Job Description Job Summary Neutrino Advisory is looking for a Senior Analytics Engineer to help build modern, scalable, and trusted data foundations that enable organizations to make better business decisions. In this role, you will design, build, and maintain transformation and semantic layers that convert raw data from enterprise platforms into governed, well-tested, documented, and business-ready datasets and metrics. You will play a key role in enabling both centralized and self-service analytics, ensuring that analysts, business stakeholders, and AI-enabled tools can access and generate trustworthy insights from enterprise data. The ideal candidate brings strong software engineering discipline to analytics development, including version control, automated testing, code reviews, and continuous integration and deployment. You will work closely with business stakeholders, data engineers, BI developers, and technology teams to establish best practices and deliver high-quality data products. This is a hands-on senior-level role with opportunities to influence architecture, establish engineering standards, mentor team members, and contribute to Neutrino's growing Data & Analytics practice. Key Responsibilities • Design, develop, and maintain dbt models on Microsoft Fabric, transforming raw source data into clean, well-documented staging, intermediate, and mart layers using consistent modeling standards and naming conventions. • Design and co-own Power BI semantic models, including certified datasets, shared measures, and row-level security, ensuring consistent metric definitions across reports, dashboards, and self-service analytics. • Establish and implement data quality standards through dbt tests, source freshness checks, data contracts, monitoring, and alerting mechanisms. • Implement software engineering best practices for analytics development, including Git-based workflows, pull request reviews, automated CI/CD for dbt and Fabric deployments, and environment management across development, testing, and production. • Collaborate with business stakeholders, finance, operations, and technology teams to translate business requirements into reliable data models, metrics, and analytical solutions. • Establish clear documentation for data models, metrics, business definitions, and data lineage to enable analysts, business users, and AI-powered tools to discover and confidently use enterprise data. • Develop and maintain a catalog of certified datasets, business metrics, and data ownership. • Optimize data transformation pipelines and semantic models for performance, scalability, and cost through incremental loading, partitioning, and efficient query design. • Apply appropriate data access controls, privacy protections, security standards, and auditability requirements in collaboration with information security and compliance teams. • Review technical deliverables, mentor junior analysts and engineers, and promote best practices in analytics engineering and data modeling. • Contribute to the development of reusable templates, technical standards, frameworks, and onboarding documentation. • Evaluate emerging tools, technologies, and architectural approaches to continuously improve the data and analytics ecosystem. • Troubleshoot complex data and pipeline issues, conduct root cause analysis, and communicate resolutions and business impact effectively to technical and non-technical stakeholders. Required Knowledge, Skills & Qualifications • Bachelor's degree in Computer Science, Engineering, Data Science, Statistics, Information Systems, or a related field, or equivalent practical experience. • 6+ years of experience in Analytics Engineering, Data Engineering, or Business Intelligence development, with demonstrated experience delivering production-grade data models. • Advanced SQL skills, including query optimization, dimensional modeling, fact and dimension tables, and slowly changing dimensions (SCD). • Hands-on experience with dbt in production environments, including modular model development, testing, documentation, macros, incremental models, and deployment practices. • Experience with Microsoft Fabric, including Lakehouse, Warehouse, OneLake, Data Factory, and data pipelines, or comparable cloud data platforms such as Snowflake, Databricks, or BigQuery. • Strong Power BI experience, including semantic model design, DAX, row-level security, and governance of shared datasets. • Familiarity with AI-enabled analytics tools and the data architecture, governed metrics, metadata, and documentation required to support reliable AI-driven insights. • Working knowledge of Git, pull request workflows, and CI/CD pipelines using tools such as Azure DevOps or GitHub Actions. • Proficiency in Python for scripting, automation, and data validation. • Experience implementing data quality, testing, monitoring, and observability practices. • Ability to translate complex or ambiguous business requirements into clear technical designs and communicate architectural decisions and trade-offs effectively. • Strong written and verbal communication skills, with the ability to collaborate across technical and business teams. • Understanding of data privacy, security, governance, and compliance principles. Preferred Qualifications • Experience in financial services, wealth management, banking, healthcare, or other regulated industries. • Familiarity with CRM, portfolio accounting, financial reporting, or custodial data. • Experience building enterprise-scale analytics platforms using Microsoft Azure and Microsoft Fabric. • Exposure to modern data architecture patterns, including medallion architecture, data lakes, lakehouses, and enterprise data warehouses. • Experience working with AI-powered analytics, natural language querying, and enterprise data governance for AI adoption. What We Offer • Opportunity to work on modern data engineering and analytics transformation initiatives. • Exposure to enterprise-scale implementations across Microsoft Fabric, Power BI, Azure, and modern data platforms. • Opportunity to work with emerging AI technologies and help shape the future of enterprise analytics. • A collaborative, technology-driven environment with opportunities for continuous learning and professional growth. • The opportunity to take ownership, influence technical direction, and contribute to building Neutrino's Data & Analytics practice. About Neutrino Advisory Neutrino Advisory is a Digital Strategy, Advisory & Marketing Technology firm helping organizations navigate digital transformation through data, cloud, CRM, enterprise platforms, and applied AI. We combine business strategy with technology expertise to build scalable solutions that deliver measurable business outcomes. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
11/14/2026
Full time
Job Description Job Summary Neutrino Advisory is looking for a Senior Analytics Engineer to help build modern, scalable, and trusted data foundations that enable organizations to make better business decisions. In this role, you will design, build, and maintain transformation and semantic layers that convert raw data from enterprise platforms into governed, well-tested, documented, and business-ready datasets and metrics. You will play a key role in enabling both centralized and self-service analytics, ensuring that analysts, business stakeholders, and AI-enabled tools can access and generate trustworthy insights from enterprise data. The ideal candidate brings strong software engineering discipline to analytics development, including version control, automated testing, code reviews, and continuous integration and deployment. You will work closely with business stakeholders, data engineers, BI developers, and technology teams to establish best practices and deliver high-quality data products. This is a hands-on senior-level role with opportunities to influence architecture, establish engineering standards, mentor team members, and contribute to Neutrino's growing Data & Analytics practice. Key Responsibilities • Design, develop, and maintain dbt models on Microsoft Fabric, transforming raw source data into clean, well-documented staging, intermediate, and mart layers using consistent modeling standards and naming conventions. • Design and co-own Power BI semantic models, including certified datasets, shared measures, and row-level security, ensuring consistent metric definitions across reports, dashboards, and self-service analytics. • Establish and implement data quality standards through dbt tests, source freshness checks, data contracts, monitoring, and alerting mechanisms. • Implement software engineering best practices for analytics development, including Git-based workflows, pull request reviews, automated CI/CD for dbt and Fabric deployments, and environment management across development, testing, and production. • Collaborate with business stakeholders, finance, operations, and technology teams to translate business requirements into reliable data models, metrics, and analytical solutions. • Establish clear documentation for data models, metrics, business definitions, and data lineage to enable analysts, business users, and AI-powered tools to discover and confidently use enterprise data. • Develop and maintain a catalog of certified datasets, business metrics, and data ownership. • Optimize data transformation pipelines and semantic models for performance, scalability, and cost through incremental loading, partitioning, and efficient query design. • Apply appropriate data access controls, privacy protections, security standards, and auditability requirements in collaboration with information security and compliance teams. • Review technical deliverables, mentor junior analysts and engineers, and promote best practices in analytics engineering and data modeling. • Contribute to the development of reusable templates, technical standards, frameworks, and onboarding documentation. • Evaluate emerging tools, technologies, and architectural approaches to continuously improve the data and analytics ecosystem. • Troubleshoot complex data and pipeline issues, conduct root cause analysis, and communicate resolutions and business impact effectively to technical and non-technical stakeholders. Required Knowledge, Skills & Qualifications • Bachelor's degree in Computer Science, Engineering, Data Science, Statistics, Information Systems, or a related field, or equivalent practical experience. • 6+ years of experience in Analytics Engineering, Data Engineering, or Business Intelligence development, with demonstrated experience delivering production-grade data models. • Advanced SQL skills, including query optimization, dimensional modeling, fact and dimension tables, and slowly changing dimensions (SCD). • Hands-on experience with dbt in production environments, including modular model development, testing, documentation, macros, incremental models, and deployment practices. • Experience with Microsoft Fabric, including Lakehouse, Warehouse, OneLake, Data Factory, and data pipelines, or comparable cloud data platforms such as Snowflake, Databricks, or BigQuery. • Strong Power BI experience, including semantic model design, DAX, row-level security, and governance of shared datasets. • Familiarity with AI-enabled analytics tools and the data architecture, governed metrics, metadata, and documentation required to support reliable AI-driven insights. • Working knowledge of Git, pull request workflows, and CI/CD pipelines using tools such as Azure DevOps or GitHub Actions. • Proficiency in Python for scripting, automation, and data validation. • Experience implementing data quality, testing, monitoring, and observability practices. • Ability to translate complex or ambiguous business requirements into clear technical designs and communicate architectural decisions and trade-offs effectively. • Strong written and verbal communication skills, with the ability to collaborate across technical and business teams. • Understanding of data privacy, security, governance, and compliance principles. Preferred Qualifications • Experience in financial services, wealth management, banking, healthcare, or other regulated industries. • Familiarity with CRM, portfolio accounting, financial reporting, or custodial data. • Experience building enterprise-scale analytics platforms using Microsoft Azure and Microsoft Fabric. • Exposure to modern data architecture patterns, including medallion architecture, data lakes, lakehouses, and enterprise data warehouses. • Experience working with AI-powered analytics, natural language querying, and enterprise data governance for AI adoption. What We Offer • Opportunity to work on modern data engineering and analytics transformation initiatives. • Exposure to enterprise-scale implementations across Microsoft Fabric, Power BI, Azure, and modern data platforms. • Opportunity to work with emerging AI technologies and help shape the future of enterprise analytics. • A collaborative, technology-driven environment with opportunities for continuous learning and professional growth. • The opportunity to take ownership, influence technical direction, and contribute to building Neutrino's Data & Analytics practice. About Neutrino Advisory Neutrino Advisory is a Digital Strategy, Advisory & Marketing Technology firm helping organizations navigate digital transformation through data, cloud, CRM, enterprise platforms, and applied AI. We combine business strategy with technology expertise to build scalable solutions that deliver measurable business outcomes. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Envision Technology Solutions
Berkeley Heights, New Jersey
Job Description Hi, Hope you are doing well! Please find the job requirement below. If your experience aligns with the role and you are interested in exploring this opportunity, please share your updated resume. Role : Business Analyst - Banking Location : Berkeley Height, NJ ( Onsite) Must have API Integration Strong understanding of Core banking /payments ecosystem) Knowledge of card lifecycle : Authorization, Validation, Personalization, Administration Expertise in regulatory compliance and global financial regulations Ability to perform deep functional analysis and product-level impact assessment Experience in process re-engineering and automation within VN workflows Strong documentation skills for product features, APIs, and business processes Atlassian JIRA & Confluence (Agile delivery & documentation) MS SQL / Data Analysis API understanding (REST/OpenAPI) and integration concepts MS Office (Excel-heavy reporting, PowerPoint for stakeholder communication)
11/14/2026
Full time
Job Description Hi, Hope you are doing well! Please find the job requirement below. If your experience aligns with the role and you are interested in exploring this opportunity, please share your updated resume. Role : Business Analyst - Banking Location : Berkeley Height, NJ ( Onsite) Must have API Integration Strong understanding of Core banking /payments ecosystem) Knowledge of card lifecycle : Authorization, Validation, Personalization, Administration Expertise in regulatory compliance and global financial regulations Ability to perform deep functional analysis and product-level impact assessment Experience in process re-engineering and automation within VN workflows Strong documentation skills for product features, APIs, and business processes Atlassian JIRA & Confluence (Agile delivery & documentation) MS SQL / Data Analysis API understanding (REST/OpenAPI) and integration concepts MS Office (Excel-heavy reporting, PowerPoint for stakeholder communication)
Job Description Application Support Analyst - Rates & Credit - Hybrid in NYC NO Third Parties Must be on W2 Role Description: In this role you will be responsible for the stability, support and continuous improvement of technology platforms that enable the Rates and Credit trading businesses. You will serve as the primary liaison between Front Office users, technology teams, infrastructure groups, vendors, and control functions, ensuring the reliable operation of critical trading, pricing, risk, pnl and electronic execution platforms. This position combines hands-on production support, platform ownership, incident management, problem management, change management, release management, DR management, project delivery and business engagement, with a strong focus on maintaining a high availability trading environment and delivering technological solutions that support business growth. Key responsibilities: Provide day-to-day support for Fixed Income Rates and Credit trading platforms. Monitor critical production systems, interfaces, market connectivity, pricing feeds, and electronic trading workflows. Manage and resolve production incidents, coordinating across development, infrastructure, networking, market data vendors, and business users. Lead root cause analysis and drives corrective actions following production issues. Ensure adherence to support procedures, escalation protocols, and operational controls. 24x7 availability depends on business demand. Act as a primary technology contact for traders, sales, middle office, and operations teams. Parter with business stake holders to understand requirements, prioritize production enhancements, and identify opportunities for automation. Communicate postmortem reports, platform status, incidents, project updates, and operational risks to senior management and business leadership. Produce regular operational and service-level reporting for stakeholders. Monitor electronic order flow, trade execution performance, and connectivity health. Coordinate onboarding activities with trading venues, brokers, vendors and counterparties. Coordinate testing, release planning, deployment activities, and post-implementation validation. Ensure production readiness and operational supportability or new releases. Maintain strong operational controls across supported platforms. Support audit, compliance and user access review activities. Document support procedures, recovery processes, and system dependencies. Identify operation risk and implement preventive controls to improve platform resilience. Preferred Qualifications: 8+ years of experience in Front Office application support. Experience supporting Rates and Credit related Fixed Income products. Familiarity with electronic execution venues and market data platforms. Working knowledge of SQL, scripting, monitoring tools, and troubleshooting. Experience with regulatory and control frameworks application to Front Office Technology organizations. Incident management and problem-solving Real-time debugging and troubleshooting Creating dashboards and generate stability reports Strong communication and stakeholder management skills Analytical and proactive mindset with ownership of issue resolution. Ability to work on-call and adhere to scheduled rotations for system support and maintenance. Monitoring tools: Prometheus, Grafana, Logic Monitor, eG, Geneos/ITRS or related tools. Job schedulers: Autosys Databases: MSSQL, SQL Server, Oracle Application performance monitoring and log analysis ITIL processes: Incident, problem, and change management Scripting for automation: Python, Bash, PowerShell
11/14/2026
Full time
Job Description Application Support Analyst - Rates & Credit - Hybrid in NYC NO Third Parties Must be on W2 Role Description: In this role you will be responsible for the stability, support and continuous improvement of technology platforms that enable the Rates and Credit trading businesses. You will serve as the primary liaison between Front Office users, technology teams, infrastructure groups, vendors, and control functions, ensuring the reliable operation of critical trading, pricing, risk, pnl and electronic execution platforms. This position combines hands-on production support, platform ownership, incident management, problem management, change management, release management, DR management, project delivery and business engagement, with a strong focus on maintaining a high availability trading environment and delivering technological solutions that support business growth. Key responsibilities: Provide day-to-day support for Fixed Income Rates and Credit trading platforms. Monitor critical production systems, interfaces, market connectivity, pricing feeds, and electronic trading workflows. Manage and resolve production incidents, coordinating across development, infrastructure, networking, market data vendors, and business users. Lead root cause analysis and drives corrective actions following production issues. Ensure adherence to support procedures, escalation protocols, and operational controls. 24x7 availability depends on business demand. Act as a primary technology contact for traders, sales, middle office, and operations teams. Parter with business stake holders to understand requirements, prioritize production enhancements, and identify opportunities for automation. Communicate postmortem reports, platform status, incidents, project updates, and operational risks to senior management and business leadership. Produce regular operational and service-level reporting for stakeholders. Monitor electronic order flow, trade execution performance, and connectivity health. Coordinate onboarding activities with trading venues, brokers, vendors and counterparties. Coordinate testing, release planning, deployment activities, and post-implementation validation. Ensure production readiness and operational supportability or new releases. Maintain strong operational controls across supported platforms. Support audit, compliance and user access review activities. Document support procedures, recovery processes, and system dependencies. Identify operation risk and implement preventive controls to improve platform resilience. Preferred Qualifications: 8+ years of experience in Front Office application support. Experience supporting Rates and Credit related Fixed Income products. Familiarity with electronic execution venues and market data platforms. Working knowledge of SQL, scripting, monitoring tools, and troubleshooting. Experience with regulatory and control frameworks application to Front Office Technology organizations. Incident management and problem-solving Real-time debugging and troubleshooting Creating dashboards and generate stability reports Strong communication and stakeholder management skills Analytical and proactive mindset with ownership of issue resolution. Ability to work on-call and adhere to scheduled rotations for system support and maintenance. Monitoring tools: Prometheus, Grafana, Logic Monitor, eG, Geneos/ITRS or related tools. Job schedulers: Autosys Databases: MSSQL, SQL Server, Oracle Application performance monitoring and log analysis ITIL processes: Incident, problem, and change management Scripting for automation: Python, Bash, PowerShell
Envision Technology Solutions
Berkeley Heights, New Jersey
Job Description Hi, Candidates must have strong exp in API integration. And some Java knowledge Only local candidates to NY/NJ MOI: in-person Role : Technical Business Analyst - Banking Location : Berkely Height, NJ (Onsite) Strong understanding of Core banking /payments ecosystem) Knowledge of card lifecycle : Authorization, Validation, Personalization, Administration Expertise in regulatory compliance and global financial regulations Ability to perform deep functional analysis and product-level impact assessment Experience in process re-engineering and automation within VN workflows Strong documentation skills for product features, APIs, and business processes Atlassian JIRA & Confluence (Agile delivery & documentation) MS SQL / Data Analysis API understanding (REST/OpenAPI) and integration concepts MS Office (Excel-heavy reporting, PowerPoint for stakeholder communication)
11/14/2026
Full time
