Job Description Job Description Job Description The starting pay range for this position begins at $21.06/hour and is based on the level of experience and qualifications above the minimum requirements. Full Time: a position working 32+ hours per week. Job Summary: The Ecommerce Coordinator supports the day-to-day execution of Biltmore's ecommerce business under the direction of the Ecommerce Manager and the ecommerce leadership team. This position coordinates assigned ecommerce work, maintains accurate and engaging Shopify and other online content, and supports product launches, online merchandising, promotions, and order-related processes. The Ecommerce Coordinator works closely with the Ecommerce Manager and cross-functional partners, including Wine, Retail Merchandisers, Marketing, Fulfillment, Guest Services, and Corporate Technology teams, to execute established priorities and deliver a consistent Biltmore guest experience. The Ecommerce Coordinator executes and coordinates work within established frameworks, identifies and communicates issues or opportunities, and escalates matters requiring additional direction or technical, operational, or compliance decisions. Essential Job Duties: 1. Coordinate assigned ecommerce projects and tasks by gathering required information, tracking deliverables and deadlines, coordinating approvals and handoffs with the Marketing team, maintaining project documentation, and communicating status or issues to the Ecommerce Manager and appropriate stakeholders. 2. Support online product launches by gathering and entering product information, images, pricing, inventory information, launch dates, and other required details in coordination with cross-functional departments. 3. Create, update, and quality-check Shopify products and variants, including descriptions, images, product types, collections, tags, and other product information according to established catalog and merchandising standards. 4. Maintain accurate product categorization and tagging within established guidelines to support customer navigation, search, merchandising, promotions, reporting, and operational requirements. 5. Update and maintain Shopify storefront content as assigned, including homepage and collection content, banners, product placement, seasonal landing pages, navigation-related updates, and redirects. 6. Support the ecommerce launch and promotion calendar and collaborate with the Marketing team by tracking upcoming product launches, promotions, seasonal content, creative needs, approvals, and publication dates. 7. Coordinate creative and product photography requests for online content needs, including preparing products, attending and leading photoshoots, and overseeing the styling and merchandising of products for photography. Ensure required assets are received, organized, and available according to established project timelines. 8. Set up and test ecommerce promotions and discounts according to established procedures. Verify dates, eligible products, customer-facing messaging, and basic functionality, and promptly report any discrepancies to the Ecommerce leadership. 9. Support staff-created Shopify draft orders in accordance with established procedures, including reviewing customer information, product and shipping selection, approved discounts, inventory holds, order notes, alcohol compliance, and escalation of issues. 10. Follow established wine and alcohol procedures related to product setup, shipping, age verification, and order processing. Identify and communicate exceptions or questions and escalate compliance-related matters through established channels. 11. Complete assigned work in Shopify Plus and connected ecommerce applications, including shipping, fulfillment, inventory, and ERP-related workflows, within approved access and established procedures. Document discrepancies and escalate system changes, integration issues, or decisions outside the role's authority to the Ecommerce Manager or appropriate system owner. 12. Assist with product and inventory information across connected systems by completing assigned updates, identifying apparent discrepancies, documenting issues, and communicating them to the appropriate team for resolution. 13. Conduct pre- and post-launch quality checks of assigned ecommerce updates across relevant devices and shopping paths, including product information, links, promotional messaging, storefront content, and checkout behavior. Document findings and coordinate corrections as directed. 14. Assist with ecommerce reporting by compiling requested sales, merchandising, promotional, and website information and providing updates to the Ecommerce Manager and relevant stakeholders. 15. Coordinate product-review moderation and response routing according to established company guidelines and escalate guest-service concerns to the appropriate team. Additional Responsibilities: 1. Participate in cross-functional planning and status meetings as assigned and communicate project updates, upcoming launches, deadlines, and information needed from partners. 2. Partner with Retail Merchandisers, Fulfillment, and Guest Services on product samples, order questions, launch readiness, and customer-experience matters as needed. 3. Maintain organized project documentation, ecommerce calendars, product information, creative assets, and other departmental records. 4. Follow established Biltmore brand, privacy, quality-control, guest-service, ecommerce, alcohol-commerce, and operational procedures. 5. Stay current on Biltmore Shop products, e-commerce processes, and established Shopify workflows. 6. Provide general assistance and support for leadership, the department, and the company. 7. Perform other related duties and projects as assigned. Qualifications: 1. A two- or four-year degree in marketing, business, communications, ecommerce, or a related field preferred; equivalent education and experience will be considered. 2. One to two years of experience in ecommerce, digital merchandising, retail, marketing, customer service, project coordination, or a related field preferred. 3. Experience using an ecommerce platform or content management system to maintain product or website content preferred. Experience with Shopify or Shopify Plus is a plus; familiarity with third-party ecommerce apps, project and work management platforms, shipping or fulfillment tools, ERP or inventory systems, and reporting tools is helpful but not required. 4. Ability to learn and consistently follow established procedures for product data, promotions, draft orders, ecommerce operations, and alcohol-commerce requirements. 5. Strong organizational and time-management skills, with the ability to manage multiple assignments, track details, meet deadlines, and communicate when additional information or direction is needed. 6. Strong attention to detail, proofreading, and quality-control skills, particularly when working with customer-facing product information. 7. Basic ability to work with e-commerce, sales, and operational information and accurately compile and communicate data. 8. Proficiency in Microsoft Office, particularly Excel, including the ability to organize and review product data, work with spreadsheets or exports, and identify apparent discrepancies. Ability to learn Biltmore's systems, products, processes, and brand standards. 9. Strong written and verbal communication skills and the ability to work collaboratively with individuals across multiple departments. 10. Dependable, proactive, and service-oriented, with good judgment and the ability to recognize when an issue should be escalated. 11. Ability to work accurately across multiple connected systems, follow documented procedures, recognize when information does not match, and communicate issues to the appropriate system owner. 12. Commitment to providing excellent internal and external guest service and representing Biltmore's values professionally. Physical Requirements: 1. Work will be performed primarily in an office environment 2. Ability to lift up to 25lbs
11/14/2026
Full time
Job Description Job Description Job Description The starting pay range for this position begins at $21.06/hour and is based on the level of experience and qualifications above the minimum requirements. Full Time: a position working 32+ hours per week. Job Summary: The Ecommerce Coordinator supports the day-to-day execution of Biltmore's ecommerce business under the direction of the Ecommerce Manager and the ecommerce leadership team. This position coordinates assigned ecommerce work, maintains accurate and engaging Shopify and other online content, and supports product launches, online merchandising, promotions, and order-related processes. The Ecommerce Coordinator works closely with the Ecommerce Manager and cross-functional partners, including Wine, Retail Merchandisers, Marketing, Fulfillment, Guest Services, and Corporate Technology teams, to execute established priorities and deliver a consistent Biltmore guest experience. The Ecommerce Coordinator executes and coordinates work within established frameworks, identifies and communicates issues or opportunities, and escalates matters requiring additional direction or technical, operational, or compliance decisions. Essential Job Duties: 1. Coordinate assigned ecommerce projects and tasks by gathering required information, tracking deliverables and deadlines, coordinating approvals and handoffs with the Marketing team, maintaining project documentation, and communicating status or issues to the Ecommerce Manager and appropriate stakeholders. 2. Support online product launches by gathering and entering product information, images, pricing, inventory information, launch dates, and other required details in coordination with cross-functional departments. 3. Create, update, and quality-check Shopify products and variants, including descriptions, images, product types, collections, tags, and other product information according to established catalog and merchandising standards. 4. Maintain accurate product categorization and tagging within established guidelines to support customer navigation, search, merchandising, promotions, reporting, and operational requirements. 5. Update and maintain Shopify storefront content as assigned, including homepage and collection content, banners, product placement, seasonal landing pages, navigation-related updates, and redirects. 6. Support the ecommerce launch and promotion calendar and collaborate with the Marketing team by tracking upcoming product launches, promotions, seasonal content, creative needs, approvals, and publication dates. 7. Coordinate creative and product photography requests for online content needs, including preparing products, attending and leading photoshoots, and overseeing the styling and merchandising of products for photography. Ensure required assets are received, organized, and available according to established project timelines. 8. Set up and test ecommerce promotions and discounts according to established procedures. Verify dates, eligible products, customer-facing messaging, and basic functionality, and promptly report any discrepancies to the Ecommerce leadership. 9. Support staff-created Shopify draft orders in accordance with established procedures, including reviewing customer information, product and shipping selection, approved discounts, inventory holds, order notes, alcohol compliance, and escalation of issues. 10. Follow established wine and alcohol procedures related to product setup, shipping, age verification, and order processing. Identify and communicate exceptions or questions and escalate compliance-related matters through established channels. 11. Complete assigned work in Shopify Plus and connected ecommerce applications, including shipping, fulfillment, inventory, and ERP-related workflows, within approved access and established procedures. Document discrepancies and escalate system changes, integration issues, or decisions outside the role's authority to the Ecommerce Manager or appropriate system owner. 12. Assist with product and inventory information across connected systems by completing assigned updates, identifying apparent discrepancies, documenting issues, and communicating them to the appropriate team for resolution. 13. Conduct pre- and post-launch quality checks of assigned ecommerce updates across relevant devices and shopping paths, including product information, links, promotional messaging, storefront content, and checkout behavior. Document findings and coordinate corrections as directed. 14. Assist with ecommerce reporting by compiling requested sales, merchandising, promotional, and website information and providing updates to the Ecommerce Manager and relevant stakeholders. 15. Coordinate product-review moderation and response routing according to established company guidelines and escalate guest-service concerns to the appropriate team. Additional Responsibilities: 1. Participate in cross-functional planning and status meetings as assigned and communicate project updates, upcoming launches, deadlines, and information needed from partners. 2. Partner with Retail Merchandisers, Fulfillment, and Guest Services on product samples, order questions, launch readiness, and customer-experience matters as needed. 3. Maintain organized project documentation, ecommerce calendars, product information, creative assets, and other departmental records. 4. Follow established Biltmore brand, privacy, quality-control, guest-service, ecommerce, alcohol-commerce, and operational procedures. 5. Stay current on Biltmore Shop products, e-commerce processes, and established Shopify workflows. 6. Provide general assistance and support for leadership, the department, and the company. 7. Perform other related duties and projects as assigned. Qualifications: 1. A two- or four-year degree in marketing, business, communications, ecommerce, or a related field preferred; equivalent education and experience will be considered. 2. One to two years of experience in ecommerce, digital merchandising, retail, marketing, customer service, project coordination, or a related field preferred. 3. Experience using an ecommerce platform or content management system to maintain product or website content preferred. Experience with Shopify or Shopify Plus is a plus; familiarity with third-party ecommerce apps, project and work management platforms, shipping or fulfillment tools, ERP or inventory systems, and reporting tools is helpful but not required. 4. Ability to learn and consistently follow established procedures for product data, promotions, draft orders, ecommerce operations, and alcohol-commerce requirements. 5. Strong organizational and time-management skills, with the ability to manage multiple assignments, track details, meet deadlines, and communicate when additional information or direction is needed. 6. Strong attention to detail, proofreading, and quality-control skills, particularly when working with customer-facing product information. 7. Basic ability to work with e-commerce, sales, and operational information and accurately compile and communicate data. 8. Proficiency in Microsoft Office, particularly Excel, including the ability to organize and review product data, work with spreadsheets or exports, and identify apparent discrepancies. Ability to learn Biltmore's systems, products, processes, and brand standards. 9. Strong written and verbal communication skills and the ability to work collaboratively with individuals across multiple departments. 10. Dependable, proactive, and service-oriented, with good judgment and the ability to recognize when an issue should be escalated. 11. Ability to work accurately across multiple connected systems, follow documented procedures, recognize when information does not match, and communicate issues to the appropriate system owner. 12. Commitment to providing excellent internal and external guest service and representing Biltmore's values professionally. Physical Requirements: 1. Work will be performed primarily in an office environment 2. Ability to lift up to 25lbs
Job Description Job Title: PLM Program Manager & Onsite Coordinator Durations: Long-Term Job Description & Skill Requirement: • Overall experience of 10+ in Windchill PLM and 1 or more years of experience, with emphasis as Windchill Technical Architect for various customers, project life-cycle management systems, product data management, and associated networking systems. • Capable of managing the team of 25+ resources with different skill sets and guiding them with best practices, technical assistance and mentoring them for any few functionality and features • Capable of interfacing customers and coordinating the requirements, status updates, enhancements, deployments and go-live supports • Experienced conducting weekly, monthly and quarterly reviews and generating data for status reports for senior management review. • Experience in resource planning and allocation. • Technical liaison between customers and LTTS team. • Experienced in Windchill 13.0/13.1, Customizations of ACLs, Lifecycles, Workflows, InfoTasks, Webjects, OIRs, actions/action-models. • Experienced in use of Windchill PLM, PDMLink and PTC's product suite. Priority 1: • 10+ years of Windchill PLM experience. • Windchill Technical Architect experience. • Experience managing 25+ resources and coordinating customer requirements. • Windchill PLM, PDMLink, and PTC product suite. • 3+ years of Windchill customization (Version 10 and above). • Experience in project planning, resource allocation, status reporting, and customer coordination. Priority 2: • Windchill 13.0/13.1. • Customizations of ACLs, Lifecycles, Workflows, InfoTasks, Webjects, OIRs, and Actions/Action Models. • Java, JSP, JavaScript, J2EE, and XML. • Proposals, SOWs, effort estimation, Microsoft Project (MPP), and Visio. • Infrastructure design, system upgrades, deployments, and go-live support. Education & Experience: • Education: Bachelor's degree in Engineering, IT, or Computer Science, or 10+ years of experience in lieu of a degree as specified in the JD. • Experience: 10+ years in Windchill PLM; 3+ years in Windchill customization. Benefits: Eligible employees may have access to benefits offered by Intellectt Inc. in accordance with the applicable benefit plans and eligibility requirements. Equal Employment Opportunity: Intellectt Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.
