Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
11/11/2026
Full time
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
Job Description Job Description The software that runs insurance has to work. That's your job. Behind every policy quoted, every claim paid, and every bill generated is a system that has to get it right - every time, for every scenario, for every client. When it doesn't, someone notices. We'd rather that someone be you. As a Software Tester at Marias Technology, you own the quality of what we ship. You'll validate insurance technology platforms against business requirements, hunt down defects before they reach production, and give developers the clear, reproducible detail they need to fix things fast. This is a full-time career role with real benefits, real mentorship, and a real path forward. You don't need years of QA experience - you need sharp attention to detail, clear writing, and the persistence to keep digging when something feels off. We'll teach you the rest. Coming from legal, accounting, or banking? Keep reading. Some of the strongest software testers we've seen didn't start in software. They started as legal assistants, accounting support, bookkeepers, AP/AR specialists, medical billing specialists, loan processors, and bank operations staff. Here's why that works. If you've spent your career reviewing contracts against a checklist, reconciling accounts that have to balance to the penny, or processing loan files where one wrong field triggers a compliance problem, you've already built the two skills this job depends on most: You compare what's there against what should be there - and you catch the discrepancy You document it precisely enough that someone else can act on it That's software testing. The subject matter changes from contracts and ledgers to policies and claims. The discipline is identical. Add in the fact that insurance technology is built on rating math, regulatory rules, and billing logic - territory that already feels familiar to anyone from a legal, financial, or banking environment - and the transition is shorter than you'd think. If you've been looking for a way into technology and assumed you needed a CS degree to get there, this is the door. What you'll do Test against system specifications to validate that software performs to customer expectations Execute manual functional, integration, regression, and system testing for new implementations, upgrades, defects, and changes Read specifications, manuals, and business requirements, then build test plans that cover every area in scope Test across the full breadth of an insurance platform - workflow, rating, print, rules and validations, billing, claims, and third-party raters Distinguish genuine defects from specifications that need updating, and escalate each appropriately Log clear, concise, reproducible defects and test results in our work management system Re-test resolved defects to confirm issues are fully closed Work independently on assigned test cycles while collaborating with our testing management staff Identify workarounds that keep clients moving while permanent fixes are developed Deliver testing assignments on schedule and communicate risks early What you need Required High school diploma or equivalent Some combination of coursework, certificate, degree, or hands-on experience in Business, Insurance/Risk Management, General IT, Compputer Science, Software Engineering, MIS, or a closely related field - or demonstrated aptitude from a detail-intensive role Basic computer proficiency: navigating applications, managing files, working in browser-based tools Microsoft Teams, Excel, Word, and Outlook experience Ability to read and follow documented test scripts and step-by-step procedures Willingness to learn our work management system Ability to work full-time, in-office in Covington, OH Preferred Administrative or operations experience in a legal, accounting, or banking environment - legal assistant, accounting support, bookkeeper, AP/AR, medical billing specialist, loan processor, teller operations, or similar Other detail-intensive backgrounds (data entry, customer service, billing, claims processing, medical records, quality control, audit support) Associate or bachelor's degree in a related field Prior QA, software testing, or technology internship or work experience Enrollment in or completion of an ISTQB Foundation Level course Familiarity with defect tracking tools (e.g., Jira, Azure DevOps) Prior insurance knowledge, or willingness to learn insurance terminology and workflows on the job Comfort following business process documentation and business requirements to understand what's being tested Who thrives here You notice. The misaligned field, the premium off by a penny, the record that saved when it shouldn't have You write clearly. A defect nobody can reproduce is a defect nobody fixes You're accountable. Assignments land on time, and you flag problems before they become surprises You think through problems. Three approaches before "it doesn't work" You're coachable. Feedback lands, and it shows up in your next test cycle You have integrity. You do the right thing when it's inconvenient, and you own your mistakes What we offer Pay: $20-$23/hour, paid semi-monthly (15th and end of month) via direct deposit Health coverage - effective the 1st of the month following your hire date Medical (Anthem HSA Plan): Marias pays 60% of the monthly premium Health Savings Account: company contributes