Job Description Hi, Candidates must have strong exp in API integration. And some Java knowledge Only local candidates to NY/NJ MOI: in-person Role : Technical Business Analyst - Banking Location : Berkely Height, NJ (Onsite) Strong understanding of Core banking /payments ecosystem) Knowledge of card lifecycle : Authorization, Validation, Personalization, Administration Expertise in regulatory compliance and global financial regulations Ability to perform deep functional analysis and product-level impact assessment Experience in process re-engineering and automation within VN workflows Strong documentation skills for product features, APIs, and business processes Atlassian JIRA & Confluence (Agile delivery & documentation) MS SQL / Data Analysis API understanding (REST/OpenAPI) and integration concepts MS Office (Excel-heavy reporting, PowerPoint for stakeholder communication)
Job Description Dear Candidates, Greetings! We have a Fulltime role with one of our clients. Kindly find the below details. Role: Business Analyst (Wholesale lending) Location: Jersey City, NJ (Hybrid/Onsite) Duration: Fulltime Job Description:- Develop creative technical solutions to meet business needs and manage complex highvolume applications in partnership with business partners and stakeholders Lead to formulation of strategies processes for Product Road map Development and Governance and contribute to defining standards and new automation initiatives Develop communication to guide influence and convince others including colleagues in other areas and external customers Provide advice and counsel related to the technology or operations of the business and filter prioritize and validate potentially complex material from multiple sources Work among a team of committed individuals to solicit and document detailed and thorough system and function requirements BRD including various workflows to enhance business technology platform Transition requirements to QA teams across multiple global regions and assist in identifying test scenarios and work with business users to execute UAT conduct business user training and mange technology implementation Deliver material presentations to Senior Management and application owners and apprise key stakeholders with project health Appropriately assess risk when business decisions are made demonstrating particular consideration for the firms reputation and safeguarding its clients and assets by driving compliance with applicable laws rules and regulations adhering to Policy applying sound ethical judgment regarding personal behaviour conduct and business practices and escalating managing and reporting control issues with transparency Qualifications 8-10 years of experience in business analysis or systems analysis Demonstrated expertise in presenting and using planning tools Proven diplomatic and analytical skills Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs Superb analytical written and verbal communication skills Technical skillsets to query and analyze data through SQL and excellent with Excel Word Project Visio and PowerPoint products Experience with wholesale credit risk or wholesale lending transactions a plus Experience with loan origination and securitization process LoanIQ experience a plus
11/14/2026
Full time
Job Description Dear Candidates, Greetings! We have a Fulltime role with one of our clients. Kindly find the below details. Role: Business Analyst (Wholesale lending) Location: Jersey City, NJ (Hybrid/Onsite) Duration: Fulltime Job Description:- Develop creative technical solutions to meet business needs and manage complex highvolume applications in partnership with business partners and stakeholders Lead to formulation of strategies processes for Product Road map Development and Governance and contribute to defining standards and new automation initiatives Develop communication to guide influence and convince others including colleagues in other areas and external customers Provide advice and counsel related to the technology or operations of the business and filter prioritize and validate potentially complex material from multiple sources Work among a team of committed individuals to solicit and document detailed and thorough system and function requirements BRD including various workflows to enhance business technology platform Transition requirements to QA teams across multiple global regions and assist in identifying test scenarios and work with business users to execute UAT conduct business user training and mange technology implementation Deliver material presentations to Senior Management and application owners and apprise key stakeholders with project health Appropriately assess risk when business decisions are made demonstrating particular consideration for the firms reputation and safeguarding its clients and assets by driving compliance with applicable laws rules and regulations adhering to Policy applying sound ethical judgment regarding personal behaviour conduct and business practices and escalating managing and reporting control issues with transparency Qualifications 8-10 years of experience in business analysis or systems analysis Demonstrated expertise in presenting and using planning tools Proven diplomatic and analytical skills Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs Superb analytical written and verbal communication skills Technical skillsets to query and analyze data through SQL and excellent with Excel Word Project Visio and PowerPoint products Experience with wholesale credit risk or wholesale lending transactions a plus Experience with loan origination and securitization process LoanIQ experience a plus
Job Description This role is only accepting USC/GC who reside in Tampa already! No C-C Lead Business Analyst Location: St. Pete, FL (Hybrid) Duration: Long term contract (to hire) Duties: As part of a development technology team, the Lead Business Analyst is responsible for partnering with business units, technology teams, and stakeholders to define, analyze, and document well-formed requirements for AI-enabled business process automation solutions. This role will support the design and delivery of agentic workflows that automate business processes using AI, including workflows that apply both deterministic rules-based processing and judgment-based decisioning. The Lead Business Analyst will use AI-assisted analysis and requirements writing techniques to improve the speed, clarity, completeness, and quality of business and functional requirements. This individual will play a key role in translating business needs into actionable requirements, user stories, process flows, acceptance criteria, and solution documentation that enable rapid, high-quality delivery. This role requires strong analytical thinking, business process understanding, stakeholder communication, and the ability to work across business and technical teams to ensure solutions meet business objectives, compliance expectations, and operational needs. Essential Duties and Responsibilities Partner with business units, product owners, technology teams, operations, compliance, and other stakeholders to elicit, analyze, and document business needs. Lead requirements-gathering sessions, workshops, interviews, process reviews, and discovery activities. Develop clear, complete, testable, and well-structured business requirements, functional requirements, user stories, acceptance criteria, process flows, and decision logic. Support the design and delivery of agentic workflows that automate business processes using AI. Analyze business processes to identify opportunities for automation, AI enablement, workflow optimization, and operational efficiency. Document deterministic rules, judgment-based rules, exception handling, escalation paths, and human-in-the-loop decision points. Use AI-assisted tools and techniques to support requirements writing, requirements analysis, process documentation, gap analysis, impact analysis, and backlog refinement. Validate AI-assisted outputs for accuracy, completeness, business alignment, and appropriate use. Translate complex business processes and rules into structured requirements that can be understood by developers, testers, architects, and business stakeholders. Work with technical teams to ensure requirements are feasible, properly understood, and aligned with solution design. Support Agile delivery by creating and refining backlog items, defining acceptance criteria, supporting sprint planning, and participating in demos and retrospectives. Facilitate alignment across stakeholders and resolve ambiguity, conflicting requirements, and process gaps. Support testing activities by helping define test scenarios, reviewing test cases, validating results, and ensuring traceability to requirements. Assist with change management, implementation planning, stakeholder readiness, training documentation, and post-implementation support. Maintain current knowledge of AI-assisted business analysis practices, workflow automation concepts, and emerging tools. Skills: Minimum of 7+ years of business analysis, systems analysis, product analysis, or related experience. Strong experience gathering, analyzing, and documenting well-formed business and functional requirements. Experience working directly with business units and technology teams to translate business needs into actionable delivery artifacts. Experience writing user stories, acceptance criteria, business rules, process flows, use cases, data requirements, and functional specifications. Experience using AI-assisted tools or techniques to support requirements development, documentation, analysis, summarization, or backlog refinement. Strong understanding of business process analysis, workflow design, decision logic, exception handling, and operational process improvement. Ability to analyze deterministic rules-based processes as well as judgment-based business decisioning. Experience supporting Agile delivery teams and working with product owners, developers, QA, architects, and business stakeholders. Strong communication, facilitation, analytical, problem-solving, and documentation skills. Ability to manage ambiguity, drive clarity, and produce high-quality requirements in a fast-paced delivery environment. Preferred Experience and Skills Financial Services experience or experience in a highly regulated enterprise environment. Experience supporting AI-enabled solutions, workflow automation, intelligent automation, or agentic workflow initiatives. Experience documenting human-in-the-loop processes, decision trees, rules engines, exception handling, or operational controls. Experience with tools such as Jira, Confluence, Azure DevOps, Visio, Lucidchart, Miro, or similar platforms. Experience with data mapping, API requirements, system integrations, reporting requirements, or enterprise application modernization. Experience supporting testing, UAT coordination, production validation, and business readiness activities. Experience with compliance, risk, audit, privacy, data governance, or model governance considerations related to AI-enabled solutions. Experience leading other analysts, coordinating analysis work across initiatives, or mentoring junior business analysts. Education: Bachelor's degree in Business Administration, Computer Science, MIS, Finance, or a related discipline, or equivalent combination of education, training, and experience. Minimum of 7+ years of business analysis, systems analysis, product analysis, or related experience.
11/14/2026
Full time
Job Description This role is only accepting USC/GC who reside in Tampa already! No C-C Lead Business Analyst Location: St. Pete, FL (Hybrid) Duration: Long term contract (to hire) Duties: As part of a development technology team, the Lead Business Analyst is responsible for partnering with business units, technology teams, and stakeholders to define, analyze, and document well-formed requirements for AI-enabled business process automation solutions. This role will support the design and delivery of agentic workflows that automate business processes using AI, including workflows that apply both deterministic rules-based processing and judgment-based decisioning. The Lead Business Analyst will use AI-assisted analysis and requirements writing techniques to improve the speed, clarity, completeness, and quality of business and functional requirements. This individual will play a key role in translating business needs into actionable requirements, user stories, process flows, acceptance criteria, and solution documentation that enable rapid, high-quality delivery. This role requires strong analytical thinking, business process understanding, stakeholder communication, and the ability to work across business and technical teams to ensure solutions meet business objectives, compliance expectations, and operational needs. Essential Duties and Responsibilities Partner with business units, product owners, technology teams, operations, compliance, and other stakeholders to elicit, analyze, and document business needs. Lead requirements-gathering sessions, workshops, interviews, process reviews, and discovery activities. Develop clear, complete, testable, and well-structured business requirements, functional requirements, user stories, acceptance criteria, process flows, and decision logic. Support the design and delivery of agentic workflows that automate business processes using AI. Analyze business processes to identify opportunities for automation, AI enablement, workflow optimization, and operational efficiency. Document deterministic rules, judgment-based rules, exception handling, escalation paths, and human-in-the-loop decision points. Use AI-assisted tools and techniques to support requirements writing, requirements analysis, process documentation, gap analysis, impact analysis, and backlog refinement. Validate AI-assisted outputs for accuracy, completeness, business alignment, and appropriate use. Translate complex business processes and rules into structured requirements that can be understood by developers, testers, architects, and business stakeholders. Work with technical teams to ensure requirements are feasible, properly understood, and aligned with solution design. Support Agile delivery by creating and refining backlog items, defining acceptance criteria, supporting sprint planning, and participating in demos and retrospectives. Facilitate alignment across stakeholders and resolve ambiguity, conflicting requirements, and process gaps. Support testing activities by helping define test scenarios, reviewing test cases, validating results, and ensuring traceability to requirements. Assist with change management, implementation planning, stakeholder readiness, training documentation, and post-implementation support. Maintain current knowledge of AI-assisted business analysis practices, workflow automation concepts, and emerging tools. Skills: Minimum of 7+ years of business analysis, systems analysis, product analysis, or related experience. Strong experience gathering, analyzing, and documenting well-formed business and functional requirements. Experience working directly with business units and technology teams to translate business needs into actionable delivery artifacts. Experience writing user stories, acceptance criteria, business rules, process flows, use cases, data requirements, and functional specifications. Experience using AI-assisted tools or techniques to support requirements development, documentation, analysis, summarization, or backlog refinement. Strong understanding of business process analysis, workflow design, decision logic, exception handling, and operational process improvement. Ability to analyze deterministic rules-based processes as well as judgment-based business decisioning. Experience supporting Agile delivery teams and working with product owners, developers, QA, architects, and business stakeholders. Strong communication, facilitation, analytical, problem-solving, and documentation skills. Ability to manage ambiguity, drive clarity, and produce high-quality requirements in a fast-paced delivery environment. Preferred Experience and Skills Financial Services experience or experience in a highly regulated enterprise environment. Experience supporting AI-enabled solutions, workflow automation, intelligent automation, or agentic workflow initiatives. Experience documenting human-in-the-loop processes, decision trees, rules engines, exception handling, or operational controls. Experience with tools such as Jira, Confluence, Azure DevOps, Visio, Lucidchart, Miro, or similar platforms. Experience with data mapping, API requirements, system integrations, reporting requirements, or enterprise application modernization. Experience supporting testing, UAT coordination, production validation, and business readiness activities. Experience with compliance, risk, audit, privacy, data governance, or model governance considerations related to AI-enabled solutions. Experience leading other analysts, coordinating analysis work across initiatives, or mentoring junior business analysts. Education: Bachelor's degree in Business Administration, Computer Science, MIS, Finance, or a related discipline, or equivalent combination of education, training, and experience. Minimum of 7+ years of business analysis, systems analysis, product analysis, or related experience.
Job Description Minneapolis, Minnesota, 55401, United States of America Denver, Colorado, 80205 Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy. Xcel Energy is a place where you'll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you'll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best. Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday-Thursday); however, work location expectations vary based on role, team, and business needs. Position Summary Support the administration of the company's Open Access Transmission Tariffs (OATTs), Electric Quarterly Report (EQR) obligations, and related transmission regulatory filings. Support Transmission Business Relations (TBR) representatives through accurate creation, maintenance, and quality control of contract records in ProjectWise and related systems. Coordinate post-execution agreement administration, monitor filing and contract requirements, support recurring compliance activities, and help improve TBR procedures, tracking tools, and records-management practices. Essential Responsibilities OATT, eTariff, and FERC Filing Support Support administration of the company's OATTs in eTariff and implementation of applicable FERC filing requirements, including Order No. 714 and 18 CFR Part 35 requirements relevant to the role. Participate in the preparation, coordination, and submission of OATT and transmission-agreement filings, including transmittal letters and notices of cancellation. Help determine filing requirements and timing; coordinate with TBR representatives and Legal; and monitor filing status through completion. Monitor FERC orders, rulings, and regulatory developments affecting TBR and communicate relevant updates to the team. Maintain filing records and status information in ProjectWise, TariffShark, and other approved systems; reconcile discrepancies and support system testing or audits. EQR Administration Coordinate quarterly EQR data collection, validation, reporting, and filing support for Transmission. Maintain relevant EQR data and records, provide required reports to internal partners, investigate errors, and coordinate corrected filings when necessary. Maintain working knowledge of applicable EQR requirements and process changes, including Order No. 917. ProjectWise and Post-Execution Agreement Administration Create and maintain ProjectWise customer and project folders, document metadata, templates, workflows, and related contract records. After agreement execution and completion of the contract-document approval process, update applicable execution, commencement, review, extension, cost, facility, and project attributes; finalize folder and workflow status; and propagate project-level metadata to associated documents as appropriate. Perform data-quality reviews and audits, identify missing or inconsistent information, and work with TBR representatives to ensure official contract records are complete and stored in approved locations. Support records retention, billing-related records, asset and network-upgrade data, and other contract-administration information maintained by TBR. Contract Compliance and Recurring Administration Track requirements and key dates under existing transmission contracts and route proposed procedural changes to the appropriate task, requirement, or compliance owners. Support periodic contract reviews, including potential terminations, retention disposition, billable work, annual stakeholder contacts, interconnection-guideline reviews, and other recurring compliance items. Coordinate deposit refunds, study or cluster true-ups, invoicing support, and FERC interest calculations or confirmations, as assigned. Prepare and administer routine TBR documents such as delegations of authority, non-disclosure agreements, and master confidentiality agreements, consistent with approved templates and review requirements. Respond to inquiries from TBR representatives and internal partners regarding agreement records, filing status, EQR information, and historical or current contract information. Project Tracking and Process Improvement Maintain project trackers, reports, and dashboards in coordination with project managers and TBR representatives, including support for higher-volume agreement-routing activities. Maintain TBR procedures and support internal audits, records-management reviews, and compliance reviews. Identify practical improvements to SharePoint, Microsoft 365, contract administration system, records management system, digital-signature workflows, and other approved tools; participate in technology projects and user testing. Evaluate opportunities to streamline data entry, document retrieval, reporting, and recurring work, including responsible use of approved automation or AI capabilities. Minimum Requirements Bachelor's degree in business, accounting, computer or data management, or a related field preferred, or an equivalent combination of education and relevant experience. Two years of business, accounting, paralegal, database, records-management, regulatory, contract-administration, or similar experience required. Working proficiency with Microsoft Office and the ability to learn and effectively use contract, filing, and records-management systems. FERC, transmission, regulatory, contract, or records-management experience preferred. Strong attention to detail, organization, written communication, judgment, and ability to handle confidential information. Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together. Our Values Connected, Committed, Trustworthy, Safe Our Employee Commitments Work that makes a difference A team you can count of Opportunities to grow Rewards that help you thrive Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form . Non-Bargaining The anticipated starting base pay for this position is: $64,100.00 to $90,967.00 per year This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Flexible Spending Account, Health Care Flexible Spending Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part. In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information. Deadline to Apply: 11/29/26 EEO is the Law (PDF) Equal Opportunity Statement (PDF) Employee Rights (PDF) All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility. Accessibility Statement Xcel Energy endeavors to make and accessible to any and all users. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form . For any other application related questions, including application follow-ups or technical issues, please use our Recruiting Assistance, Electra, for assistance. Electra can be found in the lower right-hand corner of our Xcel Energy Careers site.
