17 jobs found

Job Description Job Description Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next. Job Overview The Modern Workplace & Mobility Implementation Engineer delivers Microsoft 365 and enterprise mobility solutions for client and internal environments. Working from defined project scopes, tickets, and technical standards, this role deploys, configures, secures, documents, and validates modern workplace and unified endpoint management platforms before transitioning completed environments to ongoing support teams. The engineer serves as a hands-on technical point of contact during implementation, makes configuration-level decisions within established standards, and partners with project, mobility, cybersecurity, and service teams to deliver stable, secure, and support-ready solutions. Responsibilities Review project documentation, tickets, requirements, technical prerequisites, and licensing to confirm scope and implementation readiness. Deploy, configure, and maintain Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams, Teams Phone, and PSTN integrations, using approved standards and governance guidelines. Implement and maintain enterprise mobility and unified endpoint management solutions such as Microsoft Intune, Jamf Pro, and VMware Workspace ONE. Support the endpoint lifecycle across mobile devices, desktops, laptops, and IoT endpoints, including provisioning, enrollment, configuration, maintenance, patching, and decommissioning. Configure device profiles, compliance policies, app protection settings, and secure-access controls across iOS, Android, Windows, Chrome OS, and macOS environments. Apply Zero Trust standards, including encryption, multifactor authentication, conditional access, and Mobile Threat Defense controls, in partnership with cybersecurity teams. Troubleshoot Microsoft 365 and mobility platform issues, perform root cause analysis, and escalate unresolved or systemic issues to senior engineering resources. Maintain clear technical communication with clients and internal stakeholders throughout implementation and serve as the technical point of contact for deployment activities. Create and maintain complete technical documentation in IT Glue, HaloPSA, and SharePoint to support compliance and an effective operational handoff. Validate that delivered solutions meet project scope, stability, documentation, and handoff-readiness requirements before transitioning them to the Service Desk, Technology Operations Center, or other support teams. Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Business Technology, a related field, or equivalent practical experience. 3+ of experience working with Microsoft 365 and mobile device management platforms; experience in an MSP or MSSP environment is preferred. Hands-on experience implementing Microsoft 365 workloads and UEM or EMM solutions, including Microsoft Intune, Jamf Pro, VMware Workspace ONE, or comparable platforms. Working knowledge of Microsoft Teams, Teams Phone, SharePoint, Exchange Online, OneDrive, Power Platform, Windows Autopilot, and device enrollment and lifecycle management. Understanding of Zero Trust principles, multifactor authentication, conditional access, Mobile Threat Defense, app protection policies, and endpoint security controls. Experience using PowerShell, REST APIs, or native MDM automation capabilities to support efficient, repeatable deployments. Familiarity with compliance and governance requirements such as GDPR and HIPAA, including audit support and policy enforcement. Proven ability to deliver technical projects in structured, process-driven environments while managing priorities, documenting work, and communicating effectively with technical and nontechnical stakeholders. Microsoft Endpoint Administrator Associate, Microsoft 365 Certified: Administrator Expert, CompTIA Mobility+, or related certifications are preferred but not required. What Drives Impact Behaviors define what our core values look like in action. Leaders are expected to model them; teams are expected to live them: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Compensation Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. Full compensation details can and will be discussed with an Impact Talent Acquisition team member at the start of the interview process. Benefits We Take Pride In 5-year Tiffany & Co. Gift Card or Custom Menswear, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave Development and growth opportunities with on-going training & continued education reimbursement 401(K) & retirement plans with complimentary financial advisory services Comprehensive health, disability, life, dental, and vision plans For full benefit information, visit Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations. Compensation Range: $80K - $100K

Job Description Job Description Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next. Job Overview The Modern Workplace & Mobility Implementation Engineer delivers Microsoft 365 and enterprise mobility solutions for client and internal environments. Working from defined project scopes, tickets, and technical standards, this role deploys, configures, secures, documents, and validates modern workplace and unified endpoint management platforms before transitioning completed environments to ongoing support teams. The engineer serves as a hands-on technical point of contact during implementation, makes configuration-level decisions within established standards, and partners with project, mobility, cybersecurity, and service teams to deliver stable, secure, and support-ready solutions. Responsibilities Review project documentation, tickets, requirements, technical prerequisites, and licensing to confirm scope and implementation readiness. Deploy, configure, and maintain Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams, Teams Phone, and PSTN integrations, using approved standards and governance guidelines. Implement and maintain enterprise mobility and unified endpoint management solutions such as Microsoft Intune, Jamf Pro, and VMware Workspace ONE. Support the endpoint lifecycle across mobile devices, desktops, laptops, and IoT endpoints, including provisioning, enrollment, configuration, maintenance, patching, and decommissioning. Configure device profiles, compliance policies, app protection settings, and secure-access controls across iOS, Android, Windows, Chrome OS, and macOS environments. Apply Zero Trust standards, including encryption, multifactor authentication, conditional access, and Mobile Threat Defense controls, in partnership with cybersecurity teams. Troubleshoot Microsoft 365 and mobility platform issues, perform root cause analysis, and escalate unresolved or systemic issues to senior engineering resources. Maintain clear technical communication with clients and internal stakeholders throughout implementation and serve as the technical point of contact for deployment activities. Create and maintain complete technical documentation in IT Glue, HaloPSA, and SharePoint to support compliance and an effective operational handoff. Validate that delivered solutions meet project scope, stability, documentation, and handoff-readiness requirements before transitioning them to the Service Desk, Technology Operations Center, or other support teams. Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Business Technology, a related field, or equivalent practical experience. 3+ of experience working with Microsoft 365 and mobile device management platforms; experience in an MSP or MSSP environment is preferred. Hands-on experience implementing Microsoft 365 workloads and UEM or EMM solutions, including Microsoft Intune, Jamf Pro, VMware Workspace ONE, or comparable platforms. Working knowledge of Microsoft Teams, Teams Phone, SharePoint, Exchange Online, OneDrive, Power Platform, Windows Autopilot, and device enrollment and lifecycle management. Understanding of Zero Trust principles, multifactor authentication, conditional access, Mobile Threat Defense, app protection policies, and endpoint security controls. Experience using PowerShell, REST APIs, or native MDM automation capabilities to support efficient, repeatable deployments. Familiarity with compliance and governance requirements such as GDPR and HIPAA, including audit support and policy enforcement. Proven ability to deliver technical projects in structured, process-driven environments while managing priorities, documenting work, and communicating effectively with technical and nontechnical stakeholders. Microsoft Endpoint Administrator Associate, Microsoft 365 Certified: Administrator Expert, CompTIA Mobility+, or related certifications are preferred but not required. What Drives Impact Behaviors define what our core values look like in action. Leaders are expected to model them; teams are expected to live them: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Compensation Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. Full compensation details can and will be discussed with an Impact Talent Acquisition team member at the start of the interview process. Benefits We Take Pride In 5-year Tiffany & Co. Gift Card or Custom Menswear, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave Development and growth opportunities with on-going training & continued education reimbursement 401(K) & retirement plans with complimentary financial advisory services Comprehensive health, disability, life, dental, and vision plans For full benefit information, visit Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations. Compensation Range: $80K - $100K

