This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains. Responsibilities: Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues Own the maintenance, configuration, availability, and business continuity of core IT services Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business Identify recurring issues, define corrective actions, and implement long-term solutions Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru Serve as Tier 3 support for macOS, hardware, and network-related issues Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort Create and maintain IT documentation and contribute to the Knowledge Base Manage vendor relationships for IT services and tools Investigate and remediate security-related issues across Gmail, Slack, and Okta Mentor team members and promote IT best practices across the organization WHO YOU ARE A hands-on problem solver who takes ownership and strives for operational excellence Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent) Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby Comfortable using tools such as Jira, Git, and GAM Demonstrated experience designing, implementing, and improving IT services Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency Excellent written and verbal communication skills Strong networking fundamentals, including familiarity with the OSI model Familiar with software development lifecycle principles Bonus Qualifications: ITIL Foundation (or higher) certification Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $174,000/year with an expected On Target Earnings (OTE) between $123,000 and $193,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. Depending on where you are located, you may have certain rights available to you in relation to Braze's use of AI: To opt out of AI-assisted review of your application, please click the "Learn More" at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. To exercise other types of rights . click apply for full job details
11/13/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains. Responsibilities: Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues Own the maintenance, configuration, availability, and business continuity of core IT services Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business Identify recurring issues, define corrective actions, and implement long-term solutions Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru Serve as Tier 3 support for macOS, hardware, and network-related issues Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort Create and maintain IT documentation and contribute to the Knowledge Base Manage vendor relationships for IT services and tools Investigate and remediate security-related issues across Gmail, Slack, and Okta Mentor team members and promote IT best practices across the organization WHO YOU ARE A hands-on problem solver who takes ownership and strives for operational excellence Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent) Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby Comfortable using tools such as Jira, Git, and GAM Demonstrated experience designing, implementing, and improving IT services Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency Excellent written and verbal communication skills Strong networking fundamentals, including familiarity with the OSI model Familiar with software development lifecycle principles Bonus Qualifications: ITIL Foundation (or higher) certification Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $174,000/year with an expected On Target Earnings (OTE) between $123,000 and $193,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. Depending on where you are located, you may have certain rights available to you in relation to Braze's use of AI: To opt out of AI-assisted review of your application, please click the "Learn More" at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. To exercise other types of rights . click apply for full job details
This job is with eBay, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. The Role People are at the center of everything we do. The People Technology Solutions team provides the enabling technology foundation for candidate and employee experience at eBay. Our ecosystem is anchored in Workday HCM and extended through outstanding SaaS platforms, custom applications, analytics, and emerging technology solutions. We are looking for a product-minded Sr. People Technology Analyst to help develop and expand eBay's digital learning technology experience. This role will work closely with Talent Development, Talent Operations, IT, and other collaborators to understand business needs. You will define product priorities and deliver solutions that help employees and leaders find, access, and engage with learning and development opportunities. Workday Learning serves as a core platform for this role, though the scope goes beyond Workday configuration. The successful candidate will approach the learning ecosystem end-to-end, covering coordinated learning tools, content platforms, skills data, reporting, user experience, automation, and AI-enabled capabilities. This person will assist in translating learning strategy into scalable technology solutions, boost the employee and manager experience, and consistently refine how learning is delivered and assessed at eBay. This individual contributor position is a hybrid role located near our Salt Lake City office. The working schedule includes Hybrid arrangements (3 days onsite/week) at the Salt Lake City location. Additionally, the role requires flexibility in hours to support global collaboration when necessary. What You'll Accomplish: Act as a product-focused technology collaborator for eBay's learning and development ecosystem, with Workday Learning as the central platform. Contribute to roadmap development for learning technology improvements, balancing business priorities, user needs, operational requirements, and technical feasibility. Partner with Talent Success and the federated Learning teams within other organizations, Talent Operations, IT, and other collaborators to understand needs, define requirements, and prioritize solutions. Convert business needs into clear product requirements, user stories, process flows, business rules, solution concepts, and success measures. Direct configuration, testing, deployment, and sustained refinement of Workday Learning tools, such as campaigns, audiences, courses, programs, instructor-led training, remote learning, and messaging. Evaluate when to configure Workday, integrate with external learning tools, leverage AI-enabled capabilities, or simplify existing processes to improve the learning experience. Find opportunities to use AI and automation to personalize learning, improve content discoverability, reduce administrative effort, and support skills-based development. Use data, user feedback, and operational metrics to identify friction points, measure adoption, and recommend continuous improvements. Develop and maintain reports, dashboards, and insights to support learning operations, compliance, adoption, and business decision-making. Provide production support and issue resolution while identifying root causes and scalable improvements. Support change management, communications, training, and adoption for new learning technology capabilities. Partner with IT and vendors to support integrations, data flows, technical dependencies, and platform governance. Maintain documentation, including product requirements, process maps, test scripts, release notes, project plans, and support materials. Participate in internal audits, SOX cycles, data privacy reviews, and compliance-related documentation as needed. Keep up to date on Workday, learning technology, skills, AI, and HR technology trends, and evaluate their relevance to eBay's People technology ecosystem. What You'll Bring Bachelor's degree in Human Resources, Information Systems, Business, or related field, or equivalent work experience. 3-5 years of hands-on HR technology, learning technology, HRIS, product operations, or related experience. 3 years of solid background in Workday configuration, including a minimum of 2 years dedicated to Workday Learning configuration involving Campaigns, Audience Builder, Message Builder, Courses, Programs, ILT, and Remote Learning. Up to date on emerging AI trends in HR technology and evaluate their relevance to eBay's people technology ecosystem. Strong ability to convert business needs into requirements, user stories, process flows, and scalable technology solutions. Experience partnering with cross-functional collaborators across People, IT, business teams, vendors, and end users. Strong analytical and problem-solving abilities, capable of dissecting complex problems, identifying fundamental causes, and suggesting scalable solutions. Experience using data, reporting, and user feedback to prioritize improvements and measure impact. Strong verbal and written communication abilities, including the capability to clarify technical concepts for non-technical audiences. Ability to work independently, prioritize various tasks, and advance work in a fast-paced environment. Working knowledge of data privacy, security, and compliance considerations related to employee data. Preferred Qualifications Experience with Workday Talent, Performance, Skills Cloud, Talent Marketplace, Talent Optimization, or similar talent functionalities. Experience with learning management systems and content platforms such as LinkedIn Learning, Udemy, Cornerstone, Degreed, or similar tools. 1 or more years experience using generative AI tools (e.g., ChatGPT Enterprise, Microsoft Copilot, Gemini, Claude Code) to draft functional specifications, business requirements, test scripts, and training documentation. Accelerate report writing and calculated field logic development (strongly preferred). Experience developing Workday reports, dashboards, calculated fields, composite reports, matrix reports, or BIRT reports. Experience evaluating or implementing AI-enabled capabilities related to learning recommendations, skills inference, career pathing, content curation, or employee self-service. Experience working with generative AI tools to develop requirements, test scripts, training documentation, release notes, or support content. Experience with Workday Extend, custom applications, integrations, or broader HR technology ecosystem development. Previous experience working in a service delivery model that includes shared services or global support. Previous consulting experience at a consulting or software firm or prior experience with a medium-to-large multinational corporation. Basic knowledge of eLearning Authoring tools (e.g. Articulate Storyline) and SCORM/AICC communication protocols. Workday Pro certifications in Learning, Talent, Performance, HCM, Reporting is a plus. Product management, agile, project management, or build thinking experience or certification. Additional Details The base pay range for this position is expected in the range below: $86,800 - $150,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time . click apply for full job details
11/13/2026
Full time
This job is with eBay, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. The Role People are at the center of everything we do. The People Technology Solutions team provides the enabling technology foundation for candidate and employee experience at eBay. Our ecosystem is anchored in Workday HCM and extended through outstanding SaaS platforms, custom applications, analytics, and emerging technology solutions. We are looking for a product-minded Sr. People Technology Analyst to help develop and expand eBay's digital learning technology experience. This role will work closely with Talent Development, Talent Operations, IT, and other collaborators to understand business needs. You will define product priorities and deliver solutions that help employees and leaders find, access, and engage with learning and development opportunities. Workday Learning serves as a core platform for this role, though the scope goes beyond Workday configuration. The successful candidate will approach the learning ecosystem end-to-end, covering coordinated learning tools, content platforms, skills data, reporting, user experience, automation, and AI-enabled capabilities. This person will assist in translating learning strategy into scalable technology solutions, boost the employee and manager experience, and consistently refine how learning is delivered and assessed at eBay. This individual contributor position is a hybrid role located near our Salt Lake City office. The working schedule includes Hybrid arrangements (3 days onsite/week) at the Salt Lake City location. Additionally, the role requires flexibility in hours to support global collaboration when necessary. What You'll Accomplish: Act as a product-focused technology collaborator for eBay's learning and development ecosystem, with Workday Learning as the central platform. Contribute to roadmap development for learning technology improvements, balancing business priorities, user needs, operational requirements, and technical feasibility. Partner with Talent Success and the federated Learning teams within other organizations, Talent Operations, IT, and other collaborators to understand needs, define requirements, and prioritize solutions. Convert business needs into clear product requirements, user stories, process flows, business rules, solution concepts, and success measures. Direct configuration, testing, deployment, and sustained refinement of Workday Learning tools, such as campaigns, audiences, courses, programs, instructor-led training, remote learning, and messaging. Evaluate when to configure Workday, integrate with external learning tools, leverage AI-enabled capabilities, or simplify existing processes to improve the learning experience. Find opportunities to use AI and automation to personalize learning, improve content discoverability, reduce administrative effort, and support skills-based development. Use data, user feedback, and operational metrics to identify friction points, measure adoption, and recommend continuous improvements. Develop and maintain reports, dashboards, and insights to support learning operations, compliance, adoption, and business decision-making. Provide production support and issue resolution while identifying root causes and scalable improvements. Support change management, communications, training, and adoption for new learning technology capabilities. Partner with IT and vendors to support integrations, data flows, technical dependencies, and platform governance. Maintain documentation, including product requirements, process maps, test scripts, release notes, project plans, and support materials. Participate in internal audits, SOX cycles, data privacy reviews, and compliance-related documentation as needed. Keep up to date on Workday, learning technology, skills, AI, and HR technology trends, and evaluate their relevance to eBay's People technology ecosystem. What You'll Bring Bachelor's degree in Human Resources, Information Systems, Business, or related field, or equivalent work experience. 3-5 years of hands-on HR technology, learning technology, HRIS, product operations, or related experience. 3 years of solid background in Workday configuration, including a minimum of 2 years dedicated to Workday Learning configuration involving Campaigns, Audience Builder, Message Builder, Courses, Programs, ILT, and Remote Learning. Up to date on emerging AI trends in HR technology and evaluate their relevance to eBay's people technology ecosystem. Strong ability to convert business needs into requirements, user stories, process flows, and scalable technology solutions. Experience partnering with cross-functional collaborators across People, IT, business teams, vendors, and end users. Strong analytical and problem-solving abilities, capable of dissecting complex problems, identifying fundamental causes, and suggesting scalable solutions. Experience using data, reporting, and user feedback to prioritize improvements and measure impact. Strong verbal and written communication abilities, including the capability to clarify technical concepts for non-technical audiences. Ability to work independently, prioritize various tasks, and advance work in a fast-paced environment. Working knowledge of data privacy, security, and compliance considerations related to employee data. Preferred Qualifications Experience with Workday Talent, Performance, Skills Cloud, Talent Marketplace, Talent Optimization, or similar talent functionalities. Experience with learning management systems and content platforms such as LinkedIn Learning, Udemy, Cornerstone, Degreed, or similar tools. 1 or more years experience using generative AI tools (e.g., ChatGPT Enterprise, Microsoft Copilot, Gemini, Claude Code) to draft functional specifications, business requirements, test scripts, and training documentation. Accelerate report writing and calculated field logic development (strongly preferred). Experience developing Workday reports, dashboards, calculated fields, composite reports, matrix reports, or BIRT reports. Experience evaluating or implementing AI-enabled capabilities related to learning recommendations, skills inference, career pathing, content curation, or employee self-service. Experience working with generative AI tools to develop requirements, test scripts, training documentation, release notes, or support content. Experience with Workday Extend, custom applications, integrations, or broader HR technology ecosystem development. Previous experience working in a service delivery model that includes shared services or global support. Previous consulting experience at a consulting or software firm or prior experience with a medium-to-large multinational corporation. Basic knowledge of eLearning Authoring tools (e.g. Articulate Storyline) and SCORM/AICC communication protocols. Workday Pro certifications in Learning, Talent, Performance, HCM, Reporting is a plus. Product management, agile, project management, or build thinking experience or certification. Additional Details The base pay range for this position is expected in the range below: $86,800 - $150,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time . click apply for full job details
WEIDENHAMMER SYSTEMS CORPORATION
Wyomissing, Pennsylvania
Description: You're already the person your team turns to when the toughest issues land. Now it's time to lead the desk, develop the team, and help fix what keeps breaking. Weidenhammer is looking for an IT Operations Technical Lead to lead our Cloud & Infrastructure Service Desk while staying hands-on as the senior escalation point across Microsoft 365, Azure, Entra ID, Windows Server, virtualization, networking, backup and disaster recovery, and security. You'll coach and develop service desk analysts and engineers, lead the response when major incidents occur, and drive problem management to eliminate recurring issues at the root. Just as importantly, you'll help shape how we use smarter monitoring, automation, and AI-assisted tools to continually improve the way we deliver managed services to our clients. Have ideas for making operations better? Good. We want them. This is an opportunity to do more than resolve the next ticket. You'll have the ability to improve processes, strengthen the team, and help build a more proactive and efficient service environment. Why Weidenhammer? For nearly 50 years, Weidenhammer has helped middle-market organizations modernize technology, strengthen cybersecurity, and put data and AI to work. We're a senior-led, outcome-driven Microsoft partner with 100+ professionals delivering managed services, cloud, and hosting solutions from our data center footprint in Collegeville, PA, backed by a disaster recovery site in Chandler, AZ. Our technical leads get real responsibility, broad technology exposure, and the opportunity to make an impact. We believe in solving problems the right way, investing in better tools and automation, and creating an environment where people learn from one another and grow. Some of our best professionals started on the service desk and continued building their careers from there. We also offer a competitive benefits package that includes medical, dental, and vision insurance, a 401(k), paid time off, paid parental leave, training and development opportunities, paid volunteer time, wellness programs, and hybrid flexibility. Ready to stop just solving the toughest problems and start leading the way forward? Requirements: The IT Operations Technical Manager leads the Cloud and Infrastructure Service Desk and serves as the senior hands-on technical escalation point for the operations team supporting Weidenhammer clients. The role combines advanced troubleshooting, technical mentoring, platform administration, documentation, and service improvement across client infrastructure, cloud, identity, endpoint, network, backup, monitoring, and security technologies. Working closely with the Cloud and Infrastructure team, the Manager may be assigned to do complete any of the following: support, mentor, and manage service desk team members, diagnose complex problems, coordinate technical responses during high-impact incidents, validate changes, strengthen monitoring and automation, and ensure new solutions are secure, supportable, and well documented before they enter ongoing support. Essential Functions Manage the Cloud and Infrastructure Service Desk and serve as the senior technical escalation resource for complex incidents and service requests across Microsoft 365, Azure, Windows Server, virtualization, networking, identity, endpoint management, backup, recovery, monitoring, and security operations. Lead structured troubleshooting and root-cause analysis, using logs, telemetry, configuration data, monitoring platforms, and vendor resources to isolate issues and restore service. Provide hands-on technical guidance and coaching to Service Desk Analysts, System Administrators, and Engineers; review troubleshooting approaches, recommend next steps, and strengthen team capability. Coordinate the technical response during major incidents, including triage, workstream assignment, vendor escalation, recovery validation, technical updates, and post-incident corrective actions. Administer, configure, and improve the platforms used to monitor, manage, secure, document, and support client environments within approved access and change-control practices. Develop and maintain technical standards, configuration baselines, build documentation, runbooks, knowledge articles, diagrams, and escalation procedures, along with accurate configuration, asset, licensing, and subscription records in approved service-management and documentation platforms. Review monitoring coverage, alert quality, thresholds, and response procedures to reduce noise and improve early detection of client-impacting conditions. Lead problem management for recurring or high-impact issues, analyzing incident trends, alert patterns, capacity concerns, and platform health data, and implement durable corrective actions (standardized configurations, automation, tool consolidation, documentation, or architectural recommendations) prioritized by risk and client impact. Perform and validate complex changes, maintenance activities, upgrades, migrations, and remediation work, including risk assessment, testing, communication, and rollback planning. Partner with security teams to operationalize identity protection, endpoint security, patching, vulnerability remediation, privileged-access controls, backup and recovery, certificate and lifecycle management, logging, incident response, and evidence requirements across managed environments. Use scripting, workflow automation, APIs, and AI-assisted tools to improve troubleshooting, reporting, configuration consistency, documentation, and repetitive operational work, with appropriate review and governance. Participate in solution reviews and project handoffs and provide technical oversight for transitioning new and changed services into support, identifying supportability concerns, technical debt, and security risks, and validating documentation, monitoring, access, security controls, backup, support ownership, and operational readiness before acceptance. Explain technical conditions, business impact, risks, and recommend next steps in clear language to clients and internal stakeholders, and coordinate with technology vendors and partners, carriers, and third-party support organizations to resolve product defects, service issues, licensing concerns, and complex escalations. Maintain deep working knowledge of the managed-services technology portfolio and pursue role-aligned learning and certifications that support client and service needs. Contribute technical input to client onboarding, assessments, service reviews, proposals, and scope validation when operational expertise is required. Assist with after-hours maintenance and participate in the technical escalation rotation for critical client issues as required. Promote disciplined use of incident, request, problem, change, configuration, knowledge, and continual-improvement practices across the team. Competencies Practical knowledge of IT service management, including incident, major incident, problem, change, request, configuration, knowledge, and continual-improvement practices and the technical evidence required to support them. Advanced hands-on troubleshooting experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID, virtualization, networking, endpoint management, backup and recovery, monitoring, and security technologies, including diagnosing complex, multi-layer issues using logs, packet and performance data, telemetry, and configuration analysis. Experience administering remote monitoring and management, IT service-management, documentation, endpoint, identity, backup, security, and observability platforms in an MSP or multi-client environment. Working knowledge of PowerShell or comparable scripting, workflow automation, APIs, and AI-assisted technical tools, with appropriate testing, security, and human review. Strong understanding of identity, least privilege, endpoint protection, vulnerability remediation, logging, backup, recovery, network security, and secure configuration principles. Ability to translate technical findings into clear business impact, risk, recovery options, and recommendations for clients and leadership. Demonstrated judgment during major incidents, production changes, competing priorities, and high-pressure client escalations. Strong technical writing skills, including runbooks, diagrams, build standards, knowledge articles, and post-incident documentation. Ability to lead, mentor, and develop technical professionals, coordinate work across teams, and raise technical quality. Highly organized, self-directed, and accountable, with disciplined change control, validation, and follow-through. Project awareness sufficient to manage technical dependencies, risks, testing, cutover activities, operational acceptance, and stakeholder communication. What Success Looks Like Team members have clear expectations, regular coaching, development plans, and appropriate coverage, and receive practical technical guidance that improves first-contact resolution, escalation quality, and confidence handling increasingly complex work. Recurring issues, manual effort, and avoidable client disruption are measurably reduced through problem management, root-cause analysis, permanent corrective actions, technical standards, automation, and knowledge reuse. Client environments have current monitoring, meaningful alerts, accurate documentation and runbooks, supportable configurations . click apply for full job details
