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Emergency Manager
City of Lake Forest Park Seattle, Washington
Applications will be accepted until the position is filled, however to be considered in the first round of application reviews please apply by December 2, 2026. Note: Proposed 2027 Salary Schedule: $109,085.40 - $137,199.48 annually The Emergency Manager leads and directs comprehensive emergency management programs for the Cities of Lake Forest Park and Kenmore, and the Shoreline Fire Department (SFD) under the Northshore Emergency Management Coalition (NEMCo) Interlocal Agreement. Reporting to the NEMCo Board of Directors and the City of Lake Forest Park's Public Works Director, this role oversees planning, coordination, development, and promotion across all phases of emergency management-preparedness, response, recovery, and mitigation. Operating with a high degree of autonomy, the ideal candidate manages multi-jurisdictional priorities and tight deadlines, directly impacting regional agency operations, community safety, and public trust. This self-directed role offers a high-impact platform to shape public safety and strengthen regional coordination across multiple partner organizations This is a full-time, exempt, benefit eligible position. The City provides benefit eligible employees the following: medical, dental, vision, life insurance, long-term disability (LTD), employee assistance program (EAP),HRA/HSA/FSA, enrollment in Washington State's DRS PERS plan, 401(a) retirement plan (social security replacement plan) with matching employer contribution, and an optional 457 deferred compensation plan (DCP). In addition to vacation, sick leave, and holiday time off, this position receives 48 hours of administrative leave hours (pro-rated based on hire date). We also value prior public service experience: new hires with prior public sector tenure can count 50% of that time toward their vacation accrual rate with the City. This position offers a hybrid schedule (1-2 days remote per week) upon successful completion of the 6-month probationary period. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinates updates to a variety of procedures and policies for the Cities of Lake Forest Park and Kenmore to ensure compliance with State laws and regulations. Coordinates the development of plans for partner agency employee's response to a broad array of natural and manmade disasters and emergency situations affecting City and regional operations. Coordinates both Cities emergency preparedness and coordinated response plans with state agencies, municipalities, public safety agencies, and volunteer service agencies in the planning, response, recovery, and mitigation of emergencies and disasters. Develops, coordinates, and presents educational and training programs for community organizations to increase awareness of emergency preparedness and response plans. Organizes meetings, trainings, and response exercises to communicate and coordinate the CEMP and other emergency procedures, as well as conducts operational drills in preparation for emergency situations and the recovery of partner agency resources. Coordinates training, equipment, and staffing for the NEMCo Emergency Operations Center; coordinates EOC activities in the event of a natural or man-made disaster. Represents partner agencies on regional emergency planning and response committees; ensures the emergency preparedness programs meet goals and regulatory standards. Prepares reports and safety presentations to increase awareness of emergency preparedness. Research funding sources, prepares grant proposals, and develops work plans and budgets; monitors, implements, evaluates, and manages grant programs and prepares reports. Compiles and maintains records, reports, and statistical information. Prepares recommendations for EOC budget requests and monitors budgeted funds. Organizes meetings of the Northshore Emergency Management Coalition Board of Directors and communicates department director(s)/manager(s) roles within the CEMP. Supports the relationship between the partner agencies and their constituent populations by demonstrating courteous and cooperative behavior when interacting with clients, visitors, and partner agency staff; enthusiastically promotes NEMCo goals and priorities in compliance with all policies and procedures. Maintains and enforces absolute confidentiality of work-related issues, client records, and partner agency information; monitors staff compliance of security procedures and privacy laws, policies, and guidelines; performs related duties as required or assigned. Other areas of focus include CERT and volunteer management, NEMCo coordinated communication, and resource management. Education and Experience Required: Associates degree with a focus in Emergency Management, Public Administration, or related field AND at least three years of experience in the administration, supervision, and/or teaching of emergency preparedness or emergency services OR an equivalent combination of education, training, and experience. Possess certificates in ICS 100, 200, 300, 400. Complete IS 700 and IS 800 within one year of employment. A valid Washington State Driver's License by date of hire and ability to maintain insurability with City. Preferred: Ability to speak more than one language. Knowledge, Skills, Abilities Knowledge of: Emergency management programs, practices, resources, agencies, and personnel. All Federal and State requirements for filing, maintaining, and testing emergency operation plans and for declaring emergencies and obtaining emergency assistance and reimbursement for same. Incident Command System (ICS) and the National Incident Management System (NIMS). Operational procedures for public safety agencies, and individual City departments. Proficient knowledge of computers and applicable computer software applications, including specific knowledge of Microsoft Word and Outlook. Working knowledge of modern administrative office procedures, methods, and equipment. Skill in: Strong organizational, problem-solving, and interpersonal skills. Strong attention to detail, working in a busy and sometimes stressful environment, and changing priorities. Using initiative and independent judgment within established guidelines. Effective team building and leadership skills. Strategic planning and time management skills. Ability to: Participate and work effectively in an organization committed to treating all people in a fair and impartial manner. Report for scheduled work with regular, reliable, and punctual attendance. Work independently with a high degree of reliability, accuracy, and productivity. Develop and implement policies and procedures for emergency management from a whole community perspective. Activate and manage the EOC during a disaster. Manage the people and resources necessary for effective emergency response and recovery programs. Effect cooperation and gathering of resources from all segments of the community for emergency response use, including but not limited to hotels, schools, businesses, volunteers, communication companies, utility companies, emergency services providers, private relief agencies, government leaders, and media. Analyze situations quickly and objectively, to recognize actual and potential dangers, and to determine proper course of action. Maintain and establish effective and cooperative working relationships with all partner agencies and staff, a variety of law enforcement agencies, emergency service agencies, other City and county governments, and community groups/public. Conduct oneself in a professional manner as defined by City policy and maintain confidentiality. Exercise discretion and sound judgment in coordinating, organizing, prioritizing, problem-solving, and performing assigned work in order to meet fixed or fluctuating deadlines and achieve work objectives. Work well independently and in support of the team. Communicate in English clearly, concisely, and effectively, both orally and in writing. Working Conditions / Physical Requirements The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is primarily performed in an office environment and may also include working a variety of hours based on current events, meetings, and presentations. Additionally, may be exposed to physical hazards from fire, traffic, contagious diseases, toxic gases, hazardous materials, and other hazards that may occur during disaster situations. Work with computer, printer, photocopier, fax machine and cellular phone. Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Compensation details: 50.92-64.04 Hourly Wage PI54ce2d8d2baf-7669
11/09/2026
Full time
Applications will be accepted until the position is filled, however to be considered in the first round of application reviews please apply by December 2, 2026. Note: Proposed 2027 Salary Schedule: $109,085.40 - $137,199.48 annually The Emergency Manager leads and directs comprehensive emergency management programs for the Cities of Lake Forest Park and Kenmore, and the Shoreline Fire Department (SFD) under the Northshore Emergency Management Coalition (NEMCo) Interlocal Agreement. Reporting to the NEMCo Board of Directors and the City of Lake Forest Park's Public Works Director, this role oversees planning, coordination, development, and promotion across all phases of emergency management-preparedness, response, recovery, and mitigation. Operating with a high degree of autonomy, the ideal candidate manages multi-jurisdictional priorities and tight deadlines, directly impacting regional agency operations, community safety, and public trust. This self-directed role offers a high-impact platform to shape public safety and strengthen regional coordination across multiple partner organizations This is a full-time, exempt, benefit eligible position. The City provides benefit eligible employees the following: medical, dental, vision, life insurance, long-term disability (LTD), employee assistance program (EAP),HRA/HSA/FSA, enrollment in Washington State's DRS PERS plan, 401(a) retirement plan (social security replacement plan) with matching employer contribution, and an optional 457 deferred compensation plan (DCP). In addition to vacation, sick leave, and holiday time off, this position receives 48 hours of administrative leave hours (pro-rated based on hire date). We also value prior public service experience: new hires with prior public sector tenure can count 50% of that time toward their vacation accrual rate with the City. This position offers a hybrid schedule (1-2 days remote per week) upon successful completion of the 6-month probationary period. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinates updates to a variety of procedures and policies for the Cities of Lake Forest Park and Kenmore to ensure compliance with State laws and regulations. Coordinates the development of plans for partner agency employee's response to a broad array of natural and manmade disasters and emergency situations affecting City and regional operations. Coordinates both Cities emergency preparedness and coordinated response plans with state agencies, municipalities, public safety agencies, and volunteer service agencies in the planning, response, recovery, and mitigation of emergencies and disasters. Develops, coordinates, and presents educational and training programs for community organizations to increase awareness of emergency preparedness and response plans. Organizes meetings, trainings, and response exercises to communicate and coordinate the CEMP and other emergency procedures, as well as conducts operational drills in preparation for emergency situations and the recovery of partner agency resources. Coordinates training, equipment, and staffing for the NEMCo Emergency Operations Center; coordinates EOC activities in the event of a natural or man-made disaster. Represents partner agencies on regional emergency planning and response committees; ensures the emergency preparedness programs meet goals and regulatory standards. Prepares reports and safety presentations to increase awareness of emergency preparedness. Research funding sources, prepares grant proposals, and develops work plans and budgets; monitors, implements, evaluates, and manages grant programs and prepares reports. Compiles and maintains records, reports, and statistical information. Prepares recommendations for EOC budget requests and monitors budgeted funds. Organizes meetings of the Northshore Emergency Management Coalition Board of Directors and communicates department director(s)/manager(s) roles within the CEMP. Supports the relationship between the partner agencies and their constituent populations by demonstrating courteous and cooperative behavior when interacting with clients, visitors, and partner agency staff; enthusiastically promotes NEMCo goals and priorities in compliance with all policies and procedures. Maintains and enforces absolute confidentiality of work-related issues, client records, and partner agency information; monitors staff compliance of security procedures and privacy laws, policies, and guidelines; performs related duties as required or assigned. Other areas of focus include CERT and volunteer management, NEMCo coordinated communication, and resource management. Education and Experience Required: Associates degree with a focus in Emergency Management, Public Administration, or related field AND at least three years of experience in the administration, supervision, and/or teaching of emergency preparedness or emergency services OR an equivalent combination of education, training, and experience. Possess certificates in ICS 100, 200, 300, 400. Complete IS 700 and IS 800 within one year of employment. A valid Washington State Driver's License by date of hire and ability to maintain insurability with City. Preferred: Ability to speak more than one language. Knowledge, Skills, Abilities Knowledge of: Emergency management programs, practices, resources, agencies, and personnel. All Federal and State requirements for filing, maintaining, and testing emergency operation plans and for declaring emergencies and obtaining emergency assistance and reimbursement for same. Incident Command System (ICS) and the National Incident Management System (NIMS). Operational procedures for public safety agencies, and individual City departments. Proficient knowledge of computers and applicable computer software applications, including specific knowledge of Microsoft Word and Outlook. Working knowledge of modern administrative office procedures, methods, and equipment. Skill in: Strong organizational, problem-solving, and interpersonal skills. Strong attention to detail, working in a busy and sometimes stressful environment, and changing priorities. Using initiative and independent judgment within established guidelines. Effective team building and leadership skills. Strategic planning and time management skills. Ability to: Participate and work effectively in an organization committed to treating all people in a fair and impartial manner. Report for scheduled work with regular, reliable, and punctual attendance. Work independently with a high degree of reliability, accuracy, and productivity. Develop and implement policies and procedures for emergency management from a whole community perspective. Activate and manage the EOC during a disaster. Manage the people and resources necessary for effective emergency response and recovery programs. Effect cooperation and gathering of resources from all segments of the community for emergency response use, including but not limited to hotels, schools, businesses, volunteers, communication companies, utility companies, emergency services providers, private relief agencies, government leaders, and media. Analyze situations quickly and objectively, to recognize actual and potential dangers, and to determine proper course of action. Maintain and establish effective and cooperative working relationships with all partner agencies and staff, a variety of law enforcement agencies, emergency service agencies, other City and county governments, and community groups/public. Conduct oneself in a professional manner as defined by City policy and maintain confidentiality. Exercise discretion and sound judgment in coordinating, organizing, prioritizing, problem-solving, and performing assigned work in order to meet fixed or fluctuating deadlines and achieve work objectives. Work well independently and in support of the team. Communicate in English clearly, concisely, and effectively, both orally and in writing. Working Conditions / Physical Requirements The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is primarily performed in an office environment and may also include working a variety of hours based on current events, meetings, and presentations. Additionally, may be exposed to physical hazards from fire, traffic, contagious diseases, toxic gases, hazardous materials, and other hazards that may occur during disaster situations. Work with computer, printer, photocopier, fax machine and cellular phone. Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Compensation details: 50.92-64.04 Hourly Wage PI54ce2d8d2baf-7669
Member Services Manager
Addition Management New York, New York
Job Description Job Description Position: Membership Services Manager Location: New York, NY (Mostly Remote) Salary: $75K-$85K + Bonus + Incentives Growing Non-Profit trade organization seeks a Member Services Manager to join their team Responsibilities: Serve as the primary relationship manager for a portfolio of U.S. members (Account Management). Develop structured engagement plans to support retention and multi-year growth. Identify expansion opportunities within assigned accounts for all digital products, services & training Monitor engagement KPIs and proactively address risk of churn. Lead onboarding for new members, ensuring rapid activation and program alignment. Deliver orientation sessions introducing benefits, working groups, standards, and education programs. Establish three-year engagement roadmaps for strategic accounts. Conduct regular engagement reviews with member stakeholders. Capture business priorities, regulatory drivers, and innovation initiatives. Translate member feedback into actionable insights for internal teams. Encourage and facilitate participation in forums, working groups, and regional events. Partner with internal teams to ensure programming aligns with industry priorities. Support bespoke or member-led collaborative initiatives. Promote education, certification, and standards programs. Identify opportunities for increased adoption across member organizations. Leverage CRM (Salesforce) to track engagement, usage, and growth indicators. Analyze trends and engagement data to inform proactive outreach strategies. Research members activities and priorities to leverage growth. Act as an escalation point for member issues. Coordinate internally to ensure timely and effective resolution. Continuously improve member support processes. Partner with Sales on renewals and expansion. Collaborate with Marketing on targeted communications. Work with Product and Standards teams to align offerings with member needs. Qualifications Bachelor's degree required 5+ years' experience in account management, customer engagement, member services, client success, or relationship management. SalesForce (or comparable CRM Software experience preferred Experience or familiarity of AI, data management, financial services, technology, regulatory, analytics, digital transformation, standards or engineering environments preferred. Exceptional communication, interpersonal, problem-solving skills and a customer-centric mindset. Ability to travel when required (5%-10%)
