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Job Description We are searching for a Systems Administrator to join the Reston, VA location of the Digital Engineering Department in the Cyber, Modeling, and Simulation Division of the Information Advantage Office at the Applied Research Laboratory (ARL) at Penn State. You will maintain the integrity of various high-performance computing (HPC) systems including operating systems, physical servers/workstations, and applications; administer, install, and troubleshoot a variety of Cloud tooling and applications, perform systems maintenance tasks such as troubleshooting and performance evaluation as well as back-up and recovery; perform configuration changes to address customer needs; schedule, install, and test system software upgrades; monitor and maintain software licensing. ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply You will: Install, configure, maintain, upgrade, and support systems and software with a focus on Linux (Red Hat), Ansible scripting, and GitLab pipelines Develop plans, schedules, and requirements for deployment of systems Create or improve existing scripts and tooling to aid in systems management Diagnose, troubleshoot, and resolve server, workstation, and audio-visual (A/V) issues and/or respond to outages during normal working hours Resolve service-related issues; determine immediate economic and financial consequences of an incident Test and implement upgrades and patches to installed operating systems, software container orchestration platforms (Kubernetes), and modeling & simulation (M&S) applications Maintain reliability of systems by monitoring, running tests, and troubleshooting Monitor backups and plans for installed systems Monitor, maintain, and execute automation processes and CI/CD pipelines Evaluate and recommend new or existing system improvements and/or solutions Create and maintain system documentation of our processes, procedures, plans, and configurations May supervise staff members, including hiring, development, and performance management Required Skills/Experience areas to include: Ability to install, configure, maintain, upgrade, and support systems and software, with a strong focus on Linux (Red Hat), Ansible scripting, and GitLab pipelines Skilled in diagnosing, troubleshooting, and resolving server, workstation, and audio-visual (A/V) issues, including responding to system outages during normal business hours Proficiency in testing and implementing upgrades and patches for operating systems, Kubernetes-based container orchestration platforms, and modeling and simulation (M&S) applications Current eligibility for access to classified information at the Secret level or higher and may be subject to a government background investigation to upgrade clearance eligibility, if required Your working location will be fully onsite, located in Reston , VA.

Job Description Job Description Description: Central Conveyor Company, a member of the Tsubaki Group, is a turn-key Systems Integrator with a complete portfolio of conveyance solutions and products for the Automotive, Parcel & Logistics, and Warehouse & Distribution markets. The Systems Administrator will provide hardware and software technical support. Responsibilities will include interfacing with the customer to track, record, and document help desk requests and issues. Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed. Support users with desktops, laptops, mobile devices, printers, Microsoft 365, Autodesk products, and other business applications. Install, configure, maintain, and troubleshoot Windows workstations, servers, hardware, and software. Install, configure, license, update, and troubleshoot Autodesk applications and CAD/engineering workstations, coordinating with engineering users and vendors as necessary. Administer Active Directory, Microsoft Entra ID, Microsoft 365, VMware, network equipment, wireless infrastructure, and firewalls. Manage user accounts, security groups, permissions, Multi-Factor Authentication (MFA), and access controls. Maintain endpoint security controls, including EDR/antivirus, BitLocker encryption, host firewalls, security policies, and device controls. Perform operating system and application patching, vulnerability remediation, firmware updates, and security configuration management. Investigate and respond to phishing, malware, compromised accounts, unauthorized software, and other cybersecurity incidents. Support vulnerability management, security assessments, access reviews, audit requirements, and compliance documentation. Maintain and test backup, disaster recovery, and business continuity systems. Support VPN, firewall, network segmentation, wireless, and secure remote-access technologies. Support employee onboarding and offboarding, including account provisioning, computer setup, access removal, and equipment recovery. Maintain hardware/software inventories, system documentation, security records, and technical procedures. Monitor Help Desk requests and escalate issues in accordance with established procedures and Service Level Agreements (SLAs). Coordinate with employees, engineering teams, vendors, and other IT resources to resolve technical issues and support technology initiatives. Perform backup, restore, and disaster recovery operations using Cohesity. Deploy, maintain, and troubleshoot Trimble/Accubid software solutions. Create and maintain technical documentation, procedures, and knowledge base articles. Assist with I/T project planning, coordination, and implementation. Deploy, maintain, and troubleshoot GainSeeker Pro software. Develop and maintain PowerShell scripts to automate administrative tasks. Experience with Microsoft Visual Studio 2022 and application development is preferred. Provide after-hours and remote-site support as required. Some travel required Support remote sites Troy, Sandusky, AL, MO, and TN locations Requirements: Minimum of six (6) years' work experience as a Systems Administrator. Bachelor's Degree in an IT or related field Advanced PC/laptop software knowledge and skills, including installation, configuration, troubleshooting and fighting viruses/malware. Demonstrated analytical ability to solve problems. Broad base of technical skills to clearly diagnose and solve problems relating to hardware and software issues. Acts positively upon constructive criticism and coaching. Work independently and in a group across all levels of the organization. Handles confidential information discreetly. Highly detail oriented. Effective interpersonal skills for interaction with all levels of staff, clients, vendors and consultants. Strong communication skills (both oral and written) and demonstrated ability to work as a team player. Detail-oriented, self-motivated and able to quickly adjust priorities and the ability to handle multiple tasks at the same time. Conducts self professionally & ethically. Remains calm under pressure. Places a high emphasis on excellent customer service. Fosters and supports a teamwork environment. Proficient knowledge of VMware Enterprise features Proficient knowledge of Microsoft software including Windows Server, Office 365, SQL, MS RDS, SCCM, AD Knowledge of Rapid 7 SEIM Knowledge of CrowdStrike MDR Knowledge of Delinea Secret server Autodesk Proficient knowledge of networking and enterprise-wide printing. Linux system administration experience a plus Compliance Monitoring tool exposure Varonis DatAdvantage preferred Learn more about U.S. Tsubaki at: U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. Applicants must be authorized to work for any employer in the United States. Tsubaki does not sponsor or take over sponsorship of employment visas. Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability PM21 PIec3dfafa5-

