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network field team lead
Sr Manager, IT Cybersecurity Identity Protection
American Airlines Fort Worth, Texas
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! Why you'll love this job As part of the Identity Services team, you'll help deliver secure digital products that support a reliable and profitable airline. You will design, implement, and care for cybersecurity solutions that protect users, systems, operations, and data, by ensuring strong identity controls such as role based access, authentication, authorization, and governance. This role requires attention to detail, strong problem solving, and high ethical responsibility. The fast paced global airline environment offers opportunities for professional development, continuous growth, and meaningful impact. As the Senior Manager of Identity Protection products, you will be responsible for the Privileged Access, Secrets Management, Digital Certificates & Encryption platforms, teams, and processes. This includes the human and non-human identities that are leveraged by American users and systems. Additional information about the skills needed for this position is listed in the Skills, Licenses & Certifications section below. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Privileged Access Management: Oversee the tools and processes that control, monitor, and secures access to critical systems and sensitive data by users, accounts, and processes with elevated privileges. Secrets Management: Oversee the non-human identity vaulting and lifecycle management platforms. Public Key Infrastructure & Certificate Management: Responsible for management of the public and private PKIs while ensuring certificates are managed throughout their lifecycle. Encryption Services: Responsible for designing, implementing, operating, and governing cryptographic technologies while ensuring compliance, key management, scalability, and enterprise-wide consistency. Access Control & Governance: Develop, implement, oversee, and lead strategic access control policies and procedures to ensure privileged access to systems and data is least-privilege and properly managed. Strategic Planning and Governance: Lead the development and implementation of enterprise-wide strategies for digital certificates, encryption, and PAM, ensuring alignment with organizational goals and regulatory requirements. Product and Portfolio Management: Direct the planning, execution, and delivery of critical projects related to identity & access products, ensuring they meet strategic objectives, are completed on time, and within budget. Stakeholder Communication and Reporting: Communicate key risks, strategies, and statuses related to identity & access products to executive leadership and prepare detailed performance reports with strategic insights and KPIs. Leadership and Development: Provide visionary leadership and mentorship to a team of cybersecurity professionals specializing in identity & access products, fostering a culture of excellence and continuous development through targeted training opportunities. Audit and Compliance: Lead and ensure the execution of regular audits of access controls and directory services to ensure compliance with internal policies and external regulations. Address any identified issues or gaps. Risk Assessment and Management: Oversee risk assessments related to digital certificates, encryption, and PAM, develop strategic risk mitigation plans, and ensure continuous improvement of security measures. Incident Response and Troubleshooting: Oversee and provide strategic direction for the response to and resolution of access-related security incidents and service requests. Guide the troubleshooting and resolution of issues related to user access and directory services. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training. Prior job experience in cybersecurity management or a related field is required. 7+ years of IT career experience in a closely related field 5+ years in a people leadership role Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Information Security, Computer Science, or a related field; advanced degree preferred 7+ years of IT career experience in a closely related field Proven track record of developing and implementing successful cybersecurity programs Experience managing security audits and assessments Experience with regulatory compliance and industry standards (e.g., GDPR, PCI-DSS, ISO 27001) Skills, Licenses & Certifications Relevant certifications including but not limited to CISSP, CISM, CISA, CompTIA Security+, Certified Identity and Access Manager (CIAM), and Microsoft Certified: Identity and Access Administrator Associate In-depth knowledge of IAM principles, technologies, and best practices. Understanding of Privileged Access, Secret, and Vaulting tools and technologies. Understanding of Public Key Infrastructures, Digital Certificates, and Encryption management, and related secure lifecycle platforms. Knowledge of regulatory compliance requirements related to access management (e.g., GDPR, HIPAA, SOX) Strong problem-solving and analytical skills to identify and address access management issues Strong verbal and written communication skills to effectively interact with technical and non-technical stakeholders Capability to manage IAM projects and initiatives, with experience working with various stakeholders, including technology teams, business teams, and end users. Ability to develop, update, and enforce comprehensive IAM strategies and policies. Proficiency in ensuring compliance with IAM standards and conducting risk assessments. Strong problem-solving and analytical skills to identify and address IAM-related security threats. Strong agile management skills to oversee the implementation and maintenance of IAM solutions. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
11/15/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! Why you'll love this job As part of the Identity Services team, you'll help deliver secure digital products that support a reliable and profitable airline. You will design, implement, and care for cybersecurity solutions that protect users, systems, operations, and data, by ensuring strong identity controls such as role based access, authentication, authorization, and governance. This role requires attention to detail, strong problem solving, and high ethical responsibility. The fast paced global airline environment offers opportunities for professional development, continuous growth, and meaningful impact. As the Senior Manager of Identity Protection products, you will be responsible for the Privileged Access, Secrets Management, Digital Certificates & Encryption platforms, teams, and processes. This includes the human and non-human identities that are leveraged by American users and systems. Additional information about the skills needed for this position is listed in the Skills, Licenses & Certifications section below. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Privileged Access Management: Oversee the tools and processes that control, monitor, and secures access to critical systems and sensitive data by users, accounts, and processes with elevated privileges. Secrets Management: Oversee the non-human identity vaulting and lifecycle management platforms. Public Key Infrastructure & Certificate Management: Responsible for management of the public and private PKIs while ensuring certificates are managed throughout their lifecycle. Encryption Services: Responsible for designing, implementing, operating, and governing cryptographic technologies while ensuring compliance, key management, scalability, and enterprise-wide consistency. Access Control & Governance: Develop, implement, oversee, and lead strategic access control policies and procedures to ensure privileged access to systems and data is least-privilege and properly managed. Strategic Planning and Governance: Lead the development and implementation of enterprise-wide strategies for digital certificates, encryption, and PAM, ensuring alignment with organizational goals and regulatory requirements. Product and Portfolio Management: Direct the planning, execution, and delivery of critical projects related to identity & access products, ensuring they meet strategic objectives, are completed on time, and within budget. Stakeholder Communication and Reporting: Communicate key risks, strategies, and statuses related to identity & access products to executive leadership and prepare detailed performance reports with strategic insights and KPIs. Leadership and Development: Provide visionary leadership and mentorship to a team of cybersecurity professionals specializing in identity & access products, fostering a culture of excellence and continuous development through targeted training opportunities. Audit and Compliance: Lead and ensure the execution of regular audits of access controls and directory services to ensure compliance with internal policies and external regulations. Address any identified issues or gaps. Risk Assessment and Management: Oversee risk assessments related to digital certificates, encryption, and PAM, develop strategic risk mitigation plans, and ensure continuous improvement of security measures. Incident Response and Troubleshooting: Oversee and provide strategic direction for the response to and resolution of access-related security incidents and service requests. Guide the troubleshooting and resolution of issues related to user access and directory services. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training. Prior job experience in cybersecurity management or a related field is required. 7+ years of IT career experience in a closely related field 5+ years in a people leadership role Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Information Security, Computer Science, or a related field; advanced degree preferred 7+ years of IT career experience in a closely related field Proven track record of developing and implementing successful cybersecurity programs Experience managing security audits and assessments Experience with regulatory compliance and industry standards (e.g., GDPR, PCI-DSS, ISO 27001) Skills, Licenses & Certifications Relevant certifications including but not limited to CISSP, CISM, CISA, CompTIA Security+, Certified Identity and Access Manager (CIAM), and Microsoft Certified: Identity and Access Administrator Associate In-depth knowledge of IAM principles, technologies, and best practices. Understanding of Privileged Access, Secret, and Vaulting tools and technologies. Understanding of Public Key Infrastructures, Digital Certificates, and Encryption management, and related secure lifecycle platforms. Knowledge of regulatory compliance requirements related to access management (e.g., GDPR, HIPAA, SOX) Strong problem-solving and analytical skills to identify and address access management issues Strong verbal and written communication skills to effectively interact with technical and non-technical stakeholders Capability to manage IAM projects and initiatives, with experience working with various stakeholders, including technology teams, business teams, and end users. Ability to develop, update, and enforce comprehensive IAM strategies and policies. Proficiency in ensuring compliance with IAM standards and conducting risk assessments. Strong problem-solving and analytical skills to identify and address IAM-related security threats. Strong agile management skills to oversee the implementation and maintenance of IAM solutions. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Fidelity Bank
Computer Operations Manager
Fidelity Bank Overland Park, Kansas
Job Overview: Fidelity Bank is seeking an experienced Computer Operations Manager to lead the Computer Operations department and support the Bank's IBM Power Systems infrastructure. You will manage operations staff and ensure the reliability, security, performance, and availability of one of the Bank's most critical technology environments, serving as both a people manager and a senior technical resource. The candidate selected for this position will be responsible for: Manage the Computer Operations department, including hiring, scheduling, shift coverage, performance management, and staff development. Set departmental priorities, service levels, and operating standards for daily processing, batch, backup, and reporting activities. Develop and manage the department budget, resource plans, and vendor relationships. Ensure adherence to change management, audit, regulatory, and business continuity requirements, and serve as the escalation point for operational incidents. Administer, maintain, and secure the Bank's IBM Power Systems infrastructure, including upgrades, lifecycle management, user access, and authority management. Monitor system operations, job scheduling, backups, and production workloads to ensure successful completion of critical business processes. Manage high availability and disaster recovery solutions, including replication, backup strategies, and recovery testing. Support core banking applications and related functions, including payment processing, file transmissions, and interfaces. Lead root cause analysis and resolution of complex system and application issues. Develop automation, documentation, and operational procedures to improve reliability and consistency. Provide technical leadership and mentoring, and participate in on-call support, maintenance, and disaster recovery exercises. Requirements for the position include: Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field preferred; equivalent technical experience supporting IBM iSeries and financial services core systems may be considered. 5+ years supporting IBM Power Systems, with expert knowledge of architecture, administration, performance tuning, and capacity planning. 3+ years in a supervisory or management role leading a computer operations, data center, or IT operations team, including 24x7 shift coverage. Experience with budgets, staffing plans, vendor contracts, and reporting performance metrics to senior management. Experience supporting mission critical banking or financial services platforms, including OS upgrades, PTF deployments, and disaster recovery testing. Strong knowledge of change management, risk management, and audit and regulatory requirements; experience working with auditors and examiners. Hands on experience with BRMS, Mimix, Fortra, Precisely, DCM, iNav, and related tools, and with automating operational tasks. Strong communication, planning, and people management skills. Ability to lift up to 50 pounds, respond to after-hours incidents, and participate in an on-call rotation. Preferred qualifications for this position include: Familiarity with FIS Horizon, Horizon XE, BOSS, or comparable core banking systems. IBM Power Systems, ITIL Foundation, and Security+, Network+, or equivalent certifications. Training in banking compliance, cyber security, risk management, and change management. EEO/Veterans/Disabled
11/15/2026
Full time
Job Overview: Fidelity Bank is seeking an experienced Computer Operations Manager to lead the Computer Operations department and support the Bank's IBM Power Systems infrastructure. You will manage operations staff and ensure the reliability, security, performance, and availability of one of the Bank's most critical technology environments, serving as both a people manager and a senior technical resource. The candidate selected for this position will be responsible for: Manage the Computer Operations department, including hiring, scheduling, shift coverage, performance management, and staff development. Set departmental priorities, service levels, and operating standards for daily processing, batch, backup, and reporting activities. Develop and manage the department budget, resource plans, and vendor relationships. Ensure adherence to change management, audit, regulatory, and business continuity requirements, and serve as the escalation point for operational incidents. Administer, maintain, and secure the Bank's IBM Power Systems infrastructure, including upgrades, lifecycle management, user access, and authority management. Monitor system operations, job scheduling, backups, and production workloads to ensure successful completion of critical business processes. Manage high availability and disaster recovery solutions, including replication, backup strategies, and recovery testing. Support core banking applications and related functions, including payment processing, file transmissions, and interfaces. Lead root cause analysis and resolution of complex system and application issues. Develop automation, documentation, and operational procedures to improve reliability and consistency. Provide technical leadership and mentoring, and participate in on-call support, maintenance, and disaster recovery exercises. Requirements for the position include: Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field preferred; equivalent technical experience supporting IBM iSeries and financial services core systems may be considered. 5+ years supporting IBM Power Systems, with expert knowledge of architecture, administration, performance tuning, and capacity planning. 3+ years in a supervisory or management role leading a computer operations, data center, or IT operations team, including 24x7 shift coverage. Experience with budgets, staffing plans, vendor contracts, and reporting performance metrics to senior management. Experience supporting mission critical banking or financial services platforms, including OS upgrades, PTF deployments, and disaster recovery testing. Strong knowledge of change management, risk management, and audit and regulatory requirements; experience working with auditors and examiners. Hands on experience with BRMS, Mimix, Fortra, Precisely, DCM, iNav, and related tools, and with automating operational tasks. Strong communication, planning, and people management skills. Ability to lift up to 50 pounds, respond to after-hours incidents, and participate in an on-call rotation. Preferred qualifications for this position include: Familiarity with FIS Horizon, Horizon XE, BOSS, or comparable core banking systems. IBM Power Systems, ITIL Foundation, and Security+, Network+, or equivalent certifications. Training in banking compliance, cyber security, risk management, and change management. EEO/Veterans/Disabled
Amazon Data Services, Inc.
