Job Description Job Description Job Title: ServiceNow Consultant Location: Leesburg, VA Type: Contract Compensation: 70-90/hr W2 Contractor Work Model: Hybrid Hours: 40.0 Responsibilities Develop, configure, and maintain ServiceNow applications with emphasis on Service Catalogs and Request Workflows within ITSM and HRSD modules. Write and maintain clean, efficient scripts using JavaScript, Flow Designer, and Business Rules. Collaborate with cross-functional teams to gather and translate requirements into robust ServiceNow solutions. Stay current on ServiceNow platform upgrades, new features, and best practices. Provide technical support and training to platform users as needed. Implement and troubleshoot Access Control Rules (ACLs) to support secure, role-based access. Configure and support ServiceNow Discovery to automate asset and service mapping. Requirements 3-5 years of ServiceNow development experience, including system configuration and scripting. Active Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications. Demonstrated experience configuring and delivering Service Catalog items, including complex workflows. Proficiency in ITSM and HRSD modules. Strong knowledge of ACLs, form-level and field-level security. Hands-on experience with Discovery configuration and troubleshooting. Familiarity with integrations using REST, SOAP, and MID servers. Excellent problem-solving, communication, and documentation skills. Resides in the DC, Maryland, or Virginia area (preferred). Experience in agile development environments (preferred). Experience with other ServiceNow modules such as SPM, ITOM, PSDS, HAM, or SAM (preferred). Experience connecting separate ServiceNow instances (eBonding) (preferred). System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: (ALTA IT)
10/27/2026
Full time
Job Description Job Description Job Title: ServiceNow Consultant Location: Leesburg, VA Type: Contract Compensation: 70-90/hr W2 Contractor Work Model: Hybrid Hours: 40.0 Responsibilities Develop, configure, and maintain ServiceNow applications with emphasis on Service Catalogs and Request Workflows within ITSM and HRSD modules. Write and maintain clean, efficient scripts using JavaScript, Flow Designer, and Business Rules. Collaborate with cross-functional teams to gather and translate requirements into robust ServiceNow solutions. Stay current on ServiceNow platform upgrades, new features, and best practices. Provide technical support and training to platform users as needed. Implement and troubleshoot Access Control Rules (ACLs) to support secure, role-based access. Configure and support ServiceNow Discovery to automate asset and service mapping. Requirements 3-5 years of ServiceNow development experience, including system configuration and scripting. Active Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications. Demonstrated experience configuring and delivering Service Catalog items, including complex workflows. Proficiency in ITSM and HRSD modules. Strong knowledge of ACLs, form-level and field-level security. Hands-on experience with Discovery configuration and troubleshooting. Familiarity with integrations using REST, SOAP, and MID servers. Excellent problem-solving, communication, and documentation skills. Resides in the DC, Maryland, or Virginia area (preferred). Experience in agile development environments (preferred). Experience with other ServiceNow modules such as SPM, ITOM, PSDS, HAM, or SAM (preferred). Experience connecting separate ServiceNow instances (eBonding) (preferred). System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: (ALTA IT)
Job Description Job Description Job Title: ServiceNow Knowledge Management Type: 9-month Contract Compensation: $64.39 per hour Work Model: Hybrid ServiceNow Knowledge Management Consultant We are seeking an experienced ServiceNow Knowledge Management Consultant to help establish and mature a new ServiceNow Knowledge Management environment. This role will be part of the Knowledge Management team and will play a key role in building a centralized, scalable knowledge base that supports both internal users and external partners. This is an exciting opportunity to help shape a growing ServiceNow Knowledge Management function from the ground up. The ideal candidate will bring hands-on experience with ServiceNow Knowledge Management, knowledge governance, content strategy, workflow development, and stakeholder engagement. Responsibilities Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. Create, organize, and maintain documentation that supports internal users and external plan partners. Migrate existing content into ServiceNow and develop new knowledge content as needed. Establish knowledge management standards, templates, workflows, and governance processes. Define content ownership, review cycles, and ongoing maintenance practices. Create and organize repositories and structures to support knowledge accessibility and usability. Support ServiceNow Knowledge Management module configurations and related customizations. Leverage ServiceNow capabilities to improve self-service experiences, answer user questions, and reduce support ticket volume. Develop documentation to support business processes being consolidated into ServiceNow. Partner with cross-functional stakeholders to understand business challenges, align priorities, and drive adoption of knowledge management practices. Communicate processes, recommendations, and progress updates to leadership and key stakeholders. Champion a customer-focused approach by ensuring information is accurate, current, and easily accessible. Track the effectiveness of knowledge management initiatives and recommend continuous improvements. Required Qualifications Bachelor's degree in Marketing, Business, Design Strategy, or a related field, or equivalent combination of education and experience. 5+ years of ServiceNow experience. Hands-on experience with ServiceNow Knowledge Management and Knowledge Base functionality. Experience establishing and managing knowledge management frameworks, processes, and governance. Experience creating content standards, templates, workflows, and review processes. Strong technical content management and documentation skills. Excellent communication, presentation, and stakeholder management skills. Ability to work independently while collaborating across multiple teams and levels of the organization. Preferred Qualifications Knowledge Management Institute (KMI) certifications or other knowledge management certifications. ServiceNow certifications. Experience implementing or maturing enterprise knowledge management programs. Human-centered design, customer experience, product strategy, or process improvement experience. Healthcare industry experience is welcome but not required. Environment ServiceNow is a relatively new platform within the organization. Several processes and tools are being consolidated into ServiceNow. The initial focus will be internal-facing knowledge content, with expansion to external-facing content over time. Opportunity to establish and influence long-term knowledge management practices within the organization. What Success Looks Like The successful consultant will bring structure and governance to the organization's ServiceNow Knowledge Base by implementing templates and workflows, organizing and migrating content, establishing ownership and review processes, and creating a seamless knowledge experience for end users. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
10/27/2026
Full time
Job Description Job Description Job Title: ServiceNow Knowledge Management Type: 9-month Contract Compensation: $64.39 per hour Work Model: Hybrid ServiceNow Knowledge Management Consultant We are seeking an experienced ServiceNow Knowledge Management Consultant to help establish and mature a new ServiceNow Knowledge Management environment. This role will be part of the Knowledge Management team and will play a key role in building a centralized, scalable knowledge base that supports both internal users and external partners. This is an exciting opportunity to help shape a growing ServiceNow Knowledge Management function from the ground up. The ideal candidate will bring hands-on experience with ServiceNow Knowledge Management, knowledge governance, content strategy, workflow development, and stakeholder engagement. Responsibilities Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. Create, organize, and maintain documentation that supports internal users and external plan partners. Migrate existing content into ServiceNow and develop new knowledge content as needed. Establish knowledge management standards, templates, workflows, and governance processes. Define content ownership, review cycles, and ongoing maintenance practices. Create and organize repositories and structures to support knowledge accessibility and usability. Support ServiceNow Knowledge Management module configurations and related customizations. Leverage ServiceNow capabilities to improve self-service experiences, answer user questions, and reduce support ticket volume. Develop documentation to support business processes being consolidated into ServiceNow. Partner with cross-functional stakeholders to understand business challenges, align priorities, and drive adoption of knowledge management practices. Communicate processes, recommendations, and progress updates to leadership and key stakeholders. Champion a customer-focused approach by ensuring information is accurate, current, and easily accessible. Track the effectiveness of knowledge management initiatives and recommend continuous improvements. Required Qualifications Bachelor's degree in Marketing, Business, Design Strategy, or a related field, or equivalent combination of education and experience. 5+ years of ServiceNow experience. Hands-on experience with ServiceNow Knowledge Management and Knowledge Base functionality. Experience establishing and managing knowledge management frameworks, processes, and governance. Experience creating content standards, templates, workflows, and review processes. Strong technical content management and documentation skills. Excellent communication, presentation, and stakeholder management skills. Ability to work independently while collaborating across multiple teams and levels of the organization. Preferred Qualifications Knowledge Management Institute (KMI) certifications or other knowledge management certifications. ServiceNow certifications. Experience implementing or maturing enterprise knowledge management programs. Human-centered design, customer experience, product strategy, or process improvement experience. Healthcare industry experience is welcome but not required. Environment ServiceNow is a relatively new platform within the organization. Several processes and tools are being consolidated into ServiceNow. The initial focus will be internal-facing knowledge content, with expansion to external-facing content over time. Opportunity to establish and influence long-term knowledge management practices within the organization. What Success Looks Like The successful consultant will bring structure and governance to the organization's ServiceNow Knowledge Base by implementing templates and workflows, organizing and migrating content, establishing ownership and review processes, and creating a seamless knowledge experience for end users. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
