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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Job Summary The Network Systems Engineer is responsible for the administration, support, maintenance, and continuous improvement of enterprise network and security infrastructure within a highly regulated environment. This role serves as an experienced technical contributor supporting production network operations, security controls, compliance requirements, and infrastructure reliability. The position requires strong hands-on expertise with Palo Alto and Cisco firewall technologies, along with experience supporting enterprise networking, load balancing, cloud connectivity, and operational infrastructure services. The engineer will work closely with Systems Administration, Senior Systems Engineering, Senior Network Engineering, Cybersecurity, and Governance, Risk, and Compliance (GRC) teams to ensure the availability, security, and compliance of critical infrastructure supporting regulated business operations. The ideal candidate is an experienced network professional who can independently support complex production environments, maintain accurate technical documentation, contribute to security and compliance activities, and help protect sensitive information including PII and PHI. Key Responsibilities Network Security Administration Administer and support Palo Alto Networks firewall platforms. Administer and support Cisco firewall technologies. Implement approved firewall rules, VPN configurations, NAT policies, and network segmentation requirements. Assist with vulnerability remediation and security hardening activities. Participate in security incident investigation and resolution efforts. Support implementation of security controls and approved security baselines. Network Infrastructure Operations Support Cisco switching and routing environments. Troubleshoot and resolve network connectivity and performance issues. Support network infrastructure upgrades and lifecycle management activities. Participate in change management processes and maintenance activities. Perform root cause analysis on network service incidents. Load Balancing and Application Delivery Support F5 load balancing technologies. Maintain virtual servers, traffic management policies, SSL configurations, and application delivery services. Partner with application support teams to maintain highly available services. Operational Infrastructure Support Apply patches, firmware updates, hotfixes, and security updates. Perform user administration and access management activities. Execute operational maintenance procedures and validation activities. Support disaster recovery and business continuity testing activities. Maintain operational runbooks and support procedures. Compliance and Regulatory Support Support infrastructure operating within a federal, healthcare, or otherwise highly regulated environment. Participate in audit readiness, evidence collection, and remediation activities. Assist with maintenance of technical controls aligned to regulatory and security requirements. Support protection of sensitive information including PII and PHI. Follow established configuration management and change control processes. Monitoring and Observability Utilize monitoring and observability platforms to identify service and infrastructure issues. Review network health, capacity, availability, and performance metrics. Support operational reporting and dashboard development. Participate in continuous service improvement initiatives. Documentation and Collaboration Develop and maintain network diagrams, technical procedures, standards documentation, and operational guides. Maintain accurate and audit-ready documentation. Collaborate with Systems Administration, Senior Systems Engineering, Senior Network Engineering, Cybersecurity, and GRC teams. Participate in incident, change, and problem management processes. Minimum Requirements Education Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Engineering, or related field, or equivalent experience. Experience Typically requires 4+ years of relevant network engineering, network administration, or network security experience. Experience administering Palo Alto firewalls. Experience administering Cisco firewalls. Experience supporting Cisco switching environments. Experience supporting enterprise production infrastructure. Experience working in regulated or compliance-driven environments. Experience performing operational maintenance activities including patching, upgrades, and user administration. Technical Knowledge TCP/IP networking Routing and switching VPN technologies Network security principles DNS and related network services High availability concepts Load balancing concepts Cloud networking fundamentals Monitoring and observability concepts Preferred Qualifications Experience supporting federal, healthcare, or other highly regulated environments. Familiarity with NIST SP 800-53 security controls. Familiarity with DISA STIG security configuration standards. Familiarity with HIPAA compliance requirements. Experience protecting regulated information including PII and PHI. Experience supporting audit and compliance activities. Experience with Azure, AWS, or hybrid cloud networking environments. Experience with automation technologies such as PowerShell, Python, or Ansible. Familiarity with vulnerability management processes and security remediation activities. Preferred Certifications Network CCNA CCNP Security Security+ Palo Alto PCNSA Palo Alto PCNSE CISSP Cloud Azure AZ-104 Azure AZ-700 AWS Certified Advanced Networking Service Management ITIL Foundation Critical Success Factors Strong troubleshooting and analytical abilities. Exceptional written and verbal communication skills. Outstanding documentation and organizational skills. Ability to independently manage operational responsibilities with limited supervision. Strong attention to detail in compliance-sensitive environments. Collaborative mindset and ability to work effectively across infrastructure, engineering, cybersecurity, and compliance teams. Commitment to operational excellence, security, and regulatory compliance. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $90,500 - $150,800 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . . click apply for full job details

