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senior salesforce technical architect
Principal Deal Desk Lead
Cloud Software Group Fort Lauderdale, Florida
Job Description Job Description Position Overview The Principal Deal Desk Analyst is a senior strategic commercial advisor and key decision-maker within the Global Customer Business Operations organization. In this role, you will lead the structuring, governance, and execution of our largest, most complex, and non-standard enterprise software transactions. You will serve as the primary commercial bridge connecting Sales Leadership, Legal Counsel, Finance, and Executive Leadership. Rather than merely administering approvals, the Principal Analyst exercises strategic business judgment to craft creative commercial solutions, evaluate risk/reward trade-offs, and accelerate deal velocity while safeguarding enterprise margins and corporate policy. Key Focus Areas Executive Decision-Making & Autonomy: Independently assess, structure, and approve complex deal terms within delegated authority; formulate and present decisive commercial recommendations to executive committees. Strategic Partnership with Sales Leadership: Serve as a consultative partner to field leaders during complex negotiations, balancing revenue growth with long-term profitability of the company. Legal & Commercial Governance: Partner directly with Corporate Legal and Finance to review non-standard contract language, mitigate commercial risk, and protect against revenue cannibalization. Framework Modernization: Influence go-to-market deal frameworks, pricing concessions matrices, and quote-to-cash scalability across diverse business units. Primary Duties & Responsibilities 1. High-Stakes Deal Structuring & Strategic Advisory Serve as the primary deal architect for strategic multi-million-dollar transactions across global business units. Proactively advise sales leadership on negotiation strategy, discounting thresholds, packaging, product mix, and contract structure to optimize Annual Recurring Revenue (ARR). Synthesize multi-faceted commercial issues into clear deal summaries, presenting actionable trade-offs and business cases directly to Executive Leadership during deal reviews. 2. Cross-Functional Leadership & Legal Alignment Closely partner with Corporate Legal, and Finance to draft, review, and align on non-standard contractual terms, liability clauses, and unique billing schedules. Drive consensus and resolve escalations among competing departmental priorities, eliminating organizational bottlenecks without compromising risk standards. Own end-to-end commercial alignment for high-visibility accounts, ensuring seamless deal hand-offs from contract execution to billing and revenue accounting. 3. Autonomous Governance & Commercial Policy Exercise independent decision-making authority to approve non-standard pricing and contractual structures within defined delegations of authority. Act as an authoritative subject matter expert on global deal governance, identifying policy loopholes or friction points and formulating scalable governance updates. Spearhead post-mortem deal audits to analyze discounting behavior, margin realization, and contract concessions, translating findings into proactive business policies. 4. Executive Reporting & Mentorship Prepare and deliver board-level deal analytics, and executive briefings on key business trends and quarterly performance. Act as an informal team lead and mentor to Lead, Senior, and Associate Deal Desk Analysts, instilling best-in-class financial modeling and negotiation support skills across the team. Candidate Qualifications Experience & Leadership Attributes 8+ years of progressive experience in Deal Desk, Commercial Finance, Sales Operations, or Strategic Pricing within a high-growth B2B enterprise software / SaaS environment (or 6+ years with an advanced degree). Demonstrated track record of independently managing and structuring large, complex enterprise software contracts ($1M+ TCV / ARR). Proven executive presence with exceptional verbal and written communication skills; experienced in pitching business cases and defending commercial positions to VP-, SVP-, and C-level executives. Deep fluency in contract law & accounting standards: Strong working familiarity with corporate legal concepts (indemnification, SLAs, IP rights, termination clauses) and software revenue recognition principles (ASC 606). High autonomy & judgment: Proven ability to navigate ambiguity, make decisive calls under tight deadlines (especially at quarter- and year-end closes), and maintain composure under pressure. Education & Technical Skills Education: Bachelor's degree in Business Administration, Finance, Economics, Pre-Law, or a related discipline; MBA or JD strongly preferred. Enterprise Systems Mastery: Deep hands-on proficiency with enterprise CRM and CPQ platforms (e.g., Salesforce CPQ, Oracle CPQ) and Quote-to-Cash (QTC) enterprise architectures. Analytical Modeling: Advanced financial modeling and spreadsheet capabilities (ARR/ACV waterfalls, proration, multi-year discounting impacts). About Us: Cloud Software Group is one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done - from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.
11/07/2026
Full time
Job Description Job Description Position Overview The Principal Deal Desk Analyst is a senior strategic commercial advisor and key decision-maker within the Global Customer Business Operations organization. In this role, you will lead the structuring, governance, and execution of our largest, most complex, and non-standard enterprise software transactions. You will serve as the primary commercial bridge connecting Sales Leadership, Legal Counsel, Finance, and Executive Leadership. Rather than merely administering approvals, the Principal Analyst exercises strategic business judgment to craft creative commercial solutions, evaluate risk/reward trade-offs, and accelerate deal velocity while safeguarding enterprise margins and corporate policy. Key Focus Areas Executive Decision-Making & Autonomy: Independently assess, structure, and approve complex deal terms within delegated authority; formulate and present decisive commercial recommendations to executive committees. Strategic Partnership with Sales Leadership: Serve as a consultative partner to field leaders during complex negotiations, balancing revenue growth with long-term profitability of the company. Legal & Commercial Governance: Partner directly with Corporate Legal and Finance to review non-standard contract language, mitigate commercial risk, and protect against revenue cannibalization. Framework Modernization: Influence go-to-market deal frameworks, pricing concessions matrices, and quote-to-cash scalability across diverse business units. Primary Duties & Responsibilities 1. High-Stakes Deal Structuring & Strategic Advisory Serve as the primary deal architect for strategic multi-million-dollar transactions across global business units. Proactively advise sales leadership on negotiation strategy, discounting thresholds, packaging, product mix, and contract structure to optimize Annual Recurring Revenue (ARR). Synthesize multi-faceted commercial issues into clear deal summaries, presenting actionable trade-offs and business cases directly to Executive Leadership during deal reviews. 2. Cross-Functional Leadership & Legal Alignment Closely partner with Corporate Legal, and Finance to draft, review, and align on non-standard contractual terms, liability clauses, and unique billing schedules. Drive consensus and resolve escalations among competing departmental priorities, eliminating organizational bottlenecks without compromising risk standards. Own end-to-end commercial alignment for high-visibility accounts, ensuring seamless deal hand-offs from contract execution to billing and revenue accounting. 3. Autonomous Governance & Commercial Policy Exercise independent decision-making authority to approve non-standard pricing and contractual structures within defined delegations of authority. Act as an authoritative subject matter expert on global deal governance, identifying policy loopholes or friction points and formulating scalable governance updates. Spearhead post-mortem deal audits to analyze discounting behavior, margin realization, and contract concessions, translating findings into proactive business policies. 4. Executive Reporting & Mentorship Prepare and deliver board-level deal analytics, and executive briefings on key business trends and quarterly performance. Act as an informal team lead and mentor to Lead, Senior, and Associate Deal Desk Analysts, instilling best-in-class financial modeling and negotiation support skills across the team. Candidate Qualifications Experience & Leadership Attributes 8+ years of progressive experience in Deal Desk, Commercial Finance, Sales Operations, or Strategic Pricing within a high-growth B2B enterprise software / SaaS environment (or 6+ years with an advanced degree). Demonstrated track record of independently managing and structuring large, complex enterprise software contracts ($1M+ TCV / ARR). Proven executive presence with exceptional verbal and written communication skills; experienced in pitching business cases and defending commercial positions to VP-, SVP-, and C-level executives. Deep fluency in contract law & accounting standards: Strong working familiarity with corporate legal concepts (indemnification, SLAs, IP rights, termination clauses) and software revenue recognition principles (ASC 606). High autonomy & judgment: Proven ability to navigate ambiguity, make decisive calls under tight deadlines (especially at quarter- and year-end closes), and maintain composure under pressure. Education & Technical Skills Education: Bachelor's degree in Business Administration, Finance, Economics, Pre-Law, or a related discipline; MBA or JD strongly preferred. Enterprise Systems Mastery: Deep hands-on proficiency with enterprise CRM and CPQ platforms (e.g., Salesforce CPQ, Oracle CPQ) and Quote-to-Cash (QTC) enterprise architectures. Analytical Modeling: Advanced financial modeling and spreadsheet capabilities (ARR/ACV waterfalls, proration, multi-year discounting impacts). About Us: Cloud Software Group is one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done - from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.
Principal Applied AI Engineer
Appian Corporation Greenway, Virginia
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal Applied AI Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. ABOUT THE TEAM Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. THE OPPORTUNITY As a Principal Applied AI Engineer, you will serve as the technical linchpin for applied AI on the team, bringing deep hands-on expertise in designing and operating production LLM systems and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity AI systems - spanning code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability - set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. WHAT YOU'LL DO Develop Clean Software: Architect, build, and optimize high-performance production LLM systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase - and the AI systems built on it - cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier and AI-powered application layers - from feature scoping through implementation. Build prototypes to de-risk novel AI approaches and establish the standards others build on. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. REQUIRED QUALIFICATIONS Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Production LLM Systems: Deep hands-on experience designing and operating production LLM systems. AI Systems Expertise: Demonstrated expertise across code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Domain Expertise: Strong distributed-systems, API, security, and reliability foundations, with the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. PREFERRED QUALIFICATIONS Compilers & Program Analysis: Experience with compilers, program analysis, formal or executable specifications, or legacy modernization is strongly preferred. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $200,000-$350,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world's largest organizations. Our platform is known for its unique power, reliability, and scale. We've been automating processes for more than 25 years and have proven expertise in enterprise operations. For more information, visit Follow Appian: LinkedIn, YouTube, Instagram, Facebook, and X. Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice
11/07/2026
Full time
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal Applied AI Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. ABOUT THE TEAM Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. THE OPPORTUNITY As a Principal Applied AI Engineer, you will serve as the technical linchpin for applied AI on the team, bringing deep hands-on expertise in designing and operating production LLM systems and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity AI systems - spanning code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability - set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. WHAT YOU'LL DO Develop Clean Software: Architect, build, and optimize high-performance production LLM systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase - and the AI systems built on it - cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier and AI-powered application layers - from feature scoping through implementation. Build prototypes to de-risk novel AI approaches and establish the standards others build on. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. REQUIRED QUALIFICATIONS Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Production LLM Systems: Deep hands-on experience designing and operating production LLM systems. AI Systems Expertise: Demonstrated expertise across code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Domain Expertise: Strong distributed-systems, API, security, and reliability foundations, with the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. PREFERRED QUALIFICATIONS Compilers & Program Analysis: Experience with compilers, program analysis, formal or executable specifications, or legacy modernization is strongly preferred. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $200,000-$350,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world's largest organizations. Our platform is known for its unique power, reliability, and scale. We've been automating processes for more than 25 years and have proven expertise in enterprise operations. For more information, visit Follow Appian: LinkedIn, YouTube, Instagram, Facebook, and X. Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice
ServiceNow Architect
Credence
Join a team where innovation meets mission, our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Credence has an immediate need for a ServiceNow Architect who will be responsible for providing the overall guidance and structure for architecting, implementing, and maintaining innovative solutions and approaches. This position supports technical solution and development / implementation of solutions that leverage the OOTB ServiceNow modules and/ or scoped to migrate legacy applications to the DLA Enterprise ServiceNow platform. Responsibilities: Ensure all designs created by different teams aligns with the architecture principles of ServiceNow and should be reusable, reliable, and adaptive. Act as the technical gateway between the initial designs agreed through to the delivery cycles with the project managers, business analysts, and developers. Providing insight and expertise into the ServiceNow platform capabilities and roadmap. Experience as a Business Architect for development and implementation projects Experience performing ServiceNow analysis, architecture, and application development or similar responsibility. Hands-on experience with ServiceNow components, such as Predictive Intelligence, Change Management, Customer Service Management (CSM), Service Catalog, Incident Management, Problem Management, Release Management, CMDB, CSM, Knowledge Management, Self-Service Portal, etc. Proficient with business rules, client script, UI policies, UI actions, script includes, flow designer, notifications. Provide presentation to senior stakeholders on the solution approaches and roadmaps. Ensure that the platform capabilities are efficiently and effectively utilized to drive expected business outcomes. Requirements elicitation, design, development, testing, training, and implementation support Managing the ServiceNow solution design, development, testing, and go-live support. Understanding the business context and how to translate business and functional requirements into a sustainable ServiceNow implementation. Working with project resources to define sustainment governance and processes as part of operational transition. Working with technical subject matter experts (SMEs) to identify and refine data requirements. Provide guidance to convert requirements into design and migration steps. Working with customer SME's and senior leadership to ensure systems requirements are met. Fosters a customer-focused environment. Communicates effectively through presentations to a wide variety of audiences at all organizational levels. Eliminates obstacles, gets results that have a clear, positive, and direct impact on business performance. Drives the organization to achieve results. Displays and lives collaborative leadership by inviting varied perspectives to discussions. Good problem solver and out of the box thinker. Familiarity with systems integration utilizing web services and other web-based technologies. Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production. Proficient in JavaScript, HTML, CSS, XML Requirements Must be a US citizen with the ability to obtain a successful DoW Secret clearance is required for consideration. Bachelors of Science in Computer Science, Information Systems, Engineering, Business or related discipline is required or ten (10) yrs work experience in similar field. Five (5) years total work experience ServiceNow Certified Application Developer and ServiceNow Certified System Administrator certifications required. Strong understanding of ServiceNow's architecture, data model, and core concepts. Experience with application programming interfaces (APIs) in a ServiceNow platform in order to support Low-Code/No-Code Development. Knowledge of configuring ServiceNow to receive requests from the API Gateway, including the correct HTTP methods (GET, POST, PUT, DELETE) and response handling. Experience developing application/process automation software based on BPMN models, experience using software tools such as Java, Javascript, Salesforce, etc. with Oracle or Microsoft SQL Server databases. Experience in agile and hybrid low-code application development using ServiceNow Agile 2.0 for user story task management. Salary Range: $170,000 - $220,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources
11/07/2026
Full time
Join a team where innovation meets mission, our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Credence has an immediate need for a ServiceNow Architect who will be responsible for providing the overall guidance and structure for architecting, implementing, and maintaining innovative solutions and approaches. This position supports technical solution and development / implementation of solutions that leverage the OOTB ServiceNow modules and/ or scoped to migrate legacy applications to the DLA Enterprise ServiceNow platform. Responsibilities: Ensure all designs created by different teams aligns with the architecture principles of ServiceNow and should be reusable, reliable, and adaptive. Act as the technical gateway between the initial designs agreed through to the delivery cycles with the project managers, business analysts, and developers. Providing insight and expertise into the ServiceNow platform capabilities and roadmap. Experience as a Business Architect for development and implementation projects Experience performing ServiceNow analysis, architecture, and application development or similar responsibility. Hands-on experience with ServiceNow components, such as Predictive Intelligence, Change Management, Customer Service Management (CSM), Service Catalog, Incident Management, Problem Management, Release Management, CMDB, CSM, Knowledge Management, Self-Service Portal, etc. Proficient with business rules, client script, UI policies, UI actions, script includes, flow designer, notifications. Provide presentation to senior stakeholders on the solution approaches and roadmaps. Ensure that the platform capabilities are efficiently and effectively utilized to drive expected business outcomes. Requirements elicitation, design, development, testing, training, and implementation support Managing the ServiceNow solution design, development, testing, and go-live support. Understanding the business context and how to translate business and functional requirements into a sustainable ServiceNow implementation. Working with project resources to define sustainment governance and processes as part of operational transition. Working with technical subject matter experts (SMEs) to identify and refine data requirements. Provide guidance to convert requirements into design and migration steps. Working with customer SME's and senior leadership to ensure systems requirements are met. Fosters a customer-focused environment. Communicates effectively through presentations to a wide variety of audiences at all organizational levels. Eliminates obstacles, gets results that have a clear, positive, and direct impact on business performance. Drives the organization to achieve results. Displays and lives collaborative leadership by inviting varied perspectives to discussions. Good problem solver and out of the box thinker. Familiarity with systems integration utilizing web services and other web-based technologies. Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production. Proficient in JavaScript, HTML, CSS, XML Requirements Must be a US citizen with the ability to obtain a successful DoW Secret clearance is required for consideration. Bachelors of Science in Computer Science, Information Systems, Engineering, Business or related discipline is required or ten (10) yrs work experience in similar field. Five (5) years total work experience ServiceNow Certified Application Developer and ServiceNow Certified System Administrator certifications required. Strong understanding of ServiceNow's architecture, data model, and core concepts. Experience with application programming interfaces (APIs) in a ServiceNow platform in order to support Low-Code/No-Code Development. Knowledge of configuring ServiceNow to receive requests from the API Gateway, including the correct HTTP methods (GET, POST, PUT, DELETE) and response handling. Experience developing application/process automation software based on BPMN models, experience using software tools such as Java, Javascript, Salesforce, etc. with Oracle or Microsoft SQL Server databases. Experience in agile and hybrid low-code application development using ServiceNow Agile 2.0 for user story task management. Salary Range: $170,000 - $220,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources
Application Support System Administrator
Michigan Farm Bureau Lansing, Michigan
Job Description Job Description Application Support System Administrator To provide support for system reliability of assigned enterprise application. To provide system administration functions including platform maintenance, tuning, problem resolution, implementation, configuration, upgrades, patches and other routine tasks as necessary. To support, maintain, and improve our systems and effectively act as the liaison between our users, vendors, and development teams. To create and utilize existing monitoring solutions to report on system performance and troubleshooting issues. To work with security and infrastructure on efficiency of hardware. Track application performance and troubleshoot production issues. Participate in outage resolution, document activities for resolution, and maintain procedures for troubleshooting. Conduct root cause analysis for complete problem resolution. Identify and recommend measures to avoid a recurrence of systems problems. Track production issues and report on up-time/down-time and efficiency of applications. Proactively research and escalate abnormalities. Assist Senior Systems Administrator in overseeing daily production operations of enterprise applications. Maintain monitoring solutions to report on system performance and troubleshooting issues. Notify appropriate users and third-party vendors of outages and system degradation. Review vendor documentation on updates for potential impacts to the enterprise and active projects. Install and upgrade systems following new releases and assist with training and communication as directed. Ensure application license and service agreements related to applications are acquired, executed, and renewed as necessary. Follow established guidelines, act as the liaison between our users, vendors, and development teams. Act as a subject matter expert with business and project teams on roles and responsibilities for administrative functions including platform maintenance, reports and dashboards, workflows, and other routine tasks as necessary. Understand high-level systems architecture. Review network integrity, server deployment and security expectations with project teams. Participate in training for the latest technology enhancements, tools, and capabilities available for the application and ensure practices are adopted across the organization, as relevant. Learn business processes and requirements to contribute to solutions to meet business needs in collaboration with the business team. Execute established guidelines for managing tools to backup data and metadata for business continuity purposes. Interpret the impact of new requirements on all upstream and downstream applications, systems, and processes for review with peers. Learn ecosystem of all applications to assist in on-going support. Maintain daily engagement, communicate and work interactively with all team members, sub-teams, and project teams to achieve a common goal. Organize and track work for self, collaborate with sub-teams and team members. Adhere to priorities. Communicate issues and risks and participate in mitigation. Provide support to operations processes including scheduling and batch job flows. Share knowledge and provide advice and mentoring to associate level team members. Required Bachelors degree in computer science or related field is preferred, or equivalent work experience may be considered. Minimum two to four years of system administration experience required. Minimum two to four years of application support or other technical experience required. At least one System Administrator Certification required (Salesforce, Guidewire, Garvin-Allen, Profisee, etc.) or equivalent work experience may be considered. Demonstrates expert knowledge of at least one enterprise application systems. Application implementation experience required. Demonstrated ability to customize applications, like Salesforce, Garvin-Allen, Guidewire and other systems with little to no external consultant assistance. Preferred Microsoft Certification preferred. One of the AINS, FLMI, or equivalent designations is preferred. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 PI5796e7ad6f84-8720
11/07/2026
Full time
Job Description Job Description Application Support System Administrator To provide support for system reliability of assigned enterprise application. To provide system administration functions including platform maintenance, tuning, problem resolution, implementation, configuration, upgrades, patches and other routine tasks as necessary. To support, maintain, and improve our systems and effectively act as the liaison between our users, vendors, and development teams. To create and utilize existing monitoring solutions to report on system performance and troubleshooting issues. To work with security and infrastructure on efficiency of hardware. Track application performance and troubleshoot production issues. Participate in outage resolution, document activities for resolution, and maintain procedures for troubleshooting. Conduct root cause analysis for complete problem resolution. Identify and recommend measures to avoid a recurrence of systems problems. Track production issues and report on up-time/down-time and efficiency of applications. Proactively research and escalate abnormalities. Assist Senior Systems Administrator in overseeing daily production operations of enterprise applications. Maintain monitoring solutions to report on system performance and troubleshooting issues. Notify appropriate users and third-party vendors of outages and system degradation. Review vendor documentation on updates for potential impacts to the enterprise and active projects. Install and upgrade systems following new releases and assist with training and communication as directed. Ensure application license and service agreements related to applications are acquired, executed, and renewed as necessary. Follow established guidelines, act as the liaison between our users, vendors, and development teams. Act as a subject matter expert with business and project teams on roles and responsibilities for administrative functions including platform maintenance, reports and dashboards, workflows, and other routine tasks as necessary. Understand high-level systems architecture. Review network integrity, server deployment and security expectations with project teams. Participate in training for the latest technology enhancements, tools, and capabilities available for the application and ensure practices are adopted across the organization, as relevant. Learn business processes and requirements to contribute to solutions to meet business needs in collaboration with the business team. Execute established guidelines for managing tools to backup data and metadata for business continuity purposes. Interpret the impact of new requirements on all upstream and downstream applications, systems, and processes for review with peers. Learn ecosystem of all applications to assist in on-going support. Maintain daily engagement, communicate and work interactively with all team members, sub-teams, and project teams to achieve a common goal. Organize and track work for self, collaborate with sub-teams and team members. Adhere to priorities. Communicate issues and risks and participate in mitigation. Provide support to operations processes including scheduling and batch job flows. Share knowledge and provide advice and mentoring to associate level team members. Required Bachelors degree in computer science or related field is preferred, or equivalent work experience may be considered. Minimum two to four years of system administration experience required. Minimum two to four years of application support or other technical experience required. At least one System Administrator Certification required (Salesforce, Guidewire, Garvin-Allen, Profisee, etc.) or equivalent work experience may be considered. Demonstrates expert knowledge of at least one enterprise application systems. Application implementation experience required. Demonstrated ability to customize applications, like Salesforce, Garvin-Allen, Guidewire and other systems with little to no external consultant assistance. Preferred Microsoft Certification preferred. One of the AINS, FLMI, or equivalent designations is preferred. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 PI5796e7ad6f84-8720
Principal ML Platform Engineer
Appian Corporation Greenway, Virginia
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world's largest organizations. Our platform is known for its unique power, reliability, and scale. We've been automating processes for more than 25 years and have proven expertise in enterprise operations. For more information, visit Follow Appian: LinkedIn, YouTube, Instagram, Facebook, and X. Appian is an equal opportunity employer that strives to attract and retain the best talent . click apply for full job details
11/07/2026
Full time
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world's largest organizations. Our platform is known for its unique power, reliability, and scale. We've been automating processes for more than 25 years and have proven expertise in enterprise operations. For more information, visit Follow Appian: LinkedIn, YouTube, Instagram, Facebook, and X. Appian is an equal opportunity employer that strives to attract and retain the best talent . click apply for full job details
Lead Salesforce Developer
Marriott Vacations Worldwide Orlando, Florida
Position Summary As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g., Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support team and/or department business objectives. Generally, works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision-making process. Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services. The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands. The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provides management services to other resorts and lodging properties. As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc. and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services. The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest. Innovation. Integrity. Excellence. This is the story of MVW. And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true. Global Technology Context The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines. This role demands a visionary leader with a technical understanding of the range of resort operations technical products in solving complex business challenges. Proven success as a leader in recruiting, developing, and retaining technical talent on high performing teams is required. The incumbent is a proven thought leader, a consensus builder, and an integrator of people, processes, and technology. Specific Job Summary The Salesforce Engineering Manager is responsible for the design and implementation of applications and enhancements that support Marriott Vacations Worldwide (MVW). Collaborates with MVW's Global Technology (GT) functional teams to design, promote, and deliver innovative solutions using various Salesforce technologies. Collaborates with vendors and managed service provider (MSP) partners for projects and processes. Provides level 3 incident and service request support. Guides level 1 and level 2 associates and MSP representatives. Expected Contributions Contributes to team, department and/or business results by performing complex quantitative and qualitative analysis for business processes and/or projects. Often manages small projects, business processes or parts of larger ones. Responds to, solves, and makes decisions on more complex/non-routine business requests with limited to moderate risk. Assists more senior associates in achieving business results by: identifying opportunities to enhance the effectiveness of business processes. participating in setting department operating plans. achieving results against budget within scope of responsibility. Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge. Performs other duties as appropriate. Specific Expected Contributions Partners with Business Analysts and Architects to understand the desired new features or business capabilities needed. Translates business requirements and architectural direction documents into technical solution documents and diagrams that contribute to an overall bid package. Technical solution documents and diagrams serve as the blueprint of what will be developed (coded) by the supplier. Works with others to review/develop supplier bids and proposed work orders. Reviews technical designs from the supplier or develops solution engineering documents as needed. Provides oversight and approval of supplier developed designs and test plans. Works closely with Project Delivery roles to establish overall project management measures and delivery requirements. Reviews supplier work product to ensure alignment to approved design specifications and that delivered solution aligns to MVW policy and MVW Application Development best practices. As needed, provides advanced support (level 3) during production incidents to reduce the outage and shares knowledge with Supplier to allow Supplier to resolve future issues independently. Contributes to MVW Best Practices Library by creating or enhancing standards. Performs other similar duties as assigned. Candidate Profile Successful candidates should possess knowledge, experience and demonstrate leadership skills as follows: Generally, a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Resources). College degree and/or relevant experience typically required. Specific Candidate Profile Education Bachelor's degree in information technology or related discipline or equivalent work experience. Certifications Preferred Salesforce Admin and Platform Dev I/II Certifications preferred. Additional Certifications such as Salesforce Service Coud Consultant, Sales Cloud Consultant, Experience Cloud Consultant, AI Associate/Specialist, CPQ Specialist, Advanced Admin, Platform App Builder, or Field Service Lightning Consultant Certifications are a plus. Experience 7-9 years of design and delivery of Salesforce solutions within business organizations across multiple product lines and multiple countries and jurisdictions. Progressive experience with designing, delivering, and extending enterprise scale Salesforce applications. Significant experience operating in a globally sourced operating model leveraging suppliers for Application Development services. Experiencing using applications such as Atlassian Jira. Skills/Attributes Analytical and Strategic Thinking Analytical Skills: Proactively identify and address potential risks or issues related to Salesforce applications and propose appropriate solutions. Technical Extensive knowledge and experience with Salesforce CRM Core is required. Experience with Experience Cloud, Revenue Cloud, Field Service, and/or CDP is ideal. Experience with Heroku Connect, Chargent Payments, and/or OwnBackup is a plus. Familiar with the full software development lifecycle. Experience designing and writing code using Lightning, Apex, Visual Force, SOQL/SOSL, and Javascript. Experience with Salesforce Integration design and development, including Events, SOAP / REST / Bulk APIs, Canvasing, Authentication, etc. Proficiency in debugging and troubleshooting Salesforce applications to identify and resolve issues effectively. Experience working with and utilizing DevOps practices. Copado Enterprise experience is ideal. Experience with SFDX is desirable. Experience with Salesforce Managed Packages. Experience with Salesforce administration. Experience using Splunk is a plus. Understanding of Salesforce custom application design including knowledge of limits, throttling, security, certificates, APIs, auth, etc., on the Salesforce platform. Perform unit testing and debugging to ensure the quality and reliability of developed applications. Troubleshooting and Support: Strong problem-solving skills to diagnose and resolve issues related to Salesforce applications. Project Management Skills Requirement Analysis: Skills in gathering and analyzing business requirements to tailor Salesforce solutions to meet organizational needs. Planning and Execution: Ability to plan, execute, and deliver Salesforce solutions, ensuring they are completed on time, within budget while meeting technical and quality requirements. Interpersonal Skills Communication: Proven verbal and written communication skills to convey technical concepts etc. with non-technical stakeholders in easy-to-understand ways. Customer Focus: Commitment to a strong customer service orientation to understand and address client needs effectively. Collaboration: Proven ability to collaborate within the Global Technology organization at all levels, vendors, and Managed Service providers to architect solutions and oversee successful project implementations. Leadership Courage: Ability to lead and motivate teams, driving successful implementation and adoption of Salesforce solutions. Additional Attributes Adaptability: Flexibility to adapt to changing project requirements and organizational dynamics within a matrixed organizational structure. Curiosity and Continuous Learning: Commitment to staying updated with the latest Salesforce features, updates, and best practices. Problem-Solving: Proactive approach to identifying and addressing potential issues before they escalate. Attention to Detail: Ensuring accuracy and thoroughness in all aspects of implementation. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
11/06/2026
Full time
Position Summary As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g., Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support team and/or department business objectives. Generally, works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision-making process. Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services. The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands. The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provides management services to other resorts and lodging properties. As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc. and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services. The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest. Innovation. Integrity. Excellence. This is the story of MVW. And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true. Global Technology Context The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines. This role demands a visionary leader with a technical understanding of the range of resort operations technical products in solving complex business challenges. Proven success as a leader in recruiting, developing, and retaining technical talent on high performing teams is required. The incumbent is a proven thought leader, a consensus builder, and an integrator of people, processes, and technology. Specific Job Summary The Salesforce Engineering Manager is responsible for the design and implementation of applications and enhancements that support Marriott Vacations Worldwide (MVW). Collaborates with MVW's Global Technology (GT) functional teams to design, promote, and deliver innovative solutions using various Salesforce technologies. Collaborates with vendors and managed service provider (MSP) partners for projects and processes. Provides level 3 incident and service request support. Guides level 1 and level 2 associates and MSP representatives. Expected Contributions Contributes to team, department and/or business results by performing complex quantitative and qualitative analysis for business processes and/or projects. Often manages small projects, business processes or parts of larger ones. Responds to, solves, and makes decisions on more complex/non-routine business requests with limited to moderate risk. Assists more senior associates in achieving business results by: identifying opportunities to enhance the effectiveness of business processes. participating in setting department operating plans. achieving results against budget within scope of responsibility. Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge. Performs other duties as appropriate. Specific Expected Contributions Partners with Business Analysts and Architects to understand the desired new features or business capabilities needed. Translates business requirements and architectural direction documents into technical solution documents and diagrams that contribute to an overall bid package. Technical solution documents and diagrams serve as the blueprint of what will be developed (coded) by the supplier. Works with others to review/develop supplier bids and proposed work orders. Reviews technical designs from the supplier or develops solution engineering documents as needed. Provides oversight and approval of supplier developed designs and test plans. Works closely with Project Delivery roles to establish overall project management measures and delivery requirements. Reviews supplier work product to ensure alignment to approved design specifications and that delivered solution aligns to MVW policy and MVW Application Development best practices. As needed, provides advanced support (level 3) during production incidents to reduce the outage and shares knowledge with Supplier to allow Supplier to resolve future issues independently. Contributes to MVW Best Practices Library by creating or enhancing standards. Performs other similar duties as assigned. Candidate Profile Successful candidates should possess knowledge, experience and demonstrate leadership skills as follows: Generally, a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Resources). College degree and/or relevant experience typically required. Specific Candidate Profile Education Bachelor's degree in information technology or related discipline or equivalent work experience. Certifications Preferred Salesforce Admin and Platform Dev I/II Certifications preferred. Additional Certifications such as Salesforce Service Coud Consultant, Sales Cloud Consultant, Experience Cloud Consultant, AI Associate/Specialist, CPQ Specialist, Advanced Admin, Platform App Builder, or Field Service Lightning Consultant Certifications are a plus. Experience 7-9 years of design and delivery of Salesforce solutions within business organizations across multiple product lines and multiple countries and jurisdictions. Progressive experience with designing, delivering, and extending enterprise scale Salesforce applications. Significant experience operating in a globally sourced operating model leveraging suppliers for Application Development services. Experiencing using applications such as Atlassian Jira. Skills/Attributes Analytical and Strategic Thinking Analytical Skills: Proactively identify and address potential risks or issues related to Salesforce applications and propose appropriate solutions. Technical Extensive knowledge and experience with Salesforce CRM Core is required. Experience with Experience Cloud, Revenue Cloud, Field Service, and/or CDP is ideal. Experience with Heroku Connect, Chargent Payments, and/or OwnBackup is a plus. Familiar with the full software development lifecycle. Experience designing and writing code using Lightning, Apex, Visual Force, SOQL/SOSL, and Javascript. Experience with Salesforce Integration design and development, including Events, SOAP / REST / Bulk APIs, Canvasing, Authentication, etc. Proficiency in debugging and troubleshooting Salesforce applications to identify and resolve issues effectively. Experience working with and utilizing DevOps practices. Copado Enterprise experience is ideal. Experience with SFDX is desirable. Experience with Salesforce Managed Packages. Experience with Salesforce administration. Experience using Splunk is a plus. Understanding of Salesforce custom application design including knowledge of limits, throttling, security, certificates, APIs, auth, etc., on the Salesforce platform. Perform unit testing and debugging to ensure the quality and reliability of developed applications. Troubleshooting and Support: Strong problem-solving skills to diagnose and resolve issues related to Salesforce applications. Project Management Skills Requirement Analysis: Skills in gathering and analyzing business requirements to tailor Salesforce solutions to meet organizational needs. Planning and Execution: Ability to plan, execute, and deliver Salesforce solutions, ensuring they are completed on time, within budget while meeting technical and quality requirements. Interpersonal Skills Communication: Proven verbal and written communication skills to convey technical concepts etc. with non-technical stakeholders in easy-to-understand ways. Customer Focus: Commitment to a strong customer service orientation to understand and address client needs effectively. Collaboration: Proven ability to collaborate within the Global Technology organization at all levels, vendors, and Managed Service providers to architect solutions and oversee successful project implementations. Leadership Courage: Ability to lead and motivate teams, driving successful implementation and adoption of Salesforce solutions. Additional Attributes Adaptability: Flexibility to adapt to changing project requirements and organizational dynamics within a matrixed organizational structure. Curiosity and Continuous Learning: Commitment to staying updated with the latest Salesforce features, updates, and best practices. Problem-Solving: Proactive approach to identifying and addressing potential issues before they escalate. Attention to Detail: Ensuring accuracy and thoroughness in all aspects of implementation. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Senior Snowflake Data Architect (MDM)
The Intersect Group Collierville, Tennessee
Job Description Senior Snowflake Data Architect (MDM) Location: Collierville, TN Onsite - 5 Days Per Week (Monday-Friday) Employment Type: Full-Time / Direct Hire Remote or Hybrid Work: Not Available About the Opportunity The Intersect Group is partnering with a leading organization in the retail distribution industry undergoing a significant digital transformation. We are seeking an experienced Senior Snowflake Data Architect to lead the design, implementation, and optimization of an enterprise Snowflake data platform supporting data integration, analytics, governance, and Master Data Management (MDM) initiatives. This position requires working onsite in Collierville, TN, five days per week. Remote and hybrid arrangements are not available. Candidates must be local or willing to relocate for this fully onsite opportunity. This is a highly technical, hands-on architecture position for someone who can independently design complex data solutions, make strategic technical decisions, and execute with minimal oversight. Key Responsibilities Architect, design, and implement scalable enterprise solutions within Snowflake. Establish and enhance Snowflake security, including role-based access control (RBAC), data masking, and business-unit-specific access. Lead Snowflake performance tuning, query optimization, compute management, and cost optimization. Design enterprise data models, including dimensional modeling, Star and Snowflake schemas. Develop architectural solutions supporting enterprise data integration, governance, and MDM initiatives. Implement resource monitoring, usage tracking, and cost allocation across business units. Partner with engineering, analytics, and business teams to translate requirements into technical architecture and implementation plans. Proactively identify architectural limitations and recommend improvements to scalability, performance, and operational efficiency. Provide technical guidance to development teams while remaining hands-on with Snowflake platform architecture. Required Qualifications 3+ years of experience in enterprise data architecture. Proven experience in a dedicated Data Architect or Snowflake Architect role, with ownership of enterprise architecture design and implementation. Deep hands-on experience designing, implementing, and optimizing Snowflake data platforms. Strong understanding of Snowflake security, RBAC, data governance, and access controls. Demonstrated experience with performance tuning, workload optimization, and cost management. Advanced SQL and Python experience. Expertise in enterprise data modeling, integration, and cloud data architectures. Experience supporting MDM, data quality, and enterprise data governance initiatives. Ability to independently assess technical challenges, make architecture decisions, and deliver scalable solutions. Strong communication skills and experience partnering with technical and business leadership. Ability to work onsite in Collierville, TN, five days per week. This is not a remote or hybrid position. Preferred Qualifications Experience with Snowflake resource monitors, business-unit chargeback, and multi-team platform governance. Experience with Salesforce or other enterprise application integrations. Familiarity with MDM/PIM platforms and enterprise master data initiatives. Experience with Tableau or similar business intelligence tools. Snowflake or relevant cloud architecture certifications. Experience supporting retail, distribution, supply chain, or large-scale digital transformation initiatives. Why Join This Opportunity? This is an opportunity to play a critical role in a major enterprise data transformation, helping shape and optimize a Snowflake platform supporting business operations, analytics, and customer-facing data services. You'll work closely with data leadership, influence enterprise architecture decisions, and take ownership of technical initiatives that directly impact the organization's growth. Location Reminder: This is a full-time, 100% onsite opportunity in Collierville, Tennessee. Candidates must be able to work from the office Monday through Friday. Interested? Apply today to learn more about this opportunity with The Intersect Group!
11/06/2026
Full time
Job Description Senior Snowflake Data Architect (MDM) Location: Collierville, TN Onsite - 5 Days Per Week (Monday-Friday) Employment Type: Full-Time / Direct Hire Remote or Hybrid Work: Not Available About the Opportunity The Intersect Group is partnering with a leading organization in the retail distribution industry undergoing a significant digital transformation. We are seeking an experienced Senior Snowflake Data Architect to lead the design, implementation, and optimization of an enterprise Snowflake data platform supporting data integration, analytics, governance, and Master Data Management (MDM) initiatives. This position requires working onsite in Collierville, TN, five days per week. Remote and hybrid arrangements are not available. Candidates must be local or willing to relocate for this fully onsite opportunity. This is a highly technical, hands-on architecture position for someone who can independently design complex data solutions, make strategic technical decisions, and execute with minimal oversight. Key Responsibilities Architect, design, and implement scalable enterprise solutions within Snowflake. Establish and enhance Snowflake security, including role-based access control (RBAC), data masking, and business-unit-specific access. Lead Snowflake performance tuning, query optimization, compute management, and cost optimization. Design enterprise data models, including dimensional modeling, Star and Snowflake schemas. Develop architectural solutions supporting enterprise data integration, governance, and MDM initiatives. Implement resource monitoring, usage tracking, and cost allocation across business units. Partner with engineering, analytics, and business teams to translate requirements into technical architecture and implementation plans. Proactively identify architectural limitations and recommend improvements to scalability, performance, and operational efficiency. Provide technical guidance to development teams while remaining hands-on with Snowflake platform architecture. Required Qualifications 3+ years of experience in enterprise data architecture. Proven experience in a dedicated Data Architect or Snowflake Architect role, with ownership of enterprise architecture design and implementation. Deep hands-on experience designing, implementing, and optimizing Snowflake data platforms. Strong understanding of Snowflake security, RBAC, data governance, and access controls. Demonstrated experience with performance tuning, workload optimization, and cost management. Advanced SQL and Python experience. Expertise in enterprise data modeling, integration, and cloud data architectures. Experience supporting MDM, data quality, and enterprise data governance initiatives. Ability to independently assess technical challenges, make architecture decisions, and deliver scalable solutions. Strong communication skills and experience partnering with technical and business leadership. Ability to work onsite in Collierville, TN, five days per week. This is not a remote or hybrid position. Preferred Qualifications Experience with Snowflake resource monitors, business-unit chargeback, and multi-team platform governance. Experience with Salesforce or other enterprise application integrations. Familiarity with MDM/PIM platforms and enterprise master data initiatives. Experience with Tableau or similar business intelligence tools. Snowflake or relevant cloud architecture certifications. Experience supporting retail, distribution, supply chain, or large-scale digital transformation initiatives. Why Join This Opportunity? This is an opportunity to play a critical role in a major enterprise data transformation, helping shape and optimize a Snowflake platform supporting business operations, analytics, and customer-facing data services. You'll work closely with data leadership, influence enterprise architecture decisions, and take ownership of technical initiatives that directly impact the organization's growth. Location Reminder: This is a full-time, 100% onsite opportunity in Collierville, Tennessee. Candidates must be able to work from the office Monday through Friday. Interested? Apply today to learn more about this opportunity with The Intersect Group!
Senior AI Enablement Engineer
Eliassen Group New York, New York
Job Description Description Hybrid 3 days onsite in New York, NY Our client is seeking a Senior AI Enablement Engineer to design, build, integrate, and operationalize AI-powered tools and workflows across the business. This hands-on individual contributor role focuses on transforming emerging AI capabilities into practical solutions that improve how internal teams work. The consultant will partner across business and technical functions to identify high-value use cases, prototype and build solutions, integrate AI capabilities with enterprise systems, and help establish scalable approaches for AI adoption. The ideal candidate combines strong software and integration engineering skills with business acumen and stakeholder management, and is comfortable working directly with non-technical teams to translate needs into production-ready solutions. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $85.00 to $95.00/hr. w2 JN -26 Responsibilities Design, build, and implement AI-enabled workflows and automation across business functions including Finance, People/HR, Legal, IT, Workplace, and go-to-market teams. Partner directly with business stakeholders to understand workflows, identify pain points, and determine where AI, automation, integrations, or new tooling can improve processes. Build and maintain MCP and connector integrations between AI tooling and enterprise platforms. Develop integrations using APIs, OAuth, webhooks, and other integration patterns to connect SaaS applications and internal systems. Evaluate emerging AI tools, agent frameworks, MCP servers, and related technologies and help determine appropriate business use cases. Prototype AI workflows and build reusable solutions and reference architectures that other internal teams can extend. Support the evaluation of third-party AI technologies in partnership with Security, Privacy, Legal, and other stakeholders. Help establish governance, security, monitoring, and operational standards for internal AI tools and integrations. Partner with cross-functional teams to move solutions from concept and prototype into reliable production environments. Operate effectively in a fast-moving environment where priorities, technologies, and business requirements continue to evolve. Experience Requirements 5+ years of software engineering, integration engineering, or related technical experience. 2+ years of experience building integrations between SaaS or enterprise systems. Strong experience with APIs, OAuth/identity, webhooks, and enterprise integration patterns. Practical experience building or implementing LLM-based applications and AI tooling, such as agent workflows, retrieval, prompt design, evaluation, or production model/API integrations. Familiarity with Model Context Protocol (MCP) or comparable agent-to-tool integration approaches. Experience working with enterprise platforms such as NetSuite, Workday, Salesforce, Zendesk, Ironclad, or similar systems. Strong DevOps fundamentals, including CI/CD, infrastructure-as-code, secrets management, version control, monitoring, and observability. Understanding of data governance and security best practices. Excellent communication and stakeholder-management skills, particularly when partnering with non-technical business teams. Ability to work independently, create structure in ambiguous environments, and operate effectively within a fast-paced, high-growth organization. Nice to have: Experience within Business Technology, IT, internal platform, or enterprise applications teams; background in technical and customer-facing roles; experience with enterprise iPaaS platforms; experience building internal tools; experience evaluating AI or SaaS vendors; experience in startup and larger enterprise environments. Education Requirements
11/06/2026
Full time
Job Description Description Hybrid 3 days onsite in New York, NY Our client is seeking a Senior AI Enablement Engineer to design, build, integrate, and operationalize AI-powered tools and workflows across the business. This hands-on individual contributor role focuses on transforming emerging AI capabilities into practical solutions that improve how internal teams work. The consultant will partner across business and technical functions to identify high-value use cases, prototype and build solutions, integrate AI capabilities with enterprise systems, and help establish scalable approaches for AI adoption. The ideal candidate combines strong software and integration engineering skills with business acumen and stakeholder management, and is comfortable working directly with non-technical teams to translate needs into production-ready solutions. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $85.00 to $95.00/hr. w2 JN -26 Responsibilities Design, build, and implement AI-enabled workflows and automation across business functions including Finance, People/HR, Legal, IT, Workplace, and go-to-market teams. Partner directly with business stakeholders to understand workflows, identify pain points, and determine where AI, automation, integrations, or new tooling can improve processes. Build and maintain MCP and connector integrations between AI tooling and enterprise platforms. Develop integrations using APIs, OAuth, webhooks, and other integration patterns to connect SaaS applications and internal systems. Evaluate emerging AI tools, agent frameworks, MCP servers, and related technologies and help determine appropriate business use cases. Prototype AI workflows and build reusable solutions and reference architectures that other internal teams can extend. Support the evaluation of third-party AI technologies in partnership with Security, Privacy, Legal, and other stakeholders. Help establish governance, security, monitoring, and operational standards for internal AI tools and integrations. Partner with cross-functional teams to move solutions from concept and prototype into reliable production environments. Operate effectively in a fast-moving environment where priorities, technologies, and business requirements continue to evolve. Experience Requirements 5+ years of software engineering, integration engineering, or related technical experience. 2+ years of experience building integrations between SaaS or enterprise systems. Strong experience with APIs, OAuth/identity, webhooks, and enterprise integration patterns. Practical experience building or implementing LLM-based applications and AI tooling, such as agent workflows, retrieval, prompt design, evaluation, or production model/API integrations. Familiarity with Model Context Protocol (MCP) or comparable agent-to-tool integration approaches. Experience working with enterprise platforms such as NetSuite, Workday, Salesforce, Zendesk, Ironclad, or similar systems. Strong DevOps fundamentals, including CI/CD, infrastructure-as-code, secrets management, version control, monitoring, and observability. Understanding of data governance and security best practices. Excellent communication and stakeholder-management skills, particularly when partnering with non-technical business teams. Ability to work independently, create structure in ambiguous environments, and operate effectively within a fast-paced, high-growth organization. Nice to have: Experience within Business Technology, IT, internal platform, or enterprise applications teams; background in technical and customer-facing roles; experience with enterprise iPaaS platforms; experience building internal tools; experience evaluating AI or SaaS vendors; experience in startup and larger enterprise environments. Education Requirements
End to End Automation Test Manager
Spark Tek Inc Alviso, California
Job Description Job Description Job Title: End to End Automation Test Manager Experience: 12-15 years Location: Santa Clara, CA Domain: Enterprise SaaS, CRM, Government Applications, Financial Systems Job Summary We are seeking an experienced Senior QA Lead / UAT Lead to drive end-to-end quality assurance, User Acceptance Testing (UAT), functional testing, integration testing, and release readiness for enterprise applications and cloud-based SaaS platforms. The ideal candidate will have extensive experience collaborating with business stakeholders, product owners, developers, and cross-functional teams to ensure that applications meet business requirements, functional expectations, and quality standards. This role requires strong leadership in UAT planning and execution, defect lifecycle management, requirements traceability, test strategy development, and stakeholder communication. The candidate should possess hands-on experience with test management tools, SQL-based backend validation, API testing, cloud applications, and enterprise integrations. Key Responsibilities 1. QA Strategy and Test Planning Develop and execute comprehensive QA strategies, test plans, test estimates, schedules, and resource plans. Lead functional, integration, regression, system, and user acceptance testing. Define testing scope, entry and exit criteria, acceptance criteria, and release readiness requirements. Identify testing risks, dependencies, and business-critical scenarios. Establish standardized QA processes, templates, metrics, and reporting practices. 2. User Acceptance Testing (UAT) Lead end-to-end UAT planning, preparation, execution, and sign-off activities. Collaborate with business users, product owners, and subject matter experts to understand business processes and requirements. Translate business requirements into UAT scenarios, test cases, and expected results. Maintain requirements-to-test traceability and ensure adequate test coverage. Coordinate UAT schedules, test data preparation, execution tracking, and business validation. Facilitate UAT review sessions and obtain stakeholder approval before production releases. 3. Defect Management and Resolution Lead daily defect triage meetings with business, development, product, and QA teams. Review defects for reproducibility, severity, business impact, and release priority. Ensure defects are documented with clear steps, test evidence, expected results, and actual results. Track defects through investigation, resolution, retesting, and closure. Communicate defect trends, outstanding risks, and quality metrics to project stakeholders. 4. SaaS Application and Integration Testing Lead testing of cloud-based SaaS applications, configurable workflows, business rules, and role-based access controls. Validate end-to-end business processes across integrated enterprise applications. Test REST APIs, web services, interface data exchanges, and cross-application dependencies. Validate data synchronization, batch processing, notifications, payment workflows, and reporting functionality. Perform backend data verification using SQL Server and Oracle databases. Support testing in AWS and other cloud-hosted application environments. 5. Release Management and Quality Reporting Coordinate smoke testing, regression testing, and release validation activities. Establish risk-based regression scope based on application changes and business impact. Assess overall application quality and communicate release risks to stakeholders. Prepare QA dashboards, test execution summaries, defect reports, and go/no-go recommendations. Ensure critical defects are resolved or appropriately assessed before production deployment. 6. Team Leadership and Stakeholder Collaboration Lead QA teams and coordinate testing activities across onshore, offshore, and globally distributed teams. Partner with business analysts, developers, product managers, project managers, and business users. Conduct requirements reviews, test case reviews, defect triage meetings, and status presentations. Mentor QA engineers and promote consistent testing practices. Identify opportunities to improve testing efficiency, coverage, and delivery quality. 7. Test Automation and Continuous Improvement Support test automation initiatives using Selenium, Python, and relevant automation frameworks. Collaborate with development and automation teams to maintain reliable regression suites. Identify repetitive test scenarios suitable for automation. Integrate automated testing into regression and release validation activities where appropriate. Improve test coverage, reduce manual effort, and strengthen overall QA effectiveness. Required Technical Skills Testing: Functional Testing, UAT, Integration Testing, Regression Testing, System Testing, Smoke Testing, Acceptance Testing. Test Management: Azure DevOps, Jira, Rally, Client Quality Center/ALM, Spira. Database: SQL Server, Oracle SQL, backend data validation, data integrity testing. API Testing: Postman, REST APIs, web services, interface validation. Automation: Selenium, Python, test automation support. Cloud and Enterprise Platforms: AWS, SaaS applications, Salesforce Service Cloud, Oracle Cloud HCM. Development and Technology Exposure: Java, .NET Core, JavaScript, enterprise application architectures. Delivery Methodologies: Agile, Scrum, Waterfall, SDLC, STLC, defect lifecycle management. Required Qualifications 12-15 years of experience in software quality assurance, software testing, and test leadership. Demonstrated experience leading UAT and coordinating with business stakeholders. Strong understanding of enterprise application workflows, business requirements, and acceptance criteria. Experience managing end-to-end testing across complex, integrated systems. Proficiency in test management tools, defect tracking, and quality reporting. Strong analytical, communication, leadership, and problem-solving skills. Experience managing multiple projects and collaborating with distributed delivery teams. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; a master's degree is an advantage.
11/06/2026
Full time
Job Description Job Description Job Title: End to End Automation Test Manager Experience: 12-15 years Location: Santa Clara, CA Domain: Enterprise SaaS, CRM, Government Applications, Financial Systems Job Summary We are seeking an experienced Senior QA Lead / UAT Lead to drive end-to-end quality assurance, User Acceptance Testing (UAT), functional testing, integration testing, and release readiness for enterprise applications and cloud-based SaaS platforms. The ideal candidate will have extensive experience collaborating with business stakeholders, product owners, developers, and cross-functional teams to ensure that applications meet business requirements, functional expectations, and quality standards. This role requires strong leadership in UAT planning and execution, defect lifecycle management, requirements traceability, test strategy development, and stakeholder communication. The candidate should possess hands-on experience with test management tools, SQL-based backend validation, API testing, cloud applications, and enterprise integrations. Key Responsibilities 1. QA Strategy and Test Planning Develop and execute comprehensive QA strategies, test plans, test estimates, schedules, and resource plans. Lead functional, integration, regression, system, and user acceptance testing. Define testing scope, entry and exit criteria, acceptance criteria, and release readiness requirements. Identify testing risks, dependencies, and business-critical scenarios. Establish standardized QA processes, templates, metrics, and reporting practices. 2. User Acceptance Testing (UAT) Lead end-to-end UAT planning, preparation, execution, and sign-off activities. Collaborate with business users, product owners, and subject matter experts to understand business processes and requirements. Translate business requirements into UAT scenarios, test cases, and expected results. Maintain requirements-to-test traceability and ensure adequate test coverage. Coordinate UAT schedules, test data preparation, execution tracking, and business validation. Facilitate UAT review sessions and obtain stakeholder approval before production releases. 3. Defect Management and Resolution Lead daily defect triage meetings with business, development, product, and QA teams. Review defects for reproducibility, severity, business impact, and release priority. Ensure defects are documented with clear steps, test evidence, expected results, and actual results. Track defects through investigation, resolution, retesting, and closure. Communicate defect trends, outstanding risks, and quality metrics to project stakeholders. 4. SaaS Application and Integration Testing Lead testing of cloud-based SaaS applications, configurable workflows, business rules, and role-based access controls. Validate end-to-end business processes across integrated enterprise applications. Test REST APIs, web services, interface data exchanges, and cross-application dependencies. Validate data synchronization, batch processing, notifications, payment workflows, and reporting functionality. Perform backend data verification using SQL Server and Oracle databases. Support testing in AWS and other cloud-hosted application environments. 5. Release Management and Quality Reporting Coordinate smoke testing, regression testing, and release validation activities. Establish risk-based regression scope based on application changes and business impact. Assess overall application quality and communicate release risks to stakeholders. Prepare QA dashboards, test execution summaries, defect reports, and go/no-go recommendations. Ensure critical defects are resolved or appropriately assessed before production deployment. 6. Team Leadership and Stakeholder Collaboration Lead QA teams and coordinate testing activities across onshore, offshore, and globally distributed teams. Partner with business analysts, developers, product managers, project managers, and business users. Conduct requirements reviews, test case reviews, defect triage meetings, and status presentations. Mentor QA engineers and promote consistent testing practices. Identify opportunities to improve testing efficiency, coverage, and delivery quality. 7. Test Automation and Continuous Improvement Support test automation initiatives using Selenium, Python, and relevant automation frameworks. Collaborate with development and automation teams to maintain reliable regression suites. Identify repetitive test scenarios suitable for automation. Integrate automated testing into regression and release validation activities where appropriate. Improve test coverage, reduce manual effort, and strengthen overall QA effectiveness. Required Technical Skills Testing: Functional Testing, UAT, Integration Testing, Regression Testing, System Testing, Smoke Testing, Acceptance Testing. Test Management: Azure DevOps, Jira, Rally, Client Quality Center/ALM, Spira. Database: SQL Server, Oracle SQL, backend data validation, data integrity testing. API Testing: Postman, REST APIs, web services, interface validation. Automation: Selenium, Python, test automation support. Cloud and Enterprise Platforms: AWS, SaaS applications, Salesforce Service Cloud, Oracle Cloud HCM. Development and Technology Exposure: Java, .NET Core, JavaScript, enterprise application architectures. Delivery Methodologies: Agile, Scrum, Waterfall, SDLC, STLC, defect lifecycle management. Required Qualifications 12-15 years of experience in software quality assurance, software testing, and test leadership. Demonstrated experience leading UAT and coordinating with business stakeholders. Strong understanding of enterprise application workflows, business requirements, and acceptance criteria. Experience managing end-to-end testing across complex, integrated systems. Proficiency in test management tools, defect tracking, and quality reporting. Strong analytical, communication, leadership, and problem-solving skills. Experience managing multiple projects and collaborating with distributed delivery teams. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; a master's degree is an advantage.
Principal Application Architect
Advantage Tech Boca Raton, Florida
Job Description Job Description The Principal Application Architect serves as the senior technical authority for software development, application architecture, enterprise integrations, and application modernization. This hands-on role designs, develops, and governs enterprise software solutions while establishing development standards, architectural practices, and technical governance across the application portfolio. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Serve as technical owner and architecture authority for internally developed and vendor-developed applications. Design, develop, test, deploy, and support enterprise applications, integrations, and APIs. Establish development standards, architecture standards, source control, code review, and CI/CD practices. Review and govern contractor and vendor-developed software solutions. Modernize legacy applications and support cloud and hybrid architecture initiatives. Design integrations across Microsoft, Workday, Salesforce, and other enterprise platforms. Evaluate and implement AI-enabled solutions using approved enterprise AI platforms and governance standards. Partner with business and IT stakeholders to deliver secure, scalable, and maintainable technology solutions. Competencies Strong software architecture and application design expertise. Deep knowledge of .NET, Azure, SQL Server, APIs, and enterprise integration patterns. Experience with software development lifecycle (SDLC), DevOps, source control, and CI/CD practices. Strong analytical, troubleshooting, and problem-solving skills. Ability to communicate technical concepts to both business and technology stakeholders. Strong collaboration skills and commitment to technical excellence. Supervisory Responsibilities May provide technical direction, mentoring, and architectural guidance to developers, contractors, and implementation partners. May provide input into hiring, training, and future software engineering organizational development. Work Environment and Hours Work in an office environment Monday through Friday 40+ hours per week; extended hours may be required during deployments, cutovers, incidents, or critical project milestones. Physical Demands Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Ability to lift 15lbs Extended periods of sitting Travel Required Travel to client's locations as needed Periodically for project implementations, vendor sessions, stakeholder meetings, training, or operational support as required Required Education and Experience Bachelor's Degree in Computer Science, Information Systems, Software Engineering, or a related field (or equivalent experience). 10+ years of software development experience. Experience serving as a senior engineer, technical lead, application architect, or solution architect. Strong experience with C#, .NET, Azure, SQL Server, REST APIs, and enterprise application integration. Experience establishing development standards, source control, code review, and CI/CD practices. Experience reviewing and governing third-party/vendor-developed software solutions. Preferred education and experience Master's Degree in Computer Science, Information Systems, Software Engineering, Business Administration, or a related discipline. Microsoft Azure certifications. Experience building internal software development capabilities. Experience with Power Platform and AI-enabled solutions. Experience with cloud-native architecture, microservices, and application modernization. Experience in logistics, transportation, environmental services, field services, or related industries. Bilingual Spanish preferred.
11/06/2026
Full time
Job Description Job Description The Principal Application Architect serves as the senior technical authority for software development, application architecture, enterprise integrations, and application modernization. This hands-on role designs, develops, and governs enterprise software solutions while establishing development standards, architectural practices, and technical governance across the application portfolio. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Serve as technical owner and architecture authority for internally developed and vendor-developed applications. Design, develop, test, deploy, and support enterprise applications, integrations, and APIs. Establish development standards, architecture standards, source control, code review, and CI/CD practices. Review and govern contractor and vendor-developed software solutions. Modernize legacy applications and support cloud and hybrid architecture initiatives. Design integrations across Microsoft, Workday, Salesforce, and other enterprise platforms. Evaluate and implement AI-enabled solutions using approved enterprise AI platforms and governance standards. Partner with business and IT stakeholders to deliver secure, scalable, and maintainable technology solutions. Competencies Strong software architecture and application design expertise. Deep knowledge of .NET, Azure, SQL Server, APIs, and enterprise integration patterns. Experience with software development lifecycle (SDLC), DevOps, source control, and CI/CD practices. Strong analytical, troubleshooting, and problem-solving skills. Ability to communicate technical concepts to both business and technology stakeholders. Strong collaboration skills and commitment to technical excellence. Supervisory Responsibilities May provide technical direction, mentoring, and architectural guidance to developers, contractors, and implementation partners. May provide input into hiring, training, and future software engineering organizational development. Work Environment and Hours Work in an office environment Monday through Friday 40+ hours per week; extended hours may be required during deployments, cutovers, incidents, or critical project milestones. Physical Demands Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Ability to lift 15lbs Extended periods of sitting Travel Required Travel to client's locations as needed Periodically for project implementations, vendor sessions, stakeholder meetings, training, or operational support as required Required Education and Experience Bachelor's Degree in Computer Science, Information Systems, Software Engineering, or a related field (or equivalent experience). 10+ years of software development experience. Experience serving as a senior engineer, technical lead, application architect, or solution architect. Strong experience with C#, .NET, Azure, SQL Server, REST APIs, and enterprise application integration. Experience establishing development standards, source control, code review, and CI/CD practices. Experience reviewing and governing third-party/vendor-developed software solutions. Preferred education and experience Master's Degree in Computer Science, Information Systems, Software Engineering, Business Administration, or a related discipline. Microsoft Azure certifications. Experience building internal software development capabilities. Experience with Power Platform and AI-enabled solutions. Experience with cloud-native architecture, microservices, and application modernization. Experience in logistics, transportation, environmental services, field services, or related industries. Bilingual Spanish preferred.
Senior .NET Lead Developer
iSpace Inc. Torrance, California
Job Description Job Description Title: Senior .NET Lead Developer Location: Torrance, CA (Hybrid of 4 days/week onsite along with 1 day/week remote) Contract Duration: 6 months contract We are looking for a .NET Developer who has an extensive background serving as a Technical Lead. This individual will be serving as a Technical Lead and will be highly focused on coordinating onshore and offshore development efforts to ensure quality, timely delivery, and alignment with enterprise architecture standards for .NET Applications (Web & Desktop), Webservices, Salesforce Integrations, etc. that support a financial services organization. Responsibilities will include the following: Complete all phases of software development life cycle including analysis, design, functionality, testing and support Develop large scale web/database applications Communicate with offshore daily and gather business/technical requirements for the offshore team. Provide technical leadership and day-to-day oversight for offshore development teams, including work planning, task assignment, and delivery tracking Review offshore code deliverables to ensure compliance with architectural standards, security requirements, and performance expectations Translate business and technical requirements into clearly defined technical tasks, user stories, and design artifacts consumable by offshore teams Serve as the primary onshore escalation point for offshore delivery issues, risks, and dependency management Ensure offshore deliverables meet agreed sprint commitments, quality standards, and defect thresholds Partner with the Scrum Master / Project Manager to support sprint planning, backlog refinement, and technical dependency management Code and perform unit and integration testing of software to ensure proper and efficient execution and adherence to business and technical requirements Code, test, and debug new software or make enhancements to existing software Write programs according to specifications from higher-level staff or business analysts Develop technical documentation Resolve in a timely manner problems that arise with existing production applications to ensure the efficient and proper functioning of application components Collaborate with technical staff to learn and understand software problems Generate a variety of complex and periodic reports and/or data through database management, data administration, and data extraction techniques Provide general system users and management with system analysis and feedback Influence system design by identifying and recommending design and requirements needs for software enhancements Mentor and coach less experienced staff Maximize the efficiency of the various software systems by implementing, monitoring, testing, and auditing new software programs Analyzes and resolves computer-related problems by coordinating with in house personnel to diagnose and fix the operational difficulty, as well as consulting, advising, and training on specialized features and functions Follow established configuration/change control processes Remain up to date with the terminology, concepts, and best practices for coding Web apps. Develop technical interfaces, specifications, and architecture Create and test software prototypes Maintain and support multiple projects and deadlines Record work progress every week Required Skills and Expertise: 10 years of development experience with .NET programming languages, Windows forms, HTML5/CSS3 and SQL Server, JavaScript, in an n-tier architecture Strong experience leading teams across various time zones including the following: Ensuring offshore work aligns with enterprise SDLC, change management, and audit requirements Serving as an onshore technical lead for offshore or distributed development teams Providing technical direction, estimates, and delivery commitments across multiple time zones Experience with .NET core Strong MS SQL Server skills. Experience in SQL Query and Stored Procedures Integration experience with AWS is preferred Strong experience with ASP.NET framework, SQL Server, and design/architectural patterns Strong experience with API integration using REST/SOAP technologies Understanding of Agile methodologies Excellent troubleshooting skills Experience in developing front-end applications Experience with Webservices, WCF, and service-oriented architecture a plus Experience with GIT and continuous integrations Passion for technology and knowledge Other Critical Skills: Advanced capability in software construction, testing, infrastructure, configuration, and operating standards Advanced corporate knowledge, and understands how a change would affect multiple applications Advanced ability to make recommendations/decisions in the application and program design, standards, and program enhancements Advanced ability to utilize system traces and debugging tools for problem/issue resolution Advanced ability to analyze and model business functions, processes, and information flow within or between systems Advanced ability to provide guidance and mentoring on programming practices and techniques to individuals and cross functional teams Advanced knowledge of software design, construction, programming trends, programming, and scripting languages in multiple applications and data management systems Advanced ability to work with users at all levels to define system requirements, design, and system topologies to meet operational needs and system performance objectives Ability to communicate clearly with business users and the project manager Ability to innovate and provide functional applications with intuitive interfaces Ability to construct user guides and documentation Required Soft Skills: Interpersonal style that reflects the Client culture- consensus decision making, respect for the individual High level of integrity Exhibit excellent oral and written communication skills High level of skill in diplomacy/negotiating/teamwork/collaboration
11/06/2026
Full time
Job Description Job Description Title: Senior .NET Lead Developer Location: Torrance, CA (Hybrid of 4 days/week onsite along with 1 day/week remote) Contract Duration: 6 months contract We are looking for a .NET Developer who has an extensive background serving as a Technical Lead. This individual will be serving as a Technical Lead and will be highly focused on coordinating onshore and offshore development efforts to ensure quality, timely delivery, and alignment with enterprise architecture standards for .NET Applications (Web & Desktop), Webservices, Salesforce Integrations, etc. that support a financial services organization. Responsibilities will include the following: Complete all phases of software development life cycle including analysis, design, functionality, testing and support Develop large scale web/database applications Communicate with offshore daily and gather business/technical requirements for the offshore team. Provide technical leadership and day-to-day oversight for offshore development teams, including work planning, task assignment, and delivery tracking Review offshore code deliverables to ensure compliance with architectural standards, security requirements, and performance expectations Translate business and technical requirements into clearly defined technical tasks, user stories, and design artifacts consumable by offshore teams Serve as the primary onshore escalation point for offshore delivery issues, risks, and dependency management Ensure offshore deliverables meet agreed sprint commitments, quality standards, and defect thresholds Partner with the Scrum Master / Project Manager to support sprint planning, backlog refinement, and technical dependency management Code and perform unit and integration testing of software to ensure proper and efficient execution and adherence to business and technical requirements Code, test, and debug new software or make enhancements to existing software Write programs according to specifications from higher-level staff or business analysts Develop technical documentation Resolve in a timely manner problems that arise with existing production applications to ensure the efficient and proper functioning of application components Collaborate with technical staff to learn and understand software problems Generate a variety of complex and periodic reports and/or data through database management, data administration, and data extraction techniques Provide general system users and management with system analysis and feedback Influence system design by identifying and recommending design and requirements needs for software enhancements Mentor and coach less experienced staff Maximize the efficiency of the various software systems by implementing, monitoring, testing, and auditing new software programs Analyzes and resolves computer-related problems by coordinating with in house personnel to diagnose and fix the operational difficulty, as well as consulting, advising, and training on specialized features and functions Follow established configuration/change control processes Remain up to date with the terminology, concepts, and best practices for coding Web apps. Develop technical interfaces, specifications, and architecture Create and test software prototypes Maintain and support multiple projects and deadlines Record work progress every week Required Skills and Expertise: 10 years of development experience with .NET programming languages, Windows forms, HTML5/CSS3 and SQL Server, JavaScript, in an n-tier architecture Strong experience leading teams across various time zones including the following: Ensuring offshore work aligns with enterprise SDLC, change management, and audit requirements Serving as an onshore technical lead for offshore or distributed development teams Providing technical direction, estimates, and delivery commitments across multiple time zones Experience with .NET core Strong MS SQL Server skills. Experience in SQL Query and Stored Procedures Integration experience with AWS is preferred Strong experience with ASP.NET framework, SQL Server, and design/architectural patterns Strong experience with API integration using REST/SOAP technologies Understanding of Agile methodologies Excellent troubleshooting skills Experience in developing front-end applications Experience with Webservices, WCF, and service-oriented architecture a plus Experience with GIT and continuous integrations Passion for technology and knowledge Other Critical Skills: Advanced capability in software construction, testing, infrastructure, configuration, and operating standards Advanced corporate knowledge, and understands how a change would affect multiple applications Advanced ability to make recommendations/decisions in the application and program design, standards, and program enhancements Advanced ability to utilize system traces and debugging tools for problem/issue resolution Advanced ability to analyze and model business functions, processes, and information flow within or between systems Advanced ability to provide guidance and mentoring on programming practices and techniques to individuals and cross functional teams Advanced knowledge of software design, construction, programming trends, programming, and scripting languages in multiple applications and data management systems Advanced ability to work with users at all levels to define system requirements, design, and system topologies to meet operational needs and system performance objectives Ability to communicate clearly with business users and the project manager Ability to innovate and provide functional applications with intuitive interfaces Ability to construct user guides and documentation Required Soft Skills: Interpersonal style that reflects the Client culture- consensus decision making, respect for the individual High level of integrity Exhibit excellent oral and written communication skills High level of skill in diplomacy/negotiating/teamwork/collaboration
Salesforce Functional Consultant
Tekfortune Inc. Irving, Texas
Job Description Job Description Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world s leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you. Position: Salesforce Functional Consultant Location: Remote Role Overview We are seeking an experienced Salesforce Functional Consultant to lead discovery and business analysis on Salesforce org assessment and revamp engagements. The ideal candidate combines strong Sales Cloud functional knowledge with hands-on experience analysing established, heavily customised orgs and turning what they find into recommendations a client can act on. This role works alongside a Solution / Technical Architect and a Technical Lead in a small senior team. The work is advisory: the consultant analyses the existing org, runs sessions with client subject-matter experts, and documents findings, requirements, and target-state design. No changes are made to the client production environment during the assessment. Key Responsibilities Run discovery and requirements workshops with client stakeholders, including product owners, sales operations, administrators, and operations teams. Synthesise existing voice-of-the-customer material and workshop output into structured themes and requirements. Document current-state and future-state business processes, and produce a formal readback for client sign-off. Build inventories across the assessment dimensions: users and security, data and storage, automation and customization, reporting and analytics, integrations, platform health and limits, ecosystem and environments, and data quality. Analyse field utilisation to identify which fields are actively used and which can be hidden, consolidated, or retired. Profile data quality, including duplicate records, obsolete data, and overlapping business processes. Classify every item assessed: continue, rebuild, consolidate, or retire for configuration and automation; purge, archive, or keep for data and process. Contribute to the purge and archive plan that reduces org load and storage consumption. Recommend out-of-the-box Salesforce features and licensed modules in preference to custom development, and flag where custom work is genuinely required. Author assessment workbook entries, requirement documents, and process flows to a client-ready standard. Contribute to the roadmap, effort sizing, and prioritized backlog that supports the client investment decision. Support executive readouts and respond to client questions on findings within your assigned areas. Required Skills & Qualifications Experience: Minimum 5 years of Salesforce experience, with at least 3 years in a consulting or professional services environment. Sales Cloud: Strong hands-on functional knowledge of Sales Cloud, including record types, page layouts, Dynamic Forms, sales processes and stages, opportunity management, validation rules, and Flow. Org assessment: Demonstrable experience analysing an existing Salesforce org, covering objects, fields, automation, reports, and security, and producing findings and recommendations from that analysis. Business analysis: Proven ability to elicit requirements, facilitate workshops, and document current-state and future-state business processes. Field & data analysis: Hands-on experience assessing field utilisation and data quality using reports, SOQL, Data Loader, or equivalent tools. Documentation: Demonstrated ability to author client-ready requirement documents, process flows, and assessment findings. Stakeholder engagement: Strong verbal communication skills, with the ability to lead working sessions with business and technical stakeholders, including senior audiences. Salesforce platform: Working understanding of the Salesforce data model, declarative automation, security model (profiles, permission sets, roles, sharing), and reporting. Tooling: Familiarity with Salesforce Optimizer, Security Health Check, and standard org analysis outputs. Delivery discipline: Experience working to fixed client milestones and delivering within short, time-boxed engagements. Governance: Comfortable operating with read-only access in a client production environment, following strict change control. Certification: Salesforce Certified Administrator. Teamwork: Collaborative team player who works effectively alongside architects, technical leads, and onshore/offshore teams. Preferred Qualifications Salesforce Certified Sales Cloud Consultant or Salesforce Certified Business Analyst. Experience assessing or remediating long-lived, heavily customised Salesforce orgs carrying significant technical debt. Financial services, banking, payments, or card network domain experience. Experience producing assessment or roadmap deliverables presented to executive audiences. Familiarity with Salesforce CLI, metadata retrieve, or code analysis output such as PMD or Salesforce Code Analyzer. Exposure to multi-region, partner, or channel sales processes. Bachelor's degree in Business, Information Systems, Computer Science, or a related field. For more information and other jobs available please contact our recruitment team at . To view all the jobs available in the USA and Asia please visit our website at .
11/06/2026
Full time
Job Description Job Description Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world s leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you. Position: Salesforce Functional Consultant Location: Remote Role Overview We are seeking an experienced Salesforce Functional Consultant to lead discovery and business analysis on Salesforce org assessment and revamp engagements. The ideal candidate combines strong Sales Cloud functional knowledge with hands-on experience analysing established, heavily customised orgs and turning what they find into recommendations a client can act on. This role works alongside a Solution / Technical Architect and a Technical Lead in a small senior team. The work is advisory: the consultant analyses the existing org, runs sessions with client subject-matter experts, and documents findings, requirements, and target-state design. No changes are made to the client production environment during the assessment. Key Responsibilities Run discovery and requirements workshops with client stakeholders, including product owners, sales operations, administrators, and operations teams. Synthesise existing voice-of-the-customer material and workshop output into structured themes and requirements. Document current-state and future-state business processes, and produce a formal readback for client sign-off. Build inventories across the assessment dimensions: users and security, data and storage, automation and customization, reporting and analytics, integrations, platform health and limits, ecosystem and environments, and data quality. Analyse field utilisation to identify which fields are actively used and which can be hidden, consolidated, or retired. Profile data quality, including duplicate records, obsolete data, and overlapping business processes. Classify every item assessed: continue, rebuild, consolidate, or retire for configuration and automation; purge, archive, or keep for data and process. Contribute to the purge and archive plan that reduces org load and storage consumption. Recommend out-of-the-box Salesforce features and licensed modules in preference to custom development, and flag where custom work is genuinely required. Author assessment workbook entries, requirement documents, and process flows to a client-ready standard. Contribute to the roadmap, effort sizing, and prioritized backlog that supports the client investment decision. Support executive readouts and respond to client questions on findings within your assigned areas. Required Skills & Qualifications Experience: Minimum 5 years of Salesforce experience, with at least 3 years in a consulting or professional services environment. Sales Cloud: Strong hands-on functional knowledge of Sales Cloud, including record types, page layouts, Dynamic Forms, sales processes and stages, opportunity management, validation rules, and Flow. Org assessment: Demonstrable experience analysing an existing Salesforce org, covering objects, fields, automation, reports, and security, and producing findings and recommendations from that analysis. Business analysis: Proven ability to elicit requirements, facilitate workshops, and document current-state and future-state business processes. Field & data analysis: Hands-on experience assessing field utilisation and data quality using reports, SOQL, Data Loader, or equivalent tools. Documentation: Demonstrated ability to author client-ready requirement documents, process flows, and assessment findings. Stakeholder engagement: Strong verbal communication skills, with the ability to lead working sessions with business and technical stakeholders, including senior audiences. Salesforce platform: Working understanding of the Salesforce data model, declarative automation, security model (profiles, permission sets, roles, sharing), and reporting. Tooling: Familiarity with Salesforce Optimizer, Security Health Check, and standard org analysis outputs. Delivery discipline: Experience working to fixed client milestones and delivering within short, time-boxed engagements. Governance: Comfortable operating with read-only access in a client production environment, following strict change control. Certification: Salesforce Certified Administrator. Teamwork: Collaborative team player who works effectively alongside architects, technical leads, and onshore/offshore teams. Preferred Qualifications Salesforce Certified Sales Cloud Consultant or Salesforce Certified Business Analyst. Experience assessing or remediating long-lived, heavily customised Salesforce orgs carrying significant technical debt. Financial services, banking, payments, or card network domain experience. Experience producing assessment or roadmap deliverables presented to executive audiences. Familiarity with Salesforce CLI, metadata retrieve, or code analysis output such as PMD or Salesforce Code Analyzer. Exposure to multi-region, partner, or channel sales processes. Bachelor's degree in Business, Information Systems, Computer Science, or a related field. For more information and other jobs available please contact our recruitment team at . To view all the jobs available in the USA and Asia please visit our website at .
IT Application Solution Architect - Captive Finance
American Honda Motor Co., Inc. Torrance, California
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose This IT Solution Architect - CASS Applications, provides senior technical leadership for the design, development, integration, enhancement, and operational support of assigned CASS (Customer Accounting Service System) software applications supporting AHFC (American Honda Finance Corp) and HCFI (Honda Canada Finance, Inc.) business operations. The position leads assigned technical workstreams, develops solution designs and architecture artifacts, conducts design and code reviews, coordinates technical activities across internal and managed-service resources, and supports production stability, release readiness, and continuous improvement. Working under the direction of the Team Manager and in partnership with business, Enterprise Architecture, Cybersecurity, Infrastructure, Data, Cloud, and vendor teams, the Solution Architect recommends secure, scalable, reliable, supportable, and cost-effective solutions that align with approved business priorities and enterprise technology standards. The position provides technical guidance, coaching, and mentoring to assigned technical resources but does not have formal people-management, budget-approval, contract-approval, or staffing-decision authority. Key Accountabilities Technical Solution Leadership - Provide technical leadership for assigned CASS (Customer Accounting Service System) software application projects, enhancements, integrations, and production-support initiatives. Analyze business and technical requirements, recommend solution approaches, identify technical risks and dependencies, and coordinate implementation activities with internal teams, managed-service providers, and technology partners. Ensure recommended solutions align with approved architecture, security, data, infrastructure, and operational standards. Stakeholder and Cross-Functional Coordination - Build productive working relationships with AHFC and HCFI business partners, CF-IT teams, Enterprise Architecture, Cybersecurity, Infrastructure, Data, Cloud, managed-service providers, and other technology partners. Communicate technical options, risks, dependencies, constraints, and recommendations clearly to support timely and informed decisions. Technical Coaching and Work Coordination - Provide technical direction, coaching, mentoring, design guidance, and knowledge transfer to assigned associates, contingent workers, and managed-service resources. Coordinate technical assignments and support consistent engineering practices, documentation, code quality, solution quality, and knowledge retention. Provide objective technical input to the Team Manager regarding resource capabilities, delivery risks, and development needs. Technical Project Delivery -Lead assigned technical workstreams and support the delivery of projects and enhancements within approved scope, schedule, quality, architecture, security, and operational-readiness requirements. Identify technical issues, risks, dependencies, and resource constraints, and escalate them to the Project Manager and Team Manager with recommended actions. Application Operations and Service Improvement - Provide technical oversight for the stability, performance, supportability, and recoverability of assigned CASS applications. Support incident management, problem management, root-cause analysis, release readiness, disaster-recovery activities, technical-debt remediation, and continuous service improvement. Monitor technical delivery by assigned managed-service resources and escalate performance, quality, capacity, and support concerns to the Team Manager. Solution Architecture and Engineering Quality - Design technical solutions for assigned CASS applications and initiatives. Prepare and maintain architecture artifacts such as context diagrams, integration diagrams, data-flow diagrams, deployment models, interface specifications, and architecture decision records. Conduct design and code reviews and recommend improvements to security, scalability, availability, maintainability, performance, and supportability. Lead architecture and engineering discussions for assigned technical workstreams. Coordinate with Enterprise Architecture and applicable review boards to obtain required approvals. Contribute technical input to application roadmaps and modernization plans developed under the direction of the Team Manager. Qualifications, Experience, and Skills Minimum education: A Bachelor's level degree in Computer Science / Information Systems / Data Science / Engineering / Information Technology, or a related STEM field of study. Minimum work experience: At least 5 to 7 years of overall IT enterprise application experience, out of which 5 or more years in solution/application architecture, technical leadership, or software development leadership. Proven ability to lead technical workstreams and coordinate delivery across internal teams, contingent resources, and managed-service providers. Strong experience designing enterprise solutions, developing architecture artifacts, conducting design/code reviews, and applying security, scalability, availability, performance, resilience, and disaster-recovery principles. Must have demonstrable working knowledge of .NET, SQL, Salesforce, ETL, IBM MQ, IBM App Connect Enterprise, APIs, cloud services, and integration platforms. Experience with application modernization, production support, incident/problem management, root-cause analysis, release management, monitoring, and technical-debt remediation. Strong communication, risk management, coaching, mentoring, and cross-functional collaboration skills, with the ability to guide technical decisions and provide objective feedback to management. Highly desirable: Prior experience working in captive finance, preferably from the automotive sector. Alternately, banking / finance sector experience may also be an asset, alongside good understanding SOX and other compliance guidelines related to this area Workstyle This is an onsite job. One remote workday per week may be possible with prior departmental approval. Visa sponsorship issues This position is not eligible for work visa sponsorship. Relocation assistance This position is not eligible for relocation assistance. What differentiates Honda and make us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Paid Overtime Regional Bonus (when applicable) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development Programs Additional Offerings: Tuition Assistance & Student Loan Repayment Lifestyle Account Childcare Reimbursement Account Elder Care Support Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
11/05/2026
Full time
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose This IT Solution Architect - CASS Applications, provides senior technical leadership for the design, development, integration, enhancement, and operational support of assigned CASS (Customer Accounting Service System) software applications supporting AHFC (American Honda Finance Corp) and HCFI (Honda Canada Finance, Inc.) business operations. The position leads assigned technical workstreams, develops solution designs and architecture artifacts, conducts design and code reviews, coordinates technical activities across internal and managed-service resources, and supports production stability, release readiness, and continuous improvement. Working under the direction of the Team Manager and in partnership with business, Enterprise Architecture, Cybersecurity, Infrastructure, Data, Cloud, and vendor teams, the Solution Architect recommends secure, scalable, reliable, supportable, and cost-effective solutions that align with approved business priorities and enterprise technology standards. The position provides technical guidance, coaching, and mentoring to assigned technical resources but does not have formal people-management, budget-approval, contract-approval, or staffing-decision authority. Key Accountabilities Technical Solution Leadership - Provide technical leadership for assigned CASS (Customer Accounting Service System) software application projects, enhancements, integrations, and production-support initiatives. Analyze business and technical requirements, recommend solution approaches, identify technical risks and dependencies, and coordinate implementation activities with internal teams, managed-service providers, and technology partners. Ensure recommended solutions align with approved architecture, security, data, infrastructure, and operational standards. Stakeholder and Cross-Functional Coordination - Build productive working relationships with AHFC and HCFI business partners, CF-IT teams, Enterprise Architecture, Cybersecurity, Infrastructure, Data, Cloud, managed-service providers, and other technology partners. Communicate technical options, risks, dependencies, constraints, and recommendations clearly to support timely and informed decisions. Technical Coaching and Work Coordination - Provide technical direction, coaching, mentoring, design guidance, and knowledge transfer to assigned associates, contingent workers, and managed-service resources. Coordinate technical assignments and support consistent engineering practices, documentation, code quality, solution quality, and knowledge retention. Provide objective technical input to the Team Manager regarding resource capabilities, delivery risks, and development needs. Technical Project Delivery -Lead assigned technical workstreams and support the delivery of projects and enhancements within approved scope, schedule, quality, architecture, security, and operational-readiness requirements. Identify technical issues, risks, dependencies, and resource constraints, and escalate them to the Project Manager and Team Manager with recommended actions. Application Operations and Service Improvement - Provide technical oversight for the stability, performance, supportability, and recoverability of assigned CASS applications. Support incident management, problem management, root-cause analysis, release readiness, disaster-recovery activities, technical-debt remediation, and continuous service improvement. Monitor technical delivery by assigned managed-service resources and escalate performance, quality, capacity, and support concerns to the Team Manager. Solution Architecture and Engineering Quality - Design technical solutions for assigned CASS applications and initiatives. Prepare and maintain architecture artifacts such as context diagrams, integration diagrams, data-flow diagrams, deployment models, interface specifications, and architecture decision records. Conduct design and code reviews and recommend improvements to security, scalability, availability, maintainability, performance, and supportability. Lead architecture and engineering discussions for assigned technical workstreams. Coordinate with Enterprise Architecture and applicable review boards to obtain required approvals. Contribute technical input to application roadmaps and modernization plans developed under the direction of the Team Manager. Qualifications, Experience, and Skills Minimum education: A Bachelor's level degree in Computer Science / Information Systems / Data Science / Engineering / Information Technology, or a related STEM field of study. Minimum work experience: At least 5 to 7 years of overall IT enterprise application experience, out of which 5 or more years in solution/application architecture, technical leadership, or software development leadership. Proven ability to lead technical workstreams and coordinate delivery across internal teams, contingent resources, and managed-service providers. Strong experience designing enterprise solutions, developing architecture artifacts, conducting design/code reviews, and applying security, scalability, availability, performance, resilience, and disaster-recovery principles. Must have demonstrable working knowledge of .NET, SQL, Salesforce, ETL, IBM MQ, IBM App Connect Enterprise, APIs, cloud services, and integration platforms. Experience with application modernization, production support, incident/problem management, root-cause analysis, release management, monitoring, and technical-debt remediation. Strong communication, risk management, coaching, mentoring, and cross-functional collaboration skills, with the ability to guide technical decisions and provide objective feedback to management. Highly desirable: Prior experience working in captive finance, preferably from the automotive sector. Alternately, banking / finance sector experience may also be an asset, alongside good understanding SOX and other compliance guidelines related to this area Workstyle This is an onsite job. One remote workday per week may be possible with prior departmental approval. Visa sponsorship issues This position is not eligible for work visa sponsorship. Relocation assistance This position is not eligible for relocation assistance. What differentiates Honda and make us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Paid Overtime Regional Bonus (when applicable) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development Programs Additional Offerings: Tuition Assistance & Student Loan Repayment Lifestyle Account Childcare Reimbursement Account Elder Care Support Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
Principal Contact Center Platform Engineer
AbbVie North Chicago, Illinois
Job Description Job Description Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology, and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on LinkedIn, Facebook, Instagram, X and YouTube. Job Description The Principal Contact Center Platform Engineer is the senior technical authority for OneHUB contact center platforms and related subsystems. This role is responsible for defining, engineering, governing, and continuously improving enterprise-scale contact center technology capabilities across voice, digital, automation, routing, integration, quality, workforce, telephony, resiliency, and customer engagement domains. This role leads enterprise-scale platform architecture, engineering standards, solution evaluation, integration strategy, resiliency, operational readiness, and technical governance across major contact center capabilities. The Principal Contact Center Platform Engineer provides highest-level technical consultation to IT and business leadership, shapes technology roadmap decisions, evaluates emerging capabilities and vendor solutions, resolves complex technical tradeoffs, and mentors platform engineers across the contact center engineering career path. This is the principal career step after the Senior Contact Center Platform Engineer role. While the Senior Contact Center Engineer role focuses on hands-on platform execution and advanced IVA or automation specialization, this role owns broader contact center platform architecture, standards, reliability patterns, vendor strategy, reusable engineering practices, and cross-platform technical leadership. Responsibilities: Lead enterprise-scale contact center platform architecture, engineering design, implementation strategy, and technical governance across major systems and subsystems. Conceive, design, engineer, and implement scalable contact center technology solutions that solve significant business problems and improve productivity, reliability, quality, cost effectiveness, and customer and agent experience. Provide comprehensive technical consultation to business unit and IT management at the highest technical level across contact center platforms, integrations, operating models, and engineering practices. Establish and govern engineering standards, reusable patterns, architecture guardrails, documentation expectations, testing approaches, deployment readiness practices, and operational support models for contact center platform capabilities. Lead evaluation, selection, proof-of-concept, and recommendation of contact center technologies, vendor capabilities, and platform components based on business value, technical fit, scalability, security, supportability, cost, and long-term platform strategy. Partner with business and technology leadership to shape the contact center technology roadmap, identify modernization opportunities, rationalize platform capabilities, and guide investments that improve scalability, reliability, cost effectiveness, and customer and agent experience. Lead integration strategy and design patterns across contact center platforms, Salesforce/CRM, pharmacy fulfillment systems, authentication services, knowledge platforms, data platforms, reporting and analytics, telephony and carrier services, and enterprise APIs. Define and mature resiliency, disaster recovery, business continuity, failover, monitoring, observability, and operational readiness patterns for critical contact center platforms and integrations. Establish reliability engineering practices for contact center platforms, including service health indicators, monitoring, alerting, incident patterns, root-cause analysis, runbooks, and continuous reduction of recurring issues. Resolve complex technical tradeoffs involving platform capability, delivery speed, cost, resilience, security, compliance, vendor fit, integration complexity, operational supportability, and long-term maintainability. Demonstrate knowledge of the pharmaceutical business and OneHUB service model to advance agile, impactful, compliant, and cost-effective contact center technology solutions across multiple business areas. Mature and leverage relationships with affiliates, subsidiaries, vendors, and industry peers in accordance with AbbVie values, vendor management expectations, and purchasing practices. Provide technical leadership, mentorship, design review, and engineering guidance to contact center platform engineers, senior engineers, delivery teams, vendors, and operations partners. May guide the work of others or provide input into performance and technical development. Understand and adhere to corporate standards regarding applicable Corporate and Divisional Policies, including code of conduct, safety, GxP compliance, data security, privacy, and the software development lifecycle. What makes this role different Acts as the principal technical authority for major contact center systems and subsystems. Owns platform architecture patterns, engineering standards, integration strategy, reliability patterns, and technical governance across the contact center ecosystem. Provides highest-level technical consultation to IT and business leadership on complex contact center platform decisions. Leads evaluation, selection, proof-of-concept, and recommendation of contact center technologies and vendor capabilities. Defines resiliency, disaster recovery, business continuity, failover, observability, and operational readiness expectations for critical platforms and integrations. Resolves complex tradeoffs involving platform capability, cost, speed, resilience, compliance, security, vendor fit, and long-term maintainability. Mentors engineers and raises technical maturity across the Contact Center Platform Engineering discipline. Qualifications Required: Bachelor's Degree with 8 years of experience in a related field; OR Master's Degree with 6 years of experience; OR PhD with 2 years of experience. Advanced experience with contact center systems and platform domains such as contact routing, CTI, ACD, IVR, call recording, workforce management, quality management, digital channels, IVA, CRM integration, and multichannel contact management across voice, email, chat, SMS, and messaging. Experience deploying and supporting contact center cloud applications, including disaster recovery, business continuity, failover, operational readiness, and platform resiliency patterns. Experience driving product selection, vendor evaluation, technology assessments, proofs of concept, and recommendations based on contact center technology industry trends, business drivers, technical fit, scalability, supportability, and cost effectiveness. In-depth knowledge of systems development lifecycle practices, contact center platform architecture, client-area functions, integration patterns, and technological alternatives for application and platform development. Experience integrating contact center solutions with CRM, Salesforce, pharmacy fulfillment systems, authentication services, knowledge platforms, analytics platforms, telephony services, and enterprise APIs. Proven implementation of creative, scalable, and reliable technology solutions that advanced business outcomes, improved operational performance, or modernized platform capabilities. Strong ability to resolve key project hurdles, challenge assumptions, and make sound technical decisions using available information, engineering judgment, business context, and technical expertise. Ability to provide highest-level technical consultation to IT and business leadership and communicate complex technical recommendations clearly to executive, business, operations, vendor, and engineering audiences. Experience leading or mentoring technical teams, guiding engineering work, reviewing solution designs, and raising technical quality across a platform engineering discipline. Excellent written and oral English communication skills Technical Domains Contact center cloud platforms and CCaaS capabilities, including Five9 and related ecosystem components. ACD, IVR, CTI, call recording, workforce management, quality management, digital channels, and omnichannel routing. IVA, conversational automation, intelligent routing, agent assist, workflow automation, and AI-enabled contact center capabilities. Salesforce/CRM integration, pharmacy fulfillment system integration, authentication services, knowledge platforms, data platforms, reporting/analytics, and enterprise APIs. Telephony, carrier connectivity, SIP, network dependencies, call routing architecture, and operational continuity patterns. Reliability engineering, observability, monitoring, alerting, incident patterns, root-cause analysis, operational runbooks, and recurring issue reduction. Disaster recovery, business continuity planning, platform failover, operational readiness, and service restoration design. Security, privacy, data protection, auditability, GxP considerations, compliance controls, and regulated contact center operations. Vendor capability assessment, technology evaluation . click apply for full job details
11/02/2026
Full time
Job Description Job Description Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology, and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on LinkedIn, Facebook, Instagram, X and YouTube. Job Description The Principal Contact Center Platform Engineer is the senior technical authority for OneHUB contact center platforms and related subsystems. This role is responsible for defining, engineering, governing, and continuously improving enterprise-scale contact center technology capabilities across voice, digital, automation, routing, integration, quality, workforce, telephony, resiliency, and customer engagement domains. This role leads enterprise-scale platform architecture, engineering standards, solution evaluation, integration strategy, resiliency, operational readiness, and technical governance across major contact center capabilities. The Principal Contact Center Platform Engineer provides highest-level technical consultation to IT and business leadership, shapes technology roadmap decisions, evaluates emerging capabilities and vendor solutions, resolves complex technical tradeoffs, and mentors platform engineers across the contact center engineering career path. This is the principal career step after the Senior Contact Center Platform Engineer role. While the Senior Contact Center Engineer role focuses on hands-on platform execution and advanced IVA or automation specialization, this role owns broader contact center platform architecture, standards, reliability patterns, vendor strategy, reusable engineering practices, and cross-platform technical leadership. Responsibilities: Lead enterprise-scale contact center platform architecture, engineering design, implementation strategy, and technical governance across major systems and subsystems. Conceive, design, engineer, and implement scalable contact center technology solutions that solve significant business problems and improve productivity, reliability, quality, cost effectiveness, and customer and agent experience. Provide comprehensive technical consultation to business unit and IT management at the highest technical level across contact center platforms, integrations, operating models, and engineering practices. Establish and govern engineering standards, reusable patterns, architecture guardrails, documentation expectations, testing approaches, deployment readiness practices, and operational support models for contact center platform capabilities. Lead evaluation, selection, proof-of-concept, and recommendation of contact center technologies, vendor capabilities, and platform components based on business value, technical fit, scalability, security, supportability, cost, and long-term platform strategy. Partner with business and technology leadership to shape the contact center technology roadmap, identify modernization opportunities, rationalize platform capabilities, and guide investments that improve scalability, reliability, cost effectiveness, and customer and agent experience. Lead integration strategy and design patterns across contact center platforms, Salesforce/CRM, pharmacy fulfillment systems, authentication services, knowledge platforms, data platforms, reporting and analytics, telephony and carrier services, and enterprise APIs. Define and mature resiliency, disaster recovery, business continuity, failover, monitoring, observability, and operational readiness patterns for critical contact center platforms and integrations. Establish reliability engineering practices for contact center platforms, including service health indicators, monitoring, alerting, incident patterns, root-cause analysis, runbooks, and continuous reduction of recurring issues. Resolve complex technical tradeoffs involving platform capability, delivery speed, cost, resilience, security, compliance, vendor fit, integration complexity, operational supportability, and long-term maintainability. Demonstrate knowledge of the pharmaceutical business and OneHUB service model to advance agile, impactful, compliant, and cost-effective contact center technology solutions across multiple business areas. Mature and leverage relationships with affiliates, subsidiaries, vendors, and industry peers in accordance with AbbVie values, vendor management expectations, and purchasing practices. Provide technical leadership, mentorship, design review, and engineering guidance to contact center platform engineers, senior engineers, delivery teams, vendors, and operations partners. May guide the work of others or provide input into performance and technical development. Understand and adhere to corporate standards regarding applicable Corporate and Divisional Policies, including code of conduct, safety, GxP compliance, data security, privacy, and the software development lifecycle. What makes this role different Acts as the principal technical authority for major contact center systems and subsystems. Owns platform architecture patterns, engineering standards, integration strategy, reliability patterns, and technical governance across the contact center ecosystem. Provides highest-level technical consultation to IT and business leadership on complex contact center platform decisions. Leads evaluation, selection, proof-of-concept, and recommendation of contact center technologies and vendor capabilities. Defines resiliency, disaster recovery, business continuity, failover, observability, and operational readiness expectations for critical platforms and integrations. Resolves complex tradeoffs involving platform capability, cost, speed, resilience, compliance, security, vendor fit, and long-term maintainability. Mentors engineers and raises technical maturity across the Contact Center Platform Engineering discipline. Qualifications Required: Bachelor's Degree with 8 years of experience in a related field; OR Master's Degree with 6 years of experience; OR PhD with 2 years of experience. Advanced experience with contact center systems and platform domains such as contact routing, CTI, ACD, IVR, call recording, workforce management, quality management, digital channels, IVA, CRM integration, and multichannel contact management across voice, email, chat, SMS, and messaging. Experience deploying and supporting contact center cloud applications, including disaster recovery, business continuity, failover, operational readiness, and platform resiliency patterns. Experience driving product selection, vendor evaluation, technology assessments, proofs of concept, and recommendations based on contact center technology industry trends, business drivers, technical fit, scalability, supportability, and cost effectiveness. In-depth knowledge of systems development lifecycle practices, contact center platform architecture, client-area functions, integration patterns, and technological alternatives for application and platform development. Experience integrating contact center solutions with CRM, Salesforce, pharmacy fulfillment systems, authentication services, knowledge platforms, analytics platforms, telephony services, and enterprise APIs. Proven implementation of creative, scalable, and reliable technology solutions that advanced business outcomes, improved operational performance, or modernized platform capabilities. Strong ability to resolve key project hurdles, challenge assumptions, and make sound technical decisions using available information, engineering judgment, business context, and technical expertise. Ability to provide highest-level technical consultation to IT and business leadership and communicate complex technical recommendations clearly to executive, business, operations, vendor, and engineering audiences. Experience leading or mentoring technical teams, guiding engineering work, reviewing solution designs, and raising technical quality across a platform engineering discipline. Excellent written and oral English communication skills Technical Domains Contact center cloud platforms and CCaaS capabilities, including Five9 and related ecosystem components. ACD, IVR, CTI, call recording, workforce management, quality management, digital channels, and omnichannel routing. IVA, conversational automation, intelligent routing, agent assist, workflow automation, and AI-enabled contact center capabilities. Salesforce/CRM integration, pharmacy fulfillment system integration, authentication services, knowledge platforms, data platforms, reporting/analytics, and enterprise APIs. Telephony, carrier connectivity, SIP, network dependencies, call routing architecture, and operational continuity patterns. Reliability engineering, observability, monitoring, alerting, incident patterns, root-cause analysis, operational runbooks, and recurring issue reduction. Disaster recovery, business continuity planning, platform failover, operational readiness, and service restoration design. Security, privacy, data protection, auditability, GxP considerations, compliance controls, and regulated contact center operations. Vendor capability assessment, technology evaluation . click apply for full job details
Senior Salesforce Architect and Administrator
Wesley Group Franklin, Tennessee
As a Senior Salesforce Architect and Administrator, you will own the architecture, security, and day-to-day operation of Wesley Group's 350-user Salesforce org. You design the target data model and roadmap, build and review Flows and Apex (including AI-assisted development), manage Copado-based deployments, oversee key AppExchange apps and backups, and lead integrations with systems like NetSuite, Five9, and client portals while collaborating with stakeholders to deliver reliable, scalable solutions. Responsibilities Lead architecture, data model, and roadmap for a 350-user Salesforce org Act as design authority, enforcing standards and minimizing technical debt Build and maintain Flows, Apex, and automations using AI tools with robust reviews Administer security, sharing, SSO, and least-privilege access for client data Manage deployments, testing, and Dev Ops processes with Copado or similar tools Oversee App Exchange apps and Own Backup, including evaluations and maintenance Design, build, and support integrations with Net Suite, Five9, and custom portals Gather requirements from stakeholders and translate them into Salesforce solutions Required Skills Salesforce Flow Apex Programming Salesforce Security Model Salesforce Integrations (REST/Bulk APIs) Dev Ops with Copado or similar SOQLApp Exchange Administration Data Backup and Recovery (Own Backup or similar) API and Middleware Tools (e.g., Zapier, Workato, n8n) AI-Assisted Development Tools (e.g., Claude Code)
11/01/2026
Full time
As a Senior Salesforce Architect and Administrator, you will own the architecture, security, and day-to-day operation of Wesley Group's 350-user Salesforce org. You design the target data model and roadmap, build and review Flows and Apex (including AI-assisted development), manage Copado-based deployments, oversee key AppExchange apps and backups, and lead integrations with systems like NetSuite, Five9, and client portals while collaborating with stakeholders to deliver reliable, scalable solutions. Responsibilities Lead architecture, data model, and roadmap for a 350-user Salesforce org Act as design authority, enforcing standards and minimizing technical debt Build and maintain Flows, Apex, and automations using AI tools with robust reviews Administer security, sharing, SSO, and least-privilege access for client data Manage deployments, testing, and Dev Ops processes with Copado or similar tools Oversee App Exchange apps and Own Backup, including evaluations and maintenance Design, build, and support integrations with Net Suite, Five9, and custom portals Gather requirements from stakeholders and translate them into Salesforce solutions Required Skills Salesforce Flow Apex Programming Salesforce Security Model Salesforce Integrations (REST/Bulk APIs) Dev Ops with Copado or similar SOQLApp Exchange Administration Data Backup and Recovery (Own Backup or similar) API and Middleware Tools (e.g., Zapier, Workato, n8n) AI-Assisted Development Tools (e.g., Claude Code)
Marketing Automation Solutions Architect (Temp Contractor)
Credible Bahama, North Carolina
Job Description Job Description Who is Credible? Credible is a leading U.S. consumer finance marketplace, transforming the way consumers access and compare financial products. We operate at a consumer and enterprise level. On the consumer side, we help millions of people make smarter financial decisions by comparing personalized, pre-qualified offers across student loans, personal loans, mortgages, credit cards, and insurance - all without impacting their credit score. On the enterprise side, we power financial product comparison and distribution through deep integrations and partnerships with lenders, insurance carriers, and financial institutions, as well as providing marketplace technology and capabilities to third-party partners and distribution channels. About the role Credible's Marketing Automation Team (MAT) owns, operates, and scales Credible's marketing automation ecosystem. We're looking for a temporary Marketing Automation Solutions Architect to cover for a full-time team member on leave for approximately 3-6 months. Engagement type, start date, and end date: TBD. This is a senior, hands-on technical role. You'll step in as the technical point of contact for MAT's platforms, data flows, and integrations, keeping complex, revenue-critical and compliance-critical email programs running smoothly while our architect is out. You'll work across our marketing automation platform, SQL-based audience and data architecture, and the surrounding data ecosystem (Snowflake, dbt, AWS), and partner with Lifecycle Marketing, Business Intelligence, Engineering, Information Security, and Legal/Compliance. The focus is continuity: operating and maintaining what's in place, handling the team's toughest technical questions, and protecting the quality and compliance of everything that ships. We're looking for someone who can ramp quickly, work independently, and leave things well documented. Responsibilities Serve as the day-to-day technical authority for Credible's marketing automation platform: configuration, data flows, integrations, and sync logic with other internal systems Maintain and troubleshoot existing multi-touch email journeys, including entry criteria, branching logic, throttling, and exit rules, and build or modify journeys as needed for in-flight business needs Maintain and extend personalization logic in languages like AMPscript, Liquid, Handlebars, or SSJS Write and review SQL for audience segmentation, data design, and test/control cohort frameworks Partner with the Marketing Automation Team Manager to validate audiences and monitor data flowing into and out of the marketing automation platform Safeguard compliance-sensitive features, including consent and global unsubscribe sync, suppression logic, adverse action notice delivery, and PII handling, ensuring they meet legal, security, and data-privacy requirements (CAN-SPAM, CCPA, GDPR, CASL) Maintain security-sensitive integration patterns, including key/secret rotation and environment handling Participate in MAT's peer/technical review process, holding work to documented coding, naming, and version-control standards Act as the escalation point for difficult technical problems, supporting the Lifecycle Marketing Team with debugging and best practices Translate business and marketing requirements from Lifecycle Marketing into technical designs, working within MAT's Jira/sprint process (work-type tagging, MAT Review gate, sprint planning and review) Work with BI/Data Engineering, Engineering, Information Security, and Legal/Compliance to keep releases secure, compliant, and production-ready Document your work and update architecture notes and technical processes so the handoff back to the full-time architect is seamless Use AI tools (coding assistants, research agents) to speed up research, code review, documentation, and QA Education and experience BA/BS in Marketing, Business, Computer Science, or equivalent experience preferred 5+ years of experience with an enterprise email/marketing automation platform; deep, hands-on experience with Salesforce Marketing Cloud, Braze, Iterable, HubSpot, or similar is required Advanced proficiency in email scripting (AMPscript, Liquid, Handlebars, etc.), including reusable, shared logic (content blocks, config/core patterns) Advanced SQL skills for audience segmentation and complex query logic (joins, window functions, CASE logic, CTEs, etc.) Advanced HTML/CSS for responsive, cross-client email development Experience with API integrations (SOAP/REST), JWT or token-based authentication flows, and secure link/redirect handling Working knowledge of modern data stacks (e.g., Snowflake, dbt) and comfort with Git-based PR workflows Strong understanding of the data privacy and compliance landscape (CAN-SPAM, CCPA, GDPR, CASL) and rigorous handling of PII Experience with Agile/Scrum delivery and Jira-based workflows, including technical/peer review Excellent communication skills, able to translate between marketers, compliance/legal, and engineering stakeholders Ability to ramp quickly and work independently with minimal onboarding Hands-on experience using AI tools (e.g., Cursor, GitHub Copilot, Claude Code) to write, debug, or review SQL and scripting code Tools You'll Use Salesforce Marketing Cloud Braze VS Code / Sublime Text - code editors for HTML, SQL, AMPscript, and SSJS development SQL and Snowflake - querying Credible's data warehouse for segmentation, reporting, and insights Jira - sprint planning, ticket workflow, and MAT's peer review process Confluence - team documentation and operating manual Postman - testing API integrations Email on Acid (or similar) - cross-client email rendering and QA Preferred qualifications Salesforce Marketing Cloud Developer, Consultant, and/or Architect certification, or Braze Certified Technical Marketing Expert/Developer certification Experience in financial services or another highly regulated industry Prior contract or consulting experience, with a track record of getting up to speed quickly in a new environment Why work at Credible? We combine the intelligence, expertise, and confidence of a financial advisor with the approachability and honesty of a friend. In other words, we're the friend you always wish you had in finance. We are optimistic, challengers, trustworthy, clever, and smart. We are open and transparent. We strive to act as advisors by being friendly, objective, and open in our communication. We use language that is intelligent yet approachable. When appropriate, we'll drop in a bit of wit to position ourselves as a fresh, reliable voice in the financial world. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
10/29/2026
Full time
Job Description Job Description Who is Credible? Credible is a leading U.S. consumer finance marketplace, transforming the way consumers access and compare financial products. We operate at a consumer and enterprise level. On the consumer side, we help millions of people make smarter financial decisions by comparing personalized, pre-qualified offers across student loans, personal loans, mortgages, credit cards, and insurance - all without impacting their credit score. On the enterprise side, we power financial product comparison and distribution through deep integrations and partnerships with lenders, insurance carriers, and financial institutions, as well as providing marketplace technology and capabilities to third-party partners and distribution channels. About the role Credible's Marketing Automation Team (MAT) owns, operates, and scales Credible's marketing automation ecosystem. We're looking for a temporary Marketing Automation Solutions Architect to cover for a full-time team member on leave for approximately 3-6 months. Engagement type, start date, and end date: TBD. This is a senior, hands-on technical role. You'll step in as the technical point of contact for MAT's platforms, data flows, and integrations, keeping complex, revenue-critical and compliance-critical email programs running smoothly while our architect is out. You'll work across our marketing automation platform, SQL-based audience and data architecture, and the surrounding data ecosystem (Snowflake, dbt, AWS), and partner with Lifecycle Marketing, Business Intelligence, Engineering, Information Security, and Legal/Compliance. The focus is continuity: operating and maintaining what's in place, handling the team's toughest technical questions, and protecting the quality and compliance of everything that ships. We're looking for someone who can ramp quickly, work independently, and leave things well documented. Responsibilities Serve as the day-to-day technical authority for Credible's marketing automation platform: configuration, data flows, integrations, and sync logic with other internal systems Maintain and troubleshoot existing multi-touch email journeys, including entry criteria, branching logic, throttling, and exit rules, and build or modify journeys as needed for in-flight business needs Maintain and extend personalization logic in languages like AMPscript, Liquid, Handlebars, or SSJS Write and review SQL for audience segmentation, data design, and test/control cohort frameworks Partner with the Marketing Automation Team Manager to validate audiences and monitor data flowing into and out of the marketing automation platform Safeguard compliance-sensitive features, including consent and global unsubscribe sync, suppression logic, adverse action notice delivery, and PII handling, ensuring they meet legal, security, and data-privacy requirements (CAN-SPAM, CCPA, GDPR, CASL) Maintain security-sensitive integration patterns, including key/secret rotation and environment handling Participate in MAT's peer/technical review process, holding work to documented coding, naming, and version-control standards Act as the escalation point for difficult technical problems, supporting the Lifecycle Marketing Team with debugging and best practices Translate business and marketing requirements from Lifecycle Marketing into technical designs, working within MAT's Jira/sprint process (work-type tagging, MAT Review gate, sprint planning and review) Work with BI/Data Engineering, Engineering, Information Security, and Legal/Compliance to keep releases secure, compliant, and production-ready Document your work and update architecture notes and technical processes so the handoff back to the full-time architect is seamless Use AI tools (coding assistants, research agents) to speed up research, code review, documentation, and QA Education and experience BA/BS in Marketing, Business, Computer Science, or equivalent experience preferred 5+ years of experience with an enterprise email/marketing automation platform; deep, hands-on experience with Salesforce Marketing Cloud, Braze, Iterable, HubSpot, or similar is required Advanced proficiency in email scripting (AMPscript, Liquid, Handlebars, etc.), including reusable, shared logic (content blocks, config/core patterns) Advanced SQL skills for audience segmentation and complex query logic (joins, window functions, CASE logic, CTEs, etc.) Advanced HTML/CSS for responsive, cross-client email development Experience with API integrations (SOAP/REST), JWT or token-based authentication flows, and secure link/redirect handling Working knowledge of modern data stacks (e.g., Snowflake, dbt) and comfort with Git-based PR workflows Strong understanding of the data privacy and compliance landscape (CAN-SPAM, CCPA, GDPR, CASL) and rigorous handling of PII Experience with Agile/Scrum delivery and Jira-based workflows, including technical/peer review Excellent communication skills, able to translate between marketers, compliance/legal, and engineering stakeholders Ability to ramp quickly and work independently with minimal onboarding Hands-on experience using AI tools (e.g., Cursor, GitHub Copilot, Claude Code) to write, debug, or review SQL and scripting code Tools You'll Use Salesforce Marketing Cloud Braze VS Code / Sublime Text - code editors for HTML, SQL, AMPscript, and SSJS development SQL and Snowflake - querying Credible's data warehouse for segmentation, reporting, and insights Jira - sprint planning, ticket workflow, and MAT's peer review process Confluence - team documentation and operating manual Postman - testing API integrations Email on Acid (or similar) - cross-client email rendering and QA Preferred qualifications Salesforce Marketing Cloud Developer, Consultant, and/or Architect certification, or Braze Certified Technical Marketing Expert/Developer certification Experience in financial services or another highly regulated industry Prior contract or consulting experience, with a track record of getting up to speed quickly in a new environment Why work at Credible? We combine the intelligence, expertise, and confidence of a financial advisor with the approachability and honesty of a friend. In other words, we're the friend you always wish you had in finance. We are optimistic, challengers, trustworthy, clever, and smart. We are open and transparent. We strive to act as advisors by being friendly, objective, and open in our communication. We use language that is intelligent yet approachable. When appropriate, we'll drop in a bit of wit to position ourselves as a fresh, reliable voice in the financial world. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
Principal ML Platform Engineer
Appian Corporation Greenway, Virginia
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. This role is based at our h eadquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments . click apply for full job details
10/07/2026
Full time
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. This role is based at our h eadquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments . click apply for full job details
GTM Specialist, Service Specialist Orgnization
Amazon Web Services, Inc. Seattle, Washington
Overview Would you like to be the person in Seattle who makes sure the demands and the potential of CMHK customers are heard, understood, and acted on by the teams that build the products? As a Go-to-Market Specialist (GTMS) based in the US, you sit close to AWS service teams and global stakeholders, and you use that proximity to carry the reality of the China Mainland & Hong Kong market into the rooms where product and service decisions are made. You are equal parts specialist and advocate: you understand the technology deeply, you translate CMHK customer needs into a compelling case, and you influence and convince the key people who can act on it. This role is built for someone who is genuinely self-driven and accountable for outcomes. Success is not measured by activity - it is measured by results: the roadmap asks you land, the stakeholders you move, the pipeline you create, and the adoption you drive. You will operate at high intensity, hold multiple engagements at once, and keep pace with a fast-moving cloud market. You are comfortable under pressure, you take ownership without waiting to be told, and you have the personal presence and communication skills to earn trust quickly with both service-team leaders and customers. Above all, you are someone who pushes: you do not simply flag a problem, you drive the specific action that resolves it. The ideal candidate combines credible technical understanding of cloud, infrastructure, and managed services with strong business instincts and communication. You should be able to hold your own with a service-team engineer on the technical substance and, in the same afternoon, frame a crisp, data-backed argument that convinces a product leader to prioritize a CMHK customer requirement. A strong sense of ownership, a bias for action, and the ability to deliver results in ambiguity are essential. What Makes This Role Different Beyond the standard specialist mandate, we are hiring against four differentiating capabilities. Candidates will be assessed explicitly against each. 1. Real technical understanding of cloud, infrastructure, and managed services You bring a strong understanding of the cloud business - not just what a service does, but how cloud infrastructure and managed services fit together commercially and technically, where the boundaries and trade-offs are, and when a given approach is the right one for a customer. Ideally you also have a working understanding of accelerated computing and GPU-carried workloads (training or inference) and the infrastructure choices they drive. You hold a defensible technical opinion in front of both a customer architect and an AWS service team. 2. Presence, affinity, and communication that earns trust fast You build rapport quickly and are easy to work with under pressure. Your written and verbal communication is clear, concise, and persuasive, whether you are in front of a service GM, a product leader, or a customer executive. People trust you with their decisions because you are credible and you follow through. 3. Self-driven ownership and accountability for results You do not wait to be assigned work - you see what needs to happen and you own it. You set your own agenda against the outcomes that matter, you operate independently at high intensity, and you hold yourself accountable for the result, not just the effort. When something is ambiguous, you make a call and move. 4. The ability to influence and push things to happen This is the core operating trait of the role. You diagnose why a customer need is not landing with a service team, you build the case, and then you drive the relevant people - internal and external - to act on it. You escalate when you should, you disagree and commit when you must, and you do not let important things quietly stall. Key job responsibilities Voice of the Region to Service & Global Stakeholders Based in Seattle near AWS service teams; act as the bridge carrying CMHK customer reality into product and service decisions. Represent CMHK demands, use cases, and blockers persuasively to GMs and global leaders; make the investment case. Influence decision-makers to prioritize CMHK needs-converting field signal into roadmap action and closing the loop back to the region. Go-to-Market Execution & Field Guidance Own the GTM motion for the infrastructure and managed-services portfolio, from narrative to execution. Build pipeline by engaging customers, partners, and account teams with a differentiated value proposition. Guide account teams on live deals: qualify, shape technical approach, unblock obstacles, and know when to escalate vs. coach. Technical Depth & Field Enablement Maintain credible expertise across compute, storage, networking, and managed services as a go-to field resource. Prove a repeatable motion on a real win, codify it, and scale it across the field. Communication & Data-Driven Management Deliver crisp, data-backed updates on pipeline, adoption, competition, and roadblocks. Leverage Salesforce and internal systems to track pipeline and build the investment case. BASIC QUALIFICATIONS- 7+ years of technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services experience - Demonstrable understanding of cloud, infrastructure, and managed services - you can speak credibly to how they are architected and where the trade-offs lie. - A track record of self-driven ownership and delivering measurable results, including examples of independently driving outcomes under pressure and ambiguity. - Demonstrated ability to influence stakeholders who are not in your reporting line - building a case, changing minds, and driving the relevant people to act. - Strong verbal and written communication skills, with the personal affinity and presence to engage credibly with both senior leaders and hands-on technical practitioners. - Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. PREFERRED QUALIFICATIONS- Hands-on or architecture-level experience with cloud platforms, infrastructure, and managed services; working knowledge of software development practices, data center, and networking technologies. - Experience working across a global, matrixed organization and influencing HQ service and product teams from an in-region or bridging role. - Familiarity with the CMHK / Greater China market and its customer segments, or comparable experience representing a region's needs to a global product organization. - Familiarity with AI/ML and generative AI infrastructure requirements, and how infrastructure and managed-services decisions constrain or enable them. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 147 100.00 USD annually
10/07/2026
Full time
Overview Would you like to be the person in Seattle who makes sure the demands and the potential of CMHK customers are heard, understood, and acted on by the teams that build the products? As a Go-to-Market Specialist (GTMS) based in the US, you sit close to AWS service teams and global stakeholders, and you use that proximity to carry the reality of the China Mainland & Hong Kong market into the rooms where product and service decisions are made. You are equal parts specialist and advocate: you understand the technology deeply, you translate CMHK customer needs into a compelling case, and you influence and convince the key people who can act on it. This role is built for someone who is genuinely self-driven and accountable for outcomes. Success is not measured by activity - it is measured by results: the roadmap asks you land, the stakeholders you move, the pipeline you create, and the adoption you drive. You will operate at high intensity, hold multiple engagements at once, and keep pace with a fast-moving cloud market. You are comfortable under pressure, you take ownership without waiting to be told, and you have the personal presence and communication skills to earn trust quickly with both service-team leaders and customers. Above all, you are someone who pushes: you do not simply flag a problem, you drive the specific action that resolves it. The ideal candidate combines credible technical understanding of cloud, infrastructure, and managed services with strong business instincts and communication. You should be able to hold your own with a service-team engineer on the technical substance and, in the same afternoon, frame a crisp, data-backed argument that convinces a product leader to prioritize a CMHK customer requirement. A strong sense of ownership, a bias for action, and the ability to deliver results in ambiguity are essential. What Makes This Role Different Beyond the standard specialist mandate, we are hiring against four differentiating capabilities. Candidates will be assessed explicitly against each. 1. Real technical understanding of cloud, infrastructure, and managed services You bring a strong understanding of the cloud business - not just what a service does, but how cloud infrastructure and managed services fit together commercially and technically, where the boundaries and trade-offs are, and when a given approach is the right one for a customer. Ideally you also have a working understanding of accelerated computing and GPU-carried workloads (training or inference) and the infrastructure choices they drive. You hold a defensible technical opinion in front of both a customer architect and an AWS service team. 2. Presence, affinity, and communication that earns trust fast You build rapport quickly and are easy to work with under pressure. Your written and verbal communication is clear, concise, and persuasive, whether you are in front of a service GM, a product leader, or a customer executive. People trust you with their decisions because you are credible and you follow through. 3. Self-driven ownership and accountability for results You do not wait to be assigned work - you see what needs to happen and you own it. You set your own agenda against the outcomes that matter, you operate independently at high intensity, and you hold yourself accountable for the result, not just the effort. When something is ambiguous, you make a call and move. 4. The ability to influence and push things to happen This is the core operating trait of the role. You diagnose why a customer need is not landing with a service team, you build the case, and then you drive the relevant people - internal and external - to act on it. You escalate when you should, you disagree and commit when you must, and you do not let important things quietly stall. Key job responsibilities Voice of the Region to Service & Global Stakeholders Based in Seattle near AWS service teams; act as the bridge carrying CMHK customer reality into product and service decisions. Represent CMHK demands, use cases, and blockers persuasively to GMs and global leaders; make the investment case. Influence decision-makers to prioritize CMHK needs-converting field signal into roadmap action and closing the loop back to the region. Go-to-Market Execution & Field Guidance Own the GTM motion for the infrastructure and managed-services portfolio, from narrative to execution. Build pipeline by engaging customers, partners, and account teams with a differentiated value proposition. Guide account teams on live deals: qualify, shape technical approach, unblock obstacles, and know when to escalate vs. coach. Technical Depth & Field Enablement Maintain credible expertise across compute, storage, networking, and managed services as a go-to field resource. Prove a repeatable motion on a real win, codify it, and scale it across the field. Communication & Data-Driven Management Deliver crisp, data-backed updates on pipeline, adoption, competition, and roadblocks. Leverage Salesforce and internal systems to track pipeline and build the investment case. BASIC QUALIFICATIONS- 7+ years of technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services experience - Demonstrable understanding of cloud, infrastructure, and managed services - you can speak credibly to how they are architected and where the trade-offs lie. - A track record of self-driven ownership and delivering measurable results, including examples of independently driving outcomes under pressure and ambiguity. - Demonstrated ability to influence stakeholders who are not in your reporting line - building a case, changing minds, and driving the relevant people to act. - Strong verbal and written communication skills, with the personal affinity and presence to engage credibly with both senior leaders and hands-on technical practitioners. - Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. PREFERRED QUALIFICATIONS- Hands-on or architecture-level experience with cloud platforms, infrastructure, and managed services; working knowledge of software development practices, data center, and networking technologies. - Experience working across a global, matrixed organization and influencing HQ service and product teams from an in-region or bridging role. - Familiarity with the CMHK / Greater China market and its customer segments, or comparable experience representing a region's needs to a global product organization. - Familiarity with AI/ML and generative AI infrastructure requirements, and how infrastructure and managed-services decisions constrain or enable them. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 147 100.00 USD annually
Senior Salesforce Technical Architect
Guidehouse Washington, Washington DC
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details
10/05/2026
Full time
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details
Principal ML Platform Engineer
Appian Corporation Greenway, Virginia
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Nasdaq: APPN Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent . click apply for full job details
09/30/2026
Full time
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Nasdaq: APPN Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent . click apply for full job details

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