quarterly - $750/year for single coverage up to $1,500/year for family coverage Dental (Superior Dental Care): Marias pays 50% of the monthly premium Vision (VSP): available at low employee cost Employer-paid protection at no cost to you Basic Life Insurance and AD&D - annual salary, up to $50,000 Long-Term Disability - 60% of monthly salary, up to $6,000 Short-Term Disability - 66.67% of weekly earnings, up to $1,000 Retirement 401(k) with company match of 50% of your contributions up to 8% of salary, after a 90-day waiting period, with full vesting at year 6 Time off 15 days PTO per year after a 90-day waiting period (pro-rated by hire date) 10 paid holidays Extras that make a difference $1,500 annual family vacation reimbursement bonus (after 90 days, one trip per year) The Institutes Professional Development Program - Marias pays for books, study guides, and exam costs, plus $100 per passing exam and $150 upon designation completion $50 apparel allowance (after 90 days) Employee store discounts: Glacier View Coffee (10%), Pacific Coast Surf Shop (25%), Elias & Oliver Boutique (25%)
11/11/2026
Full time
Job Description Job Description The software that runs insurance has to work. That's your job. Behind every policy quoted, every claim paid, and every bill generated is a system that has to get it right - every time, for every scenario, for every client. When it doesn't, someone notices. We'd rather that someone be you. As a Software Tester at Marias Technology, you own the quality of what we ship. You'll validate insurance technology platforms against business requirements, hunt down defects before they reach production, and give developers the clear, reproducible detail they need to fix things fast. This is a full-time career role with real benefits, real mentorship, and a real path forward. You don't need years of QA experience - you need sharp attention to detail, clear writing, and the persistence to keep digging when something feels off. We'll teach you the rest. Coming from legal, accounting, or banking? Keep reading. Some of the strongest software testers we've seen didn't start in software. They started as legal assistants, accounting support, bookkeepers, AP/AR specialists, medical billing specialists, loan processors, and bank operations staff. Here's why that works. If you've spent your career reviewing contracts against a checklist, reconciling accounts that have to balance to the penny, or processing loan files where one wrong field triggers a compliance problem, you've already built the two skills this job depends on most: You compare what's there against what should be there - and you catch the discrepancy You document it precisely enough that someone else can act on it That's software testing. The subject matter changes from contracts and ledgers to policies and claims. The discipline is identical. Add in the fact that insurance technology is built on rating math, regulatory rules, and billing logic - territory that already feels familiar to anyone from a legal, financial, or banking environment - and the transition is shorter than you'd think. If you've been looking for a way into technology and assumed you needed a CS degree to get there, this is the door. What you'll do Test against system specifications to validate that software performs to customer expectations Execute manual functional, integration, regression, and system testing for new implementations, upgrades, defects, and changes Read specifications, manuals, and business requirements, then build test plans that cover every area in scope Test across the full breadth of an insurance platform - workflow, rating, print, rules and validations, billing, claims, and third-party raters Distinguish genuine defects from specifications that need updating, and escalate each appropriately Log clear, concise, reproducible defects and test results in our work management system Re-test resolved defects to confirm issues are fully closed Work independently on assigned test cycles while collaborating with our testing management staff Identify workarounds that keep clients moving while permanent fixes are developed Deliver testing assignments on schedule and communicate risks early What you need Required High school diploma or equivalent Some combination of coursework, certificate, degree, or hands-on experience in Business, Insurance/Risk Management, General IT, Compputer Science, Software Engineering, MIS, or a closely related field - or demonstrated aptitude from a detail-intensive role Basic computer proficiency: navigating applications, managing files, working in browser-based tools Microsoft Teams, Excel, Word, and Outlook experience Ability to read and follow documented test scripts and step-by-step procedures Willingness to learn our work management system Ability to work full-time, in-office in Covington, OH Preferred Administrative or operations experience in a legal, accounting, or banking environment - legal assistant, accounting support, bookkeeper, AP/AR, medical billing specialist, loan processor, teller operations, or similar Other detail-intensive backgrounds (data entry, customer service, billing, claims processing, medical records, quality control, audit support) Associate or bachelor's degree in a related field Prior QA, software testing, or technology internship or work experience Enrollment in or completion of an ISTQB Foundation Level course Familiarity with defect tracking tools (e.g., Jira, Azure DevOps) Prior insurance knowledge, or