This job is with WTW, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. We will only consider candidates who are currently authorized to work in the United States and who will not require sponsorship now or in the future. Please note: student visas, CPT, OPT, H-1B, TN, and other temporary work authorizations are considered restricted forms of employment eligibility. Once these expire, the candidate must be able to present another valid form of work authorization. Start Date: August 2 nd , 2027 Hybrid Locations: New York Graduate Program Overview The CRB Graduate Development Program (GDP) is a non-rotational 17-month program that provides the opportunity to develop a broad knowledge base, varied skills, and diverse network. This program is designed to set you up with a holistic view of CRB with hands-on experience, insight, and opportunities to make an impact and shape your own career. GDP participants will be immersed in a 1-week orientation followed by a robust onboarding training learning about various functions within CRB. Our program is designed to provide graduates with a well-rounded understanding of the industry while having the opportunity to deep dive within their respective business area. R&A Enterprise Risk Consulting Overview Colleagues working in Risk & Analytics' Enterprise Risk Consulting (ERC) team provide our clients with a smarter way to analyze risk, using quantification, structured approaches, risk analytics tools and subject matter expertise to improve client outcomes. With our expertise and tailored solutions, we improve complex enterprise risk management by identifying, quantifying and mitigating unpredictable, interconnected risks. We currently work with some of the world's largest and complex organizations to assess and manage their strategic risks. We also work with smaller organizations early in their ERM journeys. We work across many industries including Food & Beverage, Professional Services, Transportation / Logistics, Energy, Construction, Manufacturing and others. Work within ERC is predominantly project-based, and you will often be involved in multiple projects simultaneously. Our work is often collaborative, providing exposure to a range of teams within the division. Responsibilities: As an Analyst within Risk & Analytics' Enterprise Risk Consulting (ERC) team, you will support the delivery of client projects that help organizations identify, assess, quantify, and manage enterprise risks while strengthening organizational resilience. You will work alongside consultants, data scientists, actuaries, catastrophe modelers, business continuity specialists, and industry experts to deliver solutions for some of the world's largest organizations. Project work may include: Enterprise Risk Management (ERM) assessments and maturity reviews Enterprise-wide risk identification, prioritization, and risk register development Risk appetite, tolerance, and governance framework design Strategic risk quantification and decision-support modeling Business Continuity Planning (BCP) and operational resilience programs Development of risk monitoring, reporting, and key risk indicators Benchmarking, research, and analysis to support client recommendations In this role, you will frequently collaborate with colleagues across WTW, including risk consulting, catastrophe modeling, climate, actuarial, insurance, and analytics teams to address complex client challenges. You will also contribute to the development of new consulting methodologies, tools, and thought leadership. As part of our innovation agenda, you will help explore and apply emerging AI-enabled approaches that enhance analytical insights, improve delivery efficiency, and create better outcomes for our clients. What You'll Gain Exposure to a wide variety of industries and risk challenges Experience working directly with senior client stakeholders Opportunities to develop analytical, consulting, and project management skills Collaboration with multidisciplinary teams across WTW Hands-on experience with innovative risk analytics and AI-enabled solutions A strong foundation for a career in enterprise risk management, business continuity, resilience, and risk consulting Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only). Qualifications Education and Qualifications: Bachelor's degree with a minimum of 3.0 GPA Date of Graduation between May 2026 - May 2027 Preferred Majors: Risk Management, Business, Finance, Economics, Accounting, Liberal Arts Intermediate to advance Excel skills Proficient in Microsoft Office Suite Competencies: Strong analytical, problem-solving, and critical thinking skills Excellent written and verbal communication skills, including the ability to translate complex concepts into clear, actionable insights Strong interpersonal and relationship-building skills, with the ability to collaborate effectively with colleagues, clients, and subject matter experts across functions Intellectual curiosity and a willingness to learn new methodologies, technologies, and AI-enabled approaches to consulting Strong organizational and project management skills with the ability to manage multiple priorities and deadlines Self-starter mindset with the ability to work independently while contributing to team success Proficiency in Microsoft Excel, PowerPoint, and Word Interest in enterprise risk management, business continuity, resilience, analytics, and organizational decision-making Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only). Compensation The hourly rate being offered for this role is $36.00hr - $39.00hr USD. This role is also eligible for overtime. Company Benefits: WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off Retirement Benefits: Contributory Pension Plan and Savings Plan (401k) Future Career Opportunities: Our internship program serves as a key talent pipeline for future full-time Graduate opportunities. As a result, candidates must meet the graduation date requirements specified in the posting. If a candidate's expected graduation date changes after applying, they are expected to promptly inform their recruiter or manager, as this may impact eligibility for current or future opportunities. Recruiting tips: WTW specializes in preparing for the unknown. Here's how to get ready for the big day: Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. EOE, including disability/vets
11/14/2026
Full time
This job is with WTW, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. We will only consider candidates who are currently authorized to work in the United States and who will not require sponsorship now or in the future. Please note: student visas, CPT, OPT, H-1B, TN, and other temporary work authorizations are considered restricted forms of employment eligibility. Once these expire, the candidate must be able to present another valid form of work authorization. Start Date: August 2 nd , 2027 Hybrid Locations: New York Graduate Program Overview The CRB Graduate Development Program (GDP) is a non-rotational 17-month program that provides the opportunity to develop a broad knowledge base, varied skills, and diverse network. This program is designed to set you up with a holistic view of CRB with hands-on experience, insight, and opportunities to make an impact and shape your own career. GDP participants will be immersed in a 1-week orientation followed by a robust onboarding training learning about various functions within CRB. Our program is designed to provide graduates with a well-rounded understanding of the industry while having the opportunity to deep dive within their respective business area. R&A Enterprise Risk Consulting Overview Colleagues working in Risk & Analytics' Enterprise Risk Consulting (ERC) team provide our clients with a smarter way to analyze risk, using quantification, structured approaches, risk analytics tools and subject matter expertise to improve client outcomes. With our expertise and tailored solutions, we improve complex enterprise risk management by identifying, quantifying and mitigating unpredictable, interconnected risks. We currently work with some of the world's largest and complex organizations to assess and manage their strategic risks. We also work with smaller organizations early in their ERM journeys. We work across many industries including Food & Beverage, Professional Services, Transportation / Logistics, Energy, Construction, Manufacturing and others. Work within ERC is predominantly project-based, and you will often be involved in multiple projects simultaneously. Our work is often collaborative, providing exposure to a range of teams within the division. Responsibilities: As an Analyst within Risk & Analytics' Enterprise Risk Consulting (ERC) team, you will support the delivery of client projects that help organizations identify, assess, quantify, and manage enterprise risks while strengthening organizational resilience. You will work alongside consultants, data scientists, actuaries, catastrophe modelers, business continuity specialists, and industry experts to deliver solutions for some of the world's largest organizations. Project work may include: Enterprise Risk Management (ERM) assessments and maturity reviews Enterprise-wide risk identification, prioritization, and risk register development Risk appetite, tolerance, and governance framework design Strategic risk quantification and decision-support modeling Business Continuity Planning (BCP) and operational resilience programs Development of risk monitoring, reporting, and key risk indicators Benchmarking, research, and analysis to support client recommendations In this role, you will frequently collaborate with colleagues across WTW, including risk consulting, catastrophe modeling, climate, actuarial, insurance, and analytics teams to address complex client challenges. You will also contribute to the development of new consulting methodologies, tools, and thought leadership. As part of our innovation agenda, you will help explore and apply emerging AI-enabled approaches that enhance analytical insights, improve delivery efficiency, and create better outcomes for our clients. What You'll Gain Exposure to a wide variety of industries and risk challenges Experience working directly with senior client stakeholders Opportunities to develop analytical, consulting, and project management skills Collaboration with multidisciplinary teams across WTW Hands-on experience with innovative risk analytics and AI-enabled solutions A strong foundation for a career in enterprise risk management, business continuity, resilience, and risk consulting Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only). Qualifications Education and Qualifications: Bachelor's degree with a minimum of 3.0 GPA Date of Graduation between May 2026 - May 2027 Preferred Majors: Risk Management, Business, Finance, Economics, Accounting, Liberal Arts Intermediate to advance Excel skills Proficient in Microsoft Office Suite Competencies: Strong analytical, problem-solving, and critical thinking skills Excellent written and verbal communication skills, including the ability to translate complex concepts into clear, actionable insights Strong interpersonal and relationship-building skills, with the ability to collaborate effectively with colleagues, clients, and subject matter experts across functions Intellectual curiosity and a willingness to learn new methodologies, technologies, and AI-enabled approaches to consulting Strong organizational and project management skills with the ability to manage multiple priorities and deadlines Self-starter mindset with the ability to work independently while contributing to team success Proficiency in Microsoft Excel, PowerPoint, and Word Interest in enterprise risk management, business continuity, resilience, analytics, and organizational decision-making Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only). Compensation The hourly rate being offered for this role is $36.00hr - $39.00hr USD. This role is also eligible for overtime. Company Benefits: WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off Retirement Benefits: Contributory Pension Plan and Savings Plan (401k) Future Career Opportunities: Our internship program serves as a key talent pipeline for future full-time Graduate opportunities. As a result, candidates must meet the graduation date requirements specified in the posting. If a candidate's expected graduation date changes after applying, they are expected to promptly inform their recruiter or manager, as this may impact eligibility for current or future opportunities. Recruiting tips: WTW specializes in preparing for the unknown. Here's how to get ready for the big day: Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. EOE, including disability/vets
Job Description Position Summary The Project Manager Coordinator will support the PMO, consisting of two Sr. PM's and PMO Director, in planning, coordinating, tracking, and reporting project activities. This entry-level role helps maintain project documentation, action items, risks, issues, and communications to support successful project delivery. The Project Manager Coordinator works collaboratively with cross-functional teams, stakeholders, vendors, and leadership. The role is intended to build foundational project management experience while helping protect project scope, schedule, quality, and stakeholder alignment. Key Responsibilities Project Coordination Support project managers with day-to-day project coordination. Maintain project timelines, milestones, and deliverable trackers. Coordinate project meetings, including scheduling, agendas, attendance, and follow-up. Prepare meeting notes and document decisions, action items, owners, and due dates. Monitor action items and follow up with responsible team members. Assist with tracking project dependencies and handoffs between teams. Support Agile ceremonies, including stand-ups, backlog reviews, sprint planning, reviews, and retrospectives, when applicable. Project Documentation and Reporting Maintain project plans, status reports, RAID logs, decision logs, stakeholder lists, and other project artifacts. Collect project updates from workstream leads and team members. Escalate overdue items, emerging risks, and schedule concerns to the project manager. Support the development of presentations, dashboards, and executive reporting materials. Ensure project documents are organized, current, and accessible. Stakeholder and Team Support Help coordinate cross-functional meetings and workstream activities. Assist with stakeholder follow-up and response tracking. Help identify communication gaps, resource constraints, and unresolved decisions. Risk, Issue, and Change Support Assist with identifying and documenting risks, assumptions, issues, and dependencies. Maintain the RAID log and support regular reviews with the project team. Track mitigation plans and follow up on assigned actions. Document requested changes to scope, schedule, requirements, or deliverables. Bring potential impacts to the project manager's attention. Support change control and governance activities as directed. Administrative and Operational Support Manage program calendar, distribution lists, shared folders, and SharePoint site. Track project-related training, onboarding, access, and participation requirements. Assist with procurement, invoicing, timesheet, and vendor coordination activities when applicable. Support project closeout activities, including lessons learned, and phase transition materials. Perform other project coordination duties as assigned. Required Qualifications Very strong organizational skills and attention to detail. Some experience with administrative coordination, project support, operations, business analysis, or team coordination. Ability to manage multiple assignments and competing deadlines. Strong written and verbal communication skills. Ability to work effectively with individuals at different organizational levels. Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, Teams and SharePoint. Ability to maintain confidential and sensitive information appropriately. Preferred Qualifications Internship, coursework, or experience in project management and/or business operations. Familiarity with project management concepts, including scope, schedule, milestones, dependencies, risks, issues, and change management. Familiarity with Agile, Scrum, or other delivery methodologies. Experience using project management or collaboration tools such as Planview, AirTable, Microsoft Planner, Jira, Azure DevOps, SharePoint, or similar platforms. CAPM, Scrum certification, or other project management training. Core Competencies Organization and follow-through Communication and active listening Attention to detail Collaboration and teamwork Time management Problem-solving Adaptability Professional judgment Customer and stakeholder service Accountability Work Environment This position will operate in a hybrid environment and requires regular collaboration with project teams, stakeholders, leadership, and vendors. The role may require participation in meetings across multiple workstreams and occasional schedule flexibility to support project needs. Success Measures Success in this role will be demonstrated by the individual's ability to: Keep project documentation accurate, organized, and current. Complete assigned coordination activities on time. Maintain reliable action item, risk, issue, and dependency tracking. Provide clear and timely project updates. Support effective meetings and follow-through. Build positive working relationships with project teams and stakeholders. Identify and communicate potential concerns before they affect scope, schedule, or delivery. Progressively develop project management knowledge and independence. Position Level Entry Level Suggested Alternative Titles Project Coordinator Project Management Coordinator Associate Project Manager Project Analyst I Program Coordinator Project Support Specialist
11/14/2026
Full time
Job Description Position Summary The Project Manager Coordinator will support the PMO, consisting of two Sr. PM's and PMO Director, in planning, coordinating, tracking, and reporting project activities. This entry-level role helps maintain project documentation, action items, risks, issues, and communications to support successful project delivery. The Project Manager Coordinator works collaboratively with cross-functional teams, stakeholders, vendors, and leadership. The role is intended to build foundational project management experience while helping protect project scope, schedule, quality, and stakeholder alignment. Key Responsibilities Project Coordination Support project managers with day-to-day project coordination. Maintain project timelines, milestones, and deliverable trackers. Coordinate project meetings, including scheduling, agendas, attendance, and follow-up. Prepare meeting notes and document decisions, action items, owners, and due dates. Monitor action items and follow up with responsible team members. Assist with tracking project dependencies and handoffs between teams. Support Agile ceremonies, including stand-ups, backlog reviews, sprint planning, reviews, and retrospectives, when applicable. Project Documentation and Reporting Maintain project plans, status reports, RAID logs, decision logs, stakeholder lists, and other project artifacts. Collect project updates from workstream leads and team members. Escalate overdue items, emerging risks, and schedule concerns to the project manager. Support the development of presentations, dashboards, and executive reporting materials. Ensure project documents are organized, current, and accessible. Stakeholder and Team Support Help coordinate cross-functional meetings and workstream activities. Assist with stakeholder follow-up and response tracking. Help identify communication gaps, resource constraints, and unresolved decisions. Risk, Issue, and Change Support Assist with identifying and documenting risks, assumptions, issues, and dependencies. Maintain the RAID log and support regular reviews with the project team. Track mitigation plans and follow up on assigned actions. Document requested changes to scope, schedule, requirements, or deliverables. Bring potential impacts to the project manager's attention. Support change control and governance activities as directed. Administrative and Operational Support Manage program calendar, distribution lists, shared folders, and SharePoint site. Track project-related training, onboarding, access, and participation requirements. Assist with procurement, invoicing, timesheet, and vendor coordination activities when applicable. Support project closeout activities, including lessons learned, and phase transition materials. Perform other project coordination duties as assigned. Required Qualifications Very strong organizational skills and attention to detail. Some experience with administrative coordination, project support, operations, business analysis, or team coordination. Ability to manage multiple assignments and competing deadlines. Strong written and verbal communication skills. Ability to work effectively with individuals at different organizational levels. Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, Teams and SharePoint. Ability to maintain confidential and sensitive information appropriately. Preferred Qualifications Internship, coursework, or experience in project management and/or business operations. Familiarity with project management concepts, including scope, schedule, milestones, dependencies, risks, issues, and change management. Familiarity with Agile, Scrum, or other delivery methodologies. Experience using project management or collaboration tools such as Planview, AirTable, Microsoft Planner, Jira, Azure DevOps, SharePoint, or similar platforms. CAPM, Scrum certification, or other project management training. Core Competencies Organization and follow-through Communication and active listening Attention to detail Collaboration and teamwork Time management Problem-solving Adaptability Professional judgment Customer and stakeholder service Accountability Work Environment This position will operate in a hybrid environment and requires regular collaboration with project teams, stakeholders, leadership, and vendors. The role may require participation in meetings across multiple workstreams and occasional schedule flexibility to support project needs. Success Measures Success in this role will be demonstrated by the individual's ability to: Keep project documentation accurate, organized, and current. Complete assigned coordination activities on time. Maintain reliable action item, risk, issue, and dependency tracking. Provide clear and timely project updates. Support effective meetings and follow-through. Build positive working relationships with project teams and stakeholders. Identify and communicate potential concerns before they affect scope, schedule, or delivery. Progressively develop project management knowledge and independence. Position Level Entry Level Suggested Alternative Titles Project Coordinator Project Management Coordinator Associate Project Manager Project Analyst I Program Coordinator Project Support Specialist
