This job is with Gilead Sciences Inc., an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Gilead Sciences is seeking a collaborative, hands-on leader to shape and deliver the ERP capabilities for a new, next-generation bulk drug substance manufacturing facility at our Foster City site. As the site's SAP business lead, you will translate operational needs into integrated processes across production, procurement, quality, and warehousing. Working closely with site stakeholders and the IT implementation team, you will define requirements, guide implementation, and connect SAP with other digital platforms to help create a compliant, paperless manufacturing environment. Required skills: Hands-on experience in warehousing, materials management, or production operations within a biologics or other GMP-regulated manufacturing environment. Strong systems expertise, including experience implementing an ERP platform such as SAP and leading the associated organizational change. A process-builder mindset, with the ability to move confidently from strategy and design to hands-on execution. Proven cross-functional leadership and the ability to align engineering, quality, materials management, manufacturing, and IT teams. A strong commitment to quality, cGMP compliance, operational excellence, and positive patient impact. Job Responsibilities: Own the digital backbone for materials Lead the design and implementation of SAP and supporting systems, bridging warehousing, logistics, and manufacturing execution to deliver a fully integrated, digital operation. Deliver across construction and systems build Align timelines and business deliverables between the digital infrastructure and the associated new facility construction to ensure a smooth startup. Drive a paperless, future-ready environment Champion digital transformation by implementing streamlined, compliant, and data-driven processes that eliminate paper and improve efficiency. Establish core material handling processes Define user requirements, use cases and process flows, procedures and training to ensure the ERP and integrated systems are qualified and ready to support GMP operations at launch. Integrate with existing operations Collaborate with established manufacturing sites to leverage best practices, ensure system consistency, and enable organizational alignment across sites. Influence future ERP footprint Support future enterprise ERP projects, representing the Foster City site manufacturing organization. Qualifications: Requires a Master's degree with 6+ years of relevant professional experience, or BS with 8+ years of relevant professional experience - a degree in a relevant scientific or business discipline is strongly preferred. Excellent organizational and communication (both written and verbal) skills. Experience in pharmaceutical operations/cGMP environment highly desirable. The ideal candidate would also have: Proven experience using and implementing SAP in a manufacturing or life sciences environment. Strong understanding of clinical and commercial manufacturing operations and warehouse management. Strategic thinking and ability to influence and constructively challenge the status quo. The salary range for this position is: $157,590.00 - $203,940.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans . For additional benefits information, visit: Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. For jobs in the United States: Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex , age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. For Current Gilead Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday.
10/26/2026
Full time
This job is with Gilead Sciences Inc., an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Gilead Sciences is seeking a collaborative, hands-on leader to shape and deliver the ERP capabilities for a new, next-generation bulk drug substance manufacturing facility at our Foster City site. As the site's SAP business lead, you will translate operational needs into integrated processes across production, procurement, quality, and warehousing. Working closely with site stakeholders and the IT implementation team, you will define requirements, guide implementation, and connect SAP with other digital platforms to help create a compliant, paperless manufacturing environment. Required skills: Hands-on experience in warehousing, materials management, or production operations within a biologics or other GMP-regulated manufacturing environment. Strong systems expertise, including experience implementing an ERP platform such as SAP and leading the associated organizational change. A process-builder mindset, with the ability to move confidently from strategy and design to hands-on execution. Proven cross-functional leadership and the ability to align engineering, quality, materials management, manufacturing, and IT teams. A strong commitment to quality, cGMP compliance, operational excellence, and positive patient impact. Job Responsibilities: Own the digital backbone for materials Lead the design and implementation of SAP and supporting systems, bridging warehousing, logistics, and manufacturing execution to deliver a fully integrated, digital operation. Deliver across construction and systems build Align timelines and business deliverables between the digital infrastructure and the associated new facility construction to ensure a smooth startup. Drive a paperless, future-ready environment Champion digital transformation by implementing streamlined, compliant, and data-driven processes that eliminate paper and improve efficiency. Establish core material handling processes Define user requirements, use cases and process flows, procedures and training to ensure the ERP and integrated systems are qualified and ready to support GMP operations at launch. Integrate with existing operations Collaborate with established manufacturing sites to leverage best practices, ensure system consistency, and enable organizational alignment across sites. Influence future ERP footprint Support future enterprise ERP projects, representing the Foster City site manufacturing organization. Qualifications: Requires a Master's degree with 6+ years of relevant professional experience, or BS with 8+ years of relevant professional experience - a degree in a relevant scientific or business discipline is strongly preferred. Excellent organizational and communication (both written and verbal) skills. Experience in pharmaceutical operations/cGMP environment highly desirable. The ideal candidate would also have: Proven experience using and implementing SAP in a manufacturing or life sciences environment. Strong understanding of clinical and commercial manufacturing operations and warehouse management. Strategic thinking and ability to influence and constructively challenge the status quo. The salary range for this position is: $157,590.00 - $203,940.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans . For additional benefits information, visit: Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. For jobs in the United States: Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex , age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. For Current Gilead Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday.
Job Description IT/OT Project Manager - NERC CIP / SCADA Location: Long Island, NY Work Arrangement: Hybrid/Onsite as required Duration: 6 months initially, with possible extension Start Date: ASAP Position Overview We are seeking an experienced IT/OT Project Manager to lead high-impact technology and infrastructure projects supporting Transmission and Distribution SCADA environments within an electric utility organization. The ideal candidate will combine strong project management expertise with hands-on knowledge of OT/SCADA environments and NERC CIP compliance . This is not a traditional IT project coordination role. The successful candidate must be able to work effectively with system operations engineers, network architects, technical teams, compliance personnel, and business stakeholders. The Project Manager will be responsible for delivering projects involving hardware deployments, software upgrades, network modifications, system integrations, and commissioning activities while maintaining strict adherence to NERC CIP requirements , operational reliability, safety, and security standards. Key Responsibilities Lead projects from initiation through closeout in accordance with established IT EPMO Stage Gate processes. Develop and manage project organizational structures, milestone schedules, project plans, and deliverables. Coordinate IT/OT infrastructure deployments supporting SCADA and utility operations. Help develop technical vision, end-to-end architectural solutions, and technology roadmaps. Identify and manage technical system dependencies and develop appropriate solutions. Partner with Supply Chain teams on RFPs, SOWs, vendors, and third-party managed/hosted solutions. Manage project risks, issues, assumptions, dependencies, and mitigation plans. Prepare weekly and monthly project status reports. Coordinate steering committee presentations and executive-level project communications. Ensure project documentation is completed accurately and on schedule. Coordinate and submit Stage Gate Scorecards and required EPMO documentation. Ensure project activities comply with NERC CIP standards and controls . Work closely with SCADA engineers, system operations, network architects, cybersecurity teams, compliance auditors, and technical leadership. Ensure projects meet schedule, budget, quality, security, and compliance objectives. Support projects through implementation, commissioning, and closeout. Required Qualifications 10+ years of Project Management experience within an electric utility environment . 10+ years of experience managing OT/SCADA projects . Proven experience delivering projects involving Transmission and/or Distribution SCADA environments . Demonstrated experience working with NERC CIP requirements and compliance controls . Experience successfully delivering projects through an active NERC CIP audit/compliance cycle . Strong understanding of the differences between IT and OT environments , including reliability, safety, high availability, deterministic operations, and cybersecurity. Experience managing technical infrastructure projects involving hardware, software, networks, systems integration, upgrades, and commissioning. Strong project planning, scheduling, risk management, and stakeholder management skills. Excellent written and verbal communication skills. Ability to communicate effectively with technical engineers, architects, operations teams, compliance personnel, and executive stakeholders. Preferred Qualifications PMP certification CISSP, CISM, or GCIP certification Experience with IT EPMO Stage Gate processes Experience with CMMI Level 3 environments Experience developing technical architectures and technology roadmaps Experience with RFP, SOW, vendor, and third-party solution management Utility cybersecurity experience SCADA, EMS, DMS, OMS, or other utility control-system experience Ideal Candidate The ideal candidate is a senior-level Project Manager who has spent significant time managing OT/SCADA projects within an electric utility , rather than a general IT Project Manager. Candidates should be comfortable discussing NERC CIP, BES Cyber Assets, SCADA infrastructure, network architecture, system operations, cybersecurity, and utility control environments with technical teams.
10/25/2026
Full time
Job Description IT/OT Project Manager - NERC CIP / SCADA Location: Long Island, NY Work Arrangement: Hybrid/Onsite as required Duration: 6 months initially, with possible extension Start Date: ASAP Position Overview We are seeking an experienced IT/OT Project Manager to lead high-impact technology and infrastructure projects supporting Transmission and Distribution SCADA environments within an electric utility organization. The ideal candidate will combine strong project management expertise with hands-on knowledge of OT/SCADA environments and NERC CIP compliance . This is not a traditional IT project coordination role. The successful candidate must be able to work effectively with system operations engineers, network architects, technical teams, compliance personnel, and business stakeholders. The Project Manager will be responsible for delivering projects involving hardware deployments, software upgrades, network modifications, system integrations, and commissioning activities while maintaining strict adherence to NERC CIP requirements , operational reliability, safety, and security standards. Key Responsibilities Lead projects from initiation through closeout in accordance with established IT EPMO Stage Gate processes. Develop and manage project organizational structures, milestone schedules, project plans, and deliverables. Coordinate IT/OT infrastructure deployments supporting SCADA and utility operations. Help develop technical vision, end-to-end architectural solutions, and technology roadmaps. Identify and manage technical system dependencies and develop appropriate solutions. Partner with Supply Chain teams on RFPs, SOWs, vendors, and third-party managed/hosted solutions. Manage project risks, issues, assumptions, dependencies, and mitigation plans. Prepare weekly and monthly project status reports. Coordinate steering committee presentations and executive-level project communications. Ensure project documentation is completed accurately and on schedule. Coordinate and submit Stage Gate Scorecards and required EPMO documentation. Ensure project activities comply with NERC CIP standards and controls . Work closely with SCADA engineers, system operations, network architects, cybersecurity teams, compliance auditors, and technical leadership. Ensure projects meet schedule, budget, quality, security, and compliance objectives. Support projects through implementation, commissioning, and closeout. Required Qualifications 10+ years of Project Management experience within an electric utility environment . 10+ years of experience managing OT/SCADA projects . Proven experience delivering projects involving Transmission and/or Distribution SCADA environments . Demonstrated experience working with NERC CIP requirements and compliance controls . Experience successfully delivering projects through an active NERC CIP audit/compliance cycle . Strong understanding of the differences between IT and OT environments , including reliability, safety, high availability, deterministic operations, and cybersecurity. Experience managing technical infrastructure projects involving hardware, software, networks, systems integration, upgrades, and commissioning. Strong project planning, scheduling, risk management, and stakeholder management skills. Excellent written and verbal communication skills. Ability to communicate effectively with technical engineers, architects, operations teams, compliance personnel, and executive stakeholders. Preferred Qualifications PMP certification CISSP, CISM, or GCIP certification Experience with IT EPMO Stage Gate processes Experience with CMMI Level 3 environments Experience developing technical architectures and technology roadmaps Experience with RFP, SOW, vendor, and third-party solution management Utility cybersecurity experience SCADA, EMS, DMS, OMS, or other utility control-system experience Ideal Candidate The ideal candidate is a senior-level Project Manager who has spent significant time managing OT/SCADA projects within an electric utility , rather than a general IT Project Manager. Candidates should be comfortable discussing NERC CIP, BES Cyber Assets, SCADA infrastructure, network architecture, system operations, cybersecurity, and utility control environments with technical teams.
Job Description Job Title: The SAP Technical Architect Location: Washington, DC, Wilmington, DE, Atlanta, GA, Philadelphia, PA Role Overview The SAP Technical Architect - Senior is a subject matter expert in one or several SAP technologies and can have technical management responsibilities. The SAP Technical Architects research and design technology solutions that may span the full spectrum of hardware and software, as it relates to SAP products. They may create prototypes and lead initial development or enhancement efforts and provide recommendations regarding technology. This individual concentrates on SAP solutions to significantly impact the operational effectiveness of the organization or cutting-edge technologies that will drive new business. Provide assistance with escalated support issues, mentor others within technology-related areas, and provide subject matter expertise on project teams. The SAP Technical Architect Senior can assume leadership responsibilities of specific efforts or technical tasks, and guide peers and more junior team members. Key Responsibilities Technical and operational management of systems and resources Based on business needs, investigate, select, install and prototype or pilot SAP solutions. Works on complex tasks, projects or supports issues that involve a high degree of risk, impacts business unit performance and makes use of the individual's knowledge within areas of specialty. Researches and analyzes advanced technology trends in area(s) of expertise. Assesses emerging technologies. Evaluates and may recommend new products or tools for the organization. Assists in cost-benefit and risk analysis. Makes recommendations and influences long-term technology strategy and planning for multiple business units. Works with service providers to ensure their technical solutions are consistent with the enterprise's business strategy and architecture. Serves as escalation point for issues. Provides project managers with technical consultation and advice, enabling quick response to inquiries related to the program. Provides technical analyses to help define, assess, and monitor the technical aspects of the program or service. Designs innovative solutions using current and new technologies. Recommends short- term alternatives when appropriate. Troubleshoots existing information systems to identify errors or deficiencies. Brainstorms possible solutions and evaluates alternatives against decision criteria. Assists in the resolution of support issues escalated by operations or development personnel. Works with vendors during the problem resolution process as needed. Provides technical expertise across business functions. Identifies opportunities to improve business processes via new technologies. Deliverables Translation of business and product requirements into technical designs, models and software architecture. Development management Document technical requirements and constraints as basis for architectural decisions. RICEF Technical Design and Data Modeling Support and advise implementation projects by ensuring technical and architectural feasibility, readiness, and compliance. Review design documents to ensure compliance with technical standards and best practices. Proposal and implementation plans of improvements and innovations, development processes, and methodologies. Application design with detailed process flows Level III support for incidents, including Root Cause Analysis Requirements: BS degree in Computer Science, Information Systems, or related field Minimum seven years of experience in Information Technology, including at least five in a technical architect or technical lead role with the SAP technologies specified in the requirement, from the below: o Business Suite (ERP, SRM, SCM, CRM) o SuccessFactors o Ariba and Ariba Network o Solution Manager o SAP Portal Technology o SAP Mobile Technology o HANA Database o HANA Cloud Technology o ABAP o Java Enterprise Edition o Process Integration and Orchestration o Business Process Management o Business Warehouse o SAP authorization concept o Technical data migration o Test methodology and test management o SAP infrastructure High Availability, Disaster Recovery and Cloud strategies Involvement in at least two full cycle SAP implementations of the SAP product being supported Knowledge of change and release management processes Ability to estimate reliably the time, effort, dependencies, and resources required to complete a development task Excellent written and verbal communication skills Experience working in client-focused service delivery environments Knowledge of IT strategies and how they support client business, from a technical advisor standpoint. Ability to conduct research and analysis of complex technologies for at least one area of specialty. Knowledge of technological advances related to subject-matter Skill in making presentations and effectively communicating recommendations to individuals and groups Required Skills & Experience 8+ years in enterprise architecture, IT asset/application portfolio management, or platform engineering, with 3+ years hands-on with SAP LeanIX. Proven experience implementing LeanIX from the ground up in a large, complex enterprise environment. Strong understanding of EA frameworks and practices (TOGAF, business capability modeling, application rationalization, TIME/6R analysis). Hands-on experience with LeanIX meta-model configuration, fact sheets, reports, diagrams, surveys, and the Integration Hub. Proficiency with REST/GraphQL APIs, JSON, and scripting (Python or JavaScript) for integrations and data automation. Experience integrating LeanIX with ServiceNow CMDB and other enterprise systems of record. Demonstrated ability to work directly with EA leaders and stakeholders to shape priorities and roadmaps. Familiarity with Agile/Scrum methodologies and DevOps practices. Excellent problem-solving, facilitation, and communication skills, with the ability to present to senior leadership. Preferred Qualifications MS degree in Computer Science, Information Systems, or related field SAP Technical Certifications Technical experience in release management, software configuration management, and change management
10/25/2026
Full time
Job Description Job Title: The SAP Technical Architect Location: Washington, DC, Wilmington, DE, Atlanta, GA, Philadelphia, PA Role Overview The SAP Technical Architect - Senior is a subject matter expert in one or several SAP technologies and can have technical management responsibilities. The SAP Technical Architects research and design technology solutions that may span the full spectrum of hardware and software, as it relates to SAP products. They may create prototypes and lead initial development or enhancement efforts and provide recommendations regarding technology. This individual concentrates on SAP solutions to significantly impact the operational effectiveness of the organization or cutting-edge technologies that will drive new business. Provide assistance with escalated support issues, mentor others within technology-related areas, and provide subject matter expertise on project teams. The SAP Technical Architect Senior can assume leadership responsibilities of specific efforts or technical tasks, and guide peers and more junior team members. Key Responsibilities Technical and operational management of systems and resources Based on business needs, investigate, select, install and prototype or pilot SAP solutions. Works on complex tasks, projects or supports issues that involve a high degree of risk, impacts business unit performance and makes use of the individual's knowledge within areas of specialty. Researches and analyzes advanced technology trends in area(s) of expertise. Assesses emerging technologies. Evaluates and may recommend new products or tools for the organization. Assists in cost-benefit and risk analysis. Makes recommendations and influences long-term technology strategy and planning for multiple business units. Works with service providers to ensure their technical solutions are consistent with the enterprise's business strategy and architecture. Serves as escalation point for issues. Provides project managers with technical consultation and advice, enabling quick response to inquiries related to the program. Provides technical analyses to help define, assess, and monitor the technical aspects of the program or service. Designs innovative solutions using current and new technologies. Recommends short- term alternatives when appropriate. Troubleshoots existing information systems to identify errors or deficiencies. Brainstorms possible solutions and evaluates alternatives against decision criteria. Assists in the resolution of support issues escalated by operations or development personnel. Works with vendors during the problem resolution process as needed. Provides technical expertise across business functions. Identifies opportunities to improve business processes via new technologies. Deliverables Translation of business and product requirements into technical designs, models and software architecture. Development management Document technical requirements and constraints as basis for architectural decisions. RICEF Technical Design and Data Modeling Support and advise implementation projects by ensuring technical and architectural feasibility, readiness, and compliance. Review design documents to ensure compliance with technical standards and best practices. Proposal and implementation plans of improvements and innovations, development processes, and methodologies. Application design with detailed process flows Level III support for incidents, including Root Cause Analysis Requirements: BS degree in Computer Science, Information Systems, or related field Minimum seven years of experience in Information Technology, including at least five in a technical architect or technical lead role with the SAP technologies specified in the requirement, from the below: o Business Suite (ERP, SRM, SCM, CRM) o SuccessFactors o Ariba and Ariba Network o Solution Manager o SAP Portal Technology o SAP Mobile Technology o HANA Database o HANA Cloud Technology o ABAP o Java Enterprise Edition o Process Integration and Orchestration o Business Process Management o Business Warehouse o SAP authorization concept o Technical data migration o Test methodology and test management o SAP infrastructure High Availability, Disaster Recovery and Cloud strategies Involvement in at least two full cycle SAP implementations of the SAP product being supported Knowledge of change and release management processes Ability to estimate reliably the time, effort, dependencies, and resources required to complete a development task Excellent written and verbal communication skills Experience working in client-focused service delivery environments Knowledge of IT strategies and how they support client business, from a technical advisor standpoint. Ability to conduct research and analysis of complex technologies for at least one area of specialty. Knowledge of technological advances related to subject-matter Skill in making presentations and effectively communicating recommendations to individuals and groups Required Skills & Experience 8+ years in enterprise architecture, IT asset/application portfolio management, or platform engineering, with 3+ years hands-on with SAP LeanIX. Proven experience implementing LeanIX from the ground up in a large, complex enterprise environment. Strong understanding of EA frameworks and practices (TOGAF, business capability modeling, application rationalization, TIME/6R analysis). Hands-on experience with LeanIX meta-model configuration, fact sheets, reports, diagrams, surveys, and the Integration Hub. Proficiency with REST/GraphQL APIs, JSON, and scripting (Python or JavaScript) for integrations and data automation. Experience integrating LeanIX with ServiceNow CMDB and other enterprise systems of record. Demonstrated ability to work directly with EA leaders and stakeholders to shape priorities and roadmaps. Familiarity with Agile/Scrum methodologies and DevOps practices. Excellent problem-solving, facilitation, and communication skills, with the ability to present to senior leadership. Preferred Qualifications MS degree in Computer Science, Information Systems, or related field SAP Technical Certifications Technical experience in release management, software configuration management, and change management
