Job Description Job Description About NDi: Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas. Military Veterans Encouraged to Apply. Job Description: NDi is seeking a Senior Data Warehouse Specialist I to support a federal aviation safety analytics program for the Federal Aviation Administration (FAA). The program supports the Aviation Safety Information Analysis and Sharing (ASIAS) environment, which integrates aviation safety data from multiple government and industry sources to support safety analysis, risk monitoring, and operational decision-making across the National Airspace System. The Senior Data Warehouse Specialist will support the data architecture and analytics platform that powers this environment, including data warehouse maintenance, ETL development, data integration, and analytical data preparation. The role requires strong experience working with complex multi-source datasets and supporting large-scale enterprise data environments. Requirements : U.S. Citizenship is required Must be able to obtain a Public Trust clearance. This position is remote with occasional meetings in Washington D.C. Qualifications and Experience: Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or a related technical field. Minimum eight (8) years of professional experience in data warehousing, data engineering, or enterprise data analytics environments. Experience developing and maintaining data pipelines within Palantir Foundry, including data transformations, pipeline orchestration, and workflow management. Experience structuring and modeling data within Foundry (e.g., ontology or equivalent semantic/data modeling layers) to support analytical use cases. Experience designing and maintaining ETL/data integration pipelines across multiple source systems. Strong experience with SQL development, relational databases, and data modeling. Experience working with enterprise data warehouse architectures and analytical data environments. Experience supporting data quality, metadata management, and data governance practices. Experience documenting data flows, data mappings, and technical specifications. Strong analytical skills and ability to work with complex datasets. Ability to communicate effectively with both technical and non-technical stakeholders. High attention to detail and commitment to data quality. Preferred Skills and Qualifications: Experience supporting large federal data or analytics platforms. Experience with data standardization or taxonomy development initiatives. Experience supporting analytical systems used for safety, risk, or operational analytics. Experience working in large multi-source data integration environments. Familiarity with ETL tools, data warehouse performance optimization, and enterprise data architectures. Responsibilities: Design, develop, and maintain ETL processes supporting integration of multiple aviation safety data sources. Support the maintenance and enhancement of the enterprise data warehouse environment. Develop and maintain data models and analytical datasets supporting safety analytics. Support integration of new data sources into the analytics platform. Maintain data standards, metadata, and documentation for the data warehouse environment. Support data quality validation, transformation logic, and data governance processes. Document system architecture, data flows, and integration processes. Support analysts and technical teams in accessing and using integrated safety datasets. Assist with development of analytical data structures used for safety metrics and reporting. Collaborate with technical teams to improve data accessibility, performance, and reliability of the analytics environment. Compensation and Benefits: At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job. Veterans First Commitment: As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization. Our Commitment: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Apply Now: Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!
11/12/2026
Full time
Job Description Job Description About NDi: Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas. Military Veterans Encouraged to Apply. Job Description: NDi is seeking a Senior Data Warehouse Specialist I to support a federal aviation safety analytics program for the Federal Aviation Administration (FAA). The program supports the Aviation Safety Information Analysis and Sharing (ASIAS) environment, which integrates aviation safety data from multiple government and industry sources to support safety analysis, risk monitoring, and operational decision-making across the National Airspace System. The Senior Data Warehouse Specialist will support the data architecture and analytics platform that powers this environment, including data warehouse maintenance, ETL development, data integration, and analytical data preparation. The role requires strong experience working with complex multi-source datasets and supporting large-scale enterprise data environments. Requirements : U.S. Citizenship is required Must be able to obtain a Public Trust clearance. This position is remote with occasional meetings in Washington D.C. Qualifications and Experience: Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or a related technical field. Minimum eight (8) years of professional experience in data warehousing, data engineering, or enterprise data analytics environments. Experience developing and maintaining data pipelines within Palantir Foundry, including data transformations, pipeline orchestration, and workflow management. Experience structuring and modeling data within Foundry (e.g., ontology or equivalent semantic/data modeling layers) to support analytical use cases. Experience designing and maintaining ETL/data integration pipelines across multiple source systems. Strong experience with SQL development, relational databases, and data modeling. Experience working with enterprise data warehouse architectures and analytical data environments. Experience supporting data quality, metadata management, and data governance practices. Experience documenting data flows, data mappings, and technical specifications. Strong analytical skills and ability to work with complex datasets. Ability to communicate effectively with both technical and non-technical stakeholders. High attention to detail and commitment to data quality. Preferred Skills and Qualifications: Experience supporting large federal data or analytics platforms. Experience with data standardization or taxonomy development initiatives. Experience supporting analytical systems used for safety, risk, or operational analytics. Experience working in large multi-source data integration environments. Familiarity with ETL tools, data warehouse performance optimization, and enterprise data architectures. Responsibilities: Design, develop, and maintain ETL processes supporting integration of multiple aviation safety data sources. Support the maintenance and enhancement of the enterprise data warehouse environment. Develop and maintain data models and analytical datasets supporting safety analytics. Support integration of new data sources into the analytics platform. Maintain data standards, metadata, and documentation for the data warehouse environment. Support data quality validation, transformation logic, and data governance processes. Document system architecture, data flows, and integration processes. Support analysts and technical teams in accessing and using integrated safety datasets. Assist with development of analytical data structures used for safety metrics and reporting. Collaborate with technical teams to improve data accessibility, performance, and reliability of the analytics environment. Compensation and Benefits: At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job. Veterans First Commitment: As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization. Our Commitment: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Apply Now: Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!
Job Description Job Description About NDi: Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas. Military Veterans Encouraged to Apply. Job Description: NDi is seeking a Senior Data Warehouse Specialist II to support a federal aviation safety analytics program for the Federal Aviation Administration (FAA). The program supports the Aviation Safety Information Analysis and Sharing (ASIAS) environment, which integrates aviation safety data from multiple government and industry sources to support safety analysis, risk monitoring, and operational decision-making across the National Airspace System. The Senior Data Warehouse Specialist will support the data architecture and analytics platform that powers this environment, including data warehouse maintenance, ETL development, data integration, and analytical data preparation. The role requires strong experience working with complex multi-source datasets and supporting large-scale enterprise data environments. Requirements : U.S. Citizenship is required Must be able to obtain a Public Trust clearance. This position is remote with occasional meetings in Washington D.C. Qualifications and Experience: Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or a related technical field. Minimum fifteen (15) years of professional experience in data warehousing, data engineering, or enterprise data analytics environments. Experience developing and maintaining data pipelines within Palantir Foundry, including data transformations, pipeline orchestration, and workflow management. Experience structuring and modeling data within Foundry (e.g., ontology or equivalent semantic/data modeling layers) to support analytical use cases. Experience designing and maintaining ETL/data integration pipelines across multiple source systems. Strong experience with SQL development, relational databases, and data modeling. Experience working with enterprise data warehouse architectures and analytical data environments. Experience supporting data quality, metadata management, and data governance practices. Experience documenting data flows, data mappings, and technical specifications. Strong analytical skills and ability to work with complex datasets. Ability to communicate effectively with both technical and non-technical stakeholders. High attention to detail and commitment to data quality. Preferred Skills and Qualifications: Experience supporting large federal data or analytics platforms. Experience with data standardization or taxonomy development initiatives. Experience supporting analytical systems used for safety, risk, or operational analytics. Experience working in large multi-source data integration environments. Familiarity with ETL tools, data warehouse performance optimization, and enterprise data architectures. Responsibilities: Design, develop, and maintain ETL processes supporting integration of multiple aviation safety data sources. Support the maintenance and enhancement of the enterprise data warehouse environment. Develop and maintain data models and analytical datasets supporting safety analytics. Support integration of new data sources into the analytics platform. Maintain data standards, metadata, and documentation for the data warehouse environment. Support data quality validation, transformation logic, and data governance processes. Document system architecture, data flows, and integration processes. Support analysts and technical teams in accessing and using integrated safety datasets. Assist with development of analytical data structures used for safety metrics and reporting. Collaborate with technical teams to improve data accessibility, performance, and reliability of the analytics environment. Compensation and Benefits: At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job. Veterans First Commitment: As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization. Our Commitment: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Apply Now: Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!
11/12/2026
Full time
Job Description Job Description About NDi: Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas. Military Veterans Encouraged to Apply. Job Description: NDi is seeking a Senior Data Warehouse Specialist II to support a federal aviation safety analytics program for the Federal Aviation Administration (FAA). The program supports the Aviation Safety Information Analysis and Sharing (ASIAS) environment, which integrates aviation safety data from multiple government and industry sources to support safety analysis, risk monitoring, and operational decision-making across the National Airspace System. The Senior Data Warehouse Specialist will support the data architecture and analytics platform that powers this environment, including data warehouse maintenance, ETL development, data integration, and analytical data preparation. The role requires strong experience working with complex multi-source datasets and supporting large-scale enterprise data environments. Requirements : U.S. Citizenship is required Must be able to obtain a Public Trust clearance. This position is remote with occasional meetings in Washington D.C. Qualifications and Experience: Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or a related technical field. Minimum fifteen (15) years of professional experience in data warehousing, data engineering, or enterprise data analytics environments. Experience developing and maintaining data pipelines within Palantir Foundry, including data transformations, pipeline orchestration, and workflow management. Experience structuring and modeling data within Foundry (e.g., ontology or equivalent semantic/data modeling layers) to support analytical use cases. Experience designing and maintaining ETL/data integration pipelines across multiple source systems. Strong experience with SQL development, relational databases, and data modeling. Experience working with enterprise data warehouse architectures and analytical data environments. Experience supporting data quality, metadata management, and data governance practices. Experience documenting data flows, data mappings, and technical specifications. Strong analytical skills and ability to work with complex datasets. Ability to communicate effectively with both technical and non-technical stakeholders. High attention to detail and commitment to data quality. Preferred Skills and Qualifications: Experience supporting large federal data or analytics platforms. Experience with data standardization or taxonomy development initiatives. Experience supporting analytical systems used for safety, risk, or operational analytics. Experience working in large multi-source data integration environments. Familiarity with ETL tools, data warehouse performance optimization, and enterprise data architectures. Responsibilities: Design, develop, and maintain ETL processes supporting integration of multiple aviation safety data sources. Support the maintenance and enhancement of the enterprise data warehouse environment. Develop and maintain data models and analytical datasets supporting safety analytics. Support integration of new data sources into the analytics platform. Maintain data standards, metadata, and documentation for the data warehouse environment. Support data quality validation, transformation logic, and data governance processes. Document system architecture, data flows, and integration processes. Support analysts and technical teams in accessing and using integrated safety datasets. Assist with development of analytical data structures used for safety metrics and reporting. Collaborate with technical teams to improve data accessibility, performance, and reliability of the analytics environment. Compensation and Benefits: At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job. Veterans First Commitment: As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization. Our Commitment: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Apply Now: Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/12/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/11/2026
Full time
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
