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Desktop Support Technician
TECEZE Louisville, Kentucky
Job Description Position: Desktop Support Engineer Location: Louisville, KY / Onsite Employment Type: Full-Time Job Summary: We are seeking a skilled Deskside Support with 3-5 years of experience in IT infrastructure support. The role involves handling basic networking, data center operations, monitoring tools, hardware troubleshooting, and ITSM tools . You will act as the on-site support partner, assisting internal teams, customers, and vendors in troubleshooting and resolving technical issues. This is a hands-on role that requires both technical knowledge and the ability to communicate effectively with remote teams. Job Description :Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbe dBasics knowledge / understanding of assigning switch ports to specific VLAN sPatch phone ports to switch as neede dBasic troubleshooting of Avaya VOIP phones (knowledge on basic configuration )Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical team sTroubleshoot and replace network switch chassis blades when require dGood to have understanding of any Data Center Infrastructure Management Applicatio nA periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domai nBasic Knowledge of Monitoring tools such as Solarwinds, etc Networking and Operating System basic sAssist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshootin gBasic knowledge about Hardware like Servers, Storage device sKnowledge to understand Monitoring Tool outcom eBasic knowledge of ITSM tool preferably ServiceNo wBasic knowledge Backup technologies preferably EMC Avama rBasic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linu xBasic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Serve rExperience in SLA base environmen tKnowledge on Server Performance monitoring preferre dCandidate should have minimum 3-5 years experience in above mentioned area give me the scope of the job and who we are and how to apply .
11/14/2026
Full time
Job Description Position: Desktop Support Engineer Location: Louisville, KY / Onsite Employment Type: Full-Time Job Summary: We are seeking a skilled Deskside Support with 3-5 years of experience in IT infrastructure support. The role involves handling basic networking, data center operations, monitoring tools, hardware troubleshooting, and ITSM tools . You will act as the on-site support partner, assisting internal teams, customers, and vendors in troubleshooting and resolving technical issues. This is a hands-on role that requires both technical knowledge and the ability to communicate effectively with remote teams. Job Description :Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbe dBasics knowledge / understanding of assigning switch ports to specific VLAN sPatch phone ports to switch as neede dBasic troubleshooting of Avaya VOIP phones (knowledge on basic configuration )Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical team sTroubleshoot and replace network switch chassis blades when require dGood to have understanding of any Data Center Infrastructure Management Applicatio nA periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domai nBasic Knowledge of Monitoring tools such as Solarwinds, etc Networking and Operating System basic sAssist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshootin gBasic knowledge about Hardware like Servers, Storage device sKnowledge to understand Monitoring Tool outcom eBasic knowledge of ITSM tool preferably ServiceNo wBasic knowledge Backup technologies preferably EMC Avama rBasic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linu xBasic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Serve rExperience in SLA base environmen tKnowledge on Server Performance monitoring preferre dCandidate should have minimum 3-5 years experience in above mentioned area give me the scope of the job and who we are and how to apply .
Desktop Support Technician
CYNET Systems Tulsa, Oklahoma
Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Automation Engineer II
Kens Foods Marlborough, Massachusetts
Ken's Foods is a family owned business that takes pride in its roots. Ken's Foods, Inc was incorporated in 1958, and currently has plant operations in Marlborough, Massachusetts, McDonough, Georgia, Las Vegas, Nevada, and Lebanon, Indiana. In addition, Ken's employs over 1000 employees nationally. To this day, Ken's is still owned by the same family, as they continue their tradition of flavor obsession. Joining Ken's Foods is becoming part of an enthusiastic team. Whether you're in our state-of-the-art facilities or in our corporate headquarters, you'll enjoy a warm company culture and get all the tools you will need to succeed in your career. SUMMARY The Automation Engineer will support our Corporate Engineering team with Manufacturing Systems Controls Design and Support. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Development, integration, and maintenance of manufacturing equipment controls systems, manufacturing systems automation, industrial electrical maintenance and design, and human-machine interfaces, and industrial communications networks under the direction of senior corporate engineers and integrators. Must have experience with Ignition. Experience with some of the following is strongly desired: Rockwell RSLogix 5, 500, 5000, Studio Rockwell RS View, Factory Talk Studio Inductive Automation Ignition. Must have experience with Ignition. Rockwell PowerFlex Variable Frequency Drives Rockwell Point IO and Flex IO systems Industrial electrical panels and wiring Exposure and understanding of the following are beneficial: Industrial flow meters, temperature probes, level sensors, photoeyes, and solenoid valves Wonderware InTouch, InBatch Microsoft SQL AutoCAD VMWare Workstation Player and vSphere Programming (C++, Visual Basic, Java, Python, etc.) Cisco networking hardware Fanuc Robotic Application Must be available to travel to all Facilities to assist with project work and start-ups. Work with site Control Technicians for troubleshooting, training, and start-ups. Develop and foster strong relationships with Plant Operation team to evolve current systems architecture and maximize manufacturing efficiencies and output. Job requires interaction with plant personnel both hourly and salary. Good people management skills, Customer focused personality and approach are a must. Support local Operations needs for electrical and automation system support. Create written instructions for local Maintenance department for automation systems Commitment to safety begins with management. Managers and frontline supervisors are accountable for creating and maintaining a culture of Safety and assuring a safe work environment. Education and/or Experience Bachelor's degree (B. S.) from four-year College or university in software engineering, electrical engineering, or related discipline. 4+ years' experience with industrial control systems. SKILLS AND ABILITIES Good understanding of industrial automation programming concepts Strong understanding of electrical concepts and theories Understanding of computer WAN and LAN networks Ability to work and manage time independently Ability to quickly learn about new software, hardware, and automation equipment and effectively implement it The salary for this position is determined by a combination of experience, skills, and education level. The compensation range is $90k-110K annually. At this time, we are not able to consider candidates who require, or may require, current or future visa sponsorship. This may include, but is not limited to, candidates in F-1/OPT, CPT, H-1B, TN, E-3, H-4 EAD, or similar temporary work-authorized visa statuses. Employment with Ken's Foods is contingent upon successful completion of a drug test, background screening, and pre-employment assessment.
11/14/2026
Full time
Ken's Foods is a family owned business that takes pride in its roots. Ken's Foods, Inc was incorporated in 1958, and currently has plant operations in Marlborough, Massachusetts, McDonough, Georgia, Las Vegas, Nevada, and Lebanon, Indiana. In addition, Ken's employs over 1000 employees nationally. To this day, Ken's is still owned by the same family, as they continue their tradition of flavor obsession. Joining Ken's Foods is becoming part of an enthusiastic team. Whether you're in our state-of-the-art facilities or in our corporate headquarters, you'll enjoy a warm company culture and get all the tools you will need to succeed in your career. SUMMARY The Automation Engineer will support our Corporate Engineering team with Manufacturing Systems Controls Design and Support. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Development, integration, and maintenance of manufacturing equipment controls systems, manufacturing systems automation, industrial electrical maintenance and design, and human-machine interfaces, and industrial communications networks under the direction of senior corporate engineers and integrators. Must have experience with Ignition. Experience with some of the following is strongly desired: Rockwell RSLogix 5, 500, 5000, Studio Rockwell RS View, Factory Talk Studio Inductive Automation Ignition. Must have experience with Ignition. Rockwell PowerFlex Variable Frequency Drives Rockwell Point IO and Flex IO systems Industrial electrical panels and wiring Exposure and understanding of the following are beneficial: Industrial flow meters, temperature probes, level sensors, photoeyes, and solenoid valves Wonderware InTouch, InBatch Microsoft SQL AutoCAD VMWare Workstation Player and vSphere Programming (C++, Visual Basic, Java, Python, etc.) Cisco networking hardware Fanuc Robotic Application Must be available to travel to all Facilities to assist with project work and start-ups. Work with site Control Technicians for troubleshooting, training, and start-ups. Develop and foster strong relationships with Plant Operation team to evolve current systems architecture and maximize manufacturing efficiencies and output. Job requires interaction with plant personnel both hourly and salary. Good people management skills, Customer focused personality and approach are a must. Support local Operations needs for electrical and automation system support. Create written instructions for local Maintenance department for automation systems Commitment to safety begins with management. Managers and frontline supervisors are accountable for creating and maintaining a culture of Safety and assuring a safe work environment. Education and/or Experience Bachelor's degree (B. S.) from four-year College or university in software engineering, electrical engineering, or related discipline. 4+ years' experience with industrial control systems. SKILLS AND ABILITIES Good understanding of industrial automation programming concepts Strong understanding of electrical concepts and theories Understanding of computer WAN and LAN networks Ability to work and manage time independently Ability to quickly learn about new software, hardware, and automation equipment and effectively implement it The salary for this position is determined by a combination of experience, skills, and education level. The compensation range is $90k-110K annually. At this time, we are not able to consider candidates who require, or may require, current or future visa sponsorship. This may include, but is not limited to, candidates in F-1/OPT, CPT, H-1B, TN, E-3, H-4 EAD, or similar temporary work-authorized visa statuses. Employment with Ken's Foods is contingent upon successful completion of a drug test, background screening, and pre-employment assessment.
