23 jobs found

Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Pay Range: $25.20hr - $27.63hr Job Overview: The Digital Campaign Specialist is responsible for supporting and executing multi-channel digital campaigns within an internal digital agency environment, with a focus on quality, timeliness, and optimizing the digital customer journey. This role ensures the timely and high-quality delivery of integrated digital campaigns across multiple drive-to channels, including search, digital and social advertising, email with clear and connected calls to action, and web implementation featuring optimized content, creative execution, and intuitive user flows that deliver best-in-class customer experiences while driving awareness, preference, and demand for the organization's brand and products. Reporting to the Head of Digital Campaign Management, this individual contributor role requires strong expertise in multi-channel campaign implementation, campaign assembly, coordination, and execution to successfully deliver client projects. The Digital Campaign Specialist plays a key role in enhancing customer experience and contributing to measurable business outcomes through high-quality digital campaign delivery. This position serves as the primary liaison between Key Account Managers, Business, Marketing and Communications, Digital Channel teams, and Social Media teams to ensure seamless collaboration, alignment, and successful campaign execution. Primary Duties and Responsibilities: Consults on and executes digital customer journeys across web and email channels, including campaign and event landing pages, email creation and automation, and organic keyword research, ensuring high-quality implementation and adherence to digital marketing best practices. Participates actively in campaign kick-off meeting, ensures complete understanding of campaign brief, intent, and details. Accountable for ensuring quality and searchability of content and coordination of artifact development, campaign coding, creation of landing and event pages (as appropriate), set up emails and flow, search ads, vanity URLs/redirects. Consults on content and creative execution for web, emails, search ads, of web within pre-designed templates and answers channel-specific questions and recommends data-driven solutions based on best practices. Coordinates campaign launch; creates and publishes channel content and creative, landing and event pages, emails, activates digital ads as appropriate (search); conducts A/B testing for email, search ads and landing pages as appropriate; manages and delivers collected leads from campaigns and events to region or country CRM teams. Ensures campaign flow, roll-out and publishing of deliverables are met; ensures end-to-end assembly and quality of campaign implementation. Engages subject matter experts (SMEs) as appropriate to bring campaign to production. Ensures quality of customer interactions and promotes a best-in-class customer journey. Prepares and distributes campaign instructions package to countries that are part of the campaign roll-out, collects any country feedback or additional requirements, coordinates additional needs back to BA or region. Keeps attention on campaign results to capture and further apply best practices. Consults on optimization opportunities. Experience / Skills / Qualifications: Bachelor's degree in Marketing, Information Science, Digital/Interactive Communications Design, or a related field required. 3+ years of experience in digital marketing, with demonstrated success supporting and executing digital campaigns. Experience implementing multi-channel digital campaigns, channel drive-to strategies, and/or web design initiatives. Hands-on experience with one or more digital marketing channels, including email marketing, demand generation landing pages and forms, search (organic and paid), content management systems (CMS), and web design. Strong understanding of the digital marketing technology landscape and multi-channel campaign execution. Ability to advise stakeholders on digital marketing best practices, including web and email optimization, to drive effective campaign outcomes. Strong interpersonal, communication, analytical, and problem-solving skills, with the ability to collaborate effectively across cross-functional teams. Experience collaborating with global stakeholders across regions and cross-functional teams. Knowledge of digital campaign processes, campaign assembly, deployment, and optimization across multiple digital channels. Experience with digital marketing platforms such as Sprinklr, Eloqua, and Scrivito CMS preferred. Self-motivated with a solid understanding of current digital marketing technologies, trends, and best practices. Proven ability to manage multiple priorities, balance competing deadlines, and deliver high-quality work in a fast-paced environment. Strong sense of ownership and accountability, with the ability to independently manage projects from initiation through completion. Exceptional analytical skills, attention to detail, and commitment to delivering high-quality results. Preferred Candidate Attributes: Experience collaborating with multiple global stakeholders across regions and functions. Strong interpersonal and communication skills, combined with excellent analytical and problem-solving abilities. A self-starter mindset with a solid understanding of current digital marketing technologies and best practices. A passion for learning, adopting new technologies, and applying innovative approaches across digital platforms. The ability to effectively prioritize multiple projects while performing well under tight deadlines and changing priorities. A proactive, highly motivated approach with a strong sense of ownership and accountability for project outcomes. Exceptional analytical skills with meticulous attention to detail and a commitment to delivering high-quality work. Passion for learning and adopting emerging technologies to continuously improve digital experiences and campaign performance. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $25.20hr - $27.63hr Job Overview: The Digital Campaign Specialist is responsible for supporting and executing multi-channel digital campaigns within an internal digital agency environment, with a focus on quality, timeliness, and optimizing the digital customer journey. This role ensures the timely and high-quality delivery of integrated digital campaigns across multiple drive-to channels, including search, digital and social advertising, email with clear and connected calls to action, and web implementation featuring optimized content, creative execution, and intuitive user flows that deliver best-in-class customer experiences while driving awareness, preference, and demand for the organization's brand and products. Reporting to the Head of Digital Campaign Management, this individual contributor role requires strong expertise in multi-channel campaign implementation, campaign assembly, coordination, and execution to successfully deliver client projects. The Digital Campaign Specialist plays a key role in enhancing customer experience and contributing to measurable business outcomes through high-quality digital campaign delivery. This position serves as the primary liaison between Key Account Managers, Business, Marketing and Communications, Digital Channel teams, and Social Media teams to ensure seamless collaboration, alignment, and successful campaign execution. Primary Duties and Responsibilities: Consults on and executes digital customer journeys across web and email channels, including campaign and event landing pages, email creation and automation, and organic keyword research, ensuring high-quality implementation and adherence to digital marketing best practices. Participates actively in campaign kick-off meeting, ensures complete understanding of campaign brief, intent, and details. Accountable for ensuring quality and searchability of content and coordination of artifact development, campaign coding, creation of landing and event pages (as appropriate), set up emails and flow, search ads, vanity URLs/redirects. Consults on content and creative execution for web, emails, search ads, of web within pre-designed templates and answers channel-specific questions and recommends data-driven solutions based on best practices. Coordinates campaign launch; creates and publishes channel content and creative, landing and event pages, emails, activates digital ads as appropriate (search); conducts A/B testing for email, search ads and landing pages as appropriate; manages and delivers collected leads from campaigns and events to region or country CRM teams. Ensures campaign flow, roll-out and publishing of deliverables are met; ensures end-to-end assembly and quality of campaign implementation. Engages subject matter experts (SMEs) as appropriate to bring campaign to production. Ensures quality of customer interactions and promotes a best-in-class customer journey. Prepares and distributes campaign instructions package to countries that are part of the campaign roll-out, collects any country feedback or additional requirements, coordinates additional needs back to BA or region. Keeps attention on campaign results to capture and further apply best practices. Consults on optimization opportunities. Experience / Skills / Qualifications: Bachelor's degree in Marketing, Information Science, Digital/Interactive Communications Design, or a related field required. 