What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose The senior North America (NA) Digital Workplace Client Engineer is responsible for engineering, implementing, and managing the full spectrum of North America's modern workplace endpoint platforms. Primary technologies include Microsoft Intune as the cloud-native Unified Endpoint Management (UEM) solution, Windows client platforms, iOS/iPadOS mobile devices via Apple Business Manager (ABM), and next-generation virtual endpoint solutions including Windows 365 Cloud PC and Azure Virtual Desktop (AVD). The role also encompasses Microsoft Entra ID Join and Hybrid Entra ID Join strategies for identity-based endpoint access. The senior Client Engineer serves as the North America subject matter expert (SME) and Level 4 escalation authority for client endpoint technologies, defining technical standards, multi-year roadmaps, and architecture that position NA as the global model for modern endpoint engineering. This role partners closely with Microsoft and other key vendors, participates in product roadmap planning, and drives the transition from legacy on-premises management (SCCM, Group Policy) to a fully cloud-native endpoint model. This is a senior individual contributor role reporting to the Team Manager, NA Digital Workplace Client Engineering Services. The North America environment serves as the reference architecture and foundation for global endpoint standards adoption across the Honda enterprise. Key Accountabilities • Engineer, implement, and support Microsoft Intune as the primary Unified Endpoint Management (UEM) platform for Windows, iOS/iPadOS, MacOS and virtual endpoints. Manage device enrollment, configuration, compliance, application deployment, Windows Autopilot, and Apple Business Manager integration. • Define endpoint architecture, standards, and multi-year technology roadmaps for Intune, Microsoft Entra ID Join, Hybrid Entra ID Join, Windows 365 Cloud PC, Azure Virtual Desktop (AVD), and mobile device management solutions. • Serve as the highest-level technical escalation point for complex endpoint issues, leading root cause analysis, problem management, and long-term remediation while providing technical guidance to support teams. • Lead the transition from SCCM and Group Policy-based management to cloud-native endpoint management through Intune, including migration planning, deployment strategy, and adoption of zero-touch provisioning technologies. • Partner with Microsoft, Apple, and other technology providers to evaluate emerging solutions, conduct proof-of-concept initiatives, influence product direction, and recommend technology investments. • Collaborate with security, identity, infrastructure, and business teams to ensure endpoint services align with compliance, governance, security, and digital workplace objectives. • Develop and maintain engineering standards, operational procedures, runbooks, and technical documentation. Qualifications, Experience, and Skills Minimum education: A Bachelor's degree in Computer Science / Information Technology (IT) / Networking / Electronics or a related STEM field of study, or equivalent relevant professional experience in the industry along with industry standard certifications. Required Qualifications: • At least 8 or more years of enterprise endpoint engineering, modern desktop administration, or endpoint management experience. • 5+ years of hands-on Microsoft Intune administration and engineering experience supporting Windows and mobile platforms. • 3+ years of experience with Microsoft Entra ID (Azure AD), including Entra ID Join and Hybrid Entra ID Join implementations. • 2+ years of enterprise iOS/iPadOS device management experience using Intune and Apple Business Manager. Other required technical skills: • Strong expertise in Microsoft Intune, Windows management, Windows Autopilot, compliance policies, application packaging and deployment, and endpoint lifecycle management. • Experience migrating SCCM and Group Policy-managed environments to cloud-native Intune management. • Knowledge of Apple Business Manager, Mobile Device Management (MDM), Mobile Application Management (MAM), and enterprise iOS deployment practices. • Experience with Conditional Access, Microsoft Defender for Endpoint, BitLocker, endpoint security baselines, compliance reporting, and governance requirements. • Proficiency in PowerShell automation, Microsoft Graph, reporting, troubleshooting, and root cause analysis. • Experience with ServiceNow or similar ITSM platforms, technical documentation, vendor engagement, roadmap planning, and stakeholder communication. Highly desirables: • Experience with Windows 365 Cloud PC, Azure Virtual Desktop (AVD), Power BI, Azure Monitor, and Microsoft endpoint management certifications. Workstyle This is an onsite job. One remote workday per week may be possible with prior departmental approval. Job location options Candidate can report onsite at either one of these AHM office locations: Marysville, OH Torrance, CA Visa sponsorship issues: This role is not eligible for work visa sponsorship. Relocation assistance Position not eligible for relocation assistance. What differentiates Honda and makes us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Regional Bonus (when applicable) Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401(K) Plan with company match + additional contribution Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued learning Training and Development Programs Additional Offerings: Lifestyle Account Childcare Reimbursement Account Elder Care Support Tuition Assistance & Student Loan Repayment Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Job Description Job Description Euronet facilitates the movement of payments around the world, serving as a critical link between financial institutions, retailers, service providers, and their end consumers. Following Euronet's acquisition of CoreCard, this is a unique opportunity to shape the future of card issuing and payment innovation while working with a global payments leader. CoreCard is seeking a Senior Network Engineer. The Senior Network Engineer will support our 24x7 payment processing environments, where uptime targets are 99.999%. You'll be the go-to expert for production network operations and infrastructure projects, from strategy and deployment through troubleshooting and optimization. You'll work on mission-critical payment systems where your work directly affects reliability, security, and customer trust. Location: Leawood, KS or Norcross, GA What You'll Do Troubleshoot complex LAN, WAN, and VPN connectivity issues Maintain secure, high-availability payment processing and corporate infrastructure Serve as subject matter expert and provisioning engineer on key projects Analyze client networks and document physical and logical network diagrams Build and improve network policies, procedures, and security standards Provision and install hardware and software across end-user, corporate, and processing environments Take part in on-call rotation and emergency response Requirements 5-10 years of network engineering experience, or a Bachelor's degree plus relevant experience SonicWall and/or Fortinet firewall administration Strong VPN design and configuration, both site-to-site and client-to-site Cisco/Dell switch and router configuration, plus solid IP subnetting skills Active Directory, Windows Server (2012+), DNS, DHCP, and GPO VMware/ESXi administration (snapshots, storage, vSAN) PCI environment and audit experience, vulnerability scanning, and patching Microsoft Defender, endpoint security, and O365 administration Preferred Quaifications Network or infrastructure certifications AWS or Azure experience Vendor management and software licensing experience Benefits 401(k) Plan with 6% Match Health/Dental/Vision Insurance Employee Stock Purchase Plan Company-paid Life Insurance Company-paid disability insurance Tuition Reimbursement Paid Time Off Paid Volunteer Days Paid Holidays Tuition Reimbursement Casual Office Attire Plus many more employee perks & incentives! We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Description Job Description Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next. Job Overview The Modern Workplace & Mobility Implementation Engineer delivers Microsoft 365 and enterprise mobility solutions for client and internal environments. Working from defined project scopes, tickets, and technical standards, this role deploys, configures, secures, documents, and validates modern workplace and unified endpoint management platforms before transitioning completed environments to ongoing support teams. The engineer serves as a hands-on technical point of contact during implementation, makes configuration-level decisions within established standards, and partners with project, mobility, cybersecurity, and service teams to deliver stable, secure, and support-ready solutions. Responsibilities Review project documentation, tickets, requirements, technical prerequisites, and licensing to confirm scope and implementation readiness. Deploy, configure, and maintain Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams, Teams Phone, and PSTN integrations, using approved standards and governance guidelines. Implement and maintain enterprise mobility and unified endpoint management solutions such as Microsoft Intune, Jamf Pro, and VMware Workspace ONE. Support the endpoint lifecycle across mobile devices, desktops, laptops, and IoT endpoints, including provisioning, enrollment, configuration, maintenance, patching, and decommissioning. Configure device profiles, compliance policies, app protection settings, and secure-access controls across iOS, Android, Windows, Chrome OS, and macOS environments. Apply Zero Trust standards, including encryption, multifactor authentication, conditional access, and Mobile Threat Defense controls, in partnership with cybersecurity teams. Troubleshoot Microsoft 365 and mobility platform issues, perform root cause analysis, and escalate unresolved or systemic issues to senior engineering resources. Maintain clear technical communication with clients and internal stakeholders throughout implementation and serve as the technical point of contact for deployment activities. Create and maintain complete technical documentation in IT Glue, HaloPSA, and SharePoint to support compliance and an effective operational handoff. Validate that delivered solutions meet project scope, stability, documentation, and handoff-readiness requirements before transitioning them to the Service Desk, Technology Operations Center, or other support teams. Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Business Technology, a related field, or equivalent practical experience. 3+ of experience working with Microsoft 365 and mobile device management platforms; experience in an MSP or MSSP environment is preferred. Hands-on experience implementing Microsoft 365 workloads and UEM or EMM solutions, including Microsoft Intune, Jamf Pro, VMware Workspace ONE, or comparable platforms. Working knowledge of Microsoft Teams, Teams Phone, SharePoint, Exchange Online, OneDrive, Power Platform, Windows Autopilot, and device enrollment and lifecycle management. Understanding of Zero Trust principles, multifactor authentication, conditional access, Mobile Threat Defense, app protection policies, and endpoint security controls. Experience using PowerShell, REST APIs, or native MDM automation capabilities to support efficient, repeatable deployments. Familiarity with compliance and governance requirements such as GDPR and HIPAA, including audit support and policy enforcement. Proven ability to deliver technical projects in structured, process-driven environments while managing priorities, documenting work, and communicating effectively with technical and nontechnical stakeholders. Microsoft Endpoint Administrator Associate, Microsoft 365 Certified: Administrator Expert, CompTIA Mobility+, or related certifications are preferred but not required. What Drives Impact Behaviors define what our core values look like in action. Leaders are expected to model them; teams are expected to live them: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Compensation Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. Full compensation details can and will be discussed with an Impact Talent Acquisition team member at the start of the interview process. Benefits We Take Pride In 5-year Tiffany & Co. Gift Card or Custom Menswear, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave Development and growth opportunities with on-going training & continued education reimbursement 401(K) & retirement plans with complimentary financial advisory services Comprehensive health, disability, life, dental, and vision plans For full benefit information, visit Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations. Compensation Range: $80K - $100K

