22 jobs found

Job Description Job Description Overview Join a Leader in Home Healthcare At Rotech Healthcare Inc ., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Responsibilities Job Summary We are seeking a dedicated Robotic Process Automation Engineer (RPA) to join our team. In this position, you will be focused on process enhancement discovery and the design, development, testing and maintenance of robotic process automation tools (RPA). The RPA Engineer falls under operations and often acts as a PM/liaison between business partners, IT and other teams involved to help find the best solutions possible. The role will require a deep learning and understanding of our legacy systems and how their various components function and interact with one another. The RPA Engineer will be the go-to problem solver for business partners and must be able to think outside the box and deliver quick/efficient temporary or permanent solutions. This position offers a salary range of $82,000 -$85,000 per year, depending on relevant experience and the state where the employee is hired. Essential Job Duties and Responsibilities (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.) Build RPA solutions while working closely with Business SMEs to resolve technical problems Define data requirements for solutions and create a plan to coordinate this test data Effectively communicate business perceived problems/solutions to executive leadership Maintain relationships with business partners and IT to monitor existing processes and identify potential automation opportunities Perform ROI/Cost Analysis for development and maintenance of automation solutions Publish effective documentation on technical aspects of solution created and post-implementation operating procedures Performs other duties as assigned Travel Some travel required (minimal) Qualifications Employment is contingent on Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws. Drug screen ( when applicable for the position ) Compliance with healthcare facility credentialing process ( when applicable for the position ) Valid driver's license in state of residence with a clean driving record (when applicable for the position) Required Education and/or Experience High school diploma or GED equivalent, required Bachelor's degree in a Computer, Engineering or Technology field or experience in a related role focused on automation solutions, software/application development, or process workflow enhancement Proficiency with Microsoft Office Products, required Preferred Education and/or Experience Experience in at least one automation software (Automation Anywhere, Power Automate, UIPath, etc.) or scripting language (VBA, JavaScript, etc.) Experience with healthcare claims and billing processes, preferred Experience with medical equipment/DME products, preferred Experience with SharePoint, Excel Macros, and SQL, preferred Three years' experience as an Automation Engineer, Software Developer or Business Process Analyst, preferred Skills and Competencies Accurately perform simple mathematical calculations Effectively communicate in English; both oral and written Interpret a variety of communications (verbal, non-verbal, written, listening and visual) Maintain confidentiality, discretion and caution when handling sensitive information Multi-task along with attention to detail Self-motivation, organized, time-management and deductive problem solving skills Work independently and as part of a team Machines, Equipment and Technical Abilities Email transmission and communication Internet navigation and research Microsoft applications; Outlook, Word and Excel Office equipment; fax machine, copier, printer, phone and computer and/or tablet Physical Demands Lift and carry office equipment at times Requires sitting, walking, standing, talking and listening Requires close vision to small print on computer and/or tablet and paperwork

