Job Description Job Description We are seeking positive, enthusiastic, and quality minded Experienced individuals with Data and Telecommunications cabling, IT Network systems troubleshooting and broadband cabling and repair. As a Field Technician, you will install, repair, and/or test, as required, network cabling and/or equipment as specified by end user requirements. We are seeking only experienced individuals. The persons we select will be hired as preferred contract technicians. Are you ready to perfect and grow in the technical services trade, to install and service broadband systems, onsite communications, network cabling, troubleshoot and repair data networks and communications systems? then we want you, especially if you like challenging work, interacting with professionals from all walks of life, and working on a team that leaves the word individual at the door. The right persons will provide quality work, grow into a skilled network specialist and work in an ever expanding and growing field. We are looking for positive, motivated, and quality minded people who want to make a difference. Looking for technicians to work in Northern CA, Western Nevada, Stockton and the south, Bay area. Responsibilities: Installation and repair of data and CCTV Cabling as required for Broadband circuits and data systems support Installation and maintenance of communication and network data systems Installation and maintenance of video and audio systems and components Investigate customer issues, identify, repair, and implement solutions Survey and specify installation and system requirements to meet customer requirements Order and maintain inventory stock supplies Must have and maintain own Truck, SUV or utility vehicle Must have own tools; i.e. Wireless drill, punch tool, RJ11/RJ45 crimper, 6' - 10' ladder, etc Qualifications: Knowledge of data cabling and using Microsoft office Previous experience in telecommunications, Data cabling, Networking and Video systems, or other related fields a must . Familiarity with telecommunications equipment, network, video and audio cabling, and computer and network configurations. Comfortable using a laptop and have one available with Windows 8 or better installed Knowledge of construction materials, tools, and techniques helpful Comfortable with Windows and Microsoft software and configuration tools Strong analytical and critical thinking skills Strong attention to detail Excellent written and verbal communication skills We are a growing and fast-moving company dedicated to quality, and the best customer support available and we need dedicated people who want to partner with us, If that is you, apply and become part of the team! Compensation shown is based on working 30hrs/wk + Travel compensation, which is in addition to work hours. Compensation could avg. more than 30/wk
11/06/2026
Full time
Job Description Job Description We are seeking positive, enthusiastic, and quality minded Experienced individuals with Data and Telecommunications cabling, IT Network systems troubleshooting and broadband cabling and repair. As a Field Technician, you will install, repair, and/or test, as required, network cabling and/or equipment as specified by end user requirements. We are seeking only experienced individuals. The persons we select will be hired as preferred contract technicians. Are you ready to perfect and grow in the technical services trade, to install and service broadband systems, onsite communications, network cabling, troubleshoot and repair data networks and communications systems? then we want you, especially if you like challenging work, interacting with professionals from all walks of life, and working on a team that leaves the word individual at the door. The right persons will provide quality work, grow into a skilled network specialist and work in an ever expanding and growing field. We are looking for positive, motivated, and quality minded people who want to make a difference. Looking for technicians to work in Northern CA, Western Nevada, Stockton and the south, Bay area. Responsibilities: Installation and repair of data and CCTV Cabling as required for Broadband circuits and data systems support Installation and maintenance of communication and network data systems Installation and maintenance of video and audio systems and components Investigate customer issues, identify, repair, and implement solutions Survey and specify installation and system requirements to meet customer requirements Order and maintain inventory stock supplies Must have and maintain own Truck, SUV or utility vehicle Must have own tools; i.e. Wireless drill, punch tool, RJ11/RJ45 crimper, 6' - 10' ladder, etc Qualifications: Knowledge of data cabling and using Microsoft office Previous experience in telecommunications, Data cabling, Networking and Video systems, or other related fields a must . Familiarity with telecommunications equipment, network, video and audio cabling, and computer and network configurations. Comfortable using a laptop and have one available with Windows 8 or better installed Knowledge of construction materials, tools, and techniques helpful Comfortable with Windows and Microsoft software and configuration tools Strong analytical and critical thinking skills Strong attention to detail Excellent written and verbal communication skills We are a growing and fast-moving company dedicated to quality, and the best customer support available and we need dedicated people who want to partner with us, If that is you, apply and become part of the team! Compensation shown is based on working 30hrs/wk + Travel compensation, which is in addition to work hours. Compensation could avg. more than 30/wk
