563 jobs found

Job Description Job Description About Us GAC Enterprises LLC is a construction company supporting telecom, utility, and infrastructure projects across the United States. We pride ourselves on safety, quality, and the leadership of our field teams. The Role We're looking for a Field Supervisor to serve as our primary on-site representative - overseeing daily field operations from project mobilization through completion. You'll directly supervise crews and subcontractors, execute work in the field, and partner with Project Managers and Construction Managers to keep projects safe, on schedule, and on spec. What You'll Do - Manage telecom and OSP construction projects from mobilization through completion - Supervise daily activities of field crews and subcontractors - Oversee subcontractor performance, quality control, and compliance - Verify subcontractor documentation, certifications, and work completion - Perform white lining and 811 locate visual inspections and verification - Review construction drawings and prints; verify scope and field feasibility - Monitor daily production and progress; report on materials, quality, and schedule - Maintain accurate red-line drawings, as-builts, and project records - Prepare daily production reports, bore logs, JSAs, incident reports, and closeout docs - Update progress in Fieldwire - Enforce OSHA, DOT, traffic control, and PPE compliance on all sites - Train, mentor, and lead field employees Working Conditions Outdoor, physical role on active construction sites. Travel may be required (10-50%). Additional hours may be required based on project needs. Requirements What We're Looking For - 1-3 years of experience in telecom, construction, or related field preferred - Prior field operations experience (underground or aerial construction) preferred - High School Diploma or GED required - Demonstrated ability to learn construction processes, safety standards, and field operations - Basic proficiency using smartphones, tablets, and field tracking systems (Fieldwire) - Valid driver's license required; OSHA certification preferred - Telecom or construction certifications a plus - Ability to lift up to 75 lbs and work outdoors in varying weather Benefits - Health, dental, vision, PTO, vehicle allowance, and additional benefits

Job Description Job Description About Us GAC Enterprises LLC is a construction company supporting telecom, utility, and infrastructure projects across the United States. We pride ourselves on safety, quality, and the leadership of our field teams. The Role We're looking for a Field Supervisor to serve as our primary on-site representative - overseeing daily field operations from project mobilization through completion. You'll directly supervise crews and subcontractors, execute work in the field, and partner with Project Managers and Construction Managers to keep projects safe, on schedule, and on spec. What You'll Do - Manage telecom and OSP construction projects from mobilization through completion - Supervise daily activities of field crews and subcontractors - Oversee subcontractor performance, quality control, and compliance - Verify subcontractor documentation, certifications, and work completion - Perform white lining and 811 locate visual inspections and verification - Review construction drawings and prints; verify scope and field feasibility - Monitor daily production and progress; report on materials, quality, and schedule - Maintain accurate red-line drawings, as-builts, and project records - Prepare daily production reports, bore logs, JSAs, incident reports, and closeout docs - Update progress in Fieldwire - Enforce OSHA, DOT, traffic control, and PPE compliance on all sites - Train, mentor, and lead field employees Working Conditions Outdoor, physical role on active construction sites. Nights, weekends, and on-call rotations may be required. Travel may be required. Requirements What We're Looking For - 1-3 years of experience in telecom, construction, or related field preferred - Prior field operations experience (underground or aerial construction) preferred - High School Diploma or GED required - Demonstrated ability to learn construction processes, safety standards, and field operations - Basic proficiency using smartphones, tablets, and field tracking systems (Fieldwire) - Valid driver's license required; OSHA certification preferred - Telecom or construction certifications a plus - Ability to lift up to 75 lbs and work outdoors in varying weather Benefits - Health insurance, overtime, PPE/tools provided, and additional benefits