Job Description Job Title: SAP Technical Architect Location: Washington, DC, Wilmington, DE, Atlanta, GA, Philadelphia, PA Duration: Long term Role Overview SAP Technical Architect - Senior is a subject matter expert in one or several SAP technologies and can have technical management responsibilities. The SAP Technical Architects research and design technology solutions that may span the full spectrum of hardware and software, as it relates to SAP products. They may create prototypes and lead initial development or enhancement efforts and provide recommendations regarding technology. This individual concentrates on SAP solutions to significantly impact the operational effectiveness of the organization or cutting-edge technologies that will drive new business. Provide assistance with escalated support issues, mentor others within technology-related areas, and provide subject matter expertise on project teams. The SAP Technical Architect Senior can assume leadership responsibilities of specific efforts or technical tasks, and guide peers and more junior team members. Key Responsibilities Technical and operational management of systems and resources Based on business needs, investigate, select, install and prototype or pilot SAP solutions. Works on complex tasks, projects or supports issues that involve a high degree of risk, impacts business unit performance and makes use of the individual's knowledge within areas of specialty. Researches and analyzes advanced technology trends in area(s) of expertise. Assesses emerging technologies. Evaluates and may recommend new products or tools for the organization. Assists in cost-benefit and risk analysis. Makes recommendations and influences long-term technology strategy and planning for multiple business units. Works with service providers to ensure their technical solutions are consistent with the enterprise's business strategy and architecture. Serves as escalation point for issues. Provides project managers with technical consultation and advice, enabling quick response to inquiries related to the program. Provides technical analyses to help define, assess, and monitor the technical aspects of the program or service. Designs innovative solutions using current and new technologies. Recommends short- term alternatives when appropriate. Troubleshoots existing information systems to identify errors or deficiencies. Brainstorms possible solutions and evaluates alternatives against decision criteria. Assists in the resolution of support issues escalated by operations or development personnel. Works with vendors during the problem resolution process as needed. Provides technical expertise across business functions. Identifies opportunities to improve business processes via new technologies. Deliverables Translation of business and product requirements into technical designs, models and software architecture. Development management Document technical requirements and constraints as basis for architectural decisions. RICEF Technical Design and Data Modeling Support and advise implementation projects by ensuring technical and architectural feasibility, readiness, and compliance. Review design documents to ensure compliance with technical standards and best practices. Proposal and implementation plans of improvements and innovations, development processes, and methodologies. Application design with detailed process flows Level III support for incidents, including Root Cause Analysis Requirements: BS degree in Computer Science, Information Systems, or related field Minimum seven years of experience in Information Technology, including at least five in a technical architect or technical lead role with the SAP technologies specified in the requirement, from the below: Business Suite (ERP, SRM, SCM, CRM) SuccessFactors Ariba and Ariba Network Solution Manager SAP Portal Technology SAP Mobile Technology HANA Database HANA Cloud Technology ABAP Java Enterprise Edition Process Integration and Orchestration Business Process Management Business Warehouse SAP authorization concept Technical data migration Test methodology and test management SAP infrastructure High Availability, Disaster Recovery and Cloud strategies Involvement in at least two full cycle SAP implementations of the SAP product being supported Knowledge of change and release management processes Ability to estimate reliably the time, effort, dependencies, and resources required to complete a development task Excellent written and verbal communication skills Experience working in client-focused service delivery environments Knowledge of IT strategies and how they support client business, from a technical advisor standpoint. Ability to conduct research and analysis of complex technologies for at least one area of specialty. Knowledge of technological advances related to subject-matter Skill in making presentations and effectively communicating recommendations to individuals and groups Required Skills & Experience 8+ years in enterprise architecture, IT asset/application portfolio management, or platform engineering, with 3+ years hands-on with SAP LeanIX. Proven experience implementing LeanIX from the ground up in a large, complex enterprise environment. Strong understanding of EA frameworks and practices (TOGAF, business capability modeling, application rationalization, TIME/6R analysis). Hands-on experience with LeanIX meta-model configuration, fact sheets, reports, diagrams, surveys, and the Integration Hub. Proficiency with REST/GraphQL APIs, JSON, and scripting (Python or JavaScript) for integrations and data automation. Experience integrating LeanIX with ServiceNow CMDB and other enterprise systems of record. Demonstrated ability to work directly with EA leaders and stakeholders to shape priorities and roadmaps. Familiarity with Agile/Scrum methodologies and DevOps practices. Excellent problem-solving, facilitation, and communication skills, with the ability to present to senior leadership. Preferred Qualifications MS degree in Computer Science, Information Systems, or related field SAP Technical Certifications Technical experience in release management, software configuration management, and change management
10/25/2026
Full time
Job Description Job Title: SAP Technical Architect Location: Washington, DC, Wilmington, DE, Atlanta, GA, Philadelphia, PA Duration: Long term Role Overview SAP Technical Architect - Senior is a subject matter expert in one or several SAP technologies and can have technical management responsibilities. The SAP Technical Architects research and design technology solutions that may span the full spectrum of hardware and software, as it relates to SAP products. They may create prototypes and lead initial development or enhancement efforts and provide recommendations regarding technology. This individual concentrates on SAP solutions to significantly impact the operational effectiveness of the organization or cutting-edge technologies that will drive new business. Provide assistance with escalated support issues, mentor others within technology-related areas, and provide subject matter expertise on project teams. The SAP Technical Architect Senior can assume leadership responsibilities of specific efforts or technical tasks, and guide peers and more junior team members. Key Responsibilities Technical and operational management of systems and resources Based on business needs, investigate, select, install and prototype or pilot SAP solutions. Works on complex tasks, projects or supports issues that involve a high degree of risk, impacts business unit performance and makes use of the individual's knowledge within areas of specialty. Researches and analyzes advanced technology trends in area(s) of expertise. Assesses emerging technologies. Evaluates and may recommend new products or tools for the organization. Assists in cost-benefit and risk analysis. Makes recommendations and influences long-term technology strategy and planning for multiple business units. Works with service providers to ensure their technical solutions are consistent with the enterprise's business strategy and architecture. Serves as escalation point for issues. Provides project managers with technical consultation and advice, enabling quick response to inquiries related to the program. Provides technical analyses to help define, assess, and monitor the technical aspects of the program or service. Designs innovative solutions using current and new technologies. Recommends short- term alternatives when appropriate. Troubleshoots existing information systems to identify errors or deficiencies. Brainstorms possible solutions and evaluates alternatives against decision criteria. Assists in the resolution of support issues escalated by operations or development personnel. Works with vendors during the problem resolution process as needed. Provides technical expertise across business functions. Identifies opportunities to improve business processes via new technologies. Deliverables Translation of business and product requirements into technical designs, models and software architecture. Development management Document technical requirements and constraints as basis for architectural decisions. RICEF Technical Design and Data Modeling Support and advise implementation projects by ensuring technical and architectural feasibility, readiness, and compliance. Review design documents to ensure compliance with technical standards and best practices. Proposal and implementation plans of improvements and innovations, development processes, and methodologies. Application design with detailed process flows Level III support for incidents, including Root Cause Analysis Requirements: BS degree in Computer Science, Information Systems, or related field Minimum seven years of experience in Information Technology, including at least five in a technical architect or technical lead role with the SAP technologies specified in the requirement, from the below: Business Suite (ERP, SRM, SCM, CRM) SuccessFactors Ariba and Ariba Network Solution Manager SAP Portal Technology SAP Mobile Technology HANA Database HANA Cloud Technology ABAP Java Enterprise Edition Process Integration and Orchestration Business Process Management Business Warehouse SAP authorization concept Technical data migration Test methodology and test management SAP infrastructure High Availability, Disaster Recovery and Cloud strategies Involvement in at least two full cycle SAP implementations of the SAP product being supported Knowledge of change and release management processes Ability to estimate reliably the time, effort, dependencies, and resources required to complete a development task Excellent written and verbal communication skills Experience working in client-focused service delivery environments Knowledge of IT strategies and how they support client business, from a technical advisor standpoint. Ability to conduct research and analysis of complex technologies for at least one area of specialty. Knowledge of technological advances related to subject-matter Skill in making presentations and effectively communicating recommendations to individuals and groups Required Skills & Experience 8+ years in enterprise architecture, IT asset/application portfolio management, or platform engineering, with 3+ years hands-on with SAP LeanIX. Proven experience implementing LeanIX from the ground up in a large, complex enterprise environment. Strong understanding of EA frameworks and practices (TOGAF, business capability modeling, application rationalization, TIME/6R analysis). Hands-on experience with LeanIX meta-model configuration, fact sheets, reports, diagrams, surveys, and the Integration Hub. Proficiency with REST/GraphQL APIs, JSON, and scripting (Python or JavaScript) for integrations and data automation. Experience integrating LeanIX with ServiceNow CMDB and other enterprise systems of record. Demonstrated ability to work directly with EA leaders and stakeholders to shape priorities and roadmaps. Familiarity with Agile/Scrum methodologies and DevOps practices. Excellent problem-solving, facilitation, and communication skills, with the ability to present to senior leadership. Preferred Qualifications MS degree in Computer Science, Information Systems, or related field SAP Technical Certifications Technical experience in release management, software configuration management, and change management
Job Description Looking to connect with an experienced Project Manager to support a multi-site SAP S/4HANA implementation across manufacturing plants and distribution centers. This is a great opportunity for someone who enjoys leading ERP implementations, coordinating cross-functional teams, and helping manufacturing organizations navigate large-scale system transformations. A few highlights: Role: Lead local SAP S/4HANA implementation projects including planning, execution, testing, training, deployment, and post-go-live support. Locations: Hybrid work arrangement with 3 days onsite per week at Fairlawn, OH; Auburn, IN; Halstead, KS; or Mount Pleasant, IA. Travel: Up to 50%, including extended onsite periods during implementations. Experience: Targeting candidates with 5 years of project management experience, strong SAP or broader ERP implementation background, preferably with manufacturing or supply chain exposure. Candidate Profile: Ideal candidates include SAP/ERP Project Managers, ERP Implementation Leads, Business Transformation PMs, or manufacturing operations leaders with ERP rollout experience. Technical SAP expertise is not mandatory. Visa sponsorship is not available for this role.
10/25/2026
Full time
Job Description Looking to connect with an experienced Project Manager to support a multi-site SAP S/4HANA implementation across manufacturing plants and distribution centers. This is a great opportunity for someone who enjoys leading ERP implementations, coordinating cross-functional teams, and helping manufacturing organizations navigate large-scale system transformations. A few highlights: Role: Lead local SAP S/4HANA implementation projects including planning, execution, testing, training, deployment, and post-go-live support. Locations: Hybrid work arrangement with 3 days onsite per week at Fairlawn, OH; Auburn, IN; Halstead, KS; or Mount Pleasant, IA. Travel: Up to 50%, including extended onsite periods during implementations. Experience: Targeting candidates with 5 years of project management experience, strong SAP or broader ERP implementation background, preferably with manufacturing or supply chain exposure. Candidate Profile: Ideal candidates include SAP/ERP Project Managers, ERP Implementation Leads, Business Transformation PMs, or manufacturing operations leaders with ERP rollout experience. Technical SAP expertise is not mandatory. Visa sponsorship is not available for this role.
Job Description Duration: 12+ Months Job Description: We are looking for an experienced Project Manager with strong hands-on technical expertise in Kinaxis Maestro (formerly RapidResponse), particularly in solution architecture, system integration, supply chain planning, and application support. The ideal candidate will be responsible for leading technical initiatives, designing and implementing solutions, integrating Kinaxis with SAP S/4HANA and other supply chain applications, and supporting ongoing enhancements and issue resolution. The candidate should be comfortable working closely with business stakeholders, functional teams, and IT teams to deliver scalable, reliable, and efficient supply chain planning solutions. Responsibilities: Lead technical solution design and architecture for Kinaxis Maestro/RapidResponse. Manage integrations between Kinaxis and SAP S/4HANA and other supply chain applications. Handle data modeling, system configuration, automation, and technical troubleshooting. Support application enhancements, production incidents, and root-cause analysis. Collaborate with business and IT teams to deliver technical solutions and roadmap initiatives. Coordinate technical deliverables, testing, and implementation activities. Experience: Strong hands-on experience with Kinaxis Maestro/RapidResponse. Experience in solution architecture, system integration, and application support. Knowledge of SAP S/4HANA integration and supply chain planning processes. Experience in technical leadership, issue resolution, and project delivery. Skillset: Kinaxis Maestro/RapidResponse technical expertise. SAP S/4HANA and enterprise application integration. Data modeling, configuration, automation, and troubleshooting. Supply chain planning, demand planning, supply planning, and inventory management. Technical documentation, stakeholder management, and communication. Education: Bachelor's degree in Computer Science, IT, Engineering, or a related field preferred. Additional Qualifications: Kinaxis certifications are an added advantage. Strong analytical, problem-solving, and communication skills. Ability to work effectively with business stakeholders and technical teams. Must be technically hands-on with Kinaxis, beyond general project management or functional supply chain experience. Shift Hours: 8:00AM -5:00 PM CST About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring. IND01
10/25/2026
Full time
Job Description Duration: 12+ Months Job Description: We are looking for an experienced Project Manager with strong hands-on technical expertise in Kinaxis Maestro (formerly RapidResponse), particularly in solution architecture, system integration, supply chain planning, and application support. The ideal candidate will be responsible for leading technical initiatives, designing and implementing solutions, integrating Kinaxis with SAP S/4HANA and other supply chain applications, and supporting ongoing enhancements and issue resolution. The candidate should be comfortable working closely with business stakeholders, functional teams, and IT teams to deliver scalable, reliable, and efficient supply chain planning solutions. Responsibilities: Lead technical solution design and architecture for Kinaxis Maestro/RapidResponse. Manage integrations between Kinaxis and SAP S/4HANA and other supply chain applications. Handle data modeling, system configuration, automation, and technical troubleshooting. Support application enhancements, production incidents, and root-cause analysis. Collaborate with business and IT teams to deliver technical solutions and roadmap initiatives. Coordinate technical deliverables, testing, and implementation activities. Experience: Strong hands-on experience with Kinaxis Maestro/RapidResponse. Experience in solution architecture, system integration, and application support. Knowledge of SAP S/4HANA integration and supply chain planning processes. Experience in technical leadership, issue resolution, and project delivery. Skillset: Kinaxis Maestro/RapidResponse technical expertise. SAP S/4HANA and enterprise application integration. Data modeling, configuration, automation, and troubleshooting. Supply chain planning, demand planning, supply planning, and inventory management. Technical documentation, stakeholder management, and communication. Education: Bachelor's degree in Computer Science, IT, Engineering, or a related field preferred. Additional Qualifications: Kinaxis certifications are an added advantage. Strong analytical, problem-solving, and communication skills. Ability to work effectively with business stakeholders and technical teams. Must be technically hands-on with Kinaxis, beyond general project management or functional supply chain experience. Shift Hours: 8:00AM -5:00 PM CST About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring. IND01
Job Description We're Hiring Project Manager - IT Infrastructure & SAP Exposure Location: Tampa, FL (100% On-site) Certification Required: PMP Certification We are seeking an experienced IT Project Manager with a strong background in IT Infrastructure and hands-on exposure to SAP environments. We are looking for a driven, highly organized leader to join our team on-site in Tampa, Florida to direct key technology initiatives from initiation through completion. Key Responsibilities End-to-End Delivery: Lead planning, execution, tracking, and closure for complex IT infrastructure projects (servers, networks, cloud environments). SAP Coordination: Support and align project workflows involving SAP systems, upgrades, or integrations. Governance & Risk Management: Proactively identify, track, and mitigate project risks, manage budgets, and maintain comprehensive project documentation. Stakeholder Engagement: Facilitate regular project meetings, lead cross-functional technical teams, and deliver clear status updates to leadership and key stakeholders. Standards Compliance: Ensure strict adherence to project management best practices, organizational standards, and industry policies. Required Qualifications Education: Bachelor's degree in IT, Computer Science, Business, or a related field. Certification: Active PMP (Project Management Professional) certification is required. Experience: 5+ years of experience managing IT infrastructure projects. Technical Depth: Hands-on experience with core infrastructure components (servers, networking, cloud platforms) along with direct exposure to SAP environments (implementations, upgrades, or support). Methodologies: Solid grounding in Agile, Waterfall, or hybrid project management frameworks. Communication: Exceptional leadership, stakeholder management, and interpersonal skills. Work Location: Willingness and ability to work 100% on-site in Tampa, FL. Preferred Qualifications Experience within the Utilities or Energy sectors. Familiarity with specific SAP modules (e.g., SAP S/4HANA, SAP ECC). Proficiency in project management tools (e.g., MS Project, Jira). Understanding of ITIL frameworks and service management practices. Key Core Competencies Project Planning & Execution Risk & Issue Management IT Infrastructure SAP Coordination Stakeholder Management Budget & Resource Allocation
10/25/2026
Full time
Job Description We're Hiring Project Manager - IT Infrastructure & SAP Exposure Location: Tampa, FL (100% On-site) Certification Required: PMP Certification We are seeking an experienced IT Project Manager with a strong background in IT Infrastructure and hands-on exposure to SAP environments. We are looking for a driven, highly organized leader to join our team on-site in Tampa, Florida to direct key technology initiatives from initiation through completion. Key Responsibilities End-to-End Delivery: Lead planning, execution, tracking, and closure for complex IT infrastructure projects (servers, networks, cloud environments). SAP Coordination: Support and align project workflows involving SAP systems, upgrades, or integrations. Governance & Risk Management: Proactively identify, track, and mitigate project risks, manage budgets, and maintain comprehensive project documentation. Stakeholder Engagement: Facilitate regular project meetings, lead cross-functional technical teams, and deliver clear status updates to leadership and key stakeholders. Standards Compliance: Ensure strict adherence to project management best practices, organizational standards, and industry policies. Required Qualifications Education: Bachelor's degree in IT, Computer Science, Business, or a related field. Certification: Active PMP (Project Management Professional) certification is required. Experience: 5+ years of experience managing IT infrastructure projects. Technical Depth: Hands-on experience with core infrastructure components (servers, networking, cloud platforms) along with direct exposure to SAP environments (implementations, upgrades, or support). Methodologies: Solid grounding in Agile, Waterfall, or hybrid project management frameworks. Communication: Exceptional leadership, stakeholder management, and interpersonal skills. Work Location: Willingness and ability to work 100% on-site in Tampa, FL. Preferred Qualifications Experience within the Utilities or Energy sectors. Familiarity with specific SAP modules (e.g., SAP S/4HANA, SAP ECC). Proficiency in project management tools (e.g., MS Project, Jira). Understanding of ITIL frameworks and service management practices. Key Core Competencies Project Planning & Execution Risk & Issue Management IT Infrastructure SAP Coordination Stakeholder Management Budget & Resource Allocation
