Job Description Job Description Please Note: This is a remote position available in the state listed on this job. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We're actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we're looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI's potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR's impact on setting people free to do great work. Join us in reimagining the future of HR! Essential Job Duties AI is becoming part of how BambooHR's platform works, from features we build to agents that connect through open protocols. We're hiring a Staff Application Security Engineer to help lead application security through that shift and beyond. You'll set the review bar and standards for agentic systems, and you'll architect the agents our security team uses to scale its work. It is a hands-on, organization-level role for someone who does well in ambiguity and gets results through knowledge, influence, and the help of their team. You will: Lead security reviews and threat models of AI features and agentic systems - including autonomous agents, MCP servers, and third-party integrations - and keep review playbooks and quality criteria current Set BambooHR's security standards for AI agents, covering identity and delegated authorization, tenant- and user-scoped data access, safe handling of tool output, tool supply chain, and human-approval requirements, and track adoption as threats evolve Own the design of agents the security team uses for finding validation, triage, review assistance, and remediation - building and shipping them with clear evaluation criteria, bounded permissions, and human approval gates for high-impact actions Help developers and security champions build and use agents safely through self-serve guidance and tooling, and advocate for the partner-team investment that work requires Work with engineering and product leadership to embed security requirements into the SDLC, including design-time and release-time gates for AI features, and make agent-assisted code review, finding validation, and fix suggestions a default part of every team's CI/CD pipeline with clear blocking criteria and a fast exception path Run security programs that span multiple teams and quarters - setting goals, milestones, and success metrics; maintaining a lightweight intake, prioritization, and retrospective cadence; coordinating dependencies across engineering, product, and operations; and reporting progress, risks, and tradeoffs to leadership Represent AppSec in architecture forums, harmonize security requirements to reduce duplicated effort across teams, act as a point of escalation, and coach leaders on security tradeoffs Partner with Legal, Privacy, and GRC on AI governance to close gaps between policy intent and technical implementation through guardrails and automation, including for emerging AI regulations Train and coach software engineers and engineering teams on secure design and threat modeling, with emphasis on authentication, authorization, multi-tenancy, and AI features Mentor fellow security engineers on technical direction and career growth, and close skill gaps on the security team through onboarding, training, and mentorship Participate in an on-call rotation as needed to support incident response and resolve escalated security issues What You Need to Get the Job Done Bachelor's degree in Computer Science, Information Security, or a related field, or equivalent practical experience 8+ years of experience in security, including 5+ years of hands-on experience in application security Experience securing multi-tenant SaaS platforms, including tenant isolation Cloud and infrastructure security experience (e.g., AWS, Azure, GCP) Hands-on experience building AI agents or agentic workflows, with concrete examples of how you handled permissions, failures, and validation - production systems, internal tools, personal or open-source projects, and substantial prototypes all count Demonstrated ability to evaluate the security of AI and agentic systems, including prompt injection, tool and context poisoning, excessive agency, delegated authorization, data leakage, and supply-chain risk in models and tools; familiarity with the OWASP Top 10 for LLM Applications, the OWASP Top 10 for Agentic Applications, or comparable frameworks Ability to design evaluations for agentic workflows covering task success, false positives and negatives, adversarial cases, and regression checks Proven experience leading threat modeling (e.g., STRIDE, attack trees) and design reviews for complex applications and APIs Deep understanding of web application and API security, including authentication and authorization (OAuth 2.0 scopes and delegation, OpenID Connect, token audience and validation), session management, and access control models Strong software engineering skills in at least one language (e.g., Python, TypeScript, PHP), including testing and maintaining tools other people depend on A track record of influencing without authority: leading cross-team initiatives, building business cases, and explaining technical risk in business terms to engineering, product, legal, and leadership audiences Experience mentoring engineers, formally or informally Sound judgment in ambiguous situations, including the ability to explain a tradeoff, recommend a mitigation, and bring risk-acceptance decisions to the right owner What Will Make Us REALLY Love You Experience securing MCP servers and gateways Experience securing AI coding assistants or developer agent tooling at organizational scale, or integrating AI-driven security checks into CI/CD pipelines Familiarity with AI governance and SaaS compliance frameworks (e.g., NIST AI RMF, ISO/IEC 42001, EU AI Act, SOC 2, ISO 27001) Relevant security certifications (e.g., CSSLP, OSWE, GWAPT) Experience building or running security champions programs, such as recruiting and training champions or embedding security advocates in engineering teams What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here. Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.
11/10/2026
Full time
Job Description Job Description Please Note: This is a remote position available in the state listed on this job. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We're actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we're looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI's potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR's impact on setting people free to do great work. Join us in reimagining the future of HR! Essential Job Duties AI is becoming part of how BambooHR's platform works, from features we build to agents that connect through open protocols. We're hiring a Staff Application Security Engineer to help lead application security through that shift and beyond. You'll set the review bar and standards for agentic systems, and you'll architect the agents our security team uses to scale its work. It is a hands-on, organization-level role for someone who does well in ambiguity and gets results through knowledge, influence, and the help of their team. You will: Lead security reviews and threat models of AI features and agentic systems - including autonomous agents, MCP servers, and third-party integrations - and keep review playbooks and quality criteria current Set BambooHR's security standards for AI agents, covering identity and delegated authorization, tenant- and user-scoped data access, safe handling of tool output, tool supply chain, and human-approval requirements, and track adoption as threats evolve Own the design of agents the security team uses for finding validation, triage, review assistance, and remediation - building and shipping them with clear evaluation criteria, bounded permissions, and human approval gates for high-impact actions Help developers and security champions build and use agents safely through self-serve guidance and tooling, and advocate for the partner-team investment that work requires Work with engineering and product leadership to embed security requirements into the SDLC, including design-time and release-time gates for AI features, and make agent-assisted code review, finding validation, and fix suggestions a default part of every team's CI/CD pipeline with clear blocking criteria and a fast exception path Run security programs that span multiple teams and quarters - setting goals, milestones, and success metrics; maintaining a lightweight intake, prioritization, and retrospective cadence; coordinating dependencies across engineering, product, and operations; and reporting progress, risks, and tradeoffs to leadership Represent AppSec in architecture forums, harmonize security requirements to reduce duplicated effort across teams, act as a point of escalation, and coach leaders on security tradeoffs Partner with Legal, Privacy, and GRC on AI governance to close gaps between policy intent and technical implementation through guardrails and automation, including for emerging AI regulations Train and coach software engineers and engineering teams on secure design and threat modeling, with emphasis on authentication, authorization, multi-tenancy, and AI features Mentor fellow security engineers on technical direction and career growth, and close skill gaps on the security team through onboarding, training, and mentorship Participate in an on-call rotation as needed to support incident response and resolve escalated security issues What You Need to Get the Job Done Bachelor's degree in Computer Science, Information Security, or a related field, or equivalent practical experience 8+ years of experience in security, including 5+ years of hands-on experience in application security Experience securing multi-tenant SaaS platforms, including tenant isolation Cloud and infrastructure security experience (e.g., AWS, Azure, GCP) Hands-on experience building AI agents or agentic workflows, with concrete examples of how you handled permissions, failures, and validation - production systems, internal tools, personal or open-source projects, and substantial prototypes all count Demonstrated ability to evaluate the security of AI and agentic systems, including prompt injection, tool and context poisoning, excessive agency, delegated authorization, data leakage, and supply-chain risk in models and tools; familiarity with the OWASP Top 10 for LLM Applications, the OWASP Top 10 for Agentic Applications, or comparable frameworks Ability to design evaluations for agentic workflows covering task success, false positives and negatives, adversarial cases, and regression checks Proven experience leading threat modeling (e.g., STRIDE, attack trees) and design reviews for complex applications and APIs Deep understanding of web application and API security, including authentication and authorization (OAuth 2.0 scopes and delegation, OpenID Connect, token audience and validation), session management, and access control models Strong software engineering skills in at least one language (e.g., Python, TypeScript, PHP), including testing and maintaining tools other people depend on A track record of influencing without authority: leading cross-team initiatives, building business cases, and explaining technical risk in business terms to engineering, product, legal, and leadership audiences Experience mentoring engineers, formally or informally Sound judgment in ambiguous situations, including the ability to explain a tradeoff, recommend a mitigation, and bring risk-acceptance decisions to the right owner What Will Make Us REALLY Love You Experience securing MCP servers and gateways Experience securing AI coding assistants or developer agent tooling at organizational scale, or integrating AI-driven security checks into CI/CD pipelines Familiarity with AI governance and SaaS compliance frameworks (e.g., NIST AI RMF, ISO/IEC 42001, EU AI Act, SOC 2, ISO 27001) Relevant security certifications (e.g., CSSLP, OSWE, GWAPT) Experience building or running security champions programs, such as recruiting and training champions or embedding security advocates in engineering teams What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here. Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.
LexisNexis Legal & Professional
Raleigh, North Carolina
This job is with LexisNexis Legal & Professional , an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About our Team: LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role: The Manager, Internal Comms, Content & Comms Channels is a critical member of the Corporate Communications team, supporting global internal communications across LNLP. This role owns the platforms, content production processes, and communication channels that connect employees to the business every day. Working closely with HR, Finance, Legal, executive leadership, and cross-functional stakeholders, you will lead the development, management, and optimization of internal communications platforms and content experiences. You will leverage AI-powered tools to improve efficiency, accelerate content creation, enhance personalization, and drive data-informed communications strategies. Success in this role requires a combination of communications expertise, digital platform knowledge, editorial excellence, operational discipline, and the ability to influence stakeholders across a global organization. This position serves as a trusted advisor and operational leader, ensuring communications are delivered effectively, consistently, and on a scale. Responsibilities: This role is the operational and editorial backbone of internal communications, owning the platforms, content, and digital spaces that employees rely on every day, and setting the standards that make everything work better. Communications Platforms & Operations Own and administer the internal email communications platform - managing configuration, templates, scheduling, and troubleshooting; use AI to evaluate communications performance, analyze audience engagement, and inform how future sends are structured and targeted Serve as the primary point of contact with the email platform vendor, coordinating updates and escalating issues as needed; provide training and support to internal users as needed Lead the expansion and optimization of Microsoft Viva tools - with a focus on growing Viva Engage adoption and exploring the broader Viva suite to deepen employee connection, improve reach, and enhance the digital employee experience; familiarity with Amplify preferred. Work with internal users to maximize adoption and potential offered by tools; continuously evaluating how AI-powered features within these platforms can extend impact and drive smarter communications. Coordinate with RELX internal communications on shared initiatives, enterprise-wide programs, aligned messaging, and evolving comms tools and platforms. Co-own and manage the channel execution and logistics for the bimonthly Manager Communications program - building and sending supporting emails, publishing to Viva Engage, coordinating the optional Teams session, and ensuring consistent, on-time delivery every cycle Intranet & Digital Content Own the SharePoint-based intranet experience, including content strategy, governance, architecture, user experience, and editorial standards. Establish best practices, templates, and publishing standards across internal communication channels. Maintain and enhance assigned corporate web properties and internal digital communication spaces. Ensure content remains accurate, relevant, accessible, and aligned with organizational priorities. Content Production & Editorial Create, edit, and publish internal communications across multiple formats including emails, intranet content, leadership communications, digital signage, newsletters, and employee engagement campaigns. Leverage AI-enabled tools throughout the content development process to improve quality, consistency, speed, and impact. Apply strong editorial judgment to simplify complex information and create engaging employee-facing content. Collaborate with business leaders to translate strategic initiatives into compelling communications. Team Collaboration & Continuity Work closely with comms teammates to maintain consistent processes, shared standards, and aligned ways of working - including a clear understanding of routing, approval workflows, and how communications move from draft to send. Provide comms support for HR, Finance, and Legal, supporting HR programs, benefits, and talent initiatives, translating Finance content into clear messaging for a broad employee audience, and backing compliance and rule of law communications. Use AI to handle drafting volume, tailor messages for a global workforce, and keep tone and accuracy consistent. Requirements: 5-8+ years of experience in Internal Communications, Corporate Communications, Employee Communications, Public Relations, or a related field within a mid-sized or large organization. Demonstrated experience working with senior leaders, executives, and global stakeholders. Deep hands-on experience with Microsoft 365 technologies, including: -SharePoint -Microsoft Teams -Viva Engage -Microsoft Viva Suite Enterprise communication platforms and email distribution systems Experience managing digital communication channels, intranet environments, and employee engagement platforms. Strong project management skills and the ability to manage multiple priorities in a fast-paced environment. Work in a way that works for you: We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .
11/10/2026
Full time
This job is with LexisNexis Legal & Professional , an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About our Team: LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role: The Manager, Internal Comms, Content & Comms Channels is a critical member of the Corporate Communications team, supporting global internal communications across LNLP. This role owns the platforms, content production processes, and communication channels that connect employees to the business every day. Working closely with HR, Finance, Legal, executive leadership, and cross-functional stakeholders, you will lead the development, management, and optimization of internal communications platforms and content experiences. You will leverage AI-powered tools to improve efficiency, accelerate content creation, enhance personalization, and drive data-informed communications strategies. Success in this role requires a combination of communications expertise, digital platform knowledge, editorial excellence, operational discipline, and the ability to influence stakeholders across a global organization. This position serves as a trusted advisor and operational leader, ensuring communications are delivered effectively, consistently, and on a scale. Responsibilities: This role is the operational and editorial backbone of internal communications, owning the platforms, content, and digital spaces that employees rely on every day, and setting the standards that make everything work better. Communications Platforms & Operations Own and administer the internal email communications platform - managing configuration, templates, scheduling, and troubleshooting; use AI to evaluate communications performance, analyze audience engagement, and inform how future sends are structured and targeted Serve as the primary point of contact with the email platform vendor, coordinating updates and escalating issues as needed; provide training and support to internal users as needed Lead the expansion and optimization of Microsoft Viva tools - with a focus on growing Viva Engage adoption and exploring the broader Viva suite to deepen employee connection, improve reach, and enhance the digital employee experience; familiarity with Amplify preferred. Work with internal users to maximize adoption and potential offered by tools; continuously evaluating how AI-powered features within these platforms can extend impact and drive smarter communications. Coordinate with RELX internal communications on shared initiatives, enterprise-wide programs, aligned messaging, and evolving comms tools and platforms. Co-own and manage the channel execution and logistics for the bimonthly Manager Communications program - building and sending supporting emails, publishing to Viva Engage, coordinating the optional Teams session, and ensuring consistent, on-time delivery every cycle Intranet & Digital Content Own the SharePoint-based intranet experience, including content strategy, governance, architecture, user experience, and editorial standards. Establish best practices, templates, and publishing standards across internal communication channels. Maintain and enhance assigned corporate web properties and internal digital communication spaces. Ensure content remains accurate, relevant, accessible, and aligned with organizational priorities. Content Production & Editorial Create, edit, and publish internal communications across multiple formats including emails, intranet content, leadership communications, digital signage, newsletters, and employee engagement campaigns. Leverage AI-enabled tools throughout the content development process to improve quality, consistency, speed, and impact. Apply strong editorial judgment to simplify complex information and create engaging employee-facing content. Collaborate with business leaders to translate strategic initiatives into compelling communications. Team Collaboration & Continuity Work closely with comms teammates to maintain consistent processes, shared standards, and aligned ways of working - including a clear understanding of routing, approval workflows, and how communications move from draft to send. Provide comms support for HR, Finance, and Legal, supporting HR programs, benefits, and talent initiatives, translating Finance content into clear messaging for a broad employee audience, and backing compliance and rule of law communications. Use AI to handle drafting volume, tailor messages for a global workforce, and keep tone and accuracy consistent. Requirements: 5-8+ years of experience in Internal Communications, Corporate Communications, Employee Communications, Public Relations, or a related field within a mid-sized or large organization. Demonstrated experience working with senior leaders, executives, and global stakeholders. Deep hands-on experience with Microsoft 365 technologies, including: -SharePoint -Microsoft Teams -Viva Engage -Microsoft Viva Suite Enterprise communication platforms and email distribution systems Experience managing digital communication channels, intranet environments, and employee engagement platforms. Strong project management skills and the ability to manage multiple priorities in a fast-paced environment. Work in a way that works for you: We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .
About the Job: We are looking for an Asst Dir Tech Ops to Lead the response when critical technology services are disrupted and drive lasting improvements that help prevent future outages. As Assistant Director of Major Incident & Problem Management, you'll lead enterprise processes, governance, and operational execution to restore services quickly, eliminate systemic root causes, and strengthen service reliability, stability, and customer experience. You'll serve as the enterprise authority for Major Incident and Problem Management, partnering across technology and business teams and leveraging ServiceNow, operational analytics, and configuration management data to improve operational resilience. What You'll Do: Lead enterprise Major Incident Management. Own governance, standards, policies, procedures, and operational readiness to support a consistent, effective response to critical service disruptions. Direct major incident response and recovery. Coordinate technical, operational, vendor, and business teams through incident command, bridge management, escalations, and recovery activities to restore critical services quickly. Guide executive and stakeholder communications. Deliver clear, timely, and consistent updates during major outages so leaders and business partners understand service impacts and recovery progress. Strengthen 24x7 response readiness. Oversee incident response coverage and on-call support models, and lead training, tabletop exercises, and simulations to prepare teams for high-severity events. Own enterprise Problem Management. Establish governance and root cause analysis standards, and ensure major incidents are evaluated for problem record creation and evidence-based investigation. Drive systemic issue resolution. Identify and prioritize recurring incidents, technology risks, and service reliability concerns based on business impact, risk, and recurrence trends. Maintain executive visibility into major problems and remediation plans. Lead and develop service management professionals. Coach Major Incident Managers, Problem Managers, and related team members, establish operational and performance goals, and foster accountability, collaboration, and continuous improvement. Use operational insights to improve reliability. Develop and monitor incident, problem, availability, and reliability metrics. Analyze outage and disruption trends to identify systemic weaknesses and improvement opportunities. Build cross-functional partnerships. Collaborate with Infrastructure, Applications, Cloud Operations, Site Reliability Engineering, Cybersecurity, Architecture, Service Desk, Change Management, Asset Management, and Configuration Management teams to strengthen operational resilience. Optimize ServiceNow service management capabilities. Serve as the business owner for Incident and Problem Management capabilities, partnering with platform teams to improve workflows, automation, integrations, reporting, and adoption across Incident, Problem, Knowledge, and Service Level Management. Ensure data quality, process integrity, and platform governance. What You'll Bring to the Role: Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Eight or more years of experience in IT Operations, Service Management, Site Reliability Engineering, Infrastructure Operations, or Application Support. Five or more years of experience leading Major Incident Management, Problem Management, Site Reliability Engineering, or IT Operations teams. Strong knowledge of ITIL Incident and Problem Management practices, ServiceNow ITSM, Change Management, and Availability Management. Experience managing high-pressure Priority 1 and Priority 2 outages affecting critical business services. Strong crisis leadership and decision-making skills, with the ability to coordinate response efforts under pressure. Clear executive communication and stakeholder management skills, including the ability to communicate service impacts and recovery progress. Expertise in root cause analysis, structured problem-solving, operational governance, and continuous improvement. Ability to influence and collaborate across technical, business, and vendor teams. ServiceNow ITSM certification. (Preferred) Experience leading enterprise-scale, 24x7 operational support organizations. (Preferred) Experience implementing Problem Management and service reliability practices. (Preferred) Skills you have: Technology Reliabilit y- Clarify the reliability, resilience, monitoring, disaster recovery, and continuity outcomes the role owns. Incident Management - Align on the leader's responsibility during high-severity incidents and recovery coordination. IT Service Management - Confirm the maturity and scope of ITIL-based service strategy, delivery, and support expectations. Operational Excellence - Define expected improvements in operational risk, cost, efficiency, and measurable performance. Governance - Confirm governance forums, decision rights, controls, and cross-functional operating rhythms. Strategic Vision & Planning - Align the team's near-term roadmap with enterprise technology priorities and business demand. Talent Development & Planning - Clarify people-leadership expectations, capability building, succession planning, and team development. d Compensation Range: Pay Range - Start: $144,000.00 Pay Range - End: $216,000.00 Geographic Specific Pay Structure: Structure 110: $158,400.00 USD - $237,600.00 USD Structure 115: $165,600.00 USD - $248,400.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Technical Troubleshooting (NM), Strategic People Leadership (NM), Technology Reliability (NM), Operational Excellence (NM), Learning Agility & Critical Thinking (NM), Collaborative Partnership & Planning (NM), Process Improvement, Customer Centricity (NM), Engineering Expertise & Practices, Escalation Tracking (NM), Change Adaptability (NM), Analytical Thinking (NM), IT Service Management (NM), Accountability (NM), Talent Development & Planning (NM), Incident Management (NM), Strategic & Systems Thinking (NM), Adaptive Communication (NM), Business Influence (NM), Governance Framework Design (NM) FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See Northwestern Mutual Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
11/10/2026
Full time
About the Job: We are looking for an Asst Dir Tech Ops to Lead the response when critical technology services are disrupted and drive lasting improvements that help prevent future outages. As Assistant Director of Major Incident & Problem Management, you'll lead enterprise processes, governance, and operational execution to restore services quickly, eliminate systemic root causes, and strengthen service reliability, stability, and customer experience. You'll serve as the enterprise authority for Major Incident and Problem Management, partnering across technology and business teams and leveraging ServiceNow, operational analytics, and configuration management data to improve operational resilience. What You'll Do: Lead enterprise Major Incident Management. Own governance, standards, policies, procedures, and operational readiness to support a consistent, effective response to critical service disruptions. Direct major incident response and recovery. Coordinate technical, operational, vendor, and business teams through incident command, bridge management, escalations, and recovery activities to restore critical services quickly. Guide executive and stakeholder communications. Deliver clear, timely, and consistent updates during major outages so leaders and business partners understand service impacts and recovery progress. Strengthen 24x7 response readiness. Oversee incident response coverage and on-call support models, and lead training, tabletop exercises, and simulations to prepare teams for high-severity events. Own enterprise Problem Management. Establish governance and root cause analysis standards, and ensure major incidents are evaluated for problem record creation and evidence-based investigation. Drive systemic issue resolution. Identify and prioritize recurring incidents, technology risks, and service reliability concerns based on business impact, risk, and recurrence trends. Maintain executive visibility into major problems and remediation plans. Lead and develop service management professionals. Coach Major Incident Managers, Problem Managers, and related team members, establish operational and performance goals, and foster accountability, collaboration, and continuous improvement. Use operational insights to improve reliability. Develop and monitor incident, problem, availability, and reliability metrics. Analyze outage and disruption trends to identify systemic weaknesses and improvement opportunities. Build cross-functional partnerships. Collaborate with Infrastructure, Applications, Cloud Operations, Site Reliability Engineering, Cybersecurity, Architecture, Service Desk, Change Management, Asset Management, and Configuration Management teams to strengthen operational resilience. Optimize ServiceNow service management capabilities. Serve as the business owner for Incident and Problem Management capabilities, partnering with platform teams to improve workflows, automation, integrations, reporting, and adoption across Incident, Problem, Knowledge, and Service Level Management. Ensure data quality, process integrity, and platform governance. What You'll Bring to the Role: Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Eight or more years of experience in IT Operations, Service Management, Site Reliability Engineering, Infrastructure Operations, or Application Support. Five or more years of experience leading Major Incident Management, Problem Management, Site Reliability Engineering, or IT Operations teams. Strong knowledge of ITIL Incident and Problem Management practices, ServiceNow ITSM, Change Management, and Availability Management. Experience managing high-pressure Priority 1 and Priority 2 outages affecting critical business services. Strong crisis leadership and decision-making skills, with the ability to coordinate response efforts under pressure. Clear executive communication and stakeholder management skills, including the ability to communicate service impacts and recovery progress. Expertise in root cause analysis, structured problem-solving, operational governance, and continuous improvement. Ability to influence and collaborate across technical, business, and vendor teams. ServiceNow ITSM certification. (Preferred) Experience leading enterprise-scale, 24x7 operational support organizations. (Preferred) Experience implementing Problem Management and service reliability practices. (Preferred) Skills you have: Technology Reliabilit y- Clarify the reliability, resilience, monitoring, disaster recovery, and continuity outcomes the role owns. Incident Management - Align on the leader's responsibility during high-severity incidents and recovery coordination. IT Service Management - Confirm the maturity and scope of ITIL-based service strategy, delivery, and support expectations. Operational Excellence - Define expected improvements in operational risk, cost, efficiency, and measurable performance. Governance - Confirm governance forums, decision rights, controls, and cross-functional operating rhythms. Strategic Vision & Planning - Align the team's near-term roadmap with enterprise technology priorities and business demand. Talent Development & Planning - Clarify people-leadership expectations, capability building, succession planning, and team development. d Compensation Range: Pay Range - Start: $144,000.00 Pay Range - End: $216,000.00 Geographic Specific Pay Structure: Structure 110: $158,400.00 USD - $237,600.00 USD Structure 115: $165,600.00 USD - $248,400.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Technical Troubleshooting (NM), Strategic People Leadership (NM), Technology Reliability (NM), Operational Excellence (NM), Learning Agility & Critical Thinking (NM), Collaborative Partnership & Planning (NM), Process Improvement, Customer Centricity (NM), Engineering Expertise & Practices, Escalation Tracking (NM), Change Adaptability (NM), Analytical Thinking (NM), IT Service Management (NM), Accountability (NM), Talent Development & Planning (NM), Incident Management (NM), Strategic & Systems Thinking (NM), Adaptive Communication (NM), Business Influence (NM), Governance Framework Design (NM) FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See Northwestern Mutual Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Job Description Job Description Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We're a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what's next? Join us! Explore opportunities at The Principal Power Platform Engineer is responsible for designing and implementing intelligent, scalable and secure solutions built on Microsoft Power Platform with a strong focus on Microsoft Copilot. In this role, you will integrate Power Apps, Power Automate, Power BI and Power Virtual Agents with Copilot Studio and Microsoft 365 to deliver AI powered applications and automated workflows that enhance productivity and streamline business processes. The work includes preparing environments and ensuring Microsoft 365 tenant readiness, as well as building and optimizing conversational agents that operate within established governance, compliance and security controls. Through close collaboration with cross functional teams and consistent application of platform standards, this role helps maintain a well governed Power Platform ecosystem that supports reliable, secure and responsible AI adoption across the organization. Essential Key Responsibilities: Design, build, and maintain Copilot Studio agents to support business workflows, knowledge discovery, and automation use cases Develop and manage conversational topics, triggers, actions, and orchestration following established design standards and best practices Integrate Copilot agents with enterprise systems using Power Platform components, including Power Automate, Dataverse, Microsoft 365, and approved connectors. Enforce Power Platform governance controls, including environment strategy, Managed Environments, and Data Loss Prevention (DLP) policies. Manage the full agent lifecycle, including intake, development, testing, deployment, versioning, optimization, and retirement. Ensure agents comply with organizational security, privacy, and compliance requirements, including identity and data access controls. Monitor agent performance and usage using platform analytics and logs; continuously improve quality, accuracy, and user experience. Support application lifecycle management (ALM) practices, including controlled promotion across development, test, and production environments. Maintain technical documentation, standards, and inventories for Copilot agents and related Power Platform solutions. Collaborate with business stakeholders, architects, and administrators to align agent capabilities with enterprise strategy and operational needs. Skills and/or Certifications Needed: Experience with Copilot Studio agent design and lifecycle management Strong understanding of ALM, DevOps and modern engineering practices Knowledge of security and compliance controls including Entra ID, OAuth2, Data Loss Prevention and Purview fundamentals Familiarity with Dataverse, Azure OpenAI, and Retrieval-Augmented Generation (RAG) techniques Experience supporting Microsoft 365 tenant and service readiness Proven experience with Microsoft Power Platform including Power Apps, Power Automate, Power BI and Power Virtual Agents Experience with the Power Platform Center of Excellence to support platform governance Hands-on expertise with Microsoft Copilot Studio and AI Builder Strong development skills in C#, .NET, JavaScript, or Python to support custom extensions Experience building and maintaining CI/CD pipelines using Azure DevOps or GitHub Actions Strong communication, stakeholder engagement and technical leadership skills with the ability to translate business needs into technical solutions Experience with platform performance optimization and troubleshooting. Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success. Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs. Where applicable, fluency in English and languages relevant to the working market. Preferred certifications include PL 300, PL 400 or PL 600, AI 102, AZ 204, AZ 305 and SC 300. This role is bonus Eligible Benefits We Offer Generous paid time off in your first year, increasing with tenure. Up to 16 weeks 100% paid parental leave after one year of employment. Paid sick time to care for yourself or family members. Education assistance and extensive training resources. Do Good Program: Paid volunteer days & donation matching. Competitive 401k with company matching. Health & wellness benefits, including discounted Wellhub membership rates. Medical, dental & vision insurance for you, spouse/partner & dependents. All Dun & Bradstreet job postings can be found at Official communication from Dun & Bradstreet will come from an email address ending Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform. Equal Employment Opportunity (EEO) : Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here . We participate in E-Verify - The current poster can be found here . Accommodations information for applicants with disabilities : Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to to let us know the nature of your accommodation request and your contact information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit
11/10/2026
Full time
Job Description Job Description Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We're a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what's next? Join us! Explore opportunities at The Principal Power Platform Engineer is responsible for designing and implementing intelligent, scalable and secure solutions built on Microsoft Power Platform with a strong focus on Microsoft Copilot. In this role, you will integrate Power Apps, Power Automate, Power BI and Power Virtual Agents with Copilot Studio and Microsoft 365 to deliver AI powered applications and automated workflows that enhance productivity and streamline business processes. The work includes preparing environments and ensuring Microsoft 365 tenant readiness, as well as building and optimizing conversational agents that operate within established governance, compliance and security controls. Through close collaboration with cross functional teams and consistent application of platform standards, this role helps maintain a well governed Power Platform ecosystem that supports reliable, secure and responsible AI adoption across the organization. Essential Key Responsibilities: Design, build, and maintain Copilot Studio agents to support business workflows, knowledge discovery, and automation use cases Develop and manage conversational topics, triggers, actions, and orchestration following established design standards and best practices Integrate Copilot agents with enterprise systems using Power Platform components, including Power Automate, Dataverse, Microsoft 365, and approved connectors. Enforce Power Platform governance controls, including environment strategy, Managed Environments, and Data Loss Prevention (DLP) policies. Manage the full agent lifecycle, including intake, development, testing, deployment, versioning, optimization, and retirement. Ensure agents comply with organizational security, privacy, and compliance requirements, including identity and data access controls. Monitor agent performance and usage using platform analytics and logs; continuously improve quality, accuracy, and user experience. Support application lifecycle management (ALM) practices, including controlled promotion across development, test, and production environments. Maintain technical documentation, standards, and inventories for Copilot agents and related Power Platform solutions. Collaborate with business stakeholders, architects, and administrators to align agent capabilities with enterprise strategy and operational needs. Skills and/or Certifications Needed: Experience with Copilot Studio agent design and lifecycle management Strong understanding of ALM, DevOps and modern engineering practices Knowledge of security and compliance controls including Entra ID, OAuth2, Data Loss Prevention and Purview fundamentals Familiarity with Dataverse, Azure OpenAI, and Retrieval-Augmented Generation (RAG) techniques Experience supporting Microsoft 365 tenant and service readiness Proven experience with Microsoft Power Platform including Power Apps, Power Automate, Power BI and Power Virtual Agents Experience with the Power Platform Center of Excellence to support platform governance Hands-on expertise with Microsoft Copilot Studio and AI Builder Strong development skills in C#, .NET, JavaScript, or Python to support custom extensions Experience building and maintaining CI/CD pipelines using Azure DevOps or GitHub Actions Strong communication, stakeholder engagement and technical leadership skills with the ability to translate business needs into technical solutions Experience with platform performance optimization and troubleshooting. Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success. Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs. Where applicable, fluency in English and languages relevant to the working market. Preferred certifications include PL 300, PL 400 or PL 600, AI 102, AZ 204, AZ 305 and SC 300. This role is bonus Eligible Benefits We Offer Generous paid time off in your first year, increasing with tenure. Up to 16 weeks 100% paid parental leave after one year of employment. Paid sick time to care for yourself or family members. Education assistance and extensive training resources. Do Good Program: Paid volunteer days & donation matching. Competitive 401k with company matching. Health & wellness benefits, including discounted Wellhub membership rates. Medical, dental & vision insurance for you, spouse/partner & dependents. All Dun & Bradstreet job postings can be found at Official communication from Dun & Bradstreet will come from an email address ending Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform. Equal Employment Opportunity (EEO) : Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here . We participate in E-Verify - The current poster can be found here . Accommodations information for applicants with disabilities : Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to to let us know the nature of your accommodation request and your contact information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Distinguished Technologist - Enterprise Integration and Platform Native AI Description - Role Summary We are seeking an exceptional Distinguished Technologist - Enterprise Integration & AI to lead HP's enterprise integration and AI architecture at global scale. This role serves as a technical authority, strategic thought leader, and innovation driver , responsible for shaping HP's integration fabric, API economy, and AI enablement strategy across Digital Tech. The Distinguished Engineer will define long-term architecture vision, influence enterprise-wide technology decisions, and ensure scalable, secure, and AI-ready platforms that accelerate business outcomes. This role operates at the intersection of integration, APIs, data, and AI , driving foundational capabilities that power HP's digital transformation and agentic AI future. Key Responsibilities API & AI-First API Strategy and Governance Define and lead HP's AI-first API strategy , ensuring all enterprise APIs are discoverable, reusable, and optimized for machine and agent consumption Institutionalize the API-as-a-Product operating model, with clear ownership, lifecycle governance, and measurable business value Own and enforce enterprise-wide API governance standards, covering design, lifecycle, security, and AI readiness Define and operationalize the AI-Ready API Framework , including automated governance gates to ensure production readiness Enable HP's Unified API & Agentic AI Strategy , positioning APIs as the foundation for enterprise AI adoption Establish standards for emerging integration paradigms, including event-driven architectures and MCP (Model Context Protocol) Platform AI Enablement & Governance Orchestrate AI enablement and adoption across strategic platforms (SAP, ServiceNow, Adobe, MuleSoft, NOVA) Own the enterprise AI/ML governance process, including AI board reviews, privacy, risk, and cybersecurity compliance Evaluate and guide platform-native AI capabilities to ensure alignment with enterprise architecture and compliance requirements Lead cross-functional AI enablement initiatives to drive consistent adoption and measurable business outcomes Align platform AI initiatives with enterprise prioritization frameworks (e.g., Digital AI Nerve Center) Evaluate AI tooling, vendor solutions, and partner ecosystems for alignment with integration and platform strategy Enable AI-driven SDLC adoption for partner ecosystems (e.g., NOVA vendors), including onboarding, compliance, and knowledge integration Lead/ support key tech initiatives Lead evaluation of new and emerging tech, conduct POC, and lay down path for adoption. Lead the EPS AI initiatives through AI/ML review board and cyber approval process. Partner with Applied AI teams for knowledge sharing of Enterprise AI initiatives Coach and mentor teams in their AI journey Improve reuse, reduce duplication, and strengthen governance via API-as-a-product discipline Enable scalable, enterprise-grade AI products (e.g., IBDF, AIOps) delivering measurable business value Qualifications & Experience 15+ years of experience in enterprise architecture, integration, and platform engineering Proven track record defining and implementing enterprise integration strategies and API ecosystems at scale Deep expertise in integration patterns (event-driven, messaging, APIs, microservices) and cloud-native architectures Experience leading AI/ML enablement, governance, and platform integration in large enterprises Strong understanding of enterprise platforms (SAP, ServiceNow, Adobe, MuleSoft) and their AI capabilities Demonstrated ability to influence executive stakeholders and drive cross-functional alignment Recognized as a thought leader and technical authority , with experience mentoring senior architects and engineers Leadership Expectations Act as a trusted advisor to executive leadership on enterprise architecture and AI strategy Drive innovation by identifying emerging technologies and translating them into enterprise capabilities Mentor and elevate the technical community, fostering architectural excellence across HP Represent HP externally with partners, customers, and industry forums as a leader in integration and AI Education & Experience Recommended • Four-year or Graduate Degree in Computer Science, Information Technology, Software Engineering, or any other related discipline or commensurate work experience or demonstrated competence. • Typically has 12+ years of work experience, preferably in software designing & development, software architecture, programming languages, or a related field. Preferred Certifications • Programming Language/s Certification (Java, C++, Python, JavaScript, or similar) Knowledge & Skills • Agile Methodology • Amazon Web Services • Application Programming Interface (API) • Automation • C++ (Programming Language) • Computer Science • DevOps • Docker (Software) • Full Stack Development • Java (Programming Language) • JavaScript (Programming Language) • Kubernetes • Microservices • Microsoft Azure • Python (Programming Language) • React.js • Scalability • Software Development • Software Engineering • SQL (Programming Language) Cross-Org Skills • Effective Communication • Results Orientation • Learning Agility • Digital Fluency • Customer Centricity Impact & Scope • Impacts multiple functions and influences long-term strategic direction across multiple disciplines or areas of HP. Complexity • Invents, develops and introduces new methods and techniques that impact multiple disciplines and work groups. Pay & Benefits The pay range for this role is $182,750 to $292,400 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave US benefits overview The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Disclaimer • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Job - Software Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
11/09/2026
Full time
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Distinguished Technologist - Enterprise Integration and Platform Native AI Description - Role Summary We are seeking an exceptional Distinguished Technologist - Enterprise Integration & AI to lead HP's enterprise integration and AI architecture at global scale. This role serves as a technical authority, strategic thought leader, and innovation driver , responsible for shaping HP's integration fabric, API economy, and AI enablement strategy across Digital Tech. The Distinguished Engineer will define long-term architecture vision, influence enterprise-wide technology decisions, and ensure scalable, secure, and AI-ready platforms that accelerate business outcomes. This role operates at the intersection of integration, APIs, data, and AI , driving foundational capabilities that power HP's digital transformation and agentic AI future. Key Responsibilities API & AI-First API Strategy and Governance Define and lead HP's AI-first API strategy , ensuring all enterprise APIs are discoverable, reusable, and optimized for machine and agent consumption Institutionalize the API-as-a-Product operating model, with clear ownership, lifecycle governance, and measurable business value Own and enforce enterprise-wide API governance standards, covering design, lifecycle, security, and AI readiness Define and operationalize the AI-Ready API Framework , including automated governance gates to ensure production readiness Enable HP's Unified API & Agentic AI Strategy , positioning APIs as the foundation for enterprise AI adoption Establish standards for emerging integration paradigms, including event-driven architectures and MCP (Model Context Protocol) Platform AI Enablement & Governance Orchestrate AI enablement and adoption across strategic platforms (SAP, ServiceNow, Adobe, MuleSoft, NOVA) Own the enterprise AI/ML governance process, including AI board reviews, privacy, risk, and cybersecurity compliance Evaluate and guide platform-native AI capabilities to ensure alignment with enterprise architecture and compliance requirements Lead cross-functional AI enablement initiatives to drive consistent adoption and measurable business outcomes Align platform AI initiatives with enterprise prioritization frameworks (e.g., Digital AI Nerve Center) Evaluate AI tooling, vendor solutions, and partner ecosystems for alignment with integration and platform strategy Enable AI-driven SDLC adoption for partner ecosystems (e.g., NOVA vendors), including onboarding, compliance, and knowledge integration Lead/ support key tech initiatives Lead evaluation of new and emerging tech, conduct POC, and lay down path for adoption. Lead the EPS AI initiatives through AI/ML review board and cyber approval process. Partner with Applied AI teams for knowledge sharing of Enterprise AI initiatives Coach and mentor teams in their AI journey Improve reuse, reduce duplication, and strengthen governance via API-as-a-product discipline Enable scalable, enterprise-grade AI products (e.g., IBDF, AIOps) delivering measurable business value Qualifications & Experience 15+ years of experience in enterprise architecture, integration, and platform engineering Proven track record defining and implementing enterprise integration strategies and API ecosystems at scale Deep expertise in integration patterns (event-driven, messaging, APIs, microservices) and cloud-native architectures Experience leading AI/ML enablement, governance, and platform integration in large enterprises Strong understanding of enterprise platforms (SAP, ServiceNow, Adobe, MuleSoft) and their AI capabilities Demonstrated ability to influence executive stakeholders and drive cross-functional alignment Recognized as a thought leader and technical authority , with experience mentoring senior architects and engineers Leadership Expectations Act as a trusted advisor to executive leadership on enterprise architecture and AI strategy Drive innovation by identifying emerging technologies and translating them into enterprise capabilities Mentor and elevate the technical community, fostering architectural excellence across HP Represent HP externally with partners, customers, and industry forums as a leader in integration and AI Education & Experience Recommended • Four-year or Graduate Degree in Computer Science, Information Technology, Software Engineering, or any other related discipline or commensurate work experience or demonstrated competence. • Typically has 12+ years of work experience, preferably in software designing & development, software architecture, programming languages, or a related field. Preferred Certifications • Programming Language/s Certification (Java, C++, Python, JavaScript, or similar) Knowledge & Skills • Agile Methodology • Amazon Web Services • Application Programming Interface (API) • Automation • C++ (Programming Language) • Computer Science • DevOps • Docker (Software) • Full Stack Development • Java (Programming Language) • JavaScript (Programming Language) • Kubernetes • Microservices • Microsoft Azure • Python (Programming Language) • React.js • Scalability • Software Development • Software Engineering • SQL (Programming Language) Cross-Org Skills • Effective Communication • Results Orientation • Learning Agility • Digital Fluency • Customer Centricity Impact & Scope • Impacts multiple functions and influences long-term strategic direction across multiple disciplines or areas of HP. Complexity • Invents, develops and introduces new methods and techniques that impact multiple disciplines and work groups. Pay & Benefits The pay range for this role is $182,750 to $292,400 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave US benefits overview The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Disclaimer • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Job - Software Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Firmware Engineer BIOS/UEFI Description - The Firmware Engineer is responsible for ensuring that embedded firmware meets the highest standards of quality, robustness, and long term reliability. This role works closely with firmware developers, hardware engineers, architecture teams, QA, and cross functional partners to define quality metrics, validate system behavior, improve defect detection, and build processes that prevent regressions. Responsibilities Develop, execute, and maintain comprehensive firmware test plans, including functional, regression, stress, corner-case, and long-duration reliability tests. Evaluates the firmware architecture, design and development plus testing methodologies to create strategy and implement methods to bring increased quality and reliability to the firmware. Reviews firmware code and test plans including functional, regression, stress, corner-case and long-duration reliability tests. Perform root-cause analysis for firmware defects, drive containment, corrective actions, and verification of fixes. Create and manage quality dashboards, KPI, failure rates, and reliability metrics. Evaluate failure modes exposed during design, development, manufacturing and field use; propose design or process improvements to prevent recurrence. Works with product architects, firmware teams, product managers and provides critical guidance, system-level debugging and troubleshooting to various teams, as a Subject Matter Expert. Reviews and evaluates designs and project activities for compliance with systems design and development guidelines and standards; provides tangible feedback to improve product quality and mitigate failure risk. Create and manage quality dashboards , KPIs, failure rates, and reliability metrics. Validate firmware integration with hardware, BIOS/UEFI, EC, microcontrollers, sensors, and platform level components. Evaluate failure modes exposed during development, manufacturing, and field use; propose design or process improvements to prevent recurrence. Manages and expands relationships with internal and outsourced development partners on firmware design and development. Drives innovation and integration of new technologies into projects and activities in the firmware design organization. Mentors less-experienced software firmware engineers and help guide them to successful deliverables. Firmware Architecture & Process Improvements Participate in firmware architecture reviews , ensuring quality and reliability considerations are incorporated into design (aligned with internal FW Architecture Review practices). Advocate and enforce coding standards, testability guidelines, and quality processes across firmware teams. Identify opportunities for simplification, refactoring, or architectural improvements to enhance stability and resilience. Collaborate with FW architects on quality initiatives (e.g., error code frameworks, BCR processes, customer centric diagnostics). Cross Functional Collaboration Work closely with hardware engineers, firmware developers, QA, sustaining teams, ODM partners, and integration teams. Provide quality feedback in design reviews, program meetings, and cross partner syncs. Support bring up, validation, platform qualification, and key program milestones. Mentor engineers on debugging techniques, quality practices, and reliability analysis. Risk Management & Compliance Ensure firmware processes comply with internal governance, standards, and security guidelines. Identify risks early and drive mitigation plans. Support audits, internal reviews, and quality assessments. Education & Experience Recommended Bachelor's or Master's degree in Computer Engineering , Electrical Engineering , Computer Science , or equivalent. 10+ years of experience in embedded firmware , quality engineering , hardware/firmware debugging , or reliability engineering . Background in embedded systems, microcontrollers, low level debugging, and system architecture. Technical Skills Strong understanding of embedded firmware development (C/C++), driver development, bootloaders, EC/BIOS/UEFI fundamentals. Proficiency in test automation, scripting (Python, Perl, PowerShell, etc.), and testing tools. Ability to analyze failures across hardware, firmware, and system boundaries. Experience with JTAG/SWD, oscilloscopes, logic analyzers, and other debug tools. Familiarity with continuous integration, version control, and quality workflows. The pay range for this role is $147,050 to $230,850 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave ( US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Software Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Yes Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
