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Field System Engineer - North Raleigh/Durham, NC
bioMerieux Garner, North Carolina
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in North Carolina is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
11/05/2026
Full time
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in North Carolina is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
Field System Engineer - North Central Florida
bioMerieux Orange Lake, Florida
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in Florida is between $32.90 and $45.00 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
11/05/2026
Full time
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in Florida is between $32.90 and $45.00 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
Field System Engineer - North Raleigh/Durham, NC
bioMerieux Clayton, North Carolina
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in North Carolina is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
11/05/2026
Full time
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in North Carolina is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
Field System Engineer - North Raleigh/Durham, NC
bioMerieux Morrisville, North Carolina
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in North Carolina is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
11/05/2026
Full time
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in North Carolina is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
Field System Engineer - North Central Florida
bioMerieux Fairfield, Florida
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in Florida is between $32.90 and $45.00 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
11/05/2026
Full time
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in Florida is between $32.90 and $45.00 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
Palo Alto Firewall Engineer
System One Springfield, Virginia
Job Description Job Description Job Title: Palo Alto Firewall Engineer Location: Springfield, VA Type: Contract To Hire Compensation: $80/hr. W2 Benefits available Conversion Salary: $150,000 annually plus benefits Work Model: Onsite Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph Responsibilities Lead the design, requirements analysis, testing, integration, and implementation of secure network architectures centered on the Palo Alto Networks ecosystem. Serve as the lead technical authority for administering, configuring, and troubleshooting Palo Alto Networks Next-Generation Firewalls (NGFWs) across a hybrid enterprise environment. Engineer and implement solutions for customer Change Requests (CRQs); assess impacts on enterprise transport and security activities and provide technically sound recommendations. Serve as the technical representative for assigned projects and coordinate issues with the appropriate owners, organizations, contract leadership, and customer leadership. Manage the full lifecycle of Palo Alto hardware and software, including complex hardware refreshes, PAN-OS upgrades, legacy-platform sustainment, physical troubleshooting, and line-card replacements. Develop, oversee, and maintain configuration-management processes, network architecture diagrams, technical documentation, integration and test plans, and Standard Operating Procedures (SOPs) for Palo Alto security platforms. Use Panorama for centralized policy management, including templates, device groups, inheritance, and consistent configuration across a diverse fleet of physical and virtual firewalls. Configure and maintain advanced security capabilities and profiles, including App-ID, User-ID, Content-ID, SSL Decryption, WildFire, NAT, IPSec VPNs, and threat prevention. Oversee security-incident reporting, documentation, investigation, and corrective-action development. Act as a liaison to contract/customer management and the government Designated Approving Authority (DAA) regarding network-security status, policies, procedures, and risks. Evaluate and report on new and emerging network-security and communications technologies to improve network capacity, performance, reliability, standardization, and security. Provide mentorship and technical oversight to junior engineers and serve as an escalation point for complex troubleshooting. Follow all customer network-security processes and procedures, maintain compliance with Government and QA standards, and ensure service-performance indicators are met or exceeded. Requirements Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph. A minimum of 7+ years of hands-on experience administering, configuring, and troubleshooting Palo Alto Networks NGFWs in large-scale enterprise/global environments. Active Palo Alto Networks Certified Network Security Engineer (PCNSE) certification. DoD 8140.01 and DoD 8570.01-M IAT Level II compliance (for example, Security+ CE). Ability to obtain and maintain a CSSP Infrastructure Support certification within 120 days of the start date. Deep practical knowledge of legacy Gen 2/Gen 3 Palo Alto hardware, including