11/14/2026
Full time
Job Description Job Title: PLM Program Manager & Onsite Coordinator Durations: Long-Term Job Description & Skill Requirement: • Overall experience of 10+ in Windchill PLM and 1 or more years of experience, with emphasis as Windchill Technical Architect for various customers, project life-cycle management systems, product data management, and associated networking systems. • Capable of managing the team of 25+ resources with different skill sets and guiding them with best practices, technical assistance and mentoring them for any few functionality and features • Capable of interfacing customers and coordinating the requirements, status updates, enhancements, deployments and go-live supports • Experienced conducting weekly, monthly and quarterly reviews and generating data for status reports for senior management review. • Experience in resource planning and allocation. • Technical liaison between customers and LTTS team. • Experienced in Windchill 13.0/13.1, Customizations of ACLs, Lifecycles, Workflows, InfoTasks, Webjects, OIRs, actions/action-models. • Experienced in use of Windchill PLM, PDMLink and PTC's product suite. Priority 1: • 10+ years of Windchill PLM experience. • Windchill Technical Architect experience. • Experience managing 25+ resources and coordinating customer requirements. • Windchill PLM, PDMLink, and PTC product suite. • 3+ years of Windchill customization (Version 10 and above). • Experience in project planning, resource allocation, status reporting, and customer coordination. Priority 2: • Windchill 13.0/13.1. • Customizations of ACLs, Lifecycles, Workflows, InfoTasks, Webjects, OIRs, and Actions/Action Models. • Java, JSP, JavaScript, J2EE, and XML. • Proposals, SOWs, effort estimation, Microsoft Project (MPP), and Visio. • Infrastructure design, system upgrades, deployments, and go-live support. Education & Experience: • Education: Bachelor's degree in Engineering, IT, or Computer Science, or 10+ years of experience in lieu of a degree as specified in the JD. • Experience: 10+ years in Windchill PLM; 3+ years in Windchill customization. Benefits: Eligible employees may have access to benefits offered by Intellectt Inc. in accordance with the applicable benefit plans and eligibility requirements. Equal Employment Opportunity: Intellectt Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Description About the Role Porte + Hall designs doormats, rugs, and runners for design-conscious homeowners and the interior design trade. Founded in 2019 and a 3-time Inc. 5000 honoree, we are a profitable, founder-led DTC brand built on one idea: great design should meet you at the door. As Manager, Digital Marketing & Ecommerce, you will be the hands-on executor behind our paid media and marketing's day-to-day voice into ecommerce. Reporting to the Head of Growth, who sets channel strategy and budget, you will launch and run day-to-day execution across Meta, Google/Bing, and emerging channels, and partner with the Director of Ecommerce to make sure every campaign, promo, and launch lands on a site that is ready to convert it. Ecommerce owns site execution; you bring the marketing-first lens on what the site needs to do for growth. This is not a coordinator role. We want an operator with real chops and a go-get-em attitude: someone who sees a broken feed, a slow PDP, or a pacing gap and fixes it before anyone asks. You will be trusted with meaningful ownership quickly, and the scope grows with you. What You'll Own Paid Media Execution Launch and traffic day-to-day campaigns on Meta and Google/Bing (Search, Shopping, PMax, YouTube): campaign builds, audience and bid updates, creative rotation, and QA. Execute budget pacing changes and the testing plan the Head of Growth sets, and bring back what's working and what isn't. Set up and launch tests on emerging channels as directed, with clean setup and clear measurement. Keep tracking, pixels, and conversion signals healthy across platforms. Marketing-Ecommerce Partnership Serve as marketing's primary point of contact for the Ecommerce team, translating campaign, promo, and launch plans into clear site requirements and timelines. Brief and prioritize landing pages, collection features, homepage placements, and promo mechanics based on media and revenue goals. QA the customer path from ad to checkout before every campaign and promo goes live. Bring performance insight to merchandising conversations: which products, collections, and offers are winning in paid and why. Product Feeds & Merchant Center Own ad-channel feed performance in Google Merchant Center and Meta catalogs: disapprovals, titles, attributes, and feed rules that drive Shopping and catalog ads. Partner with Ecommerce on product data so Shopify, Google, and Meta stay consistent, flagging listing fixes in batches rather than one-offs. Conversion & Testing Flag CRO opportunities from paid media and customer data to Ecommerce and our testing partners. QA test builds and report on results. Ecommerce and the Head of Growth own the test roadmap and prioritization. Support offer and pricing tests with clean readouts. Performance Reporting Own the daily flash report and monthly pacing tracker: revenue, spend, ROAS, and MER vs. plan. Use AI tools (we use Claude) to speed up reporting and surface insights faster, so decisions get made sooner and with better information, not to replace the judgment behind them. Prepare weekly performance readouts for the Head of Growth with trends, anomalies, and recommendations. Coordinate cross-functional launch calendars with Lifecycle, Creative, and Trade. What We're Looking For Required 4 to 6 years in DTC performance marketing, growth, or digital marketing execution, ideally at a brand in the $15M to $50M range. Hands-on experience launching and managing Meta and Google Ads campaigns directly (not only through an agency), with fluency in ROAS, CAC, CVR, AOV, and MER. Direct experience managing Google Merchant Center and Meta catalogs. Working knowledge of Shopify Plus Strong analytical skills. Comfortable in Shopify analytics, GA4, and spreadsheets; you can build a report, not just read one. Comfortable using AI tools to move faster on reporting, QA, and analysis. We want AI to make our decisions smarter and quicker, not to make them for us. A bias to action. You move fast, own mistakes, and close loops without being chased. Clear, concise communicator who can manage up and work across teams that own different parts of the funnel. Nice to Have Experience with CRO or pricing test platforms (Intelligems, Convert, VWO, or similar). Basic HTML/CSS or Liquid for Shopify theme edits. Experience with Klaviyo, Supermetrics, or Asana. An eye for design and an appreciation for home and interiors. How You'll Be Measured Execution reliability: campaigns launched and paced to plan, with no missed deadlines. Revenue pacing: accuracy and timeliness of daily and weekly reporting vs. plan. Campaign-to-site conversion: CVR on paid traffic and campaign landing pages. Launch readiness: campaigns and promos live on time with the site path QA'd. Feed health: Merchant Center disapproval rate and catalog accuracy. How You'll Work You will report to the Head of Growth, who sets channel strategy, budget, and weekly priorities; you execute against that plan, with a secondary line to the Director of Ecommerce. Ecommerce owns site execution and merchandising; you own the marketing inputs to it and hold the line on what growth needs from the site. You will partner daily with Lifecycle on promo timing, with Creative on ad and landing page assets, and with external CRO partners on testing. Compensation & Details The expected salary range is $95,000 to $120,000, depending on experience and qualifications. Full benefits package including health, dental, vision, 401(k), and opportunity to participate in the company bonus pool. Flexible remote-first work environment with occasional travel to the NY Metro area. A high-ownership seat at a founder-led brand with strong growth momentum.
11/14/2026
Full time
Job Description About the Role Porte + Hall designs doormats, rugs, and runners for design-conscious homeowners and the interior design trade. Founded in 2019 and a 3-time Inc. 5000 honoree, we are a profitable, founder-led DTC brand built on one idea: great design should meet you at the door. As Manager, Digital Marketing & Ecommerce, you will be the hands-on executor behind our paid media and marketing's day-to-day voice into ecommerce. Reporting to the Head of Growth, who sets channel strategy and budget, you will launch and run day-to-day execution across Meta, Google/Bing, and emerging channels, and partner with the Director of Ecommerce to make sure every campaign, promo, and launch lands on a site that is ready to convert it. Ecommerce owns site execution; you bring the marketing-first lens on what the site needs to do for growth. This is not a coordinator role. We want an operator with real chops and a go-get-em attitude: someone who sees a broken feed, a slow PDP, or a pacing gap and fixes it before anyone asks. You will be trusted with meaningful ownership quickly, and the scope grows with you. What You'll Own Paid Media Execution Launch and traffic day-to-day campaigns on Meta and Google/Bing (Search, Shopping, PMax, YouTube): campaign builds, audience and bid updates, creative rotation, and QA. Execute budget pacing changes and the testing plan the Head of Growth sets, and bring back what's working and what isn't. Set up and launch tests on emerging channels as directed, with clean setup and clear measurement. Keep tracking, pixels, and conversion signals healthy across platforms. Marketing-Ecommerce Partnership Serve as marketing's primary point of contact for the Ecommerce team, translating campaign, promo, and launch plans into clear site requirements and timelines. Brief and prioritize landing pages, collection features, homepage placements, and promo mechanics based on media and revenue goals. QA the customer path from ad to checkout before every campaign and promo goes live. Bring performance insight to merchandising conversations: which products, collections, and offers are winning in paid and why. Product Feeds & Merchant Center Own ad-channel feed performance in Google Merchant Center and Meta catalogs: disapprovals, titles, attributes, and feed rules that drive Shopping and catalog ads. Partner with Ecommerce on product data so Shopify, Google, and Meta stay consistent, flagging listing fixes in batches rather than one-offs. Conversion & Testing Flag CRO opportunities from paid media and customer data to Ecommerce and our testing partners. QA test builds and report on results. Ecommerce and the Head of Growth own the test roadmap and prioritization. Support offer and pricing tests with clean readouts. Performance Reporting Own the daily flash report and monthly pacing tracker: revenue, spend, ROAS, and MER vs. plan. Use AI tools (we use Claude) to speed up reporting and surface insights faster, so decisions get made sooner and with better information, not to replace the judgment behind them. Prepare weekly performance readouts for the Head of Growth with trends, anomalies, and recommendations. Coordinate cross-functional launch calendars with Lifecycle, Creative, and Trade. What We're Looking For Required 4 to 6 years in DTC performance marketing, growth, or digital marketing execution, ideally at a brand in the $15M to $50M range. Hands-on experience launching and managing Meta and Google Ads campaigns directly (not only through an agency), with fluency in ROAS, CAC, CVR, AOV, and MER. Direct experience managing Google Merchant Center and Meta catalogs. Working knowledge of Shopify Plus Strong analytical skills. Comfortable in Shopify analytics, GA4, and spreadsheets; you can build a report, not just read one. Comfortable using AI tools to move faster on reporting, QA, and analysis. We want AI to make our decisions smarter and quicker, not to make them for us. A bias to action. You move fast, own mistakes, and close loops without being chased. Clear, concise communicator who can manage up and work across teams that own different parts of the funnel. Nice to Have Experience with CRO or pricing test platforms (Intelligems, Convert, VWO, or similar). Basic HTML/CSS or Liquid for Shopify theme edits. Experience with Klaviyo, Supermetrics, or Asana. An eye for design and an appreciation for home and interiors. How You'll Be Measured Execution reliability: campaigns launched and paced to plan, with no missed deadlines. Revenue pacing: accuracy and timeliness of daily and weekly reporting vs. plan. Campaign-to-site conversion: CVR on paid traffic and campaign landing pages. Launch readiness: campaigns and promos live on time with the site path QA'd. Feed health: Merchant Center disapproval rate and catalog accuracy. How You'll Work You will report to the Head of Growth, who sets channel strategy, budget, and weekly priorities; you execute against that plan, with a secondary line to the Director of Ecommerce. Ecommerce owns site execution and merchandising; you own the marketing inputs to it and hold the line on what growth needs from the site. You will partner daily with Lifecycle on promo timing, with Creative on ad and landing page assets, and with external CRO partners on testing. Compensation & Details The expected salary range is $95,000 to $120,000, depending on experience and qualifications. Full benefits package including health, dental, vision, 401(k), and opportunity to participate in the company bonus pool. Flexible remote-first work environment with occasional travel to the NY Metro area. A high-ownership seat at a founder-led brand with strong growth momentum.
Genesis10 is currently seeking a Business Analyst / Test Coordinator for a hybrid contract position with a Global Financial Institution located in Charlotte, NC. This is a 12+ month contract opportunity. This role supports a large-scale ACH Back-Office platform implementation as part of a major digital transformation initiative. The successful candidate will act as a key liaison between business, operations, and technology teams, responsible for the full lifecycle of requirements gathering, business process analysis, testing coordination, and implementation support. Responsibilities: Work directly with project sponsors, operations teams, business stakeholders, technology teams, and vendors to gather, document, and validate business requirements Develop Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), use cases, process flows, and user stories Analyze current-state and future-state business processes and identify opportunities for operational improvement Support solution design activities by translating business needs into clear and actionable requirements Maintain requirements traceability throughout the project lifecycle Develop SIT, UAT, and production validation strategies and coordinate testing activities across multiple teams Track testing execution, defects, remediation activities, and production readiness milestones Partner with project managers and workstream leads to manage risks, issues, dependencies, and project deliverables Facilitate workshops, working sessions, and stakeholder meetings to drive project progress and decision-making Support implementation planning, production readiness activities, and post-deployment validation Coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT) activities Develop and maintain test plans, test schedules, and testing status reports Ensure business requirements are properly represented within test scenarios and test cases Support data mapping, interface analysis, and reconciliation requirements Requirements: 4+ years of experience as a Business Analyst, Systems Analyst, Project Coordinator, or similar role within financial services Strong experience gathering and documenting business and functional requirements Experience creating BRDs, FRDs, use cases, process flows, user stories, and testing documentation Strong analytical and problem-solving skills Advanced SQL query knowledge and experience performing data analysis and validation Experience coordinating SIT and UAT activities across multiple stakeholder groups Familiarity with SDLC methodologies, including Agile, Waterfall, and Hybrid delivery approaches Strong organizational and stakeholder management skills Excellent verbal and written communication skills Ability to manage multiple priorities and work effectively within large cross-functional projects Desired skills: Experience supporting payments, deposits, treasury, cash management, or banking technology platforms Experience working with vendor-hosted or SaaS-based solutions Familiarity with system integrations, APIs, file-based interfaces, and data migration activities Experience with Jira, Azure DevOps, ServiceNow, or similar project management platforms Experience with UNIX/Linux and Windows environments Knowledge of ACH, electronic payments, and NACHA regulations is beneficial but not required CBAP, PMP, PMI-PBA, Scrum Master, or similar certification Pay range: up to $39.94 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/14/2026
Full time
Genesis10 is currently seeking a Business Analyst / Test Coordinator for a hybrid contract position with a Global Financial Institution located in Charlotte, NC. This is a 12+ month contract opportunity. This role supports a large-scale ACH Back-Office platform implementation as part of a major digital transformation initiative. The successful candidate will act as a key liaison between business, operations, and technology teams, responsible for the full lifecycle of requirements gathering, business process analysis, testing coordination, and implementation support. Responsibilities: Work directly with project sponsors, operations teams, business stakeholders, technology teams, and vendors to gather, document, and validate business requirements Develop Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), use cases, process flows, and user stories Analyze current-state and future-state business processes and identify opportunities for operational improvement Support solution design activities by translating business needs into clear and actionable requirements Maintain requirements traceability throughout the project lifecycle Develop SIT, UAT, and production validation strategies and coordinate testing activities across multiple teams Track testing execution, defects, remediation activities, and production readiness milestones Partner with project managers and workstream leads to manage risks, issues, dependencies, and project deliverables Facilitate workshops, working sessions, and stakeholder meetings to drive project progress and decision-making Support implementation planning, production readiness activities, and post-deployment validation Coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT) activities Develop and maintain test plans, test schedules, and testing status reports Ensure business requirements are properly represented within test scenarios and test cases Support data mapping, interface analysis, and reconciliation requirements Requirements: 4+ years of experience as a Business Analyst, Systems Analyst, Project Coordinator, or similar role within financial services Strong experience gathering and documenting business and functional requirements Experience creating BRDs, FRDs, use cases, process flows, user stories, and testing documentation Strong analytical and problem-solving skills Advanced SQL query knowledge and experience performing data analysis and validation Experience coordinating SIT and UAT activities across multiple stakeholder groups Familiarity with SDLC methodologies, including Agile, Waterfall, and Hybrid delivery approaches Strong organizational and stakeholder management skills Excellent verbal and written communication skills Ability to manage multiple priorities and work effectively within large cross-functional projects Desired skills: Experience supporting payments, deposits, treasury, cash management, or banking technology platforms Experience working with vendor-hosted or SaaS-based solutions Familiarity with system integrations, APIs, file-based interfaces, and data migration activities Experience with Jira, Azure DevOps, ServiceNow, or similar project management platforms Experience with UNIX/Linux and Windows environments Knowledge of ACH, electronic payments, and NACHA regulations is beneficial but not required CBAP, PMP, PMI-PBA, Scrum Master, or similar certification Pay range: up to $39.94 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Description Job Description As the Hardware Product Development Coordinator , you will support the development and launch of hardware products from concept through implementation. Working closely with the Hardware Program Manager, you will coordinate product development activities, testing and validation efforts, documentation, and cross-functional project execution to ensure successful product releases. This role requires strong organizational skills, attention to detail, and the ability to drive projects forward while collaborating with hardware, software, operations, and support teams. Responsibilities: Hardware Product Development & Project Coordination Coordinate assigned hardware products through the development lifecycle, from concept through launch and implementation. Support project planning, timelines, milestones, and stage-gate deliverables to ensure successful product execution. Track project progress, identify risks or roadblocks, and drive issues to resolution through proactive follow-up and communication. Maintain project documentation, action items, release readiness materials, and product records. Hardware Testing & Validation Coordinate and execute hardware testing, validation, and reliability initiatives. Document testing procedures, results, and findings. Partner with technical teams to investigate issues, track corrective actions, and support product improvements. Analyze test data and provide recommendations to improve product performance and quality. Cross-Functional Collaboration Work closely with hardware, software, operations, support, and third-party vendors to coordinate product development activities. Facilitate communication between stakeholders to ensure alignment on timelines, deliverables, and product requirements. Monitor project deliverables and help ensure key milestones are achieved. Product Launch & Continuous Improvement Support hardware product rollouts, implementations, and release activities. Assist in developing and improving processes related to hardware testing, product releases, and ongoing product support. Contribute to continuous improvement efforts by identifying opportunities to enhance product quality, efficiency, and customer experience. Requirements: Bachelor's degree in Business, Engineering, Technology, Project Management, Supply Chain, or a related field preferred. 1-3 years of experience in product development, hardware programs, project coordination, technical operations, product testing, or related functions.
