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information security specialist
DevSecOps Configuration Management Specialist
Eliassen Group Aberdeen Proving Ground, Maryland
Job Description Job Description Description: On-site in Aberdeen Proving Ground, MD Schedule: 4x10 work schedule (every Friday off) Our client seeks a DevSecOps Configuration Management Specialist to provide functional and empirical analysis related to software configuration management plans and procedures. The role is on-site at APG with a 4x10 schedule with Fridays off. The specialist will support configuration control, quality assurance, software release processes, and process improvement within DEVSECOPS and Agile environments. Due to federal security clearance requirements, applicant must be a United States Citizen with an active Secret clearance. This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $65.00 to $75.00/hr. w2 JN -99 Responsibilities: Provide functional and empirical analysis related to software configuration management (CM) plans and procedures. Write CM Plans and audit software change procedures, software development, software testing, and software documentation to verify compliance with CM plans and procedures. Participate in design reviews, configuration audits, and evaluations of software products to ensure identification, control, and status accounting of the software baseline for each system. Work on code management, audits, baseline identification, and preparation and control of documentation for software projects. Utilize configuration management tools and scripting including JIRA, Puppet, Confluence, and GitHub. Implement CM processes in DEVSECOPS and Agile development environments. Serve as a Configuration Manager and Quality Assurance Specialist. Establish and assist in implementing CM, QA, and software license management processes. Lead and support Configuration Control Boards and Engineering Review Boards. Collaborate with Project Lead, Technical Leads, and Domain Team Leads on resource management planning meetings. Maintain configuration control of SOPs and other branch or organizational documentation for standardization. Implement CM processes in DEVSECOPS, Agile, and CI/CD environments using CM tools. Establish and maintain procedures to initiate, record, review, approve, and track baseline modification requests. Maintain a configuration management library or repository for baseline products. Support software release processes and use of CM tools. Support innovation and process improvement efforts. Review and interpret command policies and guidelines for data and system security including DISA STIGs in support of IAVA and full releases. Conduct QA assessments on internal and external products to ensure stakeholder needs are met. Conduct After Action Reviews and develop After Action Reports for scheduled and rapid electronic warfare events. Capture, document, and incorporate lessons learned into organizational processes. Perform other CM and QA tasks as directed by the CM Team Lead. Experience Requirements: Two years of relevant experience within the last four years. Hands-on experience with JIRA, Puppet, Confluence, GitHub, and scripting. Experience implementing CM in DEVSECOPS, Agile, and CI/CD environments. Experience leading or supporting CCBs and ERBs. Experience with DISA STIGs and IAVA support. Active Secret clearance. Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( , ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: When you work with Eliassen Group, all email communication will come from an address, never Gmail, Yahoo, etc. Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact . About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
10/25/2026
Full time
Job Description Job Description Description: On-site in Aberdeen Proving Ground, MD Schedule: 4x10 work schedule (every Friday off) Our client seeks a DevSecOps Configuration Management Specialist to provide functional and empirical analysis related to software configuration management plans and procedures. The role is on-site at APG with a 4x10 schedule with Fridays off. The specialist will support configuration control, quality assurance, software release processes, and process improvement within DEVSECOPS and Agile environments. Due to federal security clearance requirements, applicant must be a United States Citizen with an active Secret clearance. This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $65.00 to $75.00/hr. w2 JN -99 Responsibilities: Provide functional and empirical analysis related to software configuration management (CM) plans and procedures. Write CM Plans and audit software change procedures, software development, software testing, and software documentation to verify compliance with CM plans and procedures. Participate in design reviews, configuration audits, and evaluations of software products to ensure identification, control, and status accounting of the software baseline for each system. Work on code management, audits, baseline identification, and preparation and control of documentation for software projects. Utilize configuration management tools and scripting including JIRA, Puppet, Confluence, and GitHub. Implement CM processes in DEVSECOPS and Agile development environments. Serve as a Configuration Manager and Quality Assurance Specialist. Establish and assist in implementing CM, QA, and software license management processes. Lead and support Configuration Control Boards and Engineering Review Boards. Collaborate with Project Lead, Technical Leads, and Domain Team Leads on resource management planning meetings. Maintain configuration control of SOPs and other branch or organizational documentation for standardization. Implement CM processes in DEVSECOPS, Agile, and CI/CD environments using CM tools. Establish and maintain procedures to initiate, record, review, approve, and track baseline modification requests. Maintain a configuration management library or repository for baseline products. Support software release processes and use of CM tools. Support innovation and process improvement efforts. Review and interpret command policies and guidelines for data and system security including DISA STIGs in support of IAVA and full releases. Conduct QA assessments on internal and external products to ensure stakeholder needs are met. Conduct After Action Reviews and develop After Action Reports for scheduled and rapid electronic warfare events. Capture, document, and incorporate lessons learned into organizational processes. Perform other CM and QA tasks as directed by the CM Team Lead. Experience Requirements: Two years of relevant experience within the last four years. Hands-on experience with JIRA, Puppet, Confluence, GitHub, and scripting. Experience implementing CM in DEVSECOPS, Agile, and CI/CD environments. Experience leading or supporting CCBs and ERBs. Experience with DISA STIGs and IAVA support. Active Secret clearance. Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( , ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: When you work with Eliassen Group, all email communication will come from an address, never Gmail, Yahoo, etc. Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact . About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
Johnson Controls
Security & Fire Lead Systems Specialist PM
Johnson Controls Calumet City, Illinois
Job Description About Us: Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. Security & Fire Lead Systems Specialist PM Johnson Controls helps create smarter, safer buildings through fire and security solutions that support people, property, and operations. In this role, you will lead assigned projects on site and help deliver reliable outcomes for customers through disciplined execution, clear communication, and strong financial management. You'll join a team that values safety, accountability, and professional service while working on meaningful projects from planning through closeout. Role Overview As the on-site leader for assigned fire / security projects, you will plan, execute, and complete work across hardware design, system programming, installation coordination, system and network commissioning, and closeout. You will balance customer satisfaction with project financial results, coordinate subcontractors and internal team members, and ensure work is completed safely, ethically, and in compliance with applicable codes and legal requirements. What you'll do Lead assigned fire / security projects from planning through closeout, ensuring scope, schedule, quality, and financial goals are met. Perform or delegate hardware design, system programming, installation coordination, commissioning, and project closeout tasks as needed. Manage project costs, billings, collections, profitability, and cash flow while maintaining a strong customer relationship. Actively pursue change orders and evaluate the impact of client bulletins, field directives, and scheduling changes on project scope. Coordinate communication with customers throughout all project phases and represent Johnson Controls professionally with contractors, consultants, and subcontractors. Provide work direction to subcontractors, technicians, designers, and administrators as required. Ensure warranty execution is completed properly at substantial completion and throughout the warranty period. Oversee material selection, ordering, budget, and delivery schedules for assigned projects. Complete project billings accurately and in a timely manner, and provide monthly forecasts of revenue, cost, and gross margin. Support site-specific owner / operator training and ensure documentation, manuals, and closeout materials are delivered. Attend job progress meetings as required and keep management informed of project status, risks, and changes. Ensure work performed complies with state, local, and Federal requirements, as well as safety standards and applicable fire and security codes. Perform other duties as assigned. How you'll do it Own outcomes with accountability, safety, and integrity by keeping project execution disciplined, ethical, and compliant from start to finish. Stay close to the work by understanding customer needs, site conditions, contractual scope, and the practical impact of field changes before making decisions. Improve every day by using clear problem-solving, timely change management, and accurate reporting to keep projects moving forward. Win as one team by coordinating subcontractors, technicians, designers, administrators, and management around the same project goals. Use established standards for installation hardware design and software programming, and provide detailed information so customers and subcontractors understand the design and operation. Validate complete system functionality by supporting loading, device verification, commissioning, and troubleshooting with subcontractors and other trades. Maintain accurate as-built, commissioning, and closeout documentation so project records remain complete and usable. Communicate both technical and business-related issues clearly, including progress, billing status, revenue forecasts, and warranty requirements. Build long-term working relationships by responding professionally, following through on commitments, and supporting a positive customer experience. Required Electronics certification from an accredited technical school, equivalent military training, or comparable technical background. 10 years of experience in the fire / security industry managing a portfolio of projects. Relevant hands-on experience in system design and commissioning of fire / security systems. Certification or classroom training and experience with fiber and networks. Working knowledge of Windows and Microsoft programs and databases. Ability to act independently and coordinate the work of others on a job site. Demonstrated effective interpersonal skills to represent the company to customers and other outside contacts. Ability to explain technical information to non-technical people. Knowledge of project accounting, costing principles, and contracting. Preferred Experience managing costs, billings, collections, and monthly revenue and margin forecasts for project portfolios. Experience coaching or mentoring fire / security technicians and systems designers on the job. Experience delivering site-specific training and preparing project manuals or closeout packages. Why Join Us At Johnson Controls, you'll have the opportunity to lead important fire / security projects that help protect people and property while working with customers and teams who value quality, safety, and follow-through. If you bring the technical depth and project leadership needed for this role, we encourage you to apply. HIRING SALARY RANGE: $80-$115k (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at -us
10/25/2026
Full time
Job Description About Us: Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. Security & Fire Lead Systems Specialist PM Johnson Controls helps create smarter, safer buildings through fire and security solutions that support people, property, and operations. In this role, you will lead assigned projects on site and help deliver reliable outcomes for customers through disciplined execution, clear communication, and strong financial management. You'll join a team that values safety, accountability, and professional service while working on meaningful projects from planning through closeout. Role Overview As the on-site leader for assigned fire / security projects, you will plan, execute, and complete work across hardware design, system programming, installation coordination, system and network commissioning, and closeout. You will balance customer satisfaction with project financial results, coordinate subcontractors and internal team members, and ensure work is completed safely, ethically, and in compliance with applicable codes and legal requirements. What you'll do Lead assigned fire / security projects from planning through closeout, ensuring scope, schedule, quality, and financial goals are met. Perform or delegate hardware design, system programming, installation coordination, commissioning, and project closeout tasks as needed. Manage project costs, billings, collections, profitability, and cash flow while maintaining a strong customer relationship. Actively pursue change orders and evaluate the impact of client bulletins, field directives, and scheduling changes on project scope. Coordinate communication with customers throughout all project phases and represent Johnson Controls professionally with contractors, consultants, and subcontractors. Provide work direction to subcontractors, technicians, designers, and administrators as required. Ensure warranty execution is completed properly at substantial completion and throughout the warranty period. Oversee material selection, ordering, budget, and delivery schedules for assigned projects. Complete project billings accurately and in a timely manner, and provide monthly forecasts of revenue, cost, and gross margin. Support site-specific owner / operator training and ensure documentation, manuals, and closeout materials are delivered. Attend job progress meetings as required and keep management informed of project status, risks, and changes. Ensure work performed complies with state, local, and Federal requirements, as well as safety standards and applicable fire and security codes. Perform other duties as assigned. How you'll do it Own outcomes with accountability, safety, and integrity by keeping project execution disciplined, ethical, and compliant from start to finish. Stay close to the work by understanding customer needs, site conditions, contractual scope, and the practical impact of field changes before making decisions. Improve every day by using clear problem-solving, timely change management, and accurate reporting to keep projects moving forward. Win as one team by coordinating subcontractors, technicians, designers, administrators, and management around the same project goals. Use established standards for installation hardware design and software programming, and provide detailed information so customers and subcontractors understand the design and operation. Validate complete system functionality by supporting loading, device verification, commissioning, and troubleshooting with subcontractors and other trades. Maintain accurate as-built, commissioning, and closeout documentation so project records remain complete and usable. Communicate both technical and business-related issues clearly, including progress, billing status, revenue forecasts, and warranty requirements. Build long-term working relationships by responding professionally, following through on commitments, and supporting a positive customer experience. Required Electronics certification from an accredited technical school, equivalent military training, or comparable technical background. 10 years of experience in the fire / security industry managing a portfolio of projects. Relevant hands-on experience in system design and commissioning of fire / security systems. Certification or classroom training and experience with fiber and networks. Working knowledge of Windows and Microsoft programs and databases. Ability to act independently and coordinate the work of others on a job site. Demonstrated effective interpersonal skills to represent the company to customers and other outside contacts. Ability to explain technical information to non-technical people. Knowledge of project accounting, costing principles, and contracting. Preferred Experience managing costs, billings, collections, and monthly revenue and margin forecasts for project portfolios. Experience coaching or mentoring fire / security technicians and systems designers on the job. Experience delivering site-specific training and preparing project manuals or closeout packages. Why Join Us At Johnson Controls, you'll have the opportunity to lead important fire / security projects that help protect people and property while working with customers and teams who value quality, safety, and follow-through. If you bring the technical depth and project leadership needed for this role, we encourage you to apply. HIRING SALARY RANGE: $80-$115k (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at -us
Marketing Business Systems Analyst
Breckenridge Grand Vacations Breckenridge, Colorado
