172 jobs found

Job Description Configuration Specialist I Pay Range: $72,000 - $88,000 depending on relevant experience and qualifications Location: Phoenix, AZ 85034 Please note that this is not a hybrid/remote position. You will be working from our Phoenix, AZ location. This position will mainly be supporting the Milgard brand. Responsibilities This position is responsible for creating and maintaining functional, responsive, accurate ERP product configuration software applications. Key areas of responsibility include creating new BOM structures and machine interfaces, creating solutions to changing business requirements, training/advising team members on best practices, troubleshooting Sales Order Entry, BOM, and interface issues in multiple systems, providing technical support to Engineering, IT, and Location personnel, and supporting the Configuration Manager as needed to maintain software functionality, quality, and conformance to business requirements. Work safely by following company policy and using appropriate PPE requirements where necessary. Monitors task assignments to support release readiness per Configuration Manager's schedule. Develop and maintain ERP configuration solutions that support business, manufacturing, and quoting processes. Create and maintain product configuration rules, Bills of Materials (BOMs), pricing structures, and manufacturing routings. Analyze business requirements and translate them into scalable system configurations and software solutions. Maintain data structures to ensure accurate, reliable, and efficient processing of business information. Troubleshoot and resolve configuration, BOM, order entry, interface, and system performance issues. Collaborate with business stakeholders, engineering, manufacturing, product management, and IT teams to define and implement solutions. Perform unit, integration, and regression testing to validate system changes and ensure release readiness. Document configuration logic, technical designs, development activities, and support procedures. Provide technical support and guidance to end users and business teams. Support system upgrades, enhancements, and continuous improvement initiatives. Follow established development, testing, and change management standards to maintain system quality and compliance. Qualifications Bachelor's degree in applicable major, or equivalent combination of education and directly applicable experience. Education, training or equivalent experience with programming language(s) and software development process. Knowledge of manufacturing ERP systems & practices, and knowledge of structured BOM's preferred. Proficient with Microsoft Office products (Excel, Word, PowerPoint, etc.). Knowledge of window and door products is preferred. Knowledge of Oracle ERP and Infor CPQ is preferred. Knowledge of Production Scheduling, and/or Manufacturing processes is preferred. Strong time management, organizational skills, and ability to set priorities for multiple tasks. Customer focus both internally and externally. Strong communication skills in both written and verbal. Ability to work flexible hours and/or travel depending on the needs of the department. Self-starter and ability to work independently. MITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country. What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan options Prescription drug coverage Dental insurance Vision insurance Teladoc virtual healthcare services Employee Assistance Program (EAP) Annual Wellness Clinic Financial Protection Company-paid Life Insurance Voluntary Life Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Supplemental Hospital Indemnity Insurance Critical Illness Insurance Accident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays 401(k) retirement plan with company match Tuition Reimbursement Program Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.

Job Description Pay Range: $80,000 - $98,000 depending on relevant experience and qualifications Please note that this is not a hybrid/remote position. You will be working from our Phoenix, AZ location. MITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country. This position will mainly be supporting the Milgard brand. The Configuration Specialist II is responsible for creating and maintaining functional, responsive, accurate ERP product configuration software applications. Key areas of responsibility include creating new Bill Of Material structures and machine interfaces, creating solutions to changing business requirements, training/advising team members on best practices, troubleshooting Sales Order Entry, BOM, and interface issues in multiple systems, providing technical support to Engineering, IT, and Location personnel, and supporting the Configuration Manager as needed to maintain software functionality, quality, and conformance to business requirements. Responsibilities Work safely by following company policy and using appropriate PPE requirements where necessary. Monitors task assignments to support release readiness per Configuration Manager's schedule. Design, develop, and maintain ERP configuration solutions that support business, manufacturing, and quoting processes. Create and maintain product configuration rules, Bills of Materials (BOMs), pricing structures, and manufacturing routings. Analyze business requirements and translate them into scalable system configurations and software solutions. Design and maintain data structures to ensure accurate, reliable, and efficient processing of business information. Troubleshoot and resolve configuration, BOM, order entry, interface, and system performance issues. Collaborate with business stakeholders, engineering, manufacturing, product management, and IT teams to define and implement solutions. Perform unit, integration, and regression testing to validate system changes and ensure release readiness. Document configuration logic, technical designs, development activities, and support procedures. Provide technical support and guidance to end users and business teams. Support system upgrades, enhancements, and continuous improvement initiatives. Follow established development, testing, and change management standards to maintain system quality and compliance. Qualifications Bachelor's degree in applicable major, or equivalent combination of education and directly applicable experience. Education, training or equivalent experience with programming language(s) and software development process. Knowledge of manufacturing ERP systems & practices, and knowledge of structured BOM's preferred. Fluent in Microsoft Office products (Excel, Word, PowerPoint, etc.). A strong knowledge of window and door products is preferred Strong experience in database architecture, including data modeling, relational database design, normalization, performance optimization, data integrity. Strong experience with Oracle ERP and Infor CPQ (Configure, Price, Quote). Strong experience with Production Scheduling, and/or Manufacturing processes is a major plus. Strong time management, organizational skills, and ability to set priorities for multiple tasks. Customer focus both internally and externally. Strong communication skills in both written and verbal. Ability to work flexible hours and/or travel depending on the needs of the department. Self-starter and ability to work independently. What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan options Prescription drug coverage Dental insurance Vision insurance Teladoc virtual healthcare services Employee Assistance Program (EAP) Annual Wellness Clinic Financial Protection Company-paid Life Insurance Voluntary Life Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Supplemental Hospital Indemnity Insurance Critical Illness Insurance Accident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays 401(k) retirement plan with company match Tuition Reimbursement Program Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.

Job Description Job Description Mobile Test Engineer Job Description Job Title Mobile Test Engineer / Mobile QA Engineer Job Summary We are looking for a Mobile Test Engineer responsible for testing mobile applications across Android and iOS devices. The role involves functional, automation, API, regression, integration, compatibility, usability, and performance testing to ensure high-quality mobile releases. Key Responsibilities Analyze requirements, user stories, and acceptance criteria. Create test scenarios, test cases, and test data for mobile applications. Perform functional, regression, integration, system, and exploratory testing. Test applications on different Android/iOS versions, devices, and screen sizes. Validate UI, navigation, gestures, notifications, permissions, and device features. Perform mobile application automation testing. Develop and maintain automation scripts using Appium or similar frameworks. Perform API testing using Postman/REST Assured. Validate mobile-to-backend integration. Test application behavior under different network conditions such as Wi-Fi, 4G/5G, slow/intermittent networks, and offline mode. Perform installation, upgrade, uninstall, and application-data validation. Test application performance, memory consumption, CPU usage, battery usage, and startup time. Validate crash handling and analyze application logs. Execute regression suites before releases. Report and track defects using JIRA/ALM. Perform defect retesting and root-cause analysis. Collaborate with developers, product managers, and automation engineers. Participate in Agile ceremonies such as sprint planning, stand-ups, and retrospectives. Support CI/CD-based automated test execution. Mobile Testing Areas Functional Testing Login/logout Registration Search Forms Navigation Push notifications File/image upload Payments Deep links Device Testing Android phones/tablets iPhones/iPads Different OS versions Different screen resolutions Portrait/landscape Different hardware configurations Network Testing Online/offline Wi-Fi mobile data switching Slow network Network interruption API timeout Retry behavior Interruption Testing Incoming call SMS Notifications App switching Screen lock/unlock Low battery Background/foreground transitions Automation Skills Preferred experience with: Appium Selenium Java / Python / JavaScript TestNG / JUnit Appium Inspector Android Studio / ADB Xcode BrowserStack / Sauce Labs Git Jenkins / GitHub Actions API & Database Testing REST API testing JSON/XML validation HTTP methods and status codes Authentication/JWT Postman REST Assured SQL queries Backend data validation Performance Testing Good knowledge of: JMeter Mobile API performance testing Response time Throughput Concurrent users CPU/memory utilization Network performance Battery consumption Required Skills Area Skills Mobile Android, iOS Manual Testing Functional, Regression, Integration, System Automation Appium, Selenium Programming Java/Python/JavaScript API Postman, REST Assured Database SQL Defect Tracking JIRA, ALM Version Control Git CI/CD Jenkins/GitHub Actions Performance JMeter Cloud Devices BrowserStack/Sauce Labs Experience 2 4 years: Mobile Test Engineer 4 7 years: Senior Mobile Test Engineer 7 years: Mobile QA Lead / Mobile Automation Lead Resume Keywords Mobile Testing Mobile QA Android Testing iOS Testing Appium Selenium Java Python JavaScript API Testing Postman REST Assured SQL JIRA ALM Git Jenkins CI/CD BrowserStack JMeter Functional Testing Regression Testing Integration Testing Performance Testing

