Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company has an exciting opportunity for a Platform Engineer (Experienced or Senior) to join Boeing Defense, Space & Security in Berkeley, MO. This role focuses on platform engineering, build automation, legacy systems support, and cloud modernization in support of mission-critical engineering and software development environments. You will help maintain and modernize internal engineering tools, build systems, and automation workflows in support of a secure, cloud-based infrastructure environment. In this role, you will work closely with software developers, mission systems engineers, and other technical stakeholders to improve developer productivity, streamline release processes, and enable reliable software delivery across the program. The ideal candidate is a strong technical problem solver with experience in software development, infrastructure automation, and cloud engineering. This position requires a hands-on engineer who can support legacy environments while helping improve tools, pipelines, and deployment infrastructure across the program. Position Responsibilities: Lead platform engineering efforts in support of mission-critical software development and delivery environments Maintain, troubleshoot, and refactor legacy internal engineering tools, build scripts, and automation utilities Design and develop custom software tools and automation solutions to support engineering workflows and program needs Support and improve secure, cloud-based infrastructure environments used by the program Architect, provision, and maintain infrastructure using Infrastructure as Code practices Modernize legacy build and release processes into secure, repeatable CI/CD workflows Containerize legacy applications, build tools, and dependencies to improve reproducibility and consistency Work closely with software developers to improve local development environments and remove build bottlenecks Collaborate with mission systems engineers and other technical stakeholders to support platform stability and engineering efficiency Apply analytical problem-solving skills to resolve infrastructure, tooling, and build-related issues Document engineering practices and platform processes to support replication, scaling, and continuous improvement Provide technical leadership and guidance to junior engineers as needed This position is expected to be 100% onsite. The selected candidate will be required to work onsite in Berkeley, MO. Basic Qualifications (Required Skills/ Experience): This position requires the ability to obtain a US Security Clearance for which the US Government requires US Citizenship as a condition of employment (An interim and/or final U.S. Secret Clearance Post-Start may be required) Bachelor's Degree 3+ years of experience with programming in C, C++ or C# Experience with scripting, particularly in shell scripting in sh and csh variants, Bash, Python, and PERL 1+ years of experience with AWS Services, E.g. VPC, IAM, EC2, Auto-scaling, ELB, ECR, S3, DynamoDB, Postgres (RDS), Lambda, SQS, SNS, RDS, VPC, Route 53, Cloud Front, Cloud Watch, AWS Config, Cloudtrail, AWS Developer Tools etc. Experience with Terraform Jenkins, Git, and Ansible, Cloud formation, etc. Experience with build and test tools such as (or similar to) BoostBuild, BoostTest, CMake, and Make Preferred Qualifications (Desired Skills/Experience): Level 4: 9 or more years' related work experience or an equivalent combination of education and experience Ability to troubleshoot and support legacy engineering tools, build scripts, and automation workflows Familiarity with containerization technologies such as Docker or Podman Working knowledge of secure system administration practices and support for protected or regulated environments Strong analytical and problem-solving skills with the ability to work across technical teams Experience supporting defense, aerospace, or highly regulated government systems Experience working in mission systems, embedded software, simulation, or flight software environments Experience modernizing, refactoring, or containerizing legacy applications, build environments, or engineering tools Experience with AWS GovCloud, JWCC, or other government cloud environments Experience with CI/CD tooling such as Jenkins, GitLab CI, or similar automation platforms Experience improving developer productivity through tooling, automation, and standardized environments Experience working in Agile development environments Experience with configuration management and collaboration tools such as Git, JIRA, Collaborator, Beyond Compare, or VersionOne Experience leading technical tasks, platform initiatives, or mentoring junior engineers Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. CodeVue Coding Challenge: To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range Experienced - Level 3: $112,200 - $151,800 Senior - Level 4: $136,850 - $185,150 Applications for this position will be accepted until Nov. 20, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
11/14/2026
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company has an exciting opportunity for a Platform Engineer (Experienced or Senior) to join Boeing Defense, Space & Security in Berkeley, MO. This role focuses on platform engineering, build automation, legacy systems support, and cloud modernization in support of mission-critical engineering and software development environments. You will help maintain and modernize internal engineering tools, build systems, and automation workflows in support of a secure, cloud-based infrastructure environment. In this role, you will work closely with software developers, mission systems engineers, and other technical stakeholders to improve developer productivity, streamline release processes, and enable reliable software delivery across the program. The ideal candidate is a strong technical problem solver with experience in software development, infrastructure automation, and cloud engineering. This position requires a hands-on engineer who can support legacy environments while helping improve tools, pipelines, and deployment infrastructure across the program. Position Responsibilities: Lead platform engineering efforts in support of mission-critical software development and delivery environments Maintain, troubleshoot, and refactor legacy internal engineering tools, build scripts, and automation utilities Design and develop custom software tools and automation solutions to support engineering workflows and program needs Support and improve secure, cloud-based infrastructure environments used by the program Architect, provision, and maintain infrastructure using Infrastructure as Code practices Modernize legacy build and release processes into secure, repeatable CI/CD workflows Containerize legacy applications, build tools, and dependencies to improve reproducibility and consistency Work closely with software developers to improve local development environments and remove build bottlenecks Collaborate with mission systems engineers and other technical stakeholders to support platform stability and engineering efficiency Apply analytical problem-solving skills to resolve infrastructure, tooling, and build-related issues Document engineering practices and platform processes to support replication, scaling, and continuous improvement Provide technical leadership and guidance to junior engineers as needed This position is expected to be 100% onsite. The selected candidate will be required to work onsite in Berkeley, MO. Basic Qualifications (Required Skills/ Experience): This position requires the ability to obtain a US Security Clearance for which the US Government requires US Citizenship as a condition of employment (An interim and/or final U.S. Secret Clearance Post-Start may be required) Bachelor's Degree 3+ years of experience with programming in C, C++ or C# Experience with scripting, particularly in shell scripting in sh and csh variants, Bash, Python, and PERL 1+ years of experience with AWS Services, E.g. VPC, IAM, EC2, Auto-scaling, ELB, ECR, S3, DynamoDB, Postgres (RDS), Lambda, SQS, SNS, RDS, VPC, Route 53, Cloud Front, Cloud Watch, AWS Config, Cloudtrail, AWS Developer Tools etc. Experience with Terraform Jenkins, Git, and Ansible, Cloud formation, etc. Experience with build and test tools such as (or similar to) BoostBuild, BoostTest, CMake, and Make Preferred Qualifications (Desired Skills/Experience): Level 4: 9 or more years' related work experience or an equivalent combination of education and experience Ability to troubleshoot and support legacy engineering tools, build scripts, and automation workflows Familiarity with containerization technologies such as Docker or Podman Working knowledge of secure system administration practices and support for protected or regulated environments Strong analytical and problem-solving skills with the ability to work across technical teams Experience supporting defense, aerospace, or highly regulated government systems Experience working in mission systems, embedded software, simulation, or flight software environments Experience modernizing, refactoring, or containerizing legacy applications, build environments, or engineering tools Experience with AWS GovCloud, JWCC, or other government cloud environments Experience with CI/CD tooling such as Jenkins, GitLab CI, or similar automation platforms Experience improving developer productivity through tooling, automation, and standardized environments Experience working in Agile development environments Experience with configuration management and collaboration tools such as Git, JIRA, Collaborator, Beyond Compare, or VersionOne Experience leading technical tasks, platform initiatives, or mentoring junior engineers Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. CodeVue Coding Challenge: To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range Experienced - Level 3: $112,200 - $151,800 Senior - Level 4: $136,850 - $185,150 Applications for this position will be accepted until Nov. 20, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
NAFSA: Association of International Educators
Washington, Washington DC
Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-
11/14/2026
Full time
Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
11/14/2026
Full time
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Wall Street Consulting Services LLC
New York, New York
Job Description Title : Java and Angular Developer Position: Contract Responsibilities • As a global team member, analyze and collaborate technical solutions and strategies with the team and provide the optimum solution for our clients. • Own success - Takes responsibility for successful delivery of the solutions. Mentoring other developer on their implementation while needed, and organize review activities like design review, code review and technical document review etc. to make sure the success deliverable. • Explore existing application systems, determines areas of complexity, potential risks to successful implementation • Communicate continually with the client and project teams - Clarify client's needs, present tech team ideas and explains progress on the development efforts. • Contributes to continual improvement by suggesting improvements to software architecture, software development process and new technologies etc. • Strictly follow companies engineering standards and ensure these are followed across all modules in the project. • Perform code & design reviews consistently. • Ensure essential procedures are followed and help define operating standards and processes • Has the ability to operate with a limited level of direct supervision. Technology Skills • Must have Extensive Experience in designing and developing web portals and large-scale intranet/internet applications. • Must have strong hands on experience of implementing Web application using Angular (8 or above), JavaScript, DOM, HTML5, Web Sockets, JSON, XML, CSS, Ajax, etc. • Must have experience in SCMs like GIT; and tools like JIRA • Experience in working Linux/UNIX environment. • Experience in MongoDB/NoSQL databases are highly preferred. • Experience in a fast-paced, agile project environment with small, focused teams delivering product regularly. • Strong systems analysis, design and architecture fundamentals, Unit Testing and other SDLC activities • Ability to contribute in high- and low-level system design (Sequence diagram, class diagrams) • Strong communication skills, should be able to communicate effectively with business and other stakeholders Qualifications • 6 -8 yrs years of relevant experience in Apps Development or systems analysis role • Extensive experience system analysis and in UI programming of software applications • Experience in managing and implementing successful projects • Ability to adjust priorities quickly as circumstances dictate • Demonstrated leadership and project management skills • Consistently demonstrates clear and concise written and verbal communication
11/14/2026
Full time
Job Description Title : Java and Angular Developer Position: Contract Responsibilities • As a global team member, analyze and collaborate technical solutions and strategies with the team and provide the optimum solution for our clients. • Own success - Takes responsibility for successful delivery of the solutions. Mentoring other developer on their implementation while needed, and organize review activities like design review, code review and technical document review etc. to make sure the success deliverable. • Explore existing application systems, determines areas of complexity, potential risks to successful implementation • Communicate continually with the client and project teams - Clarify client's needs, present tech team ideas and explains progress on the development efforts. • Contributes to continual improvement by suggesting improvements to software architecture, software development process and new technologies etc. • Strictly follow companies engineering standards and ensure these are followed across all modules in the project. • Perform code & design reviews consistently. • Ensure essential procedures are followed and help define operating standards and processes • Has the ability to operate with a limited level of direct supervision. Technology Skills • Must have Extensive Experience in designing and developing web portals and large-scale intranet/internet applications. • Must have strong hands on experience of implementing Web application using Angular (8 or above), JavaScript, DOM, HTML5, Web Sockets, JSON, XML, CSS, Ajax, etc. • Must have experience in SCMs like GIT; and tools like JIRA • Experience in working Linux/UNIX environment. • Experience in MongoDB/NoSQL databases are highly preferred. • Experience in a fast-paced, agile project environment with small, focused teams delivering product regularly. • Strong systems analysis, design and architecture fundamentals, Unit Testing and other SDLC activities • Ability to contribute in high- and low-level system design (Sequence diagram, class diagrams) • Strong communication skills, should be able to communicate effectively with business and other stakeholders Qualifications • 6 -8 yrs years of relevant experience in Apps Development or systems analysis role • Extensive experience system analysis and in UI programming of software applications • Experience in managing and implementing successful projects • Ability to adjust priorities quickly as circumstances dictate • Demonstrated leadership and project management skills • Consistently demonstrates clear and concise written and verbal communication
Job Description Role : Java Full stack Developer Lead Location : Alpharetta, GA / Berkeley Heights, NJ - All 5 days a week Onsite Duration : Full Time Proven years of experience with design, describe, and manage the technical blueprint for a project to make sure it meets business goals, budget constraints, and scale requirements • Translate Business Goals to Tech: They talk with non-technical stakeholders, clients, and product managers to understand business needs, then convert them into technical requirements and architecture documents. • Design System Blueprints: They select the right software, hardware, databases, cloud services (such as AWS or Azure), and network integrations for a project. • Oversee Implementation: While they rarely write all the code themselves, they guide development and engineering teams, review proposed solutions, and ensure best practices for security, reliability, and cost-efficiency. • Manage Trade-offs & Risks: They evaluate project constraints, assess alternatives, mitigate technical debt, and ensure the system can scale for the future. • Bridge Communication: They act as a translator and liaison between high-level executives, sales or account teams, and hands-on developers. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf
11/14/2026
Full time
Job Description Role : Java Full stack Developer Lead Location : Alpharetta, GA / Berkeley Heights, NJ - All 5 days a week Onsite Duration : Full Time Proven years of experience with design, describe, and manage the technical blueprint for a project to make sure it meets business goals, budget constraints, and scale requirements • Translate Business Goals to Tech: They talk with non-technical stakeholders, clients, and product managers to understand business needs, then convert them into technical requirements and architecture documents. • Design System Blueprints: They select the right software, hardware, databases, cloud services (such as AWS or Azure), and network integrations for a project. • Oversee Implementation: While they rarely write all the code themselves, they guide development and engineering teams, review proposed solutions, and ensure best practices for security, reliability, and cost-efficiency. • Manage Trade-offs & Risks: They evaluate project constraints, assess alternatives, mitigate technical debt, and ensure the system can scale for the future. • Bridge Communication: They act as a translator and liaison between high-level executives, sales or account teams, and hands-on developers. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf
Job Description Position Summary: We are seeking a seasoned Senior Java Developer with a deep specialization in high-throughput trading platforms. You will be responsible for designing and scaling microservices that power our real-time execution algorithms, ensuring ultra-low latency, high availability, and strict adherence to risk and regulatory controls. Core Responsibilities: Architecture & Development: Lead the design and implementation of distributed microservices using Java/Spring Boot tailored for high-frequency trading environments. Algorithm Engineering: Collaborate with Quants and Product Managers to translate complex execution strategies into performant, production-ready code. Performance Optimization: Conduct deep-dive performance tuning, GC optimization, and memory management to maintain sub-millisecond execution speeds. Platform Governance: Design and enforce "Safe Trading" protocols, including pre-trade risk checks and automated circuit breakers within the microservices mesh. Domain Requirements: Trading Lifecycle: Deep understanding of the full trade lifecycle (Order Management, Execution, Clearing, and Settlement). Execution Algorithms: Proven track record of building or maintaining algorithmic engines and SOR (Smart Order Routing) systems. Market Dynamics: Understanding of market data structures (L1/L2/L3 books) and regulatory requirements (MiFID II, SEC Rule 606). Technical Qualifications: Java Expertise: Expert-level proficiency in Core Java (v17+ preferred), including advanced multi-threading, concurrency patterns, and the Java Memory Model. Microservices Architecture: Extensive experience with Spring Boot, Spring Cloud, and containerization (Docker/Kubernetes). Familiarity with Service Mesh (Istio/Linkerd) is a plus. Messaging & Integration: Hands-on experience with high-performance messaging middleware like Apache Kafka, Solace, or Aeron. Data Systems: Proficiency in low-latency data stores (Redis, Hazelcast) and SQL/NoSQL databases for trade persistence and auditing. Testing & CI/CD: Commitment to TDD/BDD practices and automated pipeline integration (Jenkins, GitLab CI).