Job Description Job Description About Our Company: Headquartered in Denver, Colorado, Cologix is a leading North America network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 45+ digital edge and Scalelogix hyperscale edge data centers in 13 markets across the United States and Canada along with a carrier-dense ecosystem of 710+ networks, 360+ cloud providers, 35+ onramps and seven Internet exchanges. We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service. Backed by one of the largest North American infrastructure funds, Cologix's experienced leadership team, certified staff and commitment to ESG initiatives help form a culture that values our people, our environment and our clients. About the Position We are seeking a detail-oriented, execution-focused Data Center Operations Technician to support customer requests and day-to-day operational activity within a 24x7 colocation environment. This role is the primary hands-on operational resource for remote hands services, structured cabling, interconnection support, physical-layer validation, alarm response, and operational monitoring within the data center. This is a fast-moving, highly visible role that requires precision, professionalism, and strong judgment. You will support customer and carrier environments through cross-connect installs, cable testing, equipment checks, server reboots, visual inspections, documentation updates, and operational response activities. You will also monitor alarms, perform rounds and readings, help maintain clean and orderly technical spaces, and escalate issues appropriately while working within defined procedures and domain boundaries. Be the hands-on operational resource that keeps customer activity and day-to-day data center work moving. Shifts: 1st Shift: Sunday - Wednesday 6:00am - 4:00pm What You Do Daily Execute remote hands services and customer support requests, including reboots, media swaps, visual inspections, cable tracing, and basic physical-layer tasks Install, test, label, and maintain structured copper and fiber cabling, patch panels, and cross-connect infrastructure in accordance with site standards Provision and troubleshoot customer and carrier interconnection services within defined physical-layer scope Monitor security, environmental, and equipment alarms, perform rounds and readings, validate field conditions, and escalate issues appropriately Maintain accurate documentation for cross-connects, connectivity paths, capacity tracking, and operational activities Support physical network hardware readiness through rack-and-stack assistance, optic swaps, cable management, and visual checks Help maintain data center cleanliness, orderly pathways, and operational discipline in technical spaces Support controlled access and escort procedures within secure technical areas in accordance with site requirements Participate in rotating 24x7 on-call support and flexible scheduling as needed What Makes You a Good Fit Hands-on experience in data center operations, structured cabling, telecom, IT infrastructure, or a similar technical environment Strong working knowledge of copper and fiber media, patching practices, cable testing, and physical-layer troubleshooting Ability to execute precise work in live customer environments without creating avoidable risk Strong attention to detail in labeling, documentation, change control, and customer-facing task execution Ability to recognize environmental, equipment, or operational abnormalities and escalate clearly and appropriately Comfortable working in a 24x7 environment where responsiveness, professionalism, and consistency matter Leadership Profile Brings strong execution discipline and follows procedures carefully in live production environments Works with urgency while maintaining accuracy, documentation quality, and customer-impact awareness Understands physical-layer dependencies and knows when to act, when to verify, and when to escalate Maintains professionalism in customer-facing work and cross-functional coordination Supports operational readiness through reliability, flexibility, and attention to detail What Success Looks Like Customer requests and remote hands tasks are completed accurately, professionally, and on time Cross-connects, cabling, and physical-layer work are clean, well-documented, and reliable Environmental, equipment, and security-related issues are identified quickly and escalated with useful context Documentation remains current and supports provisioning, troubleshooting, capacity planning, and audits Technical spaces remain organized, safe, and ready to support ongoing operations The site has confidence in the technician's execution, responsiveness, and operational judgment Qualifications High school diploma or equivalent required; technical training or related certifications preferred 2+ years of experience in data center operations, structured cabling, telecom, IT support, or a related field preferred Experience working with copper and fiber cabling, patch panels, cross-connects, and cable testing tools Familiarity with remote hands services, ticketing systems, documentation practices, and customer support in a technical environment Basic understanding of data center layouts, physical network topology, and interconnection environments Ability to work shifts, including nights, weekends, holidays, and on-call rotations as needed Strong written and verbal communication skills, with the ability to document work clearly and escalate issues effectively Why Join Us This is an opportunity to play a hands-on role in supporting the day-to-day operations of a mission-critical environment. You will help deliver the precise execution, responsiveness, and operational discipline that customers depend on every day. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or transfer sponsorship of an employment visa at this time, including CPT/OPT. Benefits: We offer a competitive benefit package for full-time employees that includes: Medical, dental, and vision insurance Company paid Life Insurance Voluntary supplemental life insurance Flexible spending account Health savings account Non-accrued PTO Short- and Long-Term Disability Company paid holidays 401k Retirement Plan with employer match Mental Wellness Benefits Tuition Reimbursement Paid Parental Leave Employee Discount Marketplace Employee Recognition Platform Individual compensation will be commensurate with the candidate's experience. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. Cologix is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance in applying for any of our open positions, please contact us at or call . The California Consumer Privacy Act ("CCPA") creates privacy rights relating to the collection, sale, disclosure, and deletion of consumers' personal information. The CCPA requires businesses to provide consumers, including job applicants and employees, with information about their rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used. For additional information regarding your rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used, please see -policy/ . Cologix' data centers are ISO 27001:2022 and ISO 14001:2015 certified. These certifications demonstrate Cologix's commitment to both information security and environmental stewardship. At Cologix, protecting information assets and minimizing environmental impacts are everyone's responsibility. Cologix employees are responsible for: • Understanding and following Cologix's information security, cybersecurity, privacy, and environmental management policies, procedures, and standards. • Ensuring conformance with the requirements of both the Information Security Management System (ISMS) and the Environmental Management System (EMS). • Remaining vigilant and reporting any information security or environmental incidents, vulnerabilities, risks, or non-conformities to the appropriate teams. • Actively participating in Cologix's efforts to maintain and improve information security and environmental performance.

