12 jobs found

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a dedicated Senior IT Change Coordinator - Application Delivery. The Senior IT Change Coordinator for Application Delivery provides technical change governance for complex software releases across the enterprise. Working with application engineering, product, quality assurance, DevOps, infrastructure, and business teams, this role assesses deployment risk, coordinates dependencies, validates release readiness, and supports reliable production outcomes. The role combines advanced Change and Release Management expertise with practical knowledge of software delivery, testing, and application deployment practices. Collaborates and manages IT change processes across all functions within IT and with business stakeholders. Measures and monitors progress to ensure IT changes are implemented on time with minimal impact or disruption to IT production systems. Ensures that all IT changes are recorded, assessed, approved, prioritized, and deployed in a manner that meets business requirements and protects the stability and reliability of production IT systems. Contributes to improvements to the Change and Release processes and technology improvement opportunities and may lead the execution of these initiatives as needed. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio; TX. Relocation assistance is not available for this position. What you'll do: Facilitates complex or large IT change requests meeting with change requestor to review, audit, and ensure change requests meet regulatory standards. Drives direction of appropriate rigor level based on the technical complexity and potential impact of change. Identifies quality issues within the department contributing to IT service delivery issues and ensure their resolution/success. Partners with internal and external SMEs to improve, synchronize, automate, and integrate process controls to include integration with other ITIL disciplines. Understands application of process controls and their interaction, and anticipates , mitigates against them and/or ensures resolution. Assists in internal and external reviews on the effectiveness of the configuration management operations at USAA. Serves as escalation point for junior team members on moderately complex issues. Recognizes and escalates issues for proactive communication to stakeholders and provide guidance toward resolution. Provides consultation around IT change and release management tools, process and artifacts. Influences how the IT Change and Release organization and roles interrelate with the respective customers and other ITIL disciplines. May lead medium to large scale implementations. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of IT change management, release management, application delivery, software engineering coordination, or technical project management experience. Advanced knowledge of ITIL and Change Enablement practices. Demonstrated experience with waterfall and Agile delivery, SDLC, application testing, CI/CD, deployment governance, and cross-functional release coordination. Advanced knowledge of application delivery, SDLC, release coordination, and production deployment practices.• Ability to evaluate application dependencies, testing sufficiency, implementation plans, and recovery strategies.• Demonstrated ability to coordinate cross-functional delivery teams through complex releases.• Advanced written, verbal, presentation, facilitation, and stakeholder management skills.• Strong attention to detail and demonstrated knowledge of relevant risk and regulatory requirements. What Sets You Apart: ITIL 4, SAFe, Scrum, DevOps, or relevant change/release certification. Experience with enterprise CI/CD platforms, release orchestration, observability, or deployment automation. Experience supporting cloud-native, distributed, mobile, or customer-facing applications. Experience with progressive delivery methods such as canary, blue-green, feature flags, or slow-roll deployments. Compensation range: The salary range for this position is: $103,450- $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a dedicated Senior IT Change Coordinator - Network Services. The Senior IT Change Coordinator for Network Services provides technical governance and release coordination for enterprise network changes. Working with network engineering, security, infrastructure, application, telecommunications, operations, and vendor teams, this role assesses connectivity and service impact, coordinates maintenance windows, and ensures network changes include appropriate redundancy, validation, and recovery planning. Provides governance, risk oversight, and release coordination for enterprise network infrastructure. Ensures network changes are assessed, coordinated, tested, and implemented with minimal impact to business operations and technology services. Contributes to improvements in network change quality, service reliability, and Change and Release Management practices. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio; TX. Relocation assistance is not available for this position. What you'll do: Facilitates complex or large IT change requests meeting with change requestor to review, audit, and ensure change requests meet regulatory standards. Drives direction of appropriate rigor level based on the technical complexity and potential impact of change. Identifies quality issues within the department contributing to IT service delivery issues and ensure their resolution/success. Partners with internal and external SMEs to improve, synchronize, automate, and integrate process controls to include integration with other ITIL disciplines. Understands application of process controls and their interaction, and anticipates, mitigates against them and/or ensures resolution. Assists in internal and external reviews on the effectiveness of the configuration management operations at USAA. Serves as escalation point for junior team members on moderately complex issues. Recognizes and escalates issues for proactive communication to stakeholders and provide guidance toward resolution. Provides consultation around IT change and release management tools, process and artifacts. Influences how the IT Change and Release organization and roles interrelate with the respective customers and other ITIL disciplines. May lead medium to large scale implementations. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of IT change management, release management, infrastructure operations, platform engineering, or technical project management experience. Advanced knowledge of ITIL, enterprise infrastructure, and operational controls. Demonstrated experience with servers, operating systems, virtualization, storage, middleware, hybrid cloud, resiliency, and maintenance coordination. Advanced knowledge of enterprise network technologies, operations, and maintenance practices. Ability to evaluate network dependencies, redundancy, implementation plans, and rollback strategies. Demonstrated experience coordinating complex network maintenance and modernization activities. Advanced facilitation, communication, and cross-functional stakeholder management skills. Strong understanding of service availability, operational risk, and regulatory control expectations. What Sets You Apart: ITIL 4, Cisco, Juniper, cloud networking, or relevant network certification. Experience with software-defined networking, network automation, or infrastructure as code. Experience supporting large-scale financial services, highly available, or regulated networks. Experience with network observability, performance management, or telecommunications services. Compensation range: The salary range for this position is: $103,450- $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Job Description Essential Duties and Responsibilities System Administration Maintain, troubleshoot, and secure the Town's local area network (LAN), fiber ring, servers, hardware, software, and cloud-based services. Serve as the primary helpdesk contact and escalation point for Town employees experiencing hardware, software, connectivity, telephone, or other technology-related issues. Set up, configure, and support computers, mobile devices, printers, peripherals, and VoIP telephone equipment for Town employees. Support technology systems throughout Town facilities, including access-control systems, camera systems, fuel systems, and other municipal technology. Manage technology onboarding and offboarding for Town employees, including equipment and system access. Assist with enterprise system integration and other technology systems used by the Town. Helpdesk & User Support Serve as a primary point of contact and escalation resource for Town employees experiencing hardware, software, network, connectivity, telephone, or other technology-related issues. Diagnose and resolve hardware, software, connectivity, printing, telephone, and peripheral equipment issues. Explain technical information and procedures to employees with varying levels of technical knowledge. Provide guidance and training regarding standard software applications, cybersecurity awareness, and specialized municipal systems. Assist employees with technology-related questions, troubleshooting, and basic user training. Cybersecurity & Data Protection Organize and manage the Town's cybersecurity plan. Manage data backups, disaster recovery protocols, and system security updates to protect confidential municipal and citizen data. Maintain appropriate system access and security controls in accordance with Town policies and procedures. Provide cybersecurity awareness and training to Town personnel as appropriate. Vendor & Project Coordination Coordinate with third-party IT service providers, software contractors, telecommunications providers, and hardware vendors. Serve as a point of contact between Town departments and technology vendors as appropriate. Coordinate the installation, configuration, testing, and rollout of new municipal software, hardware, and technology systems. Assist with technology-related projects, system upgrades, implementations, and integrations. Draft or assist with technical specifications, requests for proposals (RFPs), bid documents, and bid evaluations for technology purchases. Technology Management Maintain accurate inventory records for Town technology assets throughout their lifecycle. Assist Town administration with preparing the annual IT budget and monitoring technology expenditures. Follow Town purchasing rules and procedures when acquiring technology, equipment, software, and related services. Participate in the Town's IT Committee and assist with technology-related projects and recommendations. Assist with the Town website and related technology needs as assigned. Municipal Administration & Training Train Town personnel on standard software applications, cybersecurity awareness, and specialized municipal systems. Support audio-visual (AV) equipment and live-streaming setups for Town Council and public meetings. Provide technical support for Town Council meetings and other public meetings as needed. General Responsibilities Serve as a resource to Town departments regarding technology operations, cybersecurity, and technology planning. Stay informed regarding relevant technology, cybersecurity, software, hardware, and municipal technology practices. Follow all Town policies, procedures, security requirements, purchasing requirements, and applicable laws and regulations. Maintain confidentiality of information accessed through Town systems. Exercise sound judgment when handling sensitive information, technology systems, security matters, and user access. Perform other duties and responsibilities as assigned by the appropriate supervisor or Town administration. Qualifications and Skills Required Knowledge and Skills Working knowledge of computer hardware, software, operating systems, network infrastructure, and telecommunications systems. Working knowledge of Windows and Mac operating systems, Active Directory, server administration, and network security. Knowledge of cybersecurity principles, data protection, backups, and disaster recovery practices. Strong troubleshooting and problem-solving skills involving hardware, software, networks, and peripheral devices. Ability to install, configure, maintain, and troubleshoot computers, mobile devices, network equipment, and related technology. Ability to communicate technical information clearly to individuals with varying levels of technical knowledge. Strong interpersonal and customer service skills. Ability to organize and prioritize multiple projects, requests, and deadlines. Ability to work independently while also collaborating