11 jobs found

Pay Range: $55.00hr - $60.00hr Job Overview: Provide L1/L2 production support within an enterprise SAP AMS environment. Manage assigned incidents, service requests, problems, and operational tasks through resolution or structured escalation. Work with ITSM tools such as ServiceNow for ticket updates, assignment, tracking, and closure. Provide clear, concise, complete, and timely communication to business users and technical stakeholders. Participate in shift handovers, operational reviews, CAB activities, and major-incident calls as applicable. Maintain runbooks, knowledge articles, known-error records, and support documentation. Support planned activities, releases, hypercare, month-end processing, and disaster-recovery events as rostered. Follow approved access-control, production-change, Firefighter, and segregation-of-duties procedures. Identify recurring issues and recommend automation, incident-reduction, and process-improvement opportunities. Coordinate with internal L3 teams, infrastructure teams, middleware teams, security teams, and external service providers where necessary. Work in a shift-based production-support environment, including on-call support where required. The SAP Integration/BTP Support Consultant will provide L1/L2 operational support for integrations connecting SAP applications with internal, external, and plant systems. The role will cover interface monitoring, failure analysis, reprocessing, and coordination with application and middleware teams. Key Responsibilities: Monitor integration flows, APIs, IDocs, message queues, and scheduled interface jobs. Support SAP BTP Integration Suite or SAP Cloud Integration operational activities. Triage incidents and determine whether failures originate in SAP applications, middleware, source or target systems, data or mapping, or network/infrastructure. Analyze payloads, message statuses, application logs, interface traces, and error records. Reprocess failed IDocs and integration messages after resolving eligible data or operational issues. Investigate B2B, EDI, API, and batch-based interface failures. Coordinate with application, middleware, infrastructure, network, and external-provider teams. Conduct root-cause analysis for recurring interface failures. Recommend improvements to monitoring, alerting, retry mechanisms, and operational recovery. Validate integration fixes in non-production environments. Support regression testing following technical or functional corrections. Prepare structured technical handovers containing logs, timestamps, message IDs, payload references, reproduction steps, and analysis. Escalate new-interface development, major mapping changes, and integration redesign to the appropriate development team. Maintain interface inventories, ownership matrices, runbooks, and recovery procedures. Required Skills and Experience: Hands-on experience with SAP BTP Integration Suite or SAP Cloud Integration. Experience with APIs, IDocs, XML/JSON payloads, and message monitoring. Knowledge of Apigee, EDI/B2B, or comparable integration technologies is desirable. Ability to analyze integration logs and diagnose cross-system failures. Understanding of SAP functional processes and interface dependencies. Experience with ITSM, incident management, root-cause analysis (RCA), and production change processes. Strong technical documentation and coordination skills. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $55.00hr - $60.00hr Job Overview: Provide L1/L2 production support within an enterprise SAP AMS environment. Manage assigned incidents, service requests, problems, and operational tasks through resolution or structured escalation. Work with ITSM tools such as ServiceNow for ticket updates, assignment, tracking, and closure. Provide clear, concise, complete, and timely communication to business users and technical stakeholders. Participate in shift handovers, operational reviews, CAB activities, and major-incident calls as applicable. Maintain runbooks, knowledge articles, known-error records, and support documentation. Support planned activities, releases, hypercare, month-end processing, and disaster-recovery events as rostered. Follow approved access-control, production-change, Firefighter, and segregation-of-duties procedures. Identify recurring issues and recommend automation, incident-reduction, and process-improvement opportunities. Coordinate with internal L3 teams, infrastructure teams, middleware teams, security teams, and external service providers where necessary. Work in a shift-based production-support environment, including on-call support where required. The SAP Integration/BTP Support Consultant will provide L1/L2 operational support for integrations connecting SAP applications with internal, external, and plant systems. The role will cover interface monitoring, failure analysis, reprocessing, and coordination with application and middleware teams. Key Responsibilities: Monitor integration flows, APIs, IDocs, message queues, and scheduled interface jobs. Support SAP BTP Integration Suite or SAP Cloud Integration operational activities. Triage incidents and determine whether failures originate in SAP applications, middleware, source or target systems, data or mapping, or network/infrastructure. Analyze payloads, message statuses, application logs, interface traces, and error records. Reprocess failed IDocs and integration messages after resolving eligible data or operational issues. Investigate B2B, EDI, API, and