797 jobs found

Division: Ondrick Materials & Recycling, LLC Role Summary The Business Systems Manager is a hands-on position that owns the company's systems architecture and handles the selection, implementation, and ongoing administration of the business applications that run a multi-entity construction, manufacturing, and retail business. Reporting to the CFO, this role will own a multi-year roadmap to replace and connect the operational systems used across Contracting, Trucking, Maintenance, Operations, and Finance, and will serve as the primary point of contact between the business, our outsourced IT provider, and our software vendors. The ideal candidate is part project manager, part business analyst, and part systems administrator: someone who can document how work actually flows, translate that into requirements, run a disciplined implementation, and keep integrated systems and data moving reliably once they are live. Infrastructure, network, end-user hardware, and helpdesk support are provided by our outsourced IT provider; this role owns the business applications, integrations, and data architecture that run the company. Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time, own the intake and prioritization of requests to add data sources and reporting to the company's data warehouse. Multi-Year Initiatives Simplify field time entry across tools Fleet management solution for the trucking operations Select and implement an equipment maintenance management solution for the shop Support the implementation of software for Construction project tracking Replace ticketing software at the Scale Replace or augment a retail point of sale system Implement a workflow solution for customer credit applications Replace paper driver logs with an electronic alternative Implement a CRM for the Estimating team to track bids won and lost Migrate the company file server to SharePoint and be admin Design and implement a company-wide data warehouse once core operating systems are established within each functional area Required Qualifications Bachelor's degree in Information Systems, Computer Science, Business, related field, or equivalent experience. 7+ years of experience implementing or administering business applications, with at least 3 years leading multi-system implementation projects. Demonstrated success running software selections and implementations end to end, including requirements, vendor evaluation, configuration, testing, UAT, training, and go-live. Working knowledge of APIs, system integrations, and relational databases, including SQL. Strong process mapping and documentation skills; able to translate operational needs into system requirements. Experience managing outsourced IT providers and software vendors. Demonstrated success in building cross-functional relationships with both field and office teams. Self-starter, problem-solver, highly organized, and comfortable with ambiguity. Preferred Qualifications Direct experience with Trimble Viewpoint Vista or a comparable construction or manufacturing ERP. Background in construction, paving, aggregates, trucking, or heavy equipment businesses. Experience with construction and fleet systems such as B2W, telematics and fleet management, shop maintenance, scale ticketing, or electronic logging tools. Experience with Microsoft 365 administration, including SharePoint migrations. Experience designing or managing a data warehouse and business intelligence reporting. Project management certification (PMP or similar) a plus. Interest in implementing AI tools to automate workflows and improve back-office efficiency. What Success Looks Like First 90 days: document current-state workflows and the systems landscape, establish working relationships with our outsourced IT provider, key vendors, and management team. Deliver a prioritized, sequenced implementation roadmap for the initiatives above. First year: eliminate dual time entry, complete selection and begin implementation of fleet and shop maintenance systems, have all live integrations monitored daily with documented SOPs, and be the go-to resource for system issues across the business. PI6ebb3a6e5ff6-6686

Full-time Company Description Mission Critical Group (MCG ) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non-negotiable. Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future. Job Description The Testing Technician is responsible for performing testing and troubleshooting during the final assembly phase of electrical control and distribution equipment prior to customer delivery. This role ensures product quality, compliance, and optimal functionality by verifying that all assemblies meet engineering specifications, customer requirements, and applicable industry standards. The Testing Technician works closely with production, engineering, and quality teams to identify and resolve issues before shipment. Accountabilities Demonstrate technical skills regarding performing diagnostics, troubleshooting, and testing for reliability on Low, Medium, and Arc-Resistant switchgear and electrical control equipment using tools such as multimeters etc. Verify and document HIPOT tests on copper bus. Ensure final product is consistent with technical schematics, perform basic device programming, and repair all custom-built equipment prior to client shipment as a measure of quality control. Perform Factory Acceptance Tests to show the functionality of Mission Critical Group products and advise of interfacing capabilities with clients existing equipment under the direction of senior team members. Identify functionality or defects through visual and electrical inspections on power distribution equipment and assist senior team members with maintenance or repairs within testing guidelines. Assist senior team members with design verifications and product reliability demonstrations during client witness testing activities under supervision. Perform other duties as assigned. Qualifications Required knowledge/Experience 0-1 years of experience in wiring or assembling electrical control and distribution equipment, preferably in a switchgear or industrial manufacturing environment. Working knowledge of engineering principles, techniques, and procedures as applied to the design and production of electrical equipment. Understanding raw materials, production processes, and manufacturing techniques. Knowledge of design techniques, tools, and principals involved in the production of technical plans, blueprints, drawings, and models. Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Testing tools include MPRT, secondary injection units, digital ratiometers, CT testers, digital multimeters, Fluke meters, AC and DC high-potential testers, high-voltage testers, basic hand tools, and testing jumpers. Proficiency with computer hardware and software, including Microsoft Office Suite. Intermediate written and verbal communication skills, including the ability to read and interpret technical procedures, write reports and correspondence, and present information to managers and customers. Solid mathematical skills, including the ability to calculate figures, proportions, and measurements. Strong attention to quality with the ability to follow procedures carefully and strive for accuracy in all work. Self-motivated with the ability to identify and resolve issues independently while maintaining adherence to guidelines and procedures. Ability to work collaboratively with peers, leadership, and cross-functional teams. Customer-oriented with a proactive approach to supporting internal and external needs. Preferred 1 year of experience troubleshooting electrical and mechanical systems Education High School Diploma or GED required . Work Environment and Physical Demands This is a FLSA non-exempt position paid on an hourly basis. Overtime may be required based on production demands, including extended shifts, weekends, or holidays. This role is based on the production floor. The position requires standing for extended periods, working around machinery, and adherence to all safety and compliance standards. Mobility : Ability to move around the manufacturing plant, including walking, standing, and climbing stairs. Manual Dexterity : Occasional use of hands to handle or feel objects, tools, or controls. Lifting : Ability to lift and carry items up to fifty (50) pounds. All lifting should be done following OSHA standards. Visual and Auditory Requirements : Must be able to see and hear well enough to navigate the plant safely and communicate effectively with team members. Additional Information A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we dont accept unsolicited resumes from agencies at this time. If we ever need an extra hand, well be sure to reach out to the community. Thanks for understanding! MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. MCG is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC). PI9fd53ad04aa4-3504

Shields Facilities Management, LLC (SFM) is hiring a Field Manager to perform site visits, inspect property conditions, and keep service execution moving across customer locations. This role is well suited for someone who works independently in the field, communicates directly with customers and internal partners, and adapts quickly as priorities shift from site to site. This is a remote position; seeking candidates based in Massachusetts. Shields Facilities Management is a national, world-class vendor management company boasting an extensive network of vendors, customized customer relationship management software, and an operations team who possess expertise and customer service skills that are second to none in the industry. We design and deliver targeted maintenance programs for national and regional retail, food service, financial, and healthcare facilities. SFM offers a comprehensive compensation package including competitive salaries, multiple healthcare plans including supplemental coverage and a 401(k) Plan with company match. We are actively seeking motivated individuals who can engage in our employee-focused culture and make SFM better through your valuable contributions. Core Responsibilities Manage field visit requests and schedule site visits and meetings with appropriate vendor partners and customer contacts Communicate schedules, visit details, and updates to internal operations team members Conduct site inspections across service areas such as landscaping, snow management, and parking lot sweeping and maintenance Check in with customer contacts on site, review adherence to scope of work, and identify opportunities to improve site appearance or address safety concerns Walk properties, document issues, coordinate follow-up with service partners, and capture photos using required software Prepare inspection reports, weekly field visit summaries, quality scores, and expense reports using designated tools and systems Required Skills & Abilities Ability to work independently while managing multiple site visits and follow-up tasks Clear, direct communication with customers, service partners, and internal team members Comfort working in a fast-moving environment with changing schedules and field-based priorities Practical judgment when identifying service issues, safety concerns, and improvement opportunities Ability to document findings accurately using required software and reporting tools Other Requirements Facilities maintenance experience required Working knowledge of Microsoft Office; Excel skills are a plus Access to a laptop or desktop computer and an updated smartphone; print/scanner optional Ability to Travel via car and plane as needed. Consistent travel required Compensation details: 0 Yearly Salary PI12e5-