PA-3000 and PA-5000 series platforms, legacy CLI, hardware troubleshooting, and line-card replacements. Experience deploying and managing modern PAN-OS architectures, including Prisma Access (SASE), Prisma SD-WAN, and VM-Series virtual firewalls in cloud environments such as AWS, Azure, GCP, or private-cloud. Proven expertise with Panorama for centralized policy management, template/device-group inheritance, and configuration deployment across a hybrid firewall fleet. Advanced understanding of BGP, OSPF, IPSec VPNs, NAT, TLS/SSL, mutual TLS (mTLS), HTTP, SAML, OAuth, OCSP revocation, DoD PKI, Kerberos, LDAP, and Active Directory. Experience with F5 technologies, including APM, AFM, and SSL Orchestrator (SSLO), and troubleshooting TLS/SSL handshake/connection issues. Strong network design, engineering, implementation, and troubleshooting skills, including ROM equipment lists and cost estimates. Knowledge of DISA and Intelligence Community security standards and requirements. Excellent interpersonal skills and technical judgment with the ability to work independently and support weekend/evening work if needed. Bachelor's degree in IT, Cybersecurity, Computer Science, or a related field, with additional relevant experience considered in lieu of a degree. Desired Qualifications Active Palo Alto Networks Certified Network Security Consultant (PCNSC) or Prisma Certified SASE Professional (PCSAE). F5 Networks Certified Technology Specialist (CTS). Cisco CCNP, CCVP, CCNA, CCDP, or equivalent. ITIL v3 Foundations and/or ISC2 CISSP Certification. Proficiency in Python and automation tools such as Ansible, Terraform, or Palo Alto XML/REST APIs. Hands-on experience with Cortex XDR or Cortex XSOAR. Experience with Palo Alto Networks Expedition for migration and rule consolidation. Knowledge of Zero Trust Network Access (ZTNA) architectures and additional security platforms (e.g., Juniper SRX, Cisco FTD/ASA). Master's degree in related fields is a plus. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Baltimore
11/05/2026
Full time
Job Description Job Description Job Title: Palo Alto Firewall Engineer Location: Springfield, VA Type: Contract To Hire Compensation: $80/hr. W2 Benefits available Conversion Salary: $150,000 annually plus benefits Work Model: Onsite Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph Responsibilities Lead the design, requirements analysis, testing, integration, and implementation of secure network architectures centered on the Palo Alto Networks ecosystem. Serve as the lead technical authority for administering, configuring, and troubleshooting Palo Alto Networks Next-Generation Firewalls (NGFWs) across a hybrid enterprise environment. Engineer and implement solutions for customer Change Requests (CRQs); assess impacts on enterprise transport and security activities and provide technically sound recommendations. Serve as the technical representative for assigned projects and coordinate issues with the appropriate owners, organizations, contract leadership, and customer leadership. Manage the full lifecycle of Palo Alto hardware and software, including complex hardware refreshes, PAN-OS upgrades, legacy-platform sustainment, physical troubleshooting, and line-card replacements. Develop, oversee, and maintain configuration-management processes, network architecture diagrams, technical documentation, integration and test plans, and Standard Operating Procedures (SOPs) for Palo Alto security platforms. Use Panorama for centralized policy management, including templates, device groups, inheritance, and consistent configuration across a diverse fleet of physical and virtual firewalls. Configure and maintain advanced security capabilities and profiles, including App-ID, User-ID, Content-ID, SSL Decryption, WildFire, NAT, IPSec VPNs, and threat prevention. Oversee security-incident reporting, documentation, investigation, and corrective-action development. Act as a liaison to contract/customer management and the government Designated Approving Authority (DAA) regarding network-security status, policies, procedures, and risks. Evaluate and report on new and emerging network-security and communications technologies to improve network capacity, performance, reliability, standardization, and security. Provide mentorship and technical oversight to junior engineers and serve as an escalation point for complex troubleshooting. Follow all customer network-security processes and procedures, maintain compliance with Government and QA standards, and ensure service-performance indicators are met or exceeded. Requirements Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph. A minimum of 7+ years of hands-on experience administering, configuring, and troubleshooting Palo Alto Networks NGFWs in large-scale enterprise/global environments. Active Palo Alto Networks Certified Network Security Engineer (PCNSE) certification. DoD 8140.01 and DoD 8570.01-M IAT Level II compliance (for example, Security+ CE). Ability to obtain and maintain a CSSP Infrastructure Support certification within 120 days of the