11/14/2026
Full time
Job Description Position Summary: We are seeking a seasoned Senior Java Developer with a deep specialization in high-throughput trading platforms. You will be responsible for designing and scaling microservices that power our real-time execution algorithms, ensuring ultra-low latency, high availability, and strict adherence to risk and regulatory controls. Core Responsibilities: Architecture & Development: Lead the design and implementation of distributed microservices using Java/Spring Boot tailored for high-frequency trading environments. Algorithm Engineering: Collaborate with Quants and Product Managers to translate complex execution strategies into performant, production-ready code. Performance Optimization: Conduct deep-dive performance tuning, GC optimization, and memory management to maintain sub-millisecond execution speeds. Platform Governance: Design and enforce "Safe Trading" protocols, including pre-trade risk checks and automated circuit breakers within the microservices mesh. Domain Requirements: Trading Lifecycle: Deep understanding of the full trade lifecycle (Order Management, Execution, Clearing, and Settlement). Execution Algorithms: Proven track record of building or maintaining algorithmic engines and SOR (Smart Order Routing) systems. Market Dynamics: Understanding of market data structures (L1/L2/L3 books) and regulatory requirements (MiFID II, SEC Rule 606). Technical Qualifications: Java Expertise: Expert-level proficiency in Core Java (v17+ preferred), including advanced multi-threading, concurrency patterns, and the Java Memory Model. Microservices Architecture: Extensive experience with Spring Boot, Spring Cloud, and containerization (Docker/Kubernetes). Familiarity with Service Mesh (Istio/Linkerd) is a plus. Messaging & Integration: Hands-on experience with high-performance messaging middleware like Apache Kafka, Solace, or Aeron. Data Systems: Proficiency in low-latency data stores (Redis, Hazelcast) and SQL/NoSQL databases for trade persistence and auditing. Testing & CI/CD: Commitment to TDD/BDD practices and automated pipeline integration (Jenkins, GitLab CI).
Job Description Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location Atlanta GA, Chicago IL, New York NY, San Francisco CA Your Role We are seeking an Anthropic Identity & Integration Lead to design, implement, and support secure enterprise deployments of Anthropic solutions. This role focuses on platform deployment, identity management, security integration, provisioning, administration, and enterprise connectivity. The successful candidate will work closely with customer IT, IAM, security, networking, and infrastructure teams to move implementations through security review, go-live readiness, provisioning, and initial production activation. • Lead technical kickoff and deployment workshops with customer IT, IAM, security, and infrastructure teams. • Assess customer environments, select the deployment path, and define the implementation plan. • Design and configure enterprise single sign-on using appropriate identity federation standards and providers. • Configure SCIM provisioning and support user lifecycle management. • Implement administrative policies, role-based access controls, and security configurations. • Configure Model Context Protocol (MCP) connectors and enterprise integrations where applicable. • Provision seats, users, groups, environments, and supported access surfaces. • Coordinate security reviews, compliance activities, testing, and go-live gates. • Collaborate with IAM, networking, cloud, application, and security teams to resolve deployment issues. • Develop implementation documentation, operating procedures, and technical runbooks. • Support initial cohort activation and transition the deployed service to ongoing operations. • Identify opportunities to extend the platform through Claude Code, Cowork, APIs, MCP, and custom AI solutions. Required Qualifications • Agentic AI development experience • Vibe coding experience with Claude Code • Complex task automation with Claude Cowork Required Skills and Experience • Master's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent professional experience. • Experience implementing enterprise SaaS platforms, cloud services, or identity-integrated applications. • Strong understanding of Identity and Access Management (IAM). • Experience configuring SSO using SAML, OAuth 2.0, or OpenID Connect. • Experience with SCIM provisioning and user lifecycle management. • Experience with enterprise security controls, access policies, and security review processes. • Understanding of APIs, network connectivity, and enterprise integration patterns. • Familiarity with at least one major cloud platform such as AWS, Microsoft Azure, or Google Cloud. • Strong troubleshooting, documentation, and technical diagnostic skills. • Experience working directly with enterprise IT and security organizations. Preferred Qualifications • Experience implementing Anthropic services or comparable enterprise AI platforms. • Experience with Model Context Protocol (MCP) servers, clients, or connectors. • Familiarity with Claude Code, Cowork, Anthropic APIs, and enterprise AI administration. • Experience with security governance, compliance, and risk-management processes. • Knowledge of enterprise architecture, API security, and integration patterns. • Consulting or customer-facing delivery experience. • Software engineering experience with Python, TypeScript, REST APIs, or cloud-native services. Key Competencies • Identity and access management • Enterprise integration • Secure platform deployment • Technical consulting • Cloud and SaaS administration • Governance and compliance • Problem solving and troubleshooting"
11/14/2026
Full time
Job Description Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location Atlanta GA, Chicago IL, New York NY, San Francisco CA Your Role We are seeking an Anthropic Identity & Integration Lead to design, implement, and support secure enterprise deployments of Anthropic solutions. This role focuses on platform deployment, identity management, security integration, provisioning, administration, and enterprise connectivity. The successful candidate will work closely with customer IT, IAM, security, networking, and infrastructure teams to move implementations through security review, go-live readiness, provisioning, and initial production activation. • Lead technical kickoff and deployment workshops with customer IT, IAM, security, and infrastructure teams. • Assess customer environments, select the deployment path, and define the implementation plan. • Design and configure enterprise single sign-on using appropriate identity federation standards and providers. • Configure SCIM provisioning and support user lifecycle management. • Implement administrative policies, role-based access controls, and security configurations. • Configure Model Context Protocol (MCP) connectors and enterprise integrations where applicable. • Provision seats, users, groups, environments, and supported access surfaces. • Coordinate security reviews, compliance activities, testing, and go-live gates. • Collaborate with IAM, networking, cloud, application, and security teams to resolve deployment issues. • Develop implementation documentation, operating procedures, and technical runbooks. • Support initial cohort activation and transition the deployed service to ongoing operations. • Identify opportunities to extend the platform through Claude Code, Cowork, APIs, MCP, and custom AI solutions. Required Qualifications • Agentic AI development experience • Vibe coding experience with Claude Code • Complex task automation with Claude Cowork Required Skills and Experience • Master's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent professional experience. • Experience implementing enterprise SaaS platforms, cloud services, or identity-integrated applications. • Strong understanding of Identity and Access Management (IAM). • Experience configuring SSO using SAML, OAuth 2.0, or OpenID Connect. • Experience with SCIM provisioning and user lifecycle management. • Experience with enterprise security controls, access policies, and security review processes. • Understanding of APIs, network connectivity, and enterprise integration patterns. • Familiarity with at least one major cloud platform such as AWS, Microsoft Azure, or Google Cloud. • Strong troubleshooting, documentation, and technical diagnostic skills. • Experience working directly with enterprise IT and security organizations. Preferred Qualifications • Experience implementing Anthropic services or comparable enterprise AI platforms. • Experience with Model Context Protocol (MCP) servers, clients, or connectors. • Familiarity with Claude Code, Cowork, Anthropic APIs, and enterprise AI administration. • Experience with security governance, compliance, and risk-management processes. • Knowledge of enterprise architecture, API security, and integration patterns. • Consulting or customer-facing delivery experience. • Software engineering experience with Python, TypeScript, REST APIs, or cloud-native services. Key Competencies • Identity and access management • Enterprise integration • Secure platform deployment • Technical consulting • Cloud and SaaS administration • Governance and compliance • Problem solving and troubleshooting"
Job Description This is a 6 month contract role with Full Time Potential No third party recruiting sources will be considered About the Company Founded in 1992, Mi-Case is the industry leader in fully integrated offender management software solutions and provides industry expertise and consulting within Criminal Justice and Public Safety systems. Mi-Case leverages a unique combination of technical, functional and industry specialization as well as partnerships with key software vendors to deliver maximum value add projects. About the Role As a DBA, you will play a key role in administering and optimizing relational databases in AWS, with primary focus on Amazon RDS for Oracle, Amazon Aurora PostgreSQL, and Amazon RDS for SQL Server. You will own provisioning, configuration, upgrades, performance, backup and recovery, security, and day-to-day operations. You will also provide leadership and guidance to a team of DBAs and developers, establish cloud database standards and runbooks, and automate health checks and reporting to ensure high performance, availability, and reliability. Responsibilities As a DBA, you will be responsible for administering Amazon RDS databases in AWS. You will drive automation, operational excellence, and proactive monitoring through repeatable runbooks and health check reporting. AWS RDS and Aurora Provisioning: Design, deploy, and configure RDS DB instances and Aurora clusters, including instance and storage sizing, subnet and parameter groups, option groups, maintenance windows, Multi-AZ, and read replicas. High Availability and Disaster Recovery: Implement and validate HA and DR strategies, including Multi-AZ, failover configuration, cross-region replication where applicable, and disaster recovery runbooks with defined RTO and RPO. Backup, Restore, and Environment Refresh: Manage automated backups, manual snapshots, retention policies, and cross-region snapshot copies. Perform and document regular restore tests and support Dev, QA, and UAT refreshes using approved methods. Performance Monitoring and Tuning: Use CloudWatch, Performance Insights, and Enhanced Monitoring to diagnose performance issues, analyze wait events and query behavior, and implement tuning actions across Oracle, PostgreSQL, and SQL Server. Security and Compliance: Enforce least-privilege access using IAM and database roles, network isolation using VPC and security groups, encryption at rest using KMS and encryption in transit using TLS. Configure and retain audit and engine logs in CloudWatch Logs as needed. Patching and Upgrades: Plan and execute minor and major engine upgrades with minimal downtime. Coordinate testing, apply patching within defined maintenance windows, and use blue/green or staged deployment patterns where supported. Automation and Infrastructure as Code: Automate routine tasks using scripting and AWS CLI or SDKs. Partner with DevOps to manage RDS and Aurora changes using infrastructure as code (for example, Terraform or CloudFormation) and integrate database checks into CI/CD pipelines. Migration and Data Movement: Support database migrations and upgrades using AWS DMS and AWS Schema Conversion Tool when applicable, plus native utilities such as Oracle Data Pump, pg_dump and pg_restore, and SQL Server native backup and restore to S3. Engine-Specific Administration: Implement maintenance routines appropriate for each engine, such as Oracle statistics and maintenance windows, Aurora PostgreSQL vacuum and extension management, and SQL Server index and statistics maintenance and SQL Agent job scheduling, within the capabilities of RDS and Aurora. Collaboration: Be the liaison between the database team and other technical and business units, ensuring alignment of database services with organizational goals. Collaboration and Support: Work closely with developers, platform teams, and system administrators to optimize database design, resolve issues, and ensure database systems meet business needs. Documentation and Best Practices: Document all database