This job is with Novartis, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary Hybrid The ideal location for this role is East Hanover, NJ site but remote work may be possible (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific 10% site for periodic live meetings will be at the employee's expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require X% travel." Job description summary The Data Innovation, Partnerships and Products (DIPP) team sits within the Data Products and Foundations pillar of Strategy, Platforms and Transformation (SPT) and enables trusted, scalable data access and partnerships that support improved decision-making across Novartis. The Associate Director, Specialty Pharmacy and Alternative Sites of Care (SP/ASOC) Data Partnerships - Data Enablement and Operations will own the end-to-end onboarding, integration, and operational delivery of SP/ASOC data assets across the enterprise. This role ensures reliable data acquisition, vendor enablement, feed management, and operational support to meet business needs and service expectations across multiple specialty pharmacies, alternative sites of care, several brands, and launch activities. The Associate Director will collaborate closely with the Monitoring and Standards team to implement data quality controls, operational standards, and continuous improvement initiatives, while remaining account-able for operational performance, data availability, issue resolution, and scaling SP/ASOC data capabilities across brands and functions. The role will also be expected to bring an innovative mindset by identifying practical opportunities to apply AI and automation to improve data onboarding, monitoring, issue resolution, partner operations, and the overall usability of SP/ASOC data. About the Role Key Responsibilities: Own end-to-end onboarding, integration, and operational delivery of Specialty Pharmacy and Alternative Sites of Care (SP/ASOC) data assets across the enterprise Manage data acquisition activities, vendor enablement, feed setup, file transfer coordination, access readiness, and operational handoffs for SP/ASOC data assets Ensure SP/ASOC data feeds are delivered reliably, aligned to service expectations, and supported through repeatable operational processes Partner with Market Access, Channel Strategy, Finance, Legal, Privacy, Analytics, brand teams, and other stakeholders to translate business needs into clear data onboarding, integration, and operational requirements Support launch readiness by coordinating partner onboarding timelines, data requirements, dependencies, testing, implementation milestones, and operational go-live activities Collaborate with the Monitoring and Standards team to implement data quality controls, operational standards, monitoring routines, and continuous improvement initiatives Coordinate with internal technology, data platform, analytics, and operations teams to support integration of SP/ASOC data into enterprise systems and downstream reporting or analytics use cases Drive operational issue resolution with SP/ASOC partners and internal teams, ensuring data availability issues, feed failures, restatements, updates, and escalations are tracked, communicated, and resolved in a timely manner Maintain operational playbooks, onboarding checklists, feed management processes, issue logs, partner documentation, and escalation pathways to support scalable execution Monitor operational performance, data availability, vendor responsiveness, onboarding progress, and service expectations across SP/ASOC data partners Provide operational status updates, risks, issues, launch readiness, and performance insights to COE leadership and cross-functional stakeholders Identify opportunities to improve operational efficiency, reduce recurring issues, standardize partner onboarding, and scale SP/ASOC data capabilities across brands and functions Identify and advance opportunities to integrate AI, automation, and innovative data capabilities into SP/ASOC operations to improve efficiency, strengthen monitoring, reduce manual effort, and enable more scalable decision support Novartis seeks an individual with strong experience managing data operations, onboarding, integration, and vendor-enabled data delivery across specialty pharmacy, alternative sites of care, market access, channel strategy, patient access, or related healthcare data ecosystems. The ideal candidate will understand how Specialty Pharmacy and Alternative Sites of Care (SP/ASOC) data is acquired, onboarded, integrated, supported, and delivered for reporting, analytics, insights, and operational decision-making. Experience working with data vendors, specialty pharmacy partners, hub/service providers, alternative sites of care, or healthcare data operations is highly desirable. A proven ability to manage cross-functional execution, drive operational discipline, resolve data availability and feed issues, and scale repeatable processes across a complex partner network is essential. Essential Requirements: Education: Bachelor's or Master's degree in Information Management, Computer Science, Business Administration, or related field. Minimum 6+ years of experience in data operations, data partnerships, market access, channel strategy, specialty pharmacy, patient services, healthcare data management, or related roles Strong understanding of Specialty Pharmacy and Alternative Sites of Care (SP/ASOC) data operations, vendor enablement, data onboarding, integration, feed management, standards implementation, and operational delivery best practices Preferred experience working with specialty pharmacies, alternative sites of care, hub/service providers, healthcare data vendors, or functional teams that rely on SP/ASOC data for insights, reporting, access, and operational decisions Familiarity with regulatory requirements and industry standards related to data privacy and security Excellent communication, stakeholder management, and cross-functional coordination skills Strong project management skills, with the ability to manage complex cross-functional initiatives, partner timelines, launch dependencies, risks, issues, and deliverables from planning through execution Ability to influence and drive change in a complex organizational environment Strong analytical and problem-solving skills, with the ability to identify root causes, manage operational risks, resolve data availability and feed issues, and ensure the integrity, security, quality, and usability of SP/ASOC data Novartis Compensation Summary: The salary for this position is expected to range between $145,600.00 and $270,400.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to email protected or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
10/25/2026
Full time
This job is with Novartis, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary Hybrid The ideal location for this role is East Hanover, NJ site but remote work may be possible (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific 10% site for periodic live meetings will be at the employee's expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require X% travel." Job description summary The Data Innovation, Partnerships and Products (DIPP) team sits within the Data Products and Foundations pillar of Strategy, Platforms and Transformation (SPT) and enables trusted, scalable data access and partnerships that support improved decision-making across Novartis. The Associate Director, Specialty Pharmacy and Alternative Sites of Care (SP/ASOC) Data Partnerships - Data Enablement and Operations will own the end-to-end onboarding, integration, and operational delivery of SP/ASOC data assets across the enterprise. This role ensures reliable data acquisition, vendor enablement, feed management, and operational support to meet business needs and service expectations across multiple specialty pharmacies, alternative sites of care, several brands, and launch activities. The Associate Director will collaborate closely with the Monitoring and Standards team to implement data quality controls, operational standards, and continuous improvement initiatives, while remaining account-able for operational performance, data availability, issue resolution, and scaling SP/ASOC data capabilities across brands and functions. The role will also be expected to bring an innovative mindset by identifying practical opportunities to apply AI and automation to improve data onboarding, monitoring, issue resolution, partner operations, and the overall usability of SP/ASOC data. About the Role Key Responsibilities: Own end-to-end onboarding, integration, and operational delivery of Specialty Pharmacy and Alternative Sites of Care (SP/ASOC) data assets across the enterprise Manage data acquisition activities, vendor enablement, feed setup, file transfer coordination, access readiness, and operational handoffs for SP/ASOC data assets Ensure SP/ASOC data feeds are delivered reliably, aligned to service expectations, and supported through repeatable operational processes Partner with Market Access, Channel Strategy, Finance, Legal, Privacy, Analytics, brand teams, and other stakeholders to translate business needs into clear data onboarding, integration, and operational requirements Support launch readiness by coordinating partner onboarding timelines, data requirements, dependencies, testing, implementation milestones, and operational go-live activities Collaborate with the Monitoring and Standards team to implement data quality controls, operational standards, monitoring routines, and continuous improvement initiatives Coordinate with internal technology, data platform, analytics, and operations teams to support integration of SP/ASOC data into enterprise systems and downstream reporting or analytics use cases Drive operational issue resolution with SP/ASOC partners and internal teams, ensuring data availability issues, feed failures, restatements, updates, and escalations are tracked, communicated, and resolved in a timely manner Maintain operational playbooks, onboarding checklists, feed management processes, issue logs, partner documentation, and escalation pathways to support scalable execution Monitor operational performance, data availability, vendor responsiveness, onboarding progress, and service expectations across SP/ASOC data partners Provide operational status updates, risks, issues, launch readiness, and performance insights to COE leadership and cross-functional stakeholders Identify opportunities to improve operational efficiency, reduce recurring issues, standardize partner onboarding, and scale SP/ASOC data capabilities across brands and functions Identify and advance opportunities to integrate AI, automation, and innovative data capabilities into SP/ASOC operations to improve efficiency, strengthen monitoring, reduce manual effort, and enable more scalable decision support Novartis seeks an individual with strong experience managing data operations, onboarding, integration, and vendor-enabled data delivery across specialty pharmacy, alternative sites of care, market access, channel strategy, patient access, or related healthcare data ecosystems. The ideal candidate will understand how Specialty Pharmacy and Alternative Sites of Care (SP/ASOC) data is acquired, onboarded, integrated, supported, and delivered for reporting, analytics, insights, and operational decision-making. Experience working with data vendors, specialty pharmacy partners, hub/service providers, alternative sites of care, or healthcare data operations is highly desirable. A proven ability to manage cross-functional execution, drive operational discipline, resolve data availability and feed issues, and scale repeatable processes across a complex partner network is essential. Essential Requirements: Education: Bachelor's or Master's degree in Information Management, Computer Science, Business Administration, or related field. Minimum 6+ years of experience in data operations, data partnerships, market access, channel strategy, specialty pharmacy, patient services, healthcare data management, or related roles Strong understanding of Specialty Pharmacy and Alternative Sites of Care (SP/ASOC) data operations, vendor enablement, data onboarding, integration, feed management, standards implementation, and operational delivery best practices Preferred experience working with specialty pharmacies, alternative sites of care, hub/service providers, healthcare data vendors, or functional teams that rely on SP/ASOC data for insights, reporting, access, and operational decisions Familiarity with regulatory requirements and industry standards related to data privacy and security Excellent communication, stakeholder management, and cross-functional coordination skills Strong project management skills, with the ability to manage complex cross-functional initiatives, partner timelines, launch dependencies, risks, issues, and deliverables from planning through execution Ability to influence and drive change in a complex organizational environment Strong analytical and problem-solving skills, with the ability to identify root causes, manage operational risks, resolve data availability and feed issues, and ensure the integrity, security, quality, and usability of SP/ASOC data Novartis Compensation Summary: The salary for this position is expected to range between $145,600.00 and $270,400.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to email protected or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Job Description Remote with Travel Salesforce Service Cloud Engineer (Integration focused + strong Agent force) 8+ years of experience delivering Salesforce solutions, with a strong focus on Salesforce Service Cloud in complex enterprise environments. Deep understanding of Service Cloud capabilities, including omnichannel routing, digital channels, case management, knowledge management, entitlements, SLAs, and contact center operations. Strong hands-on Agentforce implementation experience, covering use-case discovery, solution design, configuration, custom development, integration, testing, deployment, and production optimization. Practical expertise with Agentforce Builder , subagents/topics, instructions, actions, Prompt Builder, and custom capabilities built using Salesforce Flow, Apex, and APIs. Strong understanding of grounding agent responses in trusted enterprise data, including Salesforce Knowledge and relevant Data 360/Data Cloud capabilities, with attention to data quality, retrieval relevance, and access controls. Proven ability to lead and mentor Agentforce developers, establish development standards, review solution designs and code, troubleshoot complex issues, and guide the team toward reliable, maintainable implementations. Ability to advise customers independently on Salesforce and Agentforce, lead discovery and architecture workshops, prioritize suitable use cases, assess readiness, explain platform constraints, and recommend a phased implementation approach. Ability to recommend when to use standard Salesforce functionality, deterministic automation, custom development, or Agentforce based on business needs, risk, complexity, and cost. Strong knowledge of Agentforce best practices, including clearly defined agent scope, secure action design, authentication and authorization, least-privilege access, data privacy, prompt-injection defenses, and escalation to human agents. Experience establishing agent testing and evaluation practices, including scenario testing, regression testing, negative cases, response quality, action accuracy, and monitoring through Agentforce Testing Center and relevant platform tools. Strong hands-on Salesforce development and configuration skills, including Apex, Lightning Web Components, Flow, APIs, security and sharing, governor limits, and deployment practices. Experience working closely with Salesforce product and account teams to evaluate features, SKUs, licensing dependencies, consumption models, and roadmap capabilities. Experience with enterprise data models, business metrics, and Salesforce reporting, including contact center productivity, case lifecycle, customer interactions, and SLA performance. Ability to define Agentforce success measures such as resolution rate, escalation rate, response quality, latency, and cost per interaction. Hands-on experience integrating Salesforce with enterprise data platforms and services, including Snowflake, using batch and real-time patterns. Exposure to event-driven architectures using Kafka or similar streaming technologies, and secure integrations with broader enterprise stacks, including Java, Spring Boot, and APIs. Ability to collaborate across internal development teams, Salesforce administrators, data engineers, analytics teams, multiple systems integrators, and third-party vendors. Strong communication and stakeholder-management skills, with the ability to translate business needs into technical solutions, explain tradeoffs clearly, and take ownership of technical decisions and delivery outcomes.
10/25/2026
Full time
Job Description Remote with Travel Salesforce Service Cloud Engineer (Integration focused + strong Agent force) 8+ years of experience delivering Salesforce solutions, with a strong focus on Salesforce Service Cloud in complex enterprise environments. Deep understanding of Service Cloud capabilities, including omnichannel routing, digital channels, case management, knowledge management, entitlements, SLAs, and contact center operations. Strong hands-on Agentforce implementation experience, covering use-case discovery, solution design, configuration, custom development, integration, testing, deployment, and production optimization. Practical expertise with Agentforce Builder , subagents/topics, instructions, actions, Prompt Builder, and custom capabilities built using Salesforce Flow, Apex, and APIs. Strong understanding of grounding agent responses in trusted enterprise data, including Salesforce Knowledge and relevant Data 360/Data Cloud capabilities, with attention to data quality, retrieval relevance, and access controls. Proven ability to lead and mentor Agentforce developers, establish development standards, review solution designs and code, troubleshoot complex issues, and guide the team toward reliable, maintainable implementations. Ability to advise customers independently on Salesforce and Agentforce, lead discovery and architecture workshops, prioritize suitable use cases, assess readiness, explain platform constraints, and recommend a phased implementation approach. Ability to recommend when to use standard Salesforce functionality, deterministic automation, custom development, or Agentforce based on business needs, risk, complexity, and cost. Strong knowledge of Agentforce best practices, including clearly defined agent scope, secure action design, authentication and authorization, least-privilege access, data privacy, prompt-injection defenses, and escalation to human agents. Experience establishing agent testing and evaluation practices, including scenario testing, regression testing, negative cases, response quality, action accuracy, and monitoring through Agentforce Testing Center and relevant platform tools. Strong hands-on Salesforce development and configuration skills, including Apex, Lightning Web Components, Flow, APIs, security and sharing, governor limits, and deployment practices. Experience working closely with Salesforce product and account teams to evaluate features, SKUs, licensing dependencies, consumption models, and roadmap capabilities. Experience with enterprise data models, business metrics, and Salesforce reporting, including contact center productivity, case lifecycle, customer interactions, and SLA performance. Ability to define Agentforce success measures such as resolution rate, escalation rate, response quality, latency, and cost per interaction. Hands-on experience integrating Salesforce with enterprise data platforms and services, including Snowflake, using batch and real-time patterns. Exposure to event-driven architectures using Kafka or similar streaming technologies, and secure integrations with broader enterprise stacks, including Java, Spring Boot, and APIs. Ability to collaborate across internal development teams, Salesforce administrators, data engineers, analytics teams, multiple systems integrators, and third-party vendors. Strong communication and stakeholder-management skills, with the ability to translate business needs into technical solutions, explain tradeoffs clearly, and take ownership of technical decisions and delivery outcomes.