effectively with Town departments, vendors, contractors, and administration. Ability to maintain accurate records and documentation. Ability to exercise sound judgment and maintain confidentiality when working with sensitive information. Ability to learn and adapt to new technology, software, systems, and procedures. Background Screening Employment is contingent upon successful completion of any background screening required by Town policy, the requirements of a particular position or system, or applicable law. Driver's License Valid Indiana driver's license and ability to travel between Town facilities and municipal buildings as required to perform assigned duties. Preferred Qualifications Associate's or bachelor's degree in information technology, computer science, cybersecurity, network administration, or a related field. Experience supporting multiple departments or locations. Experience working in a municipal, governmental, public-sector, or similarly regulated environment. Relevant industry certifications in information technology, networking, cybersecurity, or related areas. Experience with Microsoft environments, Active Directory, network administration, VoIP, cloud-based services, cybersecurity, or municipal software systems. Confidentiality & Security Expectations The IT Coordinator may have access to confidential and sensitive information and systems, including employee information, financial information, law enforcement and public safety systems, citizen information, network credentials, security systems, and other protected municipal data. The employee is expected to: Maintain strict confidentiality of information accessed through Town systems. Follow Town policies and procedures regarding information security, acceptable technology use, records, and confidentiality. Protect system credentials, access permissions, and other security-sensitive information. Report suspected security incidents, unauthorized access, or other technology-related concerns in accordance with Town procedures. Access information and systems only as authorized and necessary to perform assigned duties. Work Environment The physical demands and work environment described below are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made for qualified individuals with disabilities. The position regularly requires the employee to: Sit, stand, walk, communicate, and use hands and fingers to operate computers and other equipment. Work at a computer for extended periods of time. Occasionally bend, stoop, kneel, crouch, reach, or work in confined areas when installing, troubleshooting, or maintaining technology equipment. Move, carry, or position computers, monitors, networking equipment, printers, telecommunications equipment, and other technology-related items as required. Occasionally work in locations such as server rooms, utility areas, mechanical spaces, or other municipal facilities where technology equipment is located. Travel between Town facilities and municipal buildings as necessary to perform assigned duties. Work independently or with others depending upon the assignment. Work outside of normal business hours when necessary to support system maintenance, upgrades, emergency technology issues, public meetings, or other Town operations. The employee may be required to lift or move equipment weighing up to approximately 50 pounds, with heavier equipment moved with assistance or appropriate equipment and safety procedures. The employee may be exposed to varying temperatures, dust, noise, electrical equipment, and other conditions associated with municipal facilities and technology installation or maintenance.

Job Description We are seeking an experienced Project Controls professional to lead project cost, schedule, risk, issue tracking, reporting, and PMO operations for strategic IT programs. Key Responsibilities: Lead and mentor project controllers, schedulers, analysts, and specialists. Oversee project controls in accordance with Stage Gate and PMO standards. Monitor project costs, schedules, risks, issues, estimates, and performance metrics. Prepare executive and steering committee reports. Partner with project managers to develop mitigation and corrective action plans. Manage workload distribution, performance management, policies, and team development. Identify process gaps and drive continuous improvement across the project controls environment. Required Qualifications: 7+ years of project controls experience within technology/IT projects. Bachelor's degree in Computer Science, IT, MIS, Business, or equivalent experience. Strong knowledge of scheduling, cost control, risk management, PMO, and project governance. Experience with Agile and Waterfall SDLC methodologies. Experience leading teams and managing performance, compliance, and employee relations. Proficiency with Microsoft Office and Primavera Project Management systems. Strong analytical, organizational, communication, and problem-solving skills. Preferred: PMP certification Agile certification Primavera certification Experience with ServiceNow SMP

Job Description Job Description Description: WE ARE OnQGlobal and we hire GREAT PEOPLE who do GREAT WORK for GREAT CLIENTS! OUR TEAM members are consummate professionals who are well respected by our Fortune 100 clients in the semiconductor/cleanroom, manufacturing, and mission-critical data center industries. OUR MISSION is to DO the very best for our clients and customers with integrity, professionalism, and altruism allowing them to BE the very best in their business GLOBALLY. In order to make the future happen and inspire others to do the same, we need the most talented Owner's Rep Project Managers with a proven track record. Are you one of them? If so, we want to talk to you! General Description / Duties: Review the contract documents, Owner Project Requirements, and Basis of Design for familiarity. Review the Electrical Contractor QAR's QC plan and start-up schedule. Develop the electrical commissioning schedule including all inter-dependencies (electrical, controls, etc) for the mechanical and process systems Attend the daily Startup and Cx meeting and further develop the electrical commissioning look ahead using construction complete dates for the electrical gear and systems As required, attend site MEP coordination meetings, pull planning meetings, first of kind (FOK) meetings, preparatory meetings, and any other project coordinator level meetings, deemed necessary by the GC and Owner. Review Level 2 inspections which include installation verification to the drawings and specs, field inspect FOK installs and pre-Energization Inspections Provide a Weekly / Monthly review of the Commissioning Schedule and Master Construction Schedule line items that relate to level 3 and level 4 commissioning activities. Report to the site construction teams any concerns as they relate to the level 2 construction complete Signoff on all Level 2 & Level 3 commissioning activities Log and track of all Level 2 & Level 3 issues / discrepancies in the Cx software and follow the discrepancy through its corrective action and subsequent inspection Develop pre-functional inspection checklists with the vendors for all major mechanical equipment. Provide general oversight of GC & Electrical Contractor QC plans. Provide feedback to the GC and client where deviations exist from the Division 1 specifications related to QC. Conduct field observations of electrical scope to ensure installation and operational function are in compliance with the drawings, specifications, NEC, and industry standards Provide oversight of receipt inspections of major mechanical equipment as it arrives to the job site. Ensure NCR / deficiency log items are closed out prior to start-up and acceptance testing Attend 100% FOK equipment energizations and vendor Level 3 startup activities. Electrical QA Specific Description / Duties: Oversee the execution of the sitewide electrical installations which includes: qualified installer and training tracking log, qualified installer identification methods, manhole installation quality checklist, medium voltage cable termination quality checklist, medium voltage, and routine field inspections. Systems Included in the Electrical Scope of Work: Fire Alarm Detection Dry Type and Oil filled Transformers MV Substations Battery Monitoring 125 VDC Systems UPS Systems BMS devices PMS/SCADA Controls Platform (Electrical Distribution) Transfer Switch (ATS) and Transfer Switchgear Distribution Panels Medium/Low voltage pathways and conductors Variable Frequency Drives Short Circuit Coordination and Arc Flash (SCCAF) Studies (Verification) MV/LV Switchgear Mechanical Distribution Panels Grounding System Standby Generators Security Requirements: Minimum qualifications 8+ years of relevant work experience on large-scale construction projects with a focus on a specific discipline (Electrical or Mechanical). Experience in a quality control role with extensive knowledge of data center structural, electrical, mechanical and/or controls equipment. Ability to read and understand critical project documentation such as test plans, design documents, specifications, Cx scripts, etc. Preferred qualifications Proven ability to work with internal and external partners (project managers, superintendents, operations teams, commissioning agents, etc.) in a positive, productive way that encourages collaboration. Strong testing proficiency using quality engineering testing techniques, methodologies and best practices leveraging test management tools. Familiarity with scheduling software such as P6. Familiarity with BIM Field or BIM 2.0 Ability to apply initiative and judgment to define and perform tasks, sometimes complex, and sees the bigger picture. Resume experience showing former superintendent, foreman duties as an electrical, mechanical contractor is a plus. Physical & Mental Requirements Standing/Walking/Sitting: Workday is a combination of being stationary and moving about the work location. Must be able to climb stairs: Must be able to ascend and descend ladders, scaffolds, and temporary access systems. Hands/Arms: Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Frequently operates machinery and will use hands/fingers and legs to operate, activate, use, prepare, inspect, place, detect and position materials Sight: Specific vision abilities required include close vision, depth perception and the ability to adjust focus in an outdoor environment. Must be able to safely operate a vehicle with a valid driver's license. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; reading printed and digital documents Hearing: Must be able to work in proximity to loud equipment more than 75% of the time. Must be able to wear hearing protection as necessary. Often required to communicate with customers and coworkers in an office setting and on the job site. Speech: Ability to communicate laws, ordinances, plans, regulations, protocols, directives, and standard operating procedures related to project scope in English. Lift/Carry: Must have the ability to lift or manipulate 50 pounds to a height of 3 feet, and carry or push it 50-100 feet. Bending/Twisting: Frequent. Kneeling/Crouching/Crawling: Must be able to regularly position self in a kneeling, crouching or crawling position for the purpose of examining project work. Must use independent judgment, and organizational and problem-solving skills to determine best method to accomplish desired results. WHY SHOULD YOU APPLY? If your career path isn't on track, get it OnQ. Grow your career with a global team dedicated to large-scale, complex project success. We take pride in providing a collaborative, accountable, customer-focused, fast-paced, and fun culture! OnQGlobal offers a highly competitive compensation and benefits package, including: 100% Premium Medical, Dental, & Vision Coverage for OnQ Employees 50% Dependent Coverage for Medical Company Provided Employee Assistance Program 401K Plan PTO Referral Bonus up to $3,000 per referral Health & Wellness Benefit EEO Statement : OnQ Global is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are dedicated to creating a work environment that is inclusive and welcoming to all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Notice to all Employment, Staffing & Recruiting Agencies and Recruiters: We please ask that you do not directly email, call or visit our hiring managers. OnQ does not accept unsolicited resumes and should any be received from a third party they will not be considered, unless a signed agreement is in place. If you would like to discuss becoming a preferred staffing vendor to OnQ please contact our talent acquisition team who will advise you on the process.