Commissioning Program Coordinator, AMER-Central ACx
Amazon Data Services, Inc. Columbus, Ohio
Amazon Web Services (AWS) is seeking an exceptional individual to join the AMER Central Commissioning Team as a Commissioning Coordinator (CxC). The CxC reports directly to the Regional Manager and provides administrative project support, leads strategic initiatives, and drives process improvement for the Commissioning Engineers (CxEs) and Commissioning Managers across the organization. We thrive on operational efficiency and always insist on the highest standards. In this role, you will be responsible for facilitating program coordination for the AMER Central Commissioning team. You will be involved in the full life cycle of construction/commissioning projects within your assigned region, including activity from the start of the construction project through project execution and close out. You will work with highly-motivated experts from Engineering, Design, Construction, Procurement, Finance, and Legal to complete key deliverables required to build AWS data centers. You will coordinate with AMER CxC's from other regions to maintain consistency across the program. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and have a basic understanding of data center construction, and a drive to learn and be curious. They will be detailed oriented and apply a variety of program coordination tools, methodologies, and techniques that support quick and efficient purchasing across all commissioning project types. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Managing and tracking Requests for Quotes (RFQs) - Facilitating Work Order (WO) and Change Order (CO) requests - Submitting Purchase Requests (PRs), as needed - Track Purchase Order (PO) status - Deep dive invoicing issues - Maintaining and tracking the status of contracts, budgets, and spend - Implementing and maintaining reports and dashboards - Collaborating with Procurement and external commissioning vendors to deliver operational excellence initiatives - Writing and maintaining internal and external training material and standard operating procedures (SOPs) A day in the life Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of program or project management experience - 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience - 3+ years of advanced Microsoft Word and Excel experience - Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience - 2+ years of construction or project management, or 2+ years of vendor management experience - 4+ years of professional work experience, or experience in MS Office, with an emphasis on Excel - Bachelor degree in Construction Management, Cost Controls, Accounting, or applicable degree; experience can be substituted for degree PREFERRED QUALIFICATIONS - Knowledge of Lean principles and DMAIC methodology - Experience in requirement gathering and ability to write clear and detailed requirement document - Experience using Microsoft Projects software - Experience with material handling systems (MHS) installation, operation and maintenance - Experience working in an analytical environment with cross-functional teams - Experience working independently and collaborating effectively in a remote team environment - Experience leading prioritization of tasks, team scheduling, time management, and meeting deadlines - Experience leading process improvements - Experience working in Procore - Demonstrated ability to interpret contract terms, conditions, and exhibits as applicable to project requirements Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, COLUMBUS - 55,600.00 - 97,400.00 USD annually
11/15/2026
Full time
Amazon Web Services (AWS) is seeking an exceptional individual to join the AMER Central Commissioning Team as a Commissioning Coordinator (CxC). The CxC reports directly to the Regional Manager and provides administrative project support, leads strategic initiatives, and drives process improvement for the Commissioning Engineers (CxEs) and Commissioning Managers across the organization. We thrive on operational efficiency and always insist on the highest standards. In this role, you will be responsible for facilitating program coordination for the AMER Central Commissioning team. You will be involved in the full life cycle of construction/commissioning projects within your assigned region, including activity from the start of the construction project through project execution and close out. You will work with highly-motivated experts from Engineering, Design, Construction, Procurement, Finance, and Legal to complete key deliverables required to build AWS data centers. You will coordinate with AMER CxC's from other regions to maintain consistency across the program. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and have a basic understanding of data center construction, and a drive to learn and be curious. They will be detailed oriented and apply a variety of program coordination tools, methodologies, and techniques that support quick and efficient purchasing across all commissioning project types. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Managing and tracking Requests for Quotes (RFQs) - Facilitating Work Order (WO) and Change Order (CO) requests - Submitting Purchase Requests (PRs), as needed - Track Purchase Order (PO) status - Deep dive invoicing issues - Maintaining and tracking the status of contracts, budgets, and spend - Implementing and maintaining reports and dashboards - Collaborating with Procurement and external commissioning vendors to deliver operational excellence initiatives - Writing and maintaining internal and external training material and standard operating procedures (SOPs) A day in the life Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of program or project management experience - 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience - 3+ years of advanced Microsoft Word and Excel experience - Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience - 2+ years of construction or project management, or 2+ years of vendor management experience - 4+ years of professional work experience, or experience in MS Office, with an emphasis on Excel - Bachelor degree in Construction Management, Cost Controls, Accounting, or applicable degree; experience can be substituted for degree PREFERRED QUALIFICATIONS - Knowledge of Lean principles and DMAIC methodology - Experience in requirement gathering and ability to write clear and detailed requirement document - Experience using Microsoft Projects software - Experience with material handling systems (MHS) installation, operation and maintenance - Experience working in an analytical environment with cross-functional teams - Experience working independently and collaborating effectively in a remote team environment - Experience leading prioritization of tasks, team scheduling, time management, and meeting deadlines - Experience leading process improvements - Experience working in Procore - Demonstrated ability to interpret contract terms, conditions, and exhibits as applicable to project requirements Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, COLUMBUS - 55,600.00 - 97,400.00 USD annually
Technology Solutions Specialist
NAFSA: Association of International Educators Washington, Washington DC
Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-
11/14/2026
Full time
Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-
Security Operations Center Manager
Brinks
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
11/14/2026
Full time
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Cloud DBA ( Contract to Hire )
Mi-Case Phoenix, Arizona
Job Description This is a 6 month contract role with Full Time Potential No third party recruiting sources will be considered About the Company Founded in 1992, Mi-Case is the industry leader in fully integrated offender management software solutions and provides industry expertise and consulting within Criminal Justice and Public Safety systems. Mi-Case leverages a unique combination of technical, functional and industry specialization as well as partnerships with key software vendors to deliver maximum value add projects. About the Role As a DBA, you will play a key role in administering and optimizing relational databases in AWS, with primary focus on Amazon RDS for Oracle, Amazon Aurora PostgreSQL, and Amazon RDS for SQL Server. You will own provisioning, configuration, upgrades, performance, backup and recovery, security, and day-to-day operations. You will also provide leadership and guidance to a team of DBAs and developers, establish cloud database standards and runbooks, and automate health checks and reporting to ensure high performance, availability, and reliability. Responsibilities As a DBA, you will be responsible for administering Amazon RDS databases in AWS. You will drive automation, operational excellence, and proactive monitoring through repeatable runbooks and health check reporting. AWS RDS and Aurora Provisioning: Design, deploy, and configure RDS DB instances and Aurora clusters, including instance and storage sizing, subnet and parameter groups, option groups, maintenance windows, Multi-AZ, and read replicas. High Availability and Disaster Recovery: Implement and validate HA and DR strategies, including Multi-AZ, failover configuration, cross-region replication where applicable, and disaster recovery runbooks with defined RTO and RPO. Backup, Restore, and Environment Refresh: Manage automated backups, manual snapshots, retention policies, and cross-region snapshot copies. Perform and document regular restore tests and support Dev, QA, and UAT refreshes using approved methods. Performance Monitoring and Tuning: Use CloudWatch, Performance Insights, and Enhanced Monitoring to diagnose performance issues, analyze wait events and query behavior, and implement tuning actions across Oracle, PostgreSQL, and SQL Server. Security and Compliance: Enforce least-privilege access using IAM and database roles, network isolation using VPC and security groups, encryption at rest using KMS and encryption in transit using TLS. Configure and retain audit and engine logs in CloudWatch Logs as needed. Patching and Upgrades: Plan and execute minor and major engine upgrades with minimal downtime. Coordinate testing, apply patching within defined maintenance windows, and use blue/green or staged deployment patterns where supported. Automation and Infrastructure as Code: Automate routine tasks using scripting and AWS CLI or SDKs. Partner with DevOps to manage RDS and Aurora changes using infrastructure as code (for example, Terraform or CloudFormation) and integrate database checks into CI/CD pipelines. Migration and Data Movement: Support database migrations and upgrades using AWS DMS and AWS Schema Conversion Tool when applicable, plus native utilities such as Oracle Data Pump, pg_dump and pg_restore, and SQL Server native backup and restore to S3. Engine-Specific Administration: Implement maintenance routines appropriate for each engine, such as Oracle statistics and maintenance windows, Aurora PostgreSQL vacuum and extension management, and SQL Server index and statistics maintenance and SQL Agent job scheduling, within the capabilities of RDS and Aurora. Collaboration: Be the liaison between the database team and other technical and business units, ensuring alignment of database services with organizational goals. Collaboration and Support: Work closely with developers, platform teams, and system administrators to optimize database design, resolve issues, and ensure database systems meet business needs. Documentation and Best Practices: Document all database procedures in internal Wiki, including health check reporting, automation scripts, RDS and Aurora deployment standards, and operational runbooks, to ensure consistency and adherence to best practices. Qualifications Bachelor's degree in computer science, Information Technology, or a related field AWS Certified Database - Specialty, Oracle Certified Professional (OCP), and Microsoft SQL Server certification or equivalent experience Required Skills 5+ years of hands-on database administration experience in AWS, including Amazon RDS and Amazon Aurora. Strong experience administering Oracle on Amazon RDS, including backup and recovery workflows, parameter and option group management, and performance troubleshooting. Strong experience administering Aurora PostgreSQL, including cluster design, failover behavior, reader scaling, parameter tuning, vacuum strategy, and extension management. Strong experience administering SQL Server on Amazon RDS, including index and statistics maintenance, SQL Agent scheduling, and native backup and restore workflows. Deep understanding of AWS networking and security for databases, including VPC design, security groups, IAM, KMS encryption, and TLS connectivity. Proficiency with monitoring and diagnostics tools such as CloudWatch, Performance Insights, and engine logs for root cause analysis. Scripting and automation skills using AWS CLI or SDKs plus languages such as Python, PowerShell, or Bash. Experience with database migrations and modernization using AWS DMS and AWS Schema Conversion Tool, plus native engine utilities. Demonstrated ability to lead a team, mentor junior staff, and collaborate across departments. Excellent communication, documentation, and problem-solving skills. Preferred Skills Results - Consistently delivers required business results; sets and achieves achievable, yet aggressive, goals; consistently complies with quality, service and productivity standards and meets deadlines; maintains focus on company goals. Technical/Functional Expertise - Demonstrates and effectively applies depth and breadth of knowledge and skill in a technical or functional area. Professional Development - Demonstrates a commitment to professional development by proactively seeking opportunities to develop new capabilities, skills, and knowledge; acquires the skills needed to continually enhance his/her contribution to the company and to his/her respective profession. Communication - Respectfully listens to others to gain a full understanding of issues; comprehends written material; presents information in a clear and concise manner orally and in writing to ensure others understand his/her ideas; appropriately adapts his/her message, style, and tone to accommodate a variety of audiences. Problem Solving - Analyzes problems by evaluating available information and resources; develops effective, viable solutions to problems which can help drive the effectiveness of the company. Project Management - Effectively manages project(s) by appropriately focusing attention on the critical few priorities; effectively creates and executes against project timelines based on priorities, resource availability, and other project requirements (i.e.,
11/14/2026
Full time
Job Description This is a 6 month contract role with Full Time Potential No third party recruiting sources will be considered About the Company Founded in 1992, Mi-Case is the industry leader in fully integrated offender management software solutions and provides industry expertise and consulting within Criminal Justice and Public Safety systems. Mi-Case leverages a unique combination of technical, functional and industry specialization as well as partnerships with key software vendors to deliver maximum value add projects. About the Role As a DBA, you will play a key role in administering and optimizing relational databases in AWS, with primary focus on Amazon RDS for Oracle, Amazon Aurora PostgreSQL, and Amazon RDS for SQL Server. You will own provisioning, configuration, upgrades, performance, backup and recovery, security, and day-to-day operations. You will also provide leadership and guidance to a team of DBAs and developers, establish cloud database standards and runbooks, and automate health checks and reporting to ensure high performance, availability, and reliability. Responsibilities As a DBA, you will be responsible for administering Amazon RDS databases in AWS. You will drive automation, operational excellence, and proactive monitoring through repeatable runbooks and health check reporting. AWS RDS and Aurora Provisioning: Design, deploy, and configure RDS DB instances and Aurora clusters, including instance and storage sizing, subnet and parameter groups, option groups, maintenance windows, Multi-AZ, and read replicas. High Availability and Disaster Recovery: Implement and validate HA and DR strategies, including Multi-AZ, failover configuration, cross-region replication where applicable, and disaster recovery runbooks with defined RTO and RPO. Backup, Restore, and Environment Refresh: Manage automated backups, manual snapshots, retention policies, and cross-region snapshot copies. Perform and document regular restore tests and support Dev, QA, and UAT refreshes using approved methods. Performance Monitoring and Tuning: Use CloudWatch, Performance Insights, and Enhanced Monitoring to diagnose performance issues, analyze wait events and query behavior, and implement tuning actions across Oracle, PostgreSQL, and SQL Server. Security and Compliance: Enforce least-privilege access using IAM and database roles, network isolation using VPC and security groups, encryption at rest using KMS and encryption in transit using TLS. Configure and retain audit and engine logs in CloudWatch Logs as needed. Patching and Upgrades: Plan and execute minor and major engine upgrades with minimal downtime. Coordinate testing, apply patching within defined maintenance windows, and use blue/green or staged deployment patterns where supported. Automation and Infrastructure as Code: Automate routine tasks using scripting and AWS CLI or SDKs. Partner with DevOps to manage RDS and Aurora changes using infrastructure as code (for example, Terraform or CloudFormation) and integrate database checks into CI/CD pipelines. Migration and Data Movement: Support database migrations and upgrades using AWS DMS and AWS Schema Conversion Tool when applicable, plus native utilities such as Oracle Data Pump, pg_dump and pg_restore, and SQL Server native backup and restore to S3. Engine-Specific Administration: Implement maintenance routines appropriate for each engine, such as Oracle statistics and maintenance windows, Aurora PostgreSQL vacuum and extension management, and SQL Server index and statistics maintenance and SQL Agent job scheduling, within the capabilities of RDS and Aurora. Collaboration: Be the liaison between the database team and other technical and business units, ensuring alignment of database services with organizational goals. Collaboration and Support: Work closely with developers, platform teams, and system administrators to optimize database design, resolve issues, and ensure database systems meet business needs. Documentation and Best Practices: Document all database procedures in internal Wiki, including health check reporting, automation scripts, RDS and Aurora deployment standards, and operational runbooks, to ensure consistency and adherence to best practices. Qualifications Bachelor's degree in computer science, Information Technology, or a related field AWS Certified Database - Specialty, Oracle Certified Professional (OCP), and Microsoft SQL Server certification or equivalent experience Required Skills 5+ years of hands-on database administration experience in AWS, including Amazon RDS and Amazon Aurora. Strong experience administering Oracle on Amazon RDS, including backup and recovery workflows, parameter and option group management, and performance troubleshooting. Strong experience administering Aurora PostgreSQL, including cluster design, failover behavior, reader scaling, parameter tuning, vacuum strategy, and extension management. Strong experience administering SQL Server on Amazon RDS, including index and statistics maintenance, SQL Agent scheduling, and native backup and restore workflows. Deep understanding of AWS networking and security for databases, including VPC design, security groups, IAM, KMS encryption, and TLS connectivity. Proficiency with monitoring and diagnostics tools such as CloudWatch, Performance Insights, and engine logs for root cause analysis. Scripting and automation skills using AWS CLI or SDKs plus languages such as Python, PowerShell, or Bash. Experience with database migrations and modernization using AWS DMS and AWS Schema Conversion Tool, plus native engine utilities. Demonstrated ability to lead a team, mentor junior staff, and collaborate across departments. Excellent communication, documentation, and problem-solving skills. Preferred Skills Results - Consistently delivers required business results; sets and achieves achievable, yet aggressive, goals; consistently complies with quality, service and productivity standards and meets deadlines; maintains focus on company goals. Technical/Functional Expertise - Demonstrates and effectively applies depth and breadth of knowledge and skill in a technical or functional area. Professional Development - Demonstrates a commitment to professional development by proactively seeking opportunities to develop new capabilities, skills, and knowledge; acquires the skills needed to continually enhance his/her contribution to the company and to his/her respective profession. Communication - Respectfully listens to others to gain a full understanding of issues; comprehends written material; presents information in a clear and concise manner orally and in writing to ensure others understand his/her ideas; appropriately adapts his/her message, style, and tone to accommodate a variety of audiences. Problem Solving - Analyzes problems by evaluating available information and resources; develops effective, viable solutions to problems which can help drive the effectiveness of the company. Project Management - Effectively manages project(s) by appropriately focusing attention on the critical few priorities; effectively creates and executes against project timelines based on priorities, resource availability, and other project requirements (i.e.,
IT Desktop support Engineer
VDart Bridgewater, New Jersey
Job Description IT Desktop support Engineer Bridgewater, NJ 08807(Onsite) Contract VIP, White glove, AV support Key Working Relationships The IT Infrastructure Service Specialist regularly works with: Business users and site leadership Laboratory Operations and Research teams Manufacturing and Quality teams IT Infrastructure, Information Security, Applications, and Automation teams Facilities and site operations personnel External service providers, as needed, for issue follow-up and support Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related field. Minimum 7 years of hands-on, on-site IT support experience in an enterprise environment. Strong end-user computing support experience across laptops, desktops, mobile devices, printers, peripherals, and endpoint tools. Proven troubleshooting skills across hardware, software, operating systems, network connectivity, access, and service requests. Experience with IT asset lifecycle support, deployments, incident management, and technical documentation. Preferred Qualifications Experience in pharmaceutical, biotechnology, life sciences, manufacturing, or other regulated environments. Exposure to laboratory technology, scientific instrument workstations, or third-party service coordination. Experience supporting research, manufacturing, laboratory, executive, or business-critical teams. Relevant certifications such as Microsoft, ITIL, CompTIA, Cisco, or equivalent credentials. Technical Knowledge and Skills Microsoft Windows, Microsoft 365, endpoint management, device configuration, and software deployment. Desktop, laptop, mobile device, printer, scanner, peripheral, and conference room technology support. Basic networking concepts, including TCP/IP, Wi-Fi, VPN, DNS, DHCP, and connectivity troubleshooting. IT service management platforms, preferably ServiceNow, with strong ticket documentation discipline. User account administration, access control, cybersecurity awareness, change management, and data integrity practices. PowerShell, Windows scripting, Linux, Excel macros, or automation experience is a plus. Core Competencies Customer-focused mindset with strong communication and service ownership. Strong troubleshooting, analytical thinking, and problem-resolution skills. High attention to detail, documentation accuracy, and compliance discipline. Ability to prioritize work, manage urgency, and make sound decisions independently. Professional, discreet, adaptable, and effective in cross-functional collaboration. Physical and Work Requirements Ability to provide on-site support across office, laboratory, conference room, and technical areas. Ability to install, connect, move, and troubleshoot computers, monitors, printers, and peripherals. Ability to respond quickly to time-sensitive issues impacting business, laboratory, or manufacturing operations. Occasional travel between supported company locations may be required.