Job Description Role Overview The Support Center Analyst owns first-line support for attorneys, professionals, and corporate users, resolving hardware, software, application, account, and connectivity issues through phone, email, and remote support channels. This role combines technical troubleshooting, service management, user administration, documentation, and cross-functional collaboration while delivering responsive, high-quality support in a fast-paced environment. Key Responsibilities Provide Tier 1 help desk and service desk support through phone, email, chat, and remote support tools. Troubleshoot and resolve Windows 11 Enterprise, Microsoft 365, desktop hardware, software applications, printing, and connectivity issues. Log, categorize, prioritize, document, and manage incidents and service requests in ServiceNow or a similar IT service management platform, targeting resolution within 15 minutes when possible. Support user onboarding, offboarding, account transfers, access changes, and employee lifecycle activities. Administer user accounts, groups, permissions, and password-related requests using Active Directory, Azure Active Directory, Microsoft Entra ID, and Active Directory Users and Computers (ADUC). Assist with Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM), multi-factor authentication (MFA), and mobile device administration. Troubleshoot remote access and connectivity issues involving virtual private networks (VPN), Remote Desktop Protocol (RDP), Azure Virtual Desktop (AVD), wireless networks, and mobile devices. Manage Microsoft Exchange distribution lists and provide assistance with email administration. Support email security and spam management using Mimecast. Monitor cybersecurity alerts through enterprise security monitoring and event management tools. Maintain accurate ticket notes, technical procedures, troubleshooting guides, and knowledge base articles. Collaborate with Tier 2 and Tier 3 support teams, system administrators, cybersecurity teams, and other IT groups to resolve escalated issues. Participate in infrastructure testing, quality assurance, technology projects, service improvements, and support process optimization. Assist with technical reporting, system notifications, planned maintenance communications, and service updates. Participate in a rotating after-hours and weekend on-call schedule. Core Qualifications & Requirements High school diploma or GED required. Experience providing Tier 1 help desk, service desk, desktop support, or end-user technical support in a professional or enterprise environment. Strong working knowledge of Windows 11 Enterprise and Microsoft 365 applications. Experience using ServiceNow or a comparable IT ticketing, incident management, or service management system. Familiarity with Active Directory, Microsoft Entra ID, Azure AD, MFA, Intune, and user account administration. Knowledge of remote access and connectivity technologies, including VPN, RDP, AVD, wireless networking, and mobile devices. Strong troubleshooting, analytical, and problem-solving skills with the ability to independently resolve common technical issues. Excellent customer service and communication skills, including the ability to explain technical concepts to non-technical users. Strong organizational skills with the ability to manage multiple incidents and service requests in a high-volume, fast-paced environment. Ability to collaborate effectively with IT teams and escalate complex issues appropriately. Flexibility to participate in rotating after-hours and weekend on-call coverage. Nice-to-Have Qualifications Associate's degree in Computer Information Systems, Computer Science, or a related discipline. Relevant IT certifications. Experience supporting attorneys, executives, or professional users in a law firm or professional services environment. Experience with PowerShell scripting, automation, or basic systems administration. Familiarity with legal applications and document management systems. Experience with Microsoft Exchange administration and distribution lists. Knowledge of Mimecast, LogRhythm, or similar email security, cybersecurity monitoring, and event management platforms. Exposure to MECM, Microsoft Intune, and enterprise endpoint management. Experience supporting users across multiple offices, geographic regions, or time zones. Core Technical Skills Operating Systems: Windows 11 Enterprise, desktop troubleshooting Productivity & Collaboration: Microsoft 365, Microsoft Exchange, email administration Identity & Access: Active Directory, ADUC, Azure AD, Microsoft Entra ID, user accounts, permissions, MFA Endpoint & Device Management: Microsoft Intune, MECM, mobile device administration Remote Connectivity: VPN, RDP, Azure Virtual Desktop (AVD), wireless networking IT Service Management: ServiceNow, ITSM, incident management, service requests, ticket documentation Security & Monitoring: Mimecast, LogRhythm, email security, spam management, cybersecurity alerts Scripting & Administration: PowerShell, basic systems administration, knowledge base documentation Career Impact Build broad enterprise IT expertise while supporting a sophisticated professional services environment and gaining hands-on exposure to Microsoft technologies, cybersecurity, endpoint management, and advanced technical support teams.
11/14/2026
Full time
Job Description Role Overview The Support Center Analyst owns first-line support for attorneys, professionals, and corporate users, resolving hardware, software, application, account, and connectivity issues through phone, email, and remote support channels. This role combines technical troubleshooting, service management, user administration, documentation, and cross-functional collaboration while delivering responsive, high-quality support in a fast-paced environment. Key Responsibilities Provide Tier 1 help desk and service desk support through phone, email, chat, and remote support tools. Troubleshoot and resolve Windows 11 Enterprise, Microsoft 365, desktop hardware, software applications, printing, and connectivity issues. Log, categorize, prioritize, document, and manage incidents and service requests in ServiceNow or a similar IT service management platform, targeting resolution within 15 minutes when possible. Support user onboarding, offboarding, account transfers, access changes, and employee lifecycle activities. Administer user accounts, groups, permissions, and password-related requests using Active Directory, Azure Active Directory, Microsoft Entra ID, and Active Directory Users and Computers (ADUC). Assist with Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM), multi-factor authentication (MFA), and mobile device administration. Troubleshoot remote access and connectivity issues involving virtual private networks (VPN), Remote Desktop Protocol (RDP), Azure Virtual Desktop (AVD), wireless networks, and mobile devices. Manage Microsoft Exchange distribution lists and provide assistance with email administration. Support email security and spam management using Mimecast. Monitor cybersecurity alerts through enterprise security monitoring and event management tools. Maintain accurate ticket notes, technical procedures, troubleshooting guides, and knowledge base articles. Collaborate with Tier 2 and Tier 3 support teams, system administrators, cybersecurity teams, and other IT groups to resolve escalated issues. Participate in infrastructure testing, quality assurance, technology projects, service improvements, and support process optimization. Assist with technical reporting, system notifications, planned maintenance communications, and service updates. Participate in a rotating after-hours and weekend on-call schedule. Core Qualifications & Requirements High school diploma or GED required. Experience providing Tier 1 help desk, service desk, desktop support, or end-user technical support in a professional or enterprise environment. Strong working knowledge of Windows 11 Enterprise and Microsoft 365 applications. Experience using ServiceNow or a comparable IT ticketing, incident management, or service management system. Familiarity with Active Directory, Microsoft Entra ID, Azure AD, MFA, Intune, and user account administration. Knowledge of remote access and connectivity technologies, including VPN, RDP, AVD, wireless networking, and mobile devices. Strong troubleshooting, analytical, and problem-solving skills with the ability to independently resolve common technical issues. Excellent customer service and communication skills, including the ability to explain technical concepts to non-technical users. Strong organizational skills with the ability to manage multiple incidents and service requests in a high-volume, fast-paced environment. Ability to collaborate effectively with IT teams and escalate complex issues appropriately. Flexibility to participate in rotating after-hours and weekend on-call coverage. Nice-to-Have Qualifications Associate's degree in Computer Information Systems, Computer Science, or a related discipline. Relevant IT certifications. Experience supporting attorneys, executives, or professional users in a law firm or professional services environment. Experience with PowerShell scripting, automation, or basic systems administration. Familiarity with legal applications and document management systems. Experience with Microsoft Exchange administration and distribution lists. Knowledge of Mimecast, LogRhythm, or similar email security, cybersecurity monitoring, and event management platforms. Exposure to MECM, Microsoft Intune, and enterprise endpoint management. Experience supporting users across multiple offices, geographic regions, or time zones. Core Technical Skills Operating Systems: Windows 11 Enterprise, desktop troubleshooting Productivity & Collaboration: Microsoft 365, Microsoft Exchange, email administration Identity & Access: Active Directory, ADUC, Azure AD, Microsoft Entra ID, user accounts, permissions, MFA Endpoint & Device Management: Microsoft Intune, MECM, mobile device administration Remote Connectivity: VPN, RDP, Azure Virtual Desktop (AVD), wireless networking IT Service Management: ServiceNow, ITSM, incident management, service requests, ticket documentation Security & Monitoring: Mimecast, LogRhythm, email security, spam management, cybersecurity alerts Scripting & Administration: PowerShell, basic systems administration, knowledge base documentation Career Impact Build broad enterprise IT expertise while supporting a sophisticated professional services environment and gaining hands-on exposure to Microsoft technologies, cybersecurity, endpoint management, and advanced technical support teams.
Job Description Senior Business Analyst - Credit Risk Strategy Location: Tempe, AZ (Preferred) Atlanta, GA Dallas, TX Hybrid 4 days/week in office Salary: $100-115k Base + Annual Bonus The Opportunity We're partnering with an established, growing organization seeking a Senior Business Analyst to join its Analytics team, with a focus on credit risk, business strategy, and data-driven decision-making. This is an opportunity for someone who enjoys going beyond traditional reporting and analysis to solve complex business challenges, shape strategy, and influence decisions at a senior level. The ideal candidate will bring a combination of strong analytical skills, commercial awareness, and independent problem-solving ability. You'll have the autonomy to identify opportunities, develop actionable recommendations, and see your ideas through to implementation. What You'll Be Doing Analyze business performance, credit risk, and customer data to uncover trends, opportunities, and areas for improvement. Develop and evaluate strategies that balance business growth, profitability, and risk. Investigate complex, often undefined business challenges and use data to develop practical solutions. Assess existing policies, processes, and decision-making frameworks to identify opportunities for optimization. Partner with cross-functional teams to develop and implement strategic initiatives. Present analytical findings and recommendations to senior stakeholders, translating complex data into clear business insights. Monitor the impact of implemented strategies and identify opportunities for further improvement. What We're Looking For 5+ years of experience in business analytics, credit risk, risk strategy, or a related analytical role. Experience within financial services, lending, consumer finance, or another data-driven commercial environment preferred. Strong SQL skills, with the ability to independently extract, manipulate, and analyze complex datasets. Advanced Excel proficiency and working knowledge of Python for data analysis. Experience applying analytical techniques to evaluate business performance, risk, or strategic opportunities. Demonstrated ability to approach ambiguous problems, develop hypotheses, and deliver actionable recommendations. Strong communication and stakeholder management skills, with experience influencing business decisions. A proactive, commercially minded approach and the ability to take ownership of projects from analysis through implementation. Why Consider This Opportunity? Strategic Impact: Play a direct role in shaping business decisions and driving measurable outcomes. Autonomy & Ownership: Take ownership of analytical initiatives from identifying opportunities through implementation. Leadership Exposure: Work closely with senior decision-makers and influence business strategy. Cross-Functional Experience: Collaborate with teams across Risk, Product, Operations, and other business functions. Career Development: Gain exposure to a broad range of strategic initiatives beyond your initial area of focus. If you're an analytically strong problem-solver who enjoys turning complex data into meaningful business decisions, we'd love to hear from you. Please note this role can only hire Green Card Holders or US Citizens
11/14/2026
Full time
Job Description Senior Business Analyst - Credit Risk Strategy Location: Tempe, AZ (Preferred) Atlanta, GA Dallas, TX Hybrid 4 days/week in office Salary: $100-115k Base + Annual Bonus The Opportunity We're partnering with an established, growing organization seeking a Senior Business Analyst to join its Analytics team, with a focus on credit risk, business strategy, and data-driven decision-making. This is an opportunity for someone who enjoys going beyond traditional reporting and analysis to solve complex business challenges, shape strategy, and influence decisions at a senior level. The ideal candidate will bring a combination of strong analytical skills, commercial awareness, and independent problem-solving ability. You'll have the autonomy to identify opportunities, develop actionable recommendations, and see your ideas through to implementation. What You'll Be Doing Analyze business performance, credit risk, and customer data to uncover trends, opportunities, and areas for improvement. Develop and evaluate strategies that balance business growth, profitability, and risk. Investigate complex, often undefined business challenges and use data to develop practical solutions. Assess existing policies, processes, and decision-making frameworks to identify opportunities for optimization. Partner with cross-functional teams to develop and implement strategic initiatives. Present analytical findings and recommendations to senior stakeholders, translating complex data into clear business insights. Monitor the impact of implemented strategies and identify opportunities for further improvement. What We're Looking For 5+ years of experience in business analytics, credit risk, risk strategy, or a related analytical role. Experience within financial services, lending, consumer finance, or another data-driven commercial environment preferred. Strong SQL skills, with the ability to independently extract, manipulate, and analyze complex datasets. Advanced Excel proficiency and working knowledge of Python for data analysis. Experience applying analytical techniques to evaluate business performance, risk, or strategic opportunities. Demonstrated ability to approach ambiguous problems, develop hypotheses, and deliver actionable recommendations. Strong communication and stakeholder management skills, with experience influencing business decisions. A proactive, commercially minded approach and the ability to take ownership of projects from analysis through implementation. Why Consider This Opportunity? Strategic Impact: Play a direct role in shaping business decisions and driving measurable outcomes. Autonomy & Ownership: Take ownership of analytical initiatives from identifying opportunities through implementation. Leadership Exposure: Work closely with senior decision-makers and influence business strategy. Cross-Functional Experience: Collaborate with teams across Risk, Product, Operations, and other business functions. Career Development: Gain exposure to a broad range of strategic initiatives beyond your initial area of focus. If you're an analytically strong problem-solver who enjoys turning complex data into meaningful business decisions, we'd love to hear from you. Please note this role can only hire Green Card Holders or US Citizens
Job Description Job Description Third-Party Risk Management Analyst Work Arrangement: Hybrid after successful completion of approximately 90 days of on-site training in Gettysburg, PA. Candidates must reside within or near ACNB Bank's service footprint in South Central Pennsylvania or Northern Maryland. Strengthen vendor partnerships. Improve mortgage quality. Make risk insights actionable. Are you skilled at evaluating risk, managing vendor relationships, and turning complex information into sound business decisions? Do you bring hands-on banking and mortgage experience and enjoy collaborating across departments to improve processes and outcomes? As ACNB Bank 's Third-Party Risk Management Analyst, you'll play a critical role in protecting the Bank by facilitating third-party vendor risk management activities while supporting mortgage quality control initiatives. Approximately 80% of your work will focus on vendor management and third-party risk oversight, with the remaining 20% dedicated to mortgage quality control activities. While mortgage QC processes can be taught, successful candidates must bring practical banking and mortgage lending experience that allows them to understand loan documentation, regulatory requirements, and operational risk. This is an opportunity to make a measurable impact by helping ACNB Bank make informed vendor decisions, maintain regulatory compliance, improve operational performance, and reduce risk. What You'll Accomplish / Responsibilities Lead third-party risk management efforts. Serve as the primary resource for vendor due diligence and ongoing monitoring activities. Evaluate operational, financial, cybersecurity, AI, regulatory, and reputational risks associated with current and prospective vendors, helping business leaders make informed decisions that protect the Bank. Build strong vendor oversight practices. Maintain accurate risk assessments, monitoring schedules, contract documentation, and review records. Collaborate with Legal, Compliance, Information Security, and business line leaders to ensure vendor relationships meet regulatory and business requirements. Support mortgage quality control and investor compliance. Partner with mortgage operations and the Bank's QC vendors to administer the mortgage quality control program. Monitor defect tracking, corrective action plans, and reporting activities that support compliance with Fannie Mae, Freddie Mac, FHA, VA, and USDA requirements. Turn findings into actionable improvements. Identify trends, root causes, and emerging risks within vendor reviews and mortgage quality-control results. Communicate findings clearly to management and recommend practical solutions that strengthen controls, improve processes, and reduce operational risk. Maintain a forward - looking risk perspective. Stay informed about evolving regulatory guidance, mortgage industry requirements, and third-party risk management best practices. Help ensure the Bank's risk management processes remain effective, compliant, and aligned with industry expectations. What You Bring to the Table Bachelor's degree in Business, Finance, Risk Management, Accounting, or a related field, or an equivalent combination of education and experience. Banking and mortgage lending experience , with a strong understanding of loan origination, processing, closing, servicing, or related mortgage operations. Experience such as holding an NMLS license, taking loan applications, delivering disclosures, or closing mortgage/home equity loans is highly valued. Experience evaluating risk, conducting due diligence, or supporting compliance, vendor management, audit, or operational-review activities within a financial institution. Knowledge of third-party risk management principles and the ability to assess vendor performance, financial condition, operational controls, cybersecurity practices, and regulatory compliance. Strong analytical and critical-thinking skills , with the ability to review complex information, identify risks or trends, and provide practical recommendations that support sound business decisions. Ability to communicate effectively and build partnerships across departments , working with stakeholders in Compliance, Legal, Information Security, Mortgage Operations, and other business units to achieve common objectives, along with strong organizational skills and proficiency in Microsoft 365 applications, including Excel, Word, Outlook, and Teams. Why You'll Love this Role Make a visible impact across the bank. Your work will directly influence vendor relationships, strengthen risk management practices, and support sound business decisions that protect the organization and its customers. Leverage your mortgage expertise while expanding your risk management career. Bring the banking and mortgage knowledge you've already developed and apply it in a broader role that offers exposure to vendor management, compliance, operational risk, and regulatory oversight. Enjoy variety, collaboration, and professional growth. No two days are the same. You'll partner with leaders across Mortgage Operations, Compliance, Legal, Information Security, and other business units while developing valuable skills in a high-demand area of banking. Work for a top performing bank as recognized by the Central Penn Business Journal, Forbes, and S&P Global Market. Comprehensive Compensation & Benefits Package: This is a salaried (exempt) position and pays a market-competitive rate. ACNB also provides health, dental, and vision coverage, 401(k) with employer match, generous paid time off and 12 paid holidays, career growth and training opportunities - all within a supportive, team environment. If you're ready to leverage your banking expertise while building a career in risk management, we'd love to hear from you! Our Careers page will help you find the job you've been looking for: -employment Onsite desk Location(s) at: 100 V-Twin Drive, Gettysburg, PA 17325, and/or 226 Pauline Drive, York, PA 17402 ACNB Bank is an Equal Opportunity Employer.
