This job is with Novartis, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (do-mestic and/or international) will be defined by the hiring manager. This position will require 25% travel. Job description summary The Innovative Data Offerings and Products Lead is an Executive Director role responsible for setting the vision, roadmap, prioritization, and adoption strategy for innovative data products and offerings portfolio. The role oversees both the Innovative Data Products team and the Innovative Data Offerings team, ensuring investments align to business strategy, strengthen reusability, reduce duplication, and deliver measurable outcomes across customer, patient, commercial, and foundational data domains. Reporting to the Head of Data Partnerships, Innovation and Products, this lead-er establishes product management standards, governance, funding priorities, and the operating model for data products and innovative offerings. The role partners closely with business, analytics, technology, DEO, data teams, external data vendors, and technology vendors to maximize value from data assets, strengthen stakeholder engagement, and ensure the portfolio delivers meaningful business impact. About the Role Key Responsibilities: Set the vision, roadmap, prioritization, and adoption strategy for the enterprise data product portfolio, ensuring investments align to business strategy and measurable outcomes. Oversee the Innovative Data Products team and Innovative Data Offerings team, creating focus, clarity, and alignment across portfolio priorities, product delivery, innovation opportunities, and stakeholder needs. Establish product management standards, governance, funding priorities, and operating model across customer, patient, commercial, and foundational data domains. Partner with business, analytics, technology, DEO, external data vendors, and technology vendors to drive reusability, reduce duplication, strengthen data asset value, and enable consistent product practices across the enterprise. Own product portfolio performance, stakeholder engagement, adoption, and realization of business value across priority data products and innovative offerings. Work with DEO, external data vendors, and technology vendors to evaluate innovative capabilities, inform build-versus-buy decisions, and ensure vendor-enabled solutions align with portfolio priorities, governance expectations, and business value goals. Define portfolio-level success measures, investment tradeoffs, dependency management, and decision forums to ensure resources are focused on the highest-value opportunities. Represent the enterprise data product portfolio with senior stakeholders, communicating priorities, progress, risks, value realization, and decisions required to accelerate impact. Experience: Novartis seeks an enterprise data product leader with deep experience setting portfolio strategy, leading product and offering teams, and driving measurable business value from data assets at scale. The individual should bring strong product management, operating model, governance, funding prioritization, stakeholder engagement, vendor partnership, and cross-functional leadership experience across customer, patient, commercial, and foundational data domains. This leader must be able to translate business strategy into a clear data product portfolio roadmap, make investment tradeoffs, work effectively with DEO, external data vendors, and technology vendors, drive adoption, and ensure data products and innovative offerings deliver meaningful outcomes for the enterprise. Essential Requirements: Education: Bachelor's or master's degree in information Management, Computer Science, Business Administration, or related field. Minimum 12+ years of experience in data products, data strategy, analytics, technology, digital transformation, product management, or related enterprise leadership roles. Proven experience leading enterprise data product portfolios, setting roadmaps, prioritizing investments, and translating strategy into measurable outcomes. Strong understanding of product management standards, governance, funding models, operating models, adoption, and value realization for enterprise data products. Demonstrated ability to lead cross-functional teams and influence senior stakeholders across business, analytics, technology, DEO, data organizations, external data vendors, and technology vendors. Experience in regulated industries, including pharma, healthcare, data, analytics, or technology-enabled environments, is strongly preferred. Novartis Compensation Summary: The salary for this position is expected to range between $236,600.00 and $439,400.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to email protected or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
10/25/2026
Full time
This job is with Novartis, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (do-mestic and/or international) will be defined by the hiring manager. This position will require 25% travel. Job description summary The Innovative Data Offerings and Products Lead is an Executive Director role responsible for setting the vision, roadmap, prioritization, and adoption strategy for innovative data products and offerings portfolio. The role oversees both the Innovative Data Products team and the Innovative Data Offerings team, ensuring investments align to business strategy, strengthen reusability, reduce duplication, and deliver measurable outcomes across customer, patient, commercial, and foundational data domains. Reporting to the Head of Data Partnerships, Innovation and Products, this lead-er establishes product management standards, governance, funding priorities, and the operating model for data products and innovative offerings. The role partners closely with business, analytics, technology, DEO, data teams, external data vendors, and technology vendors to maximize value from data assets, strengthen stakeholder engagement, and ensure the portfolio delivers meaningful business impact. About the Role Key Responsibilities: Set the vision, roadmap, prioritization, and adoption strategy for the enterprise data product portfolio, ensuring investments align to business strategy and measurable outcomes. Oversee the Innovative Data Products team and Innovative Data Offerings team, creating focus, clarity, and alignment across portfolio priorities, product delivery, innovation opportunities, and stakeholder needs. Establish product management standards, governance, funding priorities, and operating model across customer, patient, commercial, and foundational data domains. Partner with business, analytics, technology, DEO, external data vendors, and technology vendors to drive reusability, reduce duplication, strengthen data asset value, and enable consistent product practices across the enterprise. Own product portfolio performance, stakeholder engagement, adoption, and realization of business value across priority data products and innovative offerings. Work with DEO, external data vendors, and technology vendors to evaluate innovative capabilities, inform build-versus-buy decisions, and ensure vendor-enabled solutions align with portfolio priorities, governance expectations, and business value goals. Define portfolio-level success measures, investment tradeoffs, dependency management, and decision forums to ensure resources are focused on the highest-value opportunities. Represent the enterprise data product portfolio with senior stakeholders, communicating priorities, progress, risks, value realization, and decisions required to accelerate impact. Experience: Novartis seeks an enterprise data product leader with deep experience setting portfolio strategy, leading product and offering teams, and driving measurable business value from data assets at scale. The individual should bring strong product management, operating model, governance, funding prioritization, stakeholder engagement, vendor partnership, and cross-functional leadership experience across customer, patient, commercial, and foundational data domains. This leader must be able to translate business strategy into a clear data product portfolio roadmap, make investment tradeoffs, work effectively with DEO, external data vendors, and technology vendors, drive adoption, and ensure data products and innovative offerings deliver meaningful outcomes for the enterprise. Essential Requirements: Education: Bachelor's or master's degree in information Management, Computer Science, Business Administration, or related field. Minimum 12+ years of experience in data products, data strategy, analytics, technology, digital transformation, product management, or related enterprise leadership roles. Proven experience leading enterprise data product portfolios, setting roadmaps, prioritizing investments, and translating strategy into measurable outcomes. Strong understanding of product management standards, governance, funding models, operating models, adoption, and value realization for enterprise data products. Demonstrated ability to lead cross-functional teams and influence senior stakeholders across business, analytics, technology, DEO, data organizations, external data vendors, and technology vendors. Experience in regulated industries, including pharma, healthcare, data, analytics, or technology-enabled environments, is strongly preferred. Novartis Compensation Summary: The salary for this position is expected to range between $236,600.00 and $439,400.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to email protected or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Job Description Product Owner - (Contact Center / Omnichannel) Location: Charlotte, NC (Hybrid) Reports to/Team Dynamic: Collaborates with cross-functional product, engineering, contact center technology, and business teams. Rate: $50-$60/hour W2 Employment Type: Contract-to-Hire About the Role: Brooksource is seeking an experienced Product Owner to support a leading financial services organization in Charlotte, NC. This individual will play a key role in enhancing customer-facing contact center technology, with a focus on interactive voice response (IVR), virtual assistants, self-service capabilities, and omnichannel customer experiences. In this role, you'll help shape how customers interact with digital and voice-based services, making everyday experiences more efficient, intuitive, and seamless. You'll work closely with business stakeholders, engineering teams, and technology partners to translate customer needs into actionable product enhancements. The ideal candidate brings hands-on product ownership experience, a strong understanding of contact center environments, and the ability to drive initiatives from requirements gathering through successful delivery. What You'll Do: Own and prioritize the product backlog, including epics, user stories, acceptance criteria, and roadmap initiatives. Partner with business stakeholders and technical teams to gather requirements, define business rules, and identify opportunities to improve customer experiences. Support enhancements to contact center platforms, including IVR, virtual agents, call routing, customer authentication, and self-service capabilities. Collaborate with engineering, UX, and platform teams to improve customer journeys and ensure seamless transitions between automated systems and live representatives. Participate in Agile ceremonies, including backlog refinement, sprint planning, testing, and product acceptance. Coordinate cross-functional dependencies, troubleshoot delivery challenges, and support successful product releases. Monitor product performance and customer interaction data to identify opportunities to improve self-service adoption, customer resolution, and operational efficiency. What You Bring: Experience as a Product Owner, Product Manager, or in a similar role supporting customer-facing technology initiatives. Experience working with contact center technology, omnichannel customer experiences, IVR, or customer self-service platforms. Strong understanding of Agile methodologies, backlog management, user stories, and acceptance criteria. Experience gathering business requirements and collaborating with both technical and nontechnical stakeholders. Familiarity with contact center platforms such as Genesys Cloud CX, NICE CXone, Five9, Amazon Connect, or similar technologies is preferred. Understanding of system integrations, APIs, customer authentication, and digital customer journeys. Strong communication, analytical, and problem-solving skills, with the ability to manage competing priorities and drive projects through delivery. Why Join Us? 401(k) Matching Plan Medical, Dental, & Vision Plans Relationship Driven Process to Find Your Best Fit 6 Paid Holidays Regular Meetings to Ensure Quality in Your Engagement How to Apply: Interested in helping shape the future of customer service technology? Apply today through Indeed! Our recruiting team will review your application and reach out if your background aligns with the opportunity. About Us: At Brooksource, relationships are the foundation of everything we do. Since 2000, we've built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company's unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs. We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions. Brooksource is a top consulting and professional services provider specializing in IT and Engineering solutions for Fortune 500 companies and the public sector. It utilizes a national network of over 25,000 consultants, local and national delivery engines, as well as strategic partnerships with industry-leading technology providers to support its customers' high-impact initiatives. EEO Statement: Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Benefits & Perks Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
10/25/2026
Full time
Job Description Product Owner - (Contact Center / Omnichannel) Location: Charlotte, NC (Hybrid) Reports to/Team Dynamic: Collaborates with cross-functional product, engineering, contact center technology, and business teams. Rate: $50-$60/hour W2 Employment Type: Contract-to-Hire About the Role: Brooksource is seeking an experienced Product Owner to support a leading financial services organization in Charlotte, NC. This individual will play a key role in enhancing customer-facing contact center technology, with a focus on interactive voice response (IVR), virtual assistants, self-service capabilities, and omnichannel customer experiences. In this role, you'll help shape how customers interact with digital and voice-based services, making everyday experiences more efficient, intuitive, and seamless. You'll work closely with business stakeholders, engineering teams, and technology partners to translate customer needs into actionable product enhancements. The ideal candidate brings hands-on product ownership experience, a strong understanding of contact center environments, and the ability to drive initiatives from requirements gathering through successful delivery. What You'll Do: Own and prioritize the product backlog, including epics, user stories, acceptance criteria, and roadmap initiatives. Partner with business stakeholders and technical teams to gather requirements, define business rules, and identify opportunities to improve customer experiences. Support enhancements to contact center platforms, including IVR, virtual agents, call routing, customer authentication, and self-service capabilities. Collaborate with engineering, UX, and platform teams to improve customer journeys and ensure seamless transitions between automated systems and live representatives. Participate in Agile ceremonies, including backlog refinement, sprint planning, testing, and product acceptance. Coordinate cross-functional dependencies, troubleshoot delivery challenges, and support successful product releases. Monitor product performance and customer interaction data to identify opportunities to improve self-service adoption, customer resolution, and operational efficiency. What You Bring: Experience as a Product Owner, Product Manager, or in a similar role supporting customer-facing technology initiatives. Experience working with contact center technology, omnichannel customer experiences, IVR, or customer self-service platforms. Strong understanding of Agile methodologies, backlog management, user stories, and acceptance criteria. Experience gathering business requirements and collaborating with both technical and nontechnical stakeholders. Familiarity with contact center platforms such as Genesys Cloud CX, NICE CXone, Five9, Amazon Connect, or similar technologies is preferred. Understanding of system integrations, APIs, customer authentication, and digital customer journeys. Strong communication, analytical, and problem-solving skills, with the ability to manage competing priorities and drive projects through delivery. Why Join Us? 401(k) Matching Plan Medical, Dental, & Vision Plans Relationship Driven Process to Find Your Best Fit 6 Paid Holidays Regular Meetings to Ensure Quality in Your Engagement How to Apply: Interested in helping shape the future of customer service technology? Apply today through Indeed! Our recruiting team will review your application and reach out if your background aligns with the opportunity. About Us: At Brooksource, relationships are the foundation of everything we do. Since 2000, we've built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company's unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs. We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions. Brooksource is a top consulting and professional services provider specializing in IT and Engineering solutions for Fortune 500 companies and the public sector. It utilizes a national network of over 25,000 consultants, local and national delivery engines, as well as strategic partnerships with industry-leading technology providers to support its customers' high-impact initiatives. EEO Statement: Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Benefits & Perks Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Job Description Client Partner - Healthcare (Payers, PBMs & CVS Health) Location: Remote / United States Experience: 10+ Years Industry Focus: Healthcare, Payers, Pharmacy Benefit Managers (PBMs), Managed Care Employment Type: Full-Time About Brillio Brillio is a leading digital transformation partner that helps Fortune 1000 companies accelerate innovation through technology, data, AI, cloud, and customer-centric digital solutions. Our Healthcare & Life Sciences practice partners with some of the largest healthcare organizations to improve member experiences, modernize platforms, enhance interoperability, optimize operations, and drive business growth through technology transformation. As we continue to expand our presence within the healthcare ecosystem, we are seeking an experienced Client Partner with a strong background in payer and PBM organizations. Candidates with direct experience working with CVS Health, Aetna, CVS Caremark, or other leading national payers and PBMs are highly preferred. Position Overview The Client Partner will be responsible for driving strategic growth and expanding Brillio's footprint across payer and PBM organizations. This role requires a consultative sales leader who possesses a deep understanding of healthcare business operations, payer technology ecosystems, digital transformation initiatives, and large-scale IT services engagements. The ideal candidate will have a proven track record of building executive-level relationships, managing large healthcare accounts, structuring transformational programs, and closing multi-million-dollar services engagements. Candidates with established relationships and demonstrated success within CVS Health and affiliated business units will be strongly preferred. Key Responsibilities Business Development & Revenue Growth Own and achieve revenue growth targets across assigned healthcare payer and PBM accounts. Identify, qualify, and close new business opportunities across: Digital Transformation Artificial Intelligence & Machine Learning Data & Analytics Cloud Modernization Automation & Intelligent Operations Cybersecurity Managed Services Build and execute strategic account growth plans focused on expanding Brillio's presence within major healthcare organizations. Leverage industry relationships to create opportunities within CVS Health, Aetna, CVS Caremark, and similar large healthcare enterprises. Drive pipeline generation, account penetration, and executive engagement strategies. Focus Areas Include AI-powered claims processing and adjudication Prior authorization automation Contact center modernization and automation Healthcare interoperability (FHIR, TEFCA, CMS mandates) Member and patient experience transformation Cloud migration and platform modernization Data platforms and advanced analytics Pharmacy technology modernization IT managed services and application modernization Strategic Account Management Develop trusted advisor relationships with C-level, EVP, SVP, and VP stakeholders. Build strong partnerships across business, technology, operations, digital, and procurement organizations. Establish executive relationships within: CVS Health Aetna CVS Caremark Large national and regional health plans PBMs and healthcare services organizations Identify whitespace opportunities and create multi-year account growth strategies. Drive cross-sell and upsell opportunities across Brillio's portfolio of capabilities. Lead executive business reviews and strategic planning sessions. Large Deal Origination & Structuring Lead pursuit and closure of complex healthcare transformation programs ranging from $5M to $50M+. Structure outsourced services and digital transformation engagements utilizing: Onshore delivery Nearshore delivery Offshore delivery models Create innovative commercial constructs including: Fixed Price Time & Materials Managed Services Outcome-Based Models Gainshare Models Lead contract negotiations, statements of work, master service agreements, and procurement discussions. Collaborate with finance, legal, pricing, and delivery teams to build compelling business cases and proposals. Client Delivery Governance Serve as executive sponsor for strategic engagements. Partner with delivery teams to ensure successful execution and customer satisfaction. Monitor engagement performance, client health, renewals, and expansion opportunities. Facilitate strong collaboration between client stakeholders and Brillio's global delivery teams. Ensure achievement of operational, financial, and strategic program objectives. Industry Leadership & Market Intelligence Maintain deep expertise in healthcare payer and PBM trends. Stay informed on industry developments including: Value-Based Care Medicare Advantage Medicaid Modernization AI-Driven Healthcare Operations Pharmacy Transformation Digital Health Platforms Healthcare Data Interoperability Position Brillio as a strategic partner through thought leadership and executive engagement. Monitor competitive activity across firms including Accenture, Cognizant, TCS, Infosys, Wipro, HCLTech, Capgemini, and Deloitte. Required Qualifications Healthcare Industry Experience 10+ years of experience in IT services sales, consulting, account management, or digital transformation within healthcare. Proven experience selling into payer, PBM, managed care, or health services organizations. Strong understanding of: Claims platforms Enrollment systems Care management Provider management Pharmacy operations Prior authorization Population health Healthcare regulations and compliance requirements Knowledge of FHIR, healthcare interoperability standards, cloud platforms, AI/ML solutions, and healthcare analytics. CVS Health Experience (Highly Preferred) Direct experience supporting, managing, or selling into: CVS Health Aetna CVS Caremark Established executive relationships within CVS Health business units. Demonstrated success identifying and closing opportunities within the CVS ecosystem. Understanding of CVS Health's payer, pharmacy, provider, retail health, and digital transformation initiatives. Sales & Revenue Leadership Proven ownership of $10M+ annual revenue responsibility. Consistent record of achieving or exceeding growth targets. Demonstrated success closing multi-million-dollar IT services and consulting engagements. Experience leading complex sales cycles from opportunity creation through contract execution. Executive Relationship Management Strong executive presence and communication skills. Ability to engage and influence senior healthcare and technology leaders. Experience facilitating CXO-level conversations around business transformation and technology investments. Commercial & Financial Acumen Experience structuring large outsourcing and transformation programs. Knowledge of global delivery models and workforce optimization strategies. Ability to create compelling business cases and commercial proposals. Preferred Qualifications Experience selling technology services to major healthcare organizations including CVS Health, Elevance Health, UnitedHealthcare, Humana, Cigna, Molina Healthcare, Centene, or similar enterprises. Existing relationships with healthcare technology, operations, or business executives. Background in digital transformation, cloud modernization, AI, analytics, or managed services. MBA or advanced degree in business, healthcare administration, information systems, or a related field. Experience managing strategic healthcare portfolios exceeding $20M+ annually. Why Join Brillio? Shape Healthcare Transformation Lead strategic engagements that improve the way healthcare organizations serve members, providers, and patients. Accelerate Growth Join one of Brillio's fastest-growing industry verticals with significant investment in healthcare, AI, data, and cloud solutions. Executive-Level Impact Work directly with C-suite leaders at some of the nation's largest healthcare organizations, including major payers and PBMs. Best-in-Class Capabilities Leverage Brillio's global delivery network, AI expertise, cloud capabilities, and healthcare consulting talent to deliver transformational outcomes. Preferred Candidate Profile The ideal candidate has successfully sold and expanded IT services, digital transformation, cloud, data, AI, or managed services engagements within CVS Health, Aetna, CVS Caremark, or other major payer/PBM organizations and brings a strong network of healthcare executive relationships capable of accelerating Brillio's growth within the healthcare market.
