Job Description ? WE ARE HIRING Marketing Senior Business Analyst ? Location: El Paso, TX In-Person Position We are looking for a highly analytical and business-oriented Marketing Senior Business Analyst to join our team in El Paso, TX. This role will play a key part in transforming market, consumer, and business data into actionable insights that support brand strategies, commercial decisions, and business growth across Retail channel. Key Responsibilities: Analyze market trends, brand performance, and commercial data to identify business opportunities. Develop insights and recommendations to support marketing and strategic business decisions. Leverage syndicated data to evaluate market share, competitive positioning, and brand performance. Build and maintain dashboards, reports, and analytical tools to support business stakeholders. Partner cross-functionally with Marketing, Sales, Finance, and other teams to drive data-driven decision-making. Translate complex datasets into clear, actionable business recommendations. Leverage AI-enabled analytics and automation tools to accelerate data analysis, identify trends and opportunities, and improve the speed and quality of business insights. Qualifications & Experience: Bachelor's degree in Business Administration, Finance, Marketing, Data Analytics, or a related field. Master's degree preferred. 5-8+ years of experience in Business Analytics, within the Food & Beverage and CPG industry. Strong experience supporting brands and Retail channels. Advanced proficiency in Excel, SQL, and Business Intelligence tools such as Power BI or Tableau. Experience working with syndicated data sources such as Nielsen and IRI/Circana. Strong analytical, problem-solving, and critical-thinking skills. Excellent communication and stakeholder management capabilities. Ability to transform complex data into meaningful business insights and actionable recommendations. Experience using AI and generative AI tools to support data analysis, reporting, insight generation, and workflow automation. Interested in making an impact through data-driven marketing strategies? We would love to hear from you! ? Apply Now.
11/14/2026
Full time
Job Description ? WE ARE HIRING Marketing Senior Business Analyst ? Location: El Paso, TX In-Person Position We are looking for a highly analytical and business-oriented Marketing Senior Business Analyst to join our team in El Paso, TX. This role will play a key part in transforming market, consumer, and business data into actionable insights that support brand strategies, commercial decisions, and business growth across Retail channel. Key Responsibilities: Analyze market trends, brand performance, and commercial data to identify business opportunities. Develop insights and recommendations to support marketing and strategic business decisions. Leverage syndicated data to evaluate market share, competitive positioning, and brand performance. Build and maintain dashboards, reports, and analytical tools to support business stakeholders. Partner cross-functionally with Marketing, Sales, Finance, and other teams to drive data-driven decision-making. Translate complex datasets into clear, actionable business recommendations. Leverage AI-enabled analytics and automation tools to accelerate data analysis, identify trends and opportunities, and improve the speed and quality of business insights. Qualifications & Experience: Bachelor's degree in Business Administration, Finance, Marketing, Data Analytics, or a related field. Master's degree preferred. 5-8+ years of experience in Business Analytics, within the Food & Beverage and CPG industry. Strong experience supporting brands and Retail channels. Advanced proficiency in Excel, SQL, and Business Intelligence tools such as Power BI or Tableau. Experience working with syndicated data sources such as Nielsen and IRI/Circana. Strong analytical, problem-solving, and critical-thinking skills. Excellent communication and stakeholder management capabilities. Ability to transform complex data into meaningful business insights and actionable recommendations. Experience using AI and generative AI tools to support data analysis, reporting, insight generation, and workflow automation. Interested in making an impact through data-driven marketing strategies? We would love to hear from you! ? Apply Now.
Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Description Hybrid Due to nature of work, US Citizenship Required Seeking a strategic and business-focused Enterprise D365 Solution Architect to own the end-to-end business and solution architecture of our Microsoft Dynamics 365 ecosystem. This role is responsible for ensuring Dynamics 365 effectively supports core business processes spanning sales, quote-to-order, manufacturing, supply chain, fulfillment, billing, and financial reporting. As a key technology leader, you will guide solution design, application strategy, and architectural governance while maximizing standard platform capabilities and supporting long-term scalability. If you enjoy bridging business objectives and technology solutions, we want to hear from you! What You'll Do As the Enterprise D365 Solution Architect, you will define and govern how Dynamics 365 supports Delta Star's business operations today and into the future. You'll partner with business stakeholders, analysts, technical teams, and external partners to design scalable solutions, improve business processes, and ensure technology investments deliver measurable value. Your expertise will help the organization leverage standard platform functionality while minimizing unnecessary customization and maintaining long-term platform sustainability. A Day in the Life Your day may include facilitating a solution design workshop, reviewing proposed system enhancements, collaborating with Finance and Supply Chain leaders on process improvements, or mentoring analysts on D365 best practices. You'll evaluate business requirements, develop future-state process designs, review architectural decisions, and help teams balance user needs, business value, and platform capabilities. You'll also stay current on Microsoft's roadmap and identify opportunities to improve operational performance through technology innovation. Specific Duties Own the end-to-end business and solution architecture for Dynamics 365 Finance & Operations (F&O) and Customer Engagement (CE). Lead solution design efforts across sales, quote-to-order, manufacturing, supply chain, inventory, fulfillment, billing, and finance processes. Ensure business requirements align with D365 capabilities, organizational objectives, and long-term application strategy. Educate stakeholders on D365 functionality and promote effective use of standard platform capabilities. Develop and maintain the D365 roadmap to support business growth while minimizing unnecessary customization. Provide architecture leadership and oversight for enhancements, integrations, and process improvement initiatives. Partner with business analysts and functional analysts to translate requirements into scalable and supportable solutions. Lead architecture governance across internal teams and external partners. Evaluate new Dynamics 365 capabilities and Microsoft platform investments to identify opportunities for operational improvement and business value. Facilitate solution design workshops and architecture reviews. Review and approve system changes, customizations, and integration designs. Define future-state business processes and solution architectures across D365 applications. Partner with business teams to resolve complex process and system challenges. Coach and mentor analysts and project team members on solution design principles and D365 best practices. Guide external vendors and implementation partners to ensure alignment with architecture standards and business objectives. What We're Looking For We're looking for a strategic thinker who understands both business operations and enterprise technology architecture. The ideal candidate can translate complex business requirements into scalable solutions, influence stakeholders across functions, and drive technology decisions that support long-term operational success. Position Requirements Bachelor's degree in Information Technology, Business, Engineering, Finance, Supply Chain, or a related field. Minimum of 8 years of Dynamics 365 Finance & Operations (F&O) and Customer Engagement (CE) experience supporting manufacturing, supply chain, and finance business processes. Experience leading enterprise solution architecture, business process design, and application roadmap development. Proven ability to lead cross-functional initiatives and provide architectural guidance to business teams, technical teams, and external partners. Experience working within complex manufacturing or industrial environments preferred. Skills & Competencies Deep expertise in Dynamics 365 F&O and CE architecture, capabilities, and business processes. Strong understanding of quote-to-order, manufacturing, supply chain, sales, fulfillment, billing, and finance workflows. Knowledge of solution architecture, integrations, security, data architecture, and enterprise application design. Experience with Microsoft technologies including Power Platform, Dataverse, Microsoft Fabric, Azure DevOps, and Microsoft 365. Ability to translate business requirements into scalable, maintainable, and supportable technology solutions. Strong analytical and problem-solving capabilities. Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Proven ability to influence stakeholders and guide enterprise technology decisions. Strong mentoring and coaching skills. Ability to establish architecture standards and drive adoption of best practices across business and technology teams. Strategic mindset balanced with practical execution and business value realization.
11/14/2026
Full time
Job Description Hybrid Due to nature of work, US Citizenship Required Seeking a strategic and business-focused Enterprise D365 Solution Architect to own the end-to-end business and solution architecture of our Microsoft Dynamics 365 ecosystem. This role is responsible for ensuring Dynamics 365 effectively supports core business processes spanning sales, quote-to-order, manufacturing, supply chain, fulfillment, billing, and financial reporting. As a key technology leader, you will guide solution design, application strategy, and architectural governance while maximizing standard platform capabilities and supporting long-term scalability. If you enjoy bridging business objectives and technology solutions, we want to hear from you! What You'll Do As the Enterprise D365 Solution Architect, you will define and govern how Dynamics 365 supports Delta Star's business operations today and into the future. You'll partner with business stakeholders, analysts, technical teams, and external partners to design scalable solutions, improve business processes, and ensure technology investments deliver measurable value. Your expertise will help the organization leverage standard platform functionality while minimizing unnecessary customization and maintaining long-term platform sustainability. A Day in the Life Your day may include facilitating a solution design workshop, reviewing proposed system enhancements, collaborating with Finance and Supply Chain leaders on process improvements, or mentoring analysts on D365 best practices. You'll evaluate business requirements, develop future-state process designs, review architectural decisions, and help teams balance user needs, business value, and platform capabilities. You'll also stay current on Microsoft's roadmap and identify opportunities to improve operational performance through technology innovation. Specific Duties Own the end-to-end business and solution architecture for Dynamics 365 Finance & Operations (F&O) and Customer Engagement (CE). Lead solution design efforts across sales, quote-to-order, manufacturing, supply chain, inventory, fulfillment, billing, and finance processes. Ensure business requirements align with D365 capabilities, organizational objectives, and long-term application strategy. Educate stakeholders on D365 functionality and promote effective use of standard platform capabilities. Develop and maintain the D365 roadmap to support business growth while minimizing unnecessary customization. Provide architecture leadership and oversight for enhancements, integrations, and process improvement initiatives. Partner with business analysts and functional analysts to translate requirements into scalable and supportable solutions. Lead architecture governance across internal teams and external partners. Evaluate new Dynamics 365 capabilities and Microsoft platform investments to identify opportunities for operational improvement and business value. Facilitate solution design workshops and architecture reviews. Review and approve system changes, customizations, and integration designs. Define future-state business processes and solution architectures across D365 applications. Partner with business teams to resolve complex process and system challenges. Coach and mentor analysts and project team members on solution design principles and D365 best practices. Guide external vendors and implementation partners to ensure alignment with architecture standards and business objectives. What We're Looking For We're looking for a strategic thinker who understands both business operations and enterprise technology architecture. The ideal candidate can translate complex business requirements into scalable solutions, influence stakeholders across functions, and drive technology decisions that support long-term operational success. Position Requirements Bachelor's degree in Information Technology, Business, Engineering, Finance, Supply Chain, or a related field. Minimum of 8 years of Dynamics 365 Finance & Operations (F&O) and Customer Engagement (CE) experience supporting manufacturing, supply chain, and finance business processes. Experience leading enterprise solution architecture, business process design, and application roadmap development. Proven ability to lead cross-functional initiatives and provide architectural guidance to business teams, technical teams, and external partners. Experience working within complex manufacturing or industrial environments preferred. Skills & Competencies Deep expertise in Dynamics 365 F&O and CE architecture, capabilities, and business processes. Strong understanding of quote-to-order, manufacturing, supply chain, sales, fulfillment, billing, and finance workflows. Knowledge of solution architecture, integrations, security, data architecture, and enterprise application design. Experience with Microsoft technologies including Power Platform, Dataverse, Microsoft Fabric, Azure DevOps, and Microsoft 365. Ability to translate business requirements into scalable, maintainable, and supportable technology solutions. Strong analytical and problem-solving capabilities. Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Proven ability to influence stakeholders and guide enterprise technology decisions. Strong mentoring and coaching skills. Ability to establish architecture standards and drive adoption of best practices across business and technology teams. Strategic mindset balanced with practical execution and business value realization.
Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Description: This is an on-site position at our Menasha, WI office, working directly with the President. Help Drive the Business. Work Directly with the President. Make an Impact Every Day. Are you the person who notices the number that doesn't make sense and won't stop digging until you understand why? Do you enjoy solving problems, organizing priorities, and helping leaders make better decisions? As an Executive Business Analyst, you'll work directly with the President and leadership team, helping drive business performance through analysis, reporting, project coordination, and executive support. This is a unique opportunity to gain broad exposure to all aspects of the business while building valuable skills in operations, finance, analytics, and leadership. If you're highly organized, naturally curious, and motivated by making an impact, we'd like to meet you. What You'll Do Partner with Executive Leadership Manage the President's calendar, priorities, and follow-up activities. Coordinate leadership meetings, agendas, presentations, and action items. Ensure key initiatives remain on track and key deadlines are met. Serve as a trusted point of contact for managers, employees, customers, and vendors. Help maintain focus and accountability around strategic business priorities. Drive Business Performance Through Insight Develop reports, dashboards, scorecards, and business insights that drive action. Consolidate and analyze information from multiple systems across the company. Monitor key performance indicators across sales, operations, labor, service, production, and financial performance. Identify trends, opportunities, and areas requiring management attention. Assist leadership with planning, forecasting, and strategic decision-making. Support Strategic Projects Coordinate special projects and initiatives on behalf of executive leadership. Track project milestones, deliverables, and follow-up actions. Prepare presentations, reports, and supporting materials for leadership meetings. Help organize and improve business processes across departments. Conduct research and analysis to support growth initiatives and business decisions. Help Improve the Business Look for opportunities to improve efficiency, communication, and performance. Develop meaningful reporting that helps leaders make faster, better decisions. Assist with implementation of new systems, processes, and business initiatives. Help create a culture of accountability, continuous improvement, and execution. Requirements: What We're Looking For Required Qualifications Strong analytical thinking and problem-solving abilities. Ability to organize information and turn it into actionable business insights. Excellent organizational and project management skills. Ability to communicate complex ideas clearly and practically. Strong attention to detail and commitment to accuracy. Ability to manage multiple priorities and work independently. High level of professionalism and discretion with confidential information. Strong written and verbal communication skills. Preferred Qualifications Experience developing reports, dashboards, scorecards, or business performance metrics. Experience with business intelligence, reporting, or data visualization tools. Familiarity with ERP, accounting, operations, production, or distribution environments. Bachelor's degree in Business, Finance, Analytics, Information Systems, Operations, or a related field. 2+ years supporting a senior executive, including calendar and inbox management. Experience supporting executives, leadership teams, or strategic initiatives. Why This Opportunity Is Different This role blends executive support with business analysis. You'll work directly with executive leadership, gain visibility into every area of the business, and help solve real business challenges that impact company performance. For the right person, this position offers a unique opportunity to accelerate professional growth while building a strong foundation in business operations, analytics, leadership, and strategy. Compensation & Benefits We offer a competitive compensation package designed to attract high-performing professionals who want to grow with our organization. Compensation Competitive salary based on experience, qualifications, and demonstrated capability. Performance-based bonus opportunity. Career growth and advancement opportunities within the organization. Benefits Health, dental, and vision insurance. 401(k) with company contribution. Paid vacation and holidays. Professional development and training opportunities. Exposure to executive leadership and strategic business initiatives. A collaborative, team-oriented culture focused on growth and continuous improvement. Join Our Team. If you want to make an impact, build your business acumen, and work alongside executive leadership, we'd love to hear from you. PId8c1e-3815
11/14/2026
Full time
Description: This is an on-site position at our Menasha, WI office, working directly with the President. Help Drive the Business. Work Directly with the President. Make an Impact Every Day. Are you the person who notices the number that doesn't make sense and won't stop digging until you understand why? Do you enjoy solving problems, organizing priorities, and helping leaders make better decisions? As an Executive Business Analyst, you'll work directly with the President and leadership team, helping drive business performance through analysis, reporting, project coordination, and executive support. This is a unique opportunity to gain broad exposure to all aspects of the business while building valuable skills in operations, finance, analytics, and leadership. If you're highly organized, naturally curious, and motivated by making an impact, we'd like to meet you. What You'll Do Partner with Executive Leadership Manage the President's calendar, priorities, and follow-up activities. Coordinate leadership meetings, agendas, presentations, and action items. Ensure key initiatives remain on track and key deadlines are met. Serve as a trusted point of contact for managers, employees, customers, and vendors. Help maintain focus and accountability around strategic business priorities. Drive Business Performance Through Insight Develop reports, dashboards, scorecards, and business insights that drive action. Consolidate and analyze information from multiple systems across the company. Monitor key performance indicators across sales, operations, labor, service, production, and financial performance. Identify trends, opportunities, and areas requiring management attention. Assist leadership with planning, forecasting, and strategic decision-making. Support Strategic Projects Coordinate special projects and initiatives on behalf of executive leadership. Track project milestones, deliverables, and follow-up actions. Prepare presentations, reports, and supporting materials for leadership meetings. Help organize and improve business processes across departments. Conduct research and analysis to support growth initiatives and business decisions. Help Improve the Business Look for opportunities to improve efficiency, communication, and performance. Develop meaningful reporting that helps leaders make faster, better decisions. Assist with implementation of new systems, processes, and business initiatives. Help create a culture of accountability, continuous improvement, and execution. Requirements: What We're Looking For Required Qualifications Strong analytical thinking and problem-solving abilities. Ability to organize information and turn it into actionable business insights. Excellent organizational and project management skills. Ability to communicate complex ideas clearly and practically. Strong attention to detail and commitment to accuracy. Ability to manage multiple priorities and work independently. High level of professionalism and discretion with confidential information. Strong written and verbal communication skills. Preferred Qualifications Experience developing reports, dashboards, scorecards, or business performance metrics. Experience with business intelligence, reporting, or data visualization tools. Familiarity with ERP, accounting, operations, production, or distribution environments. Bachelor's degree in Business, Finance, Analytics, Information Systems, Operations, or a related field. 2+ years supporting a senior executive, including calendar and inbox management. Experience supporting executives, leadership teams, or strategic initiatives. Why This Opportunity Is Different This role blends executive support with business analysis. You'll work directly with executive leadership, gain visibility into every area of the business, and help solve real business challenges that impact company performance. For the right person, this position offers a unique opportunity to accelerate professional growth while building a strong foundation in business operations, analytics, leadership, and strategy. Compensation & Benefits We offer a competitive compensation package designed to attract high-performing professionals who want to grow with our organization. Compensation Competitive salary based on experience, qualifications, and demonstrated capability. Performance-based bonus opportunity. Career growth and advancement opportunities within the organization. Benefits Health, dental, and vision insurance. 401(k) with company contribution. Paid vacation and holidays. Professional development and training opportunities. Exposure to executive leadership and strategic business initiatives. A collaborative, team-oriented culture focused on growth and continuous improvement. Join Our Team. If you want to make an impact, build your business acumen, and work alongside executive leadership, we'd love to hear from you. PId8c1e-3815
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As a member of the Global Sales AI & Innovation team, you'll be at the forefront of transforming how American Airlines drives revenue through artificial intelligence and advanced data technologies. Embedded within Sales Operations, this role focuses on building both the foundation and the solutions-designing and developing AI powered agents, establishing the business context and governance that enable them, and delivering intelligent analytics that directly enhance the performance of American's corporate and agency sales programs. You'll have the opportunity to innovate, experiment with emerging platforms, and help shape the future of sales intelligence at the world's largest airline. What you'll do This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Responsibilities include the following: 2 Design, build, and deploy AI agents and models on Databricks and Microsoft Copilot/Fabric, leveraging tools such as Genie Spaces, Agent Bricks, and LLM-based workflows to automate and enhance intelligence for Global Sales. Develop and maintain AI governance frameworks - including model documentation, performance monitoring, lineage tracking, and compliance standards - to ensure responsible and auditable use of AI across sales programs. Build and optimize data pipelines supporting AI/ML workloads within a medallion architecture on Azure Databricks (Delta Lake, Unity Catalog), with integration into Microsoft Fabric and OneLake for downstream consumption. Innovate on emerging Databricks and Microsoft Fabric capabilities as they are released, rapidly evaluating and prototyping features that can strengthen the team's technical foundation and revenue impact. Collaborate with business stakeholders in Global Sales to understand operational challenges and translate them into AI-driven solutions, communicating findings and recommendations clearly to both technical and non-technical audiences. Create AI-powered reporting and analytical models within Genie Spaces, Databricks Apps, and Power BI Direct Lake semantic models that empower sales leaders to understand program performance, identify opportunities, and act with confidence. Champion continuous improvement by staying current with advancements in generative AI, agentic frameworks, and large language model tooling, bringing a mindset of experimentation and responsible innovation to the team. Support the full AI development lifecycle - from ideation and prototyping through production deployment and ongoing monitoring - in close partnership with data engineering and Sales IT teams. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Data Science, Information Systems, Engineering, or similar degree; or equivalent experience/training 3 year in similar role Preferred Qualifications- Education & Prior Job Experience MIS, MBA/MS with a focus on data science, AI, or business technology 5 years of development experience, preferably in an airline or travel industry function 3+ years of experience with Databricks, including Delta Lake, Unity Catalog, or MLflow Experience building or operationalizing AI agents or LLM-based applications Experience with Microsoft Fabric, Copilot Studio, and Power BI Skills, Licenses & Certifications Databricks: Delta Lake, Unity Catalog, Databricks Workflows, Genie Spaces, Apps Cloud & Data Platforms: Azure, Microsoft Fabric, OneLake AI/ML: Python (PySpark, pandas), agentic frameworks, MLflow, model governance and monitoring practices Analytics & Reporting: Microsoft Power BI (Direct Lake, DAX, TMDL), SQL Soft Skills: Strong written and verbal communication; ability to translate complex AI concepts for business audiences; comfort operating in a fast-paced, high-ambiguity environment Certifications (a plus): Databricks Certified Associate or Professional; Microsoft Azure or Fabric certification What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
11/14/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As a member of the Global Sales AI & Innovation team, you'll be at the forefront of transforming how American Airlines drives revenue through artificial intelligence and advanced data technologies. Embedded within Sales Operations, this role focuses on building both the foundation and the solutions-designing and developing AI powered agents, establishing the business context and governance that enable them, and delivering intelligent analytics that directly enhance the performance of American's corporate and agency sales programs. You'll have the opportunity to innovate, experiment with emerging platforms, and help shape the future of sales intelligence at the world's largest airline. What you'll do This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Responsibilities include the following: 2 Design, build, and deploy AI agents and models on Databricks and Microsoft Copilot/Fabric, leveraging tools such as Genie Spaces, Agent Bricks, and LLM-based workflows to automate and enhance intelligence for Global Sales. Develop and maintain AI governance frameworks - including model documentation, performance monitoring, lineage tracking, and compliance standards - to ensure responsible and auditable use of AI across sales programs. Build and optimize data pipelines supporting AI/ML workloads within a medallion architecture on Azure Databricks (Delta Lake, Unity Catalog), with integration into Microsoft Fabric and OneLake for downstream consumption. Innovate on emerging Databricks and Microsoft Fabric capabilities as they are released, rapidly evaluating and prototyping features that can strengthen the team's technical foundation and revenue impact. Collaborate with business stakeholders in Global Sales to understand operational challenges and translate them into AI-driven solutions, communicating findings and recommendations clearly to both technical and non-technical audiences. Create AI-powered reporting and analytical models within Genie Spaces, Databricks Apps, and Power BI Direct Lake semantic models that empower sales leaders to understand program performance, identify opportunities, and act with confidence. Champion continuous improvement by staying current with advancements in generative AI, agentic frameworks, and large language model tooling, bringing a mindset of experimentation and responsible innovation to the team. Support the full AI development lifecycle - from ideation and prototyping through production deployment and ongoing monitoring - in close partnership with data engineering and Sales IT teams. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Data Science, Information Systems, Engineering, or similar degree; or equivalent experience/training 3 year in similar role Preferred Qualifications- Education & Prior Job Experience MIS, MBA/MS with a focus on data science, AI, or business technology 5 years of development experience, preferably in an airline or travel industry function 3+ years of experience with Databricks, including Delta Lake, Unity Catalog, or MLflow Experience building or operationalizing AI agents or LLM-based applications Experience with Microsoft Fabric, Copilot Studio, and Power BI Skills, Licenses & Certifications Databricks: Delta Lake, Unity Catalog, Databricks Workflows, Genie Spaces, Apps Cloud & Data Platforms: Azure, Microsoft Fabric, OneLake AI/ML: Python (PySpark, pandas), agentic frameworks, MLflow, model governance and monitoring practices Analytics & Reporting: Microsoft Power BI (Direct Lake, DAX, TMDL), SQL Soft Skills: Strong written and verbal communication; ability to translate complex AI concepts for business audiences; comfort operating in a fast-paced, high-ambiguity environment Certifications (a plus): Databricks Certified Associate or Professional; Microsoft Azure or Fabric certification What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Job Description Hi, Greetings of the day! I have an urgent requirement below, please go through JD and let me know if you are comfortable or have any profile. Kindly revert me back with your updated resume as well. Job Title: Trackwise Digital Support Lead Location: Charlotte, NC 28202 (Hybrid - must be onsite 3 times a week) Duration: Long Term Contract Must Have Technical/Functional Skills: 8-12 years of experience, including strong L2/L3 support experience for TrackWise / TrackWise Digital QMS in regulated life sciences or medical device environments. Hands-on expertise in TrackWise Digital support for Global Complaint Handling, Post-Market Support, Complaints Management and Adverse Event Reporting processes. Good understanding of TrackWise configuration, Coordinator Configuration, workflow configuration, Team Access, Web Admin, PR Import / Selection Import, master data import and user access administration. Proven ability to troubleshoot record issues, stuck workflows, access issues, configuration defects, data issues, interface failures and recurring production defects within SLA. Strong technical knowledge of SQL, TrackWise database structure, Crystal Reports, data validation, root-cause analysis, change/problem management and stakeholder communication. Project Management, Team Management, Customer Interactions Good To Have: Working knowledge of TrackWise Digital on Salesforce platform, including roles/profiles, permission sets, page layouts, reports, dashboards, SOQL queries, Data Loader and Import Wizard. Experience supporting interfaces between TrackWise Digital and global source systems through middleware platforms such as MuleSoft. Knowledge of GxP, 21 CFR Part 11, validated-system support practices, audit readiness and controlled change/release management. Basic awareness of Windows Server, application monitoring, service health checks and infrastructure coordination for support issue resolution. Experience with ITSM tools such as ServiceNow for incident, problem, change, SLA tracking, ticket review and continuous improvement. Roles & Responsibilities: Serve as the Support Lead L2/L3 support contact for TrackWise Digital, restoring business-critical complaint handling and post-market quality services quickly and meeting agreed SLAs. Lead incident triage, impact assessment, escalation, stakeholder communication, root-cause analysis and post-incident corrective/preventive actions. Diagnose and resolve issues across TrackWise Digital records, workflows, access/security, configuration, reports, dashboards, interfaces and data layers. Support Global Complaint Handling System processes covering complaint record creation, complaints management, post-market support and adverse event reporting. Troubleshoot stuck records, workflow status issues, user access exceptions, master data import issues, PR Import Selection Import issues and record lifecycle exceptions. Coordinate with MuleSoft / integration teams for failed transactions, source-system data mismatches, complaint record creation issues and interface monitoring. Prepare SQL queries, data analysis, validation evidence and reporting extracts required for ticket resolution, audit support and operational reviews. Participate in change, release, validation and deployment activities, maintaining required documentation and traceability for a regulated QMS environment. Collaborate with quality, regulatory, business process owners, integration, infrastructure, QA/validation and vendor teams to resolve production issues and deliver approved enhancements. Provide guidance to junior support analysts, maintain knowledge articles / troubleshooting guides, conduct ticket trend analysis and recommend continuous improvements. Managerial Skills: • Strong stakeholder communication, incident escalation, and cross-functional coordination. • Ability to guide support teams, mentor junior members, and lead small enhancement workstreams. • Ownership of SLA delivery, documentation quality, and continuous improvement Name-Pradeep Sharma Title Account Manager e:
11/14/2026
Full time
Job Description Hi, Greetings of the day! I have an urgent requirement below, please go through JD and let me know if you are comfortable or have any profile. Kindly revert me back with your updated resume as well. Job Title: Trackwise Digital Support Lead Location: Charlotte, NC 28202 (Hybrid - must be onsite 3 times a week) Duration: Long Term Contract Must Have Technical/Functional Skills: 8-12 years of experience, including strong L2/L3 support experience for TrackWise / TrackWise Digital QMS in regulated life sciences or medical device environments. Hands-on expertise in TrackWise Digital support for Global Complaint Handling, Post-Market Support, Complaints Management and Adverse Event Reporting processes. Good understanding of TrackWise configuration, Coordinator Configuration, workflow configuration, Team Access, Web Admin, PR Import / Selection Import, master data import and user access administration. Proven ability to troubleshoot record issues, stuck workflows, access issues, configuration defects, data issues, interface failures and recurring production defects within SLA. Strong technical knowledge of SQL, TrackWise database structure, Crystal Reports, data validation, root-cause analysis, change/problem management and stakeholder communication. Project Management, Team Management, Customer Interactions Good To Have: Working knowledge of TrackWise Digital on Salesforce platform, including roles/profiles, permission sets, page layouts, reports, dashboards, SOQL queries, Data Loader and Import Wizard. Experience supporting interfaces between TrackWise Digital and global source systems through middleware platforms such as MuleSoft. Knowledge of GxP, 21 CFR Part 11, validated-system support practices, audit readiness and controlled change/release management. Basic awareness of Windows Server, application monitoring, service health checks and infrastructure coordination for support issue resolution. Experience with ITSM tools such as ServiceNow for incident, problem, change, SLA tracking, ticket review and continuous improvement. Roles & Responsibilities: Serve as the Support Lead L2/L3 support contact for TrackWise Digital, restoring business-critical complaint handling and post-market quality services quickly and meeting agreed SLAs. Lead incident triage, impact assessment, escalation, stakeholder communication, root-cause analysis and post-incident corrective/preventive actions. Diagnose and resolve issues across TrackWise Digital records, workflows, access/security, configuration, reports, dashboards, interfaces and data layers. Support Global Complaint Handling System processes covering complaint record creation, complaints management, post-market support and adverse event reporting. Troubleshoot stuck records, workflow status issues, user access exceptions, master data import issues, PR Import Selection Import issues and record lifecycle exceptions. Coordinate with MuleSoft / integration teams for failed transactions, source-system data mismatches, complaint record creation issues and interface monitoring. Prepare SQL queries, data analysis, validation evidence and reporting extracts required for ticket resolution, audit support and operational reviews. Participate in change, release, validation and deployment activities, maintaining required documentation and traceability for a regulated QMS environment. Collaborate with quality, regulatory, business process owners, integration, infrastructure, QA/validation and vendor teams to resolve production issues and deliver approved enhancements. Provide guidance to junior support analysts, maintain knowledge articles / troubleshooting guides, conduct ticket trend analysis and recommend continuous improvements. Managerial Skills: • Strong stakeholder communication, incident escalation, and cross-functional coordination. • Ability to guide support teams, mentor junior members, and lead small enhancement workstreams. • Ownership of SLA delivery, documentation quality, and continuous improvement Name-Pradeep Sharma Title Account Manager e:
Job Description Application Support Analyst - Rates & Credit - Hybrid in NYC NO Third Parties Must be on W2 Role Description: In this role you will be responsible for the stability, support and continuous improvement of technology platforms that enable the Rates and Credit trading businesses. You will serve as the primary liaison between Front Office users, technology teams, infrastructure groups, vendors, and control functions, ensuring the reliable operation of critical trading, pricing, risk, pnl and electronic execution platforms. This position combines hands-on production support, platform ownership, incident management, problem management, change management, release management, DR management, project delivery and business engagement, with a strong focus on maintaining a high availability trading environment and delivering technological solutions that support business growth. Key responsibilities: Provide day-to-day support for Fixed Income Rates and Credit trading platforms. Monitor critical production systems, interfaces, market connectivity, pricing feeds, and electronic trading workflows. Manage and resolve production incidents, coordinating across development, infrastructure, networking, market data vendors, and business users. Lead root cause analysis and drives corrective actions following production issues. Ensure adherence to support procedures, escalation protocols, and operational controls. 24x7 availability depends on business demand. Act as a primary technology contact for traders, sales, middle office, and operations teams. Parter with business stake holders to understand requirements, prioritize production enhancements, and identify opportunities for automation. Communicate postmortem reports, platform status, incidents, project updates, and operational risks to senior management and business leadership. Produce regular operational and service-level reporting for stakeholders. Monitor electronic order flow, trade execution performance, and connectivity health. Coordinate onboarding activities with trading venues, brokers, vendors and counterparties. Coordinate testing, release planning, deployment activities, and post-implementation validation. Ensure production readiness and operational supportability or new releases. Maintain strong operational controls across supported platforms. Support audit, compliance and user access review activities. Document support procedures, recovery processes, and system dependencies. Identify operation risk and implement preventive controls to improve platform resilience. Preferred Qualifications: 8+ years of experience in Front Office application support. Experience supporting Rates and Credit related Fixed Income products. Familiarity with electronic execution venues and market data platforms. Working knowledge of SQL, scripting, monitoring tools, and troubleshooting. Experience with regulatory and control frameworks application to Front Office Technology organizations. Incident management and problem-solving Real-time debugging and troubleshooting Creating dashboards and generate stability reports Strong communication and stakeholder management skills Analytical and proactive mindset with ownership of issue resolution. Ability to work on-call and adhere to scheduled rotations for system support and maintenance. Monitoring tools: Prometheus, Grafana, Logic Monitor, eG, Geneos/ITRS or related tools. Job schedulers: Autosys Databases: MSSQL, SQL Server, Oracle Application performance monitoring and log analysis ITIL processes: Incident, problem, and change management Scripting for automation: Python, Bash, PowerShell
11/14/2026
Full time
Job Description Application Support Analyst - Rates & Credit - Hybrid in NYC NO Third Parties Must be on W2 Role Description: In this role you will be responsible for the stability, support and continuous improvement of technology platforms that enable the Rates and Credit trading businesses. You will serve as the primary liaison between Front Office users, technology teams, infrastructure groups, vendors, and control functions, ensuring the reliable operation of critical trading, pricing, risk, pnl and electronic execution platforms. This position combines hands-on production support, platform ownership, incident management, problem management, change management, release management, DR management, project delivery and business engagement, with a strong focus on maintaining a high availability trading environment and delivering technological solutions that support business growth. Key responsibilities: Provide day-to-day support for Fixed Income Rates and Credit trading platforms. Monitor critical production systems, interfaces, market connectivity, pricing feeds, and electronic trading workflows. Manage and resolve production incidents, coordinating across development, infrastructure, networking, market data vendors, and business users. Lead root cause analysis and drives corrective actions following production issues. Ensure adherence to support procedures, escalation protocols, and operational controls. 24x7 availability depends on business demand. Act as a primary technology contact for traders, sales, middle office, and operations teams. Parter with business stake holders to understand requirements, prioritize production enhancements, and identify opportunities for automation. Communicate postmortem reports, platform status, incidents, project updates, and operational risks to senior management and business leadership. Produce regular operational and service-level reporting for stakeholders. Monitor electronic order flow, trade execution performance, and connectivity health. Coordinate onboarding activities with trading venues, brokers, vendors and counterparties. Coordinate testing, release planning, deployment activities, and post-implementation validation. Ensure production readiness and operational supportability or new releases. Maintain strong operational controls across supported platforms. Support audit, compliance and user access review activities. Document support procedures, recovery processes, and system dependencies. Identify operation risk and implement preventive controls to improve platform resilience. Preferred Qualifications: 8+ years of experience in Front Office application support. Experience supporting Rates and Credit related Fixed Income products. Familiarity with electronic execution venues and market data platforms. Working knowledge of SQL, scripting, monitoring tools, and troubleshooting. Experience with regulatory and control frameworks application to Front Office Technology organizations. Incident management and problem-solving Real-time debugging and troubleshooting Creating dashboards and generate stability reports Strong communication and stakeholder management skills Analytical and proactive mindset with ownership of issue resolution. Ability to work on-call and adhere to scheduled rotations for system support and maintenance. Monitoring tools: Prometheus, Grafana, Logic Monitor, eG, Geneos/ITRS or related tools. Job schedulers: Autosys Databases: MSSQL, SQL Server, Oracle Application performance monitoring and log analysis ITIL processes: Incident, problem, and change management Scripting for automation: Python, Bash, PowerShell
Job Description Who You'll Work With: We are seeking a Nashville-based Programmer Analyst to join our Private Client Web Reporting Team. The Private Wealth Development team supports the Private Wealth Sales, Institutional Sales, Wealth Management, Marketing, and Operations departments. The Private Wealth Reporting team develops web applications that help our clients stay informed about their investments and support our sales teams in every aspect of their interactions with clients. The team develops and supports several client-facing websites, intranet web applications, reporting, and REST services utilized by mobile applications and other internal systems. What You'll Do: This position will be responsible for analyzing, designing, developing, deploying, and supporting applications to enhance the business and operational processes used by Private Wealth clients, advisors, associates, and operations. The ideal candidate must be able to learn quickly, communicate effectively, multitask, and prioritize work. As a member of the Private Wealth Reporting team, the developer will work with state-of-the-art technologies to create applications that solve complex financial issues for clients and support advisors and their teams in their interactions with clients. This integration of technical and financial skills makes the position both highly challenging and interesting. Strong analytical and problem-solving skills are essential to maintain and improve existing UI architecture while proactively addressing potential issues. Effective verbal and written communication skills are necessary for collaborating with cross-functional teams to gather and translate business requirements into intuitive, high-performance user experiences, ensuring successful project outcomes. What We're Looking For: B.S. in Computer Science or a related field 3+ years of hands-on programming experience with C# .NET or .NET Core, including ASP.NET MVC and REST Services 2+ years of experience with a modern OOP language Comfortable writing and troubleshooting SQL queries and stored procedures Working knowledge of SQL programming (SQL Server preferred) Ability to understand complex business requirements and conceptualize software solutions Ability to communicate and partner with business users and other development teams Provide support during unexpected outages Preferred Qualifications: Svelte Node Material UI Web Services DevOps, Git Report Development (SSRS, Crystal, etc.) About AB We are a leading global investment management firm offering high-quality research and diversified investment services to institutional clients, retail investors, and private-wealth clients in major markets around the globe. With over 4,000 employees across 57 locations operating in 26 countries and jurisdictions, our ambition is simple: to be the most trusted investment firm in the world. We realize that it's our people who give us a competitive advantage and drive success in the market, and our goal is to create an inclusive culture that rewards hard work. Our culture of intellectual curiosity and collaboration creates an environment where you can thrive and do your best work. Whether you're producing thought-provoking research, identifying compelling investment opportunities, infusing new technologies into our business, or providing thoughtful advice to our clients, we are fully invested in you. If you're ready to challenge your limits and empower your career, join us! All are encouraged to apply. AB does not discriminate against any employee or applicant for employment on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability, marital status, citizenship status, sexual orientation, gender identity, military or veteran status, or any other basis that is prohibited by applicable law. AB's policies and practices seek to ensure that employment opportunities are available to all employees and applicants based solely on job-related criteria.
11/14/2026
Full time
Job Description Who You'll Work With: We are seeking a Nashville-based Programmer Analyst to join our Private Client Web Reporting Team. The Private Wealth Development team supports the Private Wealth Sales, Institutional Sales, Wealth Management, Marketing, and Operations departments. The Private Wealth Reporting team develops web applications that help our clients stay informed about their investments and support our sales teams in every aspect of their interactions with clients. The team develops and supports several client-facing websites, intranet web applications, reporting, and REST services utilized by mobile applications and other internal systems. What You'll Do: This position will be responsible for analyzing, designing, developing, deploying, and supporting applications to enhance the business and operational processes used by Private Wealth clients, advisors, associates, and operations. The ideal candidate must be able to learn quickly, communicate effectively, multitask, and prioritize work. As a member of the Private Wealth Reporting team, the developer will work with state-of-the-art technologies to create applications that solve complex financial issues for clients and support advisors and their teams in their interactions with clients. This integration of technical and financial skills makes the position both highly challenging and interesting. Strong analytical and problem-solving skills are essential to maintain and improve existing UI architecture while proactively addressing potential issues. Effective verbal and written communication skills are necessary for collaborating with cross-functional teams to gather and translate business requirements into intuitive, high-performance user experiences, ensuring successful project outcomes. What We're Looking For: B.S. in Computer Science or a related field 3+ years of hands-on programming experience with C# .NET or .NET Core, including ASP.NET MVC and REST Services 2+ years of experience with a modern OOP language Comfortable writing and troubleshooting SQL queries and stored procedures Working knowledge of SQL programming (SQL Server preferred) Ability to understand complex business requirements and conceptualize software solutions Ability to communicate and partner with business users and other development teams Provide support during unexpected outages Preferred Qualifications: Svelte Node Material UI Web Services DevOps, Git Report Development (SSRS, Crystal, etc.) About AB We are a leading global investment management firm offering high-quality research and diversified investment services to institutional clients, retail investors, and private-wealth clients in major markets around the globe. With over 4,000 employees across 57 locations operating in 26 countries and jurisdictions, our ambition is simple: to be the most trusted investment firm in the world. We realize that it's our people who give us a competitive advantage and drive success in the market, and our goal is to create an inclusive culture that rewards hard work. Our culture of intellectual curiosity and collaboration creates an environment where you can thrive and do your best work. Whether you're producing thought-provoking research, identifying compelling investment opportunities, infusing new technologies into our business, or providing thoughtful advice to our clients, we are fully invested in you. If you're ready to challenge your limits and empower your career, join us! All are encouraged to apply. AB does not discriminate against any employee or applicant for employment on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability, marital status, citizenship status, sexual orientation, gender identity, military or veteran status, or any other basis that is prohibited by applicable law. AB's policies and practices seek to ensure that employment opportunities are available to all employees and applicants based solely on job-related criteria.