Job Description Job Description About Our Company: Headquartered in Denver, Colorado, Cologix is a leading North America network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 45+ digital edge and Scalelogix hyperscale edge data centers in 13 markets across the United States and Canada along with a carrier-dense ecosystem of 710+ networks, 360+ cloud providers, 35+ onramps and seven Internet exchanges. We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service. Backed by one of the largest North American infrastructure funds, Cologix's experienced leadership team, certified staff and commitment to ESG initiatives help form a culture that values our people, our environment and our clients. About the Position We are seeking a detail-oriented, execution-focused Data Center Operations Technician to support customer requests and day-to-day operational activity within a 24x7 colocation environment. This role is the primary hands-on operational resource for remote hands services, structured cabling, interconnection support, physical-layer validation, alarm response, and operational monitoring within the data center. This is a fast-moving, highly visible role that requires precision, professionalism, and strong judgment. You will support customer and carrier environments through cross-connect installs, cable testing, equipment checks, server reboots, visual inspections, documentation updates, and operational response activities. You will also monitor alarms, perform rounds and readings, help maintain clean and orderly technical spaces, and escalate issues appropriately while working within defined procedures and domain boundaries. Be the hands-on operational resource that keeps customer activity and day-to-day data center work moving. Shifts: 1st Shift: Wednesday - Saturday 6:00am - 4:00pm What You Do Daily Execute remote hands services and customer support requests, including reboots, media swaps, visual inspections, cable tracing, and basic physical-layer tasks Install, test, label, and maintain structured copper and fiber cabling, patch panels, and cross-connect infrastructure in accordance with site standards Provision and troubleshoot customer and carrier interconnection services within defined physical-layer scope Monitor security, environmental, and equipment alarms, perform rounds and readings, validate field conditions, and escalate issues appropriately Maintain accurate documentation for cross-connects, connectivity paths, capacity tracking, and operational activities Support physical network hardware readiness through rack-and-stack assistance, optic swaps, cable management, and visual checks Help maintain data center cleanliness, orderly pathways, and operational discipline in technical spaces Support controlled access and escort procedures within secure technical areas in accordance with site requirements Participate in rotating 24x7 on-call support and flexible scheduling as needed What Makes You a Good Fit Hands-on experience in data center operations, structured cabling, telecom, IT infrastructure, or a similar technical environment Strong working knowledge of copper and fiber media, patching practices, cable testing, and physical-layer troubleshooting Ability to execute precise work in live customer environments without creating avoidable risk Strong attention to detail in labeling, documentation, change control, and customer-facing task execution Ability to recognize environmental, equipment, or operational abnormalities and escalate clearly and appropriately Comfortable working in a 24x7 environment where responsiveness, professionalism, and consistency matter Leadership Profile Brings strong execution discipline and follows procedures carefully in live production environments Works with urgency while maintaining accuracy, documentation quality, and customer-impact awareness Understands physical-layer dependencies and knows when to act, when to verify, and when to escalate Maintains professionalism in customer-facing work and cross-functional coordination Supports operational readiness through reliability, flexibility, and attention to detail What Success Looks Like Customer requests and remote hands tasks are completed accurately, professionally, and on time Cross-connects, cabling, and physical-layer work are clean, well-documented, and reliable Environmental, equipment, and security-related issues are identified quickly and escalated with useful context Documentation remains current and supports provisioning, troubleshooting, capacity planning, and audits Technical spaces remain organized, safe, and ready to support ongoing operations The site has confidence in the technician's execution, responsiveness, and operational judgment Qualifications High school diploma or equivalent required; technical training or related certifications preferred 2+ years of experience in data center operations, structured cabling, telecom, IT support, or a related field preferred Experience working with copper and fiber cabling, patch panels, cross-connects, and cable testing tools Familiarity with remote hands services, ticketing systems, documentation practices, and customer support in a technical environment Basic understanding of data center layouts, physical network topology, and interconnection environments Ability to work shifts, including nights, weekends, holidays, and on-call rotations as needed Strong written and verbal communication skills, with the ability to document work clearly and escalate issues effectively Why Join Us This is an opportunity to play a hands-on role in supporting the day-to-day operations of a mission-critical environment. You will help deliver the precise execution, responsiveness, and operational discipline that customers depend on every day. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or transfer sponsorship of an employment visa at this time, including CPT/OPT. Benefits: We offer a competitive benefit package for full-time employees that includes: Medical, dental, and vision insurance Company paid Life Insurance Voluntary supplemental life insurance Flexible spending account Health savings account Non-accrued PTO Short- and Long-Term Disability Company paid holidays 401k Retirement Plan with employer match Mental Wellness Benefits Tuition Reimbursement Paid Parental Leave Employee Discount Marketplace Employee Recognition Platform Individual compensation will be commensurate with the candidate's experience. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. Cologix is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance in applying for any of our open positions, please contact us at or call . The California Consumer Privacy Act ("CCPA") creates privacy rights relating to the collection, sale, disclosure, and deletion of consumers' personal information. The CCPA requires businesses to provide consumers, including job applicants and employees, with information about their rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used. For additional information regarding your rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used, please see -policy/ . Cologix' data centers are ISO 27001:2022 and ISO 14001:2015 certified. These certifications demonstrate Cologix's commitment to both information security and environmental stewardship. At Cologix, protecting information assets and minimizing environmental impacts are everyone's responsibility. Cologix employees are responsible for: • Understanding and following Cologix's information security, cybersecurity, privacy, and environmental management policies, procedures, and standards. • Ensuring conformance with the requirements of both the Information Security Management System (ISMS) and the Environmental Management System (EMS). • Remaining vigilant and reporting any information security or environmental incidents, vulnerabilities, risks, or non-conformities to the appropriate teams. • Actively participating in Cologix's efforts to maintain and improve information security and environmental performance.