11/14/2026
Full time
Job Description IT Desktop support Engineer Bridgewater, NJ 08807(Onsite) Contract VIP, White glove, AV support Key Working Relationships The IT Infrastructure Service Specialist regularly works with: Business users and site leadership Laboratory Operations and Research teams Manufacturing and Quality teams IT Infrastructure, Information Security, Applications, and Automation teams Facilities and site operations personnel External service providers, as needed, for issue follow-up and support Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related field. Minimum 7 years of hands-on, on-site IT support experience in an enterprise environment. Strong end-user computing support experience across laptops, desktops, mobile devices, printers, peripherals, and endpoint tools. Proven troubleshooting skills across hardware, software, operating systems, network connectivity, access, and service requests. Experience with IT asset lifecycle support, deployments, incident management, and technical documentation. Preferred Qualifications Experience in pharmaceutical, biotechnology, life sciences, manufacturing, or other regulated environments. Exposure to laboratory technology, scientific instrument workstations, or third-party service coordination. Experience supporting research, manufacturing, laboratory, executive, or business-critical teams. Relevant certifications such as Microsoft, ITIL, CompTIA, Cisco, or equivalent credentials. Technical Knowledge and Skills Microsoft Windows, Microsoft 365, endpoint management, device configuration, and software deployment. Desktop, laptop, mobile device, printer, scanner, peripheral, and conference room technology support. Basic networking concepts, including TCP/IP, Wi-Fi, VPN, DNS, DHCP, and connectivity troubleshooting. IT service management platforms, preferably ServiceNow, with strong ticket documentation discipline. User account administration, access control, cybersecurity awareness, change management, and data integrity practices. PowerShell, Windows scripting, Linux, Excel macros, or automation experience is a plus. Core Competencies Customer-focused mindset with strong communication and service ownership. Strong troubleshooting, analytical thinking, and problem-resolution skills. High attention to detail, documentation accuracy, and compliance discipline. Ability to prioritize work, manage urgency, and make sound decisions independently. Professional, discreet, adaptable, and effective in cross-functional collaboration. Physical and Work Requirements Ability to provide on-site support across office, laboratory, conference room, and technical areas. Ability to install, connect, move, and troubleshoot computers, monitors, printers, and peripherals. Ability to respond quickly to time-sensitive issues impacting business, laboratory, or manufacturing operations. Occasional travel between supported company locations may be required.
Automation Engineer
Cindavi Mundelein, Illinois
Job Description Build deep expertise across PLC, DCS, HMI, and OT systems while helping shape the next generation of our plant. Position Summary We are looking for a driven Process Automation Engineer to join our Project Engineering Group in Batesville, Arkansas. We are hiring a Process Controls / Automation Engineer to help support and modernize a complex specialty chemical manufacturing operation. This is a high-impact opportunity to work across legacy and next-generation technologies, including an active migration to ABB 800M controls. You will learn how the entire plant operates, collaborate with experienced technical leaders, and grow into a trusted resource for automation, troubleshooting, and engineering decisions. Key Responsibilities Design, implement, integrate, test, and start up automation solutions for batch and continuous processes. Support change orders, upgrades, and improvement projects across PLC, DCS, HMI, and plant-network environments. Program and troubleshoot systems using ladder logic, structured text, function blocks, and batch-sequencing tools. Help advance our ABB 800xA and 800M modernization work while supporting Allen-Bradley, legacy DCS, and vendor systems. Partner with process engineering, project engineering, operations, electrical maintenance, and instrumentation teams to solve plant-wide problems. Diagnose root causes, improve reliability and capacity, develop procedures, and contribute to equipment and process design decisions. Participate in occasional after-hours support when critical plant issues arise. Qualifications Bachelor's degree in Chemical, Electrical, or Computer Engineering is preferred, but strong technologists, technicians, and systems integrators are encouraged to apply. Experience or strong demonstrated aptitude in process controls, automation, systems integration, or controls programming. Strong PC literacy and comfort with Windows environments, servers, domains, networking, and operational technology. A practical understanding of controllers, I/O, instrumentation, and fieldbus technologies. Experience in chemical, petroleum, or another continuous or batch manufacturing environment is preferred. You will join a close-knit technical team where people share knowledge, work across systems, and see the real-world results of their decisions. If you want technical variety, meaningful ownership, and room to become a go-to plant resource, apply now.
11/14/2026
Full time
Job Description Build deep expertise across PLC, DCS, HMI, and OT systems while helping shape the next generation of our plant. Position Summary We are looking for a driven Process Automation Engineer to join our Project Engineering Group in Batesville, Arkansas. We are hiring a Process Controls / Automation Engineer to help support and modernize a complex specialty chemical manufacturing operation. This is a high-impact opportunity to work across legacy and next-generation technologies, including an active migration to ABB 800M controls. You will learn how the entire plant operates, collaborate with experienced technical leaders, and grow into a trusted resource for automation, troubleshooting, and engineering decisions. Key Responsibilities Design, implement, integrate, test, and start up automation solutions for batch and continuous processes. Support change orders, upgrades, and improvement projects across PLC, DCS, HMI, and plant-network environments. Program and troubleshoot systems using ladder logic, structured text, function blocks, and batch-sequencing tools. Help advance our ABB 800xA and 800M modernization work while supporting Allen-Bradley, legacy DCS, and vendor systems. Partner with process engineering, project engineering, operations, electrical maintenance, and instrumentation teams to solve plant-wide problems. Diagnose root causes, improve reliability and capacity, develop procedures, and contribute to equipment and process design decisions. Participate in occasional after-hours support when critical plant issues arise. Qualifications Bachelor's degree in Chemical, Electrical, or Computer Engineering is preferred, but strong technologists, technicians, and systems integrators are encouraged to apply. Experience or strong demonstrated aptitude in process controls, automation, systems integration, or controls programming. Strong PC literacy and comfort with Windows environments, servers, domains, networking, and operational technology. A practical understanding of controllers, I/O, instrumentation, and fieldbus technologies. Experience in chemical, petroleum, or another continuous or batch manufacturing environment is preferred. You will join a close-knit technical team where people share knowledge, work across systems, and see the real-world results of their decisions. If you want technical variety, meaningful ownership, and room to become a go-to plant resource, apply now.
Network Engineer Advanced
Zebra Technologies Lincolnshire, Illinois
Job Description Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally. Come make an impact every day at Zebra. What We're Looking For: As an Advanced Network Engineer at Zebra Technologies, you will be a vital leader within our Global IT Network Team. In this role, you won't just keep things running-you will serve as the technical spearhead for complex, global network implementations. You will help shape the future of Zebra's infrastructure by establishing network architecture standards and directing the deployment of innovative solutions. If you are passionate about driving enterprise-level IT infrastructure forward, collaborating seamlessly across a global IT landscape, and mentoring junior engineers to reach their full potential, we want you on our team. What You Will Do: Architecture, Design & Strategy Architect the Future: Lead the research, design, and planning of our enterprise network and network security architecture. Evaluate & Innovate: Perform advanced technology evaluations and Proof of Concept (PoC) testing. Develop network security solutions, including financial analysis of alternatives, to meet evolving business needs. Set the Standard: Develop, review, and approve installation requirements across LAN, WAN, VPN, firewalls, routers, and related network devices. M&A Integration: Lead network assessments for Mergers and Acquisitions (M&A). Analyze pre-built environments and develop project timelines to establish standardization. Security, Resilience & Compliance Ensure Business Continuity: Design and implement robust network infrastructure to support critical Disaster Recovery and Cyber Recovery exercises. Strengthen Posture: Continuously review system network security measures and implement necessary enhancements while strictly adhering to change control processes. Maintain Compliance: Ensure all network operations comply with applicable policies, procedures, and industry best practices, while providing Level 3 validation of network security changes. Operations, Support & Leadership Act as the Expert: Serve as the Subject Matter Expert (SME) and provide strategic consulting support to business stakeholders. Level 3 Escalation: Respond to complex Network Security and Operations incidents, providing advanced troubleshooting, thorough post-event analysis, and participating in an on-call rotation. Drive Project Delivery: Independently manage projects, deliverables, and timelines for ongoing system upgrades. Empower the Team: Champion "shift-left" opportunities by producing detailed High-Level Designs (HLD), Low-Level Designs (LLD), standard operating procedures (SOPs), and knowledge base articles. Core Networking, Cloud & Security Expertise Deep Networking Knowledge: Master-level understanding of data networking theory, advanced routing (BGP, OSPF), TCP/IP fundamentals, directory services, and complex LAN/WAN switching topologies. WAN & Cloud Infrastructure: Proven hands-on experience manipulating routing metrics for WAN protocols. Thorough understanding of cloud networks (AWS/Azure/GCP), specifically designing intra- and inter-cloud secure routing utilizing native cloud technologies alongside enterprise firewalls. Advanced Security Foundation: Deep knowledge of security protocols, cryptography, and zero-trust concepts. Strong understanding of how systems are compromised based on known vulnerabilities to proactively secure the network. Leadership & Business Acumen Technical Mentorship: A natural leader who provides clear direction, guides cross-functional teams on standardized technology integration, and leads junior technical staff by example. Global & Customer-Centric Mindset: Demonstrates strong empathy for global cultural differences and a highly customer-centric approach to IT support. Analytical Problem Solving: Top-tier troubleshooting and root-cause analysis skills under pressure, paired with excellent communication skills to consult with cross-functional stakeholders. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field. Minimum of 8+ years of progressive, proven experience in enterprise-level network engineering, network security, and infrastructure architecture. Demonstrated experience operating within a large, complex, global IT environment. Zscaler Zero Trust Ecosystem: Deep familiarity with Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital Experience (ZDX), and Zscaler Branch Connectors (ZTB). Data Center Automation & Visibility: Hands-on experience utilizing Cisco Nexus Dashboard for centralized fabric management, proactive network monitoring, and operational automation across complex data center environments. Enterprise Wireless & Edge: Proficiency in HPE Mist Wireless, Cisco Meraki, and Cisco Enterprise Wireless technologies. Next-Generation Firewalls: Extensive experience with Palo Alto Firewalls, supported by an active Palo Alto Networks Certified Network Security Engineer (PCNSE) or Administrator (PCNSA) certification to validate deep expertise in designing, deploying, and managing enterprise firewall. Travel Requirements: Willingness and ability to travel up to 10% globally or domestically as needed for major project implementations or M&A integrations.architectures. Preferred Qualifications: CCNP/CCIE (Enterprise and/or Data Center) JNCIP-MistAI Zscaler Digital Transformation Engineer (ZDTE) CISSP or PCNSE Equal Opportunity Employer: Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at . Know Your Rights: - 10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: -_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at . Pay Range: $108,960.00 - $163,440.00 Annual Incentive Compensation: In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 12% of base pay, in accordance with the terms of the applicable incentive plan. Zebra Total Rewards: Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work. Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards. Benefits: We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success. Job Posting Statement: To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system . click apply for full job details
11/14/2026
Full time
Job Description Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally. Come make an impact every day at Zebra. What We're Looking For: As an Advanced Network Engineer at Zebra Technologies, you will be a vital leader within our Global IT Network Team. In this role, you won't just keep things running-you will serve as the technical spearhead for complex, global network implementations. You will help shape the future of Zebra's infrastructure by establishing network architecture standards and directing the deployment of innovative solutions. If you are passionate about driving enterprise-level IT infrastructure forward, collaborating seamlessly across a global IT landscape, and mentoring junior engineers to reach their full potential, we want you on our team. What You Will Do: Architecture, Design & Strategy Architect the Future: Lead the research, design, and planning of our enterprise network and network security architecture. Evaluate & Innovate: Perform advanced technology evaluations and Proof of Concept (PoC) testing. Develop network security solutions, including financial analysis of alternatives, to meet evolving business needs. Set the Standard: Develop, review, and approve installation requirements across LAN, WAN, VPN, firewalls, routers, and related network devices. M&A Integration: Lead network assessments for Mergers and Acquisitions (M&A). Analyze pre-built environments and develop project timelines to establish standardization. Security, Resilience & Compliance Ensure Business Continuity: Design and implement robust network infrastructure to support critical Disaster Recovery and Cyber Recovery exercises. Strengthen Posture: Continuously review system network security measures and implement necessary enhancements while strictly adhering to change control processes. Maintain Compliance: Ensure all network operations comply with applicable policies, procedures, and industry best practices, while providing Level 3 validation of network security changes. Operations, Support & Leadership Act as the Expert: Serve as the Subject Matter Expert (SME) and provide strategic consulting support to business stakeholders. Level 3 Escalation: Respond to complex Network Security and Operations incidents, providing advanced troubleshooting, thorough post-event analysis, and participating in an on-call rotation. Drive Project Delivery: Independently manage projects, deliverables, and timelines for ongoing system upgrades. Empower the Team: Champion "shift-left" opportunities by producing detailed High-Level Designs (HLD), Low-Level Designs (LLD), standard operating procedures (SOPs), and knowledge base articles. Core Networking, Cloud & Security Expertise Deep Networking Knowledge: Master-level understanding of data networking theory, advanced routing (BGP, OSPF), TCP/IP fundamentals, directory services, and complex LAN/WAN switching topologies. WAN & Cloud Infrastructure: Proven hands-on experience manipulating routing metrics for WAN protocols. Thorough understanding of cloud networks (AWS/Azure/GCP), specifically designing intra- and inter-cloud secure routing utilizing native cloud technologies alongside enterprise firewalls. Advanced Security Foundation: Deep knowledge of security protocols, cryptography, and zero-trust concepts. Strong understanding of how systems are compromised based on known vulnerabilities to proactively secure the network. Leadership & Business Acumen Technical Mentorship: A natural leader who provides clear direction, guides cross-functional teams on standardized technology integration, and leads junior technical staff by example. Global & Customer-Centric Mindset: Demonstrates strong empathy for global cultural differences and a highly customer-centric approach to IT support. Analytical Problem Solving: Top-tier troubleshooting and root-cause analysis skills under pressure, paired with excellent communication skills to consult with cross-functional stakeholders. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field. Minimum of 8+ years of progressive, proven experience in enterprise-level network engineering, network security, and infrastructure architecture. Demonstrated experience operating within a large, complex, global IT environment. Zscaler Zero Trust Ecosystem: Deep familiarity with Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital Experience (ZDX), and Zscaler Branch Connectors (ZTB). Data Center Automation & Visibility: Hands-on experience utilizing Cisco Nexus Dashboard for centralized fabric management, proactive network monitoring, and operational automation across complex data center environments. Enterprise Wireless & Edge: Proficiency in HPE Mist Wireless, Cisco Meraki, and Cisco Enterprise Wireless technologies. Next-Generation Firewalls: Extensive experience with Palo Alto Firewalls, supported by an active Palo Alto Networks Certified Network Security Engineer (PCNSE) or Administrator (PCNSA) certification to validate deep expertise in designing, deploying, and managing enterprise firewall. Travel Requirements: Willingness and ability to travel up to 10% globally or domestically as needed for major project implementations or M&A integrations.architectures. Preferred Qualifications: CCNP/CCIE (Enterprise and/or Data Center) JNCIP-MistAI Zscaler Digital Transformation Engineer (ZDTE) CISSP or PCNSE Equal Opportunity Employer: Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at . Know Your Rights: - 10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: -_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at . Pay Range: $108,960.00 - $163,440.00 Annual Incentive Compensation: In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 12% of base pay, in accordance with the terms of the applicable incentive plan. Zebra Total Rewards: Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work. Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards. Benefits: We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success. Job Posting Statement: To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system . click apply for full job details
Sr. Collaboration Engineer
Hexaware Technologies Florham Park, New Jersey
Job Description At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a globally trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. At Hexaware we are a community of creative, diverse, and open-minded Hexawarein creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. Position: Collaboration Engineer Location: Florham Park, NJ 07932 Hiring: Fulltime with Hexaware Technologies. Key Responsibilities: Audio/Video & Meeting Rooms: Design, install, and maintain the AV setup in conference rooms, boardrooms, and huddle spaces - Microsoft Teams Rooms, Cisco Webex, and the Crestron and Extron gear behind them. Run day-to-day administration of the video conferencing tenant(s): provisioning, monitoring room health, and managing hardware through its lifecycle. Test and validate AV systems ahead of executive meetings, town halls, live webcasts, and other high-visibility events to catch issues before they surface and train the Service Desk team on first-line troubleshooting. Write and maintain the SOPs that keep AV deployments consistent from site to site. Telephony & Unified Communications: Keep our Unified Communications /telephony platforms running - Teams Phone, Cisco Call Manager while it's still in place, SIP trunking, Direct Routing/Operator Connect. Work alongside the Telecom Engineer on the voice migration - cutovers, dial plan changes, and decommissioning old systems. Test and validate UC/telephony changes and cutovers before go-live and troubleshoot call quality and connectivity issues as they come up. Help move life-safety and emergency POTS lines to POTS in a Box without losing E911 compliance along the way. Keep dial plans, configs, and telephony documentation current, and train the broader support team on telephony troubleshooting and escalation. Mobility & Device Management: Administer our MDM/MAM platform (Intune or similar) - provisioning, compliance, and security policy. Own the mobile and endpoint device lifecycle: ordering, provisioning, refresh cycles, and retirement. Track Telecom Expense Management - review carrier bills, catch overspend, find savings. Enforce device policy and monitor compliance across both corporate-owned and BYOD mobile devices. Train support staff on mobility troubleshooting and device management procedures. Vendor & Project Work: Coordinate directly with AV, UC, carrier, and mobility vendors on installs, refreshes, and service issues. Help build and track project plans and KPIs for AV, telephony, and mobility work. Flag and report cost savings as old systems and lines get retired. Collaboration: Work with the Collaboration & Digital Experience team so AV, telephony, and mobility tools fit cleanly into the Teams/Microsoft 365 experience. Coordinate with Networking on bandwidth and site readiness before AV/UC rollouts. Partner with the Service Desk Manager to equip the front-line support team with the documentation, training, and escalation paths they need for executive and leadership-facing issues. Qualifications: Bachelor's degree in IT, Telecommunications, or related field, or equivalent hands-on experience. 5+ years hands-on experience in enterprise AV, conferencing, and/or telephony. Real experience with room systems (Teams Rooms, Cisco Webex) and AV control gear (Crestron, Extron). Working knowledge of enterprise telephony/UC (Cisco Call Manager, Teams Phone, SIP trunking). Experience with MDM/MAM (Intune or similar) and device lifecycle management. Strong testing and validation discipline, with the ability to train and mentor other team members on AV, UC/telephony, and mobility systems. Strong vendor coordination and documentation skills. Able to travel to sites as needed for installs, events, and cutovers.
