168 jobs found

Job Description If you have experience in IT infrastructure, enjoy leading a team with a player/coach mentality, and have a growth + team-first mindset, read on! NOTE: The client is NOT able to provide visa sponsorship now or at any time in the future, and cannot consider candidates with H1B/OPT/C2C status or visa sponsorship requirements. The client is North America's largest recycler and leads the steel industry in minimizing environmental impacts, with an unmatched track record of employee investment and stability. As an industrial manufacturing site, the facility is in a rural West Virginia setting. The client provides a generous relocation package including moving costs and temporary housing - so if you're looking for a quieter area, lower cost of living, and better quality of life, this role may be for you! Overview: You will lead the Infrastructure Team and Application Support Analyst Team - working closely with the IT Manager and local division leadership to meet the IT infrastructure and application needs of the facility and other locations. You will be a resource for the IT team, offering guidance on day-to-day activities and ensuring projects meet deadlines. You will play a key part in accelerating the AI and automation roadmap, including design and implementation of agentic systems to reduce manual effort and improve workflow efficiency. And you'll partner with business stakeholders to translate operational challenges into scalable, AI-powered solutions. Responsibilities include: Act as a trusted partner with business operations and production processes Provide mentorship to IT infrastructure and Application Support Analyst peers Offer project oversight (manage deliverables, cross-functional collaboration with all business groups, strong financial awareness - including monitoring project costs and keeping the team on track with budget expectations) Guide IT initiatives that support modernization, ensuring alignment with organizational strategy Administer Windows and Linux servers Oversee the implementation/installation, maintenance/troubleshooting, and licensing of software/applications, as well as hardware maintenance agreements/contracts Translate business needs into technical solutions and keep leadership informed about risks, progress, and resource needs Manage virtual cloud platforms such as VMWare Environments, Virtual Private Cloud, and/or Azure Computing, including storage, network, full VMs, and container applications Manage/support access control and camera system solutions Administer Active Directory, Certificates, DNS, DHCP, File Shares, SMTP, IIS Entra ID O365, SharePoint Lead backup, testing, and recovery (including updating and maintaining the disaster recovery plan) Perform Project Management in an Agile framework (including overseeing contractor responsibilities and duties) Perform SQL and Oracle database management Assist with network and security administration Identify opportunities for system upgrades and improvements, and contribute to solution recommendations Approach initiatives and software implementations with an enterprise-wide mindset, ensuring solutions align with broader business needs, standards, and longterm scalability Perform other duties as assigned Work a rotational on-call IT support schedule to include evenings and weekends as assigned Minimum requirements: 5+ years of experience in IT infrastructure and application support/management . Technical knowledge of hardware, software and network infrastructure . Prior experience with project management (including managing multiple projects simultaneously ). Professional demeanor with a high degree of flexibility , responsiveness , and self-direction . Proven ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Supervisor/manager recommendation and ability to perform all essential functions of the job (with or without a reasonable accommodation). The best candidates will have most of the following credentials: Bachelor's degree in Computer Science , Information Technology , or a related field Experience working in a large, complex organization with multiple divisions Ability to analyze, identify and solve complex problems Excellent communication skills , with the ability to communicate technical concepts to non-technical stakeholders Responsibility, reliability, and commitment to fulfilling work obligations ; will hold others accountable for desired results Ability to work efficiently with minimal oversight Advanced experience of data center design including environmental control requirements Advanced experience with network architecture design Advanced experience with IIS Administration and/or SharePoint Administration Advanced experience with Cohesity/Veeam systems Advanced experience with configuring and managing server environments Scripting experience (including PowerShell, Python, and others) Project management experience Manufacturing-related IT experience , with a preference for process-related industries Experience in a heavy industrial setting Certifications -VMware VCP Certification -Microsoft Certified Solutions Associate (MCSA) -Azure Administrator Certification -Certified Information Systems Auditor (CISA) -AZ-040T00-A: Automating Administration with PowerShell -AZ-104: Microsoft Azure Administrator -AZ-305: Designing Microsoft Azure Infrastructure Solutions Compensation and benefits: TOTAL COMPENSATION = $140,000-$178,000 , broken down as follows: Base salary range - $110,000 - $135,000 Annual bonus of 28-32% over the past 5 years! 401K and Roth accounts, plus pay-for-performance bonuses Educational assistance (up to $10K per year for you and your family members) Outstanding medical, dental, and vision benefits for you and your family! If you feel qualified and interested in this immediate IT Systems Team Lead role, we want to speak with you! The team at the Talent Mine has a stellar track record placing successful IT candidates with this client, and we know the nuances to help guide you through the interview process and land this exciting role. Leverage our 20+ years of tech recruiting success to your advantage, and let's chat today!

Job Description Senior Network Engineer, Trading Infrastructure Location: Chicago Type: Full time, Permanent Team: Network Engineering / Network Automation A leading global trading firm is seeking a Senior Network Engineer to design, build, operate and evolve the network infrastructure behind its trading business. This is a hands-on role for an engineer who enjoys solving hard problems across low latency networking, automation, WAN connectivity and global data centre environments. The successful candidate will work on critical projects that help the firm scale, improve performance and stay ahead in a highly competitive trading environment. No financial markets experience is required. Strong networking expertise, technical curiosity and a drive to improve complex systems matter most. The opportunity The network is central to the firm's trading platform. The successful candidate will help ensure that global connectivity, colocation environments and data centre networks remain fast, resilient, observable and operationally efficient. The role offers broad exposure to a demanding network estate, spanning low latency trading infrastructure, global WAN links, data centre networking and colocation connectivity. The successful candidate will have real ownership of meaningful projects, from identifying improvements through to design, implementation and operational support. What the role involves Deploy, monitor, troubleshoot and manage network infrastructure across global data centres, colocation sites and WAN environments. Design new colocation deployments and improve connectivity, resilience and performance across existing colocation environments. Improve the design, performance and scalability of the firm's data centre network. Identify, recommend and implement network optimisations that improve speed, reliability and operational efficiency. Support planned maintenance activity, including migrations, expansions, hardware upgrades and software upgrades. Provide technical expertise and support to a high performance trading floor operating in a competitive market making environment. Ensure WAN connectivity is resilient, performant and effectively integrated across the firm's global data centre footprint. Contribute to capacity planning, traffic flow optimisation and long term network scalability. Advance the firm's approach to intelligent network automation, reducing manual effort and improving consistency. Tackle technical debt, simplify complex environments and improve the maintainability of network systems. Who the firm is looking for The ideal candidate is a strong network engineer with broad experience across enterprise and performance critical environments. They will be comfortable working across LAN and global WAN networks, troubleshooting complex issues and improving systems through automation and thoughtful design. Strong network and performance monitoring skills, with experience in network capacity planning. Experience working across LAN and global WAN environments. Experience with Cisco and Arista network equipment is preferred. Strong troubleshooting skills across network transport protocols, including TCP and UDP. Deep understanding of routing protocols, including OSPF and BGP. Strong knowledge of network protocols, including Multicast, Spanning Tree and HSRP. Experience with network automation and strong Python scripting skills are preferred. Experience with network monitoring and alerting systems. A belief that clear documentation is essential to successful project delivery. A strong improvement mindset, with the motivation to challenge complexity and push through friction. Apply now for an confidential conversation