Payrate: $70.00 - $75.00/hr. Summary: The OT Cybersecurity Assessment and Deployment Specialist role is to enable accelerated deployments of cybersecurity controls to company's manufacturing and R&D pilot plants while allowing OT Cybersecurity to increase project scope to fulfillment centers such as warehouses, distribution centers, mixing centers, etc. Responsibilities will also include ongoing risk assessment activities at company's manufacturing sites, R&D pilot plants, and fulfillment centers to ensure cybersecurity controls are implemented correctly and are operating at an optimal level. Responsibilities Deployments of OT Cybersecurity Controls: Lead and coordinate deployments of OT cybersecurity controls ensuring they are implemented correctly and operating at the Company -designated Security Level, as defined by the IEC 62443-3-3 control standards. Deploy and configure OT cybersecurity controls per OT security standards, as required. Obtain quotes from strategic partners and service providers for OT cybersecurity controls. Work with OT Finance on monthly budget requirements and forecast. Partner with site leadership, strategic partners, and service providers to develop deployment plans including prerequisites, resources, timing, downtime approval, operationalizing security, etc., ensuring compliance to OT cybersecurity standards. Prepare deployment schedules and change-of-change documents if planned deployment schedules cannot be met. Drive OT cybersecurity deployments across strategic partners and service providers. Participate in weekly deployment meetings with the risk manager governing deployments. Security Assessments and Remediation: Conduct onsite security assessments including verification of security architecture, design, operations, protocols, and controls. Review architecture diagrams, data flows, and designs to determine the OT network architecture at the site. Assess OT network architecture to best practices and industry standards such as the Purdue model and IEC 62443. Analyze network communications between the site OT network and corporate network zones to identify security risks, as required. Prepare a security assessment report including but not limited to IEC 62443-3-3 security requirements, area assessed, risk level, risk description, remediation recommendation, remediation effort, and remediation resource requirements. Document the Security Level achieved, as defined by the IEC 62443-3-3 control standards, for each operationalized control. Skills: High level of travel to predetermined sites. Strong collaboration, analytical, and negotiation skills. Strong detailed project management skills. Strong process efficiency and process/procedure development. Very strong verbal and written communication skills. Strong understanding of cybersecurity risks, threats, vulnerabilities, and impact. Pay Transparency: The typical base pay for this role across the U.S. is: $70.00 - $75.00 /hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary. You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC's use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded. Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying "STOP" to :messages or by contacting . For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy

Pay Range: $30.00hr - $35.00hr Job Overview: The candidate will leverage their technical expertise to manage academic labs and provide smart classroom support to the community of students and educators. Candidates must interview and work on site. Local candidates are strongly preferred. Key Responsibilities: Hardware & Software Support: Install, diagnose, and repair desktops, laptops, scanners, and peripherals. Training is provided on the proprietary software suite. Security & Compliance: Maintain the integrity of the technology environment by adhering to IT Security Standards and organizational policies. Inventory Management: Track hardware and software assets across labs, classrooms, and mobile devices to ensure the department stays organized. Training & Documentation: Empower faculty and staff through hands-on training sessions and by creating clear, accessible technical documentation and videos. Strategic Objectives: User Success: Act as a centralized problem-resolution hub to minimize downtime for the campus community. Quality Leadership: Support the IT Manager in departmental goals, ensuring a high standard of performance and clear communication. Requirements: Technical Troubleshooting: A natural curiosity for how things work and a knack for fixing hardware and software issues. Communication Skills: The ability to translate technical language into helpful instructions for non-technical users. Organization: Ability to keep records updated and projects on schedule. Adaptability: A team player ready to handle varied duties to keep the department running smoothly. Requirements & Qualifications: Education: Associate's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience). Technical Proficiency: Hands-on experience troubleshooting Windows and MacOS environments and common hardware (desktops and laptops). Instructional Tech: Familiarity with classroom technology, such as projectors, smartboards, or video conferencing tools (e.g., Zoom, Teams, or WebEx). Compliance Knowledge: Basic understanding of IT security principles and data privacy standards. Preferred Skills: Certifications: CompTIA A+, Network+, or Google IT Support Professional Certificate. Customer Service: A background in Help Desk technical support, ideally in an academic or corporate setting. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift and move computer equipment (up to 30 lbs). Ability to navigate classroom environments to perform installations. Ability to kneel, crouch, or crawl under desks and in confined spaces to manage cabling and hardware installation. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job description OVERVIEWThe Senior Systems Administrator provides advanced server and systems support to the Service Delivery Team. This position handles escalated system infrastructure requests, complex systems administration issues, system design and implementation projects, and proactive monitoring of client environments. The Systems Administrator must possess strong server expertise combined with solid systems administration knowledge to resolve complex infrastructure challenges spanning both domains. This role collaborates with the Engineering Team for strategic guidance and works closely with project teams to deliver enterprise-grade solutions. Additionally, this position supports and mentors junior technical staff by providing technical guidance and helping others develop their skills.RESPONSIBILITIES & TASKSHELPDESK ESCALATIONS & SUPPORT Handle escalated tickets from the helpdesk team on complex network and systems issues Provide advanced troubleshooting for network infrastructure problems affecting client operations Resolve technical issues related to servers, operating systems, applications, and network connectivity Mentor junior technicians by answering high-level technical questions and providing guidance Assist other team members with network troubleshooting and onsite challenges TICKETING SYSTEM & DOCUMENTATION Use ConnectWise Manage Ticketing System to work on and resolve Helpdesk Tickets & Service Requests Manage and record all work in the ticketing system with accurate billing time and notes Maintain documentation of network designs, configurations, and procedures in ITBoost Create and update Standard Operating Procedures (SOPs) for network operations and maintenance Ensure all network changes and incidents are properly documented and communicated Split tickets with multiple issues into individual tickets for proper tracking PROJECT WORK Support the project team with network design and implementation for client deployments Support network upgrades, migrations, and infrastructure optimization initiatives Collaborate on complex multi-site and hybrid network projects COMMUNICATION, REPORTING & RISK Create and maintain documentation for on-site processes Escalate tickets requiring Service Delivery Manager support Communicate ticket status to clients at every step of the way Notify clients of any changes or outages related to their issues Identify, communicate, and mitigate potential risks to the Service Delivery Manager and clients TEAM WORK Follow the schedule provided by the Service Delivery Manager or Service Coordinator Adhere to all company security procedures and maintain vigilance for security issues Identify opportunities for improvement and make constructive suggestions for change Contribute to innovative process improvements SKILLS & ATTRIBUTESDESIRED 2+ years of hands-on experience in high-level network maintenance, configuration, and administration Great communication skills, founded in being a good listener Strong systems administration knowledge and experience with Windows Server and Azure environments Advanced knowledge of network design principles and enterprise network architectures Strong experience with SonicWall firewalls and network security appliances Experience and knowledge of working with the Microsoft 365 Platform Experience working with vendors for expedited troubleshooting of hardware and software systems Proven experience configuring and troubleshooting VPN technologies Advanced TCP/IP networking knowledge and network troubleshooting methodology Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders Exceptional attention to detail with strong organizational skills Ability to keep up with and adapt to the fast-paced IT world Ability to answer and explain high-level technical networking and systems questions clearly Experience supporting Microsoft 365 or other cloud platforms from a network and systems perspective NICE TO HAVE Experience using ticketing systems, RMM tools, and PSA software (ConnectWise Manager) Experience providing support via remote tools (Screen Connect) Experience handling technical service tickets Professional IT Certifications such as CompTIA Network+ and Security+ Client experience certifications such as Helpdesk Habits Experience working on a helpdesk or for a Managed Service Provider (MSP) / IT Support Business WHAT WE OFFER Competitive health, dental, and vision coverage An easy-going environment and culture (we all enjoy what we do) Subscription to Cybrary.it for ongoing professional development Company laptop and necessary equipment Flexible work-from-home arrangements after 90-day probationary period 401(k) retirement plan COMPENSATION $80,000 - $85,000 (commensurate with experience)