Job Description Job Description Description: Job Description DzGovTech is seeking a Data Visualization Specialist to support the Defense Logistics Agency (DLA) Enterprise Architecture (EA) program. This position supports DLA's mission to modernize enterprise architecture by transforming complex architecture, application, business, and technology data into meaningful visualizations that enable executive decision making and digital transformation initiatives. The successful candidate will work with Enterprise Architects, Business Architects, Application Architects, system owners, and business stakeholders to develop interactive dashboards, reports, and visual analytics using Microsoft Power BI, Power Apps, Qlik, and other enterprise visualization technologies. The position also supports Enterprise Architecture data integration, API development, automation, and reporting across multiple DLA repositories. Primary Responsibilities Design, develop, and maintain interactive dashboards, scorecards, and executive reports using Microsoft Power BI . Develop business applications and workflow solutions using Microsoft Power Apps . Create reusable semantic models, datasets, and visual analytics that support Enterprise Architecture initiatives. Develop visualizations using Enterprise Architecture data to identify trends, technology gaps, relationships, and "what-if" scenarios for DLA leadership. Design and document repeatable methods for extracting, transforming, integrating, and refreshing data from Enterprise Architecture repositories and other DLA data sources. Develop automated data refresh processes using modern Microsoft technologies and APIs whenever practical. Prepare enterprise data sets for visualization by integrating information from Enterprise Architecture repositories, ServiceNow, SAP, and other DLA systems. Develop SQL queries, stored procedures, and data models supporting enterprise reporting. Collaborate with Enterprise Architects, Program Managers, System Integrators, and Data Owners to improve data quality and visualization capabilities. Participate in Agile planning sessions, demonstrations, and continuous process improvement activities. Prepare technical documentation, visualization standards, user guides, and knowledge transfer materials. Recommend improvements to visualization techniques, data collection methods, automation, and reporting processes. Requirements: Minimum Qualifications Bachelor's degree from an accredited college or university. Minimum four (4) years of professional experience developing data visualization or business intelligence solutions. Experience designing dashboards and reports using Microsoft Power BI . Experience developing business applications using Microsoft Power Apps . Experience with Power BI Service , Power Query, DAX, and data modeling. Experience integrating multiple enterprise data sources into visualization platforms. Experience writing SQL queries, views, stored procedures, and working with relational databases. Experience developing dashboards against ERP transactional and analytical data models. Experience with enterprise visualization platforms such as: Microsoft Power BI Qlik Sense QlikView SAP Lumira Similar Business Intelligence tools Experience developing custom visualizations using HTML, JavaScript, D3.js, or similar technologies. Strong analytical, communication, and problem-solving skills. Preferred Qualifications Experience supporting the Defense Logistics Agency (DLA), Department of Defense, or other Federal agencies. Experience supporting Enterprise Architecture or Digital Transformation initiatives. Experience integrating data through REST APIs and enterprise repositories. Experience working with ServiceNow , SAP , Celonis , or Enterprise Architecture repositories. Experience creating automated data refresh and ETL processes. Experience working within Agile software development environments. Familiarity with DoDAF, BPMN, or Enterprise Architecture concepts. Experience developing executive dashboards supporting technology roadmaps, application portfolios, or business process analysis. Preferred Certifications Microsoft Certified: Power BI Data Analyst Associate (PL-300) Microsoft Power Platform App Maker Associate (PL-100) Microsoft Power Platform Functional Consultant Associate (PL-200) Microsoft Power Platform Developer Associate (PL-400) Qlik Sense Business Analyst Qlik Sense Data Architect Comparable Business Intelligence or Data Analytics certification Security Requirements Must possess an active IT-II Non-Critical Sensitive (Tier 3) clearance or be eligible to obtain one prior to contract start.
10/26/2026
Full time
Job Description Job Description Description: Job Description DzGovTech is seeking a Data Visualization Specialist to support the Defense Logistics Agency (DLA) Enterprise Architecture (EA) program. This position supports DLA's mission to modernize enterprise architecture by transforming complex architecture, application, business, and technology data into meaningful visualizations that enable executive decision making and digital transformation initiatives. The successful candidate will work with Enterprise Architects, Business Architects, Application Architects, system owners, and business stakeholders to develop interactive dashboards, reports, and visual analytics using Microsoft Power BI, Power Apps, Qlik, and other enterprise visualization technologies. The position also supports Enterprise Architecture data integration, API development, automation, and reporting across multiple DLA repositories. Primary Responsibilities Design, develop, and maintain interactive dashboards, scorecards, and executive reports using Microsoft Power BI . Develop business applications and workflow solutions using Microsoft Power Apps . Create reusable semantic models, datasets, and visual analytics that support Enterprise Architecture initiatives. Develop visualizations using Enterprise Architecture data to identify trends, technology gaps, relationships, and "what-if" scenarios for DLA leadership. Design and document repeatable methods for extracting, transforming, integrating, and refreshing data from Enterprise Architecture repositories and other DLA data sources. Develop automated data refresh processes using modern Microsoft technologies and APIs whenever practical. Prepare enterprise data sets for visualization by integrating information from Enterprise Architecture repositories, ServiceNow, SAP, and other DLA systems. Develop SQL queries, stored procedures, and data models supporting enterprise reporting. Collaborate with Enterprise Architects, Program Managers, System Integrators, and Data Owners to improve data quality and visualization capabilities. Participate in Agile planning sessions, demonstrations, and continuous process improvement activities. Prepare technical documentation, visualization standards, user guides, and knowledge transfer materials. Recommend improvements to visualization techniques, data collection methods, automation, and reporting processes. Requirements: Minimum Qualifications Bachelor's degree from an accredited college or university. Minimum four (4) years of professional experience developing data visualization or business intelligence solutions. Experience designing dashboards and reports using Microsoft Power BI . Experience developing business applications using Microsoft Power Apps . Experience with Power BI Service , Power Query, DAX, and data modeling. Experience integrating multiple enterprise data sources into visualization platforms. Experience writing SQL queries, views, stored procedures, and working with relational databases. Experience developing dashboards against ERP transactional and analytical data models. Experience with enterprise visualization platforms such as: Microsoft Power BI Qlik Sense QlikView SAP Lumira Similar Business Intelligence tools Experience developing custom visualizations using HTML, JavaScript, D3.js, or similar technologies. Strong analytical, communication, and problem-solving skills. Preferred Qualifications Experience supporting the Defense Logistics Agency (DLA), Department of Defense, or other Federal agencies. Experience supporting Enterprise Architecture or Digital Transformation initiatives. Experience integrating data through REST APIs and enterprise repositories. Experience working with ServiceNow , SAP , Celonis , or Enterprise Architecture repositories. Experience creating automated data refresh and ETL processes. Experience working within Agile software development environments. Familiarity with DoDAF, BPMN, or Enterprise Architecture concepts. Experience developing executive dashboards supporting technology roadmaps, application portfolios, or business process analysis. Preferred Certifications Microsoft Certified: Power BI Data Analyst Associate (PL-300) Microsoft Power Platform App Maker Associate (PL-100) Microsoft Power Platform Functional Consultant Associate (PL-200) Microsoft Power Platform Developer Associate (PL-400) Qlik Sense Business Analyst Qlik Sense Data Architect Comparable Business Intelligence or Data Analytics certification Security Requirements Must possess an active IT-II Non-Critical Sensitive (Tier 3) clearance or be eligible to obtain one prior to contract start.
Celerity Consulting Group, Inc.
