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Job Description Senior Product Owner ? Location: Woodbury, Connecticut, United States ? Industry: Restuarnts ? Work Setting: Hybrid Are you passionate about driving enterprise application strategy, managing complex technology portfolios, and delivering business-critical solutions that support Finance, HR, Procurement, Legal, and other corporate functions? We are seeking a Senior Product Owner - Enterprise Applications to provide strategic leadership across a portfolio of enterprise business applications spanning SaaS, cloud, hybrid, and on-premises environments. This role combines product ownership, application management, IT service management, vendor governance, business analysis, and technology leadership to ensure reliable, secure, and scalable application services. The ideal candidate brings deep experience in enterprise applications, ServiceNow, ITIL, SaaS platforms, product ownership, application support, vendor management, and digital transformation, while serving as a senior technical leader and escalation point for complex business systems. Key Responsibilities Product Ownership & Portfolio Strategy Own and manage the product roadmap for enterprise applications. Prioritize and maintain application backlogs based on business value and strategic objectives. Translate business requirements into actionable product and technology initiatives. Balance enhancement requests, technical debt, operational risks, and compliance requirements. Drive adoption and business value realization across supported applications. Focus Areas Product Ownership Application Portfolio Management Enterprise Systems Strategy Roadmap Development Backlog Prioritization Enterprise Application Management Provide leadership and support across enterprise applications serving: Human Resources Finance Accounting Procurement Legal Corporate Functions Responsibilities Application Administration Configuration Management Patch Management Security Administration Business Process Configuration System Enhancements User Support SaaS & Cloud Platform Governance Manage SaaS, hybrid, and on-premises application environments. Oversee application lifecycle management from implementation through retirement. Evaluate emerging technologies and modernization opportunities. Support licensing governance and application rationalization initiatives. Ensure operational efficiency across the application ecosystem. Technologies SaaS Applications Cloud Platforms Hybrid Environments Enterprise Software Solutions IT Service Management (ITSM) Lead ITIL-driven application support processes, including: Incident Management Problem Management Change Management Request Fulfillment Knowledge Management Responsibilities ServiceNow Administration SLA Management Root Cause Analysis Escalation Management Service Delivery Governance Vendor & Managed Service Provider Management Provide strategic oversight of Managed Service Providers (MSPs). Manage relationships with software vendors and integration partners. Hold vendors accountable to contractual obligations and service levels. Escalate and resolve performance concerns. Support contract renewal and licensing discussions. Areas of Focus Vendor Governance Contract Performance Supplier Management SLA Compliance Outsourced Service Delivery Business Analysis & Process Improvement Conduct discovery workshops and stakeholder interviews. Facilitate current-state and future-state process mapping sessions. Analyze business requirements and identify solution opportunities. Drive process standardization, automation, and optimization initiatives. Develop business cases supporting enhancements and investments. Responsibilities Requirements Gathering Workflow Design Process Improvement Solution Assessment Gap Analysis Project Delivery & Release Management Lead small-to-medium application projects and enhancement initiatives. Coordinate deployments, upgrades, and software implementations. Validate change management and release readiness controls. Support production deployment planning and hypercare activities. Ensure seamless transition from project delivery into operational support. Delivery Activities Release Management Change Control Deployment Coordination Hypercare Management Production Support Testing & Quality Assurance Partner with QA and business teams to execute: Unit Testing Integration Testing System Testing Regression Testing User Acceptance Testing (UAT) Responsibilities Test Planning Defect Management Deployment Validation Rollback Planning Quality Governance Security, Compliance & Access Governance Manage security roles, permissions, and application access controls. Conduct audits of user roles, master data, and access activity. Support compliance, audit, and regulatory requirements. Ensure applications align with data privacy and security standards. Monitor identity and access governance across the portfolio. Reporting & Analytics Develop application health and service performance reporting. Track KPIs, adoption metrics, licensing utilization, and operational risks. Deliver insights supporting roadmap and investment decisions. Provide leadership visibility into application performance and support trends. Documentation & Knowledge Management Create and maintain: Technical Documentation Standard Operating Procedures Training Materials Workflow Maps Application Configuration Records Serve as the subject matter expert for supported systems. Drive knowledge sharing and operational excellence. Required Qualifications Education Bachelor's Degree in: Information Technology Computer Science CIS/MIS Business Administration Related Discipline Equivalent experience may be considered. Experience 10+ years of enterprise application experience. Experience in: Application Management Services (AMS) Product Ownership Business Analysis ServiceNow-based ITSM SaaS Application Administration Experience supporting enterprise business applications. Experience leading application support and enhancement initiatives. Experience managing vendors and managed service providers. Technical Skills Application Management Application Support Application Administration SaaS Platforms Cloud Applications Hybrid Environments Enterprise Systems IT Service Management ServiceNow Incident Management Problem Management Change Management ITIL v4 Knowledge Management Product Ownership Roadmap Development Backlog Management Agile Planning User Stories Feature Prioritization Business Analysis Requirements Gathering Process Mapping Stakeholder Management Functional Analysis Solution Design Governance & Compliance Security Administration Access Management Audit Readiness Risk Management Data Privacy Controls Preferred Certifications Certified Scrum Product Owner (CSPO) SAFe Product Owner/Product Manager (POPM) Certified Business Analysis Professional (CBAP) Project Management Professional (PMP) ITIL Certification Certified Scrum Master (CSM) Professional Competencies Strategic Thinking Product Leadership Business Partnership Problem Solving Communication Skills Vendor Management Organizational Influence Continuous Improvement Decision Making Core Competencies Product Ownership Enterprise Applications ServiceNow ITIL SaaS Applications Application Management Services (AMS) Business Analysis Vendor Management Change Management Incident Management Agile Scrum Roadmap Management Application Support Process Improvement Digital Transformation Security Administration Compliance Hybrid Cloud Applications