Job Description Job Description Overview JOB TITLE: Functional Testing Lead JOB CODE : 3594E CAYUSE COMPANY: Cayuse Civil Services LOCATION Sacramento, CA SALARY: $165,000-$195,000 EMPLOYEE TYPE: Full-Time Salary Exempt TRAVEL No RELOCATION No Employment in this role is conditional upon successful execution of the contract by the client. The Work The Functional Testing Lead will define and drive test strategies, ensure adherence to established entry and exit criteria for testing phases, and support readiness gates for deployment. Candidates must demonstrate a robust understanding of testing methodologies, technical leadership in managing test teams, and proficiency in applying automation and appropriate tools for test management and execution. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables. Responsibilities Key Responsibilities Test Governance and Leadership: Lead test planning, test execution, and team coordination for enterprise IT initiatives. Establish and enforce governance frameworks, ensuring testing policies, standards, and best practices are maintained. Test Strategy and Planning: Develop comprehensive test strategies, plans, and scripts to address end-to-end functional, integration, regression, API, batch, and user acceptance testing scenarios. Create and maintain requirements traceability matrices (RTMs). Defect Management and Triage: Manage the defect lifecycle, conduct triage sessions to identify root causes, coordinate resolutions across technical and business teams, and ensure timely defect resolution. Quality Assurance and Metrics Reporting: Track and report detailed quality metrics, including test coverage, overall progress, and defect leakage, to ensure transparency, accountability, and continuous improvement of testing processes. Test Environment Readiness: Define and enforce test entry/exit criteria and release readiness gates. Conduct test readiness reviews to ensure all testing prerequisites are met before executing specific phases. Cloud, SaaS, and Integration Testing: Lead end-to-end testing for cloud-based/SaaS systems, integrated environments, APIs, batch processes, and enterprise-scale databases. Ensure systems interoperate seamlessly and meet functional and non-functional requirements. Automation Support: Collaborate with automation engineers and other testing professionals to support the planning, design, and execution of automated test scripts. Oversee regression testing and script maintenance. Other duties as assigned. Qualifications Qualifications - Here's What You Need A Bachelor's degree in a related field or equivalent professional experience (Master's degree preferred). 7+ years of experience supporting enterprise IT systems in a QA or Quality Engineering role. 4+ years of experience conducting test leadership roles, including team coordination and mentoring. 4+ years of experience developing key testing deliverables such as test plans, test cases, regression testing suites, and RTMs. 4+ years of hands-on experience managing the defect lifecycle and conducting defect triage sessions. 4+ years of experience tracking and reporting key quality metrics, including test case coverage, defect resolution, and test progress. 3+ years of experience using test management tools such as ALM, Azure DevOps, Jira, or similar platforms for traceability, execution, and reporting. 2+ years of hands-on testing experience with cloud-based and SaaS platforms, ensuring functionality, scalability, and security. 2+ years of testing integrated systems, including APIs and batch jobs, ensuring seamless data exchanges across systems. Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. Minimum Skills: Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. Exceptional verbal and written communication skills. Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. Must be self-motivated and able to work well independently as well as on a multi-functional team. Ability to handle sensitive and confidential information appropriately Proficient in MS Office, Word, Outlook, PowerPoint, and Excel. Preferred Qualifications: 10+ years of supporting enterprise application environments. 4+ years of experience defining and enforcing robust test entry and exit criteria and release readiness gates. 4+ years of experience maintaining and enforcing end-to-end requirements traceability matrices. 4+ years of experience testing large-scale enterprise applications, particularly enterprise benefits systems or other mission-critical platforms. 4+ years of experience supporting test automation strategy, script design, and coordination. Preferred Qualifications: ISTQB Advanced Test Manager Certified Agile Tester Certified Tester Expert Level (CTEL): Test Management and Strategic Test Management (CTEL-TM-SM) Possession of a Master's degree in a Business Administration, IT or Engineering . In lieu of a Master's degree, at least twelve (12) years of cumulative experience performing performance testing or performance engineering for large scale enterprise systems as defined above. Our Commitment to you / overview of benefits Medical, Dental and Vision Insurance; Wellness Program Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) Short-Term and Long-Term Disability options Basic Life and AD&D Insurance (Company Provided) Voluntary Life and AD&D options 401(k) Retirement Savings Plan with matching after one year Paid Time Off Reports to: Program Manager Working Conditions Professional office environment, with the ability to work onsite in the main office. Must be physically and mentally able to perform duties extended periods of time. Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. Must be able to establish a productive and professional workspace. Must be able to sit for long periods of time looking at computer screen. May be asked to work a flexible schedule which may include holidays. May be asked to travel for business or professional development purposes. May be asked to work hours outside of normal business hours. Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.

