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ServiceNow Tech Lead
Forhyre Plano, Texas
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
11/05/2026
Full time
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
Network Infrastructure Installer
INSPYR Solutions Houston, Texas
Job Description Job Description Location: Traveling Installer (Regional) Pay Rate: $35 - $40 Duration: Long-Term Contract (6-9 Months) with Potential for Extension or Conversion Schedule: 40 Hours per Week, with Potential Overtime Other: Extensive travel, Nationwide. ( Travel Arrangements Coordinated by INSPYR Solutions) Position Summary INSPYR Solutions is seeking experienced Installation Technicians to support telecommunications and data center deployments throughout the United States . This is a hands-on, travel-based position focused on Central Office (CO), Point of Presence (POP), and network infrastructure environments . Technicians will serve as key onsite representatives, working directly with project managers, Original Equipment Manufacturer (OEM) teams, and Network Operations Center (NOC) teams to support equipment installation, testing, troubleshooting, and system turn-up . Must-Have Requirements (Non-Negotiable) Minimum of 3 years of hands-on telecommunications or network equipment installation experience Experience working in Central Offices (CO), POP sites, and/or Data Centers Ability to read and interpret engineering drawings, wiring diagrams, and installation documentation Experience installing telecommunications and network equipment, including routers, switches, and transport systems Hands-on experience with fiber routing, dressing, and termination Willingness and ability to travel nationwide based on project assignments Ability to clearly explain previous hands-on installation experience, including equipment testing, troubleshooting, and turn-up procedures Nice-to-Have Qualifications DC power installation experience , including running and terminating power to racks and systems, building and installing Relay Rack Assemblies (RLAs) , performing Power Distribution Frame (PDF) to grid connections, and powering up/validating systems Experience installing and supporting optical transport and DWDM systems Experience coordinating with OEM teams and carrier NOCs during equipment installation and turn-up Familiarity with Telcordia standards and OSHA safety requirements Experience performing equipment audits, decommissioning, and system upgrades Experience using telecommunications test equipment , including Optical Power Meters, Fiberscopes, Voltmeters, and Cat6 testers Key Technical Competencies : DC Power Installation & Termination: Understanding of A/B power feeds, power types, and end-to-end DC power installation processes, including rack power-up, testing, and validation Cable Lacing & Grounding: Experience lacing various cable gauges, properly routing and dressing cables, and installing grounding cables Central Office & Data Center Installations: Ability to explain specific installation activities performed in Central Office, POP, and Data Center environments OEM Equipment Installation & Turn-Up: Experience installing and supporting equipment from manufacturers such as Ciena, Infinera, Nokia, Cisco, and Juniper, including installation, testing, turn-up, and basic troubleshooting Fiber Testing & OTDR: Experience testing fiber circuits using OTDR equipment, familiarity with testing tools and models, and ability to interpret test results MPO Fiber Installation: Experience running, cleaning, inspecting, and installing MPO fiber connections while following proper handling procedures Rack & Infrastructure Installation: Experience installing cable racks, ironwork, equipment racks, and cabinets Key Responsibilities Perform installation, maintenance, testing, and troubleshooting of telecommunications equipment in Central Office, POP, and Data Center environments Install telecommunications and MSO network equipment across POP sites, data centers, huts, and repeater locations Perform fiber routing, dressing, termination, and testing in accordance with engineering specifications Support light configuration, testing, and turn-up of OEM network equipment Coordinate with OEM teams and carrier NOCs to support system activation, connectivity testing, and troubleshooting Identify and resolve installation and network connectivity issues in real time Support DC power installations and power builds, including RLAs, PDF connections, and powering systems/racks as needed Conduct equipment audits, decommissioning activities, equipment replacements, and system upgrades Read and interpret engineering drawings, wiring diagrams, and project documentation to ensure accurate installations Follow applicable safety procedures, installation standards, and quality requirements Serve as the primary onsite point of contact for project managers, site representatives, and material/logistics coordination Assist with guiding other technicians onsite to ensure installation quality, efficiency, and adherence to project timelines Maintain accurate installation records, testing documentation, and project status reports Schedule & Work Environment Work Location: Various telecommunications and data center sites throughout the United States Overtime: May be available depending on project requirements; not guaranteed Project Flexibility: Ability to support additional assignments and projects during downtime Work Environment: Hands-on field installation work in Central Offices, POP sites, data centers, telecommunications huts, and other network infrastructure facilities About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
11/05/2026
Full time
Job Description Job Description Location: Traveling Installer (Regional) Pay Rate: $35 - $40 Duration: Long-Term Contract (6-9 Months) with Potential for Extension or Conversion Schedule: 40 Hours per Week, with Potential Overtime Other: Extensive travel, Nationwide. ( Travel Arrangements Coordinated by INSPYR Solutions) Position Summary INSPYR Solutions is seeking experienced Installation Technicians to support telecommunications and data center deployments throughout the United States . This is a hands-on, travel-based position focused on Central Office (CO), Point of Presence (POP), and network infrastructure environments . Technicians will serve as key onsite representatives, working directly with project managers, Original Equipment Manufacturer (OEM) teams, and Network Operations Center (NOC) teams to support equipment installation, testing, troubleshooting, and system turn-up . Must-Have Requirements (Non-Negotiable) Minimum of 3 years of hands-on telecommunications or network equipment installation experience Experience working in Central Offices (CO), POP sites, and/or Data Centers Ability to read and interpret engineering drawings, wiring diagrams, and installation documentation Experience installing telecommunications and network equipment, including routers, switches, and transport systems Hands-on experience with fiber routing, dressing, and termination Willingness and ability to travel nationwide based on project assignments Ability to clearly explain previous hands-on installation experience, including equipment testing, troubleshooting, and turn-up procedures Nice-to-Have Qualifications DC power installation experience , including running and terminating power to racks and systems, building and installing Relay Rack Assemblies (RLAs) , performing Power Distribution Frame (PDF) to grid connections, and powering up/validating systems Experience installing and supporting optical transport and DWDM systems Experience coordinating with OEM teams and carrier NOCs during equipment installation and turn-up Familiarity with Telcordia standards and OSHA safety requirements Experience performing equipment audits, decommissioning, and system upgrades Experience using telecommunications test equipment , including Optical Power Meters, Fiberscopes, Voltmeters, and Cat6 testers Key Technical Competencies : DC Power Installation & Termination: Understanding of A/B power feeds, power types, and end-to-end DC power installation processes, including rack power-up, testing, and validation Cable Lacing & Grounding: Experience lacing various cable gauges, properly routing and dressing cables, and installing grounding cables Central Office & Data Center Installations: Ability to explain specific installation activities performed in Central Office, POP, and Data Center environments OEM Equipment Installation & Turn-Up: Experience installing and supporting equipment from manufacturers such as Ciena, Infinera, Nokia, Cisco, and Juniper, including installation, testing, turn-up, and basic troubleshooting Fiber Testing & OTDR: Experience testing fiber circuits using OTDR equipment, familiarity with testing tools and models, and ability to interpret test results MPO Fiber Installation: Experience running, cleaning, inspecting, and installing MPO fiber connections while following proper handling procedures Rack & Infrastructure Installation: Experience installing cable racks, ironwork, equipment racks, and cabinets Key Responsibilities Perform installation, maintenance, testing, and troubleshooting of telecommunications equipment in Central Office, POP, and Data Center environments Install telecommunications and MSO network equipment across POP sites, data centers, huts, and repeater locations Perform fiber routing, dressing, termination, and testing in accordance with engineering specifications Support light configuration, testing, and turn-up of OEM network equipment Coordinate with OEM teams and carrier NOCs to support system activation, connectivity testing, and troubleshooting Identify and resolve installation and network connectivity issues in real time Support DC power installations and power builds, including RLAs, PDF connections, and powering systems/racks as needed Conduct equipment audits, decommissioning activities, equipment replacements, and system upgrades Read and interpret engineering drawings, wiring diagrams, and project documentation to ensure accurate installations Follow applicable safety procedures, installation standards, and quality requirements Serve as the primary onsite point of contact for project managers, site representatives, and material/logistics coordination Assist with guiding other technicians onsite to ensure installation quality, efficiency, and adherence to project timelines Maintain accurate installation records, testing documentation, and project status reports Schedule & Work Environment Work Location: Various telecommunications and data center sites throughout the United States Overtime: May be available depending on project requirements; not guaranteed Project Flexibility: Ability to support additional assignments and projects during downtime Work Environment: Hands-on field installation work in Central Offices, POP sites, data centers, telecommunications huts, and other network infrastructure facilities About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
ServiceNow Tech Lead
Forhyre Greenway, Virginia
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
11/05/2026
Full time
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
Paint Applications Engineer/Project Manager
Sparrow Company Saint Paul, Minnesota
Job Description Job Description The Paint Applications Engineer optimizes automated and manual industrial painting processes, equipment, and materials. You will improve first-time quality, reduce paint waste, and troubleshoot finishing defects across metal fabrication or assembly lines. Key Responsibilities Process Optimization: Develop and refine liquid paint, powder coating, or e-coat application parameters (film thickness, fluid flow, atomization air, and cure profiles). Equipment & Automation Support: Oversee paint application hardware, robotic spray applicators, bell cups, and plural component systems. Defect Troubleshooting: Investigate paint defects like runs, sags, orange peel, pinholes, or poor adhesion, using root-cause analysis. New Product Launch: Support new product integration, color changes, and trial runs on the production floor. Environmental & Cost Reduction: Implement waste-reduction initiatives, transfer-efficiency improvements, and environmental compliance tracking. Cross-Functional Collaboration: Partner with quality, manufacturing, and chemical suppliers to test and validate new coatings. Qualifications Education: Bachelor's degree in Chemical Engineering, Mechanical Engineering, Manufacturing Engineering, or a related technical field (or equivalent experience). Experience: 5+ years of hands-on engineering experience in an industrial paint or coatings environment. Technical Skills: Knowledge of robotic paint atomizers, fluid delivery systems, and curing ovens. Familiarity with pretreatment, surface preparation, and paint lab testing equipment (viscosity, gloss, adhesion tests). Basic understanding of PLC controls or automated finishing systems is a plus. Soft Skills: Strong problem-solving abilities, excellent cross-functional communication, and willingness to spend time on the manufacturing floor
11/05/2026
Full time
