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Job Description Job Description Agil3 Technology Solutions (A3T) is seeking an experienced Senior Network Engineer to provide enterprise network engineering, administration, sustainment, and Tier III technical support for the U.S. Government IT environment. The Senior Network Engineer will be responsible for designing, configuring, maintaining, monitoring, securing, documenting, and troubleshooting enterprise network infrastructure supporting customer operations. The position supports geographically dispersed locations and works closely with Systems Engineering, Systems Administration, Cloud Engineering, Cybersecurity, and Technical Support personnel. Key Responsibilities Engineer, configure, administer, maintain, monitor, and troubleshoot enterprise LAN, WAN, and wireless network infrastructure. Configure and maintain Cisco network equipment and associated network-management technologies. Manage and troubleshoot switches, routers, wireless infrastructure, network interfaces, VLANs, IP addressing, and related network services. Support Internet Protocol Address Management (IPAM) and maintain accurate IP address and VLAN assignments. Configure and maintain network access and connectivity supporting users, servers, applications, cloud services, and enterprise systems. Support and troubleshoot DISA and commercial telecommunications circuits, including coordination with external service providers when necessary. Open, manage, track, and resolve technical support cases with Cisco TAC and other network-equipment vendors. Diagnose complex network outages, degraded performance, packet loss, connectivity failures, routing problems, wireless issues, and other infrastructure incidents. Monitor network availability, utilization, capacity, performance, and security and proactively identify potential service degradation. Perform advanced root-cause analysis of network and infrastructure incidents and recommend corrective actions. Install and implement network device software, firmware, patches, and security updates in accordance with applicable cybersecurity directives. Support applicable IAVA/IAVB/IAVM, STIG, vulnerability-remediation, and cybersecurity-hardening activities affecting network infrastructure. Coordinate with Cybersecurity personnel to remediate vulnerabilities and maintain secure network configurations. Maintain configuration baselines and participate in formal configuration- and change-management processes. Maintain current network diagrams, architecture documentation, equipment configurations, circuit information, SOPs, troubleshooting procedures, and other technical documentation. Develop and maintain Standard Operating Procedures (SOPs) and After Action Reports (AARs) for significant outages, maintenance activities, upgrades, and network incidents. Identify network equipment approaching End-of-Life (EOL) or End-of-Support (EOS) and provide recommendations for technology refresh and replacement. Support network equipment replacement and Return Material Authorization (RMA) activities. Support network modernization, upgrades, migrations, installations, and technology-refresh initiatives. Coordinate with Cable/Infrastructure Technicians concerning premise wiring, patch panels, network closets, fiber/copper connections, and physical connectivity issues. Work with Systems Engineers and Systems Administrators to troubleshoot network-dependent services and application connectivity. Coordinate with Cloud Engineers concerning connectivity between on-premises environments and Microsoft Azure/cloud resources. Provide Tier III escalation support for complex network problems escalated by Systems Administrators and Technical Support personnel. Provide technical guidance and mentoring to network, systems, and support personnel. Minimum Experience: Must have 8+ years of progressively responsible network administration, network engineering, or enterprise infrastructure experience. Must have an active DoD Secret security clearance. Must have a Cisco Certified Network Professional (CCNP) certification. Must meet applicable DoD 8140/DCWF requirements for Work Role 441 at the Advanced proficiency level. Demonstrated experience supporting complex enterprise LAN/WAN environments. Advanced experience configuring and troubleshooting Cisco routing and switching technologies. Experience supporting enterprise wireless network infrastructure. Strong understanding of TCP/IP, routing, switching, VLANs, subnetting, DNS, DHCP, SNMP, VPNs, and network-access technologies. Experience with network monitoring, performance analysis, fault isolation, and capacity management. Experience troubleshooting DISA, telecommunications-provider, WAN, or comparable enterprise circuit connectivity. Experience performing network-device patching, firmware/software upgrades, and configuration changes. Experience implementing and maintaining secure network configurations. Knowledge of DoD cybersecurity requirements applicable to network devices and infrastructure. Experience with enterprise network-management and monitoring technologies. Experience maintaining network architecture diagrams, configurations, SOPs, circuit documentation, and technical procedures. Experience working within formal configuration-management and change-management processes. Demonstrated ability to perform advanced network troubleshooting and root-cause analysis. Ability to independently resolve complex technical issues and coordinate resolution across multiple engineering disciplines. Strong written and verbal communication skills. Ability to support geographically dispersed users and infrastructure. Preferred Qualifications: Bachelor's degree in Information Technology, Computer Science, Network Engineering, Cybersecurity, Engineering, or related technical discipline. CompTIA Security+, CySA+, SecurityX/CASP+, CISSP, or other certification. Experience with Cisco Catalyst switches, routers, wireless controllers, and enterprise wireless access points. Experience with Cisco Identity Services Engine (ISE) or comparable network-access-control technology. Experience with enterprise firewalls and security appliances. Familiarity with DISA STIGs, ACAS/Tenable findings, IAVA requirements, and DoD vulnerability-management processes. Experience with SolarWinds or comparable network- monitoring/management platforms. Experience supporting fiber and copper network infrastructure. Experience with Microsoft Azure networking or hybrid cloud connectivity. Familiarity with VPN, ExpressRoute, cloud routing, network security groups, and hybrid enterprise connectivity. Experience with ServiceNow or another enterprise ITSM/ticketing platform. ITIL Foundation certification or experience working within an ITIL-based service-delivery environment. Previous USMC, Navy, DISA, or other DoD enterprise networking experience. Company Overview Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001, ISO 20000-1 & ISO 27001 Certified, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business. A recent recipient of the prestigious Washington Technology TOP 50 (ranking , and on the list for last 4 years!), A3T is experiencing industry leading recognition and growth. In addition to the CEO's recognition as an "All-Star Entrepreneur", A3T is recognized by Inc Magazine as one of the fastest growing companies in the country, by Vet 50 as Fastest Growing Veteran-Owned Businesses, and is featured in CyberSecurity Ventures / Cybercrime Magazine! "As a go-to Women-Owned Cybersecurity company in US and internationally". As part of our growth, we are looking for YOU to join our growing team. A3T offers excellent benefits to enhance the work-life balance, including: Medical Insurance Dental Insurance Vision Insurance Life Insurance Short Term & Long-Term Disability 401k Retirement Savings Plan with Company Match Paid Holidays Paid Time Off (PTO) Tuition and Professional Development Assistance Parking/Travel Reimbursement (metropolitan areas) Powered by JazzHR LDrooZUugD

Job Description Job Description Employment Eligibility Statement: Due to specific project and client requirements, this position is open to U.S. Citizens and U.S. Lawful Permanent Residents (Green Card holders). Sponsorship is not available at this time. Danta Technologies evaluates all candidates in compliance with the Immigration and Nationality Act (INA) and EEOC guidelines. All hiring decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Position Overview: We are seeking an experienced Field Service Operations Engineer to provide advanced technical support for enterprise network infrastructure, with a strong focus on Fortinet FortiGate firewalls, SD-WAN, and network connectivity. The ideal candidate will have hands-on experience troubleshooting complex network incidents, supporting firewall deployments and replacements, coordinating on-site field engineers, and restoring critical network services. Key Responsibilities: Provide L3 support for Fortinet FortiGate firewalls and SD-WAN devices. Troubleshoot firewall policies, NAT, IPsec VPN, routing, WAN/LAN connectivity, and network performance issues. Work with FortiManager and FortiAnalyzer for centralized device management and log analysis. Lead complex incident troubleshooting and root-cause analysis. Coordinate with onsite field engineers for hardware replacement, RMA, cabling, and device recovery. Perform pre-change and post-change health checks and service validation. Support FortiOS upgrades, network deployments, and approved maintenance activities. Manage incidents, problems, and changes using ServiceNow. Collaborate with NOC, Network Operations, Network Security, carriers, and Fortinet TAC. Maintain technical documentation, runbooks, and troubleshooting procedures. Required Technical Skills: Fortinet FortiGate NGFW and FortiOS Fortinet SD-WAN FortiManager and FortiAnalyzer Firewall Policies, NAT, and IPsec VPN BGP, Static Routing, VLANs, and TCP/IP LAN/WAN Troubleshooting DNS, DHCP, Broadband, DIA, and LTE Connectivity Hardware Replacement, RMA, and Remote Field Support ServiceNow Incident, Problem, and Change Management Preferred Qualifications: 6 10 years of network or network-security experience. 4 years of hands-on Fortinet/FortiGate experience. Experience supporting enterprise or multi-site network environments. Fortinet FCP/FCSS, CCNA/CCNP, or ITIL certification preferred. Willingness to support approved maintenance windows and travel to customer sites when required. Notes :- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Benefits : Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law. The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.