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking two dedicated Infrastructure Engineer Seniors for one of the most visible and strategically important technology environments at USAA. On the Executive Technology Support team, you'll engineer, operate, and continuously improve the systems, endpoints, mobility, identity, conferencing, and AV infrastructure that USAA's executives depend on every day - including the Chairman, CEO, executive officers, and their support staff. This is a hands-on infrastructure engineering role with an executive-facing service edge. You'll design and automate the executive computing environment, resolve the hardest end-to-end incidents across endpoint, network, identity, and collaboration platforms, and drive engineering fixes back into the underlying systems so problems don't repeat. You'll build the standards, playbooks, telemetry, and infrastructure-as-code that turn white-glove support from heroics into a repeatable, engineered service - and you'll be the trusted technology partner senior leaders count on during high-visibility business moments, meetings, travel, and leadership transitions. If you want your infrastructure engineering work to be directly felt at the very top of the enterprise every single day, this is your opportunity. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio; TX. Relocation assistance is not available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) - to include 2 years' experience in a Systems Operations or end-user computing environment supporting complex deployment and infrastructure management activities, or applicable IT experience such as IT Management, Software Development, Data Engineering, or Agile Product/Release Management. 4 years of experience creating, modifying, and maintaining infrastructure and individual system components across endpoint, mobility, identity/access, conferencing/AV, or collaboration platforms. Advanced troubleshooting depth across end-to-end technology stacks - including endpoint (Windows and/or macOS), mobility (iOS/Android/MDM), identity and access (SSO, MFA, conditional access), enterprise networking and remote access, and collaboration tools (Microsoft 365, Teams, Zoom). Experience providing executive-level support for mobile devices, including iOS/iPadOS, Android, Microsoft Intune (or equivalent MDM), mobile email, and collaboration platforms. Demonstrated experience working with cloud technologies and tools. Experience automating service delivery and maintenance through scripting and/or infrastructure-as-code (PowerShell, Bash, Python, Terraform, Ansible, or equivalent). Experience owning complex, cross-team escalations end-to-end and driving root-cause remediation back into the underlying platforms. Advanced level of business acumen in the areas of business operations, risk management, industry practices, and emerging trends. Demonstrated ability to operate with professionalism, discretion, confidentiality, and sound judgment in high-visibility and time-sensitive situations. Strong oral and written communication skills, including the ability to explain complex technical topics clearly to non-technical and executive audiences. What Sets You Apart: Experience supporting senior leaders, executives, boards, or other high-touch customer groups in a large enterprise, financial services, or similarly regulated environment. Engineering depth in at least two of: macOS management (Jamf or equivalent), Windows endpoint management (Intune, SCCM), iOS/Android MDM, identity and access engineering, enterprise networking and remote access, or executive conference room and AV design (Zoom Rooms, Microsoft Teams Rooms, Crestron / Poly / Cisco). Experience engineering, instrumenting, and continuously improving executive computing environments - including telemetry and digital experience monitoring (e.g., Nexthink, ControlUp, Splunk, or similar) and using that telemetry to drive proactive fixes. Experience embedding automation and infrastructure-as-code into a support / end-user computing function to eliminate manual toil. Experience applying AI-assisted support, agentic tooling, or generative AI responsibly inside an enterprise support context. Experience managing complex escalations that require coordination across endpoint, identity, networking, collaboration, security, and vendor teams. Experience partnering with Cybersecurity on executive threat protection, endpoint hardening, and privileged access patterns. Experience partnering with Executive Protection, Corporate Communications, Executive Administration, Facilities, and Physical Security to deliver an integrated executive experience. Experience building or improving support procedures, playbooks, readiness checks, or operational standards; and mentoring peers or serving as an escalation point for junior engineers. Experience designing and running 24x7 on-call, follow-the-executive, and travel-support coverage models. Relevant certifications, including: CompTIA A+ Apple Device Support (ACSP - Apple Certified Support Professional) InfoComm CTS (Certified Technology Specialist) ITIL v4 Foundation, Microsoft 365 Certified: Endpoint Administrator, or equivalent (a plus Compensation range: The salary range for this position is: $114,080- $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Job Description Description: Marketing Business Systems Analyst Location: Breckenridge, CO (Hybrid - must reside in Colorado; in-office once a week and as needed) Position Type: Full-Time Exempt Compensation: $78,000 - $95,680 (DOE) About the Role At Breckenridge Grand Vacations, we create Grand Vacations by Sharing Smiles with every Owner, Guest, and coworker. As our Marketing Business Systems Analyst, you will be the driving force behind the technology that powers those smiles, leading the selection, implementation, and optimization of the marketing systems, applications, and integrations that enable a seamless customer journey from first data capture through purchase, owner upsell, and referral. You will be the subject matter expert for our marketing technology ecosystem, spanning Salesforce, Marketing Cloud, WordPress, Tableau, and a connected network of vendor platforms, translating complex business needs into clear technical requirements, workflows, and solutions. Working across our multi-channel marketing and sales teams, you will connect communication opportunities with the broader business, driving growth through innovation, automation, and efficiency. This is a hybrid position requiring the employee to reside in Colorado and work from our Breckenridge office, once a week and as needed for additional meetings or events. If you thrive in a collaborative, values-driven environment, are motivated by solving complex problems, and find deep satisfaction in building systems that create measurable impact for Owners, Guests, and coworkers, we'd love to meet you. Responsibilities Develop, implement, maintain, and optimize marketing applications, systems, integrations, and automation supporting tour generation, operational initiatives, and the customer journey. Serve as subject matter expert for marketing technology, including Salesforce platforms, TSW, WordPress/Gravity Forms, TravelClick, ChaseData/DialedIn, Tableau, DemandTools, NICE CXone, APIs, SFTP exchanges, and related technologies. Lead marketing technology and innovation initiatives, including system implementations, integrations, automation, website enhancements, CRM capabilities, behavioral tracking, digital personalization, and emerging technologies-and manage project roadmaps, priorities, timelines, budgets, risks, dependencies, change management, stakeholder communication, and business readiness. Analyze technology and business processes to identify gaps and recommend solutions that improve functionality, efficiency, scalability, and customer experience. Partner with Marketing, CRM Marketing, Sales, Operations, IT, Compliance, vendors, and other stakeholders to translate business needs into technical requirements, workflows, use cases, user stories, and acceptance criteria-and to enable targeted, integrated campaigns through effective use of customer data, tracking, preference management, A/B testing, progressive profiling, and automation. Manage and monitor system integrations and data flows-APIs, vendor connectors, scheduled jobs, automations, data synchronization, and lead handoffs-troubleshooting failures and coordinating resolution of cross-system issues. Support data integrity, governance, security, and compliance through established processes for data matching, deduplication, reconciliation, system access, configuration changes, consent management, customer preferences, and communication requirements such as CAN-SPAM, TCPA, and Do-Not-Call regulations. Develop and execute testing plans for system implementations, enhancements, and Salesforce seasonal releases, including user acceptance testing, regression testing, sandbox validation, data validation, issue resolution, and production readiness. Monitor system performance, usage, storage, messaging, email deliverability (including sender authentication, list hygiene, and bounce management), API consumption, and other technology resources to identify issues and opportunities for optimization. Leverage approved AI and automation tools to improve project discovery, requirements development, process analysis, documentation, testing, quality assurance, and data validation in accordance with Company policies. Maintain technical documentation and SOPs, coordinate system change control, manage vendor support escalations, train and enable users on new tools and processes, and promote consistent MarTech practices across platforms and departments. Uphold BGV's hospitality values: greeting everyone with enthusiasm, treating everyone with respect, making every interaction positive, taking personal responsibility, anticipating the needs of others, and supporting sustainability and community initiatives. Perform other duties as assigned. Requirements: Bachelor's degree in business, marketing, information systems, technology, or a related field, with 3+ years of related experience in digital, marketing technology, business systems, or technology management. Hands-on experience with Salesforce configuration-including objects, fields, validation rules, Flow automation, reports, dashboards, and user access concepts. Working knowledge of SQL, including joins, filtering, aggregation, and data validation, to investigate and reconcile customer and campaign data. Experience gathering business requirements, documenting workflows and acceptance criteria, troubleshooting integrations, and executing system and user acceptance testing. Experience troubleshooting integrations using field mappings, synchronization status, error logs, and an understanding of APIs, authentication, and scheduled file exchanges. Ability to assess downstream impacts of configuration and data changes across integrated systems. Proficiency with Excel for formulas, lookups, pivot tables, and data reconciliation, and with business documentation and collaboration tools. Experience designing, implementing, and maintaining integrations across CRM, marketing, and operational platforms. Experience working within a shared delivery model, partnering with dedicated platform administrators, IT, developers, and vendors to define solutions, coordinate configuration and integration work, and validate delivery. Ability to translate business needs and analytical findings into practical technical solutions and process improvements. Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences and present findings and recommendations to leaders, employees, and vendors. Ability to solve practical problems, manage competing priorities, navigate ambiguity, and independently drive results. Advanced proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams. Ability to accurately record time worked in the correct department using the Company time keeping system. Hybrid position requires the employee to reside in Colorado and work from the Breckenridge office once a week, and as needed for additional meetings or events. Must be comfortable working in a pet-friendly office with pets and pet dander present. Regularly sit and work at a computer for extended periods; frequently communicate in person, by phone, and through electronic platforms; occasionally stand, walk, bend, reach, stoop, push, or pull; occasionally lift, carry, or move office equipment and materials weighing up to 25 pounds; specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Preferred Qualifications Salesforce Administrator, Business Analyst, Advanced Administrator, Marketing Cloud Administrator, Marketing Cloud Email Specialist, Marketing Cloud Consultant, or comparable certification. Experience with marketing automation, customer data, and digital engagement platforms, preferably Salesforce Marketing Cloud Engagement and Marketing Cloud Connect. Working knowledge of Marketing Cloud Data Extensions, audience segmentation, SQL queries, and automation workflows using Journey Builder, Automation Studio, Contact Builder, and MobileConnect (SMS). Experience designing and implementing solutions across Salesforce and connected marketing platforms, preferably Marketing Cloud Engagement, including supporting integrations with operational systems such as TSW or reservation platforms. Experience with WordPress or similar content management systems, including page and form updates, plugins, and coordinating changes with web developers or agencies. Working knowledge of website structure, HTML, CSS, and JavaScript tags, enough to troubleshoot forms, tracking, and data capture. Experience implementing and validating website and campaign tracking using Google Analytics 4, Google Tag Manager, UTM standards, and conversion tracking across web, email, and paid channels. Experience connecting web forms (such as Gravity Forms), booking engines (such as TravelClick/Amadeus or Inntopia), and landing pages to CRM and marketing automation platforms, including lead routing, attribution, and troubleshooting the flow of data into those systems. Familiarity with cookie consent, privacy, and web accessibility (ADA/WCAG) requirements as they apply to data collection and customer-facing forms. Experience supporting Marketing Operations, Sales Operations, customer service, or other business operations functions. Familiarity with lead-to-tour, reservation, sales, owner service . click apply for full job details