11/09/2026
Full time
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Firmware Engineer BIOS/UEFI Description - The Firmware Engineer is responsible for ensuring that embedded firmware meets the highest standards of quality, robustness, and long term reliability. This role works closely with firmware developers, hardware engineers, architecture teams, QA, and cross functional partners to define quality metrics, validate system behavior, improve defect detection, and build processes that prevent regressions. Responsibilities Develop, execute, and maintain comprehensive firmware test plans, including functional, regression, stress, corner-case, and long-duration reliability tests. Evaluates the firmware architecture, design and development plus testing methodologies to create strategy and implement methods to bring increased quality and reliability to the firmware. Reviews firmware code and test plans including functional, regression, stress, corner-case and long-duration reliability tests. Perform root-cause analysis for firmware defects, drive containment, corrective actions, and verification of fixes. Create and manage quality dashboards, KPI, failure rates, and reliability metrics. Evaluate failure modes exposed during design, development, manufacturing and field use; propose design or process improvements to prevent recurrence. Works with product architects, firmware teams, product managers and provides critical guidance, system-level debugging and troubleshooting to various teams, as a Subject Matter Expert. Reviews and evaluates designs and project activities for compliance with systems design and development guidelines and standards; provides tangible feedback to improve product quality and mitigate failure risk. Create and manage quality dashboards , KPIs, failure rates, and reliability metrics. Validate firmware integration with hardware, BIOS/UEFI, EC, microcontrollers, sensors, and platform level components. Evaluate failure modes exposed during development, manufacturing, and field use; propose design or process improvements to prevent recurrence. Manages and expands relationships with internal and outsourced development partners on firmware design and development. Drives innovation and integration of new technologies into projects and activities in the firmware design organization. Mentors less-experienced software firmware engineers and help guide them to successful deliverables. Firmware Architecture & Process Improvements Participate in firmware architecture reviews , ensuring quality and reliability considerations are incorporated into design (aligned with internal FW Architecture Review practices). Advocate and enforce coding standards, testability guidelines, and quality processes across firmware teams. Identify opportunities for simplification, refactoring, or architectural improvements to enhance stability and resilience. Collaborate with FW architects on quality initiatives (e.g., error code frameworks, BCR processes, customer centric diagnostics). Cross Functional Collaboration Work closely with hardware engineers, firmware developers, QA, sustaining teams, ODM partners, and integration teams. Provide quality feedback in design reviews, program meetings, and cross partner syncs. Support bring up, validation, platform qualification, and key program milestones. Mentor engineers on debugging techniques, quality practices, and reliability analysis. Risk Management & Compliance Ensure firmware processes comply with internal governance, standards, and security guidelines. Identify risks early and drive mitigation plans. Support audits, internal reviews, and quality assessments. Education & Experience Recommended Bachelor's or Master's degree in Computer Engineering , Electrical Engineering , Computer Science , or equivalent. 10+ years of experience in embedded firmware , quality engineering , hardware/firmware debugging , or reliability engineering . Background in embedded systems, microcontrollers, low level debugging, and system architecture. Technical Skills Strong understanding of embedded firmware development (C/C++), driver development, bootloaders, EC/BIOS/UEFI fundamentals. Proficiency in test automation, scripting (Python, Perl, PowerShell, etc.), and testing tools. Ability to analyze failures across hardware, firmware, and system boundaries. Experience with JTAG/SWD, oscilloscopes, logic analyzers, and other debug tools. Familiarity with continuous integration, version control, and quality workflows. The pay range for this role is $147,050 to $230,850 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave ( US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Software Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Yes Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
CELESTE BEAUTY ACADEMY INC
Charlotte, North Carolina
Job Description Job Description: Benefits: Bonus based on performance Flexible schedule Opportunity for advancement Celeste Beauty Academy, Inc. Charlotte-Mecklenburg, NC Planning & Pre-Opening Technology Leadership August 2027 School Opening Contract Budget: Up to $10,000 for Initial Technology Implementation Scope Celeste Beauty Academy (CBA) is seeking a highly capable Technology & Systems Implementation Lead to build, administer, secure, document, and transition the technology infrastructure necessary to support CBA's planning year and August 2027 school opening. This is a hands-on implementation role. The selected contractor will serve as CBA's primary technology implementation resource and will work directly with the Executive Director, Principal, recruitment team, Board leadership, software vendors, and external consultants. The ideal candidate combines Microsoft 365 administration, systems implementation, cybersecurity, data/reporting, K-12 technology, website administration, SaaS implementation, and project-management skills. Core Responsibilities 1. Microsoft 365 Infrastructure & Administration Lead CBA's transition to a centralized, organization-owned Microsoft environment, including: Establishing and administering CBA's Microsoft 365 tenant. Managing the cbacharter.org domain and related Microsoft configuration. Creating and administering staff and Board user accounts. Configuring Microsoft Entra ID identities and administrative roles. Implementing multi-factor authentication. Establishing least-privilege user permissions. Creating shared mailboxes, distribution lists, aliases, and organizational accounts such as and Configuring Outlook, Exchange Online, OneDrive, SharePoint, and Microsoft Teams. Developing standardized employee and Board member technology onboarding/offboarding procedures. Establishing emergency/break-glass administrative access controlled by CBA. Maintaining an account and license register. Supporting Microsoft nonprofit/education licensing applications and configuration. 2. Google Workspace to Microsoft Migration Plan and execute CBA's transition from Google Workspace into Microsoft 365, including: Email migration. Contacts and calendar migration where technically feasible. Google Drive/shared-file migration. SharePoint and OneDrive file architecture. Preservation and validation of organizational records. DNS and mail-routing changes. SPF, DKIM, and DMARC configuration. Migration testing and validation. User transition support. Development of a documented Google Workspace wind-down plan. No existing platform should be discontinued until CBA confirms that organizational data has been successfully migrated and validated. 3. Cybersecurity & Data Protection Establish baseline cybersecurity controls appropriate for a public charter school preparing to handle employee, family, applicant, and student information. Responsibilities include: Microsoft Defender configuration. Phishing and email-security controls. Login and security monitoring. MFA enforcement. Role-based access. Device-security standards. Microsoft Intune configuration where appropriate. Sensitivity labels and data-access controls. Secure file-sharing procedures. Password/account recovery protocols. Technology offboarding procedures. Documentation of who can access, modify, download, or export organizational and student data. Coordination with leadership and legal counsel regarding student-data privacy and cybersecurity safeguards. 4. Staff & Device Management Build a repeatable process for technology onboarding as CBA hires additional employees. Responsibilities include: Laptop/device configuration. Microsoft account provisioning. Security configuration. Software installation. User permissions. Device inventory. Asset records. Intune/device-management implementation where appropriate. Coordination of technology procurement. Troubleshooting and initial user support. Removal of access and recovery of organization-owned technology when individuals leave CBA. 5. SchoolMint Recruitment & Enrollment Infrastructure Lead or support implementation of CBA's recruitment and enrollment technology infrastructure. The Technology Lead will: Coordinate SchoolMint Enroll + Recruitment implementation. Configure the CBA recruitment environment using organization-owned accounts. Develop and maintain CBA's digital prospective-student inquiry process. Configure mobile-friendly interest forms, direct links, web embeds, and QR-code access. Build standardized recruitment pipeline stages. Configure appropriate recruiter roles and administrator permissions. Import and reconcile existing prospective-student records. Establish lead-source and campaign attribution. Create event tracking for middle-school visits, open houses, community events, tours, and other recruitment activities. Configure approved email/SMS recruitment workflows. Support application, lottery, waitlist, offer, acceptance, and registration configuration based only on CBA's approved policies and charter requirements. Maintain application and lottery auditability. Develop secure recruitment reporting. Train CBA's Enrollment & Recruitment Coordinator and backup administrators. 6. NCSIS / Infinite Campus Readiness Support CBA's preparation for its official student information system. Responsibilities include: Coordinating with CBA leadership, NCDPI resources, SchoolMint, and other vendors. Documenting the future data-transfer process between SchoolMint and NCSIS/Infinite Campus. Determining supported API, SFTP, secure export/import, or other transfer options. Supporting data-field mapping. Establishing validation and reconciliation procedures. Preventing duplicate student records. Ensuring CBA understands which platform serves as the authoritative system of record. SchoolMint may support recruitment and enrollment workflows; NCSIS/Infinite Campus will remain the authoritative student information system once applicable. 7. Power BI & Executive Reporting Own the technical administration and continued development of CBA's Power BI reporting infrastructure. Responsibilities include: Transitioning Power BI assets into a CBA-owned Microsoft environment. Maintaining CBA-controlled Power BI workspaces. Connecting approved source files and systems. Moving controlled source files into SharePoint/OneDrive. Configuring automated or scheduled refreshes. Maintaining dashboards for areas including: NC GROW performance measures Corrective Action Plan progress Student recruitment Facilities Staffing Curriculum Finance Vendors Board actions Governance Compliance Partnerships Marketing Readiness-to-Open requirements Creating executive KPI dashboards. Maintaining 30/60/90-day milestone reporting. Developing Board and leadership reporting views. Supporting NC GROW and DPI review views. Troubleshooting refresh and source-data issues. Ensuring unnecessary student or employee PII is not displayed in Board-facing reports. Training designated CBA users to update approved data sources without damaging dashboard functionality. 8. Website, Domain & Digital Infrastructure Maintain CBA-owned administrative control of its website and digital infrastructure. Responsibilities may include: Administration of cbacharter.org. Website hosting administration. Domain/DNS administration. Cloudflare administration where applicable. Website updates and maintenance. Public Board meeting/document-library updates. Policy and compliance-page updates after documents are approved. Title IX and required public-information pages. Donation and inquiry-form integrations. Recruitment links and QR-code integration. Website search functionality. Search-engine indexing and basic technical SEO. Website security and access management. Maintenance of source-code backups. All website code, credentials, domains, hosting accounts, source files, and administrative access must remain under CBA ownership. 9. Technology Vendor Management Serve as CBA's technical point of contact when working with external technology vendors. Responsibilities include: Evaluating vendor proposals and technical specifications. Participating in software demonstrations. Comparing implementation approaches and pricing. Identifying unnecessary or duplicative technology. Coordinating implementation schedules. Documenting technical requirements. Reviewing proposed integrations. Monitoring vendor implementation milestones. Confirming deliverables before recommending payment. Coordinating with CBA leadership regarding technology purchasing and procurement requirements. 10. Software Development & Systems Integration Where appropriate and separately authorized, the Technology Lead may also support: Custom web application development. Mobile application development. API integrations. Data integrations. Power BI integrations. Workflow automation. SharePoint/Power Automate solutions. Custom reporting tools. Recruitment-system integrations. Other startup technology development. Substantial software-development work will be separately scoped and approved and should not be assumed to be included within the initial Technology Setup/Installation contract. 11. Help Desk & Planning-Year Support Provide reasonable planning-year technical support associated with implemented systems, including: Password resets. MFA issues. Account-access problems. Email troubleshooting. Outlook and Teams support. SharePoint/OneDrive access. User onboarding. Device configuration. Power BI troubleshooting. Recruitment-system technical issues. Technology-related staff questions. CBA is seeking a proactive implementation partner who can resolve problems while also creating repeatable systems so the organization does not remain dependent upon one individual. Required Documentation & Handoff A core requirement of this engagement is institutional ownership . click apply for full job details
11/09/2026
Full time
Job Description Job Description: Benefits: Bonus based on performance Flexible schedule Opportunity for advancement Celeste Beauty Academy, Inc. Charlotte-Mecklenburg, NC Planning & Pre-Opening Technology Leadership August 2027 School Opening Contract Budget: Up to $10,000 for Initial Technology Implementation Scope Celeste Beauty Academy (CBA) is seeking a highly capable Technology & Systems Implementation Lead to build, administer, secure, document, and transition the technology infrastructure necessary to support CBA's planning year and August 2027 school opening. This is a hands-on implementation role. The selected contractor will serve as CBA's primary technology implementation resource and will work directly with the Executive Director, Principal, recruitment team, Board leadership, software vendors, and external consultants. The ideal candidate combines Microsoft 365 administration, systems implementation, cybersecurity, data/reporting, K-12 technology, website administration, SaaS implementation, and project-management skills. Core Responsibilities 1. Microsoft 365 Infrastructure & Administration Lead CBA's transition to a centralized, organization-owned Microsoft environment, including: Establishing and administering CBA's Microsoft 365 tenant. Managing the cbacharter.org domain and related Microsoft configuration. Creating and administering staff and Board user accounts. Configuring Microsoft Entra ID identities and administrative roles. Implementing multi-factor authentication. Establishing least-privilege user permissions. Creating shared mailboxes, distribution lists, aliases, and organizational accounts such as and Configuring Outlook, Exchange Online, OneDrive, SharePoint, and Microsoft Teams. Developing standardized employee and Board member technology onboarding/offboarding procedures. Establishing emergency/break-glass administrative access controlled by CBA. Maintaining an account and license register. Supporting Microsoft nonprofit/education licensing applications and configuration. 2. Google Workspace to Microsoft Migration Plan and execute CBA's transition from Google Workspace into Microsoft 365, including: Email migration. Contacts and calendar migration where technically feasible. Google Drive/shared-file migration. SharePoint and OneDrive file architecture. Preservation and validation of organizational records. DNS and mail-routing changes. SPF, DKIM, and DMARC configuration. Migration testing and validation. User transition support. Development of a documented Google Workspace wind-down plan. No existing platform should be discontinued until CBA confirms that organizational data has been successfully migrated and validated. 3. Cybersecurity & Data Protection Establish baseline cybersecurity controls appropriate for a public charter school preparing to handle employee, family, applicant, and student information. Responsibilities include: Microsoft Defender configuration. Phishing and email-security controls. Login and security monitoring. MFA enforcement. Role-based access. Device-security standards. Microsoft Intune configuration where appropriate. Sensitivity labels and data-access controls. Secure file-sharing procedures. Password/account recovery protocols. Technology offboarding procedures. Documentation of who can access, modify, download, or export organizational and student data. Coordination with leadership and legal counsel regarding student-data privacy and cybersecurity safeguards. 4. Staff & Device Management Build a repeatable process for technology onboarding as CBA hires additional employees. Responsibilities include: Laptop/device configuration. Microsoft account provisioning. Security configuration. Software installation. User permissions. Device inventory. Asset records. Intune/device-management implementation where appropriate. Coordination of technology procurement. Troubleshooting and initial user support. Removal of access and recovery of organization-owned technology when individuals leave CBA. 5. SchoolMint Recruitment & Enrollment Infrastructure Lead or support implementation of CBA's recruitment and enrollment technology infrastructure. The Technology Lead will: Coordinate SchoolMint Enroll + Recruitment implementation. Configure the CBA recruitment environment using organization-owned accounts. Develop and maintain CBA's digital prospective-student inquiry process. Configure mobile-friendly interest forms, direct links, web embeds, and QR-code access. Build standardized recruitment pipeline stages. Configure appropriate recruiter roles and administrator permissions. Import and reconcile existing prospective-student records. Establish lead-source and campaign attribution. Create event tracking for middle-school visits, open houses, community events, tours, and other recruitment activities. Configure approved email/SMS recruitment workflows. Support application, lottery, waitlist, offer, acceptance, and registration configuration based only on CBA's approved policies and charter requirements. Maintain application and lottery auditability. Develop secure recruitment reporting. Train CBA's Enrollment & Recruitment Coordinator and backup administrators. 6. NCSIS / Infinite Campus Readiness Support CBA's preparation for its official student information system. Responsibilities include: Coordinating with CBA leadership, NCDPI resources, SchoolMint, and other vendors. Documenting the future data-transfer process between SchoolMint and NCSIS/Infinite Campus. Determining supported API, SFTP, secure export/import, or other transfer options. Supporting data-field mapping. Establishing validation and reconciliation procedures. Preventing duplicate student records. Ensuring CBA understands which platform serves as the authoritative system of record. SchoolMint may support recruitment and enrollment workflows; NCSIS/Infinite Campus will remain the authoritative student information system once applicable. 7. Power BI & Executive Reporting Own the technical administration and continued development of CBA's Power BI reporting infrastructure. Responsibilities include: Transitioning Power BI assets into a CBA-owned Microsoft environment. Maintaining CBA-controlled Power BI workspaces. Connecting approved source files and systems. Moving controlled source files into SharePoint/OneDrive. Configuring automated or scheduled refreshes. Maintaining dashboards for areas including: NC GROW performance measures Corrective Action Plan progress Student recruitment Facilities Staffing Curriculum Finance Vendors Board actions Governance Compliance Partnerships Marketing Readiness-to-Open requirements Creating executive KPI dashboards. Maintaining 30/60/90-day milestone reporting. Developing Board and leadership reporting views. Supporting NC GROW and DPI review views. Troubleshooting refresh and source-data issues. Ensuring unnecessary student or employee PII is not displayed in Board-facing reports. Training designated CBA users to update approved data sources without damaging dashboard functionality. 8. Website, Domain & Digital Infrastructure Maintain CBA-owned administrative control of its website and digital infrastructure. Responsibilities may include: Administration of cbacharter.org. Website hosting administration. Domain/DNS administration. Cloudflare administration where applicable. Website updates and maintenance. Public Board meeting/document-library updates. Policy and compliance-page updates after documents are approved. Title IX and required public-information pages. Donation and inquiry-form integrations. Recruitment links and QR-code integration. Website search functionality. Search-engine indexing and basic technical SEO. Website security and access management. Maintenance of source-code backups. All website code, credentials, domains, hosting accounts, source files, and administrative access must remain under CBA ownership. 9. Technology Vendor Management Serve as CBA's technical point of contact when working with external technology vendors. Responsibilities include: Evaluating vendor proposals and technical specifications. Participating in software demonstrations. Comparing implementation approaches and pricing. Identifying unnecessary or duplicative technology. Coordinating implementation schedules. Documenting technical requirements. Reviewing proposed integrations. Monitoring vendor implementation milestones. Confirming deliverables before recommending payment. Coordinating with CBA leadership regarding technology purchasing and procurement requirements. 10. Software Development & Systems Integration Where appropriate and separately authorized, the Technology Lead may also support: Custom web application development. Mobile application development. API integrations. Data integrations. Power BI integrations. Workflow automation. SharePoint/Power Automate solutions. Custom reporting tools. Recruitment-system integrations. Other startup technology development. Substantial software-development work will be separately scoped and approved and should not be assumed to be included within the initial Technology Setup/Installation contract. 11. Help Desk & Planning-Year Support Provide reasonable planning-year technical support associated with implemented systems, including: Password resets. MFA issues. Account-access problems. Email troubleshooting. Outlook and Teams support. SharePoint/OneDrive access. User onboarding. Device configuration. Power BI troubleshooting. Recruitment-system technical issues. Technology-related staff questions. CBA is seeking a proactive implementation partner who can resolve problems while also creating repeatable systems so the organization does not remain dependent upon one individual. Required Documentation & Handoff A core requirement of this engagement is institutional ownership . click apply for full job details
This job posting is anticipated to remain open for 30 days, from 19-Oct-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Overview: Edward Jones is seeking a Senior Security Architect to lead strategic alignment of infrastructure security tools, processes, and capabilities across all security domains. This role is pivotal in ensuring that security architecture supports the firm's broader technology and business strategy, including cloud transformation, operational resilience, enterprise encryption standards, and risk reduction. The ideal candidate will be a seasoned security leader with deep expertise in cryptography, governance, and architecture. They will own and maintain key security templates and artifacts, provide expert guidance during reviews, and drive alignment with enterprise architecture and other technical organizations. What You'll Do: Own and maintain templates for security artifacts (e.g., Patterns, Baseline Control Documents, Procedures, Architecture Decision Records, and Standards) and manage a repository of completed, approved versions. Provide expert infrastructure security guidance and oversight during security reviews and the development of security artifacts. Define and govern infrastructure security standards, including cryptographic controls for data in transit and at rest across hybrid environments. Provide architectural guidance on encryption, key management, and certificate usage as part of security reviews and standards development. Lead strategic alignment of infrastructure security capabilities and processes with enterprise architecture and other technical domains. Serve as a senior technical leader across the Information Security Division, influencing infrastructure security strategy and execution. Collaborate with cross functional teams to ensure infrastructure security solutions are scalable, resilient, and aligned with cloud native and hybrid environments. Monitor industry trends and emerging threats to inform infrastructure security strategy and tooling. Engage with vendors and external partners to evaluate solutions, negotiate contracts, and represent the firm in technical forums. Drive maturity of infrastructure security practices across cloud platforms (Azure, OCI, AWS, GCP) and on premises environments. What Experience You'll Need: Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience. 10+ years of experience in infrastructure security architecture within a complex, matrixed organization. Deep understanding of infrastructure security domains including network security, endpoint protection, identity and access management, servers and containerization, applications, and cloud security, including encryption, key management, and certificate-based controls. Experience designing and implementing secure infrastructure architectures across hybrid cloud environments. Experience defining or applying enterprise encryption standards, including data-at-rest, data-in-transit, and key lifecycle management requirements. Extensive experience in securing endpoint devices (e.g., laptops, mobile devices, servers) through technologies such as EDR/XDR, antivirus, device hardening, and policy enforcement. Familiarity with security frameworks and standards (e.g., NIST, CIS, ISO 27001). Strong knowledge of security tooling such as SIEM, vulnerability management, configuration management, and cloud-native security services. Proven ability to lead cross-functional initiatives and influence technical direction at the enterprise level. Excellent communication and interpersonal skills; able to build trust and credibility across technical and business teams. Ability to assess and integrate proposed standards and technologies across interdependent systems. Demonstrated experience in risk management and incident response within infrastructure environments. What Could Set You Apart: Relevant security certifications such as CISSP, CISM, CCSP, advanced network vendor certifications, ISC2 certifications, or SANS certifications Experience supporting advanced encryption solutions, certificate management, and post-quantum readiness Experience securing AI/ML systems, including model governance, data pipeline protection, and secure deployment strategies Technology background in the financial sector Understanding of various regulatory requirements and laws, including but not limited to NYDFS Cybersecurity Regulations and FINRA Regulations Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page .