Job Description Job Description Description: Marketing Business Systems Analyst Location: Breckenridge, CO (Hybrid - must reside in Colorado; in-office once a week and as needed) Position Type: Full-Time Exempt Compensation: $78,000 - $95,680 (DOE) About the Role At Breckenridge Grand Vacations, we create Grand Vacations by Sharing Smiles with every Owner, Guest, and coworker. As our Marketing Business Systems Analyst, you will be the driving force behind the technology that powers those smiles, leading the selection, implementation, and optimization of the marketing systems, applications, and integrations that enable a seamless customer journey from first data capture through purchase, owner upsell, and referral. You will be the subject matter expert for our marketing technology ecosystem, spanning Salesforce, Marketing Cloud, WordPress, Tableau, and a connected network of vendor platforms, translating complex business needs into clear technical requirements, workflows, and solutions. Working across our multi-channel marketing and sales teams, you will connect communication opportunities with the broader business, driving growth through innovation, automation, and efficiency. This is a hybrid position requiring the employee to reside in Colorado and work from our Breckenridge office, once a week and as needed for additional meetings or events. If you thrive in a collaborative, values-driven environment, are motivated by solving complex problems, and find deep satisfaction in building systems that create measurable impact for Owners, Guests, and coworkers, we'd love to meet you. Responsibilities Develop, implement, maintain, and optimize marketing applications, systems, integrations, and automation supporting tour generation, operational initiatives, and the customer journey. Serve as subject matter expert for marketing technology, including Salesforce platforms, TSW, WordPress/Gravity Forms, TravelClick, ChaseData/DialedIn, Tableau, DemandTools, NICE CXone, APIs, SFTP exchanges, and related technologies. Lead marketing technology and innovation initiatives, including system implementations, integrations, automation, website enhancements, CRM capabilities, behavioral tracking, digital personalization, and emerging technologies-and manage project roadmaps, priorities, timelines, budgets, risks, dependencies, change management, stakeholder communication, and business readiness. Analyze technology and business processes to identify gaps and recommend solutions that improve functionality, efficiency, scalability, and customer experience. Partner with Marketing, CRM Marketing, Sales, Operations, IT, Compliance, vendors, and other stakeholders to translate business needs into technical requirements, workflows, use cases, user stories, and acceptance criteria-and to enable targeted, integrated campaigns through effective use of customer data, tracking, preference management, A/B testing, progressive profiling, and automation. Manage and monitor system integrations and data flows-APIs, vendor connectors, scheduled jobs, automations, data synchronization, and lead handoffs-troubleshooting failures and coordinating resolution of cross-system issues. Support data integrity, governance, security, and compliance through established processes for data matching, deduplication, reconciliation, system access, configuration changes, consent management, customer preferences, and communication requirements such as CAN-SPAM, TCPA, and Do-Not-Call regulations. Develop and execute testing plans for system implementations, enhancements, and Salesforce seasonal releases, including user acceptance testing, regression testing, sandbox validation, data validation, issue resolution, and production readiness. Monitor system performance, usage, storage, messaging, email deliverability (including sender authentication, list hygiene, and bounce management), API consumption, and other technology resources to identify issues and opportunities for optimization. Leverage approved AI and automation tools to improve project discovery, requirements development, process analysis, documentation, testing, quality assurance, and data validation in accordance with Company policies. Maintain technical documentation and SOPs, coordinate system change control, manage vendor support escalations, train and enable users on new tools and processes, and promote consistent MarTech practices across platforms and departments. Uphold BGV's hospitality values: greeting everyone with enthusiasm, treating everyone with respect, making every interaction positive, taking personal responsibility, anticipating the needs of others, and supporting sustainability and community initiatives. Perform other duties as assigned. Requirements: Bachelor's degree in business, marketing, information systems, technology, or a related field, with 3+ years of related experience in digital, marketing technology, business systems, or technology management. Hands-on experience with Salesforce configuration-including objects, fields, validation rules, Flow automation, reports, dashboards, and user access concepts. Working knowledge of SQL, including joins, filtering, aggregation, and data validation, to investigate and reconcile customer and campaign data. Experience gathering business requirements, documenting workflows and acceptance criteria, troubleshooting integrations, and executing system and user acceptance testing. Experience troubleshooting integrations using field mappings, synchronization status, error logs, and an understanding of APIs, authentication, and scheduled file exchanges. Ability to assess downstream impacts of configuration and data changes across integrated systems. Proficiency with Excel for formulas, lookups, pivot tables, and data reconciliation, and with business documentation and collaboration tools. Experience designing, implementing, and maintaining integrations across CRM, marketing, and operational platforms. Experience working within a shared delivery model, partnering with dedicated platform administrators, IT, developers, and vendors to define solutions, coordinate configuration and integration work, and validate delivery. Ability to translate business needs and analytical findings into practical technical solutions and process improvements. Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences and present findings and recommendations to leaders, employees, and vendors. Ability to solve practical problems, manage competing priorities, navigate ambiguity, and independently drive results. Advanced proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams. Ability to accurately record time worked in the correct department using the Company time keeping system. Hybrid position requires the employee to reside in Colorado and work from the Breckenridge office once a week, and as needed for additional meetings or events. Must be comfortable working in a pet-friendly office with pets and pet dander present. Regularly sit and work at a computer for extended periods; frequently communicate in person, by phone, and through electronic platforms; occasionally stand, walk, bend, reach, stoop, push, or pull; occasionally lift, carry, or move office equipment and materials weighing up to 25 pounds; specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Preferred Qualifications Salesforce Administrator, Business Analyst, Advanced Administrator, Marketing Cloud Administrator, Marketing Cloud Email Specialist, Marketing Cloud Consultant, or comparable certification. Experience with marketing automation, customer data, and digital engagement platforms, preferably Salesforce Marketing Cloud Engagement and Marketing Cloud Connect. Working knowledge of Marketing Cloud Data Extensions, audience segmentation, SQL queries, and automation workflows using Journey Builder, Automation Studio, Contact Builder, and MobileConnect (SMS). Experience designing and implementing solutions across Salesforce and connected marketing platforms, preferably Marketing Cloud Engagement, including supporting integrations with operational systems such as TSW or reservation platforms. Experience with WordPress or similar content management systems, including page and form updates, plugins, and coordinating changes with web developers or agencies. Working knowledge of website structure, HTML, CSS, and JavaScript tags, enough to troubleshoot forms, tracking, and data capture. Experience implementing and validating website and campaign tracking using Google Analytics 4, Google Tag Manager, UTM standards, and conversion tracking across web, email, and paid channels. Experience connecting web forms (such as Gravity Forms), booking engines (such as TravelClick/Amadeus or Inntopia), and landing pages to CRM and marketing automation platforms, including lead routing, attribution, and troubleshooting the flow of data into those systems. Familiarity with cookie consent, privacy, and web accessibility (ADA/WCAG) requirements as they apply to data collection and customer-facing forms. Experience supporting Marketing Operations, Sales Operations, customer service, or other business operations functions. Familiarity with lead-to-tour, reservation, sales, owner service . click apply for full job details
10/25/2026
Full time
Job Description Job Description Description: Marketing Business Systems Analyst Location: Breckenridge, CO (Hybrid - must reside in Colorado; in-office once a week and as needed) Position Type: Full-Time Exempt Compensation: $78,000 - $95,680 (DOE) About the Role At Breckenridge Grand Vacations, we create Grand Vacations by Sharing Smiles with every Owner, Guest, and coworker. As our Marketing Business Systems Analyst, you will be the driving force behind the technology that powers those smiles, leading the selection, implementation, and optimization of the marketing systems, applications, and integrations that enable a seamless customer journey from first data capture through purchase, owner upsell, and referral. You will be the subject matter expert for our marketing technology ecosystem, spanning Salesforce, Marketing Cloud, WordPress, Tableau, and a connected network of vendor platforms, translating complex business needs into clear technical requirements, workflows, and solutions. Working across our multi-channel marketing and sales teams, you will connect communication opportunities with the broader business, driving growth through innovation, automation, and efficiency. This is a hybrid position requiring the employee to reside in Colorado and work from our Breckenridge office, once a week and as needed for additional meetings or events. If you thrive in a collaborative, values-driven environment, are motivated by solving complex problems, and find deep satisfaction in building systems that create measurable impact for Owners, Guests, and coworkers, we'd love to meet you. Responsibilities Develop, implement, maintain, and optimize marketing applications, systems, integrations, and automation supporting tour generation, operational initiatives, and the customer journey. Serve as subject matter expert for marketing technology, including Salesforce platforms, TSW, WordPress/Gravity Forms, TravelClick, ChaseData/DialedIn, Tableau, DemandTools, NICE CXone, APIs, SFTP exchanges, and related technologies. Lead marketing technology and innovation initiatives, including system implementations, integrations, automation, website enhancements, CRM capabilities, behavioral tracking, digital personalization, and emerging technologies-and manage project roadmaps, priorities, timelines, budgets, risks, dependencies, change management, stakeholder communication, and business readiness. Analyze technology and business processes to identify gaps and recommend solutions that improve functionality, efficiency, scalability, and customer experience. Partner with Marketing, CRM Marketing, Sales, Operations, IT, Compliance, vendors, and other stakeholders to translate business needs into technical requirements, workflows, use cases, user stories, and acceptance criteria-and to enable targeted, integrated campaigns through effective use of customer data, tracking, preference management, A/B testing, progressive profiling, and automation. Manage and monitor system integrations and data flows-APIs, vendor connectors, scheduled jobs, automations, data synchronization, and lead handoffs-troubleshooting failures and coordinating resolution of cross-system issues. Support data integrity, governance, security, and compliance through established processes for data matching, deduplication, reconciliation, system access, configuration changes, consent management, customer preferences, and communication requirements such as CAN-SPAM, TCPA, and Do-Not-Call regulations. Develop and execute testing plans for system implementations, enhancements, and Salesforce seasonal releases, including user acceptance testing, regression testing, sandbox validation, data validation, issue resolution, and production readiness. Monitor system performance, usage, storage, messaging, email deliverability (including sender authentication, list hygiene, and bounce management), API consumption, and other technology resources to identify issues and opportunities for optimization. Leverage approved AI and automation tools to improve project discovery, requirements development, process analysis, documentation, testing, quality assurance, and data validation in accordance with Company policies. Maintain technical documentation and SOPs, coordinate system change control, manage vendor support escalations, train and enable users on new tools and processes, and promote consistent MarTech practices across platforms and departments. Uphold BGV's hospitality values: greeting everyone with enthusiasm, treating everyone with respect, making every interaction positive, taking personal responsibility, anticipating the needs of others, and supporting sustainability and community initiatives. Perform other duties as assigned. Requirements: Bachelor's degree in business, marketing, information systems, technology, or a related field, with 3+ years of related experience in digital, marketing technology, business systems, or technology management. Hands-on experience with Salesforce configuration-including objects, fields, validation rules, Flow automation, reports, dashboards, and user access concepts. Working knowledge of SQL, including joins, filtering, aggregation, and data validation, to investigate and reconcile customer and campaign data. Experience gathering business requirements, documenting workflows and acceptance criteria, troubleshooting integrations, and executing system and user acceptance testing. Experience troubleshooting integrations using field mappings, synchronization status, error logs, and an understanding of APIs, authentication, and scheduled file exchanges. Ability to assess downstream impacts of configuration and data changes across integrated systems. Proficiency with Excel for formulas, lookups, pivot tables, and data reconciliation, and with business documentation and collaboration tools. Experience designing, implementing, and maintaining integrations across CRM, marketing, and operational platforms. Experience working within a shared delivery model, partnering with dedicated platform administrators, IT, developers, and vendors to define solutions, coordinate configuration and integration work, and validate delivery. Ability to translate business needs and analytical findings into practical technical solutions and process improvements. Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences and present findings and recommendations to leaders, employees, and vendors. Ability to solve practical problems, manage competing priorities, navigate ambiguity, and independently drive results. Advanced proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams. Ability to accurately record time worked in the correct department using the Company time keeping system. Hybrid position requires the employee to reside in Colorado and work from the Breckenridge office once a week, and as needed for additional meetings or events. Must be comfortable working in a pet-friendly office with pets and pet dander present. Regularly sit and work at a computer for extended periods; frequently communicate in person, by phone, and through electronic platforms; occasionally stand, walk, bend, reach, stoop, push, or pull; occasionally lift, carry, or move office equipment and materials weighing up to 25 pounds; specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Preferred Qualifications Salesforce Administrator, Business Analyst, Advanced Administrator, Marketing Cloud Administrator, Marketing Cloud Email Specialist, Marketing Cloud Consultant, or comparable certification. Experience with marketing automation, customer data, and digital engagement platforms, preferably Salesforce Marketing Cloud Engagement and Marketing Cloud Connect. Working knowledge of Marketing Cloud Data Extensions, audience segmentation, SQL queries, and automation workflows using Journey Builder, Automation Studio, Contact Builder, and MobileConnect (SMS). Experience designing and implementing solutions across Salesforce and connected marketing platforms, preferably Marketing Cloud Engagement, including supporting integrations with operational systems such as TSW or reservation platforms. Experience with WordPress or similar content management systems, including page and form updates, plugins, and coordinating changes with web developers or agencies. Working knowledge of website structure, HTML, CSS, and JavaScript tags, enough to troubleshoot forms, tracking, and data capture. Experience implementing and validating website and campaign tracking using Google Analytics 4, Google Tag Manager, UTM standards, and conversion tracking across web, email, and paid channels. Experience connecting web forms (such as Gravity Forms), booking engines (such as TravelClick/Amadeus or Inntopia), and landing pages to CRM and marketing automation platforms, including lead routing, attribution, and troubleshooting the flow of data into those systems. Familiarity with cookie consent, privacy, and web accessibility (ADA/WCAG) requirements as they apply to data collection and customer-facing forms. Experience supporting Marketing Operations, Sales Operations, customer service, or other business operations functions. Familiarity with lead-to-tour, reservation, sales, owner service . click apply for full job details
Hardware Systems Engineer
Lean Synergy Solutions Hollywood, Maryland
Job Description Job Description Hardware Systems Engineer Position Summary Our client, a company focused on the design, engineering, sales, and support of telemetry data systems and mission-critical communications solutions, is seeking an experienced Hardware (HW) Systems Engineer to join its Product Engineering Team. This role develops hardware-based product solutions focused on telemetry and electronic communications technologies. Employment Type Full-Time / Regular US CITIENSHIP REQUIRED Key Responsibilities Develop hardware design specifications based on requirements or concept sketches. Perform technical planning, circuit-level design, implementation, verification, and formal acceptance and production testing. Perform system-level analysis through all phases of the product design cycle: concept, design, fabrication, test, installation, operation, and maintenance. Convert customer or product requirements into solutions that account for technical, schedule, and cost constraints. Perform functional analysis, timing analysis, detailed trade studies, requirements allocation, and interface definition to address customer requirements. Lead and actively participate in hardware design, including architecture planning, functional block diagrams, state diagrams, and schematics. Perform design analysis, including circuit modeling and simulation, FPGA simulations, signal integrity modeling, power analysis, failure mode analysis, and manufacturability analysis. Support implementation of the design, including oversight of layout, support of first article procurement, and debug of the first article build. Write and review design, release, and support documentation, including design review documents, production manuals, interface control documents, and test procedures. Coordinate actively with other departments for system integration, software integration, testing, and production throughout the design effort. Support co-worker development efforts and solicit assistance when necessary or appropriate. Provide maintenance support for existing products, including enhancements, parts obsolescence, and corrective actions. Execute tasks in accordance with QMS processes and procedures. Required Qualifications 7+ years of relevant hardware engineering experience. Knowledge of PCI Express, DDR, or other high-speed interfaces, preferably with practical experience. Knowledge of Ethernet down to the physical layer, preferably with practical experience. Knowledge of basic serial communication interfaces such as I2C and USB, preferably with practical experience. Knowledge of SoC FPGA design, preferably with practical experience. Experience with design and debug of HDL coding (VHDL, Verilog/System Verilog) targeting communication signal processing and low-latency processing. Good understanding of practical techniques for noise reduction/control and electrical susceptibility immunity. Successful track record of completed design efforts. Proficiency with simulation tools such as Riviera Pro, Active-HDL, Questa, or VCS; MATLAB; FPGA implementation tools such as Quartus Prime and AMD-Xilinx Vivado/Vitis; Cadence; PSPICE; and MS Office. Proficiency with classic hardware lab tools such as network analyzers, spectrum analyzers, oscilloscopes, logic analyzers, and function generators. U.S. citizenship required. Must be able to qualify for security clearance (not required immediately). Preferred Qualifications Expert knowledge of hardware technologies with 7 years of relevant industry experience. Experience dealing with timing constraints and closing timing on FPGA designs. Familiarity with basic DSP functional blocks such as filtering and FFT. Prior experience performing high-speed signal integrity analysis. Experience with RF design and debug techniques. Exposure to and experience with EMC/EMI and environmental qualification processes. Scripting capabilities such as Python for debug tools and testing. Education 4-year Bachelor's degree in Electrical Engineering (BSEE) required- Master's degree in Electrical Engineering (MSEE) preferred. A 4-year Bachelor's degree in a related technical discipline, such as Computer Engineering, will also be considered. Location : Hollywood, Maryland. Compensation & Benefits $130,000 - $155,000 annually About Lean Synergy Solutions Lean Synergy Solutions is a Veteran-owned and operated recruiting firm that specializes in aligning top-tier talent with high-impact roles across a variety of industries. Our team, consisting of military veterans and industry specialists, brings a mission-driven approach to workforce solutions. Focused on placing skilled professionals in key roles, we help organizations navigate transformation with precision. We are committed to supporting transitioning service members, veterans, military spouses, and civilian professionals by providing access to meaningful, long-term career opportunities in government, public, and private sector positions. You should be proficient in: Electrical Schematics Troubleshooting Skills PCB Assembly (Printed Circuit Board Assembly) PCB Components (Printed Circuit Board Components) Electrical / Electronic Systems Electrical Schematic Reading Avionics Systems Engineering Degree