11/14/2026
Full time
Job Description Job Description As the Hardware Product Development Coordinator , you will support the development and launch of hardware products from concept through implementation. Working closely with the Hardware Program Manager, you will coordinate product development activities, testing and validation efforts, documentation, and cross-functional project execution to ensure successful product releases. This role requires strong organizational skills, attention to detail, and the ability to drive projects forward while collaborating with hardware, software, operations, and support teams. Responsibilities: Hardware Product Development & Project Coordination Coordinate assigned hardware products through the development lifecycle, from concept through launch and implementation. Support project planning, timelines, milestones, and stage-gate deliverables to ensure successful product execution. Track project progress, identify risks or roadblocks, and drive issues to resolution through proactive follow-up and communication. Maintain project documentation, action items, release readiness materials, and product records. Hardware Testing & Validation Coordinate and execute hardware testing, validation, and reliability initiatives. Document testing procedures, results, and findings. Partner with technical teams to investigate issues, track corrective actions, and support product improvements. Analyze test data and provide recommendations to improve product performance and quality. Cross-Functional Collaboration Work closely with hardware, software, operations, support, and third-party vendors to coordinate product development activities. Facilitate communication between stakeholders to ensure alignment on timelines, deliverables, and product requirements. Monitor project deliverables and help ensure key milestones are achieved. Product Launch & Continuous Improvement Support hardware product rollouts, implementations, and release activities. Assist in developing and improving processes related to hardware testing, product releases, and ongoing product support. Contribute to continuous improvement efforts by identifying opportunities to enhance product quality, efficiency, and customer experience. Requirements: Bachelor's degree in Business, Engineering, Technology, Project Management, Supply Chain, or a related field preferred. 1-3 years of experience in product development, hardware programs, project coordination, technical operations, product testing, or related functions.
Job Title: FernoCare Technical Support Coordinator Department: FernoCare Summary This position is the primary point of contact for service support for customers from implementation, triage, and administrative aspects. They need to be comfortable and able to ask appropriate questions, discuss product concerns and understand where to get answers based on each situation. This individual will work to support the customer, sales team, customer service team, technical support, and repair. They will need to be able to document, follow-up and follow-through on requests and customer needs. This is a fast-paced position that requires organization, detail, problem solving and a positive attitude. Essential Duties and Responsibilities Full life-cycle responsibility for technical inquiries, complaints, repairs, and on-site customer service and care within Ferno's Product Complaint System(PCS) and Service Management Systems. Manage incoming Technical Support requests and review with the appropriate technical and/or engineering resources for prompt follow-up with customers/sales team to discuss the next steps for repairs, product part needs, repair quotes, determination of warranty and non-warranty requests, assist with troubleshooting and placing part orders. Document all correspondence in the PCS and/or service management systems. Review and understand technical drawings and bill of materials to identify accurate parts to ship for a successful first time visit fix. Dispatch third-party or internal Ferno service providers for on-site repairs, preventative maintenance, Special program PM's, Field Corrections or extended warranty work. Review Invoices from third-party service providers and forward to AP. Review PCS entries and issue action items for parts or service direction. Manage, track, and communicate with 3rd parties the daily part orders and shipment schedules for customers and third-party providers. Generate collaboration with other departments based on customer needs, and subject matter expertise: Quality, Production, Part availability, Shipping, Engineering, Customer Service, Technical Support etc. Point of contact for the Service Module and Service Tracking systems to include functionality, upgrade requirements and technical support. Manage preventive maintenance services via internal or 3rd party resources required based on extended warranty or preventive maintenance programs purchased by end users. Support execution of product installations. Work with procurement on open and past due product needs. Document PCS issues and report to Quality as necessary. Document all actions taken as needed within PCS, Service portals and shared calendars Other related duties may be assigned Education and/or Experience Associate's degree (A.A.) from two-year college or technical school; or six months to one-year related experience and/or training. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Excellent attendance Great organizational, written, and verbal communication skills Effective trouble shooting techniques, analytical ability, and problem-solving skills. Ability to effectively manage and prioritize numerous tasks and responsibilities. Knowledge of Work and Data Base Computer Systems. Ability to manage a project from start to finish. Good oral and written communication skills are necessary. Reading and comprehension skills required. Ability to speak effectively and professionally. Ability to use MS Outlook to effectively communicate via internet/network. Minimum requirement: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply good sense and understanding to carry out instructions furnished in written, oral or diagram form. Ability to know when to request directions as needed. Self-starter to seek answers and solve problems. This will be an hourly position with the hours being 8:30AM-5:00PM EST. Ferno is an equal opportunity employer and that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status. PIc84b23ca6-
11/14/2026
Full time
Job Title: FernoCare Technical Support Coordinator Department: FernoCare Summary This position is the primary point of contact for service support for customers from implementation, triage, and administrative aspects. They need to be comfortable and able to ask appropriate questions, discuss product concerns and understand where to get answers based on each situation. This individual will work to support the customer, sales team, customer service team, technical support, and repair. They will need to be able to document, follow-up and follow-through on requests and customer needs. This is a fast-paced position that requires organization, detail, problem solving and a positive attitude. Essential Duties and Responsibilities Full life-cycle responsibility for technical inquiries, complaints, repairs, and on-site customer service and care within Ferno's Product Complaint System(PCS) and Service Management Systems. Manage incoming Technical Support requests and review with the appropriate technical and/or engineering resources for prompt follow-up with customers/sales team to discuss the next steps for repairs, product part needs, repair quotes, determination of warranty and non-warranty requests, assist with troubleshooting and placing part orders. Document all correspondence in the PCS and/or service management systems. Review and understand technical drawings and bill of materials to identify accurate parts to ship for a successful first time visit fix. Dispatch third-party or internal Ferno service providers for on-site repairs, preventative maintenance, Special program PM's, Field Corrections or extended warranty work. Review Invoices from third-party service providers and forward to AP. Review PCS entries and issue action items for parts or service direction. Manage, track, and communicate with 3rd parties the daily part orders and shipment schedules for customers and third-party providers. Generate collaboration with other departments based on customer needs, and subject matter expertise: Quality, Production, Part availability, Shipping, Engineering, Customer Service, Technical Support etc. Point of contact for the Service Module and Service Tracking systems to include functionality, upgrade requirements and technical support. Manage preventive maintenance services via internal or 3rd party resources required based on extended warranty or preventive maintenance programs purchased by end users. Support execution of product installations. Work with procurement on open and past due product needs. Document PCS issues and report to Quality as necessary. Document all actions taken as needed within PCS, Service portals and shared calendars Other related duties may be assigned Education and/or Experience Associate's degree (A.A.) from two-year college or technical school; or six months to one-year related experience and/or training. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Excellent attendance Great organizational, written, and verbal communication skills Effective trouble shooting techniques, analytical ability, and problem-solving skills. Ability to effectively manage and prioritize numerous tasks and responsibilities. Knowledge of Work and Data Base Computer Systems. Ability to manage a project from start to finish. Good oral and written communication skills are necessary. Reading and comprehension skills required. Ability to speak effectively and professionally. Ability to use MS Outlook to effectively communicate via internet/network. Minimum requirement: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply good sense and understanding to carry out instructions furnished in written, oral or diagram form. Ability to know when to request directions as needed. Self-starter to seek answers and solve problems. This will be an hourly position with the hours being 8:30AM-5:00PM EST. Ferno is an equal opportunity employer and that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status. PIc84b23ca6-
Job Description Hi, Greetings of the day! I have an urgent requirement below, please go through JD and let me know if you are comfortable or have any profile. Kindly revert me back with your updated resume as well. Job Title: Trackwise Digital Support Lead Location: Charlotte, NC 28202 (Hybrid - must be onsite 3 times a week) Duration: Long Term Contract Must Have Technical/Functional Skills: 8-12 years of experience, including strong L2/L3 support experience for TrackWise / TrackWise Digital QMS in regulated life sciences or medical device environments. Hands-on expertise in TrackWise Digital support for Global Complaint Handling, Post-Market Support, Complaints Management and Adverse Event Reporting processes. Good understanding of TrackWise configuration, Coordinator Configuration, workflow configuration, Team Access, Web Admin, PR Import / Selection Import, master data import and user access administration. Proven ability to troubleshoot record issues, stuck workflows, access issues, configuration defects, data issues, interface failures and recurring production defects within SLA. Strong technical knowledge of SQL, TrackWise database structure, Crystal Reports, data validation, root-cause analysis, change/problem management and stakeholder communication. Project Management, Team Management, Customer Interactions Good To Have: Working knowledge of TrackWise Digital on Salesforce platform, including roles/profiles, permission sets, page layouts, reports, dashboards, SOQL queries, Data Loader and Import Wizard. Experience supporting interfaces between TrackWise Digital and global source systems through middleware platforms such as MuleSoft. Knowledge of GxP, 21 CFR Part 11, validated-system support practices, audit readiness and controlled change/release management. Basic awareness of Windows Server, application monitoring, service health checks and infrastructure coordination for support issue resolution. Experience with ITSM tools such as ServiceNow for incident, problem, change, SLA tracking, ticket review and continuous improvement. Roles & Responsibilities: Serve as the Support Lead L2/L3 support contact for TrackWise Digital, restoring business-critical complaint handling and post-market quality services quickly and meeting agreed SLAs. Lead incident triage, impact assessment, escalation, stakeholder communication, root-cause analysis and post-incident corrective/preventive actions. Diagnose and resolve issues across TrackWise Digital records, workflows, access/security, configuration, reports, dashboards, interfaces and data layers. Support Global Complaint Handling System processes covering complaint record creation, complaints management, post-market support and adverse event reporting. Troubleshoot stuck records, workflow status issues, user access exceptions, master data import issues, PR Import Selection Import issues and record lifecycle exceptions. Coordinate with MuleSoft / integration teams for failed transactions, source-system data mismatches, complaint record creation issues and interface monitoring. Prepare SQL queries, data analysis, validation evidence and reporting extracts required for ticket resolution, audit support and operational reviews. Participate in change, release, validation and deployment activities, maintaining required documentation and traceability for a regulated QMS environment. Collaborate with quality, regulatory, business process owners, integration, infrastructure, QA/validation and vendor teams to resolve production issues and deliver approved enhancements. Provide guidance to junior support analysts, maintain knowledge articles / troubleshooting guides, conduct ticket trend analysis and recommend continuous improvements. Managerial Skills: • Strong stakeholder communication, incident escalation, and cross-functional coordination. • Ability to guide support teams, mentor junior members, and lead small enhancement workstreams. • Ownership of SLA delivery, documentation quality, and continuous improvement Name-Pradeep Sharma Title Account Manager e:
11/14/2026
Full time
Job Description Hi, Greetings of the day! I have an urgent requirement below, please go through JD and let me know if you are comfortable or have any profile. Kindly revert me back with your updated resume as well. Job Title: Trackwise Digital Support Lead Location: Charlotte, NC 28202 (Hybrid - must be onsite 3 times a week) Duration: Long Term Contract Must Have Technical/Functional Skills: 8-12 years of experience, including strong L2/L3 support experience for TrackWise / TrackWise Digital QMS in regulated life sciences or medical device environments. Hands-on expertise in TrackWise Digital support for Global Complaint Handling, Post-Market Support, Complaints Management and Adverse Event Reporting processes. Good understanding of TrackWise configuration, Coordinator Configuration, workflow configuration, Team Access, Web Admin, PR Import / Selection Import, master data import and user access administration. Proven ability to troubleshoot record issues, stuck workflows, access issues, configuration defects, data issues, interface failures and recurring production defects within SLA. Strong technical knowledge of SQL, TrackWise database structure, Crystal Reports, data validation, root-cause analysis, change/problem management and stakeholder communication. Project Management, Team Management, Customer Interactions Good To Have: Working knowledge of TrackWise Digital on Salesforce platform, including roles/profiles, permission sets, page layouts, reports, dashboards, SOQL queries, Data Loader and Import Wizard. Experience supporting interfaces between TrackWise Digital and global source systems through middleware platforms such as MuleSoft. Knowledge of GxP, 21 CFR Part 11, validated-system support practices, audit readiness and controlled change/release management. Basic awareness of Windows Server, application monitoring, service health checks and infrastructure coordination for support issue resolution. Experience with ITSM tools such as ServiceNow for incident, problem, change, SLA tracking, ticket review and continuous improvement. Roles & Responsibilities: Serve as the Support Lead L2/L3 support contact for TrackWise Digital, restoring business-critical complaint handling and post-market quality services quickly and meeting agreed SLAs. Lead incident triage, impact assessment, escalation, stakeholder communication, root-cause analysis and post-incident corrective/preventive actions. Diagnose and resolve issues across TrackWise Digital records, workflows, access/security, configuration, reports, dashboards, interfaces and data layers. Support Global Complaint Handling System processes covering complaint record creation, complaints management, post-market support and adverse event reporting. Troubleshoot stuck records, workflow status issues, user access exceptions, master data import issues, PR Import Selection Import issues and record lifecycle exceptions. Coordinate with MuleSoft / integration teams for failed transactions, source-system data mismatches, complaint record creation issues and interface monitoring. Prepare SQL queries, data analysis, validation evidence and reporting extracts required for ticket resolution, audit support and operational reviews. Participate in change, release, validation and deployment activities, maintaining required documentation and traceability for a regulated QMS environment. Collaborate with quality, regulatory, business process owners, integration, infrastructure, QA/validation and vendor teams to resolve production issues and deliver approved enhancements. Provide guidance to junior support analysts, maintain knowledge articles / troubleshooting guides, conduct ticket trend analysis and recommend continuous improvements. Managerial Skills: • Strong stakeholder communication, incident escalation, and cross-functional coordination. • Ability to guide support teams, mentor junior members, and lead small enhancement workstreams. • Ownership of SLA delivery, documentation quality, and continuous improvement Name-Pradeep Sharma Title Account Manager e:
Job Description Release Train Engineer (RTE) / Agile Coach Job Posting ID: Release Train Engineer/Agile coach Location: Jersey City, NJ 07310 Contract Duration: 12- 18 months Expected Pay: $95/hr - $100/hr Client: Banking/FinTech Position Overview We are seeking an experienced Release Train Engineer (RTE) / Agile Coach to serve as a servant leader and chief coordinator for an Agile Release Train. This individual will partner closely with Product Management, Product Owners, Scrum Masters, Delivery Leads, Engineering teams, and business stakeholders to support the successful planning and execution of large-scale initiatives. The RTE will facilitate Program Increment Planning, manage cross-team dependencies, resolve impediments, monitor delivery metrics, and promote alignment between business priorities and execution teams. The ideal candidate will have experience improving delivery flow, strengthening team collaboration, and leading complex programs across multiple teams and functional areas. Key Responsibilities Develop a thorough understanding of application functionality, architecture, and integrations to effectively communicate platform capabilities to business and technology stakeholders. Serve as a primary liaison between Lines of Business, Global Technology engineering teams, and enterprise partners. Elicit, analyze, and document business, regulatory, and technology requirements. Translate requirements into clear user stories, functional specifications, and acceptance criteria. Lead end-to-end delivery across the Software Development Lifecycle, including planning, dependency management, milestone tracking, and issue resolution. Ensure compliance with change management, risk, governance, and enterprise technology control requirements. Execute program and project governance processes, including required forums, documentation, and artifacts. Serve as Scrum Master for Agile delivery teams supporting the Mercury platform. Facilitate Agile ceremonies and promote adherence to established Agile practices. Manage work intake, prioritization, and execution using JIRA workflows and related tools. Monitor and report delivery health, Agile metrics, risks, impediments, and cross-team dependencies. Partner with GIS, Risk, and enterprise control teams to track and remediate assigned findings. Ensure mandatory enterprise deliverables are completed on time, accurately documented, and audit-ready. Maintain platform documentation, including process flows, control documentation, training materials, and user-facing resources. Required Qualifications Strong experience as a Release Train Engineer, Senior Scrum Master, Agile Program Manager, or Delivery Lead in a large-scale Agile environment. In-depth understanding of Agile, Scrum, Kanban, Lean, and SAFe methodologies. Experience facilitating Program Increment Planning and Agile Release Train ceremonies. Proven ability to manage cross-functional dependencies across multiple teams. Strong stakeholder management and executive communication skills. Experience identifying, tracking, escalating, and resolving program-level risks and impediments. Ability to analyze delivery metrics and use data to drive continuous improvement. Strong facilitation, conflict resolution, and problem-solving skills. Experience leading organizational change or Agile transformation initiatives. Ability to coordinate complex business and technology programs from planning through delivery. Knowledge of project governance, risk management, and regulatory delivery environments. Proficiency with JIRA, Azure DevOps, Rally, or similar Agile management tools. Preferred Qualifications SAFe Release Train Engineer certification. SAFe Program Consultant, Certified Scrum Master, Certified Scrum Professional, or a related Agile certification. Experience working within banking, financial services, or another highly regulated environment. Knowledge of the technology development lifecycle, software engineering practices, and DevOps principles. Experience supporting multiple Agile Release Trains or large-scale portfolio delivery. Familiarity with Lean Portfolio Management. Experience creating executive reports, portfolio dashboards, and performance metrics. Strong background in change management and organizational transformation. Knowledge of risk, compliance, audit, and regulatory program delivery. Experience coaching Scrum Masters, Product Owners, and Agile delivery teams. Ability to influence stakeholders and establish alignment without direct authority. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
11/14/2026
Full time
Job Description Release Train Engineer (RTE) / Agile Coach Job Posting ID: Release Train Engineer/Agile coach Location: Jersey City, NJ 07310 Contract Duration: 12- 18 months Expected Pay: $95/hr - $100/hr Client: Banking/FinTech Position Overview We are seeking an experienced Release Train Engineer (RTE) / Agile Coach to serve as a servant leader and chief coordinator for an Agile Release Train. This individual will partner closely with Product Management, Product Owners, Scrum Masters, Delivery Leads, Engineering teams, and business stakeholders to support the successful planning and execution of large-scale initiatives. The RTE will facilitate Program Increment Planning, manage cross-team dependencies, resolve impediments, monitor delivery metrics, and promote alignment between business priorities and execution teams. The ideal candidate will have experience improving delivery flow, strengthening team collaboration, and leading complex programs across multiple teams and functional areas. Key Responsibilities Develop a thorough understanding of application functionality, architecture, and integrations to effectively communicate platform capabilities to business and technology stakeholders. Serve as a primary liaison between Lines of Business, Global Technology engineering teams, and enterprise partners. Elicit, analyze, and document business, regulatory, and technology requirements. Translate requirements into clear user stories, functional specifications, and acceptance criteria. Lead end-to-end delivery across the Software Development Lifecycle, including planning, dependency management, milestone tracking, and issue resolution. Ensure compliance with change management, risk, governance, and enterprise technology control requirements. Execute program and project governance processes, including required forums, documentation, and artifacts. Serve as Scrum Master for Agile delivery teams supporting the Mercury platform. Facilitate Agile ceremonies and promote adherence to established Agile practices. Manage work intake, prioritization, and execution using JIRA workflows and related tools. Monitor and report delivery health, Agile metrics, risks, impediments, and cross-team dependencies. Partner with GIS, Risk, and enterprise control teams to track and remediate assigned findings. Ensure mandatory enterprise deliverables are completed on time, accurately documented, and audit-ready. Maintain platform documentation, including process flows, control documentation, training materials, and user-facing resources. Required Qualifications Strong experience as a Release Train Engineer, Senior Scrum Master, Agile Program Manager, or Delivery Lead in a large-scale Agile environment. In-depth understanding of Agile, Scrum, Kanban, Lean, and SAFe methodologies. Experience facilitating Program Increment Planning and Agile Release Train ceremonies. Proven ability to manage cross-functional dependencies across multiple teams. Strong stakeholder management and executive communication skills. Experience identifying, tracking, escalating, and resolving program-level risks and impediments. Ability to analyze delivery metrics and use data to drive continuous improvement. Strong facilitation, conflict resolution, and problem-solving skills. Experience leading organizational change or Agile transformation initiatives. Ability to coordinate complex business and technology programs from planning through delivery. Knowledge of project governance, risk management, and regulatory delivery environments. Proficiency with JIRA, Azure DevOps, Rally, or similar Agile management tools. Preferred Qualifications SAFe Release Train Engineer certification. SAFe Program Consultant, Certified Scrum Master, Certified Scrum Professional, or a related Agile certification. Experience working within banking, financial services, or another highly regulated environment. Knowledge of the technology development lifecycle, software engineering practices, and DevOps principles. Experience supporting multiple Agile Release Trains or large-scale portfolio delivery. Familiarity with Lean Portfolio Management. Experience creating executive reports, portfolio dashboards, and performance metrics. Strong background in change management and organizational transformation. Knowledge of risk, compliance, audit, and regulatory program delivery. Experience coaching Scrum Masters, Product Owners, and Agile delivery teams. Ability to influence stakeholders and establish alignment without direct authority. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
Job Description GRT CORPORATION PowerLink SENTINEL "See the fault before the fire." JOB DESCRIPTION Technical Programme Manager - SENTINEL Programme Hardware Firmware Backend SaaS Test & Validation Deployment ABOUT GRT CORPORATION GRT Corporation, headquartered in Stamford, Connecticut, is an industrial technology company building the PowerLink SENTINEL platform The product spans three engineering domains: a custom edge node with precision metering; embedded firmware with real-time acquisition, processing, and secure MQTT telemetry; and the PowerLink SaaS platform. THE ROLE You will own integrated delivery of the SENTINEL program to an initial installation and beyond. Three nearshore vendor teams build in parallel against frozen interface contracts and a test suite while the printed circuit board (PCB) completes its final revision and the test bench, calibration and tuning campaign, installation plan, and product support model are stood up. Your job is to keep every workstream on the critical path, run the stage gates, surface decisions before they become slips, and report status the CEO can act on. This is a delivery role with real technical content, not an administrative one. You must be able to chair a design review, challenge a vendor estimate, and understand why a firmware soak test and a factory pre-flash date are coupled. KEY RESPONSIBILITIES Programme Planning & Gate Management Own the integrated programme schedule across hardware, firmware, backend and test workstreams. Run the stage-gate reviews : entry/exit criteria, evidence, sign-offs, and slip recovery. Maintain the critical path; identify and resolve cross-workstream dependencies before they cost calendar time. Own the risk register and action tracker; escalate with options and a recommendation, never with a problem alone. Vendor & Contract Management Manage day-to-day delivery of three parallel nearshore vendor engagements (firmware, backend, test suite) each structured in stages with a binding not-to-exceed (NTE) budget per stage. Run stage acceptance: review deliverables against acceptance criteria with the Product Owner, System Architect and Principal Electrical Engineer; issue written stage-entry approvals; release retention on Acceptance. Own T&M cost control: review and approve vendor timesheets weekly inside the contractual five-business-day window (unqueried timesheets are deemed approved); track burn against each Stage NTE; challenge the estimate-to-complete when the 75% burn notice lands. Enforce rate-card and effort-mix discipline and reject charges for onboarding, ramp-up, bench time or unapproved overtime. Own GRT's dependency obligations: decisions, approvals and access delivered inside the contractual two-business-day window, so GRT is never the cause of billable delay. Coordinate Electronics Manufacturing Services (EMS) and PCB assembly vendors with the Project Coordinator. REQUIRED QUALIFICATIONS 8+ years of technical programme or project management delivering embedded / Internet of Things (IoT) products spanning hardware, firmware and a cloud platform. At least one full cycle taking custom electronics through EMS manufacture, factory test and field deployment. Demonstrated management of outsourced/nearshore development teams under time-and-materials (T&M) contracts with not-to-exceed (NTE) Fluency with gate-based delivery: critical-path scheduling, dependency management, risk registers, measured progress. Sufficient technical depth to chair design reviews and challenge estimates across embedded systems; cloud platforms and PCB / manufacturing topics. Evidence of delivering to a fixed external deadline with a small team and little slack. Excellent written communication; concise, decision-oriented reporting. Bachelor's degree in Engineering, Computer Science or a related discipline. PREFERRED QUALIFICATIONS Project Management Professional (PMP) or PRINCE2 certification, or equivalent demonstrated practice. Familiarity with microcontrollers, IoT architectures, and hardware test / calibration workflows. Experience planning field installations at industrial sites. HOW TO APPLY Send your resume and a short note to describing a programme you delivered across hardware and software vendor teams to a fixed deadline - what slipped, what you did about it, and how you controlled cost on a time-and-materials engagement. Shortlisted candidates will be asked to sign a mutual NDA before the technical deep-dive interview.
11/14/2026
Full time
Job Description GRT CORPORATION PowerLink SENTINEL "See the fault before the fire." JOB DESCRIPTION Technical Programme Manager - SENTINEL Programme Hardware Firmware Backend SaaS Test & Validation Deployment ABOUT GRT CORPORATION GRT Corporation, headquartered in Stamford, Connecticut, is an industrial technology company building the PowerLink SENTINEL platform The product spans three engineering domains: a custom edge node with precision metering; embedded firmware with real-time acquisition, processing, and secure MQTT telemetry; and the PowerLink SaaS platform. THE ROLE You will own integrated delivery of the SENTINEL program to an initial installation and beyond. Three nearshore vendor teams build in parallel against frozen interface contracts and a test suite while the printed circuit board (PCB) completes its final revision and the test bench, calibration and tuning campaign, installation plan, and product support model are stood up. Your job is to keep every workstream on the critical path, run the stage gates, surface decisions before they become slips, and report status the CEO can act on. This is a delivery role with real technical content, not an administrative one. You must be able to chair a design review, challenge a vendor estimate, and understand why a firmware soak test and a factory pre-flash date are coupled. KEY RESPONSIBILITIES Programme Planning & Gate Management Own the integrated programme schedule across hardware, firmware, backend and test workstreams. Run the stage-gate reviews : entry/exit criteria, evidence, sign-offs, and slip recovery. Maintain the critical path; identify and resolve cross-workstream dependencies before they cost calendar time. Own the risk register and action tracker; escalate with options and a recommendation, never with a problem alone. Vendor & Contract Management Manage day-to-day delivery of three parallel nearshore vendor engagements (firmware, backend, test suite) each structured in stages with a binding not-to-exceed (NTE) budget per stage. Run stage acceptance: review deliverables against acceptance criteria with the Product Owner, System Architect and Principal Electrical Engineer; issue written stage-entry approvals; release retention on Acceptance. Own T&M cost control: review and approve vendor timesheets weekly inside the contractual five-business-day window (unqueried timesheets are deemed approved); track burn against each Stage NTE; challenge the estimate-to-complete when the 75% burn notice lands. Enforce rate-card and effort-mix discipline and reject charges for onboarding, ramp-up, bench time or unapproved overtime. Own GRT's dependency obligations: decisions, approvals and access delivered inside the contractual two-business-day window, so GRT is never the cause of billable delay. Coordinate Electronics Manufacturing Services (EMS) and PCB assembly vendors with the Project Coordinator. REQUIRED QUALIFICATIONS 8+ years of technical programme or project management delivering embedded / Internet of Things (IoT) products spanning hardware, firmware and a cloud platform. At least one full cycle taking custom electronics through EMS manufacture, factory test and field deployment. Demonstrated management of outsourced/nearshore development teams under time-and-materials (T&M) contracts with not-to-exceed (NTE) Fluency with gate-based delivery: critical-path scheduling, dependency management, risk registers, measured progress. Sufficient technical depth to chair design reviews and challenge estimates across embedded systems; cloud platforms and PCB / manufacturing topics. Evidence of delivering to a fixed external deadline with a small team and little slack. Excellent written communication; concise, decision-oriented reporting. Bachelor's degree in Engineering, Computer Science or a related discipline. PREFERRED QUALIFICATIONS Project Management Professional (PMP) or PRINCE2 certification, or equivalent demonstrated practice. Familiarity with microcontrollers, IoT architectures, and hardware test / calibration workflows. Experience planning field installations at industrial sites. HOW TO APPLY Send your resume and a short note to describing a programme you delivered across hardware and software vendor teams to a fixed deadline - what slipped, what you did about it, and how you controlled cost on a time-and-materials engagement. Shortlisted candidates will be asked to sign a mutual NDA before the technical deep-dive interview.