11/09/2026
Full time
Job Description Job Description Position: Membership Services Manager Location: New York, NY (Mostly Remote) Salary: $75K-$85K + Bonus + Incentives Growing Non-Profit trade organization seeks a Member Services Manager to join their team Responsibilities: Serve as the primary relationship manager for a portfolio of U.S. members (Account Management). Develop structured engagement plans to support retention and multi-year growth. Identify expansion opportunities within assigned accounts for all digital products, services & training Monitor engagement KPIs and proactively address risk of churn. Lead onboarding for new members, ensuring rapid activation and program alignment. Deliver orientation sessions introducing benefits, working groups, standards, and education programs. Establish three-year engagement roadmaps for strategic accounts. Conduct regular engagement reviews with member stakeholders. Capture business priorities, regulatory drivers, and innovation initiatives. Translate member feedback into actionable insights for internal teams. Encourage and facilitate participation in forums, working groups, and regional events. Partner with internal teams to ensure programming aligns with industry priorities. Support bespoke or member-led collaborative initiatives. Promote education, certification, and standards programs. Identify opportunities for increased adoption across member organizations. Leverage CRM (Salesforce) to track engagement, usage, and growth indicators. Analyze trends and engagement data to inform proactive outreach strategies. Research members activities and priorities to leverage growth. Act as an escalation point for member issues. Coordinate internally to ensure timely and effective resolution. Continuously improve member support processes. Partner with Sales on renewals and expansion. Collaborate with Marketing on targeted communications. Work with Product and Standards teams to align offerings with member needs. Qualifications Bachelor's degree required 5+ years' experience in account management, customer engagement, member services, client success, or relationship management. SalesForce (or comparable CRM Software experience preferred Experience or familiarity of AI, data management, financial services, technology, regulatory, analytics, digital transformation, standards or engineering environments preferred. Exceptional communication, interpersonal, problem-solving skills and a customer-centric mindset. Ability to travel when required (5%-10%)
Digital Services Specialist
NCM Associates Mahwah, New Jersey
Job Description Job Description The Digital Services Specialist is responsible for driving dealership performance and client success across assigned retailer accounts and Regions. This role serves as a strategic partner to dealerships and assigned Regions, delivering structured lead management, Business Development Center (BDC) optimization, and digital sales process training aligned with brand standards and KPIs. The Digital Services Specialist supports approximately 20-25 retailers per region through a combination of on-site and virtual engagement, with travel comprising approximately 80% of the role. This position ensures consistent execution of best practices in lead response, customer engagement, and appointment conversion. Core responsibilities include managing ongoing Region and dealer client communications, tracking and analyzing performance results, and providing timely guidance, support, and solutions to dealership partners. In addition to performance consulting, this role is responsible for delivering training through webinars, workshops, and in-dealership sessions, as well as contributing to the development and continuous improvement of training curriculum and materials. The Digital Services Specialist will also support broader program initiatives, including maintaining training platforms, assisting with digital marketing and communication efforts, participating in event planning and content, and supporting online community engagement. This position requires a balance of consulting, training, relationship management, operational support, and extensive travel to ensure consistent program execution, measurable performance improvement, and a high level of client satisfaction across the retailer network. Duties and Responsibilities Account Management • Serve as the primary point of contact for assigned Volvo Regions and dealership accounts. • Build and maintain strong relationships with Volvo National and Regional personnel, dealer leadership, Marketing managers, BDC managers, and sales teams. • Conduct regular performance reviews using key KPIs, including lead engagement, appointment set/show/sold rates, and close rates. • Identify performance gaps and deliver actionable improvement plans aligned with OEM standards (e.g., Volvo Cars USA KPIs). • Adapt strategies based on Volvo regional priorities and evolving business needs. Internet Lead Response Training • Train dealership teams on structured lead handling processes, including speed-to-lead, personalization, and follow-up cadence. • Coach teams on executing high-impact Day 1 engagement strategies and long-term nurture processes. • Ensure effective use of CRM tools, video, text, and email communication to drive engagement and appointments. • Support implementation of best practices to improve engagement rates and conversion performance. BDC & Call Center Performance Development • Evaluate and optimize dealership BDC and call center operations. • Implement structured engagement processes, including rapid lead response and multi-channel communication strategies. • Train teams on relationship-based selling, objection handling, and appointment-setting techniques. • Reinforce accountability through daily lead management processes and performance tracking. • Provide ongoing coaching to sales leadership, BDC teams, and frontline staff. In-Retailer Support & Service Delivery • Conduct on-site and virtual retailer visits to assess performance and deliver training. • Evaluate lead handling workflows, response times, CRM utilization, and follow-up effectiveness. • Deliver KPI-driven recommendations and implement best practices within dealership operations. • Execute post-visit action plans and ensure accountability for sustained improvements. • Provide hands-on support in lead response management and appointment coordination as needed. Regional & Internal Collaboration • Maintain regular presence in regional stores (approximately 4 days per week) to support coordination and alignment and in the Regional offices as coordinated with Region staff. • Provide consistent communication and weekly updates to Region staff and internal stakeholders. • Collaborate cross-functionally with Enterprise, Digital, Sales, and Field teams to ensure alignment of strategy and execution. • Support integration of vendor services within broader OEM and organizational initiatives. Reporting & Data-Driven Performance Management • Deliver performance reporting aligned with existing dashboards and data sources. • Analyze CRM data, lead activity, and performance metrics to generate actionable insights. • Support refinement and automation of retailer-level reporting. • Utilize tools such as Pied Piper mystery shops and lead analytics to identify improvement opportunities. • Provide recurring summaries of performance trends, risks, and opportunities. Program Execution, Optimization & Flexibility • Continuously optimize service delivery based on performance trends and dealership needs. • Adjust focus areas and strategies as business priorities evolve. • Maintain consistency in program execution while allowing for regional customization. • Ensure alignment with defined program standards, KPIs, and performance expectations. Additional Program Responsibilities • Deliver or assign workshops and training programs across approximately 20-25 retailers per assigned region. • Provide managed lead handling support, including response management and appointment coordination where required. • Ensure alignment with OEM standards, KPIs, and program expectations. • Maintain flexibility to scale services and adjust engagement models based on regional needs. • Execute high-quality in-dealership and virtual training engagements. Operational & Administrative Expectations • Maintain accurate and timely expense reporting in compliance with company policies. • Effectively manage travel schedules, budgets, and logistics across assigned regions. • Demonstrate strong organizational discipline in tracking activities, reporting outcomes, and managing time across multiple accounts. • Ensure proper documentation of dealership visits, action plans, and follow-up progress. Qualifications • Bachelor's degree preferred, or an equivalent combination of education and relevant experience. • Minimum of 5 years of retail automotive experience; Sales Manager experience strongly preferred. • Demonstrated ability to lead, coach, and motivate teams to drive performance improvement. • Strong analytical and problem-solving skills, with experience evaluating workflows and implementing effective solutions. • Excellent communication skills, with the ability to effectively engage and influence stakeholders at all levels of an organization. • Proven ability to build relationships, influence decision-making, and navigate complex client environments. • Solid understanding of organizational operations, change management, and performance improvement strategies. • Strong project management and organizational skills, with the ability to manage multiple priorities and meet deadlines. • High level of professionalism, adaptability, and resourcefulness in a fast-paced environment. • Ability to prioritize competing demands and operate with a strong sense of urgency. • Comfortable presenting, training, and facilitating discussions with diverse audiences. • Advanced proficiency in Microsoft Office and general business systems. • Demonstrated commitment to continuous learning and professional development. • Ability to maintain confidentiality and handle sensitive information appropriately. • Willingness and ability to travel up to 80%.
11/09/2026
Full time
Job Description Job Description The Digital Services Specialist is responsible for driving dealership performance and client success across assigned retailer accounts and Regions. This role serves as a strategic partner to dealerships and assigned Regions, delivering structured lead management, Business Development Center (BDC) optimization, and digital sales process training aligned with brand standards and KPIs. The Digital Services Specialist supports approximately 20-25 retailers per region through a combination of on-site and virtual engagement, with travel comprising approximately 80% of the role. This position ensures consistent execution of best practices in lead response, customer engagement, and appointment conversion. Core responsibilities include managing ongoing Region and dealer client communications, tracking and analyzing performance results, and providing timely guidance, support, and solutions to dealership partners. In addition to performance consulting, this role is responsible for delivering training through webinars, workshops, and in-dealership sessions, as well as contributing to the development and continuous improvement of training curriculum and materials. The Digital Services Specialist will also support broader program initiatives, including maintaining training platforms, assisting with digital marketing and communication efforts, participating in event planning and content, and supporting online community engagement. This position requires a balance of consulting, training, relationship management, operational support, and extensive travel to ensure consistent program execution, measurable performance improvement, and a high level of client satisfaction across the retailer network. Duties and Responsibilities Account Management • Serve as the primary point of contact for assigned Volvo Regions and dealership accounts. • Build and maintain strong relationships with Volvo National and Regional personnel, dealer leadership, Marketing managers, BDC managers, and sales teams. • Conduct regular performance reviews using key KPIs, including lead engagement, appointment set/show/sold rates, and close rates. • Identify performance gaps and deliver actionable improvement plans aligned with OEM standards (e.g., Volvo Cars USA KPIs). • Adapt strategies based on Volvo regional priorities and evolving business needs. Internet Lead Response Training • Train dealership teams on structured lead handling processes, including speed-to-lead, personalization, and follow-up cadence. • Coach teams on executing high-impact Day 1 engagement strategies and long-term nurture processes. • Ensure effective use of CRM tools, video, text, and email communication to drive engagement and appointments. • Support implementation of best practices to improve engagement rates and conversion performance. BDC & Call Center Performance Development • Evaluate and optimize dealership BDC and call center operations. • Implement structured engagement processes, including rapid lead response and multi-channel communication strategies. • Train teams on relationship-based selling, objection handling, and appointment-setting techniques. • Reinforce accountability through daily lead management processes and performance tracking. • Provide ongoing coaching to sales leadership, BDC teams, and frontline staff. In-Retailer Support & Service Delivery • Conduct on-site and virtual retailer visits to assess performance and deliver training. • Evaluate lead handling workflows, response times, CRM utilization, and follow-up effectiveness. • Deliver KPI-driven recommendations and implement best practices within dealership operations. • Execute post-visit action plans and ensure accountability for sustained improvements. • Provide hands-on support in lead response management and appointment coordination as needed. Regional & Internal Collaboration • Maintain regular presence in regional stores (approximately 4 days per week) to support coordination and alignment and in the Regional offices as coordinated with Region staff. • Provide consistent communication and weekly updates to Region staff and internal stakeholders. • Collaborate cross-functionally with Enterprise, Digital, Sales, and Field teams to ensure alignment of strategy and execution. • Support integration of vendor services within broader OEM and organizational initiatives. Reporting & Data-Driven Performance Management • Deliver performance reporting aligned with existing dashboards and data sources. • Analyze CRM data, lead activity, and performance metrics to generate actionable insights. • Support refinement and automation of retailer-level reporting. • Utilize tools such as Pied Piper mystery shops and lead analytics to identify improvement opportunities. • Provide recurring summaries of performance trends, risks, and opportunities. Program Execution, Optimization & Flexibility • Continuously optimize service delivery based on performance trends and dealership needs. • Adjust focus areas and strategies as business priorities evolve. • Maintain consistency in program execution while allowing for regional customization. • Ensure alignment with defined program standards, KPIs, and performance expectations. Additional Program Responsibilities • Deliver or assign workshops and training programs across approximately 20-25 retailers per assigned region. • Provide managed lead handling support, including response management and appointment coordination where required. • Ensure alignment with OEM standards, KPIs, and program expectations. • Maintain flexibility to scale services and adjust engagement models based on regional needs. • Execute high-quality in-dealership and virtual training engagements. Operational & Administrative Expectations • Maintain accurate and timely expense reporting in compliance with company policies. • Effectively manage travel schedules, budgets, and logistics across assigned regions. • Demonstrate strong organizational discipline in tracking activities, reporting outcomes, and managing time across multiple accounts. • Ensure proper documentation of dealership visits, action plans, and follow-up progress. Qualifications • Bachelor's degree preferred, or an equivalent combination of education and relevant experience. • Minimum of 5 years of retail automotive experience; Sales Manager experience strongly preferred. • Demonstrated ability to lead, coach, and motivate teams to drive performance improvement. • Strong analytical and problem-solving skills, with experience evaluating workflows and implementing effective solutions. • Excellent communication skills, with the ability to effectively engage and influence stakeholders at all levels of an organization. • Proven ability to build relationships, influence decision-making, and navigate complex client environments. • Solid understanding of organizational operations, change management, and performance improvement strategies. • Strong project management and organizational skills, with the ability to manage multiple priorities and meet deadlines. • High level of professionalism, adaptability, and resourcefulness in a fast-paced environment. • Ability to prioritize competing demands and operate with a strong sense of urgency. • Comfortable presenting, training, and facilitating discussions with diverse audiences. • Advanced proficiency in Microsoft Office and general business systems. • Demonstrated commitment to continuous learning and professional development. • Ability to maintain confidentiality and handle sensitive information appropriately. • Willingness and ability to travel up to 80%.