Job Description Job Description Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next. Job Overview The Modern Workplace & Mobility Implementation Engineer delivers Microsoft 365 and enterprise mobility solutions for client and internal environments. Working from defined project scopes, tickets, and technical standards, this role deploys, configures, secures, documents, and validates modern workplace and unified endpoint management platforms before transitioning completed environments to ongoing support teams. The engineer serves as a hands-on technical point of contact during implementation, makes configuration-level decisions within established standards, and partners with project, mobility, cybersecurity, and service teams to deliver stable, secure, and support-ready solutions. Responsibilities Review project documentation, tickets, requirements, technical prerequisites, and licensing to confirm scope and implementation readiness. Deploy, configure, and maintain Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams, Teams Phone, and PSTN integrations, using approved standards and governance guidelines. Implement and maintain enterprise mobility and unified endpoint management solutions such as Microsoft Intune, Jamf Pro, and VMware Workspace ONE. Support the endpoint lifecycle across mobile devices, desktops, laptops, and IoT endpoints, including provisioning, enrollment, configuration, maintenance, patching, and decommissioning. Configure device profiles, compliance policies, app protection settings, and secure-access controls across iOS, Android, Windows, Chrome OS, and macOS environments. Apply Zero Trust standards, including encryption, multifactor authentication, conditional access, and Mobile Threat Defense controls, in partnership with cybersecurity teams. Troubleshoot Microsoft 365 and mobility platform issues, perform root cause analysis, and escalate unresolved or systemic issues to senior engineering resources. Maintain clear technical communication with clients and internal stakeholders throughout implementation and serve as the technical point of contact for deployment activities. Create and maintain complete technical documentation in IT Glue, HaloPSA, and SharePoint to support compliance and an effective operational handoff. Validate that delivered solutions meet project scope, stability, documentation, and handoff-readiness requirements before transitioning them to the Service Desk, Technology Operations Center, or other support teams. Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Business Technology, a related field, or equivalent practical experience. 3+ of experience working with Microsoft 365 and mobile device management platforms; experience in an MSP or MSSP environment is preferred. Hands-on experience implementing Microsoft 365 workloads and UEM or EMM solutions, including Microsoft Intune, Jamf Pro, VMware Workspace ONE, or comparable platforms. Working knowledge of Microsoft Teams, Teams Phone, SharePoint, Exchange Online, OneDrive, Power Platform, Windows Autopilot, and device enrollment and lifecycle management. Understanding of Zero Trust principles, multifactor authentication, conditional access, Mobile Threat Defense, app protection policies, and endpoint security controls. Experience using PowerShell, REST APIs, or native MDM automation capabilities to support efficient, repeatable deployments. Familiarity with compliance and governance requirements such as GDPR and HIPAA, including audit support and policy enforcement. Proven ability to deliver technical projects in structured, process-driven environments while managing priorities, documenting work, and communicating effectively with technical and nontechnical stakeholders. Microsoft Endpoint Administrator Associate, Microsoft 365 Certified: Administrator Expert, CompTIA Mobility+, or related certifications are preferred but not required. What Drives Impact Behaviors define what our core values look like in action. Leaders are expected to model them; teams are expected to live them: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Compensation Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. Full compensation details can and will be discussed with an Impact Talent Acquisition team member at the start of the interview process. Benefits We Take Pride In 5-year Tiffany & Co. Gift Card or Custom Menswear, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave Development and growth opportunities with on-going training & continued education reimbursement 401(K) & retirement plans with complimentary financial advisory services Comprehensive health, disability, life, dental, and vision plans For full benefit information, visit Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations. Compensation Range: $80K - $100K

Job Description Job Description Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next. Job Overview The Modern Workplace & Mobility Implementation Engineer delivers Microsoft 365 and enterprise mobility solutions for client and internal environments. Working from defined project scopes, tickets, and technical standards, this role deploys, configures, secures, documents, and validates modern workplace and unified endpoint management platforms before transitioning completed environments to ongoing support teams. The engineer serves as a hands-on technical point of contact during implementation, makes configuration-level decisions within established standards, and partners with project, mobility, cybersecurity, and service teams to deliver stable, secure, and support-ready solutions. Responsibilities Review project documentation, tickets, requirements, technical prerequisites, and licensing to confirm scope and implementation readiness. Deploy, configure, and maintain Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams, Teams Phone, and PSTN integrations, using approved standards and governance guidelines. Implement and maintain enterprise mobility and unified endpoint management solutions such as Microsoft Intune, Jamf Pro, and VMware Workspace ONE. Support the endpoint lifecycle across mobile devices, desktops, laptops, and IoT endpoints, including provisioning, enrollment, configuration, maintenance, patching, and decommissioning. Configure device profiles, compliance policies, app protection settings, and secure-access controls across iOS, Android, Windows, Chrome OS, and macOS environments. Apply Zero Trust standards, including encryption, multifactor authentication, conditional access, and Mobile Threat Defense controls, in partnership with cybersecurity teams. Troubleshoot Microsoft 365 and mobility platform issues, perform root cause analysis, and escalate unresolved or systemic issues to senior engineering resources. Maintain clear technical communication with clients and internal stakeholders throughout implementation and serve as the technical point of contact for deployment activities. Create and maintain complete technical documentation in IT Glue, HaloPSA, and SharePoint to support compliance and an effective operational handoff. Validate that delivered solutions meet project scope, stability, documentation, and handoff-readiness requirements before transitioning them to the Service Desk, Technology Operations Center, or other support teams. Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Business Technology, a related field, or equivalent practical experience. 3+ of experience working with Microsoft 365 and mobile device management platforms; experience in an MSP or MSSP environment is preferred. Hands-on experience implementing Microsoft 365 workloads and UEM or EMM solutions, including Microsoft Intune, Jamf Pro, VMware Workspace ONE, or comparable platforms. Working knowledge of Microsoft Teams, Teams Phone, SharePoint, Exchange Online, OneDrive, Power Platform, Windows Autopilot, and device enrollment and lifecycle management. Understanding of Zero Trust principles, multifactor authentication, conditional access, Mobile Threat Defense, app protection policies, and endpoint security controls. Experience using PowerShell, REST APIs, or native MDM automation capabilities to support efficient, repeatable deployments. Familiarity with compliance and governance requirements such as GDPR and HIPAA, including audit support and policy enforcement. Proven ability to deliver technical projects in structured, process-driven environments while managing priorities, documenting work, and communicating effectively with technical and nontechnical stakeholders. Microsoft Endpoint Administrator Associate, Microsoft 365 Certified: Administrator Expert, CompTIA Mobility+, or related certifications are preferred but not required. What Drives Impact Behaviors define what our core values look like in action. Leaders are expected to model them; teams are expected to live them: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Compensation Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. Full compensation details can and will be discussed with an Impact Talent Acquisition team member at the start of the interview process. Benefits We Take Pride In 5-year Tiffany & Co. Gift Card or Custom Menswear, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave Development and growth opportunities with on-going training & continued education reimbursement 401(K) & retirement plans with complimentary financial advisory services Comprehensive health, disability, life, dental, and vision plans For full benefit information, visit Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations. Compensation Range: $80K - $100K

