Job Description Justin Alexander is looking for an Email Manager to lead digital comms across email and partner with our Digital Product & Engineering team to support our websites, driving engagement across both our B2B wholesale and direct-to-consumer channels. This role plays a critical part in delivering thoughtful, timely, and impactful communications that strengthen relationships with our retailer partners while elevating the customer experience for brides. As part of our Marketing team, you'll own the planning, execution, and optimization of email communications while supporting website content and digital campaigns that align with our brand and business objectives. You'll collaborate cross-functionally with teams across Marketing, Digital Product & Engineering, Sales, Customer Experience, and Creative to ensure every touchpoint is cohesive, effective, and delivers measurable results. Reporting to the Director of Digital Marketing & Partnerships, you'll work closely with our Strategy Director, Social Media & Content team, and other key stakeholders to execute integrated campaigns that support our global brands. This position is based at our Springfield, NJ headquarters on a hybrid schedule, with four days per week in the office. What You'll Do Communications Lead digital storytelling across email and web, developing consumer-facing and retailer-facing communications that are on-brand, timely, and aligned to key brand moments and company objectives Align B2B email and communications execution with the broader B2B comms strategy set by the Strategy Lead Partner with Sales and Customer Service teams to craft and share relevant updates in a timely manner Partner with Global leads (EU and UK), to align on programming, ensuring a cohesive global output with regional nuances Email Create and own email channel strategy for B2B and D2C audiences in partnership with the Director, executing against business and brand goals across retailer announcements, launches, incentives, campaign activations, and seasonal initiatives Own the end-to-end execution of email campaigns, from concept through send, including asset coordination, QA, and scheduling Develop messaging and evolve formats for email that optimize engagement and drive incremental activity Own market and launch communications timelines, ensuring retailers receive timely updates on collections, order deadlines, styles at risk, discontinuations, and ship windows with enough lead time to act Collaborate with graphic design to optimize the look and feel of emails, elevating visual quality and evolving layouts into more effective designs Partner with Digital Product & Engineering and Sales to align the email calendar with business needs, launches, and key promotional moments Audit and evolve existing automated flows and build new, complex journeys based on customer behavior Take a data-led approach through Salesforce to identify new opportunities for storytelling, cross-selling, automation, dynamic content, and personalization Manage audience segmentation and list health by region, improving triggers, audience definitions and deliverability Own reporting across the email channel, tracking open rate, click through/click-to-open, revenue/orders influenced, portal activity, and unsubscribe rate, translating insights into recommendations for ongoing strategy Partner with the Director and EU leads to set benchmarks and performance targets, while managing a testing roadmap Partner with the Social Media & Content team to feature relevant content, including ongoing influencer spotlights Lead briefings for designers and the Social Media & Content team, translating campaign goals into clear creative and content direction Stay organized with to ensure cross-functional operational excellence Web Support website optimization initiatives in partnership with the Digital Product & Engineering team, contributing content and copy that improves the consumer journey across key touchpoints Partner with Digital Product & Engineering and Product Teams to develop copy and content that ensures best sellers, new arrivals, and key launches are strategically surfaced and positioned across the website, aligning messaging with merchandising priorities and the broader marketing calendar during key seasonal moments Contribute web copy that supports SEO best practices, ensuring content is optimized for discoverability and organic growth What You'll Bring 4-5 years of experience in B2B email marketing, with hands-on ownership of both writing and execution Background in the bridal industry a plus. You understand the retail landscape, the wholesale audience, and the seasonal rhythms of the business Proficiency in HubSpot, including campaign management, workflows, and reporting Experience building and optimizing automated email journeys, from simple triggers to multi-step behavioral flows Experience working within Salesforce Comfortable analyzing email performance data and using it to shape content and segmentation decisions, with familiarity in basic testing frameworks Ability to think creatively, strategically and technically Strong organizational skills and attention to detail. You manage multiple sends without things falling through the cracks Clear communicator who can work cross-functionally and translate strategy into execution Comfortable in a fast-paced environment where priorities shift and timelines are tight Compensation & Benefits This role has an anticipated base salary range of $80,000 to $95,000 annually. The final offer will be determined based on experience, skills, and internal benchmarks. Justin Alexander offers a comprehensive benefits package that includes: Health, dental, and vision insurance with ancillary options 401(k) with company match Paid time off (vacation, sick days, holidays) Family Building Benefits Tuition Reimbursement Employee discounts and more
10/25/2026
Full time
Job Description Justin Alexander is looking for an Email Manager to lead digital comms across email and partner with our Digital Product & Engineering team to support our websites, driving engagement across both our B2B wholesale and direct-to-consumer channels. This role plays a critical part in delivering thoughtful, timely, and impactful communications that strengthen relationships with our retailer partners while elevating the customer experience for brides. As part of our Marketing team, you'll own the planning, execution, and optimization of email communications while supporting website content and digital campaigns that align with our brand and business objectives. You'll collaborate cross-functionally with teams across Marketing, Digital Product & Engineering, Sales, Customer Experience, and Creative to ensure every touchpoint is cohesive, effective, and delivers measurable results. Reporting to the Director of Digital Marketing & Partnerships, you'll work closely with our Strategy Director, Social Media & Content team, and other key stakeholders to execute integrated campaigns that support our global brands. This position is based at our Springfield, NJ headquarters on a hybrid schedule, with four days per week in the office. What You'll Do Communications Lead digital storytelling across email and web, developing consumer-facing and retailer-facing communications that are on-brand, timely, and aligned to key brand moments and company objectives Align B2B email and communications execution with the broader B2B comms strategy set by the Strategy Lead Partner with Sales and Customer Service teams to craft and share relevant updates in a timely manner Partner with Global leads (EU and UK), to align on programming, ensuring a cohesive global output with regional nuances Email Create and own email channel strategy for B2B and D2C audiences in partnership with the Director, executing against business and brand goals across retailer announcements, launches, incentives, campaign activations, and seasonal initiatives Own the end-to-end execution of email campaigns, from concept through send, including asset coordination, QA, and scheduling Develop messaging and evolve formats for email that optimize engagement and drive incremental activity Own market and launch communications timelines, ensuring retailers receive timely updates on collections, order deadlines, styles at risk, discontinuations, and ship windows with enough lead time to act Collaborate with graphic design to optimize the look and feel of emails, elevating visual quality and evolving layouts into more effective designs Partner with Digital Product & Engineering and Sales to align the email calendar with business needs, launches, and key promotional moments Audit and evolve existing automated flows and build new, complex journeys based on customer behavior Take a data-led approach through Salesforce to identify new opportunities for storytelling, cross-selling, automation, dynamic content, and personalization Manage audience segmentation and list health by region, improving triggers, audience definitions and deliverability Own reporting across the email channel, tracking open rate, click through/click-to-open, revenue/orders influenced, portal activity, and unsubscribe rate, translating insights into recommendations for ongoing strategy Partner with the Director and EU leads to set benchmarks and performance targets, while managing a testing roadmap Partner with the Social Media & Content team to feature relevant content, including ongoing influencer spotlights Lead briefings for designers and the Social Media & Content team, translating campaign goals into clear creative and content direction Stay organized with to ensure cross-functional operational excellence Web Support website optimization initiatives in partnership with the Digital Product & Engineering team, contributing content and copy that improves the consumer journey across key touchpoints Partner with Digital Product & Engineering and Product Teams to develop copy and content that ensures best sellers, new arrivals, and key launches are strategically surfaced and positioned across the website, aligning messaging with merchandising priorities and the broader marketing calendar during key seasonal moments Contribute web copy that supports SEO best practices, ensuring content is optimized for discoverability and organic growth What You'll Bring 4-5 years of experience in B2B email marketing, with hands-on ownership of both writing and execution Background in the bridal industry a plus. You understand the retail landscape, the wholesale audience, and the seasonal rhythms of the business Proficiency in HubSpot, including campaign management, workflows, and reporting Experience building and optimizing automated email journeys, from simple triggers to multi-step behavioral flows Experience working within Salesforce Comfortable analyzing email performance data and using it to shape content and segmentation decisions, with familiarity in basic testing frameworks Ability to think creatively, strategically and technically Strong organizational skills and attention to detail. You manage multiple sends without things falling through the cracks Clear communicator who can work cross-functionally and translate strategy into execution Comfortable in a fast-paced environment where priorities shift and timelines are tight Compensation & Benefits This role has an anticipated base salary range of $80,000 to $95,000 annually. The final offer will be determined based on experience, skills, and internal benchmarks. Justin Alexander offers a comprehensive benefits package that includes: Health, dental, and vision insurance with ancillary options 401(k) with company match Paid time off (vacation, sick days, holidays) Family Building Benefits Tuition Reimbursement Employee discounts and more
Job Description Location: Santa Monica, New York or Nashville, TN About HYBE Americas HYBE is an entertainment company, global lifestyle platform, and holding company for multiple music labels. It is home to the global girl group KATSEYE and Santos Bravos - the first Latin Pop boy group built using the K-pop methodology - among others, with several new artists in development including projects with Ryan Tedder and under HYBE x Geffen. HYBE builds local subsidiaries to "localize" its K-pop training and production system and develop talent for global releases. HYBE Americas is based in Los Angeles and Mexico City, with additional offices in New York, Miami, Atlanta, and Nashville. Role Overview This is a player-coach role, leading a segment of the Business Intelligence team that supports HYBE's Global Label Services function. You will manage two Data Analysts and own relationship management with key business stakeholders, acting as a thought leader and problem-solving partner, developing and maintaining recurring reporting, and conducting deep analysis labels and business teams rely on for strategy and key decisions. Expect your time to be split between leading and managing your team, and your own hands-on work with our data infrastructure as a senior partner to our label teams. You'll work inside a modern data stack we are actively building, helping shape our semantic layer and BI tools, and partnering closely with data engineering on what gets modeled and how metrics are defined. Fluency in fan culture and how global, modern music companies operate is essential. You should be deeply curious about artists, release and promotion mechanics, and how fandoms drive consumption. You must be able to anticipate which questions matter before a label team asks them. What You'll Do Lead the team Manage, coach, and develop two Data Analysts: set goals, run 1:1s, review their SQL, Python, and dashboards, and give clear, regular feedback. Own the quality bar. Review work before it reaches stakeholders and build QA habits (reconciliation checks, source notes, metric definitions) into the team's routine. Work with our Project Manager to assign work across the two analysts, balancing coverage of the label roster, building depth, and avoiding single points of failure wherever possible. Participate in hiring and onboarding as the team grows. Run Label Services reporting With Project Manager, own intake and prioritization for Global Label Services requests: translate label questions into scoped work, set timelines, and manage stakeholders. Define and maintain the standard set of release and campaign views (streaming, social, and marketing metrics) drawn from internal data and third-party data sources like Luminate, Chartmetric, DSP "for artists" dashboards, social tools (e.g., Supermetrics, Meltwater), and our OpenPlay data. Partner with data engineering to support development of semantic layer, work together to resolve data quality issues at the source rather than in spreadsheets. Hands-on work Own your own projects end-to-end, leveraging your experience and expertise to set the bar for high-quality projects and reporting for the team. Work with analysts to use Python to automate recurring pulls and routine reporting workflows. Take the harder analytical questions yourself, like key campaign and release post-mortems, cross-artist benchmarks, fandom and market comparisons, and turn them into clear business recommendations with context. Partner with label teams Serve as the day-to-day BI point of contact for the Global Label Services team. Present findings to non-technical stakeholders, including senior label leadership, in plain language. Document what the team builds so outputs are discoverable, trusted, and reusable. Required Qualifications Bachelor's degree; 3-5+ years of experience in analytics or business intelligence, ideally in music, entertainment, or media. Experience managing or formally mentoring analysts or interns, including reviewing their technical work. Advanced SQL : complex joins, window functions, and performance-aware queries in a cloud data warehouse (Snowflake, BigQuery, Databricks). Working proficiency in Python for data cleaning and automation. Strong experience building and maintaining dashboards in at least one BI tool (Tableau, Looker, Sigma, or Omni); familiarity with semantic layers or governed metric definitions. Hands-on experience with music data: DSP reporting, Luminate, Chartmetric, or comparable sources, and an understanding of their quirks and limits. Experience at a record label, distributor, or label services company supporting release and marketing teams. Proven ability to prioritize competing requests, and manage stakeholder expectations with grace and tact. Clear written and verbal communication; able to explain data to non-technical and senior audiences. Comfort with ambiguity and a build-in-progress environment. Preferred Qualifications (Pluses, Not Required) Knowledge of the K-pop genre is a plus: major artists, fan culture, and how releases and promotion work in Korea and globally. Korean or Spanish language ability (reading and/or conversational) is a strong plus. Helpful for working with Korean label teams and source material. Familiarity with social analytics platforms and marketing attribution. Experience working across U.S. and other cross-border teams and time zones. Compensation & Benefits Competitive salary based on experience and qualifications. Comprehensive health, dental, and vision insurance. 401(k) with company match. Generous PTO and holiday schedule. Base Salary $110,000 - $140,000 based on location and experience.
10/25/2026
Full time
Job Description Location: Santa Monica, New York or Nashville, TN About HYBE Americas HYBE is an entertainment company, global lifestyle platform, and holding company for multiple music labels. It is home to the global girl group KATSEYE and Santos Bravos - the first Latin Pop boy group built using the K-pop methodology - among others, with several new artists in development including projects with Ryan Tedder and under HYBE x Geffen. HYBE builds local subsidiaries to "localize" its K-pop training and production system and develop talent for global releases. HYBE Americas is based in Los Angeles and Mexico City, with additional offices in New York, Miami, Atlanta, and Nashville. Role Overview This is a player-coach role, leading a segment of the Business Intelligence team that supports HYBE's Global Label Services function. You will manage two Data Analysts and own relationship management with key business stakeholders, acting as a thought leader and problem-solving partner, developing and maintaining recurring reporting, and conducting deep analysis labels and business teams rely on for strategy and key decisions. Expect your time to be split between leading and managing your team, and your own hands-on work with our data infrastructure as a senior partner to our label teams. You'll work inside a modern data stack we are actively building, helping shape our semantic layer and BI tools, and partnering closely with data engineering on what gets modeled and how metrics are defined. Fluency in fan culture and how global, modern music companies operate is essential. You should be deeply curious about artists, release and promotion mechanics, and how fandoms drive consumption. You must be able to anticipate which questions matter before a label team asks them. What You'll Do Lead the team Manage, coach, and develop two Data Analysts: set goals, run 1:1s, review their SQL, Python, and dashboards, and give clear, regular feedback. Own the quality bar. Review work before it reaches stakeholders and build QA habits (reconciliation checks, source notes, metric definitions) into the team's routine. Work with our Project Manager to assign work across the two analysts, balancing coverage of the label roster, building depth, and avoiding single points of failure wherever possible. Participate in hiring and onboarding as the team grows. Run Label Services reporting With Project Manager, own intake and prioritization for Global Label Services requests: translate label questions into scoped work, set timelines, and manage stakeholders. Define and maintain the standard set of release and campaign views (streaming, social, and marketing metrics) drawn from internal data and third-party data sources like Luminate, Chartmetric, DSP "for artists" dashboards, social tools (e.g., Supermetrics, Meltwater), and our OpenPlay data. Partner with data engineering to support development of semantic layer, work together to resolve data quality issues at the source rather than in spreadsheets. Hands-on work Own your own projects end-to-end, leveraging your experience and expertise to set the bar for high-quality projects and reporting for the team. Work with analysts to use Python to automate recurring pulls and routine reporting workflows. Take the harder analytical questions yourself, like key campaign and release post-mortems, cross-artist benchmarks, fandom and market comparisons, and turn them into clear business recommendations with context. Partner with label teams Serve as the day-to-day BI point of contact for the Global Label Services team. Present findings to non-technical stakeholders, including senior label leadership, in plain language. Document what the team builds so outputs are discoverable, trusted, and reusable. Required Qualifications Bachelor's degree; 3-5+ years of experience in analytics or business intelligence, ideally in music, entertainment, or media. Experience managing or formally mentoring analysts or interns, including reviewing their technical work. Advanced SQL : complex joins, window functions, and performance-aware queries in a cloud data warehouse (Snowflake, BigQuery, Databricks). Working proficiency in Python for data cleaning and automation. Strong experience building and maintaining dashboards in at least one BI tool (Tableau, Looker, Sigma, or Omni); familiarity with semantic layers or governed metric definitions. Hands-on experience with music data: DSP reporting, Luminate, Chartmetric, or comparable sources, and an understanding of their quirks and limits. Experience at a record label, distributor, or label services company supporting release and marketing teams. Proven ability to prioritize competing requests, and manage stakeholder expectations with grace and tact. Clear written and verbal communication; able to explain data to non-technical and senior audiences. Comfort with ambiguity and a build-in-progress environment. Preferred Qualifications (Pluses, Not Required) Knowledge of the K-pop genre is a plus: major artists, fan culture, and how releases and promotion work in Korea and globally. Korean or Spanish language ability (reading and/or conversational) is a strong plus. Helpful for working with Korean label teams and source material. Familiarity with social analytics platforms and marketing attribution. Experience working across U.S. and other cross-border teams and time zones. Compensation & Benefits Competitive salary based on experience and qualifications. Comprehensive health, dental, and vision insurance. 401(k) with company match. Generous PTO and holiday schedule. Base Salary $110,000 - $140,000 based on location and experience.