Datacenter Technician
CYNET Systems Lincoln, Nebraska
Pay Range: $20.00hr - $25.00hr Job Overview: The candidate will serve as a Datacenter Technician responsible for maintaining inventory, performing hardware maintenance, and supporting server, network, and storage infrastructure. The role involves managing data center, MDF, and IDF operational environments, providing hands and feet support, and coordinating with cross-functional teams and vendors. Responsibilities: Maintain Data Center inventory and manage spare hardware inventory. Update firmware, BIOS, and drivers on blade and rack servers. Coordinate with vendors for hardware issues, including sharing logs and escorting vendors within DC, MDF, and IDF facilities. Manage parts receiving, returns, and ER2 pickup scheduling. Perform server mounting, device rack, stack, un-rack, and rack movements. Manage network connectivity, labeling on racks and devices, and perform DC cleanup. Coordinate with Network, VM, Storage, Backup, Unix, and Logistics teams. Install and configure ATS and PDUs. Respond to customer queries, handle escalations, and troubleshoot technical issues. Provide Hands & Feet (H&F) support at Data Center, MDF, and IDF locations for remote teams. Perform Data Center, MDF, and IDF management, including access log management and regular walkthroughs following organizational guidelines. Manage and support DC, MDF, and IDF UPS systems, including replacing faulty batteries and coordinating HVAC and power management. Conduct site visits to address and validate ISP, fiber cut, and power issues. Participate in monthly and weekly generator testing. Provide H&F support for required INC, SCTASK, and CHG requests across data center equipment in local and remote facilities. Install, configure, and maintain Windows and Unix servers. Manage, troubleshoot, and build VMware environments (including ESXi 5.0, 6.5, 6.7, 7.0, vCenter, and SRM), including patching, uplifts, and migrations. Configure and deploy OEM hardware (Dell, IBM, Cisco UCS Blades), managing remote connectivity tools. Troubleshoot storage components including internal storage, attached storage, SAN switches, HBA, LUN mapping, RAID groups, and volume groups. Provide H&F support for backup devices and perform hardware replacements. Install, configure, and support network equipment, including large, medium, and small routers and switches, ensuring firmware is updated. Plan, communicate, and execute network environment changes in accordance with the established change management process. Work on pre-approved projects (PPH). Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $20.00hr - $25.00hr Job Overview: The candidate will serve as a Datacenter Technician responsible for maintaining inventory, performing hardware maintenance, and supporting server, network, and storage infrastructure. The role involves managing data center, MDF, and IDF operational environments, providing hands and feet support, and coordinating with cross-functional teams and vendors. Responsibilities: Maintain Data Center inventory and manage spare hardware inventory. Update firmware, BIOS, and drivers on blade and rack servers. Coordinate with vendors for hardware issues, including sharing logs and escorting vendors within DC, MDF, and IDF facilities. Manage parts receiving, returns, and ER2 pickup scheduling. Perform server mounting, device rack, stack, un-rack, and rack movements. Manage network connectivity, labeling on racks and devices, and perform DC cleanup. Coordinate with Network, VM, Storage, Backup, Unix, and Logistics teams. Install and configure ATS and PDUs. Respond to customer queries, handle escalations, and troubleshoot technical issues. Provide Hands & Feet (H&F) support at Data Center, MDF, and IDF locations for remote teams. Perform Data Center, MDF, and IDF management, including access log management and regular walkthroughs following organizational guidelines. Manage and support DC, MDF, and IDF UPS systems, including replacing faulty batteries and coordinating HVAC and power management. Conduct site visits to address and validate ISP, fiber cut, and power issues. Participate in monthly and weekly generator testing. Provide H&F support for required INC, SCTASK, and CHG requests across data center equipment in local and remote facilities. Install, configure, and maintain Windows and Unix servers. Manage, troubleshoot, and build VMware environments (including ESXi 5.0, 6.5, 6.7, 7.0, vCenter, and SRM), including patching, uplifts, and migrations. Configure and deploy OEM hardware (Dell, IBM, Cisco UCS Blades), managing remote connectivity tools. Troubleshoot storage components including internal storage, attached storage, SAN switches, HBA, LUN mapping, RAID groups, and volume groups. Provide H&F support for backup devices and perform hardware replacements. Install, configure, and support network equipment, including large, medium, and small routers and switches, ensuring firmware is updated. Plan, communicate, and execute network environment changes in accordance with the established change management process. Work on pre-approved projects (PPH). Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Desktop Support Technician
CYNET Systems Tulsa, Oklahoma
Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Low Voltage Installation Superintendent
Ford Audio-Video Systems Tempe, Arizona
Job Description Job Description Why Join Ford AV? For over 50 years, Ford AV has helped shape how people experience spaces-through sound, video, and innovation. We work with leading businesses, universities, and public institutions across the U.S. to bring technology to life. At Ford AV, you'll find: Real opportunities to grow your skills and your career Hands-on training and industry certifications A steady, supportive team environment Competitive pay, full benefits, and 401(k) match Description As a Job Superintendent, you'll take ownership of commercial AV installation projects, ensuring they are executed seamlessly from start to finish. You'll provide leadership on-site, aligning teams, timelines, and resources to deliver high-quality results. In this role, you'll serve as the central point of accountability, balancing client expectations, safety, and technical excellence to keep projects moving forward successfully. Oversee commercial AV installation projects from planning to completion Lead and motivate field technicians, manage schedules, and enforce safety Interpret blueprints and schematics; ensure technical accuracy Maintain project documentation, tool inventory, and equipment safety Act as the key on-site contact for quality and client satisfaction Qualifications Experience managing commercial construction or AV installations Ability to read technical plans and operate hand/power tools Strong leadership and communication skills OSHA 30 and/or CTS certifications preferred Ability to travel and work at heights and construction sites Preferred Qualifications: OSHA 10 or OSHA 30; CTS or CTS-I; BICSI, NCET, PMP, or manufacturer certifications such as Crestron, Extron, Biamp, QSC, Shure, Cisco, Poly, or Zoom. Experience in commercial construction, electrical construction, telecommunications, security systems, access control, CCTV, network cabling, fiber optics, unified communications, building automation, smart building technology, or fire alarm systems. Apply Today Start your AV career with a team that values your skills and supports your growth. Apply at: Drug-Free Workplace Ford is committed to maintaining a drug-free workplace and, therefore, all employees are subject to drug testing. Moreover, pre-employment, random, reasonable suspicion and/or post-accident drug testing may be conducted in accordance with company policy and all applicable laws to ensure a safe and healthy work environment. All applicants for this position tentatively selected for employment at Ford are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. EOE/AA/M/F/D/V. Physical Requirements The combination of physical and mental requirements is necessary for completing the responsibilities, essential functions, and meeting the demands of the role. The employee must have the ability to lift and move objects weighing up to 50 pounds, climb ladders up to 20 feet tall, and work in extreme weather conditions, including hot and cold temperatures. They may also be required to work in dusty or unclean environments, confined spaces, and on uneven surfaces. Safety is paramount, necessitating effective communication with colleagues and constant alertness to surroundings. The employee will be frequently required to stand, walk, reach, climb, and perform tasks that involve stooping, kneeling, crouching, or crawling. Additionally, the job may require long hours, night shifts, weekend work, and holiday commitments, including extensive travel for weeks at a time. The employee must be able to apply established protocols in a timely manner to meet deadlines and effectively communicate to successfully perform all required responsibilities. Company Description Ford Audio Video (Ford AV) is a premier AV integrator specializing in the design, installation, and service of sound, audio-video, network infrastructure, and security systems for industries including business, education, healthcare, government, entertainment, and more. Founded in 1973, Ford AV operates nationwide with over 600 employees and offices in major U.S. cities. We deliver enterprise-level solutions for environments like stadiums, airports, corporate offices, healthcare facilities, and houses of worship, with expertise in digital signage, video walls, sound systems, videoconferencing, and intricate lighting systems for performance halls. Recognized as one of the top AV integrators in the country, Ford AV has completed some of the largest and most complex projects for clients such as ExxonMobil, AT&T, Apple, and the U.S. House of Representatives. Our digital systems, managed by custom software developed by in-house engineers, are known for their reliability and performance. Ford AV has also designed and installed critical systems for telecommunication providers and military command centers, making us a trusted partner for high-stakes projects across the globe. Learn more about our work on our company page under Ford AV Projects. Company Description Ford Audio Video (Ford AV) is a premier AV integrator specializing in the design, installation, and service of sound, audio-video, network infrastructure, and security systems for industries including business, education, healthcare, government, entertainment, and more. Founded in 1973, Ford AV operates nationwide with over 600 employees and offices in major U.S. cities. We deliver enterprise-level solutions for environments like stadiums, airports, corporate offices, healthcare facilities, and houses of worship, with expertise in digital signage, video walls, sound systems, videoconferencing, and intricate lighting systems for performance halls. Recognized as one of the top AV integrators in the country, Ford AV has completed some of the largest and most complex projects for clients such as ExxonMobil, AT&T, Apple, and the U.S. House of Representatives. Our digital systems, managed by custom software developed by in-house engineers, are known for their reliability and performance. Ford AV has also designed and installed critical systems for telecommunication providers and military command centers, making us a trusted partner for high-stakes projects across the globe. Learn more about our work on our company page under Ford AV Projects.
11/14/2026
Full time
Job Description Job Description Why Join Ford AV? For over 50 years, Ford AV has helped shape how people experience spaces-through sound, video, and innovation. We work with leading businesses, universities, and public institutions across the U.S. to bring technology to life. At Ford AV, you'll find: Real opportunities to grow your skills and your career Hands-on training and industry certifications A steady, supportive team environment Competitive pay, full benefits, and 401(k) match Description As a Job Superintendent, you'll take ownership of commercial AV installation projects, ensuring they are executed seamlessly from start to finish. You'll provide leadership on-site, aligning teams, timelines, and resources to deliver high-quality results. In this role, you'll serve as the central point of accountability, balancing client expectations, safety, and technical excellence to keep projects moving forward successfully. Oversee commercial AV installation projects from planning to completion Lead and motivate field technicians, manage schedules, and enforce safety Interpret blueprints and schematics; ensure technical accuracy Maintain project documentation, tool inventory, and equipment safety Act as the key on-site contact for quality and client satisfaction Qualifications Experience managing commercial construction or AV installations Ability to read technical plans and operate hand/power tools Strong leadership and communication skills OSHA 30 and/or CTS certifications preferred Ability to travel and work at heights and construction sites Preferred Qualifications: OSHA 10 or OSHA 30; CTS or CTS-I; BICSI, NCET, PMP, or manufacturer certifications such as Crestron, Extron, Biamp, QSC, Shure, Cisco, Poly, or Zoom. Experience in commercial construction, electrical construction, telecommunications, security systems, access control, CCTV, network cabling, fiber optics, unified communications, building automation, smart building technology, or fire alarm systems. Apply Today Start your AV career with a team that values your skills and supports your growth. Apply at: Drug-Free Workplace Ford is committed to maintaining a drug-free workplace and, therefore, all employees are subject to drug testing. Moreover, pre-employment, random, reasonable suspicion and/or post-accident drug testing may be conducted in accordance with company policy and all applicable laws to ensure a safe and healthy work environment. All applicants for this position tentatively selected for employment at Ford are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. EOE/AA/M/F/D/V. Physical Requirements The combination of physical and mental requirements is necessary for completing the responsibilities, essential functions, and meeting the demands of the role. The employee must have the ability to lift and move objects weighing up to 50 pounds, climb ladders up to 20 feet tall, and work in extreme weather conditions, including hot and cold temperatures. They may also be required to work in dusty or unclean environments, confined spaces, and on uneven surfaces. Safety is paramount, necessitating effective communication with colleagues and constant alertness to surroundings. The employee will be frequently required to stand, walk, reach, climb, and perform tasks that involve stooping, kneeling, crouching, or crawling. Additionally, the job may require long hours, night shifts, weekend work, and holiday commitments, including extensive travel for weeks at a time. The employee must be able to apply established protocols in a timely manner to meet deadlines and effectively communicate to successfully perform all required responsibilities. Company Description Ford Audio Video (Ford AV) is a premier AV integrator specializing in the design, installation, and service of sound, audio-video, network infrastructure, and security systems for industries including business, education, healthcare, government, entertainment, and more. Founded in 1973, Ford AV operates nationwide with over 600 employees and offices in major U.S. cities. We deliver enterprise-level solutions for environments like stadiums, airports, corporate offices, healthcare facilities, and houses of worship, with expertise in digital signage, video walls, sound systems, videoconferencing, and intricate lighting systems for performance halls. Recognized as one of the top AV integrators in the country, Ford AV has completed some of the largest and most complex projects for clients such as ExxonMobil, AT&T, Apple, and the U.S. House of Representatives. Our digital systems, managed by custom software developed by in-house engineers, are known for their reliability and performance. Ford AV has also designed and installed critical systems for telecommunication providers and military command centers, making us a trusted partner for high-stakes projects across the globe. Learn more about our work on our company page under Ford AV Projects. Company Description Ford Audio Video (Ford AV) is a premier AV integrator specializing in the design, installation, and service of sound, audio-video, network infrastructure, and security systems for industries including business, education, healthcare, government, entertainment, and more. Founded in 1973, Ford AV operates nationwide with over 600 employees and offices in major U.S. cities. We deliver enterprise-level solutions for environments like stadiums, airports, corporate offices, healthcare facilities, and houses of worship, with expertise in digital signage, video walls, sound systems, videoconferencing, and intricate lighting systems for performance halls. Recognized as one of the top AV integrators in the country, Ford AV has completed some of the largest and most complex projects for clients such as ExxonMobil, AT&T, Apple, and the U.S. House of Representatives. Our digital systems, managed by custom software developed by in-house engineers, are known for their reliability and performance. Ford AV has also designed and installed critical systems for telecommunication providers and military command centers, making us a trusted partner for high-stakes projects across the globe. Learn more about our work on our company page under Ford AV Projects.