Walnut Creek, California
Job Title: Technical Analyst Company: Celerity Location: U.S. (Remote/ work from home eligible) Travel as Required Compensation: $125,000 - $150,000 annually Company Overview: Celerity is a consulting firm specializing in utilities and energy sectors. We empower organizations by converting complex data into actionable intelligence to mitigate risk, optimize assets, and maximize project outcomes. Our background and expertise enable us to drive and deliver transformation and operational excellence for our clients. Position Overview: We are seeking an experienced Technical Analyst to support the delivery of a complex Field Service Management (FSM) platform implementation for a utilities client. This role bridges business requirements and technical execution - translating functional needs into technical specifications, supporting solution configuration, and ensuring the platform is implemented correctly, tested thoroughly, and delivered successfully. The ideal candidate will bring strong analytical and technical skills, hands-on FSM platform experience, implementation project experience, and the ability to collaborate effectively across a cross-functional delivery team including the Technical Project Manager, Solution Architect, Product Developers, and Product Solution Architects. Key Responsibilities: Requirements & Technical Analysis: Analyze and document detailed technical and functional requirements for the FSM platform implementation, working closely with business stakeholders and the Solution Architect. Translate business requirements into technical specifications, configuration workbooks, user stories, and functional design documents. Conduct gap analysis between out-of-the-box FSM platform capabilities and client-specific business requirements. Support development of solution design documents, data mapping specifications, and integration requirements. Solution Configuration & Implementation Support: Support configuration of the FSM platform (e.g., scheduling rules, work order types, service territories, mobile workflows, dispatch logic) based on approved designs. Partner with Product Developers and Product Solution Architects to validate that technical builds align with documented requirements and architecture standards. Assist in designing and validating system integrations with adjacent platforms (GIS, OMS, ERP, CRM, IoT/telemetry). Support data migration activities including data mapping, cleansing, validation, and reconciliation. Testing & Quality Assurance: Develop test plans, test cases, and test scripts to validate FSM platform functionality against business requirements. Lead or support System Integration Testing (SIT), User Acceptance Testing (UAT), and regression testing cycles. Log, track, and manage defects through resolution, working with Product Developers to prioritize and validate fixes. Ensure traceability between requirements, configuration/build, and test coverage. Cross-Functional Collaboration Work closely with the Technical Project Manager to provide status updates, flag risks/issues, and support project planning and reporting. Collaborate with the Solution Architect and Product Solution Architects to ensure technical solutions align with overall architecture and scalability requirements. Partner with Product Developers to clarify requirements, review technical builds, and troubleshoot implementation issues. Support business analysts and end users during design workshops, walkthroughs, and training sessions as needed. Documentation & Knowledge Transfer Maintain up-to-date technical documentation, configuration guides, and runbooks throughout the project lifecycle. Support development of training materials and knowledge transfer documentation for client teams. Contribute to lessons-learned sessions and continuous improvement of implementation methodology and reusable assets. Deployment & Hypercare Support Support cutover planning, deployment activities, and go-live readiness assessments. Provide hypercare support post go-live, triaging and resolving technical issues in collaboration with the delivery team. Educational Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field or equivalent experience. Advanced degree (MBA or Master's) is preferred. Required Skills and Experience: 7+ years of experience in a Technical Analyst, Systems Analyst, or similar technical delivery role within enterprise software implementations. Hands-on experience implementing or supporting Field Service Management (FSM) or workforce management platforms (e.g., Salesforce Field Service, ServiceMax, IFS Field Service Management, Oracle Field Service Cloud, ClickSoftware). Experience within the utilities industry (electric, gas, water) is strongly preferred, particularly with field operations, mobile workforce, or asset management systems. Proven experience working on full implementation lifecycles: requirements gathering, design, configuration/build, testing, deployment, and hypercare. Solid understanding of system integration concepts (APIs, middleware, data mapping/ETL) relevant to utilities technology ecosystems. Working knowledge of relational databases and SQL for data analysis, validation, and troubleshooting. Familiarity with Agile and traditional project delivery methodologies (Scrum, SAFe, Waterfall). Experience with requirements management and defect tracking tools (Jira, Azure DevOps, ServiceNow, or similar). Ability to travel to client site (domestic and(or) international) as required and defined per project requirements. Certifications: Relevant FSM platform certifications (e.g., Salesforce Field Service Consultant/Administrator, ServiceMax certification). Certified Business Analysis Professional (CBAP) or similar business/technical analysis certification. Certified ScrumMaster (CSM) or Agile certification. ITIL Foundation certification (a plus, given field service and incident/change management overlap). The salary range for this position is provided in good faith and is subject to variation based on geographic location, candidate experience, and market conditions. Final compensation will be determined after a comprehensive evaluation of the candidate's qualifications and alignment with the role. In accordance with applicable pay transparency laws-including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions-we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request. This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws. Employee welfare and development is important to us, and we sponsor many activities outside of work to promote team building as well as sponsor formal training and certification. We are proud to offer a comprehensive health and welfare benefit package that includes: HEALTH & WELL-BEING Medical Insurance Dental Insurance Vision Insurance PEACE OF MIND Disability Insurance (STD/LTD) Flexible Spending Account Health Savings Account Basic Life/AD&D 401(k) plan WORK/LIFE BALANCE Paid Time Off Company Holidays Leave of Absence Remote work and Flexible Work Schedules (for qualified positions) ADDITIONAL PERKS Employee Referral Program Professional Development Charitable Contribution Match Based in Walnut Creek, CA with offices nationwide, Celerity energy engineers perform a critical, leadership role as strategic liaisons between data, assets and the teams that make projects happen in the field. See full details and meet our leadership team on our website: Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans' status or other status protected by applicable law. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This position is open to individuals who are currently authorized to work in the United States on a full-time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time. Powered by JazzHR Compensation details: 00 Yearly Salary PI6ba09f9321e1-3736
10/26/2026
Full time
Job Title: Technical Analyst Company: Celerity Location: U.S. (Remote/ work from home eligible) Travel as Required Compensation: $125,000 - $150,000 annually Company Overview: Celerity is a consulting firm specializing in utilities and energy sectors. We empower organizations by converting complex data into actionable intelligence to mitigate risk, optimize assets, and maximize project outcomes. Our background and expertise enable us to drive and deliver transformation and operational excellence for our clients. Position Overview: We are seeking an experienced Technical Analyst to support the delivery of a complex Field Service Management (FSM) platform implementation for a utilities client. This role bridges business requirements and technical execution - translating functional needs into technical specifications, supporting solution configuration, and ensuring the platform is implemented correctly, tested thoroughly, and delivered successfully. The ideal candidate will bring strong analytical and technical skills, hands-on FSM platform experience, implementation project experience, and the ability to collaborate effectively across a cross-functional delivery team including the Technical Project Manager, Solution Architect, Product Developers, and Product Solution Architects. Key Responsibilities: Requirements & Technical Analysis: Analyze and document detailed technical and functional requirements for the FSM platform implementation, working closely with business stakeholders and the Solution Architect. Translate business requirements into technical specifications, configuration workbooks, user stories, and functional design documents. Conduct gap analysis between out-of-the-box FSM platform capabilities and client-specific business requirements. Support development of solution design documents, data mapping specifications, and integration requirements. Solution Configuration & Implementation Support: Support configuration of the FSM platform (e.g., scheduling rules, work order types, service territories, mobile workflows, dispatch logic) based on approved designs. Partner with Product Developers and Product Solution Architects to validate that technical builds align with documented requirements and architecture standards. Assist in designing and validating system integrations with adjacent platforms (GIS, OMS, ERP, CRM, IoT/telemetry). Support data migration activities including data mapping, cleansing, validation, and reconciliation. Testing & Quality Assurance: Develop test plans, test cases, and test scripts to validate FSM platform functionality against business requirements. Lead or support System Integration Testing (SIT), User Acceptance Testing (UAT), and regression testing cycles. Log, track, and manage defects through resolution, working with Product Developers to prioritize and validate fixes. Ensure traceability between requirements, configuration/build, and test coverage. Cross-Functional Collaboration Work closely with the Technical Project Manager to provide status updates, flag risks/issues, and support project planning and reporting. Collaborate with the Solution Architect and Product Solution Architects to ensure technical solutions align with overall architecture and scalability requirements. Partner with Product Developers to clarify requirements, review technical builds, and troubleshoot implementation issues. Support business analysts and end users during design workshops, walkthroughs, and training sessions as needed. Documentation & Knowledge Transfer Maintain up-to-date technical documentation, configuration