170 jobs found

Job Description We're Hiring - IT Support Engineer Location: Chicago, IL (Hybrid) Phillip Capital Inc., located in Chicago, is dually registered with the SEC/FINRA as a self-clearing broker dealer and the Commodity Futures Trading Commission (CFTC) as a registered Futures Commission Merchant (FCM) serving professional traders and institutions with customized clearing, custody and global market access solutions. We provide an environment where you can grow your skills and make meaningful, visible contributions to your team and the broader organization. Our culture is built on integrity, accountability, open communication, and continuous improvement, with a focus on building for the long term. Our office, located in the iconic Board of Trade Building, offers convenient access to Metra and CTA lines and is steps away from restaurants, parks, shopping, and cultural institutions. Building amenities include an onsite gym, indoor bicycle parking, a game room, and a rooftop deck with exceptional views. We are seeking a reliable and detail-oriented IT Support Engineer to provide daily technical support across the organization. This role involves troubleshooting hardware, software, network, and system issues, ensuring minimal disruption to business operations. You will serve as the first point of contact for IT-related queries and play a key role in keeping our users productive. Key Responsibilities Respond promptly to IT support requests via ticketing system, email, or in person. Troubleshoot and resolve hardware and software issues (Windows/macOS, printers, mobile devices). Provide support for Microsoft 365 (Outlook, Teams, SharePoint, and OneDrive) and other approved business and AI tools. Manage accounts, group access, password resets, and user lifecycles in Active Directory and Microsoft Entra ID. Use tools such as Intune, Jamf, TeamViewer, or BeyondTrust for device management, software deployment, patching, and remote support. Maintain IT asset inventory and assist in hardware lifecycle management. Set up and maintain conference room and audiovisual equipment. Support basic network troubleshooting (Wi-Fi, LAN, VPN). Ensure regular data backups and assist in data recovery when required. Document solutions, update knowledge base articles, and identify recurring issues or process improvements. Escalate complex issues to higher-level IT staff or vendors. Ensure compliance with company IT policies and security protocols. Qualifications Associate's or Bachelor's degree in Information Technology or a related field. 1-3 years of experience in IT support or help desk environment. Proficient with Windows, macOS, Microsoft 365 and standard business applications. Understanding of computer hardware, networks, and security basics. Experience managing accounts, groups, password resets, and user lifecycles in Active Directory and Microsoft Entra ID (formerly Azure AD). Working knowledge of TCP/IP, DHCP, DNS, Wi-Fi, LAN, and VPN troubleshooting. Experience with Intune, Jamf, or SCCM/Configuration Manager. Familiarity with Windows Autopilot or MDT is a plus. Ability to follow and reinforce AI-use policies, identify data-protection risks, and escalate concerns. Experience with Active Directory and user/group management preferred. Familiarity with remote support tools (e.g., TeamViewer, AnyDesk) preferred. Knowledge of ticketing systems like Jira or Zendesk preferred. Basic scripting (PowerShell, Bash) is a plus. Strong customer service, communication and problem-solving skills. Ability to prioritize tasks and work independently or in a team. To be considered for this position, please apply via LinkedIn or submit a resume directly to with "IT Support Engineer" in the subject line. Phillip Capital Inc. will not consider candidates sent by recruiters for this position.

Job Description Role: Executive Deskside Support Engineer, End User Computing / Workplace Services Location - Des Moines, IA (no remote option) - Onsite Job Key Responsibilities Executive & VIP Support Provide dedicated deskside and remote technical support for executives and designated VIP users. Deliver a white-glove support experience , ensuring issues are handled with urgency, professionalism, and minimal disruption. Take end-to-end ownership of executive incidents and service requests through resolution. Provide proactive technical assistance before critical meetings, executive presentations, and leadership events. Coordinate with infrastructure, network, security, application, collaboration, and vendor teams when issues require escalation. Maintain clear communication with executive users throughout incident resolution. Ensure appropriate follow-up after resolution to confirm services are functioning as expected. Desktop & Endpoint Support Provide advanced troubleshooting and support for: Windows 10/11 laptops and desktops Microsoft Surface and other enterprise endpoint devices Hardware and peripheral issues Docking stations and monitors Printers and scanners Headsets, webcams, keyboards, and other peripherals Device performance and operating system issues Software installation and troubleshooting Device replacement, refresh, and migration activities Support device provisioning, configuration, diagnostics, repair coordination, and replacement as required. Microsoft 365 Support Provide advanced user support for: Microsoft Outlook Microsoft Teams OneDrive for Business SharePoint Online Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Edge Troubleshoot issues involving Outlook profiles, mailbox access, Teams meetings, OneDrive synchronization, Microsoft 365 applications, authentication, and related end-user services. Mobile Device Support Support executive smartphones and tablets, including iPhone, iPad, and enterprise-supported Android devices. Troubleshoot corporate email, Microsoft Teams, authentication, certificates, Wi-Fi, and other approved business applications. Support device enrollment and mobile device management processes. Assist with device replacements, upgrades, and migrations. Coordinate with mobility and security teams for complex mobile-device issues. Executive Meeting & Conference Room Support Provide proactive support for executive meetings, leadership sessions, and critical presentations. Validate conference room technology before high-profile meetings where required. Troubleshoot Microsoft Teams meeting connectivity, audio, video, displays, cameras, microphones, and presentation-sharing issues. Provide rapid onsite intervention for executive meeting-room issues. Coordinate with AV and collaboration teams for advanced conference-room incidents. Identity, Access & Connectivity Troubleshoot common end-user issues involving: Microsoft Entra ID authentication Multi-factor authentication Windows login VPN connectivity Corporate Wi-Fi Wired network connectivity