start date. Deep practical knowledge of legacy Gen 2/Gen 3 Palo Alto hardware, including PA-3000 and PA-5000 series platforms, legacy CLI, hardware troubleshooting, and line-card replacements. Experience deploying and managing modern PAN-OS architectures, including Prisma Access (SASE), Prisma SD-WAN, and VM-Series virtual firewalls in cloud environments such as AWS, Azure, GCP, or private-cloud. Proven expertise with Panorama for centralized policy management, template/device-group inheritance, and configuration deployment across a hybrid firewall fleet. Advanced understanding of BGP, OSPF, IPSec VPNs, NAT, TLS/SSL, mutual TLS (mTLS), HTTP, SAML, OAuth, OCSP revocation, DoD PKI, Kerberos, LDAP, and Active Directory. Experience with F5 technologies, including APM, AFM, and SSL Orchestrator (SSLO), and troubleshooting TLS/SSL handshake/connection issues. Strong network design, engineering, implementation, and troubleshooting skills, including ROM equipment lists and cost estimates. Knowledge of DISA and Intelligence Community security standards and requirements. Excellent interpersonal skills and technical judgment with the ability to work independently and support weekend/evening work if needed. Bachelor's degree in IT, Cybersecurity, Computer Science, or a related field, with additional relevant experience considered in lieu of a degree. Desired Qualifications Active Palo Alto Networks Certified Network Security Consultant (PCNSC) or Prisma Certified SASE Professional (PCSAE). F5 Networks Certified Technology Specialist (CTS). Cisco CCNP, CCVP, CCNA, CCDP, or equivalent. ITIL v3 Foundations and/or ISC2 CISSP Certification. Proficiency in Python and automation tools such as Ansible, Terraform, or Palo Alto XML/REST APIs. Hands-on experience with Cortex XDR or Cortex XSOAR. Experience with Palo Alto Networks Expedition for migration and rule consolidation. Knowledge of Zero Trust Network Access (ZTNA) architectures and additional security platforms (e.g., Juniper SRX, Cisco FTD/ASA). Master's degree in related fields is a plus. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Baltimore
Director, Plasma Engineering
CSL Plasma King Of Prussia, Pennsylvania
Leads engineering standards, architecture governance, and technology platform strategy across CSL Plasma's digital product domains. Sets practices for software quality, security, DevOps, and AI governance, while leading cross-domain engineering teams and aligning Plasma architecture with enterprise requirements. Responsibilities Define coding, testing, security, Dev Ops, CI/CD, and architectural standards across digital product domains. Establish integration, data architecture, and cross-product technical governance. Approve significant technical designs and maintain alignment with enterprise architecture. Own target-state architecture for the Plasma Data Backbone. Lead and develop cross-domain engineering, architecture, data, AI/ML, automation, Dev Ops, QA, and UX staff. Set hiring standards, career frameworks, succession plans, and a culture of technical excellence. Required Skills Software engineering standards Software architecture governance Coding standards Software testing standards Application security Dev Ops CI/CDData architecture AI and generative AI governance SRE/Dev Ops practices
11/05/2026
Full time
Leads engineering standards, architecture governance, and technology platform strategy across CSL Plasma's digital product domains. Sets practices for software quality, security, DevOps, and AI governance, while leading cross-domain engineering teams and aligning Plasma architecture with enterprise requirements. Responsibilities Define coding, testing, security, Dev Ops, CI/CD, and architectural standards across digital product domains. Establish integration, data architecture, and cross-product technical governance. Approve significant technical designs and maintain alignment with enterprise architecture. Own target-state architecture for the Plasma Data Backbone. Lead and develop cross-domain engineering, architecture, data, AI/ML, automation, Dev Ops, QA, and UX staff. Set hiring standards, career frameworks, succession plans, and a culture of technical excellence. Required Skills Software engineering standards Software architecture governance Coding standards Software testing standards Application security Dev Ops CI/CDData architecture AI and generative AI governance SRE/Dev Ops practices
Field System Engineer - Columbus, OH
bioMerieux Blacklick, Ohio
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
11/05/2026
Full time
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
Field System Engineer - North Raleigh/Durham, NC
bioMerieux Apex, North Carolina
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in North Carolina is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
11/05/2026
Full time
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in North Carolina is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
Senior Chemical Process Design QA Engineer
Solvenow Inc. Portland, Oregon