Job Description Job Description Job Title: Test Lead (2-3 Year Contract) Location: Columbus, OH Work Model: Remote with required travel to Columbus once every 3 weeks for 3 days onsite Rate: $100-$130/hour depending on experience Contract Term: Immediate start - December 31, 2028 Possibility of Extension: Yes, possibility of extension beyond 2028 Employment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Position Overview We are seeking an experienced Test Lead to support a multi-year Customer Transformation Program focused on modernizing customer service, customer-facing digital capabilities, SAP Service Cloud, omnichannel routing, and related business and technology processes. This role will serve as the testing lead across the full program, supporting both the technology side and business side of testing. The Test Lead will be responsible for defining the overall testing approach, coordinating test planning and execution, managing testing risks and defects, supporting business readiness, and ensuring solutions are validated before major implementation milestones. The first major implementation is targeted for March 2027, with continued program testing and rollout activity expected through 2028. The ideal candidate has strong enterprise testing leadership experience, preferably within customer transformation, SAP Service Cloud / SAP C4C, customer-facing digital platforms, omnichannel routing, or utility environments. Key ResponsibilitiesProgram Test Leadership Serve as the Test Lead for the overall Customer Transformation Program. Lead testing efforts across both technical and business workstreams. Define, manage, and execute the overall test strategy, test plan, testing roadmap, and testing governance approach. Coordinate testing across multiple systems, vendors, business teams, IT teams, and implementation partners. Ensure testing activities align with program timelines, implementation milestones, release plans, and business readiness needs. Provide testing leadership for the first major go-live targeted for March 2027 and subsequent releases through 2028. Test Planning & Governance Develop and maintain program-level test plans, test schedules, test entry and exit criteria, defect management processes, and status reporting. Establish clear testing roles, responsibilities, timelines, dependencies, and escalation paths. Coordinate with project managers, business analysts, solution architects, vendors, and business stakeholders to confirm testing scope and priorities. Lead test readiness reviews, test execution checkpoints, defect triage meetings, and go-live readiness discussions. Ensure testing documentation is clear, complete, traceable, and aligned to approved requirements and solution designs. Monitor testing progress, risks, issues, dependencies, and resource needs across program workstreams. Business and Technical Testing Coordination Coordinate testing across business users, technology teams, system integrators, vendors, and program leadership. Support test planning and execution for technical testing, system integration testing, end-to-end testing, regression testing, user acceptance testing, and business process validation. Ensure test scenarios reflect real business processes, customer journeys, agent workflows, system integrations, and operational impacts. Partner with business stakeholders to define UAT scope, identify test participants, support test script development, and manage business testing execution. Validate that delivered functionality meets business requirements, customer needs, system requirements, and operational expectations. SAP Service Cloud, Digital Front End & Omnichannel Testing Support testing for SAP Service Cloud / SAP C4C capabilities, including customer service processes, case management, customer account views, and service workflows. Coordinate testing for customer-facing digital front-end capabilities, including online customer requests, digital service interactions, and related self-service functionality. Support testing for omnichannel routing capabilities, including call routing, chat routing, IVR entry points, customer requests, and related customer interaction flows. Ensure testing validates end-to-end customer journeys across SAP C4C, digital channels, IVR, routing modules, business processes, and supporting integrations. Partner with technical teams and business SMEs to identify testing gaps tied to customer experience, agent experience, process flow, data quality, and system integration. Defect Management & Issue Resolution Own and manage the defect lifecycle across testing phases. Lead defect triage meetings with IT, vendors, business stakeholders, and project teams. Ensure defects are clearly documented, prioritized, assigned, tracked, retested, and closed. Escalate high-priority defects, blockers, and testing risks that could impact go-live readiness or business operations. Track root causes, recurring issues, testing gaps, and quality trends. Provide leadership with clear visibility into defect status, severity, resolution progress, and go-live risk. Reporting, Communication & Stakeholder Engagement Provide regular testing status updates to program leadership, project teams, business stakeholders, and technology partners. Communicate testing progress, risks, blockers, defects, decisions, and readiness concerns clearly and proactively. Prepare test dashboards, executive summaries, readiness updates, action trackers, and issue logs. Facilitate testing meetings, working sessions, readiness reviews, and stakeholder discussions. Translate testing and technical issues into clear business impacts for non-technical stakeholders. Maintain alignment between business testing expectations and technical delivery timelines. Go-Live Readiness & Post-Deployment Support Support go-live readiness assessments from a testing and quality perspective. Validate that critical defects, open risks, test coverage, business signoffs, and readiness criteria are understood before release decisions. Support implementation readiness, release validation, production smoke testing, and post-deployment stabilization. Partner with program leadership to identify testing risks that could impact customer experience, business operations, or system adoption. Support lessons learned and continuous improvement across testing cycles and future releases. Day-to-Day Responsibilities Build and maintain the program test plan, testing schedule, testing trackers, and status reporting. Coordinate with business, IT, vendors, and program teams on test preparation and execution. Lead test readiness sessions, defect triage meetings, and testing status reviews. Track testing progress across technical testing, SIT, end-to-end testing, regression testing, and UAT. Support SAP C4C, digital front-end, omnichannel, IVR, call routing, chat routing, and customer request testing. Confirm test scenarios and scripts align to business requirements and customer journeys. Manage defect tracking, retesting, prioritization, and escalation. Prepare testing updates for program leadership and key stakeholders. Travel to Columbus once every 3 weeks for 3 days onsite to support program meetings, testing coordination, and stakeholder alignment. Required Qualifications 7+ years of experience in software testing, quality assurance, test management, business testing, or related program delivery roles. Experience leading testing for large enterprise transformation programs. Experience managing both technical testing and business-side testing activities. Strong experience developing test strategies, test plans, test schedules, test scenarios, test scripts, defect management processes, and testing status reports. Experience coordinating SIT, end-to-end testing, regression testing, UAT, go-live readiness, and post-deployment validation. Strong defect management experience, including triage, prioritization, escalation, retesting, and closure. Ability to work across business stakeholders, IT teams, vendors, system integrators, project managers, business analysts, and solution architects. Strong understanding of requirements traceability, test coverage, acceptance criteria, and release readiness. Excellent written and verbal communication skills. Strong facilitation, organization, and stakeholder management skills. Ability to operate in a complex, fast-paced, multi-year program environment. Ability to travel to Columbus, OH once every 3 weeks for 3 onsite days. Preferred Qualifications Experience with SAP Service Cloud / SAP C4C. Experience testing customer service, case management, customer 360, customer account, or service workflow capabilities. Experience with customer-facing digital front-end platforms, including online requests, self-service tools, customer portals, mobile capabilities, or related digital channels. Experience with omnichannel testing, including call routing, chat routing, IVR, IVA, ACD, contact center routing, or customer interaction workflows. Utilities or energy industry experience click apply for full job details
10/24/2026
Full time
Job Description Job Description Job Title: Test Lead (2-3 Year Contract) Location: Columbus, OH Work Model: Remote with required travel to Columbus once every 3 weeks for 3 days onsite Rate: $100-$130/hour depending on experience Contract Term: Immediate start - December 31, 2028 Possibility of Extension: Yes, possibility of extension beyond 2028 Employment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Position Overview We are seeking an experienced Test Lead to support a multi-year Customer Transformation Program focused on modernizing customer service, customer-facing digital capabilities, SAP Service Cloud, omnichannel routing, and related business and technology processes. This role will serve as the testing lead across the full program, supporting both the technology side and business side of testing. The Test Lead will be responsible for defining the overall testing approach, coordinating test planning and execution, managing testing risks and defects, supporting business readiness, and ensuring solutions are validated before major implementation milestones. The first major implementation is targeted for March 2027, with continued program testing and rollout activity expected through 2028. The ideal candidate has strong enterprise testing leadership experience, preferably within customer transformation, SAP Service Cloud / SAP C4C, customer-facing digital platforms, omnichannel routing, or utility environments. Key ResponsibilitiesProgram Test Leadership Serve as the Test Lead for the overall Customer Transformation Program. Lead testing efforts across both technical and business workstreams. Define, manage, and execute the overall test strategy, test plan, testing roadmap, and testing governance approach. Coordinate testing across multiple systems, vendors, business teams, IT teams, and implementation partners. Ensure testing activities align with program timelines, implementation milestones, release plans, and business readiness needs. Provide testing leadership for the first major go-live targeted for March 2027 and subsequent releases through 2028. Test Planning & Governance Develop and maintain program-level test plans, test schedules, test entry and exit criteria, defect management processes, and status reporting. Establish clear testing roles, responsibilities, timelines, dependencies, and escalation paths. Coordinate with project managers, business analysts, solution architects, vendors, and business stakeholders to confirm testing scope and priorities. Lead test readiness reviews, test execution checkpoints, defect triage meetings, and go-live readiness discussions. Ensure testing documentation is clear, complete, traceable, and aligned to approved requirements and solution designs. Monitor testing progress, risks, issues, dependencies, and resource needs across program workstreams. Business and Technical Testing Coordination Coordinate testing across business users, technology teams, system integrators, vendors, and program leadership. Support test planning and execution for technical testing, system integration testing, end-to-end testing, regression testing, user acceptance testing, and business process validation. Ensure test scenarios reflect real business processes, customer journeys, agent workflows, system integrations, and operational impacts. Partner with business stakeholders to define UAT scope, identify test participants, support test script development, and manage business testing execution. Validate that delivered functionality meets business requirements, customer needs, system requirements, and operational expectations. SAP Service Cloud, Digital Front End & Omnichannel Testing Support testing for SAP Service Cloud / SAP C4C capabilities, including customer service processes, case management, customer account views, and service workflows. Coordinate testing for customer-facing digital front-end capabilities, including online customer requests, digital service interactions, and related self-service functionality. Support testing for omnichannel routing capabilities, including call routing, chat routing, IVR entry points, customer requests, and related customer interaction flows. Ensure testing validates end-to-end customer journeys across SAP C4C, digital channels, IVR, routing modules, business processes, and supporting integrations. Partner with technical teams and business SMEs to identify testing gaps tied to customer experience, agent experience, process flow, data quality, and system integration. Defect Management & Issue Resolution Own and manage the defect lifecycle across testing phases. Lead defect triage meetings with IT, vendors, business stakeholders, and project teams. Ensure defects are clearly documented, prioritized, assigned, tracked, retested, and closed. Escalate high-priority defects, blockers, and testing risks that could impact go-live readiness or business operations. Track root causes, recurring issues, testing gaps, and quality trends. Provide leadership with clear visibility into defect status, severity, resolution progress, and go-live risk. Reporting, Communication & Stakeholder Engagement Provide regular testing status updates to program leadership, project teams, business stakeholders, and technology partners. Communicate testing progress, risks, blockers, defects, decisions, and readiness concerns clearly and proactively. Prepare test dashboards, executive summaries, readiness updates, action trackers, and issue logs. Facilitate testing meetings, working sessions, readiness reviews, and stakeholder discussions. Translate testing and technical issues into clear business impacts for non-technical stakeholders. Maintain alignment between business testing expectations and technical delivery timelines. Go-Live Readiness & Post-Deployment Support Support go-live readiness assessments from a testing and quality perspective. Validate that critical defects, open risks, test coverage, business signoffs, and readiness criteria are understood before release decisions. Support implementation readiness, release validation, production smoke testing, and post-deployment stabilization. Partner with program leadership to identify testing risks that could impact customer experience, business operations, or system adoption. Support lessons learned and continuous improvement across testing cycles and future releases. Day-to-Day Responsibilities Build and maintain the program test plan, testing schedule, testing trackers, and status reporting. Coordinate with business, IT, vendors, and program teams on test preparation and execution. Lead test readiness sessions, defect triage meetings, and testing status reviews. Track testing progress across technical testing, SIT, end-to-end testing, regression testing, and UAT. Support SAP C4C, digital front-end, omnichannel, IVR, call routing, chat routing, and customer request testing. Confirm test scenarios and scripts align to business requirements and customer journeys. Manage defect tracking, retesting, prioritization, and escalation. Prepare testing updates for program leadership and key stakeholders. Travel to Columbus once every 3 weeks for 3 days onsite to support program meetings, testing coordination, and stakeholder alignment. Required Qualifications 7+ years of experience in software testing, quality assurance, test management, business testing, or related program delivery roles. Experience leading testing for large enterprise transformation programs. Experience managing both technical testing and business-side testing activities. Strong experience developing test strategies, test plans, test schedules, test scenarios, test scripts, defect management processes, and testing status reports. Experience coordinating SIT, end-to-end testing, regression testing, UAT, go-live readiness, and post-deployment validation. Strong defect management experience, including triage, prioritization, escalation, retesting, and closure. Ability to work across business stakeholders, IT teams, vendors, system integrators, project managers, business analysts, and solution architects. Strong understanding of requirements traceability, test coverage, acceptance criteria, and release readiness. Excellent written and verbal communication skills. Strong facilitation, organization, and stakeholder management skills. Ability to operate in a complex, fast-paced, multi-year program environment. Ability to travel to Columbus, OH once every 3 weeks for 3 onsite days. Preferred Qualifications Experience with SAP Service Cloud / SAP C4C. Experience testing customer service, case management, customer 360, customer account, or service workflow capabilities. Experience with customer-facing digital front-end platforms, including online requests, self-service tools, customer portals, mobile capabilities, or related digital channels. Experience with omnichannel testing, including call routing, chat routing, IVR, IVA, ACD, contact center routing, or customer interaction workflows. Utilities or energy industry experience click apply for full job details
Job Description Job Description Position Description 2026 NH Program Coordinator, Decarbonization and Electrification Hybrid position, strong preference for someone living in NH and who can start asap At Abode Energy Management (Abode), we care deeply about the work we do and the impact it has on our planet's future. As proud members of 1% for the Planet, we back that care with action-donating at least 1% of our annual revenue to vetted environmental nonprofits. We're a fast-growing energy efficiency program implementer in the Northeast, leading the way in electrification and heat pump adoption. Our team is fun, kind, passionate, and progressive, and we offer a competitive benefits package to match. That includes Medical, Dental, Vision, Life, and Disability Insurance, a matching 401(k), and fully paid Parental Leave. We also believe you should be able to balance your work and personal life, so we offer generous paid time off (about 37 days a year!) and reasonable flexibility in when and where you work. If you're looking for meaningful work, caring coworkers, and a great company culture, come join us! Building from its core expertise of administering residential energy efficiency programs, Abode implements many utility and government-sponsored programs helping homeowners and small businesses develop and implement plans to electrify and decarbonize their buildings, while supporting contractors to provide quality decarbonization services. The New Hampshire (NH) Decarbonization Program Coordinator will work on a three-person team launching a new state-wide program, playing a critical role in managing and following through on the myriad details needed to ensure a successful launch and implementation. This is a terrific opportunity for someone who wants to bring their strong communication, analytical, and project management skills to help realize the climate benefits of electrification. Responsibilities Reporting to the Program Manager, this position will include some or all of the following responsibilities: Conduct outbound engagement to decarbonization contractors to build program capacity and improve contractor participation Calling and emailing contractors Scheduling onboarding and check-in meetings Actively manage and respond to email and phone inquiries related to program needs from customers and contractors Connect customers and contractors with the correct services Respond to and provide ongoing support for customer and contractor issues Maintain response service levels and document resolutions in Salesforce Collaborate with industry partners, including distributors, manufacturers and other stakeholders, to create and hold trainings, attend informational events, and offer general support as needed Identify engagement opportunities and organize participation Attend in-person events (one or more per week) Create and gain approval of contractor educational courses and oversee scheduling and implementation Maintain and update program databases and customer management systems Conduct regular reviews of contractor certifications and follow up to obtain renewed documents Help update and maintain relevant databases and resources Support program staff through a variety of administrative tasks and document/material creation Collaborate with the program team and stakeholders daily Assist with the development of program materials and collateral Engage and collaborate with community-based organizations, trade schools, chambers of commerce, or other partners promoting decarbonization technologies Schedule check-in meetings and work to align focuses Maintain a database of engagement opportunities and organize participation Provide ongoing reports to internal and external stakeholders Track, summarize and analyze key performance indicators and other program data Attend client facing meetings Prepare invoices or other related reports Ensure that monthly reports are generated and distributed to the program team Help improve and evolve the program Adapt to ongoing evolutions of program needs Innovate with stakeholders to improve program delivery Continue to grow in technical and program knowledge Qualifications Strong candidates for this position will bring most, if not all, of the following skills and experience: Bachelor's degree or at least 4+ years of relevant work experience. Demonstrated passion for and interest in sustainability, building science or climate change. Previous experience working in a fast-paced office environment in a project management or communications capacity. Strong aptitude for working with or learning software such as Microsoft Office. Experience with customer relationship management software such as Salesforce would be a plus, as would be experience with performing quantitative analysis in Excel or similar tools. Effective oral and written communication skills. Calm, even temperament suited to meeting people with different needs and backgrounds where they are. Adaptable, flexible, collaborative team player who brings a positive can-do attitude. A self-starter, able to proactively manage competing demands and changing schedules to complete tasks in a timely and diligent manner. Compensation and Benefits This is a full-time, exempt position with total compensation targeted between $60K and $70K, depending on relevant skills and experience. The Program Coordinator will work primarily out of their own home, with some local travel throughout NH each week to attend events or meetings (Program Coordinator must have their own car and will be reimbursed at the federal mileage rate of 76 cents per mile for company travel). Abode offers its employees a competitive benefits package, including Medical, Dental, Vision, Life and Disability Insurance, a matching 401k, and fully paid Parental Leave. Employees have a flexible working schedule and generous paid time off ( 37 paid days off, or 15% of all weekdays). To Apply To apply, please visit to submit a resume and cover letter. Applications will not be considered without a cover note clearly explaining why you would be a good fit for this position. We look forward to hearing from you! Abode is focused on broadening opportunities for individuals from demographic groups that are historically underrepresented in the energy sector. We are committed to building an inclusive workplace culture where talented people of widely diverse backgrounds thrive. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, veteran status or disability. Powered by JazzHR i7gQTrBizw
10/24/2026
Full time
Job Description Job Description Position Description 2026 NH Program Coordinator, Decarbonization and Electrification Hybrid position, strong preference for someone living in NH and who can start asap At Abode Energy Management (Abode), we care deeply about the work we do and the impact it has on our planet's future. As proud members of 1% for the Planet, we back that care with action-donating at least 1% of our annual revenue to vetted environmental nonprofits. We're a fast-growing energy efficiency program implementer in the Northeast, leading the way in electrification and heat pump adoption. Our team is fun, kind, passionate, and progressive, and we offer a competitive benefits package to match. That includes Medical, Dental, Vision, Life, and Disability Insurance, a matching 401(k), and fully paid Parental Leave. We also believe you should be able to balance your work and personal life, so we offer generous paid time off (about 37 days a year!) and reasonable flexibility in when and where you work. If you're looking for meaningful work, caring coworkers, and a great company culture, come join us! Building from its core expertise of administering residential energy efficiency programs, Abode implements many utility and government-sponsored programs helping homeowners and small businesses develop and implement plans to electrify and decarbonize their buildings, while supporting contractors to provide quality decarbonization services. The New Hampshire (NH) Decarbonization Program Coordinator will work on a three-person team launching a new state-wide program, playing a critical role in managing and following through on the myriad details needed to ensure a successful launch and implementation. This is a terrific opportunity for someone who wants to bring their strong communication, analytical, and project management skills to help realize the climate benefits of electrification. Responsibilities Reporting to the Program Manager, this position will include some or all of the following responsibilities: Conduct outbound engagement to decarbonization contractors to build program capacity and improve contractor participation Calling and emailing contractors Scheduling onboarding and check-in meetings Actively manage and respond to email and phone inquiries related to program needs from customers and contractors Connect customers and contractors with the correct services Respond to and provide ongoing support for customer and contractor issues Maintain response service levels and document resolutions in Salesforce Collaborate with industry partners, including distributors, manufacturers and other stakeholders, to create and hold trainings, attend informational events, and offer general support as needed Identify engagement opportunities and organize participation Attend in-person events (one or more per week) Create and gain approval of contractor educational courses and oversee scheduling and implementation Maintain and update program databases and customer management systems Conduct regular reviews of contractor certifications and follow up to obtain renewed documents Help update and maintain relevant databases and resources Support program staff through a variety of administrative tasks and document/material creation Collaborate with the program team and stakeholders daily Assist with the development of program materials and collateral Engage and collaborate with community-based organizations, trade schools, chambers of commerce, or other partners promoting decarbonization technologies Schedule check-in meetings and work to align focuses Maintain a database of engagement opportunities and organize participation Provide ongoing reports to internal and external stakeholders Track, summarize and analyze key performance indicators and other program data Attend client facing meetings Prepare invoices or other related reports Ensure that monthly reports are generated and distributed to the program team Help improve and evolve the program Adapt to ongoing evolutions of program needs Innovate with stakeholders to improve program delivery Continue to grow in technical and program knowledge Qualifications Strong candidates for this position will bring most, if not all, of the following skills and experience: Bachelor's degree or at least 4+ years of relevant work experience. Demonstrated passion for and interest in sustainability, building science or climate change. Previous experience working in a fast-paced office environment in a project management or communications capacity. Strong aptitude for working with or learning software such as Microsoft Office. Experience with customer relationship management software such as Salesforce would be a plus, as would be experience with performing quantitative analysis in Excel or similar tools. Effective oral and written communication skills. Calm, even temperament suited to meeting people with different needs and backgrounds where they are. Adaptable, flexible, collaborative team player who brings a positive can-do attitude. A self-starter, able to proactively manage competing demands and changing schedules to complete tasks in a timely and diligent manner. Compensation and Benefits This is a full-time, exempt position with total compensation targeted between $60K and $70K, depending on relevant skills and experience. The Program Coordinator will work primarily out of their own home, with some local travel throughout NH each week to attend events or meetings (Program Coordinator must have their own car and will be reimbursed at the federal mileage rate of 76 cents per mile for company travel). Abode offers its employees a competitive benefits package, including Medical, Dental, Vision, Life and Disability Insurance, a matching 401k, and fully paid Parental Leave. Employees have a flexible working schedule and generous paid time off ( 37 paid days off, or 15% of all weekdays). To Apply To apply, please visit to submit a resume and cover letter. Applications will not be considered without a cover note clearly explaining why you would be a good fit for this position. We look forward to hearing from you! Abode is focused on broadening opportunities for individuals from demographic groups that are historically underrepresented in the energy sector. We are committed to building an inclusive workplace culture where talented people of widely diverse backgrounds thrive. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, veteran status or disability. Powered by JazzHR i7gQTrBizw
Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc. 5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges. Position Summary Credence has an immediate need for a Junior SAP SME to support a mission-critical project focused on the development, modernization, integration, testing, and sustainment of SAP S/4HANA interfaces within a complex enterprise business systems environment. The Junior SAP SME will collaborate with SAP developers, integration engineers, functional analysts, solution architects, and government stakeholders to support the design and implementation of SAP solutions. This role will assist with documenting technical requirements, troubleshooting interface and integration issues, validating system functionality, and promoting SAP code through controlled development, testing, and production environments. The ideal candidate will have a strong technical foundation in SAP technologies, excellent problem-solving skills, and the ability to work effectively within a collaborative team environment. Responsibilities include, but are not limited to: Support the development, enhancement, and maintenance of SAP ABAP programs within an SAP S/4HANA environment. Assist with the design and modernization of interfaces between SAP and external enterprise systems. Develop or support integrations using: SAP OData services REST and SOAP APIs Business Application Programming Interfaces (BAPIs) Remote Function Calls (RFCs) Intermediate Documents (IDocs), where applicable Analyze existing SAP interfaces and assist in identifying modernization, automation, and performance-improvement opportunities. Work with senior consultants and solution architects to develop SAP-based technical solutions. Prepare and maintain technical specifications, interface design documents, data mappings, test scripts, deployment instructions, and operational support documentation. Assist with unit, integration, regression, and interface testing. Analyze and troubleshoot interface failures, data-processing errors, ABAP issues, and system integration problems. Support data mapping, validation, transformation, and reconciliation between SAP and external systems. Follow established SAP development standards, naming conventions, security requirements, and configuration-management procedures. Support the controlled promotion of SAP code and configuration through development, test, quality-assurance, staging, and production environments. Create and manage SAP transport requests in accordance with established change-management and release-management processes. Participate in code reviews, design reviews, sprint planning, backlog refinement, demonstrations, and technical working sessions. Coordinate with functional teams to translate business and interface requirements into technical specifications. Support production deployments, defect resolution, and post-deployment validation. Maintain traceability between requirements, technical designs, code changes, test results, and releases. Provide regular status updates and promptly communicate technical risks, dependencies, and implementation issues. Requirements Bachelor's degree in Computer Science, Information Systems, Engineering, Business Technology, or a related discipline, or equivalent relevant experience. Approximately one to three years of SAP development, integration, internship, academic, or related technical experience. Foundational knowledge of SAP ABAP development. Familiarity with SAP S/4HANA architecture and development concepts. Understanding of SAP integration technologies, including OData, APIs, BAPIs, and RFCs. Basic understanding of REST, SOAP, XML, JSON, and enterprise integration patterns. Ability to prepare clear technical specifications and other system-development documentation. Understanding of software development lifecycle, testing, configuration management, and release-management practices. Ability to work within structured code-promotion and change-control processes. Strong analytical, troubleshooting, communication, and organizational skills. Ability to work effectively with technical and functional team members in a collaborative environment. Preferred Qualifications Experience with or exposure to SAP IDocs, CDS views, ABAP Objects, SAP Fiori, SAP Gateway, or SAP Business Technology Platform. Familiarity with SAP interface monitoring, error handling, batch processing, and job scheduling. Experience supporting SAP modernization or migration initiatives. Exposure to middleware, API-management, or enterprise integration platforms. Familiarity with Agile or Scrum delivery methods and tools such as Jira or Azure DevOps. Experience working in a federal government, Department of Defense, or other regulated environment. Understanding of formal change control, separation of duties, cybersecurity, and audit-documentation requirements. Familiarity with SAP Solution Manager or comparable application lifecycle-management tools. Core Competencies SAP ABAP development SAP S/4HANA SAP and EBS interface integration OData, APIs, BAPIs, RFCs, and IDocs Technical documentation Interface testing and troubleshooting SAP transports and code promotion Configuration and change management Requirements traceability Enterprise system modernization Security Requirements U.S. citizenship is required. Ability to obtain and maintain a Secret clearance is required. An active Secret clearance is preferred. The selected candidate must be able to meet applicable position security requirements, including Moderate Risk, Non-Critical Sensitive/IT-II requirements, where applicable. Salary Range: $100,000 - $130,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources
10/24/2026
Full time
Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc. 5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges. Position Summary Credence has an immediate need for a Junior SAP SME to support a mission-critical project focused on the development, modernization, integration, testing, and sustainment of SAP S/4HANA interfaces within a complex enterprise business systems environment. The Junior SAP SME will collaborate with SAP developers, integration engineers, functional analysts, solution architects, and government stakeholders to support the design and implementation of SAP solutions. This role will assist with documenting technical requirements, troubleshooting interface and integration issues, validating system functionality, and promoting SAP code through controlled development, testing, and production environments. The ideal candidate will have a strong technical foundation in SAP technologies, excellent problem-solving skills, and the ability to work effectively within a collaborative team environment. Responsibilities include, but are not limited to: Support the development, enhancement, and maintenance of SAP ABAP programs within an SAP S/4HANA environment. Assist with the design and modernization of interfaces between SAP and external enterprise systems. Develop or support integrations using: SAP OData services REST and SOAP APIs Business Application Programming Interfaces (BAPIs) Remote Function Calls (RFCs) Intermediate Documents (IDocs), where applicable Analyze existing SAP interfaces and assist in identifying modernization, automation, and performance-improvement opportunities. Work with senior consultants and solution architects to develop SAP-based technical solutions. Prepare and maintain technical specifications, interface design documents, data mappings, test scripts, deployment instructions, and operational support documentation. Assist with unit, integration, regression, and interface testing. Analyze and troubleshoot interface failures, data-processing errors, ABAP issues, and system integration problems. Support data mapping, validation, transformation, and reconciliation between SAP and external systems. Follow established SAP development standards, naming conventions, security requirements, and configuration-management procedures. Support the controlled promotion of SAP code and configuration through development, test, quality-assurance, staging, and production environments. Create and manage SAP transport requests in accordance with established change-management and release-management processes. Participate in code reviews, design reviews, sprint planning, backlog refinement, demonstrations, and technical working sessions. Coordinate with functional teams to translate business and interface requirements into technical specifications. Support production deployments, defect resolution, and post-deployment validation. Maintain traceability between requirements, technical designs, code changes, test results, and releases. Provide regular status updates and promptly communicate technical risks, dependencies, and implementation issues. Requirements Bachelor's degree in Computer Science, Information Systems, Engineering, Business Technology, or a related discipline, or equivalent relevant experience. Approximately one to three years of SAP development, integration, internship, academic, or related technical experience. Foundational knowledge of SAP ABAP development. Familiarity with SAP S/4HANA architecture and development concepts. Understanding of SAP integration technologies, including OData, APIs, BAPIs, and RFCs. Basic understanding of REST, SOAP, XML, JSON, and enterprise integration patterns. Ability to prepare clear technical specifications and other system-development documentation. Understanding of software development lifecycle, testing, configuration management, and release-management practices. Ability to work within structured code-promotion and change-control processes. Strong analytical, troubleshooting, communication, and organizational skills. Ability to work effectively with technical and functional team members in a collaborative environment. Preferred Qualifications Experience with or exposure to SAP IDocs, CDS views, ABAP Objects, SAP Fiori, SAP Gateway, or SAP Business Technology Platform. Familiarity with SAP interface monitoring, error handling, batch processing, and job scheduling. Experience supporting SAP modernization or migration initiatives. Exposure to middleware, API-management, or enterprise integration platforms. Familiarity with Agile or Scrum delivery methods and tools such as Jira or Azure DevOps. Experience working in a federal government, Department of Defense, or other regulated environment. Understanding of formal change control, separation of duties, cybersecurity, and audit-documentation requirements. Familiarity with SAP Solution Manager or comparable application lifecycle-management tools. Core Competencies SAP ABAP development SAP S/4HANA SAP and EBS interface integration OData, APIs, BAPIs, RFCs, and IDocs Technical documentation Interface testing and troubleshooting SAP transports and code promotion Configuration and change management Requirements traceability Enterprise system modernization Security Requirements U.S. citizenship is required. Ability to obtain and maintain a Secret clearance is required. An active Secret clearance is preferred. The selected candidate must be able to meet applicable position security requirements, including Moderate Risk, Non-Critical Sensitive/IT-II requirements, where applicable. Salary Range: $100,000 - $130,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources
Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate need for a Security Manager at the journeyman level who will be primarily responsible for supporting the Intelligence Directorate (AFLCMC/IN) directorate at Wright Patterson AFB, OH. The AFLCMC/IN is headquartered at Wright-Patterson AFB, OH with units located at Tinker AFB, OK, Robins AFB, GA, Hanscom AFB, MA, Hill AFB, UT, Eglin AFB, FL. The AFLCMC/IN mission is to engage and support AFLCMC programs, projects, technology development and development planning efforts in addressing Intelligence, Surveillance, and Reconnaissance (ISR) supportability, and adversary/threat considerations in the form of Acquisition Intelligence (AI) support. The AFLCMC/IN mission also enables linkages to the Air Force and Joint/National Intelligence Communities (IC), provides predictive battle space awareness to local force protection activities, and provides local/regional Special Security Office (SSO) support and Joint Worldwide-Intelligence Communication Services (JWICS) access. AFLCMC/IN is responsible for ensuring information superiority and agile combat support by providing a wide range of intelligence acquisition and sustainment services meeting warfighter requirements for information assurance (IA), communications security, foreign threat and intelligence/force protection products and cyber capabilities. AFLCMC/IN leads to the integration of intelligence considerations both ISR acquisition supportability issues and adversary/threat information into the Center's programs and projects. Responsibilities include, but are not limited to the duties listed below: Attend meetings. Prepare and present briefings, graphics, and visuals for leadership. Prepare security paperwork, including but not limited to DD Form 2875 and Communications Security (COMSEC) inspection criteria. Assist in access control and perform escort duties for Video Teleconferencing (VTC) visitors. Answer telephones and other modes of administrative communication in the performance of duties. Perform self-inspections, identify security discrepancies, and report security incidents. Support security inspections, identify security discrepancies, and assist in report preparation. Perform courier responsibilities within the local area. Control program media and information within Air Force Materiel Command (AFMC) security guidelines. Populate and update databases, including but not limited to suspense tracking, personnel access, facility, JWICS system, and SharePoint, in the performance of assigned duties. Handle JWICS communications to ensure cognizant parties are informed and appropriate responses are prepared, coordinated, and communicated while maintaining appropriate security disciplines. Support proper handling, including preparation and tracking, of physical classified products entering or leaving the facility. Support planning, formulation, editing, development, publication, and storage of Special Access Program (SAP) and Top Secret/Sensitive Compartmented Information (TS/SCI) products. Support meetings and events attended or hosted by the Senior Intelligence Officer (SIO) on an as-required basis. Develop, maintain, and modify schedules and calendars as required on multi-level security systems. Use updated Security Classification Guides (SCG), or other source documents, to perform classification reviews on all JWICS IT documentation, ensuring proper derivative classification on all documents encountered during performance of duties. Support administrative tasks as necessary to support management acquisition and operations functions. Support internal and external briefings and reports by applying knowledge, experience, and capability in the management of acquisition, physical, personnel, and documentation security pertaining to Sensitive Compartmented Information Facilities (SCIF) and Special Access Program Facilities (SAPF). Support and report through the base SSO. Support execution of all aspects of program security throughout or in support of a program's life cycle, including working with Government, program prime, and subcontractor personnel to create a secure environment through sound acquisition, physical, personnel, and documentation security practices and policies. Support development of SCIF/SAPF certifications, system security management plans, Program Protection Plans (PPP), security risk analyses, Operations Security (OPSEC) plans, computer certification and accreditation, security vulnerability and countermeasures analyses, Security Concept of Operations (CONOPS), DD Form 254 reviews, and other security engineering-related documents identified in Military Standard (MIL-STD) 1785, DoDI 5000.2, Air Force Supplement 1, and DoDI 8510.01. Coordinate with the IC and outside agencies in support of security management. Assist in establishing and maintaining approved SAP/SCI facilities; advise on construction requirements; prepare fixed facility checklists and accreditation requests for Government processing; monitor requirements; process update requests; and ensure accreditations and approvals remain current. Provide daily oversight of classified facility security administration and management as required, analyze processes, and recommend implementation or improvements to Government security and program management personnel. Serve as an escort as needed. Assist in obtaining and maintaining facility accreditation under the direction of the SSO, Program Security Officer (PSO), site security manager, and Government personnel. Assist in developing construction security plans, standard operating procedures, fixed facility checklists, requests for approvals, documentation required for SCI/SAP facility operations per established DoD and IC guidance, and facility security status reports. Ensure identified personnel meet established SCI/SAP requirements. Establish and maintain Central Adjudication Facility Network (CAFNET) and Defense Information System for Security (DISS) Joint accounts to administer personnel access to SAP/SCI data. Track, report, and update security information and management systems as required. Advise on implementing SAP/SCI information system management procedures for development planning activities; integrate established security processes with information system management procedures to control requisite information within the facility; ensure adherence to special communications capabilities within SAP/SCI facilities; and assist in establishing and managing a COMSEC account for facility activities and programs. Support development of and participate in Government in-house and web-based security tracking and training programs. Support development and delivery of a complete SAP/SCI security education and training program, brief personnel, and implement facility- and program-specific training as required. Support preparation for facility surveys and inspections, maintain inspection records, assist in developing corrective action plans, and complete corrective actions as required. Maintain required personnel security files, serve as an alternate Top Secret Control Officer, and conduct entry/exit searches per established guidance. Assist in establishing and facilitating the System Security Working Group (SSWG) or other security-related Integrated Product Teams (IPT) to prepare program security standards. Develop and distribute working group minutes and ensure applicable documentation is coordinated and maintained. Support incorporation of security requirements into Statements of Work/Statements of Objectives, Requests for Proposals (RFP), and Contract Data Requirements Lists for development planning project contracts. Assist development planning teams in designing cost-effective approaches for integrating security requirements into USAF system TOs. Facilitate identification of critical program information, resources, and systems and recommend protection measures. Establish and maintain approved SCI in accordance with established SCI guidance. Support preparation for SCI and SAP inspections, maintain inspection records, assist in developing corrective action plans, and complete corrective actions as required. Assist the site security manager or base SSO with information, industrial operations (OPSEC), personnel, and physical security programs as outlined in DoD, AF, internal operating instructions, and other applicable collateral and SCI guidance. Maintain databases reflecting receipt, storage, inventory, and disposition of classified information, including data entry, personnel, updates, and report generation. Participate in audits of Government classified holdings to ensure proper accountability. Maintain databases of classified visits and clearance levels. Perform inspection, inventory, logging, storage, documentation, transmittal, and internal distribution of classified information received. Evaluate classified data submittals for compliance with the appropriate Security Classification/Declassification Guide (SC/DG). Provide security inspection and protection for areas storing classified information and recommend security procedures and policies . click apply for full job details
10/24/2026
Full time
Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate need for a Security Manager at the journeyman level who will be primarily responsible for supporting the Intelligence Directorate (AFLCMC/IN) directorate at Wright Patterson AFB, OH. The AFLCMC/IN is headquartered at Wright-Patterson AFB, OH with units located at Tinker AFB, OK, Robins AFB, GA, Hanscom AFB, MA, Hill AFB, UT, Eglin AFB, FL. The AFLCMC/IN mission is to engage and support AFLCMC programs, projects, technology development and development planning efforts in addressing Intelligence, Surveillance, and Reconnaissance (ISR) supportability, and adversary/threat considerations in the form of Acquisition Intelligence (AI) support. The AFLCMC/IN mission also enables linkages to the Air Force and Joint/National Intelligence Communities (IC), provides predictive battle space awareness to local force protection activities, and provides local/regional Special Security Office (SSO) support and Joint Worldwide-Intelligence Communication Services (JWICS) access. AFLCMC/IN is responsible for ensuring information superiority and agile combat support by providing a wide range of intelligence acquisition and sustainment services meeting warfighter requirements for information assurance (IA), communications security, foreign threat and intelligence/force protection products and cyber capabilities. AFLCMC/IN leads to the integration of intelligence considerations both ISR acquisition supportability issues and adversary/threat information into the Center's programs and projects. Responsibilities include, but are not limited to the duties listed below: Attend meetings. Prepare and present briefings, graphics, and visuals for leadership. Prepare security paperwork, including but not limited to DD Form 2875 and Communications Security (COMSEC) inspection criteria. Assist in access control and perform escort duties for Video Teleconferencing (VTC) visitors. Answer telephones and other modes of administrative communication in the performance of duties. Perform self-inspections, identify security discrepancies, and report security incidents. Support security inspections, identify security discrepancies, and assist in report preparation. Perform courier responsibilities within the local area. Control program media and information within Air Force Materiel Command (AFMC) security guidelines. Populate and update databases, including but not limited to suspense tracking, personnel access, facility, JWICS system, and SharePoint, in the performance of assigned duties. Handle JWICS communications to ensure cognizant parties are informed and appropriate responses are prepared, coordinated, and communicated while maintaining appropriate security disciplines. Support proper handling, including preparation and tracking, of physical classified products entering or leaving the facility. Support planning, formulation, editing, development, publication, and storage of Special Access Program (SAP) and Top Secret/Sensitive Compartmented Information (TS/SCI) products. Support meetings and events attended or hosted by the Senior Intelligence Officer (SIO) on an as-required basis. Develop, maintain, and modify schedules and calendars as required on multi-level security systems. Use updated Security Classification Guides (SCG), or other source documents, to perform classification reviews on all JWICS IT documentation, ensuring proper derivative classification on all documents encountered during performance of duties. Support administrative tasks as necessary to support management acquisition and operations functions. Support internal and external briefings and reports by applying knowledge, experience, and capability in the management of acquisition, physical, personnel, and documentation security pertaining to Sensitive Compartmented Information Facilities (SCIF) and Special Access Program Facilities (SAPF). Support and report through the base SSO. Support execution of all aspects of program security throughout or in support of a program's life cycle, including working with Government, program prime, and subcontractor personnel to create a secure environment through sound acquisition, physical, personnel, and documentation security practices and policies. Support development of SCIF/SAPF certifications, system security management plans, Program Protection Plans (PPP), security risk analyses, Operations Security (OPSEC) plans, computer certification and accreditation, security vulnerability and countermeasures analyses, Security Concept of Operations (CONOPS), DD Form 254 reviews, and other security engineering-related documents identified in Military Standard (MIL-STD) 1785, DoDI 5000.2, Air Force Supplement 1, and DoDI 8510.01. Coordinate with the IC and outside agencies in support of security management. Assist in establishing and maintaining approved SAP/SCI facilities; advise on construction requirements; prepare fixed facility checklists and accreditation requests for Government processing; monitor requirements; process update requests; and ensure accreditations and approvals remain current. Provide daily oversight of classified facility security administration and management as required, analyze processes, and recommend implementation or improvements to Government security and program management personnel. Serve as an escort as needed. Assist in obtaining and maintaining facility accreditation under the direction of the SSO, Program Security Officer (PSO), site security manager, and Government personnel. Assist in developing construction security plans, standard operating procedures, fixed facility checklists, requests for approvals, documentation required for SCI/SAP facility operations per established DoD and IC guidance, and facility security status reports. Ensure identified personnel meet established SCI/SAP requirements. Establish and maintain Central Adjudication Facility Network (CAFNET) and Defense Information System for Security (DISS) Joint accounts to administer personnel access to SAP/SCI data. Track, report, and update security information and management systems as required. Advise on implementing SAP/SCI information system management procedures for development planning activities; integrate established security processes with information system management procedures to control requisite information within the facility; ensure adherence to special communications capabilities within SAP/SCI facilities; and assist in establishing and managing a COMSEC account for facility activities and programs. Support development of and participate in Government in-house and web-based security tracking and training programs. Support development and delivery of a complete SAP/SCI security education and training program, brief personnel, and implement facility- and program-specific training as required. Support preparation for facility surveys and inspections, maintain inspection records, assist in developing corrective action plans, and complete corrective actions as required. Maintain required personnel security files, serve as an alternate Top Secret Control Officer, and conduct entry/exit searches per established guidance. Assist in establishing and facilitating the System Security Working Group (SSWG) or other security-related Integrated Product Teams (IPT) to prepare program security standards. Develop and distribute working group minutes and ensure applicable documentation is coordinated and maintained. Support incorporation of security requirements into Statements of Work/Statements of Objectives, Requests for Proposals (RFP), and Contract Data Requirements Lists for development planning project contracts. Assist development planning teams in designing cost-effective approaches for integrating security requirements into USAF system TOs. Facilitate identification of critical program information, resources, and systems and recommend protection measures. Establish and maintain approved SCI in accordance with established SCI guidance. Support preparation for SCI and SAP inspections, maintain inspection records, assist in developing corrective action plans, and complete corrective actions as required. Assist the site security manager or base SSO with information, industrial operations (OPSEC), personnel, and physical security programs as outlined in DoD, AF, internal operating instructions, and other applicable collateral and SCI guidance. Maintain databases reflecting receipt, storage, inventory, and disposition of classified information, including data entry, personnel, updates, and report generation. Participate in audits of Government classified holdings to ensure proper accountability. Maintain databases of classified visits and clearance levels. Perform inspection, inventory, logging, storage, documentation, transmittal, and internal distribution of classified information received. Evaluate classified data submittals for compliance with the appropriate Security Classification/Declassification Guide (SC/DG). Provide security inspection and protection for areas storing classified information and recommend security procedures and policies . click apply for full job details
Country: United States Job Location: Chicago Job Family: Data &Tech Type of contract: Unlimited-term Working mode: Hybrid work Job Id: 54152 Senior IT Solutions Manager - Operations At Bel, we are not just a company-we are a company on a Mission, built on 160 years of bold innovation, family values, and a commitment to social purpose. With beloved brands like Babybel , GoGo squeeZ , The Laughing Cow , and Boursin , our snacking solutions bring more than joy; they want to serve as a force for good. Our U.S. Mission? To help close the critical 80% nutrition gap by making it easier for Americans to eat more fruits, veggies, and dairy as part of their daily lives. The company has headquarters in Chicago and New York City and operates 4 manufacturing plants in Little Chute, WI; Brookings, SD; Traverse City, MI; and Nampa, ID. Job Description Summary Reporting directly to the Vice President of IT, the IT Sr Solutions Manager - Operations (NorAm) plays a pivotal role in shaping and delivering IT solutions that drive operational excellence. This dynamic position focuses on designing, managing, and optimizing IT systems and processes to enhance efficiency, quality, and functionality across Purchasing, Supply Chain and Manufacturing operations. The Solution Manager will work in close partnership with NorAm Purchasing, Supply Chain and Operations leaders while collaborating with global and Local IT Operations teams. As a strategic partner, this role ensures alignment between technological initiatives and business goals and actively supports data-driven decision-making to deliver impactful results. This is a role based in Chicago. Essential Duties and Responsibilities Strategic Business Partner - optimizing IT systems and processes across Supply Chain, Purchasing and Operations Provides strategic guidance to optimize IT systems and processes, ensuring alignment with organizational goals and operational efficiency. Collaborate closely with Supply Chain, Purchasing and Operations stakeholders to anticipate technological needs, identify challenges, and implement solutions that enhance and streamline business processes. Proactively evaluates emerging technologies and industry trends, assessing their potential value and recommending data-driven, strategic initiatives to strengthen the organization's competitive edge. Application Management - responsible for end-to-end operation's technology solutions Operational Support and Adoption: Serve as the primary point of contact for Purchasing, Supply Chain and Operations teams, providing comprehensive support and fostering seamless adoption of IT solutions to improve efficiency and productivity. Guide cross-functional teams in maximizing the value of IT solutions through training, communication, and hands-on collaboration. System Performance and Reliability: Ensure stable and reliable IT systems under their responsibility by continuously monitoring performance, conducting root cause analysis, and implementing corrective actions to resolve issues proactively. Maintain a high level of data accuracy and system functionality to meet business and operational needs. Global Project Engagement: Actively participate in global initiatives affecting Operations, ensuring alignment between regional needs and group-level IT systems. Identify opportunities to leverage and customize existing global IT solutions for regional implementation while ensuring business continuity. Project Portfolio Management: Oversee a comprehensive portfolio of IT and operations projects, ensuring alignment with organizational governance processes and strategic objectives. Evaluate project priorities, perform risk assessments, and deliver results in line with deadlines. Implementation and Maintenance of IT Solutions: Lead the full lifecycle of IT solution implementation, including planning, configuration, and ongoing maintenance, ensuring projects are delivered on time, within scope, and within budget. Collaborate with stakeholders to continuously enhance system capabilities and address emerging business needs. Vendor Performance and Relationship Management: Oversee vendor relationships by managing performance, monitoring service-level agreements (SLAs), and ensuring partners consistently deliver on contractual obligations. Lead contract negotiations with vendors to secure favorable terms, balancing cost efficiency with the need for high-quality IT solutions and services. Act as the primary point of escalation for vendor-related issues, driving swift resolution to minimize disruptions to operations. Qualifications and Skills Education Bachelor's degree in IT, Supply Chain Management, Operations Management or a related field. A master's degree is preferred. Experience Minimum of 8 years IT leadership experience with a focus on Purchasing and Supply Chain systems for Manufacturing or CPG industry. Demonstrated experience implementing ERP and Supply Chain planning solutions (SAP strongly preferred); Demonstrated experience overseeing a comprehensive portfolio of IT and operations projects, ensuring alignment with organizational governance processes and corporate strategic objectives. Experience leading full lifecycle of IT solution implementation, including planning, configuration, and ongoing maintenance, ensuring projects are delivered on time, within scope, and within budget. Demonstrated experience in project leadership, project management, and vendor management. Skills Excellent analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions. Strong verbal and written communication skills. Strong interpersonal skills and ability collaborate effectively across various levels within the organization. Demonstrates effective listening skills; regularly handles difficult customers or situations effectively requiring sensitivity and diplomacy. Ability to understand business processes and challenge users when appropriate. Ability to design and implement end-to-end solutions, including both technical and functional expertise to get the job done. Ability to collaborate effectively with cross-functional teams as well as IT resources. Ability to work independently with only general direction; appropriately keeps management informed of relevant issues. PHYSICAL REQUIREMENTS Must be able work in normal office conditions for a minimum of 8 hours per day. Must be able to travel intermittently via airplane within the U.S. and internationally. Working Conditions Work is performed largely in a hybrid office environment (2-3 days/week in office). Hours of work will generally be during regular business hours with at least 40 hours a week. At times there will be some variation in work hours due to special projects, deadlines and other business needs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Travel Expectations: 15-25% Acknowledgement This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by manager and/or organization. All requirements are subject to change over time and to possible modifications to reasonably accommodate individuals with a disability. Total Rewards Base Salary: $170,000 - $180,000 Bonus Opportunity: 23% PTO and Medical, Dental and Vision Benefits from Day 1 401k Match Hybrid work schedule in Chicago Bel Brands is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status or any other basis protected by applicable federal, state, or local laws. Bel Brands also prohibits harassment of applicants or employees based on any of these protected categories. It is also Bel Brand's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Bel Brands is committed to recruiting, hiring and promoting people with disabilities and veterans. If you need an accommodation or assistance in using the website, please call . If you think that this job is for you, please click now on the button "Apply". Compensation details: 00 Yearly Salary PIe447b09ab76b-4318
10/21/2026
Full time
Country: United States Job Location: Chicago Job Family: Data &Tech Type of contract: Unlimited-term Working mode: Hybrid work Job Id: 54152 Senior IT Solutions Manager - Operations At Bel, we are not just a company-we are a company on a Mission, built on 160 years of bold innovation, family values, and a commitment to social purpose. With beloved brands like Babybel , GoGo squeeZ , The Laughing Cow , and Boursin , our snacking solutions bring more than joy; they want to serve as a force for good. Our U.S. Mission? To help close the critical 80% nutrition gap by making it easier for Americans to eat more fruits, veggies, and dairy as part of their daily lives. The company has headquarters in Chicago and New York City and operates 4 manufacturing plants in Little Chute, WI; Brookings, SD; Traverse City, MI; and Nampa, ID. Job Description Summary Reporting directly to the Vice President of IT, the IT Sr Solutions Manager - Operations (NorAm) plays a pivotal role in shaping and delivering IT solutions that drive operational excellence. This dynamic position focuses on designing, managing, and optimizing IT systems and processes to enhance efficiency, quality, and functionality across Purchasing, Supply Chain and Manufacturing operations. The Solution Manager will work in close partnership with NorAm Purchasing, Supply Chain and Operations leaders while collaborating with global and Local IT Operations teams. As a strategic partner, this role ensures alignment between technological initiatives and business goals and actively supports data-driven decision-making to deliver impactful results. This is a role based in Chicago. Essential Duties and Responsibilities Strategic Business Partner - optimizing IT systems and processes across Supply Chain, Purchasing and Operations Provides strategic guidance to optimize IT systems and processes, ensuring alignment with organizational goals and operational efficiency. Collaborate closely with Supply Chain, Purchasing and Operations stakeholders to anticipate technological needs, identify challenges, and implement solutions that enhance and streamline business processes. Proactively evaluates emerging technologies and industry trends, assessing their potential value and recommending data-driven, strategic initiatives to strengthen the organization's competitive edge. Application Management - responsible for end-to-end operation's technology solutions Operational Support and Adoption: Serve as the primary point of contact for Purchasing, Supply Chain and Operations teams, providing comprehensive support and fostering seamless adoption of IT solutions to improve efficiency and productivity. Guide cross-functional teams in maximizing the value of IT solutions through training, communication, and hands-on collaboration. System Performance and Reliability: Ensure stable and reliable IT systems under their responsibility by continuously monitoring performance, conducting root cause analysis, and implementing corrective actions to resolve issues proactively. Maintain a high level of data accuracy and system functionality to meet business and operational needs. Global Project Engagement: Actively participate in global initiatives affecting Operations, ensuring alignment between regional needs and group-level IT systems. Identify opportunities to leverage and customize existing global IT solutions for regional implementation while ensuring business continuity. Project Portfolio Management: Oversee a comprehensive portfolio of IT and operations projects, ensuring alignment with organizational governance processes and strategic objectives. Evaluate project priorities, perform risk assessments, and deliver results in line with deadlines. Implementation and Maintenance of IT Solutions: Lead the full lifecycle of IT solution implementation, including planning, configuration, and ongoing maintenance, ensuring projects are delivered on time, within scope, and within budget. Collaborate with stakeholders to continuously enhance system capabilities and address emerging business needs. Vendor Performance and Relationship Management: Oversee vendor relationships by managing performance, monitoring service-level agreements (SLAs), and ensuring partners consistently deliver on contractual obligations. Lead contract negotiations with vendors to secure favorable terms, balancing cost efficiency with the need for high-quality IT solutions and services. Act as the primary point of escalation for vendor-related issues, driving swift resolution to minimize disruptions to operations. Qualifications and Skills Education Bachelor's degree in IT, Supply Chain Management, Operations Management or a related field. A master's degree is preferred. Experience Minimum of 8 years IT leadership experience with a focus on Purchasing and Supply Chain systems for Manufacturing or CPG industry. Demonstrated experience implementing ERP and Supply Chain planning solutions (SAP strongly preferred); Demonstrated experience overseeing a comprehensive portfolio of IT and operations projects, ensuring alignment with organizational governance processes and corporate strategic objectives. Experience leading full lifecycle of IT solution implementation, including planning, configuration, and ongoing maintenance, ensuring projects are delivered on time, within scope, and within budget. Demonstrated experience in project leadership, project management, and vendor management. Skills Excellent analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions. Strong verbal and written communication skills. Strong interpersonal skills and ability collaborate effectively across various levels within the organization. Demonstrates effective listening skills; regularly handles difficult customers or situations effectively requiring sensitivity and diplomacy. Ability to understand business processes and challenge users when appropriate. Ability to design and implement end-to-end solutions, including both technical and functional expertise to get the job done. Ability to collaborate effectively with cross-functional teams as well as IT resources. Ability to work independently with only general direction; appropriately keeps management informed of relevant issues. PHYSICAL REQUIREMENTS Must be able work in normal office conditions for a minimum of 8 hours per day. Must be able to travel intermittently via airplane within the U.S. and internationally. Working Conditions Work is performed largely in a hybrid office environment (2-3 days/week in office). Hours of work will generally be during regular business hours with at least 40 hours a week. At times there will be some variation in work hours due to special projects, deadlines and other business needs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Travel Expectations: 15-25% Acknowledgement This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by manager and/or organization. All requirements are subject to change over time and to possible modifications to reasonably accommodate individuals with a disability. Total Rewards Base Salary: $170,000 - $180,000 Bonus Opportunity: 23% PTO and Medical, Dental and Vision Benefits from Day 1 401k Match Hybrid work schedule in Chicago Bel Brands is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status or any other basis protected by applicable federal, state, or local laws. Bel Brands also prohibits harassment of applicants or employees based on any of these protected categories. It is also Bel Brand's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Bel Brands is committed to recruiting, hiring and promoting people with disabilities and veterans. If you need an accommodation or assistance in using the website, please call . If you think that this job is for you, please click now on the button "Apply". Compensation details: 00 Yearly Salary PIe447b09ab76b-4318
Job Description Job Description Description: Senior MES Engineer $145K-$180K + Bonus Raleigh, NC Hybrid Life Sciences MES / Industrial Automation Elizabeth Banzhaf, LPN Co-Founder & COO Heartline Staffing Call or Text: LinkedIn: View Elizabeth's LinkedIn Prefer a confidential conversation instead of applying? Call or text Elizabeth directly at . Heartline Staffing is recruiting a Senior MES Engineer for a senior-level Life Sciences manufacturing technology opportunity based in Raleigh, North Carolina. This position combines MES solution architecture, technical leadership, customer engagement, systems integration, project leadership and business development. The Senior MES Engineer will work directly with customers and lead engineering teams through requirements identification, MES platform evaluation, specification development, implementation, testing, commissioning and qualification. The role requires extensive MES experience, including at least 4 years of Life Sciences MES experience, and the ability to develop integrated manufacturing solutions across controls, MES and enterprise systems. COMPENSATION • $145,000-$180,000 Base Salary • Discretionary Bonus That Could Be 20%-35% • Relocation Assistance: No • Visa Sponsorship: No WORK MODEL • Hybrid Position Based In North Carolina • Candidate Must Live In North Carolina • Raleigh Office Presence Required Regularly, Particularly When Starting • Work Will Include Raleigh Office, Home Office And Client Sites Over Time • Up To 25% Travel MES SOLUTION ARCHITECTURE • Conceptualize, Detail And Implement MES Solutions For Industrial Processes And Machinery • Develop MES Strategies Integrating Process Knowledge, Equipment Design, Quality Standards And Information Technology • Design Solutions To Reduce Downtime, Support Regulatory Compliance And Improve Manufacturing Efficiency • Evaluate MES Platforms And Develop Technical Specifications • Lead Implementation, Testing, Start-Up, Commissioning And Qualification Activities • Support Whitefield And Brownfield System Architecture LIFE SCIENCES MES • Work With MES Solutions In Regulated Life Sciences Manufacturing Environments • Apply cGMP And 21 CFR Part 11 Requirements • Support Integrated EBR Recipe Design And Implementation • Apply GAMP5, S88 And S95 Standards • Understand GMP Warehouse And Inventory Management • Evaluate Manufacturing Processes And Recommend Optimal System Configurations MES PLATFORMS & SYSTEM INTEGRATION • Work With MES Platforms Including Werum PAS-X, Sepasoft And POMS • Coordinate Systems From Controls Through ERP • Integrate PLC / DCS Systems • Work With Historian Technology And Reporting Systems • Work With Relational Databases Including SQL And Oracle • Support Interfaces With Systems Such As DeltaV, SAP, LIMS, PI And Maximo • Apply Strong IT / OT Networking Knowledge TECHNICAL & PROJECT LEADERSHIP • Act As Technical Lead On MES Projects • Lead And Support Engineering Teams • Guide And Mentor Less Experienced Engineers And Technicians • Develop Project Execution Plans And Work Breakdown Structures • Support Project Budgets, Scheduling, Task Prioritization And Time Tracking • Support Financial Tracking And Reporting • Identify Project Problems Early And Support Conflict Resolution • Oversee Daily Project Operations And Activities On Projects Up To $1M • Support Overall Project Profitability • May Act As Project Manager On Smaller Projects CUSTOMER & BUSINESS DEVELOPMENT • Interact Directly With Customers • Build Strong Customer Partnerships • Support New And Existing Customer Relationships • Develop Repeat Business • Participate In Trade Shows And Associations • Contribute To Business Development And New Business Generation WORKING ENVIRONMENT • Standard Office Environment • Onsite Office Environment • Diverse Industrial Environments • Frequent Computer And Office Equipment Use • Position Includes Driving, Lifting, Pushing, Pulling And Mounting / Dismounting Equipment Requirements: • Bachelor Of Science Degree In Engineering, Computer Science Or Applied Sciences REQUIRED • Greater Than 8-10 Years Of Overall MES Experience REQUIRED • At Least 4 Years Of Life Sciences MES Experience REQUIRED • Ability To Live And Work In North Carolina REQUIRED • Ability To Travel Up To 25% REQUIRED • Ability To Act As A Solution Architect And Conceptualize, Detail And Implement MES Solutions For Industrial Processes And Machinery REQUIRED • Ability To Work Independently And Serve As Technical Lead While Guiding Lower-Level Engineers And Technicians REQUIRED • Familiarity With Life Sciences Regulatory Requirements Including cGMP And 21 CFR Part 11 REQUIRED • Experience Coordinating Multiple Systems From Controls Through ERP, Including PLC / DCS, Historian Technology, Reporting Systems, Relational Databases And ERP Systems, With Ability To Create Interfaces REQUIRED • Proven Experience Across MES Project Phases Including Conceptual, Basis Of Design, Implementation, Testing, Start-Up And Commissioning In The Life Sciences Industry REQUIRED • Whitefield And Brownfield System Architecture Experience REQUIRED • MES Solution Deployment Experience With Platforms Such As Werum PAS-X, Sepasoft Or POMS REQUIRED • Business Development Aptitude And Ability To Bring In Business REQUIRED PREFERRED • Experience Working For A Systems Integrator Or Similar Integration Environment • Interest And Capability To Grow Into Leadership Of An MES Office In North Carolina Not ready to formally apply? That's completely fine. Many senior MES professionals prefer a confidential conversation first. Call or text Elizabeth directly at .