Job Description Job Description Job Title: Test Lead (2-3 Year Contract) Location: Columbus, OH Work Model: Remote with required travel to Columbus once every 3 weeks for 3 days onsite Rate: $100-$130/hour depending on experience Contract Term: Immediate start - December 31, 2028 Possibility of Extension: Yes, possibility of extension beyond 2028 Employment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Position Overview We are seeking an experienced Test Lead to support a multi-year Customer Transformation Program focused on modernizing customer service, customer-facing digital capabilities, SAP Service Cloud, omnichannel routing, and related business and technology processes. This role will serve as the testing lead across the full program, supporting both the technology side and business side of testing. The Test Lead will be responsible for defining the overall testing approach, coordinating test planning and execution, managing testing risks and defects, supporting business readiness, and ensuring solutions are validated before major implementation milestones. The first major implementation is targeted for March 2027, with continued program testing and rollout activity expected through 2028. The ideal candidate has strong enterprise testing leadership experience, preferably within customer transformation, SAP Service Cloud / SAP C4C, customer-facing digital platforms, omnichannel routing, or utility environments. Key ResponsibilitiesProgram Test Leadership Serve as the Test Lead for the overall Customer Transformation Program. Lead testing efforts across both technical and business workstreams. Define, manage, and execute the overall test strategy, test plan, testing roadmap, and testing governance approach. Coordinate testing across multiple systems, vendors, business teams, IT teams, and implementation partners. Ensure testing activities align with program timelines, implementation milestones, release plans, and business readiness needs. Provide testing leadership for the first major go-live targeted for March 2027 and subsequent releases through 2028. Test Planning & Governance Develop and maintain program-level test plans, test schedules, test entry and exit criteria, defect management processes, and status reporting. Establish clear testing roles, responsibilities, timelines, dependencies, and escalation paths. Coordinate with project managers, business analysts, solution architects, vendors, and business stakeholders to confirm testing scope and priorities. Lead test readiness reviews, test execution checkpoints, defect triage meetings, and go-live readiness discussions. Ensure testing documentation is clear, complete, traceable, and aligned to approved requirements and solution designs. Monitor testing progress, risks, issues, dependencies, and resource needs across program workstreams. Business and Technical Testing Coordination Coordinate testing across business users, technology teams, system integrators, vendors, and program leadership. Support test planning and execution for technical testing, system integration testing, end-to-end testing, regression testing, user acceptance testing, and business process validation. Ensure test scenarios reflect real business processes, customer journeys, agent workflows, system integrations, and operational impacts. Partner with business stakeholders to define UAT scope, identify test participants, support test script development, and manage business testing execution. Validate that delivered functionality meets business requirements, customer needs, system requirements, and operational expectations. SAP Service Cloud, Digital Front End & Omnichannel Testing Support testing for SAP Service Cloud / SAP C4C capabilities, including customer service processes, case management, customer account views, and service workflows. Coordinate testing for customer-facing digital front-end capabilities, including online customer requests, digital service interactions, and related self-service functionality. Support testing for omnichannel routing capabilities, including call routing, chat routing, IVR entry points, customer requests, and related customer interaction flows. Ensure testing validates end-to-end customer journeys across SAP C4C, digital channels, IVR, routing modules, business processes, and supporting integrations. Partner with technical teams and business SMEs to identify testing gaps tied to customer experience, agent experience, process flow, data quality, and system integration. Defect Management & Issue Resolution Own and manage the defect lifecycle across testing phases. Lead defect triage meetings with IT, vendors, business stakeholders, and project teams. Ensure defects are clearly documented, prioritized, assigned, tracked, retested, and closed. Escalate high-priority defects, blockers, and testing risks that could impact go-live readiness or business operations. Track root causes, recurring issues, testing gaps, and quality trends. Provide leadership with clear visibility into defect status, severity, resolution progress, and go-live risk. Reporting, Communication & Stakeholder Engagement Provide regular testing status updates to program leadership, project teams, business stakeholders, and technology partners. Communicate testing progress, risks, blockers, defects, decisions, and readiness concerns clearly and proactively. Prepare test dashboards, executive summaries, readiness updates, action trackers, and issue logs. Facilitate testing meetings, working sessions, readiness reviews, and stakeholder discussions. Translate testing and technical issues into clear business impacts for non-technical stakeholders. Maintain alignment between business testing expectations and technical delivery timelines. Go-Live Readiness & Post-Deployment Support Support go-live readiness assessments from a testing and quality perspective. Validate that critical defects, open risks, test coverage, business signoffs, and readiness criteria are understood before release decisions. Support implementation readiness, release validation, production smoke testing, and post-deployment stabilization. Partner with program leadership to identify testing risks that could impact customer experience, business operations, or system adoption. Support lessons learned and continuous improvement across testing cycles and future releases. Day-to-Day Responsibilities Build and maintain the program test plan, testing schedule, testing trackers, and status reporting. Coordinate with business, IT, vendors, and program teams on test preparation and execution. Lead test readiness sessions, defect triage meetings, and testing status reviews. Track testing progress across technical testing, SIT, end-to-end testing, regression testing, and UAT. Support SAP C4C, digital front-end, omnichannel, IVR, call routing, chat routing, and customer request testing. Confirm test scenarios and scripts align to business requirements and customer journeys. Manage defect tracking, retesting, prioritization, and escalation. Prepare testing updates for program leadership and key stakeholders. Travel to Columbus once every 3 weeks for 3 days onsite to support program meetings, testing coordination, and stakeholder alignment. Required Qualifications 7+ years of experience in software testing, quality assurance, test management, business testing, or related program delivery roles. Experience leading testing for large enterprise transformation programs. Experience managing both technical testing and business-side testing activities. Strong experience developing test strategies, test plans, test schedules, test scenarios, test scripts, defect management processes, and testing status reports. Experience coordinating SIT, end-to-end testing, regression testing, UAT, go-live readiness, and post-deployment validation. Strong defect management experience, including triage, prioritization, escalation, retesting, and closure. Ability to work across business stakeholders, IT teams, vendors, system integrators, project managers, business analysts, and solution architects. Strong understanding of requirements traceability, test coverage, acceptance criteria, and release readiness. Excellent written and verbal communication skills. Strong facilitation, organization, and stakeholder management skills. Ability to operate in a complex, fast-paced, multi-year program environment. Ability to travel to Columbus, OH once every 3 weeks for 3 onsite days. Preferred Qualifications Experience with SAP Service Cloud / SAP C4C. Experience testing customer service, case management, customer 360, customer account, or service workflow capabilities. Experience with customer-facing digital front-end platforms, including online requests, self-service tools, customer portals, mobile capabilities, or related digital channels. Experience with omnichannel testing, including call routing, chat routing, IVR, IVA, ACD, contact center routing, or customer interaction workflows. Utilities or energy industry experience click apply for full job details

Job Description Job Description COMPANY OVERVIEW Bioworld Merchandising is a leading design and distribution company of licensed and private label apparel, headwear & accessories to all retail channels. We collaborate with some of the most widely recognized brand and retail partners in the world. Employees of Bioworld consider it to be an honor and a privilege to be part of the hottest, most creative, dynamic company in the industry! We are seeking skilled candidates who are excited to join this amazing team! We Believe in Great Brands: Our goal is to translate the brand story into product that is as innovative and distinctive as the brand itself. Creative Culture: Our multi-disciplinary team brings to our brand partners a unique mix of creative product design paired with merchandising expertise. We prize collaboration and believe innovation comes from a diversity of creative ideas. We are the Market: Our team believes in full immersion to gain insight into retail markets, contemporary culture and consumer reaction. POSITION OVERVIEW We are seeking an AR Operations Manager to lead the company's chargeback and deduction management, billing, and cash application processes, and to provide back-up support to Credit and Collections. The role begins with a primary focus on chargebacks and deductions and will expand to include billing, cash application, and Credit and Collections support. This role ensures customer deductions are accurately reviewed, researched, disputed, and resolved in a timely manner; invoices are accurate and meet retailer requirements; and cash is applied correctly and on time. The Manager monitors AR KPIs daily and proactively resolves issues that impact performance, partners with Sales, Customer Service, Logistics, Credit and Collections, and Retailer teams, and helps minimize revenue loss by identifying recurring issues and improving processes. This is a hands-on, working manager role. In addition to leading and developing the team, the Manager will work alongside the team on day-to-day research and next steps, engage directly with customers, escalate issues to internal stakeholders, and process adjustments as needed. QUALIFICATIONS • Strong communication, customer service, analytical, problem-solving, and time management skills; able to prioritize and manage multiple tasks across teams. • Strong B2B chargeback and deduction background, with in-depth knowledge of retail compliance, including vendor compliance manuals, vendor agreements, routing guides, and deduction codes (e.g., shortages, OTIF, ASN, labeling, co-op/allowances). • Hands-on experience in billing, credit memos, and cash application, including retailer portal requirements, remittance research, and deduction coding. • Working knowledge of credit and collections processes, including credit holds and releases and customer account reconciliation. • Prior management or supervisory experience, with a willingness to lead by example in a hands-on role. • Proven process improvement experience, including identifying inefficiencies and implementing controls to reduce chargebacks, and using AI-driven and automation tools (e.g., deduction management or recovery platforms). • Advanced Excel and Microsoft Office skills, ERP experience (Microsoft Business Central preferred), and retailer web portals; able to build KPI dashboards and trend reporting (Power BI a plus). ESSENTIAL DUTIES INCLUDING BUT NOT LIMITED TO • Manage and prioritize daily AR operations across chargebacks/deductions, billing, and cash application, working alongside the team on research, next steps, and resolution; train team members, update SOPs, and cross train regularly. • Monitor AR KPIs daily (e.g., days to bill, dispute win rate, days to apply cash, accuracy, unapplied cash / credit memos / refunds) and help identify and resolve delays. • Oversee chargeback and deduction management, including timely disputes, root cause analysis, Vendor Recovery and allowance tracking, allowance accruals (including VA Forms submitted), and keeping customer profiles current with vendor agreement and compliance manual changes. • Oversee billing to ensure invoices, credit memos, and retailer portal submissions are accurate, timely, and compliant with retailer requirements; review and approve credit memo requests and adjustments within authority limits, escalating larger items for approval. • Oversee cash application, audit adjustments and deduction coding, and train the Cash Application team on proper deduction identification, coding, and handling. • Provide back-up support to Credit and Collections, including credit releases, credit card customer communication, and resolving open balances that impact customer accounts. • Partner with Sales, Customer Service, warehouse, logistics, accounting, and retailers to resolve claims and AR issues; escalate to internal stakeholders as needed. • Lead process improvement and automation initiatives across AR to reduce chargebacks, billing errors, and unapplied cash. • Support month-end close, including AR and deduction reconciliations, aging, and reserve analysis. • Ad Hoc reporting and projects. EDUCATION REQUIREMENTS • Bachelor's Degree in Accounting, Finance or Business or relevant field experience. • 3-5 years' experience in chargeback/deduction management, billing, collections, credit, and cash application, with a strong focus on retail compliance, including 1-2 years in a supervisory or management role. BUSINESS HOURS Hours of operation: Monday-Friday: 8:30am - 5:30pm; Four days in office and one day remote.

