Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate opening for an Information Technology Specialist at the journeyman level supporting Headquarters Air Force Materiel Command (HQ AFMC) A4/10 in Wright Patterson AFB, OH. The HQ AFMC Directorate of Logistics, Civil Engineering, Force Protection, and Nuclear Integration (A4/10) is responsible for shaping the workforce and infrastructure needed to deliver logistics, sustainment, installation support, and force protection capabilities across the command. This includes providing oversight for acquisition logistics, supply chain management, depot maintenance, base-level logistics operations, and enterprise security programs. Additionally, the directorate delivers strategic facility and infrastructure oversight while providing command-wide direction for Major Command (MAJCOM) security operations, ensuring the readiness and responsiveness required to support war-winning expeditionary capabilities. Responsibilities include, but are not limited to the duties listed below: Provide day-to-day Information Technology Specialist support within Sensitive Compartmented Information Facilities (SCIFs) supporting DoD agencies, the Office of the Secretary of Defense (OSD), and HQ AFMC, including classified enclave activities. Provide Information Assurance (IA) and technical security administrative assistance, IT endpoint administration and support, network engineering assistance, and Site Information Systems Security Manager (ISSM)/Information Systems Security Officer (ISSO) support. Install, maintain, audit, refresh, and support a secure Microsoft Windows endpoint environment. Maintain DoD and Air Force internet applications and protocols, including Internet Protocol (IP), Transmission Control Protocol (TCP), Hypertext Transfer Protocol (HTTP), Secure Hypertext Transfer Protocol (HTTPS), File Transfer Protocol (FTP), and Secure Sockets Layer (SSL). Interface with AFMC HQ customers and provide IT-related support to quickly resolve technical issues. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Perform periodic maintenance, hardware upgrades and replacement, firmware updates, and system configuration changes. Attend planning and requirements meetings with IT staff, program managers, analysts, and customers as required. Prepare systems for operational use and support operational tests and inspections. Provide technical guidance and Information Assurance support for AFMC technologies. Apply working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies to maintain system operations. Aid with the acquisition and sustainment of IT systems for weapon systems, subsystems, components, and equipment. Assist with security accreditation and information technology certification processes. Assist in the operation of necessary IT systems to ensure standardized file structures and seamless file sharing to support daily interactions with the SIO, SSO, staff, and directorate senior staff. Advise and assist in the development of system security management plans, computer Certification and Accreditation documentation, security vulnerability analyses, and other system security documents identified in MIL-HDBK 1785, DoDI 5000.02, and AF Supplement 1. Attend meetings and prepare/present briefings, graphics, and visuals for/to leadership. Prepare security paperwork, including but not limited to DD Form 2875 and Communications Security (COMSEC) inspection criteria. Assist in access control and perform escort duties for Video Teleconferencing (VTC) visitors. Answer telephones and other modes of administrative communication in the performance of duties. Perform self-inspections; identify security discrepancies; and report security incidents. Support security inspections; identify security discrepancies; and assist in report preparation. Perform courier responsibilities within the local area. Control program media and information within Air Force Materiel Command (AFMC) security guidelines. Populate and update databases, including but not limited to suspense tracking, personnel access, facility, JWICS system, and SharePoint databases, in the performance of assigned duties. Perform daily opening and closing of the SCIF and respond to SCIF after-duty-hour alarm activations when notified. Support AFMC/A2 Directorate JWICS communications to ensure cognizant parties are informed and appropriate responses are prepared, coordinated, and communicated while maintaining required security disciplines. Support the proper handling, preparation, and tracking of physical classified products entering or leaving the facility. Support planning, formulation, editing, development, publication, and storage of Special Access Program (SAP) and Top Secret/Sensitive Compartmented Information (TS/SCI) products. Support meetings and events attended or hosted by the Senior Intelligence Officer (SIO) on an as-required basis. Develop, maintain, and modify schedules and calendars as required on multi-level security systems. Use updated Security Classification Guides (SCGs) or other source documents to perform classification reviews on JWICS IT documentation and ensure proper derivative classification on all documents encountered during performance of duties. Support administrative tasks as necessary to support management, acquisition, and operations functions. Requirements Must have an active or current Top Secret security clearance with Sensitive Compartmented Information eligibility, verifiable in the Defense Information System for Security (DISS). BA/BS and at least three (3) years of experience in the respective technical/professional discipline being performed with proper certifications required in the labor category performance requirements OR six (6) years of directly related experience with proper certifications as described in the labor category performance requirements. Must be able to work successfully in a dynamic environment and effectively interact with numerous DoD, Agency, military/civilian personnel, and industry partners. Must be able to lift up to 50 pounds. Must meet position and certification requirements outlined in DoD Directive 814 for IA Technician Level II within six months of the date of hire. Must have working knowledge of various DODIIS Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to Certification and Accreditation (C&A). Must be familiar with security policy manuals, appropriate Intelligence Community Directives (ICDs), and other guiding policy documents. Why This Role Matters Real-World Impact - Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being. Growth-Oriented Environment - Learn from technical leaders, innovate within Agentic AI, and mentor those around you in AI best practices. Culture of Empowerment - You'll be part of a team that values innovation, trust, collaboration, and mission success Please join us, as together we build a better world one mission at a time powered by Technology Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development
10/22/2026
Full time
Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate opening for an Information Technology Specialist at the journeyman level supporting Headquarters Air Force Materiel Command (HQ AFMC) A4/10 in Wright Patterson AFB, OH. The HQ AFMC Directorate of Logistics, Civil Engineering, Force Protection, and Nuclear Integration (A4/10) is responsible for shaping the workforce and infrastructure needed to deliver logistics, sustainment, installation support, and force protection capabilities across the command. This includes providing oversight for acquisition logistics, supply chain management, depot maintenance, base-level logistics operations, and enterprise security programs. Additionally, the directorate delivers strategic facility and infrastructure oversight while providing command-wide direction for Major Command (MAJCOM) security operations, ensuring the readiness and responsiveness required to support war-winning expeditionary capabilities. Responsibilities include, but are not limited to the duties listed below: Provide day-to-day Information Technology Specialist support within Sensitive Compartmented Information Facilities (SCIFs) supporting DoD agencies, the Office of the Secretary of Defense (OSD), and HQ AFMC, including classified enclave activities. Provide Information Assurance (IA) and technical security administrative assistance, IT endpoint administration and support, network engineering assistance, and Site Information Systems Security Manager (ISSM)/Information Systems Security Officer (ISSO) support. Install, maintain, audit, refresh, and support a secure Microsoft Windows endpoint environment. Maintain DoD and Air Force internet applications and protocols, including Internet Protocol (IP), Transmission Control Protocol (TCP), Hypertext Transfer Protocol (HTTP), Secure Hypertext Transfer Protocol (HTTPS), File Transfer Protocol (FTP), and Secure Sockets Layer (SSL). Interface with AFMC HQ customers and provide IT-related support to quickly resolve technical issues. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Perform periodic maintenance, hardware upgrades and replacement, firmware updates, and system configuration changes. Attend planning and requirements meetings with IT staff, program managers, analysts, and customers as required. Prepare systems for operational use and support operational tests and inspections. Provide technical guidance and Information Assurance support for AFMC technologies. Apply working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies to maintain system operations. Aid with the acquisition and sustainment of IT systems for weapon systems, subsystems, components, and equipment. Assist with security accreditation and information technology certification processes. Assist in the operation of necessary IT systems to ensure standardized file structures and seamless file sharing to support daily interactions with the SIO, SSO, staff, and directorate senior staff. Advise and assist in the development of system security management plans, computer Certification and Accreditation documentation, security vulnerability analyses, and other system security documents identified in MIL-HDBK 1785, DoDI 5000.02, and AF Supplement 1. Attend meetings and prepare/present briefings, graphics, and visuals for/to leadership. Prepare security paperwork, including but not limited to DD Form 2875 and Communications Security (COMSEC) inspection criteria. Assist in access control and perform escort duties for Video Teleconferencing (VTC) visitors. Answer telephones and other modes of administrative communication in the performance of duties. Perform self-inspections; identify security discrepancies; and report security incidents. Support security inspections; identify security discrepancies; and assist in report preparation. Perform courier responsibilities within the local area. Control program media and information within Air Force Materiel Command (AFMC) security guidelines. Populate and update databases, including but not limited to suspense tracking, personnel access, facility, JWICS system, and SharePoint databases, in the performance of assigned duties. Perform daily opening and closing of the SCIF and respond to SCIF after-duty-hour alarm activations when notified. Support AFMC/A2 Directorate JWICS communications to ensure cognizant parties are informed and appropriate responses are prepared, coordinated, and communicated while maintaining required security disciplines. Support the proper handling, preparation, and tracking of physical classified products entering or leaving the facility. Support planning, formulation, editing, development, publication, and storage of Special Access Program (SAP) and Top Secret/Sensitive Compartmented Information (TS/SCI) products. Support meetings and events attended or hosted by the Senior Intelligence Officer (SIO) on an as-required basis. Develop, maintain, and modify schedules and calendars as required on multi-level security systems. Use updated Security Classification Guides (SCGs) or other source documents to perform classification reviews on JWICS IT documentation and ensure proper derivative classification on all documents encountered during performance of duties. Support administrative tasks as necessary to support management, acquisition, and operations functions. Requirements Must have an active or current Top Secret security clearance with Sensitive Compartmented Information eligibility, verifiable in the Defense Information System for Security (DISS). BA/BS and at least three (3) years of experience in the respective technical/professional discipline being performed with proper certifications required in the labor category performance requirements OR six (6) years of directly related experience with proper certifications as described in the labor category performance requirements. Must be able to work successfully in a dynamic environment and effectively interact with numerous DoD, Agency, military/civilian personnel, and industry partners. Must be able to lift up to 50 pounds. Must meet position and certification requirements outlined in DoD Directive 814 for IA Technician Level II within six months of the date of hire. Must have working knowledge of various DODIIS Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to Certification and Accreditation (C&A). Must be familiar with security policy manuals, appropriate Intelligence Community Directives (ICDs), and other guiding policy documents. Why This Role Matters Real-World Impact - Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being. Growth-Oriented Environment - Learn from technical leaders, innovate within Agentic AI, and mentor those around you in AI best practices. Culture of Empowerment - You'll be part of a team that values innovation, trust, collaboration, and mission success Please join us, as together we build a better world one mission at a time powered by Technology Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development
Job Description Job Description Overview We are looking for a AV/VTC Technician to join our team! Three or more years of experience working as an AV VTC Technician. Primary Skills include: Candidates are expected to have experience with videoconference and conference room upgrades, knowledge of Extron and Crestron infrastructure and control products, Bi-amp audio devices, Tandberg codecs, projection system and other audio/video equipment knowledge. Installing complex AV systems. Technicians must complete technical installation of AV systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation of Crestron Digital Media and control systems. Also, trouble-shoot complex audio, video, switching and control systems problems as required. Install, configure, integrate and test videoconferencing and integrated audio/visual technologies (videoconferencing, multimedia, displays, video projection systems, audio reinforcement systems, cameras, microphones, document cameras, streaming technologies, etc.) and A/V based collaboration technologies. Integrate and configure A/V systems with Crestron control systems. Install and configure Crestron Digital Media products. Additional Responsibilities Assist in Developing and conduct on-site user and administrative training for the installed integrated A/V systems. Assist in design, integration, testing and troubleshooting of various network and telecommunications systems including IP and ISDN networks. Assist in customer site surveys, including collecting and recording existing detailed operational, functional and technical requirements, developing project scopes. This would be the design engineer responsibility not a technician. Understanding plans and specifications to identify the materials and equipment needed to ensure compliance with project requirements. This would be the design engineer responsibility. Knowledge of design techniques, tools, and principals involved in the production of electrical plans, blueprint and drawings. Load and test touch panels and control programs. Troubleshoot hardware cabling. Provide system testing and troubleshooting expertise on high-end A/V solutions as related to the remote control sub-systems of the integrated solutions. Provide training and training material, including advanced training for the technical support and services personnel and directs easy to understand basic training for the end-users of the systems. Responsibilities Required Experience At a minimum, 3 years of experience with troubleshooting videoconferencing, audio conferencing, and integrated A/V technologies in a large enterprise. At a minimum, 3 years of experience installing and troubleshooting Digital Media, BiAmp, Extron, Tandberg, Polycom, Crestron, Lutron, and corresponding hardware and software infrastructure. Familiarity with IT, telecommunications, A/V and electrical equipment including related materials and specifications. Detailed knowledge of videoconferencing standards. Experience reading and interpreting blueprints. Administer ITSM / Service Now network ticket queue Crestron Digital Media Certification (preferred). Qualifications Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k,with matching) Life Insurance Plan PTO Short Term & Long-Term Disability Internet & Phone Allowance (for applicable roles) Wellness Resources (EAP) Pet Insurance Work-Life balance Flexible Hours Full-Time Permanent Positions JW Affinity IT is a full-service IT solutions provider supporting schools and private organizations with strategic, innovative technology projects. We take the time to understand our clients' needs to successfully develop, implement, and manage each initiative. JW is a certified small, woman- and minority-owned business through the National Minority Supplier Development Council. We are committed to fostering a diverse, inclusive, and innovative workplace where different perspectives lead to better IT solutions. As an Equal Opportunity Employer, we welcome applicants from all backgrounds and are dedicated to creating an inclusive environment.