Job Description Job Description Position Summary The IT Coordinator Support role is responsible for managing and maintaining both IT infrastructure and laboratory instrument software to ensure smooth operations and data integrity. This includes troubleshooting technical issues, supporting system upgrades, and coordinating with offsite IT teams and vendors. The position also involves providing user support, managing inventory, and collaborating with engineering and quality teams to ensure compliance with regulatory standards. What You Will Do Maintain and monitor local in-house servers, Internet infrastructure, and related equipment (e.g., switches, panels, cabling). Coordinate software and system upgrades to ensure the continuous functionality of laboratory instruments and the integrity of test data. Procure IT-related equipment (e.g., computers, cables, accessories) for laboratory and office use. Manage IT and electrical inventory, including cords, backup batteries, cables, and printers. Provide day-to-day troubleshooting support for computers, headsets, software, printers, SharePoint, and other technical tools used in both the laboratory and office environments. Work closely with offsite IT teams and instrument vendors to resolve issues related to software, instrument connectivity, and system configurations. File support tickets for issues such as user lockouts, software installations, new computer assignments, and technical troubleshooting. Coordinate with HR, offsite IT, and department heads to ensure new employees are provided with the necessary equipment, workstations, and account setups. Administer user accounts, manage data archiving, and troubleshoot issues related to instrument software. Assist the Engineering team with software and electrical troubleshooting, including calibrations and vendor coordination. Manage and troubleshoot software for laboratory instruments, including Scan RDI and Empower systems. Assist with the Laboratory Environmental Monitoring System (LIMS), including user management, alarm handling, email notifications, and archiving process for Scan RDI and Empower server data, ensuring smooth data transfer to cloud servers. Collaborate closely with Engineering and Quality teams to manage and troubleshoot critical systems, such as Scan RDI and Empower. Support the addressing of any excursions and archiving process for Scan RDI and Empower server data, ensuring smooth data transfer to cloud servers. Support the maintenance and updates of laboratory software to ensure compliance with operational standards and maintain data integrity. Participate in continuous system improvements and implement best practices to enhance the laboratory's IT infrastructure. Adhere to and support company cybersecurity policies. Participate in the creation and completion of IT-related projects. Research solutions using available information resources and advise users on the appropriate actions. Actively participate in IT projects that fall outside the scope of help desk tickets. Inform management of recurring issues or potential improvements. Stay up to date with system information, changes, and updates. Who You Are Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related technical field; equivalent combination of education and experience may be considered. 2-5 years of experience in IT support, systems administration, laboratory IT, or a related technical role. Hands-on experience supporting servers, network infrastructure, switches, printers, workstations, and other IT hardware. Experience troubleshooting Windows-based systems, software applications, user accounts, connectivity issues, and peripheral devices. Experience supporting or administering laboratory instrument software, LIMS, or other laboratory information systems preferred. Familiarity with Empower, Scan RDI, LIMS, or similar laboratory instrument/data management systems strongly preferred. Experience working with laboratory instruments, instrument connectivity, data transfer, software configuration, and system upgrades is highly desirable. Understanding of data integrity, electronic records, system access controls, audit trails, data archiving, and regulated laboratory environments. Familiarity with GxP, FDA, cGMP, GLP, 21 CFR Part 11, or similar regulatory requirements preferred. Experience working with Quality, Engineering, laboratory operations, HR, vendors, and offsite IT teams. Strong troubleshooting and problem-solving skills with the ability to diagnose issues independently and escalate appropriately. Ability to manage multiple priorities, support users in a fast-paced laboratory environment, and respond effectively to system or instrument issues. Experience with IT inventory management, equipment procurement, asset tracking, and vendor coordination. Working knowledge of Microsoft 365, SharePoint, Windows, networking fundamentals, cloud systems, and cybersecurity best practices. Experience with ticketing/help-desk systems and documenting technical issues and resolutions. Ability to coordinate new-hire IT onboarding, including hardware, software, accounts, workstations, and system access. Strong organizational skills with attention to detail, particularly when handling laboratory data, system configurations, access permissions, and documentation. Ability to communicate effectively with both technical and non-technical users. Strong written and verbal communication skills. Ability to research technical issues, identify solutions, document findings, and communicate recommendations to management. Ability to work collaboratively with cross-functional teams while maintaining a high level of ownership and accountability. Ability to support cybersecurity policies, system controls, and data protection requirements. Willingness and ability to participate in IT projects, system implementations, upgrades, and continuous improvement initiatives. Who We Are Serving customers since 2004, Eagle offers the highest quality in preparation testing for sterility, bacterial endotoxins, microbial detection, beyond-use dating (BUD) determination and active ingredient potency. State-of-the-art equipment, combined with the experience and knowledge of our team, makes Eagle the best choice for all testing needs. The Eagle team is committed not only to performing the best quality control testing, but also working relentlessly with our customers on solutions if tests receive unexpected results. Learn more at .

