Job Description Job Description iMBranded is one of the nation's leading providers of facility imaging programs. We are a full-service manufacturer of fixtures, furniture and graphic products specializing in the retail automotive segment with OEMs and the dealer network. The Installation Supervisor reports to the Director of Field Operations and leads the planning, coordination, and execution of all installation activities for iMBranded projects. This role directly supervises internal installers and manages third-party installation companies, while also owning the scheduling, logistics, travel, and documentation that keep every installation staffed, equipped, and on track. Through effective communication with other functional areas of the Company (Project Management, Installation Readiness, Production, Quality Control, Accounting, etc.), the Installation Supervisor ensures projects are completed on time, within budget, and to client specifications so that customers receive a world class experience through the final phase of a project's lifecycle. The Installation Supervisor serves as the primary point of contact for installation-related client issues and escalations and drives continuous improvement across the installation department. ESSENTIAL FUNCTIONS (include but are not limited to) Team Leadership & Performance Management Supervise, train, and retain the installation department team Evaluate team and individual performance through annual reviews, ongoing feedback, and coaching Incentivize installers and manage long-term performance goals of the installation team, including administering the Installation Incentive Program (IIP) to encourage efficient project completion Assess, update, and maintain installer skill matrices; identify capability and capacity gaps Manage corrective actions and personnel issues Maintain an accurate list of active iMBranded installation team personnel and ensure data accuracy for iMBranded installers and 3rd party installation companies Respond to and resolve issues from installers, escalating to the Director of Field Operations when needed Scheduling & Resource Planning Coordinate installation schedules with Project Managers, including short-term and long-term resource planning (1-6 months out) Schedule project installations and site surveys, and collaborate with installers to ensure installation details are coordinated Enter and maintain installation schedules in QuickBooks, Connecteam, or similar scheduling software Align Punch List (PL) items, Onsite Material Requests (OMR), and Incorrect, Missing and Damaged (IMD) items with project installation schedules Ensure installers receive accurate and complete installation documents (in review with the Installation Readiness Specialist), as well as the equipment and tools needed for each project installation Project Execution & Client Support Serve as primary contact for installation-related client issues and escalations Collaborate with Project Managers to manage project budgets, support pre-installation planning, and execute installation strategies Monitor installation workflows and progress, flag delays or bottlenecks, and report to the Director of Program & Project Management Identify trends or installation issues and implement corrective actions Ensure projects meet client specifications with a focus on quality, timeliness, and budget adherence Ensure compliance with Standard Operating Procedures (SOPs) and coordinate with Quality Control; document and maintain SOPs for the installation team Drive continuous improvement initiatives in collaboration with the Director of Field Operations Third-Party Installation Partners Build and maintain relationships with third-party installation companies, including budgeting, resource allocation, contract negotiations, and performance management Lead onboarding of new third-party installation companies Ensure documentation and reporting from third-party installation companies meet iMBranded compliance requirements Financial Management & Reporting Maintain P&L responsibility for the installation department, including annual budget planning, cost control, project forecasts, variance analysis, and financial reporting Record, track, and analyze actual project installation hours in real time to support budget adherence Input installation data into ERP software (Innergy) Review expense reports for compliance with company policies and address any installer non-compliance Travel & Lodging Coordination Manage travel logistics for installation personnel, including short-term trips and lodging for stays of three (3) or more consecutive nights Identify suitable hotel options near job sites within budgetary requirements, comparing rates and evaluating quality, proximity to dealerships and project sites, security, cleanliness, comfort, and parking accessibility Coordinate with applicable hospitality brands to negotiate rates and secure the best overall value Provide hotel details, itineraries, and confirmations to installers as required Ensure all lodging reservations comply with iMBranded travel policy standards for cost, location, and safety Perform other duties as assigned to support the iMBranded installation team REQUIRED SKILLS/COMPETENCIES (include but are not limited to) Strong leadership and team management skills, with the ability to coach, motivate, and hold installers accountable Experience managing both internal and third-party installation teams Expertise in installation project planning, scheduling, and resource allocation Excellent attention to detail and organization; ability to prioritize, multitask, and meet tight deadlines while managing multiple installations at once Strong written and verbal communication and interpersonal skills, with the ability to work effectively with installers, 3rd party installation companies, vendors, clients, and internal teams Proficiency in financial management, budgeting, and P&L analysis; comfortable working with numbers to track hours, budgets, and expense reports Negotiation skills, particularly for 3rd party installation agreements and lodging rates Knowledge of Standard Operating Procedures (SOPs) and quality control processes Strong problem-solving, decision-making, and continuous improvement skills, including the ability to think creatively when schedules, travel, or site conditions change Sound judgment in knowing when to resolve an issue directly and when to escalate it Proficiency with Microsoft Office (Outlook, Excel, Word) and ability to quickly learn scheduling and ERP systems Ability to work both autonomously and as part of a team in a fast-paced environment PHYSICAL REQUIREMENTS (include but are not limited to) Prolonged periods of sitting at a desk and working on a computer Frequent use of phone, email, and computer to communicate with installers, clients, and vendors Occasional walking, standing, and moving through the office, warehouse, production areas, and installation sites Occasional lifting and carrying of installation tools, equipment, or materials up to 25 pounds MINIMUM QUALIFICATIONS High school diploma or equivalent 3+ years of experience in installation, project coordination, or field operations within construction, millwork, or manufacturing environments, including experience leading or supervising installation teams Experience with budgeting, cost tracking, financial oversight and P & L Demonstrated successful experience working both autonomously and with others in a fast-paced environment, requiring strong attention to detail Proficiency with Microsoft Office (particularly Outlook and Excel) and project management or workflow tools PREFERRED QUALIFICATIONS Associate's or Bachelor's degree in Business, Construction Management, or a related field Experience in millwork, graphics, fixtures, manufacturing, construction, or the retail automotive industry Prior experience with large-scale installation projects Experience with third-party vendor management and contract negotiations Experience with Innergy, QuickBooks, Connecteam, or similar ERP, scheduling, or installation management software Experience booking business travel and negotiating lodging rates Demonstrated success in leading continuous improvement initiatives WORK ENVIRONMENT Primarily office-based with regular computer and phone usage Regular collaboration with Project Management, Estimating, Production, Shipping, and Installation teams Exposure to the sounds of a variety of shop machinery (saws, etc.) Occasional travel to client sites and installation locations WHO WE ARE iMBranded is a leading national manufacturer specializing in architectural millwork and large format graphics across multiple industries including retail, hospitality, automotive and finance. Since 1996, we have been building branded environments for some of the world's largest brands. Our team of experts understand the importance of even the most finite details of every fixture and how it brings the power of your brand to life. Company Description Since 1996 . click apply for full job details
11/13/2026
Full time
Job Description Job Description iMBranded is one of the nation's leading providers of facility imaging programs. We are a full-service manufacturer of fixtures, furniture and graphic products specializing in the retail automotive segment with OEMs and the dealer network. The Installation Supervisor reports to the Director of Field Operations and leads the planning, coordination, and execution of all installation activities for iMBranded projects. This role directly supervises internal installers and manages third-party installation companies, while also owning the scheduling, logistics, travel, and documentation that keep every installation staffed, equipped, and on track. Through effective communication with other functional areas of the Company (Project Management, Installation Readiness, Production, Quality Control, Accounting, etc.), the Installation Supervisor ensures projects are completed on time, within budget, and to client specifications so that customers receive a world class experience through the final phase of a project's lifecycle. The Installation Supervisor serves as the primary point of contact for installation-related client issues and escalations and drives continuous improvement across the installation department. ESSENTIAL FUNCTIONS (include but are not limited to) Team Leadership & Performance Management Supervise, train, and retain the installation department team Evaluate team and individual performance through annual reviews, ongoing feedback, and coaching Incentivize installers and manage long-term performance goals of the installation team, including administering the Installation Incentive Program (IIP) to encourage efficient project completion Assess, update, and maintain installer skill matrices; identify capability and capacity gaps Manage corrective actions and personnel issues Maintain an accurate list of active iMBranded installation team personnel and ensure data accuracy for iMBranded installers and 3rd party installation companies Respond to and resolve issues from installers, escalating to the Director of Field Operations when needed Scheduling & Resource Planning Coordinate installation schedules with Project Managers, including short-term and long-term resource planning (1-6 months out) Schedule project installations and site surveys, and collaborate with installers to ensure installation details are coordinated Enter and maintain installation schedules in QuickBooks, Connecteam, or similar scheduling software Align Punch List (PL) items, Onsite Material Requests (OMR), and Incorrect, Missing and Damaged (IMD) items with project installation schedules Ensure installers receive accurate and complete installation documents (in review with the Installation Readiness Specialist), as well as the equipment and tools needed for each project installation Project Execution & Client Support Serve as primary contact for installation-related client issues and escalations Collaborate with Project Managers to manage project budgets, support pre-installation planning, and execute installation strategies Monitor installation workflows and progress, flag delays or bottlenecks, and report to the Director of Program & Project Management Identify trends or installation issues and implement corrective actions Ensure projects meet client specifications with a focus on quality, timeliness, and budget adherence Ensure compliance with Standard Operating Procedures (SOPs) and coordinate with Quality Control; document and maintain SOPs for the installation team Drive continuous improvement initiatives in collaboration with the Director of Field Operations Third-Party Installation Partners Build and maintain relationships with third-party installation companies, including budgeting, resource allocation, contract negotiations, and performance management Lead onboarding of new third-party installation companies Ensure documentation and reporting from third-party installation companies meet iMBranded compliance requirements Financial Management & Reporting Maintain P&L responsibility for the installation department, including annual budget planning, cost control, project forecasts, variance analysis, and financial reporting Record, track, and analyze actual project installation hours in real time to support budget adherence Input installation data into ERP software (Innergy) Review expense reports for compliance with company policies and address any installer non-compliance Travel & Lodging Coordination Manage travel logistics for installation personnel, including short-term trips and lodging for stays of three (3) or more consecutive nights Identify suitable hotel options near job sites within budgetary requirements, comparing rates and evaluating quality, proximity to dealerships and project sites, security, cleanliness, comfort, and parking accessibility Coordinate with applicable hospitality brands to negotiate rates and secure the best overall value Provide hotel details, itineraries, and confirmations to installers as required Ensure all lodging reservations comply with iMBranded travel policy standards for cost, location, and safety Perform other duties as assigned to support the iMBranded installation team REQUIRED SKILLS/COMPETENCIES (include but are not limited to) Strong leadership and team management skills, with the ability to coach, motivate, and hold installers accountable Experience managing both internal and third-party installation teams Expertise in installation project planning, scheduling, and resource allocation Excellent attention to detail and organization; ability to prioritize, multitask, and meet tight deadlines while managing multiple installations at once Strong written and verbal communication and interpersonal skills, with the ability to work effectively with installers, 3rd party installation companies, vendors, clients, and internal teams Proficiency in financial management, budgeting, and P&L analysis; comfortable working with numbers to track hours, budgets, and expense reports Negotiation skills, particularly for 3rd party installation agreements and lodging rates Knowledge of Standard Operating Procedures (SOPs) and quality control processes Strong problem-solving, decision-making, and continuous improvement skills, including the ability to think creatively when schedules, travel, or site conditions change Sound judgment in knowing when to resolve an issue directly and when to escalate it Proficiency with Microsoft Office (Outlook, Excel, Word) and ability to quickly learn scheduling and ERP systems Ability to work both autonomously and as part of a team in a fast-paced environment PHYSICAL REQUIREMENTS (include but are not limited to) Prolonged periods of sitting at a desk and working on a computer Frequent use of phone, email, and computer to communicate with installers, clients, and vendors Occasional walking, standing, and moving through the office, warehouse, production areas, and installation sites Occasional lifting and carrying of installation tools, equipment, or materials up to 25 pounds MINIMUM QUALIFICATIONS High school diploma or equivalent 3+ years of experience in installation, project coordination, or field operations within construction, millwork, or manufacturing environments, including experience leading or supervising installation teams Experience with budgeting, cost tracking, financial oversight and P & L Demonstrated successful experience working both autonomously and with others in a fast-paced environment, requiring strong attention to detail Proficiency with Microsoft Office (particularly Outlook and Excel) and project management or workflow tools PREFERRED QUALIFICATIONS Associate's or Bachelor's degree in Business, Construction Management, or a related field Experience in millwork, graphics, fixtures, manufacturing, construction, or the retail automotive industry Prior experience with large-scale installation projects Experience with third-party vendor management and contract negotiations Experience with Innergy, QuickBooks, Connecteam, or similar ERP, scheduling, or installation management software Experience booking business travel and negotiating lodging rates Demonstrated success in leading continuous improvement initiatives WORK ENVIRONMENT Primarily office-based with regular computer and phone usage Regular collaboration with Project Management, Estimating, Production, Shipping, and Installation teams Exposure to the sounds of a variety of shop machinery (saws, etc.) Occasional travel to client sites and installation locations WHO WE ARE iMBranded is a leading national manufacturer specializing in architectural millwork and large format graphics across multiple industries including retail, hospitality, automotive and finance. Since 1996, we have been building branded environments for some of the world's largest brands. Our team of experts understand the importance of even the most finite details of every fixture and how it brings the power of your brand to life. Company Description Since 1996 . click apply for full job details
Job Description Job Description The Information Management Specialist is responsible for the development, implementation, administration, and continuous improvement of the organization's Information Management System (IMS). This position is tasked to establish an effective information management framework that ensures organizational information is managed securely, efficiently, and in compliance with applicable legal, regulatory, and business requirements. The support staff will design, implement, and maintain the organization's Information Management Plan (IMP), integrating governance, records management, information security, data quality, compliance, and technology into a comprehensive management system that supports organizational objectives. The Information Management Specialist is responsible for implementing and maintaining the following core components of the Information Management Plan under the guidance of the SSC lead and the Federal sponsor within the Standards and Records work center: Information Management Strategy Develop and maintain the organization's Information Management Plan. Define the scope, objectives, and strategic direction for information management. Ensure the Information Management Plan aligns with organizational goals and operational requirements. Information Governance Establish and maintain an Information Governance Framework. Develop policies, standards, procedures, and governance structures. Define roles, responsibilities, and accountability for information management across the organization. Information Lifecycle Management Design and implement processes governing the creation, storage, access, maintenance, archiving, retention, and disposal of information. Ensure lifecycle management practices comply with legal, regulatory, and operational requirements. Data Classification and Information Architecture Develop and maintain information classification standards. Establish metadata, categorization, and tagging methodologies. Ensure information is organized according to sensitivity, business value, and legal obligations. Information Security and Privacy Collaborate with security and privacy stakeholders to ensure appropriate safeguards protect organizational information. Implement controls that support confidentiality, integrity, availability, and privacy compliance. Support compliance with applicable privacy legislation and organizational security policies. Data Quality Management Develop processes to improve and maintain data accuracy, completeness, consistency, reliability, and timeliness. Monitor data quality metrics and recommend corrective actions where required. Information Systems Management Identify and support the implementation of systems, applications, and technologies that facilitate effective information management. Ensure information systems support governance, security, records management, and operational requirements. Recommend system enhancements and process improvements. Records Management Develop and administer the organization's records management program. Establish retention schedules and disposition procedures. Ensure records are maintained, preserved, and disposed of in accordance with legal and business requirements. Compliance and Regulatory Management Monitor applicable legislation, regulations, standards, and industry best practices. Ensure organizational information management practices remain compliant. Coordinate audits and support compliance reporting activities. Training and Organizational Awareness Develop and deliver education and awareness programs relating to information management. Promote organizational understanding of policies, procedures, and employee responsibilities. Provide guidance and support to business units implementing information management practices. Monitoring, Reporting, and Continuous Improvement Monitor the effectiveness of the Information Management System. Conduct regular reviews and assessments of policies, procedures, and controls. Develop performance measures and recommend improvements to strengthen the Information Management Program. Documentation and Standards Develop and maintain documentation supporting the Information Management System, including standards, procedures, templates, and a comprehensive glossary of information management terminology. MINIMUM QUALIFICATIONS Clearance Required: Have or ability to obtain and maintain U.S. Department of Energy Q-level security clearance Bachelor's degree in Information Science, Library Science, Records Management, Archival Studies, Business Administration, or a related field. 5+ Years related experience in records and information management. Knowledge of records management principles, practices, and technologies. Experience with electronic document management systems. Strong organizational, analytical, and problem-solving skills. Excellent collaboration, influencing and interpersonal skills. Ability to work independently and as part of a growing team in an ambiguous and evolving work environment. PREFFERED QUALIFICATION Active TS/Q Clearance Master's degree in Library and Information Science (MLIS), Information Management, or related field. Certified Records Manager (CRM) or Information Governance Professional (IGP). A strong understanding of information management technologies such as database management systems, content management systems, search engines, and data analytics tools. Prior experience in supporting the assessment and development of government records programs in the areas of national security, homeland security, nuclear/radiological security, or related field. Knowledge of U.S. Department of Energy records guidelines and best practices. LOCATION: This position is full-time on site Buena Vista NM SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer-paid employee Medical, Dental and Vision Care. Low-Cost Family Health Care offered. Federal Holidays and three (3) weeks' vacation 401(k) with Employer Match Cross-training opportunities Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer. Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer.