11/14/2026
Full time
Job Description At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a globally trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. At Hexaware we are a community of creative, diverse, and open-minded Hexawarein creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. Position: Collaboration Engineer Location: Florham Park, NJ 07932 Hiring: Fulltime with Hexaware Technologies. Key Responsibilities: Audio/Video & Meeting Rooms: Design, install, and maintain the AV setup in conference rooms, boardrooms, and huddle spaces - Microsoft Teams Rooms, Cisco Webex, and the Crestron and Extron gear behind them. Run day-to-day administration of the video conferencing tenant(s): provisioning, monitoring room health, and managing hardware through its lifecycle. Test and validate AV systems ahead of executive meetings, town halls, live webcasts, and other high-visibility events to catch issues before they surface and train the Service Desk team on first-line troubleshooting. Write and maintain the SOPs that keep AV deployments consistent from site to site. Telephony & Unified Communications: Keep our Unified Communications /telephony platforms running - Teams Phone, Cisco Call Manager while it's still in place, SIP trunking, Direct Routing/Operator Connect. Work alongside the Telecom Engineer on the voice migration - cutovers, dial plan changes, and decommissioning old systems. Test and validate UC/telephony changes and cutovers before go-live and troubleshoot call quality and connectivity issues as they come up. Help move life-safety and emergency POTS lines to POTS in a Box without losing E911 compliance along the way. Keep dial plans, configs, and telephony documentation current, and train the broader support team on telephony troubleshooting and escalation. Mobility & Device Management: Administer our MDM/MAM platform (Intune or similar) - provisioning, compliance, and security policy. Own the mobile and endpoint device lifecycle: ordering, provisioning, refresh cycles, and retirement. Track Telecom Expense Management - review carrier bills, catch overspend, find savings. Enforce device policy and monitor compliance across both corporate-owned and BYOD mobile devices. Train support staff on mobility troubleshooting and device management procedures. Vendor & Project Work: Coordinate directly with AV, UC, carrier, and mobility vendors on installs, refreshes, and service issues. Help build and track project plans and KPIs for AV, telephony, and mobility work. Flag and report cost savings as old systems and lines get retired. Collaboration: Work with the Collaboration & Digital Experience team so AV, telephony, and mobility tools fit cleanly into the Teams/Microsoft 365 experience. Coordinate with Networking on bandwidth and site readiness before AV/UC rollouts. Partner with the Service Desk Manager to equip the front-line support team with the documentation, training, and escalation paths they need for executive and leadership-facing issues. Qualifications: Bachelor's degree in IT, Telecommunications, or related field, or equivalent hands-on experience. 5+ years hands-on experience in enterprise AV, conferencing, and/or telephony. Real experience with room systems (Teams Rooms, Cisco Webex) and AV control gear (Crestron, Extron). Working knowledge of enterprise telephony/UC (Cisco Call Manager, Teams Phone, SIP trunking). Experience with MDM/MAM (Intune or similar) and device lifecycle management. Strong testing and validation discipline, with the ability to train and mentor other team members on AV, UC/telephony, and mobility systems. Strong vendor coordination and documentation skills. Able to travel to sites as needed for installs, events, and cutovers.
Network Manager
Advertising Checking Bureau (ACB) Mundelein, Illinois
Job Description About the job About ACB The Advertising Checking Bureau (ACB) is a powerhouse in channel marketing, managing over $6B in annual reward programs for 200+ leading brands. We specialize in Co-op Advertising, MDF Programs, Consumer Rebates, and Channel Spiff Programs across consumer and B2B markets. Our award-winning team of full-time, U.S.-based professionals delivers exceptional results through decades of experience and cutting-edge analytics. Your Mission Build and lead the infrastructure backbone that powers billions in channel marketing. As the IT Network and Infrastructure Manager, you'll have direct responsibility for ACB's entire IT infrastructure-servers, networks, virtualization, storage, and backup systems. You'll provide strategic leadership while maintaining hands-on involvement in critical projects, mentor a talented infrastructure and security team, and ensure ACB's infrastructure is reliable, scalable, and secure. What You'll Do Leadership & Strategic Planning Hire, train, and lead IT Infrastructure and Security personnel Conduct performance appraisals and facilitate professional development Design and maintain enterprise infrastructure architecture including server, network, storage, and virtualization layers Develop multi-year infrastructure roadmap aligned with business growth Collaborate closely with IT Development Manager to ensure alignment Infrastructure & Virtualization Management Oversee Windows Server environments (2003, 2008, 2012, 2016/2019/2022) including Active Directory, DNS, DHCP, and Group Policy Manage VMware ESXi infrastructure (7.x, 8.x) including vCenter, HA, FT, and DRS Plan and execute server hardware refreshes, OS upgrades, and VMware upgrades Design and maintain enterprise network architecture including LAN, WAN, and wireless networks Manage network switching infrastructure (Cisco, Aruba, Dell) and firewall infrastructure (FortiGate) Storage, Backup & Business Continuity Manage enterprise storage systems including HPE Alletra/Nimble (iSCSI), SAN, and NAS (Synology) Oversee backup infrastructure including Veeam, disk backup, tape libraries, and cloud backup Develop and maintain Business Continuity and Disaster Recovery plans Conduct annual disaster recovery testing and implement infrastructure redundancy Operations & Vendor Management Maintain on-call status for infrastructure issues; serve as escalation point Monitor infrastructure health through monitoring tools (Zabbix) and alerting systems Implement capacity management program and forecast future infrastructure needs Manage relationships with infrastructure vendors (Dell, HP, Cisco, Fortinet, VMware, Microsoft) Ensure infrastructure operations comply with SOC 1 and SOC 2 What You Bring Required Bachelor's degree in Information Technology, Computer Science, Network Engineering, or related field (or equivalent experience) Minimum 7 years in IT infrastructure with at least 3 years in leadership/management Proven ability to hire, develop, and lead technical teams Windows Server: Deep knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, PowerShell Virtualization: Expertise in VMware ESXi 7.x/8.x, vCenter, vMotion, HA/DRS/FT Network Equipment: Cisco switches, layer 2/3 switching, VLANs, routing protocols Firewalls: FortiGate firewalls, firewall policies, NAT, VPN Storage: HPE Alletra/Nimble (iSCSI), SAN/NAS technologies (Synology), backup systems (Veeam), cloud backup Network Fundamentals: TCP/IP, subnetting, routing, switching, DNS, DHCP, VPN Strong communication skills to explain technical concepts to non-technical stakeholders Preferred Certifications VMware: VCP, VCAP Cisco: CCNA, CCNP Microsoft: MCSA/MCSE, Azure Administrator Storage: NetApp Certified Data Administrator (NCDA) Security: Security+, CISSP Additional Preferred Experience with SOC 2 or similar compliance frameworks Cloud platform understanding (AWS, Azure) Experience with monitoring tools (Zabbix) Success Profile Technical depth with strategic vision Leadership excellence through projects and incidents Calm under pressure during infrastructure outages Customer service focus with strong relationship management High standards for infrastructure reliability and performance Why Choose ACB? Join a strategic leadership role where you directly impact how 200+ Fortune 500 brands manage billions in channel marketing programs. Report directly to the Director of IT and lead a talented team while staying hands-on with enterprise infrastructure technologies. Shape ACB's infrastructure strategy in Memphis, TN with authority over architecture, capacity planning, hardware procurement, and vendor management. Ready to lead the infrastructure that powers channel marketing's biggest programs? Apply today and build the foundation for ACB's future.
11/14/2026
Full time
Job Description About the job About ACB The Advertising Checking Bureau (ACB) is a powerhouse in channel marketing, managing over $6B in annual reward programs for 200+ leading brands. We specialize in Co-op Advertising, MDF Programs, Consumer Rebates, and Channel Spiff Programs across consumer and B2B markets. Our award-winning team of full-time, U.S.-based professionals delivers exceptional results through decades of experience and cutting-edge analytics. Your Mission Build and lead the infrastructure backbone that powers billions in channel marketing. As the IT Network and Infrastructure Manager, you'll have direct responsibility for ACB's entire IT infrastructure-servers, networks, virtualization, storage, and backup systems. You'll provide strategic leadership while maintaining hands-on involvement in critical projects, mentor a talented infrastructure and security team, and ensure ACB's infrastructure is reliable, scalable, and secure. What You'll Do Leadership & Strategic Planning Hire, train, and lead IT Infrastructure and Security personnel Conduct performance appraisals and facilitate professional development Design and maintain enterprise infrastructure architecture including server, network, storage, and virtualization layers Develop multi-year infrastructure roadmap aligned with business growth Collaborate closely with IT Development Manager to ensure alignment Infrastructure & Virtualization Management Oversee Windows Server environments (2003, 2008, 2012, 2016/2019/2022) including Active Directory, DNS, DHCP, and Group Policy Manage VMware ESXi infrastructure (7.x, 8.x) including vCenter, HA, FT, and DRS Plan and execute server hardware refreshes, OS upgrades, and VMware upgrades Design and maintain enterprise network architecture including LAN, WAN, and wireless networks Manage network switching infrastructure (Cisco, Aruba, Dell) and firewall infrastructure (FortiGate) Storage, Backup & Business Continuity Manage enterprise storage systems including HPE Alletra/Nimble (iSCSI), SAN, and NAS (Synology) Oversee backup infrastructure including Veeam, disk backup, tape libraries, and cloud backup Develop and maintain Business Continuity and Disaster Recovery plans Conduct annual disaster recovery testing and implement infrastructure redundancy Operations & Vendor Management Maintain on-call status for infrastructure issues; serve as escalation point Monitor infrastructure health through monitoring tools (Zabbix) and alerting systems Implement capacity management program and forecast future infrastructure needs Manage relationships with infrastructure vendors (Dell, HP, Cisco, Fortinet, VMware, Microsoft) Ensure infrastructure operations comply with SOC 1 and SOC 2 What You Bring Required Bachelor's degree in Information Technology, Computer Science, Network Engineering, or related field (or equivalent experience) Minimum 7 years in IT infrastructure with at least 3 years in leadership/management Proven ability to hire, develop, and lead technical teams Windows Server: Deep knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, PowerShell Virtualization: Expertise in VMware ESXi 7.x/8.x, vCenter, vMotion, HA/DRS/FT Network Equipment: Cisco switches, layer 2/3 switching, VLANs, routing protocols Firewalls: FortiGate firewalls, firewall policies, NAT, VPN Storage: HPE Alletra/Nimble (iSCSI), SAN/NAS technologies (Synology), backup systems (Veeam), cloud backup Network Fundamentals: TCP/IP, subnetting, routing, switching, DNS, DHCP, VPN Strong communication skills to explain technical concepts to non-technical stakeholders Preferred Certifications VMware: VCP, VCAP Cisco: CCNA, CCNP Microsoft: MCSA/MCSE, Azure Administrator Storage: NetApp Certified Data Administrator (NCDA) Security: Security+, CISSP Additional Preferred Experience with SOC 2 or similar compliance frameworks Cloud platform understanding (AWS, Azure) Experience with monitoring tools (Zabbix) Success Profile Technical depth with strategic vision Leadership excellence through projects and incidents Calm under pressure during infrastructure outages Customer service focus with strong relationship management High standards for infrastructure reliability and performance Why Choose ACB? Join a strategic leadership role where you directly impact how 200+ Fortune 500 brands manage billions in channel marketing programs. Report directly to the Director of IT and lead a talented team while staying hands-on with enterprise infrastructure technologies. Shape ACB's infrastructure strategy in Memphis, TN with authority over architecture, capacity planning, hardware procurement, and vendor management. Ready to lead the infrastructure that powers channel marketing's biggest programs? Apply today and build the foundation for ACB's future.