Infra Delivery Technician
Amazon Data Services, Inc. Coyanosa, Texas
Job Description Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. This role will be physically based at our new MDD Pecos, TX site. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment • Traveling within and outside of the regional work area is required. Physical Requirements: • All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS- 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS- Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit -we- hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, TX, Wink - 30.91 - 54.18 USD hourly
11/09/2026
Full time
Job Description Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. This role will be physically based at our new MDD Pecos, TX site. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment • Traveling within and outside of the regional work area is required. Physical Requirements: • All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS- 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS- Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit -we- hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, TX, Wink - 30.91 - 54.18 USD hourly
Data Protection Specialist
AbbVie North Chicago, Illinois
Job Description Job Description Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on LinkedIn, Facebook, Instagram, X and YouTube. Job Description The Data Protection Specialist works with various internal and external groups to ensure that AbbVie information security policies, practices, and procedures are properly implemented within AbbVie. They support the Data Protection Office in strengthening company data security controls and maturing operational processes. The individual will interface with a wide variety of people from different internal organizational units, interface with organizational personnel and staff to ensure that the policy is understood by those required to implement, monitor, and enforce the policy. This role is designed for a professional with an engineering, computer science, software development, or related technical background who is interested in the business, governance, and assurance aspects of data security. Under the guidance of the Data Protection Office, the role will drive control auditing, assurance activities, governance, development, security logging, automation, and the responsible use of artificial intelligence to improve efficiency, consistency, and maturity of data protection processes. Responsibilities: Establish and maintain strong relationships with IT and Business group leaders to understand goals, programs, and plans. Evaluate and articulate program security requirements; identify potential security risk factors and business impact. Conduct assessments of controls to ensure data protection controls are in place. Leverage AI to analyze volumes of data across File Labeling, Application logs, and infrastructure datasets to automate control assurance. Engage AbbVie Third Party Vendors to assess security posture, remediation requirements, and compensating controls as they apply to Business Applications. Develop in-depth knowledge of AbbVie Information Security policies, processes, and procedures, as well as compliance processes and initiatives to provide subject matter expertise and guidance to other organizations (Commercial, R&D, Audit, Legal, Purchasing, etc.) within AbbVie in these matters. Provide Information Security expertise and guidance to Business group leaders and IT Owners to ensure an appropriate balance between security risks and business enablement for identified business programs and initiatives. Provide reporting to management on potential Data Privacy risks and planned remediation. Act as point of contact regarding Information Security matters and AbbVie security policies for AbbVie Purchasing, Legal/Privacy and Quality. Review current technology and information policies and practices for continued applicability with respect to AbbVie commercial and R&D business programs. Provide recommendations for improvements. Qualifications Required: Bachelor's Degree with 5 years of experience; OR Master's Degree with 4 years of experience in Information Security, Data Privacy, or IT Compliance experience. Familiarity with, and experience using, a variety of information security control frameworks, including, but not limited to: NIST Cybersecurity Framework, ISO 2700X, PCI-DSS, SWIFT, Cloud Controls Matrix, HITRUST, NIST 800-171, CIS Controls, etc. Familiarity with global and regional Data Privacy regulations such as GDPR, HIPAA, and CCPA. Experience aligning and testing information security controls and frameworks. Experience writing policies and procedures. Experience working in information security or data privacy in a large, global organization. Strong project management, collaboration, communication, and organizational skills. Adept at communicating concepts to diverse audiences with varying skill sets. Strong written and verbal communication skills are critical. Preferred: Certified Information Security Manager (CISM), Certified Information Privacy Technologist (CIPT), or other equivalent certifications preferred. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit -us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: -us/reasonable- accommodations.html
11/09/2026
Full time
Job Description Job Description Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on LinkedIn, Facebook, Instagram, X and YouTube. Job Description The Data Protection Specialist works with various internal and external groups to ensure that AbbVie information security policies, practices, and procedures are properly implemented within AbbVie. They support the Data Protection Office in strengthening company data security controls and maturing operational processes. The individual will interface with a wide variety of people from different internal organizational units, interface with organizational personnel and staff to ensure that the policy is understood by those required to implement, monitor, and enforce the policy. This role is designed for a professional with an engineering, computer science, software development, or related technical background who is interested in the business, governance, and assurance aspects of data security. Under the guidance of the Data Protection Office, the role will drive control auditing, assurance activities, governance, development, security logging, automation, and the responsible use of artificial intelligence to improve efficiency, consistency, and maturity of data protection processes. Responsibilities: Establish and maintain strong relationships with IT and Business group leaders to understand goals, programs, and plans. Evaluate and articulate program security requirements; identify potential security risk factors and business impact. Conduct assessments of controls to ensure data protection controls are in place. Leverage AI to analyze volumes of data across File Labeling, Application logs, and infrastructure datasets to automate control assurance. Engage AbbVie Third Party Vendors to assess security posture, remediation requirements, and compensating controls as they apply to Business Applications. Develop in-depth knowledge of AbbVie Information Security policies, processes, and procedures, as well as compliance processes and initiatives to provide subject matter expertise and guidance to other organizations (Commercial, R&D, Audit, Legal, Purchasing, etc.) within AbbVie in these matters. Provide Information Security expertise and guidance to Business group leaders and IT Owners to ensure an appropriate balance between security risks and business enablement for identified business programs and initiatives. Provide reporting to management on potential Data Privacy risks and planned remediation. Act as point of contact regarding Information Security matters and AbbVie security policies for AbbVie Purchasing, Legal/Privacy and Quality. Review current technology and information policies and practices for continued applicability with respect to AbbVie commercial and R&D business programs. Provide recommendations for improvements. Qualifications Required: Bachelor's Degree with 5 years of experience; OR Master's Degree with 4 years of experience in Information Security, Data Privacy, or IT Compliance experience. Familiarity with, and experience using, a variety of information security control frameworks, including, but not limited to: NIST Cybersecurity Framework, ISO 2700X, PCI-DSS, SWIFT, Cloud Controls Matrix, HITRUST, NIST 800-171, CIS Controls, etc. Familiarity with global and regional Data Privacy regulations such as GDPR, HIPAA, and CCPA. Experience aligning and testing information security controls and frameworks. Experience writing policies and procedures. Experience working in information security or data privacy in a large, global organization. Strong project management, collaboration, communication, and organizational skills. Adept at communicating concepts to diverse audiences with varying skill sets. Strong written and verbal communication skills are critical. Preferred: Certified Information Security Manager (CISM), Certified Information Privacy Technologist (CIPT), or other equivalent certifications preferred. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit -us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: -us/reasonable- accommodations.html
Technical Data Management Program Manager
BC Forward Charlotte, North Carolina
Job Title: Technical Data Management Program Manager Location: Charlotte, NC (Hybrid, 3 days onsite per week) Duration: Contract - 12 months Pay Range: $53.77/hr (W2) Job ID: 411652 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced Technical Data Management Program Manager to join our GBAM International DQCE team. The ideal candidate will have strong experience in technical data management, data quality, and regulatory change delivery, and a proven ability to oversee end-to-end projects, coordinate across technology and business teams, and communicate with executive stakeholders. Responsibilities: Oversee comprehensive technical data management and data quality controls across Global Banking, Global Markets, and GCIB, including International data coverage. Ensure adherence to Enterprise Data Management, Regulatory Reporting, Risk Data Aggregation, and Global Records Policies and Standards. Lead end-to-end program execution, including planning, Jira story management, deliverables tracking, and coordination of project managers. Perform data analysis, build and maintain Tableau reporting, and construct insights to answer business questions. Triage and resolve data incidents across data capture, transport, and use in a timely manner. Partner with Line of Business and Technology Leads to ensure data is accurate, complete, and fit for purpose. Adapt communication for both technology and business audiences, including executive-level updates. Track scope, monitor regulatory-driven changes, manage risks and issues, and ensure on-time delivery. Coordinate development activities impacting Authorized Data Sources and Authorized Data Sets to ensure compliance with enterprise policies and standards. Support regional meeting coverage and standardize processes, procedures, and controls. Required Skills & Qualifications: 5+ years of project or program management experience, preferably within Global Markets, Global Banking, or GCIB. Strong proficiency with data mining and analytics tools, including Microsoft Excel, Tableau, and SQL. Proven ability to build and maintain Tableau dashboards from multiple data sources. Ability to access data, perform independent research, determine root causes of data issues, and propose solutions. Effective written and verbal communication skills for technical and business stakeholders at multiple levels. General knowledge of banking and technical tools and processes, including PPRT, TPAS, DART, AppHQ, and CIMA. Ability to manage multiple priorities and efforts in a changing environment with strong analytical and detail orientation. Preferred Skills: Knowledge of core banking functions, processes, and operations, including Enterprise Change Management Standards. Familiarity with TPAS, PPRT, Agile Plan, and AppHQ. Experience leading or overseeing project managers and engaging technology executives. Ability to drive collaboration, manage conflict, and adapt to frequent changes. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
11/08/2026
Full time
Job Title: Technical Data Management Program Manager Location: Charlotte, NC (Hybrid, 3 days onsite per week) Duration: Contract - 12 months Pay Range: $53.77/hr (W2) Job ID: 411652 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced Technical Data Management Program Manager to join our GBAM International DQCE team. The ideal candidate will have strong experience in technical data management, data quality, and regulatory change delivery, and a proven ability to oversee end-to-end projects, coordinate across technology and business teams, and communicate with executive stakeholders. Responsibilities: Oversee comprehensive technical data management and data quality controls across Global Banking, Global Markets, and GCIB, including International data coverage. Ensure adherence to Enterprise Data Management, Regulatory Reporting, Risk Data Aggregation, and Global Records Policies and Standards. Lead end-to-end program execution, including planning, Jira story management, deliverables tracking, and coordination of project managers. Perform data analysis, build and maintain Tableau reporting, and construct insights to answer business questions. Triage and resolve data incidents across data capture, transport, and use in a timely manner. Partner with Line of Business and Technology Leads to ensure data is accurate, complete, and fit for purpose. Adapt communication for both technology and business audiences, including executive-level updates. Track scope, monitor regulatory-driven changes, manage risks and issues, and ensure on-time delivery. Coordinate development activities impacting Authorized Data Sources and Authorized Data Sets to ensure compliance with enterprise policies and standards. Support regional meeting coverage and standardize processes, procedures, and controls. Required Skills & Qualifications: 5+ years of project or program management experience, preferably within Global Markets, Global Banking, or GCIB. Strong proficiency with data mining and analytics tools, including Microsoft Excel, Tableau, and SQL. Proven ability to build and maintain Tableau dashboards from multiple data sources. Ability to access data, perform independent research, determine root causes of data issues, and propose solutions. Effective written and verbal communication skills for technical and business stakeholders at multiple levels. General knowledge of banking and technical tools and processes, including PPRT, TPAS, DART, AppHQ, and CIMA. Ability to manage multiple priorities and efforts in a changing environment with strong analytical and detail orientation. Preferred Skills: Knowledge of core banking functions, processes, and operations, including Enterprise Change Management Standards. Familiarity with TPAS, PPRT, Agile Plan, and AppHQ. Experience leading or overseeing project managers and engaging technology executives. Ability to drive collaboration, manage conflict, and adapt to frequent changes. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
Bilingual (Spanish)Digital Navigator - Capital Region (Texas) Hybrid
DigitalLift Austin, Texas