11/13/2026
Full time
Job Description Job Description The Information Management Specialist is responsible for the development, implementation, administration, and continuous improvement of the organization's Information Management System (IMS). This position is tasked to establish an effective information management framework that ensures organizational information is managed securely, efficiently, and in compliance with applicable legal, regulatory, and business requirements. The support staff will design, implement, and maintain the organization's Information Management Plan (IMP), integrating governance, records management, information security, data quality, compliance, and technology into a comprehensive management system that supports organizational objectives. The Information Management Specialist is responsible for implementing and maintaining the following core components of the Information Management Plan under the guidance of the SSC lead and the Federal sponsor within the Standards and Records work center: Information Management Strategy Develop and maintain the organization's Information Management Plan. Define the scope, objectives, and strategic direction for information management. Ensure the Information Management Plan aligns with organizational goals and operational requirements. Information Governance Establish and maintain an Information Governance Framework. Develop policies, standards, procedures, and governance structures. Define roles, responsibilities, and accountability for information management across the organization. Information Lifecycle Management Design and implement processes governing the creation, storage, access, maintenance, archiving, retention, and disposal of information. Ensure lifecycle management practices comply with legal, regulatory, and operational requirements. Data Classification and Information Architecture Develop and maintain information classification standards. Establish metadata, categorization, and tagging methodologies. Ensure information is organized according to sensitivity, business value, and legal obligations. Information Security and Privacy Collaborate with security and privacy stakeholders to ensure appropriate safeguards protect organizational information. Implement controls that support confidentiality, integrity, availability, and privacy compliance. Support compliance with applicable privacy legislation and organizational security policies. Data Quality Management Develop processes to improve and maintain data accuracy, completeness, consistency, reliability, and timeliness. Monitor data quality metrics and recommend corrective actions where required. Information Systems Management Identify and support the implementation of systems, applications, and technologies that facilitate effective information management. Ensure information systems support governance, security, records management, and operational requirements. Recommend system enhancements and process improvements. Records Management Develop and administer the organization's records management program. Establish retention schedules and disposition procedures. Ensure records are maintained, preserved, and disposed of in accordance with legal and business requirements. Compliance and Regulatory Management Monitor applicable legislation, regulations, standards, and industry best practices. Ensure organizational information management practices remain compliant. Coordinate audits and support compliance reporting activities. Training and Organizational Awareness Develop and deliver education and awareness programs relating to information management. Promote organizational understanding of policies, procedures, and employee responsibilities. Provide guidance and support to business units implementing information management practices. Monitoring, Reporting, and Continuous Improvement Monitor the effectiveness of the Information Management System. Conduct regular reviews and assessments of policies, procedures, and controls. Develop performance measures and recommend improvements to strengthen the Information Management Program. Documentation and Standards Develop and maintain documentation supporting the Information Management System, including standards, procedures, templates, and a comprehensive glossary of information management terminology. MINIMUM QUALIFICATIONS Clearance Required: Have or ability to obtain and maintain U.S. Department of Energy Q-level security clearance Bachelor's degree in Information Science, Library Science, Records Management, Archival Studies, Business Administration, or a related field. 5+ Years related experience in records and information management. Knowledge of records management principles, practices, and technologies. Experience with electronic document management systems. Strong organizational, analytical, and problem-solving skills. Excellent collaboration, influencing and interpersonal skills. Ability to work independently and as part of a growing team in an ambiguous and evolving work environment. PREFFERED QUALIFICATION Active TS/Q Clearance Master's degree in Library and Information Science (MLIS), Information Management, or related field. Certified Records Manager (CRM) or Information Governance Professional (IGP). A strong understanding of information management technologies such as database management systems, content management systems, search engines, and data analytics tools. Prior experience in supporting the assessment and development of government records programs in the areas of national security, homeland security, nuclear/radiological security, or related field. Knowledge of U.S. Department of Energy records guidelines and best practices. LOCATION: This position is full-time on site Buena Vista NM SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer-paid employee Medical, Dental and Vision Care. Low-Cost Family Health Care offered. Federal Holidays and three (3) weeks' vacation 401(k) with Employer Match Cross-training opportunities Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer. Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is a comprehensive, evolving, and growing business unit within which provides cloud services. Since early 2006, AWS has provided a highly reliable, scalable, low-cost infrastructure platform that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud spans 99 Availability Zones within 31 geographic regions around the world, with more regions being added every year. If you are interested in a career working in a high growth, fast-paced and Customer focused work environment then AWS may be the right fit for you. The AWS Energy Team works across AMER to supply reliable and carbon free energy to our data centers. The team is seeking a results-orientated individual to join as a Transmission Systems Manager. In this role you will lead transmission planning activities that allow AWS to identify sites for renewable energy projects and power supply opportunities for existing and future AWS data centers. This role provides an opportunity for a technically minded individual to further advance their career within the clean energy sector. As a Transmission Systems Manager you will manage a portfolio of power flow analysis, due diligence and transmission studies using industry tools and in partnership with engineering consultants. The successful candidate will possess strong project management and communication skills and an ability to collaborate with cross-functional teams (Energy, Legal, Finance, Supply Strategy, Real Estate and Capacity Planning) on reporting status, issues, opportunities and key risks across a portfolio of power projects. Key job responsibilities - Build, develop, and maintain transmission planning models to support Amazon's energy growth strategies. - Conduct in-house power flow transmission studies, including generation deactivation and load addition analyses. - Analyze and mitigate transmission constraints in collaboration with internal teams (Energy, Procurement, Infra Energy, Real Estate, Design Engineering, Field Engineering) and external stakeholders (Utilities, RTOs). - Perform technical due diligence assessments on power connection options, evaluating costs, timelines, and key risks for proposed power projects. - Aggregate and manage datasets from multiple sources to deliver comprehensive insights on energy projects, supporting decision-making in renewable energy integration and load capacity planning. - Coordinate with cross-functional teams to ensure alignment of transmission planning with Amazon's overall energy strategy. - Manage relationships with consultants and external partners through contractual documents and agreements. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience in managing multiple, competing priorities simultaneously - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - 3+ years of experience in transmission planning, power systems analysis, or a related energy discipline. - Hands-on experience with power flow analysis tools (e.g., PSS/E, PowerWorld, PSCAD, TARA or equivalent). PREFERRED QUALIFICATIONS - Master's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience working with RTOs/ISOs (e.g., PJM, MISO, WECC, SPP, ERCOT) on transmission interconnection or planning studies. - Familiarity with renewable energy integration, generation interconnection processes, and large load interconnection. - Experience supporting data center, hyperscaler, or large industrial load growth initiatives. - Proficiency in GIS tools and data management platforms for transmission system visualization. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Austin - 92 000.00 USD annually USA, WA, Seattle - 92 000.00 USD annually
11/13/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is a comprehensive, evolving, and growing business unit within which provides cloud services. Since early 2006, AWS has provided a highly reliable, scalable, low-cost infrastructure platform that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud spans 99 Availability Zones within 31 geographic regions around the world, with more regions being added every year. If you are interested in a career working in a high growth, fast-paced and Customer focused work environment then AWS may be the right fit for you. The AWS Energy Team works across AMER to supply reliable and carbon free energy to our data centers. The team is seeking a results-orientated individual to join as a Transmission Systems Manager. In this role you will lead transmission planning activities that allow AWS to identify sites for renewable energy projects and power supply opportunities for existing and future AWS data centers. This role provides an opportunity for a technically minded individual to further advance their career within the clean energy sector. As a Transmission Systems Manager you will manage a portfolio of power flow analysis, due diligence and transmission studies using industry tools and in partnership with engineering consultants. The successful candidate will possess strong project management and communication skills and an ability to collaborate with cross-functional teams (Energy, Legal, Finance, Supply Strategy, Real Estate and Capacity Planning) on reporting status, issues, opportunities and key risks across a portfolio of power projects. Key job responsibilities - Build, develop, and maintain transmission planning models to support Amazon's energy growth strategies. - Conduct in-house power flow transmission studies, including generation deactivation and load addition analyses. - Analyze and mitigate transmission constraints in collaboration with internal teams (Energy, Procurement, Infra Energy, Real Estate, Design Engineering, Field Engineering) and external stakeholders (Utilities, RTOs). - Perform technical due diligence assessments on power connection options, evaluating costs, timelines, and key risks for proposed power projects. - Aggregate and manage datasets from multiple sources to deliver comprehensive insights on energy projects, supporting decision-making in renewable energy integration and load capacity planning. - Coordinate with cross-functional teams to ensure alignment of transmission planning with Amazon's overall energy strategy. - Manage relationships with consultants and external partners through contractual documents and agreements. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience in managing multiple, competing priorities simultaneously - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - 3+ years of experience in transmission planning, power systems analysis, or a related energy discipline. - Hands-on experience with power flow analysis tools (e.g., PSS/E, PowerWorld, PSCAD, TARA or equivalent). PREFERRED QUALIFICATIONS - Master's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience working with RTOs/ISOs (e.g., PJM, MISO, WECC, SPP, ERCOT) on transmission interconnection or planning studies. - Familiarity with renewable energy integration, generation interconnection processes, and large load interconnection. - Experience supporting data center, hyperscaler, or large industrial load growth initiatives. - Proficiency in GIS tools and data management platforms for transmission system visualization. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Austin - 92 000.00 USD annually USA, WA, Seattle - 92 000.00 USD annually
Job Description Job Description Who is ScriptPro? Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you'll be part of a dynamic team that's at the cutting edge of technology, creating solutions that make a real difference in people's lives. ScriptPro develops, sells, and supports state of the art robotics and services in thousands of pharmacy settings around the United States and Canada. The roles within ScriptPro's Field Operations department involve direct interaction with customers, which provides an unique opportunity to understand their needs and deliver tailored solutions. These teams are involved with the implementation and maintenance of our customers' environment and infrastructure. This is a technical and collaborative role with the ability to make an impact on pharmacy systems. Job Summary: The Implementation Manager, Automation Systems will assess client business systems and effectively integrate applicable hardware and software solutions, including system implementations, upgrades, custom development projects, and coordinating new contract set ups with the ScriptPro Robotic System. This person will work closely with other Robotic Project Managers serving as a liaison between the customer and internal teams throughout the Robotic System implementation life cycle, coordinating project schedules, and facilitating tasks with multiple departments to ensure all project phases are documented and completed properly. Reporting Relationship: Manager, Workflow Systems Project Management Shift: Generally, Monday through Friday 8am-5pm; on-call during project which may include evenings or weekends. This hybrid role requires a combination of weekly on-campus and remote work with specific days varying based on departmental policy and business need. Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro. Scope of the Role: Work with customers to gather, manage, and prioritize requirements Prepare customer specification documents, interface documents, business rules, data mapping, and other documentation as necessary for development teams Communicate with both internal and external teams, including third party vendors, to ensure all parties are knowledgeable regarding scope of work, timeline, and deliverables Proactively resolve conflicts, handle ambiguity, and facilitate groups to achieve objectives Maintain knowledge of all company products in order to conduct effective installations Manage multiple customer accounts throughout implementation Travel to meet with new customers and gather site-specific information; requires about 30% travel (equal amounts of long-distance driving and air travel) Perform other duties as assigned Required Qualifications: Bachelor's degree in technical discipline, Project Management, related field is preferred Proficiency with Microsoft Office program suite e.g. Excel, Word, Project, Visio Experience with software application installations, client/server relationships, networking, and database structure/management Strong negotiation skills and the ability to effectively navigate constraints and balance customer and company requirements Ability to evaluate and effectively prioritize competing demands of varying scope and complexity Business-casual attire, at a minimum, is required while in the office and when meeting with customers; personal hygiene and appearance must be well maintained Ability to adjust work hours as required to meet workload and project delivery needs Requires effective email and telephone communication skills, with an emphasis on timely responses, audience-appropriate messaging, and professional etiquette in a fast-paced environment Exceptional verbal and written communication skills; ability to communicate among project stakeholders appropriately and in a timely manner Exceptional analytical skills and the ability to assess risks/obstacles and provide positive alternative solutions as necessary Exceptional time management and organizational skills Dedicated to providing excellent customer service and representing ScriptPro in a professional manner in all situations Preferred Qualifications: Bilingual in Spanish and/or French Pharmacy or healthcare industry experience Experience with ScriptPro products Remote Work Requirements: Must have high-speed reliable internet access with a hard-wired connection Must have a distraction free home office workspace Must be willing to participate in video virtual meetings (camera on) Employment Conditions: ScriptPro develops, sells, and supports state-of-the-art products and services for healthcare system customers, including federal agencies such as Department of Defense, VA, Indian Health Services and major hospital systems across the U.S. and Canada. These customers require specific security clearances and health-related tests and vaccines for site access. As a condition of employment, you may be required to obtain federal security clearance (See the Standard Form 85), which can include background checks such as criminal history and drug testing, and/or provide proof of health screenings including tuberculosis, annual flu, and COVID vaccinations (medical or religious exemptions will be considered). Crossing the U.S.-Canada border requires a valid passport, no criminal charges, and compliance with Canadian immigration policies (see Canada Inadmissibility List). If your role requires these clearances or health documentation, completion will be mandatory for employment. This position includes responsibilities for ensuring compliance with cybersecurity and privacy policies to support the safeguarding sensitive data, including personally identifiable information (PII) and Protected Health Information (PHI). Completion of annual cybersecurity and privacy awareness training is required, as the role aligns with the organization's security posture and risk management practices. All duties are defined in accordance with standardizations to ensure consistency and accountability of the policies. Working Conditions: Requires routine use of standard equipment and extended computer use. Employee must be able to sit, use hands and fingers, and occasionally lift, squat, stoop, bend, and reach. Problem-solving, practical learning, and instruction interpretation skills are essential. ScriptPro appreciates the unique qualities of each team member, and as an Equal Opportunity employer, does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, genetic information, veteran status, or any other legally protected status. The company utilizes internal resources for sourcing and filling positions, but when external assistance is needed, we will engage only with pre-approved, contracted agency partners. The company does not offer visa sponsorships, and all applicants must have legal authorization to work in the United States. Please visit to learn more about the mission of our company.
11/13/2026
Full time
Job Description Job Description Who is ScriptPro? Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you'll be part of a dynamic team that's at the cutting edge of technology, creating solutions that make a real difference in people's lives. ScriptPro develops, sells, and supports state of the art robotics and services in thousands of pharmacy settings around the United States and Canada. The roles within ScriptPro's Field Operations department involve direct interaction with customers, which provides an unique opportunity to understand their needs and deliver tailored solutions. These teams are involved with the implementation and maintenance of our customers' environment and infrastructure. This is a technical and collaborative role with the ability to make an impact on pharmacy systems. Job Summary: The Implementation Manager, Automation Systems will assess client business systems and effectively integrate applicable hardware and software solutions, including system implementations, upgrades, custom development projects, and coordinating new contract set ups with the ScriptPro Robotic System. This person will work closely with other Robotic Project Managers serving as a liaison between the customer and internal teams throughout the Robotic System implementation life cycle, coordinating project schedules, and facilitating tasks with multiple departments to ensure all project phases are documented and completed properly. Reporting Relationship: Manager, Workflow Systems Project Management Shift: Generally, Monday through Friday 8am-5pm; on-call during project which may include evenings or weekends. This hybrid role requires a combination of weekly on-campus and remote work with specific days varying based on departmental policy and business need. Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro. Scope of the Role: Work with customers to gather, manage, and prioritize requirements Prepare customer specification documents, interface documents, business rules, data mapping, and other documentation as necessary for development teams Communicate with both internal and external teams, including third party vendors, to ensure all parties are knowledgeable regarding scope of work, timeline, and deliverables Proactively resolve conflicts, handle ambiguity, and facilitate groups to achieve objectives Maintain knowledge of all company products in order to conduct effective installations Manage multiple customer accounts throughout implementation Travel to meet with new customers and gather site-specific information; requires about 30% travel (equal amounts of long-distance driving and air travel) Perform other duties as assigned Required Qualifications: Bachelor's degree in technical discipline, Project Management, related field is preferred Proficiency with Microsoft Office program suite e.g. Excel, Word, Project, Visio Experience with software application installations, client/server relationships, networking, and database structure/management Strong negotiation skills and the ability to effectively navigate constraints and balance customer and company requirements Ability to evaluate and effectively prioritize competing demands of varying scope and complexity Business-casual attire, at a minimum, is required while in the office and when meeting with customers; personal hygiene and appearance must be well maintained Ability to adjust work hours as required to meet workload and project delivery needs Requires effective email and telephone communication skills, with an emphasis on timely responses, audience-appropriate messaging, and professional etiquette in a fast-paced environment Exceptional verbal and written communication skills; ability to communicate among project stakeholders appropriately and in a timely manner Exceptional analytical skills and the ability to assess risks/obstacles and provide positive alternative solutions as necessary Exceptional time management and organizational skills Dedicated to providing excellent customer service and representing ScriptPro in a professional manner in all situations Preferred Qualifications: Bilingual in Spanish and/or French Pharmacy or healthcare industry experience Experience with ScriptPro products Remote Work Requirements: Must have high-speed reliable internet access with a hard-wired connection Must have a distraction free home office workspace Must be willing to participate in video virtual meetings (camera on) Employment Conditions: ScriptPro develops, sells, and supports state-of-the-art products and services for healthcare system customers, including federal agencies such as Department of Defense, VA, Indian Health Services and major hospital systems across the U.S. and Canada. These customers require specific security clearances and health-related tests and vaccines for site access. As a condition of employment, you may be required to obtain federal security clearance (See the Standard Form 85), which can include background checks such as criminal history and drug testing, and/or provide proof of health screenings including tuberculosis, annual flu, and COVID vaccinations (medical or religious exemptions will be considered). Crossing the U.S.-Canada border requires a valid passport, no criminal charges, and compliance with Canadian immigration policies (see Canada Inadmissibility List). If your role requires these clearances or health documentation, completion will be mandatory for employment. This position includes responsibilities for ensuring compliance with cybersecurity and privacy policies to support the safeguarding sensitive data, including personally identifiable information (PII) and Protected Health Information (PHI). Completion of annual cybersecurity and privacy awareness training is required, as the role aligns with the organization's security posture and risk management practices. All duties are defined in accordance with standardizations to ensure consistency and accountability of the policies. Working Conditions: Requires routine use of standard equipment and extended computer use. Employee must be able to sit, use hands and fingers, and occasionally lift, squat, stoop, bend, and reach. Problem-solving, practical learning, and instruction interpretation skills are essential. ScriptPro appreciates the unique qualities of each team member, and as an Equal Opportunity employer, does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, genetic information, veteran status, or any other legally protected status. The company utilizes internal resources for sourcing and filling positions, but when external assistance is needed, we will engage only with pre-approved, contracted agency partners. The company does not offer visa sponsorships, and all applicants must have legal authorization to work in the United States. Please visit to learn more about the mission of our company.