Job Description Job Description Digital Asset Coordinator Digital Asset Coordinator Monday - Friday, no weekends! Location: Corporate Office (Medina,OH) Compensation: Starts at $45k annually, based on experience Duties & Responsibilities: In this support role, you will be instrumental in elevating our digital footprint by managing, refining, and optimizing rich product data, high-resolution media, and technical documentation for . Working closely with internal marketing, IT, and sales teams-as well as vendor partners-you will ensure our digital catalog remains accurate, engaging, and complete. Beyond day-to-day data and asset administration, you will help identify opportunities to streamline data ingest, asset management, and cross-departmental workflows. Support Role: Audit, enrich, and standardize e-commerce product listings on across HVAC, electrical, plumbing, and tool categories Collect, organize, and upload high-resolution product images, spec sheets, installation manuals, safety documents, and promotional media to the Digital Asset Management (DAM) / Product Information Management (PIM) systems Ensure all assets adhere to file naming conventions, metadata standards, taxonomy structures, and copyright/brand compliance guidelines Coordinate with vendor partners and distributor networks to secure missing product attributes, image updates, and specification sheets Assist in evaluating, refining, and documenting workflows for digital asset ingestion, data enrichment, and catalog maintenance Identify bottlenecks in data intake and propose actionable improvements to boost departmental efficiency Perform regular audits of to identify missing images, outdated spec sheets, broken asset links, or inconsistent product metadata Monitor product data consistency across external and internal systems Maintain clean version control for print and digital assets across team repositories (SharePoint/DAM) Familiarity with DAM/PIM systems and e-commerce platforms Experience navigating Adobe Creative Cloud apps (Photoshop, InDesign, Illustrator) for basic image cropping, formatting, and web optimization Proficiency with Microsoft Office 365 (Excel/SharePoint) for data manipulation, tracking, and asset sharing Basic understanding of file formats (JPEG, PNG, SVG, PDF), metadata, asset resolution guidelines, and taxonomy structures. Daily: Report successes and opportunities to management and explain analytical solutions Collaborate across multiple internal and external departments to review program challenges and opportunities for improved processes and sales Continual training, troubleshooting and program support Be an advocate for best practices and improved processes Support other team members objectives as assigned via events and campaigns Foster relationships with customers, vendors and employees Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1year of experience in digital asset management, e-commerce content administration, marketing operations, or a related data-centric support role is necessary 6-12+ months of product management experience skills (requirements gathering, road-mapping, prioritization) are a plus; sales experience a plus Basic understanding of SEO best practices for digital product content (alt tags, product descriptions, URL structures) is a plus Prior experience in wholesale distribution, B2B e-commerce, or trade contractor supply industries (HVAC, plumbing, electrical) is a plus Familiarity with wholesale construction supply product catalogs is a plus Experience of Adobe Creative Cloud (Photoshop) is a plus Basic written and verbal communication skills Basic analytical skills to create reports and analyze results Basic grasp of marketing platforms, channels and best practices Basic awareness of the process and creation of online merchandising solutions Basic skills in MS Office, Smartsheet, SharePoint, and other software Spirit of collaboration and bringing teams together to achieve common goals Proactive, self-starter who can independently generate ideas, seek opportunities, move projects forward, prioritize tasks, and meet deadlines Professional demeanor and appearance for working with internal and external customers Certifications: Considered a plus: DAM, CDAM, PMP, platform specific vendor badges Bachelor's or Master's Degree in Digital Marketing or Content Marketing Skills: Data-driven decision making Technical data proficiency Data analysis, interpretation & storytelling UX/UI basics Technical content writing Research solutions and industry best practices Discern customer needs & consumer analysis Product knowledge of warehouse supply industry Collaboration & cross-functionality between teams (Sales, Purchasing, IT and Marketing) Data management basics: analysis & interpretation Critical thinking and the ability to decompose challenges Project management basics Organized and adaptable Detail oriented Physical requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation details: 0 Yearly Salary PI7c46c6040de7-0592
11/14/2026
Full time
Job Description Job Description Digital Asset Coordinator Digital Asset Coordinator Monday - Friday, no weekends! Location: Corporate Office (Medina,OH) Compensation: Starts at $45k annually, based on experience Duties & Responsibilities: In this support role, you will be instrumental in elevating our digital footprint by managing, refining, and optimizing rich product data, high-resolution media, and technical documentation for . Working closely with internal marketing, IT, and sales teams-as well as vendor partners-you will ensure our digital catalog remains accurate, engaging, and complete. Beyond day-to-day data and asset administration, you will help identify opportunities to streamline data ingest, asset management, and cross-departmental workflows. Support Role: Audit, enrich, and standardize e-commerce product listings on across HVAC, electrical, plumbing, and tool categories Collect, organize, and upload high-resolution product images, spec sheets, installation manuals, safety documents, and promotional media to the Digital Asset Management (DAM) / Product Information Management (PIM) systems Ensure all assets adhere to file naming conventions, metadata standards, taxonomy structures, and copyright/brand compliance guidelines Coordinate with vendor partners and distributor networks to secure missing product attributes, image updates, and specification sheets Assist in evaluating, refining, and documenting workflows for digital asset ingestion, data enrichment, and catalog maintenance Identify bottlenecks in data intake and propose actionable improvements to boost departmental efficiency Perform regular audits of to identify missing images, outdated spec sheets, broken asset links, or inconsistent product metadata Monitor product data consistency across external and internal systems Maintain clean version control for print and digital assets across team repositories (SharePoint/DAM) Familiarity with DAM/PIM systems and e-commerce platforms Experience navigating Adobe Creative Cloud apps (Photoshop, InDesign, Illustrator) for basic image cropping, formatting, and web optimization Proficiency with Microsoft Office 365 (Excel/SharePoint) for data manipulation, tracking, and asset sharing Basic understanding of file formats (JPEG, PNG, SVG, PDF), metadata, asset resolution guidelines, and taxonomy structures. Daily: Report successes and opportunities to management and explain analytical solutions Collaborate across multiple internal and external departments to review program challenges and opportunities for improved processes and sales Continual training, troubleshooting and program support Be an advocate for best practices and improved processes Support other team members objectives as assigned via events and campaigns Foster relationships with customers, vendors and employees Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1year of experience in digital asset management, e-commerce content administration, marketing operations, or a related data-centric support role is necessary 6-12+ months of product management experience skills (requirements gathering, road-mapping, prioritization) are a plus; sales experience a plus Basic understanding of SEO best practices for digital product content (alt tags, product descriptions, URL structures) is a plus Prior experience in wholesale distribution, B2B e-commerce, or trade contractor supply industries (HVAC, plumbing, electrical) is a plus Familiarity with wholesale construction supply product catalogs is a plus Experience of Adobe Creative Cloud (Photoshop) is a plus Basic written and verbal communication skills Basic analytical skills to create reports and analyze results Basic grasp of marketing platforms, channels and best practices Basic awareness of the process and creation of online merchandising solutions Basic skills in MS Office, Smartsheet, SharePoint, and other software Spirit of collaboration and bringing teams together to achieve common goals Proactive, self-starter who can independently generate ideas, seek opportunities, move projects forward, prioritize tasks, and meet deadlines Professional demeanor and appearance for working with internal and external customers Certifications: Considered a plus: DAM, CDAM, PMP, platform specific vendor badges Bachelor's or Master's Degree in Digital Marketing or Content Marketing Skills: Data-driven decision making Technical data proficiency Data analysis, interpretation & storytelling UX/UI basics Technical content writing Research solutions and industry best practices Discern customer needs & consumer analysis Product knowledge of warehouse supply industry Collaboration & cross-functionality between teams (Sales, Purchasing, IT and Marketing) Data management basics: analysis & interpretation Critical thinking and the ability to decompose challenges Project management basics Organized and adaptable Detail oriented Physical requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation details: 0 Yearly Salary PI7c46c6040de7-0592
Digital Asset Coordinator Digital Asset Coordinator Monday - Friday, no weekends! Location: Corporate Office (Medina,OH) Compensation: Starts at $45k annually, based on experience Duties & Responsibilities: In this support role, you will be instrumental in elevating our digital footprint by managing, refining, and optimizing rich product data, high-resolution media, and technical documentation for . Working closely with internal marketing, IT, and sales teams-as well as vendor partners-you will ensure our digital catalog remains accurate, engaging, and complete. Beyond day-to-day data and asset administration, you will help identify opportunities to streamline data ingest, asset management, and cross-departmental workflows. Support Role: Audit, enrich, and standardize e-commerce product listings on across HVAC, electrical, plumbing, and tool categories Collect, organize, and upload high-resolution product images, spec sheets, installation manuals, safety documents, and promotional media to the Digital Asset Management (DAM) / Product Information Management (PIM) systems Ensure all assets adhere to file naming conventions, metadata standards, taxonomy structures, and copyright/brand compliance guidelines Coordinate with vendor partners and distributor networks to secure missing product attributes, image updates, and specification sheets Assist in evaluating, refining, and documenting workflows for digital asset ingestion, data enrichment, and catalog maintenance Identify bottlenecks in data intake and propose actionable improvements to boost departmental efficiency Perform regular audits of to identify missing images, outdated spec sheets, broken asset links, or inconsistent product metadata Monitor product data consistency across external and internal systems Maintain clean version control for print and digital assets across team repositories (SharePoint/DAM) Familiarity with DAM/PIM systems and e-commerce platforms Experience navigating Adobe Creative Cloud apps (Photoshop, InDesign, Illustrator) for basic image cropping, formatting, and web optimization Proficiency with Microsoft Office 365 (Excel/SharePoint) for data manipulation, tracking, and asset sharing Basic understanding of file formats (JPEG, PNG, SVG, PDF), metadata, asset resolution guidelines, and taxonomy structures. Daily: Report successes and opportunities to management and explain analytical solutions Collaborate across multiple internal and external departments to review program challenges and opportunities for improved processes and sales Continual training, troubleshooting and program support Be an advocate for best practices and improved processes Support other team members objectives as assigned via events and campaigns Foster relationships with customers, vendors and employees Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1year of experience in digital asset management, e-commerce content administration, marketing operations, or a related data-centric support role is necessary 6-12+ months of product management experience skills (requirements gathering, road-mapping, prioritization) are a plus; sales experience a plus Basic understanding of SEO best practices for digital product content (alt tags, product descriptions, URL structures) is a plus Prior experience in wholesale distribution, B2B e-commerce, or trade contractor supply industries (HVAC, plumbing, electrical) is a plus Familiarity with wholesale construction supply product catalogs is a plus Experience of Adobe Creative Cloud (Photoshop) is a plus Basic written and verbal communication skills Basic analytical skills to create reports and analyze results Basic grasp of marketing platforms, channels and best practices Basic awareness of the process and creation of online merchandising solutions Basic skills in MS Office, Smartsheet, SharePoint, and other software Spirit of collaboration and bringing teams together to achieve common goals Proactive, self-starter who can independently generate ideas, seek opportunities, move projects forward, prioritize tasks, and meet deadlines Professional demeanor and appearance for working with internal and external customers Certifications: Considered a plus: DAM, CDAM, PMP, platform specific vendor badges Bachelor's or Master's Degree in Digital Marketing or Content Marketing Skills: Data-driven decision making Technical data proficiency Data analysis, interpretation & storytelling UX/UI basics Technical content writing Research solutions and industry best practices Discern customer needs & consumer analysis Product knowledge of warehouse supply industry Collaboration & cross-functionality between teams (Sales, Purchasing, IT and Marketing) Data management basics: analysis & interpretation Critical thinking and the ability to decompose challenges Project management basics Organized and adaptable Detail oriented Physical requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation details: 0 Yearly Salary PI1af7c78de0e6-0592
11/13/2026
Full time
Digital Asset Coordinator Digital Asset Coordinator Monday - Friday, no weekends! Location: Corporate Office (Medina,OH) Compensation: Starts at $45k annually, based on experience Duties & Responsibilities: In this support role, you will be instrumental in elevating our digital footprint by managing, refining, and optimizing rich product data, high-resolution media, and technical documentation for . Working closely with internal marketing, IT, and sales teams-as well as vendor partners-you will ensure our digital catalog remains accurate, engaging, and complete. Beyond day-to-day data and asset administration, you will help identify opportunities to streamline data ingest, asset management, and cross-departmental workflows. Support Role: Audit, enrich, and standardize e-commerce product listings on across HVAC, electrical, plumbing, and tool categories Collect, organize, and upload high-resolution product images, spec sheets, installation manuals, safety documents, and promotional media to the Digital Asset Management (DAM) / Product Information Management (PIM) systems Ensure all assets adhere to file naming conventions, metadata standards, taxonomy structures, and copyright/brand compliance guidelines Coordinate with vendor partners and distributor networks to secure missing product attributes, image updates, and specification sheets Assist in evaluating, refining, and documenting workflows for digital asset ingestion, data enrichment, and catalog maintenance Identify bottlenecks in data intake and propose actionable improvements to boost departmental efficiency Perform regular audits of to identify missing images, outdated spec sheets, broken asset links, or inconsistent product metadata Monitor product data consistency across external and internal systems Maintain clean version control for print and digital assets across team repositories (SharePoint/DAM) Familiarity with DAM/PIM systems and e-commerce platforms Experience navigating Adobe Creative Cloud apps (Photoshop, InDesign, Illustrator) for basic image cropping, formatting, and web optimization Proficiency with Microsoft Office 365 (Excel/SharePoint) for data manipulation, tracking, and asset sharing Basic understanding of file formats (JPEG, PNG, SVG, PDF), metadata, asset resolution guidelines, and taxonomy structures. Daily: Report successes and opportunities to management and explain analytical solutions Collaborate across multiple internal and external departments to review program challenges and opportunities for improved processes and sales Continual training, troubleshooting and program support Be an advocate for best practices and improved processes Support other team members objectives as assigned via events and campaigns Foster relationships with customers, vendors and employees Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1year of experience in digital asset management, e-commerce content administration, marketing operations, or a related data-centric support role is necessary 6-12+ months of product management experience skills (requirements gathering, road-mapping, prioritization) are a plus; sales experience a plus Basic understanding of SEO best practices for digital product content (alt tags, product descriptions, URL structures) is a plus Prior experience in wholesale distribution, B2B e-commerce, or trade contractor supply industries (HVAC, plumbing, electrical) is a plus Familiarity with wholesale construction supply product catalogs is a plus Experience of Adobe Creative Cloud (Photoshop) is a plus Basic written and verbal communication skills Basic analytical skills to create reports and analyze results Basic grasp of marketing platforms, channels and best practices Basic awareness of the process and creation of online merchandising solutions Basic skills in MS Office, Smartsheet, SharePoint, and other software Spirit of collaboration and bringing teams together to achieve common goals Proactive, self-starter who can independently generate ideas, seek opportunities, move projects forward, prioritize tasks, and meet deadlines Professional demeanor and appearance for working with internal and external customers Certifications: Considered a plus: DAM, CDAM, PMP, platform specific vendor badges Bachelor's or Master's Degree in Digital Marketing or Content Marketing Skills: Data-driven decision making Technical data proficiency Data analysis, interpretation & storytelling UX/UI basics Technical content writing Research solutions and industry best practices Discern customer needs & consumer analysis Product knowledge of warehouse supply industry Collaboration & cross-functionality between teams (Sales, Purchasing, IT and Marketing) Data management basics: analysis & interpretation Critical thinking and the ability to decompose challenges Project management basics Organized and adaptable Detail oriented Physical requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation details: 0 Yearly Salary PI1af7c78de0e6-0592