This job is with JTI, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI. To make a difference with us, all you need to do is bring your human best. What will your story be? Apply now! Learn more: Please apply by 30th of October 2026 Role: Permanent Digital Experience & Marketing Technology Manager Reduced Risk Products Why does this role exist? The Digital Experience & Marketing Technology Manager RRP (Reduced Risk Products) partners with the Digital Lead Manager to develop and optimize the owned digital infrastructure for Reduced Risk Products in the United States. The role is accountable for establishing the marketing technology platform and managing website operations from end to end to support consumer acquisition, engagement and retention What will you actually do? • Contribute to the Reduced Risk Products digital strategy and continuously optimize the owned website platform and digital brand experience • Establish and manage the digital ecosystem supporting search engine optimization, paid media, customer relationship management, analytics and consumer registration • Own the end-to-end website ecosystem, including platform development, web analytics, asset tagging, search engine optimization setup, and customer relationship management capabilities, delivering outcomes through a combination of internal expertise, external agency partners, and local IT resources • Develop consumer data capture infrastructure, registration journeys, marketing automation capabilities and consumer registration experiences • Collaborate with local and global Information Technology teams to identify appropriate solutions for the United States digital ecosystem • Establish an age-verification system in compliance with local regulations • Enable lead-generation initiatives through website optimization, landing pages, digital capabilities and collaboration with local retail teams • Manage the execution of digital campaigns based on briefs provided by the Brand Team and Consumer Programs Lead Manager • Implement campaign measurement and A/B testing across website and customer relationship management platforms • Coordinate digital assets and content with Brand, Legal and Corporate Affairs stakeholders • Analyze website, campaign, digital platform and e-commerce performance and recommend improvements • Manage the digital and website operations budget and review budget phasing in collaboration with Finance Who are we looking for? Bachelor's degree in Marketing or a related field At least five years of experience in digital platform management, website operations or a related digital role Demonstrated experience managing owned digital platforms, including content management system administration, website operations, analytics implementation and digital technology integration Proven experience building, launching, and scaling website platforms from the ground up, with a strong understanding of website operations, digital marketing platforms, analytics, and the broader digital marketing landscape Experience managing external agencies, technology vendors, and cross-functional stakeholders, combined with strong communication, collaboration, leadership, and critical-thinking skills Experience in Reduced Risk Products or another regulated consumer category is strongly preferred, with knowledge of U.S. RRP digital operations and regulations considered an advantage; fluent English and a proactive, self-starting approach with a strong sense of ownership are essential What do we offer? Join a dynamic and inclusive work environment which supports your professional development and personal well-being. Benefits include: Annual performance-based bonus to reward outstanding achievements Employee Stock Purchase Plan encouraging a sense of ownership and long-term commitment Comprehensive medical, dental, and vision insurance plans for employees and their families Life insurance coverage to provide peace of mind 401(K) plan with company matching contributions to support retirement planning Generous paid time off and paid family leave up to 20 weeks, supporting work-life balance Short-term and long-term disability coverage Education and tuition assistance programs to foster continuous learning and career growth Flexible dress code fostering a comfortable and professional workplace culture Regular office events, snacks and drinks, and volunteering opportunities enhancing employee engagement and community contribution Employee Assistance Programme offering confidential counselling and support for employees and their family members Are you ready to join us? Build your success story at JTI. Apply now! Next Steps: After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type. At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
10/25/2026
Full time
This job is with JTI, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI. To make a difference with us, all you need to do is bring your human best. What will your story be? Apply now! Learn more: Please apply by 30th of October 2026 Role: Permanent Digital Experience & Marketing Technology Manager Reduced Risk Products Why does this role exist? The Digital Experience & Marketing Technology Manager RRP (Reduced Risk Products) partners with the Digital Lead Manager to develop and optimize the owned digital infrastructure for Reduced Risk Products in the United States. The role is accountable for establishing the marketing technology platform and managing website operations from end to end to support consumer acquisition, engagement and retention What will you actually do? • Contribute to the Reduced Risk Products digital strategy and continuously optimize the owned website platform and digital brand experience • Establish and manage the digital ecosystem supporting search engine optimization, paid media, customer relationship management, analytics and consumer registration • Own the end-to-end website ecosystem, including platform development, web analytics, asset tagging, search engine optimization setup, and customer relationship management capabilities, delivering outcomes through a combination of internal expertise, external agency partners, and local IT resources • Develop consumer data capture infrastructure, registration journeys, marketing automation capabilities and consumer registration experiences • Collaborate with local and global Information Technology teams to identify appropriate solutions for the United States digital ecosystem • Establish an age-verification system in compliance with local regulations • Enable lead-generation initiatives through website optimization, landing pages, digital capabilities and collaboration with local retail teams • Manage the execution of digital campaigns based on briefs provided by the Brand Team and Consumer Programs Lead Manager • Implement campaign measurement and A/B testing across website and customer relationship management platforms • Coordinate digital assets and content with Brand, Legal and Corporate Affairs stakeholders • Analyze website, campaign, digital platform and e-commerce performance and recommend improvements • Manage the digital and website operations budget and review budget phasing in collaboration with Finance Who are we looking for? Bachelor's degree in Marketing or a related field At least five years of experience in digital platform management, website operations or a related digital role Demonstrated experience managing owned digital platforms, including content management system administration, website operations, analytics implementation and digital technology integration Proven experience building, launching, and scaling website platforms from the ground up, with a strong understanding of website operations, digital marketing platforms, analytics, and the broader digital marketing landscape Experience managing external agencies, technology vendors, and cross-functional stakeholders, combined with strong communication, collaboration, leadership, and critical-thinking skills Experience in Reduced Risk Products or another regulated consumer category is strongly preferred, with knowledge of U.S. RRP digital operations and regulations considered an advantage; fluent English and a proactive, self-starting approach with a strong sense of ownership are essential What do we offer? Join a dynamic and inclusive work environment which supports your professional development and personal well-being. Benefits include: Annual performance-based bonus to reward outstanding achievements Employee Stock Purchase Plan encouraging a sense of ownership and long-term commitment Comprehensive medical, dental, and vision insurance plans for employees and their families Life insurance coverage to provide peace of mind 401(K) plan with company matching contributions to support retirement planning Generous paid time off and paid family leave up to 20 weeks, supporting work-life balance Short-term and long-term disability coverage Education and tuition assistance programs to foster continuous learning and career growth Flexible dress code fostering a comfortable and professional workplace culture Regular office events, snacks and drinks, and volunteering opportunities enhancing employee engagement and community contribution Employee Assistance Programme offering confidential counselling and support for employees and their family members Are you ready to join us? Build your success story at JTI. Apply now! Next Steps: After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type. At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
Job Description Job Description Job Title: Lead Institutional Services Automation Quality Control Analyst Location: Wilmington, DE Hire Type: Contingent Pay Range: $65.00/hour Work Type: Full-time Work Model: Onsite Work Schedule: Monday - Friday, 8am - 5pm Recruiter Contact: Sean Pebbles Nature & Scope: Positional Overview Imagine Staffing is recruiting for a Lead Institutional Services Automation Quality Control Analyst on behalf of our client, a leading financial institution, serving individuals, businesses, and communities across the eastern United States. Known for its strong regional presence, commitment to community engagement, and focus on long-term customer relationships, the organization offers a stable and collaborative work environment with opportunities for growth. In this role you will be responsible for ensuring the efficient execution of high-quality business processes that deliver software products to the brands Institutional Services (IS) customers through the design, development and execution of automated test scripts. Works with cross-functional teams to identify test scenarios, implement automation frameworks, and detect and report software defects to support the software development lifecycle. Role & Responsibility: Tasks That Will Lead to Your Success Design, develop and maintain scalable and robust automation frameworks (UI (User Interface), API (Application Programming Interface) and performance. Define and implement the overall test automation strategy, including tooling, scripting, and architecture decisions. Evaluate, recommend and implement new testing tools and technologies; explore ways to improve testing efficiency and coverage through AI-assisted tools and practices. Collaborate with Development teams to understand system architecture and implementation; collaborate with Product Owner team by engaging in regular sprint planning and backlog grooming sessions to understand product requirements and acceptance criteria, translating them into comprehensive test automation strategies that ensure coverage of both functional and non-functional requirements. Collaborate with engineers to integrate automated tests into CI/CD (Continuous Integration/Continuous Deployment) pipelines using pertinent tools ensuring seamless and efficient test execution throughout the development life cycle. Review code and test scripts to ensure quality, scalability, and maintainability. Drive test data strategy and environment management for automation needs. Contribute to performance, security and load testing strategy and implementation. Continuously monitor and improve test automation metrics and KPIs (Key Performance Indicators). Publish automation test execution status report with traceability of test coverage at feature level and communicate it to stakeholders to ensure their awareness of progress and identify any issues upfront. Solve complex technical and operational problems. Serve as a resource for less experienced teammates. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports a culture of belonging and reflects brand. Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Skills & Experience Qualifications That Will Help You Thrive Test case management in Zephyr and Automation Framework Development (UI, API, Integration Testing) CI/CD, Scripting, and Test Automation Engineering Business Process Validation and Quality Assurance Analysis
10/25/2026
Full time
Job Description Job Description Job Title: Lead Institutional Services Automation Quality Control Analyst Location: Wilmington, DE Hire Type: Contingent Pay Range: $65.00/hour Work Type: Full-time Work Model: Onsite Work Schedule: Monday - Friday, 8am - 5pm Recruiter Contact: Sean Pebbles Nature & Scope: Positional Overview Imagine Staffing is recruiting for a Lead Institutional Services Automation Quality Control Analyst on behalf of our client, a leading financial institution, serving individuals, businesses, and communities across the eastern United States. Known for its strong regional presence, commitment to community engagement, and focus on long-term customer relationships, the organization offers a stable and collaborative work environment with opportunities for growth. In this role you will be responsible for ensuring the efficient execution of high-quality business processes that deliver software products to the brands Institutional Services (IS) customers through the design, development and execution of automated test scripts. Works with cross-functional teams to identify test scenarios, implement automation frameworks, and detect and report software defects to support the software development lifecycle. Role & Responsibility: Tasks That Will Lead to Your Success Design, develop and maintain scalable and robust automation frameworks (UI (User Interface), API (Application Programming Interface) and performance. Define and implement the overall test automation strategy, including tooling, scripting, and architecture decisions. Evaluate, recommend and implement new testing tools and technologies; explore ways to improve testing efficiency and coverage through AI-assisted tools and practices. Collaborate with Development teams to understand system architecture and implementation; collaborate with Product Owner team by engaging in regular sprint planning and backlog grooming sessions to understand product requirements and acceptance criteria, translating them into comprehensive test automation strategies that ensure coverage of both functional and non-functional requirements. Collaborate with engineers to integrate automated tests into CI/CD (Continuous Integration/Continuous Deployment) pipelines using pertinent tools ensuring seamless and efficient test execution throughout the development life cycle. Review code and test scripts to ensure quality, scalability, and maintainability. Drive test data strategy and environment management for automation needs. Contribute to performance, security and load testing strategy and implementation. Continuously monitor and improve test automation metrics and KPIs (Key Performance Indicators). Publish automation test execution status report with traceability of test coverage at feature level and communicate it to stakeholders to ensure their awareness of progress and identify any issues upfront. Solve complex technical and operational problems. Serve as a resource for less experienced teammates. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports a culture of belonging and reflects brand. Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Skills & Experience Qualifications That Will Help You Thrive Test case management in Zephyr and Automation Framework Development (UI, API, Integration Testing) CI/CD, Scripting, and Test Automation Engineering Business Process Validation and Quality Assurance Analysis
Job Description Job Description We are looking for a Lead Information Security Architect who will be responsible for developing and maintaining a comprehensive information security architecture program and representing information security requirements for all technology solutions and business processes covering multiple technical disciplines, such as systems & networking infrastructure, DevOps, security, business applications, cloud security, and data architecture. The role oversees cybersecurity for our company's digital products, including software, firmware or products that contain code. This includes implementing a product security program designed to address cybersecurity across all stages of the product life cycle. This role identifies and oversees the mitigation of technical and operational threats; analyzes the security, supportability, and feasibility of new technology; and ensures conformance with regulatory guidelines and industry best practices. This position requires an extremely high level of analytical problem-solving skills to diagnose and resolve complex technical issues in addition to superlative process management and communication skills. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. To be Successful in this Role Develop an architectural vision to support the continued growth of the product suite Working knowledge of Data Security Best Practices: At Rest, In Flight, In Use Experience with privacy-enhancing technologies and encryption techniques. Working knowledge of cloud security architecture strategies, frameworks, and reference models Proven ability to develop effective partnerships with senior management and peer organizations. Must be able to explain technical concepts and problems to nontechnical senior executives Ability to build Risk Models and analyze security weaknesses in complex technology deployments. Provide security expertise and direction on projects related to cloud architecture and design, implementation, maintenance, governance, and risk management Work with governance teams to establish automated processes and best practices for AWS, Azure IAM policies, roles, identity federation, etc. Conduct automated (preferred) or manual security validation of cloud templates and/or cloud infrastructure Collaborate with business units and corporate partners to ensure they build solutions consistent with the organization's policies, programs, architectural recommendations, and information security standards Develop, establish, enforce, and sustain the Information Security Architecture, including standards and guidelines for infrastructure solutions and technologies, integration methodologies and practices, development processes, hardware platforms, and enterprise data design. Partner with stakeholders in building and implementing a robust, scalable, and agile information security architecture Partner with stakeholders in assessing the IT application & infrastructure portfolios today and design and execute the future state strategy to meet business objectives going forward. Make recommendations on the strategic use of technology for leveraging business results and work with stakeholders to incorporate these recommendations into appropriate roadmaps and life cycle plans. Anticipate and ensure alignment with long-term business requirements, ensuring identified change is reflected in the appropriate roadmaps, providing thought leadership both internally and externally Minimize the number of architectural components and total cost of ownership while maintaining maximum of functional flexibility, reliability, and security. Must be able to balance the role of strategist with urgency while simultaneously managing and delivering results in a growing and fast-paced environment. Must demonstrate the ability to manage via influence and have the credibility and interpersonal skills to become respected as a thought leader. Must be capable of articulating pragmatic, sensible, and simple solutions while executing across multiple business and technical perspectives. Act as a role model for service mentality, building long-term relationships with key internal customers and stakeholders, while remaining receptive to the customer's needs Facilitate and steward the documenting of the architecture design and analysis work, including the capture and mapping of the relationships between architecture components. You Will Have 8+ years' experience dedicated to information security architecture required with expert knowledge in building defense in-depth reference architecture Required industry security certification (e.g., CISSP, CISM, CISA, CCSP, etc.) Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure, and operations. Knowledge of business ecosystems, SaaS, infrastructure as a service (IaaS), platform as a service (PaaS), SOA, APIs, open data, microservices, event-driven IT and predictive analytics. Hands-on experience with Cloud Technologies AWS, Azure & GCP Good understanding of security management solutions, including IDS, IPS, SIEM, Vulnerability Scanning, Denial of Service, and Continued Compliance Experience with attacks and mitigation methods, with experience working in two or more of the following: Network protocols and secure network design; Operating system internals and hardening (e.g. Windows, Linux, OS X, Android); Web application and browser security; Security assessments and penetration testing; Authentication and access control; Applied cryptography and security protocols; Security monitoring and intrusion detection, Incident response and forensics; Development of security tools, automation or frameworks Experience in managing and contributing to incident response Extensive experience in developing strategic information security plans, including the development of baseline security standards, information system hardening guides, and information security requirements documentation. Excellent analytical skills, organizational, time management, and problem-solving skills are essential.is work, including the capture and mapping of the relationships between architecture components.
10/25/2026
Full time
Job Description Job Description We are looking for a Lead Information Security Architect who will be responsible for developing and maintaining a comprehensive information security architecture program and representing information security requirements for all technology solutions and business processes covering multiple technical disciplines, such as systems & networking infrastructure, DevOps, security, business applications, cloud security, and data architecture. The role oversees cybersecurity for our company's digital products, including software, firmware or products that contain code. This includes implementing a product security program designed to address cybersecurity across all stages of the product life cycle. This role identifies and oversees the mitigation of technical and operational threats; analyzes the security, supportability, and feasibility of new technology; and ensures conformance with regulatory guidelines and industry best practices. This position requires an extremely high level of analytical problem-solving skills to diagnose and resolve complex technical issues in addition to superlative process management and communication skills. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. To be Successful in this Role Develop an architectural vision to support the continued growth of the product suite Working knowledge of Data Security Best Practices: At Rest, In Flight, In Use Experience with privacy-enhancing technologies and encryption techniques. Working knowledge of cloud security architecture strategies, frameworks, and reference models Proven ability to develop effective partnerships with senior management and peer organizations. Must be able to explain technical concepts and problems to nontechnical senior executives Ability to build Risk Models and analyze security weaknesses in complex technology deployments. Provide security expertise and direction on projects related to cloud architecture and design, implementation, maintenance, governance, and risk management Work with governance teams to establish automated processes and best practices for AWS, Azure IAM policies, roles, identity federation, etc. Conduct automated (preferred) or manual security validation of cloud templates and/or cloud infrastructure Collaborate with business units and corporate partners to ensure they build solutions consistent with the organization's policies, programs, architectural recommendations, and information security standards Develop, establish, enforce, and sustain the Information Security Architecture, including standards and guidelines for infrastructure solutions and technologies, integration methodologies and practices, development processes, hardware platforms, and enterprise data design. Partner with stakeholders in building and implementing a robust, scalable, and agile information security architecture Partner with stakeholders in assessing the IT application & infrastructure portfolios today and design and execute the future state strategy to meet business objectives going forward. Make recommendations on the strategic use of technology for leveraging business results and work with stakeholders to incorporate these recommendations into appropriate roadmaps and life cycle plans. Anticipate and ensure alignment with long-term business requirements, ensuring identified change is reflected in the appropriate roadmaps, providing thought leadership both internally and externally Minimize the number of architectural components and total cost of ownership while maintaining maximum of functional flexibility, reliability, and security. Must be able to balance the role of strategist with urgency while simultaneously managing and delivering results in a growing and fast-paced environment. Must demonstrate the ability to manage via influence and have the credibility and interpersonal skills to become respected as a thought leader. Must be capable of articulating pragmatic, sensible, and simple solutions while executing across multiple business and technical perspectives. Act as a role model for service mentality, building long-term relationships with key internal customers and stakeholders, while remaining receptive to the customer's needs Facilitate and steward the documenting of the architecture design and analysis work, including the capture and mapping of the relationships between architecture components. You Will Have 8+ years' experience dedicated to information security architecture required with expert knowledge in building defense in-depth reference architecture Required industry security certification (e.g., CISSP, CISM, CISA, CCSP, etc.) Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure, and operations. Knowledge of business ecosystems, SaaS, infrastructure as a service (IaaS), platform as a service (PaaS), SOA, APIs, open data, microservices, event-driven IT and predictive analytics. Hands-on experience with Cloud Technologies AWS, Azure & GCP Good understanding of security management solutions, including IDS, IPS, SIEM, Vulnerability Scanning, Denial of Service, and Continued Compliance Experience with attacks and mitigation methods, with experience working in two or more of the following: Network protocols and secure network design; Operating system internals and hardening (e.g. Windows, Linux, OS X, Android); Web application and browser security; Security assessments and penetration testing; Authentication and access control; Applied cryptography and security protocols; Security monitoring and intrusion detection, Incident response and forensics; Development of security tools, automation or frameworks Experience in managing and contributing to incident response Extensive experience in developing strategic information security plans, including the development of baseline security standards, information system hardening guides, and information security requirements documentation. Excellent analytical skills, organizational, time management, and problem-solving skills are essential.is work, including the capture and mapping of the relationships between architecture components.
