This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO Braze is seeking a Staff Machine Learning Engineer to join our Predictive and Generative AI (PGAI) team. The team's mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We run those solutions as production systems at global scale, from the distributed pipelines that train models for each customer to the high-throughput APIs that serve predictions into our messaging systems across multiple regions. You will own the platform underneath, and you will make deploying, operating, and scaling ML at Braze fast, safe, and efficient. As the Staff Engineer on the team, you will: Identify and drive the transformative initiatives that change how the team runs ML in production, whether that's replatforming our queueing and orchestration, overhauling deployment and cloud identity, or retiring a generation of infrastructure Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex infrastructure initiatives yourself from design through production. Current examples include multi-region model serving fleets, the pipelines that keep hundreds of customer-specific models healthy, and the CI and deployment tooling that moves it all safely Own the platform's technical vision and production quality bar. Set direction for how models are trained, deployed, served, and observed; lead incident response for ML systems; and drive the reliability and cost work that keeps the platform efficient at scale Drive initiatives that span teams. Our platform builds on shared infrastructure, deployment tooling, and data systems owned with partner teams, and you carry the technical relationships with those teams Raise the team's engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists Connect technical decisions to customer and business outcomes, and represent the team's technical perspective to product and engineering leadership WHO YOU ARE 8+ years building and operating distributed systems in production, with depth in deployment and operations. You have designed services for scale and reliability, owned CI/CD and infrastructure as code, and run what you built under production load Hands-on experience with ML workloads in production. Training pipelines, model serving, feature systems, or ML platform tooling all count; deep modeling experience is a plus rather than a requirement A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output Deep working knowledge of Kubernetes and cloud infrastructure, including identity and access management, networking, and the cost profile of what you run An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making Bonus: Queueing and orchestration systems such as Celery, RabbitMQ, Kafka, or Ray ML platform tooling such as MLflow or another model registry, feature stores, or ML observability Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes) Operating under compliance regimes such as SOX or HIPAA Customer engagement, personalization, or marketing technology domain experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,000/year, with an expected On Target Earnings (OTE) between $204,000 and $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. . click apply for full job details
11/13/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO Braze is seeking a Staff Machine Learning Engineer to join our Predictive and Generative AI (PGAI) team. The team's mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We run those solutions as production systems at global scale, from the distributed pipelines that train models for each customer to the high-throughput APIs that serve predictions into our messaging systems across multiple regions. You will own the platform underneath, and you will make deploying, operating, and scaling ML at Braze fast, safe, and efficient. As the Staff Engineer on the team, you will: Identify and drive the transformative initiatives that change how the team runs ML in production, whether that's replatforming our queueing and orchestration, overhauling deployment and cloud identity, or retiring a generation of infrastructure Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex infrastructure initiatives yourself from design through production. Current examples include multi-region model serving fleets, the pipelines that keep hundreds of customer-specific models healthy, and the CI and deployment tooling that moves it all safely Own the platform's technical vision and production quality bar. Set direction for how models are trained, deployed, served, and observed; lead incident response for ML systems; and drive the reliability and cost work that keeps the platform efficient at scale Drive initiatives that span teams. Our platform builds on shared infrastructure, deployment tooling, and data systems owned with partner teams, and you carry the technical relationships with those teams Raise the team's engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists Connect technical decisions to customer and business outcomes, and represent the team's technical perspective to product and engineering leadership WHO YOU ARE 8+ years building and operating distributed systems in production, with depth in deployment and operations. You have designed services for scale and reliability, owned CI/CD and infrastructure as code, and run what you built under production load Hands-on experience with ML workloads in production. Training pipelines, model serving, feature systems, or ML platform tooling all count; deep modeling experience is a plus rather than a requirement A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output Deep working knowledge of Kubernetes and cloud infrastructure, including identity and access management, networking, and the cost profile of what you run An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making Bonus: Queueing and orchestration systems such as Celery, RabbitMQ, Kafka, or Ray ML platform tooling such as MLflow or another model registry, feature stores, or ML observability Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes) Operating under compliance regimes such as SOX or HIPAA Customer engagement, personalization, or marketing technology domain experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,000/year, with an expected On Target Earnings (OTE) between $204,000 and $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. . click apply for full job details
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
11/13/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Description: Position Summary: The Venture Program Manager supports high-potential startups in the Trailblazer Accelerator Program. The role manages three accelerators: the Software Accelerator, the Digital Health Accelerator, and the Med Device + Therapeutics Accelerator. As the connective tissue across all three, this person manages programming, coordinates EIRs, SMEs and mentors, and directly supports both active cohort companies and Trailblazer alumni. This individual also serves as the assigned Venture Analyst for a portfolio of companies drawn from all three cohorts. For those companies, they deliver strategic, research-driven insights that speed up growth and fundraising readiness. This includes market research, commercialization strategy, financial modeling, and investor readiness support, tailored to each company's sector. For healthcare companies, this means expertise in regulatory, reimbursement, clinical, and development pathways. This role sits at the intersection of relationship management, program operations, and venture analysis. It requires strong organizational and communication skills, analytical thinking, and the ability to manage multiple client engagements and programs at the same time. The Venture Program Manager will also help improve program design, track outcomes, and strengthen the broader startup ecosystem. Requirements: Essential Job Functions 55% Client Journey Management & Program Delivery Serve as the primary relationship manager and trusted advisor for startups participating in Trailblazer programs , including active cohort companies in the Software, Digital Health, and Med Device + Therapeutics Accelerators Lead onboarding and ensure clients are effectively integrated into program resources and offerings Coordinate and support the delivery of program elements such as weekly workshops, events, and showcases, including outreach to SMEs & speakers across all three accelerators Create and maintain the annual calendar of program schedules for all three accelerators, keeping it updated with changes arising due to speaker availability or conflicting events Shape curriculum for each accelerator, adjusting programming to its sector and stage. For the healthcare accelerators, this covers topics such as regulatory strategy, reimbursement, clinical validation, IP, and selling to health systems. Build and manage the mentor and SME network across all three accelerators. Match mentors to companies based on need, and recruit healthcare experts such as clinicians, health system innovation leaders, regulatory and reimbursement consultants, pharma/medtech business development leaders, and healthcare-focused investors. Find opportunities for shared programming and peer connections across the three cohorts Act as the voice of the client by identifying trends, gaps, and opportunities to improve program effectiveness Maintain ongoing engagement through regular check-ins, tracking client goals, milestones, and support needs Connect clients to internal and external resources (mentors, advisors, partners, investors, and, for healthcare clients, clinical advisors, health systems, payers, and regulatory and reimbursement experts, etc.) Provide ongoing support to Trailblazer alumni, including resource connections, investor introductions, and continued engagement after the program Identify opportunities for client growth, collaboration, and continued engagement 25% Venture Analysis & Client Advisory Support Serve as assigned Venture Analyst for a portfolio of companies across all three accelerators. All assigned companies: Conduct and deliver research to support client growth, including: Market sizing and customer segmentation Competitive landscape analysis Go-to-market and pricing strategies Use case and stakeholder identification Identifying commercialization milestones and regulatory requirements that inform growth and acquisition strategies Assist in development of financial models and projections , including unit economics and capital requirements Help create or refine investor-facing materials such as pitch decks Support fundraising strategy, including investor targeting, round sizing, valuation, cap table basics, term sheet review, and due diligence preparation Advise on non-dilutive funding strategies, such as SBIR/STTR and federal, state, and foundation grants Generate lead lists of potential customers, investors, and strategic partners Software Accelerator companies: Advise on SaaS business models, pricing, and key metrics such as ARR/MRR, CAC, LTV, churn, and burn multiple Support go-to-market strategy, including sales-led and product-led growth motions and early customer acquisition Digital Health and Med Device + Therapeutics Accelerator companies: Guide startups on regulatory strategy, working with regulatory SMEs as needed. For devices and digital health, this includes FDA pathways (510(k), De Novo, PMA), Software as a Medical Device (SaMD), and CLIA/LDT considerations. For therapeutics, it includes the drug and biologic development pathway (preclinical, IND, Phase I-III, NDA/BLA) and expedited or special designations (e.g., Orphan, Breakthrough, Fast Track). Support reimbursement and market access planning, including CPT/HCPCS coding, coverage and payment pathways (CMS and commercial payers), and value-based care models Help clients map healthcare buyer dynamics across health systems, providers, payers, patients, and pharma/medtech partners, and work through procurement processes such as value analysis committees and IT/security reviews Advise on clinical validation and evidence generation strategies (pilots, real-world evidence, clinical studies) that support adoption and fundraising Support therapeutics and device startups on IP strategy, academic tech transfer and licensing, and partnering or exit pathways with pharma and medtech companies Help clients identify and evaluate development partners such as CROs, CDMOs, and contract manufacturers Help clients understand data privacy, security, and interoperability requirements (e.g., HIPAA, HL7/FHIR, SOC 2) Advise on healthcare-specific non-dilutive funding, such as NIH SBIR/STTR, ARPA-H, BARDA, and disease foundation grants All sectors: Maintain awareness of industry trends (e.g., Healthcare, SaaS, and emerging tech sectors), with depth in digital health, medtech, therapeutics, AI in healthcare, healthcare venture investment, and changes in healthcare policy and reimbursement 15% Data Management, Reporting & Insights Track program metrics, client progress, and outcomes for internal and external reporting across all three accelerators and alumni 5% Ecosystem Engagement & Special Projects Support sourcing and evaluation of new startup opportunities and program applicants for all three accelerators Assist with pitch competitions, due diligence, and deal flow activities , including market, clinical, and regulatory diligence on healthcare ventures Build and maintain relationships with software and healthcare ecosystem partners, such as health systems, academic medical centers, tech transfer offices, sector-focused VCs and angels, and corporate strategic investors Represent the organization at events and within the startup ecosystem Participate in strategic initiatives and cross-functional projects Physical Demands/Working Conditions Prolonged periods sitting at a desk and working on a computer Frequent use of standard office equipment such as computers, phones, photocopiers, and printers Ability to lift up to 15 pounds at times (e.g., files, office supplies) Occasional standing, walking, bending, or reaching Work is typically performed in a professional office environment May require occasional travel or attendance at offsite meetings or events Normal visual acuity for reading and computer work Ability to communicate effectively in person and via electronic means Must reside in Cleveland Ohio Required Qualifications Education, Training and/or Experience Education & Experience Bachelor's degree in business, STEM, life sciences, biomedical engineering, public health, or related field 3+ years of experience in healthtech commercialization, startups, venture, consulting, research, or accelerator/incubator environments Experience supporting both software/tech startups and healthcare companies, with hands-on healthcare commercialization experience (e.g., regulatory strategy, reimbursement, clinical adoption, health system sales, or drug/device development) Experience working with or within venture capital, angel networks, or corporate venture, including familiarity with fundraising stages, deal terms, and investor diligence Experience managing programs, cohorts, or mentor/advisor networks Knowledge, Skills & Abilities Working knowledge of the U.S. healthcare system, including providers, payers, health systems, value-based care, and reimbursement Familiarity with FDA regulatory pathways for medical devices, digital health, and therapeutics, and with healthcare compliance requirements (e.g., HIPAA) Understanding of SaaS business models and metrics Understanding of venture financing from pre-seed through Series A . click apply for full job details
11/13/2026
Full time
Description: Position Summary: The Venture Program Manager supports high-potential startups in the Trailblazer Accelerator Program. The role manages three accelerators: the Software Accelerator, the Digital Health Accelerator, and the Med Device + Therapeutics Accelerator. As the connective tissue across all three, this person manages programming, coordinates EIRs, SMEs and mentors, and directly supports both active cohort companies and Trailblazer alumni. This individual also serves as the assigned Venture Analyst for a portfolio of companies drawn from all three cohorts. For those companies, they deliver strategic, research-driven insights that speed up growth and fundraising readiness. This includes market research, commercialization strategy, financial modeling, and investor readiness support, tailored to each company's sector. For healthcare companies, this means expertise in regulatory, reimbursement, clinical, and development pathways. This role sits at the intersection of relationship management, program operations, and venture analysis. It requires strong organizational and communication skills, analytical thinking, and the ability to manage multiple client engagements and programs at the same time. The Venture Program Manager will also help improve program design, track outcomes, and strengthen the broader startup ecosystem. Requirements: Essential Job Functions 55% Client Journey Management & Program Delivery Serve as the primary relationship manager and trusted advisor for startups participating in Trailblazer programs , including active cohort companies in the Software, Digital Health, and Med Device + Therapeutics Accelerators Lead onboarding and ensure clients are effectively integrated into program resources and offerings Coordinate and support the delivery of program elements such as weekly workshops, events, and showcases, including outreach to SMEs & speakers across all three accelerators Create and maintain the annual calendar of program schedules for all three accelerators, keeping it updated with changes arising due to speaker availability or conflicting events Shape curriculum for each accelerator, adjusting programming to its sector and stage. For the healthcare accelerators, this covers topics such as regulatory strategy, reimbursement, clinical validation, IP, and selling to health systems. Build and manage the mentor and SME network across all three accelerators. Match mentors to companies based on need, and recruit healthcare experts such as clinicians, health system innovation leaders, regulatory and reimbursement consultants, pharma/medtech business development leaders, and healthcare-focused investors. Find opportunities for shared programming and peer connections across the three cohorts Act as the voice of the client by identifying trends, gaps, and opportunities to improve program effectiveness Maintain ongoing engagement through regular check-ins, tracking client goals, milestones, and support needs Connect clients to internal and external resources (mentors, advisors, partners, investors, and, for healthcare clients, clinical advisors, health systems, payers, and regulatory and reimbursement experts, etc.) Provide ongoing support to Trailblazer alumni, including resource connections, investor introductions, and continued engagement after the program Identify opportunities for client growth, collaboration, and continued engagement 25% Venture Analysis & Client Advisory Support Serve as assigned Venture Analyst for a portfolio of companies across all three accelerators. All assigned companies: Conduct and deliver research to support client growth, including: Market sizing and customer segmentation Competitive landscape analysis Go-to-market and pricing strategies Use case and stakeholder identification Identifying commercialization milestones and regulatory requirements that inform growth and acquisition strategies Assist in development of financial models and projections , including unit economics and capital requirements Help create or refine investor-facing materials such as pitch decks Support fundraising strategy, including investor targeting, round sizing, valuation, cap table basics, term sheet review, and due diligence preparation Advise on non-dilutive funding strategies, such as SBIR/STTR and federal, state, and foundation grants Generate lead lists of potential customers, investors, and strategic partners Software Accelerator companies: Advise on SaaS business models, pricing, and key metrics such as ARR/MRR, CAC, LTV, churn, and burn multiple Support go-to-market strategy, including sales-led and product-led growth motions and early customer acquisition Digital Health and Med Device + Therapeutics Accelerator companies: Guide startups on regulatory strategy, working with regulatory SMEs as needed. For devices and digital health, this includes FDA pathways (510(k), De Novo, PMA), Software as a Medical Device (SaMD), and CLIA/LDT considerations. For therapeutics, it includes the drug and biologic development pathway (preclinical, IND, Phase I-III, NDA/BLA) and expedited or special designations (e.g., Orphan, Breakthrough, Fast Track). Support reimbursement and market access planning, including CPT/HCPCS coding, coverage and payment pathways (CMS and commercial payers), and value-based care models Help clients map healthcare buyer dynamics across health systems, providers, payers, patients, and pharma/medtech partners, and work through procurement processes such as value analysis committees and IT/security reviews Advise on clinical validation and evidence generation strategies (pilots, real-world evidence, clinical studies) that support adoption and fundraising Support therapeutics and device startups on IP strategy, academic tech transfer and licensing, and partnering or exit pathways with pharma and medtech companies Help clients identify and evaluate development partners such as CROs, CDMOs, and contract manufacturers Help clients understand data privacy, security, and interoperability requirements (e.g., HIPAA, HL7/FHIR, SOC 2) Advise on healthcare-specific non-dilutive funding, such as NIH SBIR/STTR, ARPA-H, BARDA, and disease foundation grants All sectors: Maintain awareness of industry trends (e.g., Healthcare, SaaS, and emerging tech sectors), with depth in digital health, medtech, therapeutics, AI in healthcare, healthcare venture investment, and changes in healthcare policy and reimbursement 15% Data Management, Reporting & Insights Track program metrics, client progress, and outcomes for internal and external reporting across all three accelerators and alumni 5% Ecosystem Engagement & Special Projects Support sourcing and evaluation of new startup opportunities and program applicants for all three accelerators Assist with pitch competitions, due diligence, and deal flow activities , including market, clinical, and regulatory diligence on healthcare ventures Build and maintain relationships with software and healthcare ecosystem partners, such as health systems, academic medical centers, tech transfer offices, sector-focused VCs and angels, and corporate strategic investors Represent the organization at events and within the startup ecosystem Participate in strategic initiatives and cross-functional projects Physical Demands/Working Conditions Prolonged periods sitting at a desk and working on a computer Frequent use of standard office equipment such as computers, phones, photocopiers, and printers Ability to lift up to 15 pounds at times (e.g., files, office supplies) Occasional standing, walking, bending, or reaching Work is typically performed in a professional office environment May require occasional travel or attendance at offsite meetings or events Normal visual acuity for reading and computer work Ability to communicate effectively in person and via electronic means Must reside in Cleveland Ohio Required Qualifications Education, Training and/or Experience Education & Experience Bachelor's degree in business, STEM, life sciences, biomedical engineering, public health, or related field 3+ years of experience in healthtech commercialization, startups, venture, consulting, research, or accelerator/incubator environments Experience supporting both software/tech startups and healthcare companies, with hands-on healthcare commercialization experience (e.g., regulatory strategy, reimbursement, clinical adoption, health system sales, or drug/device development) Experience working with or within venture capital, angel networks, or corporate venture, including familiarity with fundraising stages, deal terms, and investor diligence Experience managing programs, cohorts, or mentor/advisor networks Knowledge, Skills & Abilities Working knowledge of the U.S. healthcare system, including providers, payers, health systems, value-based care, and reimbursement Familiarity with FDA regulatory pathways for medical devices, digital health, and therapeutics, and with healthcare compliance requirements (e.g., HIPAA) Understanding of SaaS business models and metrics Understanding of venture financing from pre-seed through Series A . click apply for full job details
