This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs JOB SUMMARY: The Senior Audio Visual (AV) Engineer leads the design, implementation, and support of enterprise-grade AV and conferencing systems across our global corporate offices. This role is critical in ensuring seamless communication and collaboration experiences for our employees and stakeholders. The ideal candidate will have deep expertise in AV technologies, conferencing platforms, and infrastructure, with a strategic mindset to evaluate and implement new standards globally. Collaborates with Product/Platform Owner, Business Partners and Product Team and Cross Functional Teams to deliver timely and with quality as per the specific need of stories. Supports user stories focused on configuring package software or performing other highly technical tasks for the agile team. RESPONSIBILITIES: Oversee the operation, maintenance, and lifecycle management of all AV equipment and systems, including conference rooms, auditoriums, and collaboration spaces. Provide expert-level support for platforms including Cisco Call Manager, Webex, Microsoft Teams, Crestron, and other enterprise AV solutions. Provide Tier 3 support for AV issues, including diagnostics, root cause analysis, and resolution. Evaluate emerging AV technologies and recommend scalable solutions. Develop and implement global AV standards and best practices across all locations. Lead AV-related projects including new installations, upgrades, and integrations. Collaborate with internal stakeholders and external vendors to ensure successful delivery. Maintain detailed documentation of AV systems, configurations, and procedures. Provide regular reports on system performance, incidents, and improvement opportunities. Review required documentation to communicate information to deployment, maintenance, service and business teams Actively suggests solutions to drive down technical debt. Provides mentorship to junior FAs and BAs through Community of Practice and other informal forums. Lead functional analysis for the domain related to Mergers & Acquisitions & Foldouts Lead SME around product(s) function and works with Product Owner and Business Partners to refine requirements/functionality Education: Bachelor's Degree in Computer Science or equivalent for the specific roles responsibilities Mandatory Experience: 5-8 years of experience in configuration of software packages or and application development is a nice to have, not required for a Sr Functional Analyst Strong knowledge of continuous integration / continuous delivery practices Skills and Competencies: Expert knowledge of Cisco Call Manager, Webex, Microsoft Teams, Crestron, and AV-over-IP technologies. Strong understanding of AV networking, signal flow, and integration with IT infrastructure. Experience with global AV deployments and standardization. Relevant certifications (e.g., CTS, Crestron, Cisco, Microsoft) are a plus. Demonstrated "agile-development" mindset with strong customer-focus & results-orientation Ability to excel in a fast paced agile environment, adapt to shifting urgencies, manage multiple priorities and meet deadlines Excellent communication skills to effectively manage key business stakeholder relationships, and where required - customer and supplier partnerships/relationships Highly proficient in teamwork and collaboration skills
10/26/2026
Full time
This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs JOB SUMMARY: The Senior Audio Visual (AV) Engineer leads the design, implementation, and support of enterprise-grade AV and conferencing systems across our global corporate offices. This role is critical in ensuring seamless communication and collaboration experiences for our employees and stakeholders. The ideal candidate will have deep expertise in AV technologies, conferencing platforms, and infrastructure, with a strategic mindset to evaluate and implement new standards globally. Collaborates with Product/Platform Owner, Business Partners and Product Team and Cross Functional Teams to deliver timely and with quality as per the specific need of stories. Supports user stories focused on configuring package software or performing other highly technical tasks for the agile team. RESPONSIBILITIES: Oversee the operation, maintenance, and lifecycle management of all AV equipment and systems, including conference rooms, auditoriums, and collaboration spaces. Provide expert-level support for platforms including Cisco Call Manager, Webex, Microsoft Teams, Crestron, and other enterprise AV solutions. Provide Tier 3 support for AV issues, including diagnostics, root cause analysis, and resolution. Evaluate emerging AV technologies and recommend scalable solutions. Develop and implement global AV standards and best practices across all locations. Lead AV-related projects including new installations, upgrades, and integrations. Collaborate with internal stakeholders and external vendors to ensure successful delivery. Maintain detailed documentation of AV systems, configurations, and procedures. Provide regular reports on system performance, incidents, and improvement opportunities. Review required documentation to communicate information to deployment, maintenance, service and business teams Actively suggests solutions to drive down technical debt. Provides mentorship to junior FAs and BAs through Community of Practice and other informal forums. Lead functional analysis for the domain related to Mergers & Acquisitions & Foldouts Lead SME around product(s) function and works with Product Owner and Business Partners to refine requirements/functionality Education: Bachelor's Degree in Computer Science or equivalent for the specific roles responsibilities Mandatory Experience: 5-8 years of experience in configuration of software packages or and application development is a nice to have, not required for a Sr Functional Analyst Strong knowledge of continuous integration / continuous delivery practices Skills and Competencies: Expert knowledge of Cisco Call Manager, Webex, Microsoft Teams, Crestron, and AV-over-IP technologies. Strong understanding of AV networking, signal flow, and integration with IT infrastructure. Experience with global AV deployments and standardization. Relevant certifications (e.g., CTS, Crestron, Cisco, Microsoft) are a plus. Demonstrated "agile-development" mindset with strong customer-focus & results-orientation Ability to excel in a fast paced agile environment, adapt to shifting urgencies, manage multiple priorities and meet deadlines Excellent communication skills to effectively manage key business stakeholder relationships, and where required - customer and supplier partnerships/relationships Highly proficient in teamwork and collaboration skills
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure - large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We're looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security. This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don't yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You'll go especially deep across three areas - secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security - and you'll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management. WHAT YOU'LL DO Set the technical direction (leadership & standards): Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on - turning point-in-time fixes into durable, org-wide patterns Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes Lead cross-functional security initiatives end to end - scope, timeline, stakeholders, and delivery - guiding technical debates to a decision and owning the result Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt Secure architecture & threat modeling: Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering - making it a repeatable, scalable practice rather than a one-off exercise Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it Detection engineering, incident response & automation: Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP - and codify what you learn into standard IR playbooks and preventative controls Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow - scanning, triage, prioritization, and remediation - for cloud assets Kubernetes & platform security: Own the security of our self-managed Kubernetes environments - control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications WHO YOU ARE You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you - through mentorship, review, and the standards you set - and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle - what you tried, what broke, and what you'd do differently. THE FEW HARD PREREQUISITES: These are the genuinely pass/fail requirements: Several years owning cloud security in production - on-call for it, not adjacent to it Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes You read and write code (Python, TF) For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades . click apply for full job details
10/26/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure - large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We're looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security. This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don't yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You'll go especially deep across three areas - secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security - and you'll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management. WHAT YOU'LL DO Set the technical direction (leadership & standards): Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on - turning point-in-time fixes into durable, org-wide patterns Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes Lead cross-functional security initiatives end to end - scope, timeline, stakeholders, and delivery - guiding technical debates to a decision and owning the result Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt Secure architecture & threat modeling: Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering - making it a repeatable, scalable practice rather than a one-off exercise Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it Detection engineering, incident response & automation: Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP - and codify what you learn into standard IR playbooks and preventative controls Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow - scanning, triage, prioritization, and remediation - for cloud assets Kubernetes & platform security: Own the security of our self-managed Kubernetes environments - control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications WHO YOU ARE You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you - through mentorship, review, and the standards you set - and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle - what you tried, what broke, and what you'd do differently. THE FEW HARD PREREQUISITES: These are the genuinely pass/fail requirements: Several years owning cloud security in production - on-call for it, not adjacent to it Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes You read and write code (Python, TF) For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades . click apply for full job details
Job Description Job Description About Agile Defense At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests. Title: Mobility Analysts, Mobility Engineers, VTC Analysts & Senior VTC Engineers (CBP) Clearance: Active CBP Background Investigation (CBP BI) and EOD strongly preferred. We can begin processing for candidates who do not hold one. Citizenship: U.S. Citizenship required Location: Ashburn, VA Salary Range: Pending Travel: As needed The Work U.S. Customs and Border Protection runs continuous operations across more than 300 land, air, and sea ports of entry, plus Border Patrol stations and the Air and Marine Operations Center. Most of the people doing that work are nowhere near a help desk. They are at a checkpoint, in a vehicle, at a remote station, or on a call connecting sites hours apart. When a device will not enroll or a room system will not join, nobody walks down the hall to get it fixed, and the work waits. We are hiring on two tracks. Mobility covers the devices people carry and the platform that manages them. VTC and unified communications covers room systems, conferencing platforms, and the calls that hold a distributed organization together. You will work alongside network engineers, cloud engineers, security staff, and field deployment teams, because most of what breaks here breaks at a seam between them. One thing is worth knowing before you apply. These roles sit close to the people who use the equipment, and the balance between hands-on support and engineering varies by role and by week. Whichever side you lean toward, this work gets judged on whether somebody in the field can do their job, not on how the design looks on paper. What Success Looks Like Objective 1: Keep devices and rooms working for people who cannot walk to a help desk Issues get resolved without the user explaining the same problem to three people. Problems at remote sites get solved remotely, or the site visit is planned rather than reactive. Somebody reporting a problem in non-technical terms gets an answer they can act on. Recurring failures get traced to a cause and closed, rather than reset and re-reported the following month. Objective 2: Cut the number of problems that reach a user at all Enrollment, provisioning, and updates happen without somebody touching each device. Configuration standards exist for endpoints and room systems, and what is deployed matches them. Capacity, licensing, and lifecycle get handled before somebody is blocked by one of them. Objective 3: Make the supported tools good enough that people stop working around them Users pick the supported device and the supported conferencing path because it works, not because policy tells them to. Requests for exceptions and one-off configurations fall, because the standard build covers the need. Where a workaround exists, you can say why, and either remove the cause or record it as a known limit. Where You'd Fit Two tracks, each with its own levels. The tracks are not a hierarchy: a VTC analyst is not a step above or below a mobility analyst. Pick the track that matches what you have done, tell us where you think you land, and we will talk about it. Mobility track Mobility Analyst. You work device, enrollment, and access issues inside established standards. You decide what you can resolve and what needs engineering, and you escalate before one user's problem becomes a site's problem. Mobility Engineer. You own the mobile estate's configuration, its management platform, and how changes reach devices. You make routine policy calls yourself and bring the ones that change what users experience to a review. VTC and unified communications track VTC Analyst. You work conferencing and room system issues, including supporting events where a failure is visible to everyone on the call. You decide what you can fix in the moment and what needs a design change. Senior VTC Engineer. You own how conferencing works across sites, including the parts that depend on the network and the cloud. You set the standards others deploy against and take the faults nobody has diagnosed yet. What You Bring Preferred Experience You have supported an endpoint or conferencing estate where the users could not come to you. You have run a device management platform at scale, including enrollment, policy, and update rollout. You have made conferencing work over constrained or unreliable network paths, and can describe what you changed to get there. You have supported events where a failure would have been visible to leadership, and can say what you do differently to prepare for one. You hold an active CBP BI, a fitness determination at another DHS component, or an active DoD clearance. Any of these shortens your start date. You have worked where device configuration is governed by security policy rather than by what would be convenient for users. You work across more than one vendor's platform and are not dependent on a single management console. A note on timing We are staffing this program now. If you already hold an active CBP BI and EOD, your start date is short and a $10,000 signing bonus comes with the role, payable after 90 days under standard terms. We would like to talk this week. If you do not, we can begin processing a CBP BI for you. That takes months rather than weeks, so applying now means joining a pipeline rather than starting immediately. We would rather tell you that up front than have you find out after you apply. Employee Benefits Agile's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Learning and Development opportunities as well as other optional benefit elections. Our Core Values Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do. Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated. Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support. Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task. Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges. Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
10/26/2026
Full time