batch-based interface failures. Coordinate with application, middleware, infrastructure, network, and external-provider teams. Conduct root-cause analysis for recurring interface failures. Recommend improvements to monitoring, alerting, retry mechanisms, and operational recovery. Validate integration fixes in non-production environments. Support regression testing following technical or functional corrections. Prepare structured technical handovers containing logs, timestamps, message IDs, payload references, reproduction steps, and analysis. Escalate new-interface development, major mapping changes, and integration redesign to the appropriate development team. Maintain interface inventories, ownership matrices, runbooks, and recovery procedures. Required Skills and Experience: Hands-on experience with SAP BTP Integration Suite or SAP Cloud Integration. Experience with APIs, IDocs, XML/JSON payloads, and message monitoring. Knowledge of Apigee, EDI/B2B, or comparable integration technologies is desirable. Ability to analyze integration logs and diagnose cross-system failures. Understanding of SAP functional processes and interface dependencies. Experience with ITSM, incident management, root-cause analysis (RCA), and production change processes. Strong technical documentation and coordination skills. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Description Job Description Job description: Job Title: Data Center NetOps Technician - L2 Location:- Temple, TX Job Summary: We are looking for an Infrastructure Repair Technician to support data center operations by troubleshooting, repairing, and replacing hardware components across servers, storage systems, and network devices. The role involves working with cross-functional teams to resolve technical issues, manage repair tickets, maintain inventory, and ensure smooth data center operations. Key Responsibilities: Troubleshoot and resolve hardware issues involving servers, storage systems, and network devices. Repair and replace faulty components, including GPUs, CPUs, motherboards, HDDs, SSDs, switches, routers, and firewalls. Manage and close service tickets with accurate documentation. Perform root cause analysis and collaborate with engineering teams to resolve complex issues. Monitor task queues, trouble tickets, and repair requests. Maintain inventory of network devices, spare parts, and vendor RMA equipment. Perform hardware installation, replacement, and maintenance activities. Identify process improvements to enhance operational efficiency. Follow safety procedures and data center compliance standards. Participate in training, on-call rotations, and provide after-hours support. Travel up to 15% as required. Required Qualifications: 2+ years of experience in computer hardware, networking, and troubleshooting. Strong knowledge of server hardware, storage systems, and network devices. Excellent troubleshooting, analytical, and problem-solving skills. Ability to work in a fast-paced data center environment. Strong communication and teamwork skills. Ability to lift up to 40 lbs and perform physically demanding tasks. Flexibility to work 24x7x365 shifts, including weekends and overtime. Preferred Qualifications: 2+ years of experience working in a data center environment. Hands-on experience with server hardware, storage systems, and network device repairs. Degree in Computer Science, Engineering, or a related field preferred.

Job Description Job Description Data Center Field Installations Technician (L2) The Data Center Field Installations Technician (L2) is a developing technical role responsible for executing and overseeing in-rack installation activities of moderate complexity within a data center environment. This includes rack builds, equipment installation, structured cabling, power distribution, advanced cooling integration (DX and direct-to-chip liquid cooling), and initial system bring-up activities. This role works with greater autonomy and is responsible for interpreting installation designs, validating work quality, and supporting troubleshooting during deployment activities. Through proactive coordination and problem-solving, this role ensures installations are completed efficiently, accurately, and in alignment with technical standards and project timelines. The primary objective of this role is to deliver high-quality installation and validation outcomes while minimizing delays, rework, and SLA risks. The Data Center Field Installations Technician (L2) is responsible for managing standard to medium-complexity installation tasks, guiding L1 technicians, and resolving issues encountered during implementation. Key Responsibilities Lead rack build and in-rack deployment activities based on design documentation Interpret rack layouts, elevation diagrams, and cabling schematics Perform and validate rack & stack activities for servers, storage, and network equipment Execute and verify structured cabling (fiber and copper), including basic testing/validation Install and validate power connections (single/dual feed, PDUs, load considerations) Implement and optimize cooling solutions: Configure airflow best practices for DX-cooled environments Install and validate direct-to-chip (D2C) liquid cooling systems, including cold plates, hoses, manifolds, and quick disconnects Perform visual inspections for leaks and ensure proper routing, strain relief, and secure connections Perform initial system bring-up activities: Execute OS installation and basic