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 15 The Team: Enterprise Technology & Platforms delivers cross-enterprise technology products, services, and capabilities to S&P Global's organizations and employees worldwide. The Developer Experience and Product Enablement function will own and evolve the enterprise product and software development lifecycle toolchain - the agentic PDLC - bringing together platforms, governance, support, productivity insights, and AI-native product management and engineering capabilities. It spans the full path from discovery and customer insight through definition, design, build, release, and in-market measurement, treating product management and engineering as one connected system rather than two adjacent toolsets. The team will operate as an enterprise hub, partnering closely with divisional CTO and product organizations and embedded practitioners to preserve business context while creating a consistent, scalable experience for both builders and the product leaders who direct them. Responsibilities and Impact: Approximately 10,000 developers across S&P Global build software on a common toolchain, and the product managers, designers, and analysts who decide what gets built work alongside them on a second, largely disconnected one. This role owns both and joins them. That toolchain is critical infrastructure for product discovery, software delivery, engineering productivity, security, resilience, and AI-native development. The role will reduce fragmentation and duplication, close the handoff gaps between product intent and shipped software, strengthen governance and support, and make developer and product experience a measurable strategic capability. Set the enterprise Developer Experience and Product Enablement strategy, product vision, roadmap, operating model, and investment priorities in partnership with the CIO leadership team, divisional CTOs, divisional heads of product, and other senior technology and product leaders. Own the full lifecycle of enterprise software development platforms and tools, including source code management, code collaboration, CI/CD, build engineering, developer environments, code quality and scanning, cloud development infrastructure, and related integrations. Own the full lifecycle of enterprise product management platforms and tools, including customer and market research repositories, idea intake and opportunity assessment, roadmapping and portfolio planning, requirements and specification authoring, design and prototyping, work management and backlog tooling, experimentation and feature management, product analytics, and voice-of-customer and feedback aggregation. Connect the two halves into a single agentic PDLC, establishing the traceable thread from customer insight to opportunity, specification, design, commit, release, and in-market outcome, so that product intent, engineering work, and measured impact reconcile in one system of record rather than in status decks. Manage the toolchain as a coherent portfolio of enterprise products, with clear customer outcomes, service levels, adoption goals, cost transparency, platform health measures, and accountable product ownership. Build a trusted partnership model with divisional CTOs, heads of product, executive sponsors, and embedded divisional practitioners to align enterprise standards with business-specific product and engineering requirements. Lead the consolidation of fragmented tooling, resources, licenses, support processes, and automation across both the product and engineering estates, reducing duplication while managing transitions without disrupting delivery. Establish a scalable support and self-service ecosystem for developers and product teams, including developer and product portals, template and artifact libraries, knowledge management, onboarding, access and license management, AI-assisted triage, and expert escalation. Own advocacy and community across both disciplines, including communities of practice, technical and product evangelism, onboarding and enablement content, craft standards for specifications and discovery practice, change communications, and structured feedback loops that earn adoption rather than mandate it. Own the innersource ecosystem, applying open-source working practice to proprietary code so that shared libraries, contribution standards, maintainer stewardship, and IP guardrails make reuse across divisions the default rather than the exception. Define and govern the enterprise approach to AI-native and agentic product development and software engineering, including approved tools, guardrails, model and data access, reusable agent workflows spanning research synthesis, specification drafting, prototype generation, code generation, and release readiness, platform integrations, experimentation, and responsible adoption. Create an enterprise measurement system for product and developer productivity and experience, including DORA metrics, cycle time from idea to release, adoption and utilization measures, tool ROI, practitioner sentiment, friction mapping, product outcome and experimentation results, and executive reporting. Build and lead a high-performing global organization across platform engineering, product management, product operations, design and research enablement, developer support, data and analytics, and forward-deployed AI engineering, with clear accountability and a strong talent strategy. Maintain strong operational rigor, security, resilience, financial management, vendor governance, and continuous improvement across the enterprise toolchain. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $220,000 to $350,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: A proven enterprise technology leader who has previously built, transformed, and operated a large-scale Developer Experience, developer platform, DevSecOps, or software engineering enablement function. Minimum of 15 years of progressive technology leadership experience, including responsibility for globally scaled engineering platforms, products, or shared services. Has held enterprise decision rights over tooling used by teams outside their own reporting line, with examples of contested standardization decisions reached alongside divisional CTOs and the trade-offs accepted on risk, cost, and developer experience. Direct ownership of modern product and software development lifecycle platforms in production, including design, source control, CI/CD, building systems, artifact management, developer environments, cloud development infrastructure, application security tooling, and platform integrations. Has owned a platform product roadmap with developers as the customer, including at least one decision to retire or deprioritize a tool that still had an installed user base. Has consolidated overlapping toolchains across multiple business units, and can speak to what was retired, what was recovered in licenses and effort, and how migrations were sequenced without interrupting delivery. Has rolled out AI-assisted development tooling to a developer population at scale, with measured adoption to show for it and defensible answers on guardrails, intellectual property, and model access. Has hired, built, and led a globally distributed organization spanning platform engineering, product management, developer support, and analytics. Excellent executive communication and stakeholder management skills, including the ability to translate technical complexity into clear business decisions, trade-offs, and measurable outcomes. Undergraduate degree required; advanced degree or equivalent relevant experience preferred. Additional Preferred Qualifications: Experience operating developer platforms in a highly regulated, security-conscious, or financial services environment. Experience designing hub-and-spoke operating models that combine enterprise platform ownership with embedded divisional engineering expertise. Has stood up a developer productivity measurement program - DORA metrics, developer sentiment research, adoption and cost data - and used its findings to change a roadmap or investment decision. Experience with enterprise platforms and integrations such as GitHub, Jira, Azure DevOps, Figma, Playwright, CI/CD systems, artifact repositories, developer portals, and API or model context protocol integration layers. Track record of using automation, self-service, data, and AI to improve developer experience and scale support without compromising quality or control. Actively maintains an external view of engineering platform and AI-assisted development practice - through vendor and peer networks, industry forums, or open-source and community participation. . click apply for full job details
11/13/2026
Full time
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 15 The Team: Enterprise Technology & Platforms delivers cross-enterprise technology products, services, and capabilities to S&P Global's organizations and employees worldwide. The Developer Experience and Product Enablement function will own and evolve the enterprise product and software development lifecycle toolchain - the agentic PDLC - bringing together platforms, governance, support, productivity insights, and AI-native product management and engineering capabilities. It spans the full path from discovery and customer insight through definition, design, build, release, and in-market measurement, treating product management and engineering as one connected system rather than two adjacent toolsets. The team will operate as an enterprise hub, partnering closely with divisional CTO and product organizations and embedded practitioners to preserve business context while creating a consistent, scalable experience for both builders and the product leaders who direct them. Responsibilities and Impact: Approximately 10,000 developers across S&P Global build software on a common toolchain, and the product managers, designers, and analysts who decide what gets built work alongside them on a second, largely disconnected one. This role owns both and joins them. That toolchain is critical infrastructure for product discovery, software delivery, engineering productivity, security, resilience, and AI-native development. The role will reduce fragmentation and duplication, close the handoff gaps between product intent and shipped software, strengthen governance and support, and make developer and product experience a measurable strategic capability. Set the enterprise Developer Experience and Product Enablement strategy, product vision, roadmap, operating model, and investment priorities in partnership with the CIO leadership team, divisional CTOs, divisional heads of product, and other senior technology and product leaders. Own the full lifecycle of enterprise software development platforms and tools, including source code management, code collaboration, CI/CD, build engineering, developer environments, code quality and scanning, cloud development infrastructure, and related integrations. Own the full lifecycle of enterprise product management platforms and tools, including customer and market research repositories, idea intake and opportunity assessment, roadmapping and portfolio planning, requirements and specification authoring, design and prototyping, work management and backlog tooling, experimentation and feature management, product analytics, and voice-of-customer and feedback aggregation. Connect the two halves into a single agentic PDLC, establishing the traceable thread from customer insight to opportunity, specification, design, commit, release, and in-market outcome, so that product intent, engineering work, and measured impact reconcile in one system of record rather than in status decks. Manage the toolchain as a coherent portfolio of enterprise products, with clear customer outcomes, service levels, adoption goals, cost transparency, platform health measures, and accountable product ownership. Build a trusted partnership model with divisional CTOs, heads of product, executive sponsors, and embedded divisional practitioners to align enterprise standards with business-specific product and engineering requirements. Lead the consolidation of fragmented tooling, resources, licenses, support processes, and automation across both the product and engineering estates, reducing duplication while managing transitions without disrupting delivery. Establish a scalable support and self-service ecosystem for developers and product teams, including developer and product portals, template and artifact libraries, knowledge management, onboarding, access and license management, AI-assisted triage, and expert escalation. Own advocacy and community across both disciplines, including communities of practice, technical and product evangelism, onboarding and enablement content, craft standards for specifications and discovery practice, change communications, and structured feedback loops that earn adoption rather than mandate it. Own the innersource ecosystem, applying open-source working practice to proprietary code so that shared libraries, contribution standards, maintainer stewardship, and IP guardrails make reuse across divisions the default rather than the exception. Define and govern the enterprise approach to AI-native and agentic product development and software engineering, including approved tools, guardrails, model and data access, reusable agent workflows spanning research synthesis, specification drafting, prototype generation, code generation, and release readiness, platform integrations, experimentation, and responsible adoption. Create an enterprise measurement system for product and developer productivity and experience, including DORA metrics, cycle time from idea to release, adoption and utilization measures, tool ROI, practitioner sentiment, friction mapping, product outcome and experimentation results, and executive reporting. Build and lead a high-performing global organization across platform engineering, product management, product operations, design and research enablement, developer support, data and analytics, and forward-deployed AI engineering, with clear accountability and a strong talent strategy. Maintain strong operational rigor, security, resilience, financial management, vendor governance, and continuous improvement across the enterprise toolchain. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $220,000 to $350,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: A proven enterprise technology leader who has previously built, transformed, and operated a large-scale Developer Experience, developer platform, DevSecOps, or software engineering enablement function. Minimum of 15 years of progressive technology leadership experience, including responsibility for globally scaled engineering platforms, products, or shared services. Has held enterprise decision rights over tooling used by teams outside their own reporting line, with examples of contested standardization decisions reached alongside divisional CTOs and the trade-offs accepted on risk, cost, and developer experience. Direct ownership of modern product and software development lifecycle platforms in production, including design, source control, CI/CD, building systems, artifact management, developer environments, cloud development infrastructure, application security tooling, and platform integrations. Has owned a platform product roadmap with developers as the customer, including at least one decision to retire or deprioritize a tool that still had an installed user base. Has consolidated overlapping toolchains across multiple business units, and can speak to what was retired, what was recovered in licenses and effort, and how migrations were sequenced without interrupting delivery. Has rolled out AI-assisted development tooling to a developer population at scale, with measured adoption to show for it and defensible answers on guardrails, intellectual property, and model access. Has hired, built, and led a globally distributed organization spanning platform engineering, product management, developer support, and analytics. Excellent executive communication and stakeholder management skills, including the ability to translate technical complexity into clear business decisions, trade-offs, and measurable outcomes. Undergraduate degree required; advanced degree or equivalent relevant experience preferred. Additional Preferred Qualifications: Experience operating developer platforms in a highly regulated, security-conscious, or financial services environment. Experience designing hub-and-spoke operating models that combine enterprise platform ownership with embedded divisional engineering expertise. Has stood up a developer productivity measurement program - DORA metrics, developer sentiment research, adoption and cost data - and used its findings to change a roadmap or investment decision. Experience with enterprise platforms and integrations such as GitHub, Jira, Azure DevOps, Figma, Playwright, CI/CD systems, artifact repositories, developer portals, and API or model context protocol integration layers. Track record of using automation, self-service, data, and AI to improve developer experience and scale support without compromising quality or control. Actively maintains an external view of engineering platform and AI-assisted development practice - through vendor and peer networks, industry forums, or open-source and community participation. . click apply for full job details
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. AI domain encompasses disciplines and job families dedicated to the creation, implementation, and management of artificial intelligence technologies. This domain includes roles focused on the research, design, engineering, application, and governance of AI systems. Within the AI domain, professionals work on developing intelligent algorithms and data-driven solutions to solve complex problems and improve decision-making processes. The scope of AI covers various subfields, including natural language processing (NLP), reinforcement learning, and generative AI. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Collaborate with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal customers, to understand requirements and develop needs according to business requirements for AI solutions Maintain and enhance existing enterprise services, applications, and platforms using domain driven design and test-driven development Troubleshoot and debug complex issues; identify and implement solutions Create detailed project specifications, requirements, and estimates Research and implement new AI technologies to enhance current processes, security, and performance Work closely with software architects and technical leads to ensure decisions meet long-term enterprise growth needs Work on pioneering projects that harness the power of artificial intelligence to solve complex problems and create significant business value. Responsible for participating in all phases of the development process, following agile processes and test-driven development, and using object-oriented development tools to analyze, model, design, construct and test reusable objects. Partner with a diverse team of experts, leveraging cutting-edge technologies to build scalable and impactful AI solutions. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 3+ years of full Software Development Life Cycle (SDLC) experience designing, developing, and implementing large-scale applications in hosted production environments 3+ years of professional, design, and open-source experience Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 5 years of full Software Development Life Cycle (SDLC) experience Prior experience designing and building agentic systems Prior experience developing and implementing AI solutions using Large-Language Models (LLMs) Airline or transport industry experience is a plus Skills, Licenses & Certifications Practical understanding of transformer architectures and how modern LLMs work Experience building agentic orchestration using frameworks such as Semantic Kernel, LangChain/LangGraph, Microsoft Copilot Studio, OpenAI/Anthropic tool-calling patterns, or equivalent internal frameworks Proficiency in prompt engineering: systematic prompt design, few-shot learning, chain-of-thought, and prompt optimization for foundation models Knowledge of vector databases (e.g., Pinecone, FAISS, Weaviate, Chroma) and RAG architecture patterns Experience with LLM evaluation methods, including LLM-as-a-judge, automated benchmarking, and regression testing for model outputs Proficiency in post-deployment model maintenance, including observability, monitoring, cost optimization, and drift detection Experience developing and implementing governance frameworks and controls for responsible AI Familiarity with AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude Code) is a plus Knowledge of experimentation and measurement: A/B testing, KPI instrumentation, and operational analytics Strong proficiency in Python; working knowledge of Java or another enterprise language Proficiency in object-oriented design techniques and principles Experience with cloud platforms (Azure, AWS, or GCP) and cloud-native development patterns Experience with CI/CD pipelines and DevOps toolchain: Git, GitHub, Jenkins, ADO Pipelines, or equivalent Experience with RESTful API design and integration patterns (JSON, microservices) Experience in Agile methodologies, such as SCRUM What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Member Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
11/13/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. AI domain encompasses disciplines and job families dedicated to the creation, implementation, and management of artificial intelligence technologies. This domain includes roles focused on the research, design, engineering, application, and governance of AI systems. Within the AI domain, professionals work on developing intelligent algorithms and data-driven solutions to solve complex problems and improve decision-making processes. The scope of AI covers various subfields, including natural language processing (NLP), reinforcement learning, and generative AI. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Collaborate with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal customers, to understand requirements and develop needs according to business requirements for AI solutions Maintain and enhance existing enterprise services, applications, and platforms using domain driven design and test-driven development Troubleshoot and debug complex issues; identify and implement solutions Create detailed project specifications, requirements, and estimates Research and implement new AI technologies to enhance current processes, security, and performance Work closely with software architects and technical leads to ensure decisions meet long-term enterprise growth needs Work on pioneering projects that harness the power of artificial intelligence to solve complex problems and create significant business value. Responsible for participating in all phases of the development process, following agile processes and test-driven development, and using object-oriented development tools to analyze, model, design, construct and test reusable objects. Partner with a diverse team of experts, leveraging cutting-edge technologies to build scalable and impactful AI solutions. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 3+ years of full Software Development Life Cycle (SDLC) experience designing, developing, and implementing large-scale applications in hosted production environments 3+ years of professional, design, and open-source experience Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 5 years of full Software Development Life Cycle (SDLC) experience Prior experience designing and building agentic systems Prior experience developing and implementing AI solutions using Large-Language Models (LLMs) Airline or transport industry experience is a plus Skills, Licenses & Certifications Practical understanding of transformer architectures and how modern LLMs work Experience building agentic orchestration using frameworks such as Semantic Kernel, LangChain/LangGraph, Microsoft Copilot Studio, OpenAI/Anthropic tool-calling patterns, or equivalent internal frameworks Proficiency in prompt engineering: systematic prompt design, few-shot learning, chain-of-thought, and prompt optimization for foundation models Knowledge of vector databases (e.g., Pinecone, FAISS, Weaviate, Chroma) and RAG architecture patterns Experience with LLM evaluation methods, including LLM-as-a-judge, automated benchmarking, and regression testing for model outputs Proficiency in post-deployment model maintenance, including observability, monitoring, cost optimization, and drift detection Experience developing and implementing governance frameworks and controls for responsible AI Familiarity with AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude Code) is a plus Knowledge of experimentation and measurement: A/B testing, KPI instrumentation, and operational analytics Strong proficiency in Python; working knowledge of Java or another enterprise language Proficiency in object-oriented design techniques and principles Experience with cloud platforms (Azure, AWS, or GCP) and cloud-native development patterns Experience with CI/CD pipelines and DevOps toolchain: Git, GitHub, Jenkins, ADO Pipelines, or equivalent Experience with RESTful API design and integration patterns (JSON, microservices) Experience in Agile methodologies, such as SCRUM What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Member Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Job Description Job Description Genesis10 is currently seeking an Environment Management Support Engineer for a contract position with a Global Financial Institution located in Charlotte, NC and Plano, TX. This is a 12+ month contract opportunity. The successful candidate will join the Deployment and Environment Management team within a Global Technology organization. This role focuses on transforming new applications into fully supported trading systems and implementing Ansible Playbooks for deployment automation. This position requires a solid technical background, experience in the financial services industry, and a proven track record of success in a DevOps culture. Responsibilities: Work with the development community to take their new applications and turn it into a fully supported trading system Participate in understanding SDLC and implementing Ansible Playbooks for deployment automation Serve as a fully proficient technical resource, providing technical knowledge and capabilities as team member and individual contributor Create solutions that will seamlessly integrate with adjunct technologies (i.e. SDLC's CI/CD pipeline) Create a DevOps culture and automate all deployments using the latest industry leading technologies and processes Collaborate with internal and external subject matter experts, including line-of-business, business technology teams and operational support teams Document requirements from subject matter experts and development teams to implement them in playbook format with minimal assistance Adhere to, update, and/or create where necessary standards and internal controls and procedures Work alongside developers to ensure that their application adheres to high standards Requirements: Bachelor's degree with a technical major, such as computer science, computer engineering or 10 years relevant experience in lieu of degree Minimum 3+ years Unix administration background (mid-level), FREEBSD desired but Linux acceptable Very experienced with scripting languages such as Shell/Python Ansible background preferred, experience writing Ansible playbooks Excellent understanding of Software Development Lifecycle (SDLC) Hands-on experience troubleshooting application production issues Experience working in a highly pressurized trading environment Sound knowledge and experience around virtualizations, containers, OpenShift, and Jenkins Strong analytical, organizational, and time management skills, including attention to detail Willing to be part of 18/7 onshore support team, including working in different shift timings and potential weekend needs Strong oral and written communication skills Desired skills: FREEBSD or Linux (mid-level) systems administration Exposure to DevOps Tools, particularly Ansible (Ansible Tower as a Service is ideal) Varied scripting backgrounds, including Unix shell, Perl, and Python Experience with ServiceNow and/or BMC ITSM Remedy Experience with developing automated patching Basic networking understanding Experience using shared storage and load balancers for application resiliency Experience using monitoring and observability tools (e.g., Splunk, Dynatrace) to assess application and environment health Pay range: $58.31 - $66.31 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/13/2026