procedures in internal Wiki, including health check reporting, automation scripts, RDS and Aurora deployment standards, and operational runbooks, to ensure consistency and adherence to best practices. Qualifications Bachelor's degree in computer science, Information Technology, or a related field AWS Certified Database - Specialty, Oracle Certified Professional (OCP), and Microsoft SQL Server certification or equivalent experience Required Skills 5+ years of hands-on database administration experience in AWS, including Amazon RDS and Amazon Aurora. Strong experience administering Oracle on Amazon RDS, including backup and recovery workflows, parameter and option group management, and performance troubleshooting. Strong experience administering Aurora PostgreSQL, including cluster design, failover behavior, reader scaling, parameter tuning, vacuum strategy, and extension management. Strong experience administering SQL Server on Amazon RDS, including index and statistics maintenance, SQL Agent scheduling, and native backup and restore workflows. Deep understanding of AWS networking and security for databases, including VPC design, security groups, IAM, KMS encryption, and TLS connectivity. Proficiency with monitoring and diagnostics tools such as CloudWatch, Performance Insights, and engine logs for root cause analysis. Scripting and automation skills using AWS CLI or SDKs plus languages such as Python, PowerShell, or Bash. Experience with database migrations and modernization using AWS DMS and AWS Schema Conversion Tool, plus native engine utilities. Demonstrated ability to lead a team, mentor junior staff, and collaborate across departments. Excellent communication, documentation, and problem-solving skills. Preferred Skills Results - Consistently delivers required business results; sets and achieves achievable, yet aggressive, goals; consistently complies with quality, service and productivity standards and meets deadlines; maintains focus on company goals. Technical/Functional Expertise - Demonstrates and effectively applies depth and breadth of knowledge and skill in a technical or functional area. Professional Development - Demonstrates a commitment to professional development by proactively seeking opportunities to develop new capabilities, skills, and knowledge; acquires the skills needed to continually enhance his/her contribution to the company and to his/her respective profession. Communication - Respectfully listens to others to gain a full understanding of issues; comprehends written material; presents information in a clear and concise manner orally and in writing to ensure others understand his/her ideas; appropriately adapts his/her message, style, and tone to accommodate a variety of audiences. Problem Solving - Analyzes problems by evaluating available information and resources; develops effective, viable solutions to problems which can help drive the effectiveness of the company. Project Management - Effectively manages project(s) by appropriately focusing attention on the critical few priorities; effectively creates and executes against project timelines based on priorities, resource availability, and other project requirements (i.e.,
11/14/2026
Full time
Job Description This is a 6 month contract role with Full Time Potential No third party recruiting sources will be considered About the Company Founded in 1992, Mi-Case is the industry leader in fully integrated offender management software solutions and provides industry expertise and consulting within Criminal Justice and Public Safety systems. Mi-Case leverages a unique combination of technical, functional and industry specialization as well as partnerships with key software vendors to deliver maximum value add projects. About the Role As a DBA, you will play a key role in administering and optimizing relational databases in AWS, with primary focus on Amazon RDS for Oracle, Amazon Aurora PostgreSQL, and Amazon RDS for SQL Server. You will own provisioning, configuration, upgrades, performance, backup and recovery, security, and day-to-day operations. You will also provide leadership and guidance to a team of DBAs and developers, establish cloud database standards and runbooks, and automate health checks and reporting to ensure high performance, availability, and reliability. Responsibilities As a DBA, you will be responsible for administering Amazon RDS databases in AWS. You will drive automation, operational excellence, and proactive monitoring through repeatable runbooks and health check reporting. AWS RDS and Aurora Provisioning: Design, deploy, and configure RDS DB instances and Aurora clusters, including instance and storage sizing, subnet and parameter groups, option groups, maintenance windows, Multi-AZ, and read replicas. High Availability and Disaster Recovery: Implement and validate HA and DR strategies, including Multi-AZ, failover configuration, cross-region replication where applicable, and disaster recovery runbooks with defined RTO and RPO. Backup, Restore, and Environment Refresh: Manage automated backups, manual snapshots, retention policies, and cross-region snapshot copies. Perform and document regular restore tests and support Dev, QA, and UAT refreshes using approved methods. Performance Monitoring and Tuning: Use CloudWatch, Performance Insights, and Enhanced Monitoring to diagnose performance issues, analyze wait events and query behavior, and implement tuning actions across Oracle, PostgreSQL, and SQL Server. Security and Compliance: Enforce least-privilege access using IAM and database roles, network isolation using VPC and security groups, encryption at rest using KMS and encryption in transit using TLS. Configure and retain audit and engine logs in CloudWatch Logs as needed. Patching and Upgrades: Plan and execute minor and major engine upgrades with minimal downtime. Coordinate testing, apply patching within defined maintenance windows, and use blue/green or staged deployment patterns where supported. Automation and Infrastructure as Code: Automate routine tasks using scripting and AWS CLI or SDKs. Partner with DevOps to manage RDS and Aurora changes using infrastructure as code (for example, Terraform or CloudFormation) and integrate database checks into CI/CD pipelines. Migration and Data Movement: Support database migrations and upgrades using AWS DMS and AWS Schema Conversion Tool when applicable, plus native utilities such as Oracle Data Pump, pg_dump and pg_restore, and SQL Server native backup and restore to S3. Engine-Specific Administration: Implement maintenance routines appropriate for each engine, such as Oracle statistics and maintenance windows, Aurora PostgreSQL vacuum and extension management, and SQL Server index and statistics maintenance and SQL Agent job scheduling, within the capabilities of RDS and Aurora. Collaboration: Be the liaison between the database team and other technical and business units, ensuring alignment of database services with organizational goals. Collaboration and Support: Work closely with developers, platform teams, and system administrators to optimize database design, resolve issues, and ensure database systems meet business needs. Documentation and Best Practices: Document all database procedures in internal Wiki, including health check reporting, automation scripts, RDS and Aurora deployment standards, and operational runbooks, to ensure consistency and adherence to best practices. Qualifications Bachelor's degree in computer science, Information Technology, or a related field AWS Certified Database - Specialty, Oracle Certified Professional (OCP), and Microsoft SQL Server certification or equivalent experience Required Skills 5+ years of hands-on database administration experience in AWS, including Amazon RDS and Amazon Aurora. Strong experience administering Oracle on Amazon RDS, including backup and recovery workflows, parameter and option group management, and performance troubleshooting. Strong experience administering Aurora PostgreSQL, including cluster design, failover behavior, reader scaling, parameter tuning, vacuum strategy, and extension management. Strong experience administering SQL Server on Amazon RDS, including index and statistics maintenance, SQL Agent scheduling, and native backup and restore workflows. Deep understanding of AWS networking and security for databases, including VPC design, security groups, IAM, KMS encryption, and TLS connectivity. Proficiency with monitoring and diagnostics tools such as CloudWatch, Performance Insights, and engine logs for root cause analysis. Scripting and automation skills using AWS CLI or SDKs plus languages such as Python, PowerShell, or Bash. Experience with database migrations and modernization using AWS DMS and AWS Schema Conversion Tool, plus native engine utilities. Demonstrated ability to lead a team, mentor junior staff, and collaborate across departments. Excellent communication, documentation, and problem-solving skills. Preferred Skills Results - Consistently delivers required business results; sets and achieves achievable, yet aggressive, goals; consistently complies with quality, service and productivity standards and meets deadlines; maintains focus on company goals. Technical/Functional Expertise - Demonstrates and effectively applies depth and breadth of knowledge and skill in a technical or functional area. Professional Development - Demonstrates a commitment to professional development by proactively seeking opportunities to develop new capabilities, skills, and knowledge; acquires the skills needed to continually enhance his/her contribution to the company and to his/her respective profession. Communication - Respectfully listens to others to gain a full understanding of issues; comprehends written material; presents information in a clear and concise manner orally and in writing to ensure others understand his/her ideas; appropriately adapts his/her message, style, and tone to accommodate a variety of audiences. Problem Solving - Analyzes problems by evaluating available information and resources; develops effective, viable solutions to problems which can help drive the effectiveness of the company. Project Management - Effectively manages project(s) by appropriately focusing attention on the critical few priorities; effectively creates and executes against project timelines based on priorities, resource availability, and other project requirements (i.e.,
Job Description Key Responsibilities Perform audits of work completed in data centers and co-location facilities. Provide technical guidance and oversight to field technicians. Support fiber installation, decommissioning, migrations, remediation, and break/fix activities. Conduct optical testing and troubleshooting using OTDRs, optical power meters, VFLs, and related tools. Interpret and execute Methods of Procedure (MoPs), engineering documents, cut sheets, and network diagrams. Ensure proper cable management and accurate fiber connections. Communicate directly with customers and provide project updates through ticketing systems and meetings. Maintain quality, safety, and operational standards across all activities. Required Qualifications 3-5+ years of experience in data center operations or a similar technical environment. Experience leading teams or supervising technicians. Strong hands-on experience with single-mode and multi-mode fiber optic cabling. Experience with optical testing and transport troubleshooting. Ability to read network diagrams, engineering documentation, and cut sheets. Strong communication and documentation skills. Experience using Microsoft Office Suite and customer ticketing systems. Ability to work in fast-paced, high-availability environments. Physical Requirements Ability to lift and move equipment up to 50 lbs. Comfortable working at heights and in varying environmental conditions. Ability to travel up to 50% as needed.
11/14/2026
Full time
Job Description Key Responsibilities Perform audits of work completed in data centers and co-location facilities. Provide technical guidance and oversight to field technicians. Support fiber installation, decommissioning, migrations, remediation, and break/fix activities. Conduct optical testing and troubleshooting using OTDRs, optical power meters, VFLs, and related tools. Interpret and execute Methods of Procedure (MoPs), engineering documents, cut sheets, and network diagrams. Ensure proper cable management and accurate fiber connections. Communicate directly with customers and provide project updates through ticketing systems and meetings. Maintain quality, safety, and operational standards across all activities. Required Qualifications 3-5+ years of experience in data center operations or a similar technical environment. Experience leading teams or supervising technicians. Strong hands-on experience with single-mode and multi-mode fiber optic cabling. Experience with optical testing and transport troubleshooting. Ability to read network diagrams, engineering documentation, and cut sheets. Strong communication and documentation skills. Experience using Microsoft Office Suite and customer ticketing systems. Ability to work in fast-paced, high-availability environments. Physical Requirements Ability to lift and move equipment up to 50 lbs. Comfortable working at heights and in varying environmental conditions. Ability to travel up to 50% as needed.