Low Voltage Installation Superintendent
Ford Audio-Video Systems Oklahoma City, Oklahoma
Job Description Job Description Why Join Ford AV? For over 50 years, Ford AV has helped shape how people experience spaces-through sound, video, and innovation. We work with leading businesses, universities, and public institutions across the U.S. to bring technology to life. At Ford AV, you'll find: Real opportunities to grow your skills and your career Hands-on training and industry certifications A steady, supportive team environment Competitive pay, full benefits, and 401(k) match Description As a Job Superintendent, you'll take ownership of commercial AV installation projects, ensuring they are executed seamlessly from start to finish. You'll provide leadership on-site, aligning teams, timelines, and resources to deliver high-quality results. In this role, you'll serve as the central point of accountability, balancing client expectations, safety, and technical excellence to keep projects moving forward successfully. Oversee commercial AV installation projects from planning to completion Lead and motivate field technicians, manage schedules, and enforce safety Interpret blueprints and schematics; ensure technical accuracy Maintain project documentation, tool inventory, and equipment safety Act as the key on-site contact for quality and client satisfaction Qualifications Experience managing commercial construction or AV installations Ability to read technical plans and operate hand/power tools Strong leadership and communication skills OSHA 30 and/or CTS certifications preferred Ability to travel and work at heights and construction sites Preferred Qualifications: OSHA 10 or OSHA 30; CTS or CTS-I; BICSI, NCET, PMP, or manufacturer certifications such as Crestron, Extron, Biamp, QSC, Shure, Cisco, Poly, or Zoom. Experience in commercial construction, electrical construction, telecommunications, security systems, access control, CCTV, network cabling, fiber optics, unified communications, building automation, smart building technology, or fire alarm systems. Apply Today Start your AV career with a team that values your skills and supports your growth. Apply at: Drug-Free Workplace Ford is committed to maintaining a drug-free workplace and, therefore, all employees are subject to drug testing. Moreover, pre-employment, random, reasonable suspicion and/or post-accident drug testing may be conducted in accordance with company policy and all applicable laws to ensure a safe and healthy work environment. All applicants for this position tentatively selected for employment at Ford are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. EOE/AA/M/F/D/V. Physical Requirements The combination of physical and mental requirements is necessary for completing the responsibilities, essential functions, and meeting the demands of the role. The employee must have the ability to lift and move objects weighing up to 50 pounds, climb ladders up to 20 feet tall, and work in extreme weather conditions, including hot and cold temperatures. They may also be required to work in dusty or unclean environments, confined spaces, and on uneven surfaces. Safety is paramount, necessitating effective communication with colleagues and constant alertness to surroundings. The employee will be frequently required to stand, walk, reach, climb, and perform tasks that involve stooping, kneeling, crouching, or crawling. Additionally, the job may require long hours, night shifts, weekend work, and holiday commitments, including extensive travel for weeks at a time. The employee must be able to apply established protocols in a timely manner to meet deadlines and effectively communicate to successfully perform all required responsibilities. Company Description Ford Audio Video (Ford AV) is a premier AV integrator specializing in the design, installation, and service of sound, audio-video, network infrastructure, and security systems for industries including business, education, healthcare, government, entertainment, and more. Founded in 1973, Ford AV operates nationwide with over 600 employees and offices in major U.S. cities. We deliver enterprise-level solutions for environments like stadiums, airports, corporate offices, healthcare facilities, and houses of worship, with expertise in digital signage, video walls, sound systems, videoconferencing, and intricate lighting systems for performance halls. Recognized as one of the top AV integrators in the country, Ford AV has completed some of the largest and most complex projects for clients such as ExxonMobil, AT&T, Apple, and the U.S. House of Representatives. Our digital systems, managed by custom software developed by in-house engineers, are known for their reliability and performance. Ford AV has also designed and installed critical systems for telecommunication providers and military command centers, making us a trusted partner for high-stakes projects across the globe. Learn more about our work on our company page under Ford AV Projects. Company Description Ford Audio Video (Ford AV) is a premier AV integrator specializing in the design, installation, and service of sound, audio-video, network infrastructure, and security systems for industries including business, education, healthcare, government, entertainment, and more. Founded in 1973, Ford AV operates nationwide with over 600 employees and offices in major U.S. cities. We deliver enterprise-level solutions for environments like stadiums, airports, corporate offices, healthcare facilities, and houses of worship, with expertise in digital signage, video walls, sound systems, videoconferencing, and intricate lighting systems for performance halls. Recognized as one of the top AV integrators in the country, Ford AV has completed some of the largest and most complex projects for clients such as ExxonMobil, AT&T, Apple, and the U.S. House of Representatives. Our digital systems, managed by custom software developed by in-house engineers, are known for their reliability and performance. Ford AV has also designed and installed critical systems for telecommunication providers and military command centers, making us a trusted partner for high-stakes projects across the globe. Learn more about our work on our company page under Ford AV Projects.
11/14/2026
Full time
Job Description Job Description Why Join Ford AV? For over 50 years, Ford AV has helped shape how people experience spaces-through sound, video, and innovation. We work with leading businesses, universities, and public institutions across the U.S. to bring technology to life. At Ford AV, you'll find: Real opportunities to grow your skills and your career Hands-on training and industry certifications A steady, supportive team environment Competitive pay, full benefits, and 401(k) match Description As a Job Superintendent, you'll take ownership of commercial AV installation projects, ensuring they are executed seamlessly from start to finish. You'll provide leadership on-site, aligning teams, timelines, and resources to deliver high-quality results. In this role, you'll serve as the central point of accountability, balancing client expectations, safety, and technical excellence to keep projects moving forward successfully. Oversee commercial AV installation projects from planning to completion Lead and motivate field technicians, manage schedules, and enforce safety Interpret blueprints and schematics; ensure technical accuracy Maintain project documentation, tool inventory, and equipment safety Act as the key on-site contact for quality and client satisfaction Qualifications Experience managing commercial construction or AV installations Ability to read technical plans and operate hand/power tools Strong leadership and communication skills OSHA 30 and/or CTS certifications preferred Ability to travel and work at heights and construction sites Preferred Qualifications: OSHA 10 or OSHA 30; CTS or CTS-I; BICSI, NCET, PMP, or manufacturer certifications such as Crestron, Extron, Biamp, QSC, Shure, Cisco, Poly, or Zoom. Experience in commercial construction, electrical construction, telecommunications, security systems, access control, CCTV, network cabling, fiber optics, unified communications, building automation, smart building technology, or fire alarm systems. Apply Today Start your AV career with a team that values your skills and supports your growth. Apply at: Drug-Free Workplace Ford is committed to maintaining a drug-free workplace and, therefore, all employees are subject to drug testing. Moreover, pre-employment, random, reasonable suspicion and/or post-accident drug testing may be conducted in accordance with company policy and all applicable laws to ensure a safe and healthy work environment. All applicants for this position tentatively selected for employment at Ford are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. EOE/AA/M/F/D/V. Physical Requirements The combination of physical and mental requirements is necessary for completing the responsibilities, essential functions, and meeting the demands of the role. The employee must have the ability to lift and move objects weighing up to 50 pounds, climb ladders up to 20 feet tall, and work in extreme weather conditions, including hot and cold temperatures. They may also be required to work in dusty or unclean environments, confined spaces, and on uneven surfaces. Safety is paramount, necessitating effective communication with colleagues and constant alertness to surroundings. The employee will be frequently required to stand, walk, reach, climb, and perform tasks that involve stooping, kneeling, crouching, or crawling. Additionally, the job may require long hours, night shifts, weekend work, and holiday commitments, including extensive travel for weeks at a time. The employee must be able to apply established protocols in a timely manner to meet deadlines and effectively communicate to successfully perform all required responsibilities. Company Description Ford Audio Video (Ford AV) is a premier AV integrator specializing in the design, installation, and service of sound, audio-video, network infrastructure, and security systems for industries including business, education, healthcare, government, entertainment, and more. Founded in 1973, Ford AV operates nationwide with over 600 employees and offices in major U.S. cities. We deliver enterprise-level solutions for environments like stadiums, airports, corporate offices, healthcare facilities, and houses of worship, with expertise in digital signage, video walls, sound systems, videoconferencing, and intricate lighting systems for performance halls. Recognized as one of the top AV integrators in the country, Ford AV has completed some of the largest and most complex projects for clients such as ExxonMobil, AT&T, Apple, and the U.S. House of Representatives. Our digital systems, managed by custom software developed by in-house engineers, are known for their reliability and performance. Ford AV has also designed and installed critical systems for telecommunication providers and military command centers, making us a trusted partner for high-stakes projects across the globe. Learn more about our work on our company page under Ford AV Projects. Company Description Ford Audio Video (Ford AV) is a premier AV integrator specializing in the design, installation, and service of sound, audio-video, network infrastructure, and security systems for industries including business, education, healthcare, government, entertainment, and more. Founded in 1973, Ford AV operates nationwide with over 600 employees and offices in major U.S. cities. We deliver enterprise-level solutions for environments like stadiums, airports, corporate offices, healthcare facilities, and houses of worship, with expertise in digital signage, video walls, sound systems, videoconferencing, and intricate lighting systems for performance halls. Recognized as one of the top AV integrators in the country, Ford AV has completed some of the largest and most complex projects for clients such as ExxonMobil, AT&T, Apple, and the U.S. House of Representatives. Our digital systems, managed by custom software developed by in-house engineers, are known for their reliability and performance. Ford AV has also designed and installed critical systems for telecommunication providers and military command centers, making us a trusted partner for high-stakes projects across the globe. Learn more about our work on our company page under Ford AV Projects.