Full time
Job Description Job Description Genesis10 is currently seeking an Environment Management Support Engineer for a contract position with a Global Financial Institution located in Charlotte, NC and Plano, TX. This is a 12+ month contract opportunity. The successful candidate will join the Deployment and Environment Management team within a Global Technology organization. This role focuses on transforming new applications into fully supported trading systems and implementing Ansible Playbooks for deployment automation. This position requires a solid technical background, experience in the financial services industry, and a proven track record of success in a DevOps culture. Responsibilities: Work with the development community to take their new applications and turn it into a fully supported trading system Participate in understanding SDLC and implementing Ansible Playbooks for deployment automation Serve as a fully proficient technical resource, providing technical knowledge and capabilities as team member and individual contributor Create solutions that will seamlessly integrate with adjunct technologies (i.e. SDLC's CI/CD pipeline) Create a DevOps culture and automate all deployments using the latest industry leading technologies and processes Collaborate with internal and external subject matter experts, including line-of-business, business technology teams and operational support teams Document requirements from subject matter experts and development teams to implement them in playbook format with minimal assistance Adhere to, update, and/or create where necessary standards and internal controls and procedures Work alongside developers to ensure that their application adheres to high standards Requirements: Bachelor's degree with a technical major, such as computer science, computer engineering or 10 years relevant experience in lieu of degree Minimum 3+ years Unix administration background (mid-level), FREEBSD desired but Linux acceptable Very experienced with scripting languages such as Shell/Python Ansible background preferred, experience writing Ansible playbooks Excellent understanding of Software Development Lifecycle (SDLC) Hands-on experience troubleshooting application production issues Experience working in a highly pressurized trading environment Sound knowledge and experience around virtualizations, containers, OpenShift, and Jenkins Strong analytical, organizational, and time management skills, including attention to detail Willing to be part of 18/7 onshore support team, including working in different shift timings and potential weekend needs Strong oral and written communication skills Desired skills: FREEBSD or Linux (mid-level) systems administration Exposure to DevOps Tools, particularly Ansible (Ansible Tower as a Service is ideal) Varied scripting backgrounds, including Unix shell, Perl, and Python Experience with ServiceNow and/or BMC ITSM Remedy Experience with developing automated patching Basic networking understanding Experience using shared storage and load balancers for application resiliency Experience using monitoring and observability tools (e.g., Splunk, Dynatrace) to assess application and environment health Pay range: $58.31 - $66.31 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
WEIDENHAMMER SYSTEMS CORPORATION
Wyomissing, Pennsylvania
Description: You're already the person your team turns to when the toughest issues land. Now it's time to lead the desk, develop the team, and help fix what keeps breaking. Weidenhammer is looking for an IT Operations Technical Lead to lead our Cloud & Infrastructure Service Desk while staying hands-on as the senior escalation point across Microsoft 365, Azure, Entra ID, Windows Server, virtualization, networking, backup and disaster recovery, and security. You'll coach and develop service desk analysts and engineers, lead the response when major incidents occur, and drive problem management to eliminate recurring issues at the root. Just as importantly, you'll help shape how we use smarter monitoring, automation, and AI-assisted tools to continually improve the way we deliver managed services to our clients. Have ideas for making operations better? Good. We want them. This is an opportunity to do more than resolve the next ticket. You'll have the ability to improve processes, strengthen the team, and help build a more proactive and efficient service environment. Why Weidenhammer? For nearly 50 years, Weidenhammer has helped middle-market organizations modernize technology, strengthen cybersecurity, and put data and AI to work. We're a senior-led, outcome-driven Microsoft partner with 100+ professionals delivering managed services, cloud, and hosting solutions from our data center footprint in Collegeville, PA, backed by a disaster recovery site in Chandler, AZ. Our technical leads get real responsibility, broad technology exposure, and the opportunity to make an impact. We believe in solving problems the right way, investing in better tools and automation, and creating an environment where people learn from one another and grow. Some of our best professionals started on the service desk and continued building their careers from there. We also offer a competitive benefits package that includes medical, dental, and vision insurance, a 401(k), paid time off, paid parental leave, training and development opportunities, paid volunteer time, wellness programs, and hybrid flexibility. Ready to stop just solving the toughest problems and start leading the way forward? Requirements: The IT Operations Technical Manager leads the Cloud and Infrastructure Service Desk and serves as the senior hands-on technical escalation point for the operations team supporting Weidenhammer clients. The role combines advanced troubleshooting, technical mentoring, platform administration, documentation, and service improvement across client infrastructure, cloud, identity, endpoint, network, backup, monitoring, and security technologies. Working closely with the Cloud and Infrastructure team, the Manager may be assigned to do complete any of the following: support, mentor, and manage service desk team members, diagnose complex problems, coordinate technical responses during high-impact incidents, validate changes, strengthen monitoring and automation, and ensure new solutions are secure, supportable, and well documented before they enter ongoing support. Essential Functions Manage the Cloud and Infrastructure Service Desk and serve as the senior technical escalation resource for complex incidents and service requests across Microsoft 365, Azure, Windows Server, virtualization, networking, identity, endpoint management, backup, recovery, monitoring, and security operations. Lead structured troubleshooting and root-cause analysis, using logs, telemetry, configuration data, monitoring platforms, and vendor resources to isolate issues and restore service. Provide hands-on technical guidance and coaching to Service Desk Analysts, System Administrators, and Engineers; review troubleshooting approaches, recommend next steps, and strengthen team capability. Coordinate the technical response during major incidents, including triage, workstream assignment, vendor escalation, recovery validation, technical updates, and post-incident corrective actions. Administer, configure, and improve the platforms used to monitor, manage, secure, document, and support client environments within approved access and change-control practices. Develop and maintain technical standards, configuration baselines, build documentation, runbooks, knowledge articles, diagrams, and escalation procedures, along with accurate configuration, asset, licensing, and subscription records in approved service-management and documentation platforms. Review monitoring coverage, alert quality, thresholds, and response procedures to reduce noise and improve early detection of client-impacting conditions. Lead problem management for recurring or high-impact issues, analyzing incident trends, alert patterns, capacity concerns, and platform health data, and implement durable corrective actions (standardized configurations, automation, tool consolidation, documentation, or architectural recommendations) prioritized by risk and client impact. Perform and validate complex changes, maintenance activities, upgrades, migrations, and remediation work, including risk assessment, testing, communication, and rollback planning. Partner with security teams to operationalize identity protection, endpoint security, patching, vulnerability remediation, privileged-access controls, backup and recovery, certificate and lifecycle management, logging, incident response, and evidence requirements across managed environments. Use scripting, workflow automation, APIs, and AI-assisted tools to improve troubleshooting, reporting, configuration consistency, documentation, and repetitive operational work, with appropriate review and governance. Participate in solution reviews and project handoffs and provide technical oversight for transitioning new and changed services into support, identifying supportability concerns, technical debt, and security risks, and validating documentation, monitoring, access, security controls, backup, support ownership, and operational readiness before acceptance. Explain technical conditions, business impact, risks, and recommend next steps in clear language to clients and internal stakeholders, and coordinate with technology vendors and partners, carriers, and third-party support organizations to resolve product defects, service issues, licensing concerns, and complex escalations. Maintain deep working knowledge of the managed-services technology portfolio and pursue role-aligned learning and certifications that support client and service needs. Contribute technical input to client onboarding, assessments, service reviews, proposals, and scope validation when operational expertise is required. Assist with after-hours maintenance and participate in the technical escalation rotation for critical client issues as required. Promote disciplined use of incident, request, problem, change, configuration, knowledge, and continual-improvement practices across the team. Competencies Practical knowledge of IT service management, including incident, major incident, problem, change, request, configuration, knowledge, and continual-improvement practices and the technical evidence required to support them. Advanced hands-on troubleshooting experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID, virtualization, networking, endpoint management, backup and recovery, monitoring, and security technologies, including diagnosing complex, multi-layer issues using logs, packet and performance data, telemetry, and configuration analysis. Experience administering remote monitoring and management, IT service-management, documentation, endpoint, identity, backup, security, and observability platforms in an MSP or multi-client environment. Working knowledge of PowerShell or comparable scripting, workflow automation, APIs, and AI-assisted technical tools, with appropriate testing, security, and human review. Strong understanding of identity, least privilege, endpoint protection, vulnerability remediation, logging, backup, recovery, network security, and secure configuration principles. Ability to translate technical findings into clear business impact, risk, recovery options, and recommendations for clients and leadership. Demonstrated judgment during major incidents, production changes, competing priorities, and high-pressure client escalations. Strong technical writing skills, including runbooks, diagrams, build standards, knowledge articles, and post-incident documentation. Ability to lead, mentor, and develop technical professionals, coordinate work across teams, and raise technical quality. Highly organized, self-directed, and accountable, with disciplined change control, validation, and follow-through. Project awareness sufficient to manage technical dependencies, risks, testing, cutover activities, operational acceptance, and stakeholder communication. What Success Looks Like Team members have clear expectations, regular coaching, development plans, and appropriate coverage, and receive practical technical guidance that improves first-contact resolution, escalation quality, and confidence handling increasingly complex work. Recurring issues, manual effort, and avoidable client disruption are measurably reduced through problem management, root-cause analysis, permanent corrective actions, technical standards, automation, and knowledge reuse. Client environments have current monitoring, meaningful alerts, accurate documentation and runbooks, supportable configurations . click apply for full job details
11/13/2026
Full time
Description: You're already the person your team turns to when the toughest issues land. Now it's time to lead the desk, develop the team, and help fix what keeps breaking. Weidenhammer is looking for an IT Operations Technical Lead to lead our Cloud & Infrastructure Service Desk while staying hands-on as the senior escalation point across Microsoft 365, Azure, Entra ID, Windows Server, virtualization, networking, backup and disaster recovery, and security. You'll coach and develop service desk analysts and engineers, lead the response when major incidents occur, and drive problem management to eliminate recurring issues at the root. Just as importantly, you'll help shape how we use smarter monitoring, automation, and AI-assisted tools to continually improve the way we deliver managed services to our clients. Have ideas for making operations better? Good. We want them. This is an opportunity to do more than resolve the next ticket. You'll have the ability to improve processes, strengthen the team, and help build a more proactive and efficient service environment. Why Weidenhammer? For nearly 50 years, Weidenhammer has helped middle-market organizations modernize technology, strengthen cybersecurity, and put data and AI to work. We're a senior-led, outcome-driven Microsoft partner with 100+ professionals delivering managed services, cloud, and hosting solutions from our data center footprint in Collegeville, PA, backed by a disaster recovery site in Chandler, AZ. Our technical leads get real responsibility, broad technology exposure, and the opportunity to make an impact. We believe in solving problems the right way, investing in better tools and automation, and creating an environment where people learn from one another and grow. Some of our best professionals started on the service desk and continued building their careers from there. We also offer a competitive benefits package that includes medical, dental, and vision insurance, a 401(k), paid time off, paid parental leave, training and development opportunities, paid volunteer time, wellness programs, and hybrid flexibility. Ready to stop just solving the toughest problems and start leading the way forward? Requirements: The IT Operations Technical Manager leads the Cloud and Infrastructure Service Desk and serves as the senior hands-on technical escalation point for the operations team supporting Weidenhammer clients. The role combines advanced troubleshooting, technical mentoring, platform administration, documentation, and service improvement across client infrastructure, cloud, identity, endpoint, network, backup, monitoring, and security technologies. Working closely with the Cloud and Infrastructure team, the Manager may be assigned to do complete any of the following: support, mentor, and manage service desk team members, diagnose complex problems, coordinate technical responses during high-impact incidents, validate changes, strengthen monitoring and automation, and ensure new solutions are secure, supportable, and well documented before they enter ongoing support. Essential Functions Manage the Cloud and Infrastructure Service Desk and serve as the senior technical escalation resource for complex incidents and service requests across Microsoft 365, Azure, Windows Server, virtualization, networking, identity, endpoint management, backup, recovery, monitoring, and security operations. Lead structured troubleshooting and root-cause analysis, using logs, telemetry, configuration data, monitoring platforms, and vendor resources to isolate issues and restore service. Provide hands-on technical guidance and coaching to Service Desk Analysts, System Administrators, and Engineers; review troubleshooting approaches, recommend next steps, and strengthen team capability. Coordinate the technical response during major incidents, including triage, workstream assignment, vendor escalation, recovery validation, technical updates, and post-incident corrective actions. Administer, configure, and improve the platforms used to monitor, manage, secure, document, and support client environments within approved access and change-control practices. Develop and maintain technical standards, configuration baselines, build documentation, runbooks, knowledge articles, diagrams, and escalation procedures, along with accurate configuration, asset, licensing, and subscription records in approved service-management and documentation platforms. Review monitoring coverage, alert quality, thresholds, and response procedures to reduce noise and improve early detection of client-impacting conditions. Lead problem management for recurring or high-impact issues, analyzing incident trends, alert patterns, capacity concerns, and platform health data, and implement durable corrective actions (standardized configurations, automation, tool consolidation, documentation, or architectural recommendations) prioritized by risk and client impact. Perform and validate complex changes, maintenance activities, upgrades, migrations, and remediation work, including risk assessment, testing, communication, and rollback planning. Partner with security teams to operationalize identity protection, endpoint security, patching, vulnerability remediation, privileged-access controls, backup and recovery, certificate and lifecycle management, logging, incident response, and evidence requirements across managed environments. Use scripting, workflow automation, APIs, and AI-assisted tools to improve troubleshooting, reporting, configuration consistency, documentation, and repetitive operational work, with appropriate review and governance. Participate in solution reviews and project handoffs and provide technical oversight for transitioning new and changed services into support, identifying supportability concerns, technical debt, and security risks, and validating documentation, monitoring, access, security controls, backup, support ownership, and operational readiness before acceptance. Explain technical conditions, business impact, risks, and recommend next steps in clear language to clients and internal stakeholders, and coordinate with technology vendors and partners, carriers, and third-party support organizations to resolve product defects, service issues, licensing concerns, and complex escalations. Maintain deep working knowledge of the managed-services technology portfolio and pursue role-aligned learning and certifications that support client and service needs. Contribute technical input to client onboarding, assessments, service reviews, proposals, and scope validation when operational expertise is required. Assist with after-hours maintenance and participate in the technical escalation rotation for critical client issues as required. Promote disciplined use of incident, request, problem, change, configuration, knowledge, and continual-improvement practices across the team. Competencies Practical knowledge of IT service management, including incident, major incident, problem, change, request, configuration, knowledge, and continual-improvement practices and the technical evidence required to support them. Advanced hands-on troubleshooting experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID, virtualization, networking, endpoint management, backup and recovery, monitoring, and security technologies, including diagnosing complex, multi-layer issues using logs, packet and performance data, telemetry, and configuration analysis. Experience administering remote monitoring and management, IT service-management, documentation, endpoint, identity, backup, security, and observability platforms in an MSP or multi-client environment. Working knowledge of PowerShell or comparable scripting, workflow automation, APIs, and AI-assisted technical tools, with appropriate testing, security, and human review. Strong understanding of identity, least privilege, endpoint protection, vulnerability remediation, logging, backup, recovery, network security, and secure configuration principles. Ability to translate technical findings into clear business impact, risk, recovery options, and recommendations for clients and leadership. Demonstrated judgment during major incidents, production changes, competing priorities, and high-pressure client escalations. Strong technical writing skills, including runbooks, diagrams, build standards, knowledge articles, and post-incident documentation. Ability to lead, mentor, and develop technical professionals, coordinate work across teams, and raise technical quality. Highly organized, self-directed, and accountable, with disciplined change control, validation, and follow-through. Project awareness sufficient to manage technical dependencies, risks, testing, cutover activities, operational acceptance, and stakeholder communication. What Success Looks Like Team members have clear expectations, regular coaching, development plans, and appropriate coverage, and receive practical technical guidance that improves first-contact resolution, escalation quality, and confidence handling increasingly complex work. Recurring issues, manual effort, and avoidable client disruption are measurably reduced through problem management, root-cause analysis, permanent corrective actions, technical standards, automation, and knowledge reuse. Client environments have current monitoring, meaningful alerts, accurate documentation and runbooks, supportable configurations . click apply for full job details