Job Description Job Description Hardware Systems Engineer Position Summary Our client, a company focused on the design, engineering, sales, and support of telemetry data systems and mission-critical communications solutions, is seeking an experienced Hardware (HW) Systems Engineer to join its Product Engineering Team. This role develops hardware-based product solutions focused on telemetry and electronic communications technologies. Employment Type Full-Time / Regular US CITIENSHIP REQUIRED Key Responsibilities Develop hardware design specifications based on requirements or concept sketches. Perform technical planning, circuit-level design, implementation, verification, and formal acceptance and production testing. Perform system-level analysis through all phases of the product design cycle: concept, design, fabrication, test, installation, operation, and maintenance. Convert customer or product requirements into solutions that account for technical, schedule, and cost constraints. Perform functional analysis, timing analysis, detailed trade studies, requirements allocation, and interface definition to address customer requirements. Lead and actively participate in hardware design, including architecture planning, functional block diagrams, state diagrams, and schematics. Perform design analysis, including circuit modeling and simulation, FPGA simulations, signal integrity modeling, power analysis, failure mode analysis, and manufacturability analysis. Support implementation of the design, including oversight of layout, support of first article procurement, and debug of the first article build. Write and review design, release, and support documentation, including design review documents, production manuals, interface control documents, and test procedures. Coordinate actively with other departments for system integration, software integration, testing, and production throughout the design effort. Support co-worker development efforts and solicit assistance when necessary or appropriate. Provide maintenance support for existing products, including enhancements, parts obsolescence, and corrective actions. Execute tasks in accordance with QMS processes and procedures. Required Qualifications 7+ years of relevant hardware engineering experience. Knowledge of PCI Express, DDR, or other high-speed interfaces, preferably with practical experience. Knowledge of Ethernet down to the physical layer, preferably with practical experience. Knowledge of basic serial communication interfaces such as I2C and USB, preferably with practical experience. Knowledge of SoC FPGA design, preferably with practical experience. Experience with design and debug of HDL coding (VHDL, Verilog/System Verilog) targeting communication signal processing and low-latency processing. Good understanding of practical techniques for noise reduction/control and electrical susceptibility immunity. Successful track record of completed design efforts. Proficiency with simulation tools such as Riviera Pro, Active-HDL, Questa, or VCS; MATLAB; FPGA implementation tools such as Quartus Prime and AMD-Xilinx Vivado/Vitis; Cadence; PSPICE; and MS Office. Proficiency with classic hardware lab tools such as network analyzers, spectrum analyzers, oscilloscopes, logic analyzers, and function generators. U.S. citizenship required. Must be able to qualify for security clearance (not required immediately). Preferred Qualifications Expert knowledge of hardware technologies with 7 years of relevant industry experience. Experience dealing with timing constraints and closing timing on FPGA designs. Familiarity with basic DSP functional blocks such as filtering and FFT. Prior experience performing high-speed signal integrity analysis. Experience with RF design and debug techniques. Exposure to and experience with EMC/EMI and environmental qualification processes. Scripting capabilities such as Python for debug tools and testing. Education 4-year Bachelor's degree in Electrical Engineering (BSEE) required- Master's degree in Electrical Engineering (MSEE) preferred. A 4-year Bachelor's degree in a related technical discipline, such as Computer Engineering, will also be considered. Location : Hollywood, Maryland. Compensation & Benefits $130,000 - $155,000 annually About Lean Synergy Solutions Lean Synergy Solutions is a Veteran-owned and operated recruiting firm that specializes in aligning top-tier talent with high-impact roles across a variety of industries. Our team, consisting of military veterans and industry specialists, brings a mission-driven approach to workforce solutions. Focused on placing skilled professionals in key roles, we help organizations navigate transformation with precision. We are committed to supporting transitioning service members, veterans, military spouses, and civilian professionals by providing access to meaningful, long-term career opportunities in government, public, and private sector positions. You should be proficient in: Electrical Schematics Troubleshooting Skills PCB Assembly (Printed Circuit Board Assembly) PCB Components (Printed Circuit Board Components) Electrical / Electronic Systems Electrical Schematic Reading Avionics Systems Engineering Degree

