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IT Manager - Business Systems Analysis (IT Boundary Applications & Analytics)
Ferguson Newport News, Virginia
This job is with Ferguson, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. IT Manager - Business Systems Analysis Join our IT Boundary Applications & Analytics team as an IT Manager - Business Systems Analysis and lead a talented team of Business Systems Analysts who help turn complex business needs into effective technology solutions. You'll develop and empower your team, strengthen BSA practices, and partner across Business and IT to support critical applications, modernization efforts, and strategic technology initiatives that move the business forward. Location: This is a Hybrid role based out of our HQ location in Newport News, VA, in accordance with our Flex schedule; 3 days office / 2 days remote. Duties and Responsibilities: Lead, coach, and develop Business Systems Analysts; set expectations, allocate work, provide feedback, and build capability across requirements, process analysis, facilitation, and business customer management. Manage delivery of the IT strategy and roadmap for the BSA function, providing vision and guidance aligned with business goals, demand priorities, and technology strategy. Guide the development and standardization of business analysis processes, policies, templates, quality standards, governance practices, and performance metrics. Ensure consistent elicitation, analysis, documentation, communication, validation, and approval of functional and non-functional requirements. Partner with business and IT leaders to understand strategic objectives, assess demand, prioritize initiatives, define timelines, and resolve dependencies and risks. Oversee analysis of business processes, user needs, costs, benefits, system requirements, organizational impacts, and solution alternatives. Optimize the design, development, operation, and support of IT systems by ensuring requirements are complete, traceable, feasible, and aligned with business outcomes. Lead customer workshops and multi-functional discussions to clarify needs, evaluate trade-offs, gain alignment, and support sound decisions. Oversee change-impact analysis, system demonstrations, training support, implementation readiness, and escalated production issue analysis. Organize technical and business reports, portfolio metrics, recommendations, and status updates for management and key team members. Promote effective collaboration among Business, Product, Architecture, Engineering, Quality, Operations, Security, Data, and project teams. Adhere to Company compliance and Health, Safety and Environment (HSE) policies, procedures, and requirements. Maintain regular and reliable attendance. Perform other duties as assigned. Qualifications and Requirements: 7+ years of progressive business analysis, systems analysis, product delivery, or related technology experience, including leadership of people, teams, or complex analysis work. Bachelor degree in Information Systems, Computer Science, Business, Engineering, or a related field, or equivalent relevant experience. Experience leading requirements elicitation, process analysis, solution evaluation, impact assessment, documentation, and stakeholder approval across sophisticated initiatives. Solid understanding of business analysis practices, software development lifecycle methodologies, demand management, testing, implementation, and production support. Experience establishing standards, improving processes, managing priorities, and using metrics to improve analysis quality and delivery outcomes. Demonstrated ability to coach and develop analysts and communicate effectively with technical and non-technical audiences at all organizational levels. Strong leadership, facilitation, analytical, problem-solving, presentation, documentation, and multi-functional collaboration skills. Experience managing a Business Systems Analysis, Business Analysis, or related technology function in an enterprise environment. Experience with application modernization, process transformation, portfolio planning, or large-scale technology initiatives. Experience with business process modeling, requirements-management tools, Agile product delivery, and data-informed performance metrics. Relevant business analysis, product, Agile, project management, technology, or leadership certification. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $7,568.91 - $13,247.76 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
11/14/2026
Full time
This job is with Ferguson, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. IT Manager - Business Systems Analysis Join our IT Boundary Applications & Analytics team as an IT Manager - Business Systems Analysis and lead a talented team of Business Systems Analysts who help turn complex business needs into effective technology solutions. You'll develop and empower your team, strengthen BSA practices, and partner across Business and IT to support critical applications, modernization efforts, and strategic technology initiatives that move the business forward. Location: This is a Hybrid role based out of our HQ location in Newport News, VA, in accordance with our Flex schedule; 3 days office / 2 days remote. Duties and Responsibilities: Lead, coach, and develop Business Systems Analysts; set expectations, allocate work, provide feedback, and build capability across requirements, process analysis, facilitation, and business customer management. Manage delivery of the IT strategy and roadmap for the BSA function, providing vision and guidance aligned with business goals, demand priorities, and technology strategy. Guide the development and standardization of business analysis processes, policies, templates, quality standards, governance practices, and performance metrics. Ensure consistent elicitation, analysis, documentation, communication, validation, and approval of functional and non-functional requirements. Partner with business and IT leaders to understand strategic objectives, assess demand, prioritize initiatives, define timelines, and resolve dependencies and risks. Oversee analysis of business processes, user needs, costs, benefits, system requirements, organizational impacts, and solution alternatives. Optimize the design, development, operation, and support of IT systems by ensuring requirements are complete, traceable, feasible, and aligned with business outcomes. Lead customer workshops and multi-functional discussions to clarify needs, evaluate trade-offs, gain alignment, and support sound decisions. Oversee change-impact analysis, system demonstrations, training support, implementation readiness, and escalated production issue analysis. Organize technical and business reports, portfolio metrics, recommendations, and status updates for management and key team members. Promote effective collaboration among Business, Product, Architecture, Engineering, Quality, Operations, Security, Data, and project teams. Adhere to Company compliance and Health, Safety and Environment (HSE) policies, procedures, and requirements. Maintain regular and reliable attendance. Perform other duties as assigned. Qualifications and Requirements: 7+ years of progressive business analysis, systems analysis, product delivery, or related technology experience, including leadership of people, teams, or complex analysis work. Bachelor degree in Information Systems, Computer Science, Business, Engineering, or a related field, or equivalent relevant experience. Experience leading requirements elicitation, process analysis, solution evaluation, impact assessment, documentation, and stakeholder approval across sophisticated initiatives. Solid understanding of business analysis practices, software development lifecycle methodologies, demand management, testing, implementation, and production support. Experience establishing standards, improving processes, managing priorities, and using metrics to improve analysis quality and delivery outcomes. Demonstrated ability to coach and develop analysts and communicate effectively with technical and non-technical audiences at all organizational levels. Strong leadership, facilitation, analytical, problem-solving, presentation, documentation, and multi-functional collaboration skills. Experience managing a Business Systems Analysis, Business Analysis, or related technology function in an enterprise environment. Experience with application modernization, process transformation, portfolio planning, or large-scale technology initiatives. Experience with business process modeling, requirements-management tools, Agile product delivery, and data-informed performance metrics. Relevant business analysis, product, Agile, project management, technology, or leadership certification. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $7,568.91 - $13,247.76 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
Avaloq
Senior Business Analyst - US Tax
Avaloq Fort Lauderdale, Florida
This job is with Avaloq, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description Avaloq's R&D Lab is building a SaaS, API-first, composable banking platform for wealth managers and private banks. As Senior Business Analyst, US Tax, you will take functional ownership of the US tax capabilities within our multi-country tax engine, translating complex US investment tax requirements into clear specifications, rules and test cases that our engineering teams can implement. Based at our new development centre in Fort Lauderdale, you will work closely with product management and engineering colleagues in Zurich, as well as our first US clients. You will be the team's authority on US investment taxation and the first person our US clients talk to in this client-facing and product-focused role. As a key subject matter expert, you will be helping shape the product roadmap, understanding client requirements and ensuring our platform accurately supports the tax, reporting and operational needs of the US wealth management market. Own the functional scope and roadmap of the US tax engine, acting as the US tax subject matter expert for product, engineering, clients and implementation teams Translate US tax legislation, regulations and IRS guidance into clear functional specifications, decision rules, worked examples and acceptance tests. Track changes in tax law and IRS guidance, assess their impact and keep the specifications current Define the tax treatment of investment portfolios: cost basis and tax lots, lot relief methods, holding periods, wash sales, corporate actions, bond premium and discount, dividend and interest classification Specify withholding and information reporting: backup withholding, withholding on payments to foreign persons, and the data behind Forms 1099-B, 1099-DIV, 1099-INT, 1099-OID and 1042-S Act as a trusted functional contact for US clients, leading workshops across tax and broader wealth-management topics, supporting onboarding and translating client needs into scalable product capabilities Collaborate closely with engineers, solution architects and product teams to validate functionality, maintain specifications and respond to changes in US tax requirements Carry client needs back into the product: separate the general requirement from the single request, and feed the roadmap Qualifications 8+ years of hands-on experience in US investment taxation, ideally within a custodian, broker-dealer, wealth manager, tax-reporting software provider or advisory firm A Master's degree in taxation, accounting, finance or law (MST, MAcc, JD or LL.M.), or a Bachelor's degree combined with a CPA licence Strong knowledge of cost-basis and tax-lot accounting, covered and noncovered securities, wash sales, corporate actions and Form 1099 reporting Proven ability to interpret primary tax sources, including the Internal Revenue Code, Treasury regulations and IRS guidance, and translate them into precise business requirements Experience creating functional specifications and test cases for software and working directly with engineering or technology teams Strong analytical and communication skills, including experience working directly with client tax, operations and technology teams and explaining complex requirements clearly It would be a real bonus if you have: Experience with cross-border taxation and reporting, such as Forms W-8 and 1042-S, FATCA, Qualified Intermediary requirements or PFIC rules Knowledge of specialist investment taxation and tax-aware portfolio management, including fixed income, derivatives, tax-loss harvesting, direct indexing, trusts, estates, retirement accounts or asset location Previous experience in a financial technology or product environment, knowledge of another country's investment taxation, or practical data and technology skills such as SQL, Python or AI tools Additional Information This role includes onboarding with the existing team in Zurich, regular travel to Switzerland and occasional travel to client sites. We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
11/14/2026
Full time
This job is with Avaloq, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description Avaloq's R&D Lab is building a SaaS, API-first, composable banking platform for wealth managers and private banks. As Senior Business Analyst, US Tax, you will take functional ownership of the US tax capabilities within our multi-country tax engine, translating complex US investment tax requirements into clear specifications, rules and test cases that our engineering teams can implement. Based at our new development centre in Fort Lauderdale, you will work closely with product management and engineering colleagues in Zurich, as well as our first US clients. You will be the team's authority on US investment taxation and the first person our US clients talk to in this client-facing and product-focused role. As a key subject matter expert, you will be helping shape the product roadmap, understanding client requirements and ensuring our platform accurately supports the tax, reporting and operational needs of the US wealth management market. Own the functional scope and roadmap of the US tax engine, acting as the US tax subject matter expert for product, engineering, clients and implementation teams Translate US tax legislation, regulations and IRS guidance into clear functional specifications, decision rules, worked examples and acceptance tests. Track changes in tax law and IRS guidance, assess their impact and keep the specifications current Define the tax treatment of investment portfolios: cost basis and tax lots, lot relief methods, holding periods, wash sales, corporate actions, bond premium and discount, dividend and interest classification Specify withholding and information reporting: backup withholding, withholding on payments to foreign persons, and the data behind Forms 1099-B, 1099-DIV, 1099-INT, 1099-OID and 1042-S Act as a trusted functional contact for US clients, leading workshops across tax and broader wealth-management topics, supporting onboarding and translating client needs into scalable product capabilities Collaborate closely with engineers, solution architects and product teams to validate functionality, maintain specifications and respond to changes in US tax requirements Carry client needs back into the product: separate the general requirement from the single request, and feed the roadmap Qualifications 8+ years of hands-on experience in US investment taxation, ideally within a custodian, broker-dealer, wealth manager, tax-reporting software provider or advisory firm A Master's degree in taxation, accounting, finance or law (MST, MAcc, JD or LL.M.), or a Bachelor's degree combined with a CPA licence Strong knowledge of cost-basis and tax-lot accounting, covered and noncovered securities, wash sales, corporate actions and Form 1099 reporting Proven ability to interpret primary tax sources, including the Internal Revenue Code, Treasury regulations and IRS guidance, and translate them into precise business requirements Experience creating functional specifications and test cases for software and working directly with engineering or technology teams Strong analytical and communication skills, including experience working directly with client tax, operations and technology teams and explaining complex requirements clearly It would be a real bonus if you have: Experience with cross-border taxation and reporting, such as Forms W-8 and 1042-S, FATCA, Qualified Intermediary requirements or PFIC rules Knowledge of specialist investment taxation and tax-aware portfolio management, including fixed income, derivatives, tax-loss harvesting, direct indexing, trusts, estates, retirement accounts or asset location Previous experience in a financial technology or product environment, knowledge of another country's investment taxation, or practical data and technology skills such as SQL, Python or AI tools Additional Information This role includes onboarding with the existing team in Zurich, regular travel to Switzerland and occasional travel to client sites. We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
Analyst/Sr Analyst, Sales AI & Innovation
American Airlines Fort Worth, Texas
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As a member of the Global Sales AI & Innovation team, you'll be at the forefront of transforming how American Airlines drives revenue through artificial intelligence and advanced data technologies. Embedded within Sales Operations, this role focuses on building both the foundation and the solutions-designing and developing AI powered agents, establishing the business context and governance that enable them, and delivering intelligent analytics that directly enhance the performance of American's corporate and agency sales programs. You'll have the opportunity to innovate, experiment with emerging platforms, and help shape the future of sales intelligence at the world's largest airline. What you'll do This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Responsibilities include the following: 2 Design, build, and deploy AI agents and models on Databricks and Microsoft Copilot/Fabric, leveraging tools such as Genie Spaces, Agent Bricks, and LLM-based workflows to automate and enhance intelligence for Global Sales. Develop and maintain AI governance frameworks - including model documentation, performance monitoring, lineage tracking, and compliance standards - to ensure responsible and auditable use of AI across sales programs. Build and optimize data pipelines supporting AI/ML workloads within a medallion architecture on Azure Databricks (Delta Lake, Unity Catalog), with integration into Microsoft Fabric and OneLake for downstream consumption. Innovate on emerging Databricks and Microsoft Fabric capabilities as they are released, rapidly evaluating and prototyping features that can strengthen the team's technical foundation and revenue impact. Collaborate with business stakeholders in Global Sales to understand operational challenges and translate them into AI-driven solutions, communicating findings and recommendations clearly to both technical and non-technical audiences. Create AI-powered reporting and analytical models within Genie Spaces, Databricks Apps, and Power BI Direct Lake semantic models that empower sales leaders to understand program performance, identify opportunities, and act with confidence. Champion continuous improvement by staying current with advancements in generative AI, agentic frameworks, and large language model tooling, bringing a mindset of experimentation and responsible innovation to the team. Support the full AI development lifecycle - from ideation and prototyping through production deployment and ongoing monitoring - in close partnership with data engineering and Sales IT teams. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Data Science, Information Systems, Engineering, or similar degree; or equivalent experience/training 3 year in similar role Preferred Qualifications- Education & Prior Job Experience MIS, MBA/MS with a focus on data science, AI, or business technology 5 years of development experience, preferably in an airline or travel industry function 3+ years of experience with Databricks, including Delta Lake, Unity Catalog, or MLflow Experience building or operationalizing AI agents or LLM-based applications Experience with Microsoft Fabric, Copilot Studio, and Power BI Skills, Licenses & Certifications Databricks: Delta Lake, Unity Catalog, Databricks Workflows, Genie Spaces, Apps Cloud & Data Platforms: Azure, Microsoft Fabric, OneLake AI/ML: Python (PySpark, pandas), agentic frameworks, MLflow, model governance and monitoring practices Analytics & Reporting: Microsoft Power BI (Direct Lake, DAX, TMDL), SQL Soft Skills: Strong written and verbal communication; ability to translate complex AI concepts for business audiences; comfort operating in a fast-paced, high-ambiguity environment Certifications (a plus): Databricks Certified Associate or Professional; Microsoft Azure or Fabric certification What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
11/14/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As a member of the Global Sales AI & Innovation team, you'll be at the forefront of transforming how American Airlines drives revenue through artificial intelligence and advanced data technologies. Embedded within Sales Operations, this role focuses on building both the foundation and the solutions-designing and developing AI powered agents, establishing the business context and governance that enable them, and delivering intelligent analytics that directly enhance the performance of American's corporate and agency sales programs. You'll have the opportunity to innovate, experiment with emerging platforms, and help shape the future of sales intelligence at the world's largest airline. What you'll do This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Responsibilities include the following: 2 Design, build, and deploy AI agents and models on Databricks and Microsoft Copilot/Fabric, leveraging tools such as Genie Spaces, Agent Bricks, and LLM-based workflows to automate and enhance intelligence for Global Sales. Develop and maintain AI governance frameworks - including model documentation, performance monitoring, lineage tracking, and compliance standards - to ensure responsible and auditable use of AI across sales programs. Build and optimize data pipelines supporting AI/ML workloads within a medallion architecture on Azure Databricks (Delta Lake, Unity Catalog), with integration into Microsoft Fabric and OneLake for downstream consumption. Innovate on emerging Databricks and Microsoft Fabric capabilities as they are released, rapidly evaluating and prototyping features that can strengthen the team's technical foundation and revenue impact. Collaborate with business stakeholders in Global Sales to understand operational challenges and translate them into AI-driven solutions, communicating findings and recommendations clearly to both technical and non-technical audiences. Create AI-powered reporting and analytical models within Genie Spaces, Databricks Apps, and Power BI Direct Lake semantic models that empower sales leaders to understand program performance, identify opportunities, and act with confidence. Champion continuous improvement by staying current with advancements in generative AI, agentic frameworks, and large language model tooling, bringing a mindset of experimentation and responsible innovation to the team. Support the full AI development lifecycle - from ideation and prototyping through production deployment and ongoing monitoring - in close partnership with data engineering and Sales IT teams. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Data Science, Information Systems, Engineering, or similar degree; or equivalent experience/training 3 year in similar role Preferred Qualifications- Education & Prior Job Experience MIS, MBA/MS with a focus on data science, AI, or business technology 5 years of development experience, preferably in an airline or travel industry function 3+ years of experience with Databricks, including Delta Lake, Unity Catalog, or MLflow Experience building or operationalizing AI agents or LLM-based applications Experience with Microsoft Fabric, Copilot Studio, and Power BI Skills, Licenses & Certifications Databricks: Delta Lake, Unity Catalog, Databricks Workflows, Genie Spaces, Apps Cloud & Data Platforms: Azure, Microsoft Fabric, OneLake AI/ML: Python (PySpark, pandas), agentic frameworks, MLflow, model governance and monitoring practices Analytics & Reporting: Microsoft Power BI (Direct Lake, DAX, TMDL), SQL Soft Skills: Strong written and verbal communication; ability to translate complex AI concepts for business audiences; comfort operating in a fast-paced, high-ambiguity environment Certifications (a plus): Databricks Certified Associate or Professional; Microsoft Azure or Fabric certification What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
JumpStart Inc
Venture Program Manager
JumpStart Inc Cleveland, Ohio