Job Description Job Title: IT Manager Location: South Florida (100% in office, not hybrid / remote) Salary: $140k - $150k base salary plus 10-20% bonus and excellent benefits that include 100% paid health insurance, and 401k match. IT Manager Position Overview We are on the lookout for a skilled IT Manager who will play a crucial role in the ongoing support and enhancement of our organization's technological landscape. This pivotal position is designed for someone who is not only adept at managing IT systems but also passionate about driving improvements that elevate overall business operations through efficient IT solutions. The role entails a hands-on approach to daily infrastructure support, user engagement, system administration, and the management of technology projects that span across various business functions. Key Responsibilities Deliver comprehensive technical support to end users, addressing a wide range of issues related to hardware, software, and network connectivity. Administer and optimize our Windows-based infrastructure, including servers, user accounts, and essential IT systems, ensuring peak performance and reliability. Oversee network connectivity, implement robust security measures, manage backups, and monitor system performance to prevent disruptions. Collaborate with cross-functional teams on technology upgrades, project implementations, and broader infrastructure initiatives, ensuring alignment with business objectives. Act as a liaison between our organization and third-party vendors, coordinating efforts to swiftly resolve any technical challenges that arise. Manage user onboarding and offboarding processes, including the configuration of access permissions and ensuring smooth transitions for personnel. Troubleshoot a diverse array of devices including desktops, laptops, printers, and mobile technology, ensuring minimal downtime and swift resolution of issues. Maintain thorough documentation of systems, IT standards, and technology best practices, contributing to continuous improvement in operations. Engage with team members to identify potential areas for enhancing systems, refining processes, and boosting overall IT efficiency. Provide training and technical guidance to users as needed, empowering them to leverage technology effectively in their roles. Qualifications and Experience Bilingual in English and Spanish preferred A minimum of 5 years of experience in IT administration or management, with a solid background in systems administration and infrastructure support. Extensive knowledge of the Microsoft Windows environment, including Active Directory, networking principles, and Microsoft 365 services. Proven experience in supporting various IT functions, including server management, virtualization, backup solutions, security measures, and endpoint management. Strong troubleshooting skills across a broad range of hardware and software, enabling effective resolution of diverse technical issues. Experience collaborating with vendors to facilitate technology implementations, ensuring they meet organizational needs. Exceptional communication, organizational, and problem-solving abilities are essential for success in this role. A Bachelor's degree in Information Technology, Computer Science, or a related field is preferred; however, equivalent practical experience will also be considered. Preferred Qualifications Experience with cloud technologies such as Azure and/or AWS. Understanding of virtualization platforms and their applications in a business context. Experience in providing VPN and remote access support. Knowledge of network security concepts and their implementation. Previous experience with ERP systems or other enterprise business applications would be advantageous. This role presents a unique opportunity to be integral to the support and advancement of a dynamic organization's technology framework. You will engage in a variety of infrastructure and business technology initiatives, making a significant impact as we continue to grow and innovate.

Job Description Duration: 12 Months Project Overview The Project Coordinator role will support Project Delivery on projects within the portfolio. Responsibilities will include governance and reporting and providing information for effective management decision-making. Both waterfall and agile project delivery approaches may be used. Job Functions & Responsibilities Ability to coordinate multiple projects and lead small projects as assigned. Act as the bridge between the business and IT in support of the PM. Support the IT workstream and documents of projects via IT PMO processes, procedures, and tools for assigned projects. Monitor the project schedule and deliverables. Track progress and report updates to the project/program manager. Recognize problems or situations that will or may impact the project delivery. Coordinate the project under the supervision of the project manager. Utilize IT project management methodologies (Agile, Waterfall, hybrid) to drive technical solution delivery. Assist in fulfilling requirements for the IT PMO and IT Governance process. Work collaboratively with project teams, various IT teams, and related business unit staff. Promote and maintain communication between project team members and stakeholders and manage expectations. Prepare correspondence, presentations and/or reports as required. Follow-up on correspondence and outstanding requests for resolution. Assist with the evolution of Project Delivery. Skills Understand the software development process and experience in IT project management methodologies (Agile, Waterfall). Strong and tested project coordinator skills including organization skills, communication skills, daily standups, creation and presentation of data (updates, status, etc.), vendor management. Organized, good communicator, deadline driven, planner, problem solver, and agile. Ability to promote and maintain a positive and inclusive work environment with project team members, co-workers, management, and vendors by behaving, collaborating, and communicating in a manner consistent with professional standards. Superior interpersonal skills to ensure open communication across project teams. Ability to handle broad-based, often complex, communication for internal and/or external audiences. Outstanding record of project coordination success. Intermediate-Advanced Excel, PowerPoint, SharePoint (i.e. M365) skills. Education & Certifications Bachelor's degree in business or technical field. Minimum 3 years of increasing responsible experience, including successfully coordinating various IT projects in a matrixed environment. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring. IND01

Job Description About the Company We are seeking an experienced Software Deployment Manager to lead the deployment and implementation of Industrial IoT (Internet of Things) software solutions across our manufacturing and supply chain operations. About the Role In this role, you will lead a team of software deployment engineers, ensuring successful delivery of software releases, system configurations, and implementation projects. You will balance team leadership, project execution, and technical oversight while partnering closely with product, development, operations, and business stakeholders. The ideal candidate is a strong people leader who can drive execution, improve processes, and ensure reliable deployment of software solutions that support manufacturing and supply chain performance. Responsibilities Team Leadership & Development Lead, coach, and mentor software deployment engineers through regular feedback and performance discussions. Build and maintain a high-performing team focused on collaboration, accountability, and continuous improvement. Support employee development through coaching, training, and career growth opportunities. Participate in recruiting, interviewing, hiring, and onboarding new team members. Clearly communicate expectations, responsibilities, and performance goals. Project Delivery & Execution Own the successful delivery of software deployment projects and releases. Ensure projects are completed on time, within scope, and with high quality. Partner with Product Management and business leaders to plan priorities, deployment schedules, and implementation roadmaps. Identify and manage project risks, dependencies, and resource needs. Drive continuous improvement of Agile and Scrum practices within the team. Track project progress and provide regular updates to stakeholders. Software Deployment & Technical Oversight Provide technical leadership and guidance to deployment teams without micromanaging day-to-day activities. Ensure best practices are followed for software deployment, configuration management, testing, security, and system reliability. Collaborate with software development, support, and infrastructure teams to ensure smooth implementation and ongoing support. Help define technical strategies and deployment standards. Ensure deployed systems meet requirements for scalability, performance, security, and maintainability. Cross-Functional Collaboration Serve as a key partner between Engineering, Product Management, Quality Assurance, DevOps, Operations, and business stakeholders. Translate business needs into actionable deployment plans and technical solutions. Communicate effectively with both technical and non-technical audiences. Support organizational goals by aligning deployment activities with broader business objectives. Qualifications Experience leading software deployment, implementation, release management, or software delivery teams. Strong leadership experience with coaching, mentoring, and developing technical professionals. Experience managing multiple projects, priorities, and stakeholders simultaneously. Knowledge of Agile and Scrum methodologies. Strong problem-solving, organizational, and communication skills. Ability to work effectively across technical and business teams. Required Skills Experience deploying software in manufacturing, industrial automation, supply chain, or Industrial IoT environments. Familiarity with software configuration management, release management, and deployment processes. Experience working with DevOps, cloud technologies, and enterprise software systems. Understanding of software quality, security, scalability, and reliability principles. Preferred Skills This role offers the opportunity to lead critical software deployment initiatives that directly impact manufacturing and supply chain operations. You will work with cross-functional teams, develop talented engineers, and help drive the successful adoption of innovative Industrial IoT solutions across the organization.

