Job Description Job Description Company Overview Smart City began more than 40 years ago and has evolved into the nation's leading telecommunication provider for convention centers and meeting facilities. We manage the technology services for more than 3,000 events annually, including virtually every Fortune 500 Company event and major tradeshow. From auto shows to national political party conventions to world economic summits, Smart City has been on the floor, behind the scenes, and maintaining the connections that enable people to make important things happen. Today, we proudly employ more than 250 team members nationwide. Our Las Vegas headquarters is home to our national customer service, accounting, and technology teams, along with our Network Operations Center (NOC), which provides Internet security services and remote 24/7 monitoring for all of our networks. The Smart City Technician is a fun, fast-paced, entry level role for an individual that is a customer service all-star who would like to enter the IT and telecom networking field. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Interacting with show and event customers to help connect their networks Taking show schematics/ maps and plans and transforming them into real-life, well connected networks Monitoring the inventory and restocking their cart to ensure they have all the tools needed for the customer's set-up as planned Troubleshooting on the spot issues and pro-actively assisting customers with set-up, maintenance and take- down of installations by color coding and proper testing of copper and fiberoptic cables, installing jumpers and patch cables and providing other technical assistance as trained Qualifications Ability to multi-task and respond to multiple interruptions in a professional manner Exceptional organizational skills Professional presence and demeanor Strong attention to detail is essential Passion for technology, desire to learn in IT and telecom networking field Customer Service focused, friendly while exhibiting a can - do mentality Perks & Benefits Enjoy these perks while gaining valuable experience in the live-events industry: Free onsite employee parking - enjoy convenient parking at no cost. Complimentary hot buffet-style meals, Monday through Friday, 11:00 a.m.-2:00 p.m. Complimentary snacks available daily - a little something extra to keep you fueled throughout your shift. Behind-the-scenes experience supporting Texans games, the Houston Livestock Show and Rodeo, concerts, and major events (while on duty). Hands-on training in customer service, sales, technology, and event operations - no prior experience required. Flexible, event-based part-time scheduling, including opportunities to work a variety of events. Opportunities to build professional skills and pursue future career growth within Smart City Networks. 401(k) Retirement Plan - Start building your financial future with retirement savings benefits. Paid Time Off - Eligible part-time employees can enjoy paid time off to recharge and take care of life's priorities. A Few More Things to Know You must be authorized to work in the United States; visa sponsorship is not available. Employment is contingent upon a successful background check and pre-hire drug screening. Why Smart City? Grow With Us We're looking for a dependable team member who takes initiative, enjoys helping customers, and is interested in developing professionally. This role offers valuable experience and the opportunity to explore future growth within Smart City Networks; no change in employment status is guaranteed. We're proud to be an Equal Opportunity Employer. If you need an accommodation during the application process, contact us at . Key words - tech, IT services, help desk, IT support, Entry level IT position, cabling jobs
11/11/2026
Full time
Job Description Job Description Company Overview Smart City began more than 40 years ago and has evolved into the nation's leading telecommunication provider for convention centers and meeting facilities. We manage the technology services for more than 3,000 events annually, including virtually every Fortune 500 Company event and major tradeshow. From auto shows to national political party conventions to world economic summits, Smart City has been on the floor, behind the scenes, and maintaining the connections that enable people to make important things happen. Today, we proudly employ more than 250 team members nationwide. Our Las Vegas headquarters is home to our national customer service, accounting, and technology teams, along with our Network Operations Center (NOC), which provides Internet security services and remote 24/7 monitoring for all of our networks. The Smart City Technician is a fun, fast-paced, entry level role for an individual that is a customer service all-star who would like to enter the IT and telecom networking field. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Interacting with show and event customers to help connect their networks Taking show schematics/ maps and plans and transforming them into real-life, well connected networks Monitoring the inventory and restocking their cart to ensure they have all the tools needed for the customer's set-up as planned Troubleshooting on the spot issues and pro-actively assisting customers with set-up, maintenance and take- down of installations by color coding and proper testing of copper and fiberoptic cables, installing jumpers and patch cables and providing other technical assistance as trained Qualifications Ability to multi-task and respond to multiple interruptions in a professional manner Exceptional organizational skills Professional presence and demeanor Strong attention to detail is essential Passion for technology, desire to learn in IT and telecom networking field Customer Service focused, friendly while exhibiting a can - do mentality Perks & Benefits Enjoy these perks while gaining valuable experience in the live-events industry: Free onsite employee parking - enjoy convenient parking at no cost. Complimentary hot buffet-style meals, Monday through Friday, 11:00 a.m.-2:00 p.m. Complimentary snacks available daily - a little something extra to keep you fueled throughout your shift. Behind-the-scenes experience supporting Texans games, the Houston Livestock Show and Rodeo, concerts, and major events (while on duty). Hands-on training in customer service, sales, technology, and event operations - no prior experience required. Flexible, event-based part-time scheduling, including opportunities to work a variety of events. Opportunities to build professional skills and pursue future career growth within Smart City Networks. 