Job Description Job Description ABOUT ROCKET LAB Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity's reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us. SPACE SYSTEMS At Rocket Lab, we're not just launching rockets - we're building the future of space. Our Space Systems team builds everything from complete spacecraft, precision payloads to the components and subsystems that allow them to thrive in space, like solar panels, flight software, star trackers, optical systems, separation systems, radios, and more. Our Space Systems team has enabled more than 1,700 missions, ranging from interplanetary exploration, in-space manufacturing to national security and defense initiatives. The team has built spacecraft, payloads, and components for missions to the Moon and Mars, working with partners including NASA, the Space Development Agency, and the U.S. Space Force. Whether it's a single high-performance spacecraft, constellation, or the vertically integrated components that help them get to space - our world class Space Systems team is empowering some of the boldest and most ambitious space missions PRINCIPAL SPACECRAFT OPERATIONS ENGINEER II- SECRET CLEARANCE Based on site at Rocket Lab's headquarters in Long Beach, CA the PrincipalSpacecraft Operations Engineer is responsible for ensuring the health, safety, and optimal performance of a growing fleet of satellites while meeting mission objectives and SLAs for both commercial and government customers. This includes supporting diverse missions such as LEO constellations, interplanetary exploration, LEO rendezvous, and SDA-related deployments. Your expertise would be critical during commissioning, orbit raising, routine operations, and potentially re-entry phases, ensuring the health and safety of Rocket Lab's expanding fleet. The Spacecraft Operations team works closely with related teams, such as spacecraft design, AIT, flight software, propulsion, GNC, flight dynamics and ground software development to help improve both the ground and satellite-based capabilities over time. The space operations experience at Rocket Lab is unique because you will cover a multitude of roles/positions and responsibilities, with the large majority of the technical products being supplied through the vertical integration/in-house. WHAT YOU'LL GET TO DO: Serve as the program's mission operations technical lead: set the technical direction and strategy for operations, plan and prioritize the work of the mission operations staff, and act as the primary operations point of contact for program-level design decisions and trades Advocate for operability across the program: influence spacecraft and ground architecture upstream so vehicles are designed to be operated safely, efficiently, and autonomously, and push for changes to program design and execution when operational needs demand it Own mission operations requirements and lead requirements validation and verification for spacecraft missions and system-level capability and function Define the automation strategy and lead the development of robust, software-driven methods for mission operations, testing, and data analysis to ensure efficient, repeatable, and reliable spacecraft operation Design, develop, and test flight software sequences and FDIR/telemetry configurations to ensure spacecraft health and fault management through software-driven processes Architect, develop, and test ground software for long-duration operations, including scripting and automation frameworks that make operations robust, hands-off, and scalable across a growing fleet Establish and steward the integration, testing, and maintenance of mission operations tooling and codebases, including CI, version control, and release discipline. Ensure the on-call or shift schedules of operations Author and own interface specifications, CONOPS, contingency procedures, and other operational design documents Lead validation of flight products and procedures against spacecraft simulation tools, including flatsat, HITL, SIL, and digital twins Support AIT teams across multiple spacecraft integrated tests (TVAC, propulsion stack, DITL Provide program and product support to team leads and program managers, and serve as a key technical interface between the NZ and USA engineering teams Represent mission operations in program milestone reviews, design reviews, and readiness gates, and drive continuous improvement through post-mission lessons learned YOU'LL BRING THESE QUALIFICATIONS AS A PRINCIPALSPACECRAFT OPERATIONS ENGINEER: Bachelor's degree in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) 12+ years of direct experience in any of the following: space mission design, satellite subsystems, ground systems, spacecraft command control, or spacecraft operations 5+ years of experience leading teams of engineers through spacecraft missions or related aerospace projects Previous experience in roles such as Mission Lead, Mission Director, Flight Director, or Senior Spacecraft Operations Engineer Previous experience supporting mission operations activities in an on-console or operator-in-the-loop capacity Thorough understanding of key spacecraft subsystems and associated components, including attitude determination and control systems (ADCS), electrical power systems (EPS), space-to-ground communications, command and data handling (C&DH), thermal control systems (TCS), spacecraft propulsion systems, and fault detection, isolation, and recovery (FDIR) Understanding of the space environment, orbital mechanics, and rigid body dynamics 5+ years of direct software development experience (Python/Ruby/C/C++/other high-level languages), covering items such as spacecraft onboard flight scripts, ground scripting and automation, and data manipulation and analysis US citizenship is required due to program requirements Active U.S. Government Secret Security Clearance THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Master's or PhD engineering in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) Prior