11/14/2026
Full time
Job Description Job Description Third-Party Risk Management Analyst Work Arrangement: Hybrid after successful completion of approximately 90 days of on-site training in Gettysburg, PA. Candidates must reside within or near ACNB Bank's service footprint in South Central Pennsylvania or Northern Maryland. Strengthen vendor partnerships. Improve mortgage quality. Make risk insights actionable. Are you skilled at evaluating risk, managing vendor relationships, and turning complex information into sound business decisions? Do you bring hands-on banking and mortgage experience and enjoy collaborating across departments to improve processes and outcomes? As ACNB Bank 's Third-Party Risk Management Analyst, you'll play a critical role in protecting the Bank by facilitating third-party vendor risk management activities while supporting mortgage quality control initiatives. Approximately 80% of your work will focus on vendor management and third-party risk oversight, with the remaining 20% dedicated to mortgage quality control activities. While mortgage QC processes can be taught, successful candidates must bring practical banking and mortgage lending experience that allows them to understand loan documentation, regulatory requirements, and operational risk. This is an opportunity to make a measurable impact by helping ACNB Bank make informed vendor decisions, maintain regulatory compliance, improve operational performance, and reduce risk. What You'll Accomplish / Responsibilities Lead third-party risk management efforts. Serve as the primary resource for vendor due diligence and ongoing monitoring activities. Evaluate operational, financial, cybersecurity, AI, regulatory, and reputational risks associated with current and prospective vendors, helping business leaders make informed decisions that protect the Bank. Build strong vendor oversight practices. Maintain accurate risk assessments, monitoring schedules, contract documentation, and review records. Collaborate with Legal, Compliance, Information Security, and business line leaders to ensure vendor relationships meet regulatory and business requirements. Support mortgage quality control and investor compliance. Partner with mortgage operations and the Bank's QC vendors to administer the mortgage quality control program. Monitor defect tracking, corrective action plans, and reporting activities that support compliance with Fannie Mae, Freddie Mac, FHA, VA, and USDA requirements. Turn findings into actionable improvements. Identify trends, root causes, and emerging risks within vendor reviews and mortgage quality-control results. Communicate findings clearly to management and recommend practical solutions that strengthen controls, improve processes, and reduce operational risk. Maintain a forward - looking risk perspective. Stay informed about evolving regulatory guidance, mortgage industry requirements, and third-party risk management best practices. Help ensure the Bank's risk management processes remain effective, compliant, and aligned with industry expectations. What You Bring to the Table Bachelor's degree in Business, Finance, Risk Management, Accounting, or a related field, or an equivalent combination of education and experience. Banking and mortgage lending experience , with a strong understanding of loan origination, processing, closing, servicing, or related mortgage operations. Experience such as holding an NMLS license, taking loan applications, delivering disclosures, or closing mortgage/home equity loans is highly valued. Experience evaluating risk, conducting due diligence, or supporting compliance, vendor management, audit, or operational-review activities within a financial institution. Knowledge of third-party risk management principles and the ability to assess vendor performance, financial condition, operational controls, cybersecurity practices, and regulatory compliance. Strong analytical and critical-thinking skills , with the ability to review complex information, identify risks or trends, and provide practical recommendations that support sound business decisions. Ability to communicate effectively and build partnerships across departments , working with stakeholders in Compliance, Legal, Information Security, Mortgage Operations, and other business units to achieve common objectives, along with strong organizational skills and proficiency in Microsoft 365 applications, including Excel, Word, Outlook, and Teams. Why You'll Love this Role Make a visible impact across the bank. Your work will directly influence vendor relationships, strengthen risk management practices, and support sound business decisions that protect the organization and its customers. Leverage your mortgage expertise while expanding your risk management career. Bring the banking and mortgage knowledge you've already developed and apply it in a broader role that offers exposure to vendor management, compliance, operational risk, and regulatory oversight. Enjoy variety, collaboration, and professional growth. No two days are the same. You'll partner with leaders across Mortgage Operations, Compliance, Legal, Information Security, and other business units while developing valuable skills in a high-demand area of banking. Work for a top performing bank as recognized by the Central Penn Business Journal, Forbes, and S&P Global Market. Comprehensive Compensation & Benefits Package: This is a salaried (exempt) position and pays a market-competitive rate. ACNB also provides health, dental, and vision coverage, 401(k) with employer match, generous paid time off and 12 paid holidays, career growth and training opportunities - all within a supportive, team environment. If you're ready to leverage your banking expertise while building a career in risk management, we'd love to hear from you! Our Careers page will help you find the job you've been looking for: -employment Onsite desk Location(s) at: 100 V-Twin Drive, Gettysburg, PA 17325, and/or 226 Pauline Drive, York, PA 17402 ACNB Bank is an Equal Opportunity Employer.
Silicon Valley Recruiting LLC
Branford, Connecticut
Job Description Job Description Business Intelligence (BI) Systems Analyst Industry: Manufacturing Department: Finance / Information Technology Employment Type: Full-Time, Onsite Location: Branford, CT. Salary Range: $80,000-$90,000/year Work schedule: Monday-Thursday: Arrive in office between 6-9am. Mandatory 9 hour work day. Fridays: 6-1, or 9-4. Every other Friday off. Position Overview Our client, an established manufacturing company, is seeking a Business Intelligence (BI) Systems Analyst to support business intelligence, data analytics, ERP administration, and reporting automation across the organization. This position plays a key role in transforming complex business and operational data into meaningful, actionable insights that support strategic decision-making and operational efficiency. The ideal candidate will have a strong background in SQL, Oracle databases, Power BI, and ERP systems , along with experience working in a manufacturing environment. This individual will collaborate with Finance, IT, Operations, and other departments to improve data accessibility, automate reporting, optimize business processes, and support ongoing systems initiatives. Key Responsibilities Business Intelligence & Data Analytics Develop, maintain, and automate dashboards, reports, and data visualizations using Power BI and other business intelligence tools. Translate business requirements into meaningful KPIs, operational metrics, and actionable reporting solutions. Utilize SQL and Oracle databases to extract, analyze, validate, and organize business data. Partner with cross-functional teams to identify opportunities for process improvements through data analysis. Support real-time reporting and maintain digital dashboards and associated workstations. Present findings, reports, and recommendations to departmental leadership. ERP Systems & Data Management Support ERP system administration, configuration, customization, and ongoing optimization. Serve as an ERP super-user, assisting departments with system functionality, troubleshooting, and process improvements. Plan and execute data cleansing, validation, and migration projects. Support third-party software integrations and system enhancements. Maintain accurate systems documentation, reporting procedures, and data management processes. Identify and recommend technology solutions that improve business efficiency and data accessibility. Technical Support & Cross-Functional Collaboration Collaborate with Finance, IT, Operations, and other business functions to support reporting and systems initiatives. Provide technical expertise and analytical support for departmental projects. Train employees on ERP functionality, reporting tools, and accessing business information. Coordinate with external IT managed services providers to assist with general IT maintenance, troubleshooting, and end-user support. Work closely with international colleagues, including teams based in the United Kingdom. Ensure systems and processes comply with applicable regulatory requirements and cybersecurity standards. Manage multiple projects while meeting established deadlines. Qualifications & Experience Required Bachelor's degree in Management Information Systems (MIS), Computer Science, Business Administration, Information Technology, or a related field. Minimum of 3 years of experience in a Business Intelligence Analyst, Systems Analyst, ERP Analyst, or similar position. Minimum of 3 years of experience working within a manufacturing environment. Strong proficiency in SQL, including querying and analyzing data. Experience working with Oracle databases. Hands-on experience developing dashboards and reports using Microsoft Power BI. Experience supporting ERP systems, including administration, configuration, reporting, or troubleshooting. Strong analytical, critical-thinking, and problem-solving abilities. Excellent organizational and time-management skills with the ability to manage multiple priorities independently. Strong written and verbal communication skills with the ability to explain technical information to nontechnical stakeholders. Ability to collaborate effectively with cross-functional teams. Preferred Experience with IFS ERP software. Experience with data migration, data cleansing, and system integrations. Familiarity with manufacturing operations, production reporting, inventory management, or supply chain analytics. Experience developing automated reporting solutions and real-time operational dashboards. Experience supporting international business operations. Additional Information Work Environment: Professional office environment. Travel: Occasional travel may be required. Collaboration: Regular interaction with internal departments, international colleagues, and external IT service providers. Why Consider This Opportunity? This position offers the opportunity to combine business intelligence, ERP systems, and data analytics within a manufacturing organization. The successful candidate will have a direct impact on reporting automation, data-driven decision-making, operational improvements, and systems optimization.
11/14/2026
Full time
Job Description Job Description Business Intelligence (BI) Systems Analyst Industry: Manufacturing Department: Finance / Information Technology Employment Type: Full-Time, Onsite Location: Branford, CT. Salary Range: $80,000-$90,000/year Work schedule: Monday-Thursday: Arrive in office between 6-9am. Mandatory 9 hour work day. Fridays: 6-1, or 9-4. Every other Friday off. Position Overview Our client, an established manufacturing company, is seeking a Business Intelligence (BI) Systems Analyst to support business intelligence, data analytics, ERP administration, and reporting automation across the organization. This position plays a key role in transforming complex business and operational data into meaningful, actionable insights that support strategic decision-making and operational efficiency. The ideal candidate will have a strong background in SQL, Oracle databases, Power BI, and ERP systems , along with experience working in a manufacturing environment. This individual will collaborate with Finance, IT, Operations, and other departments to improve data accessibility, automate reporting, optimize business processes, and support ongoing systems initiatives. Key Responsibilities Business Intelligence & Data Analytics Develop, maintain, and automate dashboards, reports, and data visualizations using Power BI and other business intelligence tools. Translate business requirements into meaningful KPIs, operational metrics, and actionable reporting solutions. Utilize SQL and Oracle databases to extract, analyze, validate, and organize business data. Partner with cross-functional teams to identify opportunities for process improvements through data analysis. Support real-time reporting and maintain digital dashboards and associated workstations. Present findings, reports, and recommendations to departmental leadership. ERP Systems & Data Management Support ERP system administration, configuration, customization, and ongoing optimization. Serve as an ERP super-user, assisting departments with system functionality, troubleshooting, and process improvements. Plan and execute data cleansing, validation, and migration projects. Support third-party software integrations and system enhancements. Maintain accurate systems documentation, reporting procedures, and data management processes. Identify and recommend technology solutions that improve business efficiency and data accessibility. Technical Support & Cross-Functional Collaboration Collaborate with Finance, IT, Operations, and other business functions to support reporting and systems initiatives. Provide technical expertise and analytical support for departmental projects. Train employees on ERP functionality, reporting tools, and accessing business information. Coordinate with external IT managed services providers to assist with general IT maintenance, troubleshooting, and end-user support. Work closely with international colleagues, including teams based in the United Kingdom. Ensure systems and processes comply with applicable regulatory requirements and cybersecurity standards. Manage multiple projects while meeting established deadlines. Qualifications & Experience Required Bachelor's degree in Management Information Systems (MIS), Computer Science, Business Administration, Information Technology, or a related field. Minimum of 3 years of experience in a Business Intelligence Analyst, Systems Analyst, ERP Analyst, or similar position. Minimum of 3 years of experience working within a manufacturing environment. Strong proficiency in SQL, including querying and analyzing data. Experience working with Oracle databases. Hands-on experience developing dashboards and reports using Microsoft Power BI. Experience supporting ERP systems, including administration, configuration, reporting, or troubleshooting. Strong analytical, critical-thinking, and problem-solving abilities. Excellent organizational and time-management skills with the ability to manage multiple priorities independently. Strong written and verbal communication skills with the ability to explain technical information to nontechnical stakeholders. Ability to collaborate effectively with cross-functional teams. Preferred Experience with IFS ERP software. Experience with data migration, data cleansing, and system integrations. Familiarity with manufacturing operations, production reporting, inventory management, or supply chain analytics. Experience developing automated reporting solutions and real-time operational dashboards. Experience supporting international business operations. Additional Information Work Environment: Professional office environment. Travel: Occasional travel may be required. Collaboration: Regular interaction with internal departments, international colleagues, and external IT service providers. Why Consider This Opportunity? This position offers the opportunity to combine business intelligence, ERP systems, and data analytics within a manufacturing organization. The successful candidate will have a direct impact on reporting automation, data-driven decision-making, operational improvements, and systems optimization.