Job Description Job Description About Our Company: Headquartered in Denver, Colorado, Cologix is a leading North America network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 45+ digital edge and Scalelogix hyperscale edge data centers in 13 markets across the United States and Canada along with a carrier-dense ecosystem of 710+ networks, 360+ cloud providers, 35+ onramps and seven Internet exchanges. We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service. Backed by one of the largest North American infrastructure funds, Cologix's experienced leadership team, certified staff and commitment to ESG initiatives help form a culture that values our people, our environment and our clients. About the Position We are seeking a detail-oriented, execution-focused Data Center Operations Technician to support customer requests and day-to-day operational activity within a 24x7 colocation environment. This role is the primary hands-on operational resource for remote hands services, structured cabling, interconnection support, physical-layer validation, alarm response, and operational monitoring within the data center. This is a fast-moving, highly visible role that requires precision, professionalism, and strong judgment. You will support customer and carrier environments through cross-connect installs, cable testing, equipment checks, server reboots, visual inspections, documentation updates, and operational response activities. You will also monitor alarms, perform rounds and readings, help maintain clean and orderly technical spaces, and escalate issues appropriately while working within defined procedures and domain boundaries. Be the hands-on operational resource that keeps customer activity and day-to-day data center work moving. Shift: 2nd Shift: Sunday - Wednesday 2:00pm - 12:00am What You Do Daily Execute remote hands services and customer support requests, including reboots, media swaps, visual inspections, cable tracing, and basic physical-layer tasks Install, test, label, and maintain structured copper and fiber cabling, patch panels, and cross-connect infrastructure in accordance with site standards Provision and troubleshoot customer and carrier interconnection services within defined physical-layer scope Monitor security, environmental, and equipment alarms, perform rounds and readings, validate field conditions, and escalate issues appropriately Maintain accurate documentation for cross-connects, connectivity paths, capacity tracking, and operational activities Support physical network hardware readiness through rack-and-stack assistance, optic swaps, cable management, and visual checks Help maintain data center cleanliness, orderly pathways, and operational discipline in technical spaces Support controlled access and escort procedures within secure technical areas in accordance with site requirements Participate in rotating 24x7 on-call support and flexible scheduling as needed What Makes You a Good Fit Hands-on experience in data center operations, structured cabling, telecom, IT infrastructure, or a similar technical environment Strong working knowledge of copper and fiber media, patching practices, cable testing, and physical-layer troubleshooting Ability to execute precise work in live customer environments without creating avoidable risk Strong attention to detail in labeling, documentation, change control, and customer-facing task execution Ability to recognize environmental, equipment, or operational abnormalities and escalate clearly and appropriately Comfortable working in a 24x7 environment where responsiveness, professionalism, and consistency matter Leadership Profile Brings strong execution discipline and follows procedures carefully in live production environments Works with urgency while maintaining accuracy, documentation quality, and customer-impact awareness Understands physical-layer dependencies and knows when to act, when to verify, and when to escalate Maintains professionalism in customer-facing work and cross-functional coordination Supports operational readiness through reliability, flexibility, and attention to detail What Success Looks Like Customer requests and remote hands tasks are completed accurately, professionally, and on time Cross-connects, cabling, and physical-layer work are clean, well-documented, and reliable Environmental, equipment, and security-related issues are identified quickly and escalated with useful context Documentation remains current and supports provisioning, troubleshooting, capacity planning, and audits Technical spaces remain organized, safe, and ready to support ongoing operations The site has confidence in the technician's execution, responsiveness, and operational judgment Qualifications High school diploma or equivalent required; technical training or related certifications preferred 2+ years of experience in data center operations, structured cabling, telecom, IT support, or a related field preferred Experience working with copper and fiber cabling, patch panels, cross-connects, and cable testing tools Familiarity with remote hands services, ticketing systems, documentation practices, and customer support in a technical environment Basic understanding of data center layouts, physical network topology, and interconnection environments Ability to work shifts, including nights, weekends, holidays, and on-call rotations as needed Strong written and verbal communication skills, with the ability to document work clearly and escalate issues effectively Why Join Us This is an opportunity to play a hands-on role in supporting the day-to-day operations of a mission-critical environment. You will help deliver the precise execution, responsiveness, and operational discipline that customers depend on every day. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or transfer sponsorship of an employment visa at this time, including CPT/OPT. Benefits: We offer a competitive benefit package for full-time employees that includes: Medical, dental, and vision insurance Company paid Life Insurance Voluntary supplemental life insurance Flexible spending account Health savings account Non-accrued PTO Short- and Long-Term Disability Company paid holidays 401k Retirement Plan with employer match Mental Wellness Benefits Tuition Reimbursement Paid Parental Leave Employee Discount Marketplace Employee Recognition Platform Individual compensation will be commensurate with the candidate's experience. This position will also be eligible for a shift differential. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. Cologix is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance in applying for any of our open positions, please contact us at or call . The California Consumer Privacy Act ("CCPA") creates privacy rights relating to the collection, sale, disclosure, and deletion of consumers' personal information. The CCPA requires businesses to provide consumers, including job applicants and employees, with information about their rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used. For additional information regarding your rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used, please see -policy/ . Cologix' data centers are ISO 27001:2022 and ISO 14001:2015 certified. These certifications demonstrate Cologix's commitment to both information security and environmental stewardship. At Cologix, protecting information assets and minimizing environmental impacts are everyone's responsibility. Cologix employees are responsible for: • Understanding and following Cologix's information security, cybersecurity, privacy, and environmental management policies, procedures, and standards. • Ensuring conformance with the requirements of both the Information Security Management System (ISMS) and the Environmental Management System (EMS). • Remaining vigilant and reporting any information security or environmental incidents, vulnerabilities, risks, or non-conformities to the appropriate teams. • Actively participating in Cologix's efforts to maintain and improve information security and environmental performance.