11/14/2026
Full time
Job Description Minneapolis, Minnesota, 55401, United States of America Denver, Colorado, 80205 Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy. Xcel Energy is a place where you'll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you'll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best. Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday-Thursday); however, work location expectations vary based on role, team, and business needs. Position Summary Support the administration of the company's Open Access Transmission Tariffs (OATTs), Electric Quarterly Report (EQR) obligations, and related transmission regulatory filings. Support Transmission Business Relations (TBR) representatives through accurate creation, maintenance, and quality control of contract records in ProjectWise and related systems. Coordinate post-execution agreement administration, monitor filing and contract requirements, support recurring compliance activities, and help improve TBR procedures, tracking tools, and records-management practices. Essential Responsibilities OATT, eTariff, and FERC Filing Support Support administration of the company's OATTs in eTariff and implementation of applicable FERC filing requirements, including Order No. 714 and 18 CFR Part 35 requirements relevant to the role. Participate in the preparation, coordination, and submission of OATT and transmission-agreement filings, including transmittal letters and notices of cancellation. Help determine filing requirements and timing; coordinate with TBR representatives and Legal; and monitor filing status through completion. Monitor FERC orders, rulings, and regulatory developments affecting TBR and communicate relevant updates to the team. Maintain filing records and status information in ProjectWise, TariffShark, and other approved systems; reconcile discrepancies and support system testing or audits. EQR Administration Coordinate quarterly EQR data collection, validation, reporting, and filing support for Transmission. Maintain relevant EQR data and records, provide required reports to internal partners, investigate errors, and coordinate corrected filings when necessary. Maintain working knowledge of applicable EQR requirements and process changes, including Order No. 917. ProjectWise and Post-Execution Agreement Administration Create and maintain ProjectWise customer and project folders, document metadata, templates, workflows, and related contract records. After agreement execution and completion of the contract-document approval process, update applicable execution, commencement, review, extension, cost, facility, and project attributes; finalize folder and workflow status; and propagate project-level metadata to associated documents as appropriate. Perform data-quality reviews and audits, identify missing or inconsistent information, and work with TBR representatives to ensure official contract records are complete and stored in approved locations. Support records retention, billing-related records, asset and network-upgrade data, and other contract-administration information maintained by TBR. Contract Compliance and Recurring Administration Track requirements and key dates under existing transmission contracts and route proposed procedural changes to the appropriate task, requirement, or compliance owners. Support periodic contract reviews, including potential terminations, retention disposition, billable work, annual stakeholder contacts, interconnection-guideline reviews, and other recurring compliance items. Coordinate deposit refunds, study or cluster true-ups, invoicing support, and FERC interest calculations or confirmations, as assigned. Prepare and administer routine TBR documents such as delegations of authority, non-disclosure agreements, and master confidentiality agreements, consistent with approved templates and review requirements. Respond to inquiries from TBR representatives and internal partners regarding agreement records, filing status, EQR information, and historical or current contract information. Project Tracking and Process Improvement Maintain project trackers, reports, and dashboards in coordination with project managers and TBR representatives, including support for higher-volume agreement-routing activities. Maintain TBR procedures and support internal audits, records-management reviews, and compliance reviews. Identify practical improvements to SharePoint, Microsoft 365, contract administration system, records management system, digital-signature workflows, and other approved tools; participate in technology projects and user testing. Evaluate opportunities to streamline data entry, document retrieval, reporting, and recurring work, including responsible use of approved automation or AI capabilities. Minimum Requirements Bachelor's degree in business, accounting, computer or data management, or a related field preferred, or an equivalent combination of education and relevant experience. Two years of business, accounting, paralegal, database, records-management, regulatory, contract-administration, or similar experience required. Working proficiency with Microsoft Office and the ability to learn and effectively use contract, filing, and records-management systems. FERC, transmission, regulatory, contract, or records-management experience preferred. Strong attention to detail, organization, written communication, judgment, and ability to handle confidential information. Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together. Our Values Connected, Committed, Trustworthy, Safe Our Employee Commitments Work that makes a difference A team you can count of Opportunities to grow Rewards that help you thrive Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form . Non-Bargaining The anticipated starting base pay for this position is: $64,100.00 to $90,967.00 per year This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Flexible Spending Account, Health Care Flexible Spending Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part. In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information. Deadline to Apply: 11/29/26 EEO is the Law (PDF) Equal Opportunity Statement (PDF) Employee Rights (PDF) All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility. Accessibility Statement Xcel Energy endeavors to make and accessible to any and all users. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form . For any other application related questions, including application follow-ups or technical issues, please use our Recruiting Assistance, Electra, for assistance. Electra can be found in the lower right-hand corner of our Xcel Energy Careers site.
Job Description Senior PolyPaths Consultant & L3 Support Lead About the role Arrayo builds and embeds senior delivery teams inside the risk and technology functions of major financial institutions. We're hiring a Senior PolyPaths Consultant & L3 Support Lead to support a fixed income risk platform, with a particular focus on mortgage products. You'll combine deep PolyPaths expertise with ownership of production support and hands-on data engineering. The work spans daily risk runs, complex incident resolution, platform configuration, and the pipelines and automation that connect PolyPaths to the broader risk environment. This role calls for someone who can get productive quickly, take responsibility for critical production processes, and work confidently with Market Risk, Quant, Front Office and technology stakeholders. What you'll do Serve as the PolyPaths subject matter expert across configuration, scenario setup, batch processing, and integration with upstream and downstream systems. Support mortgage and securitized product analytics across agency MBS, CMOs, TBAs, non-agency RMBS, CMBS and ABS, including prepayment and default assumptions, OAS, duration, convexity and key rate sensitivities. Own L3 production support: investigate complex incidents, identify root causes, implement permanent fixes, and protect service levels for daily and intraday risk runs. Lead post-incident reviews, maintain runbooks, mentor L1/L2 support analysts, and participate in the on-call rotation. Write and optimize SQL to validate and reconcile trades, positions, market data and risk results. Develop and maintain ETL workflows using SSIS or equivalent tooling, and build Databricks pipelines and notebooks using PySpark and SQL. Use Python to automate batch processes, monitoring, data validation, reconciliation and exception reporting. Support PolyPaths upgrades and model assumption changes through regression testing, UAT and release planning, coordinating with the vendor on defects and enhancements. Document systems, processes and fixes to support audit and control requirements, and transfer knowledge to permanent teams. What we're looking for At least five years of hands-on PolyPaths experience across configuration, analytics, integration or production support. Strong fixed income risk knowledge, particularly mortgage products, prepayment modeling and OAS analytics. Proven experience providing or leading L3 support in financial services, including incident, problem and change management. Strong Python skills, with experience developing production-quality scripts for automation, data processing and validation. Advanced SQL skills, including complex queries, performance tuning and stored procedures. Hands-on experience with SSIS or another enterprise ETL platform, such as Informatica, Talend, Azure Data Factory or DataStage. Practical Databricks experience, including Spark, Delta Lake, notebooks and job orchestration. Working knowledge of market risk measures, including sensitivities, VaR, scenario and stress analysis, and P&L explain. Strong troubleshooting skills, clear communication, and the ability to work effectively under pressure around critical risk deadlines. Experience with other analytics platforms such as Bloomberg, Yield Book, Intex or Aladdin; workflow schedulers; CI/CD tooling; cloud platforms; or regulatory frameworks such as FRTB and CCAR/DFAST would be a plus. Why Arrayo You'll join a firm of senior practitioners working across risk, data and technology at leading financial institutions. This engagement offers direct ownership of a critical risk platform, close collaboration with business and technical teams, and the opportunity to improve both production reliability and the underlying data processes.
11/14/2026
Full time
Job Description Senior PolyPaths Consultant & L3 Support Lead About the role Arrayo builds and embeds senior delivery teams inside the risk and technology functions of major financial institutions. We're hiring a Senior PolyPaths Consultant & L3 Support Lead to support a fixed income risk platform, with a particular focus on mortgage products. You'll combine deep PolyPaths expertise with ownership of production support and hands-on data engineering. The work spans daily risk runs, complex incident resolution, platform configuration, and the pipelines and automation that connect PolyPaths to the broader risk environment. This role calls for someone who can get productive quickly, take responsibility for critical production processes, and work confidently with Market Risk, Quant, Front Office and technology stakeholders. What you'll do Serve as the PolyPaths subject matter expert across configuration, scenario setup, batch processing, and integration with upstream and downstream systems. Support mortgage and securitized product analytics across agency MBS, CMOs, TBAs, non-agency RMBS, CMBS and ABS, including prepayment and default assumptions, OAS, duration, convexity and key rate sensitivities. Own L3 production support: investigate complex incidents, identify root causes, implement permanent fixes, and protect service levels for daily and intraday risk runs. Lead post-incident reviews, maintain runbooks, mentor L1/L2 support analysts, and participate in the on-call rotation. Write and optimize SQL to validate and reconcile trades, positions, market data and risk results. Develop and maintain ETL workflows using SSIS or equivalent tooling, and build Databricks pipelines and notebooks using PySpark and SQL. Use Python to automate batch processes, monitoring, data validation, reconciliation and exception reporting. Support PolyPaths upgrades and model assumption changes through regression testing, UAT and release planning, coordinating with the vendor on defects and enhancements. Document systems, processes and fixes to support audit and control requirements, and transfer knowledge to permanent teams. What we're looking for At least five years of hands-on PolyPaths experience across configuration, analytics, integration or production support. Strong fixed income risk knowledge, particularly mortgage products, prepayment modeling and OAS analytics. Proven experience providing or leading L3 support in financial services, including incident, problem and change management. Strong Python skills, with experience developing production-quality scripts for automation, data processing and validation. Advanced SQL skills, including complex queries, performance tuning and stored procedures. Hands-on experience with SSIS or another enterprise ETL platform, such as Informatica, Talend, Azure Data Factory or DataStage. Practical Databricks experience, including Spark, Delta Lake, notebooks and job orchestration. Working knowledge of market risk measures, including sensitivities, VaR, scenario and stress analysis, and P&L explain. Strong troubleshooting skills, clear communication, and the ability to work effectively under pressure around critical risk deadlines. Experience with other analytics platforms such as Bloomberg, Yield Book, Intex or Aladdin; workflow schedulers; CI/CD tooling; cloud platforms; or regulatory frameworks such as FRTB and CCAR/DFAST would be a plus. Why Arrayo You'll join a firm of senior practitioners working across risk, data and technology at leading financial institutions. This engagement offers direct ownership of a critical risk platform, close collaboration with business and technical teams, and the opportunity to improve both production reliability and the underlying data processes.
Job Description Role Overview The Support Center Analyst owns first-line support for attorneys, professionals, and corporate users, resolving hardware, software, application, account, and connectivity issues through phone, email, and remote support channels. This role combines technical troubleshooting, service management, user administration, documentation, and cross-functional collaboration while delivering responsive, high-quality support in a fast-paced environment. Key Responsibilities Provide Tier 1 help desk and service desk support through phone, email, chat, and remote support tools. Troubleshoot and resolve Windows 11 Enterprise, Microsoft 365, desktop hardware, software applications, printing, and connectivity issues. Log, categorize, prioritize, document, and manage incidents and service requests in ServiceNow or a similar IT service management platform, targeting resolution within 15 minutes when possible. Support user onboarding, offboarding, account transfers, access changes, and employee lifecycle activities. Administer user accounts, groups, permissions, and password-related requests using Active Directory, Azure Active Directory, Microsoft Entra ID, and Active Directory Users and Computers (ADUC). Assist with Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM), multi-factor authentication (MFA), and mobile device administration. Troubleshoot remote access and connectivity issues involving virtual private networks (VPN), Remote Desktop Protocol (RDP), Azure Virtual Desktop (AVD), wireless networks, and mobile devices. Manage Microsoft Exchange distribution lists and provide assistance with email administration. Support email security and spam management using Mimecast. Monitor cybersecurity alerts through enterprise security monitoring and event management tools. Maintain accurate ticket notes, technical procedures, troubleshooting guides, and knowledge base articles. Collaborate with Tier 2 and Tier 3 support teams, system administrators, cybersecurity teams, and other IT groups to resolve escalated issues. Participate in infrastructure testing, quality assurance, technology projects, service improvements, and support process optimization. Assist with technical reporting, system notifications, planned maintenance communications, and service updates. Participate in a rotating after-hours and weekend on-call schedule. Core Qualifications & Requirements High school diploma or GED required. Experience providing Tier 1 help desk, service desk, desktop support, or end-user technical support in a professional or enterprise environment. Strong working knowledge of Windows 11 Enterprise and Microsoft 365 applications. Experience using ServiceNow or a comparable IT ticketing, incident management, or service management system. Familiarity with Active Directory, Microsoft Entra ID, Azure AD, MFA, Intune, and user account administration. Knowledge of remote access and connectivity technologies, including VPN, RDP, AVD, wireless networking, and mobile devices. Strong troubleshooting, analytical, and problem-solving skills with the ability to independently resolve common technical issues. Excellent customer service and communication skills, including the ability to explain technical concepts to non-technical users. Strong organizational skills with the ability to manage multiple incidents and service requests in a high-volume, fast-paced environment. Ability to collaborate effectively with IT teams and escalate complex issues appropriately. Flexibility to participate in rotating after-hours and weekend on-call coverage. Nice-to-Have Qualifications Associate's degree in Computer Information Systems, Computer Science, or a related discipline. Relevant IT certifications. Experience supporting attorneys, executives, or professional users in a law firm or professional services environment. Experience with PowerShell scripting, automation, or basic systems administration. Familiarity with legal applications and document management systems. Experience with Microsoft Exchange administration and distribution lists. Knowledge of Mimecast, LogRhythm, or similar email security, cybersecurity monitoring, and event management platforms. Exposure to MECM, Microsoft Intune, and enterprise endpoint management. Experience supporting users across multiple offices, geographic regions, or time zones. Core Technical Skills Operating Systems: Windows 11 Enterprise, desktop troubleshooting Productivity & Collaboration: Microsoft 365, Microsoft Exchange, email administration Identity & Access: Active Directory, ADUC, Azure AD, Microsoft Entra ID, user accounts, permissions, MFA Endpoint & Device Management: Microsoft Intune, MECM, mobile device administration Remote Connectivity: VPN, RDP, Azure Virtual Desktop (AVD), wireless networking IT Service Management: ServiceNow, ITSM, incident management, service requests, ticket documentation Security & Monitoring: Mimecast, LogRhythm, email security, spam management, cybersecurity alerts Scripting & Administration: PowerShell, basic systems administration, knowledge base documentation Career Impact Build broad enterprise IT expertise while supporting a sophisticated professional services environment and gaining hands-on exposure to Microsoft technologies, cybersecurity, endpoint management, and advanced technical support teams.
11/14/2026
Full time
Job Description Role Overview The Support Center Analyst owns first-line support for attorneys, professionals, and corporate users, resolving hardware, software, application, account, and connectivity issues through phone, email, and remote support channels. This role combines technical troubleshooting, service management, user administration, documentation, and cross-functional collaboration while delivering responsive, high-quality support in a fast-paced environment. Key Responsibilities Provide Tier 1 help desk and service desk support through phone, email, chat, and remote support tools. Troubleshoot and resolve Windows 11 Enterprise, Microsoft 365, desktop hardware, software applications, printing, and connectivity issues. Log, categorize, prioritize, document, and manage incidents and service requests in ServiceNow or a similar IT service management platform, targeting resolution within 15 minutes when possible. Support user onboarding, offboarding, account transfers, access changes, and employee lifecycle activities. Administer user accounts, groups, permissions, and password-related requests using Active Directory, Azure Active Directory, Microsoft Entra ID, and Active Directory Users and Computers (ADUC). Assist with Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM), multi-factor authentication (MFA), and mobile device administration. Troubleshoot remote access and connectivity issues involving virtual private networks (VPN), Remote Desktop Protocol (RDP), Azure Virtual Desktop (AVD), wireless networks, and mobile devices. Manage Microsoft Exchange distribution lists and provide assistance with email administration. Support email security and spam management using Mimecast. Monitor cybersecurity alerts through enterprise security monitoring and event management tools. Maintain accurate ticket notes, technical procedures, troubleshooting guides, and knowledge base articles. Collaborate with Tier 2 and Tier 3 support teams, system administrators, cybersecurity teams, and other IT groups to resolve escalated issues. Participate in infrastructure testing, quality assurance, technology projects, service improvements, and support process optimization. Assist with technical reporting, system notifications, planned maintenance communications, and service updates. Participate in a rotating after-hours and weekend on-call schedule. Core Qualifications & Requirements High school diploma or GED required. Experience providing Tier 1 help desk, service desk, desktop support, or end-user technical support in a professional or enterprise environment. Strong working knowledge of Windows 11 Enterprise and Microsoft 365 applications. Experience using ServiceNow or a comparable IT ticketing, incident management, or service management system. Familiarity with Active Directory, Microsoft Entra ID, Azure AD, MFA, Intune, and user account administration. Knowledge of remote access and connectivity technologies, including VPN, RDP, AVD, wireless networking, and mobile devices. Strong troubleshooting, analytical, and problem-solving skills with the ability to independently resolve common technical issues. Excellent customer service and communication skills, including the ability to explain technical concepts to non-technical users. Strong organizational skills with the ability to manage multiple incidents and service requests in a high-volume, fast-paced environment. Ability to collaborate effectively with IT teams and escalate complex issues appropriately. Flexibility to participate in rotating after-hours and weekend on-call coverage. Nice-to-Have Qualifications Associate's degree in Computer Information Systems, Computer Science, or a related discipline. Relevant IT certifications. Experience supporting attorneys, executives, or professional users in a law firm or professional services environment. Experience with PowerShell scripting, automation, or basic systems administration. Familiarity with legal applications and document management systems. Experience with Microsoft Exchange administration and distribution lists. Knowledge of Mimecast, LogRhythm, or similar email security, cybersecurity monitoring, and event management platforms. Exposure to MECM, Microsoft Intune, and enterprise endpoint management. Experience supporting users across multiple offices, geographic regions, or time zones. Core Technical Skills Operating Systems: Windows 11 Enterprise, desktop troubleshooting Productivity & Collaboration: Microsoft 365, Microsoft Exchange, email administration Identity & Access: Active Directory, ADUC, Azure AD, Microsoft Entra ID, user accounts, permissions, MFA Endpoint & Device Management: Microsoft Intune, MECM, mobile device administration Remote Connectivity: VPN, RDP, Azure Virtual Desktop (AVD), wireless networking IT Service Management: ServiceNow, ITSM, incident management, service requests, ticket documentation Security & Monitoring: Mimecast, LogRhythm, email security, spam management, cybersecurity alerts Scripting & Administration: PowerShell, basic systems administration, knowledge base documentation Career Impact Build broad enterprise IT expertise while supporting a sophisticated professional services environment and gaining hands-on exposure to Microsoft technologies, cybersecurity, endpoint management, and advanced technical support teams.