Application Engineer
RFHIC US Corporation Morrisville, North Carolina
Job Description About RFHIC US Corporation RFHIC US Corporation designs and manufactures RF amplifiers and modules, primarily for Radar, Wideband, Wireless infrastructure, Satellite, Broadcasting, and CATV. RFHIC US Corporation is an ITAR-registered and ISO9001-certified company. We support customers globally across various industries, including telecom, defense/aerospace, semiconductor, food processing, medical device, clean energy, and many more. We have openings for Application Engineer in the Research Triangle Park area of North Carolina. The following will help you understand what it is like to work with RFHIC team members. We believe that power should lie in the reasoning, not in the position, of the individual. Flexibility in playing different roles is required. We are looking for an Application Engineer who is excited to wear different hats. We do not wait for the resources to show up to solve the problem. We are willing to become the resource. Goal-oriented flexible hours are good. Flexibility should also work for an individual's personal needs as well. But our pursuit of excellence eliminates any misuse of this concept. We are seeking a highly motivated individual to join our team as an Application Engineer. Position Summary We are seeking an Application Engineer to support customer-facing technical activities related to RF and microwave products and systems. This position will work closely with engineering, sales, manufacturing, and customers to review technical requirements, respond to inquiries, support business development, and coordinate technical issues throughout the product lifecycle. The role also includes hands-on activities such as in-house product assembly, integration, testing, troubleshooting, and customer field support. The ideal candidate will have a solid engineering foundation, strong communication skills, and the ability to work between customers and internal R&D teams. This is a good opportunity for an early-career engineer who is interested in gaining exposure to both technical engineering and customer/project support. Responsibilities Review customer specifications, SOW, RFPs, and technical requirements. Assist in determining product suitability and identifying technical gaps or clarification items. Support preparation of quotations, technical proposals, datasheets, and other related documentation. Communicate with customers regarding technical questions, specifications, schedules, and product information. Coordinate with internal engineering and manufacturing teams to obtain technical information and resolve customer questions. Support customer meetings, technical discussions, and PDR/CDR presentations. Assist with troubleshooting of RF/microwave products and systems. Perform hands-on in-house assembly, integration, and testing of RF/microwave products, modules, and systems. Support RMA, failure analysis, corrective-action, and customer issue tracking activities. Support product demonstrations, customer visits, installations, commissioning, troubleshooting, and other onsite technical support activities. Provide general technical support to sales and business-development activities as needed. Limited travel required (10%+). Required Qualifications Strong written and verbal communication skills. Professional proficiency in Korean, with the ability to communicate effectively both verbally and in writing. Ability to communicate technical information clearly to both engineering and non-engineering audiences. Strong organizational skills and ability to manage multiple customer requests and projects simultaneously. Comfortable working across engineering, manufacturing, sales, and customer organizations. Proficiency with Microsoft Office. Ability and willingness to learn RF power amplifier products, systems, and applications. Willingness to travel occasionally for customer meetings, installations, troubleshooting, or technical support. Preferred Qualifications Basic understanding of RF and microwave concepts. Internship, coursework, or hands-on experience involving RF/microwave systems, wireless communications, radar, test equipment, or electronics. Familiarity with RF test equipment such as signal generators, spectrum analyzers, network analyzers, power meters, and oscilloscopes. Experience with technical customer support, application engineering, project coordination. Familiarity with GaN devices. Education Requirement Bachelor's degree in any engineering field. Legal Requirement US Citizen or Green Card Holder ONLY (to support ITAR / Federal business). Compensation $75K - $85K per year Employer-sponsored retirement plan Dental/Health insurance Paid time off We are looking for a team member who can make our customers smile and feel confident in our support for their needs. This is a great opportunity to grow your career at a rapidly growing company that is recognized as a leader in its market.
11/14/2026
Full time
Job Description About RFHIC US Corporation RFHIC US Corporation designs and manufactures RF amplifiers and modules, primarily for Radar, Wideband, Wireless infrastructure, Satellite, Broadcasting, and CATV. RFHIC US Corporation is an ITAR-registered and ISO9001-certified company. We support customers globally across various industries, including telecom, defense/aerospace, semiconductor, food processing, medical device, clean energy, and many more. We have openings for Application Engineer in the Research Triangle Park area of North Carolina. The following will help you understand what it is like to work with RFHIC team members. We believe that power should lie in the reasoning, not in the position, of the individual. Flexibility in playing different roles is required. We are looking for an Application Engineer who is excited to wear different hats. We do not wait for the resources to show up to solve the problem. We are willing to become the resource. Goal-oriented flexible hours are good. Flexibility should also work for an individual's personal needs as well. But our pursuit of excellence eliminates any misuse of this concept. We are seeking a highly motivated individual to join our team as an Application Engineer. Position Summary We are seeking an Application Engineer to support customer-facing technical activities related to RF and microwave products and systems. This position will work closely with engineering, sales, manufacturing, and customers to review technical requirements, respond to inquiries, support business development, and coordinate technical issues throughout the product lifecycle. The role also includes hands-on activities such as in-house product assembly, integration, testing, troubleshooting, and customer field support. The ideal candidate will have a solid engineering foundation, strong communication skills, and the ability to work between customers and internal R&D teams. This is a good opportunity for an early-career engineer who is interested in gaining exposure to both technical engineering and customer/project support. Responsibilities Review customer specifications, SOW, RFPs, and technical requirements. Assist in determining product suitability and identifying technical gaps or clarification items. Support preparation of quotations, technical proposals, datasheets, and other related documentation. Communicate with customers regarding technical questions, specifications, schedules, and product information. Coordinate with internal engineering and manufacturing teams to obtain technical information and resolve customer questions. Support customer meetings, technical discussions, and PDR/CDR presentations. Assist with troubleshooting of RF/microwave products and systems. Perform hands-on in-house assembly, integration, and testing of RF/microwave products, modules, and systems. Support RMA, failure analysis, corrective-action, and customer issue tracking activities. Support product demonstrations, customer visits, installations, commissioning, troubleshooting, and other onsite technical support activities. Provide general technical support to sales and business-development activities as needed. Limited travel required (10%+). Required Qualifications Strong written and verbal communication skills. Professional proficiency in Korean, with the ability to communicate effectively both verbally and in writing. Ability to communicate technical information clearly to both engineering and non-engineering audiences. Strong organizational skills and ability to manage multiple customer requests and projects simultaneously. Comfortable working across engineering, manufacturing, sales, and customer organizations. Proficiency with Microsoft Office. Ability and willingness to learn RF power amplifier products, systems, and applications. Willingness to travel occasionally for customer meetings, installations, troubleshooting, or technical support. Preferred Qualifications Basic understanding of RF and microwave concepts. Internship, coursework, or hands-on experience involving RF/microwave systems, wireless communications, radar, test equipment, or electronics. Familiarity with RF test equipment such as signal generators, spectrum analyzers, network analyzers, power meters, and oscilloscopes. Experience with technical customer support, application engineering, project coordination. Familiarity with GaN devices. Education Requirement Bachelor's degree in any engineering field. Legal Requirement US Citizen or Green Card Holder ONLY (to support ITAR / Federal business). Compensation $75K - $85K per year Employer-sponsored retirement plan Dental/Health insurance Paid time off We are looking for a team member who can make our customers smile and feel confident in our support for their needs. This is a great opportunity to grow your career at a rapidly growing company that is recognized as a leader in its market.
Distinguished Software Engineer
Credit Acceptance Corporation San Francisco, California
At Credit Acceptance, we are building on the foundation of a successful business while investing in the future through technology, data, AI, and continuous improvement. As we continue to evolve, our Team Members play an active role in improving experiences, driving meaningful change, and shaping the future of our business. We foster an environment where people are empowered to contribute ideas, develop their careers, make an impact, and help lead our continued transformation. Our Engineering teams are helping shape the future of Credit Acceptance through innovation. Team Members collaborate across the organization to solve complex challenges, build impactful solutions, challenge the status quo, and support informed business decisions. We value curiosity, continuous learning, and new ideas from people who are passionate about driving modernization and meaningful business impact. Credit Acceptance makes vehicle ownership possible for consumers other lenders decline, through a dealer network, an originations and servicing platform, and pricing and decisioning models refined over decades. The technology estate underneath this business was built project by project over a long period, and modernizing it is the largest engineering opportunity at the company. As the Distinguished Engineer, you are the senior-most individual contributor in Technology, reporting directly to the Chief Technology Officer. You will set the multi-year technical strategy for the company while staying close enough to the code and systems to remain credible - this is not an architect role that reviews designs from a distance, nor a strong engineer role that goes deep in a single domain. Two things sit at the center of the job: the target architecture for the enterprise, and the architecture for running AI agents across it. You will not own a team; you will own the hardest technical problems the company has, and get them resolved by convincing the people who do own the teams. Outcomes and Activities Enterprise target architecture: Convene the principal and staff engineers who own each domain to define the end-state architecture across originations, servicing, marketplace, data, and AI, and use it to drive the multi-year plan. Ensure every component has a defined interface with stated inputs and outputs, every unmade decision has a written principle standing in for it, and the document states honestly how close the organization is to the end state. Publish the architecture, including the tradeoffs that were rejected and why. Agentic AI architecture across the enterprise: Own the enterprise agent architecture spanning servicing and collections, the dealer side, originations, and internal engineering and back-office workflows, built on one common foundation rather than one stack per team. Establish a governed way for agents to discover and call business capabilities, data, and tools, using the Model Context Protocol as the integration layer. Define an identity and authorization model that treats an agent as a first-class actor with its own least-privilege entitlements, along with observability, evaluation, and cost controls that work consistently for every agent. Set policy on what an agent may decide independently versus what stays with a person, and define where that line moves and on what evidence. Design the architecture to produce an examiner-ready record of what each agent saw, recommended, and touched, and set the evaluation and adversarial testing approach that makes agent outcomes defensible. Ensure the same foundation and controls apply to agents built by outside firms on the company's behalf. Migration off on-premises infrastructure: Own the technical strategy for migrating transactional and analytical workloads off on-premises infrastructure to the company's strategic targets - AWS for transactional workloads and Databricks for analytical workloads - determining what lifts and shifts, what replatforms, what gets re-architected on the way versus after, and what the steady-state cost looks like. Own the resilience and recovery architecture for the target state. Data platform architecture: Set the architecture for change-data-capture-based ingestion, streaming where warranted, and a modern warehouse with no job-scheduling dependency, moving the organization from largely batch analytical data movement to real time. Help settle the open question of who owns the transactional and analytical data models. Real-time decisioning, model serving, and experimentation: Architect for pricing and credit model and scorecard updates that drop in as a layer rather than requiring a multi-quarter rebuild, and for an experimentation platform that supports orders of magnitude more concurrent experiments than a conventional release process allows. Marketplace and search architecture: Own the architecture and interfaces for a unified vehicle inventory, consumer search, and lead routing platform, ensuring the data model supports more than one class of seller from the start. AI-native engineering practice: Define the golden path for how software is specified, generated, reviewed, tested, and deployed, including the analyzers and gates that enforce it, and measure the inputs to that practice rather than just the outputs. Hold the build-versus-buy bar for AI capability, building what is core competency and about to scale, and renting the rest. Performance and peak readiness: Own the instrumentation, baseline, and remediation architecture needed to meet the standard that no page takes more than one second. Own peak-event headroom, including understanding the limits of each system and maintaining tested degradation levers ahead of need. Operating approach: Move the organization from project-shaped systems toward owned platforms with stated contracts. Document every component's inputs and outputs, and be ready to argue why closely coupled components should not be consolidated into one. Work toward a two-week requirement-to-production iteration bar, treating architecture that cannot be delivered incrementally as unfinished. Name what comes off the plan whenever a change in direction is requested. Make the call and own the outcome on architectural recommendations. Treat security, privacy, auditability, and regulatory obligation as design inputs from the start in this regulated environment. Hands-on, not hands-off: This is not optional. Stay personally engaged in the technical work rather than directing it from a distance. Join design reviews, write proofs of concept, read code, and engage in incident analysis. This hands-on time does not replace the work the teams own, and it is not a fallback when delivery slips. Every engineer in the organization will read how you write, how you argue a design, how you handle being wrong, and how you treat engineers who disagree with you as the bar. Staff and principal engineers should be measurably better at this work for having worked with you. Success measures: A published target architecture the domain owners agree with and that the annual and long-range plans are actually written against; an enterprise agent foundation that internal teams and partners build on, with access controls, evaluation, and audit records in place; a credible, dated, costed migration path off on-premises infrastructure and demonstrated progress against it; measured improvement in chosen input metrics such as latency, availability, recovery objectives, deployment frequency, and experiment throughput; growth in the number of principal and staff engineers who are better at this work as a result of this role; and architectural decisions that stop being relitigated because the reasoning was written down and the interfaces were clear. Competencies Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements Bachelor's degree in Computer Science, Information Systems, or closely related field of study; or equivalent work experience Minimum 10 years of software engineering experience or comparable depth of experience A track record of setting and delivering multi-year technical strategy at enterprise scale, as an individual contributor rather than through a reporting line. Depth in distributed systems architecture, and in at least two of: agentic or LLM-based systems in production; large-scale cloud migration of transactional systems; modern data platform and lakehouse architecture; machine learning platform and model serving; high-traffic consumer or marketplace applications. Architecture ownership of agentic or LLM-based systems that reached production, including how tool and data access were governed, how the system was evaluated . click apply for full job details
11/14/2026
Full time