Job Description Job Description Qualifications: Here's what you'll need: Bachelor's degree in chemical engineering or similar engineering degree At least 8 years of experience in a chemical process engineering role on facilities designs in advanced manufacturing, pharmaceutical or oil & gas At least one year of semiconductor experience Ideally, you'll also have: Experience with semiconductor facilities systems Experience with common building design software such as Bluebeam and Navisworks Exceptional attention to detail and ability to identify discrepancies, errors, or gaps in technical deliverables Familiarity with construction deliverables, including P&IDs, detail sheets, and calculations. Strong communication skills, both verbal and written Coaching mindset for improving quality of work with team members Ability to collaborate and work effectively in a variety of teams, including multi-disciplinary teams with members based in various regions We're seeking someone available to work a minimum of 20 hours/week, preferably more than that. Meetings may start as early as 6 a.m. to as late as 6 p.m. PT so flexibility is needed. Responsibilities: We are seeking an experienced Chemical Process Engineer in Portland, OR with a strong focus on technical quality, design review, and engineering oversight. This role is ideal for someone who excels at evaluating the work of others, ensuring accuracy and consistency, and upholding high engineering standards across complex projects. You will play a critical role in maintaining quality across a multi-discipline, highly collaborative team by reviewing process designs, validating calculations, and ensuring alignment with scope, budget, and schedule expectations. This position will: Perform conceptual and detailed design for advanced manufacturing facilities. Use best practices and industry knowledge to solve complex engineering problems. Perform technical validation of calculations, specifications, and design assumptions to ensure consistency and defensibility of engineering work products. Perform quality reviews on designs performed by others. Mentor junior and mid-level engineers on basic engineering applications and principles. Champion a culture of continuous improvement and attention to detail to uphold high engineering standards across all projects. Bring your curiosity, talent for multi-tasking and collaboration, and proven communication and organizational skills and we'll help you grow, pursue, and fulfill what drives you - so we can make big impacts on the world, together.
11/05/2026
Full time
Job Description Job Description Qualifications: Here's what you'll need: Bachelor's degree in chemical engineering or similar engineering degree At least 8 years of experience in a chemical process engineering role on facilities designs in advanced manufacturing, pharmaceutical or oil & gas At least one year of semiconductor experience Ideally, you'll also have: Experience with semiconductor facilities systems Experience with common building design software such as Bluebeam and Navisworks Exceptional attention to detail and ability to identify discrepancies, errors, or gaps in technical deliverables Familiarity with construction deliverables, including P&IDs, detail sheets, and calculations. Strong communication skills, both verbal and written Coaching mindset for improving quality of work with team members Ability to collaborate and work effectively in a variety of teams, including multi-disciplinary teams with members based in various regions We're seeking someone available to work a minimum of 20 hours/week, preferably more than that. Meetings may start as early as 6 a.m. to as late as 6 p.m. PT so flexibility is needed. Responsibilities: We are seeking an experienced Chemical Process Engineer in Portland, OR with a strong focus on technical quality, design review, and engineering oversight. This role is ideal for someone who excels at evaluating the work of others, ensuring accuracy and consistency, and upholding high engineering standards across complex projects. You will play a critical role in maintaining quality across a multi-discipline, highly collaborative team by reviewing process designs, validating calculations, and ensuring alignment with scope, budget, and schedule expectations. This position will: Perform conceptual and detailed design for advanced manufacturing facilities. Use best practices and industry knowledge to solve complex engineering problems. Perform technical validation of calculations, specifications, and design assumptions to ensure consistency and defensibility of engineering work products. Perform quality reviews on designs performed by others. Mentor junior and mid-level engineers on basic engineering applications and principles. Champion a culture of continuous improvement and attention to detail to uphold high engineering standards across all projects. Bring your curiosity, talent for multi-tasking and collaboration, and proven communication and organizational skills and we'll help you grow, pursue, and fulfill what drives you - so we can make big impacts on the world, together.