11/13/2026
Full time
Description: You're already the person your team turns to when the toughest issues land. Now it's time to lead the desk, develop the team, and help fix what keeps breaking. Weidenhammer is looking for an IT Operations Technical Lead to lead our Cloud & Infrastructure Service Desk while staying hands-on as the senior escalation point across Microsoft 365, Azure, Entra ID, Windows Server, virtualization, networking, backup and disaster recovery, and security. You'll coach and develop service desk analysts and engineers, lead the response when major incidents occur, and drive problem management to eliminate recurring issues at the root. Just as importantly, you'll help shape how we use smarter monitoring, automation, and AI-assisted tools to continually improve the way we deliver managed services to our clients. Have ideas for making operations better? Good. We want them. This is an opportunity to do more than resolve the next ticket. You'll have the ability to improve processes, strengthen the team, and help build a more proactive and efficient service environment. Why Weidenhammer? For nearly 50 years, Weidenhammer has helped middle-market organizations modernize technology, strengthen cybersecurity, and put data and AI to work. We're a senior-led, outcome-driven Microsoft partner with 100+ professionals delivering managed services, cloud, and hosting solutions from our data center footprint in Collegeville, PA, backed by a disaster recovery site in Chandler, AZ. Our technical leads get real responsibility, broad technology exposure, and the opportunity to make an impact. We believe in solving problems the right way, investing in better tools and automation, and creating an environment where people learn from one another and grow. Some of our best professionals started on the service desk and continued building their careers from there. We also offer a competitive benefits package that includes medical, dental, and vision insurance, a 401(k), paid time off, paid parental leave, training and development opportunities, paid volunteer time, wellness programs, and hybrid flexibility. Ready to stop just solving the toughest problems and start leading the way forward? Requirements: The IT Operations Technical Manager leads the Cloud and Infrastructure Service Desk and serves as the senior hands-on technical escalation point for the operations team supporting Weidenhammer clients. The role combines advanced troubleshooting, technical mentoring, platform administration, documentation, and service improvement across client infrastructure, cloud, identity, endpoint, network, backup, monitoring, and security technologies. Working closely with the Cloud and Infrastructure team, the Manager may be assigned to do complete any of the following: support, mentor, and manage service desk team members, diagnose complex problems, coordinate technical responses during high-impact incidents, validate changes, strengthen monitoring and automation, and ensure new solutions are secure, supportable, and well documented before they enter ongoing support. Essential Functions Manage the Cloud and Infrastructure Service Desk and serve as the senior technical escalation resource for complex incidents and service requests across Microsoft 365, Azure, Windows Server, virtualization, networking, identity, endpoint management, backup, recovery, monitoring, and security operations. Lead structured troubleshooting and root-cause analysis, using logs, telemetry, configuration data, monitoring platforms, and vendor resources to isolate issues and restore service. Provide hands-on technical guidance and coaching to Service Desk Analysts, System Administrators, and Engineers; review troubleshooting approaches, recommend next steps, and strengthen team capability. Coordinate the technical response during major incidents, including triage, workstream assignment, vendor escalation, recovery validation, technical updates, and post-incident corrective actions. Administer, configure, and improve the platforms used to monitor, manage, secure, document, and support client environments within approved access and change-control practices. Develop and maintain technical standards, configuration baselines, build documentation, runbooks, knowledge articles, diagrams, and escalation procedures, along with accurate configuration, asset, licensing, and subscription records in approved service-management and documentation platforms. Review monitoring coverage, alert quality, thresholds, and response procedures to reduce noise and improve early detection of client-impacting conditions. Lead problem management for recurring or high-impact issues, analyzing incident trends, alert patterns, capacity concerns, and platform health data, and implement durable corrective actions (standardized configurations, automation, tool consolidation, documentation, or architectural recommendations) prioritized by risk and client impact. Perform and validate complex changes, maintenance activities, upgrades, migrations, and remediation work, including risk assessment, testing, communication, and rollback planning. Partner with security teams to operationalize identity protection, endpoint security, patching, vulnerability remediation, privileged-access controls, backup and recovery, certificate and lifecycle management, logging, incident response, and evidence requirements across managed environments. Use scripting, workflow automation, APIs, and AI-assisted tools to improve troubleshooting, reporting, configuration consistency, documentation, and repetitive operational work, with appropriate review and governance. Participate in solution reviews and project handoffs and provide technical oversight for transitioning new and changed services into support, identifying supportability concerns, technical debt, and security risks, and validating documentation, monitoring, access, security controls, backup, support ownership, and operational readiness before acceptance. Explain technical conditions, business impact, risks, and recommend next steps in clear language to clients and internal stakeholders, and coordinate with technology vendors and partners, carriers, and third-party support organizations to resolve product defects, service issues, licensing concerns, and complex escalations. Maintain deep working knowledge of the managed-services technology portfolio and pursue role-aligned learning and certifications that support client and service needs. Contribute technical input to client onboarding, assessments, service reviews, proposals, and scope validation when operational expertise is required. Assist with after-hours maintenance and participate in the technical escalation rotation for critical client issues as required. Promote disciplined use of incident, request, problem, change, configuration, knowledge, and continual-improvement practices across the team. Competencies Practical knowledge of IT service management, including incident, major incident, problem, change, request, configuration, knowledge, and continual-improvement practices and the technical evidence required to support them. Advanced hands-on troubleshooting experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID, virtualization, networking, endpoint management, backup and recovery, monitoring, and security technologies, including diagnosing complex, multi-layer issues using logs, packet and performance data, telemetry, and configuration analysis. Experience administering remote monitoring and management, IT service-management, documentation, endpoint, identity, backup, security, and observability platforms in an MSP or multi-client environment. Working knowledge of PowerShell or comparable scripting, workflow automation, APIs, and AI-assisted technical tools, with appropriate testing, security, and human review. Strong understanding of identity, least privilege, endpoint protection, vulnerability remediation, logging, backup, recovery, network security, and secure configuration principles. Ability to translate technical findings into clear business impact, risk, recovery options, and recommendations for clients and leadership. Demonstrated judgment during major incidents, production changes, competing priorities, and high-pressure client escalations. Strong technical writing skills, including runbooks, diagrams, build standards, knowledge articles, and post-incident documentation. Ability to lead, mentor, and develop technical professionals, coordinate work across teams, and raise technical quality. Highly organized, self-directed, and accountable, with disciplined change control, validation, and follow-through. Project awareness sufficient to manage technical dependencies, risks, testing, cutover activities, operational acceptance, and stakeholder communication. What Success Looks Like Team members have clear expectations, regular coaching, development plans, and appropriate coverage, and receive practical technical guidance that improves first-contact resolution, escalation quality, and confidence handling increasingly complex work. Recurring issues, manual effort, and avoidable client disruption are measurably reduced through problem management, root-cause analysis, permanent corrective actions, technical standards, automation, and knowledge reuse. Client environments have current monitoring, meaningful alerts, accurate documentation and runbooks, supportable configurations . click apply for full job details
Job Description Job Description Fantom Corporation is a mission-focused organization supporting critical programs across the defense and intelligence community. We partner with our customers to deliver high-impact technical solutions while fostering a culture built on trust, expertise, and long-term career growth. We are seeking a Senior Systems Engineer to support a mission-critical enterprise. This role supports the entire lifecycle of the infrastructure management from automated configuration and continuous patching to disaster recovery. Responsibilities Designs, deploys, and maintains enterprise hybrid infrastructure, network environments and core storage systems. Gathering client requirements and translating them into system specifications. Analyze and identify root cause, develops solution and have them implemented. Ensure accessibility and cross-platform compatibility. Monitor system health, user metrics, performance, and operational availability Required Qualifications Must possess an active Top Secret Clearance Must be willing and able to obtain a polygraph Bachelor's degree with 8+ years of relevant experience, or Master's degree with less than 2 years of relevant experience Strong experience using Linux, WIN, AWS, Azure, Powershell, Python, Security, DNS, Active Directory. Strong technical expertise with mentorship responsibilities and delivering process optimization. Fantom Corp is a Software Development, Agile Cloud, Software Development, Cyber Security (Risk Management, Assessments & Authorization (A&A , Data, AI Platform (Computer Vision Models), Podcasting Media Services, and IT Services provider. Established in 2015, Fantom Corp serves Federal customers with top-notch Cybersecurity Architects, Data Scientists/Analysts, Software Engineers/Developers, DevSecOps Engineers, Project Managers, Identity, Credential Access Management (ICAM) services , and Cloud-certified practitioners. We excel in delivering emerging technologies such as Artificial Intelligence (AI) and Machine Learning (ML) with a focus on identifying trends, object detection, and classification of structured and unstructured data. Fantom Corp possesses mastery in all aspects of digital audio production. We lead in the ideation and creation of efforts for clients who want to harness the power of podcasting. We guide them in selecting the right show format for their needs and goals. As a Small Business, we possess the innovation, speed and flexibility to meet your requirements. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
11/13/2026
Full time
Job Description Job Description Fantom Corporation is a mission-focused organization supporting critical programs across the defense and intelligence community. We partner with our customers to deliver high-impact technical solutions while fostering a culture built on trust, expertise, and long-term career growth. We are seeking a Senior Systems Engineer to support a mission-critical enterprise. This role supports the entire lifecycle of the infrastructure management from automated configuration and continuous patching to disaster recovery. Responsibilities Designs, deploys, and maintains enterprise hybrid infrastructure, network environments and core storage systems. Gathering client requirements and translating them into system specifications. Analyze and identify root cause, develops solution and have them implemented. Ensure accessibility and cross-platform compatibility. Monitor system health, user metrics, performance, and operational availability Required Qualifications Must possess an active Top Secret Clearance Must be willing and able to obtain a polygraph Bachelor's degree with 8+ years of relevant experience, or Master's degree with less than 2 years of relevant experience Strong experience using Linux, WIN, AWS, Azure, Powershell, Python, Security, DNS, Active Directory. Strong technical expertise with mentorship responsibilities and delivering process optimization. Fantom Corp is a Software Development, Agile Cloud, Software Development, Cyber Security (Risk Management, Assessments & Authorization (A&A , Data, AI Platform (Computer Vision Models), Podcasting Media Services, and IT Services provider. Established in 2015, Fantom Corp serves Federal customers with top-notch Cybersecurity Architects, Data Scientists/Analysts, Software Engineers/Developers, DevSecOps Engineers, Project Managers, Identity, Credential Access Management (ICAM) services , and Cloud-certified practitioners. We excel in delivering emerging technologies such as Artificial Intelligence (AI) and Machine Learning (ML) with a focus on identifying trends, object detection, and classification of structured and unstructured data. Fantom Corp possesses mastery in all aspects of digital audio production. We lead in the ideation and creation of efforts for clients who want to harness the power of podcasting. We guide them in selecting the right show format for their needs and goals. As a Small Business, we possess the innovation, speed and flexibility to meet your requirements. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
TechDigital Corporation
South Plainfield, New Jersey
Job Description Job Description JD: The ADMS Technology Engineer plays a critical role in the full technology lifecycle of Advanced Distribution Management Systems. This position is responsible for the design, configuration, development, testing, deployment, and ongoing support of software, hardware, and integrated systems that support grid operations. The ADMS Technology Engineer collaborates closely with Analysts, Product Managers, System Operators, and cross functional technical teams to ensure solutions meet all business, functional, and reliability requirements. The engineer may be assigned to implementation projects or operational support, with responsibilities ranging from building new solution capabilities to maintaining, upgrading, and troubleshooting existing platforms. Key Responsibilities: • Analyze business requirements, operational workflows, and end-user needs to translate them into technical solution designs, system configurations, and implementation plans. • Perform peer reviews of technical designs, implementation plans, configuration settings, code, and deployment artifacts to ensure accuracy, completeness, cybersecurity compliance, and alignment with enterprise standards. • Troubleshoot escalated support issues, conduct root cause analysis, and recommend both short-term workarounds and long-term corrective actions. • Monitor system performance, review operational reports, and ensure ADMS functionality meets defined service levels, reliability expectations, and regulatory or operational standards. • Support deployment activities for new features, subsystems, modules, upgrades, patches, and defect resolutions across development, test, and production environments. • Conduct general system troubleshooting, including log analysis, configuration validation, trace review, and verification of recent changes to isolate and resolve issues. • Document procedures, system configurations, troubleshooting steps, and operational practices to support knowledge transfer and repeatability. • Perform workstation and server patching (Windows and Linux) and maintain environment readiness for project teams, including command line configuration when required. • Interpret and work with technical diagrams and documentation such as network topology diagrams, IP/LAN schemas, firewall configuration sheets, server architecture diagrams, and interface definitions. • Configure workstations, applications, and system components to meet project and operational requirements. • Communicate clearly with operators, project teams, cybersecurity, network teams, vendors, and other stakeholders regarding system status, issues, and deployment activities. • Assist end users with system access issues, configuration questions, and functional requests such as login support, password resets, or new feature needs. • Support application interface testing (e.g., SCADA, OMS, GIS, DMS modules, historian interfaces, ICCP, enterprise data integrations) to ensure data accuracy and availability. • Create and manage operational and analytical reports (e.g., Power BI dashboards) to support operations and decision making. • Work within virtualized environments and tools such as VMware vCenter for provisioning, monitoring, and maintaining system resources. Must Have Skills: ADMS implementation and production support ADMS/Grid Operations Systems Integration Experience. Systems Troubleshooting & Root Cause Analysis. Key Skills: • 10 years of experience supporting, upgrading and implementing ADMS. • ADMS implementation and production support • ADMS/Grid Operations Systems Integration Experience. • Systems Troubleshooting & Root Cause Analysis. Candidates should have hands-on ADMS experience.
11/13/2026
Full time
Job Description Job Description JD: The ADMS Technology Engineer plays a critical role in the full technology lifecycle of Advanced Distribution Management Systems. This position is responsible for the design, configuration, development, testing, deployment, and ongoing support of software, hardware, and integrated systems that support grid operations. The ADMS Technology Engineer collaborates closely with Analysts, Product Managers, System Operators, and cross functional technical teams to ensure solutions meet all business, functional, and reliability requirements. The engineer may be assigned to implementation projects or operational support, with responsibilities ranging from building new solution capabilities to maintaining, upgrading, and troubleshooting existing platforms. Key Responsibilities: • Analyze business requirements, operational workflows, and end-user needs to translate them into technical solution designs, system configurations, and implementation plans. • Perform peer reviews of technical designs, implementation plans, configuration settings, code, and deployment artifacts to ensure accuracy, completeness, cybersecurity compliance, and alignment with enterprise standards. • Troubleshoot escalated support issues, conduct root cause analysis, and recommend both short-term workarounds and long-term corrective actions. • Monitor system performance, review operational reports, and ensure ADMS functionality meets defined service levels, reliability expectations, and regulatory or operational standards. • Support deployment activities for new features, subsystems, modules, upgrades, patches, and defect resolutions across development, test, and production environments. • Conduct general system troubleshooting, including log analysis, configuration validation, trace review, and verification of recent changes to isolate and resolve issues. • Document procedures, system configurations, troubleshooting steps, and operational practices to support knowledge transfer and repeatability. • Perform workstation and server patching (Windows and Linux) and maintain environment readiness for project teams, including command line configuration when required. • Interpret and work with technical diagrams and documentation such as network topology diagrams, IP/LAN schemas, firewall configuration sheets, server architecture diagrams, and interface definitions. • Configure workstations, applications, and system components to meet project and operational requirements. • Communicate clearly with operators, project teams, cybersecurity, network teams, vendors, and other stakeholders regarding system status, issues, and deployment activities. • Assist end users with system access issues, configuration questions, and functional requests such as login support, password resets, or new feature needs. • Support application interface testing (e.g., SCADA, OMS, GIS, DMS modules, historian interfaces, ICCP, enterprise data integrations) to ensure data accuracy and availability. • Create and manage operational and analytical reports (e.g., Power BI dashboards) to support operations and decision making. • Work within virtualized environments and tools such as VMware vCenter for provisioning, monitoring, and maintaining system resources. Must Have Skills: ADMS implementation and production support ADMS/Grid Operations Systems Integration Experience. Systems Troubleshooting & Root Cause Analysis. Key Skills: • 10 years of experience supporting, upgrading and implementing ADMS. • ADMS implementation and production support • ADMS/Grid Operations Systems Integration Experience. • Systems Troubleshooting & Root Cause Analysis. Candidates should have hands-on ADMS experience.