This job is with Invesco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Invesco As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? Our people are at the ver y core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: Flexible paid time off Hybrid work schedule 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution Health & wellbeing benefits Parental Leave benefits Employee stock purchase plan Job Description About the Team: The North America Client Transactions & Data team is to streamline access to Client Information. We provide predictable data that enables our partners to respond more nimbly and rapidly to our changing business environment. By centralizing and delivery of our client data as a product, we provide transparent roadmaps while using a standardized, consistent & predictable in engineering practices. About the Role: You will be responsible for supporting advanced analytics initiatives and data integration. Interact with Business Owners, Product Owners, Business Data Analysts, and Application Developers, to design, build and manage large-scale batch and real-time data pipelines utilizing various data analytic frameworks. The position requires a strong technical hands-on-skilled engineer. A successful candidate must demonstrate strong analytical, design, programing, and debugging skills in a large-scale analytics solutions. Responsibilities of the Role: Managing application and data integration platforms using AWS Cloud Components Building robust data pipeline using modern data engineering practice in a Cloud architecture Understand the business and enable the full life cycle of development/ reporting/ integration projects: planning, design, develop, testing and rollout that confirms to Agile Standards Responsible for Data availability /enablement for business reporting and analytics within the SLA Create and manage data, applications and technology architecture documentation and design artifacts Help maintain the code and capability environment required to evolve data-driven, analytical capabilities with the end goal of understanding customer behavior and competitive dynamics Strong experience with writing complex programs, implementing architectures, and enabling automation in these environments Communicate with various business areas, partner on the formulation of technical requirements for data ingestion, verification, scheduling, etc. Requirements of the Role: 5-7 years of experience in data modeling, data warehousing, and big data architectures 5-7 years of experience of Amazon cloud (AWS)- S3, RDS, Lambda, Glue, SNS, Terraform etc. 5-7 years of experience in building data pipelines in tools using Apache Airflow, Airbyte Good understanding of ETL/ELT experience and good knowledge of SQL and query optimization techniques (ie DBT) 3-5 years of experience with Snowflake, with Cortex AI and LLM prompt engineering a nice to have Strong experience with databases such as Snowflake Postgres, Aurora, Athena Strong programming experience with Python, Linux/bash scripting, Ansible Experience using GitHub, Bit Bucket, or other code repository solution Understanding and knowledge of Automated code Deployments CI/CD BS in Computer Science, Applied Mathematics, Physics, Statistics or area of study related to data sciences and data mining or relevant experience Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
11/14/2026
Full time
This job is with Invesco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Invesco As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? Our people are at the ver y core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: Flexible paid time off Hybrid work schedule 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution Health & wellbeing benefits Parental Leave benefits Employee stock purchase plan Job Description About the Team: The North America Client Transactions & Data team is to streamline access to Client Information. We provide predictable data that enables our partners to respond more nimbly and rapidly to our changing business environment. By centralizing and delivery of our client data as a product, we provide transparent roadmaps while using a standardized, consistent & predictable in engineering practices. About the Role: You will be responsible for supporting advanced analytics initiatives and data integration. Interact with Business Owners, Product Owners, Business Data Analysts, and Application Developers, to design, build and manage large-scale batch and real-time data pipelines utilizing various data analytic frameworks. The position requires a strong technical hands-on-skilled engineer. A successful candidate must demonstrate strong analytical, design, programing, and debugging skills in a large-scale analytics solutions. Responsibilities of the Role: Managing application and data integration platforms using AWS Cloud Components Building robust data pipeline using modern data engineering practice in a Cloud architecture Understand the business and enable the full life cycle of development/ reporting/ integration projects: planning, design, develop, testing and rollout that confirms to Agile Standards Responsible for Data availability /enablement for business reporting and analytics within the SLA Create and manage data, applications and technology architecture documentation and design artifacts Help maintain the code and capability environment required to evolve data-driven, analytical capabilities with the end goal of understanding customer behavior and competitive dynamics Strong experience with writing complex programs, implementing architectures, and enabling automation in these environments Communicate with various business areas, partner on the formulation of technical requirements for data ingestion, verification, scheduling, etc. Requirements of the Role: 5-7 years of experience in data modeling, data warehousing, and big data architectures 5-7 years of experience of Amazon cloud (AWS)- S3, RDS, Lambda, Glue, SNS, Terraform etc. 5-7 years of experience in building data pipelines in tools using Apache Airflow, Airbyte Good understanding of ETL/ELT experience and good knowledge of SQL and query optimization techniques (ie DBT) 3-5 years of experience with Snowflake, with Cortex AI and LLM prompt engineering a nice to have Strong experience with databases such as Snowflake Postgres, Aurora, Athena Strong programming experience with Python, Linux/bash scripting, Ansible Experience using GitHub, Bit Bucket, or other code repository solution Understanding and knowledge of Automated code Deployments CI/CD BS in Computer Science, Applied Mathematics, Physics, Statistics or area of study related to data sciences and data mining or relevant experience Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
Description: All applicants must be located in, or willing to commute to Dayton, OH. Relocation is not available. This is not a remote position. At FC Industries, we believe that your success is our success. Since our founding in 1972, we've grown from a small family business into a thriving manufacturing organization with more than 390,000 square feet of space. Now in our second generation of family ownership and leadership, we continue to invest in our people, our facilities, and the technology that drives us forward. We're continuing to invest in advanced manufacturing equipment, automation, and new technology to support our growth. That means our business systems are more important than ever. We're looking for a Senior IT Systems Developer who can help us connect our technology, improve how we work, and build solutions that support the future of our entire organization. About the Role: FC Industries is seeking a Senior Epicor Kinetic Developer to serve as our internal technical expert for Epicor. This hands-on role develops custom applications, extends business logic, builds integrations, and resolves complex issues within our Epicor Kinetic environment. You will work with IT leadership and business teams to translate operational needs into reliable, maintainable ERP solutions. You should understand how Epicor works beneath the screen: its data relationships, business objects, transaction flow, and customization tools. One day you may build a custom application in Epicor; another, you may investigate a system issue or help our Data Analyst develop a Power BI report by identifying the right data and explaining the business logic behind it. Benefits of being a Senior Epicor Kinetic Developer: Medical, Dental, Vision Insurance HSA with Company Seed Money Life insurance and disability plans Immediate holiday pay Paid Time Off 401k retirement savings with company match Pay for school with 100% tuition reimbursement (books included!) On-site café/convenience store Weekly paychecks Free on-site wellness coaching and YMCA discount Corporate partner discounts through Verizon, Chrysler, GM, and Working Advantage Fun perks such as gift cards, 50/50 drawings, picnics, holiday parties, employee appreciation days and more! Essential Functions: Serve as the primary technical resource for Epicor Kinetic architecture, data structures, business objects, and customization tools. Design, build, test, deploy, and maintain custom Epicor applications, screens, and dashboards using Kinetic Application Studio. Develop Business Process Management (BPM) directives and Epicor Functions to automate workflows, validate transactions, and implement reusable business logic. Build, optimize, and document Business Activity Queries (BAQs), calculated fields, and user-defined data structures to support business requirements. Design and support integrations between Epicor and other business or manufacturing systems using REST APIs, business objects, and approved integration tools. Partner with the Data Analyst on Power BI reporting. Identify source data, explain table relationships and transaction logic, build reliable datasets, and validate results against Epicor transactions. Assist with report development, data modeling, and data quality or refresh issues as needed. Diagnose complex application, workflow, integration, performance, and data issues; determine root causes and coordinate resolution with Epicor support and external vendors. Gather requirements from business teams, evaluate standard Epicor functionality, and recommend appropriate configurations, customizations, or integrations. Support Epicor implementations, migrations, upgrades, and release validation, including regression testing of customizations, integrations, and reporting dependencies. Document solution designs, code, dependencies, and test results. Maintain version control and controlled deployments between development, test, and production environments. Apply appropriate permissions, secure API access, and supported development methods that protect data integrity and maintainability in a cloud-hosted ERP environment. Share Epicor technical knowledge with IT and business teams to strengthen internal capability and ongoing support. Requirements: Required Qualifications: 7+ years of ERP or enterprise application development experience, including substantial hands-on Epicor ERP development and recent production experience with Epicor Kinetic. U.S. Citizenship Required: Due to FC Industries' work supporting Department of Defense (DoD) programs and applicable regulatory compliance requirements, applicants must be U.S. citizens Proven ability to independently deliver Epicor solutions using Application Studio, BPMs, BAQs, and Epicor Functions. Strong understanding of the Epicor data model, business objects, table relationships, and transaction flow. C# development experience for Epicor business logic or integrations, with working knowledge of .NET. Working knowledge of relational databases and SQL query logic, with experience retrieving and validating Epicor data through BAQs, APIs, and approved data access methods. Experience with REST APIs, JSON, web services, authentication, and system integration patterns. Strong problem-solving and communication skills, with the ability to manage priorities, document work, and collaborate with technical and nontechnical colleagues. Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field, or an equivalent combination of education and relevant experience. Preferred Qualifications: Manufacturing industry experience, including Epicor workflows for orders, jobs, purchasing, inventory, and financial transactions. Experience with cloud-hosted Epicor environments, upgrades, and implementations across multiple companies or sites. Microsoft Power BI experience, including data modeling, Power Query, or DAX; experience with Epicor reporting tools such as SQL Server Reporting Services (SSRS). Experience using Microsoft Power Apps and Power Automate to extend or integrate with Epicor. PIf441bd0e86e8-0750
11/13/2026
Full time
Description: All applicants must be located in, or willing to commute to Dayton, OH. Relocation is not available. This is not a remote position. At FC Industries, we believe that your success is our success. Since our founding in 1972, we've grown from a small family business into a thriving manufacturing organization with more than 390,000 square feet of space. Now in our second generation of family ownership and leadership, we continue to invest in our people, our facilities, and the technology that drives us forward. We're continuing to invest in advanced manufacturing equipment, automation, and new technology to support our growth. That means our business systems are more important than ever. We're looking for a Senior IT Systems Developer who can help us connect our technology, improve how we work, and build solutions that support the future of our entire organization. About the Role: FC Industries is seeking a Senior Epicor Kinetic Developer to serve as our internal technical expert for Epicor. This hands-on role develops custom applications, extends business logic, builds integrations, and resolves complex issues within our Epicor Kinetic environment. You will work with IT leadership and business teams to translate operational needs into reliable, maintainable ERP solutions. You should understand how Epicor works beneath the screen: its data relationships, business objects, transaction flow, and customization tools. One day you may build a custom application in Epicor; another, you may investigate a system issue or help our Data Analyst develop a Power BI report by identifying the right data and explaining the business logic behind it. Benefits of being a Senior Epicor Kinetic Developer: Medical, Dental, Vision Insurance HSA with Company Seed Money Life insurance and disability plans Immediate holiday pay Paid Time Off 401k retirement savings with company match Pay for school with 100% tuition reimbursement (books included!) On-site café/convenience store Weekly paychecks Free on-site wellness coaching and YMCA discount Corporate partner discounts through Verizon, Chrysler, GM, and Working Advantage Fun perks such as gift cards, 50/50 drawings, picnics, holiday parties, employee appreciation days and more! Essential Functions: Serve as the primary technical resource for Epicor Kinetic architecture, data structures, business objects, and customization tools. Design, build, test, deploy, and maintain custom Epicor applications, screens, and dashboards using Kinetic Application Studio. Develop Business Process Management (BPM) directives and Epicor Functions to automate workflows, validate transactions, and implement reusable business logic. Build, optimize, and document Business Activity Queries (BAQs), calculated fields, and user-defined data structures to support business requirements. Design and support integrations between Epicor and other business or manufacturing systems using REST APIs, business objects, and approved integration tools. Partner with the Data Analyst on Power BI reporting. Identify source data, explain table relationships and transaction logic, build reliable datasets, and validate results against Epicor transactions. Assist with report development, data modeling, and data quality or refresh issues as needed. Diagnose complex application, workflow, integration, performance, and data issues; determine root causes and coordinate resolution with Epicor support and external vendors. Gather requirements from business teams, evaluate standard Epicor functionality, and recommend appropriate configurations, customizations, or integrations. Support Epicor implementations, migrations, upgrades, and release validation, including regression testing of customizations, integrations, and reporting dependencies. Document solution designs, code, dependencies, and test results. Maintain version control and controlled deployments between development, test, and production environments. Apply appropriate permissions, secure API access, and supported development methods that protect data integrity and maintainability in a cloud-hosted ERP environment. Share Epicor technical knowledge with IT and business teams to strengthen internal capability and ongoing support. Requirements: Required Qualifications: 7+ years of ERP or enterprise application development experience, including substantial hands-on Epicor ERP development and recent production experience with Epicor Kinetic. U.S. Citizenship Required: Due to FC Industries' work supporting Department of Defense (DoD) programs and applicable regulatory compliance requirements, applicants must be U.S. citizens Proven ability to independently deliver Epicor solutions using Application Studio, BPMs, BAQs, and Epicor Functions. Strong understanding of the Epicor data model, business objects, table relationships, and transaction flow. C# development experience for Epicor business logic or integrations, with working knowledge of .NET. Working knowledge of relational databases and SQL query logic, with experience retrieving and validating Epicor data through BAQs, APIs, and approved data access methods. Experience with REST APIs, JSON, web services, authentication, and system integration patterns. Strong problem-solving and communication skills, with the ability to manage priorities, document work, and collaborate with technical and nontechnical colleagues. Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field, or an equivalent combination of education and relevant experience. Preferred Qualifications: Manufacturing industry experience, including Epicor workflows for orders, jobs, purchasing, inventory, and financial transactions. Experience with cloud-hosted Epicor environments, upgrades, and implementations across multiple companies or sites. Microsoft Power BI experience, including data modeling, Power Query, or DAX; experience with Epicor reporting tools such as SQL Server Reporting Services (SSRS). Experience using Microsoft Power Apps and Power Automate to extend or integrate with Epicor. PIf441bd0e86e8-0750
DTS is looking for Business Analyst (Procurement / Vendor Management) for our client position based in Detroit, MI Description: Engagement Description - Support the Vendor Management (VM) team as Enterprise Procurement progresses from 2026 capability building into the 2027 Procurement Transformation roadmap. The contractor will help convert current-state VM processes, data, controls, reporting, automation, and AI-enabled use cases into documented requirements and implementation-ready artifacts for the future operating model. Act as a hands-on bridge across Vendor Management, Procurement business stakeholders, analytics, technology, and change activities. The resource should move between business analysis, process redesign, data/reporting, UAT, documentation, training, and practical AI/automation use cases rather than operate as a narrowly focused developer. Expected work includes current/future-state process mapping; requirements and user stories; gap/root-cause analysis; control and risk documentation; data/KPI analysis; Power BI/Excel reporting; system/workflow requirements; test scenarios/UAT coordination; SOPs/job aids; training/knowledge transfer; and evaluation of responsible AI or automation opportunities. Success is defined by high-quality, reusable artifacts that accelerate transformation while preserving controls, data quality, stakeholder alignment, and knowledge transfer to the internal VM team. Top 3 Required Skills/Experience - • 5+ years of business/systems analysis or process transformation experience, including requirements gathering, current/future-state process mapping, root-cause analysis, process redesign, technical documentation, UAT, and cross-functional implementation support for complex business processes. • 3+ years of procurement, vendor/supplier management, source-to-pay, contract lifecycle, or adjacent supply-chain experience. Strong preference for hands-on Oracle Cloud Procurement and/or CLM/vendor management platform experience and ability to translate VM needs into system and data requirements. • Demonstrated analytics and AI-enabled process improvement capability: advanced Excel plus Power BI or Tableau, KPI/reporting analysis, and practical use of enterprise generative AI tools such as Microsoft Copilot, ChatGPT, Claude, or Gemini with appropriate human review and data/privacy controls. Required Skills/Experience - The rest of the required skills/experience. Include: • Facilitate stakeholder interviews/workshops and convert needs into functional requirements, process maps, acceptance criteria, decision logs, RACI inputs, and implementation documentation. • Support technology/transformation initiatives through design, integration/deployment readiness, testing, defect triage, UAT, change management, and post-implementation knowledge transfer. • Strong process optimization skills: root-cause analysis, control-point identification, exception/handoff analysis, and measurable improvement recommendations. • Working knowledge of supplier lifecycle activities including onboarding, risk/compliance, contract administration, supplier performance, data maintenance, monitoring, and issue resolution. • Oracle Cloud or comparable enterprise procurement/ERP experience; understand dependencies across procurement, contracts, master data, requisition-to-pay, and reporting. • Contract lifecycle management concepts/tools; document business rules, metadata, workflow requirements, alerts, approvals, and reporting needs. • Advanced Excel and working proficiency in Power BI or Tableau; profile data, analyze trends, validate data quality, develop/refine KPIs, and translate analysis into recommendations. • Practical generative AI and AI-enabled workflow experience, including validation, human-in-the-loop review, confidentiality, privacy, and responsible-use considerations. • Assess risk and controls in redesigned/automated processes, including data privacy, cybersecurity, auditability, segregation of duties, and approval controls. • Excellent written/verbal communication; produce executive summaries plus detailed SOPs, requirements, test scripts, job aids, and training materials. • Work independently in ambiguity, manage multiple priorities, surface risks early, and collaborate with business SMEs, technology teams, suppliers, and leaders. • Working understanding of cloud/SaaS concepts and integrations; deep cloud engineering expertise is not required. Preferred Skills/Experience - Optional but preferred skills/experience. Include: • Healthcare payer, health insurance, or another highly regulated industry. • AI/ML or generative-AI implementation in procurement, operations, contracting, supplier management, analytics, or knowledge management. • Microsoft Power Platform (Power Automate/Power Apps) and/or UiPath/RPA. • Modern procurement platforms such as Zip, Ironclad, Beeline, or comparable intake/orchestration, CLM, and contingent-labor solutions. • Supplier-performance, operational KPI, procurement, contract, or risk dashboards in Power BI. • Lean, Six Sigma, BPMN, SIPOC, Agile, Prosci/ADKAR, or equivalent process/change experience. • Procurement master data, supplier analytics, contract analytics, data governance, and data-quality controls. • Training development, working-session facilitation, and knowledge transfer to business users.