Job Description Job Description Position Title: Systems Administrator Description National Indoor RV Centers (NIRVC) is seeking a highly skilled and customer-focused Systems Administrator to join our team. The System Administrator has responsibility management of all IT systems at your location. Provides premier customer service and uses teamwork to reach job performance goals. Also, assures IT needs are met and provides communication as needed or upon direction of Management concerning the systems. Key responsibilities would include: System Setup and Maintenance:Installing and maintaining operating systems, software, and hardware; managing user accounts and access permissions; and ensuring proper network cable and software setup. Network Management:Managing and maintaining the company's network infrastructure (LANs/WANs), configuring network components (routers, switches, firewalls), and monitoring network performance. Server Administration:Managing network servers and technology tools, ensuring server security and performance, and managing network backups. Security and Data Protection:Implementing security measures, performing security audits, ensuring security through access controls and firewalls, following company policy. Technical Support:Providing technical support to employees, responding to service requests, and training users on system functionalities. Documentation and Reporting:Maintaining documentation of system configurations and procedures, tracking system performance and support tickets, and building custom reports. Collaboration and Improvement:Collaborating with other IT professionals, researching new hardware/software solutions, staying updated on industry trends, and potentially assisting with software integrations. Responsible for communications systems, phones, networks, cabling, hardware, security systems and other electronic infrastructure. Qualifications and skills A Bachelor's degree in a related field or 2 years of work experience as a System or Network Administrator . Experience with various operating systems and platforms. Strong knowledge of networking concepts and security protocols. Experience with databases and relevant management software. Ability to create scripts for automation. Strong problem-solving, communication, and organizational skills. Relevant professional certifications are a plus. Working conditions 100% on-site work with potential travel. Potential for extended periods of standing, walking, or sitting. Occasional lifting of computer equipment and safely operating boom and scissor lifts perform tasks at elevated heights. Possible on-call availability and flexible work hours If you are a customer-focused individual with a passion for the RV industry, we encourage you to apply for this exciting opportunity. We are an Equal Opportunity Employer (EOE). All applicants must be able to pass pre-employment testing including a background check, MVR, and drug screen. PIe74c44c8212b-1912

Job Description Systems Engineer Windows + Linux Hybrid Moncks Corner, SC Optomi, in partnership with a leading energy provider, is seeking an experienced Systems Administrator to support mission-critical infrastructure and high-priority Operational Technology (OT) initiatives. This is an exciting opportunity to work alongside a skilled infrastructure team, troubleshoot complex environments, and play a key role in maintaining the reliability and security of critical systems. What You'll Be Doing: Administer and support Windows Server and Red Hat Enterprise Linux (RHEL) environments. Troubleshoot server, application, Active Directory, and network infrastructure issues. Manage system updates, patching, and endpoint security. Support enterprise backup, security monitoring, and infrastructure platforms. Assist with network monitoring, switch configurations, and critical infrastructure projects. Participate in a rotating on-call schedule to support mission-critical operations. What We're Looking For: Hands-on experience administering both Windows Server and RHEL. Strong understanding of enterprise networking and infrastructure troubleshooting. Experience with enterprise backup, endpoint protection, and security monitoring tools. Ability to independently resolve complex technical issues while collaborating with a team. Strong communication and problem-solving skills. Experience with NERC CIP-regulated environments is a plus! Position Details: Location: Moncks Corner, SC Hybrid (4 days onsite, 1 remote) Employment Type: 6-month contract to hire Interested in supporting the technology behind critical energy infrastructure? I'd love to connect and share more about this opportunity!

Job Description Job Title: Senior Infrastructure Architect/Engineer Location: Greensboro, NC Work Model: Onsite POSITION OVERVIEW Own OS, virtualization, compute-platform, VDI-infrastructure, and DR operations, lifecycle, availability, patching, and technical standards. Lead incident response, troubleshooting, RCA, vulnerability remediation, and service-restoration activities for assigned platforms. Perform and coordinate hands-on data-center infrastructure work for assigned platforms, including hardware installation and removal, rack/stack, cabling, diagnostics, parts replacement, RMA activity, remote hands, vendor coordination, and technical decommissioning. Plan and execute platform upgrades, capacity reviews, recovery runbooks, DR exercises, and corrective actions. Coordinate compute workload administration, platform integrations, and changes with global, regional, application, network, security/IAM, and data-platform teams. Administer and maintain platform-specific access controls for assigned infrastructure in accordance with client security and access-management processes. Provide technical oversight of vendor/MSP support concerns and project delivery, including case initiation, troubleshooting coordination, escalation, resolution validation, validation of changes and operational deliverables, and communication of service concerns to client management. Maintain runbooks, architecture documentation, monitoring requirements, cross-training, and secondary coverage for storage-related recovery. WHAT YOU WILL BE DOING The Senior Compute Platform Administrator is accountable for the reliable operation, lifecycle management, security, resilience, and continuous improvement of server, virtualization, virtual desktop, infrastructure, cloud-workload, and disaster-recovery platforms supporting the HACI environment. The role provides hands-on engineering leadership across Windows Server, Red Hat Enterprise Linux, VMware, Nutanix, Cisco UCS, Lenovo/IBM xServers, Nvidia agents/licensing for VDI and applicable Windows workloads and AWS compute workloads. The position owns infrastructure recovery planning and testing, leads complex incident resolution, and provides secondary coverage for storage connectivity and recovery operations. The role operates within global standards, ITSM controls, vulnerability and patch programs, and governance expectations. WHAT'S NEEDED Bachelor's degree in Information Systems, Computer Science, Engineering, or related field; or an associate degree, military/industry training, and equivalent professional experience. 10+ years of progressive enterprise infrastructure or systems-administration experience. 5+ years administering enterprise server and virtualization platforms 3+ years supporting DR planning, exercises, failover, or infrastructure recovery. Advanced VMware vSphere experience, including installation/upgrade of ESXi hosts, host and datastore cluster configuration, virtual switch VLAN configuration, performance and capacity management, and end-to-end operational support. Advanced Windows Server (2016 and higher) and Red Hat Enterprise Linux (7.x and higher) administration experience. Advanced Cisco UCS platform experience, including configuration and ongoing management of server profiles/templates and Fabric Interconnect network/storage connectivity. Experience with Nutanix AOS platform and other x86 server hardware. Experience supporting AWS EC2 workloads and related platform integrations. Experience with operational automation using tools such as Ansible or comparable scripting and configuration-management tools. Working knowledge of NAS, SAN, and backup platforms; experience with Dell PowerStore, Isilon/OneFS, Avamar, Data Domain, and Cisco SAN switching preferred. Experience with ITSM, 24x7 operations, change control, patching, vulnerability remediation, major incidents, and RCA. Strong preparation and presentation skills for upper Management Levels as well as stakeholder's status reports. Preferred: Experience with Red Hat Satellite; SCM platforms such as GitHub or GitLab; Horizon VDI; NVIDIA vGPU; Windows Group Policy and DHCP; HPC Hardware, and infrastructure monitoring platforms. Works independently on complex issues and leads major incident and recovery activities. Creates standards, runbooks, technical diagrams, lifecycle plans, and management-ready risk/status communications. Translates architecture and security requirements into operationally supportable solutions. Mentors others, supports cross-training, and demonstrates secondary coverage for data-platform recovery. Preferred training/certifications: VMware VCP, RHCSA/RHCE, Microsoft, and/or ITIL Foundation.