Datacenter Technician
eJAmerica Springdale, Arkansas
Job Description Job Description Job title: Datacenter Technician. Location: Springdale, AR. Working Schedule : Monday through Thursday from 21:00 hrs to 07:00 hrs. Job Type: Full-time Job Description Hands & Feet Engineer to be part of an Infrastructure Delivery team and is responsible for the hands & feet technical support in the data center. The Provides support all operations and engineering team members who would need physical technical support in the data center for fixing an issue or working on a project. He would also be responsible for ensuring safety and security, vendor access control at data center. Description: • Responsible for timely execution of data center services such as remote hands, customer installations and service requests. • Act as primary technical and operational contact for data center customers - local point of escalation during emergency events and day to day operations. Develop knowledge of customer's core business and the business function of the customer's local datacenter operation. • Datacenter hardware technician, able to support data center operations & activities, able to lift servers & network devices which are heavy, racking, cabling, unracking etc in the datacenter, able to support most of the industry standard server, storage and network infrastructure from cisco hardware, Dell & IBM servers, able to support remote teams as hands & feet. • Execute all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs. • Supervises all vendor activity and installations, in coordination with internal and external teams, to ensure system design, installation and testing adhere to operational standards. Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation. • Manages all local customer installations, in coordination with local data center provider as well as engineering and operational teams • Colocation Operations to coordinate customer move-ins and turn-ups, including deployments, power circuit installations and connectivity requirements. • Oversees local installation, maintenance and repair of all network infrastructure supporting all Digital Realty and customer connectivity in coordination with internal IT and network personnel. • Develop, implement, and audit local standard operating procedures, sequence of operations and maintenance standards to be in compliance with Client's standards and industry best practices. • Supervise local change management processes including the review and approval of all Method of Procedures (MOPs) for maintenance and one-time/emergency repair events in coordination with onsite personnel, contractors, and customers. • Manage all maintenance and repair contracts to ensure compliance with maintenance standards and operational requirements. Confirm all vendors are qualified and adhere to Client's performance standards and scopes of work. • Manage technical and operational incidents at the property, including the implementation of emergency response procedures, resource coordination, customer communication, root-cause analysis and post event remediation. • Identify trends and analyze risks to articulate implications and impact to data center operations. Track operational metrics and other data to provide Senior Management oversight and control for both snapshot data and long-term trend analysis. • Identify process-based improvements that generate operational and financial efficiencies including the development and presentation of the business case. Company Description We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services. Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data. Company Description We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services. Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.
11/13/2026
Full time
Job Description Job Description Job title: Datacenter Technician. Location: Springdale, AR. Working Schedule : Monday through Thursday from 21:00 hrs to 07:00 hrs. Job Type: Full-time Job Description Hands & Feet Engineer to be part of an Infrastructure Delivery team and is responsible for the hands & feet technical support in the data center. The Provides support all operations and engineering team members who would need physical technical support in the data center for fixing an issue or working on a project. He would also be responsible for ensuring safety and security, vendor access control at data center. Description: • Responsible for timely execution of data center services such as remote hands, customer installations and service requests. • Act as primary technical and operational contact for data center customers - local point of escalation during emergency events and day to day operations. Develop knowledge of customer's core business and the business function of the customer's local datacenter operation. • Datacenter hardware technician, able to support data center operations & activities, able to lift servers & network devices which are heavy, racking, cabling, unracking etc in the datacenter, able to support most of the industry standard server, storage and network infrastructure from cisco hardware, Dell & IBM servers, able to support remote teams as hands & feet. • Execute all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs. • Supervises all vendor activity and installations, in coordination with internal and external teams, to ensure system design, installation and testing adhere to operational standards. Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation. • Manages all local customer installations, in coordination with local data center provider as well as engineering and operational teams • Colocation Operations to coordinate customer move-ins and turn-ups, including deployments, power circuit installations and connectivity requirements. • Oversees local installation, maintenance and repair of all network infrastructure supporting all Digital Realty and customer connectivity in coordination with internal IT and network personnel. • Develop, implement, and audit local standard operating procedures, sequence of operations and maintenance standards to be in compliance with Client's standards and industry best practices. • Supervise local change management processes including the review and approval of all Method of Procedures (MOPs) for maintenance and one-time/emergency repair events in coordination with onsite personnel, contractors, and customers. • Manage all maintenance and repair contracts to ensure compliance with maintenance standards and operational requirements. Confirm all vendors are qualified and adhere to Client's performance standards and scopes of work. • Manage technical and operational incidents at the property, including the implementation of emergency response procedures, resource coordination, customer communication, root-cause analysis and post event remediation. • Identify trends and analyze risks to articulate implications and impact to data center operations. Track operational metrics and other data to provide Senior Management oversight and control for both snapshot data and long-term trend analysis. • Identify process-based improvements that generate operational and financial efficiencies including the development and presentation of the business case. Company Description We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services. Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data. Company Description We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services. Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.
Datacenter Technician (Top Secret clearance)
Edgewater Federal Solutions, Inc. Pocatello, Idaho
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Pocatello, ID. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance. Must be willing to sit for a CI Poly after being hired. Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Proficiency in ability to generate interpret wiring and cabling diagrams in Visio and CADD. Proficiency in Microsoft Office (Project, Excel, Word, etc.). Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements. Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications. Manage (i.e., stock, store, issue), control, document, sustain, and maintain expendable and non-expendable parts and tools and cable inventories of FBI and vendor equipment. Perform IT and system hardware maintenance and IT or system equipment replacement services in response to requested maintenance. Keep Data Center infrastructure and IT equipment in operating condition consistent with OEM requirements, performing corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
11/13/2026
Full time
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Pocatello, ID. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance. Must be willing to sit for a CI Poly after being hired. Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Proficiency in ability to generate interpret wiring and cabling diagrams in Visio and CADD. Proficiency in Microsoft Office (Project, Excel, Word, etc.). Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements. Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications. Manage (i.e., stock, store, issue), control, document, sustain, and maintain expendable and non-expendable parts and tools and cable inventories of FBI and vendor equipment. Perform IT and system hardware maintenance and IT or system equipment replacement services in response to requested maintenance. Keep Data Center infrastructure and IT equipment in operating condition consistent with OEM requirements, performing corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
Data Center Technician: 26-00209
Platinum Resource Group Alviso, California
Job Description Job Description DATA CENTER TECHNICIAN Location; Santa Clara, CA JOB DESCRIPTION The Data Center Technician is responsible for supporting the day-to-day physical operations of Multi-Business Engineering (MBE) product labs in Santa Clara. This role focuses on hardware installation and removal, rack-and-stack activities, inventory control, shipping and receiving, equipment handling, and maintaining a clean, safe, and organized lab environment. The technician will work closely with engineering, IT infrastructure, logistics, and facilities teams to ensure that lab equipment is properly received, tracked, deployed, stored, relocated, and shipped as required. The ideal candidate is hands-on, detail-oriented, and capable of managing physical lab operations efficiently in a fast-paced engineering environment. KEY RESPONSIBILITIES Racking and Stacking Rack and un-rack servers, network switches, storage devices, and other lab equipment. Install rack rails, mounting brackets, shelves, and related hardware. Perform physical installation and removal of equipment according to provided instructions and rack layouts. Connect and organize power cables, Ethernet cables, and fiber-optic cables as required. Assist with server relocations, rack reorganization, and lab hardware deployments. Inventory and Asset Management Maintain accurate inventory records for servers, switches, components, cables, and other lab equipment. Record equipment details, including asset tags, serial numbers, model numbers, quantities, and locations. Shipping and Receiving Receive incoming hardware shipments and verify items against purchase orders, packing slips, and delivery documentation. Inspect incoming equipment for visible damage and report discrepancies or missing items. Unpack, label, and register received hardware in the inventory system. Prepare servers, components, and other equipment for shipment, return, or relocation. Lab Cleanliness and Organization Maintain a clean, orderly, and safe engineering lab environment. Keep racks, workbenches, storage shelves, and equipment staging areas organized. Perform routine lab housekeeping, including removing packaging materials and disposing of waste according to lab procedures. Hardware Handling and General Lab Support Assist with hardware deployments, equipment relocations, and lab setup activities. Perform visual inspections of servers, boards, cables, and hardware components. Assist engineering teams with staging and organizing equipment for testing and validation. Work independently on assigned tasks and coordinate with cross-functional teams to complete requests on time. QUALIFICATIONS Education High school diploma or equivalent required. Associate's or Bachelor's degree in Information Technology, Electronics, or a related technical field preferred. Required Skills and Experience Hands-on experience installing, mounting, and removing servers, switches, and other hardware in equipment racks (racking and stacking). Experience tracking server hardware, components, cables, and lab assets while maintaining accurate inventory records. Experience with receiving, inspecting, documenting, labeling, packing, and shipping hardware and equipment. Ability to maintain a clean, organized, and safe lab environment, including proper cable management and equipment organization. Ability to safely handle IT equipment, follow established procedures, and coordinate effectively with engineering, logistics, and facilities teams. Technical Knowledge and Proficiencies Familiarity with server racks, rack rails, mounting hardware, and cable management accessories. Knowledge of servers, switches, storage devices, and other data center equipment. Experience using barcode scanners, asset tags, and inventory tracking systems. Familiarity with inventory management tools, spreadsheets, and asset management platforms such as GLPI. Knowledge of shipping and receiving documentation and package tracking systems. Basic understanding of Ethernet, fiber-optic, and power cables, as well as rack power distribution units (PDUs). Basic knowledge of server hardware components, including CPUs, memory, storage drives, and power supplies. Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses. Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses.