Job Overview Our client, a leading manufacturing organization, is seeking an IT Security Coordinator to oversee cybersecurity policies, risk management, and compliance across multiple facilities. This role will focus on protecting company data and infrastructure, maintaining CMMC compliance, and implementing security strategies to support business operations. Responsibilities - Develop, implement, and maintain IT security policies, procedures, and controls in alignment with industry standards, NIST frameworks, and CMMC requirements. - Conduct security assessments, audits, and vulnerability reviews while coordinating remediation efforts. - Manage security architecture and develop strategic initiatives to protect IT infrastructure, applications, networks, and data across multiple sites. - Oversee incident response planning, investigate security incidents, and coordinate corrective actions. - Collaborate with IT personnel and department leaders to integrate security best practices into business operations. - Support security budgeting, project management, and employee education while promoting compliance with company policies and ethical standards. Requirements - Bachelor's degree in Information Technology, Cybersecurity, or a related field. - Proven experience in IT security, cybersecurity, or information security management. - Strong knowledge of network infrastructure, database security, firewalls, intrusion detection, authentication, and security monitoring systems. - Experience with security assessments, risk management, disaster recovery, and vulnerability remediation. - Familiarity with NIST cybersecurity frameworks and CMMC requirements. - Strong analytical, communication, and project management skills; certifications such as Security+, CISSP, or CISM are preferred. By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Amazon Web Services (AWS) is seeking an exceptional individual to join the AMER Central Commissioning Team as a Commissioning Coordinator (CxC). The CxC reports directly to the Regional Manager and provides administrative project support, leads strategic initiatives, and drives process improvement for the Commissioning Engineers (CxEs) and Commissioning Managers across the organization. We thrive on operational efficiency and always insist on the highest standards. In this role, you will be responsible for facilitating program coordination for the AMER Central Commissioning team. You will be involved in the full life cycle of construction/commissioning projects within your assigned region, including activity from the start of the construction project through project execution and close out. You will work with highly-motivated experts from Engineering, Design, Construction, Procurement, Finance, and Legal to complete key deliverables required to build AWS data centers. You will coordinate with AMER CxC's from other regions to maintain consistency across the program. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and have a basic understanding of data center construction, and a drive to learn and be curious. They will be detailed oriented and apply a variety of program coordination tools, methodologies, and techniques that support quick and efficient purchasing across all commissioning project types. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Managing and tracking Requests for Quotes (RFQs) - Facilitating Work Order (WO) and Change Order (CO) requests - Submitting Purchase Requests (PRs), as needed - Track Purchase Order (PO) status - Deep dive invoicing issues - Maintaining and tracking the status of contracts, budgets, and spend - Implementing and maintaining reports and dashboards - Collaborating with Procurement and external commissioning vendors to deliver operational excellence initiatives - Writing and maintaining internal and external training material and standard operating procedures (SOPs) A day in the life Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 2+ years of program or project management experience - 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience - 3+ years of advanced Microsoft Word and Excel experience - Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience - 2+ years of construction or project management, or 2+ years of vendor management experience - 4+ years of professional work experience, or experience in MS Office, with an emphasis on Excel - Bachelor degree in Construction Management, Cost Controls, Accounting, or applicable degree; experience can be substituted for degree PREFERRED QUALIFICATIONS- Knowledge of Lean principles and DMAIC methodology - Experience in requirement gathering and ability to write clear and detailed requirement document - Experience using Microsoft Projects software - Experience with material handling systems (MHS) installation, operation and maintenance - Experience working in an analytical environment with cross-functional teams - Experience working independently and collaborating effectively in a remote team environment - Experience leading prioritization of tasks, team scheduling, time management, and meeting deadlines - Experience leading process improvements - Experience working in Procore - Demonstrated ability to interpret contract terms, conditions, and exhibits as applicable to project requirements Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, COLUMBUS - 55,600.00 - 97,400.00 USD annually

The Product Technical Support Specialist provides technical phone support to Customers, Third-party Service Providers, and the Field Service team (customers) for issues that require in-depth technical knowledge and/or access to the company's engineering documentation and knowledge base. This role drives complete resolution to field based product issues. As a product expert with significant problem identification knowledge and product expertise, this role is expected to assess and address all incoming issues and as required, collaborate with other internal stakeholders where appropriate. As required the Specialist will review and correct electrical schematics issued by engineering prior to and after product build and installation. The Specialist leverages their expert experience with the products, in-depth understanding of the products installation, operation, and application, and troubleshooting experience to resolve issues quickly. Inquiries may include troubleshooting, repair, and corrective maintenance advice related to controls, electrical, mechanical, piping, and electronics issues. Specialists must manage the customer to de-escalate the situation while resolving the issue(s) or ensure a smooth hand off to other internal stakeholders. They will be accountable to address through resolution, critical customer issues and notify/inform supervision appropriately as issues need escalation. The Specialist manages customer relationships to boost customer retention and satisfaction while working closely with various internal departments to optimize service operations and uphold our commitment to customer satisfaction. This role may require work after normal business hours and weekends on occasion. KEY DUTIES and