Job Description Who We Are: CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, and civil aviation by revolutionizing our customers' training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness. CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed. What We Have to Offer: Comprehensive and competitive benefits package and flexibility that promotes work-life balance A work environment where all employees are valued, respected and safe Freedom to succeed by enabling team members to deliver, take initiatives and make decisions Recognition, professional development, advancement and having fun! Summary As an Information Systems Security Manager (ISSM) you will join the CAE USA, Inc. Classified Cyber Security Team supporting Department of Defense (DoD) programs to ensure classified information systems meet cyber security requirements and government directives. Essential Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Integrate the Classified Cyber Security Program function with the Program Management leadership team in order to execute the strategic cyber security goals of the assigned portfolio Assist program personnel at offsite locations to ensure they meet USG certification requirements and are properly trained to execute the cybersecurity program effectively and maintain security compliance Provide direct leadership and mentorship to Cyber Security Professional team members executing on tactical milestones, ensuring success for both portfolio programs and the Cyber Security organization Serves as the primary liaison with various government Authorizing Officials (AO) for business within their area of responsibility. The successful candidate will have a background in cyber security, project management, leadership, collaborative teaming and process improvement initiatives. Interpret the Joint Special Access Program Implementation Guide (JSIG) in determining technical Information Assurance (IA) requirements, conduct cyber risk assessment activities including vulnerability analysis, analysis of mitigation solutions and ensure proper security implementation of the Risk Management Framework (RMF). Develop system documentation for information system authorization, security management, and continuous monitoring of both networked and standalone information systems. Ensure that selected security controls are implemented and operating as intended during all phases of the information system lifecycle. Coordinate and drive continuous monitoring activities in accordance with DoD requirements by monitoring security infrastructure and security alarm devices for Indicators of Compromise (IOC) utilizing SIEM and cybersecurity toolsets. Perform hardware/software configuration management Conduct technical investigative activities, data integrity containments and assist with reports of investigation for IA related security events. Coordinate with cyber systems security engineers, system architects, and developers to provide oversight in the development of secure technical solutions. Participate in implementation of current and future security domains and architectures including those which may introduce new service areas. Qualifications and Education Requirements Graduate Degree and a minimum of 2 years of prior related experience, OR Bachelor's Degree in discipline (STEM) and minimum 7 years of prior relevant experience Currently possess an active DoD 8570.01-M IAM level III certified credentials (e.g. CISSP, CISM, GSLC) Subject matter expert regarding security standards and frameworks, rules and regulations, and system trust principals, such as, FIPS, NIST SP 800 Series, JSIG, DAAPM, and/or ICD. Experience managing cybersecurity requirements and /or team(s) operating in collateral, Special Access Programs (SAP) and /or Specialized Compartmentalized Information (SCI) environments for an enterprise/major business portfolio of programs. Experience successfully interfacing with internal/external customers (DCSA, AO/DAO, GCAs, IT, Program Managers, Program Engineering, Cyber Architects/Engineers, etc.) Experience leading the authorization and approval (A&A) of classified information systems Experience managing people and technical resources Excellent communications skills, oral and written Demonstrated strong critical thinking and problem-solving skills Self-motivated and possesses good written, verbal, listening and presentation skills, particularly in documenting evaluation results Confident personality with the ability to effectively prioritize multiple projects Ability to work with people in a team environment and deal effectively with changing project priorities Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role. Preferred Skills Working knowledge of Windows and Linux environments Experience with SIEM and Compliance scanning tools (e.g. Splunk, Nessus, ACAS, SCC SCAP, Solar Winds, STIG Viewer, Vulnerator, etc.) Self-driven and results-oriented capable of effectively working multiple tasks concurrently and across an ambiguous and uncertain landscape Ability to motivate, inspire, grow Cybersecurity Team members Project management experience Self-driven and results-oriented capable of effectively working multiple tasks concurrently and across an ambiguous and uncertain landscape Security Responsibilities Must comply with all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources. Incumbent must be eligible for DoD Personal Security Clearance. Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Some travel may be required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to operate a personal computer and sit at workstation for extended periods of time Ability to lift 50 pounds Salary Range: $129,100.00 - $161,400.00 The actual compensation rate is subject to the evaluation of the following factors (but not limited to): the candidate's work experience, qualifications, skills, internal equity, and market. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice. CAE USA Inc. is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to any protected characteristic, including disability and protected status, as defined under federal, state, or local laws. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at
10/29/2026
Full time
Job Description Who We Are: CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, and civil aviation by revolutionizing our customers' training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness. CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed. What We Have to Offer: Comprehensive and competitive benefits package and flexibility that promotes work-life balance A work environment where all employees are valued, respected and safe Freedom to succeed by enabling team members to deliver, take initiatives and make decisions Recognition, professional development, advancement and having fun! Summary As an Information Systems Security Manager (ISSM) you will join the CAE USA, Inc. Classified Cyber Security Team supporting Department of Defense (DoD) programs to ensure classified information systems meet cyber security requirements and government directives. Essential Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Integrate the Classified Cyber Security Program function with the Program Management leadership team in order to execute the strategic cyber security goals of the assigned portfolio Assist program personnel at offsite locations to ensure they meet USG certification requirements and are properly trained to execute the cybersecurity program effectively and maintain security compliance Provide direct leadership and mentorship to Cyber Security Professional team members executing on tactical milestones, ensuring success for both portfolio programs and the Cyber Security organization Serves as the primary liaison with various government Authorizing Officials (AO) for business within their area of responsibility. The successful candidate will have a background in cyber security, project management, leadership, collaborative teaming and process improvement initiatives. Interpret the Joint Special Access Program Implementation Guide (JSIG) in determining technical Information Assurance (IA) requirements, conduct cyber risk assessment activities including vulnerability analysis, analysis of mitigation solutions and ensure proper security implementation of the Risk Management Framework (RMF). Develop system documentation for information system authorization, security management, and continuous monitoring of both networked and standalone information systems. Ensure that selected security controls are implemented and operating as intended during all phases of the information system lifecycle. Coordinate and drive continuous monitoring activities in accordance with DoD requirements by monitoring security infrastructure and security alarm devices for Indicators of Compromise (IOC) utilizing SIEM and cybersecurity toolsets. Perform hardware/software configuration management Conduct technical investigative activities, data integrity containments and assist with reports of investigation for IA related security events. Coordinate with cyber systems security engineers, system architects, and developers to provide oversight in the development of secure technical solutions. Participate in implementation of current and future security domains and architectures including those which may introduce new service areas. Qualifications and Education Requirements Graduate Degree and a minimum of 2 years of prior related experience, OR Bachelor's Degree in discipline (STEM) and minimum 7 years of prior relevant experience Currently possess an active DoD 8570.01-M IAM level III certified credentials (e.g. CISSP, CISM, GSLC) Subject matter expert regarding security standards and frameworks, rules and regulations, and system trust principals, such as, FIPS, NIST SP 800 Series, JSIG, DAAPM, and/or ICD. Experience managing cybersecurity requirements and /or team(s) operating in collateral, Special Access Programs (SAP) and /or Specialized Compartmentalized Information (SCI) environments for an enterprise/major business portfolio of programs. Experience successfully interfacing with internal/external customers (DCSA, AO/DAO, GCAs, IT, Program Managers, Program Engineering, Cyber Architects/Engineers, etc.) Experience leading the authorization and approval (A&A) of classified information systems Experience managing people and technical resources Excellent communications skills, oral and written Demonstrated strong critical thinking and problem-solving skills Self-motivated and possesses good written, verbal, listening and presentation skills, particularly in documenting evaluation results Confident personality with the ability to effectively prioritize multiple projects Ability to work with people in a team environment and deal effectively with changing project priorities Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role. Preferred Skills Working knowledge of Windows and Linux environments Experience with SIEM and Compliance scanning tools (e.g. Splunk, Nessus, ACAS, SCC SCAP, Solar Winds, STIG Viewer, Vulnerator, etc.) Self-driven and results-oriented capable of effectively working multiple tasks concurrently and across an ambiguous and uncertain landscape Ability to motivate, inspire, grow Cybersecurity Team members Project management experience Self-driven and results-oriented capable of effectively working multiple tasks concurrently and across an ambiguous and uncertain landscape Security Responsibilities Must comply with all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources. Incumbent must be eligible for DoD Personal Security Clearance. Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Some travel may be required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to operate a personal computer and sit at workstation for extended periods of time Ability to lift 50 pounds Salary Range: $129,100.00 - $161,400.00 The actual compensation rate is subject to the evaluation of the following factors (but not limited to): the candidate's work experience, qualifications, skills, internal equity, and market. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice. CAE USA Inc. is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to any protected characteristic, including disability and protected status, as defined under federal, state, or local laws. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at
Software Solutions Architect Direct hire Hybrid - Dublin, OH or Orlando, FL JOB SUMMARY An Software Architect is a senior technical leader who shapes and drives the architecture of commercial technologies across the company and is influential across multiple engineering teams. They are a hands-on technologist who leads by example and coaches engineers in modern, AI-augmented engineering practices. They are an expert at designing all layers of an application and platform, and they pioneer the use of Agentic AI for architecture, technical design, and implementation-using AI agents to accelerate solution design, generate and review code, evaluate trade-offs, and automate repetitive engineering tasks. They work in an Agile development environment architecting, designing, leading, and delivering technology solutions to transform healthcare into a safer and more cost-effective industry. They are expected to be highly in-tune with industry best practices, emerging AI tooling, technologies, processes, and techniques, and can provide leadership to multiple teams on how to apply them pragmatically to solve business problems. ESSENTIAL DUTIES & RESPONSIBILITIES Software Development • Set organization-wide standards for software structure, maintainability, and quality, including standards for the responsible use of Agentic AI in implementation. • Excels in meeting both explicit and implicit user needs. • Act as a thought leader in software engineering and AI-augmented development-designing prompts, guardrails, and agent workflows that accelerate delivery without compromising quality. • Teach others to solve problems using multiple languages, technologies, software tools, and AI coding agents. • Serve as subject matter expert (SME) in several technologies critical to the organization and contribute to setting organizational standards in technology, methodology, and Agentic AI tooling. Testing & Quality Assurance • Master of comprehensive testing strategies that include microservices architecture, API contract testing, and end-to-end workflows. • Apply Agentic AI to author, expand, and maintain test suites, generate edge-case scenarios, and triage failures. • Provide organizational guidance on testing best practices, including test automation, CI/CD integration, AI-assisted quality engineering, and metrics tracking. Data Management • Partner with other expertise sets to provide prescriptive and anticipatory intelligence. • Design solutions that efficiently interact with advanced machine learning tools, generative AI services, and cloud-based data services. • Architect data flows that power Agentic AI use cases (retrieval, grounding, evaluation). • Set organizational best practices for data management and is considered a Subject Matter Expert. Infrastructure & Integrations • Mastery of cloud architecture, designing and guiding the implementation and adoption of cloud-native solutions across the organization. • Set best practices for cloud service utilization, data migration, complex system integration strategies, and the deployment of AI agents and LLM-backed services. • Provide technical direction and governance on advanced infrastructure and integrations including resource optimization and AI workload cost management. Operations • Review analytics to understand user behavior and identify trends in operational metrics to suggest architectural changes. • Define organizational strategies for operations, including AI-assisted observability, incident response, and self-healing systems. • Subject Matter Expert in operational best practices, tools, and techniques. • Understand business impact at a macro level and advocate for protecting company reputation. Security & Compliance • Direct teams in multi-stage threat mitigation and secure coding practices, including secure use of Agentic AI (prompt injection defense, model output validation, data governance for AI agents). • Develop tools to mediate security holes and offer advanced regulatory compliance guidance, especially as it relates to AI in regulated healthcare contexts (HIPAA, HITRUST). • Set the standard for security and compliance within the organization. Product & User Experience • Shape the organization's user-centric direction and champion seamless experiences, including AI-native interactions where appropriate. • Define user interaction patterns for multiple products, fostering consistent experiences. • Demonstrate deep expertise in user-facing technologies, advocating for best practices and innovations. • Lead in prioritizing and addressing tech and design debt across the platform. Requirements & Design • Set industry standards in crafting functional and non-functional requirements. • Orchestrate complex system architectures. • Fully understand the path of data. • Manage the balance of engineering future and current needs. • Set best practices and anti-patterns for the organization. • Apply Agentic AI to accelerate architecture work-generating design alternatives, evaluating trade-offs, producing ADRs, and reviewing designs against established patterns and constraints. KNOWLEDGE & REQUIREMENTS • Highly motivated, self-learner, and technically inquisitive, with a strong bias toward applying emerging AI tooling to engineering problems. • Significant experience creating architecture for complex distributed systems and leading teams through development of those systems. • Hands-on experience using Agentic AI for architecture, technical design, and implementation (e.g., AI coding agents, design copilots, automated code review, RAG-based design assistants). • Capable of leading and/or participating in business, culture, technical, and practice initiatives that support continuous improvement across the organization, including driving adoption of AI-augmented engineering workflows. • Excellent track record of collaborating with stakeholders. Experience proposing new product offerings and contributing to company-wide strategies using industry knowledge and foresight. • Negotiates complex or risky technical business issues on behalf of the company. • Consults with management to determine project objectives with long-term implications. • Experience leading technical due diligence and road mapping for strategic partnerships, third-party partners, mergers, and acquisitions. • Effective communication and leadership capabilities: capable of communicating strategy and influencing others to align to future state architecture. • Expert level experience with multiple client-side and server-side programming languages (Java with Spring Boot, JavaScript React experience preferred). • Expert level experience developing, deploying, and supporting REST services and microservices. • Expert level experience with container orchestration platforms and cloud-native architectures; ability to design and lead adoption of cloud services across major cloud providers regardless of specific platform. • Working knowledge of LLM-backed services, prompt engineering, agent frameworks, evaluation harnesses, and the governance considerations that come with them. • Significant experience with relational databases, non-relational databases, messaging systems, and event-driven architecture patterns. • Expert level experience with containerization technologies and container-based deployment strategies. • Deep expertise in infrastructure as code (IaC) practices to enable repeatable, auditable, and scalable infrastructure. • Strong command of service mesh and API gateway patterns for securing and managing microservices at scale. • Experience with GitOps and modern continuous delivery practices for cloud-native platforms. • Capable of joining a team to lead initiatives and create software to solve challenging problems. EDUCATION & EXPERIENCE REQUIREMENTS • Minimum years of work experience: 8+ years (including demonstrated experience leveraging Agentic AI for architecture, technical design, and implementation) • Minimum level of education or education/experience: Bachelor's or Advanced Degree in related field or equivalent work experience Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions) . click apply for full job details