Pay Range: $95.00hr - $100.00hr Job Overview: The organization is modernizing how employees communicate and collaborate. Over the next months, company-wide chat will move from Zoom Team Chat to Slack Enterprise, and content will be migrated from Box to Microsoft SharePoint and OneDrive. These programs touch every employee, every function, and external partners. The Technical Program Manager will lead these programs end to end, focusing on building alignment across senior stakeholders, working closely with Legal, Security, and Records Management, and driving organizational adoption. The ideal candidate has led large, cross-functional technology programs, understands organizational change management, and can quickly adapt to the technical landscape. Responsibilities: Own the end-to-end plan for the Slack implementation and Box-to-SharePoint migration, including scope, schedule, dependencies, risks, and budget. Design phased rollout and migration waves that balance business priorities, technical readiness, and organizational capacity for change. Coordinate internal teams, vendors, and professional services partners, holding all parties accountable to commitments. Plan and manage coexistence periods, cutover, decommissioning of legacy platforms, and post-go-live hypercare. Establish and run program governance, including a Steering Committee, decision log, and clear escalation paths. Build strong working relationships with business leaders across functions and regions, understanding their workflows and constraints. Partner early and continuously with Legal, Information Security, Privacy, Records Management, and Compliance on retention, legal hold, eDiscovery, external sharing, and data handling requirements. Prepare clear, concise executive communications and status reporting, including candid assessments of risk. Navigate resistance and competing priorities with diplomacy, distinguishing valid constraints from preference. Develop and execute a change management strategy covering audience analysis, communications, training, and support. Build and lead a Champions Network that drives peer-to-peer adoption and provides feedback to the program team. Partner with Communications and Learning teams to deliver messaging and training tailored to different audiences, from executives to frontline employees. Define clear guidance on how collaboration tools fit together (for example, when to use Slack versus Microsoft Teams, or SharePoint versus OneDrive). Define and track adoption metrics, and adjust the approach based on data and user feedback. Work with platform engineers and architects on solution design, including information architecture, permissions mapping, integrations, and identity and access requirements. Understand migration tooling, data volumes, and content complexity well enough to identify risks and make informed trade-offs. Drive standards for platform governance, such as channel naming, app and integration approval, site provisioning, and guest access. Requirements: 7+ years of program or project management experience, including leading large, cross-functional technology initiatives that affected a broad employee population (for example, ERP, infrastructure, end-user computing, or enterprise application rollouts). Demonstrated experience leading change management and driving user adoption, not just technical delivery. Track record of managing senior stakeholders, building governance structures, and influencing without direct authority. Experience working with Legal, Security, or Compliance teams on technology programs with regulatory or data governance requirements. Strong written and verbal communication skills, including the ability to tailor messages for executive and general employee audiences. Comfort with ambiguity and the ability to learn new platforms quickly. PMP, PgMP, or equivalent certification. Preferred: Experience with enterprise collaboration platforms such as Slack, Microsoft 365, SharePoint, Teams, Box, or Zoom. Experience with content or data migrations, including permissions and records retention considerations. Experience in a regulated industry such as medical devices, healthcare, life sciences, or financial services. Familiarity with change management frameworks such as Prosci ADKAR. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $50.00hr - $55.00hr Job Overview: The mission is to protect, provide for, and progress the software and systems behind all of the organization's services with an ever-watchful eye on their availability, latency, performance, integration, and capacity to ensure the ultimate customer experience. Requirements: Must possess strong documentation and communication skills. Demonstrate working knowledge of automation principles. Intermediate understanding of core technical concepts. Hands-on intermediate knowledge of primary skills and subjects, with advanced proficiency in at least one discipline: ITIL/ITSM Principles and Practice; Software Development Lifecycle (SDLC); Infrastructure (Unix, Windows, Mainframe) Administration; Network Architecture (Layer 1 to Layer 3); Middleware & Runtime Environments (such as J2EE/.NET/etc); Load balancers and application firewalls (WAFs); Logging and Monitoring methods, standards and tools; DevOps Concepts & Tooling; Resiliency, High Availability & Business Continuity Planning/Management; Caching Concepts & Content Delivery Networks; Configuration Management (& Infrastructure as Code); Cloud Concepts, Architecture and Platform as a Service (PaaS) Concepts. Advanced understanding of Role Based Access Controls (RBAC) and Access Management (SAML, LTPA, SSO, OAuth). Self-driven with the ability to execute necessary tasks and duties independently. Strong analytical and critical thinking skills. Advanced knowledge of Internet architecture and project delivery. Intermediate knowledge of network troubleshooting. Foundational knowledge of cryptographic services (HSMs/Certificates). Mindset and Behavior Guidelines: Sense of urgency. Customer-focused mindset with a deep understanding of key customer journeys and user experience. Effective communication across all technical and managerial levels. Curiosity and a drive for continuous learning and continuous improvement. Ability to coach and mentor team members. Willingness to embrace risk and seek simplicity. Dedication to knowledge sharing and technical writing. Strong multi-tasking abilities and comfort handling difficult conversations. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job description OVERVIEWThe Network Administrator II provides advanced network engineering and systems infrastructure support to the Service Delivery Team. This position handles escalated network infrastructure requests, complex systems administration issues, network design and implementation projects, and proactive monitoring of client environments. The Network Administrator II must possess strong networking expertise combined with solid systems administration knowledge to resolve complex infrastructure challenges spanning both domains. This role collaborates with the Engineering Team for strategic guidance and works closely with project teams to deliver enterprise-grade solutions. Additionally, this position supports and mentors junior technical staff by providing technical guidance and helping others develop their skills.RESPONSIBILITIES & TASKSHELPDESK ESCALATIONS & SUPPORT Handle escalated tickets from the helpdesk team on complex network and systems issues Provide advanced troubleshooting for network infrastructure problems affecting client operations Resolve technical issues related to servers, operating systems, applications, and network connectivity Mentor junior technicians by answering high-level technical questions and providing guidance Assist other team members with network troubleshooting and onsite challenges TICKETING SYSTEM & DOCUMENTATION Use ConnectWise Manage Ticketing System to work on and resolve Helpdesk Tickets & Service Requests Manage and record all work in the ticketing system with accurate billing time and notes Maintain documentation of network designs, configurations, and procedures in ITBoost Create and update Standard Operating Procedures (SOPs) for network operations and maintenance Ensure all network changes and incidents are properly documented and communicated Split tickets with multiple issues into individual tickets for proper tracking PROJECT WORK Support the project team with network design and implementation for client deployments Support network upgrades, migrations, and infrastructure optimization initiatives Collaborate on complex multi-site and hybrid network projects COMMUNICATION, REPORTING & RISK Create and maintain documentation for on-site processes Escalate tickets requiring Service Delivery Manager support Communicate ticket status to clients at every step of the way Notify clients of any changes or outages related to their issues Identify, communicate, and mitigate potential risks to the Service Delivery Manager and clients TEAM WORK Follow the schedule provided by the Service Delivery Manager or Service Coordinator Adhere to all company security procedures and maintain vigilance for security issues Identify opportunities for improvement and make constructive suggestions for change Contribute to innovative process improvements SKILLS & ATTRIBUTESDESIRED 2+ years of hands-on experience in high-level network maintenance, configuration, and administration Great communication skills, founded in being a good listener Strong systems administration knowledge and experience with Windows Server and Azure environments Advanced knowledge of network design principles and enterprise network architectures Strong experience with SonicWall firewalls and network security appliances Experience and knowledge of working with the Microsoft 365 Platform Experience working with vendors for expedited troubleshooting of hardware and software systems Proven experience configuring and troubleshooting VPN technologies Advanced TCP/IP networking knowledge and network troubleshooting methodology Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders Exceptional attention to detail with strong organizational skills Ability to keep up with and adapt to the fast-paced IT world Ability to answer and explain high-level technical networking and systems questions clearly Experience supporting Microsoft 365 or other cloud platforms from a network and systems perspective NICE TO HAVE Experience using ticketing systems, RMM tools, and PSA software (ConnectWise Manager) Experience providing support via remote tools (Screen Connect) Experience handling technical service tickets Professional IT Certifications such as CompTIA Network+ and Security+ Client experience certifications such as Helpdesk Habits Experience working on a helpdesk or for a Managed Service Provider (MSP) / IT Support Business WHAT WE OFFER Competitive health, dental, and vision coverage An easy-going environment and culture (we all enjoy what we do) Subscription to Cybrary.it for ongoing professional development Company laptop and necessary equipment Flexible work-from-home arrangements after 90-day probationary period 401(k) retirement plan COMPENSATION $80,000 - $85,000 (commensurate with experience)

Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Corporate IT Systems Administrator for a full-time position. Position Summary: The Corporate IT Systems Administrator is responsible for the day-to-day administration, support, security, and maintenance of NuAxis Innovations' corporate technology environment. Reporting to the Director, Program Management Office, this position provides hands-on technical support across cloud infrastructure, networks, endpoints, corporate systems, websites, user access, software licensing, and IT assets at the Corporate Headquarters in Vienna, VA. This role serves as a primary internal technical resource for employees and helps ensure the company's technology environment is secure, reliable, properly licensed, documented, and aligned with organizational requirements. The successful candidate will independently resolve routine and moderately complex issues, identify recurring problems and risks, improve processes, and escalate advanced infrastructure or