This job is with Avaloq, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description Avaloq's R&D Lab is building a SaaS, API-first, composable banking platform for wealth managers and private banks. As Senior Business Analyst, US Tax, you will take functional ownership of the US tax capabilities within our multi-country tax engine, translating complex US investment tax requirements into clear specifications, rules and test cases that our engineering teams can implement. Based at our new development centre in Fort Lauderdale, you will work closely with product management and engineering colleagues in Zurich, as well as our first US clients. You will be the team's authority on US investment taxation and the first person our US clients talk to in this client-facing and product-focused role. As a key subject matter expert, you will be helping shape the product roadmap, understanding client requirements and ensuring our platform accurately supports the tax, reporting and operational needs of the US wealth management market. Own the functional scope and roadmap of the US tax engine, acting as the US tax subject matter expert for product, engineering, clients and implementation teams Translate US tax legislation, regulations and IRS guidance into clear functional specifications, decision rules, worked examples and acceptance tests. Track changes in tax law and IRS guidance, assess their impact and keep the specifications current Define the tax treatment of investment portfolios: cost basis and tax lots, lot relief methods, holding periods, wash sales, corporate actions, bond premium and discount, dividend and interest classification Specify withholding and information reporting: backup withholding, withholding on payments to foreign persons, and the data behind Forms 1099-B, 1099-DIV, 1099-INT, 1099-OID and 1042-S Act as a trusted functional contact for US clients, leading workshops across tax and broader wealth-management topics, supporting onboarding and translating client needs into scalable product capabilities Collaborate closely with engineers, solution architects and product teams to validate functionality, maintain specifications and respond to changes in US tax requirements Carry client needs back into the product: separate the general requirement from the single request, and feed the roadmap Qualifications 8+ years of hands-on experience in US investment taxation, ideally within a custodian, broker-dealer, wealth manager, tax-reporting software provider or advisory firm A Master's degree in taxation, accounting, finance or law (MST, MAcc, JD or LL.M.), or a Bachelor's degree combined with a CPA licence Strong knowledge of cost-basis and tax-lot accounting, covered and noncovered securities, wash sales, corporate actions and Form 1099 reporting Proven ability to interpret primary tax sources, including the Internal Revenue Code, Treasury regulations and IRS guidance, and translate them into precise business requirements Experience creating functional specifications and test cases for software and working directly with engineering or technology teams Strong analytical and communication skills, including experience working directly with client tax, operations and technology teams and explaining complex requirements clearly It would be a real bonus if you have: Experience with cross-border taxation and reporting, such as Forms W-8 and 1042-S, FATCA, Qualified Intermediary requirements or PFIC rules Knowledge of specialist investment taxation and tax-aware portfolio management, including fixed income, derivatives, tax-loss harvesting, direct indexing, trusts, estates, retirement accounts or asset location Previous experience in a financial technology or product environment, knowledge of another country's investment taxation, or practical data and technology skills such as SQL, Python or AI tools Additional Information This role includes onboarding with the existing team in Zurich, regular travel to Switzerland and occasional travel to client sites. We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
11/14/2026
Full time
This job is with Avaloq, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description Avaloq's R&D Lab is building a SaaS, API-first, composable banking platform for wealth managers and private banks. As Senior Business Analyst, US Tax, you will take functional ownership of the US tax capabilities within our multi-country tax engine, translating complex US investment tax requirements into clear specifications, rules and test cases that our engineering teams can implement. Based at our new development centre in Fort Lauderdale, you will work closely with product management and engineering colleagues in Zurich, as well as our first US clients. You will be the team's authority on US investment taxation and the first person our US clients talk to in this client-facing and product-focused role. As a key subject matter expert, you will be helping shape the product roadmap, understanding client requirements and ensuring our platform accurately supports the tax, reporting and operational needs of the US wealth management market. Own the functional scope and roadmap of the US tax engine, acting as the US tax subject matter expert for product, engineering, clients and implementation teams Translate US tax legislation, regulations and IRS guidance into clear functional specifications, decision rules, worked examples and acceptance tests. Track changes in tax law and IRS guidance, assess their impact and keep the specifications current Define the tax treatment of investment portfolios: cost basis and tax lots, lot relief methods, holding periods, wash sales, corporate actions, bond premium and discount, dividend and interest classification Specify withholding and information reporting: backup withholding, withholding on payments to foreign persons, and the data behind Forms 1099-B, 1099-DIV, 1099-INT, 1099-OID and 1042-S Act as a trusted functional contact for US clients, leading workshops across tax and broader wealth-management topics, supporting onboarding and translating client needs into scalable product capabilities Collaborate closely with engineers, solution architects and product teams to validate functionality, maintain specifications and respond to changes in US tax requirements Carry client needs back into the product: separate the general requirement from the single request, and feed the roadmap Qualifications 8+ years of hands-on experience in US investment taxation, ideally within a custodian, broker-dealer, wealth manager, tax-reporting software provider or advisory firm A Master's degree in taxation, accounting, finance or law (MST, MAcc, JD or LL.M.), or a Bachelor's degree combined with a CPA licence Strong knowledge of cost-basis and tax-lot accounting, covered and noncovered securities, wash sales, corporate actions and Form 1099 reporting Proven ability to interpret primary tax sources, including the Internal Revenue Code, Treasury regulations and IRS guidance, and translate them into precise business requirements Experience creating functional specifications and test cases for software and working directly with engineering or technology teams Strong analytical and communication skills, including experience working directly with client tax, operations and technology teams and explaining complex requirements clearly It would be a real bonus if you have: Experience with cross-border taxation and reporting, such as Forms W-8 and 1042-S, FATCA, Qualified Intermediary requirements or PFIC rules Knowledge of specialist investment taxation and tax-aware portfolio management, including fixed income, derivatives, tax-loss harvesting, direct indexing, trusts, estates, retirement accounts or asset location Previous experience in a financial technology or product environment, knowledge of another country's investment taxation, or practical data and technology skills such as SQL, Python or AI tools Additional Information This role includes onboarding with the existing team in Zurich, regular travel to Switzerland and occasional travel to client sites. We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 15 The Team: Enterprise Technology & Platforms delivers cross-enterprise technology products, services, and capabilities to S&P Global's organizations and employees worldwide. The Developer Experience and Product Enablement function will own and evolve the enterprise product and software development lifecycle toolchain - the agentic PDLC - bringing together platforms, governance, support, productivity insights, and AI-native product management and engineering capabilities. It spans the full path from discovery and customer insight through definition, design, build, release, and in-market measurement, treating product management and engineering as one connected system rather than two adjacent toolsets. The team will operate as an enterprise hub, partnering closely with divisional CTO and product organizations and embedded practitioners to preserve business context while creating a consistent, scalable experience for both builders and the product leaders who direct them. Responsibilities and Impact: Approximately 10,000 developers across S&P Global build software on a common toolchain, and the product managers, designers, and analysts who decide what gets built work alongside them on a second, largely disconnected one. This role owns both and joins them. That toolchain is critical infrastructure for product discovery, software delivery, engineering productivity, security, resilience, and AI-native development. The role will reduce fragmentation and duplication, close the handoff gaps between product intent and shipped software, strengthen governance and support, and make developer and product experience a measurable strategic capability. Set the enterprise Developer Experience and Product Enablement strategy, product vision, roadmap, operating model, and investment priorities in partnership with the CIO leadership team, divisional CTOs, divisional heads of product, and other senior technology and product leaders. Own the full lifecycle of enterprise software development platforms and tools, including source code management, code collaboration, CI/CD, build engineering, developer environments, code quality and scanning, cloud development infrastructure, and related integrations. Own the full lifecycle of enterprise product management platforms and tools, including customer and market research repositories, idea intake and opportunity assessment, roadmapping and portfolio planning, requirements and specification authoring, design and prototyping, work management and backlog tooling, experimentation and feature management, product analytics, and voice-of-customer and feedback aggregation. Connect the two halves into a single agentic PDLC, establishing the traceable thread from customer insight to opportunity, specification, design, commit, release, and in-market outcome, so that product intent, engineering work, and measured impact reconcile in one system of record rather than in status decks. Manage the toolchain as a coherent portfolio of enterprise products, with clear customer outcomes, service levels, adoption goals, cost transparency, platform health measures, and accountable product ownership. Build a trusted partnership model with divisional CTOs, heads of product, executive sponsors, and embedded divisional practitioners to align enterprise standards with business-specific product and engineering requirements. Lead the consolidation of fragmented tooling, resources, licenses, support processes, and automation across both the product and engineering estates, reducing duplication while managing transitions without disrupting delivery. Establish a scalable support and self-service ecosystem for developers and product teams, including developer and product portals, template and artifact libraries, knowledge management, onboarding, access and license management, AI-assisted triage, and expert escalation. Own advocacy and community across both disciplines, including communities of practice, technical and product evangelism, onboarding and enablement content, craft standards for specifications and discovery practice, change communications, and structured feedback loops that earn adoption rather than mandate it. Own the innersource ecosystem, applying open-source working practice to proprietary code so that shared libraries, contribution standards, maintainer stewardship, and IP guardrails make reuse across divisions the default rather than the exception. Define and govern the enterprise approach to AI-native and agentic product development and software engineering, including approved tools, guardrails, model and data access, reusable agent workflows spanning research synthesis, specification drafting, prototype generation, code generation, and release readiness, platform integrations, experimentation, and responsible adoption. Create an enterprise measurement system for product and developer productivity and experience, including DORA metrics, cycle time from idea to release, adoption and utilization measures, tool ROI, practitioner sentiment, friction mapping, product outcome and experimentation results, and executive reporting. Build and lead a high-performing global organization across platform engineering, product management, product operations, design and research enablement, developer support, data and analytics, and forward-deployed AI engineering, with clear accountability and a strong talent strategy. Maintain strong operational rigor, security, resilience, financial management, vendor governance, and continuous improvement across the enterprise toolchain. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $220,000 to $350,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: A proven enterprise technology leader who has previously built, transformed, and operated a large-scale Developer Experience, developer platform, DevSecOps, or software engineering enablement function. Minimum of 15 years of progressive technology leadership experience, including responsibility for globally scaled engineering platforms, products, or shared services. Has held enterprise decision rights over tooling used by teams outside their own reporting line, with examples of contested standardization decisions reached alongside divisional CTOs and the trade-offs accepted on risk, cost, and developer experience. Direct ownership of modern product and software development lifecycle platforms in production, including design, source control, CI/CD, building systems, artifact management, developer environments, cloud development infrastructure, application security tooling, and platform integrations. Has owned a platform product roadmap with developers as the customer, including at least one decision to retire or deprioritize a tool that still had an installed user base. Has consolidated overlapping toolchains across multiple business units, and can speak to what was retired, what was recovered in licenses and effort, and how migrations were sequenced without interrupting delivery. Has rolled out AI-assisted development tooling to a developer population at scale, with measured adoption to show for it and defensible answers on guardrails, intellectual property, and model access. Has hired, built, and led a globally distributed organization spanning platform engineering, product management, developer support, and analytics. Excellent executive communication and stakeholder management skills, including the ability to translate technical complexity into clear business decisions, trade-offs, and measurable outcomes. Undergraduate degree required; advanced degree or equivalent relevant experience preferred. Additional Preferred Qualifications: Experience operating developer platforms in a highly regulated, security-conscious, or financial services environment. Experience designing hub-and-spoke operating models that combine enterprise platform ownership with embedded divisional engineering expertise. Has stood up a developer productivity measurement program - DORA metrics, developer sentiment research, adoption and cost data - and used its findings to change a roadmap or investment decision. Experience with enterprise platforms and integrations such as GitHub, Jira, Azure DevOps, Figma, Playwright, CI/CD systems, artifact repositories, developer portals, and API or model context protocol integration layers. Track record of using automation, self-service, data, and AI to improve developer experience and scale support without compromising quality or control. Actively maintains an external view of engineering platform and AI-assisted development practice - through vendor and peer networks, industry forums, or open-source and community participation. . click apply for full job details
11/13/2026
Full time
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 15 The Team: Enterprise Technology & Platforms delivers cross-enterprise technology products, services, and capabilities to S&P Global's organizations and employees worldwide. The Developer Experience and Product Enablement function will own and evolve the enterprise product and software development lifecycle toolchain - the agentic PDLC - bringing together platforms, governance, support, productivity insights, and AI-native product management and engineering capabilities. It spans the full path from discovery and customer insight through definition, design, build, release, and in-market measurement, treating product management and engineering as one connected system rather than two adjacent toolsets. The team will operate as an enterprise hub, partnering closely with divisional CTO and product organizations and embedded practitioners to preserve business context while creating a consistent, scalable experience for both builders and the product leaders who direct them. Responsibilities and Impact: Approximately 10,000 developers across S&P Global build software on a common toolchain, and the product managers, designers, and analysts who decide what gets built work alongside them on a second, largely disconnected one. This role owns both and joins them. That toolchain is critical infrastructure for product discovery, software delivery, engineering productivity, security, resilience, and AI-native development. The role will reduce fragmentation and duplication, close the handoff gaps between product intent and shipped software, strengthen governance and support, and make developer and product experience a measurable strategic capability. Set the enterprise Developer Experience and Product Enablement strategy, product vision, roadmap, operating model, and investment priorities in partnership with the CIO leadership team, divisional CTOs, divisional heads of product, and other senior technology and product leaders. Own the full lifecycle of enterprise software development platforms and tools, including source code management, code collaboration, CI/CD, build engineering, developer environments, code quality and scanning, cloud development infrastructure, and related integrations. Own the full lifecycle of enterprise product management platforms and tools, including customer and market research repositories, idea intake and opportunity assessment, roadmapping and portfolio planning, requirements and specification authoring, design and prototyping, work management and backlog tooling, experimentation and feature management, product analytics, and voice-of-customer and feedback aggregation. Connect the two halves into a single agentic PDLC, establishing the traceable thread from customer insight to opportunity, specification, design, commit, release, and in-market outcome, so that product intent, engineering work, and measured impact reconcile in one system of record rather than in status decks. Manage the toolchain as a coherent portfolio of enterprise products, with clear customer outcomes, service levels, adoption goals, cost transparency, platform health measures, and accountable product ownership. Build a trusted partnership model with divisional CTOs, heads of product, executive sponsors, and embedded divisional practitioners to align enterprise standards with business-specific product and engineering requirements. Lead the consolidation of fragmented tooling, resources, licenses, support processes, and automation across both the product and engineering estates, reducing duplication while managing transitions without disrupting delivery. Establish a scalable support and self-service ecosystem for developers and product teams, including developer and product portals, template and artifact libraries, knowledge management, onboarding, access and license management, AI-assisted triage, and expert escalation. Own advocacy and community across both disciplines, including communities of practice, technical and product evangelism, onboarding and enablement content, craft standards for specifications and discovery practice, change communications, and structured feedback loops that earn adoption rather than mandate it. Own the innersource ecosystem, applying open-source working practice to proprietary code so that shared libraries, contribution standards, maintainer stewardship, and IP guardrails make reuse across divisions the default rather than the exception. Define and govern the enterprise approach to AI-native and agentic product development and software engineering, including approved tools, guardrails, model and data access, reusable agent workflows spanning research synthesis, specification drafting, prototype generation, code generation, and release readiness, platform integrations, experimentation, and responsible adoption. Create an enterprise measurement system for product and developer productivity and experience, including DORA metrics, cycle time from idea to release, adoption and utilization measures, tool ROI, practitioner sentiment, friction mapping, product outcome and experimentation results, and executive reporting. Build and lead a high-performing global organization across platform engineering, product management, product operations, design and research enablement, developer support, data and analytics, and forward-deployed AI engineering, with clear accountability and a strong talent strategy. Maintain strong operational rigor, security, resilience, financial management, vendor governance, and continuous improvement across the enterprise toolchain. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $220,000 to $350,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: A proven enterprise technology leader who has previously built, transformed, and operated a large-scale Developer Experience, developer platform, DevSecOps, or software engineering enablement function. Minimum of 15 years of progressive technology leadership experience, including responsibility for globally scaled engineering platforms, products, or shared services. Has held enterprise decision rights over tooling used by teams outside their own reporting line, with examples of contested standardization decisions reached alongside divisional CTOs and the trade-offs accepted on risk, cost, and developer experience. Direct ownership of modern product and software development lifecycle platforms in production, including design, source control, CI/CD, building systems, artifact management, developer environments, cloud development infrastructure, application security tooling, and platform integrations. Has owned a platform product roadmap with developers as the customer, including at least one decision to retire or deprioritize a tool that still had an installed user base. Has consolidated overlapping toolchains across multiple business units, and can speak to what was retired, what was recovered in licenses and effort, and how migrations were sequenced without interrupting delivery. Has rolled out AI-assisted development tooling to a developer population at scale, with measured adoption to show for it and defensible answers on guardrails, intellectual property, and model access. Has hired, built, and led a globally distributed organization spanning platform engineering, product management, developer support, and analytics. Excellent executive communication and stakeholder management skills, including the ability to translate technical complexity into clear business decisions, trade-offs, and measurable outcomes. Undergraduate degree required; advanced degree or equivalent relevant experience preferred. Additional Preferred Qualifications: Experience operating developer platforms in a highly regulated, security-conscious, or financial services environment. Experience designing hub-and-spoke operating models that combine enterprise platform ownership with embedded divisional engineering expertise. Has stood up a developer productivity measurement program - DORA metrics, developer sentiment research, adoption and cost data - and used its findings to change a roadmap or investment decision. Experience with enterprise platforms and integrations such as GitHub, Jira, Azure DevOps, Figma, Playwright, CI/CD systems, artifact repositories, developer portals, and API or model context protocol integration layers. Track record of using automation, self-service, data, and AI to improve developer experience and scale support without compromising quality or control. Actively maintains an external view of engineering platform and AI-assisted development practice - through vendor and peer networks, industry forums, or open-source and community participation. . click apply for full job details
Job Description Job Description Company Description Why Wellmark : We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we've built our reputation on over 80 years' worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors-our members. If you're passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! Learn more about our unique benefit offerings here. Job Description Turn marketing data into meaningful action. Wellmark is seeking a hands-on Marketing Data Analyst to advance how we collect, connect, govern, and use marketing data. In this role, you'll conduct data quality reviews, oversee governance processes, build sequential journey segmentations, and partner with stakeholders and peers to build and maintain reports and dashboards. You'll help the team see end-to-end customer journeys, strengthen campaign and content measurement, identify data gaps that affect decision-making, and help translate data insights into actionable recommendations. To succeed, you'll bring practical experience with marketing dashboards and analytics tools, such as Google Analytics or Adobe Customer Journey Analytics, and be comfortable doing the detailed work required to make data usable and trustworthy. You'll collaborate with teams to develop measurement, learning, and testing plans; support shared KPI definitions and data governance; map fields and validate inputs as new data sources are integrated; build results PowerPoint decks; and deliver timely analysis that helps marketing and corporate communications teams interpret the data. This role is ideal for a proactive doer who can work independently, manage foundational analytics processes, and provide thoughtful partnership as the department's measurement capabilities continue to evolve. Qualifications Required: Bachelor's degree in marketing, business, data science, or related field or direct and applicable work experience. 3+ years of marketing experience in performance marketing, media measurement, growth analytics, attribution models, trend analysis, forecast performance, sales funnels, on-site conversion metrics, customer journey analytics, etc. Experience in marketing and analytics platforms such as: Google Analytics (GA), Google Tag Manager 360 (GTM), Google Looker Studio, Customer Journey Analytics, Adobe Target, Adobe Experience Platform and/or Power BI dashboards. Solid understanding of marketing principles to effectively analyze data, identify insights, and drive strategic decision-making. Demonstrated project management effectiveness: meeting deadlines, solving problems, and aligning project work to campaign strategy. Proficiency with Microsoft Office tools, such as Excel, Word and PowerPoint. Strong verbal and written communication skills with the ability to consult with stakeholders, present information to technical and non-technical stakeholders and teams, including key decision makers. Strong organizational skills and the ability to manage multiple activities or projects. Ability to cultivate peer, key stakeholder and vendor relationships in order to drive results. Preferred: Ability to develop complex performance management and reporting processes using Excel or other analytics software. Relevant certifications, e.g., Certified Marketing Analyst. Additional Information a. Apply rigor and best practice standards to accurately and effectively measure online and offline marketing initiatives and campaigns and the performance of digital properties. b. Develop dashboards, data visualizations, and regular and ad hoc reports to track performance metrics and optimize marketing spend and activity. Identify data sources and work with others to create connections and visualizations that report campaign and channel performance and how they drive business outcomes. c. Work with peers to plan measurement and reporting and forecast marketing effectiveness. Identify data to be collected and sourced, and work with internal teams to gather and/or map to data needed. d. Tag and track Wellmark's digital properties to accurately track personas, journeys, segments, and campaigns. e. Conduct comprehensive data quality assurance checks to ensure the accuracy and reliability of display, personalization, sales funnel tactics, click tracking, and overall tracking mechanisms. f. Work with strategy and campaign/channel owners to plan and execute experiment plans, including A/B testing and test-and-learn campaigns. Analyze test results and generate actionable insights to share with peers and stakeholders. g. Perform deep dive into data to interpret results, identify trends, behaviors, and patterns, and create recommendations to optimize marketing spend and activity. h. Synthesize analysis and results into compelling data stories to inform and influence key stakeholders, including team members, Marketing leadership, agency partners, and supporting departments. i. Be a key contributor to improving marketing and digital analytics maturity and demonstrating marketing's impact and influence in driving business results. j. Own Marketing's processes, artifacts and routines for data collection, QA measurement and reporting. k. Champion a data-driven culture on the team, serving as analytics thought leader and mentor. l. Work with company analytics teams on data projects (e.g., list builds, business cases, opportunity sizing, etc.) and vendors that provide analytics, research or reporting. m. Prioritize work, understanding what highest priority is and ensure all deadlines are met. n. Other duties as assigned. An Equal Opportunity Employer The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law. Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at Please inform us if you meet the definition of a "Covered DoD official". At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.
