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Genesis10 is currently seeking a Data Center Technician - Onsite for a contract position with a Major Technology Company located in Hillsboro, OR. This is a 12 month contract opportunity. As a Data Center Technician, you will be responsible for troubleshooting server and network connectivity issues, installing new SSD and NVME hardware, and mentoring associate technicians. This role involves resolving hardware break-fix activities to meet SLAs and working with engineers on escalations in a 24x7 data center environment. Responsibilities: Perform basic hardware diagnostic and troubleshooting of servers, escalating complex issues as necessary Troubleshoot basic Linux OS level issues on all servers Install new SSDs and NVMEs into existing servers Assist engineers in troubleshooting all auto build (Linux Kickstart) nodes that do not build properly Troubleshoot and resolve all network connectivity issues at the physical layer (port flapping, port down, link issues, etc.) Resolve manually-generated tickets through cross-functional collaboration across diverse teams Process (identify, tag, and prepare) all server nodes ready for decommissioning Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth Respond to all system problems on a 24x7 basis and take part in on-call rotation Ensure data center house rules are being followed and report any concerns to leadership Requirements: 4 years in a Data Center Engineering Role 4 years network cabling experience 4 years Linux troubleshooting experience 4 years server hardware troubleshooting experience Desired skills: Experience with Ticket systems like JIRA, Salesforce, or ServiceNow Certifications such as CompTIA Server , CompTIA Linux , CompTIA A or similar Experience with automation and script use (e.g., Python, Bash) Familiarity with networking protocols and equipment (e.g., switches, routers) Experience using fiber testing equipment and understanding complex network mapping Strong verbal and written communication skills Sound problem-solving logic and analytical skills Ability to work independently and within a team Pay range: $35.67 - $46.48 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager

Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager

Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager

Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager

Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager

Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager

Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager

Microsoft Windows Field Deployment Technician As a Microsoft Windows Field Deployment Technician on our project, you'll work as a team member supporting the VA's EHR deployment and training project. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. This position is located on-site at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for occasional weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week as needed. You Have: Minimum of 1-year experience in imaging and installing computer equipment Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus/training sites transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service HS diploma or GED and 8 years of experience working in a professional environment in lieu of a degree or bachelor's degree in IT, CS, EE, IS and 1 year of experience Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 Hourly rate of pay: $22.34 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.

Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager

Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager

Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager

Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager

About this opportunity We are seeking a highly motivated and skilled Data Center Technician to lead work in customer environments and co-locations. The person in this role is responsible for ensuring the reliable installation, maintenance, and operation of optical transport and infrastructure within customer data centers. They thrive on being the interface between the customer and vendors, auditing and maintaining high standards of quality. The ideal candidate expects and maintains high-quality execution from the team across installations, migrations, remediation, break/fix, and remote hands services, utilizing their strong hands on technical expertise. This person is able to travel to a non-home market site at a moment's notice and work there for several weeks at a time up to 50% of the time. What you will do • Conduct daily audits of work performed at customer data centers and co-locations and provide immediate feedback to 3PP technicians. • Interact directly with the customer via their ticketing tools or face-to-face, providing clear and concise reports and updates that promote value. • Assist with fiber installation, decommissioning, break/fix, remediation and migration activities across data center optical and transport environments. • Conduct and/or supervise optical testing and troubleshooting using tools such as optical power meters, stabilized light sources, VFLs, OTDRs, and test sets. • Deliver services by accurately, interpreting and executing Methods of Procedure (MoPs), engineering documents, vendor documentation, and network diagrams. • Read and interpret cut sheets and physical network design documents to ensure accurate port connections and cable management. The skills you bring • Team lead experience. • Strong command of written and verbal English for customer-facing communications and relationship building. • Excellent organizational, administrative, and documentation skills using customer applications and/or Microsoft Office suite of tools. • 3-5 years of experience working in data center operations or a similar technical environment with direct customer interaction. • Strong hands-on experience with connectorized fiber optic cabling, including single-mode and multi-mode fiber, LC, fan-outs, and structured cabling. • Demonstrated experience with optical testing and transport troubleshooting. • Ability to multitask, remain composed under pressure, and adapt in fast-paced, high-availability environments. • Commitment to safety standards, quality requirements, and operational best practices. Physical requirements: • Ability to lift and move equipment up to 50 lbs. • Comfortable working at heights and in varying environmental conditions.