Job Description Job Description The Paint Applications Engineer optimizes automated and manual industrial painting processes, equipment, and materials. You will improve first-time quality, reduce paint waste, and troubleshoot finishing defects across metal fabrication or assembly lines. Key Responsibilities Process Optimization: Develop and refine liquid paint, powder coating, or e-coat application parameters (film thickness, fluid flow, atomization air, and cure profiles). Equipment & Automation Support: Oversee paint application hardware, robotic spray applicators, bell cups, and plural component systems. Defect Troubleshooting: Investigate paint defects like runs, sags, orange peel, pinholes, or poor adhesion, using root-cause analysis. New Product Launch: Support new product integration, color changes, and trial runs on the production floor. Environmental & Cost Reduction: Implement waste-reduction initiatives, transfer-efficiency improvements, and environmental compliance tracking. Cross-Functional Collaboration: Partner with quality, manufacturing, and chemical suppliers to test and validate new coatings. Qualifications Education: Bachelor's degree in Chemical Engineering, Mechanical Engineering, Manufacturing Engineering, or a related technical field (or equivalent experience). Experience: 5+ years of hands-on engineering experience in an industrial paint or coatings environment. Technical Skills: Knowledge of robotic paint atomizers, fluid delivery systems, and curing ovens. Familiarity with pretreatment, surface preparation, and paint lab testing equipment (viscosity, gloss, adhesion tests). Basic understanding of PLC controls or automated finishing systems is a plus. Soft Skills: Strong problem-solving abilities, excellent cross-functional communication, and willingness to spend time on the manufacturing floor
ServiceNow Queue Manager
Future Tech Enterprise, Inc. Fort Lauderdale, Florida
Job Description Job Description Future Tech Enterprise, a leader in IT fulfillment and lifecycle solutions, is seeking a ServiceNow Queue Manager to oversee and manage ServiceNow ticket workflows related to computer fulfillment, returns, and asset lifecycle tracking for key enterprise clients. This role bridges the gap between customer ServiceNow environments and Future Tech's internal ERP system, ensuring operational excellence, data integrity, and SLA compliance across every phase of the fulfillment lifecycle. Please Note This is NOT a developer role The ServiceNow Queue Manager will work closely with Program Managers, Inside Sales, Depot Operations, and Customer Stakeholders to provide accurate, timely, and customer-aligned execution across all ServiceNow-related tasks. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and is passionate about process improvement and system integration. This is a Fort Lauderdale based on-site position. The work hours are Monday - Friday, 8:30a -5:30p Eastern time. Our Benefits offerings include Medical, Dental, and Vision Insurance, 401k with company match, and PTO. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Key Responsibilities ServiceNow Ticket Management Monitor and manage all incoming and active ServiceNow tickets related to computer procurement, deployment, returns, and asset support. Serve as the first-line operations interface between customers' ServiceNow environments and Future Tech internal systems. Coordinate ticket fulfillment timelines to meet or exceed defined SLAs and customer expectations. Escalate workflow blockers or inconsistencies to appropriate stakeholders, including the customer's ITSM owner, internal IT support, and the Program Manager. Proactively resolve or route misclassified or incomplete tickets for correction to ensure continuity of service. Collaborate with the Program Manager to review SLA compliance reports, backlog risks, and performance KPIs on a regular cadence. Returns Queue Oversight Oversee the ServiceNow Returns Queue and asset record management tasks. Validate returned equipment against asset tags, serial numbers, and customer-owned configurations to ensure integrity. Cross-reference returned asset data with Future Tech's ERP system and the customer's CMDB (Configuration Management Database). Validate ownership status and warranty coverage before final disposition. Implement quality assurance controls to mitigate inaccuracies arising from limitations or ServiceNow field constraints. Inventory Control and Lifecycle Tracking Track device movements throughout the entire lifecycle-from procurement to fulfillment, returns, redeployment, and disposition. Leverage reporting capabilities for visibility across inventory locations, statuses, and shipment flows. Ensure in-transit and depot inventory is reflected accurately in internal systems and customer dashboards. Continuous Improvement & Process Feedback Provide ongoing feedback to Future Tech and customer teams on ServiceNow system optimization opportunities. Document and recommend changes to reduce manual interventions, accelerate ticket handling, and align workflows between platforms. Stay informed of all changes to customer ServiceNow workflows, field configurations, and automation scripts that may impact fulfillment procedures. Train team members and document SOPs (standard operating procedures) for ServiceNow queue responsibilities. Qualifications Required: 3+ years of hands-on experience with ServiceNow (ITSM, Asset Management, or Fulfillment modules). Familiarity with ERP systems and asset tracking/inventory platforms. Strong understanding of IT fulfillment, device lifecycle processes, and asset returns management. Proven ability to work cross-functionally with program management, IT, sales, and warehouse teams. Experience with SLA monitoring, reporting, and issue escalation protocols. Exceptional attention to detail and process accuracy. Intermediate Excel skills for custom reporting and dashboard creation. Strong communication skills, including stakeholder updates and documentation creation. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Why Join Future Tech Influence the future of a rapidly evolving enterprise technology leader. Collaborate with industry giants and public sector innovators to co-create impactful solutions. Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation. About Future Tech Enterprise, Inc. Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization. Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Powered by JazzHR ZBQMDlhc6o
11/05/2026
Full time
Job Description Job Description Future Tech Enterprise, a leader in IT fulfillment and lifecycle solutions, is seeking a ServiceNow Queue Manager to oversee and manage ServiceNow ticket workflows related to computer fulfillment, returns, and asset lifecycle tracking for key enterprise clients. This role bridges the gap between customer ServiceNow environments and Future Tech's internal ERP system, ensuring operational excellence, data integrity, and SLA compliance across every phase of the fulfillment lifecycle. Please Note This is NOT a developer role The ServiceNow Queue Manager will work closely with Program Managers, Inside Sales, Depot Operations, and Customer Stakeholders to provide accurate, timely, and customer-aligned execution across all ServiceNow-related tasks. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and is passionate about process improvement and system integration. This is a Fort Lauderdale based on-site position. The work hours are Monday - Friday, 8:30a -5:30p Eastern time. Our Benefits offerings include Medical, Dental, and Vision Insurance, 401k with company match, and PTO. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Key Responsibilities ServiceNow Ticket Management Monitor and manage all incoming and active ServiceNow tickets related to computer procurement, deployment, returns, and asset support. Serve as the first-line operations interface between customers' ServiceNow environments and Future Tech internal systems. Coordinate ticket fulfillment timelines to meet or exceed defined SLAs and customer expectations. Escalate workflow blockers or inconsistencies to appropriate stakeholders, including the customer's ITSM owner, internal IT support, and the Program Manager. Proactively resolve or route misclassified or incomplete tickets for correction to ensure continuity of service. Collaborate with the Program Manager to review SLA compliance reports, backlog risks, and performance KPIs on a regular cadence. Returns Queue Oversight Oversee the ServiceNow Returns Queue and asset record management tasks. Validate returned equipment against asset tags, serial numbers, and customer-owned configurations to ensure integrity. Cross-reference returned asset data with Future Tech's ERP system and the customer's CMDB (Configuration Management Database). Validate ownership status and warranty coverage before final disposition. Implement quality assurance controls to mitigate inaccuracies arising from limitations or ServiceNow field constraints. Inventory Control and Lifecycle Tracking Track device movements throughout the entire lifecycle-from procurement to fulfillment, returns, redeployment, and disposition. Leverage reporting capabilities for visibility across inventory locations, statuses, and shipment flows. Ensure in-transit and depot inventory is reflected accurately in internal systems and customer dashboards. Continuous Improvement & Process Feedback Provide ongoing feedback to Future Tech and customer teams on ServiceNow system optimization opportunities. Document and recommend changes to reduce manual interventions, accelerate ticket handling, and align workflows between platforms. Stay informed of all changes to customer ServiceNow workflows, field configurations, and automation scripts that may impact fulfillment procedures. Train team members and document SOPs (standard operating procedures) for ServiceNow queue responsibilities. Qualifications Required: 3+ years of hands-on experience with ServiceNow (ITSM, Asset Management, or Fulfillment modules). Familiarity with ERP systems and asset tracking/inventory platforms. Strong understanding of IT fulfillment, device lifecycle processes, and asset returns management. Proven ability to work cross-functionally with program management, IT, sales, and warehouse teams. Experience with SLA monitoring, reporting, and issue escalation protocols. Exceptional attention to detail and process accuracy. Intermediate Excel skills for custom reporting and dashboard creation. Strong communication skills, including stakeholder updates and documentation creation. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Why Join Future Tech Influence the future of a rapidly evolving enterprise technology leader. Collaborate with industry giants and public sector innovators to co-create impactful solutions. Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation. About Future Tech Enterprise, Inc. Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization. Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Powered by JazzHR ZBQMDlhc6o
ServiceNow Tech Lead
Forhyre Addison, Texas
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
11/05/2026
Full time
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
Senior Security/COMSEC Engineer
Oneida Technical Solutions Norfolk, Virginia
Job Description Job Description Oneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated, highly secure environments, including the U.S. Department of Defense (DoD), law enforcement, health care, retail, and the casino gaming industry. OTS is a wholly owned subsidiary of Oneida Innovations Group. OTS is seeking a Senior Security/COMSEC Engineer in Norfolk, Virginia. This position is contingent upon contract award to OTS. The Senior Security/COMSEC Engineer will be responsible for providing advanced technical support for COMSEC infrastructure and support execution of core COMSEC operational activities. This includes Local Element support, equipment maintenance and upgrades, audits, training, and compliance support. This position will support inspections, reporting, Local Element management, and day-to-day operational continuity for the COMSEC program. This position also supports shipboard and shore-based equipment installations, cybersecurity and RMF activities, incident response actions, and user training needed to sustain secure COMSEC operations across the program. Responsibilities Manage day-to-day Navy COMSEC account operations, including compliance support for COMSEC visits and inspections. Conduct classroom training and develop basic COMSEC training curriculum. Perform on-site COMSEC audits, including evaluation of administration, handling, security procedures, inventories, and destruction, and help coordinate audits to maintain annual periodicity. Provide COMSEC equipment Life Cycle Management (LCM) support. Provide support for COMSEC Shore Local Element management, assisting Local Element Managers with the management and security of COMSEC material. Perform equipment maintenance, upgrades, and troubleshooting for COMSEC hardware. Provide cybersecurity and COMSEC incident response support, ensure proper reporting chains are followed, and assist with continuity of operations. Develop and maintain COMSEC documentation and Standard Operating Procedures (SOPs). Support RMF security control selection, implementation, configuration, audits, and assessments for COMSEC networks, enclaves, and equipment. Provide cybersecurity training and expertise for COMSEC networks, enclaves, and equipment. Requirements US Citizen with Active Top Secret clearance and T5 background investigation. Must meet the requirements of CSWF 723 COMSEC Manager Advanced: Bachelor of Science (BS) degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science from an ABET accredited or CAE designated institution OR DoD/Military Training M0923X1 or A- or A- OR active CISM or CISSO or FITSP-M or GCSA or GCIH or GSLC or GICSP certification. Minimum of 8 - 10 years of experience in COMSEC management and operations. Experience with DoD Cybersecurity/RMF process. Experience working with CMS-1/CMS-3/COMSCINST 2280 series. Experience with Navy COMSEC programs. Experience contributing to the development of security documentation. Exceptional interpersonal, analytical, technical, communication, organizational, and decision-making skills. This position requires CONUS/OCONUS travel. OTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. Job Posted by ApplicantPro