Job Description IT Desktop support Engineer Bridgewater, NJ 08807(Onsite) Contract VIP, White glove, AV support Key Working Relationships The IT Infrastructure Service Specialist regularly works with: Business users and site leadership Laboratory Operations and Research teams Manufacturing and Quality teams IT Infrastructure, Information Security, Applications, and Automation teams Facilities and site operations personnel External service providers, as needed, for issue follow-up and support Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related field. Minimum 7 years of hands-on, on-site IT support experience in an enterprise environment. Strong end-user computing support experience across laptops, desktops, mobile devices, printers, peripherals, and endpoint tools. Proven troubleshooting skills across hardware, software, operating systems, network connectivity, access, and service requests. Experience with IT asset lifecycle support, deployments, incident management, and technical documentation. Preferred Qualifications Experience in pharmaceutical, biotechnology, life sciences, manufacturing, or other regulated environments. Exposure to laboratory technology, scientific instrument workstations, or third-party service coordination. Experience supporting research, manufacturing, laboratory, executive, or business-critical teams. Relevant certifications such as Microsoft, ITIL, CompTIA, Cisco, or equivalent credentials. Technical Knowledge and Skills Microsoft Windows, Microsoft 365, endpoint management, device configuration, and software deployment. Desktop, laptop, mobile device, printer, scanner, peripheral, and conference room technology support. Basic networking concepts, including TCP/IP, Wi-Fi, VPN, DNS, DHCP, and connectivity troubleshooting. IT service management platforms, preferably ServiceNow, with strong ticket documentation discipline. User account administration, access control, cybersecurity awareness, change management, and data integrity practices. PowerShell, Windows scripting, Linux, Excel macros, or automation experience is a plus. Core Competencies Customer-focused mindset with strong communication and service ownership. Strong troubleshooting, analytical thinking, and problem-resolution skills. High attention to detail, documentation accuracy, and compliance discipline. Ability to prioritize work, manage urgency, and make sound decisions independently. Professional, discreet, adaptable, and effective in cross-functional collaboration. Physical and Work Requirements Ability to provide on-site support across office, laboratory, conference room, and technical areas. Ability to install, connect, move, and troubleshoot computers, monitors, printers, and peripherals. Ability to respond quickly to time-sensitive issues impacting business, laboratory, or manufacturing operations. Occasional travel between supported company locations may be required.
11/14/2026
Full time
Job Description IT Desktop support Engineer Bridgewater, NJ 08807(Onsite) Contract VIP, White glove, AV support Key Working Relationships The IT Infrastructure Service Specialist regularly works with: Business users and site leadership Laboratory Operations and Research teams Manufacturing and Quality teams IT Infrastructure, Information Security, Applications, and Automation teams Facilities and site operations personnel External service providers, as needed, for issue follow-up and support Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related field. Minimum 7 years of hands-on, on-site IT support experience in an enterprise environment. Strong end-user computing support experience across laptops, desktops, mobile devices, printers, peripherals, and endpoint tools. Proven troubleshooting skills across hardware, software, operating systems, network connectivity, access, and service requests. Experience with IT asset lifecycle support, deployments, incident management, and technical documentation. Preferred Qualifications Experience in pharmaceutical, biotechnology, life sciences, manufacturing, or other regulated environments. Exposure to laboratory technology, scientific instrument workstations, or third-party service coordination. Experience supporting research, manufacturing, laboratory, executive, or business-critical teams. Relevant certifications such as Microsoft, ITIL, CompTIA, Cisco, or equivalent credentials. Technical Knowledge and Skills Microsoft Windows, Microsoft 365, endpoint management, device configuration, and software deployment. Desktop, laptop, mobile device, printer, scanner, peripheral, and conference room technology support. Basic networking concepts, including TCP/IP, Wi-Fi, VPN, DNS, DHCP, and connectivity troubleshooting. IT service management platforms, preferably ServiceNow, with strong ticket documentation discipline. User account administration, access control, cybersecurity awareness, change management, and data integrity practices. PowerShell, Windows scripting, Linux, Excel macros, or automation experience is a plus. Core Competencies Customer-focused mindset with strong communication and service ownership. Strong troubleshooting, analytical thinking, and problem-resolution skills. High attention to detail, documentation accuracy, and compliance discipline. Ability to prioritize work, manage urgency, and make sound decisions independently. Professional, discreet, adaptable, and effective in cross-functional collaboration. Physical and Work Requirements Ability to provide on-site support across office, laboratory, conference room, and technical areas. Ability to install, connect, move, and troubleshoot computers, monitors, printers, and peripherals. Ability to respond quickly to time-sensitive issues impacting business, laboratory, or manufacturing operations. Occasional travel between supported company locations may be required.
Job Description Role: AWS Systems Engineer Location: Jersey City , NJ W2 candidates only As a cloud infrastructure senior engineer, you'll set technical direction across two connected sides of the platform: Platform / Infrastructure - event-driven build pipelines using AWS Step Functions and Lambda, defined as Infrastructure as Code in CloudFormation, orchestrating the full image lifecycle from import through customization, testing, distribution, and decommissioning. Image customization & operations - the reusable packages, Ansible provisioning scripts, and compliance tests that define each image, delivered through a PR-driven, automated release pipeline. What you'll do Own and evolve serverless, event-driven build automation (Step Functions, Lambda, SNS, S3, EC2) that customizes machine images at scale. Lead Infrastructure as Code (CloudFormation) that deploys consistently across many regions and accounts. Build and harden OS images for RHEL, Windows, macOS, and Amazon Linux, including GPU, ARM64, and Kubernetes node variants, to strict security and compliance standards. Raise the bar on code quality, test coverage, and CI/CD health; mentor engineers and lead technical reviews. Partner with OS engineering and consuming application teams to keep the image catalog secure, current, and reliable. What we're looking for 7+ years in infrastructure, platform, or cloud engineering, with strong hands-on AWS experience (EC2/AMIs, Lambda, Step Functions, CloudFormation, IAM, S3, SNS). Custom VM Image building skills Google and Azure experience is plus. Hands on experience in creating complex AI skills, agents. Strong Python and a solid automated-testing discipline. Proven ownership of production Infrastructure as Code and CI/CD pipelines, ideally multi-region/multi-account. Linux and/or Windows administration and OS hardening experience; macOS a plus. Configuration management (Ansible) and compliance-as-code testing (InSpec) strongly preferred. Demonstrated technical leadership and mentoring.
11/14/2026
Full time
Job Description Role: AWS Systems Engineer Location: Jersey City , NJ W2 candidates only As a cloud infrastructure senior engineer, you'll set technical direction across two connected sides of the platform: Platform / Infrastructure - event-driven build pipelines using AWS Step Functions and Lambda, defined as Infrastructure as Code in CloudFormation, orchestrating the full image lifecycle from import through customization, testing, distribution, and decommissioning. Image customization & operations - the reusable packages, Ansible provisioning scripts, and compliance tests that define each image, delivered through a PR-driven, automated release pipeline. What you'll do Own and evolve serverless, event-driven build automation (Step Functions, Lambda, SNS, S3, EC2) that customizes machine images at scale. Lead Infrastructure as Code (CloudFormation) that deploys consistently across many regions and accounts. Build and harden OS images for RHEL, Windows, macOS, and Amazon Linux, including GPU, ARM64, and Kubernetes node variants, to strict security and compliance standards. Raise the bar on code quality, test coverage, and CI/CD health; mentor engineers and lead technical reviews. Partner with OS engineering and consuming application teams to keep the image catalog secure, current, and reliable. What we're looking for 7+ years in infrastructure, platform, or cloud engineering, with strong hands-on AWS experience (EC2/AMIs, Lambda, Step Functions, CloudFormation, IAM, S3, SNS). Custom VM Image building skills Google and Azure experience is plus. Hands on experience in creating complex AI skills, agents. Strong Python and a solid automated-testing discipline. Proven ownership of production Infrastructure as Code and CI/CD pipelines, ideally multi-region/multi-account. Linux and/or Windows administration and OS hardening experience; macOS a plus. Configuration management (Ansible) and compliance-as-code testing (InSpec) strongly preferred. Demonstrated technical leadership and mentoring.
Moseley Technical Services, Inc.
Scottsdale, Arizona
Job Description Senior Enterprise Services System Engineer job in Scottsdale, Arizona is available with Moseley Technical Services Top Aerospace / Defense company . In this job you will support the Space Development Agency as a member of a cross-functional team responsible for developing and deploying the state-of-the-art ground operational systems. Responsibilities: Develop, update, and sustain Enterprise Services system-engineering documentation supporting network, cloud, DMZ, and hybrid infrastructure capabilities. Author and maintain system specifications, architecture descriptions, design documents, interface control documents, architecture description documents, and network diagrams Translate needs, concepts, and technical requirements into clear, traceable system-engineering artifacts. Develop and maintain ICDs for network, cloud, external mission partner, Operations Center, Ground Entry Point, SVV, and enterprise-service interfaces. Work closely with Network, Cloud, Cybersecurity, Operations, Integration and Test, and Systems Engineering, to resolve documentation issues. Ensure documentation reflects the deployed environment, approved architecture, planned capability increments, interfaces, configurations, and technical decisions. Support requirements decomposition, allocation, traceability, verification planning, and updates to requirements traceability matrices. Participate in technical interchange meetings, design reviews, architecture working groups, DRRs, and configuration-control activities. Coordinate document reviews, adjudicate comments, maintain version control, and route documents through required approval and release processes. Ensure documentation supports the PWSA Tranche-based development approach by documenting current-state, planned-state, and future-state architecture evolution. Identify documentation gaps, outdated artifacts, interface inconsistencies, and technical dependencies; develop plans to address them. Support development of technical estimates, schedules, work plans, and backlog stories for documentation and systems-engineering activities. Provide Systems Engineering leadership for documentation priorities, quality standards, completion criteria, and delivery commitments across the Enterprise Services team. Required Skills & Experience U.S. citizen with active Department of Defense Secret security clearance Bachelor's degree in Systems Engineering, or STEM and 8+ years of relevant experience; or Master's degree and 6+ years of experience. 15+ years of recent experience designing, integrating, or sustaining complex distributed software systems 10+ years of recent experience working satellite-ground systems or similar national-security mission programs 5+ years of recent experience working in cloud or hybrid-cloud environments Demonstrated experience developing system-engineering documentation for complex network, cloud, or hybrid-cloud environments. Experience supporting SDA, PWSA, or GMI programs Familiarity with cloud networking and services, preferably AWS GovCloud and/or AWS SC2S, including VPCs, Transit Gateways, Direct Connect, load balancers, security groups, and Infrastructure as Code concepts.
11/14/2026
Full time
Job Description Senior Enterprise Services System Engineer job in Scottsdale, Arizona is available with Moseley Technical Services Top Aerospace / Defense company . In this job you will support the Space Development Agency as a member of a cross-functional team responsible for developing and deploying the state-of-the-art ground operational systems. Responsibilities: Develop, update, and sustain Enterprise Services system-engineering documentation supporting network, cloud, DMZ, and hybrid infrastructure capabilities. Author and maintain system specifications, architecture descriptions, design documents, interface control documents, architecture description documents, and network diagrams Translate needs, concepts, and technical requirements into clear, traceable system-engineering artifacts. Develop and maintain ICDs for network, cloud, external mission partner, Operations Center, Ground Entry Point, SVV, and enterprise-service interfaces. Work closely with Network, Cloud, Cybersecurity, Operations, Integration and Test, and Systems Engineering, to resolve documentation issues. Ensure documentation reflects the deployed environment, approved architecture, planned capability increments, interfaces, configurations, and technical decisions. Support requirements decomposition, allocation, traceability, verification planning, and updates to requirements traceability matrices. Participate in technical interchange meetings, design reviews, architecture working groups, DRRs, and configuration-control activities. Coordinate document reviews, adjudicate comments, maintain version control, and route documents through required approval and release processes. Ensure documentation supports the PWSA Tranche-based development approach by documenting current-state, planned-state, and future-state architecture evolution. Identify documentation gaps, outdated artifacts, interface inconsistencies, and technical dependencies; develop plans to address them. Support development of technical estimates, schedules, work plans, and backlog stories for documentation and systems-engineering activities. Provide Systems Engineering leadership for documentation priorities, quality standards, completion criteria, and delivery commitments across the Enterprise Services team. Required Skills & Experience U.S. citizen with active Department of Defense Secret security clearance Bachelor's degree in Systems Engineering, or STEM and 8+ years of relevant experience; or Master's degree and 6+ years of experience. 15+ years of recent experience designing, integrating, or sustaining complex distributed software systems 10+ years of recent experience working satellite-ground systems or similar national-security mission programs 5+ years of recent experience working in cloud or hybrid-cloud environments Demonstrated experience developing system-engineering documentation for complex network, cloud, or hybrid-cloud environments. Experience supporting SDA, PWSA, or GMI programs Familiarity with cloud networking and services, preferably AWS GovCloud and/or AWS SC2S, including VPCs, Transit Gateways, Direct Connect, load balancers, security groups, and Infrastructure as Code concepts.