Job Description Job Description Job Summary: We are seeking a Senior Software Engineer to join a team of 5-6 developers building and maintaining software for DMV services kiosks. This role is backend-heavy and centered on C#, VB.NET, and SQL Server systems that power core kiosk workflows, with additional responsibilities across .NET web applications and WinForms desktop applications. The primary objective of this role is to help migrate existing kiosk applications to Microsoft Azure Cloud. The ideal candidate will develop a strong command of the current application portfolio and contribute meaningfully to the planning and execution of the Ae transition. Success in this role requires strong problem-solving skills, the ability to work across mixed technology stacks, and ownership of delivering reliable solutions in real-world production environments. Duties and Responsibilities: Design, develop, and maintain core application logic using VB.NET Build and maintain WinForms desktop applications, including the SST client Design and optimize SQL Server queries and data access patterns for high-performance, transactional systems with a strong emphasis on query efficiency, indexing strategies, and minimizing latency Build and support web applications using C# / ASP.NET, including Web Forms, Web API, .NET MVC, and RESTful APIs Contribute to the modernization of existing kiosk applications with Microsoft Azure Cloud and Vue.js Troubleshoot and resolve complex production issues across the database, backend, and UI layers Work within and improve complex legacy systems while maintaining production stability Collaborate with developers, the Software Development Manager, the product team, and technical operations to deliver high-quality releases Participate in code reviews and contribute to improving development standards and practices Support automated testing and CI/CD pipeline improvements Education and Experience: 5-8 years of professional software development experience Strong experience with SQL Server, including query design and optimization, performance tuning, and efficient data access patterns Strong experience with VB.NET and C# Experience with SPA, .Net MVC, Web Forms, Windows Services, and WinForms application development Experience working on systems where performance and reliability are critical to business operations Experience with Microsoft Azure Cloud architecture and development Experience conducting code reviews and mentoring other engineers Experience working in complex, multi-system or legacy-integrated environments Experience leveraging modern AI-assisted development tools (e.g., Claude Code, Cursor, Microsoft Copilot) Experience with UWP Experience modernizing legacy systems or working in hybrid environments Experience with automated testing frameworks (Selenium, Playwright) Familiarity with CI/CD pipelines Experience working in regulated or compliance-driven environments (e.g., PCI) Experience with devices like printers and credit card readers Knowledge, Skills and Abilities: Technology Stack: VB.NET C# Visual Studio 2022 ASP.NET - Web Forms, Web API, MVC, and RESTful Services .NET Framework 4.8 & .NET Core WinForms Azure Cloud SQL Server View.js Ability to debug complex issues across multiple layers (database, backend, UI) Proven ability to design and implement maintainable, scalable systems Strong collaboration skills across engineering, QA, and product teams Ability to take ownership of deliverables and drive work through to completion Ability to quickly understand existing systems and make safe, incremental improvements in production environments Develop a strong command of the current kiosk application portfolio Independently deliver solutions involving VB.NET, C#, and SQL Server with minimal oversight Actively contribute to the Azure cloud migration planning and execution Improve performance or reliability of existing systems Effectively troubleshoot complex production issues across multiple layers Provide mentorship and elevate team technical standards Demonstrated understanding of system quality attributes, including: Reliability Scalability Security Maintainability Work Environment : Office setting with a moderate noise level. The employee will work at an individual workstation, using a telephone and computer. Physical Demands : Must be able to remain seated for extended periods. Regular use of a computer and other office machinery, such as printers and copy machines. Occasional movement around the office. Frequent communication via telephone. Neumo Summary: With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States. Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more. Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment. Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

Job Description Job Description Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform. Job Title: Sr. Full Stack Software Engineer- Angular/Typescript (hybrid- onsite Monday- Thursday) Location: US-GA-Atlanta (Sandy Springs) FLSA : Exempt Job Overview : As a Senior Software Engineer at Safe-Guard, you will design and build the applications that our clients rely on every day. You will be the senior hands-on technical contributor across both front-end and back-end platforms, working at every stage from design through delivery. Your priorities will be protecting data integrity, delivering reliable platform experiences, and building durable solutions that keep pace with evolving client needs. Job Responsibilities: Design and build features for Safe-Guard's Angular-based applications, serving as the senior hands-on technical contributor Own the release process: execute deployments, assess technical readiness, and advise on the release schedule Maintain and enhance backend APIs, and partner with teams that consume the APIs or downstream data Work with product, QA, and other cross-functional partners to define and deliver new features and integrations Review code from junior developers, giving constructive feedback that raises code quality and reinforces best practices Triage incoming bugs and security findings, assess severity, and recommend priorities in partnership with the engineering manager Monitor application performance and resolve technical issues across the full stack Provide effort estimates and technical input for sprint and roadmap planning, and participate in agile ceremonies Drive the upgrade roadmap by identifying framework, package, and dependency updates and recommending priorities Become the subject-matter expert on assigned systems and workflows, and mentor teammates on them The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities. Job Requirements: Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent experience 5+ years of professional experience in software development Strong proficiency in Angular and Typescript, with experience developing complex, high-performance applications Experience with relational databases (i.e. SQL, PostgreSQL) Solid understanding of both front-end and back-end development, including how the two fit together Experience designing and consuming RESTful APIs, including integrations with third-party services and downstream data consumers Working knowledge of software design patterns and data structures, with the ability to contribute to scalable application and database architecture Ability to take technical work from design through delivery, partnering with technical leadership on planning and architectural decisions Strong problem-solving skills, with the ability to think critically and creatively Clear communicator who collaborates well with both technical and non-technical stakeholders Self-motivated and adaptable, with a pragmatic approach to the software development lifecycle Must be authorized to work in the U.S. Must be able to successfully pass a background check Preferred Requirements: Experience with caching optimizations and event-driven architecture Familiarity with CI/CD pipelines and DevOps practices Knowledge of containerization technologies like Docker, ECR, and ECS Competency in AWS services, including but not limited to ECS, S3, RDS, Lambda and CloudFront Background in payment processing, transactional systems, or other financial software Experience with AI engineering and processes Company Benefits: Medical, Dental, and Vision Insurance Flexible Spending Account Health Savings Account 401(k) Plan with Company Match Company-paid Short-Term and Long-Term Disability Company-paid Life Insurance Paid Holidays and Vacation Employee Referral Program Employee Assistance Program Wellness Programs Paid Community Service Opportunities Tuition Reimbursement Ongoing Training & Personal Development And More! About Safe-Guard Products International: Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard's success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada. For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service. Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

Job Description Job Description Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform. Job Title: Manager, D2C Reporting, Analytics and Insights (remote/ onsite) Location: US-GA-Atlanta (Sandy Springs) FLSA : Exempt Job Overview : We are looking for a highly skilled Manager, D2C Reporting, Analytics, and Insights to join our Direct-to-Consumer team. In this role, you will transform complex datasets into clear, actionable insights that drive strategic business decisions. You will partner closely with product, marketing, development, and internal business partners to define metrics, build dashboards, and guide data-informed decisions within the team, the organization, and for clients. Job Responsibilities: Design, develop, and maintain scalable dashboards and reports using BI tools (e.g., Tableau, Power BI, Looker) to support executive and operational decision-making. Lead end-to-end data analysis projects: define premises, extract and clean data, and present insights in a way that is understandable across all stakeholders Leverage data from across the business technology ecosystem - including CRM (Salesforce), marketing automation (HubSpot), and web analytics platforms (Google Analytics, GSC, GTM) - to connect insights across systems and deliver comprehensive cross-functional reporting. Own the end-to-end production of monthly and quarterly client-facing performance review decks, translating complex data and insights into a clear and compelling format for clients. Lead the adoption and application of AI-driven tools and techniques to optimize data analysis, streamline reporting processes, and drive more actionable, business-ready insights. Collaborate with development and business intelligence to ensure data quality, pipeline reliability, and alignment between raw data sources and reporting layers. Review and evolve existing analytical frameworks, KPIs, and metrics. Identify trends, anomalies, and opportunities within the various datasets using SQL, Python, or R, and proactively surface insights to relevant stakeholders. Maintain thorough documentation of data models, definitions, and analytical methodologies. The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities. Job Requirements: 5+ years of experience in a data analyst or similar role, with demonstrated ability to deliver business impact through data. Strong experience with at least one BI/visualization tool (Tableau, Power BI, Looker, or similar). Solid understanding of data warehousing concepts and experience working with cloud data platforms (e.g., Snowflake, BigQuery, Redshift). Advanced proficiency in SQL, Python, or R - including complex joins, window functions, CTEs, and query optimization. Working knowledge of the product development life cycle, with experience supporting data needs across ideation, build, release, and post-launch analysis phases. Strong analytical thinking and problem-solving skills with high attention to detail. Demonstrated success applying machine learning and predictive modeling to improve analytical outcomes, reporting quality, and business insights. Proven track record of leveraging AI-powered tools (e.g., Claude, Copilot, or similar) to materially enhance data analysis efficiency, automate workflows, and elevate insight generation and storytelling. Excellent communication skills, with the ability to present data findings clearly to client, technical, and executive audiences. Bachelor's degree in Statistics, Mathematics, Computer Science, Data Science & Analytics, Economics, or a related quantitative field. Preferred Requirements: Background or familiarity with the automotive and/or vehicle warranty industry is a plus, with an ability to quickly ramp up on industry-specific metrics, workflows, and client expectations. Experience in a fast-paced startup or high-growth technology environment. Knowledge of A/B testing methodologies and experimental design. Master's degree or higher in a quantitative discipline. Company Benefits: Medical, Dental, and Vision Insurance Flexible Spending Account Health Savings Account 401(k) Plan with Company Match Company-paid Short-Term and Long-Term Disability Company-paid Life Insurance Paid Holidays and Vacation Employee Referral Program Employee Assistance Program Wellness Programs Paid Community Service Opportunities Tuition Reimbursement Ongoing Training & Personal Development And More! About Safe-Guard Products International: Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard's success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada. For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service. Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