Job Description Job Description Role: Field Network Specialist Location: Tulsa, OK Pay Rate Range: $70000 - $80000 / Year Benefits: This position is eligible for medical, dental, vision, and 401(k). Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a Field Network Specialist to join their team. Please contact us today to discuss this opportunity! Job Responsibilities: Install, configure, and maintain enterprise network infrastructure (Layer 2/3 switching, routing, and related systems) Support the design and implementation of campus and wide-area network environments Monitor network performance, analyze traffic patterns, and optimize reliability and efficiency Evaluate and implement network management, monitoring, and troubleshooting tools Ensure adherence to internal standards for configuration, security, and change management Research and recommend new technologies to enhance network performance and scalability Assist in diagnosing and resolving network and communication issues in partnership with support teams Maintain documentation for network configurations, processes, and procedures Support fiber infrastructure and coordinate with third-party vendors on network-related projects Generate network performance reports and provide insights as needed Requirements: Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience) 4+ years of hands-on network engineering or administration experience Strong understanding of core networking protocols and technologies, including TCP/IP, OSPF, BGP, VLANs, MPLS, DNS, DHCP, and SNMP Experience with network security concepts such as ACLs, 802.1x, RADIUS, and access control frameworks Familiarity with network monitoring tools, traffic analysis (e.g., sFlow), and wireless technologies (802.11) Experience supporting or working with fiber infrastructure and/or large-scale network environments Exposure to technologies such as Cisco ACI or similar is a plus Industry certifications (e.g., CCNA) preferred Why choose Addison IT? Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses Permanent Employment: Many of Addison's job openings lead to potential permanent employment Connections: You connect directly with hiring managers from renowned organizations Options: You are presented multiple employment options near your home Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. IND 005-010
11/13/2026
Full time
Job Description Job Description Role: Field Network Specialist Location: Tulsa, OK Pay Rate Range: $70000 - $80000 / Year Benefits: This position is eligible for medical, dental, vision, and 401(k). Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a Field Network Specialist to join their team. Please contact us today to discuss this opportunity! Job Responsibilities: Install, configure, and maintain enterprise network infrastructure (Layer 2/3 switching, routing, and related systems) Support the design and implementation of campus and wide-area network environments Monitor network performance, analyze traffic patterns, and optimize reliability and efficiency Evaluate and implement network management, monitoring, and troubleshooting tools Ensure adherence to internal standards for configuration, security, and change management Research and recommend new technologies to enhance network performance and scalability Assist in diagnosing and resolving network and communication issues in partnership with support teams Maintain documentation for network configurations, processes, and procedures Support fiber infrastructure and coordinate with third-party vendors on network-related projects Generate network performance reports and provide insights as needed Requirements: Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience) 4+ years of hands-on network engineering or administration experience Strong understanding of core networking protocols and technologies, including TCP/IP, OSPF, BGP, VLANs, MPLS, DNS, DHCP, and SNMP Experience with network security concepts such as ACLs, 802.1x, RADIUS, and access control frameworks Familiarity with network monitoring tools, traffic analysis (e.g., sFlow), and wireless technologies (802.11) Experience supporting or working with fiber infrastructure and/or large-scale network environments Exposure to technologies such as Cisco ACI or similar is a plus Industry certifications (e.g., CCNA) preferred Why choose Addison IT? Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses Permanent Employment: Many of Addison's job openings lead to potential permanent employment Connections: You connect directly with hiring managers from renowned organizations Options: You are presented multiple employment options near your home Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. IND 005-010
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of industrial controls and automation experience - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. PREFERRED QUALIFICATIONS - Experience in project management in data centers or comparable critical infrastructure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 111 100.00 USD annually
11/12/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of industrial controls and automation experience - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. PREFERRED QUALIFICATIONS - Experience in project management in data centers or comparable critical infrastructure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 111 100.00 USD annually
Job Description Job Description Computer Operations Operator / Data Center Operations Specialist Local Candidates Only Onsite Weekend Night Shift Position Details Job Title: Computer Operations Operator / Data Center Operations Specialist Location: Atlanta, GA Worksite Address: 148 Andrew Young International Blvd NE, Atlanta, GA 30303 Interview Type: Virtual or In-Person Work Arrangement: Onsite Candidate Requirement: Local candidates only Work Schedule This position requires a weekend night shift with an additional 16 hours during the week. Weekend Shift: Saturday and Sunday, 7:00 PM - 7:00 AM (24 hours total). Additional Hours: 16 hours during the week, which may be completed on any available shift (1st, 2nd, or 3rd). Total Weekly Hours: 40 hours. Job Summary Under limited supervision, the Computer Operations Operator is responsible for monitoring and maintaining critical data center operations, including BPE/TPE transactions, environmental controls, security systems, electrical systems, and Uninterruptible Power Supply (UPS) systems. The individual will monitor network systems to ensure statewide connectivity and accessibility, coordinate with hardware and software vendors, and ensure all printed output meets established quality standards and is free from defects. Key Responsibilities: Monitor BPE/TPE transactions and daily computer operations. Monitor data center environmental, security, electrical, and UPS systems. Ensure network availability and reliable statewide connectivity. Monitor and support distributed server environments, including AIX, Linux, and Windows. Coordinate with hardware and software vendors for maintenance, troubleshooting, and issue resolution. Monitor production processing and automated job scheduling activities. Ensure printed output meets quality standards and is free from defects. Follow established change management, incident management, and problem management procedures. Support data center security, HVAC, electrical power, and fire protection systems. Assist with business continuity and disaster recovery processes. Maintain compliance with operational policies, procedures, and service standards. Minimum Qualifications: Vocational or technical degree in a related field from an accredited institution and two years of related experience. Completion of a two-year certificate or degree in Information Technology from an accredited college, university, or technical school, or equivalent IT work experience. Minimum of two years of relevant experience in computer operations or data center environments. Required Skills and Experience: A minimum of 2 years of experience is required for each skill listed below. Required Skill Experience Computer operations in a large data center 2 years Network Operations Center (NOC) operations 2 years Production control 2 years Control-M scheduling software 2 years TPE/BPE Manager 2 years Data center security 2 years Data center HVAC systems 2 years Electrical power systems, generators, and UPS 2 years Raised-floor data center environments 2 years Fire detection and suppression systems 2 years Change management policies, procedures, and software 2 years Incident and problem management 2 years IT asset management 2 years Networking: LAN/WAN, MPLS, TCP/IP, and SNA 2 years Microsoft Office 2 years ITIL frameworks and practices 2 years Automated job scheduling systems 2 years Hardware and software maintenance contracts 2 years Business continuity and disaster recovery 2 years Distributed servers: AIX, Linux, and Windows 2 years Preferred Qualifications: Significant experience in computer operations within a large-scale data center. Strong background in Network Operations Center (NOC) environments. Experience with production control and enterprise scheduling tools. Knowledge of Control-M and TPE/BPE Manager. Hands-on experience with AIX, Linux, and Windows servers. Familiarity with data center infrastructure, including HVAC, security, electrical, and UPS systems. At least two years of experience working with state and/or federal government agencies. Important Notes: Local candidates only. Candidates must be available to work Saturday and Sunday overnight shifts. Candidates must be flexible to complete an additional 16 hours during the week on any shift. Interviews may be conducted virtually or in person. The position requires onsite work in Atlanta, GA. "All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status."
11/12/2026
Full time
Job Description Job Description Computer Operations Operator / Data Center Operations Specialist Local Candidates Only Onsite Weekend Night Shift Position Details Job Title: Computer Operations Operator / Data Center Operations Specialist Location: Atlanta, GA Worksite Address: 148 Andrew Young International Blvd NE, Atlanta, GA 30303 Interview Type: Virtual or In-Person Work Arrangement: Onsite Candidate Requirement: Local candidates only Work Schedule This position requires a weekend night shift with an additional 16 hours during the week. Weekend Shift: Saturday and Sunday, 7:00 PM - 7:00 AM (24 hours total). Additional Hours: 16 hours during the week, which may be completed on any available shift (1st, 2nd, or 3rd). Total Weekly Hours: 40 hours. Job Summary Under limited supervision, the Computer Operations Operator is responsible for monitoring and maintaining critical data center operations, including BPE/TPE transactions, environmental controls, security systems, electrical systems, and Uninterruptible Power Supply (UPS) systems. The individual will monitor network systems to ensure statewide connectivity and accessibility, coordinate with hardware and software vendors, and ensure all printed output meets established quality standards and is free from defects. Key Responsibilities: Monitor BPE/TPE transactions and daily computer operations. Monitor data center environmental, security, electrical, and UPS systems. Ensure network availability and reliable statewide connectivity. Monitor and support distributed server environments, including AIX, Linux, and Windows. Coordinate with hardware and software vendors for maintenance, troubleshooting, and issue resolution. Monitor production processing and automated job scheduling activities. Ensure printed output meets quality standards and is free from defects. Follow established change management, incident management, and problem management procedures. Support data center security, HVAC, electrical power, and fire protection systems. Assist with business continuity and disaster recovery processes. Maintain compliance with operational policies, procedures, and service standards. Minimum Qualifications: Vocational or technical degree in a related field from an accredited institution and two years of related experience. Completion of a two-year certificate or degree in Information Technology from an accredited college, university, or technical school, or equivalent IT work experience. Minimum of two years of relevant experience in computer operations or data center environments. Required Skills and Experience: A minimum of 2 years of experience is required for each skill listed below. Required Skill Experience Computer operations in a large data center 2 years Network Operations Center (NOC) operations 2 years Production control 2 years Control-M scheduling software 2 years TPE/BPE Manager 2 years Data center security 2 years Data center HVAC systems 2 years Electrical power systems, generators, and UPS 2 years Raised-floor data center environments 2 years Fire detection and suppression systems 2 years Change management policies, procedures, and software 2 years Incident and problem management 2 years IT asset management 2 years Networking: LAN/WAN, MPLS, TCP/IP, and SNA 2 years Microsoft Office 2 years ITIL frameworks and practices 2 years Automated job scheduling systems 2 years Hardware and software maintenance contracts 2 years Business continuity and disaster recovery 2 years Distributed servers: AIX, Linux, and Windows 2 years Preferred Qualifications: Significant experience in computer operations within a large-scale data center. Strong background in Network Operations Center (NOC) environments. Experience with production control and enterprise scheduling tools. Knowledge of Control-M and TPE/BPE Manager. Hands-on experience with AIX, Linux, and Windows servers. Familiarity with data center infrastructure, including HVAC, security, electrical, and UPS systems. At least two years of experience working with state and/or federal government agencies. Important Notes: Local candidates only. Candidates must be available to work Saturday and Sunday overnight shifts. Candidates must be flexible to complete an additional 16 hours during the week on any shift. Interviews may be conducted virtually or in person. The position requires onsite work in Atlanta, GA. "All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status."
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operation data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks. We are currently seeking an energetic Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals. If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you've been looking for! About the team AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS- 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 111 100.00 USD annually
11/12/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operation data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks. We are currently seeking an energetic Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals. If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you've been looking for! About the team AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS- 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 111 100.00 USD annually
Job Description Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client's focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking an experienced IT Network Engineer to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Network Engineer is responsible for maintaining, configuring, troubleshooting and supporting various IT computer networks and systems. The ideal candidate will have relevant technical education, certifications and 5+ years of relevant IT Network Engineering and cybersecurity experience. Experience with software platforms used in Building, Construction or related areas is highly desirable. Must be customer-focused with effective influencing and communication skills, and a strong understanding of system user needs. PRIMARY RESPONSIBILITIES INCLUDE: Maintain, configure, troubleshoot and support various IT computer networks and systems. Install, update and configure network software, manage user accounts and monitor network and system performance. Resolve technical network and system issues. Provide ongoing support, upgrades and enhancements for the assigned systems platforms. Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that network and systems software is configured properly and that all business requirements are successfully met. Implement and support new client requirements and customizations. Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: Bachelor's Degree in Computer Science, Information Technology, or closely related field. Relevant IT network and systems administration certifications such as CCNA, Comp TIA Network+, CCNP, CCIE, Microsoft Azure or AWS network certifications. 5+ years of relevant IT Network Systems Administration experience managing and supporting large IT networks and systems software platforms. Knowledge of Microsoft Intune device and application management platform desirable Knowledge of operating systems, networking protocols (TCP/IP, DNS), cloud platforms (Azure, AWS), and scripting languages. Network and systems cybersecurity experience required. Understanding of various software platforms used in Construction, Building or related functions or industries. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Experienced in incident management including ownership, assessment and initial support, escalation / notification, business impact analysis, resolution tracking and senior escalations. Demonstrated understanding of Project Management principles and practices. Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues. Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking. Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player. Must be able to pass a required background check and/or security clearance to work on government projects. Legal authorization to work in the U.S. is required. The company will not sponsor individuals for employment visas for this job at this time. POSITION LOCATION: Office-based role in New York, NY / New Jersey. Must be able to commute daily to New York City. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. K EY RELATIONSHIPS / STAKEHOLDERS : IT Project Manager Internal Team Members, Users, Clients and SME's Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: Base Salary Range: $90,000 - $110,000, commensurate with experience and qualifications Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: Systems Administrator / Specialist Network Administrator / Specialist Technology Administrator / Specialist IT Specialist Company Description Talent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Company Description Talent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at:
11/12/2026
Full time
Job Description Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client's focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking an experienced IT Network Engineer to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Network Engineer is responsible for maintaining, configuring, troubleshooting and supporting various IT computer networks and systems. The ideal candidate will have relevant technical education, certifications and 5+ years of relevant IT Network Engineering and cybersecurity experience. Experience with software platforms used in Building, Construction or related areas is highly desirable. Must be customer-focused with effective influencing and communication skills, and a strong understanding of system user needs. PRIMARY RESPONSIBILITIES INCLUDE: Maintain, configure, troubleshoot and support various IT computer networks and systems. Install, update and configure network software, manage user accounts and monitor network and system performance. Resolve technical network and system issues. Provide ongoing support, upgrades and enhancements for the assigned systems platforms. Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that network and systems software is configured properly and that all business requirements are successfully met. Implement and support new client requirements and customizations. Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: Bachelor's Degree in Computer Science, Information Technology, or closely related field. Relevant IT network and systems administration certifications such as CCNA, Comp TIA Network+, CCNP, CCIE, Microsoft Azure or AWS network certifications. 5+ years of relevant IT Network Systems Administration experience managing and supporting large IT networks and systems software platforms. Knowledge of Microsoft Intune device and application management platform desirable Knowledge of operating systems, networking protocols (TCP/IP, DNS), cloud platforms (Azure, AWS), and scripting languages. Network and systems cybersecurity experience required. Understanding of various software platforms used in Construction, Building or related functions or industries. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Experienced in incident management including ownership, assessment and initial support, escalation / notification, business impact analysis, resolution tracking and senior escalations. Demonstrated understanding of Project Management principles and practices. Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues. Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking. Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player. Must be able to pass a required background check and/or security clearance to work on government projects. Legal authorization to work in the U.S. is required. The company will not sponsor individuals for employment visas for this job at this time. POSITION LOCATION: Office-based role in New York, NY / New Jersey. Must be able to commute daily to New York City. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. K EY RELATIONSHIPS / STAKEHOLDERS : IT Project Manager Internal Team Members, Users, Clients and SME's Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: Base Salary Range: $90,000 - $110,000, commensurate with experience and qualifications Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: Systems Administrator / Specialist Network Administrator / Specialist Technology Administrator / Specialist IT Specialist Company Description Talent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Company Description Talent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at:
Job Description Job Description About the Role Corptek Solutions is looking for a Tier 2 Systems Specialist to join our Service team. This role is responsible for owning and progressing our service ticket queue, resolving advanced technical issues, and serving as the next escalation point for issues that move beyond Tier 1 support. A successful Tier 2 technician keeps tickets moving, communicates clearly with clients, documents work thoroughly, and knows when to escalate an issue rather than allowing it to stall. This role will primarily focus on service tickets but may also assist with projects, onboarding, onsite work, and Helpdesk60 coverage when needed. The Tier 2 Systems Specialist reports to the Service Manager and works closely with Tier 1 technicians, Tier 3 engineers, and Corptek leadership to provide consistent, responsive IT support to our clients. Responsibilities Own and actively manage assigned tickets within the service ticket queue. Troubleshoot and resolve advanced workstation, Microsoft 365, networking, server, application, printing, and access-related issues. Serve as an escalation point for Tier 1 technicians. Escalate issues to Tier 3 when meaningful progress has not been made after approximately 30 minutes or when the issue exceeds Tier 2 scope or authority. Maintain accurate ticket statuses, next actions, time entries, and client communication. Provide proactive updates to clients throughout the troubleshooting process. Document troubleshooting steps, findings, changes, resolutions, and escalation information clearly enough that another technician can continue the work without starting over. Coordinate directly with third-party vendors when required to resolve client issues. Follow Corptek SOPs, security standards, change-control practices, and client authorization requirements. Assist with new-user setups, computer replacements, onboarding, and other standard service requests. Assist Tier 3 technicians with projects and implementation work when needed. Provide Helpdesk60 coverage when service needs require additional assistance. Participate in the technician on-call rotation. Maintain accurate time entries and properly classify work as Billable, No Charge, or Do Not Bill according to Corptek standards. Identify recurring problems, documentation gaps, or opportunities to improve the client environment and communicate them to the appropriate team member. Confirm successful resolution with the client before closing tickets when appropriate. Qualifications Required Strong troubleshooting and problem-solving skills. Experience supporting Windows workstations and business IT environments. Working knowledge of Microsoft 365 administration, including users, licensing, Exchange Online, permissions, and MFA. Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, switches, wireless networks, and general network troubleshooting. Ability to troubleshoot issues independently while recognizing when escalation is appropriate. Strong written and verbal communication skills. Ability to communicate technical information clearly to non-technical users. Strong documentation and ticket-management habits. Ability to prioritize multiple active issues based on business impact and urgency. Professional, client-focused attitude. Ability to work effectively both independently and as part of an escalation team. Preferred Previous MSP or IT service desk experience. Experience with RMM, PSA, endpoint security, and IT documentation platforms. Experience supporting Microsoft 365, Windows Server, Active Directory, Entra ID, and business networking environments. Experience working with third-party software vendors and line-of-business applications. Relevant Microsoft, CompTIA, Cisco, or other industry certifications are a plus. What Success Looks Like Success in this role means: Tickets consistently move toward resolution without unnecessary delays. Clients receive clear and timely communication. Escalations include complete troubleshooting notes and useful technical findings. Issues are resolved correctly without creating avoidable repeat problems. Documentation and time entries are accurate and complete. Tier 1 technicians can rely on Tier 2 for effective escalation support. Tier 3 receives well-documented escalations instead of having to restart troubleshooting. The technician continues developing the technical judgment and engineering skills needed to progress toward a Tier 3 role. Company Description We are a fast growing MSP (Managed Service Provider) focused on Customer service and a friendly customer experience. We service the entire Dallas Fort Worth area and looking to add to our existing talent. Company Description We are a fast growing MSP (Managed Service Provider) focused on Customer service and a friendly customer experience. We service the entire Dallas Fort Worth area and looking to add to our existing talent.