Job Description System Engineer Gromelski and Associates, Inc. (GAI) partners with prime contractors to provide professional services. Key service areas include Engineering Design and Documentation; Software Development and Testing; System Integration, Testing and Evaluation; Lab Management and Field Installation; Integrated Logistics Support, Training Development and Delivery, Multimedia Support, and Technical System Support. System Engineer Job Description: The system engineer position is a blend of requirements management and hands on engineering. Manage requirements using JIRA, including estimating, tracking and reporting progress towards completion. Support system design tasks, including definition and maintenance of hardware configurations including EOL parts, as well as software and system design tasks including creation of deliverable documentation such as system requirements and system design documentation. Hands on engineering tasks may include test and evaluation, scripting and configuration tasks, problem tracking and resolution, system installation or patching, hardware installation and configuration, or other tasks that may arise as part of an Agile integration team. System Engineer Required Tasks: Requirements development, risk management, trade studies and interface development. Ensuring the logical and systematic conversion of customer/product requirements into a total system solution adhering to technical, schedule and cost imperatives. Perform functional analysis, detail trade studies, requirements allocation and interface definitions to translate customer requirements into hardware and software specifications. System Engineer Required Duties: Develop and maintain MBSE models in Cameo , capturing system behaviors, interfaces, and allocations that feed into downstream design, I&T, and verification. Lead and support complex interface definition across software, cyber, hardware, and other subsystems, ensuring consistency with the system architecture and requirements. Help prepare, organize, and attend government design reviews (e.g., CDR like events), including building technical content, traceability views, and interface/MBSE views suitable for senior Government stakeholders. Drive TBD/TBR burndown , including coordinating with multi discipline owners, tracking to closure in JIRA, and maintaining clear documentation. Support requirements development and documentation , including updates to specifications, interface control documents (ICDs), and SE artifacts. Operate within an Agile, PI based execution model, collaborating with feature teams and SE leadership to align stories, close out SE tasks, and manage pop up/government directed work. Partner closely with software and cybersecurity as primary collaborators, while also engaging with hardware, human factors, and safety engineers on cross cutting issues. Contribute to planning for the transition from Development to Integration & Test , ensuring that interface definitions, requirements, and models are ready to support the next phase. System Engineer Additional Requirements: Bachelor's degree in engineering/technical discipline from an accredited college in a related discipline, or equivalent experience/combined education. Candidate must have or be able to obtain and keep a DoD SECRET security clearance which means you must be a U.S. Citizen. Proactive/self-starter. Task driven with ability to work independently. Team player that takes ownership and develops relationships that fosters team success. Job: Full Time Employee Benefits: We offer a competitive benefit package. Click here Careers GAI () for more information. Start Date: Negotiable Salary Range: $120,000 - $180,000 Gromelski and Associates is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.
10/25/2026
Full time
Job Description System Engineer Gromelski and Associates, Inc. (GAI) partners with prime contractors to provide professional services. Key service areas include Engineering Design and Documentation; Software Development and Testing; System Integration, Testing and Evaluation; Lab Management and Field Installation; Integrated Logistics Support, Training Development and Delivery, Multimedia Support, and Technical System Support. System Engineer Job Description: The system engineer position is a blend of requirements management and hands on engineering. Manage requirements using JIRA, including estimating, tracking and reporting progress towards completion. Support system design tasks, including definition and maintenance of hardware configurations including EOL parts, as well as software and system design tasks including creation of deliverable documentation such as system requirements and system design documentation. Hands on engineering tasks may include test and evaluation, scripting and configuration tasks, problem tracking and resolution, system installation or patching, hardware installation and configuration, or other tasks that may arise as part of an Agile integration team. System Engineer Required Tasks: Requirements development, risk management, trade studies and interface development. Ensuring the logical and systematic conversion of customer/product requirements into a total system solution adhering to technical, schedule and cost imperatives. Perform functional analysis, detail trade studies, requirements allocation and interface definitions to translate customer requirements into hardware and software specifications. System Engineer Required Duties: Develop and maintain MBSE models in Cameo , capturing system behaviors, interfaces, and allocations that feed into downstream design, I&T, and verification. Lead and support complex interface definition across software, cyber, hardware, and other subsystems, ensuring consistency with the system architecture and requirements. Help prepare, organize, and attend government design reviews (e.g., CDR like events), including building technical content, traceability views, and interface/MBSE views suitable for senior Government stakeholders. Drive TBD/TBR burndown , including coordinating with multi discipline owners, tracking to closure in JIRA, and maintaining clear documentation. Support requirements development and documentation , including updates to specifications, interface control documents (ICDs), and SE artifacts. Operate within an Agile, PI based execution model, collaborating with feature teams and SE leadership to align stories, close out SE tasks, and manage pop up/government directed work. Partner closely with software and cybersecurity as primary collaborators, while also engaging with hardware, human factors, and safety engineers on cross cutting issues. Contribute to planning for the transition from Development to Integration & Test , ensuring that interface definitions, requirements, and models are ready to support the next phase. System Engineer Additional Requirements: Bachelor's degree in engineering/technical discipline from an accredited college in a related discipline, or equivalent experience/combined education. Candidate must have or be able to obtain and keep a DoD SECRET security clearance which means you must be a U.S. Citizen. Proactive/self-starter. Task driven with ability to work independently. Team player that takes ownership and develops relationships that fosters team success. Job: Full Time Employee Benefits: We offer a competitive benefit package. Click here Careers GAI () for more information. Start Date: Negotiable Salary Range: $120,000 - $180,000 Gromelski and Associates is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.
Job Description Product Owner - (Contact Center / Omnichannel) Location: Charlotte, NC (Hybrid) Reports to/Team Dynamic: Collaborates with cross-functional product, engineering, contact center technology, and business teams. Rate: $50-$60/hour W2 Employment Type: Contract-to-Hire About the Role: Brooksource is seeking an experienced Product Owner to support a leading financial services organization in Charlotte, NC. This individual will play a key role in enhancing customer-facing contact center technology, with a focus on interactive voice response (IVR), virtual assistants, self-service capabilities, and omnichannel customer experiences. In this role, you'll help shape how customers interact with digital and voice-based services, making everyday experiences more efficient, intuitive, and seamless. You'll work closely with business stakeholders, engineering teams, and technology partners to translate customer needs into actionable product enhancements. The ideal candidate brings hands-on product ownership experience, a strong understanding of contact center environments, and the ability to drive initiatives from requirements gathering through successful delivery. What You'll Do: Own and prioritize the product backlog, including epics, user stories, acceptance criteria, and roadmap initiatives. Partner with business stakeholders and technical teams to gather requirements, define business rules, and identify opportunities to improve customer experiences. Support enhancements to contact center platforms, including IVR, virtual agents, call routing, customer authentication, and self-service capabilities. Collaborate with engineering, UX, and platform teams to improve customer journeys and ensure seamless transitions between automated systems and live representatives. Participate in Agile ceremonies, including backlog refinement, sprint planning, testing, and product acceptance. Coordinate cross-functional dependencies, troubleshoot delivery challenges, and support successful product releases. Monitor product performance and customer interaction data to identify opportunities to improve self-service adoption, customer resolution, and operational efficiency. What You Bring: Experience as a Product Owner, Product Manager, or in a similar role supporting customer-facing technology initiatives. Experience working with contact center technology, omnichannel customer experiences, IVR, or customer self-service platforms. Strong understanding of Agile methodologies, backlog management, user stories, and acceptance criteria. Experience gathering business requirements and collaborating with both technical and nontechnical stakeholders. Familiarity with contact center platforms such as Genesys Cloud CX, NICE CXone, Five9, Amazon Connect, or similar technologies is preferred. Understanding of system integrations, APIs, customer authentication, and digital customer journeys. Strong communication, analytical, and problem-solving skills, with the ability to manage competing priorities and drive projects through delivery. Why Join Us? 401(k) Matching Plan Medical, Dental, & Vision Plans Relationship Driven Process to Find Your Best Fit 6 Paid Holidays Regular Meetings to Ensure Quality in Your Engagement How to Apply: Interested in helping shape the future of customer service technology? Apply today through Indeed! Our recruiting team will review your application and reach out if your background aligns with the opportunity. About Us: At Brooksource, relationships are the foundation of everything we do. Since 2000, we've built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company's unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs. We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions. Brooksource is a top consulting and professional services provider specializing in IT and Engineering solutions for Fortune 500 companies and the public sector. It utilizes a national network of over 25,000 consultants, local and national delivery engines, as well as strategic partnerships with industry-leading technology providers to support its customers' high-impact initiatives. EEO Statement: Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Benefits & Perks Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
10/25/2026
Full time
Job Description Product Owner - (Contact Center / Omnichannel) Location: Charlotte, NC (Hybrid) Reports to/Team Dynamic: Collaborates with cross-functional product, engineering, contact center technology, and business teams. Rate: $50-$60/hour W2 Employment Type: Contract-to-Hire About the Role: Brooksource is seeking an experienced Product Owner to support a leading financial services organization in Charlotte, NC. This individual will play a key role in enhancing customer-facing contact center technology, with a focus on interactive voice response (IVR), virtual assistants, self-service capabilities, and omnichannel customer experiences. In this role, you'll help shape how customers interact with digital and voice-based services, making everyday experiences more efficient, intuitive, and seamless. You'll work closely with business stakeholders, engineering teams, and technology partners to translate customer needs into actionable product enhancements. The ideal candidate brings hands-on product ownership experience, a strong understanding of contact center environments, and the ability to drive initiatives from requirements gathering through successful delivery. What You'll Do: Own and prioritize the product backlog, including epics, user stories, acceptance criteria, and roadmap initiatives. Partner with business stakeholders and technical teams to gather requirements, define business rules, and identify opportunities to improve customer experiences. Support enhancements to contact center platforms, including IVR, virtual agents, call routing, customer authentication, and self-service capabilities. Collaborate with engineering, UX, and platform teams to improve customer journeys and ensure seamless transitions between automated systems and live representatives. Participate in Agile ceremonies, including backlog refinement, sprint planning, testing, and product acceptance. Coordinate cross-functional dependencies, troubleshoot delivery challenges, and support successful product releases. Monitor product performance and customer interaction data to identify opportunities to improve self-service adoption, customer resolution, and operational efficiency. What You Bring: Experience as a Product Owner, Product Manager, or in a similar role supporting customer-facing technology initiatives. Experience working with contact center technology, omnichannel customer experiences, IVR, or customer self-service platforms. Strong understanding of Agile methodologies, backlog management, user stories, and acceptance criteria. Experience gathering business requirements and collaborating with both technical and nontechnical stakeholders. Familiarity with contact center platforms such as Genesys Cloud CX, NICE CXone, Five9, Amazon Connect, or similar technologies is preferred. Understanding of system integrations, APIs, customer authentication, and digital customer journeys. Strong communication, analytical, and problem-solving skills, with the ability to manage competing priorities and drive projects through delivery. Why Join Us? 401(k) Matching Plan Medical, Dental, & Vision Plans Relationship Driven Process to Find Your Best Fit 6 Paid Holidays Regular Meetings to Ensure Quality in Your Engagement How to Apply: Interested in helping shape the future of customer service technology? Apply today through Indeed! Our recruiting team will review your application and reach out if your background aligns with the opportunity. About Us: At Brooksource, relationships are the foundation of everything we do. Since 2000, we've built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company's unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs. We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions. Brooksource is a top consulting and professional services provider specializing in IT and Engineering solutions for Fortune 500 companies and the public sector. It utilizes a national network of over 25,000 consultants, local and national delivery engines, as well as strategic partnerships with industry-leading technology providers to support its customers' high-impact initiatives. EEO Statement: Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Benefits & Perks Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Job Description Company Overview: Founded in 2022, Field Medical Inc. is a medical device company advancing next-generation pulsed field ablation (PFA) technologies for the treatment of cardiac arrhythmias. Field Medical's flagship innovation, the FieldForce Ablation System, is the first contact force focal PFA catheter system designed specifically for ventricular use. By delivering brief, high-intensity electric fields to target cardiac tissue without thermal damage, the system represents a novel approach to treating some of the most challenging arrhythmias. The company's proprietary FieldBending technology enables precise and large-volume lesion creation, supporting a broad range of electrophysiology applications. About the Role: We are seeking a highly skilled and detail-oriented Sr. Systems Engineer to lead systems engineering activities across our product development efforts. This person will be responsible for engineering and scientific DHF development, guiding internal R&D projects, and leading V&V efforts across the broader development team. While this role does not include direct people management, it does require strong cross-functional leadership to drive alignment across engineering, quality, regulatory, clinical, and other partner functions. The systems engineering function is responsible for helping prepare for international submissions and ensuring compliance with FDA requirements and applicable international standards. This role encompasses project planning, technical specification development, test and test tool development, workstream coordination, tracking progress across development and engineering teams, and development of DHF and DMR records. Your Responsibilities Will Include: Understand customer needs and write specifications for the system and sub-systems. Collaborate with SMEs to define and document system architecture and top-level design. Support technical designers in their design activities and verify fit of the design to system requirements. Conduct and review scientific analysis of the system (physical, hardware, software, algorithms, sensors, etc.) and related engineering activities to validate simulations and system design. Lead cross-functional alignment to define system specifications, requirements, architecture, performance, and usability objectives. Plan and conduct system integration, proof-of-design testing, and system and sub-system verification and validation activities. Build simulations and models of system functions, and lead feasibility studies. Perform measurements, create engineering designs, develop plans, and maintain laboratory notebooks for all work. Conduct testing (bench, V&V, in vivo), develop and utilize test protocols, and generate written reports. Recommend and enforce design compliance with electrical standards for medical devices. Conduct software evaluations, reviews, and system analyses. Act as a liaison between external vendors and internal cross-functional teams. Travel to customer sites, domestic and international, to gather VOC, perform testing, and support troubleshooting activities. Communicate business-related issues or opportunities to management as appropriate. Ensure personal and company compliance with all federal, state, local, and company regulations, policies, and procedures. Perform other duties as assigned. Required Qualifications: Bachelor's degree in Mechanical Engineering, Electrical Engineering, or equivalent is required. 7+ years of engineering experience, including technology or product development responsibility in medical devices, along with at least 3 years of experience providing technical leadership on cross-functional teams. 3+ years of experience in systems engineering for multidisciplinary products involving software and hardware is required. Must know how to read schematics and use an oscilloscope and network analyzer to measure analog and digital signals Electrical circuit analysis experience- required Demonstrated ability to lead cross-functional alignment and drive execution without direct people management authority. Experience with development processes and technical documentation writing is required. Knowledge of and experience with software development and programming for tools and data analysis is required. Preferred Qualifications: Experience with design control, engineering change orders (ECO), Corrective Actions and Preventive Actions (CAPA) and software version control Experience in the medical device or the aero-space industries Knowledge of medical device electrical standards such as the IEC 60601 family of standards Location & Travel Requirements: In-Person in Carlsbad, CA Willingness to travel up to 25% The job requires to work with multiple time zones around the world and have a flexible work schedule. Field Medical, Inc. is proud to be an equal opportunity employer. We are committed to creating an inclusive and respectful workplace where everyone has the opportunity to thrive. All employment decisions, including recruitment, hiring, assignments, promotions, compensation, and other aspects of employment, are made without regard to race, color, religion, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, age, disability, veteran status, or any other protected status. At Field Medical, we believe that diverse perspectives fuel innovation-and we're proud to foster a culture where all voices are valued.