Position Summary The Operations Business Analyst serves as a key liaison between business stakeholders and technical teams to support operational initiatives, regulatory reporting, compliance activities, and business process improvements. This role is responsible for gathering and documenting business requirements, coordinating cross-functional projects, analyzing existing processes, and helping implement solutions that improve operational efficiency and regulatory compliance. This role also serves as a liaison for coordinating reporting requirements, audit requests, and operational initiatives between the organization and its banking partners, ensuring regulatory obligations and business objectives are met accurately, efficiently, and on time. The ideal candidate is highly organized, detail-oriented, and comfortable working with stakeholders across Compliance, Accounting, Operations, Information Technology, Data Analytics, and external banking partners. This individual will possess strong analytical, communication, and project coordination skills and be capable of translating complex business needs into clearly documented requirements and actionable project plans. Key Areas of Focus Business & Systems Requirements Gathering Business Process Analysis & Continuous Improvement Cross-Functional Project Coordination Consumer Finance Product Support Compliance & Audit Support Support of Operational Reporting & Data Analysis efforts Business Process & Technical Documentation What You'll Do Serve as the primary point of coordination among Compliance, Accounting, Operations, Information Technology, Data Analytics, to facilitate business initiatives, regulatory reporting, system enhancements, and audit activities. Gather, analyze, document, and validate business requirements for: Regulatory and compliance reporting Internal and external audit requests Operational initiatives System enhancements Process improvements Business reporting Serve as the primary coordinator between cross-functional groups for reporting requirements and audit requests received from the company's banking partner, ensuring timely and accurate completion of recurring daily, monthly, quarterly, and annual deliverables, as well as ad hoc requests. Analyze business processes and identify opportunities to improve efficiency, accuracy, controls, and automation. Create and maintain process maps, workflow documentation, business requirements documents, standard operating procedures, and other technical documentation. Facilitate meetings with business stakeholders to define requirements, resolve issues, and communicate project status. Partner with Information Technology and Data teams to translate business requirements into system enhancements and reporting solutions. Develop and maintain documentation supporting consumer finance products, operational workflows, accounting processes, compliance requirements, and reporting procedures. Assist with user acceptance testing (UAT), solution validation, and implementation of new processes and system enhancements. Build strong working relationships across the organization and serve as a trusted resource for cross-functional initiatives. What You'll Bring: Required Qualifications Bachelor's degree in Business Administration, Accounting, Information Systems, Project/Change Management, or a related field, or equivalent professional experience. Experience in business analysis, business systems analysis, project coordination, operations, or process improvement. Strong analytical and problem-solving skills with the ability to evaluate complex business processes. Excellent written and verbal communication skills with the ability to communicate effectively with both technical and non-technical audiences. Exceptional organizational skills and attention to detail. Ability to manage multiple priorities and projects simultaneously in a fast-paced environment. Experience documenting business requirements, workflows, business processes, and standard operating procedures. Proficiency with Microsoft Office, particularly Excel, Word, Visio, and PowerPoint. Experience using project management and collaboration tools such as Microsoft Project, Jira, or Asana. Familiarity with relational databases and general data management concepts. Preferred Qualifications Experience within the consumer finance, lending, banking, or broader financial services industry. Experience serving as a liaison between business stakeholders and technical teams, translating business needs into functional requirements and coordinating implementation efforts. Experience supporting regulatory reporting, compliance activities, and internal or external audit functions. Working knowledge of SQL sufficient to understand database structures, interpret queries, validate data, and participate in technical discussions. Familiarity with accounting and financial reporting processes. Experience working with data reporting, business intelligence, and operational analytics initiatives. Project management or business analysis certifications such as PMP, CAPM, CBAP, PMI-PBA, Lean Six Sigma Green Belt, or Lean Six Sigma Black Belt. Core Competencies Business Analysis Business Process Analysis & Improvement Requirements Gathering & Documentation Project Coordination Cross-Functional Collaboration Stakeholder Relationship Management Regulatory Compliance & Audit Support Business Process Documentation Technical Documentation Data Analysis Critical Thinking & Problem Solving Organizational Excellence Continuous Improvement Success in This Role Success in this role means becoming the trusted bridge between business stakeholders, technical teams, and the organization's banking partner. The Operations Business Analyst will drive successful cross-functional initiatives by ensuring business requirements are clearly defined, accurately documented, effectively communicated, and successfully implemented. This individual will play a critical role in improving operational efficiency, supporting compliance and audit activities, strengthening reporting processes, and helping the organization continuously improve its products, systems, and business operations. PI89817c8dccbd-8025
11/12/2026
Full time
Position Summary The Operations Business Analyst serves as a key liaison between business stakeholders and technical teams to support operational initiatives, regulatory reporting, compliance activities, and business process improvements. This role is responsible for gathering and documenting business requirements, coordinating cross-functional projects, analyzing existing processes, and helping implement solutions that improve operational efficiency and regulatory compliance. This role also serves as a liaison for coordinating reporting requirements, audit requests, and operational initiatives between the organization and its banking partners, ensuring regulatory obligations and business objectives are met accurately, efficiently, and on time. The ideal candidate is highly organized, detail-oriented, and comfortable working with stakeholders across Compliance, Accounting, Operations, Information Technology, Data Analytics, and external banking partners. This individual will possess strong analytical, communication, and project coordination skills and be capable of translating complex business needs into clearly documented requirements and actionable project plans. Key Areas of Focus Business & Systems Requirements Gathering Business Process Analysis & Continuous Improvement Cross-Functional Project Coordination Consumer Finance Product Support Compliance & Audit Support Support of Operational Reporting & Data Analysis efforts Business Process & Technical Documentation What You'll Do Serve as the primary point of coordination among Compliance, Accounting, Operations, Information Technology, Data Analytics, to facilitate business initiatives, regulatory reporting, system enhancements, and audit activities. Gather, analyze, document, and validate business requirements for: Regulatory and compliance reporting Internal and external audit requests Operational initiatives System enhancements Process improvements Business reporting Serve as the primary coordinator between cross-functional groups for reporting requirements and audit requests received from the company's banking partner, ensuring timely and accurate completion of recurring daily, monthly, quarterly, and annual deliverables, as well as ad hoc requests. Analyze business processes and identify opportunities to improve efficiency, accuracy, controls, and automation. Create and maintain process maps, workflow documentation, business requirements documents, standard operating procedures, and other technical documentation. Facilitate meetings with business stakeholders to define requirements, resolve issues, and communicate project status. Partner with Information Technology and Data teams to translate business requirements into system enhancements and reporting solutions. Develop and maintain documentation supporting consumer finance products, operational workflows, accounting processes, compliance requirements, and reporting procedures. Assist with user acceptance testing (UAT), solution validation, and implementation of new processes and system enhancements. Build strong working relationships across the organization and serve as a trusted resource for cross-functional initiatives. What You'll Bring: Required Qualifications Bachelor's degree in Business Administration, Accounting, Information Systems, Project/Change Management, or a related field, or equivalent professional experience. Experience in business analysis, business systems analysis, project coordination, operations, or process improvement. Strong analytical and problem-solving skills with the ability to evaluate complex business processes. Excellent written and verbal communication skills with the ability to communicate effectively with both technical and non-technical audiences. Exceptional organizational skills and attention to detail. Ability to manage multiple priorities and projects simultaneously in a fast-paced environment. Experience documenting business requirements, workflows, business processes, and standard operating procedures. Proficiency with Microsoft Office, particularly Excel, Word, Visio, and PowerPoint. Experience using project management and collaboration tools such as Microsoft Project, Jira, or Asana. Familiarity with relational databases and general data management concepts. Preferred Qualifications Experience within the consumer finance, lending, banking, or broader financial services industry. Experience serving as a liaison between business stakeholders and technical teams, translating business needs into functional requirements and coordinating implementation efforts. Experience supporting regulatory reporting, compliance activities, and internal or external audit functions. Working knowledge of SQL sufficient to understand database structures, interpret queries, validate data, and participate in technical discussions. Familiarity with accounting and financial reporting processes. Experience working with data reporting, business intelligence, and operational analytics initiatives. Project management or business analysis certifications such as PMP, CAPM, CBAP, PMI-PBA, Lean Six Sigma Green Belt, or Lean Six Sigma Black Belt. Core Competencies Business Analysis Business Process Analysis & Improvement Requirements Gathering & Documentation Project Coordination Cross-Functional Collaboration Stakeholder Relationship Management Regulatory Compliance & Audit Support Business Process Documentation Technical Documentation Data Analysis Critical Thinking & Problem Solving Organizational Excellence Continuous Improvement Success in This Role Success in this role means becoming the trusted bridge between business stakeholders, technical teams, and the organization's banking partner. The Operations Business Analyst will drive successful cross-functional initiatives by ensuring business requirements are clearly defined, accurately documented, effectively communicated, and successfully implemented. This individual will play a critical role in improving operational efficiency, supporting compliance and audit activities, strengthening reporting processes, and helping the organization continuously improve its products, systems, and business operations. PI89817c8dccbd-8025
Job Description Job Description Job Title: Assistant Site Merchant Coordinator Location: Pittsburgh, PA Overview The Freelance Assistant Site Merchant supports accurate, timely, and customer-ready execution across digital experiences. This role works with the digital merchandising team to align on linking for webset, email, and social, in addition to supporting end-to-end QA of all touchpoints. They will support all product launches with thorough and accurate documentation, manage Mexico and other international site needs and provide critical execution and validation support throughout the Product Information Management (PIM) migration. The ideal candidate is highly detail-oriented, organized, and comfortable managing multiple deadlines in a fast-paced ecommerce environment. Responsibilities • Support accurate, timely, and customer-ready execution across digital experiences • Collaborate with the digital merchandising team to coordinate linking for webset, email, and social media. • Conduct end-to-end QA of all touchpoints, including product launches, site updates, and promotional content. • Document and prioritize defects, partner with cross-functional teams to resolve issues, and maintain QA checklists. • Manage and maintain accurate product, collection, and destination links for traffic sources including email, social, and websets. • Coordinate with Email and Social teams to verify assets, landing pages, inventory, and launch timing. • Create, update, and QA site navigation documents for seasonal launches, category updates, and site refreshes. • Support site execution and QA for Mexico and other international markets with localized navigation, product assortment, and promotions. • Assist with testing and validation activities during PIM migration, including data comparison and defect documentation. • Provide operational support for seasonal launches, site refreshes, and marketing moments, ensuring accuracy and efficiency. Requirements • Bachelor's degree in Marketing, Fashion Merchandising, Business, or a related field. • 0-3 years of experience in digital merchandising, ecommerce, or related areas. • Exceptional attention to detail, strong organizational skills, and the ability to juggle multiple deadlines. • Strong written and verbal communication skills; effective cross-team coordination. • Experience with ecommerce platforms, PIM, product setup, navigation, or campaign linking is preferred. • Self-motivated, proactive, and adaptable to a fast-paced environment. • Flexibility to support occasional off-hours production and critical site needs. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Pittsburgh
11/12/2026
Full time
Job Description Job Description Job Title: Assistant Site Merchant Coordinator Location: Pittsburgh, PA Overview The Freelance Assistant Site Merchant supports accurate, timely, and customer-ready execution across digital experiences. This role works with the digital merchandising team to align on linking for webset, email, and social, in addition to supporting end-to-end QA of all touchpoints. They will support all product launches with thorough and accurate documentation, manage Mexico and other international site needs and provide critical execution and validation support throughout the Product Information Management (PIM) migration. The ideal candidate is highly detail-oriented, organized, and comfortable managing multiple deadlines in a fast-paced ecommerce environment. Responsibilities • Support accurate, timely, and customer-ready execution across digital experiences • Collaborate with the digital merchandising team to coordinate linking for webset, email, and social media. • Conduct end-to-end QA of all touchpoints, including product launches, site updates, and promotional content. • Document and prioritize defects, partner with cross-functional teams to resolve issues, and maintain QA checklists. • Manage and maintain accurate product, collection, and destination links for traffic sources including email, social, and websets. • Coordinate with Email and Social teams to verify assets, landing pages, inventory, and launch timing. • Create, update, and QA site navigation documents for seasonal launches, category updates, and site refreshes. • Support site execution and QA for Mexico and other international markets with localized navigation, product assortment, and promotions. • Assist with testing and validation activities during PIM migration, including data comparison and defect documentation. • Provide operational support for seasonal launches, site refreshes, and marketing moments, ensuring accuracy and efficiency. Requirements • Bachelor's degree in Marketing, Fashion Merchandising, Business, or a related field. • 0-3 years of experience in digital merchandising, ecommerce, or related areas. • Exceptional attention to detail, strong organizational skills, and the ability to juggle multiple deadlines. • Strong written and verbal communication skills; effective cross-team coordination. • Experience with ecommerce platforms, PIM, product setup, navigation, or campaign linking is preferred. • Self-motivated, proactive, and adaptable to a fast-paced environment. • Flexibility to support occasional off-hours production and critical site needs. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Pittsburgh
Mountain View Presbyterian Church
Scottsdale, Arizona
Job Description Job Description AVL and Technology Coordinator Part-Time 20 Hours per Week Position Summary The AVL and Technology Coordinator oversees the church's audiovisual, livestreaming, and technology systems to support worship services, educational programs, concerts, and special events. This position coordinates and trains volunteers, manages worship production workflows, maintains streaming and presentation systems, and provides general technology support for church staff. Key Responsibilities 1. Worship Production and Audiovisual Technology Prepare and manage worship presentations in ProPresenter, incorporating graphics provided by the church's graphic designer. Coordinate livestream production, including cameras, lighting, slides, and streaming operations. Schedule, train, and support volunteers serving as lightboard operators, slide operators, camera operators, and livestream technicians. Schedule worship services in Resi and manage Resi Studio and associated streaming services. Prepare lighting schedules and scripts, as well as livestream schedules and production scripts. Coordinate soundboard technicians and submit payment information to the appropriate staff member. Set up audiovisual equipment for baptisms, memorial services, communion, and other worship needs. Coordinate dress rehearsals for choir events, concerts, and special productions. Provide audiovisual support for Wednesday morning Bible study, including slides, sound, and livestreaming. Attend weekly Tuesday worship-planning meetings. 2. Video Production and Digital Content Edit sermon recordings and publish them to the church's YouTube channel. Add closed captions to sermon videos to improve accessibility. Produce promotional videos for worship, ministries, concerts, and special events. Use appropriate video-editing software, such as Adobe Premiere Pro or DaVinci Resolve. Support video and livestream production for concerts and other church events. 3. Sunday Worship and Special Events Provide onsite audiovisual and technology support for Sunday morning worship. Ensure worship production systems are prepared, tested, and operational before services begin. Coordinate volunteer coverage and technical preparation for special services, concerts, and other church events. Schedule and Work Hours This is a part-time position averaging 20 hours per week. Sunday mornings: 8:00 a.m.-12:00 p.m. Tuesdays: Attend weekly worship-planning meeting. Additional hours: Scheduled throughout the week for preparation, video editing, technology support, volunteer coordination, rehearsals, and special events. Some evening or weekend hours may be required for concerts, memorial services, rehearsals, and other special events. The weekly schedule should be coordinated with the supervisor to ensure that responsibilities remain within the position's expected hours. Qualifications Experience with audiovisual production, livestreaming, and presentation software. Familiarity with ProPresenter and livestreaming platforms; experience with Resi is desirable. Experience operating or coordinating sound, lighting, and video systems. Video-editing experience, preferably with Adobe Premiere Pro, DaVinci Resolve, or comparable software. Strong organizational and communication skills. Ability to recruit, schedule, train, and support volunteers. Demonstrated troubleshooting skills and comfort providing basic computer and network support. Ability to work collaboratively with pastors, musicians, staff, and volunteers. A service-oriented approach and appreciation for the role of technology in worship and congregational life. Reporting Relationship Reports to the designated church supervisor and works collaboratively with pastoral staff, the Minister of Music, the Communications Director, worship volunteers, and other ministry leaders.
11/11/2026
Full time
Job Description Job Description AVL and Technology Coordinator Part-Time 20 Hours per Week Position Summary The AVL and Technology Coordinator oversees the church's audiovisual, livestreaming, and technology systems to support worship services, educational programs, concerts, and special events. This position coordinates and trains volunteers, manages worship production workflows, maintains streaming and presentation systems, and provides general technology support for church staff. Key Responsibilities 1. Worship Production and Audiovisual Technology Prepare and manage worship presentations in ProPresenter, incorporating graphics provided by the church's graphic designer. Coordinate livestream production, including cameras, lighting, slides, and streaming operations. Schedule, train, and support volunteers serving as lightboard operators, slide operators, camera operators, and livestream technicians. Schedule worship services in Resi and manage Resi Studio and associated streaming services. Prepare lighting schedules and scripts, as well as livestream schedules and production scripts. Coordinate soundboard technicians and submit payment information to the appropriate staff member. Set up audiovisual equipment for baptisms, memorial services, communion, and other worship needs. Coordinate dress rehearsals for choir events, concerts, and special productions. Provide audiovisual support for Wednesday morning Bible study, including slides, sound, and livestreaming. Attend weekly Tuesday worship-planning meetings. 2. Video Production and Digital Content Edit sermon recordings and publish them to the church's YouTube channel. Add closed captions to sermon videos to improve accessibility. Produce promotional videos for worship, ministries, concerts, and special events. Use appropriate video-editing software, such as Adobe Premiere Pro or DaVinci Resolve. Support video and livestream production for concerts and other church events. 3. Sunday Worship and Special Events Provide onsite audiovisual and technology support for Sunday morning worship. Ensure worship production systems are prepared, tested, and operational before services begin. Coordinate volunteer coverage and technical preparation for special services, concerts, and other church events. Schedule and Work Hours This is a part-time position averaging 20 hours per week. Sunday mornings: 8:00 a.m.-12:00 p.m. Tuesdays: Attend weekly worship-planning meeting. Additional hours: Scheduled throughout the week for preparation, video editing, technology support, volunteer coordination, rehearsals, and special events. Some evening or weekend hours may be required for concerts, memorial services, rehearsals, and other special events. The weekly schedule should be coordinated with the supervisor to ensure that responsibilities remain within the position's expected hours. Qualifications Experience with audiovisual production, livestreaming, and presentation software. Familiarity with ProPresenter and livestreaming platforms; experience with Resi is desirable. Experience operating or coordinating sound, lighting, and video systems. Video-editing experience, preferably with Adobe Premiere Pro, DaVinci Resolve, or comparable software. Strong organizational and communication skills. Ability to recruit, schedule, train, and support volunteers. Demonstrated troubleshooting skills and comfort providing basic computer and network support. Ability to work collaboratively with pastors, musicians, staff, and volunteers. A service-oriented approach and appreciation for the role of technology in worship and congregational life. Reporting Relationship Reports to the designated church supervisor and works collaboratively with pastoral staff, the Minister of Music, the Communications Director, worship volunteers, and other ministry leaders.