RESPONSIBILITIES • Being the first line of support and contact for customers with parts, service, or technical issues. a. Responds to customer inquiries, resolves issues, and escalates complex problems to the appropriate personnel. b. Troubleshoots equipment that is not functioning or not functioning as expected or built. c. Effectively provides customers with technical assistance with the proper operation and maintenance of the installed equipment. • Assists in resolving scheduling conflicts or emergencies that may arise during Third-Party Service Provider service calls. • Assists the Douglas Field Service Technicians. a. Provides troubleshooting input to resolve issues with commissioning new machines and repairing existing machines b. Works closely with the Field Service Installation Coordinator to ensure necessary parts support is provided both before the engineer is dispatched and while they are onsite. • Proactively handles inbound calls, emails, and texts/chat to provide product technical support to customers and makes outbound calls, emails, and texts/chat in response to inquiries in a timely manner. • Utilizes business systems, MS Office software, and web-based software as required to provide quotes, place parts and service orders, advise of lead-times, tracking information, and place order corrections. • Utilizes the SalesForce customer relationship management (CRM) system to document tech assist actions, assisting in maintaining equipment history. • Provides customers with technical drawings, parts lists, and manuals for customer specific machines a. Reviews and updates electrical schematics prior to and after product build and installation using AutoCAD. b. Reviews and provides inputs for machine technical manuals c. Creates and provides customers with spare parts lists by customer specific machines. d. Provides the customer with other documentation as required. • Works closely with departmental peers and utilizes skills obtained, documentation, and various methods to perform their role in delivering effective and efficient customer service. • On occasion assists in machine testing and factory acceptance tests (FAT). • Assist less experienced departmental Customer Service Representatives, as necessary. • Fosters clear communication between the various internal company departments (i.e., Engineering, Application Engineering, Procurement, Sales, Production, and Management). • Identifies areas for improvement and communicates them to supervision for review and implementation. • Maintains and prepares reports as requested by supervision. • Alerts supervisor when there is an absence of information or tools for completing their key responsibilities. QUALIFICATIONS and TRAINING • A high school/trade school diploma and a minimum of 4 years' experience working on commercial or industrial equipment in the Original Equipment Manufacturers (OEM) facility or in the field and a minimum of 3 years' experience relative to troubleshooting electrical control systems, conveying systems, and fluid flow systems. Industrial ware washing equipment experience is a plus. • An associate degree in mechatronics/mechanical engineering technology/electrical engineering technology is a plus • Understanding the theories of combustion, heat transfer, fluid distribution, hydraulic, pneumatic, conveyance, process controls, and electrical systems are required. • Ability to read engineering documents, including mechanical and electrical prints/schematics. • Experience with project management is a plus. • The ability to utilize AutoCAD to modify electrical diagrams/ schematics is a plus. • Ability to instruct customers to troubleshoot and diagnose problems with malfunctioning equipment using proper tools and testing apparatus. • Strong communication skills, both verbal and written. • Exceptional organizational skills, attention to detail, and multitasking abilities. • Ability to work in a fast-paced environment and adapt to changing priorities. • Customer-focused with a commitment to providing excellent service. • Ability to be reliable, responsible, dependable, and fulfill obligations. • Ability to remain calm and make quick, informed decisions in high-pressure situations. • Knowledge of the commercial or industrial equipment industry and service offerings is a plus. • Proficiency in Microsoft Suite Applications (Word & Excel), as well as Internet software and E-mail, is required. • Proficiency in AutoCAD is a plus. • The employee is occasionally required to lift 50 pounds. • This position may require periodic travel (up to 25% of the time). • This position is not a full-time remote position. Compensation details: 30-37 Hourly Wage PIa79c04b2f6-

Sonora Quest Laboratories is seeking a Technical Coordinator - Blood Bank to support and optimize technology platforms that drive safe, efficient blood bank operations. In this role, you will configure and maintain lab information systems, ensure accurate data flow between blood bank applications and core systems, and troubleshoot technical issues impacting testing, labeling, and reporting. You will partner with laboratory, IT, and quality teams to implement enhancements, support validations, maintain documentation, and ensure compliance with healthcare and blood bank regulations. This position offers growth on complex, mission-critical healthcare technology projects. Responsibilities Configure and maintain blood bank and laboratory information systems Monitor data integrity and troubleshoot issues across integrated applications Coordinate incident resolution with IT, lab, and vendor teams Support system upgrades, enhancements, and validation activities Document system configurations, workflows, and change controls Ensure adherence to healthcare, blood bank, and quality regulations Analyze workflow needs and recommend technology improvements Train and support end users on system features and best practices Collaborate with cross-functional teams on new implementations Track and report on system performance and issue trends Required Skills Laboratory information systems (LIS) Blood bank operations Healthcare IT support System configuration Data integrity and validation SQL or database querying HL7 or healthcare data standards Technical documentation Quality assurance and compliance Troubleshooting and incident management