At Credit Acceptance, we are building on the foundation of a successful business while investing in the future through technology, data, AI, and continuous improvement. As we continue to evolve, our Team Members play an active role in improving experiences, driving meaningful change, and shaping the future of our business. We foster an environment where people are empowered to contribute ideas, develop their careers, make an impact, and help lead our continued transformation. Our Engineering teams are helping shape the future of Credit Acceptance through innovation. Team Members collaborate across the organization to solve complex challenges, build impactful solutions, challenge the status quo, and support informed business decisions. We value curiosity, continuous learning, and new ideas from people who are passionate about driving modernization and meaningful business impact. Credit Acceptance makes vehicle ownership possible for consumers other lenders decline, through a dealer network, an originations and servicing platform, and pricing and decisioning models refined over decades. The technology estate underneath this business was built project by project over a long period, and modernizing it is the largest engineering opportunity at the company. As the Distinguished Engineer, you are the senior-most individual contributor in Technology, reporting directly to the Chief Technology Officer. You will set the multi-year technical strategy for the company while staying close enough to the code and systems to remain credible - this is not an architect role that reviews designs from a distance, nor a strong engineer role that goes deep in a single domain. Two things sit at the center of the job: the target architecture for the enterprise, and the architecture for running AI agents across it. You will not own a team; you will own the hardest technical problems the company has, and get them resolved by convincing the people who do own the teams. Outcomes and Activities Enterprise target architecture: Convene the principal and staff engineers who own each domain to define the end-state architecture across originations, servicing, marketplace, data, and AI, and use it to drive the multi-year plan. Ensure every component has a defined interface with stated inputs and outputs, every unmade decision has a written principle standing in for it, and the document states honestly how close the organization is to the end state. Publish the architecture, including the tradeoffs that were rejected and why. Agentic AI architecture across the enterprise: Own the enterprise agent architecture spanning servicing and collections, the dealer side, originations, and internal engineering and back-office workflows, built on one common foundation rather than one stack per team. Establish a governed way for agents to discover and call business capabilities, data, and tools, using the Model Context Protocol as the integration layer. Define an identity and authorization model that treats an agent as a first-class actor with its own least-privilege entitlements, along with observability, evaluation, and cost controls that work consistently for every agent. Set policy on what an agent may decide independently versus what stays with a person, and define where that line moves and on what evidence. Design the architecture to produce an examiner-ready record of what each agent saw, recommended, and touched, and set the evaluation and adversarial testing approach that makes agent outcomes defensible. Ensure the same foundation and controls apply to agents built by outside firms on the company's behalf. Migration off on-premises infrastructure: Own the technical strategy for migrating transactional and analytical workloads off on-premises infrastructure to the company's strategic targets - AWS for transactional workloads and Databricks for analytical workloads - determining what lifts and shifts, what replatforms, what gets re-architected on the way versus after, and what the steady-state cost looks like. Own the resilience and recovery architecture for the target state. Data platform architecture: Set the architecture for change-data-capture-based ingestion, streaming where warranted, and a modern warehouse with no job-scheduling dependency, moving the organization from largely batch analytical data movement to real time. Help settle the open question of who owns the transactional and analytical data models. Real-time decisioning, model serving, and experimentation: Architect for pricing and credit model and scorecard updates that drop in as a layer rather than requiring a multi-quarter rebuild, and for an experimentation platform that supports orders of magnitude more concurrent experiments than a conventional release process allows. Marketplace and search architecture: Own the architecture and interfaces for a unified vehicle inventory, consumer search, and lead routing platform, ensuring the data model supports more than one class of seller from the start. AI-native engineering practice: Define the golden path for how software is specified, generated, reviewed, tested, and deployed, including the analyzers and gates that enforce it, and measure the inputs to that practice rather than just the outputs. Hold the build-versus-buy bar for AI capability, building what is core competency and about to scale, and renting the rest. Performance and peak readiness: Own the instrumentation, baseline, and remediation architecture needed to meet the standard that no page takes more than one second. Own peak-event headroom, including understanding the limits of each system and maintaining tested degradation levers ahead of need. Operating approach: Move the organization from project-shaped systems toward owned platforms with stated contracts. Document every component's inputs and outputs, and be ready to argue why closely coupled components should not be consolidated into one. Work toward a two-week requirement-to-production iteration bar, treating architecture that cannot be delivered incrementally as unfinished. Name what comes off the plan whenever a change in direction is requested. Make the call and own the outcome on architectural recommendations. Treat security, privacy, auditability, and regulatory obligation as design inputs from the start in this regulated environment. Hands-on, not hands-off: This is not optional. Stay personally engaged in the technical work rather than directing it from a distance. Join design reviews, write proofs of concept, read code, and engage in incident analysis. This hands-on time does not replace the work the teams own, and it is not a fallback when delivery slips. Every engineer in the organization will read how you write, how you argue a design, how you handle being wrong, and how you treat engineers who disagree with you as the bar. Staff and principal engineers should be measurably better at this work for having worked with you. Success measures: A published target architecture the domain owners agree with and that the annual and long-range plans are actually written against; an enterprise agent foundation that internal teams and partners build on, with access controls, evaluation, and audit records in place; a credible, dated, costed migration path off on-premises infrastructure and demonstrated progress against it; measured improvement in chosen input metrics such as latency, availability, recovery objectives, deployment frequency, and experiment throughput; growth in the number of principal and staff engineers who are better at this work as a result of this role; and architectural decisions that stop being relitigated because the reasoning was written down and the interfaces were clear. Competencies Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements Bachelor's degree in Computer Science, Information Systems, or closely related field of study; or equivalent work experience Minimum 10 years of software engineering experience or comparable depth of experience A track record of setting and delivering multi-year technical strategy at enterprise scale, as an individual contributor rather than through a reporting line. Depth in distributed systems architecture, and in at least two of: agentic or LLM-based systems in production; large-scale cloud migration of transactional systems; modern data platform and lakehouse architecture; machine learning platform and model serving; high-traffic consumer or marketplace applications. Architecture ownership of agentic or LLM-based systems that reached production, including how tool and data access were governed, how the system was evaluated . click apply for full job details
Healthcare Provider Experience Coordinator
CYNET Systems Raleigh, North Carolina
Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
SQL Database Administrator
CYNET Systems Baltimore, Maryland
Pay Range: $60.57hr - $65.57hr Job Overview: Our client is seeking an experienced SQL Database Administrator to be part of a small development team focusing on the restructuring and modernization of revenue collections systems and other related database environments. The candidate must have a strong background in database security, backup and recovery, and performance monitoring standards. Responsibilities: Establishes and maintains database performance standards; monitors system usage; analyzes database performance and performs system optimization tasks to maintain data availability and ensure system responsiveness to user queries. Devises and maintains data security and integrity standards; implements security access levels in accordance with management specifications. Diagnoses and resolves database system performance problems. Archives data; maintains archival and active records; performs data backup and recovery. Evaluates system and user needs and makes recommendations for increased system capacity. Plans and implements database conversion projects and the migration and upgrade of databases to new versions and servers. Monitors network traffic and communications usage patterns; configures or modifies network configuration to meet system demands and capacity planning needs. Required Skills, Knowledge and Abilities: Knowledge of principles and practices of database development, management, warehousing, and administration. Knowledge of hierarchical and relational database management system software programming languages. Knowledge of operating system software. Knowledge of database security practices to monitor, control, and evaluate user access, logons, permissions, and related variables. Knowledge of methods for ensuring, protecting, and resolving problems involving the security of information systems. Knowledge of archival, backup, and recovery methods. Strong hands-on experience administering Microsoft SQL Server. Experience with Azure SQL (Azure SQL Database or Managed Instance), including security administration, monitoring, and backup/recovery in Azure. Familiarity with Azure data tools such as Azure Data Factory or Azure Database Migration Service for moving data from legacy systems into SQL Server. Skill in developing database queries and generating reports. Ability to interview users and extract pertinent information for development of database query system and report generation, database model design, and upgrades. Ability to implement, control, and evaluate database management systems. Ability to prepare user documentation and train users in database capabilities and procedures for accessing data. Ability to analyze, apply logic, and solve technology problems. Ability to establish and maintain effective working relationships with vendors, management, technical co-workers, support specialists, and system users. Minimum Education and Experience Requirements: A bachelor's degree from an accredited college or university in information systems, computer science, or a related field and two years of experience in database management including performance optimization and troubleshooting, and implementing, maintaining, and controlling hierarchical or relational database management systems. Equivalencies: An equivalent combination of education and experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $60.57hr - $65.57hr Job Overview: Our client is seeking an experienced SQL Database Administrator to be part of a small development team focusing on the restructuring and modernization of revenue collections systems and other related database environments. The candidate must have a strong background in database security, backup and recovery, and performance monitoring standards. Responsibilities: Establishes and maintains database performance standards; monitors system usage; analyzes database performance and performs system optimization tasks to maintain data availability and ensure system responsiveness to user queries. Devises and maintains data security and integrity standards; implements security access levels in accordance with management specifications. Diagnoses and resolves database system performance problems. Archives data; maintains archival and active records; performs data backup and recovery. Evaluates system and user needs and makes recommendations for increased system capacity. Plans and implements database conversion projects and the migration and upgrade of databases to new versions and servers. Monitors network traffic and communications usage patterns; configures or modifies network configuration to meet system demands and capacity planning needs. Required Skills, Knowledge and Abilities: Knowledge of principles and practices of database development, management, warehousing, and administration. Knowledge of hierarchical and relational database management system software programming languages. Knowledge of operating system software. Knowledge of database security practices to monitor, control, and evaluate user access, logons, permissions, and related variables. Knowledge of methods for ensuring, protecting, and resolving problems involving the security of information systems. Knowledge of archival, backup, and recovery methods. Strong hands-on experience administering Microsoft SQL Server. Experience with Azure SQL (Azure SQL Database or Managed Instance), including security administration, monitoring, and backup/recovery in Azure. Familiarity with Azure data tools such as Azure Data Factory or Azure Database Migration Service for moving data from legacy systems into SQL Server. Skill in developing database queries and generating reports. Ability to interview users and extract pertinent information for development of database query system and report generation, database model design, and upgrades. Ability to implement, control, and evaluate database management systems. Ability to prepare user documentation and train users in database capabilities and procedures for accessing data. Ability to analyze, apply logic, and solve technology problems. Ability to establish and maintain effective working relationships with vendors, management, technical co-workers, support specialists, and system users. Minimum Education and Experience Requirements: A bachelor's degree from an accredited college or university in information systems, computer science, or a related field and two years of experience in database management including performance optimization and troubleshooting, and implementing, maintaining, and controlling hierarchical or relational database management systems. Equivalencies: An equivalent combination of education and experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Cybersecurity Incident Response Manager
BERING STRAITS PROFESSIONAL SERVICES LLC Washington, Washington DC
About this position: Cybersecurity Incident Response Manager in Washington, DC, for Bering Straits Professional Services, LLC The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $150k Applicants will be notified via email or phone within ten business days regarding application status. Essential Duties & Responsibilities Lead, mentor, and manage cybersecurity personnel; establish priorities, assign work, assess performance, and support professional development and cross-training. Direct the team's incident response activities, including event triage, investigation, containment, eradication, recovery, documentation, and lessons learned. Coordinate with the SOC and client leadership to support timely escalation and reporting. Oversee the collection and analysis of cyber threat intelligence, ensuring that relevant indicators and adversary tactics, techniques, and procedures guide detection, threat hunting, incident response, and penetration testing activities. Guide hypothesis-driven threat hunts, digital forensic investigations, and malware analysis. Ensure evidence is collected, preserved, and documented in accordance with applicable requirements and chain-of-custody procedures. Manage authorized penetration testing, adversary emulation, and purple team exercises in coordination with federal leadership. Track findings and work with stakeholders to validate corrective actions. Lead the practical application of AI and ML to improve threat hunting and incident response, including evaluating use cases, guiding development and integration, and measuring effectiveness. Oversee the use of applicable Microsoft Azure AI services in accordance with client security and data-handling requirements. Maintain and improve incident response plans, playbooks, standard operating procedures, and detection and automation workflows. Coordinate tabletop exercises and incorporate lessons learned. Monitor workload, operational performance, risks, and deliverables; provide clear status reports, metrics, and briefings to technical stakeholders and senior leadership. Coordinate with client stakeholders and other teams on investigations, audits, information requests, and continuous improvement. Align activities with applicable federal requirements, client policies, and NIST guidance Required (Minimum Necessary) Qualifications Education Requirements: High school diploma or GED and substantial relevant cybersecurity experience; a bachelor's degree in cybersecurity, computer science, or a related field is preferred Level of Experience Requirements: 5 years of demonstrated IT experience Demonstrated experience leading cybersecurity personnel or coordinating multidisciplinary security operations and complex incident investigations. Strong knowledge of incident response, threat intelligence, threat hunting, digital forensics, and penetration testing principles, including the ability to translate technical findings into operational decisions. Experience with enterprise security technologies such as SIEM, endpoint detection and response, network monitoring, and cloud security tools. Familiarity with Microsoft Azure, Microsoft Sentinel, and Microsoft Defender is expected. In-depth knowledge of AI and ML concepts and practical experience applying these technologies to cybersecurity use cases, including threat hunting or incident response. Experience with Microsoft Azure AI services. Familiarity with the MITRE ATT&CK framework, NIST incident response guidance, and federal cybersecurity reporting and security requirements. Strong written and verbal communication, analytical, decision-making, and stakeholder management skills. S. citizenship and the ability to obtain and maintain the government security access required for the position, subject to applicable investigation and eligibility requirements. Knowledge, Skills, Abilities, and Other Characteristics Experience supporting a federal cybersecurity program and coordinating with a 24/7 SOC. Experience with Kusto Query Language, Python or PowerShell, Azure DevOps, or Power BI. Relevant certifications such as GIAC Certified Incident Handler (GCIH), Certified Information Systems Security Professional (CISSP), Microsoft Security Operations Analyst Associate, or a relevant Azure AI certification Preferred N/A Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities This position will have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
11/14/2026
Full time
About this position: Cybersecurity Incident Response Manager in Washington, DC, for Bering Straits Professional Services, LLC The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $150k Applicants will be notified via email or phone within ten business days regarding application status. Essential Duties & Responsibilities Lead, mentor, and manage cybersecurity personnel; establish priorities, assign work, assess performance, and support professional development and cross-training. Direct the team's incident response activities, including event triage, investigation, containment, eradication, recovery, documentation, and lessons learned. Coordinate with the SOC and client leadership to support timely escalation and reporting. Oversee the collection and analysis of cyber threat intelligence, ensuring that relevant indicators and adversary tactics, techniques, and procedures guide detection, threat hunting, incident response, and penetration testing activities. Guide hypothesis-driven threat hunts, digital forensic investigations, and malware analysis. Ensure evidence is collected, preserved, and documented in accordance with applicable requirements and chain-of-custody procedures. Manage authorized penetration testing, adversary emulation, and purple team exercises in coordination with federal leadership. Track findings and work with stakeholders to validate corrective actions. Lead the practical application of AI and ML to improve threat hunting and incident response, including evaluating use cases, guiding development and integration, and measuring effectiveness. Oversee the use of applicable Microsoft Azure AI services in accordance with client security and data-handling requirements. Maintain and improve incident response plans, playbooks, standard operating procedures, and detection and automation workflows. Coordinate tabletop exercises and incorporate lessons learned. Monitor workload, operational performance, risks, and deliverables; provide clear status reports, metrics, and briefings to technical stakeholders and senior leadership. Coordinate with client stakeholders and other teams on investigations, audits, information requests, and continuous improvement. Align activities with applicable federal requirements, client policies, and NIST guidance Required (Minimum Necessary) Qualifications Education Requirements: High school diploma or GED and substantial relevant cybersecurity experience; a bachelor's degree in cybersecurity, computer science, or a related field is preferred Level of Experience Requirements: 5 years of demonstrated IT experience Demonstrated experience leading cybersecurity personnel or coordinating multidisciplinary security operations and complex incident investigations. Strong knowledge of incident response, threat intelligence, threat hunting, digital forensics, and penetration testing principles, including the ability to translate technical findings into operational decisions. Experience with enterprise security technologies such as SIEM, endpoint detection and response, network monitoring, and cloud security tools. Familiarity with Microsoft Azure, Microsoft Sentinel, and Microsoft Defender is expected. In-depth knowledge of AI and ML concepts and practical experience applying these technologies to cybersecurity use cases, including threat hunting or incident response. Experience with Microsoft Azure AI services. Familiarity with the MITRE ATT&CK framework, NIST incident response guidance, and federal cybersecurity reporting and security requirements. Strong written and verbal communication, analytical, decision-making, and stakeholder management skills. S. citizenship and the ability to obtain and maintain the government security access required for the position, subject to applicable investigation and eligibility requirements. Knowledge, Skills, Abilities, and Other Characteristics Experience supporting a federal cybersecurity program and coordinating with a 24/7 SOC. Experience with Kusto Query Language, Python or PowerShell, Azure DevOps, or Power BI. Relevant certifications such as GIAC Certified Incident Handler (GCIH), Certified Information Systems Security Professional (CISSP), Microsoft Security Operations Analyst Associate, or a relevant Azure AI certification Preferred N/A Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities This position will have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
