NAFSA: Association of International Educators
Washington, Washington DC
Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-
11/14/2026
Full time
Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
11/14/2026
Full time
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Job Description If you have experience in IT infrastructure, enjoy leading a team with a player/coach mentality, and have a growth + team-first mindset, read on! NOTE: The client is NOT able to provide visa sponsorship now or at any time in the future, and cannot consider candidates with H1B/OPT/C2C status or visa sponsorship requirements. The client is North America's largest recycler and leads the steel industry in minimizing environmental impacts, with an unmatched track record of employee investment and stability. As an industrial manufacturing site, the facility is in a rural West Virginia setting. The client provides a generous relocation package including moving costs and temporary housing - so if you're looking for a quieter area, lower cost of living, and better quality of life, this role may be for you! Overview: You will lead the Infrastructure Team and Application Support Analyst Team - working closely with the IT Manager and local division leadership to meet the IT infrastructure and application needs of the facility and other locations. You will be a resource for the IT team, offering guidance on day-to-day activities and ensuring projects meet deadlines. You will play a key part in accelerating the AI and automation roadmap, including design and implementation of agentic systems to reduce manual effort and improve workflow efficiency. And you'll partner with business stakeholders to translate operational challenges into scalable, AI-powered solutions. Responsibilities include: Act as a trusted partner with business operations and production processes Provide mentorship to IT infrastructure and Application Support Analyst peers Offer project oversight (manage deliverables, cross-functional collaboration with all business groups, strong financial awareness - including monitoring project costs and keeping the team on track with budget expectations) Guide IT initiatives that support modernization, ensuring alignment with organizational strategy Administer Windows and Linux servers Oversee the implementation/installation, maintenance/troubleshooting, and licensing of software/applications, as well as hardware maintenance agreements/contracts Translate business needs into technical solutions and keep leadership informed about risks, progress, and resource needs Manage virtual cloud platforms such as VMWare Environments, Virtual Private Cloud, and/or Azure Computing, including storage, network, full VMs, and container applications Manage/support access control and camera system solutions Administer Active Directory, Certificates, DNS, DHCP, File Shares, SMTP, IIS Entra ID O365, SharePoint Lead backup, testing, and recovery (including updating and maintaining the disaster recovery plan) Perform Project Management in an Agile framework (including overseeing contractor responsibilities and duties) Perform SQL and Oracle database management Assist with network and security administration Identify opportunities for system upgrades and improvements, and contribute to solution recommendations Approach initiatives and software implementations with an enterprise-wide mindset, ensuring solutions align with broader business needs, standards, and longterm scalability Perform other duties as assigned Work a rotational on-call IT support schedule to include evenings and weekends as assigned Minimum requirements: 5+ years of experience in IT infrastructure and application support/management . Technical knowledge of hardware, software and network infrastructure . Prior experience with project management (including managing multiple projects simultaneously ). Professional demeanor with a high degree of flexibility , responsiveness , and self-direction . Proven ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Supervisor/manager recommendation and ability to perform all essential functions of the job (with or without a reasonable accommodation). The best candidates will have most of the following credentials: Bachelor's degree in Computer Science , Information Technology , or a related field Experience working in a large, complex organization with multiple divisions Ability to analyze, identify and solve complex problems Excellent communication skills , with the ability to communicate technical concepts to non-technical stakeholders Responsibility, reliability, and commitment to fulfilling work obligations ; will hold others accountable for desired results Ability to work efficiently with minimal oversight Advanced experience of data center design including environmental control requirements Advanced experience with network architecture design Advanced experience with IIS Administration and/or SharePoint Administration Advanced experience with Cohesity/Veeam systems Advanced experience with configuring and managing server environments Scripting experience (including PowerShell, Python, and others) Project management experience Manufacturing-related IT experience , with a preference for process-related industries Experience in a heavy industrial setting Certifications -VMware VCP Certification -Microsoft Certified Solutions Associate (MCSA) -Azure Administrator Certification -Certified Information Systems Auditor (CISA) -AZ-040T00-A: Automating Administration with PowerShell -AZ-104: Microsoft Azure Administrator -AZ-305: Designing Microsoft Azure Infrastructure Solutions Compensation and benefits: TOTAL COMPENSATION = $140,000-$178,000 , broken down as follows: Base salary range - $110,000 - $135,000 Annual bonus of 28-32% over the past 5 years! 401K and Roth accounts, plus pay-for-performance bonuses Educational assistance (up to $10K per year for you and your family members) Outstanding medical, dental, and vision benefits for you and your family! If you feel qualified and interested in this immediate IT Systems Team Lead role, we want to speak with you! The team at the Talent Mine has a stellar track record placing successful IT candidates with this client, and we know the nuances to help guide you through the interview process and land this exciting role. Leverage our 20+ years of tech recruiting success to your advantage, and let's chat today!
11/14/2026
Full time
Job Description If you have experience in IT infrastructure, enjoy leading a team with a player/coach mentality, and have a growth + team-first mindset, read on! NOTE: The client is NOT able to provide visa sponsorship now or at any time in the future, and cannot consider candidates with H1B/OPT/C2C status or visa sponsorship requirements. The client is North America's largest recycler and leads the steel industry in minimizing environmental impacts, with an unmatched track record of employee investment and stability. As an industrial manufacturing site, the facility is in a rural West Virginia setting. The client provides a generous relocation package including moving costs and temporary housing - so if you're looking for a quieter area, lower cost of living, and better quality of life, this role may be for you! Overview: You will lead the Infrastructure Team and Application Support Analyst Team - working closely with the IT Manager and local division leadership to meet the IT infrastructure and application needs of the facility and other locations. You will be a resource for the IT team, offering guidance on day-to-day activities and ensuring projects meet deadlines. You will play a key part in accelerating the AI and automation roadmap, including design and implementation of agentic systems to reduce manual effort and improve workflow efficiency. And you'll partner with business stakeholders to translate operational challenges into scalable, AI-powered solutions. Responsibilities include: Act as a trusted partner with business operations and production processes Provide mentorship to IT infrastructure and Application Support Analyst peers Offer project oversight (manage deliverables, cross-functional collaboration with all business groups, strong financial awareness - including monitoring project costs and keeping the team on track with budget expectations) Guide IT initiatives that support modernization, ensuring alignment with organizational strategy Administer Windows and Linux servers Oversee the implementation/installation, maintenance/troubleshooting, and licensing of software/applications, as well as hardware maintenance agreements/contracts Translate business needs into technical solutions and keep leadership informed about risks, progress, and resource needs Manage virtual cloud platforms such as VMWare Environments, Virtual Private Cloud, and/or Azure Computing, including storage, network, full VMs, and container applications Manage/support access control and camera system solutions Administer Active Directory, Certificates, DNS, DHCP, File Shares, SMTP, IIS Entra ID O365, SharePoint Lead backup, testing, and recovery (including updating and maintaining the disaster recovery plan) Perform Project Management in an Agile framework (including overseeing contractor responsibilities and duties) Perform SQL and Oracle database management Assist with network and security administration Identify opportunities for system upgrades and improvements, and contribute to solution recommendations Approach initiatives and software implementations with an enterprise-wide mindset, ensuring solutions align with broader business needs, standards, and longterm scalability Perform other duties as assigned Work a rotational on-call IT support schedule to include evenings and weekends as assigned Minimum requirements: 5+ years of experience in IT infrastructure and application support/management . Technical knowledge of hardware, software and network infrastructure . Prior experience with project management (including managing multiple projects simultaneously ). Professional demeanor with a high degree of flexibility , responsiveness , and self-direction . Proven ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Supervisor/manager recommendation and ability to perform all essential functions of the job (with or without a reasonable accommodation). The best candidates will have most of the following credentials: Bachelor's degree in Computer Science , Information Technology , or a related field Experience working in a large, complex organization with multiple divisions Ability to analyze, identify and solve complex problems Excellent communication skills , with the ability to communicate technical concepts to non-technical stakeholders Responsibility, reliability, and commitment to fulfilling work obligations ; will hold others accountable for desired results Ability to work efficiently with minimal oversight Advanced experience of data center design including environmental control requirements Advanced experience with network architecture design Advanced experience with IIS Administration and/or SharePoint Administration Advanced experience with Cohesity/Veeam systems Advanced experience with configuring and managing server environments Scripting experience (including PowerShell, Python, and others) Project management experience Manufacturing-related IT experience , with a preference for process-related industries Experience in a heavy industrial setting Certifications -VMware VCP Certification -Microsoft Certified Solutions Associate (MCSA) -Azure Administrator Certification -Certified Information Systems Auditor (CISA) -AZ-040T00-A: Automating Administration with PowerShell -AZ-104: Microsoft Azure Administrator -AZ-305: Designing Microsoft Azure Infrastructure Solutions Compensation and benefits: TOTAL COMPENSATION = $140,000-$178,000 , broken down as follows: Base salary range - $110,000 - $135,000 Annual bonus of 28-32% over the past 5 years! 401K and Roth accounts, plus pay-for-performance bonuses Educational assistance (up to $10K per year for you and your family members) Outstanding medical, dental, and vision benefits for you and your family! If you feel qualified and interested in this immediate IT Systems Team Lead role, we want to speak with you! The team at the Talent Mine has a stellar track record placing successful IT candidates with this client, and we know the nuances to help guide you through the interview process and land this exciting role. Leverage our 20+ years of tech recruiting success to your advantage, and let's chat today!
Job Description We're Hiring - IT Support Engineer Location: Chicago, IL (Hybrid) Phillip Capital Inc., located in Chicago, is dually registered with the SEC/FINRA as a self-clearing broker dealer and the Commodity Futures Trading Commission (CFTC) as a registered Futures Commission Merchant (FCM) serving professional traders and institutions with customized clearing, custody and global market access solutions. We provide an environment where you can grow your skills and make meaningful, visible contributions to your team and the broader organization. Our culture is built on integrity, accountability, open communication, and continuous improvement, with a focus on building for the long term. Our office, located in the iconic Board of Trade Building, offers convenient access to Metra and CTA lines and is steps away from restaurants, parks, shopping, and cultural institutions. Building amenities include an onsite gym, indoor bicycle parking, a game room, and a rooftop deck with exceptional views. We are seeking a reliable and detail-oriented IT Support Engineer to provide daily technical support across the organization. This role involves troubleshooting hardware, software, network, and system issues, ensuring minimal disruption to business operations. You will serve as the first point of contact for IT-related queries and play a key role in keeping our users productive. Key Responsibilities Respond promptly to IT support requests via ticketing system, email, or in person. Troubleshoot and resolve hardware and software issues (Windows/macOS, printers, mobile devices). Provide support for Microsoft 365 (Outlook, Teams, SharePoint, and OneDrive) and other approved business and AI tools. Manage accounts, group access, password resets, and user lifecycles in Active Directory and Microsoft Entra ID. Use tools such as Intune, Jamf, TeamViewer, or BeyondTrust for device management, software deployment, patching, and remote support. Maintain IT asset inventory and assist in hardware lifecycle management. Set up and maintain conference room and audiovisual equipment. Support basic network troubleshooting (Wi-Fi, LAN, VPN). Ensure regular data backups and assist in data recovery when required. Document solutions, update knowledge base articles, and identify recurring issues or process improvements. Escalate complex issues to higher-level IT staff or vendors. Ensure compliance with company IT policies and security protocols. Qualifications Associate's or Bachelor's degree in Information Technology or a related field. 1-3 years of experience in IT support or help desk environment. Proficient with Windows, macOS, Microsoft 365 and standard business applications. Understanding of computer hardware, networks, and security basics. Experience managing accounts, groups, password resets, and user lifecycles in Active Directory and Microsoft Entra ID (formerly Azure AD). Working knowledge of TCP/IP, DHCP, DNS, Wi-Fi, LAN, and VPN troubleshooting. Experience with Intune, Jamf, or SCCM/Configuration Manager. Familiarity with Windows Autopilot or MDT is a plus. Ability to follow and reinforce AI-use policies, identify data-protection risks, and escalate concerns. Experience with Active Directory and user/group management preferred. Familiarity with remote support tools (e.g., TeamViewer, AnyDesk) preferred. Knowledge of ticketing systems like Jira or Zendesk preferred. Basic scripting (PowerShell, Bash) is a plus. Strong customer service, communication and problem-solving skills. Ability to prioritize tasks and work independently or in a team. To be considered for this position, please apply via LinkedIn or submit a resume directly to with "IT Support Engineer" in the subject line. Phillip Capital Inc. will not consider candidates sent by recruiters for this position.