Job Description Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally. Come make an impact every day at Zebra. What We're Looking For: As an Advanced Network Engineer at Zebra Technologies, you will be a vital leader within our Global IT Network Team. In this role, you won't just keep things running-you will serve as the technical spearhead for complex, global network implementations. You will help shape the future of Zebra's infrastructure by establishing network architecture standards and directing the deployment of innovative solutions. If you are passionate about driving enterprise-level IT infrastructure forward, collaborating seamlessly across a global IT landscape, and mentoring junior engineers to reach their full potential, we want you on our team. What You Will Do: Architecture, Design & Strategy Architect the Future: Lead the research, design, and planning of our enterprise network and network security architecture. Evaluate & Innovate: Perform advanced technology evaluations and Proof of Concept (PoC) testing. Develop network security solutions, including financial analysis of alternatives, to meet evolving business needs. Set the Standard: Develop, review, and approve installation requirements across LAN, WAN, VPN, firewalls, routers, and related network devices. M&A Integration: Lead network assessments for Mergers and Acquisitions (M&A). Analyze pre-built environments and develop project timelines to establish standardization. Security, Resilience & Compliance Ensure Business Continuity: Design and implement robust network infrastructure to support critical Disaster Recovery and Cyber Recovery exercises. Strengthen Posture: Continuously review system network security measures and implement necessary enhancements while strictly adhering to change control processes. Maintain Compliance: Ensure all network operations comply with applicable policies, procedures, and industry best practices, while providing Level 3 validation of network security changes. Operations, Support & Leadership Act as the Expert: Serve as the Subject Matter Expert (SME) and provide strategic consulting support to business stakeholders. Level 3 Escalation: Respond to complex Network Security and Operations incidents, providing advanced troubleshooting, thorough post-event analysis, and participating in an on-call rotation. Drive Project Delivery: Independently manage projects, deliverables, and timelines for ongoing system upgrades. Empower the Team: Champion "shift-left" opportunities by producing detailed High-Level Designs (HLD), Low-Level Designs (LLD), standard operating procedures (SOPs), and knowledge base articles. Core Networking, Cloud & Security Expertise Deep Networking Knowledge: Master-level understanding of data networking theory, advanced routing (BGP, OSPF), TCP/IP fundamentals, directory services, and complex LAN/WAN switching topologies. WAN & Cloud Infrastructure: Proven hands-on experience manipulating routing metrics for WAN protocols. Thorough understanding of cloud networks (AWS/Azure/GCP), specifically designing intra- and inter-cloud secure routing utilizing native cloud technologies alongside enterprise firewalls. Advanced Security Foundation: Deep knowledge of security protocols, cryptography, and zero-trust concepts. Strong understanding of how systems are compromised based on known vulnerabilities to proactively secure the network. Leadership & Business Acumen Technical Mentorship: A natural leader who provides clear direction, guides cross-functional teams on standardized technology integration, and leads junior technical staff by example. Global & Customer-Centric Mindset: Demonstrates strong empathy for global cultural differences and a highly customer-centric approach to IT support. Analytical Problem Solving: Top-tier troubleshooting and root-cause analysis skills under pressure, paired with excellent communication skills to consult with cross-functional stakeholders. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field. Minimum of 8+ years of progressive, proven experience in enterprise-level network engineering, network security, and infrastructure architecture. Demonstrated experience operating within a large, complex, global IT environment. Zscaler Zero Trust Ecosystem: Deep familiarity with Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital Experience (ZDX), and Zscaler Branch Connectors (ZTB). Data Center Automation & Visibility: Hands-on experience utilizing Cisco Nexus Dashboard for centralized fabric management, proactive network monitoring, and operational automation across complex data center environments. Enterprise Wireless & Edge: Proficiency in HPE Mist Wireless, Cisco Meraki, and Cisco Enterprise Wireless technologies. Next-Generation Firewalls: Extensive experience with Palo Alto Firewalls, supported by an active Palo Alto Networks Certified Network Security Engineer (PCNSE) or Administrator (PCNSA) certification to validate deep expertise in designing, deploying, and managing enterprise firewall. Travel Requirements: Willingness and ability to travel up to 10% globally or domestically as needed for major project implementations or M&A integrations.architectures. Preferred Qualifications: CCNP/CCIE (Enterprise and/or Data Center) JNCIP-MistAI Zscaler Digital Transformation Engineer (ZDTE) CISSP or PCNSE Equal Opportunity Employer: Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at . Know Your Rights: - 10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: -_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at . Pay Range: $108,960.00 - $163,440.00 Annual Incentive Compensation: In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 12% of base pay, in accordance with the terms of the applicable incentive plan. Zebra Total Rewards: Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work. Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards. Benefits: We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success. Job Posting Statement: To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system . click apply for full job details

Job Description Security Architect / Senior Information Security Engineer (3 Month Contract-to-Hire) - Onsite 4 days a week Oak Brook, IL 60523 - Prefer experience in a regulated or payment-card environment. - NO (Sponsorship, H1b, Transfers, OPT, Corp-to-Corp) CBTS is searching for an experienced Security Architect to design, implement, and maintain the enterprise security architecture across network, endpoint, cloud, identity, and application layers. This is a hands-on, senior-level role responsible for security architecture and controls, incident response leadership, compliance (PCI-DSS and SOX), and threat management, aligned to industry frameworks including NIST CSF, ISO 27001, and CIS Controls. The ideal candidate combines deep technical expertise with the ability to advise leadership and raise security maturity across the organization. This is a 3-month contract-to-hire engagement and must be able to work onsite four days per week out of our Oak Brook, IL 60523 office/location. Responsibilities Security Architecture & Controls Design, implement, and maintain the enterprise security architecture across network, endpoint, cloud, identity, and application layers, aligned to business objectives and industry frameworks (NIST CSF, ISO 27001, CIS Controls). Define security standards, reference architectures, and control baselines; review new projects, system changes, and vendor solutions against them. Identify critical gaps in existing security systems, research candidate tools, and lead their evaluation, selection, and deployment. Incident Response Lead end-to-end cyber incident response: detection, triage, containment, eradication, recovery, and post-incident review. Act as the primary technical contact for the Managed Security Service Provider (MSSP); triage and validate escalated alerts and tune detection rules to reduce false positives. Maintain the incident response plan and playbooks, run tabletop exercises, and coordinate with legal, communications, and business stakeholders to minimize downtime and impact. Compliance & Audit Own the security elements of the PCI-DSS and SOX programs: control design, evidence collection, gap remediation, and liaison with internal and external auditors. Improve audit workflows through automation, standardized evidence, and continuous control monitoring. Maintain security policies, standards, and procedures, and track exceptions through to closure. Threat Management & Operations Monitor emerging threats, vulnerabilities, and attack techniques; translate them into prioritized security measures and roadmap items. Oversee vulnerability management, penetration testing, and remediation tracking across infrastructure and applications. Troubleshoot and resolve network and security issues (firewalls, VPN, IDS/IPS, email security, EDR, SIEM) to keep systems secure and operational. Leadership & Advisory Advise leadership on security risk, investment priorities, and the security implications of business initiatives. Mentor IT and security staff and raise security awareness across the organization. Requirements: 7+ years in information security, including 3+ years designing security controls or architecture in an enterprise environment. Hands-on experience leading cyber incident response and working with an MSSP or SOC, including alert triage and threat investigation. Working knowledge of PCI-DSS and SOX IT general controls, including evidence preparation and auditor engagement. Strong understanding of network security (firewalls, segmentation, VPN, IDS/IPS), identity and access management, endpoint protection (EDR), email security, and SIEM. Experience with cloud security (Azure, AWS, or OCI) and securing hybrid environments. Proven record of evaluating, selecting, and deploying security tools that measurably reduced risk. Ability to analyze emerging threats and translate them into practical, prioritized security measures. Clear written and verbal communication, with the ability to explain risk to both technical teams and senior management. Experience with zero-trust architecture, secure SDLC, and DevSecOps practices. Familiarity with NIST CSF, ISO 27001, or CIS Controls as governance frameworks. Scripting or automation skills (PowerShell, Python) for security tooling and evidence collection. Experience in a regulated or payment-card environment. Certifications such as CISSP, CISM, CCSP, SABSA, TOGAF, or GIAC (GCIH, GCIA, GSEC). CBTS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.