11/05/2026
Full time
Job Description Job Description Oneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated, highly secure environments, including the U.S. Department of Defense (DoD), law enforcement, health care, retail, and the casino gaming industry. OTS is a wholly owned subsidiary of Oneida Innovations Group. OTS is seeking a Senior Security/COMSEC Engineer in Norfolk, Virginia. This position is contingent upon contract award to OTS. The Senior Security/COMSEC Engineer will be responsible for providing advanced technical support for COMSEC infrastructure and support execution of core COMSEC operational activities. This includes Local Element support, equipment maintenance and upgrades, audits, training, and compliance support. This position will support inspections, reporting, Local Element management, and day-to-day operational continuity for the COMSEC program. This position also supports shipboard and shore-based equipment installations, cybersecurity and RMF activities, incident response actions, and user training needed to sustain secure COMSEC operations across the program. Responsibilities Manage day-to-day Navy COMSEC account operations, including compliance support for COMSEC visits and inspections. Conduct classroom training and develop basic COMSEC training curriculum. Perform on-site COMSEC audits, including evaluation of administration, handling, security procedures, inventories, and destruction, and help coordinate audits to maintain annual periodicity. Provide COMSEC equipment Life Cycle Management (LCM) support. Provide support for COMSEC Shore Local Element management, assisting Local Element Managers with the management and security of COMSEC material. Perform equipment maintenance, upgrades, and troubleshooting for COMSEC hardware. Provide cybersecurity and COMSEC incident response support, ensure proper reporting chains are followed, and assist with continuity of operations. Develop and maintain COMSEC documentation and Standard Operating Procedures (SOPs). Support RMF security control selection, implementation, configuration, audits, and assessments for COMSEC networks, enclaves, and equipment. Provide cybersecurity training and expertise for COMSEC networks, enclaves, and equipment. Requirements US Citizen with Active Top Secret clearance and T5 background investigation. Must meet the requirements of CSWF 723 COMSEC Manager Advanced: Bachelor of Science (BS) degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science from an ABET accredited or CAE designated institution OR DoD/Military Training M0923X1 or A- or A- OR active CISM or CISSO or FITSP-M or GCSA or GCIH or GSLC or GICSP certification. Minimum of 8 - 10 years of experience in COMSEC management and operations. Experience with DoD Cybersecurity/RMF process. Experience working with CMS-1/CMS-3/COMSCINST 2280 series. Experience with Navy COMSEC programs. Experience contributing to the development of security documentation. Exceptional interpersonal, analytical, technical, communication, organizational, and decision-making skills. This position requires CONUS/OCONUS travel. OTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. Job Posted by ApplicantPro
Exhibitor Services Coordinator
Colorado Convention Center - Legends Global Denver, Colorado
Job Title: Exhibitor Services Coordinator Department: Exhibitor Services Reports To: Exhibitor Services Manager FLSA Status: Hourly, Non-Exempt Why the Colorado Convention Center is a great place to work: $500 Signing Bonus after completion of 30 days and an additional $500 bonus upon successful completion of 90 days of service! Generous Paid Time Off and Holiday Pay Health, dental, vision insurance, eligible upon hire 401(k) investment plan, with an employer match of up to 4% Healthcare reimbursement and flexible spending plans Employer-paid and supplemental life insurance Short- and long-term disability insurance available RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass. Tuition reimbursement program Employee assistance program Compensation: Compensation is dependent on experience and ranges from $25.00 to $28.00. General Summary: The Exhibitor Services Coordinator manages utility services (electrical, telecommunications, water, gas, and related utilities) for exhibitors, show management, and event clients from advance planning through event closeout. Coordinators are responsible for their assigned orders and events. This includes documenting requirements, communicating them to installing departments, verifying services on-site, and making sure all services are billed accurately. Primary Duties and Responsibilities: Serve as a primary point of contact for utility service orders, and explain ordering procedures, deadlines, pricing, and facility policies. Respond to external and internal requests within department response standards, and follow up on incomplete or conflicting orders before move-in. Review booth layouts against ordered services and prepare accurate marked-up floor plans for installing departments. Communicate service requirements and changes to electricians, engineers, IT, and other departments, and confirm receipt. Staff the Exhibitor Services Desk during assigned event hours. Process on-site orders and changes ensuring they are billed and installed accurately. Respond to customer concerns professionally. Escalate unresolved issues and safety concerns to the Exhibitor Services Manager promptly. Audit the show floor to verify that all services in use are ordered and paid for. Process charges and collect payment before the show closes. Accurately enter orders, calculate charges, and process payments. Finalize utility charges and prepare event summaries for billing by the closeout deadline. Follow department procedures and perform other related duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions. 3+ years of experience in customer service, event coordination, or administrative work Experience with billing, payment processing, and accurate calculation of charges Ability to read and markup floor plans (training provided) Clear written and verbal communication in English, and the ability to prioritize urgent requests Demonstrated record of dependability and reliability Education and Experience: High school diploma or GED, preferred Computer Skills: Intermediate computer skills including ability to create word documents and excel spreadsheets Proficiency in Microsoft Word, Excel, and Outlook; Momentus or similar event software a plus Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions. Position requires extended periods of sitting, walking/standing on cement floors and climbing stairs. Some bending, pushing, pulling and stooping is required to assist with the install of utility services. Must possess the ability to lift objects up to 50 pounds to desk level. Maybe subject to adverse conditions. Working hours are dictated by the event, and will include irregular night and weekend hours. Requires radio usage of a two-way hand-held radio. Note: Colorado Convention Center/Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor The essential responsibilities of each position are described under the headings in the job description and may be subject to change at any time due to reasonable accommodation, or other reasons. The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who need reasonable accommodation to complete the application process may contact . Employment is contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States. Employment is contingent upon successful completion of a background and credit check.
11/05/2026
Full time
Job Title: Exhibitor Services Coordinator Department: Exhibitor Services Reports To: Exhibitor Services Manager FLSA Status: Hourly, Non-Exempt Why the Colorado Convention Center is a great place to work: $500 Signing Bonus after completion of 30 days and an additional $500 bonus upon successful completion of 90 days of service! Generous Paid Time Off and Holiday Pay Health, dental, vision insurance, eligible upon hire 401(k) investment plan, with an employer match of up to 4% Healthcare reimbursement and flexible spending plans Employer-paid and supplemental life insurance Short- and long-term disability insurance available RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass. Tuition reimbursement program Employee assistance program Compensation: Compensation is dependent on experience and ranges from $25.00 to $28.00. General Summary: The Exhibitor Services Coordinator manages utility services (electrical, telecommunications, water, gas, and related utilities) for exhibitors, show management, and event clients from advance planning through event closeout. Coordinators are responsible for their assigned orders and events. This includes documenting requirements, communicating them to installing departments, verifying services on-site, and making sure all services are billed accurately. Primary Duties and Responsibilities: Serve as a primary point of contact for utility service orders, and explain ordering procedures, deadlines, pricing, and facility policies. Respond to external and internal requests within department response standards, and follow up on incomplete or conflicting orders before move-in. Review booth layouts against ordered services and prepare accurate marked-up floor plans for installing departments. Communicate service requirements and changes to electricians, engineers, IT, and other departments, and confirm receipt. Staff the Exhibitor Services Desk during assigned event hours. Process on-site orders and changes ensuring they are billed and installed accurately. Respond to customer concerns professionally. Escalate unresolved issues and safety concerns to the Exhibitor Services Manager promptly. Audit the show floor to verify that all services in use are ordered and paid for. Process charges and collect payment before the show closes. Accurately enter orders, calculate charges, and process payments. Finalize utility charges and prepare event summaries for billing by the closeout deadline. Follow department procedures and perform other related duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions. 3+ years of experience in customer service, event coordination, or administrative work Experience with billing, payment processing, and accurate calculation of charges Ability to read and markup floor plans (training provided) Clear written and verbal communication in English, and the ability to prioritize urgent requests Demonstrated record of dependability and reliability Education and Experience: High school diploma or GED, preferred Computer Skills: Intermediate computer skills including ability to create word documents and excel spreadsheets Proficiency in Microsoft Word, Excel, and Outlook; Momentus or similar event software a plus Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions. Position requires extended periods of sitting, walking/standing on cement floors and climbing stairs. Some bending, pushing, pulling and stooping is required to assist with the install of utility services. Must possess the ability to lift objects up to 50 pounds to desk level. Maybe subject to adverse conditions. Working hours are dictated by the event, and will include irregular night and weekend hours. Requires radio usage of a two-way hand-held radio. Note: Colorado Convention Center/Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor The essential responsibilities of each position are described under the headings in the job description and may be subject to change at any time due to reasonable accommodation, or other reasons. The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who need reasonable accommodation to complete the application process may contact . Employment is contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States. Employment is contingent upon successful completion of a background and credit check.
System Engineer III, Firewalls - Network Infrastructure and Security Engineering/Information Solutio
MUSC Adams Run, South Carolina
Job Description Job Description Job Description Summary The System Engineer III, Firewalls, reports to the Manager, Network Infrastructure and Security Engineering in support of MUSC's academic, research and healthcare missions. Areas of expertise include firewall administration, patching, VPN configuration, address translation, routing, IP address management, network segmentation, security group tags, SDWAN, dynamic routing protocols, SSO, certificate management, and advanced troubleshooting. This position serves as a subject matter expert for network security services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Generates appropriate documentation, communications, processes, and educational plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a lead role in projects; participates in team and project meetings and provides input on solutions to improve efficiency. The position coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks. Entity MUSC Community Physicians (MCP) Worker Type Employee Worker Sub-Type Regular Cost Center CC006134 MCP - Information Solutions Pay Rate Type Salary Pay Grade Health-30 Scheduled Weekly Hours 40 Work Shift Job Description The System Engineer III, Firewalls, reports to the Manager, Network Infrastructure and Security Engineering in support of MUSC's academic, research and healthcare missions. Areas of expertise include firewall administration, patching, VPN configuration, address translation, routing, IP address management, network segmentation, security group tags, SDWAN, dynamic routing protocols, SSO, certificate management, and advanced troubleshooting. This position serves as a subject matter expert for network security services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Generates appropriate documentation, communications, processes, and educational plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a lead role in projects; participates in team and project meetings and provides input on solutions to improve efficiency. The position coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks. Additional Job Description Requirements (Education, Work Experience, Licensure, Registry &/or Certifications) A bachelor's degree and five years directly related experience; or a high school diploma and nine years directly related experience; or a Masters' degree and 3 years directly related experience required. 7+ years of Network experience is preferred. Must possess strong interpersonal, project management, analytical and communication skills. Experience in implementing, administering, and troubleshooting network security devices, including: firewalls, network access control, and monitoring applications. Knowledge of communication or information systems. Knowledge and technical expertise in networking protocols, security, and wireless communications. If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: -verify/employees
11/05/2026
Full time
Job Description Job Description Job Description Summary The System Engineer III, Firewalls, reports to the Manager, Network Infrastructure and Security Engineering in support of MUSC's academic, research and healthcare missions. Areas of expertise include firewall administration, patching, VPN configuration, address translation, routing, IP address management, network segmentation, security group tags, SDWAN, dynamic routing protocols, SSO, certificate management, and advanced troubleshooting. This position serves as a subject matter expert for network security services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Generates appropriate documentation, communications, processes, and educational plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a lead role in projects; participates in team and project meetings and provides input on solutions to improve efficiency. The position coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks. Entity MUSC Community Physicians (MCP) Worker Type Employee Worker Sub-Type Regular Cost Center CC006134 MCP - Information Solutions Pay Rate Type Salary Pay Grade Health-30 Scheduled Weekly Hours 40 Work Shift Job Description The System Engineer III, Firewalls, reports to the Manager, Network Infrastructure and Security Engineering in support of MUSC's academic, research and healthcare missions. Areas of expertise include firewall administration, patching, VPN configuration, address translation, routing, IP address management, network segmentation, security group tags, SDWAN, dynamic routing protocols, SSO, certificate management, and advanced troubleshooting. This position serves as a subject matter expert for network security services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Generates appropriate documentation, communications, processes, and educational plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a lead role in projects; participates in team and project meetings and provides input on solutions to improve efficiency. The position coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks. Additional Job Description Requirements (Education, Work Experience, Licensure, Registry &/or Certifications) A bachelor's degree and five years directly related experience; or a high school diploma and nine years directly related experience; or a Masters' degree and 3 years directly related experience required. 7+ years of Network experience is preferred. Must possess strong interpersonal, project management, analytical and communication skills. Experience in implementing, administering, and troubleshooting network security devices, including: firewalls, network access control, and monitoring applications. Knowledge of communication or information systems. Knowledge and technical expertise in networking protocols, security, and wireless communications. If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: -verify/employees
Global Network Operations and Security Center / GNOSC Manager
IQUASAR LLC Colorado Springs, Colorado
Job Description Job Description Cimarron is seeking a Global Network Operations and Security Center (GNOSC) Manager to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract at the Schriever Space Force Base in the Colorado Springs area. Key Duties: Direct all facets of the continuous 24x7x365 GNOSC environment. Provide administrative and technical oversight to Watch Officers and Mission Support Team (MST) Engineers. Serve as an escalation point for complex IT incidents, outages, and service degradations. Ensure that all incidents are effectively escalated, managed, and resolved within established service level agreements (SLAs). Provide full communication of status, remediation plans, and operational actions to executive leadership and the Government customer. Deliver post-event recommendations such as "Lessons Learned" and "Hot Wash" inputs. Oversee ITIL-based continual service improvement initiatives to minimize risk to services and operational networks. Coordinate the Mission Support Schedule with the MST Lead and Watch Officers to ensure all CIO assets directly support event requirements, exercises, and war games in a geographically distributed enterprise. Ensure team compliance with Tier III Information Assurance practices, IT security governance, and DoD 8570/8140 requirements. Champion metrics-based IT Operations and Maintenance (O&M) and oversee Quality Assurance/Quality Control Inspection processes. Required Skills, Experience, and Education: Due to facility security requirements, only U.S. citizens are eligible for consideration at the time. This position requires access to federal facilities. Candidates must possess a valid, unexpired Real ID-compliant driver's license or state-issued identification card at the time of hire. If you are unsure whether your ID is Real ID-compliant, please check for the star symbol in the upper portion of your driver's license or state ID. Active Secret Clearance. 12 or more years of general, full-time work experience (may be reduced with advanced education). 6 or more years of progressive experience in IT operations management, network control center (NCC), or enterprise operations center (EOC) roles. 2 or more years of direct personnel management or team leadership experience in a complex, 24/7 IT environment. Education or experience with ITIL framework and ITIL-based processes, to include continual service improvement, Incident, and change management. Current DoD 8570.01 IAT Level II Certification (e.g., CompTIA Security+ CE) or higher (IAM Level II/III preferred, such as CISM or CISSP). Desired Skills, Experience, and Education: Active DoW Top Secret Security Clearance. Bachelor's degree (or higher) in Computer Science, Information Technology, Cybersecurity, or a related field. Extensive experience leading metrics-based IT Operations and Maintenance (O&M) teams within a DoD or MDA environment. Advanced understanding of the ITIL framework with related certifications (e.g., ITIL 4 Foundation, ITIL 4 Managing Professional, or Strategic Leader). Familiar with enterprise monitoring, ticketing, and security toolsets utilized by the team, including Remedy, and SNMP monitoring tools (e.g. SolarWinds and Structure Ware Datacenter. Working technical background in network engineering, systems administration (Windows/Linux), or cybersecurity operations. Experience running operations centers for large complex organizations. Understanding of military organizations and structures Experience working with DISA and DREN.
11/05/2026
Full time
Job Description Job Description Cimarron is seeking a Global Network Operations and Security Center (GNOSC) Manager to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract at the Schriever Space Force Base in the Colorado Springs area. Key Duties: Direct all facets of the continuous 24x7x365 GNOSC environment. Provide administrative and technical oversight to Watch Officers and Mission Support Team (MST) Engineers. Serve as an escalation point for complex IT incidents, outages, and service degradations. Ensure that all incidents are effectively escalated, managed, and resolved within established service level agreements (SLAs). Provide full communication of status, remediation plans, and operational actions to executive leadership and the Government customer. Deliver post-event recommendations such as "Lessons Learned" and "Hot Wash" inputs. Oversee ITIL-based continual service improvement initiatives to minimize risk to services and operational networks. Coordinate the Mission Support Schedule with the MST Lead and Watch Officers to ensure all CIO assets directly support event requirements, exercises, and war games in a geographically distributed enterprise. Ensure team compliance with Tier III Information Assurance practices, IT security governance, and DoD 8570/8140 requirements. Champion metrics-based IT Operations and Maintenance (O&M) and oversee Quality Assurance/Quality Control Inspection processes. Required Skills, Experience, and Education: Due to facility security requirements, only U.S. citizens are eligible for consideration at the time. This position requires access to federal facilities. Candidates must possess a valid, unexpired Real ID-compliant driver's license or state-issued identification card at the time of hire. If you are unsure whether your ID is Real ID-compliant, please check for the star symbol in the upper portion of your driver's license or state ID. Active Secret Clearance. 12 or more years of general, full-time work experience (may be reduced with advanced education). 6 or more years of progressive experience in IT operations management, network control center (NCC), or enterprise operations center (EOC) roles. 2 or more years of direct personnel management or team leadership experience in a complex, 24/7 IT environment. Education or experience with ITIL framework and ITIL-based processes, to include continual service improvement, Incident, and change management. Current DoD 8570.01 IAT Level II Certification (e.g., CompTIA Security+ CE) or higher (IAM Level II/III preferred, such as CISM or CISSP). Desired Skills, Experience, and Education: Active DoW Top Secret Security Clearance. Bachelor's degree (or higher) in Computer Science, Information Technology, Cybersecurity, or a related field. Extensive experience leading metrics-based IT Operations and Maintenance (O&M) teams within a DoD or MDA environment. Advanced understanding of the ITIL framework with related certifications (e.g., ITIL 4 Foundation, ITIL 4 Managing Professional, or Strategic Leader). Familiar with enterprise monitoring, ticketing, and security toolsets utilized by the team, including Remedy, and SNMP monitoring tools (e.g. SolarWinds and Structure Ware Datacenter. Working technical background in network engineering, systems administration (Windows/Linux), or cybersecurity operations. Experience running operations centers for large complex organizations. Understanding of military organizations and structures Experience working with DISA and DREN.
Resource Management Analyst
The Computer Merchant, Ltd Albany, New York
JOB TITLE: Resource Management Analyst JOB LOCATION: Hybrid 2 days a week onsite and every other Friday WAGE RANGE : $30Hr to $35Hr w2 only JOB NUMBER: 26-01628 JOB DESCRIPTION The Resource Management Specialist plays an integral role in supporting staffing operations across the NYSoH Program. This position is responsible for coordinating candidate activities, interview scheduling, staff onboarding and offboarding, workforce tracking, immigration-related administrative support, and resource management reporting. The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced, collaborative environment. Success in this role requires strong communication skills, sound judgment, and the ability to coordinate effectively with hiring managers, staffing vendors, Human Resources, and program leadership. Candidate Tracking and Staffing Coordination Maintain accurate candidate tracking records throughout the recruiting and selection process. Monitor candidate submissions, interview status, feedback, offers, and anticipated start dates. Coordinate with hiring managers and staffing vendors to facilitate timely progression of candidates through the hiring process. Identify outstanding actions and proactively follow up to minimize delays in filling open positions. Maintain organized staffing documentation and ensure timely updates to recruiting trackers and reports. Interview Scheduling and Coordination Coordinate interview schedules among candidates, hiring managers, and interview panel members. Manage interview invitations, scheduling changes, and related communications. Track interview completion and facilitate the timely collection of interview feedback. Communicate interview outcomes and next steps to appropriate stakeholders. Staff Onboarding and Offboarding Coordinate onboarding activities for new staff, including employees and contractors. Track onboarding requirements, documentation, background investigation status, system access requests, and anticipated start dates. Work with internal teams and staffing vendors to resolve onboarding issues and facilitate timely starts. Coordinate offboarding activities, including required notifications, access termination requests, and administrative documentation. Maintain accurate records of staff arrivals, departures, and status changes. Staff Tracking and Resource Management Maintain comprehensive staffing rosters and resource tracking information across the program. Track staff assignments, organizational alignment, employment classifications, start dates, departures, and other workforce changes. Reconcile staffing records and identify discrepancies requiring resolution. Coordinate with program managers and other stakeholders to ensure staffing information remains current and accurate. Support workforce reporting, staffing forecasts, and resource planning activities. Immigration Support Provide administrative coordination for immigration-related activities involving program staff. Track visa expiration dates, extension milestones, documentation requests, and related deadlines. Coordinate with Human Resources, corporate immigration teams, managers, and staff to facilitate timely submission of required information. Maintain accurate and confidential immigration tracking records. Escalate potential delays or issues to appropriate stakeholders. Support established corporate immigration processes without providing immigration or legal advice. Reporting and Administrative Support Prepare and maintain recurring staffing reports, dashboards, and status summaries. Monitor staffing activities, outstanding actions, and key milestones. Provide timely updates to Resource Management leadership and program stakeholders. Identify opportunities to improve tracking processes, reporting accuracy, and administrative efficiency. Maintain confidentiality and ensure appropriate handling of personnel and candidate information. What You'll Need to Succeed EducationBachelor's degree in Business Administration, Human Resources, Management, or a related field. Equivalent combinations of education and relevant professional experience may be considered. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
11/05/2026
Full time
JOB TITLE: Resource Management Analyst JOB LOCATION: Hybrid 2 days a week onsite and every other Friday WAGE RANGE : $30Hr to $35Hr w2 only JOB NUMBER: 26-01628 JOB DESCRIPTION The Resource Management Specialist plays an integral role in supporting staffing operations across the NYSoH Program. This position is responsible for coordinating candidate activities, interview scheduling, staff onboarding and offboarding, workforce tracking, immigration-related administrative support, and resource management reporting. The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced, collaborative environment. Success in this role requires strong communication skills, sound judgment, and the ability to coordinate effectively with hiring managers, staffing vendors, Human Resources, and program leadership. Candidate Tracking and Staffing Coordination Maintain accurate candidate tracking records throughout the recruiting and selection process. Monitor candidate submissions, interview status, feedback, offers, and anticipated start dates. Coordinate with hiring managers and staffing vendors to facilitate timely progression of candidates through the hiring process. Identify outstanding actions and proactively follow up to minimize delays in filling open positions. Maintain organized staffing documentation and ensure timely updates to recruiting trackers and reports. Interview Scheduling and Coordination Coordinate interview schedules among candidates, hiring managers, and interview panel members. Manage interview invitations, scheduling changes, and related communications. Track interview completion and facilitate the timely collection of interview feedback. Communicate interview outcomes and next steps to appropriate stakeholders. Staff Onboarding and Offboarding Coordinate onboarding activities for new staff, including employees and contractors. Track onboarding requirements, documentation, background investigation status, system access requests, and anticipated start dates. Work with internal teams and staffing vendors to resolve onboarding issues and facilitate timely starts. Coordinate offboarding activities, including required notifications, access termination requests, and administrative documentation. Maintain accurate records of staff arrivals, departures, and status changes. Staff Tracking and Resource Management Maintain comprehensive staffing rosters and resource tracking information across the program. Track staff assignments, organizational alignment, employment classifications, start dates, departures, and other workforce changes. Reconcile staffing records and identify discrepancies requiring resolution. Coordinate with program managers and other stakeholders to ensure staffing information remains current and accurate. Support workforce reporting, staffing forecasts, and resource planning activities. Immigration Support Provide administrative coordination for immigration-related activities involving program staff. Track visa expiration dates, extension milestones, documentation requests, and related deadlines. Coordinate with Human Resources, corporate immigration teams, managers, and staff to facilitate timely submission of required information. Maintain accurate and confidential immigration tracking records. Escalate potential delays or issues to appropriate stakeholders. Support established corporate immigration processes without providing immigration or legal advice. Reporting and Administrative Support Prepare and maintain recurring staffing reports, dashboards, and status summaries. Monitor staffing activities, outstanding actions, and key milestones. Provide timely updates to Resource Management leadership and program stakeholders. Identify opportunities to improve tracking processes, reporting accuracy, and administrative efficiency. Maintain confidentiality and ensure appropriate handling of personnel and candidate information. What You'll Need to Succeed EducationBachelor's degree in Business Administration, Human Resources, Management, or a related field. Equivalent combinations of education and relevant professional experience may be considered. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
ASSOCIATE SPECIALIST - SPECIALIST - Software Licensing Specialist
Southwest Research Institute - Fulltime San Antonio, Texas
Who We Are: We develop, license, and support advanced engineering software used worldwide for structural integrity, fracture mechanics, and probabilistic life prediction. Alongside our contract research programs, our team administers the software consortiums, license programs and trainings that deliver these tools to government and commercial sponsors. Objectives of this Role: Manage the full lifecycle of software licensing agreements for SwRI-developed engineering software, including NASGRO and DARWIN. Serve as the key point of contact for licensees, resellers, and IT service providers, and coordinate licensing actions with contracts, general counsel, credit, and export control. Apply creative problem-solving and customer service skills to effectively manage software licensing, training programs and consortium programs. Possess excellent written and verbal communication skills as well as organizational skills to independently multi-task in a fast-paced environment as a central member of a cross-functional team. Exercise sound judgement to effectively communicate and apply SwRI's established policies and procedures. Daily and Monthly Responsibilities: Manage end-to-end contract development and execution for licenses, training programs and consortium agreements for multiple engineering software systems. Lead cross-functional coordination across Contracts, General Counsel, Credit, Export Control, IT, and engineering License Managers to strategize and develop creative solutions in resolving issues and improving processes. Interface and effectively communicate with domestic and international clients, resellers, and government purchasing offices to respond to inquiries and resolve licensing and payment issues. Identify and recommend improvements to licensing procedures, documentation, and internal processes. Develop, draft, review, and negotiate software licensing and consortium agreements to ensure compliance with company policies, legal requirements, and other obligations. Requirements: Requires a Bachelors degree in Business, Pre-Law or related degree field with directly related contract administration experience. 0-3 years: Experience in contract administration/management, procurement, subcontracts, or software licensing, including drafting and reviewing agreements. 0-3 years: Experience working across multiple internal stakeholders. 0-3 years: Strong written and verbal communication skills, attention to detail, and the ability to handle proprietary and confidential information with discretion. 0-3 years: Proficiency with Microsoft Office, particularly Word, Excel, and Outlook. A valid/clear driver's license is required.
11/05/2026
Full time
Who We Are: We develop, license, and support advanced engineering software used worldwide for structural integrity, fracture mechanics, and probabilistic life prediction. Alongside our contract research programs, our team administers the software consortiums, license programs and trainings that deliver these tools to government and commercial sponsors. Objectives of this Role: Manage the full lifecycle of software licensing agreements for SwRI-developed engineering software, including NASGRO and DARWIN. Serve as the key point of contact for licensees, resellers, and IT service providers, and coordinate licensing actions with contracts, general counsel, credit, and export control. Apply creative problem-solving and customer service skills to effectively manage software licensing, training programs and consortium programs. Possess excellent written and verbal communication skills as well as organizational skills to independently multi-task in a fast-paced environment as a central member of a cross-functional team. Exercise sound judgement to effectively communicate and apply SwRI's established policies and procedures. Daily and Monthly Responsibilities: Manage end-to-end contract development and execution for licenses, training programs and consortium agreements for multiple engineering software systems. Lead cross-functional coordination across Contracts, General Counsel, Credit, Export Control, IT, and engineering License Managers to strategize and develop creative solutions in resolving issues and improving processes. Interface and effectively communicate with domestic and international clients, resellers, and government purchasing offices to respond to inquiries and resolve licensing and payment issues. Identify and recommend improvements to licensing procedures, documentation, and internal processes. Develop, draft, review, and negotiate software licensing and consortium agreements to ensure compliance with company policies, legal requirements, and other obligations. Requirements: Requires a Bachelors degree in Business, Pre-Law or related degree field with directly related contract administration experience. 0-3 years: Experience in contract administration/management, procurement, subcontracts, or software licensing, including drafting and reviewing agreements. 0-3 years: Experience working across multiple internal stakeholders. 0-3 years: Strong written and verbal communication skills, attention to detail, and the ability to handle proprietary and confidential information with discretion. 0-3 years: Proficiency with Microsoft Office, particularly Word, Excel, and Outlook. A valid/clear driver's license is required.
Enterprise Business Analyst - Remote
Genesis10 Saint Paul, Minnesota
Genesis10 is currently seeking an Enterprise Business Analyst for a Remote position with a Public Sector Organization. This is a 12+ month contract opportunity. Compensation: $72.00 - $82.00 per hour, W2, based on qualifications Position Overview: This role will provide business analysis services for a Digital Signage Solution Project. The selected candidate will work with stakeholders and technical teams to evaluate existing capabilities, identify business needs, and define functional and non-functional requirements for a new centralized solution within an Agile development environment. The Business Analyst will be responsible for developing and maintaining a prioritized backlog including epics, user stories, business rules, and acceptance criteria. Key Responsibilities: Conduct a comprehensive current-state assessment of existing courthouse digital signage solution including functionality, business processes, system integrations, hardware dependencies and operational requirements Define and refine functional and non-functional requirements for digital signage Develop and maintain epics, features, and user stories with clearly defined business rules and testable acceptance criteria in Azure DevOps or other designated Agile project management tools Collaborate with the project team to develop, prioritize, and continuously refine the product backlog based on business value, stakeholder needs, technical dependencies, and project objectives Participate in backlog refinement, sprint planning, sprint reviews, and other agile ceremonies to clarify requirements, support sprint readiness and ensure alignment with business objectives Work directly with software developers, quality assurance resources, and technical subject matter experts throughout each sprint to clarify business requirements, address questions, and support development of functionality that meets stakeholder needs Collaborate with quality assurance resources and business stakeholders to develop test scenarios, validate user story acceptance criteria, and support user acceptance testing of completed functionality Review and demonstrate completed functionality with business stakeholders, document feedback, incorporate approved changes or enhancements into the product backlog for prioritization in future sprints Participate in project team meetings and maintain necessary communication between project team members, the Contractor's manager, business stakeholders, and leadership, as required Primary Requirements: Minimum four (4) years of experience performing business analysis for enterprise software development projects Minimum four (4) years of experience in an Agile software development environment, including Scrum methodologies Demonstrated experience gathering, analyzing, documenting and translating requirements into epics, features, user stories, and acceptance criteria Experience using Azure DevOps or similar Agile project management tools to develop, manage, and refine product backlogs Strong analytical, problem-solving, communication and documentation skills, with the ability to communicate technical concepts to nontechnical stakeholders Demonstrated experience facilitating stakeholder requirements sessions, conducting current state analysis, and identifying system integration requirements If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/05/2026
Full time
Genesis10 is currently seeking an Enterprise Business Analyst for a Remote position with a Public Sector Organization. This is a 12+ month contract opportunity. Compensation: $72.00 - $82.00 per hour, W2, based on qualifications Position Overview: This role will provide business analysis services for a Digital Signage Solution Project. The selected candidate will work with stakeholders and technical teams to evaluate existing capabilities, identify business needs, and define functional and non-functional requirements for a new centralized solution within an Agile development environment. The Business Analyst will be responsible for developing and maintaining a prioritized backlog including epics, user stories, business rules, and acceptance criteria. Key Responsibilities: Conduct a comprehensive current-state assessment of existing courthouse digital signage solution including functionality, business processes, system integrations, hardware dependencies and operational requirements Define and refine functional and non-functional requirements for digital signage Develop and maintain epics, features, and user stories with clearly defined business rules and testable acceptance criteria in Azure DevOps or other designated Agile project management tools Collaborate with the project team to develop, prioritize, and continuously refine the product backlog based on business value, stakeholder needs, technical dependencies, and project objectives Participate in backlog refinement, sprint planning, sprint reviews, and other agile ceremonies to clarify requirements, support sprint readiness and ensure alignment with business objectives Work directly with software developers, quality assurance resources, and technical subject matter experts throughout each sprint to clarify business requirements, address questions, and support development of functionality that meets stakeholder needs Collaborate with quality assurance resources and business stakeholders to develop test scenarios, validate user story acceptance criteria, and support user acceptance testing of completed functionality Review and demonstrate completed functionality with business stakeholders, document feedback, incorporate approved changes or enhancements into the product backlog for prioritization in future sprints Participate in project team meetings and maintain necessary communication between project team members, the Contractor's manager, business stakeholders, and leadership, as required Primary Requirements: Minimum four (4) years of experience performing business analysis for enterprise software development projects Minimum four (4) years of experience in an Agile software development environment, including Scrum methodologies Demonstrated experience gathering, analyzing, documenting and translating requirements into epics, features, user stories, and acceptance criteria Experience using Azure DevOps or similar Agile project management tools to develop, manage, and refine product backlogs Strong analytical, problem-solving, communication and documentation skills, with the ability to communicate technical concepts to nontechnical stakeholders Demonstrated experience facilitating stakeholder requirements sessions, conducting current state analysis, and identifying system integration requirements If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
HPC Systems Administrator
Aditi Consulting Greenville, South Carolina
Payrate: $58.00 - $58.00/hr Summary The HPC Systems & Scheduler Administrator is a senior-level technical specialist responsible for the Linux systems administration, Slurm workload management, and Linux Virtual Desktop (VDI) environment supporting company's enterprise HPC. Embedded within the ADT organization and working in close collaboration with the DT team, the engineer will be a primary technical owner of the scheduler and Linux OS layer of the HPC stack, driving system reliability, throughput, and user experience. Key Responsibilities Linux Systems Administration Manage OS-level configuration, patching, and hardening of HPC compute nodes, login nodes, and head nodes; ensure stability and security compliance in coordination with DT's cybersecurity policies. Slurm-Based Scheduler Administration Serve as the primary subject matter expert for the Slurm workload manager; manage partition configurations, node scheduling policies, fairshare/priority weighting, reservation management, and Quality of Service (QoS) tiers. HPC Application Environment Manage environment module frameworks (e.g., Lmod/Environment Modules), compiler toolchains, MPI libraries, and application runtime environments in support of engineering simulation codes. Linux VDI Management Administer and maintain Linux Virtual Desktop environment; manage image lifecycle, user session management, OS configuration standardization, and application delivery to Linux desktop users. System Monitoring & Alerting Deploy and maintain comprehensive system monitoring (e.g., Ganglia, Grafana/Prometheus, CloudWatch) for compute, scheduler, and Linux VDI environments; establish alerting thresholds and on-call response protocols with DT. Scheduler Optimization & Throughput Design and tune scheduling configurations to maximize throughput and minimize queue latency; develop strategy to prioritize HPC usage across user community and reduce queue times. Latency & Performance Optimization Profile and tune system-level performance bottlenecks including network fabric (e.g., EFA/InfiniBand), I/O subsystems, and memory bandwidth; collaborate with the HPC Performance Engineer on application-level profiling. User Account & Access Management Support Linux-side user provisioning, group management, SSH key governance, and sudo/privilege management in collaboration with DT's identity management processes. Qualifications and Skills: Advanced Linux administration skills (RHEL/CentOS/Rocky Linux ecosystem preferred) Deep expertise with Slurm Workload Manager (configuration, troubleshooting, performance tuning) Demonstrated experience administering Linux virtual desktops or thin-client environments Experience managing environment modules, compiler toolchains, and MPI runtimes (OpenMPI, Client MPI, etc.) Experience with HPC networking concepts (latency optimization, MPI tuning, high interconnects) HPC Linux systems administration experience in a production environment Proficiency with system monitoring and observability tooling' AWS cloud HPC experience (AWS ParallelCluster, EC2 HPC instances, EFA networking) Experience contributing to or supporting a CI/CD pipeline for HPC configurations Familiarity with GPU compute environments (CUDA runtime, GPU partitioning in Slurm) Knowledge of cybersecurity hardening standards for Linux HPC Scripting proficiency in Python, Bash, or Ansible for automation Pay Transparency: The typical base pay for this role across the U.S. is: $58.00 - $58.00/hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary. You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC's use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded. Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying "STOP" to :messages or by contacting . For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy
11/05/2026
Full time
Payrate: $58.00 - $58.00/hr Summary The HPC Systems & Scheduler Administrator is a senior-level technical specialist responsible for the Linux systems administration, Slurm workload management, and Linux Virtual Desktop (VDI) environment supporting company's enterprise HPC. Embedded within the ADT organization and working in close collaboration with the DT team, the engineer will be a primary technical owner of the scheduler and Linux OS layer of the HPC stack, driving system reliability, throughput, and user experience. Key Responsibilities Linux Systems Administration Manage OS-level configuration, patching, and hardening of HPC compute nodes, login nodes, and head nodes; ensure stability and security compliance in coordination with DT's cybersecurity policies. Slurm-Based Scheduler Administration Serve as the primary subject matter expert for the Slurm workload manager; manage partition configurations, node scheduling policies, fairshare/priority weighting, reservation management, and Quality of Service (QoS) tiers. HPC Application Environment Manage environment module frameworks (e.g., Lmod/Environment Modules), compiler toolchains, MPI libraries, and application runtime environments in support of engineering simulation codes. Linux VDI Management Administer and maintain Linux Virtual Desktop environment; manage image lifecycle, user session management, OS configuration standardization, and application delivery to Linux desktop users. System Monitoring & Alerting Deploy and maintain comprehensive system monitoring (e.g., Ganglia, Grafana/Prometheus, CloudWatch) for compute, scheduler, and Linux VDI environments; establish alerting thresholds and on-call response protocols with DT. Scheduler Optimization & Throughput Design and tune scheduling configurations to maximize throughput and minimize queue latency; develop strategy to prioritize HPC usage across user community and reduce queue times. Latency & Performance Optimization Profile and tune system-level performance bottlenecks including network fabric (e.g., EFA/InfiniBand), I/O subsystems, and memory bandwidth; collaborate with the HPC Performance Engineer on application-level profiling. User Account & Access Management Support Linux-side user provisioning, group management, SSH key governance, and sudo/privilege management in collaboration with DT's identity management processes. Qualifications and Skills: Advanced Linux administration skills (RHEL/CentOS/Rocky Linux ecosystem preferred) Deep expertise with Slurm Workload Manager (configuration, troubleshooting, performance tuning) Demonstrated experience administering Linux virtual desktops or thin-client environments Experience managing environment modules, compiler toolchains, and MPI runtimes (OpenMPI, Client MPI, etc.) Experience with HPC networking concepts (latency optimization, MPI tuning, high interconnects) HPC Linux systems administration experience in a production environment Proficiency with system monitoring and observability tooling' AWS cloud HPC experience (AWS ParallelCluster, EC2 HPC instances, EFA networking) Experience contributing to or supporting a CI/CD pipeline for HPC configurations Familiarity with GPU compute environments (CUDA runtime, GPU partitioning in Slurm) Knowledge of cybersecurity hardening standards for Linux HPC Scripting proficiency in Python, Bash, or Ansible for automation Pay Transparency: The typical base pay for this role across the U.S. is: $58.00 - $58.00/hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary. You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC's use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded. Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying "STOP" to :messages or by contacting . For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy
IT Project Manager
Venteon Holdings LLC Akron, Ohio
We are seeking an experienced Project Manager to lead the planning, execution, and delivery of large-scale SAP S/4HANA implementation. The Project Manager will be responsible for managing all phases of the local implementation, including local project initiation, requirements gathering, working to find solutions, system implementation, testing, training, deployment, and post-go-live support.
11/05/2026
Full time
We are seeking an experienced Project Manager to lead the planning, execution, and delivery of large-scale SAP S/4HANA implementation. The Project Manager will be responsible for managing all phases of the local implementation, including local project initiation, requirements gathering, working to find solutions, system implementation, testing, training, deployment, and post-go-live support.
IT Support Technician
Spring Education Group Campbell, California
Spring Education Group is a national network of independent schools serving students from preschool through 12th grade. We believe that students can achieve more than they imagine. Each Spring school offers a carefully designed program led by expert educators who cultivate academic excellence, student independence, and a lasting love of learning. Our tuition-funded model allows our schools to create an open, transparent culture and a strong community, without the distractions of fundraising. We are building our network of schools to bring our distinctive approach to inspiring students to more families across America. IT Support Technician - Spring Education Group Reporting to the Senior IT Support Manager, the IT Support Technician (IT Administrator) is the critical first line of support and provides on-site/remote support to our internal and external customers. The person in this position will play a key role in supporting the continued advancement of IT in the classroom and in the corporate office. This role will provide level-one support by identifying, researching, and resolving technical problems. Candidates must focus on relationship management and have the ability to coordinate with the required resources to respond to complex IT requirements. Though this position is based primarily out of our Campbell, CA office, it will require the candidate to frequently (multiple times a week) visit our campuses and work from home when required. Responsibilities Installs, deploys, and configures computers for customers Resolves and diagnoses client-side IT issues such as network, operating system, and software issues Hardware support, and new computer deployments Manages hardware assets such as desktops, laptops, printers, and spare parts Inputs trouble tickets into ServiceNow and provides escalation to appropriate teams when necessary Assists other IT teams in resolving network and server issues, installing and configuring new hardware, and participating in meetings to stay current with corporate wide IT projects On-site visits to resolve issues or perform other related duties as required Provides remote support Requirements Minimum of 2 years of experience working in a similar, high-paced help desk environment. Bachelor's degree in related area and/or equivalent experience/training. Excellent customer service skills supporting users in various mediums such as telephone and email, as well as in-person. Must be able to perform computer hardware upgrades, from replacing hard drives, adding more memory, and replacing screens. Ability to maintain confidentiality of sensitive data. Precise and thorough attention to detail. Documentation and technical writing skills are a must. Demonstrated ability to work on multiple tasks and set priorities, both independently and in a team environment. Experience with Operating Systems (OS) image deployment which include Windows, ChromeOS, macOS, and iOS images. MDM/EMM experience Ability to provide on-call and after-hours services for critical incidents and maintenance windows Must have and maintain a good driving record. Demonstrated technical, analytical, organizational, and troubleshooting skills. Experience working with an enterprise-level ticketing system such as ServiceNow. Fluent in English Knowledge and Skills Knowledge of and practical ability to apply the ITIL framework. Knowledge of current versions of desktop supported software environments including Windows, macOS, iOS, Android, Linux, web browsers, email clients, and office applications. Basic to mid-level network troubleshooting, which include, but not limited to enterprise wireless deployment. Familiarity with Google Workspace/G-Suite, Google Apps, and Office 365 Preferred: MCITP, MCTS, CCNA, A+, Network+ or similar certification(s) Preferred: Experience working in an educational environment with various edtech applications Physical Requirements Position frequently involves long hours and widely diverse duties. Must be able to bend, stoop, and perform extensive walking. Must be able to lift up to 40 pounds. Extensive computer time, sitting and driving are necessary in this position. Travel Requirements This role requires frequent (>50%) travel to our local campuses within a 50 mile radius of our corporate office in Campbell, CA. Travel will be reimbursed according to company policy. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. In general, this position requires an individual to frequently walk, stand, sit, squat, stoop, reach, kneel, rise from the floor, twist, listen, read, write, and speak the English language. In addition, this position often requires an individual to carry, lift, use repetitive or fine hand movements, and occasionally push, pull, or bend. This position is regularly required to hear and use clear vision with or without correction. Spring Education Group, including, but not limited to SEG Inc., and their affiliates (collectively "Company") is an Equal Opportunity Employer. All qualified applicants for employment and employees are provided equal employment opportunities, including in recruitment, hiring, and assignment, without regard to actual or perceived race, color, religion and religious creed, sex (including pregnancy and related conditions), sexual orientation, gender identity, gender expression, marital or familial status, age, national origin, ancestry, disability, genetic information, military/veteran status, or any other classification protected by federal, state, or local law. The Company expressly prohibits any form of unlawful employee or student harassment or discrimination.
11/05/2026
Full time
Spring Education Group is a national network of independent schools serving students from preschool through 12th grade. We believe that students can achieve more than they imagine. Each Spring school offers a carefully designed program led by expert educators who cultivate academic excellence, student independence, and a lasting love of learning. Our tuition-funded model allows our schools to create an open, transparent culture and a strong community, without the distractions of fundraising. We are building our network of schools to bring our distinctive approach to inspiring students to more families across America. IT Support Technician - Spring Education Group Reporting to the Senior IT Support Manager, the IT Support Technician (IT Administrator) is the critical first line of support and provides on-site/remote support to our internal and external customers. The person in this position will play a key role in supporting the continued advancement of IT in the classroom and in the corporate office. This role will provide level-one support by identifying, researching, and resolving technical problems. Candidates must focus on relationship management and have the ability to coordinate with the required resources to respond to complex IT requirements. Though this position is based primarily out of our Campbell, CA office, it will require the candidate to frequently (multiple times a week) visit our campuses and work from home when required. Responsibilities Installs, deploys, and configures computers for customers Resolves and diagnoses client-side IT issues such as network, operating system, and software issues Hardware support, and new computer deployments Manages hardware assets such as desktops, laptops, printers, and spare parts Inputs trouble tickets into ServiceNow and provides escalation to appropriate teams when necessary Assists other IT teams in resolving network and server issues, installing and configuring new hardware, and participating in meetings to stay current with corporate wide IT projects On-site visits to resolve issues or perform other related duties as required Provides remote support Requirements Minimum of 2 years of experience working in a similar, high-paced help desk environment. Bachelor's degree in related area and/or equivalent experience/training. Excellent customer service skills supporting users in various mediums such as telephone and email, as well as in-person. Must be able to perform computer hardware upgrades, from replacing hard drives, adding more memory, and replacing screens. Ability to maintain confidentiality of sensitive data. Precise and thorough attention to detail. Documentation and technical writing skills are a must. Demonstrated ability to work on multiple tasks and set priorities, both independently and in a team environment. Experience with Operating Systems (OS) image deployment which include Windows, ChromeOS, macOS, and iOS images. MDM/EMM experience Ability to provide on-call and after-hours services for critical incidents and maintenance windows Must have and maintain a good driving record. Demonstrated technical, analytical, organizational, and troubleshooting skills. Experience working with an enterprise-level ticketing system such as ServiceNow. Fluent in English Knowledge and Skills Knowledge of and practical ability to apply the ITIL framework. Knowledge of current versions of desktop supported software environments including Windows, macOS, iOS, Android, Linux, web browsers, email clients, and office applications. Basic to mid-level network troubleshooting, which include, but not limited to enterprise wireless deployment. Familiarity with Google Workspace/G-Suite, Google Apps, and Office 365 Preferred: MCITP, MCTS, CCNA, A+, Network+ or similar certification(s) Preferred: Experience working in an educational environment with various edtech applications Physical Requirements Position frequently involves long hours and widely diverse duties. Must be able to bend, stoop, and perform extensive walking. Must be able to lift up to 40 pounds. Extensive computer time, sitting and driving are necessary in this position. Travel Requirements This role requires frequent (>50%) travel to our local campuses within a 50 mile radius of our corporate office in Campbell, CA. Travel will be reimbursed according to company policy. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. In general, this position requires an individual to frequently walk, stand, sit, squat, stoop, reach, kneel, rise from the floor, twist, listen, read, write, and speak the English language. In addition, this position often requires an individual to carry, lift, use repetitive or fine hand movements, and occasionally push, pull, or bend. This position is regularly required to hear and use clear vision with or without correction. Spring Education Group, including, but not limited to SEG Inc., and their affiliates (collectively "Company") is an Equal Opportunity Employer. All qualified applicants for employment and employees are provided equal employment opportunities, including in recruitment, hiring, and assignment, without regard to actual or perceived race, color, religion and religious creed, sex (including pregnancy and related conditions), sexual orientation, gender identity, gender expression, marital or familial status, age, national origin, ancestry, disability, genetic information, military/veteran status, or any other classification protected by federal, state, or local law. The Company expressly prohibits any form of unlawful employee or student harassment or discrimination.