11/14/2026
Full time
Job Description We're Hiring - IT Support Engineer Location: Chicago, IL (Hybrid) Phillip Capital Inc., located in Chicago, is dually registered with the SEC/FINRA as a self-clearing broker dealer and the Commodity Futures Trading Commission (CFTC) as a registered Futures Commission Merchant (FCM) serving professional traders and institutions with customized clearing, custody and global market access solutions. We provide an environment where you can grow your skills and make meaningful, visible contributions to your team and the broader organization. Our culture is built on integrity, accountability, open communication, and continuous improvement, with a focus on building for the long term. Our office, located in the iconic Board of Trade Building, offers convenient access to Metra and CTA lines and is steps away from restaurants, parks, shopping, and cultural institutions. Building amenities include an onsite gym, indoor bicycle parking, a game room, and a rooftop deck with exceptional views. We are seeking a reliable and detail-oriented IT Support Engineer to provide daily technical support across the organization. This role involves troubleshooting hardware, software, network, and system issues, ensuring minimal disruption to business operations. You will serve as the first point of contact for IT-related queries and play a key role in keeping our users productive. Key Responsibilities Respond promptly to IT support requests via ticketing system, email, or in person. Troubleshoot and resolve hardware and software issues (Windows/macOS, printers, mobile devices). Provide support for Microsoft 365 (Outlook, Teams, SharePoint, and OneDrive) and other approved business and AI tools. Manage accounts, group access, password resets, and user lifecycles in Active Directory and Microsoft Entra ID. Use tools such as Intune, Jamf, TeamViewer, or BeyondTrust for device management, software deployment, patching, and remote support. Maintain IT asset inventory and assist in hardware lifecycle management. Set up and maintain conference room and audiovisual equipment. Support basic network troubleshooting (Wi-Fi, LAN, VPN). Ensure regular data backups and assist in data recovery when required. Document solutions, update knowledge base articles, and identify recurring issues or process improvements. Escalate complex issues to higher-level IT staff or vendors. Ensure compliance with company IT policies and security protocols. Qualifications Associate's or Bachelor's degree in Information Technology or a related field. 1-3 years of experience in IT support or help desk environment. Proficient with Windows, macOS, Microsoft 365 and standard business applications. Understanding of computer hardware, networks, and security basics. Experience managing accounts, groups, password resets, and user lifecycles in Active Directory and Microsoft Entra ID (formerly Azure AD). Working knowledge of TCP/IP, DHCP, DNS, Wi-Fi, LAN, and VPN troubleshooting. Experience with Intune, Jamf, or SCCM/Configuration Manager. Familiarity with Windows Autopilot or MDT is a plus. Ability to follow and reinforce AI-use policies, identify data-protection risks, and escalate concerns. Experience with Active Directory and user/group management preferred. Familiarity with remote support tools (e.g., TeamViewer, AnyDesk) preferred. Knowledge of ticketing systems like Jira or Zendesk preferred. Basic scripting (PowerShell, Bash) is a plus. Strong customer service, communication and problem-solving skills. Ability to prioritize tasks and work independently or in a team. To be considered for this position, please apply via LinkedIn or submit a resume directly to with "IT Support Engineer" in the subject line. Phillip Capital Inc. will not consider candidates sent by recruiters for this position.
Job Description Date Posted: 2026-10-09 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 801 (External Site) Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Life Cycle Engineering (LCE) is seeking a Senior Systems Engineer based out of Tucson, AZ. In this role, you will be involved in all aspects of system sustainment. You will also be responsible for executing tasks in the areas of Integrated Logistics Support (ILS), Sustainment Analysis, and Sustainment Planning. This will include tasks such technical documentation, spares analysis, provisioning support, training, reliability analysis, and system safety. This role will support various programs within the LCE Effectors portfolio. What You Will Do: Performing industrial and process evaluation, improvement and/or re-engineering in support of Mission Support & Sustainment and related logistics activities. Assisting in the development of action plans to address key engineering focus areas. Assisting in the investigation and development of new technology that can benefit LCE. Performing supportability engineering tasking i.e. Logistics Support Analysis, technical documentation updates, training curricula, reports and presentations, spares management, etc. Supporting the logistics concepts efforts for Supply, Maintenance, Transportation and Personnel as required Serve as Cost Account Manager (CAM) for the ESSM In-Service Support CLINs; develop, track, and manage program budgets, including forecasting, cost control, and variance analysis Qualifications You Must Have: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience. Experience with engineering logistics and/or management of engineering systems. Ability to obtain Interim Secret U.S. government issued security clearance is required prior to start date. Qualifications We Prefer: Builds and sustains effective business relationships; responds to customer needs promptly and leads cross functional teams to meet complex technical and business goals. Experience supporting logistics efforts such as spares analysis, depot support, and technical writing. Skilled in developing budget proposals, EACs, and supporting logistics planning. Strong collaboration skills with customers; excellent written and oral communication abilities. Proficient in preparing and presenting briefing materials and managing performance to drive execution. Demonstrated ability to manage budgets, program financials, and customer contracts, including Earned Value (EV) management and the Estimates at Completion (EAC) process. What We Offer: Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligibility - Yes Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Tucson, AZ: -tucson,-az-location As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
11/14/2026
Full time
Job Description Date Posted: 2026-10-09 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 801 (External Site) Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Life Cycle Engineering (LCE) is seeking a Senior Systems Engineer based out of Tucson, AZ. In this role, you will be involved in all aspects of system sustainment. You will also be responsible for executing tasks in the areas of Integrated Logistics Support (ILS), Sustainment Analysis, and Sustainment Planning. This will include tasks such technical documentation, spares analysis, provisioning support, training, reliability analysis, and system safety. This role will support various programs within the LCE Effectors portfolio. What You Will Do: Performing industrial and process evaluation, improvement and/or re-engineering in support of Mission Support & Sustainment and related logistics activities. Assisting in the development of action plans to address key engineering focus areas. Assisting in the investigation and development of new technology that can benefit LCE. Performing supportability engineering tasking i.e. Logistics Support Analysis, technical documentation updates, training curricula, reports and presentations, spares management, etc. Supporting the logistics concepts efforts for Supply, Maintenance, Transportation and Personnel as required Serve as Cost Account Manager (CAM) for the ESSM In-Service Support CLINs; develop, track, and manage program budgets, including forecasting, cost control, and variance analysis Qualifications You Must Have: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience. Experience with engineering logistics and/or management of engineering systems. Ability to obtain Interim Secret U.S. government issued security clearance is required prior to start date. Qualifications We Prefer: Builds and sustains effective business relationships; responds to customer needs promptly and leads cross functional teams to meet complex technical and business goals. Experience supporting logistics efforts such as spares analysis, depot support, and technical writing. Skilled in developing budget proposals, EACs, and supporting logistics planning. Strong collaboration skills with customers; excellent written and oral communication abilities. Proficient in preparing and presenting briefing materials and managing performance to drive execution. Demonstrated ability to manage budgets, program financials, and customer contracts, including Earned Value (EV) management and the Estimates at Completion (EAC) process. What We Offer: Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligibility - Yes Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Tucson, AZ: -tucson,-az-location As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Advertising Checking Bureau (ACB)
Mundelein, Illinois
Job Description About the job About ACB The Advertising Checking Bureau (ACB) is a powerhouse in channel marketing, managing over $6B in annual reward programs for 200+ leading brands. We specialize in Co-op Advertising, MDF Programs, Consumer Rebates, and Channel Spiff Programs across consumer and B2B markets. Our award-winning team of full-time, U.S.-based professionals delivers exceptional results through decades of experience and cutting-edge analytics. Your Mission Build and lead the infrastructure backbone that powers billions in channel marketing. As the IT Network and Infrastructure Manager, you'll have direct responsibility for ACB's entire IT infrastructure-servers, networks, virtualization, storage, and backup systems. You'll provide strategic leadership while maintaining hands-on involvement in critical projects, mentor a talented infrastructure and security team, and ensure ACB's infrastructure is reliable, scalable, and secure. What You'll Do Leadership & Strategic Planning Hire, train, and lead IT Infrastructure and Security personnel Conduct performance appraisals and facilitate professional development Design and maintain enterprise infrastructure architecture including server, network, storage, and virtualization layers Develop multi-year infrastructure roadmap aligned with business growth Collaborate closely with IT Development Manager to ensure alignment Infrastructure & Virtualization Management Oversee Windows Server environments (2003, 2008, 2012, 2016/2019/2022) including Active Directory, DNS, DHCP, and Group Policy Manage VMware ESXi infrastructure (7.x, 8.x) including vCenter, HA, FT, and DRS Plan and execute server hardware refreshes, OS upgrades, and VMware upgrades Design and maintain enterprise network architecture including LAN, WAN, and wireless networks Manage network switching infrastructure (Cisco, Aruba, Dell) and firewall infrastructure (FortiGate) Storage, Backup & Business Continuity Manage enterprise storage systems including HPE Alletra/Nimble (iSCSI), SAN, and NAS (Synology) Oversee backup infrastructure including Veeam, disk backup, tape libraries, and cloud backup Develop and maintain Business Continuity and Disaster Recovery plans Conduct annual disaster recovery testing and implement infrastructure redundancy Operations & Vendor Management Maintain on-call status for infrastructure issues; serve as escalation point Monitor infrastructure health through monitoring tools (Zabbix) and alerting systems Implement capacity management program and forecast future infrastructure needs Manage relationships with infrastructure vendors (Dell, HP, Cisco, Fortinet, VMware, Microsoft) Ensure infrastructure operations comply with SOC 1 and SOC 2 What You Bring Required Bachelor's degree in Information Technology, Computer Science, Network Engineering, or related field (or equivalent experience) Minimum 7 years in IT infrastructure with at least 3 years in leadership/management Proven ability to hire, develop, and lead technical teams Windows Server: Deep knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, PowerShell Virtualization: Expertise in VMware ESXi 7.x/8.x, vCenter, vMotion, HA/DRS/FT Network Equipment: Cisco switches, layer 2/3 switching, VLANs, routing protocols Firewalls: FortiGate firewalls, firewall policies, NAT, VPN Storage: HPE Alletra/Nimble (iSCSI), SAN/NAS technologies (Synology), backup systems (Veeam), cloud backup Network Fundamentals: TCP/IP, subnetting, routing, switching, DNS, DHCP, VPN Strong communication skills to explain technical concepts to non-technical stakeholders Preferred Certifications VMware: VCP, VCAP Cisco: CCNA, CCNP Microsoft: MCSA/MCSE, Azure Administrator Storage: NetApp Certified Data Administrator (NCDA) Security: Security+, CISSP Additional Preferred Experience with SOC 2 or similar compliance frameworks Cloud platform understanding (AWS, Azure) Experience with monitoring tools (Zabbix) Success Profile Technical depth with strategic vision Leadership excellence through projects and incidents Calm under pressure during infrastructure outages Customer service focus with strong relationship management High standards for infrastructure reliability and performance Why Choose ACB? Join a strategic leadership role where you directly impact how 200+ Fortune 500 brands manage billions in channel marketing programs. Report directly to the Director of IT and lead a talented team while staying hands-on with enterprise infrastructure technologies. Shape ACB's infrastructure strategy in Memphis, TN with authority over architecture, capacity planning, hardware procurement, and vendor management. Ready to lead the infrastructure that powers channel marketing's biggest programs? Apply today and build the foundation for ACB's future.