Job Description Job Description At TechSite, we are committed to keeping our customers' mission-critical facilities running smoothly, ensuring you can stay connected and operate with confidence. We expertly plan, design, build, test, operate, and maintain these essential spaces, aiming to maximize reliability and efficiency with speed, expertise, and a commitment to customer satisfaction. TechSite is seeking an experienced facilities professional to join our team as an Assistant Chief Engineer in a structured succession role. This position is designed to prepare the successful candidate for promotion to Chief Engineer within approximately 6-9 months through hands-on training, operational leadership, and mentorship from our current leadership team. The ideal candidate has progressed from a technical maintenance background into facilities leadership and is ready to take the next step into a Chief Engineer position. What You'll Do This is more than a traditional assistant role. The Assistant Chief Engineer will work alongside the current Chief Engineer to learn every aspect of a complex, mission-critical facility while serving as a technical leader, customer liaison, and supervisor for the on-site maintenance team. The successful candidate will balance leadership responsibilities with hands-on technical involvement, ensuring the reliability, safety, and continuous improvement of critical building infrastructure. Key Responsibilities Facility Operations & Reliability Support the daily operation, monitoring, maintenance, and troubleshooting of critical building infrastructure, including: Electrical distribution systems HVAC and air handling equipment Mechanical systems Plumbing systems Building Automation Systems (BMS) Life Safety Systems Assist with preventive, predictive, and corrective maintenance programs to maximize equipment reliability. Monitor and utilize BMS, CMMS, PME, and other facility monitoring platforms. Review equipment manuals, electrical diagrams, and technical documentation to support maintenance activities. Participate in troubleshooting and emergency response during critical equipment failures. Leadership & Team Development Supervise and support a team of maintenance technicians, a maintenance coordinator, and controls personnel. Provide technical guidance, coaching, and mentoring to maintenance staff. Assist with scheduling, workload management, and on-call rotations. Help develop SOPs, MOPs, training programs, and maintenance procedures. Foster a culture of accountability, safety, teamwork, and continuous improvement. Customer & Operational Management Serve as one of TechSite's primary points of contact with the customer, providing professional communication and operational updates. Coordinate contractors, vendors, and service providers. Support maintenance planning, budgeting, reporting, compliance activities, and capital improvement projects. Monitor maintenance expenditures and assist with budget management. Ensure contractual obligations and service level expectations are consistently achieved. Continuous Improvement Identify opportunities to improve maintenance procedures, documentation, equipment reliability, and operational efficiency. Support implementation and ongoing administration of a Computerized Maintenance Management System (CMMS). Assist with quality initiatives and process improvements that enhance facility performance. Safety & Compliance Promote a strong safety culture. Ensure compliance with OSHA, NFPA, company standards, and customer requirements. Participate in emergency response, incident investigations, and after-action reviews. What You'll Bring: Required Qualifications High School Diploma or GED required; technical degree or certification preferred. 5-7+ years of progressively responsible experience in: Critical facilities Commercial facilities Industrial maintenance Healthcare Data centers Utilities Similar mission-critical environments Strong knowledge of electrical, HVAC, mechanical, plumbing, controls, and life safety systems. Experience troubleshooting complex building systems. Experience with preventive maintenance programs and equipment reliability. Working knowledge of Microsoft Office applications. Strong written and verbal communication skills. Ability to lead technical teams while maintaining strong customer relationships. Preferred Qualifications Previous experience as an Assistant Chief Engineer, Chief Engineer, Facilities Manager, Lead Engineer, or similar leadership role. Electrical systems experience preferred; strong mechanical backgrounds will also be considered. Experience with: CMMS administration Building Management Systems (BMS) Maintenance planning Contractor management Budget administration Process improvement initiatives Leadership experience supervising maintenance personnel or technical teams. Preferred Certifications EPA Universal Certification Journeyman Electrician Stationary Engineer License OSHA 10 or OSHA 30 Certified Facility Manager (CFM) BOMI Designations First Aid / CPR Or equivalent industry certifications Work Schedule Primarily Monday-Friday during normal business hours. Participate in an on-call rotation. Must be available to respond to after-hours emergencies when required. Ability to report to the facility within one hour while on call. Why Join TechSite? Competitive Pay: $120-150k, depending on experience. Benefits Package: Medical, dental, vision, and retirement savings plans Paid Time Off: Generous vacation, sick leave, and flexible time off Company Culture: On-site fitness center, office contests, team outings, and a collaborative work environment Career Growth: Professional development and continuing education opportunities Recognition: We've been nominated multiple years as a "Best Place to Work"-join a team that values collaboration and excellence. Career Path This is a structured succession position with a defined pathway to Chief Engineer . During the first several months, the successful candidate will work alongside the current Chief Engineer to gain comprehensive knowledge of the facility, customer expectations, maintenance operations, and TechSite standards. Promotion to Chief Engineer is based on demonstrated technical competency, leadership ability, operational readiness, and business needs.

Sonora Quest Laboratories is seeking a Technical Coordinator - Blood Bank to support and optimize technology platforms that drive safe, efficient blood bank operations. In this role, you will configure and maintain lab information systems, ensure accurate data flow between blood bank applications and core systems, and troubleshoot technical issues impacting testing, labeling, and reporting. You will partner with laboratory, IT, and quality teams to implement enhancements, support validations, maintain documentation, and ensure compliance with healthcare and blood bank regulations. This position offers growth on complex, mission-critical healthcare technology projects. Responsibilities Configure and maintain blood bank and laboratory information systems Monitor data integrity and troubleshoot issues across integrated applications Coordinate incident resolution with IT, lab, and vendor teams Support system upgrades, enhancements, and validation activities Document system configurations, workflows, and change controls Ensure adherence to healthcare, blood bank, and quality regulations Analyze workflow needs and recommend technology improvements Train and support end users on system features and best practices Collaborate with cross-functional teams on new implementations Track and report on system performance and issue trends Required Skills Laboratory information systems (LIS) Blood bank operations Healthcare IT support System configuration Data integrity and validation SQL or database querying HL7 or healthcare data standards Technical documentation Quality assurance and compliance Troubleshooting and incident management