guides, and runbooks throughout the project lifecycle. Support development of training materials and knowledge transfer documentation for client teams. Contribute to lessons-learned sessions and continuous improvement of implementation methodology and reusable assets. Deployment & Hypercare Support Support cutover planning, deployment activities, and go-live readiness assessments. Provide hypercare support post go-live, triaging and resolving technical issues in collaboration with the delivery team. Educational Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field or equivalent experience. Advanced degree (MBA or Master's) is preferred. Required Skills and Experience: 7+ years of experience in a Technical Analyst, Systems Analyst, or similar technical delivery role within enterprise software implementations. Hands-on experience implementing or supporting Field Service Management (FSM) or workforce management platforms (e.g., Salesforce Field Service, ServiceMax, IFS Field Service Management, Oracle Field Service Cloud, ClickSoftware). Experience within the utilities industry (electric, gas, water) is strongly preferred, particularly with field operations, mobile workforce, or asset management systems. Proven experience working on full implementation lifecycles: requirements gathering, design, configuration/build, testing, deployment, and hypercare. Solid understanding of system integration concepts (APIs, middleware, data mapping/ETL) relevant to utilities technology ecosystems. Working knowledge of relational databases and SQL for data analysis, validation, and troubleshooting. Familiarity with Agile and traditional project delivery methodologies (Scrum, SAFe, Waterfall). Experience with requirements management and defect tracking tools (Jira, Azure DevOps, ServiceNow, or similar). Ability to travel to client site (domestic and(or) international) as required and defined per project requirements. Certifications: Relevant FSM platform certifications (e.g., Salesforce Field Service Consultant/Administrator, ServiceMax certification). Certified Business Analysis Professional (CBAP) or similar business/technical analysis certification. Certified ScrumMaster (CSM) or Agile certification. ITIL Foundation certification (a plus, given field service and incident/change management overlap). The salary range for this position is provided in good faith and is subject to variation based on geographic location, candidate experience, and market conditions. Final compensation will be determined after a comprehensive evaluation of the candidate's qualifications and alignment with the role. In accordance with applicable pay transparency laws-including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions-we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request. This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws. Employee welfare and development is important to us, and we sponsor many activities outside of work to promote team building as well as sponsor formal training and certification. We are proud to offer a comprehensive health and welfare benefit package that includes: HEALTH & WELL-BEING Medical Insurance Dental Insurance Vision Insurance PEACE OF MIND Disability Insurance (STD/LTD) Flexible Spending Account Health Savings Account Basic Life/AD&D 401(k) plan WORK/LIFE BALANCE Paid Time Off Company Holidays Leave of Absence Remote work and Flexible Work Schedules (for qualified positions) ADDITIONAL PERKS Employee Referral Program Professional Development Charitable Contribution Match Based in Walnut Creek, CA with offices nationwide, Celerity energy engineers perform a critical, leadership role as strategic liaisons between data, assets and the teams that make projects happen in the field. See full details and meet our leadership team on our website: Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans' status or other status protected by applicable law. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This position is open to individuals who are currently authorized to work in the United States on a full-time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time. Powered by JazzHR Compensation details: 00 Yearly Salary PI6ba09f9321e1-3736
Job Description Primary Location : Chicago, IL V-Soft Consulting is currently hiring for a Senior Network Manager for our premier client in Chicago, IL. Education and Experience: Experience managing support/maintenance agreements and outside service providers Experience working with a Security Operations Center 4-year college degree in a related field and/or relevant professional experience 7 years of managing experience leading IT network engineering teams 10 years of Technical Operations, Engineering & Implementation, and Security Engineering experience Knowledge and Skills: Knowledge of Cybersecurity operations Strong knowledge of ITIL concepts. ITIL certification is a plus Strong client-focus skills with ability to recognize client requirements, assist client in achieving their goals, manage client expectations and consistently achieve high client satisfaction Strong organizational and management skills; ability to efficiently manage a variety of multiple concurrent projects simultaneously Experience with designing an ITSM system to manage incidents, problems, workflows and to collect metrics required for reporting, preferably on ServiceNow Strong interpersonal skills, communication, leadership ability, and teamwork. WHAT YOU'LL DO: Job Responsibilities: Technical Operations Perform advanced troubleshooting and root cause analysis of critical network incidents. Provide hands-on support during major outages, cybersecurity incidents, and high-priority operational events. Participate in network configuration reviews and oversee implementation of complex network changes. Collaborate with engineering teams to resolve performance, capacity, and reliability issues. Engineering & Implementation Design and implement switching, routing, wireless, network security, and cloud connectivity solutions. Lead technical deployments, migrations, upgrades, and integration projects. Develop and maintain network capacity planning, performance monitoring, and optimization strategies. Interested? Qualified candidates should send their resumes to V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks. As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth. V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. For more information or to view all our open jobs, please visit or call .
10/25/2026
Full time
Job Description Primary Location : Chicago, IL V-Soft Consulting is currently hiring for a Senior Network Manager for our premier client in Chicago, IL. Education and Experience: Experience managing support/maintenance agreements and outside service providers Experience working with a Security Operations Center 4-year college degree in a related field and/or relevant professional experience 7 years of managing experience leading IT network engineering teams 10 years of Technical Operations, Engineering & Implementation, and Security Engineering experience Knowledge and Skills: Knowledge of Cybersecurity operations Strong knowledge of ITIL concepts. ITIL certification is a plus Strong client-focus skills with ability to recognize client requirements, assist client in achieving their goals, manage client expectations and consistently achieve high client satisfaction Strong organizational and management skills; ability to efficiently manage a variety of multiple concurrent projects simultaneously Experience with designing an ITSM system to manage incidents, problems, workflows and to collect metrics required for reporting, preferably on ServiceNow Strong interpersonal skills, communication, leadership ability, and teamwork. WHAT YOU'LL DO: Job Responsibilities: Technical Operations Perform advanced troubleshooting and root cause analysis of critical network incidents. Provide hands-on support during major outages, cybersecurity incidents, and high-priority operational events. Participate in network configuration reviews and oversee implementation of complex network changes. Collaborate with engineering teams to resolve performance, capacity, and reliability issues. Engineering & Implementation Design and implement switching, routing, wireless, network security, and cloud connectivity solutions. Lead technical deployments, migrations, upgrades, and integration projects. Develop and maintain network capacity planning, performance monitoring, and optimization strategies. Interested? Qualified candidates should send their resumes to V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks. As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth. V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. For more information or to view all our open jobs, please visit or call .
Job Description We are looking for a ServiceNow Solution Architect (need Certified Master Architect OR Certified technical architect) Location - USA remote Experience as a Senior Architect / consultant • Candidates should have strong knowledge of ServiceNow implementation and transformations. • Strong knowledge on ServiceNow platform assessment and provide best practice recommendations. • Candidate should have Knowledge on ServiceNow platform security, authorization, and continuous monitoring • Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations. • Experience in ServiceNow custom application design and development • Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances. • Experienced in leading end to end Implementation and transformation programs in ITSM, ITOM, HRSD, HAM, SAM and CMDB. • Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations. • Candidates should have strong knowledge of ITSM, ITOM, HRSD design and implementation and transformation for large customers. • Mentor and share technical knowledge/guidance to team. • Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements. • Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated. • Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards. • Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM, ITOM, HRSD, and ITIL V3 foundation. • Nice to have ServiceNow Certified Technical Architect (CTA). • Experience in IT Asset Management Lifecycle and ServiceNow HAM & SAM Pro features and functions. Company Description: Techaxis is a US-based firm that specializes in discovering, engaging, and placing top talent globally, for full-time or contract positions in leadership and mid to senior-level positions for companies in the technology, healthcare, energy, and education space. Techaxis Inc. is headquartered in Northern Virginia, USA. We are ranked in Inc 5000 and in Inc 5000 DC Metro Series, SWaM, and WBE Certified technology talent search firm. Equal Opportunities Employer: Our clients provide equal opportunities to all its employees and all qualified applicants for employment, without regard to their race, caste, religion, color, ancestry, marital status, sex, age, nationality, disability, and veteran status. Employees of our client shall be treated with dignity and in accordance with their policy to maintain a work environment free of sexual harassment, whether physical, verbal, or psychological. Employee policies and practices shall be administered in a manner that would ensure that in all matters equal opportunity is provided to those eligible and the decisions are merit-based.