Job Description Job Description About Agile Defense At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests. Title: Mobility Analysts, Mobility Engineers, VTC Analysts & Senior VTC Engineers (CBP) Clearance: Active CBP Background Investigation (CBP BI) and EOD strongly preferred. We can begin processing for candidates who do not hold one. Citizenship: U.S. Citizenship required Location: Ashburn, VA Salary Range: Pending Travel: As needed The Work U.S. Customs and Border Protection runs continuous operations across more than 300 land, air, and sea ports of entry, plus Border Patrol stations and the Air and Marine Operations Center. Most of the people doing that work are nowhere near a help desk. They are at a checkpoint, in a vehicle, at a remote station, or on a call connecting sites hours apart. When a device will not enroll or a room system will not join, nobody walks down the hall to get it fixed, and the work waits. We are hiring on two tracks. Mobility covers the devices people carry and the platform that manages them. VTC and unified communications covers room systems, conferencing platforms, and the calls that hold a distributed organization together. You will work alongside network engineers, cloud engineers, security staff, and field deployment teams, because most of what breaks here breaks at a seam between them. One thing is worth knowing before you apply. These roles sit close to the people who use the equipment, and the balance between hands-on support and engineering varies by role and by week. Whichever side you lean toward, this work gets judged on whether somebody in the field can do their job, not on how the design looks on paper. What Success Looks Like Objective 1: Keep devices and rooms working for people who cannot walk to a help desk Issues get resolved without the user explaining the same problem to three people. Problems at remote sites get solved remotely, or the site visit is planned rather than reactive. Somebody reporting a problem in non-technical terms gets an answer they can act on. Recurring failures get traced to a cause and closed, rather than reset and re-reported the following month. Objective 2: Cut the number of problems that reach a user at all Enrollment, provisioning, and updates happen without somebody touching each device. Configuration standards exist for endpoints and room systems, and what is deployed matches them. Capacity, licensing, and lifecycle get handled before somebody is blocked by one of them. Objective 3: Make the supported tools good enough that people stop working around them Users pick the supported device and the supported conferencing path because it works, not because policy tells them to. Requests for exceptions and one-off configurations fall, because the standard build covers the need. Where a workaround exists, you can say why, and either remove the cause or record it as a known limit. Where You'd Fit Two tracks, each with its own levels. The tracks are not a hierarchy: a VTC analyst is not a step above or below a mobility analyst. Pick the track that matches what you have done, tell us where you think you land, and we will talk about it. Mobility track Mobility Analyst. You work device, enrollment, and access issues inside established standards. You decide what you can resolve and what needs engineering, and you escalate before one user's problem becomes a site's problem. Mobility Engineer. You own the mobile estate's configuration, its management platform, and how changes reach devices. You make routine policy calls yourself and bring the ones that change what users experience to a review. VTC and unified communications track VTC Analyst. You work conferencing and room system issues, including supporting events where a failure is visible to everyone on the call. You decide what you can fix in the moment and what needs a design change. Senior VTC Engineer. You own how conferencing works across sites, including the parts that depend on the network and the cloud. You set the standards others deploy against and take the faults nobody has diagnosed yet. What You Bring Preferred Experience You have supported an endpoint or conferencing estate where the users could not come to you. You have run a device management platform at scale, including enrollment, policy, and update rollout. You have made conferencing work over constrained or unreliable network paths, and can describe what you changed to get there. You have supported events where a failure would have been visible to leadership, and can say what you do differently to prepare for one. You hold an active CBP BI, a fitness determination at another DHS component, or an active DoD clearance. Any of these shortens your start date. You have worked where device configuration is governed by security policy rather than by what would be convenient for users. You work across more than one vendor's platform and are not dependent on a single management console. A note on timing We are staffing this program now. If you already hold an active CBP BI and EOD, your start date is short and a $10,000 signing bonus comes with the role, payable after 90 days under standard terms. We would like to talk this week. If you do not, we can begin processing a CBP BI for you. That takes months rather than weeks, so applying now means joining a pipeline rather than starting immediately. We would rather tell you that up front than have you find out after you apply. Employee Benefits Agile's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Learning and Development opportunities as well as other optional benefit elections. Our Core Values Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do. Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated. Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support. Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task. Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges. Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure - large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We're looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security. This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don't yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You'll go especially deep across three areas - secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security - and you'll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management. WHAT YOU'LL DO Set the technical direction (leadership & standards): Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on - turning point-in-time fixes into durable, org-wide patterns Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes Lead cross-functional security initiatives end to end - scope, timeline, stakeholders, and delivery - guiding technical debates to a decision and owning the result Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt Secure architecture & threat modeling: Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering - making it a repeatable, scalable practice rather than a one-off exercise Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it Detection engineering, incident response & automation: Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP - and codify what you learn into standard IR playbooks and preventative controls Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow - scanning, triage, prioritization, and remediation - for cloud assets Kubernetes & platform security: Own the security of our self-managed Kubernetes environments - control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications WHO YOU ARE You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you - through mentorship, review, and the standards you set - and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle - what you tried, what broke, and what you'd do differently. THE FEW HARD PREREQUISITES: These are the genuinely pass/fail requirements: Several years owning cloud security in production - on-call for it, not adjacent to it Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes You read and write code (Python, TF) For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades . click apply for full job details
10/26/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure - large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We're looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security. This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don't yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You'll go especially deep across three areas - secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security - and you'll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management. WHAT YOU'LL DO Set the technical direction (leadership & standards): Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on - turning point-in-time fixes into durable, org-wide patterns Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes Lead cross-functional security initiatives end to end - scope, timeline, stakeholders, and delivery - guiding technical debates to a decision and owning the result Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt Secure architecture & threat modeling: Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering - making it a repeatable, scalable practice rather than a one-off exercise Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it Detection engineering, incident response & automation: Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP - and codify what you learn into standard IR playbooks and preventative controls Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow - scanning, triage, prioritization, and remediation - for cloud assets Kubernetes & platform security: Own the security of our self-managed Kubernetes environments - control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications WHO YOU ARE You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you - through mentorship, review, and the standards you set - and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle - what you tried, what broke, and what you'd do differently. THE FEW HARD PREREQUISITES: These are the genuinely pass/fail requirements: Several years owning cloud security in production - on-call for it, not adjacent to it Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes You read and write code (Python, TF) For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades . click apply for full job details
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure - large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We're looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security. This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don't yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You'll go especially deep across three areas - secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security - and you'll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management. WHAT YOU'LL DO Set the technical direction (leadership & standards): Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on - turning point-in-time fixes into durable, org-wide patterns Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes Lead cross-functional security initiatives end to end - scope, timeline, stakeholders, and delivery - guiding technical debates to a decision and owning the result Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt Secure architecture & threat modeling: Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering - making it a repeatable, scalable practice rather than a one-off exercise Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it Detection engineering, incident response & automation: Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP - and codify what you learn into standard IR playbooks and preventative controls Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow - scanning, triage, prioritization, and remediation - for cloud assets Kubernetes & platform security: Own the security of our self-managed Kubernetes environments - control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications WHO YOU ARE You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you - through mentorship, review, and the standards you set - and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle - what you tried, what broke, and what you'd do differently. THE FEW HARD PREREQUISITES: These are the genuinely pass/fail requirements: Several years owning cloud security in production - on-call for it, not adjacent to it Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes You read and write code (Python, TF) For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades . click apply for full job details
10/26/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure - large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We're looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security. This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don't yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You'll go especially deep across three areas - secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security - and you'll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management. WHAT YOU'LL DO Set the technical direction (leadership & standards): Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on - turning point-in-time fixes into durable, org-wide patterns Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes Lead cross-functional security initiatives end to end - scope, timeline, stakeholders, and delivery - guiding technical debates to a decision and owning the result Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt Secure architecture & threat modeling: Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering - making it a repeatable, scalable practice rather than a one-off exercise Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it Detection engineering, incident response & automation: Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP - and codify what you learn into standard IR playbooks and preventative controls Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow - scanning, triage, prioritization, and remediation - for cloud assets Kubernetes & platform security: Own the security of our self-managed Kubernetes environments - control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications WHO YOU ARE You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you - through mentorship, review, and the standards you set - and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle - what you tried, what broke, and what you'd do differently. THE FEW HARD PREREQUISITES: These are the genuinely pass/fail requirements: Several years owning cloud security in production - on-call for it, not adjacent to it Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes You read and write code (Python, TF) For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades . click apply for full job details
Description: All applicants must be located in, or willing to commute to Dayton, OH. Relocation is not available. This is not a remote position. At FC Industries, we believe that your success is our success. Since our founding in 1972, we've grown from a small family business into a thriving manufacturing organization with more than 390,000 square feet of space. Now in our second generation of family ownership and leadership, we continue to invest in our people, our facilities, and the technology that drives us forward. We're continuing to invest in advanced manufacturing equipment, automation, and new technology to support our growth. That means our business systems are more important than ever. We're looking for a Senior IT Systems Developer who can help us connect our technology, improve how we work, and build solutions that support the future of our entire organization. About the Role: FC Industries is seeking a Senior Epicor Kinetic Developer to serve as our internal technical expert for Epicor. This hands-on role develops custom applications, extends business logic, builds integrations, and resolves complex issues within our Epicor Kinetic environment. You will work with IT leadership and business teams to translate operational needs into reliable, maintainable ERP solutions. You should understand how Epicor works beneath the screen: its data relationships, business objects, transaction flow, and customization tools. One day you may build a custom application in Epicor; another, you may investigate a system issue or help our Data Analyst develop a Power BI report by identifying the right data and explaining the business logic behind it. Benefits of being a Senior Epicor Kinetic Developer: Medical, Dental, Vision Insurance HSA with Company Seed Money Life insurance and disability plans Immediate holiday pay Paid Time Off 401k retirement savings with company match Pay for school with 100% tuition reimbursement (books included!) On-site café/convenience store Weekly paychecks Free on-site wellness coaching and YMCA discount Corporate partner discounts through Verizon, Chrysler, GM, and Working Advantage Fun perks such as gift cards, 50/50 drawings, picnics, holiday parties, employee appreciation days and more! Essential Functions: Serve as the primary technical resource for Epicor Kinetic architecture, data structures, business objects, and customization tools. Design, build, test, deploy, and maintain custom Epicor applications, screens, and dashboards using Kinetic Application Studio. Develop Business Process Management (BPM) directives and Epicor Functions to automate workflows, validate transactions, and implement reusable business logic. Build, optimize, and document Business Activity Queries (BAQs), calculated fields, and user-defined data structures to support business requirements. Design and support integrations between Epicor and other business or manufacturing systems using REST APIs, business objects, and approved integration tools. Partner with the Data Analyst on Power BI reporting. Identify source data, explain table relationships and transaction logic, build reliable datasets, and validate results against Epicor transactions. Assist with report development, data modeling, and data quality or refresh issues as needed. Diagnose complex application, workflow, integration, performance, and data issues; determine root causes and coordinate resolution with Epicor support and external vendors. Gather requirements from business teams, evaluate standard Epicor functionality, and recommend appropriate configurations, customizations, or integrations. Support Epicor implementations, migrations, upgrades, and release validation, including regression testing of customizations, integrations, and reporting dependencies. Document solution designs, code, dependencies, and test results. Maintain version control and controlled deployments between development, test, and production environments. Apply appropriate permissions, secure API access, and supported development methods that protect data integrity and maintainability in a cloud-hosted ERP environment. Share Epicor technical knowledge with IT and business teams to strengthen internal capability and ongoing support. Requirements: Required Qualifications: 7+ years of ERP or enterprise application development experience, including substantial hands-on Epicor ERP development and recent production experience with Epicor Kinetic. U.S. Citizenship Required: Due to FC Industries' work supporting Department of Defense (DoD) programs and applicable regulatory compliance requirements, applicants must be U.S. citizens Proven ability to independently deliver Epicor solutions using Application Studio, BPMs, BAQs, and Epicor Functions. Strong understanding of the Epicor data model, business objects, table relationships, and transaction flow. C# development experience for Epicor business logic or integrations, with working knowledge of .NET. Working knowledge of relational databases and SQL query logic, with experience retrieving and validating Epicor data through BAQs, APIs, and approved data access methods. Experience with REST APIs, JSON, web services, authentication, and system integration patterns. Strong problem-solving and communication skills, with the ability to manage priorities, document work, and collaborate with technical and nontechnical colleagues. Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field, or an equivalent combination of education and relevant experience. Preferred Qualifications: Manufacturing industry experience, including Epicor workflows for orders, jobs, purchasing, inventory, and financial transactions. Experience with cloud-hosted Epicor environments, upgrades, and implementations across multiple companies or sites. Microsoft Power BI experience, including data modeling, Power Query, or DAX; experience with Epicor reporting tools such as SQL Server Reporting Services (SSRS). Experience using Microsoft Power Apps and Power Automate to extend or integrate with Epicor. PI6426b37ad6-
10/26/2026
Full time
Description: All applicants must be located in, or willing to commute to Dayton, OH. Relocation is not available. This is not a remote position. At FC Industries, we believe that your success is our success. Since our founding in 1972, we've grown from a small family business into a thriving manufacturing organization with more than 390,000 square feet of space. Now in our second generation of family ownership and leadership, we continue to invest in our people, our facilities, and the technology that drives us forward. We're continuing to invest in advanced manufacturing equipment, automation, and new technology to support our growth. That means our business systems are more important than ever. We're looking for a Senior IT Systems Developer who can help us connect our technology, improve how we work, and build solutions that support the future of our entire organization. About the Role: FC Industries is seeking a Senior Epicor Kinetic Developer to serve as our internal technical expert for Epicor. This hands-on role develops custom applications, extends business logic, builds integrations, and resolves complex issues within our Epicor Kinetic environment. You will work with IT leadership and business teams to translate operational needs into reliable, maintainable ERP solutions. You should understand how Epicor works beneath the screen: its data relationships, business objects, transaction flow, and customization tools. One day you may build a custom application in Epicor; another, you may investigate a system issue or help our Data Analyst develop a Power BI report by identifying the right data and explaining the business logic behind it. Benefits of being a Senior Epicor Kinetic Developer: Medical, Dental, Vision Insurance HSA with Company Seed Money Life insurance and disability plans Immediate holiday pay Paid Time Off 401k retirement savings with company match Pay for school with 100% tuition reimbursement (books included!) On-site café/convenience store Weekly paychecks Free on-site wellness coaching and YMCA discount Corporate partner discounts through Verizon, Chrysler, GM, and Working Advantage Fun perks such as gift cards, 50/50 drawings, picnics, holiday parties, employee appreciation days and more! Essential Functions: Serve as the primary technical resource for Epicor Kinetic architecture, data structures, business objects, and customization tools. Design, build, test, deploy, and maintain custom Epicor applications, screens, and dashboards using Kinetic Application Studio. Develop Business Process Management (BPM) directives and Epicor Functions to automate workflows, validate transactions, and implement reusable business logic. Build, optimize, and document Business Activity Queries (BAQs), calculated fields, and user-defined data structures to support business requirements. Design and support integrations between Epicor and other business or manufacturing systems using REST APIs, business objects, and approved integration tools. Partner with the Data Analyst on Power BI reporting. Identify source data, explain table relationships and transaction logic, build reliable datasets, and validate results against Epicor transactions. Assist with report development, data modeling, and data quality or refresh issues as needed. Diagnose complex application, workflow, integration, performance, and data issues; determine root causes and coordinate resolution with Epicor support and external vendors. Gather requirements from business teams, evaluate standard Epicor functionality, and recommend appropriate configurations, customizations, or integrations. Support Epicor implementations, migrations, upgrades, and release validation, including regression testing of customizations, integrations, and reporting dependencies. Document solution designs, code, dependencies, and test results. Maintain version control and controlled deployments between development, test, and production environments. Apply appropriate permissions, secure API access, and supported development methods that protect data integrity and maintainability in a cloud-hosted ERP environment. Share Epicor technical knowledge with IT and business teams to strengthen internal capability and ongoing support. Requirements: Required Qualifications: 7+ years of ERP or enterprise application development experience, including substantial hands-on Epicor ERP development and recent production experience with Epicor Kinetic. U.S. Citizenship Required: Due to FC Industries' work supporting Department of Defense (DoD) programs and applicable regulatory compliance requirements, applicants must be U.S. citizens Proven ability to independently deliver Epicor solutions using Application Studio, BPMs, BAQs, and Epicor Functions. Strong understanding of the Epicor data model, business objects, table relationships, and transaction flow. C# development experience for Epicor business logic or integrations, with working knowledge of .NET. Working knowledge of relational databases and SQL query logic, with experience retrieving and validating Epicor data through BAQs, APIs, and approved data access methods. Experience with REST APIs, JSON, web services, authentication, and system integration patterns. Strong problem-solving and communication skills, with the ability to manage priorities, document work, and collaborate with technical and nontechnical colleagues. Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field, or an equivalent combination of education and relevant experience. Preferred Qualifications: Manufacturing industry experience, including Epicor workflows for orders, jobs, purchasing, inventory, and financial transactions. Experience with cloud-hosted Epicor environments, upgrades, and implementations across multiple companies or sites. Microsoft Power BI experience, including data modeling, Power Query, or DAX; experience with Epicor reporting tools such as SQL Server Reporting Services (SSRS). Experience using Microsoft Power Apps and Power Automate to extend or integrate with Epicor. PI6426b37ad6-
Job Description We have a great opening for a hands-on technical Application Analyst. This Senior Technical Application Analyst is a full-time staff position created to ensure that our application system is meeting the need of our customers. The role will focus on analysis, diagnosis, resolution of application errors and problems, working closely with client and stakeholders to ensure continuous improvements and application support. This role does require technical experience with SQL and API integrations well as experience with ticketing systems (JIRA, Service Now, etc). Responsibilities: This person will work closely with stakeholders and demonstrate professional knowledge to ensure that the work products and deliverables are of the highest caliber to ensure client satisfaction. Triages issues and resolve or escalate to other teams as required. Track, triage and resolve reported defects and support client configuration questions Prepares and resolves escalated outages Take a role as the subject matter expert to review operational workflows of high degree of complexity and/or for multiple departments, identifying problems and developing improvements, modifications and enhancements. Coordinate configuration and/or code deployments as necessary Facilitate weekly client meetings, work through priority issues, and plan future initiatives Assist with the prioritization of initiatives by providing recommendations, documenting risks, and outlining mitigation strategies Coordinate the work of both support and development resources when required Collaborate to identify changes in scope in accordance with change control procedures Allocate, and approve resource bookings and manage time in time reporting system Collaborate to meet Service Level Agreements for assigned customers Requirements: 5 years of experience as a technically capable Application Analyst in the healthcare or healthcare insurance industry Experience with ticketing systems (JIRA, or other) required Experience created SQL queries and integration APIs (REST, FHIR etc) Excellent customer service skills, supporting clients via email, phone, video Demonstrated ability to troubleshoot and resolve system / procedural issues. Experience with deployment processes preferred Working knowledge of the healthcare industry (Medicaid, Medicare, and Commercial) and understanding of related compliance and quality aspects Self-starter, with strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction Proficient technical understanding: ability to demonstrate knowledge of software development life cycle, application design, integration, and hosting technologies
10/25/2026
Full time
Job Description We have a great opening for a hands-on technical Application Analyst. This Senior Technical Application Analyst is a full-time staff position created to ensure that our application system is meeting the need of our customers. The role will focus on analysis, diagnosis, resolution of application errors and problems, working closely with client and stakeholders to ensure continuous improvements and application support. This role does require technical experience with SQL and API integrations well as experience with ticketing systems (JIRA, Service Now, etc). Responsibilities: This person will work closely with stakeholders and demonstrate professional knowledge to ensure that the work products and deliverables are of the highest caliber to ensure client satisfaction. Triages issues and resolve or escalate to other teams as required. Track, triage and resolve reported defects and support client configuration questions Prepares and resolves escalated outages Take a role as the subject matter expert to review operational workflows of high degree of complexity and/or for multiple departments, identifying problems and developing improvements, modifications and enhancements. Coordinate configuration and/or code deployments as necessary Facilitate weekly client meetings, work through priority issues, and plan future initiatives Assist with the prioritization of initiatives by providing recommendations, documenting risks, and outlining mitigation strategies Coordinate the work of both support and development resources when required Collaborate to identify changes in scope in accordance with change control procedures Allocate, and approve resource bookings and manage time in time reporting system Collaborate to meet Service Level Agreements for assigned customers Requirements: 5 years of experience as a technically capable Application Analyst in the healthcare or healthcare insurance industry Experience with ticketing systems (JIRA, or other) required Experience created SQL queries and integration APIs (REST, FHIR etc) Excellent customer service skills, supporting clients via email, phone, video Demonstrated ability to troubleshoot and resolve system / procedural issues. Experience with deployment processes preferred Working knowledge of the healthcare industry (Medicaid, Medicare, and Commercial) and understanding of related compliance and quality aspects Self-starter, with strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction Proficient technical understanding: ability to demonstrate knowledge of software development life cycle, application design, integration, and hosting technologies
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO As a Senior Security Engineer on the Enterprise Security team, you'll protect Braze employees, their devices, and our work locations. You'll investigate malware and advanced threats, secure our SaaS applications, harden internal configurations, propose security architecture improvements, and build the alerts and reports that keep the team ahead of risk. You'll own core security infrastructure that sits at the center of Enterprise Security operations and works closely with Cloud Security, App Security, and Information Technology. That means developing and enforcing policies, expanding our SIEM capabilities with partners across the business, and evaluating vendor and partner technologies for security gaps. Your day-to-day spans threat and malware investigations, SaaS security, AI security, architecture review, MDM, communications management, and vulnerability remediation. You'll secure communications, support compliance efforts, and automate wherever it reduces toil. You'll work both independently and cross-functionally, and you'll mentor junior engineers on security fundamentals. You'll have the opportunity to implement DLP where needed as well as secure AI as it develops and is used to drive business function. As a senior team member, you'll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents. Responsibilities: Design, implement, and operate security solutions that protect Braze's employees, devices, and infrastructure, scaling them as the organization grows Expand SIEM and automation capabilities: build and tune detections, improve alerting, and automate detection and reporting pipelines, including prioritizing data ingestion and keeping systems healthy Review and govern MCP and AI agent integrations, set controls for AI-assisted coding environments, and define policy for autonomous AI tooling across the company Secure SaaS applications and internal systems through policy design, control enforcement, and configuration hardening Lead security activities across the enterprise stack, including vulnerability testing and analysis, security event investigation, and evaluation of new tools and technologies to reduce business risk Serve as a key decision maker on internal product and system deployments, and ensure teams build in line with security policy and best practice Act as a secondary resource for adjacent domains, (AppSec, compliance, cloud security, system security) in a fast-moving environment Participate in an on-call rotation and partner with IT, Devops, Escalations, and other members of security to respond to critical incidents and escalations Experience maintaining corporate MDM on macbooks, and mobile devices Experience in scripting and light coding Investigate and respond to malware, social engineering, and phishing independently This role is a key decision maker regarding internal product and system deployments Mature our Zero Trust environment and serve as the subject-matter expert on proxy, network, and VPN considerations WHO YOU ARE Qualifications: 5+ years of Security Engineering experience with a strong focus on enterprise security, network security, endpoint security 4+ years of experience working in a corporate security organization/environment with hands on, technical, user facing implementation Prior experience working as a technical authority in a team environment, deep hands-on technical expertise, not just admin-level familiarity. You understand how the technology works internally and what goes on behind the scenes Professional experience with the modern tech stack and protecting SaaS applications. Direct technical and hands on experience with securing Email, Mac endpoints, IAM ( okta and Gsuite ), Crowdstrike EDR, SOAR, Enterprise networking security ( both endpoint and infra ), and Forensics Past experience conducting end-to-end security reviews of SaaS applications, Data access and movement, Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards Past experience leading the design, implementation, and continuous tuning of security programs across laptop endpoint and networks; leading policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data A self-starter with great communication and organizational skills Bonus: Forensics experience Cloud security experience Technical Security Certifications that delve deeper than high level concepts Experience with being a foundational security engineer and/or building a new security team ground up For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,900 and $180,000/year with an expected On Target Earnings (OTE) between $143,200 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze . click apply for full job details
10/25/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO As a Senior Security Engineer on the Enterprise Security team, you'll protect Braze employees, their devices, and our work locations. You'll investigate malware and advanced threats, secure our SaaS applications, harden internal configurations, propose security architecture improvements, and build the alerts and reports that keep the team ahead of risk. You'll own core security infrastructure that sits at the center of Enterprise Security operations and works closely with Cloud Security, App Security, and Information Technology. That means developing and enforcing policies, expanding our SIEM capabilities with partners across the business, and evaluating vendor and partner technologies for security gaps. Your day-to-day spans threat and malware investigations, SaaS security, AI security, architecture review, MDM, communications management, and vulnerability remediation. You'll secure communications, support compliance efforts, and automate wherever it reduces toil. You'll work both independently and cross-functionally, and you'll mentor junior engineers on security fundamentals. You'll have the opportunity to implement DLP where needed as well as secure AI as it develops and is used to drive business function. As a senior team member, you'll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents. Responsibilities: Design, implement, and operate security solutions that protect Braze's employees, devices, and infrastructure, scaling them as the organization grows Expand SIEM and automation capabilities: build and tune detections, improve alerting, and automate detection and reporting pipelines, including prioritizing data ingestion and keeping systems healthy Review and govern MCP and AI agent integrations, set controls for AI-assisted coding environments, and define policy for autonomous AI tooling across the company Secure SaaS applications and internal systems through policy design, control enforcement, and configuration hardening Lead security activities across the enterprise stack, including vulnerability testing and analysis, security event investigation, and evaluation of new tools and technologies to reduce business risk Serve as a key decision maker on internal product and system deployments, and ensure teams build in line with security policy and best practice Act as a secondary resource for adjacent domains, (AppSec, compliance, cloud security, system security) in a fast-moving environment Participate in an on-call rotation and partner with IT, Devops, Escalations, and other members of security to respond to critical incidents and escalations Experience maintaining corporate MDM on macbooks, and mobile devices Experience in scripting and light coding Investigate and respond to malware, social engineering, and phishing independently This role is a key decision maker regarding internal product and system deployments Mature our Zero Trust environment and serve as the subject-matter expert on proxy, network, and VPN considerations WHO YOU ARE Qualifications: 5+ years of Security Engineering experience with a strong focus on enterprise security, network security, endpoint security 4+ years of experience working in a corporate security organization/environment with hands on, technical, user facing implementation Prior experience working as a technical authority in a team environment, deep hands-on technical expertise, not just admin-level familiarity. You understand how the technology works internally and what goes on behind the scenes Professional experience with the modern tech stack and protecting SaaS applications. Direct technical and hands on experience with securing Email, Mac endpoints, IAM ( okta and Gsuite ), Crowdstrike EDR, SOAR, Enterprise networking security ( both endpoint and infra ), and Forensics Past experience conducting end-to-end security reviews of SaaS applications, Data access and movement, Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards Past experience leading the design, implementation, and continuous tuning of security programs across laptop endpoint and networks; leading policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data A self-starter with great communication and organizational skills Bonus: Forensics experience Cloud security experience Technical Security Certifications that delve deeper than high level concepts Experience with being a foundational security engineer and/or building a new security team ground up For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,900 and $180,000/year with an expected On Target Earnings (OTE) between $143,200 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze . click apply for full job details
Abbott Laboratories seeks a Senior Business Systems Analyst to lead analysis, design, and optimization of critical systems supporting its global biotechnology and pharmaceutical operations. In this role, you will partner with business and IT stakeholders to translate complex requirements into scalable solutions, map and improve end-to-end processes, and drive data integrity across platforms such as ERP/CRM and quality systems. You will manage requirements, support configuration and integration, lead UAT, and provide insights that enhance compliance, efficiency, and decision-making in a highly regulated environment. Responsibilities Lead end-to-end analysis and optimization of business systems supporting biotech and pharmaceutical operations Gather, document, and prioritize business and technical requirements from global stakeholders Model and improve business processes to enhance efficiency, data quality, and compliance Collaborate with IT to design, configure, and integrate ERP/CRM and related platforms Develop and maintain system documentation, workflows, and data definitions Plan and lead user acceptance testing, issue resolution, and post-deployment validation Provide data-driven insights and reports to support operational and strategic decisions Ensure solutions align with regulatory and quality standards in a Gx P environment Partner with cross-functional teams to support digital transformation initiatives Mentor junior analysts and contribute to best practices and continuous improvement. Required Skills Business process modeling Requirements elicitation and documentation Data analysis and reporting ERP/CRM systems (e.g., SAP, Salesforce) SQL and data querying System integration and workflow design Gx P/regulated environment familiarity Stakeholder management Agile/Scrum methodologies User acceptance testing (UAT)
10/25/2026
Full time
Abbott Laboratories seeks a Senior Business Systems Analyst to lead analysis, design, and optimization of critical systems supporting its global biotechnology and pharmaceutical operations. In this role, you will partner with business and IT stakeholders to translate complex requirements into scalable solutions, map and improve end-to-end processes, and drive data integrity across platforms such as ERP/CRM and quality systems. You will manage requirements, support configuration and integration, lead UAT, and provide insights that enhance compliance, efficiency, and decision-making in a highly regulated environment. Responsibilities Lead end-to-end analysis and optimization of business systems supporting biotech and pharmaceutical operations Gather, document, and prioritize business and technical requirements from global stakeholders Model and improve business processes to enhance efficiency, data quality, and compliance Collaborate with IT to design, configure, and integrate ERP/CRM and related platforms Develop and maintain system documentation, workflows, and data definitions Plan and lead user acceptance testing, issue resolution, and post-deployment validation Provide data-driven insights and reports to support operational and strategic decisions Ensure solutions align with regulatory and quality standards in a Gx P environment Partner with cross-functional teams to support digital transformation initiatives Mentor junior analysts and contribute to best practices and continuous improvement. Required Skills Business process modeling Requirements elicitation and documentation Data analysis and reporting ERP/CRM systems (e.g., SAP, Salesforce) SQL and data querying System integration and workflow design Gx P/regulated environment familiarity Stakeholder management Agile/Scrum methodologies User acceptance testing (UAT)
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure - large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We're looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security. This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don't yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You'll go especially deep across three areas - secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security - and you'll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management. WHAT YOU'LL DO Set the technical direction (leadership & standards): Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on - turning point-in-time fixes into durable, org-wide patterns Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes Lead cross-functional security initiatives end to end - scope, timeline, stakeholders, and delivery - guiding technical debates to a decision and owning the result Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt Secure architecture & threat modeling: Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering - making it a repeatable, scalable practice rather than a one-off exercise Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it Detection engineering, incident response & automation: Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP - and codify what you learn into standard IR playbooks and preventative controls Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow - scanning, triage, prioritization, and remediation - for cloud assets Kubernetes & platform security: Own the security of our self-managed Kubernetes environments - control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications WHO YOU ARE You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you - through mentorship, review, and the standards you set - and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle - what you tried, what broke, and what you'd do differently. THE FEW HARD PREREQUISITES: These are the genuinely pass/fail requirements: Several years owning cloud security in production - on-call for it, not adjacent to it Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes You read and write code (Python, TF) For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades . click apply for full job details
10/24/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure - large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We're looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security. This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don't yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You'll go especially deep across three areas - secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security - and you'll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management. WHAT YOU'LL DO Set the technical direction (leadership & standards): Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on - turning point-in-time fixes into durable, org-wide patterns Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes Lead cross-functional security initiatives end to end - scope, timeline, stakeholders, and delivery - guiding technical debates to a decision and owning the result Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt Secure architecture & threat modeling: Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering - making it a repeatable, scalable practice rather than a one-off exercise Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it Detection engineering, incident response & automation: Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP - and codify what you learn into standard IR playbooks and preventative controls Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow - scanning, triage, prioritization, and remediation - for cloud assets Kubernetes & platform security: Own the security of our self-managed Kubernetes environments - control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications WHO YOU ARE You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you - through mentorship, review, and the standards you set - and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle - what you tried, what broke, and what you'd do differently. THE FEW HARD PREREQUISITES: These are the genuinely pass/fail requirements: Several years owning cloud security in production - on-call for it, not adjacent to it Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes You read and write code (Python, TF) For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades . click apply for full job details
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure - large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We're looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security. This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don't yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You'll go especially deep across three areas - secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security - and you'll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management. WHAT YOU'LL DO Set the technical direction (leadership & standards): Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on - turning point-in-time fixes into durable, org-wide patterns Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes Lead cross-functional security initiatives end to end - scope, timeline, stakeholders, and delivery - guiding technical debates to a decision and owning the result Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt Secure architecture & threat modeling: Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering - making it a repeatable, scalable practice rather than a one-off exercise Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it Detection engineering, incident response & automation: Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP - and codify what you learn into standard IR playbooks and preventative controls Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow - scanning, triage, prioritization, and remediation - for cloud assets Kubernetes & platform security: Own the security of our self-managed Kubernetes environments - control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications WHO YOU ARE You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you - through mentorship, review, and the standards you set - and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle - what you tried, what broke, and what you'd do differently. THE FEW HARD PREREQUISITES: These are the genuinely pass/fail requirements: Several years owning cloud security in production - on-call for it, not adjacent to it Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes You read and write code (Python, TF) For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades . click apply for full job details
10/24/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. Braze is a modern, cloud-first SaaS company running entirely on cloud-native infrastructure - large-scale, distributed systems spanning AWS, GCP, and self-managed Kubernetes, backed by self-managed data stores such as MongoDB. We're looking for a Senior Cloud Security Engineer II to join our Security Engineering function as a senior individual contributor and technical leader for cloud security. This is a step up from our Senior Cloud Security Engineer role. Where a Senior engineer executes and improves our cloud security controls, a Senior Cloud Security Engineer II sets the technical direction: you define the standards and reference patterns other engineers build on, lead cross-team security initiatives end to end, take on the ambiguous problems that don't yet have a playbook (and write the playbook), and raise the bar for the whole team through mentorship and review. You'll go especially deep across three areas - secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security - and you'll shape how Braze does cloud security across Engineering. This is a pure IC role; you lead through technical depth and influence rather than direct people management. WHAT YOU'LL DO Set the technical direction (leadership & standards): Define the cloud security standards, guardrails, and reference architectures that Infrastructure, SRE, and Product Engineering build on - turning point-in-time fixes into durable, org-wide patterns Set your own objectives and roadmap for high-impact cloud security work, in partnership with Security Engineering leadership, and drive it to measurable outcomes Lead cross-functional security initiatives end to end - scope, timeline, stakeholders, and delivery - guiding technical debates to a decision and owning the result Mentor and uplevel other security and platform engineers through pairing, design review, and feedback; act as a force multiplier and the go-to technical resource for cloud security Represent cloud security in architecture and design forums, translating complex attack paths and risk into clear, actionable guidance engineers will actually adopt Secure architecture & threat modeling: Own threat modeling as a discipline for new cloud technologies, services, and patterns adopted across Engineering - making it a repeatable, scalable practice rather than a one-off exercise Partner with Infrastructure, SRE, and Product Engineering to design secure-by-default cloud architectures and build practical, scalable controls across AWS, GCP, and self-managed systems Drive control-plane and IAM security strategy across AWS and GCP, including relationships with external identity providers, RBAC models, and least privilege at scale Continually assess posture, surface systemic and emerging risk, and set the priorities that reduce it Detection engineering, incident response & automation: Advance our detection strategy: design high-signal detections and SIEM rules (with our SIEM Management function) and own detection coverage for cloud threats end to end Serve as a senior incident responder and cloud-forensics lead for cloud and run-time security investigations across AWS and GCP - and codify what you learn into standard IR playbooks and preventative controls Own and optimize security tooling such as CrowdStrike (EDR/CSPM/IR), Tenable, and native cloud security services, and lead our vulnerability management workflow - scanning, triage, prioritization, and remediation - for cloud assets Kubernetes & platform security: Own the security of our self-managed Kubernetes environments - control plane, nodes, workload isolation, admission control, run-time security, and the CI/CD supply chain feeding them Set the standards for Infrastructure-as-Code and pipeline security (Terraform preferred): design and harden IaC and CI/CD automation so security is built into how we ship Establish best practices for patch management, base-image hardening, and version management across containerized and VM-based environments Lead the security of large-scale, distributed systems and self-managed data stores (e.g., MongoDB), accounting for their real-world operational and security implications WHO YOU ARE You are a senior individual contributor who leads through technical depth and influence rather than authority. You can take an ambiguous, open-ended cloud security problem, define the objective yourself, and deliver a solution that becomes the way Braze does it going forward. You translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into guidance engineers adopt, and you balance strong controls with operational reality. You raise the people around you - through mentorship, review, and the standards you set - and you stay current with the cloud security landscape, tools, and threats. Above all, you can walk someone through the messy middle - what you tried, what broke, and what you'd do differently. THE FEW HARD PREREQUISITES: These are the genuinely pass/fail requirements: Several years owning cloud security in production - on-call for it, not adjacent to it Hands-on, not theoretical: AWS as primary cloud, working GCP, self-managed Kubernetes You read and write code (Python, TF) For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $149,000 and $235,000/year with an expected On Target Earnings (OTE) between $166,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades . click apply for full job details
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO As a Senior Security Engineer on the Enterprise Security team, you'll protect Braze employees, their devices, and our work locations. You'll investigate malware and advanced threats, secure our SaaS applications, harden internal configurations, propose security architecture improvements, and build the alerts and reports that keep the team ahead of risk. You'll own core security infrastructure that sits at the center of Enterprise Security operations and works closely with Cloud Security, App Security, and Information Technology. That means developing and enforcing policies, expanding our SIEM capabilities with partners across the business, and evaluating vendor and partner technologies for security gaps. Your day-to-day spans threat and malware investigations, SaaS security, AI security, architecture review, MDM, communications management, and vulnerability remediation. You'll secure communications, support compliance efforts, and automate wherever it reduces toil. You'll work both independently and cross-functionally, and you'll mentor junior engineers on security fundamentals. You'll have the opportunity to implement DLP where needed as well as secure AI as it develops and is used to drive business function. As a senior team member, you'll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents. Responsibilities: Design, implement, and operate security solutions that protect Braze's employees, devices, and infrastructure, scaling them as the organization grows Expand SIEM and automation capabilities: build and tune detections, improve alerting, and automate detection and reporting pipelines, including prioritizing data ingestion and keeping systems healthy Review and govern MCP and AI agent integrations, set controls for AI-assisted coding environments, and define policy for autonomous AI tooling across the company Secure SaaS applications and internal systems through policy design, control enforcement, and configuration hardening Lead security activities across the enterprise stack, including vulnerability testing and analysis, security event investigation, and evaluation of new tools and technologies to reduce business risk Serve as a key decision maker on internal product and system deployments, and ensure teams build in line with security policy and best practice Act as a secondary resource for adjacent domains, (AppSec, compliance, cloud security, system security) in a fast-moving environment Participate in an on-call rotation and partner with IT, Devops, Escalations, and other members of security to respond to critical incidents and escalations Experience maintaining corporate MDM on macbooks, and mobile devices Experience in scripting and light coding Investigate and respond to malware, social engineering, and phishing independently This role is a key decision maker regarding internal product and system deployments Mature our Zero Trust environment and serve as the subject-matter expert on proxy, network, and VPN considerations WHO YOU ARE Qualifications: 5+ years of Security Engineering experience with a strong focus on enterprise security, network security, endpoint security 4+ years of experience working in a corporate security organization/environment with hands on, technical, user facing implementation Prior experience working as a technical authority in a team environment, deep hands-on technical expertise, not just admin-level familiarity. You understand how the technology works internally and what goes on behind the scenes Professional experience with the modern tech stack and protecting SaaS applications. Direct technical and hands on experience with securing Email, Mac endpoints, IAM ( okta and Gsuite ), Crowdstrike EDR, SOAR, Enterprise networking security ( both endpoint and infra ), and Forensics Past experience conducting end-to-end security reviews of SaaS applications, Data access and movement, Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards Past experience leading the design, implementation, and continuous tuning of security programs across laptop endpoint and networks; leading policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data A self-starter with great communication and organizational skills Bonus: Forensics experience Cloud security experience Technical Security Certifications that delve deeper than high level concepts Experience with being a foundational security engineer and/or building a new security team ground up For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,900 and $180,000/year with an expected On Target Earnings (OTE) between $143,200 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze . click apply for full job details
10/24/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO As a Senior Security Engineer on the Enterprise Security team, you'll protect Braze employees, their devices, and our work locations. You'll investigate malware and advanced threats, secure our SaaS applications, harden internal configurations, propose security architecture improvements, and build the alerts and reports that keep the team ahead of risk. You'll own core security infrastructure that sits at the center of Enterprise Security operations and works closely with Cloud Security, App Security, and Information Technology. That means developing and enforcing policies, expanding our SIEM capabilities with partners across the business, and evaluating vendor and partner technologies for security gaps. Your day-to-day spans threat and malware investigations, SaaS security, AI security, architecture review, MDM, communications management, and vulnerability remediation. You'll secure communications, support compliance efforts, and automate wherever it reduces toil. You'll work both independently and cross-functionally, and you'll mentor junior engineers on security fundamentals. You'll have the opportunity to implement DLP where needed as well as secure AI as it develops and is used to drive business function. As a senior team member, you'll help build functionality for a high-scale, growing customer base, collaborate with diverse security professionals, address unique security challenges, participate in on-call rotations, and respond to critical incidents. Responsibilities: Design, implement, and operate security solutions that protect Braze's employees, devices, and infrastructure, scaling them as the organization grows Expand SIEM and automation capabilities: build and tune detections, improve alerting, and automate detection and reporting pipelines, including prioritizing data ingestion and keeping systems healthy Review and govern MCP and AI agent integrations, set controls for AI-assisted coding environments, and define policy for autonomous AI tooling across the company Secure SaaS applications and internal systems through policy design, control enforcement, and configuration hardening Lead security activities across the enterprise stack, including vulnerability testing and analysis, security event investigation, and evaluation of new tools and technologies to reduce business risk Serve as a key decision maker on internal product and system deployments, and ensure teams build in line with security policy and best practice Act as a secondary resource for adjacent domains, (AppSec, compliance, cloud security, system security) in a fast-moving environment Participate in an on-call rotation and partner with IT, Devops, Escalations, and other members of security to respond to critical incidents and escalations Experience maintaining corporate MDM on macbooks, and mobile devices Experience in scripting and light coding Investigate and respond to malware, social engineering, and phishing independently This role is a key decision maker regarding internal product and system deployments Mature our Zero Trust environment and serve as the subject-matter expert on proxy, network, and VPN considerations WHO YOU ARE Qualifications: 5+ years of Security Engineering experience with a strong focus on enterprise security, network security, endpoint security 4+ years of experience working in a corporate security organization/environment with hands on, technical, user facing implementation Prior experience working as a technical authority in a team environment, deep hands-on technical expertise, not just admin-level familiarity. You understand how the technology works internally and what goes on behind the scenes Professional experience with the modern tech stack and protecting SaaS applications. Direct technical and hands on experience with securing Email, Mac endpoints, IAM ( okta and Gsuite ), Crowdstrike EDR, SOAR, Enterprise networking security ( both endpoint and infra ), and Forensics Past experience conducting end-to-end security reviews of SaaS applications, Data access and movement, Technical architecture, authentication and authorization controls, and contractual security requirements, to ensure third-party tools meet organizational security standards Past experience leading the design, implementation, and continuous tuning of security programs across laptop endpoint and networks; leading policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data A self-starter with great communication and organizational skills Bonus: Forensics experience Cloud security experience Technical Security Certifications that delve deeper than high level concepts Experience with being a foundational security engineer and/or building a new security team ground up For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,900 and $180,000/year with an expected On Target Earnings (OTE) between $143,200 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze . click apply for full job details
Job Description Job Description Pay Grade/Pay Range: Minimum: $62,800 - Midpoint: $81,700 (Salaried E10) Department/Organization: 506152 - Compensation Normal Work Schedule: Monday - Friday 8:00am - 5:00pm Note to Applicants: Position is eligible for hybrid work subject to University policy. Job Summary: The Workday Business Analyst I assists in gathering and documenting business requirements, user stories, and process descriptions for Workday configuration and security activities. Creates and maintains process documentation, workflow diagrams, and meeting notes under the direction of senior team members. Performs data entry, data validation, and basic data analysis tasks in support of Workday application management activities. Supports cross-functional coordination efforts by maintaining shared team resources and documentation repositories. Assists in coordinating meetings, tracking action items, and following up with stakeholders on outstanding deliverables. Works closely with functional teams to ensure accurate and timely provisioning in alignment with institutional access controls. Additional Department Summary: The Workday Business Analyst I supports the administration, configuration, maintenance, and continuous improvement of the Workday platform. This position assists with business analysis, requirements documentation, system support, testing, reporting, and process improvement activities while developing knowledge of Workday functionality, organizational business processes, and business analysis methodologies. Working under general supervision and guidance, the analyst assists with evaluating business needs, troubleshooting system issues, implementing approved configuration changes, and supporting Workday enhancements. The position follows established governance, security, and change control processes and maintains a strong customer service focus to ensure a positive user experience. Required Minimum Qualifications: Bachelor's degree or higher and some experience supporting or working with Workday or similar Enterprise Resource Planning (ERP) systems. Skills and Knowledge: Workday workstream areas may include: Core HR, Identity Management, Talent & Performance, Learning, Position Management, Compensation, Absence, and/or Time Tracking. Foundational knowledge of business analysis principles and methodologies. Strong customer service orientation and interpersonal skills. Effective written and verbal communication skills. Analytical and problem-solving abilities. Ability to learn complex business processes and technologies. Basic understanding of ERP systems and SaaS applications. Proficiency with Microsoft Office applications. Understanding of change management and documentation practices. Preferred Qualifications: Two (2) years of professional work experience in business analysis, customer support, systems support, human resources, finance, operations, information technology, project coordination, or a related business function. Experience supporting, using, or working with enterprise applications, ERP systems, SaaS platforms, or other business systems. Experience gathering information, documenting processes, analyzing data, or resolving user issues. Experience working in a higher education, healthcare, government, or large complex organizational environment. Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made. Equal Employment Opportunity : The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC's Know Your Rights: Workplace discrimination is illegal poster. The University of Alabama affirms its longstanding commitment to institutional neutrality, free speech, and academic freedom.
10/24/2026
Full time
Job Description Job Description Pay Grade/Pay Range: Minimum: $62,800 - Midpoint: $81,700 (Salaried E10) Department/Organization: 506152 - Compensation Normal Work Schedule: Monday - Friday 8:00am - 5:00pm Note to Applicants: Position is eligible for hybrid work subject to University policy. Job Summary: The Workday Business Analyst I assists in gathering and documenting business requirements, user stories, and process descriptions for Workday configuration and security activities. Creates and maintains process documentation, workflow diagrams, and meeting notes under the direction of senior team members. Performs data entry, data validation, and basic data analysis tasks in support of Workday application management activities. Supports cross-functional coordination efforts by maintaining shared team resources and documentation repositories. Assists in coordinating meetings, tracking action items, and following up with stakeholders on outstanding deliverables. Works closely with functional teams to ensure accurate and timely provisioning in alignment with institutional access controls. Additional Department Summary: The Workday Business Analyst I supports the administration, configuration, maintenance, and continuous improvement of the Workday platform. This position assists with business analysis, requirements documentation, system support, testing, reporting, and process improvement activities while developing knowledge of Workday functionality, organizational business processes, and business analysis methodologies. Working under general supervision and guidance, the analyst assists with evaluating business needs, troubleshooting system issues, implementing approved configuration changes, and supporting Workday enhancements. The position follows established governance, security, and change control processes and maintains a strong customer service focus to ensure a positive user experience. Required Minimum Qualifications: Bachelor's degree or higher and some experience supporting or working with Workday or similar Enterprise Resource Planning (ERP) systems. Skills and Knowledge: Workday workstream areas may include: Core HR, Identity Management, Talent & Performance, Learning, Position Management, Compensation, Absence, and/or Time Tracking. Foundational knowledge of business analysis principles and methodologies. Strong customer service orientation and interpersonal skills. Effective written and verbal communication skills. Analytical and problem-solving abilities. Ability to learn complex business processes and technologies. Basic understanding of ERP systems and SaaS applications. Proficiency with Microsoft Office applications. Understanding of change management and documentation practices. Preferred Qualifications: Two (2) years of professional work experience in business analysis, customer support, systems support, human resources, finance, operations, information technology, project coordination, or a related business function. Experience supporting, using, or working with enterprise applications, ERP systems, SaaS platforms, or other business systems. Experience gathering information, documenting processes, analyzing data, or resolving user issues. Experience working in a higher education, healthcare, government, or large complex organizational environment. Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made. Equal Employment Opportunity : The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC's Know Your Rights: Workplace discrimination is illegal poster. The University of Alabama affirms its longstanding commitment to institutional neutrality, free speech, and academic freedom.
Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate need for a Deficiency Program Analyst at the senior level to support HQ AFMC/A4/10 logistics office management and sustainment project management support services at Wright Patterson AFB, OH. Responsibilities include, but are not limited to the duties listed below: Assist the HQ AFMC/A4/10 OPR with managing the DRI&R Program; Using JDRS, assist with processing user requests and accessing and submitting functional requirements to the joint configuration control board, and chairing telecoms/training meetings and conferences. Interface with JDRS user community, representatives from other services, Defense Logistics Agency (DLA), Defense Contract Management Agency (DCMA) and AFMC depots and centers to resolve issues and questions regarding functional requirements, procedural, and policy issues; Solicit, define, and assist with data system requirements and provide budget input for sustainment and capital improvements for the DRI&R database and supporting tools; Support the DRI&R Government lead by recommending and coordinating changes, as well as developing, updating and maintaining AF and AFMC DRI&R documentation as required by Technical Order (TO) 00-35D-54, including but not limited to making recommendations on deficiency exhibit handling, monitoring and storage processes to improve policy and procedures; Assist with development of the structure and creation of "Units" in the JDRS and verify that user accounts in JDRS are tied to a predefined existing unit for each participating AF organization. This support shall include assisting users with determining needs and roles as well as coordination with the United States Navy organizations for units created in JDRS; Identify and define training needs for DRI&R functional roles and processes and assist with overseeing development and maintenance of training material. This support shall include the deficiency exhibit handling and storage processes, as well as monitoring and reporting progress of the training program IAW the defined training plan and community of practice; Develop and provide AF DRI&R analysis and metrics, including DLA responsiveness to reflect the health of the AF DRI&R program processes; Assist with standardizing business processes across the AF enterprise, including but not limited to: Ensuring AF units and centers are aligned with TO 00-35D-54; Verifying unit and center TO modification meet intent of TO 00-35D-54, Ensuring TO 00-35D-54 does not conflict with other AF policies and TOs. Conduct analysis of internal and external enterprise business processes to identify gaps, redundancies and inconsistencies. Analysis shall consider current and future state documentation, review of existing business processes, shall identify areas needing improvement, and recommend best business practices that can be realistically executed within the AF/DoD enterprise, including but not limited to: Performing analytics on JDRS data to identify trends and process weaknesses, Performing an annual process verification and process improvement event to ensure process remains optimal, Apply commercially-accepted project management tools and applications in developing analytically-based recommendations for Government consideration. Requirements Must have an active or current Secret security clearance (or higher), verifiable in the Defense Information System for Security (DISS). Advanced Degree (MA/MS) and 10 years of experience in the respective technical/ professional discipline being performed with proper certifications as described in the labor category performance requirements OR BA/BS degree, and 12 years of experience in the respective technical/professional discipline being performed with proper certifications as described in the labor category performance requirements OR15 years of directly related experience with proper certifications as described in the labor category performance requirements. Knowledge of the Air Force (AF) Deficiency Reporting, Investigation and Resolution (DRI&R) process. Knowledge of basic process analysis methods used to identify DRI&R process gaps, risks, and vulnerabilities. A minimum of five years of experience with the AF DRI&R process and conducting basic process analysis to support the DRI&R enterprise, including identifying process gaps, risks, and vulnerabilities. Experience using the Joint Deficiency Reporting System (JDRS. Why This Role Matters Real-World Impact - Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being. Growth-Oriented Environment - Learn from technical leaders, innovate within Agentic AI, and mentor those around you in AI best practices. Culture of Empowerment - You'll be part of a team that values innovation, trust, collaboration, and mission success. Please join us, as together we build a better world one mission at a time powered by Technology and its People! Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development
10/24/2026
Full time
Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate need for a Deficiency Program Analyst at the senior level to support HQ AFMC/A4/10 logistics office management and sustainment project management support services at Wright Patterson AFB, OH. Responsibilities include, but are not limited to the duties listed below: Assist the HQ AFMC/A4/10 OPR with managing the DRI&R Program; Using JDRS, assist with processing user requests and accessing and submitting functional requirements to the joint configuration control board, and chairing telecoms/training meetings and conferences. Interface with JDRS user community, representatives from other services, Defense Logistics Agency (DLA), Defense Contract Management Agency (DCMA) and AFMC depots and centers to resolve issues and questions regarding functional requirements, procedural, and policy issues; Solicit, define, and assist with data system requirements and provide budget input for sustainment and capital improvements for the DRI&R database and supporting tools; Support the DRI&R Government lead by recommending and coordinating changes, as well as developing, updating and maintaining AF and AFMC DRI&R documentation as required by Technical Order (TO) 00-35D-54, including but not limited to making recommendations on deficiency exhibit handling, monitoring and storage processes to improve policy and procedures; Assist with development of the structure and creation of "Units" in the JDRS and verify that user accounts in JDRS are tied to a predefined existing unit for each participating AF organization. This support shall include assisting users with determining needs and roles as well as coordination with the United States Navy organizations for units created in JDRS; Identify and define training needs for DRI&R functional roles and processes and assist with overseeing development and maintenance of training material. This support shall include the deficiency exhibit handling and storage processes, as well as monitoring and reporting progress of the training program IAW the defined training plan and community of practice; Develop and provide AF DRI&R analysis and metrics, including DLA responsiveness to reflect the health of the AF DRI&R program processes; Assist with standardizing business processes across the AF enterprise, including but not limited to: Ensuring AF units and centers are aligned with TO 00-35D-54; Verifying unit and center TO modification meet intent of TO 00-35D-54, Ensuring TO 00-35D-54 does not conflict with other AF policies and TOs. Conduct analysis of internal and external enterprise business processes to identify gaps, redundancies and inconsistencies. Analysis shall consider current and future state documentation, review of existing business processes, shall identify areas needing improvement, and recommend best business practices that can be realistically executed within the AF/DoD enterprise, including but not limited to: Performing analytics on JDRS data to identify trends and process weaknesses, Performing an annual process verification and process improvement event to ensure process remains optimal, Apply commercially-accepted project management tools and applications in developing analytically-based recommendations for Government consideration. Requirements Must have an active or current Secret security clearance (or higher), verifiable in the Defense Information System for Security (DISS). Advanced Degree (MA/MS) and 10 years of experience in the respective technical/ professional discipline being performed with proper certifications as described in the labor category performance requirements OR BA/BS degree, and 12 years of experience in the respective technical/professional discipline being performed with proper certifications as described in the labor category performance requirements OR15 years of directly related experience with proper certifications as described in the labor category performance requirements. Knowledge of the Air Force (AF) Deficiency Reporting, Investigation and Resolution (DRI&R) process. Knowledge of basic process analysis methods used to identify DRI&R process gaps, risks, and vulnerabilities. A minimum of five years of experience with the AF DRI&R process and conducting basic process analysis to support the DRI&R enterprise, including identifying process gaps, risks, and vulnerabilities. Experience using the Joint Deficiency Reporting System (JDRS. Why This Role Matters Real-World Impact - Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being. Growth-Oriented Environment - Learn from technical leaders, innovate within Agentic AI, and mentor those around you in AI best practices. Culture of Empowerment - You'll be part of a team that values innovation, trust, collaboration, and mission success. Please join us, as together we build a better world one mission at a time powered by Technology and its People! Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development
Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc. 5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges. Position Summary Credence has an immediate need for a Junior SAP SME to support a mission-critical project focused on the development, modernization, integration, testing, and sustainment of SAP S/4HANA interfaces within a complex enterprise business systems environment. The Junior SAP SME will collaborate with SAP developers, integration engineers, functional analysts, solution architects, and government stakeholders to support the design and implementation of SAP solutions. This role will assist with documenting technical requirements, troubleshooting interface and integration issues, validating system functionality, and promoting SAP code through controlled development, testing, and production environments. The ideal candidate will have a strong technical foundation in SAP technologies, excellent problem-solving skills, and the ability to work effectively within a collaborative team environment. Responsibilities include, but are not limited to: Support the development, enhancement, and maintenance of SAP ABAP programs within an SAP S/4HANA environment. Assist with the design and modernization of interfaces between SAP and external enterprise systems. Develop or support integrations using: SAP OData services REST and SOAP APIs Business Application Programming Interfaces (BAPIs) Remote Function Calls (RFCs) Intermediate Documents (IDocs), where applicable Analyze existing SAP interfaces and assist in identifying modernization, automation, and performance-improvement opportunities. Work with senior consultants and solution architects to develop SAP-based technical solutions. Prepare and maintain technical specifications, interface design documents, data mappings, test scripts, deployment instructions, and operational support documentation. Assist with unit, integration, regression, and interface testing. Analyze and troubleshoot interface failures, data-processing errors, ABAP issues, and system integration problems. Support data mapping, validation, transformation, and reconciliation between SAP and external systems. Follow established SAP development standards, naming conventions, security requirements, and configuration-management procedures. Support the controlled promotion of SAP code and configuration through development, test, quality-assurance, staging, and production environments. Create and manage SAP transport requests in accordance with established change-management and release-management processes. Participate in code reviews, design reviews, sprint planning, backlog refinement, demonstrations, and technical working sessions. Coordinate with functional teams to translate business and interface requirements into technical specifications. Support production deployments, defect resolution, and post-deployment validation. Maintain traceability between requirements, technical designs, code changes, test results, and releases. Provide regular status updates and promptly communicate technical risks, dependencies, and implementation issues. Requirements Bachelor's degree in Computer Science, Information Systems, Engineering, Business Technology, or a related discipline, or equivalent relevant experience. Approximately one to three years of SAP development, integration, internship, academic, or related technical experience. Foundational knowledge of SAP ABAP development. Familiarity with SAP S/4HANA architecture and development concepts. Understanding of SAP integration technologies, including OData, APIs, BAPIs, and RFCs. Basic understanding of REST, SOAP, XML, JSON, and enterprise integration patterns. Ability to prepare clear technical specifications and other system-development documentation. Understanding of software development lifecycle, testing, configuration management, and release-management practices. Ability to work within structured code-promotion and change-control processes. Strong analytical, troubleshooting, communication, and organizational skills. Ability to work effectively with technical and functional team members in a collaborative environment. Preferred Qualifications Experience with or exposure to SAP IDocs, CDS views, ABAP Objects, SAP Fiori, SAP Gateway, or SAP Business Technology Platform. Familiarity with SAP interface monitoring, error handling, batch processing, and job scheduling. Experience supporting SAP modernization or migration initiatives. Exposure to middleware, API-management, or enterprise integration platforms. Familiarity with Agile or Scrum delivery methods and tools such as Jira or Azure DevOps. Experience working in a federal government, Department of Defense, or other regulated environment. Understanding of formal change control, separation of duties, cybersecurity, and audit-documentation requirements. Familiarity with SAP Solution Manager or comparable application lifecycle-management tools. Core Competencies SAP ABAP development SAP S/4HANA SAP and EBS interface integration OData, APIs, BAPIs, RFCs, and IDocs Technical documentation Interface testing and troubleshooting SAP transports and code promotion Configuration and change management Requirements traceability Enterprise system modernization Security Requirements U.S. citizenship is required. Ability to obtain and maintain a Secret clearance is required. An active Secret clearance is preferred. The selected candidate must be able to meet applicable position security requirements, including Moderate Risk, Non-Critical Sensitive/IT-II requirements, where applicable. Salary Range: $100,000 - $130,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources
10/24/2026
Full time
Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc. 5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges. Position Summary Credence has an immediate need for a Junior SAP SME to support a mission-critical project focused on the development, modernization, integration, testing, and sustainment of SAP S/4HANA interfaces within a complex enterprise business systems environment. The Junior SAP SME will collaborate with SAP developers, integration engineers, functional analysts, solution architects, and government stakeholders to support the design and implementation of SAP solutions. This role will assist with documenting technical requirements, troubleshooting interface and integration issues, validating system functionality, and promoting SAP code through controlled development, testing, and production environments. The ideal candidate will have a strong technical foundation in SAP technologies, excellent problem-solving skills, and the ability to work effectively within a collaborative team environment. Responsibilities include, but are not limited to: Support the development, enhancement, and maintenance of SAP ABAP programs within an SAP S/4HANA environment. Assist with the design and modernization of interfaces between SAP and external enterprise systems. Develop or support integrations using: SAP OData services REST and SOAP APIs Business Application Programming Interfaces (BAPIs) Remote Function Calls (RFCs) Intermediate Documents (IDocs), where applicable Analyze existing SAP interfaces and assist in identifying modernization, automation, and performance-improvement opportunities. Work with senior consultants and solution architects to develop SAP-based technical solutions. Prepare and maintain technical specifications, interface design documents, data mappings, test scripts, deployment instructions, and operational support documentation. Assist with unit, integration, regression, and interface testing. Analyze and troubleshoot interface failures, data-processing errors, ABAP issues, and system integration problems. Support data mapping, validation, transformation, and reconciliation between SAP and external systems. Follow established SAP development standards, naming conventions, security requirements, and configuration-management procedures. Support the controlled promotion of SAP code and configuration through development, test, quality-assurance, staging, and production environments. Create and manage SAP transport requests in accordance with established change-management and release-management processes. Participate in code reviews, design reviews, sprint planning, backlog refinement, demonstrations, and technical working sessions. Coordinate with functional teams to translate business and interface requirements into technical specifications. Support production deployments, defect resolution, and post-deployment validation. Maintain traceability between requirements, technical designs, code changes, test results, and releases. Provide regular status updates and promptly communicate technical risks, dependencies, and implementation issues. Requirements