Job Description Job Description Scrum Master cum Quality Engineering (QE) Lead Location: Piscatway, NJ (Hybrid) Position type: W2 contract Job Summary We are seeking an experienced Scrum Master cum QE Lead to facilitate Agile delivery while leading quality engineering and testing practices across software development projects. This role combines Scrum leadership, team coordination, process improvement, test strategy, automation, and quality governance. The ideal candidate will have strong experience in Agile/Scrum methodologies, software testing, test automation, CI/CD, and stakeholder management. The person will work closely with Product Owners, developers, business stakeholders, DevOps, and other teams to ensure predictable delivery of high-quality software. Key Responsibilities Scrum Master Responsibilities Facilitate Scrum ceremonies, including: Daily stand-ups Sprint planning Sprint reviews/demos Sprint retrospectives Backlog refinement sessions QE Lead Responsibilities Define and implement the overall quality engineering and testing strategy. Lead QA/QE activities across the complete software development lifecycle. Review business and technical requirements to ensure testability, completeness, and clarity. Develop test plans, test scenarios, test cases, and acceptance criteria in collaboration with the team. Lead functional, integration, system, regression, exploratory, usability, and end-to-end testing. Establish and maintain test automation frameworks and standards. Identify suitable opportunities for automation and improve test coverage. Review automated test scripts and ensure code quality, maintainability, and reliability. Integrate automated tests into CI/CD pipelines. Monitor test execution results, defect trends, test coverage, and release quality metrics. Lead defect triage, root-cause analysis, and resolution tracking. Ensure defects are properly documented, prioritized, assigned, and closed. Partner with developers to promote shift-left testing and early defect prevention. Support performance, security, API, database, and compatibility testing as required. Define and maintain quality gates for builds and releases. Coordinate User Acceptance Testing and production validation activities. Provide release-readiness recommendations based on quality metrics and risk assessment. Ensure adherence to organizational QA standards, processes, and compliance requirements. Mentor QA engineers and promote knowledge sharing within the team. Continuously improve testing processes, tools, automation, and engineering practices. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. 5-10 years of experience in software quality assurance, quality engineering, or software testing. 2+ years of experience as a Scrum Master or Agile Delivery Lead. Strong hands-on experience with Agile/Scrum methodologies. Experience leading cross-functional software development teams. Strong knowledge of software testing methodologies and quality engineering practices. Experience in both manual and automated testing. Hands-on experience with automation tools such as: Selenium, Cypress, Playwright, Appium, Rest Assured, Postman/Newman, Experience with API, web, mobile, integration, and regression testing. Experience with defect management tools such as Jira, Azure DevOps, or similar platforms. Experience with test management tools such as Zephyr, Xray, TestRail, or equivalent. Working knowledge of CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or Azure Pipelines. Good understanding of Git and source-code management practices. Experience with SQL and database validation. Understanding of Agile metrics, test metrics, and release management. Excellent communication, facilitation, leadership, and stakeholder-management skills. Strong analytical, problem-solving, and decision-making abilities.
10/25/2026
Full time
Job Description Job Description Scrum Master cum Quality Engineering (QE) Lead Location: Piscatway, NJ (Hybrid) Position type: W2 contract Job Summary We are seeking an experienced Scrum Master cum QE Lead to facilitate Agile delivery while leading quality engineering and testing practices across software development projects. This role combines Scrum leadership, team coordination, process improvement, test strategy, automation, and quality governance. The ideal candidate will have strong experience in Agile/Scrum methodologies, software testing, test automation, CI/CD, and stakeholder management. The person will work closely with Product Owners, developers, business stakeholders, DevOps, and other teams to ensure predictable delivery of high-quality software. Key Responsibilities Scrum Master Responsibilities Facilitate Scrum ceremonies, including: Daily stand-ups Sprint planning Sprint reviews/demos Sprint retrospectives Backlog refinement sessions QE Lead Responsibilities Define and implement the overall quality engineering and testing strategy. Lead QA/QE activities across the complete software development lifecycle. Review business and technical requirements to ensure testability, completeness, and clarity. Develop test plans, test scenarios, test cases, and acceptance criteria in collaboration with the team. Lead functional, integration, system, regression, exploratory, usability, and end-to-end testing. Establish and maintain test automation frameworks and standards. Identify suitable opportunities for automation and improve test coverage. Review automated test scripts and ensure code quality, maintainability, and reliability. Integrate automated tests into CI/CD pipelines. Monitor test execution results, defect trends, test coverage, and release quality metrics. Lead defect triage, root-cause analysis, and resolution tracking. Ensure defects are properly documented, prioritized, assigned, and closed. Partner with developers to promote shift-left testing and early defect prevention. Support performance, security, API, database, and compatibility testing as required. Define and maintain quality gates for builds and releases. Coordinate User Acceptance Testing and production validation activities. Provide release-readiness recommendations based on quality metrics and risk assessment. Ensure adherence to organizational QA standards, processes, and compliance requirements. Mentor QA engineers and promote knowledge sharing within the team. Continuously improve testing processes, tools, automation, and engineering practices. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. 5-10 years of experience in software quality assurance, quality engineering, or software testing. 2+ years of experience as a Scrum Master or Agile Delivery Lead. Strong hands-on experience with Agile/Scrum methodologies. Experience leading cross-functional software development teams. Strong knowledge of software testing methodologies and quality engineering practices. Experience in both manual and automated testing. Hands-on experience with automation tools such as: Selenium, Cypress, Playwright, Appium, Rest Assured, Postman/Newman, Experience with API, web, mobile, integration, and regression testing. Experience with defect management tools such as Jira, Azure DevOps, or similar platforms. Experience with test management tools such as Zephyr, Xray, TestRail, or equivalent. Working knowledge of CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or Azure Pipelines. Good understanding of Git and source-code management practices. Experience with SQL and database validation. Understanding of Agile metrics, test metrics, and release management. Excellent communication, facilitation, leadership, and stakeholder-management skills. Strong analytical, problem-solving, and decision-making abilities.
Job Description Job Description This is NOT a remote position Job Description Eccalon is seeking a Senior SDET / QA Automation Engineer to build and own the automated testing strategy across our web applications and backend services supporting DoD, Intelligence, and enterprise programs. You will design and maintain robust test frameworks, integrate quality gates into CI/CD pipelines, and ensure the reliability of systems operating in regulated, compliance-driven environments. This is a hands-on senior role with broad visibility across the full engineering stack-working directly with software engineers, DevOps, and product teams to shift quality left and keep mission-critical software shipping with confidence. Responsibilities Test Automation & Framework Development Design, build, and maintain end-to-end UI automation frameworks using Playwright and/or Cypress across multiple web applications (e.g., lynxconnect.io, ). Develop and maintain API and backend test suites using Postman collections and REST Assured; validate authentication flows, data integrity, and service contracts. Write clean, maintainable test code in Python and/or JavaScript/TypeScript ; enforce consistent standards through code reviews and shared libraries. Build reusable test utilities, fixtures, and data factories that reduce test setup overhead and improve suite reliability. CI/CD Integration & Quality Gates Integrate automated test suites into CI/CD pipelines (GitLab CI/CD) to enforce quality gates on every pull request and deployment. Configure and maintain synthetic monitoring scripts (e.g., Playwright-based uptime checks) for production applications; triage and resolve false positives. Define and track test coverage metrics, pass rates, and flakiness trends; report quality signals to engineering leadership. API & Backend Testing Validate REST APIs against specifications; test authentication and authorization flows including OAuth2, SAML, OIDC, and JIT provisioning patterns. Develop data-driven test scenarios against AWS-hosted services (RDS/PostgreSQL, DynamoDB, Cognito) and Azure-backed platforms (GCC High). Collaborate with backend engineers to identify testability gaps in service design and recommend interface contracts that support automation. Cross-functional Collaboration & Quality Strategy Partner with DevOps, software engineering, and IT teams to embed testing earlier in the development lifecycle; contribute to definition-of-done criteria. Serve as the quality subject matter expert on the team-mentoring engineers on test best practices, automation patterns, and tooling selection. Maintain test documentation, test plans, and traceability matrices that satisfy compliance audit and ATO evidence requirements. Evaluate and recommend improvements to the overall QA toolchain and processes as applications and team scale. Required Qualifications Bachelor's degree in Computer Science, Engineering, or related field-or equivalent practical experience. 5+ years of experience in software development engineering in test (SDET), QA automation, or a related discipline. Hands-on proficiency with Playwright and/or Cypress for end-to-end UI test automation. Strong API testing skills using Postman (including collections, environments, and Newman for CI execution) and/or REST Assured. Solid programming skills in JavaScript/TypeScript and/or Python; ability to write production-quality test code, not just record-and-replay scripts. Experience integrating test automation into CI/CD pipelines (GitLab CI/CD, or Jenkins). Familiarity with AWS services (Cognito, RDS, DynamoDB, CloudWatch) and how they factor into end-to-end test design. Experience testing authentication and authorization flows (OAuth2, SAML, OIDC, MFA). Strong understanding of HTTP, REST, JSON, and web application architecture. Ability to work independently, prioritize across multiple projects, and communicate quality risk clearly to technical and non-technical stakeholders. Preferred Qualifications Experience with synthetic monitoring and uptime automation (e.g., Playwright-based health checks, Pingdom scripting). Familiarity with NIST 800-171, CMMC, or FedRAMP testing and traceability requirements. Experience testing applications hosted on Azure GCC High or AWS GovCloud environments. Background in performance or load testing (k6, JMeter, or Locust). Experience with accessibility testing (WCAG 2.1, 508 compliance) and security-focused test cases (OWASP Top 10 validation). ISTQB certification or equivalent QA/testing credential.
10/25/2026
Full time
Job Description Job Description This is NOT a remote position Job Description Eccalon is seeking a Senior SDET / QA Automation Engineer to build and own the automated testing strategy across our web applications and backend services supporting DoD, Intelligence, and enterprise programs. You will design and maintain robust test frameworks, integrate quality gates into CI/CD pipelines, and ensure the reliability of systems operating in regulated, compliance-driven environments. This is a hands-on senior role with broad visibility across the full engineering stack-working directly with software engineers, DevOps, and product teams to shift quality left and keep mission-critical software shipping with confidence. Responsibilities Test Automation & Framework Development Design, build, and maintain end-to-end UI automation frameworks using Playwright and/or Cypress across multiple web applications (e.g., lynxconnect.io, ). Develop and maintain API and backend test suites using Postman collections and REST Assured; validate authentication flows, data integrity, and service contracts. Write clean, maintainable test code in Python and/or JavaScript/TypeScript ; enforce consistent standards through code reviews and shared libraries. Build reusable test utilities, fixtures, and data factories that reduce test setup overhead and improve suite reliability. CI/CD Integration & Quality Gates Integrate automated test suites into CI/CD pipelines (GitLab CI/CD) to enforce quality gates on every pull request and deployment. Configure and maintain synthetic monitoring scripts (e.g., Playwright-based uptime checks) for production applications; triage and resolve false positives. Define and track test coverage metrics, pass rates, and flakiness trends; report quality signals to engineering leadership. API & Backend Testing Validate REST APIs against specifications; test authentication and authorization flows including OAuth2, SAML, OIDC, and JIT provisioning patterns. Develop data-driven test scenarios against AWS-hosted services (RDS/PostgreSQL, DynamoDB, Cognito) and Azure-backed platforms (GCC High). Collaborate with backend engineers to identify testability gaps in service design and recommend interface contracts that support automation. Cross-functional Collaboration & Quality Strategy Partner with DevOps, software engineering, and IT teams to embed testing earlier in the development lifecycle; contribute to definition-of-done criteria. Serve as the quality subject matter expert on the team-mentoring engineers on test best practices, automation patterns, and tooling selection. Maintain test documentation, test plans, and traceability matrices that satisfy compliance audit and ATO evidence requirements. Evaluate and recommend improvements to the overall QA toolchain and processes as applications and team scale. Required Qualifications Bachelor's degree in Computer Science, Engineering, or related field-or equivalent practical experience. 5+ years of experience in software development engineering in test (SDET), QA automation, or a related discipline. Hands-on proficiency with Playwright and/or Cypress for end-to-end UI test automation. Strong API testing skills using Postman (including collections, environments, and Newman for CI execution) and/or REST Assured. Solid programming skills in JavaScript/TypeScript and/or Python; ability to write production-quality test code, not just record-and-replay scripts. Experience integrating test automation into CI/CD pipelines (GitLab CI/CD, or Jenkins). Familiarity with AWS services (Cognito, RDS, DynamoDB, CloudWatch) and how they factor into end-to-end test design. Experience testing authentication and authorization flows (OAuth2, SAML, OIDC, MFA). Strong understanding of HTTP, REST, JSON, and web application architecture. Ability to work independently, prioritize across multiple projects, and communicate quality risk clearly to technical and non-technical stakeholders. Preferred Qualifications Experience with synthetic monitoring and uptime automation (e.g., Playwright-based health checks, Pingdom scripting). Familiarity with NIST 800-171, CMMC, or FedRAMP testing and traceability requirements. Experience testing applications hosted on Azure GCC High or AWS GovCloud environments. Background in performance or load testing (k6, JMeter, or Locust). Experience with accessibility testing (WCAG 2.1, 508 compliance) and security-focused test cases (OWASP Top 10 validation). ISTQB certification or equivalent QA/testing credential.