11/11/2026
Full time
Job Description Job Description Company Description Why Wellmark : We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we've built our reputation on over 80 years' worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors-our members. If you're passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! Learn more about our unique benefit offerings here. Job Description Turn marketing data into meaningful action. Wellmark is seeking a hands-on Marketing Data Analyst to advance how we collect, connect, govern, and use marketing data. In this role, you'll conduct data quality reviews, oversee governance processes, build sequential journey segmentations, and partner with stakeholders and peers to build and maintain reports and dashboards. You'll help the team see end-to-end customer journeys, strengthen campaign and content measurement, identify data gaps that affect decision-making, and help translate data insights into actionable recommendations. To succeed, you'll bring practical experience with marketing dashboards and analytics tools, such as Google Analytics or Adobe Customer Journey Analytics, and be comfortable doing the detailed work required to make data usable and trustworthy. You'll collaborate with teams to develop measurement, learning, and testing plans; support shared KPI definitions and data governance; map fields and validate inputs as new data sources are integrated; build results PowerPoint decks; and deliver timely analysis that helps marketing and corporate communications teams interpret the data. This role is ideal for a proactive doer who can work independently, manage foundational analytics processes, and provide thoughtful partnership as the department's measurement capabilities continue to evolve. Qualifications Required: Bachelor's degree in marketing, business, data science, or related field or direct and applicable work experience. 3+ years of marketing experience in performance marketing, media measurement, growth analytics, attribution models, trend analysis, forecast performance, sales funnels, on-site conversion metrics, customer journey analytics, etc. Experience in marketing and analytics platforms such as: Google Analytics (GA), Google Tag Manager 360 (GTM), Google Looker Studio, Customer Journey Analytics, Adobe Target, Adobe Experience Platform and/or Power BI dashboards. Solid understanding of marketing principles to effectively analyze data, identify insights, and drive strategic decision-making. Demonstrated project management effectiveness: meeting deadlines, solving problems, and aligning project work to campaign strategy. Proficiency with Microsoft Office tools, such as Excel, Word and PowerPoint. Strong verbal and written communication skills with the ability to consult with stakeholders, present information to technical and non-technical stakeholders and teams, including key decision makers. Strong organizational skills and the ability to manage multiple activities or projects. Ability to cultivate peer, key stakeholder and vendor relationships in order to drive results. Preferred: Ability to develop complex performance management and reporting processes using Excel or other analytics software. Relevant certifications, e.g., Certified Marketing Analyst. Additional Information a. Apply rigor and best practice standards to accurately and effectively measure online and offline marketing initiatives and campaigns and the performance of digital properties. b. Develop dashboards, data visualizations, and regular and ad hoc reports to track performance metrics and optimize marketing spend and activity. Identify data sources and work with others to create connections and visualizations that report campaign and channel performance and how they drive business outcomes. c. Work with peers to plan measurement and reporting and forecast marketing effectiveness. Identify data to be collected and sourced, and work with internal teams to gather and/or map to data needed. d. Tag and track Wellmark's digital properties to accurately track personas, journeys, segments, and campaigns. e. Conduct comprehensive data quality assurance checks to ensure the accuracy and reliability of display, personalization, sales funnel tactics, click tracking, and overall tracking mechanisms. f. Work with strategy and campaign/channel owners to plan and execute experiment plans, including A/B testing and test-and-learn campaigns. Analyze test results and generate actionable insights to share with peers and stakeholders. g. Perform deep dive into data to interpret results, identify trends, behaviors, and patterns, and create recommendations to optimize marketing spend and activity. h. Synthesize analysis and results into compelling data stories to inform and influence key stakeholders, including team members, Marketing leadership, agency partners, and supporting departments. i. Be a key contributor to improving marketing and digital analytics maturity and demonstrating marketing's impact and influence in driving business results. j. Own Marketing's processes, artifacts and routines for data collection, QA measurement and reporting. k. Champion a data-driven culture on the team, serving as analytics thought leader and mentor. l. Work with company analytics teams on data projects (e.g., list builds, business cases, opportunity sizing, etc.) and vendors that provide analytics, research or reporting. m. Prioritize work, understanding what highest priority is and ensure all deadlines are met. n. Other duties as assigned. An Equal Opportunity Employer The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law. Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at Please inform us if you meet the definition of a "Covered DoD official". At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.
Job Description Job Description CLIENT HIGHLIGHT The client you will be working for is a Top 20 Fortune Global 500 Consumer Electronics and Technology Company. This opportunity will give you experience in the technology sector in the United States with a company that is a globally recognized leader in smartphones, televisions, home appliances, and semiconductor innovation - and one of the most well-known brands in the world. LOCATION Plano, Texas, 75023 COMPENSATION $40.50 per hour SCHEDULE Monday-Friday, 40 hours Fully onsite CONTRACT TERM 12 months contract with high likelihood of extension or conversion to full-time employee POSITION OVERVIEW - eCommerce Fulfillment Analyst You'll help make sure online orders get out the door on time. Each day you'll review open orders, work with the supply chain, logistics, and customer service teams to fix problems, and track shipping partners to catch delays early. You'll also watch key numbers like lead times, shipping times, and backorders, work to cut backorders and handle end-of-life products and replacements, and make sure customers see accurate delivery dates on the company's website. You'll write up the procedures behind it all and look for ways to make the process better. RESPONSIBILITIES • Run day-to-day eCommerce fulfillment operations by reviewing open orders and collaborating with teams to get orders out • Support day-to-day eCommerce demand planning by reviewing open orders and collaborating with teams to prevent backorders and ensure accurate delivery promise messaging on the company website • Evaluate logistics and shipping partner performance and surface exceptions and issues to the correct parties for resolution • Work with Supply Chain to reduce backorders, manage end-of-life (EOL) products and replacements, and proactively prevent order issues • Monitor and act on exception reporting, and track KPIs for lead times, shipping time, backorders, and shipping exceptions to progress toward operational goals for the direct eCommerce business • Develop strategies to mitigate risk and prevent obsolescence and aged inventory • Develop requirements for reporting automation and process enhancements • Create documentation and standard operating procedures for fulfillment procedures, escalations, and reporting to drive improvements • Partner with data scientists to develop and improve reporting and actionable qualitative feedback • Use surveys to analyze and drive improvements based on qualitative feedback • Partner with the customer service team to understand consumer pain points and work on initiatives to improve the customer experience • Review and approve documents, materials, and products, and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications • Confer with department supervisors and other personnel to assess progress and discuss needed changes • Develop and maintain constructive and cooperative working relationships with all stakeholders REQUIRED QUALIFICATIONS/SKILLS • Bachelor's degree required • 2-5 years of relevant experience in fulfillment and direct-to-consumer eCommerce business operations • Experience with eCommerce, retail, or home appliance businesses • Extensive use of Microsoft PC software, including Excel spreadsheets, Word, and Access, and experience with SAP or similar sales order management software • Experience creating process flows, procedural documentation, and business reporting, including KPI measurement • Strong analytical, problem-solving, and decision-making skills • Excellent verbal and written communication skills, with strong attention to detail and interpersonal skills • Ability to work under pressure and deadlines, and to manage multiple projects and often competing priorities • Ability to navigate a large organization to gather information, elicit feedback, gain buy-in, and engage others in B2C activities MUST HAVE • Root Cause Analysis • Vendor Management • Quality Assurance
11/11/2026
Full time
Job Description Job Description CLIENT HIGHLIGHT The client you will be working for is a Top 20 Fortune Global 500 Consumer Electronics and Technology Company. This opportunity will give you experience in the technology sector in the United States with a company that is a globally recognized leader in smartphones, televisions, home appliances, and semiconductor innovation - and one of the most well-known brands in the world. LOCATION Plano, Texas, 75023 COMPENSATION $40.50 per hour SCHEDULE Monday-Friday, 40 hours Fully onsite CONTRACT TERM 12 months contract with high likelihood of extension or conversion to full-time employee POSITION OVERVIEW - eCommerce Fulfillment Analyst You'll help make sure online orders get out the door on time. Each day you'll review open orders, work with the supply chain, logistics, and customer service teams to fix problems, and track shipping partners to catch delays early. You'll also watch key numbers like lead times, shipping times, and backorders, work to cut backorders and handle end-of-life products and replacements, and make sure customers see accurate delivery dates on the company's website. You'll write up the procedures behind it all and look for ways to make the process better. RESPONSIBILITIES • Run day-to-day eCommerce fulfillment operations by reviewing open orders and collaborating with teams to get orders out • Support day-to-day eCommerce demand planning by reviewing open orders and collaborating with teams to prevent backorders and ensure accurate delivery promise messaging on the company website • Evaluate logistics and shipping partner performance and surface exceptions and issues to the correct parties for resolution • Work with Supply Chain to reduce backorders, manage end-of-life (EOL) products and replacements, and proactively prevent order issues • Monitor and act on exception reporting, and track KPIs for lead times, shipping time, backorders, and shipping exceptions to progress toward operational goals for the direct eCommerce business • Develop strategies to mitigate risk and prevent obsolescence and aged inventory • Develop requirements for reporting automation and process enhancements • Create documentation and standard operating procedures for fulfillment procedures, escalations, and reporting to drive improvements • Partner with data scientists to develop and improve reporting and actionable qualitative feedback • Use surveys to analyze and drive improvements based on qualitative feedback • Partner with the customer service team to understand consumer pain points and work on initiatives to improve the customer experience • Review and approve documents, materials, and products, and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications • Confer with department supervisors and other personnel to assess progress and discuss needed changes • Develop and maintain constructive and cooperative working relationships with all stakeholders REQUIRED QUALIFICATIONS/SKILLS • Bachelor's degree required • 2-5 years of relevant experience in fulfillment and direct-to-consumer eCommerce business operations • Experience with eCommerce, retail, or home appliance businesses • Extensive use of Microsoft PC software, including Excel spreadsheets, Word, and Access, and experience with SAP or similar sales order management software • Experience creating process flows, procedural documentation, and business reporting, including KPI measurement • Strong analytical, problem-solving, and decision-making skills • Excellent verbal and written communication skills, with strong attention to detail and interpersonal skills • Ability to work under pressure and deadlines, and to manage multiple projects and often competing priorities • Ability to navigate a large organization to gather information, elicit feedback, gain buy-in, and engage others in B2C activities MUST HAVE • Root Cause Analysis • Vendor Management • Quality Assurance
Job Description Job Description Position Summary The Insights & Analytics Analyst is a consolidated role serving both the Sales & Channel Strategy and New Product Development functions. This role translates syndicated market data, consumer research, and internal sales data into insights that inform channel strategy, trade programming, and product pipeline decisions. Candidates local to north east Ohio may be given a preference to facilite a more efficient and cost-effective hiring and onboarding process. This position is not eligible for Visa Sponsorship. Key Accountabilities Analyzes syndicated market data to track category performance, brand velocity, and competitive positioning. Builds and maintains dashboards and reporting tools for sales and trade program performance. Supports NPD concept validation and consumer research, including managing survey instruments, concept testing logistics, and results synthesis. Monitors pricing and promotional activity across the competitive set and provides regular reporting. Pulls and structures internal sales data to support sales planning and strategy reviews. Supports the development of customer and channel business cases with data-driven analysis. Prepares presentation-ready analysis for internal leadership and customer-facing use. Maintains a library of consumer research, trend reports, and category insights documentation. Supports both the Manager, Sales Analytics & Activation and Manager, NPD on analytical priorities, with workload direction coordinated between the two. Qualifications 3+ years of experience in category management, sales analytics, market research, or a related analytical role. Proficiency with syndicated data platforms such as Nielsen, Circana, or IRI. Familiarity with primary research methods including consumer surveys and concept testing. Strong Excel and data visualization skills; Power BI experience a plus. Food, CPG, or grocery retail experience preferred. Bachelor's degree in business, marketing, statistics, or related field required. What We Offer Competitive pay and benefits package Stable, full-time employment with a well-established company Supportive team environment Opportunities for growth within the organization Why join Fresh Mark? We invite you to be part of an exciting team and a rapidly growing business. Fresh Mark offers an excellent work environment and a comprehensive benefits package, including paid vacation and holidays, educational assistance and reimbursement, health care with low premiums and deductibles, vision coverage, 401(k) with company match, and more. At Fresh Mark, people come first. This is more than a slogan. It is part of who we are and what we work to achieve every day. Our culture is built on a foundation of taking care of employees at every level and providing the tools, leadership, and support needed to grow in knowledge, career, and leadership. Fresh Mark welcomes all interested people to apply for job opportunities. We are an equal opportunity employer and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, disability, or any legally protected status. All applicants applying for positions with Fresh Mark must accept the Employment Application Consent Form to continue their candidacy. Please click HERE for instructions. Fresh Mark is a drug free workplace.