configuration (in line with build standards and imaging processes) Validate hardware functionality (POST checks, BIOS/firmware baseline verification) Perform basic network connectivity checks where required Conduct post-installation quality assurance: Verify installations against design specifications and checklists Perform cable, power, and labeling audits Validate airflow and cooling setup (DX and D2C) Identify and remediate defects or escalate issues Identify and resolve installation issues, escalating when required Support and guide L1 technicians on best practices and procedures Coordinate with project teams, engineering, and operations for smooth delivery Update documentation and report installation progress and deviations Health & Safety Responsibilities Ensure compliance with all data center safety standards, permits, and procedures Actively promote safe working practices and intervene in unsafe situations Apply electrical safety awareness when working with powered equipment and PDUs Follow and enforce safe handling procedures for direct-to-chip liquid cooling systems (including leak prevention and response) Ensure proper use of PPE by self and supporting team members Conduct risk awareness during installations (e.g., heavy lifts, cable congestion, liquid connections) Maintain high standards of housekeeping and workspace safety Report and escalate hazards, incidents, and non-compliance issues Requirements (L2) Proven experience in data center installations or similar hands-on technical role Strong understanding of rack infrastructure, server, storage, and network hardware Proficiency in structured cabling (fiber and copper) and cable management best practices Experience with power distribution within racks (PDUs, dual feeds, redundancy concepts) Working knowledge of cooling methodologies: DX airflow management within racks Direct-to-chip (D2C) liquid cooling systems (installation, connection handling, and basic validation) Experience with system deployment activities: OS installation and imaging tools (e.g., PXE, ISO-based installs, or automated deployment tools) Basic BIOS/firmware configuration and hardware validation Familiarity with post-install validation and quality assurance processes Ability to read and interpret technical drawings, schematics, and MOPs Strong troubleshooting and problem-solving skills during installations Ability to work independently and guide junior technicians Good understanding of health and safety regulations in data center environments Physically capable of performing installation tasks in demanding environments Company Description Top Telecommunications Company Company Description Top Telecommunications Company

Job Description Job Description Data Center Field Installations Technician (L2) The Data Center Field Installations Technician (L2) is a developing technical role responsible for executing and overseeing in-rack installation activities of moderate complexity within a data center environment. This includes rack builds, equipment installation, structured cabling, power distribution, advanced cooling integration (DX and direct-to-chip liquid cooling), and initial system bring-up activities. This role works with greater autonomy and is responsible for interpreting installation designs, validating work quality, and supporting troubleshooting during deployment activities. Through proactive coordination and problem-solving, this role ensures installations are completed efficiently, accurately, and in alignment with technical standards and project timelines. The primary objective of this role is to deliver high-quality installation and validation outcomes while minimizing delays, rework, and SLA risks. The Data Center Field Installations Technician (L2) is responsible for managing standard to medium-complexity installation tasks, guiding L1 technicians, and resolving issues encountered during implementation. Key Responsibilities Lead rack build and in-rack deployment activities based on design documentation Interpret rack layouts, elevation diagrams, and cabling schematics Perform and validate rack & stack activities for servers, storage, and network equipment Execute and verify structured cabling (fiber and copper), including basic testing/validation Install and validate power connections (single/dual feed, PDUs, load considerations) Implement and optimize cooling solutions: Configure airflow best practices for DX-cooled environments Install and validate direct-to-chip (D2C) liquid cooling systems, including cold plates, hoses, manifolds, and quick disconnects Perform visual inspections for leaks and ensure proper routing, strain relief, and secure connections Perform initial system bring-up activities: Execute OS installation and basic configuration (in line with build standards and imaging processes) Validate hardware functionality (POST checks, BIOS/firmware baseline verification) Perform basic network connectivity checks where required Conduct post-installation quality assurance: Verify installations against design specifications and checklists Perform cable, power, and labeling audits Validate airflow and cooling setup (DX and D2C) Identify and remediate defects or escalate issues Identify and resolve installation issues, escalating when required Support and guide L1 technicians on best practices and procedures Coordinate with project teams, engineering, and operations for smooth delivery Update documentation and report installation progress and deviations Health & Safety