10/25/2026
Full time
Job Description Company Overview: Founded in 2022, Field Medical Inc. is a medical device company advancing next-generation pulsed field ablation (PFA) technologies for the treatment of cardiac arrhythmias. Field Medical's flagship innovation, the FieldForce Ablation System, is the first contact force focal PFA catheter system designed specifically for ventricular use. By delivering brief, high-intensity electric fields to target cardiac tissue without thermal damage, the system represents a novel approach to treating some of the most challenging arrhythmias. The company's proprietary FieldBending technology enables precise and large-volume lesion creation, supporting a broad range of electrophysiology applications. About the Role: We are seeking a highly skilled and detail-oriented Sr. Systems Engineer to lead systems engineering activities across our product development efforts. This person will be responsible for engineering and scientific DHF development, guiding internal R&D projects, and leading V&V efforts across the broader development team. While this role does not include direct people management, it does require strong cross-functional leadership to drive alignment across engineering, quality, regulatory, clinical, and other partner functions. The systems engineering function is responsible for helping prepare for international submissions and ensuring compliance with FDA requirements and applicable international standards. This role encompasses project planning, technical specification development, test and test tool development, workstream coordination, tracking progress across development and engineering teams, and development of DHF and DMR records. Your Responsibilities Will Include: Understand customer needs and write specifications for the system and sub-systems. Collaborate with SMEs to define and document system architecture and top-level design. Support technical designers in their design activities and verify fit of the design to system requirements. Conduct and review scientific analysis of the system (physical, hardware, software, algorithms, sensors, etc.) and related engineering activities to validate simulations and system design. Lead cross-functional alignment to define system specifications, requirements, architecture, performance, and usability objectives. Plan and conduct system integration, proof-of-design testing, and system and sub-system verification and validation activities. Build simulations and models of system functions, and lead feasibility studies. Perform measurements, create engineering designs, develop plans, and maintain laboratory notebooks for all work. Conduct testing (bench, V&V, in vivo), develop and utilize test protocols, and generate written reports. Recommend and enforce design compliance with electrical standards for medical devices. Conduct software evaluations, reviews, and system analyses. Act as a liaison between external vendors and internal cross-functional teams. Travel to customer sites, domestic and international, to gather VOC, perform testing, and support troubleshooting activities. Communicate business-related issues or opportunities to management as appropriate. Ensure personal and company compliance with all federal, state, local, and company regulations, policies, and procedures. Perform other duties as assigned. Required Qualifications: Bachelor's degree in Mechanical Engineering, Electrical Engineering, or equivalent is required. 7+ years of engineering experience, including technology or product development responsibility in medical devices, along with at least 3 years of experience providing technical leadership on cross-functional teams. 3+ years of experience in systems engineering for multidisciplinary products involving software and hardware is required. Must know how to read schematics and use an oscilloscope and network analyzer to measure analog and digital signals Electrical circuit analysis experience- required Demonstrated ability to lead cross-functional alignment and drive execution without direct people management authority. Experience with development processes and technical documentation writing is required. Knowledge of and experience with software development and programming for tools and data analysis is required. Preferred Qualifications: Experience with design control, engineering change orders (ECO), Corrective Actions and Preventive Actions (CAPA) and software version control Experience in the medical device or the aero-space industries Knowledge of medical device electrical standards such as the IEC 60601 family of standards Location & Travel Requirements: In-Person in Carlsbad, CA Willingness to travel up to 25% The job requires to work with multiple time zones around the world and have a flexible work schedule. Field Medical, Inc. is proud to be an equal opportunity employer. We are committed to creating an inclusive and respectful workplace where everyone has the opportunity to thrive. All employment decisions, including recruitment, hiring, assignments, promotions, compensation, and other aspects of employment, are made without regard to race, color, religion, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, age, disability, veteran status, or any other protected status. At Field Medical, we believe that diverse perspectives fuel innovation-and we're proud to foster a culture where all voices are valued.
Job Description Southern Tier Library System is accepting applications for the position of Director of Information Technology. The library system seeks an energetic candidate with a robust understanding and vision for 21st century technologies in the field of public libraries, and a passion for providing meaningful services to 48-member libraries within a team-based, cooperative library system environment. GENERAL STATEMENT OF DUTIES This is an administrative, full time, exempt, professional position charged with overall management of the Division of Information Technology. Under the general direction of the Executive Director, the Director of IT oversees successful implementation of all operations within the Division of Information Technology. Additionally, this position provides support to member libraries relative to all aspects and approaches of technology services, requiring a sound technical background including knowledge in computer systems, networking, storage systems, databases, applications, security and protecting sensitive data from external threats. ESSENTIAL FUNCTIONS OF THE POSITION Staff Leadership & Service Delivery Direct and supervise IT department staff, including the PC Deployment Technician, Systems Specialist, and Network Specialist. Assign projects, establish priorities, and monitor completion. Provide technical guidance and escalation support to staff. Coordinate IT services delivered to member libraries. Approve timesheets, benefit time, and staff scheduling. Identify staff training and professional development needs. Develop cross-training and succession coverage for critical systems. Technology Planning & Infrastructure Management Establish the organization's technology strategy and infrastructure direction. Oversee servers, virtualization, networking, cloud services, storage, backup systems, and data-center infrastructure. Plan infrastructure upgrades and replacement cycles. Ensure appropriate system capacity, availability, performance, and reliability. Design and maintain disaster-recovery and business-continuity capabilities. Ensure critical systems can be restored following equipment failure, cyber incidents, or disasters. Cybersecurity & Risk Management Establish and oversee organizational cybersecurity practices. Manage cybersecurity initiatives and grant-funded security programs. Coordinate penetration testing and vulnerability assessments. Coordinate cybersecurity requirements with the organization's cyber insurance provider. Ensure identified vulnerabilities are evaluated and remediated. Maintain appropriate security controls for servers, networks, endpoints, cloud systems, and identities. Oversee physical electronic access control systems. Budget, Procurement, Contracts & Vendors Review and approve technology purchases. Establish technology standards for organizational purchases. Evaluate technology products and services. Manage vendor relationships. Manage maintenance agreements, subscriptions, licensing, and renewals. Coordinate vendor support and escalation when required. Plan for technology lifecycle and replacement costs. Compliance, Audit & Funding Serve as an organizational subject matter expert for E-rate. Manage/coordinate E-rate filing and supporting documentation. Provide technology and security documentation for the annual financial audit. Support cyber-insurance documentation and compliance requirements. Maintain appropriate documentation demonstrating IT controls and security practices. Manage technology-related grant programs and reporting requirements. Application & Library Technology Oversight Ensure reliable operation of the Integrated Library System. Coordinate ILS maintenance, upgrades, vendor support, integrations, and infrastructure. Oversee web hosting systems and applications. Ensure appropriate administration of Microsoft 365 and other organizational cloud services. Identify opportunities for automation and systems integration. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES IT Leadership & Management Manage technical employees with different skill sets. Translate organizational needs into technology projects. Prioritize competing operational and project requirements. Delegate appropriately while maintaining accountability. Mentor technical staff and develop their capabilities. Manage vendors and technical support relationships. Evaluate technology purchases and contracts. Communicate technical issues to executive leadership, staff, libraries, auditors, vendors, and other nontechnical audiences. Enterprise Infrastructure Server virtualization. VMware environments. Enterprise server and storage infrastructure. Windows Server. Linux/Ubuntu. Active Directory. DNS, DHCP, authentication, and other core infrastructure services. LAN/WAN networking. Enterprise Wi-Fi and network management. Data-center operations. Power, environmental monitoring, UPS, and generator systems. Microsoft Cloud Services Microsoft 365 Entra ID Exchange Online Azure Identity and access management Multifactor authentication User and group administration Cloud security and permissions Cybersecurity Endpoint protection/XDR. Vulnerability management. Patch management. Penetration testing. Network security. Server hardening. Identity security. MFA and access controls. Cybersecurity incident response. Backup protection and ransomware recovery. Cyber-insurance requirements. Security risk assessment. Backup, Disaster Recovery & Business Continuity Local backups. Off-site/remote backups. Cloud backups. Backup appliances. Recovery-point and recovery-time objectives. Server and VM restoration. Disaster-recovery architecture. Backup monitoring and testing. Recovery documentation. Integrated Library Systems & Library Technology ILS architecture and administration. Library technology workflows. Server-based enterprise applications. Vendor-supported applications. APIs and system integrations. Authentication and data exchange between systems. MINIMUM QUALIFICATIONS Associate's degree in computer-oriented field, and minimum of six years of experience in a supervisory or decision-making role in Information Technology, or Bachelor's Degree in computer-oriented field and minimum of four years of experience. Commitment to professional development as demonstrated by reading, networking, and participation in continuing education opportunities. Strong commitment to providing public library support in a fast-paced work environment. Valid driver's license. EXAMPLES OF WORK Recommends Information Technology budgets, long-term capital investments, and strategic plan for technology integration, and determines project priorities and funding sources in communication with Executive Director. Participates in library system board meetings and member director meetings. Proposes, maintains and implements current IT Plan for library system. Creates and recommends policies and training for staff and member libraries and puts in place systems for implementation. Directs IT staff to implement wide-area network and server infrastructure functionality. Takes pro-active measures to ensure all network connections, servers, ILS databases, electronic messaging, etc., including software and hardware maintenance and file and server back up and replication. Coordinates library system E-rate program by certifying and submitting E-rate forms, including but not limited to 470, 471, 486, 479, 500 and PIA requests for Category 1 and Category 2 funding. Maintains communication with internet service providers. Convey System Information Technology policies to staff and member libraries. Serves as consultant to member library staff and trustees on information technology issues Prepares statistical or narrative reports as needed or required. Participates in recruitment, selection, training, and evaluation of employees. Performs other duties as assigned. ADDITIONAL DEMANDS AND WORK ENVIRONMENT Frequent travel throughout the System's region, and quarterly State-wide travel. Reasonable accommodations may be made to enable all eligible individuals to perform the essential functions. Salary & Benefits The salary range is $90,000 - $110,000 for this 37.5 hour per week salaried position and is commensurate with experience. New York State Retirement, Empire or BCBS Health Plans. Paid vacation, sick, personal and holidays based on organizational contracts. 2% salary increase upon successful completion of probationary period. Application Process Applications are due November 20, 2026. Please submit (via e-mail) a meaningful cover letter, resume . click apply for full job details
10/25/2026
Full time
Job Description Southern Tier Library System is accepting applications for the position of Director of Information Technology. The library system seeks an energetic candidate with a robust understanding and vision for 21st century technologies in the field of public libraries, and a passion for providing meaningful services to 48-member libraries within a team-based, cooperative library system environment. GENERAL STATEMENT OF DUTIES This is an administrative, full time, exempt, professional position charged with overall management of the Division of Information Technology. Under the general direction of the Executive Director, the Director of IT oversees successful implementation of all operations within the Division of Information Technology. Additionally, this position provides support to member libraries relative to all aspects and approaches of technology services, requiring a sound technical background including knowledge in computer systems, networking, storage systems, databases, applications, security and protecting sensitive data from external threats. ESSENTIAL FUNCTIONS OF THE POSITION Staff Leadership & Service Delivery Direct and supervise IT department staff, including the PC Deployment Technician, Systems Specialist, and Network Specialist. Assign projects, establish priorities, and monitor completion. Provide technical guidance and escalation support to staff. Coordinate IT services delivered to member libraries. Approve timesheets, benefit time, and staff scheduling. Identify staff training and professional development needs. Develop cross-training and succession coverage for critical systems. Technology Planning & Infrastructure Management Establish the organization's technology strategy and infrastructure direction. Oversee servers, virtualization, networking, cloud services, storage, backup systems, and data-center infrastructure. Plan infrastructure upgrades and replacement cycles. Ensure appropriate system capacity, availability, performance, and reliability. Design and maintain disaster-recovery and business-continuity capabilities. Ensure critical systems can be restored following equipment failure, cyber incidents, or disasters. Cybersecurity & Risk Management Establish and oversee organizational cybersecurity practices. Manage cybersecurity initiatives and grant-funded security programs. Coordinate penetration testing and vulnerability assessments. Coordinate cybersecurity requirements with the organization's cyber insurance provider. Ensure identified vulnerabilities are evaluated and remediated. Maintain appropriate security controls for servers, networks, endpoints, cloud systems, and identities. Oversee physical electronic access control systems. Budget, Procurement, Contracts & Vendors Review and approve technology purchases. Establish technology standards for organizational purchases. Evaluate technology products and services. Manage vendor relationships. Manage maintenance agreements, subscriptions, licensing, and renewals. Coordinate vendor support and escalation when required. Plan for technology lifecycle and replacement costs. Compliance, Audit & Funding Serve as an organizational subject matter expert for E-rate. Manage/coordinate E-rate filing and supporting documentation. Provide technology and security documentation for the annual financial audit. Support cyber-insurance documentation and compliance requirements. Maintain appropriate documentation demonstrating IT controls and security practices. Manage technology-related grant programs and reporting requirements. Application & Library Technology Oversight Ensure reliable operation of the Integrated Library System. Coordinate ILS maintenance, upgrades, vendor support, integrations, and infrastructure. Oversee web hosting systems and applications. Ensure appropriate administration of Microsoft 365 and other organizational cloud services. Identify opportunities for automation and systems integration. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES IT Leadership & Management Manage technical employees with different skill sets. Translate organizational needs into technology projects. Prioritize competing operational and project requirements. Delegate appropriately while maintaining accountability. Mentor technical staff and develop their capabilities. Manage vendors and technical support relationships. Evaluate technology purchases and contracts. Communicate technical issues to executive leadership, staff, libraries, auditors, vendors, and other nontechnical audiences. Enterprise Infrastructure Server virtualization. VMware environments. Enterprise server and storage infrastructure. Windows Server. Linux/Ubuntu. Active Directory. DNS, DHCP, authentication, and other core infrastructure services. LAN/WAN networking. Enterprise Wi-Fi and network management. Data-center operations. Power, environmental monitoring, UPS, and generator systems. Microsoft Cloud Services Microsoft 365 Entra ID Exchange Online Azure Identity and access management Multifactor authentication User and group administration Cloud security and permissions Cybersecurity Endpoint protection/XDR. Vulnerability management. Patch management. Penetration testing. Network security. Server hardening. Identity security. MFA and access controls. Cybersecurity incident response. Backup protection and ransomware recovery. Cyber-insurance requirements. Security risk assessment. Backup, Disaster Recovery & Business Continuity Local backups. Off-site/remote backups. Cloud backups. Backup appliances. Recovery-point and recovery-time objectives. Server and VM restoration. Disaster-recovery architecture. Backup monitoring and testing. Recovery documentation. Integrated Library Systems & Library Technology ILS architecture and administration. Library technology workflows. Server-based enterprise applications. Vendor-supported applications. APIs and system integrations. Authentication and data exchange between systems. MINIMUM QUALIFICATIONS Associate's degree in computer-oriented field, and minimum of six years of experience in a supervisory or decision-making role in Information Technology, or Bachelor's Degree in computer-oriented field and minimum of four years of experience. Commitment to professional development as demonstrated by reading, networking, and participation in continuing education opportunities. Strong commitment to providing public library support in a fast-paced work environment. Valid driver's license. EXAMPLES OF WORK Recommends Information Technology budgets, long-term capital investments, and strategic plan for technology integration, and determines project priorities and funding sources in communication with Executive Director. Participates in library system board meetings and member director meetings. Proposes, maintains and implements current IT Plan for library system. Creates and recommends policies and training for staff and member libraries and puts in place systems for implementation. Directs IT staff to implement wide-area network and server infrastructure functionality. Takes pro-active measures to ensure all network connections, servers, ILS databases, electronic messaging, etc., including software and hardware maintenance and file and server back up and replication. Coordinates library system E-rate program by certifying and submitting E-rate forms, including but not limited to 470, 471, 486, 479, 500 and PIA requests for Category 1 and Category 2 funding. Maintains communication with internet service providers. Convey System Information Technology policies to staff and member libraries. Serves as consultant to member library staff and trustees on information technology issues Prepares statistical or narrative reports as needed or required. Participates in recruitment, selection, training, and evaluation of employees. Performs other duties as assigned. ADDITIONAL DEMANDS AND WORK ENVIRONMENT Frequent travel throughout the System's region, and quarterly State-wide travel. Reasonable accommodations may be made to enable all eligible individuals to perform the essential functions. Salary & Benefits The salary range is $90,000 - $110,000 for this 37.5 hour per week salaried position and is commensurate with experience. New York State Retirement, Empire or BCBS Health Plans. Paid vacation, sick, personal and holidays based on organizational contracts. 2% salary increase upon successful completion of probationary period. Application Process Applications are due November 20, 2026. Please submit (via e-mail) a meaningful cover letter, resume . click apply for full job details
Job Description Job Description Description: Better Trucks. Better World. We're raising the standard for what a medium-duty truck should be - delivering vehicles, infrastructure, and support designed to work for you. About the Role The Low-Voltage Component Design Release Engineer (DRE) is responsible for the development, integration, validation, and production release of multiple electrical and electronic modules. Components may include vehicle control units, body control modules, digital displays, instrument clusters, telematics modules, ADAS integration units, gateways, and other low-voltage electronic devices used within Workhorse vehicle platforms. The DRE will manage assigned components throughout the complete automotive development lifecycle, from requirements definition and supplier sourcing through software and hardware integration, validation, production launch, and field support. Responsibilities Own the design, development, integration, validation, and release of assigned low-voltage electrical and electronic modules Develop, maintain, and refine component-level technical, functional, electrical, communication, and diagnostic requirements Define and manage module interfaces, including power, grounding, communication, inputs, outputs, and vehicle-level functionality Lead technical evaluations and support supplier selection and sourcing activities Manage supplier hardware, software, calibration, manufacturing, validation, and production-readiness activities Develop and maintain component timing plans, validation plans, release documentation, and engineering deliverables Track and report component development status, software maturity, validation progress, production readiness, risks, and open issues Review supplier designs, schematics, drawings, specifications, interface-control documents, software release notes, test reports, and technical documentation Ensure components communicate correctly with other vehicle systems and meet vehicle-level functional and diagnostic requirements Support prototype, mule, design-validation, and production-validation vehicle builds Provide on-site engineering support at prototype build locations, supplier facilities, and Workhorse manufacturing plants Lead component and vehicle-level troubleshooting, root-cause analysis, and issue resolution Support production, field-service, warranty, and customer issues involving assigned modules Ensure components meet performance, reliability, quality, safety, cybersecurity, cost, and timing requirements Drive issues to closure while coordinating activities across suppliers and internal cross-functional teams Requirements: Qualifications & Skill Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or a related engineering discipline Two to five years of engineering experience within the automotive industry Experience developing or integrating automotive electrical modules, controllers, displays, or electronic systems Understanding of vehicle electrical architectures, communication networks, and module interfaces Familiarity with automotive communication protocols such as CAN and LIN Understanding of automotive development phases, including mule, design validation, production validation, and production launch Experience managing multiple components, suppliers, and development activities simultaneously Strong technical communication, problem-solving, and project-management skills Ability to work effectively with electrical, software, mechanical, validation, manufacturing, purchasing, quality, and service teams Ability and willingness to travel to supplier engineering and manufacturing locations Why Workhorse? Lead the Future of Electric Mobility Workhorse is a leading electric vehicle company focused on delivering sustainable, purpose-built solutions that are transforming last-mile delivery and commercial transportation. Dog-Friendly Workplace We believe great ideas come from people who feel comfortable being themselves-four-legged teammates included at many of our locations. Strong, People-First Culture We foster a collaborative, respectful, and transparent culture where teams are empowered, accountability is valued, and leaders are trusted to lead. Innovation Meets Execution Workhorse combines cutting-edge technology with real-world manufacturing and operational excellence-turning innovation into vehicles on the road. Growth-Oriented Environment Join a company in an exciting phase of growth where your leadership, ideas, and results will directly shape what's next. Workhorse Group Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against based on disability.