401(k) Retirement Plan - Start building your financial future with retirement savings benefits. Paid Time Off - Eligible part-time employees can enjoy paid time off to recharge and take care of life's priorities. A Few More Things to Know You must be authorized to work in the United States; visa sponsorship is not available. Employment is contingent upon a successful background check and pre-hire drug screening. Why Smart City? Grow With Us We're looking for a dependable team member who takes initiative, enjoys helping customers, and is interested in developing professionally. This role offers valuable experience and the opportunity to explore future growth within Smart City Networks; no change in employment status is guaranteed. We're proud to be an Equal Opportunity Employer. If you need an accommodation during the application process, contact us at . Key words - tech, IT services, help desk, IT support, Entry level IT position, cabling jobs
Job Description Job Description Southeastern Communications (SEC) is looking for reliable, hard-working Cable Installation Technicians for residential cable, internet, and telecommunications work in MACON, GA. $1000 90 day sign in bonus paid in 30 day increments, additional $100 per diem included for experienced techs in this area. We're looking for experienced technicians who are comfortable working in the field, working with their hands, troubleshooting problems, and getting the job done right. Cable or telecom experience is required. What You'll Be Doing Install and service residential cable and internet Run and secure coax and other required cabling Install and activate customer equipment Test signal levels and troubleshoot service issues Complete assigned work orders efficiently and correctly Work directly with customers in their homes Follow Spectrum, company, and job-site safety standards Communicate with supervisors and field support when needed What We're Looking For Valid driver's license Acceptable Motor Vehicle Record (MVR) Must be able to pass a background check with no felony convictions Must be able to pass a drug test Cable or telecommunications experience preferred Spectrum/Charter experience is a plus Pickup truck preferred, but not required Comfortable using tools and working in different indoor and outdoor conditions Able to work independently and stay on top of assigned jobs Reliable, professional, and ready to work If you have cable experience, we want to hear from you. Company Description SEC is a Southeast-based telecommunications contractor providing experienced, reliable, and skilled manpower to leading cable and telecommunications providers nationwide. Our services include digital cable, high-speed data, digital phone, and underground construction. We are committed to developing skilled technicians, providing rewarding career opportunities, and delivering superior service. With strong customer relationships and a dedicated workforce, SEC remains focused on quality, integrity, and seamless customer satisfaction. Company Description SEC is a Southeast-based telecommunications contractor providing experienced, reliable, and skilled manpower to leading cable and telecommunications providers nationwide. Our services include digital cable, high-speed data, digital phone, and underground construction. We are committed to developing skilled technicians, providing rewarding career opportunities, and delivering superior service. With strong customer relationships and a dedicated workforce, SEC remains focused on quality, integrity, and seamless customer satisfaction.
11/10/2026
Full time
Job Description Job Description Southeastern Communications (SEC) is looking for reliable, hard-working Cable Installation Technicians for residential cable, internet, and telecommunications work in MACON, GA. $1000 90 day sign in bonus paid in 30 day increments, additional $100 per diem included for experienced techs in this area. We're looking for experienced technicians who are comfortable working in the field, working with their hands, troubleshooting problems, and getting the job done right. Cable or telecom experience is required. What You'll Be Doing Install and service residential cable and internet Run and secure coax and other required cabling Install and activate customer equipment Test signal levels and troubleshoot service issues Complete assigned work orders efficiently and correctly Work directly with customers in their homes Follow Spectrum, company, and job-site safety standards Communicate with supervisors and field support when needed What We're Looking For Valid driver's license Acceptable Motor Vehicle Record (MVR) Must be able to pass a background check with no felony convictions Must be able to pass a drug test Cable or telecommunications experience preferred Spectrum/Charter experience is a plus Pickup truck preferred, but not required Comfortable using tools and working in different indoor and outdoor conditions Able to work independently and stay on top of assigned jobs Reliable, professional, and ready to work If you have cable experience, we want to hear from you. Company Description SEC is a Southeast-based telecommunications contractor providing experienced, reliable, and skilled manpower to leading cable and telecommunications providers nationwide. Our services include digital cable, high-speed data, digital phone, and underground construction. We are committed to developing skilled technicians, providing rewarding career opportunities, and delivering superior service. With strong customer relationships and a dedicated workforce, SEC remains focused on quality, integrity, and seamless customer satisfaction. Company Description SEC is a Southeast-based telecommunications contractor providing experienced, reliable, and skilled manpower to leading cable and telecommunications providers nationwide. Our services include digital cable, high-speed data, digital phone, and underground construction. We are committed to developing skilled technicians, providing rewarding career opportunities, and delivering superior service. With strong customer relationships and a dedicated workforce, SEC remains focused on quality, integrity, and seamless customer satisfaction.