Job Description Job Description Bilingual (Spanish) Digital Navigator - Texas (Capital Region) - Hybrid Immediate Start Date Counties Served: Williamson, Travis, Caldwell, Bastrop, Hays, Comal, Bexar (Hiring 1 position, candidate must be located in or near these counties). Travel will be expected in this role across the primary counties served. Reports to: Digital Navigators will report directly to the Lead Digital Navigator and Senior Program Manager . Job Overview: The Digital Navigator provides in-person, virtual, and hybrid support to community members through individualized or small group assistance, to community members at regionally distributed partner sites. Navigators will attend events (such as public benefits enrollment or device distribution), assist with internet adoption and researching affordable service providers, train constituents on affordable internet-capable devices, and/or coaching in introductory digital skills in order to become effective home internet users. This assistance is provided primarily by in-person assistance, but may also include video calls and voice telephone, email, text, and other communication methods that work for the learner/ community partner. Travel will be expected in this role across the primary counties served. The Digital Navigator's work is part of digitalLIFT's efforts to provide training and support to achieve equitable access to inclusive and diverse content and technical support and equitable internet access for our communities through working with Digital Equity Partners, Community Partners, and other Program Partners. Duties & Responsibilities Community Support Coordination: Provide in-person, virtual, or hybrid assistance to community members at regionally distributed partner sites, tailoring support to individual or small group needs. Event Participation & Assistance: Attend and/or lead community events such as public benefits enrollment or device distribution, support internet adoption efforts, and research affordable service providers. Training & Coaching: Train community members on the use of affordable internet-capable devices and coach them in introductory digital skills to become effective home internet users. Support navigator staff in similar capacities. Communication & Outreach: Utilize various communication methods-video calls, voice calls, email, text, and in-person assistance-to support learners and community partners effectively. Program Alignment: Contribute to digitalLIFT 's mission by working with Digital Equity Partners and other Program Partners to provide training and support, ensuring equitable access to diverse content, technical support, and internet services. Other duties and tasks as necessary. Core Competencies and Critical Skills Community Engagement: Understands the assets and needs of the communities served. Has the ability to build trust within the community. Exhibits cultural competency, including strong language capacity and sensitivity to diverse backgrounds. Teaching and Communication: Has the ability and desire to teach an identified audience. Demonstrates excellent telephone and online communication skills, building trust with clients from diverse educational and cultural backgrounds. Conducts themselves in an approachable and respectable manner. Problem-Solving and Adaptability: Creatively solves problems. Can negotiate and handle stressful situations in a constructive manner. Shows innovation and flexibility in service delivery. Technological Proficiency: Digitally literate and comfortable with technology. Eager to learn and teach basic technological concepts related to internet services, devices, and common online applications. Knowledgeable about resources for funding, connectivity, technical help, devices, and digital literacy. Time and Resource Management: Efficiently manages time and resources to maximize productivity and support. Maintains excellent self-organization and manages multiple tasks effectively. Interpersonal Skills: Maintains a positive attitude, excellent interpersonal skills, and a sense of humor when working with a diverse range of customers, coworkers, and community members. Provides outstanding customer service and establishes appropriate boundaries with clients. Duties & Responsibilities Breakdown: Outreach (20%) Receive, return or initiate contact with clients seeking assistance or partners identified by digitalLIFT for assistance. Discuss with each client their home internet access or need for home internet access, technology experiences and their devices.
11/08/2026
Full time
Job Description Job Description Bilingual (Spanish) Digital Navigator - Texas (Capital Region) - Hybrid Immediate Start Date Counties Served: Williamson, Travis, Caldwell, Bastrop, Hays, Comal, Bexar (Hiring 1 position, candidate must be located in or near these counties). Travel will be expected in this role across the primary counties served. Reports to: Digital Navigators will report directly to the Lead Digital Navigator and Senior Program Manager . Job Overview: The Digital Navigator provides in-person, virtual, and hybrid support to community members through individualized or small group assistance, to community members at regionally distributed partner sites. Navigators will attend events (such as public benefits enrollment or device distribution), assist with internet adoption and researching affordable service providers, train constituents on affordable internet-capable devices, and/or coaching in introductory digital skills in order to become effective home internet users. This assistance is provided primarily by in-person assistance, but may also include video calls and voice telephone, email, text, and other communication methods that work for the learner/ community partner. Travel will be expected in this role across the primary counties served. The Digital Navigator's work is part of digitalLIFT's efforts to provide training and support to achieve equitable access to inclusive and diverse content and technical support and equitable internet access for our communities through working with Digital Equity Partners, Community Partners, and other Program Partners. Duties & Responsibilities Community Support Coordination: Provide in-person, virtual, or hybrid assistance to community members at regionally distributed partner sites, tailoring support to individual or small group needs. Event Participation & Assistance: Attend and/or lead community events such as public benefits enrollment or device distribution, support internet adoption efforts, and research affordable service providers. Training & Coaching: Train community members on the use of affordable internet-capable devices and coach them in introductory digital skills to become effective home internet users. Support navigator staff in similar capacities. Communication & Outreach: Utilize various communication methods-video calls, voice calls, email, text, and in-person assistance-to support learners and community partners effectively. Program Alignment: Contribute to digitalLIFT 's mission by working with Digital Equity Partners and other Program Partners to provide training and support, ensuring equitable access to diverse content, technical support, and internet services. Other duties and tasks as necessary. Core Competencies and Critical Skills Community Engagement: Understands the assets and needs of the communities served. Has the ability to build trust within the community. Exhibits cultural competency, including strong language capacity and sensitivity to diverse backgrounds. Teaching and Communication: Has the ability and desire to teach an identified audience. Demonstrates excellent telephone and online communication skills, building trust with clients from diverse educational and cultural backgrounds. Conducts themselves in an approachable and respectable manner. Problem-Solving and Adaptability: Creatively solves problems. Can negotiate and handle stressful situations in a constructive manner. Shows innovation and flexibility in service delivery. Technological Proficiency: Digitally literate and comfortable with technology. Eager to learn and teach basic technological concepts related to internet services, devices, and common online applications. Knowledgeable about resources for funding, connectivity, technical help, devices, and digital literacy. Time and Resource Management: Efficiently manages time and resources to maximize productivity and support. Maintains excellent self-organization and manages multiple tasks effectively. Interpersonal Skills: Maintains a positive attitude, excellent interpersonal skills, and a sense of humor when working with a diverse range of customers, coworkers, and community members. Provides outstanding customer service and establishes appropriate boundaries with clients. Duties & Responsibilities Breakdown: Outreach (20%) Receive, return or initiate contact with clients seeking assistance or partners identified by digitalLIFT for assistance. Discuss with each client their home internet access or need for home internet access, technology experiences and their devices.
Assistant Project Manager - Electric Power Division
Hooper Deforest De Forest, Wisconsin
Job Description Job Description Description: Since 1913, Hooper has grown to become a well-respected electric power and mechanical contractor. With headquarters in Wisconsin and regional offices in the states of Colorado, Florida, and Ohio, Hooper provides a wide range of services to support commercial and residential clients. Hooper provides competitive compensation and many supportive benefits including Health, Dental, and Vision Insurance, Matching 401(k) plan, Paid Time Off (PTO), 9 paid holidays, Identity Theft Protection, Life Insurance, as well as Short-Term and Long-Term Disability coverage. General Summary: The Assistant Project Manager assists in the planning and execution of project contracts while meeting cost, quality, equipment conservation and safety objectives. Principal Accountabilities: Assists in all aspects of project management including the preparation of project estimates, procuring materials, issuing subcontracts, attending pre-bid and other project progress meetings. Assists with planning and coordination of manpower, equipment, tools and supply needs within the Transmission, Distribution, or Substation Department to meet or exceed client objectives. Works directly with union hiring hall as appropriate. Assists in the establishment of project objectives, costs, timelines, budgets, policies, performance expectations and safety standards. Monitors adherence to all the above through site visits, project progress reports, performance evaluations, safety meetings and working closely with field crew supervision. Monitors and assesses maintenance and safeguarding of equipment, tools, and supplies. Manages administrative aspects of contracts (change orders, fee payments, rental equipment, timesheet coding, billing, and expenses, etc.) by working closely with administrative staff, project managers and Manager of Fleet Operations. Assists in the process of releasing completed project to the full satisfaction of the client and resolves any job closeout items. Responsible for saving and filing appropriate job information including plans, specifications, and job-related communications for permanent archives. Performs additional assignments as requested by management. Requirements: Knowledge, Skills and Abilities Required: Minimum BS or BA in Construction Management, Civil Engineering, Mechanical Engineering, Electrical Engineering, or Business preferred. Some related construction industry experience or internship is preferred. Strong interpersonal, verbal, and written communication skills & demonstrated leadership effectiveness. A working knowledge of Microsoft Word and Excel is required. Familiarity with Primavera P6 scheduling software is preferred. Description of Physical Working Environment: Works in a normal office environment and makes some client visits requiring driving personal vehicle. When in the office, regularly works from a sitting position with a computer. Repetitive typing and computer use required. Regular bending, twisting, and light lifting is common. Works on field construction sites in all kinds of weather to survey site conditions and resolve coordination issues with the trades. The ability to climb up and down ladders and steps on site is required with or without reasonable accommodation. 75% - Office Environment, 25% - Field Environment Hooper is an equal opportunity/affirmative action employer, considering candidates regardless of age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, or any other status protected by applicable local, state, or federal law.
11/08/2026
Full time
Job Description Job Description Description: Since 1913, Hooper has grown to become a well-respected electric power and mechanical contractor. With headquarters in Wisconsin and regional offices in the states of Colorado, Florida, and Ohio, Hooper provides a wide range of services to support commercial and residential clients. Hooper provides competitive compensation and many supportive benefits including Health, Dental, and Vision Insurance, Matching 401(k) plan, Paid Time Off (PTO), 9 paid holidays, Identity Theft Protection, Life Insurance, as well as Short-Term and Long-Term Disability coverage. General Summary: The Assistant Project Manager assists in the planning and execution of project contracts while meeting cost, quality, equipment conservation and safety objectives. Principal Accountabilities: Assists in all aspects of project management including the preparation of project estimates, procuring materials, issuing subcontracts, attending pre-bid and other project progress meetings. Assists with planning and coordination of manpower, equipment, tools and supply needs within the Transmission, Distribution, or Substation Department to meet or exceed client objectives. Works directly with union hiring hall as appropriate. Assists in the establishment of project objectives, costs, timelines, budgets, policies, performance expectations and safety standards. Monitors adherence to all the above through site visits, project progress reports, performance evaluations, safety meetings and working closely with field crew supervision. Monitors and assesses maintenance and safeguarding of equipment, tools, and supplies. Manages administrative aspects of contracts (change orders, fee payments, rental equipment, timesheet coding, billing, and expenses, etc.) by working closely with administrative staff, project managers and Manager of Fleet Operations. Assists in the process of releasing completed project to the full satisfaction of the client and resolves any job closeout items. Responsible for saving and filing appropriate job information including plans, specifications, and job-related communications for permanent archives. Performs additional assignments as requested by management. Requirements: Knowledge, Skills and Abilities Required: Minimum BS or BA in Construction Management, Civil Engineering, Mechanical Engineering, Electrical Engineering, or Business preferred. Some related construction industry experience or internship is preferred. Strong interpersonal, verbal, and written communication skills & demonstrated leadership effectiveness. A working knowledge of Microsoft Word and Excel is required. Familiarity with Primavera P6 scheduling software is preferred. Description of Physical Working Environment: Works in a normal office environment and makes some client visits requiring driving personal vehicle. When in the office, regularly works from a sitting position with a computer. Repetitive typing and computer use required. Regular bending, twisting, and light lifting is common. Works on field construction sites in all kinds of weather to survey site conditions and resolve coordination issues with the trades. The ability to climb up and down ladders and steps on site is required with or without reasonable accommodation. 75% - Office Environment, 25% - Field Environment Hooper is an equal opportunity/affirmative action employer, considering candidates regardless of age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, or any other status protected by applicable local, state, or federal law.