11/13/2026
Full time
DTS is looking for Business Analyst (Procurement / Vendor Management) for our client position based in Detroit, MI Description: Engagement Description - Support the Vendor Management (VM) team as Enterprise Procurement progresses from 2026 capability building into the 2027 Procurement Transformation roadmap. The contractor will help convert current-state VM processes, data, controls, reporting, automation, and AI-enabled use cases into documented requirements and implementation-ready artifacts for the future operating model. Act as a hands-on bridge across Vendor Management, Procurement business stakeholders, analytics, technology, and change activities. The resource should move between business analysis, process redesign, data/reporting, UAT, documentation, training, and practical AI/automation use cases rather than operate as a narrowly focused developer. Expected work includes current/future-state process mapping; requirements and user stories; gap/root-cause analysis; control and risk documentation; data/KPI analysis; Power BI/Excel reporting; system/workflow requirements; test scenarios/UAT coordination; SOPs/job aids; training/knowledge transfer; and evaluation of responsible AI or automation opportunities. Success is defined by high-quality, reusable artifacts that accelerate transformation while preserving controls, data quality, stakeholder alignment, and knowledge transfer to the internal VM team. Top 3 Required Skills/Experience - • 5+ years of business/systems analysis or process transformation experience, including requirements gathering, current/future-state process mapping, root-cause analysis, process redesign, technical documentation, UAT, and cross-functional implementation support for complex business processes. • 3+ years of procurement, vendor/supplier management, source-to-pay, contract lifecycle, or adjacent supply-chain experience. Strong preference for hands-on Oracle Cloud Procurement and/or CLM/vendor management platform experience and ability to translate VM needs into system and data requirements. • Demonstrated analytics and AI-enabled process improvement capability: advanced Excel plus Power BI or Tableau, KPI/reporting analysis, and practical use of enterprise generative AI tools such as Microsoft Copilot, ChatGPT, Claude, or Gemini with appropriate human review and data/privacy controls. Required Skills/Experience - The rest of the required skills/experience. Include: • Facilitate stakeholder interviews/workshops and convert needs into functional requirements, process maps, acceptance criteria, decision logs, RACI inputs, and implementation documentation. • Support technology/transformation initiatives through design, integration/deployment readiness, testing, defect triage, UAT, change management, and post-implementation knowledge transfer. • Strong process optimization skills: root-cause analysis, control-point identification, exception/handoff analysis, and measurable improvement recommendations. • Working knowledge of supplier lifecycle activities including onboarding, risk/compliance, contract administration, supplier performance, data maintenance, monitoring, and issue resolution. • Oracle Cloud or comparable enterprise procurement/ERP experience; understand dependencies across procurement, contracts, master data, requisition-to-pay, and reporting. • Contract lifecycle management concepts/tools; document business rules, metadata, workflow requirements, alerts, approvals, and reporting needs. • Advanced Excel and working proficiency in Power BI or Tableau; profile data, analyze trends, validate data quality, develop/refine KPIs, and translate analysis into recommendations. • Practical generative AI and AI-enabled workflow experience, including validation, human-in-the-loop review, confidentiality, privacy, and responsible-use considerations. • Assess risk and controls in redesigned/automated processes, including data privacy, cybersecurity, auditability, segregation of duties, and approval controls. • Excellent written/verbal communication; produce executive summaries plus detailed SOPs, requirements, test scripts, job aids, and training materials. • Work independently in ambiguity, manage multiple priorities, surface risks early, and collaborate with business SMEs, technology teams, suppliers, and leaders. • Working understanding of cloud/SaaS concepts and integrations; deep cloud engineering expertise is not required. Preferred Skills/Experience - Optional but preferred skills/experience. Include: • Healthcare payer, health insurance, or another highly regulated industry. • AI/ML or generative-AI implementation in procurement, operations, contracting, supplier management, analytics, or knowledge management. • Microsoft Power Platform (Power Automate/Power Apps) and/or UiPath/RPA. • Modern procurement platforms such as Zip, Ironclad, Beeline, or comparable intake/orchestration, CLM, and contingent-labor solutions. • Supplier-performance, operational KPI, procurement, contract, or risk dashboards in Power BI. • Lean, Six Sigma, BPMN, SIPOC, Agile, Prosci/ADKAR, or equivalent process/change experience. • Procurement master data, supplier analytics, contract analytics, data governance, and data-quality controls. • Training development, working-session facilitation, and knowledge transfer to business users.
Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $47.00hr - $52.00hr Job Overview: The Automation Analyst is responsible for supporting the end-to-end lifecycle of enterprise automation initiatives as a subject matter expert for the automation solution, from initial project intake and business process Client through requirements definition, development coordination, testing, implementation, and operational handoff. The Automation Analyst is responsible for understanding business processes and objectives, translating stakeholder needs into clear and actionable requirements, identifying process and data dependencies, and ensuring development teams have the information necessary to design and deliver effective automation solutions. The role also serves as the primary liaison between business stakeholders, automation development teams, technical teams, project leadership, and support organizations by becoming a subject matter expert of the automation's capabilities and value to the business. The Automation Analyst will manage multiple automation initiatives concurrently and is expected to proactively drive requirements, stakeholder decisions, documentation, testing readiness, and delivery dependencies rather than functioning solely as a documentation resource. The successful candidate will demonstrate strong business analysis, process improvement, stakeholder management, facilitation, data analysis, testing, and delivery coordination capabilities. Automation Intake & Opportunity Assessment: Coordinate intake of new automation opportunities with business and technology stakeholders. Facilitate Client sessions to understand the business problem, current process, expected outcomes, scope, stakeholders, and dependencies. Evaluate business processes to determine automation readiness and identify process gaps requiring clarification or redesign. Document current-state and future-state processes, including but not limited to workflow diagrams, data flow diagrams, and step-by-step procedure documentation. Identify process volumes, transaction characteristics, exception scenarios, manual effort, error rates, and other information required to support automation evaluation. Assist with quantifying expected automation benefits, including efficiency, capacity, quality, accuracy, risk reduction, and other measurable business outcomes. Identify systems, applications, data sources, interfaces, access requirements, and technology dependencies during intake. Identify assumptions, constraints, risks, and unresolved questions early in the lifecycle. Support estimation activities by ensuring technical teams receive complete business and process information. Requirements Gathering & Process Documentation: Lead requirements elicitation sessions with business stakeholders, subject matter experts, developers, architects, and other technical teams. Elicit, analyze, document, and validate business, user, functional, and non-functional requirements. Develop detailed Process Definition Documents (PDDs) and other required business/process documentation. Document current-state and future-state workflows, business rules, decision points, process exceptions, data inputs and outputs, system interactions, user roles, volumes and frequency, dependencies, error and exception handling, and acceptance criteria. Develop process maps, workflow diagrams, use cases, user stories, and supporting documentation as appropriate. Establish and enforce traceability between business requirements, solution functionality, testing, and acceptance criteria. Obtain and document stakeholder validation and approval of requirements before development proceeds. Maintain requirements and process documentation as scope or business processes change. Stakeholder Management & Facilitation: Serve as a primary point of coordination between business stakeholders and automation delivery teams. Establish productive working relationships with business, operational, technical, and project stakeholders. Facilitate requirements workshops, process walkthroughs, solution reviews, testing discussions, and stakeholder decision sessions. Proactively follow up on open requirements, decisions, dependencies, and action items via messaging and meetings. Communicate project status, requirements gaps, risks, dependencies, and decisions clearly to stakeholders. Manage stakeholder expectations regarding scope, requirements, timelines, and delivery dependencies. Identify conflicting stakeholder requirements and facilitate resolution. Escalate unresolved decisions or dependencies that could affect delivery commitments. Ensure appropriate stakeholders remain engaged throughout the automation lifecycle. Development Team Coordination: Serve as the functional bridge between business stakeholders and automation developers. Conduct requirements and process walkthroughs with development teams. Lead backlog refinement sessions with developers to ensure they have sufficient business context and detailed requirements before development begins. Respond to functional questions and coordinate business clarification during development. Work with developers and solution architects to identify requirement gaps, technical constraints, and solution dependencies. Coordinate stakeholder decisions when technical findings require changes to requirements or process design. Participate in sprint planning, solution design sessions, and other delivery activities as required. Identify and communicate scope changes that could affect estimates, timelines, resources, or solution design using a standardized change management template. QA Testing & Business Validation: Review QA test scenarios to ensure alignment to approved requirements and acceptance criteria, including but not limited to business rules, exceptions, negative scenarios, and critical edge cases. Review QA execution results, including defects for accuracy against the requirements. Support development and QA teams with functional validation during system and integration testing. Coordinate User Acceptance Testing (UAT) with business stakeholders. Ensure appropriate test data, environments, access, and stakeholder participation are available for testing. Track defects, questions from QA testers, and required requirements corrections through resolution. Coordinate business approval/sign-off prior to production implementation. Document and publish evidence of testing and business acceptance to technical and business stakeholders. Implementation & Operational Handoff: Support implementation planning and production-readiness activities. Ensure requirements, testing, stakeholder approvals, and documentation are complete before implementation. Develop or coordinate operational documentation required for production support. Facilitate knowledge-transfer sessions with operational/support teams. Ensure operations support teams understand automation purpose and business process, expected processing, business and system dependencies, common exceptions, escalation paths, business contacts, and known limitations. Support post-production validation and stabilization activities. Ensure open issues are documented and transitioned appropriately before project closure. Facilitate formal handoff from project delivery to the appropriate operational support organization. Data Analysis & Reporting: Analyze operational and process data to support automation opportunity assessment and requirements development. Define detailed data dictionary, data mapping, data relationship diagram or similar artifacts to support requirement elicitation and approval. Establish baseline measures before automation implementation where appropriate. Analyze process volumes, cycle times, exception rates, error rates, and other relevant metrics. Use data to identify process variations and automation opportunities. Discover and recommend measurable success criteria and KPIs for automation initiatives as appropriate. Compare post-implementation results against expected business outcomes when requested. Elicit reporting dashboard requirements that communicates KPIs to business and technology stakeholders. Required Qualifications: 5+ years of experience in business analysis, systems analysis, automation analysis, process analysis, technology delivery, or a related role. Demonstrated experience leading requirements gathering for complex technology or automation initiatives. Strong experience documenting business, functional, and non-functional requirements. Experience developing process maps, workflow documentation, business rules, user stories, use cases, and acceptance criteria. Experience coordinating requirements between business stakeholders and software development or automation engineering teams. Experience with software development lifecycle (SDLC) and Agile delivery methodologies. Experience developing and executing functional/UAT testing processes. Experience coordinating production implementation and operational handoff. Strong analytical and problem-solving capabilities. Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines concurrently. Excellent communication and presentation skills. Ability to work independently and proactively drive activities to completion. Preferred Qualifications: Experience supporting enterprise automation, workflow automation, RPA, AI-enabled automation, or process transformation initiatives. Experience working within healthcare or another highly regulated environment. Experience supporting clinical, operational, financial, or enterprise healthcare processes. Experience with process improvement or Lean/Six Sigma methodologies. Experience using Agile delivery and work-management tools such as Azure DevOps, Jira, or equivalent. Experience with data analysis and reporting tools. SQL, Power BI and GCP BigQuery preferred. Understanding of enterprise systems, APIs, integrations, databases . click apply for full job details
11/13/2026
Full time
Pay Range: $47.00hr - $52.00hr Job Overview: The Automation Analyst is responsible for supporting the end-to-end lifecycle of enterprise automation initiatives as a subject matter expert for the automation solution, from initial project intake and business process Client through requirements definition, development coordination, testing, implementation, and operational handoff. The Automation Analyst is responsible for understanding business processes and objectives, translating stakeholder needs into clear and actionable requirements, identifying process and data dependencies, and ensuring development teams have the information necessary to design and deliver effective automation solutions. The role also serves as the primary liaison between business stakeholders, automation development teams, technical teams, project leadership, and support organizations by becoming a subject matter expert of the automation's capabilities and value to the business. The Automation Analyst will manage multiple automation initiatives concurrently and is expected to proactively drive requirements, stakeholder decisions, documentation, testing readiness, and delivery dependencies rather than functioning solely as a documentation resource. The successful candidate will demonstrate strong business analysis, process improvement, stakeholder management, facilitation, data analysis, testing, and delivery coordination capabilities. Automation Intake & Opportunity Assessment: Coordinate intake of new automation opportunities with business and technology stakeholders. Facilitate Client sessions to understand the business problem, current process, expected outcomes, scope, stakeholders, and dependencies. Evaluate business processes to determine automation readiness and identify process gaps requiring clarification or redesign. Document current-state and future-state processes, including but not limited to workflow diagrams, data flow diagrams, and step-by-step procedure documentation. Identify process volumes, transaction characteristics, exception scenarios, manual effort, error rates, and other information required to support automation evaluation. Assist with quantifying expected automation benefits, including efficiency, capacity, quality, accuracy, risk reduction, and other measurable business outcomes. Identify systems, applications, data sources, interfaces, access requirements, and technology dependencies during intake. Identify assumptions, constraints, risks, and unresolved questions early in the lifecycle. Support estimation activities by ensuring technical teams receive complete business and process information. Requirements Gathering & Process Documentation: Lead requirements elicitation sessions with business stakeholders, subject matter experts, developers, architects, and other technical teams. Elicit, analyze, document, and validate business, user, functional, and non-functional requirements. Develop detailed Process Definition Documents (PDDs) and other required business/process documentation. Document current-state and future-state workflows, business rules, decision points, process exceptions, data inputs and outputs, system interactions, user roles, volumes and frequency, dependencies, error and exception handling, and acceptance criteria. Develop process maps, workflow diagrams, use cases, user stories, and supporting documentation as appropriate. Establish and enforce traceability between business requirements, solution functionality, testing, and acceptance criteria. Obtain and document stakeholder validation and approval of requirements before development proceeds. Maintain requirements and process documentation as scope or business processes change. Stakeholder Management & Facilitation: Serve as a primary point of coordination between business stakeholders and automation delivery teams. Establish productive working relationships with business, operational, technical, and project stakeholders. Facilitate requirements workshops, process walkthroughs, solution reviews, testing discussions, and stakeholder decision sessions. Proactively follow up on open requirements, decisions, dependencies, and action items via messaging and meetings. Communicate project status, requirements gaps, risks, dependencies, and decisions clearly to stakeholders. Manage stakeholder expectations regarding scope, requirements, timelines, and delivery dependencies. Identify conflicting stakeholder requirements and facilitate resolution. Escalate unresolved decisions or dependencies that could affect delivery commitments. Ensure appropriate stakeholders remain engaged throughout the automation lifecycle. Development Team Coordination: Serve as the functional bridge between business stakeholders and automation developers. Conduct requirements and process walkthroughs with development teams. Lead backlog refinement sessions with developers to ensure they have sufficient business context and detailed requirements before development begins. Respond to functional questions and coordinate business clarification during development. Work with developers and solution architects to identify requirement gaps, technical constraints, and solution dependencies. Coordinate stakeholder decisions when technical findings require changes to requirements or process design. Participate in sprint planning, solution design sessions, and other delivery activities as required. Identify and communicate scope changes that could affect estimates, timelines, resources, or solution design using a standardized change management template. QA Testing & Business Validation: Review QA test scenarios to ensure alignment to approved requirements and acceptance criteria, including but not limited to business rules, exceptions, negative scenarios, and critical edge cases. Review QA execution results, including defects for accuracy against the requirements. Support development and QA teams with functional validation during system and integration testing. Coordinate User Acceptance Testing (UAT) with business stakeholders. Ensure appropriate test data, environments, access, and stakeholder participation are available for testing. Track defects, questions from QA testers, and required requirements corrections through resolution. Coordinate business approval/sign-off prior to production implementation. Document and publish evidence of testing and business acceptance to technical and business stakeholders. Implementation & Operational Handoff: Support implementation planning and production-readiness activities. Ensure requirements, testing, stakeholder approvals, and documentation are complete before implementation. Develop or coordinate operational documentation required for production support. Facilitate knowledge-transfer sessions with operational/support teams. Ensure operations support teams understand automation purpose and business process, expected processing, business and system dependencies, common exceptions, escalation paths, business contacts, and known limitations. Support post-production validation and stabilization activities. Ensure open issues are documented and transitioned appropriately before project closure. Facilitate formal handoff from project delivery to the appropriate operational support organization. Data Analysis & Reporting: Analyze operational and process data to support automation opportunity assessment and requirements development. Define detailed data dictionary, data mapping, data relationship diagram or similar artifacts to support requirement elicitation and approval. Establish baseline measures before automation implementation where appropriate. Analyze process volumes, cycle times, exception rates, error rates, and other relevant metrics. Use data to identify process variations and automation opportunities. Discover and recommend measurable success criteria and KPIs for automation initiatives as appropriate. Compare post-implementation results against expected business outcomes when requested. Elicit reporting dashboard requirements that communicates KPIs to business and technology stakeholders. Required Qualifications: 5+ years of experience in business analysis, systems analysis, automation analysis, process analysis, technology delivery, or a related role. Demonstrated experience leading requirements gathering for complex technology or automation initiatives. Strong experience documenting business, functional, and non-functional requirements. Experience developing process maps, workflow documentation, business rules, user stories, use cases, and acceptance criteria. Experience coordinating requirements between business stakeholders and software development or automation engineering teams. Experience with software development lifecycle (SDLC) and Agile delivery methodologies. Experience developing and executing functional/UAT testing processes. Experience coordinating production implementation and operational handoff. Strong analytical and problem-solving capabilities. Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines concurrently. Excellent communication and presentation skills. Ability to work independently and proactively drive activities to completion. Preferred Qualifications: Experience supporting enterprise automation, workflow automation, RPA, AI-enabled automation, or process transformation initiatives. Experience working within healthcare or another highly regulated environment. Experience supporting clinical, operational, financial, or enterprise healthcare processes. Experience with process improvement or Lean/Six Sigma methodologies. Experience using Agile delivery and work-management tools such as Azure DevOps, Jira, or equivalent. Experience with data analysis and reporting tools. SQL, Power BI and GCP BigQuery preferred. Understanding of enterprise systems, APIs, integrations, databases . click apply for full job details
Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
This job is with eBay, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate problem solvers, innovators, and dreamers - and help us connect people and build communities to compose economic opportunity for all. The Role People are at the center of everything we do. The People Technology Solutions team (within our People Operations organization) provides the enabling technology foundation for candidate and employee experience at eBay. Our ecosystem is anchored in Workday HCM and extended through best-in-class SaaS platforms, custom applications, analytics, and emerging AI driven solutions. We are looking for a product-minded Sr. People Technology Analyst to help shape and scale eBay's recruiting technology experience. This role will partner closely with Talent Acquisition, TA Operations, IT, and other collaborators. It will focus on understanding business needs, defining product priorities, and delivering solutions. These solutions help candidates, hiring managers, and recruiters navigate the entire recruiting process. Workday Recruiting is a core platform for this role, but the scope is broader than Workday configuration. The successful candidate will think end-to-end across the TA ecosystem, including integrated sourcing, screening & assessment, interview scheduling, and structured interview tools, skills data, reporting, user experience, automation, and AI-enabled capabilities. This person will help translate recruiting strategy into scalable technology solutions, and improve the candidate, manager and recruiter experiences at eBay. This individual contributor role is a hybrid role with proximity to our Salt Lake City office. Working arrangements are Hybrid (3 days onsite/week) in the Salt Lake City office. Also, the ability to work flexible hours for global collaboration, when needed. What You'll Accomplish: Serve as a product-minded technology partner for eBay's recruiting ecosystem, with Workday Recruiting as the core platform. Contribute to roadmap development for recruiting technology enhancements, balancing business priorities, user needs, operational requirements, and technical feasibility. Partner with Talent Acquisition, TA Operations, IT, and other collaborators to understand needs, define requirements, and prioritize solutions. Partner with TA Operations to support and enhance the recruiting technology ecosystem, including interview scheduling platforms (Paradox), CRM platforms (Gem, Phenom People) and AI-enabled recruiting tools (HiredScore, Textio, BrightHire, CodeSignal etc). Collaborate cross-functionally to translate business and technical requirements into scalable solution builds and AI use cases, including user stories, process flows, business rules, solution concepts, and success measures. Lead configuration, testing, deployment, and optimization of Workday Recruiting for assigned projects. Identify and implement automation opportunities using AI and workflow orchestration tools (e.g., Workday Developer Agent, Sana Agent Builder or similar platforms). Support development of custom applications using Workday Extend where tailored solutions are required. Develop and maintain reports, dashboards, and calculated fields to enable data-driven decisions. Provide production support and issue resolution while identifying root causes and scalable improvements. Support transitions, communications, training, and adoption for new/improved processes and capabilities. Partner with IT and vendors to support integrations, data flows, technical dependencies, and platform governance. Participate in internal audits, SOX cycles, data privacy reviews, and compliance-related documentation as needed. Maintain documentation, including product requirements, process maps, test scripts, release notes, project plans, and support materials. Stay ahead of Workday, recruiting technology, skills, AI, and HR technology trends, and assess their applicability to eBay's People technology ecosystem. What You'll Bring Bachelor's degree in Information Science, Human Resources, Computer Science, or equivalent experience. 3-5 years of dynamic hands-on HRIS experience, including experience with HR SaaS-based systems 3+ years of hands-on Workday configuration experience with at least 2+ years of Workday Recruiting configuration experience. Current on emerging AI trends in HR technology and assess applicability to eBay's people technology ecosystem. Strong functional expertise in recruiting end-to-end process. Strong analytical and problem-solving skills with the ability to deliver scalable solutions Excellent collaborator communication and cross-functional collaboration skills with the ability to take complex concepts and convey them simply to less technical audiences Working knowledge of data privacy regulations (e.g., GDPR). Ability to manage priorities independently in a fast-paced environment. Curiosity and willingness to learn emerging technologies and AI-enabled tools. Preferred Qualifications Workday certification in Recruiting; certifications in Workday HCM & other modules a plus Experience supporting recruiting ecosystem tools such as: Paradox, GoodTime (Interview Scheduling) Gem (CRM) HiredScore, Textio, BrightHire (AI/talent intelligence) Advanced Workday reporting expertise (calculated fields, matrix reports, dashboards). At least 1 year experience with Workday Onboarding and DocuSign integrations. Previous experience working in a service delivery model which includes a shared services organisation Previous consulting experience with a consulting/software company or previous experience with a medium-to-large multinational company Previous experience bringing to bear Workday AI/ML features to improve outcomes in HR Operations and User Experience Previous experience supporting global People processes across multiple regions (EMEA/APAC) a plus 1 or more years experience using generative AI tools (e.g., ChatGPT Enterprise, Microsoft Copilot, Gemini, Claude Code) to draft functional specifications, business requirements, test scripts, and training documentation. Accelerate report writing and calculated field logic design and/or 1 year of previous exposure to AI driven workflow automation/orchestration platforms or agent-building tools e.g. Sana Agent Builder, Google Agentspace, Glean, etc. (strongly preferred) Strong HR domain expertise with the ability to influence and promote leading practices Experience building or supporting applications using Workday Extend a plus. Additional Details The base pay range for this position is expected in the range below: $86,800 - $150,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Remote roles are not eligible for U.S. visa sponsorship. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible . click apply for full job details
11/13/2026
Full time
This job is with eBay, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate problem solvers, innovators, and dreamers - and help us connect people and build communities to compose economic opportunity for all. The Role People are at the center of everything we do. The People Technology Solutions team (within our People Operations organization) provides the enabling technology foundation for candidate and employee experience at eBay. Our ecosystem is anchored in Workday HCM and extended through best-in-class SaaS platforms, custom applications, analytics, and emerging AI driven solutions. We are looking for a product-minded Sr. People Technology Analyst to help shape and scale eBay's recruiting technology experience. This role will partner closely with Talent Acquisition, TA Operations, IT, and other collaborators. It will focus on understanding business needs, defining product priorities, and delivering solutions. These solutions help candidates, hiring managers, and recruiters navigate the entire recruiting process. Workday Recruiting is a core platform for this role, but the scope is broader than Workday configuration. The successful candidate will think end-to-end across the TA ecosystem, including integrated sourcing, screening & assessment, interview scheduling, and structured interview tools, skills data, reporting, user experience, automation, and AI-enabled capabilities. This person will help translate recruiting strategy into scalable technology solutions, and improve the candidate, manager and recruiter experiences at eBay. This individual contributor role is a hybrid role with proximity to our Salt Lake City office. Working arrangements are Hybrid (3 days onsite/week) in the Salt Lake City office. Also, the ability to work flexible hours for global collaboration, when needed. What You'll Accomplish: Serve as a product-minded technology partner for eBay's recruiting ecosystem, with Workday Recruiting as the core platform. Contribute to roadmap development for recruiting technology enhancements, balancing business priorities, user needs, operational requirements, and technical feasibility. Partner with Talent Acquisition, TA Operations, IT, and other collaborators to understand needs, define requirements, and prioritize solutions. Partner with TA Operations to support and enhance the recruiting technology ecosystem, including interview scheduling platforms (Paradox), CRM platforms (Gem, Phenom People) and AI-enabled recruiting tools (HiredScore, Textio, BrightHire, CodeSignal etc). Collaborate cross-functionally to translate business and technical requirements into scalable solution builds and AI use cases, including user stories, process flows, business rules, solution concepts, and success measures. Lead configuration, testing, deployment, and optimization of Workday Recruiting for assigned projects. Identify and implement automation opportunities using AI and workflow orchestration tools (e.g., Workday Developer Agent, Sana Agent Builder or similar platforms). Support development of custom applications using Workday Extend where tailored solutions are required. Develop and maintain reports, dashboards, and calculated fields to enable data-driven decisions. Provide production support and issue resolution while identifying root causes and scalable improvements. Support transitions, communications, training, and adoption for new/improved processes and capabilities. Partner with IT and vendors to support integrations, data flows, technical dependencies, and platform governance. Participate in internal audits, SOX cycles, data privacy reviews, and compliance-related documentation as needed. Maintain documentation, including product requirements, process maps, test scripts, release notes, project plans, and support materials. Stay ahead of Workday, recruiting technology, skills, AI, and HR technology trends, and assess their applicability to eBay's People technology ecosystem. What You'll Bring Bachelor's degree in Information Science, Human Resources, Computer Science, or equivalent experience. 3-5 years of dynamic hands-on HRIS experience, including experience with HR SaaS-based systems 3+ years of hands-on Workday configuration experience with at least 2+ years of Workday Recruiting configuration experience. Current on emerging AI trends in HR technology and assess applicability to eBay's people technology ecosystem. Strong functional expertise in recruiting end-to-end process. Strong analytical and problem-solving skills with the ability to deliver scalable solutions Excellent collaborator communication and cross-functional collaboration skills with the ability to take complex concepts and convey them simply to less technical audiences Working knowledge of data privacy regulations (e.g., GDPR). Ability to manage priorities independently in a fast-paced environment. Curiosity and willingness to learn emerging technologies and AI-enabled tools. Preferred Qualifications Workday certification in Recruiting; certifications in Workday HCM & other modules a plus Experience supporting recruiting ecosystem tools such as: Paradox, GoodTime (Interview Scheduling) Gem (CRM) HiredScore, Textio, BrightHire (AI/talent intelligence) Advanced Workday reporting expertise (calculated fields, matrix reports, dashboards). At least 1 year experience with Workday Onboarding and DocuSign integrations. Previous experience working in a service delivery model which includes a shared services organisation Previous consulting experience with a consulting/software company or previous experience with a medium-to-large multinational company Previous experience bringing to bear Workday AI/ML features to improve outcomes in HR Operations and User Experience Previous experience supporting global People processes across multiple regions (EMEA/APAC) a plus 1 or more years experience using generative AI tools (e.g., ChatGPT Enterprise, Microsoft Copilot, Gemini, Claude Code) to draft functional specifications, business requirements, test scripts, and training documentation. Accelerate report writing and calculated field logic design and/or 1 year of previous exposure to AI driven workflow automation/orchestration platforms or agent-building tools e.g. Sana Agent Builder, Google Agentspace, Glean, etc. (strongly preferred) Strong HR domain expertise with the ability to influence and promote leading practices Experience building or supporting applications using Workday Extend a plus. Additional Details The base pay range for this position is expected in the range below: $86,800 - $150,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Remote roles are not eligible for U.S. visa sponsorship. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible . click apply for full job details
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 15 The Team: Enterprise Technology & Platforms delivers cross-enterprise technology products, services, and capabilities to S&P Global's organizations and employees worldwide. The Developer Experience and Product Enablement function will own and evolve the enterprise product and software development lifecycle toolchain - the agentic PDLC - bringing together platforms, governance, support, productivity insights, and AI-native product management and engineering capabilities. It spans the full path from discovery and customer insight through definition, design, build, release, and in-market measurement, treating product management and engineering as one connected system rather than two adjacent toolsets. The team will operate as an enterprise hub, partnering closely with divisional CTO and product organizations and embedded practitioners to preserve business context while creating a consistent, scalable experience for both builders and the product leaders who direct them. Responsibilities and Impact: Approximately 10,000 developers across S&P Global build software on a common toolchain, and the product managers, designers, and analysts who decide what gets built work alongside them on a second, largely disconnected one. This role owns both and joins them. That toolchain is critical infrastructure for product discovery, software delivery, engineering productivity, security, resilience, and AI-native development. The role will reduce fragmentation and duplication, close the handoff gaps between product intent and shipped software, strengthen governance and support, and make developer and product experience a measurable strategic capability. Set the enterprise Developer Experience and Product Enablement strategy, product vision, roadmap, operating model, and investment priorities in partnership with the CIO leadership team, divisional CTOs, divisional heads of product, and other senior technology and product leaders. Own the full lifecycle of enterprise software development platforms and tools, including source code management, code collaboration, CI/CD, build engineering, developer environments, code quality and scanning, cloud development infrastructure, and related integrations. Own the full lifecycle of enterprise product management platforms and tools, including customer and market research repositories, idea intake and opportunity assessment, roadmapping and portfolio planning, requirements and specification authoring, design and prototyping, work management and backlog tooling, experimentation and feature management, product analytics, and voice-of-customer and feedback aggregation. Connect the two halves into a single agentic PDLC, establishing the traceable thread from customer insight to opportunity, specification, design, commit, release, and in-market outcome, so that product intent, engineering work, and measured impact reconcile in one system of record rather than in status decks. Manage the toolchain as a coherent portfolio of enterprise products, with clear customer outcomes, service levels, adoption goals, cost transparency, platform health measures, and accountable product ownership. Build a trusted partnership model with divisional CTOs, heads of product, executive sponsors, and embedded divisional practitioners to align enterprise standards with business-specific product and engineering requirements. Lead the consolidation of fragmented tooling, resources, licenses, support processes, and automation across both the product and engineering estates, reducing duplication while managing transitions without disrupting delivery. Establish a scalable support and self-service ecosystem for developers and product teams, including developer and product portals, template and artifact libraries, knowledge management, onboarding, access and license management, AI-assisted triage, and expert escalation. Own advocacy and community across both disciplines, including communities of practice, technical and product evangelism, onboarding and enablement content, craft standards for specifications and discovery practice, change communications, and structured feedback loops that earn adoption rather than mandate it. Own the innersource ecosystem, applying open-source working practice to proprietary code so that shared libraries, contribution standards, maintainer stewardship, and IP guardrails make reuse across divisions the default rather than the exception. Define and govern the enterprise approach to AI-native and agentic product development and software engineering, including approved tools, guardrails, model and data access, reusable agent workflows spanning research synthesis, specification drafting, prototype generation, code generation, and release readiness, platform integrations, experimentation, and responsible adoption. Create an enterprise measurement system for product and developer productivity and experience, including DORA metrics, cycle time from idea to release, adoption and utilization measures, tool ROI, practitioner sentiment, friction mapping, product outcome and experimentation results, and executive reporting. Build and lead a high-performing global organization across platform engineering, product management, product operations, design and research enablement, developer support, data and analytics, and forward-deployed AI engineering, with clear accountability and a strong talent strategy. Maintain strong operational rigor, security, resilience, financial management, vendor governance, and continuous improvement across the enterprise toolchain. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $220,000 to $350,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: A proven enterprise technology leader who has previously built, transformed, and operated a large-scale Developer Experience, developer platform, DevSecOps, or software engineering enablement function. Minimum of 15 years of progressive technology leadership experience, including responsibility for globally scaled engineering platforms, products, or shared services. Has held enterprise decision rights over tooling used by teams outside their own reporting line, with examples of contested standardization decisions reached alongside divisional CTOs and the trade-offs accepted on risk, cost, and developer experience. Direct ownership of modern product and software development lifecycle platforms in production, including design, source control, CI/CD, building systems, artifact management, developer environments, cloud development infrastructure, application security tooling, and platform integrations. Has owned a platform product roadmap with developers as the customer, including at least one decision to retire or deprioritize a tool that still had an installed user base. Has consolidated overlapping toolchains across multiple business units, and can speak to what was retired, what was recovered in licenses and effort, and how migrations were sequenced without interrupting delivery. Has rolled out AI-assisted development tooling to a developer population at scale, with measured adoption to show for it and defensible answers on guardrails, intellectual property, and model access. Has hired, built, and led a globally distributed organization spanning platform engineering, product management, developer support, and analytics. Excellent executive communication and stakeholder management skills, including the ability to translate technical complexity into clear business decisions, trade-offs, and measurable outcomes. Undergraduate degree required; advanced degree or equivalent relevant experience preferred. Additional Preferred Qualifications: Experience operating developer platforms in a highly regulated, security-conscious, or financial services environment. Experience designing hub-and-spoke operating models that combine enterprise platform ownership with embedded divisional engineering expertise. Has stood up a developer productivity measurement program - DORA metrics, developer sentiment research, adoption and cost data - and used its findings to change a roadmap or investment decision. Experience with enterprise platforms and integrations such as GitHub, Jira, Azure DevOps, Figma, Playwright, CI/CD systems, artifact repositories, developer portals, and API or model context protocol integration layers. Track record of using automation, self-service, data, and AI to improve developer experience and scale support without compromising quality or control. Actively maintains an external view of engineering platform and AI-assisted development practice - through vendor and peer networks, industry forums, or open-source and community participation. . click apply for full job details
11/13/2026
Full time