Responsibilities Ensure compliance with all data center safety standards, permits, and procedures Actively promote safe working practices and intervene in unsafe situations Apply electrical safety awareness when working with powered equipment and PDUs Follow and enforce safe handling procedures for direct-to-chip liquid cooling systems (including leak prevention and response) Ensure proper use of PPE by self and supporting team members Conduct risk awareness during installations (e.g., heavy lifts, cable congestion, liquid connections) Maintain high standards of housekeeping and workspace safety Report and escalate hazards, incidents, and non-compliance issues Requirements (L2) Proven experience in data center installations or similar hands-on technical role Strong understanding of rack infrastructure, server, storage, and network hardware Proficiency in structured cabling (fiber and copper) and cable management best practices Experience with power distribution within racks (PDUs, dual feeds, redundancy concepts) Working knowledge of cooling methodologies: DX airflow management within racks Direct-to-chip (D2C) liquid cooling systems (installation, connection handling, and basic validation) Experience with system deployment activities: OS installation and imaging tools (e.g., PXE, ISO-based installs, or automated deployment tools) Basic BIOS/firmware configuration and hardware validation Familiarity with post-install validation and quality assurance processes Ability to read and interpret technical drawings, schematics, and MOPs Strong troubleshooting and problem-solving skills during installations Ability to work independently and guide junior technicians Good understanding of health and safety regulations in data center environments Physically capable of performing installation tasks in demanding environments Company Description Top Telecommunications Company Company Description Top Telecommunications Company

Job Description Job Description Job description: Job Title: Data Center NetOps Technician - L2 Location:- Temple, TX Job Summary: We are looking for an Infrastructure Repair Technician to support data center operations by troubleshooting, repairing, and replacing hardware components across servers, storage systems, and network devices. The role involves working with cross-functional teams to resolve technical issues, manage repair tickets, maintain inventory, and ensure smooth data center operations. Key Responsibilities: Troubleshoot and resolve hardware issues involving servers, storage systems, and network devices. Repair and replace faulty components, including GPUs, CPUs, motherboards, HDDs, SSDs, switches, routers, and firewalls. Manage and close service tickets with accurate documentation. Perform root cause analysis and collaborate with engineering teams to resolve complex issues. Monitor task queues, trouble tickets, and repair requests. Maintain inventory of network devices, spare parts, and vendor RMA equipment. Perform hardware installation, replacement, and maintenance activities. Identify process improvements to enhance operational efficiency. Follow safety procedures and data center compliance standards. Participate in training, on-call rotations, and provide after-hours support. Travel up to 15% as required. Required Qualifications: 2+ years of experience in computer hardware, networking, and troubleshooting. Strong knowledge of server hardware, storage systems, and network devices. Excellent troubleshooting, analytical, and problem-solving skills. Ability to work in a fast-paced data center environment. Strong communication and teamwork skills. Ability to lift up to 40 lbs and perform physically demanding tasks. Flexibility to work 24x7x365 shifts, including weekends and overtime. Preferred Qualifications: 2+ years of experience working in a data center environment. Hands-on experience with server hardware, storage systems, and network device repairs. Degree in Computer Science, Engineering, or a related field preferred.

Job Description Job Description Data Center Field Installations Technician (L2) The Data Center Field Installations Technician (L2) is a developing technical role responsible for executing and overseeing in-rack installation activities of moderate complexity within a data center environment. This includes rack builds, equipment installation, structured cabling, power distribution, advanced cooling integration (DX and direct-to-chip liquid cooling), and initial system bring-up activities. This role works with greater autonomy and is responsible for interpreting installation designs, validating work quality, and supporting troubleshooting during deployment activities. Through proactive coordination and problem-solving, this role ensures installations are completed efficiently, accurately, and in alignment with technical standards and project timelines. The primary objective of this role is to deliver high-quality installation and validation outcomes while minimizing delays, rework, and SLA risks. The Data Center Field Installations Technician (L2) is responsible for managing standard to medium-complexity installation tasks, guiding L1 technicians, and resolving issues encountered during implementation. Key Responsibilities Lead rack build and in-rack deployment activities based on design documentation Interpret rack layouts, elevation diagrams, and cabling schematics Perform and validate rack & stack activities for servers, storage, and network equipment Execute and verify structured