Job Description Job Description About Our Company: Headquartered in Denver, Colorado, Cologix is a leading North America network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 45+ digital edge and Scalelogix hyperscale edge data centers in 13 markets across the United States and Canada along with a carrier-dense ecosystem of 710+ networks, 360+ cloud providers, 35+ onramps and seven Internet exchanges. We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service. Backed by one of the largest North American infrastructure funds, Cologix's experienced leadership team, certified staff and commitment to ESG initiatives help form a culture that values our people, our environment and our clients. About the Position We are seeking a detail-oriented, execution-focused Data Center Operations Technician to support customer requests and day-to-day operational activity within a 24x7 colocation environment. This role is the primary hands-on operational resource for remote hands services, structured cabling, interconnection support, physical-layer validation, alarm response, and operational monitoring within the data center. This is a fast-moving, highly visible role that requires precision, professionalism, and strong judgment. You will support customer and carrier environments through cross-connect installs, cable testing, equipment checks, server reboots, visual inspections, documentation updates, and operational response activities. You will also monitor alarms, perform rounds and readings, help maintain clean and orderly technical spaces, and escalate issues appropriately while working within defined procedures and domain boundaries. Be the hands-on operational resource that keeps customer activity and day-to-day data center work moving. Shift: 2nd Shift: Wednesday - Saturday 2:00pm - 12:00am What You Do Daily Execute remote hands services and customer support requests, including reboots, media swaps, visual inspections, cable tracing, and basic physical-layer tasks Install, test, label, and maintain structured copper and fiber cabling, patch panels, and cross-connect infrastructure in accordance with site standards Provision and troubleshoot customer and carrier interconnection services within defined physical-layer scope Monitor security, environmental, and equipment alarms, perform rounds and readings, validate field conditions, and escalate issues appropriately Maintain accurate documentation for cross-connects, connectivity paths, capacity tracking, and operational activities Support physical network hardware readiness through rack-and-stack assistance, optic swaps, cable management, and visual checks Help maintain data center cleanliness, orderly pathways, and operational discipline in technical spaces Support controlled access and escort procedures within secure technical areas in accordance with site requirements Participate in rotating 24x7 on-call support and flexible scheduling as needed What Makes You a Good Fit Hands-on experience in data center operations, structured cabling, telecom, IT infrastructure, or a similar technical environment Strong working knowledge of copper and fiber media, patching practices, cable testing, and physical-layer troubleshooting Ability to execute precise work in live customer environments without creating avoidable risk Strong attention to detail in labeling, documentation, change control, and customer-facing task execution Ability to recognize environmental, equipment, or operational abnormalities and escalate clearly and appropriately Comfortable working in a 24x7 environment where responsiveness, professionalism, and consistency matter Leadership Profile Brings strong execution discipline and follows procedures carefully in live production environments Works with urgency while maintaining accuracy, documentation quality, and customer-impact awareness Understands physical-layer dependencies and knows when to act, when to verify, and when to escalate Maintains professionalism in customer-facing work and cross-functional coordination Supports operational readiness through reliability, flexibility, and attention to detail What Success Looks Like Customer requests and remote hands tasks are completed accurately, professionally, and on time Cross-connects, cabling, and physical-layer work are clean, well-documented, and reliable Environmental, equipment, and security-related issues are identified quickly and escalated with useful context Documentation remains current and supports provisioning, troubleshooting, capacity planning, and audits Technical spaces remain organized, safe, and ready to support ongoing operations The site has confidence in the technician's execution, responsiveness, and operational judgment Qualifications High school diploma or equivalent required; technical training or related certifications preferred 2+ years of experience in data center operations, structured cabling, telecom, IT support, or a related field preferred Experience working with copper and fiber cabling, patch panels, cross-connects, and cable testing tools Familiarity with remote hands services, ticketing systems, documentation practices, and customer support in a technical environment Basic understanding of data center layouts, physical network topology, and interconnection environments Ability to work shifts, including nights, weekends, holidays, and on-call rotations as needed Strong written and verbal communication skills, with the ability to document work clearly and escalate issues effectively Why Join Us This is an opportunity to play a hands-on role in supporting the day-to-day operations of a mission-critical environment. You will help deliver the precise execution, responsiveness, and operational discipline that customers depend on every day. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or transfer sponsorship of an employment visa at this time, including CPT/OPT. Benefits: We offer a competitive benefit package for full-time employees that includes: Medical, dental, and vision insurance Company paid Life Insurance Voluntary supplemental life insurance Flexible spending account Health savings account Non-accrued PTO Short- and Long-Term Disability Company paid holidays 401k Retirement Plan with employer match Mental Wellness Benefits Tuition Reimbursement Paid Parental Leave Employee Discount Marketplace Employee Recognition Platform Individual compensation will be commensurate with the candidate's experience. This position will also be eligible for a shift differential. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. Cologix is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance in applying for any of our open positions, please contact us at or call . The California Consumer Privacy Act ("CCPA") creates privacy rights relating to the collection, sale, disclosure, and deletion of consumers' personal information. The CCPA requires businesses to provide consumers, including job applicants and employees, with information about their rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used. For additional information regarding your rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used, please see -policy/ . Cologix' data centers are ISO 27001:2022 and ISO 14001:2015 certified. These certifications demonstrate Cologix's commitment to both information security and environmental stewardship. At Cologix, protecting information assets and minimizing environmental impacts are everyone's responsibility. Cologix employees are responsible for: • Understanding and following Cologix's information security, cybersecurity, privacy, and environmental management policies, procedures, and standards. • Ensuring conformance with the requirements of both the Information Security Management System (ISMS) and the Environmental Management System (EMS). • Remaining vigilant and reporting any information security or environmental incidents, vulnerabilities, risks, or non-conformities to the appropriate teams. • Actively participating in Cologix's efforts to maintain and improve information security and environmental performance.

On-Site Field Svc Technician I US-DE-Middletown Job ID: 35298 Type: Full-Time # of Openings: 1 Category: Field Service DE - Middletown - Amazon About the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We're actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. On-Site Field Service Technician Work 3.5 days and off 3.5 days -All schedules have day on Wednesdays- Every schedule has one weekend day-Bonuses paid on weekends- Shift differential for nights- Training will take place day hours however after training one needs to be flexible with hours - Sunday-Wednesday or Wednesday -Saturday Your Impact In this position, you'll be accountable for: Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping. Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned. Showcasing strong customer communication and satisfaction skills. Maintaining the performance of assigned machines. Facilitating performance at a level which helps to achieve the branch/district's overall metric targets. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. Do you meet these requirements? Hold a High School diploma or equivalent experience required. Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. Ability to travel (valid driver's license and acceptable driving record necessary). Capable of functioning in a 24/7 environment, while performing shift work and on-call rotations. Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). We are providing the anticipated base salary range for this role: $20.00-25.49 Hourly . This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 20-25.49 Hourly Wage PI55a4e347538f-1967

Field Svc Technician II US-NY-Rochester Job ID: 35135 Type: Full-Time # of Openings: 1 Category: Field Service Additional Locations CUS About the Role Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you? If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We're ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products. Your Impact We're actively seeking an individual to: Diagnose basic mechanical, software, network, and system failures using established procedures. Service and repair designated equipment to Canon standards and specifications. Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics. Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned. Maintain all technical information and Canon property assigned and provide direction to less experienced technicians. Provide the solutions of escalated technical and/or customer service-related problem areas for any territory requested. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. We're looking for a dedicated individual with: HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. The ability to travel (valid driver's license and acceptable driving record necessary). The capability to work in a 24/7 environment, while performing shift work and on-call rotations. Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). We are providing the anticipated base salary range for this role: $21.50-$30.75 hourly. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 21.5-30.75 Hourly Wage PI672c93582bf6-0234