Job Description We have an exciting opportunity for Network Architect. Role - Network Architect Location: Phoenix AZ (onsite) Salary: $130K Position Type: Full-time only Job Summary: We are looking for an experienced Network Architect with deep expertise in Cisco Application Centric Infrastructure (ACI) and cloud networking to design, deploy, and optimize enterprise network infrastructure. The ideal candidate will be proficient in Cisco ACI fabric design and management, with strong skills in integrating cloud environments such as AWS, Azure, or Google Cloud into a hybrid or multi-cloud architecture. Key Responsibilities: •Architect, design, and implement Cisco ACI solutions for scalable and secure data center networks. •Lead the integration of Cisco ACI with cloud networking environments (AWS, Azure, GCP), ensuring seamless connectivity and security. •Develop and enforce network policies, segmentation, and micro-segmentation strategies using Cisco ACI and cloud-native tools. •Collaborate with cloud architects and security teams to build hybrid cloud networking architectures. • Design, implement, and support F5 BIG-IP solutions, including LTM, GTM/DNS, SSL offloading, traffic management, high availability, and application delivery services. •Troubleshoot complex network issues spanning on-premises Cisco ACI fabric and cloud networks. •Monitor network performance, capacity planning, and recommend improvements. •Stay current with Cisco ACI enhancements, cloud networking trends, and emerging technologies. •Support the implementation of IaC (Infrastructure as Code) for network components using tools like Terraform, CloudFormation, or ARM templates. •Provide technical leadership and mentoring to network and cloud teams. •Stay up-to-date on emerging technologies, trends, and best practices in cloud and enterprise networking. Preferred Certifications: •Cisco Certified Network Professional Data Center (CCNP Data Center) •Cisco Certified Internetwork Expert (CCIE) - Data Center or Enterprise Infrastructure •AWS Advanced Networking Specialty •Microsoft Certified: Azure Network Engineer Associate •Google Cloud Professional Cloud Network Engineer Thanks & Regards Sumit Talekar Associate Manager - TA Rezolve AI Limited Add : 499 Park Ave, Suite 1003, New York, NY 10022, USA Contact : + WebSite:
11/14/2026
Full time
Job Description We have an exciting opportunity for Network Architect. Role - Network Architect Location: Phoenix AZ (onsite) Salary: $130K Position Type: Full-time only Job Summary: We are looking for an experienced Network Architect with deep expertise in Cisco Application Centric Infrastructure (ACI) and cloud networking to design, deploy, and optimize enterprise network infrastructure. The ideal candidate will be proficient in Cisco ACI fabric design and management, with strong skills in integrating cloud environments such as AWS, Azure, or Google Cloud into a hybrid or multi-cloud architecture. Key Responsibilities: •Architect, design, and implement Cisco ACI solutions for scalable and secure data center networks. •Lead the integration of Cisco ACI with cloud networking environments (AWS, Azure, GCP), ensuring seamless connectivity and security. •Develop and enforce network policies, segmentation, and micro-segmentation strategies using Cisco ACI and cloud-native tools. •Collaborate with cloud architects and security teams to build hybrid cloud networking architectures. • Design, implement, and support F5 BIG-IP solutions, including LTM, GTM/DNS, SSL offloading, traffic management, high availability, and application delivery services. •Troubleshoot complex network issues spanning on-premises Cisco ACI fabric and cloud networks. •Monitor network performance, capacity planning, and recommend improvements. •Stay current with Cisco ACI enhancements, cloud networking trends, and emerging technologies. •Support the implementation of IaC (Infrastructure as Code) for network components using tools like Terraform, CloudFormation, or ARM templates. •Provide technical leadership and mentoring to network and cloud teams. •Stay up-to-date on emerging technologies, trends, and best practices in cloud and enterprise networking. Preferred Certifications: •Cisco Certified Network Professional Data Center (CCNP Data Center) •Cisco Certified Internetwork Expert (CCIE) - Data Center or Enterprise Infrastructure •AWS Advanced Networking Specialty •Microsoft Certified: Azure Network Engineer Associate •Google Cloud Professional Cloud Network Engineer Thanks & Regards Sumit Talekar Associate Manager - TA Rezolve AI Limited Add : 499 Park Ave, Suite 1003, New York, NY 10022, USA Contact : + WebSite:
Job Description Test and Evaluation AI Expert Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now-unleash your potential with MANTECH! This is for a future opportunity MANTECH seeks a motivated, career and customer-oriented Test and Evaluation (T&E) AI Expert to join our team in Washington, D.C . This is a hybrid position with one day per month onsite. Responsibilities include but are not limited to: Provide Test and Evaluation expertise on a wide range of Science and Technology activities and missions to include test planning, test execution, data management and test reporting with emphasis on AI/ML enabled systems Provide T&E oversight support of multiple government programs and possess knowledge, expertise, and education in test and evaluation methods with emphasis on AI/ML enabled systems Provide T&E expertise for effectiveness and suitability in an operationally constrained environment Perform T&E Technical Analysis as part of an integrated program team providing technical advisory and lead system integrator technical oversight to the government test and evaluation division lead Evaluate the performance of Artificial Intelligence (AI) solutions using appropriate metrics and validation techniques. Conduct thorough testing to identify and address issues related to accuracy, robustness, and generalization of AI interfaces Design and develop machine learning algorithms, deep learning models, and statistical methods to solve complex problems; includes data preprocessing, feature engineering, model training, validation, and evaluation Provide insight to programming & implementation maturity; review of AI algorithms and models using programming languages such as Python, R, or TensorFlow Support data analysis & visualization reviews: Analyze risks with large datasets to extract meaningful insights and patterns. Provide insight to model deployment & integration: Support the approach and analysis with deploy trained models into production environments, ensuring scalability, reliability, and performance. Develop guides and training materials for T&E of Artificial Intelligence. Update and teach T&E of Artificial Intelligence seminar Required Qualifications: Master's degree in Computer Science, Engineering, Mathematics, Statistics, or a related field 15+ years of Test and Evaluation experience with a significant portion dedicated to AI testing and evaluation of complex systems Artificial intelligence and/or machine learning experience with T&E interfaces In-depth knowledge of machine learning algorithms, deep learning frameworks (e.g., TensorFlow, PyTorch), and statistical techniques Experience with data manipulation, analysis, and visualization libraries (e.g., NumPy, pandas, Matplotlib) Familiarity with software development best practices, version control systems (e.g., Git), and Agile methodologies Experience with natural language processing (NLP), computer vision, reinforcement learning, or other specialized areas of AI Knowledge of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and containerization engine technologies (e.g., Docker, Kubernetes) Experience with big data processing frameworks (e.g., Spark, Hadoop) and distributed computing Desired Qualifications: Defense Acquisition University (DAU) or DHS Level III Test and Evaluation Certification or equivalent Experience with DHS Acquisition Directives and Acquisition Lifecycle Framework (MD102/ALF) Knowledge, understanding and/or experience with the DHS (or DoD equivalent) Test and Evaluation policies, procedures and best practices for conducting, monitoring, and reviewing operational test and evaluation Clearance Requirements: Must possess active Secret clearance Must be able to obtain DHS suitability Physical Requirements: Must be able to remain in a stationary position 50% Frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations The projected compensation range for this position is $128,800.00-$214,500.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, MANTECH invests in its employees beyond just compensation. MANTECH's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections. MANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation. If you need a reasonable accommodation to apply for a position with MANTECH, please email us at and provide your name and contact information.
11/14/2026
Full time
Job Description Test and Evaluation AI Expert Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now-unleash your potential with MANTECH! This is for a future opportunity MANTECH seeks a motivated, career and customer-oriented Test and Evaluation (T&E) AI Expert to join our team in Washington, D.C . This is a hybrid position with one day per month onsite. Responsibilities include but are not limited to: Provide Test and Evaluation expertise on a wide range of Science and Technology activities and missions to include test planning, test execution, data management and test reporting with emphasis on AI/ML enabled systems Provide T&E oversight support of multiple government programs and possess knowledge, expertise, and education in test and evaluation methods with emphasis on AI/ML enabled systems Provide T&E expertise for effectiveness and suitability in an operationally constrained environment Perform T&E Technical Analysis as part of an integrated program team providing technical advisory and lead system integrator technical oversight to the government test and evaluation division lead Evaluate the performance of Artificial Intelligence (AI) solutions using appropriate metrics and validation techniques. Conduct thorough testing to identify and address issues related to accuracy, robustness, and generalization of AI interfaces Design and develop machine learning algorithms, deep learning models, and statistical methods to solve complex problems; includes data preprocessing, feature engineering, model training, validation, and evaluation Provide insight to programming & implementation maturity; review of AI algorithms and models using programming languages such as Python, R, or TensorFlow Support data analysis & visualization reviews: Analyze risks with large datasets to extract meaningful insights and patterns. Provide insight to model deployment & integration: Support the approach and analysis with deploy trained models into production environments, ensuring scalability, reliability, and performance. Develop guides and training materials for T&E of Artificial Intelligence. Update and teach T&E of Artificial Intelligence seminar Required Qualifications: Master's degree in Computer Science, Engineering, Mathematics, Statistics, or a related field 15+ years of Test and Evaluation experience with a significant portion dedicated to AI testing and evaluation of complex systems Artificial intelligence and/or machine learning experience with T&E interfaces In-depth knowledge of machine learning algorithms, deep learning frameworks (e.g., TensorFlow, PyTorch), and statistical techniques Experience with data manipulation, analysis, and visualization libraries (e.g., NumPy, pandas, Matplotlib) Familiarity with software development best practices, version control systems (e.g., Git), and Agile methodologies Experience with natural language processing (NLP), computer vision, reinforcement learning, or other specialized areas of AI Knowledge of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and containerization engine technologies (e.g., Docker, Kubernetes) Experience with big data processing frameworks (e.g., Spark, Hadoop) and distributed computing Desired Qualifications: Defense Acquisition University (DAU) or DHS Level III Test and Evaluation Certification or equivalent Experience with DHS Acquisition Directives and Acquisition Lifecycle Framework (MD102/ALF) Knowledge, understanding and/or experience with the DHS (or DoD equivalent) Test and Evaluation policies, procedures and best practices for conducting, monitoring, and reviewing operational test and evaluation Clearance Requirements: Must possess active Secret clearance Must be able to obtain DHS suitability Physical Requirements: Must be able to remain in a stationary position 50% Frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations The projected compensation range for this position is $128,800.00-$214,500.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, MANTECH invests in its employees beyond just compensation. MANTECH's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections. MANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation. If you need a reasonable accommodation to apply for a position with MANTECH, please email us at and provide your name and contact information.
Job Description Build deep expertise across PLC, DCS, HMI, and OT systems while helping shape the next generation of our plant. Position Summary We are looking for a driven Process Automation Engineer to join our Project Engineering Group in Batesville, Arkansas. We are hiring a Process Controls / Automation Engineer to help support and modernize a complex specialty chemical manufacturing operation. This is a high-impact opportunity to work across legacy and next-generation technologies, including an active migration to ABB 800M controls. You will learn how the entire plant operates, collaborate with experienced technical leaders, and grow into a trusted resource for automation, troubleshooting, and engineering decisions. Key Responsibilities Design, implement, integrate, test, and start up automation solutions for batch and continuous processes. Support change orders, upgrades, and improvement projects across PLC, DCS, HMI, and plant-network environments. Program and troubleshoot systems using ladder logic, structured text, function blocks, and batch-sequencing tools. Help advance our ABB 800xA and 800M modernization work while supporting Allen-Bradley, legacy DCS, and vendor systems. Partner with process engineering, project engineering, operations, electrical maintenance, and instrumentation teams to solve plant-wide problems. Diagnose root causes, improve reliability and capacity, develop procedures, and contribute to equipment and process design decisions. Participate in occasional after-hours support when critical plant issues arise. Qualifications Bachelor's degree in Chemical, Electrical, or Computer Engineering is preferred, but strong technologists, technicians, and systems integrators are encouraged to apply. Experience or strong demonstrated aptitude in process controls, automation, systems integration, or controls programming. Strong PC literacy and comfort with Windows environments, servers, domains, networking, and operational technology. A practical understanding of controllers, I/O, instrumentation, and fieldbus technologies. Experience in chemical, petroleum, or another continuous or batch manufacturing environment is preferred. You will join a close-knit technical team where people share knowledge, work across systems, and see the real-world results of their decisions. If you want technical variety, meaningful ownership, and room to become a go-to plant resource, apply now.