10/25/2026
Full time
Job Description Job Description Description: Better Trucks. Better World. We're raising the standard for what a medium-duty truck should be - delivering vehicles, infrastructure, and support designed to work for you. About the Role The Low-Voltage Component Design Release Engineer (DRE) is responsible for the development, integration, validation, and production release of multiple electrical and electronic modules. Components may include vehicle control units, body control modules, digital displays, instrument clusters, telematics modules, ADAS integration units, gateways, and other low-voltage electronic devices used within Workhorse vehicle platforms. The DRE will manage assigned components throughout the complete automotive development lifecycle, from requirements definition and supplier sourcing through software and hardware integration, validation, production launch, and field support. Responsibilities Own the design, development, integration, validation, and release of assigned low-voltage electrical and electronic modules Develop, maintain, and refine component-level technical, functional, electrical, communication, and diagnostic requirements Define and manage module interfaces, including power, grounding, communication, inputs, outputs, and vehicle-level functionality Lead technical evaluations and support supplier selection and sourcing activities Manage supplier hardware, software, calibration, manufacturing, validation, and production-readiness activities Develop and maintain component timing plans, validation plans, release documentation, and engineering deliverables Track and report component development status, software maturity, validation progress, production readiness, risks, and open issues Review supplier designs, schematics, drawings, specifications, interface-control documents, software release notes, test reports, and technical documentation Ensure components communicate correctly with other vehicle systems and meet vehicle-level functional and diagnostic requirements Support prototype, mule, design-validation, and production-validation vehicle builds Provide on-site engineering support at prototype build locations, supplier facilities, and Workhorse manufacturing plants Lead component and vehicle-level troubleshooting, root-cause analysis, and issue resolution Support production, field-service, warranty, and customer issues involving assigned modules Ensure components meet performance, reliability, quality, safety, cybersecurity, cost, and timing requirements Drive issues to closure while coordinating activities across suppliers and internal cross-functional teams Requirements: Qualifications & Skill Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or a related engineering discipline Two to five years of engineering experience within the automotive industry Experience developing or integrating automotive electrical modules, controllers, displays, or electronic systems Understanding of vehicle electrical architectures, communication networks, and module interfaces Familiarity with automotive communication protocols such as CAN and LIN Understanding of automotive development phases, including mule, design validation, production validation, and production launch Experience managing multiple components, suppliers, and development activities simultaneously Strong technical communication, problem-solving, and project-management skills Ability to work effectively with electrical, software, mechanical, validation, manufacturing, purchasing, quality, and service teams Ability and willingness to travel to supplier engineering and manufacturing locations Why Workhorse? Lead the Future of Electric Mobility Workhorse is a leading electric vehicle company focused on delivering sustainable, purpose-built solutions that are transforming last-mile delivery and commercial transportation. Dog-Friendly Workplace We believe great ideas come from people who feel comfortable being themselves-four-legged teammates included at many of our locations. Strong, People-First Culture We foster a collaborative, respectful, and transparent culture where teams are empowered, accountability is valued, and leaders are trusted to lead. Innovation Meets Execution Workhorse combines cutting-edge technology with real-world manufacturing and operational excellence-turning innovation into vehicles on the road. Growth-Oriented Environment Join a company in an exciting phase of growth where your leadership, ideas, and results will directly shape what's next. Workhorse Group Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against based on disability.
A Snapshot of Your Day Join Siemens Energy's world-class large gas turbine engineering organization and help shape the future of power generation. As a Mechanical Engineer specializing in Instrumentation & Actuation Systems, you will support the development, validation, implementation, and long-term reliability of critical gas turbine systems used across Siemens Energy's advanced turbine portfolio, including the industry-leading 8000H platform. Working across product development, fleet support, manufacturing, procurement, and supplier teams, you will solve complex technical challenges that directly impact turbine performance, reliability, maintainability, and customer success. This role offers the opportunity to influence both next-generation technologies and the operational fleet while collaborating with experts across Siemens Energy's global engineering network. How You'll Make an Impact Lead technical development, integration, and lifecycle support of gas turbine instrumentation and actuation systems. Support product development initiatives, service programs, and fleet reliability efforts across multiple large gas turbine platforms. Investigate and resolve complex field and manufacturing issues through root cause analysis and implementation of corrective actions. Collaborate with cross-functional engineering teams to develop robust and reliable system solutions that improve turbine performance and serviceability. Partner with suppliers, procurement teams, and quality organizations to support component development, qualification, and continuous improvement activities. Evaluate system and component performance using engineering analysis, testing, operational data, and lessons learned. Drive technical decisions that improve safety, reliability, maintainability, and customer satisfaction. Support design reviews, risk assessments, validation activities, and engineering documentation throughout the product lifecycle. Contribute to future product enhancements, innovation initiatives, and advanced technology development programs. What You Bring Required Qualifications Bachelor's degree in Mechanical Engineering or a related engineering discipline. 8+ years of engineering experience supporting gas turbines, turbomachinery, rotating equipment, aerospace propulsion systems or industrial controls. Experience with instrumentation systems, sensors, actuators, control hardware, or related mechanical and electro-mechanical systems. Demonstrated ability to solve complex technical problems using engineering fundamentals and structured root cause methodologies. Experience working in cross-functional engineering environments supporting product development, manufacturing, service, or field operations. Strong communication and collaboration skills with the ability to influence technical decisions across teams and stakeholders. Applicants must be legally authorized to work in the United States without current or future employer-sponsored work authorization. Preferred Qualifications Experience supporting large-frame gas turbines or gas turbine auxiliary systems. Knowledge of instrumentation, actuation, control valves, sensors, or mechanical system integration. Experience with product validation, field troubleshooting, commissioning, or fleet support activities. Experience supporting supplier development, component qualification, or engineering change management processes. Knowledge of ISO 9001 or similar engineering quality-management systems. Previous experience supporting new product introduction, advanced technology development, or research and development programs. Export Control Requirement (ECC): Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. About the Team Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet. Who is Siemens Energy? At Siemens Energy, we are more than just an energy technology company. With 100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: Rewards/Benefits Career growth and development opportunities Supportive work culture Company paid Health and wellness benefits Paid Time Off and paid holidays 401K savings plan with company match Family building benefits Parental leave Jobs & Careers:
10/25/2026
Full time
A Snapshot of Your Day Join Siemens Energy's world-class large gas turbine engineering organization and help shape the future of power generation. As a Mechanical Engineer specializing in Instrumentation & Actuation Systems, you will support the development, validation, implementation, and long-term reliability of critical gas turbine systems used across Siemens Energy's advanced turbine portfolio, including the industry-leading 8000H platform. Working across product development, fleet support, manufacturing, procurement, and supplier teams, you will solve complex technical challenges that directly impact turbine performance, reliability, maintainability, and customer success. This role offers the opportunity to influence both next-generation technologies and the operational fleet while collaborating with experts across Siemens Energy's global engineering network. How You'll Make an Impact Lead technical development, integration, and lifecycle support of gas turbine instrumentation and actuation systems. Support product development initiatives, service programs, and fleet reliability efforts across multiple large gas turbine platforms. Investigate and resolve complex field and manufacturing issues through root cause analysis and implementation of corrective actions. Collaborate with cross-functional engineering teams to develop robust and reliable system solutions that improve turbine performance and serviceability. Partner with suppliers, procurement teams, and quality organizations to support component development, qualification, and continuous improvement activities. Evaluate system and component performance using engineering analysis, testing, operational data, and lessons learned. Drive technical decisions that improve safety, reliability, maintainability, and customer satisfaction. Support design reviews, risk assessments, validation activities, and engineering documentation throughout the product lifecycle. Contribute to future product enhancements, innovation initiatives, and advanced technology development programs. What You Bring Required Qualifications Bachelor's degree in Mechanical Engineering or a related engineering discipline. 8+ years of engineering experience supporting gas turbines, turbomachinery, rotating equipment, aerospace propulsion systems or industrial controls. Experience with instrumentation systems, sensors, actuators, control hardware, or related mechanical and electro-mechanical systems. Demonstrated ability to solve complex technical problems using engineering fundamentals and structured root cause methodologies. Experience working in cross-functional engineering environments supporting product development, manufacturing, service, or field operations. Strong communication and collaboration skills with the ability to influence technical decisions across teams and stakeholders. Applicants must be legally authorized to work in the United States without current or future employer-sponsored work authorization. Preferred Qualifications Experience supporting large-frame gas turbines or gas turbine auxiliary systems. Knowledge of instrumentation, actuation, control valves, sensors, or mechanical system integration. Experience with product validation, field troubleshooting, commissioning, or fleet support activities. Experience supporting supplier development, component qualification, or engineering change management processes. Knowledge of ISO 9001 or similar engineering quality-management systems. Previous experience supporting new product introduction, advanced technology development, or research and development programs. Export Control Requirement (ECC): Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. About the Team Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet. Who is Siemens Energy? At Siemens Energy, we are more than just an energy technology company. With 100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: Rewards/Benefits Career growth and development opportunities Supportive work culture Company paid Health and wellness benefits Paid Time Off and paid holidays 401K savings plan with company match Family building benefits Parental leave Jobs & Careers:
Job Description Job Description About NDi: Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas. Military Veterans Encouraged to Apply. Building a Talent Pipeline for Anticipated Contract Opportunities: Network Designs, Inc. (NDi) is building a pipeline of qualified professionals across multiple technical disciplines in anticipation of potential government contract awards. These are anticipated opportunities, not current job openings. Any future positions will be contingent upon contract award, final program requirements, and customer approval. Specific roles, responsibilities, required technologies, work locations, compensation, and anticipated start dates have not yet been determined and may vary based on program needs. Job Description: NDi is seeking Software Quality & Test Automation Engineers to support the quality, reliability, performance, and continuous improvement of modernized enterprise applications. This position supports quality engineering across the software development lifecycle, including requirements validation, automated testing, integration testing, regression testing, performance testing, defect management, and release readiness. Requirements : U.S. Citizenship is required Must be able to obtain and maintain a Public Trust clearance The work location may be remote or onsite in Washington, DC; Atlantic City, NJ; or Oklahoma City, OK. Candidates should be open to working in any of these locations Must be able to travel within U.S. Qualifications and Experience: Bachelor's degree in a related field 5+ years of software quality assurance, test engineering, performance testing, or related experience. Experience testing enterprise applications and APIs. Experience with automated testing frameworks and tools. Knowledge of Agile software development and continuous integration/delivery practices. Understanding of defect management and requirements traceability. Preferred Qualifications: Experience integrating automated testing into DevSecOps environments. Experience with Selenium, Playwright, Cypress, JMeter, Postman, SonarQube, or comparable technologies. Experience with cloud-hosted or containerized applications. Experience with accessibility and Section 508 testing. Key Responsibilities: Develop, execute, and maintain software test strategies, plans, cases, scripts, and automation. Perform functional, integration, regression, API, system, performance, load, and accessibility testing as appropriate. Develop and maintain automated test suites integrated with CI/CD pipelines. Analyze test results, defects, quality metrics, and recurring failure patterns. Verify traceability between requirements, acceptance criteria, test cases, and results. Collaborate with developers, product teams, DevSecOps engineers, and business stakeholders. Support release readiness and operational acceptance activities. Identify opportunities to increase automated testing and reduce manual testing effort. Produce quality and testing evidence supporting delivery and acceptance. Compensation and Benefits: At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job. Veterans First Commitment: As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization. Our Commitment: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Apply Now: Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!
10/24/2026
Full time
Job Description Job Description About NDi: Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas. Military Veterans Encouraged to Apply. Building a Talent Pipeline for Anticipated Contract Opportunities: Network Designs, Inc. (NDi) is building a pipeline of qualified professionals across multiple technical disciplines in anticipation of potential government contract awards. These are anticipated opportunities, not current job openings. Any future positions will be contingent upon contract award, final program requirements, and customer approval. Specific roles, responsibilities, required technologies, work locations, compensation, and anticipated start dates have not yet been determined and may vary based on program needs. Job Description: NDi is seeking Software Quality & Test Automation Engineers to support the quality, reliability, performance, and continuous improvement of modernized enterprise applications. This position supports quality engineering across the software development lifecycle, including requirements validation, automated testing, integration testing, regression testing, performance testing, defect management, and release readiness. Requirements : U.S. Citizenship is required Must be able to obtain and maintain a Public Trust clearance The work location may be remote or onsite in Washington, DC; Atlantic City, NJ; or Oklahoma City, OK. Candidates should be open to working in any of these locations Must be able to travel within U.S. Qualifications and Experience: Bachelor's degree in a related field 5+ years of software quality assurance, test engineering, performance testing, or related experience. Experience testing enterprise applications and APIs. Experience with automated testing frameworks and tools. Knowledge of Agile software development and continuous integration/delivery practices. Understanding of defect management and requirements traceability. Preferred Qualifications: Experience integrating automated testing into DevSecOps environments. Experience with Selenium, Playwright, Cypress, JMeter, Postman, SonarQube, or comparable technologies. Experience with cloud-hosted or containerized applications. Experience with accessibility and Section 508 testing. Key Responsibilities: Develop, execute, and maintain software test strategies, plans, cases, scripts, and automation. Perform functional, integration, regression, API, system, performance, load, and accessibility testing as appropriate. Develop and maintain automated test suites integrated with CI/CD pipelines. Analyze test results, defects, quality metrics, and recurring failure patterns. Verify traceability between requirements, acceptance criteria, test cases, and results. Collaborate with developers, product teams, DevSecOps engineers, and business stakeholders. Support release readiness and operational acceptance activities. Identify opportunities to increase automated testing and reduce manual testing effort. Produce quality and testing evidence supporting delivery and acceptance. Compensation and Benefits: At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job. Veterans First Commitment: As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization. Our Commitment: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Apply Now: Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!