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. AI domain encompasses disciplines and job families dedicated to the creation, implementation, and management of artificial intelligence technologies. This domain includes roles focused on the research, design, engineering, application, and governance of AI systems. Within the AI domain, professionals work on developing intelligent algorithms and data-driven solutions to solve complex problems and improve decision-making processes. The scope of AI covers various subfields, including natural language processing (NLP), computer vision, robotics, reinforcement learning, and generative AI. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Collaborate with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal customers, to understand requirements and develop needs according to business requirements for AI solutions Maintain and enhance existing enterprise services, applications, and platforms using domain driven design and test-driven development Troubleshoot and debug complex issues; identify and implement solutions Create detailed project specifications, requirements, and estimates Research and implement new AI technologies to enhance current processes, security, and performance Work closely with software architects and technical leads to ensure decisions meet long-term enterprise growth needs Work on pioneering projects that harness the power of artificial intelligence to solve complex problems and create significant business value. Responsible for participating in all phases of the development process, following agile processes and test-driven development, and using object-oriented development tools to analyze, model, design, construct and test reusable objects. Partner with a diverse team of experts, leveraging cutting-edge technologies to build scalable and impactful AI solutions. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 1+ years of full Software Development Life Cycle (SDLC) experience designing, developing, and implementing large-scale applications in hosted production environments 1+ years of professional, design, and open-source experience Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 3 years of full Software Development Life Cycle (SDLC) experience Prior experience developing and implementing applications with optimization and/or machine learning models inside Prior experience developing and implementing generative-based AI solutions using Large-Language Models (LLMs) (e.g., Open AI GPT, Google Gemini, Llama) Airline Industry experience Skills, Licenses & Certifications Proficiency in Full Stack Development Proficiency and demonstrated experience in the following technologies: J2EE technologies: Java, JSP, JMS, JAXB, JDBC, EJB Database and persistence frameworks: Hibernate, Oracle, Object/Relational Mapping, Query performance tuning Cloud-based development: Azure Cloud, AWS Web Servers: Tomcat, tcServer, Websphere Web Services: REST/SOAP (JSON/WSDL/XML) Frameworks: Spring Framework, Spring Boot Front-end: Angular JS, CSS, jQuery, AJAX Build/deployment tools: Maven, Gradel, Git, Junit, Mockito Other Dev Ops Toolchain: Nexus Repository, SonarQube, Slack, GitHub, Jenkins, ElasticSearch, Logback, Log4j ADO Pipelines, Docker Other: Linux/Unix shell Scripting, JavaScript, IBM MQ/Rabbit MQ SQL Developer, IDE Proficiency in object-oriented design techniques and principles Proficiency in Retrieval Augmented Generation (RAG) techniques for generative-based AI models Proficiency in Microsoft Office Tools (Project, Excel, Word, PowerPoint, etc.) Experience in Agile methodologies, such as SCRUM Experience in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Member Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
11/13/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. AI domain encompasses disciplines and job families dedicated to the creation, implementation, and management of artificial intelligence technologies. This domain includes roles focused on the research, design, engineering, application, and governance of AI systems. Within the AI domain, professionals work on developing intelligent algorithms and data-driven solutions to solve complex problems and improve decision-making processes. The scope of AI covers various subfields, including natural language processing (NLP), computer vision, robotics, reinforcement learning, and generative AI. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Collaborate with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal customers, to understand requirements and develop needs according to business requirements for AI solutions Maintain and enhance existing enterprise services, applications, and platforms using domain driven design and test-driven development Troubleshoot and debug complex issues; identify and implement solutions Create detailed project specifications, requirements, and estimates Research and implement new AI technologies to enhance current processes, security, and performance Work closely with software architects and technical leads to ensure decisions meet long-term enterprise growth needs Work on pioneering projects that harness the power of artificial intelligence to solve complex problems and create significant business value. Responsible for participating in all phases of the development process, following agile processes and test-driven development, and using object-oriented development tools to analyze, model, design, construct and test reusable objects. Partner with a diverse team of experts, leveraging cutting-edge technologies to build scalable and impactful AI solutions. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 1+ years of full Software Development Life Cycle (SDLC) experience designing, developing, and implementing large-scale applications in hosted production environments 1+ years of professional, design, and open-source experience Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 3 years of full Software Development Life Cycle (SDLC) experience Prior experience developing and implementing applications with optimization and/or machine learning models inside Prior experience developing and implementing generative-based AI solutions using Large-Language Models (LLMs) (e.g., Open AI GPT, Google Gemini, Llama) Airline Industry experience Skills, Licenses & Certifications Proficiency in Full Stack Development Proficiency and demonstrated experience in the following technologies: J2EE technologies: Java, JSP, JMS, JAXB, JDBC, EJB Database and persistence frameworks: Hibernate, Oracle, Object/Relational Mapping, Query performance tuning Cloud-based development: Azure Cloud, AWS Web Servers: Tomcat, tcServer, Websphere Web Services: REST/SOAP (JSON/WSDL/XML) Frameworks: Spring Framework, Spring Boot Front-end: Angular JS, CSS, jQuery, AJAX Build/deployment tools: Maven, Gradel, Git, Junit, Mockito Other Dev Ops Toolchain: Nexus Repository, SonarQube, Slack, GitHub, Jenkins, ElasticSearch, Logback, Log4j ADO Pipelines, Docker Other: Linux/Unix shell Scripting, JavaScript, IBM MQ/Rabbit MQ SQL Developer, IDE Proficiency in object-oriented design techniques and principles Proficiency in Retrieval Augmented Generation (RAG) techniques for generative-based AI models Proficiency in Microsoft Office Tools (Project, Excel, Word, PowerPoint, etc.) Experience in Agile methodologies, such as SCRUM Experience in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Member Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Job Description Job Description About Agile Defense At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests. Requisition #: 1984 Job Title: Tactical Data link (TDL) Test & Evaluation Analyst - Intermediate Location: Fort Huachuca, AZ Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): Requires at least 1 certification in area of specialization. Examples include Sec+/SecX, Certified Scrum Master, ITIL4/ITIL5, CTEP. Job Description Joint Interoperability Test Command (JITC) Test Evaluation and Certification II Services (TEC II) contract provides technical solutions for the DOD in support of Test and Evaluation (T&E) services and T&E enabling services. JITC's service requirements are categorized in the following areas: T&E Performance Requirements, T&E Capability Management Requirements, T&E Capability Requirements, and Overarching Contract and Task Order (TO) Requirements. TEC Services are provided to DoD Combatant Commanders/Services/Agencies, federal and state agencies, coalition partners, and commercial entities to aid in the design, development, acquisition, integration, deployment, operational use, and sustainment of new and enhanced Information Technology/National Security System capabilities. Job Duties & Responsibilities JITC's Tactical Data Link (TDL) specialists test TDL interfaces for message set standards compliance and interoperability certification. The selected candidate will utilize applicable Military Standards (MIL-STD) and North Atlantic Treaty Organization (NATO) Standardization Agreements (STANAG) to update Master Test Procedures (MTPs) in the execution, analysis, and reporting of standards compliance and interoperability test events. TDL MIL-STDs and STANAGs include: 3011 Joint Range Extension, 6011/5511 Link 11, 6016/5516 Link 16, 6017 Variable Message Format, 6018 Integrated Broadcast Service Common Message Format, 6020 Data Forwarding, 6022/5522 Link 22, 6040 US Message Text Format, 6090 Cursor on Target, and 5602 Standard Interface for Multiple Platform Link Evaluation. Duties include: Review MIL-STD Interface Change Proposals (ICPs) Update Master Test Procedures to include previous ICP approved changes. Research systems under test (SUT) data link bit level implementation and determine the MIL- STD functional areas that need to be tested. Develop standards conformance test procedures using system implementation(s) to evaluate the system requirements. Develop interoperability test procedures using the TDL MTP to evaluate information exchange requirements derived from system Net Ready Key Performance Parameters (NR KPP) and traceability matrix. Conduct Standards Conformance and interoperability tests and post-test analysis as required using analysis tools such as industry standard test tools. Write preliminary trouble reports in accordance with approved templates. Prepare and deliver test reports in accordance with approved templates. Education Typically has a Bachelor's degree in Computer Science, Engineering, or a related field, and 2+ years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. Required Skills Demonstrated experience executing TDL standards conformance test events to include but not limited to MIL-STDs 6011, 6016, 6020, and 6022 from initial test planning through delivery of the final test report. Excellent communications skills, including verbal, written and presentation skills with the ability to write complex software developer-level issues in a clear, concise, and easily understood manner. Familiar with Department of War (DoW) operations and environment, and comfortable with RF/IT systems and software. Familiar with and actively using the Microsoft Office suite. Preferred Skills Prior Joint Interface Control Officer (JICO) qualification is desired. Experience with DoW acquisition developmental/operational testing is desired. Experience with test tools and operational systems such as Joint Analysis Net-centric Evaluation Testing Toolkit (JANETT), Tactical Data Link Integration Exerciser (TIGER), Air Defense Systems Integrator (ADSI), Battlefield Operations Support System (BOSS), Network, System Integration and Test Environment (NSITE), Automated Test Case Generator (ATC-Gen), and Small Tactical Terminal (STT). Attention to detail creating, reviewing and editing requirements, specifications, and recommendations related to proposed solutions. Ability to collaborate effectively with senior management, cross-functional teams, internal/external customers, and end-users. Working Conditions Environmental Conditions Contractor site with 0%-10% travel possible. Possible off-hours work to support releases and outages. General office environment. Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Work is generally performed within an office environment, with standard office equipment available. Strength Demands Sedentary - 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Physical Requirements Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse). Our Core Values Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do. Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated. Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support. Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task. Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges. Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
11/13/2026
Full time
Job Description Job Description About Agile Defense At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests. Requisition #: 1984 Job Title: Tactical Data link (TDL) Test & Evaluation Analyst - Intermediate Location: Fort Huachuca, AZ Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): Requires at least 1 certification in area of specialization. Examples include Sec+/SecX, Certified Scrum Master, ITIL4/ITIL5, CTEP. Job Description Joint Interoperability Test Command (JITC) Test Evaluation and Certification II Services (TEC II) contract provides technical solutions for the DOD in support of Test and Evaluation (T&E) services and T&E enabling services. JITC's service requirements are categorized in the following areas: T&E Performance Requirements, T&E Capability Management Requirements, T&E Capability Requirements, and Overarching Contract and Task Order (TO) Requirements. TEC Services are provided to DoD Combatant Commanders/Services/Agencies, federal and state agencies, coalition partners, and commercial entities to aid in the design, development, acquisition, integration, deployment, operational use, and sustainment of new and enhanced Information Technology/National Security System capabilities. Job Duties & Responsibilities JITC's Tactical Data Link (TDL) specialists test TDL interfaces for message set standards compliance and interoperability certification. The selected candidate will utilize applicable Military Standards (MIL-STD) and North Atlantic Treaty Organization (NATO) Standardization Agreements (STANAG) to update Master Test Procedures (MTPs) in the execution, analysis, and reporting of standards compliance and interoperability test events. TDL MIL-STDs and STANAGs include: 3011 Joint Range Extension, 6011/5511 Link 11, 6016/5516 Link 16, 6017 Variable Message Format, 6018 Integrated Broadcast Service Common Message Format, 6020 Data Forwarding, 6022/5522 Link 22, 6040 US Message Text Format, 6090 Cursor on Target, and 5602 Standard Interface for Multiple Platform Link Evaluation. Duties include: Review MIL-STD Interface Change Proposals (ICPs) Update Master Test Procedures to include previous ICP approved changes. Research systems under test (SUT) data link bit level implementation and determine the MIL- STD functional areas that need to be tested. Develop standards conformance test procedures using system implementation(s) to evaluate the system requirements. Develop interoperability test procedures using the TDL MTP to evaluate information exchange requirements derived from system Net Ready Key Performance Parameters (NR KPP) and traceability matrix. Conduct Standards Conformance and interoperability tests and post-test analysis as required using analysis tools such as industry standard test tools. Write preliminary trouble reports in accordance with approved templates. Prepare and deliver test reports in accordance with approved templates. Education Typically has a Bachelor's degree in Computer Science, Engineering, or a related field, and 2+ years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. Required Skills Demonstrated experience executing TDL standards conformance test events to include but not limited to MIL-STDs 6011, 6016, 6020, and 6022 from initial test planning through delivery of the final test report. Excellent communications skills, including verbal, written and presentation skills with the ability to write complex software developer-level issues in a clear, concise, and easily understood manner. Familiar with Department of War (DoW) operations and environment, and comfortable with RF/IT systems and software. Familiar with and actively using the Microsoft Office suite. Preferred Skills Prior Joint Interface Control Officer (JICO) qualification is desired. Experience with DoW acquisition developmental/operational testing is desired. Experience with test tools and operational systems such as Joint Analysis Net-centric Evaluation Testing Toolkit (JANETT), Tactical Data Link Integration Exerciser (TIGER), Air Defense Systems Integrator (ADSI), Battlefield Operations Support System (BOSS), Network, System Integration and Test Environment (NSITE), Automated Test Case Generator (ATC-Gen), and Small Tactical Terminal (STT). Attention to detail creating, reviewing and editing requirements, specifications, and recommendations related to proposed solutions. Ability to collaborate effectively with senior management, cross-functional teams, internal/external customers, and end-users. Working Conditions Environmental Conditions Contractor site with 0%-10% travel possible. Possible off-hours work to support releases and outages. General office environment. Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Work is generally performed within an office environment, with standard office equipment available. Strength Demands Sedentary - 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Physical Requirements Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse). Our Core Values Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do. Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated. Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support. Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task. Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges. Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Intro Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This role is part of the Global Sales organization within the Contract & Deal Management Tools team, where you'll help shape the technology that enables our commercial teams to create, negotiate, and execute complex customer agreements. Working closely with business and technology partners, you'll lead the implementation and enhancement of strategic tools that support deal design, contract lifecycle management, and sales process transformation. You'll play a key role in delivering innovative solutions that improve the experience of our internal customers and drive business growth. What you'll do Acts as a liaison with technology providers to develop and manage implementation project plans and configuration processes within established timeframes Analyzes and gathers business requirements for multiple corporate initiatives simultaneously Prioritizes requirements (user stories), provides risk analysis, and provides project documentation in Visio, Excel, and PowerPoint Works closely with stakeholders to ensure reasonable timelines are set, reviews and approves product design, coordinates quality assurance, reviews and prioritizes defects, provides approval and sign off of builds, and oversees implementations Performs user acceptance testing (UAT) for application software upgrades and maintenance on a regular basis Coordinates demos to stakeholders (all levels of management) Critically analyzes and evaluates information gathered from multiple sources to create documentation Conducts requirement and test plan reviews and ensures requirements and test documentation is approved in accordance with audit standards Understands expectations that were set with the business unit(s) Creates end user training documents and materials, supports internal and external users by answering inquiries via email and provide training as needed Create PowerBI reports and CRM dashboard views for end users All you'll need for success Minimum Qualifications- Education & Prior Job Experience Min 3 years' experience in product ownership or related experience Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in information Technology, Computer Science, MIS or any Engineering field Experience with project and technical defect tracking tools such as Rally Skills, Licenses & Certifications Experience in analyzing system and business processes, improving customer satisfaction, reducing cost and increasing revenue Skilled at driving organizational change through the integration of people, process, and technology Demonstrated expertise in any CRM platform such as Microsoft Dynamics 365 Ability to assemble information, extract pertinent facts, draw logical conclusions, and present recommendations aligning with tools used in Global Sales Strong aptitude for problem solving and analytics, and the ability to transform requirements into process flows and to analyze data for problem solving using tools such as Visio and Excel What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, youâll have access to your health, dental, prescription and vision benefits to help you stay well. And thatâs just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself â thatâs why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
11/13/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This role is part of the Global Sales organization within the Contract & Deal Management Tools team, where you'll help shape the technology that enables our commercial teams to create, negotiate, and execute complex customer agreements. Working closely with business and technology partners, you'll lead the implementation and enhancement of strategic tools that support deal design, contract lifecycle management, and sales process transformation. You'll play a key role in delivering innovative solutions that improve the experience of our internal customers and drive business growth. What you'll do Acts as a liaison with technology providers to develop and manage implementation project plans and configuration processes within established timeframes Analyzes and gathers business requirements for multiple corporate initiatives simultaneously Prioritizes requirements (user stories), provides risk analysis, and provides project documentation in Visio, Excel, and PowerPoint Works closely with stakeholders to ensure reasonable timelines are set, reviews and approves product design, coordinates quality assurance, reviews and prioritizes defects, provides approval and sign off of builds, and oversees implementations Performs user acceptance testing (UAT) for application software upgrades and maintenance on a regular basis Coordinates demos to stakeholders (all levels of management) Critically analyzes and evaluates information gathered from multiple sources to create documentation Conducts requirement and test plan reviews and ensures requirements and test documentation is approved in accordance with audit standards Understands expectations that were set with the business unit(s) Creates end user training documents and materials, supports internal and external users by answering inquiries via email and provide training as needed Create PowerBI reports and CRM dashboard views for end users All you'll need for success Minimum Qualifications- Education & Prior Job Experience Min 3 years' experience in product ownership or related experience Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in information Technology, Computer Science, MIS or any Engineering field Experience with project and technical defect tracking tools such as Rally Skills, Licenses & Certifications Experience in analyzing system and business processes, improving customer satisfaction, reducing cost and increasing revenue Skilled at driving organizational change through the integration of people, process, and technology Demonstrated expertise in any CRM platform such as Microsoft Dynamics 365 Ability to assemble information, extract pertinent facts, draw logical conclusions, and present recommendations aligning with tools used in Global Sales Strong aptitude for problem solving and analytics, and the ability to transform requirements into process flows and to analyze data for problem solving using tools such as Visio and Excel What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, youâll have access to your health, dental, prescription and vision benefits to help you stay well. And thatâs just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself â thatâs why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Job Description Job Description Job Title: Security Analyst - Consultant ( 14268) Location: Columbia, SC 29201 Fully Onsite - 5 Days/Week Duration: 12 Months Interview Process: 2 Rounds - 1st Round Virtual, 2nd Round Onsite in Columbia, SC Candidate Location: Candidate MUST be a current South Carolina resident. No relocation allowed. Required Skills BS degree in Computer Science, Information Systems, Cybersecurity, or related field; or equivalent experience Network-security-centric certification such as PCNSE or CCNA 3-5 years of hands-on experience in network design, implementation, or support Hands-on experience in IT security or system administration Working knowledge of secure network design Working knowledge of security architecture Experience with compliance tools Understanding of data protection and access models Ability to analyze logs, alerts, and network telemetry Proficiency with Microsoft Office tools Technical Experience Secure network design principles Windows, macOS, and Linux operating systems Switching and routing Enterprise firewalls Network auditing IDS/IPS platforms Network security monitoring SIEM platforms such as QRadar or Splunk Vulnerability scanning tools such as Nessus or Qualys Cloud infrastructure security Preferred Skills CISSP or Security+ Experience working in regulated environments Experience supporting Health IT Experience supporting State Government Familiarity with FISMA Familiarity with NIST Familiarity with CMS ARC-AMPE Familiarity with HIPAA security and privacy standards Experience with Azure or AWS cloud network security controls Responsibilities Assist in maturing network security and compliance solutions Investigate and respond to daily network security alerts Perform network security assessments for proposed firewall and infrastructure changes Conduct technical analysis for network security planning and engineering Review connectivity, website-blocking, and firewall-rule requests to identify potential security risks Analyze on-premise and cloud networks for potential threats Develop, review, and analyze network traffic reports involving approved ports, protocols, and services Monitor emerging threat vectors and recommend countermeasures Collaborate with agency teams to implement appropriate security controls Support cloud and on-premise network changes and enhancement projects Support compliance activities involving CMS ARC-AMPE, HIPAA, and SCDIS-200 Assist with KPI creation and security trend monitoring Participate in firewall configuration reviews and ruleset recertification Provide network-security best-practice guidance to technical teams Perform additional SOC duties as assigned About Us: InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.
