This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains. Responsibilities: Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues Own the maintenance, configuration, availability, and business continuity of core IT services Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business Identify recurring issues, define corrective actions, and implement long-term solutions Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru Serve as Tier 3 support for macOS, hardware, and network-related issues Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort Create and maintain IT documentation and contribute to the Knowledge Base Manage vendor relationships for IT services and tools Investigate and remediate security-related issues across Gmail, Slack, and Okta Mentor team members and promote IT best practices across the organization WHO YOU ARE A hands-on problem solver who takes ownership and strives for operational excellence Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent) Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby Comfortable using tools such as Jira, Git, and GAM Demonstrated experience designing, implementing, and improving IT services Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency Excellent written and verbal communication skills Strong networking fundamentals, including familiarity with the OSI model Familiar with software development lifecycle principles Bonus Qualifications: ITIL Foundation (or higher) certification Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $174,000/year with an expected On Target Earnings (OTE) between $123,000 and $193,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. Depending on where you are located, you may have certain rights available to you in relation to Braze's use of AI: To opt out of AI-assisted review of your application, please click the "Learn More" at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. To exercise other types of rights . click apply for full job details
11/10/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains. Responsibilities: Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues Own the maintenance, configuration, availability, and business continuity of core IT services Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business Identify recurring issues, define corrective actions, and implement long-term solutions Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru Serve as Tier 3 support for macOS, hardware, and network-related issues Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort Create and maintain IT documentation and contribute to the Knowledge Base Manage vendor relationships for IT services and tools Investigate and remediate security-related issues across Gmail, Slack, and Okta Mentor team members and promote IT best practices across the organization WHO YOU ARE A hands-on problem solver who takes ownership and strives for operational excellence Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent) Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby Comfortable using tools such as Jira, Git, and GAM Demonstrated experience designing, implementing, and improving IT services Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency Excellent written and verbal communication skills Strong networking fundamentals, including familiarity with the OSI model Familiar with software development lifecycle principles Bonus Qualifications: ITIL Foundation (or higher) certification Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $174,000/year with an expected On Target Earnings (OTE) between $123,000 and $193,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. Depending on where you are located, you may have certain rights available to you in relation to Braze's use of AI: To opt out of AI-assisted review of your application, please click the "Learn More" at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. To exercise other types of rights . click apply for full job details
This job is with Capco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Project Manager - Identity & Access Management (Entra ID) Location: Dallas, Texas (Hybrid) Practice Area: Technology & Engineering - Cyber Security Employment Type: Full-Time Permanent About the Team At Capco, we specialize in delivering technology and business consulting solutions to the world's leading financial institutions and energy organizations. Our Cyber Security practice partners with clients to design and implement secure, scalable identity and access management solutions that strengthen resilience, reduce risk, and support regulatory compliance. We're looking for an experienced Project Manager to lead enterprise Identity and Access Management (IAM) initiatives focused on Microsoft Entra ID. This role will drive the successful delivery of strategic identity transformation programs while working closely with business stakeholders, security teams, and technical delivery partners. What You'll Do Lead end-to-end delivery of Microsoft Entra ID implementation and enhancement projects, ensuring successful execution against scope, schedule, budget, and quality objectives. Manage enterprise IAM initiatives including Self-Service Password Reset (SSPR), Single Sign-On (SSO), Conditional Access, and identity lifecycle capabilities. Coordinate cross-functional teams across business, infrastructure, cybersecurity, application development, vendors, and client stakeholders. Develop and maintain project plans, RAID logs, governance reporting, executive status communications, and steering committee materials. Manage project risks, dependencies, change requests, and issue resolution throughout the project lifecycle. Oversee deployment planning, testing, cutover activities, and transition to operational support. Facilitate client workshops, project meetings, and executive presentations while providing delivery leadership and strategic guidance. Partner with cybersecurity and IAM teams to align project delivery with enterprise security strategies, Zero Trust principles, and regulatory requirements. Drive continuous improvement through process optimization, lessons learned, and adoption of leading practices for identity and access management. What We're Looking For Required Qualifications Bachelor's degree or equivalent professional experience. 5+ years of project management experience delivering enterprise technology or cybersecurity initiatives. Experience leading Microsoft Entra ID (formerly Azure Active Directory) implementation or modernization projects. Strong understanding of Identity and Access Management (IAM) concepts including: Single Sign-On (SSO) Self-Service Password Reset (SSPR) Multi-Factor Authentication (MFA) Conditional Access Identity Governance Proven experience managing cross-functional technical teams and executive stakeholders. Strong knowledge of project delivery methodologies including Agile, Scrum, Waterfall, or hybrid approaches. Excellent communication, stakeholder management, and presentation skills. Experience managing project governance, budgets, schedules, and vendor relationships. Preferred Qualifications Experience delivering IAM or cybersecurity projects within financial services, banking, capital markets, insurance, or energy organizations. Knowledge of Microsoft Azure, Microsoft 365, and hybrid cloud identity architectures. Familiarity with Zero Trust security principles and cybersecurity governance frameworks. Experience supporting enterprise cloud security initiatives. Professional certifications such as: Project Management Professional (PMP) Certified ScrumMaster (CSM) Certified Information Security Manager (CISM) Certified Information Systems Security Professional (CISSP) Microsoft Security, Identity, or Azure certifications Previous experience within a management consulting or professional services environment. Why Join Capco? At Capco, you'll work alongside some of the industry's brightest consultants delivering transformative technology solutions for leading financial institutions and energy companies. You'll benefit from: Delivering high-impact cybersecurity and digital transformation programs. Working in a collaborative, entrepreneurial consulting culture with flat hierarchies. Continuous professional development, technical training, and certification support. Opportunities to work on complex enterprise technology initiatives. A culture that values innovation, inclusion, and professional growth. Benefits We offer a comprehensive, people-first benefits package designed to support your wellbeing and career, including: Medical, Dental & Vision Insurance 401(k) with Company Match Paid Parental Leave Dependent Care Support Tuition Reimbursement Wellness Reimbursement Programs Employee Discount Platform Commuter Benefits Paid Time Off and Company Holidays Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of the recruitment process. AI-enabled technologies help identify potential candidates, improve recruitment communications, assist with creating engaging job postings, and streamline interview scheduling. AI is used solely to support our recruitment teams. All hiring decisions are made by Capco Talent Acquisition professionals and hiring managers. Inclusion at Capco We're committed to creating an inclusive workplace where everyone can thrive. If you require accommodations during any stage of the recruitment process, please let us know-we're happy to support you. At Capco, we believe that being yourself is your greatest strength. Our culture celebrates individuality, collaboration, and diverse perspectives, enabling us to deliver exceptional outcomes for our clients and each other. We have been made aware of recruitment scams targeting job seekers. Please verify the identity of anyone contacting you regarding employment opportunities with Capco. Official recruitment communications will only come from authorized Capco Talent Acquisition representatives using verified company channels.
11/10/2026
Full time
This job is with Capco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Project Manager - Identity & Access Management (Entra ID) Location: Dallas, Texas (Hybrid) Practice Area: Technology & Engineering - Cyber Security Employment Type: Full-Time Permanent About the Team At Capco, we specialize in delivering technology and business consulting solutions to the world's leading financial institutions and energy organizations. Our Cyber Security practice partners with clients to design and implement secure, scalable identity and access management solutions that strengthen resilience, reduce risk, and support regulatory compliance. We're looking for an experienced Project Manager to lead enterprise Identity and Access Management (IAM) initiatives focused on Microsoft Entra ID. This role will drive the successful delivery of strategic identity transformation programs while working closely with business stakeholders, security teams, and technical delivery partners. What You'll Do Lead end-to-end delivery of Microsoft Entra ID implementation and enhancement projects, ensuring successful execution against scope, schedule, budget, and quality objectives. Manage enterprise IAM initiatives including Self-Service Password Reset (SSPR), Single Sign-On (SSO), Conditional Access, and identity lifecycle capabilities. Coordinate cross-functional teams across business, infrastructure, cybersecurity, application development, vendors, and client stakeholders. Develop and maintain project plans, RAID logs, governance reporting, executive status communications, and steering committee materials. Manage project risks, dependencies, change requests, and issue resolution throughout the project lifecycle. Oversee deployment planning, testing, cutover activities, and transition to operational support. Facilitate client workshops, project meetings, and executive presentations while providing delivery leadership and strategic guidance. Partner with cybersecurity and IAM teams to align project delivery with enterprise security strategies, Zero Trust principles, and regulatory requirements. Drive continuous improvement through process optimization, lessons learned, and adoption of leading practices for identity and access management. What We're Looking For Required Qualifications Bachelor's degree or equivalent professional experience. 5+ years of project management experience delivering enterprise technology or cybersecurity initiatives. Experience leading Microsoft Entra ID (formerly Azure Active Directory) implementation or modernization projects. Strong understanding of Identity and Access Management (IAM) concepts including: Single Sign-On (SSO) Self-Service Password Reset (SSPR) Multi-Factor Authentication (MFA) Conditional Access Identity Governance Proven experience managing cross-functional technical teams and executive stakeholders. Strong knowledge of project delivery methodologies including Agile, Scrum, Waterfall, or hybrid approaches. Excellent communication, stakeholder management, and presentation skills. Experience managing project governance, budgets, schedules, and vendor relationships. Preferred Qualifications Experience delivering IAM or cybersecurity projects within financial services, banking, capital markets, insurance, or energy organizations. Knowledge of Microsoft Azure, Microsoft 365, and hybrid cloud identity architectures. Familiarity with Zero Trust security principles and cybersecurity governance frameworks. Experience supporting enterprise cloud security initiatives. Professional certifications such as: Project Management Professional (PMP) Certified ScrumMaster (CSM) Certified Information Security Manager (CISM) Certified Information Systems Security Professional (CISSP) Microsoft Security, Identity, or Azure certifications Previous experience within a management consulting or professional services environment. Why Join Capco? At Capco, you'll work alongside some of the industry's brightest consultants delivering transformative technology solutions for leading financial institutions and energy companies. You'll benefit from: Delivering high-impact cybersecurity and digital transformation programs. Working in a collaborative, entrepreneurial consulting culture with flat hierarchies. Continuous professional development, technical training, and certification support. Opportunities to work on complex enterprise technology initiatives. A culture that values innovation, inclusion, and professional growth. Benefits We offer a comprehensive, people-first benefits package designed to support your wellbeing and career, including: Medical, Dental & Vision Insurance 401(k) with Company Match Paid Parental Leave Dependent Care Support Tuition Reimbursement Wellness Reimbursement Programs Employee Discount Platform Commuter Benefits Paid Time Off and Company Holidays Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of the recruitment process. AI-enabled technologies help identify potential candidates, improve recruitment communications, assist with creating engaging job postings, and streamline interview scheduling. AI is used solely to support our recruitment teams. All hiring decisions are made by Capco Talent Acquisition professionals and hiring managers. Inclusion at Capco We're committed to creating an inclusive workplace where everyone can thrive. If you require accommodations during any stage of the recruitment process, please let us know-we're happy to support you. At Capco, we believe that being yourself is your greatest strength. Our culture celebrates individuality, collaboration, and diverse perspectives, enabling us to deliver exceptional outcomes for our clients and each other. We have been made aware of recruitment scams targeting job seekers. Please verify the identity of anyone contacting you regarding employment opportunities with Capco. Official recruitment communications will only come from authorized Capco Talent Acquisition representatives using verified company channels.