11/13/2026
Full time
Job Description Job Description DATA CENTER TECHNICIAN Location; Santa Clara, CA JOB DESCRIPTION The Data Center Technician is responsible for supporting the day-to-day physical operations of Multi-Business Engineering (MBE) product labs in Santa Clara. This role focuses on hardware installation and removal, rack-and-stack activities, inventory control, shipping and receiving, equipment handling, and maintaining a clean, safe, and organized lab environment. The technician will work closely with engineering, IT infrastructure, logistics, and facilities teams to ensure that lab equipment is properly received, tracked, deployed, stored, relocated, and shipped as required. The ideal candidate is hands-on, detail-oriented, and capable of managing physical lab operations efficiently in a fast-paced engineering environment. KEY RESPONSIBILITIES Racking and Stacking Rack and un-rack servers, network switches, storage devices, and other lab equipment. Install rack rails, mounting brackets, shelves, and related hardware. Perform physical installation and removal of equipment according to provided instructions and rack layouts. Connect and organize power cables, Ethernet cables, and fiber-optic cables as required. Assist with server relocations, rack reorganization, and lab hardware deployments. Inventory and Asset Management Maintain accurate inventory records for servers, switches, components, cables, and other lab equipment. Record equipment details, including asset tags, serial numbers, model numbers, quantities, and locations. Shipping and Receiving Receive incoming hardware shipments and verify items against purchase orders, packing slips, and delivery documentation. Inspect incoming equipment for visible damage and report discrepancies or missing items. Unpack, label, and register received hardware in the inventory system. Prepare servers, components, and other equipment for shipment, return, or relocation. Lab Cleanliness and Organization Maintain a clean, orderly, and safe engineering lab environment. Keep racks, workbenches, storage shelves, and equipment staging areas organized. Perform routine lab housekeeping, including removing packaging materials and disposing of waste according to lab procedures. Hardware Handling and General Lab Support Assist with hardware deployments, equipment relocations, and lab setup activities. Perform visual inspections of servers, boards, cables, and hardware components. Assist engineering teams with staging and organizing equipment for testing and validation. Work independently on assigned tasks and coordinate with cross-functional teams to complete requests on time. QUALIFICATIONS Education High school diploma or equivalent required. Associate's or Bachelor's degree in Information Technology, Electronics, or a related technical field preferred. Required Skills and Experience Hands-on experience installing, mounting, and removing servers, switches, and other hardware in equipment racks (racking and stacking). Experience tracking server hardware, components, cables, and lab assets while maintaining accurate inventory records. Experience with receiving, inspecting, documenting, labeling, packing, and shipping hardware and equipment. Ability to maintain a clean, organized, and safe lab environment, including proper cable management and equipment organization. Ability to safely handle IT equipment, follow established procedures, and coordinate effectively with engineering, logistics, and facilities teams. Technical Knowledge and Proficiencies Familiarity with server racks, rack rails, mounting hardware, and cable management accessories. Knowledge of servers, switches, storage devices, and other data center equipment. Experience using barcode scanners, asset tags, and inventory tracking systems. Familiarity with inventory management tools, spreadsheets, and asset management platforms such as GLPI. Knowledge of shipping and receiving documentation and package tracking systems. Basic understanding of Ethernet, fiber-optic, and power cables, as well as rack power distribution units (PDUs). Basic knowledge of server hardware components, including CPUs, memory, storage drives, and power supplies. Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses. Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses.
Data Center Technician
TECHOAUTH SOLUTIONS LLC Glen Allen, Virginia
Job Description Job Description Job Title: Data Center Network Engineer Location: Henrico-VA / TX - Onsite Employment Type: W2 Experience Required: 1-3+Years Job Summary We are seeking a motivated and detail-oriented Data Center Network Engineer to join our Infrastructure Operations team. The ideal candidate will assist in deploying, configuring, maintaining, and troubleshooting network and server infrastructure across data centers and Point of Presence (POP) locations. This role offers an excellent opportunity to gain hands-on experience with enterprise networking, data center operations, infrastructure deployment, asset management, and network support in a fast-paced environment. Key Responsibilities Deploy, configure, and support network and server infrastructure in data centers and POP environments. Assist with installation, rack-and-stack activities, cabling, and hardware deployments. Create and maintain rack elevations, floor plans, wiring diagrams, and port mapping documentation. Monitor, troubleshoot, and resolve network and server hardware issues. Support asset inventory management and tracking of networking equipment. Coordinate with Network Engineering, Logistics, and third-party vendors during infrastructure deployments. Assist in calculating power, space, and cooling requirements for network equipment installations. Participate in equipment upgrades, migrations, and network turn-up activities. Follow and maintain RMA processes for defective hardware and vendor replacements. Create and update technical documentation, operational procedures, and deployment records. Utilize internal tools and scripts to monitor, configure, and maintain network devices and servers. Escalate complex technical issues to senior engineering teams when necessary. Adhere to data center operational standards, safety procedures, and industry best practices. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field. 1-3 years of experience supporting enterprise networks, data centers, or IT infrastructure environments. Basic understanding of TCP/IP, DNS, DHCP, VLANs, routing, and switching concepts. Experience with network devices such as Cisco, Juniper, Arista, or similar platforms. Familiarity with Linux and Windows server environments. Understanding of structured cabling, fiber optics, and rack infrastructure. Knowledge of hardware installation, troubleshooting, and asset management processes. Strong problem-solving, communication, and documentation skills. Ability to work in a data center environment and lift equipment as required. Equal Opportunity Employer We are an Equal Opportunity Employer and value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic
11/13/2026
Full time
Job Description Job Description Job Title: Data Center Network Engineer Location: Henrico-VA / TX - Onsite Employment Type: W2 Experience Required: 1-3+Years Job Summary We are seeking a motivated and detail-oriented Data Center Network Engineer to join our Infrastructure Operations team. The ideal candidate will assist in deploying, configuring, maintaining, and troubleshooting network and server infrastructure across data centers and Point of Presence (POP) locations. This role offers an excellent opportunity to gain hands-on experience with enterprise networking, data center operations, infrastructure deployment, asset management, and network support in a fast-paced environment. Key Responsibilities Deploy, configure, and support network and server infrastructure in data centers and POP environments. Assist with installation, rack-and-stack activities, cabling, and hardware deployments. Create and maintain rack elevations, floor plans, wiring diagrams, and port mapping documentation. Monitor, troubleshoot, and resolve network and server hardware issues. Support asset inventory management and tracking of networking equipment. Coordinate with Network Engineering, Logistics, and third-party vendors during infrastructure deployments. Assist in calculating power, space, and cooling requirements for network equipment installations. Participate in equipment upgrades, migrations, and network turn-up activities. Follow and maintain RMA processes for defective hardware and vendor replacements. Create and update technical documentation, operational procedures, and deployment records. Utilize internal tools and scripts to monitor, configure, and maintain network devices and servers. Escalate complex technical issues to senior engineering teams when necessary. Adhere to data center operational standards, safety procedures, and industry best practices. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field. 1-3 years of experience supporting enterprise networks, data centers, or IT infrastructure environments. Basic understanding of TCP/IP, DNS, DHCP, VLANs, routing, and switching concepts. Experience with network devices such as Cisco, Juniper, Arista, or similar platforms. Familiarity with Linux and Windows server environments. Understanding of structured cabling, fiber optics, and rack infrastructure. Knowledge of hardware installation, troubleshooting, and asset management processes. Strong problem-solving, communication, and documentation skills. Ability to work in a data center environment and lift equipment as required. Equal Opportunity Employer We are an Equal Opportunity Employer and value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic
L3 Senior AV Travel Technician
DUNEDIN MS LLC Dallas, Texas
Job Description Job Description JOB DESCRIPTION Summary/Objective: The L3 Senior AV Technician will be an integral part our global field technician team, offering freedom and flexibility as well as a different working environment most days. Working across a number of different client sites you will use your engineering skills and technical knowledge to install and integrate video-conference and AV equipment, as well as completing preventative maintenance checks, diagnosis and repair. Essential Functions: Installation and configuration of a wide range of video conferencing (VC) and integrated audio and video equipment including Cisco, Zoom, Polycom, Digital signage, IPTV, SMART Board, projection, audio, room controllers and monitoring systems, Crestron, AMX, Extron, Kramer, ClearOne, Biamp Technical skills and understanding of VC solutions and IT network infrastructures Participate in full installation process encompassing everything from the soldering of cables / connectors to the integration of a full Crestron / AMX presentation boardroom with video conference kit. Ability to work on own or as part of an installation team Ability to complete all cabling installations requirements (soldering, crimp, cable pulls, terminations, etc.) Knowledge of video wall and controller options Understanding of rack building and wiring Code upload, configuration, fault finding and onsite diagnostics and technical checks Ability to follow cable schedules, risk and method statements and understand cabling diagrams Provide training and client support to users in the operation of VC and AV systems Conducting audits, writing reports, and completing delivery site surveys Working with and potential management of teams and schedules Engineering health and safety training (including risk assessments) and knowledge Competencies: Mature personality with the ability to work both on own initiative and in a team environment, often under pressure and to strict deadlines Excellent communication and organizational skills with the ability to priorities an often-conflicting workload Innovative, with the ability to implement problem solving initiatives Flexibility regarding working hours and willing to travel extensively High level of professionalism and customer awareness This role offers the opportunity to participate in on-going training and development to keep you up to date with the latest technologies in the Video Conferencing and AV market Supervisory Responsibility: Supervision of L1 and L2 Technicians and Team Lead responsibilities, including sign off. Work Environment: Varies depending on client site. Physical Demands: Physically fit, lifting required. Position Type/Expected Hours of Work: Project-based, 40 hours per week. Travel: Flexibility and the ability to travel is an essential part of this role. Required Education and Experience: Have a minimum of 7 years' experience in a similar position Technical knowledge and proven install experience of VC and AV solutions including (but not restricted to) Cisco, AMX, Creston, Microsoft, Zoom, Polycom Supervisory / Team Lead experience Preferred Education and Experience: Brand experience and qualifications in the following is desirable but not essential: digital media signage applications (Cisco, Samsung, Tripleplay, Signage Live, Appspace), Codian MCU, CTM, ClearOne, Extron, Lifesize, CTS Infocomm Qualified (CTS-I and CTS-D), AMX Qualified (CTS-I and CTS-D), Tandberg and Biamp qualified. Additional Eligibility Qualifications: Full clean driving license US Passport/Work Authorization/Clean Background Check/E-verify
11/06/2026
Full time