10/24/2026
Full time
Job Description Client Partner - Healthcare (Payers, PBMs & CVS Health) Location: Remote / United States Experience: 10+ Years Industry Focus: Healthcare, Payers, Pharmacy Benefit Managers (PBMs), Managed Care Employment Type: Full-Time About Brillio Brillio is a leading digital transformation partner that helps Fortune 1000 companies accelerate innovation through technology, data, AI, cloud, and customer-centric digital solutions. Our Healthcare & Life Sciences practice partners with some of the largest healthcare organizations to improve member experiences, modernize platforms, enhance interoperability, optimize operations, and drive business growth through technology transformation. As we continue to expand our presence within the healthcare ecosystem, we are seeking an experienced Client Partner with a strong background in payer and PBM organizations. Candidates with direct experience working with CVS Health, Aetna, CVS Caremark, or other leading national payers and PBMs are highly preferred. Position Overview The Client Partner will be responsible for driving strategic growth and expanding Brillio's footprint across payer and PBM organizations. This role requires a consultative sales leader who possesses a deep understanding of healthcare business operations, payer technology ecosystems, digital transformation initiatives, and large-scale IT services engagements. The ideal candidate will have a proven track record of building executive-level relationships, managing large healthcare accounts, structuring transformational programs, and closing multi-million-dollar services engagements. Candidates with established relationships and demonstrated success within CVS Health and affiliated business units will be strongly preferred. Key Responsibilities Business Development & Revenue Growth Own and achieve revenue growth targets across assigned healthcare payer and PBM accounts. Identify, qualify, and close new business opportunities across: Digital Transformation Artificial Intelligence & Machine Learning Data & Analytics Cloud Modernization Automation & Intelligent Operations Cybersecurity Managed Services Build and execute strategic account growth plans focused on expanding Brillio's presence within major healthcare organizations. Leverage industry relationships to create opportunities within CVS Health, Aetna, CVS Caremark, and similar large healthcare enterprises. Drive pipeline generation, account penetration, and executive engagement strategies. Focus Areas Include AI-powered claims processing and adjudication Prior authorization automation Contact center modernization and automation Healthcare interoperability (FHIR, TEFCA, CMS mandates) Member and patient experience transformation Cloud migration and platform modernization Data platforms and advanced analytics Pharmacy technology modernization IT managed services and application modernization Strategic Account Management Develop trusted advisor relationships with C-level, EVP, SVP, and VP stakeholders. Build strong partnerships across business, technology, operations, digital, and procurement organizations. Establish executive relationships within: CVS Health Aetna CVS Caremark Large national and regional health plans PBMs and healthcare services organizations Identify whitespace opportunities and create multi-year account growth strategies. Drive cross-sell and upsell opportunities across Brillio's portfolio of capabilities. Lead executive business reviews and strategic planning sessions. Large Deal Origination & Structuring Lead pursuit and closure of complex healthcare transformation programs ranging from $5M to $50M+. Structure outsourced services and digital transformation engagements utilizing: Onshore delivery Nearshore delivery Offshore delivery models Create innovative commercial constructs including: Fixed Price Time & Materials Managed Services Outcome-Based Models Gainshare Models Lead contract negotiations, statements of work, master service agreements, and procurement discussions. Collaborate with finance, legal, pricing, and delivery teams to build compelling business cases and proposals. Client Delivery Governance Serve as executive sponsor for strategic engagements. Partner with delivery teams to ensure successful execution and customer satisfaction. Monitor engagement performance, client health, renewals, and expansion opportunities. Facilitate strong collaboration between client stakeholders and Brillio's global delivery teams. Ensure achievement of operational, financial, and strategic program objectives. Industry Leadership & Market Intelligence Maintain deep expertise in healthcare payer and PBM trends. Stay informed on industry developments including: Value-Based Care Medicare Advantage Medicaid Modernization AI-Driven Healthcare Operations Pharmacy Transformation Digital Health Platforms Healthcare Data Interoperability Position Brillio as a strategic partner through thought leadership and executive engagement. Monitor competitive activity across firms including Accenture, Cognizant, TCS, Infosys, Wipro, HCLTech, Capgemini, and Deloitte. Required Qualifications Healthcare Industry Experience 10+ years of experience in IT services sales, consulting, account management, or digital transformation within healthcare. Proven experience selling into payer, PBM, managed care, or health services organizations. Strong understanding of: Claims platforms Enrollment systems Care management Provider management Pharmacy operations Prior authorization Population health Healthcare regulations and compliance requirements Knowledge of FHIR, healthcare interoperability standards, cloud platforms, AI/ML solutions, and healthcare analytics. CVS Health Experience (Highly Preferred) Direct experience supporting, managing, or selling into: CVS Health Aetna CVS Caremark Established executive relationships within CVS Health business units. Demonstrated success identifying and closing opportunities within the CVS ecosystem. Understanding of CVS Health's payer, pharmacy, provider, retail health, and digital transformation initiatives. Sales & Revenue Leadership Proven ownership of $10M+ annual revenue responsibility. Consistent record of achieving or exceeding growth targets. Demonstrated success closing multi-million-dollar IT services and consulting engagements. Experience leading complex sales cycles from opportunity creation through contract execution. Executive Relationship Management Strong executive presence and communication skills. Ability to engage and influence senior healthcare and technology leaders. Experience facilitating CXO-level conversations around business transformation and technology investments. Commercial & Financial Acumen Experience structuring large outsourcing and transformation programs. Knowledge of global delivery models and workforce optimization strategies. Ability to create compelling business cases and commercial proposals. Preferred Qualifications Experience selling technology services to major healthcare organizations including CVS Health, Elevance Health, UnitedHealthcare, Humana, Cigna, Molina Healthcare, Centene, or similar enterprises. Existing relationships with healthcare technology, operations, or business executives. Background in digital transformation, cloud modernization, AI, analytics, or managed services. MBA or advanced degree in business, healthcare administration, information systems, or a related field. Experience managing strategic healthcare portfolios exceeding $20M+ annually. Why Join Brillio? Shape Healthcare Transformation Lead strategic engagements that improve the way healthcare organizations serve members, providers, and patients. Accelerate Growth Join one of Brillio's fastest-growing industry verticals with significant investment in healthcare, AI, data, and cloud solutions. Executive-Level Impact Work directly with C-suite leaders at some of the nation's largest healthcare organizations, including major payers and PBMs. Best-in-Class Capabilities Leverage Brillio's global delivery network, AI expertise, cloud capabilities, and healthcare consulting talent to deliver transformational outcomes. Preferred Candidate Profile The ideal candidate has successfully sold and expanded IT services, digital transformation, cloud, data, AI, or managed services engagements within CVS Health, Aetna, CVS Caremark, or other major payer/PBM organizations and brings a strong network of healthcare executive relationships capable of accelerating Brillio's growth within the healthcare market.
Job Description ITC Infotech is a wholly owned subsidiary of ITC Limited, one of India's foremost private sector companies and a diversified conglomerate. The ITC Group, with a market capitalization of $65 billion, is globally recognized as a leader in sustainability. The group's vision is to achieve world-class performance and create growing value for both the Indian economy and its stakeholders. This vision is supported by core values such as Trusteeship, where professional managers hold the company in "trust" for its stakeholders; a strong Customer Focus; Respect for People; a commitment to Excellence; a pursuit of Innovation; and a strong Nation Orientation. ITC Infotech's business philosophy is that business is at the center and technology is an enabler, as reflected in its tagline, "Business-friendly Solutions." The company offers a wide range of services and solutions across key business areas, including CIO Services (Automation, Digital Workplace, ERP), Digital Experience (Experience Transformation), and Product 4.0 (Product Lifecycle Management, Digital Manufacturing). In the last seven years, ITC Infotech has successfully doubled its revenue from $250 million to $500 million+ annually, with its EBIT improving from 8% to over 18%. Principal Enterprise Solutions Architect (Data & Enterprise Platform) Location: Seattle WA Role Overview We are seeking a Principal Enterprise Solutions Architect who will serve as the trusted technology leader and strategic advisor for Data and Enterprise Platforms, driving architecture, engineering excellence, platform transformation, and technology governance while aligning technology roadmaps with business goals and value realization. You will not only shape and share the technical vision but will also remain deeply ingrained in the system-driving hands-on architecture design, enforcing engineering discipline, and ensuring seamless delivery. You will bridge the gap between business strategy and highly scalable technical execution, transforming legacy batch data processes into modern event-driven systems and infusing AI into the Software Development Life Cycle (SDLC) to optimize velocity and quality. Experience & Qualifications: Key Responsibilities: Data & Architecture: Lead data engineering, integration, governance, modernization, and enterprise data architecture. Enterprise Platforms: Provide architectural leadership across Anaplan, VibeIQ, Precisely MDM/PIM, and downstream integrations. Engineering Excellence: Drive platform reliability, data quality, scalability, integration standards, and architectural simplification. Technology Advisory: Challenge existing architecture, shape transformation roadmaps, and influence senior client stakeholders. Functional Expertise (Good to have): Strong understanding of Merchandise Financial Planning (MFP), Visual Assortment Planning, product and merchandise hierarchies, and associated data flows. Deliver measurable business outcomes through technology modernization, increased organizational agility, cost optimization, and enhanced support for merchandising and planning capabilities. Pre-requisites: 18+ years of experience in Data Engineering, Enterprise Architecture, Retail Technology, and large-scale digital transformation initiatives. Strong understanding of modern data platforms, cloud technologies, analytics architectures, and enterprise integration frameworks. Proven experience leading the architecture and implementation of enterprise retail platforms such as merchandising, planning, replenishment, product information management, and order management systems. Ability to design and execute enterprise-wide technology roadmaps that align with strategic business objectives and deliver measurable business value. Strong executive communication skills with the ability to present complex technology concepts to both technical and non-technical audiences. Strong understanding of AI, advanced analytics, machine learning, and data-driven decision-making capabilities within the retail ecosystem. Demonstrated leadership in driving organizational change, stakeholder alignment, and adoption of new technologies and business processes. Passion for innovation and continuous improvement, with a focus on enhancing customer experience, operational efficiency, and business growth. Deep functional and technical expertise across Retail Merchandising, Assortment Planning, Demand Forecasting, Inventory Management, Allocation, and Pricing solutions. Education Qualification: Bachelor's or master's degree in computer science , Engineering, Information Systems, Business Administration (MBA), or a related field is strongly preferred. Salary Range: The base salary range for this position is $176,156 - $205,775 annually. Actual compensation will depend on factors including skills, experience, location, and business needs. In addition to base salary, this position would have comprehensive benefits & 401K with employer match. ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.
10/24/2026
Full time
Job Description ITC Infotech is a wholly owned subsidiary of ITC Limited, one of India's foremost private sector companies and a diversified conglomerate. The ITC Group, with a market capitalization of $65 billion, is globally recognized as a leader in sustainability. The group's vision is to achieve world-class performance and create growing value for both the Indian economy and its stakeholders. This vision is supported by core values such as Trusteeship, where professional managers hold the company in "trust" for its stakeholders; a strong Customer Focus; Respect for People; a commitment to Excellence; a pursuit of Innovation; and a strong Nation Orientation. ITC Infotech's business philosophy is that business is at the center and technology is an enabler, as reflected in its tagline, "Business-friendly Solutions." The company offers a wide range of services and solutions across key business areas, including CIO Services (Automation, Digital Workplace, ERP), Digital Experience (Experience Transformation), and Product 4.0 (Product Lifecycle Management, Digital Manufacturing). In the last seven years, ITC Infotech has successfully doubled its revenue from $250 million to $500 million+ annually, with its EBIT improving from 8% to over 18%. Principal Enterprise Solutions Architect (Data & Enterprise Platform) Location: Seattle WA Role Overview We are seeking a Principal Enterprise Solutions Architect who will serve as the trusted technology leader and strategic advisor for Data and Enterprise Platforms, driving architecture, engineering excellence, platform transformation, and technology governance while aligning technology roadmaps with business goals and value realization. You will not only shape and share the technical vision but will also remain deeply ingrained in the system-driving hands-on architecture design, enforcing engineering discipline, and ensuring seamless delivery. You will bridge the gap between business strategy and highly scalable technical execution, transforming legacy batch data processes into modern event-driven systems and infusing AI into the Software Development Life Cycle (SDLC) to optimize velocity and quality. Experience & Qualifications: Key Responsibilities: Data & Architecture: Lead data engineering, integration, governance, modernization, and enterprise data architecture. Enterprise Platforms: Provide architectural leadership across Anaplan, VibeIQ, Precisely MDM/PIM, and downstream integrations. Engineering Excellence: Drive platform reliability, data quality, scalability, integration standards, and architectural simplification. Technology Advisory: Challenge existing architecture, shape transformation roadmaps, and influence senior client stakeholders. Functional Expertise (Good to have): Strong understanding of Merchandise Financial Planning (MFP), Visual Assortment Planning, product and merchandise hierarchies, and associated data flows. Deliver measurable business outcomes through technology modernization, increased organizational agility, cost optimization, and enhanced support for merchandising and planning capabilities. Pre-requisites: 18+ years of experience in Data Engineering, Enterprise Architecture, Retail Technology, and large-scale digital transformation initiatives. Strong understanding of modern data platforms, cloud technologies, analytics architectures, and enterprise integration frameworks. Proven experience leading the architecture and implementation of enterprise retail platforms such as merchandising, planning, replenishment, product information management, and order management systems. Ability to design and execute enterprise-wide technology roadmaps that align with strategic business objectives and deliver measurable business value. Strong executive communication skills with the ability to present complex technology concepts to both technical and non-technical audiences. Strong understanding of AI, advanced analytics, machine learning, and data-driven decision-making capabilities within the retail ecosystem. Demonstrated leadership in driving organizational change, stakeholder alignment, and adoption of new technologies and business processes. Passion for innovation and continuous improvement, with a focus on enhancing customer experience, operational efficiency, and business growth. Deep functional and technical expertise across Retail Merchandising, Assortment Planning, Demand Forecasting, Inventory Management, Allocation, and Pricing solutions. Education Qualification: Bachelor's or master's degree in computer science , Engineering, Information Systems, Business Administration (MBA), or a related field is strongly preferred. Salary Range: The base salary range for this position is $176,156 - $205,775 annually. Actual compensation will depend on factors including skills, experience, location, and business needs. In addition to base salary, this position would have comprehensive benefits & 401K with employer match. ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.
Job Description Manager, Healthcare & Manufacturing (North America) Location: Chicago, Illinois (hybrid, with client travel across the Midwest and North America) Reports to: Regional Head of Growth / Head of Sales, North America Level: Manager / Senior Manager / Director equivalent About the Role We are looking for a Manager to drive new business and expand existing relationships across the Midwest and wider North America, with a focus on healthcare, life sciences and manufacturing. You will help clients achieve digital transformation at scale, including automation-led cost savings and AI-enabled programs, and you will work closely with client partners, solution architects and delivery leaders to turn opportunities into signed deals. Key Responsibilities Own pipeline generation and revenue targets for assigned industries and territories, including new logos and expansion within existing accounts. Build a trusted-advisor presence with client business and technology leaders, and map their priorities to digital transformation, automation and AI use cases. Lead bids and proposals end to end: qualification, solution shaping, pricing strategy, commercial terms and executive presentations. Partner with client partners and account managers on account plans, cross-sell and upsell, and renewals. Work with delivery, solutions and practice teams to build tailored, cost-competitive offers for clients. Use CRM and marketing tools (e.g., Salesforce, Marketing Cloud) to manage pipeline hygiene, forecasting and campaign follow-up. Track market and industry trends (e.g., total experience, Gen AI, intelligent automation) and turn them into account-level propositions. Support events, executive briefings and thought leadership to raise visibility in target industries. Collaborate with global teams across time zones, including offshore delivery and bid centers. Required Qualifications 6-10 years in business development, client partnership, bid management or consulting within IT services or technology. Track record of meeting or exceeding revenue or pipeline targets. Experience leading complex proposals or RFP responses, including pricing and commercial structuring. Familiarity with at least one of healthcare, life sciences or manufacturing, and understanding of digital transformation and automation programs. Working knowledge of Gen AI and how it applies to enterprise use cases. Proficiency with CRM tools (Salesforce preferred) and strong analytical skills (Excel or equivalent). Excellent communication and stakeholder management skills; comfortable presenting to senior executives. Willingness to travel as required and work in a hybrid model in Chicago. Preferred Qualifications MBA or equivalent postgraduate degree (marketing, strategy or general management). Experience working across more than one geography (for example, North America and Europe). Background in consulting, financial analysis or entrepreneurship that shows commercial judgment. Generative AI or cloud certifications. Familiarity with clinical research, healthcare payer/provider or manufacturing operations environments. Success Measures (First 12 Months) - Will be discussed and closed directly with the Employer Qualified pipeline coverage of X x against the annual target. Bookings target of X achieved. At least X new logos or major expansions in healthcare, life sciences or manufacturing. Win rate and proposal turnaround time at or above team benchmarks. Compensation and Benefits As per market
10/24/2026
Full time
Job Description Manager, Healthcare & Manufacturing (North America) Location: Chicago, Illinois (hybrid, with client travel across the Midwest and North America) Reports to: Regional Head of Growth / Head of Sales, North America Level: Manager / Senior Manager / Director equivalent About the Role We are looking for a Manager to drive new business and expand existing relationships across the Midwest and wider North America, with a focus on healthcare, life sciences and manufacturing. You will help clients achieve digital transformation at scale, including automation-led cost savings and AI-enabled programs, and you will work closely with client partners, solution architects and delivery leaders to turn opportunities into signed deals. Key Responsibilities Own pipeline generation and revenue targets for assigned industries and territories, including new logos and expansion within existing accounts. Build a trusted-advisor presence with client business and technology leaders, and map their priorities to digital transformation, automation and AI use cases. Lead bids and proposals end to end: qualification, solution shaping, pricing strategy, commercial terms and executive presentations. Partner with client partners and account managers on account plans, cross-sell and upsell, and renewals. Work with delivery, solutions and practice teams to build tailored, cost-competitive offers for clients. Use CRM and marketing tools (e.g., Salesforce, Marketing Cloud) to manage pipeline hygiene, forecasting and campaign follow-up. Track market and industry trends (e.g., total experience, Gen AI, intelligent automation) and turn them into account-level propositions. Support events, executive briefings and thought leadership to raise visibility in target industries. Collaborate with global teams across time zones, including offshore delivery and bid centers. Required Qualifications 6-10 years in business development, client partnership, bid management or consulting within IT services or technology. Track record of meeting or exceeding revenue or pipeline targets. Experience leading complex proposals or RFP responses, including pricing and commercial structuring. Familiarity with at least one of healthcare, life sciences or manufacturing, and understanding of digital transformation and automation programs. Working knowledge of Gen AI and how it applies to enterprise use cases. Proficiency with CRM tools (Salesforce preferred) and strong analytical skills (Excel or equivalent). Excellent communication and stakeholder management skills; comfortable presenting to senior executives. Willingness to travel as required and work in a hybrid model in Chicago. Preferred Qualifications MBA or equivalent postgraduate degree (marketing, strategy or general management). Experience working across more than one geography (for example, North America and Europe). Background in consulting, financial analysis or entrepreneurship that shows commercial judgment. Generative AI or cloud certifications. Familiarity with clinical research, healthcare payer/provider or manufacturing operations environments. Success Measures (First 12 Months) - Will be discussed and closed directly with the Employer Qualified pipeline coverage of X x against the annual target. Bookings target of X achieved. At least X new logos or major expansions in healthcare, life sciences or manufacturing. Win rate and proposal turnaround time at or above team benchmarks. Compensation and Benefits As per market