Job Description Job Description Description: Title: Starlink Installer - Casual (Alaska) Department: Tidal Network Location: Open to remote applicants located in Alaska/Travel Required. Exemption Status: Non-Exempt Pay Grade(s): 10-12 ($33.62 - $40.67 + DOE) Reports To: Telecom Tower Construction Manager Purpose: The On-Call Telecommunications Installer assists with the installation and support of broadband and telecommunications services for Tidal Network. Assignments may include installing Starlink systems, setting up customer equipment, performing service calls, and supporting broadband projects in communities throughout Alaska. This is an on-call, project-based position, and new team members will receive hands-on, on-the-job training by working alongside experienced Tidal Network Field Technicians. Essential Functions. An individual in this role must be able to perform the following functions with or without reasonable accommodation: Perform residential and commercial installation of Starlink satellite internet systems and other broadband equipment. Install, configure, and troubleshoot routers, Wi-Fi equipment, customer premise equipment (CPE), and home networks. Conduct site assessments and determine appropriate equipment placement. Mount, align, and secure equipment using roof, wall, pole, or other approved mounting methods. Install, route, weatherproof, and secure network cabling; drill and seal wall penetrations when necessary. Respond to customer service requests, equipment replacements, maintenance calls, and technical support inquiries. Educate customers on equipment operation, Wi-Fi best practices, and basic troubleshooting. Complete installation documentation, service records, inventory tracking, and project reporting. Follow all Tidal Network safety standards, installation procedures, and quality control requirements. Travel throughout Alaska, including remote communities, to complete installations and support broadband deployment projects. Other duties as assigned. Requirements: Knowledge, Skills & Abilities. A comprehensive set of capabilities required to perform job tasks effectively: Ability to work safely on ladders, roofs, and in varied outdoor/weather conditions, including lifting up to 50 lbs. Proficiency with computers, mobile devices, Microsoft Office, and general technology systems. Working knowledge of internet and Wi-Fi networks; ability to diagnose and resolve basic technical issues. Ability to read, interpret, and apply information from technical manuals and documentation. Strong verbal and written communication skills with the ability to work effectively with customers, coworkers, and management. Ability to travel occasionally for customer support and training. Self-motivated with the ability to work independently and adapt to changing priorities. Strong organizational, interpersonal, and documentation skills. Ability to provide training and present information to individuals and groups. Knowledge of Tlingit, Haida, and Tsimshian cultures, or willingness to learn. Minimum Qualifications (education, experience, skills): High school diploma or GED 1 to 3 years experience in experience in telecommunications, satellite installation, low-voltage systems, IT support, construction, or a related field; OR an equivalent combination of education, training, and experience. Previous experience using hand and power tools. Must be 21 years of age with a Valid driver's license Preferred Qualifications (education, experience, skills): Experience installing Starlink or similar systems Experience with wireless broadband or fixed wireless equipment. Commercial Driver's License Physical Requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation: Ability to perform physically demanding work, including lifting up to 50 lbs; climbing ladders and working at heights; standing, bending, and kneeling for extended periods; working outdoors in varying weather conditions; and using tools and equipment safely with adequate vision, coordination, and manual dexterity. Work Environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Some travel may be required on small aircraft or ferry. Certain positions at Tlingit and Haida may have exposure to certain hazardous materials or conditions. The supervisor will review these if applicable.