3+ years of experience in digital marketing, with demonstrated success supporting and executing digital campaigns. Experience implementing multi-channel digital campaigns, channel drive-to strategies, and/or web design initiatives. Hands-on experience with one or more digital marketing channels, including email marketing, demand generation landing pages and forms, search (organic and paid), content management systems (CMS), and web design. Strong understanding of the digital marketing technology landscape and multi-channel campaign execution. Ability to advise stakeholders on digital marketing best practices, including web and email optimization, to drive effective campaign outcomes. Strong interpersonal, communication, analytical, and problem-solving skills, with the ability to collaborate effectively across cross-functional teams. Experience collaborating with global stakeholders across regions and cross-functional teams. Knowledge of digital campaign processes, campaign assembly, deployment, and optimization across multiple digital channels. Experience with digital marketing platforms such as Sprinklr, Eloqua, and Scrivito CMS preferred. Self-motivated with a solid understanding of current digital marketing technologies, trends, and best practices. Proven ability to manage multiple priorities, balance competing deadlines, and deliver high-quality work in a fast-paced environment. Strong sense of ownership and accountability, with the ability to independently manage projects from initiation through completion. Exceptional analytical skills, attention to detail, and commitment to delivering high-quality results. Preferred Candidate Attributes: Experience collaborating with multiple global stakeholders across regions and functions. Strong interpersonal and communication skills, combined with excellent analytical and problem-solving abilities. A self-starter mindset with a solid understanding of current digital marketing technologies and best practices. A passion for learning, adopting new technologies, and applying innovative approaches across digital platforms. The ability to effectively prioritize multiple projects while performing well under tight deadlines and changing priorities. A proactive, highly motivated approach with a strong sense of ownership and accountability for project outcomes. Exceptional analytical skills with meticulous attention to detail and a commitment to delivering high-quality work. Passion for learning and adopting emerging technologies to continuously improve digital experiences and campaign performance. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Description RevolutionParts is not just a pioneering force in the automotive eCommerce realm; we're actively seeking passionate and talented individuals to join our squad of Revolutionaries (yes, that's what we call ourselves!). As leaders in providing streamlined, user-friendly solutions, we empower automotive brands to maximize online sales. Our commitment to technology, top-notch customer service, and a profound understanding of the automotive market sets us apart. If you're ready to revolutionize the eCommerce space for automotive parts and accessories, consider joining our dynamic team of Revolutionaries. RevolutionParts is looking for an eCommerce Performance Specialist to join our Professional Services consulting team. As an eCommerce Performance Specialist on the RevolutionParts platform, your role is to help automotive dealerships and parts sellers maximize their online sales based on your personal experience. You'll act as a trusted advisor-analyzing store performance, optimizing listings, improving pricing strategies, and recommending digital marketing initiatives. The goal is to turn data into actionable strategies that drive revenue growth, better customer experiences, and stronger online visibility. Think of yourself as the bridge between our platform's technology and the dealership's success, helping them unlock the full potential of their ecommerce channel and their ability to scale quickly. This is a remote role that requires some travel. Also, the position pays a base salary plus an annual bonus. Please be sure to read the requirements for this position. This role fulfills a very specific need for our company, so If you do not meet the first four requirements for the role, you cannot be considered. Thank you! AI Fluency & Modern Tooling At RevolutionParts, we expect team members to actively use modern tools - including AI-powered systems - to improve decision-making, productivity, and quality of work. This includes: Using AI tools responsibly to accelerate research, analysis, documentation, and problem-solving Exercising strong judgment around data privacy, accuracy, and ethical use Continuously learning and adapting as AI capabilities evolve Proven examples of using AI to improve outcomes in prior roles is expected. Responsibilities eCommerce platform optimization consulting - Train and enable dealers on how to maximize the platform to increase sales using hands-on experience and evaluating the dealer's operation desire and potential. You are expected to hold a book of consulting clients that you will manage throughout the life of the contract. Propose innovative strategies to increase sales and drive traffic to the dealers websites Track and analyze KPIs, including website traffic, user engagement, conversion rates, and customer acquisition channels, to identify strategies for increasing digital sales and optimizing the ecommerce website Research and implement current marketing trends to enhance website performance and user experience Train clients on how to optimize product listings and ecommerce website functionality using all sales channels to which the dealer has access per their contract Assist clients and users with any challenges, pitfalls, or operational struggles quickly Connect users to other departments within RevolutionParts in order provide additional assistance regarding support and GMV growth Cross-functional collaboration with Sales, Customer Success, and Marketing: Engage as needed with teams to collaborate on providing support during the sales process Offering suggestions and providing expertise to RP Sales and CX team members Work with Customer Success team as needed to re-engage customers at risk by joining calls to provide professional expertise When needed, act as a resource for hosting webinars, podcasts, dealer training videos, marketing campaigns, etc. To be amazing at this role, you have the following attributes: Customer Focus : Expertise in understanding customer needs and using insights to enhance eCommerce marketing strategies Effective Communication : Proficient in communicating marketing strategies and results to stakeholders across technical and business teams, ensuring alignment on objectives and performance Relationship Management : Proven ability to build and maintain strong relationships with internal teams, dealers, and external vendors to support eCommerce marketing goals Creativity : Strong ability to propose/develop innovative marketing campaigns and explore new channel expansion opportunities to engage customers and drive growth Technical Excellence : Knowledge of eCommerce platforms, email automation tools, and digital marketing technologies, with the ability to optimize performance and implement new solutions Strategic Thinking : Ability to develop and lead eCommerce marketing strategies aligned with business objectives, focusing on long-term growth and channel expansion Requirements 5+ years of eCommerce Sales experience Experience working in an auto parts department or in the automobile industry is required Experience working with auto dealerships Experience with the RevolutionParts platform as a user Experience managing several accounts at once Excellent communicator - you will be responsible for explaining complex topics in simplified terms to clients Listening Skills - the ability to hear what our clients are saying to think through how to help them succeed Strong copywriting and grammar skills Attention to detail Quick Follow-up and response time to client emails, meetings, and internal communications Proficient at updating records & notes of work completed Ability to work in a fast-paced environment A born leader who can spearhead projects Self-starter who is motivated and eager to take on a challenge Why Join Us? Impact: Directly influence customer satisfaction and contribute to the growth and improvement of our processes. Revolutionize the Industry: Be part of a company that is revolutionizing the parts e-commerce business, helping sellers efficiently sell parts and accessories online. Your role will significantly impact how customers interact with our platform and enhance their overall experience. Growth Opportunities: Advancing to the Manager of Technical Support role opens several pathways for further career development within our company. This includes potential progression to higher leadership roles, quality assurance roles, or stepping into enterprise support management. Exposure: Constantly work with other teams such as Product, Implementation, Customer Success, and Marketing. RevolutionParts is proud to provide all full-time Revolutionaries with a comprehensive employment package including competitive compensation, career development, benefits, 401K match, parental leave, and many more valuable perks. You can learn more about our core-value driven culture at our career page. RevolutionParts is an Equal Opportunity Employer; we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender orientation, gender identity or expression, sexual identity, sexual orientation, age, marital status, family status, genetic information, veteran status, or disability status. Please Note: You will only receive correspondence through the Gem ATS or from a email address. If you are receiving communication through any other platform or domain, it may be fraudulent, and we urge you to ignore the communication. PI5ffdeb3507e3-9046