10/29/2026
Full time
Software Solutions Architect Direct hire Hybrid - Dublin, OH or Orlando, FL JOB SUMMARY An Software Architect is a senior technical leader who shapes and drives the architecture of commercial technologies across the company and is influential across multiple engineering teams. They are a hands-on technologist who leads by example and coaches engineers in modern, AI-augmented engineering practices. They are an expert at designing all layers of an application and platform, and they pioneer the use of Agentic AI for architecture, technical design, and implementation-using AI agents to accelerate solution design, generate and review code, evaluate trade-offs, and automate repetitive engineering tasks. They work in an Agile development environment architecting, designing, leading, and delivering technology solutions to transform healthcare into a safer and more cost-effective industry. They are expected to be highly in-tune with industry best practices, emerging AI tooling, technologies, processes, and techniques, and can provide leadership to multiple teams on how to apply them pragmatically to solve business problems. ESSENTIAL DUTIES & RESPONSIBILITIES Software Development • Set organization-wide standards for software structure, maintainability, and quality, including standards for the responsible use of Agentic AI in implementation. • Excels in meeting both explicit and implicit user needs. • Act as a thought leader in software engineering and AI-augmented development-designing prompts, guardrails, and agent workflows that accelerate delivery without compromising quality. • Teach others to solve problems using multiple languages, technologies, software tools, and AI coding agents. • Serve as subject matter expert (SME) in several technologies critical to the organization and contribute to setting organizational standards in technology, methodology, and Agentic AI tooling. Testing & Quality Assurance • Master of comprehensive testing strategies that include microservices architecture, API contract testing, and end-to-end workflows. • Apply Agentic AI to author, expand, and maintain test suites, generate edge-case scenarios, and triage failures. • Provide organizational guidance on testing best practices, including test automation, CI/CD integration, AI-assisted quality engineering, and metrics tracking. Data Management • Partner with other expertise sets to provide prescriptive and anticipatory intelligence. • Design solutions that efficiently interact with advanced machine learning tools, generative AI services, and cloud-based data services. • Architect data flows that power Agentic AI use cases (retrieval, grounding, evaluation). • Set organizational best practices for data management and is considered a Subject Matter Expert. Infrastructure & Integrations • Mastery of cloud architecture, designing and guiding the implementation and adoption of cloud-native solutions across the organization. • Set best practices for cloud service utilization, data migration, complex system integration strategies, and the deployment of AI agents and LLM-backed services. • Provide technical direction and governance on advanced infrastructure and integrations including resource optimization and AI workload cost management. Operations • Review analytics to understand user behavior and identify trends in operational metrics to suggest architectural changes. • Define organizational strategies for operations, including AI-assisted observability, incident response, and self-healing systems. • Subject Matter Expert in operational best practices, tools, and techniques. • Understand business impact at a macro level and advocate for protecting company reputation. Security & Compliance • Direct teams in multi-stage threat mitigation and secure coding practices, including secure use of Agentic AI (prompt injection defense, model output validation, data governance for AI agents). • Develop tools to mediate security holes and offer advanced regulatory compliance guidance, especially as it relates to AI in regulated healthcare contexts (HIPAA, HITRUST). • Set the standard for security and compliance within the organization. Product & User Experience • Shape the organization's user-centric direction and champion seamless experiences, including AI-native interactions where appropriate. • Define user interaction patterns for multiple products, fostering consistent experiences. • Demonstrate deep expertise in user-facing technologies, advocating for best practices and innovations. • Lead in prioritizing and addressing tech and design debt across the platform. Requirements & Design • Set industry standards in crafting functional and non-functional requirements. • Orchestrate complex system architectures. • Fully understand the path of data. • Manage the balance of engineering future and current needs. • Set best practices and anti-patterns for the organization. • Apply Agentic AI to accelerate architecture work-generating design alternatives, evaluating trade-offs, producing ADRs, and reviewing designs against established patterns and constraints. KNOWLEDGE & REQUIREMENTS • Highly motivated, self-learner, and technically inquisitive, with a strong bias toward applying emerging AI tooling to engineering problems. • Significant experience creating architecture for complex distributed systems and leading teams through development of those systems. • Hands-on experience using Agentic AI for architecture, technical design, and implementation (e.g., AI coding agents, design copilots, automated code review, RAG-based design assistants). • Capable of leading and/or participating in business, culture, technical, and practice initiatives that support continuous improvement across the organization, including driving adoption of AI-augmented engineering workflows. • Excellent track record of collaborating with stakeholders. Experience proposing new product offerings and contributing to company-wide strategies using industry knowledge and foresight. • Negotiates complex or risky technical business issues on behalf of the company. • Consults with management to determine project objectives with long-term implications. • Experience leading technical due diligence and road mapping for strategic partnerships, third-party partners, mergers, and acquisitions. • Effective communication and leadership capabilities: capable of communicating strategy and influencing others to align to future state architecture. • Expert level experience with multiple client-side and server-side programming languages (Java with Spring Boot, JavaScript React experience preferred). • Expert level experience developing, deploying, and supporting REST services and microservices. • Expert level experience with container orchestration platforms and cloud-native architectures; ability to design and lead adoption of cloud services across major cloud providers regardless of specific platform. • Working knowledge of LLM-backed services, prompt engineering, agent frameworks, evaluation harnesses, and the governance considerations that come with them. • Significant experience with relational databases, non-relational databases, messaging systems, and event-driven architecture patterns. • Expert level experience with containerization technologies and container-based deployment strategies. • Deep expertise in infrastructure as code (IaC) practices to enable repeatable, auditable, and scalable infrastructure. • Strong command of service mesh and API gateway patterns for securing and managing microservices at scale. • Experience with GitOps and modern continuous delivery practices for cloud-native platforms. • Capable of joining a team to lead initiatives and create software to solve challenging problems. EDUCATION & EXPERIENCE REQUIREMENTS • Minimum years of work experience: 8+ years (including demonstrated experience leveraging Agentic AI for architecture, technical design, and implementation) • Minimum level of education or education/experience: Bachelor's or Advanced Degree in related field or equivalent work experience Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions) . click apply for full job details
Vaco is looking for a Lead DevOps Engineer to sit on-site hybrid in Charlotte, NC. Must be able to work on a W2 basis with no sponsorship for this role. Ideal candidates will already be located in Charlotte, NC. We are seeking a Lead DevOps Engineer to help drive automation, CI/CD processes, and cloud infrastructure initiatives across a growing technology environment. This role will lead a team of DevOps engineers while working closely with development teams to improve application delivery, system reliability, and operational efficiency. What You'll Do Lead and enhance CI/CD pipelines and automated deployment processes. Partner with development teams to support releases, troubleshoot build issues, and improve deployment workflows. Drive automation efforts to reduce manual tasks and improve system reliability. Monitor applications and infrastructure, responding to alerts and resolving issues before they impact users. Implement automated testing, compliance checks, and security best practices. Develop scripts and tools using Python, PowerShell, and Bash. Serve as the Azure DevOps subject matter expert. Administer and support tools such as Nexus Repository, monitoring platforms, and code vulnerability scanning solutions. Track and report DevOps metrics, including DORA metrics. Participate in incident response and root cause analysis efforts. Mentor and lead a team of DevOps engineers. What We're Looking For Bachelor's degree in Computer Science, Information Technology, or a related field. Experience leading DevOps teams and managing workloads across multiple projects. Hands-on experience with CI/CD pipelines, automated deployments, and infrastructure automation. Experience with Azure DevOps, Kubernetes, Terraform, and Infrastructure as Code (IaC). Strong scripting skills using Python, PowerShell, or Bash. Experience supporting cloud environments and designing highly available solutions. Knowledge of SQL, monitoring tools, and application security scanning tools. Experience using AI-powered tools to support software development or automation efforts is a plus. This is an excellent opportunity for a hands-on DevOps leader who enjoys automation, mentoring teams, and building scalable, efficient deployment processes. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
10/29/2026
Full time
Vaco is looking for a Lead DevOps Engineer to sit on-site hybrid in Charlotte, NC. Must be able to work on a W2 basis with no sponsorship for this role. Ideal candidates will already be located in Charlotte, NC. We are seeking a Lead DevOps Engineer to help drive automation, CI/CD processes, and cloud infrastructure initiatives across a growing technology environment. This role will lead a team of DevOps engineers while working closely with development teams to improve application delivery, system reliability, and operational efficiency. What You'll Do Lead and enhance CI/CD pipelines and automated deployment processes. Partner with development teams to support releases, troubleshoot build issues, and improve deployment workflows. Drive automation efforts to reduce manual tasks and improve system reliability. Monitor applications and infrastructure, responding to alerts and resolving issues before they impact users. Implement automated testing, compliance checks, and security best practices. Develop scripts and tools using Python, PowerShell, and Bash. Serve as the Azure DevOps subject matter expert. Administer and support tools such as Nexus Repository, monitoring platforms, and code vulnerability scanning solutions. Track and report DevOps metrics, including DORA metrics. Participate in incident response and root cause analysis efforts. Mentor and lead a team of DevOps engineers. What We're Looking For Bachelor's degree in Computer Science, Information Technology, or a related field. Experience leading DevOps teams and managing workloads across multiple projects. Hands-on experience with CI/CD pipelines, automated deployments, and infrastructure automation. Experience with Azure DevOps, Kubernetes, Terraform, and Infrastructure as Code (IaC). Strong scripting skills using Python, PowerShell, or Bash. Experience supporting cloud environments and designing highly available solutions. Knowledge of SQL, monitoring tools, and application security scanning tools. Experience using AI-powered tools to support software development or automation efforts is a plus. This is an excellent opportunity for a hands-on DevOps leader who enjoys automation, mentoring teams, and building scalable, efficient deployment processes. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. • Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
10/29/2026
Full time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. • Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Job Description Job Description SteerBridge is a modern technology company delivering innovative, mission focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial grade capabilities that accelerate operational effectiveness and drive measurable mission success. At the core of SteerBridge is our people-especially the veterans whose leadership, problem solving mindset, and commitment to excellence elevate every project we support. We don't simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve. Position Overview SteerBridge seeks a Product Designer to join our Experience Design team supporting our Aviation Tech team and the continued development and expansion of AIRES, our aviation readiness capability. In this role, you will create high-fidelity UI prototypes in Figma, help maintain and extend our design system, and translate research findings, operational workflows, and technical requirements into clear, production-ready product experiences. You will work as part of a small product design team, collaborating closely with a senior product designer who will provide day-to-day direction, design critique, and mentorship. You will also work with UX researchers, engineers, data teams, product stakeholders, and aviation subject-matter experts. Ideal candidates are strong UI craftspeople who understand how design systems work in practice, are comfortable designing complex data-rich interfaces, are eager to learn, and thrive on clear direction and regular feedback. Over time, this role is expected to grow from executing defined design work to taking greater ownership of product workflows and features. Design Patterns and Architectural Context In data and software engineering, a design pattern is a battle-tested blueprint for solving a recurring problem. It is not a specific piece of code, but a standardized mental model that allows teams to skip the trial-and-error phase of architecture. SteerBridge applies proven patterns such as Medallion Architecture to structure, validate, and operationalize data within mission-critical aviation analytics platforms. Product designers work within this architectural context to translate complex data, workflows, and system behavior into clear, usable, and decision-ready experiences for operators working in high-consequence environments. Primary Mission Area The platform supports aviation readiness and sustainment operations including: Fleet readiness monitoring Maintenance planning Supply chain coordination Logistics forecasting Operational planning support Primary users include aviation maintainers, logisticians, planners, and senior decision-makers operating under time pressure and incomplete information. The work involves complex, data-rich interfaces that help users understand aircraft status, maintenance requirements, supply constraints, readiness risk, and potential courses of action. Key Responsibilities Design high-fidelity prototypes and production-ready interfaces in Figma, translating wireframes, user flows, UX research, operational requirements, and technical constraints into polished product experiences. Design complex, data-driven workflows and interfaces supporting aviation readiness, maintenance, logistics, and operational planning. Partner with UX researchers and aviation subject-matter experts to translate validated user needs, research findings, and operational workflows into wireframes, interaction models, prototypes, and product designs. Support and maintain the team's design system by applying established components, tokens, visual standards, and interaction patterns consistently and identifying opportunities for new or improved patterns. Collaborate with engineers, product stakeholders, researchers, and data teams to evaluate design feasibility, refine solutions, and iterate based on usability testing, stakeholder feedback, technical constraints, and evolving requirements. Prepare detailed design handoffs, including states, edge cases, interactions, and expected behaviors, and perform design QA to ensure implemented features align with Figma specifications. Manage multiple design tasks and Jira tickets across sprints, working within established priorities, estimating work, tracking progress, and proactively communicating blockers. Participate in design reviews and critiques, incorporate feedback into subsequent iterations, and clearly communicate design rationale to technical and non-technical stakeholders. Required Qualifications Eligibility requirements: U.S. citizenship is required for this position under applicable federal contract requirements. Candidates must also be able to obtain and maintain a Secret security clearance as required for the role. Bachelor's degree in Design, Human-Computer Interaction, or a related field, or equivalent relevant professional experience. 