Assistant Project Manager - Electric Power Division
Hooper Deforest Commerce City, Colorado
Job Description Job Description Description: Since 1913, Hooper has grown to become a well-respected electric power and mechanical contractor. With headquarters in Wisconsin and regional offices in the states of Colorado, Florida, and Ohio. Hooper provides a wide range of services to support commercial and residential clients. Hooper provides competitive compensation and many supportive benefits including Health, Dental, and Vision Insurance, Matching 401(k) plan, Paid Time Off (PTO), 9 paid holidays, Identity Theft Protection, Life Insurance, as well as Short-Term and Long-Term Disability coverage. General Summary: Assist in the planning and execution of project contracts while meeting cost, quality, equipment conservation and safety objectives. Principal Accountabilities: Assists in all aspects of project management including the preparation of project estimates, procuring materials, issuing subcontracts, attending pre-bid and other project progress meetings. Assists with planning and coordination of manpower, equipment, tools and supply needs within the Transmission, Distribution, or Substation Department to meet or exceed client objectives. Works directly with union hiring hall as appropriate. Assists in the establishment of project objectives, costs, timelines, budgets, policies, performance expectations and safety standards. Monitors adherence to all the above through site visits, project progress reports, performance evaluations, safety meetings and working closely with field crew supervision. Monitors and assesses maintenance and safeguarding of equipment, tools, and supplies. Manages administrative aspects of contracts (change orders, fee payments, rental equipment, timesheet coding, billing, and expenses, etc.) by working closely with administrative staff, project managers and Manager of Fleet Operations. Assist in the process of releasing completed project to the full satisfaction of the client and resolves any job closeout items. Responsible for saving and filing appropriate job information including plans, specifications, and job-related communications for permanent archives. Performs additional assignments as requested by management. Description of physical working environment: Works in a normal office environment and makes some client visits requiring driving personal vehicle. When in the office, regularly works from a sitting position with a computer. Repetitive typing and computer use required. Regular bending, twisting, and light lifting is common. Works on field construction sites in all kinds of weather to survey site conditions and resolve coordination issues with the trades. The ability to climb up and down ladders and steps on site is required with or without reasonable accommodation. 75% -Office Environment 25%- Field Environment Requirements: Knowledge, Skills and Abilities Required: Minimum BS or BA in Construction Management, Civil Engineering, Mechanical Engineering, Electrical Engineering, or Business preferred. Some related construction industry experience or internship is preferred. Strong interpersonal, verbal, and written communication skills & demonstrated leadership effectiveness. A working knowledge of Microsoft Word and Excel is required. Familiarity with Primavera P6 scheduling software is preferred. Hooper is an equal opportunity/affirmative action employer. This company considers candidates regardless of age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law.
11/08/2026
Full time
Job Description Job Description Description: Since 1913, Hooper has grown to become a well-respected electric power and mechanical contractor. With headquarters in Wisconsin and regional offices in the states of Colorado, Florida, and Ohio. Hooper provides a wide range of services to support commercial and residential clients. Hooper provides competitive compensation and many supportive benefits including Health, Dental, and Vision Insurance, Matching 401(k) plan, Paid Time Off (PTO), 9 paid holidays, Identity Theft Protection, Life Insurance, as well as Short-Term and Long-Term Disability coverage. General Summary: Assist in the planning and execution of project contracts while meeting cost, quality, equipment conservation and safety objectives. Principal Accountabilities: Assists in all aspects of project management including the preparation of project estimates, procuring materials, issuing subcontracts, attending pre-bid and other project progress meetings. Assists with planning and coordination of manpower, equipment, tools and supply needs within the Transmission, Distribution, or Substation Department to meet or exceed client objectives. Works directly with union hiring hall as appropriate. Assists in the establishment of project objectives, costs, timelines, budgets, policies, performance expectations and safety standards. Monitors adherence to all the above through site visits, project progress reports, performance evaluations, safety meetings and working closely with field crew supervision. Monitors and assesses maintenance and safeguarding of equipment, tools, and supplies. Manages administrative aspects of contracts (change orders, fee payments, rental equipment, timesheet coding, billing, and expenses, etc.) by working closely with administrative staff, project managers and Manager of Fleet Operations. Assist in the process of releasing completed project to the full satisfaction of the client and resolves any job closeout items. Responsible for saving and filing appropriate job information including plans, specifications, and job-related communications for permanent archives. Performs additional assignments as requested by management. Description of physical working environment: Works in a normal office environment and makes some client visits requiring driving personal vehicle. When in the office, regularly works from a sitting position with a computer. Repetitive typing and computer use required. Regular bending, twisting, and light lifting is common. Works on field construction sites in all kinds of weather to survey site conditions and resolve coordination issues with the trades. The ability to climb up and down ladders and steps on site is required with or without reasonable accommodation. 75% -Office Environment 25%- Field Environment Requirements: Knowledge, Skills and Abilities Required: Minimum BS or BA in Construction Management, Civil Engineering, Mechanical Engineering, Electrical Engineering, or Business preferred. Some related construction industry experience or internship is preferred. Strong interpersonal, verbal, and written communication skills & demonstrated leadership effectiveness. A working knowledge of Microsoft Word and Excel is required. Familiarity with Primavera P6 scheduling software is preferred. Hooper is an equal opportunity/affirmative action employer. This company considers candidates regardless of age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law.
Global Head of Information Technology - IEP Technologies
Hoerbiger Marlborough, Massachusetts
Job Description Your Mission Build a global IT function. Lead a defining technology separation. Shape what comes next. This is a rare opportunity for a technology leader who would rather build the boat than simply row it. IEP Technologies is seeking a Global Head of Information Technology to build and lead the technology capability of an independent, globally connected industrial business. You will shape the strategy, stand up the operating model, lead a major ERP carveout and establish the systems, contracts, controls, partners and team required for stand-alone success. The immediate mission is clear: deliver a successful technology separation, exit transition services responsibly and establish a secure, scalable and cost-effective IT function without recreating unnecessary legacy complexity. Once that foundation is in place, you will guide the next horizon of digital transformation, data, automation and responsible AI. If the idea of leading an ERP carveout feels like an opportunity to create something exceptional, this role may be for you. How you will make a difference You will build and lead: A stand-alone global IT organization, governance model, service portfolio and partner ecosystem designed for IEP Technologies' scale and ambitions. A successful SAP S/4HANA carveout and implementation agenda that supports manufacturing, inventory, warehousing, supply chain and shop-floor technology needs. A disciplined separation and TSA-exit roadmap that protects business continuity while creating independent capability. A secure and resilient technology environment spanning corporate systems and relevant operational technologies. A fit-for-purpose sourcing model across software, infrastructure, cloud, licensing, telecommunications and managed services. Financial transparency and control across implementation spend, recurring costs, contracts, licenses and vendor performance. A practical longer-term roadmap for data, analytics, automation, digital solutions and AI. What you should be good at Bachelor's degree in information technology, computer science, engineering, business or a related discipline, or equivalent relevant professional experience. An advanced degree is valued but not required. Minimum of 15 years of leadership experience. Substantial progressive technology leadership experience, including responsibility for global or multi-region strategy, operations and organizational leadership. Demonstrated success personally leading major technology implementations, ERP transformations or the build-out of IT capabilities from the ground up. Carveout experience is valued but not required. Meaningful SAP S/4HANA experience and sufficient technical depth to oversee an ERP carveout, challenge design decisions and work effectively with implementation partners. Working knowledge of manufacturing, inventory, warehouse and supply-chain operations, including integrations with shopfloor or warehouse technologies. Hands-on experience negotiating technology agreements, structuring outsourced and managed services, defining SLAs and managing vendor performance. Experience building and managing IT budgets, controlling implementation and recurring costs, and making disciplined internal-versus-outsourced operating-model choices Broad leadership exposure across enterprise applications, infrastructure, cloud, cybersecurity, data and service delivery. Ability to influence credibly from the boardroom to the manufacturing plant, warehouse or field-service environment, with executive-level English communication skills. What you can look forward to Industry Leadership: Join a global leader in safety solutions with expertise and a forward-looking vision. Comprehensive Benefits: Enjoy a robust benefits package, including medical/dental/vision insurance, short- and long-term disability and Life insurance and retirement plan with company matching. Travel: This position requires 40% international travel. Flexible Work Environment: This role is based in Marlborough, Massachusetts. Position will begin working Onsite daily to learn about our organization, with the opportunity to transition to Hybrid. Local candidates are encouraged to apply. Relocation Benefits are provided for this position from within the US. Applicants must currently have a legal right to work in the United States. Compensation Data Competitive Pay: This is a salaried exempt position with a starting base pay range from $190,000 to $215,000 per year, annual incentive plan, and car allowance. Compensation will be based upon qualifications and experience. Who we are IEP Technologies is the worldwide leading provider of explosion protection systems and services. For over 60 years, we have provided protection solutions that can suppress, isolate and vent combustible dust or vapor explosions in process industries. IEP Technologies operates globally with locations in the US, UK, EU, Latin America, and Asia designing and servicing systems with a dedicated team of application engineers, regional sales managers and field engineers. Ready to make a difference? Apply today and become part of our journey. IEP is an Equal Opportunity Employer • Drug Free Workplace • E-verify
11/08/2026
Full time
Job Description Your Mission Build a global IT function. Lead a defining technology separation. Shape what comes next. This is a rare opportunity for a technology leader who would rather build the boat than simply row it. IEP Technologies is seeking a Global Head of Information Technology to build and lead the technology capability of an independent, globally connected industrial business. You will shape the strategy, stand up the operating model, lead a major ERP carveout and establish the systems, contracts, controls, partners and team required for stand-alone success. The immediate mission is clear: deliver a successful technology separation, exit transition services responsibly and establish a secure, scalable and cost-effective IT function without recreating unnecessary legacy complexity. Once that foundation is in place, you will guide the next horizon of digital transformation, data, automation and responsible AI. If the idea of leading an ERP carveout feels like an opportunity to create something exceptional, this role may be for you. How you will make a difference You will build and lead: A stand-alone global IT organization, governance model, service portfolio and partner ecosystem designed for IEP Technologies' scale and ambitions. A successful SAP S/4HANA carveout and implementation agenda that supports manufacturing, inventory, warehousing, supply chain and shop-floor technology needs. A disciplined separation and TSA-exit roadmap that protects business continuity while creating independent capability. A secure and resilient technology environment spanning corporate systems and relevant operational technologies. A fit-for-purpose sourcing model across software, infrastructure, cloud, licensing, telecommunications and managed services. Financial transparency and control across implementation spend, recurring costs, contracts, licenses and vendor performance. A practical longer-term roadmap for data, analytics, automation, digital solutions and AI. What you should be good at Bachelor's degree in information technology, computer science, engineering, business or a related discipline, or equivalent relevant professional experience. An advanced degree is valued but not required. Minimum of 15 years of leadership experience. Substantial progressive technology leadership experience, including responsibility for global or multi-region strategy, operations and organizational leadership. Demonstrated success personally leading major technology implementations, ERP transformations or the build-out of IT capabilities from the ground up. Carveout experience is valued but not required. Meaningful SAP S/4HANA experience and sufficient technical depth to oversee an ERP carveout, challenge design decisions and work effectively with implementation partners. Working knowledge of manufacturing, inventory, warehouse and supply-chain operations, including integrations with shopfloor or warehouse technologies. Hands-on experience negotiating technology agreements, structuring outsourced and managed services, defining SLAs and managing vendor performance. Experience building and managing IT budgets, controlling implementation and recurring costs, and making disciplined internal-versus-outsourced operating-model choices Broad leadership exposure across enterprise applications, infrastructure, cloud, cybersecurity, data and service delivery. Ability to influence credibly from the boardroom to the manufacturing plant, warehouse or field-service environment, with executive-level English communication skills. What you can look forward to Industry Leadership: Join a global leader in safety solutions with expertise and a forward-looking vision. Comprehensive Benefits: Enjoy a robust benefits package, including medical/dental/vision insurance, short- and long-term disability and Life insurance and retirement plan with company matching. Travel: This position requires 40% international travel. Flexible Work Environment: This role is based in Marlborough, Massachusetts. Position will begin working Onsite daily to learn about our organization, with the opportunity to transition to Hybrid. Local candidates are encouraged to apply. Relocation Benefits are provided for this position from within the US. Applicants must currently have a legal right to work in the United States. Compensation Data Competitive Pay: This is a salaried exempt position with a starting base pay range from $190,000 to $215,000 per year, annual incentive plan, and car allowance. Compensation will be based upon qualifications and experience. Who we are IEP Technologies is the worldwide leading provider of explosion protection systems and services. For over 60 years, we have provided protection solutions that can suppress, isolate and vent combustible dust or vapor explosions in process industries. IEP Technologies operates globally with locations in the US, UK, EU, Latin America, and Asia designing and servicing systems with a dedicated team of application engineers, regional sales managers and field engineers. Ready to make a difference? Apply today and become part of our journey. IEP is an Equal Opportunity Employer • Drug Free Workplace • E-verify
Infra Delivery Install Technician
Amazon Data Services, Inc. Canton, Mississippi