TSG - The Sheridan Group seeks a Technology Solutions Specialist to support digital tools that power strategic communications and public affairs campaigns. You will help implement, configure, and maintain CRM, advocacy, and analytics platforms; support data integrations; and troubleshoot issues for internal teams. Working closely with senior strategists, you'll translate campaign needs into technical requirements, produce reports and dashboards, and ensure data quality. This role is ideal for a detail-oriented technologist eager to learn, experiment, and contribute to high-impact issue and reputation campaigns in a fast-paced, collaborative environment. Responsibilities Implement, configure, and maintain CRM, advocacy, and analytics platforms to support campaigns Translate campaign and client needs into technical requirements and platform configurations Develop and maintain reports and dashboards to track campaign performance and KPIs Monitor data quality, perform regular audits, and manage data hygiene processes Support integrations between CRM, email, and analytics tools using APIs or middleware Provide technical troubleshooting and user support to internal teams Document processes, configurations, and best practices for digital tools Collaborate with strategists to test and optimize digital engagement workflows Assist with importing, segmenting, and managing contact and advocacy lists Stay current on relevant digital tools and recommend enhancements to the tech stack Required Skills CRM administration Data analysis SQL or query tools Marketing automation platforms Advocacy or email campaign tools Data visualization/reporting API or integration tools Excel/Google Sheets Basic scripting (Python/Java Script) Troubleshooting and technical support

TSG - The Sheridan Group seeks a Technology Solutions Specialist to support strategic communications, public affairs, and advocacy campaigns. You will implement and maintain digital platforms, data tools, and workflow systems that power client programs-email, CRM, analytics, and web tools. Partnering with consultants, you will troubleshoot issues, optimize tools for campaigns, manage data quality, and document processes. This role is ideal for a tech-savvy problem solver interested in policy, politics, and media who enjoys hands-on collaboration in a fast-paced, boutique firm environment. Responsibilities Configure and support digital platforms used for advocacy and communications campaigns. Maintain CRMs, email tools, and related systems, ensuring data accuracy and reliability. Monitor and troubleshoot technical issues across campaign technologies. Create basic dashboards and analytics reports for internal teams and clients. Support integrations between web, email, CRM, and analytics tools. Document systems, workflows, and best practices for internal users. Collaborate with consultants to translate campaign needs into technical solutions. Assist with user training and respond to day-to-day technical questions. Required Skills Marketing automation platforms CRM administration Digital analytics and reporting Data management and hygiene Web and CMS tools Email campaign tools Basic scripting or SQLTechnical troubleshooting Systems integration support Technical documentation

TSG - The Sheridan Group seeks a Technology Solutions Specialist to support digital tools that power strategic communications and public affairs campaigns. In this client-facing role, you will configure, test, and maintain CRMs, advocacy and email platforms, and data dashboards that help partners influence policy and manage reputation. You'll translate campaign needs into technical requirements, troubleshoot issues, and document workflows. Working closely with senior strategists, you'll help design efficient, data-informed solutions while gaining exposure to high-impact advocacy, media, and public policy initiatives in a fast-paced, collaborative firm. Responsibilities Configure, maintain, and optimize CRM, advocacy, and email platforms for client campaigns. Translate campaign and client needs into clear technical requirements and workflows. Build and maintain data dashboards and reports to track campaign performance. Troubleshoot platform, data, and integration issues and coordinate resolutions. Perform quality assurance testing on new features, data flows, and integrations. Document processes, configurations, and best practices for internal and client use. Collaborate with strategists to design technology solutions that support advocacy and communications goals. Support data hygiene, segmentation, and list management across platforms. Assist in onboarding and training internal teams and clients on key tools. Monitor industry and platform updates to recommend improvements and efficiencies. Required Skills CRM administration Marketing automation platforms Advocacy and email platforms Data analysis and reporting Dashboard creation (e.g., Tableau, Power BI) SQL or database querying API integrations Technical requirements gathering Quality assurance and testing Technical documentation

TSG - The Sheridan Group seeks a Technology Solutions Specialist to support strategic communications, public affairs, and advocacy campaigns. You will implement and maintain digital platforms, data tools, and workflow systems that power client programs-email, CRM, analytics, and web tools. Partnering with consultants, you will troubleshoot issues, optimize tools for campaigns, manage data quality, and document processes. This role is ideal for a tech-savvy problem solver interested in policy, politics, and media who enjoys hands-on collaboration in a fast-paced, boutique firm environment. Responsibilities Configure and support digital platforms used for advocacy and communications campaigns. Maintain CRMs, email tools, and related systems, ensuring data accuracy and reliability. Monitor and troubleshoot technical issues across campaign technologies. Create basic dashboards and analytics reports for internal teams and clients. Support integrations between web, email, CRM, and analytics tools. Document systems, workflows, and best practices for internal users. Collaborate with consultants to translate campaign needs into technical solutions. Assist with user training and respond to day-to-day technical questions. Required Skills Marketing automation platforms CRM administration Digital analytics and reporting Data management and hygiene Web and CMS tools Email campaign tools Basic scripting or SQLTechnical troubleshooting Systems integration support Technical documentation

TSG - The Sheridan Group seeks a Technology Solutions Specialist to support strategic communications, public affairs, and advocacy campaigns. You will implement and maintain digital platforms, data tools, and workflow systems that power client programs-email, CRM, analytics, and web tools. Partnering with consultants, you will troubleshoot issues, optimize tools for campaigns, manage data quality, and document processes. This role is ideal for a tech-savvy problem solver interested in policy, politics, and media who enjoys hands-on collaboration in a fast-paced, boutique firm environment. Responsibilities Configure and support digital platforms used for advocacy and communications campaigns. Maintain CRMs, email tools, and related systems, ensuring data accuracy and reliability. Monitor and troubleshoot technical issues across campaign technologies. Create basic dashboards and analytics reports for internal teams and clients. Support integrations between web, email, CRM, and analytics tools. Document systems, workflows, and best practices for internal users. Collaborate with consultants to translate campaign needs into technical solutions. Assist with user training and respond to day-to-day technical questions. Required Skills Marketing automation platforms CRM administration Digital analytics and reporting Data management and hygiene Web and CMS tools Email campaign tools Basic scripting or SQLTechnical troubleshooting Systems integration support Technical documentation

TSG - The Sheridan Group seeks a Technology Solutions Specialist to support digital tools that power strategic communications and public affairs campaigns. In this role, you will configure and maintain CRM, advocacy, email, and analytics platforms; troubleshoot user issues; and partner with consultants to translate campaign goals into effective technology workflows. You will help implement data integrations, QA-test new features, and produce performance dashboards. The ideal candidate combines technical aptitude with curiosity about policy, politics, and media, and thrives in a collaborative, fast-paced, client-centered environment. Responsibilities Configure and maintain CRM, advocacy, and email marketing platforms for client campaigns Troubleshoot user and system issues and provide day-to-day technical support to internal teams Translate campaign goals into technical workflows, segments, and automation rules Implement and monitor data imports, exports, and integrations between key systems Conduct QA testing on new features, lists, and campaign setups to ensure accuracy Build and maintain dashboards and reports on campaign performance and engagement metrics Collaborate with consultants to recommend technology solutions that improve campaign impact Document processes, configurations, and best practices for internal stakeholders Required Skills Marketing automation platforms CRM administration Data analysis and reporting Campaign performance analytics API and data integrations SQL or database querying Excel or Google Sheets (advanced) QA testing Digital advocacy platforms Email marketing tools (e.g., Mailchimp, Campaign Monitor)