Job Description Hello, We have the below opening with one of our Fortune 500 clients that we have been supporting for over 20 years. This position is for someone that has experience with (OIG) Office of Inspector General with the US Postal Service and Law Enforcement. Title: Senior Strategic IT Customer Liaison Years of Exp.: 5+ years exp. Work Location: Remote VISA: US Citizen Skills: law enforcement, US Postal Service, (OIG) Office of Inspector General, case management, gatekeeping/roi assessments, pre-discovery and upstream software lifecycle, roadmap development, utility and friction discovery, milestone accountability, uat and training, post-deployment tracking Preferred: N/A Certifications: N/A Clearance: candidates that have or had at least a Public Trust Clearance will get preference. All candidates must meet the below requirement for the Public Trust Clearance. 1. Has candidate lived in the US for at least (5) years?(All candidates must have lived in the US for at least five years, and you will need to verify this information on the Public Trust Security Forms if selected) 2. Has candidate been out of the US in the last (5) years more than (6) months cumulative?(Candidates will need to verify this information on the Public Trust Security Forms if selected) Job Description: Senior Strategic IT Customer Liaison - Part Time - 24 hours per week We are seeking a Part Time Senior Strategic IT Customer Liaison to join our team of qualified, diverse individuals supporting a Federal Government customer in Rosslyn, VA. Candidates MUST be US citizens. The selected individual will be able to work remotely throughout the U.S. This is a part-time position (24 hours/week). The Strategic IT Customer Liaison acts as a strategic bridge leveraging deep operational credibility to protect OIG technical resources and improve customer service. This role is responsible for filling gaps in the development lifecycle, specifically focusing on pre-discovery, customer engagement, and post-deployment stabilization. Key responsibilities include: • Strategic Gatekeeping & ROI Assessment: Collecting and investigating technical ideas from the customer base, assigning projected Return on Investment (ROI) against finite resources, and triaging data analytics requests to route to the appropriate team with the right prioritization while reducing duplication of effort.• Pre-Discovery & Upstream Software Lifecycles: Leading exploratory pre-discovery and discovery phases, engaging with customer working groups at the brainstorming stage, and proactively investigating current business processes to identify cost savings and efficiencies.• Roadmap Development: Partnering with stakeholders to establish comprehensive strategic planning roadmaps for large projects such as application systems modernization rebuilds.• Usability & Friction Discovery: Organizing volunteer user groups to conduct usability testing and identify operational inefficiencies and UX friction points.• Milestone Accountability: Supporting Project Managers by communicating realistic timeframes to customers and communicating why milestone deadlines on customer responsibilities, such as requirements and UAT, are critical for deployment schedules to meet target.• UAT & Training Bridge: Participating in User Acceptance Testing (UAT) as a customer advocate, assisting the QA Engineer with test plan reviews, and collaborating with product owners on training, internal and external demos, and executive communications.• Post-Deployment Tracking: Interfacing directly with customers during stabilization to assess satisfaction, develop success metrics, and manage the feedback loop to kickstart discovery for future v2 iterations. Primary Requirements • Law Enforcement & OIG Domain Expertise: Multi-year career background within federal law enforcement, including direct familiarity with typical OIG investigations policies and procedures.• Case Management Expertise: Expert-level working knowledge of law enforcement case management systems and deep familiarity with operational data points.• Customer-Side IT Engagement: Extensive hands-on experience acting as the primary business liaison to IT engineering teams- defining/prioritizing product backlogs, approving requirements, undergoing UAT, delivering training/demos, and managing operational support issues.• Deep operational credibility to act as an effective bridge between technical IT teams and the operational customer base.• Demonstrated experience in pre-discovery and discovery phases, including evaluating customer requests and leading brainstorming sessions.• Strong communication and advocacy skills. Secondary Requirements • Experience interacting with IT teams testing products such as new reports or software.• Ability to collaborate with others to organize training, user guides, newsletters, and outreach efforts.• Experience investigating and evaluating business processes to identify cost savings and efficiencies. Desired KSAs • Knowledge of business process optimization, especially as supported through automation technologies, such as AI, applications, and reporting.• Skill in organizing volunteer groups for working groups, usability testing, surveys, or other end user outreach.• Ability to formulate long-term strategic roadmaps (e.g., a 5-year upgrade plan for flagship systems). Experience • Minimum five years' experience working for an Office of the Inspector General and strong relationships within the OIG community.• Hands-on experience in business process analysis, requirement brainstorming, and pre-discovery exploratory work.
10/25/2026
Full time
Job Description Hello, We have the below opening with one of our Fortune 500 clients that we have been supporting for over 20 years. This position is for someone that has experience with (OIG) Office of Inspector General with the US Postal Service and Law Enforcement. Title: Senior Strategic IT Customer Liaison Years of Exp.: 5+ years exp. Work Location: Remote VISA: US Citizen Skills: law enforcement, US Postal Service, (OIG) Office of Inspector General, case management, gatekeeping/roi assessments, pre-discovery and upstream software lifecycle, roadmap development, utility and friction discovery, milestone accountability, uat and training, post-deployment tracking Preferred: N/A Certifications: N/A Clearance: candidates that have or had at least a Public Trust Clearance will get preference. All candidates must meet the below requirement for the Public Trust Clearance. 1. Has candidate lived in the US for at least (5) years?(All candidates must have lived in the US for at least five years, and you will need to verify this information on the Public Trust Security Forms if selected) 2. Has candidate been out of the US in the last (5) years more than (6) months cumulative?(Candidates will need to verify this information on the Public Trust Security Forms if selected) Job Description: Senior Strategic IT Customer Liaison - Part Time - 24 hours per week We are seeking a Part Time Senior Strategic IT Customer Liaison to join our team of qualified, diverse individuals supporting a Federal Government customer in Rosslyn, VA. Candidates MUST be US citizens. The selected individual will be able to work remotely throughout the U.S. This is a part-time position (24 hours/week). The Strategic IT Customer Liaison acts as a strategic bridge leveraging deep operational credibility to protect OIG technical resources and improve customer service. This role is responsible for filling gaps in the development lifecycle, specifically focusing on pre-discovery, customer engagement, and post-deployment stabilization. Key responsibilities include: • Strategic Gatekeeping & ROI Assessment: Collecting and investigating technical ideas from the customer base, assigning projected Return on Investment (ROI) against finite resources, and triaging data analytics requests to route to the appropriate team with the right prioritization while reducing duplication of effort.• Pre-Discovery & Upstream Software Lifecycles: Leading exploratory pre-discovery and discovery phases, engaging with customer working groups at the brainstorming stage, and proactively investigating current business processes to identify cost savings and efficiencies.• Roadmap Development: Partnering with stakeholders to establish comprehensive strategic planning roadmaps for large projects such as application systems modernization rebuilds.• Usability & Friction Discovery: Organizing volunteer user groups to conduct usability testing and identify operational inefficiencies and UX friction points.• Milestone Accountability: Supporting Project Managers by communicating realistic timeframes to customers and communicating why milestone deadlines on customer responsibilities, such as requirements and UAT, are critical for deployment schedules to meet target.• UAT & Training Bridge: Participating in User Acceptance Testing (UAT) as a customer advocate, assisting the QA Engineer with test plan reviews, and collaborating with product owners on training, internal and external demos, and executive communications.• Post-Deployment Tracking: Interfacing directly with customers during stabilization to assess satisfaction, develop success metrics, and manage the feedback loop to kickstart discovery for future v2 iterations. Primary Requirements • Law Enforcement & OIG Domain Expertise: Multi-year career background within federal law enforcement, including direct familiarity with typical OIG investigations policies and procedures.• Case Management Expertise: Expert-level working knowledge of law enforcement case management systems and deep familiarity with operational data points.• Customer-Side IT Engagement: Extensive hands-on experience acting as the primary business liaison to IT engineering teams- defining/prioritizing product backlogs, approving requirements, undergoing UAT, delivering training/demos, and managing operational support issues.• Deep operational credibility to act as an effective bridge between technical IT teams and the operational customer base.• Demonstrated experience in pre-discovery and discovery phases, including evaluating customer requests and leading brainstorming sessions.• Strong communication and advocacy skills. Secondary Requirements • Experience interacting with IT teams testing products such as new reports or software.• Ability to collaborate with others to organize training, user guides, newsletters, and outreach efforts.• Experience investigating and evaluating business processes to identify cost savings and efficiencies. Desired KSAs • Knowledge of business process optimization, especially as supported through automation technologies, such as AI, applications, and reporting.• Skill in organizing volunteer groups for working groups, usability testing, surveys, or other end user outreach.• Ability to formulate long-term strategic roadmaps (e.g., a 5-year upgrade plan for flagship systems). Experience • Minimum five years' experience working for an Office of the Inspector General and strong relationships within the OIG community.• Hands-on experience in business process analysis, requirement brainstorming, and pre-discovery exploratory work.
Job Description What You Will Do The Cybersecurity Analyst III at EXOS CYBER is the senior technical escalation point of the SOC ? the final analyst-tier authority on the hardest, most ambiguous investigations before a case moves into engineering. When Tier 2 has driven an alert as far as standard playbooks and queries allow and still doesn't have a confident answer, it comes to you. You own confirmed, significant incidents end to end across our client environments. You will support day-to-day security operations for our clients with a primary focus on advanced detection, incident response, and threat hunting, working alongside our Cybersecurity Engineers, and Team Lead. Beyond the queue, you set the bar for investigation quality across the SOC. You QA escalations, mentor and develop Tier 1 and Tier 2, build out the investigation curriculum, and partner with engineering on detection strategy at the program level, not just one noisy rule at a time. This is a hands-on, deeply technical role designed for analysts with 5+ years of experience (or 2+ years past Tier 2) who are ready to operate as the senior individual contributor in a real-world MSSP detection-and-response practice spanning across a diverse client environments. Serve as the Tier 3 technical escalation point in the SOC. Take the incidents that Tier 2 cannot fully resolve, drive them to a definitive answer, and hand only genuinely engineering-scoped or architecture-level problems to the Cybersecurity Engineers and Team Lead with a clear, evidence-backed recommendation and a proposed course of action. Lead confirmed true-positive incidents end to end across client environments including but not limited to ransomware, business email compromise, account takeover, lateral movement, and data exfiltration including scoping and impact assessment, containment orchestration via SentinelOne, account isolation and credential rotation in Entra ID, eradication and recovery guidance, evidence preservation, root-cause analysis, and client communication through resolution. Own and run the proactive threat hunting program: develop hypothesis-driven hunts across the client base using various queries, EDR telemetry, and indicators from CTI feeds; document findings; and feed confirmed patterns back into detection engineering as durable, reusable detections. Perform host, memory, and network forensics (Velociraptor, endpoint and identity artifacts, timeline reconstruction) to establish what happened, when, and how far it went, and to support breach-notification and legal/insurance coordination when an incident warrants it. Conduct phishing triage and support email-based threat investigations, including user impact assessment and remediation steps. Partner with the Cybersecurity Engineers and AI Automation Engineer on detection strategy at the program level coverage and gap analysis against MITRE ATT&CK, detection content design, and false-positive reduction across the fleet rather than one-off alert tuning. Apply offensive and adversary-emulation knowledge to inform detection coverage, and support purple team and adversary-emulation exercises by translating attacker TTPs into detections and validating that controls fire as expected. Analyze endpoint, identity, and network telemetry to identify suspicious activity, lateral movement, and persistence, and lead phishing and email-based threat investigations through full user-impact assessment and remediation. Set and enforce investigation quality standards: QA Tier 1 and Tier 2 escalations and case documentation, run walk-throughs of significant investigations, give kind and direct feedback, and own the Tier 1/Tier 2 onboarding and skills-development curri Author the analytical narrative for the most complex client deliverables, post-incident reports, after-action reviews, and the senior-analyst portion of monthly client reporting covering what we saw, what it means, and what we recommend, in language a client technical stakeholder can act on. Drive SOC operational maturity by shaping runbook and playbook architecture, investigation checklists, and repeatable workflows, and by mentoring the team toward consistent, defensible outcomes Our Company In 2009 EXOS established itself as an IT consulting and staff augmentation firm. We specialize in focusing on what the client needs and adapting to how our client works. Our number one goal is to deliver the RIGHT solution, with the RIGHT resource, for the RIGHT price at the RIGHT time. The Company has three areas of focus: Professional Services and Consulting: As a full-service IT consulting firm, we offer a wide array of services to adapt to our clients' businesses. No matter what is needed, we have a solution that fits. Whether it be custom application development or providing highly specialized IT resources to run a project, we assist our clients to ensure their IT initiatives cross the finish line. Staffing: Our solutions foster stronger relationships with customers, suppliers, and partners, which greatly improve our clients' productivity, while reducing overall IT costs. Managed Services: We realize our clients don't have the time to worry about the most important tools that its people use technology. We take care of our client's network and service its system. Our Values We are Empowering At EXOS we empower our clients by providing them with essential strategic IT guidance, reliable service, and the talent necessary to achieve their business goals. We empower our team by living a culture of collaboration, trust, and learning, creating growth opportunities, and charting a clear career path for all our team members. We are Connected At EXOS we are connected to our clients and their purpose. We are not just a talent and technology partner; we are an extension of your business. We seek to understand where leadership is driving the company, and we connect across all aspects of the business necessary to make that goal a reality. We are connected to the communities we serve and invested in organizations that make them great places to live. As the EXOS team, we are connected through our common commitment to our cultural imperatives: the 'Three Ps' ? Be Positive, Be Productive and Be Progressive in the since that we are always challenging each other to learn and grow. We are Trusted For more than fifteen years EXOS has been a trusted partner in providing Talent, IT and Cybersecurity solutions for our clients. Whether it's servicing large-scale enterprise clients or start up professional firms, our team is there to help solve pain points and provide strategic direction. The trust we have with one another as a team is earned. We live a culture of accountability with a goal of excellence. We are invested in one another's success, personally and professionally. We are a trust first, learn together and celebrate collectively team. Must Haves 5+ years of experience in a SOC, incident response, MSSP, or security operations role, or 2+ years past a Tier 2 / Analyst II role in a comparable environment. Demonstrated ability to independently lead complex investigations and confirmed incidents to resolution across endpoint, identity, email, and network telemetry ? not just triage and escalate. Advanced command of an EDR (SentinelOne, CrowdStrike, or Defender for Endpoint) and a SIEM (Blumira, Sentinel, Splunk, or QRadar) at the query, pivot, and detection-authoring level. Practical host and network forensics and evidence-preservation experience, including timeline reconstruction across Windows event logs, Active Directory, Entra ID, firewall, VPN, DNS, and email security logs. Hands-on proactive threat hunting experience: building and executing hypothesis-driven hunts and converting findings into detections. Proficient scripting in PowerShell and/or Python for investigation, log parsing, and automation. Working fluency with the MITRE ATT&CK framework for both investigation and detection-coverage mapping. Strong command of the incident response lifecycle, escalation criteria, and chain-of-custody / evidence-handling practices. Ability to lead under pressure in a multi-client environment, prioritize across simultaneous active incidents, and maintain quality and clear documentation throughout. Excellent written communication, with the ability to produce client-ready incident summaries, post-incident reports, and analytical narratives, and to mentor junior analysts effectively. Solid fundamentals in TCP/IP, DNS, HTTP/S, Windows and Linux internals, and identity and access management. Relevant certifications such as CompTIA CySA+, GIAC GCIH/GCIA/GCFA, BTL2, or equivalent demonstrated experience. Plus Haves Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related discipline. Equivalent military training or certifications considered. Advanced certifications such as GIAC GCIA, GCFA, GCFE, GNFA, GCTI, GREM, or BTL2; offensive-informed credentials (OSCP, CRTO) a strong plus given the role's detection and purple-team-support scope. Prior MSSP experience in a multi-tenant model, including a multi-tenant PSA/ticketing platform (ConnectWise, Autotask, ServiceNow, or similar). Detection engineering experience: Sigma rules, KQL, and SentinelOne / Blumira query syntax, plus comfort building detections from hunt findings. Experience with SOAR or rules-based automation and operationalizing playbooks alongside an AI Automation Engineer. . click apply for full job details
10/25/2026
Full time
Job Description What You Will Do The Cybersecurity Analyst III at EXOS CYBER is the senior technical escalation point of the SOC ? the final analyst-tier authority on the hardest, most ambiguous investigations before a case moves into engineering. When Tier 2 has driven an alert as far as standard playbooks and queries allow and still doesn't have a confident answer, it comes to you. You own confirmed, significant incidents end to end across our client environments. You will support day-to-day security operations for our clients with a primary focus on advanced detection, incident response, and threat hunting, working alongside our Cybersecurity Engineers, and Team Lead. Beyond the queue, you set the bar for investigation quality across the SOC. You QA escalations, mentor and develop Tier 1 and Tier 2, build out the investigation curriculum, and partner with engineering on detection strategy at the program level, not just one noisy rule at a time. This is a hands-on, deeply technical role designed for analysts with 5+ years of experience (or 2+ years past Tier 2) who are ready to operate as the senior individual contributor in a real-world MSSP detection-and-response practice spanning across a diverse client environments. Serve as the Tier 3 technical escalation point in the SOC. Take the incidents that Tier 2 cannot fully resolve, drive them to a definitive answer, and hand only genuinely engineering-scoped or architecture-level problems to the Cybersecurity Engineers and Team Lead with a clear, evidence-backed recommendation and a proposed course of action. Lead confirmed true-positive incidents end to end across client environments including but not limited to ransomware, business email compromise, account takeover, lateral movement, and data exfiltration including scoping and impact assessment, containment orchestration via SentinelOne, account isolation and credential rotation in Entra ID, eradication and recovery guidance, evidence preservation, root-cause analysis, and client communication through resolution. Own and run the proactive threat hunting program: develop hypothesis-driven hunts across the client base using various queries, EDR telemetry, and indicators from CTI feeds; document findings; and feed confirmed patterns back into detection engineering as durable, reusable detections. Perform host, memory, and network forensics (Velociraptor, endpoint and identity artifacts, timeline reconstruction) to establish what happened, when, and how far it went, and to support breach-notification and legal/insurance coordination when an incident warrants it. Conduct phishing triage and support email-based threat investigations, including user impact assessment and remediation steps. Partner with the Cybersecurity Engineers and AI Automation Engineer on detection strategy at the program level coverage and gap analysis against MITRE ATT&CK, detection content design, and false-positive reduction across the fleet rather than one-off alert tuning. Apply offensive and adversary-emulation knowledge to inform detection coverage, and support purple team and adversary-emulation exercises by translating attacker TTPs into detections and validating that controls fire as expected. Analyze endpoint, identity, and network telemetry to identify suspicious activity, lateral movement, and persistence, and lead phishing and email-based threat investigations through full user-impact assessment and remediation. Set and enforce investigation quality standards: QA Tier 1 and Tier 2 escalations and case documentation, run walk-throughs of significant investigations, give kind and direct feedback, and own the Tier 1/Tier 2 onboarding and skills-development curri Author the analytical narrative for the most complex client deliverables, post-incident