Mobile Manager
Gravity IT Resources Miami, Florida
Job Description Job: Software Development Manager - Mobile Technologies Location: Miami, FL (Hybrid) Job Type: Direct Hire What We Are Looking For We are seeking a Software Development Manager for Mobile Engineering to lead the team responsible for the architecture, development, delivery, and operation of large-scale React Native mobile applications supporting a 3M+ user install base. In this role, you will lead and grow engineers while staying close to the code-shaping architecture, reviewing critical changes, and working directly with the team to solve complex technical and production challenges. You will own the technical direction of the mobile platform and help evolve it toward a modern, modular (Superapp-style) architecture that can support multiple products, teams, and customer journeys. You'll help define how React Native and Expo are used end-to-end-from app structure and native integrations to CI/CD, over-the-air updates, observability, performance, and App Store / Google Play delivery. You will partner closely with Product, Design, Platform, and engineering leadership to translate business priorities into a mobile platform that can move quickly without sacrificing quality or maintainability. Responsibilities Own the technical direction and architecture of React Native applications across iOS and Android, balancing product velocity, performance, reliability, and long-term maintainability Design and evolve a modular, Superapp-style mobile architecture with clear feature boundaries, shared platform services, and reusable capabilities (authentication, navigation, analytics, experimentation, notifications, design system components, etc.) Lead adoption and best practices for modern React Native and Expo, including React Native New Architecture, Expo SDK, Expo Modules, and appropriate native escape hatches where platform-specific functionality is required Define and operate a safe over-the-air update strategy (Expo Updates / EAS Update), including runtime compatibility, release channels, staged rollouts, rollback, and clear rules for when a native store release is required Own mobile build and release engineering, including CI/CD tooling (EAS Build/Submit or equivalent), code signing, App Store and Google Play releases, release automation, and environment management Act as a hands-on technical leader: participate in design sessions, review critical pull requests, prototype/code high-leverage work, and jump into difficult debugging or production issues alongside the team Drive mobile performance and quality through measurable engineering practices (startup time, rendering performance, bundle size, memory use, crashes, ANRs, network behavior, and overall reliability) Establish strong observability and operational practices for mobile, including crash reporting, logging, release health, analytics, and rapid diagnosis of production regressions Create architecture standards and engineering guardrails for navigation, state management, data access, offline behavior, deep linking, feature flags, testing, dependency management, and native module usage Partner with backend and platform teams to design mobile-friendly APIs and service contracts; collaborate with Product and Design to deliver cohesive experiences across multiple mobile products and customer journeys Coach, mentor, and develop engineers; provide clear technical feedback, set expectations, and ensure meaningful career growth paths Continuously improve team execution and developer experience by reducing build friction, improving automation/testing, simplifying local development, and eliminating unnecessary process Qualifications Required Bachelor's degree in Computer Science (or related field) or equivalent practical experience 8+ years of software engineering experience, including significant experience building and operating production mobile applications 2+ years leading or managing software development teams while remaining technically engaged Deep experience with React Native, React, and TypeScript/JavaScript, including shipping a shared codebase to both iOS and Android Experience architecting large or multi-team mobile applications using modular architecture, shared packages/platform layers, monorepos, or Superapp-style patterns Strong experience with Expo and the modern Expo ecosystem (Expo SDK and EAS services such as Build, Submit, and Update); experience with expo-updates is especially valuable Understanding of React Native New Architecture concepts (Fabric, TurboModules, JSI/Codegen) and how they affect library selection, performance, and native integrations Experience designing safe mobile release strategies across App Store / Google Play releases and over-the-air JavaScript/asset updates Strong understanding of mobile CI/CD, automated testing, code signing, environment management, release automation, and production support Experience with mobile observability and performance tooling (crash reporting, release health, diagnosing production performance issues) Strong understanding of client/server architecture and APIs (REST and/or GraphQL), authentication, caching, network resilience, and mobile-specific API concerns Strong communication skills and the ability to make architecture decisions clear to engineers, product partners, and other technology leaders Preferred Qualifications Experience building and maintaining systems in a cloud environment (AWS preferred)
11/14/2026
Full time
Job Description Job: Software Development Manager - Mobile Technologies Location: Miami, FL (Hybrid) Job Type: Direct Hire What We Are Looking For We are seeking a Software Development Manager for Mobile Engineering to lead the team responsible for the architecture, development, delivery, and operation of large-scale React Native mobile applications supporting a 3M+ user install base. In this role, you will lead and grow engineers while staying close to the code-shaping architecture, reviewing critical changes, and working directly with the team to solve complex technical and production challenges. You will own the technical direction of the mobile platform and help evolve it toward a modern, modular (Superapp-style) architecture that can support multiple products, teams, and customer journeys. You'll help define how React Native and Expo are used end-to-end-from app structure and native integrations to CI/CD, over-the-air updates, observability, performance, and App Store / Google Play delivery. You will partner closely with Product, Design, Platform, and engineering leadership to translate business priorities into a mobile platform that can move quickly without sacrificing quality or maintainability. Responsibilities Own the technical direction and architecture of React Native applications across iOS and Android, balancing product velocity, performance, reliability, and long-term maintainability Design and evolve a modular, Superapp-style mobile architecture with clear feature boundaries, shared platform services, and reusable capabilities (authentication, navigation, analytics, experimentation, notifications, design system components, etc.) Lead adoption and best practices for modern React Native and Expo, including React Native New Architecture, Expo SDK, Expo Modules, and appropriate native escape hatches where platform-specific functionality is required Define and operate a safe over-the-air update strategy (Expo Updates / EAS Update), including runtime compatibility, release channels, staged rollouts, rollback, and clear rules for when a native store release is required Own mobile build and release engineering, including CI/CD tooling (EAS Build/Submit or equivalent), code signing, App Store and Google Play releases, release automation, and environment management Act as a hands-on technical leader: participate in design sessions, review critical pull requests, prototype/code high-leverage work, and jump into difficult debugging or production issues alongside the team Drive mobile performance and quality through measurable engineering practices (startup time, rendering performance, bundle size, memory use, crashes, ANRs, network behavior, and overall reliability) Establish strong observability and operational practices for mobile, including crash reporting, logging, release health, analytics, and rapid diagnosis of production regressions Create architecture standards and engineering guardrails for navigation, state management, data access, offline behavior, deep linking, feature flags, testing, dependency management, and native module usage Partner with backend and platform teams to design mobile-friendly APIs and service contracts; collaborate with Product and Design to deliver cohesive experiences across multiple mobile products and customer journeys Coach, mentor, and develop engineers; provide clear technical feedback, set expectations, and ensure meaningful career growth paths Continuously improve team execution and developer experience by reducing build friction, improving automation/testing, simplifying local development, and eliminating unnecessary process Qualifications Required Bachelor's degree in Computer Science (or related field) or equivalent practical experience 8+ years of software engineering experience, including significant experience building and operating production mobile applications 2+ years leading or managing software development teams while remaining technically engaged Deep experience with React Native, React, and TypeScript/JavaScript, including shipping a shared codebase to both iOS and Android Experience architecting large or multi-team mobile applications using modular architecture, shared packages/platform layers, monorepos, or Superapp-style patterns Strong experience with Expo and the modern Expo ecosystem (Expo SDK and EAS services such as Build, Submit, and Update); experience with expo-updates is especially valuable Understanding of React Native New Architecture concepts (Fabric, TurboModules, JSI/Codegen) and how they affect library selection, performance, and native integrations Experience designing safe mobile release strategies across App Store / Google Play releases and over-the-air JavaScript/asset updates Strong understanding of mobile CI/CD, automated testing, code signing, environment management, release automation, and production support Experience with mobile observability and performance tooling (crash reporting, release health, diagnosing production performance issues) Strong understanding of client/server architecture and APIs (REST and/or GraphQL), authentication, caching, network resilience, and mobile-specific API concerns Strong communication skills and the ability to make architecture decisions clear to engineers, product partners, and other technology leaders Preferred Qualifications Experience building and maintaining systems in a cloud environment (AWS preferred)
Assistant Chief Engineer - Structural (Bridge)
French & Parrello Associates
Job Description Assistant Chief Engineer - Structural (Bridge) Wall Township, NJ French & Parrello Associates (FPA) is seeking an experienced and highly respected Assistant Chief Engineer - Bridge to provide technical leadership and strategic direction for our growing Bridge Department at our headquarters in Wall Township, NJ. This is a unique opportunity for a senior transportation engineering professional who wants to make a significant impact by leading complex bridge projects, mentoring talented engineers, advancing technical excellence, and helping shape the continued growth of one of the Northeast's fastest-growing engineering consulting firms. Recognized year after year as one of NJBIZ's Best Places to Work in New Jersey, FPA is committed to creating a culture where talented professionals are empowered to grow, collaborate, and lead. In 2026, FPA was ranked on Zweig's Hot Firm List, recognizing the firm among the 100 fastest-growing AEC firms in the United States and Canada. Our continued growth is driven by our investment in our people, technical expertise, and commitment to delivering innovative infrastructure solutions for the communities we serve. The successful candidate will serve as a technical leader within FPA's Bridge Department, providing oversight and guidance on complex bridge design, rehabilitation, and transportation infrastructure projects throughout New Jersey and the region. This individual will work closely with project managers, engineers, and multidisciplinary teams to ensure the successful delivery of high-quality engineering solutions while advancing the department's technical capabilities and reputation. This role is ideal for a recognized bridge engineering professional who enjoys solving complex technical challenges, developing engineering talent, collaborating with clients and agencies, and contributing to the strategic growth of a multidisciplinary engineering firm. Unlike larger organizations where senior technical professionals can become disconnected from project teams and decision-making, FPA provides the opportunity to directly influence projects, mentor future leaders, and play a key role in shaping the future of our Bridge practice. Bridge Engineering Expertise & Project Experience FPA's Bridge Department has a long-standing reputation for delivering innovative solutions for complex transportation infrastructure projects throughout New Jersey and the Northeast. Our team has successfully completed bridge design, rehabilitation, inspection, and construction support assignments for NJDOT, DRJTBC, NJ Turnpike Authority, Garden State Parkway, PennDOT, counties, municipalities, and other transportation agencies. Our experience includes major bridge replacements, deck replacements, structural rehabilitations, bridge widenings, load ratings, seismic evaluations, staged construction projects, and complex transportation improvements involving steel plate girders, rolled steel beams, prestressed concrete systems, culverts, pedestrian bridges, and specialty structures. The Assistant Chief Engineer - Bridge will have the opportunity to lead projects that shape the region's transportation network, including major highway structures, historic bridge rehabilitations, waterfront and movable bridge projects, and technically challenging infrastructure improvements. FPA's portfolio includes work on critical corridors such as US Routes 1, 22, 27, 33, and 80, as well as significant assignments for public agencies requiring innovative engineering solutions, multidisciplinary coordination, and a commitment to quality from preliminary design through construction completion. Responsibilities • Provide technical leadership and oversight for complex bridge design, rehabilitation, replacement, and transportation infrastructure projects • Serve as a senior technical resource for bridge engineering teams, providing guidance on design approaches, engineering solutions, and project delivery strategies • Lead quality assurance and quality control (QA/QC) reviews of bridge plans, calculations, specifications, technical reports, and design documentation • Oversee structural analysis and design activities in accordance with AASHTO LRFD Bridge Design Specifications, NJDOT standards, and applicable agency requirements • Provide technical direction for bridge modeling, load rating analyses, structural evaluations, and rehabilitation design efforts • Collaborate with Project Managers and multidisciplinary teams including roadway, traffic, geotechnical, environmental, hydraulic, and construction engineering professionals • Support complex project pursuits through technical strategy, proposal development, interviews, and client presentations • Maintain and strengthen relationships with NJDOT, county engineering departments, municipalities, and other transportation agencies • Mentor, coach, and develop engineers within the Bridge Department by providing technical guidance and supporting professional growth • Assist with the development of department standards, technical resources, and best practices to enhance project delivery and engineering excellence • Participate in strategic planning initiatives to support continued growth of FPA's transportation and bridge practice • Conduct site visits, bridge inspections, and field assessments as needed to support project delivery and technical decision-making Qualifications • Bachelor's degree in Civil Engineering required; Master's degree in Structural Engineering required • Professional Engineer (PE) license required; New Jersey, New York and/or Pennsylvania PE preferred or ability to obtain through reciprocity • 15+ years of progressive bridge design and structural engineering experience • Extensive experience delivering complex bridge and transportation infrastructure projects/Historical Bridge Design Rehabilitation experience is a plus • Advanced knowledge of AASHTO LRFD Bridge Design Specifications and NJDOT bridge design procedure • Strong technical expertise in bridge analysis, rehabilitation, replacement, and structural evaluation • Proficiency with bridge design and analysis software such as LEAP Bridge, LARSA, MIDAS, CSiBridge, STAAD, or equivalent programs • Experience with AutoCAD and/or MicroStation required • Demonstrated ability to provide technical leadership, mentor engineers, and elevate team performance • Strong communication, organization, and problem-solving skills with the ability to collaborate across disciplines • Established relationships with transportation agencies, municipalities, and public-sector clients preferred • Experience supporting business development, proposal preparation, and client engagement activities preferred Additional Information • Sponsorship for U.S. employment authorization is not available for this position. • Relocation assistance is available for this position. Don't meet every qualification? At FPA, we recognize that great candidates bring diverse experiences and perspectives. If you are excited about this opportunity but do not meet every listed requirement, we encourage you to apply. Your experience may be exactly what we need for this role or another opportunity within our growing team. The FPA Difference Large firms offer scale. FPA offers opportunity. For more than 50 years, French & Parrello Associates (FPA) has been delivering innovative engineering solutions that shape communities, improve infrastructure, and support regional growth. As an employee-owned, mid-sized engineering and consulting firm, FPA combines the technical capabilities and expertise of a larger organization with the collaboration, accessibility, and personal investment of a close-knit team. At FPA, senior technical leaders have the opportunity to make a meaningful impact beyond individual projects. You will help shape engineering standards, mentor the next generation of professionals, collaborate with industry leaders, and influence the continued growth and success of our Bridge Department. Our multidisciplinary approach allows technical leaders to see the full picture, from concept development and design through construction completion, while collaborating with experts across transportation, structural, environmental, water resources, and other engineering disciplines. We invest in our people through mentorship, professional development, and opportunities for leadership because we believe the success of our employees drives the continued success of our firm. At FPA, you are not just providing engineering expertise, you are helping build a growing organization and shaping the infrastructure that supports communities for generations. Benefits Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement plans. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. Compensation The projected compensation range for this position is $150,000 to $200,000. Actual compensation will depend on factors including experience, education, qualifications, and skill set. FPA recognizes and rewards performance through an annual bonus program and offers a signing bonus for this particular position for qualified candidates.