security matters when appropriate. Key Responsibilities Azure & Cloud Administration Support the administration, maintenance, and documentation of the company's Microsoft Azure environment. Monitor Azure resources, configurations, permissions, and usage; assist with cloud troubleshooting and optimization. Maintain appropriate administrative access and escalate architecture, security, or capacity concerns. Microsoft 365, Identity & Access Management Administer Microsoft 365 accounts, groups, licenses, permissions, and related services. Support Microsoft Entra ID administration, including authentication, multifactor authentication, role-based access, and account recovery. Provision, modify, review, and remove access based on approved business requirements and least-privilege principles. Monitor usage and licensing and identify opportunities to reclaim or optimize licenses. Network & Firewall Administration Administer and support corporate wired, wireless, remote-access, and VPN connectivity. Configure, monitor, troubleshoot, and maintain network equipment and services. Administer corporate firewall configurations and access in accordance with established security requirements. Maintain network and firewall documentation and coordinate escalated support with vendors or specialized resources. Endpoint, Imaging & Asset Management Configure, image, deploy, maintain, and support company computers and related equipment. Administer endpoints through Microsoft Intune and other approved management tools. Maintain standard device configurations and support operating system, application, security, and configuration updates. Manage the IT asset lifecycle, including inventory, assignment, transfer, recovery, replacement, secure disposition, warranty status, and refresh planning. Software & License Administration Administer corporate software subscriptions, licenses, user assignments, renewals, and administrative ownership. Provision and remove software access as employees join, leave, or change roles. Maintain accurate records of applications, licenses, administrative accounts, and assigned users. Coordinate software purchasing and renewal requirements with Finance, Procurement, and business owners. Website Administration Support the administration and maintenance of NuAxis internal and external websites. Coordinate website updates, permissions, availability, and technical troubleshooting with internal stakeholders and external vendors. Maintain appropriate administrative access and supporting technical documentation. Internal Customer Support Serve as a primary point of contact for internal IT support requests. Troubleshoot issues involving computers, software, Microsoft 365, accounts, permissions, connectivity, and corporate applications. Document, prioritize, resolve, and appropriately escalate service requests while communicating status and resolution clearly. Identify recurring issues and recommend permanent fixes, automation, documentation, or process improvements. Employee Lifecycle Support Provision employee accounts, equipment, software licenses, and approved access for onboarding. Modify access and licensing when employee responsibilities change. Disable accounts, revoke access, recover licenses, and coordinate equipment return during offboarding. Maintain records demonstrating completion of employee lifecycle activities. Security, Compliance & Process Documentation Implement established access-control, endpoint-security, and IT operating requirements. Identify and promptly escalate suspected security incidents, vulnerabilities, and configuration risks. Support remediation, audits, assessments, and evidence collection related to corporate IT systems. Maintain procedures, work instructions, configuration records, access records, inventories, and other required operational documentation. Support IT processes and documentation required by CMMI and other applicable management-system requirements. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related discipline, or an equivalent combination of education, training, and relevant experience. Three to five years of relevant experience in IT systems administration, infrastructure administration, or corporate IT support. Comptia A+ Hands-on experience supporting Microsoft Azure and Microsoft 365 environments. Experience with Microsoft Entra ID, identity and access management, permissions, multifactor authentication, and role-based access. Experience administering Windows endpoints and endpoint-management technologies such as Microsoft Intune. Experience supporting corporate networks, VPNs, firewalls, and network troubleshooting. Experience imaging, deploying, maintaining, and troubleshooting computers and peripherals. Experience with IT asset management and software-license administration. Demonstrated learning agility, including the ability to quickly understand new technologies, troubleshoot unfamiliar systems, and independently develop proficiency with evolving tools and platforms. Strong troubleshooting, analytical, organizational, and technical-documentation skills. Ability to communicate technical issues clearly to technical and nontechnical audiences, manage competing priorities, protect sensitive information, and escalate issues appropriately. Preferred Qualifications Experience supporting CMMI requirements, processes, documentation, or assessments. Current Microsoft Azure certification, such as Microsoft Certified: Azure Administrator Associate. Additional Microsoft 365, endpoint administration, networking, or security certification. Experience using Nextthink for digital employee experience, endpoint visibility, or IT operations. Familiarity with Barracuda Backup or comparable backup, recovery, and disaster-recovery