Cable One (Sparklight) is seeking a Field Technician to install, maintain, and repair broadband, TV, and phone services for residential and business customers. Working in Field Operations & Site Management, you'll perform site surveys, configure equipment, troubleshoot network and wiring issues, and ensure reliable connectivity. You'll interact directly with customers, provide education on services, and uphold safety and quality standards. Join a people-focused, community-minded team that offers growth opportunities and the chance to make a local impact. Responsibilities Install, troubleshoot, and repair internet, TV, and phone services at customer locations Perform site surveys, equipment upgrades, and routine maintenance on cable and network equipment Test signal strength, configure modems/routers, and ensure optimal service performance Educate customers on equipment use, features, and basic self-help troubleshooting Document work orders, maintain accurate service records, and update tickets in company systems Adhere to safety standards, traffic/work-at-height protocols, and company quality guidelines Collaborate with dispatch, network operations, and field operations teams to resolve complex issues Maintain company vehicle, tools, and inventory in clean, safe, and operable condition Required Skills Telecommunications installation Broadband troubleshooting Coax and Ethernet cabling Use of signal meters and testers Customer service Network device configuration (modems/routers/Wi Fi) Reading technical diagrams and work orders Safety and ladder use Basic RF and networking concepts Documentation and mobile workforce tools
11/08/2026
Full time
Cable One (Sparklight) is seeking a Field Technician to install, maintain, and repair broadband, TV, and phone services for residential and business customers. Working in Field Operations & Site Management, you'll perform site surveys, configure equipment, troubleshoot network and wiring issues, and ensure reliable connectivity. You'll interact directly with customers, provide education on services, and uphold safety and quality standards. Join a people-focused, community-minded team that offers growth opportunities and the chance to make a local impact. Responsibilities Install, troubleshoot, and repair internet, TV, and phone services at customer locations Perform site surveys, equipment upgrades, and routine maintenance on cable and network equipment Test signal strength, configure modems/routers, and ensure optimal service performance Educate customers on equipment use, features, and basic self-help troubleshooting Document work orders, maintain accurate service records, and update tickets in company systems Adhere to safety standards, traffic/work-at-height protocols, and company quality guidelines Collaborate with dispatch, network operations, and field operations teams to resolve complex issues Maintain company vehicle, tools, and inventory in clean, safe, and operable condition Required Skills Telecommunications installation Broadband troubleshooting Coax and Ethernet cabling Use of signal meters and testers Customer service Network device configuration (modems/routers/Wi Fi) Reading technical diagrams and work orders Safety and ladder use Basic RF and networking concepts Documentation and mobile workforce tools
Job Description Job Description Overview Join a Leader in Home Healthcare At Rotech Healthcare Inc ., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Responsibilities Job Summary We are seeking a dedicated Robotic Process Automation Engineer (RPA) to join our team. In this position, you will be focused on process enhancement discovery and the design, development, testing and maintenance of robotic process automation tools (RPA). The RPA Engineer falls under operations and often acts as a PM/liaison between business partners, IT and other teams involved to help find the best solutions possible. The role will require a deep learning and understanding of our legacy systems and how their various components function and interact with one another. The RPA Engineer will be the go-to problem solver for business partners and must be able to think outside the box and deliver quick/efficient temporary or permanent solutions. This position offers a salary range of $82,000 -$85,000 per year, depending on relevant experience and the state where the employee is hired. Essential Job Duties and Responsibilities (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.) Build RPA solutions while working closely with Business SMEs to resolve technical problems Define data requirements for solutions and create a plan to coordinate this test data Effectively communicate business perceived problems/solutions to executive leadership Maintain relationships with business partners and IT to monitor existing processes and identify potential automation opportunities Perform ROI/Cost Analysis for development and maintenance of automation solutions Publish effective documentation on technical aspects of solution created and post-implementation operating procedures Performs other duties as assigned Travel Some travel required (minimal) Qualifications Employment is contingent on Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws. Drug screen ( when applicable for the position ) Compliance with healthcare facility credentialing process ( when applicable for the position ) Valid driver's license in state of residence with a clean driving record (when applicable for the position) Required Education and/or Experience High school diploma or GED equivalent, required Bachelor's degree in a Computer, Engineering or Technology field or experience in a related role focused on automation solutions, software/application development, or process workflow enhancement Proficiency with Microsoft Office Products, required Preferred Education and/or Experience Experience in at least one automation software (Automation Anywhere, Power Automate, UIPath, etc.) or scripting language (VBA, JavaScript, etc.) Experience with healthcare claims and billing processes, preferred Experience with medical equipment/DME products, preferred Experience with SharePoint, Excel Macros, and SQL, preferred Three years' experience as an Automation Engineer, Software Developer or Business Process Analyst, preferred Skills and Competencies Accurately perform simple mathematical calculations Effectively communicate in English; both oral and written Interpret a variety of communications (verbal, non-verbal, written, listening and visual) Maintain confidentiality, discretion and caution when handling sensitive information Multi-task along with attention to detail Self-motivation, organized, time-management and deductive problem solving skills Work independently and as part of a team Machines, Equipment and Technical Abilities Email transmission and communication Internet navigation and research Microsoft applications; Outlook, Word and Excel Office equipment; fax machine, copier, printer, phone and computer and/or tablet Physical Demands Lift and carry office equipment at times Requires sitting, walking, standing, talking and listening Requires close vision to small print on computer and/or tablet and paperwork
11/05/2026
Full time