Job Description Job Description The short version You'd build new applications for a company that makes real things, with direct access to the people who need them, and you'd make the product and design calls yourself. You'd do it alongside a small team of engineers who are very good at this. The hard integration layer, ERP, warehouse management, and the existing service fleet are already covered. You own what gets built on top. About the role Three things make this different from most "full stack" postings, plus one that will rule it out for some people: It's greenfield. You'd be building business tools from a clean slate. Modern stack, decisions still open. You are not inheriting a decade of someone else's shortcuts. You'd have strong peers, not a vacuum. An SRE owns our delivery platform and GitOps practice. Another engineer owns the integration layer between our core business systems and everything else, along with the data pipelines feeding it. Both are excellent at what they do and aren't going anywhere. You'd own the applications built on top. You would have genuine ownership, and real peers worth arguing with when a decision is genuinely hard. One expectation worth stating plainly: we want developers who extend those patterns, not just consume them. You don't have to own the platform, but you should be able to read it, add to it, and be trusted to do so. This is a small team. Your work is visible and your judgment carries, and there's also nowhere to hide. You'd learn the business, not just take orders from it. Requirements come from the department heads who need the software: purchasing, nutrition, operations, sales. They don't get filtered through a product organization, and they won't be. We don't have project managers and aren't planning to hire any. This is the part of the job we care about most, so it's worth being direct about it. The people asking will describe what they think they need. The work is to absorb their process well enough to understand what they actually need, which is frequently different and occasionally the opposite. We have seen that change the course of a project, more than once. An application built from the first description tends to work for a quarter and then quietly stop fitting. Plenty of capable developers can't do this, or don't want to. That's a legitimate preference and this is the wrong job for it. The trade: no product manager to turn a vague request into a spec, no designer to hand you a comp, and light management. Nobody will assign you tickets or check your progress daily. If you build your own structure, that's freedom. If you need someone else to build it for you, this will go badly for both of us. What you'll own Architecture, API design, and user experience for the applications you build Turning business requirements into roadmaps and shipped code, including deciding what not to build Build and deployment automation: containerization, GitOps, fast and boring releases Application-layer infrastructure as code, extending our existing GitOps and deployment patterns rather than working around them The code quality and security standards that keep all of the above safe to move quickly in How we build We're deliberately polyglot: several languages in production, more than one kind of data store, containerized workloads, GitOps delivery, infrastructure as code. We aren't listing the specifics, on purpose. They change, and we'd rather hear how you choose tools than check whether you've used ours. What matters is that you've worked across enough languages and runtimes to know the language is rarely the hard part, and that you reach for the right tool for the problem t comfortable in. How we work with AI We use agentic AI development tools daily, and we've done the unglamorous part. Agent instructions, coding standards, and architecture decision records live alongside the code, so the tools produce work that fits our conventions instead of fighting them. We'd want you to extend that practice, not invent one from scratch. We're also clear-eyed about it. These tools make it easy to produce something that demos well and falls apart in six months, and we've watched it happen elsewhere. The conventions exist to prevent that. We'd rather you use them heavily and understand exactly what you shipped than either avoid them or trust them blindly. If you have opinions about where they genuinely help and where they quietly create problems, we want to hear them. What we're looking for We're not listing a number of years. What matters is what you've actually done: You've architected, shipped, and operated production systems, including being the one paged when they broke You've decided what to build, not only how, on at least one system that mattered You've learned a business process deeply enough to build something different from what was requested, and you were right You can weigh trade-offs and constraints on your own and defend the call afterward You've picked up someone else's deployment and infrastructure conventions and extended them, rather than routing around them or building a parallel path of your own You've made a UX call that shipped, turned out wrong, and fixed it You've shipped production work in more than one language and runtime, and can say why each was the right choice at the time You're comfortable across relational and non-relational data modeling, API design, and modern web architecture If you can speak to those from experience, the number on your résumé isn't interesting to us.