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 15 The Team: Enterprise Technology & Platforms delivers cross-enterprise technology products, services, and capabilities to S&P Global's organizations and employees worldwide. The Developer Experience and Product Enablement function will own and evolve the enterprise product and software development lifecycle toolchain - the agentic PDLC - bringing together platforms, governance, support, productivity insights, and AI-native product management and engineering capabilities. It spans the full path from discovery and customer insight through definition, design, build, release, and in-market measurement, treating product management and engineering as one connected system rather than two adjacent toolsets. The team will operate as an enterprise hub, partnering closely with divisional CTO and product organizations and embedded practitioners to preserve business context while creating a consistent, scalable experience for both builders and the product leaders who direct them. Responsibilities and Impact: Approximately 10,000 developers across S&P Global build software on a common toolchain, and the product managers, designers, and analysts who decide what gets built work alongside them on a second, largely disconnected one. This role owns both and joins them. That toolchain is critical infrastructure for product discovery, software delivery, engineering productivity, security, resilience, and AI-native development. The role will reduce fragmentation and duplication, close the handoff gaps between product intent and shipped software, strengthen governance and support, and make developer and product experience a measurable strategic capability. Set the enterprise Developer Experience and Product Enablement strategy, product vision, roadmap, operating model, and investment priorities in partnership with the CIO leadership team, divisional CTOs, divisional heads of product, and other senior technology and product leaders. Own the full lifecycle of enterprise software development platforms and tools, including source code management, code collaboration, CI/CD, build engineering, developer environments, code quality and scanning, cloud development infrastructure, and related integrations. Own the full lifecycle of enterprise product management platforms and tools, including customer and market research repositories, idea intake and opportunity assessment, roadmapping and portfolio planning, requirements and specification authoring, design and prototyping, work management and backlog tooling, experimentation and feature management, product analytics, and voice-of-customer and feedback aggregation. Connect the two halves into a single agentic PDLC, establishing the traceable thread from customer insight to opportunity, specification, design, commit, release, and in-market outcome, so that product intent, engineering work, and measured impact reconcile in one system of record rather than in status decks. Manage the toolchain as a coherent portfolio of enterprise products, with clear customer outcomes, service levels, adoption goals, cost transparency, platform health measures, and accountable product ownership. Build a trusted partnership model with divisional CTOs, heads of product, executive sponsors, and embedded divisional practitioners to align enterprise standards with business-specific product and engineering requirements. Lead the consolidation of fragmented tooling, resources, licenses, support processes, and automation across both the product and engineering estates, reducing duplication while managing transitions without disrupting delivery. Establish a scalable support and self-service ecosystem for developers and product teams, including developer and product portals, template and artifact libraries, knowledge management, onboarding, access and license management, AI-assisted triage, and expert escalation. Own advocacy and community across both disciplines, including communities of practice, technical and product evangelism, onboarding and enablement content, craft standards for specifications and discovery practice, change communications, and structured feedback loops that earn adoption rather than mandate it. Own the innersource ecosystem, applying open-source working practice to proprietary code so that shared libraries, contribution standards, maintainer stewardship, and IP guardrails make reuse across divisions the default rather than the exception. Define and govern the enterprise approach to AI-native and agentic product development and software engineering, including approved tools, guardrails, model and data access, reusable agent workflows spanning research synthesis, specification drafting, prototype generation, code generation, and release readiness, platform integrations, experimentation, and responsible adoption. Create an enterprise measurement system for product and developer productivity and experience, including DORA metrics, cycle time from idea to release, adoption and utilization measures, tool ROI, practitioner sentiment, friction mapping, product outcome and experimentation results, and executive reporting. Build and lead a high-performing global organization across platform engineering, product management, product operations, design and research enablement, developer support, data and analytics, and forward-deployed AI engineering, with clear accountability and a strong talent strategy. Maintain strong operational rigor, security, resilience, financial management, vendor governance, and continuous improvement across the enterprise toolchain. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $220,000 to $350,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: A proven enterprise technology leader who has previously built, transformed, and operated a large-scale Developer Experience, developer platform, DevSecOps, or software engineering enablement function. Minimum of 15 years of progressive technology leadership experience, including responsibility for globally scaled engineering platforms, products, or shared services. Has held enterprise decision rights over tooling used by teams outside their own reporting line, with examples of contested standardization decisions reached alongside divisional CTOs and the trade-offs accepted on risk, cost, and developer experience. Direct ownership of modern product and software development lifecycle platforms in production, including design, source control, CI/CD, building systems, artifact management, developer environments, cloud development infrastructure, application security tooling, and platform integrations. Has owned a platform product roadmap with developers as the customer, including at least one decision to retire or deprioritize a tool that still had an installed user base. Has consolidated overlapping toolchains across multiple business units, and can speak to what was retired, what was recovered in licenses and effort, and how migrations were sequenced without interrupting delivery. Has rolled out AI-assisted development tooling to a developer population at scale, with measured adoption to show for it and defensible answers on guardrails, intellectual property, and model access. Has hired, built, and led a globally distributed organization spanning platform engineering, product management, developer support, and analytics. Excellent executive communication and stakeholder management skills, including the ability to translate technical complexity into clear business decisions, trade-offs, and measurable outcomes. Undergraduate degree required; advanced degree or equivalent relevant experience preferred. Additional Preferred Qualifications: Experience operating developer platforms in a highly regulated, security-conscious, or financial services environment. Experience designing hub-and-spoke operating models that combine enterprise platform ownership with embedded divisional engineering expertise. Has stood up a developer productivity measurement program - DORA metrics, developer sentiment research, adoption and cost data - and used its findings to change a roadmap or investment decision. Experience with enterprise platforms and integrations such as GitHub, Jira, Azure DevOps, Figma, Playwright, CI/CD systems, artifact repositories, developer portals, and API or model context protocol integration layers. Track record of using automation, self-service, data, and AI to improve developer experience and scale support without compromising quality or control. Actively maintains an external view of engineering platform and AI-assisted development practice - through vendor and peer networks, industry forums, or open-source and community participation. . click apply for full job details
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 13 Role Summary We are seeking a Technical Team Lead - AI, AWS, Java Full-Stack, Financial Platforms to lead the design, development, and delivery of index calculation and back testing platform. This role combines hands-on Java full-stack engineering, AWS cloud development, AI-assisted software delivery, and technical leadership across a financial technology platform. The Technical Team Lead will guide a team of engineers in building scalable backend services, modern user interfaces, financial calculation workflows, back testing capabilities, data integrations, automated testing frameworks, and AI-assisted QA/evaluation routines. The role requires strong technical judgment, practical leadership, and the ability to translate financial methodology requirements into reliable, auditable, and production-ready software. This is a hands-on leadership role. The successful candidate will be expected to define technical direction, mentor developers, review architecture and code, collaborate with business and quantitative stakeholders, and contribute directly to critical platform components. Key Responsibilities Technical Leadership Lead the engineering delivery of an AI-enabled financial platform for index calculation, options analytics, back testing, and workflow execution. Define technical architecture, implementation standards, coding practices, testing expectations, and delivery patterns for the engineering team. Guide developers through complex design decisions involving Java services, frontend architecture, AWS workflows, data integration, AI-assisted development, and calculation accuracy. Partner with product owners, quantitative analysts, QA teams, infrastructure teams, data teams, and business stakeholders to convert requirements into clear technical plans. Lead design reviews, code reviews, sprint technical planning, production readiness reviews, and technical risk assessments. Mentor engineers in Java full-stack development, cloud-native design, financial calculation systems, automated testing, and responsible use of AI-assisted engineering tools. Ensure the platform is scalable, secure, maintainable, observable, auditable, and aligned with financial methodology and operational requirements. Hands-On Java Full-Stack Development Design and develop backend services using Java, Spring Boot, REST APIs, and enterprise application patterns. Build platform components for index calculation, backtesting, data processing, workflow orchestration, exception handling, validation, and reporting. Implement financial calculation logic based on methodology specifications, including options-based strategies, rebalancing rules, pricing inputs, market calendars, and historical backtesting assumptions. Develop modern frontend applications using React, Angular, Vue, TypeScript, JavaScript, HTML, and CSS. Build user interfaces for index setup, backtest configuration, workflow monitoring, calculation review, validation results, exception management, dashboards, and reporting. Ensure strong integration between frontend applications, backend APIs, authentication flows, data services, and cloud workflows. AI-Assisted Engineering and Spec-Driven Development Apply Spec-Driven Development practices to convert financial methodology documents, business requirements, and technical specifications into testable software components. Use AI-assisted engineering workflows to support planning, code generation, refactoring, test creation, documentation, and quality review. Review AI-generated or AI-assisted code for correctness, maintainability, security, performance, test coverage, and alignment with platform standards. Help establish team practices for responsible AI-assisted development, including review checklists, validation gates, test coverage expectations, and documentation standards. Support AI-assisted QA and evaluation routines for generated code, calculation outputs, regression testing, and backtest validation. AWS, Data, and Platform Engineering Design and implement AWS-based platform components using services such as AWS Step Functions, Lambda, ECS/EKS, API Gateway, S3, CloudWatch, IAM, EventBridge, SQS/SNS, and AWS RDS. Build workflow orchestration for index calculations, backtest execution, data validation, exception handling, approvals, and operational monitoring. Integrate with data platforms including AWS RDS, cloud data platforms (such as Databricks, Snowflake, or Azure Synapse), data lakes, market data sources, reference data platforms, and analytical data pipelines. Ensure data lineage, audit trails, input/output traceability, logging, alerting, and operational controls are built into the platform. Support CI/CD, infrastructure automation, deployment validation, monitoring, and production support practices. Required Experience 12+ years of software engineering experience, with significant experience in Java full-stack development and enterprise platform delivery. 5+ years of technical leadership experience, including mentoring engineers, leading design discussions, reviewing code, and guiding delivery teams. Strong hands-on experience with Java, Spring Boot, REST APIs, microservices, relational databases, and backend service design. Hands-on frontend development experience using React, Angular, Vue, TypeScript, JavaScript, HTML, and CSS. Experience designing and delivering large-scale systems involving distributed services, workflow orchestration, data processing, APIs, and production operations. Experience with AWS cloud-native development, including compute, storage, orchestration, security, monitoring, logging, and managed databases. Strong understanding of automated testing, CI/CD, code quality, observability, secure development, and production readiness. Experience or strong interest in financial platforms, especially index calculation, options analytics, derivatives, equities, portfolio analytics, backtesting, risk systems, or capital markets technology. Ability to interpret detailed financial methodology specifications and translate them into reliable, testable, and auditable software designs. Exposure to GenAI engineering, AI-assisted coding, agentic development workflows, Claude Code, Claude Code CLI, Spec Kit, or Spec-Driven Development is highly desirable. Preferred Technical Stack Backend: Java, Spring Boot, REST APIs, microservices, JPA/Hibernate, Maven/Gradle, concurrency, batch processing, and enterprise integration patterns. Frontend: React, Angular, or Vue; TypeScript; JavaScript; HTML; CSS; reusable components; dashboards; forms; data grids; charts; and responsive UI design. Cloud: AWS Step Functions, Lambda, ECS/EKS, API Gateway, S3, CloudWatch, IAM, EventBridge, SQS/SNS, RDS, and cloud-native security patterns. Data Platforms: AWS RDS, cloud data platforms (such as Databricks, Snowflake, or Azure Synapse), relational databases, data pipelines, market data integration, reference data, and analytical data processing. AI Engineering: AI-assisted development, Spec-Driven Development, Claude Code, Claude Code CLI, Spec Kit, automated QA/evaluation routines, and human-reviewed generated code. DevOps and Quality: CI/CD, automated testing, integration testing, regression testing, performance testing, logging, monitoring, alerting, and production support. Financial Domain Knowledge The ideal candidate should have experience or strong working interest in financial systems involving calculation-heavy workflows. Relevant areas include: Index calculation methodologies, index levels, divisor logic, rebalancing, weighting, corporate actions, calendars, and daily calculation cycles. Options-based strategies such as covered call, put write, collar, volatility-based, delta-based, or rules-based options strategies. Backtesting concepts such as historical simulation, look-ahead bias prevention, survivorship bias, transaction assumptions, rebalance simulation, and reproducibility. Market data concepts including prices, option chains, strikes, expiries, implied volatility, rates, dividends, corporate actions, and reference data. Validation practices including golden datasets, tolerance checks, independent calculation verification, reconciliation, audit trails, and exception handling. Success Measures Leads the team in delivering a scalable, secure, and reliable index calculation and backtesting platform. Produces and guides high-quality Java full-stack implementation across backend services, frontend applications, APIs, workflows, and data integrations. Converts financial methodology specifications into tested, reproducible, and auditable platform logic. Establishes strong engineering practices for code quality, automated testing, observability, documentation, and production readiness. Uses AI-assisted development responsibly to improve delivery speed while maintaining human review, financial accuracy, and software quality. Builds strong collaboration across engineering, quantitative analysis, QA, infrastructure, product . click apply for full job details
11/13/2026
Full time
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 13 Role Summary We are seeking a Technical Team Lead - AI, AWS, Java Full-Stack, Financial Platforms to lead the design, development, and delivery of index calculation and back testing platform. This role combines hands-on Java full-stack engineering, AWS cloud development, AI-assisted software delivery, and technical leadership across a financial technology platform. The Technical Team Lead will guide a team of engineers in building scalable backend services, modern user interfaces, financial calculation workflows, back testing capabilities, data integrations, automated testing frameworks, and AI-assisted QA/evaluation routines. The role requires strong technical judgment, practical leadership, and the ability to translate financial methodology requirements into reliable, auditable, and production-ready software. This is a hands-on leadership role. The successful candidate will be expected to define technical direction, mentor developers, review architecture and code, collaborate with business and quantitative stakeholders, and contribute directly to critical platform components. Key Responsibilities Technical Leadership Lead the engineering delivery of an AI-enabled financial platform for index calculation, options analytics, back testing, and workflow execution. Define technical architecture, implementation standards, coding practices, testing expectations, and delivery patterns for the engineering team. Guide developers through complex design decisions involving Java services, frontend architecture, AWS workflows, data integration, AI-assisted development, and calculation accuracy. Partner with product owners, quantitative analysts, QA teams, infrastructure teams, data teams, and business stakeholders to convert requirements into clear technical plans. Lead design reviews, code reviews, sprint technical planning, production readiness reviews, and technical risk assessments. Mentor engineers in Java full-stack development, cloud-native design, financial calculation systems, automated testing, and responsible use of AI-assisted engineering tools. Ensure the platform is scalable, secure, maintainable, observable, auditable, and aligned with financial methodology and operational requirements. Hands-On Java Full-Stack Development Design and develop backend services using Java, Spring Boot, REST APIs, and enterprise application patterns. Build platform components for index calculation, backtesting, data processing, workflow orchestration, exception handling, validation, and reporting. Implement financial calculation logic based on methodology specifications, including options-based strategies, rebalancing rules, pricing inputs, market calendars, and historical backtesting assumptions. Develop modern frontend applications using React, Angular, Vue, TypeScript, JavaScript, HTML, and CSS. Build user interfaces for index setup, backtest configuration, workflow monitoring, calculation review, validation results, exception management, dashboards, and reporting. Ensure strong integration between frontend applications, backend APIs, authentication flows, data services, and cloud workflows. AI-Assisted Engineering and Spec-Driven Development Apply Spec-Driven Development practices to convert financial methodology documents, business requirements, and technical specifications into testable software components. Use AI-assisted engineering workflows to support planning, code generation, refactoring, test creation, documentation, and quality review. Review AI-generated or AI-assisted code for correctness, maintainability, security, performance, test coverage, and alignment with platform standards. Help establish team practices for responsible AI-assisted development, including review checklists, validation gates, test coverage expectations, and documentation standards. Support AI-assisted QA and evaluation routines for generated code, calculation outputs, regression testing, and backtest validation. AWS, Data, and Platform Engineering Design and implement AWS-based platform components using services such as AWS Step Functions, Lambda, ECS/EKS, API Gateway, S3, CloudWatch, IAM, EventBridge, SQS/SNS, and AWS RDS. Build workflow orchestration for index calculations, backtest execution, data validation, exception handling, approvals, and operational monitoring. Integrate with data platforms including AWS RDS, cloud data platforms (such as Databricks, Snowflake, or Azure Synapse), data lakes, market data sources, reference data platforms, and analytical data pipelines. Ensure data lineage, audit trails, input/output traceability, logging, alerting, and operational controls are built into the platform. Support CI/CD, infrastructure automation, deployment validation, monitoring, and production support practices. Required Experience 12+ years of software engineering experience, with significant experience in Java full-stack development and enterprise platform delivery. 5+ years of technical leadership experience, including mentoring engineers, leading design discussions, reviewing code, and guiding delivery teams. Strong hands-on experience with Java, Spring Boot, REST APIs, microservices, relational databases, and backend service design. Hands-on frontend development experience using React, Angular, Vue, TypeScript, JavaScript, HTML, and CSS. Experience designing and delivering large-scale systems involving distributed services, workflow orchestration, data processing, APIs, and production operations. Experience with AWS cloud-native development, including compute, storage, orchestration, security, monitoring, logging, and managed databases. Strong understanding of automated testing, CI/CD, code quality, observability, secure development, and production readiness. Experience or strong interest in financial platforms, especially index calculation, options analytics, derivatives, equities, portfolio analytics, backtesting, risk systems, or capital markets technology. Ability to interpret detailed financial methodology specifications and translate them into reliable, testable, and auditable software designs. Exposure to GenAI engineering, AI-assisted coding, agentic development workflows, Claude Code, Claude Code CLI, Spec Kit, or Spec-Driven Development is highly desirable. Preferred Technical Stack Backend: Java, Spring Boot, REST APIs, microservices, JPA/Hibernate, Maven/Gradle, concurrency, batch processing, and enterprise integration patterns. Frontend: React, Angular, or Vue; TypeScript; JavaScript; HTML; CSS; reusable components; dashboards; forms; data grids; charts; and responsive UI design. Cloud: AWS Step Functions, Lambda, ECS/EKS, API Gateway, S3, CloudWatch, IAM, EventBridge, SQS/SNS, RDS, and cloud-native security patterns. Data Platforms: AWS RDS, cloud data platforms (such as Databricks, Snowflake, or Azure Synapse), relational databases, data pipelines, market data integration, reference data, and analytical data processing. AI Engineering: AI-assisted development, Spec-Driven Development, Claude Code, Claude Code CLI, Spec Kit, automated QA/evaluation routines, and human-reviewed generated code. DevOps and Quality: CI/CD, automated testing, integration testing, regression testing, performance testing, logging, monitoring, alerting, and production support. Financial Domain Knowledge The ideal candidate should have experience or strong working interest in financial systems involving calculation-heavy workflows. Relevant areas include: Index calculation methodologies, index levels, divisor logic, rebalancing, weighting, corporate actions, calendars, and daily calculation cycles. Options-based strategies such as covered call, put write, collar, volatility-based, delta-based, or rules-based options strategies. Backtesting concepts such as historical simulation, look-ahead bias prevention, survivorship bias, transaction assumptions, rebalance simulation, and reproducibility. Market data concepts including prices, option chains, strikes, expiries, implied volatility, rates, dividends, corporate actions, and reference data. Validation practices including golden datasets, tolerance checks, independent calculation verification, reconciliation, audit trails, and exception handling. Success Measures Leads the team in delivering a scalable, secure, and reliable index calculation and backtesting platform. Produces and guides high-quality Java full-stack implementation across backend services, frontend applications, APIs, workflows, and data integrations. Converts financial methodology specifications into tested, reproducible, and auditable platform logic. Establishes strong engineering practices for code quality, automated testing, observability, documentation, and production readiness. Uses AI-assisted development responsibly to improve delivery speed while maintaining human review, financial accuracy, and software quality. Builds strong collaboration across engineering, quantitative analysis, QA, infrastructure, product . click apply for full job details