willingness to learn insurance terminology and workflows on the job Comfort following business process documentation and business requirements to understand what's being tested Who thrives here You notice. The misaligned field, the premium off by a penny, the record that saved when it shouldn't have You write clearly. A defect nobody can reproduce is a defect nobody fixes You're accountable. Assignments land on time, and you flag problems before they become surprises You think through problems. Three approaches before "it doesn't work" You're coachable. Feedback lands, and it shows up in your next test cycle You have integrity. You do the right thing when it's inconvenient, and you own your mistakes What we offer Pay: $20-$23/hour, paid semi-monthly (15th and end of month) via direct deposit Health coverage - effective the 1st of the month following your hire date Medical (Anthem HSA Plan): Marias pays 60% of the monthly premium Health Savings Account: company contributes quarterly - $750/year for single coverage up to $1,500/year for family coverage Dental (Superior Dental Care): Marias pays 50% of the monthly premium Vision (VSP): available at low employee cost Employer-paid protection at no cost to you Basic Life Insurance and AD&D - annual salary, up to $50,000 Long-Term Disability - 60% of monthly salary, up to $6,000 Short-Term Disability - 66.67% of weekly earnings, up to $1,000 Retirement 401(k) with company match of 50% of your contributions up to 8% of salary, after a 90-day waiting period, with full vesting at year 6 Time off 15 days PTO per year after a 90-day waiting period (pro-rated by hire date) 10 paid holidays Extras that make a difference $1,500 annual family vacation reimbursement bonus (after 90 days, one trip per year) The Institutes Professional Development Program - Marias pays for books, study guides, and exam costs, plus $100 per passing exam and $150 upon designation completion $50 apparel allowance (after 90 days) Employee store discounts: Glacier View Coffee (10%), Pacific Coast Surf Shop (25%), Elias & Oliver Boutique (25%)
Application deadline: Nov 10, 2026 The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Key job responsibilities Designing, developing, and implementing complex, scalable, and secure solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Integrate multiple third-party software products into a unified platform stack Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team About AWS AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- 7+ years of technical specialist, design and architecture experience - 7+ years of external or internal customer facing, complex and large scale project management experience - 5+ years of software development with object oriented language experience - 5+ years of continuous integration and continuous delivery (CI/CD) experience - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS- Experience architecting and operating Kubernetes platforms on bare metal at scale, including lifecycle management, cluster provisioning, and day-2 operations (patching, upgrades, failure recovery) in air-gapped or high-security environments. Experience with SpectroCloud PaletteAI or similar bare-metal Kubernetes lifecycle management platforms is strongly preferred. - Hands-on experience with NVIDIA AI Enterprise, Run:AI, or equivalent GPU orchestration and scheduling platforms for large-scale AI/ML workloads, including multi-tenant resource management, gang scheduling for distributed training, and GPU fleet health monitoring. - Demonstrated experience integrating multiple third-party software products into a unified platform stack, including managing cross-vendor compatibility, version dependencies, and developing cohesive operational procedures across components from OS through application layer. - Familiarity with high-performance networking in GPU cluster environments and network automation for multi-tenant isolation, including zero-trust network architectures and micro-segmentation approaches for securing multi-tenant AI infrastructure. - Experience developing and executing incremental deployment strategies for complex platforms, including automated provisioning, infrastructure-as-code, and validation testing at progressively larger scale in environments where no prior playbook exists. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CO, Denver - 153 800.00 USD annually USA, VA, Arlington - 153 800.00 USD annually USA, VA, Herndon - 153 800.00 USD annually
11/11/2026
Full time
Application deadline: Nov 10, 2026 The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Key job responsibilities Designing, developing, and implementing complex, scalable, and secure solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Integrate multiple third-party software products into a unified platform stack Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team About AWS AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- 7+ years of technical specialist, design and architecture experience - 7+ years of external or internal customer facing, complex and large scale project management experience - 5+ years of software development with object oriented language experience - 5+ years of continuous integration and continuous delivery (CI/CD) experience - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS- Experience architecting and operating Kubernetes platforms on bare metal at scale, including lifecycle management, cluster provisioning, and day-2 