2-4 years of professional experience in UI or product design; exceptional early-career candidates with strong portfolios will also be considered. Portfolio demonstrating strong UI design skills, design system experience, and the ability to organize complex information and design multi-step user workflows. Strong proficiency in Figma, including components, variants, auto layout, and interactive prototyping, with experience translating wireframes, workflows, and requirements into high-fidelity, developer-ready designs. Strong understanding of design systems and foundational UI principles, including components, tokens, patterns, typography, visual hierarchy, layout, spacing, and color. Working knowledge of Section 508 and WCAG accessibility standards and their application to user interface design. Strong communication and collaboration skills, including the ability to present and explain design decisions, constraints, and tradeoffs; receive and incorporate feedback and mentorship; and manage assigned work using Jira or similar Agile tools. Preferred Qualifications Experience designing data-rich applications, dashboards, enterprise software, decision-support tools, or other complex interfaces that present system states, dependencies, alerts, operational status, or similar information clearly and effectively. Working knowledge of UX principles, including usability heuristics, information architecture, and interaction design, with the ability to identify potential usability concerns within complex user workflows. Working knowledge of HTML/CSS and experience collaborating with engineers to understand implementation feasibility and technical constraints. Experience contributing to design systems or component libraries and working within Agile/Scrum environments, including sprint planning, backlog refinement, and retrospectives. Experience with rapid prototyping, motion, or interaction design techniques to communicate product concepts and interactions beyond static screens, including AI-assisted tools such as Claude, ChatGPT/Codex, or comparable platforms. Experience supporting DoD, federal, aviation, logistics, fleet management, or other government or mission-critical programs. The Teams Behind the Technology Aviation analytics platforms succeed when multidisciplinary teams design, build, secure, and refine them with operational intent. SteerBridge's aviation technology organization brings together software developers, data architects, data scientists, product and UI/UX designers, UX researchers, and aviation subject-matter experts. Product designers work across these disciplines to translate complex operational requirements, user research, and data into intuitive product experiences. This collaboration is especially important in environments where time pressure, operational risk, and accountability matter. Tools and Artifacts Figma Jira AI-assisted design, prototyping, and development tools such as Claude, ChatGPT/Codex, or comparable platforms Microsoft Office and collaboration tools What Success Looks Like Designs accurately reflect validated user workflows and operational requirements while making complex aviation data clear and actionable. Figma prototypes and design documentation provide engineers with clear, implementation-ready specifications and minimize ambiguity during development. New features consistently apply and strengthen the AIRES design system, with design QA identifying implementation issues before they negatively affect the user experience. Product decisions effectively balance user research, technical constraints, aviation domain expertise, and operational needs. The designer collaborates effectively across design, engineering, research, and product teams while progressing from executing defined work to owning increasingly complex workflows and product features. Benefits Health insurance Dental insurance Vision insurance Life Insurance 401(k) Retirement Plan with matching Paid Time Off Paid Federal Holidays The posted compensation range reflects the scope and requirements of this position. A final offer will be determined based on the candidate's relevant experience, skills . click apply for full job details
10/29/2026
Full time
Job Description Job Description SteerBridge is a modern technology company delivering innovative, mission focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial grade capabilities that accelerate operational effectiveness and drive measurable mission success. At the core of SteerBridge is our people-especially the veterans whose leadership, problem solving mindset, and commitment to excellence elevate every project we support. We don't simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve. Position Overview SteerBridge seeks a Product Designer to join our Experience Design team supporting our Aviation Tech team and the continued development and expansion of AIRES, our aviation readiness capability. In this role, you will create high-fidelity UI prototypes in Figma, help maintain and extend our design system, and translate research findings, operational workflows, and technical requirements into clear, production-ready product experiences. You will work as part of a small product design team, collaborating closely with a senior product designer who will provide day-to-day direction, design critique, and mentorship. You will also work with UX researchers, engineers, data teams, product stakeholders, and aviation subject-matter experts. Ideal candidates are strong UI craftspeople who understand how design systems work in practice, are comfortable designing complex data-rich interfaces, are eager to learn, and thrive on clear direction and regular feedback. Over time, this role is expected to grow from executing defined design work to taking greater ownership of product workflows and features. Design Patterns and Architectural Context In data and software engineering, a design pattern is a battle-tested blueprint for solving a recurring problem. It is not a specific piece of code, but a standardized mental model that allows teams to skip the trial-and-error phase of architecture. SteerBridge applies proven patterns such as Medallion Architecture to structure, validate, and operationalize data within mission-critical aviation analytics platforms. Product designers work within this architectural context to translate complex data, workflows, and system behavior into clear, usable, and decision-ready experiences for operators working in high-consequence environments. Primary Mission Area The platform supports aviation readiness and sustainment operations including: Fleet readiness monitoring Maintenance planning Supply chain coordination Logistics forecasting Operational planning support Primary users include aviation maintainers, logisticians, planners, and senior decision-makers operating under time pressure and incomplete information. The work involves complex, data-rich interfaces that help users understand aircraft status, maintenance requirements, supply constraints, readiness risk, and potential courses of action. Key Responsibilities Design high-fidelity prototypes and production-ready interfaces in Figma, translating wireframes, user flows, UX research, operational requirements, and technical constraints into polished product experiences. Design complex, data-driven workflows and interfaces supporting aviation readiness, maintenance, logistics, and operational planning. Partner with UX researchers and aviation subject-matter experts to translate validated user needs, research findings, and operational workflows into wireframes, interaction models, prototypes, and product designs. Support and maintain the team's design system by applying established components, tokens, visual standards, and interaction patterns consistently and identifying opportunities for new or improved patterns. Collaborate with engineers, product stakeholders, researchers, and data teams to evaluate design feasibility, refine solutions, and iterate based on usability testing, stakeholder feedback, technical constraints, and evolving requirements. Prepare detailed design handoffs, including states, edge cases, interactions, and expected behaviors, and perform design QA to ensure implemented features align with Figma specifications. Manage multiple design tasks and Jira tickets across sprints, working within established priorities, estimating work, tracking progress, and proactively communicating blockers. Participate in design reviews and critiques, incorporate feedback into subsequent iterations, and clearly communicate design rationale to technical and non-technical stakeholders. Required Qualifications Eligibility requirements: U.S. citizenship is required for this position under applicable federal contract requirements. Candidates must also be able to obtain and maintain a Secret security clearance as required for the role. Bachelor's degree in Design, Human-Computer Interaction, or a related field, or equivalent relevant professional experience. 2-4 years of professional experience in UI or product design; exceptional early-career candidates with strong portfolios will also be considered. Portfolio demonstrating strong UI design skills, design system experience, and the ability to organize complex information and design multi-step user workflows. Strong proficiency in Figma, including components, variants, auto layout, and interactive prototyping, with experience translating wireframes, workflows, and requirements into high-fidelity, developer-ready designs. Strong understanding of design systems and foundational UI principles, including components, tokens, patterns, typography, visual hierarchy, layout, spacing, and color. Working knowledge of Section 508 and WCAG accessibility standards and their application to user interface design. Strong communication and collaboration skills, including the ability to present and explain design decisions, constraints, and tradeoffs; receive and incorporate feedback and mentorship; and manage assigned work using Jira or similar Agile tools. Preferred Qualifications Experience designing data-rich applications, dashboards, enterprise software, decision-support tools, or other complex interfaces that present system states, dependencies, alerts, operational status, or similar information clearly and effectively. Working knowledge of UX principles, including usability heuristics, information architecture, and interaction design, with the ability to identify potential usability concerns within complex user workflows. Working knowledge of HTML/CSS and experience collaborating with engineers to understand implementation feasibility and technical constraints. Experience contributing to design systems or component libraries and working within Agile/Scrum environments, including sprint planning, backlog refinement, and retrospectives. Experience with rapid prototyping, motion, or interaction design techniques to communicate product concepts and interactions beyond static screens, including AI-assisted tools such as Claude, ChatGPT/Codex, or comparable platforms. Experience supporting DoD, federal, aviation, logistics, fleet management, or other government or mission-critical programs. The Teams Behind the Technology Aviation analytics platforms succeed when multidisciplinary teams design, build, secure, and refine them with operational intent. SteerBridge's aviation technology organization brings together software developers, data architects, data scientists, product and UI/UX designers, UX researchers, and aviation subject-matter experts. Product designers work across these disciplines to translate complex operational requirements, user research, and data into intuitive product experiences. This collaboration is especially important in environments where time pressure, operational risk, and accountability matter. Tools and Artifacts Figma Jira AI-assisted design, prototyping, and development tools such as Claude, ChatGPT/Codex, or comparable platforms Microsoft Office and collaboration tools What Success Looks Like Designs accurately reflect validated user workflows and operational requirements while making complex aviation data clear and actionable. Figma prototypes and design documentation provide engineers with clear, implementation-ready specifications and minimize ambiguity during development. New features consistently apply and strengthen the AIRES design system, with design QA identifying implementation issues before they negatively affect the user experience. Product decisions effectively balance user research, technical constraints, aviation domain expertise, and operational needs. The designer collaborates effectively across design, engineering, research, and product teams while progressing from executing defined work to owning increasingly complex workflows and product features. Benefits Health insurance Dental insurance Vision insurance Life Insurance 401(k) Retirement Plan with matching Paid Time Off Paid Federal Holidays The posted compensation range reflects the scope and requirements of this position. A final offer will be determined based on the candidate's relevant experience, skills . click apply for full job details
Job Description Job Description About Agile Defense At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests. Requisition # : 1978 Job Title: BATTLE OFFICER I Work Schedule : Shift work Clearance Level : Active in scope Secret Clearance SUMMARY Agile Defense is seeking a Battle Officer I in Fort Huachuca, Arizona. The ideal candidate will possess in depth knowledge of information technology (IT) operations, provide timely reporting in both written and verbal format, and be well versed in the information technology infrastructure library (ITIL) incident management process. JOB DUTIES AND RESPONSIBILITIES Responsible for the 24/7 technical oversight of a complex Global Cyber Operations Center supporting the Army's CONUS and OCONUS Theaters Maintain awareness of all outages affecting managed assets, tracking customer impact, and resolution of events Make sound decisions about cyber operations, service delivery and incident response; facilitate resolution on critical events Ensure situational understanding is obtained to ensure proper prioritization of IT incidents, ensure that resources are assigned appropriately towards incident resolution, and operational impact is understood Monitor, approve, and manage Authorized Service Interruptions (ASI) for the CONUS Network Ensure accurate reporting to GCC senior leaders and higher headquarters Ensure prompt incident response and conformance to organizational processes and service level targets (SLT) Monitor a variety of cyber assets using multiple tool sets to ensure the Army's CONUS network is available Identify issues and anomalies within the network; exercise personnel call-out procedures to react to alerts and other network events requiring emergency response Review Commander's Critical Information Reports (CCIR) for technical accuracy prior to distribution to the CONUS Theater Be the subject matter expert about policy and procedure in the cyber environment; remain acutely aware of changes within the environment Act as the senior contract team member after core duty hours and makes decisions on behalf of senior leadership in their absence Must be available for shift work to include weekends and holidays QUALIFICATIONS Active in scope Secret Clearance HS +1 yrs' experience or AA/AS +4 To include 1+ years' experience in military operations (IE: NETOPS/G3/S3/S6/TOC/JOC/SOC) Strong verbal and written communication skills Excellent people and phone skills Ability to prioritize and multi-task Experience with Microsoft Office products Must be willing to work flexible schedule (rotating shift work) Positive, focused, and engaging team player is a must Must be highly organized and adaptive to change Understanding of the Army missions and how IT contributes to the delivery of products or services supporting those missions Ability to interact professionally with all levels of Army customers/organizations (verbal and written) Must possess basic overall IT knowledge PREFERRED QUALIFICATIONS Information Technology Infrastructure Library (ITIL) Foundations v4 Prior military IT operations experience at the Brigade level or higher Attention to detail and the ability to remain calm under pressure WORK ENVIRONMENT Working conditions are normal for an office environment. Fast paced, deadline-oriented environment. May require periods of non-traditional working hours including consecutive nights or weekends (if applicable) Our Core Values Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do. Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated. Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support. Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task. Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges. Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
10/29/2026
Full time