Job Description Job Description About Fortanix: In today's world, where data spreads across various clouds and devices, traditional security measures aren't enough. Businesses need a dynamic approach to defend against constant cyber threats and ensure agile data security. Fortanix leads the way in data-centric cybersecurity for hybrid multicloud environments, using advanced cryptography, encryption, and confidential AI solutions. As data breaches become more frequent and traditional defenses fall short, we focus on data exposure management to keep your information safe. Our unified data security platform addresses vulnerabilities in hybrid multicloud environments, defends against threats, and makes it easier to discover, assess, and fix data exposure risks. Whether implementing a Zero Trust model or preparing for the post-quantum computing era, we help businesses worldwide protect their most sensitive data, wherever it is. Our commitment to solving the world's toughest data security challenges has earned Fortanix multiple Cybersecurity Excellence and Innovation Awards, as well as recognition from industry giants such as NVIDIA, Microsoft, Intel, ServiceNow, and Snowflake. Our team includes industry leaders and cryptography experts, creating a culture of trust, innovation and collaboration where every voice is valued. Recognized as a Great Place to Work, we're looking for passionate individuals to help us shape the future of data security and work towards a safer digital future. Why work with us? We're seeking passionate people to work with us to change the very idea of how people use cloud computing. We take pride in making Fortanix a great place to work. Coworkers recognize that great ideas can come from anyone, and everyone is encouraged to jump in, contribute, and ask questions. In tackling the hardest problems, we believe that working together will produce better solutions. Responsibilities: We are looking for a Senior Network Engineer to help build, operate, and evolve the network infrastructure behind our global SaaS platform. This is a hands-on, automation-focused network engineering role for someone who enjoys working across data center, cloud, Linux, and virtualized network environments. You'll own networking end-to-end-from deployment and configuration to monitoring, troubleshooting, automation, and continuous improvement. You don't need to be a pure network architect, but you should have strong networking fundamentals, understand how modern network infrastructure is designed, and be able to independently troubleshoot complex problems and implement solutions with limited direction. You'll work closely with Engineering, SaaSOps, and Customer Success teams and will also help own our lab and data center network infrastructure in Santa Clara. What You'll Do Deploy, operate, and improve data center network infrastructure , including routing, switching, network security, load balancing, and connectivity. Support network infrastructure across data center, cloud, and virtualized environments , ensuring reliability, scalability, performance, and security. Own networking for our Santa Clara lab environment , including deployments, maintenance, troubleshooting, and occasional hands-on data center support. Automate network provisioning, configuration, monitoring, and operational tasks using Python, Ansible, Bash, or similar tools. Configure and manage network infrastructure, with a significant portion of our environment running on Juniper and JunOS . Work with software-defined networking (SDN), Network Functions Virtualization (NFV), and virtualized network environments . Troubleshoot complex infrastructure issues across network, Linux operating system, and application layers . Partner with Engineering, SaaSOps, and Customer Success teams to deploy and support networking solutions across private and public cloud environments. Monitor network health and performance, identify potential issues, and improve network observability and operational reliability. Participate in an on-call rotation supporting mission-critical network services. Coordinate and execute occasional data center visits for infrastructure deployment, server maintenance, and operational support. Evaluate new networking technologies and contribute to technical standards, documentation, automation, and infrastructure best practices. Requirements Approximately 5+ years of hands-on network engineering experience , or equivalent experience demonstrating strong networking expertise. Strong understanding of networking fundamentals , including TCP/IP, routing, switching, VLANs, network security, load balancing, and common routing protocols. Hands-on experience deploying, operating, and troubleshooting data center network infrastructure . Experience working with Linux systems and troubleshooting issues across network, operating system, and application layers. An automation-first mindset with experience using Python, Ansible, Bash, or similar tools to automate network configuration and operations. Experience with software-defined networking (SDN) and familiarity with Network Functions Virtualization (NFV) or virtualized networking environments. Experience supporting networking in cloud or hybrid infrastructure environments . Experience with network monitoring, observability, performance optimization, and production incident response. Ability to independently troubleshoot complex infrastructure problems and implement solutions with limited direction. Strong analytical, communication, and collaboration skills and the ability to work effectively across engineering teams. A proactive, ownership-driven approach and interest in continuously improving how network infrastructure is deployed and operated. Nice to Have Hands-on experience with Juniper networking platforms and JunOS . Strong Cisco experience may also be considered, particularly for candidates with strong networking, Linux, and automation experience. Experience supporting infrastructure for a SaaS, software, or technology product company . Experience working across both physical and virtualized network infrastructure . Experience with public cloud networking in AWS, Azure, or GCP . Experience owning or supporting lab or data center environments . Experience developing network automation, infrastructure tooling, or configuration-management solutions. What We're Looking For We're looking for someone who combines strong networking fundamentals with a modern infrastructure mindset. You may come from a traditional networking background, but you should be comfortable working beyond routers and switches-using Linux, automation, cloud technologies, and software-defined networking to operate infrastructure at scale. You don't need to check every box. If you have strong networking fundamentals, are hands-on, enjoy troubleshooting complex infrastructure problems, and are interested in expanding your skills across automation and modern network technologies, we'd like to hear from you. Benefits What we offer: We offer a collaborative work environment, amazing equity, great benefits, competitive salary, and the opportunity to redefine cloud computing. Unlimited PTO (it's between you and your work!) 40 hours of Volunteer Time Off/year Internet stipend Friendly culture that brings the best out of everybody 401k Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Retirement Savings, Wellness Program, Short-and Long-Term Disability, Holidays, and more. The base compensation range for this role is $120,000 - $150,000/ Year. Fortanix is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you're interested in working in a fast-growing, exciting working environment - we encourage you to apply!

Job Description Job Description A&M Technologies, Inc. (A&M) is a minority-owned small business established in 2014, specializing in providing expert Federal IT support and management services. Our comprehensive offerings include systems integration, IT security, continuity of business operations support, IT infrastructure planning, enterprise resource planning (ERP) systems support, business process automation, cloud migration, software engineering, systems engineering, and IT project management. At A&M, we take pride in our diverse and high-performing team. With unwavering dedication and commitment to our customers' success, our practitioners bring unparalleled expertise to every project. Through our collaborative "one-team" approach and technical prowess, we excel in assisting our clients in overcoming their most complex IT challenges. We are actively seeking a highly skilled Senior ServiceNow Engineer to join our team, responsible for delivering and supporting large-scale ServiceNow implementations in a secure environment. The ideal candidate will bring deep ServiceNow expertise, strong troubleshooting skills, and the ability to work effectively within Agile teams. Must have a TS/SCI with CI Poly clearance to be considered. Required Experience Include Expert-level ServiceNow engineering experience, with a demonstrated track record delivering similar scope projects, strong troubleshooting/solutioning skills, and technical documentation abilities Experience configuring tools that provide end-to-end visibility, monitoring, and analytics (e.g., AppDynamics, Dynatrace), including integration of virtualized applications and application streaming/layering techniques Experience leading and overseeing a total system perspective, including technical understanding of the relationships, dependencies, and requirements across cloud services, infrastructure, and security domains Understanding of security-related requirements in secure environments, with familiarity in Agile methodologies and the ability to accurately decompose tasks into Jira stories Experience with IBM Enterprise Lifecycle Management, TeamWork Cloud/Cameo, Microsoft Project, and/or Tableau. Qualifications Bachelor's Degree in STEM and 10+ year experience using ServiceNow Must have an TS/SCI with CI Poly clearance Possess ServiceNow Certification Must have Security+ CE Certification Compensation & Benefits Highlights Target Salary Range: $175,000 - $225,000 Competitive salary and benefits package Employee referral bonuses of up to $10,000 for eligible hires Additional bonus opportunities for exceptional performance and contributions to business development and company growth Health & Wellness Comprehensive medical, dental, and vision coverage for employees and eligible dependents Deductible reimbursement of up to $1,000 for employee-only coverage and up to $2,000 for family coverage upon meeting plan deductibles Income Protection 100% company-paid short-term disability insurance 100% company-paid long-term disability insurance 100% company-paid accidental death and dismemberment (AD&D) insurance Company-paid life insurance coverage up to $150,000 Retirement 401(k) plan with immediate vesting upon eligibility. Employees become eligible after six months of service Pre-tax and Roth contribution options available Company Match: A&M provides a dollar-for-dollar match on employee contributions up to 6% of eligible compensation Non-Elective Contribution (NEC): A&M provides an additional 6% company contribution to all eligible participants, regardless of employee contributions Paid Time Off Up to 18 days of flexible paid time off (PTO) Additional PTO awarded based on years of service: +2 days after 3 years, +4 days after 6 years, and +7 days after 10 years 10 paid holidays annually, including up to four floating holidays Work-Life Balance Flexible work schedules, including flex time and compressed work schedules, based on contract and project requirements Powered by JazzHR QYgjJVLxtM

Job Description Job Description Agil3 Technology Solutions (A3T) is seeking an experienced Senior Network Engineer to provide enterprise network engineering, administration, sustainment, and Tier III technical support for the U.S. Government IT environment. The Senior Network Engineer will be responsible for designing, configuring, maintaining, monitoring, securing, documenting, and troubleshooting enterprise network infrastructure supporting customer operations. The position supports geographically dispersed locations and works closely with Systems Engineering, Systems Administration, Cloud Engineering, Cybersecurity, and Technical Support personnel. Key Responsibilities Engineer, configure, administer, maintain, monitor, and troubleshoot enterprise LAN, WAN, and wireless network infrastructure. Configure and maintain Cisco network equipment and associated network-management technologies. Manage and troubleshoot switches, routers, wireless infrastructure, network interfaces, VLANs, IP addressing, and related network services. Support Internet Protocol Address Management (IPAM) and maintain accurate IP address and VLAN assignments. Configure and maintain network access and connectivity supporting users, servers, applications, cloud services, and enterprise systems. Support and troubleshoot DISA and commercial telecommunications circuits, including coordination with external service providers when necessary. Open, manage, track, and resolve technical support cases with Cisco TAC and other network-equipment vendors. Diagnose complex network outages, degraded performance, packet loss, connectivity failures, routing problems, wireless issues, and other infrastructure incidents. Monitor network availability, utilization, capacity, performance, and security and proactively identify potential service degradation. Perform advanced root-cause analysis of network and infrastructure incidents and recommend corrective actions. Install and implement network device software, firmware, patches, and security updates in accordance with applicable cybersecurity directives. Support applicable IAVA/IAVB/IAVM, STIG, vulnerability-remediation, and cybersecurity-hardening activities affecting network infrastructure. Coordinate with Cybersecurity personnel to remediate vulnerabilities and maintain secure network configurations. Maintain configuration baselines and participate in formal configuration- and change-management processes. Maintain current network diagrams, architecture documentation, equipment configurations, circuit information, SOPs, troubleshooting procedures, and other technical documentation. Develop and maintain Standard Operating Procedures (SOPs) and After Action Reports (AARs) for significant outages, maintenance activities, upgrades, and network incidents. Identify network equipment approaching End-of-Life (EOL) or End-of-Support (EOS) and provide recommendations for technology refresh and replacement. Support network equipment replacement and Return Material Authorization (RMA) activities. Support network modernization, upgrades, migrations, installations, and technology-refresh initiatives. Coordinate with Cable/Infrastructure Technicians concerning premise wiring, patch panels, network closets, fiber/copper connections, and physical connectivity issues. Work with Systems Engineers and Systems Administrators to troubleshoot network-dependent services and application connectivity. Coordinate with Cloud Engineers concerning connectivity between on-premises environments and Microsoft Azure/cloud resources. Provide Tier III escalation support for complex network problems escalated by Systems Administrators and Technical Support personnel. Provide technical guidance and mentoring to network, systems, and support personnel. Minimum Experience: Must have 8+ years of progressively responsible network administration, network engineering, or enterprise infrastructure experience. Must have an active DoD Secret security clearance. Must have a Cisco Certified Network Professional (CCNP) certification. Must meet applicable DoD 8140/DCWF requirements for Work Role 441 at the Advanced proficiency level. Demonstrated experience supporting complex enterprise LAN/WAN environments. Advanced experience configuring and troubleshooting Cisco routing and switching technologies. Experience supporting enterprise wireless network infrastructure. Strong understanding of TCP/IP, routing, switching, VLANs, subnetting, DNS, DHCP, SNMP, VPNs, and network-access technologies. Experience with network monitoring, performance analysis, fault isolation, and capacity management. Experience troubleshooting DISA, telecommunications-provider, WAN, or comparable enterprise circuit connectivity. Experience performing network-device patching, firmware/software upgrades, and configuration changes. Experience implementing and maintaining secure network configurations. Knowledge of DoD cybersecurity requirements applicable to network devices and infrastructure. Experience with enterprise network-management and monitoring technologies. Experience maintaining network architecture diagrams, configurations, SOPs, circuit documentation, and technical procedures. Experience working within formal configuration-management and change-management processes. Demonstrated ability to perform advanced network troubleshooting and root-cause analysis. Ability to independently resolve complex technical issues and coordinate resolution across multiple engineering disciplines. Strong written and verbal communication skills. Ability to support geographically dispersed users and infrastructure. Preferred Qualifications: Bachelor's degree in Information Technology, Computer Science, Network Engineering, Cybersecurity, Engineering, or related technical discipline. CompTIA Security+, CySA+, SecurityX/CASP+, CISSP, or other certification. Experience with Cisco Catalyst switches, routers, wireless controllers, and enterprise wireless access points. Experience with Cisco Identity Services Engine (ISE) or comparable network-access-control technology. Experience with enterprise firewalls and security appliances. Familiarity with DISA STIGs, ACAS/Tenable findings, IAVA requirements, and DoD vulnerability-management processes. Experience with SolarWinds or comparable network- monitoring/management platforms. Experience supporting fiber and copper network infrastructure. Experience with Microsoft Azure networking or hybrid cloud connectivity. Familiarity with VPN, ExpressRoute, cloud routing, network security groups, and hybrid enterprise connectivity. Experience with ServiceNow or another enterprise ITSM/ticketing platform. ITIL Foundation certification or experience working within an ITIL-based service-delivery environment. Previous USMC, Navy, DISA, or other DoD enterprise networking experience. Company Overview Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001, ISO 20000-1 & ISO 27001 Certified, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business. A recent recipient of the prestigious Washington Technology TOP 50 (ranking , and on the list for last 4 years!), A3T is experiencing industry leading recognition and growth. In addition to the CEO's recognition as an "All-Star Entrepreneur", A3T is recognized by Inc Magazine as one of the fastest growing companies in the country, by Vet 50 as Fastest Growing Veteran-Owned Businesses, and is featured in CyberSecurity Ventures / Cybercrime Magazine! "As a go-to Women-Owned Cybersecurity company in US and internationally". As part of our growth, we are looking for YOU to join our growing team. A3T offers excellent benefits to enhance the work-life balance, including: Medical Insurance Dental Insurance Vision Insurance Life Insurance Short Term & Long-Term Disability 401k Retirement Savings Plan with Company Match Paid Holidays Paid Time Off (PTO) Tuition and Professional Development Assistance Parking/Travel Reimbursement (metropolitan areas) Powered by JazzHR u532q3Jed8