reports, after-action reviews, and the senior-analyst portion of monthly client reporting covering what we saw, what it means, and what we recommend, in language a client technical stakeholder can act on. Drive SOC operational maturity by shaping runbook and playbook architecture, investigation checklists, and repeatable workflows, and by mentoring the team toward consistent, defensible outcomes Our Company In 2009 EXOS established itself as an IT consulting and staff augmentation firm. We specialize in focusing on what the client needs and adapting to how our client works. Our number one goal is to deliver the RIGHT solution, with the RIGHT resource, for the RIGHT price at the RIGHT time. The Company has three areas of focus: Professional Services and Consulting: As a full-service IT consulting firm, we offer a wide array of services to adapt to our clients' businesses. No matter what is needed, we have a solution that fits. Whether it be custom application development or providing highly specialized IT resources to run a project, we assist our clients to ensure their IT initiatives cross the finish line. Staffing: Our solutions foster stronger relationships with customers, suppliers, and partners, which greatly improve our clients' productivity, while reducing overall IT costs. Managed Services: We realize our clients don't have the time to worry about the most important tools that its people use technology. We take care of our client's network and service its system. Our Values We are Empowering At EXOS we empower our clients by providing them with essential strategic IT guidance, reliable service, and the talent necessary to achieve their business goals. We empower our team by living a culture of collaboration, trust, and learning, creating growth opportunities, and charting a clear career path for all our team members. We are Connected At EXOS we are connected to our clients and their purpose. We are not just a talent and technology partner; we are an extension of your business. We seek to understand where leadership is driving the company, and we connect across all aspects of the business necessary to make that goal a reality. We are connected to the communities we serve and invested in organizations that make them great places to live. As the EXOS team, we are connected through our common commitment to our cultural imperatives: the 'Three Ps' ? Be Positive, Be Productive and Be Progressive in the since that we are always challenging each other to learn and grow. We are Trusted For more than fifteen years EXOS has been a trusted partner in providing Talent, IT and Cybersecurity solutions for our clients. Whether it's servicing large-scale enterprise clients or start up professional firms, our team is there to help solve pain points and provide strategic direction. The trust we have with one another as a team is earned. We live a culture of accountability with a goal of excellence. We are invested in one another's success, personally and professionally. We are a trust first, learn together and celebrate collectively team. Must Haves 5+ years of experience in a SOC, incident response, MSSP, or security operations role, or 2+ years past a Tier 2 / Analyst II role in a comparable environment. Demonstrated ability to independently lead complex investigations and confirmed incidents to resolution across endpoint, identity, email, and network telemetry ? not just triage and escalate. Advanced command of an EDR (SentinelOne, CrowdStrike, or Defender for Endpoint) and a SIEM (Blumira, Sentinel, Splunk, or QRadar) at the query, pivot, and detection-authoring level. Practical host and network forensics and evidence-preservation experience, including timeline reconstruction across Windows event logs, Active Directory, Entra ID, firewall, VPN, DNS, and email security logs. Hands-on proactive threat hunting experience: building and executing hypothesis-driven hunts and converting findings into detections. Proficient scripting in PowerShell and/or Python for investigation, log parsing, and automation. Working fluency with the MITRE ATT&CK framework for both investigation and detection-coverage mapping. Strong command of the incident response lifecycle, escalation criteria, and chain-of-custody / evidence-handling practices. Ability to lead under pressure in a multi-client environment, prioritize across simultaneous active incidents, and maintain quality and clear documentation throughout. Excellent written communication, with the ability to produce client-ready incident summaries, post-incident reports, and analytical narratives, and to mentor junior analysts effectively. Solid fundamentals in TCP/IP, DNS, HTTP/S, Windows and Linux internals, and identity and access management. Relevant certifications such as CompTIA CySA+, GIAC GCIH/GCIA/GCFA, BTL2, or equivalent demonstrated experience. Plus Haves Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related discipline. Equivalent military training or certifications considered. Advanced certifications such as GIAC GCIA, GCFA, GCFE, GNFA, GCTI, GREM, or BTL2; offensive-informed credentials (OSCP, CRTO) a strong plus given the role's detection and purple-team-support scope. Prior MSSP experience in a multi-tenant model, including a multi-tenant PSA/ticketing platform (ConnectWise, Autotask, ServiceNow, or similar). Detection engineering experience: Sigma rules, KQL, and SentinelOne / Blumira query syntax, plus comfort building detections from hunt findings. Experience with SOAR or rules-based automation and operationalizing playbooks alongside an AI Automation Engineer. . click apply for full job details
Job Description DynaChrg develops intelligent EV charging and energy-management technology for charge point operators, property owners, fleets, utilities, and public-sector customers. Our EVES platform enables multi-vendor charger management, real-time monitoring, charging transactions, remote operations, energy optimization, dynamic charging control, and grid-aware services across commercial EV charging deployments. We operate a dedicated EV charging interoperability and testing lab to evaluate, integrate, validate, and support AC Level 2 and DC fast-charging equipment from multiple manufacturers. Position Summary DynaChrg is seeking a motivated EV Charging Systems QA & Test Engineer with a background in Electrical Engineering, Computer Engineering, or a related technical field to join our EV charging engineering team. This is an entry-level engineering position focused on quality assurance, hardware/software testing, system validation, troubleshooting, and interoperability testing of commercial EV charging equipment and DynaChrg's EVES charging management platform. The engineer will work closely with senior and principal engineers, software development teams, electrical engineers, and QA teams to test and validate EV charging systems, including charger hardware, firmware, networking, communication protocols, and backend software. Prior EV charging industry experience is not required. We are looking for candidates with strong engineering fundamentals, analytical problem-solving abilities, attention to detail, and an interest in learning EV charging technologies, OCPP, and connected hardware/software systems. The ideal candidate enjoys hands-on laboratory work, investigating technical issues, building and executing test cases, and understanding how complex systems communicate and operate. Key Responsibilities Responsibilities include, but are not limited to: 1. Quality Assurance & System Testing Develop, maintain, and execute functional, integration, regression, and system-level test cases for EV charging hardware and software. Perform manual and automated testing to verify system functionality, reliability, and interoperability. Identify, reproduce, document, and track hardware, firmware, communication, and software defects through resolution. Analyze test results, system logs, error messages, and device behavior to identify root causes and support troubleshooting. Collaborate with software developers and onshore/offshore QA teams to validate bug fixes, new features, and system releases. Support the development of test scripts, test procedures, and QA automation using tools such as Python, Postman, and other applicable testing frameworks. 2. EVSE Hardware, Software & Interoperability Assist senior engineers with onboarding, configuration, integration, and validation of commercial AC Level 2 and DC fast chargers from multiple manufacturers. Test charger connectivity and communication with DynaChrg's EVES Charging Station Management System (CSMS). Learn and perform OCPP 1.6 and OCPP 2.0.1 protocol testing, including charger registration, status notifications, transactions, remote commands, configuration, firmware management, and meter values. Capture, review, and troubleshoot OCPP messages, JSON payloads, network traffic, and communication logs. Support testing of charging session authorization, RFID, remote start/stop, transaction processing, metering, and fault recovery. Gain exposure to other EV charging technologies and protocols, including OCPI and ISO 15118, as applicable. 3. Electrical, Hardware & Laboratory Testing Assist with laboratory setup, configuration, commissioning, and testing of EV charging equipment and associated hardware. Perform supervised electrical and electronic measurements using appropriate laboratory instruments and approved safety procedures. Support firmware installation, software updates, device configuration, network setup, and troubleshooting. Investigate charger communication, connectivity, performance, and hardware/software interaction issues. Assist with testing of charging behavior, power limits, load management, charging profiles, and energy-management functionality. Maintain laboratory equipment, test configurations, technical records, and documented testing procedures. 4. System Integration, Field Support & Collaboration Support senior engineering staff during charger integration, system validation, and customer deployments. Assist with on-site charger commissioning, connectivity verification, testing, and troubleshooting when required. Work with the EVES development team to understand backend functions and translate technical requirements into test scenarios. Coordinate with offshore QA teams to reproduce issues, review test results, and support validation of new features and fixes. Prepare clear test reports, defect documentation, technical findings, and validation records. Participate in technical investigations and continuous improvement of QA processes, test coverage, and engineering workflows. Be willing and able to travel and drive to customer locations, charging sites, and partner facilities as needed. Required Qualifications Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or a closely related technical discipline. relevant experience, including internships, academic projects, laboratory experience, or professional engineering/QA work. Solid understanding of basic electrical and electronic engineering principles. Fundamental understanding of computer networks, including TCP/IP, Ethernet, Wi-Fi, and client-server communication. Familiarity with software testing, debugging, verification, or quality assurance concepts. Basic programming or scripting knowledge, preferably Python or a similar language. Ability to read technical documentation, analyze system behavior, and troubleshoot technical problems. Strong attention to detail, documentation skills, and structured problem-solving abilities. Interest in working with physical equipment and software systems in a hands-on engineering laboratory. Ability to work collaboratively in a fast-growing engineering company where responsibilities may span multiple technical areas. Preferred Qualifications The following qualifications are beneficial but not required : Academic or professional experience in hardware/software QA, integration testing, or test automation. Experience with embedded systems, microcontrollers, IoT devices, or connected hardware. Familiarity with REST APIs, JSON, HTTP, WebSocket, or MQTT. Experience using Python, Postman, Wireshark, Git, Jira, or similar debugging and QA tools. Familiarity with Linux, firmware testing, serial communications, or network diagnostics. Understanding of AC/DC power, electrical measurements, power electronics, or energy-management principles. Exposure to EV charging equipment, OCPP, ISO 15118, or other communication protocols. Experience developing automated test scripts, test fixtures, or hardware-in-the-loop (HIL) testing. Previous internship, university project, or professional experience involving system testing, validation, or technical troubleshooting. What You'll Learn Working alongside DynaChrg's experienced engineering team, you will gain practical experience with: Commercial AC and DC EV charging systems from multiple manufacturers. OCPP communication and charger-to-CSMS interoperability. Hardware, firmware, software, and networking integration. System-level QA, protocol testing, test automation, and root-cause investigation. EVES charging management, remote operations, and charging transactions. Smart charging, dynamic load management, and energy optimization. Real-world charging infrastructure commissioning, deployment, and operational troubleshooting. This position offers the opportunity to grow into advanced roles in EV charging systems engineering, interoperability, quality assurance automation, and hardware/software integration. Equal Opportunity Employer DynaChrg is an equal opportunity employer committed to providing an inclusive workplace. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
10/25/2026
Full time
Job Description DynaChrg develops intelligent EV charging and energy-management technology for charge point operators, property owners, fleets, utilities, and public-sector customers. Our EVES platform enables multi-vendor charger management, real-time monitoring, charging transactions, remote operations, energy optimization, dynamic charging control, and grid-aware services across commercial EV charging deployments. We operate a dedicated EV charging interoperability and testing lab to evaluate, integrate, validate, and support AC Level 2 and DC fast-charging equipment from multiple manufacturers. Position Summary DynaChrg is seeking a motivated EV Charging Systems QA & Test Engineer with a background in Electrical Engineering, Computer Engineering, or a related technical field to join our EV charging engineering team. This is an entry-level engineering position focused on quality assurance, hardware/software testing, system validation, troubleshooting, and interoperability testing of commercial EV charging equipment and DynaChrg's EVES charging management platform. The engineer will work closely with senior and principal engineers, software development teams, electrical engineers, and QA teams to test and validate EV charging systems, including charger hardware, firmware, networking, communication protocols, and backend software. Prior EV charging industry experience is not required. We are looking for candidates with strong engineering fundamentals, analytical problem-solving abilities, attention to detail, and an interest in learning EV charging technologies, OCPP, and connected hardware/software systems. The ideal candidate enjoys hands-on laboratory work, investigating technical issues, building and executing test cases, and understanding how complex systems communicate and operate. Key Responsibilities Responsibilities include, but are not limited to: 1. Quality Assurance & System Testing Develop, maintain, and execute functional, integration, regression, and system-level test cases for EV charging hardware and software. Perform manual and automated testing to verify system functionality, reliability, and interoperability. Identify, reproduce, document, and track hardware, firmware, communication, and software defects through resolution. Analyze test results, system logs, error messages, and device behavior to identify root causes and support troubleshooting. Collaborate with software developers and onshore/offshore QA teams to validate bug fixes, new features, and system releases. Support the development of test scripts, test procedures, and QA automation using tools such as Python, Postman, and other applicable testing frameworks. 2. EVSE Hardware, Software & Interoperability Assist senior engineers with onboarding, configuration, integration, and validation of commercial AC Level 2 and DC fast chargers from multiple manufacturers. Test charger connectivity and communication with DynaChrg's EVES Charging Station Management System (CSMS). Learn and perform OCPP 1.6 and OCPP 2.0.1 protocol testing, including charger registration, status notifications, transactions, remote commands, configuration, firmware management, and meter values. Capture, review, and troubleshoot OCPP messages, JSON payloads, network traffic, and communication logs. Support testing of charging session authorization, RFID, remote start/stop, transaction processing, metering, and fault recovery. Gain exposure to other EV charging technologies and protocols, including OCPI and ISO 15118, as applicable. 3. Electrical, Hardware & Laboratory Testing Assist with laboratory setup, configuration, commissioning, and testing of EV charging equipment and associated hardware. Perform supervised electrical and electronic measurements using appropriate laboratory instruments and approved safety procedures. Support firmware installation, software updates, device configuration, network setup, and troubleshooting. Investigate charger communication, connectivity, performance, and hardware/software interaction issues. Assist with testing of charging behavior, power limits, load management, charging profiles, and energy-management functionality. Maintain laboratory equipment, test configurations, technical records, and documented testing procedures. 4. System Integration, Field Support & Collaboration Support senior engineering staff during charger integration, system validation, and customer deployments. Assist with on-site charger commissioning, connectivity verification, testing, and troubleshooting when required. Work with the EVES development team to understand backend functions and translate technical requirements into test scenarios. Coordinate with offshore QA teams to reproduce issues, review test results, and support validation of new features and fixes. Prepare clear test reports, defect documentation, technical findings, and validation records. Participate in technical investigations and continuous improvement of QA processes, test coverage, and engineering workflows. Be willing and able to travel and drive to customer locations, charging sites, and partner facilities as needed. Required Qualifications Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or a closely related technical discipline. relevant experience, including internships, academic projects, laboratory experience, or professional engineering/QA work. Solid understanding of basic electrical and electronic engineering principles. Fundamental understanding of computer networks, including TCP/IP, Ethernet, Wi-Fi, and client-server communication. Familiarity with software testing, debugging, verification, or quality assurance concepts. Basic programming or scripting knowledge, preferably Python or a similar language. Ability to read technical documentation, analyze system behavior, and troubleshoot technical problems. Strong attention to detail, documentation skills, and structured problem-solving abilities. Interest in working with physical equipment and software systems in a hands-on engineering laboratory. Ability to work collaboratively in a fast-growing engineering company where responsibilities may span multiple technical areas. Preferred Qualifications The following qualifications are beneficial but not required : Academic or professional experience in hardware/software QA, integration testing, or test automation. Experience with embedded systems, microcontrollers, IoT devices, or connected hardware. Familiarity with REST APIs, JSON, HTTP, WebSocket, or MQTT. Experience using Python, Postman, Wireshark, Git, Jira, or similar debugging and QA tools. Familiarity with Linux, firmware testing, serial communications, or network diagnostics. Understanding of AC/DC power, electrical measurements, power electronics, or energy-management principles. Exposure to EV charging equipment, OCPP, ISO 15118, or other communication protocols. Experience developing automated test scripts, test fixtures, or hardware-in-the-loop (HIL) testing. Previous internship, university project, or professional experience involving system testing, validation, or technical troubleshooting. What You'll Learn Working alongside DynaChrg's experienced engineering team, you will gain practical experience with: Commercial AC and DC EV charging systems from multiple manufacturers. OCPP communication and charger-to-CSMS interoperability. Hardware, firmware, software, and networking integration. System-level QA, protocol testing, test automation, and root-cause investigation. EVES charging management, remote operations, and charging transactions. Smart charging, dynamic load management, and energy optimization. Real-world charging infrastructure commissioning, deployment, and operational troubleshooting. This position offers the opportunity to grow into advanced roles in EV charging systems engineering, interoperability, quality assurance automation, and hardware/software integration. Equal Opportunity Employer DynaChrg is an equal opportunity employer committed to providing an inclusive workplace. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
Job Description 3. .NET / AWS Production Support Engineer - Level 3 (L3) Location: Fort Mill, South Carolina Work Arrangement: 100% Onsite - 5 days per week Position Type: Contract Openings: 1 Job Summary seeking an experienced L3 Production Support Engineer with strong .NET and AWS expertise to support business-critical enterprise applications. The resource will investigate complex production incidents, perform root-cause analysis, resolve application and integration issues, improve system stability, and collaborate with development and infrastructure teams to prevent recurring incidents. Roles and Responsibilities Provide Level 3 support for production applications built on .NET, C#, and related Microsoft technologies. Investigate complex incidents involving application failures, API errors, database issues, and cloud infrastructure dependencies. Perform root-cause analysis and implement permanent corrective and preventive actions. Analyze application logs, exception traces, monitoring alerts, performance metrics, and system behavior. Troubleshoot AWS-hosted application components and services, including EC2, Lambda, API Gateway, S3, IAM, and CloudWatch as applicable. Diagnose SQL query performance issues, connection failures, data inconsistencies, and database-related application errors. Support REST APIs, integrations, background jobs, scheduled processes, and asynchronous workflows. Monitor application availability, response times, error rates, and resource utilization. Coordinate incident response, escalation, change implementation, and release validation. Support deployments, rollback procedures, emergency fixes, and post-release verification. Develop scripts and automation to reduce repetitive support activities and improve operational efficiency. Create and maintain incident reports, runbooks, troubleshooting guides, and knowledge articles. Work with L1/L2 support, application developers, QA, DevOps, database administrators, and business stakeholders. Follow incident, problem, change, and release-management processes and applicable security controls. Required Technical Skills Strong hands-on experience supporting C#/.NET applications in production. Practical troubleshooting experience with AWS-hosted applications. Experience analyzing logs, exceptions, API failures, and application performance issues. Working knowledge of SQL and database troubleshooting. Experience with application monitoring and alerting tools. Understanding of REST APIs, distributed applications, and integration troubleshooting. Strong incident management, root-cause analysis, and problem-solving skills.
