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Job Title : IT Support Specialist - Help Desk & Desktop Support Position Overview Support the day-to-day technology needs of agency staff in a professional government and financial services environment. This contract-to-hire opportunity is suited to an IT support professional who enjoys troubleshooting technical issues, helping users, maintaining accurate IT records, and contributing to reliable IT operations. The role provides front-line technical and customer service support, resolves routine hardware and software issues, manages user access requests, and coordinates with senior IT staff and managed service providers when additional assistance is needed. What You'll Do / Key Responsibilities Serve as the first point of contact for staff requesting IT assistance by phone, email, or in person. Provide responsive, customer-focused support with an emphasis on resolving issues during the initial interaction. Troubleshoot routine issues involving desktops, laptops, mobile devices, printers, and standard software applications. Escalate complex technical issues to senior IT staff or managed service providers while keeping users informed. Process account setup, password resets, and access requests in accordance with agency policies and security standards. Manage security and distribution group membership in accordance with agency access policies. Perform post-maintenance testing following managed service provider maintenance windows and report identified issues. Open, track, and follow up on vendor tickets through resolution. Document support requests, resolutions, and user feedback in the agency's ticketing system. Educate users on IT best practices, system usage, and agency technology guidelines. Assist with IT initiatives and projects under supervision, including equipment rollouts and software updates. Perform occasional hardware troubleshooting and break/fix support, including diagnosing, repairing, or replacing desktops, laptops, peripherals, and mobile devices. Coordinate warranty and vendor repairs as needed. Maintain IT asset inventory records, including equipment assignment, receipt, deployment, and retirement, ensuring records remain accurate and audit-ready. Protect sensitive financial and accounting information by maintaining strict confidentiality and security. Perform occasional rotating after-hours support as required. Required Qualifications At least 2 years of help desk or IT support experience. Working knowledge of Windows operating systems, Microsoft Office/Microsoft 365, and general IT support practices. Bachelor's degree in Information Technology, Computer Science, or a related technical field. Equivalent work experience in information technology or information security may be considered. Current South Carolina residency; relocation is not permitted. Ability to pass a background check and credit check before starting. Strong customer service skills and the ability to explain technical concepts in simple terms. Clear verbal and written communication skills. Patience, empathy, professionalism, and the ability to build positive working relationships with users. Curiosity, resourcefulness, and sound judgment when troubleshooting issues and determining when to escalate. Ability to prioritize tasks, remain organized, manage user expectations, and stay calm under pressure. Commitment to integrity, confidentiality, and attention to detail in a government and financial services setting. Ability to lift and carry equipment weighing up to 50 pounds, bend, reach, and work under desks and in equipment areas as needed. Preferred Qualifications Experience in a customer-facing role, particularly in IT, banking, finance, or another professional services industry. Experience using help desk software and ticketing systems. Exposure to Active Directory, Microsoft Entra ID, and Intune for account and device management. Experience working with managed service providers or submitting and tracking vendor tickets. Preferred certifications: CompTIA A+ ITIL Foundation Microsoft Certified Fundamentals, such as Microsoft 365 What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Sr. Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Serve as a senior operational point of contact for ticket workflow, queue priorities, shift coordination, customer-impacting issues, outage communications, and surge support. Assist leadership with approved task delegation and priority follow-through while reinforcing procedures, knowledge article usage, documentation quality, escalation criteria, and customer service expectations. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. Bachelor's Degree preferred. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire. Preferred: Microsoft Certification (e.g. MCTA, MCSA, MSCE, MCSM, etc.) preferred. Apple Support Certification preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, shift coordination, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Four (4) or more years of related experience is preferred for senior-level consideration. Preferred experience includes remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, and coordination of daily operational priorities. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a Computer User Support Specialist - Subject Matter Expert (Task Lead) to provide advanced remote and deskside support for Federal Government users while serving as a technical, operational, and supervisory lead. This role resolves complex incidents and service requests, provides SME support across endpoint technologies, applications, accounts, connectivity, and workplace tools, and supports leadership by directing daily work, coordinating queues, monitoring performance, reinforcing standards, managing escalations, and ensuring SLA and customer service expectations are met. Essential Functions Some of the primary responsibilities of this role include: Provide advanced remote and deskside support through approved channels for incidents, requests, endpoint technologies, user access, business applications, hardware, software, connectivity, and workplace tools. Serve as Subject Matter Expert (SME) and Task Lead for complex incidents, escalations, outages, VIP or high-impact issues, surge support, and recurring technical or process issues. Provide day-to-day supervision of assigned staff, including work direction, task assignment, prioritization, queue monitoring, shift coverage coordination, operational handoffs, and escalation of personnel or service delivery concerns. Monitor individual and team performance against SLAs, ticket quality, documentation standards, customer service expectations, and established procedures. Support onboarding, training, coaching, mentoring, quality reviews, staff readiness, and performance feedback in partnership with program leadership. Coordinate daily workload distribution, SLA follow-through, escalation tracking, status communication, and customer-impact updates. Create, review, update, and retire SOPs, job aids, knowledge articles, troubleshooting workflows, and other support documentation. Education High school diploma or equivalent required; Bachelor's Degree preferred. HDI Analyst Certification required within 10 business days; CompTIA A+ required within 90 days. Microsoft and Apple support certifications preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, prioritization, queue monitoring, documentation, resolution, escalation, and closure. Supervisory and Task Lead practices, including work direction, task assignment, shift coordination, performance monitoring, coaching, feedback, operational handoffs, and escalation follow-through. Technical coaching, staff guidance, knowledge transfer, documentation standards, quality review, customer service reinforcement, and process adherence. Strong communication, stakeholder coordination, conflict resolution, accountability follow-up, critical thinking, and process improvement skills. Enterprise ITSM tools, preferably Remedy Service Management; ITIL, CMMI, or related process frameworks preferred. Active Directory, VPN, Microsoft 365, Windows 11, Mac and mobile devices, printers, network drives, remote tools, desktop software, antivirus, backup and recovery, and performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management and endpoint support concepts. Experience Four (4) or more years of enterprise help desk, service desk, computer support, technical support, or related end-user support experience in a large network environment, including Windows operating systems, advanced remote and deskside support, complex ticket resolution, escalations, endpoint technologies, applications, user communication, SLA performance, documentation, and recurring issue identification. Supervisory experience is desired, including experience serving as a supervisor, team lead, shift lead, task lead, senior technician, or SME responsible for directing daily work, assigning tasks, coordinating coverage, coaching staff, reviewing quality, communicating with leadership, and supporting compliance with service delivery standards. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now. We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Sr. Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Serve as a senior operational point of contact for ticket workflow, queue priorities, shift coordination, customer-impacting issues, outage communications, and surge support. Assist leadership with approved task delegation and priority follow-through while reinforcing procedures, knowledge article usage, documentation quality, escalation criteria, and customer service expectations. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. Bachelor's Degree preferred. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Microsoft Certification (e.g. MCTA, MCSA, MSCE, MCSM, etc.) preferred. Apple Support Certification preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, shift coordination, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Four (4) or more years of related experience is preferred for senior-level consideration. Preferred experience includes remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, and coordination of daily operational priorities. Four (4) or more years of related experience is preferred for senior-level consideration. Preferred experience includes remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, and coordination of daily operational priorities. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

Hourly Pay Range: $31.91 - $49.45 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Business Analyst I - IT Asset Management Location: Warrenville, IL or Skokie, IL Full Time Hours: Monday-Friday, 8:00am - 4:30pm Hybrid Position Job Summary: The IT Asset Management (ITAM) Business Analyst I is responsible for supporting the day-to-day administration of the IT hardware asset lifecycle within the ServiceNow Hardware Asset Management (HAM) module. This role focuses on accurate asset tracking, data integrity, inventory reconciliation, and compliance with established ITAM policies and procedures. Under guidance from senior team members, the Analyst assists with lifecycle transactions, routine audits, reporting, and foundational ServiceNow configuration activities. The position will also be involved with the development, and documentation of IT endpoint hardware standards and streamlining the procurement and logistics processes for delivering hardware to end users. The role contributes to operational excellence by maintaining high-quality asset data, supporting governance initiatives, and ensuring accurate tracking from procurement through disposal. What you will do: Maintain Asset & CMDB Data Accuracy Perform data entry, updates, normalization, and validation to the CMDB (Configuration Management Data Base) to ensure asset and configuration item integrity. Inventory Reconciliation & Physical Audits Support scheduled physical inventories and reconcile discrepancies between physical assets, ServiceNow, and financial records. Data Quality & Cleanup Activities Identify and correct incomplete, duplicate, or inaccurate records within the HAM module. Support Development of IT Hardware Standards Assist with review, development and documentation of IT endpoint hardware standards. Collaborate with purchasing team to streamline hardware procurement and logistics. Execute Hardware Asset Lifecycle Transactions Process asset receiving, tagging, stockroom updates, transfers, deployments, and disposals within ServiceNow HAM. Routine Reporting & Dashboard Support Generate standard reports and dashboards to support asset visibility, utilization, and lifecycle tracking. Process Documentation & Knowledge Support Maintain job aids, knowledge articles, and process documentation using established templates. Support Governance & Compliance Activities Assist with audit evidence collection, documentation preparation, and compliance checks. Assist with Discovery & Integration Updates Support hardware discovery processes and ensure accurate population of asset and CI records. Cross-Team Collaboration & Vendor Coordination Work with IT operations, field services, and vendors to resolve routine asset discrepancies. What you will need: Education: Bachelor's degree in IT, Business, STEM, or related field (or high school diploma plus 4 additional years of related experience) Certification: ServiceNow Hardware Asset Management Fundamentals (active or ability to obtain within 90 days) Preferred: HAM Certified Implementation Specialist (HAM-CIS) CHAMP - Certified Hardware Asset Management Professional CITAM - Certified IT Asset Manager (IAITAM) ITIL 4 Foundation Experience: 1-3 years of experience in IT Asset Management, Business Analysis, IT Project Management, familiarity with ServiceNow Hardware Asset Management. Preferred: 3-5 years of experience in IT Asset Management, Business Analysis, IT Project Management, direct experience with ServiceNow Hardware Asset Management. Unique or Preferred Skills: Knowledge of IT endpoint devices and peripherals, such as laptops, desktops, thin clients, tablets, smart phones, server and infrastructure hardware, and peripherals. Familiarity with IT asset management software, such as ServiceNow and WASP Inventory Cloud. Experience with ServiceNow HAM and SAM is beneficial. Basic understanding of IT hardware lifecycles and compliance standards. Highly Proficient in Microsoft Office (e.g., Word, Excel, PowerPoint, Visio, Outlook, and Teams). Excellent analytical skills with the ability to collect, analyze, and interpret data to support decision-making and problem-solving. Ability to handle multiple tasks, be flexible to changing priorities, and manage work effectively. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external vendors. Excellent ability to communicate effectively to stakeholders and leaders at all levels and titles, both verbally and in writing. High attention to detail and accuracy. Ability to work in a team and graduate to more independent work with experience. Benefits (For full time or part time positions): Incentive pay for select positions Opportunity for annual increases based on performance Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website () to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Job Family: Data Science Consulting Travel Required: None Clearance Required: Active Top Secret SCI with Polygraph What You Will Do : Our Data and Analytics consultants help clients maximize the value of their data. This high performing team works with clients to implement the full spectrum of data analytics and data science, from data querying and data wrangling to data visualization and dashboarding for business intelligence (BI), to predictive analytics, machine learning, and artificial intelligence. They help clients define their information strategy, architecture, and governance, get the most value from business intelligence and analytics, and implement enterprise content and data management solutions to enable business insights, reduce cost and complexity, increase trust and integrity, and improve operational effectiveness. The successful candidate will bring expertise in developing, building, and maintaining data assets and managing a team. This is a high visibility role and the candidate will be expected to speak confidently and intelligently about a variety of data products, methodologies, industry trends and challenges. This role will be involved in managing and maintaining client relationships as well as proactively participate in business development discussions. The candidate should demonstrate the flexibility to pivot and respond quickly to a dynamic and evolving company culture and broader energy transition landscape. Duties will include: Coordinating and leading internal team actions to meet project and client objectives. Consulting with the client to determine analytics required, technical solutions and methods to ensure a high confidence model for client decision making. Interfacing with Client Subject Matter Experts to design, develop, validate and deploy capabilities that enable client objectives. What You Will Need : An ACTIVE and MAINTAINED TS/SCI Federal or DoD security clearance with a FULL SCOPE (FS/FSP) polygraph. Bachelor's degree. THREE (3) or more years of experience in Data Science, Data Analytics, and/or Data Visualization. Experience cleaning, manipulating, and pre-processing data using Python, SQL, R, and/or Tableau Prep Builder. Experience developing reports and dashboards for business intelligence, utilizing D ata Visualization tools such as Tableau. What Would Be Nice to Have : M.S./M.A. in Data Science/Analytics, Statistics, Mathematics, Operations Research, Computer Science, Information Systems, Engineering, Economics, or similar quantitative/computational discipline. Tableau Desktop Certification: Certified Professional, Certified Associate, Specialist. Tableau Server Certification: Certified Professional, Certified Associate. Proficiency querying data in SQL. Experience performing data science / analytics, such as statistical modelling, predictive analysis, or machine learning using Python or R. Experience with MS Forms and Power Automate. Ability to support clients in identifying and addressing needs, building relationships, and driving solutions forward and experience leading small teams. Excellent communication skills, both verbal and written. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: Data Science Consulting Travel Required: None Clearance Required: Active Top Secret SCI with Polygraph What You Will Do : Our Data and Analytics consultants help clients maximize the value of their data. This high performing team works with clients to implement the full spectrum of data analytics and data science, from data querying and data wrangling to data visualization and dashboarding for business intelligence (BI), to predictive analytics, machine learning, and artificial intelligence. They help clients define their information strategy, architecture, and governance, get the most value from business intelligence and analytics, and implement enterprise content and data management solutions to enable business insights, reduce cost and complexity, increase trust and integrity, and improve operational effectiveness. The successful candidate will bring expertise in developing, building, and maintaining data assets and managing a team. This is a high visibility role and the candidate will be expected to speak confidently and intelligently about a variety of data products, methodologies, industry trends and challenges. This role will be involved in managing and maintaining client relationships as well as proactively participate in business development discussions. The candidate should demonstrate the flexibility to pivot and respond quickly to a dynamic and evolving company culture and broader energy transition landscape. Duties will include: Coordinating and leading internal team actions to meet project and client objectives. Consulting with the client to determine analytics required, technical solutions and methods to ensure a high confidence model for client decision making. Interfacing with Client Subject Matter Experts to design, develop, validate and deploy capabilities that enable client objectives. What You Will Need : An ACTIVE and MAINTAINED TS/SCI Federal or DoD security clearance with a FULL SCOPE (FS/FSP) polygraph Bachelor's degree THREE (3) or more years of experience Data Science or Data Analytics. Experience cleaning, manipulating, and pre-processing data using Python, SQL, R, or Tableau Prep Builder. Experience developing reports and dashboards for business intelligence, utilizing D ata Visualization tools such as Tableau Excellent communication skills, both verbal and written What Would Be Nice to Have : M.S./M.A. in Data Science/Analytics, Statistics, Mathematics, Operations Research, Computer Science, Information Systems, Engineering, Economics, or similar quantitative/computational discipline. Tableau Desktop Certification: Certified Professional, Certified Associate, Specialist. Tableau Server Certification: Certified Professional, Certified Associate. Proficiency querying data in SQL. Experience performing data science / analytics, such as statistical modelling, predictive analysis, or machine learning using Python or R. Experience with MS Forms and Power Automate. Ability to support clients in identifying and addressing needs, building relationships, and driving solutions forward and experience leading small teams. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: Data Science Consulting Travel Required: None Clearance Required: Active Top Secret SCI with Polygraph What You Will Do : Our Data and Analytics consultants help clients maximize the value of their data. This high performing team works with clients to implement the full spectrum of data analytics and data science, from data querying and data wrangling to data visualization and dashboarding for business intelligence (BI), to predictive analytics, machine learning, and artificial intelligence. They help clients define their information strategy, architecture, and governance, get the most value from business intelligence and analytics, and implement enterprise content and data management solutions to enable business insights, reduce cost and complexity, increase trust and integrity, and improve operational effectiveness. The successful candidate will bring expertise in developing, building, and maintaining data assets and managing a team. This is a high visibility role and the candidate will be expected to speak confidently and intelligently about a variety of data products, methodologies, industry trends and challenges. This role will be involved in managing and maintaining client relationships as well as proactively participate in business development discussions. The candidate should demonstrate the flexibility to pivot and respond quickly to a dynamic and evolving company culture and broader energy transition landscape. Duties will include: Coordinating and leading internal team actions to meet project and client objectives. Consulting with the client to determine analytics required, technical solutions and methods to ensure a high confidence model for client decision making. Interfacing with Client Subject Matter Experts to design, develop, validate and deploy capabilities that enable client objectives. What You Will Need : An ACTIVE and MAINTAINED TS/SCI Federal or DoD security clearance with a FULL SCOPE (FS/FSP) polygraph Bachelor's degree THREE (3) or more years of experience Data Science or Data Analytics. Experience cleaning, manipulating, and pre-processing data using Python, SQL, R, or Tableau Prep Builder. Experience developing reports and dashboards for business intelligence, utilizing D ata Visualization tools such as Tableau Excellent communication skills, both verbal and written What Would Be Nice to Have : M.S./M.A. in Data Science/Analytics, Statistics, Mathematics, Operations Research, Computer Science, Information Systems, Engineering, Economics, or similar quantitative/computational discipline. Tableau Desktop Certification: Certified Professional, Certified Associate, Specialist. Tableau Server Certification: Certified Professional, Certified Associate. Proficiency querying data in SQL. Experience performing data science / analytics, such as statistical modelling, predictive analysis, or machine learning using Python or R. Experience with MS Forms and Power Automate. Ability to support clients in identifying and addressing needs, building relationships, and driving solutions forward and experience leading small teams. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.