11/14/2026
Full time
Job Description Build deep expertise across PLC, DCS, HMI, and OT systems while helping shape the next generation of our plant. Position Summary We are looking for a driven Process Automation Engineer to join our Project Engineering Group in Batesville, Arkansas. We are hiring a Process Controls / Automation Engineer to help support and modernize a complex specialty chemical manufacturing operation. This is a high-impact opportunity to work across legacy and next-generation technologies, including an active migration to ABB 800M controls. You will learn how the entire plant operates, collaborate with experienced technical leaders, and grow into a trusted resource for automation, troubleshooting, and engineering decisions. Key Responsibilities Design, implement, integrate, test, and start up automation solutions for batch and continuous processes. Support change orders, upgrades, and improvement projects across PLC, DCS, HMI, and plant-network environments. Program and troubleshoot systems using ladder logic, structured text, function blocks, and batch-sequencing tools. Help advance our ABB 800xA and 800M modernization work while supporting Allen-Bradley, legacy DCS, and vendor systems. Partner with process engineering, project engineering, operations, electrical maintenance, and instrumentation teams to solve plant-wide problems. Diagnose root causes, improve reliability and capacity, develop procedures, and contribute to equipment and process design decisions. Participate in occasional after-hours support when critical plant issues arise. Qualifications Bachelor's degree in Chemical, Electrical, or Computer Engineering is preferred, but strong technologists, technicians, and systems integrators are encouraged to apply. Experience or strong demonstrated aptitude in process controls, automation, systems integration, or controls programming. Strong PC literacy and comfort with Windows environments, servers, domains, networking, and operational technology. A practical understanding of controllers, I/O, instrumentation, and fieldbus technologies. Experience in chemical, petroleum, or another continuous or batch manufacturing environment is preferred. You will join a close-knit technical team where people share knowledge, work across systems, and see the real-world results of their decisions. If you want technical variety, meaningful ownership, and room to become a go-to plant resource, apply now.
Job Description If you have experience in IT infrastructure, enjoy leading a team with a player/coach mentality, and have a growth + team-first mindset, read on! NOTE: The client is NOT able to provide visa sponsorship now or at any time in the future, and cannot consider candidates with H1B/OPT/C2C status or visa sponsorship requirements. The client is North America's largest recycler and leads the steel industry in minimizing environmental impacts, with an unmatched track record of employee investment and stability. As an industrial manufacturing site, the facility is in a rural West Virginia setting. The client provides a generous relocation package including moving costs and temporary housing - so if you're looking for a quieter area, lower cost of living, and better quality of life, this role may be for you! Overview: You will lead the Infrastructure Team and Application Support Analyst Team - working closely with the IT Manager and local division leadership to meet the IT infrastructure and application needs of the facility and other locations. You will be a resource for the IT team, offering guidance on day-to-day activities and ensuring projects meet deadlines. You will play a key part in accelerating the AI and automation roadmap, including design and implementation of agentic systems to reduce manual effort and improve workflow efficiency. And you'll partner with business stakeholders to translate operational challenges into scalable, AI-powered solutions. Responsibilities include: Act as a trusted partner with business operations and production processes Provide mentorship to IT infrastructure and Application Support Analyst peers Offer project oversight (manage deliverables, cross-functional collaboration with all business groups, strong financial awareness - including monitoring project costs and keeping the team on track with budget expectations) Guide IT initiatives that support modernization, ensuring alignment with organizational strategy Administer Windows and Linux servers Oversee the implementation/installation, maintenance/troubleshooting, and licensing of software/applications, as well as hardware maintenance agreements/contracts Translate business needs into technical solutions and keep leadership informed about risks, progress, and resource needs Manage virtual cloud platforms such as VMWare Environments, Virtual Private Cloud, and/or Azure Computing, including storage, network, full VMs, and container applications Manage/support access control and camera system solutions Administer Active Directory, Certificates, DNS, DHCP, File Shares, SMTP, IIS Entra ID O365, SharePoint Lead backup, testing, and recovery (including updating and maintaining the disaster recovery plan) Perform Project Management in an Agile framework (including overseeing contractor responsibilities and duties) Perform SQL and Oracle database management Assist with network and security administration Identify opportunities for system upgrades and improvements, and contribute to solution recommendations Approach initiatives and software implementations with an enterprise-wide mindset, ensuring solutions align with broader business needs, standards, and longterm scalability Perform other duties as assigned Work a rotational on-call IT support schedule to include evenings and weekends as assigned Minimum requirements: 5+ years of experience in IT infrastructure and application support/management . Technical knowledge of hardware, software and network infrastructure . Prior experience with project management (including managing multiple projects simultaneously ). Professional demeanor with a high degree of flexibility , responsiveness , and self-direction . Proven ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Supervisor/manager recommendation and ability to perform all essential functions of the job (with or without a reasonable accommodation). The best candidates will have most of the following credentials: Bachelor's degree in Computer Science , Information Technology , or a related field Experience working in a large, complex organization with multiple divisions Ability to analyze, identify and solve complex problems Excellent communication skills , with the ability to communicate technical concepts to non-technical stakeholders Responsibility, reliability, and commitment to fulfilling work obligations ; will hold others accountable for desired results Ability to work efficiently with minimal oversight Advanced experience of data center design including environmental control requirements Advanced experience with network architecture design Advanced experience with IIS Administration and/or SharePoint Administration Advanced experience with Cohesity/Veeam systems Advanced experience with configuring and managing server environments Scripting experience (including PowerShell, Python, and others) Project management experience Manufacturing-related IT experience , with a preference for process-related industries Experience in a heavy industrial setting Certifications -VMware VCP Certification -Microsoft Certified Solutions Associate (MCSA) -Azure Administrator Certification -Certified Information Systems Auditor (CISA) -AZ-040T00-A: Automating Administration with PowerShell -AZ-104: Microsoft Azure Administrator -AZ-305: Designing Microsoft Azure Infrastructure Solutions Compensation and benefits: TOTAL COMPENSATION = $140,000-$178,000 , broken down as follows: Base salary range - $110,000 - $135,000 Annual bonus of 28-32% over the past 5 years! 401K and Roth accounts, plus pay-for-performance bonuses Educational assistance (up to $10K per year for you and your family members) Outstanding medical, dental, and vision benefits for you and your family! If you feel qualified and interested in this immediate IT Systems Team Lead role, we want to speak with you! The team at the Talent Mine has a stellar track record placing successful IT candidates with this client, and we know the nuances to help guide you through the interview process and land this exciting role. Leverage our 20+ years of tech recruiting success to your advantage, and let's chat today!
11/14/2026
Full time
Job Description If you have experience in IT infrastructure, enjoy leading a team with a player/coach mentality, and have a growth + team-first mindset, read on! NOTE: The client is NOT able to provide visa sponsorship now or at any time in the future, and cannot consider candidates with H1B/OPT/C2C status or visa sponsorship requirements. The client is North America's largest recycler and leads the steel industry in minimizing environmental impacts, with an unmatched track record of employee investment and stability. As an industrial manufacturing site, the facility is in a rural West Virginia setting. The client provides a generous relocation package including moving costs and temporary housing - so if you're looking for a quieter area, lower cost of living, and better quality of life, this role may be for you! Overview: You will lead the Infrastructure Team and Application Support Analyst Team - working closely with the IT Manager and local division leadership to meet the IT infrastructure and application needs of the facility and other locations. You will be a resource for the IT team, offering guidance on day-to-day activities and ensuring projects meet deadlines. You will play a key part in accelerating the AI and automation roadmap, including design and implementation of agentic systems to reduce manual effort and improve workflow efficiency. And you'll partner with business stakeholders to translate operational challenges into scalable, AI-powered solutions. Responsibilities include: Act as a trusted partner with business operations and production processes Provide mentorship to IT infrastructure and Application Support Analyst peers Offer project oversight (manage deliverables, cross-functional collaboration with all business groups, strong financial awareness - including monitoring project costs and keeping the team on track with budget expectations) Guide IT initiatives that support modernization, ensuring alignment with organizational strategy Administer Windows and Linux servers Oversee the implementation/installation, maintenance/troubleshooting, and licensing of software/applications, as well as hardware maintenance agreements/contracts Translate business needs into technical solutions and keep leadership informed about risks, progress, and resource needs Manage virtual cloud platforms such as VMWare Environments, Virtual Private Cloud, and/or Azure Computing, including storage, network, full VMs, and container applications Manage/support access control and camera system solutions Administer Active Directory, Certificates, DNS, DHCP, File Shares, SMTP, IIS Entra ID O365, SharePoint Lead backup, testing, and recovery (including updating and maintaining the disaster recovery plan) Perform Project Management in an Agile framework (including overseeing contractor responsibilities and duties) Perform SQL and Oracle database management Assist with network and security administration Identify opportunities for system upgrades and improvements, and contribute to solution recommendations Approach initiatives and software implementations with an enterprise-wide mindset, ensuring solutions align with broader business needs, standards, and longterm scalability Perform other duties as assigned Work a rotational on-call IT support schedule to include evenings and weekends as assigned Minimum requirements: 5+ years of experience in IT infrastructure and application support/management . Technical knowledge of hardware, software and network infrastructure . Prior experience with project management (including managing multiple projects simultaneously ). Professional demeanor with a high degree of flexibility , responsiveness , and self-direction . Proven ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Supervisor/manager recommendation and ability to perform all essential functions of the job (with or without a reasonable accommodation). The best candidates will have most of the following credentials: Bachelor's degree in Computer Science , Information Technology , or a related field Experience working in a large, complex organization with multiple divisions Ability to analyze, identify and solve complex problems Excellent communication skills , with the ability to communicate technical concepts to non-technical stakeholders Responsibility, reliability, and commitment to fulfilling work obligations ; will hold others accountable for desired results Ability to work efficiently with minimal oversight Advanced experience of data center design including environmental control requirements Advanced experience with network architecture design Advanced experience with IIS Administration and/or SharePoint Administration Advanced experience with Cohesity/Veeam systems Advanced experience with configuring and managing server environments Scripting experience (including PowerShell, Python, and others) Project management experience Manufacturing-related IT experience , with a preference for process-related industries Experience in a heavy industrial setting Certifications -VMware VCP Certification -Microsoft Certified Solutions Associate (MCSA) -Azure Administrator Certification -Certified Information Systems Auditor (CISA) -AZ-040T00-A: Automating Administration with PowerShell -AZ-104: Microsoft Azure Administrator -AZ-305: Designing Microsoft Azure Infrastructure Solutions Compensation and benefits: TOTAL COMPENSATION = $140,000-$178,000 , broken down as follows: Base salary range - $110,000 - $135,000 Annual bonus of 28-32% over the past 5 years! 401K and Roth accounts, plus pay-for-performance bonuses Educational assistance (up to $10K per year for you and your family members) Outstanding medical, dental, and vision benefits for you and your family! If you feel qualified and interested in this immediate IT Systems Team Lead role, we want to speak with you! The team at the Talent Mine has a stellar track record placing successful IT candidates with this client, and we know the nuances to help guide you through the interview process and land this exciting role. Leverage our 20+ years of tech recruiting success to your advantage, and let's chat today!