Job Description Job Description Role: Senior QA Analyst Duration: 12 Months Location: 2 Martin Luther King Jr. Drive SE 652.03 East Tower Atlanta, GA 30334 Work Arrangement: Hybrid Interview: Webcam only Job Description: The Child and Protective Care Services division (CAPS) Senior UAT & Business Analyst reports to the CAPS Sr. Manager of Technical Solutions. Under broad supervision, this role is responsible for leading User Acceptance Testing (UAT), test strategy development, business analysis activities, and quality assurance coordination across CAPS systems and related enterprise applications. This position serves as a senior-level quality and business analysis resource responsible for ensuring systems, data, integrations, reporting solutions, and business processes meet business requirements, Federal/State policy standards, and operational expectations. This role bridges the gap between business stakeholders, SMEs, Business System Owners (BSOs), developers, vendors, and testing teams to ensure successful solution delivery and release readiness. The ideal candidate is a highly skilled and versatile professional with strong expertise in manual and automated testing, test strategy development, regression suite optimization, defect management, business process analysis, and requirements management. This role requires the ability to operate both strategically and hands-on, shifting between UAT leadership responsibilities and Business Analyst functions based on project and operational needs. Job Responsibilities • Participate in Joint Application Requirements (JAR) and Joint Application Design (JAD) sessions for assigned Change Requests (CRs) and Maintenance & Operations (M&O) initiatives to support requirements gathering, solution validation, and testing readiness. • Collaborate with business stakeholders, Subject Matter Experts (SMEs), Business System Owners (BSOs), vendors, technical teams, and project managers to analyze, document, refine, and validate business and functional requirements. • Serve as an individual contributor performing both Business Analyst and User Acceptance Testing (UAT) responsibilities based on project, operational, and organizational needs. • Develop and maintain comprehensive UAT strategies, test plans, test scenarios, and testing approaches aligned with business objectives, operational priorities, regulatory requirements, and project timelines. • Review business requirements, functional specifications, system designs, interface documentation, and business workflows to ensure complete and risk-based test coverage. • Create, execute, and maintain manual and automated test scripts for functional, integration, regression, end-to-end, data validation, and user acceptance testing activities. • Lead and coordinate UAT activities across assigned projects, including test execution, issue tracking, test evidence documentation, business validation, and release readiness support. • Partner with vendors responsible for Unit Testing and System Integration Testing (SIT) to improve testing alignment, strengthen overall quality coverage, and reduce duplicate testing efforts between SIT and UAT processes. • Collaborate with project managers, testing teams, business users, and external partners to manage testing timelines, dependencies, risks, deliverables, and implementation of readiness activities. • Facilitate requirements of walkthroughs, knowledge-sharing sessions, and testing reviews to ensure a clear understanding of business expectations, system functionality, and testing objectives. • Manage the full defect lifecycle including defect identification, logging, triage, prioritization, escalation, retesting, resolution validation, and status reporting utilizing approved enterprise testing and defect management tools. • Track, analyze, and communicate testing metrics, execution progress, defect trends, test coverage, quality risks, and UAT results to leadership, stakeholders, and project teams. • Analyze, review, refine, and enhance existing regression test suites to improve testing efficiency, business-process validation, and overall regression coverage across CAPS systems. • Lead test automation initiatives by developing automation strategies, identifying automation opportunities, recommending appropriate frameworks and tools, and implementing automated regression testing solutions to reduce manual testing effort and improve quality outcomes. • Support post-implementation validation, production issue analysis, continuous process improvement initiatives, QA/UAT best practices, and additional CAPS Program Administration activities as assigned. Qualifications Required • Bachelor's degree in Computer Science, Information Systems, Business, Engineering, Mathematics, or related field; or equivalent combination of education and experience. • Minimum of five (5) years of experience in Quality Assurance (QA), User Acceptance Testing (UAT), and/or Business Analysis roles supporting enterprise systems. • Minimum of three (3) years of experience in test automation, including automation strategy development and transitioning manual testing processes into automated solutions. • Strong experience developing test strategies, test cases, test scripts, and executing functional, regression, integration, end-to-end, and UAT testing. • Demonstrated experience analyzing business and functional requirements, developing use cases, and translating business needs into testable scenarios. • Experience in performing data quality validation, data reconciliation, and testing across enterprise applications, interfaces, and reporting solutions. •Hands-on experience with QA and test management tools such as Jira, Azure DevOps, Smartsheet, or similar platforms. • Hands-on experience with automation tools such as Selenium, Playwright, Cypress, TestComplete, Power Automate, UFT, or similar technologies. •Experience working with Microsoft reporting and analytics tools including Power BI and/or Microsoft Fabric. • Proven ability to work independently as a senior-level individual contributor while effectively collaborating with business users, internal teams, external partners, and vendors in a cross-functional environment. Preferred • Experience working with data systems and automated business processes. • Experience creating or using systems for automated testing. • Experience organizing and analyzing data to inform decision making. • Knowledge of Georgia Gateway Integrated Eligibility System. • Knowledge of system development and configuration. • Advanced skills in Excel and other Microsoft Office applications. • Experience with Agile/Scrum methodologies • Familiarity with data warehousing, ETL processes, or data pipelines Technical Competencies • Knowledge of eligibility requirements and systems. • Understanding of automation processes and business needs. • Deep understanding of test types such as black box, regression, and negative testing. •Experience with testing frameworks and tools (Selenium, Power Automate, jUnit, Azure Test Plans). • Ability to deliver high-quality customer service and maintain positive work relationships. • Ability to organize and evaluate data to drive decision making. • Ability to collaborate with diverse communities and demonstrate cultural sensitivity. • Understanding of eligibility systems and requirements. • Experience with .NET applications, Angular front-ends, and relational databases. • Intermediate to advanced skills in Microsoft Word, Excel, and SharePoint. • Ability to develop user stories and acceptance criteria. • Effective communication, collaboration, and customer service skills. • Ability to collaborate with diverse communities and maintain positive work relationships. • Strong analytical and problem-solving skills • Excellent communication and stakeholder management • Ability to translate business requirements into technical test artifacts. • Attention to detail and commitment to quality. • Ability to manage multiple priorities in a fast-paced environment. Physical Requirements • Office-based work with intermittent sitting, standing, and walking. • Ability to speak clearly and hear at a normal conversational level. • Visual acuity for data analysis and computer work. • Full range of hand and finger motion for data entry. Required Skills: Skill Required / Desired Amount of Experience Quality Assurance (QA), User Acceptance Testing (UAT), and/or Business Analysis roles supporting enterprise systemsRequired5YearsTest automation, including automation strategy development and transitioning manual testing processes inRequired3YearsDeveloping test strategies, test cases, test scripts, and executing functional, regression, integration, end-to-end, and UAT testingRequired3YearsExperience with automation tools such as Selenium, Playwright, Cypress, TestComplete, Power Automate, UFT, or similar technologies.Required3YearsHands -on experience with QA and test management tools such as Jira, Azure DevOps, Smartsheet, or similar platforms.Required3Years
11/12/2026
Full time
Job Description Job Description Role: Senior QA Analyst Duration: 12 Months Location: 2 Martin Luther King Jr. Drive SE 652.03 East Tower Atlanta, GA 30334 Work Arrangement: Hybrid Interview: Webcam only Job Description: The Child and Protective Care Services division (CAPS) Senior UAT & Business Analyst reports to the CAPS Sr. Manager of Technical Solutions. Under broad supervision, this role is responsible for leading User Acceptance Testing (UAT), test strategy development, business analysis activities, and quality assurance coordination across CAPS systems and related enterprise applications. This position serves as a senior-level quality and business analysis resource responsible for ensuring systems, data, integrations, reporting solutions, and business processes meet business requirements, Federal/State policy standards, and operational expectations. This role bridges the gap between business stakeholders, SMEs, Business System Owners (BSOs), developers, vendors, and testing teams to ensure successful solution delivery and release readiness. The ideal candidate is a highly skilled and versatile professional with strong expertise in manual and automated testing, test strategy development, regression suite optimization, defect management, business process analysis, and requirements management. This role requires the ability to operate both strategically and hands-on, shifting between UAT leadership responsibilities and Business Analyst functions based on project and operational needs. Job Responsibilities • Participate in Joint Application Requirements (JAR) and Joint Application Design (JAD) sessions for assigned Change Requests (CRs) and Maintenance & Operations (M&O) initiatives to support requirements gathering, solution validation, and testing readiness. • Collaborate with business stakeholders, Subject Matter Experts (SMEs), Business System Owners (BSOs), vendors, technical teams, and project managers to analyze, document, refine, and validate business and functional requirements. • Serve as an individual contributor performing both Business Analyst and User Acceptance Testing (UAT) responsibilities based on project, operational, and organizational needs. • Develop and maintain comprehensive UAT strategies, test plans, test scenarios, and testing approaches aligned with business objectives, operational priorities, regulatory requirements, and project timelines. • Review business requirements, functional specifications, system designs, interface documentation, and business workflows to ensure complete and risk-based test coverage. • Create, execute, and maintain manual and automated test scripts for functional, integration, regression, end-to-end, data validation, and user acceptance testing activities. • Lead and coordinate UAT activities across assigned projects, including test execution, issue tracking, test evidence documentation, business validation, and release readiness support. • Partner with vendors responsible for Unit Testing and System Integration Testing (SIT) to improve testing alignment, strengthen overall quality coverage, and reduce duplicate testing efforts between SIT and UAT processes. • Collaborate with project managers, testing teams, business users, and external partners to manage testing timelines, dependencies, risks, deliverables, and implementation of readiness activities. • Facilitate requirements of walkthroughs, knowledge-sharing sessions, and testing reviews to ensure a clear understanding of business expectations, system functionality, and testing objectives. • Manage the full defect lifecycle including defect identification, logging, triage, prioritization, escalation, retesting, resolution validation, and status reporting utilizing approved enterprise testing and defect management tools. • Track, analyze, and communicate testing metrics, execution progress, defect trends, test coverage, quality risks, and UAT results to leadership, stakeholders, and project teams. • Analyze, review, refine, and enhance existing regression test suites to improve testing efficiency, business-process validation, and overall regression coverage across CAPS systems. • Lead test automation initiatives by developing automation strategies, identifying automation opportunities, recommending appropriate frameworks and tools, and implementing automated regression testing solutions to reduce manual testing effort and improve quality outcomes. • Support post-implementation validation, production issue analysis, continuous process improvement initiatives, QA/UAT best practices, and additional CAPS Program Administration activities as assigned. Qualifications Required • Bachelor's degree in Computer Science, Information Systems, Business, Engineering, Mathematics, or related field; or equivalent combination of education and experience. • Minimum of five (5) years of experience in Quality Assurance (QA), User Acceptance Testing (UAT), and/or Business Analysis roles supporting enterprise systems. • Minimum of three (3) years of experience in test automation, including automation strategy development and transitioning manual testing processes into automated solutions. • Strong experience developing test strategies, test cases, test scripts, and executing functional, regression, integration, end-to-end, and UAT testing. • Demonstrated experience analyzing business and functional requirements, developing use cases, and translating business needs into testable scenarios. • Experience in performing data quality validation, data reconciliation, and testing across enterprise applications, interfaces, and reporting solutions. •Hands-on experience with QA and test management tools such as Jira, Azure DevOps, Smartsheet, or similar platforms. • Hands-on experience with automation tools such as Selenium, Playwright, Cypress, TestComplete, Power Automate, UFT, or similar technologies. •Experience working with Microsoft reporting and analytics tools including Power BI and/or Microsoft Fabric. • Proven ability to work independently as a senior-level individual contributor while effectively collaborating with business users, internal teams, external partners, and vendors in a cross-functional environment. Preferred • Experience working with data systems and automated business processes. • Experience creating or using systems for automated testing. • Experience organizing and analyzing data to inform decision making. • Knowledge of Georgia Gateway Integrated Eligibility System. • Knowledge of system development and configuration. • Advanced skills in Excel and other Microsoft Office applications. • Experience with Agile/Scrum methodologies • Familiarity with data warehousing, ETL processes, or data pipelines Technical Competencies • Knowledge of eligibility requirements and systems. • Understanding of automation processes and business needs. • Deep understanding of test types such as black box, regression, and negative testing. •Experience with testing frameworks and tools (Selenium, Power Automate, jUnit, Azure Test Plans). • Ability to deliver high-quality customer service and maintain positive work relationships. • Ability to organize and evaluate data to drive decision making. • Ability to collaborate with diverse communities and demonstrate cultural sensitivity. • Understanding of eligibility systems and requirements. • Experience with .NET applications, Angular front-ends, and relational databases. • Intermediate to advanced skills in Microsoft Word, Excel, and SharePoint. • Ability to develop user stories and acceptance criteria. • Effective communication, collaboration, and customer service skills. • Ability to collaborate with diverse communities and maintain positive work relationships. • Strong analytical and problem-solving skills • Excellent communication and stakeholder management • Ability to translate business requirements into technical test artifacts. • Attention to detail and commitment to quality. • Ability to manage multiple priorities in a fast-paced environment. Physical Requirements • Office-based work with intermittent sitting, standing, and walking. • Ability to speak clearly and hear at a normal conversational level. • Visual acuity for data analysis and computer work. • Full range of hand and finger motion for data entry. Required Skills: Skill Required / Desired Amount of Experience Quality Assurance (QA), User Acceptance Testing (UAT), and/or Business Analysis roles supporting enterprise systemsRequired5YearsTest automation, including automation strategy development and transitioning manual testing processes inRequired3YearsDeveloping test strategies, test cases, test scripts, and executing functional, regression, integration, end-to-end, and UAT testingRequired3YearsExperience with automation tools such as Selenium, Playwright, Cypress, TestComplete, Power Automate, UFT, or similar technologies.Required3YearsHands -on experience with QA and test management tools such as Jira, Azure DevOps, Smartsheet, or similar platforms.Required3Years
Job Description Job Description Genesis10 is currently seeking a Software Engineer / Developer for a contract to hire opportunity with a Regional Financial Institution located in Columbus, OH. Compensation: $56.00 - $58.00 per hour, W2, based on qualifications Position Overview: We are looking for a Software Engineer/Developer for an AWS development team within a Digital Payments technology organization. The role involves developing new capabilities like modularization, configuration-driven enhancement, and normalization for a digital payment disbursement platform. This platform allows administrators to manage disbursements and enables payees to collect payments using their preferred methods (e.g., PayPal, Venmo, ACH, Zelle). Key Responsibilities: Act as a FrontEnd Developer on all technology stacks within the Payment Disbursement portfolio, providing hands-on delivery of new capabilities for an AWS Development Team Work as an individual contributor on project teams, collaborating with business analysts on requirements, writing technical design documents, and handling development, testing support, and implementation Develop the primary execution engine on AWS Lambda to support highly available and high-volume payment processing Develop scalable and event-based applications using Amazon SQS and SNS, and diagnose technical problems using AWS CloudWatch and CloudTrail Develop storage for containers using EC2 and data stores using DynamoDB and RDS PostgreSQL Develop security capabilities using AWS GuardDuty, Amazon WAF, and AWS SecurityHub Develop a seamless user experience using JavaScript, NodeJS, AWS CloudFront, and Amazon S3 Develop APIs using API Gateway, AppSync, and SecretsManager, and maintain performance with X-Ray Develop a robust User Management system using AWS Cognito and KMS Provide L3 production support and collaborate with other enterprise IT and business partners Primary Requirements: 3+ years of hands-on development using technologies that provide TypeScript driven user experiences, RESTful web services, file processing, and asynchronous event-based integrations 3+ years of hands-on Full Stack Cloud Native application development with technologies like React and Angular Experience with relational databases/SQL such as Amazon Aurora, MySQL, and PostgreSQL Experience with NoSQL databases like Amazon DynamoDB Desired Skills: 2+ years of REST Service development and knowledge Ability to work independently and with minimal supervision Excellent understanding of the Software Development Life Cycle Excellent analytical and communication skills Experience in the banking industry, especially in the payments business, is preferred Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/12/2026
Full time
Job Description Job Description Genesis10 is currently seeking a Software Engineer / Developer for a contract to hire opportunity with a Regional Financial Institution located in Columbus, OH. Compensation: $56.00 - $58.00 per hour, W2, based on qualifications Position Overview: We are looking for a Software Engineer/Developer for an AWS development team within a Digital Payments technology organization. The role involves developing new capabilities like modularization, configuration-driven enhancement, and normalization for a digital payment disbursement platform. This platform allows administrators to manage disbursements and enables payees to collect payments using their preferred methods (e.g., PayPal, Venmo, ACH, Zelle). Key Responsibilities: Act as a FrontEnd Developer on all technology stacks within the Payment Disbursement portfolio, providing hands-on delivery of new capabilities for an AWS Development Team Work as an individual contributor on project teams, collaborating with business analysts on requirements, writing technical design documents, and handling development, testing support, and implementation Develop the primary execution engine on AWS Lambda to support highly available and high-volume payment processing Develop scalable and event-based applications using Amazon SQS and SNS, and diagnose technical problems using AWS CloudWatch and CloudTrail Develop storage for containers using EC2 and data stores using DynamoDB and RDS PostgreSQL Develop security capabilities using AWS GuardDuty, Amazon WAF, and AWS SecurityHub Develop a seamless user experience using JavaScript, NodeJS, AWS CloudFront, and Amazon S3 Develop APIs using API Gateway, AppSync, and SecretsManager, and maintain performance with X-Ray Develop a robust User Management system using AWS Cognito and KMS Provide L3 production support and collaborate with other enterprise IT and business partners Primary Requirements: 3+ years of hands-on development using technologies that provide TypeScript driven user experiences, RESTful web services, file processing, and asynchronous event-based integrations 3+ years of hands-on Full Stack Cloud Native application development with technologies like React and Angular Experience with relational databases/SQL such as Amazon Aurora, MySQL, and PostgreSQL Experience with NoSQL databases like Amazon DynamoDB Desired Skills: 2+ years of REST Service development and knowledge Ability to work independently and with minimal supervision Excellent understanding of the Software Development Life Cycle Excellent analytical and communication skills Experience in the banking industry, especially in the payments business, is preferred Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description Job Title: Guidewire QA Lead P&C Insurance Location: Remote Responsibilities " Collaborate with client QA teams, developers, and offshore teams to understand requirements, identify gaps, and ensure accurate testing. " Design and execute test cases based on business requirements and system specifications, covering complex rules and workflows. " Provide clear effort estimates for manual testing tasks and deliver thorough test coverage. " Apply Agile methodologies to drive efficient testing processes, improve quality, and support continuous delivery. " Lead initiatives to enhance testing strategies, mentor junior QA team members, and ensure compliance with industry best practices in Guidewire Policy systems and P&C insurance. Required Skills " Bachelor's degree in Computer Science, IT, or related field. " Minimum 8 years of P&C insurance and Guidewire PolicyCenter experience, including 5 years in Commercial Lines. " Hands on expertise in Guidewire ClaimCenter, PolicyCenter, BillingCenter, and Contact Manager, including configuration, product model forms, rules, and rating. " Strong background in manual and automation testing for Guidewire Cloud projects (upgrades and implementations). " Proficiency in Agile methodologies and test management tools such as Client ALM, Jira, ADO, or Rally. " Experience in claims creation, FNOLs, reserves, checks, and payment transactions. " Guidewire Analyst Associate certification; ISTQB or Agile certifications preferred. " Ability to lead, take initiative, and guide teams in onsite offshore delivery models.
11/12/2026
Full time
Job Description Job Description Job Title: Guidewire QA Lead P&C Insurance Location: Remote Responsibilities " Collaborate with client QA teams, developers, and offshore teams to understand requirements, identify gaps, and ensure accurate testing. " Design and execute test cases based on business requirements and system specifications, covering complex rules and workflows. " Provide clear effort estimates for manual testing tasks and deliver thorough test coverage. " Apply Agile methodologies to drive efficient testing processes, improve quality, and support continuous delivery. " Lead initiatives to enhance testing strategies, mentor junior QA team members, and ensure compliance with industry best practices in Guidewire Policy systems and P&C insurance. Required Skills " Bachelor's degree in Computer Science, IT, or related field. " Minimum 8 years of P&C insurance and Guidewire PolicyCenter experience, including 5 years in Commercial Lines. " Hands on expertise in Guidewire ClaimCenter, PolicyCenter, BillingCenter, and Contact Manager, including configuration, product model forms, rules, and rating. " Strong background in manual and automation testing for Guidewire Cloud projects (upgrades and implementations). " Proficiency in Agile methodologies and test management tools such as Client ALM, Jira, ADO, or Rally. " Experience in claims creation, FNOLs, reserves, checks, and payment transactions. " Guidewire Analyst Associate certification; ISTQB or Agile certifications preferred. " Ability to lead, take initiative, and guide teams in onsite offshore delivery models.