Senior Full-Stack Engineer - Mortgage
Stefanini Miami, Florida
Stefanini Group is hiring! Stefanini is looking for a Senior Senior Full-Stack Engineer in Remote - USA For quick apply, please reach out to Alfher Hidalgo Call: / Email: Open for W2 candidates only Remote Job Client builds loan application software for the US mortgage industry. Client is based in Miami, with a team of five spread across the US West Coast, Brazil, South Africa and Spain. The hard integrations are happening now. They are working through certifications with mortgage agencies and integrations with government data sources, some well along and some just starting. The role This is a senior, backend-leaning full-stack role. Most of your time goes into Python services, our GraphQL API and AWS infrastructure. You'll also work in our React/TypeScript frontend. We want someone who shapes the API around what the product actually captures: they look at the forms, the documents and the borrower flow, then design endpoints that fit them. You should be able to reason about how a decision in your area ripples through the rest of the system: the frontend, the integrations, compliance, and the people who maintain it after you. What you'll do Design and own the GraphQL schema and the Python services behind it, shaped around the data and flows the frontend captures. Own the mapping between our data model and the loan application (URLA / Form 1003)as MISMO XML, the format we submit to Freddie Mac and Fannie Mae. Build and harden the OCR pipelines that turn borrower documents into structured, verifiable data. Own third-party integrations end to end, including Freddie Mac, Fannie Mae, data and verification providers, and the upcoming IRS integration. That includes the certification work each one requires. Ship frontend features in React/TypeScript when that's the fastest path, and work with design on the upcoming redesign. Break work into pieces you can estimate, commit to dates, and raise slippage early instead of at the deadline. Take on product, QA, infrastructure or vendor work when the stage calls for it, and keep the thread when you switch. Give and ask for direct feedback, in code review, in design discussions and about how the team works. What we're looking for Senior-level engineering experience (typically 5+ years), with systems you designed and own running in production. Strong Python backend skills and production experience designing GraphQL APIs. Hands-on AWS experience: you've deployed, operated and debugged what you built. Experience mapping application data to and from large, strict XML schemas. Comparable work in other industries counts, such as HL7 in healthcare, ACORD in insurance, or ISO 20022 and FIX in finance. Working fluency in React and TypeScript, enough to build features and to judge how an API decision lands in the UI. Hands-on experience using agentic AI tools (such as Claude Code, Cursor or Copilot) for coding, testing and documentation, along with the judgment to review and take ownership of what they produce. Startup experience on a small team, where scope was ambiguous and you owned outcomes, not just tickets. Experience in fintech or another regulated domain, such as handling PII, keeping audit trails, or building to external compliance requirements. A track record of estimating work and delivering on it, with examples of what you did when an estimate slipped. Comfort giving and receiving direct feedback, and clear written communication across time zones Nice to have Hands-on work with the URLA (Form 1003) and MISMO 3.4 / ULAD, including GSE submissions. Other mortgage industry experience, such as loan origination systems or GSE integrations (Freddie Mac LPA, Fannie Mae DU). OCR or document-processing pipelines in production. Integrations with government data sources, including the IRS. Experience going through a vendor certification or partner approval process. How we work Feedback goes both ways. We say it directly and early, and we expect the same from you, including about decisions that aren't yours. Estimates are commitments. We expect them to change sometimes. When they do, we say so as soon as we know, not at the deadline. Everyone wears several hats. At five people, you'll move between engineering, product, QA and ops. Do each one well, and be clear about which one you're wearing and who owns what. We decide with the whole system in view. A good backend change considers the frontend, the integrations and the compliance trail.