Job Description Job Description Job Title: Test Lead (2-3 Year Contract) Location: Columbus, OH Work Model: Remote with required travel to Columbus once every 3 weeks for 3 days onsite Rate: $100-$130/hour depending on experience Contract Term: Immediate start - December 31, 2028 Possibility of Extension: Yes, possibility of extension beyond 2028 Employment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Position Overview We are seeking an experienced Test Lead to support a multi-year Customer Transformation Program focused on modernizing customer service, customer-facing digital capabilities, SAP Service Cloud, omnichannel routing, and related business and technology processes. This role will serve as the testing lead across the full program, supporting both the technology side and business side of testing. The Test Lead will be responsible for defining the overall testing approach, coordinating test planning and execution, managing testing risks and defects, supporting business readiness, and ensuring solutions are validated before major implementation milestones. The first major implementation is targeted for March 2027, with continued program testing and rollout activity expected through 2028. The ideal candidate has strong enterprise testing leadership experience, preferably within customer transformation, SAP Service Cloud / SAP C4C, customer-facing digital platforms, omnichannel routing, or utility environments. Key ResponsibilitiesProgram Test Leadership Serve as the Test Lead for the overall Customer Transformation Program. Lead testing efforts across both technical and business workstreams. Define, manage, and execute the overall test strategy, test plan, testing roadmap, and testing governance approach. Coordinate testing across multiple systems, vendors, business teams, IT teams, and implementation partners. Ensure testing activities align with program timelines, implementation milestones, release plans, and business readiness needs. Provide testing leadership for the first major go-live targeted for March 2027 and subsequent releases through 2028. Test Planning & Governance Develop and maintain program-level test plans, test schedules, test entry and exit criteria, defect management processes, and status reporting. Establish clear testing roles, responsibilities, timelines, dependencies, and escalation paths. Coordinate with project managers, business analysts, solution architects, vendors, and business stakeholders to confirm testing scope and priorities. Lead test readiness reviews, test execution checkpoints, defect triage meetings, and go-live readiness discussions. Ensure testing documentation is clear, complete, traceable, and aligned to approved requirements and solution designs. Monitor testing progress, risks, issues, dependencies, and resource needs across program workstreams. Business and Technical Testing Coordination Coordinate testing across business users, technology teams, system integrators, vendors, and program leadership. Support test planning and execution for technical testing, system integration testing, end-to-end testing, regression testing, user acceptance testing, and business process validation. Ensure test scenarios reflect real business processes, customer journeys, agent workflows, system integrations, and operational impacts. Partner with business stakeholders to define UAT scope, identify test participants, support test script development, and manage business testing execution. Validate that delivered functionality meets business requirements, customer needs, system requirements, and operational expectations. SAP Service Cloud, Digital Front End & Omnichannel Testing Support testing for SAP Service Cloud / SAP C4C capabilities, including customer service processes, case management, customer account views, and service workflows. Coordinate testing for customer-facing digital front-end capabilities, including online customer requests, digital service interactions, and related self-service functionality. Support testing for omnichannel routing capabilities, including call routing, chat routing, IVR entry points, customer requests, and related customer interaction flows. Ensure testing validates end-to-end customer journeys across SAP C4C, digital channels, IVR, routing modules, business processes, and supporting integrations. Partner with technical teams and business SMEs to identify testing gaps tied to customer experience, agent experience, process flow, data quality, and system integration. Defect Management & Issue Resolution Own and manage the defect lifecycle across testing phases. Lead defect triage meetings with IT, vendors, business stakeholders, and project teams. Ensure defects are clearly documented, prioritized, assigned, tracked, retested, and closed. Escalate high-priority defects, blockers, and testing risks that could impact go-live readiness or business operations. Track root causes, recurring issues, testing gaps, and quality trends. Provide leadership with clear visibility into defect status, severity, resolution progress, and go-live risk. Reporting, Communication & Stakeholder Engagement Provide regular testing status updates to program leadership, project teams, business stakeholders, and technology partners. Communicate testing progress, risks, blockers, defects, decisions, and readiness concerns clearly and proactively. Prepare test dashboards, executive summaries, readiness updates, action trackers, and issue logs. Facilitate testing meetings, working sessions, readiness reviews, and stakeholder discussions. Translate testing and technical issues into clear business impacts for non-technical stakeholders. Maintain alignment between business testing expectations and technical delivery timelines. Go-Live Readiness & Post-Deployment Support Support go-live readiness assessments from a testing and quality perspective. Validate that critical defects, open risks, test coverage, business signoffs, and readiness criteria are understood before release decisions. Support implementation readiness, release validation, production smoke testing, and post-deployment stabilization. Partner with program leadership to identify testing risks that could impact customer experience, business operations, or system adoption. Support lessons learned and continuous improvement across testing cycles and future releases. Day-to-Day Responsibilities Build and maintain the program test plan, testing schedule, testing trackers, and status reporting. Coordinate with business, IT, vendors, and program teams on test preparation and execution. Lead test readiness sessions, defect triage meetings, and testing status reviews. Track testing progress across technical testing, SIT, end-to-end testing, regression testing, and UAT. Support SAP C4C, digital front-end, omnichannel, IVR, call routing, chat routing, and customer request testing. Confirm test scenarios and scripts align to business requirements and customer journeys. Manage defect tracking, retesting, prioritization, and escalation. Prepare testing updates for program leadership and key stakeholders. Travel to Columbus once every 3 weeks for 3 days onsite to support program meetings, testing coordination, and stakeholder alignment. Required Qualifications 7+ years of experience in software testing, quality assurance, test management, business testing, or related program delivery roles. Experience leading testing for large enterprise transformation programs. Experience managing both technical testing and business-side testing activities. Strong experience developing test strategies, test plans, test schedules, test scenarios, test scripts, defect management processes, and testing status reports. Experience coordinating SIT, end-to-end testing, regression testing, UAT, go-live readiness, and post-deployment validation. Strong defect management experience, including triage, prioritization, escalation, retesting, and closure. Ability to work across business stakeholders, IT teams, vendors, system integrators, project managers, business analysts, and solution architects. Strong understanding of requirements traceability, test coverage, acceptance criteria, and release readiness. Excellent written and verbal communication skills. Strong facilitation, organization, and stakeholder management skills. Ability to operate in a complex, fast-paced, multi-year program environment. Ability to travel to Columbus, OH once every 3 weeks for 3 onsite days. Preferred Qualifications Experience with SAP Service Cloud / SAP C4C. Experience testing customer service, case management, customer 360, customer account, or service workflow capabilities. Experience with customer-facing digital front-end platforms, including online requests, self-service tools, customer portals, mobile capabilities, or related digital channels. Experience with omnichannel testing, including call routing, chat routing, IVR, IVA, ACD, contact center routing, or customer interaction workflows. Utilities or energy industry experience click apply for full job details
10/24/2026
Full time
Job Description Job Description Job Title: Test Lead (2-3 Year Contract) Location: Columbus, OH Work Model: Remote with required travel to Columbus once every 3 weeks for 3 days onsite Rate: $100-$130/hour depending on experience Contract Term: Immediate start - December 31, 2028 Possibility of Extension: Yes, possibility of extension beyond 2028 Employment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Position Overview We are seeking an experienced Test Lead to support a multi-year Customer Transformation Program focused on modernizing customer service, customer-facing digital capabilities, SAP Service Cloud, omnichannel routing, and related business and technology processes. This role will serve as the testing lead across the full program, supporting both the technology side and business side of testing. The Test Lead will be responsible for defining the overall testing approach, coordinating test planning and execution, managing testing risks and defects, supporting business readiness, and ensuring solutions are validated before major implementation milestones. The first major implementation is targeted for March 2027, with continued program testing and rollout activity expected through 2028. The ideal candidate has strong enterprise testing leadership experience, preferably within customer transformation, SAP Service Cloud / SAP C4C, customer-facing digital platforms, omnichannel routing, or utility environments. Key ResponsibilitiesProgram Test Leadership Serve as the Test Lead for the overall Customer Transformation Program. Lead testing efforts across both technical and business workstreams. Define, manage, and execute the overall test strategy, test plan, testing roadmap, and testing governance approach. Coordinate testing across multiple systems, vendors, business teams, IT teams, and implementation partners. Ensure testing activities align with program timelines, implementation milestones, release plans, and business readiness needs. Provide testing leadership for the first major go-live targeted for March 2027 and subsequent releases through 2028. Test Planning & Governance Develop and maintain program-level test plans, test schedules, test entry and exit criteria, defect management processes, and status reporting. Establish clear testing roles, responsibilities, timelines, dependencies, and escalation paths. Coordinate with project managers, business analysts, solution architects, vendors, and business stakeholders to confirm testing scope and priorities. Lead test readiness reviews, test execution checkpoints, defect triage meetings, and go-live readiness discussions. Ensure testing documentation is clear, complete, traceable, and aligned to approved requirements and solution designs. Monitor testing progress, risks, issues, dependencies, and resource needs across program workstreams. Business and Technical Testing Coordination Coordinate testing across business users, technology teams, system integrators, vendors, and program leadership. Support test planning and execution for technical testing, system integration testing, end-to-end testing, regression testing, user acceptance testing, and business process validation. Ensure test scenarios reflect real business processes, customer journeys, agent workflows, system integrations, and operational impacts. Partner with business stakeholders to define UAT scope, identify test participants, support test script development, and manage business testing execution. Validate that delivered functionality meets business requirements, customer needs, system requirements, and operational expectations. SAP Service Cloud, Digital Front End & Omnichannel Testing Support testing for SAP Service Cloud / SAP C4C capabilities, including customer service processes, case management, customer account views, and service workflows. Coordinate testing for customer-facing digital front-end capabilities, including online customer requests, digital service interactions, and related self-service functionality. Support testing for omnichannel routing capabilities, including call routing, chat routing, IVR entry points, customer requests, and related customer interaction flows. Ensure testing validates end-to-end customer journeys across SAP C4C, digital channels, IVR, routing modules, business processes, and supporting integrations. Partner with technical teams and business SMEs to identify testing gaps tied to customer experience, agent experience, process flow, data quality, and system integration. Defect Management & Issue Resolution Own and manage the defect lifecycle across testing phases. Lead defect triage meetings with IT, vendors, business stakeholders, and project teams. Ensure defects are clearly documented, prioritized, assigned, tracked, retested, and closed. Escalate high-priority defects, blockers, and testing risks that could impact go-live readiness or business operations. Track root causes, recurring issues, testing gaps, and quality trends. Provide leadership with clear visibility into defect status, severity, resolution progress, and go-live risk. Reporting, Communication & Stakeholder Engagement Provide regular testing status updates to program leadership, project teams, business stakeholders, and technology partners. Communicate testing progress, risks, blockers, defects, decisions, and readiness concerns clearly and proactively. Prepare test dashboards, executive summaries, readiness updates, action trackers, and issue logs. Facilitate testing meetings, working sessions, readiness reviews, and stakeholder discussions. Translate testing and technical issues into clear business impacts for non-technical stakeholders. Maintain alignment between business testing expectations and technical delivery timelines. Go-Live Readiness & Post-Deployment Support Support go-live readiness assessments from a testing and quality perspective. Validate that critical defects, open risks, test coverage, business signoffs, and readiness criteria are understood before release decisions. Support implementation readiness, release validation, production smoke testing, and post-deployment stabilization. Partner with program leadership to identify testing risks that could impact customer experience, business operations, or system adoption. Support lessons learned and continuous improvement across testing cycles and future releases. Day-to-Day Responsibilities Build and maintain the program test plan, testing schedule, testing trackers, and status reporting. Coordinate with business, IT, vendors, and program teams on test preparation and execution. Lead test readiness sessions, defect triage meetings, and testing status reviews. Track testing progress across technical testing, SIT, end-to-end testing, regression testing, and UAT. Support SAP C4C, digital front-end, omnichannel, IVR, call routing, chat routing, and customer request testing. Confirm test scenarios and scripts align to business requirements and customer journeys. Manage defect tracking, retesting, prioritization, and escalation. Prepare testing updates for program leadership and key stakeholders. Travel to Columbus once every 3 weeks for 3 days onsite to support program meetings, testing coordination, and stakeholder alignment. Required Qualifications 7+ years of experience in software testing, quality assurance, test management, business testing, or related program delivery roles. Experience leading testing for large enterprise transformation programs. Experience managing both technical testing and business-side testing activities. Strong experience developing test strategies, test plans, test schedules, test scenarios, test scripts, defect management processes, and testing status reports. Experience coordinating SIT, end-to-end testing, regression testing, UAT, go-live readiness, and post-deployment validation. Strong defect management experience, including triage, prioritization, escalation, retesting, and closure. Ability to work across business stakeholders, IT teams, vendors, system integrators, project managers, business analysts, and solution architects. Strong understanding of requirements traceability, test coverage, acceptance criteria, and release readiness. Excellent written and verbal communication skills. Strong facilitation, organization, and stakeholder management skills. Ability to operate in a complex, fast-paced, multi-year program environment. Ability to travel to Columbus, OH once every 3 weeks for 3 onsite days. Preferred Qualifications Experience with SAP Service Cloud / SAP C4C. Experience testing customer service, case management, customer 360, customer account, or service workflow capabilities. Experience with customer-facing digital front-end platforms, including online requests, self-service tools, customer portals, mobile capabilities, or related digital channels. Experience with omnichannel testing, including call routing, chat routing, IVR, IVA, ACD, contact center routing, or customer interaction workflows. Utilities or energy industry experience click apply for full job details
CONFISA INTERNATIONAL GROUP
Concord, North Carolina
Job Description Job Description: Job Description Role: Forward Deployed Engineer (FDE) - Agentic AI , Americas Role Type: Client-facing, hands-on engineering + solutioning (pre-sales through early delivery) Location: Major US hub (e.g., New York, Bay Area, Dallas, Chicago - flexible for the right candidate). Travel Expected. Level: Manager/Principal/Senior Principal Business Unit: (Enterprise AI Platforms & Agentic Solutions). Reporting to: Artificial Intelligence Leader, North America. About Company: Global technology consulting and digital solutions company that enables enterprises across industries to reimagine how they operate, compete, and grow. By combining deep domain knowledge, advanced engineering, and transformation expertise, delivers measurable business impact at scale. Enterprise AI business unit, purpose built to help organizations move beyond pilots into scaled, product iongrade AI adoption, functional consulting, an AI Foundry, and agentic AI platforms to deliver integrated solutions that transform how work gets done across the enterprise.Operating across Banking, Insurance, Manufacturing, Retail/CPG, Energy & Utilities, Travel & Hospitality, HiTech, and Media, works closely with industry GTM teams to create repeatable AI solutions, accelerators, and transformation programs aligned to real business outcomes. Role summary Building and scaling enterprise grade GenAI + Agentic AI capabilities (Foundry, orchestration, governance/AgentOp, accelerators, and verticalized agents) across Fortune 2000 clients. As a Forward Deployed Engineer (FDE), you will operate at the intersection of executive problem framing, rapid engineering, and scalable architecture. You will engage directly with client CXOs and ssseni or leaders to identify a highvalue wedge, build a working proof in weeks, and translate that into a clear path toward MVP and scaled rollout on or nay hyper-scaler platforms. You will be embedded in deals and client journeys-shipping real agentic systems, not slides. Key Responsibilities 1) Executive-facing discovery & value shaping Partner with Sales, Client Partners, and leaders to run CXO-level working sessions that translate business pain into an Outcome Thesis (KPI tree, baseline, uplift hypothesis, operating constraints). Identify the right "thin-slice" wedge for a rapid Proof of Value (PoV): high signal, measurable, low dependency, enterprise-relevant. Communicate trade-offs clearly: what to automate vs assist, where human-in-the-loop is required, and what "safe scale" entails. 2) Rapid Proof of Value engineering Build a rapid PoV that demonstrates business impact + technical feasibility trustworthiness Implement agent workflowswith tooluse, integration to enterprise systems, and lightweight UI/experience for stakeholder clarity. Create initial evaluation harness (task success, accuracy, policy compliance, tool-call success, latency/cost) and capture baseline vs PoV lift. 3) Agentic blueprint & path-to-scale handoff Produce a scalable Agentic Blueprint: agent roles, orchestration patterns, tools/APIs, data/knowledge strategy, guardrails, observability, and HIL escalation. Define MVP backlog and architecture decisions: identity/access, audit, logging, fallback design, policy boundaries, and deployment model. Hand off cleanly to delivery teams (MVP squads / pods) with a production-ready plan. 4) Solution architecture + client ecosystem Design solutions using constructs or hyper scaler Agentic AI foundations (Foundry, knowledge fabric/RAG patterns, agent orchestration, governance, observability/AgentOps Deploy across hyperscalers (AWS/Azure/GCP) and/or client environments; integrate with enterprise apps (e.g., ServiceNow, Salesforce, SAP, Microsoft stack). Ensure alignment with enterprise security, privacy, and compliance requirements. 5) Deal acceleration & differentiation Serve as a technical "closer" in competitive pursuits: demos, workshops, architecture deep dives, and technical validation. Create reusable accelerators: prompt packs, workflow templates, connectors, eval suites, reference architectures-so future PoVs become faster and repeatable. Contribute to thought leadership and field playbooks (industry use cases, POV patterns, autonomy ladder constructs, commercial hooks). What success looks like (12-month outcomes) Time-to-first-value: PoVs that reliably land in weeks with measurable outcomes. Conversion: Strong PoV to MVP conversion rate (and clear roadmap to scale). Executive confidence: CXO trust built through crisp narratives + working systems. Reusable assets: Field-ready accelerators that reduce PoV cycle time quarter over quarter. Scalability: PoVs designed with production realities in mind (security, observability, cost, controls). Required Qualifications 8+ years of experience in full-stack engineering / solution architecture / technical consulting, with significant client-facing delivery. Demonstrated ability to build quickly under ambiguity and still maintain sound architecture instincts. Strong experience with modern AI stacks, including: LLMs / agent patterns: orchestration, tool-calling, planning/execution loops, memory patterns RAG & knowledge: embedding strategies, chunking, vector databases, retrieval evaluation Evaluation: offline + online evals, regression suites, safety tests/red-teaming basics Strong software engineering fundamentals: APIs, data pipelines, integration, distributed systems basics. Proficiency in Python + one of (TypeScript/Java/Go); comfortable across frontend + backend as needed. Cloud-native experience (AWS/Azure/GCP), containers, CI/CD, and observability fundamentals. Exceptional communication: can translate technical complexity into business impact for senior stakeholders. Preferred Qualifications Proven delivery of GenAI/agentic solutions in production (not only prototypes). Experience integrating with enterprise platforms: ServiceNow, Salesforce, SAP, Microsoft (Graph/O365), Databricks/Snowflake, etc. Experience with security & governance for GenAI: data boundaries, access control, auditability, model risk, compliance evidence. Familiarity with LLMOps/AgentOps concepts: versioning, telemetry, drift monitoring, cost governance (FinOps). Domain depth in one or more focus verticals (Travel/Transportation/Hospitality, Retail/CPG, BFSI, Manufacturing, Media). Relevant certifications (cloud, security, data) are a plus. Core competencies (what distinguishes top performers) Executive presence: credible with CXOs; can run a room and drive decisions. Structured problem framing: quickly identifies the highest-leverage wedge and measurement plan. Builder mindset: ships working systems rapidly; demos are grounded in real integrations. Judgment & trust: knows where agents must be constrained; designs for safe autonomy. Repeatability: turns one-off wins into reusable playbooks and accelerators. Working model Travel: expected (client workshops, PoVs, exec meetings). Operates in tight pods with Sales, Industry leaders, BlueVerse product/platform teams, and delivery squads. Strong bias toward hands-on building (this role is not purely advisory). Benefits Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave Additional Information All your information will be kept confidential according to EEO guidelines.