Job Description Job Description MANAGER, DATA BUSINESS INTELLIGENCE Job Code:MGRDBI Reports To: Director, Data Services & Business Intelligence Base Location: AZ or CO Work Status: Virtual Office Minimum Starting Monthly Range: $7,599 Hiring Range (Monthly Pay): $7,599 - $8,750 Full-time / Part-time: Full-time Exempt / Non-Exempt: Exempt Risk Designation: Extremely High Summary: The Manager, Data Business Intelligence is responsible for all Contexture business intelligence development, implementation, and maintenance. The Manager will provide architectural direction and administrative support for the daily operational activities of the Business Intelligence team, including Senior Data Visualization Analysts and Data Visualization Analyst. This position will have design responsibility for projects related to Contexture's reporting visualization platform, and will assist with planning, coordination, management, and implementation of business intelligence, including visualization and analytics, activities for both internal and external customers. This position is responsible for ensuring that direct reports have the appropriate knowledge and understanding of the underlying technologies and standards to provide effective and efficient development, implementation, and support for all assigned business intelligence, including data visualization and analytics activities. This individual will serve as a technical expert for internal and external stakeholders as it relates to business intelligence solutions offered by Contexture. This position is based in Phoenix Arizona; Denver Colorado; or Grand Junction, Colorado and requires local residency in one of these base locations. Our strategic flexibility allows for local work from home opportunities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities include the following: Coordinates with the other Contexture departments to ensure that all HIE/HIT reporting products are delivered on time, error-free and that they meet organizational and customer service expectations. Oversee delivery of rapid, actionable insights to accelerate decision-making across business units. Supports and implements strategic business plans and processes to support the successful management of Contextures BI programs. Provides daily supervision and management of assigned staff, maintain allocated staffing levels including leading recruitment efforts and creating on-boarding plans for new or transferred employees. Provides mentoring, coaching, and educational activities to support employee development that aligns with organizational goals and objectives. Reviews and helps implement policies and procedures which foster and sustain best practices for the department's data, visualization, and business intelligence use case development methodologies, including project initiation, planning, execution, control and closing. Prioritizes team goals and tactics ensuring that the activities of the group are in line with organizational goals and objectives, customer project commitments and expectations. Tracks and monitors key inter- and intra-project variables and distribute key project information to direct reports. Assesses and escalates risks relative to assigned projects and participate in the development and implementation of mitigation plans, with appropriate escalation to leadership, as needed. Controls activities related to the management of assigned implementation projects to bring the projects to a timely close and transition the client appropriately. Ensures that proactive communications with internal and external customers are conducted periodically regarding progress during implementation period and aids as needed. Designs and develops business intelligence standards for use across multiple data projects. Designs and consults on underlying data architecture for use across multiple data business intelligence projects. Assists with the evaluation and testing of emerging technologies used for business intelligence including data visualizations In conjunction with data governance team, utilizes the library of all required standard vocabularies and nomenclatures used in normalizing inbound and outbound data used for business intelligence projects. Monitor and maintain the performance of data visualization tools to ensure reliable and efficient reporting across business units. Assists with the review and implementation of strategic business plans, processes, and other necessary project documents to support the successful management and continuous process improvement of Contexture's data business intelligence programs. Maintains, enhances, and broadens knowledge and skills related to business intelligence and data access tools and applications and industry best practices. Supports and contributes to the organization's culture in a way that allows staff to feel appreciated, included and valued. Performs other related duties as assigned. Skills Prior leadership experience in delivery of business intelligence including but not limited to data visualizations, including experience leading data structure and report development efforts. Ability to explain complex data concepts to stakeholders, including internal and external customers. Demonstrated ability in leading a cross-functional teams to deliver results on complex issues. Ability to positively interact with a diverse set of external and internal customers helping them achieve unique applications of health information technologies. Knowledge of healthcare informatics and applications across the full continuum of care Extensive knowledge and experience in the capabilities to use and transform data into useful information for evaluation of performance, standardization, and quality of system performance. Experience in design, implementation, and maintenance of healthcare data evaluation systems. Advanced experience in the use modern business intelligence tools such as Tableau, PowerBI, SAP Business Objects, and QlickView to enhance business understanding through artistic, simple, and concise data storytelling. Demonstrated experience working with relational and/or hierarchical, big data databases (Mongo/SQL). Working knowledge of HL7, C-CDA, XCA and XDS.b standards and protocols as they relate to data reporting and business intelligence such as a data visualization. Strong working knowledge and application of healthcare clinical codes sets such as LOINC, SNOMED, CPT, ICD, RxNorm, etc. Ability to anticipate problems and take decisive action, giving regard to impact on all stakeholders. Ability to prioritize and manage multiple tasks and allocate assigned resources to ensure projects are efficiently and effectively completed. Ability to develop, test and operationalize business intelligence projects effectively and efficiently. Ability to convey a strong presence and professional image. Ability to work in a fast-paced and rapidly changing environment and consistently meet strict deadlines. Ability to work independently as well as ability to effectively work in a team environment and maintain strong working relationships. Proficiency with the Microsoft Office Suite including Excel, Word, Project, and Visio preferred. Education/Experience Minimum of 5+ years of experience in the design, development, maintenance, and support of health system performance measurement structures to include process, outcome, value-based payment, and patient experience metrics development and uses. Experience in leading and managing cross functional technical and user-based teams desired. Bachelor's Degree required in Information Technology, Computer Science, Business Administration, or related field required; equivalent directly related work experience may be considered in lieu of a degree. Master's Degree in Healthcare Administration or Business Administration, preferred. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The position may require occasional availability for after-hours work, outside of regularly scheduled hours. The position may require ability to periodically drive to and from clients, conferences and / or events; and / or limited travel. This position is expected to be exposed to, process, or handle sensitive information including but not limited to Protected Health Information (PHI), Personally Identifiable Information (PII), financial information, etc. As such, the holder of this position is expected to comply with all applicable laws, regulations, organizational policies, and compliance expectations. Physical Demands The physical demands described here are representative of those necessary to perform the essential functions of the role: . click apply for full job details
11/14/2026
Full time
Job Description Job Description MANAGER, DATA BUSINESS INTELLIGENCE Job Code:MGRDBI Reports To: Director, Data Services & Business Intelligence Base Location: AZ or CO Work Status: Virtual Office Minimum Starting Monthly Range: $7,599 Hiring Range (Monthly Pay): $7,599 - $8,750 Full-time / Part-time: Full-time Exempt / Non-Exempt: Exempt Risk Designation: Extremely High Summary: The Manager, Data Business Intelligence is responsible for all Contexture business intelligence development, implementation, and maintenance. The Manager will provide architectural direction and administrative support for the daily operational activities of the Business Intelligence team, including Senior Data Visualization Analysts and Data Visualization Analyst. This position will have design responsibility for projects related to Contexture's reporting visualization platform, and will assist with planning, coordination, management, and implementation of business intelligence, including visualization and analytics, activities for both internal and external customers. This position is responsible for ensuring that direct reports have the appropriate knowledge and understanding of the underlying technologies and standards to provide effective and efficient development, implementation, and support for all assigned business intelligence, including data visualization and analytics activities. This individual will serve as a technical expert for internal and external stakeholders as it relates to business intelligence solutions offered by Contexture. This position is based in Phoenix Arizona; Denver Colorado; or Grand Junction, Colorado and requires local residency in one of these base locations. Our strategic flexibility allows for local work from home opportunities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities include the following: Coordinates with the other Contexture departments to ensure that all HIE/HIT reporting products are delivered on time, error-free and that they meet organizational and customer service expectations. Oversee delivery of rapid, actionable insights to accelerate decision-making across business units. Supports and implements strategic business plans and processes to support the successful management of Contextures BI programs. Provides daily supervision and management of assigned staff, maintain allocated staffing levels including leading recruitment efforts and creating on-boarding plans for new or transferred employees. Provides mentoring, coaching, and educational activities to support employee development that aligns with organizational goals and objectives. Reviews and helps implement policies and procedures which foster and sustain best practices for the department's data, visualization, and business intelligence use case development methodologies, including project initiation, planning, execution, control and closing. Prioritizes team goals and tactics ensuring that the activities of the group are in line with organizational goals and objectives, customer project commitments and expectations. Tracks and monitors key inter- and intra-project variables and distribute key project information to direct reports. Assesses and escalates risks relative to assigned projects and participate in the development and implementation of mitigation plans, with appropriate escalation to leadership, as needed. Controls activities related to the management of assigned implementation projects to bring the projects to a timely close and transition the client appropriately. Ensures that proactive communications with internal and external customers are conducted periodically regarding progress during implementation period and aids as needed. Designs and develops business intelligence standards for use across multiple data projects. Designs and consults on underlying data architecture for use across multiple data business intelligence projects. Assists with the evaluation and testing of emerging technologies used for business intelligence including data visualizations In conjunction with data governance team, utilizes the library of all required standard vocabularies and nomenclatures used in normalizing inbound and outbound data used for business intelligence projects. Monitor and maintain the performance of data visualization tools to ensure reliable and efficient reporting across business units. Assists with the review and implementation of strategic business plans, processes, and other necessary project documents to support the successful management and continuous process improvement of Contexture's data business intelligence programs. Maintains, enhances, and broadens knowledge and skills related to business intelligence and data access tools and applications and industry best practices. Supports and contributes to the organization's culture in a way that allows staff to feel appreciated, included and valued. Performs other related duties as assigned. Skills Prior leadership experience in delivery of business intelligence including but not limited to data visualizations, including experience leading data structure and report development efforts. Ability to explain complex data concepts to stakeholders, including internal and external customers. Demonstrated ability in leading a cross-functional teams to deliver results on complex issues. Ability to positively interact with a diverse set of external and internal customers helping them achieve unique applications of health information technologies. Knowledge of healthcare informatics and applications across the full continuum of care Extensive knowledge and experience in the capabilities to use and transform data into useful information for evaluation of performance, standardization, and quality of system performance. Experience in design, implementation, and maintenance of healthcare data evaluation systems. Advanced experience in the use modern business intelligence tools such as Tableau, PowerBI, SAP Business Objects, and QlickView to enhance business understanding through artistic, simple, and concise data storytelling. Demonstrated experience working with relational and/or hierarchical, big data databases (Mongo/SQL). Working knowledge of HL7, C-CDA, XCA and XDS.b standards and protocols as they relate to data reporting and business intelligence such as a data visualization. Strong working knowledge and application of healthcare clinical codes sets such as LOINC, SNOMED, CPT, ICD, RxNorm, etc. Ability to anticipate problems and take decisive action, giving regard to impact on all stakeholders. Ability to prioritize and manage multiple tasks and allocate assigned resources to ensure projects are efficiently and effectively completed. Ability to develop, test and operationalize business intelligence projects effectively and efficiently. Ability to convey a strong presence and professional image. Ability to work in a fast-paced and rapidly changing environment and consistently meet strict deadlines. Ability to work independently as well as ability to effectively work in a team environment and maintain strong working relationships. Proficiency with the Microsoft Office Suite including Excel, Word, Project, and Visio preferred. Education/Experience Minimum of 5+ years of experience in the design, development, maintenance, and support of health system performance measurement structures to include process, outcome, value-based payment, and patient experience metrics development and uses. Experience in leading and managing cross functional technical and user-based teams desired. Bachelor's Degree required in Information Technology, Computer Science, Business Administration, or related field required; equivalent directly related work experience may be considered in lieu of a degree. Master's Degree in Healthcare Administration or Business Administration, preferred. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The position may require occasional availability for after-hours work, outside of regularly scheduled hours. The position may require ability to periodically drive to and from clients, conferences and / or events; and / or limited travel. This position is expected to be exposed to, process, or handle sensitive information including but not limited to Protected Health Information (PHI), Personally Identifiable Information (PII), financial information, etc. As such, the holder of this position is expected to comply with all applicable laws, regulations, organizational policies, and compliance expectations. Physical Demands The physical demands described here are representative of those necessary to perform the essential functions of the role: . click apply for full job details
Job Description Job Description Security Operations (SecOps) Engineer Active Secret Clearance Required Location: Hybrid - Must reside near a primary DISA DHMC site Possible Locations: Oklahoma City, OK Montgomery, AL Ogden, UT Mechanicsburg, PA Travel: Yes - Weekly travel to DISA locations (you will work out of your local DISA site when not traveling) Salary Range: $110,000 - $145,000 Position Summary: We are seeking a Security Operations (SecOps) Engineer to support federal cybersecurity initiatives across enterprise and cloud environments. This role combines hands-on security engineering, operational monitoring, and compliance support to ensure systems remain secure, observable, and audit-ready throughout their lifecycle. The ideal candidate will have strong experience with Elastic / ELK Stack technologies , security monitoring, and federal compliance frameworks. This role partners closely with DevOps, SRE, and compliance teams to integrate detection, response, and automation into production systems. Key Responsibilities: Security Operations & Monitoring Monitor, investigate, and respond to security alerts and incidents using Elastic Security (SIEM/XDR) Design, deploy, and maintain the Elastic Stack (Elasticsearch, Logstash, Beats, Kibana) Develop and tune detection rules, dashboards, and alerting workflows Conduct threat hunting and advanced log analysis Vulnerability & Patch Management Perform vulnerability scanning and analysis using tools such as ACAS / Tenable Track and remediate vulnerabilities in accordance with federal timelines Coordinate patching and mitigation efforts with infrastructure and application teams Compliance & Continuous Monitoring Implement and maintain controls aligned with NIST 800-53, FISMA, and FedRAMP Support ATO (Authority to Operate) activities including documentation and evidence collection Produce compliance and CDM reporting using Elastic dashboards and data feeds Secure Engineering & Automation Integrate security monitoring and logging into CI/CD pipelines and Infrastructure-as-Code Automate ingestion, enrichment, and response workflows using Python, Bash, or PowerShell Enforce secure configuration baselines (STIGs, CIS benchmarks) Collaboration & Risk Management Partner with DevOps and SRE teams to embed security observability into system design Advise stakeholders on risk posture, detections, and mitigation strategies Communicate technical findings to both technical and non-technical audiences Requirements Hands-on production experience with the Elastic Stack (ELK) Direct experience using Elastic Security as a SIEM/XDR platform Log pipeline design, parsing, enrichment, and lifecycle management Security event monitoring, alert triage, and incident response Linux and Windows security administration Scripting or automation experience ( Python, Bash, or PowerShell ) Experience in cloud or hybrid environments (AWS, Azure, GCP, or GovCloud) Security & Compliance Knowledge Strong familiarity with: NIST 800-53, 800-61, 800-137 FISMA federal cybersecurity requirements FedRAMP control implementation and monitoring Experience supporting audits, assessments, or ATO packages Active Secret Clearance Preferred Qualifications: Experience deploying Elastic in DoD or federal environments Integration with cloud-native logging tools (CloudTrail, Azure Monitor, GCP Logs) Familiarity with DevSecOps and Site Reliability Engineering (SRE) practices Container and Kubernetes security experience Certifications (Preferred) Elastic Certified Engineer or Analyst Security+ CySA+ CISSP Benefits Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. PGTEK offers a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment. ABOUT PGTEK: PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family. EOE, including disability/veterans