Job Description Job Description About Agile Defense At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests. Requisition #: 1798 Job Title: Senior Network Engineer Location: Hybrid, Ashburn, VA Clearance Level: Ability to successfully receive a DHS Customs and Border Protection background check (CBP BI), Public Trust Job Description Serve as a Senior Network Engineer enabling the Department of Homeland Security (DHS) mission and enterprise network infrastructure. The applicant will be responsible for engineering, maintaining, configuring, and troubleshooting wide-area networks (WAN), local-area networks (LAN), SDWAN, Virtual Private Networks, wireless networks (WLAN), and perimeter security controls in accordance with customer standards and mandates. Education and Background Bachelor's degree in management information systems, Computer Science, Engineering, or a related technical field (e.g. Networking and Telecommunications) with 10+ years of experience performing network engineering or 14+ years of network engineering experience without a bachelor's degree. Minimum of ten (10) years of verifiable network engineering experience supporting a large, complex Federal agency. Strong knowledge of networking protocols, such as TCP/IP, BGP, OSPF, EIGRP, MPLS, VPNs and VLANs. Expertise and experience with Cisco technology and Firewall technologies. Ability to perform firewall changes. Hands-on experience with SDN technologies such as Cisco ACI or VMware NSX. Excellent problem-solving and analytical skills, with the ability to troubleshoot complex network issues. Delivers high-level technical leadership to meet or exceed establishes project goals. Years of Experience 10 years Required Skills The Senior network engineer will be the technical lead performing the following: Network Engineering & Maintenance: Configure, deploy, and support enterprise-grade switches, routers, firewalls, VPN gateways, adhere to logging baselines and load balancers across DHS operational environments. Troubleshooting & Incident Management: Provide Tier 2/Tier 3 escalation support for network outages, circuit degradations, and performance issues; conduct root cause analyses (RCA) and coordinate vendor support. Architecture & Upgrades: Support the planning, installation, and cutover of network hardware upgrades, SD-WAN transitions, cloud interconnects (AWS/Azure/GCP), remote field sites and infrastructure modernization. Software Defined Wide Area Networking (SD-WAN): Design, implement, and maintain an SD-WAN solution that extends the principles of software-defined networking and supports multiple network transports (e.g., Dedicated Internet Access (DIA), Broadband Internet, MPLS, 4G/LTE/5G, and satellite) at remote sites. Use SD-WAN network virtualization capabilities, the SD-WAN solution to route traffic based on application type, pre-defined routing policies, and network performance requirements Documentation & Asset Management: Maintain accurate network diagrams (Visio), topology maps, inventory databases, standard operating procedures (SOPs), and change control tickets (ServiceNow/Remedy). Support On-Call & Escalation Management: support 24/7/365 on-call rotation readiness to respond to Tier 3 critical network incidents within SLA limits and coordinating cross-functional escalation pathways. When needed to restore services, the Senior Network Engineer will provide a solution and implement an Emergency Change Request (ECR), Emergency Break Fix (EBF), or Change Request. Root Cause Analysis (RCA) or Post Incident Reporting: Participate in the Root Cause Analysis (RCA) or post incident analysis of problems for mission critical applications, mission essential applications, and mission essential network infrastructure as well as recurring issues on the enterprise IT infrastructure. Project Support: Partner with program and project managers to align network engineering deliverables, milestone schedules, and resource planning with enterprise project objectives. Scheduled and Adhoc Travel: Ability to travel within the United States either on short notice or scheduled, up to 35% of the time. Preferred Skills Active CBP BI or within the past 3 years Active Industry certifications, such as CCNA, CCNP (routing and switching) Nice to have: experience and expertise with Zero Trust (Zscaler) and Palo Alto technologies Previous experience CBP highly desired, followed by DHS or DoW Advance skills in 3 or more of the following: Cisco SD-WAN Cisco Hyperflex Cisco StealthWatch Cisco Application Centric Infrastructure Cisco Firepower Willing to be cross trained in the above technologies, Working Conditions Ability to sit for long periods of time Our Core Values Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do. Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated. Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support. Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task. Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges. Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description Description: Ares Enterprise is seeking qualified management, technical, and cybersecurity professionals to support enterprise IT operations at Los Angeles Air Force Base (LAAFB), Space Systems Command (SSC), and supported geographically separated locations. The program supports approximately 6,000 users across classified and unclassified environments, providing the technology services necessary for daily operations, secure collaboration, and mission execution. We are seeking candidates across multiple specialties and experience levels. Selected personnel will work alongside government leadership, military personnel, enterprise service providers, and other contractors to maintain dependable IT services, resolve technical issues, improve business processes, and implement modernization initiatives. Responsibilities will vary by position and may include: Program Management and Service Delivery Manage contract operations, staffing, schedules, deliverables, and service quality across multiple technical teams and customer organizations. Serve as a primary point of coordination with government stakeholders to address priorities, performance concerns, resource needs, and operational risks. Prepare status reports, management briefings, performance dashboards, and corrective action plans. Monitor service levels, customer satisfaction, workload trends, and project milestones. Lead transition activities, continuity planning, quality assurance, and continuous service improvement. Help Desk, Deskside, and Executive Support Provide responsive technical support for desktops, laptops, mobile devices, printers, peripherals, software, and user connectivity. Diagnose and resolve hardware, operating system, application, account access, and certificate issues. Record, prioritize, update, and resolve incidents and service requests using ServiceNow or the government-designated IT service management system. Coordinate escalations with enterprise service desks, infrastructure teams, equipment manufacturers, and other support organizations. Support equipment installation, workstation moves, technology refresh, user onboarding and offboarding, and senior leader requirements. Provide dedicated customer support within assigned SSC organizations and secure work areas. IT Asset and Software License Management Maintain accurate hardware inventories, equipment records, hand receipts, and supporting accountability documentation. Support shipping, receiving, storage, distribution, transfer, sanitization, and disposal of IT equipment. Coordinate physical inventories and reconcile missing, excess, damaged, or obsolete assets. Track software licenses, review installed software, and identify licensing discrepancies or unauthorized applications. Provide guidance and training to property custodians and unit software license managers. Network, Systems, and Database Administration Operate and maintain locally managed networks, servers, virtual environments, databases, and supporting infrastructure within the assigned scope. Perform system configuration, patching, upgrades, performance monitoring, troubleshooting, and preventive maintenance. Manage user accounts, permissions, privileged access, and configuration records. Execute and validate backups, restoration procedures, and recovery activities. Maintain technical documentation and coordinate changes with government personnel and enterprise infrastructure providers. Support Microsoft Windows Server, VMware, Microsoft SQL Server, Oracle, Cisco, and related technologies as required by the position. Cybersecurity and Secure Communications Support cybersecurity operations, security assessments, vulnerability management, compliance monitoring, and remediation tracking. Maintain security documentation and support Risk Management Framework activities and system authorization requirements. Apply security configurations and assist with implementing applicable Security Technical Implementation Guides. Support incident reporting, inspections, audits, and corrective actions. Perform Information Systems Security Manager or Information Systems Security Officer duties where assigned. For designated COMSEC positions, manage cryptographic equipment, keying material, inventories, accountability records, secure voice systems, and user training. IT Planning, Engineering, and Configuration Management Gather and analyze customer requirements and recommend technical solutions that support mission needs. Conduct site surveys, evaluate hardware and software options, and develop implementation approaches and cost estimates. Support project planning, equipment installation, infrastructure modifications, technology refresh, and migration activities. Maintain system diagrams, installation records, configuration documentation, and implementation schedules. Support quality assurance reviews, self-inspections, and operational process improvements. Video Teleconferencing and Audiovisual Support Install, configure, test, operate, and troubleshoot classified and unclassified conferencing equipment. Support Microsoft Teams meetings, secure VTC sessions, conference rooms, presentations, and senior leader events. Maintain cameras, microphones, displays, speakers, codecs, and associated audiovisual components. Perform pre-event testing and provide live technical assistance to minimize meeting disruptions. Document equipment issues, maintenance actions, usage, and customer support activities. Knowledge Management and Information Governance Support records management, publications and forms, privacy programs, and Freedom of Information Act processing under government direction. Develop, organize, and maintain SharePoint sites, document libraries, permissions, and collaboration content. Assist with information cleanup, migration, retention, and organizational changes. Maintain user guides, standard operating procedures, knowledge articles, and training materials. Provide training and assistance to records custodians, knowledge managers, and end users. Application Support, Automation, and Reporting Maintain and enhance SharePoint Online and on-premises collaboration environments. Develop and support Power Apps, Power Automate workflows, and Power BI dashboards to improve business processes and reporting. Translate customer needs into application enhancements, automated workflows, and usable reporting solutions. Support Microsoft Project Server, Integrated Master Schedule applications, personnel databases, and associated SQL environments. Perform application troubleshooting, testing, permissions management, data imports, reporting, and documentation. Identify opportunities to standardize solutions, reduce manual work, and improve usability across supported organizations. Requirements: Education and Experience Education, professional experience, and technical training appropriate to the assigned position and level of responsibility. Demonstrated experience in one or more of the functional areas described above. Practical ability to operate, maintain, troubleshoot, manage, or improve the systems and services associated with the selected specialty. Management candidates should demonstrate experience leading technical teams, coordinating customer requirements, managing performance, and delivering contractual requirements. Senior technical candidates should demonstrate experience resolving complex issues, developing solutions, and advising customers or junior personnel. Security and Access Must meet the personnel security and clearance requirements of the assigned position and work location. Certain positions require Secret clearance; designated classified, cybersecurity, and COMSEC positions may require Top Secret/SCI access. Ability to obtain and maintain a Common Access Card and required installation, facility, and system access. Ability to handle classified information, Controlled Unclassified Information, and personally identifiable information according to applicable procedures. Technical Qualifications and Certifications Meet applicable DoD 8140 and Defense Cyber Workforce Framework qualifications for the assigned work role, where required. Hold or obtain relevant commercial certifications and computing environment qualifications within contractually required timeframes. Working knowledge of the technologies relevant to the position, which may include ServiceNow, Microsoft 365, SharePoint, Power Platform, Windows Server, VMware, SQL Server, Oracle, Cisco, or secure conferencing systems. Familiarity with incident management, service requests, change management, configuration management, and service performance reporting. Cybersecurity candidates should have experience with security controls, vulnerability remediation, compliance documentation, and risk management. Application and automation candidates should have experience gathering requirements, configuring or developing solutions, testing changes, and supporting users. Professional Skills Strong analytical, troubleshooting, organizational, and customer service skills. Ability to communicate technical information clearly to users, technical teams . click apply for full job details