11/14/2026
Full time
Job Description Assistant Chief Engineer - Structural (Bridge) Wall Township, NJ French & Parrello Associates (FPA) is seeking an experienced and highly respected Assistant Chief Engineer - Bridge to provide technical leadership and strategic direction for our growing Bridge Department at our headquarters in Wall Township, NJ. This is a unique opportunity for a senior transportation engineering professional who wants to make a significant impact by leading complex bridge projects, mentoring talented engineers, advancing technical excellence, and helping shape the continued growth of one of the Northeast's fastest-growing engineering consulting firms. Recognized year after year as one of NJBIZ's Best Places to Work in New Jersey, FPA is committed to creating a culture where talented professionals are empowered to grow, collaborate, and lead. In 2026, FPA was ranked on Zweig's Hot Firm List, recognizing the firm among the 100 fastest-growing AEC firms in the United States and Canada. Our continued growth is driven by our investment in our people, technical expertise, and commitment to delivering innovative infrastructure solutions for the communities we serve. The successful candidate will serve as a technical leader within FPA's Bridge Department, providing oversight and guidance on complex bridge design, rehabilitation, and transportation infrastructure projects throughout New Jersey and the region. This individual will work closely with project managers, engineers, and multidisciplinary teams to ensure the successful delivery of high-quality engineering solutions while advancing the department's technical capabilities and reputation. This role is ideal for a recognized bridge engineering professional who enjoys solving complex technical challenges, developing engineering talent, collaborating with clients and agencies, and contributing to the strategic growth of a multidisciplinary engineering firm. Unlike larger organizations where senior technical professionals can become disconnected from project teams and decision-making, FPA provides the opportunity to directly influence projects, mentor future leaders, and play a key role in shaping the future of our Bridge practice. Bridge Engineering Expertise & Project Experience FPA's Bridge Department has a long-standing reputation for delivering innovative solutions for complex transportation infrastructure projects throughout New Jersey and the Northeast. Our team has successfully completed bridge design, rehabilitation, inspection, and construction support assignments for NJDOT, DRJTBC, NJ Turnpike Authority, Garden State Parkway, PennDOT, counties, municipalities, and other transportation agencies. Our experience includes major bridge replacements, deck replacements, structural rehabilitations, bridge widenings, load ratings, seismic evaluations, staged construction projects, and complex transportation improvements involving steel plate girders, rolled steel beams, prestressed concrete systems, culverts, pedestrian bridges, and specialty structures. The Assistant Chief Engineer - Bridge will have the opportunity to lead projects that shape the region's transportation network, including major highway structures, historic bridge rehabilitations, waterfront and movable bridge projects, and technically challenging infrastructure improvements. FPA's portfolio includes work on critical corridors such as US Routes 1, 22, 27, 33, and 80, as well as significant assignments for public agencies requiring innovative engineering solutions, multidisciplinary coordination, and a commitment to quality from preliminary design through construction completion. Responsibilities • Provide technical leadership and oversight for complex bridge design, rehabilitation, replacement, and transportation infrastructure projects • Serve as a senior technical resource for bridge engineering teams, providing guidance on design approaches, engineering solutions, and project delivery strategies • Lead quality assurance and quality control (QA/QC) reviews of bridge plans, calculations, specifications, technical reports, and design documentation • Oversee structural analysis and design activities in accordance with AASHTO LRFD Bridge Design Specifications, NJDOT standards, and applicable agency requirements • Provide technical direction for bridge modeling, load rating analyses, structural evaluations, and rehabilitation design efforts • Collaborate with Project Managers and multidisciplinary teams including roadway, traffic, geotechnical, environmental, hydraulic, and construction engineering professionals • Support complex project pursuits through technical strategy, proposal development, interviews, and client presentations • Maintain and strengthen relationships with NJDOT, county engineering departments, municipalities, and other transportation agencies • Mentor, coach, and develop engineers within the Bridge Department by providing technical guidance and supporting professional growth • Assist with the development of department standards, technical resources, and best practices to enhance project delivery and engineering excellence • Participate in strategic planning initiatives to support continued growth of FPA's transportation and bridge practice • Conduct site visits, bridge inspections, and field assessments as needed to support project delivery and technical decision-making Qualifications • Bachelor's degree in Civil Engineering required; Master's degree in Structural Engineering required • Professional Engineer (PE) license required; New Jersey, New York and/or Pennsylvania PE preferred or ability to obtain through reciprocity • 15+ years of progressive bridge design and structural engineering experience • Extensive experience delivering complex bridge and transportation infrastructure projects/Historical Bridge Design Rehabilitation experience is a plus • Advanced knowledge of AASHTO LRFD Bridge Design Specifications and NJDOT bridge design procedure • Strong technical expertise in bridge analysis, rehabilitation, replacement, and structural evaluation • Proficiency with bridge design and analysis software such as LEAP Bridge, LARSA, MIDAS, CSiBridge, STAAD, or equivalent programs • Experience with AutoCAD and/or MicroStation required • Demonstrated ability to provide technical leadership, mentor engineers, and elevate team performance • Strong communication, organization, and problem-solving skills with the ability to collaborate across disciplines • Established relationships with transportation agencies, municipalities, and public-sector clients preferred • Experience supporting business development, proposal preparation, and client engagement activities preferred Additional Information • Sponsorship for U.S. employment authorization is not available for this position. • Relocation assistance is available for this position. Don't meet every qualification? At FPA, we recognize that great candidates bring diverse experiences and perspectives. If you are excited about this opportunity but do not meet every listed requirement, we encourage you to apply. Your experience may be exactly what we need for this role or another opportunity within our growing team. The FPA Difference Large firms offer scale. FPA offers opportunity. For more than 50 years, French & Parrello Associates (FPA) has been delivering innovative engineering solutions that shape communities, improve infrastructure, and support regional growth. As an employee-owned, mid-sized engineering and consulting firm, FPA combines the technical capabilities and expertise of a larger organization with the collaboration, accessibility, and personal investment of a close-knit team. At FPA, senior technical leaders have the opportunity to make a meaningful impact beyond individual projects. You will help shape engineering standards, mentor the next generation of professionals, collaborate with industry leaders, and influence the continued growth and success of our Bridge Department. Our multidisciplinary approach allows technical leaders to see the full picture, from concept development and design through construction completion, while collaborating with experts across transportation, structural, environmental, water resources, and other engineering disciplines. We invest in our people through mentorship, professional development, and opportunities for leadership because we believe the success of our employees drives the continued success of our firm. At FPA, you are not just providing engineering expertise, you are helping build a growing organization and shaping the infrastructure that supports communities for generations. Benefits Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement plans. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. Compensation The projected compensation range for this position is $150,000 to $200,000. Actual compensation will depend on factors including experience, education, qualifications, and skill set. FPA recognizes and rewards performance through an annual bonus program and offers a signing bonus for this particular position for qualified candidates.
Network Tester
Aditi Consulting Plano, Texas
Payrate: $33.00 - $33.86/hr. Summary: Detailed oriented Quality Assurance (QA) Engineer to be involved with all Quality Assurance activities including LTE and 5G Field Protocol testing. The main function of a QA mobile engineer is to develop and executing test strategies, plans, and validating UE functionality in on 4G/5G air interface and call processing technology. Ensuring UE (user equipment) is meeting QA and Carrier requirements. The typical QA mobile test engineer will be responsible for performing detailed analysis of 4G and 5G protocols including field testing with mobile handset devices in live network. Job Responsibilities: Able to work in mobile work environment (80% time working in vehicle/field, 20% in office). Analyzing the customer requirements, converting then into system requirements and capturing of detail design for the development team. Aid in product & feature performance analysis, evaluation of new product & SW releases Responsible for analyzing and troubleshooting issues reported from customer labs, field sites and production network. Review and provide recommendations to improve UE performance by evaluating and trending key KPIs, performing trials and providing optimization guidelines. Set up test plans to meet deadlines based on given request by project lead Able to determine risk items based on issues found during the test Skills: Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. Basic ability to work independently and manage one's time. Have a solid understanding of the end to end LTE and 5G Network Architecture Strong knowledge in 4G and 5G air interface and call processing technologies and network architecture specifically focused on Radio Access Network Familiarity or expert in utilizing UE log post processing tools (QXDM, QCAT, Wireshark) with good understanding in OTA signaling messages is a plus. Able to analyze and debug IMS related features including but not limited to registration, VoLTE/VoWiFi/ViLTE/Conferencing/SMS/MMS/RCS is a plus. Strong knowledge in 4G and 5G air interface and call processing technologies and network architecture specifically focused on Radio Access Network Familiarity or expert in utilizing UE log post processing tools (QXDM, QCAT, Wireshark, ShannonDM) with good understanding in OTA signaling messages is a plus. Able to analyze and debug IMS related features including but not limited to registration, VoLTE/VoWiFi/ViLTE/Conferencing/SMS/MMS/RCS is a plus. Previous experience in post processing UE logs and analyze various KPI's a plus. Previous experience in LTE and 5G NR field test experience in live network a plus. Good knowledge and familiarity in 5G NSA and SA. Previous test experience with 5G SA, NSA, NTN a plus, including carrier official field test plans (Telecommunication DFIT, Telecommunication AVDFT, TMO F4L, etc). Education/Experience: Associates degree or higher in technical related field preferred. 0-3 years experience required. Pay Transparency: The typical base pay for this role across the U.S. is: $33.00 - $33.86/hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary. You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC's use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded. Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying "STOP" to :messages or by contacting . For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy
11/14/2026
Full time
Payrate: $33.00 - $33.86/hr. Summary: Detailed oriented Quality Assurance (QA) Engineer to be involved with all Quality Assurance activities including LTE and 5G Field Protocol testing. The main function of a QA mobile engineer is to develop and executing test strategies, plans, and validating UE functionality in on 4G/5G air interface and call processing technology. Ensuring UE (user equipment) is meeting QA and Carrier requirements. The typical QA mobile test engineer will be responsible for performing detailed analysis of 4G and 5G protocols including field testing with mobile handset devices in live network. Job Responsibilities: Able to work in mobile work environment (80% time working in vehicle/field, 20% in office). Analyzing the customer requirements, converting then into system requirements and capturing of detail design for the development team. Aid in product & feature performance analysis, evaluation of new product & SW releases Responsible for analyzing and troubleshooting issues reported from customer labs, field sites and production network. Review and provide recommendations to improve UE performance by evaluating and trending key KPIs, performing trials and providing optimization guidelines. Set up test plans to meet deadlines based on given request by project lead Able to determine risk items based on issues found during the test Skills: Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. Basic ability to work independently and manage one's time. Have a solid understanding of the end to end LTE and 5G Network Architecture Strong knowledge in 4G and 5G air interface and call processing technologies and network architecture specifically focused on Radio Access Network Familiarity or expert in utilizing UE log post processing tools (QXDM, QCAT, Wireshark) with good understanding in OTA signaling messages is a plus. Able to analyze and debug IMS related features including but not limited to registration, VoLTE/VoWiFi/ViLTE/Conferencing/SMS/MMS/RCS is a plus. Strong knowledge in 4G and 5G air interface and call processing technologies and network architecture specifically focused on Radio Access Network Familiarity or expert in utilizing UE log post processing tools (QXDM, QCAT, Wireshark, ShannonDM) with good understanding in OTA signaling messages is a plus. Able to analyze and debug IMS related features including but not limited to registration, VoLTE/VoWiFi/ViLTE/Conferencing/SMS/MMS/RCS is a plus. Previous experience in post processing UE logs and analyze various KPI's a plus. Previous experience in LTE and 5G NR field test experience in live network a plus. Good knowledge and familiarity in 5G NSA and SA. Previous test experience with 5G SA, NSA, NTN a plus, including carrier official field test plans (Telecommunication DFIT, Telecommunication AVDFT, TMO F4L, etc). Education/Experience: Associates degree or higher in technical related field preferred. 0-3 years experience required. Pay Transparency: The typical base pay for this role across the U.S. is: $33.00 - $33.86/hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary. You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC's use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded. Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying "STOP" to :messages or by contacting . For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy
IT Systems Engineer
HTC Global Services Inc Westerville, Ohio
IT Systems Engineer Experience: 10+ Years Employment Type: Full-time Role Overview Responsible for designing, implementing, securing and maintaining enterprise IT infrastructure, including networks, servers, endpoints, identity and Microsoft 365 environments. Ensures high availability, performance, security and compliance with CMMC, NIST SP 800-171 and ITAR requirements. Key Responsibilities 1. Network & Infrastructure Design and manage LAN, WAN, VLAN, Wi-Fi, VPN and firewall infrastructure. Administer VMware, Hyper-V and Windows Server environments. Monitor infrastructure performance, troubleshoot issues and implement alerting. Manage hardware, software licensing, backups and disaster recovery. 2. Identity, Endpoint & Cloud Management Manage Microsoft Intune for endpoint configuration and compliance. Administer Azure, Entra ID, Conditional Access, MFA and privileged access. Manage Microsoft 365 and collaboration platforms. Support ERP infrastructure, access controls and availability. 3. Security & Compliance Manage EDR, security patching and vulnerability remediation. Ensure compliance with CMMC, NIST SP 800-171, DFARS and ITAR. Maintain security policies, technical documentation and audit evidence. Support security audits, incident response and remediation activities. 4. IT Operations & Support Handle Tier 2 and Tier 3 infrastructure escalations. Coordinate with managed service providers for Tier 1 support and SLA adherence. Automate user onboarding, offboarding and access provisioning. Perform root-cause analysis and scheduled after-hours maintenance. 5. Projects & Vendor Management Lead infrastructure upgrades, deployments and IT improvement initiatives. Evaluate and manage IT vendors and service providers. Collaborate with business teams and ERP stakeholders on IT projects. Required Qualifications Bachelor's degree in Computer Science, Engineering or a related field. 10+ years of enterprise network and server administration experience. Strong hands-on experience with: VMware, Hyper-V and Windows Server. Microsoft Intune, Entra ID and Microsoft 365. Cisco and HP/Aruba networking. TCP/IP, DNS, DHCP, VPN, VLAN, QoS and 802.1X. Firewalls, EDR, patching and vulnerability management. PowerShell scripting and automation. Preferred Qualifications Experience with CMMC and NIST SP 800-171 compliance. Knowledge of Microsoft 365 GCC High, Defender and Purview. Experience with Azure, SIEM, backup and disaster recovery solutions. ERP infrastructure and VoIP/telephony support experience. Preferred Certifications Cisco CCNA / CCNP. Microsoft MD-102, AZ-104 or SC-300. CompTIA Security+, CISSP or CMMC Certified Professional (CCP). Additional Requirements Willingness to participate in on-call support and after-hours maintenance. Ability to work across office, manufacturing and data center environments. Frequent travel between Lake Shore offices (10-20%) and occasional domestic/international travel. Key Competencies: Communication, analytical thinking, technical expertise, security mindset, project management and customer focus. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
11/14/2026
Full time
IT Systems Engineer Experience: 10+ Years Employment Type: Full-time Role Overview Responsible for designing, implementing, securing and maintaining enterprise IT infrastructure, including networks, servers, endpoints, identity and Microsoft 365 environments. Ensures high availability, performance, security and compliance with CMMC, NIST SP 800-171 and ITAR requirements. Key Responsibilities 1. Network & Infrastructure Design and manage LAN, WAN, VLAN, Wi-Fi, VPN and firewall infrastructure. Administer VMware, Hyper-V and Windows Server environments. Monitor infrastructure performance, troubleshoot issues and implement alerting. Manage hardware, software licensing, backups and disaster recovery. 2. Identity, Endpoint & Cloud Management Manage Microsoft Intune for endpoint configuration and compliance. Administer Azure, Entra ID, Conditional Access, MFA and privileged access. Manage Microsoft 365 and collaboration platforms. Support ERP infrastructure, access controls and availability. 3. Security & Compliance Manage EDR, security patching and vulnerability remediation. Ensure compliance with CMMC, NIST SP 800-171, DFARS and ITAR. Maintain security policies, technical documentation and audit evidence. Support security audits, incident response and remediation activities. 4. IT Operations & Support Handle Tier 2 and Tier 3 infrastructure escalations. Coordinate with managed service providers for Tier 1 support and SLA adherence. Automate user onboarding, offboarding and access provisioning. Perform root-cause analysis and scheduled after-hours maintenance. 5. Projects & Vendor Management Lead infrastructure upgrades, deployments and IT improvement initiatives. Evaluate and manage IT vendors and service providers. Collaborate with business teams and ERP stakeholders on IT projects. Required Qualifications Bachelor's degree in Computer Science, Engineering or a related field. 10+ years of enterprise network and server administration experience. Strong hands-on experience with: VMware, Hyper-V and Windows Server. Microsoft Intune, Entra ID and Microsoft 365. Cisco and HP/Aruba networking. TCP/IP, DNS, DHCP, VPN, VLAN, QoS and 802.1X. Firewalls, EDR, patching and vulnerability management. PowerShell scripting and automation. Preferred Qualifications Experience with CMMC and NIST SP 800-171 compliance. Knowledge of Microsoft 365 GCC High, Defender and Purview. Experience with Azure, SIEM, backup and disaster recovery solutions. ERP infrastructure and VoIP/telephony support experience. Preferred Certifications Cisco CCNA / CCNP. Microsoft MD-102, AZ-104 or SC-300. CompTIA Security+, CISSP or CMMC Certified Professional (CCP). Additional Requirements Willingness to participate in on-call support and after-hours maintenance. Ability to work across office, manufacturing and data center environments. Frequent travel between Lake Shore offices (10-20%) and occasional domestic/international travel. Key Competencies: Communication, analytical thinking, technical expertise, security mindset, project management and customer focus. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

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