Job Description Job Description Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next. Job Overview The Modern Workplace & Mobility Implementation Engineer delivers Microsoft 365 and enterprise mobility solutions for client and internal environments. Working from defined project scopes, tickets, and technical standards, this role deploys, configures, secures, documents, and validates modern workplace and unified endpoint management platforms before transitioning completed environments to ongoing support teams. The engineer serves as a hands-on technical point of contact during implementation, makes configuration-level decisions within established standards, and partners with project, mobility, cybersecurity, and service teams to deliver stable, secure, and support-ready solutions. Responsibilities Review project documentation, tickets, requirements, technical prerequisites, and licensing to confirm scope and implementation readiness. Deploy, configure, and maintain Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams, Teams Phone, and PSTN integrations, using approved standards and governance guidelines. Implement and maintain enterprise mobility and unified endpoint management solutions such as Microsoft Intune, Jamf Pro, and VMware Workspace ONE. Support the endpoint lifecycle across mobile devices, desktops, laptops, and IoT endpoints, including provisioning, enrollment, configuration, maintenance, patching, and decommissioning. Configure device profiles, compliance policies, app protection settings, and secure-access controls across iOS, Android, Windows, Chrome OS, and macOS environments. Apply Zero Trust standards, including encryption, multifactor authentication, conditional access, and Mobile Threat Defense controls, in partnership with cybersecurity teams. Troubleshoot Microsoft 365 and mobility platform issues, perform root cause analysis, and escalate unresolved or systemic issues to senior engineering resources. Maintain clear technical communication with clients and internal stakeholders throughout implementation and serve as the technical point of contact for deployment activities. Create and maintain complete technical documentation in IT Glue, HaloPSA, and SharePoint to support compliance and an effective operational handoff. Validate that delivered solutions meet project scope, stability, documentation, and handoff-readiness requirements before transitioning them to the Service Desk, Technology Operations Center, or other support teams. Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Business Technology, a related field, or equivalent practical experience. 3+ of experience working with Microsoft 365 and mobile device management platforms; experience in an MSP or MSSP environment is preferred. Hands-on experience implementing Microsoft 365 workloads and UEM or EMM solutions, including Microsoft Intune, Jamf Pro, VMware Workspace ONE, or comparable platforms. Working knowledge of Microsoft Teams, Teams Phone, SharePoint, Exchange Online, OneDrive, Power Platform, Windows Autopilot, and device enrollment and lifecycle management. Understanding of Zero Trust principles, multifactor authentication, conditional access, Mobile Threat Defense, app protection policies, and endpoint security controls. Experience using PowerShell, REST APIs, or native MDM automation capabilities to support efficient, repeatable deployments. Familiarity with compliance and governance requirements such as GDPR and HIPAA, including audit support and policy enforcement. Proven ability to deliver technical projects in structured, process-driven environments while managing priorities, documenting work, and communicating effectively with technical and nontechnical stakeholders. Microsoft Endpoint Administrator Associate, Microsoft 365 Certified: Administrator Expert, CompTIA Mobility+, or related certifications are preferred but not required. What Drives Impact Behaviors define what our core values look like in action. Leaders are expected to model them; teams are expected to live them: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Compensation Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. Full compensation details can and will be discussed with an Impact Talent Acquisition team member at the start of the interview process. Benefits We Take Pride In 5-year Tiffany & Co. Gift Card or Custom Menswear, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave Development and growth opportunities with on-going training & continued education reimbursement 401(K) & retirement plans with complimentary financial advisory services Comprehensive health, disability, life, dental, and vision plans For full benefit information, visit Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations. Compensation Range: $80K - $100K

Job Description Job Description Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next. Job Overview The Modern Workplace & Mobility Implementation Engineer delivers Microsoft 365 and enterprise mobility solutions for client and internal environments. Working from defined project scopes, tickets, and technical standards, this role deploys, configures, secures, documents, and validates modern workplace and unified endpoint management platforms before transitioning completed environments to ongoing support teams. The engineer serves as a hands-on technical point of contact during implementation, makes configuration-level decisions within established standards, and partners with project, mobility, cybersecurity, and service teams to deliver stable, secure, and support-ready solutions. Responsibilities Review project documentation, tickets, requirements, technical prerequisites, and licensing to confirm scope and implementation readiness. Deploy, configure, and maintain Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams, Teams Phone, and PSTN integrations, using approved standards and governance guidelines. Implement and maintain enterprise mobility and unified endpoint management solutions such as Microsoft Intune, Jamf Pro, and VMware Workspace ONE. Support the endpoint lifecycle across mobile devices, desktops, laptops, and IoT endpoints, including provisioning, enrollment, configuration, maintenance, patching, and decommissioning. Configure device profiles, compliance policies, app protection settings, and secure-access controls across iOS, Android, Windows, Chrome OS, and macOS environments. Apply Zero Trust standards, including encryption, multifactor authentication, conditional access, and Mobile Threat Defense controls, in partnership with cybersecurity teams. Troubleshoot Microsoft 365 and mobility platform issues, perform root cause analysis, and escalate unresolved or systemic issues to senior engineering resources. Maintain clear technical communication with clients and internal stakeholders throughout implementation and serve as the technical point of contact for deployment activities. Create and maintain complete technical documentation in IT Glue, HaloPSA, and SharePoint to support compliance and an effective operational handoff. Validate that delivered solutions meet project scope, stability, documentation, and handoff-readiness requirements before transitioning them to the Service Desk, Technology Operations Center, or other support teams. Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Business Technology, a related field, or equivalent practical experience. 3+ of experience working with Microsoft 365 and mobile device management platforms; experience in an MSP or MSSP environment is preferred. Hands-on experience implementing Microsoft 365 workloads and UEM or EMM solutions, including Microsoft Intune, Jamf Pro, VMware Workspace ONE, or comparable platforms. Working knowledge of Microsoft Teams, Teams Phone, SharePoint, Exchange Online, OneDrive, Power Platform, Windows Autopilot, and device enrollment and lifecycle management. Understanding of Zero Trust principles, multifactor authentication, conditional access, Mobile Threat Defense, app protection policies, and endpoint security controls. Experience using PowerShell, REST APIs, or native MDM automation capabilities to support efficient, repeatable deployments. Familiarity with compliance and governance requirements such as GDPR and HIPAA, including audit support and policy enforcement. Proven ability to deliver technical projects in structured, process-driven environments while managing priorities, documenting work, and communicating effectively with technical and nontechnical stakeholders. Microsoft Endpoint Administrator Associate, Microsoft 365 Certified: Administrator Expert, CompTIA Mobility+, or related certifications are preferred but not required. What Drives Impact Behaviors define what our core values look like in action. Leaders are expected to model them; teams are expected to live them: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Compensation Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. Full compensation details can and will be discussed with an Impact Talent Acquisition team member at the start of the interview process. Benefits We Take Pride In 5-year Tiffany & Co. Gift Card or Custom Menswear, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave Development and growth opportunities with on-going training & continued education reimbursement 401(K) & retirement plans with complimentary financial advisory services Comprehensive health, disability, life, dental, and vision plans For full benefit information, visit Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations. Compensation Range: $80K - $100K