10/20/2026
Full time
Job Description Job Description Description: Senior MES Engineer $145K-$180K + Bonus Raleigh, NC Hybrid Life Sciences MES / Industrial Automation Elizabeth Banzhaf, LPN Co-Founder & COO Heartline Staffing Call or Text: LinkedIn: View Elizabeth's LinkedIn Prefer a confidential conversation instead of applying? Call or text Elizabeth directly at . Heartline Staffing is recruiting a Senior MES Engineer for a senior-level Life Sciences manufacturing technology opportunity based in Raleigh, North Carolina. This position combines MES solution architecture, technical leadership, customer engagement, systems integration, project leadership and business development. The Senior MES Engineer will work directly with customers and lead engineering teams through requirements identification, MES platform evaluation, specification development, implementation, testing, commissioning and qualification. The role requires extensive MES experience, including at least 4 years of Life Sciences MES experience, and the ability to develop integrated manufacturing solutions across controls, MES and enterprise systems. COMPENSATION • $145,000-$180,000 Base Salary • Discretionary Bonus That Could Be 20%-35% • Relocation Assistance: No • Visa Sponsorship: No WORK MODEL • Hybrid Position Based In North Carolina • Candidate Must Live In North Carolina • Raleigh Office Presence Required Regularly, Particularly When Starting • Work Will Include Raleigh Office, Home Office And Client Sites Over Time • Up To 25% Travel MES SOLUTION ARCHITECTURE • Conceptualize, Detail And Implement MES Solutions For Industrial Processes And Machinery • Develop MES Strategies Integrating Process Knowledge, Equipment Design, Quality Standards And Information Technology • Design Solutions To Reduce Downtime, Support Regulatory Compliance And Improve Manufacturing Efficiency • Evaluate MES Platforms And Develop Technical Specifications • Lead Implementation, Testing, Start-Up, Commissioning And Qualification Activities • Support Whitefield And Brownfield System Architecture LIFE SCIENCES MES • Work With MES Solutions In Regulated Life Sciences Manufacturing Environments • Apply cGMP And 21 CFR Part 11 Requirements • Support Integrated EBR Recipe Design And Implementation • Apply GAMP5, S88 And S95 Standards • Understand GMP Warehouse And Inventory Management • Evaluate Manufacturing Processes And Recommend Optimal System Configurations MES PLATFORMS & SYSTEM INTEGRATION • Work With MES Platforms Including Werum PAS-X, Sepasoft And POMS • Coordinate Systems From Controls Through ERP • Integrate PLC / DCS Systems • Work With Historian Technology And Reporting Systems • Work With Relational Databases Including SQL And Oracle • Support Interfaces With Systems Such As DeltaV, SAP, LIMS, PI And Maximo • Apply Strong IT / OT Networking Knowledge TECHNICAL & PROJECT LEADERSHIP • Act As Technical Lead On MES Projects • Lead And Support Engineering Teams • Guide And Mentor Less Experienced Engineers And Technicians • Develop Project Execution Plans And Work Breakdown Structures • Support Project Budgets, Scheduling, Task Prioritization And Time Tracking • Support Financial Tracking And Reporting • Identify Project Problems Early And Support Conflict Resolution • Oversee Daily Project Operations And Activities On Projects Up To $1M • Support Overall Project Profitability • May Act As Project Manager On Smaller Projects CUSTOMER & BUSINESS DEVELOPMENT • Interact Directly With Customers • Build Strong Customer Partnerships • Support New And Existing Customer Relationships • Develop Repeat Business • Participate In Trade Shows And Associations • Contribute To Business Development And New Business Generation WORKING ENVIRONMENT • Standard Office Environment • Onsite Office Environment • Diverse Industrial Environments • Frequent Computer And Office Equipment Use • Position Includes Driving, Lifting, Pushing, Pulling And Mounting / Dismounting Equipment Requirements: • Bachelor Of Science Degree In Engineering, Computer Science Or Applied Sciences REQUIRED • Greater Than 8-10 Years Of Overall MES Experience REQUIRED • At Least 4 Years Of Life Sciences MES Experience REQUIRED • Ability To Live And Work In North Carolina REQUIRED • Ability To Travel Up To 25% REQUIRED • Ability To Act As A Solution Architect And Conceptualize, Detail And Implement MES Solutions For Industrial Processes And Machinery REQUIRED • Ability To Work Independently And Serve As Technical Lead While Guiding Lower-Level Engineers And Technicians REQUIRED • Familiarity With Life Sciences Regulatory Requirements Including cGMP And 21 CFR Part 11 REQUIRED • Experience Coordinating Multiple Systems From Controls Through ERP, Including PLC / DCS, Historian Technology, Reporting Systems, Relational Databases And ERP Systems, With Ability To Create Interfaces REQUIRED • Proven Experience Across MES Project Phases Including Conceptual, Basis Of Design, Implementation, Testing, Start-Up And Commissioning In The Life Sciences Industry REQUIRED • Whitefield And Brownfield System Architecture Experience REQUIRED • MES Solution Deployment Experience With Platforms Such As Werum PAS-X, Sepasoft Or POMS REQUIRED • Business Development Aptitude And Ability To Bring In Business REQUIRED PREFERRED • Experience Working For A Systems Integrator Or Similar Integration Environment • Interest And Capability To Grow Into Leadership Of An MES Office In North Carolina Not ready to formally apply? That's completely fine. Many senior MES professionals prefer a confidential conversation first. Call or text Elizabeth directly at .
Job Description Job Description Dark Wolf Solutions is seeking Security Control Assessor/Representatives (SCA/Rs) to lead security control assessments across high-priority projects. Working at the intersection of cybersecurity engineering, cloud architecture, and DevSecOps prototyping, you will evaluate security controls for cutting-edge AI/LLM technologies across multiple classification levels. This position is ideal for a pragmatic cloud assessor or SCAR who excels in fast-paced DevSecOps environments, understands AWS cloud security, and is eager to shape the cybersecurity posture of next-generation DoD AI capabilities.This position will be based out of Arlington, VA. Additional responsibilities include: Key Responsibilities Execute formal SCA/R duties. Lead security assessment efforts, establishing reusable security playbooks and assessment frameworks for rapid AI deployment into enterprise workflows. Evaluate technical control effectiveness across AWS cloud infrastructure, DevSecOps pipelines, microservices, containerized workloads, and GenAI/LLM application stacks. Partner directly with cybersecurity engineering and DevSecOps prototyping teams to integrate security controls early in the development lifecycle. Review, author, and maintain assessment packages-including System Security Plans (SSPs), Security Assessment Plans (SAPs), Security Assessment Reports (SARs), and POA&Ms-tailored to rapid prototyping and AI systems. Assess technical security risks specific to AI/LLM implementations, such as API exposure, vector database access controls, model integration surface area, and software supply chain dependencies. Support continuous monitoring (ConMon), technical risk evaluations, and cloud architecture reviews across multi-tenant, multi-classification environments. Coordinate with Authorizing Officials (AOs), program managers, and engineering leads to deliver decision-ready risk briefings and ATO recommendations. Provide technical input and oversight for cybersecurity engineering and penetration testing activities across prototype projects. Required Qualifications Active Top Secret security clearance Current DoD 8570/8140 IAM Level II or Level III certification (e.g., Security+, CySA+, CISM, CISSP, CCISO, CAP/CISC) 3-5+ years of experience conducting security control assessments, compliance testing, or A&A/RMF activities for DoD or federal information systems Solid operational understanding of core AWS cloud services (EC2, S3, IAM, VPCs, Security Groups, Security Hub) and how security controls function within cloud-native and CI/CD pipeline environments. Strong working knowledge of NIST SP 800-53 (Rev. 4/5), NIST SP 800-37 (RMF), DoD Cloud Computing SRG, and FedRAMP baselines. Demonstrated experience writing and evaluating core RMF artifacts (SSPs, SAPs, SARs, POA&Ms) Exceptional written and verbal communication skills, with the ability to articulate technical risk clearly to executive stakeholders, Authorizing Officials, and engineering teams. Hands-on experience navigating government GRC repositories, such as eMASS or XACTA. Desired Qualifications Hands-on experience mapping security controls to the NIST AI Risk Management Framework (AI RMF), the OWASP Top 10 for LLM Applications, or the DoD Responsible AI (RAI) Guidelines. Familiarity evaluating secure design patterns for autonomous AI Agents (e.g., tool-calling permissions, sandboxing agent execution environments, prompt boundaries, and ReAct/LangGraph architectures). Experience assessing cloud-managed AI ecosystems and foundation model platforms (e.g., AWS Bedrock, AWS SageMaker, Hugging Face Enterprise, or self-hosted open-source models). Understanding of data protection, access controls, and boundary security for RAG pipelines and vector databases (e.g., OpenSearch Vector Engine, Pinecone, Milvus, or PostgreSQL pgvector). Familiarity evaluating risks unique to LLMs-including prompt injection, data poisoning, model inversion, insecure output handling, and open-source supply chain vulnerabilities in AI libraries (PyTorch, LangChain, LlamaIndex). Exposure to LLM guardrail platforms, evaluation frameworks, or AI security tools (e.g., Promptfoo, Garak, Giskard, NeMo Guardrails) used to test model robustness and output safety. Experience with cATO methodologies, Infrastructure as Code (IaC) templates (Terraform, CloudFormation), and container security (AWS EKS/ECS, Docker). Active AWS Certifications (e.g., AWS Certified Security - Specialty or AWS Certified Solutions Architect). Background or familiarity with offensive security, penetration testing The salary range for this position is estimated to be between $135,000.00 - $150,000.00, commensurate on experience and technical skillset. We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire. We are strictly looking for direct, full-time W2 employees. We do not engage with third-party staffing agencies, C2C, or 1099 independent contractors for this role.
10/19/2026
Full time
Job Description Job Description Dark Wolf Solutions is seeking Security Control Assessor/Representatives (SCA/Rs) to lead security control assessments across high-priority projects. Working at the intersection of cybersecurity engineering, cloud architecture, and DevSecOps prototyping, you will evaluate security controls for cutting-edge AI/LLM technologies across multiple classification levels. This position is ideal for a pragmatic cloud assessor or SCAR who excels in fast-paced DevSecOps environments, understands AWS cloud security, and is eager to shape the cybersecurity posture of next-generation DoD AI capabilities.This position will be based out of Arlington, VA. Additional responsibilities include: Key Responsibilities Execute formal SCA/R duties. Lead security assessment efforts, establishing reusable security playbooks and assessment frameworks for rapid AI deployment into enterprise workflows. Evaluate technical control effectiveness across AWS cloud infrastructure, DevSecOps pipelines, microservices, containerized workloads, and GenAI/LLM application stacks. Partner directly with cybersecurity engineering and DevSecOps prototyping teams to integrate security controls early in the development lifecycle. Review, author, and maintain assessment packages-including System Security Plans (SSPs), Security Assessment Plans (SAPs), Security Assessment Reports (SARs), and POA&Ms-tailored to rapid prototyping and AI systems. Assess technical security risks specific to AI/LLM implementations, such as API exposure, vector database access controls, model integration surface area, and software supply chain dependencies. Support continuous monitoring (ConMon), technical risk evaluations, and cloud architecture reviews across multi-tenant, multi-classification environments. Coordinate with Authorizing Officials (AOs), program managers, and engineering leads to deliver decision-ready risk briefings and ATO recommendations. Provide technical input and oversight for cybersecurity engineering and penetration testing activities across prototype projects. Required Qualifications Active Top Secret security clearance Current DoD 8570/8140 IAM Level II or Level III certification (e.g., Security+, CySA+, CISM, CISSP, CCISO, CAP/CISC) 3-5+ years of experience conducting security control assessments, compliance testing, or A&A/RMF activities for DoD or federal information systems Solid operational understanding of core AWS cloud services (EC2, S3, IAM, VPCs, Security Groups, Security Hub) and how security controls function within cloud-native and CI/CD pipeline environments. Strong working knowledge of NIST SP 800-53 (Rev. 4/5), NIST SP 800-37 (RMF), DoD Cloud Computing SRG, and FedRAMP baselines. Demonstrated experience writing and evaluating core RMF artifacts (SSPs, SAPs, SARs, POA&Ms) Exceptional written and verbal communication skills, with the ability to articulate technical risk clearly to executive stakeholders, Authorizing Officials, and engineering teams. Hands-on experience navigating government GRC repositories, such as eMASS or XACTA. Desired Qualifications Hands-on experience mapping security controls to the NIST AI Risk Management Framework (AI RMF), the OWASP Top 10 for LLM Applications, or the DoD Responsible AI (RAI) Guidelines. Familiarity evaluating secure design patterns for autonomous AI Agents (e.g., tool-calling permissions, sandboxing agent execution environments, prompt boundaries, and ReAct/LangGraph architectures). Experience assessing cloud-managed AI ecosystems and foundation model platforms (e.g., AWS Bedrock, AWS SageMaker, Hugging Face Enterprise, or self-hosted open-source models). Understanding of data protection, access controls, and boundary security for RAG pipelines and vector databases (e.g., OpenSearch Vector Engine, Pinecone, Milvus, or PostgreSQL pgvector). Familiarity evaluating risks unique to LLMs-including prompt injection, data poisoning, model inversion, insecure output handling, and open-source supply chain vulnerabilities in AI libraries (PyTorch, LangChain, LlamaIndex). Exposure to LLM guardrail platforms, evaluation frameworks, or AI security tools (e.g., Promptfoo, Garak, Giskard, NeMo Guardrails) used to test model robustness and output safety. Experience with cATO methodologies, Infrastructure as Code (IaC) templates (Terraform, CloudFormation), and container security (AWS EKS/ECS, Docker). Active AWS Certifications (e.g., AWS Certified Security - Specialty or AWS Certified Solutions Architect). Background or familiarity with offensive security, penetration testing The salary range for this position is estimated to be between $135,000.00 - $150,000.00, commensurate on experience and technical skillset. We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire. We are strictly looking for direct, full-time W2 employees. We do not engage with third-party staffing agencies, C2C, or 1099 independent contractors for this role.
Job Description Job Description Dark Wolf Solutions is seeking Security Control Assessor/Representatives (SCA/Rs) to lead security control assessments across high-priority projects. Working at the intersection of cybersecurity engineering, cloud architecture, and DevSecOps prototyping, you will evaluate security controls for cutting-edge AI/LLM technologies across multiple classification levels. This position is ideal for a pragmatic cloud assessor or SCAR who excels in fast-paced DevSecOps environments, understands AWS cloud security, and is eager to shape the cybersecurity posture of next-generation DoD AI capabilities.This position will be based out of Arlington, VA with hybrid/remote opportunities. Additional responsibilities include: Key Responsibilities Execute formal SCA/R duties. Lead security assessment efforts, establishing reusable security playbooks and assessment frameworks for rapid AI deployment into enterprise workflows. Evaluate technical control effectiveness across AWS cloud infrastructure, DevSecOps pipelines, microservices, containerized workloads, and GenAI/LLM application stacks. Bridge the gap between OffSec and development by applying software design best practices. Lead technical exchange meetings (TEMs), participate in Discovery & Framing workshops, and maintain effective communication with cross-functional teams and stakeholders. Act as the primary subject matter expert and lead developer for custom offensive tooling, integrating disparate capabilities into a cohesive, mission-ready platform. Review, author, and maintain assessment packages-including System Security Plans (SSPs), Security Assessment Plans (SAPs), Security Assessment Reports (SARs), and POA&Ms-tailored to rapid prototyping and AI systems. Assess technical security risks specific to AI/LLM implementations, such as API exposure, vector database access controls, model integration surface area, and software supply chain dependencies. Support continuous monitoring (ConMon), technical risk evaluations, and cloud architecture reviews across multi-tenant, multi-classification environments. Coordinate with Authorizing Officials (AOs), program managers, and engineering leads to deliver decision-ready risk briefings and ATO recommendations. Provide technical input and oversight for cybersecurity engineering and penetration testing activities across prototype projects. Required Qualifications Active Top Secret security clearance Current DoD 8570/8140 IAM Level II or Level III certification (e.g., Security+, CySA+, CISM, CISSP, CCISO, CAP/CISC) 5-7+ years of experience conducting security control assessments, compliance testing, or A&A/RMF activities for DoD or federal information systems Solid operational understanding of core AWS cloud services (EC2, S3, IAM, VPCs, Security Groups, Security Hub) and how security controls function within cloud-native and CI/CD pipeline environments. Experience with GitLab CI/CD (pipeline design, runners, artifact management) and AWS Cloud services (EC2, VPC, IAM, S3). Strong working knowledge of NIST SP 800-53 (Rev. 4/5), NIST SP 800-37 (RMF), DoD Cloud Computing SRG, and FedRAMP baselines. Demonstrated experience writing and evaluating core RMF artifacts (SSPs, SAPs, SARs, POA&Ms) Exceptional written and verbal communication skills, with the ability to articulate technical risk clearly to executive stakeholders, Authorizing Officials, and engineering teams. Hands-on experience navigating government GRC repositories, such as eMASS or XACTA. Desired Qualifications Hands-on experience mapping security controls to the NIST AI Risk Management Framework (AI RMF), the OWASP Top 10 for LLM Applications, or the DoD Responsible AI (RAI) Guidelines. Familiarity evaluating secure design patterns for autonomous AI Agents (e.g., tool-calling permissions, sandboxing agent execution environments, prompt boundaries, and ReAct/LangGraph architectures). Experience assessing cloud-managed AI ecosystems and foundation model platforms (e.g., AWS Bedrock, AWS SageMaker, Hugging Face Enterprise, or self-hosted open-source models). Understanding of data protection, access controls, and boundary security for RAG pipelines and vector databases (e.g., OpenSearch Vector Engine, Pinecone, Milvus, or PostgreSQL pgvector). Familiarity evaluating risks unique to LLMs-including prompt injection, data poisoning, model inversion, insecure output handling, and open-source supply chain vulnerabilities in AI libraries (PyTorch, LangChain, LlamaIndex). Exposure to LLM guardrail platforms, evaluation frameworks, or AI security tools (e.g., Promptfoo, Garak, Giskard, NeMo Guardrails) used to test model robustness and output safety. Experience with cATO methodologies, Infrastructure as Code (IaC) templates (Terraform, CloudFormation), and container security (AWS EKS/ECS, Docker). Active AWS Certifications (e.g., AWS Certified Security - Specialty or AWS Certified Solutions Architect). Background or familiarity with offensive security, penetration testing The salary range for this position is estimated to be between $135,000.00 - $160,000.00, commensurate on experience and technical skillset. We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire. We are strictly looking for direct, full-time W2 employees. We do not engage with third-party staffing agencies, C2C, or 1099 independent contractors for this role.
10/19/2026
Full time
Job Description Job Description Dark Wolf Solutions is seeking Security Control Assessor/Representatives (SCA/Rs) to lead security control assessments across high-priority projects. Working at the intersection of cybersecurity engineering, cloud architecture, and DevSecOps prototyping, you will evaluate security controls for cutting-edge AI/LLM technologies across multiple classification levels. This position is ideal for a pragmatic cloud assessor or SCAR who excels in fast-paced DevSecOps environments, understands AWS cloud security, and is eager to shape the cybersecurity posture of next-generation DoD AI capabilities.This position will be based out of Arlington, VA with hybrid/remote opportunities. Additional responsibilities include: Key Responsibilities Execute formal SCA/R duties. Lead security assessment efforts, establishing reusable security playbooks and assessment frameworks for rapid AI deployment into enterprise workflows. Evaluate technical control effectiveness across AWS cloud infrastructure, DevSecOps pipelines, microservices, containerized workloads, and GenAI/LLM application stacks. Bridge the gap between OffSec and development by applying software design best practices. Lead technical exchange meetings (TEMs), participate in Discovery & Framing workshops, and maintain effective communication with cross-functional teams and stakeholders. Act as the primary subject matter expert and lead developer for custom offensive tooling, integrating disparate capabilities into a cohesive, mission-ready platform. Review, author, and maintain assessment packages-including System Security Plans (SSPs), Security Assessment Plans (SAPs), Security Assessment Reports (SARs), and POA&Ms-tailored to rapid prototyping and AI systems. Assess technical security risks specific to AI/LLM implementations, such as API exposure, vector database access controls, model integration surface area, and software supply chain dependencies. Support continuous monitoring (ConMon), technical risk evaluations, and cloud architecture reviews across multi-tenant, multi-classification environments. Coordinate with Authorizing Officials (AOs), program managers, and engineering leads to deliver decision-ready risk briefings and ATO recommendations. Provide technical input and oversight for cybersecurity engineering and penetration testing activities across prototype projects. Required Qualifications Active Top Secret security clearance Current DoD 8570/8140 IAM Level II or Level III certification (e.g., Security+, CySA+, CISM, CISSP, CCISO, CAP/CISC) 5-7+ years of experience conducting security control assessments, compliance testing, or A&A/RMF activities for DoD or federal information systems Solid operational understanding of core AWS cloud services (EC2, S3, IAM, VPCs, Security Groups, Security Hub) and how security controls function within cloud-native and CI/CD pipeline environments. Experience with GitLab CI/CD (pipeline design, runners, artifact management) and AWS Cloud services (EC2, VPC, IAM, S3). Strong working knowledge of NIST SP 800-53 (Rev. 4/5), NIST SP 800-37 (RMF), DoD Cloud Computing SRG, and FedRAMP baselines. Demonstrated experience writing and evaluating core RMF artifacts (SSPs, SAPs, SARs, POA&Ms) Exceptional written and verbal communication skills, with the ability to articulate technical risk clearly to executive stakeholders, Authorizing Officials, and engineering teams. Hands-on experience navigating government GRC repositories, such as eMASS or XACTA. Desired Qualifications Hands-on experience mapping security controls to the NIST AI Risk Management Framework (AI RMF), the OWASP Top 10 for LLM Applications, or the DoD Responsible AI (RAI) Guidelines. Familiarity evaluating secure design patterns for autonomous AI Agents (e.g., tool-calling permissions, sandboxing agent execution environments, prompt boundaries, and ReAct/LangGraph architectures). Experience assessing cloud-managed AI ecosystems and foundation model platforms (e.g., AWS Bedrock, AWS SageMaker, Hugging Face Enterprise, or self-hosted open-source models). Understanding of data protection, access controls, and boundary security for RAG pipelines and vector databases (e.g., OpenSearch Vector Engine, Pinecone, Milvus, or PostgreSQL pgvector). Familiarity evaluating risks unique to LLMs-including prompt injection, data poisoning, model inversion, insecure output handling, and open-source supply chain vulnerabilities in AI libraries (PyTorch, LangChain, LlamaIndex). Exposure to LLM guardrail platforms, evaluation frameworks, or AI security tools (e.g., Promptfoo, Garak, Giskard, NeMo Guardrails) used to test model robustness and output safety. Experience with cATO methodologies, Infrastructure as Code (IaC) templates (Terraform, CloudFormation), and container security (AWS EKS/ECS, Docker). Active AWS Certifications (e.g., AWS Certified Security - Specialty or AWS Certified Solutions Architect). Background or familiarity with offensive security, penetration testing The salary range for this position is estimated to be between $135,000.00 - $160,000.00, commensurate on experience and technical skillset. We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire. We are strictly looking for direct, full-time W2 employees. We do not engage with third-party staffing agencies, C2C, or 1099 independent contractors for this role.