11/14/2026
Full time
Job Description Job Description Security Operations (SecOps) Engineer Active Secret Clearance Required Location: Hybrid - Must reside near a primary DISA DHMC site Possible Locations: Oklahoma City, OK Montgomery, AL Ogden, UT Mechanicsburg, PA Travel: Yes - Weekly travel to DISA locations (you will work out of your local DISA site when not traveling) Salary Range: $110,000 - $145,000 Position Summary: We are seeking a Security Operations (SecOps) Engineer to support federal cybersecurity initiatives across enterprise and cloud environments. This role combines hands-on security engineering, operational monitoring, and compliance support to ensure systems remain secure, observable, and audit-ready throughout their lifecycle. The ideal candidate will have strong experience with Elastic / ELK Stack technologies , security monitoring, and federal compliance frameworks. This role partners closely with DevOps, SRE, and compliance teams to integrate detection, response, and automation into production systems. Key Responsibilities: Security Operations & Monitoring Monitor, investigate, and respond to security alerts and incidents using Elastic Security (SIEM/XDR) Design, deploy, and maintain the Elastic Stack (Elasticsearch, Logstash, Beats, Kibana) Develop and tune detection rules, dashboards, and alerting workflows Conduct threat hunting and advanced log analysis Vulnerability & Patch Management Perform vulnerability scanning and analysis using tools such as ACAS / Tenable Track and remediate vulnerabilities in accordance with federal timelines Coordinate patching and mitigation efforts with infrastructure and application teams Compliance & Continuous Monitoring Implement and maintain controls aligned with NIST 800-53, FISMA, and FedRAMP Support ATO (Authority to Operate) activities including documentation and evidence collection Produce compliance and CDM reporting using Elastic dashboards and data feeds Secure Engineering & Automation Integrate security monitoring and logging into CI/CD pipelines and Infrastructure-as-Code Automate ingestion, enrichment, and response workflows using Python, Bash, or PowerShell Enforce secure configuration baselines (STIGs, CIS benchmarks) Collaboration & Risk Management Partner with DevOps and SRE teams to embed security observability into system design Advise stakeholders on risk posture, detections, and mitigation strategies Communicate technical findings to both technical and non-technical audiences Requirements Hands-on production experience with the Elastic Stack (ELK) Direct experience using Elastic Security as a SIEM/XDR platform Log pipeline design, parsing, enrichment, and lifecycle management Security event monitoring, alert triage, and incident response Linux and Windows security administration Scripting or automation experience ( Python, Bash, or PowerShell ) Experience in cloud or hybrid environments (AWS, Azure, GCP, or GovCloud) Security & Compliance Knowledge Strong familiarity with: NIST 800-53, 800-61, 800-137 FISMA federal cybersecurity requirements FedRAMP control implementation and monitoring Experience supporting audits, assessments, or ATO packages Active Secret Clearance Preferred Qualifications: Experience deploying Elastic in DoD or federal environments Integration with cloud-native logging tools (CloudTrail, Azure Monitor, GCP Logs) Familiarity with DevSecOps and Site Reliability Engineering (SRE) practices Container and Kubernetes security experience Certifications (Preferred) Elastic Certified Engineer or Analyst Security+ CySA+ CISSP Benefits Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. PGTEK offers a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment. ABOUT PGTEK: PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family. EOE, including disability/veterans
This job is with Invesco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Invesco As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? Our people are at the ver y core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: Flexible paid time off Hybrid work schedule 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution Health & wellbeing benefits Parental Leave benefits Employee stock purchase plan Job Description About the Team: The North America Client Transactions & Data team is to streamline access to Client Information. We provide predictable data that enables our partners to respond more nimbly and rapidly to our changing business environment. By centralizing and delivery of our client data as a product, we provide transparent roadmaps while using a standardized, consistent & predictable in engineering practices. About the Role: You will be responsible for supporting advanced analytics initiatives and data integration. Interact with Business Owners, Product Owners, Business Data Analysts, and Application Developers, to design, build and manage large-scale batch and real-time data pipelines utilizing various data analytic frameworks. The position requires a strong technical hands-on-skilled engineer. A successful candidate must demonstrate strong analytical, design, programing, and debugging skills in a large-scale analytics solutions. Responsibilities of the Role: Managing application and data integration platforms using AWS Cloud Components Building robust data pipeline using modern data engineering practice in a Cloud architecture Understand the business and enable the full life cycle of development/ reporting/ integration projects: planning, design, develop, testing and rollout that confirms to Agile Standards Responsible for Data availability /enablement for business reporting and analytics within the SLA Create and manage data, applications and technology architecture documentation and design artifacts Help maintain the code and capability environment required to evolve data-driven, analytical capabilities with the end goal of understanding customer behavior and competitive dynamics Strong experience with writing complex programs, implementing architectures, and enabling automation in these environments Communicate with various business areas, partner on the formulation of technical requirements for data ingestion, verification, scheduling, etc. Requirements of the Role: 5-7 years of experience in data modeling, data warehousing, and big data architectures 5-7 years of experience of Amazon cloud (AWS)- S3, RDS, Lambda, Glue, SNS, Terraform etc. 5-7 years of experience in building data pipelines in tools using Apache Airflow, Airbyte Good understanding of ETL/ELT experience and good knowledge of SQL and query optimization techniques (ie DBT) 3-5 years of experience with Snowflake, with Cortex AI and LLM prompt engineering a nice to have Strong experience with databases such as Snowflake Postgres, Aurora, Athena Strong programming experience with Python, Linux/bash scripting, Ansible Experience using GitHub, Bit Bucket, or other code repository solution Understanding and knowledge of Automated code Deployments CI/CD BS in Computer Science, Applied Mathematics, Physics, Statistics or area of study related to data sciences and data mining or relevant experience Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
11/14/2026
Full time
This job is with Invesco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Invesco As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? Our people are at the ver y core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: Flexible paid time off Hybrid work schedule 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution Health & wellbeing benefits Parental Leave benefits Employee stock purchase plan Job Description About the Team: The North America Client Transactions & Data team is to streamline access to Client Information. We provide predictable data that enables our partners to respond more nimbly and rapidly to our changing business environment. By centralizing and delivery of our client data as a product, we provide transparent roadmaps while using a standardized, consistent & predictable in engineering practices. About the Role: You will be responsible for supporting advanced analytics initiatives and data integration. Interact with Business Owners, Product Owners, Business Data Analysts, and Application Developers, to design, build and manage large-scale batch and real-time data pipelines utilizing various data analytic frameworks. The position requires a strong technical hands-on-skilled engineer. A successful candidate must demonstrate strong analytical, design, programing, and debugging skills in a large-scale analytics solutions. Responsibilities of the Role: Managing application and data integration platforms using AWS Cloud Components Building robust data pipeline using modern data engineering practice in a Cloud architecture Understand the business and enable the full life cycle of development/ reporting/ integration projects: planning, design, develop, testing and rollout that confirms to Agile Standards Responsible for Data availability /enablement for business reporting and analytics within the SLA Create and manage data, applications and technology architecture documentation and design artifacts Help maintain the code and capability environment required to evolve data-driven, analytical capabilities with the end goal of understanding customer behavior and competitive dynamics Strong experience with writing complex programs, implementing architectures, and enabling automation in these environments Communicate with various business areas, partner on the formulation of technical requirements for data ingestion, verification, scheduling, etc. Requirements of the Role: 5-7 years of experience in data modeling, data warehousing, and big data architectures 5-7 years of experience of Amazon cloud (AWS)- S3, RDS, Lambda, Glue, SNS, Terraform etc. 5-7 years of experience in building data pipelines in tools using Apache Airflow, Airbyte Good understanding of ETL/ELT experience and good knowledge of SQL and query optimization techniques (ie DBT) 3-5 years of experience with Snowflake, with Cortex AI and LLM prompt engineering a nice to have Strong experience with databases such as Snowflake Postgres, Aurora, Athena Strong programming experience with Python, Linux/bash scripting, Ansible Experience using GitHub, Bit Bucket, or other code repository solution Understanding and knowledge of Automated code Deployments CI/CD BS in Computer Science, Applied Mathematics, Physics, Statistics or area of study related to data sciences and data mining or relevant experience Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
This job is with Avaloq, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description Avaloq's R&D Lab is building a SaaS, API-first, composable banking platform for wealth managers and private banks. As Senior Business Analyst, US Tax, you will take functional ownership of the US tax capabilities within our multi-country tax engine, translating complex US investment tax requirements into clear specifications, rules and test cases that our engineering teams can implement. Based at our new development centre in Fort Lauderdale, you will work closely with product management and engineering colleagues in Zurich, as well as our first US clients. You will be the team's authority on US investment taxation and the first person our US clients talk to in this client-facing and product-focused role. As a key subject matter expert, you will be helping shape the product roadmap, understanding client requirements and ensuring our platform accurately supports the tax, reporting and operational needs of the US wealth management market. Own the functional scope and roadmap of the US tax engine, acting as the US tax subject matter expert for product, engineering, clients and implementation teams Translate US tax legislation, regulations and IRS guidance into clear functional specifications, decision rules, worked examples and acceptance tests. Track changes in tax law and IRS guidance, assess their impact and keep the specifications current Define the tax treatment of investment portfolios: cost basis and tax lots, lot relief methods, holding periods, wash sales, corporate actions, bond premium and discount, dividend and interest classification Specify withholding and information reporting: backup withholding, withholding on payments to foreign persons, and the data behind Forms 1099-B, 1099-DIV, 1099-INT, 1099-OID and 1042-S Act as a trusted functional contact for US clients, leading workshops across tax and broader wealth-management topics, supporting onboarding and translating client needs into scalable product capabilities Collaborate closely with engineers, solution architects and product teams to validate functionality, maintain specifications and respond to changes in US tax requirements Carry client needs back into the product: separate the general requirement from the single request, and feed the roadmap Qualifications 8+ years of hands-on experience in US investment taxation, ideally within a custodian, broker-dealer, wealth manager, tax-reporting software provider or advisory firm A Master's degree in taxation, accounting, finance or law (MST, MAcc, JD or LL.M.), or a Bachelor's degree combined with a CPA licence Strong knowledge of cost-basis and tax-lot accounting, covered and noncovered securities, wash sales, corporate actions and Form 1099 reporting Proven ability to interpret primary tax sources, including the Internal Revenue Code, Treasury regulations and IRS guidance, and translate them into precise business requirements Experience creating functional specifications and test cases for software and working directly with engineering or technology teams Strong analytical and communication skills, including experience working directly with client tax, operations and technology teams and explaining complex requirements clearly It would be a real bonus if you have: Experience with cross-border taxation and reporting, such as Forms W-8 and 1042-S, FATCA, Qualified Intermediary requirements or PFIC rules Knowledge of specialist investment taxation and tax-aware portfolio management, including fixed income, derivatives, tax-loss harvesting, direct indexing, trusts, estates, retirement accounts or asset location Previous experience in a financial technology or product environment, knowledge of another country's investment taxation, or practical data and technology skills such as SQL, Python or AI tools Additional Information This role includes onboarding with the existing team in Zurich, regular travel to Switzerland and occasional travel to client sites. We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
11/14/2026
Full time
This job is with Avaloq, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description Avaloq's R&D Lab is building a SaaS, API-first, composable banking platform for wealth managers and private banks. As Senior Business Analyst, US Tax, you will take functional ownership of the US tax capabilities within our multi-country tax engine, translating complex US investment tax requirements into clear specifications, rules and test cases that our engineering teams can implement. Based at our new development centre in Fort Lauderdale, you will work closely with product management and engineering colleagues in Zurich, as well as our first US clients. You will be the team's authority on US investment taxation and the first person our US clients talk to in this client-facing and product-focused role. As a key subject matter expert, you will be helping shape the product roadmap, understanding client requirements and ensuring our platform accurately supports the tax, reporting and operational needs of the US wealth management market. Own the functional scope and roadmap of the US tax engine, acting as the US tax subject matter expert for product, engineering, clients and implementation teams Translate US tax legislation, regulations and IRS guidance into clear functional specifications, decision rules, worked examples and acceptance tests. Track changes in tax law and IRS guidance, assess their impact and keep the specifications current Define the tax treatment of investment portfolios: cost basis and tax lots, lot relief methods, holding periods, wash sales, corporate actions, bond premium and discount, dividend and interest classification Specify withholding and information reporting: backup withholding, withholding on payments to foreign persons, and the data behind Forms 1099-B, 1099-DIV, 1099-INT, 1099-OID and 1042-S Act as a trusted functional contact for US clients, leading workshops across tax and broader wealth-management topics, supporting onboarding and translating client needs into scalable product capabilities Collaborate closely with engineers, solution architects and product teams to validate functionality, maintain specifications and respond to changes in US tax requirements Carry client needs back into the product: separate the general requirement from the single request, and feed the roadmap Qualifications 8+ years of hands-on experience in US investment taxation, ideally within a custodian, broker-dealer, wealth manager, tax-reporting software provider or advisory firm A Master's degree in taxation, accounting, finance or law (MST, MAcc, JD or LL.M.), or a Bachelor's degree combined with a CPA licence Strong knowledge of cost-basis and tax-lot accounting, covered and noncovered securities, wash sales, corporate actions and Form 1099 reporting Proven ability to interpret primary tax sources, including the Internal Revenue Code, Treasury regulations and IRS guidance, and translate them into precise business requirements Experience creating functional specifications and test cases for software and working directly with engineering or technology teams Strong analytical and communication skills, including experience working directly with client tax, operations and technology teams and explaining complex requirements clearly It would be a real bonus if you have: Experience with cross-border taxation and reporting, such as Forms W-8 and 1042-S, FATCA, Qualified Intermediary requirements or PFIC rules Knowledge of specialist investment taxation and tax-aware portfolio management, including fixed income, derivatives, tax-loss harvesting, direct indexing, trusts, estates, retirement accounts or asset location Previous experience in a financial technology or product environment, knowledge of another country's investment taxation, or practical data and technology skills such as SQL, Python or AI tools Additional Information This role includes onboarding with the existing team in Zurich, regular travel to Switzerland and occasional travel to client sites. We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