cabling (fiber and copper), including basic testing/validation Install and validate power connections (single/dual feed, PDUs, load considerations) Implement and optimize cooling solutions: Configure airflow best practices for DX-cooled environments Install and validate direct-to-chip (D2C) liquid cooling systems, including cold plates, hoses, manifolds, and quick disconnects Perform visual inspections for leaks and ensure proper routing, strain relief, and secure connections Perform initial system bring-up activities: Execute OS installation and basic configuration (in line with build standards and imaging processes) Validate hardware functionality (POST checks, BIOS/firmware baseline verification) Perform basic network connectivity checks where required Conduct post-installation quality assurance: Verify installations against design specifications and checklists Perform cable, power, and labeling audits Validate airflow and cooling setup (DX and D2C) Identify and remediate defects or escalate issues Identify and resolve installation issues, escalating when required Support and guide L1 technicians on best practices and procedures Coordinate with project teams, engineering, and operations for smooth delivery Update documentation and report installation progress and deviations Health & Safety Responsibilities Ensure compliance with all data center safety standards, permits, and procedures Actively promote safe working practices and intervene in unsafe situations Apply electrical safety awareness when working with powered equipment and PDUs Follow and enforce safe handling procedures for direct-to-chip liquid cooling systems (including leak prevention and response) Ensure proper use of PPE by self and supporting team members Conduct risk awareness during installations (e.g., heavy lifts, cable congestion, liquid connections) Maintain high standards of housekeeping and workspace safety Report and escalate hazards, incidents, and non-compliance issues Requirements (L2) Proven experience in data center installations or similar hands-on technical role Strong understanding of rack infrastructure, server, storage, and network hardware Proficiency in structured cabling (fiber and copper) and cable management best practices Experience with power distribution within racks (PDUs, dual feeds, redundancy concepts) Working knowledge of cooling methodologies: DX airflow management within racks Direct-to-chip (D2C) liquid cooling systems (installation, connection handling, and basic validation) Experience with system deployment activities: OS installation and imaging tools (e.g., PXE, ISO-based installs, or automated deployment tools) Basic BIOS/firmware configuration and hardware validation Familiarity with post-install validation and quality assurance processes Ability to read and interpret technical drawings, schematics, and MOPs Strong troubleshooting and problem-solving skills during installations Ability to work independently and guide junior technicians Good understanding of health and safety regulations in data center environments Physically capable of performing installation tasks in demanding environments Company Description Top Telecommunications Company Company Description Top Telecommunications Company

Job Description Job Description Data Center Field Installations Technician (L2) The Data Center Field Installations Technician (L2) is a developing technical role responsible for executing and overseeing in-rack installation activities of moderate complexity within a data center environment. This includes rack builds, equipment installation, structured cabling, power distribution, advanced cooling integration (DX and direct-to-chip liquid cooling), and initial system bring-up activities. This role works with greater autonomy and is responsible for interpreting installation designs, validating work quality, and supporting troubleshooting during deployment activities. Through proactive coordination and problem-solving, this role ensures installations are completed efficiently, accurately, and in alignment with technical standards and project timelines. The primary objective of this role is to deliver high-quality installation and validation outcomes while minimizing delays, rework, and SLA risks. The Data Center Field Installations Technician (L2) is responsible for managing standard to medium-complexity installation tasks, guiding L1 technicians, and resolving issues encountered during implementation. Key Responsibilities Lead rack build and in-rack deployment activities based on design documentation Interpret rack layouts, elevation diagrams, and cabling schematics Perform and validate rack & stack activities for servers, storage, and network equipment Execute and verify structured cabling (fiber and copper), including basic testing/validation Install and validate power connections (single/dual feed, PDUs, load considerations) Implement and optimize cooling solutions: Configure airflow best practices for DX-cooled environments Install and validate direct-to-chip (D2C) liquid cooling systems, including cold plates, hoses, manifolds, and quick disconnects Perform visual inspections for leaks and ensure proper routing, strain relief, and secure connections Perform initial system bring-up activities: Execute OS installation and basic configuration (in line with build standards and imaging processes) Validate hardware functionality (POST checks, BIOS/firmware baseline verification) Perform basic network connectivity checks where