11/11/2026
Full time
Job Description Job Description Position Summary The Insights & Analytics Analyst is a consolidated role serving both the Sales & Channel Strategy and New Product Development functions. This role translates syndicated market data, consumer research, and internal sales data into insights that inform channel strategy, trade programming, and product pipeline decisions. Candidates local to north east Ohio may be given a preference to facilite a more efficient and cost-effective hiring and onboarding process. This position is not eligible for Visa Sponsorship. Key Accountabilities Analyzes syndicated market data to track category performance, brand velocity, and competitive positioning. Builds and maintains dashboards and reporting tools for sales and trade program performance. Supports NPD concept validation and consumer research, including managing survey instruments, concept testing logistics, and results synthesis. Monitors pricing and promotional activity across the competitive set and provides regular reporting. Pulls and structures internal sales data to support sales planning and strategy reviews. Supports the development of customer and channel business cases with data-driven analysis. Prepares presentation-ready analysis for internal leadership and customer-facing use. Maintains a library of consumer research, trend reports, and category insights documentation. Supports both the Manager, Sales Analytics & Activation and Manager, NPD on analytical priorities, with workload direction coordinated between the two. Qualifications 3+ years of experience in category management, sales analytics, market research, or a related analytical role. Proficiency with syndicated data platforms such as Nielsen, Circana, or IRI. Familiarity with primary research methods including consumer surveys and concept testing. Strong Excel and data visualization skills; Power BI experience a plus. Food, CPG, or grocery retail experience preferred. Bachelor's degree in business, marketing, statistics, or related field required. What We Offer Competitive pay and benefits package Stable, full-time employment with a well-established company Supportive team environment Opportunities for growth within the organization Why join Fresh Mark? We invite you to be part of an exciting team and a rapidly growing business. Fresh Mark offers an excellent work environment and a comprehensive benefits package, including paid vacation and holidays, educational assistance and reimbursement, health care with low premiums and deductibles, vision coverage, 401(k) with company match, and more. At Fresh Mark, people come first. This is more than a slogan. It is part of who we are and what we work to achieve every day. Our culture is built on a foundation of taking care of employees at every level and providing the tools, leadership, and support needed to grow in knowledge, career, and leadership. Fresh Mark welcomes all interested people to apply for job opportunities. We are an equal opportunity employer and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, disability, or any legally protected status. All applicants applying for positions with Fresh Mark must accept the Employment Application Consent Form to continue their candidacy. Please click HERE for instructions. Fresh Mark is a drug free workplace.
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom Primary Function This position is a unique opportunity to serve as a hands-on BI & Analytics solutions architect and subject matter expert responsible for designing, delivering and modernizing enterprise analytics solutions across SAP and non-SAP platforms, cloud data platforms, and modern analytics ecosystems. The role will partner closely with business stakeholders and technology teams to understand business needs, define scalable solutions, lead solution delivery, and drive measurable business outcomes. This individual will be fully engaged beyond technology, gaining a deep understanding of critical business processes, managing project deliverables, and collaborating across cross-functional teams to deliver innovative and value-driven analytics solutions Responsibilities Develop a deep understanding of A. O. Smith business processes and strategy through collaboration and regular engagement with key stakeholders and process owners Support the identification and implementation of process improvement opportunities, using analytics that support organizational strategy and priorities Engage and lead high visibility Analytics projects across all BI functional areas from start to finish by Meeting with stakeholders to understand the work, collaboratively develop project charters and A3s, create, manage timelines, gather, and validate requirements; and define business value Developing functional and technical specifications that translate complex requirements into robust designs Design and develop scalable enterprise analytics solutions utilizing SAP BW/4HANA, SAP Business Data Cloud (BDC), SAP Datasphere, Snowflake, AWS (S3, Athena, Iceberg, Glue), Tableau, Power BI, and Data Lakehouse architectures while applying Data as a Product, Hub-and-Spoke, and Data Mesh modeling principles. Design and develop scalable ELT/ETL pipelines utilizing AWS Glue, SAP Data Services (BODS), SAP SDI, SQL, Python, and cloud-native integration services. Design governed semantic models and reusable business data layers that enable self-service analytics, natural language querying, and consistent KPI definitions across reporting platforms. Develop and execute analytics modernization roadmaps supporting the transition from SAP BW on HANA to SAP Business Data Cloud (BDC), SAP Datasphere, AWS Data Lakehouse, and modern self-service analytics platforms. Design and enable AI-ready data architectures that support Large Language Models (LLMs), Retrieval Augmented Generation (RAG), semantic search, and conversational analytics capabilities. Develop and maintain solution validation, technical and functional documentation, and ensure that change management and approval processes are completed Measure actual business value realized, and conduct lessons learned Interface SAP BW with SAP and third-party analytics tools to improve usability and process efficiency Advise on development and testing proposals amongst team members across the full analytics stack Collaborate with other functional architects and business analysts to ensure end-to-end analytic needs are met Understand non-SAP business systems and support business analysts as needed Support a data driven decision culture, Analytics Road maps and Audit requests Mentor team members and functional analysts on best practices Monitor Analytics trends and best practices and identify optimization opportunities Cloud & AI Modernization Design and implement modern cloud-based analytics architectures leveraging SAP Business Data Cloud (BDC), SAP Datasphere, AWS services (Amazon S3, Athena, Glue, Iceberg), Snowflake, and Data Lakehouse patterns. Drive Data as a Product strategy by developing scalable, governed, and reusable data products that support enterprise analytics and self-service reporting. Evaluate and implement AI-powered analytics capabilities, including natural language querying, Copilot-enabled analytics, semantic models, and advanced decision-support solutions. Collaborate with business stakeholders to identify opportunities for generative AI, machine learning, and predictive analytics to improve operational efficiency and business outcomes. Qualifications Bachelor's degree in computer science, Information Systems, Mathematics, or a related field. 8+ years of experience designing and delivering enterprise analytics solutions utilizing SAP BW/4HANA and modern cloud-based analytics platforms such as SAP Business Data Cloud (BDC), SAP Datasphere, AWS, Snowflake, or equivalent cloud analytics technologies. 5+ years of experience developing enterprise reporting and analytics solutions using Business Objects, Analysis for Office, Tableau, Power BI, SAP Analytics Cloud (SAC), SSRS, or equivalent platforms. Experience leading requirements-gathering workshops, developing functional and technical specifications, defining business value, and translating complex business needs into scalable analytics solutions. Working knowledge of SAP BW/4HANA, SAP data extraction frameworks, CDS Views, SAP security concepts, SAP integration technologies, testing, data migration, cutover, user training, and hyper-care support. Experience with SAP Business Data Cloud (BDC), SAP Datasphere, Snowflake, AWS Lakehouse architecture, or equivalent modern data platform technologies. Experience designing cloud-based data platforms and Lakehouse architecture utilizing AWS services, Snowflake, SQL, Athena, Apache Iceberg, and related analytics technologies. Experience designing governed semantic models, reusable business data layers, Data as a Product architecture, and self-service analytics solutions. Experience designing and implementing AI-enabled analytics solutions utilizing Natural Language Query (NLQ), Microsoft Copilot, Generative AI, semantic search, and conversational analytics capabilities. Experience defining, governing, and managing enterprise data products with measurable business value and adoption metrics. Experience implementing enterprise data governance, metadata management, data cataloging, business glossaries, lineage tracking, security, and compliance best practices across SAP and non-SAP analytics platforms. Strong functional knowledge of Sales, Distribution, Supply Chain, Procurement, Manufacturing, Logistics, Finance, and other enterprise business processes, including their associated data models, KPIs, reporting requirements, and ERP system integrations. Ability to troubleshoot system issues, complete complex reconciliations, and coordinate with process experts to resolve integrated business and data issues. Proven ability to mentor senior, intermediate, and junior developers and analysts. Strong relationship-building skills and the ability to communicate complex information effectively to technical and non-technical stakeholders across all levels of the organization. We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
11/10/2026
Full time
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom Primary Function This position is a unique opportunity to serve as a hands-on BI & Analytics solutions architect and subject matter expert responsible for designing, delivering and modernizing enterprise analytics solutions across SAP and non-SAP platforms, cloud data platforms, and modern analytics ecosystems. The role will partner closely with business stakeholders and technology teams to understand business needs, define scalable solutions, lead solution delivery, and drive measurable business outcomes. This individual will be fully engaged beyond technology, gaining a deep understanding of critical business processes, managing project deliverables, and collaborating across cross-functional teams to deliver innovative and value-driven analytics solutions Responsibilities Develop a deep understanding of A. O. Smith business processes and strategy through collaboration and regular engagement with key stakeholders and process owners Support the identification and implementation of process improvement opportunities, using analytics that support organizational strategy and priorities Engage and lead high visibility Analytics projects across all BI functional areas from start to finish by Meeting with stakeholders to understand the work, collaboratively develop project charters and A3s, create, manage timelines, gather, and validate requirements; and define business value Developing functional and technical specifications that translate complex requirements into robust designs Design and develop scalable enterprise analytics solutions utilizing SAP BW/4HANA, SAP Business Data Cloud (BDC), SAP Datasphere, Snowflake, AWS (S3, Athena, Iceberg, Glue), Tableau, Power BI, and Data Lakehouse architectures while applying Data as a Product, Hub-and-Spoke, and Data Mesh modeling principles. Design and develop scalable ELT/ETL pipelines utilizing AWS Glue, SAP Data Services (BODS), SAP SDI, SQL, Python, and cloud-native integration services. Design governed semantic models and reusable business data layers that enable self-service analytics, natural language querying, and consistent KPI definitions across reporting platforms. Develop and execute analytics modernization roadmaps supporting the transition from SAP BW on HANA to SAP Business Data Cloud (BDC), SAP Datasphere, AWS Data Lakehouse, and modern self-service analytics platforms. Design and enable AI-ready data architectures that support Large Language Models (LLMs), Retrieval Augmented Generation (RAG), semantic search, and conversational analytics capabilities. Develop and maintain solution validation, technical and functional documentation, and ensure that change management and approval processes are completed Measure actual business value realized, and conduct lessons learned Interface SAP BW with SAP and third-party analytics tools to improve usability and process efficiency Advise on development and testing proposals amongst team members across the full analytics stack Collaborate with other functional architects and business analysts to ensure end-to-end analytic needs are met Understand non-SAP business systems and support business analysts as needed Support a data driven decision culture, Analytics Road maps and Audit requests Mentor team members and functional analysts on best practices Monitor Analytics trends and best practices and identify optimization opportunities Cloud & AI Modernization Design and implement modern cloud-based analytics architectures leveraging SAP Business Data Cloud (BDC), SAP Datasphere, AWS services (Amazon S3, Athena, Glue, Iceberg), Snowflake, and Data Lakehouse patterns. Drive Data as a Product strategy by developing scalable, governed, and reusable data products that support enterprise analytics and self-service reporting. Evaluate and implement AI-powered analytics capabilities, including natural language querying, Copilot-enabled analytics, semantic models, and advanced decision-support solutions. Collaborate with business stakeholders to identify opportunities for generative AI, machine learning, and predictive analytics to improve operational efficiency and business outcomes. Qualifications Bachelor's degree in computer science, Information Systems, Mathematics, or a related field. 8+ years of experience designing and delivering enterprise analytics solutions utilizing SAP BW/4HANA and modern cloud-based analytics platforms such as SAP Business Data Cloud (BDC), SAP Datasphere, AWS, Snowflake, or equivalent cloud analytics technologies. 5+ years of experience developing enterprise reporting and analytics solutions using Business Objects, Analysis for Office, Tableau, Power BI, SAP Analytics Cloud (SAC), SSRS, or equivalent platforms. Experience leading requirements-gathering workshops, developing functional and technical specifications, defining business value, and translating complex business needs into scalable analytics solutions. Working knowledge of SAP BW/4HANA, SAP data extraction frameworks, CDS Views, SAP security concepts, SAP integration technologies, testing, data migration, cutover, user training, and hyper-care support. Experience with SAP Business Data Cloud (BDC), SAP Datasphere, Snowflake, AWS Lakehouse architecture, or equivalent modern data platform technologies. Experience designing cloud-based data platforms and Lakehouse architecture utilizing AWS services, Snowflake, SQL, Athena, Apache Iceberg, and related analytics technologies. Experience designing governed semantic models, reusable business data layers, Data as a Product architecture, and self-service analytics solutions. Experience designing and implementing AI-enabled analytics solutions utilizing Natural Language Query (NLQ), Microsoft Copilot, Generative AI, semantic search, and conversational analytics capabilities. Experience defining, governing, and managing enterprise data products with measurable business value and adoption metrics. Experience implementing enterprise data governance, metadata management, data cataloging, business glossaries, lineage tracking, security, and compliance best practices across SAP and non-SAP analytics platforms. Strong functional knowledge of Sales, Distribution, Supply Chain, Procurement, Manufacturing, Logistics, Finance, and other enterprise business processes, including their associated data models, KPIs, reporting requirements, and ERP system integrations. Ability to troubleshoot system issues, complete complex reconciliations, and coordinate with process experts to resolve integrated business and data issues. Proven ability to mentor senior, intermediate, and junior developers and analysts. Strong relationship-building skills and the ability to communicate complex information effectively to technical and non-technical stakeholders across all levels of the organization. We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Job Description Job Description Description: This is an on-site position at our Menasha, WI office, working directly with the President. Help Drive the Business. Work Directly with the President. Make an Impact Every Day. Are you the person who notices the number that doesn't make sense and won't stop digging until you understand why? Do you enjoy solving problems, organizing priorities, and helping leaders make better decisions? As an Executive Business Analyst, you'll work directly with the President and leadership team, helping drive business performance through analysis, reporting, project coordination, and executive support. This is a unique opportunity to gain broad exposure to all aspects of the business while building valuable skills in operations, finance, analytics, and leadership. If you're highly organized, naturally curious, and motivated by making an impact, we'd like to meet you. What You'll Do Partner with Executive Leadership Manage the President's calendar, priorities, and follow-up activities. Coordinate leadership meetings, agendas, presentations, and action items. Ensure key initiatives remain on track and key deadlines are met. Serve as a trusted point of contact for managers, employees, customers, and vendors. Help maintain focus and accountability around strategic business priorities. Drive Business Performance Through Insight Develop reports, dashboards, scorecards, and business insights that drive action. Consolidate and analyze information from multiple systems across the company. Monitor key performance indicators across sales, operations, labor, service, production, and financial performance. Identify trends, opportunities, and areas requiring management attention. Assist leadership with planning, forecasting, and strategic decision-making. Support Strategic Projects Coordinate special projects and initiatives on behalf of executive leadership. Track project milestones, deliverables, and follow-up actions. Prepare presentations, reports, and supporting materials for leadership meetings. Help organize and improve business processes across departments. Conduct research and analysis to support growth initiatives and business decisions. Help Improve the Business Look for opportunities to improve efficiency, communication, and performance. Develop meaningful reporting that helps leaders make faster, better decisions. Assist with implementation of new systems, processes, and business initiatives. Help create a culture of accountability, continuous improvement, and execution. Requirements: What We're Looking For Required Qualifications Strong analytical thinking and problem-solving abilities. Ability to organize information and turn it into actionable business insights. Excellent organizational and project management skills. Ability to communicate complex ideas clearly and practically. Strong attention to detail and commitment to accuracy. Ability to manage multiple priorities and work independently. High level of professionalism and discretion with confidential information. Strong written and verbal communication skills. Preferred Qualifications Experience developing reports, dashboards, scorecards, or business performance metrics. Experience with business intelligence, reporting, or data visualization tools. Familiarity with ERP, accounting, operations, production, or distribution environments. Bachelor's degree in Business, Finance, Analytics, Information Systems, Operations, or a related field. 2+ years supporting a senior executive, including calendar and inbox management. Experience supporting executives, leadership teams, or strategic initiatives. Why This Opportunity Is Different This role blends executive support with business analysis. You'll work directly with executive leadership, gain visibility into every area of the business, and help solve real business challenges that impact company performance. For the right person, this position offers a unique opportunity to accelerate professional growth while building a strong foundation in business operations, analytics, leadership, and strategy. Compensation & Benefits We offer a competitive compensation package designed to attract high-performing professionals who want to grow with our organization. Compensation Competitive salary based on experience, qualifications, and demonstrated capability. Performance-based bonus opportunity. Career growth and advancement opportunities within the organization. Benefits Health, dental, and vision insurance. 401(k) with company contribution. Paid vacation and holidays. Professional development and training opportunities. Exposure to executive leadership and strategic business initiatives. A collaborative, team-oriented culture focused on growth and continuous improvement. Join Our Team. If you want to make an impact, build your business acumen, and work alongside executive leadership, we'd love to hear from you. PIdaf34-3815