10/20/2026
Full time
Job Description Job Description Overview We are looking for a AV/VTC Technician to join our team! Three or more years of experience working as an AV VTC Technician. Primary Skills include: Candidates are expected to have experience with videoconference and conference room upgrades, knowledge of Extron and Crestron infrastructure and control products, Bi-amp audio devices, Tandberg codecs, projection system and other audio/video equipment knowledge. Installing complex AV systems. Technicians must complete technical installation of AV systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation of Crestron Digital Media and control systems. Also, trouble-shoot complex audio, video, switching and control systems problems as required. Install, configure, integrate and test videoconferencing and integrated audio/visual technologies (videoconferencing, multimedia, displays, video projection systems, audio reinforcement systems, cameras, microphones, document cameras, streaming technologies, etc.) and A/V based collaboration technologies. Integrate and configure A/V systems with Crestron control systems. Install and configure Crestron Digital Media products. Additional Responsibilities Assist in Developing and conduct on-site user and administrative training for the installed integrated A/V systems. Assist in design, integration, testing and troubleshooting of various network and telecommunications systems including IP and ISDN networks. Assist in customer site surveys, including collecting and recording existing detailed operational, functional and technical requirements, developing project scopes. This would be the design engineer responsibility not a technician. Understanding plans and specifications to identify the materials and equipment needed to ensure compliance with project requirements. This would be the design engineer responsibility. Knowledge of design techniques, tools, and principals involved in the production of electrical plans, blueprint and drawings. Load and test touch panels and control programs. Troubleshoot hardware cabling. Provide system testing and troubleshooting expertise on high-end A/V solutions as related to the remote control sub-systems of the integrated solutions. Provide training and training material, including advanced training for the technical support and services personnel and directs easy to understand basic training for the end-users of the systems. Responsibilities Required Experience At a minimum, 3 years of experience with troubleshooting videoconferencing, audio conferencing, and integrated A/V technologies in a large enterprise. At a minimum, 3 years of experience installing and troubleshooting Digital Media, BiAmp, Extron, Tandberg, Polycom, Crestron, Lutron, and corresponding hardware and software infrastructure. Familiarity with IT, telecommunications, A/V and electrical equipment including related materials and specifications. Detailed knowledge of videoconferencing standards. Experience reading and interpreting blueprints. Administer ITSM / Service Now network ticket queue Crestron Digital Media Certification (preferred). Qualifications Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k,with matching) Life Insurance Plan PTO Short Term & Long-Term Disability Internet & Phone Allowance (for applicable roles) Wellness Resources (EAP) Pet Insurance Work-Life balance Flexible Hours Full-Time Permanent Positions JW Affinity IT is a full-service IT solutions provider supporting schools and private organizations with strategic, innovative technology projects. We take the time to understand our clients' needs to successfully develop, implement, and manage each initiative. JW is a certified small, woman- and minority-owned business through the National Minority Supplier Development Council. We are committed to fostering a diverse, inclusive, and innovative workplace where different perspectives lead to better IT solutions. As an Equal Opportunity Employer, we welcome applicants from all backgrounds and are dedicated to creating an inclusive environment.
Job Description Job Description The Opportunity: Federal Sherpa is uniquely positioned to support the United States Army's Mission Command Training Program (MCTP) at Fort Leavenworth, KS by delivering strategic program and project management expertise tailored to MCTP. Leveraging a team of seasoned professionals-including U.S. Army veterans and former senior government executives-we provide mission-focused solutions that enhance War Fighter Exercises and SRM-aligned training. Our commitment to integrity, performance, and innovation ensures that operational forces are equipped to execute unified land operations and respond effectively to domestic crises, reinforcing the Army's readiness and command capabilities. Location: Onsite - Mission Command Training Program (MCTP) - Fort Leavenworth, KS Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact on national security? You understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer focused engineering solution. As an AV technician you manage and provide oversight of the audiovisual (AV) and video teleconferencing (VTC) for an Operations Group at the Mission Command Training Program (MCTP) at Fort Leavenworth, KS. You also interact with the training audience to digitally document their progression through the operations process. Your role will involve collaborating with a team of AV/VTC technicians to support national security missions. You'll assist with setup, operation, and teardown of video-related equipment for exercises and events. Additionally, you'll contribute to maintaining personnel readiness by documenting training audience activities and by participating in training and professional development activities. Audiovisual and video teleconferencing support: • Provide high-level support and troubleshooting for all VTC and AV technology, including setup, configuration, and maintenance. Act as a technical point of contact for commanders and other senior leaders regarding video conferencing and event support. Ensure smooth integration of VTC sessions with other mission command information systems for briefings, After Action Reviews (AARs), and other command presentations. • This includes planning, coordinating, and executing all video support requirements for Warfighter Exercises (WFXs) and other high-level command training events, to include . The team lead ensures all AV/VTC systems, including webcasting and streaming capabilities, are fully operational and troubleshoot complex issues to minimize training disruption. Responsibilities: Team support and collaboration: • Work closely with a team of AV/VTC technicians, assisting with scheduling and performance tasks. • Participate in the setup, operation, and teardown of all video-related equipment for exercises and events. • Contribute to personnel readiness by engaging in training and professional development to maintain proficiency in all relevant systems. • Audiovisual and video teleconferencing support: • Provide high-level support and troubleshooting for all VTC and AV technology, including setup, configuration, and maintenance. • Serve as a technical point of contact for commanders and other senior leaders regarding video conferencing and event support. • Ensure seamless integration of VTC sessions with other mission command information systems for briefings, After Action Reviews (AARs), and other command presentations. • Streaming and webcasting operations: • Assist the team in operating and maintaining advanced webcasting and streaming video systems to disseminate information during exercises. • Support troubleshooting of complex streaming issues, ensuring quality video and audio delivery for remote participants and observers. Equipment management: • Provide demonstrated expertise in operating and maintaining VTC codecs, VTC enterprise components, and video streaming appliances. • Utilize strong knowledge of and experience with Cisco, Tandberg, and Polycom products to support VTC systems. • Manage