Job Description LINUX SYSTEM ADMINISTRATOR - Northern Virginia We are seeking an experienced Linux System Administrator to support large-scale Linux enterprise environments operating within highly secure settings. This is an opportunity to work across both traditional infrastructure and modern cloud environments while supporting mission-critical systems and services in the intelligence community. THE BENEFITS Unbeatable benefits package + competitive salary Secure long-term programs Diverse infrastructure environment Strong career development opportunities THE SYSTEM ADMINISTRATOR ROLE You will be responsible for system administration, security patching, troubleshooting, hardware support, infrastructure monitoring, and cloud platform support. The role requires strong technical problem-solving skills and the ability to work independently while supporting complex operational environments. SYSTEM ADMINISTRATOR ESSENTIAL SKILLS 5+ years Linux Systems Administration experience Strong Linux operating systems knowledge Scripting and automation experience (Bash, Python) Understanding of networking fundamentals (switching, VLANS, storage) Experience supporting enterprise infrastructure Active Top Secret clearance Security+ DESIRABLE Kubernetes environments Cloud infrastructure experience TO BE CONSIDERED Please either apply by clicking online or emailing me directly at . I can make myself available outside of normal working hours to suit between 7am and 8pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. I look forward to hearing from you. SYSTEM ADMINISTRATOR / LINUX ADMINISTRATOR / RED HAT / KUBERNETES / CLOUD INFRASTRUCTURE / PUPPET / SECURITY+ / CISSP / TS/SCI / CI POLYGRAPH / NETWORKING / ENTERPRISE LINUX

Job Description This is a senior Linux/infrastructure engineering role supporting a classified mission environment. The primary focus is Linux engineering plus infrastructure operations, virtualization, security compliance, and automation . The team operates a hybrid on-prem/cloud environment with multiple data centers, commercial/Government/custom applications, and a large data lake. The engineer will provide Tier 2-4 support and participate in both day-to-day operations and larger engineering projects. Key responsibilities Engineer and support Linux servers and workstations , particularly Debian. Provide Tier 2-4 troubleshooting and incident resolution . Manage VMware vCenter and NSX-T virtualization infrastructure. Support Active Directory, DNS, DFS, and DHCP . Maintain systems according to DISA STIGs and security requirements. Operate and maintain infrastructure across data centers and AWS . Monitor infrastructure performance/utilization and maintain accurate inventories. Handle data-center tasks including hardware installation, cabling, commissioning, decommissioning, and property management. Support virtual servers, virtual desktops, VMware Horizon VDI, and automation . Coordinate engineering projects, technical risks, implementation conflicts, and schedules. Create/present technical documentation to review and approval boards. Use ServiceNow for requirements and incident management. Required Qualifications: Linux engineering TS/SCI with Polygraph VMware vCenter + NSX-T Active Directory / DNS / DFS / DHCP DISA STIGs Infrastructure operations & maintenance Splunk Check_MK McAfee ePO BitLocker ServiceNow Tier 2-4 technical support Engineering/project coordination Preferred Qualifications: Rocky Linux Ansible, scripting, and AI integration/automation Engineering Lead experience Tier 1-4 support CIS Benchmarks VMware Horizon VDI Technical briefings/documentation Classified-property and network-encryption-device management RCT Systems offers: Competitive benefits package (medical, dental, vision, life insurance) Immediate 401k vesting Generous PTO and flexible schedules $500.00 annual technology allowance RCT Systems is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex (to include pregnancy and related conditions, sexual orientation, and gender identity), national origin, disability, veteran status, or any other federally protected class.

Job Description Under general supervision and in accordance with established policies and procedures, the Audio Visual Specialist supports effective, reliable, and secure meetings, presentations, training programs, videoconferences, and special events. The role configures, operates, monitors, troubleshoots, and maintains conference room and event technology, while delivering responsive, discreet, and client-focused support to attorneys, staff, clients, and guests. Essential Duties and Responsibilities: Prepare, test, operate, monitor, and support audio, video, collaboration, presentation, recording, and control-system technology for meetings, training programs, videoconferences, and special events. Provide in-room and remote meeting support, including pre-meeting checks, participant assistance, content sharing, audio and camera configuration, and rapid issue resolution. Troubleshoot conference room computers, displays, cameras, microphones, speakers, touch panels, cabling, wireless presentation systems, collaboration platforms, and related network connectivity; document and escalate issues as appropriate. Coordinate meeting requirements and room readiness with Reception, Office Services, Information Technology, event coordinators, outside vendors, and other stakeholders. Build effective working relationships with internal clients and guests, communicate clearly, and maintain continuity of service in high-pressure or time-sensitive situations. Perform preventive maintenance, firmware and software updates, equipment testing, repair coordination, and lifecycle tracking for audiovisual systems. Maintain accurate inventory, storage, checkout, configuration, and physical security records for audiovisual equipment and accessories. Create and maintain operating procedures, room standards, quick-reference guides, knowledge articles, and end-user training materials. Install, configure, test, and document new or replacement audiovisual equipment; participate in evaluations, pilots, upgrades, integrations, and post-installation acceptance testing. Assist with technology roadmaps, capacity planning, standards, budgeting, procurement, and monitoring of audiovisual purchases and repair expenses. Record or stream meetings and create, edit, manage, and distribute media when authorized, following the Firm's confidentiality, privacy, records, and information-security requirements. Protect confidential and privileged information and follow all applicable security, acceptable-use, data-handling, and access-control requirements. Provide scheduled after-hours, weekend, and emergency coverage as business needs require. Perform other related duties as assigned. Knowledge, Skills, and Abilities Required: Strong working knowledge of enterprise conference room and event technology, including audio, video, cameras, lighting, displays, projection, microphones, digital signal processing, control systems, and sound reinforcement. Hands-on experience supporting modern collaboration and conferencing platforms, such as Microsoft Teams and Zoom, and integrated room systems and peripherals. Working knowledge of audiovisual-over-IP, USB and HDMI signal paths, network connectivity, device management, and security practices relevant to connected meeting-room technology. Ability to diagnose issues methodically, prioritize incidents, restore services quickly, and communicate status and workarounds to stakeholders. Excellent written and verbal communication, customer service, organization, documentation, and interpersonal skills. Ability to work calmly and independently in a high-pressure environment while collaborating effectively across teams. Ability to interact professionally with individuals at all organizational levels and handle confidential and privileged information with discretion. Working knowledge of camera operation, lighting, audio capture, recording, streaming, and media editing workflows. Strong analytical and problem-solving skills, sound judgment, creativity, attention to detail, and adaptability when priorities or deadlines change. Proficiency with currently supported Microsoft Windows and Microsoft 365 applications, including Teams, Word, and PowerPoint; experience supporting macOS and mobile devices is preferred. Experience with Dante audio networking and Biamp audio processing and control systems is preferred, as these technologies are used in the Firm's current audio environment. Experience with enterprise audiovisual ecosystems and room-control technologies, such as Crestron, Cisco, Microsoft Teams Rooms, Zoom Rooms, and comparable platforms, is preferred. Education and Experience: Bachelor's degree in information technology, audiovisual technology, communications, engineering, or a related discipline preferred. Relevant technical training and progressively responsible experience may substitute for formal education. At least five years of experience supporting audiovisual technology, enterprise meetings, conferencing, events, or conference center operations, or an equivalent combination of education and experience. Industry certifications such as AVIXA Certified Technology Specialist (CTS), Microsoft 365 Certified: Teams Administrator Associate, or manufacturer-specific audiovisual certifications are preferred. Working Conditions: Normal office environment with little exposure to excessive noise, dust, temperature, etc.