10/25/2026
Full time
Job Description Job Description Hardware Systems Engineer Position Summary Our client, a company focused on the design, engineering, sales, and support of telemetry data systems and mission-critical communications solutions, is seeking an experienced Hardware (HW) Systems Engineer to join its Product Engineering Team. This role develops hardware-based product solutions focused on telemetry and electronic communications technologies. Employment Type Full-Time / Regular US CITIENSHIP REQUIRED Key Responsibilities Develop hardware design specifications based on requirements or concept sketches. Perform technical planning, circuit-level design, implementation, verification, and formal acceptance and production testing. Perform system-level analysis through all phases of the product design cycle: concept, design, fabrication, test, installation, operation, and maintenance. Convert customer or product requirements into solutions that account for technical, schedule, and cost constraints. Perform functional analysis, timing analysis, detailed trade studies, requirements allocation, and interface definition to address customer requirements. Lead and actively participate in hardware design, including architecture planning, functional block diagrams, state diagrams, and schematics. Perform design analysis, including circuit modeling and simulation, FPGA simulations, signal integrity modeling, power analysis, failure mode analysis, and manufacturability analysis. Support implementation of the design, including oversight of layout, support of first article procurement, and debug of the first article build. Write and review design, release, and support documentation, including design review documents, production manuals, interface control documents, and test procedures. Coordinate actively with other departments for system integration, software integration, testing, and production throughout the design effort. Support co-worker development efforts and solicit assistance when necessary or appropriate. Provide maintenance support for existing products, including enhancements, parts obsolescence, and corrective actions. Execute tasks in accordance with QMS processes and procedures. Required Qualifications 7+ years of relevant hardware engineering experience. Knowledge of PCI Express, DDR, or other high-speed interfaces, preferably with practical experience. Knowledge of Ethernet down to the physical layer, preferably with practical experience. Knowledge of basic serial communication interfaces such as I2C and USB, preferably with practical experience. Knowledge of SoC FPGA design, preferably with practical experience. Experience with design and debug of HDL coding (VHDL, Verilog/System Verilog) targeting communication signal processing and low-latency processing. Good understanding of practical techniques for noise reduction/control and electrical susceptibility immunity. Successful track record of completed design efforts. Proficiency with simulation tools such as Riviera Pro, Active-HDL, Questa, or VCS; MATLAB; FPGA implementation tools such as Quartus Prime and AMD-Xilinx Vivado/Vitis; Cadence; PSPICE; and MS Office. Proficiency with classic hardware lab tools such as network analyzers, spectrum analyzers, oscilloscopes, logic analyzers, and function generators. U.S. citizenship required. Must be able to qualify for security clearance (not required immediately). Preferred Qualifications Expert knowledge of hardware technologies with 7 years of relevant industry experience. Experience dealing with timing constraints and closing timing on FPGA designs. Familiarity with basic DSP functional blocks such as filtering and FFT. Prior experience performing high-speed signal integrity analysis. Experience with RF design and debug techniques. Exposure to and experience with EMC/EMI and environmental qualification processes. Scripting capabilities such as Python for debug tools and testing. Education 4-year Bachelor's degree in Electrical Engineering (BSEE) required- Master's degree in Electrical Engineering (MSEE) preferred. A 4-year Bachelor's degree in a related technical discipline, such as Computer Engineering, will also be considered. Location : Hollywood, Maryland. Compensation & Benefits $130,000 - $155,000 annually About Lean Synergy Solutions Lean Synergy Solutions is a Veteran-owned and operated recruiting firm that specializes in aligning top-tier talent with high-impact roles across a variety of industries. Our team, consisting of military veterans and industry specialists, brings a mission-driven approach to workforce solutions. Focused on placing skilled professionals in key roles, we help organizations navigate transformation with precision. We are committed to supporting transitioning service members, veterans, military spouses, and civilian professionals by providing access to meaningful, long-term career opportunities in government, public, and private sector positions. You should be proficient in: Electrical Schematics Troubleshooting Skills PCB Assembly (Printed Circuit Board Assembly) PCB Components (Printed Circuit Board Components) Electrical / Electronic Systems Electrical Schematic Reading Avionics Systems Engineering Degree
Senior Cloud Security Specialist (AWS)
System One Washington, Washington DC
Job Description Job Description Senior Cloud Security Specialist Washington, DC - 100% Onsite Per Federal contract U.S. citizenship is required Must be able to obtain Public Trust clearance W2 or C2C Application Deadline: Sept 15th We are seeking a Senior Cloud Security Specialist to support the Security Engineering team within the IT division at the Board of Governors of the Federal Reserve. This team is responsible for the strategy, design, deployment, and maintenance of effective security solutions in cloud, local, and hybrid environments. REQUIREMENTS: The candidate shall also demonstrate the knowledge and experience below: • Required Experience: o Minimum 5 years hands-on AWS security experience • Personnel Qualifications o AWS Certified Security - Specialty (strongly preferred) o AWS Certified Solutions Architect - Professional or Associate • Demonstrated experience implementing secure, scalable AWS cloud architectures following industry best security practices and security frameworks. • Demonstrated federal experience and comprehensive knowledge in adopting and implementing federal cybersecurity requirements, including but not limited to the NIST Cybersecurity Framework, OMB Memorandum M-22-09, NIST SP 800-53 • Possess deep analytical, problem-solving, and troubleshooting experience, to • independently resolve complex security challenges. • Proven ability to provide technical security consultation and advisory services with a proactive approach to identifying potential issues, raising questions, and engaging in open dialogue with team members and stakeholders to ensure security objectives are met. • Strong understanding of security concepts and technologies related to Identity and Access Management (IAM), security engineering, network security design, security operations, security architecture, general engineering processes, cloud security, data loss protection, zero trust, DevSecOps and vulnerability management. • Technical skills in AWS cloud security, security engineering, DevSecOps, scripting, and Infrastructure-as-code (IaC) • Self-motivated and able to work independently • Strong attention to detail The Consultant shall deliver, but not limited to, the following: • Conduct regular security reviews of cloud infrastructure deployed by engineering teams • Evaluate infrastructure-as-code against security standards • Review and validate compliance with security policies and best practices • Assess adherence to AWS Well-Architected Framework security pillar • Identify and document security misconfigurations and non-compliant controls • Develop and maintain security posture dashboards • Create or update security configuration guides and playbooks • Offer technical consultation to engineering teams on secure implementation • Implement AWS security controls and services to ensure proper security hardening and other security engineering tasks. • Develop and update AWS security configuration standards • Conduct security training sessions for engineering teams • Present findings and recommendations in team meetings • Identify opportunities to automate security assessments • Recommend security tooling improvements Ref:
10/25/2026
Full time
Job Description Job Description Senior Cloud Security Specialist Washington, DC - 100% Onsite Per Federal contract U.S. citizenship is required Must be able to obtain Public Trust clearance W2 or C2C Application Deadline: Sept 15th We are seeking a Senior Cloud Security Specialist to support the Security Engineering team within the IT division at the Board of Governors of the Federal Reserve. This team is responsible for the strategy, design, deployment, and maintenance of effective security solutions in cloud, local, and hybrid environments. REQUIREMENTS: The candidate shall also demonstrate the knowledge and experience below: • Required Experience: o Minimum 5 years hands-on AWS security experience • Personnel Qualifications o AWS Certified Security - Specialty (strongly preferred) o AWS Certified Solutions Architect - Professional or Associate • Demonstrated experience implementing secure, scalable AWS cloud architectures following industry best security practices and security frameworks. • Demonstrated federal experience and comprehensive knowledge in adopting and implementing federal cybersecurity requirements, including but not limited to the NIST Cybersecurity Framework, OMB Memorandum M-22-09, NIST SP 800-53 • Possess deep analytical, problem-solving, and troubleshooting experience, to • independently resolve complex security challenges. • Proven ability to provide technical security consultation and advisory services with a proactive approach to identifying potential issues, raising questions, and engaging in open dialogue with team members and stakeholders to ensure security objectives are met. • Strong understanding of security concepts and technologies related to Identity and Access Management (IAM), security engineering, network security design, security operations, security architecture, general engineering processes, cloud security, data loss protection, zero trust, DevSecOps and vulnerability management. • Technical skills in AWS cloud security, security engineering, DevSecOps, scripting, and Infrastructure-as-code (IaC) • Self-motivated and able to work independently • Strong attention to detail The Consultant shall deliver, but not limited to, the following: • Conduct regular security reviews of cloud infrastructure deployed by engineering teams • Evaluate infrastructure-as-code against security standards • Review and validate compliance with security policies and best practices • Assess adherence to AWS Well-Architected Framework security pillar • Identify and document security misconfigurations and non-compliant controls • Develop and maintain security posture dashboards • Create or update security configuration guides and playbooks • Offer technical consultation to engineering teams on secure implementation • Implement AWS security controls and services to ensure proper security hardening and other security engineering tasks. • Develop and update AWS security configuration standards • Conduct security training sessions for engineering teams • Present findings and recommendations in team meetings • Identify opportunities to automate security assessments • Recommend security tooling improvements Ref:
Sr. Cloud Security Specialist (AWS)
System One Washington, Washington DC
Job Description Job Description Senior Cloud Security Specialist 100% ONSITE in Washington DC Per Federal contract U.S. Citizenship Required Must be able to pass enhanced FBI background screening (criminal, financial and finger printing) for Public Trust clearance Performance Period: June 2026- Dec , with the possibility of multi-year extension based on performance W-2 or C2C Deadline to apply May 5th PROJECT DESCRIPTION: The IT Security Engineering team is seeking a Senior Cloud Security Specialist with deep expertise in AWS cloud services, cloud-native security tools and services. BACKGROUND: We are seeking a Senior Cloud Security Specialist to support the Security Engineering team within the IT division. This team is responsible for the strategy, design, deployment, and maintenance of effective security solutions in cloud, local, and hybrid environments. REQUIREMENTS: The candidate shall also demonstrate the knowledge and experience below: Required Experience: Minimum 5 years hands-on AWS security experience Personnel Qualifications AWS Certified Security - Specialty (strongly preferred) AWS Certified Solutions Architect - Professional or Associate Demonstrated experience implementing secure, scalable AWS cloud architectures following industry best security practices and security frameworks. Demonstrated federal experience and comprehensive knowledge in adopting and implementing federal cybersecurity requirements, including but not limited to the NIST Cybersecurity Framework, OMB Memorandum M-22-09, NIST SP 800-53 Possess deep analytical, problem-solving, and troubleshooting experience, to independently resolve complex security challenges. Proven ability to provide technical security consultation and advisory services with a proactive approach to identifying potential issues, raising questions, and engaging in open dialogue with team members and stakeholders to ensure security objectives are met. Strong understanding of security concepts and technologies related to Identity and Access Management (IAM), security engineering, network security design, security operations, security architecture, general engineering processes, cloud security, data loss protection, zero trust, DevSecOps and vulnerability management. Technical skills in AWS cloud security, security engineering, DevSecOps, scripting, and Infrastructure-as-code (IaC) Self-motivated and able to work independently Strong attention to detail The Consultant shall deliver, but not limited to, the following: Conduct regular security reviews of cloud infrastructure deployed by engineering teams Evaluate infrastructure-as-code against security standards Review and validate compliance with security policies and best practices Assess adherence to AWS Well-Architected Framework security pillar Identify and document security misconfigurations and non-compliant controls Develop and maintain security posture dashboards Create or update security configuration guides and playbooks Offer technical consultation to engineering teams on secure implementation Implement AWS security controls and services to ensure proper security hardening and other security engineering tasks. Develop and update AWS security configuration standards Conduct security training sessions for engineering teams Present findings and recommendations in team meetings Identify opportunities to automate security assessments Recommend security tooling improvements PLACE OF PERFORMANCE: On-site at FRB locations, Washington, DC CITIZEN STATUS: U.S. Citizenship is required per Federal Contract INTERVIEW: Selected candidates will participate in a phone screening. Those that pass the phone screening may be invited to an in-person interview. The use of video conference tools (e.g., MS Teams or WebEx) can be used in accordance with agency guidelines. Ref:
10/25/2026
Full time
Job Description Job Description Senior Cloud Security Specialist 100% ONSITE in Washington DC Per Federal contract U.S. Citizenship Required Must be able to pass enhanced FBI background screening (criminal, financial and finger printing) for Public Trust clearance Performance Period: June 2026- Dec , with the possibility of multi-year extension based on performance W-2 or C2C Deadline to apply May 5th PROJECT DESCRIPTION: The IT Security Engineering team is seeking a Senior Cloud Security Specialist with deep expertise in AWS cloud services, cloud-native security tools and services. BACKGROUND: We are seeking a Senior Cloud Security Specialist to support the Security Engineering team within the IT division. This team is responsible for the strategy, design, deployment, and maintenance of effective security solutions in cloud, local, and hybrid environments. REQUIREMENTS: The candidate shall also demonstrate the knowledge and experience below: Required Experience: Minimum 5 years hands-on AWS security experience Personnel Qualifications AWS Certified Security - Specialty (strongly preferred) AWS Certified Solutions Architect - Professional or Associate Demonstrated experience implementing secure, scalable AWS cloud architectures following industry best security practices and security frameworks. Demonstrated federal experience and comprehensive knowledge in adopting and implementing federal cybersecurity requirements, including but not limited to the NIST Cybersecurity Framework, OMB Memorandum M-22-09, NIST SP 800-53 Possess deep analytical, problem-solving, and troubleshooting experience, to independently resolve complex security challenges. Proven ability to provide technical security consultation and advisory services with a proactive approach to identifying potential issues, raising questions, and engaging in open dialogue with team members and stakeholders to ensure security objectives are met. Strong understanding of security concepts and technologies related to Identity and Access Management (IAM), security engineering, network security design, security operations, security architecture, general engineering processes, cloud security, data loss protection, zero trust, DevSecOps and vulnerability management. Technical skills in AWS cloud security, security engineering, DevSecOps, scripting, and Infrastructure-as-code (IaC) Self-motivated and able to work independently Strong attention to detail The Consultant shall deliver, but not limited to, the following: Conduct regular security reviews of cloud infrastructure deployed by engineering teams Evaluate infrastructure-as-code against security standards Review and validate compliance with security policies and best practices Assess adherence to AWS Well-Architected Framework security pillar Identify and document security misconfigurations and non-compliant controls Develop and maintain security posture dashboards Create or update security configuration guides and playbooks Offer technical consultation to engineering teams on secure implementation Implement AWS security controls and services to ensure proper security hardening and other security engineering tasks. Develop and update AWS security configuration standards Conduct security training sessions for engineering teams Present findings and recommendations in team meetings Identify opportunities to automate security assessments Recommend security tooling improvements PLACE OF PERFORMANCE: On-site at FRB locations, Washington, DC CITIZEN STATUS: U.S. Citizenship is required per Federal Contract INTERVIEW: Selected candidates will participate in a phone screening. Those that pass the phone screening may be invited to an in-person interview. The use of video conference tools (e.g., MS Teams or WebEx) can be used in accordance with agency guidelines. Ref:
Data Center Controls Engineer, Covington, Ga
Amazon Data Services, Inc. Covington, Georgia
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the AWS Controls Team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for innovating, deploying, optimizing, and maintaining the automation systems within the data centers. Automation systems consist of building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. The ideal candidate will possess a construction management, mechanical, electrical or technology background that enables them to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business. This role requires valid driver's license and travel domestically and internationally at least 25% of the time. Key job responsibilities • Manage scope of Building Management System (BMS) and Electrical Power Monitoring System (EPMS) for construction of AWS data centers. • Ensure data center controls are deployed in accordance with scope of work (SOW) and specifications. • Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings. • Develop controls bill of material (BOM). • Manage multiple stakeholder deliverables, requirements and navigate difficult situations. • Work under tight project timelines. • Financially manage both construction and service contracts. • Act in a project sponsor/lead capacity. • Provide vendor management. • Develop scope of work for site improvement projects. • Provide technical assistance and support to internal customers during life cycle of the data center. • Perform controls root cause analysis for service of controls for AWS data centers. • Schedule and supervise Quarterly maintenance for BMS and EPMS. • Review controls sequence of operation and provide feedback to design. • Participate in a global on-call schedule. • Grow in technical ability by learning a multitude of different automation platforms. • Develop building automation controls drawings and wiring diagrams. • Size controls valves and damper actuators and select controls devices. • Develop and modify control logic programming. • Develop and modify graphical user interface. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. - 5+ years with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.) PREFERRED QUALIFICATIONS - MS in Engineering (Mechanical, Electrical, Chemical, Controls/Automation) - Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks. - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations. - Experience designing data centers or critical MEP infrastructure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, GA, Covington - 111 100.00 USD annually
10/25/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the AWS Controls Team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for innovating, deploying, optimizing, and maintaining the automation systems within the data centers. Automation systems consist of building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. The ideal candidate will possess a construction management, mechanical, electrical or technology background that enables them to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business. This role requires valid driver's license and travel domestically and internationally at least 25% of the time. Key job responsibilities • Manage scope of Building Management System (BMS) and Electrical Power Monitoring System (EPMS) for construction of AWS data centers. • Ensure data center controls are deployed in accordance with scope of work (SOW) and specifications. • Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings. • Develop controls bill of material (BOM). • Manage multiple stakeholder deliverables, requirements and navigate difficult situations. • Work under tight project timelines. • Financially manage both construction and service contracts. • Act in a project sponsor/lead capacity. • Provide vendor management. • Develop scope of work for site improvement projects. • Provide technical assistance and support to internal customers during life cycle of the data center. • Perform controls root cause analysis for service of controls for AWS data centers. • Schedule and supervise Quarterly maintenance for BMS and EPMS. • Review controls sequence of operation and provide feedback to design. • Participate in a global on-call schedule. • Grow in technical ability by learning a multitude of different automation platforms. • Develop building automation controls drawings and wiring diagrams. • Size controls valves and damper actuators and select controls devices. • Develop and modify control logic programming. • Develop and modify graphical user interface. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. - 5+ years with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.) PREFERRED QUALIFICATIONS - MS in Engineering (Mechanical, Electrical, Chemical, Controls/Automation) - Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks. - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations. - Experience designing data centers or critical MEP infrastructure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, GA, Covington - 111 100.00 USD annually
Cloud Architect
Intersources inc Mundelein, Illinois
Job Description Position: OCI Cloud Infrastructure Architect/Specialist Location : NYC NY Duration: 2 years Job Description: The Cloud Infrastructure Architect/Specialist will provide architecture, engineering, implementation, migration, and operational support for PeopleSoft and its supporting Oracle technologies on Oracle Cloud Infrastructure (OCI). The consultant will be responsible for designing, building, configuring, securing, automating, and supporting highly available OCI environments. The supported technology stack includes PeopleSoft, Oracle WebCenter Content and Imaging Suite, Oracle Identity and Access Management Suite, Oracle SOA Suite, Oracle WebLogic Server, Oracle Database, and Oracle Kubernetes Engine (OKE). The consultant will assess the current on-premises environment, develop and implement the target-state OCI architecture, and support the migration of application, middleware, database, integration, identity-management, and content-management components to OCI. Responsibilities will include configuring OCI compute, storage, networking, load balancing, DNS, identity and access management, security, monitoring, backups, and disaster recovery. The consultant will also design, build, and support OKE clusters and containerized workloads, including cluster networking, ingress, persistent storage, certificates, secrets, monitoring, and security. The position will implement infrastructure automation using Terraform, OCI Resource Manager, Ansible, scripting, Git, and CI/CD pipelines. The consultant will work closely with application development, PeopleSoft administration, database, middleware, network, cybersecurity, cloud, and operations teams. The consultant will participate in architecture reviews, technical workshops, environment builds, migration testing, production cutovers, disaster recovery exercises, performance tuning, troubleshooting, and production support. The consultant will be responsible for developing and maintaining architecture diagrams, technical designs, migration plans, build procedures, configuration documents, operational runbooks, troubleshooting guides, and knowledge-transfer materials. The successful candidate must have extensive experience designing, implementing, or supporting enterprise OCI environments for mission-critical applications. Strong technical knowledge of PeopleSoft, Oracle middleware, OCI networking, Linux, Kubernetes, automation, high availability, security, backup, and disaster recovery is required. OCI professional-level certification is strongly preferred. The consultant must be available to support production implementations, cutovers, disaster recovery exercises, and critical incidents outside normal business hours when required. Minimum of 10 years of cloud, infrastructure engineering, or technical architecture experience. Minimum of three years of hands-on OCI architecture, engineering, or administration experience. Demonstrated experience designing, building, or supporting enterprise OCI environments for mission-critical applications. Experience supporting the migration of PeopleSoft and Oracle middleware workloads to OCI. Strong knowledge of OCI networking, compute, storage, load balancing, IAM, DNS, monitoring, logging, backup, security, and disaster recovery. Experience with Oracle WebCenter Content and Imaging, Oracle Identity and Access Management, Oracle SOA Suite, WebLogic Server, Oracle Database, and OKE. Strong understanding of VCNs, subnets, DRGs, FastConnect, routing, firewalls, network security groups, DNS, TLS certificates, and hybrid-cloud connectivity. Hands-on experience with Kubernetes, containers, OKE, ingress, persistent storage, certificates, and secrets management.
10/25/2026
Full time
Job Description Position: OCI Cloud Infrastructure Architect/Specialist Location : NYC NY Duration: 2 years Job Description: The Cloud Infrastructure Architect/Specialist will provide architecture, engineering, implementation, migration, and operational support for PeopleSoft and its supporting Oracle technologies on Oracle Cloud Infrastructure (OCI). The consultant will be responsible for designing, building, configuring, securing, automating, and supporting highly available OCI environments. The supported technology stack includes PeopleSoft, Oracle WebCenter Content and Imaging Suite, Oracle Identity and Access Management Suite, Oracle SOA Suite, Oracle WebLogic Server, Oracle Database, and Oracle Kubernetes Engine (OKE). The consultant will assess the current on-premises environment, develop and implement the target-state OCI architecture, and support the migration of application, middleware, database, integration, identity-management, and content-management components to OCI. Responsibilities will include configuring OCI compute, storage, networking, load balancing, DNS, identity and access management, security, monitoring, backups, and disaster recovery. The consultant will also design, build, and support OKE clusters and containerized workloads, including cluster networking, ingress, persistent storage, certificates, secrets, monitoring, and security. The position will implement infrastructure automation using Terraform, OCI Resource Manager, Ansible, scripting, Git, and CI/CD pipelines. The consultant will work closely with application development, PeopleSoft administration, database, middleware, network, cybersecurity, cloud, and operations teams. The consultant will participate in architecture reviews, technical workshops, environment builds, migration testing, production cutovers, disaster recovery exercises, performance tuning, troubleshooting, and production support. The consultant will be responsible for developing and maintaining architecture diagrams, technical designs, migration plans, build procedures, configuration documents, operational runbooks, troubleshooting guides, and knowledge-transfer materials. The successful candidate must have extensive experience designing, implementing, or supporting enterprise OCI environments for mission-critical applications. Strong technical knowledge of PeopleSoft, Oracle middleware, OCI networking, Linux, Kubernetes, automation, high availability, security, backup, and disaster recovery is required. OCI professional-level certification is strongly preferred. The consultant must be available to support production implementations, cutovers, disaster recovery exercises, and critical incidents outside normal business hours when required. Minimum of 10 years of cloud, infrastructure engineering, or technical architecture experience. Minimum of three years of hands-on OCI architecture, engineering, or administration experience. Demonstrated experience designing, building, or supporting enterprise OCI environments for mission-critical applications. Experience supporting the migration of PeopleSoft and Oracle middleware workloads to OCI. Strong knowledge of OCI networking, compute, storage, load balancing, IAM, DNS, monitoring, logging, backup, security, and disaster recovery. Experience with Oracle WebCenter Content and Imaging, Oracle Identity and Access Management, Oracle SOA Suite, WebLogic Server, Oracle Database, and OKE. Strong understanding of VCNs, subnets, DRGs, FastConnect, routing, firewalls, network security groups, DNS, TLS certificates, and hybrid-cloud connectivity. Hands-on experience with Kubernetes, containers, OKE, ingress, persistent storage, certificates, and secrets management.
ServiceNow Engagement Lead
Ztek Consulting INC Columbus, Ohio
Job Description Job Description Job Title: ServiceNow Engagement Lead Location: Columbus, OH (Onsite 5 days/week) Employment Type: Long term contract Role Overview: We are seeking a senior-level ServiceNow Engagement Lead to oversee the delivery of complex enterprise solutions for a large-scale public sector project. This individual will serve as the primary bridge between technical delivery teams and senior stakeholders, ensuring that platform implementations align with organizational goals within a highly regulated FedRAMP environment. The ideal candidate will have deep ServiceNow expertise and a proven track record of leading multi-workstream digital transformations (ITSM, ITOM, HRSD, etc.) from inception through value realization. Key Responsibilities: Strategic Delivery: Lead the end-to-end delivery of ServiceNow engagements, managing scope, schedule, budget, and governance for parallel workstreams. Stakeholder Management: Act as the primary point of contact for project leadership, facilitating workshops, steering committee meetings, and regular status reporting. Compliance & Governance: Ensure all platform configurations and architectural decisions adhere to FedRAMP security standards and public sector regulatory requirements. Methodology Leadership: Apply NowCreate or similar Agile/Scrum methodologies to drive successful outcomes, managing sprint planning, backlogs, and RIDAC (Risks, Issues, Decisions, Action Items, and Changes) logs. Cross-Functional Orchestration: Coordinate between Business Analysts, Developers, and Architects to translate complex business requirements into scalable technical solutions. Quality Assurance: Oversee User Acceptance Testing (UAT) and Organizational Change Management (OCM) activities to ensure high adoption rates and client satisfaction. Required Qualifications: Experience: 8+ years of progressive experience in professional services or IT consulting, with at least 5 years specifically dedicated to leading ServiceNow implementations. Technical Depth: Extensive knowledge of the ServiceNow platform across multiple product lines (e.g., ITSM, ITOM, CSM, or SPM). Education: Bachelor's degree in Computer Science, Information Technology, Business, or a related field. Preferred Qualifications: Public Sector Knowledge: Demonstrated experience working with state or local government entities, specifically within a FedRAMP or similarly secured cloud environment. Certifications (Highly Preferred): ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS) in one or more modules Project Management Professional (PMP) or PRINCE2 Certified Scrum Master (CSM) ITIL v4 Foundations or higher Critical Success Factors: Ability to work onsite in Columbus, OH, full-time. Exceptional communication and negotiation skills, with the ability to manage expectations in a sensitive, high-stakes environment. A "hands-on" leadership style with the ability to troubleshoot delivery roadblocks and mentor junior team members.
10/25/2026
Full time
Job Description Job Description Job Title: ServiceNow Engagement Lead Location: Columbus, OH (Onsite 5 days/week) Employment Type: Long term contract Role Overview: We are seeking a senior-level ServiceNow Engagement Lead to oversee the delivery of complex enterprise solutions for a large-scale public sector project. This individual will serve as the primary bridge between technical delivery teams and senior stakeholders, ensuring that platform implementations align with organizational goals within a highly regulated FedRAMP environment. The ideal candidate will have deep ServiceNow expertise and a proven track record of leading multi-workstream digital transformations (ITSM, ITOM, HRSD, etc.) from inception through value realization. Key Responsibilities: Strategic Delivery: Lead the end-to-end delivery of ServiceNow engagements, managing scope, schedule, budget, and governance for parallel workstreams. Stakeholder Management: Act as the primary point of contact for project leadership, facilitating workshops, steering committee meetings, and regular status reporting. Compliance & Governance: Ensure all platform configurations and architectural decisions adhere to FedRAMP security standards and public sector regulatory requirements. Methodology Leadership: Apply NowCreate or similar Agile/Scrum methodologies to drive successful outcomes, managing sprint planning, backlogs, and RIDAC (Risks, Issues, Decisions, Action Items, and Changes) logs. Cross-Functional Orchestration: Coordinate between Business Analysts, Developers, and Architects to translate complex business requirements into scalable technical solutions. Quality Assurance: Oversee User Acceptance Testing (UAT) and Organizational Change Management (OCM) activities to ensure high adoption rates and client satisfaction. Required Qualifications: Experience: 8+ years of progressive experience in professional services or IT consulting, with at least 5 years specifically dedicated to leading ServiceNow implementations. Technical Depth: Extensive knowledge of the ServiceNow platform across multiple product lines (e.g., ITSM, ITOM, CSM, or SPM). Education: Bachelor's degree in Computer Science, Information Technology, Business, or a related field. Preferred Qualifications: Public Sector Knowledge: Demonstrated experience working with state or local government entities, specifically within a FedRAMP or similarly secured cloud environment. Certifications (Highly Preferred): ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS) in one or more modules Project Management Professional (PMP) or PRINCE2 Certified Scrum Master (CSM) ITIL v4 Foundations or higher Critical Success Factors: Ability to work onsite in Columbus, OH, full-time. Exceptional communication and negotiation skills, with the ability to manage expectations in a sensitive, high-stakes environment. A "hands-on" leadership style with the ability to troubleshoot delivery roadblocks and mentor junior team members.