Job Description Job Description Job Title: IT Software Delivery Manager (Multi-Year Contract) Location: Columbus, OH Work Model: Hybrid - Tuesday through Thursday onsite, Monday and Friday remote Rate: $86-$96/hour Contract Duration: September 28, 2026 - September 27, 2027 Possibility of Extension: Yes, strong possibility of extension Employment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Work Schedule: 8:00 AM - 5:00 PM, with 1-hour lunch Position Overview We are seeking an experienced IT Software Delivery Manager to lead end-to-end software delivery within a large-scale enterprise technology environment. This role will manage technical delivery teams supporting core platforms and product teams, with particular emphasis on SAP and/or Salesforce, software releases, platform upgrades, patching, Agile delivery, DevOps practices, operational stability, and stakeholder alignment. The IT Software Delivery Manager will serve as a hands-on delivery leader responsible for translating business and product objectives into executable delivery plans, coordinating milestones and releases, managing risks and dependencies, removing blockers, and ensuring software teams have the resources and support needed to deliver high-quality solutions. This role will also be accountable for team leadership, vendor coordination, budgets, audit and compliance activities, and continuous improvement across the software delivery lifecycle. The ideal candidate brings a combination of technical depth and delivery leadership, with prior hands-on development experience and a strong track record leading software teams within SAP, Salesforce, or similar enterprise platform environments. Experience in a regulated utility environment is strongly preferred. Key ResponsibilitiesSoftware Delivery Leadership Lead end-to-end delivery of software products and technology solutions across assigned platform or product teams. Manage execution plans, milestones, sprint commitments, releases, dependencies, risks, and resource needs. Ensure delivery outcomes align with business objectives, engineering standards, operational expectations, and program priorities. Partner with business stakeholders, Product Owners, engineering leaders, technical teams, and vendors to maintain alignment on scope, priorities, and expected outcomes. Maintain clear visibility into delivery progress, risks, blockers, and milestone health. Drive high-integrity commitments and ensure teams have a realistic path to successful delivery. SAP / Salesforce Platform Delivery Lead technical teams supporting SAP and/or Salesforce platforms. Coordinate patching, upgrades, releases, regression activities, deployments, and platform maintenance. Partner with engineering and architecture teams to ensure platform changes are technically sound and aligned with enterprise standards. Support planning and execution of release calendars, dependency management, regression testing, and production readiness. Ensure teams understand and follow appropriate technical standards, delivery procedures, and platform-specific best practices. Apply prior technical or engineering experience to improve delivery quality and support sound technical decision-making. Agile Team Leadership & Coaching Serve as a servant leader for Agile software development teams. Coach teams and stakeholders on Agile delivery practices, team maturity, accountability, and continuous improvement. Partner with stakeholders and delivery teams to establish product delivery roadmaps and maintain shared understanding of business and product objectives. Support sprint planning, backlog readiness, estimation, sizing, milestone planning, and execution. Help teams limit work in progress, remove blockers, and reduce unnecessary distractions. Foster a collaborative culture focused on transparency, accountability, and sustainable delivery. Release, Deployment & Milestone Management Coordinate software releases, regression testing, deployments, sprint execution, and production implementation activities. Develop and maintain integrated delivery plans and milestone schedules. Track delivery progress through burn-up, milestone, or similar performance measures. Identify schedule risks, technical blockers, resource constraints, and cross-team dependencies early. Develop and manage mitigation plans to protect delivery commitments. Partner with stakeholders to set realistic expectations around release timing and delivery confidence. DevOps & Operational Excellence Promote adoption of DevOps practices that improve delivery speed, quality, consistency, and operational reliability. Support CI/CD, release automation, automated testing, monitoring, and production support practices. Optimize production system operations using monitoring, capacity analysis, root cause analysis, and other operational tools. Identify recurring production or delivery issues and drive corrective and preventive actions. Support continuous improvement in system stability, security, performance, and supportability. Encourage stronger collaboration between development, operations, infrastructure, security, and product teams. Risk, Issue & Dependency Management Proactively identify delivery risks, issues, dependencies, blockers, and resource constraints. Maintain mitigation plans and ensure appropriate owners and timelines are established. Escalate significant risks or decisions to leadership in a timely manner. Coordinate across dependent teams to resolve cross-platform or cross-product issues. Protect teams from avoidable distractions while maintaining focus on high-priority delivery objectives. Apply structured problem-solving to complex or time-critical delivery challenges. Stakeholder & Executive Communication Establish and manage stakeholder expectations around milestones, delivery status, risk, and schedule. Provide clear, concise, and transparent status reporting to business and technology leaders. Facilitate delivery reviews, risk discussions, milestone reviews, and executive updates. Translate complex technical and delivery issues into business-relevant language. Maintain strong partnerships with business stakeholders, Product Owners, engineering teams, vendors, and peer delivery leaders. Build trust through consistent communication, ownership, and follow-through. Team Leadership & Talent Development Provide leadership, coaching, and guidance to software delivery team members. Support team performance, career development, engagement, and retention. Establish clear expectations and accountability across delivery teams. Help team members identify growth opportunities and improve delivery effectiveness. Support talent acquisition and onboarding as needed. Foster a team culture of collaboration, ownership, technical excellence, and continuous improvement. Vendor, Budget & Compliance Management Manage third-party vendors and service providers supporting software delivery. Track vendor performance, deliverables, dependencies, and risks. Manage budgets and resources associated with assigned delivery teams or product areas. Support internal and external SOX reviews, audit reviews, compliance activities, and governing policies. Ensure delivery teams maintain appropriate documentation and follow required controls. Coordinate remediation actions where compliance or audit gaps are identified. Day-to-Day Responsibilities Lead daily and weekly software delivery activities across SAP and/or Salesforce teams. Review sprint progress, milestones, releases, risks, blockers, and dependencies. Coordinate patching, upgrades, regression testing, deployments, and platform releases. Partner with stakeholders and engineering teams to maintain the delivery roadmap. Coach Agile teams on execution, estimation, work-in-progress, and continuous improvement. Track delivery commitments and maintain burn-up or milestone reporting. Remove blockers and coordinate resolution of cross-team dependencies. Review production stability, monitoring, performance, and operational issues. Manage vendor activities, delivery expectations, and resource needs. Prepare leadership updates, risk summaries, release status, and milestone reporting. Support audit, compliance, budget, and governance requirements. Coach and develop team members while maintaining a high-performing delivery culture. Required Qualifications Bachelor's degree. 8+ years of experience delivering software products or enterprise technology solutions. 4+ years of management, leadership, or team delivery experience. 2+ years of hands-on software development or engineering experience. Experience leading technical teams on SAP and/or Salesforce platforms. Experience managing patching, upgrades, releases, regression, and deployments within SAP and/or Salesforce environments. Strong understanding of the software delivery lifecycle. Strong experience with Agile delivery methods and team-based product development. . click apply for full job details

Job Description Job Description Job Title: IT Healthcare Consultant - Project Manager - Consultant ( 13411 ) Location: Columbia, SC 29210 Duration: 12 Months Extension: Yes Work Schedule: Fully onsite for the first 30-90 days ; may transition to hybrid at the manager's discretion. The SOW indicates the ongoing hybrid model requires at least 3 onsite days per week . Interview: 1 Round - Virtual/Online Candidate Location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense. Why Open: New position / repost of Job ID 12761 due to updated skill requirements. Do not submit candidates who were previously interviewed for Job ID 12761. Key Responsibilities Oversee daily MMIS, Encounter Processing System, and supporting-system operations and coordinate with vendors, Cyber Security, Enterprise Architecture, and other stakeholders. Manage vendors and monitor SLAs and service performance . Develop desk aids, process flows, SOPs, and operational documentation and train team members on support processes and ticketing tools. Lead teams providing production support, helpdesk, interface/EDI support, stakeholder monitoring, and UAT . Manage incidents, issues, tickets, escalations, documentation, tracking, and timely resolution of production problems . Identify and mitigate operational risks and ensure decisions, corrective actions, and escalations are properly documented. Ensure compliance with CMS, SSA, and other security requirements and track findings/recommendations through completion. Lead release management , stakeholder communications, implementation readiness, pre-deployment planning, and post-implementation monitoring. Support change management, backlog grooming, prioritization, and approval-gate compliance . Assign and oversee team workload and provide guidance across frontline, technical, vendor, and executive stakeholders. Required Skills Bachelor's degree in a technical, business, or healthcare field ; 5 years equivalent business/systems analysis or computer systems development/modification experience may substitute . 3 years managing system operations and/or administrative program functions in a healthcare environment . 5 years of project/program management experience managing system implementations or enhancements . Ability to provide on-call and after-hours incident management/support . Preferred Skills Experience managing operations of Medicaid Enterprise Systems . Knowledge of Medicaid eligibility, enrollment, and MMIS domain concepts . Experience with ticketing software . Experience developing SOPs for new system implementations . Strong presentation and reporting skills. AWS Cloud Certification(s) . About Us: InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18 years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.

Job Description Job Description Job Title: Senior Desktop Infrastructure Engineer Duration: 6 Months contract Location: Chicago, IL - The ideal candidate will be onsite 2 days per month for this role. Job Description: Core Ownership Areas Azure Virtual Desktop Nerdio Windows 11 Gold Images FSLogix Intune and Autopilot Integration End User Compute Architecture Azure Networking for AVD Desktop Infrastructure Automation Endpoint Security and Compliance Primary Responsibilities Azure Virtual Desktop Architecture & Operations Architect, implement, and maintain Azure Virtual Desktop environments. Design and manage host pools, session hosts, image lifecycles, and deployment pipelines. Develop scalability, resiliency, and disaster recovery strategies. Optimize user experience, performance, and Azure consumption costs. Establish operational standards and platform governance. AVD Networking & Infrastructure Engineering Design and troubleshoot AVD network connectivity across Azure and on-premises environments. Serve as the primary escalation point for network-related virtual desktop issues. Diagnose and resolve DNS, routing, firewall, latency, authentication, and connectivity problems. Partner with Network Engineering on ExpressRoute, VPN, segmentation, and hybrid connectivity solutions. Optimize network paths and client connectivity performance for virtual desktop workloads. Troubleshoot FSLogix profile performance, storage connectivity, and authentication issues. Analyze packet captures, connection diagnostics, and performance metrics to identify root causes. Support private endpoint, storage account, Azure Files, and Entra ID integration requirements. Nerdio Engineering & Automation Administer and optimize Nerdio Manager. Develop automated provisioning and image management workflows. Configure autoscaling and cost optimization strategies. Build operational automation using PowerShell and Azure services. Windows 11 Platform Engineering, Lead design and engineering of the Bank's Windows 11 desktop platform. Own gold image architecture and standards. Establish image testing, validation, and release processes. Define desktop lifecycle management strategy. Technical Leadership Provide technical leadership for desktop engineering initiatives. Mentor engineers and contractors. Establish engineering standards and operational practices. Evaluate vendors and technical solutions. Lead major incident response and root cause investigations. Required Skills Expert-Level Experience Azure Virtual Desktop Azure Networking Nerdio Microsoft Entra ID Active Directory Windows Desktop Engineering Windows 11 Image Engineering PowerShell Automation Root Cause Analysis and Troubleshooting Strong Experience FSLogix Azure Files DNS TCP/IP Networking Firewalls and Network Security Intune Autopilot Group Policy Preferred Experience EXPRESSROUTE Azure Virtual WAN Infrastructure as Code Ansible Liquidware ProfileUnity VMware Horizon or Citrix Terraform