Job Description Job Description PA 55 The start of the contract, it would be management's preference if they were within an hour from the Greater Harrisburg Area. The position will be primarily telework, but occasional in-office attendance may be required depending on operational needs. Our direct client has an opening for a Network Engineer (719729) This contract is up to 18 months, located in Harrisburg, PA WE CAN WORK CORP TO CORP OR W2. If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE DESCRIPTION OF DUTIES: Participate in initiatives to supply network services to provide maximum network and telecommunication availability, reliability, and flexibility. Organize and assist with IOS and firmware upgrades for all edge networking devices and assets. Assist in the development of network infrastructure solutions to enhance all Commonwealth business units based on their needs. Design and assist in orchestrating pilots for edge networking upgrades and infrastructure changes/ needs in cooperation with the Edge Networking Control team. Led and participated in the design, pilot, and implementation of Enterprise edge networking infrastructure related projects. This includes both participation with other teams as well as leading, coordinating, and directing various project teams; suggesting/ designing alternative solutions; creating and evaluating proposals; and actively directing and participating in the deployment of technologies that support the Commonwealth's initiatives and evolving business needs. Manage assigned Enterprise Edge Networking infrastructure-related projects. This includes participating in, coordinating, and directing various project teams; designing alternatives; evaluating proposals; recommending and presenting solutions to management and agency operations; and managing the deployment of technologies that support the Commonwealth's initiatives and evolving business needs. Participate in and ensure the full and ongoing documentation of all edge networks, including the ongoing full inventory of assets and logical/ operational network diagrams. Assist other networking teams in the review of plans, designs, and implementations of complex networks to enable the integration of network operating systems, platforms, and protocols to enhance network performance and security. Assist in the review of vendor bulletins and other critical announcements and provide remediation recommendations as needed. Proactively assist in driving edge networking refresh cycles and subsequent deployment schedules in cooperation with other network teams. Support the Control and Solutions teams' efforts for pilot execution, review, and product evaluation. Evaluate current and future network needs and prepare technical solutions and recommendations. Participate in the review of network cabling and infrastructure documents to ensure that networking requirements are met, and specifications meet all appropriate Commonwealth and industry technical standards. Participate in the development and execution of testing processes to validate ongoing compliance with policies and industry standards. Maintain and manage relationships with agency and delivery center operational contacts, business partners, service providers, infrastructure suppliers, and network carriers. Supports the planning and design of LAN/WAN network architecture including: Network bandwidth analysis and capacity planning. Detailed specifications and schematic engineering drawings for network enhancements and modifications. Performs network management functions utilizing various industry tools to monitor, test, verify, troubleshoot, and resolve complex network problems by working with users, service providers, business partners, and others to resolve problems. Maintain expert knowledge, lead, and provide direct hands-on support, configuration, and design of Commonwealth network resources. Provide second and third-tier support for all network teams, network users, and remote IT staff regarding the access and use of established network resources as needed. Research and maintain an ongoing understanding of emerging and current network hardware, WAN/LAN/WLAN networking options, network carrier options, intelligent transportation, video, security, voice, and wireless trends. Support the edge networking's network health tools and interface with Enterprise service owners. Ensure service orders are submitted and delivered as needed. Coordinates change management efforts with the Edge Networking Operations and Control teams. Ensures that assigned edge networking trouble tickets or incidents follow established processes and are fully documented within ServiceNow. Communicates effectively both verbally and in writing with other employees, vendors, and business partners. Maintains a working knowledge of network monitoring tools and automation. Performs other duties as required. ADA REQUIREMENTS: Equipment in use in Job Performance: Personal Computers, servers, network components, telephones, calculators, copy machines, printers, faxes, cell phones, and common writing devices. Must be able to lift 50 pounds. Must be able to work from a step ladder. JOB LOCATION: Telework is an option for this position, as is working from a structured office setting at the nearest approved Commonwealth-owned facility. Occasional attendance at various meetings, conferences, and training sessions, as well as overnight travel, is required. DECISION MAKING: Appropriately manages time and engages other edge networking teams as needed or required. Overall performance of the network team and availability/performance of the network and customer satisfaction are factors used to determine level of success. ESSENTIAL FUNCTIONS: Obtain and maintain CJIS clearances. Operate telephones/cell phones. Operate a PC and peripherals/ servers and network components. Operate motor vehicles and maintain a valid PA driver's license. Excellent oral and written communication skills using the English language. Read and comprehend technical literature. Lift equipment up to 40 pounds. Ability to assess issues/problems and make appropriate decisions for resolution. Stay current with new and emerging network-related trends and technologies. Provide outstanding customer service. Network Switching required - 4-5 years Network Routing required - 3-4 years CCNP desired - 2-3 years SD-WAN beneficial - 2 years By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at any time. FHR

Job Description Job Description Overview We are seeking a Senior Data Network Engineer to join our team. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Responsibilities RESPONSIBILITIES Lead installation, configuration, and optimization of network infrastructure including routers, switches, and wireless systems Perform advanced configuration of VLANs, routing, and network segmentation Oversee Cisco IOS upgrades, validation, and configuration management Ensure proper configuration and maintenance of remote management access Maintain and validate network architecture documentation and configuration standards Lead complex office moves, infrastructure upgrades, and network reconfigurations Oversee implementation of network changes, ensuring minimal disruption to operations Support and coordinate troubleshooting and maintenance of WAN and telecommunications circuits including DWDM environments Coordinate with telecommunications providers, vendors, and internal stakeholders for installations and issue resolution Utilize advanced network management tools and diagnostic equipment Provide escalation support for high-priority (P1/P2) incidents and complex network issues Lead root cause analysis and resolution for recurring or critical issues Ensure alignment with OCIO response and resolution targets Coordinate with Project Manager and OCIO for high-impact incidents Ensure accuracy and completeness of network documentation, diagrams, and configuration records Review and validate documentation produced by engineering staff Support preparation of operational reports and performance tracking Ensure compliance with documentation, audit, and configuration management requirements Provide technical guidance and mentorship to Systems Engineer Level II staff Serve as primary technical liaison with OCIO stakeholders for engineering activities Support planning, coordination, and execution of network changes and upgrades Ensure consistent communication and alignment across teams REQUIRED QUALIFICATIONS 7+ years of experience supporting enterprise network and infrastructure environments Advanced experience with Cisco networking technologies including routing, switching, and VLAN configuration Experience supporting WAN environments and telecommunications circuits including optical/DWDM Experience leading network installations, upgrades, and infrastructure changes Strong experience with network troubleshooting and root cause analysis Experience working within ServiceNow ticketing system Bachelor's degree in IT, Computer Science, Engineering, or related field (or equivalent experience) Active or must be able to obtain Public Trust PREFERRED QUALIFICATIONS Cisco certification (CCNP or higher preferred) Experience in federal or enterprise IT environments Experience supporting large, multi-site network environments Experience with network monitoring and management tools Knowledge of ITIL-based service management practices Qualifications WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Washington, DC Type of environment: Office, Hybrid Noise level: Low Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel:Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to grip, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE Must be a U.S. Citizen Active or must be able to obtain Public Trust OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. Many positions require specific certifications and/or the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. Applicants who accept an offer of employment may be subject to investigations performed by TekSynap and/or the Government to verify the candidate meets the required qualifications and other eligibility requirements. WAGE INFORMATION Target salary range: $98,000.00 - $130,000.00. The salary range displayed is an estimate only and is not a guarantee of compensation or salary and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.