Job Description Job Description BayNova is seeking a Network Engineer to join our IT Infrastructure Team in support of a federal government customer. This is a hybrid role, primarily performed remotely however will work on rotation with 1 to 3 days per week on-site in Alexandria, VA. The ideal candidate will be involved with the creation of procedures, identifying, troubleshooting and resolving problems, and assuring that requirements are met for new and existing systems in support of network engineering and installation. This position provides hands on technical support and managerial direction for the enterprise network infrastructure of a large Federal Government agency. Additionally, this individual should have experience with the implementation and maintenance of cloud networks, VPN tunnels, vLAN configurations, wireless network configurations, IPv6 and IPv4 (including complex sub-netting) and network security (e.g., Cisco ASA Firewalls, ACLs, IPsec, and other encryption methodologies). Job Responsibilities: Supports the design and implementation of hybrid enterprise network architecture. Maintains hybrid network integrity and connectivity while ensuring compliance with policies and maintains system backup and recovery capability. Collaborate with system engineers to support hybrid network architecture and ensure consistent network performance across cloud and on-prem environments. Document hybrid network configurations, changes, and topology diagrams for operational and compliance purposes. Provide escalated support for hybrid network incidents. Configure site-to-site VPNs and Direct Connect links between on-premises infrastructure and cloud environments. Configuring and maintaining cloud-based virtual networks, subnets, routing configurations, and network security controls. Support the monitoring and troubleshooting of cloud network connectivity issues using native logging, monitoring, and flow analysis tools. Perform routine audits of network access control lists (ACLs) and security group rules to ensure compliance with organizational policies. Manage public IP resources, network address translation (NAT), and internet connectivity components to support scalable cloud deployments. Implement cloud transit networking solutions to optimize connectivity between virtual networks across regions and accounts. Support the deployment and testing of network automation scripts using command-line tools and infrastructure-as-code (IaC) frameworks such as Terraform. Independently performs maintenance and upgrade of on-perm networks components including appliances, routers, switches, firewalls, and remote access systems. Job Requirements: 4+ years of network administration Proficient in using network management and monitoring platforms such as Riverbed, NetFlow, TAPs, SPANs, AWS Network Manager, Azure Network Watcher, or equivalent third-party solutions for visibility, diagnostics, and topology tracking. Experience configuring and supporting secure remote access solutions in hybrid environments, including site-to-site VPNs, client VPNs, and cloud-native access services (e.g., AWS Client VPN, Azure VPN Gateway, Zero Trust solutions). Experience with cloud-native and virtual network appliances for routing, switching, and traffic management, including deployment, configuration, and troubleshooting using packet capture and analysis tools (e.g., VPC Traffic Mirroring, Wireshark). Experience in the end-to-end design and implementation of on-premises network infrastructure for enterprise environments, including market research, equipment selection, configuration, and deployment from the ground up. Experience with enterprise class routers and switches, installation, configuration, hardware/software updates and patching, advanced troubleshooting skills, including the ability to capture and analyst packet level data (i.e. Wireshark PCAPS) Experience with network management tools (e.g., Cisco Prime). Experience with wireless network configurations and installation. Knowledge of Switches, Routers, Firewalls, LAN, WAN, TCP/IP, UDP, QoS. Must demonstrate advanced understanding of TCP/IP including layer 2/3 VLANs and routing protocols such as BGP, EIGRP, OSPF, RIP. Ability to express complex technical concepts effectively, both verbally and in writing. Must be available for weekend and evening work if required. Must be able to document in detail all implementations and projects. Must be a US Citizen. Desired Certifications: Cloud or networking certifications (e.g., AWS Advanced Networking - Specialty, Azure Network Engineer Associate, or Cisco CCNP) Powered by JazzHR QkpN5QQnhz
11/12/2026
Full time
Job Description Job Description BayNova is seeking a Network Engineer to join our IT Infrastructure Team in support of a federal government customer. This is a hybrid role, primarily performed remotely however will work on rotation with 1 to 3 days per week on-site in Alexandria, VA. The ideal candidate will be involved with the creation of procedures, identifying, troubleshooting and resolving problems, and assuring that requirements are met for new and existing systems in support of network engineering and installation. This position provides hands on technical support and managerial direction for the enterprise network infrastructure of a large Federal Government agency. Additionally, this individual should have experience with the implementation and maintenance of cloud networks, VPN tunnels, vLAN configurations, wireless network configurations, IPv6 and IPv4 (including complex sub-netting) and network security (e.g., Cisco ASA Firewalls, ACLs, IPsec, and other encryption methodologies). Job Responsibilities: Supports the design and implementation of hybrid enterprise network architecture. Maintains hybrid network integrity and connectivity while ensuring compliance with policies and maintains system backup and recovery capability. Collaborate with system engineers to support hybrid network architecture and ensure consistent network performance across cloud and on-prem environments. Document hybrid network configurations, changes, and topology diagrams for operational and compliance purposes. Provide escalated support for hybrid network incidents. Configure site-to-site VPNs and Direct Connect links between on-premises infrastructure and cloud environments. Configuring and maintaining cloud-based virtual networks, subnets, routing configurations, and network security controls. Support the monitoring and troubleshooting of cloud network connectivity issues using native logging, monitoring, and flow analysis tools. Perform routine audits of network access control lists (ACLs) and security group rules to ensure compliance with organizational policies. Manage public IP resources, network address translation (NAT), and internet connectivity components to support scalable cloud deployments. Implement cloud transit networking solutions to optimize connectivity between virtual networks across regions and accounts. Support the deployment and testing of network automation scripts using command-line tools and infrastructure-as-code (IaC) frameworks such as Terraform. Independently performs maintenance and upgrade of on-perm networks components including appliances, routers, switches, firewalls, and remote access systems. Job Requirements: 4+ years of network administration Proficient in using network management and monitoring platforms such as Riverbed, NetFlow, TAPs, SPANs, AWS Network Manager, Azure Network Watcher, or equivalent third-party solutions for visibility, diagnostics, and topology tracking. Experience configuring and supporting secure remote access solutions in hybrid environments, including site-to-site VPNs, client VPNs, and cloud-native access services (e.g., AWS Client VPN, Azure VPN Gateway, Zero Trust solutions). Experience with cloud-native and virtual network appliances for routing, switching, and traffic management, including deployment, configuration, and troubleshooting using packet capture and analysis tools (e.g., VPC Traffic Mirroring, Wireshark). Experience in the end-to-end design and implementation of on-premises network infrastructure for enterprise environments, including market research, equipment selection, configuration, and deployment from the ground up. Experience with enterprise class routers and switches, installation, configuration, hardware/software updates and patching, advanced troubleshooting skills, including the ability to capture and analyst packet level data (i.e. Wireshark PCAPS) Experience with network management tools (e.g., Cisco Prime). Experience with wireless network configurations and installation. Knowledge of Switches, Routers, Firewalls, LAN, WAN, TCP/IP, UDP, QoS. Must demonstrate advanced understanding of TCP/IP including layer 2/3 VLANs and routing protocols such as BGP, EIGRP, OSPF, RIP. Ability to express complex technical concepts effectively, both verbally and in writing. Must be available for weekend and evening work if required. Must be able to document in detail all implementations and projects. Must be a US Citizen. Desired Certifications: Cloud or networking certifications (e.g., AWS Advanced Networking - Specialty, Azure Network Engineer Associate, or Cisco CCNP) Powered by JazzHR QkpN5QQnhz
Job Description Job Description Genesis10 is currently seeking a Network Engineer for a contract position with a Global Financial Institution located in Charlotte, NC, Kennesaw, GA or Jersey City, NJ. This is a 12+ month contract opportunity. This role is for a professional engineer with in-depth knowledge of Contact Center technologies, specifically supporting an Avaya contact center migration to Genesys Cloud. The position resides within the Real Time Collaboration Contact Center Engineering team and is responsible for the implementation and review of engineering plans, developing program schedules, and creating documentation related to fast-moving programs. Responsibilities: Support the implementation and review of engineering plans for contact center products and solutions Develop program schedules, tasks, and communication materials for senior leadership Create and maintain contact center engineering documentation Participate in cross-functional teams and work effectively in a geographically dispersed team Work evenings and weekends as project requirements dictate Requirements: 8+ years of Contact Center experience Extensive PBX/ACD and VoIP programming experience on Avaya ACM, with working knowledge of IVR, CTI, Call Recording (NICE), call flows, vectors, and adjunct routing Strong hands-on knowledge and extensive technical experience with Avaya Voice solutions including ACM, System & Session Manager, AES, and CMS Experience with Avaya Call Manager, Avaya System Manager, Avaya Site Administrator, Provision or Provision Site Administrator Knowledge of SIP and Traditional ISDN/PRI trunking Experience with VoIP endpoint (H.323, SIP, etc.) configuration Ability to work under tight deadlines and in a high-pressure environment Strong analytical, organizational, and communication skills Desired skills: Bachelor's degree in a technical major such as computer science or computer engineering, or 10 years of relevant experience in lieu of a degree Experience with E911 configuration on Intrado e911 products In-depth knowledge of TCP/IP Experience with configuration and support in a complex multi-layered network environment Pay range: $60.24 - $68.24 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/12/2026
Full time
Job Description Job Description Genesis10 is currently seeking a Network Engineer for a contract position with a Global Financial Institution located in Charlotte, NC, Kennesaw, GA or Jersey City, NJ. This is a 12+ month contract opportunity. This role is for a professional engineer with in-depth knowledge of Contact Center technologies, specifically supporting an Avaya contact center migration to Genesys Cloud. The position resides within the Real Time Collaboration Contact Center Engineering team and is responsible for the implementation and review of engineering plans, developing program schedules, and creating documentation related to fast-moving programs. Responsibilities: Support the implementation and review of engineering plans for contact center products and solutions Develop program schedules, tasks, and communication materials for senior leadership Create and maintain contact center engineering documentation Participate in cross-functional teams and work effectively in a geographically dispersed team Work evenings and weekends as project requirements dictate Requirements: 8+ years of Contact Center experience Extensive PBX/ACD and VoIP programming experience on Avaya ACM, with working knowledge of IVR, CTI, Call Recording (NICE), call flows, vectors, and adjunct routing Strong hands-on knowledge and extensive technical experience with Avaya Voice solutions including ACM, System & Session Manager, AES, and CMS Experience with Avaya Call Manager, Avaya System Manager, Avaya Site Administrator, Provision or Provision Site Administrator Knowledge of SIP and Traditional ISDN/PRI trunking Experience with VoIP endpoint (H.323, SIP, etc.) configuration Ability to work under tight deadlines and in a high-pressure environment Strong analytical, organizational, and communication skills Desired skills: Bachelor's degree in a technical major such as computer science or computer engineering, or 10 years of relevant experience in lieu of a degree Experience with E911 configuration on Intrado e911 products In-depth knowledge of TCP/IP Experience with configuration and support in a complex multi-layered network environment Pay range: $60.24 - $68.24 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description Overview We are seeking individuals who are interested in working on our FBI contract, please apply to this posting. This listing is a method to gather interest in the contract and task orders. By submitted your resume, you are expressing interest, not applying to a specific role. Should your background meet current or future openings - a member of the team will reach out TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Responsibilities The TekSynap FBI employees currently support roles as: Junior Network Engineers Network Engineers System Administrators Circuit Analysts Network Configuration Analyst Wireless Engineer AND MORE These roles require an active Top-Secret clearance and active certifications. If you are contacted for an opportunity the employment manager will provide the job description and requirements. Qualifications EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
11/12/2026
Full time
Job Description Job Description Overview We are seeking individuals who are interested in working on our FBI contract, please apply to this posting. This listing is a method to gather interest in the contract and task orders. By submitted your resume, you are expressing interest, not applying to a specific role. Should your background meet current or future openings - a member of the team will reach out TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Responsibilities The TekSynap FBI employees currently support roles as: Junior Network Engineers Network Engineers System Administrators Circuit Analysts Network Configuration Analyst Wireless Engineer AND MORE These roles require an active Top-Secret clearance and active certifications. If you are contacted for an opportunity the employment manager will provide the job description and requirements. Qualifications EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
Job Description Job Description Description: Department: Island Enterprises Inc. Reports to: IT Director FLSA Status: Exempt Starting Pay: $40.86 hourly Opens: September 11, 2026 Closes: September 25, 2026 POSITION SUMMARY The Network Engineer designs, configures, maintains, and secures network infrastructure across IEI and its affiliated entities. This position supports multi-site operations and Microsoft Azure-connected services, provides advanced Tier 3 troubleshooting, and maintains reliable and secure network environments using Cisco Meraki, Ubiquiti UniFi, and Microsoft Azure technologies. ESSENTIAL DUTIES Network Engineering and Administration 1. Engineers, configures, administers, and supports multi-site wired, wireless, firewall, and WAN infrastructure, with primary responsibility for Cisco Meraki and Ubiquiti UniFi network environments. 2. Configures and maintains IP addressing, subnetting, VLANs, routing, DHCP, DNS, NAT, Quality of Service (QoS), wireless networks, and related network services. 3. Designs, configures, and troubleshoots site-to-site VPNs, remote-access connectivity, WAN failover, redundancy, and secure connectivity between business locations and cloud-hosted resources. Azure and Hybrid Network Engineering 4. Administers Microsoft Azure networking components, including virtual networks (VNets), subnets, Network Security Groups (NSGs), route tables, VPN gateways, and hybrid connectivity between Azure and on-premises environments. 5. Troubleshoots complex hybrid connectivity, routing, latency, name-resolution, firewall, and access issues affecting Azure-hosted and business-critical services. Network Security and Compliance 6. Designs, implements, and maintains network segmentation, firewall policies, logical access boundaries, and secure communication standards in support of Zero Trust, PCI-DSS, and organizational cybersecurity requirements. 7. Maintains network device firmware, secure configurations, configuration backups, and remediation activities in coordination with the IT Director, Managed SOC, and external security partners. 8. Supports cybersecurity assessments, incident response, PCI-DSS evidence collection, segmentation validation, vulnerability remediation, and network-control documentation. Monitoring, Troubleshooting, and Reliability 9. Provides Tier 3 escalation support and independently performs root-cause analysis for complex LAN, WAN, WLAN, VPN, firewall, and Azure network issues using appropriate diagnostic tools, logs, and packet-level troubleshooting methods. 10. Monitors network availability, bandwidth, latency, device health, and capacity trends; identifies recurring issues and recommends corrective actions before they affect business operations. Architecture, Projects, and Lifecycle Planning 11. Plans and implements network upgrades, site deployments, migrations, circuit changes, failover testing, equipment replacements, and infrastructure modernization projects. 12. Evaluates network design, capacity, redundancy, and security posture and recommends architectural improvements that support scalability, resiliency, business growth, and operational continuity. Documentation, Vendor Coordination, and Collaboration 13. Maintains accurate network topology diagrams, IP and VLAN documentation, equipment inventories, configuration standards, change records, technical procedures, and recovery information. 14. Coordinates technical work with internet service providers, telecom vendors, managed service providers, and security partners; validates vendor work and escalates service or technical issues as needed. 15. Works closely with the IT Operations Manager, Business Systems Analyst, Field Technicians, IT leadership, and business stakeholders on network-dependent projects, including VoIP readiness and business-critical system connectivity. 16. Performs other duties as assigned; maintains confidentiality; attends required meetings and training; and maintains awareness and sensitivity to Native American Culture. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees may be exposed to the following conditions: Primarily on-site with travel to all IEI business locations as required. Occasional after-hours work may be necessary to perform maintenance, upgrades, planned changes, or emergency repairs. KNOWLEDGE, SKILLS, AND ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items listed below are representative of the knowledge, skill, and/or ability for this position. Language Skills: Ability to read, interpret, and develop technical documentation, network diagrams, procedures, standards, and change records. Ability to clearly communicate technical information and network-related issues to IT staff, vendors, management, and nontechnical stakeholders. Mathematical Skills: Ability to understand and apply networking calculations and concepts related to IP addressing, subnetting, bandwidth, routing, capacity, and network performance. Reasoning Ability: Strong analytical and root-cause problem-solving skills, including the ability to interpret logs, routing behavior, packet captures, and performance data. Ability to identify and troubleshoot complex network issues, evaluate possible solutions, and determine appropriate corrective action. Ability to prioritize competing operational issues and project responsibilities with limited supervision in a multi-site environment. Computer Skills: Advanced practical knowledge of enterprise networking concepts, including TCP/IP, subnetting, VLANs, routing, DNS, DHCP, NAT, VPNs, wireless networking, and network segmentation. Ability to independently configure, troubleshoot, and validate production network changes within Cisco Meraki, Ubiquiti UniFi, and Microsoft Azure environments. Ability to maintain accurate technical documentation and protect confidential system credentials, access permissions, network configurations, and security information. Ability to work flexible hours and respond to network emergencies or planned maintenance as needed. EDUCATION AND EXPERIENCE Education: High School Diploma/GED and 5 years of progressively responsible hands-on network engineering or advanced network administration experience, including experience supporting multi-site production environments OR Associate of Arts Degree in related field and 3 years of progressively responsible hands-on network engineering or advanced network administration experience, including experience supporting multi-site production environments OR Bachelor's degree in related field and 1 year of progressively responsible hands-on network engineering or advanced network administration experience, including experience supporting multi-site production environments Relevant vendor certifications or technical education in networking, cloud infrastructure, or information technology. Candidates must be prepared to discuss specific production environments, projects, network changes, and troubleshooting scenarios they personally designed, configured, implemented, or resolved. Certificates & Licenses: Must have valid Washington State Driver License. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel with frequent hand and wrist movements; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision depth perception and ability to adjust focus. Ability to lift, move, and transport network equipment weighing up to 50 lbs. Other Requirements: Must be able to pass a criminal background check and follow the Squaxin Island Tribe's drug policies. Must maintain confidentiality of system credentials, access permissions, network configurations, and security information. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Disclaimer The Company has reviewed this job description to ensure that essential functions and basic duties have been included . click apply for full job details
11/12/2026
Full time