11/09/2026
Full time
This job posting is anticipated to remain open for 30 days, from 19-Oct-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Overview: Edward Jones is seeking a Senior Security Architect to lead strategic alignment of infrastructure security tools, processes, and capabilities across all security domains. This role is pivotal in ensuring that security architecture supports the firm's broader technology and business strategy, including cloud transformation, operational resilience, enterprise encryption standards, and risk reduction. The ideal candidate will be a seasoned security leader with deep expertise in cryptography, governance, and architecture. They will own and maintain key security templates and artifacts, provide expert guidance during reviews, and drive alignment with enterprise architecture and other technical organizations. What You'll Do: Own and maintain templates for security artifacts (e.g., Patterns, Baseline Control Documents, Procedures, Architecture Decision Records, and Standards) and manage a repository of completed, approved versions. Provide expert infrastructure security guidance and oversight during security reviews and the development of security artifacts. Define and govern infrastructure security standards, including cryptographic controls for data in transit and at rest across hybrid environments. Provide architectural guidance on encryption, key management, and certificate usage as part of security reviews and standards development. Lead strategic alignment of infrastructure security capabilities and processes with enterprise architecture and other technical domains. Serve as a senior technical leader across the Information Security Division, influencing infrastructure security strategy and execution. Collaborate with cross functional teams to ensure infrastructure security solutions are scalable, resilient, and aligned with cloud native and hybrid environments. Monitor industry trends and emerging threats to inform infrastructure security strategy and tooling. Engage with vendors and external partners to evaluate solutions, negotiate contracts, and represent the firm in technical forums. Drive maturity of infrastructure security practices across cloud platforms (Azure, OCI, AWS, GCP) and on premises environments. What Experience You'll Need: Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience. 10+ years of experience in infrastructure security architecture within a complex, matrixed organization. Deep understanding of infrastructure security domains including network security, endpoint protection, identity and access management, servers and containerization, applications, and cloud security, including encryption, key management, and certificate-based controls. Experience designing and implementing secure infrastructure architectures across hybrid cloud environments. Experience defining or applying enterprise encryption standards, including data-at-rest, data-in-transit, and key lifecycle management requirements. Extensive experience in securing endpoint devices (e.g., laptops, mobile devices, servers) through technologies such as EDR/XDR, antivirus, device hardening, and policy enforcement. Familiarity with security frameworks and standards (e.g., NIST, CIS, ISO 27001). Strong knowledge of security tooling such as SIEM, vulnerability management, configuration management, and cloud-native security services. Proven ability to lead cross-functional initiatives and influence technical direction at the enterprise level. Excellent communication and interpersonal skills; able to build trust and credibility across technical and business teams. Ability to assess and integrate proposed standards and technologies across interdependent systems. Demonstrated experience in risk management and incident response within infrastructure environments. What Could Set You Apart: Relevant security certifications such as CISSP, CISM, CCSP, advanced network vendor certifications, ISC2 certifications, or SANS certifications Experience supporting advanced encryption solutions, certificate management, and post-quantum readiness Experience securing AI/ML systems, including model governance, data pipeline protection, and secure deployment strategies Technology background in the financial sector Understanding of various regulatory requirements and laws, including but not limited to NYDFS Cybersecurity Regulations and FINRA Regulations Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page .
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Director of Data Science, are you ready to lead the charge in transforming a major enterprise through the power of Generative AI, LLMs, and autonomous agent ecosystems? We are seeking a visionary Director of Data Science to architect and scale our next-generation AI capabilities. In this role, you will lead a high-performing team responsible for building reusable, horizontal AI platforms and solutions that drive enterprise-wide automation, innovation, and strategic differentiation. You possess the agility to navigate rapidly shifting AI paradigms, the architectural vision to design scalable systems from ideation to production-grade performance, and the leadership to bridge the gap between cutting-edge research and core business value. If you thrive at the intersection of AI strategy, technical execution, and organizational transformation, we want you to lead our future. What you will do: Acts as an enterprise AI thought leader and strategic advisor, shaping how the organization leverages generative AI, LLMs, and agentic workflows to drive competitive advantage and market differentiation. Influences business, data, and technology executives to invest in, scale, and future-proof enterprise-wide horizontal AI capabilities through active participation in strategy, planning, and budgeting. Directs and empowers a team of AI/Data Scientists and engineers to build and deploy scalable LLM applications, RAG pipelines, and autonomous agent systems in a fast-paced, agile environment. Architecturally guides the team from ideation to performant production solutions, optimizing the AI lifecycle from prompt engineering and context management to model evaluation and inference cost-efficiency. Champions the creation of modular, reusable horizontal AI capabilities and services that can be leveraged horizontally across disparate business units to solve complex challenges. Partners closely with Enterprise Architecture and IT to establish modern AI infrastructure, tooling pipelines, and scalable cloud/on-premise deployment standards. Ensures all AI models, agentic workflows, and generative solutions strictly adhere to emerging AI safety guidelines, model risk management (MRM) frameworks, data governance, and regulatory compliance. Identifies and secures strategic resource needs, ranging from next-gen LLM API integrations and specialized 3rd-party toolsets to specialized hardware and talent investments. Builds, inspires, and scales a world-class team of AI talent through intentional recruiting, technical mentorship, coaching, and performance management. Ensures risks associated with AI operations (e.g., hallucinations, data leakage, security vulnerabilities, and autonomous agent drift) are effectively identified, measured, monitored, and controlled. What you have: 8+ years of progressive experience in machine learning, advanced data science, and AI development-with a strong recent emphasis on deploying Generative AI, LLMs, or agentic systems to production-OR an Advanced Degree (Master's or PhD) in Computer Science, AI, Data Science, or a quantitative STEM field with 6+ years of relevant experience. 3+ years of direct people leadership experience, building, managing, and inspiring high-performing technical teams in rapidly evolving tech landscapes. Proven track record of architecting and delivering scalable, high-performance horizontal AI platforms or reusable capabilities that drive cross-enterprise transformation. Exceptional strategic agility and flexibility, with a demonstrated history of successfully pivoting technical strategies and teams in response to rapid paradigm shifts in the AI ecosystem. Deep technical background in modern AI frameworks and methodologies (e.g., LangChain, LlamaIndex, vector databases, fine-tuning, RAG architectures, prompt engineering patterns, and multi-agent orchestration). Comprehensive understanding of AI governance, risk mitigation (guardrails, prompt injection defense, alignment), model risk policies, and compliance expectations for automated and autonomous systems. Exceptional executive communication skills; a proven track record of translating complex AI architectures, ROI metrics, and technical roadmaps into compelling narratives for Senior Executive Management and non-technical stakeholders. Compensation range: The salary range for this position is: $189,370 - $361,950 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Director of Data Science, are you ready to lead the charge in transforming a major enterprise through the power of Generative AI, LLMs, and autonomous agent ecosystems? We are seeking a visionary Director of Data Science to architect and scale our next-generation AI capabilities. In this role, you will lead a high-performing team responsible for building reusable, horizontal AI platforms and solutions that drive enterprise-wide automation, innovation, and strategic differentiation. You possess the agility to navigate rapidly shifting AI paradigms, the architectural vision to design scalable systems from ideation to production-grade performance, and the leadership to bridge the gap between cutting-edge research and core business value. If you thrive at the intersection of AI strategy, technical execution, and organizational transformation, we want you to lead our future. What you will do: Acts as an enterprise AI thought leader and strategic advisor, shaping how the organization leverages generative AI, LLMs, and agentic workflows to drive competitive advantage and market differentiation. Influences business, data, and technology executives to invest in, scale, and future-proof enterprise-wide horizontal AI capabilities through active participation in strategy, planning, and budgeting. Directs and empowers a team of AI/Data Scientists and engineers to build and deploy scalable LLM applications, RAG pipelines, and autonomous agent systems in a fast-paced, agile environment. Architecturally guides the team from ideation to performant production solutions, optimizing the AI lifecycle from prompt engineering and context management to model evaluation and inference cost-efficiency. Champions the creation of modular, reusable horizontal AI capabilities and services that can be leveraged horizontally across disparate business units to solve complex challenges. Partners closely with Enterprise Architecture and IT to establish modern AI infrastructure, tooling pipelines, and scalable cloud/on-premise deployment standards. Ensures all AI models, agentic workflows, and generative solutions strictly adhere to emerging AI safety guidelines, model risk management (MRM) frameworks, data governance, and regulatory compliance. Identifies and secures strategic resource needs, ranging from next-gen LLM API integrations and specialized 3rd-party toolsets to specialized hardware and talent investments. Builds, inspires, and scales a world-class team of AI talent through intentional recruiting, technical mentorship, coaching, and performance management. Ensures risks associated with AI operations (e.g., hallucinations, data leakage, security vulnerabilities, and autonomous agent drift) are effectively identified, measured, monitored, and controlled. What you have: 8+ years of progressive experience in machine learning, advanced data science, and AI development-with a strong recent emphasis on deploying Generative AI, LLMs, or agentic systems to production-OR an Advanced Degree (Master's or PhD) in Computer Science, AI, Data Science, or a quantitative STEM field with 6+ years of relevant experience. 3+ years of direct people leadership experience, building, managing, and inspiring high-performing technical teams in rapidly evolving tech landscapes. Proven track record of architecting and delivering scalable, high-performance horizontal AI platforms or reusable capabilities that drive cross-enterprise transformation. Exceptional strategic agility and flexibility, with a demonstrated history of successfully pivoting technical strategies and teams in response to rapid paradigm shifts in the AI ecosystem. Deep technical background in modern AI frameworks and methodologies (e.g., LangChain, LlamaIndex, vector databases, fine-tuning, RAG architectures, prompt engineering patterns, and multi-agent orchestration). Comprehensive understanding of AI governance, risk mitigation (guardrails, prompt injection defense, alignment), model risk policies, and compliance expectations for automated and autonomous systems. Exceptional executive communication skills; a proven track record of translating complex AI architectures, ROI metrics, and technical roadmaps into compelling narratives for Senior Executive Management and non-technical stakeholders. Compensation range: The salary range for this position is: $189,370 - $361,950 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Director of Data Science, are you ready to lead the charge in transforming a major enterprise through the power of Generative AI, LLMs, and autonomous agent ecosystems? We are seeking a visionary Director of Data Science to architect and scale our next-generation AI capabilities. In this role, you will lead a high-performing team responsible for building reusable, horizontal AI platforms and solutions that drive enterprise-wide automation, innovation, and strategic differentiation. You possess the agility to navigate rapidly shifting AI paradigms, the architectural vision to design scalable systems from ideation to production-grade performance, and the leadership to bridge the gap between cutting-edge research and core business value. If you thrive at the intersection of AI strategy, technical execution, and organizational transformation, we want you to lead our future. What you will do: Acts as an enterprise AI thought leader and strategic advisor, shaping how the organization leverages generative AI, LLMs, and agentic workflows to drive competitive advantage and market differentiation. Influences business, data, and technology executives to invest in, scale, and future-proof enterprise-wide horizontal AI capabilities through active participation in strategy, planning, and budgeting. Directs and empowers a team of AI/Data Scientists and engineers to build and deploy scalable LLM applications, RAG pipelines, and autonomous agent systems in a fast-paced, agile environment. Architecturally guides the team from ideation to performant production solutions, optimizing the AI lifecycle from prompt engineering and context management to model evaluation and inference cost-efficiency. Champions the creation of modular, reusable horizontal AI capabilities and services that can be leveraged horizontally across disparate business units to solve complex challenges. Partners closely with Enterprise Architecture and IT to establish modern AI infrastructure, tooling pipelines, and scalable cloud/on-premise deployment standards. Ensures all AI models, agentic workflows, and generative solutions strictly adhere to emerging AI safety guidelines, model risk management (MRM) frameworks, data governance, and regulatory compliance. Identifies and secures strategic resource needs, ranging from next-gen LLM API integrations and specialized 3rd-party toolsets to specialized hardware and talent investments. Builds, inspires, and scales a world-class team of AI talent through intentional recruiting, technical mentorship, coaching, and performance management. Ensures risks associated with AI operations (e.g., hallucinations, data leakage, security vulnerabilities, and autonomous agent drift) are effectively identified, measured, monitored, and controlled. What you have: 8+ years of progressive experience in machine learning, advanced data science, and AI development-with a strong recent emphasis on deploying Generative AI, LLMs, or agentic systems to production-OR an Advanced Degree (Master's or PhD) in Computer Science, AI, Data Science, or a quantitative STEM field with 6+ years of relevant experience. 3+ years of direct people leadership experience, building, managing, and inspiring high-performing technical teams in rapidly evolving tech landscapes. Proven track record of architecting and delivering scalable, high-performance horizontal AI platforms or reusable capabilities that drive cross-enterprise transformation. Exceptional strategic agility and flexibility, with a demonstrated history of successfully pivoting technical strategies and teams in response to rapid paradigm shifts in the AI ecosystem. Deep technical background in modern AI frameworks and methodologies (e.g., LangChain, LlamaIndex, vector databases, fine-tuning, RAG architectures, prompt engineering patterns, and multi-agent orchestration). Comprehensive understanding of AI governance, risk mitigation (guardrails, prompt injection defense, alignment), model risk policies, and compliance expectations for automated and autonomous systems. Exceptional executive communication skills; a proven track record of translating complex AI architectures, ROI metrics, and technical roadmaps into compelling narratives for Senior Executive Management and non-technical stakeholders. Compensation range: The salary range for this position is: $189,370 - $361,950 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Director of Data Science, are you ready to lead the charge in transforming a major enterprise through the power of Generative AI, LLMs, and autonomous agent ecosystems? We are seeking a visionary Director of Data Science to architect and scale our next-generation AI capabilities. In this role, you will lead a high-performing team responsible for building reusable, horizontal AI platforms and solutions that drive enterprise-wide automation, innovation, and strategic differentiation. You possess the agility to navigate rapidly shifting AI paradigms, the architectural vision to design scalable systems from ideation to production-grade performance, and the leadership to bridge the gap between cutting-edge research and core business value. If you thrive at the intersection of AI strategy, technical execution, and organizational transformation, we want you to lead our future. What you will do: Acts as an enterprise AI thought leader and strategic advisor, shaping how the organization leverages generative AI, LLMs, and agentic workflows to drive competitive advantage and market differentiation. Influences business, data, and technology executives to invest in, scale, and future-proof enterprise-wide horizontal AI capabilities through active participation in strategy, planning, and budgeting. Directs and empowers a team of AI/Data Scientists and engineers to build and deploy scalable LLM applications, RAG pipelines, and autonomous agent systems in a fast-paced, agile environment. Architecturally guides the team from ideation to performant production solutions, optimizing the AI lifecycle from prompt engineering and context management to model evaluation and inference cost-efficiency. Champions the creation of modular, reusable horizontal AI capabilities and services that can be leveraged horizontally across disparate business units to solve complex challenges. Partners closely with Enterprise Architecture and IT to establish modern AI infrastructure, tooling pipelines, and scalable cloud/on-premise deployment standards. Ensures all AI models, agentic workflows, and generative solutions strictly adhere to emerging AI safety guidelines, model risk management (MRM) frameworks, data governance, and regulatory compliance. Identifies and secures strategic resource needs, ranging from next-gen LLM API integrations and specialized 3rd-party toolsets to specialized hardware and talent investments. Builds, inspires, and scales a world-class team of AI talent through intentional recruiting, technical mentorship, coaching, and performance management. Ensures risks associated with AI operations (e.g., hallucinations, data leakage, security vulnerabilities, and autonomous agent drift) are effectively identified, measured, monitored, and controlled. What you have: 8+ years of progressive experience in machine learning, advanced data science, and AI development-with a strong recent emphasis on deploying Generative AI, LLMs, or agentic systems to production-OR an Advanced Degree (Master's or PhD) in Computer Science, AI, Data Science, or a quantitative STEM field with 6+ years of relevant experience. 3+ years of direct people leadership experience, building, managing, and inspiring high-performing technical teams in rapidly evolving tech landscapes. Proven track record of architecting and delivering scalable, high-performance horizontal AI platforms or reusable capabilities that drive cross-enterprise transformation. Exceptional strategic agility and flexibility, with a demonstrated history of successfully pivoting technical strategies and teams in response to rapid paradigm shifts in the AI ecosystem. Deep technical background in modern AI frameworks and methodologies (e.g., LangChain, LlamaIndex, vector databases, fine-tuning, RAG architectures, prompt engineering patterns, and multi-agent orchestration). Comprehensive understanding of AI governance, risk mitigation (guardrails, prompt injection defense, alignment), model risk policies, and compliance expectations for automated and autonomous systems. Exceptional executive communication skills; a proven track record of translating complex AI architectures, ROI metrics, and technical roadmaps into compelling narratives for Senior Executive Management and non-technical stakeholders. Compensation range: The salary range for this position is: $189,370 - $361,950 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Infrastructure AI Ops team's Senior engineers build and operate the data-to-automation pipeline for individual capacity, anomaly, and remediation use cases. As the Lead AI Ops Engineer - Infrastructure, you own what's harder than any single use case: the technical judgment calls that don't have an obvious owner - which anomaly-detection or capacity-modeling approach should become the pattern every new infrastructure use case reuses, whether a topology-reconciliation design scales past the next order of magnitude of the estate, what a remediation needs before it's trusted to run at autonomy level 4 against production compute or storage. You'll still write code and ship - this is not a step off the keyboard - but you will also be the person seniors come to when a design doesn't have a textbook answer, and the person the Director turns to when a technical bet needs a second, harder look before it's defended to Risk and Audit. This position offers a flexible work environment with an onsite requirement of 5 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Own the technical design and architecture for the domain's highest-ambiguity or highest-consequence AIOps builds, personally shipping the hardest components yourself rather than delegating them away. Set the technical standards and reusable patterns - telemetry-consuming feature pipelines, topology-graph design, infrastructure-as-code remediation scaffolding - that the domain's Senior and Associate engineers build against. Lead the domain's progression up the autonomy ladder - decide, with the Director, which infrastructure use cases are ready to advance toward guard railed or self-healing automation, and own the evidence package that justifies it. Serve as the primary technical escalation point during major incidents - including the real-time call on the kill switch - and lead postmortems that turn the lesson into an updated standard. Mentor the domain's Senior engineers on technical depth and judgment, growing the next Lead, and stay hands-on shipping production code and infrastructure-as-code on a regular cadence. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 7+ years of hands-on infrastructure, platform, or site-reliability engineering experience, including sustained ownership of production systems at meaningful scale. A track record of being the de facto technical authority on a team - the engineer others' designs get checked against - including leading technical design reviews and setting engineering standards for senior-level engineers. Deep expertise productionizing ML models for infrastructure operational data using frameworks such as TensorFlow, PyTorch, or scikit-learn, plus advanced, hands-on expertise with infrastructure-as-code and orchestration tooling - Terraform, Ansible, Kubernetes operators - including setting team conventions. Demonstrated experience designing and defending production automation that has executed against a regulated institution's production infrastructure, including the approval-gate and rollback design that made it defensible. Demonstrated judgment under real incident pressure, including the experience and credibility to make the call to halt an automation mid-incident. What sets you apart: Demonstrated experience establishing technical standards, architecture patterns, and engineering practices for Infrastructure AI Ops solutions that are adopted across engineering teams. Proven experience serving as a senior technical escalation point during critical production incidents, providing technical leadership and decision-making for complex infrastructure automation solutions. Experience designing and implementing operational AI evaluation, safety, and control frameworks that are scalable and adopted across multiple teams or functions. Experience designing or operating highly autonomous, self-healing infrastructure capabilities, including automated production remediation and the technical controls, validation, governance, and evidence required to support implementation. Demonstrated experience representing engineering in engagements with Model Risk Management, Internal Audit, or similar governance functions, effectively communicating and resolving complex technical, risk, and control considerations. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Infrastructure AI Ops team's Senior engineers build and operate the data-to-automation pipeline for individual capacity, anomaly, and remediation use cases. As the Lead AI Ops Engineer - Infrastructure, you own what's harder than any single use case: the technical judgment calls that don't have an obvious owner - which anomaly-detection or capacity-modeling approach should become the pattern every new infrastructure use case reuses, whether a topology-reconciliation design scales past the next order of magnitude of the estate, what a remediation needs before it's trusted to run at autonomy level 4 against production compute or storage. You'll still write code and ship - this is not a step off the keyboard - but you will also be the person seniors come to when a design doesn't have a textbook answer, and the person the Director turns to when a technical bet needs a second, harder look before it's defended to Risk and Audit. This position offers a flexible work environment with an onsite requirement of 5 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Own the technical design and architecture for the domain's highest-ambiguity or highest-consequence AIOps builds, personally shipping the hardest components yourself rather than delegating them away. Set the technical standards and reusable patterns - telemetry-consuming feature pipelines, topology-graph design, infrastructure-as-code remediation scaffolding - that the domain's Senior and Associate engineers build against. Lead the domain's progression up the autonomy ladder - decide, with the Director, which infrastructure use cases are ready to advance toward guard railed or self-healing automation, and own the evidence package that justifies it. Serve as the primary technical escalation point during major incidents - including the real-time call on the kill switch - and lead postmortems that turn the lesson into an updated standard. Mentor the domain's Senior engineers on technical depth and judgment, growing the next Lead, and stay hands-on shipping production code and infrastructure-as-code on a regular cadence. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 7+ years of hands-on infrastructure, platform, or site-reliability engineering experience, including sustained ownership of production systems at meaningful scale. A track record of being the de facto technical authority on a team - the engineer others' designs get checked against - including leading technical design reviews and setting engineering standards for senior-level engineers. Deep expertise productionizing ML models for infrastructure operational data using frameworks such as TensorFlow, PyTorch, or scikit-learn, plus advanced, hands-on expertise with infrastructure-as-code and orchestration tooling - Terraform, Ansible, Kubernetes operators - including setting team conventions. Demonstrated experience designing and defending production automation that has executed against a regulated institution's production infrastructure, including the approval-gate and rollback design that made it defensible. Demonstrated judgment under real incident pressure, including the experience and credibility to make the call to halt an automation mid-incident. What sets you apart: Demonstrated experience establishing technical standards, architecture patterns, and engineering practices for Infrastructure AI Ops solutions that are adopted across engineering teams. Proven experience serving as a senior technical escalation point during critical production incidents, providing technical leadership and decision-making for complex infrastructure automation solutions. Experience designing and implementing operational AI evaluation, safety, and control frameworks that are scalable and adopted across multiple teams or functions. Experience designing or operating highly autonomous, self-healing infrastructure capabilities, including automated production remediation and the technical controls, validation, governance, and evidence required to support implementation. Demonstrated experience representing engineering in engagements with Model Risk Management, Internal Audit, or similar governance functions, effectively communicating and resolving complex technical, risk, and control considerations. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application AI Ops team's Senior engineers build and operate the data-to-automation pipeline for individual use cases. As the Lead AI Ops Engineer - Application, you own what's harder than any single use case: the technical judgment calls that don't have an obvious owner - which anomaly-detection approach should become the pattern every new use case reuses, whether a correlation design scales past the next order of magnitude of alert volume, what a remediation needs before it's trusted to run at autonomy level 4 against a payment-critical service. You'll still write code and ship - this is not a step off the keyboard - but you'll also be the person Seniors come to when a design doesn't have a textbook answer, and the person the Director turns to when a technical bet needs a second, harder look before it's defended to Risk and Audit. This position offers a flexible work environment with an onsite requirement of 5 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Own the technical design and architecture for the domain's highest-ambiguity or highest-consequence AIOps builds, personally shipping the hardest components yourself rather than delegating them away. Set the technical standards and reusable patterns - feature-engineering conventions, model evaluation harnesses, remediation-automation scaffolding - that the domain's Senior and Associate engineers build against. Lead the domain's progression up the autonomy ladder - decide, with the Director, which use cases are ready to advance toward guard railed or self-healing automation, and own the evidence package that justifies it. Serve as the primary technical escalation point during major incidents - including the real-time call on the kill switch - and lead postmortems that turn the lesson into an updated standard. Mentor the domain's Senior engineers on technical depth and judgment, growing the next Lead, and stay hands-on shipping production code on a regular cadence. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 7+ years of hands-on software or data engineering experience, including sustained ownership of production systems at meaningful scale. A track record of being the de facto technical authority on a team - the engineer others' designs get checked against - including leading technical design reviews and setting engineering standards for senior-level engineers. Deep expertise productionizing ML models for operational use cases using frameworks such as TensorFlow, PyTorch, or scikit-learn, plus advanced fluency with LLM-based techniques and their failure modes, including setting guardrails and evaluation criteria. Demonstrated experience designing and defending production automation that has executed against a regulated institution's production systems, including the approval-gate and rollback design that made it defensible. Demonstrated judgment under real incident pressure, including the experience and credibility to make the call to halt an automation mid-incident. What sets you apart: Demonstrated experience establishing technical standards, architecture patterns, and engineering practices for AIOps solutions that are adopted across engineering teams. Proven experience serving as a senior technical escalation point for production incidents, providing technical direction and decision-making for complex automation and operational AI solutions. Experience designing and implementing evaluation, safety, and control frameworks for operational AI that are scalable and adopted across multiple teams or functions. Experience designing or operating highly autonomous or self-healing remediation capabilities, including technical controls, governance, validation, and evidence required to support production approval. Demonstrated experience representing engineering in engagements with Model Risk Management, Internal Audit, or similar governance functions, effectively articulating and resolving complex technical, risk, and control considerations. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application AI Ops team's Senior engineers build and operate the data-to-automation pipeline for individual use cases. As the Lead AI Ops Engineer - Application, you own what's harder than any single use case: the technical judgment calls that don't have an obvious owner - which anomaly-detection approach should become the pattern every new use case reuses, whether a correlation design scales past the next order of magnitude of alert volume, what a remediation needs before it's trusted to run at autonomy level 4 against a payment-critical service. You'll still write code and ship - this is not a step off the keyboard - but you'll also be the person Seniors come to when a design doesn't have a textbook answer, and the person the Director turns to when a technical bet needs a second, harder look before it's defended to Risk and Audit. This position offers a flexible work environment with an onsite requirement of 5 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Own the technical design and architecture for the domain's highest-ambiguity or highest-consequence AIOps builds, personally shipping the hardest components yourself rather than delegating them away. Set the technical standards and reusable patterns - feature-engineering conventions, model evaluation harnesses, remediation-automation scaffolding - that the domain's Senior and Associate engineers build against. Lead the domain's progression up the autonomy ladder - decide, with the Director, which use cases are ready to advance toward guard railed or self-healing automation, and own the evidence package that justifies it. Serve as the primary technical escalation point during major incidents - including the real-time call on the kill switch - and lead postmortems that turn the lesson into an updated standard. Mentor the domain's Senior engineers on technical depth and judgment, growing the next Lead, and stay hands-on shipping production code on a regular cadence. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 7+ years of hands-on software or data engineering experience, including sustained ownership of production systems at meaningful scale. A track record of being the de facto technical authority on a team - the engineer others' designs get checked against - including leading technical design reviews and setting engineering standards for senior-level engineers. Deep expertise productionizing ML models for operational use cases using frameworks such as TensorFlow, PyTorch, or scikit-learn, plus advanced fluency with LLM-based techniques and their failure modes, including setting guardrails and evaluation criteria. Demonstrated experience designing and defending production automation that has executed against a regulated institution's production systems, including the approval-gate and rollback design that made it defensible. Demonstrated judgment under real incident pressure, including the experience and credibility to make the call to halt an automation mid-incident. What sets you apart: Demonstrated experience establishing technical standards, architecture patterns, and engineering practices for AIOps solutions that are adopted across engineering teams. Proven experience serving as a senior technical escalation point for production incidents, providing technical direction and decision-making for complex automation and operational AI solutions. Experience designing and implementing evaluation, safety, and control frameworks for operational AI that are scalable and adopted across multiple teams or functions. Experience designing or operating highly autonomous or self-healing remediation capabilities, including technical controls, governance, validation, and evidence required to support production approval. Demonstrated experience representing engineering in engagements with Model Risk Management, Internal Audit, or similar governance functions, effectively articulating and resolving complex technical, risk, and control considerations. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description Why DLC? DLC is proud to be certified as a Great Place to Work and is driven by a strong culture and entrepreneurial foundation. DLC is one of the nation's leading owners and operators of open-air retail shopping centers and has expertise in all facets of commercial real estate. At DLC, our teammates make all the difference and we offer industry-leading training and career development to assure your success. What We Offer: Compensation and Benefits: Competitive pay 401K company match Medical, Dental, and Vision Insurance Work-Life Balance: Hybrid work model 20+ paid days off annually 13+ paid holidays in addition to PTO Paid parental leave Career Development: Industry-leading training and development Open door policy Industry trade shows and event access Mentorship program Overview The Manager of Enterprise Systems is responsible for leading the company's technology platform to support business performance, scalability, and execution speed. This role serves as a strategic partner to the business, aligning systems, vendors, and technology investments with company priorities while driving measurable improvements through automation, AI, and system optimization. Responsibilities IT Strategy & Business Alignment Own, shape, and execute the company's IT strategy, aligning priorities with business needs and long-term goals Partner with leadership to translate business needs into scalable technology solutions Identify and drive opportunities to improve efficiency, decision-making, and execution through systems, automation, and AI Systems, Automation & Innovation Own the lifecycle of core business systems, including selection, implementation, integration, and optimization Drive system enhancements, automation, and AI initiatives that reduce manual work and improve operational performance Define and evolve the company's approach to AI, partnering with leadership to identify high-impact use cases and establish a clear adoption roadmap Ensure systems and architecture enable scalable, effective use of automation and AI IT Operations & Infrastructure Oversee all IT operations, ensuring system performance, reliability, and scalability Lead and manage the Systems Administrator, providing direction, prioritization, and oversight Ensure effective support, maintenance, and administration of systems, infrastructure, and end-user environments Maintain disaster recovery and business continuity capabilities and solutions Cybersecurity & Risk Develop and maintain the company's cybersecurity program and risk management approach Ensure compliance with SOC1 Type II controls and conduct regular audits and assessments Vendor Management Manage all IT vendor relationships, including MSPs Set expectations, manage performance, and negotiate contracts Ensure vendors are aligned with business priorities and delivering value Governance & Budgeting Manage IT budget with disciplined, ROI-focused decision-making Establish IT standards, documentation, and governance Track and communicate key initiatives, risks, and performance Soft Skills Exceptional leadership and communication skills, with the ability to work effectively across all levels of the organization Strategic thinker with a proactive, solutions-oriented approach to problem-solving Ability to adapt quickly, shift priorities, and respond effectively to changing business needs Strong organizational skills and the ability to manage multiple projects simultaneously Commitment to fostering a collaborative and innovative team environment Structured, organized, and able to prioritize effectively Ability to handle sensitive and confidential information with discretion Technical Experience 5+ years of experience in IT management, with experience implementing AI or automation initiatives in a business environment Strong knowledge of on-premises and cloud-based IT systems, including Microsoft 365 and Azure and business systems (e.g. CRM, ERP) Experience evaluating, selecting, implementing, and optimizing business systems and technology solutions Expertise in managing Azure Active Directory, policies, and server environments Proficiency with network technologies such as firewalls, VPNs, and switches Advanced understanding of cybersecurity best practices and tools Familiarity with ITIL processes and service management frameworks Experience with project management tools and methodologies CompTIA Network+ or Security+ Proven ability to manage budgets, contracts, and vendor negotiations The expected salary range for this position is between $125,000 and $150,000. The actual compensation will be based on factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, market and business considerations and other factors permitted by law. Powered by JazzHR 3b0Jd1IzB6
11/08/2026
Full time
Job Description Job Description Why DLC? DLC is proud to be certified as a Great Place to Work and is driven by a strong culture and entrepreneurial foundation. DLC is one of the nation's leading owners and operators of open-air retail shopping centers and has expertise in all facets of commercial real estate. At DLC, our teammates make all the difference and we offer industry-leading training and career development to assure your success. What We Offer: Compensation and Benefits: Competitive pay 401K company match Medical, Dental, and Vision Insurance Work-Life Balance: Hybrid work model 20+ paid days off annually 13+ paid holidays in addition to PTO Paid parental leave Career Development: Industry-leading training and development Open door policy Industry trade shows and event access Mentorship program Overview The Manager of Enterprise Systems is responsible for leading the company's technology platform to support business performance, scalability, and execution speed. This role serves as a strategic partner to the business, aligning systems, vendors, and technology investments with company priorities while driving measurable improvements through automation, AI, and system optimization. Responsibilities IT Strategy & Business Alignment Own, shape, and execute the company's IT strategy, aligning priorities with business needs and long-term goals Partner with leadership to translate business needs into scalable technology solutions Identify and drive opportunities to improve efficiency, decision-making, and execution through systems, automation, and AI Systems, Automation & Innovation Own the lifecycle of core business systems, including selection, implementation, integration, and optimization Drive system enhancements, automation, and AI initiatives that reduce manual work and improve operational performance Define and evolve the company's approach to AI, partnering with leadership to identify high-impact use cases and establish a clear adoption roadmap Ensure systems and architecture enable scalable, effective use of automation and AI IT Operations & Infrastructure Oversee all IT operations, ensuring system performance, reliability, and scalability Lead and manage the Systems Administrator, providing direction, prioritization, and oversight Ensure effective support, maintenance, and administration of systems, infrastructure, and end-user environments Maintain disaster recovery and business continuity capabilities and solutions Cybersecurity & Risk Develop and maintain the company's cybersecurity program and risk management approach Ensure compliance with SOC1 Type II controls and conduct regular audits and assessments Vendor Management Manage all IT vendor relationships, including MSPs Set expectations, manage performance, and negotiate contracts Ensure vendors are aligned with business priorities and delivering value Governance & Budgeting Manage IT budget with disciplined, ROI-focused decision-making Establish IT standards, documentation, and governance Track and communicate key initiatives, risks, and performance Soft Skills Exceptional leadership and communication skills, with the ability to work effectively across all levels of the organization Strategic thinker with a proactive, solutions-oriented approach to problem-solving Ability to adapt quickly, shift priorities, and respond effectively to changing business needs Strong organizational skills and the ability to manage multiple projects simultaneously Commitment to fostering a collaborative and innovative team environment Structured, organized, and able to prioritize effectively Ability to handle sensitive and confidential information with discretion Technical Experience 5+ years of experience in IT management, with experience implementing AI or automation initiatives in a business environment Strong knowledge of on-premises and cloud-based IT systems, including Microsoft 365 and Azure and business systems (e.g. CRM, ERP) Experience evaluating, selecting, implementing, and optimizing business systems and technology solutions Expertise in managing Azure Active Directory, policies, and server environments Proficiency with network technologies such as firewalls, VPNs, and switches Advanced understanding of cybersecurity best practices and tools Familiarity with ITIL processes and service management frameworks Experience with project management tools and methodologies CompTIA Network+ or Security+ Proven ability to manage budgets, contracts, and vendor negotiations The expected salary range for this position is between $125,000 and $150,000. The actual compensation will be based on factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, market and business considerations and other factors permitted by law. Powered by JazzHR 3b0Jd1IzB6
Job Description Job Description Description: Lead Application Architect At B&A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value - not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We'd love for you to join our team! Job Summary We are seeking a Subject Matter Expert (SME)-level Lead Application Architect to design and define the overall structure and framework of applications within the U.S. Census Bureau's Decennial Transformation and Application Modernization (DTAM) effort. This role provides technical and management leadership on major application architecture assignments, establishing standards, patterns, and types that prioritize interoperability, reliability, scalability, security, and other DevSecOps dimensions. The Lead Application Architect develops secure multi-cloud application architectures and ensures alignment with Decennial business and operations plans and governance. Decision-making and domain knowledge may have a critical impact on overall program implementation. May supervise others. Responsibilities Establish, document, and maintain application architecture standards, patterns, and types prioritizing interoperability, reliability, availability, performance, scalability, extensibility, and security Develop and maintain tools, processes, documentation, and templates required to manage the Application Architecture Develop, document, and maintain secure multi-cloud application architectures using microservices, infrastructure as code, serverless computing, and containerization Perform business and solution architecture activities to model requirements in alignment with Decennial architecture goals Create and maintain application architecture artifacts and brief governance boards as requested by the Government Perform reviews and assessments of current and proposed application architecture and provide recommendations that meet business needs Develop, document, and maintain Concepts of Operations based on business requirements by application Develop, document, implement, and maintain API standards and best practices , including API management, discovery, security, and governance Implement application lifecycle management practices aligned with Zero Trust Architecture (ZTA) and API security requirements Develop and maintain application architectures consistent with Decennial FinOps procedures, including automated cost monitoring and optimization Participate in Engineering Working Group (EWG) reviews and other governance boards, providing technical recommendations Education and Experience Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field 15+ years of experience providing technical and management leadership on major application architecture assignments (SME level) Required Skills Expert experience defining application architecture standards, patterns, and reference architectures Demonstrated ability to design secure multi-cloud application architectures (microservices, IaC, serverless, containerization) Strong background in API management - design, security, discovery, and governance Experience aligning application lifecycle management with Zero Trust Architecture (ZTA) Experience developing Concepts of Operations and briefing architecture governance boards Certifications Desired: Certified Solutions Architect (AWS / Azure / Google Cloud Professional) Certified Cloud Security Professional (CCSP) DevOps Certification Desired Skills Experience with application FinOps cost optimization and automated monitoring Familiarity with DevSecOps CI/CD and cloud-native best practices Experience with large-scale federal modernization or System of Systems (SoS) programs Excellent written and verbal communication skills, including executive briefing to senior Government stakeholders Security Clearance U.S. Citizenship required More About B&A: Notable Clients B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more. Benefits and Programs B&A is proud to offer three robust individual and family medical plans to full time employees, including a Health Savings Account (HSA) option as well as two tiers of dental coverage, vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, B&A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&A's 401(k) plan is available to all employees and includes a company matching contribution. B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include: The B&A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more A formal mentorship program Job shadowing and cross training opportunities Brand Ambassador program Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more Monthly teambuilding events B&A Annual Wellness Challenges: &A, &A, &A, &A, and more At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award. EEO B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&A's offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities. EEO is the Law B&A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 Form to confirm work authorization. Requirements:
11/08/2026
Full time