Job Description Job Description Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next. Job Overview The Modern Workplace & Mobility Implementation Engineer delivers Microsoft 365 and enterprise mobility solutions for client and internal environments. Working from defined project scopes, tickets, and technical standards, this role deploys, configures, secures, documents, and validates modern workplace and unified endpoint management platforms before transitioning completed environments to ongoing support teams. The engineer serves as a hands-on technical point of contact during implementation, makes configuration-level decisions within established standards, and partners with project, mobility, cybersecurity, and service teams to deliver stable, secure, and support-ready solutions. Responsibilities Review project documentation, tickets, requirements, technical prerequisites, and licensing to confirm scope and implementation readiness. Deploy, configure, and maintain Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams, Teams Phone, and PSTN integrations, using approved standards and governance guidelines. Implement and maintain enterprise mobility and unified endpoint management solutions such as Microsoft Intune, Jamf Pro, and VMware Workspace ONE. Support the endpoint lifecycle across mobile devices, desktops, laptops, and IoT endpoints, including provisioning, enrollment, configuration, maintenance, patching, and decommissioning. Configure device profiles, compliance policies, app protection settings, and secure-access controls across iOS, Android, Windows, Chrome OS, and macOS environments. Apply Zero Trust standards, including encryption, multifactor authentication, conditional access, and Mobile Threat Defense controls, in partnership with cybersecurity teams. Troubleshoot Microsoft 365 and mobility platform issues, perform root cause analysis, and escalate unresolved or systemic issues to senior engineering resources. Maintain clear technical communication with clients and internal stakeholders throughout implementation and serve as the technical point of contact for deployment activities. Create and maintain complete technical documentation in IT Glue, HaloPSA, and SharePoint to support compliance and an effective operational handoff. Validate that delivered solutions meet project scope, stability, documentation, and handoff-readiness requirements before transitioning them to the Service Desk, Technology Operations Center, or other support teams. Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Business Technology, a related field, or equivalent practical experience. 3+ of experience working with Microsoft 365 and mobile device management platforms; experience in an MSP or MSSP environment is preferred. Hands-on experience implementing Microsoft 365 workloads and UEM or EMM solutions, including Microsoft Intune, Jamf Pro, VMware Workspace ONE, or comparable platforms. Working knowledge of Microsoft Teams, Teams Phone, SharePoint, Exchange Online, OneDrive, Power Platform, Windows Autopilot, and device enrollment and lifecycle management. Understanding of Zero Trust principles, multifactor authentication, conditional access, Mobile Threat Defense, app protection policies, and endpoint security controls. Experience using PowerShell, REST APIs, or native MDM automation capabilities to support efficient, repeatable deployments. Familiarity with compliance and governance requirements such as GDPR and HIPAA, including audit support and policy enforcement. Proven ability to deliver technical projects in structured, process-driven environments while managing priorities, documenting work, and communicating effectively with technical and nontechnical stakeholders. Microsoft Endpoint Administrator Associate, Microsoft 365 Certified: Administrator Expert, CompTIA Mobility+, or related certifications are preferred but not required. What Drives Impact Behaviors define what our core values look like in action. Leaders are expected to model them; teams are expected to live them: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Compensation Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. Full compensation details can and will be discussed with an Impact Talent Acquisition team member at the start of the interview process. Benefits We Take Pride In 5-year Tiffany & Co. Gift Card or Custom Menswear, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave Development and growth opportunities with on-going training & continued education reimbursement 401(K) & retirement plans with complimentary financial advisory services Comprehensive health, disability, life, dental, and vision plans For full benefit information, visit Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations. Compensation Range: $80K - $100K

Job Description Job Description Service Platform Technicians assist in maintaining, deploying, and improving the centralized platforms, tools, and automation that enable Machado Consulting's service delivery. This role is ideal for IT professionals who have gained foundational experience supporting systems and users and are interested in developing deeper skills in automation, scripting, platform management, and operational engineering. While this position is more proactive than reactive, Service Platform Technicians may occasionally assist with troubleshooting platform issues, resolving automation failures, and supporting the ongoing health of centralized systems. Service Platform Technicians help maintain automation, standardized configurations, and shared systems used across client environments and internal teams. They work closely with other departments to reduce manual effort, improve consistency, and support initiatives that enhance operational efficiency. Responsibilities include assisting with automation projects, deploying tools and configurations, documenting processes, maintaining existing platforms, and identifying opportunities for improvement. This role provides exposure to technologies spanning Microsoft 365, Azure, endpoint management, identity systems, security tooling, monitoring platforms, and service automation solutions. While Service Platform Technicians do not routinely respond to support tickets, their work directly impacts the efficiency, quality, and scalability of client-facing services. At Machado Consulting, Information Security is embedded in everything we do. Service Platform Technicians are expected to follow secure-by-default principles, support compliance initiatives, and ensure that the systems and automation they work on meet security and governance requirements. Training and mentorship will be provided to help technicians develop a strong security mindset. Service Platform Technicians will collaborate with internal teams and occasionally assist with security-related initiatives, audits, assessments, documentation efforts, and process improvements involving centralized systems and automation. Career Growth Opportunity The Service Platform Technician role is designed to prepare team members for future advancement into Service Platform Engineering and other specialized technical roles. Successful technicians will gain hands-on experience with automation, scripting, Microsoft 365, Azure, security tooling, and platform management while working alongside senior engineers on real-world projects. What We're Looking For Required Skills Self-motivated with a strong desire to learn and grow professionally Team-oriented and comfortable collaborating with others Strong analytical and problem-solving abilities Curious mindset with an interest in automation, efficiency, and technology Strong written and verbal communication skills Organized with excellent attention to detail Ability to follow documented processes while identifying opportunities for improvement Comfortable learning new technologies and adapting to change Ability to manage multiple tasks and priorities effectively Willingness to accept coaching, feedback, and mentorship Preferred Experience 1-3 years of IT experience in technical support, systems administration, MSP operations, or a related role Candidates with less professional experience may be considered if they have completed a technical program, vocational training, degree program, home lab projects, internships, or can demonstrate equivalent hands-on experience Familiarity with Microsoft 365 environments Basic understanding of Azure and identity management concepts such as Active Directory or Entra ID Exposure to endpoint management tools, RMM platforms, or device administration is a plus Basic scripting experience (PowerShell preferred) or a demonstrated interest in learning automation Experience documenting technical procedures or troubleshooting issues Familiarity with MSP environments is helpful but not required Industry certifications are welcomed but not required What Success Looks Like A successful Service Platform Technician is someone who: Loves solving problems and figuring out how systems work Wants to automate repetitive tasks and improve processes Takes initiative when opportunities for improvement are identified Learns quickly and applies feedback effectively Documents their work thoroughly Demonstrates reliability, ownership, and follow-through Has a genuine interest in developing into a Service Platform Engineer over time Service Platform Technicians may be required to work onsite from time to time. A valid driver's license and reliable transportation are required. Company Description Machado is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that is a financially strong and fast-growing Managed IT Services Provider, MSP, firm headquartered in Worcester, MA with a satellite office in Providence, RI and clients throughout the United States. We're really moving and shaking! Want to learn a little more about us and all of the cool stuff we're doing? Check out who we are and what we're up to below: Company Description Machado is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that is a financially strong and fast-growing Managed IT Services Provider, MSP, firm headquartered in Worcester, MA with a satellite office in Providence, RI and clients throughout the United States. We're really moving and shaking! Want to learn a little more about us and all of the cool stuff we're doing? Check out who we are and what we're up to below:

Roxtec Inc. ( ) is the global leader in modular-based cable and pipe sealing solutions. Founded in 1990, we help protect critical infrastructure across industries by delivering innovative systems that ensure safety, reliability, and compliance. With a strong focus on engineering and design, Roxtec has grown rapidly-averaging 30% annual growth over the past decade-and continues to set the standard for sealing performance worldwide. We are seeking an experienced Senior IT Technician who combines strong end-user support skills with a broad understanding of IT infrastructure and operations. This role is ideal for a hands-on IT generalist who enjoys solving technical problems, supporting users, managing systems, and contributing to cybersecurity and compliance initiatives. Experience with networking, firewalls, servers, Microsoft cloud technologies, and regulated environments is highly valued. This is an onsite position at our Tulsa facility. Essential Job Functions Provide technical support for end users, including troubleshooting hardware, software, network, and operating system issues. Administer and support Microsoft 365, Entra ID (Azure AD), Active Directory, Exchange Online, and other enterprise IT systems. Configure, deploy, and support computers, mobile devices, printers, and other IT-related equipment. Collaborate with global IT teams on infrastructure projects, system upgrades, security initiatives, and standardization efforts. Maintain user accounts, security groups, access permissions, and business system integrations. Assist with cybersecurity operations, vulnerability remediation, endpoint protection, and security best practices. Support compliance initiatives including CMMC, ITAR, cybersecurity audits, and other regulatory or certification requirements. (Any prior experience with CMMC is highly valued). Manage relationships with vendors and service providers, including equipment procurement and invoice approvals. Maintain accurate documentation of systems, processes, configurations, and asset inventories. Identify opportunities for automation, process improvement, and operational efficiency. Support Global IT services while serving as a trusted local IT resource for the site. Requirements Self-motivated, proactive, and capable of working independently in a fast-paced environment. Strong analytical and troubleshooting skills with the ability to resolve complex technical issues. Excellent interpersonal, written, and verbal communication skills with the ability to provide professional support to users at all levels of the organization. Strong customer service mindset and a commitment to delivering a high-quality user experience. Ability to prioritize competing tasks while maintaining attention to detail and meeting deadlines. Demonstrated ability to work collaboratively with local and global IT teams. Must be able to travel domestically and/or internationally up to 10% of the time. Technical Qualifications Hands-on experience administering Microsoft Windows client and server operating systems. Experience with Microsoft 365 technologies, including Entra ID (Azure AD), Exchange Online, Teams, OneDrive, SharePoint, and Intune. Experience managing Active Directory, Group Policy, user identity, and access management. Experience supporting and troubleshooting network infrastructure, including switches, wireless networks, VPN connectivity, and firewalls. Experience with server administration, virtualization platforms, storage solutions, or related infrastructure technologies. Experience with endpoint management solutions, including Microsoft Endpoint Configuration Manager (ConfigMgr/SCCM), Intune, or similar platforms. Experience with mobile device management and supporting iOS and Android devices in a corporate environment. Experience with application deployment, software packaging, and operating system deployment. Education and Experience Bachelor's degree in Information Technology or related field preferred or equivalent years of experience Minimum of 3 years' experience Why Roxtec? Because Your Work-and Workplace-Matter. Benefits In addition to our competitive compensation package, Roxtec is proud to offer a comprehensive suite of benefits designed to support the well-being and professional growth of our employees: 401(k) Plan with Company Contribution: Enjoy the advantage of immediate vesting. Comprehensive Health Coverage: Inclusive of Medical, Dental, and Vision Insurance. Income Protection: Benefit from Short-Term Disability (STD) and Long-Term Disability (LTD) coverage. Life Insurance: Company-paid coverage to provide added peace of mind . Paid Time Off: Includes holidays, vacation, and personal days, tailored to your position. Career Development Opportunities: We support your professional growth and advancement. Education and Tuition Reimbursement: Programs available to further your education. Flexible or Hybrid Schedules: Options available based on your position. Climate-Controlled Workspaces: Our warehouse, fabrication, and shop areas are climate-controlled to ensure a comfortable and safe environment year-round. Exciting Bonus Opportunities: This position is eligible for a bonus, calculated based on individual and company performance. We are committed to fostering a supportive and dynamic work environment that promotes both personal and professional success. Join us at Roxtec and be part of a team that values your contributions and invests in your future! Physical Requirements Required to wear PPE as needed Physical Demands (reasonable accommodations may be made, if necessary): Physical Abilities Stand / Walk - Frequently Lift / Carry / Push / Pull up to 50 lbs - Occasionally Sit - Continuously Climb / Crawl / Squat / Bend - Occasionally Crawl - Occasionally Fine Manipulation - Occasionally Reach Outward - Occasionally Reach Above Shoulder - Occasionally Travel via car, rail, air or other means of public transportation - Occasionally N/A (Not Applicable) - Activity is not applicable to this occupation Occasionally - Occupation requires this activity up to 33% of the time (.25 - 2.5 hrs/day) Frequently - Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day) Continuously - Occupation requires this activity more than 66% of the time NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization. Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Roxtec is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, military/veteran status or other characteristics protected by law. PIaba5b1224f1b-3513

C&S Employment Solutions seeks a Desktop Engineer & Support Tech to deliver reliable technical support for our internal team. In this people-centered, service-driven role, you will install, configure, and maintain Windows desktops, laptops, peripherals, and standard software, while managing tickets and providing prompt, professional end-user support. Responsibilities include troubleshooting hardware, software, and network issues; supporting remote users; managing user accounts and permissions; and documenting solutions. You'll collaborate with a responsive, collaborative team and help ensure a secure, efficient desktop environment that supports our fast-paced staffing operations. Responsibilities Provide Level 1-2 desktop and phone support for end users, resolving hardware, software, and connectivity issues. Configure, deploy, and maintain Windows workstations, laptops, and peripherals. Administer user accounts, permissions, and groups in Active Directory and Microsoft 365. Manage tickets in the help desk system, ensuring timely response, documentation, and resolution. Install, update, and troubleshoot standard applications and security tools. Support remote users using remote-access and remote-control tools. Assist with workstation imaging, deployment, and asset inventory tracking. Escalate complex incidents to senior engineers or vendors as needed. Contribute to documentation of procedures, FAQs, and knowledge base articles. Collaborate with internal teams to ensure reliable, secure, and efficient desktop environments. Required Skills Windows desktop support Microsoft 365 administration Active Directory Hardware troubleshooting Network connectivity troubleshooting Ticketing systems (e.g., Service Now, Zendesk) Remote support tools Scripting or automation basics (Power Shell) Endpoint security tools Imaging and deployment tools