Job Description At this time, we are not able to work with third-party staffing partners for this role. All qualified candidates must be eligible to work in the United States without sponsorship Ingenium Talent is working with a Louisville-area client in their search for a motivated and detail-oriented IT Project Manager with 3-5 years of experience to lead and support technology-driven initiatives across the organization. The ideal candidate is a strong communicator who can manage tasks effectively, maintain alignment with project goals, and provide direct support to the Program Manager. This role requires excellent stakeholder management skills, a proactive approach to problem-solving, and the ability to ensure projects are delivered on time, within scope, and within budget. PMP Certification is required Initially this position will be required to be onsite at our client's East End of Louisville corporate location Monday through Thursday. Key Responsibilities Assist in defining project scope, goals, deliverables, and timelines in alignment with business objectives and IT strategy. Develop and maintain detailed project schedules, track progress, and ensure timely completion of assigned activities. Serve as a key point of contact between technical teams, business stakeholders, and leadership to ensure clear communication and expectation alignment. Prepare and maintain project plans, status reports, meeting notes, risk registers, and other project artifacts. Work closely with the Program Manager to monitor program-level milestones, dependencies, risks, and resource allocations. Identify, document, and escalate project risks or issues; assist in developing mitigation strategies. Collaborate with IT teams, vendors, and business units to support smooth execution of technology solutions. Qualifications 3-5 years of experience managing IT or technical projects. PMP Certification required Familiarity with IT infrastructure, software development, or system implementation projects. Proficiency with tools such as Microsoft Project, Jira, Asana, or similar platforms. Exceptional written and verbal communication skills. Strong organizational and multitasking abilities. Demonstrated stakeholder management and relationship-building skills. Ability to analyze problems, think critically, and drive solutions. Strong attention to detail with a commitment to quality and accuracy. Collaborative mindset with the ability to work effectively in cross-functional teams. All qualified candidates are encouraged to apply today!

Job Description Description: Stonemont Solutions is a leading provider of quality control software for aggregate, asphalt, and concrete. Stonemont is seeking an individual with experience with asphalt or concrete quality and mix design to perform software technical support and sales duties for construction materials quality control software. Sales include contacting both potential and existing customers and providing online demonstrations of the software. Technical support includes direct assistance to customers via phone, email, online, and onsite meetings; design and development of requirements documents based on technical standards; development of knowledge base articles on the software; software testing. Experienced quality managers and recent graduates with a related degree are welcome to apply. This job is on-premise at Stonemont Solutions located in Windsor, Colorado. Desired Skills and Experience: Stonemont software experience Asphalt quality control and mix design experience Concrete quality control and mix design experience Familiarity with construction materials testing standards Good communication skills, both verbal and written Proficient with computers

Job Description About RoboMQ RoboMQ is a fast-growing SaaS company delivering disruptive Identity Governance and Administration (IGA) solutions to mid-market enterprise customers. Our flagship product, Hire2Retire , automates the employee identity lifecycle by integrating HR systems with Identity Management and other applications helping organizations achieve seamless onboarding, offboarding, compliance, and security with zero-trust and least-privilege security posture. Hire2Retire is featured in Gartner Market Guides and has been a consistent high performer on G2 in user provisioning and IAM tools. About the Role We're hiring an Implementation Engineer with a growth path to Customer Success Manager. You'll implement and configure Hire2Retire for customers, not just explain how it works, but make it work. That means understanding the customer's business problem, configuring the product to solve it, and working with the product team when something doesn't fit. This is a technical role. You need to be comfortable with concepts like APIs, SFTP, Active Directory, and identity lifecycle management. This is not a software development role. We're a small, growing team. You'll be expected to learn on your own, figure things out, and move fast. If you need everything documented and handed to you, this isn't the right fit. Our hiring process includes a writing assessment, aptitude test, logical reasoning evaluation, and an in-person coding exercise. Before you apply On-site, 5 days a week in McLean, VA: You live in the DC / Northern Virginia / Maryland area. Work authorization: you are authorized to work in the US and won't need visa sponsorship now or in the future. We can't sponsor this role. What You'll Do Implement: Run deep dives with the customer's HR and IT teams, map their data and rules to the product's configuration, walk them through setup on a screen-share, and take them to go-live. Find the real problem: Most issues start in the customer's source data: a missing manager, a duplicate ID, an incomplete thought on how RBAC (Role-Based Access Control) should be implemented. You prove where the problem is and send the customer a clear list of what needs fixing. Troubleshoot to root cause: When employees fail to be synced, you read the logs, API responses, and SFTP files, and work out whose side the problem is on and what led to the issue in the first place. Think, don't configure: You solve needs by helping guide our customers on how to think about a problem, not by just how to configure the product. When the product doesn't fit, you explain the gap to our product team clearly and briefly. Own your accounts: After go-live, the accounts stay yours for the long term. You run check-ins and business reviews across several customers at once. What you Bring 3+ years full-time at a software company, getting customers live on its product: You might have held a title like Implementation Specialist, Technical Solutions Specialist, Configuration Analyst, or Solutions or Onboarding Consultant. Internships don't count toward the three years. You have a good technical foundation; you understand APIs, SFTP, Active Directory, and how enterprise software integrates. Strong written and verbal communication skills; you can state a problem simply and clearly in five minutes, not two hours. You learn a new system by reading the docs and testing it. We're a small team, and nobody will hand you a manual for everything. Organized enough to manage multiple customers and priorities without dropping things. Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field preferred. What We Offer: Salary: $90,000-$120,000 per year, depending on experience Comprehensive benefits: health, dental, vision, and disability coverage. Direct impact at a small, growing SaaS company.