experience in spacecraft operations Prior experience in satellite system design Prior experience in satellite ground systems Exposure to modern development practices - GIT, CI/CD, cloud infrastructure Proficiency with Agile issue-tracking tools, specifically Jira, for mission task management, status tracking, and bug reporting Software-in-the-Loop (SIL) Testing: Exposure to testing frameworks that simulate software behavior in operational environments. Hardware-in-the-Loop (HIL) Testing: Familiarity with testing frameworks that integrate software and hardware systems. Active TS/SCI U.S. Government Security Clearance This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas Anticipated annual equity grant value is designed around function, level, experience, and other factors; realized value depends on vesting and stock-price performance. Join one of the world's fastest-growing space companies and own a piece of it. In addition to competitive base pay, you'll receive company stock as part of your total compensation package, giving you a direct stake in our success. As we expand to new launch sites, groundbreaking missions, and global markets, your ownership has the opportunity to grow alongside the company. Our comprehensive benefits package includes our industry-leading Employee Stock Purchase Program (with a 15% discount on company stock), top-tier medical plans (HMO, PPO, and a zero cost HDHP option with a significant HSA company contribution), dental and vision coverage, paid vacation and sick time, 11 paid holidays, flexible spending and dependent care accounts, paid parental leave, disability and life insurance, and a 401(k) retirement plan with company match. Additional perks include subsidized EV charging, onsite fitness centers (where available), discounted gym memberships, complimentary snacks and beverages, 50% employee discount on our popular merch store, and a variety of other employee discounts. Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Total Compensation (base and equity) $223,025-$339,400 USD Base Salary $173,300-$259,850 USD WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: . click apply for full job details

Pay Range: $59.80hr - $64.80hr Job Overview: The database administration team is responsible for ensuring the application and processing architectures, data dictionaries, and database schemas meet standard data requirements. The candidate in this position will assist in the design, development, amendment, and optimization of schemas to meet system requirements. The candidate must demonstrate the ability to develop database and warehousing designs across multiple platforms and computing environments, working as part of a team to support data architecture and meet security standards. Education: Bachelor's Degree in Computer Science, Information Systems, or other related field, or equivalent work experience. Experience: The candidate must have skill and 12 years combined experience in database administration for the following database platforms: DB2 for z/OS, SQL Server 2008R2/2012, and Oracle 10g and above. Experience with the client integrated database infrastructure is a plus. Knowledge of the organization's Financial Management applications is a plus. Knowledge of the integrated application environment is a plus. Primary Job Duties and Tasks: The successful candidate will primarily be tasked with performing Database (DB2, SQL Server, Oracle, GIS) planning and operational activities including, but not limited to, the following: Daily operational and database administration activities. Plan, design, implement, and support database structures. Conduct database performance monitoring and tuning. Develop and maintain database administration procedures and documentation. Perform SQL Code reviews. Assist with training and mentoring other technical staff, or perform other database/infrastructure activities as requested. Job Specific Knowledge, Skills, and Abilities: The candidate must be able to apply knowledge, skills, and abilities in the following areas: Advanced knowledge of DB2 for z/OS application integration, performance management, and database administration. Advanced knowledge of upgrading DB2 for z/OS. Advanced knowledge of DB2 for z/OS catalog maintenance. Advanced knowledge of DB2 for z/OS sub-system point-in-time recovery. Advanced knowledge of JCL. In-depth knowledge of the z/OS integrated platform. In-depth knowledge of CA GEN model management and application object support. In-depth knowledge of ISPF. In-depth knowledge of the ASG Scheduler. In-depth knowledge of COBOL. In-depth knowledge of the use and interpretation of DB2 for z/OS database monitoring tools. In-depth knowledge of the use and interpretation of z/OS software monitoring tools. In-depth knowledge of technical infrastructure implementation planning and coordinating. Solid working knowledge of z/OS started task creation and management. Solid working knowledge of IBI z/OS service support. Solid working knowledge of AFOPER commands. Solid working knowledge of RACF. Solid working knowledge of CICS. Solid working knowledge of IOF. Solid working knowledge of the technical requirements of Disaster Recovery. Solid working knowledge of Oracle application integration, performance management, and database administration. Solid working knowledge of MSSQL application integration, performance management, and database administration. Solid working knowledge of verification testing techniques for infrastructure change management. Working knowledge of z/OS EXITs. Working knowledge of BJS. Working knowledge of Windows Servers. Working knowledge of SSMS, SSRS, SSIS. Working knowledge of Azure. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Description Job Description Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Responsibilities Bachelor's degree in Electrical Engineering, or a related Science, Engineering or Mathematics field, plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of relevant experience. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance obtainable within reasonable time based on requirements. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Qualifications ROLE AND POSITION OBJECTIVES: As the Electrical Hardware Design Lead, you and your team will be responsible for guiding multiple electrical subsystems and their components from concept to final installation in a program that introduces new, innovative capabilities into an existing system. Your technical expertise will drive the team through architecture and requirements discussions, hardware component selection and design - including PCB, FPGA, and network infrastructure components - design verification, qualification testing, and full integration across electrical, systems, and mechanical disciplines, all while adhering to schedule and budget constraints. Your ability to effectively communicate with other disciplines and program management will facilitate an iterative, risk-based approach to developing secure, high-performance technical solutions in a defense environment. What sets you apart: We are looking for a candidate who is ahead of technology trends with R&D experience and advanced proficiency in test, troubleshooting, and analyzing circuit card schematics within networked and cyber-resilient environments. Electrical hardware design is at the core of this role, and you bring a demonstrated ability to bridge electrical design with systems-level requirements and mechanical integration constraints across complex, multi-discipline programs. You are motivated to drive innovation around design architectures, assembly, component selection, and electronics design with an emphasis on secure, scalable hardware solutions. You bring exceptional collaboration and communication skills with demonstrated success leading a team of 5-7 engineers across complex, concurrent electrical hardware projects, and you are a team player committed to ongoing professional development for yourself and others. A foundational understanding of networking and cybersecurity principles as they relate to hardware - including familiarity with encryption algorithms, secure boot, and trusted platform architectures - is preferred, but deep expertise across all areas is not required. You also identify opportunities to apply AI for continuous improvement and innovation. Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more See more at -work-for-us/benefits Workplace Options: This position is fully onsite While on-site, you will be a part of the Pittsfield MA engineering team

Job Description Job Description Job Summary The Network Architect is responsible for designing, implementing, and supporting secure, scalable, and reliable network solutions for clients across a range of industries. This is a client-facing role within an IT Value-Added Reseller (VAR) environment and requires a strong blend of technical expertise, consulting capability, and project execution skills. The ideal candidate has deep experience with medium business and enterprise-grade networking technologies, is comfortable in customer environments, and can align solutions with business goals. Key Responsibilities Network Design & Implementation Consult with clients to assess technical requirements and understand their business objectives. Design and deploy network infrastructure including switches, routers, firewalls, wireless access points, SD-WAN, VPN, and ZTNA. Implement secure, segmented, and resilient network topologies for performance and reliability. Configure routing protocols, VLANs, VPNs, traffic policies, and related security settings. Consulting & Pre-Sales Support Act as a Subject Matter Expert (SME) to support the sales team during client discovery, design, and proposal development. Present technical solutions to a wide range of audiences including IT professionals, executives, and leadership teams. Collaborate with account managers and vendors to align technical proposals with customer needs. Operations & Support Troubleshoot network issues and provide responsive support to clients. Identify and proactively mitigate risks, performance bottlenecks, or misconfigurations in client environments. Collaborate with internal teams across departments to resolve escalated issues. Maintain detailed records of work performed in the ticketing system for billing, tracking, and knowledge sharing. Standards & Security Best Practices Follow industry frameworks and best practices for network security, monitoring, and configuration management. Document network