Job Description Job Description About the company Our client is a fast-growing Managed Service Provider based in New Jersey, delivering modern IT support to an expanding base of business clients. They've built their entire operation to be cloud-native and Microsoft-first, and they lean heavily on automation and AI to support clients at a level most traditional MSPs can't match. The business has grown significantly over the past year and shows no sign of slowing down. Because the environment is fully cloud-based, this is a genuinely modern support role: no legacy server rooms, no break-fix grind. It's a close-knit team with very low turnover and a culture that rewards people who think for themselves and want to keep growing. About the role As Pod Lead, you're the technical anchor and coach for your support pod. It's a true player-coach role: you'll spend your time both solving the hardest problems and making the engineers around you better. You'll be the first point of escalation when issues get complex, you'll drive accountability and quality across the pod, you'll support project work, and you'll keep clients genuinely happy with the service they receive. It's a role for someone who has the technical depth to lead from the front and the people skills to bring a team with them. The salary range for the position is $80,000 - $110,000. What you'll do Team leadership & coaching Give the pod daily direction, guidance, and support. Coach engineers on troubleshooting methodology and technical best practice. Run ticket reviews and quality checks. Help onboard and train new team members. Champion the company's values, standards, and ways of working. Technical leadership & escalation Act as the first point of escalation for Tier 1 and Tier 2 engineers in your pod. Help the team diagnose and resolve complex issues across Microsoft 365, Azure, networking, endpoint management, security, and line-of-business applications. Carry out advanced troubleshooting across Windows, macOS, Microsoft 365, Azure AD/Entra ID, Intune, VPNs, DNS, DHCP, firewalls, and network connectivity. Review escalated tickets and make sure root cause analysis is completed where it matters. Ensure critical incidents get timely attention and resolution. Escalate to senior leadership, vendors, or engineering when additional resources are needed. Service delivery Monitor ticket queues and how work is distributed across the pod. Keep service level agreements (SLAs) consistently met. Spot recurring issues and put preventative fixes in place. Maintain high levels of client satisfaction. Projects & client support Support client onboarding activities. Help deliver implementation projects and technology rollouts. Coordinate technical tasks across the pod. Make sure project deliverables are accurate and on time. Process improvement Find ways to make support more efficient. Keep documentation and knowledge-base articles accurate and up to date. Standardise troubleshooting and support practice across the team. Contribute to wider operational improvements. What we're looking for 5+ years in IT support or with an MSP. Strong working knowledge of Microsoft 365, Azure, Windows environments, networking, and endpoint management. A real troubleshooter, with strong problem-solving instincts. Experience mentoring or leading technical team members. Excellent communication and a genuine client-service mindset. Hands-on experience across Microsoft 365 administration Microsoft Entra ID (Azure AD) Intune / endpoint management Windows desktop and server environments Active Directory and Group Policy Networking fundamentals (DNS, DHCP, TCP/IP) Firewall and security concepts Remote monitoring and management (RMM) platforms MSP ticketing systems Bonus points Leadership experience within an MSP. Project coordination experience. Relevant certifications (Microsoft, CompTIA, Cisco, and similar). How we'll measure success SLAs consistently met Effective resolution of escalations Pod productivity Ticket quality Client satisfaction The growth and development of your team Our hiring process We've designed our process to get you from application to offer in 2-3 weeks - no lengthy waiting periods, no unnecessary stages. Step 1 - AI Interview (within 48 hours of applying). Complete a short AI-powered interview at a time that suits you. No scheduling required - you choose when you do it, and it can be completed within 48 hours of applying. Step 2 - Recruiter Call. A member of the Zero Hiring team will reach out to walk you through the role and the business in more detail, answer your questions, and make sure this is the right fit on both sides. Step 3 - Client Interviews. You'll meet the team. Typically 2-3 interviews with the hiring organisation, designed to give both parties a thorough and genuine sense of fit. Step 4 - Offer. If it's a match, we move fast. Expect a clear, timely offer without the drawn-out back-and-forth.

Job Description Job Description Purpose Information technology is foundational to how Citadel Aviation operates at every site, from the systems that move work across the hangar floor and the shops to the platforms that support administrative staff. Secure, reliable network and identity infrastructure enable Citadel to operate without interruption, protect its work and its people, and meet its obligations to customers and partners. This role owns the design, operation, and security of Citadel's network and identity infrastructure across every Citadel site: reliable connectivity, a hardened identity platform, and a security posture that scales with the business. The role serves as Citadel's internal technical counterpart to the company's security SOC and managed detection and response (MDR) provider, partners with IT leadership and peers across IT and the business, owns assigned IT projects, and is accountable for the reliability of the network and the strength of the security posture across every site. Environment The technology stack includes Palo Alto next-generation firewalls, Cisco switching, Meraki wireless, Microsoft 365 with Entra ID for identity, Microsoft Defender for Endpoint and Intune for endpoint security and management, Tenable for vulnerability management, and KnowBe4 for security awareness. Security operations are delivered in partnership with an external SOC and MDR provider. Essential Job Functions Own the design, operation, and security of Citadel's network infrastructure across all sites. Maintain firewalls, switching, wireless, ISP connectivity, and backup connectivity. Design and implement upgrades to support growth, lead network design and turn-up for new Citadel facilities, and maintain secure connectivity between sites, between sites and the cloud, and for remote users. Own the design, operation, and security of Citadel's voice and unified communications infrastructure, including the company's calling system, VOIP infrastructure, and integration with Microsoft 365 communications. Maintain consistent network and security service quality across all Citadel sites. Travel between sites is heavier during the initial standardization phase across existing sites and during turn-up of new sites, and lighter once the environment reaches steady state. Perform in line with established KPIs and service-level targets, including network availability, security patch SLA, mean time to remediate vulnerabilities, mean time to respond to security incidents, and related measures. Track and report performance regularly to IT leadership. Serve as the internal technical counterpart to the company's security SOC and MDR provider, who operate detection, monitoring, and response. Partner closely on detection tuning, alert triage, investigation, and remediation. Own endpoint security policy across the Microsoft 365 platform, including Microsoft Defender for Endpoint configuration, conditional access, identity hardening, and Intune security baselines. Partner with the IT manager and the support team on day-to-day operation and enforcement. Own technical email security controls, including anti-phishing, anti-malware, secure transport, and tenant security configuration. Partner with the IT manager on user-facing reporting and response workflows. Run Citadel's vulnerability management process in partnership with the MDR provider. Operate scanning tooling, prioritize findings, and drive remediation across the IT organization. Own identity and access management hardening, including multi-factor authentication, conditional access policy, privileged access controls, and account lifecycle hygiene. Set program direction and content for Citadel's cybersecurity awareness program, including training plans, phishing simulation strategy, and ongoing user education topics. Partner with the IT manager, who runs the user-facing activities and reporting. Conduct third-party security review of new vendors, software platforms, and integrations before they enter the environment. Assess data handling, integration security, and ongoing risk; track approval and remediation. Coordinate Citadel's response to external security assessments, including penetration testing, cyber insurance reviews, customer security questionnaires, and regulatory inquiries. Scope engagements, work with vendors, maintain evidence, and track remediation. Deliver assigned IT projects within networking and security, and contribute to broader IT initiatives. Coordinate with IT leadership and peers, and engage external specialists and contractors as needed. Partner with IT leadership and peers in infrastructure, support, and software development on initiatives originating in those service lines. Contribute network and security expertise to keep delivery on track. Own vendor relationships within the network and security portfolio, including ISPs, network hardware, security tooling, and specialized contractors. Take on broader IT vendor relationships as assigned. Own the network and security operating budget, with broader budget scope as assigned. Track expenses, project upcoming needs, and provide input on annual IT budget planning. Own the on-call rotation for network and security incidents. Drive diagnosis, coordinate internal and external resources, and engage directly in resolution. Own incident communication for network and security events. Notify IT leadership and impacted business stakeholders, provide regular status updates throughout an incident, and deliver post-incident summaries with root cause and follow-up actions. Conduct periodic internal security audits across user access, identity hygiene, configuration baselines, vulnerability posture, and policy adherence. Remediate findings in partnership with the IT manager. Maintain and enforce IT network and security policies, procedures, runbooks, technical documentation, and asset inventory. Contribute to the creation and modification of policies as needed. Identify and propose improvements in network design, security posture, monitoring coverage, and tool consolidation. Deliver approved initiatives. Non-Essential Functions Running cables and installing hardware. Other duties as assigned. Minimum Qualifications or Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, or a related technical discipline. Equivalent professional experience considered in lieu of degree. 5+ years of progressive experience in enterprise network engineering and information security. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Experience operating in partnership with a managed detection and response (MDR) provider or security operations center (SOC). Experience with vulnerability management, including scanning tooling (Tenable Nessus or comparable), prioritization, and driving remediation across an organization. Experience operating in an environment with regular external security assessments (penetration testing, cyber insurance reviews, customer security audits) and remediating findings under deadline. Experience supporting multi-site operations or production environments where uptime, security, and consistency of service are operational requirements. Experience delivering IT projects from scope through completion, including scheduling, vendor coordination, and budget tracking. Demonstrated ability to communicate technical concepts clearly to non-technical business stakeholders and to senior leadership. Demonstrated experience adhering to and enforcing security best practices across network, endpoint, and identity domains. Preferred Qualifications or Experience Experience in aviation, aerospace, manufacturing, MRO, or other regulated operational environments. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Active IT industry certifications such as CompTIA Security+ or Network+, Cisco CCNA / CCNP, Palo Alto PCNSA / PCNSE, Microsoft Security or Identity certifications, CISSP, GIAC, or comparable. Experience designing and bringing up network infrastructure at new sites or facilities. Experience with SD-WAN, zero-trust architecture, network segmentation, or related modern network design patterns. Familiarity with security frameworks (NIST, CIS) and audit or compliance work. Experience with security awareness platforms (KnowBe4 or comparable). Experience administering identity and access controls in a hybrid or cloud-first environment. Experience with VOIP or unified communications infrastructure. Supervisory Responsibilities This position has no direct reports. Coordinates day-to-day with external network and security contractors, managed-service providers, and the company's SOC and MDR partner. Provides technical guidance and security expertise to IT team peers and to business stakeholders as needed. Knowledge, Skills, and Other Attributes Deep technical expertise across enterprise networking (firewalls, switching, wireless, routing) and information security (endpoint, identity, vulnerability management, security monitoring). . click apply for full job details