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Principal Product Manager, Edge AI, LLM & Agentic Workflows Description - Role Overview The Principal Product Manager defines product strategy and drives delivery of Edge AI solutions for large language models (LLMs) and agentic workflows, including the inference software capabilities needed to deploy, orchestrate, and operate these workloads in enterprise environments. Within HP's Edge & AI solutions organization, this role owns the vision, roadmap, requirements, and product outcomes for assigned LLM and agentic inference capabilities. You will partner with engineering, peer product managers, hardware teams, services teams, and ecosystem partners to deliver integrated solutions. The role defines workload requirements and evaluates deployment trade-offs with hardware partners but does not own hardware products or hardware roadmaps. The role combines strategic product leadership with practical execution through customer discovery, technical requirements, prioritization, and deployment validation. You will translate internal and external customer needs into capabilities that help organizations deploy, manage, and scale AI closer to their users, operations, and data. Key responsibilities: Product Strategy & Customer Discovery Define the product vision, strategy, and roadmap for assigned LLM and agentic inference capabilities, aligned with HP's broader Edge AI strategy. Coordinate shared capabilities and dependencies with peer product managers. Use customer discovery, market insights, competitive analysis, and business cases to prioritize enterprise opportunities for LLM applications, AI agents, and workflow automation. Validate customer needs, target users, deployment requirements, and expected business value before committing to solution investments. Solutions Definition Define software capabilities and integration requirements for LLM and agentic inference solutions across local, on-premises, and hybrid environments. Partner with hardware and services owners to ensure the overall solution meets workload and customer requirements. Establish requirements for model serving and assigned inference software stack capabilities, including deployment, runtime compatibility, scaling, support for relevant inference backends, and integration with HP Z Runtime where applicable. Work with engineering and hardware partners to evaluate workload requirements and trade-offs across compute, memory, acceleration, connectivity, performance, and cost. Define requirements for agent orchestration, tool use, enterprise system integration, human oversight, and recovery from failed or incomplete tasks. Translate model lifecycle, security, privacy, and governance needs into product requirements, including evaluation, deployment, monitoring, versioning, updates, rollback, access controls, and auditability. Delivery & Ecosystem Partnerships Partner with peer product managers, engineering, and operations to translate the roadmap into prioritized requirements, acceptance criteria, and coordinated delivery plans. Engage internal and external customers, independent software vendors (ISVs), and ecosystem partners to validate LLM and agentic workflows and guide pilots toward reliable, supportable production deployments. Use relevant Customer Zero initiatives as one source of deployment evidence and product feedback. Evaluate build, buy, and partner options across the solution stack, establishing clear integration requirements and responsibilities with relevant teams. Go-to-Market & Product Outcomes Partner with product marketing and sales to define target customers, articulate differentiated value, inform pricing and packaging decisions, and develop launch plans and sales enablement materials. Define and track adoption, time to production, workflow effectiveness, reliability, usability, and customer value. Use customer feedback and product performance evidence to refine priorities and improve the solution throughout its lifecycle. Core Outputs & Artifacts Product Strategy and Roadmap: A clear view of target customers, priority LLM and agentic workflows, differentiated value, and planned inference software capabilities, including dependencies on shared components, hardware, services, and partners. Prioritized Product Requirements: Requirements and acceptance criteria covering assigned inference software capabilities, enterprise controls, integration interfaces, and deployment needs, with workload requirements communicated to hardware and services owners. Validated Customer and Deployment Findings: Evidence from discovery, pilots, and production use that informs product decisions, including success criteria and barriers to adoption. Launch and Production Readiness Inputs: Product inputs covering integration dependencies, deployment and support requirements, partner responsibilities, positioning, and measures of success. What Success Looks Like A focused roadmap connects enterprise customer needs with HP's Edge AI strategy and integrated solution capabilities. Customers move from AI experimentation and pilots into production deployments with clear operational and business value. Assigned inference software capabilities enable reliable, manageable LLM applications and agentic workflows in the intended deployment environments. Engineering, Go-to-Market, operations, and ecosystem partners share clear priorities, acceptance criteria, and delivery responsibilities. Product decisions are informed by adoption, customer feedback, task success, reliability, inference latency, and deployment cost, using measures appropriate to each solution. Experience knowledge & skills: Required 10+ years of relevant experience, including substantial product management responsibility for enterprise software, AI software, developer tools, or infrastructure products, with demonstrated ownership of strategy, roadmaps, and delivery. Demonstrated experience delivering LLM-enabled applications or inference solutions, with technical fluency in model serving, retrieval-augmented generation, agent orchestration, tool use, evaluation, and failure handling. Experience defining requirements for model deployment and lifecycle management, including monitoring, versioning, updates, and supportability in enterprise environments. Understanding of local, on-premises, and hybrid deployment constraints, with the ability to translate workload needs into requirements for engineering and hardware partners. Working fluency with Python-based AI ecosystems, APIs, SDKs, and developer tooling, sufficient to evaluate integration and deployment approaches alongside engineering. Experience translating enterprise integration, security, privacy, and governance needs into product requirements. Experience collaborating with technology partners and peer product managers to deliver integrated solutions and manage shared dependencies. Strong analytical judgment and experience using customer feedback, deployment findings, and performance evidence to prioritize product improvements. Demonstrated ability to influence cross-functional teams without direct authority, communicate with technical and executive audiences, and translate strategy into prioritized requirements and acceptance criteria. Preferred Experience evaluating build, buy, and partner options for enterprise platforms or integrated technology solutions. Experience with open-source AI ecosystems and enterprise model-serving or agent-orchestration platforms. Experience supporting product positioning, pricing and packaging decisions, and Go-to-Market execution for enterprise technology offerings. Education: Bachelor's degree in Computer Science, Engineering, Data Science, or a related field, or equivalent relevant professional experience. An MBA or an advanced degree in a relevant technical field is a plus but not required. Disclaimer • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Salary The pay range for this role is $147,050 to $230,850 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave ( US benefits overview ) The compensation and benefits information is accurate as of the date of this posting . click apply for full job details
11/10/2026
Full time
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Principal Product Manager, Edge AI, LLM & Agentic Workflows Description - Role Overview The Principal Product Manager defines product strategy and drives delivery of Edge AI solutions for large language models (LLMs) and agentic workflows, including the inference software capabilities needed to deploy, orchestrate, and operate these workloads in enterprise environments. Within HP's Edge & AI solutions organization, this role owns the vision, roadmap, requirements, and product outcomes for assigned LLM and agentic inference capabilities. You will partner with engineering, peer product managers, hardware teams, services teams, and ecosystem partners to deliver integrated solutions. The role defines workload requirements and evaluates deployment trade-offs with hardware partners but does not own hardware products or hardware roadmaps. The role combines strategic product leadership with practical execution through customer discovery, technical requirements, prioritization, and deployment validation. You will translate internal and external customer needs into capabilities that help organizations deploy, manage, and scale AI closer to their users, operations, and data. Key responsibilities: Product Strategy & Customer Discovery Define the product vision, strategy, and roadmap for assigned LLM and agentic inference capabilities, aligned with HP's broader Edge AI strategy. Coordinate shared capabilities and dependencies with peer product managers. Use customer discovery, market insights, competitive analysis, and business cases to prioritize enterprise opportunities for LLM applications, AI agents, and workflow automation. Validate customer needs, target users, deployment requirements, and expected business value before committing to solution investments. Solutions Definition Define software capabilities and integration requirements for LLM and agentic inference solutions across local, on-premises, and hybrid environments. Partner with hardware and services owners to ensure the overall solution meets workload and customer requirements. Establish requirements for model serving and assigned inference software stack capabilities, including deployment, runtime compatibility, scaling, support for relevant inference backends, and integration with HP Z Runtime where applicable. Work with engineering and hardware partners to evaluate workload requirements and trade-offs across compute, memory, acceleration, connectivity, performance, and cost. Define requirements for agent orchestration, tool use, enterprise system integration, human oversight, and recovery from failed or incomplete tasks. Translate model lifecycle, security, privacy, and governance needs into product requirements, including evaluation, deployment, monitoring, versioning, updates, rollback, access controls, and auditability. Delivery & Ecosystem Partnerships Partner with peer product managers, engineering, and operations to translate the roadmap into prioritized requirements, acceptance criteria, and coordinated delivery plans. Engage internal and external customers, independent software vendors (ISVs), and ecosystem partners to validate LLM and agentic workflows and guide pilots toward reliable, supportable production deployments. Use relevant Customer Zero initiatives as one source of deployment evidence and product feedback. Evaluate build, buy, and partner options across the solution stack, establishing clear integration requirements and responsibilities with relevant teams. Go-to-Market & Product Outcomes Partner with product marketing and sales to define target customers, articulate differentiated value, inform pricing and packaging decisions, and develop launch plans and sales enablement materials. Define and track adoption, time to production, workflow effectiveness, reliability, usability, and customer value. Use customer feedback and product performance evidence to refine priorities and improve the solution throughout its lifecycle. Core Outputs & Artifacts Product Strategy and Roadmap: A clear view of target customers, priority LLM and agentic workflows, differentiated value, and planned inference software capabilities, including dependencies on shared components, hardware, services, and partners. Prioritized Product Requirements: Requirements and acceptance criteria covering assigned inference software capabilities, enterprise controls, integration interfaces, and deployment needs, with workload requirements communicated to hardware and services owners. Validated Customer and Deployment Findings: Evidence from discovery, pilots, and production use that informs product decisions, including success criteria and barriers to adoption. Launch and Production Readiness Inputs: Product inputs covering integration dependencies, deployment and support requirements, partner responsibilities, positioning, and measures of success. What Success Looks Like A focused roadmap connects enterprise customer needs with HP's Edge AI strategy and integrated solution capabilities. Customers move from AI experimentation and pilots into production deployments with clear operational and business value. Assigned inference software capabilities enable reliable, manageable LLM applications and agentic workflows in the intended deployment environments. Engineering, Go-to-Market, operations, and ecosystem partners share clear priorities, acceptance criteria, and delivery responsibilities. Product decisions are informed by adoption, customer feedback, task success, reliability, inference latency, and deployment cost, using measures appropriate to each solution. Experience knowledge & skills: Required 10+ years of relevant experience, including substantial product management responsibility for enterprise software, AI software, developer tools, or infrastructure products, with demonstrated ownership of strategy, roadmaps, and delivery. Demonstrated experience delivering LLM-enabled applications or inference solutions, with technical fluency in model serving, retrieval-augmented generation, agent orchestration, tool use, evaluation, and failure handling. Experience defining requirements for model deployment and lifecycle management, including monitoring, versioning, updates, and supportability in enterprise environments. Understanding of local, on-premises, and hybrid deployment constraints, with the ability to translate workload needs into requirements for engineering and hardware partners. Working fluency with Python-based AI ecosystems, APIs, SDKs, and developer tooling, sufficient to evaluate integration and deployment approaches alongside engineering. Experience translating enterprise integration, security, privacy, and governance needs into product requirements. Experience collaborating with technology partners and peer product managers to deliver integrated solutions and manage shared dependencies. Strong analytical judgment and experience using customer feedback, deployment findings, and performance evidence to prioritize product improvements. Demonstrated ability to influence cross-functional teams without direct authority, communicate with technical and executive audiences, and translate strategy into prioritized requirements and acceptance criteria. Preferred Experience evaluating build, buy, and partner options for enterprise platforms or integrated technology solutions. Experience with open-source AI ecosystems and enterprise model-serving or agent-orchestration platforms. Experience supporting product positioning, pricing and packaging decisions, and Go-to-Market execution for enterprise technology offerings. Education: Bachelor's degree in Computer Science, Engineering, Data Science, or a related field, or equivalent relevant professional experience. An MBA or an advanced degree in a relevant technical field is a plus but not required. Disclaimer • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Salary The pay range for this role is $147,050 to $230,850 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave ( US benefits overview ) The compensation and benefits information is accurate as of the date of this posting . click apply for full job details
Amazon Development Center U.S., Inc.