Job Description At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a globally trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. At Hexaware we are a community of creative, diverse, and open-minded Hexawarein creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. Position: Collaboration Engineer Location: Florham Park, NJ 07932 Hiring: Fulltime with Hexaware Technologies. Key Responsibilities: Audio/Video & Meeting Rooms: Design, install, and maintain the AV setup in conference rooms, boardrooms, and huddle spaces - Microsoft Teams Rooms, Cisco Webex, and the Crestron and Extron gear behind them. Run day-to-day administration of the video conferencing tenant(s): provisioning, monitoring room health, and managing hardware through its lifecycle. Test and validate AV systems ahead of executive meetings, town halls, live webcasts, and other high-visibility events to catch issues before they surface and train the Service Desk team on first-line troubleshooting. Write and maintain the SOPs that keep AV deployments consistent from site to site. Telephony & Unified Communications: Keep our Unified Communications /telephony platforms running - Teams Phone, Cisco Call Manager while it's still in place, SIP trunking, Direct Routing/Operator Connect. Work alongside the Telecom Engineer on the voice migration - cutovers, dial plan changes, and decommissioning old systems. Test and validate UC/telephony changes and cutovers before go-live and troubleshoot call quality and connectivity issues as they come up. Help move life-safety and emergency POTS lines to POTS in a Box without losing E911 compliance along the way. Keep dial plans, configs, and telephony documentation current, and train the broader support team on telephony troubleshooting and escalation. Mobility & Device Management: Administer our MDM/MAM platform (Intune or similar) - provisioning, compliance, and security policy. Own the mobile and endpoint device lifecycle: ordering, provisioning, refresh cycles, and retirement. Track Telecom Expense Management - review carrier bills, catch overspend, find savings. Enforce device policy and monitor compliance across both corporate-owned and BYOD mobile devices. Train support staff on mobility troubleshooting and device management procedures. Vendor & Project Work: Coordinate directly with AV, UC, carrier, and mobility vendors on installs, refreshes, and service issues. Help build and track project plans and KPIs for AV, telephony, and mobility work. Flag and report cost savings as old systems and lines get retired. Collaboration: Work with the Collaboration & Digital Experience team so AV, telephony, and mobility tools fit cleanly into the Teams/Microsoft 365 experience. Coordinate with Networking on bandwidth and site readiness before AV/UC rollouts. Partner with the Service Desk Manager to equip the front-line support team with the documentation, training, and escalation paths they need for executive and leadership-facing issues. Qualifications: Bachelor's degree in IT, Telecommunications, or related field, or equivalent hands-on experience. 5+ years hands-on experience in enterprise AV, conferencing, and/or telephony. Real experience with room systems (Teams Rooms, Cisco Webex) and AV control gear (Crestron, Extron). Working knowledge of enterprise telephony/UC (Cisco Call Manager, Teams Phone, SIP trunking). Experience with MDM/MAM (Intune or similar) and device lifecycle management. Strong testing and validation discipline, with the ability to train and mentor other team members on AV, UC/telephony, and mobility systems. Strong vendor coordination and documentation skills. Able to travel to sites as needed for installs, events, and cutovers.

Job Description Location: Naperville, IL - Initial hybrid 3x/week onsite, transitioning to remote Pay: 130k-160k+ BOE No 3rd parties please MMD Services is partnering with a long-standing client, a well-established national organization with exceptional employee tenure, on a major cloud modernization initiative. MMD has partnered with hiring managers and senior leadership within this org for the last 10 years and all presented candidates will be shortlisted. We're looking for a seasoned infrastructure engineer who understands both legacy and modern cloud technologies and can bring practical experience, technical leadership, and fresh ideas to the team. What You'll Be Doing: Take ownership of AWS infrastructure engineering across EC2, S3, VPC, and related services. Help introduce Terraform and Infrastructure as Code into an environment currently relying on manual provisioning and management. Collaborate with Microsoft and internal engineers on a large-scale VMware-to-Azure migration. Identify and resolve technical challenges involving legacy applications, Windows Server, VMware, and hybrid infrastructure. Evaluate existing cloud environments and recommend improvements to architecture, automation, performance, and reliability. Contribute to technical decisions and best practices across AWS, Azure, and on-premises infrastructure. What We're Looking For: 10+ years of progressive infrastructure engineering experience, with a strong foundation in traditional on-premises environments. Hands-on experience migrating legacy VMware/Windows workloads into Azure. Strong AWS infrastructure experience, including EC2, S3, VPC, and IAM. Experience with Terraform and Infrastructure as Code, ideally including implementing automation in traditional environments. Strong background in VMware/vSphere, Windows Server, Active Directory, and legacy enterprise applications. Hands-on Azure experience, including Azure Portal, virtual machines, storage, and networking. Ability to work independently, troubleshoot complex environments, and contribute meaningful technical recommendations. Nice to Have: Azure Migrate, Azure Site Recovery, Azure Monitor, or Azure Backup. CloudFormation, Ansible, or PowerShell. Cloud security, monitoring, backup, and disaster recovery experience. Why This Opportunity? You'll work alongside an experienced infrastructure team and Microsoft implementation resources on a significant modernization initiative. The environment combines traditional enterprise systems with modern cloud technologies, giving you the opportunity to apply your past migration experience, help introduce new automation practices, and influence technical improvements. About MMD Services: MMD Services is a Chicago-based boutique IT recruiting firm with over 20 years of established client relationships. We work directly with hiring leadership and take a personalized, quality-over-quantity approach to recruiting. MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification in accordance with applicable federal, state, and local laws.

Job Description About the job About ACB The Advertising Checking Bureau (ACB) is a powerhouse in channel marketing, managing over $6B in annual reward programs for 200+ leading brands. We specialize in Co-op Advertising, MDF Programs, Consumer Rebates, and Channel Spiff Programs across consumer and B2B markets. Our award-winning team of full-time, U.S.-based professionals delivers exceptional results through decades of experience and cutting-edge analytics. Your Mission Build and lead the infrastructure backbone that powers billions in channel marketing. As the IT Network and Infrastructure Manager, you'll have direct responsibility for ACB's entire IT infrastructure-servers, networks, virtualization, storage, and backup systems. You'll provide strategic leadership while maintaining hands-on involvement in critical projects, mentor a talented infrastructure and security team, and ensure ACB's infrastructure is reliable, scalable, and secure. What You'll Do Leadership & Strategic Planning Hire, train, and lead IT Infrastructure and Security personnel Conduct performance appraisals and facilitate professional development Design and maintain enterprise infrastructure architecture including server, network, storage, and virtualization layers Develop multi-year infrastructure roadmap aligned with business growth Collaborate closely with IT Development Manager to ensure alignment Infrastructure & Virtualization Management Oversee Windows Server environments (2003, 2008, 2012, 2016/2019/2022) including Active Directory, DNS, DHCP, and Group Policy Manage VMware ESXi infrastructure (7.x, 8.x) including vCenter, HA, FT, and DRS Plan and execute server hardware refreshes, OS upgrades, and VMware upgrades Design and maintain enterprise network architecture including LAN, WAN, and wireless networks Manage network switching infrastructure (Cisco, Aruba, Dell) and firewall infrastructure (FortiGate) Storage, Backup & Business Continuity Manage enterprise storage systems including HPE Alletra/Nimble (iSCSI), SAN, and NAS (Synology) Oversee backup infrastructure including Veeam, disk backup, tape libraries, and cloud backup Develop and maintain Business Continuity and Disaster Recovery plans Conduct annual disaster recovery testing and implement infrastructure redundancy Operations & Vendor Management Maintain on-call status for infrastructure issues; serve as escalation point Monitor infrastructure health through monitoring tools (Zabbix) and alerting systems Implement capacity management program and forecast future infrastructure needs Manage relationships with infrastructure vendors (Dell, HP, Cisco, Fortinet, VMware, Microsoft) Ensure infrastructure operations comply with SOC 1 and SOC 2 What You Bring Required Bachelor's degree in Information Technology, Computer Science, Network Engineering, or related field (or equivalent experience) Minimum 7 years in IT infrastructure with at least 3 years in leadership/management Proven ability to hire, develop, and lead technical teams Windows Server: Deep knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, PowerShell Virtualization: Expertise in VMware ESXi 7.x/8.x, vCenter, vMotion, HA/DRS/FT Network Equipment: Cisco switches, layer 2/3 switching, VLANs, routing protocols Firewalls: FortiGate firewalls, firewall policies, NAT, VPN Storage: HPE Alletra/Nimble (iSCSI), SAN/NAS technologies (Synology), backup systems (Veeam), cloud backup Network Fundamentals: TCP/IP, subnetting, routing, switching, DNS, DHCP, VPN Strong communication skills to explain technical concepts to non-technical stakeholders Preferred Certifications VMware: VCP, VCAP Cisco: CCNA, CCNP Microsoft: MCSA/MCSE, Azure Administrator Storage: NetApp Certified Data Administrator (NCDA) Security: Security+, CISSP Additional Preferred Experience with SOC 2 or similar compliance frameworks Cloud platform understanding (AWS, Azure) Experience with monitoring tools (Zabbix) Success Profile Technical depth with strategic vision Leadership excellence through projects and incidents Calm under pressure during infrastructure outages Customer service focus with strong relationship management High standards for infrastructure reliability and performance Why Choose ACB? Join a strategic leadership role where you directly impact how 200+ Fortune 500 brands manage billions in channel marketing programs. Report directly to the Director of IT and lead a talented team while staying hands-on with enterprise infrastructure technologies. Shape ACB's infrastructure strategy in Memphis, TN with authority over architecture, capacity planning, hardware procurement, and vendor management. Ready to lead the infrastructure that powers channel marketing's biggest programs? Apply today and build the foundation for ACB's future.