10/25/2026
Full time
Job Description We are looking for a ServiceNow Solution Architect (need Certified Master Architect OR Certified technical architect) Location - USA remote Experience as a Senior Architect / consultant • Candidates should have strong knowledge of ServiceNow implementation and transformations. • Strong knowledge on ServiceNow platform assessment and provide best practice recommendations. • Candidate should have Knowledge on ServiceNow platform security, authorization, and continuous monitoring • Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations. • Experience in ServiceNow custom application design and development • Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances. • Experienced in leading end to end Implementation and transformation programs in ITSM, ITOM, HRSD, HAM, SAM and CMDB. • Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations. • Candidates should have strong knowledge of ITSM, ITOM, HRSD design and implementation and transformation for large customers. • Mentor and share technical knowledge/guidance to team. • Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements. • Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated. • Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards. • Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM, ITOM, HRSD, and ITIL V3 foundation. • Nice to have ServiceNow Certified Technical Architect (CTA). • Experience in IT Asset Management Lifecycle and ServiceNow HAM & SAM Pro features and functions. Company Description: Techaxis is a US-based firm that specializes in discovering, engaging, and placing top talent globally, for full-time or contract positions in leadership and mid to senior-level positions for companies in the technology, healthcare, energy, and education space. Techaxis Inc. is headquartered in Northern Virginia, USA. We are ranked in Inc 5000 and in Inc 5000 DC Metro Series, SWaM, and WBE Certified technology talent search firm. Equal Opportunities Employer: Our clients provide equal opportunities to all its employees and all qualified applicants for employment, without regard to their race, caste, religion, color, ancestry, marital status, sex, age, nationality, disability, and veteran status. Employees of our client shall be treated with dignity and in accordance with their policy to maintain a work environment free of sexual harassment, whether physical, verbal, or psychological. Employee policies and practices shall be administered in a manner that would ensure that in all matters equal opportunity is provided to those eligible and the decisions are merit-based.
Job Description We are looking for a ServiceNow Solution Architect Locations : USA Remote Experience as a Senior Architect / consultant • Candidates should have strong knowledge of ServiceNow implementation and transformations. • Strong knowledge on ServiceNow platform assessment and provide best practice recommendations. • Candidate should have Knowledge on ServiceNow platform security, authorization, and continuous monitoring • Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations. • Experience in ServiceNow custom application design and development • Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances. • Experienced in leading end to end Implementation and transformation programs in ITSM, ITOM, HRSD, HAM, SAM and CMDB. • Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations. • Candidates should have strong knowledge of ITSM, ITOM, HRSD design and implementation and transformation for large customers. • Mentor and share technical knowledge/guidance to team. • Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements. • Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated. • Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards. • Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM, ITOM, HRSD, and ITIL V3 foundation. • Nice to have ServiceNow Certified Technical Architect (CTA). • Experience in IT Asset Management Lifecycle and ServiceNow HAM & SAM Pro features and functions. Company Description: Techaxis is a US-based firm that specializes in discovering, engaging, and placing top talent globally, for full-time or contract positions in leadership and mid to senior-level positions for companies in the technology, healthcare, energy, and education space. Techaxis Inc. is headquartered in Northern Virginia, USA. We are ranked in Inc 5000 and in Inc 5000 DC Metro Series, SWaM, and WBE Certified technology talent search firm. Equal Opportunities Employer: Our clients provide equal opportunities to all its employees and all qualified applicants for employment, without regard to their race, caste, religion, color, ancestry, marital status, sex, age, nationality, disability, and veteran status. Employees of our client shall be treated with dignity and in accordance with their policy to maintain a work environment free of sexual harassment, whether physical, verbal, or psychological. Employee policies and practices shall be administered in a manner that would ensure that in all matters equal opportunity is provided to those eligible and the decisions are merit-based.
10/25/2026
Full time
Job Description We are looking for a ServiceNow Solution Architect Locations : USA Remote Experience as a Senior Architect / consultant • Candidates should have strong knowledge of ServiceNow implementation and transformations. • Strong knowledge on ServiceNow platform assessment and provide best practice recommendations. • Candidate should have Knowledge on ServiceNow platform security, authorization, and continuous monitoring • Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations. • Experience in ServiceNow custom application design and development • Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances. • Experienced in leading end to end Implementation and transformation programs in ITSM, ITOM, HRSD, HAM, SAM and CMDB. • Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations. • Candidates should have strong knowledge of ITSM, ITOM, HRSD design and implementation and transformation for large customers. • Mentor and share technical knowledge/guidance to team. • Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements. • Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated. • Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards. • Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM, ITOM, HRSD, and ITIL V3 foundation. • Nice to have ServiceNow Certified Technical Architect (CTA). • Experience in IT Asset Management Lifecycle and ServiceNow HAM & SAM Pro features and functions. Company Description: Techaxis is a US-based firm that specializes in discovering, engaging, and placing top talent globally, for full-time or contract positions in leadership and mid to senior-level positions for companies in the technology, healthcare, energy, and education space. Techaxis Inc. is headquartered in Northern Virginia, USA. We are ranked in Inc 5000 and in Inc 5000 DC Metro Series, SWaM, and WBE Certified technology talent search firm. Equal Opportunities Employer: Our clients provide equal opportunities to all its employees and all qualified applicants for employment, without regard to their race, caste, religion, color, ancestry, marital status, sex, age, nationality, disability, and veteran status. Employees of our client shall be treated with dignity and in accordance with their policy to maintain a work environment free of sexual harassment, whether physical, verbal, or psychological. Employee policies and practices shall be administered in a manner that would ensure that in all matters equal opportunity is provided to those eligible and the decisions are merit-based.
Job Description Role : ServiceNow Vulnerability Response (VR) Engineer Location : Charlotte, NC (Hybrid) Contract Job Description: We are looking for experienced ServiceNow Vulnerability Response (VR) Engineers to support vulnerability management transformation initiatives. The candidate will develop, configure, and enhance ServiceNow VR solutions while integrating vulnerability scanner data and automating remediation workflows. Required Qualifications • 11+ years of ServiceNow development experience. • Hands-on ServiceNow VR/SecOps experience. Experience Must: o Vulnerability Response (VR) o Security Operations (SecOps) o CMDB o Flow Designer o IntegrationHub o REST APIs • Experience integrating Qualys, Rapid7, Tenable, Checkmarx, or similar scanners. • Strong JavaScript and ServiceNow development skills.
10/25/2026
Full time
Job Description Role : ServiceNow Vulnerability Response (VR) Engineer Location : Charlotte, NC (Hybrid) Contract Job Description: We are looking for experienced ServiceNow Vulnerability Response (VR) Engineers to support vulnerability management transformation initiatives. The candidate will develop, configure, and enhance ServiceNow VR solutions while integrating vulnerability scanner data and automating remediation workflows. Required Qualifications • 11+ years of ServiceNow development experience. • Hands-on ServiceNow VR/SecOps experience. Experience Must: o Vulnerability Response (VR) o Security Operations (SecOps) o CMDB o Flow Designer o IntegrationHub o REST APIs • Experience integrating Qualys, Rapid7, Tenable, Checkmarx, or similar scanners. • Strong JavaScript and ServiceNow development skills.