11/12/2026
Full time
Job Description Job Description About the Role Corptek Solutions is looking for a Tier 2 Systems Specialist to join our Service team. This role is responsible for owning and progressing our service ticket queue, resolving advanced technical issues, and serving as the next escalation point for issues that move beyond Tier 1 support. A successful Tier 2 technician keeps tickets moving, communicates clearly with clients, documents work thoroughly, and knows when to escalate an issue rather than allowing it to stall. This role will primarily focus on service tickets but may also assist with projects, onboarding, onsite work, and Helpdesk60 coverage when needed. The Tier 2 Systems Specialist reports to the Service Manager and works closely with Tier 1 technicians, Tier 3 engineers, and Corptek leadership to provide consistent, responsive IT support to our clients. Responsibilities Own and actively manage assigned tickets within the service ticket queue. Troubleshoot and resolve advanced workstation, Microsoft 365, networking, server, application, printing, and access-related issues. Serve as an escalation point for Tier 1 technicians. Escalate issues to Tier 3 when meaningful progress has not been made after approximately 30 minutes or when the issue exceeds Tier 2 scope or authority. Maintain accurate ticket statuses, next actions, time entries, and client communication. Provide proactive updates to clients throughout the troubleshooting process. Document troubleshooting steps, findings, changes, resolutions, and escalation information clearly enough that another technician can continue the work without starting over. Coordinate directly with third-party vendors when required to resolve client issues. Follow Corptek SOPs, security standards, change-control practices, and client authorization requirements. Assist with new-user setups, computer replacements, onboarding, and other standard service requests. Assist Tier 3 technicians with projects and implementation work when needed. Provide Helpdesk60 coverage when service needs require additional assistance. Participate in the technician on-call rotation. Maintain accurate time entries and properly classify work as Billable, No Charge, or Do Not Bill according to Corptek standards. Identify recurring problems, documentation gaps, or opportunities to improve the client environment and communicate them to the appropriate team member. Confirm successful resolution with the client before closing tickets when appropriate. Qualifications Required Strong troubleshooting and problem-solving skills. Experience supporting Windows workstations and business IT environments. Working knowledge of Microsoft 365 administration, including users, licensing, Exchange Online, permissions, and MFA. Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, switches, wireless networks, and general network troubleshooting. Ability to troubleshoot issues independently while recognizing when escalation is appropriate. Strong written and verbal communication skills. Ability to communicate technical information clearly to non-technical users. Strong documentation and ticket-management habits. Ability to prioritize multiple active issues based on business impact and urgency. Professional, client-focused attitude. Ability to work effectively both independently and as part of an escalation team. Preferred Previous MSP or IT service desk experience. Experience with RMM, PSA, endpoint security, and IT documentation platforms. Experience supporting Microsoft 365, Windows Server, Active Directory, Entra ID, and business networking environments. Experience working with third-party software vendors and line-of-business applications. Relevant Microsoft, CompTIA, Cisco, or other industry certifications are a plus. What Success Looks Like Success in this role means: Tickets consistently move toward resolution without unnecessary delays. Clients receive clear and timely communication. Escalations include complete troubleshooting notes and useful technical findings. Issues are resolved correctly without creating avoidable repeat problems. Documentation and time entries are accurate and complete. Tier 1 technicians can rely on Tier 2 for effective escalation support. Tier 3 receives well-documented escalations instead of having to restart troubleshooting. The technician continues developing the technical judgment and engineering skills needed to progress toward a Tier 3 role. Company Description We are a fast growing MSP (Managed Service Provider) focused on Customer service and a friendly customer experience. We service the entire Dallas Fort Worth area and looking to add to our existing talent. Company Description We are a fast growing MSP (Managed Service Provider) focused on Customer service and a friendly customer experience. We service the entire Dallas Fort Worth area and looking to add to our existing talent.
Job Description Job Description Title: Network Engineer III (L3) Department: Service Delivery Employment Type: Part-Time Contractor (1099) Location: Remote (U.S.) Travel: Up to 50% as needed for client engagements, assessments, implementations, and critical project activities Key Responsibilities Client Advisory & Technical Leadership Serve as a trusted technical advisor to clients, providing strategic guidance on network architecture, modernization, security, scalability, and operational efficiency. Lead technical discovery sessions, network assessments, and solution design workshops. Develop and present recommendations, technical roadmaps, and implementation strategies to customer stakeholders. Provide technical leadership and mentoring to engineers and project teams. Solution Design & Implementation Design, implement, and optimize enterprise networking solutions, including: Routing and Switching Wireless Networks SD-WAN Network Monitoring and Management Platforms Cloud Connectivity Data Center Networking Network Security Integrations Create and maintain conceptual, logical, and physical network designs. Lead complex migrations, upgrades, and infrastructure modernization projects. Ensure solutions align with customer requirements, best practices, and security standards. Project Delivery Lead assigned projects from planning through implementation and knowledge transfer. Collaborate with Project Managers, Architects, and Delivery Teams to ensure successful project execution. Maintain accurate project documentation, task management, and time reporting. Provide technical quality assurance and peer review of engineering deliverables. Escalation & Advanced Troubleshooting Act as the highest-level technical escalation point for complex networking issues. Conduct root cause analysis and develop sustainable remediation plans. Troubleshoot enterprise LAN, WAN, WLAN, VPN, and hybrid-cloud networking environments. Work closely with technology partners and vendors to resolve critical issues. Business & Practice Development Identify opportunities to improve customer environments and communicate recommendations to internal stakeholders. Support pre-sales activities as a technical subject matter expert when required. Stay current on emerging networking technologies, industry trends, and best practices. Contribute to standards, templates, documentation, and service improvement initiatives. Required Qualifications Education Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field preferred. Equivalent professional experience will be considered. Experience 7+ years of progressive network engineering experience. Demonstrated experience designing and implementing enterprise networking solutions. Experience leading projects and working directly with customer stakeholders. Experience with multi-vendor networking environments. Technical Skills Strong expertise in: Enterprise Routing and Switching Wireless Networking Network Monitoring Platforms TCP/IP Networking DNS, DHCP, NAT, VLANs WAN and SD-WAN Technologies VPN Technologies Network Security Best Practices Cloud Networking (Azure and/or AWS) Infrastructure Documentation and Network Diagrams Certifications One or more of the following preferred: CCNP Enterprise (Preferred) CCNA (Required Minimum) Cisco Specialist Certifications Fortinet NSE Certifications Palo Alto Certifications Aruba Certifications AWS or Azure Networking Certifications
11/12/2026
Full time
Job Description Job Description Title: Network Engineer III (L3) Department: Service Delivery Employment Type: Part-Time Contractor (1099) Location: Remote (U.S.) Travel: Up to 50% as needed for client engagements, assessments, implementations, and critical project activities Key Responsibilities Client Advisory & Technical Leadership Serve as a trusted technical advisor to clients, providing strategic guidance on network architecture, modernization, security, scalability, and operational efficiency. Lead technical discovery sessions, network assessments, and solution design workshops. Develop and present recommendations, technical roadmaps, and implementation strategies to customer stakeholders. Provide technical leadership and mentoring to engineers and project teams. Solution Design & Implementation Design, implement, and optimize enterprise networking solutions, including: Routing and Switching Wireless Networks SD-WAN Network Monitoring and Management Platforms Cloud Connectivity Data Center Networking Network Security Integrations Create and maintain conceptual, logical, and physical network designs. Lead complex migrations, upgrades, and infrastructure modernization projects. Ensure solutions align with customer requirements, best practices, and security standards. Project Delivery Lead assigned projects from planning through implementation and knowledge transfer. Collaborate with Project Managers, Architects, and Delivery Teams to ensure successful project execution. Maintain accurate project documentation, task management, and time reporting. Provide technical quality assurance and peer review of engineering deliverables. Escalation & Advanced Troubleshooting Act as the highest-level technical escalation point for complex networking issues. Conduct root cause analysis and develop sustainable remediation plans. Troubleshoot enterprise LAN, WAN, WLAN, VPN, and hybrid-cloud networking environments. Work closely with technology partners and vendors to resolve critical issues. Business & Practice Development Identify opportunities to improve customer environments and communicate recommendations to internal stakeholders. Support pre-sales activities as a technical subject matter expert when required. Stay current on emerging networking technologies, industry trends, and best practices. Contribute to standards, templates, documentation, and service improvement initiatives. Required Qualifications Education Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field preferred. Equivalent professional experience will be considered. Experience 7+ years of progressive network engineering experience. Demonstrated experience designing and implementing enterprise networking solutions. Experience leading projects and working directly with customer stakeholders. Experience with multi-vendor networking environments. Technical Skills Strong expertise in: Enterprise Routing and Switching Wireless Networking Network Monitoring Platforms TCP/IP Networking DNS, DHCP, NAT, VLANs WAN and SD-WAN Technologies VPN Technologies Network Security Best Practices Cloud Networking (Azure and/or AWS) Infrastructure Documentation and Network Diagrams Certifications One or more of the following preferred: CCNP Enterprise (Preferred) CCNA (Required Minimum) Cisco Specialist Certifications Fortinet NSE Certifications Palo Alto Certifications Aruba Certifications AWS or Azure Networking Certifications
Job Description Job Description: Description: Why clients love us: We are laser focused on delivering quality and excellence to our clients for their technology modernization needs, business and technology strategy, and cloud transformation initiatives. We are a nationally recognized Microsoft Partner of the Year and the largest, leading IT service provider headquartered in San Diego. As a Top 1% Microsoft Cloud Solution Provider, with engineers that individually hold over 38 Microsoft certifications, our clients trust us because we are the experts! The value you bring: As one of the senior-most networking voices across Managed Solution's largest managed network clients, including multi-site manufacturers, life-sciences and healthcare organizations with dozens of locations, cloud hubs, and regulated environments, the Senior Network Architect works across the full solution lifecycle. This is a hybrid role by design: the Senior Network Architect helps sell the right solution, designs it, builds it, and fixes it when it breaks, partnering with Sales and Presales to scope and architect network and security solutions, then implementing, remediating, and resolving escalated break/fix issues. Equally important, this role raises the capability of the whole team by mentoring and training existing network engineers across the One Technical Team (managed and professional services teams), to include building documentation (diagrams, runbooks, inventories, and procedures) that gives every engineer what they need to succeed in a client's environment. The ideal candidate is equally comfortable whiteboarding a target-state SD-WAN design with a client's IT director, troubleshooting a down IPsec tunnel at 7 a.m., and walking a junior engineer through why it happened. The Senior Network Architect will be responsible for the following: What you'll do: Architecture + Presales Partners with Sales, Presales, and Account Management to run technical discovery, assess current-state networks, and design fit-for-purpose solutions (SD-WAN, firewalls, LAN/WLAN, remote access/ZTNA, data center, and cloud networking). Produces architecture designs, target-state topologies, multi-phase roadmaps, and network maturity assessments for client leadership. Scopes work into Statements of Work and Rough Order of Magnitude (ROM) estimates, including tiered per-site estimating, assumptions, risks, and hours breakdowns. Presents recommendations and trade-offs (for example, vendor platform migrations, hub placement, and circuit diversity) to technical and executive audiences. Evaluates vendor platforms and lifecycle status (end-of-life/end-of-support hardware and software) and recommends refresh paths. Implementation + Migration Leads and executes network projects, including firewall and SD-WAN migrations (including Palo Alto to Fortinet), site rollouts built from standard templates, data center moves and vacates, subnet and routing migrations, load balancer migrations, and wireless/LAN refreshes. Builds and maintains centrally managed configurations using FortiManager/FortiAnalyzer, Panorama, and the Meraki Dashboard, driving consistent policy packages and site templates. Plans maintenance windows, change controls, and cutover and rollback plans, and coordinates with carriers, ISPs, SASE providers, and client application teams during changes. Implements remote access and Zero Trust solutions (FortiClient/EMS, IPsec and SSL VPN with SAML/MFA, and ZTNA) integrated with Microsoft Entra ID and Duo. Remediation, Break/Fix + Escalation Serves as the senior-most escalation point for complex network incidents across managed clients, including WAN and tunnel outages, failover failures, routing issues, performance and throughput problems, wireless issues, and VPN/certificate problems - including requirement to perform occasional work outside of normal business hours as needed to successfully manage critical network incidents and ensure the success of scheduled outages, maintenances, and cutovers Performs root-cause analysis, writes clear RCAs with corrective actions, and drives stabilization plans for unstable environments. Troubleshoots application-impacting network issues (for example, clinical imaging/PACS traffic and RDS and ERP access over WAN) alongside client and vendor teams. Works vendor and carrier support cases through to resolution (Fortinet, Palo Alto, Cisco/Meraki, Aryaka, and ISPs/circuit providers). Participates in an after-hours escalation and maintenance-window rotation in support of Managed Solution's 24x7 managed services. Documentation + Knowledge Management Owns the "map" for key client environments, including network diagrams (Visio), site topologies, IP/VLAN/subnet records, master device lists, tunnel and peer inventories, circuit records, and routing documentation. Creates and maintains client network runbooks, standard operating procedures, configuration standards, naming conventions, and change procedures so that any engineer can support the environment. Keeps documentation current as sites are built, migrated, or changed, and reconciles naming and inventory across management, monitoring (LogicMonitor), and ticketing (ConnectWise) systems. Produces client-facing deliverables, including architecture design documents, as-built documentation, end-user guides, and handover packages. Technical Leadership, Mentoring, Training + Team Enablement Acts as technical lead for Networking-focused resources across the One Technical Team, including Senior Network Security Engineers, Project/Network Engineers, and Network Support Specialist, L2 positions. Mentors and coaches existing network engineers (L1-L3), raising their troubleshooting, design, and documentation skills through shadowing, paired work, and structured reviews. Delivers internal training sessions and lab walkthroughs on core technologies (FortiGate/SD-WAN, BGP/OSPF, IPsec, Meraki, and wireless) and on client environments. Defines and publishes team standards, including reference designs, build templates, peer review of changes, and escalation playbooks. Supports certification plans for team members and helps shape the networking skills roadmap for Professional and Managed Services. Performance + Compliance Complies with all company and departmental policies and procedures and maintains strict client confidentiality. Consistently models the One Technical Team Pillars of Excellence: Accountability, Utilization, and Engagement. Performs other, related projects and duties as assigned. Requirements: What makes you a fit: Education and Work Experience Requirements: A bachelor's degree in computer science, information systems, engineering, or a related field, plus 8+ years of enterprise network engineering experience, including at least 3 years in an architect, senior consultant, or presales-facing role. Equivalent combinations of education and experience will be considered. Experience at a managed service provider (MSP/MSSP) or IT consulting firm supporting multiple client environments strongly preferred. Demonstrated experience running multi-site network migrations (20+ sites) from design through cutover. Proven track record of mentoring engineers and producing high-quality technical documentation. Exceptional written and verbal communication skills, including the ability to explain complex network designs to non-technical executives and to present with authority in presales meetings. Documentation-first mindset, with a commitment to leaving every environment better documented than it was found. A patient, generous teacher who enjoys growing other engineers. Calm, methodical, and accountable under pressure during outages, and comfortable working autonomously across several client environments at once. Strong organizational skills, with the ability to balance project delivery, escalations, and presales work and to communicate status proactively. Technical Skills/Competencies: Required Firewalls and SD-WAN: Fortinet FortiGate (FortiOS) including Secure SD-WAN, IPsec hub-and-spoke and ADVPN, FortiManager, FortiAnalyzer and FortiClient EMS. Palo Alto Networks NGFW, Panorama (templates and device groups), GlobalProtect and PAN-OS SD-WAN, with enough depth to stabilize, document and migrate an existing estate. Routing and switching: BGP (including SD-WAN overlays), OSPF, static and policy routing, VLANs/trunking, spanning tree, HA/failover design, dual-ISP and LTE backup. Cisco Catalyst and Nexus switching, Cisco ASA, and Cisco Meraki (MX, MS, MR) managed through the Meraki Dashboard. VPN and remote access: site-to-site IPsec, SSL/IPsec remote access, SAML/MFA integration (Entra ID, Okta, Duo), certificate/PKI management. WAN and carrier services: Metro Ethernet/E-LAN, MPLS, DIA, circuit diversity; working with carriers to resolve circuit and performance issues. Wireless: enterprise Wi-Fi design and troubleshooting (Meraki MR, Cisco 9800 WLC; FortiAP a plus). Strong troubleshooting with packet captures, flow analysis and monitoring tools (LogicMonitor or similar). Preferred/Strongly Desired SASE/cloud-delivered networking: FortiSASE, Cisco Umbrella/Secure Access, and Microsoft Security Service Edge. Application delivery: Kemp LoadMaster and/or F5 (VIPs, SSL certificates, migrations between platforms). Cloud networking: Oracle Cloud Infrastructure (OCI) and Microsoft Azure (VNets, VPN gateways, FortiGate-VM / virtual NGFWs). Data center networking (Cisco Nexus 5K/9K) and data center vacate/consolidation projects. OT/industrial network segmentation (IEC 62443 zones and conduits, industrial DMZ) for manufacturing environments. Healthcare (HIPAA) and life-sciences/regulated environment experience. Familiarity with Network Access Control (FortiNAC, Cisco ISE) and network automation/scripting (Python, Ansible, FortiManager/Meraki APIs). Experience with ConnectWise . click apply for full job details
11/12/2026
Full time