10/24/2026
Full time
Job Description Job Description: Job Description Role: Forward Deployed Engineer (FDE) - Agentic AI , Americas Role Type: Client-facing, hands-on engineering + solutioning (pre-sales through early delivery) Location: Major US hub (e.g., New York, Bay Area, Dallas, Chicago - flexible for the right candidate). Travel Expected. Level: Manager/Principal/Senior Principal Business Unit: (Enterprise AI Platforms & Agentic Solutions). Reporting to: Artificial Intelligence Leader, North America. About Company: Global technology consulting and digital solutions company that enables enterprises across industries to reimagine how they operate, compete, and grow. By combining deep domain knowledge, advanced engineering, and transformation expertise, delivers measurable business impact at scale. Enterprise AI business unit, purpose built to help organizations move beyond pilots into scaled, product iongrade AI adoption, functional consulting, an AI Foundry, and agentic AI platforms to deliver integrated solutions that transform how work gets done across the enterprise.Operating across Banking, Insurance, Manufacturing, Retail/CPG, Energy & Utilities, Travel & Hospitality, HiTech, and Media, works closely with industry GTM teams to create repeatable AI solutions, accelerators, and transformation programs aligned to real business outcomes. Role summary Building and scaling enterprise grade GenAI + Agentic AI capabilities (Foundry, orchestration, governance/AgentOp, accelerators, and verticalized agents) across Fortune 2000 clients. As a Forward Deployed Engineer (FDE), you will operate at the intersection of executive problem framing, rapid engineering, and scalable architecture. You will engage directly with client CXOs and ssseni or leaders to identify a highvalue wedge, build a working proof in weeks, and translate that into a clear path toward MVP and scaled rollout on or nay hyper-scaler platforms. You will be embedded in deals and client journeys-shipping real agentic systems, not slides. Key Responsibilities 1) Executive-facing discovery & value shaping Partner with Sales, Client Partners, and leaders to run CXO-level working sessions that translate business pain into an Outcome Thesis (KPI tree, baseline, uplift hypothesis, operating constraints). Identify the right "thin-slice" wedge for a rapid Proof of Value (PoV): high signal, measurable, low dependency, enterprise-relevant. Communicate trade-offs clearly: what to automate vs assist, where human-in-the-loop is required, and what "safe scale" entails. 2) Rapid Proof of Value engineering Build a rapid PoV that demonstrates business impact + technical feasibility trustworthiness Implement agent workflowswith tooluse, integration to enterprise systems, and lightweight UI/experience for stakeholder clarity. Create initial evaluation harness (task success, accuracy, policy compliance, tool-call success, latency/cost) and capture baseline vs PoV lift. 3) Agentic blueprint & path-to-scale handoff Produce a scalable Agentic Blueprint: agent roles, orchestration patterns, tools/APIs, data/knowledge strategy, guardrails, observability, and HIL escalation. Define MVP backlog and architecture decisions: identity/access, audit, logging, fallback design, policy boundaries, and deployment model. Hand off cleanly to delivery teams (MVP squads / pods) with a production-ready plan. 4) Solution architecture + client ecosystem Design solutions using constructs or hyper scaler Agentic AI foundations (Foundry, knowledge fabric/RAG patterns, agent orchestration, governance, observability/AgentOps Deploy across hyperscalers (AWS/Azure/GCP) and/or client environments; integrate with enterprise apps (e.g., ServiceNow, Salesforce, SAP, Microsoft stack). Ensure alignment with enterprise security, privacy, and compliance requirements. 5) Deal acceleration & differentiation Serve as a technical "closer" in competitive pursuits: demos, workshops, architecture deep dives, and technical validation. Create reusable accelerators: prompt packs, workflow templates, connectors, eval suites, reference architectures-so future PoVs become faster and repeatable. Contribute to thought leadership and field playbooks (industry use cases, POV patterns, autonomy ladder constructs, commercial hooks). What success looks like (12-month outcomes) Time-to-first-value: PoVs that reliably land in weeks with measurable outcomes. Conversion: Strong PoV to MVP conversion rate (and clear roadmap to scale). Executive confidence: CXO trust built through crisp narratives + working systems. Reusable assets: Field-ready accelerators that reduce PoV cycle time quarter over quarter. Scalability: PoVs designed with production realities in mind (security, observability, cost, controls). Required Qualifications 8+ years of experience in full-stack engineering / solution architecture / technical consulting, with significant client-facing delivery. Demonstrated ability to build quickly under ambiguity and still maintain sound architecture instincts. Strong experience with modern AI stacks, including: LLMs / agent patterns: orchestration, tool-calling, planning/execution loops, memory patterns RAG & knowledge: embedding strategies, chunking, vector databases, retrieval evaluation Evaluation: offline + online evals, regression suites, safety tests/red-teaming basics Strong software engineering fundamentals: APIs, data pipelines, integration, distributed systems basics. Proficiency in Python + one of (TypeScript/Java/Go); comfortable across frontend + backend as needed. Cloud-native experience (AWS/Azure/GCP), containers, CI/CD, and observability fundamentals. Exceptional communication: can translate technical complexity into business impact for senior stakeholders. Preferred Qualifications Proven delivery of GenAI/agentic solutions in production (not only prototypes). Experience integrating with enterprise platforms: ServiceNow, Salesforce, SAP, Microsoft (Graph/O365), Databricks/Snowflake, etc. Experience with security & governance for GenAI: data boundaries, access control, auditability, model risk, compliance evidence. Familiarity with LLMOps/AgentOps concepts: versioning, telemetry, drift monitoring, cost governance (FinOps). Domain depth in one or more focus verticals (Travel/Transportation/Hospitality, Retail/CPG, BFSI, Manufacturing, Media). Relevant certifications (cloud, security, data) are a plus. Core competencies (what distinguishes top performers) Executive presence: credible with CXOs; can run a room and drive decisions. Structured problem framing: quickly identifies the highest-leverage wedge and measurement plan. Builder mindset: ships working systems rapidly; demos are grounded in real integrations. Judgment & trust: knows where agents must be constrained; designs for safe autonomy. Repeatability: turns one-off wins into reusable playbooks and accelerators. Working model Travel: expected (client workshops, PoVs, exec meetings). Operates in tight pods with Sales, Industry leaders, BlueVerse product/platform teams, and delivery squads. Strong bias toward hands-on building (this role is not purely advisory). Benefits Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave Additional Information All your information will be kept confidential according to EEO guidelines.
Job Description Job Description About the Role We are seeking a hands-on Senior Manager, SCM IT Systems to serve as the technical leader for our Supply Chain Management IT organization. This role combines deep functional/technical expertise in Oracle SCM applications with strong people and project leadership skills. The scope of this role is not limited to the current environment - it includes leading future upgrades and modernization efforts across the SCM application landscape (e.g., ASCP, Demantra, Agile, and related cloud/next-gen platforms). The ideal candidate can roll up their sleeves alongside a team of developers while also owning the day-to-day operational health of critical SCM systems and driving execution of strategic IT projects. What You'll Do Technical Leadership Serve as the subject matter expert and technical escalation point for Oracle SCM modules, including Advanced Supply Chain Planning (ASCP), Oracle Demantra (Demand Management/Planning), and Oracle Agile PLM. Lead planning and execution of upgrades and modernization initiatives across the SCM application landscape as the platform evolves beyond the current environment. Provide architectural guidance and hands-on technical direction to a team of developers and functional analysts. Review designs, code, and configurations to ensure solutions are scalable, maintainable, and aligned with best practices. Stay current on Oracle roadmap changes, patches, and upgrades relevant to the SCM application stack. Team Management Lead, mentor, and develop a team of developers and technical analysts across SCM systems. Set priorities, allocate resources, and balance workload across operational support and project initiatives. Foster a culture of accountability, collaboration, and continuous improvement within the team. Operations Management Own day-to-day operational stability of SCM systems, including incident management, root cause analysis, and preventive maintenance. Establish and monitor SLAs for system performance, uptime, and issue resolution. Manage change control, patching, and release processes for the SCM application landscape. Partner with infrastructure team and business partners to ensure system reliability and performance. Project Execution Plan and drive execution of SCM IT projects from requirements through deployment, including enhancements, upgrades, and new module rollouts. Manage project timelines, budgets, risks, and stakeholder communications. Coordinate with business stakeholders (Supply Chain, Planning, Procurement, Manufacturing) to translate business needs into technical solutions. Ensure proper testing, documentation, and change management practices are followed for all releases. Partner with business stakeholders to understand requirements and support the broader Supply Chain IT roadmap. Leverage AI and other data tools to deliver sound solutions that drive bottom-line value. Drive digital transformation initiatives using advanced tools and AI, and lead the roadmap for future tool upgrades. Who You Are Required Bachelor's degree in Computer Science, Information Systems, Engineering, or related field. Proven experience leading or managing a team of developers/analysts. Demonstrated experience managing both production support operations and project delivery simultaneously. Excellent stakeholder management and communication skills, with the ability to work across both technical and business teams. Oracle / SCM Technical Skills 10+ years of experience working with Oracle E-Business Suite SCM modules, including R12; experience leading upgrades or platform transitions is highly valued. Hands-on functional/technical experience with Oracle ASCP , and Oracle Demantra . Strong understanding of supply chain business processes (demand planning, supply planning, product lifecycle management). Preferred Oracle / SCM Related Experience with Oracle R12 integrations (e.g., Oracle Integration Cloud, EDI, middleware). Familiarity with SQL/PLSQL for troubleshooting and reporting. Experience with Oracle Discoverer reporting a plus. Experience with Oracle ERP reporting solutions (e.g., Oracle BI Publisher, OBIEE/Oracle Analytics Cloud, Oracle Reports, Hyperion/Essbase) a plus. Experience with Postgres databases a plus. Experience with Oracle Agile PLM a plus Broader Technology Skills Experience with cloud implementations (e.g., OCI, AWS, Azure) a plus. Familiarity with Java web technologies and streaming platforms (Kafka, Redpanda) a plus. Exposure to data analytics tools and practices a plus. Industry / Other Project management certification (PMP, Agile/Scrum) a plus. Prior experience in a manufacturing, distribution, or high-tech supply chain environment. Experience in the semiconductor industry a plus. Life at Diodes Diodes Incorporated delivers advanced analog and power semiconductor solutions to the world's leading technology companies, driving innovation, efficiency, and performance across high growth markets. Our teams collaborate across engineering, manufacturing, and corporate functions in a fast paced, transparent culture guided by Integrity, Commitment, and Innovation . We design reliable technology that improves the world-while prioritizing sustainability, safety, and employee well being. Our Vision: Inspire future technology through leading semiconductor solutions. Diodes Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
10/24/2026
Full time
Job Description Job Description About the Role We are seeking a hands-on Senior Manager, SCM IT Systems to serve as the technical leader for our Supply Chain Management IT organization. This role combines deep functional/technical expertise in Oracle SCM applications with strong people and project leadership skills. The scope of this role is not limited to the current environment - it includes leading future upgrades and modernization efforts across the SCM application landscape (e.g., ASCP, Demantra, Agile, and related cloud/next-gen platforms). The ideal candidate can roll up their sleeves alongside a team of developers while also owning the day-to-day operational health of critical SCM systems and driving execution of strategic IT projects. What You'll Do Technical Leadership Serve as the subject matter expert and technical escalation point for Oracle SCM modules, including Advanced Supply Chain Planning (ASCP), Oracle Demantra (Demand Management/Planning), and Oracle Agile PLM. Lead planning and execution of upgrades and modernization initiatives across the SCM application landscape as the platform evolves beyond the current environment. Provide architectural guidance and hands-on technical direction to a team of developers and functional analysts. Review designs, code, and configurations to ensure solutions are scalable, maintainable, and aligned with best practices. Stay current on Oracle roadmap changes, patches, and upgrades relevant to the SCM application stack. Team Management Lead, mentor, and develop a team of developers and technical analysts across SCM systems. Set priorities, allocate resources, and balance workload across operational support and project initiatives. Foster a culture of accountability, collaboration, and continuous improvement within the team. Operations Management Own day-to-day operational stability of SCM systems, including incident management, root cause analysis, and preventive maintenance. Establish and monitor SLAs for system performance, uptime, and issue resolution. Manage change control, patching, and release processes for the SCM application landscape. Partner with infrastructure team and business partners to ensure system reliability and performance. Project Execution Plan and drive execution of SCM IT projects from requirements through deployment, including enhancements, upgrades, and new module rollouts. Manage project timelines, budgets, risks, and stakeholder communications. Coordinate with business stakeholders (Supply Chain, Planning, Procurement, Manufacturing) to translate business needs into technical solutions. Ensure proper testing, documentation, and change management practices are followed for all releases. Partner with business stakeholders to understand requirements and support the broader Supply Chain IT roadmap. Leverage AI and other data tools to deliver sound solutions that drive bottom-line value. Drive digital transformation initiatives using advanced tools and AI, and lead the roadmap for future tool upgrades. Who You Are Required Bachelor's degree in Computer Science, Information Systems, Engineering, or related field. Proven experience leading or managing a team of developers/analysts. Demonstrated experience managing both production support operations and project delivery simultaneously. Excellent stakeholder management and communication skills, with the ability to work across both technical and business teams. Oracle / SCM Technical Skills 10+ years of experience working with Oracle E-Business Suite SCM modules, including R12; experience leading upgrades or platform transitions is highly valued. Hands-on functional/technical experience with Oracle ASCP , and Oracle Demantra . Strong understanding of supply chain business processes (demand planning, supply planning, product lifecycle management). Preferred Oracle / SCM Related Experience with Oracle R12 integrations (e.g., Oracle Integration Cloud, EDI, middleware). Familiarity with SQL/PLSQL for troubleshooting and reporting. Experience with Oracle Discoverer reporting a plus. Experience with Oracle ERP reporting solutions (e.g., Oracle BI Publisher, OBIEE/Oracle Analytics Cloud, Oracle Reports, Hyperion/Essbase) a plus. Experience with Postgres databases a plus. Experience with Oracle Agile PLM a plus Broader Technology Skills Experience with cloud implementations (e.g., OCI, AWS, Azure) a plus. Familiarity with Java web technologies and streaming platforms (Kafka, Redpanda) a plus. Exposure to data analytics tools and practices a plus. Industry / Other Project management certification (PMP, Agile/Scrum) a plus. Prior experience in a manufacturing, distribution, or high-tech supply chain environment. Experience in the semiconductor industry a plus. Life at Diodes Diodes Incorporated delivers advanced analog and power semiconductor solutions to the world's leading technology companies, driving innovation, efficiency, and performance across high growth markets. Our teams collaborate across engineering, manufacturing, and corporate functions in a fast paced, transparent culture guided by Integrity, Commitment, and Innovation . We design reliable technology that improves the world-while prioritizing sustainability, safety, and employee well being. Our Vision: Inspire future technology through leading semiconductor solutions. Diodes Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This job is with Capco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Project Manager - Cyber Security (CyberArk) Location: Dallas, Texas (Hybrid) Practice Area: Technology & Engineering Type: Permanent Lead enterprise CyberArk transformation initiatives that strengthen security, resilience, and regulatory compliance. The Role As a Project Manager within Capco's Cyber Security practice, you will lead the successful delivery of Privileged Access Management (PAM) initiatives for leading financial services clients. Working closely with business, security, and technology stakeholders, you will manage CyberArk implementation and enhancement projects, ensuring delivery aligns with client security strategies, compliance requirements, and operational objectives. This role combines project leadership, stakeholder management, and cybersecurity consulting expertise to deliver impactful business outcomes. What You'll Do Lead CyberArk implementation and enhancement projects, managing scope, timelines, risks, and successful delivery of Privileged Access Management capabilities Coordinate business, security, infrastructure, application, and vendor teams to ensure effective project execution and stakeholder alignment Manage project governance, executive communications, deployment planning, testing, and transition to operational support Facilitate client workshops, provide delivery guidance, and recommend leading practices for Identity and Access Management (IAM) and Privileged Access Management (PAM) Drive continuous improvement by supporting platform optimization, process enhancements, and alignment with security and regulatory objectives What We're Looking For 5+ years of experience managing complex technology projects using Agile and/or Waterfall delivery methodologies Proven experience leading cross-functional teams and managing executive-level stakeholder relationships Strong experience with project management tools including JIRA, Confluence, Microsoft Project, or Visio Excellent communication, presentation, and risk management skills with the ability to manage multiple workstreams simultaneously Experience delivering CyberArk projects, including privileged account onboarding, Privileged Session Manager (PSM), Azure/Microsoft 365 privileged access, or enterprise identity integrations Bonus Points For Experience within financial services, banking, or energy organizations Knowledge of Identity and Access Management (IAM), Zero Trust, or cybersecurity governance frameworks Experience supporting cloud security initiatives across Azure or hybrid environments Cybersecurity certifications such as CISSP, CISM, PMP, or Certified ScrumMaster Experience working in a management consulting or professional services environment Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy. We offer a competitive, people-first benefits package designed to support every aspect of your life: Medical, Dental, Vision coverage 401(k) with employer match Paid parental leave and dependent care support Tuition and wellness reimbursement programs Access to employee discount platforms and commuter benefits Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails, creating compelling and brand-aligned job postings, and AI-powered scheduling applications to improve interview coordination. AI is used as a support tool only. All hiring decisions are made by Capco's Talent Acquisition and Hiring teams. Inclusion at Capco We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know-we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our culture encourages individuality and collaboration-a mindset that shapes how we work with clients and each other every day. We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.
10/24/2026
Full time
This job is with Capco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Project Manager - Cyber Security (CyberArk) Location: Dallas, Texas (Hybrid) Practice Area: Technology & Engineering Type: Permanent Lead enterprise CyberArk transformation initiatives that strengthen security, resilience, and regulatory compliance. The Role As a Project Manager within Capco's Cyber Security practice, you will lead the successful delivery of Privileged Access Management (PAM) initiatives for leading financial services clients. Working closely with business, security, and technology stakeholders, you will manage CyberArk implementation and enhancement projects, ensuring delivery aligns with client security strategies, compliance requirements, and operational objectives. This role combines project leadership, stakeholder management, and cybersecurity consulting expertise to deliver impactful business outcomes. What You'll Do Lead CyberArk implementation and enhancement projects, managing scope, timelines, risks, and successful delivery of Privileged Access Management capabilities Coordinate business, security, infrastructure, application, and vendor teams to ensure effective project execution and stakeholder alignment Manage project governance, executive communications, deployment planning, testing, and transition to operational support Facilitate client workshops, provide delivery guidance, and recommend leading practices for Identity and Access Management (IAM) and Privileged Access Management (PAM) Drive continuous improvement by supporting platform optimization, process enhancements, and alignment with security and regulatory objectives What We're Looking For 5+ years of experience managing complex technology projects using Agile and/or Waterfall delivery methodologies Proven experience leading cross-functional teams and managing executive-level stakeholder relationships Strong experience with project management tools including JIRA, Confluence, Microsoft Project, or Visio Excellent communication, presentation, and risk management skills with the ability to manage multiple workstreams simultaneously Experience delivering CyberArk projects, including privileged account onboarding, Privileged Session Manager (PSM), Azure/Microsoft 365 privileged access, or enterprise identity integrations Bonus Points For Experience within financial services, banking, or energy organizations Knowledge of Identity and Access Management (IAM), Zero Trust, or cybersecurity governance frameworks Experience supporting cloud security initiatives across Azure or hybrid environments Cybersecurity certifications such as CISSP, CISM, PMP, or Certified ScrumMaster Experience working in a management consulting or professional services environment Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy. We offer a competitive, people-first benefits package designed to support every aspect of your life: Medical, Dental, Vision coverage 401(k) with employer match Paid parental leave and dependent care support Tuition and wellness reimbursement programs Access to employee discount platforms and commuter benefits Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails, creating compelling and brand-aligned job postings, and AI-powered scheduling applications to improve interview coordination. AI is used as a support tool only. All hiring decisions are made by Capco's Talent Acquisition and Hiring teams. Inclusion at Capco We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know-we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our culture encourages individuality and collaboration-a mindset that shapes how we work with clients and each other every day. We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.