ServiceNow Vulnerability Response Specialist
InstantServe LLC Rockville, Maryland
Job Description Location: Rockville, MD (Hybrid - 3 days onsite and 2 days remote) Position Summary The ServiceNow SecDevOps Specialist supports cybersecurity operations by maintaining ServiceNow Vulnerability Response, security-tool integrations, vulnerability automation, and providing secondary SOC alert triage. Key Responsibilities Maintain ServiceNow Vulnerability Response (VR) workflows, dashboards, assignment rules, and vulnerability records. Troubleshoot Tenable/Invicti integrations and CMDB data issues. Support security integrations, workflow enhancements, and automation. Assist with Splunk alert triage, escalation, and alert tuning. Maintain technical documentation and support knowledge transfer. Desired Experience ServiceNow Vulnerability Response and vulnerability management. Tenable/Invicti, CMDB, integrations, and troubleshooting. Basic scripting, APIs, automation, and SIEM tools. Strong documentation and communication skills.
10/25/2026
Full time
Job Description Location: Rockville, MD (Hybrid - 3 days onsite and 2 days remote) Position Summary The ServiceNow SecDevOps Specialist supports cybersecurity operations by maintaining ServiceNow Vulnerability Response, security-tool integrations, vulnerability automation, and providing secondary SOC alert triage. Key Responsibilities Maintain ServiceNow Vulnerability Response (VR) workflows, dashboards, assignment rules, and vulnerability records. Troubleshoot Tenable/Invicti integrations and CMDB data issues. Support security integrations, workflow enhancements, and automation. Assist with Splunk alert triage, escalation, and alert tuning. Maintain technical documentation and support knowledge transfer. Desired Experience ServiceNow Vulnerability Response and vulnerability management. Tenable/Invicti, CMDB, integrations, and troubleshooting. Basic scripting, APIs, automation, and SIEM tools. Strong documentation and communication skills.
Data Analyst
AARATECH Mundelein, Illinois
Job Description Company: Aaratech Inc. Employment Type: Full-Time, W2 (deployed to client projects) Experience: 2-4 years Compensation: $65,000 - $75,000 per year Work Mode: On-Site / Hybrid Work Authorization At this time, we are only able to consider candidates who are authorized to work in the United States without sponsorship. Why This Role? Your dashboards can improve patient outcomes. Healthcare analytics is one of the most stable, fastest-growing corners of data - and analysts who know claims, clinical, and quality data are in constant demand across payers and providers. Job Summary Aaratech Inc. is seeking a Data Analyst - Healthcare to transform clinical, claims, and operational data into insight. You will build quality and utilization reporting, support value-based care analytics, and deliver findings that improve patient outcomes and operational efficiency - always within HIPAA compliance. Key Responsibilities Gather, clean, and analyze clinical, claims, and operational healthcare datasets using SQL and Python. Design and maintain dashboards in Power BI or Tableau for utilization, cost of care, and quality measures. Support quality reporting programs - HEDIS, CMS Stars, and value-based care metrics. Analyze claims (837/835), eligibility, and EHR/EMR data to identify cost drivers and care gaps. Ensure all data handling complies with HIPAA and organizational privacy/security requirements. Collaborate with clinical, operations, and IT teams to support data-driven decisions. Present analytical findings and recommendations to stakeholders. Qualifications Bachelor's degree in Data Science, Computer Science, Information Technology, Business Analytics, or a related field. 2-4 years of experience as a Data Analyst, preferably in healthcare (provider, payer, or health-tech). Strong, hands-on SQL skills - complex joins, window functions, CTEs, and query optimization. Proficiency with Power BI or Tableau, plus advanced Microsoft Excel (Power Query, pivot tables, advanced formulas). Hands-on experience with healthcare data - claims, clinical, EHR/EMR, or quality reporting. Strong analytical, data-storytelling, and stakeholder-communication skills. Tools & Technologies You Will Use Analytics & querying: SQL (SQL Server, Oracle), Python (pandas, NumPy) or R. BI & visualization: Power BI (DAX, Power Query), Tableau, Excel. Healthcare data & standards: HL7, FHIR, ICD-10, CPT/HCPCS, 837/835 claims formats. Domain systems: Epic (Clarity/Caboodle), Cerner, or other EHR reporting environments; cloud platforms such as Snowflake or Azure health data services. Preferred Skills Knowledge of HEDIS, CMS Stars, risk adjustment (HCC), or population-health analytics. Experience with SSRS or automated reporting pipelines. Familiarity with statistical analysis for outcomes or utilization studies. Certifications such as Microsoft PL-300, Tableau Desktop Specialist, CHDA, or Google Data Analytics Professional Certificate are a plus. About Aaratech Inc. Aaratech Inc. is a technology-driven organization delivering innovative solutions across cybersecurity, data & analytics, healthcare, and enterprise domains. We are committed to helping organizations transform data into actionable insights through advanced analytics, modern technologies, and data-driven innovation.
10/25/2026
Full time
Job Description Company: Aaratech Inc. Employment Type: Full-Time, W2 (deployed to client projects) Experience: 2-4 years Compensation: $65,000 - $75,000 per year Work Mode: On-Site / Hybrid Work Authorization At this time, we are only able to consider candidates who are authorized to work in the United States without sponsorship. Why This Role? Your dashboards can improve patient outcomes. Healthcare analytics is one of the most stable, fastest-growing corners of data - and analysts who know claims, clinical, and quality data are in constant demand across payers and providers. Job Summary Aaratech Inc. is seeking a Data Analyst - Healthcare to transform clinical, claims, and operational data into insight. You will build quality and utilization reporting, support value-based care analytics, and deliver findings that improve patient outcomes and operational efficiency - always within HIPAA compliance. Key Responsibilities Gather, clean, and analyze clinical, claims, and operational healthcare datasets using SQL and Python. Design and maintain dashboards in Power BI or Tableau for utilization, cost of care, and quality measures. Support quality reporting programs - HEDIS, CMS Stars, and value-based care metrics. Analyze claims (837/835), eligibility, and EHR/EMR data to identify cost drivers and care gaps. Ensure all data handling complies with HIPAA and organizational privacy/security requirements. Collaborate with clinical, operations, and IT teams to support data-driven decisions. Present analytical findings and recommendations to stakeholders. Qualifications Bachelor's degree in Data Science, Computer Science, Information Technology, Business Analytics, or a related field. 2-4 years of experience as a Data Analyst, preferably in healthcare (provider, payer, or health-tech). Strong, hands-on SQL skills - complex joins, window functions, CTEs, and query optimization. Proficiency with Power BI or Tableau, plus advanced Microsoft Excel (Power Query, pivot tables, advanced formulas). Hands-on experience with healthcare data - claims, clinical, EHR/EMR, or quality reporting. Strong analytical, data-storytelling, and stakeholder-communication skills. Tools & Technologies You Will Use Analytics & querying: SQL (SQL Server, Oracle), Python (pandas, NumPy) or R. BI & visualization: Power BI (DAX, Power Query), Tableau, Excel. Healthcare data & standards: HL7, FHIR, ICD-10, CPT/HCPCS, 837/835 claims formats. Domain systems: Epic (Clarity/Caboodle), Cerner, or other EHR reporting environments; cloud platforms such as Snowflake or Azure health data services. Preferred Skills Knowledge of HEDIS, CMS Stars, risk adjustment (HCC), or population-health analytics. Experience with SSRS or automated reporting pipelines. Familiarity with statistical analysis for outcomes or utilization studies. Certifications such as Microsoft PL-300, Tableau Desktop Specialist, CHDA, or Google Data Analytics Professional Certificate are a plus. About Aaratech Inc. Aaratech Inc. is a technology-driven organization delivering innovative solutions across cybersecurity, data & analytics, healthcare, and enterprise domains. We are committed to helping organizations transform data into actionable insights through advanced analytics, modern technologies, and data-driven innovation.
Information Technology Support Specialist
Dexian Meridian, Idaho
Job Description Job Title: IT Support Specialist Pay Range - $25/hr-$27/hr Location: Meridian, ID Duration: 6 Months Contract Job Description: Our IT Support Specialists provide a central focal point to resolve problems for internal/external customers related to personal computers, network operating systems, server access, software applications, and telecommunications. Track, research, diagnose and fix problems in a timely manner to minimize customer down time. Provide quality customer service and technical support for all customers. This position is on-site at our Meridian, Idaho campus, Monday-Friday 7am-4pm (40 hours) Required Experience: 1-2/+ years relevant experience, such as problem/issue tracking application, working with microcomputers, WAN and LAN equipment, etc., as well as: Provides support to employees or internal customers in resolving complex or escalated technology issues Assembles statistical and management reports for activity reporting and trend analysis Maintains documentation pertaining to warranties and instructional guides for computer hardware Creates and maintains training materials pertaining to computer troubleshooting and usage Knowledge of: MS Office applications MS Active Directory MS Exchange Local and wide area networking Ms & Mac operating systems; iOS, iPadOS Skills: Hardware and software troubleshooting skills Customer service & Interpersonal Written and verbal communication Ability to: Lift/move a variety of microcomputer components Install, configure and evaluate microcomputer hardware and software Handle various tasks and deal with changing priorities Preferred qualifications: Experience in helpdesk/call center environment Experience with root cause analysis and problem resolution methodologies Experience managing small to medium projects Experience in scripting, coding and/or other dev familiarity Degree in Computer Information Systems or related IT field, or other industry-related certification(s) such as CompTIA A+ or Network+ Your day may look like: Ensure timely recognition, isolation and resolution to support calls from employees and prioritize calls to ensure proper resources are assigned and downtime is minimized Coordinate escalation of problem resolution with customer and responsible party (or parties). Report violations of company or department standard procedures/policies to management. Maintain knowledge base for resolutions to common problems and support documentation for IT systems. Act as a resource for other departmental desktop support specialists. Provide technical support to questions from customers, to include but not limited to the following: personal Computer (PC) hardware issues, laptop and/or iPad issues, inquiries related to network security, customer questions on specific PC-related software products, and telephone related issues. Manage and maintain issue/problem tracking application and work center documentation. Oversee maintenance of the system configuration database for all PC hardware and printer changes. Act as liaison between IT and all levels of the organization, including senior management as needed. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit
10/25/2026
Full time
Job Description Job Title: IT Support Specialist Pay Range - $25/hr-$27/hr Location: Meridian, ID Duration: 6 Months Contract Job Description: Our IT Support Specialists provide a central focal point to resolve problems for internal/external customers related to personal computers, network operating systems, server access, software applications, and telecommunications. Track, research, diagnose and fix problems in a timely manner to minimize customer down time. Provide quality customer service and technical support for all customers. This position is on-site at our Meridian, Idaho campus, Monday-Friday 7am-4pm (40 hours) Required Experience: 1-2/+ years relevant experience, such as problem/issue tracking application, working with microcomputers, WAN and LAN equipment, etc., as well as: Provides support to employees or internal customers in resolving complex or escalated technology issues Assembles statistical and management reports for activity reporting and trend analysis Maintains documentation pertaining to warranties and instructional guides for computer hardware Creates and maintains training materials pertaining to computer troubleshooting and usage Knowledge of: MS Office applications MS Active Directory MS Exchange Local and wide area networking Ms & Mac operating systems; iOS, iPadOS Skills: Hardware and software troubleshooting skills Customer service & Interpersonal Written and verbal communication Ability to: Lift/move a variety of microcomputer components Install, configure and evaluate microcomputer hardware and software Handle various tasks and deal with changing priorities Preferred qualifications: Experience in helpdesk/call center environment Experience with root cause analysis and problem resolution methodologies Experience managing small to medium projects Experience in scripting, coding and/or other dev familiarity Degree in Computer Information Systems or related IT field, or other industry-related certification(s) such as CompTIA A+ or Network+ Your day may look like: Ensure timely recognition, isolation and resolution to support calls from employees and prioritize calls to ensure proper resources are assigned and downtime is minimized Coordinate escalation of problem resolution with customer and responsible party (or parties). Report violations of company or department standard procedures/policies to management. Maintain knowledge base for resolutions to common problems and support documentation for IT systems. Act as a resource for other departmental desktop support specialists. Provide technical support to questions from customers, to include but not limited to the following: personal Computer (PC) hardware issues, laptop and/or iPad issues, inquiries related to network security, customer questions on specific PC-related software products, and telephone related issues. Manage and maintain issue/problem tracking application and work center documentation. Oversee maintenance of the system configuration database for all PC hardware and printer changes. Act as liaison between IT and all levels of the organization, including senior management as needed. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit
Desktop Support Technician
Dexian Meridian, Idaho
Job Description Job Title: IT Support Specialists Duration: 6 Month Contract Location: Meridian Idaho 83642 Pay range - $25 to $27/hr. on w2 Monday-Friday 7am-4pm Job Opportunity Our IT Support Specialists provide a central focal point to resolve problems for internal/external customers related to personal computers, network operating systems, server access, software applications, and telecommunications. Track, research, diagnose and fix problems in a timely manner to minimize customer down time. Provide quality customer service and technical support for all customers. This position is on-site at our Meridian, Idaho campus, Monday-Friday 7am-4pm (40 hours) Required Experience : 1-2/+ years relevant experience, such as problem/issue tracking application, working with microcomputers, WAN and LAN equipment, etc., as well as: Provides support to employees or internal customers in resolving complex or escalated technology issues Assembles statistical and management reports for activity reporting and trend analysis Maintains documentation pertaining to warranties and instructional guides for computer hardware Creates and maintains training materials pertaining to computer troubleshooting and usage Knowledge of: MS Office applications MS Active Directory MS Exchange Local and wide area networking Microsoft & Mac operating systems; iOS, iPadOS Skills: Hardware and software troubleshooting skills Customer service & Interpersonal Written and verbal communication Ability to: Lift/move a variety of microcomputer components Install, configure and evaluate microcomputer hardware and software Handle various tasks and deal with changing priorities Preferred qualifications: Experience in helpdesk/call center environment Experience with root cause analysis and problem resolution methodologies Experience managing small to medium projects Experience in scripting, coding and/or other dev familiarity Degree in Computer Information Systems or related IT field, or other industry-related certification(s) such as CompTIA A+ or Network+ Your day may look like: Ensure timely recognition, isolation and resolution to support calls from Client employees and prioritize calls to ensure proper resources are assigned and downtime is minimized. Coordinate escalation of problem resolution with customer and responsible party (or parties). Report violations of company or department standard procedures/policies to management. Maintain knowledge base for resolutions to common problems and support documentation for IT systems. Act as a resource for other departmental desktop support specialists. Provide technical support to questions from customers, to include but not limited to the following: personal Computer (PC) hardware issues, laptop and/or iPad issues, inquiries related to network security, customer questions on specific PC-related software products, and telephone related issues. Manage and maintain issue/problem tracking application and work center documentation. Oversee maintenance of the system configuration database for all PC hardware and printer changes. Act as liaison between IT and all levels of the organization, including senior management as needed. Reasonable accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