Job Description Job Description Overview Join a Leader in Home Healthcare At Rotech Healthcare Inc ., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Responsibilities Job Summary We are seeking a dedicated Robotic Process Automation Engineer (RPA) to join our team. In this position, you will be focused on process enhancement discovery and the design, development, testing and maintenance of robotic process automation tools (RPA). The RPA Engineer falls under operations and often acts as a PM/liaison between business partners, IT and other teams involved to help find the best solutions possible. The role will require a deep learning and understanding of our legacy systems and how their various components function and interact with one another. The RPA Engineer will be the go-to problem solver for business partners and must be able to think outside the box and deliver quick/efficient temporary or permanent solutions. This position offers a salary range of $82,000 -$85,000 per year, depending on relevant experience and the state where the employee is hired. Essential Job Duties and Responsibilities (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.) Build RPA solutions while working closely with Business SMEs to resolve technical problems Define data requirements for solutions and create a plan to coordinate this test data Effectively communicate business perceived problems/solutions to executive leadership Maintain relationships with business partners and IT to monitor existing processes and identify potential automation opportunities Perform ROI/Cost Analysis for development and maintenance of automation solutions Publish effective documentation on technical aspects of solution created and post-implementation operating procedures Performs other duties as assigned Travel Some travel required (minimal) Qualifications Employment is contingent on Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws. Drug screen ( when applicable for the position ) Compliance with healthcare facility credentialing process ( when applicable for the position ) Valid driver's license in state of residence with a clean driving record (when applicable for the position) Required Education and/or Experience High school diploma or GED equivalent, required Bachelor's degree in a Computer, Engineering or Technology field or experience in a related role focused on automation solutions, software/application development, or process workflow enhancement Proficiency with Microsoft Office Products, required Preferred Education and/or Experience Experience in at least one automation software (Automation Anywhere, Power Automate, UIPath, etc.) or scripting language (VBA, JavaScript, etc.) Experience with healthcare claims and billing processes, preferred Experience with medical equipment/DME products, preferred Experience with SharePoint, Excel Macros, and SQL, preferred Three years' experience as an Automation Engineer, Software Developer or Business Process Analyst, preferred Skills and Competencies Accurately perform simple mathematical calculations Effectively communicate in English; both oral and written Interpret a variety of communications (verbal, non-verbal, written, listening and visual) Maintain confidentiality, discretion and caution when handling sensitive information Multi-task along with attention to detail Self-motivation, organized, time-management and deductive problem solving skills Work independently and as part of a team Machines, Equipment and Technical Abilities Email transmission and communication Internet navigation and research Microsoft applications; Outlook, Word and Excel Office equipment; fax machine, copier, printer, phone and computer and/or tablet Physical Demands Lift and carry office equipment at times Requires sitting, walking, standing, talking and listening Requires close vision to small print on computer and/or tablet and paperwork
Job Description Job Description Description: Title: Starlink Installer - Casual (Alaska) Department: Tidal Network Location: Open to remote applicants located in Alaska/Travel Required. Exemption Status: Non-Exempt Pay Grade(s): 10-12 ($33.62 - $40.67 + DOE) Reports To: Telecom Tower Construction Manager Purpose: The On-Call Telecommunications Installer assists with the installation and support of broadband and telecommunications services for Tidal Network. Assignments may include installing Starlink systems, setting up customer equipment, performing service calls, and supporting broadband projects in communities throughout Alaska. This is an on-call, project-based position, and new team members will receive hands-on, on-the-job training by working alongside experienced Tidal Network Field Technicians. Essential Functions. An individual in this role must be able to perform the following functions with or without reasonable accommodation: Perform residential and commercial installation of Starlink satellite internet systems and other broadband equipment. Install, configure, and troubleshoot routers, Wi-Fi equipment, customer premise equipment (CPE), and home networks. Conduct site assessments and determine appropriate equipment placement. Mount, align, and secure equipment using roof, wall, pole, or other approved mounting methods. Install, route, weatherproof, and secure network cabling; drill and seal wall penetrations when necessary. Respond to customer service requests, equipment replacements, maintenance calls, and technical support inquiries. Educate customers on equipment operation, Wi-Fi best practices, and basic troubleshooting. Complete installation documentation, service records, inventory tracking, and project reporting. Follow all Tidal Network safety standards, installation procedures, and quality control requirements. Travel throughout Alaska, including remote communities, to complete installations and support broadband deployment projects. Other duties as assigned. Requirements: Knowledge, Skills & Abilities. A comprehensive set of capabilities required to perform job tasks effectively: Ability to work safely on ladders, roofs, and in varied outdoor/weather conditions, including lifting up to 50 lbs. Proficiency with computers, mobile devices, Microsoft Office, and general technology systems. Working knowledge of internet and Wi-Fi networks; ability to diagnose and resolve basic technical issues. Ability to read, interpret, and apply information from technical manuals and documentation. Strong verbal and written communication skills with the ability to work effectively with customers, coworkers, and management. Ability to travel occasionally for customer support and training. Self-motivated with the ability to work independently and adapt to changing priorities. Strong organizational, interpersonal, and documentation skills. Ability to provide training and present information to individuals and groups. Knowledge of Tlingit, Haida, and Tsimshian cultures, or willingness to learn. Minimum Qualifications (education, experience, skills): High school diploma or GED 1 to 3 years experience in experience in telecommunications, satellite installation, low-voltage systems, IT support, construction, or a related field; OR an equivalent combination of education, training, and experience. Previous experience using hand and power tools. Must be 21 years of age with a Valid driver's license Preferred Qualifications (education, experience, skills): Experience installing Starlink or similar systems Experience with wireless broadband or fixed wireless equipment. Commercial Driver's License Physical Requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation: Ability to perform physically demanding work, including lifting up to 50 lbs; climbing ladders and working at heights; standing, bending, and kneeling for extended periods; working outdoors in varying weather conditions; and using tools and equipment safely with adequate vision, coordination, and manual dexterity. Work Environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Some travel may be required on small aircraft or ferry. Certain positions at Tlingit and Haida may have exposure to certain hazardous materials or conditions. The supervisor will review these if applicable.