11/14/2026
Full time
Job Description About the job About ACB The Advertising Checking Bureau (ACB) is a powerhouse in channel marketing, managing over $6B in annual reward programs for 200+ leading brands. We specialize in Co-op Advertising, MDF Programs, Consumer Rebates, and Channel Spiff Programs across consumer and B2B markets. Our award-winning team of full-time, U.S.-based professionals delivers exceptional results through decades of experience and cutting-edge analytics. Your Mission Build and lead the infrastructure backbone that powers billions in channel marketing. As the IT Network and Infrastructure Manager, you'll have direct responsibility for ACB's entire IT infrastructure-servers, networks, virtualization, storage, and backup systems. You'll provide strategic leadership while maintaining hands-on involvement in critical projects, mentor a talented infrastructure and security team, and ensure ACB's infrastructure is reliable, scalable, and secure. What You'll Do Leadership & Strategic Planning Hire, train, and lead IT Infrastructure and Security personnel Conduct performance appraisals and facilitate professional development Design and maintain enterprise infrastructure architecture including server, network, storage, and virtualization layers Develop multi-year infrastructure roadmap aligned with business growth Collaborate closely with IT Development Manager to ensure alignment Infrastructure & Virtualization Management Oversee Windows Server environments (2003, 2008, 2012, 2016/2019/2022) including Active Directory, DNS, DHCP, and Group Policy Manage VMware ESXi infrastructure (7.x, 8.x) including vCenter, HA, FT, and DRS Plan and execute server hardware refreshes, OS upgrades, and VMware upgrades Design and maintain enterprise network architecture including LAN, WAN, and wireless networks Manage network switching infrastructure (Cisco, Aruba, Dell) and firewall infrastructure (FortiGate) Storage, Backup & Business Continuity Manage enterprise storage systems including HPE Alletra/Nimble (iSCSI), SAN, and NAS (Synology) Oversee backup infrastructure including Veeam, disk backup, tape libraries, and cloud backup Develop and maintain Business Continuity and Disaster Recovery plans Conduct annual disaster recovery testing and implement infrastructure redundancy Operations & Vendor Management Maintain on-call status for infrastructure issues; serve as escalation point Monitor infrastructure health through monitoring tools (Zabbix) and alerting systems Implement capacity management program and forecast future infrastructure needs Manage relationships with infrastructure vendors (Dell, HP, Cisco, Fortinet, VMware, Microsoft) Ensure infrastructure operations comply with SOC 1 and SOC 2 What You Bring Required Bachelor's degree in Information Technology, Computer Science, Network Engineering, or related field (or equivalent experience) Minimum 7 years in IT infrastructure with at least 3 years in leadership/management Proven ability to hire, develop, and lead technical teams Windows Server: Deep knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, PowerShell Virtualization: Expertise in VMware ESXi 7.x/8.x, vCenter, vMotion, HA/DRS/FT Network Equipment: Cisco switches, layer 2/3 switching, VLANs, routing protocols Firewalls: FortiGate firewalls, firewall policies, NAT, VPN Storage: HPE Alletra/Nimble (iSCSI), SAN/NAS technologies (Synology), backup systems (Veeam), cloud backup Network Fundamentals: TCP/IP, subnetting, routing, switching, DNS, DHCP, VPN Strong communication skills to explain technical concepts to non-technical stakeholders Preferred Certifications VMware: VCP, VCAP Cisco: CCNA, CCNP Microsoft: MCSA/MCSE, Azure Administrator Storage: NetApp Certified Data Administrator (NCDA) Security: Security+, CISSP Additional Preferred Experience with SOC 2 or similar compliance frameworks Cloud platform understanding (AWS, Azure) Experience with monitoring tools (Zabbix) Success Profile Technical depth with strategic vision Leadership excellence through projects and incidents Calm under pressure during infrastructure outages Customer service focus with strong relationship management High standards for infrastructure reliability and performance Why Choose ACB? Join a strategic leadership role where you directly impact how 200+ Fortune 500 brands manage billions in channel marketing programs. Report directly to the Director of IT and lead a talented team while staying hands-on with enterprise infrastructure technologies. Shape ACB's infrastructure strategy in Memphis, TN with authority over architecture, capacity planning, hardware procurement, and vendor management. Ready to lead the infrastructure that powers channel marketing's biggest programs? Apply today and build the foundation for ACB's future.
Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $40.00hr - $45.00hr Job Overview: This position is responsible for managing and maintaining data center infrastructure to ensure seamless operations and peak performance. The candidate will evaluate and design optimal placement for all data center hardware, including initial implementation, upgrades, and decommissioning of outdated equipment. The candidate will understand and manage electrical requirements, load balancing, and cooling systems to maintain efficiency and prevent hardware failures. The candidate must provide operational oversight by guiding external parties conducting work within the data center, ensuring compliance with best practices and security protocols. Responsibilities: Perform daily inspections of critical infrastructure and data center grounds, including monitoring power, cooling, and various other systems for a facility operating 24/7/365. Partner with Facilities Management to manage HVAC, power systems, and other essential components required for continuous operation, including UPS units, generators, automatic transfer switches, switchgear, chillers, and power meters. Diagnose and resolve hardware issues with cabling and power. Manage cabinet and data floor operations, including balancing power, environmental controls, and weight distribution on data center floors. Manage capacity planning by monitoring system performance and ensuring sufficient resources for future growth. Keep management informed of significant developments occurring at the data center. Monitor, resolve, and update all assigned IT service management tickets. Manage expectations of managers, employees, and agency partners. Lead and execute projects within the division. Candidate Profile: Three-plus years of experience in a commercial electrical environment, data center management, commercial HVAC, or a related field. Additional experience in commercial electrical environments, data center management, commercial HVAC, or related fields. Strong background in computer hardware and software support, systems analysis, systems support, or computer operating systems. Effective communication skills with the ability to convey ideas clearly and engage with a diverse audience. Strong foundation in delivering exceptional customer service to both internal and external stakeholders. Demonstrated self-management abilities to work independently and take initiative. Proficiency in team building, motivational skills, and promoting teamwork. Capability to maintain composure in challenging situations. Strong organizational skills for efficient task and time management. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $40.00hr - $45.00hr Job Overview: This position is responsible for managing and maintaining data center infrastructure to ensure seamless operations and peak performance. The candidate will evaluate and design optimal placement for all data center hardware, including initial implementation, upgrades, and decommissioning of outdated equipment. The candidate will understand and manage electrical requirements, load balancing, and cooling systems to maintain efficiency and prevent hardware failures. The candidate must provide operational oversight by guiding external parties conducting work within the data center, ensuring compliance with best practices and security protocols. Responsibilities: Perform daily inspections of critical infrastructure and data center grounds, including monitoring power, cooling, and various other systems for a facility operating 24/7/365. Partner with Facilities Management to manage HVAC, power systems, and other essential components required for continuous operation, including UPS units, generators, automatic transfer switches, switchgear, chillers, and power meters. Diagnose and resolve hardware issues with cabling and power. Manage cabinet and data floor operations, including balancing power, environmental controls, and weight distribution on data center floors. Manage capacity planning by monitoring system performance and ensuring sufficient resources for future growth. Keep management informed of significant developments occurring at the data center. Monitor, resolve, and update all assigned IT service management tickets. Manage expectations of managers, employees, and agency partners. Lead and execute projects within the division. Candidate Profile: Three-plus years of experience in a commercial electrical environment, data center management, commercial HVAC, or a related field. Additional experience in commercial electrical environments, data center management, commercial HVAC, or related fields. Strong background in computer hardware and software support, systems analysis, systems support, or computer operating systems. Effective communication skills with the ability to convey ideas clearly and engage with a diverse audience. Strong foundation in delivering exceptional customer service to both internal and external stakeholders. Demonstrated self-management abilities to work independently and take initiative. Proficiency in team building, motivational skills, and promoting teamwork. Capability to maintain composure in challenging situations. Strong organizational skills for efficient task and time management. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $77.00hr - $82.00hr Job Overview: The Project Manager independently leads delivery for software product initiatives in an AI-enabled SDLC. This role combines strong execution ownership with growing breadth across product thinking, engineering operations, Agile coaching, stakeholder management, data-driven reporting, and AI-assisted workflow adoption. The role owns project-level planning, risk management, backlog quality, delivery metrics, scope control, and stakeholder coordination, while contributing meaningfully to capacity planning, product Client support, release coordination, and continuous improvement. This is an experienced PM role with full project ownership and growing influence across teams. Responsibilities: Build and manage project plans independently, including dependencies, buffers, sequencing, and critical path considerations. Lead day-to-day delivery execution across one or more Agile teams, ensuring work progresses predictably and transparently. Partner with Development Managers and team leads to adapt plans as scope, delivery context, or business priorities evolve. Support implementation roadmaps and maintain delivery accuracy across Jira and related tooling. Proactively identify, assess, score, and mitigate delivery risks; facilitate project-level risk reviews and determine when escalation is needed. Own project-level scope and change management by maintaining change logs, communicating impacts, and facilitating scope trade-off decisions. Plan resource allocation at the project level, forecast capacity gaps, and coordinate shared resources across teams. Coordinate releases, dependencies, and change impacts across one or more workstreams. Maintain a well-prioritized, estimable backlog and facilitate effective refinement sessions to keep work sprint-ready. Lead requirements workshops and translate business needs into clear, testable user stories and delivery-ready specifications. Build project dashboards and reporting views tailored to stakeholder needs, surfacing insights rather than only status. Use metrics such as velocity, throughput, risk trends, and delivery health indicators to guide execution decisions. Manage a diverse stakeholder group independently and tailor communication to technical, product, and business audiences. Navigate conflicting priorities and facilitate alignment across teams and functions. Provide clear, timely updates on progress, risks, delivery health, and decisions. Facilitate cross-team discussions and drive action-oriented follow-through. Apply Agile practices consistently and adapt ceremonies to team context and maturity. Facilitate retrospectives, planning workshops, Client sessions, and other working forums that improve clarity and execution. Organize learning sessions, office hours, and improvement activities that strengthen delivery discipline and collaboration. Coach teams on iterative delivery, continuous improvement, and effective team practices. Use approved AI tools for risk summaries, retrospective outputs, stakeholder communication, and first-pass delivery planning. Critically assess AI-generated outputs and identify when results are incomplete, unreliable, or require refinement. Proactively adopt AI tools to improve personal and team productivity and share effective use cases with the team. Contribute to roadmap and Client conversations by surfacing delivery insights, customer context, and business trade-offs. Participate in design reviews and Client activities, advocating for user needs and product quality in delivery decisions. Qualifications: Bachelor's degree or equivalent practical experience. 5 7 years of experience in project management, Agile delivery, product delivery, or related software development roles. Proven ability to independently manage project plans, RAID processes, backlog health, and delivery reporting. Experience working directly with engineering, product, and cross-functional stakeholders in software product environments. Strong facilitation, communication, and prioritization skills. Hands-on experience with Jira and related delivery/reporting tools. Preferred Qualifications: Experience with release coordination, capacity planning, and backlog ownership. Familiarity with engineering metrics, delivery dashboards, and basic product metrics. Experience with AI-assisted project delivery workflows in an approved enterprise environment. Agile, Scrum, SAFe, or product-related certification is a plus. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $77.00hr - $82.00hr Job Overview: The Project Manager independently leads delivery for software product initiatives in an AI-enabled SDLC. This role combines strong execution ownership with growing breadth across product thinking, engineering operations, Agile coaching, stakeholder management, data-driven reporting, and AI-assisted workflow adoption. The role owns project-level planning, risk management, backlog quality, delivery metrics, scope control, and stakeholder coordination, while contributing meaningfully to capacity planning, product Client support, release coordination, and continuous improvement. This is an experienced PM role with full project ownership and growing influence across teams. Responsibilities: Build and manage project plans independently, including dependencies, buffers, sequencing, and critical path considerations. Lead day-to-day delivery execution across one or more Agile teams, ensuring work progresses predictably and transparently. Partner with Development Managers and team leads to adapt plans as scope, delivery context, or business priorities evolve. Support implementation roadmaps and maintain delivery accuracy across Jira and related tooling. Proactively identify, assess, score, and mitigate delivery risks; facilitate project-level risk reviews and determine when escalation is needed. Own project-level scope and change management by maintaining change logs, communicating impacts, and facilitating scope trade-off decisions. Plan resource allocation at the project level, forecast capacity gaps, and coordinate shared resources across teams. Coordinate releases, dependencies, and change impacts across one or more workstreams. Maintain a well-prioritized, estimable backlog and facilitate effective refinement sessions to keep work sprint-ready. Lead requirements workshops and translate business needs into clear, testable user stories and delivery-ready specifications. Build project dashboards and reporting views tailored to stakeholder needs, surfacing insights rather than only status. Use metrics such as velocity, throughput, risk trends, and delivery health indicators to guide execution decisions. Manage a diverse stakeholder group independently and tailor communication to technical, product, and business audiences. Navigate conflicting priorities and facilitate alignment across teams and functions. Provide clear, timely updates on progress, risks, delivery health, and decisions. Facilitate cross-team discussions and drive action-oriented follow-through. Apply Agile practices consistently and adapt ceremonies to team context and maturity. Facilitate retrospectives, planning workshops, Client sessions, and other working forums that improve clarity and execution. Organize learning sessions, office hours, and improvement activities that strengthen delivery discipline and collaboration. Coach teams on iterative delivery, continuous improvement, and effective team practices. Use approved AI tools for risk summaries, retrospective outputs, stakeholder communication, and first-pass delivery planning. Critically assess AI-generated outputs and identify when results are incomplete, unreliable, or require refinement. Proactively adopt AI tools to improve personal and team productivity and share effective use cases with the team. Contribute to roadmap and Client conversations by surfacing delivery insights, customer context, and business trade-offs. Participate in design reviews and Client activities, advocating for user needs and product quality in delivery decisions. Qualifications: Bachelor's degree or equivalent practical experience. 