Job Description Job Description Role: Senior QA Analyst Duration: 12 Months Location: 2 Martin Luther King Jr. Drive SE 652.03 East Tower Atlanta, GA 30334 Work Arrangement: Hybrid Interview: Webcam only Job Description: The Child and Protective Care Services division (CAPS) Senior UAT & Business Analyst reports to the CAPS Sr. Manager of Technical Solutions. Under broad supervision, this role is responsible for leading User Acceptance Testing (UAT), test strategy development, business analysis activities, and quality assurance coordination across CAPS systems and related enterprise applications. This position serves as a senior-level quality and business analysis resource responsible for ensuring systems, data, integrations, reporting solutions, and business processes meet business requirements, Federal/State policy standards, and operational expectations. This role bridges the gap between business stakeholders, SMEs, Business System Owners (BSOs), developers, vendors, and testing teams to ensure successful solution delivery and release readiness. The ideal candidate is a highly skilled and versatile professional with strong expertise in manual and automated testing, test strategy development, regression suite optimization, defect management, business process analysis, and requirements management. This role requires the ability to operate both strategically and hands-on, shifting between UAT leadership responsibilities and Business Analyst functions based on project and operational needs. Job Responsibilities • Participate in Joint Application Requirements (JAR) and Joint Application Design (JAD) sessions for assigned Change Requests (CRs) and Maintenance & Operations (M&O) initiatives to support requirements gathering, solution validation, and testing readiness. • Collaborate with business stakeholders, Subject Matter Experts (SMEs), Business System Owners (BSOs), vendors, technical teams, and project managers to analyze, document, refine, and validate business and functional requirements. • Serve as an individual contributor performing both Business Analyst and User Acceptance Testing (UAT) responsibilities based on project, operational, and organizational needs. • Develop and maintain comprehensive UAT strategies, test plans, test scenarios, and testing approaches aligned with business objectives, operational priorities, regulatory requirements, and project timelines. • Review business requirements, functional specifications, system designs, interface documentation, and business workflows to ensure complete and risk-based test coverage. • Create, execute, and maintain manual and automated test scripts for functional, integration, regression, end-to-end, data validation, and user acceptance testing activities. • Lead and coordinate UAT activities across assigned projects, including test execution, issue tracking, test evidence documentation, business validation, and release readiness support. • Partner with vendors responsible for Unit Testing and System Integration Testing (SIT) to improve testing alignment, strengthen overall quality coverage, and reduce duplicate testing efforts between SIT and UAT processes. • Collaborate with project managers, testing teams, business users, and external partners to manage testing timelines, dependencies, risks, deliverables, and implementation of readiness activities. • Facilitate requirements of walkthroughs, knowledge-sharing sessions, and testing reviews to ensure a clear understanding of business expectations, system functionality, and testing objectives. • Manage the full defect lifecycle including defect identification, logging, triage, prioritization, escalation, retesting, resolution validation, and status reporting utilizing approved enterprise testing and defect management tools. • Track, analyze, and communicate testing metrics, execution progress, defect trends, test coverage, quality risks, and UAT results to leadership, stakeholders, and project teams. • Analyze, review, refine, and enhance existing regression test suites to improve testing efficiency, business-process validation, and overall regression coverage across CAPS systems. • Lead test automation initiatives by developing automation strategies, identifying automation opportunities, recommending appropriate frameworks and tools, and implementing automated regression testing solutions to reduce manual testing effort and improve quality outcomes. • Support post-implementation validation, production issue analysis, continuous process improvement initiatives, QA/UAT best practices, and additional CAPS Program Administration activities as assigned. Qualifications Required • Bachelor's degree in Computer Science, Information Systems, Business, Engineering, Mathematics, or related field; or equivalent combination of education and experience. • Minimum of five (5) years of experience in Quality Assurance (QA), User Acceptance Testing (UAT), and/or Business Analysis roles supporting enterprise systems. • Minimum of three (3) years of experience in test automation, including automation strategy development and transitioning manual testing processes into automated solutions. • Strong experience developing test strategies, test cases, test scripts, and executing functional, regression, integration, end-to-end, and UAT testing. • Demonstrated experience analyzing business and functional requirements, developing use cases, and translating business needs into testable scenarios. • Experience in performing data quality validation, data reconciliation, and testing across enterprise applications, interfaces, and reporting solutions. •Hands-on experience with QA and test management tools such as Jira, Azure DevOps, Smartsheet, or similar platforms. • Hands-on experience with automation tools such as Selenium, Playwright, Cypress, TestComplete, Power Automate, UFT, or similar technologies. •Experience working with Microsoft reporting and analytics tools including Power BI and/or Microsoft Fabric. • Proven ability to work independently as a senior-level individual contributor while effectively collaborating with business users, internal teams, external partners, and vendors in a cross-functional environment. Preferred • Experience working with data systems and automated business processes. • Experience creating or using systems for automated testing. • Experience organizing and analyzing data to inform decision making. • Knowledge of Georgia Gateway Integrated Eligibility System. • Knowledge of system development and configuration. • Advanced skills in Excel and other Microsoft Office applications. • Experience with Agile/Scrum methodologies • Familiarity with data warehousing, ETL processes, or data pipelines Technical Competencies • Knowledge of eligibility requirements and systems. • Understanding of automation processes and business needs. • Deep understanding of test types such as black box, regression, and negative testing. •Experience with testing frameworks and tools (Selenium, Power Automate, jUnit, Azure Test Plans). • Ability to deliver high-quality customer service and maintain positive work relationships. • Ability to organize and evaluate data to drive decision making. • Ability to collaborate with diverse communities and demonstrate cultural sensitivity. • Understanding of eligibility systems and requirements. • Experience with .NET applications, Angular front-ends, and relational databases. • Intermediate to advanced skills in Microsoft Word, Excel, and SharePoint. • Ability to develop user stories and acceptance criteria. • Effective communication, collaboration, and customer service skills. • Ability to collaborate with diverse communities and maintain positive work relationships. • Strong analytical and problem-solving skills • Excellent communication and stakeholder management • Ability to translate business requirements into technical test artifacts. • Attention to detail and commitment to quality. • Ability to manage multiple priorities in a fast-paced environment. Physical Requirements • Office-based work with intermittent sitting, standing, and walking. • Ability to speak clearly and hear at a normal conversational level. • Visual acuity for data analysis and computer work. • Full range of hand and finger motion for data entry. Required Skills: Skill Required / Desired Amount of Experience Quality Assurance (QA), User Acceptance Testing (UAT), and/or Business Analysis roles supporting enterprise systemsRequired5YearsTest automation, including automation strategy development and transitioning manual testing processes inRequired3YearsDeveloping test strategies, test cases, test scripts, and executing functional, regression, integration, end-to-end, and UAT testingRequired3YearsExperience with automation tools such as Selenium, Playwright, Cypress, TestComplete, Power Automate, UFT, or similar technologies.Required3YearsHands -on experience with QA and test management tools such as Jira, Azure DevOps, Smartsheet, or similar platforms.Required3Years