10/25/2026
Full time
Job Description 3. .NET / AWS Production Support Engineer - Level 3 (L3) Location: Fort Mill, South Carolina Work Arrangement: 100% Onsite - 5 days per week Position Type: Contract Openings: 1 Job Summary seeking an experienced L3 Production Support Engineer with strong .NET and AWS expertise to support business-critical enterprise applications. The resource will investigate complex production incidents, perform root-cause analysis, resolve application and integration issues, improve system stability, and collaborate with development and infrastructure teams to prevent recurring incidents. Roles and Responsibilities Provide Level 3 support for production applications built on .NET, C#, and related Microsoft technologies. Investigate complex incidents involving application failures, API errors, database issues, and cloud infrastructure dependencies. Perform root-cause analysis and implement permanent corrective and preventive actions. Analyze application logs, exception traces, monitoring alerts, performance metrics, and system behavior. Troubleshoot AWS-hosted application components and services, including EC2, Lambda, API Gateway, S3, IAM, and CloudWatch as applicable. Diagnose SQL query performance issues, connection failures, data inconsistencies, and database-related application errors. Support REST APIs, integrations, background jobs, scheduled processes, and asynchronous workflows. Monitor application availability, response times, error rates, and resource utilization. Coordinate incident response, escalation, change implementation, and release validation. Support deployments, rollback procedures, emergency fixes, and post-release verification. Develop scripts and automation to reduce repetitive support activities and improve operational efficiency. Create and maintain incident reports, runbooks, troubleshooting guides, and knowledge articles. Work with L1/L2 support, application developers, QA, DevOps, database administrators, and business stakeholders. Follow incident, problem, change, and release-management processes and applicable security controls. Required Technical Skills Strong hands-on experience supporting C#/.NET applications in production. Practical troubleshooting experience with AWS-hosted applications. Experience analyzing logs, exceptions, API failures, and application performance issues. Working knowledge of SQL and database troubleshooting. Experience with application monitoring and alerting tools. Understanding of REST APIs, distributed applications, and integration troubleshooting. Strong incident management, root-cause analysis, and problem-solving skills.
Job Description Job Title: Automation Tester Work Location: Bethpage, NY 11714 Job Summary: We are looking for an experienced QA Automation Engineer with strong Python scripting, Playwright, and API automation testing skills. The candidate should have knowledge of the cable/telecom domain, provisioning systems, and OSS/BSS applications. Mandatory Skills: Python Scripting Playwright Automation API Automation Testing
10/25/2026
Full time
Job Description Job Title: Automation Tester Work Location: Bethpage, NY 11714 Job Summary: We are looking for an experienced QA Automation Engineer with strong Python scripting, Playwright, and API automation testing skills. The candidate should have knowledge of the cable/telecom domain, provisioning systems, and OSS/BSS applications. Mandatory Skills: Python Scripting Playwright Automation API Automation Testing
Job Description Job Title: QA Automation Engineer Duration: 12 months + Possible extension Location: Okemos/Farmington, MI Job Summary: We are seeking a forward-thinking SDET to help modernize and lead our test automation strategy. This role will focus on building and maintaining scalable, maintainable, and integrated test automation frameworks across UI and API layers using modern tools like Playwright and TypeScript, while also contributing to CI/CD testing integration. The SDET will also play a key role in supporting manual testing efforts within Agile feature teams-guiding test case design, exploratory testing, and quality validation for areas not yet automated. This position is critical to enabling feature teams to take ownership of both automated and manual testing, ensuring faster, higher-quality releases. Primary Responsibilities: Partner with Agile feature teams to understand user stories, define acceptance criteria, and promote a test-first mindset through collaboration in design and refinement sessions. Build, maintain, and evolve test automation frameworks using Playwright (preferred), TypeScript, or other enterprise-approved tools to support API and UI testing. Drive the transition from legacy frameworks (e.g., Selenium + Java, Postman/Newman) to unified automation aligned with our CI/CD strategy. Collaborate with developers and QA engineers to ensure test cases are executed in CI pipelines and provide fast, actionable feedback. Supcase design, exploratory testing, and validation of complex workflows that are not yet automated. Develop and maintain automated API tests (REST/SOAP) and end-to-end tests that validate functional and non-functional requirements. Participate in code reviews and contribute to test architecture decisions to ensure reliability, reusability, and scalability of test assets. Write and maintain SQL queries to validate data integrity and support test data creation strategies. Serve as a quality engineering champion-help guide automation strategy, mentoring peers, and contributing to continuous improvement of QA practices. Ensure traceability between requirements, tests, and defects, and support compliance with enterprise policies (e.g., HIPAA, security, audit readiness). port feature teams with manual testing efforts when needed, including test Preferred Experience: Hands-on experience with Playwright (TypeScript preferred) or similar frameworks like Cypress. Migration experience from Selenium + Java or Postman to modern frameworks. Familiarity with test reporting, dashboarding, and quality metrics in a DevOps environment. Experience with test case management tools (e.g., qTest, QMetry, TestRail) and requirements traceability.
10/25/2026
Full time
Job Description Job Title: QA Automation Engineer Duration: 12 months + Possible extension Location: Okemos/Farmington, MI Job Summary: We are seeking a forward-thinking SDET to help modernize and lead our test automation strategy. This role will focus on building and maintaining scalable, maintainable, and integrated test automation frameworks across UI and API layers using modern tools like Playwright and TypeScript, while also contributing to CI/CD testing integration. The SDET will also play a key role in supporting manual testing efforts within Agile feature teams-guiding test case design, exploratory testing, and quality validation for areas not yet automated. This position is critical to enabling feature teams to take ownership of both automated and manual testing, ensuring faster, higher-quality releases. Primary Responsibilities: Partner with Agile feature teams to understand user stories, define acceptance criteria, and promote a test-first mindset through collaboration in design and refinement sessions. Build, maintain, and evolve test automation frameworks using Playwright (preferred), TypeScript, or other enterprise-approved tools to support API and UI testing. Drive the transition from legacy frameworks (e.g., Selenium + Java, Postman/Newman) to unified automation aligned with our CI/CD strategy. Collaborate with developers and QA engineers to ensure test cases are executed in CI pipelines and provide fast, actionable feedback. Supcase design, exploratory testing, and validation of complex workflows that are not yet automated. Develop and maintain automated API tests (REST/SOAP) and end-to-end tests that validate functional and non-functional requirements. Participate in code reviews and contribute to test architecture decisions to ensure reliability, reusability, and scalability of test assets. Write and maintain SQL queries to validate data integrity and support test data creation strategies. Serve as a quality engineering champion-help guide automation strategy, mentoring peers, and contributing to continuous improvement of QA practices. Ensure traceability between requirements, tests, and defects, and support compliance with enterprise policies (e.g., HIPAA, security, audit readiness). port feature teams with manual testing efforts when needed, including test Preferred Experience: Hands-on experience with Playwright (TypeScript preferred) or similar frameworks like Cypress. Migration experience from Selenium + Java or Postman to modern frameworks. Familiarity with test reporting, dashboarding, and quality metrics in a DevOps environment. Experience with test case management tools (e.g., qTest, QMetry, TestRail) and requirements traceability.
Job Description Description Hybrid 4 days on-site in Englewood, CO Our client seeks a Test Automation Engineer for a long-term contract. The role covers automated and manual testing for customer-facing web and mobile portals and applications. The engineer will build and maintain front-end test automation with WebDriverIO, TypeScript/JavaScript, and Cucumber, and will conduct manual web testing. The role incorporates AI-assisted development practices using tools such as Kiro or Claude to accelerate test creation, improve automation coverage, streamline reviews and refactoring, and reduce maintenance. The engineer will partner with Product, Design, and Development across the SDLC to ensure functional, accessibility, analytics, and overall quality requirements are met. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $54.00 to $57.00/hr. w2 JN -76 Responsibilities Design, develop, execute, and maintain automated test scripts and frameworks for customer-facing web and mobile applications. Build end-to-end automated tests using WebDriverIO, TypeScript/JavaScript, and Cucumber. Perform hands-on manual web testing to validate functionality, usability, accessibility, and analytics requirements. Utilize AI coding assistants such as Kiro or Claude to accelerate test development and improve coverage. Apply AI-assisted SDLC practices including prompt-driven test generation, code review, and refactoring. Develop testing strategies that combine AI-assisted development, traditional automation, and manual testing to identify defects earlier and reduce regression effort. Create and maintain QA processes for test planning, execution, reporting, defect management, and continuous improvement. Participate in inception, design, and development sessions to embed quality throughout the lifecycle. Collaborate with Product, Design, Development, and cross-functional stakeholders to define coverage. Validate detailed functional, accessibility, and analytics requirements across web and mobile experiences. Evaluate emerging AI-driven testing tools and techniques to improve QA efficiency and effectiveness. Document testing standards, AI-assisted practices, and automation best practices for reuse. Execute testing throughout all phases of the Agile software development lifecycle. Experience Requirements 5+ years of automation and manual testing with focus on front-end UI, web, and/or mobile applications. Hands-on experience using AI coding assistants such as Kiro, Claude, or comparable tools within the SDLC. Strong hands-on experience with WebDriverIO. Automation development skills using JavaScript and/or TypeScript. 2+ years of experience with Cucumber. Strong manual web testing experience. 2+ years in an Agile development environment. Experience writing, executing, and maintaining automated and manual test cases throughout the SDLC. Understanding of QA methodologies, testing processes, defect management, and regression testing. Ability to work effectively with cross-functional teams. Preferred: Appium for mobile automation, manual mobile testing, API testing including Postman, Gherkin, AI-assisted development in QA automation, experience with high-traffic customer-facing apps. Education Requirements
10/25/2026
Full time
Job Description Description Hybrid 4 days on-site in Englewood, CO Our client seeks a Test Automation Engineer for a long-term contract. The role covers automated and manual testing for customer-facing web and mobile portals and applications. The engineer will build and maintain front-end test automation with WebDriverIO, TypeScript/JavaScript, and Cucumber, and will conduct manual web testing. The role incorporates AI-assisted development practices using tools such as Kiro or Claude to accelerate test creation, improve automation coverage, streamline reviews and refactoring, and reduce maintenance. The engineer will partner with Product, Design, and Development across the SDLC to ensure functional, accessibility, analytics, and overall quality requirements are met. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $54.00 to $57.00/hr. w2 JN -76 Responsibilities Design, develop, execute, and maintain automated test scripts and frameworks for customer-facing web and mobile applications. Build end-to-end automated tests using WebDriverIO, TypeScript/JavaScript, and Cucumber. Perform hands-on manual web testing to validate functionality, usability, accessibility, and analytics requirements. Utilize AI coding assistants such as Kiro or Claude to accelerate test development and improve coverage. Apply AI-assisted SDLC practices including prompt-driven test generation, code review, and refactoring. Develop testing strategies that combine AI-assisted development, traditional automation, and manual testing to identify defects earlier and reduce regression effort. Create and maintain QA processes for test planning, execution, reporting, defect management, and continuous improvement. Participate in inception, design, and development sessions to embed quality throughout the lifecycle. Collaborate with Product, Design, Development, and cross-functional stakeholders to define coverage. Validate detailed functional, accessibility, and analytics requirements across web and mobile experiences. Evaluate emerging AI-driven testing tools and techniques to improve QA efficiency and effectiveness. Document testing standards, AI-assisted practices, and automation best practices for reuse. Execute testing throughout all phases of the Agile software development lifecycle. Experience Requirements 5+ years of automation and manual testing with focus on front-end UI, web, and/or mobile applications. Hands-on experience using AI coding assistants such as Kiro, Claude, or comparable tools within the SDLC. Strong hands-on experience with WebDriverIO. Automation development skills using JavaScript and/or TypeScript. 2+ years of experience with Cucumber. Strong manual web testing experience. 2+ years in an Agile development environment. Experience writing, executing, and maintaining automated and manual test cases throughout the SDLC. Understanding of QA methodologies, testing processes, defect management, and regression testing. Ability to work effectively with cross-functional teams. Preferred: Appium for mobile automation, manual mobile testing, API testing including Postman, Gherkin, AI-assisted development in QA automation, experience with high-traffic customer-facing apps. Education Requirements
Job Description Job Title: Selenium Automation Tester Location: Charlotte, NC(Locals Only) FTE Only $110k Roles & Responsibilities We are seeking an experienced QA Automation Engineer to join our technology team and help drive quality across modern web applications and APIs. The ideal candidate will have strong hands-on experience with Playwright for test automation, a solid understanding of software quality engineering best practices, and exposure to AI-powered development and testing tools. Experience within the banking or financial services industry is strongly preferred. Key Responsibilities • Design, develop, and maintain automated test frameworks using Playwright. • Load testing using JMeter • Create and execute functional, integration, regression, and end-to-end test suites. • Collaborate closely with developers, product owners, and architects to ensure quality throughout the SDLC. • Develop automated testing strategies for web applications, APIs, and microservices. • Identify, document, and track software defects through resolution. • Contribute to CI/CD pipelines and quality gates. • Explore and leverage AI-assisted testing tools and practices to improve efficiency and test coverage. Required Qualifications • 5+ years of Quality Assurance and Test Automation experience. • Strong hands-on experience with Playwright. • Experience testing web applications, APIs, and distributed systems. • Proficiency with JavaScript/TypeScript or similar programming languages. • Experience with CI/CD tools and automated testing in modern DevOps environments. • Strong analytical, troubleshooting, and communication skills. Preferred Qualifications • Experience in banking, financial services, fintech, or regulated industries. • Exposure to AI technologies, AI-assisted software development, or AI-driven test automation solutions. • Experience with API testing tools and frameworks. • Familiarity with cloud-based environments and modern application architectures.