Job Description Job Description: Description: Why clients love us: We are laser focused on delivering quality and excellence to our clients for their technology modernization needs, business and technology strategy, and cloud transformation initiatives. We are a nationally recognized Microsoft Partner of the Year and the largest, leading IT service provider headquartered in San Diego. As a Top 1% Microsoft Cloud Solution Provider, with engineers that individually hold over 38 Microsoft certifications, our clients trust us because we are the experts! The value you bring: As one of the senior-most networking voices across Managed Solution's largest managed network clients, including multi-site manufacturers, life-sciences and healthcare organizations with dozens of locations, cloud hubs, and regulated environments, the Senior Network Architect works across the full solution lifecycle. This is a hybrid role by design: the Senior Network Architect helps sell the right solution, designs it, builds it, and fixes it when it breaks, partnering with Sales and Presales to scope and architect network and security solutions, then implementing, remediating, and resolving escalated break/fix issues. Equally important, this role raises the capability of the whole team by mentoring and training existing network engineers across the One Technical Team (managed and professional services teams), to include building documentation (diagrams, runbooks, inventories, and procedures) that gives every engineer what they need to succeed in a client's environment. The ideal candidate is equally comfortable whiteboarding a target-state SD-WAN design with a client's IT director, troubleshooting a down IPsec tunnel at 7 a.m., and walking a junior engineer through why it happened. The Senior Network Architect will be responsible for the following: What you'll do: Architecture + Presales Partners with Sales, Presales, and Account Management to run technical discovery, assess current-state networks, and design fit-for-purpose solutions (SD-WAN, firewalls, LAN/WLAN, remote access/ZTNA, data center, and cloud networking). Produces architecture designs, target-state topologies, multi-phase roadmaps, and network maturity assessments for client leadership. Scopes work into Statements of Work and Rough Order of Magnitude (ROM) estimates, including tiered per-site estimating, assumptions, risks, and hours breakdowns. Presents recommendations and trade-offs (for example, vendor platform migrations, hub placement, and circuit diversity) to technical and executive audiences. Evaluates vendor platforms and lifecycle status (end-of-life/end-of-support hardware and software) and recommends refresh paths. Implementation + Migration Leads and executes network projects, including firewall and SD-WAN migrations (including Palo Alto to Fortinet), site rollouts built from standard templates, data center moves and vacates, subnet and routing migrations, load balancer migrations, and wireless/LAN refreshes. Builds and maintains centrally managed configurations using FortiManager/FortiAnalyzer, Panorama, and the Meraki Dashboard, driving consistent policy packages and site templates. Plans maintenance windows, change controls, and cutover and rollback plans, and coordinates with carriers, ISPs, SASE providers, and client application teams during changes. Implements remote access and Zero Trust solutions (FortiClient/EMS, IPsec and SSL VPN with SAML/MFA, and ZTNA) integrated with Microsoft Entra ID and Duo. Remediation, Break/Fix + Escalation Serves as the senior-most escalation point for complex network incidents across managed clients, including WAN and tunnel outages, failover failures, routing issues, performance and throughput problems, wireless issues, and VPN/certificate problems - including requirement to perform occasional work outside of normal business hours as needed to successfully manage critical network incidents and ensure the success of scheduled outages, maintenances, and cutovers Performs root-cause analysis, writes clear RCAs with corrective actions, and drives stabilization plans for unstable environments. Troubleshoots application-impacting network issues (for example, clinical imaging/PACS traffic and RDS and ERP access over WAN) alongside client and vendor teams. Works vendor and carrier support cases through to resolution (Fortinet, Palo Alto, Cisco/Meraki, Aryaka, and ISPs/circuit providers). Participates in an after-hours escalation and maintenance-window rotation in support of Managed Solution's 24x7 managed services. Documentation + Knowledge Management Owns the "map" for key client environments, including network diagrams (Visio), site topologies, IP/VLAN/subnet records, master device lists, tunnel and peer inventories, circuit records, and routing documentation. Creates and maintains client network runbooks, standard operating procedures, configuration standards, naming conventions, and change procedures so that any engineer can support the environment. Keeps documentation current as sites are built, migrated, or changed, and reconciles naming and inventory across management, monitoring (LogicMonitor), and ticketing (ConnectWise) systems. Produces client-facing deliverables, including architecture design documents, as-built documentation, end-user guides, and handover packages. Technical Leadership, Mentoring, Training + Team Enablement Acts as technical lead for Networking-focused resources across the One Technical Team, including Senior Network Security Engineers, Project/Network Engineers, and Network Support Specialist, L2 positions. Mentors and coaches existing network engineers (L1-L3), raising their troubleshooting, design, and documentation skills through shadowing, paired work, and structured reviews. Delivers internal training sessions and lab walkthroughs on core technologies (FortiGate/SD-WAN, BGP/OSPF, IPsec, Meraki, and wireless) and on client environments. Defines and publishes team standards, including reference designs, build templates, peer review of changes, and escalation playbooks. Supports certification plans for team members and helps shape the networking skills roadmap for Professional and Managed Services. Performance + Compliance Complies with all company and departmental policies and procedures and maintains strict client confidentiality. Consistently models the One Technical Team Pillars of Excellence: Accountability, Utilization, and Engagement. Performs other, related projects and duties as assigned. Requirements: What makes you a fit: Education and Work Experience Requirements: A bachelor's degree in computer science, information systems, engineering, or a related field, plus 8+ years of enterprise network engineering experience, including at least 3 years in an architect, senior consultant, or presales-facing role. Equivalent combinations of education and experience will be considered. Experience at a managed service provider (MSP/MSSP) or IT consulting firm supporting multiple client environments strongly preferred. Demonstrated experience running multi-site network migrations (20+ sites) from design through cutover. Proven track record of mentoring engineers and producing high-quality technical documentation. Exceptional written and verbal communication skills, including the ability to explain complex network designs to non-technical executives and to present with authority in presales meetings. Documentation-first mindset, with a commitment to leaving every environment better documented than it was found. A patient, generous teacher who enjoys growing other engineers. Calm, methodical, and accountable under pressure during outages, and comfortable working autonomously across several client environments at once. Strong organizational skills, with the ability to balance project delivery, escalations, and presales work and to communicate status proactively. Technical Skills/Competencies: Required Firewalls and SD-WAN: Fortinet FortiGate (FortiOS) including Secure SD-WAN, IPsec hub-and-spoke and ADVPN, FortiManager, FortiAnalyzer and FortiClient EMS. Palo Alto Networks NGFW, Panorama (templates and device groups), GlobalProtect and PAN-OS SD-WAN, with enough depth to stabilize, document and migrate an existing estate. Routing and switching: BGP (including SD-WAN overlays), OSPF, static and policy routing, VLANs/trunking, spanning tree, HA/failover design, dual-ISP and LTE backup. Cisco Catalyst and Nexus switching, Cisco ASA, and Cisco Meraki (MX, MS, MR) managed through the Meraki Dashboard. VPN and remote access: site-to-site IPsec, SSL/IPsec remote access, SAML/MFA integration (Entra ID, Okta, Duo), certificate/PKI management. WAN and carrier services: Metro Ethernet/E-LAN, MPLS, DIA, circuit diversity; working with carriers to resolve circuit and performance issues. Wireless: enterprise Wi-Fi design and troubleshooting (Meraki MR, Cisco 9800 WLC; FortiAP a plus). Strong troubleshooting with packet captures, flow analysis and monitoring tools (LogicMonitor or similar). Preferred/Strongly Desired SASE/cloud-delivered networking: FortiSASE, Cisco Umbrella/Secure Access, and Microsoft Security Service Edge. Application delivery: Kemp LoadMaster and/or F5 (VIPs, SSL certificates, migrations between platforms). Cloud networking: Oracle Cloud Infrastructure (OCI) and Microsoft Azure (VNets, VPN gateways, FortiGate-VM / virtual NGFWs). Data center networking (Cisco Nexus 5K/9K) and data center vacate/consolidation projects. OT/industrial network segmentation (IEC 62443 zones and conduits, industrial DMZ) for manufacturing environments. Healthcare (HIPAA) and life-sciences/regulated environment experience. Familiarity with Network Access Control (FortiNAC, Cisco ISE) and network automation/scripting (Python, Ansible, FortiManager/Meraki APIs). Experience with ConnectWise . click apply for full job details
Job Description Job Description Join a people-first, flexible company that puts employees first. We're proud to be consistently named one of CNY's Best Places to Work and recognized by MSSP Alert as a 2025 Top 250 Managed Security Service Provider for the sixth consecutive year. Enjoy a balanced 37.5-hour work week, 100% employer-paid health insurance, an automatic 4% 401(k) contribution, and a culture that champions growth, learning, and work-life balance. We believe great work happens when you're supported-both on the job and beyond. Please Note: This is an in-person role based out of our Rome or Syracuse offices. You must live in Central NY to apply You must be legally authorized to work in the United States Job Title: Network Engineer - Professional Services Job Description Department: Services Reports To: VP of Strategy and Business Development Job Summary The Network Engineer works as part of a professional services team responsible for providing proactive IT infrastructure support and operations management across multiple IT infrastructure platforms (on-premise, private cloud, public cloud). The role of the professional services team is to develop standards, best practices and deliver common IT operations management tasks consistently across a diverse client base, ensuring high quality service delivery and superior IT operations management for our clients. The Network Engineer is a specialist in the network domain and has a broad, general knowledge of the systems domain. The Network Engineer is the internal SME for technical tools, services and technologies and strives to automate manual work wherever possible within the service delivery areas. The Sr. Network Engineer must balance confidentiality, integrity and availability. Essential Functions: Provide technical specifications for a quote or proposal and prepare accompanying material such as SoW. Act as SME to assist in interpreting customer requirements; speak with customers or prospects to understand their needs and communicate this information to the Account Executive. Network Management & Security: Administer Network and Security devices (Firewalls, Routers, Switches, Wireless Access Points, etc.) Work with internal teams to design, troubleshoot, and implement network designs Perform hardware replacements & software upgrades (Firmware, IOS updates, patches, blacklist IPs, etc.) Maintain network documentation for all clients along with monitoring and alerting Responsible for network performance management, tuning and capacity planning Other duties as assigned Implementing and managing MFA solutions VoIP Phone System Management: Manage and maintain Cisco Webex and Call Manager VoIP phone systems Perform VoIP phone systems patching and upgrades Tools and Automation: Setup, configuration and management of network monitoring and alerting Setup, configuration, and management of network monitoring and alerting Develop automation routines and scripts to streamline tasks (patching, reporting, configuration changes) Develop automated reports to provide metrics to other teams Research and strive to further improve existing automation where possible. Documentation & Standardization: Develop and maintain Standard Operating Procedures (SOPs) or playbook for basic operation of each facet of the network infrastructure Maintain Documentation for network management tools and services Maintain change management records Operational and On-Call Duties: Ensure device configuration are update to say and accurate within inventory software Ensure device configuration are up to date and accurate within inventory software Complete daily, weekly, monthly infrastructure maintenance Monitor ticketing system to ensure issues are addressed and provide follow-through with customer until resolved Schedule and manage planned maintenance windows Develop Subject Matter Expertise in network management and operational best practices. Participate in the "After Hours On-Call Support" rotation Works off-shift, nights, holidays and weekends as needed to support problem resolution or infrastructure upgrades Other duties as assigned Required Qualifications: BS in Information Systems Management, Computer Science, Cybersecurity or other Information Technology discipline or equivalent in experience CCNA Certification Minimum of 3 years' experience in network management, TCP/IP fundamentals (DNS, FTP, SSH, ACL, VLAN, DMZ, BGP), Routing and Switching Customer Service oriented, detail-focused, and ability to work under stressful situations Excellent oral and written communication skills, including the ability to interact effectively with customers, support staff, sales team, vendors and peers. Excellent organizational skills with ability to team with others to develop and deploy projects and solutions. Ability to obtain and maintain security clearances for our clients (if needed) Successful background check Hold a valid drivers' license and be able to commute to client locations Preferred Qualifications: Experience managing Cisco, Meraki, Fortinet, Ubiquiti, or other enterprise network devices Advanced certifications such as Cisco Certified Network Professional (CCNP) or higher Experience with VoIP solutions (Cisco Webex, Cisco Call Manager, etc.) Experience with network monitoring tools Experience with NextGen Firewalls (NGFW) Experience with Cisco Firepower Certification(s): CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional) preferred Fortinet Certified Professional (FCP) preferred Education: BS in Information Systems Management, Computer Science, Cybersecurity or other Information Technology discipline or equivalent in experience
11/12/2026
Full time
Job Description Job Description Join a people-first, flexible company that puts employees first. We're proud to be consistently named one of CNY's Best Places to Work and recognized by MSSP Alert as a 2025 Top 250 Managed Security Service Provider for the sixth consecutive year. Enjoy a balanced 37.5-hour work week, 100% employer-paid health insurance, an automatic 4% 401(k) contribution, and a culture that champions growth, learning, and work-life balance. We believe great work happens when you're supported-both on the job and beyond. Please Note: This is an in-person role based out of our Rome or Syracuse offices. You must live in Central NY to apply You must be legally authorized to work in the United States Job Title: Network Engineer - Professional Services Job Description Department: Services Reports To: VP of Strategy and Business Development Job Summary The Network Engineer works as part of a professional services team responsible for providing proactive IT infrastructure support and operations management across multiple IT infrastructure platforms (on-premise, private cloud, public cloud). The role of the professional services team is to develop standards, best practices and deliver common IT operations management tasks consistently across a diverse client base, ensuring high quality service delivery and superior IT operations management for our clients. The Network Engineer is a specialist in the network domain and has a broad, general knowledge of the systems domain. The Network Engineer is the internal SME for technical tools, services and technologies and strives to automate manual work wherever possible within the service delivery areas. The Sr. Network Engineer must balance confidentiality, integrity and availability. Essential Functions: Provide technical specifications for a quote or proposal and prepare accompanying material such as SoW. Act as SME to assist in interpreting customer requirements; speak with customers or prospects to understand their needs and communicate this information to the Account Executive. Network Management & Security: Administer Network and Security devices (Firewalls, Routers, Switches, Wireless Access Points, etc.) Work with internal teams to design, troubleshoot, and implement network designs Perform hardware replacements & software upgrades (Firmware, IOS updates, patches, blacklist IPs, etc.) Maintain network documentation for all clients along with monitoring and alerting Responsible for network performance management, tuning and capacity planning Other duties as assigned Implementing and managing MFA solutions VoIP Phone System Management: Manage and maintain Cisco Webex and Call Manager VoIP phone systems Perform VoIP phone systems patching and upgrades Tools and Automation: Setup, configuration and management of network monitoring and alerting Setup, configuration, and management of network monitoring and alerting Develop automation routines and scripts to streamline tasks (patching, reporting, configuration changes) Develop automated reports to provide metrics to other teams Research and strive to further improve existing automation where possible. Documentation & Standardization: Develop and maintain Standard Operating Procedures (SOPs) or playbook for basic operation of each facet of the network infrastructure Maintain Documentation for network management tools and services Maintain change management records Operational and On-Call Duties: Ensure device configuration are update to say and accurate within inventory software Ensure device configuration are up to date and accurate within inventory software Complete daily, weekly, monthly infrastructure maintenance Monitor ticketing system to ensure issues are addressed and provide follow-through with customer until resolved Schedule and manage planned maintenance windows Develop Subject Matter Expertise in network management and operational best practices. Participate in the "After Hours On-Call Support" rotation Works off-shift, nights, holidays and weekends as needed to support problem resolution or infrastructure upgrades Other duties as assigned Required Qualifications: BS in Information Systems Management, Computer Science, Cybersecurity or other Information Technology discipline or equivalent in experience CCNA Certification Minimum of 3 years' experience in network management, TCP/IP fundamentals (DNS, FTP, SSH, ACL, VLAN, DMZ, BGP), Routing and Switching Customer Service oriented, detail-focused, and ability to work under stressful situations Excellent oral and written communication skills, including the ability to interact effectively with customers, support staff, sales team, vendors and peers. Excellent organizational skills with ability to team with others to develop and deploy projects and solutions. Ability to obtain and maintain security clearances for our clients (if needed) Successful background check Hold a valid drivers' license and be able to commute to client locations Preferred Qualifications: Experience managing Cisco, Meraki, Fortinet, Ubiquiti, or other enterprise network devices Advanced certifications such as Cisco Certified Network Professional (CCNP) or higher Experience with VoIP solutions (Cisco Webex, Cisco Call Manager, etc.) Experience with network monitoring tools Experience with NextGen Firewalls (NGFW) Experience with Cisco Firepower Certification(s): CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional) preferred Fortinet Certified Professional (FCP) preferred Education: BS in Information Systems Management, Computer Science, Cybersecurity or other Information Technology discipline or equivalent in experience
Job Description Job Description Cisco Catalyst NMS Engineer - Network Automation (w/ active Secret) Location: Norfolk, VA Clearance: Secret Type: Full-time, Onsite Salary Range: $87,000 - $112,000. Role Summary The Network Management System (NMS) Engineer is responsible for designing, deploying, and optimizing enterprise network management and orchestration platforms, focusing primarily on the Cisco Catalyst portfolio. This role bridges the gap between traditional network engineering and modern automated operations. The engineer ensures full visibility, health monitoring, and automated lifecycle management of the enterprise network through tools like Cisco Catalyst Center (formerly DNA Center), Catalyst SD-WAN Manager, and other NMS tools. Key Responsibilities 1. NMS Platform Deployment & Architecture • Design and deploy enterprise-scale NMS solutions, ensuring high availability, robust disaster recovery, and seamless backup capabilities. • Install and integrate Cisco Catalyst Center (vManage/Validator/Smart) across on-premises and virtual environments. • Establish foundational telemetry, including the configuration and tuning of SNMP, Syslog, NetFlow, and streaming gRPC telemetry for deep infrastructure visibility. • Manage identity services integration, linking NMS platforms with Cisco ISE for secure, role-based access control (RBAC). 2. Catalyst Switch & Router Deployment Operations • Orchestrate hardware lifecycles, including automated provisioning, switch stacking, and device upgrades for Cisco switch and router in an enterprise network. • Develop configuration templates and blueprints within Catalyst Center to ensure uniform deployment across campus LAN and WLAN architectures. • Support software image management (SWIM) to automate risk-free patch compliance and OS upgrades across thousands of campus devices. • Execute migration runbooks to seamlessly transition legacy infrastructure to modern Catalyst platforms. 3. Network Assurance & Performance Tuning • Utilize NMS AI-driven assurance features to proactively detect network anomalies, track client health, and isolate root causes before performance degrades. • Build custom dashboards and alerts to monitor vital KPIs like link utilization, memory consumption, temperature, and PoE allocation. • Integrate third-party tools, connecting Catalyst telemetry pipelines to external IT systems like ServiceNow for ticketing or Splunk/SIEM for security operations. • Troubleshoot complex issues by leveraging NMS packet-capture tools, Wireshark, and sensor data to resolve Layer 2/3 connectivity bottlenecks. 4. Automation & Programmability • Automate repetitive tasks by using Python, Ansible, or other scripting platforms alongside Catalyst Center REST APIs to scale network provisioning. • Deploy Cisco Plug-and-Play (PnP) capabilities to achieve true zero-touch provisioning (ZTP) for remote site switch deployments. Required Qualifications & Technical Competencies Technical Skills: • Deep platform expertise with Cisco Catalyst Center (DNA Center), Catalyst SD-WAN, and Cisco IOS-XE. • Strong understanding of enterprise networking, including routing protocols (OSPF, EIGRP, BGP), VLANs, STP, and L2/L3 architectures. • Hands-on experience with modern campus designs, including Cisco SD-Access (SDA), VXLAN fabric, and TrustSec segmentation. • Proficiency in monitoring protocols, specifically SNMP (v2c/v3), RMON, Syslog, NetFlow/IPFIX, and REST APIs. • Scripting capabilities in Python or Ansible for parsing NMS API payloads and automating bulk workflows. Experience & Qualifications: • Education: Bachelor's degree in computer science, IT, Network Engineering, or an equivalent technical field. • Certifications: CCNP Enterprise (highly preferred) or CCIE Enterprise Infrastructure. Specialized Cisco automation or Catalyst specialist certifications are a significant plus. LOCATION: Onsite 100% Norfolk, VA ADDITIONAL INFORMATION: CLEARANCE REQUIREMENT: Must possess an active DoD Secret Clearance . In addition, selected candidate must undergo background investigation (BI) and finger printing by the federal agency and successfully pass the preceding to qualify for the position. US CITIZENSHIP IS REQUIRED. CRITICAL SOLUTIONS PAY AND BENEFITS: Salary Range: $87,000 - $112,000 per year. The salary range for this position represent the typical salary range for this job level and this does not guarantee a specific salary. Compensation is based upon multiple factors such as responsibilities of the job, education, experience, knowledge, skills, certifications, and other requirements. BENEFIT SNAPSHOT: 100% premium coverage for Medical, Dental, Vision, and Life Insurance, Supplemental Insurance, 401K matching, Flexible Time Off (PTO/Holidays), Higher Education/Training Reimbursement, and more. Job Posted by ApplicantPro
11/12/2026
Full time