Job Description Senior Network Engineer, Trading Infrastructure Location: Chicago Type: Full time, Permanent Team: Network Engineering / Network Automation A leading global trading firm is seeking a Senior Network Engineer to design, build, operate and evolve the network infrastructure behind its trading business. This is a hands-on role for an engineer who enjoys solving hard problems across low latency networking, automation, WAN connectivity and global data centre environments. The successful candidate will work on critical projects that help the firm scale, improve performance and stay ahead in a highly competitive trading environment. No financial markets experience is required. Strong networking expertise, technical curiosity and a drive to improve complex systems matter most. The opportunity The network is central to the firm's trading platform. The successful candidate will help ensure that global connectivity, colocation environments and data centre networks remain fast, resilient, observable and operationally efficient. The role offers broad exposure to a demanding network estate, spanning low latency trading infrastructure, global WAN links, data centre networking and colocation connectivity. The successful candidate will have real ownership of meaningful projects, from identifying improvements through to design, implementation and operational support. What the role involves Deploy, monitor, troubleshoot and manage network infrastructure across global data centres, colocation sites and WAN environments. Design new colocation deployments and improve connectivity, resilience and performance across existing colocation environments. Improve the design, performance and scalability of the firm's data centre network. Identify, recommend and implement network optimisations that improve speed, reliability and operational efficiency. Support planned maintenance activity, including migrations, expansions, hardware upgrades and software upgrades. Provide technical expertise and support to a high performance trading floor operating in a competitive market making environment. Ensure WAN connectivity is resilient, performant and effectively integrated across the firm's global data centre footprint. Contribute to capacity planning, traffic flow optimisation and long term network scalability. Advance the firm's approach to intelligent network automation, reducing manual effort and improving consistency. Tackle technical debt, simplify complex environments and improve the maintainability of network systems. Who the firm is looking for The ideal candidate is a strong network engineer with broad experience across enterprise and performance critical environments. They will be comfortable working across LAN and global WAN networks, troubleshooting complex issues and improving systems through automation and thoughtful design. Strong network and performance monitoring skills, with experience in network capacity planning. Experience working across LAN and global WAN environments. Experience with Cisco and Arista network equipment is preferred. Strong troubleshooting skills across network transport protocols, including TCP and UDP. Deep understanding of routing protocols, including OSPF and BGP. Strong knowledge of network protocols, including Multicast, Spanning Tree and HSRP. Experience with network automation and strong Python scripting skills are preferred. Experience with network monitoring and alerting systems. A belief that clear documentation is essential to successful project delivery. A strong improvement mindset, with the motivation to challenge complexity and push through friction. Apply now for an confidential conversation
11/14/2026
Full time
Job Description Senior Network Engineer, Trading Infrastructure Location: Chicago Type: Full time, Permanent Team: Network Engineering / Network Automation A leading global trading firm is seeking a Senior Network Engineer to design, build, operate and evolve the network infrastructure behind its trading business. This is a hands-on role for an engineer who enjoys solving hard problems across low latency networking, automation, WAN connectivity and global data centre environments. The successful candidate will work on critical projects that help the firm scale, improve performance and stay ahead in a highly competitive trading environment. No financial markets experience is required. Strong networking expertise, technical curiosity and a drive to improve complex systems matter most. The opportunity The network is central to the firm's trading platform. The successful candidate will help ensure that global connectivity, colocation environments and data centre networks remain fast, resilient, observable and operationally efficient. The role offers broad exposure to a demanding network estate, spanning low latency trading infrastructure, global WAN links, data centre networking and colocation connectivity. The successful candidate will have real ownership of meaningful projects, from identifying improvements through to design, implementation and operational support. What the role involves Deploy, monitor, troubleshoot and manage network infrastructure across global data centres, colocation sites and WAN environments. Design new colocation deployments and improve connectivity, resilience and performance across existing colocation environments. Improve the design, performance and scalability of the firm's data centre network. Identify, recommend and implement network optimisations that improve speed, reliability and operational efficiency. Support planned maintenance activity, including migrations, expansions, hardware upgrades and software upgrades. Provide technical expertise and support to a high performance trading floor operating in a competitive market making environment. Ensure WAN connectivity is resilient, performant and effectively integrated across the firm's global data centre footprint. Contribute to capacity planning, traffic flow optimisation and long term network scalability. Advance the firm's approach to intelligent network automation, reducing manual effort and improving consistency. Tackle technical debt, simplify complex environments and improve the maintainability of network systems. Who the firm is looking for The ideal candidate is a strong network engineer with broad experience across enterprise and performance critical environments. They will be comfortable working across LAN and global WAN networks, troubleshooting complex issues and improving systems through automation and thoughtful design. Strong network and performance monitoring skills, with experience in network capacity planning. Experience working across LAN and global WAN environments. Experience with Cisco and Arista network equipment is preferred. Strong troubleshooting skills across network transport protocols, including TCP and UDP. Deep understanding of routing protocols, including OSPF and BGP. Strong knowledge of network protocols, including Multicast, Spanning Tree and HSRP. Experience with network automation and strong Python scripting skills are preferred. Experience with network monitoring and alerting systems. A belief that clear documentation is essential to successful project delivery. A strong improvement mindset, with the motivation to challenge complexity and push through friction. Apply now for an confidential conversation
Job Description OpenArc - Empowering Your Career. As a leading IT staffing firm, we are dedicated to connecting talented professionals with your ideal opportunities. We are currently seeking a qualified Senior Product Owner to join our client's organization and contribute to their ongoing success. Job summary The Senior Product Owner is responsible for maximizing the value delivered by assigned products and platforms by translating business strategy and stakeholder needs into a prioritized product backlog. Working closely with business stakeholders, software engineering, quality assurance, and user experience teams, the Senior Product Owner defines and prioritizes features, makes scope and trade-off decisions, and ensures that development efforts are aligned with organizational goals and customer needs. Responsibilities: Working directly with business stakeholders, customers, and technical teams, defines product vision, goals, and priorities for assigned products and platforms Owns, prioritizes, and maintains the product backlog in Jira, ensuring that epics, features, and user stories are well defined and aligned with business objectives Collaborates with Business Analysts and technical teams to refine requirements and acceptance criteria into actionable work items Independently evaluates competing priorities and makes decisive scope and trade-off decisions, balancing business value, technical complexity, dependencies, and resource constraints Participates actively in Agile and Scrum ceremonies, including sprint planning, backlog refinement, reviews, and retrospectives Reviews and accepts completed work to ensure that delivered functionality meets business requirements and quality expectations Requirements: Experience in business analysis, product ownership, or a related discipline Experience working in Agile/Scrum environments Demonstrated experience owning and prioritizing product backlogs Strong understanding of software development life cycle and Agile methodologies Experience with Jira and Confluence or similar tools Excellent communication, facilitation, and stakeholder management skills Ability to write clear user stories and acceptance criteria Certified Scrum Product Owner (CSPO) or equivalent certification Experience with SQL, analytics, or reporting tools At OpenArc, we prioritize your career success and strive to build exceptional technical teams for our clients. By understanding your experience and aspirations, we ensure to present you with rewarding and fulfilling opportunities. As an employee of OpenArc and our clients, you will be eligible to participate in a comprehensive benefits package. OpenArc is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
11/14/2026
Full time
Job Description OpenArc - Empowering Your Career. As a leading IT staffing firm, we are dedicated to connecting talented professionals with your ideal opportunities. We are currently seeking a qualified Senior Product Owner to join our client's organization and contribute to their ongoing success. Job summary The Senior Product Owner is responsible for maximizing the value delivered by assigned products and platforms by translating business strategy and stakeholder needs into a prioritized product backlog. Working closely with business stakeholders, software engineering, quality assurance, and user experience teams, the Senior Product Owner defines and prioritizes features, makes scope and trade-off decisions, and ensures that development efforts are aligned with organizational goals and customer needs. Responsibilities: Working directly with business stakeholders, customers, and technical teams, defines product vision, goals, and priorities for assigned products and platforms Owns, prioritizes, and maintains the product backlog in Jira, ensuring that epics, features, and user stories are well defined and aligned with business objectives Collaborates with Business Analysts and technical teams to refine requirements and acceptance criteria into actionable work items Independently evaluates competing priorities and makes decisive scope and trade-off decisions, balancing business value, technical complexity, dependencies, and resource constraints Participates actively in Agile and Scrum ceremonies, including sprint planning, backlog refinement, reviews, and retrospectives Reviews and accepts completed work to ensure that delivered functionality meets business requirements and quality expectations Requirements: Experience in business analysis, product ownership, or a related discipline Experience working in Agile/Scrum environments Demonstrated experience owning and prioritizing product backlogs Strong understanding of software development life cycle and Agile methodologies Experience with Jira and Confluence or similar tools Excellent communication, facilitation, and stakeholder management skills Ability to write clear user stories and acceptance criteria Certified Scrum Product Owner (CSPO) or equivalent certification Experience with SQL, analytics, or reporting tools At OpenArc, we prioritize your career success and strive to build exceptional technical teams for our clients. By understanding your experience and aspirations, we ensure to present you with rewarding and fulfilling opportunities. As an employee of OpenArc and our clients, you will be eligible to participate in a comprehensive benefits package. OpenArc is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job Description Telecommunications Specialist Washington, DC Metro Area On-Site with 50% Travel MUST Have Active Top Secret (TS) clearance with SCI eligibility. WHAT YOU'LL DO Install, configure, test, and maintain telecommunications equipment and networks, including secure and unclassified mobile, audio, video, voice, and data communication systems. Set up and relocate communications equipment as required, ensuring systems are fully operational, properly connected, tested, and ready to support mission-critical activities. Establish and maintain redundant and resilient communication capabilities across multiple operating environments, providing reliable connectivity and continuity during domestic and international operations. Troubleshoot telecommunications and network issues, perform equipment testing and diagnostics, and coordinate rapid resolution of connectivity, hardware, and system-related problems. Provide professional, hands-on technical support to senior government leadership in dynamic and fast-paced settings. Travel frequently (more than 50% domestically and internationally) and work outside standard business hours, including nights, weekends, and holidays, as required by operational needs. Lift, carry, and transport communications equipment (up to 50 lbs) and work in varied settings, including temporary and austere locations. WHAT YOU BRING Minimum of 4 years of relevant telecommunications, networking, or communications systems experience, preferably supporting secure or mission-critical environments. Demonstrated experience with secure and unclassified mobile, audio, video, voice, and data communication equipment and networks, including setup, testing, troubleshooting, and maintenance. Experience establishing redundant and resilient communications across multiple locations or operating environments, with the ability to quickly deploy and relocate equipment. Active Top Secret (TS) clearance with SCI eligibility. U.S. citizenship and ability to hold a valid passport. Ability to travel more than 50% domestically and internationally. Ability to work in dynamic environments while maintaining a high level of professionalism, discretion, and responsiveness with senior government officials. Ability to work outside standard business hours, including nights, weekends, and holidays, as required by operational needs. Ability to lift, carry, and transport communications equipment (up to 50 lbs) and work in varied settings, including temporary and austere locations. CompTIA Security+ certification (preferred; meets DoD 8140/8570 baseline requirements). Additional network-related certifications (e.g., Network+, CCNA, or equivalent) (preferred). BENEFITS OF WORKING WITH BROOKSOURCE: Direct communication with the hiring manager, which allows us to move candidates through the interview process faster. Dedication to keep an open line of communication and provide full transparency. Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
11/14/2026
Full time