Position Title: Business Systems Manager Location: Chicopee, MA Pay Range: $65000.00 - $75000.00 Salary Interval: Full Time Salary Application Instructions Acknowledgment of Receipt: You will receive a confirmation email within the next 24 hours verifying that we have received your application. If you do not receive this confirmation, please check your spam or junk folder, or contact our office for assistance. Additional Information: Should we need any additional details or clarification regarding your application, our team will reach out to you directly via email or phone. Interview Scheduling: If your application progresses to the next stage, you will be invited for an interview. Please monitor your email for an invitation with scheduling options and further instructions. Status Updates: We will notify you via email regarding important updates and decisions. Questions or Assistance: If you have any questions or require assistance at any point during the application process, please do not hesitate to contact our team at . We are committed to making your application experience as clear and user-friendly as possible. Thank you again for your interest, and we look forward to reviewing your materials. Position Description Division: Ondrick Materials & Recycling, LLC Role Summary The Business Systems Manager is a hands-on position that owns the company's systems architecture and handles the selection, implementation, and ongoing administration of the business applications that run a multi-entity construction, manufacturing, and retail business. Reporting to the CFO, this role will own a multi-year roadmap to replace and connect the operational systems used across Contracting, Trucking, Maintenance, Operations, and Finance, and will serve as the primary point of contact between the business, our outsourced IT provider, and our software vendors. The ideal candidate is part project manager, part business analyst, and part systems administrator: someone who can document how work actually flows, translate that into requirements, run a disciplined implementation, and keep integrated systems and data moving reliably once they are live. Infrastructure, network, end-user hardware, and helpdesk support are provided by our outsourced IT provider; this role owns the business applications, integrations, and data architecture that run the company. Position Requirements Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time, own the intake and prioritization of requests to add data sources and reporting to the company's data warehouse. Multi-Year Initiatives Simplify field time entry across tools Fleet management solution for the trucking operations Select and implement an equipment maintenance management solution for the shop Support the implementation of software for Construction project tracking Replace ticketing software at the Scale Replace or augment a retail point of sale system Implement a workflow solution for customer credit applications Replace paper driver logs with an electronic alternative Implement a CRM for the Estimating team to track bids won and lost Migrate the company file server to SharePoint and be admin Design and implement a company-wide data warehouse once core operating systems are established within each functional area Required Qualifications Bachelor's degree in Information Systems, Computer Science, Business, related field, or equivalent experience. 7+ years of experience implementing or administering business applications, with at least 3 years leading multi-system implementation projects. Demonstrated success running software selections and implementations end to end, including requirements, vendor evaluation, configuration, testing, UAT, training, and go-live. Working knowledge of APIs, system integrations, and relational databases, including SQL. Strong process mapping and documentation skills; able to translate operational needs into system requirements. Experience managing outsourced IT providers and software vendors. Demonstrated success in building cross-functional relationships with both field and office teams. Self-starter, problem-solver, highly organized, and comfortable with ambiguity. Preferred Qualifications Direct experience with Trimble Viewpoint Vista or a comparable construction or manufacturing ERP. Background in construction, paving, aggregates, trucking, or heavy equipment businesses. Experience with construction and fleet systems such as B2W, telematics and fleet management, shop maintenance, scale ticketing, or electronic logging tools. Experience with Microsoft 365 administration, including SharePoint migrations. Experience designing or managing a data warehouse and business intelligence reporting. Project management certification (PMP or similar) a plus. Interest in implementing AI tools to automate workflows and improve back-office efficiency. What Success Looks Like First 90 days: document current-state workflows and the systems landscape, establish working relationships with our outsourced IT provider, key vendors, and management team. Deliver a prioritized, sequenced implementation roadmap for the initiatives above. First year: eliminate dual time entry, complete selection and begin implementation of fleet and shop maintenance systems, have all live integrations monitored daily with documented SOPs, and be the go-to resource for system issues across the business. Equal Opportunity Employer Ted Ondrick Materials Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Position Requirements Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time . click apply for full job details
11/13/2026
Full time
Position Title: Business Systems Manager Location: Chicopee, MA Pay Range: $65000.00 - $75000.00 Salary Interval: Full Time Salary Application Instructions Acknowledgment of Receipt: You will receive a confirmation email within the next 24 hours verifying that we have received your application. If you do not receive this confirmation, please check your spam or junk folder, or contact our office for assistance. Additional Information: Should we need any additional details or clarification regarding your application, our team will reach out to you directly via email or phone. Interview Scheduling: If your application progresses to the next stage, you will be invited for an interview. Please monitor your email for an invitation with scheduling options and further instructions. Status Updates: We will notify you via email regarding important updates and decisions. Questions or Assistance: If you have any questions or require assistance at any point during the application process, please do not hesitate to contact our team at . We are committed to making your application experience as clear and user-friendly as possible. Thank you again for your interest, and we look forward to reviewing your materials. Position Description Division: Ondrick Materials & Recycling, LLC Role Summary The Business Systems Manager is a hands-on position that owns the company's systems architecture and handles the selection, implementation, and ongoing administration of the business applications that run a multi-entity construction, manufacturing, and retail business. Reporting to the CFO, this role will own a multi-year roadmap to replace and connect the operational systems used across Contracting, Trucking, Maintenance, Operations, and Finance, and will serve as the primary point of contact between the business, our outsourced IT provider, and our software vendors. The ideal candidate is part project manager, part business analyst, and part systems administrator: someone who can document how work actually flows, translate that into requirements, run a disciplined implementation, and keep integrated systems and data moving reliably once they are live. Infrastructure, network, end-user hardware, and helpdesk support are provided by our outsourced IT provider; this role owns the business applications, integrations, and data architecture that run the company. Position Requirements Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time, own the intake and prioritization of requests to add data sources and reporting to the company's data warehouse. Multi-Year Initiatives Simplify field time entry across tools Fleet management solution for the trucking operations Select and implement an equipment maintenance management solution for the shop Support the implementation of software for Construction project tracking Replace ticketing software at the Scale Replace or augment a retail point of sale system Implement a workflow solution for customer credit applications Replace paper driver logs with an electronic alternative Implement a CRM for the Estimating team to track bids won and lost Migrate the company file server to SharePoint and be admin Design and implement a company-wide data warehouse once core operating systems are established within each functional area Required Qualifications Bachelor's degree in Information Systems, Computer Science, Business, related field, or equivalent experience. 7+ years of experience implementing or administering business applications, with at least 3 years leading multi-system implementation projects. Demonstrated success running software selections and implementations end to end, including requirements, vendor evaluation, configuration, testing, UAT, training, and go-live. Working knowledge of APIs, system integrations, and relational databases, including SQL. Strong process mapping and documentation skills; able to translate operational needs into system requirements. Experience managing outsourced IT providers and software vendors. Demonstrated success in building cross-functional relationships with both field and office teams. Self-starter, problem-solver, highly organized, and comfortable with ambiguity. Preferred Qualifications Direct experience with Trimble Viewpoint Vista or a comparable construction or manufacturing ERP. Background in construction, paving, aggregates, trucking, or heavy equipment businesses. Experience with construction and fleet systems such as B2W, telematics and fleet management, shop maintenance, scale ticketing, or electronic logging tools. Experience with Microsoft 365 administration, including SharePoint migrations. Experience designing or managing a data warehouse and business intelligence reporting. Project management certification (PMP or similar) a plus. Interest in implementing AI tools to automate workflows and improve back-office efficiency. What Success Looks Like First 90 days: document current-state workflows and the systems landscape, establish working relationships with our outsourced IT provider, key vendors, and management team. Deliver a prioritized, sequenced implementation roadmap for the initiatives above. First year: eliminate dual time entry, complete selection and begin implementation of fleet and shop maintenance systems, have all live integrations monitored daily with documented SOPs, and be the go-to resource for system issues across the business. Equal Opportunity Employer Ted Ondrick Materials Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Position Requirements Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time . click apply for full job details
DTS is looking for Business Analyst (Procurement / Vendor Management) for our client position based in Detroit, MI Description: Engagement Description - Support the Vendor Management (VM) team as Enterprise Procurement progresses from 2026 capability building into the 2027 Procurement Transformation roadmap. The contractor will help convert current-state VM processes, data, controls, reporting, automation, and AI-enabled use cases into documented requirements and implementation-ready artifacts for the future operating model. Act as a hands-on bridge across Vendor Management, Procurement business stakeholders, analytics, technology, and change activities. The resource should move between business analysis, process redesign, data/reporting, UAT, documentation, training, and practical AI/automation use cases rather than operate as a narrowly focused developer. Expected work includes current/future-state process mapping; requirements and user stories; gap/root-cause analysis; control and risk documentation; data/KPI analysis; Power BI/Excel reporting; system/workflow requirements; test scenarios/UAT coordination; SOPs/job aids; training/knowledge transfer; and evaluation of responsible AI or automation opportunities. Success is defined by high-quality, reusable artifacts that accelerate transformation while preserving controls, data quality, stakeholder alignment, and knowledge transfer to the internal VM team. Top 3 Required Skills/Experience - • 5+ years of business/systems analysis or process transformation experience, including requirements gathering, current/future-state process mapping, root-cause analysis, process redesign, technical documentation, UAT, and cross-functional implementation support for complex business processes. • 3+ years of procurement, vendor/supplier management, source-to-pay, contract lifecycle, or adjacent supply-chain experience. Strong preference for hands-on Oracle Cloud Procurement and/or CLM/vendor management platform experience and ability to translate VM needs into system and data requirements. • Demonstrated analytics and AI-enabled process improvement capability: advanced Excel plus Power BI or Tableau, KPI/reporting analysis, and practical use of enterprise generative AI tools such as Microsoft Copilot, ChatGPT, Claude, or Gemini with appropriate human review and data/privacy controls. Required Skills/Experience - The rest of the required skills/experience. Include: • Facilitate stakeholder interviews/workshops and convert needs into functional requirements, process maps, acceptance criteria, decision logs, RACI inputs, and implementation documentation. • Support technology/transformation initiatives through design, integration/deployment readiness, testing, defect triage, UAT, change management, and post-implementation knowledge transfer. • Strong process optimization skills: root-cause analysis, control-point identification, exception/handoff analysis, and measurable improvement recommendations. • Working knowledge of supplier lifecycle activities including onboarding, risk/compliance, contract administration, supplier performance, data maintenance, monitoring, and issue resolution. • Oracle Cloud or comparable enterprise procurement/ERP experience; understand dependencies across procurement, contracts, master data, requisition-to-pay, and reporting. • Contract lifecycle management concepts/tools; document business rules, metadata, workflow requirements, alerts, approvals, and reporting needs. • Advanced Excel and working proficiency in Power BI or Tableau; profile data, analyze trends, validate data quality, develop/refine KPIs, and translate analysis into recommendations. • Practical generative AI and AI-enabled workflow experience, including validation, human-in-the-loop review, confidentiality, privacy, and responsible-use considerations. • Assess risk and controls in redesigned/automated processes, including data privacy, cybersecurity, auditability, segregation of duties, and approval controls. • Excellent written/verbal communication; produce executive summaries plus detailed SOPs, requirements, test scripts, job aids, and training materials. • Work independently in ambiguity, manage multiple priorities, surface risks early, and collaborate with business SMEs, technology teams, suppliers, and leaders. • Working understanding of cloud/SaaS concepts and integrations; deep cloud engineering expertise is not required. Preferred Skills/Experience - Optional but preferred skills/experience. Include: • Healthcare payer, health insurance, or another highly regulated industry. • AI/ML or generative-AI implementation in procurement, operations, contracting, supplier management, analytics, or knowledge management. • Microsoft Power Platform (Power Automate/Power Apps) and/or UiPath/RPA. • Modern procurement platforms such as Zip, Ironclad, Beeline, or comparable intake/orchestration, CLM, and contingent-labor solutions. • Supplier-performance, operational KPI, procurement, contract, or risk dashboards in Power BI. • Lean, Six Sigma, BPMN, SIPOC, Agile, Prosci/ADKAR, or equivalent process/change experience. • Procurement master data, supplier analytics, contract analytics, data governance, and data-quality controls. • Training development, working-session facilitation, and knowledge transfer to business users.
11/13/2026
Full time
DTS is looking for Business Analyst (Procurement / Vendor Management) for our client position based in Detroit, MI Description: Engagement Description - Support the Vendor Management (VM) team as Enterprise Procurement progresses from 2026 capability building into the 2027 Procurement Transformation roadmap. The contractor will help convert current-state VM processes, data, controls, reporting, automation, and AI-enabled use cases into documented requirements and implementation-ready artifacts for the future operating model. Act as a hands-on bridge across Vendor Management, Procurement business stakeholders, analytics, technology, and change activities. The resource should move between business analysis, process redesign, data/reporting, UAT, documentation, training, and practical AI/automation use cases rather than operate as a narrowly focused developer. Expected work includes current/future-state process mapping; requirements and user stories; gap/root-cause analysis; control and risk documentation; data/KPI analysis; Power BI/Excel reporting; system/workflow requirements; test scenarios/UAT coordination; SOPs/job aids; training/knowledge transfer; and evaluation of responsible AI or automation opportunities. Success is defined by high-quality, reusable artifacts that accelerate transformation while preserving controls, data quality, stakeholder alignment, and knowledge transfer to the internal VM team. Top 3 Required Skills/Experience - • 5+ years of business/systems analysis or process transformation experience, including requirements gathering, current/future-state process mapping, root-cause analysis, process redesign, technical documentation, UAT, and cross-functional implementation support for complex business processes. • 3+ years of procurement, vendor/supplier management, source-to-pay, contract lifecycle, or adjacent supply-chain experience. Strong preference for hands-on Oracle Cloud Procurement and/or CLM/vendor management platform experience and ability to translate VM needs into system and data requirements. • Demonstrated analytics and AI-enabled process improvement capability: advanced Excel plus Power BI or Tableau, KPI/reporting analysis, and practical use of enterprise generative AI tools such as Microsoft Copilot, ChatGPT, Claude, or Gemini with appropriate human review and data/privacy controls. Required Skills/Experience - The rest of the required skills/experience. Include: • Facilitate stakeholder interviews/workshops and convert needs into functional requirements, process maps, acceptance criteria, decision logs, RACI inputs, and implementation documentation. • Support technology/transformation initiatives through design, integration/deployment readiness, testing, defect triage, UAT, change management, and post-implementation knowledge transfer. • Strong process optimization skills: root-cause analysis, control-point identification, exception/handoff analysis, and measurable improvement recommendations. • Working knowledge of supplier lifecycle activities including onboarding, risk/compliance, contract administration, supplier performance, data maintenance, monitoring, and issue resolution. • Oracle Cloud or comparable enterprise procurement/ERP experience; understand dependencies across procurement, contracts, master data, requisition-to-pay, and reporting. • Contract lifecycle management concepts/tools; document business rules, metadata, workflow requirements, alerts, approvals, and reporting needs. • Advanced Excel and working proficiency in Power BI or Tableau; profile data, analyze trends, validate data quality, develop/refine KPIs, and translate analysis into recommendations. • Practical generative AI and AI-enabled workflow experience, including validation, human-in-the-loop review, confidentiality, privacy, and responsible-use considerations. • Assess risk and controls in redesigned/automated processes, including data privacy, cybersecurity, auditability, segregation of duties, and approval controls. • Excellent written/verbal communication; produce executive summaries plus detailed SOPs, requirements, test scripts, job aids, and training materials. • Work independently in ambiguity, manage multiple priorities, surface risks early, and collaborate with business SMEs, technology teams, suppliers, and leaders. • Working understanding of cloud/SaaS concepts and integrations; deep cloud engineering expertise is not required. Preferred Skills/Experience - Optional but preferred skills/experience. Include: • Healthcare payer, health insurance, or another highly regulated industry. • AI/ML or generative-AI implementation in procurement, operations, contracting, supplier management, analytics, or knowledge management. • Microsoft Power Platform (Power Automate/Power Apps) and/or UiPath/RPA. • Modern procurement platforms such as Zip, Ironclad, Beeline, or comparable intake/orchestration, CLM, and contingent-labor solutions. • Supplier-performance, operational KPI, procurement, contract, or risk dashboards in Power BI. • Lean, Six Sigma, BPMN, SIPOC, Agile, Prosci/ADKAR, or equivalent process/change experience. • Procurement master data, supplier analytics, contract analytics, data governance, and data-quality controls. • Training development, working-session facilitation, and knowledge transfer to business users.
Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $47.00hr - $52.00hr Job Overview: The Automation Analyst is responsible for supporting the end-to-end lifecycle of enterprise automation initiatives as a subject matter expert for the automation solution, from initial project intake and business process Client through requirements definition, development coordination, testing, implementation, and operational handoff. The Automation Analyst is responsible for understanding business processes and objectives, translating stakeholder needs into clear and actionable requirements, identifying process and data dependencies, and ensuring development teams have the information necessary to design and deliver effective automation solutions. The role also serves as the primary liaison between business stakeholders, automation development teams, technical teams, project leadership, and support organizations by becoming a subject matter expert of the automation's capabilities and value to the business. The Automation Analyst will manage multiple automation initiatives concurrently and is expected to proactively drive requirements, stakeholder decisions, documentation, testing readiness, and delivery dependencies rather than functioning solely as a documentation resource. The successful candidate will demonstrate strong business analysis, process improvement, stakeholder management, facilitation, data analysis, testing, and delivery coordination capabilities. Automation Intake & Opportunity Assessment: Coordinate intake of new automation opportunities with business and technology stakeholders. Facilitate Client sessions to understand the business problem, current process, expected outcomes, scope, stakeholders, and dependencies. Evaluate business processes to determine automation readiness and identify process gaps requiring clarification or redesign. Document current-state and future-state processes, including but not limited to workflow diagrams, data flow diagrams, and step-by-step procedure documentation. Identify process volumes, transaction characteristics, exception scenarios, manual effort, error rates, and other information required to support automation evaluation. Assist with quantifying expected automation benefits, including efficiency, capacity, quality, accuracy, risk reduction, and other measurable business outcomes. Identify systems, applications, data sources, interfaces, access requirements, and technology dependencies during intake. Identify assumptions, constraints, risks, and unresolved questions early in the lifecycle. Support estimation activities by ensuring technical teams receive complete business and process information. Requirements Gathering & Process Documentation: Lead requirements elicitation sessions with business stakeholders, subject matter experts, developers, architects, and other technical teams. Elicit, analyze, document, and validate business, user, functional, and non-functional requirements. Develop detailed Process Definition Documents (PDDs) and other required business/process documentation. Document current-state and future-state workflows, business rules, decision points, process exceptions, data inputs and outputs, system interactions, user roles, volumes and frequency, dependencies, error and exception handling, and acceptance criteria. Develop process maps, workflow diagrams, use cases, user stories, and supporting documentation as appropriate. Establish and enforce traceability between business requirements, solution functionality, testing, and acceptance criteria. Obtain and document stakeholder validation and approval of requirements before development proceeds. Maintain requirements and process documentation as scope or business processes change. Stakeholder Management & Facilitation: Serve as a primary point of coordination between business stakeholders and automation delivery teams. Establish productive working relationships with business, operational, technical, and project stakeholders. Facilitate requirements workshops, process walkthroughs, solution reviews, testing discussions, and stakeholder decision sessions. Proactively follow up on open requirements, decisions, dependencies, and action items via messaging and meetings. Communicate project status, requirements gaps, risks, dependencies, and decisions clearly to stakeholders. Manage stakeholder expectations regarding scope, requirements, timelines, and delivery dependencies. Identify conflicting stakeholder requirements and facilitate resolution. Escalate unresolved decisions or dependencies that could affect delivery commitments. Ensure appropriate stakeholders remain engaged throughout the automation lifecycle. Development Team Coordination: Serve as the functional bridge between business stakeholders and automation developers. Conduct requirements and process walkthroughs with development teams. Lead backlog refinement sessions with developers to ensure they have sufficient business context and detailed requirements before development begins. Respond to functional questions and coordinate business clarification during development. Work with developers and solution architects to identify requirement gaps, technical constraints, and solution dependencies. Coordinate stakeholder decisions when technical findings require changes to requirements or process design. Participate in sprint planning, solution design sessions, and other delivery activities as required. Identify and communicate scope changes that could affect estimates, timelines, resources, or solution design using a standardized change management template. QA Testing & Business Validation: Review QA test scenarios to ensure alignment to approved requirements and acceptance criteria, including but not limited to business rules, exceptions, negative scenarios, and critical edge cases. Review QA execution results, including defects for accuracy against the requirements. Support development and QA teams with functional validation during system and integration testing. Coordinate User Acceptance Testing (UAT) with business stakeholders. Ensure appropriate test data, environments, access, and stakeholder participation are available for testing. Track defects, questions from QA testers, and required requirements corrections through resolution. Coordinate business approval/sign-off prior to production implementation. Document and publish evidence of testing and business acceptance to technical and business stakeholders. Implementation & Operational Handoff: Support implementation planning and production-readiness activities. Ensure requirements, testing, stakeholder approvals, and documentation are complete before implementation. Develop or coordinate operational documentation required for production support. Facilitate knowledge-transfer sessions with operational/support teams. Ensure operations support teams understand automation purpose and business process, expected processing, business and system dependencies, common exceptions, escalation paths, business contacts, and known limitations. Support post-production validation and stabilization activities. Ensure open issues are documented and transitioned appropriately before project closure. Facilitate formal handoff from project delivery to the appropriate operational support organization. Data Analysis & Reporting: Analyze operational and process data to support automation opportunity assessment and requirements development. Define detailed data dictionary, data mapping, data relationship diagram or similar artifacts to support requirement elicitation and approval. Establish baseline measures before automation implementation where appropriate. Analyze process volumes, cycle times, exception rates, error rates, and other relevant metrics. Use data to identify process variations and automation opportunities. Discover and recommend measurable success criteria and KPIs for automation initiatives as appropriate. Compare post-implementation results against expected business outcomes when requested. Elicit reporting dashboard requirements that communicates KPIs to business and technology stakeholders. Required Qualifications: 5+ years of experience in business analysis, systems analysis, automation analysis, process analysis, technology delivery, or a related role. Demonstrated experience leading requirements gathering for complex technology or automation initiatives. Strong experience documenting business, functional, and non-functional requirements. Experience developing process maps, workflow documentation, business rules, user stories, use cases, and acceptance criteria. Experience coordinating requirements between business stakeholders and software development or automation engineering teams. Experience with software development lifecycle (SDLC) and Agile delivery methodologies. Experience developing and executing functional/UAT testing processes. Experience coordinating production implementation and operational handoff. Strong analytical and problem-solving capabilities. Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines concurrently. Excellent communication and presentation skills. Ability to work independently and proactively drive activities to completion. Preferred Qualifications: Experience supporting enterprise automation, workflow automation, RPA, AI-enabled automation, or process transformation initiatives. Experience working within healthcare or another highly regulated environment. Experience supporting clinical, operational, financial, or enterprise healthcare processes. Experience with process improvement or Lean/Six Sigma methodologies. Experience using Agile delivery and work-management tools such as Azure DevOps, Jira, or equivalent. Experience with data analysis and reporting tools. SQL, Power BI and GCP BigQuery preferred. Understanding of enterprise systems, APIs, integrations, databases . click apply for full job details
11/13/2026
Full time
Pay Range: $47.00hr - $52.00hr Job Overview: The Automation Analyst is responsible for supporting the end-to-end lifecycle of enterprise automation initiatives as a subject matter expert for the automation solution, from initial project intake and business process Client through requirements definition, development coordination, testing, implementation, and operational handoff. The Automation Analyst is responsible for understanding business processes and objectives, translating stakeholder needs into clear and actionable requirements, identifying process and data dependencies, and ensuring development teams have the information necessary to design and deliver effective automation solutions. The role also serves as the primary liaison between business stakeholders, automation development teams, technical teams, project leadership, and support organizations by becoming a subject matter expert of the automation's capabilities and value to the business. The Automation Analyst will manage multiple automation initiatives concurrently and is expected to proactively drive requirements, stakeholder decisions, documentation, testing readiness, and delivery dependencies rather than functioning solely as a documentation resource. The successful candidate will demonstrate strong business analysis, process improvement, stakeholder management, facilitation, data analysis, testing, and delivery coordination capabilities. Automation Intake & Opportunity Assessment: Coordinate intake of new automation opportunities with business and technology stakeholders. Facilitate Client sessions to understand the business problem, current process, expected outcomes, scope, stakeholders, and dependencies. Evaluate business processes to determine automation readiness and identify process gaps requiring clarification or redesign. Document current-state and future-state processes, including but not limited to workflow diagrams, data flow diagrams, and step-by-step procedure documentation. Identify process volumes, transaction characteristics, exception scenarios, manual effort, error rates, and other information required to support automation evaluation. Assist with quantifying expected automation benefits, including efficiency, capacity, quality, accuracy, risk reduction, and other measurable business outcomes. Identify systems, applications, data sources, interfaces, access requirements, and technology dependencies during intake. Identify assumptions, constraints, risks, and unresolved questions early in the lifecycle. Support estimation activities by ensuring technical teams receive complete business and process information. Requirements Gathering & Process Documentation: Lead requirements elicitation sessions with business stakeholders, subject matter experts, developers, architects, and other technical teams. Elicit, analyze, document, and validate business, user, functional, and non-functional requirements. Develop detailed Process Definition Documents (PDDs) and other required business/process documentation. Document current-state and future-state workflows, business rules, decision points, process exceptions, data inputs and outputs, system interactions, user roles, volumes and frequency, dependencies, error and exception handling, and acceptance criteria. Develop process maps, workflow diagrams, use cases, user stories, and supporting documentation as appropriate. Establish and enforce traceability between business requirements, solution functionality, testing, and acceptance criteria. Obtain and document stakeholder validation and approval of requirements before development proceeds. Maintain requirements and process documentation as scope or business processes change. Stakeholder Management & Facilitation: Serve as a primary point of coordination between business stakeholders and automation delivery teams. Establish productive working relationships with business, operational, technical, and project stakeholders. Facilitate requirements workshops, process walkthroughs, solution reviews, testing discussions, and stakeholder decision sessions. Proactively follow up on open requirements, decisions, dependencies, and action items via messaging and meetings. Communicate project status, requirements gaps, risks, dependencies, and decisions clearly to stakeholders. Manage stakeholder expectations regarding scope, requirements, timelines, and delivery dependencies. Identify conflicting stakeholder requirements and facilitate resolution. Escalate unresolved decisions or dependencies that could affect delivery commitments. Ensure appropriate stakeholders remain engaged throughout the automation lifecycle. Development Team Coordination: Serve as the functional bridge between business stakeholders and automation developers. Conduct requirements and process walkthroughs with development teams. Lead backlog refinement sessions with developers to ensure they have sufficient business context and detailed requirements before development begins. Respond to functional questions and coordinate business clarification during development. Work with developers and solution architects to identify requirement gaps, technical constraints, and solution dependencies. Coordinate stakeholder decisions when technical findings require changes to requirements or process design. Participate in sprint planning, solution design sessions, and other delivery activities as required. Identify and communicate scope changes that could affect estimates, timelines, resources, or solution design using a standardized change management template. QA Testing & Business Validation: Review QA test scenarios to ensure alignment to approved requirements and acceptance criteria, including but not limited to business rules, exceptions, negative scenarios, and critical edge cases. Review QA execution results, including defects for accuracy against the requirements. Support development and QA teams with functional validation during system and integration testing. Coordinate User Acceptance Testing (UAT) with business stakeholders. Ensure appropriate test data, environments, access, and stakeholder participation are available for testing. Track defects, questions from QA testers, and required requirements corrections through resolution. Coordinate business approval/sign-off prior to production implementation. Document and publish evidence of testing and business acceptance to technical and business stakeholders. Implementation & Operational Handoff: Support implementation planning and production-readiness activities. Ensure requirements, testing, stakeholder approvals, and documentation are complete before implementation. Develop or coordinate operational documentation required for production support. Facilitate knowledge-transfer sessions with operational/support teams. Ensure operations support teams understand automation purpose and business process, expected processing, business and system dependencies, common exceptions, escalation paths, business contacts, and known limitations. Support post-production validation and stabilization activities. Ensure open issues are documented and transitioned appropriately before project closure. Facilitate formal handoff from project delivery to the appropriate operational support organization. Data Analysis & Reporting: Analyze operational and process data to support automation opportunity assessment and requirements development. Define detailed data dictionary, data mapping, data relationship diagram or similar artifacts to support requirement elicitation and approval. Establish baseline measures before automation implementation where appropriate. Analyze process volumes, cycle times, exception rates, error rates, and other relevant metrics. Use data to identify process variations and automation opportunities. Discover and recommend measurable success criteria and KPIs for automation initiatives as appropriate. Compare post-implementation results against expected business outcomes when requested. Elicit reporting dashboard requirements that communicates KPIs to business and technology stakeholders. Required Qualifications: 5+ years of experience in business analysis, systems analysis, automation analysis, process analysis, technology delivery, or a related role. Demonstrated experience leading requirements gathering for complex technology or automation initiatives. Strong experience documenting business, functional, and non-functional requirements. Experience developing process maps, workflow documentation, business rules, user stories, use cases, and acceptance criteria. Experience coordinating requirements between business stakeholders and software development or automation engineering teams. Experience with software development lifecycle (SDLC) and Agile delivery methodologies. Experience developing and executing functional/UAT testing processes. Experience coordinating production implementation and operational handoff. Strong analytical and problem-solving capabilities. Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines concurrently. Excellent communication and presentation skills. Ability to work independently and proactively drive activities to completion. Preferred Qualifications: Experience supporting enterprise automation, workflow automation, RPA, AI-enabled automation, or process transformation initiatives. Experience working within healthcare or another highly regulated environment. Experience supporting clinical, operational, financial, or enterprise healthcare processes. Experience with process improvement or Lean/Six Sigma methodologies. Experience using Agile delivery and work-management tools such as Azure DevOps, Jira, or equivalent. Experience with data analysis and reporting tools. SQL, Power BI and GCP BigQuery preferred. Understanding of enterprise systems, APIs, integrations, databases . click apply for full job details
Genesis10 is currently seeking a Data Engineer for a contract-to-hire position with a Global Manufacturing Company located in Whitehall, MI. This is a 6+ month contract-to-hire opportunity. Compensation: $40.00 - $60.00 per hour, W2, based on qualifications Position Overview: In this role, the successful candidate will collaborate closely with data scientists, data analysts, and IT counterparts to design data pipelines for the AI and analytical needs of a large manufacturing enterprise. This position involves modeling, building, and optimizing complex, scalable ETLs and data pipelines to support on-premise and cloud-based data warehouses and data lakes using SQL and Azure technologies. Extensive interaction with functional and IT resources will be required, making effective communication skills essential. Key Responsibilities: Design, develop, and support scalable Data Lake, Lakehouse, Data Warehouse, and AI-enabled data platforms across cloud and hybrid environments Design and develop ETL/ELT pipelines using Azure Data Factory, Microsoft Fabric, or similar technologies Design scalable data models and integration patterns to support enterprise analytics and AI initiatives Establish event-driven, streaming, batch, and API-based integration patterns across enterprise systems Build and maintain data integration pipelines for plant, business unit, or enterprise applications Implement data validation, monitoring, quality controls, and data governance best practices Develop reusable semantic models, datasets, and data products that enable self-service analytics Optimize Power BI performance, data refresh processes, and security, including Row-Level Security (RLS) and workspace governance Collaborate with business stakeholders to define reporting requirements, KPIs, and analytics solutions Optimize SQL queries and data processing performance to ensure scalable and efficient data solutions Evaluate emerging data and AI technologies and recommend solutions that improve business processes and operational efficiency Primary Requirements: Bachelor's degree with 3+ years of experience OR a High school diploma with 6+ years of experience Experience writing Python Experience in Azure Synapse or Fabric (ETL/ELT) Experience using DevOps to streamline pipeline deployment Ability to communicate technical concepts to non-technical audiences Passionate about moving technology forward and enjoys working in a collaborative team environment ITAR Compliance required Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/13/2026
Full time