This job is with lululemon, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description & Requirements who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. about this team The P&C Operations group provides an elevated and global people experience powered by Digital. This includes enabling CoEs through digital platforms, delivering shared services through Service Delivery, and supporting a product-centric operating model. A day in the life: What you do Define, maintain, and implement platform standards, governance, and operational processes across Core HCM (Workday) and ServiceNow HRSD ensuring accuracy, availability, and alignment with business needs Lead delivery of complex system initiatives and enhancements across foundational HR platforms with a high-performing team Optimize how Core HR systems and Service Delivery capabilities are leveraged to improve efficiency, data integrity, and employee experience Partner with stakeholders to drive transparent, trusted relationships and deliver on strategic roadmap priorities Lead cross-functional collaboration across P&C, Technology, and vendors to deliver system improvements and upgrades Drive a customer-focused culture that delivers simple, scalable, and high-impact solutions Demonstrate strong technical and business acumen across the system lifecycle (build, deploy, operate, optimize) core responsibilities The Manager, Foundational HR Systems is part of the P&C Operations function and oversees a team of Business Analysts, Sr. Functional Analysts, and Functional Analysts. This role partners closely with P&C CoEs, global business stakeholders, and technology teams to define and deliver Core HCM (Workday) and ServiceNow-based solutions, ensuring alignment to business needs and service delivery outcomes. You are responsible for: Developing and leading your team Prioritizing work across foundational HR platforms Managing escalations and driving resolution Delivering enhancements that improve employee and manager experience across core systems qualifications Undergraduate degree in P&C, Business, or related field; HRIS certification an asset 4+ years people leadership experience managing 4-6 direct reports 4+ years subject matter expertise in Core HCM platforms (Workday preferred) and Service Delivery platforms (ServiceNow HRSD preferred) Proven experience delivering and managing product roadmaps and system enhancements across enterprise HR platforms Strong ability to communicate risks, opportunities, and recommendations to senior leadership Experience leading Tier 2 support for enterprise HR systems, including issue triage and vendor collaboration Strong critical thinking, problem-solving, and stakeholder management skills Excellent written and verbal communication skills Demonstrated leadership in managing foundational HR systems (Core HCM & Service Delivery) Strong experience with Workday Core HCM and ServiceNow HRSD Ability to drive decisions using impact analysis and strategic thinking Embodies lululemon leadership behaviors (ownership, innovation, collaboration, courage, and trust-building must haves Acknowledge the presence of choice in every moment and take personal responsibility for your life. Possess an entrepreneurial spirit and continuously innovate to achieve great results. Communicate with honesty and kindness and create the space for others to do the same. Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. Foster connection by putting people first and building trusting relationships. Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously. additional notes Authorization to work in United States is required for this role. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time for this role. compensation and benefits package lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $112,00- $147,000 annually ; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements. At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth: Extended health and dental benefits, and mental health plans Paid time off Savings and retirement plan matching Generous employee discount Fitness & yoga classes Parenthood top-up Extensive catalog of development course offerings People networks, mentorship programs, and leadership series (to name a few) Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. workplace arrangement In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week. MQ1
10/24/2026
Full time
This job is with lululemon, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description & Requirements who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. about this team The P&C Operations group provides an elevated and global people experience powered by Digital. This includes enabling CoEs through digital platforms, delivering shared services through Service Delivery, and supporting a product-centric operating model. A day in the life: What you do Define, maintain, and implement platform standards, governance, and operational processes across Core HCM (Workday) and ServiceNow HRSD ensuring accuracy, availability, and alignment with business needs Lead delivery of complex system initiatives and enhancements across foundational HR platforms with a high-performing team Optimize how Core HR systems and Service Delivery capabilities are leveraged to improve efficiency, data integrity, and employee experience Partner with stakeholders to drive transparent, trusted relationships and deliver on strategic roadmap priorities Lead cross-functional collaboration across P&C, Technology, and vendors to deliver system improvements and upgrades Drive a customer-focused culture that delivers simple, scalable, and high-impact solutions Demonstrate strong technical and business acumen across the system lifecycle (build, deploy, operate, optimize) core responsibilities The Manager, Foundational HR Systems is part of the P&C Operations function and oversees a team of Business Analysts, Sr. Functional Analysts, and Functional Analysts. This role partners closely with P&C CoEs, global business stakeholders, and technology teams to define and deliver Core HCM (Workday) and ServiceNow-based solutions, ensuring alignment to business needs and service delivery outcomes. You are responsible for: Developing and leading your team Prioritizing work across foundational HR platforms Managing escalations and driving resolution Delivering enhancements that improve employee and manager experience across core systems qualifications Undergraduate degree in P&C, Business, or related field; HRIS certification an asset 4+ years people leadership experience managing 4-6 direct reports 4+ years subject matter expertise in Core HCM platforms (Workday preferred) and Service Delivery platforms (ServiceNow HRSD preferred) Proven experience delivering and managing product roadmaps and system enhancements across enterprise HR platforms Strong ability to communicate risks, opportunities, and recommendations to senior leadership Experience leading Tier 2 support for enterprise HR systems, including issue triage and vendor collaboration Strong critical thinking, problem-solving, and stakeholder management skills Excellent written and verbal communication skills Demonstrated leadership in managing foundational HR systems (Core HCM & Service Delivery) Strong experience with Workday Core HCM and ServiceNow HRSD Ability to drive decisions using impact analysis and strategic thinking Embodies lululemon leadership behaviors (ownership, innovation, collaboration, courage, and trust-building must haves Acknowledge the presence of choice in every moment and take personal responsibility for your life. Possess an entrepreneurial spirit and continuously innovate to achieve great results. Communicate with honesty and kindness and create the space for others to do the same. Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. Foster connection by putting people first and building trusting relationships. Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously. additional notes Authorization to work in United States is required for this role. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time for this role. compensation and benefits package lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $112,00- $147,000 annually ; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements. At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth: Extended health and dental benefits, and mental health plans Paid time off Savings and retirement plan matching Generous employee discount Fitness & yoga classes Parenthood top-up Extensive catalog of development course offerings People networks, mentorship programs, and leadership series (to name a few) Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. workplace arrangement In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week. MQ1
This job is with Novartis, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary The Director, AI Foundations Engineer will drive the engineering strategy, delivery, and operational excellence for the organization's agentic AI operating system, with responsibility spanning solution architecture, development, operations, and continuous improvement. This role will be central to enabling the transformation of existing processes, products, and services into agentic AI products and intelligent workflows by providing a scalable, secure, and high performing foundation. The ideal candidate will bring deep engineering leadership, systems thinking, and technical vision to guide the design and evolution of core agentic capabilities, establish engineering standards and operating models, and lead cross functional teams in delivering resilient and extensible AI services. Working closely with product leaders, business stakeholders, data and technology teams, and transformation leaders, this role will ensure the agentic systems accelerate innovation, support enterprise adoption, and delivers measurable business value through reliable and scalable execution. This position can be based remotely anywhere in the U.S. Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the Hiring Manager. There are 2 positions available. About the Role Key Responsibilities: Lead the design and development and ongoing improvement of the organization's AI foundations that will enable use cases through a disciplined engineering approach Define and implement an agentic AI foundational system, engineering standards, and development practices that promote scalability, reliability, repeatability, and continuous improvement Partner with product, data, infrastructure, security, and business teams to align platform capabilities with enterprise needs and strategic priorities. Oversee engineering teams in building reusable platform services, tools, and components that enable agentic AI products and workflows. Drive modernization and integration efforts to connect existing systems and processes with AI capabilities. Monitor agentic operations and user feedback to identify improvements, resolve issues, and support continuous optimization. Establish effective operating models, support processes, and governance practices to ensure consistent delivery of AI capabilities Communicate platform priorities, delivery progress, technical risks, and investment needs to senior leaders and cross functional stakeholders. Essential Requirements: Bachelor degree required and advanced degree preferred, ideally in business, engineering, computer science, data science, or a related field. 8 plus years of AI engineering experience, with a strong track record of leading product strategy, roadmap development, and delivery for complex digital, data, or AI enabled products. Demonstrated experience in AI and data driven product environments, including translating business needs into scalable product solutions and partnering closely with technical teams to bring innovative products to market. Strong cross functional leadership skills, with proven ability to collaborate effectively across Engineering, Innovation, Design, Data Science, Commercial, and other business teams to drive alignment and execution. Experience managing and developing product managers or junior product leaders, including coaching, prioritization support, and fostering strong product management practices. Excellent strategic, analytical, and communication skills, with the ability to evaluate opportunities, make informed tradeoffs, and clearly communicate product vision, priorities, and outcomes to stakeholders. Novartis Compensation Summary: The salary for this position is expected to range between $194,600 and $361,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to email protected or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
10/24/2026
Full time
This job is with Novartis, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary The Director, AI Foundations Engineer will drive the engineering strategy, delivery, and operational excellence for the organization's agentic AI operating system, with responsibility spanning solution architecture, development, operations, and continuous improvement. This role will be central to enabling the transformation of existing processes, products, and services into agentic AI products and intelligent workflows by providing a scalable, secure, and high performing foundation. The ideal candidate will bring deep engineering leadership, systems thinking, and technical vision to guide the design and evolution of core agentic capabilities, establish engineering standards and operating models, and lead cross functional teams in delivering resilient and extensible AI services. Working closely with product leaders, business stakeholders, data and technology teams, and transformation leaders, this role will ensure the agentic systems accelerate innovation, support enterprise adoption, and delivers measurable business value through reliable and scalable execution. This position can be based remotely anywhere in the U.S. Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the Hiring Manager. There are 2 positions available. About the Role Key Responsibilities: Lead the design and development and ongoing improvement of the organization's AI foundations that will enable use cases through a disciplined engineering approach Define and implement an agentic AI foundational system, engineering standards, and development practices that promote scalability, reliability, repeatability, and continuous improvement Partner with product, data, infrastructure, security, and business teams to align platform capabilities with enterprise needs and strategic priorities. Oversee engineering teams in building reusable platform services, tools, and components that enable agentic AI products and workflows. Drive modernization and integration efforts to connect existing systems and processes with AI capabilities. Monitor agentic operations and user feedback to identify improvements, resolve issues, and support continuous optimization. Establish effective operating models, support processes, and governance practices to ensure consistent delivery of AI capabilities Communicate platform priorities, delivery progress, technical risks, and investment needs to senior leaders and cross functional stakeholders. Essential Requirements: Bachelor degree required and advanced degree preferred, ideally in business, engineering, computer science, data science, or a related field. 8 plus years of AI engineering experience, with a strong track record of leading product strategy, roadmap development, and delivery for complex digital, data, or AI enabled products. Demonstrated experience in AI and data driven product environments, including translating business needs into scalable product solutions and partnering closely with technical teams to bring innovative products to market. Strong cross functional leadership skills, with proven ability to collaborate effectively across Engineering, Innovation, Design, Data Science, Commercial, and other business teams to drive alignment and execution. Experience managing and developing product managers or junior product leaders, including coaching, prioritization support, and fostering strong product management practices. Excellent strategic, analytical, and communication skills, with the ability to evaluate opportunities, make informed tradeoffs, and clearly communicate product vision, priorities, and outcomes to stakeholders. Novartis Compensation Summary: The salary for this position is expected to range between $194,600 and $361,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to email protected or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. This position is for full-time, onsite employment at the Family Dollar Chesapeake Store Support Center Summary of Position (Job Purpose) This is an exciting opportunity to join the Data & Analytics Delivery Organization at Family Dollar, where our enterprise is undergoing a major transformation to become a more data-driven organization. Insights from our rapidly growing data environment are fueling critical decisions that shape our customer experience, operational efficiency, and strategic growth. We are seeking a skilled Business Analyst, Enterprise Data & Analytics who is passionate about building scalable data & BI solutions and lives and breathes data. This role collaborates closely with business partners, subject matter experts and engineers to define goals, translate needs into requirements, and deliver features that power analytics and reporting across the enterprise. You will support teams across Digital Marketing, Merchandising, Data Science, Supply Chain, eCommerce, Finance, and Stores by delivering analytics solutions, metrics, dashboards, and data capabilities. The Business Analyst must be highly collaborative, organized, analytical, and an excellent communicator and problem solver. Principal Duties and Responsibilities Partners with Director and Engineering Managers on the development and execution of enterprise data product strategy. Develops clear requirements across business domains by collaborating with Business, Analytics, and Executive teams. Builds and owns a portfolio of data products-including dashboards, KPIs, semantic data layers, and self-service analytics tools-for internal and external stakeholders. Partners with stakeholders to define the UX requirements and user journeys. Works with Analytics partners to design prototypes for metrics, dashboards, and analytical experiences. Partners with Engineering Managers to manage scrum teams by setting priorities, defining epics and stories, and communicating a clear product vision. Translates complex analyses and ambiguous business needs into simple, actionable requirements and clear presentations. Conducts regular and ad hoc reporting, monitors KPIs, and measures product adoption, performance, and ROI. Builds strong cross-functional relationships to ensure alignment across business and technical teams. Maintains knowledge of industry trends, emerging data technologies, and competitive analytics capabilities to identify product improvements and innovation opportunities. Partners with Data Engineering and Governance to ensure data quality, lineage, definitions, and reliability meet enterprise standards. Drives user research, feedback sessions, and change management efforts to improve product usability and adoption. Creates clear documentation including PRDs, user stories, acceptance criteria, release notes, and user guides. Minimum Requirements/Qualifications Bachelor's degree in Business, Information Technology, Analytics, or related field. 3+ years of experience in product management, data analytics, business intelligence, or related functions. 3+ years of hands-on experience with analytics, data, or visualization tools. Excellent analytical and critical-thinking skills with the ability to build business cases, measure impact, and present results to senior leadership. Strong relationship-building, negotiation, and communication skills with a proven ability to influence without authority. High attention to detail with the ability to manage multiple priorities, collaborate across teams, and operate effectively in a fast-paced, changing environment. Strong proficiency in SQL (BigQuery preferred) and BI tools such as MicroStrategy, Tableau, or Power BI. Exceptional verbal and written communication skills, including executive presentations. Familiarity with Agile methodologies and experience writing epics, user stories, and acceptance criteria. Understanding of data modeling concepts, ETL/ELT pipelines, data quality, and semantic layers is a plus. Experience with data governance, KPI definition, product success metrics, or self-service analytics is a strong advantage. Experience in retail, supply chain, or eCommerce is helpful but not required. This is not to be considered a complete list of job duties, as they may be amended or added to as needed. Projected Salary Range: $91000-$102,250 Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Full time 510 Volvo Parkway,Chesapeake,Virginia 23320 Supply Chain Support Family Dollar
10/24/2026
Full time
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. This position is for full-time, onsite employment at the Family Dollar Chesapeake Store Support Center Summary of Position (Job Purpose) This is an exciting opportunity to join the Data & Analytics Delivery Organization at Family Dollar, where our enterprise is undergoing a major transformation to become a more data-driven organization. Insights from our rapidly growing data environment are fueling critical decisions that shape our customer experience, operational efficiency, and strategic growth. We are seeking a skilled Business Analyst, Enterprise Data & Analytics who is passionate about building scalable data & BI solutions and lives and breathes data. This role collaborates closely with business partners, subject matter experts and engineers to define goals, translate needs into requirements, and deliver features that power analytics and reporting across the enterprise. You will support teams across Digital Marketing, Merchandising, Data Science, Supply Chain, eCommerce, Finance, and Stores by delivering analytics solutions, metrics, dashboards, and data capabilities. The Business Analyst must be highly collaborative, organized, analytical, and an excellent communicator and problem solver. Principal Duties and Responsibilities Partners with Director and Engineering Managers on the development and execution of enterprise data product strategy. Develops clear requirements across business domains by collaborating with Business, Analytics, and Executive teams. Builds and owns a portfolio of data products-including dashboards, KPIs, semantic data layers, and self-service analytics tools-for internal and external stakeholders. Partners with stakeholders to define the UX requirements and user journeys. Works with Analytics partners to design prototypes for metrics, dashboards, and analytical experiences. Partners with Engineering Managers to manage scrum teams by setting priorities, defining epics and stories, and communicating a clear product vision. Translates complex analyses and ambiguous business needs into simple, actionable requirements and clear presentations. Conducts regular and ad hoc reporting, monitors KPIs, and measures product adoption, performance, and ROI. Builds strong cross-functional relationships to ensure alignment across business and technical teams. Maintains knowledge of industry trends, emerging data technologies, and competitive analytics capabilities to identify product improvements and innovation opportunities. Partners with Data Engineering and Governance to ensure data quality, lineage, definitions, and reliability meet enterprise standards. Drives user research, feedback sessions, and change management efforts to improve product usability and adoption. Creates clear documentation including PRDs, user stories, acceptance criteria, release notes, and user guides. Minimum Requirements/Qualifications Bachelor's degree in Business, Information Technology, Analytics, or related field. 3+ years of experience in product management, data analytics, business intelligence, or related functions. 3+ years of hands-on experience with analytics, data, or visualization tools. Excellent analytical and critical-thinking skills with the ability to build business cases, measure impact, and present results to senior leadership. Strong relationship-building, negotiation, and communication skills with a proven ability to influence without authority. High attention to detail with the ability to manage multiple priorities, collaborate across teams, and operate effectively in a fast-paced, changing environment. Strong proficiency in SQL (BigQuery preferred) and BI tools such as MicroStrategy, Tableau, or Power BI. Exceptional verbal and written communication skills, including executive presentations. Familiarity with Agile methodologies and experience writing epics, user stories, and acceptance criteria. Understanding of data modeling concepts, ETL/ELT pipelines, data quality, and semantic layers is a plus. Experience with data governance, KPI definition, product success metrics, or self-service analytics is a strong advantage. Experience in retail, supply chain, or eCommerce is helpful but not required. This is not to be considered a complete list of job duties, as they may be amended or added to as needed. Projected Salary Range: $91000-$102,250 Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Full time 510 Volvo Parkway,Chesapeake,Virginia 23320 Supply Chain Support Family Dollar
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. This position is for full-time, onsite employment at the Family Dollar Chesapeake Store Support Center Summary of Position (Job Purpose) This is an exciting opportunity to join the Data & Analytics Delivery Organization at Family Dollar, where our enterprise is undergoing a major transformation to become a more data-driven organization. Insights from our rapidly growing data environment are fueling critical decisions that shape our customer experience, operational efficiency, and strategic growth. We are seeking a skilled Business Analyst, Enterprise Data & Analytics who is passionate about building scalable data & BI solutions and lives and breathes data. This role collaborates closely with business partners, subject matter experts and engineers to define goals, translate needs into requirements, and deliver features that power analytics and reporting across the enterprise. You will support teams across Digital Marketing, Merchandising, Data Science, Supply Chain, eCommerce, Finance, and Stores by delivering analytics solutions, metrics, dashboards, and data capabilities. The Business Analyst must be highly collaborative, organized, analytical, and an excellent communicator and problem solver. Principal Duties and Responsibilities Partners with Director and Engineering Managers on the development and execution of enterprise data product strategy. Develops clear requirements across business domains by collaborating with Business, Analytics, and Executive teams. Builds and owns a portfolio of data products-including dashboards, KPIs, semantic data layers, and self-service analytics tools-for internal and external stakeholders. Partners with stakeholders to define the UX requirements and user journeys. Works with Analytics partners to design prototypes for metrics, dashboards, and analytical experiences. Partners with Engineering Managers to manage scrum teams by setting priorities, defining epics and stories, and communicating a clear product vision. Translates complex analyses and ambiguous business needs into simple, actionable requirements and clear presentations. Conducts regular and ad hoc reporting, monitors KPIs, and measures product adoption, performance, and ROI. Builds strong cross-functional relationships to ensure alignment across business and technical teams. Maintains knowledge of industry trends, emerging data technologies, and competitive analytics capabilities to identify product improvements and innovation opportunities. Partners with Data Engineering and Governance to ensure data quality, lineage, definitions, and reliability meet enterprise standards. Drives user research, feedback sessions, and change management efforts to improve product usability and adoption. Creates clear documentation including PRDs, user stories, acceptance criteria, release notes, and user guides. Minimum Requirements/Qualifications Bachelor's degree in Business, Information Technology, Analytics, or related field. 3+ years of experience in product management, data analytics, business intelligence, or related functions. 3+ years of hands-on experience with analytics, data, or visualization tools. Excellent analytical and critical-thinking skills with the ability to build business cases, measure impact, and present results to senior leadership. Strong relationship-building, negotiation, and communication skills with a proven ability to influence without authority. High attention to detail with the ability to manage multiple priorities, collaborate across teams, and operate effectively in a fast-paced, changing environment. Strong proficiency in SQL (BigQuery preferred) and BI tools such as MicroStrategy, Tableau, or Power BI. Exceptional verbal and written communication skills, including executive presentations. Familiarity with Agile methodologies and experience writing epics, user stories, and acceptance criteria. Understanding of data modeling concepts, ETL/ELT pipelines, data quality, and semantic layers is a plus. Experience with data governance, KPI definition, product success metrics, or self-service analytics is a strong advantage. Experience in retail, supply chain, or eCommerce is helpful but not required. This is not to be considered a complete list of job duties, as they may be amended or added to as needed. Projected Salary Range: $91000-$102,250 Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Full time 510 Volvo Parkway,Chesapeake,Virginia 23320 Supply Chain Support Family Dollar