Job Description Job Overview: We are seeking a highly capable service desk analyst who will be responsible for onsite support as well as inbound calls and tickets from Cortavo's managed services clients. This Level 2 position will require the ideal candidate to identify and resolve questions relating to issues with opening applications, printers, connectivity to different systems, new user onboarding, existing user offboarding, and many other tasks. In this hybrid role, you'll become an integral part of our support ecosystem, directly impacting our clients' successes. For three days a week, be the linchpin at a client's location in Elmhurst, providing hands-on deskside support, and fostering enduring client relationships. The remainder of your week will be remote, where you'll extend your expertise to various clients. Engage in continuous learning, collaborate with our adept Systems Engineers, and enhance your skillset. Your role is vital in providing efficient resolutions, maintaining client satisfaction, and contributing to the knowledge base that bolsters our Managed Services team. The ideal candidate will take an empathetic approach when communicating with clients, and relay technical questions and solutioning in a patient, polished, and professional manner. This role has dual reporting to the Service Delivery Manager and the Service Delivery Team Lead. This is a hybrid field role requiring: Onsite support at client locations at least once per week (or more, based on the discretion of the hiring manager). Travel on short notice to other client sites when needed. Occasional overnight travel, including multi-day deployments. When not onsite, this role provides remote support and collaborates with internal teams to close tickets and improve documentation. Responsibilities: Helpdesk Provide on-site support in Elmhurst, Illinois - ensuring streamlined operations and building strong client rapport. Offer a blend of on-site and remote support, including but not limited to configuring Outlook and OneDrive, printer configurations, internet issues, networking questions, access via Remote Desktop, MacOS support, and other Level 1-2 support issues. Engage with initial calls and/or emails, create the initial ticket, and escalate as necessary to other departments with warm handoffs. Ticket maintenance, you will typically spend a portion of the workday reviewing existing tickets and looking for cases that should be closed, following up with users where appropriate, and setting reminders for future action. Follow up with and ensure that tickets are being completed in a timely manner, work with escalation team members to ensure tickets are being completed. Knowledgebase and CRM Management Maintain and write accurate knowledge base articles as you come across knowledge and information while working cases. Knowledge is the base of Managed Services. Maintain client information records, including gathering information about that client and making sure that information is up to date in applicable systems (Autotask, Salesforce, ) Hardware and Software Provisioning Install and configure computer hardware, software, and peripherals according to organizational standards as provided in company documentation. Maintain accurate records of computer hardware inventory. Install, update and make sure required software is available. Create and update documentation for provisioning processes, troubleshooting guides, and best practices. Image and deploy devices as part of client onboarding and refresh initiatives. Conduct new user orientation and first day training on equipment and support access. Maintain clean and organized workspace setups, ensuring cable management and presentation standards are upheld. Track and restock inventory in vehicles and field closets. Assist with RMAs and warranty claims for damaged or failed equipment. Professional Development Train with the Engineering department as well as Service Desk Analyst peers to improve skills and knowledge. Work with them on more complex issues as time allows. Complete certifications, as requested. Required Skills & Qualifications: Valid U.S. Driver's License with a clean driving record Able to lift and move 50+ pounds and remain on your feet for extended periods Willing and able to travel regionally on short notice, including multi-day overnight trips Associates or Bachelors degree in progress 3 years IT service desk experience 3 years of customer service experience over the phone and email Experience with service desk ticketing systems (Autotask) Proficiency of Microsoft 365 Admin Proficiency of Windows 10/11 Proficiency in Microsoft Office Suite and Microsoft Teams General knowledge of network devices (switches, firewalls, etc) Strong written and verbal communication skills; empathetic customer service approach Excellent organizational, time management, and multitasking capabilities Ability to work after hours on-call rotation Preferred Qualifications Bachelor's degree Managed Service Provider experience Microsoft Certifications, particularly any prerequisite for Microsoft 365 Certified: Enterprise Administrator Expert and Exam MS-102: Endpoint Administrator Familiarity with IT hardware, software, and managed services technology Proficiency in Google Suite, particularly Gmail and Google Docs Working knowledge of Microsoft Intune Familiarity with Entra is a plus Estimated Usage of Time 60% - Onsite Service Desk Support ( 24 hours/week) 20% - Remote Service Desk Support ( 8 hours/week) 15% - Knowledge Base Documentation ( 6 hours/week) 5% - Professional Development and Certifications ( 2 hours/week) Work Environment: Competitive salary between $60-70k Employer contributed health benefits Onsite work 3 days/week, more as needed Remote work Access to a Company cell phone plan A seat on an energetic team that collaborates and pushes each other to be better A fast-paced but cooperative environment with endless potential for growth Celebration events for team and Company successes throughout the year