Job Description Job Description Description: Department: Island Enterprises Inc. Reports to: IT Director FLSA Status: Exempt Starting Pay: $40.86 hourly Opens: September 11, 2026 Closes: September 25, 2026 POSITION SUMMARY The Network Engineer designs, configures, maintains, and secures network infrastructure across IEI and its affiliated entities. This position supports multi-site operations and Microsoft Azure-connected services, provides advanced Tier 3 troubleshooting, and maintains reliable and secure network environments using Cisco Meraki, Ubiquiti UniFi, and Microsoft Azure technologies. ESSENTIAL DUTIES Network Engineering and Administration 1. Engineers, configures, administers, and supports multi-site wired, wireless, firewall, and WAN infrastructure, with primary responsibility for Cisco Meraki and Ubiquiti UniFi network environments. 2. Configures and maintains IP addressing, subnetting, VLANs, routing, DHCP, DNS, NAT, Quality of Service (QoS), wireless networks, and related network services. 3. Designs, configures, and troubleshoots site-to-site VPNs, remote-access connectivity, WAN failover, redundancy, and secure connectivity between business locations and cloud-hosted resources. Azure and Hybrid Network Engineering 4. Administers Microsoft Azure networking components, including virtual networks (VNets), subnets, Network Security Groups (NSGs), route tables, VPN gateways, and hybrid connectivity between Azure and on-premises environments. 5. Troubleshoots complex hybrid connectivity, routing, latency, name-resolution, firewall, and access issues affecting Azure-hosted and business-critical services. Network Security and Compliance 6. Designs, implements, and maintains network segmentation, firewall policies, logical access boundaries, and secure communication standards in support of Zero Trust, PCI-DSS, and organizational cybersecurity requirements. 7. Maintains network device firmware, secure configurations, configuration backups, and remediation activities in coordination with the IT Director, Managed SOC, and external security partners. 8. Supports cybersecurity assessments, incident response, PCI-DSS evidence collection, segmentation validation, vulnerability remediation, and network-control documentation. Monitoring, Troubleshooting, and Reliability 9. Provides Tier 3 escalation support and independently performs root-cause analysis for complex LAN, WAN, WLAN, VPN, firewall, and Azure network issues using appropriate diagnostic tools, logs, and packet-level troubleshooting methods. 10. Monitors network availability, bandwidth, latency, device health, and capacity trends; identifies recurring issues and recommends corrective actions before they affect business operations. Architecture, Projects, and Lifecycle Planning 11. Plans and implements network upgrades, site deployments, migrations, circuit changes, failover testing, equipment replacements, and infrastructure modernization projects. 12. Evaluates network design, capacity, redundancy, and security posture and recommends architectural improvements that support scalability, resiliency, business growth, and operational continuity. Documentation, Vendor Coordination, and Collaboration 13. Maintains accurate network topology diagrams, IP and VLAN documentation, equipment inventories, configuration standards, change records, technical procedures, and recovery information. 14. Coordinates technical work with internet service providers, telecom vendors, managed service providers, and security partners; validates vendor work and escalates service or technical issues as needed. 15. Works closely with the IT Operations Manager, Business Systems Analyst, Field Technicians, IT leadership, and business stakeholders on network-dependent projects, including VoIP readiness and business-critical system connectivity. 16. Performs other duties as assigned; maintains confidentiality; attends required meetings and training; and maintains awareness and sensitivity to Native American Culture. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees may be exposed to the following conditions: Primarily on-site with travel to all IEI business locations as required. Occasional after-hours work may be necessary to perform maintenance, upgrades, planned changes, or emergency repairs. KNOWLEDGE, SKILLS, AND ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items listed below are representative of the knowledge, skill, and/or ability for this position. Language Skills: Ability to read, interpret, and develop technical documentation, network diagrams, procedures, standards, and change records. Ability to clearly communicate technical information and network-related issues to IT staff, vendors, management, and nontechnical stakeholders. Mathematical Skills: Ability to understand and apply networking calculations and concepts related to IP addressing, subnetting, bandwidth, routing, capacity, and network performance. Reasoning Ability: Strong analytical and root-cause problem-solving skills, including the ability to interpret logs, routing behavior, packet captures, and performance data. Ability to identify and troubleshoot complex network issues, evaluate possible solutions, and determine appropriate corrective action. Ability to prioritize competing operational issues and project responsibilities with limited supervision in a multi-site environment. Computer Skills: Advanced practical knowledge of enterprise networking concepts, including TCP/IP, subnetting, VLANs, routing, DNS, DHCP, NAT, VPNs, wireless networking, and network segmentation. Ability to independently configure, troubleshoot, and validate production network changes within Cisco Meraki, Ubiquiti UniFi, and Microsoft Azure environments. Ability to maintain accurate technical documentation and protect confidential system credentials, access permissions, network configurations, and security information. Ability to work flexible hours and respond to network emergencies or planned maintenance as needed. EDUCATION AND EXPERIENCE Education: High School Diploma/GED and 5 years of progressively responsible hands-on network engineering or advanced network administration experience, including experience supporting multi-site production environments OR Associate of Arts Degree in related field and 3 years of progressively responsible hands-on network engineering or advanced network administration experience, including experience supporting multi-site production environments OR Bachelor's degree in related field and 1 year of progressively responsible hands-on network engineering or advanced network administration experience, including experience supporting multi-site production environments Relevant vendor certifications or technical education in networking, cloud infrastructure, or information technology. Candidates must be prepared to discuss specific production environments, projects, network changes, and troubleshooting scenarios they personally designed, configured, implemented, or resolved. Certificates & Licenses: Must have valid Washington State Driver License. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel with frequent hand and wrist movements; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision depth perception and ability to adjust focus. Ability to lift, move, and transport network equipment weighing up to 50 lbs. Other Requirements: Must be able to pass a criminal background check and follow the Squaxin Island Tribe's drug policies. Must maintain confidentiality of system credentials, access permissions, network configurations, and security information. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Disclaimer The Company has reviewed this job description to ensure that essential functions and basic duties have been included . click apply for full job details
Job Description Job Description Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary JCS Solutions is seeking a Principal Network Engineer specializing in Routing and Switching to serve as the senior technical authority for a large-scale enterprise network supporting a Department of Defense environment. This role is responsible for advancing network innovation through strategic design, modernization, and implementation efforts that improve network security, scalability, resiliency, and performance. The successful candidate will provide architectural leadership across core, distribution, access, WAN, and data center environments while defining enterprise standards for routing, switching, segmentation, resiliency, and network modernization initiatives. This individual will serve as the final technical escalation point for complex networking challenges and will provide oversight and direction to engineering teams executing enterprise network initiatives. This role requires deep technical expertise, strong leadership skills, and the ability to communicate complex architectural decisions and implementation strategies to government stakeholders, technical leadership, and approval boards. Location: Ft. Meade, MD Clearance: Secret Salary: $104,000.00 - $149,000.00 Certification: Active DoD 8140/8570 IAT Level II certification. What's in it for you: Join a premier technology firm specializing in innovative solutions. Be part of a collaborative, inclusive, and innovative work culture. Enjoy tremendous growth potential in a high-performing team environment. A robust benefits package: Health, dental, and vision insurance Life insurance Short-and-long term disability Paid time off (PTO) 401k retirement plan with employer match Annual Professional Development Reimbursement Program And more! What you will do: Architecture and Design Authority Own the enterprise routing and switching architecture, including core, distribution, access, WAN edge, and data center interconnect designs. Define routing architecture and policy standards across BGP, OSPF, EIGRP, and static routing environments. Develop addressing strategies, route filtering and summarization standards, redistribution boundaries, convergence targets, and path-selection policies. Define Layer 2 and high-availability architectures, including VLAN strategy, spanning-tree design, link aggregation, VRFs, multicast, segmentation, redundancy models, and QoS policies. Evaluate current network architectures and identify opportunities to improve performance, scalability, resiliency, and operational efficiency. Establish and enforce network design standards, configuration baselines, and architectural patterns. Project Execution Lead network engineering projects from planning through implementation. Perform architecture reviews, requirements analysis, dependency identification, implementation planning, execution oversight, validation, and operational transition activities. Develop implementation plans, schedules, cutover procedures, rollback plans, contingency procedures, and validation methodologies. Lead network modernization initiatives involving segmentation, IPv4/IPv6 transition, network optimization, lifecycle replacement, connectivity consolidation, automation, and software-defined networking adoption. Coordinate maintenance windows, testing events, deployment activities, and rollback execution for mission-critical network changes. Collaborate with network architects, cybersecurity teams, operations personnel, project managers, and technical subject matter experts to deliver complex infrastructure initiatives. Technical Leadership Serve as the final escalation point for complex routing, switching, transport, convergence, and network performance issues. Provide technical direction, mentoring, and day-to-day guidance to network engineers, administrators, and analysts. Review engineering designs and implementation activities to ensure technical quality and architectural compliance. Manage competing priorities and concurrent engineering efforts while maintaining accountability for successful delivery. Improve engineering processes, implementation playbooks, runbooks, technical standards, documentation practices, and operational transition procedures. Documentation Develop and maintain logical and physical network architecture diagrams. Create routing standards, policy documentation, address plans, and configuration baselines. Develop implementation plans, testing procedures, validation criteria, and rollback documentation. Maintain risk assessments, decision registers, dependency tracking documents, technical standards, and runbooks. Produce as-built documentation and operational transition packages. What you will bring: Bachelor's degree or equivalent experience with 12+ years of relevant experience, or Master's degree with 10+ years of experience. Specific experience, education, and training may be considered in lieu of a degree. Active DoD Secret security clearance. Current DoD 8140/8570 IAT Level II certification or higher. Significant experience designing and implementing network security architecture in complex, large-scale enterprise environments. Experience serving as a senior technical lead directing network and security engineers, administrators, analysts, or implementation teams. Experience leading security engineering projects from planning through implementation. Hands-on engineering experience with: Next-generation firewalls Intrusion detection and prevention systems Proxies and TLS inspection solutions VPN and encryption services Network access control platforms Experience with network segmentation and secure connectivity initiatives. Experience with data-flow analysis, firewall policy reviews, ACL management, security-zone design, stakeholder coordination, and implementation planning. Strong knowledge of: TCP/IP Routing protocols Switching VLANs DNS/DHCP/IPAM NAT QoS Software-defined networking Cloud-connected environments Hands-on experience with two or more of the following technologies: Palo Alto Cisco Aruba Dell Infoblox Brocade Working knowledge of: NIST FedRAMP FISMA RMF DISA STIGs DoD cybersecurity requirements Demonstrated ability to manage competing priorities and deliver complex technical initiatives. Experience documenting network and security architectures using Visio, PowerPoint, Cameo, or similar tools. Excellent written and verbal communication skills. Experience briefing senior leadership, cybersecurity authorities, stakeholders, and approval boards. Experience with wireless security and authentication, including WPA2/WPA3, 802.1X, RADIUS, and enterprise NAC platforms. Experience integrating wireless infrastructure with enterprise networking services, including DNS, DHCP, NTP, routing, and monitoring platforms. Experience developing and executing engineering designs, implementation plans, migration procedures, test plans, and production deployments. Strong troubleshooting and analytical skills with the ability to resolve complex wireless connectivity, authentication, and network performance issues. Strong written and verbal communication skills.
11/12/2026
Full time
Job Description Job Description Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary JCS Solutions is seeking a Principal Network Engineer specializing in Routing and Switching to serve as the senior technical authority for a large-scale enterprise network supporting a Department of Defense environment. This role is responsible for advancing network innovation through strategic design, modernization, and implementation efforts that improve network security, scalability, resiliency, and performance. The successful candidate will provide architectural leadership across core, distribution, access, WAN, and data center environments while defining enterprise standards for routing, switching, segmentation, resiliency, and network modernization initiatives. This individual will serve as the final technical escalation point for complex networking challenges and will provide oversight and direction to engineering teams executing enterprise network initiatives. This role requires deep technical expertise, strong leadership skills, and the ability to communicate complex architectural decisions and implementation strategies to government stakeholders, technical leadership, and approval boards. Location: Ft. Meade, MD Clearance: Secret Salary: $104,000.00 - $149,000.00 Certification: Active DoD 8140/8570 IAT Level II certification. What's in it for you: Join a premier technology firm specializing in innovative solutions. Be part of a collaborative, inclusive, and innovative work culture. Enjoy tremendous growth potential in a high-performing team environment. A robust benefits package: Health, dental, and vision insurance Life insurance Short-and-long term disability Paid time off (PTO) 401k retirement plan with employer match Annual Professional Development Reimbursement Program And more! What you will do: Architecture and Design Authority Own the enterprise routing and switching architecture, including core, distribution, access, WAN edge, and data center interconnect designs. Define routing architecture and policy standards across BGP, OSPF, EIGRP, and static routing environments. Develop addressing strategies, route filtering and summarization standards, redistribution boundaries, convergence targets, and path-selection policies. Define Layer 2 and high-availability architectures, including VLAN strategy, spanning-tree design, link aggregation, VRFs, multicast, segmentation, redundancy models, and QoS policies. Evaluate current network architectures and identify opportunities to improve performance, scalability, resiliency, and operational efficiency. Establish and enforce network design standards, configuration baselines, and architectural patterns. Project Execution Lead network engineering projects from planning through implementation. Perform architecture reviews, requirements analysis, dependency identification, implementation planning, execution oversight, validation, and operational transition activities. Develop implementation plans, schedules, cutover procedures, rollback plans, contingency procedures, and validation methodologies. Lead network modernization initiatives involving segmentation, IPv4/IPv6 transition, network optimization, lifecycle replacement, connectivity consolidation, automation, and software-defined networking adoption. Coordinate maintenance windows, testing events, deployment activities, and rollback execution for mission-critical network changes. Collaborate with network architects, cybersecurity teams, operations personnel, project managers, and technical subject matter experts to deliver complex infrastructure initiatives. Technical Leadership Serve as the final escalation point for complex routing, switching, transport, convergence, and network performance issues. Provide technical direction, mentoring, and day-to-day guidance to network engineers, administrators, and analysts. Review engineering designs and implementation activities to ensure technical quality and architectural compliance. Manage competing priorities and concurrent engineering efforts while maintaining accountability for successful delivery. Improve engineering processes, implementation playbooks, runbooks, technical standards, documentation practices, and operational transition procedures. Documentation Develop and maintain logical and physical network architecture diagrams. Create routing standards, policy documentation, address plans, and configuration baselines. Develop implementation plans, testing procedures, validation criteria, and rollback documentation. Maintain risk assessments, decision registers, dependency tracking documents, technical standards, and runbooks. Produce as-built documentation and operational transition packages. What you will bring: Bachelor's degree or equivalent experience with 12+ years of relevant experience, or Master's degree with 10+ years of experience. Specific experience, education, and training may be considered in lieu of a degree. Active DoD Secret security clearance. Current DoD 8140/8570 IAT Level II certification or higher. Significant experience designing and implementing network security architecture in complex, large-scale enterprise environments. Experience serving as a senior technical lead directing network and security engineers, administrators, analysts, or implementation teams. Experience leading security engineering projects from planning through implementation. Hands-on engineering experience with: Next-generation firewalls Intrusion detection and prevention systems Proxies and TLS inspection solutions VPN and encryption services Network access control platforms Experience with network segmentation and secure connectivity initiatives. Experience with data-flow analysis, firewall policy reviews, ACL management, security-zone design, stakeholder coordination, and implementation planning. Strong knowledge of: TCP/IP Routing protocols Switching VLANs DNS/DHCP/IPAM NAT QoS Software-defined networking Cloud-connected environments Hands-on experience with two or more of the following technologies: Palo Alto Cisco Aruba Dell Infoblox Brocade Working knowledge of: NIST FedRAMP FISMA RMF DISA STIGs DoD cybersecurity requirements Demonstrated ability to manage competing priorities and deliver complex technical initiatives. Experience documenting network and security architectures using Visio, PowerPoint, Cameo, or similar tools. Excellent written and verbal communication skills. Experience briefing senior leadership, cybersecurity authorities, stakeholders, and approval boards. Experience with wireless security and authentication, including WPA2/WPA3, 802.1X, RADIUS, and enterprise NAC platforms. Experience integrating wireless infrastructure with enterprise networking services, including DNS, DHCP, NTP, routing, and monitoring platforms. Experience developing and executing engineering designs, implementation plans, migration procedures, test plans, and production deployments. Strong troubleshooting and analytical skills with the ability to resolve complex wireless connectivity, authentication, and network performance issues. Strong written and verbal communication skills.
Job Description Job Description Job Summary: The position is responsible for driving Engineering and supporting other Network Engineers in their day-to-day operational activities. You will additionally work on high level design documentation, creating high-level topology drawings, and testing new technology. The IT Engineer is a direct report to the Technology Group Product Manager with understanding of business goals, business processes, and technology expertise in these areas. The IT Engineer Principle I is involved in the full technology life cycle and is responsible for designing, configuring, testing, implementing and supporting enterprise IT/OT network infrastructure. IT Engineer will work closely with Analysts and Product Managers to understand the business requirements that drive the analysis and physical design of technical solutions. IT Engineer may be assigned to either implementation or support functions. Implementation involves creating new technology-based solutions whereas support involves upgrades, maintenance or issue resolution to existing technology solutions. Job Responsibilities: Design, configuration, development, documentation and testing of enterprise LAN, WAN, Datacenter, wireless, internet and network security technology solutions to meet business or technology requirements. Provide advanced hands-on support for Cisco based routing, switching and security technologies in IT/OT areas. Support network segmentation and cybersecurity initiatives, including VLAN/VRF segmentation. Firewall enforcements, ACLs, NAC and Zero Trust related network controls. Develop and maintain network diagrams, configurations, SOPs, implementation plans, troubleshooting procedures and as-built documentation. Ensure network devices comply with organizational security standards, vulnerability remediation requirements, software lifecycle standards, and configuration baselines. Collaboration with internal and external teams/vendors to ensure proper integration of technology solutions while maintaining the highest levels of network availability and performance. Peer review of designs, implementation plans, software code, configuration settings or other artifacts. Work with IT Product teams and other IT/OT areas as appropriate throughout the development, testing and implementation life cycle, including participation in troubleshooting of production issues. Participating in the planning and execution of critical patches and version upgrades. Applies operational break fixes and performs other proactive maintenance activities until permanent solutions can be implemented. Makes solutions and solution parts production-ready by following the standard change management processes, completing required forms, following procedures, completing version control documents, etc. Job Specific Qualifications: Bachelor's degree in computer science or a related technical field. A minimum of 6 years of professional technology solution engineering. Demonstrated leadership capabilities through technology solution ownership and adoption, projects or other work experiences. Demonstrated experience translating business outcomes, business requirements and technical requirements into technical designs for new technology solutions or enhancements to existing technology solutions, while following architectural standards and organizational policies. Diverse experience in network/systems/security design and implementation of data network infrastructure based on mostly Cisco's equipment and technologies. Experience in designing, implementing, and supporting data and converged network infrastructure including most of the following: 802.lx, vPC, VXLAN, Routing Protocols including OSPF and BGP, LAN/WAN/Wireless protocols, Network Management tools Load Balancers, Virtual Private Networks (VPNs), Next-Gen Firewalls, and other network related technologies in support of a large corporate network. In-depth knowledge of Cisco IOS,IOS-XE, BGP, OSPF, and MPLS, technologies. Experience with Datacenter virtualization technologies including hands on experience with Cisco Nexus platform including Spine/Leaf, 9k, 7k, 3k switching. In-depth hands-on experience with Cisco ASR 8500/9000, 4000 ISR UC routers and Catalyst 9K, 4K, switching environments. Desired Qualifications: Cisco certifications -, CCNP Routing and Switching, Certified Information Systems Security Professional (CISSP).
11/12/2026
Full time
Job Description Job Description Job Summary: The position is responsible for driving Engineering and supporting other Network Engineers in their day-to-day operational activities. You will additionally work on high level design documentation, creating high-level topology drawings, and testing new technology. The IT Engineer is a direct report to the Technology Group Product Manager with understanding of business goals, business processes, and technology expertise in these areas. The IT Engineer Principle I is involved in the full technology life cycle and is responsible for designing, configuring, testing, implementing and supporting enterprise IT/OT network infrastructure. IT Engineer will work closely with Analysts and Product Managers to understand the business requirements that drive the analysis and physical design of technical solutions. IT Engineer may be assigned to either implementation or support functions. Implementation involves creating new technology-based solutions whereas support involves upgrades, maintenance or issue resolution to existing technology solutions. Job Responsibilities: Design, configuration, development, documentation and testing of enterprise LAN, WAN, Datacenter, wireless, internet and network security technology solutions to meet business or technology requirements. Provide advanced hands-on support for Cisco based routing, switching and security technologies in IT/OT areas. Support network segmentation and cybersecurity initiatives, including VLAN/VRF segmentation. Firewall enforcements, ACLs, NAC and Zero Trust related network controls. Develop and maintain network diagrams, configurations, SOPs, implementation plans, troubleshooting procedures and as-built documentation. Ensure network devices comply with organizational security standards, vulnerability remediation requirements, software lifecycle standards, and configuration baselines. Collaboration with internal and external teams/vendors to ensure proper integration of technology solutions while maintaining the highest levels of network availability and performance. Peer review of designs, implementation plans, software code, configuration settings or other artifacts. Work with IT Product teams and other IT/OT areas as appropriate throughout the development, testing and implementation life cycle, including participation in troubleshooting of production issues. Participating in the planning and execution of critical patches and version upgrades. Applies operational break fixes and performs other proactive maintenance activities until permanent solutions can be implemented. Makes solutions and solution parts production-ready by following the standard change management processes, completing required forms, following procedures, completing version control documents, etc. Job Specific Qualifications: Bachelor's degree in computer science or a related technical field. A minimum of 6 years of professional technology solution engineering. Demonstrated leadership capabilities through technology solution ownership and adoption, projects or other work experiences. Demonstrated experience translating business outcomes, business requirements and technical requirements into technical designs for new technology solutions or enhancements to existing technology solutions, while following architectural standards and organizational policies. Diverse experience in network/systems/security design and implementation of data network infrastructure based on mostly Cisco's equipment and technologies. Experience in designing, implementing, and supporting data and converged network infrastructure including most of the following: 802.lx, vPC, VXLAN, Routing Protocols including OSPF and BGP, LAN/WAN/Wireless protocols, Network Management tools Load Balancers, Virtual Private Networks (VPNs), Next-Gen Firewalls, and other network related technologies in support of a large corporate network. In-depth knowledge of Cisco IOS,IOS-XE, BGP, OSPF, and MPLS, technologies. Experience with Datacenter virtualization technologies including hands on experience with Cisco Nexus platform including Spine/Leaf, 9k, 7k, 3k switching. In-depth hands-on experience with Cisco ASR 8500/9000, 4000 ISR UC routers and Catalyst 9K, 4K, switching environments. Desired Qualifications: Cisco certifications -, CCNP Routing and Switching, Certified Information Systems Security Professional (CISSP).
Job Description Job Description We need your talent, teamwork, and energy to help us achieve great things that inspire people all over the globe. We need you to bring creative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will enable the exploration of space while benefiting people here on Earth. We are excited about what we do, and we need you on our team as we take on exciting challenges for NASA's pursuits in deep space exploration. As NASA's largest engineering solutions provider working together with NASA at centers across the United States. We have an exciting opportunity for a Systems Engineer to join the JETSII Contract with Nexus, a teammate company. As a Systems Engineer, you will work with NASA JSC Engineering's EX2 Branch and Orion Program Management to define NASA's Orion's mission activities on the moon as part of the Artemis program. This work may include: Work as an Orion Mission Planner and analyst by being responsible for the coordination and technical integration of the Orion spacecraft vehicle performance, limitations, and mission readiness. Perform technical integration of cross-system issues, including developing issue resolution plans, determining technical/cost/schedule impacts, and recommending courses of action to minimize impacts to the overall vehicle. Coordinate technical engineering integration with other elements for the Orion Program Office, the prime contractor, European Space Agency, hardware owners, NASA system managers, and integrated vehicle performance and other centers and programs. Participate in Orion Program review boards, technical interchanges, and other technical boards and forums providing expert technical guidance regarding the spacecraft capability and mission design. Coordinate with multiple engineering disciplines in support of spacecraft performance and mission planning trade studies. Provide a status of technical assistance activities, communicates to Program management and team leads, elevates issues, and recommends mitigations to the Orion Program while communicating with the appropriate systems leads, Technical Authorities and line management. Coordinate all activities through the Mission Planning and Analysis Lead. Understand mission concept of operations, mission objectives, and spacecraft systems. Develop concepts and define future human space exploration vehicles and missions. Study future Lunar mission campaigns, evaluating constraints across multiple space vehicles such as Gateway, Orion and HLS. Work on requirements definition, flow-down, assessment and verification. Work with team members to identify risks, develop risk statements and responses. Review documentation for major milestone reviews such as CBR, PDR, CDR, etc. Review Hazard Analyses. Work on trade studies and participate in stakeholder reviews. Work in a team environment. Report to the team lead to provide status on progress, issues and requests for support. Maintain a professional relationship with the NASA customer, other NASA support contractors and Orion commercial partners. Perform other duties as required. Requisition Qualifications: This position has been posted at multiple levels. Depending on the candidate's experience, requirements, and business needs, we reserve the right to consider candidates at any level for which this position has been advertised. Typically requires a minimum of a bachelor's degree in engineering and normally possess 5 - 10 years of related experience. License and certification may be required. Experience in early program concept development and formulation.Experience with requirements development, design trades, development of Concept of Operations, risk analysis, and system analysis of space hardware. Experience creating concepts for operations of single vehicle systems as well as operations across multiple space vehicles. Experience with technology roadmap development and creating technology infusion plans. Experience collecting/understanding stakeholder needs. Experience with interface definition for vehicle subsystems. Experience with interface definitions between multiple vehicles or elements of a mission. Experience creating configuration growth or evolution plans and defining incremental capabilities for a mission sequence. Ability to define mission sequences both within a single mission and across multiple missions. Experience with Test and Verification of spaceflight hardware. Knowledge of systems engineering principles and associated documentation. Requisition Preferences: Electrical, mechanical, or aerospace engineering degree. Experience working with multiple NASA organizations. Experience working across NASA centers. Experience with hardware or software development projects. Experience with space mission analysis (e.g., orbit analysis, delta-V budgets, spacecraft constraint evaluation). Familiarity with human space exploration systems (for example Orion, Commercial Crew, ISS, EMU/xEMU). Basic knowledge of commonly used concepts, practices, and procedures in the space hardware field, such as mechanical and electrical system design, engineering drawings and sketches, and material selection for engineering products. INCOSE Systems Engineering Professional certification. Familiarity with system architecture tools such as DoDAF, TODAF, etc. Job Posted by ApplicantPro
11/12/2026
Full time
Job Description Job Description We need your talent, teamwork, and energy to help us achieve great things that inspire people all over the globe. We need you to bring creative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will enable the exploration of space while benefiting people here on Earth. We are excited about what we do, and we need you on our team as we take on exciting challenges for NASA's pursuits in deep space exploration. As NASA's largest engineering solutions provider working together with NASA at centers across the United States. We have an exciting opportunity for a Systems Engineer to join the JETSII Contract with Nexus, a teammate company. As a Systems Engineer, you will work with NASA JSC Engineering's EX2 Branch and Orion Program Management to define NASA's Orion's mission activities on the moon as part of the Artemis program. This work may include: Work as an Orion Mission Planner and analyst by being responsible for the coordination and technical integration of the Orion spacecraft vehicle performance, limitations, and mission readiness. Perform technical integration of cross-system issues, including developing issue resolution plans, determining technical/cost/schedule impacts, and recommending courses of action to minimize impacts to the overall vehicle. Coordinate technical engineering integration with other elements for the Orion Program Office, the prime contractor, European Space Agency, hardware owners, NASA system managers, and integrated vehicle performance and other centers and programs. Participate in Orion Program review boards, technical interchanges, and other technical boards and forums providing expert technical guidance regarding the spacecraft capability and mission design. Coordinate with multiple engineering disciplines in support of spacecraft performance and mission planning trade studies. Provide a status of technical assistance activities, communicates to Program management and team leads, elevates issues, and recommends mitigations to the Orion Program while communicating with the appropriate systems leads, Technical Authorities and line management. Coordinate all activities through the Mission Planning and Analysis Lead. Understand mission concept of operations, mission objectives, and spacecraft systems. Develop concepts and define future human space exploration vehicles and missions. Study future Lunar mission campaigns, evaluating constraints across multiple space vehicles such as Gateway, Orion and HLS. Work on requirements definition, flow-down, assessment and verification. Work with team members to identify risks, develop risk statements and responses. Review documentation for major milestone reviews such as CBR, PDR, CDR, etc. Review Hazard Analyses. Work on trade studies and participate in stakeholder reviews. Work in a team environment. Report to the team lead to provide status on progress, issues and requests for support. Maintain a professional relationship with the NASA customer, other NASA support contractors and Orion commercial partners. Perform other duties as required. Requisition Qualifications: This position has been posted at multiple levels. Depending on the candidate's experience, requirements, and business needs, we reserve the right to consider candidates at any level for which this position has been advertised. Typically requires a minimum of a bachelor's degree in engineering and normally possess 5 - 10 years of related experience. License and certification may be required. Experience in early program concept development and formulation.Experience with requirements development, design trades, development of Concept of Operations, risk analysis, and system analysis of space hardware. Experience creating concepts for operations of single vehicle systems as well as operations across multiple space vehicles. Experience with technology roadmap development and creating technology infusion plans. Experience collecting/understanding stakeholder needs. Experience with interface definition for vehicle subsystems. Experience with interface definitions between multiple vehicles or elements of a mission. Experience creating configuration growth or evolution plans and defining incremental capabilities for a mission sequence. Ability to define mission sequences both within a single mission and across multiple missions. Experience with Test and Verification of spaceflight hardware. Knowledge of systems engineering principles and associated documentation. Requisition Preferences: Electrical, mechanical, or aerospace engineering degree. Experience working with multiple NASA organizations. Experience working across NASA centers. Experience with hardware or software development projects. Experience with space mission analysis (e.g., orbit analysis, delta-V budgets, spacecraft constraint evaluation). Familiarity with human space exploration systems (for example Orion, Commercial Crew, ISS, EMU/xEMU). Basic knowledge of commonly used concepts, practices, and procedures in the space hardware field, such as mechanical and electrical system design, engineering drawings and sketches, and material selection for engineering products. INCOSE Systems Engineering Professional certification. Familiarity with system architecture tools such as DoDAF, TODAF, etc. Job Posted by ApplicantPro
Job Description Job Description Systems Engineer/Configuration Analyst - IBDSS II Full Time, Huntsville, AL (Onsite) SECRET Referral Bonus: $1,000 Job Description: Semper Valens Solutions is looking for a Systens Engineer/Configurations Analyst to join our systems engineering team responsible for changes to documentation, technical drawings, technical drawing organization, physical configuration audits (PCA), part and drawing analysis. The Configuration Analyst will follow processes and work with other engineering teams to deliver exceptional products to the Army customer. The successful candidate will draw upon previous experience and will work with the entire systems engineering team to provide consistent high-quality support and timely response to system and obsolescence issues. The Ideal candidate must be able to work within a high performing team with little oversight throughout the systems engineering and product lifecycle. Position Responsibilities: Work directly with the Configuration Management lead within the Systems Engineering branch with a primary focus on Physical Configuration Audits and Obsolescence. Be an integral point within the change management process and engineering change proposals for all Urgent Capability Acquisition programs assigned to IBD-SS. Process changes to organize an existing body of knowledge using a Product Data Management tool. Perform Knowledge Management and integrate documentation and processes into a PDM tool. Identify and coordinate processes for version management, system build, backup and recovery, archiving, and change management. Work with the configuration manager to monitor and control change review processes. Support and facilitate auditing and reporting. Assist in documenting baseline configurations for applications, software, and hardware assets. Evaluate, update, and maintain PdM FPS product configuration documentation and architecture libraries, and processes necessary for management support, and reporting of UCA statuses to the Government customer. Review technical documentation for the project's hardware and software to include installation, configuration and how-to documentation Document requirements to update configuration data management processes and procedures for use throughout the PdM FPS program Work closely with other systems engineers to develop and review documents for Business Processes, Requirements Analysis, Configuration Management, Technical Risk, and Engineering Change Reports in accordance with customer specifications. Other duties as assigned Position Requirements: Bachelor's degree and 0-2 years of relevant experience (additional years of relevant experience may be applied in lieu of degree) Must have an active DoD SECRET clearance or ability to obtain one within six (6) months from start date Effective communications skills are required Desired Skills and Experience: Experience with Windchill, ePDM, or other PDM/PLM tools and processes Experience working on teams of five or more people to achieve team goals and objectives Experience conducting Physical Configuration Audits and reconciling physical products to engineering drawings Knowledge of the processes and procedures related to configuration management and product lifecycle management within DoD Systems Engineering Relevant and related military/government experience performing IT configuration management support is required Knowledge of the function of and ability to use Product Lifecycle Management Tools Knowledge of the organization's products and services, customer requirements, purpose and structure of required documentation, and end user's level of understanding are highly desired About Semper Valens Solutions: Semper Valens Solutions, Inc. (SVS) is a Service-Disabled Veteran Owned Small Business (SDVOSB) providing Cost Effective Software and Systems Engineering, Field Support, Training and Full Life cycle Support Management to the DOD and VA community. At Semper Valens, our vision is to remain a creative, cutting edge and cost-effective solutions provider where our shared intellect, industry experience, and technology excellence, make a positive difference in our customer's success. Our solutions help bridge the gap between IT and business prioritizations to optimize budgets, risks, and operational processes. We search for outstanding technical professionals, hiring at all levels of the experience spectrum; intermediate, journeyman and senior. Consider us for your career plan. Semper Valens Solutions is an Equal Opportunity Employer Semper Valens Solutions proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital/parental status, pregnancy/childbirth, or related conditions, physical or mental disability, genetic information, status as a Disabled Veteran, Recently Separated Veteran, Active-Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you require a reasonable accommodation to apply for a position with Semper Valens Solutions through its online applicant system, please contact Semper Valens Solutions Human Resources Department at .Semper Valens Solutions is an affirmative action/equal opportunity employer - minorities, females, disabled, and protected veterans are urged to apply. Applicants have rights under Federal Employment Laws. All Jobs at Semper Valens Solutions:
11/12/2026
Full time
Job Description Job Description Systems Engineer/Configuration Analyst - IBDSS II Full Time, Huntsville, AL (Onsite) SECRET Referral Bonus: $1,000 Job Description: Semper Valens Solutions is looking for a Systens Engineer/Configurations Analyst to join our systems engineering team responsible for changes to documentation, technical drawings, technical drawing organization, physical configuration audits (PCA), part and drawing analysis. The Configuration Analyst will follow processes and work with other engineering teams to deliver exceptional products to the Army customer. The successful candidate will draw upon previous experience and will work with the entire systems engineering team to provide consistent high-quality support and timely response to system and obsolescence issues. The Ideal candidate must be able to work within a high performing team with little oversight throughout the systems engineering and product lifecycle. Position Responsibilities: Work directly with the Configuration Management lead within the Systems Engineering branch with a primary focus on Physical Configuration Audits and Obsolescence. Be an integral point within the change management process and engineering change proposals for all Urgent Capability Acquisition programs assigned to IBD-SS. Process changes to organize an existing body of knowledge using a Product Data Management tool. Perform Knowledge Management and integrate documentation and processes into a PDM tool. Identify and coordinate processes for version management, system build, backup and recovery, archiving, and change management. Work with the configuration manager to monitor and control change review processes. Support and facilitate auditing and reporting. Assist in documenting baseline configurations for applications, software, and hardware assets. Evaluate, update, and maintain PdM FPS product configuration documentation and architecture libraries, and processes necessary for management support, and reporting of UCA statuses to the Government customer. Review technical documentation for the project's hardware and software to include installation, configuration and how-to documentation Document requirements to update configuration data management processes and procedures for use throughout the PdM FPS program Work closely with other systems engineers to develop and review documents for Business Processes, Requirements Analysis, Configuration Management, Technical Risk, and Engineering Change Reports in accordance with customer specifications. Other duties as assigned Position Requirements: Bachelor's degree and 0-2 years of relevant experience (additional years of relevant experience may be applied in lieu of degree) Must have an active DoD SECRET clearance or ability to obtain one within six (6) months from start date Effective communications skills are required Desired Skills and Experience: Experience with Windchill, ePDM, or other PDM/PLM tools and processes Experience working on teams of five or more people to achieve team goals and objectives Experience conducting Physical Configuration Audits and reconciling physical products to engineering drawings Knowledge of the processes and procedures related to configuration management and product lifecycle management within DoD Systems Engineering Relevant and related military/government experience performing IT configuration management support is required Knowledge of the function of and ability to use Product Lifecycle Management Tools Knowledge of the organization's products and services, customer requirements, purpose and structure of required documentation, and end user's level of understanding are highly desired About Semper Valens Solutions: Semper Valens Solutions, Inc. (SVS) is a Service-Disabled Veteran Owned Small Business (SDVOSB) providing Cost Effective Software and Systems Engineering, Field Support, Training and Full Life cycle Support Management to the DOD and VA community. At Semper Valens, our vision is to remain a creative, cutting edge and cost-effective solutions provider where our shared intellect, industry experience, and technology excellence, make a positive difference in our customer's success. Our solutions help bridge the gap between IT and business prioritizations to optimize budgets, risks, and operational processes. We search for outstanding technical professionals, hiring at all levels of the experience spectrum; intermediate, journeyman and senior. Consider us for your career plan. Semper Valens Solutions is an Equal Opportunity Employer Semper Valens Solutions proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital/parental status, pregnancy/childbirth, or related conditions, physical or mental disability, genetic information, status as a Disabled Veteran, Recently Separated Veteran, Active-Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you require a reasonable accommodation to apply for a position with Semper Valens Solutions through its online applicant system, please contact Semper Valens Solutions Human Resources Department at .Semper Valens Solutions is an affirmative action/equal opportunity employer - minorities, females, disabled, and protected veterans are urged to apply. Applicants have rights under Federal Employment Laws. All Jobs at Semper Valens Solutions:
Job Description Job Description AGENCY: Dept. of Early Care & Learning (DECAL) Worksite: 2 Martin Luther King Jr. Drive SE, 754 East Tower, Atlanta, Georgia 30334 Position Description: The primary responsibility of this position is to provide maintenance, configuration, and reliable operation of the endpoint and Mobile Architecture systems. These systems include but are not limited to: MS Intune, Azure AD and MS Endpoint Configuration Manager. This position is also responsible for researching new technology and developing a road map of the future direction of all End User Support systems to continuously improve and keep up with the business and IT needs. This position will actively resolve problems and issues with computer systems to limit work disruptions and production outages. Responsibilities: • Build and deliver application packages for Intune Endpoint Manager. • Manages and coordinates urgent and complicated support issues. • Act as an escalation point for all requests and incidents regarding endpoint devices. Administration and management of mobile devices and laptops. • Develop methodologies and escalation processes to ensure proper escalation and information flow within the organization. Administration of Azure and Azure Admin portal. Train, coach, and mentor support staff. Build, edit, publish, and document training material for support staff including how to video documentation. Interact with internal and external customers. • Provide data and reporting of KPI's and trends, weekly, monthly, and as needed. • Maintain an effective and workable framework for managing and improving customer IT support in the organization. Advise management on escalated incidents, identified trending patterns. Provide recommend solutions that may require additional client support or system enhancements. Minimum Qualifications: Bachelor's Degree in a related field and three years of progressively responsible, professional level analyst and systems experience in a largescale Information Technology environment; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. • Intune Endpoint Management and Azure Microsoft Entra ID, Azure Administration, and Active Directory experience required. • PowerShell Scripting is preferred. Preferred Skills Knowledge of, and ability to demonstrate: • Command of comprehensive inventory management principles. • Strong verbal and written communication skills. Excellent customer service skills and soft skills. • Prioritizing and assigning work. • Administration of Azure, Azure Admin Portal, with proficiency in PowerShell • Installing, configuring, critical thinking, excellent troubleshooting skills, with strong technical aptitude on all Windows 10/11, Apple, Android, Azure, Entra ID, Intune, Active Directory platforms, systems. Knowledge of networking and how things are connected and routed on the network (ethernet and Wi-Fi). • Analyzing processes, information, and data- to help provide and recommend solutions. Create and update documentation and knowledge articles. Preferred Qualifications: • Experience in basic Network troubleshooting, diagnostic, and repair. • Experience performing day-to-day Troubleshooting, Diagnostic and support of laptops, printer, etc. • Security and patch management experience desired. • Experience with ServiceNow Ticketing system. • Windows 11 Operating System experience. • Microsoft M365 support Experience M365 Copilot/ Copilot Chat /Teams Administration • Microsoft Intune, Endpoint Configuration Manager • Technical Skills: Office 365 Experience in supporting, installing, troubleshooting, M365 mainstream products. (including: Microsoft Teams, Teams Premium, New Outlook, etc.) Microsoft Intune, Endpoint Configuration Manager • Strong hands-on experience in hardware and software infrastructure tools • Excellent knowledge of Windows 10/11, Windows Server , M365, Microsoft Azure, Microsoft Teams. • Understanding of daily operations and delivery processes • Application / software installation and troubleshooting • Knowledge and experience with ServiceNow (San Diego or later version) ticketing tools • Windows System administration • Strong Troubleshooting Skills • Hardware, operating system & software knowledge of laptops, desktops & mobile devices Android & iPhone. • Working knowledge of supporting computer peripherals, network copiers, Video conference equipment etc. • Understanding of Microsoft Active Directory 2012 of later, and networking topology • Strong knowledge of server and network equipment
11/12/2026
Full time
Job Description Job Description AGENCY: Dept. of Early Care & Learning (DECAL) Worksite: 2 Martin Luther King Jr. Drive SE, 754 East Tower, Atlanta, Georgia 30334 Position Description: The primary responsibility of this position is to provide maintenance, configuration, and reliable operation of the endpoint and Mobile Architecture systems. These systems include but are not limited to: MS Intune, Azure AD and MS Endpoint Configuration Manager. This position is also responsible for researching new technology and developing a road map of the future direction of all End User Support systems to continuously improve and keep up with the business and IT needs. This position will actively resolve problems and issues with computer systems to limit work disruptions and production outages. Responsibilities: • Build and deliver application packages for Intune Endpoint Manager. • Manages and coordinates urgent and complicated support issues. • Act as an escalation point for all requests and incidents regarding endpoint devices. Administration and management of mobile devices and laptops. • Develop methodologies and escalation processes to ensure proper escalation and information flow within the organization. Administration of Azure and Azure Admin portal. Train, coach, and mentor support staff. Build, edit, publish, and document training material for support staff including how to video documentation. Interact with internal and external customers. • Provide data and reporting of KPI's and trends, weekly, monthly, and as needed. • Maintain an effective and workable framework for managing and improving customer IT support in the organization. Advise management on escalated incidents, identified trending patterns. Provide recommend solutions that may require additional client support or system enhancements. Minimum Qualifications: Bachelor's Degree in a related field and three years of progressively responsible, professional level analyst and systems experience in a largescale Information Technology environment; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. • Intune Endpoint Management and Azure Microsoft Entra ID, Azure Administration, and Active Directory experience required. • PowerShell Scripting is preferred. Preferred Skills Knowledge of, and ability to demonstrate: • Command of comprehensive inventory management principles. • Strong verbal and written communication skills. Excellent customer service skills and soft skills. • Prioritizing and assigning work. • Administration of Azure, Azure Admin Portal, with proficiency in PowerShell • Installing, configuring, critical thinking, excellent troubleshooting skills, with strong technical aptitude on all Windows 10/11, Apple, Android, Azure, Entra ID, Intune, Active Directory platforms, systems. Knowledge of networking and how things are connected and routed on the network (ethernet and Wi-Fi). • Analyzing processes, information, and data- to help provide and recommend solutions. Create and update documentation and knowledge articles. Preferred Qualifications: • Experience in basic Network troubleshooting, diagnostic, and repair. • Experience performing day-to-day Troubleshooting, Diagnostic and support of laptops, printer, etc. • Security and patch management experience desired. • Experience with ServiceNow Ticketing system. • Windows 11 Operating System experience. • Microsoft M365 support Experience M365 Copilot/ Copilot Chat /Teams Administration • Microsoft Intune, Endpoint Configuration Manager • Technical Skills: Office 365 Experience in supporting, installing, troubleshooting, M365 mainstream products. (including: Microsoft Teams, Teams Premium, New Outlook, etc.) Microsoft Intune, Endpoint Configuration Manager • Strong hands-on experience in hardware and software infrastructure tools • Excellent knowledge of Windows 10/11, Windows Server , M365, Microsoft Azure, Microsoft Teams. • Understanding of daily operations and delivery processes • Application / software installation and troubleshooting • Knowledge and experience with ServiceNow (San Diego or later version) ticketing tools • Windows System administration • Strong Troubleshooting Skills • Hardware, operating system & software knowledge of laptops, desktops & mobile devices Android & iPhone. • Working knowledge of supporting computer peripherals, network copiers, Video conference equipment etc. • Understanding of Microsoft Active Directory 2012 of later, and networking topology • Strong knowledge of server and network equipment
Job Description Job Description About Miebach Miebach Consulting is one of the world's leading supply chain-focused consulting and engineering firms. For over 50 years, we have helped clients design, optimize, and implement end-to-end supply chain solutions across industries including consumer goods, food, pharma, retail, and high-tech. Our global expertise spans Supply Chain Transformation, Engineering & Operational Excellence, and Digitalization. We are proud to be recognized among SupplyChainBrain's Top 100 Supply Chain Partners, with many of Gartner's Top 25 Supply Chains relying on Miebach to support their strategic initiatives. About the role We are seeking a Process Mining Technical Analyst to provide technical support throughout process mining projects. The role focuses on data preparation, event-log development, process mining configuration, data validation, troubleshooting, and analytical support. The successful candidate must understand process and material flows, particularly within warehouse, transportation, manufacturing, or supply chain environments. They will work closely with process mining consultants, data engineers, project managers, and client teams to ensure that the required data, process logic, KPIs, and dashboards are correctly developed and validated. The role may contribute to identifying process issues and improvement opportunities, but developing business recommendations is not the primary responsibility. Key Responsibilities Project Collaboration and Delivery Work collaboratively as an active member of multidisciplinary project teams. Support process mining projects from data discovery through delivery and handover. Participate in project meetings, workshops, working sessions, and client reviews. Provide regular updates on progress, risks, dependencies, and open technical topics. Process Understanding and Requirements Understand and document operational processes and material flows. Translate business and process requirements into technical data requirements. Identify process objects, activities, timestamps, attributes, and relationships. Support data mapping between source systems and the process mining platform. Data Preparation and Process Models Extract, clean, transform, and prepare data from WMS, TMS, ERP, MES, YMS, and other systems. Build and maintain event logs and process mining data models. Validate data, process logic, calculations, and analytical outputs. Investigate data-quality issues, missing events, inconsistent master data, and unexpected results. Process Mining Analysis and Insights Configure process mining analyses, KPIs, dashboards, filters, and process views. Contribute to the identification of process deviations, bottlenecks, and improvement opportunities when required. Support the preparation of project deliverables, demonstrations, and client presentations. Testing and Technical Troubleshooting Troubleshoot technical issues and coordinate resolution with the project team, IT teams, and platform specialists. Prepare test cases and support system testing and user acceptance testing. Assist with validating system functionality, data connections, and analytical outputs. Documentation and Knowledge Management Maintain technical documentation, data dictionaries, assumptions logs, and configuration records. Document data sources, transformations, process logic, testing results, and relevant project decisions. Qualifications Bachelor's degree in Industrial Engineering, Supply Chain, Data Analytics, Information Systems, Computer Science, or a related field 2-3 years of experience in data analysis, business intelligence, process mining, systems analysis, or technical consulting Strong understanding of process flows and material flows Experience working with transactional or operational data Practical experience with SQL and data preparation Strong attention to detail and ability to validate complex data relationships Ability to understand system transactions and connect them to real operational activities Strong troubleshooting and problem-solving skills Good written and verbal communication skills Ability to work effectively with both technical and business stakeholders Technical Skills Strong SQL skills, including joins, aggregations, window functions, and data-quality checks Understanding of data modeling, relational databases, and ETL/ELT concepts Strong Excel skills for data analysis, validation, and reconciliation Experience working with transactional and operational data Ability to understand data structures and connect system transactions to operational and material flows Experience with PQL, particularly when working with Celonis, is preferred Familiarity with process-mining platforms such as Celonis, SAP Signavio Process Intelligence, UiPath Process Mining, IBM Process Mining, or Apromore is preferred; experience with one or more platforms is sufficient Experience with Power BI or Tableau is preferred Familiarity with AI, machine learning, or advanced analytics in process-mining work-such as anomaly detection, root-cause analysis, or predictive insights-is a plus Exposure to APIs, cloud platforms, or data lakes is an asset Core Competencies Understanding of operational and material flows Technical data analysis Data quality and validation Structured troubleshooting Attention to detail Documentation and organization Collaboration and communication Ability to learn new systems and technologies Reliability and ownership Typical Deliverables Data requirements and source-to-target mappings Data dictionaries and process-flow documentation Event logs and process mining data models KPI calculations and technical definitions Dashboards and analytical views Data-quality assessments Test scripts and validation results Technical documentation and configuration records Support materials for workshops and client presentations Why Join Miebach? Flexible work hours & hybrid/remote options Competitive compensation + performance-based bonuses Comprehensive health benefits (medical, dental, vision) Career development programs & international training Flexible PTO, generous parental leave, and paid holidays 401(k) contributions & financial wellness programs PIa69d29723c4e-9205
11/12/2026
Full time
Job Description Job Description About Miebach Miebach Consulting is one of the world's leading supply chain-focused consulting and engineering firms. For over 50 years, we have helped clients design, optimize, and implement end-to-end supply chain solutions across industries including consumer goods, food, pharma, retail, and high-tech. Our global expertise spans Supply Chain Transformation, Engineering & Operational Excellence, and Digitalization. We are proud to be recognized among SupplyChainBrain's Top 100 Supply Chain Partners, with many of Gartner's Top 25 Supply Chains relying on Miebach to support their strategic initiatives. About the role We are seeking a Process Mining Technical Analyst to provide technical support throughout process mining projects. The role focuses on data preparation, event-log development, process mining configuration, data validation, troubleshooting, and analytical support. The successful candidate must understand process and material flows, particularly within warehouse, transportation, manufacturing, or supply chain environments. They will work closely with process mining consultants, data engineers, project managers, and client teams to ensure that the required data, process logic, KPIs, and dashboards are correctly developed and validated. The role may contribute to identifying process issues and improvement opportunities, but developing business recommendations is not the primary responsibility. Key Responsibilities Project Collaboration and Delivery Work collaboratively as an active member of multidisciplinary project teams. Support process mining projects from data discovery through delivery and handover. Participate in project meetings, workshops, working sessions, and client reviews. Provide regular updates on progress, risks, dependencies, and open technical topics. Process Understanding and Requirements Understand and document operational processes and material flows. Translate business and process requirements into technical data requirements. Identify process objects, activities, timestamps, attributes, and relationships. Support data mapping between source systems and the process mining platform. Data Preparation and Process Models Extract, clean, transform, and prepare data from WMS, TMS, ERP, MES, YMS, and other systems. Build and maintain event logs and process mining data models. Validate data, process logic, calculations, and analytical outputs. Investigate data-quality issues, missing events, inconsistent master data, and unexpected results. Process Mining Analysis and Insights Configure process mining analyses, KPIs, dashboards, filters, and process views. Contribute to the identification of process deviations, bottlenecks, and improvement opportunities when required. Support the preparation of project deliverables, demonstrations, and client presentations. Testing and Technical Troubleshooting Troubleshoot technical issues and coordinate resolution with the project team, IT teams, and platform specialists. Prepare test cases and support system testing and user acceptance testing. Assist with validating system functionality, data connections, and analytical outputs. Documentation and Knowledge Management Maintain technical documentation, data dictionaries, assumptions logs, and configuration records. Document data sources, transformations, process logic, testing results, and relevant project decisions. Qualifications Bachelor's degree in Industrial Engineering, Supply Chain, Data Analytics, Information Systems, Computer Science, or a related field 2-3 years of experience in data analysis, business intelligence, process mining, systems analysis, or technical consulting Strong understanding of process flows and material flows Experience working with transactional or operational data Practical experience with SQL and data preparation Strong attention to detail and ability to validate complex data relationships Ability to understand system transactions and connect them to real operational activities Strong troubleshooting and problem-solving skills Good written and verbal communication skills Ability to work effectively with both technical and business stakeholders Technical Skills Strong SQL skills, including joins, aggregations, window functions, and data-quality checks Understanding of data modeling, relational databases, and ETL/ELT concepts Strong Excel skills for data analysis, validation, and reconciliation Experience working with transactional and operational data Ability to understand data structures and connect system transactions to operational and material flows Experience with PQL, particularly when working with Celonis, is preferred Familiarity with process-mining platforms such as Celonis, SAP Signavio Process Intelligence, UiPath Process Mining, IBM Process Mining, or Apromore is preferred; experience with one or more platforms is sufficient Experience with Power BI or Tableau is preferred Familiarity with AI, machine learning, or advanced analytics in process-mining work-such as anomaly detection, root-cause analysis, or predictive insights-is a plus Exposure to APIs, cloud platforms, or data lakes is an asset Core Competencies Understanding of operational and material flows Technical data analysis Data quality and validation Structured troubleshooting Attention to detail Documentation and organization Collaboration and communication Ability to learn new systems and technologies Reliability and ownership Typical Deliverables Data requirements and source-to-target mappings Data dictionaries and process-flow documentation Event logs and process mining data models KPI calculations and technical definitions Dashboards and analytical views Data-quality assessments Test scripts and validation results Technical documentation and configuration records Support materials for workshops and client presentations Why Join Miebach? Flexible work hours & hybrid/remote options Competitive compensation + performance-based bonuses Comprehensive health benefits (medical, dental, vision) Career development programs & international training Flexible PTO, generous parental leave, and paid holidays 401(k) contributions & financial wellness programs PIa69d29723c4e-9205
Job Description Job Description Revolutional delivers advanced technology solutions and mission support to federal agencies across civilian, health, and national security environments. We apply modern capabilities, including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges, enable faster and more secure operations, and drive measurable mission outcomes. We are redefining how federal technology gets built and delivered by operating with a product mindset, prioritizing speed, ownership, and execution over bureaucracy. SOC Operations Manager Location: Washington, DC, Ft. Collins, CO, or Kansas City, MO (remote optional, local preferred) Terms: Full-time Salary: $160K - $200K DOE Clearance: Active Secret required Travel: 0-10% Project Description This position supports a large-scale federal security operations program delivering 24/7/365 continuous monitoring, intrusion detection, incident response, and threat intelligence across a complex enterprise network environment. The SOC operates under demanding federal cybersecurity compliance requirements and supports multiple government stakeholders across classified and unclassified networks. The core challenge: sustaining Tier 2 threat watch operations at enterprise scale - validating events, driving accurate incident assessment, and keeping Tier 1 analysts focused, calibrated, and mission-ready around the clock. Position Description As a SOC Operations Manager at Revolutional, you lead the Tier 2 Threat Watch Officer function and are the senior operational authority for event validation, incident assessment, and analyst oversight during your watch. You validate and confirm security events, assess operational impact, correlate anomalies across IDS, IPS, and SIEM platforms, and make real-time recommendations that shape the program's defensive posture. You are a technically deep operator and a credible team leader. You oversee Tier 1 staff, author intrusion detection signatures, monitor High Value Assets, and maintain current threat awareness that you actively apply to improve the program's detection and response capabilities. When events require interagency coordination, you are the person who initiates and manages that engagement. What You Will Own Tier 2 Threat Watch Officer function and operational leadership Security event validation, impact assessment, and escalation decisions IDS/IPS/SIEM anomaly correlation and network configuration recommendations Intrusion detection signature authorship and maintenance High Value Asset monitoring and protection oversight Tier 1 analyst oversight, performance, and operational discipline Interagency coordination for significant security events Current threat awareness and its application to enterprise security posture Responsibilities Lead the Tier 2 Threat Watch Officer function; serve as the senior operational authority for event triage, validation, and incident assessment during assigned watch periods Validate and confirm security events; assess operational impact and determine appropriate response actions, escalation paths, and stakeholder notifications Correlate anomalies across IDS, IPS, and SIEM platforms to distinguish genuine threats from false positives and identify complex, multi-vector attack patterns Recommend network configuration changes to mitigate identified threats, close detection gaps, and strengthen defensive posture Author and maintain intrusion detection signatures to improve detection fidelity against current and emerging threat actors and TTPs Monitor High Value Assets and ensure heightened detection coverage, alert fidelity, and response readiness for critical systems Coordinate with law enforcement, counterintelligence, and interagency partners on significant security events requiring external collaboration or notification Oversee Tier 1 SOC analysts; direct workload, validate analyst actions, enforce SOC procedures, and provide real-time coaching during active events Maintain current awareness of the threat landscape, adversary TTPs, and emerging attack vectors; actively apply threat intelligence to improve program detection and response capabilities Develop and contribute to SOC playbooks, standard operating procedures, and shift documentation Produce accurate shift reports, incident summaries, and escalation notifications for program leadership and government stakeholders Write scripts in Python or equivalent languages to automate analyst workflows, improve detection capabilities, or support SOC tool management What You Bring (Requirements) Baseline Requirements Bachelor's degree in Computer Science, Information Security, or related field (or equivalent experience) 5 or more years of security operations experience, including hands-on Tier 2 or senior SOC analyst experience Demonstrated experience in a supervisory or team lead capacity overseeing SOC analysts or watch floor operations Active Secret clearance required Technical & Domain Capabilities Deep experience with security event validation, IDS/IPS/SIEM correlation, and incident impact assessment in enterprise network environments Hands-on experience authoring intrusion detection signatures for IDS/IPS platforms Proficiency with SIEM platforms: search, correlation rule development, alert tuning, and dashboard operations Experience monitoring High Value Assets and applying elevated detection and response protocols Demonstrated ability to recommend and communicate network configuration changes based on threat analysis findings Experience coordinating with external agencies or government partners during significant security events Proficiency scripting in Python or equivalent language for SOC automation, workflow improvement, or tool integration Current knowledge of adversary TTPs, threat actor trends, and the federal cybersecurity threat landscape Familiarity with FISMA, NIST incident response frameworks, and federal security operations standards Core Strengths Technically authoritative Tier 2 operator - your event assessments are accurate, well-reasoned, and defensible under scrutiny Decisive under pressure: you make sound calls on complex, fast-moving events without waiting for perfect information Effective supervisor who holds Tier 1 analysts to standard, develops their tradecraft, and keeps the watch floor operationally disciplined Clear communicator who produces crisp incident documentation, sharp shift handoffs, and credible interagency coordination Certifications One or more of the following is preferred: CISSP, GCIA (GIAC Certified Intrusion Analyst), GCIH (GIAC Certified Incident Handler), CySA+, or equivalent security operations credential Nice to Have (Differentiators) Experience leading Tier 2 operations in a federal civilian, defense, or intelligence SOC environment Background in intrusion detection signature development for commercial and custom IDS/IPS platforms Familiarity with High Value Asset (HVA) monitoring frameworks and CISA HVA assessment processes Experience with threat hunting or kill-chain-based detection methodologies Familiarity with Zero Trust monitoring or cloud-native SOC operations Active TS/SCI clearance _ Here at Revolutional we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day. Some of these recognitions include: Recognized as a Top 20 "Best Place to Work in Virginia" Recipient of Department of Labor's HireVets Gold Medallion Great Place to Work Certification for five years running A Virginia Chamber of Commerce Fantastic 50 company A Northern Virginia Technology Council Tech 100 company Inc. 5000 list of fastest growing companies for eleven years Two-time SBA SBIR Tibbett's Award winner Virginia Values Veterans (V3) Certification We recognize that every bit of our success is the result of our teams of hard-working, motivated, and innovative professionals who are proud to call themselves part of the Revolutional family! In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited to Traditional and HSA- eligible medical insurance plans 100% employer-paid dental and vision insurance options 100% employer-sponsored STD, LTD, and life insurance 5% 401(k) company matching Flexible-schedules and teleworking options Paid holidays and PTO Accrual Plans Paid Parental Leave Professional development and career growth opportunities Team and company-wide events, recognition, and appreciation and so much more! Check out our Revolutional LinkedIn to find out a little more about who we are and if we are the right next step for your career! Revolutional is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Revolutional . click apply for full job details
11/12/2026
Full time
Job Description Job Description Revolutional delivers advanced technology solutions and mission support to federal agencies across civilian, health, and national security environments. We apply modern capabilities, including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges, enable faster and more secure operations, and drive measurable mission outcomes. We are redefining how federal technology gets built and delivered by operating with a product mindset, prioritizing speed, ownership, and execution over bureaucracy. SOC Operations Manager Location: Washington, DC, Ft. Collins, CO, or Kansas City, MO (remote optional, local preferred) Terms: Full-time Salary: $160K - $200K DOE Clearance: Active Secret required Travel: 0-10% Project Description This position supports a large-scale federal security operations program delivering 24/7/365 continuous monitoring, intrusion detection, incident response, and threat intelligence across a complex enterprise network environment. The SOC operates under demanding federal cybersecurity compliance requirements and supports multiple government stakeholders across classified and unclassified networks. The core challenge: sustaining Tier 2 threat watch operations at enterprise scale - validating events, driving accurate incident assessment, and keeping Tier 1 analysts focused, calibrated, and mission-ready around the clock. Position Description As a SOC Operations Manager at Revolutional, you lead the Tier 2 Threat Watch Officer function and are the senior operational authority for event validation, incident assessment, and analyst oversight during your watch. You validate and confirm security events, assess operational impact, correlate anomalies across IDS, IPS, and SIEM platforms, and make real-time recommendations that shape the program's defensive posture. You are a technically deep operator and a credible team leader. You oversee Tier 1 staff, author intrusion detection signatures, monitor High Value Assets, and maintain current threat awareness that you actively apply to improve the program's detection and response capabilities. When events require interagency coordination, you are the person who initiates and manages that engagement. What You Will Own Tier 2 Threat Watch Officer function and operational leadership Security event validation, impact assessment, and escalation decisions IDS/IPS/SIEM anomaly correlation and network configuration recommendations Intrusion detection signature authorship and maintenance High Value Asset monitoring and protection oversight Tier 1 analyst oversight, performance, and operational discipline Interagency coordination for significant security events Current threat awareness and its application to enterprise security posture Responsibilities Lead the Tier 2 Threat Watch Officer function; serve as the senior operational authority for event triage, validation, and incident assessment during assigned watch periods Validate and confirm security events; assess operational impact and determine appropriate response actions, escalation paths, and stakeholder notifications Correlate anomalies across IDS, IPS, and SIEM platforms to distinguish genuine threats from false positives and identify complex, multi-vector attack patterns Recommend network configuration changes to mitigate identified threats, close detection gaps, and strengthen defensive posture Author and maintain intrusion detection signatures to improve detection fidelity against current and emerging threat actors and TTPs Monitor High Value Assets and ensure heightened detection coverage, alert fidelity, and response readiness for critical systems Coordinate with law enforcement, counterintelligence, and interagency partners on significant security events requiring external collaboration or notification Oversee Tier 1 SOC analysts; direct workload, validate analyst actions, enforce SOC procedures, and provide real-time coaching during active events Maintain current awareness of the threat landscape, adversary TTPs, and emerging attack vectors; actively apply threat intelligence to improve program detection and response capabilities Develop and contribute to SOC playbooks, standard operating procedures, and shift documentation Produce accurate shift reports, incident summaries, and escalation notifications for program leadership and government stakeholders Write scripts in Python or equivalent languages to automate analyst workflows, improve detection capabilities, or support SOC tool management What You Bring (Requirements) Baseline Requirements Bachelor's degree in Computer Science, Information Security, or related field (or equivalent experience) 5 or more years of security operations experience, including hands-on Tier 2 or senior SOC analyst experience Demonstrated experience in a supervisory or team lead capacity overseeing SOC analysts or watch floor operations Active Secret clearance required Technical & Domain Capabilities Deep experience with security event validation, IDS/IPS/SIEM correlation, and incident impact assessment in enterprise network environments Hands-on experience authoring intrusion detection signatures for IDS/IPS platforms Proficiency with SIEM platforms: search, correlation rule development, alert tuning, and dashboard operations Experience monitoring High Value Assets and applying elevated detection and response protocols Demonstrated ability to recommend and communicate network configuration changes based on threat analysis findings Experience coordinating with external agencies or government partners during significant security events Proficiency scripting in Python or equivalent language for SOC automation, workflow improvement, or tool integration Current knowledge of adversary TTPs, threat actor trends, and the federal cybersecurity threat landscape Familiarity with FISMA, NIST incident response frameworks, and federal security operations standards Core Strengths Technically authoritative Tier 2 operator - your event assessments are accurate, well-reasoned, and defensible under scrutiny Decisive under pressure: you make sound calls on complex, fast-moving events without waiting for perfect information Effective supervisor who holds Tier 1 analysts to standard, develops their tradecraft, and keeps the watch floor operationally disciplined Clear communicator who produces crisp incident documentation, sharp shift handoffs, and credible interagency coordination Certifications One or more of the following is preferred: CISSP, GCIA (GIAC Certified Intrusion Analyst), GCIH (GIAC Certified Incident Handler), CySA+, or equivalent security operations credential Nice to Have (Differentiators) Experience leading Tier 2 operations in a federal civilian, defense, or intelligence SOC environment Background in intrusion detection signature development for commercial and custom IDS/IPS platforms Familiarity with High Value Asset (HVA) monitoring frameworks and CISA HVA assessment processes Experience with threat hunting or kill-chain-based detection methodologies Familiarity with Zero Trust monitoring or cloud-native SOC operations Active TS/SCI clearance _ Here at Revolutional we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day. Some of these recognitions include: Recognized as a Top 20 "Best Place to Work in Virginia" Recipient of Department of Labor's HireVets Gold Medallion Great Place to Work Certification for five years running A Virginia Chamber of Commerce Fantastic 50 company A Northern Virginia Technology Council Tech 100 company Inc. 5000 list of fastest growing companies for eleven years Two-time SBA SBIR Tibbett's Award winner Virginia Values Veterans (V3) Certification We recognize that every bit of our success is the result of our teams of hard-working, motivated, and innovative professionals who are proud to call themselves part of the Revolutional family! In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited to Traditional and HSA- eligible medical insurance plans 100% employer-paid dental and vision insurance options 100% employer-sponsored STD, LTD, and life insurance 5% 401(k) company matching Flexible-schedules and teleworking options Paid holidays and PTO Accrual Plans Paid Parental Leave Professional development and career growth opportunities Team and company-wide events, recognition, and appreciation and so much more! Check out our Revolutional LinkedIn to find out a little more about who we are and if we are the right next step for your career! Revolutional is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Revolutional . click apply for full job details
Job Description Job Description Position: Information Systems Security Manager (ISSM) Location: Crane, Indiana / NSWC Crane Area Position Overview Iron Will Ventures is seeking an experienced Information Systems Security Manager (ISSM) to support our growing operations in the Crane, Indiana area. This position will serve as a key information systems security resource responsible for establishing, implementing, maintaining, and continuously improving security practices for classified information systems supporting Iron Will programs and customer requirements. The ISSM will work closely with company leadership, program managers, technical personnel, the Facility Security Officer (FSO), Information System Security Officers (ISSOs), customers, and Government security representatives to ensure classified information systems are appropriately authorized, configured, operated, maintained, monitored, and protected. We are looking for an experienced security professional who understands the classified defense environment, can operate independently, and is equally comfortable developing security documentation, advising technical teams, supporting authorization activities, and working directly with Government and industry stakeholders. What You'll Do Serve as a principal technical and administrative authority for classified information systems operating under the National Industrial Security Program (NISP). Ensure classified systems are designed, configured, operated, maintained, and decommissioned in accordance with contractual requirements, the NISPOM, DCSA guidance, Risk Management Framework (RMF) requirements, and applicable company security policies. Develop, implement, and maintain System Security Plans (SSPs), security authorization packages, Plans of Action and Milestones (POA&Ms), continuous-monitoring artifacts, configuration-management records, incident-response documentation, and related system-security documentation. Coordinate security authorization activities with the FSO, ISSOs, system owners, program managers, technical personnel, customers, and DCSA representatives. Lead or support security-control assessments, risk assessments, vulnerability assessments, configuration reviews, remediation activities, and continuous monitoring. Track identified findings through closure, validate corrective actions, and communicate material security risks and compliance gaps to appropriate stakeholders. Monitor cybersecurity threats, vulnerabilities, advisories, and security-relevant events and coordinate required patches, mitigations, configuration changes, and compensating controls. Lead or support cybersecurity incident investigation, containment, recovery, documentation, and reporting activities. Advise leadership, engineers, system administrators, program managers, and users regarding security architecture, system design, technical risk, compliance obligations, and secure operating practices. Establish and maintain procedures covering account management, privileged access, media protection, audit logging, configuration management, vulnerability management, backup and recovery, remote access, hardware/software inventories, system maintenance, and controlled system disposal. Ensure users receive appropriate security awareness, role-based, and system-specific training prior to receiving system access. Support proposals and contract execution by reviewing security requirements and recommending appropriate staffing, compliance approaches, security architecture, technical solutions, and security-related deliverables. Represent Iron Will during customer security reviews, assessments, inspections, and engagements with Government security personnel. Develop and maintain company policies, procedures, standards, and training materials supporting classified information systems. SCIF Support As required by Iron Will programs and customer needs, the ISSM may also support information systems located within or supporting Sensitive Compartmented Information Facilities (SCIFs). Responsibilities may include: Coordinating with the FSO, SCIF Manager, program management, customer security representatives, and applicable Cognizant Security Authorities. Supporting authorization, configuration, operation, monitoring, maintenance, and decommissioning of information systems supporting Sensitive Compartmented Information (SCI). Providing information systems security input for SCIF planning, construction, renovation, relocation, connectivity, and other operational changes. Ensuring proposed system and infrastructure changes are evaluated through appropriate security, configuration-management, and authorization processes. Supporting inspections, assessments, customer reviews, and Government engagements involving SCIF-supported information systems. Maintaining required security documentation, configuration records, assessment evidence, continuous-monitoring results, and corrective-action plans. Ideal Candidate Has demonstrated experience managing or supporting classified information systems within the Department of Defense or Intelligence Community environment. Possesses strong working knowledge of the NISPOM, DCSA requirements and processes, and the Risk Management Framework. Has experience developing and maintaining SSPs, POA&Ms, authorization packages, continuous-monitoring documentation, and related cybersecurity artifacts. Understands security controls, vulnerability management, configuration management, incident response, access control, audit requirements, and classified system operations. Can work effectively with security personnel, engineers, IT professionals, program managers, Government customers, and company leadership. Is comfortable working directly with Government security representatives and supporting formal assessments and inspections. Can translate regulatory and contractual security requirements into practical technical and operational solutions. Has the judgment and maturity to operate independently and represent Iron Will effectively with customers, partners, and Government stakeholders. Is willing to be hands-on and directly support security documentation, system authorization, compliance, and remediation activities rather than functioning solely as a manager. Required qualifications 5+ years of cybersecurity experience 3+ years of experience with classified systems 2+ years of ISSM or ISSO experience Bachelor's degree, or equivalent experience Security+ CE or higher, plus any DoD 8140 qualifications when contractually required DCSA experience NISP eMASS experience RMF, SSP, and POA&M experience Active Secret clearance Preferred qualifications CISSP or CISM certification NBIS and/or DISS experience SCI and SCIF experience Top Secret clearance About Iron Will Iron Will Ventures supports complex defense missions by bringing together experienced technical professionals, responsive leadership, and a mission-focused approach to solving customer challenges. As our presence in the Crane community continues to grow, this ISSM will play an important role in establishing the secure infrastructure, processes, and culture necessary to support that growth. Why Iron Will Ventures Iron Will brings together experienced test professionals, engineers, analysts, and program leaders who have spent their careers executing complex national-security programs. Our role is not simply to observe the process. We help our customers plan the test, integrate the mission, identify the problems, drive them to resolution, execute successfully, and learn from the results. Out Test; Out Analyze; Out Build. Iron Will Ventures Inc. is an equal opportunity employer. We value diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
11/12/2026
Full time
Job Description Job Description Position: Information Systems Security Manager (ISSM) Location: Crane, Indiana / NSWC Crane Area Position Overview Iron Will Ventures is seeking an experienced Information Systems Security Manager (ISSM) to support our growing operations in the Crane, Indiana area. This position will serve as a key information systems security resource responsible for establishing, implementing, maintaining, and continuously improving security practices for classified information systems supporting Iron Will programs and customer requirements. The ISSM will work closely with company leadership, program managers, technical personnel, the Facility Security Officer (FSO), Information System Security Officers (ISSOs), customers, and Government security representatives to ensure classified information systems are appropriately authorized, configured, operated, maintained, monitored, and protected. We are looking for an experienced security professional who understands the classified defense environment, can operate independently, and is equally comfortable developing security documentation, advising technical teams, supporting authorization activities, and working directly with Government and industry stakeholders. What You'll Do Serve as a principal technical and administrative authority for classified information systems operating under the National Industrial Security Program (NISP). Ensure classified systems are designed, configured, operated, maintained, and decommissioned in accordance with contractual requirements, the NISPOM, DCSA guidance, Risk Management Framework (RMF) requirements, and applicable company security policies. Develop, implement, and maintain System Security Plans (SSPs), security authorization packages, Plans of Action and Milestones (POA&Ms), continuous-monitoring artifacts, configuration-management records, incident-response documentation, and related system-security documentation. Coordinate security authorization activities with the FSO, ISSOs, system owners, program managers, technical personnel, customers, and DCSA representatives. Lead or support security-control assessments, risk assessments, vulnerability assessments, configuration reviews, remediation activities, and continuous monitoring. Track identified findings through closure, validate corrective actions, and communicate material security risks and compliance gaps to appropriate stakeholders. Monitor cybersecurity threats, vulnerabilities, advisories, and security-relevant events and coordinate required patches, mitigations, configuration changes, and compensating controls. Lead or support cybersecurity incident investigation, containment, recovery, documentation, and reporting activities. Advise leadership, engineers, system administrators, program managers, and users regarding security architecture, system design, technical risk, compliance obligations, and secure operating practices. Establish and maintain procedures covering account management, privileged access, media protection, audit logging, configuration management, vulnerability management, backup and recovery, remote access, hardware/software inventories, system maintenance, and controlled system disposal. Ensure users receive appropriate security awareness, role-based, and system-specific training prior to receiving system access. Support proposals and contract execution by reviewing security requirements and recommending appropriate staffing, compliance approaches, security architecture, technical solutions, and security-related deliverables. Represent Iron Will during customer security reviews, assessments, inspections, and engagements with Government security personnel. Develop and maintain company policies, procedures, standards, and training materials supporting classified information systems. SCIF Support As required by Iron Will programs and customer needs, the ISSM may also support information systems located within or supporting Sensitive Compartmented Information Facilities (SCIFs). Responsibilities may include: Coordinating with the FSO, SCIF Manager, program management, customer security representatives, and applicable Cognizant Security Authorities. Supporting authorization, configuration, operation, monitoring, maintenance, and decommissioning of information systems supporting Sensitive Compartmented Information (SCI). Providing information systems security input for SCIF planning, construction, renovation, relocation, connectivity, and other operational changes. Ensuring proposed system and infrastructure changes are evaluated through appropriate security, configuration-management, and authorization processes. Supporting inspections, assessments, customer reviews, and Government engagements involving SCIF-supported information systems. Maintaining required security documentation, configuration records, assessment evidence, continuous-monitoring results, and corrective-action plans. Ideal Candidate Has demonstrated experience managing or supporting classified information systems within the Department of Defense or Intelligence Community environment. Possesses strong working knowledge of the NISPOM, DCSA requirements and processes, and the Risk Management Framework. Has experience developing and maintaining SSPs, POA&Ms, authorization packages, continuous-monitoring documentation, and related cybersecurity artifacts. Understands security controls, vulnerability management, configuration management, incident response, access control, audit requirements, and classified system operations. Can work effectively with security personnel, engineers, IT professionals, program managers, Government customers, and company leadership. Is comfortable working directly with Government security representatives and supporting formal assessments and inspections. Can translate regulatory and contractual security requirements into practical technical and operational solutions. Has the judgment and maturity to operate independently and represent Iron Will effectively with customers, partners, and Government stakeholders. Is willing to be hands-on and directly support security documentation, system authorization, compliance, and remediation activities rather than functioning solely as a manager. Required qualifications 5+ years of cybersecurity experience 3+ years of experience with classified systems 2+ years of ISSM or ISSO experience Bachelor's degree, or equivalent experience Security+ CE or higher, plus any DoD 8140 qualifications when contractually required DCSA experience NISP eMASS experience RMF, SSP, and POA&M experience Active Secret clearance Preferred qualifications CISSP or CISM certification NBIS and/or DISS experience SCI and SCIF experience Top Secret clearance About Iron Will Iron Will Ventures supports complex defense missions by bringing together experienced technical professionals, responsive leadership, and a mission-focused approach to solving customer challenges. As our presence in the Crane community continues to grow, this ISSM will play an important role in establishing the secure infrastructure, processes, and culture necessary to support that growth. Why Iron Will Ventures Iron Will brings together experienced test professionals, engineers, analysts, and program leaders who have spent their careers executing complex national-security programs. Our role is not simply to observe the process. We help our customers plan the test, integrate the mission, identify the problems, drive them to resolution, execute successfully, and learn from the results. Out Test; Out Analyze; Out Build. Iron Will Ventures Inc. is an equal opportunity employer. We value diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