10/02/2026
Full time
Job Description Job Description Description: Title: Starlink Installer - Casual (Alaska) Department: Tidal Network Location: Open to remote applicants located in Alaska/Travel Required. Exemption Status: Non-Exempt Pay Grade(s): 10-12 ($33.62 - $40.67 + DOE) Reports To: Telecom Tower Construction Manager Purpose: The On-Call Telecommunications Installer assists with the installation and support of broadband and telecommunications services for Tidal Network. Assignments may include installing Starlink systems, setting up customer equipment, performing service calls, and supporting broadband projects in communities throughout Alaska. This is an on-call, project-based position, and new team members will receive hands-on, on-the-job training by working alongside experienced Tidal Network Field Technicians. Essential Functions. An individual in this role must be able to perform the following functions with or without reasonable accommodation: Perform residential and commercial installation of Starlink satellite internet systems and other broadband equipment. Install, configure, and troubleshoot routers, Wi-Fi equipment, customer premise equipment (CPE), and home networks. Conduct site assessments and determine appropriate equipment placement. Mount, align, and secure equipment using roof, wall, pole, or other approved mounting methods. Install, route, weatherproof, and secure network cabling; drill and seal wall penetrations when necessary. Respond to customer service requests, equipment replacements, maintenance calls, and technical support inquiries. Educate customers on equipment operation, Wi-Fi best practices, and basic troubleshooting. Complete installation documentation, service records, inventory tracking, and project reporting. Follow all Tidal Network safety standards, installation procedures, and quality control requirements. Travel throughout Alaska, including remote communities, to complete installations and support broadband deployment projects. Other duties as assigned. Requirements: Knowledge, Skills & Abilities. A comprehensive set of capabilities required to perform job tasks effectively: Ability to work safely on ladders, roofs, and in varied outdoor/weather conditions, including lifting up to 50 lbs. Proficiency with computers, mobile devices, Microsoft Office, and general technology systems. Working knowledge of internet and Wi-Fi networks; ability to diagnose and resolve basic technical issues. Ability to read, interpret, and apply information from technical manuals and documentation. Strong verbal and written communication skills with the ability to work effectively with customers, coworkers, and management. Ability to travel occasionally for customer support and training. Self-motivated with the ability to work independently and adapt to changing priorities. Strong organizational, interpersonal, and documentation skills. Ability to provide training and present information to individuals and groups. Knowledge of Tlingit, Haida, and Tsimshian cultures, or willingness to learn. Minimum Qualifications (education, experience, skills): High school diploma or GED 1 to 3 years experience in experience in telecommunications, satellite installation, low-voltage systems, IT support, construction, or a related field; OR an equivalent combination of education, training, and experience. Previous experience using hand and power tools. Must be 21 years of age with a Valid driver's license Preferred Qualifications (education, experience, skills): Experience installing Starlink or similar systems Experience with wireless broadband or fixed wireless equipment. Commercial Driver's License Physical Requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation: Ability to perform physically demanding work, including lifting up to 50 lbs; climbing ladders and working at heights; standing, bending, and kneeling for extended periods; working outdoors in varying weather conditions; and using tools and equipment safely with adequate vision, coordination, and manual dexterity. Work Environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Some travel may be required on small aircraft or ferry. Certain positions at Tlingit and Haida may have exposure to certain hazardous materials or conditions. The supervisor will review these if applicable.