Job Description A Little About This Gig Our client, a leading financial services organization, is seeking a qualified Code Security Engineer to join its team. This role offers an exciting opportunity to strengthen application security capabilities by managing and enhancing security tools, automating workflows, and integrating security practices throughout the software development lifecycle. The ideal candidate will work closely with development, DevOps, and security teams to improve vulnerability detection, streamline remediation, and enhance security visibility across the organization. Responsibilities Administer, configure, and optimize Static Application Security Testing (SAST) and Software Composition Analysis (SCA) platforms to improve security scanning, monitoring, and vulnerability management. Design and develop integrations between security platforms, CI/CD pipelines, and enterprise tools while leveraging automation and Infrastructure as Code (IaC) to improve operational efficiency. Analyze security findings, troubleshoot technical issues, and provide developer support to drive vulnerability remediation and secure development practices. Develop dashboards, reporting, and performance metrics to monitor security tooling effectiveness, identify opportunities for improvement, and support ongoing security initiatives. The Ideal Candidate Hands-on experience administering and supporting SAST and SCA security tools within enterprise environments. Experience troubleshooting technical issues, providing end-user support, and assisting development teams with security tooling. Proficiency with Terraform or similar Infrastructure as Code (IaC) technologies. Strong programming and scripting skills in Python and/or JavaScript, with experience developing automation, integrations, and operational tools. Solid understanding of Secure Software Development Lifecycle (SSDLC) principles, application security practices, and vulnerability remediation. Familiarity with CI/CD pipelines, DevOps practices, and API integrations, with AWS experience considered a plus. Strong analytical, problem-solving, and communication skills, with additional experience in unit testing, Power BI, or Windows Server administration preferred. Reasons to Love It Make a Meaningful Impact: Play a key role in strengthening enterprise application security and improving how security is integrated throughout the development lifecycle. Hands-On Technical Innovation: Work with modern security technologies, automation, scripting, and Infrastructure as Code to build solutions that improve efficiency and reduce manual processes. Cross-Functional Collaboration: Partner with development, DevOps, and security teams to solve complex challenges and influence secure engineering practices. Opportunity to Drive Improvements: Contribute to security tooling enhancements, integrations, and long-term initiatives that shape the organization's application security capabilities.

Pay Range: $40.00hr - $45.00hr Job Overview: This position is responsible for managing and maintaining data center infrastructure to ensure seamless operations and peak performance. The candidate will evaluate and design optimal placement for all data center hardware, including initial implementation, upgrades, and decommissioning of outdated equipment. The candidate will understand and manage electrical requirements, load balancing, and cooling systems to maintain efficiency and prevent hardware failures. The candidate must provide operational oversight by guiding external parties conducting work within the data center, ensuring compliance with best practices and security protocols. Responsibilities: Perform daily inspections of critical infrastructure and data center grounds, including monitoring power, cooling, and various other systems for a facility operating 24/7/365. Partner with Facilities Management to manage HVAC, power systems, and other essential components required for continuous operation, including UPS units, generators, automatic transfer switches, switchgear, chillers, and power meters. Diagnose and resolve hardware issues with cabling and power. Manage cabinet and data floor operations, including balancing power, environmental controls, and weight distribution on data center floors. Manage capacity planning by monitoring system performance and ensuring sufficient resources for future growth. Keep management informed of significant developments occurring at the data center. Monitor, resolve, and update all assigned IT service management tickets. Manage expectations of managers, employees, and agency partners. Lead and execute projects within the division. Candidate Profile: Three-plus years of experience in a commercial electrical environment, data center management, commercial HVAC, or a related field. Additional experience in commercial electrical environments, data center management, commercial HVAC, or related fields. Strong background in computer hardware and software support, systems analysis, systems support, or computer operating systems. Effective communication skills with the ability to convey ideas clearly and engage with a diverse audience. Strong foundation in delivering exceptional customer service to both internal and external stakeholders. Demonstrated self-management abilities to work independently and take initiative. Proficiency in team building, motivational skills, and promoting teamwork. Capability to maintain composure in challenging situations. Strong organizational skills for efficient task and time management. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $50.00hr - $55.00hr Job Overview: As a Consulting Data Engineer, the successful candidate will architect, build, and optimize the next generation of real-time healthcare data platforms and event-driven architectures. The candidate will play a foundational role in moving clinical, operational, and financial data away from legacy batch processing toward high-throughput, near-zero-latency streaming pipelines. In this role, the candidate will champion modern data engineering practices, design highly scalable cloud-native pipelines, and mentor a growing team of engineers. The candidate will bridge the gap between complex electronic health records (EHR) and data consumers-enabling data scientists, software engineers, and clinical analysts to securely access, stream, and query compliant data at scale to improve patient outcomes and operational efficiency. Core Responsibilities: Architect Real-Time Pipelines: Design, implement, and monitor high-throughput, fault-tolerant streaming pipelines that ingest and process millions of concurrent healthcare data events (e.g., live telemetry, HL7 feeds, ADT messages). Scale Google Cloud Infrastructure: Build and maintain scalable, secure, and cost-effective cloud data infrastructure using Google Cloud healthcare-native tools and Infrastructure as Code (IaC). Enforce Healthcare Compliance & Security: Uphold strict data security protocols (HIPAA, HITRUST, SOC2) by building robust data lakehouse architectures that enforce PHI/PII masking, role-based access control (RBAC), and encryption at rest and in transit. Enable Self-Service Data & Interoperability: Build out streaming data ecosystems that support modern healthcare interoperability, managing real-time data catalogs and schema registries. Promote Code Excellence: Write modular, highly reusable, and performance-tested code; lead code reviews and establish standardized CI/CD automated deployment workflows. Optimize Data Reliability: Set and champion strict SLAs for clinical data delivery, establish automated data-quality testing, and implement proactive system monitoring and alerting. Collaborate & Mentor: Work closely with Data Architects, Clinical Product Managers, and AI/ML teams to translate healthcare requirements into technical blueprints while mentoring mid-level engineers. Required Qualifications: 13+ years of experience in dedicated data engineering, data architecture, or distributed systems software engineering roles. 4+ years of experience specifically within the healthcare domain (payer, provider, digital health, or health tech). Google Cloud Certified Professional Data Engineer (or equivalent proven expert-level architecture experience on GCP). Advanced Event-Driven Architecture: Mastery of high-volume streaming technologies including Apache Kafka and Google Cloud Pub/Sub for decoupled, real-time message routing. Stream Processing: Deep hands-on experience with Apache Flink or Google Cloud Dataflow (Apache Beam) for real-time streaming, complex event processing (CEP), windowing, and streaming data transformations. Interoperability Standards: Deep expertise working with FHIR (Fast Healthcare Interoperability Resources) JSON structures, HL7 v2/v3 messaging, and DICOM imaging standard streams. GCP Healthcare Tools: Hands-on experience implementing and scaling the Google Cloud Healthcare API (specifically FHIR stores and HL7v2 stores). EHR Integration: Experience integrating streaming pipelines with major EHR systems (such as Epic, Cerner, or Meditech). Google Cloud Ecosystem: Technical mastery of BigQuery (including partitioning, clustering, and streaming inserts), Cloud Storage, Dataproc, and Cloud Composer (Apache Airflow). Programming Languages: Proficiency in Python, Scala, or Java, with a strong focus on writing optimized code for distributed computing platforms (like Spark or Beam). Modern Data Stack & Modeling: Mastery of modern analytics engineering frameworks (such as dbt), dimensional data modeling, and lakehouse architectures (e.g., Iceberg, Delta Lake). DevOps & Automation: Robust experience building automated CI/CD pipelines (GitHub Actions, GitLab CI) and managing infrastructure using Terraform. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $50.00hr - $55.00hr Job Overview: The mission is to protect, provide for, and progress the software and systems behind all of the organization's services with an ever-watchful eye on their availability, latency, performance, integration, and capacity to ensure the ultimate customer experience. Requirements: Must possess strong documentation and communication skills. Demonstrate working knowledge of automation principles. Intermediate understanding of core technical concepts. Hands-on intermediate knowledge of primary skills and subjects, with advanced proficiency in at least one discipline: ITIL/ITSM Principles and Practice; Software Development Lifecycle (SDLC); Infrastructure (Unix, Windows, Mainframe) Administration; Network Architecture (Layer 1 to Layer 3); Middleware & Runtime Environments (such as J2EE/.NET/etc); Load balancers and application firewalls (WAFs); Logging and Monitoring methods, standards and tools; DevOps Concepts & Tooling; Resiliency, High Availability & Business Continuity Planning/Management; Caching Concepts & Content Delivery Networks; Configuration Management (& Infrastructure as Code); Cloud Concepts, Architecture and Platform as a Service (PaaS) Concepts. Advanced understanding of Role Based Access Controls (RBAC) and Access Management (SAML, LTPA, SSO, OAuth). Self-driven with the ability to execute necessary tasks and duties independently. Strong analytical and critical thinking skills. Advanced knowledge of Internet architecture and project delivery. Intermediate knowledge of network troubleshooting. Foundational knowledge of cryptographic services (HSMs/Certificates). Mindset and Behavior Guidelines: Sense of urgency. Customer-focused mindset with a deep understanding of key customer journeys and user experience. Effective communication across all technical and managerial levels. Curiosity and a drive for continuous learning and continuous improvement. Ability to coach and mentor team members. Willingness to embrace risk and seek simplicity. Dedication to knowledge sharing and technical writing. Strong multi-tasking abilities and comfort handling difficult conversations. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Required Education -Bachelor's Degree Required Experience -10+ years of hands-on experience deploying, migrating, managing, and supporting complex enterprise and data center networks Preferred Certification -CCNP-level knowledge is strongly preferred -Relevant Cisco certifications are a plus Required Skills -Data Center Networking: Expert-level hands-on Cisco Nexus and Catalyst routing/switching; BGP, OSPF, L2/L3 design, resiliency, segmentation -Enterprise WAN & SD-WAN: Design, deployment, migration, routing integration, policy, branch connectivity, path selection, troubleshooting - Prisma SD-WAN strongly preferred -Cisco Data Center Platforms: Nexus, Catalyst, fabric management - NDFC strongly preferred; Catalyst Center a plus -Cloud Connectivity: Azure ExpressRoute and/or AWS Direct Connect (BGP routing, route advertisement, redundancy, cloud team collaboration) -Complex Migrations: Dependency management, testing, change control, rollback planning, post-implementation validation -Hands-On Implementation Leadership: Assess environment, develop approach, execute production work, validate, resolve with minimal direction -Network Security & Adjacent Services (preferred): Enterprise firewalls, DNS/DHCP/IPAM, load balancing - Palo Alto, Infoblox, F5 particularly valuable -Automation Awareness: Terraform, Ansible, Python, GitHub, GitHub Actions, IaC, GitOps (concepts desired; coding preferred, not required) -Observability & Troubleshooting: Packet analysis, telemetry, monitoring tools across hybrid environments -Communication & Collaboration: Strong written/verbal/interpersonal skills across Architecture, Cloud, Security, Operations, vendors, and global teams -Soft Skills: Self-starter, sound engineering judgment, strong ownership, continuous improvement Job Description -Senior hands-on engineer with deep expertise in data center routing/switching, enterprise WAN and SD-WAN, and hybrid cloud connectivity -Primarily focused on engineering execution: personally implementing, migrating, troubleshooting, and supporting production infrastructure -Contributes practical input to network designs and architecture decisions -Delivers and supports infrastructure across global private data centers, colocation facilities, cloud connectivity environments, and enterprise sites -Owns complex tasks with minimal direction; collaborates with Architecture, Cloud, Security, Operations, and application teams -Transitions completed solutions into stable operational support -Data Center Routing & Switching: Implement, migrate, optimize, troubleshoot Nexus/Catalyst environments (L2/L3, BGP, OSPF, redundancy, segmentation, HA) -Data Center Network Management: Deploy/operate fabrics and management platforms (NDFC or comparable) -SD-WAN & Enterprise WAN: Design, deploy, migrate, support SD-WAN/WAN services (Prisma SD-WAN preferred) -Cloud Connectivity: Implement/troubleshoot private connectivity (ExpressRoute / Direct Connect); collaborate with Cloud Engineering -Global Network Deployments: Lead hands-on deployments and complex migrations (planning, testing, cutover, rollback, validation) -Tier 3 Technical Support: Senior escalation point; independently diagnose/resolve complex production issues -Network Services Collaboration: Work across firewalls, DNS/DHCP/IPAM, load balancing (Palo Alto, Infoblox, F5 preferred) -Network Design: Contribute implementation expertise to architecture/design reviews (readiness, supportability, risk, feasibility) -Automation: Work in an automation/IaC environment (Terraform, Ansible, Python, GitHub, GitOps) -Documentation & Knowledge Transfer: Maintain designs, implementation plans, MOPs, test/rollback plans, diagrams, config standards, handoff docs