Job Description Job Description Overview Join our dynamic team as a Fiber Optic Splicing Technician and become a vital part of building and maintaining high-speed telecommunications networks. In this energetic role, you will be responsible for installing, splicing, and troubleshooting fiber optic systems to ensure seamless connectivity for residential, commercial, and industrial clients. Your expertise will help deliver reliable internet, voice, and data services while working outdoors in diverse environments. This position offers an exciting opportunity to develop your skills in fiber optic technology and telecommunications infrastructure while contributing to cutting-edge network solutions. Location Field Deployments (Base: Utah; Travel throughout the Lower 48 States) Pay Range $28.00 - $35.00 / hour + project-dependent bonus structure Travel Requirement 50% - 75% Nationwide Travel (Lower 48 States) Employment Type Full-Time (W-2, Non-Exempt) RESPONSIBILITIES Perform fiber optic cable splicing and termination using precision fusion splicing and mechanical connectors to ensure optimal signal quality. Assemble, organize, and seal fiber optic splice closures, splice trays, patch panels, and optical distribution terminals per engineering prints and color-coding specifications. Interpret technical drawings, schematics, and engineering troubleshooting guides to accurately plan and execute installation tasks. Safely operate, clean, and calibrate company-issued precision tools, fusion splicers, and OTDR test gear. Use diagnostic tools like VFL, testing equipment, and schematics to troubleshoot network issues and verify system performance. Conduct telecommunications testing on fiber optic systems to confirm proper signal transmission and identify potential faults or weaknesses. Comply with all job-site safety protocols, maintain utility locate boundaries (811), and wear required PPE (hard hat, high-vis vest, safety glasses, and safety-toe boots). Follow safety protocols in accordance with the National Electrical Safety Code (NESC) during all outside plant operations, including climbing poles and working at heights. Safely operate assigned company fleet vehicles in strict accordance with driver safety guidelines. Operate heavy equipment such as bucket trucks and other construction tools to facilitate installation activities safely and efficiently. QUALIFICATIONS Field Experience Minimum 2+ years of hands-on fiber optic fusion splicing experience installing fiber optic cables and related infrastructure in outdoor environments, including trenches, poles, and underground conduits as well as indoor utility environments. Strong knowledge of fiber splicing techniques, telecommunications cable installation, and network infrastructure setup. Proficiency with diagnostic tools used for testing fiber optic networks, LAN (Local Area Network), WAN (Wide Area Network) Skilled in interpreting technical drawings, schematics, and engineering troubleshooting documents for accurate implementation. Experience with outdoor work environments involving climbing and other construction activities. Familiarity with IT infrastructure components including computer networking concepts like switches, routers, and telecommunication protocols. Knowledge of the National Electrical Safety Code (NESC) standards for safe outside plant operations. Ability to troubleshoot complex fiber optic network issues using specialized testing equipment while providing technical troubleshooting support. Strong communication skills for collaborating with team members and documenting work progress accurately Travel Availability Willingness and capability to travel 50% - 75% across the Lower 48 states for multi-week and rotational field deployments. Driver's License & MVR Valid driver's license with an acceptable Motor Vehicle Record (checked upon hire and annually). Drug Screenings Ability to pass pre-employment, random, and post-accident drug and alcohol screenings. Physical Requirements Ability to lift 50-70 lbs, work from ladders or aerial bucket trucks, maneuver in tight or confined utility spaces, and work outside across varied climate conditions. PREFERRED QUALIFICATIONS Hands-on experience performing bi-directional OTDR testing, optical return loss (ORL) testing, and analyzing event traces. Experience with mass fusion / ribbon fiber prep, splicing, and high-count enclosure management. Active OSHA 10 or OSHA 30, First Aid/CPR, or accredited industry credentials (e.g., FOA CFOT/CFOS). Embark on a career that combines technical expertise with outdoor adventure! We're looking for motivated individuals eager to develop their skills in fiber optics while making a tangible impact on connectivity solutions across communities. If you thrive in hands-on roles that challenge your problem-solving abilities and safety awareness, this is the perfect opportunity for you!

Cable One (Sparklight) is seeking a Field Technician to install, maintain, and repair broadband, TV, and phone services for residential and business customers. Working in Field Operations & Site Management, you'll perform site surveys, configure equipment, troubleshoot network and wiring issues, and ensure reliable connectivity. You'll interact directly with customers, provide education on services, and uphold safety and quality standards. Join a people-focused, community-minded team that offers growth opportunities and the chance to make a local impact. Responsibilities Install, troubleshoot, and repair internet, TV, and phone services at customer locations Perform site surveys, equipment upgrades, and routine maintenance on cable and network equipment Test signal strength, configure modems/routers, and ensure optimal service performance Educate customers on equipment use, features, and basic self-help troubleshooting Document work orders, maintain accurate service records, and update tickets in company systems Adhere to safety standards, traffic/work-at-height protocols, and company quality guidelines Collaborate with dispatch, network operations, and field operations teams to resolve complex issues Maintain company vehicle, tools, and inventory in clean, safe, and operable condition Required Skills Telecommunications installation Broadband troubleshooting Coax and Ethernet cabling Use of signal meters and testers Customer service Network device configuration (modems/routers/Wi Fi) Reading technical diagrams and work orders Safety and ladder use Basic RF and networking concepts Documentation and mobile workforce tools