Job Description Job Description Cisco Unified Communications Engineer Job Number: 26-01680 Use your skills where innovative technology solutions begin. ECLARO is looking for a Cisco Unified Communications Engineer for our client in Sun Prairie, WI. ECLARO's client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you're up to the challenge, then take a chance at this rewarding opportunity! Position Overview: Company is seeking an experienced Cisco Unified Communications (UC) Engineer for an approximately four-month engagement to provide day-to-day operational and technical support for its Cisco Collaboration environment. A primary focus of this role will be managing and resolving collaboration-related support tickets within Company's ServiceNow environment. The Engineer will troubleshoot issues, assist end users and internal IT staff, and coordinate technical resources during critical incidents or outages. Company would prefer a resource who is local to its Wisconsin / Midwest operations, but is open to considering a limited number of strong non-local / remote candidates, particularly if they provide a more cost-effective option. This is a hands-on operational support role rather than an architecture or transformation position. The ideal consultant can independently work through a support queue, troubleshoot Cisco Collaboration issues through resolution, communicate effectively with users and technical teams, and escalate issues appropriately when additional support is required. Responsibilities: Manage, update, troubleshoot, and resolve Cisco Collaboration-related incident tickets within ServiceNow. Provide day-to-day operational support for Company's Cisco Unified Communications and Collaboration environment. Troubleshoot voice, collaboration, conferencing, endpoint, and related connectivity issues. Provide technical assistance and troubleshooting support to end users and Company IT staff. Independently investigate technical issues and drive tickets through resolution or appropriate escalation. Coordinate and facilitate incident bridge calls during Severity 1 (critical) incidents or outages. Engage appropriate Company, Client, Cisco, and third-party technical resources during escalations to expedite resolution. Open and manage Cisco TAC / support cases when appropriate. Provide general operational guidance and best-practice recommendations related to the Cisco Collaboration environment. Document troubleshooting activities, resolutions, and relevant technical information within ServiceNow. Participate in scheduled after-hours activities when required and coordinated in advance. Required Qualifications: Strong hands-on experience supporting Cisco Unified Communications / Collaboration environments. Experience troubleshooting and resolving Cisco voice, collaboration, conferencing, and endpoint issues. Strong operational support and incident troubleshooting experience. Experience independently managing and resolving technical support tickets. Ability to troubleshoot critical production incidents and participate in or facilitate technical incident bridge calls. Ability to coordinate effectively with internal technical teams, vendors, and Cisco support resources. Strong communication, documentation, and customer-facing skills. Ability to work independently with limited supervision. Cisco Unified Communications / Collaboration: Strong hands-on operational support and troubleshooting experience. We need someone who has actually supported an existing Cisco UC environment day to day. Ticket & Incident Resolution / ServiceNow: Ability to independently manage a support queue, troubleshoot issues, document activity, and drive collaboration-related tickets through resolution within ServiceNow. Production Support & Escalation: Experience handling critical production incidents, participating in or facilitating Sev 1 bridge calls, and coordinating Cisco TAC, internal teams, and other technical resources. Preferred Experience: Experience working within an ITSM / ticketing platform; ServiceNow experience. Experience with some or all of the following is preferred: Cisco Unified Communications Manager (CUCM) Cisco Contact Center Technologies Cisco Unity Connection Cisco Collaboration Endpoints and Video Technologies Cisco Webex / Collaboration Technologies Cisco TAC Case Management ServiceNow Networking Concepts Related to Voice and Collaboration Environments Highly Available Enterprise Cisco UC Environments If hired, you will enjoy the following ECLARO Benefits: 401k Retirement Savings Plan administered by Merrill Lynch Commuter Check Pretax Commuter Benefits Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO If interested, you may contact: Homer Ballega Homer Ballega LinkedIn Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

Job Description Job Description Senior Network Manager Primary Location : Chicago, IL V-Soft Consulting is currently hiring for a Senior Network Manager for our premier client in Chicago, IL. Education and Experience: Experience managing support/maintenance agreements and outside service providers Experience working with a Security Operations Center 4-year college degree in a related field and/or relevant professional experience 7 years of managing experience leading IT network engineering teams 10 years of Technical Operations, Engineering & Implementation, and Security Engineering experience Knowledge and Skills: Knowledge of Cybersecurity operations Strong knowledge of ITIL concepts. ITIL certification is a plus Strong client-focus skills with ability to recognize client requirements, assist client in achieving their goals, manage client expectations and consistently achieve high client satisfaction Strong organizational and management skills; ability to efficiently manage a variety of multiple concurrent projects simultaneously Experience with designing an ITSM system to manage incidents, problems, workflows and to collect metrics required for reporting, preferably on ServiceNow Strong interpersonal skills, communication, leadership ability, and teamwork. WHAT YOU'LL DO: Job Responsibilities: Technical Operations Perform advanced troubleshooting and root cause analysis of critical network incidents. Provide hands-on support during major outages, cybersecurity incidents, and high-priority operational events. Participate in network configuration reviews and oversee implementation of complex network changes. Collaborate with engineering teams to resolve performance, capacity, and reliability issues. Engineering & Implementation Design and implement switching, routing, wireless, network security, and cloud connectivity solutions. Lead technical deployments, migrations, upgrades, and integration projects. Develop and maintain network capacity planning, performance monitoring, and optimization strategies. Interested? Qualified candidates should send their resumes to V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks. As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth. V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. For more information or to view all our open jobs, please visit or call .

Job Description Job Description L2/3 Network Engineer (Data Network) We are looking for an experienced L3 Network Engineer to support and maintain our enterprise network infrastructure. The ideal candidate will have strong hands-on experience with Cisco networking technologies and be capable of troubleshooting complex network issues, leading infrastructure changes, and ensuring high network availability . Key Responsibilities Manage and troubleshoot enterprise LAN/WAN and data center networks. Configure and support Cisco routing and switching infrastructure. Deploy and maintain SD-WAN solutions. Administer Cisco Client for AAA, 802.1X, TACACS , RADIUS, and network access control. Support Aruba wireless infrastructure, including AP deployment and Aruba Central. Perform root cause analysis, incident resolution, and network performance optimization. Plan and execute network upgrades, migrations, and maintenance activities. Create and maintain network documentation, diagrams, and SOPs. Work with cross-functional teams and vendors to resolve complex network issues . Required Skills Strong experience with Cisco routing and switching (OSPF, BGP, VLANs, STP, HSRP, ACLs). Hands-on experience with SD-WAN technologies. Experience managing Cisco Client and Aruba wireless environments. Excellent troubleshooting and problem-solving skills. Strong communication and documentation skills. Good to Have Experience with Palo Alto Firewalls. Knowledge of SolarWinds for network monitoring and alerting. Exposure to network automation (Python/Ansible) or cloud networking is a plus . Experience & Qualifications 8 years of enterprise networking experience. CCNP Enterprise or equivalent experience preferred. Experience in large enterprise or data center environments is highly desirable. Technical Skills Cisco Catalyst Switches Cisco Nexus Switches SD-WAN Aruba Access Points Aruba Central Routing & Switching VLANs, STP, HSRP, EtherChannel OSPF, BGP Network Troubleshooting Incident and Problem Management ServiceNow