Job Description Job Description Description: Lead Application Architect At B&A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value - not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We'd love for you to join our team! Job Summary We are seeking a Subject Matter Expert (SME)-level Lead Application Architect to design and define the overall structure and framework of applications within the U.S. Census Bureau's Decennial Transformation and Application Modernization (DTAM) effort. This role provides technical and management leadership on major application architecture assignments, establishing standards, patterns, and types that prioritize interoperability, reliability, scalability, security, and other DevSecOps dimensions. The Lead Application Architect develops secure multi-cloud application architectures and ensures alignment with Decennial business and operations plans and governance. Decision-making and domain knowledge may have a critical impact on overall program implementation. May supervise others. Responsibilities Establish, document, and maintain application architecture standards, patterns, and types prioritizing interoperability, reliability, availability, performance, scalability, extensibility, and security Develop and maintain tools, processes, documentation, and templates required to manage the Application Architecture Develop, document, and maintain secure multi-cloud application architectures using microservices, infrastructure as code, serverless computing, and containerization Perform business and solution architecture activities to model requirements in alignment with Decennial architecture goals Create and maintain application architecture artifacts and brief governance boards as requested by the Government Perform reviews and assessments of current and proposed application architecture and provide recommendations that meet business needs Develop, document, and maintain Concepts of Operations based on business requirements by application Develop, document, implement, and maintain API standards and best practices , including API management, discovery, security, and governance Implement application lifecycle management practices aligned with Zero Trust Architecture (ZTA) and API security requirements Develop and maintain application architectures consistent with Decennial FinOps procedures, including automated cost monitoring and optimization Participate in Engineering Working Group (EWG) reviews and other governance boards, providing technical recommendations Education and Experience Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field 15+ years of experience providing technical and management leadership on major application architecture assignments (SME level) Required Skills Expert experience defining application architecture standards, patterns, and reference architectures Demonstrated ability to design secure multi-cloud application architectures (microservices, IaC, serverless, containerization) Strong background in API management - design, security, discovery, and governance Experience aligning application lifecycle management with Zero Trust Architecture (ZTA) Experience developing Concepts of Operations and briefing architecture governance boards Certifications Desired: Certified Solutions Architect (AWS / Azure / Google Cloud Professional) Certified Cloud Security Professional (CCSP) DevOps Certification Desired Skills Experience with application FinOps cost optimization and automated monitoring Familiarity with DevSecOps CI/CD and cloud-native best practices Experience with large-scale federal modernization or System of Systems (SoS) programs Excellent written and verbal communication skills, including executive briefing to senior Government stakeholders Security Clearance U.S. Citizenship required More About B&A: Notable Clients B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more. Benefits and Programs B&A is proud to offer three robust individual and family medical plans to full time employees, including a Health Savings Account (HSA) option as well as two tiers of dental coverage, vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, B&A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&A's 401(k) plan is available to all employees and includes a company matching contribution. B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include: The B&A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more A formal mentorship program Job shadowing and cross training opportunities Brand Ambassador program Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more Monthly teambuilding events B&A Annual Wellness Challenges: &A, &A, &A, &A, and more At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award. EEO B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&A's offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities. EEO is the Law B&A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 Form to confirm work authorization. Requirements:
Distinguished Engineer Please note: This position is not eligible for current or future visa sponsorship Hybrid: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Distinguished Engineer is responsible for leading the design, development, and deployment of large-scale, production-grade artificial intelligence (AI) systems and platforms that enable enterprise-wide innovation and modernization. How you will make an impact: Architect and deliver scalable, resilient AI solutions leveraging technologies such as agentic systems, large language models (LLMs), distributed systems, and event-driven architectures. Define enterprise-wide technical direction, including architecture patterns, integration standards, and reusable platform capabilities. Lead AI-driven modernization of legacy systems through automated code transformation, service decomposition, and continuous optimization. Design and implement AI-enabled software development lifecycle (SDLC) practices to improve engineering velocity and quality. Establish technical standards, governance frameworks, and best practices for AI systems, including monitoring, evaluation, and responsible AI. Partner with engineering teams and stakeholders to enable adoption of AI-assisted development and drive continuous improvement in system performance and productivity. Provide technical leadership and mentorship while influencing enterprise technology decisions through deep expertise and hands-on engineering. Minimum Requirements: Requires a bachelor's degree in information technology, Computer Science, Engineering, or a related field and a minimum of 15 years of experience in software engineering, including experience leading, designing, implementing, and operating distributed systems and large-scale architectures, or any combination of education and experience which would provide an equivalent background. Experience designing, developing, and maintaining software solutions using Python, Java, or comparable object-oriented programming languages also required, as well as experience designing and implementing APIs, microservices, and event-driven architectures, and applying cloud, CI/CD, and DevOps practices. Preferred Skills, Capabilities, and Experiences: For this role, we're seeking a distinguished technical leader who combines enterprise-level strategic thinking, deep business understanding, and exceptional hands-on software engineering capabilities. The ideal candidate must demonstrate a proven track record of personally designing, building, and delivering production-grade solutions while influencing enterprise technology strategy, developing technical talent, and driving measurable business outcomes. AI Expertise and Strategic Thinking: Deep understanding of AI, generative AI, agentic systems, LLMs, intelligent automation, and modern data architectures. Experience designing and operating large-scale agentic or autonomous systems in production. Expertise with: Agent frameworks (LangChain, Semantic Kernel, AutoGen, etc.) Vector databases and retrieval-augmented generation (RAG) LLMOps, evaluation, and monitoring frameworks Experience with multi-agent coordination, planning, and memory architecture. Enterprise Data Architecture and Strategy: Deep expertise in cloud-native enterprise data platforms, lakehouse and analytical architectures, governed data products, data integration, interoperability, metadata management, data quality, lineage, and secure access across complex domains. Semantic, Context, and Knowledge Architecture: Hands-on experience designing semantic and context layers, business vocabularies and metrics, ontologies, knowledge graphs, entity relationships and resolution, and reusable knowledge representations that connect enterprise data to AI. Familiarity with RDF/OWL, SPARQL, SHACL, graph databases, and semantic modeling is highly valued. AI on Enterprise Data and Conversational Analytics: Experience implementing trustworthy natural-language analytics, text-to-SQL with governed semantic definitions, RAG/GraphRAG, semantic retrieval, context engineering, and AI agents that query, reason over, and act on enterprise data. Demonstrated attention to provenance, authorization, evaluation, explainability, and numerical accuracy. Healthcare Data and Decision Intelligence: Ability to apply enterprise data, semantics, analytics, ML, and AI to provider data and analytics, utilization management, prior authorization, clinical interoperability (FHIR/HL7), medical cost management, shift-left payment integrity, value-based care, employer analytics, claims, and care management. Experience connecting clinical, member, provider, benefit, contract, and policy data is especially valuable.
11/08/2026
Full time
Distinguished Engineer Please note: This position is not eligible for current or future visa sponsorship Hybrid: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Distinguished Engineer is responsible for leading the design, development, and deployment of large-scale, production-grade artificial intelligence (AI) systems and platforms that enable enterprise-wide innovation and modernization. How you will make an impact: Architect and deliver scalable, resilient AI solutions leveraging technologies such as agentic systems, large language models (LLMs), distributed systems, and event-driven architectures. Define enterprise-wide technical direction, including architecture patterns, integration standards, and reusable platform capabilities. Lead AI-driven modernization of legacy systems through automated code transformation, service decomposition, and continuous optimization. Design and implement AI-enabled software development lifecycle (SDLC) practices to improve engineering velocity and quality. Establish technical standards, governance frameworks, and best practices for AI systems, including monitoring, evaluation, and responsible AI. Partner with engineering teams and stakeholders to enable adoption of AI-assisted development and drive continuous improvement in system performance and productivity. Provide technical leadership and mentorship while influencing enterprise technology decisions through deep expertise and hands-on engineering. Minimum Requirements: Requires a bachelor's degree in information technology, Computer Science, Engineering, or a related field and a minimum of 15 years of experience in software engineering, including experience leading, designing, implementing, and operating distributed systems and large-scale architectures, or any combination of education and experience which would provide an equivalent background. Experience designing, developing, and maintaining software solutions using Python, Java, or comparable object-oriented programming languages also required, as well as experience designing and implementing APIs, microservices, and event-driven architectures, and applying cloud, CI/CD, and DevOps practices. Preferred Skills, Capabilities, and Experiences: For this role, we're seeking a distinguished technical leader who combines enterprise-level strategic thinking, deep business understanding, and exceptional hands-on software engineering capabilities. The ideal candidate must demonstrate a proven track record of personally designing, building, and delivering production-grade solutions while influencing enterprise technology strategy, developing technical talent, and driving measurable business outcomes. AI Expertise and Strategic Thinking: Deep understanding of AI, generative AI, agentic systems, LLMs, intelligent automation, and modern data architectures. Experience designing and operating large-scale agentic or autonomous systems in production. Expertise with: Agent frameworks (LangChain, Semantic Kernel, AutoGen, etc.) Vector databases and retrieval-augmented generation (RAG) LLMOps, evaluation, and monitoring frameworks Experience with multi-agent coordination, planning, and memory architecture. Enterprise Data Architecture and Strategy: Deep expertise in cloud-native enterprise data platforms, lakehouse and analytical architectures, governed data products, data integration, interoperability, metadata management, data quality, lineage, and secure access across complex domains. Semantic, Context, and Knowledge Architecture: Hands-on experience designing semantic and context layers, business vocabularies and metrics, ontologies, knowledge graphs, entity relationships and resolution, and reusable knowledge representations that connect enterprise data to AI. Familiarity with RDF/OWL, SPARQL, SHACL, graph databases, and semantic modeling is highly valued. AI on Enterprise Data and Conversational Analytics: Experience implementing trustworthy natural-language analytics, text-to-SQL with governed semantic definitions, RAG/GraphRAG, semantic retrieval, context engineering, and AI agents that query, reason over, and act on enterprise data. Demonstrated attention to provenance, authorization, evaluation, explainability, and numerical accuracy. Healthcare Data and Decision Intelligence: Ability to apply enterprise data, semantics, analytics, ML, and AI to provider data and analytics, utilization management, prior authorization, clinical interoperability (FHIR/HL7), medical cost management, shift-left payment integrity, value-based care, employer analytics, claims, and care management. Experience connecting clinical, member, provider, benefit, contract, and policy data is especially valuable.
Job Description Job Description At VIDA, we're passionate about driving positive change in lung and respiratory care through thoughtful, innovative technology. We're committed to reshaping the way organizations and physicians approach pulmonary medicine with powerful artificial intelligence and image analysis. Our talented team works hard every day to design cutting-edge solutions that truly improve patients' lives around the world. We're a small, fast-growing company with big benefits and the kind of culture that makes you smile. All we're missing is YOU! If you're looking to make a difference and channel your expertise into meaningful work that's changing the world for the better, we want to hear from you. Role Overview VIDA is seeking a technical, systems-oriented Release Manager to lead and continuously improve how software changes move safely and efficiently from development into production across VIDA's cloud-based products and services. This role goes beyond scheduling releases or manually coordinating deployments. You own and improve the release operating model-the processes, automation, controls, telemetry, and cross-functional practices that enable engineering teams to release independently while protecting product quality, customer data, production reliability, security, and VIDA's regulatory and compliance obligations. Operating within a healthcare and life-sciences SaaS environment, this role partners closely with Engineering, Architecture, Cloud Operations, Product Management, Data Science, Quality, Security, and Compliance to establish a modern, risk-based software delivery model. You will also be VIDA's voice on AI-enabled software delivery process, making sure the added velocity from AI-assisted engineering is supported by effective testing, review, traceability, security controls, observability, and production safeguards. Key Responsibilities Release Strategy and Delivery Governance Define and continuously improve VIDA's software release strategy, standards, governance model, and success measures. Evolve VIDA toward a continuous, automated, and risk-based delivery model that minimizes unnecessary manual coordination and approvals. Establish release classifications based on clinical and customer impact, data sensitivity, reversibility, and blast radius. Define proportionate controls for each level of release risk, including when changes can proceed automatically and when additional testing, review, progressive delivery, or approval is required. Establish practical emergency-change and exception processes that preserve accountability and traceability without slowing critical remediation. Use production incidents, near misses, audit findings, and delivery friction to drive continuous improvement. CI/CD, Progressive Delivery, and Production Safety Partner with Engineering, Architecture, and Cloud Operations on paved-road CI/CD - trunk-based development, small batch sizes, reusable workflows, and standard deployment patterns. Agile processes that infuse automated quality, security, compliance, and operational checks into the software delivery lifecycle. Ensure release evidence-including source traceability, peer review, testing, security validation, deployment history, approvals, and post-release results-is reliable, searchable, and audit-ready. Align the release model to support decoupling of deployment from release using feature flags, canary and staged rollouts, and blue/green deployments, so teams ship continuously while customer exposure stays under separate control. Establish measurable release-health criteria and effective pause, rollback, forward-fix, and feature-disablement practices. Work with engineering teams to ensure critical services have clear operational ownership, observability, rollback strategies, and incident-response paths. Strengthen software supply-chain controls - dependency and secrets management, artifact integrity, SBOMs, and infrastructure-as-code validation. AI-Assisted Software Engineering Help define and operationalize VIDA's standards and guardrails for responsible AI-assisted software development. Ensure AI-assisted and AI-generated code remains subject to appropriate human ownership, peer review, testing, security validation, architecture standards, traceability, and production-readiness requirements through established processes. Partner with Security, Privacy, Quality, and Compliance to establish processes that protect source code, credentials, PHI, PII, customer information, and other sensitive data when AI development tools are used. Measure the impact of AI-assisted engineering on development velocity, quality, security findings, change failure rates, rollback frequency, and production incidents. Help VIDA increase engineering productivity through AI without weakening quality, security, regulatory compliance, or accountability. Delivery Performance and Continuous Improvement Establish a balanced software-delivery scorecard covering velocity, quality, reliability, security, compliance, and customer impact. Track and improve the four DORA metrics - deployment frequency, lead time, change failure rate, and recovery time - alongside rollback rate, escaped defects, and pipeline reliability. Use delivery data to identify systemic constraints including unreliable tests, slow environments, excessive manual steps, ineffective approvals, and recurring sources of production failures. Provide engineering and executive leadership with clear visibility into software delivery health, release risk, AI-development adoption, and improvement opportunities. Lead improvement initiatives that reduce release friction while increasing engineering autonomy and production reliability. Cross-Functional Leadership Partner with Engineering leaders and technical leads to establish clear service ownership and accountability for production changes. Work with Product Management on feature rollout, customer communication, staged availability, and release readiness. Collaborate with Quality Engineering to strengthen automated testing, risk-based validation, and quality signals. Ensure software-delivery practices meet VIDA policies, customer obligations, and applicable regulatory requirements. Support customer assessments and audits by maintaining defensible release and change-management evidence. Run the release capability as a platform product - treat engineering teams as your customers, measure adoption, and never become a centralized release bottleneck. Required Qualifications 5+ years of experience in software engineering, DevOps, release engineering, SRE, platform engineering, quality engineering, or a related technical delivery discipline. 2+ years leading or materially improving release management, CI/CD, DevOps, or production-readiness practices in a SaaS or cloud environment. Strong understanding of processes behind CI/CD, Test Driven Development, and infrastructure as code. Experience with progressive delivery approaches including feature flags, staged rollouts, canary or blue/green deployment, health-based promotion, and rollback. Strong understanding of software delivery metrics, observability, incident response, and operational reliability. Demonstrated ability to design risk-based processes that improve engineering velocity while maintaining production safety. Strong systems thinking and organizational-change experience leveraging Agile delivery methodologies such as ScrumBan, Kanban, SAFe, etc. Ability to engage credibly with engineers on technical details that impact process, releases, and messaging to internal/external stakeholders. Preferred Qualifications Experience in healthcare, life sciences, medical software, clinical trials, or another regulated SaaS environment. Familiarity with frameworks or requirements such as SOC 2, ISO 27001, HIPAA, GDPR, FDA 21 CFR Part 11, GxP/GCP, NIST, or OWASP. Experience with AWS, containerized or serverless systems, infrastructure as code, and modern DevOps tooling. Experience building reusable CI/CD workflows, internal developer platforms, policy-as-code controls, or developer self-service capabilities. Familiarity with software supply-chain security, vulnerability management, SBOMs, artifact integrity, and secrets management. Experience using or governing AI-assisted development tools such as Claude Code, GitHub Copilot, Codex, Cursor, or similar technologies. Experience supporting enterprise customer security assessments, compliance reviews, or external audits. Reporting Relationship This role reports to the VP of Engineering and works closely with Engineering, Architecture, Cloud Operations, Product Management, Data Science, Software Quality, Security, Privacy, Compliance, Customer Success, and Technical Support. Engineering teams and service owners retain accountability for the quality and operation of their services. The Release Manager provides the strategy, processes, standards, visibility, and oversight that enable those teams to deliver software safely and efficiently. All VIDA employees expected to be flexible and have an entrepreneurial mindset. Other duties may be assigned as needed. VIDA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex . click apply for full job details
11/08/2026
Full time
Job Description Job Description At VIDA, we're passionate about driving positive change in lung and respiratory care through thoughtful, innovative technology. We're committed to reshaping the way organizations and physicians approach pulmonary medicine with powerful artificial intelligence and image analysis. Our talented team works hard every day to design cutting-edge solutions that truly improve patients' lives around the world. We're a small, fast-growing company with big benefits and the kind of culture that makes you smile. All we're missing is YOU! If you're looking to make a difference and channel your expertise into meaningful work that's changing the world for the better, we want to hear from you. Role Overview VIDA is seeking a technical, systems-oriented Release Manager to lead and continuously improve how software changes move safely and efficiently from development into production across VIDA's cloud-based products and services. This role goes beyond scheduling releases or manually coordinating deployments. You own and improve the release operating model-the processes, automation, controls, telemetry, and cross-functional practices that enable engineering teams to release independently while protecting product quality, customer data, production reliability, security, and VIDA's regulatory and compliance obligations. Operating within a healthcare and life-sciences SaaS environment, this role partners closely with Engineering, Architecture, Cloud Operations, Product Management, Data Science, Quality, Security, and Compliance to establish a modern, risk-based software delivery model. You will also be VIDA's voice on AI-enabled software delivery process, making sure the added velocity from AI-assisted engineering is supported by effective testing, review, traceability, security controls, observability, and production safeguards. Key Responsibilities Release Strategy and Delivery Governance Define and continuously improve VIDA's software release strategy, standards, governance model, and success measures. Evolve VIDA toward a continuous, automated, and risk-based delivery model that minimizes unnecessary manual coordination and approvals. Establish release classifications based on clinical and customer impact, data sensitivity, reversibility, and blast radius. Define proportionate controls for each level of release risk, including when changes can proceed automatically and when additional testing, review, progressive delivery, or approval is required. Establish practical emergency-change and exception processes that preserve accountability and traceability without slowing critical remediation. Use production incidents, near misses, audit findings, and delivery friction to drive continuous improvement. CI/CD, Progressive Delivery, and Production Safety Partner with Engineering, Architecture, and Cloud Operations on paved-road CI/CD - trunk-based development, small batch sizes, reusable workflows, and standard deployment patterns. Agile processes that infuse automated quality, security, compliance, and operational checks into the software delivery lifecycle. Ensure release evidence-including source traceability, peer review, testing, security validation, deployment history, approvals, and post-release results-is reliable, searchable, and audit-ready. Align the release model to support decoupling of deployment from release using feature flags, canary and staged rollouts, and blue/green deployments, so teams ship continuously while customer exposure stays under separate control. Establish measurable release-health criteria and effective pause, rollback, forward-fix, and feature-disablement practices. Work with engineering teams to ensure critical services have clear operational ownership, observability, rollback strategies, and incident-response paths. Strengthen software supply-chain controls - dependency and secrets management, artifact integrity, SBOMs, and infrastructure-as-code validation. AI-Assisted Software Engineering Help define and operationalize VIDA's standards and guardrails for responsible AI-assisted software development. Ensure AI-assisted and AI-generated code remains subject to appropriate human ownership, peer review, testing, security validation, architecture standards, traceability, and production-readiness requirements through established processes. Partner with Security, Privacy, Quality, and Compliance to establish processes that protect source code, credentials, PHI, PII, customer information, and other sensitive data when AI development tools are used. Measure the impact of AI-assisted engineering on development velocity, quality, security findings, change failure rates, rollback frequency, and production incidents. Help VIDA increase engineering productivity through AI without weakening quality, security, regulatory compliance, or accountability. Delivery Performance and Continuous Improvement Establish a balanced software-delivery scorecard covering velocity, quality, reliability, security, compliance, and customer impact. Track and improve the four DORA metrics - deployment frequency, lead time, change failure rate, and recovery time - alongside rollback rate, escaped defects, and pipeline reliability. Use delivery data to identify systemic constraints including unreliable tests, slow environments, excessive manual steps, ineffective approvals, and recurring sources of production failures. Provide engineering and executive leadership with clear visibility into software delivery health, release risk, AI-development adoption, and improvement opportunities. Lead improvement initiatives that reduce release friction while increasing engineering autonomy and production reliability. Cross-Functional Leadership Partner with Engineering leaders and technical leads to establish clear service ownership and accountability for production changes. Work with Product Management on feature rollout, customer communication, staged availability, and release readiness. Collaborate with Quality Engineering to strengthen automated testing, risk-based validation, and quality signals. Ensure software-delivery practices meet VIDA policies, customer obligations, and applicable regulatory requirements. Support customer assessments and audits by maintaining defensible release and change-management evidence. Run the release capability as a platform product - treat engineering teams as your customers, measure adoption, and never become a centralized release bottleneck. Required Qualifications 5+ years of experience in software engineering, DevOps, release engineering, SRE, platform engineering, quality engineering, or a related technical delivery discipline. 2+ years leading or materially improving release management, CI/CD, DevOps, or production-readiness practices in a SaaS or cloud environment. Strong understanding of processes behind CI/CD, Test Driven Development, and infrastructure as code. Experience with progressive delivery approaches including feature flags, staged rollouts, canary or blue/green deployment, health-based promotion, and rollback. Strong understanding of software delivery metrics, observability, incident response, and operational reliability. Demonstrated ability to design risk-based processes that improve engineering velocity while maintaining production safety. Strong systems thinking and organizational-change experience leveraging Agile delivery methodologies such as ScrumBan, Kanban, SAFe, etc. Ability to engage credibly with engineers on technical details that impact process, releases, and messaging to internal/external stakeholders. Preferred Qualifications Experience in healthcare, life sciences, medical software, clinical trials, or another regulated SaaS environment. Familiarity with frameworks or requirements such as SOC 2, ISO 27001, HIPAA, GDPR, FDA 21 CFR Part 11, GxP/GCP, NIST, or OWASP. Experience with AWS, containerized or serverless systems, infrastructure as code, and modern DevOps tooling. Experience building reusable CI/CD workflows, internal developer platforms, policy-as-code controls, or developer self-service capabilities. Familiarity with software supply-chain security, vulnerability management, SBOMs, artifact integrity, and secrets management. Experience using or governing AI-assisted development tools such as Claude Code, GitHub Copilot, Codex, Cursor, or similar technologies. Experience supporting enterprise customer security assessments, compliance reviews, or external audits. Reporting Relationship This role reports to the VP of Engineering and works closely with Engineering, Architecture, Cloud Operations, Product Management, Data Science, Software Quality, Security, Privacy, Compliance, Customer Success, and Technical Support. Engineering teams and service owners retain accountability for the quality and operation of their services. The Release Manager provides the strategy, processes, standards, visibility, and oversight that enable those teams to deliver software safely and efficiently. All VIDA employees expected to be flexible and have an entrepreneurial mindset. Other duties may be assigned as needed. VIDA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex . click apply for full job details
Systems Engineering Solutions Corporation
Suitland, Maryland
Job Description Job Description This program requires enterprise architecture, technology modernization, project management, and systems integration support for a complex enterprise information technology environment. The program focuses on assessing, designing, implementing, governing, and continuously improving enterprise technology capabilities to ensure they align organizational objectives, operational requirements, security standards, and evolving business needs. The effort includes enterprise architecture development, technology assessments, modernization planning, project delivery oversight, governance support, requirements management, and strategic technology planning. Services encompass the development of current-state and future-state architectures, technology roadmaps, architecture governance processes, system lifecycle management, requirements traceability, risk management, performance monitoring, and solution delivery oversight. The program supports the successful planning, implementation, operation, and continuous improvement of mission-critical enterprise systems while promoting scalability, interoperability, security, resilience, and long-term operational sustainability. Position Description: The Platform SME provides deep technical expertise for enterprise platforms and shared technology services spanning cloud, on-premises, virtualization, SaaS, identity, automation, and hybrid environments. The role is responsible for designing, implementing, integrating, modernizing, operating, and continuously improving platform capabilities that support enterprise business and mission objectives. The Platform SME serves as a technical expert for one or more platform domains while working across adjacent technologies to ensure solutions are secure, scalable, supportable, resilient, and operationally sustainable. The role collaborates with platform architects, engineers, cybersecurity teams, operations personnel, and business stakeholders to translate requirements into practical solutions that can be successfully delivered, maintained, and supported throughout their lifecycle. The Platform SME is expected to understand both the engineering and operational implications of platform decisions and provide recommendations that balance technical capability, organizational readiness, supportability, scalability, and long-term sustainability. Success is measured through the successful implementation, operation, modernization, and support of enterprise platform capabilities rather than the production of architecture artifacts alone. Requirements Serve as the technical authority for assigned enterprise platforms, providing design, implementation, integration, operations, modernization, and lifecycle guidance. Assess current-state capabilities and define target-state architectures, transition plans, roadmaps, standards, and reusable solution patterns. Evaluate platform gaps, redundancies, technical debt, risks, dependencies, and modernization opportunities, and recommend practical actions. Lead or support architecture, engineering, design, investment, and change reviews to verify alignment with approved standards and technical baselines. Coordinate with cybersecurity, cloud, infrastructure, data, application, project, and operations stakeholders to resolve cross-platform issues. Maintain platform architecture artifacts, reference models, technology inventories, decision records, compliance documentation, and implementation guidance. Guide platform configuration, integration, testing, deployment, operations, monitoring, maintenance, troubleshooting, and continuous improvement across the solution lifecycle. Provide technical briefings, workshops, training, and hands-on assistance that promote platform adoption and consistent engineering practices. Required Skills 12 or more years of experience implementing, integrating, operating, supporting, or modernizing enterprise technology platforms. Demonstrated expertise in one or more enterprise platform domains with hands-on experience integrating adjacent cloud, virtualization, identity, networking, security, automation, or SaaS technologies. Experience supporting cloud, on-premises, virtualization, SaaS, or hybrid environments within large and complex enterprise organizations. Hands-on experience deploying, configuring, integrating, securing, upgrading, troubleshooting, and sustaining enterprise platform technologies. Production experience implementing, integrating, operating, supporting, and troubleshooting two or more enterprise platform domains, such as VMware Cloud Foundation (VCF), Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP), Oracle Cloud, Microsoft 365, ServiceNow, or enterprise identity platforms. Experience integrating cloud platforms, SaaS applications, identity services, automation platforms, and enterprise infrastructure into cohesive, supportable solutions. Experience designing, implementing, automating, operating, and sustaining cloud, on-premises, and hybrid platforms using infrastructure-as-code, containerization, and microservices-based technologies. Experience supporting platform migrations, modernization initiatives, consolidations, upgrades, technology refresh activities, or cloud adoption efforts. Experience implementing platform integrations using APIs, identity services, automation, monitoring, configuration management, or orchestration technologies. Experience supporting platform operations, lifecycle management, patching, upgrades, capacity planning, resilience, disaster recovery, monitoring, and operational readiness activities. Ability to assess technical alternatives and make recommendations that balance functionality, supportability, scalability, operational complexity, and lifecycle cost. Strong technical documentation, troubleshooting, communication, and knowledge-transfer skills. Experience supporting production enterprise environments, including incident response, operational troubleshooting, upgrade planning, platform sustainment, service continuity, and operational readiness activities. Experience planning, executing, and supporting platform upgrades, technology refreshes, version transitions, and lifecycle sustainment activities. Preferred Skills Advanced experience with one or more platforms such as Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP), VMware Cloud Foundation (VCF), Oracle Cloud, Microsoft 365, ServiceNow, Red Hat OpenShift, Kubernetes, or other enterprise platforms. Experience working across multiple platform domains such as cloud, virtualization, identity, networking, SaaS, automation, or infrastructure services. Experience integrating cloud, virtualization, identity, networking, security, automation, and monitoring capabilities into cohesive platform solutions. Experience with Infrastructure-as-Code, automation, orchestration, CI/CD, policy management, and platform engineering practices. Experience supporting multi-cloud or hybrid-cloud environments integrating public cloud, private cloud, SaaS, and on-premises services. Relevant cloud, VMware, architecture, security, networking, or platform certifications. Soft Skills Technical judgment and operational awareness with the ability to balance functionality, security, scalability, supportability, and lifecycle considerations. Clear, concise communication tailored to technical, business, and executive audiences. Collaborative approach and ability to build alignment across multidisciplinary stakeholder groups. Strong facilitation, mentoring, and knowledge-transfer skills. Ability to anticipate downstream operational, integration, security, and support impacts when evaluating technical solutions and platform changes. Adaptability, sound prioritization, and the ability to balance competing technical, operational, and business priorities. Benefits SES provides a competitive salary and the following benefits: Medical Dental Vision AD&D STD LTD Company paid Life Insurance 401k with employer contribution Paid Time Off Pet Insurance
11/07/2026
Full time
Job Description Job Description This program requires enterprise architecture, technology modernization, project management, and systems integration support for a complex enterprise information technology environment. The program focuses on assessing, designing, implementing, governing, and continuously improving enterprise technology capabilities to ensure they align organizational objectives, operational requirements, security standards, and evolving business needs. The effort includes enterprise architecture development, technology assessments, modernization planning, project delivery oversight, governance support, requirements management, and strategic technology planning. Services encompass the development of current-state and future-state architectures, technology roadmaps, architecture governance processes, system lifecycle management, requirements traceability, risk management, performance monitoring, and solution delivery oversight. The program supports the successful planning, implementation, operation, and continuous improvement of mission-critical enterprise systems while promoting scalability, interoperability, security, resilience, and long-term operational sustainability. Position Description: The Platform SME provides deep technical expertise for enterprise platforms and shared technology services spanning cloud, on-premises, virtualization, SaaS, identity, automation, and hybrid environments. The role is responsible for designing, implementing, integrating, modernizing, operating, and continuously improving platform capabilities that support enterprise business and mission objectives. The Platform SME serves as a technical expert for one or more platform domains while working across adjacent technologies to ensure solutions are secure, scalable, supportable, resilient, and operationally sustainable. The role collaborates with platform architects, engineers, cybersecurity teams, operations personnel, and business stakeholders to translate requirements into practical solutions that can be successfully delivered, maintained, and supported throughout their lifecycle. The Platform SME is expected to understand both the engineering and operational implications of platform decisions and provide recommendations that balance technical capability, organizational readiness, supportability, scalability, and long-term sustainability. Success is measured through the successful implementation, operation, modernization, and support of enterprise platform capabilities rather than the production of architecture artifacts alone. Requirements Serve as the technical authority for assigned enterprise platforms, providing design, implementation, integration, operations, modernization, and lifecycle guidance. Assess current-state capabilities and define target-state architectures, transition plans, roadmaps, standards, and reusable solution patterns. Evaluate platform gaps, redundancies, technical debt, risks, dependencies, and modernization opportunities, and recommend practical actions. Lead or support architecture, engineering, design, investment, and change reviews to verify alignment with approved standards and technical baselines. Coordinate with cybersecurity, cloud, infrastructure, data, application, project, and operations stakeholders to resolve cross-platform issues. Maintain platform architecture artifacts, reference models, technology inventories, decision records, compliance documentation, and implementation guidance. Guide platform configuration, integration, testing, deployment, operations, monitoring, maintenance, troubleshooting, and continuous improvement across the solution lifecycle. Provide technical briefings, workshops, training, and hands-on assistance that promote platform adoption and consistent engineering practices. Required Skills 12 or more years of experience implementing, integrating, operating, supporting, or modernizing enterprise technology platforms. Demonstrated expertise in one or more enterprise platform domains with hands-on experience integrating adjacent cloud, virtualization, identity, networking, security, automation, or SaaS technologies. Experience supporting cloud, on-premises, virtualization, SaaS, or hybrid environments within large and complex enterprise organizations. Hands-on experience deploying, configuring, integrating, securing, upgrading, troubleshooting, and sustaining enterprise platform technologies. Production experience implementing, integrating, operating, supporting, and troubleshooting two or more enterprise platform domains, such as VMware Cloud Foundation (VCF), Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP), Oracle Cloud, Microsoft 365, ServiceNow, or enterprise identity platforms. Experience integrating cloud platforms, SaaS applications, identity services, automation platforms, and enterprise infrastructure into cohesive, supportable solutions. Experience designing, implementing, automating, operating, and sustaining cloud, on-premises, and hybrid platforms using infrastructure-as-code, containerization, and microservices-based technologies. Experience supporting platform migrations, modernization initiatives, consolidations, upgrades, technology refresh activities, or cloud adoption efforts. Experience implementing platform integrations using APIs, identity services, automation, monitoring, configuration management, or orchestration technologies. Experience supporting platform operations, lifecycle management, patching, upgrades, capacity planning, resilience, disaster recovery, monitoring, and operational readiness activities. Ability to assess technical alternatives and make recommendations that balance functionality, supportability, scalability, operational complexity, and lifecycle cost. Strong technical documentation, troubleshooting, communication, and knowledge-transfer skills. Experience supporting production enterprise environments, including incident response, operational troubleshooting, upgrade planning, platform sustainment, service continuity, and operational readiness activities. Experience planning, executing, and supporting platform upgrades, technology refreshes, version transitions, and lifecycle sustainment activities. Preferred Skills Advanced experience with one or more platforms such as Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP), VMware Cloud Foundation (VCF), Oracle Cloud, Microsoft 365, ServiceNow, Red Hat OpenShift, Kubernetes, or other enterprise platforms. Experience working across multiple platform domains such as cloud, virtualization, identity, networking, SaaS, automation, or infrastructure services. Experience integrating cloud, virtualization, identity, networking, security, automation, and monitoring capabilities into cohesive platform solutions. Experience with Infrastructure-as-Code, automation, orchestration, CI/CD, policy management, and platform engineering practices. Experience supporting multi-cloud or hybrid-cloud environments integrating public cloud, private cloud, SaaS, and on-premises services. Relevant cloud, VMware, architecture, security, networking, or platform certifications. Soft Skills Technical judgment and operational awareness with the ability to balance functionality, security, scalability, supportability, and lifecycle considerations. Clear, concise communication tailored to technical, business, and executive audiences. Collaborative approach and ability to build alignment across multidisciplinary stakeholder groups. Strong facilitation, mentoring, and knowledge-transfer skills. Ability to anticipate downstream operational, integration, security, and support impacts when evaluating technical solutions and platform changes. Adaptability, sound prioritization, and the ability to balance competing technical, operational, and business priorities. Benefits SES provides a competitive salary and the following benefits: Medical Dental Vision AD&D STD LTD Company paid Life Insurance 401k with employer contribution Paid Time Off Pet Insurance
Job Description Job Description Company Description Every minute of every day, Smiths Detection's threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defense, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centers, with a global network of 3,500 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. Job Description Job Purpose: The Digital Applications Engineer enables the digital (pre) sales team by providing application expertise and technical customer support throughout complex sales opportunities. Acting as a bridge between Sales, Product Management, Solution Architects, and customers, the role translates customer challenges into value-driven digital solutions. Through deep knowledge of digital applications, aviation X-ray networking, and AI-powered screening technologies, the Technical Applications Engineer supports customer engagements, demonstrates solution value, addresses technical concerns, and helps advance opportunities toward successful closure. The role focuses on technical sales enablement and solution consulting, without ownership of product strategy, pricing, architecture, implementation, or commercial opportunities. Duties: Partner with Digital Sales Executives and Key Account Managers (KAMs) on proposal for wider digital portfolio upsell opportunities. Run technical demonstrations, workshops and proof-of-concept engagements with prospective and existing customers. Feed customer and market technical requirements back into Digital Portfolio/Product teams to inform the roadmap (e.g. ELECTORA feature prioritisation). Support senior and C-level technical engagement with strategic accounts and regulators (e.g. TSA), positioning Smiths Detection's open-architecture and interoperability credentials. Build and maintain standardised technical playbooks and collateral to make pursuits repeatable across regions. Apply strong technical and commercial judgement to support business case development, solution pricing input, and contract technical schedules. Maintain accurate technical opportunity records and handover documentation through CRM and governance processes to support delivery planning. Monitor technology trends, competitor architectures and emerging standards to identify risks and opportunities for the digital portfolio. Prioritise support for strategic aviation pursuits while extending technical coverage into Ports & Borders, Urban Security, and other target market segments. Contribute to onboarding and enablement of new digital and technical sales colleagues, sharing solution and architecture expertise. Ensure all technical and commercial activities are conducted in accordance with company policies, ethical standards, regulatory requirements and applicable governance processes. Identify technical, operational, and business risks early in the sales cycle and support opportunity qualification activities. Serve as a trusted technical advisor during customer engagements, workshops, executive briefings, demonstrations, and industry events. Support customers in understanding best practices and operational use cases for digital solutions. Qualifications Technical Application and Product Expertise Knowledge & Experience: Bachelor's degree or equivalent experience in Engineering, Computer Science, IT, or a related technical field. Background in solutions architecture, network/systems engineering, or technical pre-sales - ideally in security screening, aviation, critical infrastructure, or enterprise software/SaaS. Strong grasp of networking, systems integration and cloud/on-prem deployment models; comfortable working across IT and OT environments. Experience supporting complex, multi-stakeholder tenders and RFPs. The ability to assess customer environments, interpret operational requirements, and identify practical ways in which digital applications can support improved performance. You take a structured approach to technical questions and customer challenges. (DNSA role) Knowledge of cybersecurity, cloud solutions, AI-enabled applications or digital transformation programs. Experience participating in government procurement and tender processes. Willingness to travel to support regional pursuits. The ability to explain complex technical concepts in clear, accessible, and value-focused language. You are comfortable communicating with both technical and non-technical stakeholders, including IT teams, security operations, procurement, and operational leadership. Competence and Abilities: A strong understanding of how technical capabilities contribute to customer value and commercial success. You can connect application functionality to customer priorities such as operational performance, productivity, cost efficiency, investment protection, compliance, and risk reduction. The understanding and recognition of the organisation's commercial environment and positioning themselves, their role and their actions to support the organisation's commercial success. Strong understanding of Digital/IT technology, procurement processes, and industry regulations. Exposure to customers in market segments such as Aviation, Ports & Borders and Urban Security. Excellent communication, presentation and stakeholder management skills. The ability to explain complex technical concepts in clear, accessible, and value-focused language. You are comfortable communicating with both technical and non-technical stakeholders, including IT teams, security operations, procurement, and operational leadership. Collaboration and influencing with a Global mindset, cultural awareness. The ability to engage, challenge and work effectively with others. Strong relationship-building skills with both technical and commercial stakeholders. Proven matrix and stakeholder management skills/experience working virtually in diverse teams. Collaborative style - comfortable working closely with sales, product and delivery teams. Strong analytical and structured problem-solving skills. Effective planning, prioritisation and multi-pursuit management capability. Willing and able to identify and support change and continuous improvement in own and wider business environment. High degree of resilience, self-motivation and accountability. What Success Looks Like Success in this role means that the digital sales force has access to the specialist knowledge and customer-facing support needed to progress opportunities confidently and effectively. Customers clearly understand how our digital applications address their operational challenges and what value they can expect from their investment. Drive a measurable increase in the conversion rate of upsell opportunities within supported tenders. Reusable technical playbooks and collateral adopted across regions. Strong technical credibility with strategic accounts and regulators (e.g. TSA). Positive customer adoption of digital solutions following technical engagement. Growth in software penetration across the installed base, tracking to the group ambition as defined. Additional Information We offer Join us and we'll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You'll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You'll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place. Smiths Detection is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity PostersIf you'd like to view a copy of the company's affirmative action plan or policy statement, please email . The total compensation for this position ranges from $147,521.25 - $221,281.25/yr (Salary to be determined by the education, experience, knowledge, skills, & abilities of the applicant and the alignment with the internal team & market data). This role offers a competitive Business Profit Plan. This position includes a competitive benefits package. The comprehensive benefits package includes medical, dental & vision insurance; 401(k) with company match; paid time off; and other benefits. For details . click apply for full job details