Job Description Job Description Benefits: Flexible schedule Profit sharing Training & development This Is Not Your Average Fiber Technician Job There is another post for IT Technicians as well, this is meant for FIBER techs Are you a hands-on Fiber Optic, I.T., or Telecom professional looking for something beyond basic installations? Hardy Industries is seeking skilled, driven Fiber Testing and Splicing Technicians to support our growing national client base. This role goes far beyond simple cable testing - one day you may be certifying fiber links with an OTDR, the next you're troubleshooting network impairments, performing fusion splicing (only if you know how), replacing damaged jumpers, or identifying faults across critical infrastructure. If you're the kind of person who thrives in the field and enjoys solving complex connectivity challenges, this opportunity is for you. Job Responsibilities Perform a wide range of fiber optic and technical tasks including but not limited to: Fiber optic splicing using fusion and mechanical splicing techniques - (Select techs who already know how) OTDR testing, power meter testing, light source testing, and fiber certification Fiber continuity testing and fault-distance identification Connector inspection, cleaning, and remediation Patch-cord troubleshooting and fiber jumper replacement Installation, termination, and testing of single-mode and multi-mode fiber optic cabling Identification and troubleshooting of customer-premise and network-side impairments Documentation of test results, splicing records, and project deliverables Work independently across various environments including retail, medical, restaurant, corporate, telecommunications, and data center facilities Maintain a high standard of professionalism with clients and project stakeholders Be available to accept service requests within your coverage territory depending on your availability, NOT FULL TIME Preferred Skills & Experience Fiber optic testing and troubleshooting experience required Experience with OTDRs, power meters, light sources, fiber certification equipment, and visual fault locators Understanding of single-mode and multi-mode fiber optic systems Familiarity with structured cabling standards and best practices Ability to read network diagrams, splice schematics, blueprints, and technical documentation At least 1 year of Fiber, I.T., or Telecom experience , and one of the following: FOA Certification CFOT Certification BICSI Certification Network+ Certification OR 5+ years verifiable Fiber, I.T., or Telecom field experience Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of fiber optic and telecommunications tools if you have the following it's a plus but do NOT rush out to buy them: 1KM OTDR multi color VFL's fiber cleaning kit fusion splicer kit optical multimeter Laptop capable of documenting test results and accessing project documentation Smartphone with mobile hotspot Ability to safely handle and operate fiber testing and splicing equipment Ability to accept job assignments based on your availability; being available for emergency or after-hours work is a strong advantage Strong attention to detail, punctuality, professionalism, and quality workmanship Compensation & Perks 1099 contractor position Paid hourly while on site Travel pay included (based on travel time; approximately an 80-mile radius from home) App-based tracking for job time and travel Opportunity to work on fiber infrastructure, telecommunications, enterprise networking, and data center projects nationwide Exposure to new technologies, clients, and challenging technical environments Opportunity to expand your fiber optic, telecommunications, and networking skill set About Hardy Industries Hardy Industries is a trusted provider of I.T., Telecommunications, and Infrastructure Services supporting clients nationwide. We specialize in fiber optic testing and splicing, structured cabling, network infrastructure, telecommunications systems, point-of-sale deployments, and field technology services. Our mission is to deliver reliable, scalable, and efficient technology solutions that keep our clients connected and operational. Ready to take your Fiber Optic and I.T. career to the next level? Apply today and join a team that values flexibility, technical expertise, and the drive to solve complex connectivity challenges.