Job Description Job Description About Agile Defense At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests. Requisition # : 1978 Job Title: BATTLE OFFICER I Work Schedule : Shift work Clearance Level : Active in scope Secret Clearance SUMMARY Agile Defense is seeking a Battle Officer I in Fort Huachuca, Arizona. The ideal candidate will possess in depth knowledge of information technology (IT) operations, provide timely reporting in both written and verbal format, and be well versed in the information technology infrastructure library (ITIL) incident management process. JOB DUTIES AND RESPONSIBILITIES Responsible for the 24/7 technical oversight of a complex Global Cyber Operations Center supporting the Army's CONUS and OCONUS Theaters Maintain awareness of all outages affecting managed assets, tracking customer impact, and resolution of events Make sound decisions about cyber operations, service delivery and incident response; facilitate resolution on critical events Ensure situational understanding is obtained to ensure proper prioritization of IT incidents, ensure that resources are assigned appropriately towards incident resolution, and operational impact is understood Monitor, approve, and manage Authorized Service Interruptions (ASI) for the CONUS Network Ensure accurate reporting to GCC senior leaders and higher headquarters Ensure prompt incident response and conformance to organizational processes and service level targets (SLT) Monitor a variety of cyber assets using multiple tool sets to ensure the Army's CONUS network is available Identify issues and anomalies within the network; exercise personnel call-out procedures to react to alerts and other network events requiring emergency response Review Commander's Critical Information Reports (CCIR) for technical accuracy prior to distribution to the CONUS Theater Be the subject matter expert about policy and procedure in the cyber environment; remain acutely aware of changes within the environment Act as the senior contract team member after core duty hours and makes decisions on behalf of senior leadership in their absence Must be available for shift work to include weekends and holidays QUALIFICATIONS Active in scope Secret Clearance HS +1 yrs' experience or AA/AS +4 To include 1+ years' experience in military operations (IE: NETOPS/G3/S3/S6/TOC/JOC/SOC) Strong verbal and written communication skills Excellent people and phone skills Ability to prioritize and multi-task Experience with Microsoft Office products Must be willing to work flexible schedule (rotating shift work) Positive, focused, and engaging team player is a must Must be highly organized and adaptive to change Understanding of the Army missions and how IT contributes to the delivery of products or services supporting those missions Ability to interact professionally with all levels of Army customers/organizations (verbal and written) Must possess basic overall IT knowledge PREFERRED QUALIFICATIONS Information Technology Infrastructure Library (ITIL) Foundations v4 Prior military IT operations experience at the Brigade level or higher Attention to detail and the ability to remain calm under pressure WORK ENVIRONMENT Working conditions are normal for an office environment. Fast paced, deadline-oriented environment. May require periods of non-traditional working hours including consecutive nights or weekends (if applicable) Our Core Values Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do. Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated. Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support. Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task. Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges. Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Wholesale and Technical Sales Reviewer Type: Contract Compensation: $50-$55/hour Location: Remote Role Responsibilities Evaluate the accuracy and depth of AI-generated content in wholesale and technical sales to strengthen reasoning and rigor in model outputs . Review complex sales tasks for alignment with domain principles and methodologies. Provide clear, structured feedback to AI research teams to improve training data quality and downstream performance. Develop evaluation rubrics and benchmarks for assessing AI-generated sales tasks and solutions. Collaborate with subject matter experts to ensure consistency, relevance, and coverage across datasets. Work independently and asynchronously to meet deadlines while improving AI model performance . Qualifications Must-Have 4+ years selling technical or scientific products with self-sizing, spec, and quoting. 4+ years managing a B2B or distribution sales team, its quota, and pipeline. 3+ years in order entry and management for a distributor or manufacturer. Near-native business English proficiency. Comfort with spreadsheets or PDFs for reconciliation tasks. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
10/28/2026
Full time
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Wholesale and Technical Sales Reviewer Type: Contract Compensation: $50-$55/hour Location: Remote Role Responsibilities Evaluate the accuracy and depth of AI-generated content in wholesale and technical sales to strengthen reasoning and rigor in model outputs . Review complex sales tasks for alignment with domain principles and methodologies. Provide clear, structured feedback to AI research teams to improve training data quality and downstream performance. Develop evaluation rubrics and benchmarks for assessing AI-generated sales tasks and solutions. Collaborate with subject matter experts to ensure consistency, relevance, and coverage across datasets. Work independently and asynchronously to meet deadlines while improving AI model performance . Qualifications Must-Have 4+ years selling technical or scientific products with self-sizing, spec, and quoting. 4+ years managing a B2B or distribution sales team, its quota, and pipeline. 3+ years in order entry and management for a distributor or manufacturer. Near-native business English proficiency. Comfort with spreadsheets or PDFs for reconciliation tasks. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Job Description Job Description Introduction The role is responsible for the design, implementation, optimization, and operational reliability of enterprise CDN platforms supporting large-scale, customer-facing digital applications. This position drives the delivery of secure and highly available content by managing CDN configurations, caching strategies, traffic routing, and edge security controls across distributed environments. Required Skills & Qualifications (Must-have qualifications that candidates must meet to be considered) 5 years of experience managing enterprise CDN platforms (Akamai, Cloudflare, Fastly, or Google Cloud CDN). Deep understanding of DNS, GTM, CNAME chaining, HTTP/2 & HTTP/3, TLS/SSL, Caching Headers, and Edge Computing. Experience with Multi-CDN Strategy & Implementation. Proficiency in Infrastructure as Code (IaC) using Terraform and Ansible. Prior work experience at client or in client's Industry. Applicants must be able to work directly for Artech on W2 Preferred Skills & Qualifications (Nice-to-have skills but are not required) Hands-on experience with Google Cloud Platform (GCP), specifically GCP Cloud Run, GCP Transcoder API, GCP OpenShift/GKE clusters. Experience configuring CDN layers in front of Adobe Experience Manager (AEM / AEMaaCS). Familiarity with CI/CD Pipelines & API Security using Tekton and GitHub Actions. Day-to-Day Responsibilities (key tasks and expectations for the role) Serve as the technical owner and subject matter expert for CDN technologies. Lead technical transformation of global content delivery strategy. Maintain high system reliability through proactive monitoring and incident prevention. For immediate consideration please click APPLY to begin the screening process with Alex.
10/28/2026
Full time
Job Description Job Description Introduction The role is responsible for the design, implementation, optimization, and operational reliability of enterprise CDN platforms supporting large-scale, customer-facing digital applications. This position drives the delivery of secure and highly available content by managing CDN configurations, caching strategies, traffic routing, and edge security controls across distributed environments. Required Skills & Qualifications (Must-have qualifications that candidates must meet to be considered) 5 years of experience managing enterprise CDN platforms (Akamai, Cloudflare, Fastly, or Google Cloud CDN). Deep understanding of DNS, GTM, CNAME chaining, HTTP/2 & HTTP/3, TLS/SSL, Caching Headers, and Edge Computing. Experience with Multi-CDN Strategy & Implementation. Proficiency in Infrastructure as Code (IaC) using Terraform and Ansible. Prior work experience at client or in client's Industry. Applicants must be able to work directly for Artech on W2 Preferred Skills & Qualifications (Nice-to-have skills but are not required) Hands-on experience with Google Cloud Platform (GCP), specifically GCP Cloud Run, GCP Transcoder API, GCP OpenShift/GKE clusters. Experience configuring CDN layers in front of Adobe Experience Manager (AEM / AEMaaCS). Familiarity with CI/CD Pipelines & API Security using Tekton and GitHub Actions. Day-to-Day Responsibilities (key tasks and expectations for the role) Serve as the technical owner and subject matter expert for CDN technologies. Lead technical transformation of global content delivery strategy. Maintain high system reliability through proactive monitoring and incident prevention. For immediate consideration please click APPLY to begin the screening process with Alex.
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Atomic, Molecular and Optical Physicist (PhD) Type: Contract Compensation: $80-$110/hour Location: Remote Duration: 8 to 10 week Commitment: 10 hours/week Role Responsibilities Evaluate the accuracy and depth of AI-generated content in physics to strengthen reasoning and rigor in model outputs . Review complex physics problems for alignment with domain principles and methodologies. Provide clear, structured feedback to AI research teams to improve training data quality and downstream performance. Develop evaluation rubrics and benchmarks for assessing AI-generated physics tasks and solutions. Collaborate with subject matter experts to ensure consistency, relevance, and coverage across datasets. Work independently and asynchronously to meet deadlines while improving AI model performance . Qualifications Must-Have PhD in atomic, molecular or optical physics or a closely related field. Published work on the specific phenomena mentioned. A verifiable publication record with three to five representative papers. Working proficiency with LaTeX , Python , SymPy , and Jupyter . English at B2 or above , including written reasoning. Application Process (Takes 20-30 mins to complete) Apply and complete the attached form. We verify your papers and authorship. Onboard directly or invite to a short live alignment call. A brief 30 to 45 minute assessment may be added if needed. Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
10/28/2026
Full time
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Atomic, Molecular and Optical Physicist (PhD) Type: Contract Compensation: $80-$110/hour Location: Remote Duration: 8 to 10 week Commitment: 10 hours/week Role Responsibilities Evaluate the accuracy and depth of AI-generated content in physics to strengthen reasoning and rigor in model outputs . Review complex physics problems for alignment with domain principles and methodologies. Provide clear, structured feedback to AI research teams to improve training data quality and downstream performance. Develop evaluation rubrics and benchmarks for assessing AI-generated physics tasks and solutions. Collaborate with subject matter experts to ensure consistency, relevance, and coverage across datasets. Work independently and asynchronously to meet deadlines while improving AI model performance . Qualifications Must-Have PhD in atomic, molecular or optical physics or a closely related field. Published work on the specific phenomena mentioned. A verifiable publication record with three to five representative papers. Working proficiency with LaTeX , Python , SymPy , and Jupyter . English at B2 or above , including written reasoning. Application Process (Takes 20-30 mins to complete) Apply and complete the attached form. We verify your papers and authorship. Onboard directly or invite to a short live alignment call. A brief 30 to 45 minute assessment may be added if needed. Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Job Description Job Description Job Title: Transaction Support Analyst 1 Location: Atlanta GA Duration: 12 Months Pay Rate: $25- $28.00/hour Shift Timings: 1st shift Role Summary : The primary objective of this role is to serve as a Subject Matter Expert (SME) in daily operations for assigned retail natural gas markets across multiple states. Responsibilities include mastering standard operating procedures, system processes, and regulatory requirements for each market. The incumbent will lead efforts to monitor, identify, and resolve billing and customer communication exceptions, ensuring compliance and timely correction of system issues. This position acts as the owner of User Acceptance Testing for system enhancements and defects, collaborating closely with Regulatory, Legal, Customer Operations, IT Support, and Marketing teams to ensure shared understanding of system changes and their impacts prior to release. Additional duties include supporting monthly pricing processes, verifying accurate implementation of pricing and promotion codes, and recommending process improvements. The role requires the ability to analyze system concerns using SQL queries, quantify issues, and propose system enhancements. A strong aptitude for learning and recommending AI tools to improve operational efficiency is essential. Job Responsibilities: Functional Expertise: Aligns closely with Regulatory, Legal and Marketing to support all Expanded Market letter requirements while also performing a quarterly audit that ensures all letter content, setup and state requirements are met. Monitors billing and error handling for the Expanded Markets; proactively resolving any billing or error issues by running SQL queries and determining the extent of the issue. Supports UAT Testing efforts for the Expanded Markets billing system. Supports all pricing and promo code set up in the Expanded Markets while also ensuring that any issues with pricing or promo codes are actively researched and corrected as soon as possible. Performs a letter audit to ensure that content, layout, mailing timelines as well as all state regulations are being met. Reviews daily system generated reports to ensure that all applicable IT functions are working as designed. Participates as a SME in Expanded Markets projects by working with the Project Managers in requirements gathering, design, testing and implementation of system enhancement projects. Supports the Consumer Relations and Customer Care teams by investigating any billing or letter concerns. Serves as reporting liaison for the Expanded Markets System reporting and data requests. Business Acumen: Ensures that all SOP (Standard Operating Procedures) are kept up to date by continuously reviewing content and making updates based on system enhancements and project implementations. Identifies root causes for billing errors and exceptions. Manages the print vendor relationships for Customer Operations. Engagement: Liaises with the Marketing Team to coordinate rate updates, monthly billing, promo code updates and any pricing update requests. Works with SouthStar personnel to develop and launch new customer operations processes and process improvements. Liaises with Vendor and LDC personnel and SouthStar business owners to gather and document requirements for operational changes in the Expanded Markets. Liaises with SouthStar business owners to gather and document requirements for deploying system enhancements in the Expanded Markets. Works with SouthStar personnel to develop and launch new customer operations processes and process improvements. Liaises with marketing team to ensure all promotion codes are set up in applicable systems timely and accurately. Supports the SouthStar Customer Service Support rewards and recognition program. Driving Results: Gathers and analyzes data from multiple sources to identify and implement new processes and process improvements in billing and Customer Service Support operations for the Expanded Markets. Creates project plans with controls, milestones and checkpoints for system implementation projects. Qualifications Education, Certifications/Licenses: Required: Bachelor's degree or 5+ years of applicable experience Related Work Experience: Required: 5+ years of experience in consumer services, billing, system operations, or business to consumer (B2C) Preferred: Retail utility experience Natural Gas Marketer/Supplier experience Specific Skills & Knowledge: Ability to work independently under moderate supervision; ability to also operate effectively as a team player, even if located remotely Exceptional verbal and written communication skills; ability to communicate positively and professionally with customers, coworkers and vendors Strong relationship management skills Strong organizational and problem resolution skills Strong project management skills Ability to coordinate and manage multiple tasks with sensitive timelines Ability to perform metrics creation, implementation, tracking and reporting for operational departments Ability to conduct trending and analysis to identify root causes and possible solutions Computer literate; strong knowledge of Microsoft Office, Outlook, Word, Excel, PowerPoint, SQL Preferred: Strong knowledge of Teams and Copilot Advanced database knowledge (e.g. developing and executing SQL statements, importing data, etc.) EEO Employer LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
10/28/2026
Full time