10/24/2026
Full time
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. This position is for full-time, onsite employment at the Family Dollar Chesapeake Store Support Center Summary of Position (Job Purpose) This is an exciting opportunity to join the Data & Analytics Delivery Organization at Family Dollar, where our enterprise is undergoing a major transformation to become a more data-driven organization. Insights from our rapidly growing data environment are fueling critical decisions that shape our customer experience, operational efficiency, and strategic growth. We are seeking a skilled Business Analyst, Enterprise Data & Analytics who is passionate about building scalable data & BI solutions and lives and breathes data. This role collaborates closely with business partners, subject matter experts and engineers to define goals, translate needs into requirements, and deliver features that power analytics and reporting across the enterprise. You will support teams across Digital Marketing, Merchandising, Data Science, Supply Chain, eCommerce, Finance, and Stores by delivering analytics solutions, metrics, dashboards, and data capabilities. The Business Analyst must be highly collaborative, organized, analytical, and an excellent communicator and problem solver. Principal Duties and Responsibilities Partners with Director and Engineering Managers on the development and execution of enterprise data product strategy. Develops clear requirements across business domains by collaborating with Business, Analytics, and Executive teams. Builds and owns a portfolio of data products-including dashboards, KPIs, semantic data layers, and self-service analytics tools-for internal and external stakeholders. Partners with stakeholders to define the UX requirements and user journeys. Works with Analytics partners to design prototypes for metrics, dashboards, and analytical experiences. Partners with Engineering Managers to manage scrum teams by setting priorities, defining epics and stories, and communicating a clear product vision. Translates complex analyses and ambiguous business needs into simple, actionable requirements and clear presentations. Conducts regular and ad hoc reporting, monitors KPIs, and measures product adoption, performance, and ROI. Builds strong cross-functional relationships to ensure alignment across business and technical teams. Maintains knowledge of industry trends, emerging data technologies, and competitive analytics capabilities to identify product improvements and innovation opportunities. Partners with Data Engineering and Governance to ensure data quality, lineage, definitions, and reliability meet enterprise standards. Drives user research, feedback sessions, and change management efforts to improve product usability and adoption. Creates clear documentation including PRDs, user stories, acceptance criteria, release notes, and user guides. Minimum Requirements/Qualifications Bachelor's degree in Business, Information Technology, Analytics, or related field. 3+ years of experience in product management, data analytics, business intelligence, or related functions. 3+ years of hands-on experience with analytics, data, or visualization tools. Excellent analytical and critical-thinking skills with the ability to build business cases, measure impact, and present results to senior leadership. Strong relationship-building, negotiation, and communication skills with a proven ability to influence without authority. High attention to detail with the ability to manage multiple priorities, collaborate across teams, and operate effectively in a fast-paced, changing environment. Strong proficiency in SQL (BigQuery preferred) and BI tools such as MicroStrategy, Tableau, or Power BI. Exceptional verbal and written communication skills, including executive presentations. Familiarity with Agile methodologies and experience writing epics, user stories, and acceptance criteria. Understanding of data modeling concepts, ETL/ELT pipelines, data quality, and semantic layers is a plus. Experience with data governance, KPI definition, product success metrics, or self-service analytics is a strong advantage. Experience in retail, supply chain, or eCommerce is helpful but not required. This is not to be considered a complete list of job duties, as they may be amended or added to as needed. Projected Salary Range: $91000-$102,250 Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Full time 510 Volvo Parkway,Chesapeake,Virginia 23320 Supply Chain Support Family Dollar
Job Description Job Description Vertical Relevance is seeking a Senior AWS Cloud Security Consultant to help design in NYC Metro Area. and enforce enterprise cloud security controls within a highly regulated environment. This role sits at the intersection of cloud security architecture, policy engineering, and AWS governance, with a primary focus on preventing data exfiltration through policy-as-code, data perimeter controls, and proactive threat modeling. You will evaluate AWS services before they are introduced into production environments, identify potential security risks at the API and configuration level, and implement preventive controls using AWS Organizations policies, IAM guardrails, and Rego-based policy frameworks. This is an opportunity to work on complex cloud security challenges supporting critical business platforms where security, compliance, and operational rigor are non-negotiable. Key Responsibilities 8+ years of cloud DevOps engineering, cloud security, or infrastructure security experience. Deep expertise in AWS security architecture and governance. Demonstrated experience performing API-level threat modeling for AWS services. Strong hands-on experience with: Open Policy Agent (OPA) Rego policy development Policy testing and validation Advanced knowledge of: AWS IAM AWS Organizations SCPs and RCPs Data perimeter architecture Experience designing least-privilege access models in regulated environments. Strong understanding of cloud security controls, compliance requirements, and enterprise governance frameworks. Preferred Qualifications Experience with Kivera.io, Cloudflare One, or similar cloud API policy enforcement platforms. Experience with Regal policy linting and OPA coverage reporting. Infrastructure-as-Code expertise using Terraform. CI/CD experience with: GitHub Actions OIDC federation Policy validation pipelines Approval-based deployment models Experience with: Checkov Conftest Policy Sentry Cloudsplaining Strong AWS observability experience using: CloudWatch CloudTrail VPC Flow Logs Amazon EKS security and governance experience. Experience working directly with AWS Support and Technical Account Managers. Financial services, banking, capital markets, or other highly regulated industry experience. Technical Environment AWS Organizations with SCP and RCP governance Open Policy Agent (OPA) Rego policy language Kivera.io policy enforcement platform Cloudflare One Terraform GitHub Actions CloudWatch CloudTrail VPC Flow Logs Amazon EKS Enterprise Data Perimeter Architecture Coding experience with Python, IAC a must U.S. work authorization required. Candidates must be legally authorized to work in the United States without current or future employer sponsorship. About Vertical Relevance Vertical Relevance was founded to help business leaders drive value through the design and delivery of effective transformation programs across people, processes, and systems. Our mission is to help firms at any stage of their journey develop custom solutions for success and growth. We provide a full range of services from strategy and design through to implementation and training. Our collective industry expertise is our greatest asset - our professionals have an average of 20+ years' experience within Financial Services, across Wealth Management, Asset Management, Insurance, and Banking. Within our Customer Experience practice, we add complementary industry expertise (technology and media) synergizing the most relevant and successful customer trends. We focus wholly on your success by first rigorously assessing your business and technology challenges, and then right-sizing solutions that provide a meaningful ROI. With our industry experts hitting the ground running and focusing on nimble, quality delivery, we can see rapid, tangible improvements with our clients in productivity and effectiveness. When it makes sense for your company, we leverage our product partnerships in the areas of CRM, Sales Acceleration, Predictive Analytics, Digital Knowledge Management, and Cloud Transformation. Powered by JazzHR JfzJJ2bWAX
10/23/2026
Full time
Job Description Job Description Vertical Relevance is seeking a Senior AWS Cloud Security Consultant to help design in NYC Metro Area. and enforce enterprise cloud security controls within a highly regulated environment. This role sits at the intersection of cloud security architecture, policy engineering, and AWS governance, with a primary focus on preventing data exfiltration through policy-as-code, data perimeter controls, and proactive threat modeling. You will evaluate AWS services before they are introduced into production environments, identify potential security risks at the API and configuration level, and implement preventive controls using AWS Organizations policies, IAM guardrails, and Rego-based policy frameworks. This is an opportunity to work on complex cloud security challenges supporting critical business platforms where security, compliance, and operational rigor are non-negotiable. Key Responsibilities 8+ years of cloud DevOps engineering, cloud security, or infrastructure security experience. Deep expertise in AWS security architecture and governance. Demonstrated experience performing API-level threat modeling for AWS services. Strong hands-on experience with: Open Policy Agent (OPA) Rego policy development Policy testing and validation Advanced knowledge of: AWS IAM AWS Organizations SCPs and RCPs Data perimeter architecture Experience designing least-privilege access models in regulated environments. Strong understanding of cloud security controls, compliance requirements, and enterprise governance frameworks. Preferred Qualifications Experience with Kivera.io, Cloudflare One, or similar cloud API policy enforcement platforms. Experience with Regal policy linting and OPA coverage reporting. Infrastructure-as-Code expertise using Terraform. CI/CD experience with: GitHub Actions OIDC federation Policy validation pipelines Approval-based deployment models Experience with: Checkov Conftest Policy Sentry Cloudsplaining Strong AWS observability experience using: CloudWatch CloudTrail VPC Flow Logs Amazon EKS security and governance experience. Experience working directly with AWS Support and Technical Account Managers. Financial services, banking, capital markets, or other highly regulated industry experience. Technical Environment AWS Organizations with SCP and RCP governance Open Policy Agent (OPA) Rego policy language Kivera.io policy enforcement platform Cloudflare One Terraform GitHub Actions CloudWatch CloudTrail VPC Flow Logs Amazon EKS Enterprise Data Perimeter Architecture Coding experience with Python, IAC a must U.S. work authorization required. Candidates must be legally authorized to work in the United States without current or future employer sponsorship. About Vertical Relevance Vertical Relevance was founded to help business leaders drive value through the design and delivery of effective transformation programs across people, processes, and systems. Our mission is to help firms at any stage of their journey develop custom solutions for success and growth. We provide a full range of services from strategy and design through to implementation and training. Our collective industry expertise is our greatest asset - our professionals have an average of 20+ years' experience within Financial Services, across Wealth Management, Asset Management, Insurance, and Banking. Within our Customer Experience practice, we add complementary industry expertise (technology and media) synergizing the most relevant and successful customer trends. We focus wholly on your success by first rigorously assessing your business and technology challenges, and then right-sizing solutions that provide a meaningful ROI. With our industry experts hitting the ground running and focusing on nimble, quality delivery, we can see rapid, tangible improvements with our clients in productivity and effectiveness. When it makes sense for your company, we leverage our product partnerships in the areas of CRM, Sales Acceleration, Predictive Analytics, Digital Knowledge Management, and Cloud Transformation. Powered by JazzHR JfzJJ2bWAX
Job Description Job Description Description: About WAI Since 1978, WAI has grown from an entrepreneurial start-up into a global aftermarket leader headquartered in South Florida. Nearly five decades of product knowledge, customer trust, and operational scale now support an ambitious growth agenda across distribution, manufacturing, product, customer, supply chain, and shared-service operations. That scale creates a meaningful opportunity for practical enterprise AI. WAI is investing in AI, automation, data, and digital capabilities that can improve how work gets done: reducing manual effort, increasing speed and quality, strengthening decision-making, and helping teams serve customers more effectively. About the Role WAI is creating new enterprise AI capability focused on practical business impact: improving workflows, reducing manual effort, increasing speed and quality, supporting better decisions, and helping teams use AI-enabled tools responsibly. The Manager, AI Automation Engineering is a hands-on, business-facing delivery role responsible for turning approved AI-enabled use cases into working workflows, tools, and supportable solutions. You will help design, build, configure, test, launch, document, and continuously improve AI-enabled workflows across WAI. This role supports the business side of a business-led, IT-governed operating model. You will work closely with the Director, Enterprise AI Automation & Transformation, business stakeholders, IT, data, security, AI platform resources, vendors, offshore or remote technical resources, and users to ensure solutions are practical, secure, adopted, supportable, and aligned with enterprise standards. This is a player-coach role for someone who enjoys both the business and technical sides of AI and automation. You should be comfortable sitting with a business team to understand a manual process, translating that process into a practical workflow design, building or coordinating the solution, testing it carefully, documenting how it works, and helping users adopt it successfully. Why This Role Matters AI will create the most value at WAI when it is connected to real workflows, trusted data, clear controls, strong adoption, and measurable results. In this role, you will help WAI move from AI interest to AI operating discipline by turning prioritized opportunities into solutions teams can actually use. Great AI-enabled workflows are not just prompts, prototypes, or demos. They require process understanding, clear requirements, tested outputs, secure data handling, human review, documented logic, user training, support procedures, and continuous improvement. We care as much about reliable adoption as we do about clever prototypes. What You'll Do Manage and support the design, build, implementation, rollout, and continuous improvement of AI-enabled workflows, internal productivity tools, and agent-based solutions across multiple business functions. Partner with business stakeholders to understand process pain points, manual work, decision points, workflow dependencies, controls, exceptions, and improvement opportunities. Translate business needs into practical workflow steps, prompts, business rules, logic, integrations, user-facing experiences, test plans, acceptance criteria, documentation, and support procedures. Build, configure, or help maintain AI-enabled workflows using approved AI tools, workflow platforms, scripts, APIs, enterprise systems, and other technical building blocks. Lead or support discovery sessions, process mapping, future-state workflow design, solution design documentation, testing, rollout planning, training, feedback collection, and benefit tracking. Configure or guide prompt flows, workflow logic, tool usage, escalation paths, source citation, human-in-the-loop steps, and other controls in alignment with WAI's AI governance expectations. Coordinate with IT, data, security, AI platform resources, offshore engineers, and external partners on access, integrations, architecture review, production readiness, delivery execution, and ongoing support. Test solutions for accuracy, reliability, usability, data handling, security considerations, and alignment with business requirements before deployment. Monitor live solutions, troubleshoot issues, document defects, gather user feedback, recommend improvements, and help ensure workflows continue to perform as business needs evolve. As the program scales, provide coaching, day-to-day direction, or performance input for AI Automation Engineers, project contributors, vendors, or remote delivery resources as assigned. What You'll Build or Own You will help execute the operating model for enterprise AI adoption at WAI by turning approved use cases into working solutions that business teams can trust. AI-enabled workflows across business functions Internal productivity tools and business-facing copilots Prompt flows, workflow logic, business rules, integrations, and escalation paths Retrieval or knowledge-based workflows where trusted source material matters Human-in-the-loop review steps and control points Test plans, acceptance criteria, validation routines, and defect documentation Workflow, prompt, rule, integration, user procedure, and support documentation Rollout materials, training content, adoption support, and feedback loops Monitoring, troubleshooting, and continuous improvement processes Reusable delivery patterns that help WAI scale AI adoption responsibly This role works closely with IT and AI platform resources on architecture, access, security, integrations, and production readiness, while staying focused on practical business workflow delivery. What Success Looks Like In the first 6-12 months, success looks like: Several approved AI use cases have moved from discovery and design through testing, rollout, and improvement. Practical solutions are saving time, reducing manual work, improving consistency, improving service quality, or helping teams make better decisions. Business users understand how to use the new workflows and know when human review, escalation, or exception handling is required. Clear documentation exists for workflows, business rules, prompts, testing, support procedures, and ongoing maintenance. IT, AI platform resources, offshore engineers, and business stakeholders are aligned on delivery expectations, access, controls, and production readiness. Live solutions are monitored, issues are addressed, user feedback is captured, and improvements are made over time. WAI has stronger repeatable delivery patterns for building, testing, launching, and supporting AI-enabled workflows. Requirements: What We're Looking For We are looking for a hands-on AI and automation delivery leader who can combine technical fluency, business curiosity, structured problem-solving, and strong follow-through. Strong candidates will have experience building, configuring, supporting, or leading workflow automation, AI-enabled tools, business systems, data workflows, application integrations, internal tools, or similar technical/business transformation work. You should be able to translate business problems into workflows, requirements, prompts, rules, integrations, test plans, acceptance criteria, documentation, and implementation steps. You should have hands-on fluency with AI-enabled workflows using some combination of large language models, prompt design, retrieval-augmented generation, chatbots, AI agents, workflow orchestration, or similar approaches. You should have working knowledge of technical building blocks such as APIs, JSON, scripting, SQL, Python, workflow automation tools, enterprise systems, or similar capabilities. You do not need to be a traditional software engineering manager, but you should be technical enough to build, configure, test, troubleshoot, document, and guide AI-enabled workflow delivery. You should be comfortable working with both technical and non-technical stakeholders, including business users, functional leaders, process owners, IT, data/security partners, vendors, and remote or offshore technical resources. You should bring strong judgment about when automation is appropriate, when human review or escalation is needed, and how to balance speed, usability, reliability, data handling, controls, and long-term scalability. You should be organized, detail-oriented, collaborative, and energized by a fast-changing AI environment where standards and delivery patterns are still being built. Nice-to-Have Experience Experience with automation platforms such as Microsoft Power Automate, Power Platform, UiPath, Zapier, Workato, Make, or similar tools. Experience with AI tools or platforms such as Microsoft Copilot Studio, Azure AI, Enterprise LLM tools, RAG frameworks, agent orchestration tools, workflow tools, or similar technologies. Experience working with operational functions such as Customer Service, Supply Chain, Finance, HR, Sales Support, Product/Catalog, Operations, Shared Services, manufacturing, distribution, or other complex business environments. Experience coordinating offshore or remote technical resources, vendors, implementation partners, or cross-functional project teams. Experience coaching engineers, analysts, citizen developers, project contributors, or business users. Certifications or formal training in Microsoft Power Platform, Azure AI . click apply for full job details
10/22/2026
Full time
Job Description Job Description Description: About WAI Since 1978, WAI has grown from an entrepreneurial start-up into a global aftermarket leader headquartered in South Florida. Nearly five decades of product knowledge, customer trust, and operational scale now support an ambitious growth agenda across distribution, manufacturing, product, customer, supply chain, and shared-service operations. That scale creates a meaningful opportunity for practical enterprise AI. WAI is investing in AI, automation, data, and digital capabilities that can improve how work gets done: reducing manual effort, increasing speed and quality, strengthening decision-making, and helping teams serve customers more effectively. About the Role WAI is creating new enterprise AI capability focused on practical business impact: improving workflows, reducing manual effort, increasing speed and quality, supporting better decisions, and helping teams use AI-enabled tools responsibly. The Manager, AI Automation Engineering is a hands-on, business-facing delivery role responsible for turning approved AI-enabled use cases into working workflows, tools, and supportable solutions. You will help design, build, configure, test, launch, document, and continuously improve AI-enabled workflows across WAI. This role supports the business side of a business-led, IT-governed operating model. You will work closely with the Director, Enterprise AI Automation & Transformation, business stakeholders, IT, data, security, AI platform resources, vendors, offshore or remote technical resources, and users to ensure solutions are practical, secure, adopted, supportable, and aligned with enterprise standards. This is a player-coach role for someone who enjoys both the business and technical sides of AI and automation. You should be comfortable sitting with a business team to understand a manual process, translating that process into a practical workflow design, building or coordinating the solution, testing it carefully, documenting how it works, and helping users adopt it successfully. Why This Role Matters AI will create the most value at WAI when it is connected to real workflows, trusted data, clear controls, strong adoption, and measurable results. In this role, you will help WAI move from AI interest to AI operating discipline by turning prioritized opportunities into solutions teams can actually use. Great AI-enabled workflows are not just prompts, prototypes, or demos. They require process understanding, clear requirements, tested outputs, secure data handling, human review, documented logic, user training, support procedures, and continuous improvement. We care as much about reliable adoption as we do about clever prototypes. What You'll Do Manage and support the design, build, implementation, rollout, and continuous improvement of AI-enabled workflows, internal productivity tools, and agent-based solutions across multiple business functions. Partner with business stakeholders to understand process pain points, manual work, decision points, workflow dependencies, controls, exceptions, and improvement opportunities. Translate business needs into practical workflow steps, prompts, business rules, logic, integrations, user-facing experiences, test plans, acceptance criteria, documentation, and support procedures. Build, configure, or help maintain AI-enabled workflows using approved AI tools, workflow platforms, scripts, APIs, enterprise systems, and other technical building blocks. Lead or support discovery sessions, process mapping, future-state workflow design, solution design documentation, testing, rollout planning, training, feedback collection, and benefit tracking. Configure or guide prompt flows, workflow logic, tool usage, escalation paths, source citation, human-in-the-loop steps, and other controls in alignment with WAI's AI governance expectations. Coordinate with IT, data, security, AI platform resources, offshore engineers, and external partners on access, integrations, architecture review, production readiness, delivery execution, and ongoing support. Test solutions for accuracy, reliability, usability, data handling, security considerations, and alignment with business requirements before deployment. Monitor live solutions, troubleshoot issues, document defects, gather user feedback, recommend improvements, and help ensure workflows continue to perform as business needs evolve. As the program scales, provide coaching, day-to-day direction, or performance input for AI Automation