Cable One, operating as Sparklight, is seeking a Field Operations Manager to lead local technician teams delivering high-speed internet, cable TV, and phone services. In this role, you will oversee daily field activities, including scheduling, routing, and resource allocation, to ensure safe, timely installations, repairs, and maintenance. You'll track performance metrics, drive process improvements, manage vendors, and partner closely with customer care and network teams. This people-focused, community-minded position offers growth opportunities in a stable, evolving telecom environment. Responsibilities Lead and coach field technicians to meet service, installation, and repair targets. Plan daily routing, scheduling, and staffing for efficient field coverage. Monitor KPIs for service quality, response time, and customer satisfaction. Ensure safety, regulatory, and company policy compliance in all field work. Partner with network, customer care, and sales teams to resolve complex issues. Manage vendor/contractor performance and coordinate large field projects. Control field operations budget, tools, and fleet-related expenses. Analyze performance data and drive process improvements and standardization. Support hiring, onboarding, training, and development of field teams. Represent Cable One locally, reinforcing a customer-centric, community-focused culture. Required Skills Field operations management Telecom outside plant (OSP) knowledge Workforce scheduling and routing KPI tracking and reporting Budgeting and cost control Process improvement Vendor and contractor management Customer service tools/CRMSafety and compliance standards (OSHA) Data analysis and MS Excel

Cable One (Sparklight) is seeking a Field Technician to install, maintain, and repair broadband, TV, and phone services for residential and business customers. Working in Field Operations & Site Management, you'll perform site surveys, configure equipment, troubleshoot network and wiring issues, and ensure reliable connectivity. You'll interact directly with customers, provide education on services, and uphold safety and quality standards. Join a people-focused, community-minded team that offers growth opportunities and the chance to make a local impact. Responsibilities Install, troubleshoot, and repair internet, TV, and phone services at customer locations Perform site surveys, equipment upgrades, and routine maintenance on cable and network equipment Test signal strength, configure modems/routers, and ensure optimal service performance Educate customers on equipment use, features, and basic self-help troubleshooting Document work orders, maintain accurate service records, and update tickets in company systems Adhere to safety standards, traffic/work-at-height protocols, and company quality guidelines Collaborate with dispatch, network operations, and field operations teams to resolve complex issues Maintain company vehicle, tools, and inventory in clean, safe, and operable condition Required Skills Telecommunications installation Broadband troubleshooting Coax and Ethernet cabling Use of signal meters and testers Customer service Network device configuration (modems/routers/Wi Fi) Reading technical diagrams and work orders Safety and ladder use Basic RF and networking concepts Documentation and mobile workforce tools

Job Description Job Description Description: Title: Starlink Installer - Casual (Alaska) Department: Tidal Network Location: Open to remote applicants located in Alaska/Travel Required. Exemption Status: Non-Exempt Pay Grade(s): 10-12 ($33.62 - $40.67 + DOE) Reports To: Telecom Tower Construction Manager Purpose: The On-Call Telecommunications Installer assists with the installation and support of broadband and telecommunications services for Tidal Network. Assignments may include installing Starlink systems, setting up customer equipment, performing service calls, and supporting broadband projects in communities throughout Alaska. This is an on-call, project-based position, and new team members will receive hands-on, on-the-job training by working alongside experienced Tidal Network Field Technicians. Essential Functions. An individual in this role must be able to perform the following functions with or without reasonable accommodation: Perform residential and commercial installation of Starlink satellite internet systems and other broadband equipment. Install, configure, and troubleshoot routers, Wi-Fi equipment, customer premise equipment (CPE), and home networks. Conduct site assessments and determine appropriate equipment placement. Mount, align, and secure equipment using roof, wall, pole, or other approved mounting methods. Install, route, weatherproof, and secure network cabling; drill and seal wall penetrations when necessary. Respond to customer service requests, equipment replacements, maintenance calls, and technical support inquiries. Educate customers on equipment operation, Wi-Fi best practices, and basic troubleshooting. Complete installation documentation, service records, inventory tracking, and project reporting. Follow all Tidal Network safety standards, installation procedures, and quality control requirements. Travel throughout Alaska, including remote communities, to complete installations and support broadband deployment projects. Other duties as assigned. Requirements: Knowledge, Skills & Abilities. A comprehensive set of capabilities required to perform job tasks effectively: Ability to work safely on ladders, roofs, and in varied outdoor/weather conditions, including lifting up to 50 lbs. Proficiency with computers, mobile devices, Microsoft Office, and general technology systems. Working knowledge of internet and Wi-Fi networks; ability to diagnose and resolve basic technical issues. Ability to read, interpret, and apply information from technical manuals and documentation. Strong verbal and written communication skills with the ability to work effectively with customers, coworkers, and management. Ability to travel occasionally for customer support and training. Self-motivated with the ability to work independently and adapt to changing priorities. Strong organizational, interpersonal, and documentation skills. Ability to provide training and present information to individuals and groups. Knowledge of Tlingit, Haida, and Tsimshian cultures, or willingness to learn. Minimum Qualifications (education, experience, skills): High school diploma or GED 1 to 3 years experience in experience in telecommunications, satellite installation, low-voltage systems, IT support, construction, or a related field; OR an equivalent combination of education, training, and experience. Previous experience using hand and power tools. Must be 21 years of age with a Valid driver's license Preferred Qualifications (education, experience, skills): Experience installing Starlink or similar systems Experience with wireless broadband or fixed wireless equipment. Commercial Driver's License Physical Requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation: Ability to perform physically demanding work, including lifting up to 50 lbs; climbing ladders and working at heights; standing, bending, and kneeling for extended periods; working outdoors in varying weather conditions; and using tools and equipment safely with adequate vision, coordination, and manual dexterity. Work Environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Some travel may be required on small aircraft or ferry. Certain positions at Tlingit and Haida may have exposure to certain hazardous materials or conditions. The supervisor will review these if applicable.