Job Description Job Description Job Title: Transaction Support Analyst 1 Location: Atlanta GA Duration: 12 Months Pay Rate: $25- $28.00/hour Shift Timings: 1st shift Role Summary : The primary objective of this role is to serve as a Subject Matter Expert (SME) in daily operations for assigned retail natural gas markets across multiple states. Responsibilities include mastering standard operating procedures, system processes, and regulatory requirements for each market. The incumbent will lead efforts to monitor, identify, and resolve billing and customer communication exceptions, ensuring compliance and timely correction of system issues. This position acts as the owner of User Acceptance Testing for system enhancements and defects, collaborating closely with Regulatory, Legal, Customer Operations, IT Support, and Marketing teams to ensure shared understanding of system changes and their impacts prior to release. Additional duties include supporting monthly pricing processes, verifying accurate implementation of pricing and promotion codes, and recommending process improvements. The role requires the ability to analyze system concerns using SQL queries, quantify issues, and propose system enhancements. A strong aptitude for learning and recommending AI tools to improve operational efficiency is essential. Job Responsibilities: Functional Expertise: Aligns closely with Regulatory, Legal and Marketing to support all Expanded Market letter requirements while also performing a quarterly audit that ensures all letter content, setup and state requirements are met. Monitors billing and error handling for the Expanded Markets; proactively resolving any billing or error issues by running SQL queries and determining the extent of the issue. Supports UAT Testing efforts for the Expanded Markets billing system. Supports all pricing and promo code set up in the Expanded Markets while also ensuring that any issues with pricing or promo codes are actively researched and corrected as soon as possible. Performs a letter audit to ensure that content, layout, mailing timelines as well as all state regulations are being met. Reviews daily system generated reports to ensure that all applicable IT functions are working as designed. Participates as a SME in Expanded Markets projects by working with the Project Managers in requirements gathering, design, testing and implementation of system enhancement projects. Supports the Consumer Relations and Customer Care teams by investigating any billing or letter concerns. Serves as reporting liaison for the Expanded Markets System reporting and data requests. Business Acumen: Ensures that all SOP (Standard Operating Procedures) are kept up to date by continuously reviewing content and making updates based on system enhancements and project implementations. Identifies root causes for billing errors and exceptions. Manages the print vendor relationships for Customer Operations. Engagement: Liaises with the Marketing Team to coordinate rate updates, monthly billing, promo code updates and any pricing update requests. Works with SouthStar personnel to develop and launch new customer operations processes and process improvements. Liaises with Vendor and LDC personnel and SouthStar business owners to gather and document requirements for operational changes in the Expanded Markets. Liaises with SouthStar business owners to gather and document requirements for deploying system enhancements in the Expanded Markets. Works with SouthStar personnel to develop and launch new customer operations processes and process improvements. Liaises with marketing team to ensure all promotion codes are set up in applicable systems timely and accurately. Supports the SouthStar Customer Service Support rewards and recognition program. Driving Results: Gathers and analyzes data from multiple sources to identify and implement new processes and process improvements in billing and Customer Service Support operations for the Expanded Markets. Creates project plans with controls, milestones and checkpoints for system implementation projects. Qualifications Education, Certifications/Licenses: Required: Bachelor's degree or 5+ years of applicable experience Related Work Experience: Required: 5+ years of experience in consumer services, billing, system operations, or business to consumer (B2C) Preferred: Retail utility experience Natural Gas Marketer/Supplier experience Specific Skills & Knowledge: Ability to work independently under moderate supervision; ability to also operate effectively as a team player, even if located remotely Exceptional verbal and written communication skills; ability to communicate positively and professionally with customers, coworkers and vendors Strong relationship management skills Strong organizational and problem resolution skills Strong project management skills Ability to coordinate and manage multiple tasks with sensitive timelines Ability to perform metrics creation, implementation, tracking and reporting for operational departments Ability to conduct trending and analysis to identify root causes and possible solutions Computer literate; strong knowledge of Microsoft Office, Outlook, Word, Excel, PowerPoint, SQL Preferred: Strong knowledge of Teams and Copilot Advanced database knowledge (e.g. developing and executing SQL statements, importing data, etc.) EEO Employer LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
10/27/2026
Full time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 5 Days - 8 Hours Work Type: Full Time
10/27/2026
Full time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 5 Days - 8 Hours Work Type: Full Time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 5 Days - 8 Hours Work Type: Full Time
10/27/2026
Full time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 5 Days - 8 Hours Work Type: Full Time
Allegheny Conference on Community Development
Pittsburgh, Pennsylvania
Description: OUR POSITION The Director, Communications and Marketing Operations and Content is a key member of the marketing and communications team, serving as the frontline project manager and operational hub for the department. In this role, you will drive the day-to-day execution of marketing campaigns, coordinate media relations, manage content calendars, and ensure projects move efficiently from concept through final delivery. The ideal candidate is an organized, proactive project leader with a strong editorial eye and hands-on content creation capabilities. You will bridge operational project management with active content production, authoring member communications, press materials, and digital copy while collaborating across teams to support business attraction, regional advocacy, and organizational events. The selected candidate should be a curious listener, proactive collaborator, and savvy communicator. Requirements: Serves as the frontline project manager for all marketing and communications deliverables, establishing project schedules, review cadences, and approval processes to ensure timely and effective execution. Writes, edits, and proofreads core communications and marketing materials, including member newsletters, news releases, media advisories, op-eds, website copy, backgrounders, and executive social content. Manages day-to-day earned media relations and inquiries, pitches regional and trade media outlets, coordinates press briefings, and monitors the news cycle for opportunities and emerging issues. Manages cross-platform editorial and digital campaign calendars, overseeing email distribution schedules and coordinating digital marketing rollouts with internal staff. Partners with internal teams including business investment, public policy, research, and events to understand program goals and translate them into actionable communications deliverables. Gathers and evaluates performance analytics across media relations, web traffic, and digital campaigns to provide regular reporting and recommendations for optimization. Ensures compliance with writing, graphic, and brand standards across organizational collateral and events. Manages member collateral and executive presentations in collaboration with development and executive teams. Facilitates the efficiency of the organization by performing other duties and participating in special projects, as assigned. SKILLS & EXPERIENCE Education: Bachelor's degree in Communications, Marketing, Journalism, English, Public Relations, or related field required. Knowledge: Familiarity with public policy, regional business development, and civic leadership landscapes. Practical knowledge of digital marketing workflows, media outreach tools, and content management systems Experience: 6+ years of progressive experience in marketing project management, communications, or public relations; agency or civic sector experience preferred. Demonstrated experience writing diverse communications deliverables across short- and long-form formats, including news releases, articles, web content, and newsletters. Proven track record managing multiple deadline-driven projects and coordinating cross-functional traffic workflows from concept through completion. Skills: Excellent written and oral communication skills, including the ability to conceptualize and produce a range of communications deliverables. Strong project management capabilities with a demonstrated ability to keep creative and editorial pipelines moving efficiently. Strong creative capabilities and judgment in marketing and communications. Ability to work with subject matter experts to understand and translate complex source material, including reports, policy statements, legislation, and regulations. Working familiarity with tools such as WordPress, Mailchimp, Sprout Social, Canva, Microsoft Office, and Adobe Creative Suite. Ability to work and thrive in a fast-paced, multi-tasking, and multi-deadline environment. High level of attention to detail and focus on deliverables without losing sight of broader communication strategies and organizational priorities. Ability to balance and prioritize demands from a variety of sources, both internal and external, and deal effectively with politically sensitive and confidential information. Strong interpersonal skills and ability to work effectively and collaboratively with a wide range of internal colleagues, exercising good judgment, maturity, and diplomacy. Self-starter with proven ability to work independently and collaboratively in a team environment. Compensation details: 00 Yearly Salary PI4de38347e7f4-9464
10/27/2026
Full time
Description: OUR POSITION The Director, Communications and Marketing Operations and Content is a key member of the marketing and communications team, serving as the frontline project manager and operational hub for the department. In this role, you will drive the day-to-day execution of marketing campaigns, coordinate media relations, manage content calendars, and ensure projects move efficiently from concept through final delivery. The ideal candidate is an organized, proactive project leader with a strong editorial eye and hands-on content creation capabilities. You will bridge operational project management with active content production, authoring member communications, press materials, and digital copy while collaborating across teams to support business attraction, regional advocacy, and organizational events. The selected candidate should be a curious listener, proactive collaborator, and savvy communicator. Requirements: Serves as the frontline project manager for all marketing and communications deliverables, establishing project schedules, review cadences, and approval processes to ensure timely and effective execution. Writes, edits, and proofreads core communications and marketing materials, including member newsletters, news releases, media advisories, op-eds, website copy, backgrounders, and executive social content. Manages day-to-day earned media relations and inquiries, pitches regional and trade media outlets, coordinates press briefings, and monitors the news cycle for opportunities and emerging issues. Manages cross-platform editorial and digital campaign calendars, overseeing email distribution schedules and coordinating digital marketing rollouts with internal staff. Partners with internal teams including business investment, public policy, research, and events to understand program goals and translate them into actionable communications deliverables. Gathers and evaluates performance analytics across media relations, web traffic, and digital campaigns to provide regular reporting and recommendations for optimization. Ensures compliance with writing, graphic, and brand standards across organizational collateral and events. Manages member collateral and executive presentations in collaboration with development and executive teams. Facilitates the efficiency of the organization by performing other duties and participating in special projects, as assigned. SKILLS & EXPERIENCE Education: Bachelor's degree in Communications, Marketing, Journalism, English, Public Relations, or related field required. Knowledge: Familiarity with public policy, regional business development, and civic leadership landscapes. Practical knowledge of digital marketing workflows, media outreach tools, and content management systems Experience: 6+ years of progressive experience in marketing project management, communications, or public relations; agency or civic sector experience preferred. Demonstrated experience writing diverse communications deliverables across short- and long-form formats, including news releases, articles, web content, and newsletters. Proven track record managing multiple deadline-driven projects and coordinating cross-functional traffic workflows from concept through completion. Skills: Excellent written and oral communication skills, including the ability to conceptualize and produce a range of communications deliverables. Strong project management capabilities with a demonstrated ability to keep creative and editorial pipelines moving efficiently. Strong creative capabilities and judgment in marketing and communications. Ability to work with subject matter experts to understand and translate complex source material, including reports, policy statements, legislation, and regulations. Working familiarity with tools such as WordPress, Mailchimp, Sprout Social, Canva, Microsoft Office, and Adobe Creative Suite. Ability to work and thrive in a fast-paced, multi-tasking, and multi-deadline environment. High level of attention to detail and focus on deliverables without losing sight of broader communication strategies and organizational priorities. Ability to balance and prioritize demands from a variety of sources, both internal and external, and deal effectively with politically sensitive and confidential information. Strong interpersonal skills and ability to work effectively and collaboratively with a wide range of internal colleagues, exercising good judgment, maturity, and diplomacy. Self-starter with proven ability to work independently and collaboratively in a team environment. Compensation details: 00 Yearly Salary PI4de38347e7f4-9464
Job Description Job Description Job Title: Software Engineer II Location: Buffalo, NY Hire Type: Contingent Pay Range: $74.00/hour Work Type: Full-time Work Model: Hybrid (4 days a week at the office) Work Schedule: Monday - Friday, 8am - 5pm Recruiter Contact: Nature & Scope: Positional Overview The Imagine Group is recruiting for a Software Engineer II on behalf of our client, a leading financial organization in Buffalo, NY . This role supports a large-scale cloud modernization initiative focused on enhancing and migrating enterprise applications to modern cloud technologies. This resource will contribute to the design, development, and implementation of full-stack solutions while collaborating with engineers, product partners, and Agile team members to deliver scalable, high-quality applications. In this role, you will be responsible for providing designs, specifies information systems solutions and highly technical direction in the development of new or existing applications to solve basic to complex problems or enhancements. Serves as a principal application designer for major modifications effectively using analytical and technical skills and available technology and tools in the evaluation of client requirements and processes. Provides solutions that are technologically sound. May complete day-to-day support activities and special projects. Often directs and monitors the activities of less experienced personnel. Role & Responsibility: Tasks That Will Lead to Your Success Complete and oversee basic to complex systems analysis, design and development. Play a key role as an individual contributor on complex projects. Maintain an excellent functional understanding of the supported application(s). Direct and monitor less experienced resources and coordinate development tasks on small to large scope projects. Prepare and manage the technical component of project plans. Participate with other Development, operations and Technology staff in overall systems development direction from technical analysis to user acceptance testing. Prepare and review test data and execute detailed test plans. Complete any required debugging. Evaluate and understand complex interrelationships and effects among programs, interfacing applications and platforms. Provide highly analytical consulting and leadership in identifying and implementing new uses of information technologies to assist business units in meeting strategic objectives. Prepare thorough, clear technical and functional specifications and update systems documentation. Prepare charts, tables and diagrams to assist in analyzing problems. Review documentation prepared by less experienced staff. Prepare and review assessments to include required tasks, estimated time frames and effort for any scope project. Maintain efficient operation and effectiveness of supported applications. Recommend new technology, policies or processes to benefit the organization and improve deficiencies. May lead or participate in technical evaluations of vendor software. Follow and promote use of development standards and procedures. Maintain a good understanding of the business being supported and its functions, processes, operations and strategic direction. May assist in developing expense and capital budgets. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports diversity and reflects the brand. Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties or projects as required, which may include playing a lead role in due diligence, cost/benefit analysis or business study activities. Skills & Experience Qualifications That Will Help You Thrive Minimum of an Associates degree and 5 years systems analysis/application development experience, or in lieu of a degree, a combined minimum of 7 years higher education and/or work experience, including a minimum of 5 years systems analysis/application development experience. Familiar with application development software and hardware platforms. Proficiency with personal computers as well as pertinent project management, word processing and spreadsheet software. Capable of working on multiple projects of a complex nature. Excellent problem-solving skills to assist in issue resolution. Strong verbal and written communication skills, with prior experience presenting to the target audience. Strong organizational and time management skills. Detail-oriented. Strong lateral thinking skills. Experience coordinating between Applications and business units. Experience recommending and implementing systems solutions. Experience driving project milestones and delivery dates. Mobile development Apple iOS Swift UI Education and Experience Preferred : Good understanding of the Bank's application framework. Subject matter expert in business with knowledge or experience utilizing application/system being supported. Advanced understanding of applications supported with a sound knowledge of interfacing/integrated applications. Ability to work in a team environment as well as autonomously. Ability to multitask for various components of complex projects. Action-oriented. Pro-active. Advanced knowledge and focus of the entire system to work on projects outside of normal business-as-usual (BAU).