Job Description Job Description Job Summary The Information Security Specialist (Intermediate/Senior) is responsible for protecting enterprise information systems by implementing and maintaining cybersecurity programs, Risk Management Framework (RMF) activities, vulnerability management, and compliance initiatives. The role ensures the confidentiality, integrity, and availability of information systems while supporting security assessments, accreditation efforts, continuous monitoring, and regulatory compliance. Key Responsibilities Develop, maintain, and enforce information security policies, standards, and procedures. Ensure compliance with cybersecurity regulations, directives, and security requirements. Support Risk Management Framework (RMF), certification, accreditation, and information assurance activities. Develop and maintain cybersecurity and Information Assurance (IA) program plans. Conduct security assessments to identify risks, vulnerabilities, and security violations. Support system authorization and accreditation processes. Integrate cybersecurity requirements into continuity of operations (COOP) and contingency plans. Maintain cybersecurity documentation, policies, and operational procedures. Collect and report cybersecurity compliance metrics and required documentation. Track and remediate vulnerabilities, IAVMs, and ICVMs. Develop and manage Plans of Action and Milestones (POA&Ms). Support continuous monitoring, security audits, inspections, and compliance assessments. Collaborate with engineering, systems administration, and operations teams to strengthen security posture. Required Qualifications Intermediate Level U.S. Citizenship with an active DoD Secret Clearance. Minimum 4 years of experience in cybersecurity, information assurance, or information security. DoD 8570/8140 IAT Level II Certification (CompTIA Security+ or equivalent). Microsoft 365 Certified: Endpoint Administrator Associate (MD-102). Experience supporting RMF, vulnerability management, compliance initiatives, and cybersecurity operations. Ability to obtain required baseline certification within six months of hire. Preferred Qualifications Experience with DoD cybersecurity policies and NIST security standards. Experience supporting certification and accreditation activities. Knowledge of enterprise vulnerability management and compliance programs. Experience with continuous monitoring and security auditing. Strong analytical, documentation, communication, and problem-solving skills.

Job Description Job Description Description: Location: Tri-Cities, WA Travel: Up to 20% Reports To: Corporate VP of IS The IS Specialist III serves as the primary on-site technology leader supporting a multi-site operation of 50-200 users. This role ensures stable, secure, and efficient IT operations while coordinating closely with the Corporate IS team for advanced engineering, development, cybersecurity, and infrastructure initiatives. This is a senior-level technical generalist role combining Windows infrastructure support, business systems reporting, project coordination, industrial systems integration, and local technical leadership. The position is hands-on and part of the broader corporate IS team, which includes senior infrastructure engineers, developers, helpdesk, and junior development resources. Duties Infrastructure & Systems Operations (Primary Focus) Serve as the local lead for Windows-based infrastructure (Windows 10/11, Microsoft 365, Active Directory, core software platforms, hardware systems, and web services). Coordinate with the corporate infrastructure team on network support, backup and disaster recovery, endpoint management, and server lifecycle planning. Escalate complex issues appropriately while maintaining local ownership and accountability. Maintain documentation of systems, diagrams, configurations, and asset inventories. Assist with user provisioning, workstation deployments, and site-level hardware standards. Project Coordination & Implementation Lead site-level technology projects from requirements gathering through deployment. Coordinate with corporate developers and infrastructure engineers on larger initiatives. Manage timelines, vendor engagement, testing, and deployment activities. Evaluate new software and hardware solutions and provide structured recommendations. Assist with task estimation, prioritization, ROI evaluation, and project documentation. Hardware Integration & Operational Support Support integration of industrial or facility systems with enterprise IT infrastructure. Coordinate system integration between hardware platforms and internal software applications. Maintain appropriate segmentation between operational and corporate systems. Security & Compliance Support Ensure local systems adhere to corporate cybersecurity policies. Support NIST 800-171 and Sarbanes-Oxley-aligned controls in coordination with Corporate IS. Assist with audits through documentation, evidence gathering, and change control support. Promote secure configuration standards and end-user security best practices. Business Systems Lead & Reporting Participate in the SDLC for waste tracking, procurement, accounting, asset management, and ancillary information systems initiatives. Develop and maintain SQL queries and SQL Server reports (SQL, SSRS, RDL). Partner with operations to develop business requirements, validate system designs, update system documentation, and oversee implementation. Assist with data validation, testing, and minor integrations. Requirements: 10+ years of progressive IT experience in systems administration, infrastructure, or business systems roles; OR a four-year related degree with 5+ years of relevant experience. Strong Microsoft ecosystem experience (Windows Server/Client, Active Directory). Solid SQL experience (query writing, stored procedures, SSRS development). Experience supporting multi-site or distributed operations. Ability to manage technical priorities independently in an operational environment. Strong written and verbal communication skills across technical and non-technical stakeholders. Prefered Experience Experience in regulated or industrial environments. Experience with .NET, Go, JavaScript, C#, or other development environments. Familiarity with waste tracking, ERP, or accounting systems. Working knowledge of network fundamentals (firewalls, VLANs, VPN). Experience coordinating technical projects. Understanding of API integrations and data exchange models. This role serves as a senior embedded technical leader and operational bridge between site operations and Corporate IS. It provides hands-on technical support, business systems insight, and practical project leadership while leveraging centralized corporate expertise for deep engineering and development functions.