Job Description Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment • Traveling within and outside of the regional work area is required. Physical Requirements: • All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS- 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS- Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit -we- hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, MS, Canton - 27.83 - 48.75 USD hourly
11/08/2026
Full time
Job Description Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment • Traveling within and outside of the regional work area is required. Physical Requirements: • All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS- 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS- Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit -we- hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, MS, Canton - 27.83 - 48.75 USD hourly
Regional Manager, Services
eProductivity Software Salt Lake City, Utah
Job Description Job Description Regional Manager, Services Accelerate Performance. About CAI Software CAI Software builds purpose-built solutions that help manufacturers, processors, and distributors accelerate performance. Our mission is to enable manufacturers to transform performance through a connected, AI-assisted ecosystem that delivers visibility, control, and continuous improvement. We bring the deep operational expertise and enterprise infrastructure to be a true long-term performance partner. With 6,200+ active customers worldwide and a market-leading position in every vertical we serve, CAI combines 45+ years of industry expertise with modern AI-driven execution - helping businesses move faster, operate smarter, and perform at their peak. We work across 15+ industries and 10+ countries, guided by three values built into our name: Candor, Accountability, and Impact. CAI Business Units and the Markets We Serve CAI Software is organized into three business units: Graphic Communications, Process Manufacturing, and Discrete Manufacturing - aligned to the industries we serve. This structure keeps our teams close to customer needs while operating with the scale and support of a global software company. Process Manufacturing This role is part of our Process Manufacturing business unit, which delivers ERP and operational software to manufacturers that transform raw materials into finished goods through formulas, recipes, or batch-driven processes. We serve food and beverage, pharmaceutical, chemical, nutraceutical, paint, supply chain logistics and related manufacturers - supporting end-to-end operations built for measurable performance outcomes. PlanetTogether provides advanced planning and scheduling software (APS) and thoughtware for multi-plant manufacturers. PlanetTogether APS tightly integrates with SAP, Microsoft, and other supply chain systems. We believe that manufacturing is a super force of social change. It lifts people out of poverty and improves lives. This is why helping manufacturers to have a greater impact, serve their customers better and be more successful drives us to push harder every day. About the Role CAI Software is seeking an experienced supply chain and/or production planning professional, who is ready to take the next step in his or her career as Regional Manager within our Global Partnerships team. This role will focus on Global Partnership growth for our new PlanetTogether product that provides advanced planning and scheduling software (APS) and thoughtware for multi-plant manufacturers. In general, we're looking for team members whose equilibrium is juggling multiple projects and priorities. Strong candidates will possess an innate ability to set the standard and strive for excellence every minute of the day. What You'll Do Overseeing the expansion of the partner SI services capabilities within the region (e.g. integration, design, configuration, and project management). Providing dedicated partner support on any pre-sales, sales, and training activities, including but not limited to conducting product demonstrations, leading initial sales calls, attending industry events, etc. Leading enablement workshops within the region. Maintaining up-to-date partner rosters which detail roles and capabilities of each individual partner resource. Serving as PlanetTogether's leadership contact in the assigned region(s). Providing partners with product and implementation expertise in the region. Delivering weekly reports to PlanetTogether's Executive Leadership Team on all strategic and tactical initiatives. What We're Looking For Bachelor's degree or higher. 5+ years of experience in the supply chain or production planning space. 5+ years of experience implementing detailed production scheduling solutions (PlanetTogether preferred, though experience in software similar to OpCenter, Eyelit, Asprova, and Ortems is also acceptable). 5+ years of experience managing strategic relationships and accounts. Advanced aptitude and ability to demonstrate the use of integrated enterprise software. Working knowledge of SQL or other relational databases would be helpful. Native-level fluency in English (reading, writing, speaking) and comfortable speaking with colleagues, partners, and clients across all mediums. Conversational skills in Chinese (Mandarin), Japanese, French (France), Spanish, or German a major plus. Why Join CAI At CAI, we are building something that matters. With 6,200+ customers across 15+ industries and active investment in AI-driven performance tools, we are positioned to define what the next generation of manufacturing software looks like - and we are building the team to lead that work. Our four pillars define how we deliver for customers - and how we work: Built to Fit - Fits how your business runs so performance comes standard Built to Expedite - Speeds time to performance without heavy lifts or delays. Built to Deliver - AI turns action and insights into measurable performance. Built to Scale - Sustains and scales performance without disruption.
11/08/2026
Full time
Job Description Job Description Regional Manager, Services Accelerate Performance. About CAI Software CAI Software builds purpose-built solutions that help manufacturers, processors, and distributors accelerate performance. Our mission is to enable manufacturers to transform performance through a connected, AI-assisted ecosystem that delivers visibility, control, and continuous improvement. We bring the deep operational expertise and enterprise infrastructure to be a true long-term performance partner. With 6,200+ active customers worldwide and a market-leading position in every vertical we serve, CAI combines 45+ years of industry expertise with modern AI-driven execution - helping businesses move faster, operate smarter, and perform at their peak. We work across 15+ industries and 10+ countries, guided by three values built into our name: Candor, Accountability, and Impact. CAI Business Units and the Markets We Serve CAI Software is organized into three business units: Graphic Communications, Process Manufacturing, and Discrete Manufacturing - aligned to the industries we serve. This structure keeps our teams close to customer needs while operating with the scale and support of a global software company. Process Manufacturing This role is part of our Process Manufacturing business unit, which delivers ERP and operational software to manufacturers that transform raw materials into finished goods through formulas, recipes, or batch-driven processes. We serve food and beverage, pharmaceutical, chemical, nutraceutical, paint, supply chain logistics and related manufacturers - supporting end-to-end operations built for measurable performance outcomes. PlanetTogether provides advanced planning and scheduling software (APS) and thoughtware for multi-plant manufacturers. PlanetTogether APS tightly integrates with SAP, Microsoft, and other supply chain systems. We believe that manufacturing is a super force of social change. It lifts people out of poverty and improves lives. This is why helping manufacturers to have a greater impact, serve their customers better and be more successful drives us to push harder every day. About the Role CAI Software is seeking an experienced supply chain and/or production planning professional, who is ready to take the next step in his or her career as Regional Manager within our Global Partnerships team. This role will focus on Global Partnership growth for our new PlanetTogether product that provides advanced planning and scheduling software (APS) and thoughtware for multi-plant manufacturers. In general, we're looking for team members whose equilibrium is juggling multiple projects and priorities. Strong candidates will possess an innate ability to set the standard and strive for excellence every minute of the day. What You'll Do Overseeing the expansion of the partner SI services capabilities within the region (e.g. integration, design, configuration, and project management). Providing dedicated partner support on any pre-sales, sales, and training activities, including but not limited to conducting product demonstrations, leading initial sales calls, attending industry events, etc. Leading enablement workshops within the region. Maintaining up-to-date partner rosters which detail roles and capabilities of each individual partner resource. Serving as PlanetTogether's leadership contact in the assigned region(s). Providing partners with product and implementation expertise in the region. Delivering weekly reports to PlanetTogether's Executive Leadership Team on all strategic and tactical initiatives. What We're Looking For Bachelor's degree or higher. 5+ years of experience in the supply chain or production planning space. 5+ years of experience implementing detailed production scheduling solutions (PlanetTogether preferred, though experience in software similar to OpCenter, Eyelit, Asprova, and Ortems is also acceptable). 5+ years of experience managing strategic relationships and accounts. Advanced aptitude and ability to demonstrate the use of integrated enterprise software. Working knowledge of SQL or other relational databases would be helpful. Native-level fluency in English (reading, writing, speaking) and comfortable speaking with colleagues, partners, and clients across all mediums. Conversational skills in Chinese (Mandarin), Japanese, French (France), Spanish, or German a major plus. Why Join CAI At CAI, we are building something that matters. With 6,200+ customers across 15+ industries and active investment in AI-driven performance tools, we are positioned to define what the next generation of manufacturing software looks like - and we are building the team to lead that work. Our four pillars define how we deliver for customers - and how we work: Built to Fit - Fits how your business runs so performance comes standard Built to Expedite - Speeds time to performance without heavy lifts or delays. Built to Deliver - AI turns action and insights into measurable performance. Built to Scale - Sustains and scales performance without disruption.
Senior Developer - Duck Creek Billing Lead (Remote, USA)
Pacific Specialty Insurance Co Anaheim, California
Job Description Job Description Description: About Pacific Specialty Insurance Company (PSIC) At Pacific Specialty Insurance Company (PSIC), we approach things a bit differently and have for over 27 years. We warmly welcome each new employee to our work family. Family is one of PSIC's Core values therefore, we treat our employees with appreciation and respect, while providing the much-needed flexibility in their day. We understand this is paramount in today's workforce. We strive to foster a culture where all employees feel a sense of belonging and are encouraged to come up with ideas to help us improve as an organization. We provide the tools to help you succeed. Pacific Specialty Insurance Company is a large regional carrier in California, but consistently writes business in 4 other states as well. Job Summary: This position is responsible for design, develop, modify, debug, and evaluate business applications/programs. Produce deliverables related to the project(s) assigned, and assist in post implementation support and system enhancements. As appropriate, utilize available technologies to design code and build solutions to meet business and technical requirements. This position requires strong technical and analytical skills, clear written and verbal communication skills and attention to detail and coding best practices. Engage with the business at every stage, from design, through testing and then into production and support. Support the business in delivering a world-class customer experience to our customers by ensuring maximum operability of our systems. Applications uptime, response time and customer responsiveness are paramount. Duties and Responsibilities : Solve programming problems to meet business requirements; Translate detailed technical design specifications into computer program instructions, debugs routine programs, and prepare program documentation Plan and coordinate critical systems and monitoring, analyze and recommend corrective actions for applications failures Evaluate system performance, investigate new technologies, recommend and coordinate the implementation of application processing or computer resource utilization improvements Ensure architectural integrity and consistency across the entire product(s). Conceive, experiment with, and present architectural approaches for software applications, including web, client, server, and others. Manage Sprint backlogs effectively and ensure Dashboards reflect all necessary metrics up-to-date. Coordination of end user support. Create solution options based on research of (current and future) system capabilities, standard processes, and industry trends / new offerings Assist business in leveraging (where advisable) standard process capabilities to reduce complexity and customization Provide detailed documentation (such as test plan design) in relevant work repositories and guidance and support to development, delivery, test and business teams Manage user and systems administration. Monitor systems and hardware performance and usage. Manage the system change process. Provides accurate estimates of effort and timelines for completion of assigned tasks. Reviews deliverables, provides input for other analysts, and supports knowledge transfer and ad hoc training of functional processes/systems Researches production issues and supports the Application Support group as needed. Assists business in articulating enhancements to resolve issues. Requirements: The Ideal Candidate will have the following education and experience: • 12 to 14 years of hands-on experience in application software development with a strong focus on Duck Creek Billing. • Extensive experience in the Property & Casualty (P&C) Insurance domain, including proven success in Billing Architect and Technical Lead roles. • Deep expertise in Personal Lines Insurance, including Homeowners, Casualty, and Motorcycle products. • Strong experience designing, configuring, customizing, and supporting Duck Creek Billing solutions using Author, Express, and Server. • Advanced proficiency in ManuScript development, including configuration management, inheritance frameworks, and version control best practices. • Demonstrated experience integrating Duck Creek Billing with external applications and services using XML, XSLT, XPath, HTML, CSS, JavaScript, and JSON. • Strong expertise in Microsoft SQL Server, including the development, optimization, and troubleshooting of complex stored procedures, triggers, queries, and XQuery implementations. • Ability to provide architectural leadership and recommend design improvements that enhance application scalability, stability, maintainability, and performance. • Experience establishing development standards, conducting code reviews, and enforcing best practices to ensure high-quality solution delivery. • Proven track record as a Subject Matter Expert (SME), mentoring and guiding junior and mid-level developers on Duck Creek best practices, coding standards, and solution design. • Demonstrated ability to lead development teams while remaining actively involved in hands-on coding and technical solution delivery. • Strong understanding of P&C billing operations, including billing, installment plans, PCN processing, commissions, disbursements, and payment processing. • Experience collaborating with business analysts, solution architects, product owners, and delivery managers in Agile environments to translate business requirements into scalable technical solutions. • Excellent communication, stakeholder management, analytical, and problem-solving skills. • Duck Creek Billing Configuration Certification is mandatory. • Experience with large-scale Duck Creek Billing implementations, upgrades, and production support engagements is preferred. •API framework experience as required • Ability to work effectively in a fast-paced environment, manage multiple priorities, and deliver high-quality solutions within project timelines. • Bachelor's degree in Engineering, Computer Applications, or related field from an accredited school and 10+ years of related experience. Our Benefits - Protection is the name of the game in the insurance industry, and we believe in benefit plans that offer protection to our employees for medical, dental, vision, life, disability, and retirement plans. Our 401k plan and company match are second to none. The company will make a matching contribution equal to 60% of your qualified salary deferral contribution! Competitive Compensation - Salaries will be established commensurate with experience. This is an exempt position. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Pacific Specialty will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please give us a call. Pacific Specialty Insurance Company is an equal opportunity employer.