As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges? This position of a Tool Coordinator is responsible for coordinating all aspects of service tools going to customer sites and returning them back to TRUMPF. Duties & Responsibilities Prepare, maintain and improve all tool kits for field service engineers. The kits are used for the installation, maintenance and/or repair of TRUMPF Machinery located in North America. Use SIS / SAP to coordinate the shipment and return of all kits by UPS, Pilot or common carrier. Assemble field service engineers personal toolboxes. Support calibration process of all tools which require it in accordance with TRUMPF standards. Keep Installation Coordinators and Schedulers informed of tool kit availability. Perform related inventory transactions in SAP of tools coming in/out of stock. Support TRUMPF affiliates (Mexico and Canada) for shipment and stocking of tools. Follow up on missing, lost or damaged tools with customers and/or field service engineers. Cooperate with other departments on project related tasks (e.g., Team SAP). Maintain orderly work and storage space for available tools and equipment. Must be able to lift items up to 75 lbs. Perform other tasks as assigned by the Service Tool Supervisor or management, which may include, but are not limited to: administrative functions, projects and shop floor tasks. Experience & Education Prior experience in a material handling or storage area. Prior use of PowerApps beneficial. High school graduate Minimum of two-year degree from technical college or work equivalence. Proficiency in SIS, SAP and Microsoft office programs strongly preferred. Pay & Benefits Retirement: 401(k) with generous company match Health & Wellness: Comprehensive medical, dental, and vision benefits with employer HSA contributions and 100% employer-paid vision premiums for employees and eligible dependents. Education Assistance: Tuition reimbursement and student loan guidance to support your continued learning Family Support: Paid family and parental leave programs, plus comprehensive reproductive and family health resources Work-Life Balance: Paid time off available from day one, plus 11 paid company holidays Income Protection: Company-paid life insurance at two times base salary, along with short- and long-term disability coverage Additional Programs: Gym membership subsidy, employee referral bonuses, recognition awards, and a scholarship program for employees' children Pay Range: $22.00 - $34.00 / hr TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at or at . This contact information is for accommodation requests only and can not be used to inquire about the status of application.
11/09/2026
Full time
As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges? This position of a Tool Coordinator is responsible for coordinating all aspects of service tools going to customer sites and returning them back to TRUMPF. Duties & Responsibilities Prepare, maintain and improve all tool kits for field service engineers. The kits are used for the installation, maintenance and/or repair of TRUMPF Machinery located in North America. Use SIS / SAP to coordinate the shipment and return of all kits by UPS, Pilot or common carrier. Assemble field service engineers personal toolboxes. Support calibration process of all tools which require it in accordance with TRUMPF standards. Keep Installation Coordinators and Schedulers informed of tool kit availability. Perform related inventory transactions in SAP of tools coming in/out of stock. Support TRUMPF affiliates (Mexico and Canada) for shipment and stocking of tools. Follow up on missing, lost or damaged tools with customers and/or field service engineers. Cooperate with other departments on project related tasks (e.g., Team SAP). Maintain orderly work and storage space for available tools and equipment. Must be able to lift items up to 75 lbs. Perform other tasks as assigned by the Service Tool Supervisor or management, which may include, but are not limited to: administrative functions, projects and shop floor tasks. Experience & Education Prior experience in a material handling or storage area. Prior use of PowerApps beneficial. High school graduate Minimum of two-year degree from technical college or work equivalence. Proficiency in SIS, SAP and Microsoft office programs strongly preferred. Pay & Benefits Retirement: 401(k) with generous company match Health & Wellness: Comprehensive medical, dental, and vision benefits with employer HSA contributions and 100% employer-paid vision premiums for employees and eligible dependents. Education Assistance: Tuition reimbursement and student loan guidance to support your continued learning Family Support: Paid family and parental leave programs, plus comprehensive reproductive and family health resources Work-Life Balance: Paid time off available from day one, plus 11 paid company holidays Income Protection: Company-paid life insurance at two times base salary, along with short- and long-term disability coverage Additional Programs: Gym membership subsidy, employee referral bonuses, recognition awards, and a scholarship program for employees' children Pay Range: $22.00 - $34.00 / hr TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at or at . This contact information is for accommodation requests only and can not be used to inquire about the status of application.
Job Description Job Description Oversight and management of these areas will require both adherence to existing company procedures and methods, as well as the development and implementation of new and innovative procedures and methods. I am greatly impressed by punctuality, innovation, creativity, organization, communication, and consistency - these are areas that are necessary to excel in this position. Customer Relations (and relations while on Customers' Job Sites) Communication with field inspectors, Customer Agents, City Staff / Regulatory Agency Representatives, Locate Crews, Public and Private Utility Coordinators / Locators, General Public and Residents Always escalate field issues up and report to the construction manager Project Manager In-Field OSP Activities - Construction Management As a Superintendent 95% or more of the Superintendent role takes place in the field. The Superintendent will be provided with a workspace at one of our offices, but the expectation is that the Superintendent will be in the field overseeing the Superintendent project(s) as an extension of the construction manager Project Manager (PM) Carry out and build in accordance with the schedule, as provided to the construction manager by the construction manager Project Manager (PM) Submission of Construction Daily (hereinafter "Daily") with all supporting documentation for each project, each day via paper or QuickBase (whichever method is specified by the construction manager PM). Includes collection and processing of daily submittals from crew foremen, PCM (Project Construction Manager), and subcontractors Arranging for signage, door tags, white lining for locates, and all other project preparation activities as dictated by PM Submission of utility locates and/or other construction sequencing data such as for daily street sheets, etc. Submission for all traffic control requests Submission for coordination of materials needed for build, including all consumables, including flowable fill; submission of purchase order / check requests as needed (up to allowance amount for spending thresholds) Preparation, organization, and submission of all project-related submittals at PM request or PM's discretion Coordination, creation, and collection of daily field Job Site Analysis forms - and submission Management of crew health and safety on job site everyday, all day Carry out and enforce company policies and procedures on job sites for personnel management, field safety, Customer policies and standards, local regulatory standards, etc. Adhere to production expectations as laid out by upper management and meet daily, weekly, and monthly goals and benchmarks Regularly inspect field equipment, trucks, trailers, etc. and notify PM of immediate concerns, needs, risks, etc. Lock out / Tag Out any asset that poses a potential health and safety threat to any person or property. Coordinate with HSE Personnel immediately and closely for all incidents and follow all Company, Customer, and Regulatory Agency Protocols Ensure compliance with B Comm team's direction to close out inspection gigs, resident complaints and trouble tickets, internal deficiencies, etc. within a timely manner. EEO Statement: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Third Party Agency Notice: Primoris will not accept any unsolicited resumes from any third-party recruiting agencies either domestic or international. Primoris nor its subsidiaries will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency representative or agency consultant unless your firm is an approved vendor partner with a current executed agreement.
11/07/2026
Full time
Job Description Job Description Oversight and management of these areas will require both adherence to existing company procedures and methods, as well as the development and implementation of new and innovative procedures and methods. I am greatly impressed by punctuality, innovation, creativity, organization, communication, and consistency - these are areas that are necessary to excel in this position. Customer Relations (and relations while on Customers' Job Sites) Communication with field inspectors, Customer Agents, City Staff / Regulatory Agency Representatives, Locate Crews, Public and Private Utility Coordinators / Locators, General Public and Residents Always escalate field issues up and report to the construction manager Project Manager In-Field OSP Activities - Construction Management As a Superintendent 95% or more of the Superintendent role takes place in the field. The Superintendent will be provided with a workspace at one of our offices, but the expectation is that the Superintendent will be in the field overseeing the Superintendent project(s) as an extension of the construction manager Project Manager (PM) Carry out and build in accordance with the schedule, as provided to the construction manager by the construction manager Project Manager (PM) Submission of Construction Daily (hereinafter "Daily") with all supporting documentation for each project, each day via paper or QuickBase (whichever method is specified by the construction manager PM). Includes collection and processing of daily submittals from crew foremen, PCM (Project Construction Manager), and subcontractors Arranging for signage, door tags, white lining for locates, and all other project preparation activities as dictated by PM Submission of utility locates and/or other construction sequencing data such as for daily street sheets, etc. Submission for all traffic control requests Submission for coordination of materials needed for build, including all consumables, including flowable fill; submission of purchase order / check requests as needed (up to allowance amount for spending thresholds) Preparation, organization, and submission of all project-related submittals at PM request or PM's discretion Coordination, creation, and collection of daily field Job Site Analysis forms - and submission Management of crew health and safety on job site everyday, all day Carry out and enforce company policies and procedures on job sites for personnel management, field safety, Customer policies and standards, local regulatory standards, etc. Adhere to production expectations as laid out by upper management and meet daily, weekly, and monthly goals and benchmarks Regularly inspect field equipment, trucks, trailers, etc. and notify PM of immediate concerns, needs, risks, etc. Lock out / Tag Out any asset that poses a potential health and safety threat to any person or property. Coordinate with HSE Personnel immediately and closely for all incidents and follow all Company, Customer, and Regulatory Agency Protocols Ensure compliance with B Comm team's direction to close out inspection gigs, resident complaints and trouble tickets, internal deficiencies, etc. within a timely manner. EEO Statement: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Third Party Agency Notice: Primoris will not accept any unsolicited resumes from any third-party recruiting agencies either domestic or international. Primoris nor its subsidiaries will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency representative or agency consultant unless your firm is an approved vendor partner with a current executed agreement.
Job Description Job Description CONGREGATE MANAGER SUMMARY DESCRIPTION The primary focus of this position is to manage and support the Nutrition Congregate meal program and senior activity centers, including supervision of Center Directors. Emphasis for this position is on the development and delivery of programs and activities that generate increased participation at each center. ESSENTIAL DUTIES amp; RESPONSIBILITIES This listing is representative of the duties and responsibilities of the position, but is not to be construed as all inclusive: Supervise, train, and assist Center Directors and direct the operation of each CHEER Senior Activity Center to ensure the provision of a comprehensive daily agenda of services and activities are provided at each center, including filling in for Center Directors, as needed, to ensure continuity of programs. Services and activities should be responsive to customer and community needs and delivered in a manner that is compliant with all applicable regulatory requirements. Review and approve Center Director timecards and Paid Time Off, ensuring accuracy and coverage of duties. Responsible for increasing the number of congregate participants served (both meal and recreation) and the services provided within the Congregate Program to ensure client needs are met. Review, ensure accuracy, and post Congregate and Recreation service units related to CHEER and Independent Activity Centers, Review and ensure accuracy of Congregate Project Income and donations in database, Review, ensure accuracy, and post Congregate Volunteer service units, Review and ensure accuracy of Congregate NAPIS screenings and service units in database, Review and ensure accuracy of Center Membership application information and payment in database, Compile accurate Congregate Program reports for Nutrition Director, including, but not limited to DSAAPD monthly Congregate Reports and Board Congregate Program Reports, Create and report Congregate service reports to DSAAPD/Wellsky as required, Prepare annual senior center Grant-in-aid applications to ensure continued receipt of funding and compliance with all related requirements, Oversee the production of monthly newsletters and calendars of events for each CHEER Activity Center along with appropriate media releases for events and activities, Monitor and periodically audit petty cash accounts for each CHEER Activity Center and oversee expenditures, Review, approve, and submit to Finance Department all CHEER Senior Center Petty Cash replenishment requests monthly, Conduct Monthly Congregate staff meetings to ensure training is sufficient, Congregate assessments are being completed accurately and timely in accordance to service specifications, and/or learn of any opportunities to improve or create continuing education and/or processes, Assist in marketing and promotion of congregate meal and senior center activity programs, Assist Nutrition Director with interviewing, making hiring recommendations, appraising performance, addressing and reporting incidents and complaints and resolving problems related to the Congregate Program. Assist Nutrition Director in updating/maintaining congregate policies and procedures as needed, Assist Nutrition Director in updating congregate staff job descriptions as needed, Coordinate, plan, direct, and participate in various Nutrition Program and/or Agency events/fundraisers, including, but not limited to Holiday Feast, Older Americans Day Celebration, Car Shows, and Craft Shows, Contribute to team effort by performing other related duties as assigned or required. Maintain clean driving record and take defensive driving course. CONTACTS: Primary contacts include: Agency Staff / Nutrition members amp; clients / Volunteers / General Public KNOWLEDGE, SKILLS amp; ABILITIES Minimum requirements for this position are: High School diploma or equivalent required. Minimum 2 years' experience in clerical / support services AND 2 years supervisory experience OR equivalent years of experience as a Coordinator with supervisory duties. Ability to operate computer/printer. Computer use is necessary for database software. Proficient in the use of standard business software applications including e-mail, word processing and spreadsheets. Must maintain confidentiality. Customer Service / people skills: Strong communication skills while using positive language, detail oriented amp; works with high degree of accuracy, ability to multi-task, ability to handle stressful amp; difficult situations, possesses strong problem solving skills, ability to listen effectively. Maintain professionalism, be productive; manage time effectively; take the initiative; project positive attitude; be respectful of managers, colleagues, volunteers, and clients; be ethical amp; show good judgement. Ability to understand a variety of instructions furnished in written, oral or diagram form. Ability to write routine reports and correspondence. Ability to solve practical problems and deal with a variety of situations. Must be able to sit for long periods of time (up to two hours) to perform office work. May periodically be required to perform clerical / administrative duties at other CHEER sites throughout Sussex County. Must have a valid driver's license and proof of insurance. Must maintain a Defensive Driving Certificate and keep a good driving record to operate an Agency vehicle. REPORTING: This position reports to the Nutrition Program Director PRIMARY WORK LOCATION: Most duties and functions will be performed in an office environment although local travel to other CHEER and/or Independent Senior Center locations is required to support programs and services as required in those locations. WORK HOURS: 8:00AM - 4:30PM with 30 minute mid-day break. Extended work hours are periodically required to support programs and activities. Must be able to work occasional evenings and weekend hours. EMPLOYMENT STATUS: Regular, Exempt, Full-time (40 hrs./wk.) BENEFIT ELIGIBILITY: Regular full-time eligibility includes subsidized employee health insurance and a free primary healthcare program. 403(b) Retirement Plan with company match. Paid time off (PTO), based on hours worked and years of service. 11 paid holidays. Optional coverage available: dental, vision, AFLAC insurance, short-term disability insurance, and legal shield insurance at cost. TO APPLY, please go to: Company Description OUR MISSION AND VALUES Our mission is to promote and maintain the highest quality of life and independence by developing and providing services that meet the continuing needs of individuals 50 Plus. We highly value and respect the dignity of every individual. Our commitment to ethical behavior is reflected in our actions, attitudes, and all forms of communication within our organization, services, and programs. We strive for the highest level of teamwork, fostering an environment of open, honest communication combined with compassion and empathy for everyone. Our culture of positive collaboration guides our daily professional decisions, nurtures creativity, and shows our concern for everyone associated with CHEER. Company Description OUR MISSION AND VALUES Our mission is to promote and maintain the highest quality of life and independence by developing and providing services that meet the continuing needs of individuals 50 Plus. We highly value and respect the dignity of every individual. Our commitment to ethical behavior is reflected in our actions, attitudes, and all forms of communication within our organization, services, and programs. We strive for the highest level of teamwork, fostering an environment of open, honest communication combined with compassion and empathy for everyone. Our culture of positive collaboration guides our daily professional decisions, nurtures creativity, and shows our concern for everyone associated with CHEER.