required Conduct post-installation quality assurance: Verify installations against design specifications and checklists Perform cable, power, and labeling audits Validate airflow and cooling setup (DX and D2C) Identify and remediate defects or escalate issues Identify and resolve installation issues, escalating when required Support and guide L1 technicians on best practices and procedures Coordinate with project teams, engineering, and operations for smooth delivery Update documentation and report installation progress and deviations Health & Safety Responsibilities Ensure compliance with all data center safety standards, permits, and procedures Actively promote safe working practices and intervene in unsafe situations Apply electrical safety awareness when working with powered equipment and PDUs Follow and enforce safe handling procedures for direct-to-chip liquid cooling systems (including leak prevention and response) Ensure proper use of PPE by self and supporting team members Conduct risk awareness during installations (e.g., heavy lifts, cable congestion, liquid connections) Maintain high standards of housekeeping and workspace safety Report and escalate hazards, incidents, and non-compliance issues Requirements (L2) Proven experience in data center installations or similar hands-on technical role Strong understanding of rack infrastructure, server, storage, and network hardware Proficiency in structured cabling (fiber and copper) and cable management best practices Experience with power distribution within racks (PDUs, dual feeds, redundancy concepts) Working knowledge of cooling methodologies: DX airflow management within racks Direct-to-chip (D2C) liquid cooling systems (installation, connection handling, and basic validation) Experience with system deployment activities: OS installation and imaging tools (e.g., PXE, ISO-based installs, or automated deployment tools) Basic BIOS/firmware configuration and hardware validation Familiarity with post-install validation and quality assurance processes Ability to read and interpret technical drawings, schematics, and MOPs Strong troubleshooting and problem-solving skills during installations Ability to work independently and guide junior technicians Good understanding of health and safety regulations in data center environments Physically capable of performing installation tasks in demanding environments Company Description Top Telecommunications Company Company Description Top Telecommunications Company

Job Description Job Description iSoftStone, Inc. is seeking an IT Operations Engineer (L2) - Warehouse Operations to join our Team in Whitestown, Indiana! This is a one-year contract position which requires the employee to work 100% onsite! Candidates MUST be fluent in Chinese language! We are seeking an experienced IT Operations Engineer (L2) to support warehouse and office IT operations. This role is responsible for advanced technical troubleshooting, infrastructure support, network issue resolution, handheld device management, monitoring response, and operational optimization in a 24/7 warehouse environment. The engineer will serve as the escalation point for complex IT issues and work closely with warehouse operations, vendors, and regional IT teams to ensure stable and efficient IT services. Responsibilities: -Provide advanced support for desktops, laptops, operating systems, office software, and warehouse applications. -Troubleshoot hardware, software, system performance, and operating system issues. -Support warehouse network connectivity, IP/DNS configuration, cabling, and advanced troubleshooting using tools such as ping, tracert, nslookup, telnet, and Wireshark. -Support printers, label printing systems, barcode scanners, PDA devices, and handheld terminals. -Perform system imaging, patching, firmware upgrades, backup, recovery, and device reimaging. -Support conference room and video meeting equipment. -Participate in monitoring, incident response, escalation handling, and operational support for warehouse IT infrastructure. -Support IT asset management, SOP creation, documentation, and operational process improvement. -Coordinate with vendors and regional/global IT teams on issue resolution and infrastructure support. Qualifications: -Five+ years of IT support or IT operations experience. -Experience in e-commerce with warehouse, logistics, manufacturing, or retail environments. -Strong knowledge of Windows OS, computer hardware, printers, handheld devices, and networking. -Familiar with TCP/IP, DNS, DHCP, VLAN, Wi-Fi, and troubleshooting tools. -Experience with ticketing systems and IT service management processes. -Strong troubleshooting, communication, and documentation skills. -Ability to support shift-based or after-hours operations when required. Preferred Qualifications: -Experience with Zebra/Honeywell devices, Intune/MDM, or warehouse automation systems. -Experience with IT infrastructure. -Experience in management. Primary Location Rate: $22 - $55 per hour. iSoftStone is a global IT service and consulting company that creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI. With 20 delivery centers and more than 90,000 employees worldwide, iSoftStone is proud to serve some of the world's most well-known businesses, including 90+ Fortune Global 500 companies. Visit us at . iSoftStone is committed to the practice of equal opportunity for all its employees and applicants in employment, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities.