Principal Java & GCP Solution Architect Principal Java and GCP Solution Architect who can bring both deep technical expertise and thought leadership to complex client engagements. This role requires a hands-on architect who can design modern Java microservices, shape cloud-native strategy on GCP, guide engineering teams, and serve as a trusted technical voice with senior client stakeholders. This is not a documentation-only architecture position-the successful candidate must remain close to implementation and be able to turn architectural direction into practical delivery outcomes. Join our growing Detroit-area team in a strategic Principal Java & GCP Solution Architect role. You'll work a hybrid / onsite /remote combin while remaining available for onsite collaboration as needed with clients, delivery teams, and technical leadership across the local Michigan area. What You Will Do Lead the architecture, design, and implementation of modern Java-based applications using cloud-native and microservices patterns. Translate business requirements into practical architectural blueprints aligned with enterprise standards and long-term strategy. Provide technical thought leadership across ongoing and future client engagements. Assess existing application landscapes and recommend modernization, migration, and optimization strategies. Design secure, scalable, resilient, observable, and high-performing distributed systems. Define application, integration, API, data, deployment, and operational architecture. Establish API-first strategies using REST, GraphQL, gRPC, and event-driven patterns. Design asynchronous and event-driven solutions using technologies such as Kafka or RabbitMQ. Guide engineering teams in the use of Java 11+, Spring Boot, microservices, containers, Kubernetes, and cloud-native design patterns. Lead architecture reviews, technical assessments, proofs of concept, and technology evaluations. Establish reusable architecture standards, reference patterns, engineering guidelines, and technical governance. Collaborate with developers, DevOps engineers, QA teams, security teams, product leaders, and business stakeholders. Provide technical guidance throughout design, development, testing, deployment, and production support. Guide containerization and orchestration strategies using Docker and Kubernetes, preferably Google Kubernetes Engine. Define CI/CD, GitOps, and infrastructure-as-code approaches using tools such as Jenkins, ArgoCD, Git, and Terraform. Design observability frameworks covering logs, metrics, traces, alerts, dashboards, and production diagnostics. Evaluate emerging technologies and determine where they can provide practical business and engineering value. Mentor senior developers, technical leads, and architects. Present architecture recommendations, trade-offs, risks, and decisions to senior technical and business stakeholders. Identify technical risks, dependencies, architectural gaps, and remediation strategies. Ensure architectural decisions support maintainability, security, performance, scalability, reliability, and cost efficiency. Required Qualifications Extensive experience designing and delivering enterprise Java applications. Deep expertise in Java 11 or later and Spring Boot. Proven experience architecting microservices and distributed systems. Strong production-level architecture experience with Google Cloud Platform. Experience designing and deploying applications using GCP cloud-native services. Strong hands-on knowledge of Docker and Kubernetes. Experience with Google Kubernetes Engine or comparable enterprise Kubernetes platforms. Strong understanding of RESTful APIs and API-first architecture. Experience with one or more additional integration patterns or technologies: GraphQL gRPC Event-driven architecture Asynchronous messaging Experience with Kafka, RabbitMQ, or comparable messaging technologies. Strong knowledge of scalability, resilience, fault tolerance, performance, security, and observability. Experience with SQL and NoSQL databases, including distributed-system data modeling. Experience with MongoDB, Cassandra, or comparable NoSQL platforms. Knowledge of API gateways and service-mesh technologies. Experience with Istio, Linkerd, or comparable service-mesh platforms. Experience with CI/CD and DevOps toolchains. Working knowledge of Jenkins, GitOps, ArgoCD, Terraform, or comparable tools. Strong experience designing logging, monitoring, metrics, and distributed-tracing solutions. Experience with one or more of the following: OpenTelemetry Prometheus Grafana ELK Stack Dynatrace Jaeger Zipkin Proven architecture-governance and technical-leadership experience. Strong client-facing communication and presentation skills. Ability to explain complex technical concepts, options, risks, and trade-offs to both technical and nontechnical audiences. Demonstrated ability to influence technical strategy and guide teams without relying solely on formal authority. Preferred Qualifications Experience leading complex cloud-modernization or monolith-to-microservices programs. Experience supporting multiple enterprise or client engagements. Consulting or systems-integration experience. GCP Professional Cloud Architect certification. Experience establishing enterprise architecture standards or cloud-native reference architectures. Experience designing highly available, high-volume, or mission-critical platforms. Experience conducting architecture assessments and technology-selection initiatives. Experience mentoring architects and senior engineers. Public speaking, technical writing, internal technology leadership, or architecture-community participation. Ideal Candidate The ideal candidate is more than a senior Java developer who has moved into architecture. You have personally owned architecture decisions for complex enterprise platforms and can explain how those decisions improved business, delivery, reliability, or operational outcomes. You remain technically close enough to implementation to guide developers, review designs, evaluate code-level implications, troubleshoot difficult issues, and challenge assumptions. At the same time, you are comfortable presenting to senior client stakeholders and influencing long-term technology strategy. You know how to introduce modern technologies thoughtfully. You evaluate business value, operational complexity, risk, scalability, and long-term maintainability rather than adopting tools simply because they are new. What Success Looks Like Success in this role includes: Building credibility as a trusted technical advisor Improving the quality and consistency of architectural decisions Establishing reusable Java and GCP architecture patterns Helping teams deliver scalable and reliable cloud-native solutions Identifying architecture risks before they become delivery or production issues Strengthening engineering practices across client engagements Contributing technical expertise that expands and deepens client relationships What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Modern Endpoint Management Architect, implement, and optimize Microsoft Intune and MECM solutions to manage Western Digital's global fleet of Windows endpoints. Translate existing Group Policy Objects (GPOs) into scalable, cloud-native Intune configuration and compliance policies. Windows Deployment & Lifecycle Oversee deployment and maintenance of Windows 10/11 images using Autopilot, ensuring zero-touch provisioning for global users. Define lifecycle standards for endpoint hardware and software in collaboration with Global IT leadership. Application & Patch Management Automate deployment of applications, patches, and drivers across endpoints to ensure enterprise-wide consistency. Design, implement, and support 3rd-party patching leveraging solutions such as PatchMyPC. Administer software distribution, desktop security, firmware updates, and remote support tools to support endpoint efficiency. Define servicing plans that keep clients current while balancing stability, security, and business requirements. Security & Compliance Implement security baselines and Defender for Endpoint policies to safeguard devices against threats. Ensure compliance with Western Digital's global security frameworks, IT controls, and regulatory requirements. Automation & Scripting Develop and maintain PowerShell scripts to automate endpoint management, reporting, and system administration. Leverage scripting for remediation tasks, user provisioning, and compliance enforcement. Escalation & Troubleshooting Serve as Tier 3 escalation point for complex Operating System (OS), application, and endpoint hardware issues. Partner with IT Service Desk, Deskside Support, and regional IT teams to rapidly resolve issues and improve root-cause analysis. Cross-Functional Collaboration Work with Security, Networking, and Cloud teams to align endpoint strategy with Western Digital's enterprise architecture. Participate in architectural discussions, cross-functional infrastructure projects, and digital workplace initiatives. User Experience & Documentation Improve user productivity by ensuring frictionless onboarding, provisioning, and device management. Create and maintain technical documentation, standard operating procedures (SOPs), and training material for the Endpoint team. Continuous Improvement Drive a continual service improvement culture, leveraging R&D, validation, and pilot programs to modernize endpoint services. Support the enterprise-wide rollout of Windows 11 and future endpoint innovation programs, such as the rollout of Digital Experience Monitoring (DEX) solutions.