Password and account-related issues Remote-access services Work with identity, networking, and security teams when advanced troubleshooting or privileged changes are required. Incident & Service Management Create, update, and manage executive support tickets in the organization's ITSM platform. Maintain accurate troubleshooting notes and resolution details. Ensure executive incidents receive appropriate prioritization under established ITSM procedures. Escalate high-impact or recurring issues to appropriate technical teams. Participate in Major Incident Management when executive services are impacted. Identify recurring executive support issues and recommend permanent corrective actions. Maintain executive-support knowledge articles, SOPs, and troubleshooting documentation. Executive Onboarding & Offboarding Provide technology support for executive onboarding, transfers, and departures, including: Laptop and endpoint preparation Mobile device setup Microsoft 365 configuration Access validation Peripheral and workspace setup Conference and collaboration tool readiness Coordinate across relevant teams to ensure executive technology is operational when required. Security & Confidentiality Maintain strict confidentiality when handling executive devices, data, communications, and support requests. Follow organizational cybersecurity, privacy, and data-handling policies. Ensure devices remain compliant with endpoint-security requirements. Immediately escalate suspected security incidents through established security procedures. Maintain appropriate chain of custody and handling procedures for executive equipment where applicable. Required Technical Skills End-User Computing Windows 10/11 Microsoft Surface and enterprise laptop/desktop hardware Device drivers and peripherals Printing and scanning Remote desktop/support tools Endpoint troubleshooting Microsoft 365 Outlook Teams OneDrive SharePoint Word Excel PowerPoint Endpoint Management Hands-on experience with technologies such as: Microsoft Intune Microsoft Configuration Manager Windows Autopilot Enterprise endpoint security tools Mobility iOS/iPhone/iPad Android Mobile Device Management Corporate email and Teams configuration Mobile authentication and connectivity troubleshooting Networking Working knowledge of: TCP/IP DNS DHCP VPN Wi-Fi LAN connectivity Network troubleshooting fundamentals Identity & Security Working knowledge of: Microsoft Entra ID Multi-factor authentication Windows authentication BitLocker Endpoint security fundamentals Executive Support Competencies The candidate must demonstrate: Excellent customer-service orientation Executive presence and professional communication Ability to remain calm during urgent or high-pressure situations Strong sense of ownership and accountability Excellent troubleshooting and analytical skills Ability to communicate technical issues clearly to non-technical executives Strong prioritization and time-management skills High level of discretion and confidentiality Ability to coordinate rapidly across multiple technology teams Strong attention to detail Proactive rather than purely reactive support mindset Preferred Qualifications 5-8+ years of enterprise deskside/EUC support experience. Demonstrated experience supporting C-suite, senior executives, or VIP users. Experience in a large enterprise or managed-services environment. Experience supporting executive meetings and conference-room technology. Hands-on experience with Microsoft 365, Windows, Intune, and enterprise endpoint technologies. Experience with ServiceNow, ManageEngine ServiceDesk Plus, or a comparable ITSM platform. Relevant Microsoft endpoint or Microsoft 365 certifications are preferred. ITIL Foundation certification is an advantage. Success Measures Performance in this role should focus on: Executive user experience and satisfaction Responsiveness to priority incidents End-to-end ticket ownership Incident restoration and resolution Repeat-incident reduction Meeting and event technology readiness Accurate ticket documentation Successful executive onboarding/device refresh Compliance with security and ITSM processes

Job Description Technical Program Manager Hybrid - New York This is a Senior Technical Program Manager will support the planning and execution of programs related to t developer platforms - tools and services for scale offered to internal engineers across the technology organization. Our TPMs partner with engineering managers and play a critical role in structuring and executing impactful cross-org initiatives. TPMs have a high degree of technical literacy and a desire to learn more, both within their teams' product space and across the wider department. Ideal candidates must be highly proactive, detail-oriented, possess the ability to work through unknowns, identify paths to success to ensure delivery, and be able to autonomously work on multiple, critical assignments that span the department. Responsibilities: Effectively define and represent projects goals and plan; develop fundamental technical understanding of the project deliverables Enhance team throughput by removing roadblocks and leveraging organizational connections while helping to drive teams towards commitments Track progress against deliverables and work closely with the team to ensure on-time delivery Share concise and effective status information across multiple reporting formats to keep stakeholders informed and proactively communicate risks, forecasts, and dependencies. Facilitate technical and stakeholder meetings; follow the discussions in order to summarize and capture outcomes Foster cross-team coordination and communication Identify, maintain, and visualize metrics to guide the project lifecycle Assist with estimation and planning of team resourcing, in conjunction with engineering team manager Navigate competing and dynamic priorities, balance competing requests with agility Basic qualifications: 7+ years of experience managing technical projects in a fast-paced and dynamic environment, developing and executing project plans and delivery commitments. Deep rooted passion and proven track record building motivated and collaborative teams Detail oriented and excellent communication skills; ability to follow technical discussions and absorb technical documentation Track record of creating and growing trusting, lasting professional relationships with diverse stakeholders, maturing team's current engagements and advocating for future work. Experience in leading teams through improvement via process re-engineering Demonstrated tenacity and comfortable with ambiguity Tools expertise including Atlassian Suite (Jira, Confluence), Google Suite, and Slack/MS Teams or similar Experience working with distributed teams and/or distributed organizations Working understanding of cloud-based development and a desire to know more Experience as a scrum master and knowledge of agile methodologies Preferred Qualifications: Exposure to modern DevOps and SRE practices around CI/CD, Infrastructure as Code, Availability, etc. Prior experience as a software engineer