Job Description Job Description Purpose of Role The Software Engineering Manager - Enterprise Solutions is accountable for building and leading a capable engineering team that delivers secure, reliable, scalable, and maintainable enterprise software solutions. The role establishes performance expectations, aligns work with team capability and capacity, ensures effective engineering and delivery controls, and leads the responsible adoption of approved AI-assisted and Agentic Development Lifecycle (ADLC) practices to improve software quality, maintainability, developer productivity, and delivery outcomes. Areas of Accountability Direct management of a team of software engineers, including establishing clear outputs, priorities, decision boundaries, performance expectations, and timely feedback. Assess and deliver enterprise solutions that meet agreed business, security, reliability, performance, maintainability, and supportability requirements Prioritize enterprise solution requests, establish achievable commitments, and execute deployments while balancing team capacity and capabilities. Assess high-risk solution designs and make complex technical decisions across cloud-native solutions, Salesforce platform architecture, .NET solutions incorporating RFID technologies, and enterprise integrations. Resolve impediments to committed projects and escalate dependency, quality, scope, or schedule risks to technical leadership and partnering with Architecture, Security, Infrastructure, Platform, and DevOps teams to drive resolution. Establish and maintain standards for architecture, secure development, code review, automated testing, documentation, deployment, observability, and production readiness. Coordinate with business, architecture, security, infrastructure, platform, and DevOps teams to align requirements, dependencies, decision rights, acceptance criteria, and delivery expectations. Monitor emerging trends in AI, software engineering, and ADLC practices, and coach software engineers on effectively applying relevant technologies and practices to improve development and delivery. Knowledge, Skills & Experience Bachelor's degree in computer science, engineering, information systems, or a related discipline. 10+ years of software-engineering experience, including 5+ years leading engineers delivering enterprise applications or services. Previous experience as a Principal Software Engineer preferred. Demonstrated people-leadership capability, including performance management, work allocation, professional development, and succession planning. Strong working knowledge of enterprise architecture, secure and cloud-native development, APIs and enterprise integrations, CI/CD, automated testing, observability, and production support; experience with AWS, C#/.NET, Salesforce, and RFID solutions, including real-time RFID data processing, is required. Willingness to travel up to approximately 10% for business and plant-support needs.

Job Description Position Summary The Hypercare Analyst is responsible for supporting the successful stabilization, adoption, and continuous improvement of HR systems, processes, and service delivery following the implementation of Aspire Phase 2. This role serves as a bridge between HR Operations, the Employee Service Center (ESC), Information Technology, vendors, and business stakeholders to ensure a seamless employee experience during the hypercare period. The ideal candidate brings experience in HR operations and systems, strong project coordination skills, excellent organizational and communication abilities, systems thinking, proficiency with HR technology platforms, and a passion for delivering exceptional customer service and operational excellence. Key Responsibilities Serve as a primary resource supporting hypercare activities, coordinating issue identification, triage, tracking, escalation, and resolution across HR, IT, vendors, and business stakeholders. Monitor employee and manager support requests in UKG HR HELP, identify recurring issues, and drive timely resolution while ensuring a positive customer experience. Support the maintenance of knowledge base content, job aids, FAQs, and support documentation; ensure alignment between documented processes and operational practices. Apply advanced knowledge of HR practices, policies, and compliance requirements to support effective service delivery and process execution. Support quality assurance reviews and identify training opportunities in partnership with HR Service Delivery leadership. HR Systems & Process Management Analyze, troubleshoot, and coordinate system, workflow, and process issues in collaboration with HRIS, IT, vendors, and business process owners. Support system enhancement deployments and user adoption efforts. Participate in user acceptance testing (UAT), regression testing, and validation of enhancements, fixes, and releases. Project Coordination & Execution Coordinate and manage hypercare project activities, ensuring alignment across stakeholders, resources, timelines, and dependencies. Develop and maintain project documentation, project plans, action logs, risk registers, issue logs, and status reports. Track milestones, deliverables, decisions, risks, and dependencies to ensure successful execution of hypercare objectives. Reporting, Analytics & Continuous Improvement Develop, maintain, and distribute dashboards and reports related to hypercare performance, issue trends, service center operations, KPIs, and SLAs. Analyze customer feedback, operational data, ticket volumes, system performance metrics, and service trends to identify opportunities for improvement. Provide actionable insights and recommendations to improve service delivery, process efficiency, and employee experience. Implement and support data quality controls, audit mechanisms, and process monitoring activities. Stakeholder Engagement & Communications Act as a central point of contact for hypercare-related communications and coordination activities. Build and maintain effective relationships with HR leaders, IT teams, project stakeholders, vendors, and business partners. Qualifications 2-4 years of progressive experience in HR operations, HR systems, shared services, project coordination, business operations, process improvement, or related disciplines. Experience supporting HR technology implementations, post-go-live stabilization efforts, hypercare activities, or large-scale business transformation initiatives. Strong proficiency with HR systems and platforms, including Core HCM, Workforce Management, Talent Management, Benefits Administration, Applicant Tracking Systems, and case/knowledge management solutions. UKG experience strongly preferred. Demonstrated experience troubleshooting system and process issues, managing workflows, and supporting cross-functional operational initiatives. Experience coordinating project plans, schedules, risks, issues, action items, and stakeholder communications. Strong proficiency with project management tools such as Smartsheet, Microsoft Project, Jira, Azure DevOps, or similar solutions. Experience creating dashboards, analyzing operational data, monitoring KPIs and SLAs, and communicating actionable insights. Strong organizational skills with the ability to manage multiple competing priorities in a fast-paced environment. Excellent written, verbal, facilitation, and presentation skills with the ability to communicate effectively with both technical and non-technical audiences. Experience maintaining highly confidential employee and organizational information with the highest degree of integrity. Demonstrated ability to create and maintain standard operating procedures, process documentation, training materials, and knowledge articles. Quality assurance, testing, training, and change management experience preferred. Experience supporting enterprise software implementations, HR transformations, or shared services environments preferred. Familiarity with process mapping tools such as Visio, Lucidchart, or similar platforms preferred. CAPM, SAFe, PMP, Lean, Six Sigma, or related certifications preferred. Associate's or Bachelor's degree in Human Resources, Business Administration, Information Technology, Project Management, or a related field; or equivalent combination of education and experience.