Job Description The Infrastructure Operations Engineer is an integral part of our client's Technology & Information Services team. This role will be responsible for the implementation, maintenance, support, and decommissioning of physical and virtual server and storage systems, ensuring that these platforms are consistently configured, secure, and reliable across the organization's global technology platform, while performing routine operational tasks, including system patching, upgrades, backups, and recovery testing, in line with company policies and change management processes. This role also provides opportunities to develop leadership skills through mentoring colleagues, leading operational initiatives, coordinating team activities, and supporting management in the delivery of strategic and operational objectives, preparing individuals for future leadership responsibilities within the Infrastructure Operations function. This role will be located in the Las Vegas office. Please note that this role is eligible for a flexible working schedule that allows for a hybrid and in-office presence. Other key responsibilities include: Troubleshooting complex infrastructure incidents and service requests, working closely with Design and Engineering Team and vendors to drive timely resolution and root cause analysis Monitoring the health, performance, and capacity of infrastructure systems, proactively identifying and resolving issues to minimize downtime and service disruption Supporting infrastructure lifecycle management, including hardware and software refreshes, migrations, and decommissioning, in accordance with firm standards and project timelines Maintaining accurate and up to date technical documentation, including standard operating procedures, system inventories, configuration records, and topology diagrams Identifying technical and operational challenges and implement effective solutions Working with the Infrastructure Operations Manager to support, mentor and develop engineers to enhance team capability and performance Acting as a technical leader and escalation point for complex infrastructure issues Leading projects and operational initiatives from planning through implementation and review Planning, coordinating, and monitoring operational workstreams, ensuring tasks are appropriately assigned, progress is tracked, and deliverables are completed within agreed timeline Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that the company retains We'd love to hear from you if you: Demonstrate good knowledge of ITIL, ITSM, Problem Management, Service Management and Change Management frameworks Possess the analytical skills needed to troubleshoot a variety of symptoms, diagnose problems, and test, recommend and implement solutions to technology problems Exhibit well-developed and professional interpersonal skills, and the ability to interact effectively with people at all organizational levels of the company And have: ITIL Foundation Bachelor's degree or Higher Education Diploma in Information Technology or related field; equivalent work experience can be considered in lieu of Bachelor's degree Microsoft Certification or equivalent experience, preferably VMWare Certification (VCP) or equivalent experience, preferably A minimum of seven (7) years' progressive computer systems management and support experience, preferably in a multi-site enterprise-scale environment A minimum of five (5) years' experience of installing and maintaining Windows servers, including operating system installation, configuration, administration, maintenance and troubleshooting A minimum of five (5) years' experience of installing, maintaining, and supporting Enterprise server, storage and backup systems - in particular Dell servers, storage and backup systems; experience of Storage Area Networking, PURE Storage arrays, preferably A minimum of five (5) years' experience with Active Directory in a large multi-site Microsoft environment, including, but not limited to, understanding and supporting directory services, DHCP, DNS, and Group Policies A minimum of five (5) years' experience of installing, maintaining, and supporting high availability systems using VMware Experience with VMWare NSX, vSAN and other vSphere supporting technologies A minimum of five (5) years' experience installing, maintaining, and supporting RHEL Linux and Kubernetes based systems Citizenship: U.S. or Green Card