Job Description Job Description Cisco Catalyst NMS Engineer - Network Automation (w/ active Secret) Location: Norfolk, VA Clearance: Secret Type: Full-time, Onsite Salary Range: $87,000 - $112,000. Role Summary The Network Management System (NMS) Engineer is responsible for designing, deploying, and optimizing enterprise network management and orchestration platforms, focusing primarily on the Cisco Catalyst portfolio. This role bridges the gap between traditional network engineering and modern automated operations. The engineer ensures full visibility, health monitoring, and automated lifecycle management of the enterprise network through tools like Cisco Catalyst Center (formerly DNA Center), Catalyst SD-WAN Manager, and other NMS tools. Key Responsibilities 1. NMS Platform Deployment & Architecture • Design and deploy enterprise-scale NMS solutions, ensuring high availability, robust disaster recovery, and seamless backup capabilities. • Install and integrate Cisco Catalyst Center (vManage/Validator/Smart) across on-premises and virtual environments. • Establish foundational telemetry, including the configuration and tuning of SNMP, Syslog, NetFlow, and streaming gRPC telemetry for deep infrastructure visibility. • Manage identity services integration, linking NMS platforms with Cisco ISE for secure, role-based access control (RBAC). 2. Catalyst Switch & Router Deployment Operations • Orchestrate hardware lifecycles, including automated provisioning, switch stacking, and device upgrades for Cisco switch and router in an enterprise network. • Develop configuration templates and blueprints within Catalyst Center to ensure uniform deployment across campus LAN and WLAN architectures. • Support software image management (SWIM) to automate risk-free patch compliance and OS upgrades across thousands of campus devices. • Execute migration runbooks to seamlessly transition legacy infrastructure to modern Catalyst platforms. 3. Network Assurance & Performance Tuning • Utilize NMS AI-driven assurance features to proactively detect network anomalies, track client health, and isolate root causes before performance degrades. • Build custom dashboards and alerts to monitor vital KPIs like link utilization, memory consumption, temperature, and PoE allocation. • Integrate third-party tools, connecting Catalyst telemetry pipelines to external IT systems like ServiceNow for ticketing or Splunk/SIEM for security operations. • Troubleshoot complex issues by leveraging NMS packet-capture tools, Wireshark, and sensor data to resolve Layer 2/3 connectivity bottlenecks. 4. Automation & Programmability • Automate repetitive tasks by using Python, Ansible, or other scripting platforms alongside Catalyst Center REST APIs to scale network provisioning. • Deploy Cisco Plug-and-Play (PnP) capabilities to achieve true zero-touch provisioning (ZTP) for remote site switch deployments. Required Qualifications & Technical Competencies Technical Skills: • Deep platform expertise with Cisco Catalyst Center (DNA Center), Catalyst SD-WAN, and Cisco IOS-XE. • Strong understanding of enterprise networking, including routing protocols (OSPF, EIGRP, BGP), VLANs, STP, and L2/L3 architectures. • Hands-on experience with modern campus designs, including Cisco SD-Access (SDA), VXLAN fabric, and TrustSec segmentation. • Proficiency in monitoring protocols, specifically SNMP (v2c/v3), RMON, Syslog, NetFlow/IPFIX, and REST APIs. • Scripting capabilities in Python or Ansible for parsing NMS API payloads and automating bulk workflows. Experience & Qualifications: • Education: Bachelor's degree in computer science, IT, Network Engineering, or an equivalent technical field. • Certifications: CCNP Enterprise (highly preferred) or CCIE Enterprise Infrastructure. Specialized Cisco automation or Catalyst specialist certifications are a significant plus. LOCATION: Onsite 100% Norfolk, VA ADDITIONAL INFORMATION: CLEARANCE REQUIREMENT: Must possess an active DoD Secret Clearance . In addition, selected candidate must undergo background investigation (BI) and finger printing by the federal agency and successfully pass the preceding to qualify for the position. US CITIZENSHIP IS REQUIRED. CRITICAL SOLUTIONS PAY AND BENEFITS: Salary Range: $87,000 - $112,000 per year. The salary range for this position represent the typical salary range for this job level and this does not guarantee a specific salary. Compensation is based upon multiple factors such as responsibilities of the job, education, experience, knowledge, skills, certifications, and other requirements. BENEFIT SNAPSHOT: 100% premium coverage for Medical, Dental, Vision, and Life Insurance, Supplemental Insurance, 401K matching, Flexible Time Off (PTO/Holidays), Higher Education/Training Reimbursement, and more. Job Posted by ApplicantPro
Job Description Job Description Overview About M.C. Dean M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. Why Join Us? Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. We are seeking a Network Technical Specialist 4 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets. Responsibilities The Network Engineer 4 is responsible for the design, implementation, configuration, and troubleshooting of the organization's network infrastructure. This role involves ensuring the stability and performance of the network. The Network Engineer works to maintain network reliability, resolve issues promptly, and collaborate with other IT teams to ensure that networking systems support the organization's operational needs. Network Engineer will monitor equipment, update configurations, and repair equipment as necessary. Technical Responsibilities: Survey Reports measurement results in actionable form to more senior personnel and management. Conducts any surveys, inspections, tours, etc. of client sites, as required Design: Install, configure, and maintain network services, equipment, and devices. Work closely with the field engineers to simulate expected system level performance and provide quick feedback on potential improvement Assist senior network engineers to identify and resolve network security issues. Develop network designs for each SLA classification. Originates design documents for small projects and in support of large programs Assists Senior Engineers in preparation of Designs, including Narrative Design Documents, Systems Designs, Subsystem Designs (CAD / Panels / Layouts / Wiring / Hardware / Communications) Preparation of Specifications, Perform QA/QC and technical reviews of designs. Comment Resolution Testing & Commission Review / Approval of test plans (Safety / Risk / Manufacturability) Author test plans Leads / supervises testing activities Author testing / commissioning procedures Preparation of test reports Commissioning of deployed systems Development of test fixtures and simulation devices Generates standard PITCO plans and procedures. Design and perform complete system integration test Service & Maintenance: Troubleshoot and debugging complex network problems and recommending operational efficiency improvements Preventative maintenance (software/hardware/firmware upgrades) including security updates, performance upgrades and schedule maintenance. Originate and submit maintenance plan and provide role back plan. Serves as backup for team members during paid time off. Perform hardware / software upgrades and replacements on existing systems System Analysis and Reporting: Documents the crucial working procedures and troubleshooting of network operations. Employs moderate understanding of network administration as related to business operations. Assists team members in identifying and resolving basic/moderate Network/Telecom issues. Interprets and analyzes results versus established benchmarks and goals. Works with project managers to meet expectations for Network tasks. Completes project tasks and assignments to meet project deadlines. Contributes to own team and closely related teams through quality and accuracy of output. Performing research on available technologies and products as needed by the Operations or Project managers Managerial Responsibilities: Prepares cost estimates and supporting documents for projects Assists senior engineers in preparation of Bids and Proposals cost estimates and supporting documentation Pricing of change orders Assist in developing and adapting documents, procedures, and formal processes for the Network Engineering team members to accomplish Company project planning (PKOM's and gate checks) Collaborates with other disciplines to define work / interfaces. Role Specific Responsibilities: Cisco Certified Network Professional (CCNP) Certification is required Provides networking equipment inventory management, including reconciliation of network equipment in the field with the Division's inventory system Documents network information including all switching and routing equipment, connected or soon-to-be-connected IP-addressable devices, and all cabling interconnects Provides expert support services necessary to augment network engineering staff Assists with day-to-day network maintenance to include installation, configuration, operation, and troubleshooting of switched networks and network equipment Reviews and analyzes current network processes and procedures Develop and recommend improvements to network processes and procedures Implements, manages, and maintains approved network process improvement recommendations Develops and implements quality assurance and control plans for network maintenance Reviews, analyzes, documents, and implements network disaster recovery plans Researches, designs, and implements security solutions for network infrastructure Tracks and reports identified information system vulnerabilities Monitors, reviews, analyzes, performance tunes, and make recommendations to optimize network Manages firewall security appliances Keeps the Division abreast of emerging network technologies and the latest network standard Leads projects as an Engineering Lead and/or Project Manager to develop secure, resilient systems Prepares conceptual designs, schedules, and cost estimates for new and modified systems Conducts design reviews Qualifications Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information. Top Secret with ability to obtain SCI Education: High School Diploma + 12 years experience required or Associates degree + 10 or Bachelor's degree in engineering, Computer Science, Information Technology (IT) or a related discipline 7+ years Progressive Experience Technical Skills: Understanding of ITIL (Information Technology Infrastructure Library) concepts. Moderate understanding of security issues and implications for network solutions. Moderate knowledge of network concepts, technologies, tools and philosophies, and the ability to design an organization's network infrastructure and services. Moderate knowledge of system development methodology, project management, system architecture and analytical/problem solving skills. Communication Skills: Strong oral, technical writing, and presentation skills Ability to build productive relationships with team members, clients and other network/system stakeholders. Ability to establish working relationships with others outside area of expertise. Behavioral Skills: Must be able to balance high quality standards with schedule pressures and demanding environment. Must be a resourceful self-starter, flexible, pro-active, solution-oriented and customer-oriented. Recommended Experience and Certifications: Experience in reading network and connectivity schematics and plans Experience in reading network installation schematics and plans Experience in network system startup, configuration, and calibration Experience in testing and troubleshooting Experience using basic electrical and machinist hand tools Experience using testing, calibration, or industry-specific tools and software (spectrum analyzer, cable tester, Alignment tool) Tools/Software Experience in computer networks Experience with ticketing and monitoring toolset. Experience in one or more IT/Network platforms, such as: Cisco, AllenBradley, Juniper, PaloAlto, NetGear, etc. Experience in one or more network related hardware and software. Standard Network Software (Visio, Wireshark, Putty, CLI, etc) ITIL 4 Foundation Microsoft Certified: Windows Server Hybrid Administrator Associate . click apply for full job details
11/12/2026
Full time
Job Description Job Description Overview About M.C. Dean M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. Why Join Us? Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. We are seeking a Network Technical Specialist 4 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets. Responsibilities The Network Engineer 4 is responsible for the design, implementation, configuration, and troubleshooting of the organization's network infrastructure. This role involves ensuring the stability and performance of the network. The Network Engineer works to maintain network reliability, resolve issues promptly, and collaborate with other IT teams to ensure that networking systems support the organization's operational needs. Network Engineer will monitor equipment, update configurations, and repair equipment as necessary. Technical Responsibilities: Survey Reports measurement results in actionable form to more senior personnel and management. Conducts any surveys, inspections, tours, etc. of client sites, as required Design: Install, configure, and maintain network services, equipment, and devices. Work closely with the field engineers to simulate expected system level performance and provide quick feedback on potential improvement Assist senior network engineers to identify and resolve network security issues. Develop network designs for each SLA classification. Originates design documents for small projects and in support of large programs Assists Senior Engineers in preparation of Designs, including Narrative Design Documents, Systems Designs, Subsystem Designs (CAD / Panels / Layouts / Wiring / Hardware / Communications) Preparation of Specifications, Perform QA/QC and technical reviews of designs. Comment Resolution Testing & Commission Review / Approval of test plans (Safety / Risk / Manufacturability) Author test plans Leads / supervises testing activities Author testing / commissioning procedures Preparation of test reports Commissioning of deployed systems Development of test fixtures and simulation devices Generates standard PITCO plans and procedures. Design and perform complete system integration test Service & Maintenance: Troubleshoot and debugging complex network problems and recommending operational efficiency improvements Preventative maintenance (software/hardware/firmware upgrades) including security updates, performance upgrades and schedule maintenance. Originate and submit maintenance plan and provide role back plan. Serves as backup for team members during paid time off. Perform hardware / software upgrades and replacements on existing systems System Analysis and Reporting: Documents the crucial working procedures and troubleshooting of network operations. Employs moderate understanding of network administration as related to business operations. Assists team members in identifying and resolving basic/moderate Network/Telecom issues. Interprets and analyzes results versus established benchmarks and goals. Works with project managers to meet expectations for Network tasks. Completes project tasks and assignments to meet project deadlines. Contributes to own team and closely related teams through quality and accuracy of output. Performing research on available technologies and products as needed by the Operations or Project managers Managerial Responsibilities: Prepares cost estimates and supporting documents for projects Assists senior engineers in preparation of Bids and Proposals cost estimates and supporting documentation Pricing of change orders Assist in developing and adapting documents, procedures, and formal processes for the Network Engineering team members to accomplish Company project planning (PKOM's and gate checks) Collaborates with other disciplines to define work / interfaces. Role Specific Responsibilities: Cisco Certified Network Professional (CCNP) Certification is required Provides networking equipment inventory management, including reconciliation of network equipment in the field with the Division's inventory system Documents network information including all switching and routing equipment, connected or soon-to-be-connected IP-addressable devices, and all cabling interconnects Provides expert support services necessary to augment network engineering staff Assists with day-to-day network maintenance to include installation, configuration, operation, and troubleshooting of switched networks and network equipment Reviews and analyzes current network processes and procedures Develop and recommend improvements to network processes and procedures Implements, manages, and maintains approved network process improvement recommendations Develops and implements quality assurance and control plans for network maintenance Reviews, analyzes, documents, and implements network disaster recovery plans Researches, designs, and implements security solutions for network infrastructure Tracks and reports identified information system vulnerabilities Monitors, reviews, analyzes, performance tunes, and make recommendations to optimize network Manages firewall security appliances Keeps the Division abreast of emerging network technologies and the latest network standard Leads projects as an Engineering Lead and/or Project Manager to develop secure, resilient systems Prepares conceptual designs, schedules, and cost estimates for new and modified systems Conducts design reviews Qualifications Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information. Top Secret with ability to obtain SCI Education: High School Diploma + 12 years experience required or Associates degree + 10 or Bachelor's degree in engineering, Computer Science, Information Technology (IT) or a related discipline 7+ years Progressive Experience Technical Skills: Understanding of ITIL (Information Technology Infrastructure Library) concepts. Moderate understanding of security issues and implications for network solutions. Moderate knowledge of network concepts, technologies, tools and philosophies, and the ability to design an organization's network infrastructure and services. Moderate knowledge of system development methodology, project management, system architecture and analytical/problem solving skills. Communication Skills: Strong oral, technical writing, and presentation skills Ability to build productive relationships with team members, clients and other network/system stakeholders. Ability to establish working relationships with others outside area of expertise. Behavioral Skills: Must be able to balance high quality standards with schedule pressures and demanding environment. Must be a resourceful self-starter, flexible, pro-active, solution-oriented and customer-oriented. Recommended Experience and Certifications: Experience in reading network and connectivity schematics and plans Experience in reading network installation schematics and plans Experience in network system startup, configuration, and calibration Experience in testing and troubleshooting Experience using basic electrical and machinist hand tools Experience using testing, calibration, or industry-specific tools and software (spectrum analyzer, cable tester, Alignment tool) Tools/Software Experience in computer networks Experience with ticketing and monitoring toolset. Experience in one or more IT/Network platforms, such as: Cisco, AllenBradley, Juniper, PaloAlto, NetGear, etc. Experience in one or more network related hardware and software. Standard Network Software (Visio, Wireshark, Putty, CLI, etc) ITIL 4 Foundation Microsoft Certified: Windows Server Hybrid Administrator Associate . click apply for full job details
Job Description Job Description About Agile Defense At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests. Requisition #: 1654 Job Title: Unified Communications Specialist Location: Quantico, VA Clearance Level: Top Secret with the ability to obtain an SCI, Must Have Clearance to Start Required Certification(s): IAT III (CASP+CE, CCNP Security, CISA, GCED, GCIH or CISSP/Associate); ITIL v3 (desired) Job Description We are looking for a Unified Communication and Collaboration Specialist to assist our client with providing Tier I-III support to a global, enterprise environment for their Enterprise Collaboration System (ECS). The successful candidate will assist the client with maintaining end-to-end converged IP communication services across the Government Enterprise Network. They will support an enterprise UC architecture that provides secure VoIP networks, Session Initiation Protocol (SIP), Skinny Call Control Protocol (SCCP) and H.323 protocols. The technologies supporting VoIP support include Windows Server, LINUX operating systems, Cisco Unified Communications Manager, Cisco Expressway, Cisco Meeting Server, Cisco Telepresence Management System, Cisco Meeting Manager, Cisco Smart Software Manager, Session border Controllers and Cisco Jabber. DUTIES: The successful candidate will be required to have the experience and skills to complete the below tasks: Support the UC architecture including identifying and resolving enterprise level issues/outages, implementing complex call routing schemes, securing VoIP configurations, both classified and unclassified in accordance with DISA STIGs, configuring logging, firewall traversal, performing upgrades and patches, and troubleshooting. Conduct Change, Incident, Service Request, Problem, Configuration, and Asset Management per client SOPs in order to provide technical end user and core service support. Change Incident and Service Request Management constitutes primary effort and requires the ability to establish and maintain constructive, positive relationships with representatives of the client's customer base, Defense Information's Systems Agency, and other supporting personnel. Conduct and document monthly ECS Network Architecture Reviews, as detailed in client SOPs to identify security vulnerabilities, security incidents and conduct appropriate actions to report identified issues and recommend corrective action to the ECS designated client POCs. Provide network documentation to support accreditation, auditing and operations per DoD 8510.01 and client SOPs. Review and identify network traffic statistics, equipment, and configurations to provide utilization, capacity, optimization and security reports. Coordinate and work with DoD and government partners to ensure voice and video communication capabilities across organizations. Operate as the highest level of support for an Enterprise UC environment. Conduct onsite surveys to identify requirements to facilitate the installation or decommission of equipment and systems. Conduct installation and initial connection of equipment and systems locally and remotely. Perform preventive maintenance, during non-core hours on the system including scheduled preventive maintenance such as periodic tests, inspections, and all other preventive maintenance services/practices recommended by the OEM and as specified in client SOPs. Implement QoS strategies in the local and enterprise environments to include both strategic and tactical networks. Work with other defense & intelligence agencies to develop and deploy QoS policies in accordance with DISA, HQMC and client policies. Provide technical advice and solutions on the configuration of network QoS across the Enterprise Network. Configure, maintain, and operate the videoconferencing servers which provide centralized patching, provisioning, and configuration capabilities of all GEN VTC endpoints. Coordinate with other defense and intelligence agencies to develop and deploy Quality of Service (QoS) policies in accordance with Government policies. Configure all Enterprise VTC System within Government office. Execute upgrades and lifecycle maintenance to all UC systems planned and directed by the UC lead. Provide day-to-day upkeep of the directory servers including directory management, patching, and COOP/DR. Education and Background Professional series Certification with a focus on UC Collaboration Years of Experience 7 Years related experience Required Skills Experience with: Cisco Unified Communications Manager (CUCM), VoIP/SIP expertise, Enterprise troubleshooting, QoS implementation, DISA STIG compliance, and Windows/Linux administration Preferred Skills Experience with Cisco Unified Communications Manager 12.5 or greater, Cisco Expressway, Cisco Meeting Server, Cisco Telepresence Management System, Cisco Meeting Manager, Cisco Smart Software Manager, Cisco Webex, Cisco Unified Contact Center Express, Cisco Session Border Controller, and Cisco Jabber Working Conditions General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. Contractor site with 0-10% travel possible Possible off-hours work to support releases and outages 10 lbs. maximum lifting, occasional lift/carry of small articles Occasionally required to stand; frequently required to walk and sit Continually required to utilize hand and finger dexterity Occasionally required to climb, balance, bend, stoop, kneel or crawl Continually required to talk or hear Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard Our Core Values Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do. Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated. Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support. Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task. Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges. Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