Analyst, Natl Color US-FL-Boca Raton Job ID: 35059 Type: Full-Time # of Openings: 1 Category: Product Support Boca Raton/Ft. Lauderdale, FL About the Role Provides expert level knowledge and design solutions for color management at an enterprise level with the ability to understand and articulate the impact of color management on varying technologies, data streams, and competitive products. Serves as a subject matter resource within a function by offering advice on difficult issues within their area of expertise. Provides creative and effective solutions to problems and assists in the development of policies and procedures. Has a thorough knowledge of the functional area, works independently and interacts with peer-level employees across Canon. Typically reports to a Senior Manager or Director. May be supervised and mentored by more experienced professional staff members. This role requires you to live within a reasonable commuting distance to Boca Raton, Fl so that you can adequately execute your job responsibilities. Your Impact - Responsible for assisting the Regional Color Advisors with the design, integration, and delivery of complex software and inkjet solutions into customer environments using common industry approaches to color management with a mindset focused on multi-vendor integrations and advances color workflow in both Graphic Arts and TDM environments. Provides partner product support to all internal and external customers throughout the assigned region. Designs and communicates complex technical solutions in an easily understood manner to internal and external customers. - Assists the Regional Color Advisors as they develop complex and innovative approaches to onboard new color applications to maximize utilization of inkjet technology. Assists regional sales in generating new business, advising as the color expert in new sales opportunities with new existing customers. Helps drive page volume to Canon equipment from competitive devices. Designs application workflows that automate data preparation, preflighting, postal processing and finishing by utilizing finishing device interfaces, JDF/JMF and available software API's. - Responsible for detailed communications defining product requirements, missing capabilities, market expectations and issues to the Product Development teams as a part of RSHQ responsibility for the Americas. - Responsible for the highest level of support of Canon Canada, Mexico, and Latin America for software product training and problem resolution. - Delivers work product of the highest quality levels along with other members of the National Support Team. - Responsible for providing post-sales 24/7 support and implementation services and for 24/7 after-hours support. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 3-5 years of related experience. Experience in printing pre-sales/post- sales support in production environments. May require travel locally, regionally, nationally and internationally requiring overnight stays (valid drivers' license and acceptable driving record necessary) certain minimum auto insurance coverages required. Certified G7 Expert, Certified Color Management Professional Master. Actively assist customers with application on-boarding activities to increase print volumes. We are providing the anticipated base salary range for this role: $96,880-145,090 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 90 Yearly Salary PI604a1babd9ad-8686

WARNING: This role is only for motivated people with great ideas who thrive in a culture of innovation! About the job Who we are: Circuit Check is a global leader in test systems and engineering solutions for complex electronics focused on building the next generation of innovative, scalable, and intelligent test solutions that power our customers' success across industries. We're seeking an Applications Engineer to support our growing portfolio of functional and in-circuit test solutions. This role bridges the gap between engineering and the customer-helping sales account managers translate technical capabilities into business value, ensuring post-delivery success, and serving as a product champion for our custom test solutions. Reporting to the AE Manager, the ideal candidate is a technically fluent communicator who enjoys problem solving, explaining complex systems in practical terms, and strengthening customer relationships through trust, responsiveness, and domain expertise. Our design staff includes electrical, software, mechanical engineers, and project managers. Our systems are supported by staff throughout the United States, Canada, Mexico, Europe, Malaysia, and China. Position Summary Primary Objective of Position: Provide technical sales and application proposals (includes quoting, presentation, high level system design, technical ability to select solutions, proposal writing) to customers, management, and engineering staff in support of custom functional test system sales. Major Areas of Accountability: Works with engineers, clients and suppliers to interpret product specifications Develops detailed design configurations, detailed costing, and quotations for engineered product and engineered product sales. Participate in pricing strategy with Sales/Management to create a technical bidding proposal Makes occasional on-site visits to clients to gain insight, gather technical data, and provide guidance in the application of complex system proposals Collaborate with Management to ensure project margin goals are obtained Transfers project scope details to the project team upon award of business Effectively documents all contact with each customer to keep appropriate personnel apprised of current status Uses existing approved proposal format to modify for ROM, budgetary and build to print opportunities Provides proposal presentation support to Management/Sales May generate CAD concepts for the proposals when needed Maintain a technical understanding of CCI products/services and an awareness of product developments by other manufacturers Interface and maintain a positive business relationship with customers, Sales and all CCI personnel May be required to regularly report on the status of all customer support, quotation support, and application sales support projects May assist the Project Manager as needed with internal technical coordination. Education and Experience: Bachelor's Degree in Electrical or Mechanical Engineering or equivalent experience in an electronics manufacturing or engineering services firm 3+ years of related engineering work experience Experience applying automated functional test development products is necessary. Knowledge, Skills, and Abilities Required: Electrical and Mechanical technical competency to effectively provide sales and application support Effective verbal and written communication skills with all stakeholders, project team members, management, clients, etc. Ability to present proposals Solid analytical skills; able to resolve very complex technical problems with innovative solutions Capacity to deal with a high workload and deadline pressure Proficiency with Microsoft Office Suite Requires a strong initiative, proactive nature and a sense of urgency Ability to occasionally travel to client locations for meetings (less than 5%) Ability to work extended hours as necessary to meet deadlines Maintains confidentiality and security of intellectual property (CUI-ITAR, Prototype) Working with ERP (IFS). Physical Requirements (these physical requirements must be performed with or without accommodation): Majority of time is spent in usual office working conditions Ability to sit for extended lengths of time is required; bend, reach, crouch, and twist as required Majority of time is spent using a computer for completing work Ability to lift and carry up to 20 lbs. This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned. Applicants must be legally authorized to work in the United States without needing sponsorship for an employment visa (e.g., H1B status). The salary range is $85,000 - $105,000 per year. Compensation includes base salary and performance-based quarterly profit sharing. Individual base pay is based on various factors, including work location, relevant experience and skills, the responsibility of the role, and job duties/requirements. The listed range represent the full earning potential in this position. Starting salaries for well-qualified new hires are typically around the midpoint of the range. The range was determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Circuit Check. Employees (and their dependents in most plans) are covered by medical, dental, vision, basic life, short- and long-term disability and accidental death and dismemberment insurance. Employees are able to enroll in Circuit Check's 401k plan, in which the Company will match 50% of your contributions up to 6% with a maximum contribution. Paid time off includes vacation and sick time along with paid holidays. A summary of benefits can be provided by request via email to . Circuit Check, Inc. is proud to be an Equal Opportunity Employer. We do not discriminate based on identity, race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, or any other legally recognized protected basis under federal, state, or local law. Because Circuit Check is a federal contractor, we participate in the E-Verify program in certain locations, as required by law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Compensation details: 00 Yearly Salary PIa5864d91ec76-9002