Job Description Job Description Benefits: Bonus based on performance Profit sharing Independent ServiceNow Presales & Sales Partner Engagement Type: Independent Contractor / Commission-Based. Compensation: Will be discussed Work Arrangement: Remote / Flexible Industry: ServiceNow Consulting & Implementation About the Opportunity We are looking for an experienced ServiceNow Presales Consultant / Sales Partner to help us identify, develop, and close new ServiceNow consulting and implementation opportunities. This is an independent, performance-based opportunity designed for an experienced ServiceNow professional who has strong customer relationships, industry connections, and the ability to lead ServiceNow discovery and presales activities. There is no fixed salary for this position. Compensation is based on successful business generated and closed, providing uncapped earning potential Our team will provide the ServiceNow implementation, technical delivery, project management, and consulting capabilities required to execute the engagements. Key Responsibilities: Identify companies that are evaluating or planning ServiceNow implementations, upgrades, migrations, or expansions. Leverage your existing network to generate qualified ServiceNow opportunities. Establish relationships with CIOs, CTOs, IT Directors, ServiceNow owners, procurement teams, and other decision-makers. Conduct initial discovery meetings with prospective customers. Understand customer business requirements and translate them into ServiceNow solutions. Participate in ServiceNow demonstrations and solution presentations. Help develop proposals, statements of work (SOWs), estimates, and solution approaches. Work collaboratively with our technical and delivery teams throughout the sales cycle. Help manage opportunities from initial qualification through contract closure. Maintain relationships with prospects and customers throughout the sales process. Identify opportunities for additional ServiceNow modules, integrations, upgrades, and managed services. Ideal Candidate We are looking for someone who has a combination of ServiceNow expertise, presales experience, and business development capability . The ideal candidate will have: 3+ years of ServiceNow experience. Previous experience in ServiceNow presales, solution consulting, sales engineering, consulting, or business development. Strong understanding of ServiceNow products and capabilities, particularly ITSM, ITOM, CSM, HRSD, SecOps, SPM, or related modules. Ability to conduct customer discovery and understand business requirements. Experience preparing ServiceNow proposals and/or SOWs. Strong presentation and communication skills. Existing relationships with potential ServiceNow customers is highly desirable. Ability to independently identify and develop sales opportunities. Strong understanding of the ServiceNow implementation and consulting market. Additional opportunities may include: ServiceNow implementation projects ServiceNow upgrades and migrations ServiceNow integrations ServiceNow development ServiceNow managed services / AMS Staff augmentation Additional ServiceNow modules and expansion projects Why Partner With Us? No salary cap - uncapped earning potential Flexible, independent working arrangement Work remotely Leverage your existing ServiceNow network Our team handles delivery and implementation No need to build your own ServiceNow delivery organization Opportunity to generate recurring business through managed services Opportunity to develop a long-term strategic partnership Who This Opportunity Is Best For This opportunity is particularly well suited for: Independent ServiceNow consultants Former ServiceNow Solution Consultants ServiceNow Solution Architects with strong customer relationships ServiceNow presales professionals ServiceNow sales engineers ServiceNow practice leaders ServiceNow business development professionals Consultants looking to monetize their ServiceNow network without taking a full-time position
10/21/2026
Full time
Job Description Job Description Benefits: Bonus based on performance Profit sharing Independent ServiceNow Presales & Sales Partner Engagement Type: Independent Contractor / Commission-Based. Compensation: Will be discussed Work Arrangement: Remote / Flexible Industry: ServiceNow Consulting & Implementation About the Opportunity We are looking for an experienced ServiceNow Presales Consultant / Sales Partner to help us identify, develop, and close new ServiceNow consulting and implementation opportunities. This is an independent, performance-based opportunity designed for an experienced ServiceNow professional who has strong customer relationships, industry connections, and the ability to lead ServiceNow discovery and presales activities. There is no fixed salary for this position. Compensation is based on successful business generated and closed, providing uncapped earning potential Our team will provide the ServiceNow implementation, technical delivery, project management, and consulting capabilities required to execute the engagements. Key Responsibilities: Identify companies that are evaluating or planning ServiceNow implementations, upgrades, migrations, or expansions. Leverage your existing network to generate qualified ServiceNow opportunities. Establish relationships with CIOs, CTOs, IT Directors, ServiceNow owners, procurement teams, and other decision-makers. Conduct initial discovery meetings with prospective customers. Understand customer business requirements and translate them into ServiceNow solutions. Participate in ServiceNow demonstrations and solution presentations. Help develop proposals, statements of work (SOWs), estimates, and solution approaches. Work collaboratively with our technical and delivery teams throughout the sales cycle. Help manage opportunities from initial qualification through contract closure. Maintain relationships with prospects and customers throughout the sales process. Identify opportunities for additional ServiceNow modules, integrations, upgrades, and managed services. Ideal Candidate We are looking for someone who has a combination of ServiceNow expertise, presales experience, and business development capability . The ideal candidate will have: 3+ years of ServiceNow experience. Previous experience in ServiceNow presales, solution consulting, sales engineering, consulting, or business development. Strong understanding of ServiceNow products and capabilities, particularly ITSM, ITOM, CSM, HRSD, SecOps, SPM, or related modules. Ability to conduct customer discovery and understand business requirements. Experience preparing ServiceNow proposals and/or SOWs. Strong presentation and communication skills. Existing relationships with potential ServiceNow customers is highly desirable. Ability to independently identify and develop sales opportunities. Strong understanding of the ServiceNow implementation and consulting market. Additional opportunities may include: ServiceNow implementation projects ServiceNow upgrades and migrations ServiceNow integrations ServiceNow development ServiceNow managed services / AMS Staff augmentation Additional ServiceNow modules and expansion projects Why Partner With Us? No salary cap - uncapped earning potential Flexible, independent working arrangement Work remotely Leverage your existing ServiceNow network Our team handles delivery and implementation No need to build your own ServiceNow delivery organization Opportunity to generate recurring business through managed services Opportunity to develop a long-term strategic partnership Who This Opportunity Is Best For This opportunity is particularly well suited for: Independent ServiceNow consultants Former ServiceNow Solution Consultants ServiceNow Solution Architects with strong customer relationships ServiceNow presales professionals ServiceNow sales engineers ServiceNow practice leaders ServiceNow business development professionals Consultants looking to monetize their ServiceNow network without taking a full-time position
Job Description Job Description Senior ServiceNow Technical Consultant Minimum qualifications: Bachelor's degree in a related field. U.S. DoD Secret Clearance or higher. Current ServiceNow Certified System Administrator certification. Configuration experience with ServiceNow ITSM or ITBM applications. Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs (all scripted aspects of the ServiceNow system). Experience in designing, configuring and implementing business applications. Experience in building and enhancing applications through the entire lifecycle (analyze, design, build, test, implement and support). Preferred qualifications: Strong understanding of core software engineering, system design and integration Create and manage scripts and workflow. Experience with relational databases (e.g. MySQL, Oracle, etc.) Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications Experience working with cross-functional engineering teams. Ability to manage ambiguity and a rapidly changing landscape. Excellent analytical and communication skills. Working knowledge of SDLC concepts and ability to apply that knowledge daily. Agile experience highly preferred. About the job At DTech Apps by Discover Technologies, we work at the speed of Now. We will leverage your technical expertise to build business applications and design features that improve the reliability of our applications. As a Technical Consultant, you will have the opportunity to provide solutions that enable our customers to perform work more efficiently. You will formulate recommended system design, partnering with external technology partners, our customers, and the internal product teams. As a product expert, you will also influence end-to-end solution design to solve business problems using industry best practices. We are a unique digital transformation, product and consulting organization that spends every day thinking about ways to improve the lives of the modern global workforce. We enable our enterprise customers to maximize and extend their investment in technology through our innovative products and solutions. You will be working with a team of highly skilled experts in their respective fields to improve the way government agencies and businesses optimize work performance. Responsibilities Configure and implement ServiceNow scoped applications based on user stories as requirements. Conduct unit testing and deployment of functionality in ServiceNow based applications. Conduct operations, maintenance, and troubleshooting activities for production ServiceNow scoped applications. Function as an application subject-matter-expert for the DTech Apps Suite of applications. Engage with customers in both a structured and unstructured manner to understand their business problems and communicate cross-functionally across both customer and internal teams. Define, design, and implement business solutions. Discover Technologies is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
10/19/2026
Full time
Job Description Job Description Senior ServiceNow Technical Consultant Minimum qualifications: Bachelor's degree in a related field. U.S. DoD Secret Clearance or higher. Current ServiceNow Certified System Administrator certification. Configuration experience with ServiceNow ITSM or ITBM applications. Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs (all scripted aspects of the ServiceNow system). Experience in designing, configuring and implementing business applications. Experience in building and enhancing applications through the entire lifecycle (analyze, design, build, test, implement and support). Preferred qualifications: Strong understanding of core software engineering, system design and integration Create and manage scripts and workflow. Experience with relational databases (e.g. MySQL, Oracle, etc.) Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications Experience working with cross-functional engineering teams. Ability to manage ambiguity and a rapidly changing landscape. Excellent analytical and communication skills. Working knowledge of SDLC concepts and ability to apply that knowledge daily. Agile experience highly preferred. About the job At DTech Apps by Discover Technologies, we work at the speed of Now. We will leverage your technical expertise to build business applications and design features that improve the reliability of our applications. As a Technical Consultant, you will have the opportunity to provide solutions that enable our customers to perform work more efficiently. You will formulate recommended system design, partnering with external technology partners, our customers, and the internal product teams. As a product expert, you will also influence end-to-end solution design to solve business problems using industry best practices. We are a unique digital transformation, product and consulting organization that spends every day thinking about ways to improve the lives of the modern global workforce. We enable our enterprise customers to maximize and extend their investment in technology through our innovative products and solutions. You will be working with a team of highly skilled experts in their respective fields to improve the way government agencies and businesses optimize work performance. Responsibilities Configure and implement ServiceNow scoped applications based on user stories as requirements. Conduct unit testing and deployment of functionality in ServiceNow based applications. Conduct operations, maintenance, and troubleshooting activities for production ServiceNow scoped applications. Function as an application subject-matter-expert for the DTech Apps Suite of applications. Engage with customers in both a structured and unstructured manner to understand their business problems and communicate cross-functionally across both customer and internal teams. Define, design, and implement business solutions. Discover Technologies is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Job Description Job Description Description: Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness, and Common Sense make working here more than a job, it's the Digital family. Digital Consultants is seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities: Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Requirements: Education: High School with 9+ years (or commensurate experience) Clearance: TS/SCI Certification: DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management: Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting: Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills: Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS) Compensation and Benefits: The salary range for this position is $145,000 - 155,000 depending on experience. The company offers the following benefits to permanent, full-time employees: Paid Time Off (PTO) Group health plans Income protection and supplemental benefits 401(k) plan with company matching Health Savings Account (HSA) Flexible Spending Account (FSA) Pet insurance options Employee Assistance Program (EAP) Equal Opportunity & Accommodations Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to or call . Please provide your contact information and let us know how we can assist you.