Job Description Duration: 12+ Months Job Description: We are looking for an experienced Project Manager with strong hands-on technical expertise in Kinaxis Maestro (formerly RapidResponse), particularly in solution architecture, system integration, supply chain planning, and application support. The ideal candidate will be responsible for leading technical initiatives, designing and implementing solutions, integrating Kinaxis with SAP S/4HANA and other supply chain applications, and supporting ongoing enhancements and issue resolution. The candidate should be comfortable working closely with business stakeholders, functional teams, and IT teams to deliver scalable, reliable, and efficient supply chain planning solutions. Responsibilities: Lead technical solution design and architecture for Kinaxis Maestro/RapidResponse. Manage integrations between Kinaxis and SAP S/4HANA and other supply chain applications. Handle data modeling, system configuration, automation, and technical troubleshooting. Support application enhancements, production incidents, and root-cause analysis. Collaborate with business and IT teams to deliver technical solutions and roadmap initiatives. Coordinate technical deliverables, testing, and implementation activities. Experience: Strong hands-on experience with Kinaxis Maestro/RapidResponse. Experience in solution architecture, system integration, and application support. Knowledge of SAP S/4HANA integration and supply chain planning processes. Experience in technical leadership, issue resolution, and project delivery. Skillset: Kinaxis Maestro/RapidResponse technical expertise. SAP S/4HANA and enterprise application integration. Data modeling, configuration, automation, and troubleshooting. Supply chain planning, demand planning, supply planning, and inventory management. Technical documentation, stakeholder management, and communication. Education: Bachelor's degree in Computer Science, IT, Engineering, or a related field preferred. Additional Qualifications: Kinaxis certifications are an added advantage. Strong analytical, problem-solving, and communication skills. Ability to work effectively with business stakeholders and technical teams. Must be technically hands-on with Kinaxis, beyond general project management or functional supply chain experience. Shift Hours: 8:00AM -5:00 PM CST About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring. IND01
10/24/2026
Full time
Job Description Duration: 12+ Months Job Description: We are looking for an experienced Project Manager with strong hands-on technical expertise in Kinaxis Maestro (formerly RapidResponse), particularly in solution architecture, system integration, supply chain planning, and application support. The ideal candidate will be responsible for leading technical initiatives, designing and implementing solutions, integrating Kinaxis with SAP S/4HANA and other supply chain applications, and supporting ongoing enhancements and issue resolution. The candidate should be comfortable working closely with business stakeholders, functional teams, and IT teams to deliver scalable, reliable, and efficient supply chain planning solutions. Responsibilities: Lead technical solution design and architecture for Kinaxis Maestro/RapidResponse. Manage integrations between Kinaxis and SAP S/4HANA and other supply chain applications. Handle data modeling, system configuration, automation, and technical troubleshooting. Support application enhancements, production incidents, and root-cause analysis. Collaborate with business and IT teams to deliver technical solutions and roadmap initiatives. Coordinate technical deliverables, testing, and implementation activities. Experience: Strong hands-on experience with Kinaxis Maestro/RapidResponse. Experience in solution architecture, system integration, and application support. Knowledge of SAP S/4HANA integration and supply chain planning processes. Experience in technical leadership, issue resolution, and project delivery. Skillset: Kinaxis Maestro/RapidResponse technical expertise. SAP S/4HANA and enterprise application integration. Data modeling, configuration, automation, and troubleshooting. Supply chain planning, demand planning, supply planning, and inventory management. Technical documentation, stakeholder management, and communication. Education: Bachelor's degree in Computer Science, IT, Engineering, or a related field preferred. Additional Qualifications: Kinaxis certifications are an added advantage. Strong analytical, problem-solving, and communication skills. Ability to work effectively with business stakeholders and technical teams. Must be technically hands-on with Kinaxis, beyond general project management or functional supply chain experience. Shift Hours: 8:00AM -5:00 PM CST About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring. IND01
Job Description Looking to connect with an experienced Project Manager to support a multi-site SAP S/4HANA implementation across manufacturing plants and distribution centers. This is a great opportunity for someone who enjoys leading ERP implementations, coordinating cross-functional teams, and helping manufacturing organizations navigate large-scale system transformations. A few highlights: Role: Lead local SAP S/4HANA implementation projects including planning, execution, testing, training, deployment, and post-go-live support. Locations: Hybrid work arrangement with 3 days onsite per week at Fairlawn, OH; Auburn, IN; Halstead, KS; or Mount Pleasant, IA. Travel: Up to 50%, including extended onsite periods during implementations. Experience: Targeting candidates with 5 years of project management experience, strong SAP or broader ERP implementation background, preferably with manufacturing or supply chain exposure. Candidate Profile: Ideal candidates include SAP/ERP Project Managers, ERP Implementation Leads, Business Transformation PMs, or manufacturing operations leaders with ERP rollout experience. Technical SAP expertise is not mandatory. Visa sponsorship is not available for this role.
10/24/2026
Full time
Job Description Looking to connect with an experienced Project Manager to support a multi-site SAP S/4HANA implementation across manufacturing plants and distribution centers. This is a great opportunity for someone who enjoys leading ERP implementations, coordinating cross-functional teams, and helping manufacturing organizations navigate large-scale system transformations. A few highlights: Role: Lead local SAP S/4HANA implementation projects including planning, execution, testing, training, deployment, and post-go-live support. Locations: Hybrid work arrangement with 3 days onsite per week at Fairlawn, OH; Auburn, IN; Halstead, KS; or Mount Pleasant, IA. Travel: Up to 50%, including extended onsite periods during implementations. Experience: Targeting candidates with 5 years of project management experience, strong SAP or broader ERP implementation background, preferably with manufacturing or supply chain exposure. Candidate Profile: Ideal candidates include SAP/ERP Project Managers, ERP Implementation Leads, Business Transformation PMs, or manufacturing operations leaders with ERP rollout experience. Technical SAP expertise is not mandatory. Visa sponsorship is not available for this role.
Job Description IT Project Manager Pay Range: $65/hour to $78/hour Position Overview We are seeking an experienced IT Project Manager to lead an automation initiative focused on employee provisioning and deprovisioning processes. This project will streamline how user accounts, system access, and permissions are created, modified, and removed throughout the employee lifecycle. The ideal candidate is a well-rounded Project Manager with strong project management fundamentals, excellent communication skills, and a proven ability to drive cross-functional technology initiatives from planning through implementation. While experience with identity and access management (IAM), IT automation, or employee onboarding/offboarding processes is beneficial, the primary focus is on strong project management experience rather than deep technical expertise. Key Responsibilities Lead the planning, coordination, execution, and delivery of an IT automation initiative focused on provisioning and deprovisioning. Develop and maintain project plans, timelines, milestones, deliverables, and resource allocations. Coordinate cross-functional teams, including IT Infrastructure, Information Security, IAM, HR, and business stakeholders. Facilitate project meetings, track action items, and drive accountability across project teams. Proactively identify, manage, and escalate project risks, issues, dependencies, and roadblocks. Partner with technical teams to understand requirements, establish priorities, and ensure deliverables remain on track. Manage project scope, timelines, and stakeholder expectations while maintaining alignment with business objectives. Provide regular project status updates, communicating progress, risks, and key decisions to leadership. Support process improvements and change management efforts associated with new automated workflows. Coordinate testing, implementation, and project handoff activities to ensure successful delivery. Required Qualifications 5+ years of experience managing IT or technology-focused projects. Strong foundational project management skills, including project planning, scheduling, risk management, scope management, and stakeholder communication. Demonstrated success managing cross-functional projects involving multiple stakeholders and competing priorities. Proven ability to independently drive projects forward, establish accountability, and proactively resolve obstacles. Strong organizational skills, attention to detail, and ability to manage multiple workstreams. Excellent written and verbal communication skills, including experience providing project updates to leadership. Experience managing the full project lifecycle, from initiation and requirements gathering through implementation and closeout. Familiarity with Agile, Waterfall, or hybrid project management methodologies. Experience with project management tools such as Microsoft Project, Smartsheet, Jira, or similar platforms. Preferred Qualifications Experience managing IT automation or process improvement projects. Familiarity with identity and access management (IAM), user provisioning/deprovisioning, or access lifecycle processes. Exposure to platforms such as Active Directory, Microsoft Entra ID, Okta, or ServiceNow. Experience coordinating projects involving IT Security, Infrastructure, and HR systems. PMP certification or equivalent project management training. Ideal Candidate Profile The ideal candidate is a proactive, organized, and results-driven Project Manager who brings structure, accountability, and clear communication to complex technology initiatives. This individual should be comfortable managing technical stakeholders without needing to be the technical subject matter expert. They should have the ability to establish realistic project plans, anticipate challenges, manage competing priorities, and drive projects through successful completion. Success in this role will be driven by strong project management fundamentals, ownership, stakeholder management, and execution rather than hands-on technical expertise.
10/24/2026
Full time
Job Description IT Project Manager Pay Range: $65/hour to $78/hour Position Overview We are seeking an experienced IT Project Manager to lead an automation initiative focused on employee provisioning and deprovisioning processes. This project will streamline how user accounts, system access, and permissions are created, modified, and removed throughout the employee lifecycle. The ideal candidate is a well-rounded Project Manager with strong project management fundamentals, excellent communication skills, and a proven ability to drive cross-functional technology initiatives from planning through implementation. While experience with identity and access management (IAM), IT automation, or employee onboarding/offboarding processes is beneficial, the primary focus is on strong project management experience rather than deep technical expertise. Key Responsibilities Lead the planning, coordination, execution, and delivery of an IT automation initiative focused on provisioning and deprovisioning. Develop and maintain project plans, timelines, milestones, deliverables, and resource allocations. Coordinate cross-functional teams, including IT Infrastructure, Information Security, IAM, HR, and business stakeholders. Facilitate project meetings, track action items, and drive accountability across project teams. Proactively identify, manage, and escalate project risks, issues, dependencies, and roadblocks. Partner with technical teams to understand requirements, establish priorities, and ensure deliverables remain on track. Manage project scope, timelines, and stakeholder expectations while maintaining alignment with business objectives. Provide regular project status updates, communicating progress, risks, and key decisions to leadership. Support process improvements and change management efforts associated with new automated workflows. Coordinate testing, implementation, and project handoff activities to ensure successful delivery. Required Qualifications 5+ years of experience managing IT or technology-focused projects. Strong foundational project management skills, including project planning, scheduling, risk management, scope management, and stakeholder communication. Demonstrated success managing cross-functional projects involving multiple stakeholders and competing priorities. Proven ability to independently drive projects forward, establish accountability, and proactively resolve obstacles. Strong organizational skills, attention to detail, and ability to manage multiple workstreams. Excellent written and verbal communication skills, including experience providing project updates to leadership. Experience managing the full project lifecycle, from initiation and requirements gathering through implementation and closeout. Familiarity with Agile, Waterfall, or hybrid project management methodologies. Experience with project management tools such as Microsoft Project, Smartsheet, Jira, or similar platforms. Preferred Qualifications Experience managing IT automation or process improvement projects. Familiarity with identity and access management (IAM), user provisioning/deprovisioning, or access lifecycle processes. Exposure to platforms such as Active Directory, Microsoft Entra ID, Okta, or ServiceNow. Experience coordinating projects involving IT Security, Infrastructure, and HR systems. PMP certification or equivalent project management training. Ideal Candidate Profile The ideal candidate is a proactive, organized, and results-driven Project Manager who brings structure, accountability, and clear communication to complex technology initiatives. This individual should be comfortable managing technical stakeholders without needing to be the technical subject matter expert. They should have the ability to establish realistic project plans, anticipate challenges, manage competing priorities, and drive projects through successful completion. Success in this role will be driven by strong project management fundamentals, ownership, stakeholder management, and execution rather than hands-on technical expertise.
Job Description Agile Program Manager The Agile Program Manager is responsible for driving end-to-end delivery of a complex technology platform across multiple Agile teams. This role owns the integrated program roadmap, coordinates cross-team execution, manages dependencies and risks, and ensures predictable delivery across platform, infrastructure, security, and product teams. Key Responsibilities Own and maintain the integrated platform roadmap, including epics, features, technical enablers, releases, milestones, and cross-team dependencies. Lead Agile Release Train planning and execution across multiple Scrum teams, including PI Planning, Scrum of Scrums, dependency management, risk reviews, and release readiness. Establish a consistent delivery cadence across distributed teams, time zones, and technical functions. Manage program timelines, risks, costs, impediments, decisions, and overall delivery outcomes. Serve as the primary coordination point across business sponsors, architecture, security, engineering, platform operations, and platform consumers. Translate business and enterprise constraints into actionable delivery decisions and communicate technical trade-offs in clear, executive-ready language. Maintain visibility into program decisions, actions, owners, dependencies, and commitments. Track and report key delivery and platform performance metrics, including planned vs. completed work, throughput, cycle time, defects, test results, environment stability, deployment frequency, change-failure rates, adoption, incident trends, and intake-to-production cycle time. Monitor platform readiness, including documentation, API readiness, evaluation results, consumer onboarding, adoption, and cost per workload. Communicate program health, delivery progress, risks, dependencies, decisions, and impediments to senior leadership and key stakeholders. Success in this role requires strong Agile program leadership, cross-functional coordination, executive communication, dependency and risk management, and the ability to drive predictable delivery across complex technology environments.
10/24/2026
Full time
Job Description Agile Program Manager The Agile Program Manager is responsible for driving end-to-end delivery of a complex technology platform across multiple Agile teams. This role owns the integrated program roadmap, coordinates cross-team execution, manages dependencies and risks, and ensures predictable delivery across platform, infrastructure, security, and product teams. Key Responsibilities Own and maintain the integrated platform roadmap, including epics, features, technical enablers, releases, milestones, and cross-team dependencies. Lead Agile Release Train planning and execution across multiple Scrum teams, including PI Planning, Scrum of Scrums, dependency management, risk reviews, and release readiness. Establish a consistent delivery cadence across distributed teams, time zones, and technical functions. Manage program timelines, risks, costs, impediments, decisions, and overall delivery outcomes. Serve as the primary coordination point across business sponsors, architecture, security, engineering, platform operations, and platform consumers. Translate business and enterprise constraints into actionable delivery decisions and communicate technical trade-offs in clear, executive-ready language. Maintain visibility into program decisions, actions, owners, dependencies, and commitments. Track and report key delivery and platform performance metrics, including planned vs. completed work, throughput, cycle time, defects, test results, environment stability, deployment frequency, change-failure rates, adoption, incident trends, and intake-to-production cycle time. Monitor platform readiness, including documentation, API readiness, evaluation results, consumer onboarding, adoption, and cost per workload. Communicate program health, delivery progress, risks, dependencies, decisions, and impediments to senior leadership and key stakeholders. Success in this role requires strong Agile program leadership, cross-functional coordination, executive communication, dependency and risk management, and the ability to drive predictable delivery across complex technology environments.