Infra Delivery Install Technician
Amazon Data Services, Inc. Canton, Mississippi
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment • Traveling within and outside of the regional work area is required. Physical Requirements: • All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MS, Canton - 27.83 - 48.75 USD hourly
11/05/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment • Traveling within and outside of the regional work area is required. Physical Requirements: • All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MS, Canton - 27.83 - 48.75 USD hourly
Data Center Infrastructure Delivery Manager , DCC Communities
Amazon Data Services, Inc. New Florence, Missouri
Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational excellence, optimize data center deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the clouds running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities The ideal candidate will possess a technology background that enables them to understand the complexities of the sophisticated network architecture of Amazon data centers. To be a qualified candidate for this role you must have experience operating in large-scale data center or a background in telecom networks and display a demonstrated ability to think broadly and strategically, as this is needed to align the future of Infrastructure Delivery with the larger objectives of the business. You will be responsible for managing a group of technicians who are installing and building server rack capacity for our customers. You must be passionate about Customer Experience, think and act globally and want to contribute to innovations in Data Center Infrastructure. - Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance. - Delivering capacity to existing Data Centers - Helping build and bring online new Data Centers - Constantly improving all our processes and procedures. We believe there is nothing we cannot improve - Assisting & managing relationships with external vendors & contractors - Liaising with internal teams & management groups - Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers - Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes - Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 2+ years of in a data center technology role experience - 2+ years of TCP/IP networking, network cabling, fiber, optic types, and test equipment experience - 2+ years of management/team lead function experience PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - Work a flexible schedule including weekends, nights, and holidays - Knowledge of networking infrastructure topology - Certifications in a relevant field (CCENT, Network+, CCNA) - Behavioral interviewing and hiring experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MO, New Florence - 78 300.00 USD annually
11/05/2026
Full time
Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational excellence, optimize data center deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the clouds running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities The ideal candidate will possess a technology background that enables them to understand the complexities of the sophisticated network architecture of Amazon data centers. To be a qualified candidate for this role you must have experience operating in large-scale data center or a background in telecom networks and display a demonstrated ability to think broadly and strategically, as this is needed to align the future of Infrastructure Delivery with the larger objectives of the business. You will be responsible for managing a group of technicians who are installing and building server rack capacity for our customers. You must be passionate about Customer Experience, think and act globally and want to contribute to innovations in Data Center Infrastructure. - Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance. - Delivering capacity to existing Data Centers - Helping build and bring online new Data Centers - Constantly improving all our processes and procedures. We believe there is nothing we cannot improve - Assisting & managing relationships with external vendors & contractors - Liaising with internal teams & management groups - Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers - Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes - Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 2+ years of in a data center technology role experience - 2+ years of TCP/IP networking, network cabling, fiber, optic types, and test equipment experience - 2+ years of management/team lead function experience PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - Work a flexible schedule including weekends, nights, and holidays - Knowledge of networking infrastructure topology - Certifications in a relevant field (CCENT, Network+, CCNA) - Behavioral interviewing and hiring experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MO, New Florence - 78 300.00 USD annually
DIGITAL PRODUCT MANAGER (26-14670)
Talent Software Services
Job Summary: Responsible for driving the vision, strategy, business requirements, roadmap, and execution for assigned digital product. Advocates for the end user experience through data and research driven product discovery and development methods. Ensures alignment between Product, Business and Platform priorities in context of overall strategy and goals, while ensuring the end-user needs are met. Job Responsibilities: -Oversees the entire life cycle of the assigned product, from defining and setting the vision, managing team to hit product OKRs, deriving feature intention maps, managing capacity against scope - ultimately creating a best in class user/customer experience, while on time and within budget. Clearly defines what is being built and why - owning the problem statements and business rationale for the pod before solution development begins. -Accountable to the success of a cross-functional team including experts in design, IT, analytics, marketing, and others. -Applies Agile product methodologies, manages sprints and delivery cadence. Responsible for driving the product strategy, vision, design, and development execution. -Leads a high performing cross-functional team effectively and efficiently that is collaborative with business partners, customers, and other stakeholders (Engineering, UX/UI, Operations, Engagement, AI, etc.). -Makes sound product decisions independently on straightforward solutions within the defined product area. Escalates complex problems and cross-product decisions as needed. -Leverages market and customer feedback and data to inform and guide future product/feature development. -Leads discovery for the assigned product including user research, baseline definition, and opportunity sizing. -Manages stakeholder relationships within the assigned product area - facilitates alignment sessions, communicates progress and surfaces risks early. Advocate for end-users, and builds and improves features based on their pain points - strives to make product technology and workflows easy to use. -Proactively manages and monitors product and operational risks (regulatory, security, operational, etc.) in order to prevent and/or mitigate risks to the customer and business. -Ability to establish deep partnerships with business stakeholders to ensure product achieves business requirements and aligns to other organizational strategies and priorities. -Monitors and manages product schedules, scopes and budgets and delivering as scheduled. -Manages external vendor and partnership relationships as assigned. -Sets and manages to product performance scorecards and OKRs. Works collaboratively with business partners (Practice, Education, Research, Administration, Platform, International, Provider Relations) and Shared Services. -Works collaboratively with internal clients, including consultants, clinical and research professionals, administrators, and external business partners. -Represents in interactions with vendors, and non partners in a positive and constructive way. Preferred Skills & Experience: -Prior health care experience. Scope: As part of the Marketing Strategy & Operations Team, the Product Manager will play a key role in the implementation, adoption, and ongoing optimization of Aha! for our Product Management teams. The individual will partner closely with Product Managers, Product Leadership, Marketing Strategy & Operations, and other stakeholders to understand how teams work today, identify user and business needs, and translate those needs into effective processes and solutions within Aha!. The scope will include gathering and assessing user requirements, evaluating current workflows and pain points, helping design standardized and scalable product management processes alongside an implementation partner, configuring and implementing solutions, supporting testing and rollout, developing documentation and training, and driving user adoption. Beyond the initial implementation, we are looking for someone who can help establish Aha! as an effective product management platform-not simply implement a tool. This person should be able to connect technology, process, and user needs and identify opportunities to continuously improve how our Product Management teams plan, prioritize, manage, and communicate their work. Required: -Demonstrated Product Management, Product Operations, Business Analysis, or similar experience, with a strong understanding of digital product management practices and workflows. -Demonstrated success assessing user and stakeholder needs, identifying gaps or pain points, evaluating potential solutions, and successfully implementing solutions. -Experience implementing, administering, configuring, or being a power user of a product management, portfolio management, work management, or similar enterprise platform. -Strong requirements-gathering and process-design skills, including the ability to translate business needs into practical system and workflow solutions. -Strong stakeholder management and communication skills, with the ability to work effectively across multiple teams and levels of an organization. -Experience leading or supporting organizational change, user adoption, training, and/or implementation of new processes and tools. -Strong problem-solving skills and a willingness to work hands-on to move an implementation from requirements through execution. Preferred: -Direct experience with Aha! Roadmaps and related product management capabilities. -Experience implementing Aha! or a comparable platform across multiple Product Management teams. -Experience with tools such as Jira, Azure DevOps, Productboard, Jira Product Discovery, Planview, or other product/portfolio management platforms. -Experience establishing product management standards, governance, templates, workflows, and reporting. -Experience working in a large, complex, matrixed organization and facilitating alignment among stakeholder groups with differing needs. -Experience developing training, documentation, playbooks, and other resources that support successful adoption. -Experience using data and user feedback to measure adoption and identify opportunities for continuous improvement. Nice to have: -Aha! training or certification, Product Management certification, Agile/Scrum certification, change-management training, or relevant platform certifications would be beneficial but should not be considered a requirement. Demonstrated experience successfully assessing needs and implementing solutions is more important than a specific certification.
11/05/2026
Full time
Job Summary: Responsible for driving the vision, strategy, business requirements, roadmap, and execution for assigned digital product. Advocates for the end user experience through data and research driven product discovery and development methods. Ensures alignment between Product, Business and Platform priorities in context of overall strategy and goals, while ensuring the end-user needs are met. Job Responsibilities: -Oversees the entire life cycle of the assigned product, from defining and setting the vision, managing team to hit product OKRs, deriving feature intention maps, managing capacity against scope - ultimately creating a best in class user/customer experience, while on time and within budget. Clearly defines what is being built and why - owning the problem statements and business rationale for the pod before solution development begins. -Accountable to the success of a cross-functional team including experts in design, IT, analytics, marketing, and others. -Applies Agile product methodologies, manages sprints and delivery cadence. Responsible for driving the product strategy, vision, design, and development execution. -Leads a high performing cross-functional team effectively and efficiently that is collaborative with business partners, customers, and other stakeholders (Engineering, UX/UI, Operations, Engagement, AI, etc.). -Makes sound product decisions independently on straightforward solutions within the defined product area. Escalates complex problems and cross-product decisions as needed. -Leverages market and customer feedback and data to inform and guide future product/feature development. -Leads discovery for the assigned product including user research, baseline definition, and opportunity sizing. -Manages stakeholder relationships within the assigned product area - facilitates alignment sessions, communicates progress and surfaces risks early. Advocate for end-users, and builds and improves features based on their pain points - strives to make product technology and workflows easy to use. -Proactively manages and monitors product and operational risks (regulatory, security, operational, etc.) in order to prevent and/or mitigate risks to the customer and business. -Ability to establish deep partnerships with business stakeholders to ensure product achieves business requirements and aligns to other organizational strategies and priorities. -Monitors and manages product schedules, scopes and budgets and delivering as scheduled. -Manages external vendor and partnership relationships as assigned. -Sets and manages to product performance scorecards and OKRs. Works collaboratively with business partners (Practice, Education, Research, Administration, Platform, International, Provider Relations) and Shared Services. -Works collaboratively with internal clients, including consultants, clinical and research professionals, administrators, and external business partners. -Represents in interactions with vendors, and non partners in a positive and constructive way. Preferred Skills & Experience: -Prior health care experience. Scope: As part of the Marketing Strategy & Operations Team, the Product Manager will play a key role in the implementation, adoption, and ongoing optimization of Aha! for our Product Management teams. The individual will partner closely with Product Managers, Product Leadership, Marketing Strategy & Operations, and other stakeholders to understand how teams work today, identify user and business needs, and translate those needs into effective processes and solutions within Aha!. The scope will include gathering and assessing user requirements, evaluating current workflows and pain points, helping design standardized and scalable product management processes alongside an implementation partner, configuring and implementing solutions, supporting testing and rollout, developing documentation and training, and driving user adoption. Beyond the initial implementation, we are looking for someone who can help establish Aha! as an effective product management platform-not simply implement a tool. This person should be able to connect technology, process, and user needs and identify opportunities to continuously improve how our Product Management teams plan, prioritize, manage, and communicate their work. Required: -Demonstrated Product Management, Product Operations, Business Analysis, or similar experience, with a strong understanding of digital product management practices and workflows. -Demonstrated success assessing user and stakeholder needs, identifying gaps or pain points, evaluating potential solutions, and successfully implementing solutions. -Experience implementing, administering, configuring, or being a power user of a product management, portfolio management, work management, or similar enterprise platform. -Strong requirements-gathering and process-design skills, including the ability to translate business needs into practical system and workflow solutions. -Strong stakeholder management and communication skills, with the ability to work effectively across multiple teams and levels of an organization. -Experience leading or supporting organizational change, user adoption, training, and/or implementation of new processes and tools. -Strong problem-solving skills and a willingness to work hands-on to move an implementation from requirements through execution. Preferred: -Direct experience with Aha! Roadmaps and related product management capabilities. -Experience implementing Aha! or a comparable platform across multiple Product Management teams. -Experience with tools such as Jira, Azure DevOps, Productboard, Jira Product Discovery, Planview, or other product/portfolio management platforms. -Experience establishing product management standards, governance, templates, workflows, and reporting. -Experience working in a large, complex, matrixed organization and facilitating alignment among stakeholder groups with differing needs. -Experience developing training, documentation, playbooks, and other resources that support successful adoption. -Experience using data and user feedback to measure adoption and identify opportunities for continuous improvement. Nice to have: -Aha! training or certification, Product Management certification, Agile/Scrum certification, change-management training, or relevant platform certifications would be beneficial but should not be considered a requirement. Demonstrated experience successfully assessing needs and implementing solutions is more important than a specific certification.
Data Center Manager Night Shift
Amazon Data Services, Inc. Ridgeland, Mississippi
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: - Prioritize and assign trouble tickets to data center technicians and operators - Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations - Developing Career Paths for the employees and to make updates in our internal tools. - Recruit and train data technicians to ensure appropriate staffing levels - Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics are being measured and met - Inspire and guide improvement in team process, technology innovation and automation - Manage Large Scale Events (outages) and act as the call leader - Manage and improve the work-flows and through-put for data centers operations - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Maintain the on-call schedule coordinating absence and vacations - Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MS, Canton - 70 600.00 USD annually
11/05/2026
Full time
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: - Prioritize and assign trouble tickets to data center technicians and operators - Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations - Developing Career Paths for the employees and to make updates in our internal tools. - Recruit and train data technicians to ensure appropriate staffing levels - Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics are being measured and met - Inspire and guide improvement in team process, technology innovation and automation - Manage Large Scale Events (outages) and act as the call leader - Manage and improve the work-flows and through-put for data centers operations - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Maintain the on-call schedule coordinating absence and vacations - Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MS, Canton - 70 600.00 USD annually

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