Genesis10 is currently seeking a Data Engineer for a contract-to-hire position with a Global Manufacturing Company located in Whitehall, MI. This is a 6+ month contract-to-hire opportunity. Compensation: $40.00 - $60.00 per hour, W2, based on qualifications Position Overview: In this role, the successful candidate will collaborate closely with data scientists, data analysts, and IT counterparts to design data pipelines for the AI and analytical needs of a large manufacturing enterprise. This position involves modeling, building, and optimizing complex, scalable ETLs and data pipelines to support on-premise and cloud-based data warehouses and data lakes using SQL and Azure technologies. Extensive interaction with functional and IT resources will be required, making effective communication skills essential. Key Responsibilities: Design, develop, and support scalable Data Lake, Lakehouse, Data Warehouse, and AI-enabled data platforms across cloud and hybrid environments Design and develop ETL/ELT pipelines using Azure Data Factory, Microsoft Fabric, or similar technologies Design scalable data models and integration patterns to support enterprise analytics and AI initiatives Establish event-driven, streaming, batch, and API-based integration patterns across enterprise systems Build and maintain data integration pipelines for plant, business unit, or enterprise applications Implement data validation, monitoring, quality controls, and data governance best practices Develop reusable semantic models, datasets, and data products that enable self-service analytics Optimize Power BI performance, data refresh processes, and security, including Row-Level Security (RLS) and workspace governance Collaborate with business stakeholders to define reporting requirements, KPIs, and analytics solutions Optimize SQL queries and data processing performance to ensure scalable and efficient data solutions Evaluate emerging data and AI technologies and recommend solutions that improve business processes and operational efficiency Primary Requirements: Bachelor's degree with 3+ years of experience OR a High school diploma with 6+ years of experience Experience writing Python Experience in Azure Synapse or Fabric (ETL/ELT) Experience using DevOps to streamline pipeline deployment Ability to communicate technical concepts to non-technical audiences Passionate about moving technology forward and enjoys working in a collaborative team environment ITAR Compliance required Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Title :Senior Medicaid MMIS Systems Analyst - COBOL/Mainframe Position Overview Work at the intersection of Medicaid healthcare operations and legacy mainframe technology in a role supporting critical Medicaid Management Information Systems (MMIS). This position offers the opportunity to apply COBOL programming, mainframe systems knowledge, EDI expertise, and Medicaid domain experience to support system operations, reporting, analytics, testing, and technical solutions. The Systems Analyst will support MMIS operational activities, serve as a liaison between business programs and IT teams, and collaborate with vendors and other stakeholders to address technical and operational needs. What You'll Do / Key Responsibilities Serve as a liaison between business programs and IT organizations to provide technical solutions that meet user needs. Develop, retrieve, and distribute reports and datasets to internal and external stakeholders for monitoring, reconciliation, and operational processing. Provide operational support for legacy MMIS and its subsystems. Respond to requests and inquiries from business stakeholders and coordinate vendor requests between business and technical teams. Identify recurring issues, escalate concerns to program management, and translate business needs into system requirements and technical requests. Serve as a subject matter expert on system content, processes, and procedures. Perform complex analysis, design, and testing to meet MMIS and subsystem user requirements. Review and verify QA and UA results, document issues and defects, and support triage and resolution. Proactively identify risks, issues, and action items and contribute to potential solutions. Interact with vendors, State and Federal government agencies, State providers, and other stakeholders. Collaborate with MMIS vendor teams to support SDLC processes and code library changes involving COBOL and JCL programs. Follow established SDLC processes and contribute to ongoing process improvements. Communicate technical and operational information effectively through written and verbal communication. Required Qualifications Bachelor's degree in a technical, business, or healthcare field; alternatively, 7+ years of equivalent experience in systems analysis and/or computer systems development/modification may be substituted. 5+ years of Medicaid or healthcare experience, including Medicaid claims and provider operations concepts. Proficiency in the COBOL programming language. 5+ years of experience operating healthcare mainframe systems for payers as a technical analyst or performing related duties. At least 3 years of experience with EDI transactions, including managing companion guides. Experience working with a Medicaid eligibility and/or enrollment information system in an operations capacity. Understanding of MMIS mainframe capabilities and intricacies. Experience with MVS COBOL, JCL, IDMS/NETWORK, CA-ADS, CHANGEMAN, and SAS. Ability to review job schedules and logs to troubleshoot issues. Experience working in a cross-functional team environment. Strong written and verbal communication skills, including the ability to communicate moderately complex technical instructions and requests. Ability to communicate effectively with team members, technical teams, key stakeholders, and vendors. Self-motivated, with the ability to learn on the job with minimal training or guidance. Preferred Qualifications Subject Matter Expertise in MMIS Operations. Proficiency in data analysis tools and techniques, including SAS, Excel, data visualization tools, and statistical analysis software. Experience preparing clear and concise status reports and other technical or operational reports. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
11/13/2026
Full time
Job Title :Senior Medicaid MMIS Systems Analyst - COBOL/Mainframe Position Overview Work at the intersection of Medicaid healthcare operations and legacy mainframe technology in a role supporting critical Medicaid Management Information Systems (MMIS). This position offers the opportunity to apply COBOL programming, mainframe systems knowledge, EDI expertise, and Medicaid domain experience to support system operations, reporting, analytics, testing, and technical solutions. The Systems Analyst will support MMIS operational activities, serve as a liaison between business programs and IT teams, and collaborate with vendors and other stakeholders to address technical and operational needs. What You'll Do / Key Responsibilities Serve as a liaison between business programs and IT organizations to provide technical solutions that meet user needs. Develop, retrieve, and distribute reports and datasets to internal and external stakeholders for monitoring, reconciliation, and operational processing. Provide operational support for legacy MMIS and its subsystems. Respond to requests and inquiries from business stakeholders and coordinate vendor requests between business and technical teams. Identify recurring issues, escalate concerns to program management, and translate business needs into system requirements and technical requests. Serve as a subject matter expert on system content, processes, and procedures. Perform complex analysis, design, and testing to meet MMIS and subsystem user requirements. Review and verify QA and UA results, document issues and defects, and support triage and resolution. Proactively identify risks, issues, and action items and contribute to potential solutions. Interact with vendors, State and Federal government agencies, State providers, and other stakeholders. Collaborate with MMIS vendor teams to support SDLC processes and code library changes involving COBOL and JCL programs. Follow established SDLC processes and contribute to ongoing process improvements. Communicate technical and operational information effectively through written and verbal communication. Required Qualifications Bachelor's degree in a technical, business, or healthcare field; alternatively, 7+ years of equivalent experience in systems analysis and/or computer systems development/modification may be substituted. 5+ years of Medicaid or healthcare experience, including Medicaid claims and provider operations concepts. Proficiency in the COBOL programming language. 5+ years of experience operating healthcare mainframe systems for payers as a technical analyst or performing related duties. At least 3 years of experience with EDI transactions, including managing companion guides. Experience working with a Medicaid eligibility and/or enrollment information system in an operations capacity. Understanding of MMIS mainframe capabilities and intricacies. Experience with MVS COBOL, JCL, IDMS/NETWORK, CA-ADS, CHANGEMAN, and SAS. Ability to review job schedules and logs to troubleshoot issues. Experience working in a cross-functional team environment. Strong written and verbal communication skills, including the ability to communicate moderately complex technical instructions and requests. Ability to communicate effectively with team members, technical teams, key stakeholders, and vendors. Self-motivated, with the ability to learn on the job with minimal training or guidance. Preferred Qualifications Subject Matter Expertise in MMIS Operations. Proficiency in data analysis tools and techniques, including SAS, Excel, data visualization tools, and statistical analysis software. Experience preparing clear and concise status reports and other technical or operational reports. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Genesis10 is currently seeking a Technical Project Manager - Remote position with a Major Utility Company located in Akron, OH. This is a 6+ month contract opportunity. Remote location cannot be in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time. Compensation: $72.00 - $82.00 per hour, W2, based on qualifications Position Overview: This is a hands-on delivery role for an experienced Technical Project Manager to plan, lead, and deliver a focused Application Portfolio Management (APM) initiative. The successful candidate will run the engagement end-to-end, driving the assessment of the current application portfolio, the identification of rationalization opportunities, and the development of a phased application roadmap. Excellent facilitation and delivery management skills are essential. Key Responsibilities: Define the project plan, work breakdown structure, milestones, resource needs, and delivery approach (Agile, Waterfall, or hybrid) Establish and run the governance model, including cadence, steering committee reporting, and escalation paths Maintain the RAID log (risks, assumptions, issues, dependencies) and the decision log Manage scope, change control, schedule, and stakeholder expectations across the engagement Plan and lead structured workshops with application owners, business stakeholders, IT leaders, and architects Coordinate the review and tailoring of a utility Business Capability Model with Enterprise Architecture and business stakeholders Drive the collection and validation of application inventory, cost, ownership, and dependency data for in-scope domains Coordinate the mapping of in-scope applications to business capabilities Coordinate the analysis of applications by cost, functionality, risk, and strategic fit to identify rationalization opportunities Drive recommendations using a Tolerate, Invest, Migrate, or Eliminate disposition framework Translate approved recommendations into a phased application roadmap, including sequencing, dependencies, and transition states Prepare executive-level summaries explaining findings, recommendations, business value, risk, and required decisions Primary Requirements: 7+ years of experience in technical project management, program management, or IT delivery management for enterprise application or technology initiatives Demonstrated experience planning and delivering complex, multi-stakeholder initiatives on schedule and within scope Excellent workshop facilitation and stakeholder-management skills, including with senior business and IT leaders Strong delivery management skills, including scope and change control, risk and issue management, dependency management, and status reporting Hands-on experience building and maintaining project plans, RAID logs, governance materials, and executive reporting Experience delivering Application Portfolio Management, application rationalization, application modernization, consolidation, migration, or retirement initiatives Working knowledge of enterprise and application architecture concepts Experience with Agile, Waterfall, and hybrid delivery approaches Ability to independently transform incomplete or conflicting information into structured, decision-ready deliverables Strong documentation and presentation skills Desired Skills: PMP certification PMI-ACP, SAFe, or similar certifications Experience working within a large electric utility, energy company, or similarly regulated enterprise Experience supporting ERP modernization or transformation programs Experience with large application portfolios containing hundreds or thousands of applications Familiarity with project management tools such as MS Project, Jira, Azure DevOps, or Smartsheet Familiarity with Enterprise Architecture and APM platforms such as ServiceNow APM, Ardoq, or LeanIX Familiarity with utility Business Capability Models and architecture frameworks such as TOGAF Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/13/2026
Full time
Genesis10 is currently seeking a Technical Project Manager - Remote position with a Major Utility Company located in Akron, OH. This is a 6+ month contract opportunity. Remote location cannot be in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time. Compensation: $72.00 - $82.00 per hour, W2, based on qualifications Position Overview: This is a hands-on delivery role for an experienced Technical Project Manager to plan, lead, and deliver a focused Application Portfolio Management (APM) initiative. The successful candidate will run the engagement end-to-end, driving the assessment of the current application portfolio, the identification of rationalization opportunities, and the development of a phased application roadmap. Excellent facilitation and delivery management skills are essential. Key Responsibilities: Define the project plan, work breakdown structure, milestones, resource needs, and delivery approach (Agile, Waterfall, or hybrid) Establish and run the governance model, including cadence, steering committee reporting, and escalation paths Maintain the RAID log (risks, assumptions, issues, dependencies) and the decision log Manage scope, change control, schedule, and stakeholder expectations across the engagement Plan and lead structured workshops with application owners, business stakeholders, IT leaders, and architects Coordinate the review and tailoring of a utility Business Capability Model with Enterprise Architecture and business stakeholders Drive the collection and validation of application inventory, cost, ownership, and dependency data for in-scope domains Coordinate the mapping of in-scope applications to business capabilities Coordinate the analysis of applications by cost, functionality, risk, and strategic fit to identify rationalization opportunities Drive recommendations using a Tolerate, Invest, Migrate, or Eliminate disposition framework Translate approved recommendations into a phased application roadmap, including sequencing, dependencies, and transition states Prepare executive-level summaries explaining findings, recommendations, business value, risk, and required decisions Primary Requirements: 7+ years of experience in technical project management, program management, or IT delivery management for enterprise application or technology initiatives Demonstrated experience planning and delivering complex, multi-stakeholder initiatives on schedule and within scope Excellent workshop facilitation and stakeholder-management skills, including with senior business and IT leaders Strong delivery management skills, including scope and change control, risk and issue management, dependency management, and status reporting Hands-on experience building and maintaining project plans, RAID logs, governance materials, and executive reporting Experience delivering Application Portfolio Management, application rationalization, application modernization, consolidation, migration, or retirement initiatives Working knowledge of enterprise and application architecture concepts Experience with Agile, Waterfall, and hybrid delivery approaches Ability to independently transform incomplete or conflicting information into structured, decision-ready deliverables Strong documentation and presentation skills Desired Skills: PMP certification PMI-ACP, SAFe, or similar certifications Experience working within a large electric utility, energy company, or similarly regulated enterprise Experience supporting ERP modernization or transformation programs Experience with large application portfolios containing hundreds or thousands of applications Familiarity with project management tools such as MS Project, Jira, Azure DevOps, or Smartsheet Familiarity with Enterprise Architecture and APM platforms such as ServiceNow APM, Ardoq, or LeanIX Familiarity with utility Business Capability Models and architecture frameworks such as TOGAF Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Genesis10 is currently seeking a Senior Business Analyst - Capital Markets for a permanent position with a Global Financial Institution located in Charlotte, NC. We are seeking a highly motivated and delivery oriented Business Analyst to support a large-scale middle and back office transformation and migration. This will cover a variety of asset classes (FX, rates, fixed income, financing, derivatives, options, etc.) and will strategically sit at the intersection of the business, operation, and technology. The role is ideal for someone who thrives in complex environments and can translate business and operational needs into actionable requirements. They should be passionate about improving operational workflows and platform capabilities, detail oriented, and have strong organizational and multitasking abilities in fast-paced environments. The BA will partner closely with Product Owners, operational SME's, technology, and QA. Familiarity with external vendors and how their platforms work and could synergize with this initiative is a huge plus. Responsibilities: Partner with Product Managers, business stakeholders and operational SME's to define platform capabilities, business requirements, and target operating models for middle and back office functions. Analyze, and document functional and non-functional requirements for large-scale system migration initiatives. Support end-to-end migration activities including current state analysis, gap assessments, process mapping, data mapping, reconciliation planning, and business readiness. Work closely with Operations, Risk, Compliance, and Technology teams to understand workflows and operational dependencies. Translate complex business processes into user stories with clear acceptance criteria and functional specifications. Facilitate refinement sessions across the various levels of stakeholders, both on the business and tech side. Support product roadmap execution by helping prioritize enhancements, operational efficiencies, and migration deliverables. Coordinate testing activities in an iterative fashion through the SDLC Assist with data validation, reconciliation, and migration cutover planning. Identify risks, dependencies, and process impacts associated with platform transformation initiatives. Contribute to change management, training, and operational readiness activities. Ensure solutions align with regulatory, audit, and operational control requirements Requirements: 10+ years of Business Analyst experience within Capital Markets, preferably with experience in the institutional space Knowledge of financial products including equities, fixed income, derivatives, FX, or securities financing. Strong understanding of middle and back office operations through the entire trade lifecycle (settlements, reconciliations, accounting, confirmations, margin management, reporting, etc.) Experience supporting large-scale system implementations, platform migrations, or transformation programs. Proven ability to work in Agile, hybrid, or enterprise delivery environments. Strong requirements gathering, process mapping, and documentation skills. Experience writing user stories, acceptance criteria, and functional specifications. Excellent stakeholder management and communication skills across both business and technology teams. Strong analytical and problem-solving capabilities. Comfortable with JIRA and operating in an Agile/Scrum/Sprint framework Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Preferred Qualifications: Experience supporting vendor platform implementations or strategic modernization programs. Experience with post-trade vendor platforms such as Client, Murex, Calypso, Aladdin, Charles River, or similar ecosystems Familiarity with operational risk, controls, and regulatory reporting requirements. Experience working with cloud-based or distributed architecture transformation initiatives. Product mindset with strong focus on user outcomes and operational efficiency. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/13/2026
Full time
Genesis10 is currently seeking a Senior Business Analyst - Capital Markets for a permanent position with a Global Financial Institution located in Charlotte, NC. We are seeking a highly motivated and delivery oriented Business Analyst to support a large-scale middle and back office transformation and migration. This will cover a variety of asset classes (FX, rates, fixed income, financing, derivatives, options, etc.) and will strategically sit at the intersection of the business, operation, and technology. The role is ideal for someone who thrives in complex environments and can translate business and operational needs into actionable requirements. They should be passionate about improving operational workflows and platform capabilities, detail oriented, and have strong organizational and multitasking abilities in fast-paced environments. The BA will partner closely with Product Owners, operational SME's, technology, and QA. Familiarity with external vendors and how their platforms work and could synergize with this initiative is a huge plus. Responsibilities: Partner with Product Managers, business stakeholders and operational SME's to define platform capabilities, business requirements, and target operating models for middle and back office functions. Analyze, and document functional and non-functional requirements for large-scale system migration initiatives. Support end-to-end migration activities including current state analysis, gap assessments, process mapping, data mapping, reconciliation planning, and business readiness. Work closely with Operations, Risk, Compliance, and Technology teams to understand workflows and operational dependencies. Translate complex business processes into user stories with clear acceptance criteria and functional specifications. Facilitate refinement sessions across the various levels of stakeholders, both on the business and tech side. Support product roadmap execution by helping prioritize enhancements, operational efficiencies, and migration deliverables. Coordinate testing activities in an iterative fashion through the SDLC Assist with data validation, reconciliation, and migration cutover planning. Identify risks, dependencies, and process impacts associated with platform transformation initiatives. Contribute to change management, training, and operational readiness activities. Ensure solutions align with regulatory, audit, and operational control requirements Requirements: 10+ years of Business Analyst experience within Capital Markets, preferably with experience in the institutional space Knowledge of financial products including equities, fixed income, derivatives, FX, or securities financing. Strong understanding of middle and back office operations through the entire trade lifecycle (settlements, reconciliations, accounting, confirmations, margin management, reporting, etc.) Experience supporting large-scale system implementations, platform migrations, or transformation programs. Proven ability to work in Agile, hybrid, or enterprise delivery environments. Strong requirements gathering, process mapping, and documentation skills. Experience writing user stories, acceptance criteria, and functional specifications. Excellent stakeholder management and communication skills across both business and technology teams. Strong analytical and problem-solving capabilities. Comfortable with JIRA and operating in an Agile/Scrum/Sprint framework Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Preferred Qualifications: Experience supporting vendor platform implementations or strategic modernization programs. Experience with post-trade vendor platforms such as Client, Murex, Calypso, Aladdin, Charles River, or similar ecosystems Familiarity with operational risk, controls, and regulatory reporting requirements. Experience working with cloud-based or distributed architecture transformation initiatives. Product mindset with strong focus on user outcomes and operational efficiency. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.