Job Description About CLS: CLS is the trusted party at the centre of the global FX ecosystem. Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective. Trillions of dollars' worth of currency flows through our systems each day. Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world's most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so clients can put their capital and resources to better use. CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle - whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market. Job information: Functional title - Cyber & Network Security Engineer Department - CISO Corporate level - Vice President Report to - Cyber & Network Security Engineering Lead Location - Iselin, New Jersey. On Site 2 days per week. Expected full-time salary range between $170,000 - $190,000 + variable compensation + 401(k) match + benefits. Note: Disclosure as required by NY Pay Transparency Law of the expected salary compensation range for this role. What you will be doing: The Vice President (VP), Security Engineering is a senior technical engineering role responsible for leading the deployment, automation, and operational support of enterprise security platforms and controls. Ideally the candidate will have AWS cloud infrastructure security tooling integration, security automation experience. This role requires a hands-on engineer who can build and deploy AWS-based environments to evaluate, test, and design and operationalize new security technologies and engineer off the shelf security tools. They will lead and mentor the junior engineers. Curiosity to learn, get stuck in and get things delivered. Key Responsibilities: Security Engineering & Tool Deployment Design, build and configuring and maintain enterprise security platforms and services. Have experience with some or all the following products Splunk Enterprise / Splunk Cloud Forcepoint Web Security Forcepoint Email Security & DLP Zscaler DLP and Internet Access Microsoft Purview DLP Qualys VMDR Crowdstrike Faclon Additional threat detection, monitoring, and data protection technologies. Troubleshoot platform, infrastructure, and integration issues across security ecosystems. Work with infrastructure engineering on infrastructure deliverables ensuring that security is engineered into their solutions. Provide senior leadership and guidance to the wider engineering community. AWS Infrastructure Engineering Help build and manage AWS environments used for proof-of-concepts, product evaluation, security testing, and production deployments. Develop repeatable Infrastructure-as-Code (IaC) capabilities for rapid deployment of security tooling. Engineer secure cloud architectures incorporating: EC2 VPCs Security Groups IAM Route53 S3 Lambda CloudWatch GuardDuty AWS Organizations Support secure cloud adoption initiatives and platform modernization programs. Security Automation & Development Develop automation solutions using Python to reduce operational overhead and improve security effectiveness. Create and maintain scripts, APIs, orchestration workflows, and automation frameworks for: Security tool deployment Configuration management Monitoring and alerting Compliance validation Asset discovery Data collection and reporting Integrate security tooling with enterprise workflows and operational platforms. Security Monitoring & Detection Engineering Design and implement security monitoring use cases. On board new log sources. Develop Splunk searches, correlation rules, dashboards, and reporting capabilities. Improve threat detection coverage through security telemetry integration and log onboarding. Partner with Cyber Defense teams to improve detection engineering and incident response capabilities. Data Protection Engineering Deploy and manage enterprise Data Loss Prevention (DLP) solutions. Configure and optimize: Forcepoint DLP Microsoft Purview DLP Zscaler DLP Work with data owners and security architects to implement controls protecting sensitive information. Technical Leadership Collaborate closely senior engineers and architects to deliver secure-by-design solutions. Support security technology roadmaps and strategic initiatives. Experience 5+ years of experience in Security Engineering, Cloud Security Engineering, or Infrastructure Security. Experience mentoring and leading junior engineers. Experience working across engineering and architecture groups to deliver solutions that are secure from the ground up. Experience building and deploying AWS environments from the ground up. Hands-on experience onboarding, configuring, and operating enterprise security platforms. Strong experience automating security operations using Python. Experience supporting security technology evaluations, proof-of-concepts, and production rollouts. Technical Skills: Cloud & Infrastructure AWS (preferred) Infrastructure-as-Code concepts Linux and Windows administration Networking fundamentals (TCP/IP, DNS, HTTP/S, Routing, Proxies) Security Technologies (all not essential but desirable) Splunk Forcepoint Web Security Forcepoint DLP Forcepoint Email Security Zscaler DLP Microsoft Purview DLP Qualys VMDR SIEM, Endpoint Detection & Response (EDR), DLP, and Vulnerability Management technologies Ansible SCCM Development & Automation SPL Python REST APIs Automation frameworks Scripting and orchestration CI/CD concepts Desirable Qualifications AWS Solutions Architect, Security Specialty, or equivalent certification. Splunk Power User, Admin, or Architect certification. CrowdStrike Certified Falcon Administrator. Experience with Terraform or CloudFormation. Key Competencies Troubleshooting and problem-solving skills. Strong engineering mindset with a passion for automation. Strong desire to learn new technologies. Success Measures Engineering and onboarding of security technologies. Increased automation and reduction in manual operational effort. Improved security monitoring and detection capabilities. Stable, scalable, and secure AWS-hosted security infrastructure. Successful delivery of security engineering initiatives aligned with business and security objectives. What we're looking for: Experience in security engineering / cyber engineering in complex, regulated environments (markets technology / investment banking / FMI strongly preferred). Proven delivery of large-scale security platforms end-to-end (design build run), including multi-system integration. Engineering mindset: able to go deep on architecture, automation, telemetry, and operational resilience. Strategic thinker with the ability to translate vision into execution. Strong communicator and collaborative who can work across the organization. Data-driven and outcome-focused, with a bias toward measurable security improvements. Comfortable operating in fast-paced, evolving environments. Professional qualifications / certifications: Experience in security engineering (5+ years) Experience in: Working in highly regulated operations and complex organizational structures. Reporting to senior leadership supporting executive level decision-making and prioritization. Engaging in complex governance, contributing to multi-layered committees or forums. Understand, interpret and apply regulatory requirements, compliance and industry standards. Our commitment to employees: We are a small company with a big mandate, so every person is essential to our success. We are also committed to employing and retaining the most talented and dedicated people. What makes us interesting goes beyond our competitive salaries and great benefits. Our work environment is designed around quality outcomes, not output. The FX market would cease to function without our services, and we take pride in being responsible for keeping it running smoothly. We are different from other financial institutions in that we have a flatter and more transparent structure, with accessible leadership. You will be seen, heard and empowered to develop your career. We are a purpose-driven organization, with an inclusive culture that focuses on doing what is right. The well-being of our people is as important to us as the resilience of our systems . click apply for full job details

Job Description Role: SAP BTP Security Resource Location: Raritan, NJ 3 days a week Helps define the identity, access, network, and data protection architecture for BTP subaccounts, extensions, and integrations. Work closely with cloud architects, developers, Basis/platform teams, and compliance stakeholders Key Responsibilities: Identity and access management Design and configure authentication and authorization using SAP Cloud Identity Services (IAS/IPS), including SSO and federation with corporate IdPs such as Azure AD/Entra ID and Okta. Define role collections, roles, and scopes, and manage authorizations via XSUAA and the Authorization & Trust Management service. Automate user and role provisioning and lifecycle management. Support SAP Cloud Identity Access Governance (IAG) for access reviews, SoD analysis, and privileged access. Platform security and governance Define security standards for global accounts, directories, subaccounts, and spaces. Manage Cloud Foundry and Kyma security, including org/space roles, service keys, and secrets handling. Configure and manage Cloud Connector, destinations, and secure connectivity to on-premise and third-party systems. Apply secure network patterns such as private link, IP allow-listing, and mTLS. Application and integration security Review and secure CAP, SAPUI5/Fiori, and Node.js/Java extensions (OAuth 2.0, JWT, CSRF, CORS, input validation). Secure SAP Integration Suite (API Management, Cloud Integration) with credential stores, certificates, and API policies. Partner with DevOps to embed security in CI/CD pipelines (SAST/DAST, dependency scanning, secrets management). Data protection and compliance Implement encryption at rest and in transit, key management, and data masking where required. Support compliance with ISO 27001, SOC 1/2, GDPR, and internal policies, and provide evidence for audits. Review BTP audit logs and integrate them with SIEM tools (e.g., Splunk, Sentinel) via the Audit Log service. Monitoring and incident response Define security monitoring, alerting, and incident response procedures for BTP. Run periodic security assessments and remediate findings. Track SAP Security Notes and BTP service updates and assess their impact. Collaboration and documentation Produce security architecture documents, runbooks, and role design guides. Advise project teams on secure design and conduct security design reviews. Mentor developers and administrators on BTP security best practices. Required Qualifications Bachelor's degree in Computer Science, Information Security, or equivalent experience. Hands-on experience with SAP BTP security (XSUAA, IAS/IPS, role collections, trust configuration). Strong understanding of OAuth 2.0, OpenID Connect, SAML 2.0, JWT, and PKI/certificates. Experience with Cloud Connector, destinations, and hybrid connectivity. Working knowledge of Cloud Foundry and/or Kyma, and of SAP Integration Suite security. Familiarity with SAP S/4HANA and SAP security concepts (roles, authorizations, GRC/IAG). Understanding of cloud security principles (least privilege, zero trust, defense in depth). Good communication skills and the ability to work with technical and non-technical stakeholders. Preferred Qualifications SAP certifications (e.g., SAP Certified Associate - Backend Developer for SAP BTP, or SAP Certified Technology Associate - SAP BTP). Security certifications such as CISSP, CISM, CCSP, or Azure/AWS security certifications. Experience with SAP Cloud ALM, SAP Build, SAP Event Mesh, or SAP HANA Cloud security. Scripting and automation skills (Terraform, BTP CLI, Python, or Bash) and infrastructure-as-code for BTP. Exposure to SIEM integration, threat modeling, and penetration testing coordination. Experience in regulated industries (finance, pharma, public sector). Key Competencies Analytical, with a risk-based approach to security decisions Strong ownership and attention to detail Ability to translate security requirements into practical technical controls Comfortable working in agile, multi-vendor environments Thanks & Regards, Vandana Shrivastava US IT Recruiter O: ext.130 E:

Description: Department: IT Services Group Travel Required: Local/day travel as needed Reports To: Director, IT Services Direct Reports: None Billable Hours Goal: 80% of worked hours during designated customer-service/field days JOB SUMMARY The Managed Services & Systems Administrator is a hybrid technical role that combines the proactive administration and improvement of ComTec's managed services technology stack with hands-on technical support for our customers. The position is generally structured with approximately three days per week focused on Managed Services Administration and two days per week providing customer-facing IT Systems Administration services. Scheduling may vary based on customer and business needs. In the Managed Services Administration portion of the role, this individual works primarily behind the scenes to monitor, maintain, upgrade, troubleshoot, and automate ComTec's managed services platforms and customer environments. The position supports the broader technical team by identifying issues proactively, improving alerting and automation, working with technology vendors, and helping ensure the health and reliability of managed customer environments. In the IT Systems Administration portion of the role, this individual provides onsite and remote technical services to customers, including troubleshooting, maintenance, escalated support, and administration of customer infrastructure. During designated customer-service days, the position is expected to maintain an 80% billable utilization goal. The successful candidate will enjoy both proactive technology administration and direct customer interaction and will be comfortable transitioning between internal managed-services responsibilities and customer-facing technical work. ESSENTIAL FUNCTIONS Managed Services Administration - Approximately 60% Perform daily monitoring of internal and external managed infrastructures. Administer, maintain, and improve ComTec's managed services technology stack. Provide behind-the-scenes technical support to service desk and field technical teams. Monitor alerts and identify opportunities to proactively resolve recurring customer issues. Continually improve managed services alerting, monitoring, scripting, and automation. Liaise with software, hardware, and cybersecurity vendors to troubleshoot and resolve technical issues. Perform network and infrastructure health analysis for managed services customers. Assist with reporting on the health, performance, and security of managed customer environments. Identify root causes of recurring technical issues and develop solutions to reduce future incidents. Assist with the testing, implementation, documentation, and ongoing administration of new managed services technologies. Contribute to departmental goals related to SLA performance, case resolution, operational efficiency, and customer satisfaction. IT Systems Administration - Approximately 40% Provide onsite and remote technical support for ComTec customers. Maintain an 80% billable utilization goal during designated customer-service/field days. Respond to customer inquiries in a courteous and professional manner. Troubleshoot and resolve escalated service desk and customer infrastructure issues. Provide desktop, server, Microsoft 365, network, and related infrastructure support. Administer and maintain user accounts, permissions, email, and related services. Perform remote and onsite scheduled maintenance. Troubleshoot workstation, server, networking, firewall, backup, and software issues. Create, document, update, and escalate customer issues according to established ticketing standards and SLAs. Monitor assigned tickets and tasks through resolution or appropriate escalation. Accurately maintain case notes, time entries, documentation, and resolutions. Follow established change-management and customer-support procedures. Identify potential customer needs and sales opportunities and communicate them to the appropriate team members. General Responsibilities Participate in the emergency on-call rotation. Maintain accurate and timely timesheets and service documentation. Work collaboratively with Service Desk, Systems Administration, Cybersecurity, and other IT Services team members. Take ownership of assigned issues through resolution while recognizing when escalation is appropriate. Maintain current technical knowledge and continually develop skills related to ComTec's managed services platforms and customer technology environments. Perform other duties as required. Requirements: TECHNICAL SKILLS & KNOWLEDGE The ideal candidate will have experience administering and troubleshooting technologies including: Microsoft Windows Server Microsoft Active Directory and Entra ID Microsoft 365 Microsoft Intune Hyper-V and virtualization technologies N-central RMM or similar remote monitoring and management platforms Endpoint detection and response/security technologies such as SentinelOne Enterprise backup and disaster recovery solutions DNS, DHCP, TCP/IP, Internet connectivity, and mail flow Firewalls and network infrastructure, including SonicWall HP and Dell server/workstation hardware Windows workstation operating systems Microsoft Office applications Automation and scripting technologies The individual should possess strong workstation, server, networking, and cloud troubleshooting skills and have the ability to diagnose both individual technical incidents and broader systemic issues. SOFT SKILLS & ABILITIES Strong written and verbal communication skills. Pleasant and professional demeanor in all customer and internal communications. Strong organizational and time-management skills. Ability to transition effectively between proactive administrative work and customer-facing technical support. Ability to manage multiple priorities and changing customer needs. Resourceful problem solver with sound judgment and effective decision-making abilities. Ability to work independently without direct supervision. Owns issues through resolution while understanding when and how to escalate. Demonstrates empathy and professionalism when working with users. Ability to work effectively with customers at all levels, from executives and IT personnel to end users. Operates with customer satisfaction in mind. Energy, enthusiasm, curiosity, and a results-oriented mindset. Strong interest in learning new technologies, automation, scripting, and improving operational efficiencies. EDUCATION & EXPERIENCE Bachelor's degree in Information Technology or related discipline preferred. 3-5+ years of relevant IT experience supporting business technology environments. Experience in an MSP or other multi-customer technical environment preferred. Experience providing both remote and onsite technical support preferred. Relevant Microsoft, CompTIA, SonicWall, or other industry certifications preferred. WORK ENVIRONMENT / PHYSICAL DEMANDS Regular use of computers and standard office equipment. Ability to remain calm and professional in stressful technical situations. Ability to perform the administrative functions expected of the position. Ability to work both in the ComTec office and at customer locations. ADDITIONAL REQUIREMENTS This position is expected to generally spend approximately three days per week performing Managed Services Administration responsibilities and approximately two days per week performing customer-facing IT Systems Administration responsibilities. The actual schedule may vary based on customer demand and business needs. An 80% billable utilization goal applies to designated customer-facing IT Systems Administration days. Ability to travel locally to customer locations as required. Ability to occasionally work evenings or weekends as customer or business needs require. Valid driver's license and reliable personal vehicle. Participation in the department's emergency on-call rotation is required. Compensation details: 32-40 Hourly Wage PIedd7a309abdf-3868