Astound is seeking a Commercial Network Technician to install, configure, and maintain broadband, voice, and video services for business customers. In this field-based role, you will deploy and troubleshoot fiber-rich networks, routers, switches, and WiFi solutions, ensuring reliable performance and outstanding customer experiences. You'll perform site surveys, test and certify circuits, document network changes, and collaborate with engineering and support teams. This position offers exposure to advanced telecommunications technologies and opportunities to grow in a fast-paced, customer-first environment. Responsibilities Install, configure, and activate broadband, voice, and video services for commercial customers Deploy and maintain routers, switches, Wi Fi access points, and related CPEPerform site surveys, cabling, and fiber/coax terminations to company standards Troubleshoot and resolve network, connectivity, and performance issues on-site Test and certify circuits using appropriate network testing tools Document installations, changes, and troubleshooting steps in ticketing systems Coordinate with engineering, NOC, and customer support teams on complex issues Educate customers on network setups, equipment use, and best practices Adhere to safety, quality, and regulatory standards during all field work Participate in on-call rotations and respond to escalations as needed Required Skills Network installation Network troubleshooting LAN/WAN configuration Routing and switching Fiber optic cabling TCP/IP and networking protocols Wi Fi deployment and optimization Network testing tools (e.g., OTDR, spectrum analyzers) Documentation and ticketing systems Customer-facing technical support
10/02/2026
Full time
Astound is seeking a Commercial Network Technician to install, configure, and maintain broadband, voice, and video services for business customers. In this field-based role, you will deploy and troubleshoot fiber-rich networks, routers, switches, and WiFi solutions, ensuring reliable performance and outstanding customer experiences. You'll perform site surveys, test and certify circuits, document network changes, and collaborate with engineering and support teams. This position offers exposure to advanced telecommunications technologies and opportunities to grow in a fast-paced, customer-first environment. Responsibilities Install, configure, and activate broadband, voice, and video services for commercial customers Deploy and maintain routers, switches, Wi Fi access points, and related CPEPerform site surveys, cabling, and fiber/coax terminations to company standards Troubleshoot and resolve network, connectivity, and performance issues on-site Test and certify circuits using appropriate network testing tools Document installations, changes, and troubleshooting steps in ticketing systems Coordinate with engineering, NOC, and customer support teams on complex issues Educate customers on network setups, equipment use, and best practices Adhere to safety, quality, and regulatory standards during all field work Participate in on-call rotations and respond to escalations as needed Required Skills Network installation Network troubleshooting LAN/WAN configuration Routing and switching Fiber optic cabling TCP/IP and networking protocols Wi Fi deployment and optimization Network testing tools (e.g., OTDR, spectrum analyzers) Documentation and ticketing systems Customer-facing technical support
Astound is seeking a skilled Internet Technician to join our ever-growing team, tasked with the responsibility of installing, maintaining, and repairing internet services. This role is critical in ensuring the delivery of high-quality digital communications and services to both residential and commercial clients. As an Internet Technician with Astound, you will play a vital role in sustaining our reputation for reliable connectivity and forward-thinking solutions. This position offers the opportunity to work with cutting-edge technology in telecommunications and to make a real impact on our daily operations. Responsibilities Install, configure, and troubleshoot residential and business internet connectivity. Regularly inspect and maintain routers, modems, and other related equipment. Address customer issues related to internet service, including onsite and remote support. Educate customers on the use and benefits of our services and products. Maintain accurate records of installations, repairs, and service schedules. Collaborate with the customer service and engineering teams to enhance service quality. Adhere to company protocols and safety guidelines in all work environments. Required Skills Proficient in configuring and troubleshooting routers and modems Strong understanding of broadband technology and fiber-optic communications Familiarity with networking principles and the Internet Protocol Suite Excellent interpersonal and communication skills Ability to work independently and manage time effectively
10/02/2026
Full time
Astound is seeking a skilled Internet Technician to join our ever-growing team, tasked with the responsibility of installing, maintaining, and repairing internet services. This role is critical in ensuring the delivery of high-quality digital communications and services to both residential and commercial clients. As an Internet Technician with Astound, you will play a vital role in sustaining our reputation for reliable connectivity and forward-thinking solutions. This position offers the opportunity to work with cutting-edge technology in telecommunications and to make a real impact on our daily operations. Responsibilities Install, configure, and troubleshoot residential and business internet connectivity. Regularly inspect and maintain routers, modems, and other related equipment. Address customer issues related to internet service, including onsite and remote support. Educate customers on the use and benefits of our services and products. Maintain accurate records of installations, repairs, and service schedules. Collaborate with the customer service and engineering teams to enhance service quality. Adhere to company protocols and safety guidelines in all work environments. Required Skills Proficient in configuring and troubleshooting routers and modems Strong understanding of broadband technology and fiber-optic communications Familiarity with networking principles and the Internet Protocol Suite Excellent interpersonal and communication skills Ability to work independently and manage time effectively