Job Description Job Description Benefits: Flexible schedule Profit sharing Training & development This Is Not Your Average Fiber Technician Job There is another post for IT Technicians as well, this is meant for FIBER techs Are you a hands-on Fiber Optic, I.T., or Telecom professional looking for something beyond basic installations? Hardy Industries is seeking skilled, driven Fiber Testing and Splicing Technicians to support our growing national client base. This role goes far beyond simple cable testing - one day you may be certifying fiber links with an OTDR, the next you're troubleshooting network impairments, performing fusion splicing (only if you know how), replacing damaged jumpers, or identifying faults across critical infrastructure. If you're the kind of person who thrives in the field and enjoys solving complex connectivity challenges, this opportunity is for you. Job Responsibilities Perform a wide range of fiber optic and technical tasks including but not limited to: Fiber optic splicing using fusion and mechanical splicing techniques - (Select techs who already know how) OTDR testing, power meter testing, light source testing, and fiber certification Fiber continuity testing and fault-distance identification Connector inspection, cleaning, and remediation Patch-cord troubleshooting and fiber jumper replacement Installation, termination, and testing of single-mode and multi-mode fiber optic cabling Identification and troubleshooting of customer-premise and network-side impairments Documentation of test results, splicing records, and project deliverables Work independently across various environments including retail, medical, restaurant, corporate, telecommunications, and data center facilities Maintain a high standard of professionalism with clients and project stakeholders Be available to accept service requests within your coverage territory depending on your availability, NOT FULL TIME Preferred Skills & Experience Fiber optic testing and troubleshooting experience required Experience with OTDRs, power meters, light sources, fiber certification equipment, and visual fault locators Understanding of single-mode and multi-mode fiber optic systems Familiarity with structured cabling standards and best practices Ability to read network diagrams, splice schematics, blueprints, and technical documentation At least 1 year of Fiber, I.T., or Telecom experience , and one of the following: FOA Certification CFOT Certification BICSI Certification Network+ Certification OR 5+ years verifiable Fiber, I.T., or Telecom field experience Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of fiber optic and telecommunications tools if you have the following it's a plus but do NOT rush out to buy them: 1KM OTDR multi color VFL's fiber cleaning kit fusion splicer kit optical multimeter Laptop capable of documenting test results and accessing project documentation Smartphone with mobile hotspot Ability to safely handle and operate fiber testing and splicing equipment Ability to accept job assignments based on your availability; being available for emergency or after-hours work is a strong advantage Strong attention to detail, punctuality, professionalism, and quality workmanship Compensation & Perks 1099 contractor position Paid hourly while on site Travel pay included (based on travel time; approximately an 80-mile radius from home) App-based tracking for job time and travel Opportunity to work on fiber infrastructure, telecommunications, enterprise networking, and data center projects nationwide Exposure to new technologies, clients, and challenging technical environments Opportunity to expand your fiber optic, telecommunications, and networking skill set About Hardy Industries Hardy Industries is a trusted provider of I.T., Telecommunications, and Infrastructure Services supporting clients nationwide. We specialize in fiber optic testing and splicing, structured cabling, network infrastructure, telecommunications systems, point-of-sale deployments, and field technology services. Our mission is to deliver reliable, scalable, and efficient technology solutions that keep our clients connected and operational. Ready to take your Fiber Optic and I.T. career to the next level? Apply today and join a team that values flexibility, technical expertise, and the drive to solve complex connectivity challenges.