Engineers, project contributors, vendors, or remote delivery resources as assigned. What You'll Build or Own You will help execute the operating model for enterprise AI adoption at WAI by turning approved use cases into working solutions that business teams can trust. AI-enabled workflows across business functions Internal productivity tools and business-facing copilots Prompt flows, workflow logic, business rules, integrations, and escalation paths Retrieval or knowledge-based workflows where trusted source material matters Human-in-the-loop review steps and control points Test plans, acceptance criteria, validation routines, and defect documentation Workflow, prompt, rule, integration, user procedure, and support documentation Rollout materials, training content, adoption support, and feedback loops Monitoring, troubleshooting, and continuous improvement processes Reusable delivery patterns that help WAI scale AI adoption responsibly This role works closely with IT and AI platform resources on architecture, access, security, integrations, and production readiness, while staying focused on practical business workflow delivery. What Success Looks Like In the first 6-12 months, success looks like: Several approved AI use cases have moved from discovery and design through testing, rollout, and improvement. Practical solutions are saving time, reducing manual work, improving consistency, improving service quality, or helping teams make better decisions. Business users understand how to use the new workflows and know when human review, escalation, or exception handling is required. Clear documentation exists for workflows, business rules, prompts, testing, support procedures, and ongoing maintenance. IT, AI platform resources, offshore engineers, and business stakeholders are aligned on delivery expectations, access, controls, and production readiness. Live solutions are monitored, issues are addressed, user feedback is captured, and improvements are made over time. WAI has stronger repeatable delivery patterns for building, testing, launching, and supporting AI-enabled workflows. Requirements: What We're Looking For We are looking for a hands-on AI and automation delivery leader who can combine technical fluency, business curiosity, structured problem-solving, and strong follow-through. Strong candidates will have experience building, configuring, supporting, or leading workflow automation, AI-enabled tools, business systems, data workflows, application integrations, internal tools, or similar technical/business transformation work. You should be able to translate business problems into workflows, requirements, prompts, rules, integrations, test plans, acceptance criteria, documentation, and implementation steps. You should have hands-on fluency with AI-enabled workflows using some combination of large language models, prompt design, retrieval-augmented generation, chatbots, AI agents, workflow orchestration, or similar approaches. You should have working knowledge of technical building blocks such as APIs, JSON, scripting, SQL, Python, workflow automation tools, enterprise systems, or similar capabilities. You do not need to be a traditional software engineering manager, but you should be technical enough to build, configure, test, troubleshoot, document, and guide AI-enabled workflow delivery. You should be comfortable working with both technical and non-technical stakeholders, including business users, functional leaders, process owners, IT, data/security partners, vendors, and remote or offshore technical resources. You should bring strong judgment about when automation is appropriate, when human review or escalation is needed, and how to balance speed, usability, reliability, data handling, controls, and long-term scalability. You should be organized, detail-oriented, collaborative, and energized by a fast-changing AI environment where standards and delivery patterns are still being built. Nice-to-Have Experience Experience with automation platforms such as Microsoft Power Automate, Power Platform, UiPath, Zapier, Workato, Make, or similar tools. Experience with AI tools or platforms such as Microsoft Copilot Studio, Azure AI, Enterprise LLM tools, RAG frameworks, agent orchestration tools, workflow tools, or similar technologies. Experience working with operational functions such as Customer Service, Supply Chain, Finance, HR, Sales Support, Product/Catalog, Operations, Shared Services, manufacturing, distribution, or other complex business environments. Experience coordinating offshore or remote technical resources, vendors, implementation partners, or cross-functional project teams. Experience coaching engineers, analysts, citizen developers, project contributors, or business users. Certifications or formal training in Microsoft Power Platform, Azure AI . click apply for full job details
This job is with Novartis, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary The ideal location for this role is East Hanover, NJ but a distant working arrangement may be possible in certain states. Distant workers are responsible for the cost of home office expenses and periodic travel/lodging will be determined necessary by hiring manager. For associates working on-site, relocation assistance to be within 50 miles of the site may be available. This position will require 10% travel as defined by the business (domestic and or international). About the Role The Executive Director, Strategy & Innovation will lead the long-term strategy, innovation roadmap, and ecosystem partnerships that shape the future of NovaOS, Novartis' enterprise AI platform. This leader will identify emerging AI technologies, evaluate market trends, incubate new AI-enabled capabilities, and drive strategic investments that accelerate business value, competitive advantage, and enterprise transformation. Working across Product, Applied AI, Engineering, and Commercial teams, the role will help define the next generation of AI products and platform capabilities. Responsibilities: • Define and drive the strategic roadmap and innovation agenda for the enterprise AI platform in partnership with Product and Business leadership. • Identify emerging technologies, market trends, customer needs, and competitive opportunities that shape future product investments. • Lead strategic discovery, concept development, business case creation, and incubation of new AI-enabled capabilities. • Develop and manage strategic partnerships with technology providers, startups, academia, and innovation ecosystems. • Partner with Product Management, Applied AI, Engineering, UX, and Commercial teams to transition validated concepts into product roadmaps. • Establish innovation governance, portfolio prioritization, and investment frameworks that balance short-term delivery with long-term strategic growth. • Build and lead a high-performing strategy and innovation organization while fostering a culture of experimentation, learning, and continuous improvement. Education: Bachelor's or advanced degree in Business, Engineering, Computer Science, Data Science, or a related discipline. Required: • 10+ years of experience in corporate strategy, product strategy, innovation, management consulting, or digital transformation leadership. • Demonstrated success developing enterprise technology strategies and leading cross-functional innovation initiatives. • Strong executive communication, strategic thinking, and stakeholder management skills with experience influencing senior leadership. • Solid understanding of AI, enterprise software, digital platforms, and product management principles. Preferred: • Experience developing AI platform strategies, strategic partnerships, or innovation portfolios. • Experience in pharmaceutical, healthcare, or other highly regulated industries. The salary for this position is expected to range between $236,600.00 and $439,400.00 annual per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to email protected or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
10/21/2026
Full time
This job is with Novartis, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary The ideal location for this role is East Hanover, NJ but a distant working arrangement may be possible in certain states. Distant workers are responsible for the cost of home office expenses and periodic travel/lodging will be determined necessary by hiring manager. For associates working on-site, relocation assistance to be within 50 miles of the site may be available. This position will require 10% travel as defined by the business (domestic and or international). About the Role The Executive Director, Strategy & Innovation will lead the long-term strategy, innovation roadmap, and ecosystem partnerships that shape the future of NovaOS, Novartis' enterprise AI platform. This leader will identify emerging AI technologies, evaluate market trends, incubate new AI-enabled capabilities, and drive strategic investments that accelerate business value, competitive advantage, and enterprise transformation. Working across Product, Applied AI, Engineering, and Commercial teams, the role will help define the next generation of AI products and platform capabilities. Responsibilities: • Define and drive the strategic roadmap and innovation agenda for the enterprise AI platform in partnership with Product and Business leadership. • Identify emerging technologies, market trends, customer needs, and competitive opportunities that shape future product investments. • Lead strategic discovery, concept development, business case creation, and incubation of new AI-enabled capabilities. • Develop and manage strategic partnerships with technology providers, startups, academia, and innovation ecosystems. • Partner with Product Management, Applied AI, Engineering, UX, and Commercial teams to transition validated concepts into product roadmaps. • Establish innovation governance, portfolio prioritization, and investment frameworks that balance short-term delivery with long-term strategic growth. • Build and lead a high-performing strategy and innovation organization while fostering a culture of experimentation, learning, and continuous improvement. Education: Bachelor's or advanced degree in Business, Engineering, Computer Science, Data Science, or a related discipline. Required: • 10+ years of experience in corporate strategy, product strategy, innovation, management consulting, or digital transformation leadership. • Demonstrated success developing enterprise technology strategies and leading cross-functional innovation initiatives. • Strong executive communication, strategic thinking, and stakeholder management skills with experience influencing senior leadership. • Solid understanding of AI, enterprise software, digital platforms, and product management principles. Preferred: • Experience developing AI platform strategies, strategic partnerships, or innovation portfolios. • Experience in pharmaceutical, healthcare, or other highly regulated industries. The salary for this position is expected to range between $236,600.00 and $439,400.00 annual per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to email protected or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
This job is with Invesco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Invesco As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? Our people are at the ver y core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: Flexible paid time off Hybrid work schedule 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution Health & wellbeing benefits Parental Leave benefits Employee stock purchase plan Job Description About the Role: As a Sr. Business Analyst within the Intelligent Automation team, you will support the analysis, documentation, and delivery of business requirements for automation initiatives across the organization. This role will partner with business stakeholders, process owners, and technology teams to understand current-state processes, identify improvement opportunities, and translate business needs into clear, actionable requirements. The Sr. Business Analyst will contribute to the full requirements lifecycle, including elicitation, documentation, validation, prioritization, and change support. This role requires strong analytical, communication, and process improvement skills, with a working understanding of intelligent automation concepts and technologies. The position will help ensure automation solutions are aligned with business objectives, operational needs, and governance standards while supporting the successful adoption of automation capabilities. Responsibilities of the Role: Gather, analyze, and document business requirements for intelligent automation initiatives. Collaborate with business stakeholders, process owners, and technical teams to understand automation opportunities and define clear requirements. Support the requirements life cycle, including requirements gathering, validation, prioritization, traceability, and change management. Analyze and map current-state business processes and assist in defining future-state processes optimized for automation. Facilitate working sessions, interviews, and requirements discussions with business and technology stakeholders. Partner with solution architects, developers, automation engineers, and QA teams to ensure business requirements are accurately understood and translated into solution designs. Develop process flows, user stories, acceptance criteria, business rules, and functional documentation to support automation delivery. Assist in preparing business cases, impact assessments, and cost-benefit inputs to support automation project prioritization. Support testing activities by helping define test scenarios, validate outcomes, and coordinate business user feedback. Help ensure automation initiatives are aligned with organizational goals, compliance requirements, and governance frameworks. Monitor implemented automation solutions and gather stakeholder feedback to support continuous improvement. Stay informed on business analysis practices, process improvement methods, and intelligent automation technologies. Support change management activities, including communication materials, training documentation, and user readiness content. Work Experience & Knowledge Relevant Experience: Minimum 5-8 years of progressive experience in business analysis, process improvement, technology delivery, or related roles. Automation Exposure: Experience supporting automation, digital transformation, business process improvement, or technology-enabled operational initiatives. Business Process Analysis: Experience documenting current-state and future-state processes, identifying gaps, and recommending improvements. Requirements Management: Strong experience gathering, analyzing, documenting, validating, and managing business requirements. Stakeholder Collaboration: Demonstrated ability to work with business users, process owners, IT teams, and project stakeholders to define and deliver business solutions. Intelligent Automation Knowledge: Working knowledge of automation technologies such as RPA, workflow automation, AI-enabled solutions, or process automation platforms. Familiarity with tools such as Blue Prism, UiPath, Automation Anywhere, or similar platforms is preferred. Agile Delivery: Experience working in Agile, Scrum, Kanban, or hybrid delivery environments. Documentation: Experience creating user stories, process maps, business requirements documents, functional specifications, test scenarios, and operational support materials. Problem Solving: Strong analytical skills with the ability to break down complex business issues into clear requirements and practical solutions. Change Support: Experience supporting user adoption, training materials, communication plans, or change readiness activities is preferred. Requirements of the Role: Business Analysis: Strong skills in requirements elicitation, documentation, validation, prioritization, and traceability. Process Mapping & Improvement: Ability to analyze, model, and improve business processes using tools such as Visio, BPMN, Lucid chart, or similar tools. Intelligent Automation Awareness: Working understanding of RPA, workflow automation, AI-enabled automation, and related technology concepts. Stakeholder Engagement: Strong communication and interpersonal skills with the ability to work effectively across business and technology teams. Analytical Thinking: Ability to interpret business needs, identify root causes, and translate findings into clear requirements. Agile Practices: Experience writing user stories, acceptance criteria, and supporting backlog refinement, sprint planning, and delivery ceremonies. Technical Acumen: Familiarity with SDLC concepts, integration, data flows, APIs, and automation solution delivery. Documentation & Communication: Strong written and verbal communication skills with the ability to create clear requirements, process flows, and presentation materials. Collaboration: Ability to work independently while partnering closely with cross-functional teams. Continuous Improvement: Interest in improving business processes, increasing operational efficiency, and supporting automation maturity. Tools Proficiency: Experience with business analysis and project delivery tools such as JIRA, Confluence, Microsoft Office Suite, Visio, and automation-related platforms. Education Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field is typically required. Professional certifications in business analysis such as CBAP, CCBA, PMI-PBA, or equivalent are preferred. Training or certification related to intelligent automation technologies, Agile methodologies, or project management is a plus. Experience may be considered in lieu of specific certifications where applicable. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
10/21/2026
Full time
This job is with Invesco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Invesco As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? Our people are at the ver y core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: Flexible paid time off Hybrid work schedule 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution Health & wellbeing benefits Parental Leave benefits Employee stock purchase plan Job Description About the Role: As a Sr. Business Analyst within the Intelligent Automation team, you will support the analysis, documentation, and delivery of business requirements for automation initiatives across the organization. This role will partner with business stakeholders, process owners, and technology teams to understand current-state processes, identify improvement opportunities, and translate business needs into clear, actionable requirements. The Sr. Business Analyst will contribute to the full requirements lifecycle, including elicitation, documentation, validation, prioritization, and change support. This role requires strong analytical, communication, and process improvement skills, with a working understanding of intelligent automation concepts and technologies. The position will help ensure automation solutions are aligned with business objectives, operational needs, and governance standards while supporting the successful adoption of automation capabilities. Responsibilities of the Role: Gather, analyze, and document business requirements for intelligent automation initiatives. Collaborate with business stakeholders, process owners, and technical teams to understand automation opportunities and define clear requirements. Support the requirements life cycle, including requirements gathering, validation, prioritization, traceability, and change management. Analyze and map current-state business processes and assist in defining future-state processes optimized for automation. Facilitate working sessions, interviews, and requirements discussions with business and technology stakeholders. Partner with solution architects, developers, automation engineers, and QA teams to ensure business requirements are accurately understood and translated into solution designs. Develop process flows, user stories, acceptance criteria, business rules, and functional documentation to support automation delivery. Assist in preparing business cases, impact assessments, and cost-benefit inputs to support automation project prioritization. Support testing activities by helping define test scenarios, validate outcomes, and coordinate business user feedback. Help ensure automation initiatives are aligned with organizational goals, compliance requirements, and governance frameworks. Monitor implemented automation solutions and gather stakeholder feedback to support continuous improvement. Stay informed on business analysis practices, process improvement methods, and intelligent automation technologies. Support change management activities, including communication materials, training documentation, and user readiness content. Work Experience & Knowledge Relevant Experience: Minimum 5-8 years of progressive experience in business analysis, process improvement, technology delivery, or related roles. Automation Exposure: Experience supporting automation, digital transformation, business process improvement, or technology-enabled operational initiatives. Business Process Analysis: Experience documenting current-state and future-state processes, identifying gaps, and recommending improvements. Requirements Management: Strong experience gathering, analyzing, documenting, validating, and managing business requirements. Stakeholder Collaboration: Demonstrated ability to work with business users, process owners, IT teams, and project stakeholders to define and deliver business solutions. Intelligent Automation Knowledge: Working knowledge of automation technologies such as RPA, workflow automation, AI-enabled solutions, or process automation platforms. Familiarity with tools such as Blue Prism, UiPath, Automation Anywhere, or similar platforms is preferred. Agile Delivery: Experience working in Agile, Scrum, Kanban, or hybrid delivery environments. Documentation: Experience creating user stories, process maps, business requirements documents, functional specifications, test scenarios, and operational support materials. Problem Solving: Strong analytical skills with the ability to break down complex business issues into clear requirements and practical solutions. Change Support: Experience supporting user adoption, training materials, communication plans, or change readiness activities is preferred. Requirements of the Role: Business Analysis: Strong skills in requirements elicitation, documentation, validation, prioritization, and traceability. Process Mapping & Improvement: Ability to analyze, model, and improve business processes using tools such as Visio, BPMN, Lucid chart, or similar tools. Intelligent Automation Awareness: Working understanding of RPA, workflow automation, AI-enabled automation, and related technology concepts. Stakeholder Engagement: Strong communication and interpersonal skills with the ability to work effectively across business and technology teams. Analytical Thinking: Ability to interpret business needs, identify root causes, and translate findings into clear requirements. Agile Practices: Experience writing user stories, acceptance criteria, and supporting backlog refinement, sprint planning, and delivery ceremonies. Technical Acumen: Familiarity with SDLC concepts, integration, data flows, APIs, and automation solution delivery. Documentation & Communication: Strong written and verbal communication skills with the ability to create clear requirements, process flows, and presentation materials. Collaboration: Ability to work independently while partnering closely with cross-functional teams. Continuous Improvement: Interest in improving business processes, increasing operational efficiency, and supporting automation maturity. Tools Proficiency: Experience with business analysis and project delivery tools such as JIRA, Confluence, Microsoft Office Suite, Visio, and automation-related platforms. Education Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field is typically required. Professional certifications in business analysis such as CBAP, CCBA, PMI-PBA, or equivalent are preferred. Training or certification related to intelligent automation technologies, Agile methodologies, or project management is a plus. Experience may be considered in lieu of specific certifications where applicable. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
This job is with Novartis, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary This position can be based remotely anywhere in the U.S. Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the Hiring Manager. About the Role The Strategy, Platforms & Transformation team is dedicated to enabling improved decision-making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We work within the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. This role is crucial in driving AI transformation by bringing the best in AI and tech to unlock opportunities for growth and improve patient outcomes. The Director, AI Foundations Engineer will drive the engineering strategy, delivery, and operational excellence for the organization's agentic AI operating system, with responsibility spanning solution architecture, development, operations, and continuous improvement. This role will be central to enabling the transformation of existing processes, products, and services into agentic AI products and intelligent workflows by providing a scalable, secure, and high performing foundation. The ideal candidate will bring deep engineering leadership, systems thinking, and technical vision to guide the design and evolution of core agentic capabilities, establish engineering standards and operating models, and lead cross functional teams in delivering resilient and extensible AI services. Working closely with product leaders, business stakeholders, data and technology teams, and transformation leaders, this role will ensure the agentic systems accelerate innovation, support enterprise adoption, and delivers measurable business value through reliable and scalable execution. Major Accountabilities Lead the design and development and ongoing improvement of the organization's AI foundations that will enable use cases through a disciplined engineering approach Define and implement an agentic AI foundational system, engineering standards, and development practices that promote scalability, reliability, repeatability, and continuous improvement Partner with product, data, infrastructure, security, and business teams to align platform capabilities with enterprise needs and strategic priorities. Oversee engineering teams in building reusable platform services, tools, and components that enable agentic AI products and workflows. Drive modernization and integration efforts to connect existing systems and processes with AI capabilities. Monitor agentic operations and user feedback to identify improvements, resolve issues, and support continuous optimization. Establish effective operating models, support processes, and governance practices to ensure consistent delivery of AI capabilities Communicate platform priorities, delivery progress, technical risks, and investment needs to senior leaders and cross functional stakeholders. Essential Requirements: Bachelor degree required and advanced degree preferred, ideally in business, engineering, computer science, data science, or a related field. 8 plus years of AI engineering experience, with a strong track record of leading product strategy, roadmap development, and delivery for complex digital, data, or AI enabled products. Demonstrated experience in AI and data driven product environments, including translating business needs into scalable product solutions and partnering closely with technical teams to bring innovative products to market. Strong cross functional leadership skills, with proven ability to collaborate effectively across Engineering, Innovation, Design, Data Science, Commercial, and other business teams to drive alignment and execution. Experience managing and developing product managers or junior product leaders, including coaching, prioritization support, and fostering strong product management practices. Excellent strategic, analytical, and communication skills, with the ability to evaluate opportunities, make informed tradeoffs, and clearly communicate product vision, priorities, and outcomes to stakeholders. The salary for this position is expected to range between $194,600.00 and $361,400.00 annual per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to email protected or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