Job Description Job Description Job Title : Network Engineer Job Description: Deliver, monitor, maintain and configure network equipment, services and solutions needed to support client networking systems and environments. Perform day-to-day field installation, configuration, service, preventive maintenance, and decommission of dedicated and shared data infrastructure such as network equipment and/or other telecommunications and network device. Responsibilities: Identify, research, analyze, diagnose, resolve and close escalated technical problems in a quality and timely manner. Data center/ data hall floor support Log file review, general network health analysis Analyze and monitor the performance of the network using monitoring tools (SolarWinds NPM, NCM, IPAM, Net Flow, Ping Plotter, MIB, OID) Respond to network outages and work with vendors to ensure smooth operation and troubleshooting Troubleshooting issue resolution of LAN/WAN environment both prime shifts and after hours on-call support Incident, Problem, Configuration and Change management Project work such as design, ordering equipment, configuring new equipment, lease replacements Providing customer support , testing network connections, equipment installation and turn-up Responsible for handling second level troubleshooting issues, upgrading operating systems, and planning layout for configuration systems. Schedule and perform maintenance and system upgrades of network infrastructure. Responsible for assisting Network Engineering in areas of design and configuration of switches, routers, and load balancers. Provide comprehensive diagnostic, root cause and troubleshooting support, accurate problem resolution and make findings available for future troubleshooting and analysis. Determine the need to deploy field service resources required to deliver client service requests via incident management and dispatch processes through the service desk. Escalate irresolvable issues requiring manufacturing or carrier services (Tier 4) support assistance within prescribed service levels and procedures to complete problem resolution. Monitor service desk tickets volume, identify trends in problem activity, document findings and make available for future client troubleshooting issues and ensure timely closure of all assigned tickets. Utilize service delivery management and related technology systems and tools for efficient execution of service desk activities. Utilize escalation and exception paths, processes and systems to report current performance and make recommendations for improvement of performance Continuously expand, research and leverage knowledge of technology, market and industry trends and benchmarking to identify, recommend and implement best practices, methodologies and relevant analytics. Continuously develop and enhance knowledge, skills and abilities through various learning channels to expand technical and non-technical capabilities. Ensure further expansion of skill-set in the products & services that supports. Meet all financial performance objectives for area of responsibility and take corrective action as needed. Implement and make recommendations to improve methodologies, core competencies and processes for the service desk to ensure stable and quality product & service delivery consistent with company objectives and client expectations. Maintain and enhance a strong client service-oriented environment focused on problem prediction, detection and resolution. Proactively identify and remove barriers to meeting client expectations. Provide timely documentation of issues, action plan and outcome. Achieve all client satisfaction objectives and internal and external SLAs. Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day service delivery operations and the client experience. Foster and contribute toward collaborative working relationships within NACS operations and across all levels and departments of the organization to execute service desk functions and company priorities. Achieve performance targets established by leadership for applicable Key Performance Indicators Perform other duties as assigned by management. Education and Experience: Bachelor's Degree in Engineering, Information Technology or related, preferred; or relevant experience. Experienced with Ruckus based LAN and WLAN. - Ruckus ICX-7150-48PF access switches and - Ruckus ICX-7650-48F core switches Experience with Sophs WAN and Firewalls Experience with Cisco ACI, Cisco ISE, Palo Alto firewalls, wireless 802.11 environments, Security (IPS/IDS,NAC), and F5 load balancers Ability to coordinate multiple vendors to support work required at remote sites Work history of supporting data center floor operations Operational understand of SD-WAN technology and solutions Experience with supporting Cisco Application Centric Infrastructure (ACI) 5+ years of technical support engineering experience in a call center environment. Technology Services or Managed Service Provider industry experience required. Cisco Certified Network Professional (CCNP), Cisco Certified Network Associate (CCNA), Cisco Certified Internetwork Expert (CCIE), Microsoft System Engineer (MCSE), or related certifications preferred. Excellent Layer 2 & 3 networking skills including strong knowledge and proficiency in industry-standard networking technologies and infrastructures including cabling, LAN, WAN, and various telecommunication access methods, DNS based Global Server Load Balancing (GSLB) theory as well as legacy networking technologies and system interdependencies. Cloud & Virtualization technologies preferred. Production environment experience consisting of directly managing routers, switches, global and local load balancing, SSL acceleration, HTTP compression/caching, and DNS in a high-availability infrastructure. End-to-end process thinker, with proven experience in business processes and workflow design. Service awareness of all organization's key product and service offerings for which support is being provided. Ability to listen to and understand client requirements and individual preferences with successful track record of ability to develop creative and innovative solutions. Excellent problem solving skills with demonstrated success in root cause analysis. Demonstrated experience of continuously expanding and leveraging knowledge of technology, market and industry trends with success in identifying, recommending and implementing best practices and methodologies. Ability to work effectively across all functional groups to optimize product & service offerings, fostering a seamless internal and external client experience and track record of timely and accurate issue resolution. Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, ERP, service delivery management tools such as ServiceNow and related cloud based technology systems. Location : San Diego, CA (Onsite) Compensation : $48.00 - $52.00 per hour on W2 Benefits : At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits: • Four options of medical Insurance • Dental and Vision Insurance • 401k Contributions • Critical Illness Insurance • Voluntary Permanent Life Insurance • Accident Insurance • Other Employee Perks About LanceSoft LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch Equal Opportunity Statement : LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Description Job Description Overview: We are looking for an experienced Senior ServiceNow Engineer to work collaboratively to support a hybrid cloud environment, providing solutioning to support for multi-cloud (AWS, Azure GCC-High, Google and Oracle) and on-prem environments while ensuring a secure and reliable operational environment. This position will work closely with subject matter experts and development (DevSecOps) teams to deliver high quality solutions. Responsibilities: Create, deploy and maintain ServiceNow infrastructure and related APIs for all customer applications in an AWS cloud-based environment Create and maintain complex roles and permissions through ServiceNow to ensure customer data integrity and security Utilize DevSecOps tools to include Foreman, GitLab, Selenium to deploy, upgrade, and maintain Tool changes Architect and maintain IdAM, Active Directory, LDAP resources to work with ServiceNow Work within complex modern cloud architectures Create and update technical documentation (e.g., user guides, 'how to' guides, infrastructure diagrams) Prepare technical presentations for government and senior leadership Work effectively in a group environment Create automated testing plans Work across infrastructure that contains both Linux and Windows Communicate effectively with technical and non-technical, management and customer both written and verbally Utilize robust troubleshooting skills Instill and apply solid engineering rigor, to include configuration management, testing Develop/engineer as part of an Agile scrum team Qualifications: 10 or more years of related Software Development, ServiceNow or IT experience Active TS/SCI w/ CI Poly required BA, MS or MBA in a related field (Computer Science, Engineering, IT Systems, STEM, etc) Expertise working with ServiceNow utilizing Continuous Integration/Continuous Deployment (CI/CD), test automation and / or DevSecOps on iterative development projects Solid administrative/engineering rigor Solid ability to verify and validate ServiceNow and systems integrated with ServiceNow (end to end and regression) Expert troubleshooting and solutioning skills Experience with Cloud architecture and system design (prefer AWS, but will consider Azure) Strong documentation skills Familiar with Agile Methodologies Ability to accurately decompose tasks for Jira stories Experience and comfortability with Basic DevOps Tooling (Foreman, Terraform, Jenkins, GitLab) Experience with automated testing tools (Selenium) and experience developing automated test plans for both security and functional requirements Familiarity with customer system security requirements and processes Preparation and maintenance of ServiceNow components Experience with ServiceNow Discovery, FlowDesigner, and SAM Experience with DevSecOps testing Solid Understanding of Active Directory and LDAP Solid understanding of all security related requirements in secure environments Experience configuring and instrumenting monitoring and visualization tools (Grafana, Splunk) to work with ServiceNow Preferred (but not required): Experience with Model-Based Systems Engineering (MBSE) Experience with Cloud solution optimization Experience configuring and instrumenting tools providing end to end visibility, monitoring, and analytics (AppDynamics, DynaTrace) Integration of virtualized applications and application streaming or layering techniques Assist with leading and overseeing a total system perspective including technical understanding of relationships, dependencies and requirements of cloud services, infrastructure and security domains SharePoint admin experience IBM Enterprise Lifcycle Management experience TeamWork Cloud/Cameo experience Tableau experience

Job Description Job Description Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. Senior Network Engineer THE OPPORTUNITY Reliable, secure networks don't happen by accident. They're built by engineers who understand the architecture, anticipate risk, and know where to look when something isn't working. As a Senior Network Engineer at Quantum Health, you'll help design, secure, and evolve the network infrastructure behind an organization that millions of members depend on. You'll work hands-on with Arista EOS, spine-leaf architecture, Arista CloudVision, Palo Alto firewalls, Strata Cloud Manager, routing, VPNs, and cloud connectivity while leading complex projects and serving as an escalation point when the toughest problems show up. You'll also help set technical standards, mentor other engineers, strengthen automation, and continuously improve the reliability, security, and visibility of our network. If you enjoy solving difficult infrastructure problems and building networks that are secure, resilient, and ready to scale, we'd love to meet you. WHERE YOU'LL WORK Work remotely anywhere in the United States or hybrid from our Dublin, Ohio campus. WHAT YOU'LL MAKE HAPPEN Build for reliability. Design, configure, and support enterprise switching environments using Arista EOS and spine-leaf architecture. Own the network fabric. Support MLAG, VLANs, VRFs, segmentation, high availability, and routing across complex data center environments. Put CloudVision to work. Use Arista CloudVision for configuration management, compliance, upgrades, telemetry, provisioning, and change validation. Strengthen network security. Configure and optimize Palo Alto firewalls, including security policies, NAT, App-ID, User-ID, URL filtering, threat prevention, GlobalProtect, IPsec VPN, and Strata Cloud Manager. Solve the tough problems. Lead troubleshooting across Layer 2/3, BGP, OSPF, VPNs, firewalls, routing, application connectivity, performance issues, and security events. Lead high-impact change. Support segmentation, firewall and data center migrations, circuit turn-ups, hardware refreshes, cloud connectivity, and other network initiatives. Raise the technical bar. Develop standards, diagrams, implementation plans, operational procedures, validation plans, and troubleshooting documentation while mentoring other network engineers. Keep making the network better. Identify opportunities to improve reliability, observability, security, automation, performance, and operational maturity. YOU MIGHT BE A GREAT FIT IF You're the engineer people call when the problem isn't obvious. You can troubleshoot deeply, think architecturally, communicate clearly, and stay calm when the stakes are high. You bring: A bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent practical experience. 5+ years of hands-on network engineering experience, ideally including significant enterprise firewall and data center networking responsibility. Strong hands-on experience with Arista EOS and CloudVision, including modern spine-leaf environments. Experience configuring and supporting Palo Alto firewalls and Strata Cloud Manager. Deep understanding of BGP, OSPF, VLANs, VRFs, MLAG, NAT, VPNs, segmentation, high availability, and enterprise routing. Experience troubleshooting complex network, application-connectivity, firewall, VPN, routing, and performance issues. Experience planning and executing network changes with clear risk analysis, implementation, validation, and backout procedures. Strong communication and documentation skills, with the ability to partner across Security, Cloud, Systems, Applications, Service Desk, and external vendors. A high level of accountability and commitment to protecting the sensitive information entrusted to Quantum Health. BONUS POINTS IF You have experience with VXLAN/EVPN in an Arista environment. You've worked with Prisma Access, GlobalProtect, or other cloud-delivered security technologies. You've automated network tasks using Python, Ansible, APIs, or CloudVision workflows. You have experience with monitoring and ITSM tools such as Grafana, LibreNMS, PRTG, ServiceNow, or Jira. You hold certifications such as Palo Alto PCNSE/PCNSA, Arista ACE, CCNP Enterprise, CCNP Security, CCIE, Network+, or Security+. WHAT'S IN IT FOR YOU Compensation: Competitive base pay, incentive plans, and employee referral bonuses. Coverage: Health, vision, and dental, plus life insurance, legal and identity protection, adoption assistance, EAP resources, TelaDoc services, and more. Retirement: 401(k) with up to a 4% employer match and full vesting from day one. Balance: PTO, seven paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Up to $5,250 annually in tuition reimbursement, certification and continuing education support, paid training, and leadership development. Culture: A people-first environment where technology, collaboration, and innovation help make healthcare work better. READY TO BUILD SOMETHING RELIABLE? Here's what you can expect from our hiring process: Application Assessment (if needed) Interviews Offer Background Check Start Your Career! A FEW THINGS TO KNOW Current Associates: Already part of the Quantum Health team? Apply internally through Lever. Diversity, Equity & Inclusion: Quantum Health welcomes everyone. We value different backgrounds, perspectives, and experiences and are proud to be an equal opportunity employer. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third parties. A signed MSA and approval from Talent Acquisition to submit candidates for a specific requisition are required for third-party submissions to be eligible for payment. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing basis without requiring sponsorship. Data & Ethics: We expect every associate to act with accountability and integrity, follow Quantum Health policies and values, and protect the sensitive information entrusted to us. What's in it for you: Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know: Internal Associates: Already a Healthcare Warrior? Apply internally through Lever Process: Application > Recruiter Video Interview > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition . click apply for full job details