Job Description Job Description Category Details Position Project Manager, full-time, onsite Work Location HERCO LLC, Auburn Hills, Michigan, onsite in person Schedule Monday-Friday, 7:30 a.m.-4:30 p.m.; minimum 42.5 hours per week Travel Approximately 25-50%, including extended stays at customer facilities when required About HERCO HERCO LLC is a growing engineering and manufacturing solutions company serving the die casting, automation, industrial equipment, tooling, and process water treatment industries. We partner with automotive OEMs, Tier 1 suppliers, and manufacturing companies throughout North America. As we continue to expand, we are seeking an experienced, hands-on Project Manager / Technical Project Engineer to lead customer projects from concept through installation, commissioning, and final acceptance. Position Summary The Project Manager / Technical Project Engineer is responsible for planning, coordinating, and executing complex industrial equipment, automation, tooling, manufacturing, and engineering projects. This role serves as the primary point of contact between customers, internal departments, and suppliers while ensuring projects are delivered on time, within budget, and in accordance with customer requirements. This position requires a hands-on approach and a willingness to spend significant time at customer facilities during critical project phases. The Project Manager / Technical Project Engineer will travel to customer locations to supervise installations, coordinate contractors and customer personnel, support commissioning activities, resolve project issues, and ensure successful execution through final acceptance. Key Responsibilities Project Leadership & Execution Manage multiple projects simultaneously from quotation handoff through final customer acceptance. Develop comprehensive project plans, schedules, milestones, budgets, risk registers, and resource requirements. Lead project kickoff meetings with customers, internal stakeholders, engineering, operations, and suppliers. Monitor project progress and initiate corrective actions when risks, scope changes, or delays arise. Maintain accountability for project scope, schedule, budget, quality, safety, and customer satisfaction. Customer & Stakeholder Management Serve as the primary customer contact throughout the project lifecycle. Provide clear, timely project status updates, meeting minutes, action-item lists, and executive summaries. Facilitate technical discussions, customer design reviews, equipment inspections, and project meetings. Maintain professional relationships with customers, suppliers, installation partners, and strategic vendors. Address customer concerns promptly while keeping expectations aligned with contractual scope and project objectives. Engineering Coordination Work closely with mechanical, electrical, controls, manufacturing, service, and quality teams. Coordinate engineering deliverables and review technical drawings, specifications, layouts, and documentation. Track engineering changes and ensure design modifications are properly evaluated, documented, and approved. Support technical problem-solving, root cause analysis, and corrective-action activities during project execution. Manufacturing, Supply Chain & ERP Coordination Coordinate procurement activities, supplier schedules, production timelines, and internal manufacturing milestones. Monitor manufacturing progress and identify bottlenecks before they impact delivery schedules. Use ERP/MRP systems and project tools to track materials, purchase orders, inventory status, labor progress, and delivery commitments. Work with operations, quality, and production teams to ensure project objectives are achieved. Support sourcing, vendor follow-up, expediting, and supplier issue resolution as required. Change Order, Risk & Financial Management Evaluate customer requests, engineering changes, and field modifications for schedule, cost, quality, and resource impacts. Prepare, communicate, and manage change orders while obtaining required internal and customer approvals. Develop and maintain project budgets, cost tracking, forecasts, and margin visibility. Review supplier quotations, purchase orders, project expenditures, and budget variances. Maintain project risk registers and implement mitigation plans to minimize disruptions. Prepare project cost reports and performance updates for management review. Installation, Startup & On-Site Project Supervision Coordinate equipment installation, startup, commissioning, testing, validation, and customer acceptance activities. Travel to customer facilities throughout the United States, Canada, and Mexico to oversee project execution and ensure successful implementation. Provide direct on-site supervision of contractors, installation crews, suppliers, and customer personnel during critical project phases. Remain on-site for extended periods ranging from several days to several weeks when required for installation, commissioning, troubleshooting, launch support, or customer acceptance. Lead site meetings, project reviews, punch-list management, equipment inspections, and startup coordination. Ensure work performed at customer locations meets contractual requirements, customer specifications, safety standards, and quality expectations. Support training, final documentation, customer sign-off, and formal project closeout. Required Qualifications Bachelor's degree in Engineering, Manufacturing Engineering, Mechanical Engineering, Industrial Engineering, Project Management, or a related technical field. Minimum of 5 years of project management experience in a manufacturing, automation, industrial equipment, tooling, or engineering environment. Proven experience managing technical engineering projects, preferably with budgets exceeding $250,000. Strong understanding of manufacturing processes, engineering workflows, industrial project execution, and customer-site implementation. Experience managing customer-driven change orders, engineering revisions, project risks, budgets, schedules, and cross-functional resources. Ability to read and interpret engineering drawings, technical specifications, equipment layouts, and manufacturing documentation. Experience with ERP/MRP systems, project scheduling tools, and Microsoft Office applications. Excellent communication, leadership, customer-facing, organizational, and problem-solving skills. Ability and willingness to travel 25-50%, including extended stays at customer sites, based on project needs. Valid driver's license and ability to travel within the United States, Canada, and Mexico. Valid passport or ability to obtain one is preferred. Preferred Qualifications PMP certification or equivalent project management training. Experience within die casting, automotive, automation, tooling, industrial equipment, or capital equipment industries. Experience managing machine builds, automation systems, equipment installations, commissioning, and field startup activities. Familiarity with Lean Manufacturing, Six Sigma, and continuous improvement methodologies. Experience using ERP platforms such as SAP or comparable systems. Master's degree in Engineering Management, Business Administration, or related discipline. Knowledge of contract management, commercial project administration, and supplier performance management. Desired Skills & Competencies Technical Skills Leadership Skills Business Skills Project scheduling and planning Cross-functional team leadership Budget and cost management
10/19/2026
Full time
Job Description Job Description Category Details Position Project Manager, full-time, onsite Work Location HERCO LLC, Auburn Hills, Michigan, onsite in person Schedule Monday-Friday, 7:30 a.m.-4:30 p.m.; minimum 42.5 hours per week Travel Approximately 25-50%, including extended stays at customer facilities when required About HERCO HERCO LLC is a growing engineering and manufacturing solutions company serving the die casting, automation, industrial equipment, tooling, and process water treatment industries. We partner with automotive OEMs, Tier 1 suppliers, and manufacturing companies throughout North America. As we continue to expand, we are seeking an experienced, hands-on Project Manager / Technical Project Engineer to lead customer projects from concept through installation, commissioning, and final acceptance. Position Summary The Project Manager / Technical Project Engineer is responsible for planning, coordinating, and executing complex industrial equipment, automation, tooling, manufacturing, and engineering projects. This role serves as the primary point of contact between customers, internal departments, and suppliers while ensuring projects are delivered on time, within budget, and in accordance with customer requirements. This position requires a hands-on approach and a willingness to spend significant time at customer facilities during critical project phases. The Project Manager / Technical Project Engineer will travel to customer locations to supervise installations, coordinate contractors and customer personnel, support commissioning activities, resolve project issues, and ensure successful execution through final acceptance. Key Responsibilities Project Leadership & Execution Manage multiple projects simultaneously from quotation handoff through final customer acceptance. Develop comprehensive project plans, schedules, milestones, budgets, risk registers, and resource requirements. Lead project kickoff meetings with customers, internal stakeholders, engineering, operations, and suppliers. Monitor project progress and initiate corrective actions when risks, scope changes, or delays arise. Maintain accountability for project scope, schedule, budget, quality, safety, and customer satisfaction. Customer & Stakeholder Management Serve as the primary customer contact throughout the project lifecycle. Provide clear, timely project status updates, meeting minutes, action-item lists, and executive summaries. Facilitate technical discussions, customer design reviews, equipment inspections, and project meetings. Maintain professional relationships with customers, suppliers, installation partners, and strategic vendors. Address customer concerns promptly while keeping expectations aligned with contractual scope and project objectives. Engineering Coordination Work closely with mechanical, electrical, controls, manufacturing, service, and quality teams. Coordinate engineering deliverables and review technical drawings, specifications, layouts, and documentation. Track engineering changes and ensure design modifications are properly evaluated, documented, and approved. Support technical problem-solving, root cause analysis, and corrective-action activities during project execution. Manufacturing, Supply Chain & ERP Coordination Coordinate procurement activities, supplier schedules, production timelines, and internal manufacturing milestones. Monitor manufacturing progress and identify bottlenecks before they impact delivery schedules. Use ERP/MRP systems and project tools to track materials, purchase orders, inventory status, labor progress, and delivery commitments. Work with operations, quality, and production teams to ensure project objectives are achieved. Support sourcing, vendor follow-up, expediting, and supplier issue resolution as required. Change Order, Risk & Financial Management Evaluate customer requests, engineering changes, and field modifications for schedule, cost, quality, and resource impacts. Prepare, communicate, and manage change orders while obtaining required internal and customer approvals. Develop and maintain project budgets, cost tracking, forecasts, and margin visibility. Review supplier quotations, purchase orders, project expenditures, and budget variances. Maintain project risk registers and implement mitigation plans to minimize disruptions. Prepare project cost reports and performance updates for management review. Installation, Startup & On-Site Project Supervision Coordinate equipment installation, startup, commissioning, testing, validation, and customer acceptance activities. Travel to customer facilities throughout the United States, Canada, and Mexico to oversee project execution and ensure successful implementation. Provide direct on-site supervision of contractors, installation crews, suppliers, and customer personnel during critical project phases. Remain on-site for extended periods ranging from several days to several weeks when required for installation, commissioning, troubleshooting, launch support, or customer acceptance. Lead site meetings, project reviews, punch-list management, equipment inspections, and startup coordination. Ensure work performed at customer locations meets contractual requirements, customer specifications, safety standards, and quality expectations. Support training, final documentation, customer sign-off, and formal project closeout. Required Qualifications Bachelor's degree in Engineering, Manufacturing Engineering, Mechanical Engineering, Industrial Engineering, Project Management, or a related technical field. Minimum of 5 years of project management experience in a manufacturing, automation, industrial equipment, tooling, or engineering environment. Proven experience managing technical engineering projects, preferably with budgets exceeding $250,000. Strong understanding of manufacturing processes, engineering workflows, industrial project execution, and customer-site implementation. Experience managing customer-driven change orders, engineering revisions, project risks, budgets, schedules, and cross-functional resources. Ability to read and interpret engineering drawings, technical specifications, equipment layouts, and manufacturing documentation. Experience with ERP/MRP systems, project scheduling tools, and Microsoft Office applications. Excellent communication, leadership, customer-facing, organizational, and problem-solving skills. Ability and willingness to travel 25-50%, including extended stays at customer sites, based on project needs. Valid driver's license and ability to travel within the United States, Canada, and Mexico. Valid passport or ability to obtain one is preferred. Preferred Qualifications PMP certification or equivalent project management training. Experience within die casting, automotive, automation, tooling, industrial equipment, or capital equipment industries. Experience managing machine builds, automation systems, equipment installations, commissioning, and field startup activities. Familiarity with Lean Manufacturing, Six Sigma, and continuous improvement methodologies. Experience using ERP platforms such as SAP or comparable systems. Master's degree in Engineering Management, Business Administration, or related discipline. Knowledge of contract management, commercial project administration, and supplier performance management. Desired Skills & Competencies Technical Skills Leadership Skills Business Skills Project scheduling and planning Cross-functional team leadership Budget and cost management
Job Description Job Description Description The VoIP Technician is responsible for the installation, programming, deployment, cutover, and support of cloud-based phone system projects built on a NetSapiens platform. This role includes both on-site client work and remote system programming, with responsibility for phone staging, call-flow configuration, structured cabling support, go-live testing, client training, and project documentation. This position requires someone who can work in a project-driven environment, communicate professionally with clients, troubleshoot voice and basic network issues, and help ensure cloud phone deployments are completed efficiently, accurately, and with a strong client experience. This is an in-office role with client site visits as needed. Key Responsibilities Install, configure, program, and deploy cloud-based VoIP phone systems using a NetSapiens platform. Program users, extensions, devices, call queues, hunt groups, auto attendants, schedules, holiday routing, voicemail, voicemail-to-email, call forwarding, and other hosted voice features. Stage, provision, label, and test phones prior to deployment, including MAC assignment, user/extension mapping, device templates, and pre-deployment validation. Support project cutovers and go-live events, including inbound/outbound call testing, E911 validation, fax/ATA testing, paging testing, and user acceptance testing. Deploy and configure cloud-compatible phone models such as Yealink, Poly, and similar devices. Set up and troubleshoot paging systems, fax machines, e-fax solutions, analog devices, and ATA adapters. Perform structured cabling tasks as needed, including running cable, terminating on 66-blocks and 110-blocks, toning/testing cables, labeling, and verifying connectivity. Assist with basic network troubleshooting related to VoIP services, including VLANs, DHCP, QoS, SIP ALG, switches, routers, and firewalls. Work on-site at client locations to complete system installations, phone swaps, network integrations, and go-live support. Collaborate with project managers, engineers, carriers, vendors, and clients to ensure smooth project execution. Utilize ConnectWise or a similar PSA/project management system to document project progress, configuration details, client-specific call flows, testing results, issues, follow-up items, and time entries. Provide end-user training on phone system features, voicemail, call handling, and common user functions. Assist with project closeout by confirming completed scope, updating documentation, and identifying any remaining client needs or follow-up items. Help improve deployment standards, checklists, and installation processes to increase efficiency and client satisfaction. Participate in occasional after-hours or weekend cutovers when required by client project schedules. Skills, Knowledge & Expertise 2+ years of experience in telecommunications, VoIP, cloud phone systems, structured cabling, low-voltage, or related networking/telecom work. Hands-on experience installing, configuring, or supporting business phone systems, cloud voice platforms, or VoIP endpoints. Basic understanding of VoIP call flows, users, extensions, devices, voicemail, call forwarding, auto attendants, hunt groups, and call queues. Experience with structured cabling, cable testing, phone deployment, device labeling, and basic low-voltage installation work. Familiarity with paging systems, fax lines, analog devices, and ATA adapters. Basic understanding of networking concepts related to VoIP, including IP addressing, DHCP, VLANs, switches, routers, and firewall-related troubleshooting. Ability to follow project scopes, complete deployment checklists, document work accurately, and enter time daily. Excellent written and verbal communication skills. Professional appearance and strong client-facing communication skills. Ability to work independently in the field while also collaborating with project managers, engineers, and other team members. Strong troubleshooting skills, attention to detail, and ownership of assigned tasks. Preferred / Nice to Have Experience: 5+ years of experience in telecommunications, VoIP installation, cloud phone implementation, or business phone system support. Experience with NetSapiens or another cloud-based voice platform. Experience programming users, devices, call queues, auto attendants, schedules, voicemail, call routing, and other hosted voice features. Experience migrating clients from legacy PBX systems to cloud-based VoIP platforms. Understanding of QoS, SIP ALG, VLAN tagging, firewall rules, carrier services, number porting, and cutover coordination. Experience with Yealink, Poly, and other cloud-compatible VoIP phones. Experience working in ConnectWise or another PSA/project management platform. Certifications related to VoIP, networking, or telecommunications, such as CompTIA Network+, BICSI, or vendor-specific certifications. Experience working in a Managed Services Provider or fast-paced project-driven environment. Job Benefits • Medical • Dental • Vision • Life Insurance • Disability • 401(k) with Company Match • Gym Membership Reimbursement
10/07/2026
Full time
Job Description Job Description Description The VoIP Technician is responsible for the installation, programming, deployment, cutover, and support of cloud-based phone system projects built on a NetSapiens platform. This role includes both on-site client work and remote system programming, with responsibility for phone staging, call-flow configuration, structured cabling support, go-live testing, client training, and project documentation. This position requires someone who can work in a project-driven environment, communicate professionally with clients, troubleshoot voice and basic network issues, and help ensure cloud phone deployments are completed efficiently, accurately, and with a strong client experience. This is an in-office role with client site visits as needed. Key Responsibilities Install, configure, program, and deploy cloud-based VoIP phone systems using a NetSapiens platform. Program users, extensions, devices, call queues, hunt groups, auto attendants, schedules, holiday routing, voicemail, voicemail-to-email, call forwarding, and other hosted voice features. Stage, provision, label, and test phones prior to deployment, including MAC assignment, user/extension mapping, device templates, and pre-deployment validation. Support project cutovers and go-live events, including inbound/outbound call testing, E911 validation, fax/ATA testing, paging testing, and user acceptance testing. Deploy and configure cloud-compatible phone models such as Yealink, Poly, and similar devices. Set up and troubleshoot paging systems, fax machines, e-fax solutions, analog devices, and ATA adapters. Perform structured cabling tasks as needed, including running cable, terminating on 66-blocks and 110-blocks, toning/testing cables, labeling, and verifying connectivity. Assist with basic network troubleshooting related to VoIP services, including VLANs, DHCP, QoS, SIP ALG, switches, routers, and firewalls. Work on-site at client locations to complete system installations, phone swaps, network integrations, and go-live support. Collaborate with project managers, engineers, carriers, vendors, and clients to ensure smooth project execution. Utilize ConnectWise or a similar PSA/project management system to document project progress, configuration details, client-specific call flows, testing results, issues, follow-up items, and time entries. Provide end-user training on phone system features, voicemail, call handling, and common user functions. Assist with project closeout by confirming completed scope, updating documentation, and identifying any remaining client needs or follow-up items. Help improve deployment standards, checklists, and installation processes to increase efficiency and client satisfaction. Participate in occasional after-hours or weekend cutovers when required by client project schedules. Skills, Knowledge & Expertise 2+ years of experience in telecommunications, VoIP, cloud phone systems, structured cabling, low-voltage, or related networking/telecom work. Hands-on experience installing, configuring, or supporting business phone systems, cloud voice platforms, or VoIP endpoints. Basic understanding of VoIP call flows, users, extensions, devices, voicemail, call forwarding, auto attendants, hunt groups, and call queues. Experience with structured cabling, cable testing, phone deployment, device labeling, and basic low-voltage installation work. Familiarity with paging systems, fax lines, analog devices, and ATA adapters. Basic understanding of networking concepts related to VoIP, including IP addressing, DHCP, VLANs, switches, routers, and firewall-related troubleshooting. Ability to follow project scopes, complete deployment checklists, document work accurately, and enter time daily. Excellent written and verbal communication skills. Professional appearance and strong client-facing communication skills. Ability to work independently in the field while also collaborating with project managers, engineers, and other team members. Strong troubleshooting skills, attention to detail, and ownership of assigned tasks. Preferred / Nice to Have Experience: 5+ years of experience in telecommunications, VoIP installation, cloud phone implementation, or business phone system support. Experience with NetSapiens or another cloud-based voice platform. Experience programming users, devices, call queues, auto attendants, schedules, voicemail, call routing, and other hosted voice features. Experience migrating clients from legacy PBX systems to cloud-based VoIP platforms. Understanding of QoS, SIP ALG, VLAN tagging, firewall rules, carrier services, number porting, and cutover coordination. Experience with Yealink, Poly, and other cloud-compatible VoIP phones. Experience working in ConnectWise or another PSA/project management platform. Certifications related to VoIP, networking, or telecommunications, such as CompTIA Network+, BICSI, or vendor-specific certifications. Experience working in a Managed Services Provider or fast-paced project-driven environment. Job Benefits • Medical • Dental • Vision • Life Insurance • Disability • 401(k) with Company Match • Gym Membership Reimbursement