11/09/2026
Full time
Job Description Job Description Description: This is an on-site position at our Menasha, WI office, working directly with the President. Help Drive the Business. Work Directly with the President. Make an Impact Every Day. Are you the person who notices the number that doesn't make sense and won't stop digging until you understand why? Do you enjoy solving problems, organizing priorities, and helping leaders make better decisions? As an Executive Business Analyst, you'll work directly with the President and leadership team, helping drive business performance through analysis, reporting, project coordination, and executive support. This is a unique opportunity to gain broad exposure to all aspects of the business while building valuable skills in operations, finance, analytics, and leadership. If you're highly organized, naturally curious, and motivated by making an impact, we'd like to meet you. What You'll Do Partner with Executive Leadership Manage the President's calendar, priorities, and follow-up activities. Coordinate leadership meetings, agendas, presentations, and action items. Ensure key initiatives remain on track and key deadlines are met. Serve as a trusted point of contact for managers, employees, customers, and vendors. Help maintain focus and accountability around strategic business priorities. Drive Business Performance Through Insight Develop reports, dashboards, scorecards, and business insights that drive action. Consolidate and analyze information from multiple systems across the company. Monitor key performance indicators across sales, operations, labor, service, production, and financial performance. Identify trends, opportunities, and areas requiring management attention. Assist leadership with planning, forecasting, and strategic decision-making. Support Strategic Projects Coordinate special projects and initiatives on behalf of executive leadership. Track project milestones, deliverables, and follow-up actions. Prepare presentations, reports, and supporting materials for leadership meetings. Help organize and improve business processes across departments. Conduct research and analysis to support growth initiatives and business decisions. Help Improve the Business Look for opportunities to improve efficiency, communication, and performance. Develop meaningful reporting that helps leaders make faster, better decisions. Assist with implementation of new systems, processes, and business initiatives. Help create a culture of accountability, continuous improvement, and execution. Requirements: What We're Looking For Required Qualifications Strong analytical thinking and problem-solving abilities. Ability to organize information and turn it into actionable business insights. Excellent organizational and project management skills. Ability to communicate complex ideas clearly and practically. Strong attention to detail and commitment to accuracy. Ability to manage multiple priorities and work independently. High level of professionalism and discretion with confidential information. Strong written and verbal communication skills. Preferred Qualifications Experience developing reports, dashboards, scorecards, or business performance metrics. Experience with business intelligence, reporting, or data visualization tools. Familiarity with ERP, accounting, operations, production, or distribution environments. Bachelor's degree in Business, Finance, Analytics, Information Systems, Operations, or a related field. 2+ years supporting a senior executive, including calendar and inbox management. Experience supporting executives, leadership teams, or strategic initiatives. Why This Opportunity Is Different This role blends executive support with business analysis. You'll work directly with executive leadership, gain visibility into every area of the business, and help solve real business challenges that impact company performance. For the right person, this position offers a unique opportunity to accelerate professional growth while building a strong foundation in business operations, analytics, leadership, and strategy. Compensation & Benefits We offer a competitive compensation package designed to attract high-performing professionals who want to grow with our organization. Compensation Competitive salary based on experience, qualifications, and demonstrated capability. Performance-based bonus opportunity. Career growth and advancement opportunities within the organization. Benefits Health, dental, and vision insurance. 401(k) with company contribution. Paid vacation and holidays. Professional development and training opportunities. Exposure to executive leadership and strategic business initiatives. A collaborative, team-oriented culture focused on growth and continuous improvement. Join Our Team. If you want to make an impact, build your business acumen, and work alongside executive leadership, we'd love to hear from you. PIdaf34-3815
Calgon Carbon A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world. Position: Municipal Bids and Contracts Analyst II Location: Headquarters - Moon Township, PA Excellent Benefits : Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks : Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities. Hours of work: Full-time position with hours Monday-Friday 9:00-5:00 PM; some overtime to be expected The Municipal Bids and Contracts Analyst II independently coordinates complex municipal bids and contract execution, ensuring complete, compliant, accurate, and on-time submissions. Reporting to the Bid and Contracts Supervisor, this experienced professional manages competing deadlines, applies sound judgment to bid requirements, leads cross-functional coordination, and serves as a key resource for public bidding and contract administration. This position is a critical control point for protecting and growing municipal business. The analyst is expected to identify discrepancies before submission, anticipate delivery and compliance risks, and maintain reliable approval and audit trails. The role requires a hybrid work arrangement with on-site availability when physical bid packages, original signatures, or mailing and courier coordination are necessary Duties and Responsibilities (not limited to) Independently assess municipal solicitations, procurement portals, bid instructions, qualification requirements, exceptions, submission rules, and firm deadlines Build and manage bid schedules and reviews; coordinate Sales, Legal, Product Management, Applications Engineering, Finance, and other contributors to obtain timely decisions and documents Lead end-to-end preparation and thorough verification of comprehensive electronic and hard-copy bid packages, including bonds, certifications, forms, addenda, and customer-specific requirements Manage production, signatures, secure packaging, mailing/courier arrangements, delivery confirmation, and electronic uploads; anticipate and mitigate submission risks Own bid execution plans, workflow visibility, milestones, and escalations in Asana or designated systems across multiple simultaneous bids Perform detailed quality-assurance checks of pricing schedules, quantities, scope, terms, attachments, legal entities, dates, addenda, and submission instructions Ensure that submitted customer pricing and commitments reconcile to approved GCRM quotations and the applicable Grant of Authority; route exceptions for formal approval rather than making unauthorized changes Improve checklists, templates, workflow controls, and lessons-learned practices to reduce risk and rework; share knowledge with less experienced staff Support review of municipal awards, contracts, and purchase orders; identify discrepancies between the award, submitted bid, and approved quotation for resolution by the appropriate team Coordinate required internal approvals, signatures, certificates of insurance, and other customer-requested documentation under supervisor guidance Track outstanding documents through execution and enter complete records in Ariba Contracts and other designated systems Coordinate review of awards, contracts, and purchase orders for alignment with submitted bids, commercial terms, and internal approvals; investigate and resolve inconsistencies with the responsible stakeholders Coordinate Legal reviews, signature routing, certificates of insurance, approval evidence, and contract closeout while maintaining appropriate separation of duties Track contracts through fully executed status, document amendments, and maintain reliable contract records in Ariba Contracts and other designated systems Maintain bid and contract files, submission evidence, approval records, and accurate reporting for annual bid and tender audits Serve as a knowledgeable contact for Sales, municipal customers, and cross-functional stakeholders during bid and contract execution Support training, onboarding, and quality review for colleagues when assigned; identify recurring process gaps and recommend practical improvements Qualifications A high school diploma or general education degree (GED) is required A bachelor's degree (B.A. or B.S.), or equivalent from four-year college or university is preferred 2-3 years of experience with bids, contracts, sales support, or administrative processes is required 2-3 years of experience with public bid and contract administration is required 2-3 years of experience with Microsoft Office, and PDF documents is required About Calgon Carbon At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs. Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron. In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran PI23c9980f0b97-2633
11/06/2026
Full time
Calgon Carbon A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world. Position: Municipal Bids and Contracts Analyst II Location: Headquarters - Moon Township, PA Excellent Benefits : Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks : Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities. Hours of work: Full-time position with hours Monday-Friday 9:00-5:00 PM; some overtime to be expected The Municipal Bids and Contracts Analyst II independently coordinates complex municipal bids and contract execution, ensuring complete, compliant, accurate, and on-time submissions. Reporting to the Bid and Contracts Supervisor, this experienced professional manages competing deadlines, applies sound judgment to bid requirements, leads cross-functional coordination, and serves as a key resource for public bidding and contract administration. This position is a critical control point for protecting and growing municipal business. The analyst is expected to identify discrepancies before submission, anticipate delivery and compliance risks, and maintain reliable approval and audit trails. The role requires a hybrid work arrangement with on-site availability when physical bid packages, original signatures, or mailing and courier coordination are necessary Duties and Responsibilities (not limited to) Independently assess municipal solicitations, procurement portals, bid instructions, qualification requirements, exceptions, submission rules, and firm deadlines Build and manage bid schedules and reviews; coordinate Sales, Legal, Product Management, Applications Engineering, Finance, and other contributors to obtain timely decisions and documents Lead end-to-end preparation and thorough verification of comprehensive electronic and hard-copy bid packages, including bonds, certifications, forms, addenda, and customer-specific requirements Manage production, signatures, secure packaging, mailing/courier arrangements, delivery confirmation, and electronic uploads; anticipate and mitigate submission risks Own bid execution plans, workflow visibility, milestones, and escalations in Asana or designated systems across multiple simultaneous bids Perform detailed quality-assurance checks of pricing schedules, quantities, scope, terms, attachments, legal entities, dates, addenda, and submission instructions Ensure that submitted customer pricing and commitments reconcile to approved GCRM quotations and the applicable Grant of Authority; route exceptions for formal approval rather than making unauthorized changes Improve checklists, templates, workflow controls, and lessons-learned practices to reduce risk and rework; share knowledge with less experienced staff Support review of municipal awards, contracts, and purchase orders; identify discrepancies between the award, submitted bid, and approved quotation for resolution by the appropriate team Coordinate required internal approvals, signatures, certificates of insurance, and other customer-requested documentation under supervisor guidance Track outstanding documents through execution and enter complete records in Ariba Contracts and other designated systems Coordinate review of awards, contracts, and purchase orders for alignment with submitted bids, commercial terms, and internal approvals; investigate and resolve inconsistencies with the responsible stakeholders Coordinate Legal reviews, signature routing, certificates of insurance, approval evidence, and contract closeout while maintaining appropriate separation of duties Track contracts through fully executed status, document amendments, and maintain reliable contract records in Ariba Contracts and other designated systems Maintain bid and contract files, submission evidence, approval records, and accurate reporting for annual bid and tender audits Serve as a knowledgeable contact for Sales, municipal customers, and cross-functional stakeholders during bid and contract execution Support training, onboarding, and quality review for colleagues when assigned; identify recurring process gaps and recommend practical improvements Qualifications A high school diploma or general education degree (GED) is required A bachelor's degree (B.A. or B.S.), or equivalent from four-year college or university is preferred 2-3 years of experience with bids, contracts, sales support, or administrative processes is required 2-3 years of experience with public bid and contract administration is required 2-3 years of experience with Microsoft Office, and PDF documents is required About Calgon Carbon At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs. Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron. In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran PI23c9980f0b97-2633
Description: This is an on-site position at our Menasha, WI office, working directly with the President. Help Drive the Business. Work Directly with the President. Make an Impact Every Day. Are you the person who notices the number that doesn't make sense and won't stop digging until you understand why? Do you enjoy solving problems, organizing priorities, and helping leaders make better decisions? As an Executive Business Analyst, you'll work directly with the President and leadership team, helping drive business performance through analysis, reporting, project coordination, and executive support. This is a unique opportunity to gain broad exposure to all aspects of the business while building valuable skills in operations, finance, analytics, and leadership. If you're highly organized, naturally curious, and motivated by making an impact, we'd like to meet you. What You'll Do Partner with Executive Leadership Manage the President's calendar, priorities, and follow-up activities. Coordinate leadership meetings, agendas, presentations, and action items. Ensure key initiatives remain on track and key deadlines are met. Serve as a trusted point of contact for managers, employees, customers, and vendors. Help maintain focus and accountability around strategic business priorities. Drive Business Performance Through Insight Develop reports, dashboards, scorecards, and business insights that drive action. Consolidate and analyze information from multiple systems across the company. Monitor key performance indicators across sales, operations, labor, service, production, and financial performance. Identify trends, opportunities, and areas requiring management attention. Assist leadership with planning, forecasting, and strategic decision-making. Support Strategic Projects Coordinate special projects and initiatives on behalf of executive leadership. Track project milestones, deliverables, and follow-up actions. Prepare presentations, reports, and supporting materials for leadership meetings. Help organize and improve business processes across departments. Conduct research and analysis to support growth initiatives and business decisions. Help Improve the Business Look for opportunities to improve efficiency, communication, and performance. Develop meaningful reporting that helps leaders make faster, better decisions. Assist with implementation of new systems, processes, and business initiatives. Help create a culture of accountability, continuous improvement, and execution. Requirements: What We're Looking For Required Qualifications Strong analytical thinking and problem-solving abilities. Ability to organize information and turn it into actionable business insights. Excellent organizational and project management skills. Ability to communicate complex ideas clearly and practically. Strong attention to detail and commitment to accuracy. Ability to manage multiple priorities and work independently. High level of professionalism and discretion with confidential information. Strong written and verbal communication skills. Preferred Qualifications Experience developing reports, dashboards, scorecards, or business performance metrics. Experience with business intelligence, reporting, or data visualization tools. Familiarity with ERP, accounting, operations, production, or distribution environments. Bachelor's degree in Business, Finance, Analytics, Information Systems, Operations, or a related field. 2+ years supporting a senior executive, including calendar and inbox management. Experience supporting executives, leadership teams, or strategic initiatives. Why This Opportunity Is Different This role blends executive support with business analysis. You'll work directly with executive leadership, gain visibility into every area of the business, and help solve real business challenges that impact company performance. For the right person, this position offers a unique opportunity to accelerate professional growth while building a strong foundation in business operations, analytics, leadership, and strategy. Compensation & Benefits We offer a competitive compensation package designed to attract high-performing professionals who want to grow with our organization. Compensation Competitive salary based on experience, qualifications, and demonstrated capability. Performance-based bonus opportunity. Career growth and advancement opportunities within the organization. Benefits Health, dental, and vision insurance. 401(k) with company contribution. Paid vacation and holidays. Professional development and training opportunities. Exposure to executive leadership and strategic business initiatives. A collaborative, team-oriented culture focused on growth and continuous improvement. Join Our Team. If you want to make an impact, build your business acumen, and work alongside executive leadership, we'd love to hear from you. PId0f6c8a57b48-3815