equipment inventory, conduct preventative maintenance, and coordinate with vendors for repairs and upgrades. • Exercise planning and coordination: • Participate in Joint Exercise Life-Cycle (JELC) planning conferences to coordinate technical requirements with military and contractor stakeholders. • Plan and prepare all AV/VTC capabilities to meet demanding exercise timelines, often in dynamic, fast-paced environments. Regulatory compliance: • Ensure all activities and procedures comply with current Army and Joint regulations and publications applicable to VTC and AV support. • Problem-solving and issue resolution: • Serve as the primary escalation point for all Operations Group technical issues related to video and audio systems during exercises and events. • Lead the diagnostics and resolution of complex technical problems, often under high-pressure conditions. • Ensure quality of A/V products to outstations, to include audio and visual feeds, slides, and other products as directed by the government. This position may require access to restricted facilities. Due to the nature of work performed within those facilities, U.S. citizenship is required. Join us. The world can't wait. Qualifications: • Training/education in video production or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. • Minimum of five (5) years of related experience in the support and troubleshooting of videoconferencing and audiovisual technology. • Extensive knowledge with demonstrated experience in Webcasting and Streaming Video systems using today's latest technology. • Experience working in a dynamic environment and producing quality work under demanding timescales. • Strong knowledge with demonstrated experience operating and maintaining VTC Codecs, VTC Enterprise components, and Video Streaming appliances. • Experience working with and troubleshooting Cisco, Tandberg, and Polycom products required for AAR VTC support. • Familiarity with all current Army and Joint regulations and publications applicable to this position prior to employment. • Must be a US Citizen and possess an active DoD Secret or higher security clearance. Clearance: (Used for ability to obtain a clearance or specific clearance requirements) Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Vetting: (Used for Public Trust or DHS suitability) Public Trust: Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client; Public Trust determination is required. Powered by JazzHR nAy7m8jT7F
10/20/2026
Full time
Job Description Job Description The Opportunity: Federal Sherpa is uniquely positioned to support the United States Army's Mission Command Training Program (MCTP) at Fort Leavenworth, KS by delivering strategic program and project management expertise tailored to MCTP. Leveraging a team of seasoned professionals-including U.S. Army veterans and former senior government executives-we provide mission-focused solutions that enhance War Fighter Exercises and SRM-aligned training. Our commitment to integrity, performance, and innovation ensures that operational forces are equipped to execute unified land operations and respond effectively to domestic crises, reinforcing the Army's readiness and command capabilities. Location: Onsite - Mission Command Training Program (MCTP) - Fort Leavenworth, KS Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact on national security? You understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer focused engineering solution. As an AV technician you manage and provide oversight of the audiovisual (AV) and video teleconferencing (VTC) for an Operations Group at the Mission Command Training Program (MCTP) at Fort Leavenworth, KS. You also interact with the training audience to digitally document their progression through the operations process. Your role will involve collaborating with a team of AV/VTC technicians to support national security missions. You'll assist with setup, operation, and teardown of video-related equipment for exercises and events. Additionally, you'll contribute to maintaining personnel readiness by documenting training audience activities and by participating in training and professional development activities. Audiovisual and video teleconferencing support: • Provide high-level support and troubleshooting for all VTC and AV technology, including setup, configuration, and maintenance. Act as a technical point of contact for commanders and other senior leaders regarding video conferencing and event support. Ensure smooth integration of VTC sessions with other mission command information systems for briefings, After Action Reviews (AARs), and other command presentations. • This includes planning, coordinating, and executing all video support requirements for Warfighter Exercises (WFXs) and other high-level command training events, to include . The team lead ensures all AV/VTC systems, including webcasting and streaming capabilities, are fully operational and troubleshoot complex issues to minimize training disruption. Responsibilities: Team support and collaboration: • Work closely with a team of AV/VTC technicians, assisting with scheduling and performance tasks. • Participate in the setup, operation, and teardown of all video-related equipment for exercises and events. • Contribute to personnel readiness by engaging in training and professional development to maintain proficiency in all relevant systems. • Audiovisual and video teleconferencing support: • Provide high-level support and troubleshooting for all VTC and AV technology, including setup, configuration, and maintenance. • Serve as a technical point of contact for commanders and other senior leaders regarding video conferencing and event support. • Ensure seamless integration of VTC sessions with other mission command information systems for briefings, After Action Reviews (AARs), and other command presentations. • Streaming and webcasting operations: • Assist the team in operating and maintaining advanced webcasting and streaming video systems to disseminate information during exercises. • Support troubleshooting of complex streaming issues, ensuring quality video and audio delivery for remote participants and observers. Equipment management: • Provide demonstrated expertise in operating and maintaining VTC codecs, VTC enterprise components, and video streaming appliances. • Utilize strong knowledge of and experience with Cisco, Tandberg, and Polycom products to support VTC systems. • Manage equipment inventory, conduct preventative maintenance, and coordinate with vendors for repairs and upgrades. • Exercise planning and coordination: • Participate in Joint Exercise Life-Cycle (JELC) planning conferences to coordinate technical requirements with military and contractor stakeholders. • Plan and prepare all AV/VTC capabilities to meet demanding exercise timelines, often in dynamic, fast-paced environments. Regulatory compliance: • Ensure all activities and procedures comply with current Army and Joint regulations and publications applicable to VTC and AV support. • Problem-solving and issue resolution: • Serve as the primary escalation point for all Operations Group technical issues related to video and audio systems during exercises and events. • Lead the diagnostics and resolution of complex technical problems, often under high-pressure conditions. • Ensure quality of A/V products to outstations, to include audio and visual feeds, slides, and other products as directed by the government. This position may require access to restricted facilities. Due to the nature of work performed within those facilities, U.S. citizenship is required. Join us. The world can't wait. Qualifications: • Training/education in video production or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. • Minimum of five (5) years of related experience in the support and troubleshooting of videoconferencing and audiovisual technology. • Extensive knowledge with demonstrated experience in Webcasting and Streaming Video systems using today's latest technology. • Experience working in a dynamic environment and producing quality work under demanding timescales. • Strong knowledge with demonstrated experience operating and maintaining VTC Codecs, VTC Enterprise components, and Video Streaming appliances. • Experience working with and troubleshooting Cisco, Tandberg, and Polycom products required for AAR VTC support. • Familiarity with all current Army and Joint regulations and publications applicable to this position prior to employment. • Must be a US Citizen and possess an active DoD Secret or higher security clearance. Clearance: (Used for ability to obtain a clearance or specific clearance requirements) Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Vetting: (Used for Public Trust or DHS suitability) Public Trust: Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client; Public Trust determination is required. Powered by JazzHR nAy7m8jT7F