Seattle, Washington
Amazon MQ is a managed AWS service for Apache ActiveMQ and RabbitMQ that streamlines setup, operation, and management of message brokers on AWS. Every day we make it easier for developers to build applications that use the rich features and power of open-source message brokers. We partner with the maintainers of the RabbitMQ and Apache ActiveMQ open source projects to continually evolve and improve the projects with new features and optimizations. The Amazon MQ RabbitMQ team in Seattle is seeking a seasoned engineering leader who brings a unique blend of open-source software expertise and cloud computing acumen. The ideal candidate will have a proven track record of building and nurturing developer communities while delivering mission-critical services at scale. We're looking for someone who can navigate the intersection of open-source collaboration and enterprise-grade service delivery, bringing both worlds together to create exceptional customer experiences. As a leader in our organization, you'll need to demonstrate pragmatic decision-making and thrive in a dynamic, fast-paced environment. Your role will involve empowering and mentoring world-class engineers, fostering a culture of technical excellence, and driving continuous improvement in both software quality and operational efficiency. This position offers the unique opportunity to shape the future of cloud messaging while contributing to the broader open-source ecosystem. BASIC QUALIFICATIONS - 3+ years of engineering team management experience - 7+ years of engineering experience - 8+ years of leading the definition and development of multi tier web services experience - 1+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience - 1+ years of developing large-scale, multi-tiered distributed software systems using Java, C#, or C++ experience - 1+ years of developing large-scale, multi-tiered distributed software systems using service-oriented architecture experience - 1+ years of developing large-scale, multi-tiered distributed software systems using distributed programming experience - 5+ years of Software Engineer, Software Developer, or related occupational experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 184 200.00 USD annually
11/10/2026
Full time
Amazon MQ is a managed AWS service for Apache ActiveMQ and RabbitMQ that streamlines setup, operation, and management of message brokers on AWS. Every day we make it easier for developers to build applications that use the rich features and power of open-source message brokers. We partner with the maintainers of the RabbitMQ and Apache ActiveMQ open source projects to continually evolve and improve the projects with new features and optimizations. The Amazon MQ RabbitMQ team in Seattle is seeking a seasoned engineering leader who brings a unique blend of open-source software expertise and cloud computing acumen. The ideal candidate will have a proven track record of building and nurturing developer communities while delivering mission-critical services at scale. We're looking for someone who can navigate the intersection of open-source collaboration and enterprise-grade service delivery, bringing both worlds together to create exceptional customer experiences. As a leader in our organization, you'll need to demonstrate pragmatic decision-making and thrive in a dynamic, fast-paced environment. Your role will involve empowering and mentoring world-class engineers, fostering a culture of technical excellence, and driving continuous improvement in both software quality and operational efficiency. This position offers the unique opportunity to shape the future of cloud messaging while contributing to the broader open-source ecosystem. BASIC QUALIFICATIONS - 3+ years of engineering team management experience - 7+ years of engineering experience - 8+ years of leading the definition and development of multi tier web services experience - 1+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience - 1+ years of developing large-scale, multi-tiered distributed software systems using Java, C#, or C++ experience - 1+ years of developing large-scale, multi-tiered distributed software systems using service-oriented architecture experience - 1+ years of developing large-scale, multi-tiered distributed software systems using distributed programming experience - 5+ years of Software Engineer, Software Developer, or related occupational experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 184 200.00 USD annually
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment • Traveling within and outside of the regional work area is required. Physical Requirements: • All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MS, Canton - 27.83 - 48.75 USD hourly
11/10/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment • Traveling within and outside of the regional work area is required. Physical Requirements: • All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MS, Canton - 27.83 - 48.75 USD hourly
Description: The Manager of Information Technology leads IT operations for Lucas Oil's manufacturing environment, with primary focus on production floor uptime, plant systems reliability, IT/OT infrastructure, and team leadership. This role oversees plant IT staff, supports capital projects and system operations, partners with plant leadership on automation initiatives, and reports to the Director of Information Technology. Purpose/Duties/Responsibilities: Lead IT operations for a multi-shift manufacturing environment where production floor uptime, reliability, and fast issue resolution are the highest priorities. Oversee plant IT staff, including daily work, performance, development, accountability, and change management. Coordinate and prioritize IT resources to ensure effective support of manufacturing operations and business-critical initiatives. Establish and monitor key performance indicators for system availability, service delivery, incident response, and team performance. Partner with plant leadership, operations, maintenance, engineering, and vendors to support manufacturing technology, automation, and process improvement. Support IT/OT infrastructure planning, implementation, and ongoing support for manufacturing systems, plant floor technology, automation initiatives, and production-critical integrations. Provide enterprise IT support as needed for corporate, remote, plant, and other Lucas Oil locations or assets. Participate in IT budget planning, capital project planning, vendor management, and business case development for IT and manufacturing technology solutions. Manage plant-critical outages, backup, disaster recovery planning, incident response, system performance, and cybersecurity best practices. Support and train users on practical technology solutions that work in a rugged plant environment. Maintain documentation for IT governance, support procedures, automation, manufacturing systems, and internal processes. Stay current on technology trends related to manufacturing, automation, IT infrastructure, cybersecurity, and enterprise operations. Other responsibilities may include IT helpdesk functions, server infrastructure support, Active Directory support, and deskside support for local or remote users. Some travel is required. Requirements: Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift, carry and move equipment weighing up to 40 pounds at times. Frequent walking throughout the manufacturing, warehouse, and office environments. Required Skills: Excellent interpersonal, customer service, and communication skills with production, operations, maintenance, leadership, and technical teams. Hands-on experience supporting SCADA systems (Rockwell preferred), Operational Technology (OT), IT/OT infrastructure, manufacturing integrations, and production-critical systems. Experience supporting technology in manufacturing or industrial environments where uptime, reliability, and practical floor support are critical. Ability to manage competing priorities and respond effectively to business-critical issues. Demonstrated ability to lead, coach, and develop technical teams in a fast-paced manufacturing environment. Strong project management, time management, and organizational skills. . Experience with remote management tools, Microsoft 365 administration, and capital IT or manufacturing technology projects. Strong analytical, troubleshooting, and problem-solving skills; proficient with Microsoft Office Suite or related software. Preferred Qualifications: Experience with Mobile Device Management solutions for Windows, macOS, and Android systems. Experience administering Nutanix environments. Industry certifications such as Microsoft, CompTIA, Fortinet, Rockwell Automation, or ITIL are preferred. Required Education/Experience: Bachelor's degree in computer science, computer engineering, information technology, or a closely related field. 7+ years of progressive information technology experience. 5+ years of supervisory or team leadership experience. Direct experience supporting manufacturing, industrial automation, SCADA, OT, or production-critical systems. PI1d99c6-
11/10/2026
Full time
Description: The Manager of Information Technology leads IT operations for Lucas Oil's manufacturing environment, with primary focus on production floor uptime, plant systems reliability, IT/OT infrastructure, and team leadership. This role oversees plant IT staff, supports capital projects and system operations, partners with plant leadership on automation initiatives, and reports to the Director of Information Technology. Purpose/Duties/Responsibilities: Lead IT operations for a multi-shift manufacturing environment where production floor uptime, reliability, and fast issue resolution are the highest priorities. Oversee plant IT staff, including daily work, performance, development, accountability, and change management. Coordinate and prioritize IT resources to ensure effective support of manufacturing operations and business-critical initiatives. Establish and monitor key performance indicators for system availability, service delivery, incident response, and team performance. Partner with plant leadership, operations, maintenance, engineering, and vendors to support manufacturing technology, automation, and process improvement. Support IT/OT infrastructure planning, implementation, and ongoing support for manufacturing systems, plant floor technology, automation initiatives, and production-critical integrations. Provide enterprise IT support as needed for corporate, remote, plant, and other Lucas Oil locations or assets. Participate in IT budget planning, capital project planning, vendor management, and business case development for IT and manufacturing technology solutions. Manage plant-critical outages, backup, disaster recovery planning, incident response, system performance, and cybersecurity best practices. Support and train users on practical technology solutions that work in a rugged plant environment. Maintain documentation for IT governance, support procedures, automation, manufacturing systems, and internal processes. Stay current on technology trends related to manufacturing, automation, IT infrastructure, cybersecurity, and enterprise operations. Other responsibilities may include IT helpdesk functions, server infrastructure support, Active Directory support, and deskside support for local or remote users. Some travel is required. Requirements: Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift, carry and move equipment weighing up to 40 pounds at times. Frequent walking throughout the manufacturing, warehouse, and office environments. Required Skills: Excellent interpersonal, customer service, and communication skills with production, operations, maintenance, leadership, and technical teams. Hands-on experience supporting SCADA systems (Rockwell preferred), Operational Technology (OT), IT/OT infrastructure, manufacturing integrations, and production-critical systems. Experience supporting technology in manufacturing or industrial environments where uptime, reliability, and practical floor support are critical. Ability to manage competing priorities and respond effectively to business-critical issues. Demonstrated ability to lead, coach, and develop technical teams in a fast-paced manufacturing environment. Strong project management, time management, and organizational skills. . Experience with remote management tools, Microsoft 365 administration, and capital IT or manufacturing technology projects. Strong analytical, troubleshooting, and problem-solving skills; proficient with Microsoft Office Suite or related software. Preferred Qualifications: Experience with Mobile Device Management solutions for Windows, macOS, and Android systems. Experience administering Nutanix environments. Industry certifications such as Microsoft, CompTIA, Fortinet, Rockwell Automation, or ITIL are preferred. Required Education/Experience: Bachelor's degree in computer science, computer engineering, information technology, or a closely related field. 7+ years of progressive information technology experience. 5+ years of supervisory or team leadership experience. Direct experience supporting manufacturing, industrial automation, SCADA, OT, or production-critical systems. PI1d99c6-
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. This role will be physically based at our new MDD Pecos, TX site. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment • Traveling within and outside of the regional work area is required. Physical Requirements: • All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Wink - 30.91 - 54.18 USD hourly
11/10/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. This role will be physically based at our new MDD Pecos, TX site. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment • Traveling within and outside of the regional work area is required. Physical Requirements: • All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Wink - 30.91 - 54.18 USD hourly
Job Description The purpose of this classification is to perform professional and technical work functions in the development, implementation, and management of the City's World Wide Web sites and internet/intranet applications. The following duties are normal for this classification. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Specific duties listed may not be required for all positions within this classification, but are determined by the normal requirements for the particular position. Maintains the City of Tuscaloosa's home page, subdomains and related web sites; maintains related and directly surrounding layers of files; supports all web-related work and technical applications; provides support for the City's intranet. Ensures presentation of a consistent visual image on the City's web sites by promoting uniform fonts, formatting icons, images, layout techniques, and modularization; promotes proper use of language and stays abreast of developing standards; knows current web development standards as published by the World Wide Web Consortium (W3C); is familiar with standard web development languages such as HTML, XHTML, JavaScript and style sheets such as Cascading Style Sheets (CSS). Maintains knowledge of WCAG and ADA standards and other privacy regulations, and general best practices for web content, with experience putting practices in place to meet these requirements. Develops a strategic five-year plan and goals for Web and Digital Strategy. Prioritizes future web development needs. Oversees and executes upon the content strategy and layout of new webpages in high-priority, high-visibility areas, determined collaboratively with Communications. Ensures that City of Tuscaloosa brand standards are upheld and aligned across the City website. Provides high-level page layout support, including building pages. Determines and oversees the Web Developer's assignments; supervises and evaluates assigned staff. Forms strong, collaborative relationships with various stakeholders throughout the City. Responsible for project management and the creation and redesign of pages, including managing the approval process with both departmental units and leadership. Facilitates the testing and launch of new web pages with departments and provides status updates to leadership in the selected areas to ensure continued progress and successful completion of each project. Performs regular reviews of the website at large to recommend priorities to the Director of Communications for future web content projects. Performs additional duties and assists with special projects as assigned, which could include serving as a resource to address website accessibility concerns identified in the selected areas. Partners with IT to provide UX assistance and insight for all front facing systems to ensure user experience standards are met. Configures servers and sets communication parameters which ensure timely delivery of information; ensures servers and browsers are configured so that all City web sites are visible to the largest possible audience; configures network security so that publications are served only to the intended audience. Promotes the City web site to appropriate internal and external audiences; establishes pointers from other relevant sites and web search sites; organizes informational training sessions and encourages promotion of the site through other departmental communications vehicles. Organizes informational training sessions and encourages promotion of the site through other departmental communications vehicles. Develops enterprise-wide web applications; maintains home page and directly surrounding layers of files; manages the evolution of the City's web sites, web related work, and technical applications; provides technical support for problem resolution. Provides publisher and user support and coordinates training for publishers; represents the City on external working and advisory committees. Maintains a content review schedule to ensure website content is current and accurate. Assists with development and delivery of presentations, including but not limited to; graphical design, presentation development, presentation rehearsal and review, setup and removal of projection and presentation equipment. Assists with System Administration and ensures system security policies and processes are followed. Maintains website GIS services delivery in cooperation with the GIS Manager. Maintains template and image archives and related records as required. Assists with the creation of audio-visual assets for use on city website and other communications outlets. Manages digital signage displays throughout city facilities. Answers the telephone; provides information, guidance and assistance; takes and relays messages and/or directs calls to appropriate personnel; returns calls. Responds to questions, problems, and requests for information/assistance from employees, officials or other persons. Collects and use user traffic data to make informed data driven decisions and communicate challenges and progress to departmental units and leadership. Communicates with supervisor, co-workers, users, departments, vendors, and outside agencies to discuss work in progress, exchange information, resolve problems, coordinate equipment needs, provide operational support, and project management. Maintains knowledge of policies, procedures, and laws to provide on-line assistance and develop application functions for automated systems. Maintains knowledge of operating systems and platforms and software programs to operate a computer in an efficient and effective manner. Maintains an awareness of new products, trends, and advances in the profession; reads professional literature; attends workshops, conferences, and training sessions. Performs 24-hour on-call service as required. Operates a motor vehicle to conduct work activities. Copies and distributes correspondence, memoranda, and reports. Recommends policies and procedures that guide and support the provision of quality services by the department. Incorporates continuous quality improvement principles in day -to -day activities. Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner. Must meet regular attendance requirements. Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens. Performs other related duties as required. High school diploma or GED required; bachelor's or associate's degree or technical/vocational school diploma in computer science, information systems, or related field preferred; three years of experience in web design, web development, web programming, web implementation, web administration, web maintenance, or a related field, or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Supervisory experience preferred. Must possess and maintain a valid driver's license. The following requirements are normal for this classification. Specific requirements may not apply to all positions within this classification, but are determined by the normal requirements for the particular position. PHYSICAL REQUIREMENTS: Must be able to operate a variety of equipment, machinery and tools, which may include a personal computer, terminal, terminal server, printer, tape/disk drives, uninterruptible power source, optical disk reader, scanner, modem, plotter, copy machine, facsimile machine, calculator, telephone, etc. Physical demand requirements are at levels of those for light work. DATA COMPREHENSION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things which may include forms, reports, logs, maps, drawings, flow charts, technical manuals, operational manuals, procedural manuals, and reference materials. INTERPERSONAL COMMUNICATION: Requires the ability to speak with and/or signal people to convey or exchange technical information, including giving/receiving assignments and/or directions to/from co-workers, assistants, managers, or supervisors as well as communicating with the general public. LANGUAGE ABILITY: Requires ability to read a variety of technical documentation, directions, instructions, and methods and procedures. Requires the ability to write job related documentation and reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and well-modulated voice. INTELLIGENCE: Requires the ability to learn, understand, and apply relatively complex web development principles and techniques, to understand departmental policies and procedures, to make independent judgments in absence of supervision, and to acquire and be able to expound on knowledge of topics related to primary occupation. VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow verbal and written instructions. NUMERICAL APTITUDE: Requires the ability to add and subtract . click apply for full job details
11/10/2026
Full time