operations (patching, upgrades, failure recovery) in air-gapped or high-security environments. Experience with SpectroCloud PaletteAI or similar bare-metal Kubernetes lifecycle management platforms is strongly preferred. - Hands-on experience with NVIDIA AI Enterprise, Run:AI, or equivalent GPU orchestration and scheduling platforms for large-scale AI/ML workloads, including multi-tenant resource management, gang scheduling for distributed training, and GPU fleet health monitoring. - Demonstrated experience integrating multiple third-party software products into a unified platform stack, including managing cross-vendor compatibility, version dependencies, and developing cohesive operational procedures across components from OS through application layer. - Familiarity with high-performance networking in GPU cluster environments and network automation for multi-tenant isolation, including zero-trust network architectures and micro-segmentation approaches for securing multi-tenant AI infrastructure. - Experience developing and executing incremental deployment strategies for complex platforms, including automated provisioning, infrastructure-as-code, and validation testing at progressively larger scale in environments where no prior playbook exists. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CO, Denver - 153 800.00 USD annually USA, VA, Arlington - 153 800.00 USD annually USA, VA, Herndon - 153 800.00 USD annually
Job Description Job Description Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients. Description: Job Title: SecOps Lead Developer Work Location & Reporting Address: Chicago, IL 60604 (Hybrid) Vendor Rate: Contract duration: 12 months Target Start Date: 18 Sep 2026 Does this position require Visa independent candidates only? Yes Interview Process: Both and client interviews are video interviews. Job Details: Minimum years of experience required: 8-10 years Certification needed: ServiceNow Certified System Administrator (CSA) and Certified Admin Developer (CAD) and Certified Implementation Service (CIS) - VR/SIR All three certifications are mandatory. Must Have Skills: (Hands-on experience) "Secops "ServiceNow Developer "Integration with Security Tools/Systems Nice to Have Skills: None Detailed Job Description: Role Summary We are seeking an experienced ServiceNow SecOps Senior Developer to lead the design, development, and implementation of ServiceNow Security Operations (SecOps) solutions. The ideal candidate will independently drive SecOps implementations, mentor junior developers, collaborate with security teams, and actively participate in architecture review boards by presenting and defending technical designs aligned with enterprise security standards. Key Responsibilities "Design, develop, configure, and implement ServiceNow SecOps solutions including: oSecurity Incident Response (SIR) oVulnerability Response (VR) oThreat Intelligence oConfiguration Compliance "Develop and maintain Business Rules, Client Scripts, Script Includes, Flow Designer workflows, UI Policies, ACLs, and integrations. "Lead technical solution design, prepare HLD/LLD documents, and support architecture governance processes. "Participate in Architecture Review Boards and confidently defend technical designs and implementation strategies. "Integrate ServiceNow with security tools such as Microsoft Defender, CrowdStrike, Qualys, Tenable, Rapid7, Splunk, Microsoft Sentinel, and SIEM/SOAR platforms. "Automate security response and vulnerability remediation workflows. "Conduct code reviews, enforce development standards, and ensure platform scalability and security. "Mentor junior developers and provide technical leadership across the SecOps team. "Collaborate with Security Operations, Risk, Compliance, and Infrastructure teams to deliver effective security solutions. Required Technical Skills "10 years of ServiceNow development experience with 8 years in SecOps. "Strong expertise in: oSecurity Incident Response (SIR) oVulnerability Response (VR) oThreat Intelligence oCMDB and Discovery oIntegrationHub and Flow Designer oServiceNow platform administration and scripting "Proficiency in JavaScript, Glide APIs, Script Includes, Business Rules, and REST/SOAP integrations. "Experience integrating ServiceNow with vulnerability management, endpoint security, SIEM, and threat intelligence platforms. "Strong understanding of cybersecurity fundamentals, incident response processes, vulnerability management, and security operations. "Experience with Agile delivery, Git, and CI/CD practices. Soft Skills "Strong technical leadership and mentoring capabilities. "Ability to independently lead SecOps implementation activities. "Excellent communication and stakeholder management skills. "Strong presentation skills with the ability to influence and defend architectural decisions. "Strong analytical, troubleshooting, and problem-solving skills. "Ability to work effectively with security, infrastructure, and business stakeholders. Required Certifications "ServiceNow Certified System Administrator (CSA) "ServiceNow Certified Application Developer (CAD) "ServiceNow Certified Implementation Specialist SecOps Preferred Certifications "ServiceNow Certified Implementation Specialist Vulnerability Response (CIS-VR) "ServiceNow Certified Implementation Specialist Security Incident Response (CIS-SIR) Custom Fields: Name: Intake Call Requested Value: true Name: Intake Call Completed Value: true EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.