Job Description About us: Intuitive.AI is one of the fastest-growing (INC 5000, CRN) Cloud & SDx solution and services companies supporting enterprise customers on a global scale. Intuitive is an "Engineering Company" delivering measurable value and key business outcomes. Intuitive Superpowers: - DataOps & AI/ML - Cloud Native, AppSecOps, DevSecOps - Cloud Migration & Transformation - Cloud FinOps - Cybersecurity (App/Data/Infra) & GRC - SDx & Digital Workspace We are proud to partner with some of the world's leading enterprises and serve 200+ customers across different industry verticals. We have achieved many milestones along the way, including being recognized as a top-10 fast-growth 150 IT company in the Americas by CRN in 2022 and being named one of America's fastest-growing private companies by INC 5000 in 2022. That's not all! Even CIO Review awarded us as the Most Promising Cloud Migration Company and Artificial Intelligence Solutions Provider in 2022 About the job: Title - Azure Cloud Infrastructure Architect Start date : Immediate Position Typ e: Full Time Locatio n: Remote across USA/ Canada Job Description Experience in analyzing customer's business and technical requirements, assessing existing environment for Cloud enablement, advising on Cloud models, technologies and risk management strategies Experience on architecture, design of cloud solutions to address scalability, performance, security, availability, cost transformation requirements Experience in Data Center transformation to Azure Cloud Deep, hands-on technical expertise on Azure core servic Build the architecture to allow for blue/green deployment on AKS Experience in migration-deployment of applications to Cloud, re-engineering of application for cloud, setting up OS and app environments in virtualized cloud. Experience in writing cloud automation scripts/code such as Ansible, Terraform, etc. Exposure to Service-Oriented / Application / Infrastructure / Enterprise Architecture, and development experience on Web Services and Java / MS Technologies and/or Python using Boto library Good knowledge of application build/release processes CI / CD pipelines using Jenkins and Chef / Puppet Good knowledge of Agile processes (planning/stand-ups/ retros etc.), and interact with cross-functional teams i.e. Development, Infrastructure, Security, Performance Engineering, and QA Experience on customer cloud pre-sales responses and projects Strong passion for technology exploration and development. Excellent written, verbal communication skills, presentation, and collaboration skills - Team leadership skills. Experience Helping customers architect scalable, highly available application solutions that leverage Cloud services Act as a liaison between the sales and engineering teams to provide optimal solution to the customers. Apply creative thinking/approach to determine technical solutions that further business goals and align with corporate technology strategies, keeping in mind security, performance, reliability, scalability, usability, flexibility, and cost. Architecting and developing customer applications to be cloud optimi Providing deep application architecture knowledge with respect cloud architecture, design patterns and application modernization. Advising and implementing Azure best practices, well architected review Working as both an infrastructure and application migration specialist. Implementing DevOps practices such as infrastructure as code, continuous integration, and automated deployment.

Job Description Job Description Location: New York, NY. Job Type: Full-Time Position Summary We are seeking an experienced Lead Audio Visual (AV) Technician to oversee the daily operation, maintenance, and support of enterprise audiovisual technology across conference rooms, executive spaces, collaboration environments, and live events. This role combines hands-on technical expertise with team leadership, customer service, and operational oversight to ensure a seamless meeting and event experience for employees, executives, and clients. The ideal candidate is a technical expert who can troubleshoot and resolve complex AV issues, proactively maintain meeting spaces, lead high-profile event support, mentor team members, and build strong relationships with business stakeholders. This position requires someone who is equally comfortable solving technical problems, leading a team, and delivering exceptional customer service. Key ResponsibilitiesAudio Visual Operations Independently operate, maintain, troubleshoot, repair, and optimize enterprise AV systems and peripherals. Perform daily morning inspections of all conference rooms to proactively identify and resolve technical issues before meetings begin. Conduct pre-meeting AV checks for executive meetings, client presentations, and high-profile events. Provide onsite support for executive leadership, board meetings, and client-facing presentations. Troubleshoot, repair, upgrade, and replace AV hardware and software components. Diagnose audio, video, control system, and signal flow issues. Maintain and support conferencing technologies including Zoom, Microsoft Teams, Cisco Webex, and other collaboration platforms. Support live event production, presentations, town halls, and special events. Coordinate with third-party vendors for repairs, upgrades, warranty work, and preventative maintenance. Maintain accurate AV inventory, asset tracking, and equipment documentation. Ensure all support requests meet established SLA and performance standards. Document incidents, service requests, and resolutions within ServiceNow. Technical Expertise Support and maintain: Crestron Control Systems Poly Video Conferencing Cisco Collaboration Endpoints Digital Signage Wireless Presentation Systems Audio DSP Systems Microphones, Cameras, and Displays Configure and support AV integrations and room automation technologies. Recommend technology upgrades and continuous improvements that enhance user experience and operational efficiency. Leadership & Team Management Lead daily AV operations and coordinate team workload. Delegate assignments, establish priorities, and monitor service delivery. Create a collaborative, customer-focused team culture built on accountability and communication. Coach, mentor, and develop AV technicians through ongoing feedback and training. Identify skill gaps and recommend training opportunities. Conduct performance reviews and support employee development. Resolve team issues while promoting a positive work environment. Client & Stakeholder Management Partner with executives, event teams, finance, marketing, IT, executive assistants, and business leaders to anticipate AV support needs. Manage client expectations and provide technical consultation for meetings, presentations, and special events. Communicate real-time updates during high-profile incidents and ensure timely resolution. Build trusted relationships across the organization through exceptional customer service and proactive communication. Required Qualifications Minimum 5+ years of enterprise Audio Visual support experience. Previous experience leading or mentoring an AV support team. Strong knowledge of: Crestron Poly Cisco collaboration solutions AV signal flow Digital audio and video technologies Experience supporting: Zoom Microsoft Teams Cisco Webex BlueJeans Experience supporting executive meetings and live event production. Experience using ServiceNow or similar IT ticketing platforms. Strong troubleshooting and analytical skills. Excellent written and verbal communication skills. Outstanding customer service and relationship-building abilities. Preferred Qualifications Certified Technology Specialist (CTS) certification preferred. Additional AVIXA, Crestron, Cisco, Poly, or Microsoft certifications are a plus. Experience supporting enterprise conference centers, executive briefing centers, or corporate headquarters. Familiarity with ITIL service management practices. What We're Looking ForTechnical Expert ("Doer") Hands-on technical leader capable of diagnosing and resolving complex AV issues independently. Proactively maintains conference rooms and collaboration spaces. Comfortable supporting after-hours meetings, executive events, and off-site functions. Strategic Thinker ("Thinker") Identifies opportunities to improve AV technology, processes, and user experience. Stays current on emerging AV technologies and recommends innovative solutions. Anticipates potential issues before they impact business operations. Relationship Builder Delivers exceptional customer service and builds trusted relationships across all levels of the organization. Partners effectively with executives, finance, events, marketing, IT, and business leaders. Understands business priorities and proactively supports organizational needs. Physical Requirements Frequently walk, stand, bend, kneel, climb ladders, and work in conference rooms and event spaces. Lift, carry, push, or move equipment weighing up to 40 pounds, with the ability to transport larger equipment using carts. Ability to work extended hours, evenings, and weekends when supporting executive meetings or special events. Visual ability to distinguish colors, indicators, wiring, and display components. Ability to use computers, mobile devices, and communication equipment simultaneously while providing technical support. Why Join Us? This is an exciting opportunity to lead enterprise AV operations supporting executive leadership, high-profile client meetings, and mission-critical business events. You'll play a key role in delivering exceptional workplace technology experiences while helping shape the future of collaboration and meeting technologies across the organization. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $42.75-$42.75 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason. Bonuses: Are available for employee and client referrals for current employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. . click apply for full job details