Job Description Job Description Hardware Systems Engineer Position Summary Our client, a company focused on the design, engineering, sales, and support of telemetry data systems and mission-critical communications solutions, is seeking an experienced Hardware (HW) Systems Engineer to join its Product Engineering Team. This role develops hardware-based product solutions focused on telemetry and electronic communications technologies. Employment Type Full-Time / Regular US CITIENSHIP REQUIRED Key Responsibilities Develop hardware design specifications based on requirements or concept sketches. Perform technical planning, circuit-level design, implementation, verification, and formal acceptance and production testing. Perform system-level analysis through all phases of the product design cycle: concept, design, fabrication, test, installation, operation, and maintenance. Convert customer or product requirements into solutions that account for technical, schedule, and cost constraints. Perform functional analysis, timing analysis, detailed trade studies, requirements allocation, and interface definition to address customer requirements. Lead and actively participate in hardware design, including architecture planning, functional block diagrams, state diagrams, and schematics. Perform design analysis, including circuit modeling and simulation, FPGA simulations, signal integrity modeling, power analysis, failure mode analysis, and manufacturability analysis. Support implementation of the design, including oversight of layout, support of first article procurement, and debug of the first article build. Write and review design, release, and support documentation, including design review documents, production manuals, interface control documents, and test procedures. Coordinate actively with other departments for system integration, software integration, testing, and production throughout the design effort. Support co-worker development efforts and solicit assistance when necessary or appropriate. Provide maintenance support for existing products, including enhancements, parts obsolescence, and corrective actions. Execute tasks in accordance with QMS processes and procedures. Required Qualifications 7+ years of relevant hardware engineering experience. Knowledge of PCI Express, DDR, or other high-speed interfaces, preferably with practical experience. Knowledge of Ethernet down to the physical layer, preferably with practical experience. Knowledge of basic serial communication interfaces such as I2C and USB, preferably with practical experience. Knowledge of SoC FPGA design, preferably with practical experience. Experience with design and debug of HDL coding (VHDL, Verilog/System Verilog) targeting communication signal processing and low-latency processing. Good understanding of practical techniques for noise reduction/control and electrical susceptibility immunity. Successful track record of completed design efforts. Proficiency with simulation tools such as Riviera Pro, Active-HDL, Questa, or VCS; MATLAB; FPGA implementation tools such as Quartus Prime and AMD-Xilinx Vivado/Vitis; Cadence; PSPICE; and MS Office. Proficiency with classic hardware lab tools such as network analyzers, spectrum analyzers, oscilloscopes, logic analyzers, and function generators. U.S. citizenship required. Must be able to qualify for security clearance (not required immediately). Preferred Qualifications Expert knowledge of hardware technologies with 7 years of relevant industry experience. Experience dealing with timing constraints and closing timing on FPGA designs. Familiarity with basic DSP functional blocks such as filtering and FFT. Prior experience performing high-speed signal integrity analysis. Experience with RF design and debug techniques. Exposure to and experience with EMC/EMI and environmental qualification processes. Scripting capabilities such as Python for debug tools and testing. Education 4-year Bachelor's degree in Electrical Engineering (BSEE) required- Master's degree in Electrical Engineering (MSEE) preferred. A 4-year Bachelor's degree in a related technical discipline, such as Computer Engineering, will also be considered. Location : Hollywood, Maryland. Compensation & Benefits $130,000 - $155,000 annually About Lean Synergy Solutions Lean Synergy Solutions is a Veteran-owned and operated recruiting firm that specializes in aligning top-tier talent with high-impact roles across a variety of industries. Our team, consisting of military veterans and industry specialists, brings a mission-driven approach to workforce solutions. Focused on placing skilled professionals in key roles, we help organizations navigate transformation with precision. We are committed to supporting transitioning service members, veterans, military spouses, and civilian professionals by providing access to meaningful, long-term career opportunities in government, public, and private sector positions. You should be proficient in: Electrical Schematics Troubleshooting Skills PCB Assembly (Printed Circuit Board Assembly) PCB Components (Printed Circuit Board Components) Electrical / Electronic Systems Electrical Schematic Reading Avionics Systems Engineering Degree
10/24/2026
Full time
Job Description Job Description Hardware Systems Engineer Position Summary Our client, a company focused on the design, engineering, sales, and support of telemetry data systems and mission-critical communications solutions, is seeking an experienced Hardware (HW) Systems Engineer to join its Product Engineering Team. This role develops hardware-based product solutions focused on telemetry and electronic communications technologies. Employment Type Full-Time / Regular US CITIENSHIP REQUIRED Key Responsibilities Develop hardware design specifications based on requirements or concept sketches. Perform technical planning, circuit-level design, implementation, verification, and formal acceptance and production testing. Perform system-level analysis through all phases of the product design cycle: concept, design, fabrication, test, installation, operation, and maintenance. Convert customer or product requirements into solutions that account for technical, schedule, and cost constraints. Perform functional analysis, timing analysis, detailed trade studies, requirements allocation, and interface definition to address customer requirements. Lead and actively participate in hardware design, including architecture planning, functional block diagrams, state diagrams, and schematics. Perform design analysis, including circuit modeling and simulation, FPGA simulations, signal integrity modeling, power analysis, failure mode analysis, and manufacturability analysis. Support implementation of the design, including oversight of layout, support of first article procurement, and debug of the first article build. Write and review design, release, and support documentation, including design review documents, production manuals, interface control documents, and test procedures. Coordinate actively with other departments for system integration, software integration, testing, and production throughout the design effort. Support co-worker development efforts and solicit assistance when necessary or appropriate. Provide maintenance support for existing products, including enhancements, parts obsolescence, and corrective actions. Execute tasks in accordance with QMS processes and procedures. Required Qualifications 7+ years of relevant hardware engineering experience. Knowledge of PCI Express, DDR, or other high-speed interfaces, preferably with practical experience. Knowledge of Ethernet down to the physical layer, preferably with practical experience. Knowledge of basic serial communication interfaces such as I2C and USB, preferably with practical experience. Knowledge of SoC FPGA design, preferably with practical experience. Experience with design and debug of HDL coding (VHDL, Verilog/System Verilog) targeting communication signal processing and low-latency processing. Good understanding of practical techniques for noise reduction/control and electrical susceptibility immunity. Successful track record of completed design efforts. Proficiency with simulation tools such as Riviera Pro, Active-HDL, Questa, or VCS; MATLAB; FPGA implementation tools such as Quartus Prime and AMD-Xilinx Vivado/Vitis; Cadence; PSPICE; and MS Office. Proficiency with classic hardware lab tools such as network analyzers, spectrum analyzers, oscilloscopes, logic analyzers, and function generators. U.S. citizenship required. Must be able to qualify for security clearance (not required immediately). Preferred Qualifications Expert knowledge of hardware technologies with 7 years of relevant industry experience. Experience dealing with timing constraints and closing timing on FPGA designs. Familiarity with basic DSP functional blocks such as filtering and FFT. Prior experience performing high-speed signal integrity analysis. Experience with RF design and debug techniques. Exposure to and experience with EMC/EMI and environmental qualification processes. Scripting capabilities such as Python for debug tools and testing. Education 4-year Bachelor's degree in Electrical Engineering (BSEE) required- Master's degree in Electrical Engineering (MSEE) preferred. A 4-year Bachelor's degree in a related technical discipline, such as Computer Engineering, will also be considered. Location : Hollywood, Maryland. Compensation & Benefits $130,000 - $155,000 annually About Lean Synergy Solutions Lean Synergy Solutions is a Veteran-owned and operated recruiting firm that specializes in aligning top-tier talent with high-impact roles across a variety of industries. Our team, consisting of military veterans and industry specialists, brings a mission-driven approach to workforce solutions. Focused on placing skilled professionals in key roles, we help organizations navigate transformation with precision. We are committed to supporting transitioning service members, veterans, military spouses, and civilian professionals by providing access to meaningful, long-term career opportunities in government, public, and private sector positions. You should be proficient in: Electrical Schematics Troubleshooting Skills PCB Assembly (Printed Circuit Board Assembly) PCB Components (Printed Circuit Board Components) Electrical / Electronic Systems Electrical Schematic Reading Avionics Systems Engineering Degree
Job Description Join the Team Modernizing Medicine: At ModMed , we're not just building software-we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. A Culture of Excellence When You Join ModMed, You're Joining An Award-winning Team Recognized For Innovation And Employee Satisfaction. From Our Global Headquarters In Boca Raton Florida, And Extensive Employee Base In Hyderabad India, We Are a Team Of 4,500+ Passionate Problem-solvers On a Mission To Increase Medical Practice Success And Improve Patient Outcomes Consistently ranked as a Top Place to Work 2025 Globee Business Awards: Gold Globee for "Technology Team of the Year" 2025 Black Book Awards: Ranked EHR in 11 Specialties Florida Venture Forum: Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started. Ready to modernize medicine with us? About the Role: We are seeking a Software Engineering Manager to lead a high-performing engineering team driving our enterprise Identity & Access Management (IAM) platform. In this role, you will balance technical leadership, team management, and operational execution-ensuring our central authentication, single sign-on (SSO), and infrastructure automation deliver high performance, strict SLA adherence, and bulletproof security. While a background in IAM or security infrastructure is a major advantage, we value strong technical fundamentals, deep architectural acumen, exceptional organization, and a fast-learning mindset above all. You will work closely with our Technical Product Owner and Staff Engineer, diving deep into our platform functionality, actively participating in acceptance testing, and ensuring high-quality software delivery. What You'll Do: People & Team Leadership: Lead, mentor, and grow a team of engineers. Foster a culture of technical excellence, continuous learning, accountability, and psychological safety. Deep Product & Quality Ownership: Dive deep into our identity services and Keycloak extensions to thoroughly understand feature workflows and business logic. Actively assist with user acceptance testing (UAT) and quality validation before releases. Architectural Oversight & Challenge: Participate in design reviews and technical discussions-evaluating system trade-offs, keeping up with senior engineers, and challenging architectural assumptions to ensure scalable, resilient design. Testing & CI/CD Standards: Drive a strong culture of automated testing (unit, integration, and end-to-end) and robust CI/CD practices to ensure reliable, zero-downtime deployment pipelines. Engineering Execution & Delivery: Partner with the Technical Product Owner to drive delivery schedules, manage engineering velocity, unblock team members, and navigate technical dependencies. SLA & Performance Focus: Establish and track operational metrics to ensure our platform consistently meets or exceeds strict uptime and latency SLAs. AI-Accelerated Leadership: Encourage and guide the team in adopting AI-driven software development tools (e.g., Claude Code, LLM-based testing automation) to boost engineering efficiency and quality. Cross-Functional Collaboration: Partner with Security, Compliance, and Product leadership to ensure alignment on security standards and platform delivery goals. What We're Looking For: Experience: 3+ years of engineering management experience leading backend or platform software development teams, backed by 5+ years of hands-on software development experience. Strong Technical & Architectural Foundation: Solid background in object-oriented language design and backend systems (experience in Java or C# is a strong plus). Must possess strong software architectural knowledge to guide design decisions and challenge technical approaches. Testing & CI/CD Literacy: Deep understanding of modern software testing methodologies, automated test frameworks, and modern CI/CD deployment workflows. Product Depth & Hands-On QA Mindset: Willingness to roll up your sleeves, learn the intricacies of our products, and actively engage in acceptance testing to maintain a high bar for release quality. Organizational Excellence: Exceptional track record of managing competing priorities, planning capacity, and keeping complex technical initiatives organized and on schedule. Fast Learner: Proven ability to rapidly ramp up on complex technical subdomains (such as identity protocols, authorization models, or security infrastructure). Communication & Collaboration: Excellent written and verbal communication skills, capable of translating engineering updates to leadership and advocating for your team's needs. Nice-to-Haves / Strong Pluses: Prior background as a Software Architect or Lead Engineer. Experience with continuous process improvement informed by data, particularly using Kanban or Agile metrics. Proven track record of driving engineering teams to meet and exceed operational SLAs. Prior exposure to Identity & Access Management (IAM), OAuth 2.0, OIDC, SAML, or Keycloak environments. Experience with cloud-native deployment practices, containers, and infrastructure-as-code concepts (Kubernetes, Helm, Terraform, ArgoCD). Experience promoting AI developer tool adoption within an engineering organization. ModMed Benefits Highlight : At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING : ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
10/24/2026
Full time
Job Description Join the Team Modernizing Medicine: At ModMed , we're not just building software-we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. A Culture of Excellence When You Join ModMed, You're Joining An Award-winning Team Recognized For Innovation And Employee Satisfaction. From Our Global Headquarters In Boca Raton Florida, And Extensive Employee Base In Hyderabad India, We Are a Team Of 4,500+ Passionate Problem-solvers On a Mission To Increase Medical Practice Success And Improve Patient Outcomes Consistently ranked as a Top Place to Work 2025 Globee Business Awards: Gold Globee for "Technology Team of the Year" 2025 Black Book Awards: Ranked EHR in 11 Specialties Florida Venture Forum: Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started. Ready to modernize medicine with us? About the Role: We are seeking a Software Engineering Manager to lead a high-performing engineering team driving our enterprise Identity & Access Management (IAM) platform. In this role, you will balance technical leadership, team management, and operational execution-ensuring our central authentication, single sign-on (SSO), and infrastructure automation deliver high performance, strict SLA adherence, and bulletproof security. While a background in IAM or security infrastructure is a major advantage, we value strong technical fundamentals, deep architectural acumen, exceptional organization, and a fast-learning mindset above all. You will work closely with our Technical Product Owner and Staff Engineer, diving deep into our platform functionality, actively participating in acceptance testing, and ensuring high-quality software delivery. What You'll Do: People & Team Leadership: Lead, mentor, and grow a team of engineers. Foster a culture of technical excellence, continuous learning, accountability, and psychological safety. Deep Product & Quality Ownership: Dive deep into our identity services and Keycloak extensions to thoroughly understand feature workflows and business logic. Actively assist with user acceptance testing (UAT) and quality validation before releases. Architectural Oversight & Challenge: Participate in design reviews and technical discussions-evaluating system trade-offs, keeping up with senior engineers, and challenging architectural assumptions to ensure scalable, resilient design. Testing & CI/CD Standards: Drive a strong culture of automated testing (unit, integration, and end-to-end) and robust CI/CD practices to ensure reliable, zero-downtime deployment pipelines. Engineering Execution & Delivery: Partner with the Technical Product Owner to drive delivery schedules, manage engineering velocity, unblock team members, and navigate technical dependencies. SLA & Performance Focus: Establish and track operational metrics to ensure our platform consistently meets or exceeds strict uptime and latency SLAs. AI-Accelerated Leadership: Encourage and guide the team in adopting AI-driven software development tools (e.g., Claude Code, LLM-based testing automation) to boost engineering efficiency and quality. Cross-Functional Collaboration: Partner with Security, Compliance, and Product leadership to ensure alignment on security standards and platform delivery goals. What We're Looking For: Experience: 3+ years of engineering management experience leading backend or platform software development teams, backed by 5+ years of hands-on software development experience. Strong Technical & Architectural Foundation: Solid background in object-oriented language design and backend systems (experience in Java or C# is a strong plus). Must possess strong software architectural knowledge to guide design decisions and challenge technical approaches. Testing & CI/CD Literacy: Deep understanding of modern software testing methodologies, automated test frameworks, and modern CI/CD deployment workflows. Product Depth & Hands-On QA Mindset: Willingness to roll up your sleeves, learn the intricacies of our products, and actively engage in acceptance testing to maintain a high bar for release quality. Organizational Excellence: Exceptional track record of managing competing priorities, planning capacity, and keeping complex technical initiatives organized and on schedule. Fast Learner: Proven ability to rapidly ramp up on complex technical subdomains (such as identity protocols, authorization models, or security infrastructure). Communication & Collaboration: Excellent written and verbal communication skills, capable of translating engineering updates to leadership and advocating for your team's needs. Nice-to-Haves / Strong Pluses: Prior background as a Software Architect or Lead Engineer. Experience with continuous process improvement informed by data, particularly using Kanban or Agile metrics. Proven track record of driving engineering teams to meet and exceed operational SLAs. Prior exposure to Identity & Access Management (IAM), OAuth 2.0, OIDC, SAML, or Keycloak environments. Experience with cloud-native deployment practices, containers, and infrastructure-as-code concepts (Kubernetes, Helm, Terraform, ArgoCD). Experience promoting AI developer tool adoption within an engineering organization. ModMed Benefits Highlight : At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING : ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