Job Description Job Description Millennium NYC 5 days a week in office 200-225K Base plus bonus (total comp-400-500K) Technical Lead Market Data The SPEED Market Data team seeks a hands-on Technical Lead who will own and drive a critical workstream focused on architecting, implementing, monitoring, and supporting low-latency C++ systems that are robust, resilient, accurate, stable, and blindingly fast. By leading the design and evolution of this high-performance infrastructure, you will help position MLP as a leader in quantitative trading. You will shape the future of this industry while working alongside other exceptional engineers and strategists to solve some of the most significant engineering problems in the world. We are looking for a strong technical leader with financial markets technology experience and real-time market data expertise to design, build, and support our global real-time (both low-latency and non-latency-sensitive) market data platform. This role emphasizes technical leadership, architectural ownership, and cross-team coordination rather than people management. The successful candidate will be comfortable owning a workstream end-to-end-covering design, implementation, monitoring, support, and stakeholder management-while ensuring stability of the existing environment and driving platform improvements. Principal Responsibilities Act as the technical owner for a major market data workstream, setting technical direction, defining architecture, and driving execution across the full lifecycle. Collaborate with hardware and software teams across divisions to design and build real-time market data processing and distribution systems. Lead and drive new technical initiatives for the team, including evaluating technologies, defining standards, and establishing best practices. Design and develop systems, interfaces, and tools for historical market data and trading simulations that increase research productivity. Architect and implement components of an enterprise market data platform, including components for caching, aggregation, conflation and value-added data enrichment. Optimize platform performance using network and systems programming, and advanced low-latency techniques (CPU, NIC, kernel, and application-level tuning). Lead the design and maintenance of automated test and benchmark frameworks, and tools for risk management, performance tracking, and system validation. Provide technical leadership for the support and operation of both enterprise real-time market data environments, including coordinating internal, vendor, and exchange-driven changes. Design and engineer components to automate support and management of the market data platform, including monitoring, real-time and historical metrics collection/visualization, and self-service administrative/user tools. Serve as a primary technical liaison for users of the market data environment (Portfolio Managers, trading desks, and core technology teams), translating requirements into robust technical solutions. Lead the enhancement of processes and workflows for operating the market data platform (release/deployment, incident management and remediation, exchange notification handling, defining and enforcing SLAs). Mentor and influence other engineers through code reviews, design reviews, and hands-on guidance, fostering a culture of technical excellence and accountability. Qualifications / Skills Required Degree in Computer Science or a related field with a strong background in data structures, algorithms, and object-oriented programming in modern C++. Deep understanding of Linux system internals and networking, especially in low-latency and high-throughput environments. Strong knowledge of CPU architecture and the ability to leverage CPU capabilities for performance optimization. Demonstrated experience acting as a technical lead or senior engineer owning complex systems or workstreams end-to-end (design, delivery, and operations). Able to prioritize and make trade-offs in a fast-moving, high-pressure, constantly changing environment; strong sense of urgency, ownership, and follow-through. Strong belief in and practice of extreme ownership, with a track record of taking accountability for systems in production. Effective communication and stakeholder management skills: able to work closely with business and technology users, understand their needs, and drive appropriate technical solutions. Experience building solutions on cloud environments such as GCP and AWS. Knowledge of additional programming languages such as Java, Python, or scripting (Perl, shell). Technical background in application development on complex market data systems (e.g., Bloomberg, Thomson Reuters, etc.). Experience supporting market data environments within a global organization, including internally developed DMA feed handlers and distribution infrastructure. Strong understanding of market data concepts and functionality, including data models (fields/messages), protocols (e.g., snapshot + delta), order book representations (L1/L2/L3), recovery, and reliability. Hands-on Site Reliability Engineering or DevOps experience, including system administration, automation, measurement, and release/deployment management. Experience with monitoring, metrics, and command/control tooling for distributed market data platforms, with the ability to evaluate existing solutions and drive enhancements across development and operations. Ability to operate with a high level of thoroughness and attention to detail, demonstrating strong ownership of deliverables and production systems.