10/02/2026
Full time
Job Description Job Description Description: Title: Starlink Installer - Casual (Alaska) Department: Tidal Network Location: Open to remote applicants located in Alaska/Travel Required. Exemption Status: Non-Exempt Pay Grade(s): 10-12 ($33.62 - $40.67 + DOE) Reports To: Telecom Tower Construction Manager Purpose: The On-Call Telecommunications Installer assists with the installation and support of broadband and telecommunications services for Tidal Network. Assignments may include installing Starlink systems, setting up customer equipment, performing service calls, and supporting broadband projects in communities throughout Alaska. This is an on-call, project-based position, and new team members will receive hands-on, on-the-job training by working alongside experienced Tidal Network Field Technicians. Essential Functions. An individual in this role must be able to perform the following functions with or without reasonable accommodation: Perform residential and commercial installation of Starlink satellite internet systems and other broadband equipment. Install, configure, and troubleshoot routers, Wi-Fi equipment, customer premise equipment (CPE), and home networks. Conduct site assessments and determine appropriate equipment placement. Mount, align, and secure equipment using roof, wall, pole, or other approved mounting methods. Install, route, weatherproof, and secure network cabling; drill and seal wall penetrations when necessary. Respond to customer service requests, equipment replacements, maintenance calls, and technical support inquiries. Educate customers on equipment operation, Wi-Fi best practices, and basic troubleshooting. Complete installation documentation, service records, inventory tracking, and project reporting. Follow all Tidal Network safety standards, installation procedures, and quality control requirements. Travel throughout Alaska, including remote communities, to complete installations and support broadband deployment projects. Other duties as assigned. Requirements: Knowledge, Skills & Abilities. A comprehensive set of capabilities required to perform job tasks effectively: Ability to work safely on ladders, roofs, and in varied outdoor/weather conditions, including lifting up to 50 lbs. Proficiency with computers, mobile devices, Microsoft Office, and general technology systems. Working knowledge of internet and Wi-Fi networks; ability to diagnose and resolve basic technical issues. Ability to read, interpret, and apply information from technical manuals and documentation. Strong verbal and written communication skills with the ability to work effectively with customers, coworkers, and management. Ability to travel occasionally for customer support and training. Self-motivated with the ability to work independently and adapt to changing priorities. Strong organizational, interpersonal, and documentation skills. Ability to provide training and present information to individuals and groups. Knowledge of Tlingit, Haida, and Tsimshian cultures, or willingness to learn. Minimum Qualifications (education, experience, skills): High school diploma or GED 1 to 3 years experience in experience in telecommunications, satellite installation, low-voltage systems, IT support, construction, or a related field; OR an equivalent combination of education, training, and experience. Previous experience using hand and power tools. Must be 21 years of age with a Valid driver's license Preferred Qualifications (education, experience, skills): Experience installing Starlink or similar systems Experience with wireless broadband or fixed wireless equipment. Commercial Driver's License Physical Requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation: Ability to perform physically demanding work, including lifting up to 50 lbs; climbing ladders and working at heights; standing, bending, and kneeling for extended periods; working outdoors in varying weather conditions; and using tools and equipment safely with adequate vision, coordination, and manual dexterity. Work Environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Some travel may be required on small aircraft or ferry. Certain positions at Tlingit and Haida may have exposure to certain hazardous materials or conditions. The supervisor will review these if applicable.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
10/02/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
10/02/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
10/02/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Astound is seeking an Internet Field Technician to install, troubleshoot, and optimize high-speed internet services for residential and business customers. In this IT & Technical Support role, you'll perform on-site equipment setup, cabling, and network diagnostics while delivering outstanding customer service. You'll collaborate with technical teams to resolve complex issues and ensure reliable connectivity. Astound's culture of innovation and continuous improvement offers growth opportunities in a dynamic, technology-driven environment focused on quality and customer commitment. Responsibilities Install, configure, and test Astound internet equipment at customer locations Diagnose and resolve connectivity, Wi-Fi, and performance issues on-site Run, terminate, and label coax and ethernet cabling to company standards Educate customers on equipment use, best practices, and basic troubleshooting Document work performed in ticketing systems with accurate records Collaborate with support teams to resolve complex technical issues Ensure adherence to safety, quality, and service-level standards Maintain tools, test equipment, and company vehicle in good condition Required Skills Network troubleshooting Cable installation and termination Customer technical support Wi-Fi configuration and optimization Use of cable testers and signal meters Router and modem configuration Fiber and coax infrastructure knowledge Documentation and ticketing systems Basic IP networking (TCP/IP, DNS, DHCP) Safety and OSHA compliance
10/02/2026
Full time