Analyst, Natl Color US-FL-Boca Raton Job ID: 35059 Type: Full-Time # of Openings: 1 Category: Product Support Boca Raton/Ft. Lauderdale, FL About the Role Provides expert level knowledge and design solutions for color management at an enterprise level with the ability to understand and articulate the impact of color management on varying technologies, data streams, and competitive products. Serves as a subject matter resource within a function by offering advice on difficult issues within their area of expertise. Provides creative and effective solutions to problems and assists in the development of policies and procedures. Has a thorough knowledge of the functional area, works independently and interacts with peer-level employees across Canon. Typically reports to a Senior Manager or Director. May be supervised and mentored by more experienced professional staff members. This role requires you to live within a reasonable commuting distance to Boca Raton, Fl so that you can adequately execute your job responsibilities. Your Impact - Responsible for assisting the Regional Color Advisors with the design, integration, and delivery of complex software and inkjet solutions into customer environments using common industry approaches to color management with a mindset focused on multi-vendor integrations and advances color workflow in both Graphic Arts and TDM environments. Provides partner product support to all internal and external customers throughout the assigned region. Designs and communicates complex technical solutions in an easily understood manner to internal and external customers. - Assists the Regional Color Advisors as they develop complex and innovative approaches to onboard new color applications to maximize utilization of inkjet technology. Assists regional sales in generating new business, advising as the color expert in new sales opportunities with new existing customers. Helps drive page volume to Canon equipment from competitive devices. Designs application workflows that automate data preparation, preflighting, postal processing and finishing by utilizing finishing device interfaces, JDF/JMF and available software API's. - Responsible for detailed communications defining product requirements, missing capabilities, market expectations and issues to the Product Development teams as a part of RSHQ responsibility for the Americas. - Responsible for the highest level of support of Canon Canada, Mexico, and Latin America for software product training and problem resolution. - Delivers work product of the highest quality levels along with other members of the National Support Team. - Responsible for providing post-sales 24/7 support and implementation services and for 24/7 after-hours support. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 3-5 years of related experience. Experience in printing pre-sales/post- sales support in production environments. May require travel locally, regionally, nationally and internationally requiring overnight stays (valid drivers' license and acceptable driving record necessary) certain minimum auto insurance coverages required. Certified G7 Expert, Certified Color Management Professional Master. Actively assist customers with application on-boarding activities to increase print volumes. We are providing the anticipated base salary range for this role: $96,880-145,090 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 90 Yearly Salary PI604a1babd9ad-8686

Field Service Manager US-NY-Melville Job ID: 34978 Type: Full-Time # of Openings: 1 Category: Field Service CUSA Melville Headquarters About the Role Are you a natural-born leader with an affinity for delivering top-notch service and support? Does cultivating a dedicated team of digital-savvy service specialist within a dynamic environment sound like your sweet spot? Canon USA, a pioneer in technology, solutions, and services, wants to hear from you. We're actively seeking a Field Service Manager to empower our talented group of technical Digital Service Specialists who proudly service and support Canon's hardware and software technology-based solutions to keep our innovative customers moving forward. Your Impact We're looking for a true go-getter to oversee: A team that services and supports specific business system products and services within a territory and/or an assigned account list, including hardware, document management solutions, and related software. Selecting, hiring, training, and developing current and new technical representatives. Addressing and resolving customer issues in a time-effective manner to achieve total customer satisfaction. The warehousing process as it relates to merchandise and inventory. The development and education of the team as it relates to new technology in an evolving industry. About You: The Skills & Expertise You Bring We are providing the anticipated base salary range for this role: $66,300 - $92,520 annually . This role is eligible for a transportation allowance. Do you meet these requirements? Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees . Service management experience in the technology industry. Hands-on field technical experience with a vast knowledge digital and electromechanical technology. Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred. Strong communication skills including the desire to develop and lead a team. Possess excellent time management skills. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 0 Yearly Salary PI826e05899e0f-4155

JOB DESCRIPTION Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Adventist Health Roseville is seeking an Epic-Certified EHR Systems Analyst III for a full-time, day-shift position. We are looking for a strong candidate who can work primarily remotely, with the ability to travel up to 25% as required by the role. Candidates must have at least five (5) years of recent Epic Ambulatory experience. EpicCare Ambulatory certification is highly desirable , with a strong preference for candidates certified in Bones or Wisdom . Experience supporting Occupational Health or Occupational Medicine workflows in Epic is strongly preferred, including any exposure to the Epic Occupational Medicine (Occ Med) module . Leads the implementation and support of hospital information systems. Leads the planning, design, implementation, and maintenance of the existing systems and has a working knowledge of the applications for support and troubleshooting. Liaises between technical support, customers, and project teams in the design, implementation, and training of our healthcare information systems and any new enhanced systems. Utilizes comprehensive knowledge of Epic EHR system capabilities and functional use. Develops, recommends, and oversees implementation of policies and procedures for areas of responsibility. Job Requirements: Education and Work Experience: Bachelor's Degree or equivalent combination of education/related experience: Required Five years' healthcare IT application/technical experience: Required Five years' of applicable Epic application experience: Required Licenses/Certifications: Epic Certification/Accreditation in area of responsibility: Required Essential Functions: Serves as a senior member of the team, dedicated to the design, build and testing of electronic documentation solutions that support clinical and revenue cycle workflow. Leads project meetings and works cooperatively with team members to assign duties with the overall program and related projects with minimal managerial oversight. Facilitates application workflow design and application integration sessions. Designs, configures, tests, debugs, documents, and maintains programs/applications. Collaborates, researches, and analyzes to develop, configure, and modify moderately complex information systems based on or related to user system design specifications while utilizing established standards and departmental protocols. Designs and develops test scripts and materials for end-to-end workflow testing. Performs unit, system and integration testing per standards, documents outcomes. Evaluates user requests for special enhancements to systems. Collaborates with technical teams to define hardware/network requirements and to research and problem-solve technical issues. Installs and tests software per release checklist guidelines. Manages the planning and installation of automated systems. Works with end-users to develop specifications for the purchase, development and installation of software systems. Monitors progress of the plan and proposes corrective action where indicated. Utilizes appropriate planned change management models, principles and techniques in system planning, development, implementation and evaluation. Designs, develops, and monitors measurements of process improvements, including those enabled by standardized workflows. Provides ongoing support for existing computer applications. Provides support for problem resolution; escalates the problem to senior level personnel if necessary. Implements solutions, communicates to end users and tracks resolution. Analyzes incidents, identifying trends and major issues. Conducts routine status meetings with end users and leadership. Provides leadership support to analysts and team and to end-users regarding system applications. Maintains service level agreements with various end-user departments and enterprise business units. Supports the preparation and delivery of training materials and formal/informal training. Identifies educational opportunities related to standard applications and operational use of them. Develops strategies to educate analysts and support staff with focus to achieve improved operational understanding and efficiency. Leads various user group meetings as assigned. Mentors support groups to assist with their understanding of applications and processes. Handles ongoing on call duties for one or more applications which generate Incidents outside of business hours. Provides on call support as needed of the most critical applications. Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions. Travel could occur during standard off-hours support times. Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. ABOUT US Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