10/26/2026
Full time
Job Description Job Description Job Title: Software Engineer II Location: Buffalo, NY Hire Type: Contingent Pay Range: $74.00/hour Work Type: Full-time Work Model: Hybrid (4 days a week at the office) Work Schedule: Monday - Friday, 8am - 5pm Recruiter Contact: Nature & Scope: Positional Overview The Imagine Group is recruiting for a Software Engineer II on behalf of our client, a leading financial organization in Buffalo, NY . This role supports a large-scale cloud modernization initiative focused on enhancing and migrating enterprise applications to modern cloud technologies. This resource will contribute to the design, development, and implementation of full-stack solutions while collaborating with engineers, product partners, and Agile team members to deliver scalable, high-quality applications. In this role, you will be responsible for providing designs, specifies information systems solutions and highly technical direction in the development of new or existing applications to solve basic to complex problems or enhancements. Serves as a principal application designer for major modifications effectively using analytical and technical skills and available technology and tools in the evaluation of client requirements and processes. Provides solutions that are technologically sound. May complete day-to-day support activities and special projects. Often directs and monitors the activities of less experienced personnel. Role & Responsibility: Tasks That Will Lead to Your Success Complete and oversee basic to complex systems analysis, design and development. Play a key role as an individual contributor on complex projects. Maintain an excellent functional understanding of the supported application(s). Direct and monitor less experienced resources and coordinate development tasks on small to large scope projects. Prepare and manage the technical component of project plans. Participate with other Development, operations and Technology staff in overall systems development direction from technical analysis to user acceptance testing. Prepare and review test data and execute detailed test plans. Complete any required debugging. Evaluate and understand complex interrelationships and effects among programs, interfacing applications and platforms. Provide highly analytical consulting and leadership in identifying and implementing new uses of information technologies to assist business units in meeting strategic objectives. Prepare thorough, clear technical and functional specifications and update systems documentation. Prepare charts, tables and diagrams to assist in analyzing problems. Review documentation prepared by less experienced staff. Prepare and review assessments to include required tasks, estimated time frames and effort for any scope project. Maintain efficient operation and effectiveness of supported applications. Recommend new technology, policies or processes to benefit the organization and improve deficiencies. May lead or participate in technical evaluations of vendor software. Follow and promote use of development standards and procedures. Maintain a good understanding of the business being supported and its functions, processes, operations and strategic direction. May assist in developing expense and capital budgets. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports diversity and reflects the brand. Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties or projects as required, which may include playing a lead role in due diligence, cost/benefit analysis or business study activities. Skills & Experience Qualifications That Will Help You Thrive Minimum of an Associates degree and 5 years systems analysis/application development experience, or in lieu of a degree, a combined minimum of 7 years higher education and/or work experience, including a minimum of 5 years systems analysis/application development experience. Familiar with application development software and hardware platforms. Proficiency with personal computers as well as pertinent project management, word processing and spreadsheet software. Capable of working on multiple projects of a complex nature. Excellent problem-solving skills to assist in issue resolution. Strong verbal and written communication skills, with prior experience presenting to the target audience. Strong organizational and time management skills. Detail-oriented. Strong lateral thinking skills. Experience coordinating between Applications and business units. Experience recommending and implementing systems solutions. Experience driving project milestones and delivery dates. Mobile development Apple iOS Swift UI Education and Experience Preferred : Good understanding of the Bank's application framework. Subject matter expert in business with knowledge or experience utilizing application/system being supported. Advanced understanding of applications supported with a sound knowledge of interfacing/integrated applications. Ability to work in a team environment as well as autonomously. Ability to multitask for various components of complex projects. Action-oriented. Pro-active. Advanced knowledge and focus of the entire system to work on projects outside of normal business-as-usual (BAU).
Job Description Job Description Description: Company Description Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Join our remote team as a Senior Data Architect supporting a Chief Data Officer (CDO) organization. In this role, you will partner with federal clients to advance enterprise data management, data governance, and data modernization initiatives by identifying, analyzing, and documenting enterprise data assets and their relationships. The successful candidate will perform data-centric analysis of business applications and systems to develop metadata, document data lineage and data flows, and prepare data assets for onboarding into the enterprise data catalog. The ideal candidate has extensive hands-on experience analyzing existing systems and documenting data architectures through logical data models, metadata specifications, data lineage, and governance artifacts. This individual will collaborate with business and technical stakeholders across all organizational levels to identify business data sources, define and enrich metadata, and ensure enterprise data assets are accurately represented and discoverable within the enterprise data catalog. Responsibilities Perform data-centric analysis of enterprise applications, databases, application interfaces, and business processes to identify enterprise data assets, data relationships, and system dependencies. Analyze application architectures and data flows to document the movement, transformation, and consumption of data across enterprise systems. Develop, document, and maintain metadata, data dictionaries, logical data models, data lineage, and other data governance artifacts to support enterprise data management objectives. Prepare, validate, and curate metadata for onboarding into the enterprise data catalog, ensuring enterprise data assets are accurately described and discoverable. Collaborate with business stakeholders, system owners, data stewards, architects, and development teams to identify critical data assets, define metadata standards, and improve data asset visibility across the organization. Recommend enhancements to data governance processes, metadata management practices, and catalog capabilities to improve enterprise data literacy, user adoption, and information sharing. Maintain enterprise data definitions, data health metrics, reference data, and governance documentation to promote consistency, accuracy, and standardization across business domains. Perform AI data curation activities, including identifying, classifying, organizing, and enriching enterprise data assets to improve their readiness for AI, machine learning, and advanced analytics use cases. Translate complex data architectures and technical concepts into clear visualizations, presentations, and documentation tailored to technical, business, and executive audiences. Provide thought leadership and subject matter expertise on enterprise data management, metadata management, data cataloging, and data modernization best practices. Requirements: Required Skillset: Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or related field. 8 years of experience in data architecture, data analysis, data governance, or related technical domains. Expertise in data modeling and documenting enterprise systems. Hands-on experience curating and enriching enterprise data assets to improve data quality, discoverability, usability, and readiness for AI, machine learning, and advanced analytics. Experience collaborating with SMEs and technical teams to gather and document data requirements. Hands-on experience participating in Agile teams and workflows. Strong analytical, problem-solving, and documentation skills. Desired Skillset: Certifications such as DCAM, CDMP, or similar data architecture and engineering credentials. Master's degree in Computer Science, Information Systems, or related field. Expertise in using ER Studio for documenting logical data models. Experience utilizing GitHub to execute and document project management tasks. Security Requirements Active Public Trust security clearance or the ability to successfully obtain and maintain a Public Trust. U.S. Citizenship required. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Additional information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
10/26/2026
Full time
Job Description Job Description Description: Company Description Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Join our remote team as a Senior Data Architect supporting a Chief Data Officer (CDO) organization. In this role, you will partner with federal clients to advance enterprise data management, data governance, and data modernization initiatives by identifying, analyzing, and documenting enterprise data assets and their relationships. The successful candidate will perform data-centric analysis of business applications and systems to develop metadata, document data lineage and data flows, and prepare data assets for onboarding into the enterprise data catalog. The ideal candidate has extensive hands-on experience analyzing existing systems and documenting data architectures through logical data models, metadata specifications, data lineage, and governance artifacts. This individual will collaborate with business and technical stakeholders across all organizational levels to identify business data sources, define and enrich metadata, and ensure enterprise data assets are accurately represented and discoverable within the enterprise data catalog. Responsibilities Perform data-centric analysis of enterprise applications, databases, application interfaces, and business processes to identify enterprise data assets, data relationships, and system dependencies. Analyze application architectures and data flows to document the movement, transformation, and consumption of data across enterprise systems. Develop, document, and maintain metadata, data dictionaries, logical data models, data lineage, and other data governance artifacts to support enterprise data management objectives. Prepare, validate, and curate metadata for onboarding into the enterprise data catalog, ensuring enterprise data assets are accurately described and discoverable. Collaborate with business stakeholders, system owners, data stewards, architects, and development teams to identify critical data assets, define metadata standards, and improve data asset visibility across the organization. Recommend enhancements to data governance processes, metadata management practices, and catalog capabilities to improve enterprise data literacy, user adoption, and information sharing. Maintain enterprise data definitions, data health metrics, reference data, and governance documentation to promote consistency, accuracy, and standardization across business domains. Perform AI data curation activities, including identifying, classifying, organizing, and enriching enterprise data assets to improve their readiness for AI, machine learning, and advanced analytics use cases. Translate complex data architectures and technical concepts into clear visualizations, presentations, and documentation tailored to technical, business, and executive audiences. Provide thought leadership and subject matter expertise on enterprise data management, metadata management, data cataloging, and data modernization best practices. Requirements: Required Skillset: Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or related field. 8 years of experience in data architecture, data analysis, data governance, or related technical domains. Expertise in data modeling and documenting enterprise systems. Hands-on experience curating and enriching enterprise data assets to improve data quality, discoverability, usability, and readiness for AI, machine learning, and advanced analytics. Experience collaborating with SMEs and technical teams to gather and document data requirements. Hands-on experience participating in Agile teams and workflows. Strong analytical, problem-solving, and documentation skills. Desired Skillset: Certifications such as DCAM, CDMP, or similar data architecture and engineering credentials. Master's degree in Computer Science, Information Systems, or related field. Expertise in using ER Studio for documenting logical data models. Experience utilizing GitHub to execute and document project management tasks. Security Requirements Active Public Trust security clearance or the ability to successfully obtain and maintain a Public Trust. U.S. Citizenship required. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Additional information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Job Description Job Description C5MI is not your typical consulting firm. We are a high-performance team of SAP and supply chain experts who solve complex, mission critical challenges for organizations that cannot afford failure. We hire consultants who thrive in complexity, move fast, take ownership, and deliver under pressure. At C5MI, you will not be siloed or stuck in theory. You will be hands on, client facing, and directly influencing outcomes that matter. Our culture rewards initiative, accountability, and continuous growth. This is a place where your expertise is valued, your work is meaningful, and your performance truly matters. If you're energized by learning through real-world challenges, collaborating with top-tier talent, and expanding your capabilities every day, C5MI is where strong consultants level up. Position Summary: The Senior SAP Master Data Governance (MDG) Consultant is responsible for the design, configuration, and support of SAP Master Data Governance (MDG) solutions within an SAP S/4HANA environment, establishing systemic governance over financial, material, and business partner master data - and over custom-modeled domains such as asset objects delivered through the MDG flex option - so that a single validated record serves the entire enterprise, in support of a large-scale, greenfield SAP S/4HANA financial management modernization program for a Department of War (DoW) organization. As the senior MDG authority on the program, the consultant owns the governance solution design across governed domains, including the data model, process model, rule framework, and replication architecture, and represents the discipline in formal design reviews. This position operates at the Senior level of the C5MI job architecture and contributes to delivery across a five-gate milestone structure spanning pre-design approval, preliminary design review, critical design review, production readiness review, and closeout. Note: This position is contingent upon contract award. Essential Functions and Responsibilities: Owns the SAP MDG solution design across governed master data domains, including the entity data model, governance process model, user interface design, and rule framework architecture. Designs the governance process architecture, including change request types, workflow patterns, approval hierarchies, and the control points that make master data changes auditable. Designs the replication architecture across a multi-system landscape, including the Data Replication Framework, distribution models, key and value mapping, and error handling and reprocessing strategy. Designs the data quality management approach within MDG, including validation and derivation rule strategy, consolidation and mass processing, and duplicate detection. Establishes MDG configuration standards, naming conventions, and extension guidance, and reviews team configuration for compliance. Partners with the master data management function to ensure stewardship policy is systemically enforced, and with the security function to design role-based governance authorizations. Adjudicates gaps between stated governance requirements and delivered MDG functionality, documenting options and recommendations for architecture review board decision. Solves complex problems spanning multiple variables, modules, and interfacing systems; owns a workstream or key solution component within the assigned process area. Leads design for the assigned functional area, including options analysis, effort and risk assessment, and presentation of recommendations to the solution architecture function. Serves as the recognized subject matter expert for the discipline, supporting milestone gate reviews, government working groups, and formal design review response. Mentors and develops consultants at the III level, raising functional depth and design maturity across the team. Supports authority to operate, cybersecurity, audit, and compliance activities associated with the program, including production of control evidence for assigned configuration. Supports cutover, go-live, and post-deployment hypercare activities for assigned scope, and contributes to transition of the delivered capability into the sustainment organization. Travels to client sites up to 50% to support workshops, design sessions, testing events, cutover, and go-live activities, varying based on client program schedules. Adheres to all certified processes as part of our commitment to maintaining the highest standards of quality and information security, which includes actively participating in quality assurance activities and ensuring the protection of sensitive information in accordance with our security policies. Performs other related tasks as assigned by direct supervisor. C5MI Expectations of all Employees: Adheres to all C5MI Policies and Procedures. Always conducts self in a manner consistent with C5MIs' Core Values. Maintains a positive and respectful attitude with all contacts. Consistently reports to work on time and prepared to perform the duties of the position. Meets productivity standards and performs duties as workload necessitates. Maintains the privacy of all company proprietary information. Treats vendors, customers, and team members with respect and dignity. Able to safely perform the essential functions of the job with or without reasonable accommodation. Minimum Qualifications: Bachelor's degree in a related field or equivalent experience (Master's degree or advanced certification a plus); 5-7 years of relevant experience with a Bachelor's or Master's degree, or 7-10 years of relevant experience without a Bachelor's degree. 5+ years of relevant SAP Master Data Governance experience, including design ownership on at least one full lifecycle implementation. Deep expertise configuring SAP MDG across data modeling, user interface (FPM) modeling, process modeling, BRF+ rule design, and the Data Replication Framework. Demonstrated experience designing governance process architecture, including change request types, workflow patterns, and approval hierarchies with enforced segregation of duties. Experience designing master data replication and key mapping across a multi-system SAP landscape. Demonstrated experience leading governance design workshops and facilitating decisions with data owners and stewards. Demonstrated ability to own workstreams and key solution components and to solve complex problems with minimal oversight. Experience supporting multi-system SAP landscapes and enterprise-scale implementations. Secret security clearance required: must hold an active Secret clearance or be able to obtain and maintain one prior to assignment (requires U.S. citizenship). Nice to Have: Active Secret security clearance at time of hire. Experience supporting federal ERP modernization programs, Department of War (DoW) SAP environments, or other defense business systems acquired under DoDI 5000.75. Experience with SAP MDG consolidation and mass processing, data quality management, and duplicate detection. Familiarity with SAP Financial Accounting (FI), Controlling (CO), Materials Management (MM), procurement, and cross-functional integration.
10/26/2026
Full time
Job Description Job Description C5MI is not your typical consulting firm. We are a high-performance team of SAP and supply chain experts who solve complex, mission critical challenges for organizations that cannot afford failure. We hire consultants who thrive in complexity, move fast, take ownership, and deliver under pressure. At C5MI, you will not be siloed or stuck in theory. You will be hands on, client facing, and directly influencing outcomes that matter. Our culture rewards initiative, accountability, and continuous growth. This is a place where your expertise is valued, your work is meaningful, and your performance truly matters. If you're energized by learning through real-world challenges, collaborating with top-tier talent, and expanding your capabilities every day, C5MI is where strong consultants level up. Position Summary: The Senior SAP Master Data Governance (MDG) Consultant is responsible for the design, configuration, and support of SAP Master Data Governance (MDG) solutions within an SAP S/4HANA environment, establishing systemic governance over financial, material, and business partner master data - and over custom-modeled domains such as asset objects delivered through the MDG flex option - so that a single validated record serves the entire enterprise, in support of a large-scale, greenfield SAP S/4HANA financial management modernization program for a Department of War (DoW) organization. As the senior MDG authority on the program, the consultant owns the governance solution design across governed domains, including the data model, process model, rule framework, and replication architecture, and represents the discipline in formal design reviews. This position operates at the Senior level of the C5MI job architecture and contributes to delivery across a five-gate milestone structure spanning pre-design approval, preliminary design review, critical design review, production readiness review, and closeout. Note: This position is contingent upon contract award. Essential Functions and Responsibilities: Owns the SAP MDG solution design across governed master data domains, including the entity data model, governance process model, user interface design, and rule framework architecture. Designs the governance process architecture, including change request types, workflow patterns, approval hierarchies, and the control points that make master data changes auditable. Designs the replication architecture across a multi-system landscape, including the Data Replication Framework, distribution models, key and value mapping, and error handling and reprocessing strategy. Designs the data quality management approach within MDG, including validation and derivation rule strategy, consolidation and mass processing, and duplicate detection. Establishes MDG configuration standards, naming conventions, and extension guidance, and reviews team configuration for compliance. Partners with the master data management function to ensure stewardship policy is systemically enforced, and with the security function to design role-based governance authorizations. Adjudicates gaps between stated governance requirements and delivered MDG functionality, documenting options and recommendations for architecture review board decision. Solves complex problems spanning multiple variables, modules, and interfacing systems; owns a workstream or key solution component within the assigned process area. Leads design for the assigned functional area, including options analysis, effort and risk assessment, and presentation of recommendations to the solution architecture function. Serves as the recognized subject matter expert for the discipline, supporting milestone gate reviews, government working groups, and formal design review response. Mentors and develops consultants at the III level, raising functional depth and design maturity across the team. Supports authority to operate, cybersecurity, audit, and compliance activities associated with the program, including production of control evidence for assigned configuration. Supports cutover, go-live, and post-deployment hypercare activities for assigned scope, and contributes to transition of the delivered capability into the sustainment organization. Travels to client sites up to 50% to support workshops, design sessions, testing events, cutover, and go-live activities, varying based on client program schedules. Adheres to all certified processes as part of our commitment to maintaining the highest standards of quality and information security, which includes actively participating in quality assurance activities and ensuring the protection of sensitive information in accordance with our security policies. Performs other related tasks as assigned by direct supervisor. C5MI Expectations of all Employees: Adheres to all C5MI Policies and Procedures. Always conducts self in a manner consistent with C5MIs' Core Values. Maintains a positive and respectful attitude with all contacts. Consistently reports to work on time and prepared to perform the duties of the position. Meets productivity standards and performs duties as workload necessitates. Maintains the privacy of all company proprietary information. Treats vendors, customers, and team members with respect and dignity. Able to safely perform the essential functions of the job with or without reasonable accommodation. Minimum Qualifications: Bachelor's degree in a related field or equivalent experience (Master's degree or advanced certification a plus); 5-7 years of relevant experience with a Bachelor's or Master's degree, or 7-10 years of relevant experience without a Bachelor's degree. 5+ years of relevant SAP Master Data Governance experience, including design ownership on at least one full lifecycle implementation. Deep expertise configuring SAP MDG across data modeling, user interface (FPM) modeling, process modeling, BRF+ rule design, and the Data Replication Framework. Demonstrated experience designing governance process architecture, including change request types, workflow patterns, and approval hierarchies with enforced segregation of duties. Experience designing master data replication and key mapping across a multi-system SAP landscape. Demonstrated experience leading governance design workshops and facilitating decisions with data owners and stewards. Demonstrated ability to own workstreams and key solution components and to solve complex problems with minimal oversight. Experience supporting multi-system SAP landscapes and enterprise-scale implementations. Secret security clearance required: must hold an active Secret clearance or be able to obtain and maintain one prior to assignment (requires U.S. citizenship). Nice to Have: Active Secret security clearance at time of hire. Experience supporting federal ERP modernization programs, Department of War (DoW) SAP environments, or other defense business systems acquired under DoDI 5000.75. Experience with SAP MDG consolidation and mass processing, data quality management, and duplicate detection. Familiarity with SAP Financial Accounting (FI), Controlling (CO), Materials Management (MM), procurement, and cross-functional integration.
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 25% Clearance Required: Ability to Obtain Public Trust What You Will Do: We are looking for a hands-on software engineer with deep knowledge of Microsoft Power Platform, including some UiPath understanding. An expert on Power Apps to design, configure and develop custom solutions in Microsoft Power platform. The candidate will take an active role in supporting and building on the MPP application. The candidate will have excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or the board of directors. The candidate should have excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed. Responsibilities: Drive Microsoft Power Platform implementations through all project phases including discovery, definition, build, test, and deploy Identify the client's sales, marketing, and customer service requirements through discovery meetings Delivering services and solutions for clients using Microsoft's PowerApps, Power BI, SharePoint, Power Automate, Microsoft Teams, custom development, and data integrations Provide hands-on technical expertise to design and implement Power Platform based solutions satisfying customer requirements. Conduct end-user training and create and maintain knowledge transfer documentation Automate business processes with Power Apps and Power Automate; outputs will include data visualization and low code applications Develop and continue to refine Power Platform implementation standards and tools Present tailored demonstrations of the technology solution Responsible for high quality, bug-free development as per the coding standards in close collaboration and interaction with other members of the development/QA team Participate in daily project scrum meetings and provide a daily personal status report Collaborate with stakeholders and project team members to design and implement the enterprise Microsoft Dynamics solution ensuring high quality, reliable Serve as Microsoft Power Platform Subject Matter Expert (SME), with technical expertise including system architecture, solution design, system configuration, and security management Help create design documentation for new solutions and functions Work with the support team to resolve production support issues Will be proactive in staying up to date on the latest updates to the Power Platform, as well as future roadmap features announced in Microsoft's wave plans What You Will Need: Must have a minimum of FOUR (4) years of Microsoft Power Platform or Dynamics 365 CRM development experience Selected Candidate must be able to commute onsite to the client as needed US Citizenship is contractually required Must have a Bachelor's degree (4yr college degree) Hands-on experience with SharePoint 2013 or newer to include both on-premise and SharePoint Online, SharePoint Designer to include creating custom workflow solutions, and PowerApps / Power Automate (M365 Suite of Products) Experience in designing complex common data models Understanding of RPA development lifecycle, including process and object creation. Experience developing with UiPath. Familiarity with RPA Control Room, queue management, and scheduling. Ability to follow RPA best practices and coding standards under supervision. Intermediate to advanced knowledge of relational database concepts Experience in using OOTB connectors for Power Apps and Power Automate Experience in design and development of Canvas and Model-driven Power Apps by utilizing Microsoft Dataverse, SharePoint, or other databases as the backend data storage model Knowledge and experience with writing technical requirements, test scripts and knowledge of software programming languages and technologies. Experience in a Software as a Service (SaaS) environment Experience customizing SharePoint lists and disparate systems with PowerApps Experience developing PowerApps model Ability to communicate technical information clearly and concisely to technical and nontechnical users Ability to initiate majority of relevant tasks, specify and plan activities for task accomplishments and notify supervisor of variances. Prior experience working in a non- governmental organization (NGO) Hands-on experience with Power Apps and Power Platform technical solutions Work experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments Core Skills: C#, SQL, .Net, Power Apps, SharePoint, Microsoft DataVerse (CDS), Power Automate Experience with and a good understanding of the Power Platform CoE and governance components What Would Be Nice To Have: Experience in "Big 4" or equivalent established consulting firm and/or Microsoft Gold partner highly desired Experience with RPA tools like UiPath BA/BS degree in Business, Computer Science or Engineering Experience with public sector clients preferred Experience with Agile or Hybrid-Agile methodology The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
10/26/2026
Full time
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 25% Clearance Required: Ability to Obtain Public Trust What You Will Do: We are looking for a hands-on software engineer with deep knowledge of Microsoft Power Platform, including some UiPath understanding. An expert on Power Apps to design, configure and develop custom solutions in Microsoft Power platform. The candidate will take an active role in supporting and building on the MPP application. The candidate will have excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or the board of directors. The candidate should have excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed. Responsibilities: Drive Microsoft Power Platform implementations through all project phases including discovery, definition, build, test, and deploy Identify the client's sales, marketing, and customer service requirements through discovery meetings Delivering services and solutions for clients using Microsoft's PowerApps, Power BI, SharePoint, Power Automate, Microsoft Teams, custom development, and data integrations Provide hands-on technical expertise to design and implement Power Platform based solutions satisfying customer requirements. Conduct end-user training and create and maintain knowledge transfer documentation Automate business processes with Power Apps and Power Automate; outputs will include data visualization and low code applications Develop and continue to refine Power Platform implementation standards and tools Present tailored demonstrations of the technology solution Responsible for high quality, bug-free development as per the coding standards in close collaboration and interaction with other members of the development/QA team Participate in daily project scrum meetings and provide a daily personal status report Collaborate with stakeholders and project team members to design and implement the enterprise Microsoft Dynamics solution ensuring high quality, reliable Serve as Microsoft Power Platform Subject Matter Expert (SME), with technical expertise including system architecture, solution design, system configuration, and security management Help create design documentation for new solutions and functions Work with the support team to resolve production support issues Will be proactive in staying up to date on the latest updates to the Power Platform, as well as future roadmap features announced in Microsoft's wave plans What You Will Need: Must have a minimum of FOUR (4) years of Microsoft Power Platform or Dynamics 365 CRM development experience Selected Candidate must be able to commute onsite to the client as needed US Citizenship is contractually required Must have a Bachelor's degree (4yr college degree) Hands-on experience with SharePoint 2013 or newer to include both on-premise and SharePoint Online, SharePoint Designer to include creating custom workflow solutions, and PowerApps / Power Automate (M365 Suite of Products) Experience in designing complex common data models Understanding of RPA development lifecycle, including process and object creation. Experience developing with UiPath. Familiarity with RPA Control Room, queue management, and scheduling. Ability to follow RPA best practices and coding standards under supervision. Intermediate to advanced knowledge of relational database concepts Experience in using OOTB connectors for Power Apps and Power Automate Experience in design and development of Canvas and Model-driven Power Apps by utilizing Microsoft Dataverse, SharePoint, or other databases as the backend data storage model Knowledge and experience with writing technical requirements, test scripts and knowledge of software programming languages and technologies. Experience in a Software as a Service (SaaS) environment Experience customizing SharePoint lists and disparate systems with PowerApps Experience developing PowerApps model Ability to communicate technical information clearly and concisely to technical and nontechnical users Ability to initiate majority of relevant tasks, specify and plan activities for task accomplishments and notify supervisor of variances. Prior experience working in a non- governmental organization (NGO) Hands-on experience with Power Apps and Power Platform technical solutions Work experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments Core Skills: C#, SQL, .Net, Power Apps, SharePoint, Microsoft DataVerse (CDS), Power Automate Experience with and a good understanding of the Power Platform CoE and governance components What Would Be Nice To Have: Experience in "Big 4" or equivalent established consulting firm and/or Microsoft Gold partner highly desired Experience with RPA tools like UiPath BA/BS degree in Business, Computer Science or Engineering Experience with public sector clients preferred Experience with Agile or Hybrid-Agile methodology The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Job Description Job Description Company Description About AbbVie At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit Follow Allergan Aesthetics on LinkedIn. Job Description The Account Enablement Team Lead serves as the operational backbone of the Account Enablement team, balancing hands-on customer support responsibilities with team leadership duties. This role requires strong organizational skills, sound judgment in prioritization, and the ability to serve as a trusted resource for team members and cross-functional partners. The Team Lead plays a critical role in maintaining service quality, ensuring SLA compliance, supporting account creation and maintenance activities, driving continuous improvement, and developing team capability through training, coaching, and knowledge management. This role serves as a primary escalation point and partners closely with supervisors and leadership to support operational excellence and a positive customer experience. Monitor team workload and assist with prioritization of account-related requests, escalations, and customer inquiries. Serve as a primary resource for team questions, issue resolution, and escalation support. Support new account creation, account maintenance requests, EDI setup activities, and customer onboarding processes. Monitor service levels and aging work requests to support SLA compliance. Review team