Job Description Job Description Benefits: Flexible schedule Profit sharing Training & development This Is Not Your Average Fiber Technician Job There is another post for IT Technicians as well, this is meant for FIBER techs Are you a hands-on Fiber Optic, I.T., or Telecom professional looking for something beyond basic installations? Hardy Industries is seeking skilled, driven Fiber Testing and Splicing Technicians to support our growing national client base. This role goes far beyond simple cable testing - one day you may be certifying fiber links with an OTDR, the next you're troubleshooting network impairments, performing fusion splicing (only if you know how), replacing damaged jumpers, or identifying faults across critical infrastructure. If you're the kind of person who thrives in the field and enjoys solving complex connectivity challenges, this opportunity is for you. Job Responsibilities Perform a wide range of fiber optic and technical tasks including but not limited to: Fiber optic splicing using fusion and mechanical splicing techniques - (Select techs who already know how) OTDR testing, power meter testing, light source testing, and fiber certification Fiber continuity testing and fault-distance identification Connector inspection, cleaning, and remediation Patch-cord troubleshooting and fiber jumper replacement Installation, termination, and testing of single-mode and multi-mode fiber optic cabling Identification and troubleshooting of customer-premise and network-side impairments Documentation of test results, splicing records, and project deliverables Work independently across various environments including retail, medical, restaurant, corporate, telecommunications, and data center facilities Maintain a high standard of professionalism with clients and project stakeholders Be available to accept service requests within your coverage territory depending on your availability, NOT FULL TIME Preferred Skills & Experience Fiber optic testing and troubleshooting experience required Experience with OTDRs, power meters, light sources, fiber certification equipment, and visual fault locators Understanding of single-mode and multi-mode fiber optic systems Familiarity with structured cabling standards and best practices Ability to read network diagrams, splice schematics, blueprints, and technical documentation At least 1 year of Fiber, I.T., or Telecom experience , and one of the following: FOA Certification CFOT Certification BICSI Certification Network+ Certification OR 5+ years verifiable Fiber, I.T., or Telecom field experience Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of fiber optic and telecommunications tools if you have the following it's a plus but do NOT rush out to buy them: 1KM OTDR multi color VFL's fiber cleaning kit fusion splicer kit optical multimeter Laptop capable of documenting test results and accessing project documentation Smartphone with mobile hotspot Ability to safely handle and operate fiber testing and splicing equipment Ability to accept job assignments based on your availability; being available for emergency or after-hours work is a strong advantage Strong attention to detail, punctuality, professionalism, and quality workmanship Compensation & Perks 1099 contractor position Paid hourly while on site Travel pay included (based on travel time; approximately an 80-mile radius from home) App-based tracking for job time and travel Opportunity to work on fiber infrastructure, telecommunications, enterprise networking, and data center projects nationwide Exposure to new technologies, clients, and challenging technical environments Opportunity to expand your fiber optic, telecommunications, and networking skill set About Hardy Industries Hardy Industries is a trusted provider of I.T., Telecommunications, and Infrastructure Services supporting clients nationwide. We specialize in fiber optic testing and splicing, structured cabling, network infrastructure, telecommunications systems, point-of-sale deployments, and field technology services. Our mission is to deliver reliable, scalable, and efficient technology solutions that keep our clients connected and operational. Ready to take your Fiber Optic and I.T. career to the next level? Apply today and join a team that values flexibility, technical expertise, and the drive to solve complex connectivity challenges.

Job Description Job Description Benefits: Flexible schedule Profit sharing Training & development This Is Not Your Average Fiber Technician Job There is another post for IT Technicians as well, this is meant for FIBER techs Are you a hands-on Fiber Optic, I.T., or Telecom professional looking for something beyond basic installations? Hardy Industries is seeking skilled, driven Fiber Testing and Splicing Technicians to support our growing national client base. This role goes far beyond simple cable testing - one day you may be certifying fiber links with an OTDR, the next you're troubleshooting network impairments, performing fusion splicing (only if you know how), replacing damaged jumpers, or identifying faults across critical infrastructure. If you're the kind of person who thrives in the field and enjoys solving complex connectivity challenges, this opportunity is for you. Job Responsibilities Perform a wide range of fiber optic and technical tasks including but not limited to: Fiber optic splicing using fusion and mechanical splicing techniques - (Select techs who already know how) OTDR testing, power meter testing, light source testing, and fiber certification Fiber continuity testing and fault-distance identification Connector inspection, cleaning, and remediation Patch-cord troubleshooting and fiber jumper replacement Installation, termination, and testing of single-mode and multi-mode fiber optic cabling Identification and troubleshooting of customer-premise and network-side impairments Documentation of test results, splicing records, and project deliverables Work independently across various environments including retail, medical, restaurant, corporate, telecommunications, and data center facilities Maintain a high standard of professionalism with clients and project stakeholders Be available to accept service requests within your coverage territory depending on your availability, NOT FULL TIME Preferred Skills & Experience Fiber optic testing and troubleshooting experience required Experience with OTDRs, power meters, light sources, fiber certification equipment, and visual fault locators Understanding of single-mode and multi-mode fiber optic systems Familiarity with structured cabling standards and best practices Ability to read network diagrams, splice schematics, blueprints, and technical documentation At least 1 year of Fiber, I.T., or Telecom experience , and one of the following: FOA Certification CFOT Certification BICSI Certification Network+ Certification OR 5+ years verifiable Fiber, I.T., or Telecom field experience Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of fiber optic and telecommunications tools if you have the following it's a plus but do NOT rush out to buy them: 1KM OTDR multi color VFL's fiber cleaning kit fusion splicer kit optical multimeter Laptop capable of documenting test results and accessing project documentation Smartphone with mobile hotspot Ability to safely handle and operate fiber testing and splicing equipment Ability to accept job assignments based on your availability; being available for emergency or after-hours work is a strong advantage Strong attention to detail, punctuality, professionalism, and quality workmanship Compensation & Perks 1099 contractor position Paid hourly while on site Travel pay included (based on travel time; approximately an 80-mile radius from home) App-based tracking for job time and travel Opportunity to work on fiber infrastructure, telecommunications, enterprise networking, and data center projects nationwide Exposure to new technologies, clients, and challenging technical environments Opportunity to expand your fiber optic, telecommunications, and networking skill set About Hardy Industries Hardy Industries is a trusted provider of I.T., Telecommunications, and Infrastructure Services supporting clients nationwide. We specialize in fiber optic testing and splicing, structured cabling, network infrastructure, telecommunications systems, point-of-sale deployments, and field technology services. Our mission is to deliver reliable, scalable, and efficient technology solutions that keep our clients connected and operational. Ready to take your Fiber Optic and I.T. career to the next level? Apply today and join a team that values flexibility, technical expertise, and the drive to solve complex connectivity challenges.