Job Description The purpose of this classification is to perform professional and technical work functions in the development, implementation, and management of the City's World Wide Web sites and internet/intranet applications. The following duties are normal for this classification. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Specific duties listed may not be required for all positions within this classification, but are determined by the normal requirements for the particular position. Maintains the City of Tuscaloosa's home page, subdomains and related web sites; maintains related and directly surrounding layers of files; supports all web-related work and technical applications; provides support for the City's intranet. Ensures presentation of a consistent visual image on the City's web sites by promoting uniform fonts, formatting icons, images, layout techniques, and modularization; promotes proper use of language and stays abreast of developing standards; knows current web development standards as published by the World Wide Web Consortium (W3C); is familiar with standard web development languages such as HTML, XHTML, JavaScript and style sheets such as Cascading Style Sheets (CSS). Maintains knowledge of WCAG and ADA standards and other privacy regulations, and general best practices for web content, with experience putting practices in place to meet these requirements. Develops a strategic five-year plan and goals for Web and Digital Strategy. Prioritizes future web development needs. Oversees and executes upon the content strategy and layout of new webpages in high-priority, high-visibility areas, determined collaboratively with Communications. Ensures that City of Tuscaloosa brand standards are upheld and aligned across the City website. Provides high-level page layout support, including building pages. Determines and oversees the Web Developer's assignments; supervises and evaluates assigned staff. Forms strong, collaborative relationships with various stakeholders throughout the City. Responsible for project management and the creation and redesign of pages, including managing the approval process with both departmental units and leadership. Facilitates the testing and launch of new web pages with departments and provides status updates to leadership in the selected areas to ensure continued progress and successful completion of each project. Performs regular reviews of the website at large to recommend priorities to the Director of Communications for future web content projects. Performs additional duties and assists with special projects as assigned, which could include serving as a resource to address website accessibility concerns identified in the selected areas. Partners with IT to provide UX assistance and insight for all front facing systems to ensure user experience standards are met. Configures servers and sets communication parameters which ensure timely delivery of information; ensures servers and browsers are configured so that all City web sites are visible to the largest possible audience; configures network security so that publications are served only to the intended audience. Promotes the City web site to appropriate internal and external audiences; establishes pointers from other relevant sites and web search sites; organizes informational training sessions and encourages promotion of the site through other departmental communications vehicles. Organizes informational training sessions and encourages promotion of the site through other departmental communications vehicles. Develops enterprise-wide web applications; maintains home page and directly surrounding layers of files; manages the evolution of the City's web sites, web related work, and technical applications; provides technical support for problem resolution. Provides publisher and user support and coordinates training for publishers; represents the City on external working and advisory committees. Maintains a content review schedule to ensure website content is current and accurate. Assists with development and delivery of presentations, including but not limited to; graphical design, presentation development, presentation rehearsal and review, setup and removal of projection and presentation equipment. Assists with System Administration and ensures system security policies and processes are followed. Maintains website GIS services delivery in cooperation with the GIS Manager. Maintains template and image archives and related records as required. Assists with the creation of audio-visual assets for use on city website and other communications outlets. Manages digital signage displays throughout city facilities. Answers the telephone; provides information, guidance and assistance; takes and relays messages and/or directs calls to appropriate personnel; returns calls. Responds to questions, problems, and requests for information/assistance from employees, officials or other persons. Collects and use user traffic data to make informed data driven decisions and communicate challenges and progress to departmental units and leadership. Communicates with supervisor, co-workers, users, departments, vendors, and outside agencies to discuss work in progress, exchange information, resolve problems, coordinate equipment needs, provide operational support, and project management. Maintains knowledge of policies, procedures, and laws to provide on-line assistance and develop application functions for automated systems. Maintains knowledge of operating systems and platforms and software programs to operate a computer in an efficient and effective manner. Maintains an awareness of new products, trends, and advances in the profession; reads professional literature; attends workshops, conferences, and training sessions. Performs 24-hour on-call service as required. Operates a motor vehicle to conduct work activities. Copies and distributes correspondence, memoranda, and reports. Recommends policies and procedures that guide and support the provision of quality services by the department. Incorporates continuous quality improvement principles in day -to -day activities. Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner. Must meet regular attendance requirements. Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens. Performs other related duties as required. High school diploma or GED required; bachelor's or associate's degree or technical/vocational school diploma in computer science, information systems, or related field preferred; three years of experience in web design, web development, web programming, web implementation, web administration, web maintenance, or a related field, or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Supervisory experience preferred. Must possess and maintain a valid driver's license. The following requirements are normal for this classification. Specific requirements may not apply to all positions within this classification, but are determined by the normal requirements for the particular position. PHYSICAL REQUIREMENTS: Must be able to operate a variety of equipment, machinery and tools, which may include a personal computer, terminal, terminal server, printer, tape/disk drives, uninterruptible power source, optical disk reader, scanner, modem, plotter, copy machine, facsimile machine, calculator, telephone, etc. Physical demand requirements are at levels of those for light work. DATA COMPREHENSION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things which may include forms, reports, logs, maps, drawings, flow charts, technical manuals, operational manuals, procedural manuals, and reference materials. INTERPERSONAL COMMUNICATION: Requires the ability to speak with and/or signal people to convey or exchange technical information, including giving/receiving assignments and/or directions to/from co-workers, assistants, managers, or supervisors as well as communicating with the general public. LANGUAGE ABILITY: Requires ability to read a variety of technical documentation, directions, instructions, and methods and procedures. Requires the ability to write job related documentation and reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and well-modulated voice. INTELLIGENCE: Requires the ability to learn, understand, and apply relatively complex web development principles and techniques, to understand departmental policies and procedures, to make independent judgments in absence of supervision, and to acquire and be able to expound on knowledge of topics related to primary occupation. VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow verbal and written instructions. NUMERICAL APTITUDE: Requires the ability to add and subtract . click apply for full job details
Job Description Job Description Application Development Manager - Richmond, TX iSphere is looking for an Application Development Manager for a full-time onsite opportunity in Richmond, TX. This is a hands-on leadership role overseeing the development, implementation, and support of enterprise applications across a multi-platform environment. The client needs someone who can manage people, projects, vendors, budgets, and technical delivery without losing sight of the fact that the applications still have to work for the people using them. You will be leading a development team, tracking software implementations and upgrades, working with the IT Project Management Office, evaluating user requirements, helping determine the right solutions, and making sure those solutions are delivered on time and within budget. There is also a strong vendor and procurement side to this role. You will work directly with vendors, participate in RFPs, review statements of work and agreements, and help make recommendations around software acquisitions, enhancements, and upgrades. What we need: 10+ years of related IT experience 5+ years of supervisory or management experience Strong full stack development background Microsoft Visual Studio and ASP.NET experience Experience with relational databases and/or data modeling tools Strong multi-platform technical knowledge Strong systems analysis and design skills Experience leading software implementation and upgrade projects Experience managing project timelines, deliverables, and budgets Strong customer support background Experience working with vendors, RFPs, SOWs, and software agreements Strong leadership, organizational, communication, and interpersonal skills A bachelor's degree in Computer Science, Information Systems, or a related field is preferred. Additional professional experience may substitute for the degree requirement. This role also involves hiring, performance management, and discipline of assigned staff, so the client needs someone who is comfortable actually managing a team, not just being the most senior developer in the room. Because this is a county environment, you should also be comfortable working with the public, vendors, internal departments, and elected officials, and participating in emergency management activities when required. If you have spent years leading application teams but can still understand the technical side well enough to challenge a design, ask the right questions, and know when something is going sideways, we should talk.
11/10/2026
Full time
Job Description Job Description Application Development Manager - Richmond, TX iSphere is looking for an Application Development Manager for a full-time onsite opportunity in Richmond, TX. This is a hands-on leadership role overseeing the development, implementation, and support of enterprise applications across a multi-platform environment. The client needs someone who can manage people, projects, vendors, budgets, and technical delivery without losing sight of the fact that the applications still have to work for the people using them. You will be leading a development team, tracking software implementations and upgrades, working with the IT Project Management Office, evaluating user requirements, helping determine the right solutions, and making sure those solutions are delivered on time and within budget. There is also a strong vendor and procurement side to this role. You will work directly with vendors, participate in RFPs, review statements of work and agreements, and help make recommendations around software acquisitions, enhancements, and upgrades. What we need: 10+ years of related IT experience 5+ years of supervisory or management experience Strong full stack development background Microsoft Visual Studio and ASP.NET experience Experience with relational databases and/or data modeling tools Strong multi-platform technical knowledge Strong systems analysis and design skills Experience leading software implementation and upgrade projects Experience managing project timelines, deliverables, and budgets Strong customer support background Experience working with vendors, RFPs, SOWs, and software agreements Strong leadership, organizational, communication, and interpersonal skills A bachelor's degree in Computer Science, Information Systems, or a related field is preferred. Additional professional experience may substitute for the degree requirement. This role also involves hiring, performance management, and discipline of assigned staff, so the client needs someone who is comfortable actually managing a team, not just being the most senior developer in the room. Because this is a county environment, you should also be comfortable working with the public, vendors, internal departments, and elected officials, and participating in emergency management activities when required. If you have spent years leading application teams but can still understand the technical side well enough to challenge a design, ask the right questions, and know when something is going sideways, we should talk.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history. AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS' vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures. All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation NOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered. NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities • Managing work and priorities through ticketing system and workflows to complete customer requests and projects • Collaborating with various stakeholders to remove project obstacles • Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords • Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment • Participating in the migration, basic configuration and rollout of new or upgraded hardware Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. A day in the life Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 1+ years of computer networking experience - 1+ years of Linux operating systems experience - Bachelor's degree in Information Technology, Computer Science, or a related field - Experience in computer networking - Experience working with Linux operating systems - Can lift and rack equipment up to 40 pounds - Experience with computer hardware troubleshooting and repair PREFERRED QUALIFICATIONS - Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure - Experience managing work and priorities through a ticketing system - Experience with cabling infrastructure best practices and methodologies - Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 30.91 - 54.18 USD hourly
11/10/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history. AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS' vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures. All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation NOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered. NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities • Managing work and priorities through ticketing system and workflows to complete customer requests and projects • Collaborating with various stakeholders to remove project obstacles • Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords • Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment • Participating in the migration, basic configuration and rollout of new or upgraded hardware Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. A day in the life Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 1+ years of computer networking experience - 1+ years of Linux operating systems experience - Bachelor's degree in Information Technology, Computer Science, or a related field - Experience in computer networking - Experience working with Linux operating systems - Can lift and rack equipment up to 40 pounds - Experience with computer hardware troubleshooting and repair PREFERRED QUALIFICATIONS - Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure - Experience managing work and priorities through a ticketing system - Experience with cabling infrastructure best practices and methodologies - Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 30.91 - 54.18 USD hourly
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Network Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities Moving and implementing large enterprise equipment Installing Fiber and Copper cabling and patching cabling between equipment Ensuring proper safety and security standards are maintained during cabling and rack installation, Following well established hardware installation procedures and break-fix activities Safely using material handling tools and equipment Traveling within and outside of the regional work area is required. Physical Requirements: All physical requirements are expected with reasonable accommodations: Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed Working in cramped and/or elevated and/or noisy environments Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 30.91 - 54.18 USD hourly
11/10/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Network Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities Moving and implementing large enterprise equipment Installing Fiber and Copper cabling and patching cabling between equipment Ensuring proper safety and security standards are maintained during cabling and rack installation, Following well established hardware installation procedures and break-fix activities Safely using material handling tools and equipment Traveling within and outside of the regional work area is required. Physical Requirements: All physical requirements are expected with reasonable accommodations: Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed Working in cramped and/or elevated and/or noisy environments Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 30.91 - 54.18 USD hourly
Job Description We are seeking an experienced and service-oriented IT Service Desk Manager to lead and oversee our IT Service Desk operations. This individual will be responsible for ensuring the delivery of high-quality technical support, managing day-to-day service desk activities, developing team capabilities, and driving continuous improvement across IT support services. The ideal candidate is a strong leader with a customer-first mindset, excellent communication skills, and a solid technical background. They will be responsible for ensuring timely resolution of IT incidents and service requests while maintaining high levels of employee satisfaction, operational efficiency, and service delivery standards. Key Responsibilities Service Desk Leadership & Operations Manage and oversee daily IT Service Desk operations, ensuring timely and effective resolution of incidents and service requests. Lead, mentor, and develop the Service Desk team, establishing clear performance expectations and accountability. Develop, implement, and maintain service desk policies, procedures, workflows, and escalation processes. Ensure appropriate staffing, scheduling, and resource allocation to support business needs. Serve as the escalation point for complex technical issues and critical incidents. IT Service Management Oversee incident, problem, request, and change management processes in alignment with ITIL best practices. Monitor service desk performance against established SLAs and KPIs. Identify recurring issues and implement proactive solutions to reduce ticket volume and improve service quality. Develop and maintain knowledge base documentation, standard operating procedures, and end-user support resources. Drive continuous improvement initiatives to enhance service delivery and operational efficiency. Technical Support & Infrastructure Oversee end-user support for hardware, software, operating systems, applications, mobile devices, and network connectivity. Ensure effective support for Microsoft 365, Active Directory / Entra ID, endpoint management, and other enterprise technology platforms. Partner with infrastructure, security, applications, and other IT teams to resolve technical issues and support business initiatives. Ensure proper onboarding and offboarding processes, including user access provisioning and equipment management. Support IT asset management, software deployment, patching, and endpoint lifecycle activities. Customer Experience & Stakeholder Management Promote a customer-focused culture that prioritizes responsiveness, communication, and employee satisfaction. Build strong working relationships with business stakeholders and department leaders. Communicate service disruptions, major incidents, and resolutions effectively to impacted users. Identify opportunities to improve the overall employee technology experience. Reporting & Performance Management Establish and report on key service desk metrics, including ticket volume, response times, resolution times, SLA compliance, backlog, and customer satisfaction. Analyze service desk trends and provide recommendations to IT leadership. Conduct regular team performance reviews, coaching sessions, and training initiatives. Ensure the team remains current on technology, security standards, and support best practices. Qualifications & Experience Bachelor's degree in Information Technology, Computer Science, or a related field preferred, or equivalent professional experience. Fluency in English and Spanish 5+ years of experience in IT support, service desk, or IT operations. 2+ years of experience managing or leading an IT support or service desk team. Strong understanding of ITIL principles and IT Service Management processes. Experience with ITSM platforms such as ServiceNow, Jira Service Management, Freshservice, or similar tools. Strong knowledge of Microsoft 365, Active Directory / Entra ID, Windows environments, endpoint management, and general IT infrastructure. Experience managing SLAs, KPIs, service desk reporting, and performance metrics. Demonstrated ability to manage escalations, prioritize competing demands, and lead teams in a fast-paced environment. Excellent communication, organizational, analytical, and problem-solving skills.