11/04/2026
Full time
Description: This is an on-site position at our Menasha, WI office, working directly with the President. Help Drive the Business. Work Directly with the President. Make an Impact Every Day. Are you the person who notices the number that doesn't make sense and won't stop digging until you understand why? Do you enjoy solving problems, organizing priorities, and helping leaders make better decisions? As an Executive Business Analyst, you'll work directly with the President and leadership team, helping drive business performance through analysis, reporting, project coordination, and executive support. This is a unique opportunity to gain broad exposure to all aspects of the business while building valuable skills in operations, finance, analytics, and leadership. If you're highly organized, naturally curious, and motivated by making an impact, we'd like to meet you. What You'll Do Partner with Executive Leadership Manage the President's calendar, priorities, and follow-up activities. Coordinate leadership meetings, agendas, presentations, and action items. Ensure key initiatives remain on track and key deadlines are met. Serve as a trusted point of contact for managers, employees, customers, and vendors. Help maintain focus and accountability around strategic business priorities. Drive Business Performance Through Insight Develop reports, dashboards, scorecards, and business insights that drive action. Consolidate and analyze information from multiple systems across the company. Monitor key performance indicators across sales, operations, labor, service, production, and financial performance. Identify trends, opportunities, and areas requiring management attention. Assist leadership with planning, forecasting, and strategic decision-making. Support Strategic Projects Coordinate special projects and initiatives on behalf of executive leadership. Track project milestones, deliverables, and follow-up actions. Prepare presentations, reports, and supporting materials for leadership meetings. Help organize and improve business processes across departments. Conduct research and analysis to support growth initiatives and business decisions. Help Improve the Business Look for opportunities to improve efficiency, communication, and performance. Develop meaningful reporting that helps leaders make faster, better decisions. Assist with implementation of new systems, processes, and business initiatives. Help create a culture of accountability, continuous improvement, and execution. Requirements: What We're Looking For Required Qualifications Strong analytical thinking and problem-solving abilities. Ability to organize information and turn it into actionable business insights. Excellent organizational and project management skills. Ability to communicate complex ideas clearly and practically. Strong attention to detail and commitment to accuracy. Ability to manage multiple priorities and work independently. High level of professionalism and discretion with confidential information. Strong written and verbal communication skills. Preferred Qualifications Experience developing reports, dashboards, scorecards, or business performance metrics. Experience with business intelligence, reporting, or data visualization tools. Familiarity with ERP, accounting, operations, production, or distribution environments. Bachelor's degree in Business, Finance, Analytics, Information Systems, Operations, or a related field. 2+ years supporting a senior executive, including calendar and inbox management. Experience supporting executives, leadership teams, or strategic initiatives. Why This Opportunity Is Different This role blends executive support with business analysis. You'll work directly with executive leadership, gain visibility into every area of the business, and help solve real business challenges that impact company performance. For the right person, this position offers a unique opportunity to accelerate professional growth while building a strong foundation in business operations, analytics, leadership, and strategy. Compensation & Benefits We offer a competitive compensation package designed to attract high-performing professionals who want to grow with our organization. Compensation Competitive salary based on experience, qualifications, and demonstrated capability. Performance-based bonus opportunity. Career growth and advancement opportunities within the organization. Benefits Health, dental, and vision insurance. 401(k) with company contribution. Paid vacation and holidays. Professional development and training opportunities. Exposure to executive leadership and strategic business initiatives. A collaborative, team-oriented culture focused on growth and continuous improvement. Join Our Team. If you want to make an impact, build your business acumen, and work alongside executive leadership, we'd love to hear from you. PId0f6c8a57b48-3815
Job Description Technical Business Analyst MUST be located in Latin America Opportunity Overview PartsBase is seeking a Technical Business Analyst to translate business needs into actionable technical requirements, partner with engineering teams, and drive successful software delivery. The ideal candidate combines strong analysis, SQL, Agile, and stakeholder management expertise with bilingual English and Spanish communication skills. Responsibilities Lead requirements gathering and stakeholder discovery sessions. Create user stories, acceptance criteria, process flows, and technical documentation. Perform impact analysis and manage requirements throughout the SDLC. Partner with Product, Engineering, QA, and business stakeholders to ensure successful delivery. Use SQL and data analysis to validate requirements and support decision-making. Define integrations, APIs, data mappings, and reporting requirements. Support UAT, release readiness, and process improvements. Skills & Qualifications 8+ years of Technical Business Analyst, Systems Analyst, or Product Analyst experience. Advanced SQL and data analysis expertise. Strong Agile/Scrum and software delivery experience. Experience with Azure DevOps or similar project management platforms. Knowledge of APIs, integrations, process modeling, and business analysis methodologies. Excellent stakeholder management and communication skills. Fluent in English and Spanish. Aviation, SaaS, Marketplace, Power BI, or AI experience is a plus. Benefits Offered Medical benefits to keep you healthy and secure. Paid time off to recharge and enjoy life outside of work. Competitive base salary + lucrative commissions. Comprehensive training to ensure you're set up for success. Clear career growth paths and development opportunities. Be part of a fast-growing, innovative company that's shaping the future of aviation commerce. Why Join PartsBase? At PartsBase, you're not just joining another sales team, you're joining a company that has spent 30+ years revolutionizing the aerospace and defense industry through cutting-edge technology, powerful data intelligence, and the world's leading aviation marketplace. Every conversation you have and every relationship you build helps aviation and defense organizations around the globe operate more efficiently and make smarter decisions. What's In It For You? • Accelerate Your Career - Learn from experienced sales leaders who are invested in your growth and success. • Make a Real Impact - Sell industry-leading solutions that support some of the world's most important aerospace and defense organizations. • Win as a Team - Join a high-energy, collaborative culture where achievements are celebrated and success is shared. • Work Remote, Forever - Enjoy the flexibility of being part of a fully remote company. Remote work isn't a temporary perk-it's a core part of who we are and will remain a permanent part of our culture. • Work with Innovation - Gain exposure to cutting-edge technology, AI-driven tools, and one of the largest aviation data platforms in the world. • Grow with a Market Leader - Build your career at a company trusted by aviation professionals worldwide for more than three decades. Enjoy More of Your Weekend! We value work-life balance, which is why our team wraps up one hour early every Friday to get a head start on the weekend. Want to see what it's really like to work here? Get an inside look at our culture, people, and benefits Check us out here: ? Our Interview Process We believe applying for a new opportunity should be exciting, not stressful. That's why we've created a transparent, candidate-friendly hiring experience with clear expectations and timely communication every step of the way. Step 1: Recruiter Introduction Within 48-72 hours of reviewing your application, a recruiter will reach out to schedule an interview and learn more about your background, career goals, and interest in PartsBase. Step 2: Hiring Manager Interview Next, you'll meet with the Hiring Manager to discuss the day-to-day responsibilities, team culture, performance expectations, and what success looks like in this role. Step 3: Decision & Next Steps Following your presentation, our team will provide an update within 24-48 hours regarding next steps and potential offer discussions. No ghosting here. Your dedicated recruiter will provide updates within 24 hours of each stage, ensuring you're informed, supported, and never left wondering where you stand in the process. Ready for Takeoff? If you're competitive, driven, coachable, and excited by the idea of building a successful sales career in a fast-growing technology company, we'd love to meet you.
10/07/2026
Full time
Job Description Technical Business Analyst MUST be located in Latin America Opportunity Overview PartsBase is seeking a Technical Business Analyst to translate business needs into actionable technical requirements, partner with engineering teams, and drive successful software delivery. The ideal candidate combines strong analysis, SQL, Agile, and stakeholder management expertise with bilingual English and Spanish communication skills. Responsibilities Lead requirements gathering and stakeholder discovery sessions. Create user stories, acceptance criteria, process flows, and technical documentation. Perform impact analysis and manage requirements throughout the SDLC. Partner with Product, Engineering, QA, and business stakeholders to ensure successful delivery. Use SQL and data analysis to validate requirements and support decision-making. Define integrations, APIs, data mappings, and reporting requirements. Support UAT, release readiness, and process improvements. Skills & Qualifications 8+ years of Technical Business Analyst, Systems Analyst, or Product Analyst experience. Advanced SQL and data analysis expertise. Strong Agile/Scrum and software delivery experience. Experience with Azure DevOps or similar project management platforms. Knowledge of APIs, integrations, process modeling, and business analysis methodologies. Excellent stakeholder management and communication skills. Fluent in English and Spanish. Aviation, SaaS, Marketplace, Power BI, or AI experience is a plus. Benefits Offered Medical benefits to keep you healthy and secure. Paid time off to recharge and enjoy life outside of work. Competitive base salary + lucrative commissions. Comprehensive training to ensure you're set up for success. Clear career growth paths and development opportunities. Be part of a fast-growing, innovative company that's shaping the future of aviation commerce. Why Join PartsBase? At PartsBase, you're not just joining another sales team, you're joining a company that has spent 30+ years revolutionizing the aerospace and defense industry through cutting-edge technology, powerful data intelligence, and the world's leading aviation marketplace. Every conversation you have and every relationship you build helps aviation and defense organizations around the globe operate more efficiently and make smarter decisions. What's In It For You? • Accelerate Your Career - Learn from experienced sales leaders who are invested in your growth and success. • Make a Real Impact - Sell industry-leading solutions that support some of the world's most important aerospace and defense organizations. • Win as a Team - Join a high-energy, collaborative culture where achievements are celebrated and success is shared. • Work Remote, Forever - Enjoy the flexibility of being part of a fully remote company. Remote work isn't a temporary perk-it's a core part of who we are and will remain a permanent part of our culture. • Work with Innovation - Gain exposure to cutting-edge technology, AI-driven tools, and one of the largest aviation data platforms in the world. • Grow with a Market Leader - Build your career at a company trusted by aviation professionals worldwide for more than three decades. Enjoy More of Your Weekend! We value work-life balance, which is why our team wraps up one hour early every Friday to get a head start on the weekend. Want to see what it's really like to work here? Get an inside look at our culture, people, and benefits Check us out here: ? Our Interview Process We believe applying for a new opportunity should be exciting, not stressful. That's why we've created a transparent, candidate-friendly hiring experience with clear expectations and timely communication every step of the way. Step 1: Recruiter Introduction Within 48-72 hours of reviewing your application, a recruiter will reach out to schedule an interview and learn more about your background, career goals, and interest in PartsBase. Step 2: Hiring Manager Interview Next, you'll meet with the Hiring Manager to discuss the day-to-day responsibilities, team culture, performance expectations, and what success looks like in this role. Step 3: Decision & Next Steps Following your presentation, our team will provide an update within 24-48 hours regarding next steps and potential offer discussions. No ghosting here. Your dedicated recruiter will provide updates within 24 hours of each stage, ensuring you're informed, supported, and never left wondering where you stand in the process. Ready for Takeoff? If you're competitive, driven, coachable, and excited by the idea of building a successful sales career in a fast-growing technology company, we'd love to meet you.
Constellation Energy seeks a Sr. Services Analyst to drive data-driven insights that enhance our energy services and customer experience. In this role, you will analyze energy usage, pricing, and service performance, build reports and dashboards, and support forecasting for key portfolios. You will collaborate closely with operations, sales, and finance to improve service delivery, support sustainability initiatives, and optimize customer outcomes. Ideal candidates bring strong data analysis skills, energy or utilities experience, and a passion for innovation and environmental impact. Responsibilities Analyze energy services performance and customer usage data to identify trends, risks, and optimization opportunities Develop reports, dashboards, and forecasts to support pricing, contracts, and portfolio management Support implementation and enhancement of energy service solutions, tools, and processes Collaborate with operations, sales, and finance to improve service delivery and customer outcomes Ensure data accuracy, regulatory compliance, and alignment with internal quality standards Provide analytical support for sustainability and carbon-reduction initiatives Document methods, maintain datasets, and contribute to continuous process improvement Required Skills Data analysis Energy/utility market analysis SQL or similar query language Excel/Spreadsheet modeling Business intelligence/reporting tools Financial and pricing analysis Forecasting and demand modeling Data visualization Requirements gathering and documentation Regulatory and compliance awareness
10/02/2026
Full time
Constellation Energy seeks a Sr. Services Analyst to drive data-driven insights that enhance our energy services and customer experience. In this role, you will analyze energy usage, pricing, and service performance, build reports and dashboards, and support forecasting for key portfolios. You will collaborate closely with operations, sales, and finance to improve service delivery, support sustainability initiatives, and optimize customer outcomes. Ideal candidates bring strong data analysis skills, energy or utilities experience, and a passion for innovation and environmental impact. Responsibilities Analyze energy services performance and customer usage data to identify trends, risks, and optimization opportunities Develop reports, dashboards, and forecasts to support pricing, contracts, and portfolio management Support implementation and enhancement of energy service solutions, tools, and processes Collaborate with operations, sales, and finance to improve service delivery and customer outcomes Ensure data accuracy, regulatory compliance, and alignment with internal quality standards Provide analytical support for sustainability and carbon-reduction initiatives Document methods, maintain datasets, and contribute to continuous process improvement Required Skills Data analysis Energy/utility market analysis SQL or similar query language Excel/Spreadsheet modeling Business intelligence/reporting tools Financial and pricing analysis Forecasting and demand modeling Data visualization Requirements gathering and documentation Regulatory and compliance awareness