Release Triage Engineer

  • Kanak Elite Services Inc
  • Philadelphia, Pennsylvania
  • 10/25/2026
Full time Information Technology Telecommunications Python

Job Description

Job Description Job Description

Hello There,

My name is Himanshu Sharma, and I serve as the Recruitment Lead at Kanak-IT INC. I am reaching out to share an excellent career opportunity for the role of Release Triage Engineer with our esteemed client. If you are interested then please share your updated resume.

Job Description

Position : Release Triage Engineer

Location : Philadelphia, PA Onsite - relocation can work

Duration : Long term contract

Description:

Must have skills:

  • 5+ years of C/C++ and Linux experience
  • Defect Tracking Tools such as Jira
  • SCM Tools - Git & GitHub
  • 2+ Years of experience as a technical lead and mentoring a small team of engineers
  • 3 + Experience with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data
    visualization and monitoring
  • One of Scripting language experience - BASH, Go, Python

Nice to have skills:

  • Embedded Systems experience
  • Experience AWS, Asure or other cloud infrastructure
  • Experience with monitoring systems (i.e. Datadog, CloudWatch, etc.)
  • Familiarity with continuous integration/deployment processes and tools such as Jenkins, Concourse etc.
  • Knowledge and experience in Set-top boxes, Broadband Gateways, Networking or Home Security domain is plus.
  • Knowledge of RDK

Key Responsibilities:

  • Ensuring timely and high-quality software releases across various devices using proactive monitoring of metrics and
    alerting
  • Troubleshoot problems using Linux systems and networking protocols, including packet capture analysis
  • Diagnose and resolve issues in broadband devices, covering various components like connectivity (Wi-Fi, Ethernet),
    network protocols, security (WPA) etc
  • Troubleshoot problems in entertainment devices in various components like Media player, Audio/Video streaming
    protocols, Web browser, HDMI, Bluetooth, WiFi/Ethernet
  • Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis
  • Develop anomaly detection techniques and data-driven solutions to identify and address system issues.
  • Deep-dive analysis of RDK middleware issues, including source code review, to identify root causes in the middleware
    and platform.
  • Design and enhance operational tools to improve system performance.
  • Analyze data from millions of field devices to provide insights and support decision-making.
  • Utilize AWS technologies (S3, Athena, Quick Sight) for data management and visualization.
  • Architect and implement DevOps solutions for operational improvement.
  • Compare the metrics globally across various device models.
  • Respond immediately to critical field issues, determine their triggers, and mitigate them.
  • Lead teams, mentor colleagues, and communicate technical insights effectively to stakeholders"

Mandatory skills:

  • C/C++, Linux, Defect Management, embedded systems, log management and analysis tools such as Elastic Stack (ELK),
    Splunk, and Grafana

Thanks & Regards

Himanshu Sharma

Recruitment Lead

Email :

LinkedIn :

Kanak IT is an equal opportunity employer. We consider all applicants for employment without regard to citizenship, immigration status, race, gender, disability, or any other protected category.