11/12/2026
Full time
Job Description Job Description About Agile Defense At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests. Requisition #: 1654 Job Title: Unified Communications Specialist Location: Quantico, VA Clearance Level: Top Secret with the ability to obtain an SCI, Must Have Clearance to Start Required Certification(s): IAT III (CASP+CE, CCNP Security, CISA, GCED, GCIH or CISSP/Associate); ITIL v3 (desired) Job Description We are looking for a Unified Communication and Collaboration Specialist to assist our client with providing Tier I-III support to a global, enterprise environment for their Enterprise Collaboration System (ECS). The successful candidate will assist the client with maintaining end-to-end converged IP communication services across the Government Enterprise Network. They will support an enterprise UC architecture that provides secure VoIP networks, Session Initiation Protocol (SIP), Skinny Call Control Protocol (SCCP) and H.323 protocols. The technologies supporting VoIP support include Windows Server, LINUX operating systems, Cisco Unified Communications Manager, Cisco Expressway, Cisco Meeting Server, Cisco Telepresence Management System, Cisco Meeting Manager, Cisco Smart Software Manager, Session border Controllers and Cisco Jabber. DUTIES: The successful candidate will be required to have the experience and skills to complete the below tasks: Support the UC architecture including identifying and resolving enterprise level issues/outages, implementing complex call routing schemes, securing VoIP configurations, both classified and unclassified in accordance with DISA STIGs, configuring logging, firewall traversal, performing upgrades and patches, and troubleshooting. Conduct Change, Incident, Service Request, Problem, Configuration, and Asset Management per client SOPs in order to provide technical end user and core service support. Change Incident and Service Request Management constitutes primary effort and requires the ability to establish and maintain constructive, positive relationships with representatives of the client's customer base, Defense Information's Systems Agency, and other supporting personnel. Conduct and document monthly ECS Network Architecture Reviews, as detailed in client SOPs to identify security vulnerabilities, security incidents and conduct appropriate actions to report identified issues and recommend corrective action to the ECS designated client POCs. Provide network documentation to support accreditation, auditing and operations per DoD 8510.01 and client SOPs. Review and identify network traffic statistics, equipment, and configurations to provide utilization, capacity, optimization and security reports. Coordinate and work with DoD and government partners to ensure voice and video communication capabilities across organizations. Operate as the highest level of support for an Enterprise UC environment. Conduct onsite surveys to identify requirements to facilitate the installation or decommission of equipment and systems. Conduct installation and initial connection of equipment and systems locally and remotely. Perform preventive maintenance, during non-core hours on the system including scheduled preventive maintenance such as periodic tests, inspections, and all other preventive maintenance services/practices recommended by the OEM and as specified in client SOPs. Implement QoS strategies in the local and enterprise environments to include both strategic and tactical networks. Work with other defense & intelligence agencies to develop and deploy QoS policies in accordance with DISA, HQMC and client policies. Provide technical advice and solutions on the configuration of network QoS across the Enterprise Network. Configure, maintain, and operate the videoconferencing servers which provide centralized patching, provisioning, and configuration capabilities of all GEN VTC endpoints. Coordinate with other defense and intelligence agencies to develop and deploy Quality of Service (QoS) policies in accordance with Government policies. Configure all Enterprise VTC System within Government office. Execute upgrades and lifecycle maintenance to all UC systems planned and directed by the UC lead. Provide day-to-day upkeep of the directory servers including directory management, patching, and COOP/DR. Education and Background Professional series Certification with a focus on UC Collaboration Years of Experience 7 Years related experience Required Skills Experience with: Cisco Unified Communications Manager (CUCM), VoIP/SIP expertise, Enterprise troubleshooting, QoS implementation, DISA STIG compliance, and Windows/Linux administration Preferred Skills Experience with Cisco Unified Communications Manager 12.5 or greater, Cisco Expressway, Cisco Meeting Server, Cisco Telepresence Management System, Cisco Meeting Manager, Cisco Smart Software Manager, Cisco Webex, Cisco Unified Contact Center Express, Cisco Session Border Controller, and Cisco Jabber Working Conditions General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. Contractor site with 0-10% travel possible Possible off-hours work to support releases and outages 10 lbs. maximum lifting, occasional lift/carry of small articles Occasionally required to stand; frequently required to walk and sit Continually required to utilize hand and finger dexterity Occasionally required to climb, balance, bend, stoop, kneel or crawl Continually required to talk or hear Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard Our Core Values Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do. Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated. Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support. Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task. Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges. Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description JOB TITLE: Manager, IP Network Services DIVISION: Buckeye Broadband DEPARTMENT: IP Services JOB SUMMARY: The Manager, IP Network Services, is responsible for the high-level success and overall day-to-day performance of the IP Network team. The Manager, IP Network Services is expected to understand the existing technical architecture, plus the overall technical vision for the IP-Data Network, and use it in overseeing the creation of executable plans and manageable timelines for each budget year. The Manager, IP Network Services, ensures projects and priorities align with the expectations of the relevant business units, maintains regular communication with project stakeholders, and ensures projects are completed on time and within budget. The Manager, IP Network Services coordinates activities for the IP Service department and manages operational events and outages. The Manager, IP Network Services reports directly to the Director, IP Services. Direct reports to the Manager, IP Network Services are: IP Network Services Engineer - I & II IP Operations Engineer - I & II The Manager, IP Network Services Interfaces with the following Key personnel: Buckeye Broadband Management team & staff, MaxxSouth management team & staff, Telesystem management team & staff, Equipment & Software vendors, and Large Enterprise Customers. ESSENTIAL JOB FUNCTIONS: The Manager, IP Network Services is accountable for the following functions for the business units served by Buckeye Broadband: Oversees the work of the IP Network Services team to ensure strict adherence to departmental standards for planned or unplanned project deliverables, project documentation, and project timelines based on existing priorities. Manages all IP Network Services project activity, allocates time, resources, and ensures that projects are completed on time and on budget. Manages both internal and external communication on all IP Network Services projects and ensures that all stakeholders are kept up to date on project status. Oversee schedules, sequences, and assignments for work activities, based on work priority and skill sets of personnel. Manage escalations into the IP Network Services team from other departments or divisions. Manages communication with various vendors/ manufacturers to ensure proper requisition of materials and supplies in support of planned projects. Monitors daily/weekly project KPI's and reports pertaining to active projects, resource allocations, and project timelines-this data is then used to maintain an understanding of where all projects stand with respect to planned completion. Communicates and ensures compliance with corporate, departmental or work policies, procedures, and service standards in conjunction with senior management. Manages the recruitment, interviewing, and selection of new employees for the IP Network team. Acquires and maintains a high-level, yet working knowledge of all equipment, systems, and software proposed or implemented by the department. Ensures that technical development for the IP Network Services team is aligned with departmental objectives and with industry standards. Participates in management on-call to give direction and provide input for the on-call engineer during outages or events. Handles executive escalations. Identifies gaps in employee skill sets and works to develop employees using both internal and external resources. Assist in building the Capital budget plan based on Business Unit direction, capacity growth & operational requirements, and departmental needs as part of the yearly budgeting process. Works with Lab R&D leadership to track lab activities relevant to IP Network Services projects and ensure alignment on priorities. Collaborates with HR, OD Specialist, and direct reports to develop and update an Individual Development Plan for continual improvement and personal accountability. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Behaves ethically and influences to do the same. Consistently follows policies, procedures, and guidelines of the organization. Establishes self as a credible and trustworthy source for employees. Establishes vertical and horizontal relationships to achieve work activities. Follows and enforces the Company's policies and procedures, including the EEO guidelines and safety, at all times. Performs any miscellaneous duties as needed. JOB REQUIREMENTS: Education and Experience Associates degree from an accredited university with a major in Engineering, Telecommunications, Computer Science or other related technical degree and Five (5+) Years of related network and system design experience OR Seven (7+) years related network and system design experience - Required Demonstrable Project Management and group communication experience - Required Working understanding of the design and implementation of Service Provider network models and concepts - Required Working understanding of Service Provider routing and switching protocols (BGP, IS-IS, MPLS, RSVP, EVPN, STP, etc.) - Required Working understanding of IPv4 and IPv6 addressing - Required Advanced understanding and practical experience in leveraging Project Management tools (MS Project, Smartsheet, etc.) - Required Working understanding of IP Network security concepts including Firewalls, NAT implementations, and VPN based technologies - Required Working understanding of carrier grade equipment and application of: DWDM Muxes, Routers, Switches, Firewalls, etc. - Required Advanced understanding of the Atlassian software suite (Confluence, JIRA, Service Desk, Etc.) - Highly Preferred Working understanding of Automation & Orchestration concepts and implementations - Required Working understanding of Service Provider/ MSO access technologies (CMTS, GPON, Active Ethernet, Etc.) and associated provisioning systems - Required Core Competencies: Agile - Embraces change, adaptable and flexible, and sense of urgency. Innovative - Uses critical thinking, creativity, continuous learning, and challenges the status quo. Customer Focused - External/Internal, creates the exceptional customer experience, demonstrates a sales and service mentality. Collaborative - Teamwork, proactive knowledge sharing, constructive conflict. Accountable - See it, Own it, Solve it, Do it hold each other accountable. Job Specific Competencies: Develop Employees - Coach, empower, engage, mentor, and teach. Deliver Results - Strategic planning and execution, makes decisions in the best interest of the Company, knows and responds to the business climate, and manages ambiguity. Displays Leadership - Role model, communicates vision, possesses emotional maturity, manages risks, resiliency, and business acumen. Displays Technical Expertise - Keeps technical skills current, effectively applies specialized knowledge and skills to perform work tasks, understands and masters the technical skills, knowledge, and tasks associated with job, and shares technical expertise with others. Skills: Demonstrates effective project and planning skills. Demonstrates ability to conduct large-audience presentations. Demonstrated ability to present complex solutions. Demonstrated ability to execute Structured Project Management. Demonstrated ability to bring projects/assignments to completion within required time frames. Other Requirements: Background record that meets Company standards. Reliable means of transportation at all times. Strictly maintains confidentiality of financial and/or other information acquired in the course of work discloses only when authorized unless legally obligated to do so. Valid driver's license and driving record that meets company standards at all times. PHYSICAL DEMANDS Walking, kneeling, standing, stooping, sitting, driving, hearing, talking, vision (close, distant, color, depth perception, adjust focus), and use of hands and fingers. Light lifting of 50 lbs. is occasionally needed. WORKING CONDITIONS The Manager, IP Network Services is a full time, exempt position. The regular work hours are 8:00 a.m.-5:00 p.m., Monday - Friday. These hours may vary to accommodate the needs of the department. The Manager, IP Network Services reports to the Director, IP Services. The Manager, IP Network Services works in an automated business office environment with business office equipment including telephones, personal computers, copy machines, and FAX equipment. The Manager, IP Network Services is required to drive on the job as needed and is subject to regular MVR checks. He/she must maintain a valid driver's license and maintain a driving record the meets Company standards for an insurable driver at all times. Any time these conditions are not met, he/she must not drive on the job and must immediately report it to their Manager. The Company is a drug-free workplace. All employees are required to adhere to the Company's drug-free workplace programs and policies. Pre-employment testing is mandatory along with random testing throughout continued employment click apply for full job details
11/12/2026
Full time
Job Description Job Description JOB TITLE: Manager, IP Network Services DIVISION: Buckeye Broadband DEPARTMENT: IP Services JOB SUMMARY: The Manager, IP Network Services, is responsible for the high-level success and overall day-to-day performance of the IP Network team. The Manager, IP Network Services is expected to understand the existing technical architecture, plus the overall technical vision for the IP-Data Network, and use it in overseeing the creation of executable plans and manageable timelines for each budget year. The Manager, IP Network Services, ensures projects and priorities align with the expectations of the relevant business units, maintains regular communication with project stakeholders, and ensures projects are completed on time and within budget. The Manager, IP Network Services coordinates activities for the IP Service department and manages operational events and outages. The Manager, IP Network Services reports directly to the Director, IP Services. Direct reports to the Manager, IP Network Services are: IP Network Services Engineer - I & II IP Operations Engineer - I & II The Manager, IP Network Services Interfaces with the following Key personnel: Buckeye Broadband Management team & staff, MaxxSouth management team & staff, Telesystem management team & staff, Equipment & Software vendors, and Large Enterprise Customers. ESSENTIAL JOB FUNCTIONS: The Manager, IP Network Services is accountable for the following functions for the business units served by Buckeye Broadband: Oversees the work of the IP Network Services team to ensure strict adherence to departmental standards for planned or unplanned project deliverables, project documentation, and project timelines based on existing priorities. Manages all IP Network Services project activity, allocates time, resources, and ensures that projects are completed on time and on budget. Manages both internal and external communication on all IP Network Services projects and ensures that all stakeholders are kept up to date on project status. Oversee schedules, sequences, and assignments for work activities, based on work priority and skill sets of personnel. Manage escalations into the IP Network Services team from other departments or divisions. Manages communication with various vendors/ manufacturers to ensure proper requisition of materials and supplies in support of planned projects. Monitors daily/weekly project KPI's and reports pertaining to active projects, resource allocations, and project timelines-this data is then used to maintain an understanding of where all projects stand with respect to planned completion. Communicates and ensures compliance with corporate, departmental or work policies, procedures, and service standards in conjunction with senior management. Manages the recruitment, interviewing, and selection of new employees for the IP Network team. Acquires and maintains a high-level, yet working knowledge of all equipment, systems, and software proposed or implemented by the department. Ensures that technical development for the IP Network Services team is aligned with departmental objectives and with industry standards. Participates in management on-call to give direction and provide input for the on-call engineer during outages or events. Handles executive escalations. Identifies gaps in employee skill sets and works to develop employees using both internal and external resources. Assist in building the Capital budget plan based on Business Unit direction, capacity growth & operational requirements, and departmental needs as part of the yearly budgeting process. Works with Lab R&D leadership to track lab activities relevant to IP Network Services projects and ensure alignment on priorities. Collaborates with HR, OD Specialist, and direct reports to develop and update an Individual Development Plan for continual improvement and personal accountability. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Behaves ethically and influences to do the same. Consistently follows policies, procedures, and guidelines of the organization. Establishes self as a credible and trustworthy source for employees. Establishes vertical and horizontal relationships to achieve work activities. Follows and enforces the Company's policies and procedures, including the EEO guidelines and safety, at all times. Performs any miscellaneous duties as needed. JOB REQUIREMENTS: Education and Experience Associates degree from an accredited university with a major in Engineering, Telecommunications, Computer Science or other related technical degree and Five (5+) Years of related network and system design experience OR Seven (7+) years related network and system design experience - Required Demonstrable Project Management and group communication experience - Required Working understanding of the design and implementation of Service Provider network models and concepts - Required Working understanding of Service Provider routing and switching protocols (BGP, IS-IS, MPLS, RSVP, EVPN, STP, etc.) - Required Working understanding of IPv4 and IPv6 addressing - Required Advanced understanding and practical experience in leveraging Project Management tools (MS Project, Smartsheet, etc.) - Required Working understanding of IP Network security concepts including Firewalls, NAT implementations, and VPN based technologies - Required Working understanding of carrier grade equipment and application of: DWDM Muxes, Routers, Switches, Firewalls, etc. - Required Advanced understanding of the Atlassian software suite (Confluence, JIRA, Service Desk, Etc.) - Highly Preferred Working understanding of Automation & Orchestration concepts and implementations - Required Working understanding of Service Provider/ MSO access technologies (CMTS, GPON, Active Ethernet, Etc.) and associated provisioning systems - Required Core Competencies: Agile - Embraces change, adaptable and flexible, and sense of urgency. Innovative - Uses critical thinking, creativity, continuous learning, and challenges the status quo. Customer Focused - External/Internal, creates the exceptional customer experience, demonstrates a sales and service mentality. Collaborative - Teamwork, proactive knowledge sharing, constructive conflict. Accountable - See it, Own it, Solve it, Do it hold each other accountable. Job Specific Competencies: Develop Employees - Coach, empower, engage, mentor, and teach. Deliver Results - Strategic planning and execution, makes decisions in the best interest of the Company, knows and responds to the business climate, and manages ambiguity. Displays Leadership - Role model, communicates vision, possesses emotional maturity, manages risks, resiliency, and business acumen. Displays Technical Expertise - Keeps technical skills current, effectively applies specialized knowledge and skills to perform work tasks, understands and masters the technical skills, knowledge, and tasks associated with job, and shares technical expertise with others. Skills: Demonstrates effective project and planning skills. Demonstrates ability to conduct large-audience presentations. Demonstrated ability to present complex solutions. Demonstrated ability to execute Structured Project Management. Demonstrated ability to bring projects/assignments to completion within required time frames. Other Requirements: Background record that meets Company standards. Reliable means of transportation at all times. Strictly maintains confidentiality of financial and/or other information acquired in the course of work discloses only when authorized unless legally obligated to do so. Valid driver's license and driving record that meets company standards at all times. PHYSICAL DEMANDS Walking, kneeling, standing, stooping, sitting, driving, hearing, talking, vision (close, distant, color, depth perception, adjust focus), and use of hands and fingers. Light lifting of 50 lbs. is occasionally needed. WORKING CONDITIONS The Manager, IP Network Services is a full time, exempt position. The regular work hours are 8:00 a.m.-5:00 p.m., Monday - Friday. These hours may vary to accommodate the needs of the department. The Manager, IP Network Services reports to the Director, IP Services. The Manager, IP Network Services works in an automated business office environment with business office equipment including telephones, personal computers, copy machines, and FAX equipment. The Manager, IP Network Services is required to drive on the job as needed and is subject to regular MVR checks. He/she must maintain a valid driver's license and maintain a driving record the meets Company standards for an insurable driver at all times. Any time these conditions are not met, he/she must not drive on the job and must immediately report it to their Manager. The Company is a drug-free workplace. All employees are required to adhere to the Company's drug-free workplace programs and policies. Pre-employment testing is mandatory along with random testing throughout continued employment click apply for full job details