Astound is seeking an Internet Field Technician to install, troubleshoot, and optimize high-speed internet services for residential and business customers. In this IT & Technical Support role, you'll perform on-site equipment setup, cabling, and network diagnostics while delivering outstanding customer service. You'll collaborate with technical teams to resolve complex issues and ensure reliable connectivity. Astound's culture of innovation and continuous improvement offers growth opportunities in a dynamic, technology-driven environment focused on quality and customer commitment. Responsibilities Install, configure, and test Astound internet equipment at customer locations Diagnose and resolve connectivity, Wi-Fi, and performance issues on-site Run, terminate, and label coax and ethernet cabling to company standards Educate customers on equipment use, best practices, and basic troubleshooting Document work performed in ticketing systems with accurate records Collaborate with support teams to resolve complex technical issues Ensure adherence to safety, quality, and service-level standards Maintain tools, test equipment, and company vehicle in good condition Required Skills Network troubleshooting Cable installation and termination Customer technical support Wi-Fi configuration and optimization Use of cable testers and signal meters Router and modem configuration Fiber and coax infrastructure knowledge Documentation and ticketing systems Basic IP networking (TCP/IP, DNS, DHCP) Safety and OSHA compliance
Astound is seeking an Internet Field Technician to install, troubleshoot, and optimize high-speed internet services for residential and business customers. In this IT & Technical Support role, you'll perform on-site equipment setup, cabling, and network diagnostics while delivering outstanding customer service. You'll collaborate with technical teams to resolve complex issues and ensure reliable connectivity. Astound's culture of innovation and continuous improvement offers growth opportunities in a dynamic, technology-driven environment focused on quality and customer commitment. Responsibilities Install, configure, and test Astound internet equipment at customer locations Diagnose and resolve connectivity, Wi-Fi, and performance issues on-site Run, terminate, and label coax and ethernet cabling to company standards Educate customers on equipment use, best practices, and basic troubleshooting Document work performed in ticketing systems with accurate records Collaborate with support teams to resolve complex technical issues Ensure adherence to safety, quality, and service-level standards Maintain tools, test equipment, and company vehicle in good condition Required Skills Network troubleshooting Cable installation and termination Customer technical support Wi-Fi configuration and optimization Use of cable testers and signal meters Router and modem configuration Fiber and coax infrastructure knowledge Documentation and ticketing systems Basic IP networking (TCP/IP, DNS, DHCP) Safety and OSHA compliance
10/02/2026
Full time
Astound is seeking an Internet Field Technician to install, troubleshoot, and optimize high-speed internet services for residential and business customers. In this IT & Technical Support role, you'll perform on-site equipment setup, cabling, and network diagnostics while delivering outstanding customer service. You'll collaborate with technical teams to resolve complex issues and ensure reliable connectivity. Astound's culture of innovation and continuous improvement offers growth opportunities in a dynamic, technology-driven environment focused on quality and customer commitment. Responsibilities Install, configure, and test Astound internet equipment at customer locations Diagnose and resolve connectivity, Wi-Fi, and performance issues on-site Run, terminate, and label coax and ethernet cabling to company standards Educate customers on equipment use, best practices, and basic troubleshooting Document work performed in ticketing systems with accurate records Collaborate with support teams to resolve complex technical issues Ensure adherence to safety, quality, and service-level standards Maintain tools, test equipment, and company vehicle in good condition Required Skills Network troubleshooting Cable installation and termination Customer technical support Wi-Fi configuration and optimization Use of cable testers and signal meters Router and modem configuration Fiber and coax infrastructure knowledge Documentation and ticketing systems Basic IP networking (TCP/IP, DNS, DHCP) Safety and OSHA compliance
Astound is seeking an Internet Field Technician to install, troubleshoot, and optimize high-speed internet services for residential and business customers. In this IT & Technical Support role, you'll perform on-site equipment setup, cabling, and network diagnostics while delivering outstanding customer service. You'll collaborate with technical teams to resolve complex issues and ensure reliable connectivity. Astound's culture of innovation and continuous improvement offers growth opportunities in a dynamic, technology-driven environment focused on quality and customer commitment. Responsibilities Install, configure, and test Astound internet equipment at customer locations Diagnose and resolve connectivity, Wi-Fi, and performance issues on-site Run, terminate, and label coax and ethernet cabling to company standards Educate customers on equipment use, best practices, and basic troubleshooting Document work performed in ticketing systems with accurate records Collaborate with support teams to resolve complex technical issues Ensure adherence to safety, quality, and service-level standards Maintain tools, test equipment, and company vehicle in good condition Required Skills Network troubleshooting Cable installation and termination Customer technical support Wi-Fi configuration and optimization Use of cable testers and signal meters Router and modem configuration Fiber and coax infrastructure knowledge Documentation and ticketing systems Basic IP networking (TCP/IP, DNS, DHCP) Safety and OSHA compliance
10/02/2026
Full time
Astound is seeking an Internet Field Technician to install, troubleshoot, and optimize high-speed internet services for residential and business customers. In this IT & Technical Support role, you'll perform on-site equipment setup, cabling, and network diagnostics while delivering outstanding customer service. You'll collaborate with technical teams to resolve complex issues and ensure reliable connectivity. Astound's culture of innovation and continuous improvement offers growth opportunities in a dynamic, technology-driven environment focused on quality and customer commitment. Responsibilities Install, configure, and test Astound internet equipment at customer locations Diagnose and resolve connectivity, Wi-Fi, and performance issues on-site Run, terminate, and label coax and ethernet cabling to company standards Educate customers on equipment use, best practices, and basic troubleshooting Document work performed in ticketing systems with accurate records Collaborate with support teams to resolve complex technical issues Ensure adherence to safety, quality, and service-level standards Maintain tools, test equipment, and company vehicle in good condition Required Skills Network troubleshooting Cable installation and termination Customer technical support Wi-Fi configuration and optimization Use of cable testers and signal meters Router and modem configuration Fiber and coax infrastructure knowledge Documentation and ticketing systems Basic IP networking (TCP/IP, DNS, DHCP) Safety and OSHA compliance
Astound is seeking a Cable Field Technician to install, maintain, and troubleshoot internet, phone, and cable services for residential and business customers. In this customer-facing role, you will run and terminate cabling, configure modems and routers, test signal strength, and resolve connectivity issues on-site. You'll document work orders, maintain equipment, and uphold safety and quality standards. Astound's culture emphasizes customer commitment, innovation, and continuous improvement, offering a dynamic environment with opportunities to grow your technical skills and advance your career. Responsibilities Install, test, and troubleshoot internet, phone, and cable services at customer locations Run, terminate, and label coax and ethernet cabling according to standards Configure and activate modems, routers, and set-top boxes Diagnose and resolve connectivity, signal, and equipment issues on-site Educate customers on equipment use and basic troubleshooting Maintain accurate work orders, service documentation, and inventory Follow safety procedures and comply with industry and company standards Collaborate with technical support and network teams to resolve complex issues Required Skills Cable installation and repair Network troubleshooting Customer technical support Using cable testers and meters Reading cable schematics Configuring modems and routers Low-voltage wiring Equipment mounting and securing Field safety procedures Documentation and ticketing
10/02/2026
Full time
Astound is seeking a Cable Field Technician to install, maintain, and troubleshoot internet, phone, and cable services for residential and business customers. In this customer-facing role, you will run and terminate cabling, configure modems and routers, test signal strength, and resolve connectivity issues on-site. You'll document work orders, maintain equipment, and uphold safety and quality standards. Astound's culture emphasizes customer commitment, innovation, and continuous improvement, offering a dynamic environment with opportunities to grow your technical skills and advance your career. Responsibilities Install, test, and troubleshoot internet, phone, and cable services at customer locations Run, terminate, and label coax and ethernet cabling according to standards Configure and activate modems, routers, and set-top boxes Diagnose and resolve connectivity, signal, and equipment issues on-site Educate customers on equipment use and basic troubleshooting Maintain accurate work orders, service documentation, and inventory Follow safety procedures and comply with industry and company standards Collaborate with technical support and network teams to resolve complex issues Required Skills Cable installation and repair Network troubleshooting Customer technical support Using cable testers and meters Reading cable schematics Configuring modems and routers Low-voltage wiring Equipment mounting and securing Field safety procedures Documentation and ticketing
Astound is seeking an Internet Field Technician to install, troubleshoot, and optimize high-speed internet services for residential and business customers. In this IT & Technical Support role, you'll perform on-site equipment setup, cabling, and network diagnostics while delivering outstanding customer service. You'll collaborate with technical teams to resolve complex issues and ensure reliable connectivity. Astound's culture of innovation and continuous improvement offers growth opportunities in a dynamic, technology-driven environment focused on quality and customer commitment. Responsibilities Install, configure, and test Astound internet equipment at customer locations Diagnose and resolve connectivity, Wi-Fi, and performance issues on-site Run, terminate, and label coax and ethernet cabling to company standards Educate customers on equipment use, best practices, and basic troubleshooting Document work performed in ticketing systems with accurate records Collaborate with support teams to resolve complex technical issues Ensure adherence to safety, quality, and service-level standards Maintain tools, test equipment, and company vehicle in good condition Required Skills Network troubleshooting Cable installation and termination Customer technical support Wi-Fi configuration and optimization Use of cable testers and signal meters Router and modem configuration Fiber and coax infrastructure knowledge Documentation and ticketing systems Basic IP networking (TCP/IP, DNS, DHCP) Safety and OSHA compliance
10/02/2026
Full time
Astound is seeking an Internet Field Technician to install, troubleshoot, and optimize high-speed internet services for residential and business customers. In this IT & Technical Support role, you'll perform on-site equipment setup, cabling, and network diagnostics while delivering outstanding customer service. You'll collaborate with technical teams to resolve complex issues and ensure reliable connectivity. Astound's culture of innovation and continuous improvement offers growth opportunities in a dynamic, technology-driven environment focused on quality and customer commitment. Responsibilities Install, configure, and test Astound internet equipment at customer locations Diagnose and resolve connectivity, Wi-Fi, and performance issues on-site Run, terminate, and label coax and ethernet cabling to company standards Educate customers on equipment use, best practices, and basic troubleshooting Document work performed in ticketing systems with accurate records Collaborate with support teams to resolve complex technical issues Ensure adherence to safety, quality, and service-level standards Maintain tools, test equipment, and company vehicle in good condition Required Skills Network troubleshooting Cable installation and termination Customer technical support Wi-Fi configuration and optimization Use of cable testers and signal meters Router and modem configuration Fiber and coax infrastructure knowledge Documentation and ticketing systems Basic IP networking (TCP/IP, DNS, DHCP) Safety and OSHA compliance