Job Description OpenArc - Empowering Your Career. As a leading IT staffing firm, we are dedicated to connecting talented professionals with your ideal opportunities. We are currently seeking a qualified Senior Product Owner to join our client's organization and contribute to their ongoing success. Job summary The Senior Product Owner is responsible for maximizing the value delivered by assigned products and platforms by translating business strategy and stakeholder needs into a prioritized product backlog. Working closely with business stakeholders, software engineering, quality assurance, and user experience teams, the Senior Product Owner defines and prioritizes features, makes scope and trade-off decisions, and ensures that development efforts are aligned with organizational goals and customer needs. Responsibilities: Working directly with business stakeholders, customers, and technical teams, defines product vision, goals, and priorities for assigned products and platforms Owns, prioritizes, and maintains the product backlog in Jira, ensuring that epics, features, and user stories are well defined and aligned with business objectives Collaborates with Business Analysts and technical teams to refine requirements and acceptance criteria into actionable work items Independently evaluates competing priorities and makes decisive scope and trade-off decisions, balancing business value, technical complexity, dependencies, and resource constraints Participates actively in Agile and Scrum ceremonies, including sprint planning, backlog refinement, reviews, and retrospectives Reviews and accepts completed work to ensure that delivered functionality meets business requirements and quality expectations Requirements: Experience in business analysis, product ownership, or a related discipline Experience working in Agile/Scrum environments Demonstrated experience owning and prioritizing product backlogs Strong understanding of software development life cycle and Agile methodologies Experience with Jira and Confluence or similar tools Excellent communication, facilitation, and stakeholder management skills Ability to write clear user stories and acceptance criteria Certified Scrum Product Owner (CSPO) or equivalent certification Experience with SQL, analytics, or reporting tools At OpenArc, we prioritize your career success and strive to build exceptional technical teams for our clients. By understanding your experience and aspirations, we ensure to present you with rewarding and fulfilling opportunities. As an employee of OpenArc and our clients, you will be eligible to participate in a comprehensive benefits package. OpenArc is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description We're Hiring - IT Support Engineer Location: Chicago, IL (Hybrid) Phillip Capital Inc., located in Chicago, is dually registered with the SEC/FINRA as a self-clearing broker dealer and the Commodity Futures Trading Commission (CFTC) as a registered Futures Commission Merchant (FCM) serving professional traders and institutions with customized clearing, custody and global market access solutions. We provide an environment where you can grow your skills and make meaningful, visible contributions to your team and the broader organization. Our culture is built on integrity, accountability, open communication, and continuous improvement, with a focus on building for the long term. Our office, located in the iconic Board of Trade Building, offers convenient access to Metra and CTA lines and is steps away from restaurants, parks, shopping, and cultural institutions. Building amenities include an onsite gym, indoor bicycle parking, a game room, and a rooftop deck with exceptional views. We are seeking a reliable and detail-oriented IT Support Engineer to provide daily technical support across the organization. This role involves troubleshooting hardware, software, network, and system issues, ensuring minimal disruption to business operations. You will serve as the first point of contact for IT-related queries and play a key role in keeping our users productive. Key Responsibilities Respond promptly to IT support requests via ticketing system, email, or in person. Troubleshoot and resolve hardware and software issues (Windows/macOS, printers, mobile devices). Provide support for Microsoft 365 (Outlook, Teams, SharePoint, and OneDrive) and other approved business and AI tools. Manage accounts, group access, password resets, and user lifecycles in Active Directory and Microsoft Entra ID. Use tools such as Intune, Jamf, TeamViewer, or BeyondTrust for device management, software deployment, patching, and remote support. Maintain IT asset inventory and assist in hardware lifecycle management. Set up and maintain conference room and audiovisual equipment. Support basic network troubleshooting (Wi-Fi, LAN, VPN). Ensure regular data backups and assist in data recovery when required. Document solutions, update knowledge base articles, and identify recurring issues or process improvements. Escalate complex issues to higher-level IT staff or vendors. Ensure compliance with company IT policies and security protocols. Qualifications Associate's or Bachelor's degree in Information Technology or a related field. 1-3 years of experience in IT support or help desk environment. Proficient with Windows, macOS, Microsoft 365 and standard business applications. Understanding of computer hardware, networks, and security basics. Experience managing accounts, groups, password resets, and user lifecycles in Active Directory and Microsoft Entra ID (formerly Azure AD). Working knowledge of TCP/IP, DHCP, DNS, Wi-Fi, LAN, and VPN troubleshooting. Experience with Intune, Jamf, or SCCM/Configuration Manager. Familiarity with Windows Autopilot or MDT is a plus. Ability to follow and reinforce AI-use policies, identify data-protection risks, and escalate concerns. Experience with Active Directory and user/group management preferred. Familiarity with remote support tools (e.g., TeamViewer, AnyDesk) preferred. Knowledge of ticketing systems like Jira or Zendesk preferred. Basic scripting (PowerShell, Bash) is a plus. Strong customer service, communication and problem-solving skills. Ability to prioritize tasks and work independently or in a team. To be considered for this position, please apply via LinkedIn or submit a resume directly to with "IT Support Engineer" in the subject line. Phillip Capital Inc. will not consider candidates sent by recruiters for this position.