10/25/2026
Full time
Job Description Job Title: IT Support Specialists Duration: 6 Month Contract Location: Meridian Idaho 83642 Pay range - $25 to $27/hr. on w2 Monday-Friday 7am-4pm Job Opportunity Our IT Support Specialists provide a central focal point to resolve problems for internal/external customers related to personal computers, network operating systems, server access, software applications, and telecommunications. Track, research, diagnose and fix problems in a timely manner to minimize customer down time. Provide quality customer service and technical support for all customers. This position is on-site at our Meridian, Idaho campus, Monday-Friday 7am-4pm (40 hours) Required Experience : 1-2/+ years relevant experience, such as problem/issue tracking application, working with microcomputers, WAN and LAN equipment, etc., as well as: Provides support to employees or internal customers in resolving complex or escalated technology issues Assembles statistical and management reports for activity reporting and trend analysis Maintains documentation pertaining to warranties and instructional guides for computer hardware Creates and maintains training materials pertaining to computer troubleshooting and usage Knowledge of: MS Office applications MS Active Directory MS Exchange Local and wide area networking Microsoft & Mac operating systems; iOS, iPadOS Skills: Hardware and software troubleshooting skills Customer service & Interpersonal Written and verbal communication Ability to: Lift/move a variety of microcomputer components Install, configure and evaluate microcomputer hardware and software Handle various tasks and deal with changing priorities Preferred qualifications: Experience in helpdesk/call center environment Experience with root cause analysis and problem resolution methodologies Experience managing small to medium projects Experience in scripting, coding and/or other dev familiarity Degree in Computer Information Systems or related IT field, or other industry-related certification(s) such as CompTIA A+ or Network+ Your day may look like: Ensure timely recognition, isolation and resolution to support calls from Client employees and prioritize calls to ensure proper resources are assigned and downtime is minimized. Coordinate escalation of problem resolution with customer and responsible party (or parties). Report violations of company or department standard procedures/policies to management. Maintain knowledge base for resolutions to common problems and support documentation for IT systems. Act as a resource for other departmental desktop support specialists. Provide technical support to questions from customers, to include but not limited to the following: personal Computer (PC) hardware issues, laptop and/or iPad issues, inquiries related to network security, customer questions on specific PC-related software products, and telephone related issues. Manage and maintain issue/problem tracking application and work center documentation. Oversee maintenance of the system configuration database for all PC hardware and printer changes. Act as liaison between IT and all levels of the organization, including senior management as needed. Reasonable accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Desktop Support Technician
Pomeroy Miami, Florida
Job Description Desktop Support Specialist Location: Doral, FL Schedule: Monday-Friday, 8:00 AM-5:00 PM Additional Availability: Rotating on-call support for nights and weekends Start Date: Immediate Position Summary We are seeking a Desktop Support Specialist to provide hands-on technical support for end users, including hardware, software applications, and general IT-related issues. This role requires strong troubleshooting skills, excellent customer service, and the ability to deliver high-touch support to VIP users, including senior executives. The ideal candidate has experience resolving technical incidents, managing escalations, supporting IT infrastructure, and working in a fast-paced environment. Flexibility to support business-critical operations outside standard business hours is required. Key Responsibilities Provide deskside technical support for hardware, software applications, peripherals, and general end-user technology issues. Deliver high-touch, high-priority technical support to VIP users, including senior executives. Diagnose and resolve technical incidents independently, escalating complex issues to the appropriate support teams when necessary. Coordinate and manage escalations across multiple technical support levels to ensure timely resolution. Identify recurring technical issues and recommend solutions to prevent future incidents. Implement and verify system changes, updates, patches, and security measures in accordance with established policies. Monitor patch compliance and help maintain accurate IT asset and configuration records. Support IT infrastructure initiatives, technical projects, and service improvement efforts. Follow established IT service management processes and procedures. Communicate technical information clearly to users, support teams, and stakeholders at all levels. Collaborate with cross-functional technical teams to resolve complex issues and maintain service quality. Participate in a rotating on-call schedule to support after-hours incidents and business-critical operations. Required Qualifications At least 2 years of experience in desktop support, deskside technical support, or a related IT support role. Hands-on experience troubleshooting hardware, software applications, and end-user technology issues. Exposure to network and server infrastructure. Experience providing customer-facing technical support, preferably in a high-priority or executive support environment. Strong problem-solving, incident resolution, and escalation management skills. Excellent verbal and written communication skills, with the ability to work effectively with users at all organizational levels. Ability to work independently while collaborating with technical teams to resolve complex issues. Familiarity with IT service management (ITSM) and ITIL processes. Ability to work rotating on-call hours, including nights and weekends, as required to support 24x7 operations. Preferred Qualifications Bachelor's degree in Computer Science, Engineering, Business, or a related field, or equivalent professional experience. ITIL Foundation certification or other relevant IT certifications. Experience with change management, patch management, security compliance, and configuration management. Experience supporting complex IT environments and participating in technical projects or service improvement initiatives. Work Environment and Schedule This is an on-site opportunity based in Doral, Florida. The standard schedule is Monday through Friday, 8:00 AM to 5:00 PM, with rotating on-call availability for nights and weekends. Candidates must be comfortable providing responsive technical support outside normal business hours when needed.
10/25/2026
Full time
Job Description Desktop Support Specialist Location: Doral, FL Schedule: Monday-Friday, 8:00 AM-5:00 PM Additional Availability: Rotating on-call support for nights and weekends Start Date: Immediate Position Summary We are seeking a Desktop Support Specialist to provide hands-on technical support for end users, including hardware, software applications, and general IT-related issues. This role requires strong troubleshooting skills, excellent customer service, and the ability to deliver high-touch support to VIP users, including senior executives. The ideal candidate has experience resolving technical incidents, managing escalations, supporting IT infrastructure, and working in a fast-paced environment. Flexibility to support business-critical operations outside standard business hours is required. Key Responsibilities Provide deskside technical support for hardware, software applications, peripherals, and general end-user technology issues. Deliver high-touch, high-priority technical support to VIP users, including senior executives. Diagnose and resolve technical incidents independently, escalating complex issues to the appropriate support teams when necessary. Coordinate and manage escalations across multiple technical support levels to ensure timely resolution. Identify recurring technical issues and recommend solutions to prevent future incidents. Implement and verify system changes, updates, patches, and security measures in accordance with established policies. Monitor patch compliance and help maintain accurate IT asset and configuration records. Support IT infrastructure initiatives, technical projects, and service improvement efforts. Follow established IT service management processes and procedures. Communicate technical information clearly to users, support teams, and stakeholders at all levels. Collaborate with cross-functional technical teams to resolve complex issues and maintain service quality. Participate in a rotating on-call schedule to support after-hours incidents and business-critical operations. Required Qualifications At least 2 years of experience in desktop support, deskside technical support, or a related IT support role. Hands-on experience troubleshooting hardware, software applications, and end-user technology issues. Exposure to network and server infrastructure. Experience providing customer-facing technical support, preferably in a high-priority or executive support environment. Strong problem-solving, incident resolution, and escalation management skills. Excellent verbal and written communication skills, with the ability to work effectively with users at all organizational levels. Ability to work independently while collaborating with technical teams to resolve complex issues. Familiarity with IT service management (ITSM) and ITIL processes. Ability to work rotating on-call hours, including nights and weekends, as required to support 24x7 operations. Preferred Qualifications Bachelor's degree in Computer Science, Engineering, Business, or a related field, or equivalent professional experience. ITIL Foundation certification or other relevant IT certifications. Experience with change management, patch management, security compliance, and configuration management. Experience supporting complex IT environments and participating in technical projects or service improvement initiatives. Work Environment and Schedule This is an on-site opportunity based in Doral, Florida. The standard schedule is Monday through Friday, 8:00 AM to 5:00 PM, with rotating on-call availability for nights and weekends. Candidates must be comfortable providing responsive technical support outside normal business hours when needed.
Client Technology Lead - Data, Analytics & AI
Avinyaa Technologies, LLC. Edison, New Jersey
Job Description Position: Client Technology Lead - Data, Analytics & AI Work Location: Edison, New Jersey, or nearby location Employment Type: Full time Visa: US citizens and Green Card holders only. No Visa Sponsorship Available. Travel: Travel to client locations based on portfolio needs Job Family: Data, Analytics & AI / Client Delivery / Consulting Role Model: Onsite, client-facing, multi-account Purpose of the Position: The Client Technology Lead - Data, Analytics & AI will serve as the onsite technical delivery anchor across a portfolio of client accounts. The role is designed for a practical, client-facing technology professional who can coordinate delivery, contribute meaningfully to technical conversations, and translate loosely defined needs into executable work. The individual will connect client stakeholders with distributed delivery teams, support discovery and assessment exercises, prepare estimates, and step in hands-on when needed to validate a solution, dashboard, data flow, semantic model, or rapid proof of concept. This is not a deep specialist role across every technology. Success requires broad technical credibility, sound delivery judgment, commercial awareness, and the ability to bring the right specialist into the conversation when deeper expertise is required. Primary Role Outcomes: Provide a dependable onsite point of ownership for technical coordination and day-to-day delivery alignment across multiple accounts. Contribute credibly to client conversations across data engineering, analytics and BI (including semantic models), and AI (including GenAI and agentic AI). Convert client asks into structured requirements, solution options, effort estimates, assumptions, dependencies, and next steps. Run focused discovery and assessment exercises and produce clear findings, recommendations, roadmaps, and work packages. Demonstrate ideas quickly through lightweight POCs or POVs, independently or with support from specialist teams. Improve continuity between client conversations, solutioning, estimation, mobilization, and offshore execution. Key Result Areas and Activities 1. Onsite Delivery Anchor and Coordination Act as the onsite coordination point between client stakeholders, account leadership, and distributed delivery teams. Drive clarity around priorities, requirements, decisions, dependencies, risks, and next actions, ensuring timely closure and escalation where required. Maintain continuity between client discussions and delivery execution, so teams understand both the requirement and the underlying business objective. 2. Technical Participation Across Data, Analytics and AI Participate effectively in requirement, design, solution, and delivery discussions across data engineering, analytics and BI (including semantic models), and AI (including GenAI and agentic AI). Understand data platforms, pipelines, reporting ecosystems, semantic models, dashboards, APIs, and modern AI capabilities well enough to ask the right questions, identify gaps, and evaluate trade-offs. Bring in capability specialists when deeper expertise is required while continuing to retain ownership of client context and solution progression. 3. Discovery, Consulting and Assessments Plan and facilitate discovery workshops with business and technology stakeholders to understand priorities, pain points, constraints, and opportunities. Assess current-state processes, data landscapes, reporting ecosystems, and technology environments, synthesizing findings into actionable recommendations. Produce concise findings, roadmaps, recommendations, and next-step work packages suitable for both business and technical audiences. 4. Solution Shaping and Estimation Translate client needs into practical solution approaches, deliverables, assumptions, risks, dependencies, and work packages. Prepare and validate estimates, staffing approaches, timelines, and implementation considerations in collaboration with delivery and capability teams. Build or coordinate lightweight POCs, POVs, demonstrations, and validation exercises where required to make proposed approaches tangible and support client decision-making. 5. Multi-Account and Client Communication Work across multiple client accounts based on delivery priorities, opportunity value, and portfolio needs. Build trusted relationships with business stakeholders, technology leaders, product owners, and delivery teams through responsiveness, clarity, and sound judgment. Maintain an operational view of active initiatives, client priorities, risks, opportunities, and next actions across the portfolio. Experience, Skills and Personal Attributes 8+ years of experience across data, analytics, AI, solutioning, consulting, or technology delivery roles with meaningful client-facing responsibility. Broad understanding of data engineering concepts, including ingestion, ETL/ELT, orchestration, data modeling, APIs, cloud data platforms, warehouses or lakehouses, security, and operational considerations. Strong understanding of analytics and BI ecosystems, including KPIs, reporting, dashboards, dimensional models, semantic models, reusable business logic, governance, and self-service analytics. Practical understanding of AI capabilities, including machine learning, GenAI, retrieval-augmented generation, agentic AI, responsible AI, and production considerations. Experience contributing to discovery workshops, assessments, solution definition, estimation exercises, proposals, mobilization, and delivery planning. Hands-on capability to review data, SQL, dashboards, semantic models, notebooks, technical artifacts, prototypes, and proof-of-concept solutions when required. Exposure to modern ecosystems such as Azure, AWS, GCP, Databricks, Snowflake, Microsoft Fabric, Power BI, Tableau, or comparable platforms. Experience in retail, consumer, supply chain, merchandising, customer, finance, or enterprise operations use cases is preferred. Street-smart and situationally aware, with the ability to navigate stakeholder dynamics and move conversations toward practical outcomes. Commercially aware and capable of balancing client expectations, delivery feasibility, timeline, scope, team shape, and cost considerations. Hands-on and resourceful, with the willingness to inspect details, test an idea, or build a lightweight prototype when needed. Comfortable operating in ambiguous situations while bringing structure, clarity, and momentum to discussions and engagements. Low ego and high ownership, with the ability to coordinate across teams and remain accountable through closure. Ability to travel and operate across multiple client accounts and time zones. Qualifications Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, Data Science, or a related discipline, or equivalent professional experience. Authorization to work in the United States and ability to be based in the Edison, New Jersey area or within practical commuting distance.