11/10/2026
Full time
Job Description We are seeking an experienced and service-oriented IT Service Desk Manager to lead and oversee our IT Service Desk operations. This individual will be responsible for ensuring the delivery of high-quality technical support, managing day-to-day service desk activities, developing team capabilities, and driving continuous improvement across IT support services. The ideal candidate is a strong leader with a customer-first mindset, excellent communication skills, and a solid technical background. They will be responsible for ensuring timely resolution of IT incidents and service requests while maintaining high levels of employee satisfaction, operational efficiency, and service delivery standards. Key Responsibilities Service Desk Leadership & Operations Manage and oversee daily IT Service Desk operations, ensuring timely and effective resolution of incidents and service requests. Lead, mentor, and develop the Service Desk team, establishing clear performance expectations and accountability. Develop, implement, and maintain service desk policies, procedures, workflows, and escalation processes. Ensure appropriate staffing, scheduling, and resource allocation to support business needs. Serve as the escalation point for complex technical issues and critical incidents. IT Service Management Oversee incident, problem, request, and change management processes in alignment with ITIL best practices. Monitor service desk performance against established SLAs and KPIs. Identify recurring issues and implement proactive solutions to reduce ticket volume and improve service quality. Develop and maintain knowledge base documentation, standard operating procedures, and end-user support resources. Drive continuous improvement initiatives to enhance service delivery and operational efficiency. Technical Support & Infrastructure Oversee end-user support for hardware, software, operating systems, applications, mobile devices, and network connectivity. Ensure effective support for Microsoft 365, Active Directory / Entra ID, endpoint management, and other enterprise technology platforms. Partner with infrastructure, security, applications, and other IT teams to resolve technical issues and support business initiatives. Ensure proper onboarding and offboarding processes, including user access provisioning and equipment management. Support IT asset management, software deployment, patching, and endpoint lifecycle activities. Customer Experience & Stakeholder Management Promote a customer-focused culture that prioritizes responsiveness, communication, and employee satisfaction. Build strong working relationships with business stakeholders and department leaders. Communicate service disruptions, major incidents, and resolutions effectively to impacted users. Identify opportunities to improve the overall employee technology experience. Reporting & Performance Management Establish and report on key service desk metrics, including ticket volume, response times, resolution times, SLA compliance, backlog, and customer satisfaction. Analyze service desk trends and provide recommendations to IT leadership. Conduct regular team performance reviews, coaching sessions, and training initiatives. Ensure the team remains current on technology, security standards, and support best practices. Qualifications & Experience Bachelor's degree in Information Technology, Computer Science, or a related field preferred, or equivalent professional experience. Fluency in English and Spanish 5+ years of experience in IT support, service desk, or IT operations. 2+ years of experience managing or leading an IT support or service desk team. Strong understanding of ITIL principles and IT Service Management processes. Experience with ITSM platforms such as ServiceNow, Jira Service Management, Freshservice, or similar tools. Strong knowledge of Microsoft 365, Active Directory / Entra ID, Windows environments, endpoint management, and general IT infrastructure. Experience managing SLAs, KPIs, service desk reporting, and performance metrics. Demonstrated ability to manage escalations, prioritize competing demands, and lead teams in a fast-paced environment. Excellent communication, organizational, analytical, and problem-solving skills.
LexisNexis Legal & Professional
Raleigh, North Carolina
This job is with LexisNexis Legal & Professional , an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About our Team: LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role: The Manager, Internal Comms, Content & Comms Channels is a critical member of the Corporate Communications team, supporting global internal communications across LNLP. This role owns the platforms, content production processes, and communication channels that connect employees to the business every day. Working closely with HR, Finance, Legal, executive leadership, and cross-functional stakeholders, you will lead the development, management, and optimization of internal communications platforms and content experiences. You will leverage AI-powered tools to improve efficiency, accelerate content creation, enhance personalization, and drive data-informed communications strategies. Success in this role requires a combination of communications expertise, digital platform knowledge, editorial excellence, operational discipline, and the ability to influence stakeholders across a global organization. This position serves as a trusted advisor and operational leader, ensuring communications are delivered effectively, consistently, and on a scale. Responsibilities: This role is the operational and editorial backbone of internal communications, owning the platforms, content, and digital spaces that employees rely on every day, and setting the standards that make everything work better. Communications Platforms & Operations Own and administer the internal email communications platform - managing configuration, templates, scheduling, and troubleshooting; use AI to evaluate communications performance, analyze audience engagement, and inform how future sends are structured and targeted Serve as the primary point of contact with the email platform vendor, coordinating updates and escalating issues as needed; provide training and support to internal users as needed Lead the expansion and optimization of Microsoft Viva tools - with a focus on growing Viva Engage adoption and exploring the broader Viva suite to deepen employee connection, improve reach, and enhance the digital employee experience; familiarity with Amplify preferred. Work with internal users to maximize adoption and potential offered by tools; continuously evaluating how AI-powered features within these platforms can extend impact and drive smarter communications. Coordinate with RELX internal communications on shared initiatives, enterprise-wide programs, aligned messaging, and evolving comms tools and platforms. Co-own and manage the channel execution and logistics for the bimonthly Manager Communications program - building and sending supporting emails, publishing to Viva Engage, coordinating the optional Teams session, and ensuring consistent, on-time delivery every cycle Intranet & Digital Content Own the SharePoint-based intranet experience, including content strategy, governance, architecture, user experience, and editorial standards. Establish best practices, templates, and publishing standards across internal communication channels. Maintain and enhance assigned corporate web properties and internal digital communication spaces. Ensure content remains accurate, relevant, accessible, and aligned with organizational priorities. Content Production & Editorial Create, edit, and publish internal communications across multiple formats including emails, intranet content, leadership communications, digital signage, newsletters, and employee engagement campaigns. Leverage AI-enabled tools throughout the content development process to improve quality, consistency, speed, and impact. Apply strong editorial judgment to simplify complex information and create engaging employee-facing content. Collaborate with business leaders to translate strategic initiatives into compelling communications. Team Collaboration & Continuity Work closely with comms teammates to maintain consistent processes, shared standards, and aligned ways of working - including a clear understanding of routing, approval workflows, and how communications move from draft to send. Provide comms support for HR, Finance, and Legal, supporting HR programs, benefits, and talent initiatives, translating Finance content into clear messaging for a broad employee audience, and backing compliance and rule of law communications. Use AI to handle drafting volume, tailor messages for a global workforce, and keep tone and accuracy consistent. Requirements: 5-8+ years of experience in Internal Communications, Corporate Communications, Employee Communications, Public Relations, or a related field within a mid-sized or large organization. Demonstrated experience working with senior leaders, executives, and global stakeholders. Deep hands-on experience with Microsoft 365 technologies, including: -SharePoint -Microsoft Teams -Viva Engage -Microsoft Viva Suite Enterprise communication platforms and email distribution systems Experience managing digital communication channels, intranet environments, and employee engagement platforms. Strong project management skills and the ability to manage multiple priorities in a fast-paced environment. Work in a way that works for you: We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .
11/10/2026
Full time
This job is with LexisNexis Legal & Professional , an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About our Team: LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role: The Manager, Internal Comms, Content & Comms Channels is a critical member of the Corporate Communications team, supporting global internal communications across LNLP. This role owns the platforms, content production processes, and communication channels that connect employees to the business every day. Working closely with HR, Finance, Legal, executive leadership, and cross-functional stakeholders, you will lead the development, management, and optimization of internal communications platforms and content experiences. You will leverage AI-powered tools to improve efficiency, accelerate content creation, enhance personalization, and drive data-informed communications strategies. Success in this role requires a combination of communications expertise, digital platform knowledge, editorial excellence, operational discipline, and the ability to influence stakeholders across a global organization. This position serves as a trusted advisor and operational leader, ensuring communications are delivered effectively, consistently, and on a scale. Responsibilities: This role is the operational and editorial backbone of internal communications, owning the platforms, content, and digital spaces that employees rely on every day, and setting the standards that make everything work better. Communications Platforms & Operations Own and administer the internal email communications platform - managing configuration, templates, scheduling, and troubleshooting; use AI to evaluate communications performance, analyze audience engagement, and inform how future sends are structured and targeted Serve as the primary point of contact with the email platform vendor, coordinating updates and escalating issues as needed; provide training and support to internal users as needed Lead the expansion and optimization of Microsoft Viva tools - with a focus on growing Viva Engage adoption and exploring the broader Viva suite to deepen employee connection, improve reach, and enhance the digital employee experience; familiarity with Amplify preferred. Work with internal users to maximize adoption and potential offered by tools; continuously evaluating how AI-powered features within these platforms can extend impact and drive smarter communications. Coordinate with RELX internal communications on shared initiatives, enterprise-wide programs, aligned messaging, and evolving comms tools and platforms. Co-own and manage the channel execution and logistics for the bimonthly Manager Communications program - building and sending supporting emails, publishing to Viva Engage, coordinating the optional Teams session, and ensuring consistent, on-time delivery every cycle Intranet & Digital Content Own the SharePoint-based intranet experience, including content strategy, governance, architecture, user experience, and editorial standards. Establish best practices, templates, and publishing standards across internal communication channels. Maintain and enhance assigned corporate web properties and internal digital communication spaces. Ensure content remains accurate, relevant, accessible, and aligned with organizational priorities. Content Production & Editorial Create, edit, and publish internal communications across multiple formats including emails, intranet content, leadership communications, digital signage, newsletters, and employee engagement campaigns. Leverage AI-enabled tools throughout the content development process to improve quality, consistency, speed, and impact. Apply strong editorial judgment to simplify complex information and create engaging employee-facing content. Collaborate with business leaders to translate strategic initiatives into compelling communications. Team Collaboration & Continuity Work closely with comms teammates to maintain consistent processes, shared standards, and aligned ways of working - including a clear understanding of routing, approval workflows, and how communications move from draft to send. Provide comms support for HR, Finance, and Legal, supporting HR programs, benefits, and talent initiatives, translating Finance content into clear messaging for a broad employee audience, and backing compliance and rule of law communications. Use AI to handle drafting volume, tailor messages for a global workforce, and keep tone and accuracy consistent. Requirements: 5-8+ years of experience in Internal Communications, Corporate Communications, Employee Communications, Public Relations, or a related field within a mid-sized or large organization. Demonstrated experience working with senior leaders, executives, and global stakeholders. Deep hands-on experience with Microsoft 365 technologies, including: -SharePoint -Microsoft Teams -Viva Engage -Microsoft Viva Suite Enterprise communication platforms and email distribution systems Experience managing digital communication channels, intranet environments, and employee engagement platforms. Strong project management skills and the ability to manage multiple priorities in a fast-paced environment. Work in a way that works for you: We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .
This job is with Aristocrat, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Job Serving as an experienced delivery leader on the Global Product Strategic Delivery Team, the Senior Program Manager is responsible for guiding complex, enterprise-scale initiatives across Aristocrat's global product portfolio. This professional role drives cross-functional execution across Product, Technology, Engineering, Operations, Commercial, Compliance, and leadership teams to ensure strategic priorities are translated into clear plans, disciplined governance, measurable outcomes, and sustained business value. As a trusted partner to senior leaders, this role provides structure in ambiguity, influences alignment across matrixed teams, and drives accountability for delivery commitments, risks, dependencies, decisions, and outcomes. The Senior Program Manager operates with a high degree of autonomy. They engage regularly with senior management. They help mature standards, tools, data analysis, and fulfillment practices across the organization. What You'll Do Lead end-to-end delivery of complex, cross-functional programs with enterprise visibility, business-critical outcomes, and multiple interconnected workstreams. Translate strategic objectives into actionable delivery plans, achievements, success measures, governance routines, and ownership models. Drive program outcomes through partnership with business leaders to define success measures, connect delivery plans to measurable business objectives, track benefits realization, and ensure programs deliver intended business value. Establish and maintain executive-level program artifacts, dashboards, reporting, and performance metrics that provide clarity and enable informed decision-making. Proactively identify, assess, raise, and drive resolution of risks, issues, dependencies, decision points, and delivery constraints. Facilitate governance forums, leadership reviews, and decision-making routines that promote timely resolution of critical issues, clear accountability, and disciplined execution. Influence cross-functional teams without direct authority by clarifying scope, sequencing, commitments, trade-offs, and success measures. Influence the continuous improvement of standards, delivery methodologies, tools, templates, and reporting practices while mentoring less experienced team members. Own program outcomes by aligning delivery plans with quantifiable business objectives, customer impact, financial considerations, and executive-level success metrics. What We're Looking For Bachelor's degree in business, Technology, Information Systems, Finance, Product, or a related field; equivalent experience may be considered. 10+ years of experience leading complex programs, critical initiatives, enterprise delivery efforts, or related cross-functional transformation work. Proven success operating as a seasoned program leader across multiple functional areas, preferably in product, technology, gaming, digital, or similarly complex environments. Strong executive communication skills, including the ability to frame complex issues, risks, decisions, dependencies, and trade-offs clearly for senior leadership. Demonstrated ability to influence without authority, build trust with collaborators, and gain alignment in sensitive, ambiguous, or fast-paced situations. Strong knowledge of program management practices, governance models, risk and dependency management, performance reporting, and delivery methodologies. Experience working with globally distributed teams and within environments involving regulatory, compliance, operational, or commercialization constraints. Advanced proficiency with enterprise delivery tools such as Jira, Confluence, Microsoft Project, SharePoint, Excel, PowerPoint, Smartsheet, and Power BI. Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness), and regulated online real-money gaming (Aristocrat Interactive). Our team of over 7,400 employees worldwide is united by our company's mission of bringing joy to life through the power of play. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. Diversity and inclusion are integral to our values of Talent Unleashed, Collective Brilliance, Good Business, Good Citizen, and It's All About the Player. We celebrate diversity and do not discriminate based on gender, race, religion, colour, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat. Compensation Philosophy We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location. Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits. Specific details about compensation and benefits for this position will be discussed during the recruitment process.
11/10/2026
Full time
This job is with Aristocrat, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Job Serving as an experienced delivery leader on the Global Product Strategic Delivery Team, the Senior Program Manager is responsible for guiding complex, enterprise-scale initiatives across Aristocrat's global product portfolio. This professional role drives cross-functional execution across Product, Technology, Engineering, Operations, Commercial, Compliance, and leadership teams to ensure strategic priorities are translated into clear plans, disciplined governance, measurable outcomes, and sustained business value. As a trusted partner to senior leaders, this role provides structure in ambiguity, influences alignment across matrixed teams, and drives accountability for delivery commitments, risks, dependencies, decisions, and outcomes. The Senior Program Manager operates with a high degree of autonomy. They engage regularly with senior management. They help mature standards, tools, data analysis, and fulfillment practices across the organization. What You'll Do Lead end-to-end delivery of complex, cross-functional programs with enterprise visibility, business-critical outcomes, and multiple interconnected workstreams. Translate strategic objectives into actionable delivery plans, achievements, success measures, governance routines, and ownership models. Drive program outcomes through partnership with business leaders to define success measures, connect delivery plans to measurable business objectives, track benefits realization, and ensure programs deliver intended business value. Establish and maintain executive-level program artifacts, dashboards, reporting, and performance metrics that provide clarity and enable informed decision-making. Proactively identify, assess, raise, and drive resolution of risks, issues, dependencies, decision points, and delivery constraints. Facilitate governance forums, leadership reviews, and decision-making routines that promote timely resolution of critical issues, clear accountability, and disciplined execution. Influence cross-functional teams without direct authority by clarifying scope, sequencing, commitments, trade-offs, and success measures. Influence the continuous improvement of standards, delivery methodologies, tools, templates, and reporting practices while mentoring less experienced team members. Own program outcomes by aligning delivery plans with quantifiable business objectives, customer impact, financial considerations, and executive-level success metrics. What We're Looking For Bachelor's degree in business, Technology, Information Systems, Finance, Product, or a related field; equivalent experience may be considered. 10+ years of experience leading complex programs, critical initiatives, enterprise delivery efforts, or related cross-functional transformation work. Proven success operating as a seasoned program leader across multiple functional areas, preferably in product, technology, gaming, digital, or similarly complex environments. Strong executive communication skills, including the ability to frame complex issues, risks, decisions, dependencies, and trade-offs clearly for senior leadership. Demonstrated ability to influence without authority, build trust with collaborators, and gain alignment in sensitive, ambiguous, or fast-paced situations. Strong knowledge of program management practices, governance models, risk and dependency management, performance reporting, and delivery methodologies. Experience working with globally distributed teams and within environments involving regulatory, compliance, operational, or commercialization constraints. Advanced proficiency with enterprise delivery tools such as Jira, Confluence, Microsoft Project, SharePoint, Excel, PowerPoint, Smartsheet, and Power BI. Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness), and regulated online real-money gaming (Aristocrat Interactive). Our team of over 7,400 employees worldwide is united by our company's mission of bringing joy to life through the power of play. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. Diversity and inclusion are integral to our values of Talent Unleashed, Collective Brilliance, Good Business, Good Citizen, and It's All About the Player. We celebrate diversity and do not discriminate based on gender, race, religion, colour, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat. Compensation Philosophy We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location. Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits. Specific details about compensation and benefits for this position will be discussed during the recruitment process.
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. This position is for full-time, onsite employment at the Family Dollar Chesapeake, VA Store Support Center. We handle relocation for anyone interested outside of the Hampton Roads, VA area Summary of Position (Job Purpose) We are looking for a skilled Mobile Application Developer to join our growing technology software development team. The ideal candidate will have a minimum of 3+ years of experience as a mobile application developer. In this role, you will design, architect, and build highly performing mobile applications across both iOS and Android platforms. You will collaborate closely with UI/UX designers and backend engineers to turn beautiful wireframes into smooth, responsive, and secure user experiences. This role is responsible for the development and code quality for the Family Dollar Mobile Application in collaboration with the Digital Product Manager for Mobile Applications. The Developer needs to be highly collaborative, well organized, with strong communication & problem-solving skills. The ideal candidate should also have Management experience to lead individual contributor(s), contractors & vendors as the role evolves over time to include additional digital responsibilities. Principal Duties and Responsibilities Cross-Platform Development: Build pixel-perfect, buttery-smooth user interfaces across iOS and Android apps using React Native. Native API Integration: Leverage native APIs and build custom bridges to connect JavaScript with native iOS (Swift) and Android (Kotlin) code when necessary. Performance Optimization: Diagnose bottlenecks and fix performance flaws to ensure applications match native-speed responsiveness. State Management: Implement clean architectures using modern state management libraries. API Consumption: Integrate backend RESTful or GraphQL APIs and handle complex asynchronous workflows. App Store Management: Oversee deployment pipelines and manage submissions to the Apple App Store and Google Play Console. Code Quality Assurance: Maintain clean, documented code and write automated testing suites to protect app stability. Code Review: Review and validate the code that is being developed by the support team. This is not to be considered a complete list of job duties, as they may be amended or added to as needed. Minimum Requirements/Qualifications Expert proficiency in JavaScript (ES6+) and TypeScript. Complete understanding of the React Native ecosystem, hooks, and component life cycles. Practical experience setting up complex routing patterns with React Navigation. Solid grasp of Redux Toolkit, Zustand, or Context API. Comfort working with platform tools like Android Studio, and Xcode. Proficiency with automated testing frameworks such as Browserstack. Experience with CI/CD tools tailored for mobile automation, such as GitLab Actions. Mastery of Git workflows and repository management. Experience with mobile monitoring and debugging tools such as Firebase Crashlytics or similar. Experience implementing push notifications and deep linking. Experience in integrating mobile applications with eCommerce, loyalty, authentication, and enterprise backend systems. Bachelor's degree in computer science, Mobile Development, or equivalent technical field. 3+ years of professional mobile app development experience. Prior background migrating existing web applications (React.js) into mobile environments. Familiarity with offline data storage strategies and local synchronization databases like SQLite or Realm. Strong oral and written communication skills. Strong leadership skills, with the ability to motivate, mentor and develop team members Knowledge of Oracle Commerce a plus "Projected Salary Range: $111,000 to $139,000" 20% Bonus opportunity + other incentives Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Full time 510 Volvo Parkway,Chesapeake,Virginia 23320 IT Development Family Dollar
11/10/2026
Full time
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. This position is for full-time, onsite employment at the Family Dollar Chesapeake, VA Store Support Center. We handle relocation for anyone interested outside of the Hampton Roads, VA area Summary of Position (Job Purpose) We are looking for a skilled Mobile Application Developer to join our growing technology software development team. The ideal candidate will have a minimum of 3+ years of experience as a mobile application developer. In this role, you will design, architect, and build highly performing mobile applications across both iOS and Android platforms. You will collaborate closely with UI/UX designers and backend engineers to turn beautiful wireframes into smooth, responsive, and secure user experiences. This role is responsible for the development and code quality for the Family Dollar Mobile Application in collaboration with the Digital Product Manager for Mobile Applications. The Developer needs to be highly collaborative, well organized, with strong communication & problem-solving skills. The ideal candidate should also have Management experience to lead individual contributor(s), contractors & vendors as the role evolves over time to include additional digital responsibilities. Principal Duties and Responsibilities Cross-Platform Development: Build pixel-perfect, buttery-smooth user interfaces across iOS and Android apps using React Native. Native API Integration: Leverage native APIs and build custom bridges to connect JavaScript with native iOS (Swift) and Android (Kotlin) code when necessary. Performance Optimization: Diagnose bottlenecks and fix performance flaws to ensure applications match native-speed responsiveness. State Management: Implement clean architectures using modern state management libraries. API Consumption: Integrate backend RESTful or GraphQL APIs and handle complex asynchronous workflows. App Store Management: Oversee deployment pipelines and manage submissions to the Apple App Store and Google Play Console. Code Quality Assurance: Maintain clean, documented code and write automated testing suites to protect app stability. Code Review: Review and validate the code that is being developed by the support team. This is not to be considered a complete list of job duties, as they may be amended or added to as needed. Minimum Requirements/Qualifications Expert proficiency in JavaScript (ES6+) and TypeScript. Complete understanding of the React Native ecosystem, hooks, and component life cycles. Practical experience setting up complex routing patterns with React Navigation. Solid grasp of Redux Toolkit, Zustand, or Context API. Comfort working with platform tools like Android Studio, and Xcode. Proficiency with automated testing frameworks such as Browserstack. Experience with CI/CD tools tailored for mobile automation, such as GitLab Actions. Mastery of Git workflows and repository management. Experience with mobile monitoring and debugging tools such as Firebase Crashlytics or similar. Experience implementing push notifications and deep linking. Experience in integrating mobile applications with eCommerce, loyalty, authentication, and enterprise backend systems. Bachelor's degree in computer science, Mobile Development, or equivalent technical field. 3+ years of professional mobile app development experience. Prior background migrating existing web applications (React.js) into mobile environments. Familiarity with offline data storage strategies and local synchronization databases like SQLite or Realm. Strong oral and written communication skills. Strong leadership skills, with the ability to motivate, mentor and develop team members Knowledge of Oracle Commerce a plus "Projected Salary Range: $111,000 to $139,000" 20% Bonus opportunity + other incentives Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Full time 510 Volvo Parkway,Chesapeake,Virginia 23320 IT Development Family Dollar
NAFSA: Association of International Educators
Washington, Washington DC
Job Description Job Description ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PId291aae216bb-9543
11/10/2026
Full time
Job Description Job Description ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PId291aae216bb-9543
Job Description Job Description Lead Security Analyst - Swing Full-Time, Exempt Location: This position is onsite in the Phoenix, AZ area We are looking for a Swing Shift Lead to join the Lumifi Cyber Analyst team. The Swing Shift Lead is expected to be hands on operationally and supervise the analysts on the swing shift, but more so focused on leading projects to improve the team, identify gaps and solutions, improve the documentation and processes, and prioritizing the case workload amongst the team. The Swing Shift Lead will have several direct reports of junior and senior analysts on the swing shift and will report to the SOC Manager. The shift will be Monday through Friday, 1pm to 9pm Phoenix Time or 12pm to 8pm. Primary Duties Aid in the development and revision of security operation center procedures, protocols, and systems Identify and lead projects with the focus of making technological and procedural improvements to SOC operations Ensure efficient and cost-effective staffing and scheduling Handle escalated customer facing issues and be the designated incident lead for major incidents Develop and execute training for all SOC functions Provide first-line supervision, mentoring, and leadership of team members Manage a staff of security analysts, hire and train new staff, conduct performance reviews, and provide leadership and coaching for team members Assist on an as needed basis with triaging alerts and threat hunting Maintain on-call hours to handle escalated events after hours and maintain the ability to provide rare emergency coverage in the SOC if needed Requirements Define metrics and reporting strategies that effectively communicate successes and progress of the analyst team Ability to analyze packet captures/data and logs to perform incident response and identify potential compromises to customer networks Possesses a solid understanding of the TCP/IP protocol suite, security architecture, and common TTP's (tactics, techniques, and procedures) used by threat actors Experience analyzing both log and packet data in a SIEM (RSA NetWitness, Azure Sentinel, Splunk, etc.) Strong understanding of incident response methodologies and reporting Excellent communication skills, both written and verbal Able to remain calm and handle high stress situations in a fast-paced environment Strong analytical and problem-solving skills Self-motivated and able to balance multiple concurrent projects Preferred Qualifications Minimum of 6 years of experience performing triage/incident response in enterprise environments Minimum of four years of experience performing forensic analysis of logs and packet captures to identify malicious artifacts Prior experience mentoring/leading a small team Higher level security certifications (CEH, GCIH, GCFA, GCFE, GCTI, GCIA, GREM, GPEN, GFNA, OCSP, CISSP, CISM) Strong understanding of ATT&CK Framework, common web attacks, NIST or SANS Incident Handling Procedures, knowledge of Windows and Linux operating systems, and networking principle Shift: 1pm to 9pm or 12pm to 8pm, Phoenix Time Benefits Include: Recharge in Style: Need some downtime? We've got your back with self-managed time off to rest, recharge Great Healthcare Coverage: Your well-being is a priority for us. That's why we offer exceptional healthcare coverage to keep you in tip-top shape with 80% employer coverage. Holistic Well-Being: We're not just about the basics. Dive into our holistic well-being programs that cover everything from family planning to much, much more. Fully Stocked Snack Bar for our onsite team Comprehensive Professional Development Benefits: Regular training sessions and workshops, personalized career coaching, opportunities for conferences and seminars, and access to leading online learning platforms for self-paced skill development. All candidates must be eligible to work in the U.S. for any employer. We are an E-Verify employer. Lumifi welcomes and encourages diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race color, religion, sex, sexual orientation, gender identity, national origin or disability. Powered by JazzHR 6uRmLHPlvG
11/10/2026
Full time
Job Description Job Description Lead Security Analyst - Swing Full-Time, Exempt Location: This position is onsite in the Phoenix, AZ area We are looking for a Swing Shift Lead to join the Lumifi Cyber Analyst team. The Swing Shift Lead is expected to be hands on operationally and supervise the analysts on the swing shift, but more so focused on leading projects to improve the team, identify gaps and solutions, improve the documentation and processes, and prioritizing the case workload amongst the team. The Swing Shift Lead will have several direct reports of junior and senior analysts on the swing shift and will report to the SOC Manager. The shift will be Monday through Friday, 1pm to 9pm Phoenix Time or 12pm to 8pm. Primary Duties Aid in the development and revision of security operation center procedures, protocols, and systems Identify and lead projects with the focus of making technological and procedural improvements to SOC operations Ensure efficient and cost-effective staffing and scheduling Handle escalated customer facing issues and be the designated incident lead for major incidents Develop and execute training for all SOC functions Provide first-line supervision, mentoring, and leadership of team members Manage a staff of security analysts, hire and train new staff, conduct performance reviews, and provide leadership and coaching for team members Assist on an as needed basis with triaging alerts and threat hunting Maintain on-call hours to handle escalated events after hours and maintain the ability to provide rare emergency coverage in the SOC if needed Requirements Define metrics and reporting strategies that effectively communicate successes and progress of the analyst team Ability to analyze packet captures/data and logs to perform incident response and identify potential compromises to customer networks Possesses a solid understanding of the TCP/IP protocol suite, security architecture, and common TTP's (tactics, techniques, and procedures) used by threat actors Experience analyzing both log and packet data in a SIEM (RSA NetWitness, Azure Sentinel, Splunk, etc.) Strong understanding of incident response methodologies and reporting Excellent communication skills, both written and verbal Able to remain calm and handle high stress situations in a fast-paced environment Strong analytical and problem-solving skills Self-motivated and able to balance multiple concurrent projects Preferred Qualifications Minimum of 6 years of experience performing triage/incident response in enterprise environments Minimum of four years of experience performing forensic analysis of logs and packet captures to identify malicious artifacts Prior experience mentoring/leading a small team Higher level security certifications (CEH, GCIH, GCFA, GCFE, GCTI, GCIA, GREM, GPEN, GFNA, OCSP, CISSP, CISM) Strong understanding of ATT&CK Framework, common web attacks, NIST or SANS Incident Handling Procedures, knowledge of Windows and Linux operating systems, and networking principle Shift: 1pm to 9pm or 12pm to 8pm, Phoenix Time Benefits Include: Recharge in Style: Need some downtime? We've got your back with self-managed time off to rest, recharge Great Healthcare Coverage: Your well-being is a priority for us. That's why we offer exceptional healthcare coverage to keep you in tip-top shape with 80% employer coverage. Holistic Well-Being: We're not just about the basics. Dive into our holistic well-being programs that cover everything from family planning to much, much more. Fully Stocked Snack Bar for our onsite team Comprehensive Professional Development Benefits: Regular training sessions and workshops, personalized career coaching, opportunities for conferences and seminars, and access to leading online learning platforms for self-paced skill development. All candidates must be eligible to work in the U.S. for any employer. We are an E-Verify employer. Lumifi welcomes and encourages diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race color, religion, sex, sexual orientation, gender identity, national origin or disability. Powered by JazzHR 6uRmLHPlvG
Job Description Job Description We are seeking motivated Application Software Developers/Engineers at the Senior, Intermediate, and Junior levels to support the USDA National Agricultural Library (NAL) scientific research data applications. This position provides Operations and Maintenance (O&M) support and application development for scientific data platforms including GeoData (open-source software), Ag Data Commons (SaaS platform with local data harvests), and related scientific research data products. The ideal candidate will have experience developing modern web applications, designing microservices, supporting scientific data repositories, and working within Linux-based environments using open-source technologies. Task and Duties: Provide Operations and Maintenance (O&M) support for NAL scientific research data applications. Design, develop, and maintain microservices supporting scientific data ingest, processing, and data egress. Develop and maintain system architecture documentation, API specifications, technical diagrams, and data models. Support application enhancements, software updates, testing, troubleshooting, deployment, and production releases. Configure and maintain SaaS application environments, including application configuration updates and data migration activities. Develop repository reporting dashboards and analytics for scientific repository usage and statistics. Design and implement RESTful APIs supporting internal and external integrations. Develop and execute testing protocols, quality assurance (QA) processes, automated testing, and UI testing. Support ETL processes and data migration activities for application modernization efforts. Ensure applications comply with federal accessibility standards, including Section 508 and WCAG 2.x AA requirements. Troubleshoot production issues and provide technical support throughout the software development lifecycle. Participate in Agile development activities including sprint planning, code reviews, and technical documentation. Collaborate with federal stakeholders, developers, data managers, and system administrators to deliver high-quality software solutions. Required Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical discipline (or equivalent experience). Minimum 5 years of professional experience developing customized applications. Demonstrated experience with: XML transforms and XML Schema JavaScript frameworks (Angular preferred) JSON HTML5 OpenLayers 3 Groovy PostgreSQL PostGIS Linux command-line tools Drupal Python or other scripting languages RESTful API design and implementation Minimum 1 year of experience working with open-source software and tools. Experience designing and implementing microservices-based architectures. Familiarity with containerization technologies (Docker, Kubernetes, or similar). Experience developing metadata-driven microservices supporting scientific data ingest and egress. Experience with ETL processes, data migration tools, and application configuration updates. Experience with scientific metadata creation, curation, and repository management tools. Experience deploying and maintaining web applications in production environments. Experience working with geographic information systems (GIS) and geospatial data applications. Strong experience with relational databases including PostgreSQL and MySQL. Experience using Git/GitHub version control. Strong Linux administration and command-line proficiency. Expert knowledge of HTML, XHTML, CSS, and responsive web development. Knowledge of the U.S. Web Design System (USWDS) and USDA Digital Strategy Playbook. Minimum 2 years of practical experience performing Section 508 testing, remediation, and accessibility compliance. Practical experience ensuring applications meet WCAG 2.x AA accessibility requirements. Excellent communication, collaboration, analytical, and customer service skills. Ability to work independently and within cross-functional teams. About One Federal Solution: One Federal Solution (OFS) is an innovative Professional Services provider with over 20 years of experience supporting Defense and Civilian agencies. OFS specializes in Business Intelligence, Acquisition and Procurement, and other Professional Services. We are pioneers, builders, thought leaders, and pride ourselves in thinking outside the box to co-create with our customers, helping them achieve excellent enterprise-wide outcomes. As a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), OFS is committed to providing people who deliver high performance and excellence to our government partners.
11/10/2026
Full time
Job Description Job Description We are seeking motivated Application Software Developers/Engineers at the Senior, Intermediate, and Junior levels to support the USDA National Agricultural Library (NAL) scientific research data applications. This position provides Operations and Maintenance (O&M) support and application development for scientific data platforms including GeoData (open-source software), Ag Data Commons (SaaS platform with local data harvests), and related scientific research data products. The ideal candidate will have experience developing modern web applications, designing microservices, supporting scientific data repositories, and working within Linux-based environments using open-source technologies. Task and Duties: Provide Operations and Maintenance (O&M) support for NAL scientific research data applications. Design, develop, and maintain microservices supporting scientific data ingest, processing, and data egress. Develop and maintain system architecture documentation, API specifications, technical diagrams, and data models. Support application enhancements, software updates, testing, troubleshooting, deployment, and production releases. Configure and maintain SaaS application environments, including application configuration updates and data migration activities. Develop repository reporting dashboards and analytics for scientific repository usage and statistics. Design and implement RESTful APIs supporting internal and external integrations. Develop and execute testing protocols, quality assurance (QA) processes, automated testing, and UI testing. Support ETL processes and data migration activities for application modernization efforts. Ensure applications comply with federal accessibility standards, including Section 508 and WCAG 2.x AA requirements. Troubleshoot production issues and provide technical support throughout the software development lifecycle. Participate in Agile development activities including sprint planning, code reviews, and technical documentation. Collaborate with federal stakeholders, developers, data managers, and system administrators to deliver high-quality software solutions. Required Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical discipline (or equivalent experience). Minimum 5 years of professional experience developing customized applications. Demonstrated experience with: XML transforms and XML Schema JavaScript frameworks (Angular preferred) JSON HTML5 OpenLayers 3 Groovy PostgreSQL PostGIS Linux command-line tools Drupal Python or other scripting languages RESTful API design and implementation Minimum 1 year of experience working with open-source software and tools. Experience designing and implementing microservices-based architectures. Familiarity with containerization technologies (Docker, Kubernetes, or similar). Experience developing metadata-driven microservices supporting scientific data ingest and egress. Experience with ETL processes, data migration tools, and application configuration updates. Experience with scientific metadata creation, curation, and repository management tools. Experience deploying and maintaining web applications in production environments. Experience working with geographic information systems (GIS) and geospatial data applications. Strong experience with relational databases including PostgreSQL and MySQL. Experience using Git/GitHub version control. Strong Linux administration and command-line proficiency. Expert knowledge of HTML, XHTML, CSS, and responsive web development. Knowledge of the U.S. Web Design System (USWDS) and USDA Digital Strategy Playbook. Minimum 2 years of practical experience performing Section 508 testing, remediation, and accessibility compliance. Practical experience ensuring applications meet WCAG 2.x AA accessibility requirements. Excellent communication, collaboration, analytical, and customer service skills. Ability to work independently and within cross-functional teams. About One Federal Solution: One Federal Solution (OFS) is an innovative Professional Services provider with over 20 years of experience supporting Defense and Civilian agencies. OFS specializes in Business Intelligence, Acquisition and Procurement, and other Professional Services. We are pioneers, builders, thought leaders, and pride ourselves in thinking outside the box to co-create with our customers, helping them achieve excellent enterprise-wide outcomes. As a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), OFS is committed to providing people who deliver high performance and excellence to our government partners.
Description: Department: Enterprise Systems Group Billable Hours Goal: 80% of worked hours Position Type: Full Time Travel Required: Minimal as needed JOB SUMMARY: Provide development and customization of Epicor ERP Application. Translate software requirements into workable programming code and maintain and develop programs for use in business. Adhere to ComTec's 4 values: Passionate about the customer, Dedicated to the employee, Do the right thing, Fire in the belly. REPORTS TO: Manager, Enterprise Systems Group DIRECT REPORTS: None ESSENTIAL FUNCTIONS: Utilize ERP and SDK tool set in conjunction with programming knowledge to provide customized solutions both within and external to the application Develop and test Customizations, BPM's, Crystal Reports, SSRS Reports and Queries with attention to detail and accuracy Document all modifications to client software according to company policy Manage assigned ticket and task queue to meet deadlines and other milestones Provide classroom training to end users on Microsoft SSRS, Crystal Reports, and other Epicor technical tools ADDITIONAL RESPONSIBILITIES: Troubleshoot, identify and evaluate alternative solutions to a problem Maintain daily timesheet and expense report entries and submit them accurately and timely Other duties as required Requirements: TECHNICAL SKILLS: C# / VB.NET (intermediate/Advanced) Kno wledge of Microsoft SQL Server and/or Progress Databases (Intermediate) Crystal Reports development (Basic) Microsoft SSRS Reporting (Basic) Knowledge of Progress ABL code and/or Microsoft LINQ a plus SOFT SKILLS & ABILITIES: Must be able to read, correctly interpret, develop, implement and test solutions based on the specifications document Strong written and verbal communication skills Pleasant and professional demeanor in all client and internal communications Ability to multitask Intellectually resourceful with sound judgment and effective decision-making abilities Independent worker and able to work effectively on daily tasks without direct supervision Strong organization skills and ability to operate efficiently throughout daily tasks In general, owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate to; accepts escalated issues; and mentors when appropriate Demonstrate empathy with users and professionalism at all times Work well with clients at all levels Operate with client satisfaction in mind Energy, enthusiasm and results-oriented EDUCATION, EXPERIENCE, & KNOWLEDGE: Related bachelor's degree or equivalent work experience 4+ years of Microsoft .Net programming experience Epicor application experience a plus WORK ENVIRONMENT/PHYSICAL DEMANDS: Use of computer and office equipment Ability to remain calm in stressful situations Performs all administrative functions expected at this level ADDITIONAL REQUIREMENTS: Ability to schedule for evening or weekend work occasionally Valid driver's license in your state of residence and reliable personal vehicle Compensation details: 00 Yearly Salary PI88a37f9e3d7c-9517
11/10/2026
Full time
Description: Department: Enterprise Systems Group Billable Hours Goal: 80% of worked hours Position Type: Full Time Travel Required: Minimal as needed JOB SUMMARY: Provide development and customization of Epicor ERP Application. Translate software requirements into workable programming code and maintain and develop programs for use in business. Adhere to ComTec's 4 values: Passionate about the customer, Dedicated to the employee, Do the right thing, Fire in the belly. REPORTS TO: Manager, Enterprise Systems Group DIRECT REPORTS: None ESSENTIAL FUNCTIONS: Utilize ERP and SDK tool set in conjunction with programming knowledge to provide customized solutions both within and external to the application Develop and test Customizations, BPM's, Crystal Reports, SSRS Reports and Queries with attention to detail and accuracy Document all modifications to client software according to company policy Manage assigned ticket and task queue to meet deadlines and other milestones Provide classroom training to end users on Microsoft SSRS, Crystal Reports, and other Epicor technical tools ADDITIONAL RESPONSIBILITIES: Troubleshoot, identify and evaluate alternative solutions to a problem Maintain daily timesheet and expense report entries and submit them accurately and timely Other duties as required Requirements: TECHNICAL SKILLS: C# / VB.NET (intermediate/Advanced) Kno wledge of Microsoft SQL Server and/or Progress Databases (Intermediate) Crystal Reports development (Basic) Microsoft SSRS Reporting (Basic) Knowledge of Progress ABL code and/or Microsoft LINQ a plus SOFT SKILLS & ABILITIES: Must be able to read, correctly interpret, develop, implement and test solutions based on the specifications document Strong written and verbal communication skills Pleasant and professional demeanor in all client and internal communications Ability to multitask Intellectually resourceful with sound judgment and effective decision-making abilities Independent worker and able to work effectively on daily tasks without direct supervision Strong organization skills and ability to operate efficiently throughout daily tasks In general, owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate to; accepts escalated issues; and mentors when appropriate Demonstrate empathy with users and professionalism at all times Work well with clients at all levels Operate with client satisfaction in mind Energy, enthusiasm and results-oriented EDUCATION, EXPERIENCE, & KNOWLEDGE: Related bachelor's degree or equivalent work experience 4+ years of Microsoft .Net programming experience Epicor application experience a plus WORK ENVIRONMENT/PHYSICAL DEMANDS: Use of computer and office equipment Ability to remain calm in stressful situations Performs all administrative functions expected at this level ADDITIONAL REQUIREMENTS: Ability to schedule for evening or weekend work occasionally Valid driver's license in your state of residence and reliable personal vehicle Compensation details: 00 Yearly Salary PI88a37f9e3d7c-9517
This job is with Novartis, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary The Associate Director, AI Foundations Engineering will lead the engineering strategy, design, development, deployment, and ongoing optimization of our agentic AI platform and solutions. This role is responsible for building scalable, secure, and reliable AI-driven systems that transform existing products, processes, and workflows into intelligent, agentic AI experiences. As a key technical leader, the Associate Director will partner closely with product, data, architecture, security, and business teams to define platform capabilities, drive implementation excellence, and operationalize continuous improvement across the AI lifecycle. The ideal candidate brings deep expertise in AI engineering, platform architecture, and production operations, along with a strong track record of translating emerging AI capabilities into practical, high-impact business solutions. This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the Hiring Manager. There are 3 positions available. About the Role Key Responsibilities: Lead the architecture, design, and engineering delivery of the organization's agentic AI platform and related solutions. Drive the transformation of existing products, processes, and workflows into scalable agentic AI-enabled capabilities. Oversee end-to-end AI engineering operations, including development, deployment, monitoring, reliability, and continuous improvement. Partner with cross-functional stakeholders to define technical roadmaps, platform standards, and solution priorities aligned to business goals. Establish engineering best practices for AI system performance, scalability, security, governance, and maintainability. Guide the evaluation, integration, and optimization of AI models, orchestration frameworks, and supporting platform components. Build, mentor, and lead high-performing engineering teams while fostering innovation, accountability, and technical excellence. Identify opportunities to accelerate value delivery through reusable AI services, automation, and operational efficiencies. Essential Requirements: Bachelor's degree in computer science, engineering, or a related field, or equivalent practical experience. An advanced degree is a plus but not required. 5+ years of professional software engineering experience, including at least 1-2 years building applications on large language models, with at least one agentic system deployed beyond a demo. Hands-on experience building AI agents on AWS. This includes Amazon Bedrock (models, Agents, Knowledge Bases, Guardrails) and Bedrock AgentCore or comparable approaches for agent runtime, memory, tool access, and identity. Proficiency with at least one agent framework, such as Strands Agents, LangGraph, LlamaIndex, CrewAI, or a custom orchestration layer. You should be able to explain when a simple workflow beats a multi-agent design. Strong Python skills plus experience with AWS services commonly used in agent architectures: Lambda, Step Functions, ECS/EKS, API Gateway, DynamoDB, S3, and IAM. Experience with retrieval-augmented generation (RAG), including chunking strategies, embeddings, vector stores (OpenSearch, pgvector, or similar), and improving retrieval quality. Experience designing tool use and function calling so agents can connect to APIs, databases, and enterprise systems. Familiarity with Model Context Protocol (MCP) is preferred. A practical approach to evaluation and observability: test sets for agent behavior, LLM-as-judge or human review loops, tracing (CloudWatch, OpenTelemetry, LangSmith, or similar), and monitoring cost and latency. Ability to take an ambiguous business problem to a working prototype quickly, then harden it for real users with security, guardrails, error handling, and CI/CD using CDK or Terraform. Clear communication of technical tradeoffs to product and business partners, and comfort working in a small, fast-moving team. Novartis Compensation Summary: The salary for this position is expected to range between $145,600 and $270,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to email protected or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
11/10/2026
Full time
This job is with Novartis, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary The Associate Director, AI Foundations Engineering will lead the engineering strategy, design, development, deployment, and ongoing optimization of our agentic AI platform and solutions. This role is responsible for building scalable, secure, and reliable AI-driven systems that transform existing products, processes, and workflows into intelligent, agentic AI experiences. As a key technical leader, the Associate Director will partner closely with product, data, architecture, security, and business teams to define platform capabilities, drive implementation excellence, and operationalize continuous improvement across the AI lifecycle. The ideal candidate brings deep expertise in AI engineering, platform architecture, and production operations, along with a strong track record of translating emerging AI capabilities into practical, high-impact business solutions. This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the Hiring Manager. There are 3 positions available. About the Role Key Responsibilities: Lead the architecture, design, and engineering delivery of the organization's agentic AI platform and related solutions. Drive the transformation of existing products, processes, and workflows into scalable agentic AI-enabled capabilities. Oversee end-to-end AI engineering operations, including development, deployment, monitoring, reliability, and continuous improvement. Partner with cross-functional stakeholders to define technical roadmaps, platform standards, and solution priorities aligned to business goals. Establish engineering best practices for AI system performance, scalability, security, governance, and maintainability. Guide the evaluation, integration, and optimization of AI models, orchestration frameworks, and supporting platform components. Build, mentor, and lead high-performing engineering teams while fostering innovation, accountability, and technical excellence. Identify opportunities to accelerate value delivery through reusable AI services, automation, and operational efficiencies. Essential Requirements: Bachelor's degree in computer science, engineering, or a related field, or equivalent practical experience. An advanced degree is a plus but not required. 5+ years of professional software engineering experience, including at least 1-2 years building applications on large language models, with at least one agentic system deployed beyond a demo. Hands-on experience building AI agents on AWS. This includes Amazon Bedrock (models, Agents, Knowledge Bases, Guardrails) and Bedrock AgentCore or comparable approaches for agent runtime, memory, tool access, and identity. Proficiency with at least one agent framework, such as Strands Agents, LangGraph, LlamaIndex, CrewAI, or a custom orchestration layer. You should be able to explain when a simple workflow beats a multi-agent design. Strong Python skills plus experience with AWS services commonly used in agent architectures: Lambda, Step Functions, ECS/EKS, API Gateway, DynamoDB, S3, and IAM. Experience with retrieval-augmented generation (RAG), including chunking strategies, embeddings, vector stores (OpenSearch, pgvector, or similar), and improving retrieval quality. Experience designing tool use and function calling so agents can connect to APIs, databases, and enterprise systems. Familiarity with Model Context Protocol (MCP) is preferred. A practical approach to evaluation and observability: test sets for agent behavior, LLM-as-judge or human review loops, tracing (CloudWatch, OpenTelemetry, LangSmith, or similar), and monitoring cost and latency. Ability to take an ambiguous business problem to a working prototype quickly, then harden it for real users with security, guardrails, error handling, and CI/CD using CDK or Terraform. Clear communication of technical tradeoffs to product and business partners, and comfort working in a small, fast-moving team. Novartis Compensation Summary: The salary for this position is expected to range between $145,600 and $270,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to email protected or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
