Job Description Job Description Position Description: As a MES Implementation Engineer, you will be responsible for supporting transformation initiatives for industrial clients by aligning shop floor operations, business requirements, and digital enablement solutions.Gather and document business and functional requirements for manufacturing process transformation initiativesCo-define and document use cases for work order execution, electronic batch records, genealogy and traceability, and non-conformance management in collaboration with the customer during structured requirements and blueprinting workshopsSupport shop floor digitization and operational excellence programs across production, quality, maintenance, and inventory processesCollaborate with technical teams on system configuration and integration with enterprise resource planning, automation, and data platform environmentsParticipate in testing, deployment, hypercare, training, user adoption and auditing activities across project delivery phasesA successful candidate would possess the ability to:Guide customer's senior leaders to optimal solutionsWork independently and collaborate as part of a team?Demonstrate effective written and verbal communication skillsApply meticulous attention to detail and quality of work productBuild and sustain professional relationshipsLead projects or workstreamsManage and prioritize multiple tasks in a fast-paced and dynamic environmentExude a strong interpersonal skills and professional demeanorMeet deadlinesTranslate customer business goals and operational requirements into system design and configuration decisions. Recognize and manage customer adoption resistance, monitor engagement, and escalate risks to project leadership. Engage confidently in technical conversations with customer IT and engineering teams, and to research and escalate unknowns transparently rather than speculateThe team:Our team helps clients transform their value chains into competitive advantages. We drive efficiency, improve flexibility, and increase responsiveness through proactive insights and decision-making. We advise, implement, and operate transformational solutions that bring world-class supply network and operational capabilities to our clients. We provide operational know-how, digital technologies, advanced analytics, and industry-specific hybrid solutions to deliver unprecedented client value. Additionally, we improve operations, product, and material flow across the breadth of the value chain and create greater supply network synergy and value.You will work closely with operations leaders, plant managers, and IT teams to design and implement solutions that enhance production efficiency, quality, visibility, and traceability across the manufacturing value chain.Qualifications Required:Bachelor's degree in Engineering, Operations, Supply Chain, Manufacturing, or Business3+ years of experience in manufacturing operations, process improvement, or consultingExperience working with at least one MES or MOM software platform in a delivery, configuration, or support capacity.Experience with end-to-end manufacturing processes, including production, quality, maintenance, and inventoryExperience working in plant environments supporting discrete manufacturing or process manufacturing operationsExperience translating manufacturing requirements into business and functional requirementsExperience identifying operational inefficiencies and implementing technology-based solutions to streamline workflows Experience delivering solutions in a customer-facing professional services or implementation context.Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Preferred:Customer facing consulting experience Training experience is preferred: Experience designing or delivering end-user training in a manufacturing or industrial environment.Experience supporting Industry 4.0, Internet of Things, or smart factory initiativesExperience using Microsoft Project, Jira, or Agile project management tools Experience with SQL script writing- Experience with SQL database setup, maintenance, and maintenance plans $90,000.00 - $115,000.00 Annually
11/08/2026
Full time
Job Description Job Description Position Description: As a MES Implementation Engineer, you will be responsible for supporting transformation initiatives for industrial clients by aligning shop floor operations, business requirements, and digital enablement solutions.Gather and document business and functional requirements for manufacturing process transformation initiativesCo-define and document use cases for work order execution, electronic batch records, genealogy and traceability, and non-conformance management in collaboration with the customer during structured requirements and blueprinting workshopsSupport shop floor digitization and operational excellence programs across production, quality, maintenance, and inventory processesCollaborate with technical teams on system configuration and integration with enterprise resource planning, automation, and data platform environmentsParticipate in testing, deployment, hypercare, training, user adoption and auditing activities across project delivery phasesA successful candidate would possess the ability to:Guide customer's senior leaders to optimal solutionsWork independently and collaborate as part of a team?Demonstrate effective written and verbal communication skillsApply meticulous attention to detail and quality of work productBuild and sustain professional relationshipsLead projects or workstreamsManage and prioritize multiple tasks in a fast-paced and dynamic environmentExude a strong interpersonal skills and professional demeanorMeet deadlinesTranslate customer business goals and operational requirements into system design and configuration decisions. Recognize and manage customer adoption resistance, monitor engagement, and escalate risks to project leadership. Engage confidently in technical conversations with customer IT and engineering teams, and to research and escalate unknowns transparently rather than speculateThe team:Our team helps clients transform their value chains into competitive advantages. We drive efficiency, improve flexibility, and increase responsiveness through proactive insights and decision-making. We advise, implement, and operate transformational solutions that bring world-class supply network and operational capabilities to our clients. We provide operational know-how, digital technologies, advanced analytics, and industry-specific hybrid solutions to deliver unprecedented client value. Additionally, we improve operations, product, and material flow across the breadth of the value chain and create greater supply network synergy and value.You will work closely with operations leaders, plant managers, and IT teams to design and implement solutions that enhance production efficiency, quality, visibility, and traceability across the manufacturing value chain.Qualifications Required:Bachelor's degree in Engineering, Operations, Supply Chain, Manufacturing, or Business3+ years of experience in manufacturing operations, process improvement, or consultingExperience working with at least one MES or MOM software platform in a delivery, configuration, or support capacity.Experience with end-to-end manufacturing processes, including production, quality, maintenance, and inventoryExperience working in plant environments supporting discrete manufacturing or process manufacturing operationsExperience translating manufacturing requirements into business and functional requirementsExperience identifying operational inefficiencies and implementing technology-based solutions to streamline workflows Experience delivering solutions in a customer-facing professional services or implementation context.Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Preferred:Customer facing consulting experience Training experience is preferred: Experience designing or delivering end-user training in a manufacturing or industrial environment.Experience supporting Industry 4.0, Internet of Things, or smart factory initiativesExperience using Microsoft Project, Jira, or Agile project management tools Experience with SQL script writing- Experience with SQL database setup, maintenance, and maintenance plans $90,000.00 - $115,000.00 Annually
Job Description Systems Engineer - Digital Thread Location: Washington, DC (Hybrid 2-3 days onsite weekly) Company: Big Impact Tech (BIT) Clearance Required: Active Secret About Big Impact Tech Big Impact Tech (BIT) is a Small Business providing IT and business management consulting to federal and commercial clients. We deliver mission-focused solutions in data, cloud, cybersecurity, and program management. Position Overview Big Impact Tech (BIT) is seeking a Systems Engineer- Digital Thread to support the DOD customer organization in executing enterprise digital transformation, sustainment engineering, and digital engineering initiatives supporting Force Design 2028 objectives. The Senior Systems Engineer will provide technical leadership in sustainment engineering, product lifecycle management (PLM), and digital thread management across enterprise transformation activities, modernization efforts, and mission enablement initiatives. The role will support planning, coordination, analysis, implementation, and governance activities associated with sustaining DOD customer systems across their full lifecycle (from requirements and design through fielding, sustainment, and disposal) with authoritative, model-based data connecting every phase. This individual will work closely with DOD customer leadership, program managers, product line managers, enterprise architects, logisticians, cybersecurity teams, and mission stakeholders to define sustainment and technical requirements, establish and govern the digital thread, and ensure alignment between operational readiness needs and enterprise engineering objectives. Primary Responsibilities • Provide sustainment-focused systems engineering support for DOD customer digital transformation and lifecycle modernization initiatives, including reliability, maintainability, availability, and supportability analyses that inform readiness and total ownership cost decisions. • Establish, manage, and govern digital thread linkages connecting requirements, architecture models, engineering designs, configuration baselines, technical data, and sustainment/logistics data across the system lifecycle. • Administer, configure, and champion adoption of Product Lifecycle Management (PLM) software (e.g., Arras Innovator, PTC Windchill, Siemens Teamcenter), including workflows, change management processes, BOM/product structure management, and integrations with engineering and logistics systems. • Support configuration management and technical data management activities, including engineering change proposals, configuration audits, baseline control, and technical data package (TDP) development and maintenance within the PLM environment. • Analyze operational and sustainment requirements and develop technical recommendations supporting enterprise modernization and lifecycle support objectives. • Develop systems engineering artifacts including CONOPS, requirements documentation, interface definitions, sustainment plans, workflows, and technical assessments. • Translate operational requirements and concepts of operations into traceable UAFML model artifacts that support digital engineering, sustainment planning, and architecture decision-making. • Build and maintain enterprise and system architecture models in Cameo Enterprise Architecture, including diagrams, elements, and views, while executing model queries, validation checks, and trade studies to inform engineering and sustainment decisions; link model elements to PLM-managed configuration items to maintain digital thread traceability. • Identify and manage obsolescence and Diminishing Manufacturing Sources and Material Shortages (DMSMS) risks, supporting proactive technology refresh and parts management strategies. • Coordinate with cloud, cybersecurity, data, and application development teams to support scalable, secure enterprise PLM and digital engineering solutions. • Participate in governance boards, configuration control boards, technical reviews, stakeholder meetings, and program status briefings. • Support development of technical roadmaps, PLM/digital thread implementation strategies, and data migration plans. • Monitor project risks, dependencies, technical issues, and integration impacts across sustainment and modernization initiatives. • Contribute to continuous improvement efforts, digital engineering standards development, and operational readiness planning. Basic Qualifications • Bachelor's degree in Systems Engineering, Engineering, Computer Science, Information Technology, or related discipline and 8-10 years of related experience, or 6-10 years with a Master's degree. Additional experience may be considered in lieu of degree. • Demonstrated experience in sustainment engineering or product support engineering for complex systems, including lifecycle support planning, configuration management, and readiness analysis. • Hands-on experience with Product Lifecycle Management (PLM) software such as PTC Windchill or Siemens Teamcenter, including product structure/BOM management, change management workflows, and document/data management. • Experience with digital thread management: establishing and maintaining authoritative, traceable linkages between requirements, models, design data, configuration baselines, and sustainment data across the system lifecycle. • Experience supporting complex federal IT, systems engineering, or modernization programs. • Familiarity with systems engineering lifecycle processes and requirements management practices. • Strong written and verbal communication skills. • U.S. Citizenship required. • Active Secret clearance. Preferred Qualifications • Experience leading or supporting an enterprise-scale deployment of a PLM environment (e.g., Windchill or Teamcenter), including architecture definition, data migration, workflow configuration, integration with ERP/MBSE/logistics tools, and user adoption/training. • OMG Certified Systems Modeling Professional (OCSMP) - Model Builder certification, or equivalent demonstrated MBSE proficiency (SysML/UAFML, Cameo Enterprise Architecture). • Experience integrating MBSE environments (e.g., Cameo/Teamwork Cloud) with PLM platforms to maintain a continuous digital thread between architecture models and configuration-managed product data. • Familiarity with logistics product data and integrated product support standards (e.g., GEIA-STD-0007, S1000D, MIL-STD-3046, ANSI/EIA-649 configuration management principles). • Experience with DMSMS/obsolescence management programs and sustainment cost or level-of-repair analyses. • Experience supporting DoD or DHS sustainment, logistics, or product data management programs.
11/08/2026
Full time
Job Description Systems Engineer - Digital Thread Location: Washington, DC (Hybrid 2-3 days onsite weekly) Company: Big Impact Tech (BIT) Clearance Required: Active Secret About Big Impact Tech Big Impact Tech (BIT) is a Small Business providing IT and business management consulting to federal and commercial clients. We deliver mission-focused solutions in data, cloud, cybersecurity, and program management. Position Overview Big Impact Tech (BIT) is seeking a Systems Engineer- Digital Thread to support the DOD customer organization in executing enterprise digital transformation, sustainment engineering, and digital engineering initiatives supporting Force Design 2028 objectives. The Senior Systems Engineer will provide technical leadership in sustainment engineering, product lifecycle management (PLM), and digital thread management across enterprise transformation activities, modernization efforts, and mission enablement initiatives. The role will support planning, coordination, analysis, implementation, and governance activities associated with sustaining DOD customer systems across their full lifecycle (from requirements and design through fielding, sustainment, and disposal) with authoritative, model-based data connecting every phase. This individual will work closely with DOD customer leadership, program managers, product line managers, enterprise architects, logisticians, cybersecurity teams, and mission stakeholders to define sustainment and technical requirements, establish and govern the digital thread, and ensure alignment between operational readiness needs and enterprise engineering objectives. Primary Responsibilities • Provide sustainment-focused systems engineering support for DOD customer digital transformation and lifecycle modernization initiatives, including reliability, maintainability, availability, and supportability analyses that inform readiness and total ownership cost decisions. • Establish, manage, and govern digital thread linkages connecting requirements, architecture models, engineering designs, configuration baselines, technical data, and sustainment/logistics data across the system lifecycle. • Administer, configure, and champion adoption of Product Lifecycle Management (PLM) software (e.g., Arras Innovator, PTC Windchill, Siemens Teamcenter), including workflows, change management processes, BOM/product structure management, and integrations with engineering and logistics systems. • Support configuration management and technical data management activities, including engineering change proposals, configuration audits, baseline control, and technical data package (TDP) development and maintenance within the PLM environment. • Analyze operational and sustainment requirements and develop technical recommendations supporting enterprise modernization and lifecycle support objectives. • Develop systems engineering artifacts including CONOPS, requirements documentation, interface definitions, sustainment plans, workflows, and technical assessments. • Translate operational requirements and concepts of operations into traceable UAFML model artifacts that support digital engineering, sustainment planning, and architecture decision-making. • Build and maintain enterprise and system architecture models in Cameo Enterprise Architecture, including diagrams, elements, and views, while executing model queries, validation checks, and trade studies to inform engineering and sustainment decisions; link model elements to PLM-managed configuration items to maintain digital thread traceability. • Identify and manage obsolescence and Diminishing Manufacturing Sources and Material Shortages (DMSMS) risks, supporting proactive technology refresh and parts management strategies. • Coordinate with cloud, cybersecurity, data, and application development teams to support scalable, secure enterprise PLM and digital engineering solutions. • Participate in governance boards, configuration control boards, technical reviews, stakeholder meetings, and program status briefings. • Support development of technical roadmaps, PLM/digital thread implementation strategies, and data migration plans. • Monitor project risks, dependencies, technical issues, and integration impacts across sustainment and modernization initiatives. • Contribute to continuous improvement efforts, digital engineering standards development, and operational readiness planning. Basic Qualifications • Bachelor's degree in Systems Engineering, Engineering, Computer Science, Information Technology, or related discipline and 8-10 years of related experience, or 6-10 years with a Master's degree. Additional experience may be considered in lieu of degree. • Demonstrated experience in sustainment engineering or product support engineering for complex systems, including lifecycle support planning, configuration management, and readiness analysis. • Hands-on experience with Product Lifecycle Management (PLM) software such as PTC Windchill or Siemens Teamcenter, including product structure/BOM management, change management workflows, and document/data management. • Experience with digital thread management: establishing and maintaining authoritative, traceable linkages between requirements, models, design data, configuration baselines, and sustainment data across the system lifecycle. • Experience supporting complex federal IT, systems engineering, or modernization programs. • Familiarity with systems engineering lifecycle processes and requirements management practices. • Strong written and verbal communication skills. • U.S. Citizenship required. • Active Secret clearance. Preferred Qualifications • Experience leading or supporting an enterprise-scale deployment of a PLM environment (e.g., Windchill or Teamcenter), including architecture definition, data migration, workflow configuration, integration with ERP/MBSE/logistics tools, and user adoption/training. • OMG Certified Systems Modeling Professional (OCSMP) - Model Builder certification, or equivalent demonstrated MBSE proficiency (SysML/UAFML, Cameo Enterprise Architecture). • Experience integrating MBSE environments (e.g., Cameo/Teamwork Cloud) with PLM platforms to maintain a continuous digital thread between architecture models and configuration-managed product data. • Familiarity with logistics product data and integrated product support standards (e.g., GEIA-STD-0007, S1000D, MIL-STD-3046, ANSI/EIA-649 configuration management principles). • Experience with DMSMS/obsolescence management programs and sustainment cost or level-of-repair analyses. • Experience supporting DoD or DHS sustainment, logistics, or product data management programs.
Lead web technology strategy and digital operations for Lundbeck US, modernizing brand and enterprise websites and guiding AEM, front-end, analytics, consent management, and MarTech capabilities. Partner with cross-functional teams and vendors to deliver scalable, compliant, high-quality digital experiences. Responsibilities Drive the web technology roadmap across AEM, front-end development, website architecture, analytics, tagging, and consent. Modernize websites to improve scalability, performance, governance, and speed of delivery. Translate stakeholder needs into scalable digital solutions and guide platform decisions. Lead analytics implementation, Web SDK enablement, tag governance, and measurement readiness. Oversee consent management and ensure digital data collection aligns with privacy and compliance requirements. Manage vendors and cross-functional delivery while building a scalable foundation for broader Mar Tech capabilities. Required Skills Adobe Experience Manager (AEM) Front-end development frameworks Website architecture Component architecture Web analytics implementation Adobe Web SDKTag management Marketing pixel governance Consent management platforms Website performance optimization
11/08/2026
Full time
Lead web technology strategy and digital operations for Lundbeck US, modernizing brand and enterprise websites and guiding AEM, front-end, analytics, consent management, and MarTech capabilities. Partner with cross-functional teams and vendors to deliver scalable, compliant, high-quality digital experiences. Responsibilities Drive the web technology roadmap across AEM, front-end development, website architecture, analytics, tagging, and consent. Modernize websites to improve scalability, performance, governance, and speed of delivery. Translate stakeholder needs into scalable digital solutions and guide platform decisions. Lead analytics implementation, Web SDK enablement, tag governance, and measurement readiness. Oversee consent management and ensure digital data collection aligns with privacy and compliance requirements. Manage vendors and cross-functional delivery while building a scalable foundation for broader Mar Tech capabilities. Required Skills Adobe Experience Manager (AEM) Front-end development frameworks Website architecture Component architecture Web analytics implementation Adobe Web SDKTag management Marketing pixel governance Consent management platforms Website performance optimization
TriNet is seeking a Staff Business Application Owner to lead strategy, roadmap, and optimization of key business and HR technology platforms supporting our PEO services. In this performance-driven, client-focused role, you'll partner with HR, operations, finance, and technology teams to align applications with business goals, streamline workflows, and enhance data integrity. Responsibilities include defining requirements, prioritizing backlogs, overseeing configurations and integrations, and leading change management. You'll use data and feedback to drive continuous improvement and support scalable, compliant solutions for our small and midsize business clients. Responsibilities Own strategy, roadmap, and lifecycle of core business and HR applications supporting Tri Net's PEO services Partner with HR, operations, finance, and technology stakeholders to translate business needs into application capabilities Gather and prioritize requirements, manage product backlogs, and oversee configurations and enhancements Lead application integrations, data flows, and governance to ensure accuracy, security, and compliance Analyze usage and performance data to identify improvement opportunities and drive process optimization Manage small to medium implementation and enhancement projects, coordinating with internal and external teams Document business processes, application designs, and change impacts for cross-functional clarity Champion user experience through training, enablement, and ongoing support strategies Ensure alignment of application solutions with enterprise architecture, security, and regulatory requirements Continuously evaluate new features and tools to support scalability, innovation, and client value. Required Skills Business application ownership Requirements gathering HRIS/HR technology platforms Saa S configuration and administration Data analysis and reporting Process mapping and optimization System integration and APIs Stakeholder management Project management Change management
11/08/2026
Full time
TriNet is seeking a Staff Business Application Owner to lead strategy, roadmap, and optimization of key business and HR technology platforms supporting our PEO services. In this performance-driven, client-focused role, you'll partner with HR, operations, finance, and technology teams to align applications with business goals, streamline workflows, and enhance data integrity. Responsibilities include defining requirements, prioritizing backlogs, overseeing configurations and integrations, and leading change management. You'll use data and feedback to drive continuous improvement and support scalable, compliant solutions for our small and midsize business clients. Responsibilities Own strategy, roadmap, and lifecycle of core business and HR applications supporting Tri Net's PEO services Partner with HR, operations, finance, and technology stakeholders to translate business needs into application capabilities Gather and prioritize requirements, manage product backlogs, and oversee configurations and enhancements Lead application integrations, data flows, and governance to ensure accuracy, security, and compliance Analyze usage and performance data to identify improvement opportunities and drive process optimization Manage small to medium implementation and enhancement projects, coordinating with internal and external teams Document business processes, application designs, and change impacts for cross-functional clarity Champion user experience through training, enablement, and ongoing support strategies Ensure alignment of application solutions with enterprise architecture, security, and regulatory requirements Continuously evaluate new features and tools to support scalability, innovation, and client value. Required Skills Business application ownership Requirements gathering HRIS/HR technology platforms Saa S configuration and administration Data analysis and reporting Process mapping and optimization System integration and APIs Stakeholder management Project management Change management
Supplier Enablement / SAP Ariba Ops Analyst Primary location: West Des Moines, IA Secondary location: Charlotte, NC Duration: 6 months with potential to extend Interview: 30 min team's call Supplier Enablement Operations create and maintain a centralized supplier onboarding and enablement process, and continually improve Supply Chain practices, reducing risk to ensure that sourced goods and services can be procured and paid in the most efficient and compliant way. Job Description: 1. Responsible for unique supplier setup and maintenance requests tied to projects (Early Pay Discount, Virtual Card) and monitoring Ariba Buying & Invoicing supplier mismatch reports to identify, research, and resolve discrepancies between Ariba and PeopleSoft migration. 2. Answer questions on process to peers and managers as well as internal and external customers and troubleshoot escalated and complex questions coming from internal business groups and external suppliers. 3. Prioritize and complete escalations independently, reports system defects, completes requirements for enhancements to systems and processes, and independently completes monthly UAT system testing efforts to submit test scripts, and additional projects as assigned. 4. Analyze risks in process and document procedures and training requirements to strengthen and improve individual and team performance. This position is relied upon heavily to assist with the uptick created by our systems, projects, and newer employees. 5. Works independently, is a self-starter, requiring little direction or management oversight. This role is key to successfully driving the expansion of suppliers through our Ariba platform and away from PeopleSoft eProcurement. 6. Work directly with Suppliers to troubleshoot Ariba system modules and the PeopleSoft system. 8. There are system clean-up projects to be managed and worked to maintain a system of record free from error. Examples are inactivating unused supplier locations and adding a physical address to older active suppliers in the system for Global Sanctions screening. 9. Successful Supplier Onboarding is a key task for this position. This role partners closely with Ariba, the supplier key contact(s), and various roles across SCM including Sourcing and Contracts, Procurement, Accounts Payable, Enabling Capabilities, and the Business Group to ensure suppliers have been successfully onboarded for transacting in Ariba.
11/07/2026
Full time
Supplier Enablement / SAP Ariba Ops Analyst Primary location: West Des Moines, IA Secondary location: Charlotte, NC Duration: 6 months with potential to extend Interview: 30 min team's call Supplier Enablement Operations create and maintain a centralized supplier onboarding and enablement process, and continually improve Supply Chain practices, reducing risk to ensure that sourced goods and services can be procured and paid in the most efficient and compliant way. Job Description: 1. Responsible for unique supplier setup and maintenance requests tied to projects (Early Pay Discount, Virtual Card) and monitoring Ariba Buying & Invoicing supplier mismatch reports to identify, research, and resolve discrepancies between Ariba and PeopleSoft migration. 2. Answer questions on process to peers and managers as well as internal and external customers and troubleshoot escalated and complex questions coming from internal business groups and external suppliers. 3. Prioritize and complete escalations independently, reports system defects, completes requirements for enhancements to systems and processes, and independently completes monthly UAT system testing efforts to submit test scripts, and additional projects as assigned. 4. Analyze risks in process and document procedures and training requirements to strengthen and improve individual and team performance. This position is relied upon heavily to assist with the uptick created by our systems, projects, and newer employees. 5. Works independently, is a self-starter, requiring little direction or management oversight. This role is key to successfully driving the expansion of suppliers through our Ariba platform and away from PeopleSoft eProcurement. 6. Work directly with Suppliers to troubleshoot Ariba system modules and the PeopleSoft system. 8. There are system clean-up projects to be managed and worked to maintain a system of record free from error. Examples are inactivating unused supplier locations and adding a physical address to older active suppliers in the system for Global Sanctions screening. 9. Successful Supplier Onboarding is a key task for this position. This role partners closely with Ariba, the supplier key contact(s), and various roles across SCM including Sourcing and Contracts, Procurement, Accounts Payable, Enabling Capabilities, and the Business Group to ensure suppliers have been successfully onboarded for transacting in Ariba.
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 15 The Team: Enterprise Technology & Platforms delivers cross-enterprise technology products, services, and capabilities to S&P Global's organizations and employees worldwide. The Developer Experience and Product Enablement function will own and evolve the enterprise product and software development lifecycle toolchain - the agentic PDLC - bringing together platforms, governance, support, productivity insights, and AI-native product management and engineering capabilities. It spans the full path from discovery and customer insight through definition, design, build, release, and in-market measurement, treating product management and engineering as one connected system rather than two adjacent toolsets. The team will operate as an enterprise hub, partnering closely with divisional CTO and product organizations and embedded practitioners to preserve business context while creating a consistent, scalable experience for both builders and the product leaders who direct them. Responsibilities and Impact: Approximately 10,000 developers across S&P Global build software on a common toolchain, and the product managers, designers, and analysts who decide what gets built work alongside them on a second, largely disconnected one. This role owns both and joins them. That toolchain is critical infrastructure for product discovery, software delivery, engineering productivity, security, resilience, and AI-native development. The role will reduce fragmentation and duplication, close the handoff gaps between product intent and shipped software, strengthen governance and support, and make developer and product experience a measurable strategic capability. Set the enterprise Developer Experience and Product Enablement strategy, product vision, roadmap, operating model, and investment priorities in partnership with the CIO leadership team, divisional CTOs, divisional heads of product, and other senior technology and product leaders. Own the full lifecycle of enterprise software development platforms and tools, including source code management, code collaboration, CI/CD, build engineering, developer environments, code quality and scanning, cloud development infrastructure, and related integrations. Own the full lifecycle of enterprise product management platforms and tools, including customer and market research repositories, idea intake and opportunity assessment, roadmapping and portfolio planning, requirements and specification authoring, design and prototyping, work management and backlog tooling, experimentation and feature management, product analytics, and voice-of-customer and feedback aggregation. Connect the two halves into a single agentic PDLC, establishing the traceable thread from customer insight to opportunity, specification, design, commit, release, and in-market outcome, so that product intent, engineering work, and measured impact reconcile in one system of record rather than in status decks. Manage the toolchain as a coherent portfolio of enterprise products, with clear customer outcomes, service levels, adoption goals, cost transparency, platform health measures, and accountable product ownership. Build a trusted partnership model with divisional CTOs, heads of product, executive sponsors, and embedded divisional practitioners to align enterprise standards with business-specific product and engineering requirements. Lead the consolidation of fragmented tooling, resources, licenses, support processes, and automation across both the product and engineering estates, reducing duplication while managing transitions without disrupting delivery. Establish a scalable support and self-service ecosystem for developers and product teams, including developer and product portals, template and artifact libraries, knowledge management, onboarding, access and license management, AI-assisted triage, and expert escalation. Own advocacy and community across both disciplines, including communities of practice, technical and product evangelism, onboarding and enablement content, craft standards for specifications and discovery practice, change communications, and structured feedback loops that earn adoption rather than mandate it. Own the innersource ecosystem, applying open-source working practice to proprietary code so that shared libraries, contribution standards, maintainer stewardship, and IP guardrails make reuse across divisions the default rather than the exception. Define and govern the enterprise approach to AI-native and agentic product development and software engineering, including approved tools, guardrails, model and data access, reusable agent workflows spanning research synthesis, specification drafting, prototype generation, code generation, and release readiness, platform integrations, experimentation, and responsible adoption. Create an enterprise measurement system for product and developer productivity and experience, including DORA metrics, cycle time from idea to release, adoption and utilization measures, tool ROI, practitioner sentiment, friction mapping, product outcome and experimentation results, and executive reporting. Build and lead a high-performing global organization across platform engineering, product management, product operations, design and research enablement, developer support, data and analytics, and forward-deployed AI engineering, with clear accountability and a strong talent strategy. Maintain strong operational rigor, security, resilience, financial management, vendor governance, and continuous improvement across the enterprise toolchain. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $220,000 to $350,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: A proven enterprise technology leader who has previously built, transformed, and operated a large-scale Developer Experience, developer platform, DevSecOps, or software engineering enablement function. Minimum of 15 years of progressive technology leadership experience, including responsibility for globally scaled engineering platforms, products, or shared services. Has held enterprise decision rights over tooling used by teams outside their own reporting line, with examples of contested standardization decisions reached alongside divisional CTOs and the trade-offs accepted on risk, cost, and developer experience. Direct ownership of modern product and software development lifecycle platforms in production, including design, source control, CI/CD, building systems, artifact management, developer environments, cloud development infrastructure, application security tooling, and platform integrations. Has owned a platform product roadmap with developers as the customer, including at least one decision to retire or deprioritize a tool that still had an installed user base. Has consolidated overlapping toolchains across multiple business units, and can speak to what was retired, what was recovered in licenses and effort, and how migrations were sequenced without interrupting delivery. Has rolled out AI-assisted development tooling to a developer population at scale, with measured adoption to show for it and defensible answers on guardrails, intellectual property, and model access. Has hired, built, and led a globally distributed organization spanning platform engineering, product management, developer support, and analytics. Excellent executive communication and stakeholder management skills, including the ability to translate technical complexity into clear business decisions, trade-offs, and measurable outcomes. Undergraduate degree required; advanced degree or equivalent relevant experience preferred. Additional Preferred Qualifications: Experience operating developer platforms in a highly regulated, security-conscious, or financial services environment. Experience designing hub-and-spoke operating models that combine enterprise platform ownership with embedded divisional engineering expertise. Has stood up a developer productivity measurement program - DORA metrics, developer sentiment research, adoption and cost data - and used its findings to change a roadmap or investment decision. Experience with enterprise platforms and integrations such as GitHub, Jira, Azure DevOps, Figma, Playwright, CI/CD systems, artifact repositories, developer portals, and API or model context protocol integration layers. Track record of using automation, self-service, data, and AI to improve developer experience and scale support without compromising quality or control. Actively maintains an external view of engineering platform and AI-assisted development practice - through vendor and peer networks, industry forums, or open-source and community participation. . click apply for full job details
11/07/2026
Full time
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 15 The Team: Enterprise Technology & Platforms delivers cross-enterprise technology products, services, and capabilities to S&P Global's organizations and employees worldwide. The Developer Experience and Product Enablement function will own and evolve the enterprise product and software development lifecycle toolchain - the agentic PDLC - bringing together platforms, governance, support, productivity insights, and AI-native product management and engineering capabilities. It spans the full path from discovery and customer insight through definition, design, build, release, and in-market measurement, treating product management and engineering as one connected system rather than two adjacent toolsets. The team will operate as an enterprise hub, partnering closely with divisional CTO and product organizations and embedded practitioners to preserve business context while creating a consistent, scalable experience for both builders and the product leaders who direct them. Responsibilities and Impact: Approximately 10,000 developers across S&P Global build software on a common toolchain, and the product managers, designers, and analysts who decide what gets built work alongside them on a second, largely disconnected one. This role owns both and joins them. That toolchain is critical infrastructure for product discovery, software delivery, engineering productivity, security, resilience, and AI-native development. The role will reduce fragmentation and duplication, close the handoff gaps between product intent and shipped software, strengthen governance and support, and make developer and product experience a measurable strategic capability. Set the enterprise Developer Experience and Product Enablement strategy, product vision, roadmap, operating model, and investment priorities in partnership with the CIO leadership team, divisional CTOs, divisional heads of product, and other senior technology and product leaders. Own the full lifecycle of enterprise software development platforms and tools, including source code management, code collaboration, CI/CD, build engineering, developer environments, code quality and scanning, cloud development infrastructure, and related integrations. Own the full lifecycle of enterprise product management platforms and tools, including customer and market research repositories, idea intake and opportunity assessment, roadmapping and portfolio planning, requirements and specification authoring, design and prototyping, work management and backlog tooling, experimentation and feature management, product analytics, and voice-of-customer and feedback aggregation. Connect the two halves into a single agentic PDLC, establishing the traceable thread from customer insight to opportunity, specification, design, commit, release, and in-market outcome, so that product intent, engineering work, and measured impact reconcile in one system of record rather than in status decks. Manage the toolchain as a coherent portfolio of enterprise products, with clear customer outcomes, service levels, adoption goals, cost transparency, platform health measures, and accountable product ownership. Build a trusted partnership model with divisional CTOs, heads of product, executive sponsors, and embedded divisional practitioners to align enterprise standards with business-specific product and engineering requirements. Lead the consolidation of fragmented tooling, resources, licenses, support processes, and automation across both the product and engineering estates, reducing duplication while managing transitions without disrupting delivery. Establish a scalable support and self-service ecosystem for developers and product teams, including developer and product portals, template and artifact libraries, knowledge management, onboarding, access and license management, AI-assisted triage, and expert escalation. Own advocacy and community across both disciplines, including communities of practice, technical and product evangelism, onboarding and enablement content, craft standards for specifications and discovery practice, change communications, and structured feedback loops that earn adoption rather than mandate it. Own the innersource ecosystem, applying open-source working practice to proprietary code so that shared libraries, contribution standards, maintainer stewardship, and IP guardrails make reuse across divisions the default rather than the exception. Define and govern the enterprise approach to AI-native and agentic product development and software engineering, including approved tools, guardrails, model and data access, reusable agent workflows spanning research synthesis, specification drafting, prototype generation, code generation, and release readiness, platform integrations, experimentation, and responsible adoption. Create an enterprise measurement system for product and developer productivity and experience, including DORA metrics, cycle time from idea to release, adoption and utilization measures, tool ROI, practitioner sentiment, friction mapping, product outcome and experimentation results, and executive reporting. Build and lead a high-performing global organization across platform engineering, product management, product operations, design and research enablement, developer support, data and analytics, and forward-deployed AI engineering, with clear accountability and a strong talent strategy. Maintain strong operational rigor, security, resilience, financial management, vendor governance, and continuous improvement across the enterprise toolchain. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $220,000 to $350,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: A proven enterprise technology leader who has previously built, transformed, and operated a large-scale Developer Experience, developer platform, DevSecOps, or software engineering enablement function. Minimum of 15 years of progressive technology leadership experience, including responsibility for globally scaled engineering platforms, products, or shared services. Has held enterprise decision rights over tooling used by teams outside their own reporting line, with examples of contested standardization decisions reached alongside divisional CTOs and the trade-offs accepted on risk, cost, and developer experience. Direct ownership of modern product and software development lifecycle platforms in production, including design, source control, CI/CD, building systems, artifact management, developer environments, cloud development infrastructure, application security tooling, and platform integrations. Has owned a platform product roadmap with developers as the customer, including at least one decision to retire or deprioritize a tool that still had an installed user base. Has consolidated overlapping toolchains across multiple business units, and can speak to what was retired, what was recovered in licenses and effort, and how migrations were sequenced without interrupting delivery. Has rolled out AI-assisted development tooling to a developer population at scale, with measured adoption to show for it and defensible answers on guardrails, intellectual property, and model access. Has hired, built, and led a globally distributed organization spanning platform engineering, product management, developer support, and analytics. Excellent executive communication and stakeholder management skills, including the ability to translate technical complexity into clear business decisions, trade-offs, and measurable outcomes. Undergraduate degree required; advanced degree or equivalent relevant experience preferred. Additional Preferred Qualifications: Experience operating developer platforms in a highly regulated, security-conscious, or financial services environment. Experience designing hub-and-spoke operating models that combine enterprise platform ownership with embedded divisional engineering expertise. Has stood up a developer productivity measurement program - DORA metrics, developer sentiment research, adoption and cost data - and used its findings to change a roadmap or investment decision. Experience with enterprise platforms and integrations such as GitHub, Jira, Azure DevOps, Figma, Playwright, CI/CD systems, artifact repositories, developer portals, and API or model context protocol integration layers. Track record of using automation, self-service, data, and AI to improve developer experience and scale support without compromising quality or control. Actively maintains an external view of engineering platform and AI-assisted development practice - through vendor and peer networks, industry forums, or open-source and community participation. . click apply for full job details
Job Description Job Description Job Summary: The BI Manager is responsible for leading the Company's Business Intelligence, enterprise reporting, analytics, and data governance functions. This role manages the centralized team responsible for official reports, dashboards, semantic models, data analysis, and related analytical solutions, ensuring business information is accurate, consistent, governed, and aligned with organizational priorities. The BI Manager serves as the primary point of coordination for business stakeholders requesting reporting, dashboards, analytics, and decision-support capabilities. This position works closely with department leaders to understand business requirements and translates those needs into prioritized work for Business Intelligence Engineers, Data Analysts, Report Developers, and other technical resources. The BI Manager partners closely with Software Engineering to understand application data, database structures, integrations, and system changes that affect reporting. The role establishes enterprise reporting standards, authoritative data sources, metric definitions, data ownership practices, and delivery processes that reduce duplicated reporting efforts and provide trusted information across the organization. Key Responsibilities: Leadership & Team Management: Lead, develop, and manage Business Intelligence Engineers, Data Analysts, Report Developers, and other resources assigned to the centralized reporting and analytics function. Establish clear priorities, responsibilities, performance expectations, development plans, and delivery standards for the BI team. Assign and balance work across the team based on business value, urgency, complexity, dependencies, and available capacity. Build a service-oriented culture focused on data accuracy, responsiveness, collaboration, documentation, governance, and continuous improvement. Report on team performance, delivery status, risks, capacity, and strategic BI initiatives to technology and business leadership. Enterprise Reporting Strategy & Governance: Establish and maintain enterprise reporting standards, metric definitions, certified datasets, semantic models, and data governance practices. Define authoritative reporting sources and promote consistent use of approved measures and business definitions across departments. Centralize and coordinate official reporting activities within the BI function to improve consistency, accountability, supportability, and reuse. Develop and maintain processes for report intake, prioritization, approval, development, testing, publication, lifecycle management, retirement, and ongoing support. Establish data ownership, stewardship, quality, lineage, access, retention, and documentation expectations in partnership with appropriate business and technical owners. Reduce duplicate and conflicting reports by promoting reusable datasets, governed semantic models, standardized KPIs, and shared reporting assets. Balance governed enterprise reporting with appropriate self-service analytics capabilities and user enablement. Stakeholder Engagement & Requirements Management: Serve as the primary point of contact for departments requesting reports, dashboards, analytics, data extracts, and related Business Intelligence solutions. Meet with business leaders, process owners, and users to understand objectives, operational processes, reporting needs, decision points, and success criteria. Translate business requirements into clear scope, user stories, data requirements, acceptance criteria, priorities, and delivery plans for BI and technical teams. Manage competing requests across departments while balancing business value, urgency, effort, governance standards, dependencies, and available resources. Facilitate requirements workshops, design reviews, demonstrations, user acceptance testing, release communication, and post-implementation feedback. Communicate priorities, timelines, status, risks, limitations, and data-quality concerns clearly to stakeholders and leadership. Software Engineering & Data Coordination: Partner closely with Software Engineering to understand application architecture, database structures, APIs, integrations, business rules, and technology roadmaps that affect reporting and analytics. Participate in project planning and solution reviews to ensure data, reporting, governance, and analytical requirements are considered during system design and implementation. Coordinate changes to data pipelines, warehouse structures, semantic models, datasets, dashboards, and reports resulting from application, database, integration, or process changes. Work with Software Engineering to define reliable methods for exposing, transforming, validating, and supporting data used by enterprise reporting. Maintain visibility into planned system changes and ensure downstream reporting impacts, dependencies, testing needs, and communication requirements are identified. Support the creation and maintenance of data dictionaries, business definitions, source mappings, lineage documentation, and technical dependencies. BI Platform, Data Warehouse & Delivery Oversight: Own the strategy, roadmap, standards, and operational oversight for Power BI, the enterprise data warehouse, reporting datasets, semantic models, and related BI capabilities. Oversee the design, development, testing, deployment, security, performance, reliability, and support of enterprise reports, dashboards, data models, and analytical solutions. Guide the design and maintenance of ETL/ELT pipelines, dimensional models, curated datasets, and data warehouse structures supporting BI and analytics needs. Review and approve significant BI architecture, modeling, dashboard, workspace, security, and data-governance decisions. Establish standards for Power BI workspaces, access, sharing, deployment, certification, refresh, monitoring, ownership, and support. Monitor platform and report performance, data-refresh reliability, usage, adoption, data quality, and scalability; coordinate corrective and improvement actions. Manage relevant vendors, consultants, licensing, and technology evaluations supporting BI and data initiatives. Perform other duties as assigned. Qualifications: Education and Experience: Bachelor's degree in Information Systems, Business Intelligence, Data Analytics, Computer Science, Business Administration, or a related field preferred; an equivalent combination of relevant education and professional experience may be considered. Five or more years of progressively responsible experience in business intelligence, enterprise reporting, analytics, data warehousing, data governance, or a related discipline preferred. Two or more years demonstrated leadership with BI teams, reporting functions, or complex cross-functional data initiatives preferred. Experience leading reporting intake, requirements management, prioritization, stakeholder communication, and delivery across multiple business functions. Experience with Power BI, enterprise reporting platforms, semantic models, data warehouses, relational databases, and data integration concepts. Telecommunications, broadband, ISP, OSS/BSS, CRM, GIS, network operations, customer operations, or other data-intensive operational experience preferred. Microsoft Power BI, data management, business analysis, project management, or comparable certifications are valued but not required. Skills and Competencies: Strong leadership and people-management skills with the ability to develop technical and analytical professionals and establish clear accountability. Strong understanding of enterprise reporting, data governance, data quality, dimensional modeling, semantic models, ETL/ELT processes, and data warehouse concepts. Working knowledge of Power BI administration and governance, report and dashboard design, DAX, SQL, data modeling, and relational databases. Ability to understand business processes and convert stakeholder objectives into clear reporting, analytical, data, and technical requirements. Ability to collaborate effectively with Software Engineering and understand the reporting impact of application, database, integration, and architectural changes. Ability to define authoritative metrics, resolve conflicting reporting definitions, and guide decisions involving data ownership, quality, access, and governance. Strong prioritization, project coordination, problem-solving, documentation, and organizational judgment. Excellent communication and facilitation skills with the ability to explain complex data concepts, risks, tradeoffs, and status to technical and non-technical audiences. Ability to balance long-term reporting architecture and governance with timely delivery of immediate business needs. Working Conditions: Ability to communicate effectively orally and in writing and operate standard office technology and equipment. Ability to travel to company locations and vendor or partner sites as business needs require. Requires prolonged periods of sitting at a desk and working on a computer workstation. Frequent participation in stakeholder meetings, requirements workshops, design reviews, demonstrations, and planning activities. Must be able to maintain visual focus on screens, dashboards, documents, data models, and written materials for extended periods. . click apply for full job details
11/07/2026
Full time
Job Description Job Description Job Summary: The BI Manager is responsible for leading the Company's Business Intelligence, enterprise reporting, analytics, and data governance functions. This role manages the centralized team responsible for official reports, dashboards, semantic models, data analysis, and related analytical solutions, ensuring business information is accurate, consistent, governed, and aligned with organizational priorities. The BI Manager serves as the primary point of coordination for business stakeholders requesting reporting, dashboards, analytics, and decision-support capabilities. This position works closely with department leaders to understand business requirements and translates those needs into prioritized work for Business Intelligence Engineers, Data Analysts, Report Developers, and other technical resources. The BI Manager partners closely with Software Engineering to understand application data, database structures, integrations, and system changes that affect reporting. The role establishes enterprise reporting standards, authoritative data sources, metric definitions, data ownership practices, and delivery processes that reduce duplicated reporting efforts and provide trusted information across the organization. Key Responsibilities: Leadership & Team Management: Lead, develop, and manage Business Intelligence Engineers, Data Analysts, Report Developers, and other resources assigned to the centralized reporting and analytics function. Establish clear priorities, responsibilities, performance expectations, development plans, and delivery standards for the BI team. Assign and balance work across the team based on business value, urgency, complexity, dependencies, and available capacity. Build a service-oriented culture focused on data accuracy, responsiveness, collaboration, documentation, governance, and continuous improvement. Report on team performance, delivery status, risks, capacity, and strategic BI initiatives to technology and business leadership. Enterprise Reporting Strategy & Governance: Establish and maintain enterprise reporting standards, metric definitions, certified datasets, semantic models, and data governance practices. Define authoritative reporting sources and promote consistent use of approved measures and business definitions across departments. Centralize and coordinate official reporting activities within the BI function to improve consistency, accountability, supportability, and reuse. Develop and maintain processes for report intake, prioritization, approval, development, testing, publication, lifecycle management, retirement, and ongoing support. Establish data ownership, stewardship, quality, lineage, access, retention, and documentation expectations in partnership with appropriate business and technical owners. Reduce duplicate and conflicting reports by promoting reusable datasets, governed semantic models, standardized KPIs, and shared reporting assets. Balance governed enterprise reporting with appropriate self-service analytics capabilities and user enablement. Stakeholder Engagement & Requirements Management: Serve as the primary point of contact for departments requesting reports, dashboards, analytics, data extracts, and related Business Intelligence solutions. Meet with business leaders, process owners, and users to understand objectives, operational processes, reporting needs, decision points, and success criteria. Translate business requirements into clear scope, user stories, data requirements, acceptance criteria, priorities, and delivery plans for BI and technical teams. Manage competing requests across departments while balancing business value, urgency, effort, governance standards, dependencies, and available resources. Facilitate requirements workshops, design reviews, demonstrations, user acceptance testing, release communication, and post-implementation feedback. Communicate priorities, timelines, status, risks, limitations, and data-quality concerns clearly to stakeholders and leadership. Software Engineering & Data Coordination: Partner closely with Software Engineering to understand application architecture, database structures, APIs, integrations, business rules, and technology roadmaps that affect reporting and analytics. Participate in project planning and solution reviews to ensure data, reporting, governance, and analytical requirements are considered during system design and implementation. Coordinate changes to data pipelines, warehouse structures, semantic models, datasets, dashboards, and reports resulting from application, database, integration, or process changes. Work with Software Engineering to define reliable methods for exposing, transforming, validating, and supporting data used by enterprise reporting. Maintain visibility into planned system changes and ensure downstream reporting impacts, dependencies, testing needs, and communication requirements are identified. Support the creation and maintenance of data dictionaries, business definitions, source mappings, lineage documentation, and technical dependencies. BI Platform, Data Warehouse & Delivery Oversight: Own the strategy, roadmap, standards, and operational oversight for Power BI, the enterprise data warehouse, reporting datasets, semantic models, and related BI capabilities. Oversee the design, development, testing, deployment, security, performance, reliability, and support of enterprise reports, dashboards, data models, and analytical solutions. Guide the design and maintenance of ETL/ELT pipelines, dimensional models, curated datasets, and data warehouse structures supporting BI and analytics needs. Review and approve significant BI architecture, modeling, dashboard, workspace, security, and data-governance decisions. Establish standards for Power BI workspaces, access, sharing, deployment, certification, refresh, monitoring, ownership, and support. Monitor platform and report performance, data-refresh reliability, usage, adoption, data quality, and scalability; coordinate corrective and improvement actions. Manage relevant vendors, consultants, licensing, and technology evaluations supporting BI and data initiatives. Perform other duties as assigned. Qualifications: Education and Experience: Bachelor's degree in Information Systems, Business Intelligence, Data Analytics, Computer Science, Business Administration, or a related field preferred; an equivalent combination of relevant education and professional experience may be considered. Five or more years of progressively responsible experience in business intelligence, enterprise reporting, analytics, data warehousing, data governance, or a related discipline preferred. Two or more years demonstrated leadership with BI teams, reporting functions, or complex cross-functional data initiatives preferred. Experience leading reporting intake, requirements management, prioritization, stakeholder communication, and delivery across multiple business functions. Experience with Power BI, enterprise reporting platforms, semantic models, data warehouses, relational databases, and data integration concepts. Telecommunications, broadband, ISP, OSS/BSS, CRM, GIS, network operations, customer operations, or other data-intensive operational experience preferred. Microsoft Power BI, data management, business analysis, project management, or comparable certifications are valued but not required. Skills and Competencies: Strong leadership and people-management skills with the ability to develop technical and analytical professionals and establish clear accountability. Strong understanding of enterprise reporting, data governance, data quality, dimensional modeling, semantic models, ETL/ELT processes, and data warehouse concepts. Working knowledge of Power BI administration and governance, report and dashboard design, DAX, SQL, data modeling, and relational databases. Ability to understand business processes and convert stakeholder objectives into clear reporting, analytical, data, and technical requirements. Ability to collaborate effectively with Software Engineering and understand the reporting impact of application, database, integration, and architectural changes. Ability to define authoritative metrics, resolve conflicting reporting definitions, and guide decisions involving data ownership, quality, access, and governance. Strong prioritization, project coordination, problem-solving, documentation, and organizational judgment. Excellent communication and facilitation skills with the ability to explain complex data concepts, risks, tradeoffs, and status to technical and non-technical audiences. Ability to balance long-term reporting architecture and governance with timely delivery of immediate business needs. Working Conditions: Ability to communicate effectively orally and in writing and operate standard office technology and equipment. Ability to travel to company locations and vendor or partner sites as business needs require. Requires prolonged periods of sitting at a desk and working on a computer workstation. Frequent participation in stakeholder meetings, requirements workshops, design reviews, demonstrations, and planning activities. Must be able to maintain visual focus on screens, dashboards, documents, data models, and written materials for extended periods. . click apply for full job details
Job Description Job Description Company Description Every minute of every day, Smiths Detection's threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defense, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centers, with a global network of 3,500 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. Job Description Job Purpose: The Digital Applications Engineer enables the digital (pre) sales team by providing application expertise and technical customer support throughout complex sales opportunities. Acting as a bridge between Sales, Product Management, Solution Architects, and customers, the role translates customer challenges into value-driven digital solutions. Through deep knowledge of digital applications, aviation X-ray networking, and AI-powered screening technologies, the Technical Applications Engineer supports customer engagements, demonstrates solution value, addresses technical concerns, and helps advance opportunities toward successful closure. The role focuses on technical sales enablement and solution consulting, without ownership of product strategy, pricing, architecture, implementation, or commercial opportunities. Duties: Partner with Digital Sales Executives and Key Account Managers (KAMs) on proposal for wider digital portfolio upsell opportunities. Run technical demonstrations, workshops and proof-of-concept engagements with prospective and existing customers. Feed customer and market technical requirements back into Digital Portfolio/Product teams to inform the roadmap (e.g. ELECTORA feature prioritisation). Support senior and C-level technical engagement with strategic accounts and regulators (e.g. TSA), positioning Smiths Detection's open-architecture and interoperability credentials. Build and maintain standardised technical playbooks and collateral to make pursuits repeatable across regions. Apply strong technical and commercial judgement to support business case development, solution pricing input, and contract technical schedules. Maintain accurate technical opportunity records and handover documentation through CRM and governance processes to support delivery planning. Monitor technology trends, competitor architectures and emerging standards to identify risks and opportunities for the digital portfolio. Prioritise support for strategic aviation pursuits while extending technical coverage into Ports & Borders, Urban Security, and other target market segments. Contribute to onboarding and enablement of new digital and technical sales colleagues, sharing solution and architecture expertise. Ensure all technical and commercial activities are conducted in accordance with company policies, ethical standards, regulatory requirements and applicable governance processes. Identify technical, operational, and business risks early in the sales cycle and support opportunity qualification activities. Serve as a trusted technical advisor during customer engagements, workshops, executive briefings, demonstrations, and industry events. Support customers in understanding best practices and operational use cases for digital solutions. Qualifications Technical Application and Product Expertise Knowledge & Experience: Bachelor's degree or equivalent experience in Engineering, Computer Science, IT, or a related technical field. Background in solutions architecture, network/systems engineering, or technical pre-sales - ideally in security screening, aviation, critical infrastructure, or enterprise software/SaaS. Strong grasp of networking, systems integration and cloud/on-prem deployment models; comfortable working across IT and OT environments. Experience supporting complex, multi-stakeholder tenders and RFPs. The ability to assess customer environments, interpret operational requirements, and identify practical ways in which digital applications can support improved performance. You take a structured approach to technical questions and customer challenges. (DNSA role) Knowledge of cybersecurity, cloud solutions, AI-enabled applications or digital transformation programs. Experience participating in government procurement and tender processes. Willingness to travel to support regional pursuits. The ability to explain complex technical concepts in clear, accessible, and value-focused language. You are comfortable communicating with both technical and non-technical stakeholders, including IT teams, security operations, procurement, and operational leadership. Competence and Abilities: A strong understanding of how technical capabilities contribute to customer value and commercial success. You can connect application functionality to customer priorities such as operational performance, productivity, cost efficiency, investment protection, compliance, and risk reduction. The understanding and recognition of the organisation's commercial environment and positioning themselves, their role and their actions to support the organisation's commercial success. Strong understanding of Digital/IT technology, procurement processes, and industry regulations. Exposure to customers in market segments such as Aviation, Ports & Borders and Urban Security. Excellent communication, presentation and stakeholder management skills. The ability to explain complex technical concepts in clear, accessible, and value-focused language. You are comfortable communicating with both technical and non-technical stakeholders, including IT teams, security operations, procurement, and operational leadership. Collaboration and influencing with a Global mindset, cultural awareness. The ability to engage, challenge and work effectively with others. Strong relationship-building skills with both technical and commercial stakeholders. Proven matrix and stakeholder management skills/experience working virtually in diverse teams. Collaborative style - comfortable working closely with sales, product and delivery teams. Strong analytical and structured problem-solving skills. Effective planning, prioritisation and multi-pursuit management capability. Willing and able to identify and support change and continuous improvement in own and wider business environment. High degree of resilience, self-motivation and accountability. What Success Looks Like Success in this role means that the digital sales force has access to the specialist knowledge and customer-facing support needed to progress opportunities confidently and effectively. Customers clearly understand how our digital applications address their operational challenges and what value they can expect from their investment. Drive a measurable increase in the conversion rate of upsell opportunities within supported tenders. Reusable technical playbooks and collateral adopted across regions. Strong technical credibility with strategic accounts and regulators (e.g. TSA). Positive customer adoption of digital solutions following technical engagement. Growth in software penetration across the installed base, tracking to the group ambition as defined. Additional Information We offer Join us and we'll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You'll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You'll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place. Smiths Detection is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity PostersIf you'd like to view a copy of the company's affirmative action plan or policy statement, please email . The total compensation for this position ranges from $147,521.25 - $221,281.25/yr (Salary to be determined by the education, experience, knowledge, skills, & abilities of the applicant and the alignment with the internal team & market data). This role offers a competitive Business Profit Plan. This position includes a competitive benefits package. The comprehensive benefits package includes medical, dental & vision insurance; 401(k) with company match; paid time off; and other benefits. For details . click apply for full job details
11/07/2026
Full time
Job Description Job Description Company Description Every minute of every day, Smiths Detection's threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defense, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centers, with a global network of 3,500 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. Job Description Job Purpose: The Digital Applications Engineer enables the digital (pre) sales team by providing application expertise and technical customer support throughout complex sales opportunities. Acting as a bridge between Sales, Product Management, Solution Architects, and customers, the role translates customer challenges into value-driven digital solutions. Through deep knowledge of digital applications, aviation X-ray networking, and AI-powered screening technologies, the Technical Applications Engineer supports customer engagements, demonstrates solution value, addresses technical concerns, and helps advance opportunities toward successful closure. The role focuses on technical sales enablement and solution consulting, without ownership of product strategy, pricing, architecture, implementation, or commercial opportunities. Duties: Partner with Digital Sales Executives and Key Account Managers (KAMs) on proposal for wider digital portfolio upsell opportunities. Run technical demonstrations, workshops and proof-of-concept engagements with prospective and existing customers. Feed customer and market technical requirements back into Digital Portfolio/Product teams to inform the roadmap (e.g. ELECTORA feature prioritisation). Support senior and C-level technical engagement with strategic accounts and regulators (e.g. TSA), positioning Smiths Detection's open-architecture and interoperability credentials. Build and maintain standardised technical playbooks and collateral to make pursuits repeatable across regions. Apply strong technical and commercial judgement to support business case development, solution pricing input, and contract technical schedules. Maintain accurate technical opportunity records and handover documentation through CRM and governance processes to support delivery planning. Monitor technology trends, competitor architectures and emerging standards to identify risks and opportunities for the digital portfolio. Prioritise support for strategic aviation pursuits while extending technical coverage into Ports & Borders, Urban Security, and other target market segments. Contribute to onboarding and enablement of new digital and technical sales colleagues, sharing solution and architecture expertise. Ensure all technical and commercial activities are conducted in accordance with company policies, ethical standards, regulatory requirements and applicable governance processes. Identify technical, operational, and business risks early in the sales cycle and support opportunity qualification activities. Serve as a trusted technical advisor during customer engagements, workshops, executive briefings, demonstrations, and industry events. Support customers in understanding best practices and operational use cases for digital solutions. Qualifications Technical Application and Product Expertise Knowledge & Experience: Bachelor's degree or equivalent experience in Engineering, Computer Science, IT, or a related technical field. Background in solutions architecture, network/systems engineering, or technical pre-sales - ideally in security screening, aviation, critical infrastructure, or enterprise software/SaaS. Strong grasp of networking, systems integration and cloud/on-prem deployment models; comfortable working across IT and OT environments. Experience supporting complex, multi-stakeholder tenders and RFPs. The ability to assess customer environments, interpret operational requirements, and identify practical ways in which digital applications can support improved performance. You take a structured approach to technical questions and customer challenges. (DNSA role) Knowledge of cybersecurity, cloud solutions, AI-enabled applications or digital transformation programs. Experience participating in government procurement and tender processes. Willingness to travel to support regional pursuits. The ability to explain complex technical concepts in clear, accessible, and value-focused language. You are comfortable communicating with both technical and non-technical stakeholders, including IT teams, security operations, procurement, and operational leadership. Competence and Abilities: A strong understanding of how technical capabilities contribute to customer value and commercial success. You can connect application functionality to customer priorities such as operational performance, productivity, cost efficiency, investment protection, compliance, and risk reduction. The understanding and recognition of the organisation's commercial environment and positioning themselves, their role and their actions to support the organisation's commercial success. Strong understanding of Digital/IT technology, procurement processes, and industry regulations. Exposure to customers in market segments such as Aviation, Ports & Borders and Urban Security. Excellent communication, presentation and stakeholder management skills. The ability to explain complex technical concepts in clear, accessible, and value-focused language. You are comfortable communicating with both technical and non-technical stakeholders, including IT teams, security operations, procurement, and operational leadership. Collaboration and influencing with a Global mindset, cultural awareness. The ability to engage, challenge and work effectively with others. Strong relationship-building skills with both technical and commercial stakeholders. Proven matrix and stakeholder management skills/experience working virtually in diverse teams. Collaborative style - comfortable working closely with sales, product and delivery teams. Strong analytical and structured problem-solving skills. Effective planning, prioritisation and multi-pursuit management capability. Willing and able to identify and support change and continuous improvement in own and wider business environment. High degree of resilience, self-motivation and accountability. What Success Looks Like Success in this role means that the digital sales force has access to the specialist knowledge and customer-facing support needed to progress opportunities confidently and effectively. Customers clearly understand how our digital applications address their operational challenges and what value they can expect from their investment. Drive a measurable increase in the conversion rate of upsell opportunities within supported tenders. Reusable technical playbooks and collateral adopted across regions. Strong technical credibility with strategic accounts and regulators (e.g. TSA). Positive customer adoption of digital solutions following technical engagement. Growth in software penetration across the installed base, tracking to the group ambition as defined. Additional Information We offer Join us and we'll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You'll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You'll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place. Smiths Detection is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity PostersIf you'd like to view a copy of the company's affirmative action plan or policy statement, please email . The total compensation for this position ranges from $147,521.25 - $221,281.25/yr (Salary to be determined by the education, experience, knowledge, skills, & abilities of the applicant and the alignment with the internal team & market data). This role offers a competitive Business Profit Plan. This position includes a competitive benefits package. The comprehensive benefits package includes medical, dental & vision insurance; 401(k) with company match; paid time off; and other benefits. For details . click apply for full job details
Job Description Job Description Regional Manager, Services Accelerate Performance. About CAI Software CAI Software builds purpose-built solutions that help manufacturers, processors, and distributors accelerate performance. Our mission is to enable manufacturers to transform performance through a connected, AI-assisted ecosystem that delivers visibility, control, and continuous improvement. We bring the deep operational expertise and enterprise infrastructure to be a true long-term performance partner. With 6,200+ active customers worldwide and a market-leading position in every vertical we serve, CAI combines 45+ years of industry expertise with modern AI-driven execution - helping businesses move faster, operate smarter, and perform at their peak. We work across 15+ industries and 10+ countries, guided by three values built into our name: Candor, Accountability, and Impact. CAI Business Units and the Markets We Serve CAI Software is organized into three business units: Graphic Communications, Process Manufacturing, and Discrete Manufacturing - aligned to the industries we serve. This structure keeps our teams close to customer needs while operating with the scale and support of a global software company. Process Manufacturing This role is part of our Process Manufacturing business unit, which delivers ERP and operational software to manufacturers that transform raw materials into finished goods through formulas, recipes, or batch-driven processes. We serve food and beverage, pharmaceutical, chemical, nutraceutical, paint, supply chain logistics and related manufacturers - supporting end-to-end operations built for measurable performance outcomes. PlanetTogether provides advanced planning and scheduling software (APS) and thoughtware for multi-plant manufacturers. PlanetTogether APS tightly integrates with SAP, Microsoft, and other supply chain systems. We believe that manufacturing is a super force of social change. It lifts people out of poverty and improves lives. This is why helping manufacturers to have a greater impact, serve their customers better and be more successful drives us to push harder every day. About the Role CAI Software is seeking an experienced supply chain and/or production planning professional, who is ready to take the next step in his or her career as Regional Manager within our Global Partnerships team. This role will focus on Global Partnership growth for our new PlanetTogether product that provides advanced planning and scheduling software (APS) and thoughtware for multi-plant manufacturers. In general, we're looking for team members whose equilibrium is juggling multiple projects and priorities. Strong candidates will possess an innate ability to set the standard and strive for excellence every minute of the day. What You'll Do Overseeing the expansion of the partner SI services capabilities within the region (e.g. integration, design, configuration, and project management). Providing dedicated partner support on any pre-sales, sales, and training activities, including but not limited to conducting product demonstrations, leading initial sales calls, attending industry events, etc. Leading enablement workshops within the region. Maintaining up-to-date partner rosters which detail roles and capabilities of each individual partner resource. Serving as PlanetTogether's leadership contact in the assigned region(s). Providing partners with product and implementation expertise in the region. Delivering weekly reports to PlanetTogether's Executive Leadership Team on all strategic and tactical initiatives. What We're Looking For Bachelor's degree or higher. 5+ years of experience in the supply chain or production planning space. 5+ years of experience implementing detailed production scheduling solutions (PlanetTogether preferred, though experience in software similar to OpCenter, Eyelit, Asprova, and Ortems is also acceptable). 5+ years of experience managing strategic relationships and accounts. Advanced aptitude and ability to demonstrate the use of integrated enterprise software. Working knowledge of SQL or other relational databases would be helpful. Native-level fluency in English (reading, writing, speaking) and comfortable speaking with colleagues, partners, and clients across all mediums. Conversational skills in Chinese (Mandarin), Japanese, French (France), Spanish, or German a major plus. Why Join CAI At CAI, we are building something that matters. With 6,200+ customers across 15+ industries and active investment in AI-driven performance tools, we are positioned to define what the next generation of manufacturing software looks like - and we are building the team to lead that work. Our four pillars define how we deliver for customers - and how we work: Built to Fit - Fits how your business runs so performance comes standard Built to Expedite - Speeds time to performance without heavy lifts or delays. Built to Deliver - AI turns action and insights into measurable performance. Built to Scale - Sustains and scales performance without disruption.
11/07/2026
Full time
Job Description Job Description Regional Manager, Services Accelerate Performance. About CAI Software CAI Software builds purpose-built solutions that help manufacturers, processors, and distributors accelerate performance. Our mission is to enable manufacturers to transform performance through a connected, AI-assisted ecosystem that delivers visibility, control, and continuous improvement. We bring the deep operational expertise and enterprise infrastructure to be a true long-term performance partner. With 6,200+ active customers worldwide and a market-leading position in every vertical we serve, CAI combines 45+ years of industry expertise with modern AI-driven execution - helping businesses move faster, operate smarter, and perform at their peak. We work across 15+ industries and 10+ countries, guided by three values built into our name: Candor, Accountability, and Impact. CAI Business Units and the Markets We Serve CAI Software is organized into three business units: Graphic Communications, Process Manufacturing, and Discrete Manufacturing - aligned to the industries we serve. This structure keeps our teams close to customer needs while operating with the scale and support of a global software company. Process Manufacturing This role is part of our Process Manufacturing business unit, which delivers ERP and operational software to manufacturers that transform raw materials into finished goods through formulas, recipes, or batch-driven processes. We serve food and beverage, pharmaceutical, chemical, nutraceutical, paint, supply chain logistics and related manufacturers - supporting end-to-end operations built for measurable performance outcomes. PlanetTogether provides advanced planning and scheduling software (APS) and thoughtware for multi-plant manufacturers. PlanetTogether APS tightly integrates with SAP, Microsoft, and other supply chain systems. We believe that manufacturing is a super force of social change. It lifts people out of poverty and improves lives. This is why helping manufacturers to have a greater impact, serve their customers better and be more successful drives us to push harder every day. About the Role CAI Software is seeking an experienced supply chain and/or production planning professional, who is ready to take the next step in his or her career as Regional Manager within our Global Partnerships team. This role will focus on Global Partnership growth for our new PlanetTogether product that provides advanced planning and scheduling software (APS) and thoughtware for multi-plant manufacturers. In general, we're looking for team members whose equilibrium is juggling multiple projects and priorities. Strong candidates will possess an innate ability to set the standard and strive for excellence every minute of the day. What You'll Do Overseeing the expansion of the partner SI services capabilities within the region (e.g. integration, design, configuration, and project management). Providing dedicated partner support on any pre-sales, sales, and training activities, including but not limited to conducting product demonstrations, leading initial sales calls, attending industry events, etc. Leading enablement workshops within the region. Maintaining up-to-date partner rosters which detail roles and capabilities of each individual partner resource. Serving as PlanetTogether's leadership contact in the assigned region(s). Providing partners with product and implementation expertise in the region. Delivering weekly reports to PlanetTogether's Executive Leadership Team on all strategic and tactical initiatives. What We're Looking For Bachelor's degree or higher. 5+ years of experience in the supply chain or production planning space. 5+ years of experience implementing detailed production scheduling solutions (PlanetTogether preferred, though experience in software similar to OpCenter, Eyelit, Asprova, and Ortems is also acceptable). 5+ years of experience managing strategic relationships and accounts. Advanced aptitude and ability to demonstrate the use of integrated enterprise software. Working knowledge of SQL or other relational databases would be helpful. Native-level fluency in English (reading, writing, speaking) and comfortable speaking with colleagues, partners, and clients across all mediums. Conversational skills in Chinese (Mandarin), Japanese, French (France), Spanish, or German a major plus. Why Join CAI At CAI, we are building something that matters. With 6,200+ customers across 15+ industries and active investment in AI-driven performance tools, we are positioned to define what the next generation of manufacturing software looks like - and we are building the team to lead that work. Our four pillars define how we deliver for customers - and how we work: Built to Fit - Fits how your business runs so performance comes standard Built to Expedite - Speeds time to performance without heavy lifts or delays. Built to Deliver - AI turns action and insights into measurable performance. Built to Scale - Sustains and scales performance without disruption.
Job Description Job Description Position Systems Analyst - Smart Manufacturing Location Arden, NC Job Purpose The Arden campus offers two world class technical centers and a cutting-edge manufacturing facility that designs and produces turbos, fan, and fan drive components for the automotive industry. The Arden campus offers a multitude of career opportunities and is in the beautiful mountains of Western North Carolina. The Smart Manufacturing team drives the future of connected, data-driven production, delivering secure and scalable solutions across MES, Industry 4.0, IIoT, and digital transformation. We connect machines, systems, and data across our global production sites to enable real-time visibility, standardized digital capabilities, advanced analytics, and continuous productivity improvements - working closely with manufacturing, engineering, logistics, IT, and business stakeholders to reduce complexity, uphold global standards, and accelerate adoption of smart manufacturing technologies. Reporting to the Manager Smart Manufacturing IT, this role translates manufacturing requirements into functional designs, configurations, integrations, test plans, and support models for scalable MES, IIoT, and smart manufacturing solutions. It bridges manufacturing, IT, and business stakeholders to enable data-driven operations, secure OT/IT integration, and measurable gains in productivity, flexibility, resilience, and sustainability - with an eye on where the smart factory is heading, not just where it is today. Key Responsibilities Contribute to the design, rollout, and continuous improvement of a global smart manufacturing / IIoT platform connecting machines, systems, and data across production environments Partner with international, cross-functional teams to define scalable digital standards, reusable solution patterns, and integration frameworks for Industry 4.0 and IIoT. Identify and evaluate high-value digital use cases - production optimization, logistics, predictive insights, energy efficiency, and data-driven decision support Lead assigned solutions and projects end to end, from concept to handover: planning, estimation, delivery tracking, and management of risks, scope, dependencies, and change requests, with regular updates to stakeholders and steering committees. Analyze, design, and standardize global target processes, data flows, and digital tools together with local production, logistics, engineering, and IT organizations. Evaluate emerging technologies - IioT integration, edge/cloud connectivity, industrial data architecture, and analytics/AI enablement - to strengthen future smart-factory capabilities and keep solutions extensible (e.g., digital-twin- and analytics-ready) Ensure stable day-to-day operation of smart manufacturing systems while introducing innovative services and embedding digital-lean principles into future solutions Develop technical specifications, perform IT testing, and create documentation and end-user training, so systems are adopted correctly and meet business needs Identify, shape, and help deliver AI/ML and advanced-analytics use cases - e.g., predictive maintenance, anomaly detection, vision-based quality, and AI-assisted decision support - translating them from concept into scalable, production-ready solutions Train, coach, and build digital competencies among IT and business stakeholders across the domain What we are looking for Bachelor's degree in information systems, Computer Science, Manufacturing/Industrial Engineering, or related fields 3+ years of professional experience in consulting or industry (automotive/manufacturing preferred) across IT, engineering, production, and/or logistics - including hands-on implementation and support of Industry 4.0 technologies and business digitalization Solid understanding of Industry 4.0 and digital manufacturing solutions - familiarity with SAP, MES, and IIoT platforms, plus awareness of edge/cloud, analytics, and industrial data architecture Self-starter, open to innovative ideas, able to prioritize across multiple projects, work to tight deadlines, and adapt to changing priorities Ability to deliver IT solutions that meet business needs within budget and timelines in a global organization Fluent English (additional languages a plus); willingness to travel up to 30% Company Description Branex Group is a Minority-owned Technical Staffing firm headquartered in Auburn Hills, MI. We are a Certified Women's Owned Business through the Women's Business Enterprise National Council (WBENC). We specialize in Engineering, Information Technology, Robotics, Human Resources, and Finance opportunities across the United States. Branex Group is committed to being an Equal Employment Opportunity Employer and fostering a diverse and inclusive workplace. We ensure all applicants and employees are considered without discrimination or harassment based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, disability status, genetics, or any other protected characteristic by State and Federal laws. Branex Group offers the following benefits: - Medical Insurance - Dental Insurance - Vision insurance - Paid time off - 401(k) This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Company Description Branex Group is a Minority-owned Technical Staffing firm headquartered in Auburn Hills, MI. We are a Certified Women's Owned Business through the Women's Business Enterprise National Council (WBENC). We specialize in Engineering, Information Technology, Robotics, Human Resources, and Finance opportunities across the United States. Branex Group is committed to being an Equal Employment Opportunity Employer and fostering a diverse and inclusive workplace. We ensure all applicants and employees are considered without discrimination or harassment based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, disability status, genetics, or any other protected characteristic by State and Federal laws. Branex Group offers the following benefits: - Medical Insurance - Dental Insurance - Vision insurance - Paid time off - 401(k) This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
11/07/2026
Full time
Job Description Job Description Position Systems Analyst - Smart Manufacturing Location Arden, NC Job Purpose The Arden campus offers two world class technical centers and a cutting-edge manufacturing facility that designs and produces turbos, fan, and fan drive components for the automotive industry. The Arden campus offers a multitude of career opportunities and is in the beautiful mountains of Western North Carolina. The Smart Manufacturing team drives the future of connected, data-driven production, delivering secure and scalable solutions across MES, Industry 4.0, IIoT, and digital transformation. We connect machines, systems, and data across our global production sites to enable real-time visibility, standardized digital capabilities, advanced analytics, and continuous productivity improvements - working closely with manufacturing, engineering, logistics, IT, and business stakeholders to reduce complexity, uphold global standards, and accelerate adoption of smart manufacturing technologies. Reporting to the Manager Smart Manufacturing IT, this role translates manufacturing requirements into functional designs, configurations, integrations, test plans, and support models for scalable MES, IIoT, and smart manufacturing solutions. It bridges manufacturing, IT, and business stakeholders to enable data-driven operations, secure OT/IT integration, and measurable gains in productivity, flexibility, resilience, and sustainability - with an eye on where the smart factory is heading, not just where it is today. Key Responsibilities Contribute to the design, rollout, and continuous improvement of a global smart manufacturing / IIoT platform connecting machines, systems, and data across production environments Partner with international, cross-functional teams to define scalable digital standards, reusable solution patterns, and integration frameworks for Industry 4.0 and IIoT. Identify and evaluate high-value digital use cases - production optimization, logistics, predictive insights, energy efficiency, and data-driven decision support Lead assigned solutions and projects end to end, from concept to handover: planning, estimation, delivery tracking, and management of risks, scope, dependencies, and change requests, with regular updates to stakeholders and steering committees. Analyze, design, and standardize global target processes, data flows, and digital tools together with local production, logistics, engineering, and IT organizations. Evaluate emerging technologies - IioT integration, edge/cloud connectivity, industrial data architecture, and analytics/AI enablement - to strengthen future smart-factory capabilities and keep solutions extensible (e.g., digital-twin- and analytics-ready) Ensure stable day-to-day operation of smart manufacturing systems while introducing innovative services and embedding digital-lean principles into future solutions Develop technical specifications, perform IT testing, and create documentation and end-user training, so systems are adopted correctly and meet business needs Identify, shape, and help deliver AI/ML and advanced-analytics use cases - e.g., predictive maintenance, anomaly detection, vision-based quality, and AI-assisted decision support - translating them from concept into scalable, production-ready solutions Train, coach, and build digital competencies among IT and business stakeholders across the domain What we are looking for Bachelor's degree in information systems, Computer Science, Manufacturing/Industrial Engineering, or related fields 3+ years of professional experience in consulting or industry (automotive/manufacturing preferred) across IT, engineering, production, and/or logistics - including hands-on implementation and support of Industry 4.0 technologies and business digitalization Solid understanding of Industry 4.0 and digital manufacturing solutions - familiarity with SAP, MES, and IIoT platforms, plus awareness of edge/cloud, analytics, and industrial data architecture Self-starter, open to innovative ideas, able to prioritize across multiple projects, work to tight deadlines, and adapt to changing priorities Ability to deliver IT solutions that meet business needs within budget and timelines in a global organization Fluent English (additional languages a plus); willingness to travel up to 30% Company Description Branex Group is a Minority-owned Technical Staffing firm headquartered in Auburn Hills, MI. We are a Certified Women's Owned Business through the Women's Business Enterprise National Council (WBENC). We specialize in Engineering, Information Technology, Robotics, Human Resources, and Finance opportunities across the United States. Branex Group is committed to being an Equal Employment Opportunity Employer and fostering a diverse and inclusive workplace. We ensure all applicants and employees are considered without discrimination or harassment based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, disability status, genetics, or any other protected characteristic by State and Federal laws. Branex Group offers the following benefits: - Medical Insurance - Dental Insurance - Vision insurance - Paid time off - 401(k) This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Company Description Branex Group is a Minority-owned Technical Staffing firm headquartered in Auburn Hills, MI. We are a Certified Women's Owned Business through the Women's Business Enterprise National Council (WBENC). We specialize in Engineering, Information Technology, Robotics, Human Resources, and Finance opportunities across the United States. Branex Group is committed to being an Equal Employment Opportunity Employer and fostering a diverse and inclusive workplace. We ensure all applicants and employees are considered without discrimination or harassment based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, disability status, genetics, or any other protected characteristic by State and Federal laws. Branex Group offers the following benefits: - Medical Insurance - Dental Insurance - Vision insurance - Paid time off - 401(k) This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Description Job Description Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on LinkedIn, Facebook, Instagram, X and YouTube. Job Description The Analytics and Performance Operations (APEX) team supporting AbbVie's US Commercial organization is growing every day. We comprise highly respected researchers, analysts, and Data SMEs striving to be the gold standard Research & Analytics organization within the biopharmaceutical industry. We serve as strategic in-house advisor and pragmatic compass to Marketing, Sales, and Leadership - ensuring that all decisions are grounded in rigorous intelligence and earned intuition. We look at 'data' differently - as an input into insight generation, not an endgame. We appreciate ambiguity but recognize the need for clarity. We work tirelessly to build new capabilities and skill sets, encouraging our team members to pull up a chair, be themselves, be creative, speak their minds, and do good work. Patients depend on us, and we take that very seriously - without taking ourselves too seriously. We are smart, fun, quirky, and innovative - and we'd love for you to join us. The Manager of Data Strategy and Business Intelligence will develop and execute data strategy plans to support the Market Access and Patient Services organization. This role will report to the Associate Director - Market Access and Patient Services Data Transformation support enterprise capabilities for the APEX organization Responsibilities: Maintain comprehensive knowledge of market access data architecture and data flows Proactively identify and resolve data quality and integrity issues Collaborate with Business technology Solutions (BTS) and data engineering teams to optimize data pipelines Troubleshoot complex data-related problems and implement sustainable solutions Develop and execute a plan for data acquisition and enablement across the various Market Access data domains Serve as a subject matter expert for data related to key Market Access domains (eg: claims, Payor and Plan hierarchy, syndicated data assets etc.) Lead the design, build, and implementation of new BI platforms and analytics solutions Drive ongoing platform enhancements based on evolving business needs and technological advancements Establish and maintain BI standards, best practices, and governance frameworks Partner with business stakeholders to gather, document, and manage requirements for key performance indicators (KPIs) Define and maintain business rules ensuring data accuracy and consistency across reporting Translate complex business needs into technical specifications for BI solutions Execute data assessments across new and existing data assets and make use case recommendations to analytics teams. Qualifications Bachelor's degree in one of the following fields: Business, Management Information Systems, Engineering, and/or Operations is required 5+ years of experience in business intelligence, data analytics, or related field 3-5 years of experience in leading projects independently Experience in concepts of Managed Market controls and pricing (Trade, PBMs, Payors, Government), Pharmaceutical supply chain, Health system affiliations and formulary data Experience in business and/or analytics consulting roles for technology/analytics services companies a plus. Strong working knowledge of syndicated pharmaceutical data sources, including claims data sources Proven track record of successfully delivering BI initiatives from concept to production Strong analytical mindset with passion for working with data Hands-on proficiency in BI tools and platforms (e.g. Power BI) Experience with data modeling and database design principles Hands on ability with tools, programming languages and cloud infrastructure for ETL - SQL, Trino Snowflake, AWS. Strong experience with data enablement including dimensional data models, ETL workflows and SQL queries leveraging a variety of technologies to support the analytics value chain across descriptive and predictive analytics Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit -us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: -us/reasonable- accommodations.html
11/07/2026
Full time
Job Description Job Description Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on LinkedIn, Facebook, Instagram, X and YouTube. Job Description The Analytics and Performance Operations (APEX) team supporting AbbVie's US Commercial organization is growing every day. We comprise highly respected researchers, analysts, and Data SMEs striving to be the gold standard Research & Analytics organization within the biopharmaceutical industry. We serve as strategic in-house advisor and pragmatic compass to Marketing, Sales, and Leadership - ensuring that all decisions are grounded in rigorous intelligence and earned intuition. We look at 'data' differently - as an input into insight generation, not an endgame. We appreciate ambiguity but recognize the need for clarity. We work tirelessly to build new capabilities and skill sets, encouraging our team members to pull up a chair, be themselves, be creative, speak their minds, and do good work. Patients depend on us, and we take that very seriously - without taking ourselves too seriously. We are smart, fun, quirky, and innovative - and we'd love for you to join us. The Manager of Data Strategy and Business Intelligence will develop and execute data strategy plans to support the Market Access and Patient Services organization. This role will report to the Associate Director - Market Access and Patient Services Data Transformation support enterprise capabilities for the APEX organization Responsibilities: Maintain comprehensive knowledge of market access data architecture and data flows Proactively identify and resolve data quality and integrity issues Collaborate with Business technology Solutions (BTS) and data engineering teams to optimize data pipelines Troubleshoot complex data-related problems and implement sustainable solutions Develop and execute a plan for data acquisition and enablement across the various Market Access data domains Serve as a subject matter expert for data related to key Market Access domains (eg: claims, Payor and Plan hierarchy, syndicated data assets etc.) Lead the design, build, and implementation of new BI platforms and analytics solutions Drive ongoing platform enhancements based on evolving business needs and technological advancements Establish and maintain BI standards, best practices, and governance frameworks Partner with business stakeholders to gather, document, and manage requirements for key performance indicators (KPIs) Define and maintain business rules ensuring data accuracy and consistency across reporting Translate complex business needs into technical specifications for BI solutions Execute data assessments across new and existing data assets and make use case recommendations to analytics teams. Qualifications Bachelor's degree in one of the following fields: Business, Management Information Systems, Engineering, and/or Operations is required 5+ years of experience in business intelligence, data analytics, or related field 3-5 years of experience in leading projects independently Experience in concepts of Managed Market controls and pricing (Trade, PBMs, Payors, Government), Pharmaceutical supply chain, Health system affiliations and formulary data Experience in business and/or analytics consulting roles for technology/analytics services companies a plus. Strong working knowledge of syndicated pharmaceutical data sources, including claims data sources Proven track record of successfully delivering BI initiatives from concept to production Strong analytical mindset with passion for working with data Hands-on proficiency in BI tools and platforms (e.g. Power BI) Experience with data modeling and database design principles Hands on ability with tools, programming languages and cloud infrastructure for ETL - SQL, Trino Snowflake, AWS. Strong experience with data enablement including dimensional data models, ETL workflows and SQL queries leveraging a variety of technologies to support the analytics value chain across descriptive and predictive analytics Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit -us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: -us/reasonable- accommodations.html
Job Description Job Description Job Description: ServiceNow Delivery Manager Contract Atlanta, GA Role Overview We are seeking an experienced ServiceNow Delivery Manager to lead the delivery of large-scale digital transformation programs across global operations. The ideal candidate will have deep expertise in ServiceNow platforms (especially ITSM), experience managing Managed Cloud Operations (MCO) environments, and exposure to AI-driven solutions within service management ecosystems. This role requires strong leadership skills to drive end-to-end program delivery, stakeholder engagement, and continuous service improvement across distributed teams. Key Responsibilities Program & Delivery Management Lead end-to-end delivery of large-scale ServiceNow transformation programs across multiple geographies. Manage complex, multi-workstream programs, ensuring alignment with business objectives, timelines, and budgets. Establish and maintain governance frameworks, dashboards, KPIs, and reporting mechanisms. Drive Agile / SAFe / hybrid delivery models for global implementations. ServiceNow Platform Leadership Oversee implementation, enhancement, and support of ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB). Ensure adherence to ServiceNow best practices, architecture standards, and platform governance. Collaborate with architecture teams to design scalable, secure, and future-ready solutions. Managed Cloud Operations (MCO) Lead delivery and operations in MCO / cloud-managed services environments. Ensure high availability, performance, and compliance of ServiceNow platforms in cloud ecosystems. Drive operational excellence through automation, monitoring, and continuous improvement initiatives. AI & Automation Enablement Champion adoption of AI-powered capabilities within ServiceNow (e.g., Virtual Agent, Predictive Intelligence, AIOps). Identify opportunities to integrate AI/ML solutions to improve service desk efficiency and user experience. Collaborate with data and AI teams to implement intelligent workflows and predictive analytics. Global Stakeholder Management Engage with C-level stakeholders, business leaders, and IT executives across regions. Manage cross-functional teams across onshore, offshore, and nearshore locations. Act as the primary escalation point for delivery risks and issues. Financial & Risk Management Manage program budgets, forecasting, and cost optimization. Identify risks and establish mitigation strategies proactively. Ensure compliance with organizational and regulatory standards. People & Team Leadership Lead and mentor large global delivery teams including developers, architects, and consultants. Drive a culture of innovation, accountability, and continuous learning. Support talent development and capability building in ServiceNow and AI domains. Required Qualifications Bachelor's or Master's degree in IT, Computer Science, or related field. 10-15+ years of experience in IT service delivery and transformation programs. 5+ years of experience in ServiceNow delivery leadership roles. Strong hands-on experience with ServiceNow ITSM module. Proven track record of managing large, global transformation programs. Experience working in Managed Cloud Operations (MCO) / cloud environments. Exposure to AI/ML implementations within ITSM or enterprise platforms. Certifications: ServiceNow Certified System Administrator (CSA) ITIL v3/v4 Foundation (or higher) ServiceNow CIS-ITSM (preferred) Preferred Skills Experience with ServiceNow modules beyond ITSM (ITOM, ITBM, HRSD, CSM). Knowledge of AIOps, automation frameworks, and integration tools. Familiarity with cloud platforms (Azure, AWS, GCP). Strong understanding of DevOps and CI/CD practices. Excellent communication, leadership, and stakeholder management skills. Key Competencies Strategic thinking and execution Program governance and risk management Global delivery leadership Client relationship management Innovation and AI adoption mindset Success Metrics Successful delivery of transformation programs on time and within budget Improved service performance and operational efficiency Adoption of AI/automation capabilities High customer satisfaction (CSAT) scores Strong team engagement and retention Flexible work from home options available.
11/07/2026
Full time
Job Description Job Description Job Description: ServiceNow Delivery Manager Contract Atlanta, GA Role Overview We are seeking an experienced ServiceNow Delivery Manager to lead the delivery of large-scale digital transformation programs across global operations. The ideal candidate will have deep expertise in ServiceNow platforms (especially ITSM), experience managing Managed Cloud Operations (MCO) environments, and exposure to AI-driven solutions within service management ecosystems. This role requires strong leadership skills to drive end-to-end program delivery, stakeholder engagement, and continuous service improvement across distributed teams. Key Responsibilities Program & Delivery Management Lead end-to-end delivery of large-scale ServiceNow transformation programs across multiple geographies. Manage complex, multi-workstream programs, ensuring alignment with business objectives, timelines, and budgets. Establish and maintain governance frameworks, dashboards, KPIs, and reporting mechanisms. Drive Agile / SAFe / hybrid delivery models for global implementations. ServiceNow Platform Leadership Oversee implementation, enhancement, and support of ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB). Ensure adherence to ServiceNow best practices, architecture standards, and platform governance. Collaborate with architecture teams to design scalable, secure, and future-ready solutions. Managed Cloud Operations (MCO) Lead delivery and operations in MCO / cloud-managed services environments. Ensure high availability, performance, and compliance of ServiceNow platforms in cloud ecosystems. Drive operational excellence through automation, monitoring, and continuous improvement initiatives. AI & Automation Enablement Champion adoption of AI-powered capabilities within ServiceNow (e.g., Virtual Agent, Predictive Intelligence, AIOps). Identify opportunities to integrate AI/ML solutions to improve service desk efficiency and user experience. Collaborate with data and AI teams to implement intelligent workflows and predictive analytics. Global Stakeholder Management Engage with C-level stakeholders, business leaders, and IT executives across regions. Manage cross-functional teams across onshore, offshore, and nearshore locations. Act as the primary escalation point for delivery risks and issues. Financial & Risk Management Manage program budgets, forecasting, and cost optimization. Identify risks and establish mitigation strategies proactively. Ensure compliance with organizational and regulatory standards. People & Team Leadership Lead and mentor large global delivery teams including developers, architects, and consultants. Drive a culture of innovation, accountability, and continuous learning. Support talent development and capability building in ServiceNow and AI domains. Required Qualifications Bachelor's or Master's degree in IT, Computer Science, or related field. 10-15+ years of experience in IT service delivery and transformation programs. 5+ years of experience in ServiceNow delivery leadership roles. Strong hands-on experience with ServiceNow ITSM module. Proven track record of managing large, global transformation programs. Experience working in Managed Cloud Operations (MCO) / cloud environments. Exposure to AI/ML implementations within ITSM or enterprise platforms. Certifications: ServiceNow Certified System Administrator (CSA) ITIL v3/v4 Foundation (or higher) ServiceNow CIS-ITSM (preferred) Preferred Skills Experience with ServiceNow modules beyond ITSM (ITOM, ITBM, HRSD, CSM). Knowledge of AIOps, automation frameworks, and integration tools. Familiarity with cloud platforms (Azure, AWS, GCP). Strong understanding of DevOps and CI/CD practices. Excellent communication, leadership, and stakeholder management skills. Key Competencies Strategic thinking and execution Program governance and risk management Global delivery leadership Client relationship management Innovation and AI adoption mindset Success Metrics Successful delivery of transformation programs on time and within budget Improved service performance and operational efficiency Adoption of AI/automation capabilities High customer satisfaction (CSAT) scores Strong team engagement and retention Flexible work from home options available.
Job Description Job Description Title: Database Administrator 3 (Senior Oracle Database Administrator (Hybrid Cloud - OCI, AWS, On-Prem) Location: Nashville, TN 37243 On- site/Remote/Hybrid: Hybrid (Local candidates only) Duration: 4 Months Interview Process: Webcam or In-Person No of submissions: 2 No of Positions: 1 Job Description: As a Senior Oracle Database Administrator, you will be responsible for the architecture, administration, optimization, and security of enterprise Oracle database environments across a hybrid landscape including Oracle Cloud Infrastructure (OCI), Oracle workloads hosted in AWS, and traditional on-premises systems. This role is critical to ensuring high availability, performance, and compliance of shared database platforms supporting mission-critical applications. You will serve as a strategic partner to application teams, infrastructure, security, and data governance functions, driving modernization, automation, and operational excellence. Key Responsibilities Enterprise Database Administration Manage, monitor, and support Oracle database environments (11g through 23c) across OCI, AWS (EC2/RDS for Oracle), and on-prem platforms. Administer multi-tenant architectures (CDB/PDB), RAC, and Data Guard configurations. Ensure database uptime, availability, and performance meet enterprise SLAs. Cloud Hybrid Architecture Design and manage Oracle deployments in OCI (Autonomous DB, Exadata Cloud Service, DB Systems). Support Oracle databases running in AWS (EC2-hosted Oracle, RDS Oracle where applicable). Implement hybrid connectivity strategies (VPN, FastConnect, Direct Connect). Lead cloud migration and modernization initiatives (lift-and-shift, re-platforming). Performance Capacity Management Proactively monitor performance using AWR, ASH, OEM, and cloud-native tools. Tune SQL, PL/SQL, and database configurations for optimal performance. Forecast capacity and storage growth across environments. Backup, Recovery High Availability Implement and manage RMAN backup strategies across hybrid environments. Maintain and test disaster recovery solutions (Data Guard, Active Data Guard). Ensure RPO/RTO targets are met and validated regularly. Security Compliance Enforce database security standards including encryption (TDE), patching, and access controls. Partner with security and compliance teams to support audits and regulatory requirements. Implement least-privilege access and database activity monitoring. Automation DevOps Enablement Develop automation using Shell, Python, Ansible, Terraform, or OCI Resource Manager. Integrate database operations into CI/CD pipelines. Standardize provisioning, patching, and configuration management. AI Tool Integration: Proficiency in managing AI-powered database features and other Data Governance Quality Enablement Support enterprise data initiatives including data cataloging, lineage, and quality controls. Ensure database environments align with governance standards and metadata management practices. Collaborate with data engineering and analytics teams to optimize data accessibility. Operational Excellence Provide 24/7 support as part of an on-call rotation. Troubleshoot complex incidents and perform root cause analysis. Maintain documentation, runbooks, and SOPs for database operations. Proven ability to lead projects, work both independently and in a team environment, take ownership of projects from the beginning to the finish line. Able to prioritize tasks and make adjustment as needed Background Multiple years of hands-on enterprise Oracle database support Strong SQL and PL/SQL background. Good command of Linux Operating system (Redhat or Oracle) and Shell scripting Deep understanding of ORACLE database concepts, including process, memory, storage, ASM management, DR and Cloud infrastructure. About Us: InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18 years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.
11/07/2026
Full time
Job Description Job Description Title: Database Administrator 3 (Senior Oracle Database Administrator (Hybrid Cloud - OCI, AWS, On-Prem) Location: Nashville, TN 37243 On- site/Remote/Hybrid: Hybrid (Local candidates only) Duration: 4 Months Interview Process: Webcam or In-Person No of submissions: 2 No of Positions: 1 Job Description: As a Senior Oracle Database Administrator, you will be responsible for the architecture, administration, optimization, and security of enterprise Oracle database environments across a hybrid landscape including Oracle Cloud Infrastructure (OCI), Oracle workloads hosted in AWS, and traditional on-premises systems. This role is critical to ensuring high availability, performance, and compliance of shared database platforms supporting mission-critical applications. You will serve as a strategic partner to application teams, infrastructure, security, and data governance functions, driving modernization, automation, and operational excellence. Key Responsibilities Enterprise Database Administration Manage, monitor, and support Oracle database environments (11g through 23c) across OCI, AWS (EC2/RDS for Oracle), and on-prem platforms. Administer multi-tenant architectures (CDB/PDB), RAC, and Data Guard configurations. Ensure database uptime, availability, and performance meet enterprise SLAs. Cloud Hybrid Architecture Design and manage Oracle deployments in OCI (Autonomous DB, Exadata Cloud Service, DB Systems). Support Oracle databases running in AWS (EC2-hosted Oracle, RDS Oracle where applicable). Implement hybrid connectivity strategies (VPN, FastConnect, Direct Connect). Lead cloud migration and modernization initiatives (lift-and-shift, re-platforming). Performance Capacity Management Proactively monitor performance using AWR, ASH, OEM, and cloud-native tools. Tune SQL, PL/SQL, and database configurations for optimal performance. Forecast capacity and storage growth across environments. Backup, Recovery High Availability Implement and manage RMAN backup strategies across hybrid environments. Maintain and test disaster recovery solutions (Data Guard, Active Data Guard). Ensure RPO/RTO targets are met and validated regularly. Security Compliance Enforce database security standards including encryption (TDE), patching, and access controls. Partner with security and compliance teams to support audits and regulatory requirements. Implement least-privilege access and database activity monitoring. Automation DevOps Enablement Develop automation using Shell, Python, Ansible, Terraform, or OCI Resource Manager. Integrate database operations into CI/CD pipelines. Standardize provisioning, patching, and configuration management. AI Tool Integration: Proficiency in managing AI-powered database features and other Data Governance Quality Enablement Support enterprise data initiatives including data cataloging, lineage, and quality controls. Ensure database environments align with governance standards and metadata management practices. Collaborate with data engineering and analytics teams to optimize data accessibility. Operational Excellence Provide 24/7 support as part of an on-call rotation. Troubleshoot complex incidents and perform root cause analysis. Maintain documentation, runbooks, and SOPs for database operations. Proven ability to lead projects, work both independently and in a team environment, take ownership of projects from the beginning to the finish line. Able to prioritize tasks and make adjustment as needed Background Multiple years of hands-on enterprise Oracle database support Strong SQL and PL/SQL background. Good command of Linux Operating system (Redhat or Oracle) and Shell scripting Deep understanding of ORACLE database concepts, including process, memory, storage, ASM management, DR and Cloud infrastructure. About Us: InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18 years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.
Job Description Job Description What Success Looks Like (Objectives): We are looking for a detail-oriented, execution-focused Ecommerce Operations Specialist to manage product catalog accuracy, pricing integrity, and offer enablement within Adobe Commerce (Magento) for In this role, you will be the hands-on owner of the ecommerce platform's product and pricing configurations - ensuring that every device, plan, accessory, and promotional offer is accurately built, properly priced, and live on time. You will collaborate cross-functionally with the product and pricing teams to translate business requirements into precise catalog configurations. When a new device launches, a plan changes, or a promotional offer goes live, you are the person making it happen in the platform. The ideal candidate brings strong ecommerce platform experience, meticulous attention to detail, and the ability to manage multiple concurrent configurations in a fast-paced, deadline-driven wireless environment. What Success Looks Like (Objectives): Maintain product and pricing accuracy across the catalog within Adobe Commerce, ensuring all devices, plans, accessories, and add-on products reflect current and correct information at all times Build and enable new products in Adobe Commerce - including device SKUs, plan configurations, BYOD flows, and accessory listings - collaborating with product and pricing teams to translate requirements into accurate platform configurations Configure and launch promotional offers, discounts, bundles, and limited-time deals within Adobe Commerce, ensuring offers are correctly scoped, properly timed, and validated before going live Serve as the primary operational liaison between the ecommerce team and the product and pricing teams, ensuring seamless handoffs, clear requirements documentation, and timely execution of catalog updates Execute thorough QA and validation processes for all product, pricing, and offer changes before publishing - including cross-browser and cross-device verification - to prevent errors from reaching customers Document and continuously improve operational processes, playbooks, and configuration standards to increase team efficiency, reduce errors, and enable scalable catalog management as the product portfolio grows Core Skills, Competencies, and Key Experiences (What you'll bring) Core Skills and Competencies (What you'll bring): Hands-on proficiency with ecommerce platforms, specifically Adobe Commerce (Magento) including product catalog management, pricing rules, cart and checkout configuration, and promotional offer setup Meticulous attention to detail with a track record of managing complex product catalogs where accuracy in pricing, SKU configuration, and offer logic is critical to business performance Strong process orientation, with the ability to build repeatable workflows, maintain configuration documentation, and establish QA checklists that reduce errors and improve operational consistency Effective cross-functional collaboration skills, with demonstrated ability to work closely with product managers, pricing analysts, and marketing teams to gather requirements and deliver accurate platform configurations on tight timelines Problem-solving aptitude with the ability to troubleshoot catalog and pricing discrepancies, identify root causes, and implement corrective actions quickly in a live ecommerce environment AI Literacy, specifically the ability to leverage AI-powered tools and automation to streamline catalog management tasks, identify data inconsistencies, and improve operational efficiency Minimum Requirements: Minimum Education: Bachelor's degree in Business, Marketing, Information Systems, or a related field (or equivalent work experience) Minimum Experience: 2+ years of ecommerce operations experience with hands-on platform administration and product catalog management Required Technical Skills: Must have experience with: Ecommerce platform administration (Adobe Commerce/Magento strongly preferred) Product catalog configuration including SKU management, pricing rules, and promotional offers Basic understanding of ecommerce checkout flows and cart logic Spreadsheet and data management tools for bulk product updates Additional Qualifications: Experience in the telecommunications industry or subscription-model businesses Familiarity with Adobe Experience Manager (AEM) or other CMS platforms Experience with product information management (PIM) systems Visa sponsorship not available for this role Benefits: We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email . Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Range Compensation: $63150 - $90000/HourlyAbout our Department Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market. About Our Company EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
11/07/2026
Full time
Job Description Job Description What Success Looks Like (Objectives): We are looking for a detail-oriented, execution-focused Ecommerce Operations Specialist to manage product catalog accuracy, pricing integrity, and offer enablement within Adobe Commerce (Magento) for In this role, you will be the hands-on owner of the ecommerce platform's product and pricing configurations - ensuring that every device, plan, accessory, and promotional offer is accurately built, properly priced, and live on time. You will collaborate cross-functionally with the product and pricing teams to translate business requirements into precise catalog configurations. When a new device launches, a plan changes, or a promotional offer goes live, you are the person making it happen in the platform. The ideal candidate brings strong ecommerce platform experience, meticulous attention to detail, and the ability to manage multiple concurrent configurations in a fast-paced, deadline-driven wireless environment. What Success Looks Like (Objectives): Maintain product and pricing accuracy across the catalog within Adobe Commerce, ensuring all devices, plans, accessories, and add-on products reflect current and correct information at all times Build and enable new products in Adobe Commerce - including device SKUs, plan configurations, BYOD flows, and accessory listings - collaborating with product and pricing teams to translate requirements into accurate platform configurations Configure and launch promotional offers, discounts, bundles, and limited-time deals within Adobe Commerce, ensuring offers are correctly scoped, properly timed, and validated before going live Serve as the primary operational liaison between the ecommerce team and the product and pricing teams, ensuring seamless handoffs, clear requirements documentation, and timely execution of catalog updates Execute thorough QA and validation processes for all product, pricing, and offer changes before publishing - including cross-browser and cross-device verification - to prevent errors from reaching customers Document and continuously improve operational processes, playbooks, and configuration standards to increase team efficiency, reduce errors, and enable scalable catalog management as the product portfolio grows Core Skills, Competencies, and Key Experiences (What you'll bring) Core Skills and Competencies (What you'll bring): Hands-on proficiency with ecommerce platforms, specifically Adobe Commerce (Magento) including product catalog management, pricing rules, cart and checkout configuration, and promotional offer setup Meticulous attention to detail with a track record of managing complex product catalogs where accuracy in pricing, SKU configuration, and offer logic is critical to business performance Strong process orientation, with the ability to build repeatable workflows, maintain configuration documentation, and establish QA checklists that reduce errors and improve operational consistency Effective cross-functional collaboration skills, with demonstrated ability to work closely with product managers, pricing analysts, and marketing teams to gather requirements and deliver accurate platform configurations on tight timelines Problem-solving aptitude with the ability to troubleshoot catalog and pricing discrepancies, identify root causes, and implement corrective actions quickly in a live ecommerce environment AI Literacy, specifically the ability to leverage AI-powered tools and automation to streamline catalog management tasks, identify data inconsistencies, and improve operational efficiency Minimum Requirements: Minimum Education: Bachelor's degree in Business, Marketing, Information Systems, or a related field (or equivalent work experience) Minimum Experience: 2+ years of ecommerce operations experience with hands-on platform administration and product catalog management Required Technical Skills: Must have experience with: Ecommerce platform administration (Adobe Commerce/Magento strongly preferred) Product catalog configuration including SKU management, pricing rules, and promotional offers Basic understanding of ecommerce checkout flows and cart logic Spreadsheet and data management tools for bulk product updates Additional Qualifications: Experience in the telecommunications industry or subscription-model businesses Familiarity with Adobe Experience Manager (AEM) or other CMS platforms Experience with product information management (PIM) systems Visa sponsorship not available for this role Benefits: We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email . Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Range Compensation: $63150 - $90000/HourlyAbout our Department Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market. About Our Company EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Job Description Job Description POSITION DESCRIPTION: The Digital Lending & Customer Experience (CX) Analyst is a customer centric role within the Digital Banking team responsible for delivering a seamless, high quality digital lending experience across consumer and indirect dealer channels. This hybrid position blends hands-on digital lending execution with proactive customer experience oversight, process optimization and innovation. The Analyst is the primary driver from application through funding, engaging directly with borrowers, dealers and internal partners to drive application pull-through, while maintaining strong compliance and operational standards. This is an experience forward position designed for a highly motivated professional who thrives is a dynamic, growth-oriented environment and energized by removing friction, improving workflows and delivering meaningful customer impact. GENERAL DESCRIPTION OF DUTIES: Digital Application & Experience Management Own the application lifecycle from submission through funding for consumer and marine loans, ensuring a fast, confident, and transparent borrower/dealer experience. Proactively manage borrower and dealer communications and application pipelines: document requests, condition explanations, next-step clarity, and expectation setting. Actively remove friction: escalate intelligently, anticipate bottlenecks, and ensure "no surprises" closings. Credit Analysis & Underwriting Support (Non-Decisioning) Review credit applications, documentation, and financial information (e.g., tax returns, financial statements, credit reports, collateral details) to ensure files are complete, accurate, and decision-ready. Conduct preliminary credit analysis and file preparation to support decision-making by the bank's credit/underwriting teams. Summarize key risk factors, strengths, and mitigants in a clear, concise format to assist underwriters and credit officers in their evaluation. Collaborate closely with credit/underwriting teams to clarify information, address questions, and respond to additional documentation requests. Track and document conditions, approvals, and exceptions as directed by credit/underwriting, ensuring alignment with established policies and risk appetite. Marine Lending Specialization Serve as a key operational and experience partner for the bank's marine lending channel. Review marine-specific documentationfor completeness and accuracy, including (as applicable): Marine surveys and inspection reports Vessel details (HIN, make/model, year, engine information, options) Manufacturer information and program documentation Charter company financials and related operating information Coordinate and validate all collateral and lien-perfection requirements (title/registration, insurance, UCCs as applicable) to support clean, fundable files and reduce post-funding defects. Build and maintain trusted dealer relationships through responsiveness, education, and proactive communication, while reinforcing the bank's risk standards and expectations. Documentation, Quality Control, & Compliance Maintain best-in-class documentation standards for consumer and marine loans, ensuring files are complete, accurate, and clearly organized from application through funding. Perform pre- and post-funding quality checks to minimize defects and rework; Support or perform post-funding QC reviews to confirm that conditions were met, collateral and lien perfection are accurate, and all required records are present and properly stored. Adhere to applicable consumer lending regulations and bank policies, including fair lending, UDAAP, privacy, information security, adverse action, and disclosure requirements. Track exceptions, defects, and repeat issues, identify root causes, and partner with risk, credit, and operations to implement sustainable fixes (process/procedure updates, training, templates, system rules). Funnel Analytics & Optimization Monitor the digital lending funnel and operational workflow: conversion, drop-off points, condition cycle time, touch counts, and root causes of delay. Partner with Digital Banking, Loan Originations, Marketing, Operations and Compliance/Risk teams to improve application flows, disclosures, document collection, and self-service success. Maintain reporting dashboards and recurring performance insights (weekly/monthly). Training, Bank-Wide Enablement & Process Improvement Serve as a key subject-matter expert for digital consumer and marine lending, acting as a go-to resource for branches, contact center, digital support, credit, and operations. Train internal teams (branch, contact center, digital, back-office) on: Consumer and marine products, structures, and eligibility Digital application workflows and best practices, documentation standards, and common pitfalls Design, deliver, and maintain training content and job aids, including: Step-by-step guides, playbooks, and "how-to" materials Act as a project contributor or workstream lead for initiatives related to: Digital journey enhancements New product rollouts, policy changes, or channel expansions Automation, workflow configuration, and onboarding of new tools or integrations Use a structured process improvement mindset: Identify bottlenecks, handoff issues, and failure points Propose and help implement future-state workflows that improve speed, quality, and CX; track performance before/after changes Partner with leadership to plan and execute small to mid-sized projects, including timelines, stakeholders, communication needs, training plans, and post-implementation reviews. Other Requirements: Builds productive relationships with internal and external stakeholders to ensure efficiency, compliance, service quality, and cost management Demonstrates excellent verbal and written communication skills; can create influential documents and facilitate discussions across audiences Attends Compliance/Regulatory webinars for a full understanding of Lending Regulation and Compliance Requirements Represents the interests of the Bank by providing leadership to and/or participating in various community and civic activities KEY QUALIFICATIONS: Working knowledge of credit fundamentals, consumer and/or marine lending guidelines, and relevant compliance/regulatory expectations. Experience reviewing personal and business tax returns, financial statements, credit reports, and marine-specific documentation (e.g., marine surveys, vessel valuations). Strong organizational and execution skills; able to manage multiple applications in a digital workflow with high accuracy and follow-through. Excellent written and verbal communication skills; ability to work effectively with customers, dealers, and internal partners. Strong cross-functional collaboration. Analytical and KPI-driven mindset, using data and metrics to prioritize work, optimize performance, and drive continuous improvement. High ownership, high standards, and a deep commitment to customer experience-simplifying processes, reducing friction, and delivering clean, timely execution. FUNCTION SUPERVISED: None LIST OF POSITIONS SUPERVISED: None EDUCATION REQUIRED:Bachelor's degree in finance, Accounting, Business, or equivalent work experience. EXPERIENCE REQUIRED: 3-5 years of experience supporting credit analysis, underwriting, or loan review activities in a consumer, marine, or commercial lending environment. Experience with indirect lending channels and/or marine lending strongly preferred. Comfort working in a performance-measured environment (turn time, conversion, quality). Familiarity with credit policies, documentation standards, and consumer lending regulations. Advanced proficiency with Microsoft Office (Excel, Word, Outlook); reporting tools and Adobe Acrobat experience a plus; comfort with reporting and trend analysis. Experience with LOS/CRM/workflow tools; ability to learn new systems quickly. Bonus: experience with experimentation/optimization, journey mapping, or digital funnel analytics. MANAGERIALRESPONSIBILITY: No direct supervisory responsibility Serves as a senior individual contributor and functional lead Compensation: Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to, business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Position Wage Range - $60,605 - $80,000 Benefits include medical, dental and vision insurance, 401(k) with employer match, paid time off, paid holidays and other fringe benefits. Note that specific benefit entitlements are dictated by the terms of the plan documents and may be changed at the sole discretion of the Company. Ascend Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status. . click apply for full job details
11/06/2026
Full time
Job Description Job Description POSITION DESCRIPTION: The Digital Lending & Customer Experience (CX) Analyst is a customer centric role within the Digital Banking team responsible for delivering a seamless, high quality digital lending experience across consumer and indirect dealer channels. This hybrid position blends hands-on digital lending execution with proactive customer experience oversight, process optimization and innovation. The Analyst is the primary driver from application through funding, engaging directly with borrowers, dealers and internal partners to drive application pull-through, while maintaining strong compliance and operational standards. This is an experience forward position designed for a highly motivated professional who thrives is a dynamic, growth-oriented environment and energized by removing friction, improving workflows and delivering meaningful customer impact. GENERAL DESCRIPTION OF DUTIES: Digital Application & Experience Management Own the application lifecycle from submission through funding for consumer and marine loans, ensuring a fast, confident, and transparent borrower/dealer experience. Proactively manage borrower and dealer communications and application pipelines: document requests, condition explanations, next-step clarity, and expectation setting. Actively remove friction: escalate intelligently, anticipate bottlenecks, and ensure "no surprises" closings. Credit Analysis & Underwriting Support (Non-Decisioning) Review credit applications, documentation, and financial information (e.g., tax returns, financial statements, credit reports, collateral details) to ensure files are complete, accurate, and decision-ready. Conduct preliminary credit analysis and file preparation to support decision-making by the bank's credit/underwriting teams. Summarize key risk factors, strengths, and mitigants in a clear, concise format to assist underwriters and credit officers in their evaluation. Collaborate closely with credit/underwriting teams to clarify information, address questions, and respond to additional documentation requests. Track and document conditions, approvals, and exceptions as directed by credit/underwriting, ensuring alignment with established policies and risk appetite. Marine Lending Specialization Serve as a key operational and experience partner for the bank's marine lending channel. Review marine-specific documentationfor completeness and accuracy, including (as applicable): Marine surveys and inspection reports Vessel details (HIN, make/model, year, engine information, options) Manufacturer information and program documentation Charter company financials and related operating information Coordinate and validate all collateral and lien-perfection requirements (title/registration, insurance, UCCs as applicable) to support clean, fundable files and reduce post-funding defects. Build and maintain trusted dealer relationships through responsiveness, education, and proactive communication, while reinforcing the bank's risk standards and expectations. Documentation, Quality Control, & Compliance Maintain best-in-class documentation standards for consumer and marine loans, ensuring files are complete, accurate, and clearly organized from application through funding. Perform pre- and post-funding quality checks to minimize defects and rework; Support or perform post-funding QC reviews to confirm that conditions were met, collateral and lien perfection are accurate, and all required records are present and properly stored. Adhere to applicable consumer lending regulations and bank policies, including fair lending, UDAAP, privacy, information security, adverse action, and disclosure requirements. Track exceptions, defects, and repeat issues, identify root causes, and partner with risk, credit, and operations to implement sustainable fixes (process/procedure updates, training, templates, system rules). Funnel Analytics & Optimization Monitor the digital lending funnel and operational workflow: conversion, drop-off points, condition cycle time, touch counts, and root causes of delay. Partner with Digital Banking, Loan Originations, Marketing, Operations and Compliance/Risk teams to improve application flows, disclosures, document collection, and self-service success. Maintain reporting dashboards and recurring performance insights (weekly/monthly). Training, Bank-Wide Enablement & Process Improvement Serve as a key subject-matter expert for digital consumer and marine lending, acting as a go-to resource for branches, contact center, digital support, credit, and operations. Train internal teams (branch, contact center, digital, back-office) on: Consumer and marine products, structures, and eligibility Digital application workflows and best practices, documentation standards, and common pitfalls Design, deliver, and maintain training content and job aids, including: Step-by-step guides, playbooks, and "how-to" materials Act as a project contributor or workstream lead for initiatives related to: Digital journey enhancements New product rollouts, policy changes, or channel expansions Automation, workflow configuration, and onboarding of new tools or integrations Use a structured process improvement mindset: Identify bottlenecks, handoff issues, and failure points Propose and help implement future-state workflows that improve speed, quality, and CX; track performance before/after changes Partner with leadership to plan and execute small to mid-sized projects, including timelines, stakeholders, communication needs, training plans, and post-implementation reviews. Other Requirements: Builds productive relationships with internal and external stakeholders to ensure efficiency, compliance, service quality, and cost management Demonstrates excellent verbal and written communication skills; can create influential documents and facilitate discussions across audiences Attends Compliance/Regulatory webinars for a full understanding of Lending Regulation and Compliance Requirements Represents the interests of the Bank by providing leadership to and/or participating in various community and civic activities KEY QUALIFICATIONS: Working knowledge of credit fundamentals, consumer and/or marine lending guidelines, and relevant compliance/regulatory expectations. Experience reviewing personal and business tax returns, financial statements, credit reports, and marine-specific documentation (e.g., marine surveys, vessel valuations). Strong organizational and execution skills; able to manage multiple applications in a digital workflow with high accuracy and follow-through. Excellent written and verbal communication skills; ability to work effectively with customers, dealers, and internal partners. Strong cross-functional collaboration. Analytical and KPI-driven mindset, using data and metrics to prioritize work, optimize performance, and drive continuous improvement. High ownership, high standards, and a deep commitment to customer experience-simplifying processes, reducing friction, and delivering clean, timely execution. FUNCTION SUPERVISED: None LIST OF POSITIONS SUPERVISED: None EDUCATION REQUIRED:Bachelor's degree in finance, Accounting, Business, or equivalent work experience. EXPERIENCE REQUIRED: 3-5 years of experience supporting credit analysis, underwriting, or loan review activities in a consumer, marine, or commercial lending environment. Experience with indirect lending channels and/or marine lending strongly preferred. Comfort working in a performance-measured environment (turn time, conversion, quality). Familiarity with credit policies, documentation standards, and consumer lending regulations. Advanced proficiency with Microsoft Office (Excel, Word, Outlook); reporting tools and Adobe Acrobat experience a plus; comfort with reporting and trend analysis. Experience with LOS/CRM/workflow tools; ability to learn new systems quickly. Bonus: experience with experimentation/optimization, journey mapping, or digital funnel analytics. MANAGERIALRESPONSIBILITY: No direct supervisory responsibility Serves as a senior individual contributor and functional lead Compensation: Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to, business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Position Wage Range - $60,605 - $80,000 Benefits include medical, dental and vision insurance, 401(k) with employer match, paid time off, paid holidays and other fringe benefits. Note that specific benefit entitlements are dictated by the terms of the plan documents and may be changed at the sole discretion of the Company. Ascend Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status. . click apply for full job details
Job Description Job Description At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work. We're starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production. And did we mention we're customer-obsessed? Every decision, large and small, is driven by one question - how can we empower our customers with robots to do more than they thought was possible?Dexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We're a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality! About the Role As a Product Support Engineer, you will be the primary field engineer responsible for ensuring reliable operations of Dexterity's Mech systems at customer sites. This role bridges hardware, systems integration, and field operations with ownership of diagnostics, repairs, retrofits, and lifecycle service actions. You'll lead on-site investigations, coordinate fixes, and interface tightly with both our Application Support team and core Engineering. You will also manage warranty claims, track spares, and implement retrofits and system upgrades. Success in this role means hands-on operational excellence, a deep understanding of Physical AI systems, and the ability to communicate clearly with both technical teams and operations leaders. Physical & Work Environment Location: Redwood City, CA. Office desk-based tasks and lab-floor testing. This position requires extended deployment to customer locations, with up to 30% of time spent stationed on-site. On-site assignments will involve warehouse conditions (temperature variations, industrial noise) and prolonged standing or walks. Assignments may span several weeks or months and are intended to minimize frequent travel by establishing a consistent presence at the customer site. Core Outcomes New Product Introduction: Ensure successful field deployment of new products by driving pilot execution, resolving early issues, and meeting customer KPIs. Reliable Operations: Maintain high Mech system uptime by diagnosing root causes and executing rapid, durable fixes in the field. Hardware Intelligence: Lead issue triage across electrical, mechanical, and electromechanical subsystems with support from HQ engineering. Lifecycle Stewardship: Own warranty actions, spare part tracking, retrofit execution, and RMA processing for your assigned sites. Collaborative Support: Partner with Application Support and TAC to troubleshoot complex cross-domain issues. Customer Confidence: Act as the face of Dexterity Engineering in the field-resolving chronic issues and maintaining long-term system health. Operational Excellence: Reduce repeat incidents by authoring runbooks, knowledge base articles, and automated diagnostics. Customer Trust: Become the named technical point-of-contact for one or more strategic sites. Engineering Feedback Loop: Deliver actionable bug reports and reproducible cases that accelerate root-cause analysis. Field Team Enablement: Provide real-time support and tooling guidance to product and hardware services teams at pilot and production sites. Key Responsibilities Serve as the field technical lead for Mech product deployments and steady-state operations Own root-cause analysis of hardware and system issues using field diagnostics, logs, and hands-on testing Perform repair, replacement, and upgrade activities in coordination with the support and service teams Collaborate with Applications Support to investigate application issues related to hardware triggers or sensor data Maintain accurate site-level spares, log part replacements, and manage warranty workflows and RMAs Execute retrofit procedures and validate system performance after changes Document issue trends and create feedback loops to improve future design and serviceability Train field personnel and integrators on proper hardware handling, calibration, and troubleshooting techniques Create or contribute to service manuals, troubleshooting trees, and repair guides Proactive Monitoring - Tune alerting rules, dashboards, and anomaly-detection models; perform trend analysis to prevent outages. Field Residency - Embed on customer site during go-live, major upgrades, or chronic issue hunts. Continuous Improvement Projects - Partner with Product Engineering on hardware improvements. Core Skills & Experience Strong troubleshooting skills across electromechanical systems, pneumatics, drives, sensors, and industrial robotics Comfort with Linux command line, log analysis, and basic application debugging (Python/SQL) Familiarity with tools like Jira, Zendesk, and knowledge base platforms Experience managing spares, executing RMAs, and coordinating with supply chain or service teams Ability to read schematics, wiring diagrams, and mechanical drawings Self-starter mindset, with ability to lead service actions under ambiguous field conditions Strong communication skills to clearly explain findings and collaborate across functions Familiarity with support tools and observability platforms (e.g., Grafana, Kibana, Foxglove, ArgoCD). Self-starter mindset with a willingness to take ownership in ambiguous environments Bias for Action - sense of urgency in production environments; willingness to "own the ticket" until closure. Nice-to-Have, Role-Specific Strengths Experience supporting warehouse robotics or industrial automation systems Familiarity with EtherCAT, Beckhoff, or Elmo servo drive systems Prior field service engineering or hardware NPI commissioning experience Experience developing or maintaining diagnostic tooling Knowledge of application-layer debugging, especially for real-time systems Understanding of reliability modeling, FMEA, or service metrics (e.g., MTTR, MTBF) Qualifications Bachelor's degree in Mechanical, Electrical, Mechatronics, or Industrial Engineering or related field 3+ years in field service, product support, or hardware debugging roles in robotics, automation, or complex electromechanical systems Physical ability to perform service tasks in warehouse environments, including equipment access, lifting, and calibration Comfortable working extended hours or on-call rotations for high-severity incidents. Our Total Rewards philosophy is designed to recognize contributions toward meaningful innovation. Base pay is one component of a broader compensation package that may include equity grants, benefits, and other incentives, depending on role and eligibility. For this position, the expected base salary range is $150,000 to $180,000 annually. Actual compensation will be determined based on skills, experience, education, and market factors, and may vary accordingly. Final compensation decisions are made individually and take a number of factors into consideration. Eligible employees may be considered for equity awards as part of their overall compensation. Access to benefits and wellness resources is provided in accordance with company policies and may vary based on role and location. Equal Opportunity Employer We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
11/06/2026
Full time
Job Description Job Description At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work. We're starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production. And did we mention we're customer-obsessed? Every decision, large and small, is driven by one question - how can we empower our customers with robots to do more than they thought was possible?Dexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We're a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality! About the Role As a Product Support Engineer, you will be the primary field engineer responsible for ensuring reliable operations of Dexterity's Mech systems at customer sites. This role bridges hardware, systems integration, and field operations with ownership of diagnostics, repairs, retrofits, and lifecycle service actions. You'll lead on-site investigations, coordinate fixes, and interface tightly with both our Application Support team and core Engineering. You will also manage warranty claims, track spares, and implement retrofits and system upgrades. Success in this role means hands-on operational excellence, a deep understanding of Physical AI systems, and the ability to communicate clearly with both technical teams and operations leaders. Physical & Work Environment Location: Redwood City, CA. Office desk-based tasks and lab-floor testing. This position requires extended deployment to customer locations, with up to 30% of time spent stationed on-site. On-site assignments will involve warehouse conditions (temperature variations, industrial noise) and prolonged standing or walks. Assignments may span several weeks or months and are intended to minimize frequent travel by establishing a consistent presence at the customer site. Core Outcomes New Product Introduction: Ensure successful field deployment of new products by driving pilot execution, resolving early issues, and meeting customer KPIs. Reliable Operations: Maintain high Mech system uptime by diagnosing root causes and executing rapid, durable fixes in the field. Hardware Intelligence: Lead issue triage across electrical, mechanical, and electromechanical subsystems with support from HQ engineering. Lifecycle Stewardship: Own warranty actions, spare part tracking, retrofit execution, and RMA processing for your assigned sites. Collaborative Support: Partner with Application Support and TAC to troubleshoot complex cross-domain issues. Customer Confidence: Act as the face of Dexterity Engineering in the field-resolving chronic issues and maintaining long-term system health. Operational Excellence: Reduce repeat incidents by authoring runbooks, knowledge base articles, and automated diagnostics. Customer Trust: Become the named technical point-of-contact for one or more strategic sites. Engineering Feedback Loop: Deliver actionable bug reports and reproducible cases that accelerate root-cause analysis. Field Team Enablement: Provide real-time support and tooling guidance to product and hardware services teams at pilot and production sites. Key Responsibilities Serve as the field technical lead for Mech product deployments and steady-state operations Own root-cause analysis of hardware and system issues using field diagnostics, logs, and hands-on testing Perform repair, replacement, and upgrade activities in coordination with the support and service teams Collaborate with Applications Support to investigate application issues related to hardware triggers or sensor data Maintain accurate site-level spares, log part replacements, and manage warranty workflows and RMAs Execute retrofit procedures and validate system performance after changes Document issue trends and create feedback loops to improve future design and serviceability Train field personnel and integrators on proper hardware handling, calibration, and troubleshooting techniques Create or contribute to service manuals, troubleshooting trees, and repair guides Proactive Monitoring - Tune alerting rules, dashboards, and anomaly-detection models; perform trend analysis to prevent outages. Field Residency - Embed on customer site during go-live, major upgrades, or chronic issue hunts. Continuous Improvement Projects - Partner with Product Engineering on hardware improvements. Core Skills & Experience Strong troubleshooting skills across electromechanical systems, pneumatics, drives, sensors, and industrial robotics Comfort with Linux command line, log analysis, and basic application debugging (Python/SQL) Familiarity with tools like Jira, Zendesk, and knowledge base platforms Experience managing spares, executing RMAs, and coordinating with supply chain or service teams Ability to read schematics, wiring diagrams, and mechanical drawings Self-starter mindset, with ability to lead service actions under ambiguous field conditions Strong communication skills to clearly explain findings and collaborate across functions Familiarity with support tools and observability platforms (e.g., Grafana, Kibana, Foxglove, ArgoCD). Self-starter mindset with a willingness to take ownership in ambiguous environments Bias for Action - sense of urgency in production environments; willingness to "own the ticket" until closure. Nice-to-Have, Role-Specific Strengths Experience supporting warehouse robotics or industrial automation systems Familiarity with EtherCAT, Beckhoff, or Elmo servo drive systems Prior field service engineering or hardware NPI commissioning experience Experience developing or maintaining diagnostic tooling Knowledge of application-layer debugging, especially for real-time systems Understanding of reliability modeling, FMEA, or service metrics (e.g., MTTR, MTBF) Qualifications Bachelor's degree in Mechanical, Electrical, Mechatronics, or Industrial Engineering or related field 3+ years in field service, product support, or hardware debugging roles in robotics, automation, or complex electromechanical systems Physical ability to perform service tasks in warehouse environments, including equipment access, lifting, and calibration Comfortable working extended hours or on-call rotations for high-severity incidents. Our Total Rewards philosophy is designed to recognize contributions toward meaningful innovation. Base pay is one component of a broader compensation package that may include equity grants, benefits, and other incentives, depending on role and eligibility. For this position, the expected base salary range is $150,000 to $180,000 annually. Actual compensation will be determined based on skills, experience, education, and market factors, and may vary accordingly. Final compensation decisions are made individually and take a number of factors into consideration. Eligible employees may be considered for equity awards as part of their overall compensation. Access to benefits and wellness resources is provided in accordance with company policies and may vary based on role and location. Equal Opportunity Employer We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description We are CARIAD , an automotive software development team with the Volkswagen Group. Our mission is to make the automotive experience safer, more sustainable, more comfortable, more digital, and more fun. To achieve that we are building the leading tech stack for the automotive industry and creating a unified software platform for over 10 million new vehicles per year. We ' re looking for talented, digital minds like you to help us create code that moves the world. Together with you, we ' ll build outstanding digital experiences and products for all Volkswagen Group brands that will transform mobility. Join us as we shape the future of the car and everyone around it. Role Summary: The Manager leads the NAR Launch & Test Ops Team, a hands-on regional team responsible for steering and securing North American launches in close collaboration with VWoA, AoA & CARIAD SE. The role coordinates launch milestone maturity, U.S. test activities at regional test facilities, and delivery readiness for MEB/MQB platform-level scope and T1/T2 functions across all platforms. The role also actively brings together regional stakeholders and constructively moderates resolution of topics that are not directly within CARIAD responsibility but create, or may become, blockers or risks for CARIAD delivery. This role manages a compact team structure that includes NAR Delivery Unit 1.1 launch steering, T1 country management, T2 country management, and T2 TestOps enablement. The manager actively coordinates test and launch, participates in management drives, tracks regional test scope and results across all regional suppliers & partners funded by CARIAD SE, supports remote test automation and test bench operations, and escalates launch blockers through the appropriate cross-functional channels to drive timely resolution. Role Responsibilities: Regional Test Scope, Funding & Results Coordination Coordinate regional funding test scope, and test result tracking for work contracted by CARIAD SE at the VWGoA ECC/EPC, including launch-related test cases across U.S., Canada, and Mexico market deltas. Work with CARIAD SE stakeholders and regional technical teams to clarify planned development and validation scope, assumptions, priorities, and expected deliverables. Maintain visibility of scope changes, funding needs, and performance records, escalating gaps or conflicts for management review. Maintain transparency on large-scale regional validation demand, including test case volumes, facility capacity, and associated cost assumptions needed to secure NAR launches. Regional Test & Launch Activity Coordination Coordinate regional test and launch activities for NAR Launch & Test Ops, including MEB/MQB platform-level scope, T1/T2 country management deliverables, and launch milestone maturity across platforms. Participate in management drives and ensure open items, blockers, and decisions are captured, tracked, and routed to the appropriate owners. Provide regular status, risks, and recommended next steps to leadership and stakeholders based on agreed testing, validation, and launch-readiness inputs. Steer U.S. test activities at regional test facilities by coordinating priorities, readiness inputs, open risks, and issue follow-up across brands, CARIAD SE, and local technical teams. Coordinate internal and external resources involved in regional test execution, issue triage, and validation follow-up, while escalating resource constraints for decision-making. Review weekly technical status from system-level leads and regional partners, identifying trends, dependencies, and blockers that require follow-up. Follow up with CARIAD SE and regional technical departments to drive resolution of launch blockers and confirm alignment on mitigation actions. Actively convene regional stakeholders and constructively moderate cross-functional resolution of topics outside direct CARIAD ownership when they create, or are expected to become, delivery blockers or launch risks for CARIAD scope. Coordinate T1 and T2 launch deliverables, including regional back-end integration, alignment with 1.1 and 1.2 scope, and transfer of responsibilities where needed to avoid duplication. Consolidate regional test and launch-readiness status for communication to stakeholders and management forums. Track steering actions and decisions related to regional testing, validation, and blocker resolution through closure. Support release-readiness discussions by reviewing evidence, testing outcomes, open risks, and escalation needs with relevant technical owners. Support efficient project steering by using available analytics, reporting, and AI-enabled tools to improve visibility, follow-up, and decision preparation. Team Management, Processes & Cross - Functional collaboration Manage and coach a compact team of professional and technical employees responsible for NAR Delivery Unit 1.1 launch steering, T1 country management, T2 country management, and T2 TestOps enablement. Establish and improve team processes, work splits, communication routines, and collaboration models that clearly separate regional responsibilities from CARIAD SE ownership while supporting NAR launch execution. Work closely with peer managers, product managers, engineering teams, suppliers, and CARIAD SE stakeholders to align priorities and resolve cross-functional issues. Propose and implement business and process improvements that increase clarity, quality, and timeliness of regional delivery activities. Support alignment with global Delivery Unit Engineering teams on architecture enablers, execution dependencies, and regional worksplits for North American market-fit activities. Mentor team members and facilitate skill development, job training, career growth, and performance feedback Prioritize work within the team based on resource constraints, launch timing, and technical dependencies. Prepare performance-related inputs, development plans, and advancement recommendations for direct reports in partnership with HR and functional leadership. Coordinate the safe and effective setup, maintenance, and operation of regional test benches and cars as enablers for software development, testing, and certification teams. Enable reduction and optimization of regional test infrastructure by coordinating commissioning, operation, remote automation enablement, and ongoing readiness of T2 test benches. General Skills: Leads with Integrity: Speaks up with compassion & empathy to firmly stand by our values, principles, rules, and regulations. Takes Accountability: Assumes personal responsibility for making and keeping realistic agreements and openly owning mistakes and consequences, while demonstrating continuous commitment and consideration for the larger interests of society, the environment, the company and the team. Creates Clarity & Momentum: Aligns people, processes and systems to create forward momentum. Anticipates and removes impediments. Builds consensus and motivates teams to joint-action to achieve common goals across organizational boundaries & cultural differences. Thoughtful Problem Solver & Communicator with Executive Presence: Thinks analytically, critically, creatively and communicating with clarity, direction & purpose Proven ability to reconcile competing stakeholder interests, establish trust and clear accountability, build consensus, and influence high-level individual contributors, managers, directors, and vice presidents. Intentional Team Builder: Shapes culture, roles & responsibilities with care & empathy to create engaged, empowered & high-performing interdisciplinary teams, working frameworks and processes that drive results & ensure project success. Attentive Listener: Listens actively while withholding judgment and advice. Clarifies intentions & motivations to anticipate and address potential conflicts & avoid misunderstanding. Drives Diversity: Acts from a deep-rooted belief that we build better teams & products when we empower & learn from the broadest spectrum of humanity. Thrives in Ambiguity: Approaches challenges with an open and curious mindset and a strong bias towards action. Zooms out to systematically map out the situation and is comfortable making impactful decisions based on limited or conflicting information. Develops Strategy, Partnerships & Business: Strong empathy, influencing and negotiation skills that help create alignment around product execution, budgets, resources, program planning, etc. Highly execution focused by working in conjunction with various stakeholders and counterparts Required Specialized Skills: Demonstrated successes in developing strong long-term working relationships across many layers of an international organization and across cultural boundaries. Cross-team resource management to align and reach project goals. Able to provide both high-level strategic context and dive into the weeds on Continuous Development and Release Process Management. Proven success in technical program management for large organizations. Extensive experience leading multiple cross-functional, interdisciplinary teams through function release & validation. . click apply for full job details
11/06/2026
Full time
Job Description Job Description We are CARIAD , an automotive software development team with the Volkswagen Group. Our mission is to make the automotive experience safer, more sustainable, more comfortable, more digital, and more fun. To achieve that we are building the leading tech stack for the automotive industry and creating a unified software platform for over 10 million new vehicles per year. We ' re looking for talented, digital minds like you to help us create code that moves the world. Together with you, we ' ll build outstanding digital experiences and products for all Volkswagen Group brands that will transform mobility. Join us as we shape the future of the car and everyone around it. Role Summary: The Manager leads the NAR Launch & Test Ops Team, a hands-on regional team responsible for steering and securing North American launches in close collaboration with VWoA, AoA & CARIAD SE. The role coordinates launch milestone maturity, U.S. test activities at regional test facilities, and delivery readiness for MEB/MQB platform-level scope and T1/T2 functions across all platforms. The role also actively brings together regional stakeholders and constructively moderates resolution of topics that are not directly within CARIAD responsibility but create, or may become, blockers or risks for CARIAD delivery. This role manages a compact team structure that includes NAR Delivery Unit 1.1 launch steering, T1 country management, T2 country management, and T2 TestOps enablement. The manager actively coordinates test and launch, participates in management drives, tracks regional test scope and results across all regional suppliers & partners funded by CARIAD SE, supports remote test automation and test bench operations, and escalates launch blockers through the appropriate cross-functional channels to drive timely resolution. Role Responsibilities: Regional Test Scope, Funding & Results Coordination Coordinate regional funding test scope, and test result tracking for work contracted by CARIAD SE at the VWGoA ECC/EPC, including launch-related test cases across U.S., Canada, and Mexico market deltas. Work with CARIAD SE stakeholders and regional technical teams to clarify planned development and validation scope, assumptions, priorities, and expected deliverables. Maintain visibility of scope changes, funding needs, and performance records, escalating gaps or conflicts for management review. Maintain transparency on large-scale regional validation demand, including test case volumes, facility capacity, and associated cost assumptions needed to secure NAR launches. Regional Test & Launch Activity Coordination Coordinate regional test and launch activities for NAR Launch & Test Ops, including MEB/MQB platform-level scope, T1/T2 country management deliverables, and launch milestone maturity across platforms. Participate in management drives and ensure open items, blockers, and decisions are captured, tracked, and routed to the appropriate owners. Provide regular status, risks, and recommended next steps to leadership and stakeholders based on agreed testing, validation, and launch-readiness inputs. Steer U.S. test activities at regional test facilities by coordinating priorities, readiness inputs, open risks, and issue follow-up across brands, CARIAD SE, and local technical teams. Coordinate internal and external resources involved in regional test execution, issue triage, and validation follow-up, while escalating resource constraints for decision-making. Review weekly technical status from system-level leads and regional partners, identifying trends, dependencies, and blockers that require follow-up. Follow up with CARIAD SE and regional technical departments to drive resolution of launch blockers and confirm alignment on mitigation actions. Actively convene regional stakeholders and constructively moderate cross-functional resolution of topics outside direct CARIAD ownership when they create, or are expected to become, delivery blockers or launch risks for CARIAD scope. Coordinate T1 and T2 launch deliverables, including regional back-end integration, alignment with 1.1 and 1.2 scope, and transfer of responsibilities where needed to avoid duplication. Consolidate regional test and launch-readiness status for communication to stakeholders and management forums. Track steering actions and decisions related to regional testing, validation, and blocker resolution through closure. Support release-readiness discussions by reviewing evidence, testing outcomes, open risks, and escalation needs with relevant technical owners. Support efficient project steering by using available analytics, reporting, and AI-enabled tools to improve visibility, follow-up, and decision preparation. Team Management, Processes & Cross - Functional collaboration Manage and coach a compact team of professional and technical employees responsible for NAR Delivery Unit 1.1 launch steering, T1 country management, T2 country management, and T2 TestOps enablement. Establish and improve team processes, work splits, communication routines, and collaboration models that clearly separate regional responsibilities from CARIAD SE ownership while supporting NAR launch execution. Work closely with peer managers, product managers, engineering teams, suppliers, and CARIAD SE stakeholders to align priorities and resolve cross-functional issues. Propose and implement business and process improvements that increase clarity, quality, and timeliness of regional delivery activities. Support alignment with global Delivery Unit Engineering teams on architecture enablers, execution dependencies, and regional worksplits for North American market-fit activities. Mentor team members and facilitate skill development, job training, career growth, and performance feedback Prioritize work within the team based on resource constraints, launch timing, and technical dependencies. Prepare performance-related inputs, development plans, and advancement recommendations for direct reports in partnership with HR and functional leadership. Coordinate the safe and effective setup, maintenance, and operation of regional test benches and cars as enablers for software development, testing, and certification teams. Enable reduction and optimization of regional test infrastructure by coordinating commissioning, operation, remote automation enablement, and ongoing readiness of T2 test benches. General Skills: Leads with Integrity: Speaks up with compassion & empathy to firmly stand by our values, principles, rules, and regulations. Takes Accountability: Assumes personal responsibility for making and keeping realistic agreements and openly owning mistakes and consequences, while demonstrating continuous commitment and consideration for the larger interests of society, the environment, the company and the team. Creates Clarity & Momentum: Aligns people, processes and systems to create forward momentum. Anticipates and removes impediments. Builds consensus and motivates teams to joint-action to achieve common goals across organizational boundaries & cultural differences. Thoughtful Problem Solver & Communicator with Executive Presence: Thinks analytically, critically, creatively and communicating with clarity, direction & purpose Proven ability to reconcile competing stakeholder interests, establish trust and clear accountability, build consensus, and influence high-level individual contributors, managers, directors, and vice presidents. Intentional Team Builder: Shapes culture, roles & responsibilities with care & empathy to create engaged, empowered & high-performing interdisciplinary teams, working frameworks and processes that drive results & ensure project success. Attentive Listener: Listens actively while withholding judgment and advice. Clarifies intentions & motivations to anticipate and address potential conflicts & avoid misunderstanding. Drives Diversity: Acts from a deep-rooted belief that we build better teams & products when we empower & learn from the broadest spectrum of humanity. Thrives in Ambiguity: Approaches challenges with an open and curious mindset and a strong bias towards action. Zooms out to systematically map out the situation and is comfortable making impactful decisions based on limited or conflicting information. Develops Strategy, Partnerships & Business: Strong empathy, influencing and negotiation skills that help create alignment around product execution, budgets, resources, program planning, etc. Highly execution focused by working in conjunction with various stakeholders and counterparts Required Specialized Skills: Demonstrated successes in developing strong long-term working relationships across many layers of an international organization and across cultural boundaries. Cross-team resource management to align and reach project goals. Able to provide both high-level strategic context and dive into the weeds on Continuous Development and Release Process Management. Proven success in technical program management for large organizations. Extensive experience leading multiple cross-functional, interdisciplinary teams through function release & validation. . click apply for full job details
Job Description Job Description About Ajaia Ajaia is an AI implementation consultancy and product studio. We help organizations move from AI experimentation to measurable return on investment across four practices: AI Strategy and Advisory, Workforce Training and Enablement, Process Optimization, and Custom AI Development. Our work sits with executives and the people who do the actual work, and it is judged on whether something changed in production, not on whether a pilot looked good in a deck. Position Overview Ajaia is hiring an AI Strategist to run the ground-level work on client engagements owned by a Senior AI Strategist. You will spend your week inside a client's operations: interviewing managers and frontline staff, mapping how work actually happens, and pulling the baseline numbers a recommendation gets built on. The senior strategist on your engagement owns the room with the CEO and carries the final call. You own the audit underneath it, and you will be in the room when it counts. This is a learning seat with real stakes. You will contribute directly to the triage, the diagram, and the client deck, and you will be expected to defend your findings when a senior strategist or a client pushes back on them. The role is a stated path to Senior AI Strategist. Compensation: $100,000 to $175,000 base. How we expect you to work AI use is a core execution requirement at Ajaia, not optional tooling. You should be comfortable using AI tools to move faster on real work, and honest about where they get it wrong. Part of this seat is developing the judgment to know the difference, under a senior strategist's guidance. You will sit in client interviews, build the current-state picture, and hand a senior strategist material they can build a recommendation from. The clearer and more honest that material is, the faster you grow into owning engagements yourself. What you will do Support a Senior AI Strategist across one or more client engagements, from discovery through delivery. Run discovery interviews with managers and frontline staff, under the senior strategist's direction. Document how the work actually happens, not how the org chart says it happens. Pull and validate baseline data. Get real numbers before anyone claims an improvement. Contribute to the opportunity triage: surface what you're seeing, tag it honestly, and be ready to defend or drop it under questioning. Build the current-state workflow diagrams that anchor the engagement's recommendation. Draft sections of the client deck and the engineering build specification for the senior strategist's review. Flag where the right answer is a process fix, not an AI build, even when that is not the answer the client wants. Sit in on C-suite presentations and board meetings as part of the engagement team, building toward leading those conversations yourself. Take structured feedback from senior strategists and apply it visibly engagement to engagement. Requirements Zero to three years in a role involving real business judgment: management consulting, strategy, operations, product, or a comparable analytical or client-adjacent seat. Strong new graduates with the right instincts are welcome here. Some exposure to client-facing or stakeholder-facing work, even if you were not the one holding the final recommendation. Comfort using AI tools for real work, and a track record of checking rather than trusting the output. The ability to take a messy, contradictory set of inputs and start imposing structure on it, even without full context. Strong written and verbal communication. You can write up findings clearly and defend them out loud. Willingness to work on-site in New York and travel to client sites as engagements require. A bachelor's degree is preferred and is not a requirement. We will take the track record and the instincts over the credential. Nice to have Exposure to a regulated industry such as healthcare, financial services, insurance, legal, or education. Experience with process mapping or documenting how a business actually runs. Working familiarity with workflow automation tools such as n8n, Zapier, or Make, and enough SQL or Python literacy to inspect data yourself. Prior internship or early-career time inside a consulting, strategy, or venture-backed operating environment. Benefits Competitive benefits. $100,000 to $175,000 base, plus a performance bonus of up to 100% of base salary.
11/06/2026
Full time
Job Description Job Description About Ajaia Ajaia is an AI implementation consultancy and product studio. We help organizations move from AI experimentation to measurable return on investment across four practices: AI Strategy and Advisory, Workforce Training and Enablement, Process Optimization, and Custom AI Development. Our work sits with executives and the people who do the actual work, and it is judged on whether something changed in production, not on whether a pilot looked good in a deck. Position Overview Ajaia is hiring an AI Strategist to run the ground-level work on client engagements owned by a Senior AI Strategist. You will spend your week inside a client's operations: interviewing managers and frontline staff, mapping how work actually happens, and pulling the baseline numbers a recommendation gets built on. The senior strategist on your engagement owns the room with the CEO and carries the final call. You own the audit underneath it, and you will be in the room when it counts. This is a learning seat with real stakes. You will contribute directly to the triage, the diagram, and the client deck, and you will be expected to defend your findings when a senior strategist or a client pushes back on them. The role is a stated path to Senior AI Strategist. Compensation: $100,000 to $175,000 base. How we expect you to work AI use is a core execution requirement at Ajaia, not optional tooling. You should be comfortable using AI tools to move faster on real work, and honest about where they get it wrong. Part of this seat is developing the judgment to know the difference, under a senior strategist's guidance. You will sit in client interviews, build the current-state picture, and hand a senior strategist material they can build a recommendation from. The clearer and more honest that material is, the faster you grow into owning engagements yourself. What you will do Support a Senior AI Strategist across one or more client engagements, from discovery through delivery. Run discovery interviews with managers and frontline staff, under the senior strategist's direction. Document how the work actually happens, not how the org chart says it happens. Pull and validate baseline data. Get real numbers before anyone claims an improvement. Contribute to the opportunity triage: surface what you're seeing, tag it honestly, and be ready to defend or drop it under questioning. Build the current-state workflow diagrams that anchor the engagement's recommendation. Draft sections of the client deck and the engineering build specification for the senior strategist's review. Flag where the right answer is a process fix, not an AI build, even when that is not the answer the client wants. Sit in on C-suite presentations and board meetings as part of the engagement team, building toward leading those conversations yourself. Take structured feedback from senior strategists and apply it visibly engagement to engagement. Requirements Zero to three years in a role involving real business judgment: management consulting, strategy, operations, product, or a comparable analytical or client-adjacent seat. Strong new graduates with the right instincts are welcome here. Some exposure to client-facing or stakeholder-facing work, even if you were not the one holding the final recommendation. Comfort using AI tools for real work, and a track record of checking rather than trusting the output. The ability to take a messy, contradictory set of inputs and start imposing structure on it, even without full context. Strong written and verbal communication. You can write up findings clearly and defend them out loud. Willingness to work on-site in New York and travel to client sites as engagements require. A bachelor's degree is preferred and is not a requirement. We will take the track record and the instincts over the credential. Nice to have Exposure to a regulated industry such as healthcare, financial services, insurance, legal, or education. Experience with process mapping or documenting how a business actually runs. Working familiarity with workflow automation tools such as n8n, Zapier, or Make, and enough SQL or Python literacy to inspect data yourself. Prior internship or early-career time inside a consulting, strategy, or venture-backed operating environment. Benefits Competitive benefits. $100,000 to $175,000 base, plus a performance bonus of up to 100% of base salary.
Job Description Job Description Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on LinkedIn, Facebook, Instagram, X and YouTube. Job Description The Analytics and Performance Operations (APEX) team supporting AbbVie's US Commercial organization is growing every day. We comprise highly respected researchers, analysts, and Data SMEs striving to be the gold standard Research & Analytics organization within the biopharmaceutical industry. We serve as strategic in-house advisor and pragmatic compass to Marketing, Sales, and Leadership - ensuring that all decisions are grounded in rigorous intelligence and earned intuition. We look at 'data' differently - as an input into insight generation, not an endgame. We appreciate ambiguity but recognize the need for clarity. We work tirelessly to build new capabilities and skill sets, encouraging our team members to pull up a chair, be themselves, be creative, speak their minds, and do good work. Patients depend on us, and we take that very seriously - without taking ourselves too seriously. We are smart, fun, quirky, and innovative - and we'd love for you to join us. The Manager of Data Strategy and Business Intelligence will develop and execute data strategy plans to support the Market Access and Patient Services organization. This role will report to the Associate Director - Market Access and Patient Services Data Transformation support enterprise capabilities for the APEX organization Responsibilities: Maintain comprehensive knowledge of market access data architecture and data flows Proactively identify and resolve data quality and integrity issues Collaborate with Business technology Solutions (BTS) and data engineering teams to optimize data pipelines Troubleshoot complex data-related problems and implement sustainable solutions Develop and execute a plan for data acquisition and enablement across the various Market Access data domains Serve as a subject matter expert for data related to key Market Access domains (eg: claims, Payor and Plan hierarchy, syndicated data assets etc.) Lead the design, build, and implementation of new BI platforms and analytics solutions Drive ongoing platform enhancements based on evolving business needs and technological advancements Establish and maintain BI standards, best practices, and governance frameworks Partner with business stakeholders to gather, document, and manage requirements for key performance indicators (KPIs) Define and maintain business rules ensuring data accuracy and consistency across reporting Translate complex business needs into technical specifications for BI solutions Execute data assessments across new and existing data assets and make use case recommendations to analytics teams. Qualifications Bachelor's degree in one of the following fields: Business, Management Information Systems, Engineering, and/or Operations is required 5+ years of experience in business intelligence, data analytics, or related field 3-5 years of experience in leading projects independently Experience in concepts of Managed Market controls and pricing (Trade, PBMs, Payors, Government), Pharmaceutical supply chain, Health system affiliations and formulary data Experience in business and/or analytics consulting roles for technology/analytics services companies a plus. Strong working knowledge of syndicated pharmaceutical data sources, including claims data sources Proven track record of successfully delivering BI initiatives from concept to production Strong analytical mindset with passion for working with data Hands-on proficiency in BI tools and platforms (e.g. Power BI) Experience with data modeling and database design principles Hands on ability with tools, programming languages and cloud infrastructure for ETL - SQL, Trino Snowflake, AWS. Strong experience with data enablement including dimensional data models, ETL workflows and SQL queries leveraging a variety of technologies to support the analytics value chain across descriptive and predictive analytics Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit -us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: -us/reasonable- accommodations.html
11/06/2026
Full time
Job Description Job Description Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on LinkedIn, Facebook, Instagram, X and YouTube. Job Description The Analytics and Performance Operations (APEX) team supporting AbbVie's US Commercial organization is growing every day. We comprise highly respected researchers, analysts, and Data SMEs striving to be the gold standard Research & Analytics organization within the biopharmaceutical industry. We serve as strategic in-house advisor and pragmatic compass to Marketing, Sales, and Leadership - ensuring that all decisions are grounded in rigorous intelligence and earned intuition. We look at 'data' differently - as an input into insight generation, not an endgame. We appreciate ambiguity but recognize the need for clarity. We work tirelessly to build new capabilities and skill sets, encouraging our team members to pull up a chair, be themselves, be creative, speak their minds, and do good work. Patients depend on us, and we take that very seriously - without taking ourselves too seriously. We are smart, fun, quirky, and innovative - and we'd love for you to join us. The Manager of Data Strategy and Business Intelligence will develop and execute data strategy plans to support the Market Access and Patient Services organization. This role will report to the Associate Director - Market Access and Patient Services Data Transformation support enterprise capabilities for the APEX organization Responsibilities: Maintain comprehensive knowledge of market access data architecture and data flows Proactively identify and resolve data quality and integrity issues Collaborate with Business technology Solutions (BTS) and data engineering teams to optimize data pipelines Troubleshoot complex data-related problems and implement sustainable solutions Develop and execute a plan for data acquisition and enablement across the various Market Access data domains Serve as a subject matter expert for data related to key Market Access domains (eg: claims, Payor and Plan hierarchy, syndicated data assets etc.) Lead the design, build, and implementation of new BI platforms and analytics solutions Drive ongoing platform enhancements based on evolving business needs and technological advancements Establish and maintain BI standards, best practices, and governance frameworks Partner with business stakeholders to gather, document, and manage requirements for key performance indicators (KPIs) Define and maintain business rules ensuring data accuracy and consistency across reporting Translate complex business needs into technical specifications for BI solutions Execute data assessments across new and existing data assets and make use case recommendations to analytics teams. Qualifications Bachelor's degree in one of the following fields: Business, Management Information Systems, Engineering, and/or Operations is required 5+ years of experience in business intelligence, data analytics, or related field 3-5 years of experience in leading projects independently Experience in concepts of Managed Market controls and pricing (Trade, PBMs, Payors, Government), Pharmaceutical supply chain, Health system affiliations and formulary data Experience in business and/or analytics consulting roles for technology/analytics services companies a plus. Strong working knowledge of syndicated pharmaceutical data sources, including claims data sources Proven track record of successfully delivering BI initiatives from concept to production Strong analytical mindset with passion for working with data Hands-on proficiency in BI tools and platforms (e.g. Power BI) Experience with data modeling and database design principles Hands on ability with tools, programming languages and cloud infrastructure for ETL - SQL, Trino Snowflake, AWS. Strong experience with data enablement including dimensional data models, ETL workflows and SQL queries leveraging a variety of technologies to support the analytics value chain across descriptive and predictive analytics Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit -us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: -us/reasonable- accommodations.html
Job Description EazyML, () recognized by Gartner, specializes in Responsible AI. Our solutions enable proactive compliance and sustainable automation for enterprises adopting AI at scale. We're also associated with breakthrough startups like Amelia.ai, giving our team exposure to cutting-edge AI products at enterprise scale. About the Role We're looking for a Senior Program Manager who will drive end-to-end program management for AI infrastructure deployments, AI Labs initiatives, AI field deployment programs, automation projects, and AI-driven operational transformation initiatives. The role requires a blend of program management leadership, technical acumen mainly in the AI, change management expertise, executive communication skills, and cross-functional coordination capabilities. Program Leadership & Governance Lead multiple concurrent AI programs and strategic initiatives across Agentic /GenAI, solutions. Define program objectives, scope, schedules, milestones, dependencies, and success criteria. Establish and maintain governance structures, steering committees, executive reviews, and stakeholder communication plans. Develop program roadmaps aligned with customers strategic priorities and growth objectives. Drive Foundation AI projects from kickoff through development to deployment and stabilization Support the customer to translate strategy into executable roadmaps with clear milestones, risks, dependencies, and success metrics Develop project plans consistent with business goals and requirements for algorithm performance Establish and maintain program governance, including planning cadences, status reporting, decision forums, and executive communication Bring together key stakeholders to facilitate timely and lasting decision-making Partner with the extended team on availability constraints, capacity forecasting, deadlines etc Partner with the broader team to continuously improve the development process to enable execution of projects in an organized, methodical, and predictable manner. Identify and manage project risks and issues, ensuring mitigations are in place to reduce potential impacts. Facilitate cross-functional communication across teams for awareness and understanding. Understanding of technical issues to facilitate resolution of project blockers is a plus Proactively identify risks, dependencies, and technical blockers and drive cross-functional resolution with urgency. Lead escalation management and executive communications for high-priority issues. Ensure mitigation strategies are implemented and tracked to closure. QUALIFICATIONS: 10+ years of industry experience in program or project management, preferably involving AI/ML, data platforms or large-scale systems Experience working with AI or applied ML teams Familiarity with agile methodologies, sprint planning, backlog grooming processes Data-driven approach to strategic planning, comfortable reviewing metrics and identifying ways to measure program success Familiarity with AI/ML concepts (e.g., model training, inference, data pipelines, evaluation, experimentation), hands-on coding experience is not required Clear, confident communicator who can bridge deeply technical teams and business stakeholders Proven ability to influence without authority and drive alignment across diverse teams Experience working with research teams Background in consumer technology, platforms, or data-driven products Experience organizing projects using Jira or similar platforms Cross-Functional Leadership Collaborate with: Solutions Architects Engineering Integration Center Operations Delivery Teams Product Management Leadership Facilitate alignment across technical and business stakeholders. Resolve conflicts, remove roadblocks, and drive accountability across programs. Resource & Capacity Planning Coordinate resource demand planning across AI project portfolios. Forecast staffing needs and identify capability gaps. Support workforce planning and bench-strength development initiatives. Contribute to the PMO's strategic vision to improve organizational readiness for future AI growth. AI Enablement & Continuous Improvement Support AI training, certification, and capability development programs. Drive adoption of best practices, standards, automation opportunities, and operational efficiencies. Identify opportunities to leverage AI technologies to improve delivery performance and customer experience. Champion continuous improvement initiatives focused on scalability, quality, and delivery excellence. Behaviors and Competencies Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication. Interpersonal Skills: Can communicate effectively, build relationships, resolve conflicts, influence others, and support others in developing their interpersonal skills in major situations. Follow-Up: Can take ownership of tasks, collaborate with others in managing follow-ups, and drive results through effective task completion. Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard. Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes. Time Management: Can manage time effectively, accurately estimate the time required for specific tasks, balance multiple tasks, and help others in improving their time management skills. Organization: Can oversee complex projects with multiple moving parts, ensure team alignment with organizational systems, and adapt to changing priorities. Digital Acumen: Can take ownership of complex digital initiatives, collaborate with others, and drive digital results. Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.
11/06/2026
Full time
Job Description EazyML, () recognized by Gartner, specializes in Responsible AI. Our solutions enable proactive compliance and sustainable automation for enterprises adopting AI at scale. We're also associated with breakthrough startups like Amelia.ai, giving our team exposure to cutting-edge AI products at enterprise scale. About the Role We're looking for a Senior Program Manager who will drive end-to-end program management for AI infrastructure deployments, AI Labs initiatives, AI field deployment programs, automation projects, and AI-driven operational transformation initiatives. The role requires a blend of program management leadership, technical acumen mainly in the AI, change management expertise, executive communication skills, and cross-functional coordination capabilities. Program Leadership & Governance Lead multiple concurrent AI programs and strategic initiatives across Agentic /GenAI, solutions. Define program objectives, scope, schedules, milestones, dependencies, and success criteria. Establish and maintain governance structures, steering committees, executive reviews, and stakeholder communication plans. Develop program roadmaps aligned with customers strategic priorities and growth objectives. Drive Foundation AI projects from kickoff through development to deployment and stabilization Support the customer to translate strategy into executable roadmaps with clear milestones, risks, dependencies, and success metrics Develop project plans consistent with business goals and requirements for algorithm performance Establish and maintain program governance, including planning cadences, status reporting, decision forums, and executive communication Bring together key stakeholders to facilitate timely and lasting decision-making Partner with the extended team on availability constraints, capacity forecasting, deadlines etc Partner with the broader team to continuously improve the development process to enable execution of projects in an organized, methodical, and predictable manner. Identify and manage project risks and issues, ensuring mitigations are in place to reduce potential impacts. Facilitate cross-functional communication across teams for awareness and understanding. Understanding of technical issues to facilitate resolution of project blockers is a plus Proactively identify risks, dependencies, and technical blockers and drive cross-functional resolution with urgency. Lead escalation management and executive communications for high-priority issues. Ensure mitigation strategies are implemented and tracked to closure. QUALIFICATIONS: 10+ years of industry experience in program or project management, preferably involving AI/ML, data platforms or large-scale systems Experience working with AI or applied ML teams Familiarity with agile methodologies, sprint planning, backlog grooming processes Data-driven approach to strategic planning, comfortable reviewing metrics and identifying ways to measure program success Familiarity with AI/ML concepts (e.g., model training, inference, data pipelines, evaluation, experimentation), hands-on coding experience is not required Clear, confident communicator who can bridge deeply technical teams and business stakeholders Proven ability to influence without authority and drive alignment across diverse teams Experience working with research teams Background in consumer technology, platforms, or data-driven products Experience organizing projects using Jira or similar platforms Cross-Functional Leadership Collaborate with: Solutions Architects Engineering Integration Center Operations Delivery Teams Product Management Leadership Facilitate alignment across technical and business stakeholders. Resolve conflicts, remove roadblocks, and drive accountability across programs. Resource & Capacity Planning Coordinate resource demand planning across AI project portfolios. Forecast staffing needs and identify capability gaps. Support workforce planning and bench-strength development initiatives. Contribute to the PMO's strategic vision to improve organizational readiness for future AI growth. AI Enablement & Continuous Improvement Support AI training, certification, and capability development programs. Drive adoption of best practices, standards, automation opportunities, and operational efficiencies. Identify opportunities to leverage AI technologies to improve delivery performance and customer experience. Champion continuous improvement initiatives focused on scalability, quality, and delivery excellence. Behaviors and Competencies Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication. Interpersonal Skills: Can communicate effectively, build relationships, resolve conflicts, influence others, and support others in developing their interpersonal skills in major situations. Follow-Up: Can take ownership of tasks, collaborate with others in managing follow-ups, and drive results through effective task completion. Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard. Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes. Time Management: Can manage time effectively, accurately estimate the time required for specific tasks, balance multiple tasks, and help others in improving their time management skills. Organization: Can oversee complex projects with multiple moving parts, ensure team alignment with organizational systems, and adapt to changing priorities. Digital Acumen: Can take ownership of complex digital initiatives, collaborate with others, and drive digital results. Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.