Position Title: General Manager Description Location: Newark, DE Company:ARC Document Solutions Employment Type: Full-Time Starting Salary: $70,000 Job Summary Lead the Future of Document Imaging & Scanning Operations ARC Document Solutions is looking for an experienced General Manager, National AIM Operations to lead and support large-scale scanning and archiving projects across our national AIM network. This is a highly visible leadership role for someone who understands commercial document scanning, imaging technologies, production workflows, quality control, and large-scale project execution and who can translate that expertise into operational excellence and exceptional customer outcomes. What Youll Do Lead National AIM Operations Provide operational oversight for large scanning and archiving projects across AIM Operations Centers, regional locations, and customer sites. Establish and maintain best-practice standards across scanning operations. Optimize production workflows to maximize quality, efficiency, labor utilization, and resource management. Develop and maintain quality-control standards designed to minimize errors and defects. Review operational and production data to identify challenges and implement improvements. Ensure hardware and software acquisitions align with ARCs national standards. Partner with Sales & Customers Work closely with the AIM Sales team to plan projects, identify customer needs, develop technical solutions, calculate costs, and establish project timelines. Participate in major customer presentations, providing operational expertise and technical insight. Serve as a key operational point of contact for large AIM customers. Partner with customers on production scheduling, project status, problem-solving, and other operational needs. Support sales teams and branch operations with customer-site needs, training, and education. Drive Process & Quality Improvement Establish production and quality-control standards in partnership with AIM and branch leadership. Develop and implement processes that improve workflow, eliminate operational issues, and enhance quality. Coordinate activities across departments and locations to ensure successful project execution. What Were Looking For 5+ years of experience managing a commercial document scanning operation. In-depth experience with large- and small-format production document imaging technologies and solutions. Strong understanding of document imaging principles, imaging mechanics, file structures, file formats, OCR, ICR, OMR, barcode technologies, and related methodologies. Proven experience developing process workflows and quality-control procedures. Strong analytical, problem-solving, project management, and customer-facing skills. Ability to collaborate effectively with Sales, Operations, Production, and Branch leadership. Bachelors degree, four years of related training, or an equivalent combination of education and experience. CDIA certification or equivalent is highly preferred. Strong working knowledge of Microsoft Word, Excel, Outlook, Access, Adobe Acrobat, and Adobe Photoshop. Why ARC? At ARC Document Solutions, youll join a team that values innovation, responsiveness, operational excellence, and customer success . We offer: Competitive compensation Comprehensive medical, dental, vision, and life insurance 401(k) with company matching A supportive management team invested in your success Training and professional development opportunities PM20 PIfe252b9eeec3-3498

Job Description Pay Range : $80,000 - $98,000 depending on relevant experience and qualifications Please note that this is not a hybrid/remote position. You will be working from our Phoenix, AZ location. MITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country. The Configuration Specialist II is responsible for creating and maintaining functional, responsive, accurate ERP product configuration software applications. Key areas of responsibility include creating new Bill Of Material structures and machine interfaces, creating solutions to changing business requirements, training/advising team members on best practices, troubleshooting Sales Order Entry, BOM, and interface issues in multiple systems, providing technical support to Engineering, IT, and Location personnel, and supporting the Configuration Manager as needed to maintain software functionality, quality, and conformance to business requirements. Responsibilities Work safely by following company policy and using appropriate PPE requirements where necessary. Monitors task assignments to support release readiness per Configuration Manager's schedule. Design, develop, and maintain ERP configuration solutions that support business, manufacturing, and quoting processes. Create and maintain product configuration rules, Bills of Materials (BOMs), pricing structures, and manufacturing routings. Analyze business requirements and translate them into scalable system configurations and software solutions. Design and maintain data structures to ensure accurate, reliable, and efficient processing of business information. Troubleshoot and resolve configuration, BOM, order entry, interface, and system performance issues. Collaborate with business stakeholders, engineering, manufacturing, product management, and IT teams to define and implement solutions. Perform unit, integration, and regression testing to validate system changes and ensure release readiness. Document configuration logic, technical designs, development activities, and support procedures. Provide technical support and guidance to end users and business teams. Support system upgrades, enhancements, and continuous improvement initiatives. Follow established development, testing, and change management standards to maintain system quality and compliance. Qualifications Bachelor's degree in applicable major, or equivalent combination of education and directly applicable experience. Education, training or equivalent experience with programming language(s) and software development process. Knowledge of manufacturing ERP systems & practices, and knowledge of structured BOM's preferred. Fluent in Microsoft Office products (Excel, Word, PowerPoint, etc.). A strong knowledge of window and door products is preferred Strong experience in database architecture, including data modeling, relational database design, normalization, performance optimization, data integrity. Strong experience with Oracle ERP and Infor CPQ (Configure, Price, Quote). Strong experience with Production Scheduling, and/or Manufacturing processes is a major plus. Strong time management, organizational skills, and ability to set priorities for multiple tasks. Customer focus both internally and externally. Strong communication skills in both written and verbal. Ability to work flexible hours and/or travel depending on the needs of the department. Self-starter and ability to work independently. What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan options Prescription drug coverage Dental insurance Vision insurance Teladoc virtual healthcare services Employee Assistance Program (EAP) Annual Wellness Clinic Financial Protection Company-paid Life Insurance Voluntary Life Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Supplemental Hospital Indemnity Insurance Critical Illness Insurance Accident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays 401(k) retirement plan with company match Tuition Reimbursement Program Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.