queues and workloads, providing assistance, reassigning work, or escalating risks when appropriate. Provide coverage for agents who are out of office by overseeing critical pending work and customer-impacting items. Assist with complex customer account issues, exception requests, and high-priority escalations. Partner with Sales, Customer Operations, Credentialing, Customer Service, Finance, and other cross-functional teams to resolve customer needs. Monitor account setup and maintenance processes to identify opportunities for increased efficiency, quality, and customer satisfaction. Complete quality assurance reviews and support quality improvement initiatives. Facilitate training, coaching sessions, and knowledge-transfer activities. Onboard and train new hires, supporting successful integration into Account Enablement processes and systems. Maintain and update training materials, process documentation, job aids, and knowledge articles. Support implementation of process improvements, system enhancements, and operational projects. Assist leadership with reporting, trend analysis, workload monitoring, and operational readiness activities. Follow up on escalated customer requests and support timely communication with stakeholders. Execute special projects and additional duties as assigned by leadership. Key AbbVie Competencies Positive "all for one" approach to team priorities and deliverables. Builds strong relationships that enable collaboration and higher performance. Learns quickly, grasps the essence, and adapts to changing priorities and business needs. Demonstrates ownership and accountability for customer and operational outcomes. Creates a learning environment and is open to suggestions. Raises the bar and continuously seeks opportunities to improve processes and customer experiences. Displays sound judgment and professionalism in decision-making. Qualifications Education and Experience High School diploma required; Associate or Bachelor degree preferred. Customer operations, account management, customer service, account enablement, credentialing, onboarding, or related experience preferred. Previous leadership experience or demonstrated ability to lead. People leadership experience. Experience serving as a subject matter expert. Experience auditing records for accuracy. Experience with continuous improvement projects preferred. Medical Device or Pharmaceutical experience strongly preferred. Technical Skills Experience working with Microsoft Office Suite. SAP or other ERP experience preferred. Ability to learn and adapt to new technologies and changing processes. Leadership, Communication, and Operational Skills Skill in demonstrating a professional phone manner. Experience working in a team-oriented, collaborative environment. Ability to communicate effectively, orally and in writing, with employees and other internal and external contacts. Excellent organizational skills and ability to prioritize. Ability to take initiative and make decisions. Ability to effectively handle and lead multiple tasks or projects independently. Ability to perform accurate and complete work within deadlines, with or without direct supervision. Ability to retain and apply key details regarding eligibility and qualifications for multiple programs. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit -us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: -us/reasonable- accommodations.html
10/24/2026
Full time
Job Description Job Description Company Description About AbbVie At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit Follow Allergan Aesthetics on LinkedIn. Job Description The Account Enablement Team Lead serves as the operational backbone of the Account Enablement team, balancing hands-on customer support responsibilities with team leadership duties. This role requires strong organizational skills, sound judgment in prioritization, and the ability to serve as a trusted resource for team members and cross-functional partners. The Team Lead plays a critical role in maintaining service quality, ensuring SLA compliance, supporting account creation and maintenance activities, driving continuous improvement, and developing team capability through training, coaching, and knowledge management. This role serves as a primary escalation point and partners closely with supervisors and leadership to support operational excellence and a positive customer experience. Monitor team workload and assist with prioritization of account-related requests, escalations, and customer inquiries. Serve as a primary resource for team questions, issue resolution, and escalation support. Support new account creation, account maintenance requests, EDI setup activities, and customer onboarding processes. Monitor service levels and aging work requests to support SLA compliance. Review team queues and workloads, providing assistance, reassigning work, or escalating risks when appropriate. Provide coverage for agents who are out of office by overseeing critical pending work and customer-impacting items. Assist with complex customer account issues, exception requests, and high-priority escalations. Partner with Sales, Customer Operations, Credentialing, Customer Service, Finance, and other cross-functional teams to resolve customer needs. Monitor account setup and maintenance processes to identify opportunities for increased efficiency, quality, and customer satisfaction. Complete quality assurance reviews and support quality improvement initiatives. Facilitate training, coaching sessions, and knowledge-transfer activities. Onboard and train new hires, supporting successful integration into Account Enablement processes and systems. Maintain and update training materials, process documentation, job aids, and knowledge articles. Support implementation of process improvements, system enhancements, and operational projects. Assist leadership with reporting, trend analysis, workload monitoring, and operational readiness activities. Follow up on escalated customer requests and support timely communication with stakeholders. Execute special projects and additional duties as assigned by leadership. Key AbbVie Competencies Positive "all for one" approach to team priorities and deliverables. Builds strong relationships that enable collaboration and higher performance. Learns quickly, grasps the essence, and adapts to changing priorities and business needs. Demonstrates ownership and accountability for customer and operational outcomes. Creates a learning environment and is open to suggestions. Raises the bar and continuously seeks opportunities to improve processes and customer experiences. Displays sound judgment and professionalism in decision-making. Qualifications Education and Experience High School diploma required; Associate or Bachelor degree preferred. Customer operations, account management, customer service, account enablement, credentialing, onboarding, or related experience preferred. Previous leadership experience or demonstrated ability to lead. People leadership experience. Experience serving as a subject matter expert. Experience auditing records for accuracy. Experience with continuous improvement projects preferred. Medical Device or Pharmaceutical experience strongly preferred. Technical Skills Experience working with Microsoft Office Suite. SAP or other ERP experience preferred. Ability to learn and adapt to new technologies and changing processes. Leadership, Communication, and Operational Skills Skill in demonstrating a professional phone manner. Experience working in a team-oriented, collaborative environment. Ability to communicate effectively, orally and in writing, with employees and other internal and external contacts. Excellent organizational skills and ability to prioritize. Ability to take initiative and make decisions. Ability to effectively handle and lead multiple tasks or projects independently. Ability to perform accurate and complete work within deadlines, with or without direct supervision. Ability to retain and apply key details regarding eligibility and qualifications for multiple programs. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit -us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: -us/reasonable- accommodations.html
Job Description Job Description Analytic Partners is a global leader in commercial measurement and optimization, turning data into expertise for the world's largest brands for almost 25 years. Our holistic approach to decisioning is powered by our industry-leading platform and team of experts, who help leaders make better decisions, faster - unlocking business growth and creating powerful customer connections. With clients in 50+ countries and global offices across New York City, Miami, Dallas, Dublin, London, Paris, Singapore, Shanghai, Munich, Sydney, Melbourne, Charlottesville and Denver, we're growing fast. And we're looking for top talent to join us in shaping the future of analytics. To learn more about what we do, visit - and see why we're recognized as a Leader in the industry by independent research firms Forrester and Gartner. AP is looking for an experienced Business Analyst to work closely with the business and technology teams to bridge the gap between users and software. The Business Analyst will help support the product as well as understand, translate, and develop requirements for product enhancements. They will use tools such as JIRA to manage requests and requirements, develop delivery schedules, and communicate across broader teams. What we value in you: You've got positive energy and you're passionate about working with data. You're optimistic about the future of using data to make informed business decisions. You're never tired of learning and are always looking for ways to grow personally and professionally You thrive in collaborative work environments . You're both an active communicator and an eager listener - because let's face it, you can't have one without the other. You can pivot on the fly. Analytics is constantly changing, and we need to keep adapting and evolving that change too. What you worked on last month may not be what you work on today, and that excites you. You have a "can do" attitude. Our teams create high-quality work on quick timelines. Do you enjoy owning a problem and see it as an opportunity to innovate and challenge the status quo? We're all about harnessing innovation and are constantly looking for ways to improve You want to be part of a winning team. We're stronger together, and you're a person who embraces being pushed out of your comfort zone. What you'll be doing: Be a subject matter expert - develop deep knowledge of our data, platform, and dependencies on other systems; act as a trusted adviser for our project teams and customers and turn business requirements into feature specifications; support our project teams and customers in the understanding and usage of existing features Provide data collection, prep, and validation related support to project teams and customers Collaborate with project teams, customers, Product Managers, and Engineers to analyze and help resolve process and product related issues Conduct research and analysis to understand business, process, and product challenges; make recommendations on how to resolve issues Gather and analyze data to better understand needs and tracking against OKRs Write requirements, functional specifications, and other supporting documentation for new and updated features and functionality Test new and updated features and functionality. Work closely with Engineers on feature and functionality development to ensure alignment to specs. Work with QA Engineers to ensure successful planning of test strategy and test case execution. What we look for in you: Bachelor's or Master's degree in STEM, Economics, or Statistics 0-2 years of work experience as a Data Analyst or in a Product support role Knowledge of SQL, relational databases, data cloud platforms, or ETL tools Knowledge of Office 365 Excellent written and verbal communication skills Strong analytical and problem-solving skills. The ability to influence stakeholders and work closely with them to determine acceptable solutions. Excellent multitasking and time management skill to manage stakeholders and to meet tight deadlines Nice to have: Experience with Jira and Confluence Our Company values and culture: Our differentiator is - Our People! We hire the brightest talent and develop them into leaders. We foster a culture of PEOPLE, PASSION and GROWTH. People: We value our people, clients, and partners Passion: We love what we do Growth: Unlimited growth means unlimited potential AP is a client-focused, team-oriented organization where innovation and results are rewarded, and individuals can chart the course of their own careers. As a woman-owned and led company, this has meant supporting a meritocracy where everyone has opportunities to achieve their best and ensure we foster an environment of diversity, equity, and inclusion. In practice this means we will not only work to recruit a diverse workforce, but also maximize the full potential of all of our people. You can read more about our commitment to DEI here Additionally, Analytic Partners participates in the E-Verify program in certain locations, as required by law.
10/24/2026
Full time
Job Description Job Description Analytic Partners is a global leader in commercial measurement and optimization, turning data into expertise for the world's largest brands for almost 25 years. Our holistic approach to decisioning is powered by our industry-leading platform and team of experts, who help leaders make better decisions, faster - unlocking business growth and creating powerful customer connections. With clients in 50+ countries and global offices across New York City, Miami, Dallas, Dublin, London, Paris, Singapore, Shanghai, Munich, Sydney, Melbourne, Charlottesville and Denver, we're growing fast. And we're looking for top talent to join us in shaping the future of analytics. To learn more about what we do, visit - and see why we're recognized as a Leader in the industry by independent research firms Forrester and Gartner. AP is looking for an experienced Business Analyst to work closely with the business and technology teams to bridge the gap between users and software. The Business Analyst will help support the product as well as understand, translate, and develop requirements for product enhancements. They will use tools such as JIRA to manage requests and requirements, develop delivery schedules, and communicate across broader teams. What we value in you: You've got positive energy and you're passionate about working with data. You're optimistic about the future of using data to make informed business decisions. You're never tired of learning and are always looking for ways to grow personally and professionally You thrive in collaborative work environments . You're both an active communicator and an eager listener - because let's face it, you can't have one without the other. You can pivot on the fly. Analytics is constantly changing, and we need to keep adapting and evolving that change too. What you worked on last month may not be what you work on today, and that excites you. You have a "can do" attitude. Our teams create high-quality work on quick timelines. Do you enjoy owning a problem and see it as an opportunity to innovate and challenge the status quo? We're all about harnessing innovation and are constantly looking for ways to improve You want to be part of a winning team. We're stronger together, and you're a person who embraces being pushed out of your comfort zone. What you'll be doing: Be a subject matter expert - develop deep knowledge of our data, platform, and dependencies on other systems; act as a trusted adviser for our project teams and customers and turn business requirements into feature specifications; support our project teams and customers in the understanding and usage of existing features Provide data collection, prep, and validation related support to project teams and customers Collaborate with project teams, customers, Product Managers, and Engineers to analyze and help resolve process and product related issues Conduct research and analysis to understand business, process, and product challenges; make recommendations on how to resolve issues Gather and analyze data to better understand needs and tracking against OKRs Write requirements, functional specifications, and other supporting documentation for new and updated features and functionality Test new and updated features and functionality. Work closely with Engineers on feature and functionality development to ensure alignment to specs. Work with QA Engineers to ensure successful planning of test strategy and test case execution. What we look for in you: Bachelor's or Master's degree in STEM, Economics, or Statistics 0-2 years of work experience as a Data Analyst or in a Product support role Knowledge of SQL, relational databases, data cloud platforms, or ETL tools Knowledge of Office 365 Excellent written and verbal communication skills Strong analytical and problem-solving skills. The ability to influence stakeholders and work closely with them to determine acceptable solutions. Excellent multitasking and time management skill to manage stakeholders and to meet tight deadlines Nice to have: Experience with Jira and Confluence Our Company values and culture: Our differentiator is - Our People! We hire the brightest talent and develop them into leaders. We foster a culture of PEOPLE, PASSION and GROWTH. People: We value our people, clients, and partners Passion: We love what we do Growth: Unlimited growth means unlimited potential AP is a client-focused, team-oriented organization where innovation and results are rewarded, and individuals can chart the course of their own careers. As a woman-owned and led company, this has meant supporting a meritocracy where everyone has opportunities to achieve their best and ensure we foster an environment of diversity, equity, and inclusion. In practice this means we will not only work to recruit a diverse workforce, but also maximize the full potential of all of our people. You can read more about our commitment to DEI here Additionally, Analytic Partners participates in the E-Verify program in certain locations, as required by law.