Job Description Job Description Blackwatch International Corporation (Blackwatch), a small business founded in 2010, is dedicated to supporting Federal government and national security objectives. Based in McLean, VA, with offices in Sacramento, CA, Blackwatch invests in innovation and quality for our customers and staff, holding corporate-level ISO 9001:2015, ISO/IEC 27001:2022, and ISO/IEC 20000-1:2018 quality certifications, as well as an appraisal at CMMI Maturity Level 3 for services and supplier management. We are a leading provider of information technology (IT) infrastructure, cybersecurity, DevSecOps, data exploitation, and engineering services, specializing in large and complex projects. Blackwatch is dedicated to growth and offers a dynamic working environment with multiple opportunities for advancement. Position Title: Audio/Video Technician Mid Position Location: National Capitol Region; Clarksburg, WV; Huntsville, AL Position Type: Full time Years of experience: 5 Security Clearance: Top Secret, Counterintelligence Polygraph US Citizenship Required: Yes Summary/Objective Blackwatch provides critical personnel to the Federal Bureau of Investigation (FBI) to support enterprise-wide platforms across a wide variety of mobile and collaborative technologies within a zero-trust framework. Blackwatch provides comprehensive services to facilitate secure communication using various media in both classified and unclassified environments. This includes technical and technology support requirements exist for the engineering, deployment, and ongoing support activities for these communications services. Blackwatch supports these missions, and the underlying capabilities that they provide, to the FBI enterprise providing highly skilled and reliable Audio/Video (A/V) Video Teleconferencing (VTC) System personnel to provide lifecycle support for critical information technology products, systems, and capabilities in multiple geographical FBI locations. The scope includes providing design, development, engineering, deployment, enhancement, operations and maintenance for existing A/V capabilities, enhancements/changes to existing capabilities, and engineering new A/V capabilities. Overview: The Audio/Video Technician (Mid-Level) provides advanced technical support for the design, installation, and maintenance of A/V and VTC systems. This role requires the ability to work independently on complex assignments and contribute to enterprise-level system reliability and enhancement. Responsibilities: Set up, adjust, and operate complex audio-visual equipment for classified/unclassified environments. Perform technical design, installation, operation, and maintenance of advanced audiovisual systems. Evaluate new equipment and software for potential adoption. Record and photograph various activities, ensuring quality and security compliance. Program and maintain systems using multiple specialized software tools. Collaborate with engineers to deploy enhancements and modifications. Minimum Qualifications: Bachelor's degree in business or a related field Minimum 5 years of A/V technical experience (certifications or prior work may substitute). Demonstrated expertise with multiple audio/video technologies and applications. Strong troubleshooting skills and customer service experience. 2+ years of experience in IT administration, digital signage, AV, network operations, or a related technical role Experience administering a digital signage management platform/CMS Strong computer skills, including Windows and web-based administration tools Experience with networking fundamentals: IP addresses, DNS, DHCP, Wi-Fi/Ethernet, and connectivity troubleshooting Ability to install, configure, monitor, and troubleshoot digital signage players and displays Experience managing users, permissions, devices, playlists, schedules, and content Ability to troubleshoot issues remotely and coordinate onsite technical support when necessary Strong attention to detail and ability to maintain accurate device/site inventories Ability to work independently and prioritize multiple support requests Basic understanding of HTML, images, video formats, and digital media is preferred Ability to document procedures, configurations, incidents, and resolutions Preferred Qualification Familiarity with 22Miles CMS, Content Manager, or related 22Miles products
10/19/2026
Full time
Job Description Job Description Blackwatch International Corporation (Blackwatch), a small business founded in 2010, is dedicated to supporting Federal government and national security objectives. Based in McLean, VA, with offices in Sacramento, CA, Blackwatch invests in innovation and quality for our customers and staff, holding corporate-level ISO 9001:2015, ISO/IEC 27001:2022, and ISO/IEC 20000-1:2018 quality certifications, as well as an appraisal at CMMI Maturity Level 3 for services and supplier management. We are a leading provider of information technology (IT) infrastructure, cybersecurity, DevSecOps, data exploitation, and engineering services, specializing in large and complex projects. Blackwatch is dedicated to growth and offers a dynamic working environment with multiple opportunities for advancement. Position Title: Audio/Video Technician Mid Position Location: National Capitol Region; Clarksburg, WV; Huntsville, AL Position Type: Full time Years of experience: 5 Security Clearance: Top Secret, Counterintelligence Polygraph US Citizenship Required: Yes Summary/Objective Blackwatch provides critical personnel to the Federal Bureau of Investigation (FBI) to support enterprise-wide platforms across a wide variety of mobile and collaborative technologies within a zero-trust framework. Blackwatch provides comprehensive services to facilitate secure communication using various media in both classified and unclassified environments. This includes technical and technology support requirements exist for the engineering, deployment, and ongoing support activities for these communications services. Blackwatch supports these missions, and the underlying capabilities that they provide, to the FBI enterprise providing highly skilled and reliable Audio/Video (A/V) Video Teleconferencing (VTC) System personnel to provide lifecycle support for critical information technology products, systems, and capabilities in multiple geographical FBI locations. The scope includes providing design, development, engineering, deployment, enhancement, operations and maintenance for existing A/V capabilities, enhancements/changes to existing capabilities, and engineering new A/V capabilities. Overview: The Audio/Video Technician (Mid-Level) provides advanced technical support for the design, installation, and maintenance of A/V and VTC systems. This role requires the ability to work independently on complex assignments and contribute to enterprise-level system reliability and enhancement. Responsibilities: Set up, adjust, and operate complex audio-visual equipment for classified/unclassified environments. Perform technical design, installation, operation, and maintenance of advanced audiovisual systems. Evaluate new equipment and software for potential adoption. Record and photograph various activities, ensuring quality and security compliance. Program and maintain systems using multiple specialized software tools. Collaborate with engineers to deploy enhancements and modifications. Minimum Qualifications: Bachelor's degree in business or a related field Minimum 5 years of A/V technical experience (certifications or prior work may substitute). Demonstrated expertise with multiple audio/video technologies and applications. Strong troubleshooting skills and customer service experience. 