Description: Department: IT Services Group Travel Required: Local/day travel as needed Reports To: Director, IT Services Direct Reports: None Billable Hours Goal: 80% of worked hours during designated customer-service/field days JOB SUMMARY The Managed Services & Systems Administrator is a hybrid technical role that combines the proactive administration and improvement of ComTec's managed services technology stack with hands-on technical support for our customers. The position is generally structured with approximately three days per week focused on Managed Services Administration and two days per week providing customer-facing IT Systems Administration services. Scheduling may vary based on customer and business needs. In the Managed Services Administration portion of the role, this individual works primarily behind the scenes to monitor, maintain, upgrade, troubleshoot, and automate ComTec's managed services platforms and customer environments. The position supports the broader technical team by identifying issues proactively, improving alerting and automation, working with technology vendors, and helping ensure the health and reliability of managed customer environments. In the IT Systems Administration portion of the role, this individual provides onsite and remote technical services to customers, including troubleshooting, maintenance, escalated support, and administration of customer infrastructure. During designated customer-service days, the position is expected to maintain an 80% billable utilization goal. The successful candidate will enjoy both proactive technology administration and direct customer interaction and will be comfortable transitioning between internal managed-services responsibilities and customer-facing technical work. ESSENTIAL FUNCTIONS Managed Services Administration - Approximately 60% Perform daily monitoring of internal and external managed infrastructures. Administer, maintain, and improve ComTec's managed services technology stack. Provide behind-the-scenes technical support to service desk and field technical teams. Monitor alerts and identify opportunities to proactively resolve recurring customer issues. Continually improve managed services alerting, monitoring, scripting, and automation. Liaise with software, hardware, and cybersecurity vendors to troubleshoot and resolve technical issues. Perform network and infrastructure health analysis for managed services customers. Assist with reporting on the health, performance, and security of managed customer environments. Identify root causes of recurring technical issues and develop solutions to reduce future incidents. Assist with the testing, implementation, documentation, and ongoing administration of new managed services technologies. Contribute to departmental goals related to SLA performance, case resolution, operational efficiency, and customer satisfaction. IT Systems Administration - Approximately 40% Provide onsite and remote technical support for ComTec customers. Maintain an 80% billable utilization goal during designated customer-service/field days. Respond to customer inquiries in a courteous and professional manner. Troubleshoot and resolve escalated service desk and customer infrastructure issues. Provide desktop, server, Microsoft 365, network, and related infrastructure support. Administer and maintain user accounts, permissions, email, and related services. Perform remote and onsite scheduled maintenance. Troubleshoot workstation, server, networking, firewall, backup, and software issues. Create, document, update, and escalate customer issues according to established ticketing standards and SLAs. Monitor assigned tickets and tasks through resolution or appropriate escalation. Accurately maintain case notes, time entries, documentation, and resolutions. Follow established change-management and customer-support procedures. Identify potential customer needs and sales opportunities and communicate them to the appropriate team members. General Responsibilities Participate in the emergency on-call rotation. Maintain accurate and timely timesheets and service documentation. Work collaboratively with Service Desk, Systems Administration, Cybersecurity, and other IT Services team members. Take ownership of assigned issues through resolution while recognizing when escalation is appropriate. Maintain current technical knowledge and continually develop skills related to ComTec's managed services platforms and customer technology environments. Perform other duties as required. Requirements: TECHNICAL SKILLS & KNOWLEDGE The ideal candidate will have experience administering and troubleshooting technologies including: Microsoft Windows Server Microsoft Active Directory and Entra ID Microsoft 365 Microsoft Intune Hyper-V and virtualization technologies N-central RMM or similar remote monitoring and management platforms Endpoint detection and response/security technologies such as SentinelOne Enterprise backup and disaster recovery solutions DNS, DHCP, TCP/IP, Internet connectivity, and mail flow Firewalls and network infrastructure, including SonicWall HP and Dell server/workstation hardware Windows workstation operating systems Microsoft Office applications Automation and scripting technologies The individual should possess strong workstation, server, networking, and cloud troubleshooting skills and have the ability to diagnose both individual technical incidents and broader systemic issues. SOFT SKILLS & ABILITIES Strong written and verbal communication skills. Pleasant and professional demeanor in all customer and internal communications. Strong organizational and time-management skills. Ability to transition effectively between proactive administrative work and customer-facing technical support. Ability to manage multiple priorities and changing customer needs. Resourceful problem solver with sound judgment and effective decision-making abilities. Ability to work independently without direct supervision. Owns issues through resolution while understanding when and how to escalate. Demonstrates empathy and professionalism when working with users. Ability to work effectively with customers at all levels, from executives and IT personnel to end users. Operates with customer satisfaction in mind. Energy, enthusiasm, curiosity, and a results-oriented mindset. Strong interest in learning new technologies, automation, scripting, and improving operational efficiencies. EDUCATION & EXPERIENCE Bachelor's degree in Information Technology or related discipline preferred. 3-5+ years of relevant IT experience supporting business technology environments. Experience in an MSP or other multi-customer technical environment preferred. Experience providing both remote and onsite technical support preferred. Relevant Microsoft, CompTIA, SonicWall, or other industry certifications preferred. WORK ENVIRONMENT / PHYSICAL DEMANDS Regular use of computers and standard office equipment. Ability to remain calm and professional in stressful technical situations. Ability to perform the administrative functions expected of the position. Ability to work both in the ComTec office and at customer locations. ADDITIONAL REQUIREMENTS This position is expected to generally spend approximately three days per week performing Managed Services Administration responsibilities and approximately two days per week performing customer-facing IT Systems Administration responsibilities. The actual schedule may vary based on customer demand and business needs. An 80% billable utilization goal applies to designated customer-facing IT Systems Administration days. Ability to travel locally to customer locations as required. Ability to occasionally work evenings or weekends as customer or business needs require. Valid driver's license and reliable personal vehicle. Participation in the department's emergency on-call rotation is required. Compensation details: 32-40 Hourly Wage PIedd7a309abdf-3868

Constellation Energy seeks a Sr. Operational Technology Systems Administrator to manage and secure OT systems that support energy generation and delivery. In this role you will administer critical control systems, SCADA and related networks, implement cybersecurity and patching, and ensure high availability and compliance in a regulated utility environment. You'll partner with operations, engineering, and security teams to design resilient solutions, respond to incidents, and support upgrades. This position offers the chance to work on impactful grid and reliability initiatives in a collaborative, innovation-driven culture. Responsibilities Administer, configure, and maintain operational technology (OT) systems supporting power generation and grid operations Monitor OT network performance, reliability, and security, responding to incidents and outages Implement and maintain patching, backups, and disaster recovery procedures for OT assets Collaborate with engineering, plant operations, and IT security teams on system upgrades and integrations Harden OT environments following cybersecurity best practices and NERC/CIP or similar standards Develop and maintain documentation, runbooks, and asset inventories for OT systems Support deployment, testing, and validation of new OT platforms and automation tools Provide Tier 2/3 support and on-call escalation for critical OT infrastructure Assist with compliance audits, risk assessments, and remediation plans Train operations staff on OT system use, changes, and procedures Required Skills Operational technology (OT) administration SCADA/DCS systems Industrial control systems (ICS) Network administration and segmentation Windows and Linux server administration Cybersecurity and hardening (OT/ICS) Firewalls, VPNs, and IDS/IPSBackup, recovery, and high availability NERC/CIP or similar compliance Scripting/automation (Power Shell, Python)

This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains. Responsibilities: Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues Own the maintenance, configuration, availability, and business continuity of core IT services Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business Identify recurring issues, define corrective actions, and implement long-term solutions Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru Serve as Tier 3 support for macOS, hardware, and network-related issues Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort Create and maintain IT documentation and contribute to the Knowledge Base Manage vendor relationships for IT services and tools Investigate and remediate security-related issues across Gmail, Slack, and Okta Mentor team members and promote IT best practices across the organization WHO YOU ARE A hands-on problem solver who takes ownership and strives for operational excellence Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent) Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby Comfortable using tools such as Jira, Git, and GAM Demonstrated experience designing, implementing, and improving IT services Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency Excellent written and verbal communication skills Strong networking fundamentals, including familiarity with the OSI model Familiar with software development lifecycle principles Bonus Qualifications: ITIL Foundation (or higher) certification Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $174,000/year with an expected On Target Earnings (OTE) between $123,000 and $193,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. Depending on where you are located, you may have certain rights available to you in relation to Braze's use of AI: To opt out of AI-assisted review of your application, please click the "Learn More" at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. To exercise other types of rights . click apply for full job details