Astound is seeking an Internet Field Technician to install, troubleshoot, and optimize high-speed internet services for residential and business customers. In this IT & Technical Support role, you'll perform on-site equipment setup, cabling, and network diagnostics while delivering outstanding customer service. You'll collaborate with technical teams to resolve complex issues and ensure reliable connectivity. Astound's culture of innovation and continuous improvement offers growth opportunities in a dynamic, technology-driven environment focused on quality and customer commitment. Responsibilities Install, configure, and test Astound internet equipment at customer locations Diagnose and resolve connectivity, Wi-Fi, and performance issues on-site Run, terminate, and label coax and ethernet cabling to company standards Educate customers on equipment use, best practices, and basic troubleshooting Document work performed in ticketing systems with accurate records Collaborate with support teams to resolve complex technical issues Ensure adherence to safety, quality, and service-level standards Maintain tools, test equipment, and company vehicle in good condition Required Skills Network troubleshooting Cable installation and termination Customer technical support Wi-Fi configuration and optimization Use of cable testers and signal meters Router and modem configuration Fiber and coax infrastructure knowledge Documentation and ticketing systems Basic IP networking (TCP/IP, DNS, DHCP) Safety and OSHA compliance

Astound is seeking an Internet Field Technician to install, troubleshoot, and optimize high-speed internet services for residential and business customers. In this IT & Technical Support role, you'll perform on-site equipment setup, cabling, and network diagnostics while delivering outstanding customer service. You'll collaborate with technical teams to resolve complex issues and ensure reliable connectivity. Astound's culture of innovation and continuous improvement offers growth opportunities in a dynamic, technology-driven environment focused on quality and customer commitment. Responsibilities Install, configure, and test Astound internet equipment at customer locations Diagnose and resolve connectivity, Wi-Fi, and performance issues on-site Run, terminate, and label coax and ethernet cabling to company standards Educate customers on equipment use, best practices, and basic troubleshooting Document work performed in ticketing systems with accurate records Collaborate with support teams to resolve complex technical issues Ensure adherence to safety, quality, and service-level standards Maintain tools, test equipment, and company vehicle in good condition Required Skills Network troubleshooting Cable installation and termination Customer technical support Wi-Fi configuration and optimization Use of cable testers and signal meters Router and modem configuration Fiber and coax infrastructure knowledge Documentation and ticketing systems Basic IP networking (TCP/IP, DNS, DHCP) Safety and OSHA compliance

Astound is seeking an Internet Field Technician to install, troubleshoot, and optimize high-speed internet services for residential and business customers. In this IT & Technical Support role, you'll perform on-site equipment setup, cabling, and network diagnostics while delivering outstanding customer service. You'll collaborate with technical teams to resolve complex issues and ensure reliable connectivity. Astound's culture of innovation and continuous improvement offers growth opportunities in a dynamic, technology-driven environment focused on quality and customer commitment. Responsibilities Install, configure, and test Astound internet equipment at customer locations Diagnose and resolve connectivity, Wi-Fi, and performance issues on-site Run, terminate, and label coax and ethernet cabling to company standards Educate customers on equipment use, best practices, and basic troubleshooting Document work performed in ticketing systems with accurate records Collaborate with support teams to resolve complex technical issues Ensure adherence to safety, quality, and service-level standards Maintain tools, test equipment, and company vehicle in good condition Required Skills Network troubleshooting Cable installation and termination Customer technical support Wi-Fi configuration and optimization Use of cable testers and signal meters Router and modem configuration Fiber and coax infrastructure knowledge Documentation and ticketing systems Basic IP networking (TCP/IP, DNS, DHCP) Safety and OSHA compliance

Astound is seeking a Cable Field Technician to install, maintain, and troubleshoot internet, phone, and cable services for residential and business customers. In this customer-facing role, you will run and terminate cabling, configure modems and routers, test signal strength, and resolve connectivity issues on-site. You'll document work orders, maintain equipment, and uphold safety and quality standards. Astound's culture emphasizes customer commitment, innovation, and continuous improvement, offering a dynamic environment with opportunities to grow your technical skills and advance your career. Responsibilities Install, test, and troubleshoot internet, phone, and cable services at customer locations Run, terminate, and label coax and ethernet cabling according to standards Configure and activate modems, routers, and set-top boxes Diagnose and resolve connectivity, signal, and equipment issues on-site Educate customers on equipment use and basic troubleshooting Maintain accurate work orders, service documentation, and inventory Follow safety procedures and comply with industry and company standards Collaborate with technical support and network teams to resolve complex issues Required Skills Cable installation and repair Network troubleshooting Customer technical support Using cable testers and meters Reading cable schematics Configuring modems and routers Low-voltage wiring Equipment mounting and securing Field safety procedures Documentation and ticketing

Astound is seeking an Internet Field Technician to install, troubleshoot, and optimize high-speed internet services for residential and business customers. In this IT & Technical Support role, you'll perform on-site equipment setup, cabling, and network diagnostics while delivering outstanding customer service. You'll collaborate with technical teams to resolve complex issues and ensure reliable connectivity. Astound's culture of innovation and continuous improvement offers growth opportunities in a dynamic, technology-driven environment focused on quality and customer commitment. Responsibilities Install, configure, and test Astound internet equipment at customer locations Diagnose and resolve connectivity, Wi-Fi, and performance issues on-site Run, terminate, and label coax and ethernet cabling to company standards Educate customers on equipment use, best practices, and basic troubleshooting Document work performed in ticketing systems with accurate records Collaborate with support teams to resolve complex technical issues Ensure adherence to safety, quality, and service-level standards Maintain tools, test equipment, and company vehicle in good condition Required Skills Network troubleshooting Cable installation and termination Customer technical support Wi-Fi configuration and optimization Use of cable testers and signal meters Router and modem configuration Fiber and coax infrastructure knowledge Documentation and ticketing systems Basic IP networking (TCP/IP, DNS, DHCP) Safety and OSHA compliance