11/11/2026
Full time
Job Description Job Description Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients. Description: Job Title: SecOps Lead Developer Work Location & Reporting Address: Chicago, IL 60604 (Hybrid) Vendor Rate: Contract duration: 12 months Target Start Date: 18 Sep 2026 Does this position require Visa independent candidates only? Yes Interview Process: Both and client interviews are video interviews. Job Details: Minimum years of experience required: 8-10 years Certification needed: ServiceNow Certified System Administrator (CSA) and Certified Admin Developer (CAD) and Certified Implementation Service (CIS) - VR/SIR All three certifications are mandatory. Must Have Skills: (Hands-on experience) "Secops "ServiceNow Developer "Integration with Security Tools/Systems Nice to Have Skills: None Detailed Job Description: Role Summary We are seeking an experienced ServiceNow SecOps Senior Developer to lead the design, development, and implementation of ServiceNow Security Operations (SecOps) solutions. The ideal candidate will independently drive SecOps implementations, mentor junior developers, collaborate with security teams, and actively participate in architecture review boards by presenting and defending technical designs aligned with enterprise security standards. Key Responsibilities "Design, develop, configure, and implement ServiceNow SecOps solutions including: oSecurity Incident Response (SIR) oVulnerability Response (VR) oThreat Intelligence oConfiguration Compliance "Develop and maintain Business Rules, Client Scripts, Script Includes, Flow Designer workflows, UI Policies, ACLs, and integrations. "Lead technical solution design, prepare HLD/LLD documents, and support architecture governance processes. "Participate in Architecture Review Boards and confidently defend technical designs and implementation strategies. "Integrate ServiceNow with security tools such as Microsoft Defender, CrowdStrike, Qualys, Tenable, Rapid7, Splunk, Microsoft Sentinel, and SIEM/SOAR platforms. "Automate security response and vulnerability remediation workflows. "Conduct code reviews, enforce development standards, and ensure platform scalability and security. "Mentor junior developers and provide technical leadership across the SecOps team. "Collaborate with Security Operations, Risk, Compliance, and Infrastructure teams to deliver effective security solutions. Required Technical Skills "10 years of ServiceNow development experience with 8 years in SecOps. "Strong expertise in: oSecurity Incident Response (SIR) oVulnerability Response (VR) oThreat Intelligence oCMDB and Discovery oIntegrationHub and Flow Designer oServiceNow platform administration and scripting "Proficiency in JavaScript, Glide APIs, Script Includes, Business Rules, and REST/SOAP integrations. "Experience integrating ServiceNow with vulnerability management, endpoint security, SIEM, and threat intelligence platforms. "Strong understanding of cybersecurity fundamentals, incident response processes, vulnerability management, and security operations. "Experience with Agile delivery, Git, and CI/CD practices. Soft Skills "Strong technical leadership and mentoring capabilities. "Ability to independently lead SecOps implementation activities. "Excellent communication and stakeholder management skills. "Strong presentation skills with the ability to influence and defend architectural decisions. "Strong analytical, troubleshooting, and problem-solving skills. "Ability to work effectively with security, infrastructure, and business stakeholders. Required Certifications "ServiceNow Certified System Administrator (CSA) "ServiceNow Certified Application Developer (CAD) "ServiceNow Certified Implementation Specialist SecOps Preferred Certifications "ServiceNow Certified Implementation Specialist Vulnerability Response (CIS-VR) "ServiceNow Certified Implementation Specialist Security Incident Response (CIS-SIR) Custom Fields: Name: Intake Call Requested Value: true Name: Intake Call Completed Value: true EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.