Job Description About CLS: CLS is the trusted party at the centre of the global FX ecosystem. Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective. Trillions of dollars' worth of currency flows through our systems each day. Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world's most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so clients can put their capital and resources to better use. CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle - whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market. Job information: Functional title - Cyber & Network Security Engineer Department - CISO Corporate level - Vice President Report to - Cyber & Network Security Engineering Lead Location - Iselin, New Jersey. On Site 2 days per week. Expected full-time salary range between $170,000 - $190,000 + variable compensation + 401(k) match + benefits. Note: Disclosure as required by NY Pay Transparency Law of the expected salary compensation range for this role. What you will be doing: The Vice President (VP), Security Engineering is a senior technical engineering role responsible for leading the deployment, automation, and operational support of enterprise security platforms and controls. Ideally the candidate will have AWS cloud infrastructure security tooling integration, security automation experience. This role requires a hands-on engineer who can build and deploy AWS-based environments to evaluate, test, and design and operationalize new security technologies and engineer off the shelf security tools. They will lead and mentor the junior engineers. Curiosity to learn, get stuck in and get things delivered. Key Responsibilities: Security Engineering & Tool Deployment Design, build and configuring and maintain enterprise security platforms and services. Have experience with some or all the following products Splunk Enterprise / Splunk Cloud Forcepoint Web Security Forcepoint Email Security & DLP Zscaler DLP and Internet Access Microsoft Purview DLP Qualys VMDR Crowdstrike Faclon Additional threat detection, monitoring, and data protection technologies. Troubleshoot platform, infrastructure, and integration issues across security ecosystems. Work with infrastructure engineering on infrastructure deliverables ensuring that security is engineered into their solutions. Provide senior leadership and guidance to the wider engineering community. AWS Infrastructure Engineering Help build and manage AWS environments used for proof-of-concepts, product evaluation, security testing, and production deployments. Develop repeatable Infrastructure-as-Code (IaC) capabilities for rapid deployment of security tooling. Engineer secure cloud architectures incorporating: EC2 VPCs Security Groups IAM Route53 S3 Lambda CloudWatch GuardDuty AWS Organizations Support secure cloud adoption initiatives and platform modernization programs. Security Automation & Development Develop automation solutions using Python to reduce operational overhead and improve security effectiveness. Create and maintain scripts, APIs, orchestration workflows, and automation frameworks for: Security tool deployment Configuration management Monitoring and alerting Compliance validation Asset discovery Data collection and reporting Integrate security tooling with enterprise workflows and operational platforms. Security Monitoring & Detection Engineering Design and implement security monitoring use cases. On board new log sources. Develop Splunk searches, correlation rules, dashboards, and reporting capabilities. Improve threat detection coverage through security telemetry integration and log onboarding. Partner with Cyber Defense teams to improve detection engineering and incident response capabilities. Data Protection Engineering Deploy and manage enterprise Data Loss Prevention (DLP) solutions. Configure and optimize: Forcepoint DLP Microsoft Purview DLP Zscaler DLP Work with data owners and security architects to implement controls protecting sensitive information. Technical Leadership Collaborate closely senior engineers and architects to deliver secure-by-design solutions. Support security technology roadmaps and strategic initiatives. Experience 5+ years of experience in Security Engineering, Cloud Security Engineering, or Infrastructure Security. Experience mentoring and leading junior engineers. Experience working across engineering and architecture groups to deliver solutions that are secure from the ground up. Experience building and deploying AWS environments from the ground up. Hands-on experience onboarding, configuring, and operating enterprise security platforms. Strong experience automating security operations using Python. Experience supporting security technology evaluations, proof-of-concepts, and production rollouts. Technical Skills: Cloud & Infrastructure AWS (preferred) Infrastructure-as-Code concepts Linux and Windows administration Networking fundamentals (TCP/IP, DNS, HTTP/S, Routing, Proxies) Security Technologies (all not essential but desirable) Splunk Forcepoint Web Security Forcepoint DLP Forcepoint Email Security Zscaler DLP Microsoft Purview DLP Qualys VMDR SIEM, Endpoint Detection & Response (EDR), DLP, and Vulnerability Management technologies Ansible SCCM Development & Automation SPL Python REST APIs Automation frameworks Scripting and orchestration CI/CD concepts Desirable Qualifications AWS Solutions Architect, Security Specialty, or equivalent certification. Splunk Power User, Admin, or Architect certification. CrowdStrike Certified Falcon Administrator. Experience with Terraform or CloudFormation. Key Competencies Troubleshooting and problem-solving skills. Strong engineering mindset with a passion for automation. Strong desire to learn new technologies. Success Measures Engineering and onboarding of security technologies. Increased automation and reduction in manual operational effort. Improved security monitoring and detection capabilities. Stable, scalable, and secure AWS-hosted security infrastructure. Successful delivery of security engineering initiatives aligned with business and security objectives. What we're looking for: Experience in security engineering / cyber engineering in complex, regulated environments (markets technology / investment banking / FMI strongly preferred). Proven delivery of large-scale security platforms end-to-end (design build run), including multi-system integration. Engineering mindset: able to go deep on architecture, automation, telemetry, and operational resilience. Strategic thinker with the ability to translate vision into execution. Strong communicator and collaborative who can work across the organization. Data-driven and outcome-focused, with a bias toward measurable security improvements. Comfortable operating in fast-paced, evolving environments. Professional qualifications / certifications: Experience in security engineering (5+ years) Experience in: Working in highly regulated operations and complex organizational structures. Reporting to senior leadership supporting executive level decision-making and prioritization. Engaging in complex governance, contributing to multi-layered committees or forums. Understand, interpret and apply regulatory requirements, compliance and industry standards. Our commitment to employees: We are a small company with a big mandate, so every person is essential to our success. We are also committed to employing and retaining the most talented and dedicated people. What makes us interesting goes beyond our competitive salaries and great benefits. Our work environment is designed around quality outcomes, not output. The FX market would cease to function without our services, and we take pride in being responsible for keeping it running smoothly. We are different from other financial institutions in that we have a flatter and more transparent structure, with accessible leadership. You will be seen, heard and empowered to develop your career. We are a purpose-driven organization, with an inclusive culture that focuses on doing what is right. The well-being of our people is as important to us as the resilience of our systems . click apply for full job details
10/24/2026
Full time
Job Description About CLS: CLS is the trusted party at the centre of the global FX ecosystem. Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective. Trillions of dollars' worth of currency flows through our systems each day. Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world's most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so clients can put their capital and resources to better use. CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle - whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market. Job information: Functional title - Cyber & Network Security Engineer Department - CISO Corporate level - Vice President Report to - Cyber & Network Security Engineering Lead Location - Iselin, New Jersey. On Site 2 days per week. Expected full-time salary range between $170,000 - $190,000 + variable compensation + 401(k) match + benefits. Note: Disclosure as required by NY Pay Transparency Law of the expected salary compensation range for this role. What you will be doing: The Vice President (VP), Security Engineering is a senior technical engineering role responsible for leading the deployment, automation, and operational support of enterprise security platforms and controls. Ideally the candidate will have AWS cloud infrastructure security tooling integration, security automation experience. This role requires a hands-on engineer who can build and deploy AWS-based environments to evaluate, test, and design and operationalize new security technologies and engineer off the shelf security tools. They will lead and mentor the junior engineers. Curiosity to learn, get stuck in and get things delivered. Key Responsibilities: Security Engineering & Tool Deployment Design, build and configuring and maintain enterprise security platforms and services. Have experience with some or all the following products Splunk Enterprise / Splunk Cloud Forcepoint Web Security Forcepoint Email Security & DLP Zscaler DLP and Internet Access Microsoft Purview DLP Qualys VMDR Crowdstrike Faclon Additional threat detection, monitoring, and data protection technologies. Troubleshoot platform, infrastructure, and integration issues across security ecosystems. Work with infrastructure engineering on infrastructure deliverables ensuring that security is engineered into their solutions. Provide senior leadership and guidance to the wider engineering community. AWS Infrastructure Engineering Help build and manage AWS environments used for proof-of-concepts, product evaluation, security testing, and production deployments. Develop repeatable Infrastructure-as-Code (IaC) capabilities for rapid deployment of security tooling. Engineer secure cloud architectures incorporating: EC2 VPCs Security Groups IAM Route53 S3 Lambda CloudWatch GuardDuty AWS Organizations Support secure cloud adoption initiatives and platform modernization programs. Security Automation & Development Develop automation solutions using Python to reduce operational overhead and improve security effectiveness. Create and maintain scripts, APIs, orchestration workflows, and automation frameworks for: Security tool deployment Configuration management Monitoring and alerting Compliance validation Asset discovery Data collection and reporting Integrate security tooling with enterprise workflows and operational platforms. Security Monitoring & Detection Engineering Design and implement security monitoring use cases. On board new log sources. Develop Splunk searches, correlation rules, dashboards, and reporting capabilities. Improve threat detection coverage through security telemetry integration and log onboarding. Partner with Cyber Defense teams to improve detection engineering and incident response capabilities. Data Protection Engineering Deploy and manage enterprise Data Loss Prevention (DLP) solutions. Configure and optimize: Forcepoint DLP Microsoft Purview DLP Zscaler DLP Work with data owners and security architects to implement controls protecting sensitive information. Technical Leadership Collaborate closely senior engineers and architects to deliver secure-by-design solutions. Support security technology roadmaps and strategic initiatives. Experience 5+ years of experience in Security Engineering, Cloud Security Engineering, or Infrastructure Security. Experience mentoring and leading junior engineers. Experience working across engineering and architecture groups to deliver solutions that are secure from the ground up. Experience building and deploying AWS environments from the ground up. Hands-on experience onboarding, configuring, and operating enterprise security platforms. Strong experience automating security operations using Python. Experience supporting security technology evaluations, proof-of-concepts, and production rollouts. Technical Skills: Cloud & Infrastructure AWS (preferred) Infrastructure-as-Code concepts Linux and Windows administration Networking fundamentals (TCP/IP, DNS, HTTP/S, Routing, Proxies) Security Technologies (all not essential but desirable) Splunk Forcepoint Web Security Forcepoint DLP Forcepoint Email Security Zscaler DLP Microsoft Purview DLP Qualys VMDR SIEM, Endpoint Detection & Response (EDR), DLP, and Vulnerability Management technologies Ansible SCCM Development & Automation SPL Python REST APIs Automation frameworks Scripting and orchestration CI/CD concepts Desirable Qualifications AWS Solutions Architect, Security Specialty, or equivalent certification. Splunk Power User, Admin, or Architect certification. CrowdStrike Certified Falcon Administrator. Experience with Terraform or CloudFormation. Key Competencies Troubleshooting and problem-solving skills. Strong engineering mindset with a passion for automation. Strong desire to learn new technologies. Success Measures Engineering and onboarding of security technologies. Increased automation and reduction in manual operational effort. Improved security monitoring and detection capabilities. Stable, scalable, and secure AWS-hosted security infrastructure. Successful delivery of security engineering initiatives aligned with business and security objectives. What we're looking for: Experience in security engineering / cyber engineering in complex, regulated environments (markets technology / investment banking / FMI strongly preferred). Proven delivery of large-scale security platforms end-to-end (design build run), including multi-system integration. Engineering mindset: able to go deep on architecture, automation, telemetry, and operational resilience. Strategic thinker with the ability to translate vision into execution. Strong communicator and collaborative who can work across the organization. Data-driven and outcome-focused, with a bias toward measurable security improvements. Comfortable operating in fast-paced, evolving environments. Professional qualifications / certifications: Experience in security engineering (5+ years) Experience in: Working in highly regulated operations and complex organizational structures. Reporting to senior leadership supporting executive level decision-making and prioritization. Engaging in complex governance, contributing to multi-layered committees or forums. Understand, interpret and apply regulatory requirements, compliance and industry standards. Our commitment to employees: We are a small company with a big mandate, so every person is essential to our success. We are also committed to employing and retaining the most talented and dedicated people. What makes us interesting goes beyond our competitive salaries and great benefits. Our work environment is designed around quality outcomes, not output. The FX market would cease to function without our services, and we take pride in being responsible for keeping it running smoothly. We are different from other financial institutions in that we have a flatter and more transparent structure, with accessible leadership. You will be seen, heard and empowered to develop your career. We are a purpose-driven organization, with an inclusive culture that focuses on doing what is right. The well-being of our people is as important to us as the resilience of our systems . click apply for full job details
Job Description Job Description Software Tester Who We Are: ThinkTek LLC is a fast-growing Certified SBA 8(a) and Service-Disabled Veteran-Owned Small Business (SDVOSB) company. We specialize in providing management and technology consulting services to support the business and technology modernization efforts of the Federal Government. ThinkTek was formed with the specific purpose of providing its clients a tailored solution around Program & Project Management, Strategic Planning, and IT Operations. Position Description: ThinkTek is seeking a motivated Mid-Level Software Tester to join our team supporting federal programs. The ideal candidate will have hands-on experience with User Acceptance Testing (UAT) and Government Acceptance Testing (GAT), ensuring software solutions meet both end-user needs and contractual requirements. This role requires strong analytical skills, attention to detail, and the ability to collaborate with business analysts, developers, and government stakeholders in a structured testing environment. Key Responsibilities: Testing and Validation Support Develop, execute, and document test cases, scripts, and scenarios for functional, UAT, and GAT activities. Coordinate with end users, product owners, and government stakeholders to validate system functionality against business requirements. Track, log, and report defects, ensuring timely resolution and retesting. Participate in test planning sessions, requirement reviews, and sprint ceremonies (Agile/SAFe environments). Support development of UAT/GAT acceptance criteria and ensure traceability to requirements. Prepare test reports, metrics, and other documentation for submission to project leadership and government stakeholders to manage progression of testing efforts. Contribute to continuous improvement of testing processes, tools, and documentation. Assist in evaluating and documenting current and future state business processes using process mapping and workflow analysis. Stakeholder Engagement & Collaboration Participate in meetings and workshops to gather input from end users, business leaders, and technical teams. Support communication between business and IT teams to ensure successful solution implementation. Required: Skills & Competencies: Experience executing UAT/GAT processes. Knowledge of requirements analysis techniques, such as use case development and process mapping. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and/or business process modeling tools. Strong analytical and problem-solving skills. Excellent communication and documentation skills. Ability to work in a fast-paced, collaborative environment. Clearance: Minimum Active Secret Cleraance Education & Experience: Education: Bachelor's degree in Business, Information Technology, Systems Engineering, or a related field. Experience: 0-2 years of experience in software testing, business process analysis, requirements gathering, or IT-related projects. Desired: Masters Degree Familiarity with Defense Counterintelligence and Security Agency, DoW business processes, policies, and/or IT systems. Experience with Agile/SAFe methodologies or other software development methodologies. Knowledge of tools such as JIRA, Confluence, or other user story management and/or requirements management software. Previous experience supporting government or defense contracts. Pay Range The anticipated annual salary range for this position is $60,030 - $69,020. This range is a good-faith estimate and not a guarantee of compensation. Final compensation will be based on factors including experience, education, skills, geographic location, internal equity, market data, and applicable contract requirements, and may fall outside the posted range. ThinkTek LLC is proud to be an Equal Opportunity Employer (EOE), making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. ThinkTek offers medical, dental, and vision insurance to all full-time employees; PTO and a variety of other paid leave options are also available. You can read more about ThinkTek benefits at .
10/24/2026
Full time
Job Description Job Description Software Tester Who We Are: ThinkTek LLC is a fast-growing Certified SBA 8(a) and Service-Disabled Veteran-Owned Small Business (SDVOSB) company. We specialize in providing management and technology consulting services to support the business and technology modernization efforts of the Federal Government. ThinkTek was formed with the specific purpose of providing its clients a tailored solution around Program & Project Management, Strategic Planning, and IT Operations. Position Description: ThinkTek is seeking a motivated Mid-Level Software Tester to join our team supporting federal programs. The ideal candidate will have hands-on experience with User Acceptance Testing (UAT) and Government Acceptance Testing (GAT), ensuring software solutions meet both end-user needs and contractual requirements. This role requires strong analytical skills, attention to detail, and the ability to collaborate with business analysts, developers, and government stakeholders in a structured testing environment. Key Responsibilities: Testing and Validation Support Develop, execute, and document test cases, scripts, and scenarios for functional, UAT, and GAT activities. Coordinate with end users, product owners, and government stakeholders to validate system functionality against business requirements. Track, log, and report defects, ensuring timely resolution and retesting. Participate in test planning sessions, requirement reviews, and sprint ceremonies (Agile/SAFe environments). Support development of UAT/GAT acceptance criteria and ensure traceability to requirements. Prepare test reports, metrics, and other documentation for submission to project leadership and government stakeholders to manage progression of testing efforts. Contribute to continuous improvement of testing processes, tools, and documentation. Assist in evaluating and documenting current and future state business processes using process mapping and workflow analysis. Stakeholder Engagement & Collaboration Participate in meetings and workshops to gather input from end users, business leaders, and technical teams. Support communication between business and IT teams to ensure successful solution implementation. Required: Skills & Competencies: Experience executing UAT/GAT processes. Knowledge of requirements analysis techniques, such as use case development and process mapping. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and/or business process modeling tools. Strong analytical and problem-solving skills. Excellent communication and documentation skills. Ability to work in a fast-paced, collaborative environment. Clearance: Minimum Active Secret Cleraance Education & Experience: Education: Bachelor's degree in Business, Information Technology, Systems Engineering, or a related field. Experience: 0-2 years of experience in software testing, business process analysis, requirements gathering, or IT-related projects. Desired: Masters Degree Familiarity with Defense Counterintelligence and Security Agency, DoW business processes, policies, and/or IT systems. Experience with Agile/SAFe methodologies or other software development methodologies. Knowledge of tools such as JIRA, Confluence, or other user story management and/or requirements management software. Previous experience supporting government or defense contracts. Pay Range The anticipated annual salary range for this position is $60,030 - $69,020. This range is a good-faith estimate and not a guarantee of compensation. Final compensation will be based on factors including experience, education, skills, geographic location, internal equity, market data, and applicable contract requirements, and may fall outside the posted range. ThinkTek LLC is proud to be an Equal Opportunity Employer (EOE), making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. ThinkTek offers medical, dental, and vision insurance to all full-time employees; PTO and a variety of other paid leave options are also available. You can read more about ThinkTek benefits at .