11/06/2026
Full time
Job Description Job Description CONGREGATE MANAGER SUMMARY DESCRIPTION The primary focus of this position is to manage and support the Nutrition Congregate meal program and senior activity centers, including supervision of Center Directors. Emphasis for this position is on the development and delivery of programs and activities that generate increased participation at each center. ESSENTIAL DUTIES amp; RESPONSIBILITIES This listing is representative of the duties and responsibilities of the position, but is not to be construed as all inclusive: Supervise, train, and assist Center Directors and direct the operation of each CHEER Senior Activity Center to ensure the provision of a comprehensive daily agenda of services and activities are provided at each center, including filling in for Center Directors, as needed, to ensure continuity of programs. Services and activities should be responsive to customer and community needs and delivered in a manner that is compliant with all applicable regulatory requirements. Review and approve Center Director timecards and Paid Time Off, ensuring accuracy and coverage of duties. Responsible for increasing the number of congregate participants served (both meal and recreation) and the services provided within the Congregate Program to ensure client needs are met. Review, ensure accuracy, and post Congregate and Recreation service units related to CHEER and Independent Activity Centers, Review and ensure accuracy of Congregate Project Income and donations in database, Review, ensure accuracy, and post Congregate Volunteer service units, Review and ensure accuracy of Congregate NAPIS screenings and service units in database, Review and ensure accuracy of Center Membership application information and payment in database, Compile accurate Congregate Program reports for Nutrition Director, including, but not limited to DSAAPD monthly Congregate Reports and Board Congregate Program Reports, Create and report Congregate service reports to DSAAPD/Wellsky as required, Prepare annual senior center Grant-in-aid applications to ensure continued receipt of funding and compliance with all related requirements, Oversee the production of monthly newsletters and calendars of events for each CHEER Activity Center along with appropriate media releases for events and activities, Monitor and periodically audit petty cash accounts for each CHEER Activity Center and oversee expenditures, Review, approve, and submit to Finance Department all CHEER Senior Center Petty Cash replenishment requests monthly, Conduct Monthly Congregate staff meetings to ensure training is sufficient, Congregate assessments are being completed accurately and timely in accordance to service specifications, and/or learn of any opportunities to improve or create continuing education and/or processes, Assist in marketing and promotion of congregate meal and senior center activity programs, Assist Nutrition Director with interviewing, making hiring recommendations, appraising performance, addressing and reporting incidents and complaints and resolving problems related to the Congregate Program. Assist Nutrition Director in updating/maintaining congregate policies and procedures as needed, Assist Nutrition Director in updating congregate staff job descriptions as needed, Coordinate, plan, direct, and participate in various Nutrition Program and/or Agency events/fundraisers, including, but not limited to Holiday Feast, Older Americans Day Celebration, Car Shows, and Craft Shows, Contribute to team effort by performing other related duties as assigned or required. Maintain clean driving record and take defensive driving course. CONTACTS: Primary contacts include: Agency Staff / Nutrition members amp; clients / Volunteers / General Public KNOWLEDGE, SKILLS amp; ABILITIES Minimum requirements for this position are: High School diploma or equivalent required. Minimum 2 years' experience in clerical / support services AND 2 years supervisory experience OR equivalent years of experience as a Coordinator with supervisory duties. Ability to operate computer/printer. Computer use is necessary for database software. Proficient in the use of standard business software applications including e-mail, word processing and spreadsheets. Must maintain confidentiality. Customer Service / people skills: Strong communication skills while using positive language, detail oriented amp; works with high degree of accuracy, ability to multi-task, ability to handle stressful amp; difficult situations, possesses strong problem solving skills, ability to listen effectively. Maintain professionalism, be productive; manage time effectively; take the initiative; project positive attitude; be respectful of managers, colleagues, volunteers, and clients; be ethical amp; show good judgement. Ability to understand a variety of instructions furnished in written, oral or diagram form. Ability to write routine reports and correspondence. Ability to solve practical problems and deal with a variety of situations. Must be able to sit for long periods of time (up to two hours) to perform office work. May periodically be required to perform clerical / administrative duties at other CHEER sites throughout Sussex County. Must have a valid driver's license and proof of insurance. Must maintain a Defensive Driving Certificate and keep a good driving record to operate an Agency vehicle. REPORTING: This position reports to the Nutrition Program Director PRIMARY WORK LOCATION: Most duties and functions will be performed in an office environment although local travel to other CHEER and/or Independent Senior Center locations is required to support programs and services as required in those locations. WORK HOURS: 8:00AM - 4:30PM with 30 minute mid-day break. Extended work hours are periodically required to support programs and activities. Must be able to work occasional evenings and weekend hours. EMPLOYMENT STATUS: Regular, Exempt, Full-time (40 hrs./wk.) BENEFIT ELIGIBILITY: Regular full-time eligibility includes subsidized employee health insurance and a free primary healthcare program. 403(b) Retirement Plan with company match. Paid time off (PTO), based on hours worked and years of service. 11 paid holidays. Optional coverage available: dental, vision, AFLAC insurance, short-term disability insurance, and legal shield insurance at cost. TO APPLY, please go to: Company Description OUR MISSION AND VALUES Our mission is to promote and maintain the highest quality of life and independence by developing and providing services that meet the continuing needs of individuals 50 Plus. We highly value and respect the dignity of every individual. Our commitment to ethical behavior is reflected in our actions, attitudes, and all forms of communication within our organization, services, and programs. We strive for the highest level of teamwork, fostering an environment of open, honest communication combined with compassion and empathy for everyone. Our culture of positive collaboration guides our daily professional decisions, nurtures creativity, and shows our concern for everyone associated with CHEER. Company Description OUR MISSION AND VALUES Our mission is to promote and maintain the highest quality of life and independence by developing and providing services that meet the continuing needs of individuals 50 Plus. We highly value and respect the dignity of every individual. Our commitment to ethical behavior is reflected in our actions, attitudes, and all forms of communication within our organization, services, and programs. We strive for the highest level of teamwork, fostering an environment of open, honest communication combined with compassion and empathy for everyone. Our culture of positive collaboration guides our daily professional decisions, nurtures creativity, and shows our concern for everyone associated with CHEER.
At RCC Service Group, we support the people, processes, and operations that help our family of companies succeed (River City Construction, MR Mason, A&H Steel, and other subsidiaries). Through collaborative shared services, we provide the resources and expertise that allow our teams to focus on delivering exceptional results. We are seeking a highly organized, detail-oriented New Work & Pursuits (NW&P) Coordinator to support our estimating & preconstruction operations. This position plays an important role in coordinating construction bids, managing project documentation, maintaining estimating databases, and ensuring our teams have the information and resources needed to successfully pursue new work. The ideal candidate thrives in a fast-paced, team-oriented environment, takes pride in accuracy and organization, and can effectively manage multiple priorities and deadlines. What You'll Do Pursuit Setup & Document Control Receive approved pursuits from the New Work & Pursuit Specialist; create standardized project folders, milestone dates and active pursuit records; maintain and distribute the weekly bid schedule. In coordination with New Work & Pursuit Specialist obtain drawings/specifications, manage electronic plan rooms, issue solicitations, distribute addenda and verify current documents are available to estimating teams. Coordinate reproduction, printing and plan-room vendors; organize bid books, closeout files and historical archives. Maintain bid-results distribution and archival standards in partnership with the New Work & Pursuits Administrator. Subcontractor & Supplier Coordination Maintain subcontractor/supplier contacts, trade classifications, service territories and registration records. Build and update invitation lists with estimator direction; track invitations, responses, addenda acknowledgments and outreach. Coordinate bid-day phone coverage, quote receipt/routing, staff logistics and timely distribution to the assigned estimating team. Maintain bid results, win/loss records and historical pursuit archives; coordinate estimating database updates under the dedicated database administration responsibilities. Estimating Database & Historical Cost Management Maintain subcontractor/supplier contacts, trade classifications, service territories and registration records. Build and update invitation lists with estimator direction; track invitations, responses, addenda acknowledgments and outreach. Coordinate bid-day phone coverage, quote receipt/routing, staff logistics and timely distribution to the assigned estimating team. Maintain bid results, win/loss records and historical pursuit archives; coordinate estimating database updates under the dedicated database administration responsibilities. Administrative Support Oversee all Estimating support services duties and monitor RCC plan room processes. Maintain historical project Win/Loss data. Bid day coordination of staff, phone coverage, incoming quotes, quote distribution, and bid lunch order. Obtain all supplies and printer services for estimating department. Organize bid books, archive, and maintain archived bid books in library. Estimating Database Administration & Historical Cost Management Own day-to-day administration of RCC estimating reference workbooks, including unit price, historical cost and labor productivity, general conditions, and project square-foot cost databases. Enter and organize approved source data in Excel by RCC account code, maintaining consistent units, dates, project identifiers, cost categories and source references. Coordinate receipt of estimate summaries, bid tabs, project closeout costs, labor hours, quantities and general conditions information from estimators, project teams and the Estimating Administrator. Check incoming data for missing fields, duplicate entries, inconsistent account codes, unit-of-measure conflicts and apparent anomalies; refer technical discrepancies to the assigned estimator. Maintain separate historical source records and approved estimating benchmarks; publish benchmark changes only after documented estimator or senior estimator approval. Maintain workbook access controls, version history, archived source files, update logs and standardized intake templates; provide monthly status reports on pending updates and approvals. Schedule database maintenance around critical bid periods and maintain written procedures to enable Estimating Administrator backup coverage. This role is expected to be cross trained for coverage of the NW&P Specialist which includes responsibilities of bid forms & opportunity tracking support. Our Values At RCC Service Group, our work is guided by four core values: Integrity, Excellence, Relationships, and Innovation. We believe in doing the right thing, delivering quality work, building meaningful relationships, and continuously finding better ways to serve our teams and clients. What We're Looking For Required Qualifications High school diploma or equivalent. Strong organizational skills with exceptional attention to detail. Proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Ability to manage multiple projects, shifting priorities, and time-sensitive deadlines. Strong written and verbal communication skills. Ability to work independently while collaborating effectively with multiple departments and team members. Commitment to maintaining confidentiality and handling sensitive business information appropriately. Preferred Qualifications 1-5 years of experience in construction administration, estimating support, project coordination, document control, or a related role. Familiarity with construction drawings, specifications, bid processes, and subcontractor coordination. Experience using electronic plan rooms, construction bid management platforms, or estimating software. Experience maintaining Excel-based databases, tracking reports, or historical cost information. Familiarity with construction opportunity tracking platforms, such as Dodge Construction Network. What Makes You Successful You're organized. You enjoy creating structure, maintaining accurate records, and keeping projects moving forward. You're detail-oriented. You recognize that accuracy matters, especially when coordinating deadlines, bid documents, and estimating information. You're proactive. You anticipate needs, communicate early, and take ownership of your responsibilities. You're collaborative. You enjoy supporting others and building relationships across teams and departments. You're adaptable. You can shift priorities, learn new systems, and remain effective in a deadline-driven environment. You're improvement-minded. You look for opportunities to streamline processes and make work more efficient. PI08ab080a2a56-2566
11/02/2026
Full time
At RCC Service Group, we support the people, processes, and operations that help our family of companies succeed (River City Construction, MR Mason, A&H Steel, and other subsidiaries). Through collaborative shared services, we provide the resources and expertise that allow our teams to focus on delivering exceptional results. We are seeking a highly organized, detail-oriented New Work & Pursuits (NW&P) Coordinator to support our estimating & preconstruction operations. This position plays an important role in coordinating construction bids, managing project documentation, maintaining estimating databases, and ensuring our teams have the information and resources needed to successfully pursue new work. The ideal candidate thrives in a fast-paced, team-oriented environment, takes pride in accuracy and organization, and can effectively manage multiple priorities and deadlines. What You'll Do Pursuit Setup & Document Control Receive approved pursuits from the New Work & Pursuit Specialist; create standardized project folders, milestone dates and active pursuit records; maintain and distribute the weekly bid schedule. In coordination with New Work & Pursuit Specialist obtain drawings/specifications, manage electronic plan rooms, issue solicitations, distribute addenda and verify current documents are available to estimating teams. Coordinate reproduction, printing and plan-room vendors; organize bid books, closeout files and historical archives. Maintain bid-results distribution and archival standards in partnership with the New Work & Pursuits Administrator. Subcontractor & Supplier Coordination Maintain subcontractor/supplier contacts, trade classifications, service territories and registration records. Build and update invitation lists with estimator direction; track invitations, responses, addenda acknowledgments and outreach. Coordinate bid-day phone coverage, quote receipt/routing, staff logistics and timely distribution to the assigned estimating team. Maintain bid results, win/loss records and historical pursuit archives; coordinate estimating database updates under the dedicated database administration responsibilities. Estimating Database & Historical Cost Management Maintain subcontractor/supplier contacts, trade classifications, service territories and registration records. Build and update invitation lists with estimator direction; track invitations, responses, addenda acknowledgments and outreach. Coordinate bid-day phone coverage, quote receipt/routing, staff logistics and timely distribution to the assigned estimating team. Maintain bid results, win/loss records and historical pursuit archives; coordinate estimating database updates under the dedicated database administration responsibilities. Administrative Support Oversee all Estimating support services duties and monitor RCC plan room processes. Maintain historical project Win/Loss data. Bid day coordination of staff, phone coverage, incoming quotes, quote distribution, and bid lunch order. Obtain all supplies and printer services for estimating department. Organize bid books, archive, and maintain archived bid books in library. Estimating Database Administration & Historical Cost Management Own day-to-day administration of RCC estimating reference workbooks, including unit price, historical cost and labor productivity, general conditions, and project square-foot cost databases. Enter and organize approved source data in Excel by RCC account code, maintaining consistent units, dates, project identifiers, cost categories and source references. Coordinate receipt of estimate summaries, bid tabs, project closeout costs, labor hours, quantities and general conditions information from estimators, project teams and the Estimating Administrator. Check incoming data for missing fields, duplicate entries, inconsistent account codes, unit-of-measure conflicts and apparent anomalies; refer technical discrepancies to the assigned estimator. Maintain separate historical source records and approved estimating benchmarks; publish benchmark changes only after documented estimator or senior estimator approval. Maintain workbook access controls, version history, archived source files, update logs and standardized intake templates; provide monthly status reports on pending updates and approvals. Schedule database maintenance around critical bid periods and maintain written procedures to enable Estimating Administrator backup coverage. This role is expected to be cross trained for coverage of the NW&P Specialist which includes responsibilities of bid forms & opportunity tracking support. Our Values At RCC Service Group, our work is guided by four core values: Integrity, Excellence, Relationships, and Innovation. We believe in doing the right thing, delivering quality work, building meaningful relationships, and continuously finding better ways to serve our teams and clients. What We're Looking For Required Qualifications High school diploma or equivalent. Strong organizational skills with exceptional attention to detail. Proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Ability to manage multiple projects, shifting priorities, and time-sensitive deadlines. Strong written and verbal communication skills. Ability to work independently while collaborating effectively with multiple departments and team members. Commitment to maintaining confidentiality and handling sensitive business information appropriately. Preferred Qualifications 1-5 years of experience in construction administration, estimating support, project coordination, document control, or a related role. Familiarity with construction drawings, specifications, bid processes, and subcontractor coordination. Experience using electronic plan rooms, construction bid management platforms, or estimating software. Experience maintaining Excel-based databases, tracking reports, or historical cost information. Familiarity with construction opportunity tracking platforms, such as Dodge Construction Network. What Makes You Successful You're organized. You enjoy creating structure, maintaining accurate records, and keeping projects moving forward. You're detail-oriented. You recognize that accuracy matters, especially when coordinating deadlines, bid documents, and estimating information. You're proactive. You anticipate needs, communicate early, and take ownership of your responsibilities. You're collaborative. You enjoy supporting others and building relationships across teams and departments. You're adaptable. You can shift priorities, learn new systems, and remain effective in a deadline-driven environment. You're improvement-minded. You look for opportunities to streamline processes and make work more efficient. PI08ab080a2a56-2566