Job Description Technical Project Manager Locations: Seattle, WA San Francisco Bay Area, CA Our client, an innovative organization specializing in advanced technology infrastructure, is seeking a Technical Project Manager to coordinate complex development initiatives supporting high-performance computing environments. This position offers the opportunity to oversee multidisciplinary projects, establish effective delivery practices, and contribute to the successful implementation of sophisticated infrastructure solutions. The ideal candidate brings a strong understanding of mission-critical facilities, exceptional organizational capabilities, and the ability to navigate technical and operational challenges. This role is well suited for a resourceful professional who enjoys taking ownership, collaborating across diverse teams, and developing practical approaches to complex project execution. This Role Offers Opportunity to contribute to technically challenging infrastructure development projects in an evolving industry. Meaningful ownership of project execution, operational coordination, and delivery improvements. Collaborative environment with direct interaction across engineering, construction, and business functions. Opportunity to work with experienced technical professionals on advanced computing infrastructure. Equity participation as part of the organization's compensation philosophy, with specific terms to be confirmed. Responsibilities Oversee infrastructure development initiatives from preliminary planning and feasibility assessments through construction, commissioning, and operational transition. Coordinate early project evaluations involving utility capacity, property considerations, regulatory approvals, environmental requirements, and connectivity infrastructure. Establish comprehensive project schedules, resource plans, reporting practices, and standardized procedures that support consistent execution. Partner with engineering teams, construction organizations, suppliers, financial stakeholders, and customers to maintain alignment on project objectives. Monitor budgets, critical milestones, equipment procurement, contractual commitments, and project dependencies to support successful delivery. Identify potential obstacles, facilitate timely decisions, and implement corrective measures to minimize disruptions to project progress. Guide project closeout and operational readiness activities, including documentation, maintenance planning, performance expectations, and stakeholder handoffs. Qualifications Minimum of five years of technical project or program management experience, including at least three years supporting data centers, mission-critical facilities, or comparable large-scale infrastructure projects. Experience coordinating preliminary site assessments, utility requirements, permitting activities, and other factors influencing project feasibility. Working knowledge of electrical, mechanical, and networking infrastructure, including the relationship between engineering design, construction, commissioning, and facility operations. Demonstrated ability to manage complex initiatives involving multiple external partners, technical teams, and customer stakeholders. Proficiency with project planning and scheduling platforms such as Microsoft Project, Primavera P6, Smartsheet, or comparable applications. Experience developing project management processes, reporting frameworks, and operational documentation. Strong written communication, organizational judgment, problem-solving abilities, and capacity to manage competing priorities. Professional project management certification, relevant engineering or construction management education, or experience with large-scale computing facilities is advantageous. About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of connecting exceptional talent with innovative organizations. Learn more at .

Job Description At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a globally trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. At Hexaware we are a community of creative, diverse, and open-minded Hexawarein creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. Position: Collaboration Engineer Location: Florham Park, NJ 07932 Hiring: Fulltime with Hexaware Technologies. Key Responsibilities: Audio/Video & Meeting Rooms: Design, install, and maintain the AV setup in conference rooms, boardrooms, and huddle spaces - Microsoft Teams Rooms, Cisco Webex, and the Crestron and Extron gear behind them. Run day-to-day administration of the video conferencing tenant(s): provisioning, monitoring room health, and managing hardware through its lifecycle. Test and validate AV systems ahead of executive meetings, town halls, live webcasts, and other high-visibility events to catch issues before they surface and train the Service Desk team on first-line troubleshooting. Write and maintain the SOPs that keep AV deployments consistent from site to site. Telephony & Unified Communications: Keep our Unified Communications /telephony platforms running - Teams Phone, Cisco Call Manager while it's still in place, SIP trunking, Direct Routing/Operator Connect. Work alongside the Telecom Engineer on the voice migration - cutovers, dial plan changes, and decommissioning old systems. Test and validate UC/telephony changes and cutovers before go-live and troubleshoot call quality and connectivity issues as they come up. Help move life-safety and emergency POTS lines to POTS in a Box without losing E911 compliance along the way. Keep dial plans, configs, and telephony documentation current, and train the broader support team on telephony troubleshooting and escalation. Mobility & Device Management: Administer our MDM/MAM platform (Intune or similar) - provisioning, compliance, and security policy. Own the mobile and endpoint device lifecycle: ordering, provisioning, refresh cycles, and retirement. Track Telecom Expense Management - review carrier bills, catch overspend, find savings. Enforce device policy and monitor compliance across both corporate-owned and BYOD mobile devices. Train support staff on mobility troubleshooting and device management procedures. Vendor & Project Work: Coordinate directly with AV, UC, carrier, and mobility vendors on installs, refreshes, and service issues. Help build and track project plans and KPIs for AV, telephony, and mobility work. Flag and report cost savings as old systems and lines get retired. Collaboration: Work with the Collaboration & Digital Experience team so AV, telephony, and mobility tools fit cleanly into the Teams/Microsoft 365 experience. Coordinate with Networking on bandwidth and site readiness before AV/UC rollouts. Partner with the Service Desk Manager to equip the front-line support team with the documentation, training, and escalation paths they need for executive and leadership-facing issues. Qualifications: Bachelor's degree in IT, Telecommunications, or related field, or equivalent hands-on experience. 5+ years hands-on experience in enterprise AV, conferencing, and/or telephony. Real experience with room systems (Teams Rooms, Cisco Webex) and AV control gear (Crestron, Extron). Working knowledge of enterprise telephony/UC (Cisco Call Manager, Teams Phone, SIP trunking). Experience with MDM/MAM (Intune or similar) and device lifecycle management. Strong testing and validation discipline, with the ability to train and mentor other team members on AV, UC/telephony, and mobility systems. Strong vendor coordination and documentation skills. Able to travel to sites as needed for installs, events, and cutovers.

Pay Range: $30.00hr - $35.00hr Job Overview: The candidate will leverage their technical expertise to manage academic labs and provide smart classroom support to the community of students and educators. Candidates must interview and work on site. Local candidates are strongly preferred. Key Responsibilities: Hardware & Software Support: Install, diagnose, and repair desktops, laptops, scanners, and peripherals. Training is provided on the proprietary software suite. Security & Compliance: Maintain the integrity of the technology environment by adhering to IT Security Standards and organizational policies. Inventory Management: Track hardware and software assets across labs, classrooms, and mobile devices to ensure the department stays organized. Training & Documentation: Empower faculty and staff through hands-on training sessions and by creating clear, accessible technical documentation and videos. Strategic Objectives: User Success: Act as a centralized problem-resolution hub to minimize downtime for the campus community. Quality Leadership: Support the IT Manager in departmental goals, ensuring a high standard of performance and clear communication. Requirements: Technical Troubleshooting: A natural curiosity for how things work and a knack for fixing hardware and software issues. Communication Skills: The ability to translate technical language into helpful instructions for non-technical users. Organization: Ability to keep records updated and projects on schedule. Adaptability: A team player ready to handle varied duties to keep the department running smoothly. Requirements & Qualifications: Education: Associate's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience). Technical Proficiency: Hands-on experience troubleshooting Windows and MacOS environments and common hardware (desktops and laptops). Instructional Tech: Familiarity with classroom technology, such as projectors, smartboards, or video conferencing tools (e.g., Zoom, Teams, or WebEx). Compliance Knowledge: Basic understanding of IT security principles and data privacy standards. Preferred Skills: Certifications: CompTIA A+, Network+, or Google IT Support Professional Certificate. Customer Service: A background in Help Desk technical support, ideally in an academic or corporate setting. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift and move computer equipment (up to 30 lbs). Ability to navigate classroom environments to perform installations. Ability to kneel, crouch, or crawl under desks and in confined spaces to manage cabling and hardware installation. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Description The Infrastructure Operations Engineer is an integral part of our client's Technology & Information Services team. This role will be responsible for the implementation, maintenance, support, and decommissioning of physical and virtual server and storage systems, ensuring that these platforms are consistently configured, secure, and reliable across the organization's global technology platform, while performing routine operational tasks, including system patching, upgrades, backups, and recovery testing, in line with company policies and change management processes. This role also provides opportunities to develop leadership skills through mentoring colleagues, leading operational initiatives, coordinating team activities, and supporting management in the delivery of strategic and operational objectives, preparing individuals for future leadership responsibilities within the Infrastructure Operations function. This role will be located in the Las Vegas office. Please note that this role is eligible for a flexible working schedule that allows for a hybrid and in-office presence. Other key responsibilities include: Troubleshooting complex infrastructure incidents and service requests, working closely with Design and Engineering Team and vendors to drive timely resolution and root cause analysis Monitoring the health, performance, and capacity of infrastructure systems, proactively identifying and resolving issues to minimize downtime and service disruption Supporting infrastructure lifecycle management, including hardware and software refreshes, migrations, and decommissioning, in accordance with firm standards and project timelines Maintaining accurate and up to date technical documentation, including standard operating procedures, system inventories, configuration records, and topology diagrams Identifying technical and operational challenges and implement effective solutions Working with the Infrastructure Operations Manager to support, mentor and develop engineers to enhance team capability and performance Acting as a technical leader and escalation point for complex infrastructure issues Leading projects and operational initiatives from planning through implementation and review Planning, coordinating, and monitoring operational workstreams, ensuring tasks are appropriately assigned, progress is tracked, and deliverables are completed within agreed timeline Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that the company retains We'd love to hear from you if you: Demonstrate good knowledge of ITIL, ITSM, Problem Management, Service Management and Change Management frameworks Possess the analytical skills needed to troubleshoot a variety of symptoms, diagnose problems, and test, recommend and implement solutions to technology problems Exhibit well-developed and professional interpersonal skills, and the ability to interact effectively with people at all organizational levels of the company And have: ITIL Foundation Bachelor's degree or Higher Education Diploma in Information Technology or related field; equivalent work experience can be considered in lieu of Bachelor's degree Microsoft Certification or equivalent experience, preferably VMWare Certification (VCP) or equivalent experience, preferably A minimum of seven (7) years' progressive computer systems management and support experience, preferably in a multi-site enterprise-scale environment A minimum of five (5) years' experience of installing and maintaining Windows servers, including operating system installation, configuration, administration, maintenance and troubleshooting A minimum of five (5) years' experience of installing, maintaining, and supporting Enterprise server, storage and backup systems - in particular Dell servers, storage and backup systems; experience of Storage Area Networking, PURE Storage arrays, preferably A minimum of five (5) years' experience with Active Directory in a large multi-site Microsoft environment, including, but not limited to, understanding and supporting directory services, DHCP, DNS, and Group Policies A minimum of five (5) years' experience of installing, maintaining, and supporting high availability systems using VMware Experience with VMWare NSX, vSAN and other vSphere supporting technologies A minimum of five (5) years' experience installing, maintaining, and supporting RHEL Linux and Kubernetes based systems Citizenship: U.S. or Green Card

Constellation Brands seeks an IT Product Manager to lead digital products that power our manufacturing and supply chain operations. You'll partner with business leaders to define vision, build roadmaps, and translate requirements into actionable user stories. In our performance-driven, collaborative culture, you'll run Agile processes, coordinate with engineers and vendors, and use data to guide decisions. You'll drive testing, deployment, and adoption of solutions that optimize production, quality, and logistics while supporting innovation across our iconic beer, wine, and spirits portfolio. Responsibilities Own the end-to-end lifecycle of key IT products supporting manufacturing and supply chain operations. Collaborate with business leaders to translate needs into product roadmaps, requirements, and user stories. Prioritize backlogs and drive Agile ceremonies with engineering and vendor teams. Analyze data and KPIs to measure product performance and guide enhancements. Coordinate testing, UAT, and successful deployments with minimal disruption to operations. Ensure technology solutions align with security, compliance, and enterprise architecture standards. Champion user adoption through training, documentation, and continuous feedback loops. Identify innovation opportunities to improve efficiency, quality, and visibility across production and logistics. Required Skills IT product management Agile methodologies Product roadmap development Requirements gathering Stakeholder management Data analysis and KPIs Manufacturing and supply chain systems User acceptance testing (UAT) Project coordination Vendor and Saa S management

Pay Range: $30.00hr - $35.00hr Job Overview: The candidate will leverage their technical expertise to manage academic labs and provide smart classroom support to the community of students and educators. Candidates must interview and work on site. Local candidates are strongly preferred. Key Responsibilities: Hardware & Software Support: Install, diagnose, and repair desktops, laptops, scanners, and peripherals. Training is provided on the proprietary software suite. Security & Compliance: Maintain the integrity of the technology environment by adhering to IT Security Standards and organizational policies. Inventory Management: Track hardware and software assets across labs, classrooms, and mobile devices to ensure the department stays organized. Training & Documentation: Empower faculty and staff through hands-on training sessions and by creating clear, accessible technical documentation and videos. Strategic Objectives: User Success: Act as a centralized problem-resolution hub to minimize downtime for the campus community. Quality Leadership: Support the IT Manager in departmental goals, ensuring a high standard of performance and clear communication. Requirements: Technical Troubleshooting: A natural curiosity for how things work and a knack for fixing hardware and software issues. Communication Skills: The ability to translate technical language into helpful instructions for non-technical users. Organization: Ability to keep records updated and projects on schedule. Adaptability: A team player ready to handle varied duties to keep the department running smoothly. Requirements & Qualifications: Education: Associate's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience). Technical Proficiency: Hands-on experience troubleshooting Windows and MacOS environments and common hardware (desktops and laptops). Instructional Tech: Familiarity with classroom technology, such as projectors, smartboards, or video conferencing tools (e.g., Zoom, Teams, or WebEx). Compliance Knowledge: Basic understanding of IT security principles and data privacy standards. Preferred Skills: Certifications: CompTIA A+, Network+, or Google IT Support Professional Certificate. Customer Service: A background in Help Desk technical support, ideally in an academic or corporate setting. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift and move computer equipment (up to 30 lbs). Ability to navigate classroom environments to perform installations. Ability to kneel, crouch, or crawl under desks and in confined spaces to manage cabling and hardware installation. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! Why you'll love this job As part of the Identity Services team, you'll help deliver secure digital products that support a reliable and profitable airline. You will design, implement, and care for cybersecurity solutions that protect users, systems, operations, and data, by ensuring strong identity controls such as role based access, authentication, authorization, and governance. This role requires attention to detail, strong problem solving, and high ethical responsibility. The fast paced global airline environment offers opportunities for professional development, continuous growth, and meaningful impact. In the Identity Services domain, you will be responsible for the architecture, design, standards, and patterns for delivering strong identity and access programs. You will be expected to balance technical oversight, and business alignment to secure organization's digital assets while ensuring the team is empowered, the systems are resilient, and the entire operation runs smoothly, effectively, and proactively. Additional information about the skills needed for this position is listed in the Skills, Licenses & Certifications section below. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Identity and Access Management (IAM) Architecture: Design and oversee the architecture and deployment of IAM solutions to manage user identities, roles, and access privileges across the organization's systems and applications. User Provisioning and De-provisioning Framework: Architect and optimize the processes for automating the creation, modification, and removal of user accounts and access rights based on organizational policies and user roles. Security and Governance: Establishing policies for user access, role-based access control (RBAC), and ensuring audit compliance. Designing Secure Architectures: Develop and design secure IT architectures that protect the organization's data, applications, and infrastructure from cyber threats. Collaboration with Stakeholders: Work closely with other IT teams, business units, and external partners to ensure security requirements are understood and implemented effectively. Security Standards and Best Practices: Establish and enforce security standards, guidelines, and best practices across the organization. Leadership: Provide technical guidance and oversight to the engineering team, system owners and customers. Incident Response Planning: Develop and maintain comprehensive incident response plans and procedures to ensure swift and effective handling of security incidents. Monitoring and Auditing Systems: Design and direct the continuous monitoring of IAM systems for suspicious activities, perform regular audits to ensure compliance with security policies, and generate comprehensive reports on access controls and user activities. Communication: Clearly convey project risks and strategies to senior management and stakeholders, ensuring transparency and informed decision-making. Operational Management and Monitoring: Design monitoring strategies to ensure the continuous availability, performance, and reliability of identity services. Compliance and Risk Management Framework: Design frameworks to ensure compliance with data protection laws and standards (e.g., GDPR, CCPA). Conduct risk assessments and audits to identify and address vulnerabilities. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training. Extensive job experience in cybersecurity architecture or a related field is required, with a proven track record of designing and implementing secure IT architecture and frameworks. Demonstrated expertise in leading architectural design and strategic oversight in cybersecurity initiatives. 12+ years experience in Cybersecurity Architecture Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field; advanced degree preferred. 5+ years' experience in cybersecurity architecture or related roles. Experience designing and implementing comprehensive security architectures and frameworks. Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and their security features. Experience with regulatory compliance and industry standards (e.g., GDPR, PCI-DSS, ISO 27001). Skills, Licenses & Certifications Relevant certifications including but not limited to Certified Information Systems Security Professional (CISSP); Certified Information Security Manager (CISM); Certified Information Systems Auditor (CISA); Certified in Risk and Information Systems Control (CRISC); Certified Information Privacy Professional (CIPP); Certified Information Systems Security Professional - Architecture (CISSP-ISSAP) Proficiency in identity and access management (IAM) tools and technologies Expertise in developing and implementing cybersecurity IAM policies and procedures Knowledge of IAM principles and methodologies Understanding of regulatory requirements and standards related to IAM (e.g., GDPR, HIPAA, SOX) Familiarity with cybersecurity frameworks and standards (e.g., NIST, ISO 27001) Ability to conduct assessments and audits of IAM practices to identify vulnerabilities and gaps Strong problem-solving skills to address IAM management challenges Ability to collaborate effectively with cross-functional teams Experience in managing IAM projects, including planning, execution, and monitoring Proficiency in identity and access management (IAM) solutions (e.g., Saviynt, Okta, Ping Identity, Microsoft Azure AD) Knowledge of authentication protocols (e.g., SAML, OAuth, OpenID Connect, Kerberos) Familiarity with cloud security and cloud IAM (e.g., AWS IAM, Azure AD) Ability to analyze complex security requirements and design effective access management solutions Strong problem-solving skills to address security challenges and incidents Excellent written and verbal communication skills to articulate security concepts and solutions to technical and non-technical stakeholders What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Job Description Job Description Position Title: Systems Specialist Salary Range: $85,000 to $105,000 Annually Location: 100% On-Site/Undisclosed, NM Reports to: Engineering Manager/Site Lead Position Summary: Step into an exciting, modern, company and use your skills for a unique opportunity to support our national security in a mission-critical environment. Our Systems Specialists provide operations and maintenance (O&M) support at an undisclosed customer site in New Mexico supporting a 24x7x365 shift operation. Key Responsibilities: Resolve network, software, and/or hardware anomalies as they occur on a tactical ground processing system Understand and perform system / mission operations Hardware/software troubleshooting Network knowledge and troubleshooting skills File transfer protocols Support onsite integration and system verification efforts of both hardware and software deliveries, while adhering to established configuration management and security controls Work as a team member within a multi-contractor operations environment while embedded with the customer supporting mission operations Qualifications: U.S citizenship and an active Top Secret security clearance w/SCI eligibility and a CI Poly Candidates must have the flexibility to provide support in 12-hour evening/night shifts and day shifts on a 5/5/4 schedule. Ample notice will be given before rotating between shifts, with much of the time on evening/night shifts. DoD 8570 IAT II certification (CCNA Security, GICSP, GSEC, Security+ CE, CND, SSCP) must be obtained within 90 days upon start date A minimum of 2-3 years' relevant experience Preferred Qualifications: DoD 8570 IAT active/current certification (CCNA Security, GICSP, GSEC, Security+ CE, CND, SSCP) Prior military experience as a maintainer and/or operation of a tactical ISR system Bachelor's degree in Engineering, Information Technology, Computer Technology, or related major Experience with the Distributed Common Ground System (DCGS) Systems administration and support on Windows and LINUX operating systems Experience and knowledge of UNIX OS (Linux, Solaris) RPI Group, Inc. is an Equal Opportunity Employer, including individuals with disabilities and protected veterans. Powered by JazzHR 53WEqDHgNj

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. The Engineering domain is an area focused on development, deployment, management, and maintenance of software applications that support business processes and user needs while ensuring reliability, performance, and security. This includes development, application lifecycle management, requirement analysis, QA, security & compliance, and maintaining the applications and infrastructure. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Exhibits strong business and leadership skills, deep technology perspective to guide solutions, strong product thinking, and strong communication skills to coordinate with Business Partners, Engineers and Engineering Managers to ensure they understand business needs and objectives, as well as technical requirements of products Have a deep understanding of Product Management methods, customer outcome focus, and product performance and success metrics Collaborates with Business and IT leadership to execute and communicate organization's technical vision, mission, and work priorities, and drives progress towards roadmaps and ensures efficient technical product management and effective communication with stakeholders Create a clear strategic direction across multiple engineering teams to align with technical direction as well as business priorities Supports an environment for engineering teams to be self-governing organizations who are accountable for their own performance and delivery commitments and measured accordingly Removes roadblocks, cultivates relationships, and effectively communicates across IT and at various levels of leadership Responsible for budget management, forecasting, resource allocation, and long-term planning to drive alignment with business priorities Escalation point for production issues and off-hours support, communication, and coordination All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Technology, Computer Science, Information Systems, or related technical discipline such as Product Management, or equivalent experience/training 7+ years of experience participating in delivery of solutions using ITIL / Agile / XP, or similar methodologies 5+ years of experience leading product teams Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training Product leadership experience Airline industry experience, including engineering / business processes and supporting technology Skills, Licenses & Certifications Product Management Certification Proven track record in leading Engineering initiatives that generate substantial value; well organized, able to multi-task, able to prioritize with minimal direction Strong technical leadership, and extensive experience in Agile methodology-style leadership environment Excellent communication skills to present to executive management often and emphasize the important intersection of business and technology Proven ability to handle multiple products/work streams and demands efficiently Experience in leading a team of individuals with various levels of skills and experience in potentially high stress and challenging situations Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environment Leads, influences, and upholds technology standards to ensure resiliency goals are met and continuously improved upon Good understanding of financial practices What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. The AI Engineering domain is an area focused on development, deployment, management, and maintenance of Agentic software applications that support business processes and user needs while ensuring reliability, performance, and security. This includes development, application lifecycle management, requirement analysis, QA, security & compliance, and maintaining the applications and infrastructure while following responsible AI practices. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Ensure agent designs meet requirements for reliability, latency, cost efficiency, and maintainability in production environments. Exhibits strong business and leadership skills, deep technology perspective to guide solutions, and strong communication skills to coordinate with Engineers and Engineering Managers to ensure they understand business needs and objectives, as well as technical requirements of products Collaborates with Business and IT leadership to execute and communicate organization's technical vision, mission, and work priorities, and drives progress towards roadmaps and ensures efficient technical product management and effective communication with stakeholders Implement safeguards for privacy, security, and responsible AI: data handling, access controls, content filtering, audit logging, and human-in-the-loop controls where appropriate Supports an environment for engineering teams to be self-governing organizations who are accountable for their own performance and delivery commitments and measured accordingly Communicates across engineering teams to relay business and IT initiatives, priorities, and support clear adherence to business priorities Leads, develops, and mentors leaders and top performers across the engineering teams to build next generation of leaders Responsible for budget management, forecasting, resource allocation, and long-term planning to drive alignment with business priorities All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Technology, Computer Science, Information Systems, or related technical discipline, or equivalent experience/training 7+ years of experience participating in delivery of solutions using ITIL / Agile / XP, or similar methodologies 5+ years of experience leading product teams Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training Strong understanding of LLM-based systems, including agent patterns, RAG, tool/function calling, prompt engineering, and evaluation method Proven experience delivering production AI solutions with measurable business outcomes Experience building agentic orchestration using frameworks such as Semantic Kernel, LangChain/LangGraph, Microsoft Copilot Studio, OpenAI/Anthropic tool calling patterns, or equivalent internal frameworks Airline industry experience, including engineering / business processes and supporting technology Skills, Licenses & Certifications Proven track record in leading Engineering initiatives that generate substantial value; well organized, able to multi-task, able to prioritize with minimal direction Hands-on expertise in backend engineering (e.g., Python, Java, C#, or Node.js) and API/service design Strong technical leadership, and extensive experience in Agile methodology-style leadership environment Excellent communication skills to present to executive management often and emphasize the important intersection of business and technology Proven ability to handle multiple products/work streams and demands efficiently Experience in leading a team of individuals with various levels of skills and experience in potentially high stress and challenging situations Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environment Leads, influences, and upholds technology standards to ensure resiliency goals are met and continuously improved upon Good understanding of financial practices What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Job Description Requisition #: 2 Employment Type: Contract Labor Job Title: CL - Space Force - Network System Engineer Location: US-AZ-Scottsdale Overview: Our client engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Responsibilities: Bachelor's degree in Engineering, or a related Science or Mathematics field, plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of relevant experience. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Qualifications: Our client is currently seeking a Senior Network Design Engineer in our Scottsdale, AZ location. ROLE AND POSITION OBJECTIVES: As a Network Engineering Support for Satellite Ground Systems, you'll be a member of a cross functional team. Responsibilities of this role include requirements analysis, design, documentation, implementation, requirements verification, maintenance, and troubleshooting functions for data communications networks in support of the SDA program. This position requires travel to deployment sites in the US. We encourage you to apply if you have any of these preferred skills or experiences: Enterprise Network Design/topology High speed network design and implementation Juniper Networks Certified Administrator (JNCIA-Junos, JNCIPis preferred or Cisco CCNA certification , CCNP preferred Proficiency with Juniper SRX-series of firewall devices Maintenance of Network topology that utilize Linux IDM/Windows Servers for DNS and Account Management, Juniper Firewalls, Arista Switches and NAS/SAN storage Familiarity with Multicast, and routing protocols (BGP, OSPF, etc) Experience with vulnerability scanning, hardening, and resolution of findings Written skills to include development and maintenance of documentation for network, system, operations, etc. Familiarity with public cloud computing networking and services, including AWS Familiarity with VMware vSphere and virtual machines Familiarity with Red Hat Enterprise Linux operating system Primary duties: Documents network plans and designs, installs components, and configures services to meet project requirements. Analyze network topologies, traffic, and capacity requirements for monitoring, maintenance, and troubleshooting during events. Between project execution events, and as part of the network team, responsible for operations, maintenance, and troubleshooting of networks of varying classifications, to include implementing security configurations, performing network diagnostics, identifying required corrective actions, and documenting changes in a clear and concise manner. Physically install devices in equipment racks and user workspaces. Position requires extensive work at a computer in an office environment with additional work possible in a raised floor computing environment. Position may require extensive travel to deployment sites in US and abroad (US Passport required) What sets you apart: Creative thinker with demonstrated success leading the software development life cycle Collaborative team player eager to provide technical leadership and position others for success Exceptional communication and presentation skills, with notable record of securing buy-in on concepts and ideas Experienced in the art of negotiation with ability to meet challenging customer requirements with win-win solutions Commitment to ongoing professional development for yourself and others Identifies opportunities to apply AI for continuous improvement and innovation Six (6) years' experience integrating and configuring switches, routers, firewalls and gateways in data communications systems with IP version 4 and associated TCP and UDP protocols preferred Possess experience in at least two (2) of the following topics with proven demonstrated experience within the past five (5) years: One (1) year experience as a computer systems manager/operator on Microsoft or LINUX based computing environments, employing Windows Server 2012 (or newer), client Windows 7 (or newer), and LINUX operating systems; One (1) year experience managing and working on local area network (LAN) administration, operation, and architecture with a minimum of 30 client systems; Specific working experience of management of a mixture of Windows and LINUX computing environments; Must be familiar with virtualization techniques - simulating a hardware platform, operating system (OS), storage device, or network resources. Active/Current DoD Secret Clearance. Certified DOD 8570.1-M IAT Level 2 preferred. Workplace Options: This position is fully on-site. While on-site, you will be a part of the Scottsdale, AZ facility. Travel up to 25% is required for this role. Expect travel needs to be in surges during times of site equipment deployments. Frequent travel to one or both of these locations: OC-N: Operations Center-North (located at Grand Forks Air Force Base, North Dakota). OC-S: Operations Center-South (located at Redstone Arsenal, Alabama).

Job Description Must-Have Functional Skills Strong Release Management and end-to-end release coordination experience. Ability to manage release schedules, dependencies, risks, issues, and readiness. Strong stakeholder and cross-functional team coordination skills. Experience coordinating CAB/change approvals and release governance. Strong incident/problem coordination and follow-up skills. Ability to drive RCA, corrective actions, and issues through closure. Strong communication, planning, reporting, and documentation skills. Roles & Responsibilities Manage end-to-end cloud platform release activities, including planning, scheduling, testing coordination, implementation, and post-release validation. Coordinate with engineering, SRE, application, business, and organizational change management teams to ensure release readiness and effective stakeholder communication. Manage release dependencies, risks, issues, timelines, and deployment readiness to ensure successful and timely releases. Ensure releases comply with enterprise change management, governance, security, and operational standards. Coordinate incident and problem management for release-related issues and drive timely resolution. Facilitate Root Cause Analysis (RCA) and track corrective and preventive actions through closure. Monitor post-release issues and work with relevant teams to maintain platform stability, availability, and release quality. Drive continuous improvement in release management processes, governance, automation, and operational efficiency.