10/21/2026
Full time
This job is with Novartis, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary This position can be based remotely anywhere in the U.S. Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the Hiring Manager. About the Role The Strategy, Platforms & Transformation team is dedicated to enabling improved decision-making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We work within the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. This role is crucial in driving AI transformation by bringing the best in AI and tech to unlock opportunities for growth and improve patient outcomes. The Director, AI Foundations Engineer will drive the engineering strategy, delivery, and operational excellence for the organization's agentic AI operating system, with responsibility spanning solution architecture, development, operations, and continuous improvement. This role will be central to enabling the transformation of existing processes, products, and services into agentic AI products and intelligent workflows by providing a scalable, secure, and high performing foundation. The ideal candidate will bring deep engineering leadership, systems thinking, and technical vision to guide the design and evolution of core agentic capabilities, establish engineering standards and operating models, and lead cross functional teams in delivering resilient and extensible AI services. Working closely with product leaders, business stakeholders, data and technology teams, and transformation leaders, this role will ensure the agentic systems accelerate innovation, support enterprise adoption, and delivers measurable business value through reliable and scalable execution. Major Accountabilities Lead the design and development and ongoing improvement of the organization's AI foundations that will enable use cases through a disciplined engineering approach Define and implement an agentic AI foundational system, engineering standards, and development practices that promote scalability, reliability, repeatability, and continuous improvement Partner with product, data, infrastructure, security, and business teams to align platform capabilities with enterprise needs and strategic priorities. Oversee engineering teams in building reusable platform services, tools, and components that enable agentic AI products and workflows. Drive modernization and integration efforts to connect existing systems and processes with AI capabilities. Monitor agentic operations and user feedback to identify improvements, resolve issues, and support continuous optimization. Establish effective operating models, support processes, and governance practices to ensure consistent delivery of AI capabilities Communicate platform priorities, delivery progress, technical risks, and investment needs to senior leaders and cross functional stakeholders. Essential Requirements: Bachelor degree required and advanced degree preferred, ideally in business, engineering, computer science, data science, or a related field. 8 plus years of AI engineering experience, with a strong track record of leading product strategy, roadmap development, and delivery for complex digital, data, or AI enabled products. Demonstrated experience in AI and data driven product environments, including translating business needs into scalable product solutions and partnering closely with technical teams to bring innovative products to market. Strong cross functional leadership skills, with proven ability to collaborate effectively across Engineering, Innovation, Design, Data Science, Commercial, and other business teams to drive alignment and execution. Experience managing and developing product managers or junior product leaders, including coaching, prioritization support, and fostering strong product management practices. Excellent strategic, analytical, and communication skills, with the ability to evaluate opportunities, make informed tradeoffs, and clearly communicate product vision, priorities, and outcomes to stakeholders. The salary for this position is expected to range between $194,600.00 and $361,400.00 annual per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to email protected or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
This job is with Gilead Sciences Inc., an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description As part of Gilead's Enterprise Data and ERP strategy, we are seeking a Senior Manager, SAP Manufacturing and Planning to serve as the Product Owner for enterprise-wide manufacturing execution, production planning, and shop floor digitization capabilities across our pharmaceutical and biologics manufacturing network. This leader will define and execute the enterprise roadmap for S/4HANA Production Planning (PP), Manufacturing Execution Systems (MES)/Digital Manufacturing, Material Requirements Planning (MRP), and segmentation capabilities, while enabling GxP-compliant manufacturing transformation across Pharmaceutical Development, Manufacturing, Quality, Supply Chain, and Kite organizations. This position will report to the Associate Director, IT ERP PDM. This is an onsite role based on Foster City, CA or Raleigh, NC. We do offer a hybrid environment with three days in office and two days work from home. Key Responsibilities Manufacturing Strategy & Business Partnership Develop and articulate a comprehensive SAP Manufacturing solution roadmap that aligns with the company's long-term business objectives within the Life Sciences sector. Architect scalable and flexible SAP solutions that can adapt to evolving business requirements and regulatory landscapes. Partner with Manufacturing, Quality, and Supply Chain leaders to define enterprise production priorities. Establish standards, operating procedures, and best practices for production planning and shop floor execution. Evaluate and recommend emerging SAP technologies and best practices to enhance system performance and efficiency Drive manufacturing data quality, GxP compliance, standardization, and business value realization. Produce detailed architectural blueprints, including data flow diagrams, system interface specifications, and configuration documentation. Manufacturing & Platform Ownership Own the strategy, governance, architecture, and continuous improvement of S/4HANA PP, MES/Digital Manufacturing, and MRP platforms across multiple sites. Govern enterprise SAP manufacturing domains, including Production Orders, Routings, BOMs, Work Centers, Batch Management, and Shop Floor Integration. Define enterprise standards for production planning, execution, and manufacturing data quality within a validated (GxP) environment. Lead integration strategy connecting third-party MES platforms - including Werum PAS-X - with S/4HANA PP, MRP, and (where relevant) IBP/Kinaxis for seamless demand-supply and shop floor alignment. Delivery Leadership & Operational Excellence Lead delivery of enterprise manufacturing initiatives including MES rollouts, PAS-X integrations and upgrades, PP/MRP optimization, and Digital Manufacturing transformation programs. Lead cross-functional teams including Manufacturing SMEs, Architects, Analysts, AMS partners, and System Integrators. Establish KPIs for production performance, planning accuracy, system adoption, GxP compliance, and operational excellence. Drive platform stability, validation lifecycle adherence (CSV/CSA), and continuous improvement across manufacturing sites. Leadership Build enterprise manufacturing systems capabilities and digital maturity. Lead manufacturing systems councils and governance forums. Influence senior leaders on manufacturing technology strategy, investments, and operating model decisions. Foster a culture of operational excellence, quality ownership, and accountability on the shop floor. Basic Qualifications: Bachelor's Degree and Eight Years' Experience OR Masters' Degree and Six Years' Experience Key Skills & Experience 12+ years of SAP Production Planning, Manufacturing Execution Systems, and manufacturing/supply chain technology experience. Deep expertise in S/4HANA PP, MRP, and MES/Digital Manufacturing platforms, with hands-on integration experience across third-party MES systems such as Werum PAS-X, SAP DMC, or similar. Working knowledge of SAP IBP / Kinaxis and its integration with production planning and MRP. Experience defining and enabling SAP segmentation capabilities across planning and manufacturing processes, including segmentation strategy, master data design, inventory and batch segmentation, and integration with S/4HANA PP/MRP, SAP IBP/Kinaxis, MES/Digital Manufacturing, and shop floor execution processes. Strong understanding of GxP methodologies, computer system validation (CSV/CSA), and regulated pharmaceutical/biologics manufacturing environments. Experience leading enterprise-wide manufacturing digitization and transformation programs. Strong understanding of cross-functional manufacturing, quality, and supply chain process dependencies. Strong leadership, stakeholder management, and product ownership experience. The salary range for this position is: Bay Area: $169,320.00 - $219,120.00. Raleigh: $146,200.00 - $189,200.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans . For additional benefits information, visit: Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. For jobs in the United States: Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex , age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. . click apply for full job details
10/21/2026
Full time
This job is with Gilead Sciences Inc., an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description As part of Gilead's Enterprise Data and ERP strategy, we are seeking a Senior Manager, SAP Manufacturing and Planning to serve as the Product Owner for enterprise-wide manufacturing execution, production planning, and shop floor digitization capabilities across our pharmaceutical and biologics manufacturing network. This leader will define and execute the enterprise roadmap for S/4HANA Production Planning (PP), Manufacturing Execution Systems (MES)/Digital Manufacturing, Material Requirements Planning (MRP), and segmentation capabilities, while enabling GxP-compliant manufacturing transformation across Pharmaceutical Development, Manufacturing, Quality, Supply Chain, and Kite organizations. This position will report to the Associate Director, IT ERP PDM. This is an onsite role based on Foster City, CA or Raleigh, NC. We do offer a hybrid environment with three days in office and two days work from home. Key Responsibilities Manufacturing Strategy & Business Partnership Develop and articulate a comprehensive SAP Manufacturing solution roadmap that aligns with the company's long-term business objectives within the Life Sciences sector. Architect scalable and flexible SAP solutions that can adapt to evolving business requirements and regulatory landscapes. Partner with Manufacturing, Quality, and Supply Chain leaders to define enterprise production priorities. Establish standards, operating procedures, and best practices for production planning and shop floor execution. Evaluate and recommend emerging SAP technologies and best practices to enhance system performance and efficiency Drive manufacturing data quality, GxP compliance, standardization, and business value realization. Produce detailed architectural blueprints, including data flow diagrams, system interface specifications, and configuration documentation. Manufacturing & Platform Ownership Own the strategy, governance, architecture, and continuous improvement of S/4HANA PP, MES/Digital Manufacturing, and MRP platforms across multiple sites. Govern enterprise SAP manufacturing domains, including Production Orders, Routings, BOMs, Work Centers, Batch Management, and Shop Floor Integration. Define enterprise standards for production planning, execution, and manufacturing data quality within a validated (GxP) environment. Lead integration strategy connecting third-party MES platforms - including Werum PAS-X - with S/4HANA PP, MRP, and (where relevant) IBP/Kinaxis for seamless demand-supply and shop floor alignment. Delivery Leadership & Operational Excellence Lead delivery of enterprise manufacturing initiatives including MES rollouts, PAS-X integrations and upgrades, PP/MRP optimization, and Digital Manufacturing transformation programs. Lead cross-functional teams including Manufacturing SMEs, Architects, Analysts, AMS partners, and System Integrators. Establish KPIs for production performance, planning accuracy, system adoption, GxP compliance, and operational excellence. Drive platform stability, validation lifecycle adherence (CSV/CSA), and continuous improvement across manufacturing sites. Leadership Build enterprise manufacturing systems capabilities and digital maturity. Lead manufacturing systems councils and governance forums. Influence senior leaders on manufacturing technology strategy, investments, and operating model decisions. Foster a culture of operational excellence, quality ownership, and accountability on the shop floor. Basic Qualifications: Bachelor's Degree and Eight Years' Experience OR Masters' Degree and Six Years' Experience Key Skills & Experience 12+ years of SAP Production Planning, Manufacturing Execution Systems, and manufacturing/supply chain technology experience. Deep expertise in S/4HANA PP, MRP, and MES/Digital Manufacturing platforms, with hands-on integration experience across third-party MES systems such as Werum PAS-X, SAP DMC, or similar. Working knowledge of SAP IBP / Kinaxis and its integration with production planning and MRP. Experience defining and enabling SAP segmentation capabilities across planning and manufacturing processes, including segmentation strategy, master data design, inventory and batch segmentation, and integration with S/4HANA PP/MRP, SAP IBP/Kinaxis, MES/Digital Manufacturing, and shop floor execution processes. Strong understanding of GxP methodologies, computer system validation (CSV/CSA), and regulated pharmaceutical/biologics manufacturing environments. Experience leading enterprise-wide manufacturing digitization and transformation programs. Strong understanding of cross-functional manufacturing, quality, and supply chain process dependencies. Strong leadership, stakeholder management, and product ownership experience. The salary range for this position is: Bay Area: $169,320.00 - $219,120.00. Raleigh: $146,200.00 - $189,200.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans . For additional benefits information, visit: Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. For jobs in the United States: Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex , age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. . click apply for full job details
Job Description Technical Project Manager - MarTech / Customer Data Platform Position Overview We are seeking an experienced Technical Project Manager to support a strategic Customer Data Platform (CDP) implementation focused on enabling more connected, personalized customer experiences across multiple marketing channels. This individual will serve as a key delivery lead across a complex MarTech ecosystem involving Salesforce Data 360, Salesforce Marketing Cloud, Unica, enterprise data platforms, integration/connectivity teams, reporting teams, and a third-party systems integrator. The ideal candidate does not need to be a hands-on developer, but must have enough technical fluency to understand how data, platforms, integrations, customer segmentation, and downstream activation channels work together. This person will serve as the connective tissue across multiple technical workstreams-identifying dependencies, surfacing risks, driving execution, and ensuring teams remain aligned throughout the implementation. This is an ideal opportunity for someone who has supported a large-scale MarTech, CDP, data, or digital transformation and is comfortable operating within an evolving environment with multiple stakeholders and technical dependencies. Key Responsibilities Lead the execution and coordination of a complex Customer Data Platform and MarTech implementation across multiple business and technology teams. Develop a strong understanding of the end-to-end ecosystem, including data ingestion and connectivity, Salesforce Data 360, customer segmentation, Salesforce Marketing Cloud, Unica, downstream channel activation, and reporting. Serve as the primary connective point across internal data, engineering, platform, marketing technology, reporting, and business teams. Coordinate closely with third-party systems integrators and internal technology teams to ensure solutions are delivered according to business and technical requirements. Identify cross-functional risks, technical dependencies, blockers, and downstream impacts before they affect overall delivery. Ensure individual teams and vendors are not developing solutions in silos and that implementation decisions align with the broader target-state architecture. Drive resolution of data, connectivity, integration, platform, and activation dependencies by engaging the appropriate technical resources. Support the implementation of predefined customer journeys by coordinating the datasets, customer segments, platform capabilities, and downstream activation components required for successful delivery. Ensure integrations between Salesforce Data 360 and downstream marketing platforms are appropriately incorporated into the implementation and future operating model. Coordinate with reporting and measurement teams to ensure required data is available to support post-launch reporting. Manage project plans, milestones, risks, dependencies, issues, and deliverables across an evolving pilot environment. Facilitate effective communication between technical teams, business stakeholders, platform owners, and external implementation partners. Support knowledge transfer from third-party implementation partners to internal resources to enable long-term ownership and sustainability. Help establish structure, processes, and accountability within a program where requirements and priorities may continue to evolve. Support Agile/hybrid delivery practices and work across tools such as Jira, Workfront, and other project management platforms. Required Qualifications 6-8+ years of experience in technical project management, technical program management, technology delivery, or a similar role. Experience leading complex, cross-functional technology implementations involving multiple systems, teams, and technical dependencies. Strong experience within MarTech, customer data, digital transformation, data platforms, or related technology environments. Experience supporting or leading a Customer Data Platform (CDP) implementation or similarly complex customer-data/marketing technology initiative. Strong understanding of end-to-end system and data flows, including how data moves between enterprise systems, platforms, integrations, and downstream activation channels. Demonstrated ability to identify technical dependencies and risks without needing to personally develop or configure the underlying technology. Experience managing delivery across internal technology teams, business stakeholders, and third-party vendors or systems integrators. Proven ability to operate successfully in ambiguous or evolving environments where requirements, timelines, and technical approaches may change. Strong communication skills with the ability to translate between technical and non-technical stakeholders. Demonstrated ability to independently drive execution, escalate blockers, and maintain accountability across multiple workstreams. Preferred Qualifications Experience with Salesforce Data 360 / Salesforce Data Cloud or another enterprise Customer Data Platform. Experience with Salesforce Marketing Cloud or other enterprise marketing technology platforms. Experience with Unica or similar campaign management/decisioning platforms. Previous experience working with or alongside a large systems integrator or consulting organization such as Deloitte, Accenture, PwC, EY, or KPMG. Previous consulting or systems integration experience supporting large enterprise transformation programs. Familiarity with customer segmentation, audience activation, customer journeys, and omnichannel marketing concepts. Experience with Jira, Workfront, Unica Plan, or similar project/delivery management tools. Familiarity with Agile or hybrid delivery methodologies. Exposure to SQL, data engineering, data architecture, or integration concepts is beneficial but not required. What Success Looks Like Within the first several months, this individual will have developed a strong understanding of the end-to-end CDP and MarTech ecosystem, established visibility across key dependencies and risks, and become a trusted coordination point across internal teams and external implementation partners. Success will be measured by the individual's ability to keep interconnected workstreams aligned, proactively identify issues that could impact customer journey delivery, drive implementation against defined requirements, and help ensure that the organization is positioned to successfully operate and scale the solution beyond the initial pilot. Equal Employment Opportunity Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
10/21/2026
Full time
Job Description Technical Project Manager - MarTech / Customer Data Platform Position Overview We are seeking an experienced Technical Project Manager to support a strategic Customer Data Platform (CDP) implementation focused on enabling more connected, personalized customer experiences across multiple marketing channels. This individual will serve as a key delivery lead across a complex MarTech ecosystem involving Salesforce Data 360, Salesforce Marketing Cloud, Unica, enterprise data platforms, integration/connectivity teams, reporting teams, and a third-party systems integrator. The ideal candidate does not need to be a hands-on developer, but must have enough technical fluency to understand how data, platforms, integrations, customer segmentation, and downstream activation channels work together. This person will serve as the connective tissue across multiple technical workstreams-identifying dependencies, surfacing risks, driving execution, and ensuring teams remain aligned throughout the implementation. This is an ideal opportunity for someone who has supported a large-scale MarTech, CDP, data, or digital transformation and is comfortable operating within an evolving environment with multiple stakeholders and technical dependencies. Key Responsibilities Lead the execution and coordination of a complex Customer Data Platform and MarTech implementation across multiple business and technology teams. Develop a strong understanding of the end-to-end ecosystem, including data ingestion and connectivity, Salesforce Data 360, customer segmentation, Salesforce Marketing Cloud, Unica, downstream channel activation, and reporting. Serve as the primary connective point across internal data, engineering, platform, marketing technology, reporting, and business teams. Coordinate closely with third-party systems integrators and internal technology teams to ensure solutions are delivered according to business and technical requirements. Identify cross-functional risks, technical dependencies, blockers, and downstream impacts before they affect overall delivery. Ensure individual teams and vendors are not developing solutions in silos and that implementation decisions align with the broader target-state architecture. Drive resolution of data, connectivity, integration, platform, and activation dependencies by engaging the appropriate technical resources. Support the implementation of predefined customer journeys by coordinating the datasets, customer segments, platform capabilities, and downstream activation components required for successful delivery. Ensure integrations between Salesforce Data 360 and downstream marketing platforms are appropriately incorporated into the implementation and future operating model. Coordinate with reporting and measurement teams to ensure required data is available to support post-launch reporting. Manage project plans, milestones, risks, dependencies, issues, and deliverables across an evolving pilot environment. Facilitate effective communication between technical teams, business stakeholders, platform owners, and external implementation partners. Support knowledge transfer from third-party implementation partners to internal resources to enable long-term ownership and sustainability. Help establish structure, processes, and accountability within a program where requirements and priorities may continue to evolve. Support Agile/hybrid delivery practices and work across tools such as Jira, Workfront, and other project management platforms. Required Qualifications 6-8+ years of experience in technical project management, technical program management, technology delivery, or a similar role. Experience leading complex, cross-functional technology implementations involving multiple systems, teams, and technical dependencies. Strong experience within MarTech, customer data, digital transformation, data platforms, or related technology environments. Experience supporting or leading a Customer Data Platform (CDP) implementation or similarly complex customer-data/marketing technology initiative. Strong understanding of end-to-end system and data flows, including how data moves between enterprise systems, platforms, integrations, and downstream activation channels. Demonstrated ability to identify technical dependencies and risks without needing to personally develop or configure the underlying technology. Experience managing delivery across internal technology teams, business stakeholders, and third-party vendors or systems integrators. Proven ability to operate successfully in ambiguous or evolving environments where requirements, timelines, and technical approaches may change. Strong communication skills with the ability to translate between technical and non-technical stakeholders. Demonstrated ability to independently drive execution, escalate blockers, and maintain accountability across multiple workstreams. Preferred Qualifications Experience with Salesforce Data 360 / Salesforce Data Cloud or another enterprise Customer Data Platform. Experience with Salesforce Marketing Cloud or other enterprise marketing technology platforms. Experience with Unica or similar campaign management/decisioning platforms. Previous experience working with or alongside a large systems integrator or consulting organization such as Deloitte, Accenture, PwC, EY, or KPMG. Previous consulting or systems integration experience supporting large enterprise transformation programs. Familiarity with customer segmentation, audience activation, customer journeys, and omnichannel marketing concepts. Experience with Jira, Workfront, Unica Plan, or similar project/delivery management tools. Familiarity with Agile or hybrid delivery methodologies. Exposure to SQL, data engineering, data architecture, or integration concepts is beneficial but not required. What Success Looks Like Within the first several months, this individual will have developed a strong understanding of the end-to-end CDP and MarTech ecosystem, established visibility across key dependencies and risks, and become a trusted coordination point across internal teams and external implementation partners. Success will be measured by the individual's ability to keep interconnected workstreams aligned, proactively identify issues that could impact customer journey delivery, drive implementation against defined requirements, and help ensure that the organization is positioned to successfully operate and scale the solution beyond the initial pilot. Equal Employment Opportunity Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