architecture, configurations, and changes in accordance with internal standards. Contribute to the continuous improvement of engineering processes and documentation standards. Qualifications & Skills Required Experience & Education 5+ years of experience in a Network Engineering, Consulting, or Technical Implementation role, preferably within a VAR, MSP, or IT services firm. Proven ability to design, implement, and troubleshoot enterprise network environments. Strong understanding of routing protocols (OSPF, BGP, EIGRP, etc.), switching technologies, firewalls, wireless architecture, and security best practices. Technical & Operational Competencies Substantial understanding of the OSI model and networking protocols. Familiarity with Cisco, HPE, Extreme, Fortinet and other mainstream vendors platforms and configurations. Experience with network documentation standards. Consulting & Communication Skills Ability to communicate effectively with a range of client stakeholders including IT professionals, department heads, and executives. Strong interpersonal and relationship-building skills. Ability to distill technical information into business-relevant insights. Excellent problem-solving and troubleshooting skills. Strong written, verbal, and face-to-face communication skills. Engineering Certifications (Preferred) Cisco, HPE Aruba, Extreme, Fortinet or other network certifications. Eligibility & Work Location Requirements Candidates must reside in the Albuquerque, New Mexico area or be within reasonable commuting distance to Ardham's offices. This position is not eligible for relocation assistance. Candidates must be legally authorized to work in the United States without the need for current or future sponsorship. Employment is contingent upon successful completion of background and employment verification checks. About Ardham Technologies Ardham Technologies is headquartered in Albuquerque, New Mexico, and is experiencing rapid growth throughout the Southwest and Texas regions. As an exciting and innovative technology company, Ardham Technologies is dedicated to powering clients into the future of IT through comprehensive managed services and cutting-edge technology solutions. Our mission is to transform how organizations approach their technology infrastructure by delivering innovative managed offerings that drive business success. With our expanding presence across multiple markets, we provide our team members with exceptional opportunities for professional growth while working with diverse clients across various industries. Join Ardham Technologies and be part of a dynamic team that's shaping the future of managed IT services in one of the fastest-growing technology markets in the country. As part of our hiring process, you must first complete a quick ( 10-minute) online survey via Culture Index. This helps us better align talent with our team dynamics and ensure the right fit for both your success and ours. Click Here to Complete

Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details

Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details

Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details

Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details

Requisition ID: 7222 Job Title: Senior Software Engineer - Alpharetta, GA Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. For more information, visit . The Role The Senior Software Engineer is a key member of the R&D Engineering team responsible for supporting software development for connected medical devices across the Avanos portfolio, including Specialty Nutrition products for long- and short-term feeding, RF Ablation systems, and Pain Recovery systems. This role focuses on reviewing and interpreting software deliverables from external development partners, supporting system-level documentation, maintaining internal software knowledge of the product, and ensuring software-related documentation is complete, consistent, and traceable throughout the product lifecycle for new and existing products. The Senior Software Engineer will work closely with Systems Engineering, Software/Firmware Engineering, Quality, Regulatory, Verification and Validation, and external CDMO partners to support regulated product development, design controls, and Design History File documentation for both new and existing products. Responsibilities Lead assigned product, subsystem, or component design activities through feasibility, development, verification, validation, design transfer, and commercialization. Interpret, review, and assess software deliverables with CDMOs, external design firms, and other development partners. Develop and maintain system and software documentation, including requirements, architecture descriptions, interface definitions, design descriptions, traceability, and Design History File content. Support requirements management and traceability across system requirements, software requirements, design outputs, risk controls, verification and validation activities. Review software documentation for completeness, consistency, technical accuracy, and alignment with applicable product requirements and development processes. Read and interpret embedded software, firmware, and application-level code to support technical