11/13/2026
Full time
Job Description Job Description Job Title: Security Analyst - Consultant ( 14268) Location: Columbia, SC 29201 Fully Onsite - 5 Days/Week Duration: 12 Months Interview Process: 2 Rounds - 1st Round Virtual, 2nd Round Onsite in Columbia, SC Candidate Location: Candidate MUST be a current South Carolina resident. No relocation allowed. Required Skills BS degree in Computer Science, Information Systems, Cybersecurity, or related field; or equivalent experience Network-security-centric certification such as PCNSE or CCNA 3-5 years of hands-on experience in network design, implementation, or support Hands-on experience in IT security or system administration Working knowledge of secure network design Working knowledge of security architecture Experience with compliance tools Understanding of data protection and access models Ability to analyze logs, alerts, and network telemetry Proficiency with Microsoft Office tools Technical Experience Secure network design principles Windows, macOS, and Linux operating systems Switching and routing Enterprise firewalls Network auditing IDS/IPS platforms Network security monitoring SIEM platforms such as QRadar or Splunk Vulnerability scanning tools such as Nessus or Qualys Cloud infrastructure security Preferred Skills CISSP or Security+ Experience working in regulated environments Experience supporting Health IT Experience supporting State Government Familiarity with FISMA Familiarity with NIST Familiarity with CMS ARC-AMPE Familiarity with HIPAA security and privacy standards Experience with Azure or AWS cloud network security controls Responsibilities Assist in maturing network security and compliance solutions Investigate and respond to daily network security alerts Perform network security assessments for proposed firewall and infrastructure changes Conduct technical analysis for network security planning and engineering Review connectivity, website-blocking, and firewall-rule requests to identify potential security risks Analyze on-premise and cloud networks for potential threats Develop, review, and analyze network traffic reports involving approved ports, protocols, and services Monitor emerging threat vectors and recommend countermeasures Collaborate with agency teams to implement appropriate security controls Support cloud and on-premise network changes and enhancement projects Support compliance activities involving CMS ARC-AMPE, HIPAA, and SCDIS-200 Assist with KPI creation and security trend monitoring Participate in firewall configuration reviews and ruleset recertification Provide network-security best-practice guidance to technical teams Perform additional SOC duties as assigned About Us: InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.
Job Description Job Description Genesis10 is currently seeking a Senior Innovation Software Engineer for a Contract-to-Hire opportunity. This position can work hybrid or can work remotely in the footprint locations of Columbus, OH; Minnetonka, MN; Atlanta, GA: Dallas, TX; Detroit, MI; Chicago, IL; Charlotte, NC; Birmingham, AL; Tupelo, MS; Pittsburgh, PA; Cleveland, OH; Akron, OH and Cincinnati, OH. Compensation: $64.00 - $72.00 per hour, W2, based on qualifications + potential for bonus Position Overview: This role focuses on the high-velocity development of innovation solutions, with a strong emphasis on building and deploying AI-enabled and agentic applications within Google Cloud. The Senior Innovation Software Engineer will lead the development of applications, APIs, workflow automations, integrations, and agent-based solutions that demonstrate clear business value. This individual will partner closely across the Innovation team to develop end-to-end high-quality solutions using Vertex AI or Comparable: Vertex AI strongly preferred. Comparable experience with AWS Bedrock, Microsoft Azure AI Foundry, or Palantir AIP, Gemini, and modern agent frameworks while ensuring solutions are secure, testable, observable, and ready for broader reuse and production deployment. Key Responsibilities: Lead the development of prototypes, proof-of-concept solutions, and production-ready applications to validate new ideas and technologies, with emphasis on building working applications end-to-end Design and implement APIs, backend services, workflow automations, UI experiences, and agent-based solutions to support innovation use cases Build and deploy AI-enabled application capabilities using Google Cloud technologies, including Vertex AI or Comparable: Vertex AI strongly preferred. Comparable experience with AWS Bedrock, Microsoft Azure AI Foundry, or Palantir AIP and Gemini Design and implement agentic and multi-agent workflows using frameworks such as Google ADK, Agent Engine, LangGraph, or equivalent technologies Deploy and operate AI-enabled applications and agent services using Google Cloud deployment patterns, ideally including Cloud Run, CI/CD, environment configuration, monitoring, logging, and observability Design or integrate with AI gateways and model-proxy layers supporting model routing, authentication, access controls, guardrails, and model governance Implement grounding and Retrieval-Augmented Generation (RAG) solutions using Vertex AI Search / Discovery Engine or comparable enterprise retrieval and grounding technologies Support AI governance, including token usage, model consumption, cost management, access controls, security guardrails, and responsible model usage Experiment with, develop, and implement emerging technology solutions and translate them into working, scalable solutions Develop and maintain rapid development patterns for innovation solutions, including starter kits, reusable components, internal demos, and implementation playbooks Integrate solutions with enterprise systems as needed, including identity/access, data sources, eventing, internal services, and security controls, partnering with architecture and platform stakeholders Evaluate emerging tools and frameworks that improve engineering velocity, AI orchestration, security, reliability, and quality Operate with limited supervision, proactively defining tasks, making progress visible, and driving solutions from concept through deployment Primary Requirements: Bachelor's degree in Computer Science, Information Technology, Engineering or a related technical field 8+ years of experience in software engineering, application development, and end-to-end innovative solution delivery Demonstrated hands-on software development experience building full-stack applications end-to-end such as APIs, back-end applications, and UIs Strong hands-on Google Cloud development experience with demonstrated experience deploying applications or AI solutions within GCP Production experience implementing AI-enabled applications using Vertex AI or Comparable: Vertex AI strongly preferred. Comparable experience with AWS Bedrock, Microsoft Azure AI Foundry, or Palantir AIP and Gemini; experience should extend beyond using Gemini or other GenAI tools solely as coding assistants Hands-on experience building and deploying agentic or multi-agent solutions using frameworks such as Google ADK, Agent Engine, LangGraph, or comparable agent orchestration frameworks Strong experience integrating models and AI services into production applications in a hands-on capacity Experience deploying cloud-native applications and AI services, preferably using Google Cloud Run Comfort working in a fast-paced environment, progressing despite ambiguity and ability to independently lead development workstreams from concept to execution Clear, structured verbal and written communication skills; collaborative and proactive working style Desired Skills: Strong full-stack experience across backend applications, APIs, integrations, and functional UI development Experience designing or integrating with an AI gateway, LLM gateway, or model-proxy platform, including model routing, authentication, access controls, and guardrails Experience implementing AI safety and security controls using Model Armor or comparable technologies Experience managing token usage, model consumption, observability, and AI-related cost governance Experience implementing grounding/RAG solutions using Vertex AI Search / Discovery Engine or comparable enterprise retrieval platforms Strong hands-on development experience using modern programming languages and frameworks such as Java, Python, TypeScript/JavaScript, or similar Experience with containerization, CI/CD, cloud-native deployment patterns, and operating applications within enterprise environments Experience building automation solutions, including workflow engines, scripting, web automation, and system-to-system integrations Experience deploying applications within regulated or highly controlled environments, including exposure to VPC Service Controls (VPC-SC), private networking, DLP, secure coding practices, and application security Experience with AWS Bedrock, Azure OpenAI, or comparable AI platforms is beneficial when combined with demonstrated hands-on Google Cloud AI deployment experience Proven track record of delivering innovative solutions using emerging technologies, with focus on rapid experimentation, production implementation, and measurable outcomes If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/12/2026
Full time
Job Description Job Description Genesis10 is currently seeking a Senior Innovation Software Engineer for a Contract-to-Hire opportunity. This position can work hybrid or can work remotely in the footprint locations of Columbus, OH; Minnetonka, MN; Atlanta, GA: Dallas, TX; Detroit, MI; Chicago, IL; Charlotte, NC; Birmingham, AL; Tupelo, MS; Pittsburgh, PA; Cleveland, OH; Akron, OH and Cincinnati, OH. Compensation: $64.00 - $72.00 per hour, W2, based on qualifications + potential for bonus Position Overview: This role focuses on the high-velocity development of innovation solutions, with a strong emphasis on building and deploying AI-enabled and agentic applications within Google Cloud. The Senior Innovation Software Engineer will lead the development of applications, APIs, workflow automations, integrations, and agent-based solutions that demonstrate clear business value. This individual will partner closely across the Innovation team to develop end-to-end high-quality solutions using Vertex AI or Comparable: Vertex AI strongly preferred. Comparable experience with AWS Bedrock, Microsoft Azure AI Foundry, or Palantir AIP, Gemini, and modern agent frameworks while ensuring solutions are secure, testable, observable, and ready for broader reuse and production deployment. Key Responsibilities: Lead the development of prototypes, proof-of-concept solutions, and production-ready applications to validate new ideas and technologies, with emphasis on building working applications end-to-end Design and implement APIs, backend services, workflow automations, UI experiences, and agent-based solutions to support innovation use cases Build and deploy AI-enabled application capabilities using Google Cloud technologies, including Vertex AI or Comparable: Vertex AI strongly preferred. Comparable experience with AWS Bedrock, Microsoft Azure AI Foundry, or Palantir AIP and Gemini Design and implement agentic and multi-agent workflows using frameworks such as Google ADK, Agent Engine, LangGraph, or equivalent technologies Deploy and operate AI-enabled applications and agent services using Google Cloud deployment patterns, ideally including Cloud Run, CI/CD, environment configuration, monitoring, logging, and observability Design or integrate with AI gateways and model-proxy layers supporting model routing, authentication, access controls, guardrails, and model governance Implement grounding and Retrieval-Augmented Generation (RAG) solutions using Vertex AI Search / Discovery Engine or comparable enterprise retrieval and grounding technologies Support AI governance, including token usage, model consumption, cost management, access controls, security guardrails, and responsible model usage Experiment with, develop, and implement emerging technology solutions and translate them into working, scalable solutions Develop and maintain rapid development patterns for innovation solutions, including starter kits, reusable components, internal demos, and implementation playbooks Integrate solutions with enterprise systems as needed, including identity/access, data sources, eventing, internal services, and security controls, partnering with architecture and platform stakeholders Evaluate emerging tools and frameworks that improve engineering velocity, AI orchestration, security, reliability, and quality Operate with limited supervision, proactively defining tasks, making progress visible, and driving solutions from concept through deployment Primary Requirements: Bachelor's degree in Computer Science, Information Technology, Engineering or a related technical field 8+ years of experience in software engineering, application development, and end-to-end innovative solution delivery Demonstrated hands-on software development experience building full-stack applications end-to-end such as APIs, back-end applications, and UIs Strong hands-on Google Cloud development experience with demonstrated experience deploying applications or AI solutions within GCP Production experience implementing AI-enabled applications using Vertex AI or Comparable: Vertex AI strongly preferred. Comparable experience with AWS Bedrock, Microsoft Azure AI Foundry, or Palantir AIP and Gemini; experience should extend beyond using Gemini or other GenAI tools solely as coding assistants Hands-on experience building and deploying agentic or multi-agent solutions using frameworks such as Google ADK, Agent Engine, LangGraph, or comparable agent orchestration frameworks Strong experience integrating models and AI services into production applications in a hands-on capacity Experience deploying cloud-native applications and AI services, preferably using Google Cloud Run Comfort working in a fast-paced environment, progressing despite ambiguity and ability to independently lead development workstreams from concept to execution Clear, structured verbal and written communication skills; collaborative and proactive working style Desired Skills: Strong full-stack experience across backend applications, APIs, integrations, and functional UI development Experience designing or integrating with an AI gateway, LLM gateway, or model-proxy platform, including model routing, authentication, access controls, and guardrails Experience implementing AI safety and security controls using Model Armor or comparable technologies Experience managing token usage, model consumption, observability, and AI-related cost governance Experience implementing grounding/RAG solutions using Vertex AI Search / Discovery Engine or comparable enterprise retrieval platforms Strong hands-on development experience using modern programming languages and frameworks such as Java, Python, TypeScript/JavaScript, or similar Experience with containerization, CI/CD, cloud-native deployment patterns, and operating applications within enterprise environments Experience building automation solutions, including workflow engines, scripting, web automation, and system-to-system integrations Experience deploying applications within regulated or highly controlled environments, including exposure to VPC Service Controls (VPC-SC), private networking, DLP, secure coding practices, and application security Experience with AWS Bedrock, Azure OpenAI, or comparable AI platforms is beneficial when combined with demonstrated hands-on Google Cloud AI deployment experience Proven track record of delivering innovative solutions using emerging technologies, with focus on rapid experimentation, production implementation, and measurable outcomes If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description Title: Senior SIEM Engineer (Splunk) Location: Harrisburg, PA 17120 On- site/Remote/Hybrid: Hybrid Duration: 12 Months Interview Process: In person interview No of submissions: 1 No of Positions: 2 Job Description: Provide specialized engineering support for the Commonwealth's Security Information and Event Management (SIEM) environment. The contractor will support the design, configuration, integration, optimization, and ongoing operation of the SIEM platform to strengthen enterprise security monitoring, threat detection, incident response, and log management capabilities. This position reports to the Director and provides hands-on technical support for the SIEM environment. Strategic direction, governance, and overall program oversight remain with the Director Duties Engineer, configure, maintain, and optimize the enterprise SIEM platform, including Splunk and related security technologies. Onboard new data sources and ensure logs are properly collected, parsed, normalized, indexed, and retained. Develop and maintain correlation searches, alerts, dashboards, reports, detection rules, and other security monitoring content. Integrate SIEM capabilities with security tools, cloud platforms, applications, infrastructure, and other enterprise systems. Monitor SIEM platform performance, capacity, availability, and overall health and troubleshoot technical issues. Tune alerts and detection logic to reduce false positives and improve the effectiveness of security monitoring. Support SOC analysts and incident response personnel by providing technical expertise, queries, dashboards, and investigative capabilities. Support upgrades, patches, configuration changes, testing, and implementation of supporting SIEM infrastructure. Develop and maintain technical documentation operational procedures, system configurations, and knowledge-transfer materials. Collaborate with SOC, infrastructure, cloud, networking, and application teams on SIEM-related initiatives. Follow Commonwealth security standards, change-management processes, and applicable cybersecurity policies and requirements. Skills: Professional IT experience including at least three years supporting SIEM, security engineering, cybersecurity operations, or security monitoring tech Required 3 Years Experience administering or engineering Splunk Enterprise and/or Splunk Enterprise Security. Required 3 Years Demonstrated experience onboarding and integrating security log sources using technologies such as syslog, APIs, agents, or cloud-native integration Required 3 Years Certifications: Splunk Enterprise Certified Admin Highly desired Experience supporting a large enterprise or government environment. Highly desired Experience developing SPL searches, dashboards, alerts, correlation searches, and reports. Highly desired Experience troubleshooting complex SIEM, logging, data ingestion, or integration issues. Highly desired Familiarity with cybersecurity frameworks such as NIST and MITRE ATT&CK. Highly desired About Us: InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18 years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.