10/25/2026
Full time
Job Description Job Title: Selenium Automation Tester Location: Charlotte, NC(Locals Only) FTE Only $110k Roles & Responsibilities We are seeking an experienced QA Automation Engineer to join our technology team and help drive quality across modern web applications and APIs. The ideal candidate will have strong hands-on experience with Playwright for test automation, a solid understanding of software quality engineering best practices, and exposure to AI-powered development and testing tools. Experience within the banking or financial services industry is strongly preferred. Key Responsibilities • Design, develop, and maintain automated test frameworks using Playwright. • Load testing using JMeter • Create and execute functional, integration, regression, and end-to-end test suites. • Collaborate closely with developers, product owners, and architects to ensure quality throughout the SDLC. • Develop automated testing strategies for web applications, APIs, and microservices. • Identify, document, and track software defects through resolution. • Contribute to CI/CD pipelines and quality gates. • Explore and leverage AI-assisted testing tools and practices to improve efficiency and test coverage. Required Qualifications • 5+ years of Quality Assurance and Test Automation experience. • Strong hands-on experience with Playwright. • Experience testing web applications, APIs, and distributed systems. • Proficiency with JavaScript/TypeScript or similar programming languages. • Experience with CI/CD tools and automated testing in modern DevOps environments. • Strong analytical, troubleshooting, and communication skills. Preferred Qualifications • Experience in banking, financial services, fintech, or regulated industries. • Exposure to AI technologies, AI-assisted software development, or AI-driven test automation solutions. • Experience with API testing tools and frameworks. • Familiarity with cloud-based environments and modern application architectures.
Job Description Job Description Description At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. Nüvitek is seeking a ServiceNow QA Tester with at least 3 years of experience in software testing and Agile environments to test ServiceNow applications, validate workflows, develop test cases, and track defects. The ideal candidate has experience with functional, regression, integration, and user acceptance testing, with familiarity with test automation tools. Candidates must have an active Secret security clearance and a bachelor's degree in a related field. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. What you will do Execute functional, regression, integration, and user acceptance testing (UAT) for ServiceNow applications and workflows. Develop, document, maintain, and execute detailed test cases and UAT scripts based on business requirements and acceptance criteria. Perform manual testing of forms, reports, configurations, workflows, and role-based access controls. Execute and maintain automated tests using ServiceNow Automated Test Framework (ATF) or comparable test automation tools, as applicable. Validate application enhancements, defect fixes, integrations, data updates, and release changes across development and test environments. Identify, document, track, and retest defects through resolution. Collaborate with business analysts, developers, and stakeholders to clarify requirements, confirm expected outcomes, and resolve testing issues. Support UAT coordination, release readiness, production validation, and the collection of test evidence. Maintain accurate testing documentation and ensure results align with applicable security, compliance, and project requirements. Participate in Agile ceremonies, sprint activities, and release planning to support quality delivery. What you will bring U.S. citizenship and an active Secret security clearance. At least 3 years of experience in software testing, quality assurance, or test engineering. At least 3 years of experience testing ServiceNow applications or comparable enterprise workflow platforms. At least 3 years of experience working in Agile delivery environments, including user stories, acceptance criteria, and sprint ceremonies. A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. Hands-on experience developing and executing test cases, documenting results, identifying defects, and validating fixes. Experience performing functional, regression, integration, and user acceptance testing. Familiarity with workflow dependencies, system integrations, data validation, and role-based access controls. Strong analytical, problem-solving, communication, and collaboration skills. Exceptional attention to detail and a commitment to thorough test coverage, accurate documentation, and clear defect reporting. The ability to work independently, prioritize competing tasks, adapt to changing requirements, and take ownership of assigned deliverables. Sound judgment in resolving issues independently and escalating concerns when appropriate. It would be great if you also had Experience with ServiceNow Automated Test Framework (ATF) or other test automation tools. ServiceNow Certified System Administrator (CSA) certification. ISTQB Certified Tester Foundation Level (CTFL) certification. Experience supporting federal technology programs or working in environments with applicable security and compliance requirements. Experience supporting enterprise application enhancements, software releases, and workflow changes. Benefits Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
10/25/2026
Full time
Job Description Job Description Description At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. Nüvitek is seeking a ServiceNow QA Tester with at least 3 years of experience in software testing and Agile environments to test ServiceNow applications, validate workflows, develop test cases, and track defects. The ideal candidate has experience with functional, regression, integration, and user acceptance testing, with familiarity with test automation tools. Candidates must have an active Secret security clearance and a bachelor's degree in a related field. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. What you will do Execute functional, regression, integration, and user acceptance testing (UAT) for ServiceNow applications and workflows. Develop, document, maintain, and execute detailed test cases and UAT scripts based on business requirements and acceptance criteria. Perform manual testing of forms, reports, configurations, workflows, and role-based access controls. Execute and maintain automated tests using ServiceNow Automated Test Framework (ATF) or comparable test automation tools, as applicable. Validate application enhancements, defect fixes, integrations, data updates, and release changes across development and test environments. Identify, document, track, and retest defects through resolution. Collaborate with business analysts, developers, and stakeholders to clarify requirements, confirm expected outcomes, and resolve testing issues. Support UAT coordination, release readiness, production validation, and the collection of test evidence. Maintain accurate testing documentation and ensure results align with applicable security, compliance, and project requirements. Participate in Agile ceremonies, sprint activities, and release planning to support quality delivery. What you will bring U.S. citizenship and an active Secret security clearance. At least 3 years of experience in software testing, quality assurance, or test engineering. At least 3 years of experience testing ServiceNow applications or comparable enterprise workflow platforms. At least 3 years of experience working in Agile delivery environments, including user stories, acceptance criteria, and sprint ceremonies. A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. Hands-on experience developing and executing test cases, documenting results, identifying defects, and validating fixes. Experience performing functional, regression, integration, and user acceptance testing. Familiarity with workflow dependencies, system integrations, data validation, and role-based access controls. Strong analytical, problem-solving, communication, and collaboration skills. Exceptional attention to detail and a commitment to thorough test coverage, accurate documentation, and clear defect reporting. The ability to work independently, prioritize competing tasks, adapt to changing requirements, and take ownership of assigned deliverables. Sound judgment in resolving issues independently and escalating concerns when appropriate. It would be great if you also had Experience with ServiceNow Automated Test Framework (ATF) or other test automation tools. ServiceNow Certified System Administrator (CSA) certification. ISTQB Certified Tester Foundation Level (CTFL) certification. Experience supporting federal technology programs or working in environments with applicable security and compliance requirements. Experience supporting enterprise application enhancements, software releases, and workflow changes. Benefits Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
Job Description Location: Santa Monica, New York or Nashville, TN About HYBE Americas HYBE is an entertainment company, global lifestyle platform, and holding company for multiple music labels. It is home to the global girl group KATSEYE and Santos Bravos - the first Latin Pop boy group built using the K-pop methodology - among others, with several new artists in development including projects with Ryan Tedder and under HYBE x Geffen. HYBE builds local subsidiaries to "localize" its K-pop training and production system and develop talent for global releases. HYBE Americas is based in Los Angeles and Mexico City, with additional offices in New York, Miami, Atlanta, and Nashville. Role Overview This is a player-coach role, leading a segment of the Business Intelligence team that supports HYBE's Global Label Services function. You will manage two Data Analysts and own relationship management with key business stakeholders, acting as a thought leader and problem-solving partner, developing and maintaining recurring reporting, and conducting deep analysis labels and business teams rely on for strategy and key decisions. Expect your time to be split between leading and managing your team, and your own hands-on work with our data infrastructure as a senior partner to our label teams. You'll work inside a modern data stack we are actively building, helping shape our semantic layer and BI tools, and partnering closely with data engineering on what gets modeled and how metrics are defined. Fluency in fan culture and how global, modern music companies operate is essential. You should be deeply curious about artists, release and promotion mechanics, and how fandoms drive consumption. You must be able to anticipate which questions matter before a label team asks them. What You'll Do Lead the team Manage, coach, and develop two Data Analysts: set goals, run 1:1s, review their SQL, Python, and dashboards, and give clear, regular feedback. Own the quality bar. Review work before it reaches stakeholders and build QA habits (reconciliation checks, source notes, metric definitions) into the team's routine. Work with our Project Manager to assign work across the two analysts, balancing coverage of the label roster, building depth, and avoiding single points of failure wherever possible. Participate in hiring and onboarding as the team grows. Run Label Services reporting With Project Manager, own intake and prioritization for Global Label Services requests: translate label questions into scoped work, set timelines, and manage stakeholders. Define and maintain the standard set of release and campaign views (streaming, social, and marketing metrics) drawn from internal data and third-party data sources like Luminate, Chartmetric, DSP "for artists" dashboards, social tools (e.g., Supermetrics, Meltwater), and our OpenPlay data. Partner with data engineering to support development of semantic layer, work together to resolve data quality issues at the source rather than in spreadsheets. Hands-on work Own your own projects end-to-end, leveraging your experience and expertise to set the bar for high-quality projects and reporting for the team. Work with analysts to use Python to automate recurring pulls and routine reporting workflows. Take the harder analytical questions yourself, like key campaign and release post-mortems, cross-artist benchmarks, fandom and market comparisons, and turn them into clear business recommendations with context. Partner with label teams Serve as the day-to-day BI point of contact for the Global Label Services team. Present findings to non-technical stakeholders, including senior label leadership, in plain language. Document what the team builds so outputs are discoverable, trusted, and reusable. Required Qualifications Bachelor's degree; 3-5+ years of experience in analytics or business intelligence, ideally in music, entertainment, or media. Experience managing or formally mentoring analysts or interns, including reviewing their technical work. Advanced SQL : complex joins, window functions, and performance-aware queries in a cloud data warehouse (Snowflake, BigQuery, Databricks). Working proficiency in Python for data cleaning and automation. Strong experience building and maintaining dashboards in at least one BI tool (Tableau, Looker, Sigma, or Omni); familiarity with semantic layers or governed metric definitions. Hands-on experience with music data: DSP reporting, Luminate, Chartmetric, or comparable sources, and an understanding of their quirks and limits. Experience at a record label, distributor, or label services company supporting release and marketing teams. Proven ability to prioritize competing requests, and manage stakeholder expectations with grace and tact. Clear written and verbal communication; able to explain data to non-technical and senior audiences. Comfort with ambiguity and a build-in-progress environment. Preferred Qualifications (Pluses, Not Required) Knowledge of the K-pop genre is a plus: major artists, fan culture, and how releases and promotion work in Korea and globally. Korean or Spanish language ability (reading and/or conversational) is a strong plus. Helpful for working with Korean label teams and source material. Familiarity with social analytics platforms and marketing attribution. Experience working across U.S. and other cross-border teams and time zones. Compensation & Benefits Competitive salary based on experience and qualifications. Comprehensive health, dental, and vision insurance. 401(k) with company match. Generous PTO and holiday schedule. Base Salary $110,000 - $140,000 based on location and experience.
10/25/2026
Full time
Job Description Location: Santa Monica, New York or Nashville, TN About HYBE Americas HYBE is an entertainment company, global lifestyle platform, and holding company for multiple music labels. It is home to the global girl group KATSEYE and Santos Bravos - the first Latin Pop boy group built using the K-pop methodology - among others, with several new artists in development including projects with Ryan Tedder and under HYBE x Geffen. HYBE builds local subsidiaries to "localize" its K-pop training and production system and develop talent for global releases. HYBE Americas is based in Los Angeles and Mexico City, with additional offices in New York, Miami, Atlanta, and Nashville. Role Overview This is a player-coach role, leading a segment of the Business Intelligence team that supports HYBE's Global Label Services function. You will manage two Data Analysts and own relationship management with key business stakeholders, acting as a thought leader and problem-solving partner, developing and maintaining recurring reporting, and conducting deep analysis labels and business teams rely on for strategy and key decisions. Expect your time to be split between leading and managing your team, and your own hands-on work with our data infrastructure as a senior partner to our label teams. You'll work inside a modern data stack we are actively building, helping shape our semantic layer and BI tools, and partnering closely with data engineering on what gets modeled and how metrics are defined. Fluency in fan culture and how global, modern music companies operate is essential. You should be deeply curious about artists, release and promotion mechanics, and how fandoms drive consumption. You must be able to anticipate which questions matter before a label team asks them. What You'll Do Lead the team Manage, coach, and develop two Data Analysts: set goals, run 1:1s, review their SQL, Python, and dashboards, and give clear, regular feedback. Own the quality bar. Review work before it reaches stakeholders and build QA habits (reconciliation checks, source notes, metric definitions) into the team's routine. Work with our Project Manager to assign work across the two analysts, balancing coverage of the label roster, building depth, and avoiding single points of failure wherever possible. Participate in hiring and onboarding as the team grows. Run Label Services reporting With Project Manager, own intake and prioritization for Global Label Services requests: translate label questions into scoped work, set timelines, and manage stakeholders. Define and maintain the standard set of release and campaign views (streaming, social, and marketing metrics) drawn from internal data and third-party data sources like Luminate, Chartmetric, DSP "for artists" dashboards, social tools (e.g., Supermetrics, Meltwater), and our OpenPlay data. Partner with data engineering to support development of semantic layer, work together to resolve data quality issues at the source rather than in spreadsheets. Hands-on work Own your own projects end-to-end, leveraging your experience and expertise to set the bar for high-quality projects and reporting for the team. Work with analysts to use Python to automate recurring pulls and routine reporting workflows. Take the harder analytical questions yourself, like key campaign and release post-mortems, cross-artist benchmarks, fandom and market comparisons, and turn them into clear business recommendations with context. Partner with label teams Serve as the day-to-day BI point of contact for the Global Label Services team. Present findings to non-technical stakeholders, including senior label leadership, in plain language. Document what the team builds so outputs are discoverable, trusted, and reusable. Required Qualifications Bachelor's degree; 3-5+ years of experience in analytics or business intelligence, ideally in music, entertainment, or media. Experience managing or formally mentoring analysts or interns, including reviewing their technical work. Advanced SQL : complex joins, window functions, and performance-aware queries in a cloud data warehouse (Snowflake, BigQuery, Databricks). Working proficiency in Python for data cleaning and automation. Strong experience building and maintaining dashboards in at least one BI tool (Tableau, Looker, Sigma, or Omni); familiarity with semantic layers or governed metric definitions. Hands-on experience with music data: DSP reporting, Luminate, Chartmetric, or comparable sources, and an understanding of their quirks and limits. Experience at a record label, distributor, or label services company supporting release and marketing teams. Proven ability to prioritize competing requests, and manage stakeholder expectations with grace and tact. Clear written and verbal communication; able to explain data to non-technical and senior audiences. Comfort with ambiguity and a build-in-progress environment. Preferred Qualifications (Pluses, Not Required) Knowledge of the K-pop genre is a plus: major artists, fan culture, and how releases and promotion work in Korea and globally. Korean or Spanish language ability (reading and/or conversational) is a strong plus. Helpful for working with Korean label teams and source material. Familiarity with social analytics platforms and marketing attribution. Experience working across U.S. and other cross-border teams and time zones. Compensation & Benefits Competitive salary based on experience and qualifications. Comprehensive health, dental, and vision insurance. 401(k) with company match. Generous PTO and holiday schedule. Base Salary $110,000 - $140,000 based on location and experience.