5 7 years of experience in project management, Agile delivery, product delivery, or related software development roles. Proven ability to independently manage project plans, RAID processes, backlog health, and delivery reporting. Experience working directly with engineering, product, and cross-functional stakeholders in software product environments. Strong facilitation, communication, and prioritization skills. Hands-on experience with Jira and related delivery/reporting tools. Preferred Qualifications: Experience with release coordination, capacity planning, and backlog ownership. Familiarity with engineering metrics, delivery dashboards, and basic product metrics. Experience with AI-assisted project delivery workflows in an approved enterprise environment. Agile, Scrum, SAFe, or product-related certification is a plus. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $82.12hr - $87.12hr Job Overview: The FEP Operations Center is seeking a senior or lead mainframe z/OS Systems Engineer to support the mainframe platform and environments and help in the maintenance, transformation, and modernization of the FEPOC mainframe technology stack. The focus will be on mainframe security (RACF, Encryption of data at rest and data in transit, CyberArk integration to RACF, and Vulnerability assessment and mitigation on mainframe). Tasks: Lead and participate in the analysis, design, development, and implementation of mainframe system engineering activities. Work with existing mainframe managed service provider to improve and optimize services to internal and external customers and improve resiliency and availability of the z/OS mainframe platform. Analyze and recommend improvements to the scalability and resiliency of applications and systems running on Z platform. Provide hands on technical support for incident assessment and resolution for restoration of service. Support problem Root Cause Analysis (RCA). Competencies: Solid leadership and hands on technical experience. SYSPLEX and ICF configuration and tuning. CyberArk integration with RACF. Mainframe pervasive encryption and key management process. Vanguard compliance manager. Data encryption of data in transit and data at rest for mainframe. Good project management and ability to provide technical guidance to diverse teams. Internal drive, intellectual curiosity, ability to learn, and desire to help the customers succeed. Strong technical skills as well as good business acumen. Comfortable working with all levels of the organization. Required Skills: Infrastructure engineer with a minimum of 8-10 years experience supporting IBM zOS Systems in a SYSPLEX environment with the following skills: RACF -Security Administration 5-10 years experience. ZOS Systems Programmer 5-10 years of experience. CICS TS Systems Programming 5 -10 years of experience. MQ 5-10 years Systems Programming. DB2 5-10 years usage , doesn't have to be at Systems Programming level. ISV Production installation experience. General Systems Automation support (IBM System Automation). General Batch Scheduling support Control-M. Strongly Desired Skills: SYSPLEX and ICF configuration and tuning. Experience in de-coupling Sysplex environment is a plus. Working knowledge of network communication protocols (TCPIP). Excellent knowledge of hardware infrastructure of IBM z16 and Dell/EMC storage subsystems. Pervasive encryption on z/OS. Ransomware solutioning for mainframe. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $82.12hr - $87.12hr Job Overview: The FEP Operations Center is seeking a senior or lead mainframe z/OS Systems Engineer to support the mainframe platform and environments and help in the maintenance, transformation, and modernization of the FEPOC mainframe technology stack. The focus will be on mainframe security (RACF, Encryption of data at rest and data in transit, CyberArk integration to RACF, and Vulnerability assessment and mitigation on mainframe). Tasks: Lead and participate in the analysis, design, development, and implementation of mainframe system engineering activities. Work with existing mainframe managed service provider to improve and optimize services to internal and external customers and improve resiliency and availability of the z/OS mainframe platform. Analyze and recommend improvements to the scalability and resiliency of applications and systems running on Z platform. Provide hands on technical support for incident assessment and resolution for restoration of service. Support problem Root Cause Analysis (RCA). Competencies: Solid leadership and hands on technical experience. SYSPLEX and ICF configuration and tuning. CyberArk integration with RACF. Mainframe pervasive encryption and key management process. Vanguard compliance manager. Data encryption of data in transit and data at rest for mainframe. Good project management and ability to provide technical guidance to diverse teams. Internal drive, intellectual curiosity, ability to learn, and desire to help the customers succeed. Strong technical skills as well as good business acumen. Comfortable working with all levels of the organization. Required Skills: Infrastructure engineer with a minimum of 8-10 years experience supporting IBM zOS Systems in a SYSPLEX environment with the following skills: RACF -Security Administration 5-10 years experience. ZOS Systems Programmer 5-10 years of experience. CICS TS Systems Programming 5 -10 years of experience. MQ 5-10 years Systems Programming. DB2 5-10 years usage , doesn't have to be at Systems Programming level. ISV Production installation experience. General Systems Automation support (IBM System Automation). General Batch Scheduling support Control-M. Strongly Desired Skills: SYSPLEX and ICF configuration and tuning. Experience in de-coupling Sysplex environment is a plus. Working knowledge of network communication protocols (TCPIP). Excellent knowledge of hardware infrastructure of IBM z16 and Dell/EMC storage subsystems. Pervasive encryption on z/OS. Ransomware solutioning for mainframe. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
BERING STRAITS PROFESSIONAL SERVICES LLC
Washington, Washington DC
About this position: Cybersecurity Incident Response Manager in Washington, DC, for Bering Straits Professional Services, LLC The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $150k Applicants will be notified via email or phone within ten business days regarding application status. Essential Duties & Responsibilities Lead, mentor, and manage cybersecurity personnel; establish priorities, assign work, assess performance, and support professional development and cross-training. Direct the team's incident response activities, including event triage, investigation, containment, eradication, recovery, documentation, and lessons learned. Coordinate with the SOC and client leadership to support timely escalation and reporting. Oversee the collection and analysis of cyber threat intelligence, ensuring that relevant indicators and adversary tactics, techniques, and procedures guide detection, threat hunting, incident response, and penetration testing activities. Guide hypothesis-driven threat hunts, digital forensic investigations, and malware analysis. Ensure evidence is collected, preserved, and documented in accordance with applicable requirements and chain-of-custody procedures. Manage authorized penetration testing, adversary emulation, and purple team exercises in coordination with federal leadership. Track findings and work with stakeholders to validate corrective actions. Lead the practical application of AI and ML to improve threat hunting and incident response, including evaluating use cases, guiding development and integration, and measuring effectiveness. Oversee the use of applicable Microsoft Azure AI services in accordance with client security and data-handling requirements. Maintain and improve incident response plans, playbooks, standard operating procedures, and detection and automation workflows. Coordinate tabletop exercises and incorporate lessons learned. Monitor workload, operational performance, risks, and deliverables; provide clear status reports, metrics, and briefings to technical stakeholders and senior leadership. Coordinate with client stakeholders and other teams on investigations, audits, information requests, and continuous improvement. Align activities with applicable federal requirements, client policies, and NIST guidance Required (Minimum Necessary) Qualifications Education Requirements: High school diploma or GED and substantial relevant cybersecurity experience; a bachelor's degree in cybersecurity, computer science, or a related field is preferred Level of Experience Requirements: 5 years of demonstrated IT experience Demonstrated experience leading cybersecurity personnel or coordinating multidisciplinary security operations and complex incident investigations. Strong knowledge of incident response, threat intelligence, threat hunting, digital forensics, and penetration testing principles, including the ability to translate technical findings into operational decisions. Experience with enterprise security technologies such as SIEM, endpoint detection and response, network monitoring, and cloud security tools. Familiarity with Microsoft Azure, Microsoft Sentinel, and Microsoft Defender is expected. In-depth knowledge of AI and ML concepts and practical experience applying these technologies to cybersecurity use cases, including threat hunting or incident response. Experience with Microsoft Azure AI services. Familiarity with the MITRE ATT&CK framework, NIST incident response guidance, and federal cybersecurity reporting and security requirements. Strong written and verbal communication, analytical, decision-making, and stakeholder management skills. S. citizenship and the ability to obtain and maintain the government security access required for the position, subject to applicable investigation and eligibility requirements. Knowledge, Skills, Abilities, and Other Characteristics Experience supporting a federal cybersecurity program and coordinating with a 24/7 SOC. Experience with Kusto Query Language, Python or PowerShell, Azure DevOps, or Power BI. Relevant certifications such as GIAC Certified Incident Handler (GCIH), Certified Information Systems Security Professional (CISSP), Microsoft Security Operations Analyst Associate, or a relevant Azure AI certification Preferred N/A Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities This position will have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
11/14/2026
Full time
About this position: Cybersecurity Incident Response Manager in Washington, DC, for Bering Straits Professional Services, LLC The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $150k Applicants will be notified via email or phone within ten business days regarding application status. Essential Duties & Responsibilities Lead, mentor, and manage cybersecurity personnel; establish priorities, assign work, assess performance, and support professional development and cross-training. Direct the team's incident response activities, including event triage, investigation, containment, eradication, recovery, documentation, and lessons learned. Coordinate with the SOC and client leadership to support timely escalation and reporting. Oversee the collection and analysis of cyber threat intelligence, ensuring that relevant indicators and adversary tactics, techniques, and procedures guide detection, threat hunting, incident response, and penetration testing activities. Guide hypothesis-driven threat hunts, digital forensic investigations, and malware analysis. Ensure evidence is collected, preserved, and documented in accordance with applicable requirements and chain-of-custody procedures. Manage authorized penetration testing, adversary emulation, and purple team exercises in coordination with federal leadership. Track findings and work with stakeholders to validate corrective actions. Lead the practical application of AI and ML to improve threat hunting and incident response, including evaluating use cases, guiding development and integration, and measuring effectiveness. Oversee the use of applicable Microsoft Azure AI services in accordance with client security and data-handling requirements. Maintain and improve incident response plans, playbooks, standard operating procedures, and detection and automation workflows. Coordinate tabletop exercises and incorporate lessons learned. Monitor workload, operational performance, risks, and deliverables; provide clear status reports, metrics, and briefings to technical stakeholders and senior leadership. Coordinate with client stakeholders and other teams on investigations, audits, information requests, and continuous improvement. Align activities with applicable federal requirements, client policies, and NIST guidance Required (Minimum Necessary) Qualifications Education Requirements: High school diploma or GED and substantial relevant cybersecurity experience; a bachelor's degree in cybersecurity, computer science, or a related field is preferred Level of Experience Requirements: 5 years of demonstrated IT experience Demonstrated experience leading cybersecurity personnel or coordinating multidisciplinary security operations and complex incident investigations. Strong knowledge of incident response, threat intelligence, threat hunting, digital forensics, and penetration testing principles, including the ability to translate technical findings into operational decisions. Experience with enterprise security technologies such as SIEM, endpoint detection and response, network monitoring, and cloud security tools. Familiarity with Microsoft Azure, Microsoft Sentinel, and Microsoft Defender is expected. In-depth knowledge of AI and ML concepts and practical experience applying these technologies to cybersecurity use cases, including threat hunting or incident response. Experience with Microsoft Azure AI services. Familiarity with the MITRE ATT&CK framework, NIST incident response guidance, and federal cybersecurity reporting and security requirements. Strong written and verbal communication, analytical, decision-making, and stakeholder management skills. S. citizenship and the ability to obtain and maintain the government security access required for the position, subject to applicable investigation and eligibility requirements. Knowledge, Skills, Abilities, and Other Characteristics Experience supporting a federal cybersecurity program and coordinating with a 24/7 SOC. Experience with Kusto Query Language, Python or PowerShell, Azure DevOps, or Power BI. Relevant certifications such as GIAC Certified Incident Handler (GCIH), Certified Information Systems Security Professional (CISSP), Microsoft Security Operations Analyst Associate, or a relevant Azure AI certification Preferred N/A Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities This position will have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