Packaging Corporation Of America
Lake Forest, Illinois
As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People • Customers • Trust The Corporate Area Technical Manager oversees and supports the configuration of DCS logic, installation of DCS hardware, process tuning, and optimization of existing control strategies. These operating systems function in an environment where uptime expectations exceed 99%, making equipment integrity and control system reliability essential. A failure within the control system can result in catastrophic equipment damage, production losses, and significant revenue impact. Process control systems in manufacturing environments depend heavily on Distributed Control Systems (DCS), deployed across both physical and virtual platforms. Across PCA facilities, these systems represent a broad and varied installed base, ranging from recently commissioned modern platforms to legacy DCS systems that have reliably supported operations for decades. Examples include Foxboro IA, ABB Bailey Net90, Emerson DeltaV, Honeywell TDC 3000 and Experion, and Rockwell systems. These platforms operate across a combination of proprietary and open networks, run continuously in 24/7 production environments, and present distinct challenges in operations, reliability, cybersecurity, and optimization As these systems become increasingly interconnected, the reliability of both field hardware and DCS components becomes increasingly critical. PCA requires robust, resilient installations that extend from instrumentation, motors, and final control elements to operator interfaces, process historians such as PI and IBA, and business systems used for production planning. Designing and maintaining this level of integration requires creativity, practical experience, and deep technical knowledge of control system hardware, software, and instrumentation practices necessary to build dependable and resilient DCS environments. The Corporate Area Technical Manager will support each mill in maintaining, improving, and sustaining its DCS systems. This role will serve as a resource for best practices and as a key liaison among mill teams, Corporate Technology specialists, and Corporate IT professionals. Responsibilities include: Provide technical support to Corporate and mill teams responsible for DCS, QCS, PLC, and drives systems Identify, recommend, and deliver DCS training opportunities for control system engineers and technicians Engage early in capital project development to ensure proper specification and supportability of control system equipment Establish DCS lifecycle management expectations to inform capital planning and long-term system reliability Support corporate control system audits, assessments, and improvement initiatives Partner with Operations, IT, and Controls organizations to develop and promote control system best practices Lead or coordinate planning activities for system updates, upgrades, and reliability improvements Travel as needed to support capital projects, reliability initiatives, troubleshooting efforts, and system upgrades Develop practical and creative solutions to improve cybersecurity posture on legacy control system platforms Stay current on supplier advisories, known issues, knowledge base articles, software updates, and emerging risks Ensure DCS initiatives remain aligned with risk management, production continuity, and operational resilience The successful candidate will demonstrate broad technical expertise (10+ yrs) and practical experience across key areas, including: Distributed Controls Systems hardware (Honeywell, ABB Bailey, Emerson Delta V, or Rockwell) Control Tuning Instrumentation DCS programming of logic Project Management DCS Upgrades Process Optimization Project Budget estimations Various Microsoft applications - Word, Excel, PowerPoint, etc PCA mills have systems provided by Honeywell, ABB, Emerson, and Rockwell. The ideal candidate will have previous experience with these or other process control systems. PCA expects the Corporate Area Technical Manager to have a high level of ownership and accountability, and to be highly pro-active. Excellent communication skills and the ability to collaborate effectively are essential. The Corporate Area Technical Manager serves as a trusted resource for mill Process Control personnel and must be adept at listening to site concerns, communicating best practices, and applying a service-oriented mindset to help mill teams succeed. The ideal candidate will be curious, innovative, and committed to staying current with the latest instrumentation, DCS technologies, cybersecurity threats, and industry best practices COMPENSATION AND BENEFITS Starting salary range for position: $129,500-$185,000 Bonus: Annual - Based upon individual contribution and overall, Company performance. Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year. Paid Holidays. Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages medical, dental, and vision - and are automatically enrolled in life, AD&D, and disability coverages. Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions. Disclaimer: The Compensation and Benefits information in this posting represents PCA's good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law. PCA is an Equal Opportunity Employer Qualified Applicants must apply at to be considered.