2+ years of experience in IT administration, digital signage, AV, network operations, or a related technical role Experience administering a digital signage management platform/CMS Strong computer skills, including Windows and web-based administration tools Experience with networking fundamentals: IP addresses, DNS, DHCP, Wi-Fi/Ethernet, and connectivity troubleshooting Ability to install, configure, monitor, and troubleshoot digital signage players and displays Experience managing users, permissions, devices, playlists, schedules, and content Ability to troubleshoot issues remotely and coordinate onsite technical support when necessary Strong attention to detail and ability to maintain accurate device/site inventories Ability to work independently and prioritize multiple support requests Basic understanding of HTML, images, video formats, and digital media is preferred Ability to document procedures, configurations, incidents, and resolutions Preferred Qualification Familiarity with 22Miles CMS, Content Manager, or related 22Miles products
Job Description Job Description Blackwatch International Corporation (Blackwatch), a small business founded in 2010, is dedicated to supporting Federal government and national security objectives. Based in McLean, VA, with offices in Sacramento, CA, Blackwatch invests in innovation and quality for our customers and staff, holding corporate-level ISO 9001:2015, ISO/IEC 27001:2022, and ISO/IEC 20000-1:2018 quality certifications, as well as an appraisal at CMMI Maturity Level 3 for services and supplier management. We are a leading provider of information technology (IT) infrastructure, cybersecurity, DevSecOps, data exploitation, and engineering services, specializing in large and complex projects. Blackwatch is dedicated to growth and offers a dynamic working environment with multiple opportunities for advancement. Position Title: Audio/Video Technician Position Location: Huntsville, AL Position Type: Full time Years of experience: 8 Security Clearance: Top Secret, Counterintelligence Polygraph US Citizenship Required: Yes Summary/Objective Blackwatch provides critical personnel to the Federal Bureau of Investigation (FBI) to support enterprise-wide platforms across a wide variety of mobile and collaborative technologies within a zero-trust framework. Blackwatch provides comprehensive services to facilitate secure communication using various media in both classified and unclassified environments. This includes technical and technology support requirements exist for the engineering, deployment, and ongoing support activities for these communications services. Blackwatch supports these missions, and the underlying capabilities that they provide, to the FBI enterprise providing highly skilled and reliable Audio/Video (A/V) Video Teleconferencing (VTC) System personnel to provide lifecycle support for critical information technology products, systems, and capabilities in multiple geographical FBI locations. The scope includes providing design, development, engineering, deployment, enhancement, operations and maintenance for existing A/V capabilities, enhancements/changes to existing capabilities, and engineering new A/V capabilities. Overview: The Senior Audio/Video Technician leads high-impact projects involving A/V and VTC systems for FBI facilities. This role combines technical expertise with leadership responsibilities, ensuring system performance, scalability, and security. Responsibilities: Lead technical design, installation, and maintenance efforts for sophisticated audiovisual systems. Supervise and mentor junior and mid-level technicians. Evaluate system performance and recommend major changes to improve efficiency and capability. Coordinate complex event support, including secure classified communications. Maintain compliance with all FBI operational and security standards. Drive adoption of innovative equipment and software solutions. Minimum Qualifications: Bachelor's degree in business or a related field Minimum 8 years of A/V technical experience (certifications or prior work may substitute). Strong leadership, project management, and cross-team collaboration skills. Comprehensive knowledge of A/V systems, acoustics, and integration with enterprise networks.
10/19/2026
Full time
Job Description Job Description Blackwatch International Corporation (Blackwatch), a small business founded in 2010, is dedicated to supporting Federal government and national security objectives. Based in McLean, VA, with offices in Sacramento, CA, Blackwatch invests in innovation and quality for our customers and staff, holding corporate-level ISO 9001:2015, ISO/IEC 27001:2022, and ISO/IEC 20000-1:2018 quality certifications, as well as an appraisal at CMMI Maturity Level 3 for services and supplier management. We are a leading provider of information technology (IT) infrastructure, cybersecurity, DevSecOps, data exploitation, and engineering services, specializing in large and complex projects. Blackwatch is dedicated to growth and offers a dynamic working environment with multiple opportunities for advancement. Position Title: Audio/Video Technician Position Location: Huntsville, AL Position Type: Full time Years of experience: 8 Security Clearance: Top Secret, Counterintelligence Polygraph US Citizenship Required: Yes Summary/Objective Blackwatch provides critical personnel to the Federal Bureau of Investigation (FBI) to support enterprise-wide platforms across a wide variety of mobile and collaborative technologies within a zero-trust framework. Blackwatch provides comprehensive services to facilitate secure communication using various media in both classified and unclassified environments. This includes technical and technology support requirements exist for the engineering, deployment, and ongoing support activities for these communications services. Blackwatch supports these missions, and the underlying capabilities that they provide, to the FBI enterprise providing highly skilled and reliable Audio/Video (A/V) Video Teleconferencing (VTC) System personnel to provide lifecycle support for critical information technology products, systems, and capabilities in multiple geographical FBI locations. The scope includes providing design, development, engineering, deployment, enhancement, operations and maintenance for existing A/V capabilities, enhancements/changes to existing capabilities, and engineering new A/V capabilities. Overview: The Senior Audio/Video Technician leads high-impact projects involving A/V and VTC systems for FBI facilities. This role combines technical expertise with leadership responsibilities, ensuring system performance, scalability, and security. Responsibilities: Lead technical design, installation, and maintenance efforts for sophisticated audiovisual systems. Supervise and mentor junior and mid-level technicians. Evaluate system performance and recommend major changes to improve efficiency and capability. Coordinate complex event support, including secure classified communications. Maintain compliance with all FBI operational and security standards. Drive adoption of innovative equipment and software solutions. Minimum Qualifications: Bachelor's degree in business or a related field Minimum 8 years of A/V technical experience (certifications or prior work may substitute). Strong leadership, project management, and cross-team collaboration skills. Comprehensive knowledge of A/V systems, acoustics, and integration with enterprise networks.