Help us tell the KidsVoice story-clearly, creatively, and compellingly. KidsVoice is a national leader in innovative child advocacy, working to ensure that abused and neglected children in Allegheny County have a strong voice in the systems designed to protect them. We're looking for a creative, detail-oriented Communications & Design Associate to help us share our mission and connect with the people who make our work possible. This is a hands-on role for someone who enjoys writing, creating visual content, and bringing communications projects from idea to completion. The position will contribute to communications across digital and print channels, including social media, email, newsletters, reports, event materials, and other organizational communications. The ideal candidate is a strong writer and communicator with an eye for design who enjoys turning ideas and information into clear, compelling, and visually engaging communications. This position offers the opportunity to work on a wide variety of projects and develop skills across communications, design, events, and fundraising. Key Responsibilities Communications & Design - 65% Contribute to the implementation and ongoing development of KidsVoice's communications efforts across digital and print channels. Design and produce marketing, fundraising, reporting, event, and organizational materials while maintaining KidsVoice's visual identity and brand. Create written and visual content for social media, email, newsletters, website, and other communications. Create and coordinate regularly scheduled email communications, including a quarterly newsletter, and maintain and grow the email subscriber list. Work with staff to identify and develop client stories, program updates, organizational news, and other content. Develop and maintain current content on the KidsVoice website. Maintain an editorial and communications calendar to help coordinate organizational communications. Coordinate and facilitate regular communications meetings to keep projects on track and aligned with organizational priorities. Track and report on communications and engagement metrics. Maintain media contacts and support outreach as needed. Coordinate print production and work with outside vendors, printers, and creative partners as needed. Contribute ideas for new and creative ways to communicate KidsVoice's mission and engage supporters. Events - 25% Help plan, promote, and implement development-related events. Organize annual events, including Kites for Kids and Taste of Sewickley. Develop and coordinate event-related communications and creative materials, including invitations, signage, promotional materials, and digital content. Help organize and support the annual Day of Giving campaign and related activities. Organize annual holiday gift-giving programs for clients. Provide support for organizational outreach and informational events. Assist with KidsVoice Board member- and donor-hosted events. Development Support - 10% Assist with day-to-day Development operations, as needed. Maintain accurate donor contact and giving information using Salesforce. Draft acknowledgment correspondence to donors and supporters. Assist with donor stewardship campaigns and mass mailings. Support other Development projects and priorities as needed. Qualifications We're looking for someone who is a strong communicator, capable designer, organized project manager, and collaborative teammate. You do not need experience in every area listed below. We're particularly interested in candidates who bring strong writing and visual communication skills and are eager to continue learning. Required Bachelor's degree and at least one year of experience in communications, marketing, graphic design, or a related field. Strong writing, editing, and verbal communication skills. Demonstrated visual design skills and an eye for typography, layout, imagery, visual hierarchy, and brand consistency. Experience creating digital and/or print communications materials. Strong organizational skills and the ability to manage multiple projects and deadlines. Ability to work independently, take initiative, and follow projects through to completion. Strong attention to detail and commitment to accuracy. Ability to collaborate effectively with staff, donors, Board members, volunteers, and external partners. A flexible, curious approach and willingness to learn new tools and skills. Preferred Experience working in a nonprofit or mission-driven organization. Experience with event planning or management. Experience creating coordinated social media campaigns. Experience with Constant Contact, Mailchimp, or similar email marketing platforms. Experience with Salesforce or another CRM. Experience with Canva, Adobe Creative Suite, or similar design tools. Experience with print production or working with printers and creative vendors. Experience with editing and maintaining a website, including familiarity with HTML. Familiarity with photography, photo editing, video, or other forms of visual storytelling. Please submit a cover letter indicating why you are interested in the job and a resume. Portfolio materials will be requested during the interview process. Show Us Your Work A portfolio of writing and design samples will be requested as part of the interview process. We're interested in seeing how you communicate ideas both visually and verbally, whether through social media, newsletters, reports, event materials, publications, digital content, or other creative work. Please submit a resume and cover letter. Portfolio materials will be requested during the interview process. Reports to: Director of Development For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
11/14/2026
Full time
Help us tell the KidsVoice story-clearly, creatively, and compellingly. KidsVoice is a national leader in innovative child advocacy, working to ensure that abused and neglected children in Allegheny County have a strong voice in the systems designed to protect them. We're looking for a creative, detail-oriented Communications & Design Associate to help us share our mission and connect with the people who make our work possible. This is a hands-on role for someone who enjoys writing, creating visual content, and bringing communications projects from idea to completion. The position will contribute to communications across digital and print channels, including social media, email, newsletters, reports, event materials, and other organizational communications. The ideal candidate is a strong writer and communicator with an eye for design who enjoys turning ideas and information into clear, compelling, and visually engaging communications. This position offers the opportunity to work on a wide variety of projects and develop skills across communications, design, events, and fundraising. Key Responsibilities Communications & Design - 65% Contribute to the implementation and ongoing development of KidsVoice's communications efforts across digital and print channels. Design and produce marketing, fundraising, reporting, event, and organizational materials while maintaining KidsVoice's visual identity and brand. Create written and visual content for social media, email, newsletters, website, and other communications. Create and coordinate regularly scheduled email communications, including a quarterly newsletter, and maintain and grow the email subscriber list. Work with staff to identify and develop client stories, program updates, organizational news, and other content. Develop and maintain current content on the KidsVoice website. Maintain an editorial and communications calendar to help coordinate organizational communications. Coordinate and facilitate regular communications meetings to keep projects on track and aligned with organizational priorities. Track and report on communications and engagement metrics. Maintain media contacts and support outreach as needed. Coordinate print production and work with outside vendors, printers, and creative partners as needed. Contribute ideas for new and creative ways to communicate KidsVoice's mission and engage supporters. Events - 25% Help plan, promote, and implement development-related events. Organize annual events, including Kites for Kids and Taste of Sewickley. Develop and coordinate event-related communications and creative materials, including invitations, signage, promotional materials, and digital content. Help organize and support the annual Day of Giving campaign and related activities. Organize annual holiday gift-giving programs for clients. Provide support for organizational outreach and informational events. Assist with KidsVoice Board member- and donor-hosted events. Development Support - 10% Assist with day-to-day Development operations, as needed. Maintain accurate donor contact and giving information using Salesforce. Draft acknowledgment correspondence to donors and supporters. Assist with donor stewardship campaigns and mass mailings. Support other Development projects and priorities as needed. Qualifications We're looking for someone who is a strong communicator, capable designer, organized project manager, and collaborative teammate. You do not need experience in every area listed below. We're particularly interested in candidates who bring strong writing and visual communication skills and are eager to continue learning. Required Bachelor's degree and at least one year of experience in communications, marketing, graphic design, or a related field. Strong writing, editing, and verbal communication skills. Demonstrated visual design skills and an eye for typography, layout, imagery, visual hierarchy, and brand consistency. Experience creating digital and/or print communications materials. Strong organizational skills and the ability to manage multiple projects and deadlines. Ability to work independently, take initiative, and follow projects through to completion. Strong attention to detail and commitment to accuracy. Ability to collaborate effectively with staff, donors, Board members, volunteers, and external partners. A flexible, curious approach and willingness to learn new tools and skills. Preferred Experience working in a nonprofit or mission-driven organization. Experience with event planning or management. Experience creating coordinated social media campaigns. Experience with Constant Contact, Mailchimp, or similar email marketing platforms. Experience with Salesforce or another CRM. Experience with Canva, Adobe Creative Suite, or similar design tools. Experience with print production or working with printers and creative vendors. Experience with editing and maintaining a website, including familiarity with HTML. Familiarity with photography, photo editing, video, or other forms of visual storytelling. Please submit a cover letter indicating why you are interested in the job and a resume. Portfolio materials will be requested during the interview process. Show Us Your Work A portfolio of writing and design samples will be requested as part of the interview process. We're interested in seeing how you communicate ideas both visually and verbally, whether through social media, newsletters, reports, event materials, publications, digital content, or other creative work. Please submit a resume and cover letter. Portfolio materials will be requested during the interview process. Reports to: Director of Development For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
Job Description Join the Team Modernizing Medicine At ModMed , we're not just building software-we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. ModMed's Product Development team eagerly welcomes interns who are passionate about pursuing a career in Software Engineering. We are a dynamic team of experts in Java, .Net, Mobile (iOS), and AI/ML Engineering, guided by the principles in AI Forward Software Development Lifecycle. Our software operates seamlessly within the Amazon Web Services cloud environment. Here, you'll engage in meaningful, real-world projects that leave a lasting impact. ModMed Interns have the opportunity to transform their ideas and enthusiasm into tangible accomplishments. You'll cultivate essential skills and gain hands-on experience while collaborating with some of the industry's most exceptional talents. Our dedicated team of engineers and architects will mentor and challenge you every step of the way. Your Role: Tackle Complex Challenges: Engage with and solve intricate problems, pushing the boundaries of your skills and knowledge. Contribute Across the Tech Spectrum: Be an integral part of our engineering projects, making contributions to the frontend, backend, and/or mobile development efforts. Witness Your Impact: Experience the gratification of seeing your code come to life, as it's deployed and utilized by both internal and external customers. Collaborate Across Functions: Join forces with cross-functional teams to provide comprehensive system support, gaining valuable exposure to various aspects of our operations. If you're considering joining ModMed's Summer 2027 Internship Program, you might be an ideal candidate if you meet the following criteria: Educational Background: You are currently enrolled in a Computer Science program (or a related field) or pursuing your Masters of PhD in Computer Science, or Artificial Intelligence. Availability: Ability to work at our headquarters in Boca Raton, Florida, on a hybrid basis during the internship and willingness to commit to relocation post graduation to work out of our headquarters in Boca Raton, Florida. Academic Excellence: You maintain a GPA of 3.5 or higher and experience with Microservices, Java, MySQL and Angular. Strong preference for candidates with experience in streaming platform experience (e.g. Kafka), containerization, caching, Web sockets, and AWS. Passion for AI Development Lifecycle: You're a champion of AI Forward Deployment and have experience with Claude, Codex, Cursor or similar AI development tools. Curiosity and Problem-Solving Skills: You approach challenges with curiosity and are skilled at finding solutions. Self-Motivated: You're a self-starter, results-oriented, and thrive in a collaborative work environment. Effective Communication: You have strong communication skills, enabling you to collaborate effectively with your peers. Adaptability: You excel in dynamic, fast-paced environments and can adapt to changing circumstances. Teams Hiring Interns - Interns will have the opportunity to join teams across: Architecture & Platform - Core frameworks, scalability, and AWS infrastructure. Engineering - Java/Angular development, microservices, and UI/UX enhancements. Data & Analytics - Data pipelines, visualization, and business intelligence. AI & ML Engineering - Machine learning and AI-driven product innovation ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
11/14/2026
Full time
Job Description Join the Team Modernizing Medicine At ModMed , we're not just building software-we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. ModMed's Product Development team eagerly welcomes interns who are passionate about pursuing a career in Software Engineering. We are a dynamic team of experts in Java, .Net, Mobile (iOS), and AI/ML Engineering, guided by the principles in AI Forward Software Development Lifecycle. Our software operates seamlessly within the Amazon Web Services cloud environment. Here, you'll engage in meaningful, real-world projects that leave a lasting impact. ModMed Interns have the opportunity to transform their ideas and enthusiasm into tangible accomplishments. You'll cultivate essential skills and gain hands-on experience while collaborating with some of the industry's most exceptional talents. Our dedicated team of engineers and architects will mentor and challenge you every step of the way. Your Role: Tackle Complex Challenges: Engage with and solve intricate problems, pushing the boundaries of your skills and knowledge. Contribute Across the Tech Spectrum: Be an integral part of our engineering projects, making contributions to the frontend, backend, and/or mobile development efforts. Witness Your Impact: Experience the gratification of seeing your code come to life, as it's deployed and utilized by both internal and external customers. Collaborate Across Functions: Join forces with cross-functional teams to provide comprehensive system support, gaining valuable exposure to various aspects of our operations. If you're considering joining ModMed's Summer 2027 Internship Program, you might be an ideal candidate if you meet the following criteria: Educational Background: You are currently enrolled in a Computer Science program (or a related field) or pursuing your Masters of PhD in Computer Science, or Artificial Intelligence. Availability: Ability to work at our headquarters in Boca Raton, Florida, on a hybrid basis during the internship and willingness to commit to relocation post graduation to work out of our headquarters in Boca Raton, Florida. Academic Excellence: You maintain a GPA of 3.5 or higher and experience with Microservices, Java, MySQL and Angular. Strong preference for candidates with experience in streaming platform experience (e.g. Kafka), containerization, caching, Web sockets, and AWS. Passion for AI Development Lifecycle: You're a champion of AI Forward Deployment and have experience with Claude, Codex, Cursor or similar AI development tools. Curiosity and Problem-Solving Skills: You approach challenges with curiosity and are skilled at finding solutions. Self-Motivated: You're a self-starter, results-oriented, and thrive in a collaborative work environment. Effective Communication: You have strong communication skills, enabling you to collaborate effectively with your peers. Adaptability: You excel in dynamic, fast-paced environments and can adapt to changing circumstances. Teams Hiring Interns - Interns will have the opportunity to join teams across: Architecture & Platform - Core frameworks, scalability, and AWS infrastructure. Engineering - Java/Angular development, microservices, and UI/UX enhancements. Data & Analytics - Data pipelines, visualization, and business intelligence. AI & ML Engineering - Machine learning and AI-driven product innovation ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