This job is with eBay, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. The Role People are at the center of everything we do. The People Technology Solutions team provides the enabling technology foundation for candidate and employee experience at eBay. Our ecosystem is anchored in Workday HCM and extended through outstanding SaaS platforms, custom applications, analytics, and emerging technology solutions. We are looking for a product-minded Sr. People Technology Analyst to help develop and expand eBay's digital learning technology experience. This role will work closely with Talent Development, Talent Operations, IT, and other collaborators to understand business needs. You will define product priorities and deliver solutions that help employees and leaders find, access, and engage with learning and development opportunities. Workday Learning serves as a core platform for this role, though the scope goes beyond Workday configuration. The successful candidate will approach the learning ecosystem end-to-end, covering coordinated learning tools, content platforms, skills data, reporting, user experience, automation, and AI-enabled capabilities. This person will assist in translating learning strategy into scalable technology solutions, boost the employee and manager experience, and consistently refine how learning is delivered and assessed at eBay. This individual contributor position is a hybrid role located near our Salt Lake City office. The working schedule includes Hybrid arrangements (3 days onsite/week) at the Salt Lake City location. Additionally, the role requires flexibility in hours to support global collaboration when necessary. What You'll Accomplish: Act as a product-focused technology collaborator for eBay's learning and development ecosystem, with Workday Learning as the central platform. Contribute to roadmap development for learning technology improvements, balancing business priorities, user needs, operational requirements, and technical feasibility. Partner with Talent Success and the federated Learning teams within other organizations, Talent Operations, IT, and other collaborators to understand needs, define requirements, and prioritize solutions. Convert business needs into clear product requirements, user stories, process flows, business rules, solution concepts, and success measures. Direct configuration, testing, deployment, and sustained refinement of Workday Learning tools, such as campaigns, audiences, courses, programs, instructor-led training, remote learning, and messaging. Evaluate when to configure Workday, integrate with external learning tools, leverage AI-enabled capabilities, or simplify existing processes to improve the learning experience. Find opportunities to use AI and automation to personalize learning, improve content discoverability, reduce administrative effort, and support skills-based development. Use data, user feedback, and operational metrics to identify friction points, measure adoption, and recommend continuous improvements. Develop and maintain reports, dashboards, and insights to support learning operations, compliance, adoption, and business decision-making. Provide production support and issue resolution while identifying root causes and scalable improvements. Support change management, communications, training, and adoption for new learning technology capabilities. Partner with IT and vendors to support integrations, data flows, technical dependencies, and platform governance. Maintain documentation, including product requirements, process maps, test scripts, release notes, project plans, and support materials. Participate in internal audits, SOX cycles, data privacy reviews, and compliance-related documentation as needed. Keep up to date on Workday, learning technology, skills, AI, and HR technology trends, and evaluate their relevance to eBay's People technology ecosystem. What You'll Bring Bachelor's degree in Human Resources, Information Systems, Business, or related field, or equivalent work experience. 3-5 years of hands-on HR technology, learning technology, HRIS, product operations, or related experience. 3 years of solid background in Workday configuration, including a minimum of 2 years dedicated to Workday Learning configuration involving Campaigns, Audience Builder, Message Builder, Courses, Programs, ILT, and Remote Learning. Up to date on emerging AI trends in HR technology and evaluate their relevance to eBay's people technology ecosystem. Strong ability to convert business needs into requirements, user stories, process flows, and scalable technology solutions. Experience partnering with cross-functional collaborators across People, IT, business teams, vendors, and end users. Strong analytical and problem-solving abilities, capable of dissecting complex problems, identifying fundamental causes, and suggesting scalable solutions. Experience using data, reporting, and user feedback to prioritize improvements and measure impact. Strong verbal and written communication abilities, including the capability to clarify technical concepts for non-technical audiences. Ability to work independently, prioritize various tasks, and advance work in a fast-paced environment. Working knowledge of data privacy, security, and compliance considerations related to employee data. Preferred Qualifications Experience with Workday Talent, Performance, Skills Cloud, Talent Marketplace, Talent Optimization, or similar talent functionalities. Experience with learning management systems and content platforms such as LinkedIn Learning, Udemy, Cornerstone, Degreed, or similar tools. 1 or more years experience using generative AI tools (e.g., ChatGPT Enterprise, Microsoft Copilot, Gemini, Claude Code) to draft functional specifications, business requirements, test scripts, and training documentation. Accelerate report writing and calculated field logic development (strongly preferred). Experience developing Workday reports, dashboards, calculated fields, composite reports, matrix reports, or BIRT reports. Experience evaluating or implementing AI-enabled capabilities related to learning recommendations, skills inference, career pathing, content curation, or employee self-service. Experience working with generative AI tools to develop requirements, test scripts, training documentation, release notes, or support content. Experience with Workday Extend, custom applications, integrations, or broader HR technology ecosystem development. Previous experience working in a service delivery model that includes shared services or global support. Previous consulting experience at a consulting or software firm or prior experience with a medium-to-large multinational corporation. Basic knowledge of eLearning Authoring tools (e.g. Articulate Storyline) and SCORM/AICC communication protocols. Workday Pro certifications in Learning, Talent, Performance, HCM, Reporting is a plus. Product management, agile, project management, or build thinking experience or certification. Additional Details The base pay range for this position is expected in the range below: $86,800 - $150,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time . click apply for full job details
11/13/2026
Full time
This job is with eBay, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. The Role People are at the center of everything we do. The People Technology Solutions team provides the enabling technology foundation for candidate and employee experience at eBay. Our ecosystem is anchored in Workday HCM and extended through outstanding SaaS platforms, custom applications, analytics, and emerging technology solutions. We are looking for a product-minded Sr. People Technology Analyst to help develop and expand eBay's digital learning technology experience. This role will work closely with Talent Development, Talent Operations, IT, and other collaborators to understand business needs. You will define product priorities and deliver solutions that help employees and leaders find, access, and engage with learning and development opportunities. Workday Learning serves as a core platform for this role, though the scope goes beyond Workday configuration. The successful candidate will approach the learning ecosystem end-to-end, covering coordinated learning tools, content platforms, skills data, reporting, user experience, automation, and AI-enabled capabilities. This person will assist in translating learning strategy into scalable technology solutions, boost the employee and manager experience, and consistently refine how learning is delivered and assessed at eBay. This individual contributor position is a hybrid role located near our Salt Lake City office. The working schedule includes Hybrid arrangements (3 days onsite/week) at the Salt Lake City location. Additionally, the role requires flexibility in hours to support global collaboration when necessary. What You'll Accomplish: Act as a product-focused technology collaborator for eBay's learning and development ecosystem, with Workday Learning as the central platform. Contribute to roadmap development for learning technology improvements, balancing business priorities, user needs, operational requirements, and technical feasibility. Partner with Talent Success and the federated Learning teams within other organizations, Talent Operations, IT, and other collaborators to understand needs, define requirements, and prioritize solutions. Convert business needs into clear product requirements, user stories, process flows, business rules, solution concepts, and success measures. Direct configuration, testing, deployment, and sustained refinement of Workday Learning tools, such as campaigns, audiences, courses, programs, instructor-led training, remote learning, and messaging. Evaluate when to configure Workday, integrate with external learning tools, leverage AI-enabled capabilities, or simplify existing processes to improve the learning experience. Find opportunities to use AI and automation to personalize learning, improve content discoverability, reduce administrative effort, and support skills-based development. Use data, user feedback, and operational metrics to identify friction points, measure adoption, and recommend continuous improvements. Develop and maintain reports, dashboards, and insights to support learning operations, compliance, adoption, and business decision-making. Provide production support and issue resolution while identifying root causes and scalable improvements. Support change management, communications, training, and adoption for new learning technology capabilities. Partner with IT and vendors to support integrations, data flows, technical dependencies, and platform governance. Maintain documentation, including product requirements, process maps, test scripts, release notes, project plans, and support materials. Participate in internal audits, SOX cycles, data privacy reviews, and compliance-related documentation as needed. Keep up to date on Workday, learning technology, skills, AI, and HR technology trends, and evaluate their relevance to eBay's People technology ecosystem. What You'll Bring Bachelor's degree in Human Resources, Information Systems, Business, or related field, or equivalent work experience. 3-5 years of hands-on HR technology, learning technology, HRIS, product operations, or related experience. 3 years of solid background in Workday configuration, including a minimum of 2 years dedicated to Workday Learning configuration involving Campaigns, Audience Builder, Message Builder, Courses, Programs, ILT, and Remote Learning. Up to date on emerging AI trends in HR technology and evaluate their relevance to eBay's people technology ecosystem. Strong ability to convert business needs into requirements, user stories, process flows, and scalable technology solutions. Experience partnering with cross-functional collaborators across People, IT, business teams, vendors, and end users. Strong analytical and problem-solving abilities, capable of dissecting complex problems, identifying fundamental causes, and suggesting scalable solutions. Experience using data, reporting, and user feedback to prioritize improvements and measure impact. Strong verbal and written communication abilities, including the capability to clarify technical concepts for non-technical audiences. Ability to work independently, prioritize various tasks, and advance work in a fast-paced environment. Working knowledge of data privacy, security, and compliance considerations related to employee data. Preferred Qualifications Experience with Workday Talent, Performance, Skills Cloud, Talent Marketplace, Talent Optimization, or similar talent functionalities. Experience with learning management systems and content platforms such as LinkedIn Learning, Udemy, Cornerstone, Degreed, or similar tools. 1 or more years experience using generative AI tools (e.g., ChatGPT Enterprise, Microsoft Copilot, Gemini, Claude Code) to draft functional specifications, business requirements, test scripts, and training documentation. Accelerate report writing and calculated field logic development (strongly preferred). Experience developing Workday reports, dashboards, calculated fields, composite reports, matrix reports, or BIRT reports. Experience evaluating or implementing AI-enabled capabilities related to learning recommendations, skills inference, career pathing, content curation, or employee self-service. Experience working with generative AI tools to develop requirements, test scripts, training documentation, release notes, or support content. Experience with Workday Extend, custom applications, integrations, or broader HR technology ecosystem development. Previous experience working in a service delivery model that includes shared services or global support. Previous consulting experience at a consulting or software firm or prior experience with a medium-to-large multinational corporation. Basic knowledge of eLearning Authoring tools (e.g. Articulate Storyline) and SCORM/AICC communication protocols. Workday Pro certifications in Learning, Talent, Performance, HCM, Reporting is a plus. Product management, agile, project management, or build thinking experience or certification. Additional Details The base pay range for this position is expected in the range below: $86,800 - $150,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time . click apply for full job details
Job Description Job Description Summary/Objective The Automation Analyst is responsible for designing, developing, supporting, and maintaining automated business processes and related applications to improve operational efficiency across the organization. This position plays a key role in workflow automation, SQL development, application support, data management, and system optimization. The Automation Analyst collaborates with business users, IT team members, and external vendors to deliver scalable, reliable, and secure technology solutions. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Design, develop, implement, and maintain automated business processes and workflows. Utilize Microsoft Power Automate and related technologies to streamline business operations. Test, troubleshoot, debug, and optimize automated workflows and applications. Develop and maintain SQL queries, stored procedures, views, scripts, and data integration routines to support automation, reporting, and business requirements. Support and enhance existing applications and automated processes developed in C# and .NET languages. Analyze, manipulate, and validate large data sets to support operational and reporting needs. Provide technical support for reporting solutions utilizing SQL Server and relational database technologies. Respond to support tickets and user requests in a timely and professional manner. Collaborate with external vendors and software providers on enhancements, upgrades, defect resolution, and technical troubleshooting. Ensure vendor-developed solutions comply with organizational standards, development best practices, and security requirements. Analyze system defects, identify root causes, and implement effective corrective actions. Document processes, technical specifications, solutions, and procedures. The above is a description of the ordinary duties of the position. It should be expected that from time-to-time other duties, both related and unrelated to the above, may be assigned and required. Level of Responsibility Under general supervision, the Automation Analyst is responsible for identifying opportunities to improve business processes through automation and technology solutions. The position develops and maintains workflow automation, supports C applications, and provides SQL development and reporting support. The Automation Analyst works from functional requirements and technical specifications while coordinating closely with members of the IT Applications team and business stakeholders to ensure solutions meet organizational objectives. This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment with occasional exposure to light or moderate noise. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee will constantly operate a computer and other office productivity machinery, such as a phone, calculator, copy machine, and computer printer. The person in this position needs to occasionally move about inside the office and occasionally lift up to 15 pounds. Position Type/Expected Hours of Work This is a full-time position. The typical work week is 35 hours with a normal schedule of Monday through Friday, 8:00 AM to 4:00 PM. Occasional weekend hours may be required. This is a hybrid position. After an initial training period which will be conducted fully in person, this position is expected to be in the office at least two days a week. We are located in Burlington, MA. Travel Occasional local travel during the business day may be required. Skills Required Experience with Microsoft Power Automate or similar workflow automation platforms. Experience with Microsoft SQL Server and Visual Studio. Experience in C#, .NET, or other object-oriented languages. At least 3 to 5 years of automation experience preferred. Experience with technical writing and process documentation. Insurance industry experience or knowledge is preferred. This job description is subject to change at any time. Americans With Disabilities Act Associated Insurance Management, LLC (AIM, LLC) complies with all aspects of the Americans With Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotion and /or advancement opportunities, termination, compensation, training, and any other conditions or privileges of employment.
11/13/2026
Full time
Job Description Job Description Summary/Objective The Automation Analyst is responsible for designing, developing, supporting, and maintaining automated business processes and related applications to improve operational efficiency across the organization. This position plays a key role in workflow automation, SQL development, application support, data management, and system optimization. The Automation Analyst collaborates with business users, IT team members, and external vendors to deliver scalable, reliable, and secure technology solutions. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Design, develop, implement, and maintain automated business processes and workflows. Utilize Microsoft Power Automate and related technologies to streamline business operations. Test, troubleshoot, debug, and optimize automated workflows and applications. Develop and maintain SQL queries, stored procedures, views, scripts, and data integration routines to support automation, reporting, and business requirements. Support and enhance existing applications and automated processes developed in C# and .NET languages. Analyze, manipulate, and validate large data sets to support operational and reporting needs. Provide technical support for reporting solutions utilizing SQL Server and relational database technologies. Respond to support tickets and user requests in a timely and professional manner. Collaborate with external vendors and software providers on enhancements, upgrades, defect resolution, and technical troubleshooting. Ensure vendor-developed solutions comply with organizational standards, development best practices, and security requirements. Analyze system defects, identify root causes, and implement effective corrective actions. Document processes, technical specifications, solutions, and procedures. The above is a description of the ordinary duties of the position. It should be expected that from time-to-time other duties, both related and unrelated to the above, may be assigned and required. Level of Responsibility Under general supervision, the Automation Analyst is responsible for identifying opportunities to improve business processes through automation and technology solutions. The position develops and maintains workflow automation, supports C applications, and provides SQL development and reporting support. The Automation Analyst works from functional requirements and technical specifications while coordinating closely with members of the IT Applications team and business stakeholders to ensure solutions meet organizational objectives. This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment with occasional exposure to light or moderate noise. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee will constantly operate a computer and other office productivity machinery, such as a phone, calculator, copy machine, and computer printer. The person in this position needs to occasionally move about inside the office and occasionally lift up to 15 pounds. Position Type/Expected Hours of Work This is a full-time position. The typical work week is 35 hours with a normal schedule of Monday through Friday, 8:00 AM to 4:00 PM. Occasional weekend hours may be required. This is a hybrid position. After an initial training period which will be conducted fully in person, this position is expected to be in the office at least two days a week. We are located in Burlington, MA. Travel Occasional local travel during the business day may be required. Skills Required Experience with Microsoft Power Automate or similar workflow automation platforms. Experience with Microsoft SQL Server and Visual Studio. Experience in C#, .NET, or other object-oriented languages. At least 3 to 5 years of automation experience preferred. Experience with technical writing and process documentation. Insurance industry experience or knowledge is preferred. This job description is subject to change at any time. Americans With Disabilities Act Associated Insurance Management, LLC (AIM, LLC) complies with all aspects of the Americans With Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotion and /or advancement opportunities, termination, compensation, training, and any other conditions or privileges of employment.