Job Description Job Description The IT Specialist/Network Engineer candidate must possess the skills and functional knowledge required to assist in design, planning, connectivity, Joint and Combined interoperability, and security for integrating new and innovative technologies and capabilities into existing network architectures. This position requires travel and some extended-hour surge periods to support integration of new capabilities into Joint and Combined exercises throughout the Indo-Pacific area of operation. Requirements: Meets the Minimum Credential requirements and maintains the minimum training requirements as identified in DoD 8570.01M; Possess skills in Customer Service and Technical Support, Data Administration, Knowledge Management, Network Services, System Administration, and Systems Security Analysis; Possess experience interfacing with Navy Marine Corps Intranet (NMCI) and other military Service networks; Be familiar with design objectives and goals for Joint All Domain Command and Control (JADC2) implementation; Possess current certification in CompTIA Security or equivalent and maintains necessary certifications and required forty (40) hours of annual continuing education (reference the DoD Approved 8570 Baseline IAT-II Certifications) Possess applicable CE/OS Certifications Demonstrated knowledge and experience using and installing networking equipment such as switches, routers and firewalls Demonstrated knowledge and experience with Security Technical Implementation Guides (STIGs) Demonstrated knowledge and experience with system patching and IA vulnerability alerts (IAVA), IA vulnerability bulletins (IAVB), and technical advisories (TA) Be able to perform hardware and software installation in a client/server environment Be able to support, monitor, test and troubleshoot hardware and software IA problems Be able to provide end user support for all IA related applications; Be able to perform routine maintenance, to include diagnostic testing and optimization; Be able to perform scheduled IA specific preventive maintenance of computer systems and network components; Possess a working knowledge and familiarity with applicable Cybersecurity instructions and practices (e.g., DoDI8570.01-M series- Information Assurance Workforce Improvement Program; CJCSM 6510.01 series- Defense-In-Depth: Information Assurance (IA) and Computer Network Defense (CND); DoD 8570.01M; and DoDI 8500.1 Cybersecurity). Roles and Responsibilities: Provides a resource of knowledge, experience, and consultation to Joint Innovation and Experimentation Division leadership and project managers to assure efficient, effective, and secure network operations for testing and experimentation. Use and install networking equipment such as switches, routers and firewalls. Perform hardware and software installation in a client/server environment. Perform routine maintenance to include diagnostic testing and optimization. Coordinate and implement software backup and antivirus IA requirements. Provide IA security oversight for the communications network devices to include coordinating with Information Assurance Manager on Information Assurance (IA) security measures, guidance, training, and assistance to other technicians on IA matters. Maintain knowledge of System Log-on Control Mechanisms (Windows, Red Hat etc.). Maintain understanding / familiarity with Information Assurance Vulnerability Management (IAVM); ACAS, HBSS as well as Virtual Machine Restore procedures. Ensure information ownership responsibilities; review and maintenance of IA certifications; security measures are incorporated in all training devices; security violations and incidents are properly documented and reported; IAM security procedures are implemented; all personnel are in compliance with security requirements. Perform comprehensive scheduled IA preventive maintenance of computer systems and network components. Provides the necessary monthly reports and keeps an accurate inventory. Performs other tasking as required or assigned by the Site Manager. Location USINDOPACOM J81, Camp H.M. Smith, Hawai i
11/12/2026
Full time
Job Description Job Description The IT Specialist/Network Engineer candidate must possess the skills and functional knowledge required to assist in design, planning, connectivity, Joint and Combined interoperability, and security for integrating new and innovative technologies and capabilities into existing network architectures. This position requires travel and some extended-hour surge periods to support integration of new capabilities into Joint and Combined exercises throughout the Indo-Pacific area of operation. Requirements: Meets the Minimum Credential requirements and maintains the minimum training requirements as identified in DoD 8570.01M; Possess skills in Customer Service and Technical Support, Data Administration, Knowledge Management, Network Services, System Administration, and Systems Security Analysis; Possess experience interfacing with Navy Marine Corps Intranet (NMCI) and other military Service networks; Be familiar with design objectives and goals for Joint All Domain Command and Control (JADC2) implementation; Possess current certification in CompTIA Security or equivalent and maintains necessary certifications and required forty (40) hours of annual continuing education (reference the DoD Approved 8570 Baseline IAT-II Certifications) Possess applicable CE/OS Certifications Demonstrated knowledge and experience using and installing networking equipment such as switches, routers and firewalls Demonstrated knowledge and experience with Security Technical Implementation Guides (STIGs) Demonstrated knowledge and experience with system patching and IA vulnerability alerts (IAVA), IA vulnerability bulletins (IAVB), and technical advisories (TA) Be able to perform hardware and software installation in a client/server environment Be able to support, monitor, test and troubleshoot hardware and software IA problems Be able to provide end user support for all IA related applications; Be able to perform routine maintenance, to include diagnostic testing and optimization; Be able to perform scheduled IA specific preventive maintenance of computer systems and network components; Possess a working knowledge and familiarity with applicable Cybersecurity instructions and practices (e.g., DoDI8570.01-M series- Information Assurance Workforce Improvement Program; CJCSM 6510.01 series- Defense-In-Depth: Information Assurance (IA) and Computer Network Defense (CND); DoD 8570.01M; and DoDI 8500.1 Cybersecurity). Roles and Responsibilities: Provides a resource of knowledge, experience, and consultation to Joint Innovation and Experimentation Division leadership and project managers to assure efficient, effective, and secure network operations for testing and experimentation. Use and install networking equipment such as switches, routers and firewalls. Perform hardware and software installation in a client/server environment. Perform routine maintenance to include diagnostic testing and optimization. Coordinate and implement software backup and antivirus IA requirements. Provide IA security oversight for the communications network devices to include coordinating with Information Assurance Manager on Information Assurance (IA) security measures, guidance, training, and assistance to other technicians on IA matters. Maintain knowledge of System Log-on Control Mechanisms (Windows, Red Hat etc.). Maintain understanding / familiarity with Information Assurance Vulnerability Management (IAVM); ACAS, HBSS as well as Virtual Machine Restore procedures. Ensure information ownership responsibilities; review and maintenance of IA certifications; security measures are incorporated in all training devices; security violations and incidents are properly documented and reported; IAM security procedures are implemented; all personnel are in compliance with security requirements. Perform comprehensive scheduled IA preventive maintenance of computer systems and network components. Provides the necessary monthly reports and keeps an accurate inventory. Performs other tasking as required or assigned by the Site Manager. Location USINDOPACOM J81, Camp H.M. Smith, Hawai i
WILLIAM C BROWN INC (WCBinc)
Springfield, Virginia
Job Description Job Description WCBinc is looking for a Network Engineer to provide support for LAN/WAN by developing network support processes, procedures and guidelines for troubleshooting network events and performing sustaining tasks. This role will designs and maintains network environments to comply with relevant compliance standards and evaluates, consults and makes technology recommendations to senior management. This position requires experience in complex telecommunications applications involving all phases of telecommunications network design, implementation, and analysis. Performs research, requirements analysis, design, installation, troubleshooting, and support of local- and wide-area network hardware, software and applications. You will need to have experience with large-scale enterprise/global networks in a high paced diverse environment What You'll Get to Do: Maintains a thorough knowledge of existing network and/or security hardware and software in use to provide third-tier technical and administrative support, and provide complex internal analysis and support of the network and/or security infrastructure. Acts as the technical interface with vendors and other external stakeholders and reviews/makes recommendations on network and/or security service / maintenance arrangements. Reviews technical documentation of supported environments to ensure that documentation is accurate and up-to-date. Provide O&S of LAN/WAN services on an expanded 24x7-service support level on-site and expanded 12x5 service support level during core hours and on-call support with two-hour response time during non-core hours Provide manhole maintenance and repairs services of outside plan cabling on a standard 8x5 service support level for communications Can install and configure WAN and LAN hardware to include voice, video, and data cable systems. Develops system specifications, architecture designs, integration and test plans, and all relevant documentation. Develops risk management and mitigation strategy. Maintain compliance with QA standards as well as ensuring service performance indicators are met or exceeded. Works individually and also actively participates on integrated teams Requires minimal guidance and direction from more senior level technicians, specialists, and managers. Provides guidance to lower level technicians and specialists. Understands and applies more advanced concepts and processes to daily activities. Assists more senior level technicians, specialists, and managers in their activities. Can perform all tasks of lower level technicians or specialists.
11/12/2026
Full time
Job Description Job Description WCBinc is looking for a Network Engineer to provide support for LAN/WAN by developing network support processes, procedures and guidelines for troubleshooting network events and performing sustaining tasks. This role will designs and maintains network environments to comply with relevant compliance standards and evaluates, consults and makes technology recommendations to senior management. This position requires experience in complex telecommunications applications involving all phases of telecommunications network design, implementation, and analysis. Performs research, requirements analysis, design, installation, troubleshooting, and support of local- and wide-area network hardware, software and applications. You will need to have experience with large-scale enterprise/global networks in a high paced diverse environment What You'll Get to Do: Maintains a thorough knowledge of existing network and/or security hardware and software in use to provide third-tier technical and administrative support, and provide complex internal analysis and support of the network and/or security infrastructure. Acts as the technical interface with vendors and other external stakeholders and reviews/makes recommendations on network and/or security service / maintenance arrangements. Reviews technical documentation of supported environments to ensure that documentation is accurate and up-to-date. Provide O&S of LAN/WAN services on an expanded 24x7-service support level on-site and expanded 12x5 service support level during core hours and on-call support with two-hour response time during non-core hours Provide manhole maintenance and repairs services of outside plan cabling on a standard 8x5 service support level for communications Can install and configure WAN and LAN hardware to include voice, video, and data cable systems. Develops system specifications, architecture designs, integration and test plans, and all relevant documentation. Develops risk management and mitigation strategy. Maintain compliance with QA standards as well as ensuring service performance indicators are met or exceeded. Works individually and also actively participates on integrated teams Requires minimal guidance and direction from more senior level technicians, specialists, and managers. Provides guidance to lower level technicians and specialists. Understands and applies more advanced concepts and processes to daily activities. Assists more senior level technicians, specialists, and managers in their activities. Can perform all tasks of lower level technicians or specialists.
Job Description Job Description Predicate Logic is looking for a motivated O&M Crewmember Communications/Network Specialist to join our team in Virginia Beach, VA to work aboard government operated Surveillance Towed Array Sensory System (SURTASS) assets operating at sea. Specialists will typically support a six (6) month on, six (6) month off rotating mission as a member of the SURTASS Operation Center (SOC) team. Founded in 1992, Predicate Logic is a woman-owned, employee-owned, high technology engineering service company. Predicate Logic's employees routinely receive many accolades and awards from its customers. The corporate headquarters is in San Diego, California. Predicate Logic also has offices in Chesapeake, Virginia, specializing in communications engineering, training, and Cybersecurity, and in Charleston, South Carolina, supporting the Navy and Marine Corps programs through Naval Information Warfare Center Charleston. SECURITY CLEARANCE: Applicant must have le for a Department of War (DoW) personnel security clearance. RESPONSIBILITIES: Stand watch in the SURTASS Operations Center (SOC) on board SURTASS Vessels to operate, maintain, troubleshoot, and repair SURTASS mission equipment to support Fleet requirements, including maintaining all required records and logs and monitoring and sending record Naval Message Traffic. Perform the operation, maintenance, troubleshooting, and repair of all C4I systems and networks on board SURTASS Vessels. Submit and/or verify trouble tickets are submitted to external command and actively work to resolve open trouble tickets. Perform preventative and corrective maintenance on all SURTASS mission equipment. Use trouble ticket application (e.g. WILD) to log all maintenance trouble tickets for action. Maintain accurate logistics inventory. Operate the shipboard test equipment pool used with SURTASS mission equipment to include verification of calibration status. Maintain technical library to support all SURTASS mission equipment. EXPERIENCE: Three (3) years of practical hands-on experience in maintenance, troubleshooting, and repair of data networks, digital computers, microprocessors, cloud computing environments and distributed data systems. Two (2) years of combined experience in the management, administration, maintenance, and repair of UNIX/LINUX and Windows based computer networks, including: ISNS, CANES, ADNS, CENTRIXS, and/or SCI Navy systems (or equivalent type network); Windows based network management and administration; Cisco routing and switching, and server and router configuration and management; UNIX/LINUX based processing systems management; and other networking tools, software, and appliance. Demonstrated experience in Radio Frequency (RF) solutions, network security, Quality of Service (QOS), and Voice over Internet Protocol (VOIP) for current shipboard networking systems required. Must be able to troubleshoot network connectivity issues, repair hardware, and perform daily tasks such as status reports, asset tracking, and generating/resolving trouble tickets. Demonstrated experience with updating systems, including operating systems, networking and storage templates, server design, storage allocations, and virtualization. Must be able to stage, image, and deploy laptop and desktop machines, as well as migrating data. Demonstrated experience in developing network automation solutions and experience with new network technologies including voice, automation, and other network technologies. EDUCATION: Associate Degree in Computer Science or be a graduate of US Navy Information Systems Technician "A" school or equivalent civilian Information Technology school. DoD 8140 IAT Level II Certification (CompTIA Security + CE or CISCO Security) Cisco Certified Network Associate (CCNA) certification or equivalent Operating System certifications for Configuring Windows 10 (70-697), Configuring Windows Server 2012 (70-410), Administering Windows Server 2012 (70-411), LINIX, UNIX or equivalent, and/or Database Management. Graduate of Navy Communications Security (COMSEC) Manager School, desired. Three (3) years of experience serving in a COMSEC Program, desired. Experience with Super High Frequency (SHF) communications (i.e. WSC-6, WCS-3, CBSP, Intellian Systems), desired. ADDITIONAL REQUIREMENTS: Must possess a U.S. Passport. Must be capable of passing a Mariner's Physical per COMSCINST 6000.1c and maintain medical fitness for this position. Equal Opportunity Employer/Veterans/Disabled Predicate Logic is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Job Posted by ApplicantPro
11/12/2026
Full time
Job Description Job Description Predicate Logic is looking for a motivated O&M Crewmember Communications/Network Specialist to join our team in Virginia Beach, VA to work aboard government operated Surveillance Towed Array Sensory System (SURTASS) assets operating at sea. Specialists will typically support a six (6) month on, six (6) month off rotating mission as a member of the SURTASS Operation Center (SOC) team. Founded in 1992, Predicate Logic is a woman-owned, employee-owned, high technology engineering service company. Predicate Logic's employees routinely receive many accolades and awards from its customers. The corporate headquarters is in San Diego, California. Predicate Logic also has offices in Chesapeake, Virginia, specializing in communications engineering, training, and Cybersecurity, and in Charleston, South Carolina, supporting the Navy and Marine Corps programs through Naval Information Warfare Center Charleston. SECURITY CLEARANCE: Applicant must have le for a Department of War (DoW) personnel security clearance. RESPONSIBILITIES: Stand watch in the SURTASS Operations Center (SOC) on board SURTASS Vessels to operate, maintain, troubleshoot, and repair SURTASS mission equipment to support Fleet requirements, including maintaining all required records and logs and monitoring and sending record Naval Message Traffic. Perform the operation, maintenance, troubleshooting, and repair of all C4I systems and networks on board SURTASS Vessels. Submit and/or verify trouble tickets are submitted to external command and actively work to resolve open trouble tickets. Perform preventative and corrective maintenance on all SURTASS mission equipment. Use trouble ticket application (e.g. WILD) to log all maintenance trouble tickets for action. Maintain accurate logistics inventory. Operate the shipboard test equipment pool used with SURTASS mission equipment to include verification of calibration status. Maintain technical library to support all SURTASS mission equipment. EXPERIENCE: Three (3) years of practical hands-on experience in maintenance, troubleshooting, and repair of data networks, digital computers, microprocessors, cloud computing environments and distributed data systems. Two (2) years of combined experience in the management, administration, maintenance, and repair of UNIX/LINUX and Windows based computer networks, including: ISNS, CANES, ADNS, CENTRIXS, and/or SCI Navy systems (or equivalent type network); Windows based network management and administration; Cisco routing and switching, and server and router configuration and management; UNIX/LINUX based processing systems management; and other networking tools, software, and appliance. Demonstrated experience in Radio Frequency (RF) solutions, network security, Quality of Service (QOS), and Voice over Internet Protocol (VOIP) for current shipboard networking systems required. Must be able to troubleshoot network connectivity issues, repair hardware, and perform daily tasks such as status reports, asset tracking, and generating/resolving trouble tickets. Demonstrated experience with updating systems, including operating systems, networking and storage templates, server design, storage allocations, and virtualization. Must be able to stage, image, and deploy laptop and desktop machines, as well as migrating data. Demonstrated experience in developing network automation solutions and experience with new network technologies including voice, automation, and other network technologies. EDUCATION: Associate Degree in Computer Science or be a graduate of US Navy Information Systems Technician "A" school or equivalent civilian Information Technology school. DoD 8140 IAT Level II Certification (CompTIA Security + CE or CISCO Security) Cisco Certified Network Associate (CCNA) certification or equivalent Operating System certifications for Configuring Windows 10 (70-697), Configuring Windows Server 2012 (70-410), Administering Windows Server 2012 (70-411), LINIX, UNIX or equivalent, and/or Database Management. Graduate of Navy Communications Security (COMSEC) Manager School, desired. Three (3) years of experience serving in a COMSEC Program, desired. Experience with Super High Frequency (SHF) communications (i.e. WSC-6, WCS-3, CBSP, Intellian Systems), desired. ADDITIONAL REQUIREMENTS: Must possess a U.S. Passport. Must be capable of passing a Mariner's Physical per COMSCINST 6000.1c and maintain medical fitness for this position. Equal Opportunity Employer/Veterans/Disabled Predicate Logic is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Job Posted by ApplicantPro