Job Description Justin Alexander is looking for an Email Manager to lead digital comms across email and partner with our Digital Product & Engineering team to support our websites, driving engagement across both our B2B wholesale and direct-to-consumer channels. This role plays a critical part in delivering thoughtful, timely, and impactful communications that strengthen relationships with our retailer partners while elevating the customer experience for brides. As part of our Marketing team, you'll own the planning, execution, and optimization of email communications while supporting website content and digital campaigns that align with our brand and business objectives. You'll collaborate cross-functionally with teams across Marketing, Digital Product & Engineering, Sales, Customer Experience, and Creative to ensure every touchpoint is cohesive, effective, and delivers measurable results. Reporting to the Director of Digital Marketing & Partnerships, you'll work closely with our Strategy Director, Social Media & Content team, and other key stakeholders to execute integrated campaigns that support our global brands. This position is based at our Springfield, NJ headquarters on a hybrid schedule, with four days per week in the office. What You'll Do Communications Lead digital storytelling across email and web, developing consumer-facing and retailer-facing communications that are on-brand, timely, and aligned to key brand moments and company objectives Align B2B email and communications execution with the broader B2B comms strategy set by the Strategy Lead Partner with Sales and Customer Service teams to craft and share relevant updates in a timely manner Partner with Global leads (EU and UK), to align on programming, ensuring a cohesive global output with regional nuances Email Create and own email channel strategy for B2B and D2C audiences in partnership with the Director, executing against business and brand goals across retailer announcements, launches, incentives, campaign activations, and seasonal initiatives Own the end-to-end execution of email campaigns, from concept through send, including asset coordination, QA, and scheduling Develop messaging and evolve formats for email that optimize engagement and drive incremental activity Own market and launch communications timelines, ensuring retailers receive timely updates on collections, order deadlines, styles at risk, discontinuations, and ship windows with enough lead time to act Collaborate with graphic design to optimize the look and feel of emails, elevating visual quality and evolving layouts into more effective designs Partner with Digital Product & Engineering and Sales to align the email calendar with business needs, launches, and key promotional moments Audit and evolve existing automated flows and build new, complex journeys based on customer behavior Take a data-led approach through Salesforce to identify new opportunities for storytelling, cross-selling, automation, dynamic content, and personalization Manage audience segmentation and list health by region, improving triggers, audience definitions and deliverability Own reporting across the email channel, tracking open rate, click through/click-to-open, revenue/orders influenced, portal activity, and unsubscribe rate, translating insights into recommendations for ongoing strategy Partner with the Director and EU leads to set benchmarks and performance targets, while managing a testing roadmap Partner with the Social Media & Content team to feature relevant content, including ongoing influencer spotlights Lead briefings for designers and the Social Media & Content team, translating campaign goals into clear creative and content direction Stay organized with to ensure cross-functional operational excellence Web Support website optimization initiatives in partnership with the Digital Product & Engineering team, contributing content and copy that improves the consumer journey across key touchpoints Partner with Digital Product & Engineering and Product Teams to develop copy and content that ensures best sellers, new arrivals, and key launches are strategically surfaced and positioned across the website, aligning messaging with merchandising priorities and the broader marketing calendar during key seasonal moments Contribute web copy that supports SEO best practices, ensuring content is optimized for discoverability and organic growth What You'll Bring 4-5 years of experience in B2B email marketing, with hands-on ownership of both writing and execution Background in the bridal industry a plus. You understand the retail landscape, the wholesale audience, and the seasonal rhythms of the business Proficiency in HubSpot, including campaign management, workflows, and reporting Experience building and optimizing automated email journeys, from simple triggers to multi-step behavioral flows Experience working within Salesforce Comfortable analyzing email performance data and using it to shape content and segmentation decisions, with familiarity in basic testing frameworks Ability to think creatively, strategically and technically Strong organizational skills and attention to detail. You manage multiple sends without things falling through the cracks Clear communicator who can work cross-functionally and translate strategy into execution Comfortable in a fast-paced environment where priorities shift and timelines are tight Compensation & Benefits This role has an anticipated base salary range of $80,000 to $95,000 annually. The final offer will be determined based on experience, skills, and internal benchmarks. Justin Alexander offers a comprehensive benefits package that includes: Health, dental, and vision insurance with ancillary options 401(k) with company match Paid time off (vacation, sick days, holidays) Family Building Benefits Tuition Reimbursement Employee discounts and more
10/25/2026
Full time
Job Description Justin Alexander is looking for an Email Manager to lead digital comms across email and partner with our Digital Product & Engineering team to support our websites, driving engagement across both our B2B wholesale and direct-to-consumer channels. This role plays a critical part in delivering thoughtful, timely, and impactful communications that strengthen relationships with our retailer partners while elevating the customer experience for brides. As part of our Marketing team, you'll own the planning, execution, and optimization of email communications while supporting website content and digital campaigns that align with our brand and business objectives. You'll collaborate cross-functionally with teams across Marketing, Digital Product & Engineering, Sales, Customer Experience, and Creative to ensure every touchpoint is cohesive, effective, and delivers measurable results. Reporting to the Director of Digital Marketing & Partnerships, you'll work closely with our Strategy Director, Social Media & Content team, and other key stakeholders to execute integrated campaigns that support our global brands. This position is based at our Springfield, NJ headquarters on a hybrid schedule, with four days per week in the office. What You'll Do Communications Lead digital storytelling across email and web, developing consumer-facing and retailer-facing communications that are on-brand, timely, and aligned to key brand moments and company objectives Align B2B email and communications execution with the broader B2B comms strategy set by the Strategy Lead Partner with Sales and Customer Service teams to craft and share relevant updates in a timely manner Partner with Global leads (EU and UK), to align on programming, ensuring a cohesive global output with regional nuances Email Create and own email channel strategy for B2B and D2C audiences in partnership with the Director, executing against business and brand goals across retailer announcements, launches, incentives, campaign activations, and seasonal initiatives Own the end-to-end execution of email campaigns, from concept through send, including asset coordination, QA, and scheduling Develop messaging and evolve formats for email that optimize engagement and drive incremental activity Own market and launch communications timelines, ensuring retailers receive timely updates on collections, order deadlines, styles at risk, discontinuations, and ship windows with enough lead time to act Collaborate with graphic design to optimize the look and feel of emails, elevating visual quality and evolving layouts into more effective designs Partner with Digital Product & Engineering and Sales to align the email calendar with business needs, launches, and key promotional moments Audit and evolve existing automated flows and build new, complex journeys based on customer behavior Take a data-led approach through Salesforce to identify new opportunities for storytelling, cross-selling, automation, dynamic content, and personalization Manage audience segmentation and list health by region, improving triggers, audience definitions and deliverability Own reporting across the email channel, tracking open rate, click through/click-to-open, revenue/orders influenced, portal activity, and unsubscribe rate, translating insights into recommendations for ongoing strategy Partner with the Director and EU leads to set benchmarks and performance targets, while managing a testing roadmap Partner with the Social Media & Content team to feature relevant content, including ongoing influencer spotlights Lead briefings for designers and the Social Media & Content team, translating campaign goals into clear creative and content direction Stay organized with to ensure cross-functional operational excellence Web Support website optimization initiatives in partnership with the Digital Product & Engineering team, contributing content and copy that improves the consumer journey across key touchpoints Partner with Digital Product & Engineering and Product Teams to develop copy and content that ensures best sellers, new arrivals, and key launches are strategically surfaced and positioned across the website, aligning messaging with merchandising priorities and the broader marketing calendar during key seasonal moments Contribute web copy that supports SEO best practices, ensuring content is optimized for discoverability and organic growth What You'll Bring 4-5 years of experience in B2B email marketing, with hands-on ownership of both writing and execution Background in the bridal industry a plus. You understand the retail landscape, the wholesale audience, and the seasonal rhythms of the business Proficiency in HubSpot, including campaign management, workflows, and reporting Experience building and optimizing automated email journeys, from simple triggers to multi-step behavioral flows Experience working within Salesforce Comfortable analyzing email performance data and using it to shape content and segmentation decisions, with familiarity in basic testing frameworks Ability to think creatively, strategically and technically Strong organizational skills and attention to detail. You manage multiple sends without things falling through the cracks Clear communicator who can work cross-functionally and translate strategy into execution Comfortable in a fast-paced environment where priorities shift and timelines are tight Compensation & Benefits This role has an anticipated base salary range of $80,000 to $95,000 annually. The final offer will be determined based on experience, skills, and internal benchmarks. Justin Alexander offers a comprehensive benefits package that includes: Health, dental, and vision insurance with ancillary options 401(k) with company match Paid time off (vacation, sick days, holidays) Family Building Benefits Tuition Reimbursement Employee discounts and more
Job Description Summary of Position Lead the implementation of the quality department digital HEDIS strategy under the quality measurement analytics team. Lead efforts to continually improve data capabilities and quality of department analysis and reporting. Develop and implement automation of manual reporting and analysis of business implications and trends. Develop, automate, and manage the intake, use and data governance of clinical and supplemental data sources to support all HEDIS/QARR/Star metrics. Identify areas of opportunity and new data sources to support quality metrics. Work closely with quality department, IT, NCQA certified HEDIS vendor and auditors to ensure readiness for digital quality. Prepare and present analytical dashboards and data to key stakeholders to support strategic decision making. Principal Accountabilities Develop, implement, and manage reporting and reconciliation workflows and document processes. Lead medical trend studies as they pertain to quality initiatives. Identify data improvement opportunities through review of HEDIS/QARR/Star reports and data outputs and detecting data acquisition, capture, and system error issues. Collaborate with IT and others to plan and execute digital readiness, including readiness for FHIR. Engage with vendors, providers, and others to identify new sources of clinical data ingestion (e.g. data aggregators, EHRs, HIEs, etc). Perform research and collection of data, including data mining and reporting, which is provided to various customers inside and outside the department. Lead the development of complex and/or advanced statistical/modeling analyses of quality metrics for Medicare, State Sponsored Programs, and other populations. Develop and maintain automated quality dashboards and measure profiles utilizing data visualization tools. Provide analytical and technical guidance for design, development and maintenance of quality improvement and wellness initiatives. Build self-service reports to be used by the quality department. Identify and analyze business problems related to quality experience of member, particularly related to how members receive care and other factors influencing the STARS rating. Present analytical findings to internal business partners, leading discussions and providing delivery of further analysis. Collaborate with internal quality management teams to assist on quality improvement initiatives. Qualifications Bachelor's Degree in analytical/quantitative field including healthcare management, finance, business, mathematics, engineering, applied stats/economics, or any other related fields Master's Degree preferred 5 - 8+ years of relevant, professional work experience (Required) 5+ years of experience in managed care/healthcare analytics (Required) Advanced knowledge of HEDIS and Medicare Stars, including experience working with electronic clinical quality measures and related data sources (Required) Proficient in Microsoft Office (Word, PowerPoint, Excel, Access) (Required) Advanced experience with relational database applications (such as SAS, R, SQL, or others). (Required) Experience with improving and automating processes using programming languages/software (Python, VBA, R, SAS, C++, or others) (Required) Experience with and proficient in statistical software/programs (such as SAS, R, Stata, Minitab or others) (Preferred) Experience with and proficient in data visualization tools (such as Power BI, Tableau) (Required) Strong communication skills (verbal, written, presentation, interpersonal) (Required) Demonstrated self-starter with ability to develop projects end to end independently (Required)
10/25/2026
Full time
Job Description Summary of Position Lead the implementation of the quality department digital HEDIS strategy under the quality measurement analytics team. Lead efforts to continually improve data capabilities and quality of department analysis and reporting. Develop and implement automation of manual reporting and analysis of business implications and trends. Develop, automate, and manage the intake, use and data governance of clinical and supplemental data sources to support all HEDIS/QARR/Star metrics. Identify areas of opportunity and new data sources to support quality metrics. Work closely with quality department, IT, NCQA certified HEDIS vendor and auditors to ensure readiness for digital quality. Prepare and present analytical dashboards and data to key stakeholders to support strategic decision making. Principal Accountabilities Develop, implement, and manage reporting and reconciliation workflows and document processes. Lead medical trend studies as they pertain to quality initiatives. Identify data improvement opportunities through review of HEDIS/QARR/Star reports and data outputs and detecting data acquisition, capture, and system error issues. Collaborate with IT and others to plan and execute digital readiness, including readiness for FHIR. Engage with vendors, providers, and others to identify new sources of clinical data ingestion (e.g. data aggregators, EHRs, HIEs, etc). Perform research and collection of data, including data mining and reporting, which is provided to various customers inside and outside the department. Lead the development of complex and/or advanced statistical/modeling analyses of quality metrics for Medicare, State Sponsored Programs, and other populations. Develop and maintain automated quality dashboards and measure profiles utilizing data visualization tools. Provide analytical and technical guidance for design, development and maintenance of quality improvement and wellness initiatives. Build self-service reports to be used by the quality department. Identify and analyze business problems related to quality experience of member, particularly related to how members receive care and other factors influencing the STARS rating. Present analytical findings to internal business partners, leading discussions and providing delivery of further analysis. Collaborate with internal quality management teams to assist on quality improvement initiatives. Qualifications Bachelor's Degree in analytical/quantitative field including healthcare management, finance, business, mathematics, engineering, applied stats/economics, or any other related fields Master's Degree preferred 5 - 8+ years of relevant, professional work experience (Required) 5+ years of experience in managed care/healthcare analytics (Required) Advanced knowledge of HEDIS and Medicare Stars, including experience working with electronic clinical quality measures and related data sources (Required) Proficient in Microsoft Office (Word, PowerPoint, Excel, Access) (Required) Advanced experience with relational database applications (such as SAS, R, SQL, or others). (Required) Experience with improving and automating processes using programming languages/software (Python, VBA, R, SAS, C++, or others) (Required) Experience with and proficient in statistical software/programs (such as SAS, R, Stata, Minitab or others) (Preferred) Experience with and proficient in data visualization tools (such as Power BI, Tableau) (Required) Strong communication skills (verbal, written, presentation, interpersonal) (Required) Demonstrated self-starter with ability to develop projects end to end independently (Required)
Job Description Join the Team Modernizing Medicine: At ModMed , we're not just building software-we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. A Culture of Excellence When You Join ModMed, You're Joining An Award-winning Team Recognized For Innovation And Employee Satisfaction. From Our Global Headquarters In Boca Raton Florida, And Extensive Employee Base In Hyderabad India, We Are a Team Of 4,500+ Passionate Problem-solvers On a Mission To Increase Medical Practice Success And Improve Patient Outcomes Consistently ranked as a Top Place to Work 2025 Globee Business Awards: Gold Globee for "Technology Team of the Year" 2025 Black Book Awards: Ranked EHR in 11 Specialties Florida Venture Forum: Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started. Ready to modernize medicine with us? About the Role: We are seeking a Software Engineering Manager to lead a high-performing engineering team driving our enterprise Identity & Access Management (IAM) platform. In this role, you will balance technical leadership, team management, and operational execution-ensuring our central authentication, single sign-on (SSO), and infrastructure automation deliver high performance, strict SLA adherence, and bulletproof security. While a background in IAM or security infrastructure is a major advantage, we value strong technical fundamentals, deep architectural acumen, exceptional organization, and a fast-learning mindset above all. You will work closely with our Technical Product Owner and Staff Engineer, diving deep into our platform functionality, actively participating in acceptance testing, and ensuring high-quality software delivery. What You'll Do: People & Team Leadership: Lead, mentor, and grow a team of engineers. Foster a culture of technical excellence, continuous learning, accountability, and psychological safety. Deep Product & Quality Ownership: Dive deep into our identity services and Keycloak extensions to thoroughly understand feature workflows and business logic. Actively assist with user acceptance testing (UAT) and quality validation before releases. Architectural Oversight & Challenge: Participate in design reviews and technical discussions-evaluating system trade-offs, keeping up with senior engineers, and challenging architectural assumptions to ensure scalable, resilient design. Testing & CI/CD Standards: Drive a strong culture of automated testing (unit, integration, and end-to-end) and robust CI/CD practices to ensure reliable, zero-downtime deployment pipelines. Engineering Execution & Delivery: Partner with the Technical Product Owner to drive delivery schedules, manage engineering velocity, unblock team members, and navigate technical dependencies. SLA & Performance Focus: Establish and track operational metrics to ensure our platform consistently meets or exceeds strict uptime and latency SLAs. AI-Accelerated Leadership: Encourage and guide the team in adopting AI-driven software development tools (e.g., Claude Code, LLM-based testing automation) to boost engineering efficiency and quality. Cross-Functional Collaboration: Partner with Security, Compliance, and Product leadership to ensure alignment on security standards and platform delivery goals. What We're Looking For: Experience: 3+ years of engineering management experience leading backend or platform software development teams, backed by 5+ years of hands-on software development experience. Strong Technical & Architectural Foundation: Solid background in object-oriented language design and backend systems (experience in Java or C# is a strong plus). Must possess strong software architectural knowledge to guide design decisions and challenge technical approaches. Testing & CI/CD Literacy: Deep understanding of modern software testing methodologies, automated test frameworks, and modern CI/CD deployment workflows. Product Depth & Hands-On QA Mindset: Willingness to roll up your sleeves, learn the intricacies of our products, and actively engage in acceptance testing to maintain a high bar for release quality. Organizational Excellence: Exceptional track record of managing competing priorities, planning capacity, and keeping complex technical initiatives organized and on schedule. Fast Learner: Proven ability to rapidly ramp up on complex technical subdomains (such as identity protocols, authorization models, or security infrastructure). Communication & Collaboration: Excellent written and verbal communication skills, capable of translating engineering updates to leadership and advocating for your team's needs. Nice-to-Haves / Strong Pluses: Prior background as a Software Architect or Lead Engineer. Experience with continuous process improvement informed by data, particularly using Kanban or Agile metrics. Proven track record of driving engineering teams to meet and exceed operational SLAs. Prior exposure to Identity & Access Management (IAM), OAuth 2.0, OIDC, SAML, or Keycloak environments. Experience with cloud-native deployment practices, containers, and infrastructure-as-code concepts (Kubernetes, Helm, Terraform, ArgoCD). Experience promoting AI developer tool adoption within an engineering organization. ModMed Benefits Highlight : At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING : ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