Bachelor's degree in Computer Science, Information Systems, Engineering, Business Technology, or a related discipline, or equivalent relevant experience. Approximately one to three years of SAP development, integration, internship, academic, or related technical experience. Foundational knowledge of SAP ABAP development. Familiarity with SAP S/4HANA architecture and development concepts. Understanding of SAP integration technologies, including OData, APIs, BAPIs, and RFCs. Basic understanding of REST, SOAP, XML, JSON, and enterprise integration patterns. Ability to prepare clear technical specifications and other system-development documentation. Understanding of software development lifecycle, testing, configuration management, and release-management practices. Ability to work within structured code-promotion and change-control processes. Strong analytical, troubleshooting, communication, and organizational skills. Ability to work effectively with technical and functional team members in a collaborative environment. Preferred Qualifications Experience with or exposure to SAP IDocs, CDS views, ABAP Objects, SAP Fiori, SAP Gateway, or SAP Business Technology Platform. Familiarity with SAP interface monitoring, error handling, batch processing, and job scheduling. Experience supporting SAP modernization or migration initiatives. Exposure to middleware, API-management, or enterprise integration platforms. Familiarity with Agile or Scrum delivery methods and tools such as Jira or Azure DevOps. Experience working in a federal government, Department of Defense, or other regulated environment. Understanding of formal change control, separation of duties, cybersecurity, and audit-documentation requirements. Familiarity with SAP Solution Manager or comparable application lifecycle-management tools. Core Competencies SAP ABAP development SAP S/4HANA SAP and EBS interface integration OData, APIs, BAPIs, RFCs, and IDocs Technical documentation Interface testing and troubleshooting SAP transports and code promotion Configuration and change management Requirements traceability Enterprise system modernization Security Requirements U.S. citizenship is required. Ability to obtain and maintain a Secret clearance is required. An active Secret clearance is preferred. The selected candidate must be able to meet applicable position security requirements, including Moderate Risk, Non-Critical Sensitive/IT-II requirements, where applicable. Salary Range: $100,000 - $130,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Systems Analyst Epic supports the design, build, testing, training, deployment, and ongoing support of Epic applications to optimize clinical and operational workflows. This position develops knowledge of healthcare workflows, system integration, and project delivery practices while partnering with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while meeting Service Level Agreements (SLAs) for supported applications. Works under guidance of senior analysts, architects, and technical leads to follow standards that safeguard the integrity and security of the application environment and contribute to continuous improvement activities related to application management for Epic and related third-party applications. The System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignments. Responsibilities And Duties: Both Roles System Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Support small projects and enhancements related to system implementations and upgrades under the guidance of senior team members. Working knowledge of common project approaches (e.g., waterfall, agile) and ability to follow the established methodology. Participate on project teams and apply agreed project methodology to deliver assigned tasks on time. Training and Documentation: Create and maintain documentation for system configurations, workflows, and support procedures, following team standards. Application Build Role Application Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents in a timely manner; meet SLAs through effective triage, documentation, and root-cause analysis with guidance as needed. Provide support for Epic and other enterprise applications as assigned. Collaborate with IT and operational teams to understand cross-application impacts and support integrated workflows (e.g., Epic and third-party applications). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training Role Curriculum Management: Support the design and delivery of role-based training aligned with operational workflows and organizational standards Support maintenance and updates to the CareConnect curriculum in partnership with training leadership Help ensure curriculum accuracy and consistency by following established build and validation processes Incorporate learner and stakeholder feedback into curriculum updates and continuous improvement efforts Support build, maintenance, and readiness activities for training environments under established standards Communicate system releases and upgrade impacts to training stakeholders using approved channels and templates Request/Incident Management Manage end user training related requests and incidents with professionalism and efficiency Support triage and resolution of requests within established service expectations, escalating as appropriate Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and recommend preventative improvements Contribute to support process improvements to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 1-3 years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). SPECIALIZED KNOWLEDGE Required for Both Roles: • Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). • Strong requirements gathering, workflow design, and testing skills. • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. • Demonstrated ability to support small to medium initiatives and collaborate effectively with cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certification/proficiency (or ability to obtain within required timeframe) and 1+ year of training environment build or application support experience. Epic Principal Trainer certification(s) preferred (or ability to obtain within the required timeframe). Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). • 1+ year of Epic build/configuration experience preferred (or demonstrated ability to learn and apply build standards quickly). • Exposure to system integration concepts (e.g., HL7, FHIR) and interface testing is preferred. • Exposure to reporting and data concepts (e.g., Clarity/Caboodle, SlicerDicer, Reporting Workbench, Radar) is preferred. • Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
10/24/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Systems Analyst Epic supports the design, build, testing, training, deployment, and ongoing support of Epic applications to optimize clinical and operational workflows. This position develops knowledge of healthcare workflows, system integration, and project delivery practices while partnering with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while meeting Service Level Agreements (SLAs) for supported applications. Works under guidance of senior analysts, architects, and technical leads to follow standards that safeguard the integrity and security of the application environment and contribute to continuous improvement activities related to application management for Epic and related third-party applications. The System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignments. Responsibilities And Duties: Both Roles System Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Support small projects and enhancements related to system implementations and upgrades under the guidance of senior team members. Working knowledge of common project approaches (e.g., waterfall, agile) and ability to follow the established methodology. Participate on project teams and apply agreed project methodology to deliver assigned tasks on time. Training and Documentation: Create and maintain documentation for system configurations, workflows, and support procedures, following team standards. Application Build Role Application Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents in a timely manner; meet SLAs through effective triage, documentation, and root-cause analysis with guidance as needed. Provide support for Epic and other enterprise applications as assigned. Collaborate with IT and operational teams to understand cross-application impacts and support integrated workflows (e.g., Epic and third-party applications). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training Role Curriculum Management: Support the design and delivery of role-based training aligned with operational workflows and organizational standards Support maintenance and updates to the CareConnect curriculum in partnership with training leadership Help ensure curriculum accuracy and consistency by following established build and validation processes Incorporate learner and stakeholder feedback into curriculum updates and continuous improvement efforts Support build, maintenance, and readiness activities for training environments under established standards Communicate system releases and upgrade impacts to training stakeholders using approved channels and templates Request/Incident Management Manage end user training related requests and incidents with professionalism and efficiency Support triage and resolution of requests within established service expectations, escalating as appropriate Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and recommend preventative improvements Contribute to support process improvements to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 1-3 years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). SPECIALIZED KNOWLEDGE Required for Both Roles: • Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). • Strong requirements gathering, workflow design, and testing skills. • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. • Demonstrated ability to support small to medium initiatives and collaborate effectively with cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certification/proficiency (or ability to obtain within required timeframe) and 1+ year of training environment build or application support experience. Epic Principal Trainer certification(s) preferred (or ability to obtain within the required timeframe). Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). • 1+ year of Epic build/configuration experience preferred (or demonstrated ability to learn and apply build standards quickly). • Exposure to system integration concepts (e.g., HL7, FHIR) and interface testing is preferred. • Exposure to reporting and data concepts (e.g., Clarity/Caboodle, SlicerDicer, Reporting Workbench, Radar) is preferred. • Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate opening for an Information Technology Specialist at the journeyman level supporting Headquarters Air Force Materiel Command (HQ AFMC) A4/10 in Wright Patterson AFB, OH. The HQ AFMC Directorate of Logistics, Civil Engineering, Force Protection, and Nuclear Integration (A4/10) is responsible for shaping the workforce and infrastructure needed to deliver logistics, sustainment, installation support, and force protection capabilities across the command. This includes providing oversight for acquisition logistics, supply chain management, depot maintenance, base-level logistics operations, and enterprise security programs. Additionally, the directorate delivers strategic facility and infrastructure oversight while providing command-wide direction for Major Command (MAJCOM) security operations, ensuring the readiness and responsiveness required to support war-winning expeditionary capabilities. Responsibilities include, but are not limited to the duties listed below: Provide day-to-day Information Technology Specialist support within Sensitive Compartmented Information Facilities (SCIFs) supporting DoD agencies, the Office of the Secretary of Defense (OSD), and HQ AFMC, including classified enclave activities. Provide Information Assurance (IA) and technical security administrative assistance, IT endpoint administration and support, network engineering assistance, and Site Information Systems Security Manager (ISSM)/Information Systems Security Officer (ISSO) support. Install, maintain, audit, refresh, and support a secure Microsoft Windows endpoint environment. Maintain DoD and Air Force internet applications and protocols, including Internet Protocol (IP), Transmission Control Protocol (TCP), Hypertext Transfer Protocol (HTTP), Secure Hypertext Transfer Protocol (HTTPS), File Transfer Protocol (FTP), and Secure Sockets Layer (SSL). Interface with AFMC HQ customers and provide IT-related support to quickly resolve technical issues. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Perform periodic maintenance, hardware upgrades and replacement, firmware updates, and system configuration changes. Attend planning and requirements meetings with IT staff, program managers, analysts, and customers as required. Prepare systems for operational use and support operational tests and inspections. Provide technical guidance and Information Assurance support for AFMC technologies. Apply working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies to maintain system operations. Aid with the acquisition and sustainment of IT systems for weapon systems, subsystems, components, and equipment. Assist with security accreditation and information technology certification processes. Assist in the operation of necessary IT systems to ensure standardized file structures and seamless file sharing to support daily interactions with the SIO, SSO, staff, and directorate senior staff. Advise and assist in the development of system security management plans, computer Certification and Accreditation documentation, security vulnerability analyses, and other system security documents identified in MIL-HDBK 1785, DoDI 5000.02, and AF Supplement 1. Attend meetings and prepare/present briefings, graphics, and visuals for/to leadership. Prepare security paperwork, including but not limited to DD Form 2875 and Communications Security (COMSEC) inspection criteria. Assist in access control and perform escort duties for Video Teleconferencing (VTC) visitors. Answer telephones and other modes of administrative communication in the performance of duties. Perform self-inspections; identify security discrepancies; and report security incidents. Support security inspections; identify security discrepancies; and assist in report preparation. Perform courier responsibilities within the local area. Control program media and information within Air Force Materiel Command (AFMC) security guidelines. Populate and update databases, including but not limited to suspense tracking, personnel access, facility, JWICS system, and SharePoint databases, in the performance of assigned duties. Perform daily opening and closing of the SCIF and respond to SCIF after-duty-hour alarm activations when notified. Support AFMC/A2 Directorate JWICS communications to ensure cognizant parties are informed and appropriate responses are prepared, coordinated, and communicated while maintaining required security disciplines. Support the proper handling, preparation, and tracking of physical classified products entering or leaving the facility. Support planning, formulation, editing, development, publication, and storage of Special Access Program (SAP) and Top Secret/Sensitive Compartmented Information (TS/SCI) products. Support meetings and events attended or hosted by the Senior Intelligence Officer (SIO) on an as-required basis. Develop, maintain, and modify schedules and calendars as required on multi-level security systems. Use updated Security Classification Guides (SCGs) or other source documents to perform classification reviews on JWICS IT documentation and ensure proper derivative classification on all documents encountered during performance of duties. Support administrative tasks as necessary to support management, acquisition, and operations functions. Requirements Must have an active or current Top Secret security clearance with Sensitive Compartmented Information eligibility, verifiable in the Defense Information System for Security (DISS). BA/BS and at least three (3) years of experience in the respective technical/professional discipline being performed with proper certifications required in the labor category performance requirements OR six (6) years of directly related experience with proper certifications as described in the labor category performance requirements. Must be able to work successfully in a dynamic environment and effectively interact with numerous DoD, Agency, military/civilian personnel, and industry partners. Must be able to lift up to 50 pounds. Must meet position and certification requirements outlined in DoD Directive 814 for IA Technician Level II within six months of the date of hire. Must have working knowledge of various DODIIS Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to Certification and Accreditation (C&A). Must be familiar with security policy manuals, appropriate Intelligence Community Directives (ICDs), and other guiding policy documents. Why This Role Matters Real-World Impact - Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being. Growth-Oriented Environment - Learn from technical leaders, innovate within Agentic AI, and mentor those around you in AI best practices. Culture of Empowerment - You'll be part of a team that values innovation, trust, collaboration, and mission success Please join us, as together we build a better world one mission at a time powered by Technology Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development
10/24/2026
Full time
Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate opening for an Information Technology Specialist at the journeyman level supporting Headquarters Air Force Materiel Command (HQ AFMC) A4/10 in Wright Patterson AFB, OH. The HQ AFMC Directorate of Logistics, Civil Engineering, Force Protection, and Nuclear Integration (A4/10) is responsible for shaping the workforce and infrastructure needed to deliver logistics, sustainment, installation support, and force protection capabilities across the command. This includes providing oversight for acquisition logistics, supply chain management, depot maintenance, base-level logistics operations, and enterprise security programs. Additionally, the directorate delivers strategic facility and infrastructure oversight while providing command-wide direction for Major Command (MAJCOM) security operations, ensuring the readiness and responsiveness required to support war-winning expeditionary capabilities. Responsibilities include, but are not limited to the duties listed below: Provide day-to-day Information Technology Specialist support within Sensitive Compartmented Information Facilities (SCIFs) supporting DoD agencies, the Office of the Secretary of Defense (OSD), and HQ AFMC, including classified enclave activities. Provide Information Assurance (IA) and technical security administrative assistance, IT endpoint administration and support, network engineering assistance, and Site Information Systems Security Manager (ISSM)/Information Systems Security Officer (ISSO) support. Install, maintain, audit, refresh, and support a secure Microsoft Windows endpoint environment. Maintain DoD and Air Force internet applications and protocols, including Internet Protocol (IP), Transmission Control Protocol (TCP), Hypertext Transfer Protocol (HTTP), Secure Hypertext Transfer Protocol (HTTPS), File Transfer Protocol (FTP), and Secure Sockets Layer (SSL). Interface with AFMC HQ customers and provide IT-related support to quickly resolve technical issues. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Perform periodic maintenance, hardware upgrades and replacement, firmware updates, and system configuration changes. Attend planning and requirements meetings with IT staff, program managers, analysts, and customers as required. Prepare systems for operational use and support operational tests and inspections. Provide technical guidance and Information Assurance support for AFMC technologies. Apply working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies to maintain system operations. Aid with the acquisition and sustainment of IT systems for weapon systems, subsystems, components, and equipment. Assist with security accreditation and information technology certification processes. Assist in the operation of necessary IT systems to ensure standardized file structures and seamless file sharing to support daily interactions with the SIO, SSO, staff, and directorate senior staff. Advise and assist in the development of system security management plans, computer Certification and Accreditation documentation, security vulnerability analyses, and other system security documents identified in MIL-HDBK 1785, DoDI 5000.02, and AF Supplement 1. Attend meetings and prepare/present briefings, graphics, and visuals for/to leadership. Prepare security paperwork, including but not limited to DD Form 2875 and Communications Security (COMSEC) inspection criteria. Assist in access control and perform escort duties for Video Teleconferencing (VTC) visitors. Answer telephones and other modes of administrative communication in the performance of duties. Perform self-inspections; identify security discrepancies; and report security incidents. Support security inspections; identify security discrepancies; and assist in report preparation. Perform courier responsibilities within the local area. Control program media and information within Air Force Materiel Command (AFMC) security guidelines. Populate and update databases, including but not limited to suspense tracking, personnel access, facility, JWICS system, and SharePoint databases, in the performance of assigned duties. Perform daily opening and closing of the SCIF and respond to SCIF after-duty-hour alarm activations when notified. Support AFMC/A2 Directorate JWICS communications to ensure cognizant parties are informed and appropriate responses are prepared, coordinated, and communicated while maintaining required security disciplines. Support the proper handling, preparation, and tracking of physical classified products entering or leaving the facility. Support planning, formulation, editing, development, publication, and storage of Special Access Program (SAP) and Top Secret/Sensitive Compartmented Information (TS/SCI) products. Support meetings and events attended or hosted by the Senior Intelligence Officer (SIO) on an as-required basis. Develop, maintain, and modify schedules and calendars as required on multi-level security systems. Use updated Security Classification Guides (SCGs) or other source documents to perform classification reviews on JWICS IT documentation and ensure proper derivative classification on all documents encountered during performance of duties. Support administrative tasks as necessary to support management, acquisition, and operations functions. Requirements Must have an active or current Top Secret security clearance with Sensitive Compartmented Information eligibility, verifiable in the Defense Information System for Security (DISS). BA/BS and at least three (3) years of experience in the respective technical/professional discipline being performed with proper certifications required in the labor category performance requirements OR six (6) years of directly related experience with proper certifications as described in the labor category performance requirements. Must be able to work successfully in a dynamic environment and effectively interact with numerous DoD, Agency, military/civilian personnel, and industry partners. Must be able to lift up to 50 pounds. Must meet position and certification requirements outlined in DoD Directive 814 for IA Technician Level II within six months of the date of hire. Must have working knowledge of various DODIIS Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to Certification and Accreditation (C&A). Must be familiar with security policy manuals, appropriate Intelligence Community Directives (ICDs), and other guiding policy documents. Why This Role Matters Real-World Impact - Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being. Growth-Oriented Environment - Learn from technical leaders, innovate within Agentic AI, and mentor those around you in AI best practices. Culture of Empowerment - You'll be part of a team that values innovation, trust, collaboration, and mission success Please join us, as together we build a better world one mission at a time powered by Technology Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development
Job Description Job Description Role: GIS Programmer Rate: 80/hr on W2 Location: Towson. MD. This individual may work remotely up to 2 days per week, equivalent to approximately 40% remote and 60% onsite. Fully remote or out-of-state employment is not authorized at this time. End Client: Baltimore County Office of Technology Duration: 6 months Responsibilities: Baltimore County is seeking a qualified Senior GIS programmer / Systems Analyst to perform application development and support activities supporting the Office of Information Technology's GIS Program. The programmer will assist in the development and maintenance of ArcGIS Server applications, GIS application upgrades, and support of the ArcGIS Server environment, along with working with ArcGIS Web AppBuilder and interfacing with CityWorks. GIS application development and application maintenance/upgrades • ArcGIS server web application development and maintenance • Support configuration efforts in CityWorks and the GIS web services used for CityWorks • Repair and upgrade existing Facilities toolsets and utility toolsets written in Visual C# using Visual Studio 2010 (IDE) with the ArcObjects Software Developers Kit (SDK) 10.1. Required Skills: Minimum of five (5) years developing and modifying applications using J2EE, .NET, JavaScript, HTML, C#, Python. Experience with ESRI ArcGIS technologies including ArcGIS Server, ArcGIS API's, ArcGIS JavaScript API, ArcGIS Web AppBuilder, Collector, ArcSDE and ArcGIS Mobile. Experience with ArcGIS Model Builder and Python Strong Knowledge of Structured Query Language (SQL), Triggers, and Stored Procedures. Analysis of program and production problems. Developing reports using SSRS Strong knowledge of relational databases and concepts (Oracle, SQL Server preferred) Excellent communication skills Graduation from an accredited college or university with a bachelor's degree in Business, Computer Science or a related field and five years' experience in systems analysis, change management analysis, project management, program analysis, or a closely related field. Recent engagement with a government entity Powered by JazzHR seuIarvBS7
10/23/2026
Full time
Job Description Job Description Role: GIS Programmer Rate: 80/hr on W2 Location: Towson. MD. This individual may work remotely up to 2 days per week, equivalent to approximately 40% remote and 60% onsite. Fully remote or out-of-state employment is not authorized at this time. End Client: Baltimore County Office of Technology Duration: 6 months Responsibilities: Baltimore County is seeking a qualified Senior GIS programmer / Systems Analyst to perform application development and support activities supporting the Office of Information Technology's GIS Program. The programmer will assist in the development and maintenance of ArcGIS Server applications, GIS application upgrades, and support of the ArcGIS Server environment, along with working with ArcGIS Web AppBuilder and interfacing with CityWorks. GIS application development and application maintenance/upgrades • ArcGIS server web application development and maintenance • Support configuration efforts in CityWorks and the GIS web services used for CityWorks • Repair and upgrade existing Facilities toolsets and utility toolsets written in Visual C# using Visual Studio 2010 (IDE) with the ArcObjects Software Developers Kit (SDK) 10.1. Required Skills: Minimum of five (5) years developing and modifying applications using J2EE, .NET, JavaScript, HTML, C#, Python. Experience with ESRI ArcGIS technologies including ArcGIS Server, ArcGIS API's, ArcGIS JavaScript API, ArcGIS Web AppBuilder, Collector, ArcSDE and ArcGIS Mobile. Experience with ArcGIS Model Builder and Python Strong Knowledge of Structured Query Language (SQL), Triggers, and Stored Procedures. Analysis of program and production problems. Developing reports using SSRS Strong knowledge of relational databases and concepts (Oracle, SQL Server preferred) Excellent communication skills Graduation from an accredited college or university with a bachelor's degree in Business, Computer Science or a related field and five years' experience in systems analysis, change management analysis, project management, program analysis, or a closely related field. Recent engagement with a government entity Powered by JazzHR seuIarvBS7
Job Description Job Description The Panther Group is currently seeking a Senior Configuration Analyst for a long-term contract opportunity supporting a leading defense and aerospace organization in the Chelmsford/Andover, MA area. This position is part of a Configuration Management & Data Integrity team responsible for maintaining accurate product configuration, revision control, documentation traceability, and engineering change management throughout the product lifecycle. What You'll Do Manage product revision control and maintain accurate configuration baselines. Support documentation and data traceability processes for engineering and manufacturing teams. Review, log, categorize, and track engineering changes against approved customer baselines. Analyze Technical Data Packages and identify configuration impacts for affected stakeholders. Ensure configuration management and data management processes meet contractual, regulatory, and internal requirements. Support change-management activities from initial concept through product sustainment. Work closely with engineering, manufacturing, and other cross-functional teams. Maintain accurate records and documentation for highly detailed, mission-critical programs. Support special projects and cross-site initiatives related to configuration management and data integrity. Mentor junior team members and share configuration management best practices. What We're Looking For Associate degree plus 10+ years of Configuration Management-related experience, or a bachelor's degree with 6+ years of professional experience. Experience applying Configuration Management policies, procedures, and tools. Ability to understand and interpret Bills of Materials (BOMs) and engineering drawings. Strong attention to detail and organizational skills. Experience working effectively with cross-functional teams. Proficiency with Microsoft Excel, Word, and PowerPoint. Strong written and verbal communication skills. Ability to manage multiple priorities and work independently. Strong documentation and document-management skills. Business acumen and a self-starting approach. Preferred Experience Configuration Management certifications. Product Lifecycle Management (PLM) systems. ERP systems. SharePoint, Windchill, JIRA, and/or Confluence. Configuration Management standards and principles, including SAE EIA-649. Electronics manufacturing or engineering environments. Defense, aerospace, military, or logistics experience. Pay up to $43.17 per hour DOE Company Description We are the experts in Human Capital. It starts with a commitment to personal attention. A single point of contact from day one. That's what makes The Panther Group different. That is how we deliver results to our clients and candidates. Our focus on quality, diversity and service sets us apart. At The Panther Group, it's about attention to detail. We attract the right talent, connect job seekers with the right jobs and provide the right custom solutions because we worry about the little things. Providing our clients the best value for their dollar, finding our job seekers opportunities where they can thrive, giving our clients and candidates the level of service they deserve, leveraging the most efficient processes in the industry. Company Description We are the experts in Human Capital. It starts with a commitment to personal attention. A single point of contact from day one. That's what makes The Panther Group different. That is how we deliver results to our clients and candidates. Our focus on quality, diversity and service sets us apart. At The Panther Group, it's about attention to detail. We attract the right talent, connect job seekers with the right jobs and provide the right custom solutions because we worry about the little things. Providing our clients the best value for their dollar, finding our job seekers opportunities where they can thrive, giving our clients and candidates the level of service they deserve, leveraging the most efficient processes in the industry.
10/23/2026
Full time
Job Description Job Description The Panther Group is currently seeking a Senior Configuration Analyst for a long-term contract opportunity supporting a leading defense and aerospace organization in the Chelmsford/Andover, MA area. This position is part of a Configuration Management & Data Integrity team responsible for maintaining accurate product configuration, revision control, documentation traceability, and engineering change management throughout the product lifecycle. What You'll Do Manage product revision control and maintain accurate configuration baselines. Support documentation and data traceability processes for engineering and manufacturing teams. Review, log, categorize, and track engineering changes against approved customer baselines. Analyze Technical Data Packages and identify configuration impacts for affected stakeholders. Ensure configuration management and data management processes meet contractual, regulatory, and internal requirements. Support change-management activities from initial concept through product sustainment. Work closely with engineering, manufacturing, and other cross-functional teams. Maintain accurate records and documentation for highly detailed, mission-critical programs. Support special projects and cross-site initiatives related to configuration management and data integrity. Mentor junior team members and share configuration management best practices. What We're Looking For Associate degree plus 10+ years of Configuration Management-related experience, or a bachelor's degree with 6+ years of professional experience. Experience applying Configuration Management policies, procedures, and tools. Ability to understand and interpret Bills of Materials (BOMs) and engineering drawings. Strong attention to detail and organizational skills. Experience working effectively with cross-functional teams. Proficiency with Microsoft Excel, Word, and PowerPoint. Strong written and verbal communication skills. Ability to manage multiple priorities and work independently. Strong documentation and document-management skills. Business acumen and a self-starting approach. Preferred Experience Configuration Management certifications. Product Lifecycle Management (PLM) systems. ERP systems. SharePoint, Windchill, JIRA, and/or Confluence. Configuration Management standards and principles, including SAE EIA-649. Electronics manufacturing or engineering environments. Defense, aerospace, military, or logistics experience. Pay up to $43.17 per hour DOE Company Description We are the experts in Human Capital. It starts with a commitment to personal attention. A single point of contact from day one. That's what makes The Panther Group different. That is how we deliver results to our clients and candidates. Our focus on quality, diversity and service sets us apart. At The Panther Group, it's about attention to detail. We attract the right talent, connect job seekers with the right jobs and provide the right custom solutions because we worry about the little things. Providing our clients the best value for their dollar, finding our job seekers opportunities where they can thrive, giving our clients and candidates the level of service they deserve, leveraging the most efficient processes in the industry. Company Description We are the experts in Human Capital. It starts with a commitment to personal attention. A single point of contact from day one. That's what makes The Panther Group different. That is how we deliver results to our clients and candidates. Our focus on quality, diversity and service sets us apart. At The Panther Group, it's about attention to detail. We attract the right talent, connect job seekers with the right jobs and provide the right custom solutions because we worry about the little things. Providing our clients the best value for their dollar, finding our job seekers opportunities where they can thrive, giving our clients and candidates the level of service they deserve, leveraging the most efficient processes in the industry.
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Ambulatory Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
10/23/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Ambulatory Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.