Job Description Job Description Benefits: Flexible schedule Profit sharing Training & development This Is Not Your Average Fiber Technician Job There is another post for IT Technicians as well, this is meant for FIBER techs Are you a hands-on Fiber Optic, I.T., or Telecom professional looking for something beyond basic installations? Hardy Industries is seeking skilled, driven Fiber Testing and Splicing Technicians to support our growing national client base. This role goes far beyond simple cable testing - one day you may be certifying fiber links with an OTDR, the next you're troubleshooting network impairments, performing fusion splicing (only if you know how), replacing damaged jumpers, or identifying faults across critical infrastructure. If you're the kind of person who thrives in the field and enjoys solving complex connectivity challenges, this opportunity is for you. Job Responsibilities Perform a wide range of fiber optic and technical tasks including but not limited to: Fiber optic splicing using fusion and mechanical splicing techniques - (Select techs who already know how) OTDR testing, power meter testing, light source testing, and fiber certification Fiber continuity testing and fault-distance identification Connector inspection, cleaning, and remediation Patch-cord troubleshooting and fiber jumper replacement Installation, termination, and testing of single-mode and multi-mode fiber optic cabling Identification and troubleshooting of customer-premise and network-side impairments Documentation of test results, splicing records, and project deliverables Work independently across various environments including retail, medical, restaurant, corporate, telecommunications, and data center facilities Maintain a high standard of professionalism with clients and project stakeholders Be available to accept service requests within your coverage territory depending on your availability, NOT FULL TIME Preferred Skills & Experience Fiber optic testing and troubleshooting experience required Experience with OTDRs, power meters, light sources, fiber certification equipment, and visual fault locators Understanding of single-mode and multi-mode fiber optic systems Familiarity with structured cabling standards and best practices Ability to read network diagrams, splice schematics, blueprints, and technical documentation At least 1 year of Fiber, I.T., or Telecom experience , and one of the following: FOA Certification CFOT Certification BICSI Certification Network+ Certification OR 5+ years verifiable Fiber, I.T., or Telecom field experience Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of fiber optic and telecommunications tools if you have the following it's a plus but do NOT rush out to buy them: 1KM OTDR multi color VFL's fiber cleaning kit fusion splicer kit optical multimeter Laptop capable of documenting test results and accessing project documentation Smartphone with mobile hotspot Ability to safely handle and operate fiber testing and splicing equipment Ability to accept job assignments based on your availability; being available for emergency or after-hours work is a strong advantage Strong attention to detail, punctuality, professionalism, and quality workmanship Compensation & Perks 1099 contractor position Paid hourly while on site Travel pay included (based on travel time; approximately an 80-mile radius from home) App-based tracking for job time and travel Opportunity to work on fiber infrastructure, telecommunications, enterprise networking, and data center projects nationwide Exposure to new technologies, clients, and challenging technical environments Opportunity to expand your fiber optic, telecommunications, and networking skill set About Hardy Industries Hardy Industries is a trusted provider of I.T., Telecommunications, and Infrastructure Services supporting clients nationwide. We specialize in fiber optic testing and splicing, structured cabling, network infrastructure, telecommunications systems, point-of-sale deployments, and field technology services. Our mission is to deliver reliable, scalable, and efficient technology solutions that keep our clients connected and operational. Ready to take your Fiber Optic and I.T. career to the next level? Apply today and join a team that values flexibility, technical expertise, and the drive to solve complex connectivity challenges.