Job Description Job Description Position Overview: Our client Seeking a Data Links and Communications Engineer Principal for an Onsite Assignment at Hanscom Air Force Base (AFB). The ideal candidate will possess an active Top-Secret Security Clearance, 5 years of experience in software design and software requirements development, proficiency in C and Java Programming languages and development frameworks, and proficiency in MBSE modeling, languages, and tools (DODAF, SysML, UML, Cameo). We seek an experienced Principal Data Links and Communications Engineer to support advanced defense and aerospace systems. This senior role requires expertise in designing, integrating, and testing communications systems, including data links and C4ISR systems. The ideal candidate will have in-depth knowledge of military systems, standards, and testing procedures, ensuring seamless interoperability and operational success for Air Force and DoD mission systems. Key responsibilities include leading system integration and testing, providing technical direction, and working with government stakeholders to meet performance, security, and interoperability requirements. Experience required: The candidate may be called upon for knowledge and experience in the following specific areas: Combat Net Radio (CNR) Test and Demonstration includes engineering support for interoperability testing weapon configurations with Threshold and Objective launch platforms/controllers and ground Joint Terminal Attack Controllers over Ultra-High Frequency (UHF) CNR and Link 16 communications. Joint Concept of Employment (CONEMP) Cryptologic Systems Link 16 Networking Interface Control Digitally Aided Close Air Support (DACAS) United States Message Text Format (USMTF) Joint Interoperability of Tactical Command and Control Systems (JINTACCS) Desired Qualifications: 5 years of experience in software design and software requirements development Proficiency in C and Java Programming languages and development frameworks Proficiency in MBSE modeling, languages, and tools (DODAF, SysML, UML, Cameo) Networking and embedded mission systems experience Familiarity with government acquisition planning, tailoring, and documentation (Acquisition Strategy Plan, Statement of Work, System Engineering Plan, User Agreements, and Product Roadmap). Additional Qualifications: Provide knowledge and experience in developing, integrating, testing, and deploying Air Force systems and their associated data links, including defining data link interoperability, interfaces, and verification and test assessment requirements. This includes interfacing with the Federal Department of Defense (DoD), United States Air Force (USAF), United States Army, and Joint communities to ensure the data link communications capability complies with the applicable Federal Aviation Administration, Defense Information Systems Agency (DISA), National Security Agency (NSA), Service Acquisition Executive, Joint Mission Planning System (JMPS), Damage Assessment and Casualty Report business and technical rules. Provide resources with knowledge and experience in the sub-system and system level of developmental and operational tests and Evaluations. This includes interface with Air Combat Command, Air Force Command and Control Integration Center, Joint Interoperability Test Command, Space and Naval Warfare Systems Command, and all levels of the organizations that develop and manage the C3 and encryption key distribution infrastructure for controlling a networked system, providing technical advice on C4 issues, including pre-launch conditioning and planning, aircraft-weapon pre- and post-release communications, and real-time targeting. The Contractor shall advise and assist the program Chief Engineer, Integrated Product Team (IPT) Leads, Program Managers (PMs), and joint combined test team customers on performance, schedule, and cost issues concerning planning, communications, and control.

Job Description Job Description Indent ID: SF_OP_209794-1 Sell Rate: 65/hr. Remote / WFO / Hybrid: The selected candidate will reside within a reasonable commuting distance to one of the Client location Candidates living within 120 miles of Kansas City, Denver, Oklahoma City or Omaha will be required to be on-site with 5 days per month remote work flexibility. Location(s): Boston, MA- New York, NY- Philadelphia, PA- Cleveland, OH- Richmond, VA- Atlanta, GA- Chicago, IL- St. Louis, MO- Minneapolis, MN- Kansas City, MO- Dallas, TX- San Francisco, CA or any branch office location. Hire Type (FTE/Contract): Contract Only VI Project Duration: 1 year Expected Start Date: 1 Nov 2027 Day 1 Billing Confirmation: Yes We are seeking a Senior SaaS IGA Engineer specializing in Access Certifications to help build and operate our MyAccess identity-governance capability on Saviynt Enterprise Identity Cloud. This role will be responsible for the technical design and execution of access-certification campaigns, entitlement and reviewer governance, remediation, reconciliation, reporting, and certification controls across a complex enterprise environment. The successful candidate will combine deep IAM/IGA experience with hands-on Saviynt expertise and an understanding that certification success is more than campaign completion. The objective is to ensure access decisions are meaningful, accountable, executed in downstream systems, reconciled, and auditable. Key Activities Access Certification Design & Engineering • Design and configure Saviynt access-certification campaigns for users, accounts, entitlements, roles, applications, privileged access, and other in-scope access populations. • Configure campaign scope, reviewer assignment, certification rules, review periods, reminders, escalations, delegation, reassignment, expiration, and completion criteria. • Develop recurring and event-driven certification models appropriate to application risk and control requirements. • Configure and validate manager, application-owner, entitlement-owner, role-owner, and other reviewer models. • Establish certification logic for high-risk, privileged, sensitive, orphaned, dormant, temporary, and exception-based access. • Support certification requirements across connected and, where necessary, disconnected applications. • Design campaign segmentation so reviews are understandable and manageable rather than overwhelming reviewers with unnecessarily large certifications. • Configure certification actions and downstream remediation, including revoke, retain, reassign, exception, and remediation workflows. • Ensure certification decisions flow through provisioning/deprovisioning and are reconciled against actual target-system outcomes. Certification Governance & Control Effectiveness • Establish traceability from certification requirement to campaign, reviewer, decision, remediation, target-system validation, and evidence. • Confirm entitlement and application ownership is accurate before campaigns launch and route ownership gaps for remediation. • Ensure retained access has accountable reviewer decisions and appropriate justification. • Verify revoked access is actually removed downstream; identify and escalate failed revocations and reconciliation discrepancies. • Support risk-based certification frequency based on application, entitlement, privilege, regulatory, and business criticality. • Support segregation-of-duties and high-risk-access reviews where applicable. • Maintain certification evidence suitable for audit, risk, compliance, and control testing. Saviynt EIC Administration & Configuration • Saviynt EIC / IGA administrative configuration and production support. • Access Certifications and Campaigns. • Access Request System, Enterprise Roles, Entitlements, Workflows, Rules, and Policies. • User, account, entitlement, and role metadata; dynamic attributes and ownership models. • Saviynt jobs, job monitoring, analytics, reporting, REST APIs, and connector troubleshooting. • Provisioning policies, reconciliation, application onboarding, and downstream remediation. Data Quality & Reconciliation • Analyze identity, account, entitlement, role, and ownership data before campaign launch. • Identify duplicate, orphaned, dormant, stale, excessive, and unowned access. • Validate identity-account correlation and application / entitlement ownership. • Establish pre-campaign data-quality checks and post-campaign reconciliation. • Validate successful downstream revocation and develop analytics for recurring certification or remediation failures. Reviewer Experience & Business Enablement • Partner with Product, Governance, UX/OCM, and business stakeholders so reviewers can quickly understand: • Who has the access and what the access provides. • Why the access exists and how it was originally obtained. • Whether the access is privileged, sensitive, temporary, or high risk. • When it was last reviewed, when it expires, and what happens if it is revoked. • Certification design should reduce rubber-stamp behavior rather than merely increase campaign throughput. Production • Monitor scheduled certification jobs and campaign execution. • Troubleshoot reviewer, data, application, campaign-generation, and remediation issues. • Monitor certification aging, failed remediation, and recurring operational exceptions. • Support incident/problem management, root-cause analysis, runbooks, and support documentation. • Support release regression testing and assess Saviynt product releases for certification impacts. • Support audit evidence requests and identifies opportunities for automation and operational simplification. Qualifications • Bachelor's degree in Computer Science, Cybersecurity, Information Systems, Information Technology, Computer Engineering, Management Information Systems, or a closely related discipline; or equivalent combination of education and substantial relevant IAM/IGA experience. • Master's degree in Cybersecurity, Information Systems, Technology Management, Computer Science, or related field preferred. • Formal training in identity security, access governance, security controls, or risk management preferred. • 7-10 years of IAM / Identity Security experience. • 4 years working with IGA platforms such as Saviynt, SailPoint, Oracle Identity Governance, One Identity, or comparable enterprise IGA technologies. • 2-3 years of direct Saviynt EIC experience strongly preferred. • 3 years designing or operating access certifications / access reviews / attestation programs. • Demonstrated experience implementing certification campaigns in a large, complex enterprise. • Experience with entitlement governance, application ownership, role ownership, remediation workflows, and access-control evidence. • Experience supporting production IAM/IGA systems and working in regulated or highly controlled environments strongly preferred. • Experience integrating IGA with Active Directory, Entra ID, REST APIs, databases, SaaS applications, and enterprise systems. • Experience with application onboarding, provisioning, deprovisioning, and reconciliation. Technical Skills • Saviynt: EIC administration; Access Certifications; Access Request System; Enterprise Roles; Entitlements; workflows; analytics; jobs; rules/policies; REST APIs; connectors; provisioning; reconciliation. • IGA / IAM: Identity lifecycle; access governance; RBAC/ABAC; least privilege; access reviews; entitlement governance; SoD; privileged-access governance; orphan/stale access; exceptions; audit evidence. • Other: REST / JSON / APIs; SQL; Active Directory; Entra ID; authentication / authorization concepts; scripting or automation; data analysis; log analysis; ITSM integration.