Astound is seeking a Cable Field Technician to install, maintain, and troubleshoot internet, phone, and cable services for residential and business customers. In this customer-facing role, you will run and terminate cabling, configure modems and routers, test signal strength, and resolve connectivity issues on-site. You'll document work orders, maintain equipment, and uphold safety and quality standards. Astound's culture emphasizes customer commitment, innovation, and continuous improvement, offering a dynamic environment with opportunities to grow your technical skills and advance your career. Responsibilities Install, test, and troubleshoot internet, phone, and cable services at customer locations Run, terminate, and label coax and ethernet cabling according to standards Configure and activate modems, routers, and set-top boxes Diagnose and resolve connectivity, signal, and equipment issues on-site Educate customers on equipment use and basic troubleshooting Maintain accurate work orders, service documentation, and inventory Follow safety procedures and comply with industry and company standards Collaborate with technical support and network teams to resolve complex issues Required Skills Cable installation and repair Network troubleshooting Customer technical support Using cable testers and meters Reading cable schematics Configuring modems and routers Low-voltage wiring Equipment mounting and securing Field safety procedures Documentation and ticketing
10/02/2026
Full time
Astound is seeking a Cable Field Technician to install, maintain, and troubleshoot internet, phone, and cable services for residential and business customers. In this customer-facing role, you will run and terminate cabling, configure modems and routers, test signal strength, and resolve connectivity issues on-site. You'll document work orders, maintain equipment, and uphold safety and quality standards. Astound's culture emphasizes customer commitment, innovation, and continuous improvement, offering a dynamic environment with opportunities to grow your technical skills and advance your career. Responsibilities Install, test, and troubleshoot internet, phone, and cable services at customer locations Run, terminate, and label coax and ethernet cabling according to standards Configure and activate modems, routers, and set-top boxes Diagnose and resolve connectivity, signal, and equipment issues on-site Educate customers on equipment use and basic troubleshooting Maintain accurate work orders, service documentation, and inventory Follow safety procedures and comply with industry and company standards Collaborate with technical support and network teams to resolve complex issues Required Skills Cable installation and repair Network troubleshooting Customer technical support Using cable testers and meters Reading cable schematics Configuring modems and routers Low-voltage wiring Equipment mounting and securing Field safety procedures Documentation and ticketing
Astound is seeking a Cable Field Technician to install, maintain, and troubleshoot internet, phone, and cable services for residential and business customers. In this customer-facing role, you will run and terminate cabling, configure modems and routers, test signal strength, and resolve connectivity issues on-site. You'll document work orders, maintain equipment, and uphold safety and quality standards. Astound's culture emphasizes customer commitment, innovation, and continuous improvement, offering a dynamic environment with opportunities to grow your technical skills and advance your career. Responsibilities Install, test, and troubleshoot internet, phone, and cable services at customer locations Run, terminate, and label coax and ethernet cabling according to standards Configure and activate modems, routers, and set-top boxes Diagnose and resolve connectivity, signal, and equipment issues on-site Educate customers on equipment use and basic troubleshooting Maintain accurate work orders, service documentation, and inventory Follow safety procedures and comply with industry and company standards Collaborate with technical support and network teams to resolve complex issues Required Skills Cable installation and repair Network troubleshooting Customer technical support Using cable testers and meters Reading cable schematics Configuring modems and routers Low-voltage wiring Equipment mounting and securing Field safety procedures Documentation and ticketing
10/02/2026
Full time
Astound is seeking a Cable Field Technician to install, maintain, and troubleshoot internet, phone, and cable services for residential and business customers. In this customer-facing role, you will run and terminate cabling, configure modems and routers, test signal strength, and resolve connectivity issues on-site. You'll document work orders, maintain equipment, and uphold safety and quality standards. Astound's culture emphasizes customer commitment, innovation, and continuous improvement, offering a dynamic environment with opportunities to grow your technical skills and advance your career. Responsibilities Install, test, and troubleshoot internet, phone, and cable services at customer locations Run, terminate, and label coax and ethernet cabling according to standards Configure and activate modems, routers, and set-top boxes Diagnose and resolve connectivity, signal, and equipment issues on-site Educate customers on equipment use and basic troubleshooting Maintain accurate work orders, service documentation, and inventory Follow safety procedures and comply with industry and company standards Collaborate with technical support and network teams to resolve complex issues Required Skills Cable installation and repair Network troubleshooting Customer technical support Using cable testers and meters Reading cable schematics Configuring modems and routers Low-voltage wiring Equipment mounting and securing Field safety procedures Documentation and ticketing