10/02/2026
Full time
Job Description Job Description Description: Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness, and Common Sense make working here more than a job, it's the Digital family. Digital Consultants is seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities: Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Requirements: Education: High School with 9+ years (or commensurate experience) Clearance: TS/SCI Certification: DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management: Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting: Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills: Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS) Compensation and Benefits: The salary range for this position is $145,000 - 155,000 depending on experience. The company offers the following benefits to permanent, full-time employees: Paid Time Off (PTO) Group health plans Income protection and supplemental benefits 401(k) plan with company matching Health Savings Account (HSA) Flexible Spending Account (FSA) Pet insurance options Employee Assistance Program (EAP) Equal Opportunity & Accommodations Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to or call . Please provide your contact information and let us know how we can assist you.
Job Description Job Description Job Title: ServiceNow ITOM Lead. Location: Spokane, WA (On-site). Employment Type: Contract (W2 through ZipStaff - No C2C or 1099). About the Opportunity: ZipStaff is seeking a ServiceNow ITOM Lead to design and guide enterprise ITOM delivery for a global technology services firm. This is a hands-on technical lead role in a multi-tier production ServiceNow environment. You will own CMDB, Discovery, and Service Mapping architecture, review implementation and customization end-to-end, and give developers clear technical direction. Platform admins or ITSM-only consultants without deep ITOM will not be a fit. What You'll Do: Lead end-to-end ITOM implementation and customization on ServiceNow. Implement and govern CMDB, Discovery, and Service Mapping. Work with client/server APIs: GlideRecord, GlideForm, GlideAggregate, GlideDialogWindow , and related APIs. Validate requirements, flag gaps, and confirm solutions are accurate and feasible. Provide domain architecture and technical best practices. Participate in requirements sessions and translate outcomes into developer guidance. Review ITOM build quality, customization, and production readiness. Support ITOM capabilities including Cloud Insights, ITOM Governance, ConnectedOps, and Cloud Observability. Required Qualifications: 10-12 years of ServiceNow experience in an enterprise, multi-tier production environment. 10+ years in IT overall. Hands-on implementation of CMDB, Discovery, and Service Mapping. Strong Glide API experience (GlideRecord, GlideForm, GlideAggregate, GlideDialogWindow). Proven ability to design ITOM solutions and review developer work. ServiceNow Certified System Administrator (or Administration certification). ServiceNow Implementation Specialist certification in Discovery and/or Service Mapping. Ability to work on-site in Spokane, WA. Must be legally authorized to work in the United States without sponsorship now or in the future. Preferred Qualifications: ServiceNow ITOM Cloud Insights, ITOM Governance, ConnectedOps, Cloud Observability. Prior lead experience on multi-workstream ITOM programs. Additional ServiceNow ITOM / CIS certifications. About ZipStaff: ZipStaff partners with leading organizations to connect skilled technology professionals with high-impact contract opportunities. We focus on quality matches and long-term success. To apply , please submit your resume highlighting ServiceNow ITOM (CMDB, Discovery, Service Mapping), Glide development, and relevant ServiceNow certifications.
10/02/2026
Full time
Job Description Job Description Job Title: ServiceNow ITOM Lead. Location: Spokane, WA (On-site). Employment Type: Contract (W2 through ZipStaff - No C2C or 1099). About the Opportunity: ZipStaff is seeking a ServiceNow ITOM Lead to design and guide enterprise ITOM delivery for a global technology services firm. This is a hands-on technical lead role in a multi-tier production ServiceNow environment. You will own CMDB, Discovery, and Service Mapping architecture, review implementation and customization end-to-end, and give developers clear technical direction. Platform admins or ITSM-only consultants without deep ITOM will not be a fit. What You'll Do: Lead end-to-end ITOM implementation and customization on ServiceNow. Implement and govern CMDB, Discovery, and Service Mapping. Work with client/server APIs: GlideRecord, GlideForm, GlideAggregate, GlideDialogWindow , and related APIs. Validate requirements, flag gaps, and confirm solutions are accurate and feasible. Provide domain architecture and technical best practices. Participate in requirements sessions and translate outcomes into developer guidance. Review ITOM build quality, customization, and production readiness. Support ITOM capabilities including Cloud Insights, ITOM Governance, ConnectedOps, and Cloud Observability. Required Qualifications: 10-12 years of ServiceNow experience in an enterprise, multi-tier production environment. 10+ years in IT overall. Hands-on implementation of CMDB, Discovery, and Service Mapping. Strong Glide API experience (GlideRecord, GlideForm, GlideAggregate, GlideDialogWindow). Proven ability to design ITOM solutions and review developer work. ServiceNow Certified System Administrator (or Administration certification). ServiceNow Implementation Specialist certification in Discovery and/or Service Mapping. Ability to work on-site in Spokane, WA. Must be legally authorized to work in the United States without sponsorship now or in the future. Preferred Qualifications: ServiceNow ITOM Cloud Insights, ITOM Governance, ConnectedOps, Cloud Observability. Prior lead experience on multi-workstream ITOM programs. Additional ServiceNow ITOM / CIS certifications. About ZipStaff: ZipStaff partners with leading organizations to connect skilled technology professionals with high-impact contract opportunities. We focus on quality matches and long-term success. To apply , please submit your resume highlighting ServiceNow ITOM (CMDB, Discovery, Service Mapping), Glide development, and relevant ServiceNow certifications.