10/25/2026
Full time
Job Description Position: Client Technology Lead - Data, Analytics & AI Work Location: Edison, New Jersey, or nearby location Employment Type: Full time Visa: US citizens and Green Card holders only. No Visa Sponsorship Available. Travel: Travel to client locations based on portfolio needs Job Family: Data, Analytics & AI / Client Delivery / Consulting Role Model: Onsite, client-facing, multi-account Purpose of the Position: The Client Technology Lead - Data, Analytics & AI will serve as the onsite technical delivery anchor across a portfolio of client accounts. The role is designed for a practical, client-facing technology professional who can coordinate delivery, contribute meaningfully to technical conversations, and translate loosely defined needs into executable work. The individual will connect client stakeholders with distributed delivery teams, support discovery and assessment exercises, prepare estimates, and step in hands-on when needed to validate a solution, dashboard, data flow, semantic model, or rapid proof of concept. This is not a deep specialist role across every technology. Success requires broad technical credibility, sound delivery judgment, commercial awareness, and the ability to bring the right specialist into the conversation when deeper expertise is required. Primary Role Outcomes: Provide a dependable onsite point of ownership for technical coordination and day-to-day delivery alignment across multiple accounts. Contribute credibly to client conversations across data engineering, analytics and BI (including semantic models), and AI (including GenAI and agentic AI). Convert client asks into structured requirements, solution options, effort estimates, assumptions, dependencies, and next steps. Run focused discovery and assessment exercises and produce clear findings, recommendations, roadmaps, and work packages. Demonstrate ideas quickly through lightweight POCs or POVs, independently or with support from specialist teams. Improve continuity between client conversations, solutioning, estimation, mobilization, and offshore execution. Key Result Areas and Activities 1. Onsite Delivery Anchor and Coordination Act as the onsite coordination point between client stakeholders, account leadership, and distributed delivery teams. Drive clarity around priorities, requirements, decisions, dependencies, risks, and next actions, ensuring timely closure and escalation where required. Maintain continuity between client discussions and delivery execution, so teams understand both the requirement and the underlying business objective. 2. Technical Participation Across Data, Analytics and AI Participate effectively in requirement, design, solution, and delivery discussions across data engineering, analytics and BI (including semantic models), and AI (including GenAI and agentic AI). Understand data platforms, pipelines, reporting ecosystems, semantic models, dashboards, APIs, and modern AI capabilities well enough to ask the right questions, identify gaps, and evaluate trade-offs. Bring in capability specialists when deeper expertise is required while continuing to retain ownership of client context and solution progression. 3. Discovery, Consulting and Assessments Plan and facilitate discovery workshops with business and technology stakeholders to understand priorities, pain points, constraints, and opportunities. Assess current-state processes, data landscapes, reporting ecosystems, and technology environments, synthesizing findings into actionable recommendations. Produce concise findings, roadmaps, recommendations, and next-step work packages suitable for both business and technical audiences. 4. Solution Shaping and Estimation Translate client needs into practical solution approaches, deliverables, assumptions, risks, dependencies, and work packages. Prepare and validate estimates, staffing approaches, timelines, and implementation considerations in collaboration with delivery and capability teams. Build or coordinate lightweight POCs, POVs, demonstrations, and validation exercises where required to make proposed approaches tangible and support client decision-making. 5. Multi-Account and Client Communication Work across multiple client accounts based on delivery priorities, opportunity value, and portfolio needs. Build trusted relationships with business stakeholders, technology leaders, product owners, and delivery teams through responsiveness, clarity, and sound judgment. Maintain an operational view of active initiatives, client priorities, risks, opportunities, and next actions across the portfolio. Experience, Skills and Personal Attributes 8+ years of experience across data, analytics, AI, solutioning, consulting, or technology delivery roles with meaningful client-facing responsibility. Broad understanding of data engineering concepts, including ingestion, ETL/ELT, orchestration, data modeling, APIs, cloud data platforms, warehouses or lakehouses, security, and operational considerations. Strong understanding of analytics and BI ecosystems, including KPIs, reporting, dashboards, dimensional models, semantic models, reusable business logic, governance, and self-service analytics. Practical understanding of AI capabilities, including machine learning, GenAI, retrieval-augmented generation, agentic AI, responsible AI, and production considerations. Experience contributing to discovery workshops, assessments, solution definition, estimation exercises, proposals, mobilization, and delivery planning. Hands-on capability to review data, SQL, dashboards, semantic models, notebooks, technical artifacts, prototypes, and proof-of-concept solutions when required. Exposure to modern ecosystems such as Azure, AWS, GCP, Databricks, Snowflake, Microsoft Fabric, Power BI, Tableau, or comparable platforms. Experience in retail, consumer, supply chain, merchandising, customer, finance, or enterprise operations use cases is preferred. Street-smart and situationally aware, with the ability to navigate stakeholder dynamics and move conversations toward practical outcomes. Commercially aware and capable of balancing client expectations, delivery feasibility, timeline, scope, team shape, and cost considerations. Hands-on and resourceful, with the willingness to inspect details, test an idea, or build a lightweight prototype when needed. Comfortable operating in ambiguous situations while bringing structure, clarity, and momentum to discussions and engagements. Low ego and high ownership, with the ability to coordinate across teams and remain accountable through closure. Ability to travel and operate across multiple client accounts and time zones. Qualifications Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, Data Science, or a related discipline, or equivalent professional experience. Authorization to work in the United States and ability to be based in the Edison, New Jersey area or within practical commuting distance.
Desktop Systems Specialist
Dew Software Phoenix, Arizona
Job Description Hiring: Desktop Systems Specialist - CW ? Location: Phoenix, Arizona (Onsite) ? Pay Rate: Up to $27/hour ? Job Type: Contract (CW) We are looking for a customer-focused and technically skilled Desktop Systems Specialist to provide day-to-day IT support, troubleshoot technical issues, and maintain reliable desktop systems and IT infrastructure. Required Skills - Desktop Systems Specialist Strong technical troubleshooting skills in desktop support, hardware, software, and endpoint issues. Excellent customer service, communication, and problem-solving skills. Hands-on experience with desktop systems, workstations, operating systems, and peripheral devices. Familiarity with ServiceNow or other IT ticketing and ITSM tools. Knowledge of IT asset management, inventory tracking, and documentation. Understanding of network connectivity and basic network troubleshooting (LAN/WAN, TCP/IP, DNS, DHCP). Knowledge of user account management, password administration, data integrity, and endpoint security. Ability to manage incidents, prioritize service requests, and meet support SLAs. Strong organizational skills and attention to IT operational procedures and compliance. Ability to communicate technical information effectively to technical and nontechnical users.
10/25/2026
Full time
Job Description Hiring: Desktop Systems Specialist - CW ? Location: Phoenix, Arizona (Onsite) ? Pay Rate: Up to $27/hour ? Job Type: Contract (CW) We are looking for a customer-focused and technically skilled Desktop Systems Specialist to provide day-to-day IT support, troubleshoot technical issues, and maintain reliable desktop systems and IT infrastructure. Required Skills - Desktop Systems Specialist Strong technical troubleshooting skills in desktop support, hardware, software, and endpoint issues. Excellent customer service, communication, and problem-solving skills. Hands-on experience with desktop systems, workstations, operating systems, and peripheral devices. Familiarity with ServiceNow or other IT ticketing and ITSM tools. Knowledge of IT asset management, inventory tracking, and documentation. Understanding of network connectivity and basic network troubleshooting (LAN/WAN, TCP/IP, DNS, DHCP). Knowledge of user account management, password administration, data integrity, and endpoint security. Ability to manage incidents, prioritize service requests, and meet support SLAs. Strong organizational skills and attention to IT operational procedures and compliance. Ability to communicate technical information effectively to technical and nontechnical users.
Cybersecurity Specialist (Only W2)
Reqroute, Inc Phoenix, Arizona
Job Description Job Title: Cybersecurity Specialist Location: Hybrid - Phoenix, AZ Duration: 9 mos. Contract: w2(No c2c and No 1099) Job Overview American Express is seeking Senior Engineer-Generative AI Automation with proven strong technical competence and leadership capability to contribute towards the success of enterprise-wide Security initiatives. Senior Engineer-Generative AI Automation serves as a subject matter expert in Generative AI and agentic engineering, with hands-on experience building production-grade agents using platforms and coding agents such as Anthropic Claude/Claude Code and OpenAI Codex, automates integrations and plays an integral role in managing, monitoring & reporting on Generative AI, Agentic AI security risk reduction, design, build, and operationalize autonomous AI agents that drive secure, scalable, and intelligent automation across the enterprise and supports the security champion practice by evangelizing security principles and controls. Primary Responsibilities • Experience building automation tooling for security or developer efficiency • Proficiency in at least one scripting language (Python, JavaScript, or Bash) and familiarity with a compiled language (Go, Rust, or Java) • Experience with GitHub automation and API integrations. Conduct research on emerging threats, vulnerabilities, and technologies to stay updated on the evolving security landscape. • Develop and maintain security automation tooling to enhance visibility, enforce security best practices, and streamline processes. • Automate secure design reviews and integrate security checks into pull request workflows and CI/CD pipelines. • Design and develop agentic AI systems that autonomously plan, execute, and adapt tasks across complex workflows • Integrate agents with enterprise systems, APIs, data sources, and security platforms • Strong understanding, experience with OWASP Top10 and industry best practices within Generative AI security. • Knowledge of agent frameworks (e.g., LangGraph, AutoGen, CrewAI, custom orchestration) • Understanding of AI lifecycle management, including model integration, evaluation, and observability • Demonstrated senior-level experience designing, building, and productionizing autonomous and semi-autonomous AI agents, including planning, tool use, memory/context management, multi-agent orchestration, human-in-the-loop controls, and failure recovery. • Hands-on experience with leading AI coding and agent platforms such as Anthropic Claude/Claude Code and OpenAI Codex, including prompt/instruction design, tool integration, API/SDK usage, evaluation, guardrails, and enterprise adoption patterns. • Build Secure SDLC agents that embed security across the software lifecycle, including requirements and secure design review, threat modeling, code review, dependency and vulnerability analysis, remediation guidance, pull-request checks, and release/security gates. • Design agents that securely interact with source control, CI/CD, issue tracking, security scanners, cloud services, internal APIs, and developer tooling while enforcing least privilege, secrets protection, authorization boundaries, auditability, and approval workflows. • Experience creating reusable agent tools, skills, workflows, and orchestration patterns using frameworks such as LangGraph, AutoGen, CrewAI, custom orchestration, and tool-protocol patterns such as Model Context Protocol (MCP). • Establish agent quality and security evaluation practices covering task success, groundedness, code quality, secure coding, prompt-injection resistance, data leakage, unsafe tool use, permissions, reliability, latency, and cost. • Apply secure-by-design engineering to AI-assisted development, including sandboxing, policy enforcement, telemetry/observability, traceability, red-team testing, and controls for agent-generated code before merge or deployment. • Provide technical leadership and mentorship for agent architecture, AI-assisted engineering, secure coding, and production readiness; translate emerging agent capabilities into scalable enterprise engineering patterns. • Experience performing POC's regarding security tooling, zero-day vulnerabilities and emerging risks. • Familiarity with database architectures: Oracle, SQL and NoSQL Databases. Desired Skills • Information security professional certifications encouraged, such as SANS GIAC, CISSP, Generative AI certifications. • Experience mentoring application security and secure development practices to the team. • Master's Degree - Cyber Security, Data Science, Computer Science, or Software Engineering • Machine Learning Operation Professional Certifications. • Strong knowledge of Adversarial Robustness techniques and tools for machine learning. • Strong knowledge of AI Risk Management frameworks and Trustworthy AI practices. Minimum Qualifications • Bachelor's degree in Cybersecurity, Data science, Computer Science or Software Engineering. • 7 + years' experience with Automation and Development in CI/CD. • 7+ years of software engineering experience. • 5+ Years of Cybersecurity. • 2+ years of Generative AI experience. • Hands-on experience delivering agentic AI or AI coding-agent solutions into production, preferably within security, developer productivity, or Secure SDLC workflows. • Generative AI & Agentic Engineering: Hands-on experience building production-grade autonomous/semi-autonomous agents using platforms and frameworks like Anthropic Claude/Claude Code, OpenAI Codex, LangGraph, AutoGen, CrewAI, and Model Context Protocol (MCP), covering multi-agent orchestration, tool use, memory management, and prompt engineering. • Security Automation & Secure SDLC: Deep expertise in developing security automation tooling, integrating security checks into CI/CD pipelines and pull request workflows, designing secure-by-design AI architectures, and embedding security across the software lifecycle (threat modeling, secure code reviews, and vulnerability analysis). • Software Engineering & Scripting Proficiency: Strong foundational background in software development with proficiency in at least one scripting language (Python, JavaScript, or Bash), familiarity with compiled languages (Go, Rust, or Java), and experience with GitHub automation, API integrations, and database architectures.
10/25/2026
Full time
Job Description Job Title: Cybersecurity Specialist Location: Hybrid - Phoenix, AZ Duration: 9 mos. Contract: w2(No c2c and No 1099) Job Overview American Express is seeking Senior Engineer-Generative AI Automation with proven strong technical competence and leadership capability to contribute towards the success of enterprise-wide Security initiatives. Senior Engineer-Generative AI Automation serves as a subject matter expert in Generative AI and agentic engineering, with hands-on experience building production-grade agents using platforms and coding agents such as Anthropic Claude/Claude Code and OpenAI Codex, automates integrations and plays an integral role in managing, monitoring & reporting on Generative AI, Agentic AI security risk reduction, design, build, and operationalize autonomous AI agents that drive secure, scalable, and intelligent automation across the enterprise and supports the security champion practice by evangelizing security principles and controls. Primary Responsibilities • Experience building automation tooling for security or developer efficiency • Proficiency in at least one scripting language (Python, JavaScript, or Bash) and familiarity with a compiled language (Go, Rust, or Java) • Experience with GitHub automation and API integrations. Conduct research on emerging threats, vulnerabilities, and technologies to stay updated on the evolving security landscape. • Develop and maintain security automation tooling to enhance visibility, enforce security best practices, and streamline processes. • Automate secure design reviews and integrate security checks into pull request workflows and CI/CD pipelines. • Design and develop agentic AI systems that autonomously plan, execute, and adapt tasks across complex workflows • Integrate agents with enterprise systems, APIs, data sources, and security platforms • Strong understanding, experience with OWASP Top10 and industry best practices within Generative AI security. • Knowledge of agent frameworks (e.g., LangGraph, AutoGen, CrewAI, custom orchestration) • Understanding of AI lifecycle management, including model integration, evaluation, and observability • Demonstrated senior-level experience designing, building, and productionizing autonomous and semi-autonomous AI agents, including planning, tool use, memory/context management, multi-agent orchestration, human-in-the-loop controls, and failure recovery. • Hands-on experience with leading AI coding and agent platforms such as Anthropic Claude/Claude Code and OpenAI Codex, including prompt/instruction design, tool integration, API/SDK usage, evaluation, guardrails, and enterprise adoption patterns. • Build Secure SDLC agents that embed security across the software lifecycle, including requirements and secure design review, threat modeling, code review, dependency and vulnerability analysis, remediation guidance, pull-request checks, and release/security gates. • Design agents that securely interact with source control, CI/CD, issue tracking, security scanners, cloud services, internal APIs, and developer tooling while enforcing least privilege, secrets protection, authorization boundaries, auditability, and approval workflows. • Experience creating reusable agent tools, skills, workflows, and orchestration patterns using frameworks such as LangGraph, AutoGen, CrewAI, custom orchestration, and tool-protocol patterns such as Model Context Protocol (MCP). • Establish agent quality and security evaluation practices covering task success, groundedness, code quality, secure coding, prompt-injection resistance, data leakage, unsafe tool use, permissions, reliability, latency, and cost. • Apply secure-by-design engineering to AI-assisted development, including sandboxing, policy enforcement, telemetry/observability, traceability, red-team testing, and controls for agent-generated code before merge or deployment. • Provide technical leadership and mentorship for agent architecture, AI-assisted engineering, secure coding, and production readiness; translate emerging agent capabilities into scalable enterprise engineering patterns. • Experience performing POC's regarding security tooling, zero-day vulnerabilities and emerging risks. • Familiarity with database architectures: Oracle, SQL and NoSQL Databases. Desired Skills • Information security professional certifications encouraged, such as SANS GIAC, CISSP, Generative AI certifications. • Experience mentoring application security and secure development practices to the team. • Master's Degree - Cyber Security, Data Science, Computer Science, or Software Engineering • Machine Learning Operation Professional Certifications. • Strong knowledge of Adversarial Robustness techniques and tools for machine learning. • Strong knowledge of AI Risk Management frameworks and Trustworthy AI practices. Minimum Qualifications • Bachelor's degree in Cybersecurity, Data science, Computer Science or Software Engineering. • 7 + years' experience with Automation and Development in CI/CD. • 7+ years of software engineering experience. • 5+ Years of Cybersecurity. • 2+ years of Generative AI experience. • Hands-on experience delivering agentic AI or AI coding-agent solutions into production, preferably within security, developer productivity, or Secure SDLC workflows. • Generative AI & Agentic Engineering: Hands-on experience building production-grade autonomous/semi-autonomous agents using platforms and frameworks like Anthropic Claude/Claude Code, OpenAI Codex, LangGraph, AutoGen, CrewAI, and Model Context Protocol (MCP), covering multi-agent orchestration, tool use, memory management, and prompt engineering. • Security Automation & Secure SDLC: Deep expertise in developing security automation tooling, integrating security checks into CI/CD pipelines and pull request workflows, designing secure-by-design AI architectures, and embedding security across the software lifecycle (threat modeling, secure code reviews, and vulnerability analysis). • Software Engineering & Scripting Proficiency: Strong foundational background in software development with proficiency in at least one scripting language (Python, JavaScript, or Bash), familiarity with compiled languages (Go, Rust, or Java), and experience with GitHub automation, API integrations, and database architectures.