Job Description Job Description AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. Troubleshoot, diagnose, and repair individual computer system components, completed computer systems, network equipment, and other non-compute hardware. To follow the desired outcome of the server, components, or other hardware by setting up repair orders to carry out the required actions and capturing information with high detail. Duties/Responsibilities Troubleshoot and diagnose defective hardware in computer systems. Follow reset instructions for edge/accessory hardware (i.e. POS systems, network switches, tablets). Document detailed notes of troubleshooting steps and resolutions. Manage and adjust inventory for returned components and/or replacement parts. Generate repair orders to carry out the requested outcomes for systems or components, including shipping and stocking. Perform inventory transactions for stocking or corrective action reasoning. Report defects identified by end users or shipping carriers on systems or components returned to AHEAD. Assist in preventative/corrective processes and their evolution. Provide the manufacturing teams with system diagnoses and fully functional systems when needed, unless otherwise noted. Provide information to the documentation team on any relevant updates for returned systems. Assist the support team in testing and reviewing returned systems and components. Work with the support team on incident disposition and resolution for unknown or unexpected returns. Collaborate with the engineering team on troubleshooting resolutions beyond our scope. Work with the quality team on recurring issues and/or corrective actions. Contribute to the team by accomplishing necessary tasks as needed. Education and Experience Minimum Required: A high school diploma or GED, or an additional three years of related on-the-job experience. 3-5 years of experience in a computer hardware diagnostics environment. Preferred: Certifications in relevant hardware technologies (e.g., CompTIA Certifications, Dell EMC, HP, IBM). Familiarity with inventory management processes. Experience with order entry systems. Knowledge, Skills, Abilities Strong knowledge of server components and architecture. Experience working with both Windows and Linux-based operating systems. Solid understanding of computer networking principles. Strong communication skills, both verbal and written. Ability to work independently and as part of a team. Ability to manage complex situations. Problem resolution skills. Demonstrate persistence and patience in problem-solving. Physical Requirements The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, in accordance with the Americans with Disabilities Act (ADA), the Family Medical Leave Act (FMLA), and other applicable federal, state, and local laws. Performance of Essential Functions: Ability to safely and effectively perform all essential job functions listed herein while meeting established productivity and quality standards. Attendance: Ability to maintain regular and predictable attendance, consistent with ADA, FMLA, and other applicable requirements. Includes ability to safely and reliability travel to and from an office and/or client work site, as required. Work Environment: Ability to perform job duties at customer sites or in data center environments which may include: Standing, walking, bending, and lifting or moving equipment weight up to fifty (50) pounds. Working in areas with fluctuating temperatures, including warm and cold environments, both indoors and outdoors. Exposure to production environments that may include higher noise levels, bright lighting, and varying airflow. The compensation range indicated in this posting reflects the On-Target Earnings ("OTE") for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits for additional details. Use of AI: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at . You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Canyon AeroConnect stands as one of the world's leading suppliers of avionic-standard aircraft communications, navigation and audio/intercom systems. Canyon's products have been widely adopted and proven in-service across a wide range of civilian, paramilitary and military fixed-wing and rotorcraft applications. Over the years, we've become known as the benchmark in aircraft tactical communication and audio equipment for Air Ambulance, Law Enforcement, SAR, EMS, Electronic News Gathering, Military and Marine applications. Products include digital and analog radio/audio management systems, Tac/Com, VHF/UHF radio systems, intercoms, data interface accessories, and aural warning. We are seeking dynamic thinkers who could be integral team members for our high-tech avionics' products. Role purpose (position scope): The Information Security Specialist (Information Systems Security Officer) helps build and operate the internal security program and technology operations. This hands-on role works across security operations, identity and access management, endpoint and network defense, vendor risk, compliance, and end-user enablement. The position works closely with IT, engineering, and business teams to keep the company secure without slowing it down and is intended for an individual who wants to grow into a senior internal security role over time. Key Responsibilities: Support day-to-day security operations, including SIEM and EDR alert triage, log review, and incident-response investigations. Help administer identity and access management systems, including SSO, MFA, directory services, onboarding, transfers, offboarding, periodic access reviews, and cleanup of stale accounts and entitlements. Maintain and improve endpoint security, including EDR health, patch management, configuration baselines, and disk encryption. Assist with firewall rule reviews, VPN administration, network segmentation, and monitoring for misconfigurations. Support vulnerability scanning, prioritization, remediation coordination, and metric tracking. Support compliance activities such as CMMC and NIST by collecting evidence, maintaining policies, completing customer security questionnaires, and preparing for applicable audits. Support vendor risk management by reviewing third-party security documentation and tracking risk acceptances. Develop and deliver security awareness content, including phishing simulations, onboarding training, and internal guidance. Serve as a point of contact for security questions, suspicious emails, lost devices, and access requests. Document security processes, runbooks, and System Security Plan (SSP) so the program can scale as the company grows. Participate in the on-call rotation. Required Qualifications: At least one year of experience in information security, IT operations, or a closely related field Solid fundamentals in networking, operating systems, and authentication protocols. Familiarity with compliance frameworks, especially CMMC and applicable European requirements such as Cyber Essentials. Ability to script in Python, PowerShell, or Bash for automation and ad hoc tasks. Strong written and verbal communication skills, including the ability to explain security concepts to non-technical audiences. Experience supporting and managing highly regulated and secured network systems. Self-directed and comfortable providing Tier 2 helpdesk support as well as working across teams in a fast-moving environment. Willingness to be part of the on-call rotation and respond to cyber incidents during evening or weekends. Ability to obtain industry certifications such as CCNA, CompTIA Security+, or Network+ within the next 12 months. Preferred Qualifications: Three or more years of experience in information security, AI, or a closely related field, with hands-on exposure to multiple security domains. Working knowledge of SIEM, EDR, vulnerability scanners, identity providers such as Okta or Entra ID, and cloud platforms such as AWS, Azure, or GCP. Experience supporting or leading audits. Exposure to cloud security posture management. Familiarity with offensive security concepts and tooling highly regulated and secured network systems. Industry certification such as CISSP, CISM, CCIE, CCNP Security, CISA, CRISC, or similar. Compliance Considerations: The role may support applicable information-security and regulatory requirements identified for the business, including ITAR, CMMC, NIS2, Cyber Essentials and Cyber Essentials Plus, CMS, DCPP, and ISO/IEC 27001. Work Environment: This is an on-site position at the designated company location. Direct Reports No direct reports. The position may provide technical direction, peer review, or mentoring consistent with the assigned level. Physical Demands Tasks involve light physical effort in sedentary to light work and may involve lifting, carrying, pushing, or pulling objects or materials weighing 5-10 lb. Tasks may involve extended periods at a keyboard or workstation. Work Environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the job duties described above, the employee mainly works in an office, lab, or factory setting that is relatively quiet and has temperature-control systems. This job description is not intended to be all inclusive of every job function, duty and responsibility. Duties may increase, decrease and/or change as deemed necessary to support the department operations.

Job Description Job Description Are You the Person Everyone Calls When the Plant Stops? You may currently be called a controls technician, automation specialist, PLC programmer, electrical technician, maintenance technician, or controls engineer. Your title and degree matter less to us than your ability to understand a complex industrial system, find the real source of a problem, and make it work. Factory Systems is looking for a smart, hands-on industrial problem-solver who understands that a production system is more than its PLC. Machines, sensors, wiring, drives, networks, computers, databases, software, operators, and processes all must work together. We need someone who can determine which part is actually causing the problem and take ownership of fixing it. The strongest candidate may be largely self-taught. You may have learned industrial automation because you were curious, because nobody else could solve the problem, or because keeping the plant running depended on you. If you are ready to leave shift maintenance and the daily production-floor grind for a clean, professional engineering environment with greater variety, autonomy, and technical responsibility, we would like to talk with you. What You Will Do Support industrial controls, manufacturing software, and connected production systems Troubleshoot problems involving PLCs, HMIs, sensors, drives, wiring, industrial networks, Windows computers, databases, and production equipment Take ownership of customer problems from the initial call through final resolution Determine whether a problem is electrical, mechanical, controls-related, network-related, software-related, or operational Connect both modern and legacy production equipment to data-collection and manufacturing-information systems Modify and maintain PLC and HMI applications Support industrial computers, workstations, databases, communications, and system interfaces Perform remote troubleshooting and travel to customer facilities when on-site work is necessary Assist with system installation, commissioning, upgrades, backups, and recovery Document system configurations, changes, and effective troubleshooting procedures Identify recurring problems and develop standardized, repeatable solutions Help less-experienced team members develop practical troubleshooting and implementation skills Work directly with customer maintenance, engineering, production, and IT personnel Escalate genuine architectural, safety, or high-risk issues when appropriate We are looking for someone who: Is naturally curious about how machines and industrial systems work Enjoys solving problems that cross traditional technical boundaries Can troubleshoot logically instead of changing parts until something works Is comfortable working independently and asking for help when appropriate Takes personal ownership of problems and follows them through resolution Can explain technical issues clearly to both technical and nontechnical people Is dependable and understands the importance of supporting operating production systems Wants broader challenges and greater responsibility than maintaining the same equipment every day Values practical accomplishment more than titles or organizational status Desired Experience Candidates should have approximately three or more years of hands-on experience in industrial automation, plant maintenance, manufacturing systems, machine building, systems integration, or a similar environment. Useful experience includes: Allen-Bradley/Rockwell or Siemens PLCs HMI or SCADA configuration and troubleshooting Variable-frequency drives, servos, sensors, and industrial instrumentation Industrial Ethernet and machine networks OPC Classic, OPC UA, Ethernet/IP, Modbus, or vendor-specific protocols RS-232, RS-485, and other legacy communications Microsoft Windows computers and basic network troubleshooting Microsoft SQL Server or other relational databases Manufacturing data collection, production tracking, OEE, quality, or reporting systems CNC equipment, robots, assembly equipment, test systems, or other automated machinery Electrical drawings, control panels, and field wiring System commissioning and production startup You do not need experience in every area listed above. We are more interested in your ability to learn, troubleshoot, and connect the pieces than in matching every keyword. Education A degree is not required. An associate degree, engineering-technology degree, technical-school education, military technical training, apprenticeship, or relevant industry certifications are useful. Demonstrated hands-on ability and a history of solving difficult industrial problems are more important than formal credentials. The Working Environment This position is based primarily at our Columbia facility in a clean, professional engineering environment. It is not a shift-maintenance position, although occasional customer emergencies and site travel are part of supporting industrial systems. The pressure here is different from the daily production-floor grind. You will be expected to: Learn unfamiliar equipment and processes Manage several priorities Communicate directly with customers Exercise sound judgment Take responsibility for delivering a working solution In return, you will have greater variety, technical autonomy, visibility, and the opportunity to grow into broader system and project responsibility. Employment Requirements Reliable transportation and the ability to commute consistently to our Columbia facility Ability and willingness to travel periodically to customer sites Ability to work safely in industrial environments when visiting customer facilities Legal authorization to work in the United States without current or future employer sponsorship Ability to satisfy applicable export-control and customer-facility access requirements About Factory Systems Factory Systems develops and supports industrial controls, manufacturing software, machine-connectivity systems, data-acquisition solutions, and custom production technology. Our work spans software, controls, networks, databases, machinery, test equipment, and manufacturing operations. We support established, mission-critical production systems while developing new connected-factory and digital-transformation solutions. We value curiosity, practical ability, accountability, and people who take pride in making complicated systems work. Company Description Symbrium is often referred to by our customers as "an engineer's engineering company." We deliver next generation process verification, specialized manufacturing equipment, and enterprise quality management software to some of the top engineering and manufacturing organizations around the world.

Job Description Job Description Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Position Overview The Senior AV/VTC Specialist will provide expert-level audiovisual, video teleconferencing, multimedia production, and collaboration technology support for the EEOC. This position supports the EEOC's Washington, DC headquarters and its 53 field offices nationwide. The specialist will configure, operate, maintain, troubleshoot, and optimize audiovisual and multimedia systems used for meetings, conferences, presentations, live productions, recorded content, and virtual collaboration. The successful candidate must have extensive experience supporting a large, geographically dispersed organization and possess advanced technical knowledge of AV/VTC platforms, production equipment, digital signal processing, control systems, and multimedia technologies. Key Responsibilities Provide senior-level operational and technical support for AV/VTC systems across the EEOC's headquarters and 53 nationwide field offices. Configure, operate, maintain, test, and troubleshoot audiovisual, video teleconferencing, and multimedia production equipment. Support video teleconferencing and collaboration platforms, including Microsoft Teams, Zoom, Poly RealPresence, and Cisco technologies. Provide technical support for virtual, hybrid, and in-person meetings, conferences, executive briefings, presentations, and special events. Perform pre-event system checks and validate audio, video, network connectivity, displays, cameras, microphones, and conferencing equipment. Monitor live meetings and events, quickly identifying and resolving audio, video, connectivity, or equipment issues. Operate video switching, routing, projection, display, camera, lighting, recording, streaming, and audio systems. Perform professional camera operations, including camera setup, framing, positioning, focusing, and live production support. Provide video editing and post-production services for recorded meetings, training materials, presentations, and other multimedia content. Create and edit graphics, animations, motion graphics, titles, visual effects, and other digital media elements. Configure and operate audio mixing equipment, microphones, speakers, amplifiers, and related sound-reinforcement technologies. Configure, maintain, and troubleshoot digital signal processing systems used for audio and video environments. Support AV control systems used to manage conferencing, lighting, audio, displays, projection, and room automation. Install, configure, operate, and troubleshoot projection systems and LED display technologies. Diagnose complex AV/VTC equipment, software, connectivity, integration, and performance issues. Coordinate technical support with EEOC personnel, field offices, IT teams, vendors, and other stakeholders. Provide remote guidance and troubleshooting assistance to personnel located at EEOC field offices. Maintain accurate equipment configurations, operating procedures, system documentation, troubleshooting guides, and inventory records. Recommend improvements, upgrades, replacements, and technical solutions to improve AV/VTC reliability and performance. Ensure AV/VTC services and multimedia products are delivered professionally and consistently with EEOC standards and requirements. Required Education and Experience Ten (10) years of professional experience providing senior-level AV/VTC and multimedia support in an environment comparable in size and complexity to the EEOC. Demonstrated experience supporting a geographically dispersed organization, including an environment with approximately 53 nationwide field offices. A bachelor's degree in Audiovisual Technology, Information Technology, Communications, Multimedia Production, Broadcast Technology, or a related field is preferred. Relevant specialized training and extensive professional experience may also be considered. Required Skills and Qualifications Expert knowledge of audiovisual and multimedia production equipment. Advanced experience configuring, operating, maintaining, and troubleshooting AV/VTC systems. Strong operational experience with Microsoft Teams, Zoom, Poly RealPresence, and Cisco collaboration or conferencing technologies. Advanced video editing and post-production capabilities. Experience with video switching and live production workflows. Professional camera setup and operation experience. Experience in graphic design, animation, and motion-graphics development. Advanced knowledge of audio mixing and sound-reinforcement systems. Experience configuring and troubleshooting digital signal processing systems. Knowledge of AV control systems, projection systems, LED displays, and related room technologies. Ability to diagnose and resolve complex AV/VTC hardware, software, signal, connectivity, and integration problems. Ability to support multiple events, technical requests, and competing priorities in a fast-paced environment. Strong customer-service, organization, documentation, communication, and problem-solving skills. Ability to communicate technical information clearly to both technical and nontechnical users. Ability to work independently while coordinating effectively with EEOC personnel, field offices, vendors, and IT support teams. Preferred Certifications Relevant industry certifications are preferred but not required, including: AVIXA Certified Technology Specialist (CTS, CTS-I, or CTS-D) Microsoft Teams or Microsoft 365 certification Cisco collaboration certification Zoom platform certification Poly technical certification Dante audio networking certification Manufacturer-specific DSP or AV control-system certifications Powered by JazzHR yb8Lyve5cn

Job Description Job Description The Digital Services Specialist is responsible for driving dealership performance and client success across assigned retailer accounts and Regions. This role serves as a strategic partner to dealerships and assigned Regions, delivering structured lead management, Business Development Center (BDC) optimization, and digital sales process training aligned with brand standards and KPIs. The Digital Services Specialist supports approximately 20-25 retailers per region through a combination of on-site and virtual engagement, with travel comprising approximately 80% of the role. This position ensures consistent execution of best practices in lead response, customer engagement, and appointment conversion. Core responsibilities include managing ongoing Region and dealer client communications, tracking and analyzing performance results, and providing timely guidance, support, and solutions to dealership partners. In addition to performance consulting, this role is responsible for delivering training through webinars, workshops, and in-dealership sessions, as well as contributing to the development and continuous improvement of training curriculum and materials. The Digital Services Specialist will also support broader program initiatives, including maintaining training platforms, assisting with digital marketing and communication efforts, participating in event planning and content, and supporting online community engagement. This position requires a balance of consulting, training, relationship management, operational support, and extensive travel to ensure consistent program execution, measurable performance improvement, and a high level of client satisfaction across the retailer network. Duties and Responsibilities Account Management • Serve as the primary point of contact for assigned Volvo Regions and dealership accounts. • Build and maintain strong relationships with Volvo National and Regional personnel, dealer leadership, Marketing managers, BDC managers, and sales teams. • Conduct regular performance reviews using key KPIs, including lead engagement, appointment set/show/sold rates, and close rates. • Identify performance gaps and deliver actionable improvement plans aligned with OEM standards (e.g., Volvo Cars USA KPIs). • Adapt strategies based on Volvo regional priorities and evolving business needs. Internet Lead Response Training • Train dealership teams on structured lead handling processes, including speed-to-lead, personalization, and follow-up cadence. • Coach teams on executing high-impact Day 1 engagement strategies and long-term nurture processes. • Ensure effective use of CRM tools, video, text, and email communication to drive engagement and appointments. • Support implementation of best practices to improve engagement rates and conversion performance. BDC & Call Center Performance Development • Evaluate and optimize dealership BDC and call center operations. • Implement structured engagement processes, including rapid lead response and multi-channel communication strategies. • Train teams on relationship-based selling, objection handling, and appointment-setting techniques. • Reinforce accountability through daily lead management processes and performance tracking. • Provide ongoing coaching to sales leadership, BDC teams, and frontline staff. In-Retailer Support & Service Delivery • Conduct on-site and virtual retailer visits to assess performance and deliver training. • Evaluate lead handling workflows, response times, CRM utilization, and follow-up effectiveness. • Deliver KPI-driven recommendations and implement best practices within dealership operations. • Execute post-visit action plans and ensure accountability for sustained improvements. • Provide hands-on support in lead response management and appointment coordination as needed. Regional & Internal Collaboration • Maintain regular presence in regional stores (approximately 4 days per week) to support coordination and alignment and in the Regional offices as coordinated with Region staff. • Provide consistent communication and weekly updates to Region staff and internal stakeholders. • Collaborate cross-functionally with Enterprise, Digital, Sales, and Field teams to ensure alignment of strategy and execution. • Support integration of vendor services within broader OEM and organizational initiatives. Reporting & Data-Driven Performance Management • Deliver performance reporting aligned with existing dashboards and data sources. • Analyze CRM data, lead activity, and performance metrics to generate actionable insights. • Support refinement and automation of retailer-level reporting. • Utilize tools such as Pied Piper mystery shops and lead analytics to identify improvement opportunities. • Provide recurring summaries of performance trends, risks, and opportunities. Program Execution, Optimization & Flexibility • Continuously optimize service delivery based on performance trends and dealership needs. • Adjust focus areas and strategies as business priorities evolve. • Maintain consistency in program execution while allowing for regional customization. • Ensure alignment with defined program standards, KPIs, and performance expectations. Additional Program Responsibilities • Deliver or assign workshops and training programs across approximately 20-25 retailers per assigned region. • Provide managed lead handling support, including response management and appointment coordination where required. • Ensure alignment with OEM standards, KPIs, and program expectations. • Maintain flexibility to scale services and adjust engagement models based on regional needs. • Execute high-quality in-dealership and virtual training engagements. Operational & Administrative Expectations • Maintain accurate and timely expense reporting in compliance with company policies. • Effectively manage travel schedules, budgets, and logistics across assigned regions. • Demonstrate strong organizational discipline in tracking activities, reporting outcomes, and managing time across multiple accounts. • Ensure proper documentation of dealership visits, action plans, and follow-up progress. Qualifications • Bachelor's degree preferred, or an equivalent combination of education and relevant experience. • Minimum of 5 years of retail automotive experience; Sales Manager experience strongly preferred. • Demonstrated ability to lead, coach, and motivate teams to drive performance improvement. • Strong analytical and problem-solving skills, with experience evaluating workflows and implementing effective solutions. • Excellent communication skills, with the ability to effectively engage and influence stakeholders at all levels of an organization. • Proven ability to build relationships, influence decision-making, and navigate complex client environments. • Solid understanding of organizational operations, change management, and performance improvement strategies. • Strong project management and organizational skills, with the ability to manage multiple priorities and meet deadlines. • High level of professionalism, adaptability, and resourcefulness in a fast-paced environment. • Ability to prioritize competing demands and operate with a strong sense of urgency. • Comfortable presenting, training, and facilitating discussions with diverse audiences. • Advanced proficiency in Microsoft Office and general business systems. • Demonstrated commitment to continuous learning and professional development. • Ability to maintain confidentiality and handle sensitive information appropriately. • Willingness and ability to travel up to 80%.

Job Description Job Description Our Mission: Touch Lives. Improve Outcomes. BioTouch is a single-source, international provider for all mission-critical kitting and logistics needs. We partner with a wide range of medical facilities and healthcare providers to bring a higher level of care to healthcare delivery. Simply put, we are doing our part in the healthcare specialty logistics arena! Responsibilities Our Role: The Digital Manufacturing Specialist bridges Product Development (PD) and the Manufacturing Execution Systems (MES) team, ensuring kits and workflows are onboarded accurately into BioTouch's Tulip and KitAI platforms. The immediate focus is training our KitAI vision models on our medical kits and serving as the platform SME at our facilities. This role also acts as the internal Tulip expert for PD and Account Management and contributes to automation and technology improvements on the production floor. This position will be located at our Columbus, GA facilities. Your Impact: Onboarding & Support: Train and validate KitAI vision models for medical kits; lead all KitAI onboardings and support models after go-live. Platform SME: Serve as the KitAI subject matter expert across facilities, providing troubleshooting and rapid response for high-priority or non-standard onboarding needs. Tulip Expertise: Act as the internal expert on Tulip capabilities and limitations; configure workflows and stations for new and existing kits, and guide PD and Account Management through onboarding and implementation. Kit & Process Onboarding: Interpret product specifications, labels, and kit requirements; partner with PD, Enterprise Account Managers, and Implementation Partners to translate customer requirements into accurate MES configurations with traceability and regulatory alignment. Process Improvement: Identify and implement improvements to onboarding and floor operations, with a focus on automation and technology; help develop standards that improve first-pass yield and reduce onboarding cycle times. Cross-Functional Collaboration: Ensure alignment between MES and PD; lead discussions with incomplete information and drive teams to clear decisions and action items. Required Skills What You Bring: Strong communication skills with the ability to lead cross-functional discussions and document configurations and user guidance clearly. Comfortable with ambiguity; organized, detail-oriented, and reliable on follow-through. Systems-thinking mindset and creative problem-solving in digital manufacturing environments. What We Need: BS in Information Systems, Engineering, or a related technical field. New graduates with relevant internship or project experience are encouraged to apply. 0-2 years of experience with digital production platforms, MES, or technical implementation preferred, but not required. What You'll Get: Medical, Dental, Vision after 30 days HSA and PPO plans available Company paid Life Insurance, AD&D, and Long Term Disability 401(k) with generous company match after 90 days Supplemental Voluntary Benefits like Short Term Disability, Critical Illness, Accident, and Hospital Indemnity Employee Assistance Program $500 Referral Bonus Available!

Job Description Job Description About First Connect: First Connect Insurance Services is a digital platform providing independent insurance agents with access to top US carriers and the optionality necessary to grow their businesses. Agents can work with over 150 carriers, selling various insurance policies, including home, auto, small business, and more. We're on a mission to overhaul the technology agents have access to, putting consumer-grade software at their fingertips. We have partnerships with thousands of active agents with hundreds joining monthly and we plan to accelerate our growth. Role Overview: As the Digital Campaign Specialist, you'll own end-to-end campaign execution for First Connect's Agency Marketing Operations team, building every asset from drip automation workflows, forms, and landing pages to email programs across acquisition, remarketing, incentive, and product marketing campaigns. You'll work with Product Marketing, Growth Marketing, and Graphic Designers to bring campaigns from brief through build, launch, and reporting. Key Responsibilities: Own end-to-end campaign builds: drip automation, forms, landing pages, and email assets across all campaign types Build and manage remarketing campaigns to re-engage unconverted leads Execute multi-channel campaigns for incentive programs, product marketing, and brand campaigns. Build emails in HubSpot's email builder, coding templates, optimizing subject lines and preview text, and ensuring renders correctly across devices and clients. Build and maintain landing pages in HubSpot Content Hub using the Sprocket theme and HTML/CSS Run structured A/B and multivariate tests on creative, copy, audiences, and landing pages, and turn results into clear recommendations. Monitor campaign performance daily/weekly and prepare regular reporting. Coordinate with Marketing, Product, and Sales to ensure campaigns reflect current carrier offerings, promotions, and platform capabilities. Qualifications: Bachelor's degree in marketing, business, or related fields. 3+ years of experience building and managing campaigns assets (forms, landing pages, emails) Hands-on HubSpot experience required - Marketing Hub, Workflows, and email campaigns at minimum Proficient in HTML/CSS for email and landing page builds Experience building landing pages in HubSpot Content Hub or similar CMS Experience running A/B testing programs with documented results Data-driven: comfortable reading campaign analytics and adjusting strategy based on performance Strong project-management instincts, with the ability to run multiple campaigns simultaneously and meet deadlines Excellent written communication skills for briefing creative and reporting on results Preferred Qualifications: Experience marketing to insurance agents, financial services professionals, or another regulated industry Experience building landing pages in HubSpot Content Hub or similar CMS Background in B2B, SaaS, or marketplace/platform businesses Experience in high-volume lead acquisition environments Exposure to incentive or loyalty program marketing HubSpot Marketing Hub certification Benefits & Perks: First Connect treats its team members with the same level of dedication and care as we do our customers, which is why we're fortunate to provide our team with: Multiple medical plans to choose from and 100% employer-covered dental; vision plans for our team members and their families. We also offer a 401(k) retirement plan, short; long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP) Equity - This position is eligible for equity compensation Training and Career Growth - Training and internal career growth opportunities Flexible Time Off - You know when and how you should recharge Compensation: The base pay range for this role is $75,000 - $85,000. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs, and market demands. First Connect is an equal-opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Applicants are considered solely based on their qualifications, without regard to an applicant's disability or need for accommodation. Any First Connect applicant who requires reasonable accommodations during the application process should contact the First Connect People Team to make the need for an accommodationknown.