Job Description Telecommunications Specialist Washington, DC Metro Area On-Site with 50% Travel MUST Have Active Top Secret (TS) clearance with SCI eligibility. WHAT YOU'LL DO Install, configure, test, and maintain telecommunications equipment and networks, including secure and unclassified mobile, audio, video, voice, and data communication systems. Set up and relocate communications equipment as required, ensuring systems are fully operational, properly connected, tested, and ready to support mission-critical activities. Establish and maintain redundant and resilient communication capabilities across multiple operating environments, providing reliable connectivity and continuity during domestic and international operations. Troubleshoot telecommunications and network issues, perform equipment testing and diagnostics, and coordinate rapid resolution of connectivity, hardware, and system-related problems. Provide professional, hands-on technical support to senior government leadership in dynamic and fast-paced settings. Travel frequently (more than 50% domestically and internationally) and work outside standard business hours, including nights, weekends, and holidays, as required by operational needs. Lift, carry, and transport communications equipment (up to 50 lbs) and work in varied settings, including temporary and austere locations. WHAT YOU BRING Minimum of 4 years of relevant telecommunications, networking, or communications systems experience, preferably supporting secure or mission-critical environments. Demonstrated experience with secure and unclassified mobile, audio, video, voice, and data communication equipment and networks, including setup, testing, troubleshooting, and maintenance. Experience establishing redundant and resilient communications across multiple locations or operating environments, with the ability to quickly deploy and relocate equipment. Active Top Secret (TS) clearance with SCI eligibility. U.S. citizenship and ability to hold a valid passport. Ability to travel more than 50% domestically and internationally. Ability to work in dynamic environments while maintaining a high level of professionalism, discretion, and responsiveness with senior government officials. Ability to work outside standard business hours, including nights, weekends, and holidays, as required by operational needs. Ability to lift, carry, and transport communications equipment (up to 50 lbs) and work in varied settings, including temporary and austere locations. CompTIA Security+ certification (preferred; meets DoD 8140/8570 baseline requirements). Additional network-related certifications (e.g., Network+, CCNA, or equivalent) (preferred). BENEFITS OF WORKING WITH BROOKSOURCE: Direct communication with the hiring manager, which allows us to move candidates through the interview process faster. Dedication to keep an open line of communication and provide full transparency. Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Job Description Role: Executive Deskside Support Engineer, End User Computing / Workplace Services Location - Des Moines, IA (no remote option) - Onsite Job Key Responsibilities Executive & VIP Support Provide dedicated deskside and remote technical support for executives and designated VIP users. Deliver a white-glove support experience , ensuring issues are handled with urgency, professionalism, and minimal disruption. Take end-to-end ownership of executive incidents and service requests through resolution. Provide proactive technical assistance before critical meetings, executive presentations, and leadership events. Coordinate with infrastructure, network, security, application, collaboration, and vendor teams when issues require escalation. Maintain clear communication with executive users throughout incident resolution. Ensure appropriate follow-up after resolution to confirm services are functioning as expected. Desktop & Endpoint Support Provide advanced troubleshooting and support for: Windows 10/11 laptops and desktops Microsoft Surface and other enterprise endpoint devices Hardware and peripheral issues Docking stations and monitors Printers and scanners Headsets, webcams, keyboards, and other peripherals Device performance and operating system issues Software installation and troubleshooting Device replacement, refresh, and migration activities Support device provisioning, configuration, diagnostics, repair coordination, and replacement as required. Microsoft 365 Support Provide advanced user support for: Microsoft Outlook Microsoft Teams OneDrive for Business SharePoint Online Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Edge Troubleshoot issues involving Outlook profiles, mailbox access, Teams meetings, OneDrive synchronization, Microsoft 365 applications, authentication, and related end-user services. Mobile Device Support Support executive smartphones and tablets, including iPhone, iPad, and enterprise-supported Android devices. Troubleshoot corporate email, Microsoft Teams, authentication, certificates, Wi-Fi, and other approved business applications. Support device enrollment and mobile device management processes. Assist with device replacements, upgrades, and migrations. Coordinate with mobility and security teams for complex mobile-device issues. Executive Meeting & Conference Room Support Provide proactive support for executive meetings, leadership sessions, and critical presentations. Validate conference room technology before high-profile meetings where required. Troubleshoot Microsoft Teams meeting connectivity, audio, video, displays, cameras, microphones, and presentation-sharing issues. Provide rapid onsite intervention for executive meeting-room issues. Coordinate with AV and collaboration teams for advanced conference-room incidents. Identity, Access & Connectivity Troubleshoot common end-user issues involving: Microsoft Entra ID authentication Multi-factor authentication Windows login VPN connectivity Corporate Wi-Fi Wired network connectivity Password and account-related issues Remote-access services Work with identity, networking, and security teams when advanced troubleshooting or privileged changes are required. Incident & Service Management Create, update, and manage executive support tickets in the organization's ITSM platform. Maintain accurate troubleshooting notes and resolution details. Ensure executive incidents receive appropriate prioritization under established ITSM procedures. Escalate high-impact or recurring issues to appropriate technical teams. Participate in Major Incident Management when executive services are impacted. Identify recurring executive support issues and recommend permanent corrective actions. Maintain executive-support knowledge articles, SOPs, and troubleshooting documentation. Executive Onboarding & Offboarding Provide technology support for executive onboarding, transfers, and departures, including: Laptop and endpoint preparation Mobile device setup Microsoft 365 configuration Access validation Peripheral and workspace setup Conference and collaboration tool readiness Coordinate across relevant teams to ensure executive technology is operational when required. Security & Confidentiality Maintain strict confidentiality when handling executive devices, data, communications, and support requests. Follow organizational cybersecurity, privacy, and data-handling policies. Ensure devices remain compliant with endpoint-security requirements. Immediately escalate suspected security incidents through established security procedures. Maintain appropriate chain of custody and handling procedures for executive equipment where applicable. Required Technical Skills End-User Computing Windows 10/11 Microsoft Surface and enterprise laptop/desktop hardware Device drivers and peripherals Printing and scanning Remote desktop/support tools Endpoint troubleshooting Microsoft 365 Outlook Teams OneDrive SharePoint Word Excel PowerPoint Endpoint Management Hands-on experience with technologies such as: Microsoft Intune Microsoft Configuration Manager Windows Autopilot Enterprise endpoint security tools Mobility iOS/iPhone/iPad Android Mobile Device Management Corporate email and Teams configuration Mobile authentication and connectivity troubleshooting Networking Working knowledge of: TCP/IP DNS DHCP VPN Wi-Fi LAN connectivity Network troubleshooting fundamentals Identity & Security Working knowledge of: Microsoft Entra ID Multi-factor authentication Windows authentication BitLocker Endpoint security fundamentals Executive Support Competencies The candidate must demonstrate: Excellent customer-service orientation Executive presence and professional communication Ability to remain calm during urgent or high-pressure situations Strong sense of ownership and accountability Excellent troubleshooting and analytical skills Ability to communicate technical issues clearly to non-technical executives Strong prioritization and time-management skills High level of discretion and confidentiality Ability to coordinate rapidly across multiple technology teams Strong attention to detail Proactive rather than purely reactive support mindset Preferred Qualifications 5-8+ years of enterprise deskside/EUC support experience. Demonstrated experience supporting C-suite, senior executives, or VIP users. Experience in a large enterprise or managed-services environment. Experience supporting executive meetings and conference-room technology. Hands-on experience with Microsoft 365, Windows, Intune, and enterprise endpoint technologies. Experience with ServiceNow, ManageEngine ServiceDesk Plus, or a comparable ITSM platform. Relevant Microsoft endpoint or Microsoft 365 certifications are preferred. ITIL Foundation certification is an advantage. Success Measures Performance in this role should focus on: Executive user experience and satisfaction Responsiveness to priority incidents End-to-end ticket ownership Incident restoration and resolution Repeat-incident reduction Meeting and event technology readiness Accurate ticket documentation Successful executive onboarding/device refresh Compliance with security and ITSM processes
11/14/2026
Full time
Job Description Role: Executive Deskside Support Engineer, End User Computing / Workplace Services Location - Des Moines, IA (no remote option) - Onsite Job Key Responsibilities Executive & VIP Support Provide dedicated deskside and remote technical support for executives and designated VIP users. Deliver a white-glove support experience , ensuring issues are handled with urgency, professionalism, and minimal disruption. Take end-to-end ownership of executive incidents and service requests through resolution. Provide proactive technical assistance before critical meetings, executive presentations, and leadership events. Coordinate with infrastructure, network, security, application, collaboration, and vendor teams when issues require escalation. Maintain clear communication with executive users throughout incident resolution. Ensure appropriate follow-up after resolution to confirm services are functioning as expected. Desktop & Endpoint Support Provide advanced troubleshooting and support for: Windows 10/11 laptops and desktops Microsoft Surface and other enterprise endpoint devices Hardware and peripheral issues Docking stations and monitors Printers and scanners Headsets, webcams, keyboards, and other peripherals Device performance and operating system issues Software installation and troubleshooting Device replacement, refresh, and migration activities Support device provisioning, configuration, diagnostics, repair coordination, and replacement as required. Microsoft 365 Support Provide advanced user support for: Microsoft Outlook Microsoft Teams OneDrive for Business SharePoint Online Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Edge Troubleshoot issues involving Outlook profiles, mailbox access, Teams meetings, OneDrive synchronization, Microsoft 365 applications, authentication, and related end-user services. Mobile Device Support Support executive smartphones and tablets, including iPhone, iPad, and enterprise-supported Android devices. Troubleshoot corporate email, Microsoft Teams, authentication, certificates, Wi-Fi, and other approved business applications. Support device enrollment and mobile device management processes. Assist with device replacements, upgrades, and migrations. Coordinate with mobility and security teams for complex mobile-device issues. Executive Meeting & Conference Room Support Provide proactive support for executive meetings, leadership sessions, and critical presentations. Validate conference room technology before high-profile meetings where required. Troubleshoot Microsoft Teams meeting connectivity, audio, video, displays, cameras, microphones, and presentation-sharing issues. Provide rapid onsite intervention for executive meeting-room issues. Coordinate with AV and collaboration teams for advanced conference-room incidents. Identity, Access & Connectivity Troubleshoot common end-user issues involving: Microsoft Entra ID authentication Multi-factor authentication Windows login VPN connectivity Corporate Wi-Fi Wired network connectivity Password and account-related issues Remote-access services Work with identity, networking, and security teams when advanced troubleshooting or privileged changes are required. Incident & Service Management Create, update, and manage executive support tickets in the organization's ITSM platform. Maintain accurate troubleshooting notes and resolution details. Ensure executive incidents receive appropriate prioritization under established ITSM procedures. Escalate high-impact or recurring issues to appropriate technical teams. Participate in Major Incident Management when executive services are impacted. Identify recurring executive support issues and recommend permanent corrective actions. Maintain executive-support knowledge articles, SOPs, and troubleshooting documentation. Executive Onboarding & Offboarding Provide technology support for executive onboarding, transfers, and departures, including: Laptop and endpoint preparation Mobile device setup Microsoft 365 configuration Access validation Peripheral and workspace setup Conference and collaboration tool readiness Coordinate across relevant teams to ensure executive technology is operational when required. Security & Confidentiality Maintain strict confidentiality when handling executive devices, data, communications, and support requests. Follow organizational cybersecurity, privacy, and data-handling policies. Ensure devices remain compliant with endpoint-security requirements. Immediately escalate suspected security incidents through established security procedures. Maintain appropriate chain of custody and handling procedures for executive equipment where applicable. Required Technical Skills End-User Computing Windows 10/11 Microsoft Surface and enterprise laptop/desktop hardware Device drivers and peripherals Printing and scanning Remote desktop/support tools Endpoint troubleshooting Microsoft 365 Outlook Teams OneDrive SharePoint Word Excel PowerPoint Endpoint Management Hands-on experience with technologies such as: Microsoft Intune Microsoft Configuration Manager Windows Autopilot Enterprise endpoint security tools Mobility iOS/iPhone/iPad Android Mobile Device Management Corporate email and Teams configuration Mobile authentication and connectivity troubleshooting Networking Working knowledge of: TCP/IP DNS DHCP VPN Wi-Fi LAN connectivity Network troubleshooting fundamentals Identity & Security Working knowledge of: Microsoft Entra ID Multi-factor authentication Windows authentication BitLocker Endpoint security fundamentals Executive Support Competencies The candidate must demonstrate: Excellent customer-service orientation Executive presence and professional communication Ability to remain calm during urgent or high-pressure situations Strong sense of ownership and accountability Excellent troubleshooting and analytical skills Ability to communicate technical issues clearly to non-technical executives Strong prioritization and time-management skills High level of discretion and confidentiality Ability to coordinate rapidly across multiple technology teams Strong attention to detail Proactive rather than purely reactive support mindset Preferred Qualifications 5-8+ years of enterprise deskside/EUC support experience. Demonstrated experience supporting C-suite, senior executives, or VIP users. Experience in a large enterprise or managed-services environment. Experience supporting executive meetings and conference-room technology. Hands-on experience with Microsoft 365, Windows, Intune, and enterprise endpoint technologies. Experience with ServiceNow, ManageEngine ServiceDesk Plus, or a comparable ITSM platform. Relevant Microsoft endpoint or Microsoft 365 certifications are preferred. ITIL Foundation certification is an advantage. Success Measures Performance in this role should focus on: Executive user experience and satisfaction Responsiveness to priority incidents End-to-end ticket ownership Incident restoration and resolution Repeat-incident reduction Meeting and event technology readiness Accurate ticket documentation Successful executive onboarding/device refresh Compliance with security and ITSM processes