Job Description Job Description Description: Position Summary: The Venture Program Manager supports high-potential startups in the Trailblazer Accelerator Program. The role manages three accelerators: the Software Accelerator, the Digital Health Accelerator, and the Med Device + Therapeutics Accelerator. As the connective tissue across all three, this person manages programming, coordinates EIRs, SMEs and mentors, and directly supports both active cohort companies and Trailblazer alumni. This individual also serves as the assigned Venture Analyst for a portfolio of companies drawn from all three cohorts. For those companies, they deliver strategic, research-driven insights that speed up growth and fundraising readiness. This includes market research, commercialization strategy, financial modeling, and investor readiness support, tailored to each company's sector. For healthcare companies, this means expertise in regulatory, reimbursement, clinical, and development pathways. This role sits at the intersection of relationship management, program operations, and venture analysis. It requires strong organizational and communication skills, analytical thinking, and the ability to manage multiple client engagements and programs at the same time. The Venture Program Manager will also help improve program design, track outcomes, and strengthen the broader startup ecosystem. Requirements: Essential Job Functions 55% Client Journey Management & Program Delivery Serve as the primary relationship manager and trusted advisor for startups participating in Trailblazer programs , including active cohort companies in the Software, Digital Health, and Med Device + Therapeutics Accelerators Lead onboarding and ensure clients are effectively integrated into program resources and offerings Coordinate and support the delivery of program elements such as weekly workshops, events, and showcases, including outreach to SMEs & speakers across all three accelerators Create and maintain the annual calendar of program schedules for all three accelerators, keeping it updated with changes arising due to speaker availability or conflicting events Shape curriculum for each accelerator, adjusting programming to its sector and stage. For the healthcare accelerators, this covers topics such as regulatory strategy, reimbursement, clinical validation, IP, and selling to health systems. Build and manage the mentor and SME network across all three accelerators. Match mentors to companies based on need, and recruit healthcare experts such as clinicians, health system innovation leaders, regulatory and reimbursement consultants, pharma/medtech business development leaders, and healthcare-focused investors. Find opportunities for shared programming and peer connections across the three cohorts Act as the voice of the client by identifying trends, gaps, and opportunities to improve program effectiveness Maintain ongoing engagement through regular check-ins, tracking client goals, milestones, and support needs Connect clients to internal and external resources (mentors, advisors, partners, investors, and, for healthcare clients, clinical advisors, health systems, payers, and regulatory and reimbursement experts, etc.) Provide ongoing support to Trailblazer alumni, including resource connections, investor introductions, and continued engagement after the program Identify opportunities for client growth, collaboration, and continued engagement 25% Venture Analysis & Client Advisory Support Serve as assigned Venture Analyst for a portfolio of companies across all three accelerators. All assigned companies: Conduct and deliver research to support client growth, including: Market sizing and customer segmentation Competitive landscape analysis Go-to-market and pricing strategies Use case and stakeholder identification Identifying commercialization milestones and regulatory requirements that inform growth and acquisition strategies Assist in development of financial models and projections , including unit economics and capital requirements Help create or refine investor-facing materials such as pitch decks Support fundraising strategy, including investor targeting, round sizing, valuation, cap table basics, term sheet review, and due diligence preparation Advise on non-dilutive funding strategies, such as SBIR/STTR and federal, state, and foundation grants Generate lead lists of potential customers, investors, and strategic partners Software Accelerator companies: Advise on SaaS business models, pricing, and key metrics such as ARR/MRR, CAC, LTV, churn, and burn multiple Support go-to-market strategy, including sales-led and product-led growth motions and early customer acquisition Digital Health and Med Device + Therapeutics Accelerator companies: Guide startups on regulatory strategy, working with regulatory SMEs as needed. For devices and digital health, this includes FDA pathways (510(k), De Novo, PMA), Software as a Medical Device (SaMD), and CLIA/LDT considerations. For therapeutics, it includes the drug and biologic development pathway (preclinical, IND, Phase I-III, NDA/BLA) and expedited or special designations (e.g., Orphan, Breakthrough, Fast Track). Support reimbursement and market access planning, including CPT/HCPCS coding, coverage and payment pathways (CMS and commercial payers), and value-based care models Help clients map healthcare buyer dynamics across health systems, providers, payers, patients, and pharma/medtech partners, and work through procurement processes such as value analysis committees and IT/security reviews Advise on clinical validation and evidence generation strategies (pilots, real-world evidence, clinical studies) that support adoption and fundraising Support therapeutics and device startups on IP strategy, academic tech transfer and licensing, and partnering or exit pathways with pharma and medtech companies Help clients identify and evaluate development partners such as CROs, CDMOs, and contract manufacturers Help clients understand data privacy, security, and interoperability requirements (e.g., HIPAA, HL7/FHIR, SOC 2) Advise on healthcare-specific non-dilutive funding, such as NIH SBIR/STTR, ARPA-H, BARDA, and disease foundation grants All sectors: Maintain awareness of industry trends (e.g., Healthcare, SaaS, and emerging tech sectors), with depth in digital health, medtech, therapeutics, AI in healthcare, healthcare venture investment, and changes in healthcare policy and reimbursement 15% Data Management, Reporting & Insights Track program metrics, client progress, and outcomes for internal and external reporting across all three accelerators and alumni 5% Ecosystem Engagement & Special Projects Support sourcing and evaluation of new startup opportunities and program applicants for all three accelerators Assist with pitch competitions, due diligence, and deal flow activities , including market, clinical, and regulatory diligence on healthcare ventures Build and maintain relationships with software and healthcare ecosystem partners, such as health systems, academic medical centers, tech transfer offices, sector-focused VCs and angels, and corporate strategic investors Represent the organization at events and within the startup ecosystem Participate in strategic initiatives and cross-functional projects Physical Demands/Working Conditions Prolonged periods sitting at a desk and working on a computer Frequent use of standard office equipment such as computers, phones, photocopiers, and printers Ability to lift up to 15 pounds at times (e.g., files, office supplies) Occasional standing, walking, bending, or reaching Work is typically performed in a professional office environment May require occasional travel or attendance at offsite meetings or events Normal visual acuity for reading and computer work Ability to communicate effectively in person and via electronic means Must reside in Cleveland Ohio Required Qualifications Education, Training and/or Experience Education & Experience Bachelor's degree in business, STEM, life sciences, biomedical engineering, public health, or related field 3+ years of experience in healthtech commercialization, startups, venture, consulting, research, or accelerator/incubator environments Experience supporting both software/tech startups and healthcare companies, with hands-on healthcare commercialization experience (e.g., regulatory strategy, reimbursement, clinical adoption, health system sales, or drug/device development) Experience working with or within venture capital, angel networks, or corporate venture, including familiarity with fundraising stages, deal terms, and investor diligence Experience managing programs, cohorts, or mentor/advisor networks Knowledge, Skills & Abilities Working knowledge of the U.S. healthcare system, including providers, payers, health systems, value-based care, and reimbursement Familiarity with FDA regulatory pathways for medical devices, digital health, and therapeutics, and with healthcare compliance requirements (e.g., HIPAA) Understanding of SaaS business models and metrics Understanding of venture financing from pre-seed through Series A . click apply for full job details
11/14/2026
Full time
Job Description Job Description Description: Position Summary: The Venture Program Manager supports high-potential startups in the Trailblazer Accelerator Program. The role manages three accelerators: the Software Accelerator, the Digital Health Accelerator, and the Med Device + Therapeutics Accelerator. As the connective tissue across all three, this person manages programming, coordinates EIRs, SMEs and mentors, and directly supports both active cohort companies and Trailblazer alumni. This individual also serves as the assigned Venture Analyst for a portfolio of companies drawn from all three cohorts. For those companies, they deliver strategic, research-driven insights that speed up growth and fundraising readiness. This includes market research, commercialization strategy, financial modeling, and investor readiness support, tailored to each company's sector. For healthcare companies, this means expertise in regulatory, reimbursement, clinical, and development pathways. This role sits at the intersection of relationship management, program operations, and venture analysis. It requires strong organizational and communication skills, analytical thinking, and the ability to manage multiple client engagements and programs at the same time. The Venture Program Manager will also help improve program design, track outcomes, and strengthen the broader startup ecosystem. Requirements: Essential Job Functions 55% Client Journey Management & Program Delivery Serve as the primary relationship manager and trusted advisor for startups participating in Trailblazer programs , including active cohort companies in the Software, Digital Health, and Med Device + Therapeutics Accelerators Lead onboarding and ensure clients are effectively integrated into program resources and offerings Coordinate and support the delivery of program elements such as weekly workshops, events, and showcases, including outreach to SMEs & speakers across all three accelerators Create and maintain the annual calendar of program schedules for all three accelerators, keeping it updated with changes arising due to speaker availability or conflicting events Shape curriculum for each accelerator, adjusting programming to its sector and stage. For the healthcare accelerators, this covers topics such as regulatory strategy, reimbursement, clinical validation, IP, and selling to health systems. Build and manage the mentor and SME network across all three accelerators. Match mentors to companies based on need, and recruit healthcare experts such as clinicians, health system innovation leaders, regulatory and reimbursement consultants, pharma/medtech business development leaders, and healthcare-focused investors. Find opportunities for shared programming and peer connections across the three cohorts Act as the voice of the client by identifying trends, gaps, and opportunities to improve program effectiveness Maintain ongoing engagement through regular check-ins, tracking client goals, milestones, and support needs Connect clients to internal and external resources (mentors, advisors, partners, investors, and, for healthcare clients, clinical advisors, health systems, payers, and regulatory and reimbursement experts, etc.) Provide ongoing support to Trailblazer alumni, including resource connections, investor introductions, and continued engagement after the program Identify opportunities for client growth, collaboration, and continued engagement 25% Venture Analysis & Client Advisory Support Serve as assigned Venture Analyst for a portfolio of companies across all three accelerators. All assigned companies: Conduct and deliver research to support client growth, including: Market sizing and customer segmentation Competitive landscape analysis Go-to-market and pricing strategies Use case and stakeholder identification Identifying commercialization milestones and regulatory requirements that inform growth and acquisition strategies Assist in development of financial models and projections , including unit economics and capital requirements Help create or refine investor-facing materials such as pitch decks Support fundraising strategy, including investor targeting, round sizing, valuation, cap table basics, term sheet review, and due diligence preparation Advise on non-dilutive funding strategies, such as SBIR/STTR and federal, state, and foundation grants Generate lead lists of potential customers, investors, and strategic partners Software Accelerator companies: Advise on SaaS business models, pricing, and key metrics such as ARR/MRR, CAC, LTV, churn, and burn multiple Support go-to-market strategy, including sales-led and product-led growth motions and early customer acquisition Digital Health and Med Device + Therapeutics Accelerator companies: Guide startups on regulatory strategy, working with regulatory SMEs as needed. For devices and digital health, this includes FDA pathways (510(k), De Novo, PMA), Software as a Medical Device (SaMD), and CLIA/LDT considerations. For therapeutics, it includes the drug and biologic development pathway (preclinical, IND, Phase I-III, NDA/BLA) and expedited or special designations (e.g., Orphan, Breakthrough, Fast Track). Support reimbursement and market access planning, including CPT/HCPCS coding, coverage and payment pathways (CMS and commercial payers), and value-based care models Help clients map healthcare buyer dynamics across health systems, providers, payers, patients, and pharma/medtech partners, and work through procurement processes such as value analysis committees and IT/security reviews Advise on clinical validation and evidence generation strategies (pilots, real-world evidence, clinical studies) that support adoption and fundraising Support therapeutics and device startups on IP strategy, academic tech transfer and licensing, and partnering or exit pathways with pharma and medtech companies Help clients identify and evaluate development partners such as CROs, CDMOs, and contract manufacturers Help clients understand data privacy, security, and interoperability requirements (e.g., HIPAA, HL7/FHIR, SOC 2) Advise on healthcare-specific non-dilutive funding, such as NIH SBIR/STTR, ARPA-H, BARDA, and disease foundation grants All sectors: Maintain awareness of industry trends (e.g., Healthcare, SaaS, and emerging tech sectors), with depth in digital health, medtech, therapeutics, AI in healthcare, healthcare venture investment, and changes in healthcare policy and reimbursement 15% Data Management, Reporting & Insights Track program metrics, client progress, and outcomes for internal and external reporting across all three accelerators and alumni 5% Ecosystem Engagement & Special Projects Support sourcing and evaluation of new startup opportunities and program applicants for all three accelerators Assist with pitch competitions, due diligence, and deal flow activities , including market, clinical, and regulatory diligence on healthcare ventures Build and maintain relationships with software and healthcare ecosystem partners, such as health systems, academic medical centers, tech transfer offices, sector-focused VCs and angels, and corporate strategic investors Represent the organization at events and within the startup ecosystem Participate in strategic initiatives and cross-functional projects Physical Demands/Working Conditions Prolonged periods sitting at a desk and working on a computer Frequent use of standard office equipment such as computers, phones, photocopiers, and printers Ability to lift up to 15 pounds at times (e.g., files, office supplies) Occasional standing, walking, bending, or reaching Work is typically performed in a professional office environment May require occasional travel or attendance at offsite meetings or events Normal visual acuity for reading and computer work Ability to communicate effectively in person and via electronic means Must reside in Cleveland Ohio Required Qualifications Education, Training and/or Experience Education & Experience Bachelor's degree in business, STEM, life sciences, biomedical engineering, public health, or related field 3+ years of experience in healthtech commercialization, startups, venture, consulting, research, or accelerator/incubator environments Experience supporting both software/tech startups and healthcare companies, with hands-on healthcare commercialization experience (e.g., regulatory strategy, reimbursement, clinical adoption, health system sales, or drug/device development) Experience working with or within venture capital, angel networks, or corporate venture, including familiarity with fundraising stages, deal terms, and investor diligence Experience managing programs, cohorts, or mentor/advisor networks Knowledge, Skills & Abilities Working knowledge of the U.S. healthcare system, including providers, payers, health systems, value-based care, and reimbursement Familiarity with FDA regulatory pathways for medical devices, digital health, and therapeutics, and with healthcare compliance requirements (e.g., HIPAA) Understanding of SaaS business models and metrics Understanding of venture financing from pre-seed through Series A . click apply for full job details
Senior Management Analyst
San Diego County Water Authority Escondido, California
Job Description JOIN THE SAN DIEGO COUNTY WATER AUTHORITY! The San Diego County Water Authority is an independent public agency that serves as San Diego County's regional water wholesaler. The mission of the Water Authority is to provide a safe and reliable water supply to its 22 member agencies serving the region's $267 billion economy and 3.3 million residents. The Water Authority is executing a long-term strategy to diversify the region's supplies, make major investments in the region's water delivery and storage system, and improve water use efficiency. Through dynamic leadership, thoughtful planning, and prudent fiscal policies, the Water Authority is cost effectively managing the region's water portfolio, while continuing to diversify supplies to enhance current and future reliability. We welcome veteran or transitioning military to apply. Are you a transitioning or former member of the military with experience as an an Intelligence Analyst, Logistics Specialist, Operations Manager or in a similar military role? Your leadership, operations planning, personnel management, logistics coordination, and data analysis experience may translate directly into success in this position. Applicants may also explore how their military experience aligns with civilian roles by using the Military Skills Translator at -iframe/mos-translator. Operations & Maintenance The Operations and Maintenance (O&M) Department is responsible for operating the Water Authority's aqueduct delivery system; ensuring facility security and emergency preparedness; and maintaining and managing the fleet and various other assets. Specifically, the department controls water deliveries to meet member agency demands; manages dam and reservoir operations; ensures water quality; oversees water treatment plant and power generation operations; maintains all vehicles and heavy equipment; provides electro-mechanical support; implements the Asset Management Program (AMP); complies with all applicable environmental regulations; and develops and manages computerized Supervisory Control and Data Acquisition (SCADA) and system maintenance programs. Operations & Maintenance: Administration Division The Operations & Maintenance Administration Division provides administrative support to the 91 personnel located at the Water Authority's Escondido office, and includes the Director of Operations & Maintenance. The division is responsible for all administrative functions including leadership support, department budget management, procurement and invoice processing, contract administration, office management, records management, Board of Directors support, departmental personnel coordination and other related functions. The Ideal Candidate The Senior Management Analyst will be an essential member of the Operations & Maintenance team, supporting core business functions and providing direct supervision, work oversight, and guidance to support staff. The ideal candidate is flexible, innovative, and comfortable adapting to change. They excel in a dynamic, fast-paced, and deadline-driven environment, approaching challenges with confidence, professionalism, and a willingness to embrace new ideas and processes. The ideal candidate thrives in an environment where they interact with a diverse mix of personalities and team members whose strengths may lean toward technical skills or vary in their administrative experience. This individual is an effective communicator who can translate complex concepts in a clear, respectful manner and is adept at fostering collaboration and positive outcomes with colleagues from all backgrounds, whether in straightforward or more challenging situations. In addition, the ideal candidate will bring: Advanced analytical capabilities, including the ability to perform increasingly complex business or management studies and develop detailed spreadsheets. Experience with public-sector budgeting and forecasting, including monitoring expenditures, preparing projections, and supporting long-term planning efforts. Practical knowledge of public contracting and procurement, such as developing and administering formal and informal bids, managing public works contracts, issuing notices inviting bids, and preparing requests for proposals. Experience working in a maintenance or operations environment within water utilities or similar sectors is highly valued for this role, with an understanding of how administrative and analytical functions support field operations and asset intensive programs. Applicants from other industries with strong backgrounds are equally encouraged to apply. Adaptability and comfort leading and managing change, with the ability to remain steady, flexible, and effective in a fast-paced workplace undergoing continual operational and organizational evolution. This role is ideal for a candidate who is motivated by challenge and innovation, eager to learn, and skilled at creating and refining systems and processes. If you thrive in an environment where you must navigate complex, evolving, or unfamiliar parameters-and your work directly supports essential regional infrastructure and service delivery-this opportunity will allow you to make a meaningful impact while growing your expertise and driving continuous improvement. The Senior Management Analyst serves as a key analytical and administrative resource supporting the Operations & Maintenance Department. This role performs a wide range of professional, administrative, financial, statistical, and management analyses that directly contribute to the effective operation of the Water Authority's aqueduct system, maintenance programs, and departmental business functions. As a strategic partner to Operations & Maintenance leadership, the Senior Management Analyst helps shape department programs and policies and procedures through thoughtful research, evaluation, and recommendations. The position prepares high-quality presentations, produces clear and compelling data reports, and develops materials that support informed decision-making across diverse operational functions. This role administers essential department programs including budget development and monitoring, procurement and contracting processes, and records management. The Senior Management Analyst also supports cross-functional initiatives, improves business processes, enhances data systems, and contributes to operational planning that keeps critical water delivery infrastructure running safely and reliably. Distinguishing Characteristics This is the advanced, journey-level class in the Management Analyst series. Incumbents are fully competent to independently perform responsible and complex analytical work in support of a department or Water Authority-wide program. Assignments are typically received in broad outline form, and incumbents are expected to act independently in developing applicable resources and information. Projects may include statistical analysis, policy, procedures, budget development, regulatory analysis or other areas specific to the assignment. Incumbents are expected to exercise independent judgment in selecting study approach and analytical techniques and in making sound recommendations based on study results. Representative Duties The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the class. Assists in and/or leads the development, review, analysis and administration of the annual department budget, analyzing current and historical trends, evaluating variances and improving cost effectiveness; investigates and evaluates the need for changes in budgetary allocations during the fiscal year; reviews and evaluates purchase requests and justifications. Forecasts operating budget, analyzes budget variances, and prepares quarterly and mid-cycle budget presentation for the General Manager and Board of Directors to provide status of past and future expenditures; assists in the development of the Water Authority's budget document. Designs and develops report formats to meet management information needs; works with Information Systems to develop or modify systems to provide required data; tracks and reports on department purchase orders. Reviews solicitations, contracts and proposed activities to recommend appropriate requirements. Serves as liaison between vendors, outside agencies, and other Water Authority departments. Plans, organizes, coordinates, directs or conducts detailed administrative or management studies relating to the activities or operation of the Water Authority or Operations & Maintenance Department; determines analytical techniques and statistical and information-gathering processes and obtains required information and data for analysis; analyzes alternatives and makes recommendations regarding such areas as budgeting, cost analysis, cash flow estimates, productivity, work flow and design, contracting, records retention, and policy or procedure development or modification; discusses findings with management and prepares reports of study conclusions; makes presentations of study results and recommendations; assists in developing and implementing program or functional goals and objectives; conducts a variety of special projects and programs related to the functions of the department or specific projects. Attends meetings with officials of other governmental agencies . click apply for full job details
11/14/2026
Full time