reviews, documentation, troubleshooting, and product knowledge transfer. Support software, system integration, and system-level V&V activities, including review of test protocols, test results, defects, anomalies, and issue resolution. Maintain internal software knowledge of the product, including functionality, architecture, interfaces, dependencies, known limitations, and test coverage. Promote and develop best practices and standards across the software organization Research and evaluate software techniques and technologies against performance requirements for medical device application Support software-related risk management, investigations, design changes, and sustaining engineering activities for commercialized products. Identify documentation gaps, traceability gaps, test coverage gaps, inconsistencies, and technical risks associated with software deliverables. Support design reviews, technical reviews, and cross-functional project meetings by communicating software status, risks, open items, and documentation needs. Support intellectual-property development through design innovation, invention documentation, and technical contributions to patent applications. Qualifications Required Education: Bachelor's degree in software engineering, Computer Engineering, or a related technical discipline. 8-10 years of architecture, technical design and software development experience Demonstrated ability to deliver results while working on multiple projects simultaneously, balancing resources, timing and quality of outcomes. Demonstrated competency in understanding and defining the functionality of complex systems and the interactions and dependencies in the HW and SW sub-systems Ability to read and understand embedded code, firmware, application-level code, software architecture diagrams, system diagrams, data flows, and interface documentation. Experience reviewing software requirements, system requirements, design documentation, test documentation, and traceability records. Strong understanding of requirements management and traceability between requirements, design outputs, risk controls, verification testing, and validation evidence. Hands-on experience with secure boot implementation and firmware upgrade mechanisms, including secure and reliable update processes. Strong knowledge of operating-system kernels and bootloaders, including configuration, integration, debugging, and troubleshooting. Strong technical writing skills with the ability to create and review clear, complete, accurate, and well-organized technical documentation. Strong communication skills with the ability to work effectively with internal teams, external development partners, and cross-functional stakeholders. Experience working in a cross-functional, matrixed product-development environment. Position follows a Hybrid Work schedule with the requirement to be onsite Tuesday through Thursday Preferred: MS in Computer Engineering, Computer Science, Electrical Engineering, or related discipline Experience working with regulated products, medical devices, healthcare technology, life sciences products, aerospace, automotive, or other safety-critical systems. Familiarity with medical device software development practices and applicable standards or regulations, such as: ISO 13485, ISO 14971, IEC 62304, IEC 60601, IEC 62366 Cybersecurity guidance for connected medical devices Experience working with CDMOs, external software development or design firms. Experience supporting Design History File documentation for regulated products. Experience supporting software verification, system integration testing, or validation activities. Experience with requirements-management, product-lifecycle-management, or quality-management systems such as Jama, Polarion, Arena, Agile PLM, or similar platforms. Participation in invention disclosures, intellectual-property development, or patent applications The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. IMPORTANT: If you are a current employee of Avanos or a current Avanos Contractor, please apply here . Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. Avanos also offers the following: benefits on day 1 free onsite gym onsite cafeteria HQ region voted 'best place to live' by USA Today uncapped sales commissions

Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details

Job Description About Us: Based in San Francisco, California, Turing is the world's leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in software engineering, logical reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L. Ideal Background: This role is ideal for engineers who have built production systems at companies like Google, Microsoft, Apple, Amazon, Meta, or similar high-scale engineering organizations. We especially welcome graduates from top computer science programs such as Stanford, MIT, Carnegie Mellon, UC Berkeley, Georgia Tech, and comparable institutions - though exceptional experience and skill always take precedence over pedigree. Project Overview: As a Software Engineering evaluator, you will create cutting-edge datasets for training, benchmarking, and advancing large language models, collaborating closely with researchers. This includes curating code examples, providing precise solutions, and making