Job Description Job Description JOB DESCRIPTION Summary/Objective: The L3 Senior AV Technician will be an integral part our global field technician team, offering freedom and flexibility as well as a different working environment most days. Working across a number of different client sites you will use your engineering skills and technical knowledge to install and integrate video-conference and AV equipment, as well as completing preventative maintenance checks, diagnosis and repair. Essential Functions: Installation and configuration of a wide range of video conferencing (VC) and integrated audio and video equipment including Cisco, Zoom, Polycom, Digital signage, IPTV, SMART Board, projection, audio, room controllers and monitoring systems, Crestron, AMX, Extron, Kramer, ClearOne, Biamp Technical skills and understanding of VC solutions and IT network infrastructures Participate in full installation process encompassing everything from the soldering of cables / connectors to the integration of a full Crestron / AMX presentation boardroom with video conference kit. Ability to work on own or as part of an installation team Ability to complete all cabling installations requirements (soldering, crimp, cable pulls, terminations, etc.) Knowledge of video wall and controller options Understanding of rack building and wiring Code upload, configuration, fault finding and onsite diagnostics and technical checks Ability to follow cable schedules, risk and method statements and understand cabling diagrams Provide training and client support to users in the operation of VC and AV systems Conducting audits, writing reports, and completing delivery site surveys Working with and potential management of teams and schedules Engineering health and safety training (including risk assessments) and knowledge Competencies: Mature personality with the ability to work both on own initiative and in a team environment, often under pressure and to strict deadlines Excellent communication and organizational skills with the ability to priorities an often-conflicting workload Innovative, with the ability to implement problem solving initiatives Flexibility regarding working hours and willing to travel extensively High level of professionalism and customer awareness This role offers the opportunity to participate in on-going training and development to keep you up to date with the latest technologies in the Video Conferencing and AV market Supervisory Responsibility: Supervision of L1 and L2 Technicians and Team Lead responsibilities, including sign off. Work Environment: Varies depending on client site. Physical Demands: Physically fit, lifting required. Position Type/Expected Hours of Work: Project-based, 40 hours per week. Travel: Flexibility and the ability to travel is an essential part of this role. Required Education and Experience: Have a minimum of 7 years' experience in a similar position Technical knowledge and proven install experience of VC and AV solutions including (but not restricted to) Cisco, AMX, Creston, Microsoft, Zoom, Polycom Supervisory / Team Lead experience Preferred Education and Experience: Brand experience and qualifications in the following is desirable but not essential: digital media signage applications (Cisco, Samsung, Tripleplay, Signage Live, Appspace), Codian MCU, CTM, ClearOne, Extron, Lifesize, CTS Infocomm Qualified (CTS-I and CTS-D), AMX Qualified (CTS-I and CTS-D), Tandberg and Biamp qualified. Additional Eligibility Qualifications: Full clean driving license US Passport/Work Authorization/Clean Background Check/E-verify
Datacenter Technician
eJAmerica Springdale, Arkansas
Job Description Job Description Job title: Datacenter Technician. Location: Springdale, AR. Working Schedule : Monday through Thursday from 21:00 hrs to 07:00 hrs. Job Type: Full-time Job Description Hands & Feet Engineer to be part of an Infrastructure Delivery team and is responsible for the hands & feet technical support in the data center. The Provides support all operations and engineering team members who would need physical technical support in the data center for fixing an issue or working on a project. He would also be responsible for ensuring safety and security, vendor access control at data center. Description: • Responsible for timely execution of data center services such as remote hands, customer installations and service requests. • Act as primary technical and operational contact for data center customers - local point of escalation during emergency events and day to day operations. Develop knowledge of customer's core business and the business function of the customer's local datacenter operation. • Datacenter hardware technician, able to support data center operations & activities, able to lift servers & network devices which are heavy, racking, cabling, unracking etc in the datacenter, able to support most of the industry standard server, storage and network infrastructure from cisco hardware, Dell & IBM servers, able to support remote teams as hands & feet. • Execute all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs. • Supervises all vendor activity and installations, in coordination with internal and external teams, to ensure system design, installation and testing adhere to operational standards. Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation. • Manages all local customer installations, in coordination with local data center provider as well as engineering and operational teams • Colocation Operations to coordinate customer move-ins and turn-ups, including deployments, power circuit installations and connectivity requirements. • Oversees local installation, maintenance and repair of all network infrastructure supporting all Digital Realty and customer connectivity in coordination with internal IT and network personnel. • Develop, implement, and audit local standard operating procedures, sequence of operations and maintenance standards to be in compliance with Client's standards and industry best practices. • Supervise local change management processes including the review and approval of all Method of Procedures (MOPs) for maintenance and one-time/emergency repair events in coordination with onsite personnel, contractors, and customers. • Manage all maintenance and repair contracts to ensure compliance with maintenance standards and operational requirements. Confirm all vendors are qualified and adhere to Client's performance standards and scopes of work. • Manage technical and operational incidents at the property, including the implementation of emergency response procedures, resource coordination, customer communication, root-cause analysis and post event remediation. • Identify trends and analyze risks to articulate implications and impact to data center operations. Track operational metrics and other data to provide Senior Management oversight and control for both snapshot data and long-term trend analysis. • Identify process-based improvements that generate operational and financial efficiencies including the development and presentation of the business case. Company Description We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services. Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data. Company Description We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services. Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.
11/06/2026
Full time
Job Description Job Description Job title: Datacenter Technician. Location: Springdale, AR. Working Schedule : Monday through Thursday from 21:00 hrs to 07:00 hrs. Job Type: Full-time Job Description Hands & Feet Engineer to be part of an Infrastructure Delivery team and is responsible for the hands & feet technical support in the data center. The Provides support all operations and engineering team members who would need physical technical support in the data center for fixing an issue or working on a project. He would also be responsible for ensuring safety and security, vendor access control at data center. Description: • Responsible for timely execution of data center services such as remote hands, customer installations and service requests. • Act as primary technical and operational contact for data center customers - local point of escalation during emergency events and day to day operations. Develop knowledge of customer's core business and the business function of the customer's local datacenter operation. • Datacenter hardware technician, able to support data center operations & activities, able to lift servers & network devices which are heavy, racking, cabling, unracking etc in the datacenter, able to support most of the industry standard server, storage and network infrastructure from cisco hardware, Dell & IBM servers, able to support remote teams as hands & feet. • Execute all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs. • Supervises all vendor activity and installations, in coordination with internal and external teams, to ensure system design, installation and testing adhere to operational standards. Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation. • Manages all local customer installations, in coordination with local data center provider as well as engineering and operational teams • Colocation Operations to coordinate customer move-ins and turn-ups, including deployments, power circuit installations and connectivity requirements. • Oversees local installation, maintenance and repair of all network infrastructure supporting all Digital Realty and customer connectivity in coordination with internal IT and network personnel. • Develop, implement, and audit local standard operating procedures, sequence of operations and maintenance standards to be in compliance with Client's standards and industry best practices. • Supervise local change management processes including the review and approval of all Method of Procedures (MOPs) for maintenance and one-time/emergency repair events in coordination with onsite personnel, contractors, and customers. • Manage all maintenance and repair contracts to ensure compliance with maintenance standards and operational requirements. Confirm all vendors are qualified and adhere to Client's performance standards and scopes of work. • Manage technical and operational incidents at the property, including the implementation of emergency response procedures, resource coordination, customer communication, root-cause analysis and post event remediation. • Identify trends and analyze risks to articulate implications and impact to data center operations. Track operational metrics and other data to provide Senior Management oversight and control for both snapshot data and long-term trend analysis. • Identify process-based improvements that generate operational and financial efficiencies including the development and presentation of the business case. Company Description We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services. Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data. Company Description We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services. Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.
Datacenter Technician (Top Secret clearance)
Edgewater Federal Solutions, Inc. Pocatello, Idaho
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Pocatello, ID. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance. Must be willing to sit for a CI Poly after being hired. Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Proficiency in ability to generate interpret wiring and cabling diagrams in Visio and CADD. Proficiency in Microsoft Office (Project, Excel, Word, etc.). Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements. Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications. Manage (i.e., stock, store, issue), control, document, sustain, and maintain expendable and non-expendable parts and tools and cable inventories of FBI and vendor equipment. Perform IT and system hardware maintenance and IT or system equipment replacement services in response to requested maintenance. Keep Data Center infrastructure and IT equipment in operating condition consistent with OEM requirements, performing corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
11/06/2026
Full time
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Pocatello, ID. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance. Must be willing to sit for a CI Poly after being hired. Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Proficiency in ability to generate interpret wiring and cabling diagrams in Visio and CADD. Proficiency in Microsoft Office (Project, Excel, Word, etc.). Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements. Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications. Manage (i.e., stock, store, issue), control, document, sustain, and maintain expendable and non-expendable parts and tools and cable inventories of FBI and vendor equipment. Perform IT and system hardware maintenance and IT or system equipment replacement services in response to requested maintenance. Keep Data Center infrastructure and IT equipment in operating condition consistent with OEM requirements, performing corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
Data Center Technician
TECHOAUTH SOLUTIONS LLC Glen Allen, Virginia
Job Description Job Description Job Title: Data Center Network Engineer Location: Henrico-VA / TX - Onsite Employment Type: W2 Experience Required: 1-3+Years Job Summary We are seeking a motivated and detail-oriented Data Center Network Engineer to join our Infrastructure Operations team. The ideal candidate will assist in deploying, configuring, maintaining, and troubleshooting network and server infrastructure across data centers and Point of Presence (POP) locations. This role offers an excellent opportunity to gain hands-on experience with enterprise networking, data center operations, infrastructure deployment, asset management, and network support in a fast-paced environment. Key Responsibilities Deploy, configure, and support network and server infrastructure in data centers and POP environments. Assist with installation, rack-and-stack activities, cabling, and hardware deployments. Create and maintain rack elevations, floor plans, wiring diagrams, and port mapping documentation. Monitor, troubleshoot, and resolve network and server hardware issues. Support asset inventory management and tracking of networking equipment. Coordinate with Network Engineering, Logistics, and third-party vendors during infrastructure deployments. Assist in calculating power, space, and cooling requirements for network equipment installations. Participate in equipment upgrades, migrations, and network turn-up activities. Follow and maintain RMA processes for defective hardware and vendor replacements. Create and update technical documentation, operational procedures, and deployment records. Utilize internal tools and scripts to monitor, configure, and maintain network devices and servers. Escalate complex technical issues to senior engineering teams when necessary. Adhere to data center operational standards, safety procedures, and industry best practices. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field. 1-3 years of experience supporting enterprise networks, data centers, or IT infrastructure environments. Basic understanding of TCP/IP, DNS, DHCP, VLANs, routing, and switching concepts. Experience with network devices such as Cisco, Juniper, Arista, or similar platforms. Familiarity with Linux and Windows server environments. Understanding of structured cabling, fiber optics, and rack infrastructure. Knowledge of hardware installation, troubleshooting, and asset management processes. Strong problem-solving, communication, and documentation skills. Ability to work in a data center environment and lift equipment as required. Equal Opportunity Employer We are an Equal Opportunity Employer and value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic
11/06/2026
Full time
Job Description Job Description Job Title: Data Center Network Engineer Location: Henrico-VA / TX - Onsite Employment Type: W2 Experience Required: 1-3+Years Job Summary We are seeking a motivated and detail-oriented Data Center Network Engineer to join our Infrastructure Operations team. The ideal candidate will assist in deploying, configuring, maintaining, and troubleshooting network and server infrastructure across data centers and Point of Presence (POP) locations. This role offers an excellent opportunity to gain hands-on experience with enterprise networking, data center operations, infrastructure deployment, asset management, and network support in a fast-paced environment. Key Responsibilities Deploy, configure, and support network and server infrastructure in data centers and POP environments. Assist with installation, rack-and-stack activities, cabling, and hardware deployments. Create and maintain rack elevations, floor plans, wiring diagrams, and port mapping documentation. Monitor, troubleshoot, and resolve network and server hardware issues. Support asset inventory management and tracking of networking equipment. Coordinate with Network Engineering, Logistics, and third-party vendors during infrastructure deployments. Assist in calculating power, space, and cooling requirements for network equipment installations. Participate in equipment upgrades, migrations, and network turn-up activities. Follow and maintain RMA processes for defective hardware and vendor replacements. Create and update technical documentation, operational procedures, and deployment records. Utilize internal tools and scripts to monitor, configure, and maintain network devices and servers. Escalate complex technical issues to senior engineering teams when necessary. Adhere to data center operational standards, safety procedures, and industry best practices. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field. 1-3 years of experience supporting enterprise networks, data centers, or IT infrastructure environments. Basic understanding of TCP/IP, DNS, DHCP, VLANs, routing, and switching concepts. Experience with network devices such as Cisco, Juniper, Arista, or similar platforms. Familiarity with Linux and Windows server environments. Understanding of structured cabling, fiber optics, and rack infrastructure. Knowledge of hardware installation, troubleshooting, and asset management processes. Strong problem-solving, communication, and documentation skills. Ability to work in a data center environment and lift equipment as required. Equal Opportunity Employer We are an Equal Opportunity Employer and value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic
Data Center Technician: 26-00209
Platinum Resource Group Alviso, California
Job Description Job Description DATA CENTER TECHNICIAN Location; Santa Clara, CA JOB DESCRIPTION The Data Center Technician is responsible for supporting the day-to-day physical operations of Multi-Business Engineering (MBE) product labs in Santa Clara. This role focuses on hardware installation and removal, rack-and-stack activities, inventory control, shipping and receiving, equipment handling, and maintaining a clean, safe, and organized lab environment. The technician will work closely with engineering, IT infrastructure, logistics, and facilities teams to ensure that lab equipment is properly received, tracked, deployed, stored, relocated, and shipped as required. The ideal candidate is hands-on, detail-oriented, and capable of managing physical lab operations efficiently in a fast-paced engineering environment. KEY RESPONSIBILITIES Racking and Stacking Rack and un-rack servers, network switches, storage devices, and other lab equipment. Install rack rails, mounting brackets, shelves, and related hardware. Perform physical installation and removal of equipment according to provided instructions and rack layouts. Connect and organize power cables, Ethernet cables, and fiber-optic cables as required. Assist with server relocations, rack reorganization, and lab hardware deployments. Inventory and Asset Management Maintain accurate inventory records for servers, switches, components, cables, and other lab equipment. Record equipment details, including asset tags, serial numbers, model numbers, quantities, and locations. Shipping and Receiving Receive incoming hardware shipments and verify items against purchase orders, packing slips, and delivery documentation. Inspect incoming equipment for visible damage and report discrepancies or missing items. Unpack, label, and register received hardware in the inventory system. Prepare servers, components, and other equipment for shipment, return, or relocation. Lab Cleanliness and Organization Maintain a clean, orderly, and safe engineering lab environment. Keep racks, workbenches, storage shelves, and equipment staging areas organized. Perform routine lab housekeeping, including removing packaging materials and disposing of waste according to lab procedures. Hardware Handling and General Lab Support Assist with hardware deployments, equipment relocations, and lab setup activities. Perform visual inspections of servers, boards, cables, and hardware components. Assist engineering teams with staging and organizing equipment for testing and validation. Work independently on assigned tasks and coordinate with cross-functional teams to complete requests on time. QUALIFICATIONS Education High school diploma or equivalent required. Associate's or Bachelor's degree in Information Technology, Electronics, or a related technical field preferred. Required Skills and Experience Hands-on experience installing, mounting, and removing servers, switches, and other hardware in equipment racks (racking and stacking). Experience tracking server hardware, components, cables, and lab assets while maintaining accurate inventory records. Experience with receiving, inspecting, documenting, labeling, packing, and shipping hardware and equipment. Ability to maintain a clean, organized, and safe lab environment, including proper cable management and equipment organization. Ability to safely handle IT equipment, follow established procedures, and coordinate effectively with engineering, logistics, and facilities teams. Technical Knowledge and Proficiencies Familiarity with server racks, rack rails, mounting hardware, and cable management accessories. Knowledge of servers, switches, storage devices, and other data center equipment. Experience using barcode scanners, asset tags, and inventory tracking systems. Familiarity with inventory management tools, spreadsheets, and asset management platforms such as GLPI. Knowledge of shipping and receiving documentation and package tracking systems. Basic understanding of Ethernet, fiber-optic, and power cables, as well as rack power distribution units (PDUs). Basic knowledge of server hardware components, including CPUs, memory, storage drives, and power supplies. Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses. Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses.
11/06/2026
Full time
Job Description Job Description DATA CENTER TECHNICIAN Location; Santa Clara, CA JOB DESCRIPTION The Data Center Technician is responsible for supporting the day-to-day physical operations of Multi-Business Engineering (MBE) product labs in Santa Clara. This role focuses on hardware installation and removal, rack-and-stack activities, inventory control, shipping and receiving, equipment handling, and maintaining a clean, safe, and organized lab environment. The technician will work closely with engineering, IT infrastructure, logistics, and facilities teams to ensure that lab equipment is properly received, tracked, deployed, stored, relocated, and shipped as required. The ideal candidate is hands-on, detail-oriented, and capable of managing physical lab operations efficiently in a fast-paced engineering environment. KEY RESPONSIBILITIES Racking and Stacking Rack and un-rack servers, network switches, storage devices, and other lab equipment. Install rack rails, mounting brackets, shelves, and related hardware. Perform physical installation and removal of equipment according to provided instructions and rack layouts. Connect and organize power cables, Ethernet cables, and fiber-optic cables as required. Assist with server relocations, rack reorganization, and lab hardware deployments. Inventory and Asset Management Maintain accurate inventory records for servers, switches, components, cables, and other lab equipment. Record equipment details, including asset tags, serial numbers, model numbers, quantities, and locations. Shipping and Receiving Receive incoming hardware shipments and verify items against purchase orders, packing slips, and delivery documentation. Inspect incoming equipment for visible damage and report discrepancies or missing items. Unpack, label, and register received hardware in the inventory system. Prepare servers, components, and other equipment for shipment, return, or relocation. Lab Cleanliness and Organization Maintain a clean, orderly, and safe engineering lab environment. Keep racks, workbenches, storage shelves, and equipment staging areas organized. Perform routine lab housekeeping, including removing packaging materials and disposing of waste according to lab procedures. Hardware Handling and General Lab Support Assist with hardware deployments, equipment relocations, and lab setup activities. Perform visual inspections of servers, boards, cables, and hardware components. Assist engineering teams with staging and organizing equipment for testing and validation. Work independently on assigned tasks and coordinate with cross-functional teams to complete requests on time. QUALIFICATIONS Education High school diploma or equivalent required. Associate's or Bachelor's degree in Information Technology, Electronics, or a related technical field preferred. Required Skills and Experience Hands-on experience installing, mounting, and removing servers, switches, and other hardware in equipment racks (racking and stacking). Experience tracking server hardware, components, cables, and lab assets while maintaining accurate inventory records. Experience with receiving, inspecting, documenting, labeling, packing, and shipping hardware and equipment. Ability to maintain a clean, organized, and safe lab environment, including proper cable management and equipment organization. Ability to safely handle IT equipment, follow established procedures, and coordinate effectively with engineering, logistics, and facilities teams. Technical Knowledge and Proficiencies Familiarity with server racks, rack rails, mounting hardware, and cable management accessories. Knowledge of servers, switches, storage devices, and other data center equipment. Experience using barcode scanners, asset tags, and inventory tracking systems. Familiarity with inventory management tools, spreadsheets, and asset management platforms such as GLPI. Knowledge of shipping and receiving documentation and package tracking systems. Basic understanding of Ethernet, fiber-optic, and power cables, as well as rack power distribution units (PDUs). Basic knowledge of server hardware components, including CPUs, memory, storage drives, and power supplies. Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses. Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses.