technologies. Familiarity with Drupal administration, including user access, modules, updates, configuration, and technical troubleshooting. Experience working in a government contracting environment. Experience supporting internal and external corporate websites. Core Technologies & Areas of Responsibility Microsoft Azure • Microsoft 365 • Microsoft Entra ID • Microsoft Intune • Nextthink • Windows • Networking • Firewalls and VPN • Endpoint Management • IT Asset Management • Software Licensing • Website Administration • Identity and Access Management Success in This Role Employee accounts, equipment, access, and licenses are provisioned and removed accurately and on time. Hardware, software, and licensing inventories are complete, current, and reconcilable to employee records. Endpoints, networks, and cloud services are actively administered, documented, and supported. Internal support requests are resolved promptly or escalated with clear documentation and ownership. Administrative access and security-related issues are identified, documented, remediated, or escalated appropriately. Recurring IT activities become more standardized, measurable, and automated over time. Working Relationships This position works closely with the Program Management Office, People & Culture, Information Security, Finance and Procurement, program and delivery leadership, employees and managers, and external technology vendors and service providers. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

Job Description DESCRIPTION Entry-level technician responsible for installing, maintaining, and troubleshooting IP video systems under supervision. Performs routine tasks and develops foundational knowledge of video surveillance technologies, networking, and customer support. RESPONSIBILITIES Ensure safety protocols are developed, implemented, and executed, specifically all reporting and PPE requirements as required by OSHA, company, and project site. Complete and maintain daily documentation as required by supervisor, manager, or general contractor. Install and configure basic IP cameras, NVRs, and related hardware. Perform routine system maintenance and inspections. Diagnose and resolve basic hardware and connectivity issues. Assist other technicians with system deployments and upgrades. Travel to project sites to support and, when needed, testing and commissioning activities. Document installation activities, service calls, and maintenance records. Escalate complex technical issues to higher-level technicians. Provide basic user support and training. Responsible for ensuring that all project-required documentation is collected and complete. Including, but not limited to, Termination Schedules, Hardware Schedules, Password Log, etc. Track schedule progress and follow up on delays or missing information with the project team. Help monitor project costs and material management. Assist with change requests and pricing with guidance from the Project Manager. Attend internal project meetings and communicate action items with the project team. Help maintain project quality, schedules, punch list progress, and as-built information. Participate in Constructability Reviews with members of the project team, including both field personnel and engineering. Installation and termination of conductors, cables, network systems, control systems, IP Video systems, access control systems, audio systems, and all associated field devices. Troubleshooting, maintaining, and repairing integrated systems using a variety of test instruments specifically intended for each system, i.e., (OTDR) optical time-domain reflectometer used for fiber optic cable, cable certifier used for network systems, multimeter/volt-ohmmeter used for various control systems and voltages. May be required to work outside of normal business hours and travel as dictated by project needs. Maintain the standards, culture, and values of CML Security. Strictly adhere to all CML safety policies and procedures. Other duties as assigned. QUALIFICATIONS AND SKILLS High School Diploma or GED equivalent. Possess or obtain systems certifications, i.e., Bosch, Genetec, Corning, BICSI, etc. Possess and maintain OSHA 30 certification and all required equipment operators' certifications, i.e., forklift, scissor lift, aerial lift, etc. Ability to interpret and utilize basic schematics, diagrams, and drawings. Basic understanding of IP networking concepts. Ability to use hand tools and test equipment. Ability to communicate clearly and effectively. Familiarity with both Security Electronics and Detention Equipment preferred. Strong skills in Microsoft Suite of Software, Adobe or Bluebeam. Previous Procore software usage preferred. Valid Driver's License. Maintain the ability to clear background checks. WORK ENVIRONMENT & CONDITIONS This role works in an office, shop, and active construction job site environment, with frequent interaction with Project Management, Field Operations, Engineering, vendors, subcontractors, clients, and other project stakeholders. Job site visits may include exposure to active construction conditions, moving equipment, noise, dust, uneven walking surfaces, ladders, stairs, outdoor weather conditions, secured or detention/correctional environments, and other site-specific conditions. Physical demands may include prolonged periods of sitting, standing, and walking. This role is expected to follow all company, client, OSHA, and site-specific safety requirements, including required reporting and the use of required personal protective equipment. This role requires regular travel to project locations and may require work outside of normal business hours based on project needs, deadlines, inspections, meetings, or field conditions. Ability to lift up to 50 lbs.