Job Description Job Description Job Title: ServiceNow Consultant Location: Leesburg, VA Type: Contract Compensation: 70-90/hr W2 Contractor Work Model: Hybrid Hours: 40.0 Responsibilities Develop, configure, and maintain ServiceNow applications with emphasis on Service Catalogs and Request Workflows within ITSM and HRSD modules. Write and maintain clean, efficient scripts using JavaScript, Flow Designer, and Business Rules. Collaborate with cross-functional teams to gather and translate requirements into robust ServiceNow solutions. Stay current on ServiceNow platform upgrades, new features, and best practices. Provide technical support and training to platform users as needed. Implement and troubleshoot Access Control Rules (ACLs) to support secure, role-based access. Configure and support ServiceNow Discovery to automate asset and service mapping. Requirements 3-5 years of ServiceNow development experience, including system configuration and scripting. Active Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications. Demonstrated experience configuring and delivering Service Catalog items, including complex workflows. Proficiency in ITSM and HRSD modules. Strong knowledge of ACLs, form-level and field-level security. Hands-on experience with Discovery configuration and troubleshooting. Familiarity with integrations using REST, SOAP, and MID servers. Excellent problem-solving, communication, and documentation skills. Resides in the DC, Maryland, or Virginia area (preferred). Experience in agile development environments (preferred). Experience with other ServiceNow modules such as SPM, ITOM, PSDS, HAM, or SAM (preferred). Experience connecting separate ServiceNow instances (eBonding) (preferred). System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: (ALTA IT)
09/30/2026
Full time
Job Description Job Description Job Title: ServiceNow Consultant Location: Leesburg, VA Type: Contract Compensation: 70-90/hr W2 Contractor Work Model: Hybrid Hours: 40.0 Responsibilities Develop, configure, and maintain ServiceNow applications with emphasis on Service Catalogs and Request Workflows within ITSM and HRSD modules. Write and maintain clean, efficient scripts using JavaScript, Flow Designer, and Business Rules. Collaborate with cross-functional teams to gather and translate requirements into robust ServiceNow solutions. Stay current on ServiceNow platform upgrades, new features, and best practices. Provide technical support and training to platform users as needed. Implement and troubleshoot Access Control Rules (ACLs) to support secure, role-based access. Configure and support ServiceNow Discovery to automate asset and service mapping. Requirements 3-5 years of ServiceNow development experience, including system configuration and scripting. Active Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications. Demonstrated experience configuring and delivering Service Catalog items, including complex workflows. Proficiency in ITSM and HRSD modules. Strong knowledge of ACLs, form-level and field-level security. Hands-on experience with Discovery configuration and troubleshooting. Familiarity with integrations using REST, SOAP, and MID servers. Excellent problem-solving, communication, and documentation skills. Resides in the DC, Maryland, or Virginia area (preferred). Experience in agile development environments (preferred). Experience with other ServiceNow modules such as SPM, ITOM, PSDS, HAM, or SAM (preferred). Experience connecting separate ServiceNow instances (eBonding) (preferred). System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: (ALTA IT)
Job Description Job Description Job Title: ServiceNow Knowledge Management Type: 9-month Contract Compensation: $64.39 per hour Work Model: Hybrid ServiceNow Knowledge Management Consultant We are seeking an experienced ServiceNow Knowledge Management Consultant to help establish and mature a new ServiceNow Knowledge Management environment. This role will be part of the Knowledge Management team and will play a key role in building a centralized, scalable knowledge base that supports both internal users and external partners. This is an exciting opportunity to help shape a growing ServiceNow Knowledge Management function from the ground up. The ideal candidate will bring hands-on experience with ServiceNow Knowledge Management, knowledge governance, content strategy, workflow development, and stakeholder engagement. Responsibilities Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. Create, organize, and maintain documentation that supports internal users and external plan partners. Migrate existing content into ServiceNow and develop new knowledge content as needed. Establish knowledge management standards, templates, workflows, and governance processes. Define content ownership, review cycles, and ongoing maintenance practices. Create and organize repositories and structures to support knowledge accessibility and usability. Support ServiceNow Knowledge Management module configurations and related customizations. Leverage ServiceNow capabilities to improve self-service experiences, answer user questions, and reduce support ticket volume. Develop documentation to support business processes being consolidated into ServiceNow. Partner with cross-functional stakeholders to understand business challenges, align priorities, and drive adoption of knowledge management practices. Communicate processes, recommendations, and progress updates to leadership and key stakeholders. Champion a customer-focused approach by ensuring information is accurate, current, and easily accessible. Track the effectiveness of knowledge management initiatives and recommend continuous improvements. Required Qualifications Bachelor's degree in Marketing, Business, Design Strategy, or a related field, or equivalent combination of education and experience. 5+ years of ServiceNow experience. Hands-on experience with ServiceNow Knowledge Management and Knowledge Base functionality. Experience establishing and managing knowledge management frameworks, processes, and governance. Experience creating content standards, templates, workflows, and review processes. Strong technical content management and documentation skills. Excellent communication, presentation, and stakeholder management skills. Ability to work independently while collaborating across multiple teams and levels of the organization. Preferred Qualifications Knowledge Management Institute (KMI) certifications or other knowledge management certifications. ServiceNow certifications. Experience implementing or maturing enterprise knowledge management programs. Human-centered design, customer experience, product strategy, or process improvement experience. Healthcare industry experience is welcome but not required. Environment ServiceNow is a relatively new platform within the organization. Several processes and tools are being consolidated into ServiceNow. The initial focus will be internal-facing knowledge content, with expansion to external-facing content over time. Opportunity to establish and influence long-term knowledge management practices within the organization. What Success Looks Like The successful consultant will bring structure and governance to the organization's ServiceNow Knowledge Base by implementing templates and workflows, organizing and migrating content, establishing ownership and review processes, and creating a seamless knowledge experience for end users. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
09/30/2026
Full time
Job Description Job Description Job Title: ServiceNow Knowledge Management Type: 9-month Contract Compensation: $64.39 per hour Work Model: Hybrid ServiceNow Knowledge Management Consultant We are seeking an experienced ServiceNow Knowledge Management Consultant to help establish and mature a new ServiceNow Knowledge Management environment. This role will be part of the Knowledge Management team and will play a key role in building a centralized, scalable knowledge base that supports both internal users and external partners. This is an exciting opportunity to help shape a growing ServiceNow Knowledge Management function from the ground up. The ideal candidate will bring hands-on experience with ServiceNow Knowledge Management, knowledge governance, content strategy, workflow development, and stakeholder engagement. Responsibilities Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. Create, organize, and maintain documentation that supports internal users and external plan partners. Migrate existing content into ServiceNow and develop new knowledge content as needed. Establish knowledge management standards, templates, workflows, and governance processes. Define content ownership, review cycles, and ongoing maintenance practices. Create and organize repositories and structures to support knowledge accessibility and usability. Support ServiceNow Knowledge Management module configurations and related customizations. Leverage ServiceNow capabilities to improve self-service experiences, answer user questions, and reduce support ticket volume. Develop documentation to support business processes being consolidated into ServiceNow. Partner with cross-functional stakeholders to understand business challenges, align priorities, and drive adoption of knowledge management practices. Communicate processes, recommendations, and progress updates to leadership and key stakeholders. Champion a customer-focused approach by ensuring information is accurate, current, and easily accessible. Track the effectiveness of knowledge management initiatives and recommend continuous improvements. Required Qualifications Bachelor's degree in Marketing, Business, Design Strategy, or a related field, or equivalent combination of education and experience. 5+ years of ServiceNow experience. Hands-on experience with ServiceNow Knowledge Management and Knowledge Base functionality. Experience establishing and managing knowledge management frameworks, processes, and governance. Experience creating content standards, templates, workflows, and review processes. Strong technical content management and documentation skills. Excellent communication, presentation, and stakeholder management skills. Ability to work independently while collaborating across multiple teams and levels of the organization. Preferred Qualifications Knowledge Management Institute (KMI) certifications or other knowledge management certifications. ServiceNow certifications. Experience implementing or maturing enterprise knowledge management programs. Human-centered design, customer experience, product strategy, or process improvement experience. Healthcare industry experience is welcome but not required. Environment ServiceNow is a relatively new platform within the organization. Several processes and tools are being consolidated into ServiceNow. The initial focus will be internal-facing knowledge content, with expansion to external-facing content over time. Opportunity to establish and influence long-term knowledge management practices within the organization. What Success Looks Like The successful consultant will bring structure and governance to the organization's ServiceNow Knowledge Base by implementing templates and workflows, organizing and migrating content, establishing ownership and review processes, and creating a seamless knowledge experience for end users. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Obtain the Following Certifications: ServiceNow Certified System Administrator (CSA) Obtain a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
09/30/2026
Full time
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Obtain the Following Certifications: ServiceNow Certified System Administrator (CSA) Obtain a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 6+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation) Experience with programming languages like HTML/CSS, JavaScript, and data models (XML,JSON, CSV) Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Service Now Certified System Administrator(CSA), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Implementation Specialist (CIS). Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. It would be great if you also had: Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Additional CIS certifications Certified Scrum Master (CSM) Obtain a cybersecurity focused certification like Security+ Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
09/30/2026
Full time
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 6+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation) Experience with programming languages like HTML/CSS, JavaScript, and data models (XML,JSON, CSV) Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Service Now Certified System Administrator(CSA), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Implementation Specialist (CIS). Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. It would be great if you also had: Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Additional CIS certifications Certified Scrum Master (CSM) Obtain a cybersecurity focused certification like Security+ Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.