KAYGEN is an emerging leader in providing top talent for technology-based staffing services. We specialize in providing high-volume contingent staffing, direct hire staffing and project-based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries. Title: Active Directory & Microsoft Intune Consultant Location: Los Angeles, CA Duration: 12 Months Plus Position Summary: We are seeking an experienced Active Directory & Microsoft Intune Consultant to support the organization's enterprise IT infrastructure, endpoint management, and directory services. The consultant will be responsible for managing and maintaining Microsoft Active Directory environments, administering Microsoft Intune for endpoint management, implementing, and troubleshooting Group Policy Objects (GPOs), and resolving complex infrastructure and endpoint-related issues. The ideal candidate will have strong hands-on experience with Active Directory administration, Microsoft Intune, Group Policy management, Windows operating systems, and enterprise-level troubleshooting in a large IT environment. Key Responsibilities: Administer, maintain, and support Microsoft Active Directory (AD) environments, including user accounts, security groups, organizational units (OUs), permissions, and access management. Manage and administer Microsoft Intune for endpoint configuration, device enrolment, compliance policies, application deployment, and device management. Create, configure, manage, and troubleshoot Group Policy Objects (GPOs) to enforce organizational security standards and desktop configurations. Troubleshoot Active Directory authentication, account lockouts, replication, DNS, Group Policy, and domain connectivity issues. Support Microsoft Entra ID (Azure Active Directory) integration and synchronization with on-premises Active Directory environments. Configure and manage Windows device enrolment, configuration profiles, compliance policies, and security policies through Microsoft Intune. Troubleshoot Intune-related issues, including device enrolment failures, policy deployment, application installation, compliance status, and device synchronization. Support endpoint management for Windows desktops, laptops, and other enterprise-managed devices. Manage user access, authentication, permissions, and security configurations in accordance with organizational IT policies. Assist with Windows updates, patch management, endpoint security configurations, and device lifecycle management. Perform root cause analysis and resolve recurring Active Directory, Group Policy, and endpoint management issues. Monitor system performance, identify potential infrastructure issues, and implement corrective actions. Maintain technical documentation, configuration records, troubleshooting procedures, and operational support documentation. Collaborate with infrastructure, cybersecurity, service desk, and application support teams to ensure reliable IT operations. Minimum Required Qualifications: Bachelor's degree in computer science, Information Technology, Information Systems, or a related field, or equivalent professional experience. Minimum of 5 years of hands-on experience in Active Directory administration and enterprise IT infrastructure support. Strong experience managing and administering Microsoft Intune in an enterprise environment. Hands-on experience creating, configuring, managing, and troubleshooting Group Policy Objects (GPOs). Strong knowledge of Windows Server and Windows desktop operating systems. Experience troubleshooting Active Directory authentication, DNS, domain services, replication, and account management issues. Experience with endpoint enrolment, device configuration, compliance policies, and application deployment using Microsoft Intune. Knowledge of Microsoft Entra ID (Azure Active Directory), identity synchronization, and authentication technologies. Strong analytical, problem-solving, troubleshooting, and communication skills. Ability to work independently and collaborate with cross-functional IT teams. Preferred Qualifications: Microsoft certifications such as Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) or equivalent. Experience supporting large enterprise or public sector IT environments. Knowledge of Microsoft Configuration Manager (SCCM/MECM) and co-management with Intune. Experience with PowerShell scripting for Active Directory administration, automation, and troubleshooting. Familiarity with Microsoft Defender for Endpoint and endpoint security management. Understanding of identity and access management, security policies, and enterprise IT infrastructure best practices. Experience supporting Windows Autopilot and modern endpoint provisioning. Experience working in environments with strict security, compliance, and operational requirements. Technical Skills: Microsoft Active Directory (AD DS) Microsoft Intune / Endpoint Management Group Policy Objects (GPO) Microsoft Entra ID (Azure AD) Windows Server and Windows 10/11 DNS, DHCP, and Domain Services Device Enrolment and Compliance Management Application Deployment and Configuration Profiles PowerShell Scripting Microsoft Defender for Endpoint SCCM / Microsoft Configuration Manager At KAYGEN, people are at the heart of everything we do. We foster a diverse, inclusive, and employee-driven culture where every individual is valued, empowered, and encouraged to bring their authentic self to work. Our candidate-first approach means we are committed to understanding your career goals and connecting you with opportunities that align with your aspirations, skills, and potential. Whether you're taking the next step in your career or searching for your dream opportunity, KAYGEN is more than a staffing partner-we're a community dedicated to helping you grow, succeed, and thrive. Join us and discover a place where your talent is recognized, your ambitions are supported, and your future is built alongside a team that invests in your success every step of the way. Our team of experienced staffing experts will work with you to find you the best opportunity. For more information, please visit us at . Benefits: Free Healthcare Insurance 401(k) Retirement Plan Free Life Insurance Sick Time Off Achieve your Kaizen by clicking here. A unique and exclusive talent community supported by KAYGEN, that includes programs like: Mentorship Program Certifications Referrals Family and Wellness benefits Continuous Growth and Career Development
11/14/2026
Full time
KAYGEN is an emerging leader in providing top talent for technology-based staffing services. We specialize in providing high-volume contingent staffing, direct hire staffing and project-based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries. Title: Active Directory & Microsoft Intune Consultant Location: Los Angeles, CA Duration: 12 Months Plus Position Summary: We are seeking an experienced Active Directory & Microsoft Intune Consultant to support the organization's enterprise IT infrastructure, endpoint management, and directory services. The consultant will be responsible for managing and maintaining Microsoft Active Directory environments, administering Microsoft Intune for endpoint management, implementing, and troubleshooting Group Policy Objects (GPOs), and resolving complex infrastructure and endpoint-related issues. The ideal candidate will have strong hands-on experience with Active Directory administration, Microsoft Intune, Group Policy management, Windows operating systems, and enterprise-level troubleshooting in a large IT environment. Key Responsibilities: Administer, maintain, and support Microsoft Active Directory (AD) environments, including user accounts, security groups, organizational units (OUs), permissions, and access management. Manage and administer Microsoft Intune for endpoint configuration, device enrolment, compliance policies, application deployment, and device management. Create, configure, manage, and troubleshoot Group Policy Objects (GPOs) to enforce organizational security standards and desktop configurations. Troubleshoot Active Directory authentication, account lockouts, replication, DNS, Group Policy, and domain connectivity issues. Support Microsoft Entra ID (Azure Active Directory) integration and synchronization with on-premises Active Directory environments. Configure and manage Windows device enrolment, configuration profiles, compliance policies, and security policies through Microsoft Intune. Troubleshoot Intune-related issues, including device enrolment failures, policy deployment, application installation, compliance status, and device synchronization. Support endpoint management for Windows desktops, laptops, and other enterprise-managed devices. Manage user access, authentication, permissions, and security configurations in accordance with organizational IT policies. Assist with Windows updates, patch management, endpoint security configurations, and device lifecycle management. Perform root cause analysis and resolve recurring Active Directory, Group Policy, and endpoint management issues. Monitor system performance, identify potential infrastructure issues, and implement corrective actions. Maintain technical documentation, configuration records, troubleshooting procedures, and operational support documentation. Collaborate with infrastructure, cybersecurity, service desk, and application support teams to ensure reliable IT operations. Minimum Required Qualifications: Bachelor's degree in computer science, Information Technology, Information Systems, or a related field, or equivalent professional experience. Minimum of 5 years of hands-on experience in Active Directory administration and enterprise IT infrastructure support. Strong experience managing and administering Microsoft Intune in an enterprise environment. Hands-on experience creating, configuring, managing, and troubleshooting Group Policy Objects (GPOs). Strong knowledge of Windows Server and Windows desktop operating systems. Experience troubleshooting Active Directory authentication, DNS, domain services, replication, and account management issues. Experience with endpoint enrolment, device configuration, compliance policies, and application deployment using Microsoft Intune. Knowledge of Microsoft Entra ID (Azure Active Directory), identity synchronization, and authentication technologies. Strong analytical, problem-solving, troubleshooting, and communication skills. Ability to work independently and collaborate with cross-functional IT teams. Preferred Qualifications: Microsoft certifications such as Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) or equivalent. Experience supporting large enterprise or public sector IT environments. Knowledge of Microsoft Configuration Manager (SCCM/MECM) and co-management with Intune. Experience with PowerShell scripting for Active Directory administration, automation, and troubleshooting. Familiarity with Microsoft Defender for Endpoint and endpoint security management. Understanding of identity and access management, security policies, and enterprise IT infrastructure best practices. Experience supporting Windows Autopilot and modern endpoint provisioning. Experience working in environments with strict security, compliance, and operational requirements. Technical Skills: Microsoft Active Directory (AD DS) Microsoft Intune / Endpoint Management Group Policy Objects (GPO) Microsoft Entra ID (Azure AD) Windows Server and Windows 10/11 DNS, DHCP, and Domain Services Device Enrolment and Compliance Management Application Deployment and Configuration Profiles PowerShell Scripting Microsoft Defender for Endpoint SCCM / Microsoft Configuration Manager At KAYGEN, people are at the heart of everything we do. We foster a diverse, inclusive, and employee-driven culture where every individual is valued, empowered, and encouraged to bring their authentic self to work. Our candidate-first approach means we are committed to understanding your career goals and connecting you with opportunities that align with your aspirations, skills, and potential. Whether you're taking the next step in your career or searching for your dream opportunity, KAYGEN is more than a staffing partner-we're a community dedicated to helping you grow, succeed, and thrive. Join us and discover a place where your talent is recognized, your ambitions are supported, and your future is built alongside a team that invests in your success every step of the way. Our team of experienced staffing experts will work with you to find you the best opportunity. For more information, please visit us at . Benefits: Free Healthcare Insurance 401(k) Retirement Plan Free Life Insurance Sick Time Off Achieve your Kaizen by clicking here. A unique and exclusive talent community supported by KAYGEN, that includes programs like: Mentorship Program Certifications Referrals Family and Wellness benefits Continuous Growth and Career Development
Pay Range: $82.12hr - $87.12hr Job Overview: The FEP Operations Center is seeking a senior or lead mainframe z/OS Systems Engineer to support the mainframe platform and environments and help in the maintenance, transformation, and modernization of the FEPOC mainframe technology stack. The focus will be on mainframe security (RACF, Encryption of data at rest and data in transit, CyberArk integration to RACF, and Vulnerability assessment and mitigation on mainframe). Tasks: Lead and participate in the analysis, design, development, and implementation of mainframe system engineering activities. Work with existing mainframe managed service provider to improve and optimize services to internal and external customers and improve resiliency and availability of the z/OS mainframe platform. Analyze and recommend improvements to the scalability and resiliency of applications and systems running on Z platform. Provide hands on technical support for incident assessment and resolution for restoration of service. Support problem Root Cause Analysis (RCA). Competencies: Solid leadership and hands on technical experience. SYSPLEX and ICF configuration and tuning. CyberArk integration with RACF. Mainframe pervasive encryption and key management process. Vanguard compliance manager. Data encryption of data in transit and data at rest for mainframe. Good project management and ability to provide technical guidance to diverse teams. Internal drive, intellectual curiosity, ability to learn, and desire to help the customers succeed. Strong technical skills as well as good business acumen. Comfortable working with all levels of the organization. Required Skills: Infrastructure engineer with a minimum of 8-10 years experience supporting IBM zOS Systems in a SYSPLEX environment with the following skills: RACF -Security Administration 5-10 years experience. ZOS Systems Programmer 5-10 years of experience. CICS TS Systems Programming 5 -10 years of experience. MQ 5-10 years Systems Programming. DB2 5-10 years usage , doesn't have to be at Systems Programming level. ISV Production installation experience. General Systems Automation support (IBM System Automation). General Batch Scheduling support Control-M. Strongly Desired Skills: SYSPLEX and ICF configuration and tuning. Experience in de-coupling Sysplex environment is a plus. Working knowledge of network communication protocols (TCPIP). Excellent knowledge of hardware infrastructure of IBM z16 and Dell/EMC storage subsystems. Pervasive encryption on z/OS. Ransomware solutioning for mainframe. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $82.12hr - $87.12hr Job Overview: The FEP Operations Center is seeking a senior or lead mainframe z/OS Systems Engineer to support the mainframe platform and environments and help in the maintenance, transformation, and modernization of the FEPOC mainframe technology stack. The focus will be on mainframe security (RACF, Encryption of data at rest and data in transit, CyberArk integration to RACF, and Vulnerability assessment and mitigation on mainframe). Tasks: Lead and participate in the analysis, design, development, and implementation of mainframe system engineering activities. Work with existing mainframe managed service provider to improve and optimize services to internal and external customers and improve resiliency and availability of the z/OS mainframe platform. Analyze and recommend improvements to the scalability and resiliency of applications and systems running on Z platform. Provide hands on technical support for incident assessment and resolution for restoration of service. Support problem Root Cause Analysis (RCA). Competencies: Solid leadership and hands on technical experience. SYSPLEX and ICF configuration and tuning. CyberArk integration with RACF. Mainframe pervasive encryption and key management process. Vanguard compliance manager. Data encryption of data in transit and data at rest for mainframe. Good project management and ability to provide technical guidance to diverse teams. Internal drive, intellectual curiosity, ability to learn, and desire to help the customers succeed. Strong technical skills as well as good business acumen. Comfortable working with all levels of the organization. Required Skills: Infrastructure engineer with a minimum of 8-10 years experience supporting IBM zOS Systems in a SYSPLEX environment with the following skills: RACF -Security Administration 5-10 years experience. ZOS Systems Programmer 5-10 years of experience. CICS TS Systems Programming 5 -10 years of experience. MQ 5-10 years Systems Programming. DB2 5-10 years usage , doesn't have to be at Systems Programming level. ISV Production installation experience. General Systems Automation support (IBM System Automation). General Batch Scheduling support Control-M. Strongly Desired Skills: SYSPLEX and ICF configuration and tuning. Experience in de-coupling Sysplex environment is a plus. Working knowledge of network communication protocols (TCPIP). Excellent knowledge of hardware infrastructure of IBM z16 and Dell/EMC storage subsystems. Pervasive encryption on z/OS. Ransomware solutioning for mainframe. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $77.00hr - $82.00hr Job Overview: The Project Manager independently leads delivery for software product initiatives in an AI-enabled SDLC. This role combines strong execution ownership with growing breadth across product thinking, engineering operations, Agile coaching, stakeholder management, data-driven reporting, and AI-assisted workflow adoption. The role owns project-level planning, risk management, backlog quality, delivery metrics, scope control, and stakeholder coordination, while contributing meaningfully to capacity planning, product Client support, release coordination, and continuous improvement. This is an experienced PM role with full project ownership and growing influence across teams. Responsibilities: Build and manage project plans independently, including dependencies, buffers, sequencing, and critical path considerations. Lead day-to-day delivery execution across one or more Agile teams, ensuring work progresses predictably and transparently. Partner with Development Managers and team leads to adapt plans as scope, delivery context, or business priorities evolve. Support implementation roadmaps and maintain delivery accuracy across Jira and related tooling. Proactively identify, assess, score, and mitigate delivery risks; facilitate project-level risk reviews and determine when escalation is needed. Own project-level scope and change management by maintaining change logs, communicating impacts, and facilitating scope trade-off decisions. Plan resource allocation at the project level, forecast capacity gaps, and coordinate shared resources across teams. Coordinate releases, dependencies, and change impacts across one or more workstreams. Maintain a well-prioritized, estimable backlog and facilitate effective refinement sessions to keep work sprint-ready. Lead requirements workshops and translate business needs into clear, testable user stories and delivery-ready specifications. Build project dashboards and reporting views tailored to stakeholder needs, surfacing insights rather than only status. Use metrics such as velocity, throughput, risk trends, and delivery health indicators to guide execution decisions. Manage a diverse stakeholder group independently and tailor communication to technical, product, and business audiences. Navigate conflicting priorities and facilitate alignment across teams and functions. Provide clear, timely updates on progress, risks, delivery health, and decisions. Facilitate cross-team discussions and drive action-oriented follow-through. Apply Agile practices consistently and adapt ceremonies to team context and maturity. Facilitate retrospectives, planning workshops, Client sessions, and other working forums that improve clarity and execution. Organize learning sessions, office hours, and improvement activities that strengthen delivery discipline and collaboration. Coach teams on iterative delivery, continuous improvement, and effective team practices. Use approved AI tools for risk summaries, retrospective outputs, stakeholder communication, and first-pass delivery planning. Critically assess AI-generated outputs and identify when results are incomplete, unreliable, or require refinement. Proactively adopt AI tools to improve personal and team productivity and share effective use cases with the team. Contribute to roadmap and Client conversations by surfacing delivery insights, customer context, and business trade-offs. Participate in design reviews and Client activities, advocating for user needs and product quality in delivery decisions. Qualifications: Bachelor's degree or equivalent practical experience. 5 7 years of experience in project management, Agile delivery, product delivery, or related software development roles. Proven ability to independently manage project plans, RAID processes, backlog health, and delivery reporting. Experience working directly with engineering, product, and cross-functional stakeholders in software product environments. Strong facilitation, communication, and prioritization skills. Hands-on experience with Jira and related delivery/reporting tools. Preferred Qualifications: Experience with release coordination, capacity planning, and backlog ownership. Familiarity with engineering metrics, delivery dashboards, and basic product metrics. Experience with AI-assisted project delivery workflows in an approved enterprise environment. Agile, Scrum, SAFe, or product-related certification is a plus. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $77.00hr - $82.00hr Job Overview: The Project Manager independently leads delivery for software product initiatives in an AI-enabled SDLC. This role combines strong execution ownership with growing breadth across product thinking, engineering operations, Agile coaching, stakeholder management, data-driven reporting, and AI-assisted workflow adoption. The role owns project-level planning, risk management, backlog quality, delivery metrics, scope control, and stakeholder coordination, while contributing meaningfully to capacity planning, product Client support, release coordination, and continuous improvement. This is an experienced PM role with full project ownership and growing influence across teams. Responsibilities: Build and manage project plans independently, including dependencies, buffers, sequencing, and critical path considerations. Lead day-to-day delivery execution across one or more Agile teams, ensuring work progresses predictably and transparently. Partner with Development Managers and team leads to adapt plans as scope, delivery context, or business priorities evolve. Support implementation roadmaps and maintain delivery accuracy across Jira and related tooling. Proactively identify, assess, score, and mitigate delivery risks; facilitate project-level risk reviews and determine when escalation is needed. Own project-level scope and change management by maintaining change logs, communicating impacts, and facilitating scope trade-off decisions. Plan resource allocation at the project level, forecast capacity gaps, and coordinate shared resources across teams. Coordinate releases, dependencies, and change impacts across one or more workstreams. Maintain a well-prioritized, estimable backlog and facilitate effective refinement sessions to keep work sprint-ready. Lead requirements workshops and translate business needs into clear, testable user stories and delivery-ready specifications. Build project dashboards and reporting views tailored to stakeholder needs, surfacing insights rather than only status. Use metrics such as velocity, throughput, risk trends, and delivery health indicators to guide execution decisions. Manage a diverse stakeholder group independently and tailor communication to technical, product, and business audiences. Navigate conflicting priorities and facilitate alignment across teams and functions. Provide clear, timely updates on progress, risks, delivery health, and decisions. Facilitate cross-team discussions and drive action-oriented follow-through. Apply Agile practices consistently and adapt ceremonies to team context and maturity. Facilitate retrospectives, planning workshops, Client sessions, and other working forums that improve clarity and execution. Organize learning sessions, office hours, and improvement activities that strengthen delivery discipline and collaboration. Coach teams on iterative delivery, continuous improvement, and effective team practices. Use approved AI tools for risk summaries, retrospective outputs, stakeholder communication, and first-pass delivery planning. Critically assess AI-generated outputs and identify when results are incomplete, unreliable, or require refinement. Proactively adopt AI tools to improve personal and team productivity and share effective use cases with the team. Contribute to roadmap and Client conversations by surfacing delivery insights, customer context, and business trade-offs. Participate in design reviews and Client activities, advocating for user needs and product quality in delivery decisions. Qualifications: Bachelor's degree or equivalent practical experience. 5 7 years of experience in project management, Agile delivery, product delivery, or related software development roles. Proven ability to independently manage project plans, RAID processes, backlog health, and delivery reporting. Experience working directly with engineering, product, and cross-functional stakeholders in software product environments. Strong facilitation, communication, and prioritization skills. Hands-on experience with Jira and related delivery/reporting tools. Preferred Qualifications: Experience with release coordination, capacity planning, and backlog ownership. Familiarity with engineering metrics, delivery dashboards, and basic product metrics. Experience with AI-assisted project delivery workflows in an approved enterprise environment. Agile, Scrum, SAFe, or product-related certification is a plus. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $32.00hr - $37.00hr Job Overview: The Training System Specialist serves as a primary administrative point of contact for Training and Enablement system needs. This role collaborates with cross-functional stakeholders to consult on training execution, support systems operational processes, and ensure effective platform administration. The role focuses strictly on system administration rather than content creation. Duties: Serves as a point of contact for Training & Enablement system administrative needs and requests. Collaborates effectively with organization Training & Development stakeholders such as managers, trainers, field personnel, customers, and others as needed. Consults on all topics associated with processes, operations, and execution of training requests. Partners with colleagues and stakeholders as needed for additional guidance on operational support, standards, issue resolution, and escalation, when required. Follows and promotes best practice approaches that drive compliance and role requirements. Effectively communicates any process improvement opportunities aligned to the Training & Development strategy. Deals with diverse and complex issues where analysis may require in-depth evaluation of many factors. Exercises judgment in evaluating methods and may determine criteria for obtaining solutions. Maintains and continuously improves the processes and systems required within the role. Participates in special projects as requested. Utilizes technology and systems required of the position, including ServiceNow, Learning Management Systems (Cornerstone, SuccessFactors), Learning Experience Platforms, and Google Suite. Skills/Abilities: Enables Training & Development overall success by processing requests for Enablement & Technology Administration with a focus on systems. Processes requests for users and customers. Sends personalized messages and manages CRM, LMS, and LXP source system data to ensure accuracy. Processes enrollment requests and training assignments in LMS and LXP as requested. Processes requests for learner support. Provides ongoing learner support, including troubleshooting, follow-up communications, progress monitoring, reporting, and visibility to teams regarding learner progress. Serves as a point of contact for learning programs and engages with trainers, developers, managers, and field personnel as needed. Provides information, data, and analysis as requested while ensuring a high level of customer service to learners and stakeholders. Promotes best practice approaches aligned to Training & Development goals and priorities. Understands the business goals for Training & Development as well as for the assigned area of business. Maintains and continuously improves quality systems and processes while achieving quality objectives through daily actions. Candidate Profile: Bachelor's degree, Associate's degree with 3 years of related work experience, or equivalent total work experience. Thorough business process understanding of training and learning processes. Strong verbal and written communication skills and stakeholder management capabilities. Strong consulting skills, including outstanding customer service and interpersonal skills. Excellent problem-solving and analytical skills to independently resolve a variety of routine and complex issues. Ability to identify, drive, or participate in implementing process improvement activities. Ability to work in a fast-paced and changing environment and effectively manage multiple priorities while maintaining composure and flexibility. Preferred Qualifications: Bachelor's degree or equivalent experience preferred. Proficient in SuccessFactors, Cornerstone, or other Learning Management Systems. Proficient in Microsoft tools and Google Suite. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $32.00hr - $37.00hr Job Overview: The Training System Specialist serves as a primary administrative point of contact for Training and Enablement system needs. This role collaborates with cross-functional stakeholders to consult on training execution, support systems operational processes, and ensure effective platform administration. The role focuses strictly on system administration rather than content creation. Duties: Serves as a point of contact for Training & Enablement system administrative needs and requests. Collaborates effectively with organization Training & Development stakeholders such as managers, trainers, field personnel, customers, and others as needed. Consults on all topics associated with processes, operations, and execution of training requests. Partners with colleagues and stakeholders as needed for additional guidance on operational support, standards, issue resolution, and escalation, when required. Follows and promotes best practice approaches that drive compliance and role requirements. Effectively communicates any process improvement opportunities aligned to the Training & Development strategy. Deals with diverse and complex issues where analysis may require in-depth evaluation of many factors. Exercises judgment in evaluating methods and may determine criteria for obtaining solutions. Maintains and continuously improves the processes and systems required within the role. Participates in special projects as requested. Utilizes technology and systems required of the position, including ServiceNow, Learning Management Systems (Cornerstone, SuccessFactors), Learning Experience Platforms, and Google Suite. Skills/Abilities: Enables Training & Development overall success by processing requests for Enablement & Technology Administration with a focus on systems. Processes requests for users and customers. Sends personalized messages and manages CRM, LMS, and LXP source system data to ensure accuracy. Processes enrollment requests and training assignments in LMS and LXP as requested. Processes requests for learner support. Provides ongoing learner support, including troubleshooting, follow-up communications, progress monitoring, reporting, and visibility to teams regarding learner progress. Serves as a point of contact for learning programs and engages with trainers, developers, managers, and field personnel as needed. Provides information, data, and analysis as requested while ensuring a high level of customer service to learners and stakeholders. Promotes best practice approaches aligned to Training & Development goals and priorities. Understands the business goals for Training & Development as well as for the assigned area of business. Maintains and continuously improves quality systems and processes while achieving quality objectives through daily actions. Candidate Profile: Bachelor's degree, Associate's degree with 3 years of related work experience, or equivalent total work experience. Thorough business process understanding of training and learning processes. Strong verbal and written communication skills and stakeholder management capabilities. Strong consulting skills, including outstanding customer service and interpersonal skills. Excellent problem-solving and analytical skills to independently resolve a variety of routine and complex issues. Ability to identify, drive, or participate in implementing process improvement activities. Ability to work in a fast-paced and changing environment and effectively manage multiple priorities while maintaining composure and flexibility. Preferred Qualifications: Bachelor's degree or equivalent experience preferred. Proficient in SuccessFactors, Cornerstone, or other Learning Management Systems. Proficient in Microsoft tools and Google Suite. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $40.00hr - $45.00hr Job Overview: This position is responsible for managing and maintaining data center infrastructure to ensure seamless operations and peak performance. The candidate will evaluate and design optimal placement for all data center hardware, including initial implementation, upgrades, and decommissioning of outdated equipment. The candidate will understand and manage electrical requirements, load balancing, and cooling systems to maintain efficiency and prevent hardware failures. The candidate must provide operational oversight by guiding external parties conducting work within the data center, ensuring compliance with best practices and security protocols. Responsibilities: Perform daily inspections of critical infrastructure and data center grounds, including monitoring power, cooling, and various other systems for a facility operating 24/7/365. Partner with Facilities Management to manage HVAC, power systems, and other essential components required for continuous operation, including UPS units, generators, automatic transfer switches, switchgear, chillers, and power meters. Diagnose and resolve hardware issues with cabling and power. Manage cabinet and data floor operations, including balancing power, environmental controls, and weight distribution on data center floors. Manage capacity planning by monitoring system performance and ensuring sufficient resources for future growth. Keep management informed of significant developments occurring at the data center. Monitor, resolve, and update all assigned IT service management tickets. Manage expectations of managers, employees, and agency partners. Lead and execute projects within the division. Candidate Profile: Three-plus years of experience in a commercial electrical environment, data center management, commercial HVAC, or a related field. Additional experience in commercial electrical environments, data center management, commercial HVAC, or related fields. Strong background in computer hardware and software support, systems analysis, systems support, or computer operating systems. Effective communication skills with the ability to convey ideas clearly and engage with a diverse audience. Strong foundation in delivering exceptional customer service to both internal and external stakeholders. Demonstrated self-management abilities to work independently and take initiative. Proficiency in team building, motivational skills, and promoting teamwork. Capability to maintain composure in challenging situations. Strong organizational skills for efficient task and time management. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $40.00hr - $45.00hr Job Overview: This position is responsible for managing and maintaining data center infrastructure to ensure seamless operations and peak performance. The candidate will evaluate and design optimal placement for all data center hardware, including initial implementation, upgrades, and decommissioning of outdated equipment. The candidate will understand and manage electrical requirements, load balancing, and cooling systems to maintain efficiency and prevent hardware failures. The candidate must provide operational oversight by guiding external parties conducting work within the data center, ensuring compliance with best practices and security protocols. Responsibilities: Perform daily inspections of critical infrastructure and data center grounds, including monitoring power, cooling, and various other systems for a facility operating 24/7/365. Partner with Facilities Management to manage HVAC, power systems, and other essential components required for continuous operation, including UPS units, generators, automatic transfer switches, switchgear, chillers, and power meters. Diagnose and resolve hardware issues with cabling and power. Manage cabinet and data floor operations, including balancing power, environmental controls, and weight distribution on data center floors. Manage capacity planning by monitoring system performance and ensuring sufficient resources for future growth. Keep management informed of significant developments occurring at the data center. Monitor, resolve, and update all assigned IT service management tickets. Manage expectations of managers, employees, and agency partners. Lead and execute projects within the division. Candidate Profile: Three-plus years of experience in a commercial electrical environment, data center management, commercial HVAC, or a related field. Additional experience in commercial electrical environments, data center management, commercial HVAC, or related fields. Strong background in computer hardware and software support, systems analysis, systems support, or computer operating systems. Effective communication skills with the ability to convey ideas clearly and engage with a diverse audience. Strong foundation in delivering exceptional customer service to both internal and external stakeholders. Demonstrated self-management abilities to work independently and take initiative. Proficiency in team building, motivational skills, and promoting teamwork. Capability to maintain composure in challenging situations. Strong organizational skills for efficient task and time management. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
This job is with RWS, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Technical Project Manager - AI Data Services Job LocationsUS-RemotePosted Date2 weeks ago(10/29/:31)Job ID# of Openings1CategoryProject Management Job Purpose The Technical Project Manager supports the planning, execution, tracking, and delivery of technical projects across multiple teams. This role acts as a central point of coordination between business stakeholders, technical teams, vendors, and project leadership, ensuring projects remain on schedule, within scope, and aligned with organizational goals. The ideal candidate is highly organized, detail-oriented, comfortable working in a technical environment, and skilled at managing communications, documentation, and project activities across multiple concurrent initiatives. As our technical project manager, you become a member of a project team, supporting day-to-day project activities related to the TrainAI project process. In addition to tasks requiring a technical specialty, regular project coordinator tasks will include client data management, project set up, scheduling, project file organization, and placing tasks with raters. The Technical Project Manager is responsible for coordinating both client-facing project activities and technical deliverables to support the successful execution of client projects. Working closely with the Director, Program Managers, and Project Managers, this role oversees resource allocation, task coordination, and project timelines across a variety of engagements. The Technical Project Manager also actively participates in client and internal meetings, identifies emerging business and operational issues, and provides recommendations to improve project delivery, efficiency, and overall account performance. About RWS TrainAI Data Services Training or fine-tuning artificial intelligence (AI) requires data. LOTS of data. However, not just any data will do - our clients need responsible AI data that's targeted, accurate and reliable to ensure machine learning (ML) success. But preparing AI training data is a monumental task that can take up the vast majority of AI project time, leaving AI teams with precious little time to focus on developing, deploying and evaluating ML models. RWS TrainAI helps our clients address this challenge head-on. With a seamless blend of technological understanding and human intelligence, RWS TrainAI provides complete, end-to-end data collection and content generation, data annotation or labelling, human-in-the-loop data validation and generative AI data services for all types of AI, in any language, at any scale, based on the principles of responsible AI. Today, TrainAI supports four of the world's top five technology companies, enhancing the performance of their generative AI applications by providing services such as prompt engineering, response refinement and red teaming with locale-specific domain experts across a broad range of topic areas and educational levels. For further information, please visit: RWS TrainAI Job Overview Key Responsibilities Perform day-to-day administrative tasks related to project life cycle Support project team members as necessary to perform and complete daily project tasks Support your team with regards to client requirements, needs and requests such as asset management, reporting, and meetings Coordinate project activities, schedules, milestones, and deliverables across technical and business teams. Keep project schedules on track and ensure on-time delivery, produce reports; maintain project plans, timelines, and status reports. Track project progress and proactively identify potential risks, blockers, and dependencies. Support project managers and program managers in delivering strategic initiatives. Serve as a liaison between technical teams, business stakeholders, vendors, and leadership. Communicate project status, risks, dependencies, and key decisions to appropriate audiences. Coordinate cross-functional collaboration to ensure alignment on priorities and deliverables. Assist with technical requirements gathering, documentation, and process mapping. Coordinate testing, deployment, and implementation activities as needed. Make recommendations for process improvements to have a positive impact on profitability and/or quality Maintain project documentation in tools such as SharePoint, Confluence, Azure DevOps, Jira, or similar platforms. Assist with building automation within the team and running technical scripts such as Python Skills & Experience Bachelor's degree in Business, Information Technology, Engineering, Project Management, or related field, or equivalent experience. 2-5 years of project coordination, project management, operations, or technical program support experience. Experience working with technical teams supporting software, infrastructure, systems, or technology projects. Strong organizational and time-management skills with the ability to manage multiple priorities. Excellent verbal, written, and presentation communication skills. Proficiency with Microsoft Office Suite as well as Google Suite, including Excel/Sheets, PowerPoint, Word/Docs, and Teams/GChat. Experience using project management tools such as Azure DevOps, Jira, Microsoft Project, Smartsheet, or similar platforms. Demonstrated experience with coding such as Python, Sequel and whisper coding. Benefits Amazing benefits! (Seriously!) Generous paid time off package, starting at 25 days per year (10 sick and 15 vacation), plus company holidays, birthday day off, paid volunteer time, and 100% paid parental leave. 401(k) Retirement plan with company match. Company-wide agile work policy with flexible work arrangements. Opportunities for training, professional development, and personal growth. Smart, engaged co-workers and a global culture of diversity, innovation, and opportunity. Base Pay $70,000 - $85,000 / year Actual rate of pay may vary based on factors including, but not limited to: position offered, location, education, training, and/or experience. Total compensation may also include variable incentives, bonuses, benefits, and/or other perks, as outlined in any formal offer made. Candidates must reside in State advertised to be considered Life at RWS Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you'll love life at RWS. Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients. RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. RWS Values Get the 3Ps right - Partner, Pioneer, Progress - and we'll Deliver together as RWS. Covid Vaccination - All RWS employees hired for positions that require working on-site at RWS offices, customer offices, travel on behalf of RWS, and/or in-person meetings will be required to comply with the RWS USA COVID-19 Vaccination and Testing Policy. RWS complies with federal, state, and local laws regarding accommodations related to this policy. Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void. Options Apply for this jobApply Share Email this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeed Application FAQs Software Powered by ICIMS
11/14/2026
Full time
This job is with RWS, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Technical Project Manager - AI Data Services Job LocationsUS-RemotePosted Date2 weeks ago(10/29/:31)Job ID# of Openings1CategoryProject Management Job Purpose The Technical Project Manager supports the planning, execution, tracking, and delivery of technical projects across multiple teams. This role acts as a central point of coordination between business stakeholders, technical teams, vendors, and project leadership, ensuring projects remain on schedule, within scope, and aligned with organizational goals. The ideal candidate is highly organized, detail-oriented, comfortable working in a technical environment, and skilled at managing communications, documentation, and project activities across multiple concurrent initiatives. As our technical project manager, you become a member of a project team, supporting day-to-day project activities related to the TrainAI project process. In addition to tasks requiring a technical specialty, regular project coordinator tasks will include client data management, project set up, scheduling, project file organization, and placing tasks with raters. The Technical Project Manager is responsible for coordinating both client-facing project activities and technical deliverables to support the successful execution of client projects. Working closely with the Director, Program Managers, and Project Managers, this role oversees resource allocation, task coordination, and project timelines across a variety of engagements. The Technical Project Manager also actively participates in client and internal meetings, identifies emerging business and operational issues, and provides recommendations to improve project delivery, efficiency, and overall account performance. About RWS TrainAI Data Services Training or fine-tuning artificial intelligence (AI) requires data. LOTS of data. However, not just any data will do - our clients need responsible AI data that's targeted, accurate and reliable to ensure machine learning (ML) success. But preparing AI training data is a monumental task that can take up the vast majority of AI project time, leaving AI teams with precious little time to focus on developing, deploying and evaluating ML models. RWS TrainAI helps our clients address this challenge head-on. With a seamless blend of technological understanding and human intelligence, RWS TrainAI provides complete, end-to-end data collection and content generation, data annotation or labelling, human-in-the-loop data validation and generative AI data services for all types of AI, in any language, at any scale, based on the principles of responsible AI. Today, TrainAI supports four of the world's top five technology companies, enhancing the performance of their generative AI applications by providing services such as prompt engineering, response refinement and red teaming with locale-specific domain experts across a broad range of topic areas and educational levels. For further information, please visit: RWS TrainAI Job Overview Key Responsibilities Perform day-to-day administrative tasks related to project life cycle Support project team members as necessary to perform and complete daily project tasks Support your team with regards to client requirements, needs and requests such as asset management, reporting, and meetings Coordinate project activities, schedules, milestones, and deliverables across technical and business teams. Keep project schedules on track and ensure on-time delivery, produce reports; maintain project plans, timelines, and status reports. Track project progress and proactively identify potential risks, blockers, and dependencies. Support project managers and program managers in delivering strategic initiatives. Serve as a liaison between technical teams, business stakeholders, vendors, and leadership. Communicate project status, risks, dependencies, and key decisions to appropriate audiences. Coordinate cross-functional collaboration to ensure alignment on priorities and deliverables. Assist with technical requirements gathering, documentation, and process mapping. Coordinate testing, deployment, and implementation activities as needed. Make recommendations for process improvements to have a positive impact on profitability and/or quality Maintain project documentation in tools such as SharePoint, Confluence, Azure DevOps, Jira, or similar platforms. Assist with building automation within the team and running technical scripts such as Python Skills & Experience Bachelor's degree in Business, Information Technology, Engineering, Project Management, or related field, or equivalent experience. 2-5 years of project coordination, project management, operations, or technical program support experience. Experience working with technical teams supporting software, infrastructure, systems, or technology projects. Strong organizational and time-management skills with the ability to manage multiple priorities. Excellent verbal, written, and presentation communication skills. Proficiency with Microsoft Office Suite as well as Google Suite, including Excel/Sheets, PowerPoint, Word/Docs, and Teams/GChat. Experience using project management tools such as Azure DevOps, Jira, Microsoft Project, Smartsheet, or similar platforms. Demonstrated experience with coding such as Python, Sequel and whisper coding. Benefits Amazing benefits! (Seriously!) Generous paid time off package, starting at 25 days per year (10 sick and 15 vacation), plus company holidays, birthday day off, paid volunteer time, and 100% paid parental leave. 401(k) Retirement plan with company match. Company-wide agile work policy with flexible work arrangements. Opportunities for training, professional development, and personal growth. Smart, engaged co-workers and a global culture of diversity, innovation, and opportunity. Base Pay $70,000 - $85,000 / year Actual rate of pay may vary based on factors including, but not limited to: position offered, location, education, training, and/or experience. Total compensation may also include variable incentives, bonuses, benefits, and/or other perks, as outlined in any formal offer made. Candidates must reside in State advertised to be considered Life at RWS Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you'll love life at RWS. Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients. RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. RWS Values Get the 3Ps right - Partner, Pioneer, Progress - and we'll Deliver together as RWS. Covid Vaccination - All RWS employees hired for positions that require working on-site at RWS offices, customer offices, travel on behalf of RWS, and/or in-person meetings will be required to comply with the RWS USA COVID-19 Vaccination and Testing Policy. RWS complies with federal, state, and local laws regarding accommodations related to this policy. Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void. Options Apply for this jobApply Share Email this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeed Application FAQs Software Powered by ICIMS