Job Description Job Description Role : Level 3 Field Service Operations Engineer, Network and Fortinet Location: Burlington City , NJ JOB DESCRIPTION Level 3 Field Service Operations Engineer, Network and Fortinet 1. Position Summary The Level 3 Field Service Operations Engineer is responsible for advanced technical support of Burlington s network infrastructure, with a primary focus on Fortinet FortiGate firewalls, SD-WAN and associated network devices. The engineer will act as the senior technical escalation point for complex incidents, onsite troubleshooting, hardware replacement, configuration recovery and post-change validation. The role requires close coordination with Field Services, Network Operations, Network Security, NOC, service providers, carriers and Fortinet technical support. Burlington s documented environment includes FortiGate devices at retail stores and FortiGate devices operating as SD-WAN hubs. FortiManager and FortiAnalyzer provide centralized Fortinet management and orchestration. 2. Key Roles and Responsibilities 2.1 FortiGate and Fortinet Device Management Provide Level 3 operational support for Fortinet FortiGate firewalls and SD-WAN devices. Troubleshoot FortiGate hardware, interfaces, routing, policies, NAT, IPsec VPN and SD-WAN issues. Monitor and validate device health, interface status, routing tables, VPN tunnels, CPU, memory and connectivity. Support FortiGate device onboarding, replacement, recovery and RMA activities. Perform pre-change and post-change device-health validation. Support approved FortiOS firmware upgrades and device-lifecycle activities. Troubleshoot FortiGate communication and synchronization with FortiManager. Use FortiAnalyzer for approved log analysis and incident troubleshooting. Coordinate complex product issues with Fortinet TAC. 2.2 Incident and Problem Management Own complex network incidents escalated by L1, L2, NOC or Field Services. Perform end-to-end fault isolation across FortiGate, WAN, LAN, SD-WAN, LTE, routing and IPsec connectivity. Lead technical troubleshooting during critical network incidents. Analyze logs, configurations and network behavior to identify probable root causes. Provide technical findings for Root Cause Analysis and Problem Management. Identify recurring issues and recommend permanent corrective actions. Maintain complete troubleshooting and resolution details in ServiceNow. 2.3 Field Engineer and Smart-Hands Support Provide real-time technical instructions to onsite field engineers. Guide onsite resources through: Device and port identification Power and status checks Cabling and interface validation Console connectivity WAN and LAN cable replacement FortiGate installation and replacement Device boot and recovery checks Coordinate the deployment and use of approved spare equipment. Complete required remote configuration after onsite replacement. Validate device reachability, network connectivity and service restoration. Remain engaged until repair and post-restoration testing are completed. 2.4 Firewall and Security Operations Troubleshoot firewall policies, NAT, traffic flows and deny/permit behavior. Support approved firewall-rule implementation and validation. Maintain compliance with security, access-control and change-management requirements. Support syslog-forwarding and security-monitoring investigations. Escalate suspected security incidents or unauthorized access to the appropriate security team. Ensure that production changes are made only through approved tickets and change records. 2.5 Change, Deployment and Maintenance Participate in planned network changes and maintenance windows. Review implementation, validation and rollback plans. Perform pre-change health checks and readiness validation. Support FortiGate deployment, replacement, migration and firmware activities. Execute approved configuration changes through authorized tools. Complete post-change connectivity and service validation. Support network activities for new stores, relocations, refreshes and closures. Update change records with results, evidence, exceptions and final status. 2.6 Documentation and Knowledge Management Maintain network runbooks, troubleshooting guides, SOPs and knowledge articles. Record detailed technical actions and evidence in ServiceNow. Update asset, serial-number and configuration-item information. Document known errors, recurring issues and field observations. Provide knowledge transfer to L1, L2 and Field Service teams. Recommend opportunities for automation and operational improvement. 3. Required Technical Skills Strong hands-on experience with Fortinet FortiGate NGFW and FortiOS. Experience with FortiManager and FortiAnalyzer. Strong understanding of: Fortinet SD-WAN Firewall policies and NAT IPsec VPN BGP and static routing VLANs and trunking TCP/IP, DNS and DHCP DIA, broadband and LTE connectivity High-availability concepts Experience troubleshooting LAN, WAN and network-security issues. Ability to diagnose issues using FortiGate CLI, logs and centralized management tools. Experience with hardware replacement, RMA and remote field support. Working knowledge of ServiceNow Incident, Problem and Change Management. Familiarity with Cisco switching and Cradlepoint or equivalent LTE devices. 4. Required Experience and Qualifications Bachelor s degree, diploma or equivalent qualification in Information Technology, Telecommunications, Electronics or a related field. Recommended six to ten years of network or network-security experience. Recommended four or more years of hands-on Fortinet/FortiGate experience. Experience supporting large, distributed or multi-site network environments. Demonstrated Level 3 troubleshooting experience involving firewalls, routing, VPN and SD-WAN. Experience coordinating remote field engineers, carriers and OEM support teams. Ability to work during approved maintenance windows, including nights and weekends. Ability to travel to customer sites when required. 5. Preferred Certifications Fortinet Certified Professional, FCP, or equivalent Fortinet certification Fortinet Certified Solution Specialist, FCSS Cisco Certified Network Associate, CCNA Cisco Certified Network Professional, CCNP Enterprise ITIL 4 Foundation CompTIA Network or Security 6. Key Competencies Advanced network fault isolation Fortinet firewall and SD-WAN troubleshooting Critical-incident ownership Clear technical communication Field-engineer coordination Customer and service orientation Accurate technical documentation Change and security discipline Root-cause analysis Vendor and carrier coordination Ability to work effectively under pressure 7. Key Performance Measures Incident response and service-restoration performance Mean time to restore service First-time-fix rate Repeat-incident reduction Successful FortiGate replacement and recovery Change success rate ServiceNow documentation quality Asset and CMDB accuracy Compliance with security and change procedures Knowledge transfer to L1, L2 and Field Service teams

Job Description Job Description Hi Team, Please submit more profiles in Success Factor. Kindly share Quality profiles Primary skills required for this position Candidate Name Email-ID Contact Number Current Location Vendor Name Visa Status Rate EX HCL/SAP ITAP refno Role: Network & Telecom Engineer / Lead Location: 557 Broadway, New York, NY 10012 Buy Rate: $70 /hr Network & Telecom Engineer / Lead Combined (Dual-Track) Network & Voice/UC Role Summary Versatile senior engineer and technical lead to support both network and voice/UC services across local/office sites, data centers, and cloud. Owns incidents and changes end-to-end across the network-to-voice boundary where problems are often mis-triaged between teams. Should be strong in one track and genuinely operational in the other. Note: single-track specialists are also welcome (see the separate Network and Telecom job descriptions). This combined role suits engineers who can resolve cross-domain issues such as voice quality over the WAN, SIP connectivity through firewalls, and site turn-ups spanning LAN, wireless, and voice. What You'll Support Network: Cisco Nexus / IOS-XE routing & switching (OSPF, BGP, vPC, VRF, QoS), Palo Alto firewalls (Panorama), Cisco wireless FortiNAC, Client/TACACS, MPLS/IPsec WAN, and AWS/OCI connectivity. Telecom / UC: Cisco CUCM, Unity Connection, IM&P, Expressway, CUBE/Client and voice gateways, SIP trunks/DIDs, plus Zoom/Teams and contact-center platforms. Shared: local/office sites, data centers, and cloud (US, Canada, and international); SolarWinds and ServiceNow (ITSM/CMDB); PCI/SOC-regulated scope. Key Responsibilities Own complex incidents and changes across both network and voice; lead end-to-end P1 bridges. Resolve cross-domain issues (QoS-for-voice, SIP-over-WAN, remote-access/MRA, DMZ/firewall, DNS/certificates) without re-triage. Deliver combined site turn-ups and IMACs spanning LAN/WAN, wireless, and voice. Perform root-cause analysis, manage vendor/Cisco TAC cases, and set technical standards across both tracks. Mentor and uplift frontline teams on both domains; keep documentation and the CMDB accurate. Partner on cross-domain design, automation, and continuous improvement. Required Skills & Experience 10 years spanning enterprise network and voice operations, including senior or lead-level responsibility across both domains. Documented production experience in the secondary track not exposure only (e.g., a network-primary engineer who has run CUCM dial-plan and CUBE/SIP changes, or vice versa). Evidence of resolving network-to-voice incidents end-to-end is a strong differentiator. Comfortable with ITIL processes in ServiceNow and PCI/SOC boundaries; clear English able to lead cross-domain P1 bridges and write clean RCAs. Certifications CCNP-level minimum in the primary track (Enterprise or Collaboration); CCIE strongly preferred. Supporting credentials: Palo Alto (PCNSE) and/or AWS/OCI networking for network-primary; certificate/security and Cisco TAC experience for voice-primary.