GovCIO LLC seeks a VTC Technician to support secure video teleconferencing for federal customers. You will configure, operate, and monitor VTC and AV systems; facilitate high-visibility meetings and events; and rapidly troubleshoot connectivity, audio, and video issues. Working in a mission-driven, collaborative culture, you'll coordinate with network and security teams, maintain documentation, and provide user training. This role offers growth with modern IT, supporting critical national missions and large-scale digital transformation projects. Responsibilities Configure, operate, and monitor VTC systems and related AV equipment for federal customers. Facilitate and support live virtual meetings, briefings, and large events to ensure quality and reliability. Troubleshoot VTC, network, and AV issues, escalating complex problems as needed. Perform routine system checks, firmware updates, and preventative maintenance. Document incidents, configurations, and resolutions in ticketing and knowledge systems. Coordinate with network, security, and application teams to optimize performance and security. Provide end-user training and friendly, mission-focused support to government stakeholders. Support on-call or after-hours mission-critical events as required by customer needs. Required Skills VTC system configuration Video conferencing platforms (Zoom, MS Teams, Webex) AV hardware setup and troubleshooting Network fundamentals (TCP/IP, Qo S) SIP/H.323 protocols Ticketing tools (Service Now or similar) System monitoring and incident response Customer support and facilitation Documentation and reporting Basic cybersecurity/hardening
10/18/2026
Full time
GovCIO LLC seeks a VTC Technician to support secure video teleconferencing for federal customers. You will configure, operate, and monitor VTC and AV systems; facilitate high-visibility meetings and events; and rapidly troubleshoot connectivity, audio, and video issues. Working in a mission-driven, collaborative culture, you'll coordinate with network and security teams, maintain documentation, and provide user training. This role offers growth with modern IT, supporting critical national missions and large-scale digital transformation projects. Responsibilities Configure, operate, and monitor VTC systems and related AV equipment for federal customers. Facilitate and support live virtual meetings, briefings, and large events to ensure quality and reliability. Troubleshoot VTC, network, and AV issues, escalating complex problems as needed. Perform routine system checks, firmware updates, and preventative maintenance. Document incidents, configurations, and resolutions in ticketing and knowledge systems. Coordinate with network, security, and application teams to optimize performance and security. Provide end-user training and friendly, mission-focused support to government stakeholders. Support on-call or after-hours mission-critical events as required by customer needs. Required Skills VTC system configuration Video conferencing platforms (Zoom, MS Teams, Webex) AV hardware setup and troubleshooting Network fundamentals (TCP/IP, Qo S) SIP/H.323 protocols Ticketing tools (Service Now or similar) System monitoring and incident response Customer support and facilitation Documentation and reporting Basic cybersecurity/hardening
Job Description Job Description Overview We are looking for a AV/VTC Technician to join our team! Three or more years of experience working as an AV VTC Technician. Primary Skills include: Candidates are expected to have experience with videoconference and conference room upgrades, knowledge of Extron and Crestron infrastructure and control products, Bi-amp audio devices, Tandberg codecs, projection system and other audio/video equipment knowledge. Installing complex AV systems. Technicians must complete technical installation of AV systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation of Crestron Digital Media and control systems. Also, trouble-shoot complex audio, video, switching and control systems problems as required. Install, configure, integrate and test videoconferencing and integrated audio/visual technologies (videoconferencing, multimedia, displays, video projection systems, audio reinforcement systems, cameras, microphones, document cameras, streaming technologies, etc.) and A/V based collaboration technologies. Integrate and configure A/V systems with Crestron control systems. Install and configure Crestron Digital Media products. Additional Responsibilities Assist in Developing and conduct on-site user and administrative training for the installed integrated A/V systems. Assist in design, integration, testing and troubleshooting of various network and telecommunications systems including IP and ISDN networks. Assist in customer site surveys, including collecting and recording existing detailed operational, functional and technical requirements, developing project scopes. This would be the design engineer responsibility not a technician. Understanding plans and specifications to identify the materials and equipment needed to ensure compliance with project requirements. This would be the design engineer responsibility. Knowledge of design techniques, tools, and principals involved in the production of electrical plans, blueprint and drawings. Load and test touch panels and control programs. Troubleshoot hardware cabling. Provide system testing and troubleshooting expertise on high-end A/V solutions as related to the remote control sub-systems of the integrated solutions. Provide training and training material, including advanced training for the technical support and services personnel and directs easy to understand basic training for the end-users of the systems. Responsibilities Required Experience At a minimum, 3 years of experience with troubleshooting videoconferencing, audio conferencing, and integrated A/V technologies in a large enterprise. At a minimum, 3 years of experience installing and troubleshooting Digital Media, BiAmp, Extron, Tandberg, Polycom, Crestron, Lutron, and corresponding hardware and software infrastructure. Familiarity with IT, telecommunications, A/V and electrical equipment including related materials and specifications. Detailed knowledge of videoconferencing standards. Experience reading and interpreting blueprints. Administer ITSM / Service Now network ticket queue Crestron Digital Media Certification (preferred). Qualifications Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k,with matching) Life Insurance Plan PTO Short Term & Long-Term Disability Internet & Phone Allowance (for applicable roles) Wellness Resources (EAP) Pet Insurance Work-Life balance Flexible Hours Full-Time Permanent Positions JW Affinity IT is a full-service IT solutions provider supporting schools and private organizations with strategic, innovative technology projects. We take the time to understand our clients' needs to successfully develop, implement, and manage each initiative. JW is a certified small, woman- and minority-owned business through the National Minority Supplier Development Council. We are committed to fostering a diverse, inclusive, and innovative workplace where different perspectives lead to better IT solutions. As an Equal Opportunity Employer, we welcome applicants from all backgrounds and are dedicated to creating an inclusive environment.