corrections - with a primary focus on Python across backend services, data pipelines, and ML infrastructure, alongside JavaScript (including ReactJS), C/C++, Java, Rust, and Go. You will evaluate and refine AI-generated code for efficiency, scalability, and reliability, and work with cross-functional teams to enhance enterprise-level AI-driven coding solutions. What Does a Typical Day Look Like? Work on AI model training initiatives by curating code examples, building solutions, and correcting code - primarily in Python, with additional work in JavaScript (including ReactJS), C/C++, Java, Rust, and Go. Evaluate and refine AI-generated code to ensure that it is efficient, scalable, and reliable. Collaborate with cross-functional teams to enhance AI-driven coding solutions against industry performance benchmarks. Build agents and automated verification tools in Python that can verify the quality of code and identify error patterns. Hypothesize on steps in the software engineering cycle (prototyping, architecture design, API design, production implementation, launch, experiments, monitoring, operational maintenance) and evaluate model capabilities on them. Design verification mechanisms that can automatically verify a solution to a software engineering task. Required Skills: Several years of software engineering experience (3 years or more) Strong expertise in Python with deep knowledge of frameworks, tooling, and best practices for building production-grade software. Experience building full-stack applications and deploying scalable software using modern languages and tools. Deep understanding of software architecture, design, development, debugging, and code quality/review assessment. Excellent oral and written communication skills for clear, structured evaluation rationales. Engagement Details: Commitment: flexible engagement, minimum 10 hrs/week, up to 40 hrs/week Type: Contractor (no medical/paid leave) Duration: 1 month (potential extensions based on performance and fit) Location: Candidates must be based in the United States Evaluation Process: The application process takes 15-30 minutes. Completion of an AI video interview is required.

Job Description About Us: Based in San Francisco, California, Turing is the world's leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in software engineering, logical reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L. Ideal Background: This role is ideal for engineers who have built production systems at companies like Google, Microsoft, Apple, Amazon, Meta, or similar high-scale engineering organizations. We especially welcome graduates from top computer science programs such as Stanford, MIT, Carnegie Mellon, UC Berkeley, Georgia Tech, and comparable institutions - though exceptional experience and skill always take precedence over pedigree. Project Overview: As a Software Engineering evaluator, you will create cutting-edge datasets for training, benchmarking, and advancing large language models, collaborating closely with researchers. This includes curating code examples, providing precise solutions, and making corrections - with a primary focus on Python across backend services, data pipelines, and ML infrastructure, alongside JavaScript (including ReactJS), C/C++, Java, Rust, and Go. You will evaluate and refine AI-generated code for efficiency, scalability, and reliability, and work with cross-functional teams to enhance enterprise-level AI-driven coding solutions. What Does a Typical Day Look Like? Work on AI model training initiatives by curating code examples, building solutions, and correcting code - primarily in Python, with additional work in JavaScript (including ReactJS), C/C++, Java, Rust, and Go. Evaluate and refine AI-generated code to ensure that it is efficient, scalable, and reliable. Collaborate with cross-functional teams to enhance AI-driven coding solutions against industry performance benchmarks. Build agents and automated verification tools in Python that can verify the quality of code and identify error patterns. Hypothesize on steps in the software engineering cycle (prototyping, architecture design, API design, production implementation, launch, experiments, monitoring, operational maintenance) and evaluate model capabilities on them. Design verification mechanisms that can automatically verify a solution to a software engineering task. Required Skills: Several years of software engineering experience (3 years or more) Strong expertise in Python with deep knowledge of frameworks, tooling, and best practices for building production-grade software. Experience building full-stack applications and deploying scalable software using modern languages and tools. Deep understanding of software architecture, design, development, debugging, and code quality/review assessment. Excellent oral and written communication skills for clear, structured evaluation rationales. Engagement Details: Commitment: flexible engagement, minimum 10 hrs/week, up to 40 hrs/week Type: Contractor (no medical/paid leave) Duration: 1 month (potential extensions based on performance and fit) Location: Candidates must be based in the United States Evaluation Process: The application process takes 15-30 minutes. Completion of an AI video interview is required.