Job Description Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally. Come make an impact every day at Zebra. What We're Looking For: As an Advanced Network Engineer at Zebra Technologies, you will be a vital leader within our Global IT Network Team. In this role, you won't just keep things running-you will serve as the technical spearhead for complex, global network implementations. You will help shape the future of Zebra's infrastructure by establishing network architecture standards and directing the deployment of innovative solutions. If you are passionate about driving enterprise-level IT infrastructure forward, collaborating seamlessly across a global IT landscape, and mentoring junior engineers to reach their full potential, we want you on our team. What You Will Do: Architecture, Design & Strategy Architect the Future: Lead the research, design, and planning of our enterprise network and network security architecture. Evaluate & Innovate: Perform advanced technology evaluations and Proof of Concept (PoC) testing. Develop network security solutions, including financial analysis of alternatives, to meet evolving business needs. Set the Standard: Develop, review, and approve installation requirements across LAN, WAN, VPN, firewalls, routers, and related network devices. M&A Integration: Lead network assessments for Mergers and Acquisitions (M&A). Analyze pre-built environments and develop project timelines to establish standardization. Security, Resilience & Compliance Ensure Business Continuity: Design and implement robust network infrastructure to support critical Disaster Recovery and Cyber Recovery exercises. Strengthen Posture: Continuously review system network security measures and implement necessary enhancements while strictly adhering to change control processes. Maintain Compliance: Ensure all network operations comply with applicable policies, procedures, and industry best practices, while providing Level 3 validation of network security changes. Operations, Support & Leadership Act as the Expert: Serve as the Subject Matter Expert (SME) and provide strategic consulting support to business stakeholders. Level 3 Escalation: Respond to complex Network Security and Operations incidents, providing advanced troubleshooting, thorough post-event analysis, and participating in an on-call rotation. Drive Project Delivery: Independently manage projects, deliverables, and timelines for ongoing system upgrades. Empower the Team: Champion "shift-left" opportunities by producing detailed High-Level Designs (HLD), Low-Level Designs (LLD), standard operating procedures (SOPs), and knowledge base articles. Core Networking, Cloud & Security Expertise Deep Networking Knowledge: Master-level understanding of data networking theory, advanced routing (BGP, OSPF), TCP/IP fundamentals, directory services, and complex LAN/WAN switching topologies. WAN & Cloud Infrastructure: Proven hands-on experience manipulating routing metrics for WAN protocols. Thorough understanding of cloud networks (AWS/Azure/GCP), specifically designing intra- and inter-cloud secure routing utilizing native cloud technologies alongside enterprise firewalls. Advanced Security Foundation: Deep knowledge of security protocols, cryptography, and zero-trust concepts. Strong understanding of how systems are compromised based on known vulnerabilities to proactively secure the network. Leadership & Business Acumen Technical Mentorship: A natural leader who provides clear direction, guides cross-functional teams on standardized technology integration, and leads junior technical staff by example. Global & Customer-Centric Mindset: Demonstrates strong empathy for global cultural differences and a highly customer-centric approach to IT support. Analytical Problem Solving: Top-tier troubleshooting and root-cause analysis skills under pressure, paired with excellent communication skills to consult with cross-functional stakeholders. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field. Minimum of 8+ years of progressive, proven experience in enterprise-level network engineering, network security, and infrastructure architecture. Demonstrated experience operating within a large, complex, global IT environment. Zscaler Zero Trust Ecosystem: Deep familiarity with Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital Experience (ZDX), and Zscaler Branch Connectors (ZTB). Data Center Automation & Visibility: Hands-on experience utilizing Cisco Nexus Dashboard for centralized fabric management, proactive network monitoring, and operational automation across complex data center environments. Enterprise Wireless & Edge: Proficiency in HPE Mist Wireless, Cisco Meraki, and Cisco Enterprise Wireless technologies. Next-Generation Firewalls: Extensive experience with Palo Alto Firewalls, supported by an active Palo Alto Networks Certified Network Security Engineer (PCNSE) or Administrator (PCNSA) certification to validate deep expertise in designing, deploying, and managing enterprise firewall. Travel Requirements: Willingness and ability to travel up to 10% globally or domestically as needed for major project implementations or M&A integrations.architectures. Preferred Qualifications: CCNP/CCIE (Enterprise and/or Data Center) JNCIP-MistAI Zscaler Digital Transformation Engineer (ZDTE) CISSP or PCNSE Equal Opportunity Employer: Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at . Know Your Rights: - 10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: -_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at . Pay Range: $108,960.00 - $163,440.00 Annual Incentive Compensation: In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 12% of base pay, in accordance with the terms of the applicable incentive plan. Zebra Total Rewards: Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work. Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards. Benefits: We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success. Job Posting Statement: To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system . click apply for full job details

Job Description Security Architect / Senior Information Security Engineer (3 Month Contract-to-Hire) - Onsite 4 days a week Oak Brook, IL 60523 - Prefer experience in a regulated or payment-card environment. - NO (Sponsorship, H1b, Transfers, OPT, Corp-to-Corp) CBTS is searching for an experienced Security Architect to design, implement, and maintain the enterprise security architecture across network, endpoint, cloud, identity, and application layers. This is a hands-on, senior-level role responsible for security architecture and controls, incident response leadership, compliance (PCI-DSS and SOX), and threat management, aligned to industry frameworks including NIST CSF, ISO 27001, and CIS Controls. The ideal candidate combines deep technical expertise with the ability to advise leadership and raise security maturity across the organization. This is a 3-month contract-to-hire engagement and must be able to work onsite four days per week out of our Oak Brook, IL 60523 office/location. Responsibilities Security Architecture & Controls Design, implement, and maintain the enterprise security architecture across network, endpoint, cloud, identity, and application layers, aligned to business objectives and industry frameworks (NIST CSF, ISO 27001, CIS Controls). Define security standards, reference architectures, and control baselines; review new projects, system changes, and vendor solutions against them. Identify critical gaps in existing security systems, research candidate tools, and lead their evaluation, selection, and deployment. Incident Response Lead end-to-end cyber incident response: detection, triage, containment, eradication, recovery, and post-incident review. Act as the primary technical contact for the Managed Security Service Provider (MSSP); triage and validate escalated alerts and tune detection rules to reduce false positives. Maintain the incident response plan and playbooks, run tabletop exercises, and coordinate with legal, communications, and business stakeholders to minimize downtime and impact. Compliance & Audit Own the security elements of the PCI-DSS and SOX programs: control design, evidence collection, gap remediation, and liaison with internal and external auditors. Improve audit workflows through automation, standardized evidence, and continuous control monitoring. Maintain security policies, standards, and procedures, and track exceptions through to closure. Threat Management & Operations Monitor emerging threats, vulnerabilities, and attack techniques; translate them into prioritized security measures and roadmap items. Oversee vulnerability management, penetration testing, and remediation tracking across infrastructure and applications. Troubleshoot and resolve network and security issues (firewalls, VPN, IDS/IPS, email security, EDR, SIEM) to keep systems secure and operational. Leadership & Advisory Advise leadership on security risk, investment priorities, and the security implications of business initiatives. Mentor IT and security staff and raise security awareness across the organization. Requirements: 7+ years in information security, including 3+ years designing security controls or architecture in an enterprise environment. Hands-on experience leading cyber incident response and working with an MSSP or SOC, including alert triage and threat investigation. Working knowledge of PCI-DSS and SOX IT general controls, including evidence preparation and auditor engagement. Strong understanding of network security (firewalls, segmentation, VPN, IDS/IPS), identity and access management, endpoint protection (EDR), email security, and SIEM. Experience with cloud security (Azure, AWS, or OCI) and securing hybrid environments. Proven record of evaluating, selecting, and deploying security tools that measurably reduced risk. Ability to analyze emerging threats and translate them into practical, prioritized security measures. Clear written and verbal communication, with the ability to explain risk to both technical teams and senior management. Experience with zero-trust architecture, secure SDLC, and DevSecOps practices. Familiarity with NIST CSF, ISO 27001, or CIS Controls as governance frameworks. Scripting or automation skills (PowerShell, Python) for security tooling and evidence collection. Experience in a regulated or payment-card environment. Certifications such as CISSP, CISM, CCSP, SABSA, TOGAF, or GIAC (GCIH, GCIA, GSEC). CBTS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.

Job Description At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a globally trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. At Hexaware we are a community of creative, diverse, and open-minded Hexawarein creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. Position: Collaboration Engineer Location: Florham Park, NJ 07932 Hiring: Fulltime with Hexaware Technologies. Key Responsibilities: Audio/Video & Meeting Rooms: Design, install, and maintain the AV setup in conference rooms, boardrooms, and huddle spaces - Microsoft Teams Rooms, Cisco Webex, and the Crestron and Extron gear behind them. Run day-to-day administration of the video conferencing tenant(s): provisioning, monitoring room health, and managing hardware through its lifecycle. Test and validate AV systems ahead of executive meetings, town halls, live webcasts, and other high-visibility events to catch issues before they surface and train the Service Desk team on first-line troubleshooting. Write and maintain the SOPs that keep AV deployments consistent from site to site. Telephony & Unified Communications: Keep our Unified Communications /telephony platforms running - Teams Phone, Cisco Call Manager while it's still in place, SIP trunking, Direct Routing/Operator Connect. Work alongside the Telecom Engineer on the voice migration - cutovers, dial plan changes, and decommissioning old systems. Test and validate UC/telephony changes and cutovers before go-live and troubleshoot call quality and connectivity issues as they come up. Help move life-safety and emergency POTS lines to POTS in a Box without losing E911 compliance along the way. Keep dial plans, configs, and telephony documentation current, and train the broader support team on telephony troubleshooting and escalation. Mobility & Device Management: Administer our MDM/MAM platform (Intune or similar) - provisioning, compliance, and security policy. Own the mobile and endpoint device lifecycle: ordering, provisioning, refresh cycles, and retirement. Track Telecom Expense Management - review carrier bills, catch overspend, find savings. Enforce device policy and monitor compliance across both corporate-owned and BYOD mobile devices. Train support staff on mobility troubleshooting and device management procedures. Vendor & Project Work: Coordinate directly with AV, UC, carrier, and mobility vendors on installs, refreshes, and service issues. Help build and track project plans and KPIs for AV, telephony, and mobility work. Flag and report cost savings as old systems and lines get retired. Collaboration: Work with the Collaboration & Digital Experience team so AV, telephony, and mobility tools fit cleanly into the Teams/Microsoft 365 experience. Coordinate with Networking on bandwidth and site readiness before AV/UC rollouts. Partner with the Service Desk Manager to equip the front-line support team with the documentation, training, and escalation paths they need for executive and leadership-facing issues. Qualifications: Bachelor's degree in IT, Telecommunications, or related field, or equivalent hands-on experience. 5+ years hands-on experience in enterprise AV, conferencing, and/or telephony. Real experience with room systems (Teams Rooms, Cisco Webex) and AV control gear (Crestron, Extron). Working knowledge of enterprise telephony/UC (Cisco Call Manager, Teams Phone, SIP trunking). Experience with MDM/MAM (Intune or similar) and device lifecycle management. Strong testing and validation discipline, with the ability to train and mentor other team members on AV, UC/telephony, and mobility systems. Strong vendor coordination and documentation skills. Able to travel to sites as needed for installs, events, and cutovers.

Job Description Applications Engineer Location: Midwest, USA Salary Range: $70,000 - $90,000 Become Part of the Revolution If you're looking to join the hottest tech company in the fast-growing 3D printing market, this is the role for you. As an Applications Engineer, you will be working with printer technologies, additive materials, data, and processes that are on the leading edge of the industry. As an Applications Engineer, you will become a technical expert in promoting PostProcess solutions to customers aligning with various print technologies. This will require building relationships with current customers, supporting sales efforts with prospective customers, and continuing to monitor the ever-changing applications developing in the AM industry. At PostProcess, we are driven to provide Exceptional Customer Satisfaction through frequent communication and timely support. As the technical expert in AM applications, you will regularly assist the Sales team with potential customer visits. During these visits, you will be the technical voice for any customer questions as they relate to the PPT solutions or customer applications and parts. These parts will span the full range of the manufacturing sector, from automotive to aerospace and medical. The AE will conduct this effort for both the PPT Territory Business Development Managers (TBDMs) and Channel Partner Sales teams. After the sale, Applications Engineering will oversee the installation process. This will include certifying technicians, maintenance staff, and manufacturing personnel that will utilize our comprehensive solution (software, hardware, chemistry). Applications Engineering will have responsibility for the maintenance and repair of previously installed equipment either under warranty or with customers that have purchased a Service Contract. Exceptional customer service during the contract period will help us achieve our aggressive Service Contract renewal rate. Our technologies are constantly evolving along with the needs and requirements of our expanding customer base. Applications Engineers at PostProcess Technologies will be at the front line, determining what these needs are, and playing a vital role in the growth of both the company and the industry of Additive Manufacturing. Duties and Responsibilities The essential functions of the position include, but are not limited to, the following: Work with customers to understand their applications and how PostProcess Technologies solutions will work for those applications. Provide application-specific details to FINISH3D for processing benchmarks from the customer. Nurture and maintain trusted-advisor customer relationships beginning with the Benchmark process, through headquarter visits, site inspection, equipment installation, and continued post-sale support, resulting in exceptional customer satisfaction. Spend notable time in Buffalo learning/understanding the technology and performing tasks including supporting the Benchmark process and becoming fully knowledgeable on how our Hardware, Software and Chemistry (media and detergents) all work together to achieve optimal post-print results across all additive manufacturing technologies from thermoplastics, photopolymers, and metals. Establish and maintain regular post-sale communication with each assigned customer to ensure equipment is being fully utilized and generating regular consumable sales. Assist in the development of training materials, user guides, and maintenance procedures used both for customers and PPT employees as initial training tools and continued education. Work directly with the Sales Team to identify Key Opportunities with existing and potential customers Serve as the technical "voice of the customer" liaison between the customer and FINISH3D to promote continuous improvement activities in Hardware, Software, and Chemistry development. Regularly update FINISH3D of new or advanced additive materials, processes, and customer applications and make recommendations for product improvements and or new product developments to ensure PostProcess Technologies maintains its position as the leading market innovator. Perform pre-delivery customer site inspections to ensure all installation requirements are or will be met upon delivery of the equipment, providing for seamless equipment installation and immediate customer utilization. Install and integrate PPT solutions at customer's facilities resulting in exceptional customer satisfaction. Administer Site Acceptance Testing (SAT) and maintain thorough and accurate documentation throughout the entire process. Extensive US travel is required. Maintain availability and flexibility for on-call and on-site customer support. Attend trade shows and other significant customer events. Skills and Qualifications Ability to communicate clearly and professionally with strong written and verbal skills. Focus on customer service leading to exceptional customer satisfaction. Understanding of Additive Manufacturing technologies and as a process. Process development, improvement, and implementation. Working knowledge of surface quality including mechanical and chemical treatments for improvement. Ability to write case studies and white papers in support of PostProcess applications. Troubleshooting various types of machinery. Education and Experience Bachelor's Degree in a technical field and 3-5 years relevant experience, or an acceptable combination of both Leadership or management experience preferred Experience using CRM programs such as NetSuite Must hold a valid driver's license Preferred: Security Clearance Desired Attributes Strong Work Ethic Optimistic Problem Solver Team Player - willing to roll up the sleeves and be a utility infielder as required Accountable & Dependable - consistently "Does What They Say They're Going To Do" Resourceful - consistently gets the important things done with limited direction Self-motivated Strong Attention to Detail Trustworthy & Honest High Sense of Urgency Well Organized Quick Learner Seeks Team and Company Success Over Self-Promotion

Pay Range: $65.00hr - $70.00hr Job Overview: The Senior Cloud Solution Architect will provide overall technical leadership for the AWS migration. This individual will be responsible for defining the target-state architecture, establishing migration patterns and standards, validating solution designs, and ensuring that all application, infrastructure, security, and operational requirements are addressed throughout the program lifecycle. Qualifications: 12+ years of enterprise architecture and software engineering experience. 8+ years designing and implementing cloud-based solutions. Demonstrated experience leading large-scale cloud migration and modernization programs. Deep expertise in AWS services, cloud-native architectures, infrastructure automation, resiliency, security, and disaster recovery. Experience working with major financial institutions is preferred, with a focus on large-scale AWS migrations. Experience working within highly regulated financial services environments. Strong stakeholder management and communication skills, with the ability to engage senior technology and business leadership. Key Responsibilities: Define and govern the target-state architecture. Lead application assessment and migration strategy development. Establish architectural standards, patterns, and guardrails. Provide technical oversight for migration, testing, cutover, and decommissioning activities. Identify and mitigate architectural, operational, and security risks. Support governance, design reviews, and executive-level decision making. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $100.00hr - $110.00hr Job Overview: Lead project management activities for a $100M+ enterprise SAP ERP Transformation Program, managing governance, reporting, delivery tracking, and stakeholder communication across international teams. Coordinate a cross-functional team of 20+ resources, ensuring project milestones, risks, dependencies, and deliverables remain on track while driving execution in a fast-paced transformation environment. Scope of services & key deliverables: Lead project management activities for a $100M+ enterprise SAP ERP Transformation Program. Manage project governance, reporting, delivery tracking, and stakeholder communication across teams in Europe and the Americas. Key skills & responsibilities: Manages and directs work across a program - between multiple projects and teams in an organization. Ensures the goals of the program are aligned with the goals of the organization. Develops new programs to support the strategic direction of the organization. Evaluates the program to assess strength and identify areas of improvement. Analyzes and mitigates program risk. Proven SAP Project Management experience leading large-scale ERP/SAP transformation programs. Exceptional communication and stakeholder management skills with the ability to manage executive-level reporting. Experience managing global project teams across multiple regions and coordinating complex workstreams. Strong attention to detail with the ability to manage granular project updates while maintaining delivery timelines. Comfortable working in a dynamic, high-paced enterprise environment with multiple stakeholders. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $25.20hr - $27.63hr Job Overview: The Digital Campaign Specialist is responsible for supporting and executing multi-channel digital campaigns within an internal digital agency environment, with a focus on quality, timeliness, and optimizing the digital customer journey. This role ensures the timely and high-quality delivery of integrated digital campaigns across multiple drive-to channels, including search, digital and social advertising, email with clear and connected calls to action, and web implementation featuring optimized content, creative execution, and intuitive user flows that deliver best-in-class customer experiences while driving awareness, preference, and demand for the organization's brand and products. Reporting to the Head of Digital Campaign Management, this individual contributor role requires strong expertise in multi-channel campaign implementation, campaign assembly, coordination, and execution to successfully deliver client projects. The Digital Campaign Specialist plays a key role in enhancing customer experience and contributing to measurable business outcomes through high-quality digital campaign delivery. This position serves as the primary liaison between Key Account Managers, Business, Marketing and Communications, Digital Channel teams, and Social Media teams to ensure seamless collaboration, alignment, and successful campaign execution. Primary Duties and Responsibilities: Consults on and executes digital customer journeys across web and email channels, including campaign and event landing pages, email creation and automation, and organic keyword research, ensuring high-quality implementation and adherence to digital marketing best practices. Participates actively in campaign kick-off meeting, ensures complete understanding of campaign brief, intent, and details. Accountable for ensuring quality and searchability of content and coordination of artifact development, campaign coding, creation of landing and event pages (as appropriate), set up emails and flow, search ads, vanity URLs/redirects. Consults on content and creative execution for web, emails, search ads, of web within pre-designed templates and answers channel-specific questions and recommends data-driven solutions based on best practices. Coordinates campaign launch; creates and publishes channel content and creative, landing and event pages, emails, activates digital ads as appropriate (search); conducts A/B testing for email, search ads and landing pages as appropriate; manages and delivers collected leads from campaigns and events to region or country CRM teams. Ensures campaign flow, roll-out and publishing of deliverables are met; ensures end-to-end assembly and quality of campaign implementation. Engages subject matter experts (SMEs) as appropriate to bring campaign to production. Ensures quality of customer interactions and promotes a best-in-class customer journey. Prepares and distributes campaign instructions package to countries that are part of the campaign roll-out, collects any country feedback or additional requirements, coordinates additional needs back to BA or region. Keeps attention on campaign results to capture and further apply best practices. Consults on optimization opportunities. Experience / Skills / Qualifications: Bachelor's degree in Marketing, Information Science, Digital/Interactive Communications Design, or a related field required. 3+ years of experience in digital marketing, with demonstrated success supporting and executing digital campaigns. Experience implementing multi-channel digital campaigns, channel drive-to strategies, and/or web design initiatives. Hands-on experience with one or more digital marketing channels, including email marketing, demand generation landing pages and forms, search (organic and paid), content management systems (CMS), and web design. Strong understanding of the digital marketing technology landscape and multi-channel campaign execution. Ability to advise stakeholders on digital marketing best practices, including web and email optimization, to drive effective campaign outcomes. Strong interpersonal, communication, analytical, and problem-solving skills, with the ability to collaborate effectively across cross-functional teams. Experience collaborating with global stakeholders across regions and cross-functional teams. Knowledge of digital campaign processes, campaign assembly, deployment, and optimization across multiple digital channels. Experience with digital marketing platforms such as Sprinklr, Eloqua, and Scrivito CMS preferred. Self-motivated with a solid understanding of current digital marketing technologies, trends, and best practices. Proven ability to manage multiple priorities, balance competing deadlines, and deliver high-quality work in a fast-paced environment. Strong sense of ownership and accountability, with the ability to independently manage projects from initiation through completion. Exceptional analytical skills, attention to detail, and commitment to delivering high-quality results. Preferred Candidate Attributes: Experience collaborating with multiple global stakeholders across regions and functions. Strong interpersonal and communication skills, combined with excellent analytical and problem-solving abilities. A self-starter mindset with a solid understanding of current digital marketing technologies and best practices. A passion for learning, adopting new technologies, and applying innovative approaches across digital platforms. The ability to effectively prioritize multiple projects while performing well under tight deadlines and changing priorities. A proactive, highly motivated approach with a strong sense of ownership and accountability for project outcomes. Exceptional analytical skills with meticulous attention to detail and a commitment to delivering high-quality work. Passion for learning and adopting emerging technologies to continuously improve digital experiences and campaign performance. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $60.00hr - $65.00hr Job Overview: The Azure Data Architecture Lead is responsible for providing architectural leadership in designing, implementing, and optimizing large-scale data solutions using Azure Data Factory and related Azure services. This role drives enterprise-scale data initiatives, ensuring solutions are robust, scalable, and aligned with industry best practices. The position plays a critical part in shaping data strategy, enforcing governance, and fostering innovation to support organizational and client objectives. Key Responsibilities: Architect end-to-end data integration and transformation solutions using Azure Data Factory, ensuring scalability, reliability, and adherence to enterprise standards. Design and oversee advanced analytics platforms leveraging Azure Databricks, Azure Synapse Analytics, and Azure ML to enable data-driven decision-making. Define and implement DevOps practices for data pipelines in Azure, ensuring automated deployments, monitoring, and operational excellence. Lead architectural reviews and enforce governance and compliance measures across Azure data solutions, maintaining alignment with industry and organizational standards. Collaborate with business stakeholders to gather requirements and translate them into innovative, scalable Azure-based data architectures. Mentor and develop technical teams on Azure data technologies, ensuring skill advancement and risk mitigation in solution delivery. Author whitepapers, contribute to industry forums, and drive intellectual property initiatives to establish thought leadership in Azure data architecture. Skill Requirements: Architectural leadership in Azure Data Factory with expert-level proficiency in designing complex data integration solutions. Advanced expertise in Azure Databricks, Azure Synapse Analytics, and Azure ML for large-scale analytics and machine learning workloads. In-depth knowledge of DevOps practices for Azure data services, including CI/CD, monitoring, and automation. Solid understanding of data governance, security, and compliance frameworks within Azure environments. Excellent ability to translate business requirements into scalable Azure data architectures. Strong mentoring and leadership skills to guide technical teams in Azure data technologies. Other Requirements: Microsoft Certified: Azure Solutions Architect Expert (Recommended). Microsoft Certified: Azure Data Engineer Associate (Optional but valuable). Microsoft Certified: Azure Data Scientist Associate (Optional but valuable). Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

At Credit Acceptance, we are building on the foundation of a successful business while investing in the future through technology, data, AI, and continuous improvement. As we continue to evolve, our Team Members play an active role in improving experiences, driving meaningful change, and shaping the future of our business. We foster an environment where people are empowered to contribute ideas, develop their careers, make an impact, and help lead our continued transformation. Our Engineering teams are helping shape the future of Credit Acceptance through innovation. Team Members collaborate across the organization to solve complex challenges, build impactful solutions, challenge the status quo, and support informed business decisions. We value curiosity, continuous learning, and new ideas from people who are passionate about driving modernization and meaningful business impact. Credit Acceptance makes vehicle ownership possible for consumers other lenders decline, through a dealer network, an originations and servicing platform, and pricing and decisioning models refined over decades. The technology estate underneath this business was built project by project over a long period, and modernizing it is the largest engineering opportunity at the company. As the Distinguished Engineer, you are the senior-most individual contributor in Technology, reporting directly to the Chief Technology Officer. You will set the multi-year technical strategy for the company while staying close enough to the code and systems to remain credible - this is not an architect role that reviews designs from a distance, nor a strong engineer role that goes deep in a single domain. Two things sit at the center of the job: the target architecture for the enterprise, and the architecture for running AI agents across it. You will not own a team; you will own the hardest technical problems the company has, and get them resolved by convincing the people who do own the teams. Outcomes and Activities Enterprise target architecture: Convene the principal and staff engineers who own each domain to define the end-state architecture across originations, servicing, marketplace, data, and AI, and use it to drive the multi-year plan. Ensure every component has a defined interface with stated inputs and outputs, every unmade decision has a written principle standing in for it, and the document states honestly how close the organization is to the end state. Publish the architecture, including the tradeoffs that were rejected and why. Agentic AI architecture across the enterprise: Own the enterprise agent architecture spanning servicing and collections, the dealer side, originations, and internal engineering and back-office workflows, built on one common foundation rather than one stack per team. Establish a governed way for agents to discover and call business capabilities, data, and tools, using the Model Context Protocol as the integration layer. Define an identity and authorization model that treats an agent as a first-class actor with its own least-privilege entitlements, along with observability, evaluation, and cost controls that work consistently for every agent. Set policy on what an agent may decide independently versus what stays with a person, and define where that line moves and on what evidence. Design the architecture to produce an examiner-ready record of what each agent saw, recommended, and touched, and set the evaluation and adversarial testing approach that makes agent outcomes defensible. Ensure the same foundation and controls apply to agents built by outside firms on the company's behalf. Migration off on-premises infrastructure: Own the technical strategy for migrating transactional and analytical workloads off on-premises infrastructure to the company's strategic targets - AWS for transactional workloads and Databricks for analytical workloads - determining what lifts and shifts, what replatforms, what gets re-architected on the way versus after, and what the steady-state cost looks like. Own the resilience and recovery architecture for the target state. Data platform architecture: Set the architecture for change-data-capture-based ingestion, streaming where warranted, and a modern warehouse with no job-scheduling dependency, moving the organization from largely batch analytical data movement to real time. Help settle the open question of who owns the transactional and analytical data models. Real-time decisioning, model serving, and experimentation: Architect for pricing and credit model and scorecard updates that drop in as a layer rather than requiring a multi-quarter rebuild, and for an experimentation platform that supports orders of magnitude more concurrent experiments than a conventional release process allows. Marketplace and search architecture: Own the architecture and interfaces for a unified vehicle inventory, consumer search, and lead routing platform, ensuring the data model supports more than one class of seller from the start. AI-native engineering practice: Define the golden path for how software is specified, generated, reviewed, tested, and deployed, including the analyzers and gates that enforce it, and measure the inputs to that practice rather than just the outputs. Hold the build-versus-buy bar for AI capability, building what is core competency and about to scale, and renting the rest. Performance and peak readiness: Own the instrumentation, baseline, and remediation architecture needed to meet the standard that no page takes more than one second. Own peak-event headroom, including understanding the limits of each system and maintaining tested degradation levers ahead of need. Operating approach: Move the organization from project-shaped systems toward owned platforms with stated contracts. Document every component's inputs and outputs, and be ready to argue why closely coupled components should not be consolidated into one. Work toward a two-week requirement-to-production iteration bar, treating architecture that cannot be delivered incrementally as unfinished. Name what comes off the plan whenever a change in direction is requested. Make the call and own the outcome on architectural recommendations. Treat security, privacy, auditability, and regulatory obligation as design inputs from the start in this regulated environment. Hands-on, not hands-off: This is not optional. Stay personally engaged in the technical work rather than directing it from a distance. Join design reviews, write proofs of concept, read code, and engage in incident analysis. This hands-on time does not replace the work the teams own, and it is not a fallback when delivery slips. Every engineer in the organization will read how you write, how you argue a design, how you handle being wrong, and how you treat engineers who disagree with you as the bar. Staff and principal engineers should be measurably better at this work for having worked with you. Success measures: A published target architecture the domain owners agree with and that the annual and long-range plans are actually written against; an enterprise agent foundation that internal teams and partners build on, with access controls, evaluation, and audit records in place; a credible, dated, costed migration path off on-premises infrastructure and demonstrated progress against it; measured improvement in chosen input metrics such as latency, availability, recovery objectives, deployment frequency, and experiment throughput; growth in the number of principal and staff engineers who are better at this work as a result of this role; and architectural decisions that stop being relitigated because the reasoning was written down and the interfaces were clear. Competencies Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements Bachelor's degree in Computer Science, Information Systems, or closely related field of study; or equivalent work experience Minimum 10 years of software engineering experience or comparable depth of experience A track record of setting and delivering multi-year technical strategy at enterprise scale, as an individual contributor rather than through a reporting line. Depth in distributed systems architecture, and in at least two of: agentic or LLM-based systems in production; large-scale cloud migration of transactional systems; modern data platform and lakehouse architecture; machine learning platform and model serving; high-traffic consumer or marketplace applications. Architecture ownership of agentic or LLM-based systems that reached production, including how tool and data access were governed, how the system was evaluated . click apply for full job details

Pay Range: $55.00hr - $60.00hr Job Overview: Our client is seeking a highly skilled Java Full Stack Developer with expertise in building scalable web applications using React JS on the front end and Java on the back end. The ideal candidate will have strong experience with Java Full Stack, ADF, Kafka, RabbitMQ, PostgreSQL, and React JS. The candidate should be willing to work in both support and development ecosystems involving production support shifts and weekend support. Key Responsibilities: Troubleshoot production incidents, perform root cause analysis, and execute resolution steps as part of incident management. Build a comprehensive KEDB for recurring and unique incidents and guide the offshore team to build competency on incident management. Work on minor enhancement development stories and maintain full-stack applications using Java and React JS. Write clean, maintainable, and efficient code following best practices. Work in an Agile environment and contribute to sprint planning and retrospectives. Skill Requirements: Backend: Strong proficiency in Java, Spring Boot, and RESTful APIs. Frontend: Expertise in React JS. Messaging: Experience with Apache Kafka and RabbitMQ for distributed messaging. Database & Frameworks: Experience with ADF and PostgreSQL. Version Control: Git/GitHub or similar tools. Build Tools: Maven/Gradle. Testing: Knowledge of Cucumber for BDD, as well as familiarity with integration testing and load testing tools (e.g., JMeter, Gatling). DevOps & Infrastructure: Experience with containerization (Docker/Kubernetes) and understanding of CI/CD pipelines. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $95.00hr - $100.00hr Job Overview: The organization is modernizing how employees communicate and collaborate. Over the next months, company-wide chat will move from Zoom Team Chat to Slack Enterprise, and content will be migrated from Box to Microsoft SharePoint and OneDrive. These programs touch every employee, every function, and external partners. The Technical Program Manager will lead these programs end to end, focusing on building alignment across senior stakeholders, working closely with Legal, Security, and Records Management, and driving organizational adoption. The ideal candidate has led large, cross-functional technology programs, understands organizational change management, and can quickly adapt to the technical landscape. Responsibilities: Own the end-to-end plan for the Slack implementation and Box-to-SharePoint migration, including scope, schedule, dependencies, risks, and budget. Design phased rollout and migration waves that balance business priorities, technical readiness, and organizational capacity for change. Coordinate internal teams, vendors, and professional services partners, holding all parties accountable to commitments. Plan and manage coexistence periods, cutover, decommissioning of legacy platforms, and post-go-live hypercare. Establish and run program governance, including a Steering Committee, decision log, and clear escalation paths. Build strong working relationships with business leaders across functions and regions, understanding their workflows and constraints. Partner early and continuously with Legal, Information Security, Privacy, Records Management, and Compliance on retention, legal hold, eDiscovery, external sharing, and data handling requirements. Prepare clear, concise executive communications and status reporting, including candid assessments of risk. Navigate resistance and competing priorities with diplomacy, distinguishing valid constraints from preference. Develop and execute a change management strategy covering audience analysis, communications, training, and support. Build and lead a Champions Network that drives peer-to-peer adoption and provides feedback to the program team. Partner with Communications and Learning teams to deliver messaging and training tailored to different audiences, from executives to frontline employees. Define clear guidance on how collaboration tools fit together (for example, when to use Slack versus Microsoft Teams, or SharePoint versus OneDrive). Define and track adoption metrics, and adjust the approach based on data and user feedback. Work with platform engineers and architects on solution design, including information architecture, permissions mapping, integrations, and identity and access requirements. Understand migration tooling, data volumes, and content complexity well enough to identify risks and make informed trade-offs. Drive standards for platform governance, such as channel naming, app and integration approval, site provisioning, and guest access. Requirements: 7+ years of program or project management experience, including leading large, cross-functional technology initiatives that affected a broad employee population (for example, ERP, infrastructure, end-user computing, or enterprise application rollouts). Demonstrated experience leading change management and driving user adoption, not just technical delivery. Track record of managing senior stakeholders, building governance structures, and influencing without direct authority. Experience working with Legal, Security, or Compliance teams on technology programs with regulatory or data governance requirements. Strong written and verbal communication skills, including the ability to tailor messages for executive and general employee audiences. Comfort with ambiguity and the ability to learn new platforms quickly. PMP, PgMP, or equivalent certification. Preferred: Experience with enterprise collaboration platforms such as Slack, Microsoft 365, SharePoint, Teams, Box, or Zoom. Experience with content or data migrations, including permissions and records retention considerations. Experience in a regulated industry such as medical devices, healthcare, life sciences, or financial services. Familiarity with change management frameworks such as Prosci ADKAR. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Genesis10 is currently seeking a Power BI Developer - Hybrid position with a Major Financial Institution located in Charlotte, NC. This is a 12 month contract opportunity. Responsible for designing, developing, testing, and deploying interactive Power BI dashboards and reports. Gathers and translates business requirements into accurate, intuitive, decision-ready visualizations. Responsibilities: Collaborate with stakeholders to define reporting requirements, KPI logic, and acceptance criteria; build wireframes based on stakeholder requirements and translate approved wireframes into production-ready Power BI dashboards; iterate on feedback Build and maintain custom Power BI visuals beyond native capabilities, including KPI scorecards, timelines, analytical tables, and trend views; implement filtering, drill-through, tooltips, and conditional formatting Develop and maintain DAX measures and calculated columns for aggregations, time-based comparisons, status logic, and target/variance analysis Configure semantic models over supplied Gold tables, including relationships, date tables, and report-level Power Query shaping; preserve data grain and consistent metric definitions Test dashboards and validate results against Gold tables using SQL; reconcile counts and totals, check duplicates and missing values, and verify filter context, visual interactions, and refresh behavior Publish and maintain reports, apply approved access controls, troubleshoot report/model issues, and coordinate upstream defects with data engineers. Document metrics, mappings, reusable visual specifications, and releases Track requirements, acceptance criteria, status in Jira within a small scrum-light agile team Requirements: Proven Power BI dashboard delivery experience, including Power Query, semantic modeling, DAX measures and calculated columns, testing, and data validation Hands-on experience building custom Power BI visuals. Strongly preferred: Deneb with Vega/Vega-Lite, including authoring and maintaining JSON specifications; Python/R-based experience also welcome Strong DAX understanding of row/filter context, relationship-driven filtering, distinct counts, and correct totals across different levels of detail Strong SQL querying skills for relational databases and lakehouse SQL endpoints, including joins, CTEs, window functions, aggregations, and reconciliation Strong understanding of dimensional modeling, fact-table grain, relationship cardinality, and medallion architecture (Bronze/Silver/Gold), with emphasis on consuming reporting-ready Gold tables Experience consuming data from Databricks and/or Microsoft Fabric Lakehouse in Power BI; familiarity with semantic-model connectivity and refresh troubleshooting Strong dashboard design, analytical thinking, attention to detail, and communication skills; ability to build readable, reusable visuals, create wireframes from stakeholder requirements, and translate wireframes into production-ready Power BI dashboards Desired skills: Python and PySpark experience for data inspection, validation, and collaboration with upstream data engineers Experience in working with the following datasets: JIRA data, audit & issue management data, project management data, service now data (changes, incidents, vulnerabilities), financial and HR data Pay range up to: $61.97 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Genesis10 is currently seeking a User Interface (UI)/User Experience (UX) Designer - Hybrid position with a Technology Company. Positions are located in Columbus, OH, Fairfax, VA, or Hampton, VA. This is a 6+ month contract-to-hire opportunity. Compensation: $60.00 - $70.00 per hour, W2, based on qualifications Position Overview: This role is responsible for redesigning an existing system by gathering user requirements, designing graphic elements, and building navigation components. The ideal candidate will work in collaboration with Product Managers and Engineers to develop UI mockups and prototypes, while adhering to WCAG 2.0 and 508 accessibility standards. Key Responsibilities: Work with business stakeholders to help redesign existing system Gather and evaluate user requirements in collaboration with Product Managers and Engineers Illustrate design ideas using storyboards, process flows, and sitemaps Design graphic user interface elements (e.g., menus, tabs, and widgets) Build page navigation buttons and search fields Develop UI mockups and prototypes that clearly illustrate how sites function and look Create original graphic designs (e.g., images, sketches, and tables) Prepare and present rough drafts to internal teams and key stakeholders Identify and troubleshoot UX problems (e.g., responsiveness) Conduct layout adjustments based on user feedback Adhere to style standards on fonts, colors, and images Adhere to WCAG 2.0 accessibility standards in all UX considerations Primary Requirements: Proven work experience as a UI/UX Designer or similar role Portfolio of professional design projects that includes work with web/mobile applications Experience redesigning existing systems Proven work experience with productivity / CRUD web applications Ideal candidate would have experience with government clients and 508 accessibility standards Proficient with Microsoft Office Suite, Adobe Creative Suite, and other related software Fluency with technologies including JavaScript, HTML, XML, and CSS Knowledge of wireframe tools (e.g., Wireframe.cc and InVision) Visually creative with good analytical and problem-solving skills Excellent verbal and written communication skills Excellent organizational skills and attention to detail Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.