09/28/2026
Full time
Job Description Job Description Overview We are looking for a AV/VTC Technician to join our team! Three or more years of experience working as an AV VTC Technician. Primary Skills include: Candidates are expected to have experience with videoconference and conference room upgrades, knowledge of Extron and Crestron infrastructure and control products, Bi-amp audio devices, Tandberg codecs, projection system and other audio/video equipment knowledge. Installing complex AV systems. Technicians must complete technical installation of AV systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation of Crestron Digital Media and control systems. Also, trouble-shoot complex audio, video, switching and control systems problems as required. Install, configure, integrate and test videoconferencing and integrated audio/visual technologies (videoconferencing, multimedia, displays, video projection systems, audio reinforcement systems, cameras, microphones, document cameras, streaming technologies, etc.) and A/V based collaboration technologies. Integrate and configure A/V systems with Crestron control systems. Install and configure Crestron Digital Media products. Additional Responsibilities Assist in Developing and conduct on-site user and administrative training for the installed integrated A/V systems. Assist in design, integration, testing and troubleshooting of various network and telecommunications systems including IP and ISDN networks. Assist in customer site surveys, including collecting and recording existing detailed operational, functional and technical requirements, developing project scopes. This would be the design engineer responsibility not a technician. Understanding plans and specifications to identify the materials and equipment needed to ensure compliance with project requirements. This would be the design engineer responsibility. Knowledge of design techniques, tools, and principals involved in the production of electrical plans, blueprint and drawings. Load and test touch panels and control programs. Troubleshoot hardware cabling. Provide system testing and troubleshooting expertise on high-end A/V solutions as related to the remote control sub-systems of the integrated solutions. Provide training and training material, including advanced training for the technical support and services personnel and directs easy to understand basic training for the end-users of the systems. Responsibilities Required Experience At a minimum, 3 years of experience with troubleshooting videoconferencing, audio conferencing, and integrated A/V technologies in a large enterprise. At a minimum, 3 years of experience installing and troubleshooting Digital Media, BiAmp, Extron, Tandberg, Polycom, Crestron, Lutron, and corresponding hardware and software infrastructure. Familiarity with IT, telecommunications, A/V and electrical equipment including related materials and specifications. Detailed knowledge of videoconferencing standards. Experience reading and interpreting blueprints. Administer ITSM / Service Now network ticket queue Crestron Digital Media Certification (preferred). Qualifications Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k,with matching) Life Insurance Plan PTO Short Term & Long-Term Disability Internet & Phone Allowance (for applicable roles) Wellness Resources (EAP) Pet Insurance Work-Life balance Flexible Hours Full-Time Permanent Positions JW Affinity IT is a full-service IT solutions provider supporting schools and private organizations with strategic, innovative technology projects. We take the time to understand our clients' needs to successfully develop, implement, and manage each initiative. JW is a certified small, woman- and minority-owned business through the National Minority Supplier Development Council. We are committed to fostering a diverse, inclusive, and innovative workplace where different perspectives lead to better IT solutions. As an Equal Opportunity Employer, we welcome applicants from all backgrounds and are dedicated to creating an inclusive environment.
The Enterprise Security Consultants, LLC
Mc Lean, Virginia
Job Description Job Description Job Description TES Consultants is seeking an Intermediate AV/VTC Specialist to provide hands-on audiovisual and video teleconferencing support for a federal agency client in the National Capital Region. Working alongside the senior specialist and production engineer, you will keep conference rooms, collaboration spaces and meeting technology running for a headquarters population and its field offices. Day to day, you will take AV and VTC tickets from across the agency, set up and support scheduled meetings and events, troubleshoot audio, video, and connectivity faults, and perform preventive maintenance on room systems. You will work across Cisco and Poly room platforms with Microsoft Teams, Zoom, Cisco Webex, and Poly RealPresence. , Required Skills • A minimum of six (6) years of experience supporting audiovisual and video teleconferencing systems in an enterprise or comparable environment. • Setting up, operating, and troubleshooting VTC endpoints, room systems, displays, microphones, and cameras. • Supporting virtual and hybrid meetings across Microsoft Teams, Zoom, and comparable collaboration platforms. • First-line diagnosis of audio quality, video transmission, network connectivity, and hardware issues, with escalation when a fault exceeds your scope. • Routine preventive maintenance, inspections, and firmware updates on AV equipment. • Recording work in a ticketing system with enough detail that another technician can pick it up. • Ability to pass a full-field five-year employment background investigation (SF-85P, Questionnaire for Public Trust Positions) prior to starting work. • Authorized to work in the United States; all work performed within the United States. • Professional written and verbal communication, and a customer-service manner suitable for supporting executives and senior officials. Education. • Bachelor's degree required (see Required Skills). • Technical school or military training in audiovisual, broadcast, electronics, or IT is valued in addition. Certifications. • AVIXA CTS - preferred. • CompTIA A+ or Network+. • Manufacturer training or certification from Cisco, Poly, Crestron, Extron, or Biamp. • Microsoft Teams Rooms certification. , About The Enterprise Security Consultants, LLC TES Consultants is an SBA 8(a) certified Woman-Owned Small Business (WOSB) specializing in advanced cybersecurity and IT solutions. We leverage extensive industry experience and technical expertise to deliver automated, innovative, and impactful strategies for our DoD, Federal Civilian and Private sector clients.
09/26/2026
Full time
Job Description Job Description Job Description TES Consultants is seeking an Intermediate AV/VTC Specialist to provide hands-on audiovisual and video teleconferencing support for a federal agency client in the National Capital Region. Working alongside the senior specialist and production engineer, you will keep conference rooms, collaboration spaces and meeting technology running for a headquarters population and its field offices. Day to day, you will take AV and VTC tickets from across the agency, set up and support scheduled meetings and events, troubleshoot audio, video, and connectivity faults, and perform preventive maintenance on room systems. You will work across Cisco and Poly room platforms with Microsoft Teams, Zoom, Cisco Webex, and Poly RealPresence. , Required Skills • A minimum of six (6) years of experience supporting audiovisual and video teleconferencing systems in an enterprise or comparable environment. • Setting up, operating, and troubleshooting VTC endpoints, room systems, displays, microphones, and cameras. • Supporting virtual and hybrid meetings across Microsoft Teams, Zoom, and comparable collaboration platforms. • First-line diagnosis of audio quality, video transmission, network connectivity, and hardware issues, with escalation when a fault exceeds your scope. • Routine preventive maintenance, inspections, and firmware updates on AV equipment. • Recording work in a ticketing system with enough detail that another technician can pick it up. • Ability to pass a full-field five-year employment background investigation (SF-85P, Questionnaire for Public Trust Positions) prior to starting work. • Authorized to work in the United States; all work performed within the United States. • Professional written and verbal communication, and a customer-service manner suitable for supporting executives and senior officials. Education. • Bachelor's degree required (see Required Skills). • Technical school or military training in audiovisual, broadcast, electronics, or IT is valued in addition. Certifications. • AVIXA CTS - preferred. • CompTIA A+ or Network+. • Manufacturer training or certification from Cisco, Poly, Crestron, Extron, or Biamp. • Microsoft Teams Rooms certification. , About The Enterprise Security Consultants, LLC TES Consultants is an SBA 8(a) certified Woman-Owned Small Business (WOSB) specializing in advanced cybersecurity and IT solutions. We leverage extensive industry experience and technical expertise to deliver automated, innovative, and impactful strategies for our DoD, Federal Civilian and Private sector clients.