11/05/2026
Full time
Stefanini Group is hiring! Stefanini is looking for a Senior Senior Full-Stack Engineer in Remote - USA For quick apply, please reach out to Alfher Hidalgo Call: / Email: Open for W2 candidates only Remote Job Client builds loan application software for the US mortgage industry. Client is based in Miami, with a team of five spread across the US West Coast, Brazil, South Africa and Spain. The hard integrations are happening now. They are working through certifications with mortgage agencies and integrations with government data sources, some well along and some just starting. The role This is a senior, backend-leaning full-stack role. Most of your time goes into Python services, our GraphQL API and AWS infrastructure. You'll also work in our React/TypeScript frontend. We want someone who shapes the API around what the product actually captures: they look at the forms, the documents and the borrower flow, then design endpoints that fit them. You should be able to reason about how a decision in your area ripples through the rest of the system: the frontend, the integrations, compliance, and the people who maintain it after you. What you'll do Design and own the GraphQL schema and the Python services behind it, shaped around the data and flows the frontend captures. Own the mapping between our data model and the loan application (URLA / Form 1003)as MISMO XML, the format we submit to Freddie Mac and Fannie Mae. Build and harden the OCR pipelines that turn borrower documents into structured, verifiable data. Own third-party integrations end to end, including Freddie Mac, Fannie Mae, data and verification providers, and the upcoming IRS integration. That includes the certification work each one requires. Ship frontend features in React/TypeScript when that's the fastest path, and work with design on the upcoming redesign. Break work into pieces you can estimate, commit to dates, and raise slippage early instead of at the deadline. Take on product, QA, infrastructure or vendor work when the stage calls for it, and keep the thread when you switch. Give and ask for direct feedback, in code review, in design discussions and about how the team works. What we're looking for Senior-level engineering experience (typically 5+ years), with systems you designed and own running in production. Strong Python backend skills and production experience designing GraphQL APIs. Hands-on AWS experience: you've deployed, operated and debugged what you built. Experience mapping application data to and from large, strict XML schemas. Comparable work in other industries counts, such as HL7 in healthcare, ACORD in insurance, or ISO 20022 and FIX in finance. Working fluency in React and TypeScript, enough to build features and to judge how an API decision lands in the UI. Hands-on experience using agentic AI tools (such as Claude Code, Cursor or Copilot) for coding, testing and documentation, along with the judgment to review and take ownership of what they produce. Startup experience on a small team, where scope was ambiguous and you owned outcomes, not just tickets. Experience in fintech or another regulated domain, such as handling PII, keeping audit trails, or building to external compliance requirements. A track record of estimating work and delivering on it, with examples of what you did when an estimate slipped. Comfort giving and receiving direct feedback, and clear written communication across time zones Nice to have Hands-on work with the URLA (Form 1003) and MISMO 3.4 / ULAD, including GSE submissions. Other mortgage industry experience, such as loan origination systems or GSE integrations (Freddie Mac LPA, Fannie Mae DU). OCR or document-processing pipelines in production. Integrations with government data sources, including the IRS. Experience going through a vendor certification or partner approval process. How we work Feedback goes both ways. We say it directly and early, and we expect the same from you, including about decisions that aren't yours. Estimates are commitments. We expect them to change sometimes. When they do, we say so as soon as we know, not at the deadline. Everyone wears several hats. At five people, you'll move between engineering, product, QA and ops. Do each one well, and be clear about which one you're wearing and who owns what. We decide with the whole system in view. A good backend change considers the frontend, the integrations and the compliance trail.
Field System Engineer - North Raleigh/Durham, NC
bioMerieux Knightdale, North Carolina
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in North Carolina is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
11/05/2026
Full time
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in North Carolina is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
Field System Engineer - North Central Florida
bioMerieux La Crosse, Florida
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in Florida is between $32.90 and $45.00 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
11/05/2026
Full time
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in Florida is between $32.90 and $45.00 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
Field System Engineer - North Raleigh/Durham, NC
bioMerieux Durham, North Carolina
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in North Carolina is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
11/05/2026
Full time
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in North Carolina is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
Field System Engineer - Columbus, OH
bioMerieux Pickerington, Ohio
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
11/05/2026
Full time
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
Field System Engineer - North Central Florida
bioMerieux Newberry, Florida
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in Florida is between $32.90 and $45.00 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
11/05/2026
Full time
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in Florida is between $32.90 and $45.00 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
Field System Engineer - Columbus, OH
bioMerieux Hilliard, Ohio
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
11/05/2026
Full time
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
Field System Engineer - Columbus, OH
bioMerieux Dublin, Ohio
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
11/05/2026
Full time
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
Field System Engineer - North Raleigh/Durham, NC
bioMerieux Raleigh, North Carolina
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in North Carolina is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
11/05/2026
Full time
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in North Carolina is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
Field System Engineer - North Raleigh/Durham, NC
bioMerieux Wendell, North Carolina
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in North Carolina is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
11/05/2026
Full time
Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in North Carolina is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,

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