Job Description Job Description Benefits: Flexible schedule Profit sharing Training & development This Is Not Your Average Fiber Technician Job There is another post for IT Technicians as well, this is meant for FIBER techs Are you a hands-on Fiber Optic, I.T., or Telecom professional looking for something beyond basic installations? Hardy Industries is seeking skilled, driven Fiber Testing and Splicing Technicians to support our growing national client base. This role goes far beyond simple cable testing - one day you may be certifying fiber links with an OTDR, the next you're troubleshooting network impairments, performing fusion splicing (only if you know how), replacing damaged jumpers, or identifying faults across critical infrastructure. If you're the kind of person who thrives in the field and enjoys solving complex connectivity challenges, this opportunity is for you. Job Responsibilities Perform a wide range of fiber optic and technical tasks including but not limited to: Fiber optic splicing using fusion and mechanical splicing techniques - (Select techs who already know how) OTDR testing, power meter testing, light source testing, and fiber certification Fiber continuity testing and fault-distance identification Connector inspection, cleaning, and remediation Patch-cord troubleshooting and fiber jumper replacement Installation, termination, and testing of single-mode and multi-mode fiber optic cabling Identification and troubleshooting of customer-premise and network-side impairments Documentation of test results, splicing records, and project deliverables Work independently across various environments including retail, medical, restaurant, corporate, telecommunications, and data center facilities Maintain a high standard of professionalism with clients and project stakeholders Be available to accept service requests within your coverage territory depending on your availability, NOT FULL TIME Preferred Skills & Experience Fiber optic testing and troubleshooting experience required Experience with OTDRs, power meters, light sources, fiber certification equipment, and visual fault locators Understanding of single-mode and multi-mode fiber optic systems Familiarity with structured cabling standards and best practices Ability to read network diagrams, splice schematics, blueprints, and technical documentation At least 1 year of Fiber, I.T., or Telecom experience , and one of the following: FOA Certification CFOT Certification BICSI Certification Network+ Certification OR 5+ years verifiable Fiber, I.T., or Telecom field experience Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of fiber optic and telecommunications tools if you have the following it's a plus but do NOT rush out to buy them: 1KM OTDR multi color VFL's fiber cleaning kit fusion splicer kit optical multimeter Laptop capable of documenting test results and accessing project documentation Smartphone with mobile hotspot Ability to safely handle and operate fiber testing and splicing equipment Ability to accept job assignments based on your availability; being available for emergency or after-hours work is a strong advantage Strong attention to detail, punctuality, professionalism, and quality workmanship Compensation & Perks 1099 contractor position Paid hourly while on site Travel pay included (based on travel time; approximately an 80-mile radius from home) App-based tracking for job time and travel Opportunity to work on fiber infrastructure, telecommunications, enterprise networking, and data center projects nationwide Exposure to new technologies, clients, and challenging technical environments Opportunity to expand your fiber optic, telecommunications, and networking skill set About Hardy Industries Hardy Industries is a trusted provider of I.T., Telecommunications, and Infrastructure Services supporting clients nationwide. We specialize in fiber optic testing and splicing, structured cabling, network infrastructure, telecommunications systems, point-of-sale deployments, and field technology services. Our mission is to deliver reliable, scalable, and efficient technology solutions that keep our clients connected and operational. Ready to take your Fiber Optic and I.T. career to the next level? Apply today and join a team that values flexibility, technical expertise, and the drive to solve complex connectivity challenges.