Job Description Job Description Company Description Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. Fairmont Chicago, Millennium Park Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is a leader in Food & Beverage in the city, with the newly launched partnership with Richard Sandoval Hospitality for our multi-million dollar pan Latin restaurant and tequila bar, Toro. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 84 newly renovated rooms and Fairmont Gold Lounge, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space. Toro by Richard Sandoval Across Latin America, food is more than a meal. It's an event. It's a celebration that's shared, savored, and enjoyed with the finest spirits. Join us in this ritual. We welcome you to Toro, Richard Sandoval's Restaurant and Tequila Bar, which features a casually unique upbeat dining experience. Toro will have a small plate menu along with a Suviche (Sushi & Ceviche combination) bar food offering at the restaurant's lively and energetic Rum Bar setting. The beverage experience will include a variety of hand-muddled cocktails, a collection of Latin wines, and a variety of sugarcane spirits that will be expertly chosen by our Tequila Experts. About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. Job Description The Hotel Group Sales Strategy & Analytics Analyst provides administrative, analytical, and operational support to the Director of Sales, Director of Sales & Marketing, and Private Dining Sales Manager. This role supports the Sales & Marketing team through reporting, CRM management, prospecting support, data analysis, departmental administration, and private dining coordination. The ideal candidate is highly organized, analytical, detail-oriented, and proficient in managing multiple priorities in a fast-paced hospitality environment. Essential Responsibilities: Administrative Support Provide administrative support to the Director of Sales and Director of Sales & Marketing. Coordinate meetings, maintain calendars, and prepare presentations and reports. Assist with departmental communications, document management, and special projects. Maintain departmental files, records, and organizational systems. Sales Intelligence & Prospecting Manage and maintain CRM databases to ensure data accuracy and integrity. Serve as the primary administrator for Knowland, Cvent, Topline, and other prospecting platforms. Generate weekly and monthly prospecting lists for the Sales team. Track and analyze citywide, self-contained, and non-self-contained business opportunities. Manage relationships and workflows with third-party prospecting vendors. Research target accounts and identify new business opportunities. Reporting & Analytics Prepare weekly, monthly, and quarterly sales reports and dashboards. Analyze sales activity, prospecting efforts, and business trends. Compile data for business reviews, budget planning, and leadership presentations. Maintain departmental trackers and reporting tools. Private Dining Support Provide administrative support to the Private Dining Sales Manager. Maintain inquiry and activity tracking reports. Assist with database management, follow-up, and reporting. Support promotional efforts and administrative needs related to Private Dining. Marketing Administration Process guest amenities and VIP requests. Assist with maintaining sales and marketing collateral. Support administrative tasks related to marketing initiatives, events, and promotions. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Medical, Dental and Vision Insurance, 401K Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities Qualifications Your experience and skills include: Bachelor's degree preferred or equivalent work experience. Minimum 2 years of administrative, sales support, marketing support, or hospitality experience. Hotel sales and marketing experience preferred. Experience with OSEM, Knowland, Cvent, Topline, or similar platforms preferred. Advanced proficiency in Microsoft Excel and strong working knowledge of Microsoft Office Suite. Strong analytical, organizational, and communication skills. Ability to manage multiple priorities while maintaining attention to detail. Additional Information Compensation Range: $26.00 - $29.00 per hour Visa Requirements: Successful candidates must be legally eligible to work in the United States. Employee Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property. Our Values Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special. Belonging: We celebrate our differences. We support each other and we always stand together. Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. Integrity: We build trust through mutual respect and being authentic. Diversity & Inclusion Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team. All your information will be kept confidential according to EEO guidelines.

Job Description Job Description About RapidFire Safety & Security RapidFire Safety & Security is a leading provider of life safety and security solutions, earning customer trust by delivering exceptional service through the excellence of our teammates. The Information Technology department supports the equipment, software, data, and communications capabilities that allow RapidFire to scale securely, operate efficiently, and continue protecting people and property. Job Summary The IT Systems Coordinator serves as an internal resource within the Information Technology department. This role works closely with the Director of IT, RapidFire's MSP, branch personnel, and vendors to ensure reliable, secure, and efficient technology services. This position coordinates and manages day-to-day IT operations, user onboarding and offboarding, asset lifecycle management, software subscription tracking, vendor/MSP follow-through, and process improvement documentation, while providing hands-on support where needed. The ideal candidate is highly organized, technically capable, customer-service focused, and comfortable coordinating work across internal users, branch teams, vendors, and managed service providers in a fast-growing, multi-location environment. Responsibilities IT Platform Support • Maintain and support network equipment and user devices using remote management tools. • Administer VoIP phone system to ensure a positive customer experience. • Assist with administering Microsoft 365, Entra ID, Azure and other SaaS applications. Asset Lifecycle Management • Maintain accurate inventory and lifecycle records for all company IT assets. • Coordinate procurement, deployment and repairs for company IT assets. Software & Subscriptions Management • Maintain accurate inventory of software and internet service providers, including subscriptions and licenses. • Administer software change requests, renewals and account consolidations. IT Operations & Support Delivery • Coordinate daily IT operations across offices, users, vendors, service providers, and the Director of IT. • Create and monitor managed service provider tickets to ensure completion, escalating concerns, risks, or repeat incidents to the Director of IT. • Coordinate with Branch IT Liaisons for hands-on efforts, with onsite travel as required. User Onboarding & Offboarding • Coordinate IT onboarding and offboarding processes to ensure completeness and alignment with Human Resources. Documentation & Process Improvement • Document and improve repeatable processes to increase consistency and effectiveness. • Assist with the development of SOPs, knowledge base articles, system diagrams, and process checklists. Other Responsibilities • Perform other duties as assigned by the Director of IT. Knowledge, Skill & Other RequirementsPreferred Qualifications • 2+ years of experience in IT operations, systems administration, technical support, or a related role. • Experience supporting RingCentral, Meraki, Microsoft 365, Entra ID, Azure, endpoint management, or similar business technology platforms. • Experience managing hardware and software inventory, onboarding and offboarding workflows, and process improvements. • Experience coordinating and managing vendors, contractors and service providers. • Associate or Bachelor's degree in Information Technology or related field; equivalent experience considered. • Certifications such as CompTIA A+/Network+/Security+, Cisco CMSS/CCST/CCNA, Microsoft 365 Fundamentals/Endpoint Administrator, CSAM/CAMP or similar credentials are a plus. Key Skills & Competencies • Customer-service oriented, detail-focused, and able to communicate clearly with technical and non-technical users. • Strong prioritization, problem-solving, and independent follow-through skills. • Collaborative across departments, branches, vendors, and service providers, with professional integrity and confidentiality when handling sensitive information. • Adaptable and willing to learn new systems, tools, and business processes while identifying and sharing AI-enabled productivity improvements. Success Measurements • User support requests, MSP tickets, and escalations are coordinated and resolved in a timely manner. • Hardware, software, subscription lifecycles, and accounts remain current, accurate and consolidated. • Onboarding, offboarding, access, and licensing administration are completed accurately, on time, and in alignment with HR and business needs. • Documentation, SOPs, knowledge base articles, and checklists are maintained and improved to support consistent, repeatable IT operations. Career Path This position is designed to grow with the organization. Depending on company growth, acquisitions, individual performance, and future internal IT team expansion, this role may develop into one of the following paths: • IT Operations Manager • IT Systems Administrator Compensation The expected salary range for this role is $55,000 - 65,000 annually. Final compensation will be based on experience, technical capabilities, certifications, and demonstrated ability to operate effectively in a fast-growing, multi-location environment. Physical Demands This role routinely uses standard office equipment, including computers, phones, printers, and related technology equipment. The employee may occasionally lift or move technology equipment weighing up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Statement RapidFire Safety & Security is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs.