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configuration management specialist senior
Cloud Security Architect - IL4 / Enterprise Integration
TOMORROW HIRE Washington, Washington DC
Job Description Job Description Cloud Security Architect - IL4 / Enterprise Integration (U.S. Space Force) Job Level: Senior Employment Type: Full-Time Clearance: U.S. citizenship required Salary Range: $150,000-$200,000 annually Location: Primary site is the Washington, DC metropolitan area. Candidates may also be based near Buckley, Patrick, Peterson, or Schriever Space Force Base. Work Arrangement: Hybrid, occasional onsite at a government or MPX site may be required Contract Status: SBIR Phase II effort with a planned pathway to a production program of record; current period of performance through contract award. The Opportunity We are seeking a Cloud Security Architect to design, secure, and support the cloud architecture behind U.S. Space Force human capital management (HCM) modernization, the system that manages several factors such as personal, promotion, and assignment for USSF Guardians. The position initially supports a Workday-based Small Business Innovation Research (SBIR) Phase II effort and is expected to contribute to the transition toward a production program of record, subject to program award and customer requirements. Reporting to the Program Manager, you will work with a team across cloud engineering, cybersecurity, identity management, enterprise integration, and Risk Management Framework (RMF) to deliver a secure, scalable architecture capable of supporting Department of War Impact Level 4 (IL4) requirements and successful authorization. Primary Responsibilities Design and document secure cloud architectures for IL4 hosting in AWS GovCloud, covering identity and access management, encryption, network security, boundary protection, and monitoring. Develop secure integration patterns between Workday and third-party SaaS, including identity federation with CAC/PKI and DoD ICAM, APIs, data exchange, and zero trust controls. Design IL4 network connectivity through the required Cloud Access Point (CAP) and align monitoring and incident response with the program's Cybersecurity Service Provider (CSSP). Partner with the RMF lead to implement and document NIST SP 800-53 controls in eMASS, apply applicable STIGs and SRGs, prepare authorization evidence, support assessors, and remediate technical findings. Evaluate the SBIR architecture against production requirements and develop scalable, supportable designs for the anticipated HCM program of record. Collaborate with the architects, platform engineers, cybersecurity specialists, subcontractors, and government technical authorities. Apply approved AI and automation tools to improve architecture analysis, configuration validation, security documentation, and engineering efficiency, while keeping CUI and other sensitive data within approved boundaries and validating all technical outputs. Requirements Required Qualifications 7+ years of cloud architecture, cybersecurity architecture, or secure enterprise systems engineering experience. Direct experience designing or securing Department of War (DoW) IL4/IL5 AND FedRAMP High environments. Hands-on experience with RMF and Authority to Operate (ATO) processes, including control implementation, documentation in eMASS, and assessor support. Hands-on experience with identity federation (including CAC/PKI or PIV-based authentication), zero trust architecture, encryption, network security, and SaaS integrations. Experience designing secure APIs, enterprise integrations, and data exchange architectures. Ability to document technical decisions, communicate architecture risks, and collaborate across engineering and security teams. U.S. citizenship. Preferred Qualifications Experience integrating Workday or another enterprise human capital management platform. Experience supporting U.S. Space Force or Department of the Air Force modernization programs. Familiarity with the DoW Cloud Computing Security Requirements Guide (CC SRG), NIST SP 800-53, and applicable DISA STIGs and SRGs. Cloud architecture or security certifications (e.g., AWS or Azure architect or security credentials), or equivalent demonstrated expertise. Experience transitioning SBIR, prototype, or pilot capabilities into production government environments. Experience with AWS GovCloud or Azure Government, Cloud Access Point (CAP) connectivity, and CSSP onboarding. DoD 8140 qualification at the required level (e.g., CISSP or CCSP), or the ability to obtain it within 6 months of hire. Benefits Benefits Annual Base Salary: $150,000-$200,000, depending on experience, qualifications, and assigned responsibilities. Full-time employees are eligible for: Medical, dental, and vision coverage. Company-provided disability and life insurance. 401(k) retirement plan. Paid federal holidays. Paid time off (PTO). Benefits are subject to applicable plan terms and company policies. About the client Our client is a Super Intelligence-first mission technology company and Original Equipment Manufacturer (OEM) built to generate Decision Advantage for missions of consequence. Through their Team of Teams model, they integrate their people, OEMs, subcontractors, mission experts, commercial technology, and proprietary capabilities to make advanced products operationally ready for the Department of War, Intelligence Community, and broader U.S. Government.
11/06/2026
Full time
Job Description Job Description Cloud Security Architect - IL4 / Enterprise Integration (U.S. Space Force) Job Level: Senior Employment Type: Full-Time Clearance: U.S. citizenship required Salary Range: $150,000-$200,000 annually Location: Primary site is the Washington, DC metropolitan area. Candidates may also be based near Buckley, Patrick, Peterson, or Schriever Space Force Base. Work Arrangement: Hybrid, occasional onsite at a government or MPX site may be required Contract Status: SBIR Phase II effort with a planned pathway to a production program of record; current period of performance through contract award. The Opportunity We are seeking a Cloud Security Architect to design, secure, and support the cloud architecture behind U.S. Space Force human capital management (HCM) modernization, the system that manages several factors such as personal, promotion, and assignment for USSF Guardians. The position initially supports a Workday-based Small Business Innovation Research (SBIR) Phase II effort and is expected to contribute to the transition toward a production program of record, subject to program award and customer requirements. Reporting to the Program Manager, you will work with a team across cloud engineering, cybersecurity, identity management, enterprise integration, and Risk Management Framework (RMF) to deliver a secure, scalable architecture capable of supporting Department of War Impact Level 4 (IL4) requirements and successful authorization. Primary Responsibilities Design and document secure cloud architectures for IL4 hosting in AWS GovCloud, covering identity and access management, encryption, network security, boundary protection, and monitoring. Develop secure integration patterns between Workday and third-party SaaS, including identity federation with CAC/PKI and DoD ICAM, APIs, data exchange, and zero trust controls. Design IL4 network connectivity through the required Cloud Access Point (CAP) and align monitoring and incident response with the program's Cybersecurity Service Provider (CSSP). Partner with the RMF lead to implement and document NIST SP 800-53 controls in eMASS, apply applicable STIGs and SRGs, prepare authorization evidence, support assessors, and remediate technical findings. Evaluate the SBIR architecture against production requirements and develop scalable, supportable designs for the anticipated HCM program of record. Collaborate with the architects, platform engineers, cybersecurity specialists, subcontractors, and government technical authorities. Apply approved AI and automation tools to improve architecture analysis, configuration validation, security documentation, and engineering efficiency, while keeping CUI and other sensitive data within approved boundaries and validating all technical outputs. Requirements Required Qualifications 7+ years of cloud architecture, cybersecurity architecture, or secure enterprise systems engineering experience. Direct experience designing or securing Department of War (DoW) IL4/IL5 AND FedRAMP High environments. Hands-on experience with RMF and Authority to Operate (ATO) processes, including control implementation, documentation in eMASS, and assessor support. Hands-on experience with identity federation (including CAC/PKI or PIV-based authentication), zero trust architecture, encryption, network security, and SaaS integrations. Experience designing secure APIs, enterprise integrations, and data exchange architectures. Ability to document technical decisions, communicate architecture risks, and collaborate across engineering and security teams. U.S. citizenship. Preferred Qualifications Experience integrating Workday or another enterprise human capital management platform. Experience supporting U.S. Space Force or Department of the Air Force modernization programs. Familiarity with the DoW Cloud Computing Security Requirements Guide (CC SRG), NIST SP 800-53, and applicable DISA STIGs and SRGs. Cloud architecture or security certifications (e.g., AWS or Azure architect or security credentials), or equivalent demonstrated expertise. Experience transitioning SBIR, prototype, or pilot capabilities into production government environments. Experience with AWS GovCloud or Azure Government, Cloud Access Point (CAP) connectivity, and CSSP onboarding. DoD 8140 qualification at the required level (e.g., CISSP or CCSP), or the ability to obtain it within 6 months of hire. Benefits Benefits Annual Base Salary: $150,000-$200,000, depending on experience, qualifications, and assigned responsibilities. Full-time employees are eligible for: Medical, dental, and vision coverage. Company-provided disability and life insurance. 401(k) retirement plan. Paid federal holidays. Paid time off (PTO). Benefits are subject to applicable plan terms and company policies. About the client Our client is a Super Intelligence-first mission technology company and Original Equipment Manufacturer (OEM) built to generate Decision Advantage for missions of consequence. Through their Team of Teams model, they integrate their people, OEMs, subcontractors, mission experts, commercial technology, and proprietary capabilities to make advanced products operationally ready for the Department of War, Intelligence Community, and broader U.S. Government.
Cloud Security Architect - IL4 / Enterprise Integration
TOMORROW HIRE Denver, Colorado
Job Description Job Description Cloud Security Architect - IL4 / Enterprise Integration (U.S. Space Force) Job Level: Senior Employment Type: Full-Time Clearance: U.S. citizenship required Salary Range: $150,000-$200,000 annually Location: Primary site is the Washington, DC metropolitan area. Candidates may also be based near Buckley, Patrick, Peterson, or Schriever Space Force Base. Work Arrangement: Hybrid, occasional onsite at a government or MPX site may be required Contract Status: SBIR Phase II effort with a planned pathway to a production program of record; current period of performance through contract award. The Opportunity We are seeking a Cloud Security Architect to design, secure, and support the cloud architecture behind U.S. Space Force human capital management (HCM) modernization, the system that manages several factors such as personal, promotion, and assignment for USSF Guardians. The position initially supports a Workday-based Small Business Innovation Research (SBIR) Phase II effort and is expected to contribute to the transition toward a production program of record, subject to program award and customer requirements. Reporting to the Program Manager, you will work with a team across cloud engineering, cybersecurity, identity management, enterprise integration, and Risk Management Framework (RMF) to deliver a secure, scalable architecture capable of supporting Department of War Impact Level 4 (IL4) requirements and successful authorization. Primary Responsibilities Design and document secure cloud architectures for IL4 hosting in AWS GovCloud, covering identity and access management, encryption, network security, boundary protection, and monitoring. Develop secure integration patterns between Workday and third-party SaaS, including identity federation with CAC/PKI and DoD ICAM, APIs, data exchange, and zero trust controls. Design IL4 network connectivity through the required Cloud Access Point (CAP) and align monitoring and incident response with the program's Cybersecurity Service Provider (CSSP). Partner with the RMF lead to implement and document NIST SP 800-53 controls in eMASS, apply applicable STIGs and SRGs, prepare authorization evidence, support assessors, and remediate technical findings. Evaluate the SBIR architecture against production requirements and develop scalable, supportable designs for the anticipated HCM program of record. Collaborate with the architects, platform engineers, cybersecurity specialists, subcontractors, and government technical authorities. Apply approved AI and automation tools to improve architecture analysis, configuration validation, security documentation, and engineering efficiency, while keeping CUI and other sensitive data within approved boundaries and validating all technical outputs. Requirements Required Qualifications 7+ years of cloud architecture, cybersecurity architecture, or secure enterprise systems engineering experience. Direct experience designing or securing Department of War (DoW) IL4/IL5 AND FedRAMP High environments. Hands-on experience with RMF and Authority to Operate (ATO) processes, including control implementation, documentation in eMASS, and assessor support. Hands-on experience with identity federation (including CAC/PKI or PIV-based authentication), zero trust architecture, encryption, network security, and SaaS integrations. Experience designing secure APIs, enterprise integrations, and data exchange architectures. Ability to document technical decisions, communicate architecture risks, and collaborate across engineering and security teams. U.S. citizenship. Preferred Qualifications Experience integrating Workday or another enterprise human capital management platform. Experience supporting U.S. Space Force or Department of the Air Force modernization programs. Familiarity with the DoW Cloud Computing Security Requirements Guide (CC SRG), NIST SP 800-53, and applicable DISA STIGs and SRGs. Cloud architecture or security certifications (e.g., AWS or Azure architect or security credentials), or equivalent demonstrated expertise. Experience transitioning SBIR, prototype, or pilot capabilities into production government environments. Experience with AWS GovCloud or Azure Government, Cloud Access Point (CAP) connectivity, and CSSP onboarding. DoD 8140 qualification at the required level (e.g., CISSP or CCSP), or the ability to obtain it within 6 months of hire. Benefits Benefits Annual Base Salary: $150,000-$200,000, depending on experience, qualifications, and assigned responsibilities. Full-time employees are eligible for: Medical, dental, and vision coverage. Company-provided disability and life insurance. 401(k) retirement plan. Paid federal holidays. Paid time off (PTO). Benefits are subject to applicable plan terms and company policies. About the client Our client is a Super Intelligence-first mission technology company and Original Equipment Manufacturer (OEM) built to generate Decision Advantage for missions of consequence. Through their Team of Teams model, they integrate their people, OEMs, subcontractors, mission experts, commercial technology, and proprietary capabilities to make advanced products operationally ready for the Department of War, Intelligence Community, and broader U.S. Government.
11/06/2026
Full time
Job Description Job Description Cloud Security Architect - IL4 / Enterprise Integration (U.S. Space Force) Job Level: Senior Employment Type: Full-Time Clearance: U.S. citizenship required Salary Range: $150,000-$200,000 annually Location: Primary site is the Washington, DC metropolitan area. Candidates may also be based near Buckley, Patrick, Peterson, or Schriever Space Force Base. Work Arrangement: Hybrid, occasional onsite at a government or MPX site may be required Contract Status: SBIR Phase II effort with a planned pathway to a production program of record; current period of performance through contract award. The Opportunity We are seeking a Cloud Security Architect to design, secure, and support the cloud architecture behind U.S. Space Force human capital management (HCM) modernization, the system that manages several factors such as personal, promotion, and assignment for USSF Guardians. The position initially supports a Workday-based Small Business Innovation Research (SBIR) Phase II effort and is expected to contribute to the transition toward a production program of record, subject to program award and customer requirements. Reporting to the Program Manager, you will work with a team across cloud engineering, cybersecurity, identity management, enterprise integration, and Risk Management Framework (RMF) to deliver a secure, scalable architecture capable of supporting Department of War Impact Level 4 (IL4) requirements and successful authorization. Primary Responsibilities Design and document secure cloud architectures for IL4 hosting in AWS GovCloud, covering identity and access management, encryption, network security, boundary protection, and monitoring. Develop secure integration patterns between Workday and third-party SaaS, including identity federation with CAC/PKI and DoD ICAM, APIs, data exchange, and zero trust controls. Design IL4 network connectivity through the required Cloud Access Point (CAP) and align monitoring and incident response with the program's Cybersecurity Service Provider (CSSP). Partner with the RMF lead to implement and document NIST SP 800-53 controls in eMASS, apply applicable STIGs and SRGs, prepare authorization evidence, support assessors, and remediate technical findings. Evaluate the SBIR architecture against production requirements and develop scalable, supportable designs for the anticipated HCM program of record. Collaborate with the architects, platform engineers, cybersecurity specialists, subcontractors, and government technical authorities. Apply approved AI and automation tools to improve architecture analysis, configuration validation, security documentation, and engineering efficiency, while keeping CUI and other sensitive data within approved boundaries and validating all technical outputs. Requirements Required Qualifications 7+ years of cloud architecture, cybersecurity architecture, or secure enterprise systems engineering experience. Direct experience designing or securing Department of War (DoW) IL4/IL5 AND FedRAMP High environments. Hands-on experience with RMF and Authority to Operate (ATO) processes, including control implementation, documentation in eMASS, and assessor support. Hands-on experience with identity federation (including CAC/PKI or PIV-based authentication), zero trust architecture, encryption, network security, and SaaS integrations. Experience designing secure APIs, enterprise integrations, and data exchange architectures. Ability to document technical decisions, communicate architecture risks, and collaborate across engineering and security teams. U.S. citizenship. Preferred Qualifications Experience integrating Workday or another enterprise human capital management platform. Experience supporting U.S. Space Force or Department of the Air Force modernization programs. Familiarity with the DoW Cloud Computing Security Requirements Guide (CC SRG), NIST SP 800-53, and applicable DISA STIGs and SRGs. Cloud architecture or security certifications (e.g., AWS or Azure architect or security credentials), or equivalent demonstrated expertise. Experience transitioning SBIR, prototype, or pilot capabilities into production government environments. Experience with AWS GovCloud or Azure Government, Cloud Access Point (CAP) connectivity, and CSSP onboarding. DoD 8140 qualification at the required level (e.g., CISSP or CCSP), or the ability to obtain it within 6 months of hire. Benefits Benefits Annual Base Salary: $150,000-$200,000, depending on experience, qualifications, and assigned responsibilities. Full-time employees are eligible for: Medical, dental, and vision coverage. Company-provided disability and life insurance. 401(k) retirement plan. Paid federal holidays. Paid time off (PTO). Benefits are subject to applicable plan terms and company policies. About the client Our client is a Super Intelligence-first mission technology company and Original Equipment Manufacturer (OEM) built to generate Decision Advantage for missions of consequence. Through their Team of Teams model, they integrate their people, OEMs, subcontractors, mission experts, commercial technology, and proprietary capabilities to make advanced products operationally ready for the Department of War, Intelligence Community, and broader U.S. Government.
Cloud Security Architect - IL4 / Enterprise Integration
TOMORROW HIRE Colorado Springs, Colorado
Job Description Job Description Cloud Security Architect - IL4 / Enterprise Integration (U.S. Space Force) Job Level: Senior Employment Type: Full-Time Clearance: U.S. citizenship required Salary Range: $150,000-$200,000 annually Location: Primary site is the Washington, DC metropolitan area. Candidates may also be based near Buckley, Patrick, Peterson, or Schriever Space Force Base. Work Arrangement: Hybrid, occasional onsite at a government or MPX site may be required Contract Status: SBIR Phase II effort with a planned pathway to a production program of record; current period of performance through contract award. The Opportunity We are seeking a Cloud Security Architect to design, secure, and support the cloud architecture behind U.S. Space Force human capital management (HCM) modernization, the system that manages several factors such as personal, promotion, and assignment for USSF Guardians. The position initially supports a Workday-based Small Business Innovation Research (SBIR) Phase II effort and is expected to contribute to the transition toward a production program of record, subject to program award and customer requirements. Reporting to the Program Manager, you will work with a team across cloud engineering, cybersecurity, identity management, enterprise integration, and Risk Management Framework (RMF) to deliver a secure, scalable architecture capable of supporting Department of War Impact Level 4 (IL4) requirements and successful authorization. Primary Responsibilities Design and document secure cloud architectures for IL4 hosting in AWS GovCloud, covering identity and access management, encryption, network security, boundary protection, and monitoring. Develop secure integration patterns between Workday and third-party SaaS, including identity federation with CAC/PKI and DoD ICAM, APIs, data exchange, and zero trust controls. Design IL4 network connectivity through the required Cloud Access Point (CAP) and align monitoring and incident response with the program's Cybersecurity Service Provider (CSSP). Partner with the RMF lead to implement and document NIST SP 800-53 controls in eMASS, apply applicable STIGs and SRGs, prepare authorization evidence, support assessors, and remediate technical findings. Evaluate the SBIR architecture against production requirements and develop scalable, supportable designs for the anticipated HCM program of record. Collaborate with the architects, platform engineers, cybersecurity specialists, subcontractors, and government technical authorities. Apply approved AI and automation tools to improve architecture analysis, configuration validation, security documentation, and engineering efficiency, while keeping CUI and other sensitive data within approved boundaries and validating all technical outputs. Requirements Required Qualifications 7+ years of cloud architecture, cybersecurity architecture, or secure enterprise systems engineering experience. Direct experience designing or securing Department of War (DoW) IL4/IL5 AND FedRAMP High environments. Hands-on experience with RMF and Authority to Operate (ATO) processes, including control implementation, documentation in eMASS, and assessor support. Hands-on experience with identity federation (including CAC/PKI or PIV-based authentication), zero trust architecture, encryption, network security, and SaaS integrations. Experience designing secure APIs, enterprise integrations, and data exchange architectures. Ability to document technical decisions, communicate architecture risks, and collaborate across engineering and security teams. U.S. citizenship. Preferred Qualifications Experience integrating Workday or another enterprise human capital management platform. Experience supporting U.S. Space Force or Department of the Air Force modernization programs. Familiarity with the DoW Cloud Computing Security Requirements Guide (CC SRG), NIST SP 800-53, and applicable DISA STIGs and SRGs. Cloud architecture or security certifications (e.g., AWS or Azure architect or security credentials), or equivalent demonstrated expertise. Experience transitioning SBIR, prototype, or pilot capabilities into production government environments. Experience with AWS GovCloud or Azure Government, Cloud Access Point (CAP) connectivity, and CSSP onboarding. DoD 8140 qualification at the required level (e.g., CISSP or CCSP), or the ability to obtain it within 6 months of hire. Benefits Benefits Annual Base Salary: $150,000-$200,000, depending on experience, qualifications, and assigned responsibilities. Full-time employees are eligible for: Medical, dental, and vision coverage. Company-provided disability and life insurance. 401(k) retirement plan. Paid federal holidays. Paid time off (PTO). Benefits are subject to applicable plan terms and company policies. About the client Our client is a Super Intelligence-first mission technology company and Original Equipment Manufacturer (OEM) built to generate Decision Advantage for missions of consequence. Through their Team of Teams model, they integrate their people, OEMs, subcontractors, mission experts, commercial technology, and proprietary capabilities to make advanced products operationally ready for the Department of War, Intelligence Community, and broader U.S. Government.
11/06/2026
Full time
Job Description Job Description Cloud Security Architect - IL4 / Enterprise Integration (U.S. Space Force) Job Level: Senior Employment Type: Full-Time Clearance: U.S. citizenship required Salary Range: $150,000-$200,000 annually Location: Primary site is the Washington, DC metropolitan area. Candidates may also be based near Buckley, Patrick, Peterson, or Schriever Space Force Base. Work Arrangement: Hybrid, occasional onsite at a government or MPX site may be required Contract Status: SBIR Phase II effort with a planned pathway to a production program of record; current period of performance through contract award. The Opportunity We are seeking a Cloud Security Architect to design, secure, and support the cloud architecture behind U.S. Space Force human capital management (HCM) modernization, the system that manages several factors such as personal, promotion, and assignment for USSF Guardians. The position initially supports a Workday-based Small Business Innovation Research (SBIR) Phase II effort and is expected to contribute to the transition toward a production program of record, subject to program award and customer requirements. Reporting to the Program Manager, you will work with a team across cloud engineering, cybersecurity, identity management, enterprise integration, and Risk Management Framework (RMF) to deliver a secure, scalable architecture capable of supporting Department of War Impact Level 4 (IL4) requirements and successful authorization. Primary Responsibilities Design and document secure cloud architectures for IL4 hosting in AWS GovCloud, covering identity and access management, encryption, network security, boundary protection, and monitoring. Develop secure integration patterns between Workday and third-party SaaS, including identity federation with CAC/PKI and DoD ICAM, APIs, data exchange, and zero trust controls. Design IL4 network connectivity through the required Cloud Access Point (CAP) and align monitoring and incident response with the program's Cybersecurity Service Provider (CSSP). Partner with the RMF lead to implement and document NIST SP 800-53 controls in eMASS, apply applicable STIGs and SRGs, prepare authorization evidence, support assessors, and remediate technical findings. Evaluate the SBIR architecture against production requirements and develop scalable, supportable designs for the anticipated HCM program of record. Collaborate with the architects, platform engineers, cybersecurity specialists, subcontractors, and government technical authorities. Apply approved AI and automation tools to improve architecture analysis, configuration validation, security documentation, and engineering efficiency, while keeping CUI and other sensitive data within approved boundaries and validating all technical outputs. Requirements Required Qualifications 7+ years of cloud architecture, cybersecurity architecture, or secure enterprise systems engineering experience. Direct experience designing or securing Department of War (DoW) IL4/IL5 AND FedRAMP High environments. Hands-on experience with RMF and Authority to Operate (ATO) processes, including control implementation, documentation in eMASS, and assessor support. Hands-on experience with identity federation (including CAC/PKI or PIV-based authentication), zero trust architecture, encryption, network security, and SaaS integrations. Experience designing secure APIs, enterprise integrations, and data exchange architectures. Ability to document technical decisions, communicate architecture risks, and collaborate across engineering and security teams. U.S. citizenship. Preferred Qualifications Experience integrating Workday or another enterprise human capital management platform. Experience supporting U.S. Space Force or Department of the Air Force modernization programs. Familiarity with the DoW Cloud Computing Security Requirements Guide (CC SRG), NIST SP 800-53, and applicable DISA STIGs and SRGs. Cloud architecture or security certifications (e.g., AWS or Azure architect or security credentials), or equivalent demonstrated expertise. Experience transitioning SBIR, prototype, or pilot capabilities into production government environments. Experience with AWS GovCloud or Azure Government, Cloud Access Point (CAP) connectivity, and CSSP onboarding. DoD 8140 qualification at the required level (e.g., CISSP or CCSP), or the ability to obtain it within 6 months of hire. Benefits Benefits Annual Base Salary: $150,000-$200,000, depending on experience, qualifications, and assigned responsibilities. Full-time employees are eligible for: Medical, dental, and vision coverage. Company-provided disability and life insurance. 401(k) retirement plan. Paid federal holidays. Paid time off (PTO). Benefits are subject to applicable plan terms and company policies. About the client Our client is a Super Intelligence-first mission technology company and Original Equipment Manufacturer (OEM) built to generate Decision Advantage for missions of consequence. Through their Team of Teams model, they integrate their people, OEMs, subcontractors, mission experts, commercial technology, and proprietary capabilities to make advanced products operationally ready for the Department of War, Intelligence Community, and broader U.S. Government.
Senior Salesforce Operations Specialist
GreenState Credit Union North Liberty, Iowa
GreenState Credit Union seeks a Senior Salesforce Operations Specialist to optimize and support our Salesforce platform across lending, retail, and member service teams. You will lead configuration, automation, and data quality initiatives, translating business requirements into scalable solutions. Responsibilities include managing user roles, reports, and dashboards, driving adoption, and partnering with stakeholders to streamline workflows and ensure compliance. This member-focused role offers the chance to improve frontline efficiency, support strategic growth, mentor junior admins, and contribute directly to community-focused financial outcomes. Responsibilities Configure and maintain Salesforce objects, fields, page layouts, and automation to support lending, retail, and member service processes Develop and maintain reports and dashboards to provide actionable insights to business leaders and frontline teams Ensure data quality, governance, and compliance with financial and regulatory standards Gather and translate business requirements into scalable Salesforce solutions and enhancements Lead testing, documentation, and change management for new features and releases Manage user roles, permissions, and security settings while supporting user issues and requests Drive Salesforce adoption through training, guidance, and best practices Collaborate with IT and vendors on integrations and technical troubleshooting Monitor system performance and proactively identify opportunities to optimize workflows Mentor junior Salesforce administrators or analysts and act as platform subject-matter expert Required Skills Salesforce administration Salesforce configuration (objects, fields, page layouts) Salesforce automation (Flow, Process Builder, Validation Rules) Salesforce reporting and dashboards Data management and data quality User training and support Requirements gathering and documentation Systems integration basics (APIs, middleware) Testing and change management Regulatory and compliance awareness in financial services
11/05/2026
Full time
GreenState Credit Union seeks a Senior Salesforce Operations Specialist to optimize and support our Salesforce platform across lending, retail, and member service teams. You will lead configuration, automation, and data quality initiatives, translating business requirements into scalable solutions. Responsibilities include managing user roles, reports, and dashboards, driving adoption, and partnering with stakeholders to streamline workflows and ensure compliance. This member-focused role offers the chance to improve frontline efficiency, support strategic growth, mentor junior admins, and contribute directly to community-focused financial outcomes. Responsibilities Configure and maintain Salesforce objects, fields, page layouts, and automation to support lending, retail, and member service processes Develop and maintain reports and dashboards to provide actionable insights to business leaders and frontline teams Ensure data quality, governance, and compliance with financial and regulatory standards Gather and translate business requirements into scalable Salesforce solutions and enhancements Lead testing, documentation, and change management for new features and releases Manage user roles, permissions, and security settings while supporting user issues and requests Drive Salesforce adoption through training, guidance, and best practices Collaborate with IT and vendors on integrations and technical troubleshooting Monitor system performance and proactively identify opportunities to optimize workflows Mentor junior Salesforce administrators or analysts and act as platform subject-matter expert Required Skills Salesforce administration Salesforce configuration (objects, fields, page layouts) Salesforce automation (Flow, Process Builder, Validation Rules) Salesforce reporting and dashboards Data management and data quality User training and support Requirements gathering and documentation Systems integration basics (APIs, middleware) Testing and change management Regulatory and compliance awareness in financial services
Cloud Security Architect - IL4 / Workday
TOMORROW HIRE Colorado Springs, Colorado
Job Description Job Description Cloud Security Architect - IL4 / Workday (U.S. Space Force) Job Level: Senior Employment Type: Full-Time Clearance: U.S. citizenship required Salary Range: $150,000-$200,000 annually Location: Primary site is Washington, DC metropolitan area. Candidates may also be based near Buckley, Los Angeles, Patrick, Peterson, Schriever, or Vandenberg Space Force Base. Work Arrangement: Hybrid, occasional onsite at a government or MPX site may be required Contract Status: SBIR Phase II effort with a planned pathway to a production program of record; current period of performance through contract award. The Opportunity We are seeking a Cloud Security Architect to design, secure, and support the cloud architecture behind U.S. Space Force human capital management (HCM) modernization, the system that manages several factors such as personal, promotion, and assignment for USSF Guardians. The position initially supports a Workday-based Small Business Innovation Research (SBIR) Phase II effort and is expected to contribute to the transition toward a production program of record, subject to program award and customer requirements. Reporting to the Program Manager, you will work with a team across cloud engineering, cybersecurity, identity management, enterprise integration, and Risk Management Framework (RMF) to deliver a secure, scalable architecture capable of supporting Department of War Impact Level 4 (IL4) requirements and successful authorization. Primary Responsibilities Design and document secure cloud architectures for IL4 hosting in AWS GovCloud, covering identity and access management, encryption, network security, boundary protection, and monitoring. Develop secure integration patterns between Workday and third-party SaaS, including identity federation with CAC/PKI and DoD ICAM, APIs, data exchange, and zero trust controls. Design IL4 network connectivity through the required Cloud Access Point (CAP) and align monitoring and incident response with the program's Cybersecurity Service Provider (CSSP). Partner with the RMF lead to implement and document NIST SP 800-53 controls in eMASS, apply applicable STIGs and SRGs, prepare authorization evidence, support assessors, and remediate technical findings. Evaluate the SBIR architecture against production requirements and develop scalable, supportable designs for the anticipated HCM program of record. Collaborate with the architects, platform engineers, cybersecurity specialists, subcontractors, and government technical authorities. Apply approved AI and automation tools to improve architecture analysis, configuration validation, security documentation, and engineering efficiency, while keeping CUI and other sensitive data within approved boundaries and validating all technical outputs. Requirements Required Qualifications 7+ years of cloud architecture, cybersecurity architecture, or secure enterprise systems engineering experience. Direct experience designing or securing Department of War (DoW) IL4/IL5 or FedRAMP High environments. Hands-on experience with RMF and Authority to Operate (ATO) processes, including control implementation, documentation in eMASS, and assessor support. Hands-on experience with identity federation (including CAC/PKI or PIV-based authentication), zero trust architecture, encryption, network security, and SaaS integrations. Experience designing secure APIs, enterprise integrations, and data exchange architectures. Ability to document technical decisions, communicate architecture risks, and collaborate across engineering and security teams. U.S. citizenship. Preferred Qualifications Experience integrating Workday or another enterprise human capital management platform. Experience supporting U.S. Space Force or Department of the Air Force modernization programs. Familiarity with the DoW Cloud Computing Security Requirements Guide (CC SRG), NIST SP 800-53, and applicable DISA STIGs and SRGs. Cloud architecture or security certifications (e.g., AWS or Azure architect or security credentials), or equivalent demonstrated expertise. Experience transitioning SBIR, prototype, or pilot capabilities into production government environments. Experience with AWS GovCloud or Azure Government, Cloud Access Point (CAP) connectivity, and CSSP onboarding. DoD 8140 qualification at the required level (e.g., CISSP or CCSP), or the ability to obtain it within 6 months of hire. Benefits Benefits Annual Base Salary: $150,000-$200,000, depending on experience, qualifications, and assigned responsibilities. Full-time employees are eligible for: Medical, dental, and vision coverage. Company-provided disability and life insurance. 401(k) retirement plan. Paid federal holidays. Paid time off (PTO). Benefits are subject to applicable plan terms and company policies. Our Client's Culture Our client is an AI-first mission technology company and Original Equipment Manufacturer (OEM) focused on delivering operationally ready technologies for the Department of War, Intelligence Community, and broader U.S. Government. Through a collaborative Team of Teams approach, the organization brings together mission experts, technology partners, subcontractors, and government stakeholders to generate decision advantage for missions of consequence. Its culture emphasizes: Mission-First Execution: Delivering measurable outcomes that support critical government missions. Integrity & Ownership: Demonstrating accountability, professionalism, and disciplined execution. Collaboration & Communication: Promoting candid communication and effective teamwork. Technical Excellence: Maintaining high standards through continuous improvement and innovation. Responsible AI: Advancing mission capabilities through secure and responsible technology adoption. Equal Employment Opportunity Our client is an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other status protected by applicable law. This position requires U.S. citizenship, an active Top Secret clearance, and eligibility for SCI access in accordance with applicable contract and customer requirements.
11/05/2026
Full time
Job Description Job Description Cloud Security Architect - IL4 / Workday (U.S. Space Force) Job Level: Senior Employment Type: Full-Time Clearance: U.S. citizenship required Salary Range: $150,000-$200,000 annually Location: Primary site is Washington, DC metropolitan area. Candidates may also be based near Buckley, Los Angeles, Patrick, Peterson, Schriever, or Vandenberg Space Force Base. Work Arrangement: Hybrid, occasional onsite at a government or MPX site may be required Contract Status: SBIR Phase II effort with a planned pathway to a production program of record; current period of performance through contract award. The Opportunity We are seeking a Cloud Security Architect to design, secure, and support the cloud architecture behind U.S. Space Force human capital management (HCM) modernization, the system that manages several factors such as personal, promotion, and assignment for USSF Guardians. The position initially supports a Workday-based Small Business Innovation Research (SBIR) Phase II effort and is expected to contribute to the transition toward a production program of record, subject to program award and customer requirements. Reporting to the Program Manager, you will work with a team across cloud engineering, cybersecurity, identity management, enterprise integration, and Risk Management Framework (RMF) to deliver a secure, scalable architecture capable of supporting Department of War Impact Level 4 (IL4) requirements and successful authorization. Primary Responsibilities Design and document secure cloud architectures for IL4 hosting in AWS GovCloud, covering identity and access management, encryption, network security, boundary protection, and monitoring. Develop secure integration patterns between Workday and third-party SaaS, including identity federation with CAC/PKI and DoD ICAM, APIs, data exchange, and zero trust controls. Design IL4 network connectivity through the required Cloud Access Point (CAP) and align monitoring and incident response with the program's Cybersecurity Service Provider (CSSP). Partner with the RMF lead to implement and document NIST SP 800-53 controls in eMASS, apply applicable STIGs and SRGs, prepare authorization evidence, support assessors, and remediate technical findings. Evaluate the SBIR architecture against production requirements and develop scalable, supportable designs for the anticipated HCM program of record. Collaborate with the architects, platform engineers, cybersecurity specialists, subcontractors, and government technical authorities. Apply approved AI and automation tools to improve architecture analysis, configuration validation, security documentation, and engineering efficiency, while keeping CUI and other sensitive data within approved boundaries and validating all technical outputs. Requirements Required Qualifications 7+ years of cloud architecture, cybersecurity architecture, or secure enterprise systems engineering experience. Direct experience designing or securing Department of War (DoW) IL4/IL5 or FedRAMP High environments. Hands-on experience with RMF and Authority to Operate (ATO) processes, including control implementation, documentation in eMASS, and assessor support. Hands-on experience with identity federation (including CAC/PKI or PIV-based authentication), zero trust architecture, encryption, network security, and SaaS integrations. Experience designing secure APIs, enterprise integrations, and data exchange architectures. Ability to document technical decisions, communicate architecture risks, and collaborate across engineering and security teams. U.S. citizenship. Preferred Qualifications Experience integrating Workday or another enterprise human capital management platform. Experience supporting U.S. Space Force or Department of the Air Force modernization programs. Familiarity with the DoW Cloud Computing Security Requirements Guide (CC SRG), NIST SP 800-53, and applicable DISA STIGs and SRGs. Cloud architecture or security certifications (e.g., AWS or Azure architect or security credentials), or equivalent demonstrated expertise. Experience transitioning SBIR, prototype, or pilot capabilities into production government environments. Experience with AWS GovCloud or Azure Government, Cloud Access Point (CAP) connectivity, and CSSP onboarding. DoD 8140 qualification at the required level (e.g., CISSP or CCSP), or the ability to obtain it within 6 months of hire. Benefits Benefits Annual Base Salary: $150,000-$200,000, depending on experience, qualifications, and assigned responsibilities. Full-time employees are eligible for: Medical, dental, and vision coverage. Company-provided disability and life insurance. 401(k) retirement plan. Paid federal holidays. Paid time off (PTO). Benefits are subject to applicable plan terms and company policies. Our Client's Culture Our client is an AI-first mission technology company and Original Equipment Manufacturer (OEM) focused on delivering operationally ready technologies for the Department of War, Intelligence Community, and broader U.S. Government. Through a collaborative Team of Teams approach, the organization brings together mission experts, technology partners, subcontractors, and government stakeholders to generate decision advantage for missions of consequence. Its culture emphasizes: Mission-First Execution: Delivering measurable outcomes that support critical government missions. Integrity & Ownership: Demonstrating accountability, professionalism, and disciplined execution. Collaboration & Communication: Promoting candid communication and effective teamwork. Technical Excellence: Maintaining high standards through continuous improvement and innovation. Responsible AI: Advancing mission capabilities through secure and responsible technology adoption. Equal Employment Opportunity Our client is an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other status protected by applicable law. This position requires U.S. citizenship, an active Top Secret clearance, and eligibility for SCI access in accordance with applicable contract and customer requirements.
Cloud Security Architect - IL4 / Workday
TOMORROW HIRE Denver, Colorado
Job Description Job Description Cloud Security Architect - IL4 / Workday (U.S. Space Force) Job Level: Senior Employment Type: Full-Time Clearance: U.S. citizenship required Salary Range: $150,000-$200,000 annually Location: Primary site is Washington, DC metropolitan area. Candidates may also be based near Buckley, Los Angeles, Patrick, Peterson, Schriever, or Vandenberg Space Force Base. Work Arrangement: Hybrid, occasional onsite at a government or MPX site may be required Contract Status: SBIR Phase II effort with a planned pathway to a production program of record; current period of performance through contract award. The Opportunity We are seeking a Cloud Security Architect to design, secure, and support the cloud architecture behind U.S. Space Force human capital management (HCM) modernization, the system that manages several factors such as personal, promotion, and assignment for USSF Guardians. The position initially supports a Workday-based Small Business Innovation Research (SBIR) Phase II effort and is expected to contribute to the transition toward a production program of record, subject to program award and customer requirements. Reporting to the Program Manager, you will work with a team across cloud engineering, cybersecurity, identity management, enterprise integration, and Risk Management Framework (RMF) to deliver a secure, scalable architecture capable of supporting Department of War Impact Level 4 (IL4) requirements and successful authorization. Primary Responsibilities Design and document secure cloud architectures for IL4 hosting in AWS GovCloud, covering identity and access management, encryption, network security, boundary protection, and monitoring. Develop secure integration patterns between Workday and third-party SaaS, including identity federation with CAC/PKI and DoD ICAM, APIs, data exchange, and zero trust controls. Design IL4 network connectivity through the required Cloud Access Point (CAP) and align monitoring and incident response with the program's Cybersecurity Service Provider (CSSP). Partner with the RMF lead to implement and document NIST SP 800-53 controls in eMASS, apply applicable STIGs and SRGs, prepare authorization evidence, support assessors, and remediate technical findings. Evaluate the SBIR architecture against production requirements and develop scalable, supportable designs for the anticipated HCM program of record. Collaborate with the architects, platform engineers, cybersecurity specialists, subcontractors, and government technical authorities. Apply approved AI and automation tools to improve architecture analysis, configuration validation, security documentation, and engineering efficiency, while keeping CUI and other sensitive data within approved boundaries and validating all technical outputs. Requirements Required Qualifications 7+ years of cloud architecture, cybersecurity architecture, or secure enterprise systems engineering experience. Direct experience designing or securing Department of War (DoW) IL4/IL5 or FedRAMP High environments. Hands-on experience with RMF and Authority to Operate (ATO) processes, including control implementation, documentation in eMASS, and assessor support. Hands-on experience with identity federation (including CAC/PKI or PIV-based authentication), zero trust architecture, encryption, network security, and SaaS integrations. Experience designing secure APIs, enterprise integrations, and data exchange architectures. Ability to document technical decisions, communicate architecture risks, and collaborate across engineering and security teams. U.S. citizenship. Preferred Qualifications Experience integrating Workday or another enterprise human capital management platform. Experience supporting U.S. Space Force or Department of the Air Force modernization programs. Familiarity with the DoW Cloud Computing Security Requirements Guide (CC SRG), NIST SP 800-53, and applicable DISA STIGs and SRGs. Cloud architecture or security certifications (e.g., AWS or Azure architect or security credentials), or equivalent demonstrated expertise. Experience transitioning SBIR, prototype, or pilot capabilities into production government environments. Experience with AWS GovCloud or Azure Government, Cloud Access Point (CAP) connectivity, and CSSP onboarding. DoD 8140 qualification at the required level (e.g., CISSP or CCSP), or the ability to obtain it within 6 months of hire. Benefits Benefits Annual Base Salary: $150,000-$200,000, depending on experience, qualifications, and assigned responsibilities. Full-time employees are eligible for: Medical, dental, and vision coverage. Company-provided disability and life insurance. 401(k) retirement plan. Paid federal holidays. Paid time off (PTO). Benefits are subject to applicable plan terms and company policies. Our Client's Culture Our client is an AI-first mission technology company and Original Equipment Manufacturer (OEM) focused on delivering operationally ready technologies for the Department of War, Intelligence Community, and broader U.S. Government. Through a collaborative Team of Teams approach, the organization brings together mission experts, technology partners, subcontractors, and government stakeholders to generate decision advantage for missions of consequence. Its culture emphasizes: Mission-First Execution: Delivering measurable outcomes that support critical government missions. Integrity & Ownership: Demonstrating accountability, professionalism, and disciplined execution. Collaboration & Communication: Promoting candid communication and effective teamwork. Technical Excellence: Maintaining high standards through continuous improvement and innovation. Responsible AI: Advancing mission capabilities through secure and responsible technology adoption. Equal Employment Opportunity Our client is an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other status protected by applicable law. This position requires U.S. citizenship, an active Top Secret clearance, and eligibility for SCI access in accordance with applicable contract and customer requirements.
11/05/2026
Full time
Job Description Job Description Cloud Security Architect - IL4 / Workday (U.S. Space Force) Job Level: Senior Employment Type: Full-Time Clearance: U.S. citizenship required Salary Range: $150,000-$200,000 annually Location: Primary site is Washington, DC metropolitan area. Candidates may also be based near Buckley, Los Angeles, Patrick, Peterson, Schriever, or Vandenberg Space Force Base. Work Arrangement: Hybrid, occasional onsite at a government or MPX site may be required Contract Status: SBIR Phase II effort with a planned pathway to a production program of record; current period of performance through contract award. The Opportunity We are seeking a Cloud Security Architect to design, secure, and support the cloud architecture behind U.S. Space Force human capital management (HCM) modernization, the system that manages several factors such as personal, promotion, and assignment for USSF Guardians. The position initially supports a Workday-based Small Business Innovation Research (SBIR) Phase II effort and is expected to contribute to the transition toward a production program of record, subject to program award and customer requirements. Reporting to the Program Manager, you will work with a team across cloud engineering, cybersecurity, identity management, enterprise integration, and Risk Management Framework (RMF) to deliver a secure, scalable architecture capable of supporting Department of War Impact Level 4 (IL4) requirements and successful authorization. Primary Responsibilities Design and document secure cloud architectures for IL4 hosting in AWS GovCloud, covering identity and access management, encryption, network security, boundary protection, and monitoring. Develop secure integration patterns between Workday and third-party SaaS, including identity federation with CAC/PKI and DoD ICAM, APIs, data exchange, and zero trust controls. Design IL4 network connectivity through the required Cloud Access Point (CAP) and align monitoring and incident response with the program's Cybersecurity Service Provider (CSSP). Partner with the RMF lead to implement and document NIST SP 800-53 controls in eMASS, apply applicable STIGs and SRGs, prepare authorization evidence, support assessors, and remediate technical findings. Evaluate the SBIR architecture against production requirements and develop scalable, supportable designs for the anticipated HCM program of record. Collaborate with the architects, platform engineers, cybersecurity specialists, subcontractors, and government technical authorities. Apply approved AI and automation tools to improve architecture analysis, configuration validation, security documentation, and engineering efficiency, while keeping CUI and other sensitive data within approved boundaries and validating all technical outputs. Requirements Required Qualifications 7+ years of cloud architecture, cybersecurity architecture, or secure enterprise systems engineering experience. Direct experience designing or securing Department of War (DoW) IL4/IL5 or FedRAMP High environments. Hands-on experience with RMF and Authority to Operate (ATO) processes, including control implementation, documentation in eMASS, and assessor support. Hands-on experience with identity federation (including CAC/PKI or PIV-based authentication), zero trust architecture, encryption, network security, and SaaS integrations. Experience designing secure APIs, enterprise integrations, and data exchange architectures. Ability to document technical decisions, communicate architecture risks, and collaborate across engineering and security teams. U.S. citizenship. Preferred Qualifications Experience integrating Workday or another enterprise human capital management platform. Experience supporting U.S. Space Force or Department of the Air Force modernization programs. Familiarity with the DoW Cloud Computing Security Requirements Guide (CC SRG), NIST SP 800-53, and applicable DISA STIGs and SRGs. Cloud architecture or security certifications (e.g., AWS or Azure architect or security credentials), or equivalent demonstrated expertise. Experience transitioning SBIR, prototype, or pilot capabilities into production government environments. Experience with AWS GovCloud or Azure Government, Cloud Access Point (CAP) connectivity, and CSSP onboarding. DoD 8140 qualification at the required level (e.g., CISSP or CCSP), or the ability to obtain it within 6 months of hire. Benefits Benefits Annual Base Salary: $150,000-$200,000, depending on experience, qualifications, and assigned responsibilities. Full-time employees are eligible for: Medical, dental, and vision coverage. Company-provided disability and life insurance. 401(k) retirement plan. Paid federal holidays. Paid time off (PTO). Benefits are subject to applicable plan terms and company policies. Our Client's Culture Our client is an AI-first mission technology company and Original Equipment Manufacturer (OEM) focused on delivering operationally ready technologies for the Department of War, Intelligence Community, and broader U.S. Government. Through a collaborative Team of Teams approach, the organization brings together mission experts, technology partners, subcontractors, and government stakeholders to generate decision advantage for missions of consequence. Its culture emphasizes: Mission-First Execution: Delivering measurable outcomes that support critical government missions. Integrity & Ownership: Demonstrating accountability, professionalism, and disciplined execution. Collaboration & Communication: Promoting candid communication and effective teamwork. Technical Excellence: Maintaining high standards through continuous improvement and innovation. Responsible AI: Advancing mission capabilities through secure and responsible technology adoption. Equal Employment Opportunity Our client is an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other status protected by applicable law. This position requires U.S. citizenship, an active Top Secret clearance, and eligibility for SCI access in accordance with applicable contract and customer requirements.
Network Security Engineer
Agile Defense Suitland, Maryland
Job Description Job Description About Agile Defense At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests. Requisition #: 1853 Job Title: Network Security Engineer Location: Suitland, MD Clearance Level: Public Trust Job Description Agile Defense is seeking a Senior Network Security Engineer to support the agency as it moves away from its legacy ForeScout CounterACT NAC/NAM system and adopts Cisco Identity Services Engine (ISE) as the new access control platform. The engineer will help configure and manage Cisco ISE across the environment, handling AAA services, wired and wireless 802.1X authentication, device administration, and posture checks for users and devices. This role also supports the agency's modernization work by improving authentication processes, updating ISE policies, and strengthening identity-based access controls. The engineer will troubleshoot access issues, refine policy designs, and help ensure users and devices can connect securely and reliably as the organization completes its transition from ForeScout to Cisco ISE. Troubleshoot and resolve Cisco ISE issues across RADIUS, TACACS+, 802.1X, device administration, and endpoint authentication. Deploy, configure, and maintain Cisco ISE running on two clustered Cisco SNS 3715 appliances, ensuring high availability and consistent policy enforcement. Support the agency's migration from ForeScout CounterACT to Cisco ISE, including reviewing legacy ForeScout policies, device groups, and access rules and mapping them into ISE policy sets. Provide general wireless support, including basic troubleshooting, wireless access workflows, and coordination with wireless infrastructure teams. Configure and support Cisco ISE integrations with Cisco 9800 WLCs, including guest/registration portals, wireless onboarding, and policy driven access control. Integrate and maintain Cisco ISE with Active Directory (AD) and LDAP, including identity lookups, group based authorization, and directory based authentication workflows. Deploy, configure, and maintain Cisco ISE components, including: o Policy Sets, Authorization Profiles, and Authentication Rules o TACACS+ device administration o 802.1X for wired and wireless networks o Profiling, posture, and compliance policies o Certificate based authentication and PKI integrations Monitor security events using ISE logs, syslog, and performing root cause analysis for authentication and access issues. Manage identity integrations, enforce security policies, and tune configurations to support Zero Trust and improve user experience. Perform routine health checks, upgrades, migrations, and document changes through SOPs, engineering designs, and implementation procedures. Work closely with engineering, operations, and compliance teams while mentoring junior staff and contributing to knowledge sharing efforts. Education and Background Bachelor's degree in Information Technology, Cybersecurity, or a related field. Years of Experience Eight (8) years of experience in a large government organization with five (5) years in technical leadership, including four (4) years implementing and troubleshooting Cisco ISE. Four (4) years of experience supporting identity centric or Zero Trust architectures with strong knowledge of segmentation, certificate management, and endpoint posture controls. Required Skills Senior Network Security Engineer responsible for designing, configuring, monitoring, and troubleshooting Cisco ISE as a NAC/NAM platform, including TACACS+/RADIUS services, device administration policies, and wired/wireless 802.1X authentication. Eight (8) years of experience in a large government organization with five (5) years in technical leadership, including four (4) years implementing and troubleshooting Cisco ISE with expertise in: o Authentication and authorization policies (RADIUS/TACACS+) o 802.1X/EAP methods for wireless and wired access o Device profiling, posture checks, and endpoint compliance o Certificate based authentication (EAP TLS) and PKI integration o AAA integrations for switches, appliances, firewalls, and wireless controllers Experience working with Cisco ISE deployed on Cisco SNS 3715 appliances, preferably in a two node clustered, high availability setup. Understanding of ForeScout CounterACT, including legacy NAC/NAM policies, device classification, and access workflows, to support the migration to Cisco ISE Experience providing general wireless network support, including basic troubleshooting, controller interactions, and wireless access workflows. Hands on experience integrating Cisco ISE with Active Directory (AD) and LDAP, including identity lookups, group based policy decisions, and directory based authentication. Experience supporting Cisco ISE integrations with Cisco 9800 Wireless LAN Controllers, including guest/registration page redirection and wireless onboarding. Experience migrating legacy NAC, RADIUS, or device authentication systems into Cisco ISE while aligning with Zero Trust principles. Solid understanding of telecommunications, network security, and Zero Trust best practices. Strong communication skills with the ability to explain Cisco ISE, NAC/NAM, and AAA concepts to both technical and non technical audiences. Preferred Skills Preferred certifications: Cisco CCNP Security, Cisco ISE Specialist, or similar identity/security certifications. Working Conditions On-site 5 days a week in Suitland, Maryland In addition, Agile Defense invests in its employees beyond just compensation. Agile's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Learning and Development opportunities as well as other optional benefit elections. Our Core Values Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do. Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated. Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support. Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task. Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges. Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
11/05/2026
Full time
Job Description Job Description About Agile Defense At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests. Requisition #: 1853 Job Title: Network Security Engineer Location: Suitland, MD Clearance Level: Public Trust Job Description Agile Defense is seeking a Senior Network Security Engineer to support the agency as it moves away from its legacy ForeScout CounterACT NAC/NAM system and adopts Cisco Identity Services Engine (ISE) as the new access control platform. The engineer will help configure and manage Cisco ISE across the environment, handling AAA services, wired and wireless 802.1X authentication, device administration, and posture checks for users and devices. This role also supports the agency's modernization work by improving authentication processes, updating ISE policies, and strengthening identity-based access controls. The engineer will troubleshoot access issues, refine policy designs, and help ensure users and devices can connect securely and reliably as the organization completes its transition from ForeScout to Cisco ISE. Troubleshoot and resolve Cisco ISE issues across RADIUS, TACACS+, 802.1X, device administration, and endpoint authentication. Deploy, configure, and maintain Cisco ISE running on two clustered Cisco SNS 3715 appliances, ensuring high availability and consistent policy enforcement. Support the agency's migration from ForeScout CounterACT to Cisco ISE, including reviewing legacy ForeScout policies, device groups, and access rules and mapping them into ISE policy sets. Provide general wireless support, including basic troubleshooting, wireless access workflows, and coordination with wireless infrastructure teams. Configure and support Cisco ISE integrations with Cisco 9800 WLCs, including guest/registration portals, wireless onboarding, and policy driven access control. Integrate and maintain Cisco ISE with Active Directory (AD) and LDAP, including identity lookups, group based authorization, and directory based authentication workflows. Deploy, configure, and maintain Cisco ISE components, including: o Policy Sets, Authorization Profiles, and Authentication Rules o TACACS+ device administration o 802.1X for wired and wireless networks o Profiling, posture, and compliance policies o Certificate based authentication and PKI integrations Monitor security events using ISE logs, syslog, and performing root cause analysis for authentication and access issues. Manage identity integrations, enforce security policies, and tune configurations to support Zero Trust and improve user experience. Perform routine health checks, upgrades, migrations, and document changes through SOPs, engineering designs, and implementation procedures. Work closely with engineering, operations, and compliance teams while mentoring junior staff and contributing to knowledge sharing efforts. Education and Background Bachelor's degree in Information Technology, Cybersecurity, or a related field. Years of Experience Eight (8) years of experience in a large government organization with five (5) years in technical leadership, including four (4) years implementing and troubleshooting Cisco ISE. Four (4) years of experience supporting identity centric or Zero Trust architectures with strong knowledge of segmentation, certificate management, and endpoint posture controls. Required Skills Senior Network Security Engineer responsible for designing, configuring, monitoring, and troubleshooting Cisco ISE as a NAC/NAM platform, including TACACS+/RADIUS services, device administration policies, and wired/wireless 802.1X authentication. Eight (8) years of experience in a large government organization with five (5) years in technical leadership, including four (4) years implementing and troubleshooting Cisco ISE with expertise in: o Authentication and authorization policies (RADIUS/TACACS+) o 802.1X/EAP methods for wireless and wired access o Device profiling, posture checks, and endpoint compliance o Certificate based authentication (EAP TLS) and PKI integration o AAA integrations for switches, appliances, firewalls, and wireless controllers Experience working with Cisco ISE deployed on Cisco SNS 3715 appliances, preferably in a two node clustered, high availability setup. Understanding of ForeScout CounterACT, including legacy NAC/NAM policies, device classification, and access workflows, to support the migration to Cisco ISE Experience providing general wireless network support, including basic troubleshooting, controller interactions, and wireless access workflows. Hands on experience integrating Cisco ISE with Active Directory (AD) and LDAP, including identity lookups, group based policy decisions, and directory based authentication. Experience supporting Cisco ISE integrations with Cisco 9800 Wireless LAN Controllers, including guest/registration page redirection and wireless onboarding. Experience migrating legacy NAC, RADIUS, or device authentication systems into Cisco ISE while aligning with Zero Trust principles. Solid understanding of telecommunications, network security, and Zero Trust best practices. Strong communication skills with the ability to explain Cisco ISE, NAC/NAM, and AAA concepts to both technical and non technical audiences. Preferred Skills Preferred certifications: Cisco CCNP Security, Cisco ISE Specialist, or similar identity/security certifications. Working Conditions On-site 5 days a week in Suitland, Maryland In addition, Agile Defense invests in its employees beyond just compensation. Agile's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Learning and Development opportunities as well as other optional benefit elections. Our Core Values Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do. Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated. Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support. Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task. Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges. Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
eCommerce & Configuration Specialist
Dodge Industrial, Inc. Simpsonville, South Carolina
Job Description Job Description Job Title: eCommerce & Configuration Specialist Location: Simpsonville, SC Reports to: eCommerce & Configuration Manager Employment Type: Full-time Seniority Level: Mid-Level Industry: Manufacturing Mechanical Power Transmission Components Engineering Services Job Function: Configuration Value Creation Backlog Management Job Summary: The eCommerce & Configuration Specialist plays a critical role in driving customer satisfaction, product improvements, and business success through effective project management and technical expertise. The Specialist operates at the intersection of Communications & Digital Marketing, Software Development, Product Management, Engineering, and Sales to support the usage of Dodge's eCommerce & Configuration portfolio. This software portfolio is used by thousands of daily users to select and configure products, design systems, and make purchases, and serves as the digital foundation of the Dodge business. Key Responsibilities: Product Backlog Management • Prioritize and communicate product backlog needs for Selection Tools and eCommerce platforms. • Ensure efficient and responsible allocation of available development resources. • Balance short-term fixes with long-term strategic improvements. Cross-functional Collaboration • Work closely with other members of the Communication & Digital Marketing team to create a cohesive and market-leading digital customer experience throughout the entire customer journey. • Liaise with Software Development, Product Management, Engineering, and Sales teams to ensure alignment of goals and strategies. Value Creation Analysis • Gain a deep understanding of how Dodge's customers create value in their businesses. • Identify opportunities to enhance the eCommerce & Configuration portfolio to better assist customers in achieving their goals. Required Qualifications: • Bachelor's degree (BA or BS) required, preferably in Computer Science, Engineering, Business, or Marketing • Understanding of customer requirements gathering techniques to identify customer needs and preferences. • Excellent project management skills to develop project plans, and ensure that projects are completed on-time and within budget. • Strong communication skills, both written and verbal, with the ability to effectively communicate with internal and external stakeholders. • Understanding of user experience (UX) design principles & practices, and experience with UX design tools (preferably Figma). • Familiarity with eCommerce platforms and their functionality. • Familiarity with ERP systems (preferably SAP). • Possess a growth mindset with a willingness to learn, move fast, and embrace mistakes. Physical Requirements: • Extended periods of sitting at a workstation. • Speaking in person and over the telephone or Teams online and the ability to hear, comprehend, and document detailed information from others. • Ability to type, reach and grasp. • Intermittent standing and walking within the office environment. • Ability to communicate verbally and in writing for extended periods over the phone and in person. Essential Job Functions: • Interact directly with customers and internal stakeholders to identify and develop requirements for expanding the Selection Tools & eCommerce portfolio. • Utilize various techniques to gather, analyze, and interpret customer feedback, ensuring that product development aligns with customer expectations and needs. • Interact with customers and business stakeholders to develop requirements for the expansion of Dodge's Selection Tools & eCommerce portfolio. • Develop and maintain configuration models, the data and logic foundation for Selection Tools. • Analyze and interpret customer feedback to inform product development decisions and ensure that products and services meet customer expectations. • Prioritize and communicate product backlog needs for Selection Tools to ensure responsible and efficient use of available development resources. • Lead user acceptance testing (UAT) for Dodge's Selection Tools & eCommerce portfolio. • Collaborate with other members of the Communication & Digital Marketing team to ensure a market-leading digital customer experience throughout a customer's journey. • Create documentation and lead training of the Selection Tools & eCommerce portfolio for customers and internal users. • Provide service and support for Dodge's Selection Tools & eCommerce portfolio. • Understand how Dodge's customers create value, and how Dodge's Selection Tools & eCommerce portfolio can assist customers in attaining their goals. • Other duties and projects as assigned. • Regular attendance at work is a necessary function of the role. Why Join Us? • Work alongside a collaborative, experienced leadership team. • Be part of an industry leader with a strong brand reputation and an innovation-driven culture.
11/04/2026
Full time
Job Description Job Description Job Title: eCommerce & Configuration Specialist Location: Simpsonville, SC Reports to: eCommerce & Configuration Manager Employment Type: Full-time Seniority Level: Mid-Level Industry: Manufacturing Mechanical Power Transmission Components Engineering Services Job Function: Configuration Value Creation Backlog Management Job Summary: The eCommerce & Configuration Specialist plays a critical role in driving customer satisfaction, product improvements, and business success through effective project management and technical expertise. The Specialist operates at the intersection of Communications & Digital Marketing, Software Development, Product Management, Engineering, and Sales to support the usage of Dodge's eCommerce & Configuration portfolio. This software portfolio is used by thousands of daily users to select and configure products, design systems, and make purchases, and serves as the digital foundation of the Dodge business. Key Responsibilities: Product Backlog Management • Prioritize and communicate product backlog needs for Selection Tools and eCommerce platforms. • Ensure efficient and responsible allocation of available development resources. • Balance short-term fixes with long-term strategic improvements. Cross-functional Collaboration • Work closely with other members of the Communication & Digital Marketing team to create a cohesive and market-leading digital customer experience throughout the entire customer journey. • Liaise with Software Development, Product Management, Engineering, and Sales teams to ensure alignment of goals and strategies. Value Creation Analysis • Gain a deep understanding of how Dodge's customers create value in their businesses. • Identify opportunities to enhance the eCommerce & Configuration portfolio to better assist customers in achieving their goals. Required Qualifications: • Bachelor's degree (BA or BS) required, preferably in Computer Science, Engineering, Business, or Marketing • Understanding of customer requirements gathering techniques to identify customer needs and preferences. • Excellent project management skills to develop project plans, and ensure that projects are completed on-time and within budget. • Strong communication skills, both written and verbal, with the ability to effectively communicate with internal and external stakeholders. • Understanding of user experience (UX) design principles & practices, and experience with UX design tools (preferably Figma). • Familiarity with eCommerce platforms and their functionality. • Familiarity with ERP systems (preferably SAP). • Possess a growth mindset with a willingness to learn, move fast, and embrace mistakes. Physical Requirements: • Extended periods of sitting at a workstation. • Speaking in person and over the telephone or Teams online and the ability to hear, comprehend, and document detailed information from others. • Ability to type, reach and grasp. • Intermittent standing and walking within the office environment. • Ability to communicate verbally and in writing for extended periods over the phone and in person. Essential Job Functions: • Interact directly with customers and internal stakeholders to identify and develop requirements for expanding the Selection Tools & eCommerce portfolio. • Utilize various techniques to gather, analyze, and interpret customer feedback, ensuring that product development aligns with customer expectations and needs. • Interact with customers and business stakeholders to develop requirements for the expansion of Dodge's Selection Tools & eCommerce portfolio. • Develop and maintain configuration models, the data and logic foundation for Selection Tools. • Analyze and interpret customer feedback to inform product development decisions and ensure that products and services meet customer expectations. • Prioritize and communicate product backlog needs for Selection Tools to ensure responsible and efficient use of available development resources. • Lead user acceptance testing (UAT) for Dodge's Selection Tools & eCommerce portfolio. • Collaborate with other members of the Communication & Digital Marketing team to ensure a market-leading digital customer experience throughout a customer's journey. • Create documentation and lead training of the Selection Tools & eCommerce portfolio for customers and internal users. • Provide service and support for Dodge's Selection Tools & eCommerce portfolio. • Understand how Dodge's customers create value, and how Dodge's Selection Tools & eCommerce portfolio can assist customers in attaining their goals. • Other duties and projects as assigned. • Regular attendance at work is a necessary function of the role. Why Join Us? • Work alongside a collaborative, experienced leadership team. • Be part of an industry leader with a strong brand reputation and an innovation-driven culture.
Senior IT Network Engineer II
Rocket Lab Corporation Long Beach, California
Job Description Job Description ABOUT ROCKET LAB Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity's reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us. IT Rocket Lab's IT team is responsible for how our global teams access information and run operations across our computer systems, networks, and devices. Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment but who also thrive under the challenge of supporting all of our proprietary systems and people, from finance to launch operations. SENIOR IT NETWORK ENGINEER II Located onsite at Rocket Lab's Long Beach, CA facility, the Senior IT Network Engineer will be responsible for the design, implementation, and operation of all networks and firewalls relating to Corporate IT, Launch, Space Systems and their related Operations. These systems include support of the infrastructure required at related sites across the USA so some travel may be required. Related systems include flat sat networks, loggers/telemetry servers, on orbit operations, remote operators, mission control room infra, and customer connectivity. WHAT YOU'LL GET TO DO: Be a senior member of the team that delivers a global focus on all the network infrastructure and software that will enable Rocket Lab Engineers and Space Ops Personnel to deliver our world class Launch and Space System capabilities Provides subject matter expertise, advice, and guidance to deliver and support for our highly reliable and available IT network infrastructure that support the Space Systems team Lead upgrades, maintenance, and with a focus on continuous improvement to provide a reliable and secure network infrastructure Lead project scoping, planning, and deployment for network infrastructure in support of Annual Operating Plan goals Champion the IT Infrastructure Standards at Rocket Lab through the implementation of Standards for the deployment and management of the infrastructure environments to ensure: Compliance with Rocket Lab Policies Compliance with Cybersecurity policies, standards, and procedures Simplified and consistent environment management practices Automated build and maintenance processes Improvements to increase reliability of systems System High Availability and Disaster Recovery That the team is providing effective support Clear and concise reporting on usage, uptime, support levels, etc. Comprehensive documentation of environments and support Efficient cost control Work with the other Network Engineers to establish WAN and LAN networking Standards Work with a team of world class IT, engineering, and business professionals YOU'LL BRING THESE QUALIFICATIONS: 8+ years of experience in IT and a bachelor's degree OR equivalent years of work experience (12+ years total experience) 5+ of those years of experience in a network focused technology role In-depth knowledge of Fortinet, Juniper or Cisco network switching and firewall setup, configuration, and management Expert knowledge of WAN, SD-WAN, routing, IPSEC, SSL VPNs, firewalls, etc. THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Specialist qualification in area of expertise: CISM, AWS, Azure, Microsoft, etc. AWS and/or O365 & Azure enterprise environments Advanced problem solving and analytical skills - able to see the big picture, make connections and appropriate decisions One or more of the following: Kubernetes, VMware, Linux, Windows, Configuration Management, Automation, and/or Infrastructure as Code One or more of the following: Server and Storage hardware, Backups, HADRBC, Active Directory, Group Policy, Certificate Management (PKI), DNS, or DHCP Security frameworks / technology: ISO 27001, NIST 800-171, etc. This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas. Join one of the world's fastest-growing space companies and own a piece of it. In addition to competitive base pay, you'll receive company stock as part of your total compensation package , giving you a direct stake in our success. As we expand to new launch sites, groundbreaking missions, and global markets, your ownership has the opportunity to grow alongside the company. Our comprehensive benefits package includes our industry-leading Employee Stock Purchase Program (with a 15% discount on company stock), top-tier medical plans (HMO, PPO, and a zero cost HDHP option with a significant HSA company contribution), dental and vision coverage, paid vacation and sick time, 11 paid holidays, flexible spending and dependent care accounts, paid parental leave, disability and life insurance, and a 401(k) retirement plan with company match. Additional perks include subsidized EV charging, onsite fitness centers (where available), discounted gym memberships, complimentary snacks and beverages, 50% employee discount on our popular merch store, and a variety of other employee discounts. Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base Pay Range (CA Only) $124,500-$160,000 USD WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here. Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days. FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY: For security reasons, background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations. Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union, or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.
11/03/2026
Full time
Job Description Job Description ABOUT ROCKET LAB Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity's reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us. IT Rocket Lab's IT team is responsible for how our global teams access information and run operations across our computer systems, networks, and devices. Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment but who also thrive under the challenge of supporting all of our proprietary systems and people, from finance to launch operations. SENIOR IT NETWORK ENGINEER II Located onsite at Rocket Lab's Long Beach, CA facility, the Senior IT Network Engineer will be responsible for the design, implementation, and operation of all networks and firewalls relating to Corporate IT, Launch, Space Systems and their related Operations. These systems include support of the infrastructure required at related sites across the USA so some travel may be required. Related systems include flat sat networks, loggers/telemetry servers, on orbit operations, remote operators, mission control room infra, and customer connectivity. WHAT YOU'LL GET TO DO: Be a senior member of the team that delivers a global focus on all the network infrastructure and software that will enable Rocket Lab Engineers and Space Ops Personnel to deliver our world class Launch and Space System capabilities Provides subject matter expertise, advice, and guidance to deliver and support for our highly reliable and available IT network infrastructure that support the Space Systems team Lead upgrades, maintenance, and with a focus on continuous improvement to provide a reliable and secure network infrastructure Lead project scoping, planning, and deployment for network infrastructure in support of Annual Operating Plan goals Champion the IT Infrastructure Standards at Rocket Lab through the implementation of Standards for the deployment and management of the infrastructure environments to ensure: Compliance with Rocket Lab Policies Compliance with Cybersecurity policies, standards, and procedures Simplified and consistent environment management practices Automated build and maintenance processes Improvements to increase reliability of systems System High Availability and Disaster Recovery That the team is providing effective support Clear and concise reporting on usage, uptime, support levels, etc. Comprehensive documentation of environments and support Efficient cost control Work with the other Network Engineers to establish WAN and LAN networking Standards Work with a team of world class IT, engineering, and business professionals YOU'LL BRING THESE QUALIFICATIONS: 8+ years of experience in IT and a bachelor's degree OR equivalent years of work experience (12+ years total experience) 5+ of those years of experience in a network focused technology role In-depth knowledge of Fortinet, Juniper or Cisco network switching and firewall setup, configuration, and management Expert knowledge of WAN, SD-WAN, routing, IPSEC, SSL VPNs, firewalls, etc. THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Specialist qualification in area of expertise: CISM, AWS, Azure, Microsoft, etc. AWS and/or O365 & Azure enterprise environments Advanced problem solving and analytical skills - able to see the big picture, make connections and appropriate decisions One or more of the following: Kubernetes, VMware, Linux, Windows, Configuration Management, Automation, and/or Infrastructure as Code One or more of the following: Server and Storage hardware, Backups, HADRBC, Active Directory, Group Policy, Certificate Management (PKI), DNS, or DHCP Security frameworks / technology: ISO 27001, NIST 800-171, etc. This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas. Join one of the world's fastest-growing space companies and own a piece of it. In addition to competitive base pay, you'll receive company stock as part of your total compensation package , giving you a direct stake in our success. As we expand to new launch sites, groundbreaking missions, and global markets, your ownership has the opportunity to grow alongside the company. Our comprehensive benefits package includes our industry-leading Employee Stock Purchase Program (with a 15% discount on company stock), top-tier medical plans (HMO, PPO, and a zero cost HDHP option with a significant HSA company contribution), dental and vision coverage, paid vacation and sick time, 11 paid holidays, flexible spending and dependent care accounts, paid parental leave, disability and life insurance, and a 401(k) retirement plan with company match. Additional perks include subsidized EV charging, onsite fitness centers (where available), discounted gym memberships, complimentary snacks and beverages, 50% employee discount on our popular merch store, and a variety of other employee discounts. Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base Pay Range (CA Only) $124,500-$160,000 USD WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here. Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days. FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY: For security reasons, background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations. Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union, or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.
Cisco Network Engineer
EPMA Houston, Texas
Job Description Job Description Contract Cisco Network Engineer Position Title:Senior Cisco Network EngineerEmployment Type:Contract (with potential to extend)Location:Onsite - Downtown HoustonIndustry:Enterprise Information Technology / TelecommunicationsRequired Certifications:CCNA/CCNP Routing and Switching / Enterprise (or equivalent experience) Job Summary: We are seeking a highly skilled Cisco Network Specialist to join our clients Network team in Downtown Houston TX. The ideal candidate should have at least CCNA certification and 3-5 years of hands-on experience in configuring, troubleshooting, and maintaining Cisco network infrastructure. This role involves supporting, optimizing, and securing enterprise networks to ensure high availability and performance. Familiarity with asset management best practices and experience working within ServiceNow for incident tracking and change management is a plus. Key Responsibilities: Configure, manage, and troubleshoot Cisco routers, switches, firewalls, and wireless solutions . Monitor network performance and resolve issues to maintain 99.99% uptime . Implement and maintain LAN, WAN, VPN, and VLAN configurations. Support network security policies, access controls, and firewall rules . Perform IOS upgrades, patches, and firmware updates on Cisco devices. Assist in network capacity planning, design, and optimization . Work with cross-functional teams to support VoIP, cloud services, and remote access solutions . Maintain network documentation , including diagrams, configurations, and incident logs. Provide Tier 2 and Tier 3 technical support for escalated network issues. Ensure compliance with industry best practices and security standards . Utilize ServiceNow for incident tracking, ticket resolution, and change management. Assist with asset management , including tracking network hardware and software inventory. Required Qualifications: Cisco Certified Network Associate (CCNA) . 3-5 years of hands-on experience with Cisco networking technologies. Strong knowledge of TCP/IP, BGP, OSPF, EIGRP, STP, HSRP, and VPNs . Experience with Cisco ASA and Firepower Familiarity with network monitoring tools (e.g., SolarWinds) Proficiency in troubleshooting Layer 2/3 issues . Strong documentation and communication skills. Preferred Qualifications: Familiarity with SD-WAN and software-defined networking (SDN) . Experience with ServiceNow for ITSM processes . Understanding of IT asset management (ITAM) best practices .
11/03/2026
Full time
Job Description Job Description Contract Cisco Network Engineer Position Title:Senior Cisco Network EngineerEmployment Type:Contract (with potential to extend)Location:Onsite - Downtown HoustonIndustry:Enterprise Information Technology / TelecommunicationsRequired Certifications:CCNA/CCNP Routing and Switching / Enterprise (or equivalent experience) Job Summary: We are seeking a highly skilled Cisco Network Specialist to join our clients Network team in Downtown Houston TX. The ideal candidate should have at least CCNA certification and 3-5 years of hands-on experience in configuring, troubleshooting, and maintaining Cisco network infrastructure. This role involves supporting, optimizing, and securing enterprise networks to ensure high availability and performance. Familiarity with asset management best practices and experience working within ServiceNow for incident tracking and change management is a plus. Key Responsibilities: Configure, manage, and troubleshoot Cisco routers, switches, firewalls, and wireless solutions . Monitor network performance and resolve issues to maintain 99.99% uptime . Implement and maintain LAN, WAN, VPN, and VLAN configurations. Support network security policies, access controls, and firewall rules . Perform IOS upgrades, patches, and firmware updates on Cisco devices. Assist in network capacity planning, design, and optimization . Work with cross-functional teams to support VoIP, cloud services, and remote access solutions . Maintain network documentation , including diagrams, configurations, and incident logs. Provide Tier 2 and Tier 3 technical support for escalated network issues. Ensure compliance with industry best practices and security standards . Utilize ServiceNow for incident tracking, ticket resolution, and change management. Assist with asset management , including tracking network hardware and software inventory. Required Qualifications: Cisco Certified Network Associate (CCNA) . 3-5 years of hands-on experience with Cisco networking technologies. Strong knowledge of TCP/IP, BGP, OSPF, EIGRP, STP, HSRP, and VPNs . Experience with Cisco ASA and Firepower Familiarity with network monitoring tools (e.g., SolarWinds) Proficiency in troubleshooting Layer 2/3 issues . Strong documentation and communication skills. Preferred Qualifications: Familiarity with SD-WAN and software-defined networking (SDN) . Experience with ServiceNow for ITSM processes . Understanding of IT asset management (ITAM) best practices .
Network Engineer (TS/SCI)- Senior & Mid
Vexterra Group Bethesda, Maryland
Job Description Job Description Vexterra Group is currently searching for a TS/SCI cleared network engineer to provide the following database system support: Primary Responsibilities Provide network project engineering support to replace and consolidate End of Life (EOL) Controlled Interfaces with new Controlled Interfaces Use an Agile framework and sprint cycle timeframe to track project task and user stories within Jira Develop and document a process and implement said process across Controlled Interfaces, developing network designs to replace and consolidate Controlled Interfaces Assess impact to network performance when consolidating Controlled Interfaces and provided guidance on the most practical technical approach to ensure effective integration and optimal network performance, create network scripts and configurations for firewalls and associated network devices such as routers, and switches to support the replacement of Controlled Interfaces, and present network designs to engineering review boards Perform security analyses of network architecture and integrate Controlled Interfaces with network Management Enclaves Align COTS products and commercial solutions to comply with security standards, align proposed network solutions to security policies and standards, and identify and implement network protection solutions when consolidating Controlled Interfaces Provide transition support for End-of-Life network hardware, provide advice and guidance on the most practical technical approach to meeting user requirements, and perform network engineering on specific sensitive Sponsor mission systems Seek opportunities for continuous improvement to support effective and efficient operations Basic Qualifications Requires a bachelor's degree and 10+ years of relevant experience, additional years of experience may be considered in lieu of a degree Demonstrated experience with network security such as firewalls and ACL's. Demonstrated experience working in multivendor Firewall and Network Security appliances such as Cisco, Palo Alto, IXIA, Juniper, and Netscaler. Demonstrated experience working in Local Area Network (LAN) environments. Demonstrated experience working in Wide Area Network (WAN) environments. Demonstrated experience working with TCP IP protocol suite, IP subnets and masking, and routing protocols. Demonstrated experience explaining protocols, technical procedures and processes clearly and accurately to both technical and non-technical audiences. Demonstrated experience developing network designs within and across multiple networks in datacenters and the Cloud. Demonstrated experience developing network designs. Demonstrated experience with Agile, Jira, or Scrum, Kanban, or SAFe Demonstrated experience using JIRA, or Confluence Demonstrated experience designing enterprise scale networking solutions Experience supervising others Cisco Certified Network Associate - (CCNA) Certification Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP along with an appropriate computing environment (CE) certification) Clearance TS/SCI clearance with Polygraph required US Citizenship is required due to the nature of the government contracts we support. Preferred Qualifications Experience with Junos Space Network Management Platform Experience applying Security Technical Implementation Guides (STIGs) Experience deploying/utilizing Cisco Identity Services Engine Experience with PowerShell DHCP Knowledge of complex configuration management techniques and requirements appropriate to manage base level network systems Knowledge of DoD networks and DoD network limitations in an IT-related field Experience with VMWare Component Protection (VMCP) Juniper Network Certified Internet Associate-Junos Certification (JNCIA-Junos) Juniper Networks Certified Specialist - Enterprise Routing and Switching (JNCIS-ENT) Highly Preferred: Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Expert (CCIE) Powered by JazzHR lDXKb08Xt9
11/03/2026
Full time
Job Description Job Description Vexterra Group is currently searching for a TS/SCI cleared network engineer to provide the following database system support: Primary Responsibilities Provide network project engineering support to replace and consolidate End of Life (EOL) Controlled Interfaces with new Controlled Interfaces Use an Agile framework and sprint cycle timeframe to track project task and user stories within Jira Develop and document a process and implement said process across Controlled Interfaces, developing network designs to replace and consolidate Controlled Interfaces Assess impact to network performance when consolidating Controlled Interfaces and provided guidance on the most practical technical approach to ensure effective integration and optimal network performance, create network scripts and configurations for firewalls and associated network devices such as routers, and switches to support the replacement of Controlled Interfaces, and present network designs to engineering review boards Perform security analyses of network architecture and integrate Controlled Interfaces with network Management Enclaves Align COTS products and commercial solutions to comply with security standards, align proposed network solutions to security policies and standards, and identify and implement network protection solutions when consolidating Controlled Interfaces Provide transition support for End-of-Life network hardware, provide advice and guidance on the most practical technical approach to meeting user requirements, and perform network engineering on specific sensitive Sponsor mission systems Seek opportunities for continuous improvement to support effective and efficient operations Basic Qualifications Requires a bachelor's degree and 10+ years of relevant experience, additional years of experience may be considered in lieu of a degree Demonstrated experience with network security such as firewalls and ACL's. Demonstrated experience working in multivendor Firewall and Network Security appliances such as Cisco, Palo Alto, IXIA, Juniper, and Netscaler. Demonstrated experience working in Local Area Network (LAN) environments. Demonstrated experience working in Wide Area Network (WAN) environments. Demonstrated experience working with TCP IP protocol suite, IP subnets and masking, and routing protocols. Demonstrated experience explaining protocols, technical procedures and processes clearly and accurately to both technical and non-technical audiences. Demonstrated experience developing network designs within and across multiple networks in datacenters and the Cloud. Demonstrated experience developing network designs. Demonstrated experience with Agile, Jira, or Scrum, Kanban, or SAFe Demonstrated experience using JIRA, or Confluence Demonstrated experience designing enterprise scale networking solutions Experience supervising others Cisco Certified Network Associate - (CCNA) Certification Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP along with an appropriate computing environment (CE) certification) Clearance TS/SCI clearance with Polygraph required US Citizenship is required due to the nature of the government contracts we support. Preferred Qualifications Experience with Junos Space Network Management Platform Experience applying Security Technical Implementation Guides (STIGs) Experience deploying/utilizing Cisco Identity Services Engine Experience with PowerShell DHCP Knowledge of complex configuration management techniques and requirements appropriate to manage base level network systems Knowledge of DoD networks and DoD network limitations in an IT-related field Experience with VMWare Component Protection (VMCP) Juniper Network Certified Internet Associate-Junos Certification (JNCIA-Junos) Juniper Networks Certified Specialist - Enterprise Routing and Switching (JNCIS-ENT) Highly Preferred: Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Expert (CCIE) Powered by JazzHR lDXKb08Xt9
Senior Network Engineer
LinTech Global San Antonio, Texas
Job Description Job Description Dexian Government Solutions is recruiting for a Senior Network Engineer to support our proposal effort at the DHA in San Antonio, TX. Description The Senior Network Engineer for CONUS supports the medical mission of the DoD and ensures that the highly complex and technical requirements related to the infrastructure are addressed. The Senior Network Engineer for Europe is a key personnel position, and identifies and resolves larger, more complex LAN/WLAN/WAN network problems and issues, researches network-level problems using network management tools, and is responsible for providing high-level installation, configuration, documentation, management, and troubleshooting of LAN/WLAN/WAN communication equipment for all DHA networked facilities within the European Region. Serves as the regional point of contact for network issues, configuration management, and communications interconnection, addressing, and multi-protocol routing and network management. Advises and consults with Government staff, agencies, and other contractor representatives involved with LAN/WLAN/WAN design, network implementation, network deployment, and network management to ensure the LAN/WLAN/WAN adequately supports the MHS mission and provides optimal performance. Interfaces with and leads Network Specialists and internal or external organizations to resolve LAN/WLAN/WAN issues. Required to resolve technical issues associated with network and routing protocols at all levels of the OSI model through the use of diagnostics and network administration tools such as Orion SolarWinds, ARMIS, and Ansible. An understanding of Management Information Blocks (MIB) and MRTG is required to measure, plan, and execute methodologies that ensure high performance levels and minimum downtime. Responsible for the increasing levels of LAN/WLAN/WAN security in maintaining the LAN/WLAN-WAN barrier systems responsible for preventing unauthorized access to MTF systems. In order to meet these requirements, the Senior Network Engineer must be capable of establishing and configuring network firewalls, VPN devices, and Intrusion Detection Systems (IDS). Responsible for: Providing written recommendations to personnel in the field, whether a change to network-level operations or an enhancement to the network (tuning or upgrade), and documenting the change via a ticket, creating a written standard, or updating existing written standards in coordination with the NetMOD Network Standards Team. Studying vendor products to determine which components and configurations best meet the requirements of DoD and MTFs in the Europe region. Establishing and implementing LAN/WLAN/WAN procedures and standards to ensure compliance with DoD, DHA, and DHA European Regional Command objectives and policies. Communicating with key customers on the status of all network support requests. Continuously evaluating and resolving complex technical issues associated with network and routing protocols at all levels of the OSI model through the use of diagnostics and network administration tools. Providing proactive input on policies and issues related to standardization, and developing and writing policies and procedures that identify best-practice solutions for LAN/WLAN/WAN operations. Defining and establishing minimum standards related to LAN/WLAN/WAN access and its impact on overall network operations. Leading and participating in other projects and support as the need arises. Must be able to communicate effectively with a broad audience, including Government officials, medical professionals, and highly specialized technical personnel, both verbally and in writing. Experience Requirements Mastery of standard networking protocols and technologies, such as TCP/IP, XDM, HTTP, HTTPS, SMTP, SNMP, DNS, DHCP, RSTP, VRRP, Berkeley Internet Name Domain (BIND), EIGRP, BGP, OSPF, Point to Point Protocol (PPP), High-Level Data Link Control (HDLC), V.35, and RS-449, and a clear understanding of the 802.1d, 802.1q, 802.1w, 802.3, 802.5, 802.10, 802.11, 802.3u, 803.2, and 802.3z communications and Internet standards. Clear understanding of and direct experience with synchronous and asynchronous communications, Ethernet, Fast Ethernet, Gigabit Ethernet, FDDI, ATM, and other communications media in use by the DoD and DHA. Experience with various Optical Time Domain Reflectometers (OTDR), cable testers, network sniffers, and EIA/TIA cable standards and specifications. Mastery-level experience in routed, switched, and shared LAN environments operating current supported versions of Microsoft OS, Windows Active Directory, UNIX, and OpenVMS, and employing routers, switches, and terminal servers, as well as various local and long-haul WAN connectivity. Experience with DoD Health Care Information Systems is required. A range of assignments in technical tasks directly related to the Europe region area of responsibility. Expertise in Windows networks, Cisco Systems, and Orion SolarWinds. Experience with Zero Trust Architectures and Methodologies is desired. Ability to carry out the functions of all subordinate positions in this Labor Category, should the individual be tasked with traveling to any site covered by this contract. Education Requirements Bachelor's Degree in Computer Sciences, Engineering, a technical discipline, or a related field, and five (5) years of directly related experience; or successful completion of a certified Technical or Vocational School and ten (10) years of directly related experience gained through progressively higher levels of complexity. Clearance Requirements Active SECRET security level designation is required for this position. Certification Requirements Information Assurance Manager (IAM) Level III, or equivalent certification, per DoD 8570.01-M, "Information Assurance Workforce Improvement Program" (most recent version), in compliance with DoD Directive 8570.01. Cisco Certified Network Professional (CCNP) Certified Information Systems Security Professional (CISSP) Company Description Dexian Government Solutions is an award-winning, ISO 9001:2015 certified, business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. Dexian Government Solutions has received several recognitions, including rankings on "Top 50 Companies to Watch
11/03/2026
Full time
Job Description Job Description Dexian Government Solutions is recruiting for a Senior Network Engineer to support our proposal effort at the DHA in San Antonio, TX. Description The Senior Network Engineer for CONUS supports the medical mission of the DoD and ensures that the highly complex and technical requirements related to the infrastructure are addressed. The Senior Network Engineer for Europe is a key personnel position, and identifies and resolves larger, more complex LAN/WLAN/WAN network problems and issues, researches network-level problems using network management tools, and is responsible for providing high-level installation, configuration, documentation, management, and troubleshooting of LAN/WLAN/WAN communication equipment for all DHA networked facilities within the European Region. Serves as the regional point of contact for network issues, configuration management, and communications interconnection, addressing, and multi-protocol routing and network management. Advises and consults with Government staff, agencies, and other contractor representatives involved with LAN/WLAN/WAN design, network implementation, network deployment, and network management to ensure the LAN/WLAN/WAN adequately supports the MHS mission and provides optimal performance. Interfaces with and leads Network Specialists and internal or external organizations to resolve LAN/WLAN/WAN issues. Required to resolve technical issues associated with network and routing protocols at all levels of the OSI model through the use of diagnostics and network administration tools such as Orion SolarWinds, ARMIS, and Ansible. An understanding of Management Information Blocks (MIB) and MRTG is required to measure, plan, and execute methodologies that ensure high performance levels and minimum downtime. Responsible for the increasing levels of LAN/WLAN/WAN security in maintaining the LAN/WLAN-WAN barrier systems responsible for preventing unauthorized access to MTF systems. In order to meet these requirements, the Senior Network Engineer must be capable of establishing and configuring network firewalls, VPN devices, and Intrusion Detection Systems (IDS). Responsible for: Providing written recommendations to personnel in the field, whether a change to network-level operations or an enhancement to the network (tuning or upgrade), and documenting the change via a ticket, creating a written standard, or updating existing written standards in coordination with the NetMOD Network Standards Team. Studying vendor products to determine which components and configurations best meet the requirements of DoD and MTFs in the Europe region. Establishing and implementing LAN/WLAN/WAN procedures and standards to ensure compliance with DoD, DHA, and DHA European Regional Command objectives and policies. Communicating with key customers on the status of all network support requests. Continuously evaluating and resolving complex technical issues associated with network and routing protocols at all levels of the OSI model through the use of diagnostics and network administration tools. Providing proactive input on policies and issues related to standardization, and developing and writing policies and procedures that identify best-practice solutions for LAN/WLAN/WAN operations. Defining and establishing minimum standards related to LAN/WLAN/WAN access and its impact on overall network operations. Leading and participating in other projects and support as the need arises. Must be able to communicate effectively with a broad audience, including Government officials, medical professionals, and highly specialized technical personnel, both verbally and in writing. Experience Requirements Mastery of standard networking protocols and technologies, such as TCP/IP, XDM, HTTP, HTTPS, SMTP, SNMP, DNS, DHCP, RSTP, VRRP, Berkeley Internet Name Domain (BIND), EIGRP, BGP, OSPF, Point to Point Protocol (PPP), High-Level Data Link Control (HDLC), V.35, and RS-449, and a clear understanding of the 802.1d, 802.1q, 802.1w, 802.3, 802.5, 802.10, 802.11, 802.3u, 803.2, and 802.3z communications and Internet standards. Clear understanding of and direct experience with synchronous and asynchronous communications, Ethernet, Fast Ethernet, Gigabit Ethernet, FDDI, ATM, and other communications media in use by the DoD and DHA. Experience with various Optical Time Domain Reflectometers (OTDR), cable testers, network sniffers, and EIA/TIA cable standards and specifications. Mastery-level experience in routed, switched, and shared LAN environments operating current supported versions of Microsoft OS, Windows Active Directory, UNIX, and OpenVMS, and employing routers, switches, and terminal servers, as well as various local and long-haul WAN connectivity. Experience with DoD Health Care Information Systems is required. A range of assignments in technical tasks directly related to the Europe region area of responsibility. Expertise in Windows networks, Cisco Systems, and Orion SolarWinds. Experience with Zero Trust Architectures and Methodologies is desired. Ability to carry out the functions of all subordinate positions in this Labor Category, should the individual be tasked with traveling to any site covered by this contract. Education Requirements Bachelor's Degree in Computer Sciences, Engineering, a technical discipline, or a related field, and five (5) years of directly related experience; or successful completion of a certified Technical or Vocational School and ten (10) years of directly related experience gained through progressively higher levels of complexity. Clearance Requirements Active SECRET security level designation is required for this position. Certification Requirements Information Assurance Manager (IAM) Level III, or equivalent certification, per DoD 8570.01-M, "Information Assurance Workforce Improvement Program" (most recent version), in compliance with DoD Directive 8570.01. Cisco Certified Network Professional (CCNP) Certified Information Systems Security Professional (CISSP) Company Description Dexian Government Solutions is an award-winning, ISO 9001:2015 certified, business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. Dexian Government Solutions has received several recognitions, including rankings on "Top 50 Companies to Watch
Access Control Systems Specialist
The Contractor Consultants Dallas, Texas
Job Description Job Description Access Control Systems Specialist Company: Tetra Location: Dallas, TX (On-Site Required) Salary: $80,000-$105,000 annually, depending on experience Employment Type: Full-Time Industry: Low Voltage / Security Systems / Technology Integration Department: Operations About the Position Tetra is seeking a highly skilled Senior Low Voltage Systems Integration Specialist to join our growing Operations team in North Richland Hills, TX. This is a hands-on technical position for an experienced professional who specializes in programming, configuring, integrating, and troubleshooting advanced low-voltage systems. In this role, you will take ownership of preparing and testing systems before they are deployed to customer locations. You'll also serve as a senior technical resource for our field installation teams and clients, providing advanced remote support and resolving complex system challenges. We are looking for someone who understands the complete picture of low-voltage technology, from hardware and software to networking, programming, and system integrations. This is not a traditional IT helpdesk role. We need an experienced systems integration professional who can independently diagnose complex issues, develop reliable solutions, and help improve technical standards across our organization. If you enjoy working with advanced technology, solving challenging problems, and being the person others turn to for technical expertise, this could be an excellent opportunity for you. Key Responsibilities Systems Programming, Configuration & Testing Configure, program, and thoroughly test low-voltage systems before installation. Pre-build and program access control panels, user credentials, permissions, and controller logic. Configure CCTV systems, IP cameras, video management systems (VMS), and recording equipment. Set up network infrastructure, including VLANs, managed switches, IP addressing, firewalls, and VPN connections. Program A/V processors, control systems, intercoms, and gate operator integrations. Integrate multiple technologies, including access control, surveillance, intercoms, fire alarm interfaces, and A/V systems. Install firmware updates, verify compatibility, and create system configuration backups. Perform bench testing and simulate real-world operating conditions to identify issues before deployment. Verify that all systems are fully programmed, functional, tested, and documented before leaving the office. Advanced Troubleshooting & Field Support Serve as the primary escalation point for complex technical issues encountered by field technicians. Provide real-time remote troubleshooting and technical support for installations throughout DFW, Austin, and San Antonio. Diagnose and resolve network conflicts, programming errors, hardware issues, and system integration failures. Access systems securely through VPNs and remote management platforms. Guide field technicians through troubleshooting processes to reduce downtime and unnecessary service calls. Identify recurring technical issues and implement solutions to prevent future problems. Collaborate with field leadership to improve troubleshooting skills and installation quality. Client Technical Support & System Optimization Provide advanced remote support to clients experiencing technical issues or requiring system adjustments. Modify access control permissions, system settings, and security workflows. Optimize video surveillance analytics, remote viewing capabilities, and recording configurations. Troubleshoot and fine-tune integrated audio/video and control systems. Perform system health checks, firmware updates, and remote diagnostics. Help clients maximize the capabilities and performance of their installed systems. Maintain a professional, solutions-focused approach when communicating with customers. Technical Documentation & Quality Control Develop and maintain detailed system documentation, including IP schemas, network maps, wiring diagrams, and programming records. Create and maintain configuration backups, firmware records, and integration diagrams. Document system architecture and troubleshooting procedures for future reference. Maintain secure protocols for storing and managing remote access credentials. Establish consistent programming and documentation standards. Ensure field technicians have the information needed to complete installations efficiently and accurately. Technical Training & Continuous Improvement Identify recurring installation issues involving wiring, equipment selection, programming, and system configuration. Provide technical guidance and coaching to field installation teams. Recommend training opportunities based on observed technical knowledge gaps. Work with Operations leadership to improve system reliability and technical performance. Stay current with manufacturer updates, new technologies, software releases, and industry best practices. Support ongoing improvements in installation efficiency, first-time fix rates, and service quality. Required Qualifications 5+ years of professional experience in low-voltage systems integration, commercial security systems, or a closely related technical field. Advanced hands-on experience configuring and programming commercial access control systems. Strong knowledge of CCTV, IP cameras, and video management systems (VMS). Experience with network configuration, including TCP/IP, VLANs, DHCP, static IP addressing, managed switches, firewalls, and VPNs. Working knowledge of commercial A/V systems, control programming, and system integrations. Experience integrating access control, surveillance, intercom, and other low-voltage technologies. Ability to read and interpret technical drawings, wiring diagrams, and network schematics. Strong understanding of relay logic, hardware configurations, and system troubleshooting. Experience with software programming, firmware updates, and system configuration management. Proven ability to diagnose complex technical problems and implement effective solutions. Strong written communication and technical documentation skills. Excellent organizational skills and attention to detail. Ability to manage multiple priorities and troubleshoot effectively under pressure. Ability to work independently while collaborating with field technicians and Operations leadership. Must be able to work on-site in North Richland Hills, TX. Preferred Qualifications Experience with enterprise-level access control and video surveillance platforms. Knowledge of commercial door hardware, including magnetic locks, electric strikes, and electrified trim. Understanding of fire alarm interfaces, emergency door release logic, and applicable life safety requirements. Experience with cloud-based and on-premises security system architecture. Familiarity with API integrations and multi-site system configurations. Experience with A/V signal flow, DSP programming, HDMI matrix systems, and networked A/V. Knowledge of Power over Ethernet (PoE), bandwidth calculations, and video storage requirements. Experience programming intercoms, gate operators, and integrated building security systems. Manufacturer certifications in access control, CCTV, networking, or A/V technologies. Previous experience mentoring technicians or serving as a senior technical support resource. What We're Looking For Our ideal candidate is a technically driven professional who takes pride in delivering reliable, high-quality systems. You should be someone who: Takes ownership of technical challenges from start to finish. Enjoys solving complex problems and identifying root causes. Is proactive about preventing issues rather than simply reacting to them. Understands the importance of thorough testing and documentation. Communicates effectively with technicians, leadership, and customers. Enjoys helping others improve their technical skills. Stays current with new technologies and industry advancements. Maintains a positive, professional attitude when handling challenging situations. What Success Looks Like As our Senior Low Voltage Systems Integration Specialist, you will play an important role in improving the efficiency, reliability, and overall quality of our operations. Success in this position includes: Ensuring systems are fully programmed and tested before deployment. Reducing field installation downtime and repeat service calls. Increasing first-time installation and repair success rates. Improving the quality and completeness of technical documentation. Resolving complex technical issues efficiently. Strengthening field technicians' troubleshooting capabilities. Improving customer satisfaction through reliable system performance. Compensation & Incentives Annual Base Salary: $80,000-$105,000, based on experience and technical qualifications. Quarterly performance incentives may be available based on operational improvements, reduced service callbacks . click apply for full job details
11/03/2026
Full time
Job Description Job Description Access Control Systems Specialist Company: Tetra Location: Dallas, TX (On-Site Required) Salary: $80,000-$105,000 annually, depending on experience Employment Type: Full-Time Industry: Low Voltage / Security Systems / Technology Integration Department: Operations About the Position Tetra is seeking a highly skilled Senior Low Voltage Systems Integration Specialist to join our growing Operations team in North Richland Hills, TX. This is a hands-on technical position for an experienced professional who specializes in programming, configuring, integrating, and troubleshooting advanced low-voltage systems. In this role, you will take ownership of preparing and testing systems before they are deployed to customer locations. You'll also serve as a senior technical resource for our field installation teams and clients, providing advanced remote support and resolving complex system challenges. We are looking for someone who understands the complete picture of low-voltage technology, from hardware and software to networking, programming, and system integrations. This is not a traditional IT helpdesk role. We need an experienced systems integration professional who can independently diagnose complex issues, develop reliable solutions, and help improve technical standards across our organization. If you enjoy working with advanced technology, solving challenging problems, and being the person others turn to for technical expertise, this could be an excellent opportunity for you. Key Responsibilities Systems Programming, Configuration & Testing Configure, program, and thoroughly test low-voltage systems before installation. Pre-build and program access control panels, user credentials, permissions, and controller logic. Configure CCTV systems, IP cameras, video management systems (VMS), and recording equipment. Set up network infrastructure, including VLANs, managed switches, IP addressing, firewalls, and VPN connections. Program A/V processors, control systems, intercoms, and gate operator integrations. Integrate multiple technologies, including access control, surveillance, intercoms, fire alarm interfaces, and A/V systems. Install firmware updates, verify compatibility, and create system configuration backups. Perform bench testing and simulate real-world operating conditions to identify issues before deployment. Verify that all systems are fully programmed, functional, tested, and documented before leaving the office. Advanced Troubleshooting & Field Support Serve as the primary escalation point for complex technical issues encountered by field technicians. Provide real-time remote troubleshooting and technical support for installations throughout DFW, Austin, and San Antonio. Diagnose and resolve network conflicts, programming errors, hardware issues, and system integration failures. Access systems securely through VPNs and remote management platforms. Guide field technicians through troubleshooting processes to reduce downtime and unnecessary service calls. Identify recurring technical issues and implement solutions to prevent future problems. Collaborate with field leadership to improve troubleshooting skills and installation quality. Client Technical Support & System Optimization Provide advanced remote support to clients experiencing technical issues or requiring system adjustments. Modify access control permissions, system settings, and security workflows. Optimize video surveillance analytics, remote viewing capabilities, and recording configurations. Troubleshoot and fine-tune integrated audio/video and control systems. Perform system health checks, firmware updates, and remote diagnostics. Help clients maximize the capabilities and performance of their installed systems. Maintain a professional, solutions-focused approach when communicating with customers. Technical Documentation & Quality Control Develop and maintain detailed system documentation, including IP schemas, network maps, wiring diagrams, and programming records. Create and maintain configuration backups, firmware records, and integration diagrams. Document system architecture and troubleshooting procedures for future reference. Maintain secure protocols for storing and managing remote access credentials. Establish consistent programming and documentation standards. Ensure field technicians have the information needed to complete installations efficiently and accurately. Technical Training & Continuous Improvement Identify recurring installation issues involving wiring, equipment selection, programming, and system configuration. Provide technical guidance and coaching to field installation teams. Recommend training opportunities based on observed technical knowledge gaps. Work with Operations leadership to improve system reliability and technical performance. Stay current with manufacturer updates, new technologies, software releases, and industry best practices. Support ongoing improvements in installation efficiency, first-time fix rates, and service quality. Required Qualifications 5+ years of professional experience in low-voltage systems integration, commercial security systems, or a closely related technical field. Advanced hands-on experience configuring and programming commercial access control systems. Strong knowledge of CCTV, IP cameras, and video management systems (VMS). Experience with network configuration, including TCP/IP, VLANs, DHCP, static IP addressing, managed switches, firewalls, and VPNs. Working knowledge of commercial A/V systems, control programming, and system integrations. Experience integrating access control, surveillance, intercom, and other low-voltage technologies. Ability to read and interpret technical drawings, wiring diagrams, and network schematics. Strong understanding of relay logic, hardware configurations, and system troubleshooting. Experience with software programming, firmware updates, and system configuration management. Proven ability to diagnose complex technical problems and implement effective solutions. Strong written communication and technical documentation skills. Excellent organizational skills and attention to detail. Ability to manage multiple priorities and troubleshoot effectively under pressure. Ability to work independently while collaborating with field technicians and Operations leadership. Must be able to work on-site in North Richland Hills, TX. Preferred Qualifications Experience with enterprise-level access control and video surveillance platforms. Knowledge of commercial door hardware, including magnetic locks, electric strikes, and electrified trim. Understanding of fire alarm interfaces, emergency door release logic, and applicable life safety requirements. Experience with cloud-based and on-premises security system architecture. Familiarity with API integrations and multi-site system configurations. Experience with A/V signal flow, DSP programming, HDMI matrix systems, and networked A/V. Knowledge of Power over Ethernet (PoE), bandwidth calculations, and video storage requirements. Experience programming intercoms, gate operators, and integrated building security systems. Manufacturer certifications in access control, CCTV, networking, or A/V technologies. Previous experience mentoring technicians or serving as a senior technical support resource. What We're Looking For Our ideal candidate is a technically driven professional who takes pride in delivering reliable, high-quality systems. You should be someone who: Takes ownership of technical challenges from start to finish. Enjoys solving complex problems and identifying root causes. Is proactive about preventing issues rather than simply reacting to them. Understands the importance of thorough testing and documentation. Communicates effectively with technicians, leadership, and customers. Enjoys helping others improve their technical skills. Stays current with new technologies and industry advancements. Maintains a positive, professional attitude when handling challenging situations. What Success Looks Like As our Senior Low Voltage Systems Integration Specialist, you will play an important role in improving the efficiency, reliability, and overall quality of our operations. Success in this position includes: Ensuring systems are fully programmed and tested before deployment. Reducing field installation downtime and repeat service calls. Increasing first-time installation and repair success rates. Improving the quality and completeness of technical documentation. Resolving complex technical issues efficiently. Strengthening field technicians' troubleshooting capabilities. Improving customer satisfaction through reliable system performance. Compensation & Incentives Annual Base Salary: $80,000-$105,000, based on experience and technical qualifications. Quarterly performance incentives may be available based on operational improvements, reduced service callbacks . click apply for full job details
Senior Network Security Engineer
NPO USA Chicago, Illinois
Job Description Job Description About Us: NPO Torino is a specialized Digital Transformation company, recently acquired by the Fondo Italiano d'Investimento (Italian Investment Fund). With our headquarters in Turin and an operational presence in the United States and Brazil, we support companies in their technological evolution journey by combining consulting expertise with advanced IT solutions. We offer services in cloud computing, cybersecurity, AI for business, FinOps, system integration, and IT governance, featuring a customized and results-driven approach. Our mission is to simplify digital complexity and transform it into strategic value for enterprises. Backed by the Fondo Italiano d'Investimento , NPO Torino is accelerating its growth as a partner of choice for companies looking to tackle innovation challenges with vision, pragmatism, and sustainability. Salary range $80K to $92K. Work is partially remote with occasional travel to USA, and in Canada. Role Description: We are looking for a highly qualified Senior Network Security Engineer to join our Network & Security Business Unit. The professional will be responsible for the design, implementation, maintenance, and troubleshooting of complex network security infrastructures. The ideal candidate has deep, vertical expertise with leading security vendors (Fortinet, Palo Alto Networks, Cisco, F5) and a proven track record of managing modern architectures, including SASE solutions. Key Responsibilities: Design and manage security architectures based on Next-Generation Firewalls (NGFW). Implement and manage SASE (Secure Access Service Edge) solutions for distributed environments. Perform configuration , policy management, and advanced troubleshooting on multi-vendor equipment. Manage perimeter and internal security within Enterprise environments. Conduct log analysis, incident management, and system hardening. Provide technical mentoring for junior team members (optional, if required). Fundamental Technical Requirements (Must-Have) The candidate must demonstrate practical, in-depth, hands-on experience with the following technologies: Palo Alto Networks: Advanced configuration and management of NGFW (PA Series). Solid experience with Panorama for centralized management. Proven experience with SASE solutions (Prisma Access) and GlobalProtect. Fortinet: Advanced management of FortiGate (including VDOM, SD-WAN, SSL Inspection). Experience with the wider Fortinet ecosystem (FortiManager, FortiAnalyzer). Cisco Security: Experience with Cisco Security solutions (Firepower/FTD, ASA). Knowledge of Cisco ISE (Identity Services Engine) and TrustSec architectures is a strong plus. F5 Networks: Implementation and management of F5 BIG-IP solutions. Strong configuration and troubleshooting skills on LTM (Local Traffic Manager) and/or APM (Access Policy Manager) / AWAF modules. Soft Skills & Additional Requirements: Minimum of 5+ years of experience in Network Security Engineering roles. Excellent troubleshooting and problem-solving skills under pressure. Preferred Certifications (Nice-to-Have): Palo Alto: PCNSE (Palo Alto Networks Certified Network Security Engineer). Fortinet: NSE 4 / NSE 7. Cisco: CCNP Security or CCIE Security. F5: F5 Certified Administrator (F5-CA) or Technology Specialist (F5-CTS). Introduce Yourself (Screening Questions): "Do you have direct implementation experience with Prisma Access? Can you briefly describe a SASE architecture you have managed?" "Have you ever managed migrations between these vendors (e.g., from Cisco to Fortinet or vice versa)?" What We Offer: Salary commensurate with experience. Structured training and certification plans. Corporate benefits: Welfare Plan, Smart Working.
11/02/2026
Full time
Job Description Job Description About Us: NPO Torino is a specialized Digital Transformation company, recently acquired by the Fondo Italiano d'Investimento (Italian Investment Fund). With our headquarters in Turin and an operational presence in the United States and Brazil, we support companies in their technological evolution journey by combining consulting expertise with advanced IT solutions. We offer services in cloud computing, cybersecurity, AI for business, FinOps, system integration, and IT governance, featuring a customized and results-driven approach. Our mission is to simplify digital complexity and transform it into strategic value for enterprises. Backed by the Fondo Italiano d'Investimento , NPO Torino is accelerating its growth as a partner of choice for companies looking to tackle innovation challenges with vision, pragmatism, and sustainability. Salary range $80K to $92K. Work is partially remote with occasional travel to USA, and in Canada. Role Description: We are looking for a highly qualified Senior Network Security Engineer to join our Network & Security Business Unit. The professional will be responsible for the design, implementation, maintenance, and troubleshooting of complex network security infrastructures. The ideal candidate has deep, vertical expertise with leading security vendors (Fortinet, Palo Alto Networks, Cisco, F5) and a proven track record of managing modern architectures, including SASE solutions. Key Responsibilities: Design and manage security architectures based on Next-Generation Firewalls (NGFW). Implement and manage SASE (Secure Access Service Edge) solutions for distributed environments. Perform configuration , policy management, and advanced troubleshooting on multi-vendor equipment. Manage perimeter and internal security within Enterprise environments. Conduct log analysis, incident management, and system hardening. Provide technical mentoring for junior team members (optional, if required). Fundamental Technical Requirements (Must-Have) The candidate must demonstrate practical, in-depth, hands-on experience with the following technologies: Palo Alto Networks: Advanced configuration and management of NGFW (PA Series). Solid experience with Panorama for centralized management. Proven experience with SASE solutions (Prisma Access) and GlobalProtect. Fortinet: Advanced management of FortiGate (including VDOM, SD-WAN, SSL Inspection). Experience with the wider Fortinet ecosystem (FortiManager, FortiAnalyzer). Cisco Security: Experience with Cisco Security solutions (Firepower/FTD, ASA). Knowledge of Cisco ISE (Identity Services Engine) and TrustSec architectures is a strong plus. F5 Networks: Implementation and management of F5 BIG-IP solutions. Strong configuration and troubleshooting skills on LTM (Local Traffic Manager) and/or APM (Access Policy Manager) / AWAF modules. Soft Skills & Additional Requirements: Minimum of 5+ years of experience in Network Security Engineering roles. Excellent troubleshooting and problem-solving skills under pressure. Preferred Certifications (Nice-to-Have): Palo Alto: PCNSE (Palo Alto Networks Certified Network Security Engineer). Fortinet: NSE 4 / NSE 7. Cisco: CCNP Security or CCIE Security. F5: F5 Certified Administrator (F5-CA) or Technology Specialist (F5-CTS). Introduce Yourself (Screening Questions): "Do you have direct implementation experience with Prisma Access? Can you briefly describe a SASE architecture you have managed?" "Have you ever managed migrations between these vendors (e.g., from Cisco to Fortinet or vice versa)?" What We Offer: Salary commensurate with experience. Structured training and certification plans. Corporate benefits: Welfare Plan, Smart Working.
Field Service Operations Engineer
Danta Technologies Beverly, New Jersey
Job Description Job Description Role : Level 3 Field Service Operations Engineer, Network and Fortinet Location: Burlington City, NJ Rate : $28/hr on W2 JOB DESCRIPTION Level 3 Field Service Operations Engineer, Network and Fortinet 1. Position Summary The Level 3 Field Service Operations Engineer is responsible for advanced technical support of Burlington's network infrastructure, with a primary focus on Fortinet FortiGate firewalls, SD-WAN and associated network devices. The engineer will act as the senior technical escalation point for complex incidents, onsite troubleshooting, hardware replacement, configuration recovery and post-change validation. The role requires close coordination with Field Services, Network Operations, Network Security, NOC, service providers, carriers and Fortinet technical support. Burlington's documented environment includes FortiGate devices at retail stores and FortiGate devices operating as SD-WAN hubs. FortiManager and FortiAnalyzer provide centralized Fortinet management and orchestration. 2. Key Roles and Responsibilities 2.1 FortiGate and Fortinet Device Management Provide Level 3 operational support for Fortinet FortiGate firewalls and SD-WAN devices. Troubleshoot FortiGate hardware, interfaces, routing, policies, NAT, IPsec VPN and SD-WAN issues. Monitor and validate device health, interface status, routing tables, VPN tunnels, CPU, memory and connectivity. Support FortiGate device onboarding, replacement, recovery and RMA activities. Perform pre-change and post-change device-health validation. Support approved FortiOS firmware upgrades and device-lifecycle activities. Troubleshoot FortiGate communication and synchronization with FortiManager. Use FortiAnalyzer for approved log analysis and incident troubleshooting. Coordinate complex product issues with Fortinet TAC. 2.2 Incident and Problem Management Own complex network incidents escalated by L1, L2, NOC or Field Services. Perform end-to-end fault isolation across FortiGate, WAN, LAN, SD-WAN, LTE, routing and IPsec connectivity. Lead technical troubleshooting during critical network incidents. Analyze logs, configurations and network behavior to identify probable root causes. Provide technical findings for Root Cause Analysis and Problem Management. Identify recurring issues and recommend permanent corrective actions. Maintain complete troubleshooting and resolution details in ServiceNow. 2.3 Field Engineer and Smart-Hands Support Provide real-time technical instructions to onsite field engineers. Guide onsite resources through: Device and port identification Power and status checks Cabling and interface validation Console connectivity WAN and LAN cable replacement FortiGate installation and replacement Device boot and recovery checks Coordinate the deployment and use of approved spare equipment. Complete required remote configuration after onsite replacement. Validate device reachability, network connectivity and service restoration. Remain engaged until repair and post-restoration testing are completed. 2.4 Firewall and Security Operations Troubleshoot firewall policies, NAT, traffic flows and deny/permit behavior. Support approved firewall-rule implementation and validation. Maintain compliance with security, access-control and change-management requirements. Support syslog-forwarding and security-monitoring investigations. Escalate suspected security incidents or unauthorized access to the appropriate security team. Ensure that production changes are made only through approved tickets and change records. 2.5 Change, Deployment and Maintenance Participate in planned network changes and maintenance windows. Review implementation, validation and rollback plans. Perform pre-change health checks and readiness validation. Support FortiGate deployment, replacement, migration and firmware activities. Execute approved configuration changes through authorized tools. Complete post-change connectivity and service validation. Support network activities for new stores, relocations, refreshes and closures. Update change records with results, evidence, exceptions and final status. 2.6 Documentation and Knowledge Management Maintain network runbooks, troubleshooting guides, SOPs and knowledge articles. Record detailed technical actions and evidence in ServiceNow. Update asset, serial-number and configuration-item information. Document known errors, recurring issues and field observations. Provide knowledge transfer to L1, L2 and Field Service teams. Recommend opportunities for automation and operational improvement. 3. Required Technical Skills Strong hands-on experience with Fortinet FortiGate NGFW and FortiOS. Experience with FortiManager and FortiAnalyzer. Strong understanding of: Fortinet SD-WAN Firewall policies and NAT IPsec VPN BGP and static routing VLANs and trunking TCP/IP, DNS and DHCP DIA, broadband and LTE connectivity High-availability concepts Experience troubleshooting LAN, WAN and network-security issues. Ability to diagnose issues using FortiGate CLI, logs and centralized management tools. Experience with hardware replacement, RMA and remote field support. Working knowledge of ServiceNow Incident, Problem and Change Management. Familiarity with Cisco switching and Cradlepoint or equivalent LTE devices. 4. Required Experience and Qualifications Bachelor's degree, diploma or equivalent qualification in Information Technology, Telecommunications, Electronics or a related field. Recommended six to ten years of network or network-security experience. Recommended four or more years of hands-on Fortinet/FortiGate experience. Experience supporting large, distributed or multi-site network environments. Demonstrated Level 3 troubleshooting experience involving firewalls, routing, VPN and SD-WAN. Experience coordinating remote field engineers, carriers and OEM support teams. Ability to work during approved maintenance windows, including nights and weekends. Ability to travel to customer sites when required. 5. Preferred Certifications Fortinet Certified Professional, FCP, or equivalent Fortinet certification Fortinet Certified Solution Specialist, FCSS Cisco Certified Network Associate, CCNA Cisco Certified Network Professional, CCNP Enterprise ITIL 4 Foundation CompTIA Network or Security 6. Key Competencies Advanced network fault isolation Fortinet firewall and SD-WAN troubleshooting Critical-incident ownership Clear technical communication Field-engineer coordination Customer and service orientation Accurate technical documentation Change and security discipline Root-cause analysis Vendor and carrier coordination Ability to work effectively under pressure 7. Key Performance Measures Incident response and service-restoration performance Mean time to restore service First-time-fix rate Repeat-incident reduction Successful FortiGate replacement and recovery Change success rate ServiceNow documentation quality Asset and CMDB accuracy Compliance with security and change procedures Knowledge transfer to L1, L2 and Field Service teams Notes :- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Benefits : Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law. The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.
11/01/2026
Full time
Job Description Job Description Role : Level 3 Field Service Operations Engineer, Network and Fortinet Location: Burlington City, NJ Rate : $28/hr on W2 JOB DESCRIPTION Level 3 Field Service Operations Engineer, Network and Fortinet 1. Position Summary The Level 3 Field Service Operations Engineer is responsible for advanced technical support of Burlington's network infrastructure, with a primary focus on Fortinet FortiGate firewalls, SD-WAN and associated network devices. The engineer will act as the senior technical escalation point for complex incidents, onsite troubleshooting, hardware replacement, configuration recovery and post-change validation. The role requires close coordination with Field Services, Network Operations, Network Security, NOC, service providers, carriers and Fortinet technical support. Burlington's documented environment includes FortiGate devices at retail stores and FortiGate devices operating as SD-WAN hubs. FortiManager and FortiAnalyzer provide centralized Fortinet management and orchestration. 2. Key Roles and Responsibilities 2.1 FortiGate and Fortinet Device Management Provide Level 3 operational support for Fortinet FortiGate firewalls and SD-WAN devices. Troubleshoot FortiGate hardware, interfaces, routing, policies, NAT, IPsec VPN and SD-WAN issues. Monitor and validate device health, interface status, routing tables, VPN tunnels, CPU, memory and connectivity. Support FortiGate device onboarding, replacement, recovery and RMA activities. Perform pre-change and post-change device-health validation. Support approved FortiOS firmware upgrades and device-lifecycle activities. Troubleshoot FortiGate communication and synchronization with FortiManager. Use FortiAnalyzer for approved log analysis and incident troubleshooting. Coordinate complex product issues with Fortinet TAC. 2.2 Incident and Problem Management Own complex network incidents escalated by L1, L2, NOC or Field Services. Perform end-to-end fault isolation across FortiGate, WAN, LAN, SD-WAN, LTE, routing and IPsec connectivity. Lead technical troubleshooting during critical network incidents. Analyze logs, configurations and network behavior to identify probable root causes. Provide technical findings for Root Cause Analysis and Problem Management. Identify recurring issues and recommend permanent corrective actions. Maintain complete troubleshooting and resolution details in ServiceNow. 2.3 Field Engineer and Smart-Hands Support Provide real-time technical instructions to onsite field engineers. Guide onsite resources through: Device and port identification Power and status checks Cabling and interface validation Console connectivity WAN and LAN cable replacement FortiGate installation and replacement Device boot and recovery checks Coordinate the deployment and use of approved spare equipment. Complete required remote configuration after onsite replacement. Validate device reachability, network connectivity and service restoration. Remain engaged until repair and post-restoration testing are completed. 2.4 Firewall and Security Operations Troubleshoot firewall policies, NAT, traffic flows and deny/permit behavior. Support approved firewall-rule implementation and validation. Maintain compliance with security, access-control and change-management requirements. Support syslog-forwarding and security-monitoring investigations. Escalate suspected security incidents or unauthorized access to the appropriate security team. Ensure that production changes are made only through approved tickets and change records. 2.5 Change, Deployment and Maintenance Participate in planned network changes and maintenance windows. Review implementation, validation and rollback plans. Perform pre-change health checks and readiness validation. Support FortiGate deployment, replacement, migration and firmware activities. Execute approved configuration changes through authorized tools. Complete post-change connectivity and service validation. Support network activities for new stores, relocations, refreshes and closures. Update change records with results, evidence, exceptions and final status. 2.6 Documentation and Knowledge Management Maintain network runbooks, troubleshooting guides, SOPs and knowledge articles. Record detailed technical actions and evidence in ServiceNow. Update asset, serial-number and configuration-item information. Document known errors, recurring issues and field observations. Provide knowledge transfer to L1, L2 and Field Service teams. Recommend opportunities for automation and operational improvement. 3. Required Technical Skills Strong hands-on experience with Fortinet FortiGate NGFW and FortiOS. Experience with FortiManager and FortiAnalyzer. Strong understanding of: Fortinet SD-WAN Firewall policies and NAT IPsec VPN BGP and static routing VLANs and trunking TCP/IP, DNS and DHCP DIA, broadband and LTE connectivity High-availability concepts Experience troubleshooting LAN, WAN and network-security issues. Ability to diagnose issues using FortiGate CLI, logs and centralized management tools. Experience with hardware replacement, RMA and remote field support. Working knowledge of ServiceNow Incident, Problem and Change Management. Familiarity with Cisco switching and Cradlepoint or equivalent LTE devices. 4. Required Experience and Qualifications Bachelor's degree, diploma or equivalent qualification in Information Technology, Telecommunications, Electronics or a related field. Recommended six to ten years of network or network-security experience. Recommended four or more years of hands-on Fortinet/FortiGate experience. Experience supporting large, distributed or multi-site network environments. Demonstrated Level 3 troubleshooting experience involving firewalls, routing, VPN and SD-WAN. Experience coordinating remote field engineers, carriers and OEM support teams. Ability to work during approved maintenance windows, including nights and weekends. Ability to travel to customer sites when required. 5. Preferred Certifications Fortinet Certified Professional, FCP, or equivalent Fortinet certification Fortinet Certified Solution Specialist, FCSS Cisco Certified Network Associate, CCNA Cisco Certified Network Professional, CCNP Enterprise ITIL 4 Foundation CompTIA Network or Security 6. Key Competencies Advanced network fault isolation Fortinet firewall and SD-WAN troubleshooting Critical-incident ownership Clear technical communication Field-engineer coordination Customer and service orientation Accurate technical documentation Change and security discipline Root-cause analysis Vendor and carrier coordination Ability to work effectively under pressure 7. Key Performance Measures Incident response and service-restoration performance Mean time to restore service First-time-fix rate Repeat-incident reduction Successful FortiGate replacement and recovery Change success rate ServiceNow documentation quality Asset and CMDB accuracy Compliance with security and change procedures Knowledge transfer to L1, L2 and Field Service teams Notes :- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Benefits : Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law. The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.
Technology Solutions Specialist
TSG - The Sheridan Group Abbottstown, Pennsylvania
TSG - The Sheridan Group seeks a Technology Solutions Specialist to support digital tools and data-driven communications for public affairs and advocacy campaigns. In this role, you will help evaluate, configure, and maintain technology platforms used for email, CRM, analytics, and online advocacy. You will assist in building reports and dashboards, troubleshooting technical issues, and coordinating with vendors. Working closely with strategists and senior leaders, you will translate campaign goals into practical tech solutions, document workflows, and train internal users to ensure effective, secure, and reliable use of TSG's technology stack. Responsibilities Support configuration and maintenance of CRM, email, and advocacy platforms used in public affairs campaigns. Build and maintain reports and dashboards to track campaign and client performance. Troubleshoot platform and data issues, coordinating with internal users and external vendors. Assist in evaluating, selecting, and integrating new technology tools into TSG's stack. Document workflows, data standards, and platform usage guidelines. Train staff on core digital and data tools to ensure consistent adoption and best practices. Support data hygiene, segmentation, and list management for campaigns. Collaborate with strategists and senior leaders to translate campaign goals into practical tech solutions. Required Skills Marketing automation platforms CRM systems (Salesforce or similar) Data analytics and reporting Excel or Google Sheets Basic SQL or database querying API or integration tools Email campaign tools Digital advocacy platforms Data visualization dashboards Technical documentation
11/01/2026
Full time
TSG - The Sheridan Group seeks a Technology Solutions Specialist to support digital tools and data-driven communications for public affairs and advocacy campaigns. In this role, you will help evaluate, configure, and maintain technology platforms used for email, CRM, analytics, and online advocacy. You will assist in building reports and dashboards, troubleshooting technical issues, and coordinating with vendors. Working closely with strategists and senior leaders, you will translate campaign goals into practical tech solutions, document workflows, and train internal users to ensure effective, secure, and reliable use of TSG's technology stack. Responsibilities Support configuration and maintenance of CRM, email, and advocacy platforms used in public affairs campaigns. Build and maintain reports and dashboards to track campaign and client performance. Troubleshoot platform and data issues, coordinating with internal users and external vendors. Assist in evaluating, selecting, and integrating new technology tools into TSG's stack. Document workflows, data standards, and platform usage guidelines. Train staff on core digital and data tools to ensure consistent adoption and best practices. Support data hygiene, segmentation, and list management for campaigns. Collaborate with strategists and senior leaders to translate campaign goals into practical tech solutions. Required Skills Marketing automation platforms CRM systems (Salesforce or similar) Data analytics and reporting Excel or Google Sheets Basic SQL or database querying API or integration tools Email campaign tools Digital advocacy platforms Data visualization dashboards Technical documentation
Technology Solutions Specialist
TSG - The Sheridan Group Westminster, Maryland
TSG - The Sheridan Group seeks a Technology Solutions Specialist to support digital tools that power strategic communications and public affairs campaigns. In this client-facing role, you will configure, test, and maintain CRMs, advocacy and email platforms, and data dashboards that help partners influence policy and manage reputation. You'll translate campaign needs into technical requirements, troubleshoot issues, and document workflows. Working closely with senior strategists, you'll help design efficient, data-informed solutions while gaining exposure to high-impact advocacy, media, and public policy initiatives in a fast-paced, collaborative firm. Responsibilities Configure, maintain, and optimize CRM, advocacy, and email platforms for client campaigns. Translate campaign and client needs into clear technical requirements and workflows. Build and maintain data dashboards and reports to track campaign performance. Troubleshoot platform, data, and integration issues and coordinate resolutions. Perform quality assurance testing on new features, data flows, and integrations. Document processes, configurations, and best practices for internal and client use. Collaborate with strategists to design technology solutions that support advocacy and communications goals. Support data hygiene, segmentation, and list management across platforms. Assist in onboarding and training internal teams and clients on key tools. Monitor industry and platform updates to recommend improvements and efficiencies. Required Skills CRM administration Marketing automation platforms Advocacy and email platforms Data analysis and reporting Dashboard creation (e.g., Tableau, Power BI) SQL or database querying API integrations Technical requirements gathering Quality assurance and testing Technical documentation
11/01/2026
Full time
TSG - The Sheridan Group seeks a Technology Solutions Specialist to support digital tools that power strategic communications and public affairs campaigns. In this client-facing role, you will configure, test, and maintain CRMs, advocacy and email platforms, and data dashboards that help partners influence policy and manage reputation. You'll translate campaign needs into technical requirements, troubleshoot issues, and document workflows. Working closely with senior strategists, you'll help design efficient, data-informed solutions while gaining exposure to high-impact advocacy, media, and public policy initiatives in a fast-paced, collaborative firm. Responsibilities Configure, maintain, and optimize CRM, advocacy, and email platforms for client campaigns. Translate campaign and client needs into clear technical requirements and workflows. Build and maintain data dashboards and reports to track campaign performance. Troubleshoot platform, data, and integration issues and coordinate resolutions. Perform quality assurance testing on new features, data flows, and integrations. Document processes, configurations, and best practices for internal and client use. Collaborate with strategists to design technology solutions that support advocacy and communications goals. Support data hygiene, segmentation, and list management across platforms. Assist in onboarding and training internal teams and clients on key tools. Monitor industry and platform updates to recommend improvements and efficiencies. Required Skills CRM administration Marketing automation platforms Advocacy and email platforms Data analysis and reporting Dashboard creation (e.g., Tableau, Power BI) SQL or database querying API integrations Technical requirements gathering Quality assurance and testing Technical documentation
Technology Solutions Specialist
TSG - The Sheridan Group Hanover, Pennsylvania
TSG - The Sheridan Group seeks a Technology Solutions Specialist to support digital tools and systems that power strategic communications and public affairs campaigns. In this role, you will implement and maintain CRM, advocacy, and analytics platforms; integrate data sources; and troubleshoot day to day tech issues for client teams. You'll help design dashboards, manage email and campaign technologies, and support list segmentation and reporting. Working closely with senior strategists, you'll translate campaign needs into practical tech solutions and ensure our technology stack is reliable, secure, and optimized for high impact advocacy work. Responsibilities Implement, configure, and maintain CRM, advocacy, and campaign technology platforms. Support data integrations and ensure data quality across systems and lists. Build and maintain dashboards and reports to track campaign and engagement metrics. Troubleshoot technology issues and provide end-user support to client teams. Collaborate with strategists to translate campaign needs into technical requirements. Support email delivery, list management, and audience segmentation. Document system configurations, workflows, and standard operating procedures. Monitor system performance, access controls, and data security practices. Required Skills CRM administration Marketing automation platforms Data integration SQL or advanced Excel Business intelligence/dashboard tools API-based integrations Basic HTML/CSS for email/web Data privacy and security practices Technical troubleshooting Project documentation
11/01/2026
Full time
TSG - The Sheridan Group seeks a Technology Solutions Specialist to support digital tools and systems that power strategic communications and public affairs campaigns. In this role, you will implement and maintain CRM, advocacy, and analytics platforms; integrate data sources; and troubleshoot day to day tech issues for client teams. You'll help design dashboards, manage email and campaign technologies, and support list segmentation and reporting. Working closely with senior strategists, you'll translate campaign needs into practical tech solutions and ensure our technology stack is reliable, secure, and optimized for high impact advocacy work. Responsibilities Implement, configure, and maintain CRM, advocacy, and campaign technology platforms. Support data integrations and ensure data quality across systems and lists. Build and maintain dashboards and reports to track campaign and engagement metrics. Troubleshoot technology issues and provide end-user support to client teams. Collaborate with strategists to translate campaign needs into technical requirements. Support email delivery, list management, and audience segmentation. Document system configurations, workflows, and standard operating procedures. Monitor system performance, access controls, and data security practices. Required Skills CRM administration Marketing automation platforms Data integration SQL or advanced Excel Business intelligence/dashboard tools API-based integrations Basic HTML/CSS for email/web Data privacy and security practices Technical troubleshooting Project documentation
IT Operations Supervisor
American Honda Motor Co., Inc. Torrance, California
American Honda Motor Co., Inc. seeks an Assistant IT Team Manager to support IT operations across manufacturing and corporate environments. In this role, you'll help lead a small team responsible for infrastructure, applications, and end-user support that keep production and logistics running reliably. You will coordinate daily workload, monitor system performance, and assist with incident, problem, and change management. Partnering with engineering, operations, and corporate stakeholders, you'll support secure, stable, and innovative IT solutions in a culture focused on safety, quality, and continuous improvement. Responsibilities Support the IT team manager in planning and delivering infrastructure and application services for manufacturing operations Coordinate daily workload, ticket queues, and priorities for a small team of IT specialists Ensure high availability and reliability of plant and office systems supporting production and logistics Assist with incident, problem, and change management following ITIL and Honda standards Monitor system performance and escalate complex issues to senior engineers or vendors Contribute to cybersecurity, data protection, and compliance with corporate policies Document processes, configurations, and standard operating procedures Collaborate with manufacturing, engineering, and business stakeholders to understand IT needs Help onboard, train, and mentor junior IT staff Support continuous improvement initiatives and technology upgrades across IT environments Required Skills IT service management (ITSM) Windows and/or Linux server administration Network fundamentals (TCP/IP, VLANs, firewalls) Active Directory and identity management Cloud platforms (e.g., Azure, AWS) basics Systems monitoring and performance tuning Incident, problem, and change management (ITIL) Cybersecurity and endpoint protection tools Scripting or automation (Power Shell, Python or similar) Technical documentation and reporting
11/01/2026
Full time
American Honda Motor Co., Inc. seeks an Assistant IT Team Manager to support IT operations across manufacturing and corporate environments. In this role, you'll help lead a small team responsible for infrastructure, applications, and end-user support that keep production and logistics running reliably. You will coordinate daily workload, monitor system performance, and assist with incident, problem, and change management. Partnering with engineering, operations, and corporate stakeholders, you'll support secure, stable, and innovative IT solutions in a culture focused on safety, quality, and continuous improvement. Responsibilities Support the IT team manager in planning and delivering infrastructure and application services for manufacturing operations Coordinate daily workload, ticket queues, and priorities for a small team of IT specialists Ensure high availability and reliability of plant and office systems supporting production and logistics Assist with incident, problem, and change management following ITIL and Honda standards Monitor system performance and escalate complex issues to senior engineers or vendors Contribute to cybersecurity, data protection, and compliance with corporate policies Document processes, configurations, and standard operating procedures Collaborate with manufacturing, engineering, and business stakeholders to understand IT needs Help onboard, train, and mentor junior IT staff Support continuous improvement initiatives and technology upgrades across IT environments Required Skills IT service management (ITSM) Windows and/or Linux server administration Network fundamentals (TCP/IP, VLANs, firewalls) Active Directory and identity management Cloud platforms (e.g., Azure, AWS) basics Systems monitoring and performance tuning Incident, problem, and change management (ITIL) Cybersecurity and endpoint protection tools Scripting or automation (Power Shell, Python or similar) Technical documentation and reporting
IT Support Specialist I
Sonora Quest Laboratories Casa Grande, Arizona
Sonora Quest Laboratories is seeking a Technical Coordinator I to support and optimize IT systems that power our software solutions. In this role, you'll coordinate technical activities, manage tickets, and assist with system configuration, testing, and deployment. You'll collaborate with developers, analysts, and business stakeholders to troubleshoot issues, document processes, and ensure smooth delivery of upgrades and enhancements. This position offers exposure to modern tools, mentoring from senior staff, and opportunities to grow into higher-level technical or leadership roles in a collaborative, innovative culture. Responsibilities Coordinate and track technical tickets and service requests using standard ITSM tools Support software releases, configuration changes, and environment updates Troubleshoot and resolve level 1-2 technical issues or route to appropriate teams Assist with system testing, UAT coordination, and validation of fixes or enhancements Maintain accurate technical and process documentation Monitor system performance indicators and escalate potential issues Collaborate with developers, analysts, and business users to clarify requirements and impacts Follow change management, incident, and problem management procedures Contribute to continuous improvement of support processes and standards Provide clear, timely communication to stakeholders on status and resolutions Required Skills Technical support System administration Ticketing systems (e.g., Jira, Service Now) Software deployment and release coordination Basic SQL and database queries API and integration basics Incident and problem management Technical documentation Test and UAT coordination Change management processes
10/30/2026
Full time
Sonora Quest Laboratories is seeking a Technical Coordinator I to support and optimize IT systems that power our software solutions. In this role, you'll coordinate technical activities, manage tickets, and assist with system configuration, testing, and deployment. You'll collaborate with developers, analysts, and business stakeholders to troubleshoot issues, document processes, and ensure smooth delivery of upgrades and enhancements. This position offers exposure to modern tools, mentoring from senior staff, and opportunities to grow into higher-level technical or leadership roles in a collaborative, innovative culture. Responsibilities Coordinate and track technical tickets and service requests using standard ITSM tools Support software releases, configuration changes, and environment updates Troubleshoot and resolve level 1-2 technical issues or route to appropriate teams Assist with system testing, UAT coordination, and validation of fixes or enhancements Maintain accurate technical and process documentation Monitor system performance indicators and escalate potential issues Collaborate with developers, analysts, and business users to clarify requirements and impacts Follow change management, incident, and problem management procedures Contribute to continuous improvement of support processes and standards Provide clear, timely communication to stakeholders on status and resolutions Required Skills Technical support System administration Ticketing systems (e.g., Jira, Service Now) Software deployment and release coordination Basic SQL and database queries API and integration basics Incident and problem management Technical documentation Test and UAT coordination Change management processes

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