Job Description Job Description Network Engineer San Diego, California Onsite Position Summary The Network Engineer delivers, monitors, maintains, and configures network equipment, services, and solutions that support client networking systems and environments. This role performs day-to-day field installation, configuration, service, preventive maintenance, upgrades, and decommissioning of dedicated and shared data infrastructure, including network and telecommunications equipment. Key Responsibilities Identify, research, analyze, diagnose, resolve, and close escalated technical issues accurately and within established service levels. Provide data center and data hall floor support, including equipment installation, turn-up, preventive maintenance, upgrades, lease replacements, and decommissioning. Review log files, assess overall network health, and monitor network performance using SolarWinds NPM, NCM, IPAM, NetFlow, PingPlotter, MIBs, and OIDs. Respond to network outages and troubleshoot LAN and WAN environments during primary shifts and after-hours on-call rotations. Coordinate with vendors, carriers, manufacturers, and field service resources to support remote sites and resolve incidents requiring advanced support. Perform incident, problem, configuration, and change management activities. Support network projects, including solution design, equipment ordering, new-device configuration, deployment, and lifecycle replacement. Provide customer support by testing network connections, installing equipment, and completing service activation and turn-up activities. Handle second-level troubleshooting, operating system upgrades, and configuration-system layout planning. Schedule and perform maintenance and system upgrades for network infrastructure. Assist Network Engineering with the design and configuration of switches, routers, firewalls, wireless systems, and load balancers. Provide comprehensive diagnostics, root-cause analysis, and accurate problem resolution; document findings for future troubleshooting and analysis. Service Delivery and Operational Excellence Assess service requests and determine when field resources are required through established incident-management, dispatch, and service-desk processes. Escalate unresolved issues requiring advanced manufacturer or carrier support in accordance with prescribed procedures and service levels. Monitor service-desk ticket volume, identify trends, document findings, and ensure timely closure of assigned tickets. Use ServiceNow and related service-delivery systems and tools to execute service-desk activities efficiently. Follow escalation and exception processes, report current performance, and recommend improvements. Maintain a client-focused environment centered on problem prediction, detection, and resolution; proactively remove barriers to meeting client expectations. Document issues, action plans, and outcomes promptly while meeting client-satisfaction objectives and internal and external service-level agreements. Recommend and support initiatives that simplify, automate, and improve daily service-delivery operations and the client experience. Research technology, market, and industry trends and benchmarking data to identify and implement relevant best practices, methodologies, and analytics. Continuously develop technical and nontechnical capabilities across supported products and services. Contribute to collaborative relationships across operational teams, departments, and organizational levels. Meet applicable financial objectives and leadership-established key performance indicators, taking corrective action when needed. Perform other duties as assigned. Qualifications Education and Experience Bachelor's degree in Engineering, Information Technology, or a related field preferred; equivalent relevant experience will be considered. At least five years of technical support engineering experience in a call-center environment, with required experience in the technology-services or managed-service-provider industry. Demonstrated experience supporting data center floor operations and production, high-availability network environments. Experience coordinating multiple vendors to support work at remote sites. Technical Expertise Ruckus LAN and WLAN environments, including Ruckus ICX 7150-48PF access switches and ICX 7650-48F core switches. Sophos WAN solutions and firewalls. Cisco Application Centric Infrastructure (ACI), Cisco Identity Services Engine (ISE), Palo Alto firewalls, 802.11 wireless environments, IPS/IDS, network access control (NAC), and F5 load balancers. Strong Layer 2 and Layer 3 networking knowledge, including cabling, LAN, WAN, telecommunications access methods, and legacy networking technologies and system interdependencies. Operational understanding of SD-WAN technologies and solutions. DNS-based Global Server Load Balancing theory, global and local load balancing, SSL acceleration, HTTP compression and caching, and DNS in high-availability infrastructure. Cloud and virtualization technologies preferred. Certifications CCNP, CCNA, CCIE, MCSE, or a related certification is preferred. Professional Competencies Excellent troubleshooting and problem-solving abilities, with demonstrated success in root-cause analysis and timely, accurate issue resolution. End-to-end process thinking with experience in business-process and workflow design. Ability to understand client requirements and individual preferences and develop creative, practical solutions. Ability to work effectively across functional groups to optimize product and service delivery and provide a seamless internal and external client experience. Working knowledge of supported product and service offerings and a commitment to continuously applying industry best practices. Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, SharePoint, ERP systems, ServiceNow, and related cloud-based technology platforms. Work Arrangement Onsite position in San Diego, California. Supports a pharmaceutical client; pharmaceutical or healthcare industry experience is strongly preferred.

Job Description Job Description Role: Network Service Delivery Manager Location: Libertyville, Illinois (Hybrid) Duration: Long Term Contract The Service Delivery Manager will lead end-to-end operations across a complex hybrid infrastructure comprising of network devices, Access points, physical sites integrated with Azure cloud networks, on-prem, and Cloud Servers. The SDM will manage the operation, shift, overlap, lead incident triaging and control. " Proficient with Cisco CLI, Meraki Dashboard, FortiGate GUI/CLI, Aruba SD-WAN Orchestrator, and Zscaler console. " Strong understanding of routing and switching protocols (EIGRP, OSPF, BGP, STP, VLANs, VRFs). " Hands-on with VPNs, firewalls, NAT, ACLs, and QoS policies. " Familiar with network monitoring tools (SolarWinds, PRTG, LogicMonitor, etc.) and ITSM tools (ServiceNow, Remedy). " Working knowledge of Azure virtual networking (VNets, ExpressRoute, VPN Gateway). " Understanding of ITIL processes, particularly Incident, Problem, and Change Management." Proficiency in routing and switching, TCP/IP, and firewall configuration across hybrid data center cloud environments. " Working knowledge of Azure networking (VNets, VPN Gateway, ExpressRoute, NSGs, routing). " Understanding of VMware virtual networking (vSwitches, port groups, VLAN tagging, distributed switches). " Familiarity with storage network protocols (iSCSI, NFS, SMB) and troubleshooting connectivity to Dell PowerStore / Isilon. " Experience with network performance monitoring tools (SolarWinds, PRTG, or Azure Network Watcher). " Strong understanding of backup and replication traffic flows between Commvault, Zerto, and storage systems. " Exposure to ITIL service management processes (Incident, Problem, Change). " Good documentation, communication, and cross-team collaboration skills. .

Job Description Job Description Job Title - Senior F5 Network Engineer Locations: Lafayette, LA Knoxville, TN Birmingham, AL Columbia, SC Work Arrangement: Hybrid Employment Type: Full time Experience Required: 5+ years Position Overview We are seeking a Senior F5 Network Engineer with deep, hands-on expertise in F5 BIG IP LTM and GTM/DNS to support a large scale, highly available financial services environment. F5 is the primary technology for this position, and candidates must have significant recent experience managing, troubleshooting, upgrading, and optimizing complex enterprise F5 environments. This is a senior level engineering role focused on the F5 load balancing and application delivery infrastructure, including physical and virtual F5 platforms. The engineer will support infrastructure modernization, F5 platform replacements, configuration migrations, upgrades, patching, security hardening, capacity planning, and performance optimization. The engineer will also serve as a senior escalation point for complex F5 and network related production issues, performing root cause analysis and independently driving issues through resolution. The position requires someone who can evaluate existing F5 configurations, identify opportunities for improvement, recommend technical changes, and successfully implement those changes in production. In addition to F5, the environment includes Palo Alto firewalls, Cisco networking, Terraform automation, and AWS cloud networking technologies. Experience with these technologies is valuable, but the strongest candidates will distinguish themselves through their depth of F5 LTM and GTM/DNS experience. The role will also contribute to Infrastructure as Code and automation initiatives, particularly using Terraform to manage and deploy F5 configurations. As a senior member of the team, the engineer will provide technical guidance to other engineers, document changes and implementation procedures, and contribute to the continued modernization of the network security perimeter. Some complex production changes may be scheduled during after hours maintenance windows. our future duties and responsibilities . Serve as a senior F5 BIG IP subject matter expert, with primary responsibility for F5 LTM and GTM/DNS engineering. . Manage and support complex enterprise F5 LTM configurations, including virtual servers, pools, nodes, monitors, profiles, persistence, SSL/TLS, traffic management, and high availability. . Support F5 GTM/DNS, including global traffic management, DNS based application availability, traffic distribution, and failover. . Troubleshoot complex F5 production issues involving application traffic, load balancing, DNS, connectivity, SSL/TLS, performance, and availability. . Perform root cause analysis for difficult F5 and network incidents and serve as an L3 escalation point for engineering related issues. . Support F5 infrastructure modernization, including hardware replacements, platform migrations, configuration migrations, upgrades, and lifecycle management. . Evaluate and implement F5 patches, software upgrades, security updates, and configuration hardening requirements. . Support both physical and virtual F5 BIG IP environments and help optimize the existing F5 infrastructure footprint. . Review existing F5 implementations and recommend improvements related to resiliency, performance, security, capacity, and operational efficiency. . Use Terraform and Infrastructure as Code practices to automate F5 configuration, deployment, and provisioning where appropriate. . Support Palo Alto firewall policy management and advanced firewall troubleshooting. . Troubleshoot Cisco routing, switching, and network connectivity issues that affect F5 and application traffic. . Support F5 and network services within hybrid and AWS heavy cloud environments, including exposure to AWS CloudFront and related networking and security services. . Create implementation plans, change documentation, troubleshooting procedures, and technical standards. . Provide technical leadership and mentoring to other network engineers. . Support scheduled after hours implementation windows for complex or business critical F5 changes when required. Required qualifications to be successful in this role . 5+ years of F5 BIG IP experience . Deep, recent hands on experience with F5 LTM (Local Traffic Manager) in large enterprise production environments. . Deep, recent hands on experience with F5 GTM/DNS (Global Traffic Manager). . Strong understanding of load balancing, application traffic management, DNS, high availability, failover, and traffic distribution. . Hands on experience configuring and troubleshooting F5 virtual servers, pools, nodes, health monitors, profiles, persistence, SSL/TLS, and related BIG IP functionality. . Experience supporting complex physical and virtual F5 BIG IP deployments. . Experience performing F5 migrations, hardware/platform replacements, configuration migrations, upgrades, patching, and lifecycle management. . Strong F5 troubleshooting skills with demonstrated experience resolving complex production issues independently. . Experience with F5 performance, capacity, resiliency, security hardening, and infrastructure optimization. . Ability to analyze existing F5 implementations and recommend practical improvements. . Experience working with F5 in highly available, business critical enterprise environments. . Experience with Palo Alto firewalls, particularly policy management and complex troubleshooting. . Intermediate Cisco routing and switching knowledge. . Strong TCP/IP, routing, switching, DNS, SSL/TLS, firewall, and network troubleshooting fundamentals. . Experience serving as a senior/L3 escalation point for complex infrastructure issues. . Strong root cause analysis and problem solving capabilities. . Ability to lead technical implementations and provide guidance to other engineers. . Strong technical documentation and communication skills. Desired Skillset: . Terraform experience, particularly automating F5 or network infrastructure configuration. . Infrastructure as Code and automated provisioning experience. . AWS networking experience, including familiarity with AWS CloudFront and cloud network/security services. . Experience supporting hybrid data center and AWS environments. . Ansible or Ansible Automation Platform experience. . F5 ASM/WAF experience. . Additional Palo Alto firewall experience. . Azure or GCP network, firewall, or load balancing experience. . ServiceNow and/or Jira experience. . F5, Palo Alto, Cisco, AWS, or Terraform certifications are a plus. Education: Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Network Engineering, or a related technical field.? Why Join Us? You will have the opportunity to work on high-impact cloud data initiatives supporting enterprise risk and analytics with one of world class fortune 500 companies. This role offers exposure to modern AWS technologies, complex data challenges, AI-enabled automation, and cross-functional collaboration within a major financial services environment. Apply Today Ref: Pittsburgh