11/12/2026
Full time
Job Description Job Description Title: Senior SIEM Engineer (Splunk) Location: Harrisburg, PA 17120 On- site/Remote/Hybrid: Hybrid Duration: 12 Months Interview Process: In person interview No of submissions: 1 No of Positions: 2 Job Description: Provide specialized engineering support for the Commonwealth's Security Information and Event Management (SIEM) environment. The contractor will support the design, configuration, integration, optimization, and ongoing operation of the SIEM platform to strengthen enterprise security monitoring, threat detection, incident response, and log management capabilities. This position reports to the Director and provides hands-on technical support for the SIEM environment. Strategic direction, governance, and overall program oversight remain with the Director Duties Engineer, configure, maintain, and optimize the enterprise SIEM platform, including Splunk and related security technologies. Onboard new data sources and ensure logs are properly collected, parsed, normalized, indexed, and retained. Develop and maintain correlation searches, alerts, dashboards, reports, detection rules, and other security monitoring content. Integrate SIEM capabilities with security tools, cloud platforms, applications, infrastructure, and other enterprise systems. Monitor SIEM platform performance, capacity, availability, and overall health and troubleshoot technical issues. Tune alerts and detection logic to reduce false positives and improve the effectiveness of security monitoring. Support SOC analysts and incident response personnel by providing technical expertise, queries, dashboards, and investigative capabilities. Support upgrades, patches, configuration changes, testing, and implementation of supporting SIEM infrastructure. Develop and maintain technical documentation operational procedures, system configurations, and knowledge-transfer materials. Collaborate with SOC, infrastructure, cloud, networking, and application teams on SIEM-related initiatives. Follow Commonwealth security standards, change-management processes, and applicable cybersecurity policies and requirements. Skills: Professional IT experience including at least three years supporting SIEM, security engineering, cybersecurity operations, or security monitoring tech Required 3 Years Experience administering or engineering Splunk Enterprise and/or Splunk Enterprise Security. Required 3 Years Demonstrated experience onboarding and integrating security log sources using technologies such as syslog, APIs, agents, or cloud-native integration Required 3 Years Certifications: Splunk Enterprise Certified Admin Highly desired Experience supporting a large enterprise or government environment. Highly desired Experience developing SPL searches, dashboards, alerts, correlation searches, and reports. Highly desired Experience troubleshooting complex SIEM, logging, data ingestion, or integration issues. Highly desired Familiarity with cybersecurity frameworks such as NIST and MITRE ATT&CK. Highly desired About Us: InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18 years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.
Job Description Job Description Job Title: Senior SIEM Engineer Location: Harrisburg, PA 17120 Work Arrangement: Hybrid Onsite 3 days per week Interview: In-person Contract Position Job Description We are seeking a Senior SIEM Engineer to provide hands-on engineering support for the Commonwealth's enterprise Security Information and Event Management (SIEM) environment. The ideal candidate will have strong experience with Splunk, security log integration, threat detection, and enterprise security monitoring. Key Responsibilities Configure, maintain, and optimize Splunk and related SIEM technologies. Integrate and onboard security log sources from applications, infrastructure, and cloud platforms. Develop SPL searches, dashboards, alerts, correlation searches, and reports. Monitor SIEM performance, troubleshoot data ingestion issues, and reduce false-positive alerts. Support SOC analysts and incident response teams with technical investigations. Perform upgrades, patches, testing, and configuration changes. Maintain technical documentation and collaborate with security, cloud, networking, and infrastructure teams. Follow security policies, standards, and change-management procedures. Required Qualifications 3 years of experience in SIEM, security engineering, cybersecurity operations, or security monitoring. 3 years of experience administering or engineering Splunk Enterprise and/or Splunk Enterprise Security . 3 years of experience onboarding and integrating security log sources using syslog, APIs, agents, or cloud-native integrations. Preferred Qualifications Splunk Enterprise Certified Admin certification. Experience in large enterprise or government environments. Strong SPL skills, including searches, dashboards, alerts, and correlation searches. Experience troubleshooting SIEM, logging, and data integration issues. Familiarity with NIST cybersecurity frameworks and MITRE Telecommunication&CK. Important Requirements Must be available to work onsite in Harrisburg, PA, 3 days per week. Must be available for an in-person interview. Government equipment must remain within the United States at all times. Taking or using government equipment outside the U.S. is strictly prohibited. Candidates must confirm their current location and ability to attend an in-person interview.
11/12/2026
Full time
Job Description Job Description Job Title: Senior SIEM Engineer Location: Harrisburg, PA 17120 Work Arrangement: Hybrid Onsite 3 days per week Interview: In-person Contract Position Job Description We are seeking a Senior SIEM Engineer to provide hands-on engineering support for the Commonwealth's enterprise Security Information and Event Management (SIEM) environment. The ideal candidate will have strong experience with Splunk, security log integration, threat detection, and enterprise security monitoring. Key Responsibilities Configure, maintain, and optimize Splunk and related SIEM technologies. Integrate and onboard security log sources from applications, infrastructure, and cloud platforms. Develop SPL searches, dashboards, alerts, correlation searches, and reports. Monitor SIEM performance, troubleshoot data ingestion issues, and reduce false-positive alerts. Support SOC analysts and incident response teams with technical investigations. Perform upgrades, patches, testing, and configuration changes. Maintain technical documentation and collaborate with security, cloud, networking, and infrastructure teams. Follow security policies, standards, and change-management procedures. Required Qualifications 3 years of experience in SIEM, security engineering, cybersecurity operations, or security monitoring. 3 years of experience administering or engineering Splunk Enterprise and/or Splunk Enterprise Security . 3 years of experience onboarding and integrating security log sources using syslog, APIs, agents, or cloud-native integrations. Preferred Qualifications Splunk Enterprise Certified Admin certification. Experience in large enterprise or government environments. Strong SPL skills, including searches, dashboards, alerts, and correlation searches. Experience troubleshooting SIEM, logging, and data integration issues. Familiarity with NIST cybersecurity frameworks and MITRE Telecommunication&CK. Important Requirements Must be available to work onsite in Harrisburg, PA, 3 days per week. Must be available for an in-person interview. Government equipment must remain within the United States at all times. Taking or using government equipment outside the U.S. is strictly prohibited. Candidates must confirm their current location and ability to attend an in-person interview.
Job Description Job Description COMPANY OVERVIEW Founded in 2007 in Huntsville, AL, MartinFed provides the U.S. government with customer-focused, performance-based solutions using technology and an empowered workforce as an engine to drive its customers' missions. Our goal is to attract the best and brightest within their field. We invest in our people because they are our greatest asset. They cultivate our purpose, embody and reflect our core values, and define our culture. MartinFed's core values that set us apart are the following: Be Driven - We are fueled by the hunger to learn more and do more. Be Curious - We engage in continuous improvement - never accepting the status quo. Be Humble - We seek honest feedback to strengthen our relationships. Pursue Excellence - We strive to achieve extraordinary results and do not settle for mediocrity. Strive for excellence and consider joining our growing team today! JOB OVERVIEW The Junior Software Engineer provides hands-on development and engineering support to the Splunk Engineering and Maintenance team supporting government agencies. Working under the direction of senior Data, Platform, and Detection Engineers, this role contributes across the full breadth of the SIEM environment: onboarding and normalizing data sources, maintaining platform infrastructure and configurations, developing searches, dashboards, and content, and automating recurring engineering tasks through scripting and code. This is an entry-level, growth-oriented position for an engineer with a software development or cybersecurity foundation who is expected to build depth in Splunk and security operations over time. The Junior Software Engineer collaborates with senior engineers, security analysts, and agency stakeholders, and follows established code review, testing, and change management practices. Essential Functions: Software Development and Automation. Write, test, and maintain scripts and small applications (Python, Bash, PowerShell) that automate recurring Splunk engineering, maintenance, and reporting tasks. Use version control, peer code review, and established branching and deployment practices for all code and configuration changes. Data Engineering Support. Assist with onboarding new log sources, including configuration of inputs, forwarders, parsing rules (props and transforms), source types, and index assignment. Support data quality efforts by validating field extractions, timestamps, event breaking, and Common Information Model (CIM) normalization under senior engineer guidance. Platform Engineering and Maintenance. Support routine maintenance of the Splunk environment, including indexers, search heads, forwarders, deployment servers, and app and patch deployments. Monitor platform health, license usage, ingest volume, and search performance; identify anomalies and assist senior engineers with troubleshooting and remediation. Content Development. Develop and maintain SPL searches, reports, dashboards, and alerts that support security, operational, and mission use cases. Assist Detection Engineers with building, testing, documenting, and deploying detection content through established review and release workflows. Testing, Documentation, and Quality. Test changes in development and test environments prior to production deployment and validate results against expected outcomes. Maintain technical documentation, configuration standards, runbooks, and knowledge articles for the work performed. Operational and Customer Support. Respond to assigned tickets and user requests for Splunk access, search assistance, data questions, and minor configuration changes. Provide data and platform context in support of incident response, audits, and after-action activities as directed. Collaboration and Professional Development. Participate in stand-ups, sprint planning, code reviews, and change management processes with the Splunk Engineering and Maintenance team. Work with senior engineers to translate requirements into technical tasks, and progress toward Splunk certification and technical specialization. QUALIFICATIONS: US Citizen with an active Top Secret Security Clearance. Bachelor's degree in computer science, Software Engineering, Information Systems, Cybersecurity, or a related technical field; equivalent technical training, certifications, or demonstrable experience will be considered. 0-2 years of professional software development, IT engineering, or cybersecurity experience; internship, co-op, apprenticeship, or substantial project work is applicable. Working proficiency in at least one programming or scripting language such as Python, Bash, PowerShell, Java, Go, or JavaScript. Comfort operating in a Linux command-line environment and a foundational understanding of system administration concepts. Familiarity with version control (Git) and standard development workflows including branching, pull requests, and code review. Ability to work with structured and semi-structured data formats such as JSON, XML, CSV, YAML, and syslog, including basic use of regular expressions. Foundational understanding of networking and logging concepts (TCP/IP, DNS, HTTP, authentication events) and how security-relevant events are generated across endpoint, network, and cloud. Foundational cybersecurity knowledge, including core security principles, common attack patterns, and the role of a SIEM in security operations. Willingness and demonstrated ability to learn Splunk and the Splunk Search Processing Language (SPL) quickly. Clear written and verbal communication skills, including the ability to document technical work for other engineers and non-technical stakeholders. Strong problem-solving skills, attention to detail, and the ability to take direction and follow established engineering processes. Ability to obtain and maintain the clearance and suitability requirements for the contract. PREFERRED: Hands-on exposure to Splunk (SPL, dashboards, universal forwarders, apps) or another SIEM such as Elastic, Microsoft Sentinel, QRadar, or Google SecOps. Splunk Core Certified User or Splunk Core Certified Power User, or willingness to obtain within the first year. CompTIA Security+, Network+, or a comparable industry certification. Experience with REST APIs, data parsing and normalization, and data pipeline concepts. Familiarity with cloud platforms (AWS, Azure, or GCP) and their native logging services. Exposure to configuration management or infrastructure-as-code tooling such as Ansible, Terraform, or Puppet. Exposure to CI/CD pipelines, automated testing, and containerization (Docker, Kubernetes). Familiarity with MITRE ATT&CK, detection engineering concepts, and SOC workflows. Experience supporting a federal customer or working in an accredited environment. Interest in growing into a Data, Platform, or Detection Engineering specialization. PHYSICAL REQUIREMENTS & ENVIRONMENTAL CONDITIONS Inside office environment. Working on a computer for long periods of time. May involve long period of sitting at a desk. The work environment is fast-paced and sometimes involves extreme deadline pressures. OTHER DUTIES This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. MartinFed is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristics protected by applicable federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. In addition to federal law requirements, MartinFed complies with all applicable state and local laws governing nondiscrimination in all locations. If you are a qualified individual with a disability or disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access MartinFed's current openings as a result of your disability. You can request reasonable accommodations by calling . Thank you for your interest in MartinFed. Please Note: All positions at MartinFed are contingent upon passing a background check prior to a start date and are subject to random drug screenings during the employment period. In addition, MartinFed is an E-Verify employer. Job Posted by ApplicantPro
11/12/2026
Full time
Job Description Job Description COMPANY OVERVIEW Founded in 2007 in Huntsville, AL, MartinFed provides the U.S. government with customer-focused, performance-based solutions using technology and an empowered workforce as an engine to drive its customers' missions. Our goal is to attract the best and brightest within their field. We invest in our people because they are our greatest asset. They cultivate our purpose, embody and reflect our core values, and define our culture. MartinFed's core values that set us apart are the following: Be Driven - We are fueled by the hunger to learn more and do more. Be Curious - We engage in continuous improvement - never accepting the status quo. Be Humble - We seek honest feedback to strengthen our relationships. Pursue Excellence - We strive to achieve extraordinary results and do not settle for mediocrity. Strive for excellence and consider joining our growing team today! JOB OVERVIEW The Junior Software Engineer provides hands-on development and engineering support to the Splunk Engineering and Maintenance team supporting government agencies. Working under the direction of senior Data, Platform, and Detection Engineers, this role contributes across the full breadth of the SIEM environment: onboarding and normalizing data sources, maintaining platform infrastructure and configurations, developing searches, dashboards, and content, and automating recurring engineering tasks through scripting and code. This is an entry-level, growth-oriented position for an engineer with a software development or cybersecurity foundation who is expected to build depth in Splunk and security operations over time. The Junior Software Engineer collaborates with senior engineers, security analysts, and agency stakeholders, and follows established code review, testing, and change management practices. Essential Functions: Software Development and Automation. Write, test, and maintain scripts and small applications (Python, Bash, PowerShell) that automate recurring Splunk engineering, maintenance, and reporting tasks. Use version control, peer code review, and established branching and deployment practices for all code and configuration changes. Data Engineering Support. Assist with onboarding new log sources, including configuration of inputs, forwarders, parsing rules (props and transforms), source types, and index assignment. Support data quality efforts by validating field extractions, timestamps, event breaking, and Common Information Model (CIM) normalization under senior engineer guidance. Platform Engineering and Maintenance. Support routine maintenance of the Splunk environment, including indexers, search heads, forwarders, deployment servers, and app and patch deployments. Monitor platform health, license usage, ingest volume, and search performance; identify anomalies and assist senior engineers with troubleshooting and remediation. Content Development. Develop and maintain SPL searches, reports, dashboards, and alerts that support security, operational, and mission use cases. Assist Detection Engineers with building, testing, documenting, and deploying detection content through established review and release workflows. Testing, Documentation, and Quality. Test changes in development and test environments prior to production deployment and validate results against expected outcomes. Maintain technical documentation, configuration standards, runbooks, and knowledge articles for the work performed. Operational and Customer Support. Respond to assigned tickets and user requests for Splunk access, search assistance, data questions, and minor configuration changes. Provide data and platform context in support of incident response, audits, and after-action activities as directed. Collaboration and Professional Development. Participate in stand-ups, sprint planning, code reviews, and change management processes with the Splunk Engineering and Maintenance team. Work with senior engineers to translate requirements into technical tasks, and progress toward Splunk certification and technical specialization. QUALIFICATIONS: US Citizen with an active Top Secret Security Clearance. Bachelor's degree in computer science, Software Engineering, Information Systems, Cybersecurity, or a related technical field; equivalent technical training, certifications, or demonstrable experience will be considered. 0-2 years of professional software development, IT engineering, or cybersecurity experience; internship, co-op, apprenticeship, or substantial project work is applicable. Working proficiency in at least one programming or scripting language such as Python, Bash, PowerShell, Java, Go, or JavaScript. Comfort operating in a Linux command-line environment and a foundational understanding of system administration concepts. Familiarity with version control (Git) and standard development workflows including branching, pull requests, and code review. Ability to work with structured and semi-structured data formats such as JSON, XML, CSV, YAML, and syslog, including basic use of regular expressions. Foundational understanding of networking and logging concepts (TCP/IP, DNS, HTTP, authentication events) and how security-relevant events are generated across endpoint, network, and cloud. Foundational cybersecurity knowledge, including core security principles, common attack patterns, and the role of a SIEM in security operations. Willingness and demonstrated ability to learn Splunk and the Splunk Search Processing Language (SPL) quickly. Clear written and verbal communication skills, including the ability to document technical work for other engineers and non-technical stakeholders. Strong problem-solving skills, attention to detail, and the ability to take direction and follow established engineering processes. Ability to obtain and maintain the clearance and suitability requirements for the contract. PREFERRED: Hands-on exposure to Splunk (SPL, dashboards, universal forwarders, apps) or another SIEM such as Elastic, Microsoft Sentinel, QRadar, or Google SecOps. Splunk Core Certified User or Splunk Core Certified Power User, or willingness to obtain within the first year. CompTIA Security+, Network+, or a comparable industry certification. Experience with REST APIs, data parsing and normalization, and data pipeline concepts. Familiarity with cloud platforms (AWS, Azure, or GCP) and their native logging services. Exposure to configuration management or infrastructure-as-code tooling such as Ansible, Terraform, or Puppet. Exposure to CI/CD pipelines, automated testing, and containerization (Docker, Kubernetes). Familiarity with MITRE ATT&CK, detection engineering concepts, and SOC workflows. Experience supporting a federal customer or working in an accredited environment. Interest in growing into a Data, Platform, or Detection Engineering specialization. PHYSICAL REQUIREMENTS & ENVIRONMENTAL CONDITIONS Inside office environment. Working on a computer for long periods of time. May involve long period of sitting at a desk. The work environment is fast-paced and sometimes involves extreme deadline pressures. OTHER DUTIES This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. MartinFed is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristics protected by applicable federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. In addition to federal law requirements, MartinFed complies with all applicable state and local laws governing nondiscrimination in all locations. If you are a qualified individual with a disability or disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access MartinFed's current openings as a result of your disability. You can request reasonable accommodations by calling . Thank you for your interest in MartinFed. Please Note: All positions at MartinFed are contingent upon passing a background check prior to a start date and are subject to random drug screenings during the employment period. In addition, MartinFed is an E-Verify employer. Job Posted by ApplicantPro
Job Description Job Description About NDi: Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas. Military Veterans Encouraged to Apply. Job Description: NDi is seeking a Senior Data Warehouse Specialist I to support a federal aviation safety analytics program for the Federal Aviation Administration (FAA). The program supports the Aviation Safety Information Analysis and Sharing (ASIAS) environment, which integrates aviation safety data from multiple government and industry sources to support safety analysis, risk monitoring, and operational decision-making across the National Airspace System. The Senior Data Warehouse Specialist will support the data architecture and analytics platform that powers this environment, including data warehouse maintenance, ETL development, data integration, and analytical data preparation. The role requires strong experience working with complex multi-source datasets and supporting large-scale enterprise data environments. Requirements : U.S. Citizenship is required Must be able to obtain a Public Trust clearance. This position is remote with occasional meetings in Washington D.C. Qualifications and Experience: Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or a related technical field. Minimum eight (8) years of professional experience in data warehousing, data engineering, or enterprise data analytics environments. Experience developing and maintaining data pipelines within Palantir Foundry, including data transformations, pipeline orchestration, and workflow management. Experience structuring and modeling data within Foundry (e.g., ontology or equivalent semantic/data modeling layers) to support analytical use cases. Experience designing and maintaining ETL/data integration pipelines across multiple source systems. Strong experience with SQL development, relational databases, and data modeling. Experience working with enterprise data warehouse architectures and analytical data environments. Experience supporting data quality, metadata management, and data governance practices. Experience documenting data flows, data mappings, and technical specifications. Strong analytical skills and ability to work with complex datasets. Ability to communicate effectively with both technical and non-technical stakeholders. High attention to detail and commitment to data quality. Preferred Skills and Qualifications: Experience supporting large federal data or analytics platforms. Experience with data standardization or taxonomy development initiatives. Experience supporting analytical systems used for safety, risk, or operational analytics. Experience working in large multi-source data integration environments. Familiarity with ETL tools, data warehouse performance optimization, and enterprise data architectures. Responsibilities: Design, develop, and maintain ETL processes supporting integration of multiple aviation safety data sources. Support the maintenance and enhancement of the enterprise data warehouse environment. Develop and maintain data models and analytical datasets supporting safety analytics. Support integration of new data sources into the analytics platform. Maintain data standards, metadata, and documentation for the data warehouse environment. Support data quality validation, transformation logic, and data governance processes. Document system architecture, data flows, and integration processes. Support analysts and technical teams in accessing and using integrated safety datasets. Assist with development of analytical data structures used for safety metrics and reporting. Collaborate with technical teams to improve data accessibility, performance, and reliability of the analytics environment. Compensation and Benefits: At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job. Veterans First Commitment: As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization. Our Commitment: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Apply Now: Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!