Position Summary As a member of the professional staff, contributes a high level of specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support department and/or function objectives. Generally, works with limited oversight, coordinating and executing operating plans and related operational processes within their department and monitoring the flow of work between their department and others in alignment with broader business objectives, selecting and developing effective administrators and work teams, and collaborating within their organization through reliable systems and processes. Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services. The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands. The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provide management services to other resorts and lodging properties. Global Technology Context The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines. This role demands a highly motivated mentor with a technical understanding of the range of resort operations technical products in solving complex business challenges. Proven success as a high-level team contributor in executing technical efficiency to support contact center technologies and resort PBX's is required. Job Summary The Infrastructure Wiring Lead Unified Communications is responsible for leading and executing assigned processes, standards, and technology activities in support of ensuring the Company's strategic direction related to Structured wiring projects at Resorts. This role serves as a senior technical subject matter expert for structured wiring and related unified communications infrastructure. The position collaborates with strategic vendors and business partners to understand business requirements by leading the development, refinement, and meeting all SLAs as required within this area of responsibility. This critical role reports directly to the Director of Unified Communications while working closely with Architecture & Construction, other IT disciplines, IT Security and Controls, Internal Audit, Asset Management, Procurement, and other groups as identified to ensure compliance with set requirements. Working Relationships Global Technology Teams and Leadership Regional and Site Leadership Corporate Leadership Vendor/Suppliers Global Technology Services Resort End User Support Teams Resort Operations Business Leaders Expected Contributions Works with the Architecture and Design team to coordinate and lead low voltage structured wiring projects, manage goals and priorities, resolves conflicting direction and serve as a key senior technical contributor for the A&C team on a day-to-day basis. Partners with internal business partners, vendors, and fellow teammates for supplier outcomes to ensure alignment and achievement of goals and objectives as they relate to the Structured Wiring scope. Leads and executes team and company standards and direction to exceed expectations for Corporate, Contact Center, and Structured Wiring. Responsible for proactively identifying and resolving moderate to complex technical and operational issues by working closely with GT Partners, Vendors, Suppliers, and Business Leaders. Works closely with A&C and Business Leadership, GT Leadership, IT Security and Controls, Information Security, Business Leaders and other stakeholders to define requirements and develop new features & functionality to optimize business processes. Leads the implementation of test strategies and manages related testing processes by introducing progressive testing concepts that focus on efficiency without sacrificing quality. Manages defect detection, documentation, escalation, and "confirmation of resolution" processes, ensuring that a standard approach is being followed throughout the larger Global Technology Team and that proper tooling and reporting mechanisms are in place. Leads refining repeatable and continually improving processes. Mature the team's capabilities by introducing progressive concepts that focus on efficiency but sacrifice nothing on quality. Encourage a sense of accountability across the organization to foster a culture that "owns" all misses and uses them to drive future process improvements. Coordinates with internal and external resources to lead project activities and support the delivery of high-quality projects within time and budget. Manage vendor relationships and technology road maps, evaluate new technologies for compatibility and security compliance, contribute to endpoint lifecycle management discipline for timely delivery of new services. Manages activities surrounding change management as needed to complete projects, including coordination of stakeholders, documentation of impacts, and communication of technical requirements. Assists, mentors and provides technical guidance to less senior associates in achieving business results by: Identifying opportunities to enhance the effectiveness of business processes. Providing training and technical guidance to less senior staff, where appropriate, and serving as point-of-contact for problem resolution. Provides input into department operating plans contributing recommendations that improve delivery, quality, scalability, and service outcome. Recognizing and celebrating team successes. Works closely with enterprise business leaders and technology partners to gain support for the program vision and influence adoption. Research new and innovative solutions and stays informed of industry best practices to promote efficiencies and increased maturity of Structured Wiring at resorts. Proactively engages with business and provides proactive updates to leadership on open activities or escalations. Candidate Profile Education: BS/MS Degree in Engineering, Computer Science, or equivalent work experience related to Structured Wiring noted previously. Certifications Preferred: Relevant certifications in Network+, project management, or relevant technologies ITIL Foundation certification (or higher) a plus, Project Management certification desirable OSHA Certification Experience Summary: At least 7 years of Telephony, Networking, and low voltage cabling At least 3 years project coordination Required Experience Project coordination and leadership Networking working knowledge WIFI functionality working knowledge Internet service provider working knowledge Telephony working knowledge Low voltage wiring working knowledge MS Office Suite i.e. Visio, Excel, Power Point Preferred Experience Project management Network Engineering Telephony Engineering Structure cable installation, code and compliance experience Structure cable testing protocols Skills/Attributes Advance analytical and strategic thinking Ability to read and understand blueprints Strong understanding of building codes, fire regulations, and industry guidelines such ANSI/TIA standards Ability to manage quality Assurance through final walkthroughs and audits to guarantee all cable terminations, racks, and pathways meet quality specifications High Level knowledge of Networking, Resort Telephony systems and dependencies, along with a working knowledge of low voltage cabling Deep understanding of copper (Cat5e, Cat6, Cat6a) and fiber optic cabling standards Project Management Skills Prior experience participating in a team of Telephony, Networking and low voltage wiring with a track record of successfully validating and delivering high-quality products Interpersonal communication skills-ability to convey clear and concise information Able to work at a fast pace and encourage others to do so as well Highly self-motivated, requiring minimal oversight, and detail oriented with the ability to effectively prioritize and execute tasks and initiatives Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Job Description Overview A rapidly growing technology-driven organization is seeking a Senior Cloud Engineer to help architect, build, and scale the cloud infrastructure that supports critical business applications and services. This role is ideal for a senior-level engineer who thrives at the intersection of cloud architecture, platform engineering, Kubernetes operations, networking, and infrastructure automation. The successful candidate will serve as a technical leader and trusted partner to engineering, security, and product teams, helping drive scalable platform solutions, operational excellence, and cloud modernization initiatives. This position combines strategic architectural responsibility with hands-on engineering execution. Key Responsibilities Cloud Platform Architecture Design, implement, and continuously improve enterprise cloud platforms supporting large-scale production workloads. Establish architecture standards, reference designs, and engineering best practices for cloud infrastructure. Develop scalable and resilient infrastructure patterns that support current and future business growth. Evaluate emerging cloud technologies and recommend improvements to platform capabilities. Kubernetes & Container Platform Engineering Design and manage enterprise Kubernetes environments supporting mission-critical applications. Lead platform improvements related to cluster architecture, lifecycle management, scaling, security, and workload optimization. Establish standards for containerized application deployment, networking, observability, and operational support. Improve platform reliability, performance, and operational efficiency through automation and engineering best practices. Cloud Networking & Infrastructure Design and support enterprise cloud networking architectures, including routing, segmentation, connectivity, and traffic management. Manage and optimize secure connectivity between cloud environments, external services, and enterprise systems. Develop standards for ingress, egress, DNS, edge networking, TLS management, and application delivery. Partner with security and infrastructure teams to implement secure, scalable networking solutions. Platform Enablement & Engineering Collaboration Partner with application development teams to onboard new applications and services onto cloud platforms. Provide architectural guidance for application connectivity, scalability, and infrastructure design. Assist engineering teams with troubleshooting, performance optimization, and operational best practices. Ensure platform standards are adopted consistently across teams and environments. Infrastructure Automation & Reliability Champion an automation-first approach across infrastructure provisioning, deployment, and operations. Develop Infrastructure-as-Code solutions and repeatable deployment patterns. Improve operational efficiency through self-service tooling, automation frameworks, and standardized workflows. Support platform observability, monitoring, alerting, and performance management initiatives. Technical Leadership Serve as a senior technical contributor and subject matter expert for cloud infrastructure and platform engineering initiatives. Mentor engineers and provide guidance on architecture, cloud design, Kubernetes operations, and networking best practices. Create and maintain architecture documentation, operational procedures, and technical standards. Influence technical direction across multiple engineering teams and strategic initiatives. Required Qualifications 8+ years of experience in cloud engineering, platform engineering, infrastructure engineering, or related disciplines. Proven experience designing and operating large-scale Kubernetes environments in production. Deep expertise with cloud-native architecture and modern infrastructure platforms. Strong experience with Kubernetes administration, workload orchestration, autoscaling, and platform security. Extensive knowledge of AWS services, cloud networking, and infrastructure design principles. Strong understanding of cloud networking including VPC design, routing, segmentation, and scalable connectivity architectures. Experience managing ingress, egress, transit networking, and private connectivity solutions. Strong troubleshooting and performance optimization skills across cloud and containerized environments. Experience creating technical standards and architecture frameworks adopted across multiple teams. Excellent written and verbal communication skills with the ability to communicate effectively to both technical and business audiences. Preferred Qualifications Deep expertise with API gateway technologies and service delivery architectures. Experience supporting enterprise edge networking, content delivery, DNS, and traffic management platforms. Knowledge of application architecture and distributed systems design principles. Experience with advanced Kubernetes ecosystem tools and automation frameworks. Background in software engineering or application development. Working knowledge of Python or other scripting languages for automation and platform engineering tasks. Experience implementing Infrastructure-as-Code, GitOps, and modern platform engineering practices. Cloud and Kubernetes certifications are beneficial but not required. Technical Environment Strong experience with the following technologies is highly desirable: AWS Kubernetes (EKS preferred) Docker Infrastructure as Code Python API Gateway technologies DNS and Traffic Management Platforms TLS/Certificate Management Cloud Networking CI/CD Platforms Observability and Monitoring Solutions Infrastructure Automation Frameworks What You'll Bring A strong balance of architectural vision and hands-on technical execution. Deep expertise in cloud infrastructure and modern platform engineering. Strong problem-solving and troubleshooting capabilities. An automation-first mindset focused on scalability and operational excellence. The ability to influence technical direction across engineering organizations. Exceptional communication and stakeholder management skills. A passion for building resilient, maintainable, and highly scalable cloud platforms. This opportunity is ideal for a senior cloud engineer who enjoys solving complex infrastructure challenges, shaping cloud platform strategy, and enabling engineering teams through scalable, secure, and automated cloud solutions. The role offers broad ownership, significant architectural influence, and the opportunity to help drive the next generation of platform engineering capabilities across the organization.