11/11/2026
Full time
As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People • Customers • Trust The Corporate Area Technical Manager oversees and supports the configuration of DCS logic, installation of DCS hardware, process tuning, and optimization of existing control strategies. These operating systems function in an environment where uptime expectations exceed 99%, making equipment integrity and control system reliability essential. A failure within the control system can result in catastrophic equipment damage, production losses, and significant revenue impact. Process control systems in manufacturing environments depend heavily on Distributed Control Systems (DCS), deployed across both physical and virtual platforms. Across PCA facilities, these systems represent a broad and varied installed base, ranging from recently commissioned modern platforms to legacy DCS systems that have reliably supported operations for decades. Examples include Foxboro IA, ABB Bailey Net90, Emerson DeltaV, Honeywell TDC 3000 and Experion, and Rockwell systems. These platforms operate across a combination of proprietary and open networks, run continuously in 24/7 production environments, and present distinct challenges in operations, reliability, cybersecurity, and optimization As these systems become increasingly interconnected, the reliability of both field hardware and DCS components becomes increasingly critical. PCA requires robust, resilient installations that extend from instrumentation, motors, and final control elements to operator interfaces, process historians such as PI and IBA, and business systems used for production planning. Designing and maintaining this level of integration requires creativity, practical experience, and deep technical knowledge of control system hardware, software, and instrumentation practices necessary to build dependable and resilient DCS environments. The Corporate Area Technical Manager will support each mill in maintaining, improving, and sustaining its DCS systems. This role will serve as a resource for best practices and as a key liaison among mill teams, Corporate Technology specialists, and Corporate IT professionals. Responsibilities include: Provide technical support to Corporate and mill teams responsible for DCS, QCS, PLC, and drives systems Identify, recommend, and deliver DCS training opportunities for control system engineers and technicians Engage early in capital project development to ensure proper specification and supportability of control system equipment Establish DCS lifecycle management expectations to inform capital planning and long-term system reliability Support corporate control system audits, assessments, and improvement initiatives Partner with Operations, IT, and Controls organizations to develop and promote control system best practices Lead or coordinate planning activities for system updates, upgrades, and reliability improvements Travel as needed to support capital projects, reliability initiatives, troubleshooting efforts, and system upgrades Develop practical and creative solutions to improve cybersecurity posture on legacy control system platforms Stay current on supplier advisories, known issues, knowledge base articles, software updates, and emerging risks Ensure DCS initiatives remain aligned with risk management, production continuity, and operational resilience The successful candidate will demonstrate broad technical expertise (10+ yrs) and practical experience across key areas, including: Distributed Controls Systems hardware (Honeywell, ABB Bailey, Emerson Delta V, or Rockwell) Control Tuning Instrumentation DCS programming of logic Project Management DCS Upgrades Process Optimization Project Budget estimations Various Microsoft applications - Word, Excel, PowerPoint, etc PCA mills have systems provided by Honeywell, ABB, Emerson, and Rockwell. The ideal candidate will have previous experience with these or other process control systems. PCA expects the Corporate Area Technical Manager to have a high level of ownership and accountability, and to be highly pro-active. Excellent communication skills and the ability to collaborate effectively are essential. The Corporate Area Technical Manager serves as a trusted resource for mill Process Control personnel and must be adept at listening to site concerns, communicating best practices, and applying a service-oriented mindset to help mill teams succeed. The ideal candidate will be curious, innovative, and committed to staying current with the latest instrumentation, DCS technologies, cybersecurity threats, and industry best practices COMPENSATION AND BENEFITS Starting salary range for position: $129,500-$185,000 Bonus: Annual - Based upon individual contribution and overall, Company performance. Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year. Paid Holidays. Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages medical, dental, and vision - and are automatically enrolled in life, AD&D, and disability coverages. Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions. Disclaimer: The Compensation and Benefits information in this posting represents PCA's good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law. PCA is an Equal Opportunity Employer Qualified Applicants must apply at to be considered.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