11/12/2026
Full time
Job Description Job Description About NDi: Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas. Military Veterans Encouraged to Apply. Job Description: NDi is seeking a Senior Data Warehouse Specialist I to support a federal aviation safety analytics program for the Federal Aviation Administration (FAA). The program supports the Aviation Safety Information Analysis and Sharing (ASIAS) environment, which integrates aviation safety data from multiple government and industry sources to support safety analysis, risk monitoring, and operational decision-making across the National Airspace System. The Senior Data Warehouse Specialist will support the data architecture and analytics platform that powers this environment, including data warehouse maintenance, ETL development, data integration, and analytical data preparation. The role requires strong experience working with complex multi-source datasets and supporting large-scale enterprise data environments. Requirements : U.S. Citizenship is required Must be able to obtain a Public Trust clearance. This position is remote with occasional meetings in Washington D.C. Qualifications and Experience: Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or a related technical field. Minimum eight (8) years of professional experience in data warehousing, data engineering, or enterprise data analytics environments. Experience developing and maintaining data pipelines within Palantir Foundry, including data transformations, pipeline orchestration, and workflow management. Experience structuring and modeling data within Foundry (e.g., ontology or equivalent semantic/data modeling layers) to support analytical use cases. Experience designing and maintaining ETL/data integration pipelines across multiple source systems. Strong experience with SQL development, relational databases, and data modeling. Experience working with enterprise data warehouse architectures and analytical data environments. Experience supporting data quality, metadata management, and data governance practices. Experience documenting data flows, data mappings, and technical specifications. Strong analytical skills and ability to work with complex datasets. Ability to communicate effectively with both technical and non-technical stakeholders. High attention to detail and commitment to data quality. Preferred Skills and Qualifications: Experience supporting large federal data or analytics platforms. Experience with data standardization or taxonomy development initiatives. Experience supporting analytical systems used for safety, risk, or operational analytics. Experience working in large multi-source data integration environments. Familiarity with ETL tools, data warehouse performance optimization, and enterprise data architectures. Responsibilities: Design, develop, and maintain ETL processes supporting integration of multiple aviation safety data sources. Support the maintenance and enhancement of the enterprise data warehouse environment. Develop and maintain data models and analytical datasets supporting safety analytics. Support integration of new data sources into the analytics platform. Maintain data standards, metadata, and documentation for the data warehouse environment. Support data quality validation, transformation logic, and data governance processes. Document system architecture, data flows, and integration processes. Support analysts and technical teams in accessing and using integrated safety datasets. Assist with development of analytical data structures used for safety metrics and reporting. Collaborate with technical teams to improve data accessibility, performance, and reliability of the analytics environment. Compensation and Benefits: At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job. Veterans First Commitment: As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization. Our Commitment: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Apply Now: Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!
Job Description Job Description Job Summary: The BI Manager is responsible for leading the Company's Business Intelligence, enterprise reporting, analytics, and data governance functions. This role manages the centralized team responsible for official reports, dashboards, semantic models, data analysis, and related analytical solutions, ensuring business information is accurate, consistent, governed, and aligned with organizational priorities. The BI Manager serves as the primary point of coordination for business stakeholders requesting reporting, dashboards, analytics, and decision-support capabilities. This position works closely with department leaders to understand business requirements and translates those needs into prioritized work for Business Intelligence Engineers, Data Analysts, Report Developers, and other technical resources. The BI Manager partners closely with Software Engineering to understand application data, database structures, integrations, and system changes that affect reporting. The role establishes enterprise reporting standards, authoritative data sources, metric definitions, data ownership practices, and delivery processes that reduce duplicated reporting efforts and provide trusted information across the organization. Key Responsibilities: Leadership & Team Management: Lead, develop, and manage Business Intelligence Engineers, Data Analysts, Report Developers, and other resources assigned to the centralized reporting and analytics function. Establish clear priorities, responsibilities, performance expectations, development plans, and delivery standards for the BI team. Assign and balance work across the team based on business value, urgency, complexity, dependencies, and available capacity. Build a service-oriented culture focused on data accuracy, responsiveness, collaboration, documentation, governance, and continuous improvement. Report on team performance, delivery status, risks, capacity, and strategic BI initiatives to technology and business leadership. Enterprise Reporting Strategy & Governance: Establish and maintain enterprise reporting standards, metric definitions, certified datasets, semantic models, and data governance practices. Define authoritative reporting sources and promote consistent use of approved measures and business definitions across departments. Centralize and coordinate official reporting activities within the BI function to improve consistency, accountability, supportability, and reuse. Develop and maintain processes for report intake, prioritization, approval, development, testing, publication, lifecycle management, retirement, and ongoing support. Establish data ownership, stewardship, quality, lineage, access, retention, and documentation expectations in partnership with appropriate business and technical owners. Reduce duplicate and conflicting reports by promoting reusable datasets, governed semantic models, standardized KPIs, and shared reporting assets. Balance governed enterprise reporting with appropriate self-service analytics capabilities and user enablement. Stakeholder Engagement & Requirements Management: Serve as the primary point of contact for departments requesting reports, dashboards, analytics, data extracts, and related Business Intelligence solutions. Meet with business leaders, process owners, and users to understand objectives, operational processes, reporting needs, decision points, and success criteria. Translate business requirements into clear scope, user stories, data requirements, acceptance criteria, priorities, and delivery plans for BI and technical teams. Manage competing requests across departments while balancing business value, urgency, effort, governance standards, dependencies, and available resources. Facilitate requirements workshops, design reviews, demonstrations, user acceptance testing, release communication, and post-implementation feedback. Communicate priorities, timelines, status, risks, limitations, and data-quality concerns clearly to stakeholders and leadership. Software Engineering & Data Coordination: Partner closely with Software Engineering to understand application architecture, database structures, APIs, integrations, business rules, and technology roadmaps that affect reporting and analytics. Participate in project planning and solution reviews to ensure data, reporting, governance, and analytical requirements are considered during system design and implementation. Coordinate changes to data pipelines, warehouse structures, semantic models, datasets, dashboards, and reports resulting from application, database, integration, or process changes. Work with Software Engineering to define reliable methods for exposing, transforming, validating, and supporting data used by enterprise reporting. Maintain visibility into planned system changes and ensure downstream reporting impacts, dependencies, testing needs, and communication requirements are identified. Support the creation and maintenance of data dictionaries, business definitions, source mappings, lineage documentation, and technical dependencies. BI Platform, Data Warehouse & Delivery Oversight: Own the strategy, roadmap, standards, and operational oversight for Power BI, the enterprise data warehouse, reporting datasets, semantic models, and related BI capabilities. Oversee the design, development, testing, deployment, security, performance, reliability, and support of enterprise reports, dashboards, data models, and analytical solutions. Guide the design and maintenance of ETL/ELT pipelines, dimensional models, curated datasets, and data warehouse structures supporting BI and analytics needs. Review and approve significant BI architecture, modeling, dashboard, workspace, security, and data-governance decisions. Establish standards for Power BI workspaces, access, sharing, deployment, certification, refresh, monitoring, ownership, and support. Monitor platform and report performance, data-refresh reliability, usage, adoption, data quality, and scalability; coordinate corrective and improvement actions. Manage relevant vendors, consultants, licensing, and technology evaluations supporting BI and data initiatives. Perform other duties as assigned. Qualifications: Education and Experience: Bachelor's degree in Information Systems, Business Intelligence, Data Analytics, Computer Science, Business Administration, or a related field preferred; an equivalent combination of relevant education and professional experience may be considered. Five or more years of progressively responsible experience in business intelligence, enterprise reporting, analytics, data warehousing, data governance, or a related discipline preferred. Two or more years demonstrated leadership with BI teams, reporting functions, or complex cross-functional data initiatives preferred. Experience leading reporting intake, requirements management, prioritization, stakeholder communication, and delivery across multiple business functions. Experience with Power BI, enterprise reporting platforms, semantic models, data warehouses, relational databases, and data integration concepts. Telecommunications, broadband, ISP, OSS/BSS, CRM, GIS, network operations, customer operations, or other data-intensive operational experience preferred. Microsoft Power BI, data management, business analysis, project management, or comparable certifications are valued but not required. Skills and Competencies: Strong leadership and people-management skills with the ability to develop technical and analytical professionals and establish clear accountability. Strong understanding of enterprise reporting, data governance, data quality, dimensional modeling, semantic models, ETL/ELT processes, and data warehouse concepts. Working knowledge of Power BI administration and governance, report and dashboard design, DAX, SQL, data modeling, and relational databases. Ability to understand business processes and convert stakeholder objectives into clear reporting, analytical, data, and technical requirements. Ability to collaborate effectively with Software Engineering and understand the reporting impact of application, database, integration, and architectural changes. Ability to define authoritative metrics, resolve conflicting reporting definitions, and guide decisions involving data ownership, quality, access, and governance. Strong prioritization, project coordination, problem-solving, documentation, and organizational judgment. Excellent communication and facilitation skills with the ability to explain complex data concepts, risks, tradeoffs, and status to technical and non-technical audiences. Ability to balance long-term reporting architecture and governance with timely delivery of immediate business needs. Working Conditions: Ability to communicate effectively orally and in writing and operate standard office technology and equipment. Ability to travel to company locations and vendor or partner sites as business needs require. Requires prolonged periods of sitting at a desk and working on a computer workstation. Frequent participation in stakeholder meetings, requirements workshops, design reviews, demonstrations, and planning activities. Must be able to maintain visual focus on screens, dashboards, documents, data models, and written materials for extended periods. . click apply for full job details
11/12/2026
Full time
Job Description Job Description Job Summary: The BI Manager is responsible for leading the Company's Business Intelligence, enterprise reporting, analytics, and data governance functions. This role manages the centralized team responsible for official reports, dashboards, semantic models, data analysis, and related analytical solutions, ensuring business information is accurate, consistent, governed, and aligned with organizational priorities. The BI Manager serves as the primary point of coordination for business stakeholders requesting reporting, dashboards, analytics, and decision-support capabilities. This position works closely with department leaders to understand business requirements and translates those needs into prioritized work for Business Intelligence Engineers, Data Analysts, Report Developers, and other technical resources. The BI Manager partners closely with Software Engineering to understand application data, database structures, integrations, and system changes that affect reporting. The role establishes enterprise reporting standards, authoritative data sources, metric definitions, data ownership practices, and delivery processes that reduce duplicated reporting efforts and provide trusted information across the organization. Key Responsibilities: Leadership & Team Management: Lead, develop, and manage Business Intelligence Engineers, Data Analysts, Report Developers, and other resources assigned to the centralized reporting and analytics function. Establish clear priorities, responsibilities, performance expectations, development plans, and delivery standards for the BI team. Assign and balance work across the team based on business value, urgency, complexity, dependencies, and available capacity. Build a service-oriented culture focused on data accuracy, responsiveness, collaboration, documentation, governance, and continuous improvement. Report on team performance, delivery status, risks, capacity, and strategic BI initiatives to technology and business leadership. Enterprise Reporting Strategy & Governance: Establish and maintain enterprise reporting standards, metric definitions, certified datasets, semantic models, and data governance practices. Define authoritative reporting sources and promote consistent use of approved measures and business definitions across departments. Centralize and coordinate official reporting activities within the BI function to improve consistency, accountability, supportability, and reuse. Develop and maintain processes for report intake, prioritization, approval, development, testing, publication, lifecycle management, retirement, and ongoing support. Establish data ownership, stewardship, quality, lineage, access, retention, and documentation expectations in partnership with appropriate business and technical owners. Reduce duplicate and conflicting reports by promoting reusable datasets, governed semantic models, standardized KPIs, and shared reporting assets. Balance governed enterprise reporting with appropriate self-service analytics capabilities and user enablement. Stakeholder Engagement & Requirements Management: Serve as the primary point of contact for departments requesting reports, dashboards, analytics, data extracts, and related Business Intelligence solutions. Meet with business leaders, process owners, and users to understand objectives, operational processes, reporting needs, decision points, and success criteria. Translate business requirements into clear scope, user stories, data requirements, acceptance criteria, priorities, and delivery plans for BI and technical teams. Manage competing requests across departments while balancing business value, urgency, effort, governance standards, dependencies, and available resources. Facilitate requirements workshops, design reviews, demonstrations, user acceptance testing, release communication, and post-implementation feedback. Communicate priorities, timelines, status, risks, limitations, and data-quality concerns clearly to stakeholders and leadership. Software Engineering & Data Coordination: Partner closely with Software Engineering to understand application architecture, database structures, APIs, integrations, business rules, and technology roadmaps that affect reporting and analytics. Participate in project planning and solution reviews to ensure data, reporting, governance, and analytical requirements are considered during system design and implementation. Coordinate changes to data pipelines, warehouse structures, semantic models, datasets, dashboards, and reports resulting from application, database, integration, or process changes. Work with Software Engineering to define reliable methods for exposing, transforming, validating, and supporting data used by enterprise reporting. Maintain visibility into planned system changes and ensure downstream reporting impacts, dependencies, testing needs, and communication requirements are identified. Support the creation and maintenance of data dictionaries, business definitions, source mappings, lineage documentation, and technical dependencies. BI Platform, Data Warehouse & Delivery Oversight: Own the strategy, roadmap, standards, and operational oversight for Power BI, the enterprise data warehouse, reporting datasets, semantic models, and related BI capabilities. Oversee the design, development, testing, deployment, security, performance, reliability, and support of enterprise reports, dashboards, data models, and analytical solutions. Guide the design and maintenance of ETL/ELT pipelines, dimensional models, curated datasets, and data warehouse structures supporting BI and analytics needs. Review and approve significant BI architecture, modeling, dashboard, workspace, security, and data-governance decisions. Establish standards for Power BI workspaces, access, sharing, deployment, certification, refresh, monitoring, ownership, and support. Monitor platform and report performance, data-refresh reliability, usage, adoption, data quality, and scalability; coordinate corrective and improvement actions. Manage relevant vendors, consultants, licensing, and technology evaluations supporting BI and data initiatives. Perform other duties as assigned. Qualifications: Education and Experience: Bachelor's degree in Information Systems, Business Intelligence, Data Analytics, Computer Science, Business Administration, or a related field preferred; an equivalent combination of relevant education and professional experience may be considered. Five or more years of progressively responsible experience in business intelligence, enterprise reporting, analytics, data warehousing, data governance, or a related discipline preferred. Two or more years demonstrated leadership with BI teams, reporting functions, or complex cross-functional data initiatives preferred. Experience leading reporting intake, requirements management, prioritization, stakeholder communication, and delivery across multiple business functions. Experience with Power BI, enterprise reporting platforms, semantic models, data warehouses, relational databases, and data integration concepts. Telecommunications, broadband, ISP, OSS/BSS, CRM, GIS, network operations, customer operations, or other data-intensive operational experience preferred. Microsoft Power BI, data management, business analysis, project management, or comparable certifications are valued but not required. Skills and Competencies: Strong leadership and people-management skills with the ability to develop technical and analytical professionals and establish clear accountability. Strong understanding of enterprise reporting, data governance, data quality, dimensional modeling, semantic models, ETL/ELT processes, and data warehouse concepts. Working knowledge of Power BI administration and governance, report and dashboard design, DAX, SQL, data modeling, and relational databases. Ability to understand business processes and convert stakeholder objectives into clear reporting, analytical, data, and technical requirements. Ability to collaborate effectively with Software Engineering and understand the reporting impact of application, database, integration, and architectural changes. Ability to define authoritative metrics, resolve conflicting reporting definitions, and guide decisions involving data ownership, quality, access, and governance. Strong prioritization, project coordination, problem-solving, documentation, and organizational judgment. Excellent communication and facilitation skills with the ability to explain complex data concepts, risks, tradeoffs, and status to technical and non-technical audiences. Ability to balance long-term reporting architecture and governance with timely delivery of immediate business needs. Working Conditions: Ability to communicate effectively orally and in writing and operate standard office technology and equipment. Ability to travel to company locations and vendor or partner sites as business needs require. Requires prolonged periods of sitting at a desk and working on a computer workstation. Frequent participation in stakeholder meetings, requirements workshops, design reviews, demonstrations, and planning activities. Must be able to maintain visual focus on screens, dashboards, documents, data models, and written materials for extended periods. . click apply for full job details
Job Description Job Description Fiber and Copper I&R Telecommunication Tech Skill Requirements Experience in telephone service Experience in CATV installations. Knowledge of Coax cable sizes and types. Experience with test sets Experience routers and home networking. Technical understanding of loss, attenuation, and tiling. Working within attics and crawl spaces. Computer skills Maintains/repairs and tests copper cable in an underground, aerial, or buried environment. Troubleshoots problems that will require copper repair, copper maintenance, copper slicing, faultfinding, etc. Splice existing facilities in buried, underground, aerial and building work locations. Uses hand tools, power tools, and specialty tools, including specialty meters (e.g., multi-meters, volt-ohm meters, HST-3000, Sidekick), in inside and outside plant facilities. Performs testing and turn-up of subscriber lines. Locates and repairs aerial and underground cable. Locates, joins, repairs and rearranges cable and cable equipment in buildings and aerial or buried plant. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Prism, Fiber and DSL). Connects wires and cables to terminals, frames, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles. Performs continuity and/or conformance testing. Reads and interprets customer service orders, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. Receives service orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) and repair tickets from supervisor or other designated employees and performs specified work. Works with telecom color-coded wires and cables. Interacts with customers professionally and courteously via telephone or on the premises. Works well with others to achieve common goals and to foster a cooperative climate, as well as work independently in the field with little supervision. Summary Responsible for tasks assigned by the Company in connection with service order and repair activity on fiber network facilities between and including the customer-serving terminal and into the customer's premise, as well as installation activity at the fiber hub. These tasks may include, but not be limited to, installation and maintenance of voice, data and video equipment and/or service at the customer premise. In addition to providing revenue enhancing offers to the customer. Performs other duties as required.General DutiesDuties include, but are not limited to, the following: Installs, removes, rearranges, programs, tests, troubleshoots and maintains fiber network services. Installs and configures routers, set top boxes. Interacts with Advanced Technical Services as needed. May install appropriate inside wire/cable (such as Cat 5E, Coaxial cable).C. Installs maintains and repairs outside and inside fiber equipment/facilities including inside wiring and fiber jumpers at the distribution hub. Activates the ONT, STB and router at customer premise. Interfaces with customer to negotiate the placement of equipment. Trains the customer on how to use the new equipment. Ensures the customer is satisfied with the work that has been done. Responds to inquires and provides follow-up. Interprets schematic work order drawings to determine job specifications and installation needs. Orders and/or obtains required equipment. Effects problem solving where appropriate. Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action. May be required to perform additional duties and tasks as required by the Company. Basic QualificationsA. Tests - Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. Must meet ADEX/Frontier's standards of professionalism in communications and appearance. Must wear ADEX/Frontier branded attire. Wears appropriate safety apparel and is aware of and follows all established safety practices and procedures. Ability to identify and distinguish audible tones/levels and colors. Ability to work in confined areas. Ability to lift and carry tool boxes, drop wire, parts containers and installation loads, test equipment, etc. Ability to work aloft. In some areas, pole climbing may not be a requirement; for locations where pole climbing is required, a candidate must meet the course qualification standard. Ability to lift, carry, set-up, climb and take down ladders. Ability to communicate naturally and pleasantly over the telephone. Ability to professionally communicate extensively in person during in-home installation. Requires alertness and attention to detail. Ability to work under stress. A valid driver's license. Able to read and interpret architectural, electrical wiring diagrams. Able to operate applicable test equipment.P. Must be available to workas scheduled including weekends and holidays and for callouts and/or overtime as required. One year of experience in one or a combination of: Cable Splicer, Customer Engineer-Data Application, Customer Equipment Technician, Customer Zone Technician II, Customer Zone Technician I, Equipment Installer, Fiber Customer Support Analyst, Fiber Network Technician. EducationDegree in electronics technology from an accredited or recognized educational institution or equivalent experience
11/12/2026
Full time
Job Description Job Description Fiber and Copper I&R Telecommunication Tech Skill Requirements Experience in telephone service Experience in CATV installations. Knowledge of Coax cable sizes and types. Experience with test sets Experience routers and home networking. Technical understanding of loss, attenuation, and tiling. Working within attics and crawl spaces. Computer skills Maintains/repairs and tests copper cable in an underground, aerial, or buried environment. Troubleshoots problems that will require copper repair, copper maintenance, copper slicing, faultfinding, etc. Splice existing facilities in buried, underground, aerial and building work locations. Uses hand tools, power tools, and specialty tools, including specialty meters (e.g., multi-meters, volt-ohm meters, HST-3000, Sidekick), in inside and outside plant facilities. Performs testing and turn-up of subscriber lines. Locates and repairs aerial and underground cable. Locates, joins, repairs and rearranges cable and cable equipment in buildings and aerial or buried plant. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Prism, Fiber and DSL). Connects wires and cables to terminals, frames, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles. Performs continuity and/or conformance testing. Reads and interprets customer service orders, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. Receives service orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) and repair tickets from supervisor or other designated employees and performs specified work. Works with telecom color-coded wires and cables. Interacts with customers professionally and courteously via telephone or on the premises. Works well with others to achieve common goals and to foster a cooperative climate, as well as work independently in the field with little supervision. Summary Responsible for tasks assigned by the Company in connection with service order and repair activity on fiber network facilities between and including the customer-serving terminal and into the customer's premise, as well as installation activity at the fiber hub. These tasks may include, but not be limited to, installation and maintenance of voice, data and video equipment and/or service at the customer premise. In addition to providing revenue enhancing offers to the customer. Performs other duties as required.General DutiesDuties include, but are not limited to, the following: Installs, removes, rearranges, programs, tests, troubleshoots and maintains fiber network services. Installs and configures routers, set top boxes. Interacts with Advanced Technical Services as needed. May install appropriate inside wire/cable (such as Cat 5E, Coaxial cable).C. Installs maintains and repairs outside and inside fiber equipment/facilities including inside wiring and fiber jumpers at the distribution hub. Activates the ONT, STB and router at customer premise. Interfaces with customer to negotiate the placement of equipment. Trains the customer on how to use the new equipment. Ensures the customer is satisfied with the work that has been done. Responds to inquires and provides follow-up. Interprets schematic work order drawings to determine job specifications and installation needs. Orders and/or obtains required equipment. Effects problem solving where appropriate. Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action. May be required to perform additional duties and tasks as required by the Company. Basic QualificationsA. Tests - Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. Must meet ADEX/Frontier's standards of professionalism in communications and appearance. Must wear ADEX/Frontier branded attire. Wears appropriate safety apparel and is aware of and follows all established safety practices and procedures. Ability to identify and distinguish audible tones/levels and colors. Ability to work in confined areas. Ability to lift and carry tool boxes, drop wire, parts containers and installation loads, test equipment, etc. Ability to work aloft. In some areas, pole climbing may not be a requirement; for locations where pole climbing is required, a candidate must meet the course qualification standard. Ability to lift, carry, set-up, climb and take down ladders. Ability to communicate naturally and pleasantly over the telephone. Ability to professionally communicate extensively in person during in-home installation. Requires alertness and attention to detail. Ability to work under stress. A valid driver's license. Able to read and interpret architectural, electrical wiring diagrams. Able to operate applicable test equipment.P. Must be available to workas scheduled including weekends and holidays and for callouts and/or overtime as required. One year of experience in one or a combination of: Cable Splicer, Customer Engineer-Data Application, Customer Equipment Technician, Customer Zone Technician II, Customer Zone Technician I, Equipment Installer, Fiber Customer Support Analyst, Fiber Network Technician. EducationDegree in electronics technology from an accredited or recognized educational institution or equivalent experience
Job Description Job Description About NDi: Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas. Military Veterans Encouraged to Apply. Job Description: NDi is seeking a Senior Data Warehouse Specialist II to support a federal aviation safety analytics program for the Federal Aviation Administration (FAA). The program supports the Aviation Safety Information Analysis and Sharing (ASIAS) environment, which integrates aviation safety data from multiple government and industry sources to support safety analysis, risk monitoring, and operational decision-making across the National Airspace System. The Senior Data Warehouse Specialist will support the data architecture and analytics platform that powers this environment, including data warehouse maintenance, ETL development, data integration, and analytical data preparation. The role requires strong experience working with complex multi-source datasets and supporting large-scale enterprise data environments. Requirements : U.S. Citizenship is required Must be able to obtain a Public Trust clearance. This position is remote with occasional meetings in Washington D.C. Qualifications and Experience: Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or a related technical field. Minimum fifteen (15) years of professional experience in data warehousing, data engineering, or enterprise data analytics environments. Experience developing and maintaining data pipelines within Palantir Foundry, including data transformations, pipeline orchestration, and workflow management. Experience structuring and modeling data within Foundry (e.g., ontology or equivalent semantic/data modeling layers) to support analytical use cases. Experience designing and maintaining ETL/data integration pipelines across multiple source systems. Strong experience with SQL development, relational databases, and data modeling. Experience working with enterprise data warehouse architectures and analytical data environments. Experience supporting data quality, metadata management, and data governance practices. Experience documenting data flows, data mappings, and technical specifications. Strong analytical skills and ability to work with complex datasets. Ability to communicate effectively with both technical and non-technical stakeholders. High attention to detail and commitment to data quality. Preferred Skills and Qualifications: Experience supporting large federal data or analytics platforms. Experience with data standardization or taxonomy development initiatives. Experience supporting analytical systems used for safety, risk, or operational analytics. Experience working in large multi-source data integration environments. Familiarity with ETL tools, data warehouse performance optimization, and enterprise data architectures. Responsibilities: Design, develop, and maintain ETL processes supporting integration of multiple aviation safety data sources. Support the maintenance and enhancement of the enterprise data warehouse environment. Develop and maintain data models and analytical datasets supporting safety analytics. Support integration of new data sources into the analytics platform. Maintain data standards, metadata, and documentation for the data warehouse environment. Support data quality validation, transformation logic, and data governance processes. Document system architecture, data flows, and integration processes. Support analysts and technical teams in accessing and using integrated safety datasets. Assist with development of analytical data structures used for safety metrics and reporting. Collaborate with technical teams to improve data accessibility, performance, and reliability of the analytics environment. Compensation and Benefits: At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job. Veterans First Commitment: As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization. Our Commitment: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Apply Now: Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!
11/12/2026
Full time
Job Description Job Description About NDi: Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas. Military Veterans Encouraged to Apply. Job Description: NDi is seeking a Senior Data Warehouse Specialist II to support a federal aviation safety analytics program for the Federal Aviation Administration (FAA). The program supports the Aviation Safety Information Analysis and Sharing (ASIAS) environment, which integrates aviation safety data from multiple government and industry sources to support safety analysis, risk monitoring, and operational decision-making across the National Airspace System. The Senior Data Warehouse Specialist will support the data architecture and analytics platform that powers this environment, including data warehouse maintenance, ETL development, data integration, and analytical data preparation. The role requires strong experience working with complex multi-source datasets and supporting large-scale enterprise data environments. Requirements : U.S. Citizenship is required Must be able to obtain a Public Trust clearance. This position is remote with occasional meetings in Washington D.C. Qualifications and Experience: Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or a related technical field. Minimum fifteen (15) years of professional experience in data warehousing, data engineering, or enterprise data analytics environments. Experience developing and maintaining data pipelines within Palantir Foundry, including data transformations, pipeline orchestration, and workflow management. Experience structuring and modeling data within Foundry (e.g., ontology or equivalent semantic/data modeling layers) to support analytical use cases. Experience designing and maintaining ETL/data integration pipelines across multiple source systems. Strong experience with SQL development, relational databases, and data modeling. Experience working with enterprise data warehouse architectures and analytical data environments. Experience supporting data quality, metadata management, and data governance practices. Experience documenting data flows, data mappings, and technical specifications. Strong analytical skills and ability to work with complex datasets. Ability to communicate effectively with both technical and non-technical stakeholders. High attention to detail and commitment to data quality. Preferred Skills and Qualifications: Experience supporting large federal data or analytics platforms. Experience with data standardization or taxonomy development initiatives. Experience supporting analytical systems used for safety, risk, or operational analytics. Experience working in large multi-source data integration environments. Familiarity with ETL tools, data warehouse performance optimization, and enterprise data architectures. Responsibilities: Design, develop, and maintain ETL processes supporting integration of multiple aviation safety data sources. Support the maintenance and enhancement of the enterprise data warehouse environment. Develop and maintain data models and analytical datasets supporting safety analytics. Support integration of new data sources into the analytics platform. Maintain data standards, metadata, and documentation for the data warehouse environment. Support data quality validation, transformation logic, and data governance processes. Document system architecture, data flows, and integration processes. Support analysts and technical teams in accessing and using integrated safety datasets. Assist with development of analytical data structures used for safety metrics and reporting. Collaborate with technical teams to improve data accessibility, performance, and reliability of the analytics environment. Compensation and Benefits: At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job. Veterans First Commitment: As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization. Our Commitment: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Apply Now: Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!
Job Description Date Posted: 2026-09-03 Country: United States of America Location: US-TX-MCKINNEY-513WA 2501 W University Dr WING A BLDG Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required on day 1 At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. What You Will Do Participating in the development and implementation of model-based solutions to support mission trade studies using mission and engagement level simulations. Responsible for the development and integration of variable-fidelity computer models and simulations that effectively capture system and system of systems effects in complex threat environments. Modeling of system and mission kill chains using Government, Commercial, and/or Raytheon simulation tools. Executing mission system simulations and analyzing their results. Development of metrics and results products that communicate the chain of events that led to an action. Participating in technical reviews with internal and external customers. You will contribute and collaborate in a team environment, receiving input from the program, external customers, or team experts, and work on projects, as you determine, develop, and implement analytic approaches that will generate the supporting data to inform programmatic decisions. Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 2 years of prior relevant experience unless prohibited by local laws/regulations. Experience working with scripting languages including Python, MATLAB, Bash, or other common languages. Active and transferable U.S. government issued Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer Experience working in Linux environments. Experience in Sensors (RADARS, EOIR, etc.), Network Communications, Weapons/Effects (Missiles, Projectiles), Command & Control, and/or Resource Management. Experience with Military Operations Analysis, Modeling & Simulation experience in the defense industry, and/or data analysis & visualization. Experience with standard government modeling tools including AFSIM, Suppressor, Brawler, or similar tools. Ability to understand tactics as described by military experts and to represent their employment (verbally, graphically, and in simulations). Familiar with performing data analysis and statistics with large volumes of data. Familiar with Numerical Optimization Techniques, Analysis of Alternatives, or Design of Experiments. Experience providing briefs and presentations to US government customers. Active Top-Secret Clearance What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Learn More & Apply Now! Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
11/11/2026
Full time
Job Description Date Posted: 2026-09-03 Country: United States of America Location: US-TX-MCKINNEY-513WA 2501 W University Dr WING A BLDG Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required on day 1 At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. What You Will Do Participating in the development and implementation of model-based solutions to support mission trade studies using mission and engagement level simulations. Responsible for the development and integration of variable-fidelity computer models and simulations that effectively capture system and system of systems effects in complex threat environments. Modeling of system and mission kill chains using Government, Commercial, and/or Raytheon simulation tools. Executing mission system simulations and analyzing their results. Development of metrics and results products that communicate the chain of events that led to an action. Participating in technical reviews with internal and external customers. You will contribute and collaborate in a team environment, receiving input from the program, external customers, or team experts, and work on projects, as you determine, develop, and implement analytic approaches that will generate the supporting data to inform programmatic decisions. Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 2 years of prior relevant experience unless prohibited by local laws/regulations. Experience working with scripting languages including Python, MATLAB, Bash, or other common languages. Active and transferable U.S. government issued Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer Experience working in Linux environments. Experience in Sensors (RADARS, EOIR, etc.), Network Communications, Weapons/Effects (Missiles, Projectiles), Command & Control, and/or Resource Management. Experience with Military Operations Analysis, Modeling & Simulation experience in the defense industry, and/or data analysis & visualization. Experience with standard government modeling tools including AFSIM, Suppressor, Brawler, or similar tools. Ability to understand tactics as described by military experts and to represent their employment (verbally, graphically, and in simulations). Familiar with performing data analysis and statistics with large volumes of data. Familiar with Numerical Optimization Techniques, Analysis of Alternatives, or Design of Experiments. Experience providing briefs and presentations to US government customers. Active Top-Secret Clearance What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Learn More & Apply Now! Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