10/25/2026
Full time
Job Description Join the Team Modernizing Medicine: At ModMed , we're not just building software-we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. A Culture of Excellence When You Join ModMed, You're Joining An Award-winning Team Recognized For Innovation And Employee Satisfaction. From Our Global Headquarters In Boca Raton Florida, And Extensive Employee Base In Hyderabad India, We Are a Team Of 4,500+ Passionate Problem-solvers On a Mission To Increase Medical Practice Success And Improve Patient Outcomes Consistently ranked as a Top Place to Work 2025 Globee Business Awards: Gold Globee for "Technology Team of the Year" 2025 Black Book Awards: Ranked EHR in 11 Specialties Florida Venture Forum: Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started. Ready to modernize medicine with us? About the Role: We are seeking a Software Engineering Manager to lead a high-performing engineering team driving our enterprise Identity & Access Management (IAM) platform. In this role, you will balance technical leadership, team management, and operational execution-ensuring our central authentication, single sign-on (SSO), and infrastructure automation deliver high performance, strict SLA adherence, and bulletproof security. While a background in IAM or security infrastructure is a major advantage, we value strong technical fundamentals, deep architectural acumen, exceptional organization, and a fast-learning mindset above all. You will work closely with our Technical Product Owner and Staff Engineer, diving deep into our platform functionality, actively participating in acceptance testing, and ensuring high-quality software delivery. What You'll Do: People & Team Leadership: Lead, mentor, and grow a team of engineers. Foster a culture of technical excellence, continuous learning, accountability, and psychological safety. Deep Product & Quality Ownership: Dive deep into our identity services and Keycloak extensions to thoroughly understand feature workflows and business logic. Actively assist with user acceptance testing (UAT) and quality validation before releases. Architectural Oversight & Challenge: Participate in design reviews and technical discussions-evaluating system trade-offs, keeping up with senior engineers, and challenging architectural assumptions to ensure scalable, resilient design. Testing & CI/CD Standards: Drive a strong culture of automated testing (unit, integration, and end-to-end) and robust CI/CD practices to ensure reliable, zero-downtime deployment pipelines. Engineering Execution & Delivery: Partner with the Technical Product Owner to drive delivery schedules, manage engineering velocity, unblock team members, and navigate technical dependencies. SLA & Performance Focus: Establish and track operational metrics to ensure our platform consistently meets or exceeds strict uptime and latency SLAs. AI-Accelerated Leadership: Encourage and guide the team in adopting AI-driven software development tools (e.g., Claude Code, LLM-based testing automation) to boost engineering efficiency and quality. Cross-Functional Collaboration: Partner with Security, Compliance, and Product leadership to ensure alignment on security standards and platform delivery goals. What We're Looking For: Experience: 3+ years of engineering management experience leading backend or platform software development teams, backed by 5+ years of hands-on software development experience. Strong Technical & Architectural Foundation: Solid background in object-oriented language design and backend systems (experience in Java or C# is a strong plus). Must possess strong software architectural knowledge to guide design decisions and challenge technical approaches. Testing & CI/CD Literacy: Deep understanding of modern software testing methodologies, automated test frameworks, and modern CI/CD deployment workflows. Product Depth & Hands-On QA Mindset: Willingness to roll up your sleeves, learn the intricacies of our products, and actively engage in acceptance testing to maintain a high bar for release quality. Organizational Excellence: Exceptional track record of managing competing priorities, planning capacity, and keeping complex technical initiatives organized and on schedule. Fast Learner: Proven ability to rapidly ramp up on complex technical subdomains (such as identity protocols, authorization models, or security infrastructure). Communication & Collaboration: Excellent written and verbal communication skills, capable of translating engineering updates to leadership and advocating for your team's needs. Nice-to-Haves / Strong Pluses: Prior background as a Software Architect or Lead Engineer. Experience with continuous process improvement informed by data, particularly using Kanban or Agile metrics. Proven track record of driving engineering teams to meet and exceed operational SLAs. Prior exposure to Identity & Access Management (IAM), OAuth 2.0, OIDC, SAML, or Keycloak environments. Experience with cloud-native deployment practices, containers, and infrastructure-as-code concepts (Kubernetes, Helm, Terraform, ArgoCD). Experience promoting AI developer tool adoption within an engineering organization. ModMed Benefits Highlight : At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING : ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
Job Description Hiring: QA Automation Engineer (Node.js & API Testing) ? Location: Phoenix, AZ ? Duration: Long-Term Contract We are looking for a skilled QA Automation Engineer with experience in Node.js, API testing, and cloud-native environments . The ideal candidate will have strong expertise in functional, regression, and performance testing while working with modern cloud and containerized platforms. This role involves ensuring the quality and reliability of applications by designing and executing automated and manual test strategies across distributed systems. ? Key Responsibilities Design, develop, and execute test plans and test cases Perform functional, regression, and performance testing Validate and test REST APIs and backend services Work closely with development teams to ensure high-quality software delivery Identify, document, and track defects throughout the SDLC Execute automation and testing in cloud and containerized environments Support testing efforts in Kubernetes-based deployments ? Required Skills Strong experience in QA and Software Testing Experience with Node.js environments Strong experience in API testing Experience in Functional Testing Experience in Regression Testing Experience in Performance Testing Understanding of containerized environments (Kubernetes) Experience with AWS cloud platforms ? Preferred Qualifications Experience with automation frameworks Experience testing microservices architectures Familiarity with CI/CD pipelines ? Interested candidates can share their updated resume. ? ? Thanks & Regards Sapna Daniel Lead - US IT Recruitment ? Connecting Top Talent with the Right Opportunities
10/25/2026
Full time
Job Description Hiring: QA Automation Engineer (Node.js & API Testing) ? Location: Phoenix, AZ ? Duration: Long-Term Contract We are looking for a skilled QA Automation Engineer with experience in Node.js, API testing, and cloud-native environments . The ideal candidate will have strong expertise in functional, regression, and performance testing while working with modern cloud and containerized platforms. This role involves ensuring the quality and reliability of applications by designing and executing automated and manual test strategies across distributed systems. ? Key Responsibilities Design, develop, and execute test plans and test cases Perform functional, regression, and performance testing Validate and test REST APIs and backend services Work closely with development teams to ensure high-quality software delivery Identify, document, and track defects throughout the SDLC Execute automation and testing in cloud and containerized environments Support testing efforts in Kubernetes-based deployments ? Required Skills Strong experience in QA and Software Testing Experience with Node.js environments Strong experience in API testing Experience in Functional Testing Experience in Regression Testing Experience in Performance Testing Understanding of containerized environments (Kubernetes) Experience with AWS cloud platforms ? Preferred Qualifications Experience with automation frameworks Experience testing microservices architectures Familiarity with CI/CD pipelines ? Interested candidates can share their updated resume. ? ? Thanks & Regards Sapna Daniel Lead - US IT Recruitment ? Connecting Top Talent with the Right Opportunities
Job Description Description Hybrid 4 onsite / 1 work from home in Englewood, CO Our client seeks a Business Analyst who will serve as a liaison between business stakeholders and technology teams to translate business needs into clear, actionable requirements. The role partners with Product Owners, Project/Program Managers, Engineering, QA, and business leaders to understand current-state processes, define future-state requirements, identify gaps, and support successful delivery of technology initiatives. The ideal candidate is analytical, comfortable working with both technical and business stakeholders, and able to bring structure and clarity to complex or ambiguous problems. This person will support a new backup product. Cellular or Wi Fi experience is beneficial but not required. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $50.00 to $60.00/hr. w2 JN -16 Responsibilities Partner with business stakeholders to understand business objectives, processes, challenges, and desired outcomes. Lead requirements-gathering sessions, stakeholder interviews, workshops, and discovery meetings. Translate business needs into detailed business and functional requirements. Develop user stories, acceptance criteria, process flows, use cases, and other requirements documentation. Analyze current-state processes and identify opportunities for process improvement, automation, or technology enablement. Work closely with Product Owners and technical teams to refine requirements and maintain the product or project backlog. Serve as the bridge between business stakeholders and Engineering, Architecture, Data, and QA teams. Participate in Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, demos, and retrospectives. Identify dependencies, risks, assumptions, and gaps that could impact delivery. Support QA and UAT activities by validating test scenarios against business requirements. Assist business stakeholders with user acceptance testing and issue resolution. Maintain requirements traceability throughout the project lifecycle. Analyze data and reporting to validate business problems, measure outcomes, and support decision-making. Provide clear status updates and communicate requirements, risks, and decisions to stakeholders and leadership. Support implementation, change management, training, and post-production validation as needed. Experience Requirements 4+ years as a Business Analyst, Systems Analyst, Product Analyst, or similar role within a technology environment. Experience gathering and documenting business and functional requirements. Strong experience developing user stories and acceptance criteria. Experience working directly with software engineering and technical teams. Strong understanding of Agile and Scrum software development methodologies. Experience mapping business processes and documenting current-state and future-state workflows. Ability to analyze complex business problems and translate them into actionable technology requirements. Strong written and verbal communication skills. Demonstrated ability to facilitate meetings with both business and technical stakeholders. Strong organizational skills with the ability to manage multiple priorities and dependencies. Preferred: experience in large enterprise technology environments. Preferred: experience with Jira and Confluence. Preferred: experience with process-mapping tools. Preferred: experience with APIs, system integrations, data flows, or application development projects. Preferred: experience working across multiple business and technology teams. Education Requirements
10/25/2026
Full time
Job Description Description Hybrid 4 onsite / 1 work from home in Englewood, CO Our client seeks a Business Analyst who will serve as a liaison between business stakeholders and technology teams to translate business needs into clear, actionable requirements. The role partners with Product Owners, Project/Program Managers, Engineering, QA, and business leaders to understand current-state processes, define future-state requirements, identify gaps, and support successful delivery of technology initiatives. The ideal candidate is analytical, comfortable working with both technical and business stakeholders, and able to bring structure and clarity to complex or ambiguous problems. This person will support a new backup product. Cellular or Wi Fi experience is beneficial but not required. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $50.00 to $60.00/hr. w2 JN -16 Responsibilities Partner with business stakeholders to understand business objectives, processes, challenges, and desired outcomes. Lead requirements-gathering sessions, stakeholder interviews, workshops, and discovery meetings. Translate business needs into detailed business and functional requirements. Develop user stories, acceptance criteria, process flows, use cases, and other requirements documentation. Analyze current-state processes and identify opportunities for process improvement, automation, or technology enablement. Work closely with Product Owners and technical teams to refine requirements and maintain the product or project backlog. Serve as the bridge between business stakeholders and Engineering, Architecture, Data, and QA teams. Participate in Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, demos, and retrospectives. Identify dependencies, risks, assumptions, and gaps that could impact delivery. Support QA and UAT activities by validating test scenarios against business requirements. Assist business stakeholders with user acceptance testing and issue resolution. Maintain requirements traceability throughout the project lifecycle. Analyze data and reporting to validate business problems, measure outcomes, and support decision-making. Provide clear status updates and communicate requirements, risks, and decisions to stakeholders and leadership. Support implementation, change management, training, and post-production validation as needed. Experience Requirements 4+ years as a Business Analyst, Systems Analyst, Product Analyst, or similar role within a technology environment. Experience gathering and documenting business and functional requirements. Strong experience developing user stories and acceptance criteria. Experience working directly with software engineering and technical teams. Strong understanding of Agile and Scrum software development methodologies. Experience mapping business processes and documenting current-state and future-state workflows. Ability to analyze complex business problems and translate them into actionable technology requirements. Strong written and verbal communication skills. Demonstrated ability to facilitate meetings with both business and technical stakeholders. Strong organizational skills with the ability to manage multiple priorities and dependencies. Preferred: experience in large enterprise technology environments. Preferred: experience with Jira and Confluence. Preferred: experience with process-mapping tools. Preferred: experience with APIs, system integrations, data flows, or application development projects. Preferred: experience working across multiple business and technology teams. Education Requirements
Job Description Job Description Overview Are you ready to join a growing team? CTG is seeking to fill a Lead Institutional Services Automation Quality Control Analyst opening for our client. Location: Wilmington, DE Duration: 12 months Primary Responsibilities: Design, develop, and maintain scalable test automation frameworks for UI, API, integration, and performance testing. Define and implement test automation strategy, tools, frameworks, and architecture. Translate business requirements and acceptance criteria into comprehensive automated test coverage. Integrate automated testing into CI/CD pipelines and software development workflows. Collaborate with Development, Product Owner, and Engineering teams throughout Agile sprints. Review automation code and test scripts for quality, scalability, and maintainability. Support test data, environment, performance, security, and load testing strategies. Evaluate emerging testing technologies, including AI-assisted testing , to improve efficiency and coverage. Monitor automation metrics, KPIs, test coverage, and execution results; communicate status and risks to stakeholders. Troubleshoot complex technical and operational issues and provide guidance to less experienced team members. Adhere to risk, regulatory, audit, and internal control standards. Scope of Responsibilities: Lead automation quality assurance initiatives supporting Institutional Services software products . Develop and execute automated testing strategies across functional and non-functional requirements. Identify defects, risks, and quality issues throughout the software development lifecycle. Promote continuous improvement of automation frameworks, testing processes, and quality metrics. Supervisory/Managerial Responsibilities: No supervisory responsibilities. Education and Experience Required: Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent experience. 5+ years of experience in software quality assurance, test automation, or quality engineering . Experience with UI, API, and integration test automation and automation framework development. Experience with Agile/Scrum, CI/CD, and automated testing tools . Strong experience translating business requirements into test strategies and automated test cases. Experience with Appian and business process validation. Strong analytical, problem-solving, communication, and collaboration skills. Education and Experience Preferred: Experience with performance, load, and security testing. Experience implementing AI-assisted testing tools and practices. Experience with financial services, banking, or Institutional Services applications. Experience mentoring or serving as a technical resource for QA team members. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $47.36 - $78.94/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
10/25/2026
Full time
Job Description Job Description Overview Are you ready to join a growing team? CTG is seeking to fill a Lead Institutional Services Automation Quality Control Analyst opening for our client. Location: Wilmington, DE Duration: 12 months Primary Responsibilities: Design, develop, and maintain scalable test automation frameworks for UI, API, integration, and performance testing. Define and implement test automation strategy, tools, frameworks, and architecture. Translate business requirements and acceptance criteria into comprehensive automated test coverage. Integrate automated testing into CI/CD pipelines and software development workflows. Collaborate with Development, Product Owner, and Engineering teams throughout Agile sprints. Review automation code and test scripts for quality, scalability, and maintainability. Support test data, environment, performance, security, and load testing strategies. Evaluate emerging testing technologies, including AI-assisted testing , to improve efficiency and coverage. Monitor automation metrics, KPIs, test coverage, and execution results; communicate status and risks to stakeholders. Troubleshoot complex technical and operational issues and provide guidance to less experienced team members. Adhere to risk, regulatory, audit, and internal control standards. Scope of Responsibilities: Lead automation quality assurance initiatives supporting Institutional Services software products . Develop and execute automated testing strategies across functional and non-functional requirements. Identify defects, risks, and quality issues throughout the software development lifecycle. Promote continuous improvement of automation frameworks, testing processes, and quality metrics. Supervisory/Managerial Responsibilities: No supervisory responsibilities. Education and Experience Required: Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent experience. 5+ years of experience in software quality assurance, test automation, or quality engineering . Experience with UI, API, and integration test automation and automation framework development. Experience with Agile/Scrum, CI/CD, and automated testing tools . Strong experience translating business requirements into test strategies and automated test cases. Experience with Appian and business process validation. Strong analytical, problem-solving, communication, and collaboration skills. Education and Experience Preferred: Experience with performance, load, and security testing. Experience implementing AI-assisted testing tools and practices. Experience with financial services, banking, or Institutional Services applications. Experience mentoring or serving as a technical resource for QA team members. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $47.36 - $78.94/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.