Job Description Job Description Network Security Engineer About Us EFJohnson Technologies is a subsidiary of JVCKENWOOD Corporation, a leading provider of P25 communications solutions for first responders in public safety and public service, the federal government, and industrial organizations. Our products are marketed under the EFJohnson and KENWOOD brands. EFJohnson provides wireless communications products and systems for public safety, commercial, and government customers. We design, manufacture, and market conventional and trunked radio systems, land mobile radio repeaters, and mobile and portable radios, including Project 25 digital radio products. As a Network Security Engineer you'll design, implement, and enforce comprehensive network and security architectures for mission-critical radio, data, and monitoring systems. This position will develop and maintain security standards and technical controls directly aligned with NIST SP 800-171 and CMMC Level 2 requirements to ensure protection of Controlled Unclassified Information (CUI). As a Network Security Engineer, you'll collaborate with network and system architects to embed security throughout the full system lifecycle, from design and segmentation to identity management, remote access, and incident response. This role is hybrid, based out of Irving, TX. Key Responsibilities Security Architecture & Compliance Define, document, and maintain comprehensive network security standards mapped to NIST SP 800-171 and CMMC Level 2 controls. Collaborate with architects to incorporate security in every design, emphasizing segmentation and isolation of CUI assets. Design, test, and maintain network-level controls supporting Identification & Authentication (IA) and System & Communications Protection (SC) families. Contribute technical content to the System Security Plan (SSP), Plan of Action and Milestones (POA&M), and compliance evidence packages. Enforce configuration management and formal change-control processes to maintain baseline compliance. Perform security impact assessments on proposed design changes, ensuring traceability to CMMC requirements. Identity & Access Management (IAM) Design and deploy centralized LDAP for directory services and user authentication. Design, implement, and administer TACACS+ for AAA control across routers, switches, and radio controllers. Configure and manage Multi-Factor Authentication (MFA) for privileged and remote accounts (CMMC IA.L2-3.5.3). Ensure unique identification and authentication of all users and devices (CMMC IA.L2-3.5.1). Integrate IAM systems with centralized logging and SIEM tools to support audit and traceability requirements. Network Security Services Implementation Design, configure, and deploy Remote Access VPNs and IPSec site-to-site tunnels for secure connectivity, ensuring encryption of CUI in transit. Configure, deploy, and manage Next-Generation Firewalls (NGFWs) to enforce zone-based policies and control traffic between segmented network zones. Implement and tune Intrusion Prevention Systems (IPS) to detect and block malicious traffic in real time. Run regular vulnerability assessments and penetration tests; prioritize remediation actions that impact CMMC compliance. Integrate firewall, VPN, and IPS logs with centralized SIEM systems; conduct Root Cause Analysis (RCA) for network or IAM-related security incidents. Act as Tier 2/Tier 3 escalation for the Security Operations Center (SOC). CUI Data Handling & Protection Ensure CUI is encrypted in transit and at rest using approved algorithms and key management standards. Implement network segmentation, VLAN isolation, and access-controlled zones to separate CUI from non-CUI traffic. Configure syslog, NTP, SNMPv3, and TLS securely for audit traceability and time-correlated event tracking. Enforce least-privilege access for CUI repositories and verify logging for all privileged actions. Conduct quarterly configuration audits and evidence collection in support of the corporate CMMC compliance program. Operational Security & Monitoring Maintain configuration baselines and perform periodic compliance checks on all network-security devices. Automate log collection and configuration integrity validation using secure scripting methods. Maintain network documentation, change-management records, and segmentation diagrams. Provide support for field deployments, system upgrades, and on-site network hardening activities. Assist with tabletop exercises, incident response drills, and after-action reviews. Collaboration & Continuous Improvement Partner with network and system engineering teams to embed secure-by-design principles into radio network infrastructure and analyzer platforms. Mentor junior engineers through scheduled security and compliance training sessions. Coordinate with software and system teams to ensure servers, databases, and applications meet hardened configuration baselines. Contribute to EF Johnson's internal Security Program Initiative, ensuring continuous improvement and measurable compliance progress. Recommend new tools, automation frameworks, and monitoring solutions to improve efficiency and visibility. Complete additional duties as required. Agree to abide by the established Approval Matrix. Qualifications Bachelor's Degree in Cybersecurity, Computer Science, Engineering Technology, or a related discipline; Master's preferred. Cisco CCNP Security or equivalent required. CISSP, CompTIA CySA+, or CISM preferred. Experience implementing security controls aligned to NIST SP 800-171 and CMMC Level 2. Hands-on experience with firewalls, VPNs, IPS, AAA, and logging systems. Familiarity with Linux security hardening, log analysis, and automation scripting (Python, Bash, Ansible). Experience conducting packet analysis and forensics (Wireshark, Zeek, Suricata). Knowledge of public-safety radio networks, LMR systems, and secure field deployments preferred. What We're Looking For Advanced technical capacity in network and security engineering. Strong written and verbal communication skills. Demonstrated analytical, diagnostic, and problem-solving ability. Experience with Windows and Linux administration. Rapid learning aptitude for new tools and methods. Proficiency with scripting, configuration management, and SIEM integration. In-depth understanding of TCP/IP, UDP, SNMPv3, SSL/TLS, IPSec, and 802.1X. P25, DFSI+, and SIP preferred. Travel Requirements Up to 30% What We Offer Competitive salary Health, dental, and vision benefits Additional supplemental benefits 401K + employer match Tuition reimbursement 12 paid holidays + additional PTO Supportive- team-driven environment Opportunities to work on mission-critical projects that make a real impact Equal Opportunity Statement EF Johnson Technologies is an Equal Opportunity/AFFIRMATIVE ACTION Employer who values diversity and inclusion in the workplace. It is the policy of this company to provide equal opportunity with regard to all terms and conditions of employment. The company complies with federal and state laws prohibiting discrimination on the basis of sex, race, color, religion, creed, national origin, disability, veteran status, age, sexual orientation, gender identity, genetic information, pregnancy, or any other protected characteristic.