Senior Information Technology Specialist
EXALTA Bethlehem, Pennsylvania
Job Description The Senior IT Support Specialist is a hands-on, senior-level individual contributor role based at the company's US headquarters in Bethlehem, PA. This role is responsible for delivering high-quality end-user support primarily at Bethlehem, while also supporting all other US sites as needed. The position requires a polished, professional approach and the ability to support users at all levels of the organization. The role operates as part of a broader global Digital Information Services organization and is expected to align with global DIS standards, tools, and practices established by the worldwide DIS leadership team. This position reports to the US DIS Support Services Lead and works closely with the US DIS Infrastructure Administrator for technical escalations. Key Responsibilities On-Site Support & Service Delivery Serve as the primary on-site DIS point of contact at the Bethlehem headquarters, while providing support to all US sites as needed. Deliver Tier 1 and 2 end-user support, resolving issues efficiently, professionally, and with a sense of urgency. Manage and resolve service tickets in the ITSM platform in accordance with SLAs, escalating to the US DIS Infrastructure Administrator or US DIS Support Services Lead as appropriate. Maintain high visibility and responsiveness on-site Support onboarding and offboarding processes for employees at Bethlehem and across other US sites as needed. Technical & Local Equipment Support Manage and support endpoint devices, Microsoft 365 (M365), Azure AD / Entra ID, and endpoint security tools for users at Bethlehem and across other US sites as needed. Provide occasional hands-on support for local site equipment including switching, wireless, and firewall configurations, escalating to the US DIS Infrastructure Administrator for complex issues. Coordinate with the datacenter partner on server-related issues and escalations as needed. Global DIS Alignment & Collaboration Operate in alignment with global DIS standards, policies, and procedures established by worldwide DIS leadership. Work within the service delivery framework established by the US DIS Support Services Lead. Contribute to knowledge base articles, SOPs, and documentation to support consistency across US and global DIS teams. Required Skills & Experience 3+ years in an IT support or end-user support role, with demonstrated experience supporting users at all levels of an organization, including senior leadership, in a professional environment. 3+ years with Microsoft 365 (M365) and Azure AD / Entra ID administration. 1+ years experience working in a helpdesk environment, triaging and managing incoming ticket requests and maintaining SLA requirements. Ability to work independently and with a remote team. Proficiency in prioritizing tasks and duties, maintaining support standards, and communicating effectively with local and global teams. Strong communication skills - able to translate technical issues into plain language for non-technical users at all levels. Strong documentation habits and a process-oriented mindset. Preferred Qualifications Experience supporting manufacturing or regulated industry environments (medical device experience a plus). Experience with enterprise networking, SD-WAN, and next-generation firewall technologies. Experience with endpoint security platforms. Experience with ERP systems. Experience working within a hybrid-remote organization with internationally distributed leadership. Education & Certifications Bachelor's degree in Information Systems, Computer Science, or a related field (or equivalent experience). Preferred: CompTIA Network+, Microsoft MS-102 (Microsoft 365 Administrator), AZ-104 (Azure Administrator), or ITIL Foundation.
10/25/2026
Full time
Job Description The Senior IT Support Specialist is a hands-on, senior-level individual contributor role based at the company's US headquarters in Bethlehem, PA. This role is responsible for delivering high-quality end-user support primarily at Bethlehem, while also supporting all other US sites as needed. The position requires a polished, professional approach and the ability to support users at all levels of the organization. The role operates as part of a broader global Digital Information Services organization and is expected to align with global DIS standards, tools, and practices established by the worldwide DIS leadership team. This position reports to the US DIS Support Services Lead and works closely with the US DIS Infrastructure Administrator for technical escalations. Key Responsibilities On-Site Support & Service Delivery Serve as the primary on-site DIS point of contact at the Bethlehem headquarters, while providing support to all US sites as needed. Deliver Tier 1 and 2 end-user support, resolving issues efficiently, professionally, and with a sense of urgency. Manage and resolve service tickets in the ITSM platform in accordance with SLAs, escalating to the US DIS Infrastructure Administrator or US DIS Support Services Lead as appropriate. Maintain high visibility and responsiveness on-site Support onboarding and offboarding processes for employees at Bethlehem and across other US sites as needed. Technical & Local Equipment Support Manage and support endpoint devices, Microsoft 365 (M365), Azure AD / Entra ID, and endpoint security tools for users at Bethlehem and across other US sites as needed. Provide occasional hands-on support for local site equipment including switching, wireless, and firewall configurations, escalating to the US DIS Infrastructure Administrator for complex issues. Coordinate with the datacenter partner on server-related issues and escalations as needed. Global DIS Alignment & Collaboration Operate in alignment with global DIS standards, policies, and procedures established by worldwide DIS leadership. Work within the service delivery framework established by the US DIS Support Services Lead. Contribute to knowledge base articles, SOPs, and documentation to support consistency across US and global DIS teams. Required Skills & Experience 3+ years in an IT support or end-user support role, with demonstrated experience supporting users at all levels of an organization, including senior leadership, in a professional environment. 3+ years with Microsoft 365 (M365) and Azure AD / Entra ID administration. 1+ years experience working in a helpdesk environment, triaging and managing incoming ticket requests and maintaining SLA requirements. Ability to work independently and with a remote team. Proficiency in prioritizing tasks and duties, maintaining support standards, and communicating effectively with local and global teams. Strong communication skills - able to translate technical issues into plain language for non-technical users at all levels. Strong documentation habits and a process-oriented mindset. Preferred Qualifications Experience supporting manufacturing or regulated industry environments (medical device experience a plus). Experience with enterprise networking, SD-WAN, and next-generation firewall technologies. Experience with endpoint security platforms. Experience with ERP systems. Experience working within a hybrid-remote organization with internationally distributed leadership. Education & Certifications Bachelor's degree in Information Systems, Computer Science, or a related field (or equivalent experience). Preferred: CompTIA Network+, Microsoft MS-102 (Microsoft 365 Administrator), AZ-104 (Azure Administrator), or ITIL Foundation.
ServiceNow Solution Architect (CMA/ CTA Certified Architect)
Techaxis, Inc
Job Description We are looking for a ServiceNow Solution Architect (need Certified Master Architect OR Certified technical architect) Location - USA remote Experience as a Senior Architect / consultant • Candidates should have strong knowledge of ServiceNow implementation and transformations. • Strong knowledge on ServiceNow platform assessment and provide best practice recommendations. • Candidate should have Knowledge on ServiceNow platform security, authorization, and continuous monitoring • Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations. • Experience in ServiceNow custom application design and development • Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances. • Experienced in leading end to end Implementation and transformation programs in ITSM, ITOM, HRSD, HAM, SAM and CMDB. • Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations. • Candidates should have strong knowledge of ITSM, ITOM, HRSD design and implementation and transformation for large customers. • Mentor and share technical knowledge/guidance to team. • Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements. • Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated. • Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards. • Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM, ITOM, HRSD, and ITIL V3 foundation. • Nice to have ServiceNow Certified Technical Architect (CTA). • Experience in IT Asset Management Lifecycle and ServiceNow HAM & SAM Pro features and functions. Company Description: Techaxis is a US-based firm that specializes in discovering, engaging, and placing top talent globally, for full-time or contract positions in leadership and mid to senior-level positions for companies in the technology, healthcare, energy, and education space. Techaxis Inc. is headquartered in Northern Virginia, USA. We are ranked in Inc 5000 and in Inc 5000 DC Metro Series, SWaM, and WBE Certified technology talent search firm. Equal Opportunities Employer: Our clients provide equal opportunities to all its employees and all qualified applicants for employment, without regard to their race, caste, religion, color, ancestry, marital status, sex, age, nationality, disability, and veteran status. Employees of our client shall be treated with dignity and in accordance with their policy to maintain a work environment free of sexual harassment, whether physical, verbal, or psychological. Employee policies and practices shall be administered in a manner that would ensure that in all matters equal opportunity is provided to those eligible and the decisions are merit-based.
10/25/2026
Full time
Job Description We are looking for a ServiceNow Solution Architect (need Certified Master Architect OR Certified technical architect) Location - USA remote Experience as a Senior Architect / consultant • Candidates should have strong knowledge of ServiceNow implementation and transformations. • Strong knowledge on ServiceNow platform assessment and provide best practice recommendations. • Candidate should have Knowledge on ServiceNow platform security, authorization, and continuous monitoring • Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations. • Experience in ServiceNow custom application design and development • Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances. • Experienced in leading end to end Implementation and transformation programs in ITSM, ITOM, HRSD, HAM, SAM and CMDB. • Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations. • Candidates should have strong knowledge of ITSM, ITOM, HRSD design and implementation and transformation for large customers. • Mentor and share technical knowledge/guidance to team. • Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements. • Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated. • Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards. • Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM, ITOM, HRSD, and ITIL V3 foundation. • Nice to have ServiceNow Certified Technical Architect (CTA). • Experience in IT Asset Management Lifecycle and ServiceNow HAM & SAM Pro features and functions. Company Description: Techaxis is a US-based firm that specializes in discovering, engaging, and placing top talent globally, for full-time or contract positions in leadership and mid to senior-level positions for companies in the technology, healthcare, energy, and education space. Techaxis Inc. is headquartered in Northern Virginia, USA. We are ranked in Inc 5000 and in Inc 5000 DC Metro Series, SWaM, and WBE Certified technology talent search firm. Equal Opportunities Employer: Our clients provide equal opportunities to all its employees and all qualified applicants for employment, without regard to their race, caste, religion, color, ancestry, marital status, sex, age, nationality, disability, and veteran status. Employees of our client shall be treated with dignity and in accordance with their policy to maintain a work environment free of sexual harassment, whether physical, verbal, or psychological. Employee policies and practices shall be administered in a manner that would ensure that in all matters equal opportunity is provided to those eligible and the decisions are merit-based.
ServiceNow Solution Architect
Techaxis, Inc
Job Description We are looking for a ServiceNow Solution Architect Locations : USA Remote Experience as a Senior Architect / consultant • Candidates should have strong knowledge of ServiceNow implementation and transformations. • Strong knowledge on ServiceNow platform assessment and provide best practice recommendations. • Candidate should have Knowledge on ServiceNow platform security, authorization, and continuous monitoring • Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations. • Experience in ServiceNow custom application design and development • Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances. • Experienced in leading end to end Implementation and transformation programs in ITSM, ITOM, HRSD, HAM, SAM and CMDB. • Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations. • Candidates should have strong knowledge of ITSM, ITOM, HRSD design and implementation and transformation for large customers. • Mentor and share technical knowledge/guidance to team. • Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements. • Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated. • Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards. • Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM, ITOM, HRSD, and ITIL V3 foundation. • Nice to have ServiceNow Certified Technical Architect (CTA). • Experience in IT Asset Management Lifecycle and ServiceNow HAM & SAM Pro features and functions. Company Description: Techaxis is a US-based firm that specializes in discovering, engaging, and placing top talent globally, for full-time or contract positions in leadership and mid to senior-level positions for companies in the technology, healthcare, energy, and education space. Techaxis Inc. is headquartered in Northern Virginia, USA. We are ranked in Inc 5000 and in Inc 5000 DC Metro Series, SWaM, and WBE Certified technology talent search firm. Equal Opportunities Employer: Our clients provide equal opportunities to all its employees and all qualified applicants for employment, without regard to their race, caste, religion, color, ancestry, marital status, sex, age, nationality, disability, and veteran status. Employees of our client shall be treated with dignity and in accordance with their policy to maintain a work environment free of sexual harassment, whether physical, verbal, or psychological. Employee policies and practices shall be administered in a manner that would ensure that in all matters equal opportunity is provided to those eligible and the decisions are merit-based.
10/25/2026
Full time
Job Description We are looking for a ServiceNow Solution Architect Locations : USA Remote Experience as a Senior Architect / consultant • Candidates should have strong knowledge of ServiceNow implementation and transformations. • Strong knowledge on ServiceNow platform assessment and provide best practice recommendations. • Candidate should have Knowledge on ServiceNow platform security, authorization, and continuous monitoring • Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations. • Experience in ServiceNow custom application design and development • Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances. • Experienced in leading end to end Implementation and transformation programs in ITSM, ITOM, HRSD, HAM, SAM and CMDB. • Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations. • Candidates should have strong knowledge of ITSM, ITOM, HRSD design and implementation and transformation for large customers. • Mentor and share technical knowledge/guidance to team. • Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements. • Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated. • Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards. • Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM, ITOM, HRSD, and ITIL V3 foundation. • Nice to have ServiceNow Certified Technical Architect (CTA). • Experience in IT Asset Management Lifecycle and ServiceNow HAM & SAM Pro features and functions. Company Description: Techaxis is a US-based firm that specializes in discovering, engaging, and placing top talent globally, for full-time or contract positions in leadership and mid to senior-level positions for companies in the technology, healthcare, energy, and education space. Techaxis Inc. is headquartered in Northern Virginia, USA. We are ranked in Inc 5000 and in Inc 5000 DC Metro Series, SWaM, and WBE Certified technology talent search firm. Equal Opportunities Employer: Our clients provide equal opportunities to all its employees and all qualified applicants for employment, without regard to their race, caste, religion, color, ancestry, marital status, sex, age, nationality, disability, and veteran status. Employees of our client shall be treated with dignity and in accordance with their policy to maintain a work environment free of sexual harassment, whether physical, verbal, or psychological. Employee policies and practices shall be administered in a manner that would ensure that in all matters equal opportunity is provided to those eligible and the decisions are merit-based.

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