11/08/2026
Full time
Job Description Job Description Description: About Pacific Specialty Insurance Company (PSIC) At Pacific Specialty Insurance Company (PSIC), we approach things a bit differently and have for over 27 years. We warmly welcome each new employee to our work family. Family is one of PSIC's Core values therefore, we treat our employees with appreciation and respect, while providing the much-needed flexibility in their day. We understand this is paramount in today's workforce. We strive to foster a culture where all employees feel a sense of belonging and are encouraged to come up with ideas to help us improve as an organization. We provide the tools to help you succeed. Pacific Specialty Insurance Company is a large regional carrier in California, but consistently writes business in 4 other states as well. Job Summary: This position is responsible for design, develop, modify, debug, and evaluate business applications/programs. Produce deliverables related to the project(s) assigned, and assist in post implementation support and system enhancements. As appropriate, utilize available technologies to design code and build solutions to meet business and technical requirements. This position requires strong technical and analytical skills, clear written and verbal communication skills and attention to detail and coding best practices. Engage with the business at every stage, from design, through testing and then into production and support. Support the business in delivering a world-class customer experience to our customers by ensuring maximum operability of our systems. Applications uptime, response time and customer responsiveness are paramount. Duties and Responsibilities : Solve programming problems to meet business requirements; Translate detailed technical design specifications into computer program instructions, debugs routine programs, and prepare program documentation Plan and coordinate critical systems and monitoring, analyze and recommend corrective actions for applications failures Evaluate system performance, investigate new technologies, recommend and coordinate the implementation of application processing or computer resource utilization improvements Ensure architectural integrity and consistency across the entire product(s). Conceive, experiment with, and present architectural approaches for software applications, including web, client, server, and others. Manage Sprint backlogs effectively and ensure Dashboards reflect all necessary metrics up-to-date. Coordination of end user support. Create solution options based on research of (current and future) system capabilities, standard processes, and industry trends / new offerings Assist business in leveraging (where advisable) standard process capabilities to reduce complexity and customization Provide detailed documentation (such as test plan design) in relevant work repositories and guidance and support to development, delivery, test and business teams Manage user and systems administration. Monitor systems and hardware performance and usage. Manage the system change process. Provides accurate estimates of effort and timelines for completion of assigned tasks. Reviews deliverables, provides input for other analysts, and supports knowledge transfer and ad hoc training of functional processes/systems Researches production issues and supports the Application Support group as needed. Assists business in articulating enhancements to resolve issues. Requirements: The Ideal Candidate will have the following education and experience: • 12 to 14 years of hands-on experience in application software development with a strong focus on Duck Creek Billing. • Extensive experience in the Property & Casualty (P&C) Insurance domain, including proven success in Billing Architect and Technical Lead roles. • Deep expertise in Personal Lines Insurance, including Homeowners, Casualty, and Motorcycle products. • Strong experience designing, configuring, customizing, and supporting Duck Creek Billing solutions using Author, Express, and Server. • Advanced proficiency in ManuScript development, including configuration management, inheritance frameworks, and version control best practices. • Demonstrated experience integrating Duck Creek Billing with external applications and services using XML, XSLT, XPath, HTML, CSS, JavaScript, and JSON. • Strong expertise in Microsoft SQL Server, including the development, optimization, and troubleshooting of complex stored procedures, triggers, queries, and XQuery implementations. • Ability to provide architectural leadership and recommend design improvements that enhance application scalability, stability, maintainability, and performance. • Experience establishing development standards, conducting code reviews, and enforcing best practices to ensure high-quality solution delivery. • Proven track record as a Subject Matter Expert (SME), mentoring and guiding junior and mid-level developers on Duck Creek best practices, coding standards, and solution design. • Demonstrated ability to lead development teams while remaining actively involved in hands-on coding and technical solution delivery. • Strong understanding of P&C billing operations, including billing, installment plans, PCN processing, commissions, disbursements, and payment processing. • Experience collaborating with business analysts, solution architects, product owners, and delivery managers in Agile environments to translate business requirements into scalable technical solutions. • Excellent communication, stakeholder management, analytical, and problem-solving skills. • Duck Creek Billing Configuration Certification is mandatory. • Experience with large-scale Duck Creek Billing implementations, upgrades, and production support engagements is preferred. •API framework experience as required • Ability to work effectively in a fast-paced environment, manage multiple priorities, and deliver high-quality solutions within project timelines. • Bachelor's degree in Engineering, Computer Applications, or related field from an accredited school and 10+ years of related experience. Our Benefits - Protection is the name of the game in the insurance industry, and we believe in benefit plans that offer protection to our employees for medical, dental, vision, life, disability, and retirement plans. Our 401k plan and company match are second to none. The company will make a matching contribution equal to 60% of your qualified salary deferral contribution! Competitive Compensation - Salaries will be established commensurate with experience. This is an exempt position. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Pacific Specialty will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please give us a call. Pacific Specialty Insurance Company is an equal opportunity employer.
Lead AI Product Manager, Private Markets
S&P Global New York, New York
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 12 About the Role: The Team: The Enterprise Solutions business within S&P Global Market Intelligence provides industry-leading data, software, and services that support investment management, enterprise data management, regulatory compliance, and private markets solutions. The Private Markets product team is responsible for products that support the entire investment lifecycle across Private Equity, Venture Capital, Real Estate, Infrastructure, and Private Credit markets. As part of the flagship iLEVEL product organization, you will work with a highly collaborative team of product leaders, technology professionals, and market experts focused on delivering innovative solutions for investment professionals. The team values customer-centricity, innovation, execution excellence, and continuous learning. Responsibilities and Impact: We are seeking a Lead Product Manager to drive our MCP & AI Agents Platform initiatives. This leader will own the vision, strategy, and execution for both the MCP connector ecosystem, enabling seamless integration of private markets data and content sources, and the AI Analyst capabilities being developed within our flagship iLEVEL platform. As a Lead Product Manager, you'll lead zero-to-one product efforts, building and scaling net new product offerings in a high growth, fast moving environment - leveraging the latest and greatest in agents, agentic workflows, and LLMs to build transformative new products that deliver value to clients. This role will require working closely with engineering, design, product, data science, marketing, go-to-market to drive new AI products to success. This is a highly cross-functional and visible role suited for a hands-on builder who thrives at the intersection of AI, customer-centric product development, and financial technology. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $101,000 to $175,000. Final base salary for this role will be based on the individual's geographic location, experience level, skill set, training, licenses, and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: Experience in FinTech, AI, or other technology-driven environments, with a track record of launching and scaling products. Hands-on AI product builder with experience applying new AI technologies, including LLMs, agents, retrieval systems, and modern AI development tools. Strategic and customer-focused thinker who can develop deep domain expertise, simplify complex problems, and translate insights into impactful product strategies. Strong product operator skilled in agile delivery, product requirements, data-driven decision-making, KPI management, and cross-functional execution. Additional Preferred Qualifications: Exceptional communicator and collaborator who thrives in fast-paced, ambiguous environments and can align Product, Engineering, Design, and Go-to-Market teams around a shared vision. Experience working in a Private Markets product team. Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: Know Your Rights: Workplace discrimination is illegal - 20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)
11/08/2026
Full time
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 12 About the Role: The Team: The Enterprise Solutions business within S&P Global Market Intelligence provides industry-leading data, software, and services that support investment management, enterprise data management, regulatory compliance, and private markets solutions. The Private Markets product team is responsible for products that support the entire investment lifecycle across Private Equity, Venture Capital, Real Estate, Infrastructure, and Private Credit markets. As part of the flagship iLEVEL product organization, you will work with a highly collaborative team of product leaders, technology professionals, and market experts focused on delivering innovative solutions for investment professionals. The team values customer-centricity, innovation, execution excellence, and continuous learning. Responsibilities and Impact: We are seeking a Lead Product Manager to drive our MCP & AI Agents Platform initiatives. This leader will own the vision, strategy, and execution for both the MCP connector ecosystem, enabling seamless integration of private markets data and content sources, and the AI Analyst capabilities being developed within our flagship iLEVEL platform. As a Lead Product Manager, you'll lead zero-to-one product efforts, building and scaling net new product offerings in a high growth, fast moving environment - leveraging the latest and greatest in agents, agentic workflows, and LLMs to build transformative new products that deliver value to clients. This role will require working closely with engineering, design, product, data science, marketing, go-to-market to drive new AI products to success. This is a highly cross-functional and visible role suited for a hands-on builder who thrives at the intersection of AI, customer-centric product development, and financial technology. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $101,000 to $175,000. Final base salary for this role will be based on the individual's geographic location, experience level, skill set, training, licenses, and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: Experience in FinTech, AI, or other technology-driven environments, with a track record of launching and scaling products. Hands-on AI product builder with experience applying new AI technologies, including LLMs, agents, retrieval systems, and modern AI development tools. Strategic and customer-focused thinker who can develop deep domain expertise, simplify complex problems, and translate insights into impactful product strategies. Strong product operator skilled in agile delivery, product requirements, data-driven decision-making, KPI management, and cross-functional execution. Additional Preferred Qualifications: Exceptional communicator and collaborator who thrives in fast-paced, ambiguous environments and can align Product, Engineering, Design, and Go-to-Market teams around a shared vision. Experience working in a Private Markets product team. Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: Know Your Rights: Workplace discrimination is illegal - 20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)
Infra Delivery Install Technician
Amazon Data Services, Inc. Canton, Mississippi
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment • Traveling within and outside of the regional work area is required. Physical Requirements: • All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MS, Canton - 27.83 - 48.75 USD hourly
11/08/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment • Traveling within and outside of the regional work area is required. Physical Requirements: • All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MS, Canton - 27.83 - 48.75 USD hourly
Sr. Chief Engineer, DCEO, AWS DC Operations Engineering, DCEO
Amazon Data Services, Inc. Hermiston, Oregon
Amazon is looking for a detail-oriented individual to join our Data Center Engineering Operations (DCEO) Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. As the Data Center Senior Chief Engineer (CE), you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. You will serves as an expert technical resource reporting to the cluster leadership and interacting with onsite Engineering Operations Technicians (EOT), Chief Engineers (CE), Facility Managers (FM) and any third party vendors. Being the singular focal point for all facility operations within a given data center, you will support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. As the Senior Chief Engineer you will manage small-to-medium impacting projects at local and/or regional level from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. Creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities. One of the best parts to this role is that you will direct, train and support Engineering Operation Technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems. Key job responsibilities • Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure • Driving continuous improvement efforts on infrastructure through standardisation of procedures and policies, while delivering performance against agreed metrics • Working closely with the Operations Principal Engineer, site Chief Engineers and broader operations teams to streamline maintenance procedures, and implement standardized risk assessment protocols. • Enabling the operations organisation to delivering 100% uptime on all customer supporting infrastructure • Training and mentoring technical operations staff members on the execution of all corrective and preventative maintenance activities on all mission-critical infrastructure • Collaborating effectively with 3rd party providers to deliver operational excellence for all AWS customers • Innovation and delivery of a portfolio of strategic projects on critical infrastructure to ensure class-leading performance • The successful delivery of build-out and retrofit of facility infrastructure in existing and new regional locations through a deep technical review and execution of construction & commissioning activities by contracted providers • Ensuring organisational capability to react & respond appropriately to any potential customer impacting event on any component of electrical or mechanical infrastructure. • Elevating capabilities of site chief engineers and EOT's, establish training requirements, coordinate operational readiness testing (LLT, MOT, CCT), LSE/CSE drill & CST programs. A day in the life About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. BASIC QUALIFICATIONS - Bachelor's degree in Mechanical or Electrical Engineering, or 5+ years of relevant discipline work experience - Experience delivering results for large, cross-functional initiatives/projects - Do you have experience motivating others to meet the daily challenges of an extremely deadline-driven environment? PREFERRED QUALIFICATIONS - Do you have experience with large-scale technical operations that resulted in Field Service Bulletins Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Hermiston - 139 000.00 USD annually
11/08/2026
Full time