Job Description About Photon Photon is a Digital Engineering and Digital Modernization company founded in 1999, partnering with leading global enterprises, including Fortune 500 organizations, to build and modernize digital platforms and experiences. Job Summary We are seeking an experienced Senior DevOps Engineer to own and manage infrastructure, CI/CD pipelines, and cloud operations. In this role, you will build secure, automated, and repeatable platforms that enable engineering teams to deliver software quickly, reliably, and safely. The ideal candidate will have strong expertise in cloud infrastructure, Terraform, Jenkins, Docker, automation, and infrastructure management, as well as a solid understanding of security, monitoring, and reliability best practices. Key Responsibilities Provision, configure, and manage cloud infrastructure on GCP and/or AWS using Terraform and infrastructure-as-code best practices. Design, maintain, and continuously improve CI/CD pipelines using Jenkins. Containerize applications using Docker and support container-based deployment workflows. Develop and maintain automation scripts using Bash, Python, or similar scripting languages to reduce manual operational tasks. Implement and maintain monitoring, logging, alerting, and incident response processes. Drive cloud security, access control, cost optimization, and infrastructure reliability improvements. Collaborate with development and QA teams to streamline build, testing, and release processes. Identify opportunities to improve infrastructure automation, deployment efficiency, and operational stability. Mentor team members and promote DevOps best practices across engineering teams. Required Skills and Qualifications 10+ years of experience in DevOps, Site Reliability Engineering (SRE), or infrastructure engineering. Bachelor's degree in Computer Science or equivalent. Expert-level hands-on experience with Terraform and infrastructure-as-code practices. Strong hands-on experience designing, developing, and maintaining Jenkins pipelines. Production-level experience managing cloud environments using GCP and/or AWS. Proficiency in Docker and containerization technologies. Strong scripting skills using Bash, Python, or similar languages. Solid understanding of networking concepts, cloud security, and access control. Strong experience with Linux administration. Understanding of infrastructure reliability, monitoring, and operational best practices. Preferred Qualifications Experience with Kubernetes and Helm for container orchestration and deployment management. Familiarity with observability and monitoring tools such as Prometheus, Grafana, and Datadog. Experience with GitOps practices and policy-as-code frameworks.

Job Description Position Summary We are looking to add to our dynamic team the critical role of Enterprise AI Architect to help turn AI ideas into secure, scalable, production-ready business solutions. This high-visibility role will define the architecture, patterns, and guardrails that help the company adopt AI responsibly and at scale. The ideal candidate is a hands-on solution architect who can translate business needs into practical AI solutions, design agentic and multi-agent architectures, and partner across business, IT, data, cybersecurity, and operations teams. This is a builder role for someone excited to create the enterprise AI playbook in a global manufacturing and technology environment. Why This Role Is Exciting Help define how enterprise AI is built, governed, and scaled. Work on high-value AI use cases that improve real business processes. Shape the company's approach to agents, copilots, AI governance, and responsible adoption. Turn experimentation into measurable enterprise impact. Key Responsibilities AI Strategy & Solution Architecture Define the enterprise AI architecture roadmap, from early use cases to production-ready solutions. Create reusable standards, solution patterns, and best practices for scalable AI delivery. Lead architecture for generative AI, copilots, AI agents, RAG, machine learning, and intelligent workflows. Design agentic and multi-agent solutions with clear controls, escalation paths, and human-in-the-loop checkpoints. Azure AI Platform Leadership Architect solutions using Azure AI Foundry, Azure OpenAI, Azure Machine Learning, Microsoft Fabric, Copilot Studio, Power Platform, and related Microsoft AI services. Define when to use copilots, agents, RAG, automation, custom APIs, or third-party AI tools. Evaluate and integrate AI capabilities from outside the Azure ecosystem, including platforms and models from providers such as OpenAI, Anthropic, Google, and others. Design hybrid AI patterns for manufacturing and operational environments that cannot be fully cloud-native. Enterprise Data & Systems Integration Ground AI solutions in trusted enterprise data, including ERP, SQL Server applications, and manufacturing/OT systems. Define secure data pipelines, APIs, connectors, and integration patterns using standards such as MCP and A2A where appropriate. Cross-Functional Collaboration Partner with business leaders, cybersecurity, infrastructure, data, and development teams to deliver secure, scalable AI solutions. Prioritize AI opportunities based on business value, feasibility, risk, and adoption potential. Agile Delivery Leadership Provide technical leadership across Agile delivery teams, including onshore and offshore resources. Guide AI initiatives from concept through production deployment and support. AI Governance, Risk & Compliance Establish responsible AI, security, compliance, and governance standards for production AI solutions. Define ALM, LLMOps/MLOps, monitoring, versioning, telemetry, and model evaluation practices. Protect AI models and data workflows through access controls, audit trails, data residency, and prompt-injection safeguards. AI Cost Governance (FinOps) Monitor AI compute, API, and cloud costs. Conduct ROI analysis and define success metrics for AI-powered solutions. Required Qualifications Experience 5+ years in solution, cloud, or enterprise architecture. 3+ years designing AI, machine learning, generative AI, or agentic AI solutions. Hands-on experience with Microsoft Azure and Azure AI services. Experience integrating AI with enterprise systems, ERP, manufacturing, or operational data is a plus. Experience leading Agile teams and globally distributed development resources. Technical Skills Azure OpenAI, Azure AI Foundry, Azure Machine Learning, Microsoft Fabric, Copilot Studio, Power Platform. LLMs, RAG, AI agents, prompt engineering, grounding, evaluation, telemetry, and human-in-the-loop patterns. Ability to compare and select fit-for-purpose AI platforms, models, and tools across Microsoft and non-Microsoft ecosystems. MCP, A2A, secure APIs, connectors, cloud architecture, and enterprise integration patterns. Security, identity, governance, MLOps/LLMOps, and regulated-environment awareness. Preferred Certifications Microsoft Certified: Azure Solutions Architect Expert. Microsoft Certified: Azure AI Engineer Associate (or equivalent GenAI/ML certification). Soft Skills Strong communicator who can explain AI concepts to technical and non-technical audiences. Collaborative partner with strong stakeholder management skills. Practical, outcome-focused problem solver who can balance innovation with governance. EEO - M/F/D/V

GovCIO LLC seeks a ServiceNow Workflow Manager to lead design, optimization, and governance of ServiceNow workflows within our Information Technology & Digital Solutions organization supporting federal clients. You will own end-to-end workflow strategy, translating customer and cyber security needs into scalable ITSM and automation solutions aligned with ITIL. Partnering with cross-functional teams, you'll manage platform roadmaps, integrations, and releases while ensuring compliance with federal security and data standards. GovCIO's agile, innovative culture offers significant growth, visibility, and impact within mission-critical government IT programs. Responsibilities Lead design, configuration, and optimization of Service Now workflows across IT & Digital Solutions. Translate business requirements into scalable Service Now solutions aligned with ITIL best practices. Collaborate with cyber, infrastructure, and application teams to integrate Service Now with other enterprise tools. Oversee Service Now releases, upgrades, and change management processes. Develop dashboards and reports to track workflow performance and service quality. Provide technical guidance and mentorship to analysts and developers on the Service Now platform. Ensure compliance with federal security, data, and configuration management standards. Engage stakeholders to continuously improve processes and user experience. Document solutions, standards, and governance for Service Now workflows. Support incident, problem, and request fulfillment processes using Service Now. Required Skills Service Now platform administration Service Now workflow design ITSM/ITIL processes Service Now scripting (JavaScript, Glide) Integration via REST/SOAP APIs Agile project management Requirements gathering Change and release management Performance monitoring and reporting Stakeholder communication