Job Description Job Description Description The VoIP Technician is responsible for the installation, programming, deployment, cutover, and support of cloud-based phone system projects built on a NetSapiens platform. This role includes both on-site client work and remote system programming, with responsibility for phone staging, call-flow configuration, structured cabling support, go-live testing, client training, and project documentation. This position requires someone who can work in a project-driven environment, communicate professionally with clients, troubleshoot voice and basic network issues, and help ensure cloud phone deployments are completed efficiently, accurately, and with a strong client experience. This is an in-office role with client site visits as needed. Key Responsibilities Install, configure, program, and deploy cloud-based VoIP phone systems using a NetSapiens platform. Program users, extensions, devices, call queues, hunt groups, auto attendants, schedules, holiday routing, voicemail, voicemail-to-email, call forwarding, and other hosted voice features. Stage, provision, label, and test phones prior to deployment, including MAC assignment, user/extension mapping, device templates, and pre-deployment validation. Support project cutovers and go-live events, including inbound/outbound call testing, E911 validation, fax/ATA testing, paging testing, and user acceptance testing. Deploy and configure cloud-compatible phone models such as Yealink, Poly, and similar devices. Set up and troubleshoot paging systems, fax machines, e-fax solutions, analog devices, and ATA adapters. Perform structured cabling tasks as needed, including running cable, terminating on 66-blocks and 110-blocks, toning/testing cables, labeling, and verifying connectivity. Assist with basic network troubleshooting related to VoIP services, including VLANs, DHCP, QoS, SIP ALG, switches, routers, and firewalls. Work on-site at client locations to complete system installations, phone swaps, network integrations, and go-live support. Collaborate with project managers, engineers, carriers, vendors, and clients to ensure smooth project execution. Utilize ConnectWise or a similar PSA/project management system to document project progress, configuration details, client-specific call flows, testing results, issues, follow-up items, and time entries. Provide end-user training on phone system features, voicemail, call handling, and common user functions. Assist with project closeout by confirming completed scope, updating documentation, and identifying any remaining client needs or follow-up items. Help improve deployment standards, checklists, and installation processes to increase efficiency and client satisfaction. Participate in occasional after-hours or weekend cutovers when required by client project schedules. Skills, Knowledge & Expertise 2+ years of experience in telecommunications, VoIP, cloud phone systems, structured cabling, low-voltage, or related networking/telecom work. Hands-on experience installing, configuring, or supporting business phone systems, cloud voice platforms, or VoIP endpoints. Basic understanding of VoIP call flows, users, extensions, devices, voicemail, call forwarding, auto attendants, hunt groups, and call queues. Experience with structured cabling, cable testing, phone deployment, device labeling, and basic low-voltage installation work. Familiarity with paging systems, fax lines, analog devices, and ATA adapters. Basic understanding of networking concepts related to VoIP, including IP addressing, DHCP, VLANs, switches, routers, and firewall-related troubleshooting. Ability to follow project scopes, complete deployment checklists, document work accurately, and enter time daily. Excellent written and verbal communication skills. Professional appearance and strong client-facing communication skills. Ability to work independently in the field while also collaborating with project managers, engineers, and other team members. Strong troubleshooting skills, attention to detail, and ownership of assigned tasks. Preferred / Nice to Have Experience: 5+ years of experience in telecommunications, VoIP installation, cloud phone implementation, or business phone system support. Experience with NetSapiens or another cloud-based voice platform. Experience programming users, devices, call queues, auto attendants, schedules, voicemail, call routing, and other hosted voice features. Experience migrating clients from legacy PBX systems to cloud-based VoIP platforms. Understanding of QoS, SIP ALG, VLAN tagging, firewall rules, carrier services, number porting, and cutover coordination. Experience with Yealink, Poly, and other cloud-compatible VoIP phones. Experience working in ConnectWise or another PSA/project management platform. Certifications related to VoIP, networking, or telecommunications, such as CompTIA Network+, BICSI, or vendor-specific certifications. Experience working in a Managed Services Provider or fast-paced project-driven environment. Job Benefits • Medical • Dental • Vision • Life Insurance • Disability • 401(k) with Company Match • Gym Membership Reimbursement
10/02/2026
Full time
Job Description Job Description Description The VoIP Technician is responsible for the installation, programming, deployment, cutover, and support of cloud-based phone system projects built on a NetSapiens platform. This role includes both on-site client work and remote system programming, with responsibility for phone staging, call-flow configuration, structured cabling support, go-live testing, client training, and project documentation. This position requires someone who can work in a project-driven environment, communicate professionally with clients, troubleshoot voice and basic network issues, and help ensure cloud phone deployments are completed efficiently, accurately, and with a strong client experience. This is an in-office role with client site visits as needed. Key Responsibilities Install, configure, program, and deploy cloud-based VoIP phone systems using a NetSapiens platform. Program users, extensions, devices, call queues, hunt groups, auto attendants, schedules, holiday routing, voicemail, voicemail-to-email, call forwarding, and other hosted voice features. Stage, provision, label, and test phones prior to deployment, including MAC assignment, user/extension mapping, device templates, and pre-deployment validation. Support project cutovers and go-live events, including inbound/outbound call testing, E911 validation, fax/ATA testing, paging testing, and user acceptance testing. Deploy and configure cloud-compatible phone models such as Yealink, Poly, and similar devices. Set up and troubleshoot paging systems, fax machines, e-fax solutions, analog devices, and ATA adapters. Perform structured cabling tasks as needed, including running cable, terminating on 66-blocks and 110-blocks, toning/testing cables, labeling, and verifying connectivity. Assist with basic network troubleshooting related to VoIP services, including VLANs, DHCP, QoS, SIP ALG, switches, routers, and firewalls. Work on-site at client locations to complete system installations, phone swaps, network integrations, and go-live support. Collaborate with project managers, engineers, carriers, vendors, and clients to ensure smooth project execution. Utilize ConnectWise or a similar PSA/project management system to document project progress, configuration details, client-specific call flows, testing results, issues, follow-up items, and time entries. Provide end-user training on phone system features, voicemail, call handling, and common user functions. Assist with project closeout by confirming completed scope, updating documentation, and identifying any remaining client needs or follow-up items. Help improve deployment standards, checklists, and installation processes to increase efficiency and client satisfaction. Participate in occasional after-hours or weekend cutovers when required by client project schedules. Skills, Knowledge & Expertise 2+ years of experience in telecommunications, VoIP, cloud phone systems, structured cabling, low-voltage, or related networking/telecom work. Hands-on experience installing, configuring, or supporting business phone systems, cloud voice platforms, or VoIP endpoints. Basic understanding of VoIP call flows, users, extensions, devices, voicemail, call forwarding, auto attendants, hunt groups, and call queues. Experience with structured cabling, cable testing, phone deployment, device labeling, and basic low-voltage installation work. Familiarity with paging systems, fax lines, analog devices, and ATA adapters. Basic understanding of networking concepts related to VoIP, including IP addressing, DHCP, VLANs, switches, routers, and firewall-related troubleshooting. Ability to follow project scopes, complete deployment checklists, document work accurately, and enter time daily. Excellent written and verbal communication skills. Professional appearance and strong client-facing communication skills. Ability to work independently in the field while also collaborating with project managers, engineers, and other team members. Strong troubleshooting skills, attention to detail, and ownership of assigned tasks. Preferred / Nice to Have Experience: 5+ years of experience in telecommunications, VoIP installation, cloud phone implementation, or business phone system support. Experience with NetSapiens or another cloud-based voice platform. Experience programming users, devices, call queues, auto attendants, schedules, voicemail, call routing, and other hosted voice features. Experience migrating clients from legacy PBX systems to cloud-based VoIP platforms. Understanding of QoS, SIP ALG, VLAN tagging, firewall rules, carrier services, number porting, and cutover coordination. Experience with Yealink, Poly, and other cloud-compatible VoIP phones. Experience working in ConnectWise or another PSA/project management platform. Certifications related to VoIP, networking, or telecommunications, such as CompTIA Network+, BICSI, or vendor-specific certifications. Experience working in a Managed Services Provider or fast-paced project-driven environment. Job Benefits • Medical • Dental • Vision • Life Insurance • Disability • 401(k) with Company Match • Gym Membership Reimbursement
Job Description Job Description Dark Wolf Solutions is seeking Security Control Assessor/Representatives (SCA/Rs) to lead security control assessments across high-priority projects. Working at the intersection of cybersecurity engineering, cloud architecture, and DevSecOps prototyping, you will evaluate security controls for cutting-edge AI/LLM technologies across multiple classification levels. This position is ideal for a pragmatic cloud assessor or SCAR who excels in fast-paced DevSecOps environments, understands AWS cloud security, and is eager to shape the cybersecurity posture of next-generation DoD AI capabilities.This position will be based out of Arlington, VA. Additional responsibilities include: Key Responsibilities Execute formal SCA/R duties. Lead security assessment efforts, establishing reusable security playbooks and assessment frameworks for rapid AI deployment into enterprise workflows. Evaluate technical control effectiveness across AWS cloud infrastructure, DevSecOps pipelines, microservices, containerized workloads, and GenAI/LLM application stacks. Partner directly with cybersecurity engineering and DevSecOps prototyping teams to integrate security controls early in the development lifecycle. Review, author, and maintain assessment packages-including System Security Plans (SSPs), Security Assessment Plans (SAPs), Security Assessment Reports (SARs), and POA&Ms-tailored to rapid prototyping and AI systems. Assess technical security risks specific to AI/LLM implementations, such as API exposure, vector database access controls, model integration surface area, and software supply chain dependencies. Support continuous monitoring (ConMon), technical risk evaluations, and cloud architecture reviews across multi-tenant, multi-classification environments. Coordinate with Authorizing Officials (AOs), program managers, and engineering leads to deliver decision-ready risk briefings and ATO recommendations. Provide technical input and oversight for cybersecurity engineering and penetration testing activities across prototype projects. Required Qualifications Active Top Secret security clearance Current DoD 8570/8140 IAM Level II or Level III certification (e.g., Security+, CySA+, CISM, CISSP, CCISO, CAP/CISC) 3-5+ years of experience conducting security control assessments, compliance testing, or A&A/RMF activities for DoD or federal information systems Solid operational understanding of core AWS cloud services (EC2, S3, IAM, VPCs, Security Groups, Security Hub) and how security controls function within cloud-native and CI/CD pipeline environments. Strong working knowledge of NIST SP 800-53 (Rev. 4/5), NIST SP 800-37 (RMF), DoD Cloud Computing SRG, and FedRAMP baselines. Demonstrated experience writing and evaluating core RMF artifacts (SSPs, SAPs, SARs, POA&Ms) Exceptional written and verbal communication skills, with the ability to articulate technical risk clearly to executive stakeholders, Authorizing Officials, and engineering teams. Hands-on experience navigating government GRC repositories, such as eMASS or XACTA. Desired Qualifications Hands-on experience mapping security controls to the NIST AI Risk Management Framework (AI RMF), the OWASP Top 10 for LLM Applications, or the DoD Responsible AI (RAI) Guidelines. Familiarity evaluating secure design patterns for autonomous AI Agents (e.g., tool-calling permissions, sandboxing agent execution environments, prompt boundaries, and ReAct/LangGraph architectures). Experience assessing cloud-managed AI ecosystems and foundation model platforms (e.g., AWS Bedrock, AWS SageMaker, Hugging Face Enterprise, or self-hosted open-source models). Understanding of data protection, access controls, and boundary security for RAG pipelines and vector databases (e.g., OpenSearch Vector Engine, Pinecone, Milvus, or PostgreSQL pgvector). Familiarity evaluating risks unique to LLMs-including prompt injection, data poisoning, model inversion, insecure output handling, and open-source supply chain vulnerabilities in AI libraries (PyTorch, LangChain, LlamaIndex). Exposure to LLM guardrail platforms, evaluation frameworks, or AI security tools (e.g., Promptfoo, Garak, Giskard, NeMo Guardrails) used to test model robustness and output safety. Experience with cATO methodologies, Infrastructure as Code (IaC) templates (Terraform, CloudFormation), and container security (AWS EKS/ECS, Docker). Active AWS Certifications (e.g., AWS Certified Security - Specialty or AWS Certified Solutions Architect). Background or familiarity with offensive security, penetration testing The salary range for this position is estimated to be between $135,000.00 - $150,000.00, commensurate on experience and technical skillset. We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire. We are strictly looking for direct, full-time W2 employees. We do not engage with third-party staffing agencies, C2C, or 1099 independent contractors for this role.
09/30/2026
Full time
Job Description Job Description Dark Wolf Solutions is seeking Security Control Assessor/Representatives (SCA/Rs) to lead security control assessments across high-priority projects. Working at the intersection of cybersecurity engineering, cloud architecture, and DevSecOps prototyping, you will evaluate security controls for cutting-edge AI/LLM technologies across multiple classification levels. This position is ideal for a pragmatic cloud assessor or SCAR who excels in fast-paced DevSecOps environments, understands AWS cloud security, and is eager to shape the cybersecurity posture of next-generation DoD AI capabilities.This position will be based out of Arlington, VA. Additional responsibilities include: Key Responsibilities Execute formal SCA/R duties. Lead security assessment efforts, establishing reusable security playbooks and assessment frameworks for rapid AI deployment into enterprise workflows. Evaluate technical control effectiveness across AWS cloud infrastructure, DevSecOps pipelines, microservices, containerized workloads, and GenAI/LLM application stacks. Partner directly with cybersecurity engineering and DevSecOps prototyping teams to integrate security controls early in the development lifecycle. Review, author, and maintain assessment packages-including System Security Plans (SSPs), Security Assessment Plans (SAPs), Security Assessment Reports (SARs), and POA&Ms-tailored to rapid prototyping and AI systems. Assess technical security risks specific to AI/LLM implementations, such as API exposure, vector database access controls, model integration surface area, and software supply chain dependencies. Support continuous monitoring (ConMon), technical risk evaluations, and cloud architecture reviews across multi-tenant, multi-classification environments. Coordinate with Authorizing Officials (AOs), program managers, and engineering leads to deliver decision-ready risk briefings and ATO recommendations. Provide technical input and oversight for cybersecurity engineering and penetration testing activities across prototype projects. Required Qualifications Active Top Secret security clearance Current DoD 8570/8140 IAM Level II or Level III certification (e.g., Security+, CySA+, CISM, CISSP, CCISO, CAP/CISC) 3-5+ years of experience conducting security control assessments, compliance testing, or A&A/RMF activities for DoD or federal information systems Solid operational understanding of core AWS cloud services (EC2, S3, IAM, VPCs, Security Groups, Security Hub) and how security controls function within cloud-native and CI/CD pipeline environments. Strong working knowledge of NIST SP 800-53 (Rev. 4/5), NIST SP 800-37 (RMF), DoD Cloud Computing SRG, and FedRAMP baselines. Demonstrated experience writing and evaluating core RMF artifacts (SSPs, SAPs, SARs, POA&Ms) Exceptional written and verbal communication skills, with the ability to articulate technical risk clearly to executive stakeholders, Authorizing Officials, and engineering teams. Hands-on experience navigating government GRC repositories, such as eMASS or XACTA. Desired Qualifications Hands-on experience mapping security controls to the NIST AI Risk Management Framework (AI RMF), the OWASP Top 10 for LLM Applications, or the DoD Responsible AI (RAI) Guidelines. Familiarity evaluating secure design patterns for autonomous AI Agents (e.g., tool-calling permissions, sandboxing agent execution environments, prompt boundaries, and ReAct/LangGraph architectures). Experience assessing cloud-managed AI ecosystems and foundation model platforms (e.g., AWS Bedrock, AWS SageMaker, Hugging Face Enterprise, or self-hosted open-source models). Understanding of data protection, access controls, and boundary security for RAG pipelines and vector databases (e.g., OpenSearch Vector Engine, Pinecone, Milvus, or PostgreSQL pgvector). Familiarity evaluating risks unique to LLMs-including prompt injection, data poisoning, model inversion, insecure output handling, and open-source supply chain vulnerabilities in AI libraries (PyTorch, LangChain, LlamaIndex). Exposure to LLM guardrail platforms, evaluation frameworks, or AI security tools (e.g., Promptfoo, Garak, Giskard, NeMo Guardrails) used to test model robustness and output safety. Experience with cATO methodologies, Infrastructure as Code (IaC) templates (Terraform, CloudFormation), and container security (AWS EKS/ECS, Docker). Active AWS Certifications (e.g., AWS Certified Security - Specialty or AWS Certified Solutions Architect). Background or familiarity with offensive security, penetration testing The salary range for this position is estimated to be between $135,000.00 - $150,000.00, commensurate on experience and technical skillset. We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire. We are strictly looking for direct, full-time W2 employees. We do not engage with third-party staffing agencies, C2C, or 1099 independent contractors for this role.
Job Description Job Description Implementing the Microsoft Defender solution and supporting the transition to emerging Microsoft technologies. Experience with the Microsoft Defender Suite including Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Defender Cloud Apps (MDCA), and Mobile Threat Defender (MTD) is needed, and to assist with deployment of complex architectures based on Microsoft Intune, Endpoint manager, and 365 Defender center. In addition to implementing the Microsoft Defender solution including MDE, MDO, MDCA, and MTD, this position will be responsible for developing SOPs/TTPS for maintaining agent handlers, repositories, Microsoft Intune, Microsoft 365 Defender, and Microsoft Defender for Cloud Apps and support the transition from DoD Enterprise Capabilities to emerging Microsoft technologies. This position will deploy complex architectures based on Microsoft Intune, Endpoint manager, and 365 Defender center, coordinating efforts to test and verify solutions for future implementation. This position requires the ability to work core hours between 6:00 am to 6:00 pm during the week and participate in on-call rotation for after-hours support. Requirements Experience with Microsoft Intune and Microsoft Defender Experience with server management, including virtualization, and Windows server administration Experience with scripting languages, including PowerShell and KQL Experience with Azure in hybrid environments, Active Directory on prem and cloud, and Group Policies Experience with end user technology deployments and upgrades Experience with supporting Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Microsoft Defender for Cloud and Sentinel, Microsoft Defender for Endpoint Mobile Threat Defense (MTD), Microsoft Endpoint Manager Admin Center, Microsoft Security Administration, Microsoft Office 365, and Microsoft Configuration management service center Active TS/SCI clearance; willingness to take a polygraph exam HS diploma or GED and 7+ years of experience with supporting IT projects and activities, Associate's degree and 5+ years of experience with supporting IT projects and activities, or Bachelor's degree and 3+ years of experience with supporting IT projects and activities DoD 8570 IAT Level II Certification, including CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP Certification Ability to obtain a DoD 8570.01-M Cybersecurity Service Provider - Infrastructure Support Certification, including CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND Certification within 60 days of start date Optional Qualifications: Experience in managing and administrating systems associated with software deployments, patches, and scripts to a large enterprise environment Experience in collaborating with peers and managers to identify, manage, and generate appropriate reporting and metrics standards based on deployments and management needs Experience with managing complex IT projects involving multiple teams or organizations Experience with tracking and resolving incidents via ticket queue Experience with providing hands on PC and mobile support to end users Ability to be an active member and solve problems by recommending outside-the-box, cost effective solutions Ability to pay strict attention to detail Possession of excellent written and verbal communication and interpersonal skills Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
09/29/2026
Full time
Job Description Job Description Implementing the Microsoft Defender solution and supporting the transition to emerging Microsoft technologies. Experience with the Microsoft Defender Suite including Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Defender Cloud Apps (MDCA), and Mobile Threat Defender (MTD) is needed, and to assist with deployment of complex architectures based on Microsoft Intune, Endpoint manager, and 365 Defender center. In addition to implementing the Microsoft Defender solution including MDE, MDO, MDCA, and MTD, this position will be responsible for developing SOPs/TTPS for maintaining agent handlers, repositories, Microsoft Intune, Microsoft 365 Defender, and Microsoft Defender for Cloud Apps and support the transition from DoD Enterprise Capabilities to emerging Microsoft technologies. This position will deploy complex architectures based on Microsoft Intune, Endpoint manager, and 365 Defender center, coordinating efforts to test and verify solutions for future implementation. This position requires the ability to work core hours between 6:00 am to 6:00 pm during the week and participate in on-call rotation for after-hours support. Requirements Experience with Microsoft Intune and Microsoft Defender Experience with server management, including virtualization, and Windows server administration Experience with scripting languages, including PowerShell and KQL Experience with Azure in hybrid environments, Active Directory on prem and cloud, and Group Policies Experience with end user technology deployments and upgrades Experience with supporting Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Microsoft Defender for Cloud and Sentinel, Microsoft Defender for Endpoint Mobile Threat Defense (MTD), Microsoft Endpoint Manager Admin Center, Microsoft Security Administration, Microsoft Office 365, and Microsoft Configuration management service center Active TS/SCI clearance; willingness to take a polygraph exam HS diploma or GED and 7+ years of experience with supporting IT projects and activities, Associate's degree and 5+ years of experience with supporting IT projects and activities, or Bachelor's degree and 3+ years of experience with supporting IT projects and activities DoD 8570 IAT Level II Certification, including CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP Certification Ability to obtain a DoD 8570.01-M Cybersecurity Service Provider - Infrastructure Support Certification, including CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND Certification within 60 days of start date Optional Qualifications: Experience in managing and administrating systems associated with software deployments, patches, and scripts to a large enterprise environment Experience in collaborating with peers and managers to identify, manage, and generate appropriate reporting and metrics standards based on deployments and management needs Experience with managing complex IT projects involving multiple teams or organizations Experience with tracking and resolving incidents via ticket queue Experience with providing hands on PC and mobile support to end users Ability to be an active member and solve problems by recommending outside-the-box, cost effective solutions Ability to pay strict attention to detail Possession of excellent written and verbal communication and interpersonal skills Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.