Amazon is looking for a detail-oriented individual to join our Data Center Engineering Operations (DCEO) Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. As the Data Center Senior Chief Engineer (CE), you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. You will serves as an expert technical resource reporting to the cluster leadership and interacting with onsite Engineering Operations Technicians (EOT), Chief Engineers (CE), Facility Managers (FM) and any third party vendors. Being the singular focal point for all facility operations within a given data center, you will support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. As the Senior Chief Engineer you will manage small-to-medium impacting projects at local and/or regional level from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. Creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities. One of the best parts to this role is that you will direct, train and support Engineering Operation Technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems. Key job responsibilities • Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure • Driving continuous improvement efforts on infrastructure through standardisation of procedures and policies, while delivering performance against agreed metrics • Working closely with the Operations Principal Engineer, site Chief Engineers and broader operations teams to streamline maintenance procedures, and implement standardized risk assessment protocols. • Enabling the operations organisation to delivering 100% uptime on all customer supporting infrastructure • Training and mentoring technical operations staff members on the execution of all corrective and preventative maintenance activities on all mission-critical infrastructure • Collaborating effectively with 3rd party providers to deliver operational excellence for all AWS customers • Innovation and delivery of a portfolio of strategic projects on critical infrastructure to ensure class-leading performance • The successful delivery of build-out and retrofit of facility infrastructure in existing and new regional locations through a deep technical review and execution of construction & commissioning activities by contracted providers • Ensuring organisational capability to react & respond appropriately to any potential customer impacting event on any component of electrical or mechanical infrastructure. • Elevating capabilities of site chief engineers and EOT's, establish training requirements, coordinate operational readiness testing (LLT, MOT, CCT), LSE/CSE drill & CST programs. A day in the life About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. BASIC QUALIFICATIONS - Bachelor's degree in Mechanical or Electrical Engineering, or 5+ years of relevant discipline work experience - Experience delivering results for large, cross-functional initiatives/projects - Do you have experience motivating others to meet the daily challenges of an extremely deadline-driven environment? PREFERRED QUALIFICATIONS - Do you have experience with large-scale technical operations that resulted in Field Service Bulletins Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Hermiston - 139 000.00 USD annually
Tech Infra Program Manager, Capacity Delivery Planning, Capacity Delivery Planning
Amazon Data Services, Inc. Herndon, Virginia
Work hard, have fun, and make history at Amazon Web Services! The AWS Infrastructure Capacity Planning Team is searching for a passionate and talented Regional Capacity Planner to drive capacity planning across multiple AWS regions, resulting in a single plan of record for each region. You will have goals to improve infrastructure utilization as well as availability. You will work across the AWS Organization to align demand with data center capacity and coordinate execution planning across AWS. If you love being at the forefront of industry growth and development, applying your people skills and your analytical skills to drive insight into the business and improve the quality of key inputs, then this is a spot for you. This is a high impact role offering an opportunity work cross-functionally on lasting solutions that impact the long-term future of AWS. Key job responsibilities • Plan data center capacity for the 0-24-month horizon. • Plan for rack retirements and migrations based on infra needs. • Plan for network requirements per site for order plan and network reserve. • Plan and initiate dedicated spine builds, intercept builds and resize per the recommended planning values. • Intercept builds for emerging customer requirements and communicate changes per established process. • Resolve racks on hold blockers to meet the org goals. • Resolve blocked order blockers to meet the org goals. • Resolve position usability defects to meet the org goals. • Initiate and manage projects to meet power usage targets. • Perform customer impact analysis as needed. • Work with supply chain and service owners to prioritize rack landings in constrained regions. • Prepare and present mitigated views in weekly review meetings. • Deep dive and communicate supply changes (WoW, MoM). • Perform position inventory and build updates as needed. • Work with brick planners and network TPMs on resolving position constraints. A day in the life Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. BASIC QUALIFICATIONS - 5+ years of program management or technical project management experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL PREFERRED QUALIFICATIONS - 5+ years of data center or network capacity planning, data center or network infrastructure program/project management, or related technical experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 148 200.00 USD annually
11/08/2026
Full time
Work hard, have fun, and make history at Amazon Web Services! The AWS Infrastructure Capacity Planning Team is searching for a passionate and talented Regional Capacity Planner to drive capacity planning across multiple AWS regions, resulting in a single plan of record for each region. You will have goals to improve infrastructure utilization as well as availability. You will work across the AWS Organization to align demand with data center capacity and coordinate execution planning across AWS. If you love being at the forefront of industry growth and development, applying your people skills and your analytical skills to drive insight into the business and improve the quality of key inputs, then this is a spot for you. This is a high impact role offering an opportunity work cross-functionally on lasting solutions that impact the long-term future of AWS. Key job responsibilities • Plan data center capacity for the 0-24-month horizon. • Plan for rack retirements and migrations based on infra needs. • Plan for network requirements per site for order plan and network reserve. • Plan and initiate dedicated spine builds, intercept builds and resize per the recommended planning values. • Intercept builds for emerging customer requirements and communicate changes per established process. • Resolve racks on hold blockers to meet the org goals. • Resolve blocked order blockers to meet the org goals. • Resolve position usability defects to meet the org goals. • Initiate and manage projects to meet power usage targets. • Perform customer impact analysis as needed. • Work with supply chain and service owners to prioritize rack landings in constrained regions. • Prepare and present mitigated views in weekly review meetings. • Deep dive and communicate supply changes (WoW, MoM). • Perform position inventory and build updates as needed. • Work with brick planners and network TPMs on resolving position constraints. A day in the life Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. BASIC QUALIFICATIONS - 5+ years of program management or technical project management experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL PREFERRED QUALIFICATIONS - 5+ years of data center or network capacity planning, data center or network infrastructure program/project management, or related technical experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 148 200.00 USD annually
Data Center Regional Chief Engineer, PHX/RNO
Amazon Data Services, Inc. Sparks, Nevada
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is looking for a highly motivated Regional Chief Engineer (CE) to join our Data Center Engineering Operations (DCEO) Team. This committed group works to maintain the critical physical infrastructure that supports AWS. Specifically, this team works to ensure the safe and secure operation of the data center's Mechanical, Electrical, and Plumbing (MEP) infrastructure to provide 99.999% availability for our customers. The Regional CE is responsible for ensuring that all MEP equipment within the region is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The Regional CE serves as an expert technical resource interacting with on-site Engineering Operations Technicians (EOT), CEs, Facility Managers (FM), and third party vendors. The Regional CE also manages medium-to-large projects and programs from conception to completion. These projects and programs involve large amounts of independent work, as well as, collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The goals of such projects are for the Regional CE to drive innovation and resiliency while reducing operational costs in the facilities. Key job responsibilities Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center, to include HVSS Operate independently with limited direct management Act as an escalation point for all facilities-related issues within the region Perform root cause analysis of equipment failures Create and deploy new standard practices for EOTs, CEs, and vendor support teams Provide training and guidance to EOTs, CEs, and FMs Ensure all safety procedures are adhered to by vendor and Amazon staff Communicate complex technical information to a non-technical audience Work cross-functionally across teams to effect cluster-wide performance improvement with our internal and external partners by designing and implementing processes, metrics, and programs that enhance the end to end employee experience Collaborate effectively across teams to define strategy, goals, and obtain commitment to timelines and deliverables Physical Requirements: Walk job sites in uneven terrain Work at heights and from ladders Regularly lift and/or move up to 40lbs; and participate in group lifts for 40lbs or more Coordinate body movements when using tools or equipment Reach and stretch to position equipment and fixtures while maintaining balance Bend or twist the body into unusual positions while working Perform physical tasks all day without becoming overly tired Use hands to manipulate small wires and objects Work in a noisy environment Work at depths, such as under raised floors BASIC QUALIFICATIONS - 5+ years of facilities management experience - 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field, or 10+ years of relevant work in a data center or other critical environment experience PREFERRED QUALIFICATIONS - Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership - Experience in organizational leadership and development or talent management, with experience in a senior leadership role - Experience with large-scale power systems - operating engineering license such as DC II, DC III, or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, AZ, Avondale - 139 000.00 USD annually USA, AZ, MESA - 139 000.00 USD annually USA, NV, SPARKS - 139 000.00 USD annually
11/08/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is looking for a highly motivated Regional Chief Engineer (CE) to join our Data Center Engineering Operations (DCEO) Team. This committed group works to maintain the critical physical infrastructure that supports AWS. Specifically, this team works to ensure the safe and secure operation of the data center's Mechanical, Electrical, and Plumbing (MEP) infrastructure to provide 99.999% availability for our customers. The Regional CE is responsible for ensuring that all MEP equipment within the region is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The Regional CE serves as an expert technical resource interacting with on-site Engineering Operations Technicians (EOT), CEs, Facility Managers (FM), and third party vendors. The Regional CE also manages medium-to-large projects and programs from conception to completion. These projects and programs involve large amounts of independent work, as well as, collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The goals of such projects are for the Regional CE to drive innovation and resiliency while reducing operational costs in the facilities. Key job responsibilities Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center, to include HVSS Operate independently with limited direct management Act as an escalation point for all facilities-related issues within the region Perform root cause analysis of equipment failures Create and deploy new standard practices for EOTs, CEs, and vendor support teams Provide training and guidance to EOTs, CEs, and FMs Ensure all safety procedures are adhered to by vendor and Amazon staff Communicate complex technical information to a non-technical audience Work cross-functionally across teams to effect cluster-wide performance improvement with our internal and external partners by designing and implementing processes, metrics, and programs that enhance the end to end employee experience Collaborate effectively across teams to define strategy, goals, and obtain commitment to timelines and deliverables Physical Requirements: Walk job sites in uneven terrain Work at heights and from ladders Regularly lift and/or move up to 40lbs; and participate in group lifts for 40lbs or more Coordinate body movements when using tools or equipment Reach and stretch to position equipment and fixtures while maintaining balance Bend or twist the body into unusual positions while working Perform physical tasks all day without becoming overly tired Use hands to manipulate small wires and objects Work in a noisy environment Work at depths, such as under raised floors BASIC QUALIFICATIONS - 5+ years of facilities management experience - 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field, or 10+ years of relevant work in a data center or other critical environment experience PREFERRED QUALIFICATIONS - Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership - Experience in organizational leadership and development or talent management, with experience in a senior leadership role - Experience with large-scale power systems - operating engineering license such as DC II, DC III, or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, AZ, Avondale - 139 000.00 USD annually USA, AZ, MESA - 139 000.00 USD annually USA, NV, SPARKS - 139 000.00 USD annually
Infra Delivery Technician
Amazon Data Services, Inc. Coyanosa, Texas
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. This role will be physically based at our new MDD Pecos, TX site. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment • Traveling within and outside of the regional work area is required. Physical Requirements: • All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Wink - 30.91 - 54.18 USD hourly
11/08/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. This role will be physically based at our new MDD Pecos, TX site. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment • Traveling within and outside of the regional work area is required. Physical Requirements: • All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Wink - 30.91 - 54.18 USD hourly
Infra Delivery Install Technician
Amazon Data Services, Inc. Wink, Texas
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities Key job responsibilities - Moving and implementing large enterprise equipment - Installing Fiber and Copper cabling and patching cabling between equipment - Ensuring proper safety and security standards are maintained during cabling and rack installation, - Following well established hardware installation procedures and break-fix activities - Safely using material handling tools and equipment - Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided Physical Requirements: - Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds - Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed - Working in cramped and/or elevated and/or noisy environments - Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 1+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience, or experience in similar technical or vocational roles - High school diploma or equivalent PREFERRED QUALIFICATIONS - industry standard certification (CompTIA, CCENT, or Network+) - Experience with cabling infrastructure best practices and methodologies - Knowledge of network cabling, optic types, and test equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at . USA, TX, Wink - 27.98 - 48.99 USD hourly
11/08/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities Key job responsibilities - Moving and implementing large enterprise equipment - Installing Fiber and Copper cabling and patching cabling between equipment - Ensuring proper safety and security standards are maintained during cabling and rack installation, - Following well established hardware installation procedures and break-fix activities - Safely using material handling tools and equipment - Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided Physical Requirements: - Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds - Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed - Working in cramped and/or elevated and/or noisy environments - Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 1+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience, or experience in similar technical or vocational roles - High school diploma or equivalent PREFERRED QUALIFICATIONS - industry standard certification (CompTIA, CCENT, or Network+) - Experience with cabling infrastructure best practices and methodologies - Knowledge of network cabling, optic types, and test equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at . USA, TX, Wink - 27.98 - 48.99 USD hourly

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