Job Description JOIN THE SAN DIEGO COUNTY WATER AUTHORITY! The San Diego County Water Authority is an independent public agency that serves as San Diego County's regional water wholesaler. The mission of the Water Authority is to provide a safe and reliable water supply to its 22 member agencies serving the region's $267 billion economy and 3.3 million residents. The Water Authority is executing a long-term strategy to diversify the region's supplies, make major investments in the region's water delivery and storage system, and improve water use efficiency. Through dynamic leadership, thoughtful planning, and prudent fiscal policies, the Water Authority is cost effectively managing the region's water portfolio, while continuing to diversify supplies to enhance current and future reliability. We welcome veteran or transitioning military to apply. Are you a transitioning or former member of the military with experience as an an Intelligence Analyst, Logistics Specialist, Operations Manager or in a similar military role? Your leadership, operations planning, personnel management, logistics coordination, and data analysis experience may translate directly into success in this position. Applicants may also explore how their military experience aligns with civilian roles by using the Military Skills Translator at -iframe/mos-translator. Operations & Maintenance The Operations and Maintenance (O&M) Department is responsible for operating the Water Authority's aqueduct delivery system; ensuring facility security and emergency preparedness; and maintaining and managing the fleet and various other assets. Specifically, the department controls water deliveries to meet member agency demands; manages dam and reservoir operations; ensures water quality; oversees water treatment plant and power generation operations; maintains all vehicles and heavy equipment; provides electro-mechanical support; implements the Asset Management Program (AMP); complies with all applicable environmental regulations; and develops and manages computerized Supervisory Control and Data Acquisition (SCADA) and system maintenance programs. Operations & Maintenance: Administration Division The Operations & Maintenance Administration Division provides administrative support to the 91 personnel located at the Water Authority's Escondido office, and includes the Director of Operations & Maintenance. The division is responsible for all administrative functions including leadership support, department budget management, procurement and invoice processing, contract administration, office management, records management, Board of Directors support, departmental personnel coordination and other related functions. The Ideal Candidate The Senior Management Analyst will be an essential member of the Operations & Maintenance team, supporting core business functions and providing direct supervision, work oversight, and guidance to support staff. The ideal candidate is flexible, innovative, and comfortable adapting to change. They excel in a dynamic, fast-paced, and deadline-driven environment, approaching challenges with confidence, professionalism, and a willingness to embrace new ideas and processes. The ideal candidate thrives in an environment where they interact with a diverse mix of personalities and team members whose strengths may lean toward technical skills or vary in their administrative experience. This individual is an effective communicator who can translate complex concepts in a clear, respectful manner and is adept at fostering collaboration and positive outcomes with colleagues from all backgrounds, whether in straightforward or more challenging situations. In addition, the ideal candidate will bring: Advanced analytical capabilities, including the ability to perform increasingly complex business or management studies and develop detailed spreadsheets. Experience with public-sector budgeting and forecasting, including monitoring expenditures, preparing projections, and supporting long-term planning efforts. Practical knowledge of public contracting and procurement, such as developing and administering formal and informal bids, managing public works contracts, issuing notices inviting bids, and preparing requests for proposals. Experience working in a maintenance or operations environment within water utilities or similar sectors is highly valued for this role, with an understanding of how administrative and analytical functions support field operations and asset intensive programs. Applicants from other industries with strong backgrounds are equally encouraged to apply. Adaptability and comfort leading and managing change, with the ability to remain steady, flexible, and effective in a fast-paced workplace undergoing continual operational and organizational evolution. This role is ideal for a candidate who is motivated by challenge and innovation, eager to learn, and skilled at creating and refining systems and processes. If you thrive in an environment where you must navigate complex, evolving, or unfamiliar parameters-and your work directly supports essential regional infrastructure and service delivery-this opportunity will allow you to make a meaningful impact while growing your expertise and driving continuous improvement. The Senior Management Analyst serves as a key analytical and administrative resource supporting the Operations & Maintenance Department. This role performs a wide range of professional, administrative, financial, statistical, and management analyses that directly contribute to the effective operation of the Water Authority's aqueduct system, maintenance programs, and departmental business functions. As a strategic partner to Operations & Maintenance leadership, the Senior Management Analyst helps shape department programs and policies and procedures through thoughtful research, evaluation, and recommendations. The position prepares high-quality presentations, produces clear and compelling data reports, and develops materials that support informed decision-making across diverse operational functions. This role administers essential department programs including budget development and monitoring, procurement and contracting processes, and records management. The Senior Management Analyst also supports cross-functional initiatives, improves business processes, enhances data systems, and contributes to operational planning that keeps critical water delivery infrastructure running safely and reliably. Distinguishing Characteristics This is the advanced, journey-level class in the Management Analyst series. Incumbents are fully competent to independently perform responsible and complex analytical work in support of a department or Water Authority-wide program. Assignments are typically received in broad outline form, and incumbents are expected to act independently in developing applicable resources and information. Projects may include statistical analysis, policy, procedures, budget development, regulatory analysis or other areas specific to the assignment. Incumbents are expected to exercise independent judgment in selecting study approach and analytical techniques and in making sound recommendations based on study results. Representative Duties The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the class. Assists in and/or leads the development, review, analysis and administration of the annual department budget, analyzing current and historical trends, evaluating variances and improving cost effectiveness; investigates and evaluates the need for changes in budgetary allocations during the fiscal year; reviews and evaluates purchase requests and justifications. Forecasts operating budget, analyzes budget variances, and prepares quarterly and mid-cycle budget presentation for the General Manager and Board of Directors to provide status of past and future expenditures; assists in the development of the Water Authority's budget document. Designs and develops report formats to meet management information needs; works with Information Systems to develop or modify systems to provide required data; tracks and reports on department purchase orders. Reviews solicitations, contracts and proposed activities to recommend appropriate requirements. Serves as liaison between vendors, outside agencies, and other Water Authority departments. Plans, organizes, coordinates, directs or conducts detailed administrative or management studies relating to the activities or operation of the Water Authority or Operations & Maintenance Department; determines analytical techniques and statistical and information-gathering processes and obtains required information and data for analysis; analyzes alternatives and makes recommendations regarding such areas as budgeting, cost analysis, cash flow estimates, productivity, work flow and design, contracting, records retention, and policy or procedure development or modification; discusses findings with management and prepares reports of study conclusions; makes presentations of study results and recommendations; assists in developing and implementing program or functional goals and objectives; conducts a variety of special projects and programs related to the functions of the department or specific projects. Attends meetings with officials of other governmental agencies . click apply for full job details
Boeing
Prop P Senior MsnSys & Autonomy Engineer
Boeing Saint Louis, Missouri
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is seeking a Senior Mission Systems & Autonomy Engineer to join our Phantom Works team to lead the development of mission systems and autonomy solutions for a proprietary effort. The Phantom Works Mission Systems and Autonomy team resides with our Boeing Defense, Space & Security (BDS) - Phantom Works division, focused on developing the next generation of mission systems and autonomous platforms for our customers. Our team develops complex, highly integrated solutions for manned and unmanned platforms across key mission systems capability areas including, but not limited to: Advanced communications / Command & Control (C2) / Manned-Unmanned Teaming (MUM-T) Weapons Integration and Employment Mission & Flight Autonomy Electro-Optical/Infrared (EO/IR) RF / EW Mission Computing Government Reference Architectures (AMS, Autonomy, etc.) The selected candidate will be responsible for leading the development of mission systems architectures and designs across the capabilities above for the full mission systems suite on a proprietary effort. Position Responsibilities: Technical leadership of the full mission systems scope Mission Systems Architecture Design, and Development from the platform level down to hardware and software solutions Collaboration with Operations Analysts to assess Mission Effectiveness of various mission systems concepts Performance analysis supporting mission systems capability areas Model-Based Systems Engineering (MBSE) implementation of mission systems design artifacts, including requirements, verification/test procedures, interfaces and behaviors Collaboration with program stakeholders and subject matter experts (SMEs) across various disciplines (Operational Analysis, Software, Electrical/Systems Engineering, Labs, etc) Briefing customer stakeholders at both formal and informal technical meetings Engagements with suppliers and analysis of data they provide Mentorship of junior engineers on within the program and the greater Phantom Works division Travel may be required up to 10% of the time; Domestically and/or Internationally depending on business needs. Basic Qualifications (Required Skills/Experience): Bachelor of Science degree in Engineering (with a focus in Electrical, Mechanical or Aeronautical), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement 14 or more years' related work experience or an equivalent combination of technical education and experience or non-US equivalent qualifications. Preferred Qualifications (Desired Skills/Experience): Experience leading execution of mission systems statement of work on unmanned Department of War (DoW) platforms. Experience developing and implementing GRA-compliant solutions on DoW platforms Technical experience in two or more of the mission systems capability areas listed above Experience leading the development or integration of avionics / mission systems on defense platforms Experience with utilizing MBSE principles and tools (e.g, Cameo/MSOSA, SysML) Experience developing requirements / verifications / test procedures-include all in PQs. Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Relocation: This position offers relocation based on candidate eligibility. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies . Pay and Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Please note that the salary information shown below is a general guideline only. Pay is based upon candidate experience and qualifications, as well as market and business considerations. The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features: Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts. Potential signing bonus for eligible/qualified external candidates Summary pay range: Level 5: $164,900-$223,100 Applications for this position will be accepted until Dec. 31, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
11/14/2026
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is seeking a Senior Mission Systems & Autonomy Engineer to join our Phantom Works team to lead the development of mission systems and autonomy solutions for a proprietary effort. The Phantom Works Mission Systems and Autonomy team resides with our Boeing Defense, Space & Security (BDS) - Phantom Works division, focused on developing the next generation of mission systems and autonomous platforms for our customers. Our team develops complex, highly integrated solutions for manned and unmanned platforms across key mission systems capability areas including, but not limited to: Advanced communications / Command & Control (C2) / Manned-Unmanned Teaming (MUM-T) Weapons Integration and Employment Mission & Flight Autonomy Electro-Optical/Infrared (EO/IR) RF / EW Mission Computing Government Reference Architectures (AMS, Autonomy, etc.) The selected candidate will be responsible for leading the development of mission systems architectures and designs across the capabilities above for the full mission systems suite on a proprietary effort. Position Responsibilities: Technical leadership of the full mission systems scope Mission Systems Architecture Design, and Development from the platform level down to hardware and software solutions Collaboration with Operations Analysts to assess Mission Effectiveness of various mission systems concepts Performance analysis supporting mission systems capability areas Model-Based Systems Engineering (MBSE) implementation of mission systems design artifacts, including requirements, verification/test procedures, interfaces and behaviors Collaboration with program stakeholders and subject matter experts (SMEs) across various disciplines (Operational Analysis, Software, Electrical/Systems Engineering, Labs, etc) Briefing customer stakeholders at both formal and informal technical meetings Engagements with suppliers and analysis of data they provide Mentorship of junior engineers on within the program and the greater Phantom Works division Travel may be required up to 10% of the time; Domestically and/or Internationally depending on business needs. Basic Qualifications (Required Skills/Experience): Bachelor of Science degree in Engineering (with a focus in Electrical, Mechanical or Aeronautical), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement 14 or more years' related work experience or an equivalent combination of technical education and experience or non-US equivalent qualifications. Preferred Qualifications (Desired Skills/Experience): Experience leading execution of mission systems statement of work on unmanned Department of War (DoW) platforms. Experience developing and implementing GRA-compliant solutions on DoW platforms Technical experience in two or more of the mission systems capability areas listed above Experience leading the development or integration of avionics / mission systems on defense platforms Experience with utilizing MBSE principles and tools (e.g, Cameo/MSOSA, SysML) Experience developing requirements / verifications / test procedures-include all in PQs. Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Relocation: This position offers relocation based on candidate eligibility. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies . Pay and Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Please note that the salary information shown below is a general guideline only. Pay is based upon candidate experience and qualifications, as well as market and business considerations. The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features: Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts. Potential signing bonus for eligible/qualified external candidates Summary pay range: Level 5: $164,900-$223,100 Applications for this position will be accepted until Dec. 31, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Business Systems Manager
Ondrick Materials & Recycling, LLC Chicopee, Massachusetts
Division: Ondrick Materials & Recycling, LLC Role Summary The Business Systems Manager is a hands-on position that owns the company's systems architecture and handles the selection, implementation, and ongoing administration of the business applications that run a multi-entity construction, manufacturing, and retail business. Reporting to the CFO, this role will own a multi-year roadmap to replace and connect the operational systems used across Contracting, Trucking, Maintenance, Operations, and Finance, and will serve as the primary point of contact between the business, our outsourced IT provider, and our software vendors. The ideal candidate is part project manager, part business analyst, and part systems administrator: someone who can document how work actually flows, translate that into requirements, run a disciplined implementation, and keep integrated systems and data moving reliably once they are live. Infrastructure, network, end-user hardware, and helpdesk support are provided by our outsourced IT provider; this role owns the business applications, integrations, and data architecture that run the company. Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time, own the intake and prioritization of requests to add data sources and reporting to the company's data warehouse. Multi-Year Initiatives Simplify field time entry across tools Fleet management solution for the trucking operations Select and implement an equipment maintenance management solution for the shop Support the implementation of software for Construction project tracking Replace ticketing software at the Scale Replace or augment a retail point of sale system Implement a workflow solution for customer credit applications Replace paper driver logs with an electronic alternative Implement a CRM for the Estimating team to track bids won and lost Migrate the company file server to SharePoint and be admin Design and implement a company-wide data warehouse once core operating systems are established within each functional area Required Qualifications Bachelor's degree in Information Systems, Computer Science, Business, related field, or equivalent experience. 7+ years of experience implementing or administering business applications, with at least 3 years leading multi-system implementation projects. Demonstrated success running software selections and implementations end to end, including requirements, vendor evaluation, configuration, testing, UAT, training, and go-live. Working knowledge of APIs, system integrations, and relational databases, including SQL. Strong process mapping and documentation skills; able to translate operational needs into system requirements. Experience managing outsourced IT providers and software vendors. Demonstrated success in building cross-functional relationships with both field and office teams. Self-starter, problem-solver, highly organized, and comfortable with ambiguity. Preferred Qualifications Direct experience with Trimble Viewpoint Vista or a comparable construction or manufacturing ERP. Background in construction, paving, aggregates, trucking, or heavy equipment businesses. Experience with construction and fleet systems such as B2W, telematics and fleet management, shop maintenance, scale ticketing, or electronic logging tools. Experience with Microsoft 365 administration, including SharePoint migrations. Experience designing or managing a data warehouse and business intelligence reporting. Project management certification (PMP or similar) a plus. Interest in implementing AI tools to automate workflows and improve back-office efficiency. What Success Looks Like First 90 days: document current-state workflows and the systems landscape, establish working relationships with our outsourced IT provider, key vendors, and management team. Deliver a prioritized, sequenced implementation roadmap for the initiatives above. First year: eliminate dual time entry, complete selection and begin implementation of fleet and shop maintenance systems, have all live integrations monitored daily with documented SOPs, and be the go-to resource for system issues across the business. PI6ebb3a6e5ff6-6686
11/13/2026
Full time
Division: Ondrick Materials & Recycling, LLC Role Summary The Business Systems Manager is a hands-on position that owns the company's systems architecture and handles the selection, implementation, and ongoing administration of the business applications that run a multi-entity construction, manufacturing, and retail business. Reporting to the CFO, this role will own a multi-year roadmap to replace and connect the operational systems used across Contracting, Trucking, Maintenance, Operations, and Finance, and will serve as the primary point of contact between the business, our outsourced IT provider, and our software vendors. The ideal candidate is part project manager, part business analyst, and part systems administrator: someone who can document how work actually flows, translate that into requirements, run a disciplined implementation, and keep integrated systems and data moving reliably once they are live. Infrastructure, network, end-user hardware, and helpdesk support are provided by our outsourced IT provider; this role owns the business applications, integrations, and data architecture that run the company. Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time, own the intake and prioritization of requests to add data sources and reporting to the company's data warehouse. Multi-Year Initiatives Simplify field time entry across tools Fleet management solution for the trucking operations Select and implement an equipment maintenance management solution for the shop Support the implementation of software for Construction project tracking Replace ticketing software at the Scale Replace or augment a retail point of sale system Implement a workflow solution for customer credit applications Replace paper driver logs with an electronic alternative Implement a CRM for the Estimating team to track bids won and lost Migrate the company file server to SharePoint and be admin Design and implement a company-wide data warehouse once core operating systems are established within each functional area Required Qualifications Bachelor's degree in Information Systems, Computer Science, Business, related field, or equivalent experience. 7+ years of experience implementing or administering business applications, with at least 3 years leading multi-system implementation projects. Demonstrated success running software selections and implementations end to end, including requirements, vendor evaluation, configuration, testing, UAT, training, and go-live. Working knowledge of APIs, system integrations, and relational databases, including SQL. Strong process mapping and documentation skills; able to translate operational needs into system requirements. Experience managing outsourced IT providers and software vendors. Demonstrated success in building cross-functional relationships with both field and office teams. Self-starter, problem-solver, highly organized, and comfortable with ambiguity. Preferred Qualifications Direct experience with Trimble Viewpoint Vista or a comparable construction or manufacturing ERP. Background in construction, paving, aggregates, trucking, or heavy equipment businesses. Experience with construction and fleet systems such as B2W, telematics and fleet management, shop maintenance, scale ticketing, or electronic logging tools. Experience with Microsoft 365 administration, including SharePoint migrations. Experience designing or managing a data warehouse and business intelligence reporting. Project management certification (PMP or similar) a plus. Interest in implementing AI tools to automate workflows and improve back-office efficiency. What Success Looks Like First 90 days: document current-state workflows and the systems landscape, establish working relationships with our outsourced IT provider, key vendors, and management team. Deliver a prioritized, sequenced implementation roadmap for the initiatives above. First year: eliminate dual time entry, complete selection and begin implementation of fleet and shop maintenance systems, have all live integrations monitored daily with documented SOPs, and be the go-to resource for system issues across the business. PI6ebb3a6e5ff6-6686
Business Analyst (Procurement / Vendor Management) - Detroit, MI (Hybrid)
Digital Technology Solutions Detroit, Michigan
DTS is looking for Business Analyst (Procurement / Vendor Management) for our client position based in Detroit, MI Description: Engagement Description - Support the Vendor Management (VM) team as Enterprise Procurement progresses from 2026 capability building into the 2027 Procurement Transformation roadmap. The contractor will help convert current-state VM processes, data, controls, reporting, automation, and AI-enabled use cases into documented requirements and implementation-ready artifacts for the future operating model. Act as a hands-on bridge across Vendor Management, Procurement business stakeholders, analytics, technology, and change activities. The resource should move between business analysis, process redesign, data/reporting, UAT, documentation, training, and practical AI/automation use cases rather than operate as a narrowly focused developer. Expected work includes current/future-state process mapping; requirements and user stories; gap/root-cause analysis; control and risk documentation; data/KPI analysis; Power BI/Excel reporting; system/workflow requirements; test scenarios/UAT coordination; SOPs/job aids; training/knowledge transfer; and evaluation of responsible AI or automation opportunities. Success is defined by high-quality, reusable artifacts that accelerate transformation while preserving controls, data quality, stakeholder alignment, and knowledge transfer to the internal VM team. Top 3 Required Skills/Experience - • 5+ years of business/systems analysis or process transformation experience, including requirements gathering, current/future-state process mapping, root-cause analysis, process redesign, technical documentation, UAT, and cross-functional implementation support for complex business processes. • 3+ years of procurement, vendor/supplier management, source-to-pay, contract lifecycle, or adjacent supply-chain experience. Strong preference for hands-on Oracle Cloud Procurement and/or CLM/vendor management platform experience and ability to translate VM needs into system and data requirements. • Demonstrated analytics and AI-enabled process improvement capability: advanced Excel plus Power BI or Tableau, KPI/reporting analysis, and practical use of enterprise generative AI tools such as Microsoft Copilot, ChatGPT, Claude, or Gemini with appropriate human review and data/privacy controls. Required Skills/Experience - The rest of the required skills/experience. Include: • Facilitate stakeholder interviews/workshops and convert needs into functional requirements, process maps, acceptance criteria, decision logs, RACI inputs, and implementation documentation. • Support technology/transformation initiatives through design, integration/deployment readiness, testing, defect triage, UAT, change management, and post-implementation knowledge transfer. • Strong process optimization skills: root-cause analysis, control-point identification, exception/handoff analysis, and measurable improvement recommendations. • Working knowledge of supplier lifecycle activities including onboarding, risk/compliance, contract administration, supplier performance, data maintenance, monitoring, and issue resolution. • Oracle Cloud or comparable enterprise procurement/ERP experience; understand dependencies across procurement, contracts, master data, requisition-to-pay, and reporting. • Contract lifecycle management concepts/tools; document business rules, metadata, workflow requirements, alerts, approvals, and reporting needs. • Advanced Excel and working proficiency in Power BI or Tableau; profile data, analyze trends, validate data quality, develop/refine KPIs, and translate analysis into recommendations. • Practical generative AI and AI-enabled workflow experience, including validation, human-in-the-loop review, confidentiality, privacy, and responsible-use considerations. • Assess risk and controls in redesigned/automated processes, including data privacy, cybersecurity, auditability, segregation of duties, and approval controls. • Excellent written/verbal communication; produce executive summaries plus detailed SOPs, requirements, test scripts, job aids, and training materials. • Work independently in ambiguity, manage multiple priorities, surface risks early, and collaborate with business SMEs, technology teams, suppliers, and leaders. • Working understanding of cloud/SaaS concepts and integrations; deep cloud engineering expertise is not required. Preferred Skills/Experience - Optional but preferred skills/experience. Include: • Healthcare payer, health insurance, or another highly regulated industry. • AI/ML or generative-AI implementation in procurement, operations, contracting, supplier management, analytics, or knowledge management. • Microsoft Power Platform (Power Automate/Power Apps) and/or UiPath/RPA. • Modern procurement platforms such as Zip, Ironclad, Beeline, or comparable intake/orchestration, CLM, and contingent-labor solutions. • Supplier-performance, operational KPI, procurement, contract, or risk dashboards in Power BI. • Lean, Six Sigma, BPMN, SIPOC, Agile, Prosci/ADKAR, or equivalent process/change experience. • Procurement master data, supplier analytics, contract analytics, data governance, and data-quality controls. • Training development, working-session facilitation, and knowledge transfer to business users.
11/13/2026
Full time
DTS is looking for Business Analyst (Procurement / Vendor Management) for our client position based in Detroit, MI Description: Engagement Description - Support the Vendor Management (VM) team as Enterprise Procurement progresses from 2026 capability building into the 2027 Procurement Transformation roadmap. The contractor will help convert current-state VM processes, data, controls, reporting, automation, and AI-enabled use cases into documented requirements and implementation-ready artifacts for the future operating model. Act as a hands-on bridge across Vendor Management, Procurement business stakeholders, analytics, technology, and change activities. The resource should move between business analysis, process redesign, data/reporting, UAT, documentation, training, and practical AI/automation use cases rather than operate as a narrowly focused developer. Expected work includes current/future-state process mapping; requirements and user stories; gap/root-cause analysis; control and risk documentation; data/KPI analysis; Power BI/Excel reporting; system/workflow requirements; test scenarios/UAT coordination; SOPs/job aids; training/knowledge transfer; and evaluation of responsible AI or automation opportunities. Success is defined by high-quality, reusable artifacts that accelerate transformation while preserving controls, data quality, stakeholder alignment, and knowledge transfer to the internal VM team. Top 3 Required Skills/Experience - • 5+ years of business/systems analysis or process transformation experience, including requirements gathering, current/future-state process mapping, root-cause analysis, process redesign, technical documentation, UAT, and cross-functional implementation support for complex business processes. • 3+ years of procurement, vendor/supplier management, source-to-pay, contract lifecycle, or adjacent supply-chain experience. Strong preference for hands-on Oracle Cloud Procurement and/or CLM/vendor management platform experience and ability to translate VM needs into system and data requirements. • Demonstrated analytics and AI-enabled process improvement capability: advanced Excel plus Power BI or Tableau, KPI/reporting analysis, and practical use of enterprise generative AI tools such as Microsoft Copilot, ChatGPT, Claude, or Gemini with appropriate human review and data/privacy controls. Required Skills/Experience - The rest of the required skills/experience. Include: • Facilitate stakeholder interviews/workshops and convert needs into functional requirements, process maps, acceptance criteria, decision logs, RACI inputs, and implementation documentation. • Support technology/transformation initiatives through design, integration/deployment readiness, testing, defect triage, UAT, change management, and post-implementation knowledge transfer. • Strong process optimization skills: root-cause analysis, control-point identification, exception/handoff analysis, and measurable improvement recommendations. • Working knowledge of supplier lifecycle activities including onboarding, risk/compliance, contract administration, supplier performance, data maintenance, monitoring, and issue resolution. • Oracle Cloud or comparable enterprise procurement/ERP experience; understand dependencies across procurement, contracts, master data, requisition-to-pay, and reporting. • Contract lifecycle management concepts/tools; document business rules, metadata, workflow requirements, alerts, approvals, and reporting needs. • Advanced Excel and working proficiency in Power BI or Tableau; profile data, analyze trends, validate data quality, develop/refine KPIs, and translate analysis into recommendations. • Practical generative AI and AI-enabled workflow experience, including validation, human-in-the-loop review, confidentiality, privacy, and responsible-use considerations. • Assess risk and controls in redesigned/automated processes, including data privacy, cybersecurity, auditability, segregation of duties, and approval controls. • Excellent written/verbal communication; produce executive summaries plus detailed SOPs, requirements, test scripts, job aids, and training materials. • Work independently in ambiguity, manage multiple priorities, surface risks early, and collaborate with business SMEs, technology teams, suppliers, and leaders. • Working understanding of cloud/SaaS concepts and integrations; deep cloud engineering expertise is not required. Preferred Skills/Experience - Optional but preferred skills/experience. Include: • Healthcare payer, health insurance, or another highly regulated industry. • AI/ML or generative-AI implementation in procurement, operations, contracting, supplier management, analytics, or knowledge management. • Microsoft Power Platform (Power Automate/Power Apps) and/or UiPath/RPA. • Modern procurement platforms such as Zip, Ironclad, Beeline, or comparable intake/orchestration, CLM, and contingent-labor solutions. • Supplier-performance, operational KPI, procurement, contract, or risk dashboards in Power BI. • Lean, Six Sigma, BPMN, SIPOC, Agile, Prosci/ADKAR, or equivalent process/change experience. • Procurement master data, supplier analytics, contract analytics, data governance, and data-quality controls. • Training development, working-session facilitation, and knowledge transfer to business users.
Senior Automation Business Analyst
CYNET Systems Nashville, Tennessee
Pay Range: $47.00hr - $52.00hr Job Overview: The Automation Analyst is responsible for supporting the end-to-end lifecycle of enterprise automation initiatives as a subject matter expert for the automation solution, from initial project intake and business process Client through requirements definition, development coordination, testing, implementation, and operational handoff. The Automation Analyst is responsible for understanding business processes and objectives, translating stakeholder needs into clear and actionable requirements, identifying process and data dependencies, and ensuring development teams have the information necessary to design and deliver effective automation solutions. The role also serves as the primary liaison between business stakeholders, automation development teams, technical teams, project leadership, and support organizations by becoming a subject matter expert of the automation's capabilities and value to the business. The Automation Analyst will manage multiple automation initiatives concurrently and is expected to proactively drive requirements, stakeholder decisions, documentation, testing readiness, and delivery dependencies rather than functioning solely as a documentation resource. The successful candidate will demonstrate strong business analysis, process improvement, stakeholder management, facilitation, data analysis, testing, and delivery coordination capabilities. Automation Intake & Opportunity Assessment: Coordinate intake of new automation opportunities with business and technology stakeholders. Facilitate Client sessions to understand the business problem, current process, expected outcomes, scope, stakeholders, and dependencies. Evaluate business processes to determine automation readiness and identify process gaps requiring clarification or redesign. Document current-state and future-state processes, including but not limited to workflow diagrams, data flow diagrams, and step-by-step procedure documentation. Identify process volumes, transaction characteristics, exception scenarios, manual effort, error rates, and other information required to support automation evaluation. Assist with quantifying expected automation benefits, including efficiency, capacity, quality, accuracy, risk reduction, and other measurable business outcomes. Identify systems, applications, data sources, interfaces, access requirements, and technology dependencies during intake. Identify assumptions, constraints, risks, and unresolved questions early in the lifecycle. Support estimation activities by ensuring technical teams receive complete business and process information. Requirements Gathering & Process Documentation: Lead requirements elicitation sessions with business stakeholders, subject matter experts, developers, architects, and other technical teams. Elicit, analyze, document, and validate business, user, functional, and non-functional requirements. Develop detailed Process Definition Documents (PDDs) and other required business/process documentation. Document current-state and future-state workflows, business rules, decision points, process exceptions, data inputs and outputs, system interactions, user roles, volumes and frequency, dependencies, error and exception handling, and acceptance criteria. Develop process maps, workflow diagrams, use cases, user stories, and supporting documentation as appropriate. Establish and enforce traceability between business requirements, solution functionality, testing, and acceptance criteria. Obtain and document stakeholder validation and approval of requirements before development proceeds. Maintain requirements and process documentation as scope or business processes change. Stakeholder Management & Facilitation: Serve as a primary point of coordination between business stakeholders and automation delivery teams. Establish productive working relationships with business, operational, technical, and project stakeholders. Facilitate requirements workshops, process walkthroughs, solution reviews, testing discussions, and stakeholder decision sessions. Proactively follow up on open requirements, decisions, dependencies, and action items via messaging and meetings. Communicate project status, requirements gaps, risks, dependencies, and decisions clearly to stakeholders. Manage stakeholder expectations regarding scope, requirements, timelines, and delivery dependencies. Identify conflicting stakeholder requirements and facilitate resolution. Escalate unresolved decisions or dependencies that could affect delivery commitments. Ensure appropriate stakeholders remain engaged throughout the automation lifecycle. Development Team Coordination: Serve as the functional bridge between business stakeholders and automation developers. Conduct requirements and process walkthroughs with development teams. Lead backlog refinement sessions with developers to ensure they have sufficient business context and detailed requirements before development begins. Respond to functional questions and coordinate business clarification during development. Work with developers and solution architects to identify requirement gaps, technical constraints, and solution dependencies. Coordinate stakeholder decisions when technical findings require changes to requirements or process design. Participate in sprint planning, solution design sessions, and other delivery activities as required. Identify and communicate scope changes that could affect estimates, timelines, resources, or solution design using a standardized change management template. QA Testing & Business Validation: Review QA test scenarios to ensure alignment to approved requirements and acceptance criteria, including but not limited to business rules, exceptions, negative scenarios, and critical edge cases. Review QA execution results, including defects for accuracy against the requirements. Support development and QA teams with functional validation during system and integration testing. Coordinate User Acceptance Testing (UAT) with business stakeholders. Ensure appropriate test data, environments, access, and stakeholder participation are available for testing. Track defects, questions from QA testers, and required requirements corrections through resolution. Coordinate business approval/sign-off prior to production implementation. Document and publish evidence of testing and business acceptance to technical and business stakeholders. Implementation & Operational Handoff: Support implementation planning and production-readiness activities. Ensure requirements, testing, stakeholder approvals, and documentation are complete before implementation. Develop or coordinate operational documentation required for production support. Facilitate knowledge-transfer sessions with operational/support teams. Ensure operations support teams understand automation purpose and business process, expected processing, business and system dependencies, common exceptions, escalation paths, business contacts, and known limitations. Support post-production validation and stabilization activities. Ensure open issues are documented and transitioned appropriately before project closure. Facilitate formal handoff from project delivery to the appropriate operational support organization. Data Analysis & Reporting: Analyze operational and process data to support automation opportunity assessment and requirements development. Define detailed data dictionary, data mapping, data relationship diagram or similar artifacts to support requirement elicitation and approval. Establish baseline measures before automation implementation where appropriate. Analyze process volumes, cycle times, exception rates, error rates, and other relevant metrics. Use data to identify process variations and automation opportunities. Discover and recommend measurable success criteria and KPIs for automation initiatives as appropriate. Compare post-implementation results against expected business outcomes when requested. Elicit reporting dashboard requirements that communicates KPIs to business and technology stakeholders. Required Qualifications: 5+ years of experience in business analysis, systems analysis, automation analysis, process analysis, technology delivery, or a related role. Demonstrated experience leading requirements gathering for complex technology or automation initiatives. Strong experience documenting business, functional, and non-functional requirements. Experience developing process maps, workflow documentation, business rules, user stories, use cases, and acceptance criteria. Experience coordinating requirements between business stakeholders and software development or automation engineering teams. Experience with software development lifecycle (SDLC) and Agile delivery methodologies. Experience developing and executing functional/UAT testing processes. Experience coordinating production implementation and operational handoff. Strong analytical and problem-solving capabilities. Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines concurrently. Excellent communication and presentation skills. Ability to work independently and proactively drive activities to completion. Preferred Qualifications: Experience supporting enterprise automation, workflow automation, RPA, AI-enabled automation, or process transformation initiatives. Experience working within healthcare or another highly regulated environment. Experience supporting clinical, operational, financial, or enterprise healthcare processes. Experience with process improvement or Lean/Six Sigma methodologies. Experience using Agile delivery and work-management tools such as Azure DevOps, Jira, or equivalent. Experience with data analysis and reporting tools. SQL, Power BI and GCP BigQuery preferred. Understanding of enterprise systems, APIs, integrations, databases . click apply for full job details
11/13/2026
Full time
Pay Range: $47.00hr - $52.00hr Job Overview: The Automation Analyst is responsible for supporting the end-to-end lifecycle of enterprise automation initiatives as a subject matter expert for the automation solution, from initial project intake and business process Client through requirements definition, development coordination, testing, implementation, and operational handoff. The Automation Analyst is responsible for understanding business processes and objectives, translating stakeholder needs into clear and actionable requirements, identifying process and data dependencies, and ensuring development teams have the information necessary to design and deliver effective automation solutions. The role also serves as the primary liaison between business stakeholders, automation development teams, technical teams, project leadership, and support organizations by becoming a subject matter expert of the automation's capabilities and value to the business. The Automation Analyst will manage multiple automation initiatives concurrently and is expected to proactively drive requirements, stakeholder decisions, documentation, testing readiness, and delivery dependencies rather than functioning solely as a documentation resource. The successful candidate will demonstrate strong business analysis, process improvement, stakeholder management, facilitation, data analysis, testing, and delivery coordination capabilities. Automation Intake & Opportunity Assessment: Coordinate intake of new automation opportunities with business and technology stakeholders. Facilitate Client sessions to understand the business problem, current process, expected outcomes, scope, stakeholders, and dependencies. Evaluate business processes to determine automation readiness and identify process gaps requiring clarification or redesign. Document current-state and future-state processes, including but not limited to workflow diagrams, data flow diagrams, and step-by-step procedure documentation. Identify process volumes, transaction characteristics, exception scenarios, manual effort, error rates, and other information required to support automation evaluation. Assist with quantifying expected automation benefits, including efficiency, capacity, quality, accuracy, risk reduction, and other measurable business outcomes. Identify systems, applications, data sources, interfaces, access requirements, and technology dependencies during intake. Identify assumptions, constraints, risks, and unresolved questions early in the lifecycle. Support estimation activities by ensuring technical teams receive complete business and process information. Requirements Gathering & Process Documentation: Lead requirements elicitation sessions with business stakeholders, subject matter experts, developers, architects, and other technical teams. Elicit, analyze, document, and validate business, user, functional, and non-functional requirements. Develop detailed Process Definition Documents (PDDs) and other required business/process documentation. Document current-state and future-state workflows, business rules, decision points, process exceptions, data inputs and outputs, system interactions, user roles, volumes and frequency, dependencies, error and exception handling, and acceptance criteria. Develop process maps, workflow diagrams, use cases, user stories, and supporting documentation as appropriate. Establish and enforce traceability between business requirements, solution functionality, testing, and acceptance criteria. Obtain and document stakeholder validation and approval of requirements before development proceeds. Maintain requirements and process documentation as scope or business processes change. Stakeholder Management & Facilitation: Serve as a primary point of coordination between business stakeholders and automation delivery teams. Establish productive working relationships with business, operational, technical, and project stakeholders. Facilitate requirements workshops, process walkthroughs, solution reviews, testing discussions, and stakeholder decision sessions. Proactively follow up on open requirements, decisions, dependencies, and action items via messaging and meetings. Communicate project status, requirements gaps, risks, dependencies, and decisions clearly to stakeholders. Manage stakeholder expectations regarding scope, requirements, timelines, and delivery dependencies. Identify conflicting stakeholder requirements and facilitate resolution. Escalate unresolved decisions or dependencies that could affect delivery commitments. Ensure appropriate stakeholders remain engaged throughout the automation lifecycle. Development Team Coordination: Serve as the functional bridge between business stakeholders and automation developers. Conduct requirements and process walkthroughs with development teams. Lead backlog refinement sessions with developers to ensure they have sufficient business context and detailed requirements before development begins. Respond to functional questions and coordinate business clarification during development. Work with developers and solution architects to identify requirement gaps, technical constraints, and solution dependencies. Coordinate stakeholder decisions when technical findings require changes to requirements or process design. Participate in sprint planning, solution design sessions, and other delivery activities as required. Identify and communicate scope changes that could affect estimates, timelines, resources, or solution design using a standardized change management template. QA Testing & Business Validation: Review QA test scenarios to ensure alignment to approved requirements and acceptance criteria, including but not limited to business rules, exceptions, negative scenarios, and critical edge cases. Review QA execution results, including defects for accuracy against the requirements. Support development and QA teams with functional validation during system and integration testing. Coordinate User Acceptance Testing (UAT) with business stakeholders. Ensure appropriate test data, environments, access, and stakeholder participation are available for testing. Track defects, questions from QA testers, and required requirements corrections through resolution. Coordinate business approval/sign-off prior to production implementation. Document and publish evidence of testing and business acceptance to technical and business stakeholders. Implementation & Operational Handoff: Support implementation planning and production-readiness activities. Ensure requirements, testing, stakeholder approvals, and documentation are complete before implementation. Develop or coordinate operational documentation required for production support. Facilitate knowledge-transfer sessions with operational/support teams. Ensure operations support teams understand automation purpose and business process, expected processing, business and system dependencies, common exceptions, escalation paths, business contacts, and known limitations. Support post-production validation and stabilization activities. Ensure open issues are documented and transitioned appropriately before project closure. Facilitate formal handoff from project delivery to the appropriate operational support organization. Data Analysis & Reporting: Analyze operational and process data to support automation opportunity assessment and requirements development. Define detailed data dictionary, data mapping, data relationship diagram or similar artifacts to support requirement elicitation and approval. Establish baseline measures before automation implementation where appropriate. Analyze process volumes, cycle times, exception rates, error rates, and other relevant metrics. Use data to identify process variations and automation opportunities. Discover and recommend measurable success criteria and KPIs for automation initiatives as appropriate. Compare post-implementation results against expected business outcomes when requested. Elicit reporting dashboard requirements that communicates KPIs to business and technology stakeholders. Required Qualifications: 5+ years of experience in business analysis, systems analysis, automation analysis, process analysis, technology delivery, or a related role. Demonstrated experience leading requirements gathering for complex technology or automation initiatives. Strong experience documenting business, functional, and non-functional requirements. Experience developing process maps, workflow documentation, business rules, user stories, use cases, and acceptance criteria. Experience coordinating requirements between business stakeholders and software development or automation engineering teams. Experience with software development lifecycle (SDLC) and Agile delivery methodologies. Experience developing and executing functional/UAT testing processes. Experience coordinating production implementation and operational handoff. Strong analytical and problem-solving capabilities. Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines concurrently. Excellent communication and presentation skills. Ability to work independently and proactively drive activities to completion. Preferred Qualifications: Experience supporting enterprise automation, workflow automation, RPA, AI-enabled automation, or process transformation initiatives. Experience working within healthcare or another highly regulated environment. Experience supporting clinical, operational, financial, or enterprise healthcare processes. Experience with process improvement or Lean/Six Sigma methodologies. Experience using Agile delivery and work-management tools such as Azure DevOps, Jira, or equivalent. Experience with data analysis and reporting tools. SQL, Power BI and GCP BigQuery preferred. Understanding of enterprise systems, APIs, integrations, databases . click apply for full job details
Senior Business Analyst
Penske Truck Rental Reading, Pennsylvania
Position Title: Senior Business Analyst Description: Position Summary: This role partners with sales and operations leaders to deliver pricing insights that support company objectives. Key responsibilities include analyzing pricing performance, developing recommendations that support revenue and profit goals, and translating findings into clear, actionable guidance for business leaders. Insights will be shared with field leadership through collaborative discussions, persuasive presentations, and easy-to-understand analytics that help drive informed decision-making. Additionally, this role will be responsible for maintaining training documentation, SOPs and providing mentorship to Analysts within the group. Role Focus: This role is designed for a financially astute professional who demonstrates strong judgment, ownership, and influence. The Senior Business Analyst serves as a trusted advisor by translating complex financial and operational data into clear, actionable insights. This role will provide analytical leadership to the Pricing team in support of Contract business operations. Business Impact: This position provides analytical leadership to the Pricing team in support of the Contract product lines, helping drive performance, accountability, and long-term value creation. Candidate Profile: We are seeking an associate with strong analytical capabilities, clear communication skills, and a collaborative approach to problem solving. Key Strengths: Successful candidates are highly organized, detail-oriented, and naturally curious. They take the time to understand how the business operates and use that knowledge to develop practical, data-driven insights. Collaboration and Influence: This individual works effectively across teams, presents complex information clearly and confidently, and takes initiative to identify improvement opportunities and help drive solutions. Key Responsibilities: Strategic Partnership: Collaborate with sales, marketing, finance, product development, and field leadership to align pricing strategies with business objectives. Pricing Analysis and Performance: Monitor, analyze, and explain key pricing and operational performance indicators to identify trends, risks, and opportunities. Models and Process Improvement: Maintain pricing models, troubleshoot issues, and develop improvement methodologies and best practices where applicable. Communication and Influence: Present pricing recommendations, results, and opportunities to Pricing Department leadership, cross-functional pricing leaders, field leadership, and other business stakeholders through clear analytics and persuasive presentations. Special Projects: Lead ad hoc analyses and special projects that require strong pricing knowledge, analytical rigor, and cross-functional collaboration. Education: Bachelor's degree in business, Sales Management, Finance, or a related quantitative discipline required. MBA or equivalent master's degree preferred. Experience: Minimum of 7 years of experience in data or business analytics, sales data management, or related roles supporting profit improvement initiatives. Progressive experience conducting data, pricing, and financial analysis to support business decision-making. Experience synthesizing information from multiple sources and translating analysis into actionable, supportable recommendations. Technical and Communication Skills: Proficiency with business intelligence and data visualization tools such as Power BI, Qlik, or Tableau. Strong working knowledge of financial statements, including P&L, balance sheet, and cash flow statements. Experience working with large datasets using SQL, Power Query, or similar data-manipulation tools. Ability to develop persuasive verbal and written presentations for business leaders. Ability to clearly present analytical findings, pricing insights, and recommendations to support decision-making. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Finance/Accounting Job Family: Analytics & Intelligence Address: 100 Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID: Requirements PI
11/13/2026
Full time
Position Title: Senior Business Analyst Description: Position Summary: This role partners with sales and operations leaders to deliver pricing insights that support company objectives. Key responsibilities include analyzing pricing performance, developing recommendations that support revenue and profit goals, and translating findings into clear, actionable guidance for business leaders. Insights will be shared with field leadership through collaborative discussions, persuasive presentations, and easy-to-understand analytics that help drive informed decision-making. Additionally, this role will be responsible for maintaining training documentation, SOPs and providing mentorship to Analysts within the group. Role Focus: This role is designed for a financially astute professional who demonstrates strong judgment, ownership, and influence. The Senior Business Analyst serves as a trusted advisor by translating complex financial and operational data into clear, actionable insights. This role will provide analytical leadership to the Pricing team in support of Contract business operations. Business Impact: This position provides analytical leadership to the Pricing team in support of the Contract product lines, helping drive performance, accountability, and long-term value creation. Candidate Profile: We are seeking an associate with strong analytical capabilities, clear communication skills, and a collaborative approach to problem solving. Key Strengths: Successful candidates are highly organized, detail-oriented, and naturally curious. They take the time to understand how the business operates and use that knowledge to develop practical, data-driven insights. Collaboration and Influence: This individual works effectively across teams, presents complex information clearly and confidently, and takes initiative to identify improvement opportunities and help drive solutions. Key Responsibilities: Strategic Partnership: Collaborate with sales, marketing, finance, product development, and field leadership to align pricing strategies with business objectives. Pricing Analysis and Performance: Monitor, analyze, and explain key pricing and operational performance indicators to identify trends, risks, and opportunities. Models and Process Improvement: Maintain pricing models, troubleshoot issues, and develop improvement methodologies and best practices where applicable. Communication and Influence: Present pricing recommendations, results, and opportunities to Pricing Department leadership, cross-functional pricing leaders, field leadership, and other business stakeholders through clear analytics and persuasive presentations. Special Projects: Lead ad hoc analyses and special projects that require strong pricing knowledge, analytical rigor, and cross-functional collaboration. Education: Bachelor's degree in business, Sales Management, Finance, or a related quantitative discipline required. MBA or equivalent master's degree preferred. Experience: Minimum of 7 years of experience in data or business analytics, sales data management, or related roles supporting profit improvement initiatives. Progressive experience conducting data, pricing, and financial analysis to support business decision-making. Experience synthesizing information from multiple sources and translating analysis into actionable, supportable recommendations. Technical and Communication Skills: Proficiency with business intelligence and data visualization tools such as Power BI, Qlik, or Tableau. Strong working knowledge of financial statements, including P&L, balance sheet, and cash flow statements. Experience working with large datasets using SQL, Power Query, or similar data-manipulation tools. Ability to develop persuasive verbal and written presentations for business leaders. Ability to clearly present analytical findings, pricing insights, and recommendations to support decision-making. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Finance/Accounting Job Family: Analytics & Intelligence Address: 100 Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID: Requirements PI
Mainframe/COBOL Developer with Medicaid
HTC Global Services Inc Columbia, Missouri
Job Title :Senior Medicaid MMIS Systems Analyst - COBOL/Mainframe Position Overview Work at the intersection of Medicaid healthcare operations and legacy mainframe technology in a role supporting critical Medicaid Management Information Systems (MMIS). This position offers the opportunity to apply COBOL programming, mainframe systems knowledge, EDI expertise, and Medicaid domain experience to support system operations, reporting, analytics, testing, and technical solutions. The Systems Analyst will support MMIS operational activities, serve as a liaison between business programs and IT teams, and collaborate with vendors and other stakeholders to address technical and operational needs. What You'll Do / Key Responsibilities Serve as a liaison between business programs and IT organizations to provide technical solutions that meet user needs. Develop, retrieve, and distribute reports and datasets to internal and external stakeholders for monitoring, reconciliation, and operational processing. Provide operational support for legacy MMIS and its subsystems. Respond to requests and inquiries from business stakeholders and coordinate vendor requests between business and technical teams. Identify recurring issues, escalate concerns to program management, and translate business needs into system requirements and technical requests. Serve as a subject matter expert on system content, processes, and procedures. Perform complex analysis, design, and testing to meet MMIS and subsystem user requirements. Review and verify QA and UA results, document issues and defects, and support triage and resolution. Proactively identify risks, issues, and action items and contribute to potential solutions. Interact with vendors, State and Federal government agencies, State providers, and other stakeholders. Collaborate with MMIS vendor teams to support SDLC processes and code library changes involving COBOL and JCL programs. Follow established SDLC processes and contribute to ongoing process improvements. Communicate technical and operational information effectively through written and verbal communication. Required Qualifications Bachelor's degree in a technical, business, or healthcare field; alternatively, 7+ years of equivalent experience in systems analysis and/or computer systems development/modification may be substituted. 5+ years of Medicaid or healthcare experience, including Medicaid claims and provider operations concepts. Proficiency in the COBOL programming language. 5+ years of experience operating healthcare mainframe systems for payers as a technical analyst or performing related duties. At least 3 years of experience with EDI transactions, including managing companion guides. Experience working with a Medicaid eligibility and/or enrollment information system in an operations capacity. Understanding of MMIS mainframe capabilities and intricacies. Experience with MVS COBOL, JCL, IDMS/NETWORK, CA-ADS, CHANGEMAN, and SAS. Ability to review job schedules and logs to troubleshoot issues. Experience working in a cross-functional team environment. Strong written and verbal communication skills, including the ability to communicate moderately complex technical instructions and requests. Ability to communicate effectively with team members, technical teams, key stakeholders, and vendors. Self-motivated, with the ability to learn on the job with minimal training or guidance. Preferred Qualifications Subject Matter Expertise in MMIS Operations. Proficiency in data analysis tools and techniques, including SAS, Excel, data visualization tools, and statistical analysis software. Experience preparing clear and concise status reports and other technical or operational reports. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
11/13/2026
Full time
Job Title :Senior Medicaid MMIS Systems Analyst - COBOL/Mainframe Position Overview Work at the intersection of Medicaid healthcare operations and legacy mainframe technology in a role supporting critical Medicaid Management Information Systems (MMIS). This position offers the opportunity to apply COBOL programming, mainframe systems knowledge, EDI expertise, and Medicaid domain experience to support system operations, reporting, analytics, testing, and technical solutions. The Systems Analyst will support MMIS operational activities, serve as a liaison between business programs and IT teams, and collaborate with vendors and other stakeholders to address technical and operational needs. What You'll Do / Key Responsibilities Serve as a liaison between business programs and IT organizations to provide technical solutions that meet user needs. Develop, retrieve, and distribute reports and datasets to internal and external stakeholders for monitoring, reconciliation, and operational processing. Provide operational support for legacy MMIS and its subsystems. Respond to requests and inquiries from business stakeholders and coordinate vendor requests between business and technical teams. Identify recurring issues, escalate concerns to program management, and translate business needs into system requirements and technical requests. Serve as a subject matter expert on system content, processes, and procedures. Perform complex analysis, design, and testing to meet MMIS and subsystem user requirements. Review and verify QA and UA results, document issues and defects, and support triage and resolution. Proactively identify risks, issues, and action items and contribute to potential solutions. Interact with vendors, State and Federal government agencies, State providers, and other stakeholders. Collaborate with MMIS vendor teams to support SDLC processes and code library changes involving COBOL and JCL programs. Follow established SDLC processes and contribute to ongoing process improvements. Communicate technical and operational information effectively through written and verbal communication. Required Qualifications Bachelor's degree in a technical, business, or healthcare field; alternatively, 7+ years of equivalent experience in systems analysis and/or computer systems development/modification may be substituted. 5+ years of Medicaid or healthcare experience, including Medicaid claims and provider operations concepts. Proficiency in the COBOL programming language. 5+ years of experience operating healthcare mainframe systems for payers as a technical analyst or performing related duties. At least 3 years of experience with EDI transactions, including managing companion guides. Experience working with a Medicaid eligibility and/or enrollment information system in an operations capacity. Understanding of MMIS mainframe capabilities and intricacies. Experience with MVS COBOL, JCL, IDMS/NETWORK, CA-ADS, CHANGEMAN, and SAS. Ability to review job schedules and logs to troubleshoot issues. Experience working in a cross-functional team environment. Strong written and verbal communication skills, including the ability to communicate moderately complex technical instructions and requests. Ability to communicate effectively with team members, technical teams, key stakeholders, and vendors. Self-motivated, with the ability to learn on the job with minimal training or guidance. Preferred Qualifications Subject Matter Expertise in MMIS Operations. Proficiency in data analysis tools and techniques, including SAS, Excel, data visualization tools, and statistical analysis software. Experience preparing clear and concise status reports and other technical or operational reports. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Principal Data Lead - Remote
Genesis10 Scottsdale, Arizona
Genesis10 is currently seeking a Principal Data Lead for a remote or hybrid position with a Financial Services Consulting Firm located in Scottsdale, AZ or Raleigh, NC. This is a contract-to-hire opportunity. Compensation: $150.00 - $160.00 per hour, W2, based on qualifications Position Overview: This is a hands-on Lead Solutions Architect role for a candidate who designs, builds, and leads. As a working architect, you will spend a significant share of your time in the platforms themselves, configuring and extending Dynamics 365 Project Operations and Finance & Operations, modeling data in Dataverse and the Enterprise Data Warehouse, writing and reviewing transformation code, and tuning Power BI semantic models. You will lead a team of developers, data engineers, and analysts, setting the technical direction and owning design standards. Key Responsibilities: Serve as the lead technical architect for Dynamics 365 Project Operations, Finance & Operations and Dataverse, owning the end-to-end solution design Personally design and build data models, entities, integrations, workflows and extensions, and resolve complex configuration, performance and data issues Design and implement integrations between Dynamics 365, the Data Warehouse and other enterprise systems using Dataverse, Azure Data Factory, Fabric pipelines, APIs and the Power Platform Review and approve customizations, extensions and ALM practices (solution layering, source control, environment strategy and deployment pipelines) Translate business processes in finance, project delivery and operations into sound, maintainable system designs Own the architecture of the Enterprise Data Warehouse and Microsoft Fabric environment, including lakehouse and warehouse layers, dimensional models and data marts Build and review ingestion and transformation pipelines, SQL, notebooks and stored procedures Design dimensional and semantic models (facts, dimensions, conformed dimensions, slowly changing dimensions) that serve Power BI and AI workloads consistently Architect Power BI semantic models, dataflows, row-level security and deployment pipelines, and set performance and reuse standards for reports and dashboards Establish and maintain end-to-end data lineage from source systems through to Power BI reports and AI models Define, document and enforce design standards including naming conventions, modeling patterns, and coding standards Lead, hire, coach and develop a team of Dynamics developers, data engineers and BI developers Design the data foundations that AI and machine learning solutions depend on, ensuring governed, well-lineaged and high-quality data feeds Primary Requirements: Bachelor's degree in Computer Science, Information Systems, Data Engineering, Software Engineering or a related field 8+ years of hands-on experience in solution, data or analytics architecture, including recent, direct build experience (not solely oversight) Deep hands-on experience with Dynamics 365 Finance & Operations and/or Project Operations, Dataverse and the Power Platform Strong hands-on expertise in data warehouse design and engineering: dimensional modeling, SQL, ETL/ELT pipelines, and Microsoft Fabric or Azure Synapse/SQL Demonstrated experience implementing and maintaining data lineage, metadata management and source-to-target documentation Proven track record of defining and enforcing design and coding standards through design reviews and code reviews 3+ years of experience directly managing technical staff, including hiring, coaching and performance management Advanced Power BI skills, including semantic modeling, DAX, row-level security and deployment pipelines Desired Skills: Microsoft certifications such as Dynamics 365 Finance and Operations Apps Solution Architect Expert, Fabric Analytics Engineer Associate or Azure Data Engineer Associate Experience with Microsoft Purview or other data catalog and lineage tools Experience in a professional services or project-based business Exposure to AI and machine learning data pipelines and responsible AI governance Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/13/2026
Full time
Genesis10 is currently seeking a Principal Data Lead for a remote or hybrid position with a Financial Services Consulting Firm located in Scottsdale, AZ or Raleigh, NC. This is a contract-to-hire opportunity. Compensation: $150.00 - $160.00 per hour, W2, based on qualifications Position Overview: This is a hands-on Lead Solutions Architect role for a candidate who designs, builds, and leads. As a working architect, you will spend a significant share of your time in the platforms themselves, configuring and extending Dynamics 365 Project Operations and Finance & Operations, modeling data in Dataverse and the Enterprise Data Warehouse, writing and reviewing transformation code, and tuning Power BI semantic models. You will lead a team of developers, data engineers, and analysts, setting the technical direction and owning design standards. Key Responsibilities: Serve as the lead technical architect for Dynamics 365 Project Operations, Finance & Operations and Dataverse, owning the end-to-end solution design Personally design and build data models, entities, integrations, workflows and extensions, and resolve complex configuration, performance and data issues Design and implement integrations between Dynamics 365, the Data Warehouse and other enterprise systems using Dataverse, Azure Data Factory, Fabric pipelines, APIs and the Power Platform Review and approve customizations, extensions and ALM practices (solution layering, source control, environment strategy and deployment pipelines) Translate business processes in finance, project delivery and operations into sound, maintainable system designs Own the architecture of the Enterprise Data Warehouse and Microsoft Fabric environment, including lakehouse and warehouse layers, dimensional models and data marts Build and review ingestion and transformation pipelines, SQL, notebooks and stored procedures Design dimensional and semantic models (facts, dimensions, conformed dimensions, slowly changing dimensions) that serve Power BI and AI workloads consistently Architect Power BI semantic models, dataflows, row-level security and deployment pipelines, and set performance and reuse standards for reports and dashboards Establish and maintain end-to-end data lineage from source systems through to Power BI reports and AI models Define, document and enforce design standards including naming conventions, modeling patterns, and coding standards Lead, hire, coach and develop a team of Dynamics developers, data engineers and BI developers Design the data foundations that AI and machine learning solutions depend on, ensuring governed, well-lineaged and high-quality data feeds Primary Requirements: Bachelor's degree in Computer Science, Information Systems, Data Engineering, Software Engineering or a related field 8+ years of hands-on experience in solution, data or analytics architecture, including recent, direct build experience (not solely oversight) Deep hands-on experience with Dynamics 365 Finance & Operations and/or Project Operations, Dataverse and the Power Platform Strong hands-on expertise in data warehouse design and engineering: dimensional modeling, SQL, ETL/ELT pipelines, and Microsoft Fabric or Azure Synapse/SQL Demonstrated experience implementing and maintaining data lineage, metadata management and source-to-target documentation Proven track record of defining and enforcing design and coding standards through design reviews and code reviews 3+ years of experience directly managing technical staff, including hiring, coaching and performance management Advanced Power BI skills, including semantic modeling, DAX, row-level security and deployment pipelines Desired Skills: Microsoft certifications such as Dynamics 365 Finance and Operations Apps Solution Architect Expert, Fabric Analytics Engineer Associate or Azure Data Engineer Associate Experience with Microsoft Purview or other data catalog and lineage tools Experience in a professional services or project-based business Exposure to AI and machine learning data pipelines and responsible AI governance Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Req:: Sr. AI Consultant with AI adoption _ Plano, TX (Hybrid)
iFlow Inc Plano, Texas
We are seeking a highly motivated and experienced AI Consultant with a proven background in AI adoption to join our AI Center of Excellence (AI COE). This position is ideal for a senior, hands-on candidate who advises customers on how to apply AI to their business, turns that advice into working results, and reports to the AI COE Lead. The role supports Client business domains, primarily in an advisory capacity, across Security (enterprise security and cybersecurity), Manufacturing, Infrastructure (build and operations), and Connected Services, with Security having the highest demand for support, followed by Manufacturing. The successful candidate will use a strong technical background to run proofs of concept (POCs) and product evaluations hands-on, and translate the results into clear recommendations, while project delivery remains owned by the Delivery Teams. Essential Functions: Description / Essential Functions: AI Advisory Advise customers and domain teams on AI adoption, from identifying and prioritizing use cases to defining roadmaps, governance and success measures. Analyze customer business processes end to end, identify where AI and automation deliver measurable value, and build the business case (ROI, cost/benefit). Lead workshops and executive briefings, and present recommendations to senior customer stakeholders. Advise on responsible and secure AI adoption, including data protection, access control and AI-specific risks such as prompt injection and data leakage. Domain Support Security (highest demand): Prioritize AI adoption for patch management and system hardening, while also advancing AI-assisted security operations such as playbook automation, incident response and investigation. Manufacturing: Shape AI use cases around factory production processes and IoT/OT data, such as predictive maintenance, quality inspection and anomaly detection. Infrastructure: Support AI use cases in infrastructure build and operations as demand arises. Connected Services: Support AI use cases in connected services as demand arises. Hands-on POC and Product Evaluation Plan, build and run POCs, including scope, success criteria, test scenarios and evaluation reports. Lead hands-on evaluations of AI and automation products and platforms (for example, Tines for security workflow automation and Ignition for industrial/OT data), and deliver objective fit/gap findings and go/no-go recommendations. Design solution architectures for AI, GenAI and AI Agent solutions on Microsoft Azure or AWS, and provide technical input to proposals, POC plans and SoWs. Knowledge Assets and Partners Capture reusable assets such as use cases, reference architectures, evaluation reports, and demo/POC materials for horizontal deployment across domains and customers. Coordinate with external partners (cloud providers, AI and security vendors, system integrators) on joint demos, POCs and validations. Requirements Minimum qualification: Required Education & Experience: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience. 8+ years of experience in IT consulting, solution architecture, or related technical roles, including at least 3 years of hands-on experience delivering AI, GenAI or intelligent automation solutions in production or customer POCs. Proven experience advising customers on AI adoption (use case identification, business case, roadmap and governance), credible with both business and executive stakeholders. Strong hands-on technical skills in GenAI and AI Agent technologies (for example, LLMs, RAG, prompt engineering, agent orchestration, Power Platform/Copilot Studio) and in cloud AI services on Microsoft Azure or AWS. Proven track record of running POCs and product evaluations hands-on, from planning through final recommendation. Experience applying technology or AI in at least one of Client focus domains, with enterprise security or cybersecurity strongly preferred and manufacturing as the next priority. Business-analyst capability: experience mapping end-to-end business processes and identifying where AI and automation pay off. Excellent communication, facilitation and presentation skills, and the ability to work independently in cross-functional, multicultural teams. (Candidate would be disqualified if they do not meet these requirements) Preferred Qualifications: Security domain experience, such as SOC operations, incident response, SIEM/XDR (for example, Microsoft Sentinel, Microsoft Defender or Splunk) and SOAR or security automation platforms such as Tines. Manufacturing domain experience, such as factory production processes (production, quality, maintenance, MES), IoT/OT data, and platforms such as Ignition or SCADA. Experience in infrastructure build and operations. Experience with connected services. Experience with AI Agent frameworks and protocols (for example, Semantic Kernel, LangChain/LangGraph, AutoGen or MCP) and AI platforms such as Azure AI Foundry, Azure OpenAI or Amazon Bedrock. Experience applying AI across the software development lifecycle (SDLC), including Requirements, Architecture, Story Creation, Development, and QEA Execution. Relevant certifications, such as Microsoft Azure AI Engineer, AWS Certified Machine Learning Engineer, AWS Certified Generative AI Developer, AWS Certified Data Engineer, CompTIA Security+, CISSP or CBAP. Experience working with Japanese companies or in a global, bilingual environment. Position Type/Expected Hours of Work: Hybrid work environment (2 days per week in the office). Contract-to-hire position. Occasional evening and weekend work may be required as job duties demand. Working hours are Monday Friday from 9AM 6PM. Travel: This position requires up to 10-20% travel.
11/13/2026
Full time
We are seeking a highly motivated and experienced AI Consultant with a proven background in AI adoption to join our AI Center of Excellence (AI COE). This position is ideal for a senior, hands-on candidate who advises customers on how to apply AI to their business, turns that advice into working results, and reports to the AI COE Lead. The role supports Client business domains, primarily in an advisory capacity, across Security (enterprise security and cybersecurity), Manufacturing, Infrastructure (build and operations), and Connected Services, with Security having the highest demand for support, followed by Manufacturing. The successful candidate will use a strong technical background to run proofs of concept (POCs) and product evaluations hands-on, and translate the results into clear recommendations, while project delivery remains owned by the Delivery Teams. Essential Functions: Description / Essential Functions: AI Advisory Advise customers and domain teams on AI adoption, from identifying and prioritizing use cases to defining roadmaps, governance and success measures. Analyze customer business processes end to end, identify where AI and automation deliver measurable value, and build the business case (ROI, cost/benefit). Lead workshops and executive briefings, and present recommendations to senior customer stakeholders. Advise on responsible and secure AI adoption, including data protection, access control and AI-specific risks such as prompt injection and data leakage. Domain Support Security (highest demand): Prioritize AI adoption for patch management and system hardening, while also advancing AI-assisted security operations such as playbook automation, incident response and investigation. Manufacturing: Shape AI use cases around factory production processes and IoT/OT data, such as predictive maintenance, quality inspection and anomaly detection. Infrastructure: Support AI use cases in infrastructure build and operations as demand arises. Connected Services: Support AI use cases in connected services as demand arises. Hands-on POC and Product Evaluation Plan, build and run POCs, including scope, success criteria, test scenarios and evaluation reports. Lead hands-on evaluations of AI and automation products and platforms (for example, Tines for security workflow automation and Ignition for industrial/OT data), and deliver objective fit/gap findings and go/no-go recommendations. Design solution architectures for AI, GenAI and AI Agent solutions on Microsoft Azure or AWS, and provide technical input to proposals, POC plans and SoWs. Knowledge Assets and Partners Capture reusable assets such as use cases, reference architectures, evaluation reports, and demo/POC materials for horizontal deployment across domains and customers. Coordinate with external partners (cloud providers, AI and security vendors, system integrators) on joint demos, POCs and validations. Requirements Minimum qualification: Required Education & Experience: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience. 8+ years of experience in IT consulting, solution architecture, or related technical roles, including at least 3 years of hands-on experience delivering AI, GenAI or intelligent automation solutions in production or customer POCs. Proven experience advising customers on AI adoption (use case identification, business case, roadmap and governance), credible with both business and executive stakeholders. Strong hands-on technical skills in GenAI and AI Agent technologies (for example, LLMs, RAG, prompt engineering, agent orchestration, Power Platform/Copilot Studio) and in cloud AI services on Microsoft Azure or AWS. Proven track record of running POCs and product evaluations hands-on, from planning through final recommendation. Experience applying technology or AI in at least one of Client focus domains, with enterprise security or cybersecurity strongly preferred and manufacturing as the next priority. Business-analyst capability: experience mapping end-to-end business processes and identifying where AI and automation pay off. Excellent communication, facilitation and presentation skills, and the ability to work independently in cross-functional, multicultural teams. (Candidate would be disqualified if they do not meet these requirements) Preferred Qualifications: Security domain experience, such as SOC operations, incident response, SIEM/XDR (for example, Microsoft Sentinel, Microsoft Defender or Splunk) and SOAR or security automation platforms such as Tines. Manufacturing domain experience, such as factory production processes (production, quality, maintenance, MES), IoT/OT data, and platforms such as Ignition or SCADA. Experience in infrastructure build and operations. Experience with connected services. Experience with AI Agent frameworks and protocols (for example, Semantic Kernel, LangChain/LangGraph, AutoGen or MCP) and AI platforms such as Azure AI Foundry, Azure OpenAI or Amazon Bedrock. Experience applying AI across the software development lifecycle (SDLC), including Requirements, Architecture, Story Creation, Development, and QEA Execution. Relevant certifications, such as Microsoft Azure AI Engineer, AWS Certified Machine Learning Engineer, AWS Certified Generative AI Developer, AWS Certified Data Engineer, CompTIA Security+, CISSP or CBAP. Experience working with Japanese companies or in a global, bilingual environment. Position Type/Expected Hours of Work: Hybrid work environment (2 days per week in the office). Contract-to-hire position. Occasional evening and weekend work may be required as job duties demand. Working hours are Monday Friday from 9AM 6PM. Travel: This position requires up to 10-20% travel.
Cybersecurity Analyst /SOC Analyst
Comtec New Orleans, Louisiana
Title: Cybersecurity Analyst Location: New Orleans, LA (Hybrid) Shift 1 (Day): 6:00 AM to 6:00 PM (12 hrs on Sunday, Monday, Tuesday, and 12 hrs every alternate Saturday) Shift 2 (Day): 6:00 AM to 6:00 PM (12 hrs on Wednesday, Thursday, Friday, and 12 hrs every alternate Saturday) Onsite: Day Shift resources need to go onsite 2 days a week ComTec is seeking a Cybersecurity Analyst to support security monitoring, alert triage, and incident escalation across cyber and physical-security environments. The role involves reviewing cybersecurity alerts and logs from network and application systems, as well as physical-security systems, to help identify and respond to potential incidents. Key Responsibilities: Monitor and triage alerts from SIEM, network, OT, application, and physical security systems, and investigate potential malware, phishing, unauthorized access, and suspicious activity. Analyze logs and alert data to determine an incident's cause, scope, severity, and impact. Correlate cyber and physical security events, document findings, and escalate incidents to the appropriate teams in accordance with established procedures. Support threat-hunting activities by reviewing alerts and logs, gathering threat intelligence, and using vulnerability findings to help prioritize investigations. Use the MITRE ATT&CK framework to analyze alerts and threat activity. Follow monitoring procedures and response playbooks, escalate incidents as required, and communicate investigation findings. Participate in attack simulations and tabletop exercises to support SOC readiness. Prepare incident reports and post-incident documentation and contribute to lessons-learned reviews. Stay informed about emerging threats and the use of AI tools in cybersecurity. Participate in an on-call rotation approximately once every 4-6 weeks. Be willing to travel up to 25% for training and incident support. Required Skills: 5+ years of relevant cybersecurity or security operations experience, including security monitoring, alert triage, and incident response. Experience analyzing security alerts and logs, conducting investigations, and escalating complex or high-impact incidents. Hands-on experience with security monitoring platforms such as Splunk and CrowdStrike. Hands-on experience with email security tools and phishing detection. Experience with SIEM, SOAR, IDS/IPS, and digital forensics tools. Ability to analyze and validate data in support of security operations. Applied knowledge of adversary tactics and techniques, including the MITRE ATT&CK framework, to investigate and assess threats. Familiarity with physical security systems and foundational knowledge of OT/ICS, application, cloud, and network security. Knowledge of regulatory compliance like NERC CIP and/or the NIST Cybersecurity Framework, with experience supporting audits or assessments. Experience applying AI or agentic AI tools in SOC operations is a plus. Collaborative team player with strong analytical and communication skills. Self-motivated, resourceful, and customer-focused, with a strong sense of ownership. Certifications such as CompTIA, GIAC, or ISC2 are a plus.
11/13/2026
Full time
Title: Cybersecurity Analyst Location: New Orleans, LA (Hybrid) Shift 1 (Day): 6:00 AM to 6:00 PM (12 hrs on Sunday, Monday, Tuesday, and 12 hrs every alternate Saturday) Shift 2 (Day): 6:00 AM to 6:00 PM (12 hrs on Wednesday, Thursday, Friday, and 12 hrs every alternate Saturday) Onsite: Day Shift resources need to go onsite 2 days a week ComTec is seeking a Cybersecurity Analyst to support security monitoring, alert triage, and incident escalation across cyber and physical-security environments. The role involves reviewing cybersecurity alerts and logs from network and application systems, as well as physical-security systems, to help identify and respond to potential incidents. Key Responsibilities: Monitor and triage alerts from SIEM, network, OT, application, and physical security systems, and investigate potential malware, phishing, unauthorized access, and suspicious activity. Analyze logs and alert data to determine an incident's cause, scope, severity, and impact. Correlate cyber and physical security events, document findings, and escalate incidents to the appropriate teams in accordance with established procedures. Support threat-hunting activities by reviewing alerts and logs, gathering threat intelligence, and using vulnerability findings to help prioritize investigations. Use the MITRE ATT&CK framework to analyze alerts and threat activity. Follow monitoring procedures and response playbooks, escalate incidents as required, and communicate investigation findings. Participate in attack simulations and tabletop exercises to support SOC readiness. Prepare incident reports and post-incident documentation and contribute to lessons-learned reviews. Stay informed about emerging threats and the use of AI tools in cybersecurity. Participate in an on-call rotation approximately once every 4-6 weeks. Be willing to travel up to 25% for training and incident support. Required Skills: 5+ years of relevant cybersecurity or security operations experience, including security monitoring, alert triage, and incident response. Experience analyzing security alerts and logs, conducting investigations, and escalating complex or high-impact incidents. Hands-on experience with security monitoring platforms such as Splunk and CrowdStrike. Hands-on experience with email security tools and phishing detection. Experience with SIEM, SOAR, IDS/IPS, and digital forensics tools. Ability to analyze and validate data in support of security operations. Applied knowledge of adversary tactics and techniques, including the MITRE ATT&CK framework, to investigate and assess threats. Familiarity with physical security systems and foundational knowledge of OT/ICS, application, cloud, and network security. Knowledge of regulatory compliance like NERC CIP and/or the NIST Cybersecurity Framework, with experience supporting audits or assessments. Experience applying AI or agentic AI tools in SOC operations is a plus. Collaborative team player with strong analytical and communication skills. Self-motivated, resourceful, and customer-focused, with a strong sense of ownership. Certifications such as CompTIA, GIAC, or ISC2 are a plus.
Senior Business Analyst - Capital Markets
Genesis10 Charlotte, North Carolina
Genesis10 is currently seeking a Senior Business Analyst - Capital Markets for a permanent position with a Global Financial Institution located in Charlotte, NC. We are seeking a highly motivated and delivery oriented Business Analyst to support a large-scale middle and back office transformation and migration. This will cover a variety of asset classes (FX, rates, fixed income, financing, derivatives, options, etc.) and will strategically sit at the intersection of the business, operation, and technology. The role is ideal for someone who thrives in complex environments and can translate business and operational needs into actionable requirements. They should be passionate about improving operational workflows and platform capabilities, detail oriented, and have strong organizational and multitasking abilities in fast-paced environments. The BA will partner closely with Product Owners, operational SME's, technology, and QA. Familiarity with external vendors and how their platforms work and could synergize with this initiative is a huge plus. Responsibilities: Partner with Product Managers, business stakeholders and operational SME's to define platform capabilities, business requirements, and target operating models for middle and back office functions. Analyze, and document functional and non-functional requirements for large-scale system migration initiatives. Support end-to-end migration activities including current state analysis, gap assessments, process mapping, data mapping, reconciliation planning, and business readiness. Work closely with Operations, Risk, Compliance, and Technology teams to understand workflows and operational dependencies. Translate complex business processes into user stories with clear acceptance criteria and functional specifications. Facilitate refinement sessions across the various levels of stakeholders, both on the business and tech side. Support product roadmap execution by helping prioritize enhancements, operational efficiencies, and migration deliverables. Coordinate testing activities in an iterative fashion through the SDLC Assist with data validation, reconciliation, and migration cutover planning. Identify risks, dependencies, and process impacts associated with platform transformation initiatives. Contribute to change management, training, and operational readiness activities. Ensure solutions align with regulatory, audit, and operational control requirements Requirements: 10+ years of Business Analyst experience within Capital Markets, preferably with experience in the institutional space Knowledge of financial products including equities, fixed income, derivatives, FX, or securities financing. Strong understanding of middle and back office operations through the entire trade lifecycle (settlements, reconciliations, accounting, confirmations, margin management, reporting, etc.) Experience supporting large-scale system implementations, platform migrations, or transformation programs. Proven ability to work in Agile, hybrid, or enterprise delivery environments. Strong requirements gathering, process mapping, and documentation skills. Experience writing user stories, acceptance criteria, and functional specifications. Excellent stakeholder management and communication skills across both business and technology teams. Strong analytical and problem-solving capabilities. Comfortable with JIRA and operating in an Agile/Scrum/Sprint framework Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Preferred Qualifications: Experience supporting vendor platform implementations or strategic modernization programs. Experience with post-trade vendor platforms such as Client, Murex, Calypso, Aladdin, Charles River, or similar ecosystems Familiarity with operational risk, controls, and regulatory reporting requirements. Experience working with cloud-based or distributed architecture transformation initiatives. Product mindset with strong focus on user outcomes and operational efficiency. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/13/2026
Full time
Genesis10 is currently seeking a Senior Business Analyst - Capital Markets for a permanent position with a Global Financial Institution located in Charlotte, NC. We are seeking a highly motivated and delivery oriented Business Analyst to support a large-scale middle and back office transformation and migration. This will cover a variety of asset classes (FX, rates, fixed income, financing, derivatives, options, etc.) and will strategically sit at the intersection of the business, operation, and technology. The role is ideal for someone who thrives in complex environments and can translate business and operational needs into actionable requirements. They should be passionate about improving operational workflows and platform capabilities, detail oriented, and have strong organizational and multitasking abilities in fast-paced environments. The BA will partner closely with Product Owners, operational SME's, technology, and QA. Familiarity with external vendors and how their platforms work and could synergize with this initiative is a huge plus. Responsibilities: Partner with Product Managers, business stakeholders and operational SME's to define platform capabilities, business requirements, and target operating models for middle and back office functions. Analyze, and document functional and non-functional requirements for large-scale system migration initiatives. Support end-to-end migration activities including current state analysis, gap assessments, process mapping, data mapping, reconciliation planning, and business readiness. Work closely with Operations, Risk, Compliance, and Technology teams to understand workflows and operational dependencies. Translate complex business processes into user stories with clear acceptance criteria and functional specifications. Facilitate refinement sessions across the various levels of stakeholders, both on the business and tech side. Support product roadmap execution by helping prioritize enhancements, operational efficiencies, and migration deliverables. Coordinate testing activities in an iterative fashion through the SDLC Assist with data validation, reconciliation, and migration cutover planning. Identify risks, dependencies, and process impacts associated with platform transformation initiatives. Contribute to change management, training, and operational readiness activities. Ensure solutions align with regulatory, audit, and operational control requirements Requirements: 10+ years of Business Analyst experience within Capital Markets, preferably with experience in the institutional space Knowledge of financial products including equities, fixed income, derivatives, FX, or securities financing. Strong understanding of middle and back office operations through the entire trade lifecycle (settlements, reconciliations, accounting, confirmations, margin management, reporting, etc.) Experience supporting large-scale system implementations, platform migrations, or transformation programs. Proven ability to work in Agile, hybrid, or enterprise delivery environments. Strong requirements gathering, process mapping, and documentation skills. Experience writing user stories, acceptance criteria, and functional specifications. Excellent stakeholder management and communication skills across both business and technology teams. Strong analytical and problem-solving capabilities. Comfortable with JIRA and operating in an Agile/Scrum/Sprint framework Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Preferred Qualifications: Experience supporting vendor platform implementations or strategic modernization programs. Experience with post-trade vendor platforms such as Client, Murex, Calypso, Aladdin, Charles River, or similar ecosystems Familiarity with operational risk, controls, and regulatory reporting requirements. Experience working with cloud-based or distributed architecture transformation initiatives. Product mindset with strong focus on user outcomes and operational efficiency. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Constellation Navigation and Trading, LLC
IT Manager
Constellation Navigation and Trading, LLC Norfolk, Virginia
U.S. Marine Management Position Description Disclaimer: The purpose of this document is to provide a summary of the generic functions/tasks associated with this position. It is not an exhaustive or comprehensive list of all possible position responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the incumbent might differ from those outlined here and additional duties may be assigned at the manager's discretion. The position description details as outlined below are also subject to change or reassigned at any time. Business Title: Information Technology Manger Supervisory Responsibilities: No Status: Exempt Supervisor: Vice President, HSSE & Shared Services Purpose/Summary Responsible to the Vice President, HSSE & Shared Services for the effective, efficient, and compliant operation, maintenance, and sustainment of USMMI's shore-side and shipboard information technology (IT) systems to include all hardware and software systems, services, applications and licenses in accordance with approved project and department budgets. Acts as the primary liaison and manager of company outsourced IT resources and initiatives. Assists the Manger, Cyber & Physical Security with ensuring USMI compliance with cybersecurity regulations and standards. Supports company IT objectives including financial, operational and safety goals/objectives/KPIs. Liaise with internal and external stakeholders ensuring responsibility for satisfactory resolution to help tickets, complaints or project implementation. This position is in USMMI's Corporate office in Norfolk, Virginia. Key Responsibilities Manage the design, maintenance, development, and evaluation of all vessel and shoreside IT infrastructure systems, hardware and software including LANs, WANs, Cloud-based services, Internet ISPs, intranet, security, workstation, mobile telephony, SATCOM and wireless implementations. Act as the primary IT representative to USMMI owned and/or operated vessels. In this capacity, provide satisfactory resolution to help tickets outside of third party contracted services. Serve as account administrator for key software services and applications. Oversee third party on premises and after hours Help Desk service and ensure compliance with contracted response rates. Serve as the NSE Software Administrator: Submit, monitor, and ensure help tickets are processed by ABS Wavesight. Implement functional changes to the NSE interface in support of efficiency and data analytics. Assist the Manager, Cyber & Physical Security in ensuring company compliance with cybersecurity standards to include NIST 800-171, CMMC, ISO 27001:2022, and U.S. Coast Guard Cybersecurity in the Marine Transportation System regulations. Assist the Contracting & Proposal Analyst in ensuring compliance with applicable Defense Federal Acquisition Regulations (DFAR). Position Specifications Education & Experience IT relevant bachelor's level degree preferred (Degree must be from an accredited institution). Ten years' experience in actively managing day-to-day IT functions to include network administration, help ticket resolution, and interactions with third party hardware, software, and application providers. The following certifications are preferred: CISA, CISM, CRISC, CGEIT, CISSP Experience preferred in the development, deployment and support of SATCOM and other shipboard related IT systems. Technical Skills & Competencies Required Proficiency maintaining Microsoft Azure GCC-high architecture and applications. Technical proficiency installing and maintaining Microsoft Office 365 suite of programs in the GCC-high environment. SharePoint administration and design is required. Proficiency in the technical details and maintenance of Starlink as an internet service provider. Proficiency in video teleconferencing services and systems to include troubleshooting and system design. Preferred experience in the management and operation of ABS Nautical Systems (NS). Must be a U.S. citizen eligible to obtain a Secret security clearance. Travel Requirements Travel is estimated to be 10-20% of the calendar year to provide support to USMMI owned/operated/managed vessels. International and domestic travel is required for this position. Required to maintain a U.S. Passport. Physical Demands & Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. General office setting, typically the employee may sit comfortably to perform the work, usually at a computer terminal with short breaks or lunch period. However, there may be some bending/stooping, reaching above shoulder level, walking; standing; carrying of light items such as papers, books, or packages of up to 25 pounds. Should be able to hear & speak clearly using phone / headset to communicate with customers; be able to navigate, view & enter information on the computer. Operations Setting: typically, the employee must be able to be in Confined Spaces, Sit, Stand, Walk, Bend, Push/Pull, Kneel, Squat, Reaching and Twisting. Can not have any Fear of Heights. Also need the ability to consistently be able to lift 10lb - 100lb utilizing Folding Hand Truck & Dolly, Rolling Utility Carts or Single Hand Trucks (70 - 100%) of time. PIbdd391ef1ab7-9462
11/13/2026
Full time
U.S. Marine Management Position Description Disclaimer: The purpose of this document is to provide a summary of the generic functions/tasks associated with this position. It is not an exhaustive or comprehensive list of all possible position responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the incumbent might differ from those outlined here and additional duties may be assigned at the manager's discretion. The position description details as outlined below are also subject to change or reassigned at any time. Business Title: Information Technology Manger Supervisory Responsibilities: No Status: Exempt Supervisor: Vice President, HSSE & Shared Services Purpose/Summary Responsible to the Vice President, HSSE & Shared Services for the effective, efficient, and compliant operation, maintenance, and sustainment of USMMI's shore-side and shipboard information technology (IT) systems to include all hardware and software systems, services, applications and licenses in accordance with approved project and department budgets. Acts as the primary liaison and manager of company outsourced IT resources and initiatives. Assists the Manger, Cyber & Physical Security with ensuring USMI compliance with cybersecurity regulations and standards. Supports company IT objectives including financial, operational and safety goals/objectives/KPIs. Liaise with internal and external stakeholders ensuring responsibility for satisfactory resolution to help tickets, complaints or project implementation. This position is in USMMI's Corporate office in Norfolk, Virginia. Key Responsibilities Manage the design, maintenance, development, and evaluation of all vessel and shoreside IT infrastructure systems, hardware and software including LANs, WANs, Cloud-based services, Internet ISPs, intranet, security, workstation, mobile telephony, SATCOM and wireless implementations. Act as the primary IT representative to USMMI owned and/or operated vessels. In this capacity, provide satisfactory resolution to help tickets outside of third party contracted services. Serve as account administrator for key software services and applications. Oversee third party on premises and after hours Help Desk service and ensure compliance with contracted response rates. Serve as the NSE Software Administrator: Submit, monitor, and ensure help tickets are processed by ABS Wavesight. Implement functional changes to the NSE interface in support of efficiency and data analytics. Assist the Manager, Cyber & Physical Security in ensuring company compliance with cybersecurity standards to include NIST 800-171, CMMC, ISO 27001:2022, and U.S. Coast Guard Cybersecurity in the Marine Transportation System regulations. Assist the Contracting & Proposal Analyst in ensuring compliance with applicable Defense Federal Acquisition Regulations (DFAR). Position Specifications Education & Experience IT relevant bachelor's level degree preferred (Degree must be from an accredited institution). Ten years' experience in actively managing day-to-day IT functions to include network administration, help ticket resolution, and interactions with third party hardware, software, and application providers. The following certifications are preferred: CISA, CISM, CRISC, CGEIT, CISSP Experience preferred in the development, deployment and support of SATCOM and other shipboard related IT systems. Technical Skills & Competencies Required Proficiency maintaining Microsoft Azure GCC-high architecture and applications. Technical proficiency installing and maintaining Microsoft Office 365 suite of programs in the GCC-high environment. SharePoint administration and design is required. Proficiency in the technical details and maintenance of Starlink as an internet service provider. Proficiency in video teleconferencing services and systems to include troubleshooting and system design. Preferred experience in the management and operation of ABS Nautical Systems (NS). Must be a U.S. citizen eligible to obtain a Secret security clearance. Travel Requirements Travel is estimated to be 10-20% of the calendar year to provide support to USMMI owned/operated/managed vessels. International and domestic travel is required for this position. Required to maintain a U.S. Passport. Physical Demands & Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. General office setting, typically the employee may sit comfortably to perform the work, usually at a computer terminal with short breaks or lunch period. However, there may be some bending/stooping, reaching above shoulder level, walking; standing; carrying of light items such as papers, books, or packages of up to 25 pounds. Should be able to hear & speak clearly using phone / headset to communicate with customers; be able to navigate, view & enter information on the computer. Operations Setting: typically, the employee must be able to be in Confined Spaces, Sit, Stand, Walk, Bend, Push/Pull, Kneel, Squat, Reaching and Twisting. Can not have any Fear of Heights. Also need the ability to consistently be able to lift 10lb - 100lb utilizing Folding Hand Truck & Dolly, Rolling Utility Carts or Single Hand Trucks (70 - 100%) of time. PIbdd391ef1ab7-9462
ebay
Senior People Technology Analyst - TA
ebay Draper, Utah
This job is with eBay, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate problem solvers, innovators, and dreamers - and help us connect people and build communities to compose economic opportunity for all. The Role People are at the center of everything we do. The People Technology Solutions team (within our People Operations organization) provides the enabling technology foundation for candidate and employee experience at eBay. Our ecosystem is anchored in Workday HCM and extended through best-in-class SaaS platforms, custom applications, analytics, and emerging AI driven solutions. We are looking for a product-minded Sr. People Technology Analyst to help shape and scale eBay's recruiting technology experience. This role will partner closely with Talent Acquisition, TA Operations, IT, and other collaborators. It will focus on understanding business needs, defining product priorities, and delivering solutions. These solutions help candidates, hiring managers, and recruiters navigate the entire recruiting process. Workday Recruiting is a core platform for this role, but the scope is broader than Workday configuration. The successful candidate will think end-to-end across the TA ecosystem, including integrated sourcing, screening & assessment, interview scheduling, and structured interview tools, skills data, reporting, user experience, automation, and AI-enabled capabilities. This person will help translate recruiting strategy into scalable technology solutions, and improve the candidate, manager and recruiter experiences at eBay. This individual contributor role is a hybrid role with proximity to our Salt Lake City office. Working arrangements are Hybrid (3 days onsite/week) in the Salt Lake City office. Also, the ability to work flexible hours for global collaboration, when needed. What You'll Accomplish: Serve as a product-minded technology partner for eBay's recruiting ecosystem, with Workday Recruiting as the core platform. Contribute to roadmap development for recruiting technology enhancements, balancing business priorities, user needs, operational requirements, and technical feasibility. Partner with Talent Acquisition, TA Operations, IT, and other collaborators to understand needs, define requirements, and prioritize solutions. Partner with TA Operations to support and enhance the recruiting technology ecosystem, including interview scheduling platforms (Paradox), CRM platforms (Gem, Phenom People) and AI-enabled recruiting tools (HiredScore, Textio, BrightHire, CodeSignal etc). Collaborate cross-functionally to translate business and technical requirements into scalable solution builds and AI use cases, including user stories, process flows, business rules, solution concepts, and success measures. Lead configuration, testing, deployment, and optimization of Workday Recruiting for assigned projects. Identify and implement automation opportunities using AI and workflow orchestration tools (e.g., Workday Developer Agent, Sana Agent Builder or similar platforms). Support development of custom applications using Workday Extend where tailored solutions are required. Develop and maintain reports, dashboards, and calculated fields to enable data-driven decisions. Provide production support and issue resolution while identifying root causes and scalable improvements. Support transitions, communications, training, and adoption for new/improved processes and capabilities. Partner with IT and vendors to support integrations, data flows, technical dependencies, and platform governance. Participate in internal audits, SOX cycles, data privacy reviews, and compliance-related documentation as needed. Maintain documentation, including product requirements, process maps, test scripts, release notes, project plans, and support materials. Stay ahead of Workday, recruiting technology, skills, AI, and HR technology trends, and assess their applicability to eBay's People technology ecosystem. What You'll Bring Bachelor's degree in Information Science, Human Resources, Computer Science, or equivalent experience. 3-5 years of dynamic hands-on HRIS experience, including experience with HR SaaS-based systems 3+ years of hands-on Workday configuration experience with at least 2+ years of Workday Recruiting configuration experience. Current on emerging AI trends in HR technology and assess applicability to eBay's people technology ecosystem. Strong functional expertise in recruiting end-to-end process. Strong analytical and problem-solving skills with the ability to deliver scalable solutions Excellent collaborator communication and cross-functional collaboration skills with the ability to take complex concepts and convey them simply to less technical audiences Working knowledge of data privacy regulations (e.g., GDPR). Ability to manage priorities independently in a fast-paced environment. Curiosity and willingness to learn emerging technologies and AI-enabled tools. Preferred Qualifications Workday certification in Recruiting; certifications in Workday HCM & other modules a plus Experience supporting recruiting ecosystem tools such as: Paradox, GoodTime (Interview Scheduling) Gem (CRM) HiredScore, Textio, BrightHire (AI/talent intelligence) Advanced Workday reporting expertise (calculated fields, matrix reports, dashboards). At least 1 year experience with Workday Onboarding and DocuSign integrations. Previous experience working in a service delivery model which includes a shared services organisation Previous consulting experience with a consulting/software company or previous experience with a medium-to-large multinational company Previous experience bringing to bear Workday AI/ML features to improve outcomes in HR Operations and User Experience Previous experience supporting global People processes across multiple regions (EMEA/APAC) a plus 1 or more years experience using generative AI tools (e.g., ChatGPT Enterprise, Microsoft Copilot, Gemini, Claude Code) to draft functional specifications, business requirements, test scripts, and training documentation. Accelerate report writing and calculated field logic design and/or 1 year of previous exposure to AI driven workflow automation/orchestration platforms or agent-building tools e.g. Sana Agent Builder, Google Agentspace, Glean, etc. (strongly preferred) Strong HR domain expertise with the ability to influence and promote leading practices Experience building or supporting applications using Workday Extend a plus. Additional Details The base pay range for this position is expected in the range below: $86,800 - $150,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Remote roles are not eligible for U.S. visa sponsorship. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible . click apply for full job details
11/13/2026
Full time
This job is with eBay, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate problem solvers, innovators, and dreamers - and help us connect people and build communities to compose economic opportunity for all. The Role People are at the center of everything we do. The People Technology Solutions team (within our People Operations organization) provides the enabling technology foundation for candidate and employee experience at eBay. Our ecosystem is anchored in Workday HCM and extended through best-in-class SaaS platforms, custom applications, analytics, and emerging AI driven solutions. We are looking for a product-minded Sr. People Technology Analyst to help shape and scale eBay's recruiting technology experience. This role will partner closely with Talent Acquisition, TA Operations, IT, and other collaborators. It will focus on understanding business needs, defining product priorities, and delivering solutions. These solutions help candidates, hiring managers, and recruiters navigate the entire recruiting process. Workday Recruiting is a core platform for this role, but the scope is broader than Workday configuration. The successful candidate will think end-to-end across the TA ecosystem, including integrated sourcing, screening & assessment, interview scheduling, and structured interview tools, skills data, reporting, user experience, automation, and AI-enabled capabilities. This person will help translate recruiting strategy into scalable technology solutions, and improve the candidate, manager and recruiter experiences at eBay. This individual contributor role is a hybrid role with proximity to our Salt Lake City office. Working arrangements are Hybrid (3 days onsite/week) in the Salt Lake City office. Also, the ability to work flexible hours for global collaboration, when needed. What You'll Accomplish: Serve as a product-minded technology partner for eBay's recruiting ecosystem, with Workday Recruiting as the core platform. Contribute to roadmap development for recruiting technology enhancements, balancing business priorities, user needs, operational requirements, and technical feasibility. Partner with Talent Acquisition, TA Operations, IT, and other collaborators to understand needs, define requirements, and prioritize solutions. Partner with TA Operations to support and enhance the recruiting technology ecosystem, including interview scheduling platforms (Paradox), CRM platforms (Gem, Phenom People) and AI-enabled recruiting tools (HiredScore, Textio, BrightHire, CodeSignal etc). Collaborate cross-functionally to translate business and technical requirements into scalable solution builds and AI use cases, including user stories, process flows, business rules, solution concepts, and success measures. Lead configuration, testing, deployment, and optimization of Workday Recruiting for assigned projects. Identify and implement automation opportunities using AI and workflow orchestration tools (e.g., Workday Developer Agent, Sana Agent Builder or similar platforms). Support development of custom applications using Workday Extend where tailored solutions are required. Develop and maintain reports, dashboards, and calculated fields to enable data-driven decisions. Provide production support and issue resolution while identifying root causes and scalable improvements. Support transitions, communications, training, and adoption for new/improved processes and capabilities. Partner with IT and vendors to support integrations, data flows, technical dependencies, and platform governance. Participate in internal audits, SOX cycles, data privacy reviews, and compliance-related documentation as needed. Maintain documentation, including product requirements, process maps, test scripts, release notes, project plans, and support materials. Stay ahead of Workday, recruiting technology, skills, AI, and HR technology trends, and assess their applicability to eBay's People technology ecosystem. What You'll Bring Bachelor's degree in Information Science, Human Resources, Computer Science, or equivalent experience. 3-5 years of dynamic hands-on HRIS experience, including experience with HR SaaS-based systems 3+ years of hands-on Workday configuration experience with at least 2+ years of Workday Recruiting configuration experience. Current on emerging AI trends in HR technology and assess applicability to eBay's people technology ecosystem. Strong functional expertise in recruiting end-to-end process. Strong analytical and problem-solving skills with the ability to deliver scalable solutions Excellent collaborator communication and cross-functional collaboration skills with the ability to take complex concepts and convey them simply to less technical audiences Working knowledge of data privacy regulations (e.g., GDPR). Ability to manage priorities independently in a fast-paced environment. Curiosity and willingness to learn emerging technologies and AI-enabled tools. Preferred Qualifications Workday certification in Recruiting; certifications in Workday HCM & other modules a plus Experience supporting recruiting ecosystem tools such as: Paradox, GoodTime (Interview Scheduling) Gem (CRM) HiredScore, Textio, BrightHire (AI/talent intelligence) Advanced Workday reporting expertise (calculated fields, matrix reports, dashboards). At least 1 year experience with Workday Onboarding and DocuSign integrations. Previous experience working in a service delivery model which includes a shared services organisation Previous consulting experience with a consulting/software company or previous experience with a medium-to-large multinational company Previous experience bringing to bear Workday AI/ML features to improve outcomes in HR Operations and User Experience Previous experience supporting global People processes across multiple regions (EMEA/APAC) a plus 1 or more years experience using generative AI tools (e.g., ChatGPT Enterprise, Microsoft Copilot, Gemini, Claude Code) to draft functional specifications, business requirements, test scripts, and training documentation. Accelerate report writing and calculated field logic design and/or 1 year of previous exposure to AI driven workflow automation/orchestration platforms or agent-building tools e.g. Sana Agent Builder, Google Agentspace, Glean, etc. (strongly preferred) Strong HR domain expertise with the ability to influence and promote leading practices Experience building or supporting applications using Workday Extend a plus. Additional Details The base pay range for this position is expected in the range below: $86,800 - $150,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Remote roles are not eligible for U.S. visa sponsorship. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible . click apply for full job details
Braze
Staff Software Engineer, User Targeting
Braze San Francisco, California
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
11/13/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
S&P Global
Head of Developer Experience
S&P Global New York, New York
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 15 The Team: Enterprise Technology & Platforms delivers cross-enterprise technology products, services, and capabilities to S&P Global's organizations and employees worldwide. The Developer Experience and Product Enablement function will own and evolve the enterprise product and software development lifecycle toolchain - the agentic PDLC - bringing together platforms, governance, support, productivity insights, and AI-native product management and engineering capabilities. It spans the full path from discovery and customer insight through definition, design, build, release, and in-market measurement, treating product management and engineering as one connected system rather than two adjacent toolsets. The team will operate as an enterprise hub, partnering closely with divisional CTO and product organizations and embedded practitioners to preserve business context while creating a consistent, scalable experience for both builders and the product leaders who direct them. Responsibilities and Impact: Approximately 10,000 developers across S&P Global build software on a common toolchain, and the product managers, designers, and analysts who decide what gets built work alongside them on a second, largely disconnected one. This role owns both and joins them. That toolchain is critical infrastructure for product discovery, software delivery, engineering productivity, security, resilience, and AI-native development. The role will reduce fragmentation and duplication, close the handoff gaps between product intent and shipped software, strengthen governance and support, and make developer and product experience a measurable strategic capability. Set the enterprise Developer Experience and Product Enablement strategy, product vision, roadmap, operating model, and investment priorities in partnership with the CIO leadership team, divisional CTOs, divisional heads of product, and other senior technology and product leaders. Own the full lifecycle of enterprise software development platforms and tools, including source code management, code collaboration, CI/CD, build engineering, developer environments, code quality and scanning, cloud development infrastructure, and related integrations. Own the full lifecycle of enterprise product management platforms and tools, including customer and market research repositories, idea intake and opportunity assessment, roadmapping and portfolio planning, requirements and specification authoring, design and prototyping, work management and backlog tooling, experimentation and feature management, product analytics, and voice-of-customer and feedback aggregation. Connect the two halves into a single agentic PDLC, establishing the traceable thread from customer insight to opportunity, specification, design, commit, release, and in-market outcome, so that product intent, engineering work, and measured impact reconcile in one system of record rather than in status decks. Manage the toolchain as a coherent portfolio of enterprise products, with clear customer outcomes, service levels, adoption goals, cost transparency, platform health measures, and accountable product ownership. Build a trusted partnership model with divisional CTOs, heads of product, executive sponsors, and embedded divisional practitioners to align enterprise standards with business-specific product and engineering requirements. Lead the consolidation of fragmented tooling, resources, licenses, support processes, and automation across both the product and engineering estates, reducing duplication while managing transitions without disrupting delivery. Establish a scalable support and self-service ecosystem for developers and product teams, including developer and product portals, template and artifact libraries, knowledge management, onboarding, access and license management, AI-assisted triage, and expert escalation. Own advocacy and community across both disciplines, including communities of practice, technical and product evangelism, onboarding and enablement content, craft standards for specifications and discovery practice, change communications, and structured feedback loops that earn adoption rather than mandate it. Own the innersource ecosystem, applying open-source working practice to proprietary code so that shared libraries, contribution standards, maintainer stewardship, and IP guardrails make reuse across divisions the default rather than the exception. Define and govern the enterprise approach to AI-native and agentic product development and software engineering, including approved tools, guardrails, model and data access, reusable agent workflows spanning research synthesis, specification drafting, prototype generation, code generation, and release readiness, platform integrations, experimentation, and responsible adoption. Create an enterprise measurement system for product and developer productivity and experience, including DORA metrics, cycle time from idea to release, adoption and utilization measures, tool ROI, practitioner sentiment, friction mapping, product outcome and experimentation results, and executive reporting. Build and lead a high-performing global organization across platform engineering, product management, product operations, design and research enablement, developer support, data and analytics, and forward-deployed AI engineering, with clear accountability and a strong talent strategy. Maintain strong operational rigor, security, resilience, financial management, vendor governance, and continuous improvement across the enterprise toolchain. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $220,000 to $350,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: A proven enterprise technology leader who has previously built, transformed, and operated a large-scale Developer Experience, developer platform, DevSecOps, or software engineering enablement function. Minimum of 15 years of progressive technology leadership experience, including responsibility for globally scaled engineering platforms, products, or shared services. Has held enterprise decision rights over tooling used by teams outside their own reporting line, with examples of contested standardization decisions reached alongside divisional CTOs and the trade-offs accepted on risk, cost, and developer experience. Direct ownership of modern product and software development lifecycle platforms in production, including design, source control, CI/CD, building systems, artifact management, developer environments, cloud development infrastructure, application security tooling, and platform integrations. Has owned a platform product roadmap with developers as the customer, including at least one decision to retire or deprioritize a tool that still had an installed user base. Has consolidated overlapping toolchains across multiple business units, and can speak to what was retired, what was recovered in licenses and effort, and how migrations were sequenced without interrupting delivery. Has rolled out AI-assisted development tooling to a developer population at scale, with measured adoption to show for it and defensible answers on guardrails, intellectual property, and model access. Has hired, built, and led a globally distributed organization spanning platform engineering, product management, developer support, and analytics. Excellent executive communication and stakeholder management skills, including the ability to translate technical complexity into clear business decisions, trade-offs, and measurable outcomes. Undergraduate degree required; advanced degree or equivalent relevant experience preferred. Additional Preferred Qualifications: Experience operating developer platforms in a highly regulated, security-conscious, or financial services environment. Experience designing hub-and-spoke operating models that combine enterprise platform ownership with embedded divisional engineering expertise. Has stood up a developer productivity measurement program - DORA metrics, developer sentiment research, adoption and cost data - and used its findings to change a roadmap or investment decision. Experience with enterprise platforms and integrations such as GitHub, Jira, Azure DevOps, Figma, Playwright, CI/CD systems, artifact repositories, developer portals, and API or model context protocol integration layers. Track record of using automation, self-service, data, and AI to improve developer experience and scale support without compromising quality or control. Actively maintains an external view of engineering platform and AI-assisted development practice - through vendor and peer networks, industry forums, or open-source and community participation. . click apply for full job details
11/13/2026
Full time
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 15 The Team: Enterprise Technology & Platforms delivers cross-enterprise technology products, services, and capabilities to S&P Global's organizations and employees worldwide. The Developer Experience and Product Enablement function will own and evolve the enterprise product and software development lifecycle toolchain - the agentic PDLC - bringing together platforms, governance, support, productivity insights, and AI-native product management and engineering capabilities. It spans the full path from discovery and customer insight through definition, design, build, release, and in-market measurement, treating product management and engineering as one connected system rather than two adjacent toolsets. The team will operate as an enterprise hub, partnering closely with divisional CTO and product organizations and embedded practitioners to preserve business context while creating a consistent, scalable experience for both builders and the product leaders who direct them. Responsibilities and Impact: Approximately 10,000 developers across S&P Global build software on a common toolchain, and the product managers, designers, and analysts who decide what gets built work alongside them on a second, largely disconnected one. This role owns both and joins them. That toolchain is critical infrastructure for product discovery, software delivery, engineering productivity, security, resilience, and AI-native development. The role will reduce fragmentation and duplication, close the handoff gaps between product intent and shipped software, strengthen governance and support, and make developer and product experience a measurable strategic capability. Set the enterprise Developer Experience and Product Enablement strategy, product vision, roadmap, operating model, and investment priorities in partnership with the CIO leadership team, divisional CTOs, divisional heads of product, and other senior technology and product leaders. Own the full lifecycle of enterprise software development platforms and tools, including source code management, code collaboration, CI/CD, build engineering, developer environments, code quality and scanning, cloud development infrastructure, and related integrations. Own the full lifecycle of enterprise product management platforms and tools, including customer and market research repositories, idea intake and opportunity assessment, roadmapping and portfolio planning, requirements and specification authoring, design and prototyping, work management and backlog tooling, experimentation and feature management, product analytics, and voice-of-customer and feedback aggregation. Connect the two halves into a single agentic PDLC, establishing the traceable thread from customer insight to opportunity, specification, design, commit, release, and in-market outcome, so that product intent, engineering work, and measured impact reconcile in one system of record rather than in status decks. Manage the toolchain as a coherent portfolio of enterprise products, with clear customer outcomes, service levels, adoption goals, cost transparency, platform health measures, and accountable product ownership. Build a trusted partnership model with divisional CTOs, heads of product, executive sponsors, and embedded divisional practitioners to align enterprise standards with business-specific product and engineering requirements. Lead the consolidation of fragmented tooling, resources, licenses, support processes, and automation across both the product and engineering estates, reducing duplication while managing transitions without disrupting delivery. Establish a scalable support and self-service ecosystem for developers and product teams, including developer and product portals, template and artifact libraries, knowledge management, onboarding, access and license management, AI-assisted triage, and expert escalation. Own advocacy and community across both disciplines, including communities of practice, technical and product evangelism, onboarding and enablement content, craft standards for specifications and discovery practice, change communications, and structured feedback loops that earn adoption rather than mandate it. Own the innersource ecosystem, applying open-source working practice to proprietary code so that shared libraries, contribution standards, maintainer stewardship, and IP guardrails make reuse across divisions the default rather than the exception. Define and govern the enterprise approach to AI-native and agentic product development and software engineering, including approved tools, guardrails, model and data access, reusable agent workflows spanning research synthesis, specification drafting, prototype generation, code generation, and release readiness, platform integrations, experimentation, and responsible adoption. Create an enterprise measurement system for product and developer productivity and experience, including DORA metrics, cycle time from idea to release, adoption and utilization measures, tool ROI, practitioner sentiment, friction mapping, product outcome and experimentation results, and executive reporting. Build and lead a high-performing global organization across platform engineering, product management, product operations, design and research enablement, developer support, data and analytics, and forward-deployed AI engineering, with clear accountability and a strong talent strategy. Maintain strong operational rigor, security, resilience, financial management, vendor governance, and continuous improvement across the enterprise toolchain. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $220,000 to $350,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: A proven enterprise technology leader who has previously built, transformed, and operated a large-scale Developer Experience, developer platform, DevSecOps, or software engineering enablement function. Minimum of 15 years of progressive technology leadership experience, including responsibility for globally scaled engineering platforms, products, or shared services. Has held enterprise decision rights over tooling used by teams outside their own reporting line, with examples of contested standardization decisions reached alongside divisional CTOs and the trade-offs accepted on risk, cost, and developer experience. Direct ownership of modern product and software development lifecycle platforms in production, including design, source control, CI/CD, building systems, artifact management, developer environments, cloud development infrastructure, application security tooling, and platform integrations. Has owned a platform product roadmap with developers as the customer, including at least one decision to retire or deprioritize a tool that still had an installed user base. Has consolidated overlapping toolchains across multiple business units, and can speak to what was retired, what was recovered in licenses and effort, and how migrations were sequenced without interrupting delivery. Has rolled out AI-assisted development tooling to a developer population at scale, with measured adoption to show for it and defensible answers on guardrails, intellectual property, and model access. Has hired, built, and led a globally distributed organization spanning platform engineering, product management, developer support, and analytics. Excellent executive communication and stakeholder management skills, including the ability to translate technical complexity into clear business decisions, trade-offs, and measurable outcomes. Undergraduate degree required; advanced degree or equivalent relevant experience preferred. Additional Preferred Qualifications: Experience operating developer platforms in a highly regulated, security-conscious, or financial services environment. Experience designing hub-and-spoke operating models that combine enterprise platform ownership with embedded divisional engineering expertise. Has stood up a developer productivity measurement program - DORA metrics, developer sentiment research, adoption and cost data - and used its findings to change a roadmap or investment decision. Experience with enterprise platforms and integrations such as GitHub, Jira, Azure DevOps, Figma, Playwright, CI/CD systems, artifact repositories, developer portals, and API or model context protocol integration layers. Track record of using automation, self-service, data, and AI to improve developer experience and scale support without compromising quality or control. Actively maintains an external view of engineering platform and AI-assisted development practice - through vendor and peer networks, industry forums, or open-source and community participation. . click apply for full job details
Business Intelligence Manager
National Vision Lawrenceville, Georgia
Job Description Job Description Company Description Why We Exist National Vision is one of the largest optical retail companies in the U.S. with over 1,200 stores in 40 states and Puerto Rico.We help people see their best to live their best through our optical products and services. For more than 30 years, we have been improving lives by providing eye care for value-seeking consumers. We are hiring for a Business Intelligence Manager to join our growing team! Job Description The Business Intelligence Manager is responsible for designing, developing, and delivering enterprise reporting and analytics solutions that support strategic and operational decision-making across National Vision. This role partners with Field and Corporate stakeholders to transform business requirements into actionable insights through modern Power BI dashboards, self-service reporting solutions, and advanced business analysis. The ideal candidate combines strong technical expertise, analytical problem-solving skills, and business partnership capabilities to drive actionable insights and scalable reporting solutions. This role will play a critical part in National Vision's reporting & analytical advancements to a modern Power BI-based analytics ecosystem, with an emphasis on trusted data, governed KPI definitions, and executive-ready reporting appropriate for a publicly traded, multi-unit optical retail company. •Business Intelligence & Dashboard Development • Design, develop, and maintain enterprise Power BI dashboards and reporting solutions. • Convert and modernize legacy Web Intelligence (WebI) reports into interactive Power BI dashboards. • Develop scalable reporting solutions that promote self-service analytics and data-driven decision making. • Create and maintain data models, calculations, KPIs, and metrics within Power BI, ensuring clear definitions, consistent business logic, and appropriate documentation. • Develop reporting that supports key optical retail and multi-unit performance metrics, including comparable sales, traffic, conversion, ticket, exam volume, managed care mix, product mix, store productivity, and field hierarchy performance. • Ensure dashboards and reports adhere to enterprise standards for usability, accuracy, and performance. • Partner with Data & Analytics teams to leverage semantic models, governed data sources, and enterprise data assets. • Measure and improve dashboard adoption, usability, and business impact by partnering with users to refine solutions after launch. • Lead user acceptance testing, validation, and deployment activities for new reporting solutions. Additional Functions/Responsibilities •Business Analysis & Insights • Support leadership, field operations, and corporate business partners through analytical consulting and ad hoc analysis. • Analyze large data sets to identify business trends, opportunities, risks, and performance drivers. • Develop fact-based recommendations that influence business decisions and operational strategies. • Translate analysis into clear recommendations that help improve sales, margin, customer experience, field execution, productivity, and operational performance. • Create executive-ready presentations, scorecards, dashboards, and business reviews. • Provide analytical support for strategic initiatives, special projects, and performance improvement efforts. • Perform root-cause analysis and diagnostic reporting to identify key business drivers. • Stakeholder Partnership • Serve as a trusted advisor to Field Leadership and Corporate stakeholders, influencing reporting priorities through credibility, business knowledge, and analytical expertise. • Gather business requirements and translate them into reporting and analytical solutions. • Communicate complex technical and analytical concepts in a clear and actionable manner. • Facilitate discussions between business teams and technical teams to ensure successful solution delivery. • Support change management to Power BI transition by building user confidence in new reporting tools, explaining changes clearly, and reinforcing a self-service analytics mindset. • Train and support business users in the adoption of Power BI reporting solutions. •Reporting Operations & Migration Support • Maintain and support current reporting solution during the enterprise transition to Power BI. • Monitor reporting accuracy and troubleshoot data or reporting issues. • Work closely with IT database analysts and designers as a representative of business users. • Help manage intake, prioritization, sequencing, and communication for the reporting migration roadmap in partnership with business and technical stakeholders. • Assist in prioritizing and managing the reporting migration roadmap. • Document reporting requirements, business logic, KPIs, and reporting standards. • Ensure reporting solutions are appropriately validated, controlled, and supportable for recurring executive, financial, and operational reporting needs. • Identify opportunities to eliminate manual reporting and improve reporting efficiency through automation. • Support Monthly Business Reviews (MBRs), quarterly business reviews, executive presentations, and operational performance discussions. • Contribute to the evolution of enterprise KPI frameworks, metric definitions, reporting governance, and a trusted single source of truth for key performance reporting. • Promote best practices in reporting, visualization design, business intelligence development, documentation, and responsible handling of confidential business data. Qualifications Education Four year college degree or equivalent experience in Business, Finance, Information Systems, Computer Science, Analytics, Statistics, or related field (Required) Work Experience 7+ years experience in business intelligence, analytics, reporting, or related disciplines.(Required) Demonstrated experience designing and delivering Power BI solutions for business stakeholders. (Required) Experience supporting both operational and executive-level reporting. (Required) Experience gathering requirements and delivering end-to-end reporting solutions. (Required) Experience working in large, complex data environments. (Required) Experience supporting reporting in a public-company environment or other setting requiring strong accuracy, governance, documentation, and executive-level visibility (Preferred) Additional Skills - Includes Computer/Software Skills Advanced Power BI development skills: Power BI Desktop, Data Modeling, DAX, Power Query, and Visualization Design. (Required) Advanced SQL and Microsoft Excel skills. (Required) Experience working with data warehouses and enterprise reporting environments. (Required) Experience supporting User Acceptance Testing (UAT) and production deployments. (Required) Experience with SAP Business Objects / Web Intelligence. (Preferred) Knowledge of enterprise semantic models and data governance concepts. (Preferred) Experience working with Azure Data Platform, Databricks, or cloud-based analytics environments. (Preferred) Experience in retail, optical retail, healthcare services, consumer, or other multi-unit business environments.(Preferred) Familiarity with store, field, merchandising, managed care, finance, or operational reporting metrics (Preferred) Strong quantitative and analytical capabilities.(Required) Ability to synthesize complex information into clear business insights.(Required) Curiosity and critical thinking skills.(Required) Strong foundation in reporting architecture, visualization, and data modeling. (Required) Ability to quickly learn new technologies and analytical methodologies. (Required) Strong written and verbal communication skills. (Required) Executive presentation and storytelling capabilities. (Required) Ability to communicate technical concepts to non-technical audiences. (Required) Strong stakeholder management skills. (Required) Ability to build relationships across multiple departments and levels of the organization. (Required) Customer-focused mindset with a commitment to delivering business value. (Required) Additional Information Taking Care of our People! We understand the importance of financial health and security, and because of that, we provide competitive compensation to all associates. We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs and access to educational courses and pride ourselves on the ever-increasing amount of promotions from within. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
11/13/2026
Full time
Job Description Job Description Company Description Why We Exist National Vision is one of the largest optical retail companies in the U.S. with over 1,200 stores in 40 states and Puerto Rico.We help people see their best to live their best through our optical products and services. For more than 30 years, we have been improving lives by providing eye care for value-seeking consumers. We are hiring for a Business Intelligence Manager to join our growing team! Job Description The Business Intelligence Manager is responsible for designing, developing, and delivering enterprise reporting and analytics solutions that support strategic and operational decision-making across National Vision. This role partners with Field and Corporate stakeholders to transform business requirements into actionable insights through modern Power BI dashboards, self-service reporting solutions, and advanced business analysis. The ideal candidate combines strong technical expertise, analytical problem-solving skills, and business partnership capabilities to drive actionable insights and scalable reporting solutions. This role will play a critical part in National Vision's reporting & analytical advancements to a modern Power BI-based analytics ecosystem, with an emphasis on trusted data, governed KPI definitions, and executive-ready reporting appropriate for a publicly traded, multi-unit optical retail company. •Business Intelligence & Dashboard Development • Design, develop, and maintain enterprise Power BI dashboards and reporting solutions. • Convert and modernize legacy Web Intelligence (WebI) reports into interactive Power BI dashboards. • Develop scalable reporting solutions that promote self-service analytics and data-driven decision making. • Create and maintain data models, calculations, KPIs, and metrics within Power BI, ensuring clear definitions, consistent business logic, and appropriate documentation. • Develop reporting that supports key optical retail and multi-unit performance metrics, including comparable sales, traffic, conversion, ticket, exam volume, managed care mix, product mix, store productivity, and field hierarchy performance. • Ensure dashboards and reports adhere to enterprise standards for usability, accuracy, and performance. • Partner with Data & Analytics teams to leverage semantic models, governed data sources, and enterprise data assets. • Measure and improve dashboard adoption, usability, and business impact by partnering with users to refine solutions after launch. • Lead user acceptance testing, validation, and deployment activities for new reporting solutions. Additional Functions/Responsibilities •Business Analysis & Insights • Support leadership, field operations, and corporate business partners through analytical consulting and ad hoc analysis. • Analyze large data sets to identify business trends, opportunities, risks, and performance drivers. • Develop fact-based recommendations that influence business decisions and operational strategies. • Translate analysis into clear recommendations that help improve sales, margin, customer experience, field execution, productivity, and operational performance. • Create executive-ready presentations, scorecards, dashboards, and business reviews. • Provide analytical support for strategic initiatives, special projects, and performance improvement efforts. • Perform root-cause analysis and diagnostic reporting to identify key business drivers. • Stakeholder Partnership • Serve as a trusted advisor to Field Leadership and Corporate stakeholders, influencing reporting priorities through credibility, business knowledge, and analytical expertise. • Gather business requirements and translate them into reporting and analytical solutions. • Communicate complex technical and analytical concepts in a clear and actionable manner. • Facilitate discussions between business teams and technical teams to ensure successful solution delivery. • Support change management to Power BI transition by building user confidence in new reporting tools, explaining changes clearly, and reinforcing a self-service analytics mindset. • Train and support business users in the adoption of Power BI reporting solutions. •Reporting Operations & Migration Support • Maintain and support current reporting solution during the enterprise transition to Power BI. • Monitor reporting accuracy and troubleshoot data or reporting issues. • Work closely with IT database analysts and designers as a representative of business users. • Help manage intake, prioritization, sequencing, and communication for the reporting migration roadmap in partnership with business and technical stakeholders. • Assist in prioritizing and managing the reporting migration roadmap. • Document reporting requirements, business logic, KPIs, and reporting standards. • Ensure reporting solutions are appropriately validated, controlled, and supportable for recurring executive, financial, and operational reporting needs. • Identify opportunities to eliminate manual reporting and improve reporting efficiency through automation. • Support Monthly Business Reviews (MBRs), quarterly business reviews, executive presentations, and operational performance discussions. • Contribute to the evolution of enterprise KPI frameworks, metric definitions, reporting governance, and a trusted single source of truth for key performance reporting. • Promote best practices in reporting, visualization design, business intelligence development, documentation, and responsible handling of confidential business data. Qualifications Education Four year college degree or equivalent experience in Business, Finance, Information Systems, Computer Science, Analytics, Statistics, or related field (Required) Work Experience 7+ years experience in business intelligence, analytics, reporting, or related disciplines.(Required) Demonstrated experience designing and delivering Power BI solutions for business stakeholders. (Required) Experience supporting both operational and executive-level reporting. (Required) Experience gathering requirements and delivering end-to-end reporting solutions. (Required) Experience working in large, complex data environments. (Required) Experience supporting reporting in a public-company environment or other setting requiring strong accuracy, governance, documentation, and executive-level visibility (Preferred) Additional Skills - Includes Computer/Software Skills Advanced Power BI development skills: Power BI Desktop, Data Modeling, DAX, Power Query, and Visualization Design. (Required) Advanced SQL and Microsoft Excel skills. (Required) Experience working with data warehouses and enterprise reporting environments. (Required) Experience supporting User Acceptance Testing (UAT) and production deployments. (Required) Experience with SAP Business Objects / Web Intelligence. (Preferred) Knowledge of enterprise semantic models and data governance concepts. (Preferred) Experience working with Azure Data Platform, Databricks, or cloud-based analytics environments. (Preferred) Experience in retail, optical retail, healthcare services, consumer, or other multi-unit business environments.(Preferred) Familiarity with store, field, merchandising, managed care, finance, or operational reporting metrics (Preferred) Strong quantitative and analytical capabilities.(Required) Ability to synthesize complex information into clear business insights.(Required) Curiosity and critical thinking skills.(Required) Strong foundation in reporting architecture, visualization, and data modeling. (Required) Ability to quickly learn new technologies and analytical methodologies. (Required) Strong written and verbal communication skills. (Required) Executive presentation and storytelling capabilities. (Required) Ability to communicate technical concepts to non-technical audiences. (Required) Strong stakeholder management skills. (Required) Ability to build relationships across multiple departments and levels of the organization. (Required) Customer-focused mindset with a commitment to delivering business value. (Required) Additional Information Taking Care of our People! We understand the importance of financial health and security, and because of that, we provide competitive compensation to all associates. We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs and access to educational courses and pride ourselves on the ever-increasing amount of promotions from within. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

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