11/07/2026
Full time
Job Description Job Description Company Description Every minute of every day, Smiths Detection's threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defense, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centers, with a global network of 3,500 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. Job Description Job Purpose: The Digital Applications Engineer enables the digital (pre) sales team by providing application expertise and technical customer support throughout complex sales opportunities. Acting as a bridge between Sales, Product Management, Solution Architects, and customers, the role translates customer challenges into value-driven digital solutions. Through deep knowledge of digital applications, aviation X-ray networking, and AI-powered screening technologies, the Technical Applications Engineer supports customer engagements, demonstrates solution value, addresses technical concerns, and helps advance opportunities toward successful closure. The role focuses on technical sales enablement and solution consulting, without ownership of product strategy, pricing, architecture, implementation, or commercial opportunities. Duties: Partner with Digital Sales Executives and Key Account Managers (KAMs) on proposal for wider digital portfolio upsell opportunities. Run technical demonstrations, workshops and proof-of-concept engagements with prospective and existing customers. Feed customer and market technical requirements back into Digital Portfolio/Product teams to inform the roadmap (e.g. ELECTORA feature prioritisation). Support senior and C-level technical engagement with strategic accounts and regulators (e.g. TSA), positioning Smiths Detection's open-architecture and interoperability credentials. Build and maintain standardised technical playbooks and collateral to make pursuits repeatable across regions. Apply strong technical and commercial judgement to support business case development, solution pricing input, and contract technical schedules. Maintain accurate technical opportunity records and handover documentation through CRM and governance processes to support delivery planning. Monitor technology trends, competitor architectures and emerging standards to identify risks and opportunities for the digital portfolio. Prioritise support for strategic aviation pursuits while extending technical coverage into Ports & Borders, Urban Security, and other target market segments. Contribute to onboarding and enablement of new digital and technical sales colleagues, sharing solution and architecture expertise. Ensure all technical and commercial activities are conducted in accordance with company policies, ethical standards, regulatory requirements and applicable governance processes. Identify technical, operational, and business risks early in the sales cycle and support opportunity qualification activities. Serve as a trusted technical advisor during customer engagements, workshops, executive briefings, demonstrations, and industry events. Support customers in understanding best practices and operational use cases for digital solutions. Qualifications Technical Application and Product Expertise Knowledge & Experience: Bachelor's degree or equivalent experience in Engineering, Computer Science, IT, or a related technical field. Background in solutions architecture, network/systems engineering, or technical pre-sales - ideally in security screening, aviation, critical infrastructure, or enterprise software/SaaS. Strong grasp of networking, systems integration and cloud/on-prem deployment models; comfortable working across IT and OT environments. Experience supporting complex, multi-stakeholder tenders and RFPs. The ability to assess customer environments, interpret operational requirements, and identify practical ways in which digital applications can support improved performance. You take a structured approach to technical questions and customer challenges. (DNSA role) Knowledge of cybersecurity, cloud solutions, AI-enabled applications or digital transformation programs. Experience participating in government procurement and tender processes. Willingness to travel to support regional pursuits. The ability to explain complex technical concepts in clear, accessible, and value-focused language. You are comfortable communicating with both technical and non-technical stakeholders, including IT teams, security operations, procurement, and operational leadership. Competence and Abilities: A strong understanding of how technical capabilities contribute to customer value and commercial success. You can connect application functionality to customer priorities such as operational performance, productivity, cost efficiency, investment protection, compliance, and risk reduction. The understanding and recognition of the organisation's commercial environment and positioning themselves, their role and their actions to support the organisation's commercial success. Strong understanding of Digital/IT technology, procurement processes, and industry regulations. Exposure to customers in market segments such as Aviation, Ports & Borders and Urban Security. Excellent communication, presentation and stakeholder management skills. The ability to explain complex technical concepts in clear, accessible, and value-focused language. You are comfortable communicating with both technical and non-technical stakeholders, including IT teams, security operations, procurement, and operational leadership. Collaboration and influencing with a Global mindset, cultural awareness. The ability to engage, challenge and work effectively with others. Strong relationship-building skills with both technical and commercial stakeholders. Proven matrix and stakeholder management skills/experience working virtually in diverse teams. Collaborative style - comfortable working closely with sales, product and delivery teams. Strong analytical and structured problem-solving skills. Effective planning, prioritisation and multi-pursuit management capability. Willing and able to identify and support change and continuous improvement in own and wider business environment. High degree of resilience, self-motivation and accountability. What Success Looks Like Success in this role means that the digital sales force has access to the specialist knowledge and customer-facing support needed to progress opportunities confidently and effectively. Customers clearly understand how our digital applications address their operational challenges and what value they can expect from their investment. Drive a measurable increase in the conversion rate of upsell opportunities within supported tenders. Reusable technical playbooks and collateral adopted across regions. Strong technical credibility with strategic accounts and regulators (e.g. TSA). Positive customer adoption of digital solutions following technical engagement. Growth in software penetration across the installed base, tracking to the group ambition as defined. Additional Information We offer Join us and we'll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You'll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You'll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place. Smiths Detection is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity PostersIf you'd like to view a copy of the company's affirmative action plan or policy statement, please email . The total compensation for this position ranges from $147,521.25 - $221,281.25/yr (Salary to be determined by the education, experience, knowledge, skills, & abilities of the applicant and the alignment with the internal team & market data). This role offers a competitive Business Profit Plan. This position includes a competitive benefits package. The comprehensive benefits package includes medical, dental & vision insurance; 401(k) with company match; paid time off; and other benefits. For details . click apply for full job details
Job Description Job Description Guidewire Claimcenter Integration Lead San Antonio, TX Job Description Guidewire Claimcenter Integration Lead Must Have Technical/Functional Skills Technical skills- Strong hands-on experience with: Guidewire ClaimCenter Integration Framework Gosu Programming Java/J2EE REST APIs & SOAP Web Services JSON, XML, XSD Messaging & Batch Processes Integration Gateway (IG) Event-driven integrations Kafka/Messaging frameworks SQL (Oracle/SQL Server/PostgreSQL) Integration Experience- Design and develop integrations with: Policy Administration Systems Billing Systems Financial Systems CRM Systems Vendor Applications Third-party service providers Data transformation and mapping Legacy system modernization and migration Real-time and batch integrations Cloud migration programs Roles & Responsibilities Lead the design, development, implementation, and support of Guidewire ClaimCenter integration solutions across enterprise applications and third-party systems. Own end-to-end integration architecture involving Guidewire ClaimCenter, PolicyCenter, Guidevendor systems, financial systems, and external service providers. Provide technical leadership to onsite and offshore development teams, ensuring adherence to solution architecture, coding standards, and best practices. Drive requirements analysis, solution design, effort estimation, sprint planning, and technical delivery in Agile/Scrum environments. Design and develop REST/SOAP services, messaging integrations, batch interfaces, event-driven integrations, and Integration Gateway solutions. Collaborate with business stakeholders, architects, product owners, and project managers to translate business requirements into scalable technical solutions. Ensure seamless integration between Guidewire ClaimCenter and cloud/on-premise enterprise applications while maintaining performance, scalability, and security standards. Lead code reviews, technical design reviews, root cause analysis, and resolution of complex production issues. Establish and maintain CI/CD pipelines, automated testing strategies, code quality checks, and DevSecOps practices. Support Guidewire Cloud implementation and migration initiatives, including modernization of legacy integrations and services. Mentor and guide development teams on Guidewire best practices, integration frameworks, cloud technologies, and enterprise architecture standards. Work closely with QA, DevOps, and business teams to ensure successful delivery of releases and production deployments. Participate in client discussions, architecture governance forums, and technical leadership meetings, providing strategic recommendations and solution direction 8 years of Guidewire ClaimCenter experience 5 years of Guidewire Integration experience Strong experience in Guidewire Cloud and InsuranceSuite Guidewire ACE / Associate Developer Certification preferred Property & Casualty (P&C) Insurance domain experience Experience with Claims lifecycle, FNOL, Exposure, Financials, WorkPlans, Activities, and Vendor integrations Guidewire Cloud Platform experience AWS services (Lambda, API Gateway, S3, CloudWatch) CI/CD implementation Jenkins Git/Bitbucket SonarQube TeamCity DevSecOps practices
11/07/2026
Full time
Job Description Job Description Guidewire Claimcenter Integration Lead San Antonio, TX Job Description Guidewire Claimcenter Integration Lead Must Have Technical/Functional Skills Technical skills- Strong hands-on experience with: Guidewire ClaimCenter Integration Framework Gosu Programming Java/J2EE REST APIs & SOAP Web Services JSON, XML, XSD Messaging & Batch Processes Integration Gateway (IG) Event-driven integrations Kafka/Messaging frameworks SQL (Oracle/SQL Server/PostgreSQL) Integration Experience- Design and develop integrations with: Policy Administration Systems Billing Systems Financial Systems CRM Systems Vendor Applications Third-party service providers Data transformation and mapping Legacy system modernization and migration Real-time and batch integrations Cloud migration programs Roles & Responsibilities Lead the design, development, implementation, and support of Guidewire ClaimCenter integration solutions across enterprise applications and third-party systems. Own end-to-end integration architecture involving Guidewire ClaimCenter, PolicyCenter, Guidevendor systems, financial systems, and external service providers. Provide technical leadership to onsite and offshore development teams, ensuring adherence to solution architecture, coding standards, and best practices. Drive requirements analysis, solution design, effort estimation, sprint planning, and technical delivery in Agile/Scrum environments. Design and develop REST/SOAP services, messaging integrations, batch interfaces, event-driven integrations, and Integration Gateway solutions. Collaborate with business stakeholders, architects, product owners, and project managers to translate business requirements into scalable technical solutions. Ensure seamless integration between Guidewire ClaimCenter and cloud/on-premise enterprise applications while maintaining performance, scalability, and security standards. Lead code reviews, technical design reviews, root cause analysis, and resolution of complex production issues. Establish and maintain CI/CD pipelines, automated testing strategies, code quality checks, and DevSecOps practices. Support Guidewire Cloud implementation and migration initiatives, including modernization of legacy integrations and services. Mentor and guide development teams on Guidewire best practices, integration frameworks, cloud technologies, and enterprise architecture standards. Work closely with QA, DevOps, and business teams to ensure successful delivery of releases and production deployments. Participate in client discussions, architecture governance forums, and technical leadership meetings, providing strategic recommendations and solution direction 8 years of Guidewire ClaimCenter experience 5 years of Guidewire Integration experience Strong experience in Guidewire Cloud and InsuranceSuite Guidewire ACE / Associate Developer Certification preferred Property & Casualty (P&C) Insurance domain experience Experience with Claims lifecycle, FNOL, Exposure, Financials, WorkPlans, Activities, and Vendor integrations Guidewire Cloud Platform experience AWS services (Lambda, API Gateway, S3, CloudWatch) CI/CD implementation Jenkins Git/Bitbucket SonarQube TeamCity DevSecOps practices
Job Description Job Description Software Guidance & Assistance, Inc., (SGA), is searching for an AI Implementation & Governance Consultant for a hybrid contract assignment with one of our sports clients in Orlando, FL. Hybrid requirement: in-office 3 days perweek for the initial few months. Potential to be adjusted. Initial contract length 3 mths with excellent likelihood to go 12mths depending on project needs & performance. Must be local to the ORL area, relocation candidates will not be considered at this time. Position Summary We are seeking an AI Implementation & Governance Consultant to lead the secure integration of Artificial Intelligence tools across our organization. You will be responsible for deploying AI solutions, managing back-end configurations, and acting as the primary gatekeeper for data privacy and security. You will ensure that all AI usage whether through third-party enterprise platforms, APIs, or internal tools strictly adheres to our corporate security policies and compliance frameworks. Key Responsibilities Implementation & Architecture Lead the rollout of enterprise AI tools (e.g., Claude Enterprise, Google Gemini) to internal teams. Configure and manage AI backend infrastructure, including API gateways, cloud environments (AWS/Azure/GCP), and vector databases for internal AI search. Work with department heads to identify safe, high-ROI use cases for AI automation and generative AI. Security & Governance Contribute to and enforce AI Acceptable Use Policies and data handling guidelines. Configure Role-Based Access Control (RBAC) and Data Loss Prevention (DLP) protocols to prevent sensitive company data from leaking into public AI models. Implement Open Telemetry Protocol (OTLP) collectors and monitoring as well as evaluate inference hooks and other AI-centric security tools. Monitor API usage and prompt logs for security vulnerabilities, including prompt injection attacks or unauthorized data access. Ensure all AI deployments comply with industry standards (e.g., ISO 42001, NIST AI RMF, GDPR, HIPAA) and internal IP protection rules. Assist with Information Security tasks/projects such as adjusting privacy settings on AI and Google Workspace platforms. Assist in monitoring rules/policies within these and other systems. Design and execute AI Incident Response Playbooks for handling prompt injection, data leakage, and unintended agent execution. Training & Development In partnership with Human Resources, design and deliver comprehensive training programs for staff on the safe and effective use of AI coding tools, AI agents, and generative AI assistants. Develop and lead training on "Secure Scripting in Google Apps Script, " focusing on preventing over-privileged scripts, data leakage, and unauthorized external requests. Monitor and detect Shadow AI to control and block unvetted AI domains and API calls as well as train staff on allowed AI usage. Assist in evaluating, establishing, and maintaining corporate AI Acceptable Use Policies. Vendor & Systems Management Evaluate third-party AI vendors for security posture, data retention policies, and model training opt-outs. Audit current vendors as well as their sub-processors for unvetted AI supply chain risk and AI feature creep. Audit model supply chains, data provenance, and dataset scrubbing pipelines prior to integration with vector databases or internal RAG models. Manage API key lifecycles, rate limiting, and cost-control guardrails to prevent budget overruns. Maintain the integration between our internal databases and AI tools, ensuring secure authentication. Qualifications 3 years of experience in IT Systems Administration, Cloud Architecture, or Cybersecurity. Hands-on experience configuring enterprise cloud environments and managing API integrations. Strong understanding of Large Language Models (LLMs), AI infrastructure, and the specific security risks associated with Generative AI. Familiarity with data compliance frameworks and implementing DLP (Data Loss Prevention) controls. Ability to translate complex technical and security concepts to non-technical stakeholders. By applying for a job with SGA, you agree to allow SGA to process your application for this and future opportunities in accordance with our Privacy Policy. Also, to ensure timely processing, you agree to be contacted by our AI recruiter via email, text, or phone. Message frequency varies and data rates may apply, but you can reply STOP to any SMS message to opt-out of texts and may contact SGA at to opt-out of AI communications. The choice not to engage with AI will not adversely impact your consideration for placement. AI is not used to make any hiring determinations. SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at . SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.
11/06/2026
Full time
Job Description Job Description Software Guidance & Assistance, Inc., (SGA), is searching for an AI Implementation & Governance Consultant for a hybrid contract assignment with one of our sports clients in Orlando, FL. Hybrid requirement: in-office 3 days perweek for the initial few months. Potential to be adjusted. Initial contract length 3 mths with excellent likelihood to go 12mths depending on project needs & performance. Must be local to the ORL area, relocation candidates will not be considered at this time. Position Summary We are seeking an AI Implementation & Governance Consultant to lead the secure integration of Artificial Intelligence tools across our organization. You will be responsible for deploying AI solutions, managing back-end configurations, and acting as the primary gatekeeper for data privacy and security. You will ensure that all AI usage whether through third-party enterprise platforms, APIs, or internal tools strictly adheres to our corporate security policies and compliance frameworks. Key Responsibilities Implementation & Architecture Lead the rollout of enterprise AI tools (e.g., Claude Enterprise, Google Gemini) to internal teams. Configure and manage AI backend infrastructure, including API gateways, cloud environments (AWS/Azure/GCP), and vector databases for internal AI search. Work with department heads to identify safe, high-ROI use cases for AI automation and generative AI. Security & Governance Contribute to and enforce AI Acceptable Use Policies and data handling guidelines. Configure Role-Based Access Control (RBAC) and Data Loss Prevention (DLP) protocols to prevent sensitive company data from leaking into public AI models. Implement Open Telemetry Protocol (OTLP) collectors and monitoring as well as evaluate inference hooks and other AI-centric security tools. Monitor API usage and prompt logs for security vulnerabilities, including prompt injection attacks or unauthorized data access. Ensure all AI deployments comply with industry standards (e.g., ISO 42001, NIST AI RMF, GDPR, HIPAA) and internal IP protection rules. Assist with Information Security tasks/projects such as adjusting privacy settings on AI and Google Workspace platforms. Assist in monitoring rules/policies within these and other systems. Design and execute AI Incident Response Playbooks for handling prompt injection, data leakage, and unintended agent execution. Training & Development In partnership with Human Resources, design and deliver comprehensive training programs for staff on the safe and effective use of AI coding tools, AI agents, and generative AI assistants. Develop and lead training on "Secure Scripting in Google Apps Script, " focusing on preventing over-privileged scripts, data leakage, and unauthorized external requests. Monitor and detect Shadow AI to control and block unvetted AI domains and API calls as well as train staff on allowed AI usage. Assist in evaluating, establishing, and maintaining corporate AI Acceptable Use Policies. Vendor & Systems Management Evaluate third-party AI vendors for security posture, data retention policies, and model training opt-outs. Audit current vendors as well as their sub-processors for unvetted AI supply chain risk and AI feature creep. Audit model supply chains, data provenance, and dataset scrubbing pipelines prior to integration with vector databases or internal RAG models. Manage API key lifecycles, rate limiting, and cost-control guardrails to prevent budget overruns. Maintain the integration between our internal databases and AI tools, ensuring secure authentication. Qualifications 3 years of experience in IT Systems Administration, Cloud Architecture, or Cybersecurity. Hands-on experience configuring enterprise cloud environments and managing API integrations. Strong understanding of Large Language Models (LLMs), AI infrastructure, and the specific security risks associated with Generative AI. Familiarity with data compliance frameworks and implementing DLP (Data Loss Prevention) controls. Ability to translate complex technical and security concepts to non-technical stakeholders. By applying for a job with SGA, you agree to allow SGA to process your application for this and future opportunities in accordance with our Privacy Policy. Also, to ensure timely processing, you agree to be contacted by our AI recruiter via email, text, or phone. Message frequency varies and data rates may apply, but you can reply STOP to any SMS message to opt-out of texts and may contact SGA at to opt-out of AI communications. The choice not to engage with AI will not adversely impact your consideration for placement. AI is not used to make any hiring determinations. SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at . SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.