Data Center Technician
The Archetype Strategy Ashburn, Virginia
Job Description Job Description Location: Ashburn, VA Employment Type: Contract Shift: Day / Night / Rotating (24/7 environment) About the Role We are seeking a reliable and detail-oriented Data Center Technician to support operations at our Ashburn, VA facility. This role is responsible for installing, maintaining, and troubleshooting server and network hardware in a high-availability, mission-critical environment. The ideal candidate thrives in a fast-paced setting and is committed to operational excellence and uptime. Key Responsibilities Rack, stack, and cable servers, network devices, and storage equipment Perform hardware installations, upgrades, and replacements (RAM, HDD/SSD, PSUs, NICs) Troubleshoot and resolve hardware, connectivity, and power issues Run, label, and manage structured cabling (copper & fiber) Monitor system alerts and respond to incidents per SLA requirements Maintain accurate documentation of installations, asset tracking, and ticket updates Perform routine inspections of power and cooling infrastructure Follow security, safety, and compliance protocols Coordinate with network engineers, system administrators, and facilities teams Required Qualifications 1-3+ years of experience in a data center or IT support environment Basic knowledge of servers, networking fundamentals (TCP/IP), and hardware components Experience with structured cabling standards Ability to lift 50 lbs and work in hot/cold aisle environments Familiarity with ticketing systems and asset management tools Strong troubleshooting and problem-solving skills Ability to work shifts, including nights and weekends Preferred Qualifications CompTIA A+, Network+, or similar certification Experience with remote hands support Familiarity with enterprise hardware (Dell, HPE, Cisco, etc.) Understanding of data center power systems (PDUs, UPS, generators) Experience working in high-density or hyperscale environments Work Environment 24/7/365 mission-critical facility Fast-paced, SLA-driven environment On-site role (not remote) May require background check and security clearance depending on client requirements Powered by JazzHR 1PadRccNLI
09/30/2026
Full time
Job Description Job Description Location: Ashburn, VA Employment Type: Contract Shift: Day / Night / Rotating (24/7 environment) About the Role We are seeking a reliable and detail-oriented Data Center Technician to support operations at our Ashburn, VA facility. This role is responsible for installing, maintaining, and troubleshooting server and network hardware in a high-availability, mission-critical environment. The ideal candidate thrives in a fast-paced setting and is committed to operational excellence and uptime. Key Responsibilities Rack, stack, and cable servers, network devices, and storage equipment Perform hardware installations, upgrades, and replacements (RAM, HDD/SSD, PSUs, NICs) Troubleshoot and resolve hardware, connectivity, and power issues Run, label, and manage structured cabling (copper & fiber) Monitor system alerts and respond to incidents per SLA requirements Maintain accurate documentation of installations, asset tracking, and ticket updates Perform routine inspections of power and cooling infrastructure Follow security, safety, and compliance protocols Coordinate with network engineers, system administrators, and facilities teams Required Qualifications 1-3+ years of experience in a data center or IT support environment Basic knowledge of servers, networking fundamentals (TCP/IP), and hardware components Experience with structured cabling standards Ability to lift 50 lbs and work in hot/cold aisle environments Familiarity with ticketing systems and asset management tools Strong troubleshooting and problem-solving skills Ability to work shifts, including nights and weekends Preferred Qualifications CompTIA A+, Network+, or similar certification Experience with remote hands support Familiarity with enterprise hardware (Dell, HPE, Cisco, etc.) Understanding of data center power systems (PDUs, UPS, generators) Experience working in high-density or hyperscale environments Work Environment 24/7/365 mission-critical facility Fast-paced, SLA-driven environment On-site role (not remote) May require background check and security clearance depending on client requirements Powered by JazzHR 1PadRccNLI
Tier 2 Escalation Technician
Simpatico Systems, LLC The Colony, Texas
Job Description Job Description Simpatico Systems is a team of engineers who align our goals with our customers' organizational objectives, delivering IT, cybersecurity, cloud, networking, and low-voltage solutions. We design systems that are simple, effective, affordable, and results-driven. We take the time to understand each client's business needs and provide customized technology solutions that drive success. Most importantly: We enjoy solving complex technology challenges and building lasting relationships with our customers. Simpatico Systems was formed in 2013 through the merger of Ironfish Technologies and Business Audio Environments (BAE). With more than 40 years of combined experience delivering exceptional service, our team is dedicated to innovation, growth, and customer success. As we continue expanding into new markets, we are seeking talented professionals who are passionate about technology and thrive in a fast-paced MSP environment. Our Opportunity The Tier 2 Escalation Technician serves as a senior technical resource within the Operations Team, handling advanced support issues escalated from the helpdesk. This role requires a highly experienced IT professional with strong networking expertise, extensive troubleshooting capabilities, and previous Managed Service Provider (MSP) experience. You will work directly with clients, vendors, and internal engineering teams to diagnose and resolve complex infrastructure, server, cloud, security, and networking issues while helping drive continuous improvement across the service desk. What You'll Do Act as the primary escalation point for the helpdesk Troubleshoot and resolve advanced networking, server, workstation, and cloud-related issues Manage incidents from escalation through resolution while maintaining exceptional customer communication Support Microsoft 365, Azure, Windows Server, Active Directory, and virtualization platforms Diagnose and resolve VPN, firewall, switching, routing, DNS, DHCP, and wireless networking issues Perform root cause analysis and identify recurring issues to improve service delivery Assist with infrastructure projects, migrations, and upgrades Provide onsite and remote support for SMB and enterprise clients Create and maintain technical documentation, SOPs, and knowledge base articles Mentor and train helpdesk technicians on troubleshooting methodology and best practices Collaborate with engineers and project teams on complex technical issues Participate in on-call rotation as required Required Qualifications 5+ years of IT support experience 3+ years working in a Managed Service Provider (MSP) environment Strong understanding of networking fundamentals, including: TCP/IP VLANs Routing and Switching Wireless Networking DNS DHCP VPN Technologies Firewall Management Advanced troubleshooting skills across Windows environments Experience supporting Microsoft 365 and Exchange Online Strong knowledge of Active Directory, Group Policy, and Azure AD/Entra ID Experience with virtualization technologies such as VMware and Hyper-V Ability to troubleshoot complex technical issues independently Exceptional verbal and written communication skills Proven ability to manage multiple priorities in a fast-paced environment Strong customer service and client relationship skills Valid driver's license and reliable transportation Preferred Qualifications Microsoft Certifications (MS-102, AZ-104, AZ-700, AZ-802, MD-102, etc.) CompTIA Network+, Security+, or equivalent certifications Unifi,Fortinet, Cisco, or Meraki experience ConnectWise Manage and Automate experience Experience supporting enterprise networking environments ITIL Foundations certification Cybersecurity experience and knowledge of security best practices Experience with backup and disaster recovery solutions What You'll Get Competitive salary based on experience Performance-based bonus opportunities Comprehensive medical, dental, and vision benefits Paid time off and holidays Company-sponsored training and certification reimbursement Career advancement opportunities Collaborative and team-oriented culture Opportunity to work with cutting-edge technologies and a diverse client base Job Type Full-Time Schedule Monday through Friday On-call rotation required Occasional after-hours maintenance support Salary Range $65,000 - $85,000+ DOE Why Join Simpatico Systems? We're looking for a seasoned technical professional who enjoys solving difficult problems, mentoring others, and delivering exceptional service. If you thrive in an MSP environment, enjoy networking and infrastructure technologies, and want a clear path toward engineering or leadership roles, we'd love to talk with you.
09/30/2026
Full time
Job Description Job Description Simpatico Systems is a team of engineers who align our goals with our customers' organizational objectives, delivering IT, cybersecurity, cloud, networking, and low-voltage solutions. We design systems that are simple, effective, affordable, and results-driven. We take the time to understand each client's business needs and provide customized technology solutions that drive success. Most importantly: We enjoy solving complex technology challenges and building lasting relationships with our customers. Simpatico Systems was formed in 2013 through the merger of Ironfish Technologies and Business Audio Environments (BAE). With more than 40 years of combined experience delivering exceptional service, our team is dedicated to innovation, growth, and customer success. As we continue expanding into new markets, we are seeking talented professionals who are passionate about technology and thrive in a fast-paced MSP environment. Our Opportunity The Tier 2 Escalation Technician serves as a senior technical resource within the Operations Team, handling advanced support issues escalated from the helpdesk. This role requires a highly experienced IT professional with strong networking expertise, extensive troubleshooting capabilities, and previous Managed Service Provider (MSP) experience. You will work directly with clients, vendors, and internal engineering teams to diagnose and resolve complex infrastructure, server, cloud, security, and networking issues while helping drive continuous improvement across the service desk. What You'll Do Act as the primary escalation point for the helpdesk Troubleshoot and resolve advanced networking, server, workstation, and cloud-related issues Manage incidents from escalation through resolution while maintaining exceptional customer communication Support Microsoft 365, Azure, Windows Server, Active Directory, and virtualization platforms Diagnose and resolve VPN, firewall, switching, routing, DNS, DHCP, and wireless networking issues Perform root cause analysis and identify recurring issues to improve service delivery Assist with infrastructure projects, migrations, and upgrades Provide onsite and remote support for SMB and enterprise clients Create and maintain technical documentation, SOPs, and knowledge base articles Mentor and train helpdesk technicians on troubleshooting methodology and best practices Collaborate with engineers and project teams on complex technical issues Participate in on-call rotation as required Required Qualifications 5+ years of IT support experience 3+ years working in a Managed Service Provider (MSP) environment Strong understanding of networking fundamentals, including: TCP/IP VLANs Routing and Switching Wireless Networking DNS DHCP VPN Technologies Firewall Management Advanced troubleshooting skills across Windows environments Experience supporting Microsoft 365 and Exchange Online Strong knowledge of Active Directory, Group Policy, and Azure AD/Entra ID Experience with virtualization technologies such as VMware and Hyper-V Ability to troubleshoot complex technical issues independently Exceptional verbal and written communication skills Proven ability to manage multiple priorities in a fast-paced environment Strong customer service and client relationship skills Valid driver's license and reliable transportation Preferred Qualifications Microsoft Certifications (MS-102, AZ-104, AZ-700, AZ-802, MD-102, etc.) CompTIA Network+, Security+, or equivalent certifications Unifi,Fortinet, Cisco, or Meraki experience ConnectWise Manage and Automate experience Experience supporting enterprise networking environments ITIL Foundations certification Cybersecurity experience and knowledge of security best practices Experience with backup and disaster recovery solutions What You'll Get Competitive salary based on experience Performance-based bonus opportunities Comprehensive medical, dental, and vision benefits Paid time off and holidays Company-sponsored training and certification reimbursement Career advancement opportunities Collaborative and team-oriented culture Opportunity to work with cutting-edge technologies and a diverse client base Job Type Full-Time Schedule Monday through Friday On-call rotation required Occasional after-hours maintenance support Salary Range $65,000 - $85,000+ DOE Why Join Simpatico Systems? We're looking for a seasoned technical professional who enjoys solving difficult problems, mentoring others, and delivering exceptional service. If you thrive in an MSP environment, enjoy networking and infrastructure technologies, and want a clear path toward engineering or leadership roles, we'd love to talk with you.
Datacenter Technician (Top Secret clearance)
Edgewater Federal Solutions, Inc. Pocatello, Idaho
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Pocatello, ID. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance. Must be willing to sit for a CI Poly after being hired. Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Proficiency in ability to generate interpret wiring and cabling diagrams in Visio and CADD. Proficiency in Microsoft Office (Project, Excel, Word, etc.). Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements. Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications. Manage (i.e., stock, store, issue), control, document, sustain, and maintain expendable and non-expendable parts and tools and cable inventories of FBI and vendor equipment. Perform IT and system hardware maintenance and IT or system equipment replacement services in response to requested maintenance. Keep Data Center infrastructure and IT equipment in operating condition consistent with OEM requirements, performing corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
09/29/2026
Full time
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Pocatello, ID. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance. Must be willing to sit for a CI Poly after being hired. Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Proficiency in ability to generate interpret wiring and cabling diagrams in Visio and CADD. Proficiency in Microsoft Office (Project, Excel, Word, etc.). Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements. Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications. Manage (i.e., stock, store, issue), control, document, sustain, and maintain expendable and non-expendable parts and tools and cable inventories of FBI and vendor equipment. Perform IT and system hardware maintenance and IT or system equipment replacement services in response to requested maintenance. Keep Data Center infrastructure and IT equipment in operating condition consistent with OEM requirements, performing corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
Datacenter Technician (Top Secret clearance)
Edgewater Federal Solutions, Inc. Pocatello, Idaho
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Pocatello, ID. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance. Must be willing to sit for a CI Poly after being hired. Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Proficiency in ability to generate interpret wiring and cabling diagrams in Visio and CADD. Proficiency in Microsoft Office (Project, Excel, Word, etc.). Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements. Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications. Manage (i.e., stock, store, issue), control, document, sustain, and maintain expendable and non-expendable parts and tools and cable inventories of FBI and vendor equipment. Perform IT and system hardware maintenance and IT or system equipment replacement services in response to requested maintenance. Keep Data Center infrastructure and IT equipment in operating condition consistent with OEM requirements, performing corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
09/29/2026
Full time
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Pocatello, ID. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance. Must be willing to sit for a CI Poly after being hired. Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Proficiency in ability to generate interpret wiring and cabling diagrams in Visio and CADD. Proficiency in Microsoft Office (Project, Excel, Word, etc.). Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements. Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications. Manage (i.e., stock, store, issue), control, document, sustain, and maintain expendable and non-expendable parts and tools and cable inventories of FBI and vendor equipment. Perform IT and system hardware maintenance and IT or system equipment replacement services in response to requested maintenance. Keep Data Center infrastructure and IT equipment in operating condition consistent with OEM requirements, performing corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.

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